2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - FS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	16	54	8	16	6	0	70	22	1092
2017	FS-01	10	61	9	14	6	0	70	21	66
2017	FS-02	20	52	7	15	6	0	72	21	414
2017	FS-03	14	56	9	15	6	0	70	21	461
2017	FS-04	13	55	7	19	5	0	68	25	129
2014	FS	26	55	5	12	2	0	81	14	936
2014	FS-01	41	49	0	10	0	0	90	10	28
2014	FS-02	29	53	6	10	2	0	82	12	358
2014	FS-03	23	55	6	13	2	0	79	16	383
2014	FS-04	22	60	5	11	2	0	82	13	140
2011	FS	26	57	5	11	2	0	82	13	1073
2011	FS-01	27	65	4	3	0	1	93	3	73
2011	FS-02	26	59	2	9	3	0	85	13	400
2011	FS-03	23	56	5	13	2	0	79	15	418
2011	FS-04	30	51	7	10	2	0	81	12	162
2008	FS	27	54	5	12	2	0	81	14	873
2008	FS-01	30	56	5	6	0	2	88	6	94
2008	FS-02	26	56	6	11	1	0	82	12	304
2008	FS-03	30	48	5	13	2	0	79	16	352
2008	FS-04	20	62	4	10	5	0	82	14	91

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	66	25	3	4	1	1	0	92	5	1087
2017	FS-01	68	19	4	3	4	1	0	88	7	66
2017	FS-02	67	24	3	3	1	1	0	93	5	412
2017	FS-03	65	26	3	5	1	0	0	91	6	459
2017	FS-04	67	28	3	1	1	0	0	95	2	129
2014	FS	69	23	3	3	1	0	0	92	4	936
2014	FS-01	69	24	0	7	0	0	0	93	7	28
2014	FS-02	66	25	4	3	1	0	1	92	4	358
2014	FS-03	69	20	4	4	1	1	0	91	5	383
2014	FS-04	72	25	2	1	0	0	0	97	1	140
2011	FS	73	20	4	3	0	0	0	93	3	1073
2011	FS-01	75	19	4	1	0	0	0	95	1	73
2011	FS-02	70	23	4	2	0	1	0	94	2	400
2011	FS-03	74	18	3	4	0	0	0	93	4	418
2011	FS-04	74	20	4	2	0	0	0	94	2	162
2008	FS	68	23	3	5	1	0	0	92	5	873
2008	FS-01	86	11	3	0	0	0	0	97	0	94
2008	FS-02	68	22	3	5	1	1	0	91	6	305
2008	FS-03	68	23	3	6	1	0	0	91	6	351
2008	FS-04	61	30	4	4	0	0	0	91	4	91

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	53	22	6	14	5	0	75	19	1090
2017	FS-01	45	22	8	20	6	0	67	25	66
2017	FS-02	52	23	5	14	5	0	76	20	413
2017	FS-03	53	21	6	13	7	0	75	20	460
2017	FS-04	57	21	8	12	2	0	78	14	129
2014	FS	56	22	5	10	6	0	78	17	935
2014	FS-01	68	14	4	7	7	0	82	14	27
2014	FS-02	56	20	6	11	7	0	76	18	358
2014	FS-03	55	22	6	10	7	1	77	17	383
2014	FS-04	56	24	4	12	4	0	81	16	140
2011	FS	58	19	6	13	4	0	77	17	1073
2011	FS-01	45	22	12	12	8	0	67	20	73
2011	FS-02	56	20	7	13	4	0	76	17	400
2011	FS-03	62	16	4	13	5	0	78	18	418
2011	FS-04	57	25	4	12	2	0	82	14	162
2008	FS	58	20	6	12	5	0	78	16	872
2008	FS-01	66	17	7	8	2	0	83	10	94
2008	FS-02	50	24	6	15	5	0	74	20	305
2008	FS-03	61	19	6	11	4	0	79	15	351
2008	FS-04	63	16	6	9	7	0	79	16	90

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	31	39	7	14	8	71	23	1089
2017	FS-01	20	38	8	24	10	58	34	66
2017	FS-02	31	38	5	16	9	70	25	413
2017	FS-03	34	40	7	11	8	75	19	459
2017	FS-04	30	41	6	19	4	71	23	129
2014	FS	39	38	8	11	4	77	15	934
2014	FS-01	42	37	14	7	0	79	7	28
2014	FS-02	39	37	8	12	4	76	16	358
2014	FS-03	39	39	8	11	4	77	15	382
2014	FS-04	41	39	8	9	4	79	13	139
2011	FS	39	36	9	12	5	75	16	1070
2011	FS-01	44	36	5	11	4	80	15	73
2011	FS-02	35	40	10	11	4	75	15	399
2011	FS-03	39	33	10	11	6	73	18	416
2011	FS-04	43	35	6	14	3	77	17	162

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	14	43	14	21	8	0	57	29	1088
2017	FS-01	13	44	15	20	8	0	57	28	66
2017	FS-02	16	40	15	21	8	0	56	29	413
2017	FS-03	14	45	11	21	8	0	60	29	460
2017	FS-04	11	49	15	19	5	0	60	25	128
2014	FS	18	44	15	17	6	1	62	23	936
2014	FS-01	28	48	10	11	4	0	75	14	28
2014	FS-02	20	41	17	18	5	0	61	23	358
2014	FS-03	16	43	15	17	7	1	60	24	383
2014	FS-04	19	50	8	15	8	0	69	23	140
2011	FS	21	48	13	13	4	0	69	18	1071
2011	FS-01	34	44	10	8	4	0	78	12	73
2011	FS-02	22	48	14	11	5	0	70	16	399
2011	FS-03	17	48	14	16	4	0	66	20	417
2011	FS-04	21	49	12	13	4	1	71	18	162
2008	FS	16	45	17	17	5	1	61	21	874
2008	FS-01	33	46	13	8	1	0	79	9	94
2008	FS-02	14	44	17	19	5	1	58	24	304
2008	FS-03	13	46	17	17	6	1	60	23	353
2008	FS-04	12	44	25	16	2	1	57	18	91

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	51	38	6	4	2	88	6	1088
2017	FS-01	45	42	9	0	3	88	3	66
2017	FS-02	49	37	7	5	3	86	7	411
2017	FS-03	51	39	5	4	1	90	5	460
2017	FS-04	55	32	6	7	0	87	7	129
2014	FS	53	36	5	5	1	88	7	934
2014	FS-01	62	38	0	0	0	100	0	28
2014	FS-02	50	37	6	6	1	87	7	356
2014	FS-03	55	34	5	5	2	89	6	383
2014	FS-04	53	36	3	6	2	89	8	140
2011	FS	53	35	7	4	2	88	6	1072
2011	FS-01	53	34	11	1	1	86	3	72
2011	FS-02	51	36	7	4	2	87	6	400
2011	FS-03	55	33	6	4	2	88	6	418
2011	FS-04	57	36	3	2	1	93	4	162
2008	FS	49	38	7	5	1	87	6	875
2008	FS-01	45	46	6	3	0	91	3	94
2008	FS-02	52	35	6	6	0	87	7	305
2008	FS-03	47	39	7	4	2	87	6	353
2008	FS-04	54	33	8	4	1	87	5	91

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	49	39	4	5	3	0	88	7	1089
2017	FS-01	33	53	5	6	3	0	86	9	66
2017	FS-02	49	37	5	6	3	0	86	8	412
2017	FS-03	50	39	4	4	2	0	89	6	460
2017	FS-04	52	40	3	3	3	0	91	6	129
2014	FS	51	36	5	5	2	0	88	7	936
2014	FS-01	59	41	0	0	0	0	100	0	28
2014	FS-02	48	38	7	7	1	0	85	8	358
2014	FS-03	54	35	4	5	2	0	89	7	383
2014	FS-04	55	35	4	4	2	0	90	6	140
2011	FS	48	42	4	4	1	0	90	5	1071
2011	FS-01	44	48	4	3	1	0	92	4	73
2011	FS-02	42	47	4	6	1	0	88	7	399
2011	FS-03	51	39	5	3	2	0	90	5	417
2011	FS-04	60	36	1	3	0	0	96	3	162
2008	FS	44	46	5	4	1	0	89	5	874
2008	FS-01	36	53	6	2	0	2	91	2	94
2008	FS-02	41	47	5	6	1	0	88	7	305
2008	FS-03	44	47	5	3	2	0	90	5	353
2008	FS-04	56	35	3	4	1	0	91	5	91

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	30	42	11	11	5	0	0	73	16	1089
2017	FS-01	17	42	16	18	8	0	0	59	26	66
2017	FS-02	30	43	9	13	4	0	0	73	17	412
2017	FS-03	31	44	11	9	4	0	0	75	13	460
2017	FS-04	35	38	12	10	5	1	0	74	14	129
2014	FS	40	40	8	9	2	0	0	80	12	934
2014	FS-01	24	72	0	4	0	0	0	96	4	28
2014	FS-02	38	39	11	9	2	0	1	78	12	357
2014	FS-03	41	38	8	10	2	1	0	80	12	382
2014	FS-04	42	41	8	7	2	0	0	83	9	140

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	23	35	13	18	11	0	0	59	28	1088
2017	FS-01	22	36	9	17	15	0	1	59	32	66
2017	FS-02	24	36	11	17	10	0	0	61	28	411
2017	FS-03	23	36	15	16	10	0	0	59	26	460
2017	FS-04	19	33	18	22	8	0	0	52	30	129
2014	FS	28	35	15	14	8	0	0	63	22	936
2014	FS-01	31	38	10	14	3	0	3	71	18	28
2014	FS-02	28	36	16	13	6	1	0	64	20	358
2014	FS-03	26	33	18	15	8	0	1	59	23	383
2014	FS-04	32	36	9	11	11	0	0	69	22	140
2011	FS	25	43	11	13	7	1	0	68	20	1072
2011	FS-01	35	30	16	12	4	1	0	67	17	73
2011	FS-02	28	43	12	11	7	1	0	71	17	400
2011	FS-03	22	44	11	15	7	1	0	66	22	418
2011	FS-04	22	47	9	19	4	0	0	69	22	161

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	26	34	9	18	12	0	1	61	30	1086
2017	FS-01	25	31	5	25	10	0	4	58	37	66
2017	FS-02	27	33	9	17	12	1	1	61	30	410
2017	FS-03	25	35	10	16	13	0	1	61	30	460
2017	FS-04	27	34	9	19	10	0	0	62	29	128
2014	FS	32	34	10	15	7	1	1	67	23	936
2014	FS-01	27	38	14	14	4	0	3	68	18	28
2014	FS-02	32	35	9	14	7	1	1	69	22	358
2014	FS-03	30	33	11	15	8	1	1	65	24	383
2014	FS-04	35	35	7	16	6	1	1	71	22	140
2011	FS	26	34	8	20	10	1	1	61	30	1072
2011	FS-01	23	33	11	21	8	0	4	59	30	73
2011	FS-02	24	36	11	19	10	1	1	60	29	400
2011	FS-03	28	33	5	21	11	1	1	62	32	418
2011	FS-04	29	32	9	19	8	0	3	63	28	161
2008	FS	32	33	7	15	11	0	3	66	26	872
2008	FS-01	28	30	13	16	10	1	2	59	27	94
2008	FS-02	35	33	6	14	11	0	0	69	25	304
2008	FS-03	32	31	7	16	11	0	4	65	28	352
2008	FS-04	26	38	4	11	12	0	8	70	26	90

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	37	46	8	6	3	0	83	9	1090
2017	FS-01	34	49	8	3	6	0	83	9	66
2017	FS-02	36	44	8	8	4	0	80	12	412
2017	FS-03	39	46	9	5	2	0	85	6	461
2017	FS-04	39	48	7	4	2	0	87	6	129
2014	FS	36	47	8	6	2	0	83	9	936
2014	FS-01	38	62	0	0	0	0	100	0	28
2014	FS-02	33	50	8	6	3	0	83	9	358
2014	FS-03	38	46	7	7	2	0	84	9	383
2014	FS-04	41	41	10	7	1	0	82	8	140
2011	FS	41	43	8	6	2	0	84	8	1071
2011	FS-01	40	44	10	7	0	0	84	7	73
2011	FS-02	38	47	7	6	2	0	85	9	400
2011	FS-03	43	39	9	5	3	0	83	8	418
2011	FS-04	46	46	4	3	1	0	92	4	160
2008	FS	37	45	9	7	2	0	82	9	874
2008	FS-01	33	50	11	6	0	0	83	6	94
2008	FS-02	37	44	9	8	1	0	82	10	305
2008	FS-03	38	42	9	7	4	0	80	11	352
2008	FS-04	38	50	6	3	2	1	89	6	91

