2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - FR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	21	54	5	14	6	75	20	144
2017	FR-01	23	58	3	9	6	81	16	64
2017	FR-02	28	38	12	15	7	66	22	35
2017	FR-03	9	58	0	29	4	67	33	28
2014	FR	24	50	6	10	10	74	20	159
2014	FR-01	24	46	7	15	7	70	22	67
2014	FR-02	24	56	7	2	10	81	12	43
2014	FR-03	26	46	4	8	16	72	24	26
2014	FR-04	31	38	0	15	15	69	31	13
2011	FR	22	55	8	11	5	77	15	191
2011	FR-01	22	52	5	15	5	74	20	75
2011	FR-02	25	51	9	8	7	76	15	54
2011	FR-03	22	61	7	7	3	84	10	34
2011	FR-04	10	55	14	20	0	65	20	11
2011	FR-06	19	71	10	0	0	90	0	11
2008	FR	23	55	6	7	8	79	15	101
2008	FR-01	15	56	12	12	5	71	17	46
2008	FR-02	28	60	0	5	7	88	12	31
2008	FR-03	19	63	9	0	9	81	9	13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	54	27	9	6	2	1	1	82	9	144
2017	FR-01	56	30	6	3	3	2	0	87	6	64
2017	FR-02	50	25	18	7	0	0	0	75	7	35
2017	FR-03	32	32	11	17	4	0	4	66	22	28
2014	FR	59	30	5	3	1	1	1	91	4	159
2014	FR-01	60	24	7	3	1	3	1	88	5	67
2014	FR-02	62	35	2	1	0	0	0	97	1	43
2014	FR-03	54	32	8	4	0	0	2	88	4	26
2014	FR-04	62	31	0	8	0	0	0	92	8	13
2011	FR	58	29	7	3	1	0	1	89	5	191
2011	FR-01	57	33	4	4	1	0	1	90	5	75
2011	FR-02	58	22	12	4	0	0	4	83	4	54
2011	FR-03	69	24	7	0	0	0	0	93	0	34
2011	FR-04	59	30	0	0	10	0	0	90	10	11
2011	FR-06	43	48	10	0	0	0	0	90	0	11
2008	FR	62	27	5	4	2	0	0	90	6	101
2008	FR-01	69	23	3	0	5	0	0	92	5	46
2008	FR-02	52	29	10	8	0	0	1	82	8	31
2008	FR-03	53	37	0	9	0	0	0	91	9	13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	67	19	6	3	1	0	2	89	4	144
2017	FR-01	65	25	5	0	3	0	2	92	3	64
2017	FR-02	68	13	15	4	0	0	0	81	4	35
2017	FR-03	58	19	4	10	0	2	8	85	11	28
2014	FR	65	25	4	3	2	0	2	92	5	159
2014	FR-01	67	24	3	1	1	0	3	94	3	67
2014	FR-02	64	32	2	2	0	0	0	95	2	43
2014	FR-03	54	24	8	4	8	0	2	80	12	26
2014	FR-04	85	8	8	0	0	0	0	92	0	13
2011	FR	69	19	7	2	1	0	2	90	3	191
2011	FR-01	65	22	7	1	1	0	3	90	3	75
2011	FR-02	71	18	6	1	0	0	4	93	1	54
2011	FR-03	76	14	3	7	0	0	0	90	7	34
2011	FR-04	80	10	10	0	0	0	0	90	0	11
2011	FR-06	62	19	19	0	0	0	0	81	0	11
2008	FR	64	26	5	2	2	0	1	91	5	101
2008	FR-01	71	21	3	2	2	0	0	92	5	46
2008	FR-02	53	31	10	1	3	0	1	85	4	31
2008	FR-03	60	28	0	9	0	0	2	90	10	13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	30	35	8	11	14	1	66	26	143
2017	FR-01	27	36	10	13	14	0	63	27	63
2017	FR-02	28	35	6	15	16	0	63	31	35
2017	FR-03	33	38	10	4	11	4	74	16	28
2014	FR	27	32	5	17	19	0	59	36	159
2014	FR-01	12	33	4	24	27	0	45	51	67
2014	FR-02	27	41	11	10	12	0	67	22	43
2014	FR-03	48	16	0	20	16	0	64	36	26
2014	FR-04	54	15	8	8	15	0	69	23	13
2011	FR	21	29	9	17	24	1	50	40	191
2011	FR-01	14	30	7	23	26	0	43	50	74
2011	FR-02	24	25	12	16	21	2	50	38	54
2011	FR-03	36	21	10	10	23	0	57	33	34
2011	FR-04	9	18	17	18	37	0	28	55	12
2011	FR-06	19	62	10	0	10	0	81	10	11

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	26	34	8	18	13	1	60	31	144
2017	FR-01	29	35	8	14	13	2	65	27	64
2017	FR-02	19	41	12	15	13	0	60	28	35
2017	FR-03	19	28	2	36	15	0	47	51	28
2014	FR	19	44	10	11	16	0	63	27	159
2014	FR-01	25	33	10	9	22	0	58	31	67
2014	FR-02	11	64	7	11	7	0	75	18	43
2014	FR-03	12	44	12	12	20	0	56	32	26
2014	FR-04	31	38	8	8	15	0	69	23	13
2011	FR	32	45	10	11	2	0	76	14	190
2011	FR-01	24	54	8	10	4	0	78	14	75
2011	FR-02	29	44	12	12	3	0	73	15	54
2011	FR-03	37	28	16	20	0	0	64	20	34
2011	FR-04	35	55	0	10	0	0	90	10	11
2011	FR-06	76	24	0	0	0	0	100	0	11
2008	FR	22	50	8	11	9	0	72	20	101
2008	FR-01	17	47	7	14	15	0	64	29	46
2008	FR-02	31	49	8	3	9	0	80	12	31
2008	FR-03	9	53	9	28	0	0	63	28	13

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	77	20	3	0	1	0	97	1	142
2017	FR-01	81	14	3	0	2	0	95	2	63
2017	FR-02	71	26	3	0	0	0	97	0	34
2017	FR-03	73	23	2	0	0	2	98	0	28
2014	FR	67	28	3	1	1	0	96	1	159
2014	FR-01	64	34	0	1	0	0	99	1	67
2014	FR-02	75	20	5	0	0	0	95	0	43
2014	FR-03	58