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	18	40	17	15	9	0	0	59	24	1089
2017	FS-01	22	49	7	12	6	1	1	74	19	66
2017	FS-02	21	37	16	16	10	0	0	58	26	411
2017	FS-03	16	42	19	16	7	0	0	58	23	461
2017	FS-04	17	43	15	13	12	0	0	60	25	129
2014	FS	19	42	16	15	7	0	0	62	22	935
2014	FS-01	27	55	14	3	0	0	0	83	3	28
2014	FS-02	21	42	16	13	8	0	0	63	21	358
2014	FS-03	18	43	15	17	7	1	0	62	24	383
2014	FS-04	18	41	14	20	7	0	0	59	27	140
2011	FS	17	46	16	13	7	0	0	63	21	1073
2011	FS-01	23	41	20	12	1	0	1	65	14	73
2011	FS-02	18	47	16	12	6	1	0	66	18	400
2011	FS-03	14	48	16	13	8	0	0	62	22	418
2011	FS-04	17	44	14	19	7	0	0	61	25	162

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	22	46	14	14	4	0	68	18	1090
2017	FS-01	16	49	18	8	7	1	66	16	66
2017	FS-02	24	42	13	17	3	0	67	20	412
2017	FS-03	22	51	12	11	4	0	72	16	461
2017	FS-04	23	40	17	15	4	0	63	20	129

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	40	43	9	5	2	0	84	7	1089
2017	FS-01	40	33	17	6	3	1	74	9	66
2017	FS-02	42	39	10	7	1	0	81	9	412
2017	FS-03	37	50	8	3	1	0	87	5	461
2017	FS-04	45	40	7	5	4	0	85	9	129
2014	FS	38	44	9	7	2	0	82	8	936
2014	FS-01	59	38	3	0	0	0	97	0	28
2014	FS-02	36	45	9	9	1	0	81	10	358
2014	FS-03	38	45	10	5	2	0	83	8	383
2014	FS-04	41	44	8	6	1	0	85	7	140
2011	FS	35	48	9	6	2	0	83	8	1072
2011	FS-01	44	45	8	3	0	0	89	3	73
2011	FS-02	35	46	9	7	2	0	81	10	399
2011	FS-03	35	48	9	6	3	0	82	9	418
2011	FS-04	35	52	9	2	2	0	86	4	162
2008	FS	39	44	9	5	2	0	84	8	875
2008	FS-01	41	42	13	2	2	0	83	4	94
2008	FS-02	39	47	9	4	1	0	86	5	305
2008	FS-03	41	41	9	7	3	0	82	10	353
2008	FS-04	35	47	4	12	2	0	81	14	91

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	23	39	15	14	9	63	23	1089
2017	FS-01	26	40	8	16	11	65	27	66
2017	FS-02	26	36	12	14	11	62	26	413
2017	FS-03	21	43	18	13	6	64	18	460
2017	FS-04	23	38	14	15	10	61	25	128

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	53	35	8	3	1	88	4	1087
2017	FS-01	38	40	16	3	3	78	6	66
2017	FS-02	53	34	8	5	1	87	5	412
2017	FS-03	56	36	6	2	1	92	2	459
2017	FS-04	56	33	9	1	0	89	1	128
2014	FS	57	33	7	2	1	90	3	935
2014	FS-01	59	38	3	0	0	97	0	28
2014	FS-02	52	37	7	2	1	90	4	358
2014	FS-03	61	29	8	2	1	89	2	382
2014	FS-04	57	35	6	1	1	93	1	140
2011	FS	51	39	6	3	1	90	4	1072
2011	FS-01	44	46	8	0	1	90	1	72
2011	FS-02	47	42	7	3	1	89	4	400
2011	FS-03	55	34	6	3	1	90	4	418
2011	FS-04	56	38	4	1	1	94	2	162

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	29	43	11	12	5	0	72	17	1086
2017	FS-01	19	40	16	17	8	0	59	25	66
2017	FS-02	27	40	14	14	6	0	67	19	412
2017	FS-03	31	48	8	9	4	0	79	13	458
2017	FS-04	32	43	9	14	1	0	75	16	128
2014	FS	23	49	12	11	5	0	72	16	936
2014	FS-01	27	51	18	3	0	0	78	3	28
2014	FS-02	20	48	16	11	6	0	67	17	358
2014	FS-03	24	47	12	12	5	0	71	17	383
2014	FS-04	25	57	5	10	3	0	82	13	140
2011	FS	31	47	10	8	3	0	78	11	1072
2011	FS-01	28	50	11	11	0	0	78	11	72
2011	FS-02	27	46	13	10	3	1	74	13	400
2011	FS-03	34	46	8	7	4	0	81	11	418
2011	FS-04	36	49	8	4	2	0	85	7	162

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	31	37	14	12	6	0	68	18	1084
2017	FS-01	22	37	15	21	3	1	60	25	66
2017	FS-02	30	35	13	14	8	0	65	22	410
2017	FS-03	33	39	14	9	5	0	72	14	458
2017	FS-04	27	43	13	13	4	0	70	17	128
2014	FS	28	42	14	11	4	0	71	16	936
2014	FS-01	24	48	17	7	0	4	75	7	28
2014	FS-02	29	40	16	10	5	0	69	15	358
2014	FS-03	27	43	12	12	5	1	71	17	383
2014	FS-04	30	46	13	9	2	0	76	11	140

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	25	41	15	12	5	0	0	67	18	1086
2017	FS-01	18	48	16	8	7	3	0	69	15	66
2017	FS-02	26	39	16	12	6	0	0	65	19	412
2017	FS-03	25	44	15	11	4	1	0	70	15	458
2017	FS-04	27	38	13	19	2	0	0	65	22	128
2014	FS	27	44	15	10	3	0	1	72	13	936
2014	FS-01	20	52	17	3	3	4	0	75	7	28
2014	FS-02	25	46	15	8	4	0	1	72	12	358
2014	FS-03	26	45	15	11	3	0	0	71	14	383
2014	FS-04	33	41	13	10	3	0	0	75	13	140
2011	FS	33	45	12	6	2	1	0	79	9	1070
2011	FS-01	35	43	15	5	1	0	0	78	7	73
2011	FS-02	30	48	12	6	1	2	1	80	8	400
2011	FS-03	35	42	12	7	2	0	0	78	10	416
2011	FS-04	37	47	9	4	3	0	0	84	7	161

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	41	41	10	6	2	0	82	8	1085
2017	FS-01	29	53	12	3	3	0	81	6	66
2017	FS-02	39	40	11	7	2	0	80	9	412
2017	FS-03	43	42	8	5	2	0	86	7	458
2017	FS-04	42	38	12	6	1	0	81	8	127
2014	FS	41	43	9	5	1	0	85	6	936
2014	FS-01	45	48	7	0	0	0	93	0	28
2014	FS-02	35	47	11	5	2	0	83	7	358
2014	FS-03	44	40	9	5	1	0	85	6	383
2014	FS-04	49	38	6	5	1	0	87	6	140
2011	FS	47	41	8	4	1	0	87	5	1072
2011	FS-01	49	36	13	3	0	0	85	3	73
2011	FS-02	43	45	7	4	1	0	88	5	400
2011	FS-03	49	37	8	4	1	0	86	5	418
2011	FS-04	52	43	2	2	1	0	94	3	161
2008	FS	46	41	7	5	1	0	87	6	875
2008	FS-01	42	46	8	3	0	0	88	3	94
2008	FS-02	47	40	9	4	0	0	87	4	305
2008	FS-03	43	42	6	7	2	0	85	9	353
2008	FS-04	52	40	4	0	2	1	93	2	91

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	14	31	24	18	12	1	0	46	30	1091
2017	FS-01	14	35	24	17	10	0	0	49	27	66
2017	FS-02	15	32	25	18	9	1	0	48	27	414
2017	FS-03	12	32	24	18	13	1	0	45	31	461
2017	FS-04	13	27	22	19	19	0	0	40	38	128
2014	FS	15	32	26	15	12	0	0	47	27	936
2014	FS-01	24	41	24	3	3	3	0	68	7	28
2014	FS-02	16	36	24	14	9	0	1	52	24	358
2014	FS-03	14	28	27	16	14	1	0	42	31	383
2014	FS-04	13	29	25	17	16	0	0	41	34	140
2011	FS	14	31	24	18	12	0	0	46	30	1072
2011	FS-01	20	30	25	10	15	0	0	50	25	72
2011	FS-02	15	34	25	17	9	1	0	50	25	400
2011	FS-03	10	32	24	19	15	0	1	42	34	418
2011	FS-04	16	25	21	27	11	0	0	41	38	162
2008	FS	14	26	26	20	13	0	0	41	33	875
2008	FS-01	17	33	32	9	9	0	0	50	18	94
2008	FS-02	16	24	27	21	12	0	0	40	33	305
2008	FS-03	12	25	24	24	14	0	0	37	39	353
2008	FS-04	10	29	31	17	14	0	0	39	30	91

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	8	28	41	18	4	1	1	22	37	1088
2017	FS-01	8	24	35	26	6	0	0	33	32	65
2017	FS-02	8	27	39	21	4	1	0	25	35	412
2017	FS-03	7	29	42	16	4	0	1	21	37	460
2017	FS-04	11	28	47	11	2	0	1	14	40	129
2014	FS	9	27	43	16	4	0	0	20	37	934
2014	FS-01	0	17	52	27	0	3	0	28	18	28
2014	FS-02	9	26	42	17	5	1	1	22	35	357
2014	FS-03	9	30	45	12	4	0	0	16	39	383
2014	FS-04	11	26	40	20	4	0	0	24	36	140
2011	FS	7	30	42	15	4	0	1	19	38	1070
2011	FS-01	4	18	47	22	6	0	3	28	23	72
2011	FS-02	6	28	44	16	4	0	1	21	35	400
2011	FS-03	9	33	40	13	3	0	2	17	43	418
2011	FS-04	6	30	44	14	4	1	1	18	37	160
2008	FS	8	31	41	15	3	0	1	18	40	875
2008	FS-01	5	22	42	20	8	2	1	29	28	94
2008	FS-02	9	27	41	19	4	0	1	22	36	305
2008	FS-03	9	38	39	11	2	0	1	13	47	353
2008	FS-04	8	33	43	15	2	0	0	17	40	91

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	7	21	36	25	8	1	2	34	29	1086
2017	FS-01	7	26	25	20	16	3	2	38	35	66
2017	FS-02	9	18	33	27	9	1	3	37	28	412
2017	FS-03	7	23	36	26	7	1	1	33	30	457
2017	FS-04	4	21	49	23	3	0	0	26	25	129
2014	FS	12	24	36	21	6	1	1	28	36	934
2014	FS-01	0	14	38	31	14	3	0	46	14	28
2014	FS-02	10	18	39	24	7	1	0	32	29	357
2014	FS-03	13	30	34	17	4	0	1	22	44	383
2014	FS-04	14	23	33	22	5	1	2	28	39	140
2011	FS	9	22	37	22	7	1	2	30	32	1068
2011	FS-01	3	13	33	32	11	6	3	47	17	72
2011	FS-02	6	21	36	26	8	1	2	35	28	399
2011	FS-03	11	24	35	20	5	0	3	26	37	416
2011	FS-04	9	24	44	16	6	1	1	22	33	161
2008	FS	11	24	37	20	6	1	1	26	36	874
2008	FS-01	3	16	37	29	14	1	1	43	19	94
2008	FS-02	9	21	36	27	6	0	1	33	30	304
2008	FS-03	14	28	39	14	4	0	1	19	42	353
2008	FS-04	10	30	44	12	3	0	1	16	40	91

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	19	26	33	15	5	0	1	20	46	1087
2017	FS-01	20	22	35	13	6	2	2	20	43	66
2017	FS-02	19	25	32	15	6	0	3	22	46	412
2017	FS-03	21	27	32	16	3	0	1	19	48	458
2017	FS-04	13	34	32	16	5	0	0	21	47	129
2014	FS	19	28	32	16	4	0	1	20	48	933
2014	FS-01	0	35	27	20	14	3	0	35	37	28
2014	FS-02	18	28	31	18	4	0	1	22	47	357
2014	FS-03	21	30	33	12	3	1	0	15	51	382
2014	FS-04	21	27	31	16	4	0	1	21	48	140
2011	FS	16	26	32	18	6	1	2	25	43	1071
2011	FS-01	8	18	35	19	12	3	4	34	28	72
2011	FS-02	17	25	32	17	6	0	2	24	43	400
2011	FS-03	16	26	33	19	4	0	2	24	43	418
2011	FS-04	19	28	29	19	4	1	1	23	47	161
2008	FS	14	26	35	17	5	1	2	23	41	874
2008	FS-01	10	33	35	9	5	2	5	16	46	93
2008	FS-02	17	23	34	19	5	1	1	24	41	305
2008	FS-03	14	27	34	17	6	0	1	24	41	353
2008	FS-04	13	29	35	21	2	0	0	23	42	91

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	15	27	37	16	4	0	1	20	43	1087
2017	FS-01	9	22	40	22	7	0	0	29	31	66
2017	FS-02	17	25	36	16	5	0	1	21	42	412
2017	FS-03	15	28	37	15	3	0	1	19	44	458
2017	FS-04	14	34	38	13	2	0	0	15	47	129
2014	FS	14	31	35	17	3	0	0	20	45	927
2014	FS-01	4	14	28	43	7	3	0	52	19	27
2014	FS-02	10	29	37	20	4	0	0	24	39	356
2014	FS-03	17	34	34	13	2	0	0	15	51	381
2014	FS-04	17	32	35	11	3	0	1	14	50	137
2011	FS	14	28	36	17	3	0	1	21	42	1068
2011	FS-01	7	22	32	29	6	1	3	36	30	72
2011	FS-02	11	29	35	19	4	0	1	23	41	399
2011	FS-03	15	29	39	15	2	0	0	17	44	417
2011	FS-04	19	29	36	14	2	1	1	16	48	161
2008	FS	12	28	37	18	3	0	1	21	41	875
2008	FS-01	5	23	43	19	7	1	2	27	29	94
2008	FS-02	13	26	38	20	2	0	0	22	40	305
2008	FS-03	14	33	37	14	2	0	1	16	47	353
2008	FS-04	13	32	31	23	1	0	0	24	45	91

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	30	33	23	8	2	1	1	11	65	1089
2017	FS-01	33	24	16	12	6	3	5	20	63	66
2017	FS-02	28	35	23	9	2	2	1	12	65	413
2017	FS-03	31	34	24	8	1	1	1	9	66	459
2017	FS-04	35	30	27	5	2	0	0	8	65	129
2014	FS	28	33	27	8	3	1	1	11	62	933
2014	FS-01	10	20	35	21	10	3	0	32	32	28
2014	FS-02	25	34	28	9	3	0	1	12	60	356
2014	FS-03	32	35	23	6	2	0	1	9	68	382
2014	FS-04	33	29	27	7	2	1	1	9	63	140
2011	FS	28	33	25	9	3	1	2	12	63	1070
2011	FS-01	15	31	26	16	3	1	7	21	51	73
2011	FS-02	23	33	27	10	4	1	2	15	57	399
2011	FS-03	34	33	23	6	3	1	1	9	67	417
2011	FS-04	35	37	21	6	0	1	0	6	73	161
2008	FS	20	31	27	14	4	1	2	19	53	874
2008	FS-01	10	25	30	19	8	5	2	30	38	94
2008	FS-02	19	28	27	18	6	2	1	24	48	305
2008	FS-03	24	35	26	10	1	0	2	12	61	353
2008	FS-04	21	36	24	13	2	1	2	16	59	91

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	10	22	37	22	8	1	2	30	32	1087
2017	FS-01	15	20	44	9	9	1	1	19	35	66
2017	FS-02	10	21	35	21	10	1	3	32	31	412
2017	FS-03	8	23	36	24	6	1	2	31	32	458
2017	FS-04	11	21	41	21	6	1	1	27	32	129
2014	FS	9	20	38	22	8	1	2	31	30	934
2014	FS-01	0	17	49	31	0	3	0	32	18	28
2014	FS-02	9	16	42	24	6	1	2	31	26	357
2014	FS-03	10	24	34	18	9	2	3	28	36	383
2014	FS-04	11	17	35	25	11	0	2	36	28	140
2011	FS	8	22	38	21	7	2	3	29	32	1067
2011	FS-01	4	18	34	15	18	6	4	37	25	71
2011	FS-02	7	26	38	18	7	2	3	26	35	399
2011	FS-03	9	21	37	23	5	1	3	29	32	416
2011	FS-04	7	17	42	26	4	1	2	31	25	161
2008	FS	11	24	34	20	7	1	3	29	37	872
2008	FS-01	3	27	32	22	11	1	4	35	31	94
2008	FS-02	9	23	34	21	9	2	3	31	33	304
2008	FS-03	13	26	34	18	6	0	3	25	40	351
2008	FS-04	17	22	35	20	2	1	2	24	40	91

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	20	31	35	9	3	1	1	12	52	1088
2017	FS-01	14	31	35	13	3	1	3	16	47	66
2017	FS-02	20	26	37	10	4	1	2	15	47	413
2017	FS-03	20	37	33	8	2	0	1	10	57	459
2017	FS-04	21	31	36	8	3	0	0	11	53	128
2014	FS	22	31	32	10	3	1	1	13	54	932
2014	FS-01	4	32	31	27	3	3	0	32	36	28
2014	FS-02	19	29	35	11	3	1	1	14	50	356
2014	FS-03	25	34	29	7	3	1	1	10	61	382
2014	FS-04	28	26	30	12	3	1	1	15	55	140

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	60	20	6	9	4	0	1	81	13	1090
2017	FS-01	59	20	2	10	7	0	2	80	18	66
2017	FS-02	58	22	6	9	3	0	2	81	13	412
2017	FS-03	60	20	7	9	4	0	1	80	14	461
2017	FS-04	63	20	5	9	2	0	1	84	11	129
2014	FS	66	16	5	7	4	0	2	84	11	935
2014	FS-01	79	10	4	0	7	0	0	90	7	28
2014	FS-02	66	16	5	7	4	1	2	84	11	357
2014	FS-03	64	17	5	7	4	0	2	83	12	383
2014	FS-04	72	13	5	6	2	0	1	86	9	140
2011	FS	63	20	5	7	4	0	1	84	11	1071
2011	FS-01	48	32	7	5	5	1	1	82	11	73
2011	FS-02	62	22	5	7	4	0	1	85	11	400
2011	FS-03	64	18	5	8	4	0	1	83	12	416
2011	FS-04	70	17	3	5	5	0	1	87	10	162
2008	FS	62	18	5	7	5	0	2	82	13	875
2008	FS-01	63	21	5	4	5	1	1	86	9	94
2008	FS-02	56	19	6	9	7	0	3	78	16	305
2008	FS-03	66	15	6	7	4	0	2	82	12	353
2008	FS-04	67	19	0	8	4	0	2	88	12	91

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	21	37	12	12	7	5	6	65	21	1089
2017	FS-01	22	26	9	17	5	9	12	61	28	66
2017	FS-02	18	36	12	13	10	7	6	61	25	412
2017	FS-03	21	39	12	11	6	4	6	67	19	460
2017	FS-04	25	42	16	5	5	3	5	73	10	129
2014	FS	32	32	13	6	5	6	5	72	13	936
2014	FS-01	21	44	10	11	0	14	0	76	12	28
2014	FS-02	29	31	13	6	6	6	7	70	15	358
2014	FS-03	31	32	14	6	5	7	5	72	12	383
2014	FS-04	45	34	7	6	2	4	1	84	8	140

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	42	33	9	8	6	1	76	15	1090
2017	FS-01	39	32	5	15	6	3	73	22	66
2017	FS-02	39	31	8	11	8	3	72	19	412
2017	FS-03	44	33	11	5	5	1	79	11	461
2017	FS-04	48	39	8	2	3	0	87	5	129
2014	FS	49	33	7	7	3	1	82	11	935
2014	FS-01	41	38	10	7	4	0	79	11	28
2014	FS-02	44	34	8	8	4	2	80	12	358
2014	FS-03	50	32	7	7	3	1	83	10	382
2014	FS-04	62	28	4	5	1	0	90	6	140

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	29	41	10	13	5	1	0	71	18	1087
2017	FS-01	36	36	8	11	3	6	0	76	15	66
2017	FS-02	29	39	10	14	5	2	1	70	20	411
2017	FS-03	28	42	12	13	5	0	0	71	18	460
2017	FS-04	32	39	12	10	6	0	1	72	16	128
2014	FS	35	45	9	8	2	1	1	81	10	936
2014	FS-01	42	47	10	0	0	0	0	90	0	28
2014	FS-02	36	44	10	7	3	1	1	81	9	358
2014	FS-03	31	47	9	9	1	1	1	80	11	383
2014	FS-04	43	45	5	6	1	1	1	89	6	140
2011	FS	36	41	11	8	2	1	0	79	10	1073
2011	FS-01	42	41	7	7	0	1	1	86	7	73
2011	FS-02	36	41	13	8	2	1	0	77	10	400
2011	FS-03	35	40	11	8	3	2	1	77	12	418
2011	FS-04	38	48	7	4	1	1	0	87	6	162
2008	FS	36	41	8	9	3	1	1	79	12	874
2008	FS-01	44	33	6	9	1	4	2	82	11	94
2008	FS-02	34	45	10	8	3	0	1	80	11	305
2008	FS-03	36	41	9	10	3	1	2	79	13	353
2008	FS-04	46	39	4	6	5	1	0	85	10	90

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	28	33	12	11	6	8	2	68	19	1091
2017	FS-01	17	32	9	7	1	28	5	73	13	66
2017	FS-02	25	30	11	12	8	11	2	63	24	414
2017	FS-03	30	35	13	9	6	5	2	70	16	460
2017	FS-04	31	41	14	10	3	1	0	73	13	129
2014	FS	32	35	11	9	3	8	2	74	13	934
2014	FS-01	21	34	21	7	4	13	0	64	12	28
2014	FS-02	29	35	12	8	4	10	2	72	14	357
2014	FS-03	31	33	12	10	3	9	3	72	14	382
2014	FS-04	47	38	4	6	1	1	1	88	7	140
2011	FS	36	32	11	6	4	8	2	76	12	1071
2011	FS-01	30	29	11	3	0	22	5	81	4	73
2011	FS-02	30	34	12	9	5	8	2	71	16	400
2011	FS-03	39	29	12	4	5	8	2	76	10	417
2011	FS-04	47	38	7	4	1	3	0	87	6	162
2008	FS	38	28	8	8	5	9	2	75	15	875
2008	FS-01	33	28	4	7	3	20	4	80	14	94
2008	FS-02	34	30	7	10	5	11	2	74	18	305
2008	FS-03	43	27	11	6	5	6	2	76	12	353
2008	FS-04	48	28	2	9	6	7	1	82	16	91

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	9	26	15	22	12	12	4	41	41	1091
2017	FS-01	5	19	13	21	10	31	2	35	46	65
2017	FS-02	8	20	14	22	14	17	5	36	46	414
2017	FS-03	8	29	15	25	12	8	4	41	41	461
2017	FS-04	12	40	18	16	8	4	2	56	25	129
2014	FS	10	26	21	17	9	13	4	43	32	935
2014	FS-01	3	27	31	11	3	25	0	41	19	28
2014	FS-02	6	22	19	19	11	18	4	36	39	358
2014	FS-03	10	28	20	16	9	11	5	46	30	382
2014	FS-04	20	30	22	15	6	5	1	54	23	140

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	45	38	7	7	3	0	83	10	1090
2017	FS-01	44	35	9	9	2	1	80	11	66
2017	FS-02	45	37	7	8	3	0	82	11	413
2017	FS-03	43	41	7	6	3	0	84	9	460
2017	FS-04	54	36	5	4	1	0	90	5	129
2014	FS	54	35	5	4	2	0	89	5	935
2014	FS-01	49	44	7	0	0	0	93	0	28
2014	FS-02	53	36	5	4	2	0	89	6	358
2014	FS-03	55	33	6	4	2	0	88	6	382
2014	FS-04	61	33	2	4	0	0	94	4	140

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	29	38	14	12	6	1	1	68	18	1092
2017	FS-01	36	37	12	6	6	3	0	75	12	66
2017	FS-02	29	38	14	12	6	1	0	68	18	414
2017	FS-03	29	38	13	12	6	1	1	68	18	461
2017	FS-04	24	45	13	11	8	0	0	68	19	129
2014	FS	30	42	12	9	5	2	0	73	14	935
2014	FS-01	38	44	7	7	3	0	0	83	11	28
2014	FS-02	31	40	12	9	5	2	0	73	14	358
2014	FS-03	29	42	12	10	5	2	1	73	15	382
2014	FS-04	29	43	14	8	5	1	0	73	13	140
2011	FS	28	42	13	11	4	1	1	72	16	1073
2011	FS-01	33	36	14	11	4	3	0	71	15	73
2011	FS-02	30	41	14	9	4	3	0	72	13	400
2011	FS-03	28	43	11	11	6	0	1	72	17	418
2011	FS-04	25	48	13	11	2	1	1	73	14	162
2008	FS	25	40	14	13	7	1	1	65	20	875
2008	FS-01	28	42	14	11	2	4	0	73	13	94
2008	FS-02	26	39	12	15	7	0	1	66	22	305
2008	FS-03	23	40	16	12	8	0	1	63	21	353
2008	FS-04	23	37	19	10	11	1	0	60	21	91

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	38	37	10	7	5	4	0	77	12	1089
2017	FS-01	39	33	7	11	5	6	0	76	16	66
2017	FS-02	37	37	9	8	4	4	1	77	13	412
2017	FS-03	40	35	11	7	5	3	0	77	12	460
2017	FS-04	37	45	7	3	5	2	0	84	8	129
2014	FS	43	33	11	6	3	4	1	79	10	934
2014	FS-01	48	27	10	7	4	0	4	78	11	28
2014	FS-02	41	32	10	7	4	5	1	78	11	358
2014	FS-03	43	33	11	7	2	3	1	79	10	382
2014	FS-04	44	38	9	1	3	4	0	86	5	139
2011	FS	41	31	12	7	3	5	1	76	11	1071
2011	FS-01	42	29	11	10	0	8	0	78	10	73
2011	FS-02	38	35	12	7	3	5	0	77	10	400
2011	FS-03	43	27	12	7	5	5	2	75	12	417
2011	FS-04	48	30	12	6	1	3	1	80	8	162
2008	FS	39	33	13	6	5	2	1	74	12	874
2008	FS-01	43	38	9	3	3	3	1	84	7	94
2008	FS-02	41	33	12	7	4	2	1	76	11	305
2008	FS-03	36	31	16	6	7	2	1	70	14	353
2008	FS-04	42	32	14	5	5	2	0	75	10	91

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	37	39	9	9	5	1	0	77	14	1091
2017	FS-01	40	37	8	8	5	3	0	79	13	66
2017	FS-02	35	39	9	9	6	1	0	75	16	413
2017	FS-03	39	39	8	8	5	1	0	79	13	461
2017	FS-04	37	41	14	5	3	0	0	78	8	129
2014	FS	39	37	10	9	3	1	0	77	12	935
2014	FS-01	35	44	14	4	4	0	0	79	7	28
2014	FS-02	38	34	12	10	4	2	0	73	15	358
2014	FS-03	39	38	11	8	2	1	0	78	11	382
2014	FS-04	46	40	4	7	1	1	0	87	9	140
2011	FS	37	36	11	10	4	1	0	74	14	1072
2011	FS-01	41	31	11	14	3	0	0	73	16	73
2011	FS-02	33	40	10	11	4	3	0	75	15	399
2011	FS-03	40	33	12	8	5	1	1	74	14	418
2011	FS-04	43	35	11	9	2	0	0	78	11	162
2008	FS	33	37	12	12	5	1	0	71	17	873
2008	FS-01	34	42	11	8	1	4	0	79	9	94
2008	FS-02	34	36	12	13	4	0	0	71	17	304
2008	FS-03	32	36	12	12	7	0	0	68	19	352
2008	FS-04	38	31	13	9	7	2	0	71	16	91

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	72	17	3	5	2	0	0	90	7	1088
2017	FS-01	67	23	1	8	1	0	0	90	9	66
2017	FS-02	74	15	5	4	1	0	1	89	6	413
2017	FS-03	71	19	3	5	2	0	0	90	7	458
2017	FS-04	74	18	2	6	1	0	0	92	6	129
2014	FS	76	12	4	4	3	0	1	89	7	934
2014	FS-01	82	11	3	4	0	0	0	93	4	27
2014	FS-02	73	14	5	3	3	1	1	89	6	358
2014	FS-03	77	10	4	5	2	0	1	89	7	382
2014	FS-04	78	9	4	5	4	0	1	87	9	140
2011	FS	75	14	4	3	3	1	1	90	6	1073
2011	FS-01	71	15	7	3	4	0	0	86	7	73
2011	FS-02	72	16	5	3	3	1	1	89	6	400
2011	FS-03	76	13	3	2	3	1	1	91	6	418
2011	FS-04	79	11	3	4	2	0	0	90	7	162
2008	FS	77	12	3	4	2	0	1	90	7	871
2008	FS-01	79	7	6	3	3	0	1	88	6	94
2008	FS-02	75	13	3	5	2	0	1	90	7	305
2008	FS-03	77	12	3	5	2	0	2	90	7	349
2008	FS-04	76	15	2	2	4	1	0	91	6	91

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	29	26	11	9	7	8	10	67	20	1089
2017	FS-01	26	10	4	16	10	24	9	55	39	66
2017	FS-02	29	24	11	11	8	8	9	64	23	412
2017	FS-03	31	26	12	7	6	6	12	69	16	460
2017	FS-04	24	34	13	5	7	9	9	70	15	129
2014	FS	29	27	12	7	5	9	10	70	15	935
2014	FS-01	14	35	10	7	7	17	10	67	19	28
2014	FS-02	24	25	16	7	5	10	13	64	15	358
2014	FS-03	33	28	9	8	5	8	9	73	16	382
2014	FS-04	38	27	9	5	5	8	8	77	12	140
2011	FS	24	27	15	10	7	8	9	62	20	1072
2011	FS-01	22	25	19	8	10	6	10	56	21	72
2011	FS-02	23	23	18	12	8	9	8	55	23	400
2011	FS-03	25	28	12	9	7	9	10	65	20	418
2011	FS-04	25	32	14	8	2	7	11	70	13	162

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	45	31	9	7	6	2	0	78	13	1089
2017	FS-01	41	32	11	6	8	2	0	75	14	66
2017	FS-02	43	30	10	7	7	2	0	75	14	412
2017	FS-03	48	32	7	6	5	2	0	81	12	460
2017	FS-04	47	33	8	6	4	2	1	81	10	129

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	48	29	10	5	6	2	79	11	1089
2017	FS-01	46	33	8	3	8	3	81	11	66
2017	FS-02	50	28	9	4	6	3	80	11	412
2017	FS-03	48	29	10	4	7	2	79	11	460
2017	FS-04	47	30	10	8	3	1	78	12	129

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	40	32	11	9	6	2	0	74	15	1088
2017	FS-01	42	30	9	12	6	2	0	73	18	66
2017	FS-02	41	29	12	9	6	2	0	72	16	413
2017	FS-03	40	33	11	7	6	2	1	75	14	458
2017	FS-04	39	38	10	5	6	2	0	79	11	129
2014	FS	40	35	11	8	4	1	0	76	12	932
2014	FS-01	34	45	14	7	0	0	0	79	7	28
2014	FS-02	37	37	12	8	4	1	1	76	12	358
2014	FS-03	42	32	11	8	5	2	1	76	13	381
2014	FS-04	46	35	9	5	4	1	0	81	9	138

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	16	38	15	12	5	6	8	63	20	660
2017	FS-01	11	44	11	12	0	23	0	71	15	18
2017	FS-02	14	43	16	11	5	4	6	63	18	178
2017	FS-03	16	38	14	12	5	6	10	64	19	337
2017	FS-04	20	31	17	15	4	4	9	59	22	112
2014	FS	19	39	14	8	4	7	8	69	14	488
2014	FS-02	22	39	13	7	4	9	7	72	13	103
2014	FS-03	17	37	15	10	3	8	10	66	16	249
2014	FS-04	23	43	12	8	5	5	4	72	15	119

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	18	35	18	13	8	7	0	58	23	1090
2017	FS-01	28	31	11	12	3	16	0	69	18	66
2017	FS-02	17	35	19	11	9	9	0	58	22	412
2017	FS-03	15	37	19	14	9	6	0	56	24	461
2017	FS-04	25	34	19	12	7	3	0	61	19	129
2014	FS	24	39	17	9	4	7	0	68	14	935
2014	FS-01	24	51	18	3	0	3	0	78	4	28
2014	FS-02	23	42	15	9	2	9	1	72	12	358
2014	FS-03	23	36	18	12	4	6	0	63	18	383
2014	FS-04	30	38	18	4	6	3	0	70	11	139
2011	FS	28	36	14	9	6	6	0	68	17	1071
2011	FS-01	35	36	12	6	1	10	0	78	8	72
2011	FS-02	25	39	15	8	6	7	1	69	15	400
2011	FS-03	30	31	14	10	8	6	0	65	20	418
2011	FS-04	28	41	15	10	3	3	0	71	13	162

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	14	36	22	16	11	2	51	27	1091
2017	FS-01	17	37	14	21	6	4	57	28	66
2017	FS-02	15	37	20	15	12	2	52	27	413
2017	FS-03	11	36	24	17	10	2	48	28	461
2017	FS-04	19	35	21	13	10	2	55	24	129
2014	FS	15	41	19	16	7	1	57	23	936
2014	FS-01	14	48	28	3	0	7	67	4	28
2014	FS-02	18	42	19	15	5	1	60	21	358
2014	FS-03	13	41	17	20	9	1	55	28	383
2014	FS-04	17	42	21	14	6	1	59	20	140
2011	FS	14	40	21	14	10	1	55	24	1070
2011	FS-01	24	46	21	5	3	3	71	7	72
2011	FS-02	13	41	23	14	9	1	54	23	400
2011	FS-03	14	37	22	16	10	1	51	27	418
2011	FS-04	14	42	17	13	12	1	57	26	161
2008	FS	14	39	19	19	9	1	53	28	875
2008	FS-01	24	53	16	3	3	1	78	7	94
2008	FS-02	15	39	20	17	9	0	54	26	305
2008	FS-03	11	35	19	24	10	1	46	34	353
2008	FS-04	15	38	14	25	8	0	53	33	91

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	7	29	24	25	12	3	37	39	1088
2017	FS-01	11	31	14	22	11	11	47	37	66
2017	FS-02	6	31	23	24	13	3	38	38	413
2017	FS-03	5	28	25	26	13	3	34	40	458
2017	FS-04	10	29	24	25	10	2	40	36	129
2014	FS	8	33	24	22	10	3	42	33	936
2014	FS-01	7	37	32	17	3	3	46	21	28
2014	FS-02	11	34	25	19	8	3	46	28	358
2014	FS-03	7	31	22	26	13	2	38	40	383
2014	FS-04	8	33	29	20	8	2	42	28	140
2011	FS	8	35	23	22	10	3	44	33	1068
2011	FS-01	22	41	15	10	4	8	68	15	73
2011	FS-02	7	36	22	23	8	5	46	32	398
2011	FS-03	7	31	25	24	11	2	39	36	416
2011	FS-04	5	36	24	20	14	1	42	34	162
2008	FS	6	33	23	25	10	3	41	36	872
2008	FS-01	10	45	13	17	3	12	62	24	92
2008	FS-02	7	33	22	24	11	2	41	36	305
2008	FS-03	4	31	26	25	11	2	37	37	352
2008	FS-04	3	30	25	34	8	0	33	42	91

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	8	23	20	23	21	5	0	33	47	1091
2017	FS-01	8	13	17	26	21	15	0	25	55	66
2017	FS-02	7	23	19	23	22	6	0	32	48	414
2017	FS-03	7	25	21	21	22	4	0	34	45	460
2017	FS-04	11	23	23	26	17	1	0	34	42	129
2014	FS	8	25	22	25	16	4	0	35	43	936
2014	FS-01	3	44	18	21	7	7	0	51	30	28
2014	FS-02	9	26	20	27	14	5	0	36	43	358
2014	FS-03	6	23	23	25	20	4	0	30	46	383
2014	FS-04	10	29	24	20	12	4	0	41	34	140
2011	FS	8	30	20	22	14	6	0	40	38	1070
2011	FS-01	18	33	16	17	4	12	0	58	24	73
2011	FS-02	7	29	22	21	14	7	1	38	39	399
2011	FS-03	7	29	21	23	15	5	0	38	40	417
2011	FS-04	8	32	17	22	17	3	1	41	41	161
2008	FS	7	27	19	24	15	8	0	37	43	874
2008	FS-01	12	38	10	18	9	13	0	57	31	94
2008	FS-02	6	24	20	24	17	8	0	33	45	305
2008	FS-03	6	26	20	27	16	5	0	34	45	352
2008	FS-04	6	27	21	24	15	7	0	35	42	91

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	7	29	24	24	14	2	37	39	1091
2017	FS-01	10	23	20	26	17	4	35	45	66
2017	FS-02	8	28	23	25	15	1	36	40	413
2017	FS-03	6	33	23	22	13	2	40	36	461
2017	FS-04	5	26	30	27	11	0	32	38	129
2014	FS	7	32	24	26	10	2	39	37	935
2014	FS-01	7	56	17	14	3	3	65	18	28
2014	FS-02	5	30	24	30	9	2	36	40	357
2014	FS-03	7	30	23	26	12	1	38	39	383
2014	FS-04	8	35	26	22	9	1	43	31	140
2011	FS	7	34	23	25	10	1	42	36	1070
2011	FS-01	15	46	18	17	3	1	62	20	73
2011	FS-02	6	32	23	27	11	2	38	38	399
2011	FS-03	6	34	23	27	9	1	40	36	416
2011	FS-04	6	37	22	22	12	1	44	34	162
2008	FS	7	39	22	22	10	1	46	32	872
2008	FS-01	9	44	21	16	5	3	55	23	93
2008	FS-02	7	39	23	19	11	1	46	31	304
2008	FS-03	5	37	22	25	9	1	43	34	352
2008	FS-04	6	43	18	23	10	0	49	33	91

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	13	47	19	15	5	0	60	21	1090
2017	FS-01	10	53	18	12	6	2	64	18	66
2017	FS-02	15	46	19	14	5	0	61	19	413
2017	FS-03	12	47	20	15	6	0	59	21	461
2017	FS-04	9	50	18	20	4	0	59	23	128
2014	FS	14	46	19	15	5	1	61	20	936
2014	FS-01	20	55	17	7	0	0	76	7	28
2014	FS-02	15	45	21	12	6	1	61	18	358
2014	FS-03	14	45	18	17	5	1	59	22	383
2014	FS-04	11	49	16	18	4	1	61	23	140
2011	FS	15	43	15	19	7	0	59	26	1070
2011	FS-01	29	50	9	4	5	3	80	10	73
2011	FS-02	16	44	15	18	7	1	60	24	399
2011	FS-03	14	41	16	22	7	0	55	29	418
2011	FS-04	12	44	14	19	11	0	56	30	161

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	39	48	8	3	2	1	87	5	1090
2017	FS-01	33	55	6	3	2	1	89	5	66
2017	FS-02	40	43	11	4	2	1	83	6	413
2017	FS-03	37	51	6	3	2	1	89	5	460
2017	FS-04	46	47	8	0	0	0	92	0	129
2014	FS	46	42	7	4	1	0	88	5	936
2014	FS-01	31	62	7	0	0	0	93	0	28
2014	FS-02	46	40	8	4	1	1	86	6	358
2014	FS-03	47	40	7	4	1	1	88	5	383
2014	FS-04	52	40	5	3	0	0	92	3	140
2011	FS	42	41	10	5	1	0	84	6	1070
2011	FS-01	40	50	8	0	0	1	92	0	72
2011	FS-02	37	46	11	4	1	0	83	6	399
2011	FS-03	44	39	10	6	1	0	83	7	418
2011	FS-04	53	36	7	3	0	1	90	3	162

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	40	42	7	6	3	1	0	83	10	1090
2017	FS-01	31	37	8	14	9	1	0	69	23	66
2017	FS-02	38	40	10	8	2	2	0	80	10	413
2017	FS-03	42	45	5	5	3	0	0	87	8	460
2017	FS-04	45	45	6	1	2	0	1	91	3	129
2014	FS	47	38	7	6	1	1	0	86	7	936
2014	FS-01	34	45	14	8	0	0	0	78	8	28
2014	FS-02	41	41	7	7	2	1	1	83	9	358
2014	FS-03	51	36	8	4	1	0	0	87	5	383
2014	FS-04	55	35	3	5	0	1	0	92	5	140
2011	FS	42	38	8	6	3	2	1	82	9	1070
2011	FS-01	37	37	8	10	6	3	0	76	16	73
2011	FS-02	37	41	8	6	4	2	1	81	11	398
2011	FS-03	48	35	7	5	3	1	0	84	8	418
2011	FS-04	46	41	7	3	1	1	1	89	4	162
2008	FS	33	41	12	9	3	2	1	76	12	874
2008	FS-01	33	34	13	15	2	3	0	69	18	94
2008	FS-02	31	43	11	9	3	3	1	77	12	305
2008	FS-03	35	39	12	8	4	2	1	75	12	352
2008	FS-04	34	45	11	8	2	0	0	79	10	91

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	31	38	14	10	4	2	0	71	15	1090
2017	FS-01	31	35	7	12	12	1	2	67	25	65
2017	FS-02	28	37	15	10	6	4	0	68	17	413
2017	FS-03	31	42	14	9	3	1	0	74	12	461
2017	FS-04	38	32	16	10	3	1	0	70	13	129
2014	FS	30	40	16	9	3	2	1	72	12	936
2014	FS-01	13	48	22	7	0	10	0	68	8	28
2014	FS-02	26	38	19	11	3	2	2	65	15	358
2014	FS-03	34	40	14	7	3	2	1	75	10	383
2014	FS-04	38	43	11	7	1	0	0	81	8	140
2011	FS	24	41	16	11	4	2	1	67	16	1072
2011	FS-01	28	37	14	10	6	5	0	69	16	72
2011	FS-02	22	40	17	13	4	2	2	65	18	400
2011	FS-03	26	42	14	11	4	2	0	70	16	418
2011	FS-04	24	44	18	8	2	2	0	70	11	162

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	9	23	15	19	22	10	2	37	46	1089
2017	FS-01	10	10	14	12	32	20	3	26	56	66
2017	FS-02	9	21	16	18	23	11	2	35	47	412
2017	FS-03	10	23	15	22	20	9	2	36	47	460
2017	FS-04	10	32	18	14	17	6	2	46	35	129
2014	FS	10	22	19	21	16	10	2	36	42	935
2014	FS-01	7	34	14	14	14	18	0	49	34	28
2014	FS-02	7	18	23	24	17	10	2	28	46	358
2014	FS-03	12	22	17	20	18	9	2	38	43	382
2014	FS-04	15	28	18	19	9	9	2	47	32	140
2011	FS	9	20	15	20	17	14	4	36	46	1072
2011	FS-01	14	15	18	16	10	22	6	40	35	72
2011	FS-02	6	21	14	21	18	17	4	34	49	400
2011	FS-03	11	19	15	20	19	12	4	35	47	418
2011	FS-04	9	22	19	20	13	12	5	38	40	162

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	47	29	9	9	4	1	1	77	13	1091
2017	FS-01	49	22	10	8	4	3	3	76	13	66
2017	FS-02	48	26	10	8	3	2	2	78	12	413
2017	FS-03	44	32	9	10	5	0	0	76	15	461
2017	FS-04	49	29	7	10	6	0	0	78	15	129
2014	FS	47	29	9	8	4	1	2	78	12	936
2014	FS-01	54	28	10	0	7	0	0	83	7	28
2014	FS-02	48	28	12	7	2	1	2	78	10	358
2014	FS-03	45	30	9	9	4	1	2	77	13	383
2014	FS-04	51	30	4	11	4	0	1	82	15	140

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	58	27	6	4	2	2	1	87	7	1089
2017	FS-01	59	21	3	6	7	3	0	83	14	66
2017	FS-02	58	26	8	3	2	2	1	87	5	412
2017	FS-03	55	29	6	5	2	2	1	87	8	461
2017	FS-04	65	20	5	5	2	2	1	88	7	128
2014	FS	60	26	6	4	1	2	1	89	5	936
2014	FS-01	54	32	7	3	0	3	0	89	3	28
2014	FS-02	59	25	6	5	0	2	2	88	6	358
2014	FS-03	60	25	5	5	1	2	1	89	6	383
2014	FS-04	62	28	4	4	0	1	1	92	4	140
2011	FS	61	24	8	5	1	2	0	86	6	1070
2011	FS-01	57	30	4	5	1	0	1	89	7	73
2011	FS-02	63	21	9	4	2	1	1	85	6	398
2011	FS-03	58	27	7	6	0	2	0	86	6	417
2011	FS-04	66	17	9	5	0	2	1	86	5	162
2008	FS	59	24	8	5	1	1	1	85	6	875
2008	FS-01	62	24	8	4	1	1	0	87	5	94
2008	FS-02	57	25	8	6	1	2	0	84	7	305
2008	FS-03	60	23	8	4	2	1	3	86	6	353
2008	FS-04	58	24	10	5	0	2	0	84	6	91

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	7	23	16	22	31	1	0	31	53	1092
2017	FS-01	9	23	19	16	26	6	0	35	45	66
2017	FS-02	7	21	14	22	34	1	0	29	57	414
2017	FS-03	7	24	16	23	29	0	0	31	53	461
2017	FS-04	6	26	22	18	27	0	0	32	46	129
2014	FS	7	31	18	22	20	1	0	38	43	936
2014	FS-01	17	44	18	14	7	0	0	61	21	28
2014	FS-02	9	33	18	21	18	1	0	42	39	358
2014	FS-03	6	28	18	23	25	0	1	34	48	383
2014	FS-04	6	30	18	28	17	0	0	37	45	140
2011	FS	9	36	19	19	16	1	0	46	35	1070
2011	FS-01	19	43	23	8	3	3	1	65	12	72
2011	FS-02	11	36	18	18	15	1	0	48	34	399
2011	FS-03	6	37	19	21	16	1	0	43	38	417
2011	FS-04	9	31	18	20	22	0	0	40	43	162
2008	FS	10	33	18	21	17	1	0	43	39	871
2008	FS-01	27	51	13	3	4	2	0	79	8	93
2008	FS-02	10	31	18	23	16	1	0	42	40	304
2008	FS-03	6	31	17	26	20	0	0	37	46	351
2008	FS-04	5	31	22	21	21	0	0	36	42	91

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	6	18	9	19	46	1	1	25	66	1089
2017	FS-01	8	15	8	28	33	5	2	25	66	66
2017	FS-02	6	16	9	15	52	1	0	22	68	413
2017	FS-03	7	19	9	18	45	1	1	27	64	459
2017	FS-04	4	20	10	25	41	0	1	24	66	129
2014	FS	9	25	14	22	28	1	1	35	51	936
2014	FS-01	20	27	7	25	18	3	0	49	44	28
2014	FS-02	8	24	15	22	29	1	1	33	52	358
2014	FS-03	8	24	14	21	30	1	1	33	52	383
2014	FS-04	13	29	11	24	23	1	0	42	47	140
2011	FS	15	28	12	20	23	1	1	43	44	1071
2011	FS-01	29	34	15	12	3	7	0	67	16	73
2011	FS-02	16	27	11	22	24	1	0	43	46	399
2011	FS-03	12	29	13	21	24	1	1	41	46	417
2011	FS-04	14	25	11	20	28	0	2	40	49	162
2008	FS	16	39	12	17	16	1	1	55	33	873
2008	FS-01	34	44	10	7	5	0	0	78	12	93
2008	FS-02	16	40	13	17	12	1	1	57	30	304
2008	FS-03	11	35	12	19	21	0	2	47	41	353
2008	FS-04	14	42	10	16	15	3	0	58	32	91

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	9	34	27	20	7	3	44	28	1090
2017	FS-01	8	25	27	24	11	5	35	37	66
2017	FS-02	8	32	28	20	8	4	42	29	413
2017	FS-03	8	36	27	21	7	2	45	28	460
2017	FS-04	13	41	27	17	3	0	53	20	129

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	29	42	16	5	3	4	0	74	9	1089
2017	FS-01	24	35	11	15	5	8	2	66	22	66
2017	FS-02	29	41	15	7	5	4	0	72	12	413
2017	FS-03	30	44	16	4	3	3	0	77	7	460
2017	FS-04	29	45	22	2	1	1	1	75	3	128
2014	FS	39	38	12	4	1	5	0	81	6	936
2014	FS-01	44	42	11	0	0	4	0	89	0	28
2014	FS-02	41	34	11	5	1	8	0	82	6	358
2014	FS-03	36	43	12	4	1	4	0	82	6	383
2014	FS-04	44	31	18	3	1	4	0	78	4	140

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	21	47	16	12	4	1	0	68	16	1091
2017	FS-01	24	36	18	11	8	3	0	62	19	66
2017	FS-02	22	49	12	12	5	1	0	72	16	413
2017	FS-03	20	46	18	12	3	1	0	67	15	461
2017	FS-04	17	47	21	13	2	0	0	64	15	129
2014	FS	29	42	16	10	3	1	0	72	13	936
2014	FS-01	44	49	3	3	0	0	0	93	3	28
2014	FS-02	29	39	18	10	3	1	0	69	13	358
2014	FS-03	27	41	15	11	3	2	0	70	15	383
2014	FS-04	31	45	14	8	1	0	0	77	9	140
2011	FS	24	41	18	11	4	1	0	66	16	1071
2011	FS-01	41	36	14	10	0	0	0	77	10	73
2011	FS-02	24	40	17	12	5	2	0	65	17	399
2011	FS-03	22	42	19	11	4	1	0	65	16	417
2011	FS-04	25	45	15	11	2	1	1	71	14	162

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	23	42	14	13	7	65	21	1092
2017	FS-01	24	30	9	24	13	54	37	66
2017	FS-02	24	41	13	14	8	65	22	414
2017	FS-03	22	46	15	11	7	67	18	461
2017	FS-04	25	41	18	11	5	66	16	129
2014	FS	29	45	13	8	4	75	12	934
2014	FS-01	44	42	4	10	0	86	10	28
2014	FS-02	32	43	14	6	4	75	10	356
2014	FS-03	24	45	16	10	4	69	15	383
2014	FS-04	35	47	6	8	4	82	12	140
2011	FS	30	43	14	9	4	73	13	1068
2011	FS-01	45	39	11	5	0	84	5	73
2011	FS-02	29	46	14	7	5	74	12	399
2011	FS-03	30	39	15	11	4	70	15	415
2011	FS-04	27	44	17	9	3	72	12	162
2008	FS	24	43	15	13	5	67	18	874
2008	FS-01	32	53	9	4	1	85	5	94
2008	FS-02	24	44	14	14	4	68	18	304
2008	FS-03	21	42	17	13	6	63	20	353
2008	FS-04	26	39	14	14	7	65	21	91

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	18	34	24	16	8	0	52	24	1090
2017	FS-01	16	33	22	15	13	1	49	29	66
2017	FS-02	17	35	23	16	9	0	52	25	412
2017	FS-03	19	34	25	14	8	0	53	22	461
2017	FS-04	20	34	23	16	5	1	55	22	129
2014	FS	18	46	18	14	5	0	64	18	934
2014	FS-01	41	42	18	0	0	0	82	0	28
2014	FS-02	20	45	19	10	6	0	65	16	358
2014	FS-03	15	46	17	17	4	0	61	22	383
2014	FS-04	20	45	14	17	3	1	66	20	139
2011	FS	24	41	17	11	6	0	65	18	1071
2011	FS-01	31	40	14	11	3	1	72	14	73
2011	FS-02	27	40	17	10	6	0	67	15	400
2011	FS-03	21	42	16	14	7	0	63	21	417
2011	FS-04	20	45	21	10	4	0	65	14	161

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	16	40	18	16	9	0	56	26	1089
2017	FS-01	19	28	23	15	15	0	48	30	66
2017	FS-02	15	41	16	18	11	0	56	29	412
2017	FS-03	17	40	21	14	8	0	57	22	460
2017	FS-04	18	41	17	17	6	0	60	23	129
2014	FS	18	45	17	14	6	0	63	19	935
2014	FS-01	37	45	11	7	0	0	82	7	28
2014	FS-02	17	45	18	13	6	0	62	19	358
2014	FS-03	15	45	17	17	5	0	60	22	383
2014	FS-04	21	47	17	11	4	0	68	15	139
2011	FS	21	43	17	12	7	0	64	19	1071
2011	FS-01	30	44	15	5	4	1	75	10	73
2011	FS-02	24	43	16	10	7	0	67	17	400
2011	FS-03	19	41	17	16	7	0	60	23	417
2011	FS-04	17	46	23	9	5	0	62	14	162
2008	FS	20	43	18	13	6	0	63	19	875
2008	FS-01	30	55	8	7	0	0	85	7	94
2008	FS-02	21	41	23	10	5	0	63	15	305
2008	FS-03	15	44	17	16	8	0	59	24	353
2008	FS-04	23	38	18	17	5	0	60	22	91

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	28	34	17	9	7	4	1	65	17	1089
2017	FS-01	22	29	15	9	13	11	0	57	25	66
2017	FS-02	27	35	16	9	9	3	1	65	19	413
2017	FS-03	28	36	18	8	6	4	2	67	14	459
2017	FS-04	34	29	18	11	4	2	1	65	16	129
2014	FS	32	32	18	9	5	3	1	67	14	933
2014	FS-01	58	28	11	3	0	0	0	86	3	28
2014	FS-02	31	33	18	8	6	4	1	67	15	358
2014	FS-03	31	33	18	10	5	3	1	67	15	381
2014	FS-04	38	31	16	8	4	2	1	71	12	139
2011	FS	40	27	13	10	6	2	1	69	17	1071
2011	FS-01	42	25	14	11	4	3	1	70	16	73
2011	FS-02	42	26	13	9	7	2	1	70	16	400
2011	FS-03	36	26	14	12	7	3	2	66	20	417
2011	FS-04	43	32	12	10	2	0	1	76	12	162
2008	FS	33	30	17	9	6	4	1	66	16	873
2008	FS-01	36	41	12	3	5	3	0	79	9	93
2008	FS-02	37	26	18	10	5	4	1	65	15	305
2008	FS-03	30	31	16	11	6	4	2	65	18	352
2008	FS-04	31	29	22	8	6	4	1	63	14	91

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FS	28	50	22	1092
2017	FS-01	13	55	32	66
2017	FS-02	25	51	25	414
2017	FS-03	32	50	19	461
2017	FS-04	33	47	20	129
2014	FS	31	46	23	936
2014	FS-01	31	44	25	28
2014	FS-02	25	49	25	358
2014	FS-03	33	44	23	383
2014	FS-04	39	44	18	140
2011	FS	30	51	19	1073
2011	FS-01	15	62	23	73
2011	FS-02	27	54	19	400
2011	FS-03	35	46	19	418
2011	FS-04	35	50	15	162

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FS	10	49	15	13	3	10	306
2017	FS-02	7	45	16	10	5	16	101
2017	FS-03	9	53	14	13	1	9	147
2017	FS-04	13	49	16	20	0	2	43
2014	FS	7	64	10	13	9999	7	283
2014	FS-02	1	64	4	25	9999	5	90
2014	FS-03	9	64	14	5	9999	7	126
2014	FS-04	9	65	12	11	9999	4	53
2011	FS	12	61	9	13	9999	5	325
2011	FS-01	9	44	0	18	9999	29	11
2011	FS-02	4	69	6	16	9999	5	108
2011	FS-03	12	61	13	11	9999	3	145
2011	FS-04	26	51	7	12	9999	4	57

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FS	18	82	1091
2017	FS-01	21	79	66
2017	FS-02	19	81	414
2017	FS-03	19	81	461
2017	FS-04	13	87	128
2014	FS	15	85	933
2014	FS-02	15	85	357
2014	FS-03	16	84	381
2014	FS-04	10	90	140

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FS	41	197
2017	FS-01	49	14
2017	FS-02	36	78
2017	FS-03	48	85
2014	FS	36	139
2014	FS-02	35	54
2014	FS-03	34	60
2014	FS-04	50	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FS	71	197
2017	FS-01	79	14
2017	FS-02	76	78
2017	FS-03	62	85
2017	FS-04	78	17
2014	FS	69	139
2014	FS-02	72	54
2014	FS-03	71	60
2014	FS-04	64	14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FS	7	197
2017	FS-01	0	14
2017	FS-03	9	85
2014	FS	7	139
2014	FS-03	8	60

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FS-01	14
2017	FS-04	17
2014	FS-02	54
2014	FS-03	60
2014	FS-04	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FS	7	197
2017	FS-01	0	14
2017	FS-02	6	78
2017	FS-03	9	85
2014	FS	5	139

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FS	13	197
2017	FS-01	0	14
2017	FS-02	12	78
2017	FS-03	16	85
2014	FS	8	139
2014	FS-03	13	60

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	FS-01	14
2017	FS-02	78
2017	FS-04	17
2014	FS-02	54
2014	FS-04	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FS	49	197
2017	FS-01	44	14
2017	FS-02	51	78
2017	FS-03	51	85
2017	FS-04	36	17
2014	FS	48	139
2014	FS-02	42	54
2014	FS-03	49	60
2014	FS-04	72	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FS	47	197
2017	FS-01	52	14
2017	FS-02	48	78
2017	FS-03	48	85
2017	FS-04	36	17
2014	FS	45	139
2014	FS-02	42	54
2014	FS-03	44	60
2014	FS-04	64	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FS	46	197
2017	FS-01	44	14
2017	FS-02	42	78
2017	FS-03	52	85
2017	FS-04	35	17
2014	FS	42	139
2014	FS-02	40	54
2014	FS-03	52	60

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FS	38	197
2017	FS-01	38	14
2017	FS-02	35	78
2017	FS-03	36	85
2017	FS-04	66	17
2014	FS	38	139
2014	FS-02	33	54
2014	FS-03	44	60
2014	FS-04	36	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FS	36	197
2017	FS-01	58	14
2017	FS-02	35	78
2017	FS-03	36	85
2014	FS	34	139
2014	FS-02	31	54
2014	FS-03	37	60
2014	FS-04	36	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FS	55	197
2017	FS-01	53	14
2017	FS-02	59	78
2017	FS-03	58	85
2014	FS	56	139
2014	FS-02	57	54
2014	FS-03	57	60
2014	FS-04	57	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FS	34	197
2017	FS-02	31	78
2017	FS-03	34	85
2017	FS-04	53	17
2014	FS	37	139
2014	FS-02	38	54
2014	FS-03	36	60

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	FS-02	78
2017	FS-03	85
2017	FS-04	17
2014	FS-04	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FS	7	197
2017	FS-02	7	78
2017	FS-03	5	85
2014	FS	15	139
2014	FS-02	10	54
2014	FS-03	16	60

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	FS	14	197
2017	FS-01	36	14
2017	FS-02	19	78
2017	FS-03	9	85
2017	FS-04	0	17
2014	FS	15	139
2014	FS-02	19	54
2014	FS-03	8	60

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FS	45	197
2017	FS-01	43	14
2017	FS-02	51	78
2017	FS-03	39	85
2017	FS-04	48	17
2014	FS	48	139
2014	FS-02	42	54
2014	FS-03	57	60
2014	FS-04	50	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FS	32	197
2017	FS-02	34	78
2017	FS-03	31	85
2017	FS-04	30	17
2014	FS	35	139
2014	FS-02	37	54
2014	FS-03	33	60
2014	FS-04	36	14

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FS	14	197
2017	FS-01	0	14
2017	FS-02	14	78
2017	FS-03	15	85
2014	FS	8	139
2014	FS-02	12	54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FS	52	197
2017	FS-02	57	78
2017	FS-03	51	85
2017	FS-04	51	17
2014	FS	59	139
2014	FS-02	52	54
2014	FS-03	59	60
2014	FS-04	79	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FS	30	197
2017	FS-02	34	78
2017	FS-03	27	85
2017	FS-04	33	17
2014	FS	35	139
2014	FS-02	31	54
2014	FS-03	35	60
2014	FS-04	57	14

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FS	14	197
2017	FS-02	17	78
2017	FS-03	12	85
2014	FS	19	139
2014	FS-02	12	54
2014	FS-03	25	60
2014	FS-04	36	14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FS	14	197
2017	FS-02	15	78
2017	FS-03	13	85
2014	FS	17	139
2014	FS-02	19	54
2014	FS-03	17	60

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	FS	8	197
2017	FS-01	0	14
2017	FS-02	11	78
2017	FS-03	7	85
2014	FS	12	139
2014	FS-02	10	54
2014	FS-03	11	60
2014	FS-04	36	14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	FS	5	197
2017	FS-02	8	78
2017	FS-04	0	17
2014	FS	8	139

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	FS	11	197
2017	FS-02	6	78
2017	FS-03	14	85
2014	FS	13	139
2014	FS-02	11	54
2014	FS-03	13	60

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FS	12	197
2017	FS-02	10	78
2017	FS-03	13	85
2014	FS	9	139
2014	FS-02	14	54

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FS	28	197
2017	FS-01	36	14
2017	FS-02	25	78
2017	FS-03	31	85
2017	FS-04	32	17
2014	FS	25	139
2014	FS-02	27	54
2014	FS-03	29	60

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FS	8	185
2017	FS-01	0	13
2017	FS-02	9	70
2017	FS-03	7	82
2014	FS	9	130
2014	FS-03	10	56

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FS	17	185
2017	FS-01	39	13
2017	FS-02	18	70
2017	FS-03	13	82
2014	FS	20	130
2014	FS-02	19	51
2014	FS-03	20	56

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FS	5	185
2017	FS-03	5	82
2014	FS	7	130
2014	FS-03	10	56

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	FS	8	185
2017	FS-02	7	70
2017	FS-03	7	82
2014	FS	7	130
2014	FS-03	11	56
2014	FS-04	0	13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	FS	7	185
2017	FS-01	0	13
2017	FS-03	10	82
2014	FS	12	130
2014	FS-03	17	56

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FS	14	185
2017	FS-02	17	70
2017	FS-03	9	82
2014	FS	12	130
2014	FS-02	15	51
2014	FS-03	9	56

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FS	14	185
2017	FS-02	15	70
2017	FS-03	16	82
2017	FS-04	0	17
2014	FS	15	130
2014	FS-02	11	51
2014	FS-03	19	56
2014	FS-04	0	13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FS	11	185
2017	FS-02	17	70
2017	FS-03	6	82
2017	FS-04	0	17
2014	FS	13	130
2014	FS-02	17	51
2014	FS-03	9	56

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FS	9	185
2017	FS-01	39	13
2017	FS-02	7	70
2017	FS-03	6	82
2014	FS	13	130
2014	FS-02	17	51
2014	FS-03	9	56

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FS	37	185
2017	FS-02	37	70
2017	FS-03	38	82
2017	FS-04	31	17
2014	FS	37	130
2014	FS-02	38	51
2014	FS-03	41	56

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FS	13	185
2017	FS-02	8	70
2017	FS-03	17	82
2014	FS	16	130
2014	FS-02	17	51
2014	FS-03	17	56

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FS	62	185
2017	FS-01	76	13
2017	FS-02	52	70
2017	FS-03	66	82
2017	FS-04	59	17
2014	FS	54	130
2014	FS-02	57	51
2014	FS-03	55	56
2014	FS-04	54	13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FS	4	185
2017	FS-04	0	17
2014	FS	5	130

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FS	59	185
2017	FS-01	39	13
2017	FS-02	56	70
2017	FS-03	65	82
2017	FS-04	49	17
2014	FS	60	130
2014	FS-02	58	51
2014	FS-03	64	56
2014	FS-04	46	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FS-01	0	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FS	15	185
2017	FS-02	21	70
2017	FS-03	7	82
2017	FS-04	28	17
2014	FS	10	130
2014	FS-02	10	51
2014	FS-03	11	56
2014	FS-04	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FS	96	4	197
2017	FS-01	93	7	14
2017	FS-02	95	5	78
2017	FS-03	97	3	85
2017	FS-04	100	0	17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	7	18	18	11	11	27	7	38	34	1090
2017	FS-01	5	14	6	15	9	42	9	39	49	66
2017	FS-02	6	15	17	13	12	29	9	33	40	413
2017	FS-03	8	21	19	11	12	24	5	41	32	461
2017	FS-04	7	22	23	8	7	24	8	42	23	129
2014	FS	8	18	19	9	9	29	8	41	28	936
2014	FS-01	14	20	7	18	7	28	7	52	38	28
2014	FS-02	6	13	15	8	8	37	12	37	33	358
2014	FS-03	9	18	21	10	10	26	6	39	29	383
2014	FS-04	10	27	23	6	6	22	6	51	17	140

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	15	30	21	12	9	12	1	52	24	1090
2017	FS-01	6	23	13	17	10	27	3	43	38	65
2017	FS-02	13	27	21	14	10	13	2	47	28	413
2017	FS-03	18	32	21	11	9	9	0	55	22	461
2017	FS-04	14	41	23	8	6	7	1	59	15	129
2014	FS	15	31	21	10	7	16	2	55	20	936
2014	FS-01	27	34	10	18	7	3	0	63	26	28
2014	FS-02	12	30	20	9	6	21	3	55	20	358
2014	FS-03	16	29	23	10	7	14	1	53	20	383
2014	FS-04	17	37	20	6	7	12	1	62	15	140
2011	FS	23	39	18	7	5	8	0	68	12	1069
2011	FS-01	40	31	11	3	3	12	0	81	7	73
2011	FS-02	21	39	19	8	4	10	1	66	13	399
2011	FS-03	24	40	18	7	5	7	0	68	13	417
2011	FS-04	22	43	20	5	5	6	0	68	10	161

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	27	57	8	6	2	0	1	85	7	1090
2017	FS-01	17	50	6	20	4	0	3	69	25	66
2017	FS-02	26	55	7	8	2	0	1	82	10	412
2017	FS-03	27	60	9	2	1	0	1	88	4	461
2017	FS-04	30	61	7	2	0	0	0	91	2	129
2014	FS	30	58	6	4	1	1	1	89	5	936
2014	FS-01	10	54	7	14	4	3	8	73	20	28
2014	FS-02	27	60	6	4	1	0	1	89	5	358
2014	FS-03	33	57	6	3	0	1	0	91	3	383
2014	FS-04	33	58	4	4	0	0	1	92	4	140
2011	FS	25	54	9	9	1	1	1	80	10	1072
2011	FS-01	15	53	10	20	1	0	0	69	22	73
2011	FS-02	20	52	11	12	2	1	2	74	14	400
2011	FS-03	29	56	7	6	1	1	1	86	7	417
2011	FS-04	29	57	9	4	1	1	0	86	5	162
2008	FS	24	57	9	8	1	0	1	82	9	875
2008	FS-01	9	58	13	16	3	0	1	68	20	94
2008	FS-02	21	57	9	10	2	1	1	79	12	305
2008	FS-03	28	59	6	5	1	0	1	88	6	353
2008	FS-04	35	51	7	4	2	0	1	87	7	91

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	4	18	24	20	13	18	4	28	42	1088
2017	FS-01	0	16	12	18	17	29	8	25	56	66
2017	FS-02	4	19	23	20	13	17	4	30	42	412
2017	FS-03	4	17	26	19	13	18	3	27	41	460
2017	FS-04	4	21	28	25	7	14	2	29	38	128
2014	FS	9	29	19	19	13	9	3	42	36	936
2014	FS-01	7	20	20	3	7	24	18	47	18	28
2014	FS-02	9	35	14	18	12	10	2	50	34	358
2014	FS-03	7	23	20	21	17	9	3	34	43	383
2014	FS-04	13	29	25	16	12	3	2	45	29	140
2011	FS	6	23	25	19	7	17	4	36	32	1072
2011	FS-01	8	16	23	11	0	35	5	42	19	73
2011	FS-02	5	23	24	18	7	20	4	36	33	400
2011	FS-03	5	25	23	21	8	15	4	36	36	417
2011	FS-04	8	21	33	21	4	11	2	33	28	162

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	34	37	11	5	2	10	1	80	8	1090
2017	FS-01	33	25	5	6	3	26	3	81	12	66
2017	FS-02	36	37	8	5	1	11	1	83	7	413
2017	FS-03	32	40	12	4	3	8	1	79	8	460
2017	FS-04	31	38	17	4	3	7	0	75	7	129
2014	FS	37	40	10	5	2	7	1	83	7	935
2014	FS-01	27	31	17	3	0	14	8	74	4	28
2014	FS-02	38	40	7	5	1	9	1	86	7	358
2014	FS-03	37	39	12	5	1	4	1	80	7	383
2014	FS-04	39	44	7	2	2	6	0	88	4	140
2011	FS	31	33	14	5	2	13	2	75	8	1071
2011	FS-01	30	34	12	5	3	15	0	76	10	73
2011	FS-02	29	33	14	5	2	15	3	76	8	400
2011	FS-03	32	32	13	6	3	13	1	75	10	416
2011	FS-04	38	33	15	4	0	10	0	79	5	162
2008	FS	28	42	11	5	2	10	2	79	8	872
2008	FS-01	19	47	10	2	0	20	2	85	3	94
2008	FS-02	29	40	10	8	1	11	2	79	10	304
2008	FS-03	31	41	12	5	3	6	2	78	9	351
2008	FS-04	25	46	16	1	1	9	2	80	3	91

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	18	38	17	11	5	10	1	63	17	1091
2017	FS-01	16	26	9	6	9	30	4	64	22	66
2017	FS-02	18	40	15	11	5	10	1	65	18	413
2017	FS-03	18	39	20	10	4	9	1	62	15	461
2017	FS-04	22	42	17	11	4	4	0	66	16	129
2014	FS	18	42	17	12	4	6	1	65	17	935
2014	FS-01	18	28	18	11	4	14	8	59	18	27
2014	FS-02	16	43	16	12	5	8	1	64	19	358
2014	FS-03	19	43	18	13	4	3	1	64	17	383
2014	FS-04	25	45	13	8	2	6	0	75	11	140
2011	FS	21	36	17	9	3	11	2	65	14	1070
2011	FS-01	20	33	15	10	4	18	0	65	17	73
2011	FS-02	19	35	17	8	3	14	3	66	14	399
2011	FS-03	20	37	18	10	3	9	2	64	15	416
2011	FS-04	25	39	18	9	3	6	0	68	13	162
2008	FS	21	39	17	11	4	7	1	65	16	875
2008	FS-01	16	45	13	4	3	15	3	75	9	94
2008	FS-02	20	35	20	13	4	8	1	59	18	305
2008	FS-03	24	38	18	11	4	4	1	64	16	353
2008	FS-04	20	47	11	9	3	7	2	74	14	91

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FS	10	90	1089
2017	FS-01	9	91	66
2017	FS-02	11	89	413
2017	FS-03	12	88	460
2017	FS-04	7	93	129
2014	FS	8	92	935
2014	FS-02	7	93	358
2014	FS-03	9	91	382
2014	FS-04	6	94	140

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	FS	32	114
2017	FS-02	39	45
2017	FS-03	31	52
2014	FS	22	68
2014	FS-02	20	24
2014	FS-03	23	32

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FS	80	114
2017	FS-02	82	45
2017	FS-03	80	52
2014	FS	82	68
2014	FS-02	88	24
2014	FS-03	74	32

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FS	5	114
2017	FS-03	10	52
2014	FS-02	0	24

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FS-03	52
2014	FS	68
2014	FS-02	24
2014	FS-03	32

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FS	12	114
2017	FS-02	15	45
2017	FS-03	10	52
2014	FS-02	0	24

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FS	13	114
2017	FS-02	15	45
2017	FS-03	12	52
2014	FS-02	0	24

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FS	11	114
2017	FS-02	12	45
2017	FS-03	11	52
2014	FS	7	68

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	FS	14	114
2017	FS-02	11	45
2017	FS-03	17	52
2014	FS	7	68
2014	FS-02	0	24

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	FS	23	114
2017	FS-02	19	45
2017	FS-03	24	52
2014	FS	18	68
2014	FS-03	25	32

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	FS	11	114
2017	FS-03	16	52
2014	FS-02	0	24

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	FS	6	114
2014	FS	8	68

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	FS	23	114
2017	FS-02	22	45
2017	FS-03	22	52
2014	FS	30	68
2014	FS-03	37	32

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	FS	46	114
2017	FS-02	42	45
2017	FS-03	48	52
2014	FS	40	68
2014	FS-02	31	24
2014	FS-03	45	32

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	FS-03	0	52
2014	FS	12	68

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FS-03	0	52

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	FS	18	114
2017	FS-02	15	45
2017	FS-03	17	52
2014	FS	21	68
2014	FS-02	20	24
2014	FS-03	24	32

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	FS	27	114
2017	FS-02	34	45
2017	FS-03	24	52
2014	FS	27	68
2014	FS-02	24	24
2014	FS-03	37	32

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	FS	114
2017	FS-02	45
2017	FS-03	52

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	FS	13	114
2017	FS-03	18	52

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	FS	114
2017	FS-02	45
2017	FS-03	52
2014	FS	68
2014	FS-02	24
2014	FS-03	32

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FS	22	114
2017	FS-02	24	45
2017	FS-03	25	52
2014	FS	14	68

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FS	28	114
2017	FS-02	32	45
2017	FS-03	29	52
2014	FS	29	68
2014	FS-02	28	24
2014	FS-03	29	32

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	FS	13	114
2017	FS-02	21	45
2017	FS-03	9	52
2014	FS	14	68
2014	FS-03	17	32

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FS	15	114
2017	FS-02	15	45
2017	FS-03	17	52
2014	FS	13	68

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FS	13	114
2017	FS-02	11	45
2017	FS-03	15	52
2014	FS	18	68
2014	FS-03	21	32

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	FS-02	0	45
2014	FS	7	68

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	FS	8	114
2017	FS-02	13	45

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FS	56	114
2017	FS-02	56	45
2017	FS-03	52	52
2014	FS	56	68
2014	FS-02	53	24
2014	FS-03	52	32

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FS	5	111

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FS	21	111
2017	FS-02	35	43
2017	FS-03	13	51
2014	FS	13	66

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	FS-03	0	51
2014	FS-02	0	24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	FS-03	51
2014	FS	66
2014	FS-02	24
2014	FS-03	30

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FS	4	111
2014	FS-03	0	30

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FS	12	111
2017	FS-03	15	51
2014	FS	19	66
2014	FS-03	18	30

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FS	14	111
2017	FS-02	22	43
2017	FS-03	9	51
2014	FS	11	66

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FS	7	111
2014	FS-02	0	24
2014	FS-03	0	30

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FS	27	111
2017	FS-02	30	43
2017	FS-03	27	51
2014	FS	25	66
2014	FS-02	28	24
2014	FS-03	31	30

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FS	14	111
2017	FS-03	19	51
2014	FS	17	66

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FS	51	111
2017	FS-02	55	43
2017	FS-03	53	51
2014	FS	48	66
2014	FS-02	44	24
2014	FS-03	61	30

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FS	66	111
2017	FS-02	69	43
2017	FS-03	68	51
2014	FS	61	66
2014	FS-02	52	24
2014	FS-03	68	30

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FS	13	111
2017	FS-02	11	43
2017	FS-03	12	51
2014	FS	18	66
2014	FS-02	24	24

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FS	98	2	114
2017	FS-02	96	4	45
2017	FS-03	100	0	52

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	10	19	17	6	6	38	6	51	20	1090
2017	FS-01	8	10	9	4	5	56	8	52	25	66
2017	FS-02	9	17	16	7	4	40	7	49	22	413
2017	FS-03	10	21	17	5	7	35	4	52	20	461
2017	FS-04	10	19	23	4	4	32	8	49	13	129
2014	FS	10	17	19	4	3	40	7	52	13	935
2014	FS-01	3	20	28	7	3	31	7	38	17	28
2014	FS-02	7	13	16	4	2	48	8	47	15	358
2014	FS-03	11	18	19	5	3	38	6	52	14	382
2014	FS-04	13	26	22	1	2	30	4	60	5	140

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	21	35	17	6	5	15	1	66	13	1089
2017	FS-01	19	24	10	4	5	32	6	69	14	66
2017	FS-02	18	34	16	9	6	16	1	64	17	413
2017	FS-03	22	36	18	5	4	13	1	68	11	460
2017	FS-04	24	41	21	5	3	5	1	69	9	128
2014	FS	21	33	18	5	3	19	2	68	10	934
2014	FS-01	20	42	14	11	0	14	0	72	12	28
2014	FS-02	18	34	14	5	2	24	3	71	9	357
2014	FS-03	21	33	19	5	3	17	1	66	11	382
2014	FS-04	27	33	20	4	2	14	1	69	7	140
2011	FS	33	39	15	3	2	7	0	78	6	1069
2011	FS-01	37	33	16	3	3	8	0	77	6	72
2011	FS-02	31	38	15	4	1	10	0	77	6	399
2011	FS-03	34	41	15	2	3	6	0	80	5	416
2011	FS-04	33	44	15	2	2	4	0	81	4	162

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	12	24	24	18	21	0	1	36	40	1092
2017	FS-01	5	15	23	24	32	0	2	20	57	66
2017	FS-02	11	22	23	20	23	0	0	33	43	414
2017	FS-03	12	23	28	16	19	0	1	36	36	461
2017	FS-04	13	36	18	14	16	1	1	51	31	129

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	7	19	29	26	20	0	25	46	1089
2017	FS-01	6	20	25	26	23	0	26	49	66
2017	FS-02	7	18	32	26	17	0	25	43	413
2017	FS-03	6	20	28	24	21	0	26	45	459
2017	FS-04	4	17	23	31	24	1	22	55	129

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	8	26	29	21	14	0	0	35	36	1090
2017	FS-01	14	23	29	20	14	0	0	37	34	66
2017	FS-02	9	28	29	19	13	0	0	38	32	413
2017	FS-03	8	25	30	22	14	0	1	33	37	460
2017	FS-04	2	27	28	24	18	1	0	30	42	129

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	8	21	27	23	20	1	1	29	43	1087
2017	FS-01	10	12	21	25	29	0	3	23	55	66
2017	FS-02	8	24	28	22	17	1	0	32	40	413
2017	FS-03	8	20	30	20	20	1	1	29	41	458
2017	FS-04	6	21	18	32	22	1	1	27	55	128

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	15	30	24	17	12	1	1	46	29	1090
2017	FS-01	16	22	26	23	9	0	5	40	33	66
2017	FS-02	20	30	22	15	11	1	1	51	27	413
2017	FS-03	13	31	25	16	13	0	1	45	30	460
2017	FS-04	8	27	31	19	12	1	1	36	32	129

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	9	29	28	19	15	0	38	34	1087
2017	FS-01	15	20	29	15	21	0	35	37	66
2017	FS-02	11	28	26	21	14	0	39	34	412
2017	FS-03	7	31	28	19	15	0	38	34	458
2017	FS-04	5	27	33	20	14	1	32	34	129

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	17	33	28	14	6	0	51	20	1089
2017	FS-01	17	32	25	15	9	2	50	25	66
2017	FS-02	19	32	27	15	6	1	52	21	413
2017	FS-03	17	33	30	14	6	0	50	20	459
2017	FS-04	14	41	28	9	7	1	56	16	129

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	14	33	28	16	8	0	0	47	24	1086
2017	FS-01	17	39	19	10	14	0	1	56	25	66
2017	FS-02	17	36	26	14	6	0	0	53	21	411
2017	FS-03	11	32	31	17	8	0	0	43	25	459
2017	FS-04	12	32	29	19	8	1	0	44	27	129

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	19	35	24	13	8	1	1	54	21	1089
2017	FS-01	11	33	27	18	11	0	0	44	29	66
2017	FS-02	23	35	21	11	8	0	0	59	20	412
2017	FS-03	18	34	26	13	7	1	1	53	21	460
2017	FS-04	17	36	29	13	5	1	0	53	18	129

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	16	27	30	17	10	0	0	43	27	1088
2017	FS-01	18	24	31	12	14	0	2	43	26	66
2017	FS-02	19	29	27	15	8	0	0	49	23	412
2017	FS-03	12	26	31	20	11	0	0	38	31	459
2017	FS-04	14	24	35	13	13	1	0	38	27	129

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	41	28	18	8	4	0	70	12	1088
2017	FS-01	29	17	32	12	9	0	46	21	66
2017	FS-02	40	29	17	10	4	1	69	14	411
2017	FS-03	44	27	17	7	3	0	72	10	461
2017	FS-04	43	32	16	6	3	0	75	9	128

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	68	14	8	4	4	1	2	84	8	1087
2017	FS-01	71	12	6	5	5	1	0	85	10	66
2017	FS-02	67	14	8	4	4	0	2	83	9	409
2017	FS-03	67	15	7	5	4	0	2	84	9	461
2017	FS-04	77	13	4	2	1	1	2	93	3	129

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	53	30	10	4	3	0	1	84	7	1087
2017	FS-01	53	25	10	6	5	1	0	79	11	65
2017	FS-02	53	29	10	4	2	0	1	84	6	412
2017	FS-03	52	32	8	4	4	0	1	85	8	459
2017	FS-04	58	28	10	2	1	0	1	86	3	129

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	52	23	11	6	6	1	1	76	12	1085
2017	FS-01	53	18	14	8	8	0	0	71	16	66
2017	FS-02	49	22	14	6	7	1	1	73	13	409
2017	FS-03	54	24	9	6	6	1	1	78	12	459
2017	FS-04	58	25	7	4	4	0	1	84	9	129

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	51	23	8	4	1	1	13	85	5	1086
2017	FS-01	54	15	4	3	0	0	24	90	4	66
2017	FS-02	53	18	9	2	0	1	17	86	3	409
2017	FS-03	48	26	9	4	2	1	10	83	7	460
2017	FS-04	49	31	8	5	1	0	6	86	6	129

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	60	26	8	2	1	1	2	88	3	1082
2017	FS-01	61	18	9	5	2	1	3	84	7	66
2017	FS-02	63	25	7	2	0	0	2	91	2	409
2017	FS-03	60	28	7	3	1	0	1	89	4	458
2017	FS-04	51	26	16	4	1	1	2	79	5	127

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	77	10	4	3	3	0	3	90	7	1090
2017	FS-01	51	12	5	8	19	0	4	66	29	66
2017	FS-02	77	8	5	2	4	0	3	88	7	412
2017	FS-03	81	11	2	2	1	0	3	94	3	461
2017	FS-04	80	8	2	2	0	1	6	96	3	129

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	55	27	12	2	1	0	2	84	4	1085
2017	FS-01	48	34	8	5	3	1	0	83	8	66
2017	FS-02	56	27	12	2	1	0	2	84	4	410
2017	FS-03	55	27	14	2	1	0	1	83	3	458
2017	FS-04	59	23	10	3	2	0	2	84	6	129

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	3	21	45	21	9	1	24	30	1091
2017	FS-01	0	17	39	30	14	0	17	44	66
2017	FS-02	2	22	45	22	8	1	25	30	414
2017	FS-03	5	21	44	20	10	0	26	30	461
2017	FS-04	4	17	55	14	10	0	21	24	128

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	11	26	40	18	6	24	36	1086
2017	FS-01	14	28	35	20	3	23	42	65
2017	FS-02	9	28	41	16	5	22	37	412
2017	FS-03	11	23	41	18	8	25	34	458
2017	FS-04	12	27	34	20	8	28	38	129

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	11	38	22	17	10	3	50	27	1090
2017	FS-01	6	25	15	26	25	4	33	52	66
2017	FS-02	10	39	22	15	12	2	51	27	412
2017	FS-03	12	39	22	17	7	3	52	25	461
2017	FS-04	12	41	26	16	5	1	53	21	129

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	8	31	20	24	16	2	39	40	1089
2017	FS-01	2	33	14	32	17	3	36	50	66
2017	FS-02	6	31	21	21	19	3	37	41	412
2017	FS-03	9	32	19	25	14	1	42	39	460
2017	FS-04	13	28	28	22	8	1	42	30	129

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FS	12	88	1090
2017	FS-01	18	82	66
2017	FS-02	14	86	413
2017	FS-03	11	89	461
2017	FS-04	9	91	129
2014	FS	12	88	934
2014	FS-02	14	86	358
2014	FS-03	9	91	381
2014	FS-04	11	89	140

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FS	64	36	134
2017	FS-01	75	25	12
2017	FS-02	66	34	59
2017	FS-03	62	38	51
2017	FS-04	57	43	12
2014	FS	75	25	110
2014	FS-02	81	19	51
2014	FS-03	75	25	36
2014	FS-04	53	47	15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	34	46	4	7	7	2	82	14	87
2017	FS-02	34	53	5	6	2	0	87	8	38
2017	FS-03	30	41	6	12	9	3	72	22	33
2014	FS	51	31	6	8	2	1	83	11	82
2014	FS-02	57	29	5	5	5	0	86	9	41
2014	FS-03	52	29	0	19	0	0	81	19	27

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	13	24	26	15	19	3	1	13	87	1092
2017	FS-01	4	24	23	24	21	4	0	4	96	66
2017	FS-02	11	23	27	12	23	3	1	12	88	414
2017	FS-03	14	24	27	17	15	3	1	14	86	461
2017	FS-04	18	26	26	13	12	3	1	19	81	129

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FS	18	904
2017	FS-01	22	60
2017	FS-02	22	351
2017	FS-03	17	376
2017	FS-04	6	99

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FS	35	904
2017	FS-01	48	60
2017	FS-02	36	351
2017	FS-03	36	376
2017	FS-04	24	99

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FS	13	904
2017	FS-01	30	60
2017	FS-02	17	351
2017	FS-03	9	376
2017	FS-04	4	99

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FS	66	904
2017	FS-01	49	60
2017	FS-02	59	351
2017	FS-03	73	376
2017	FS-04	79	99

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FS	11	904
2017	FS-01	3	60
2017	FS-02	15	351
2017	FS-03	10	376
2017	FS-04	4	99

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FS	39	904
2017	FS-01	52	60
2017	FS-02	41	351
2017	FS-03	38	376
2017	FS-04	31	99

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FS	3	37	23	14	5	18	893
2017	FS-01	0	28	33	14	5	19	59
2017	FS-02	3	38	22	15	7	16	346
2017	FS-03	4	36	22	13	4	20	372
2017	FS-04	4	39	23	18	7	9	100

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	3	11	19	21	37	2	8	15	65	906
2017	FS-01	4	6	12	18	42	5	13	12	73	60
2017	FS-02	3	10	20	21	39	2	5	14	65	351
2017	FS-03	2	10	19	22	37	2	8	14	65	377
2017	FS-04	3	14	20	22	27	3	11	20	57	100

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FS	1	5	11	17	57	2	7	7	81	903
2017	FS-01	2	7	6	12	70	0	3	9	85	60
2017	FS-02	1	4	10	19	57	2	6	6	83	350
2017	FS-03	1	5	11	14	59	2	8	7	81	376
2017	FS-04	2	9	14	22	43	4	6	12	72	100

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - FS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me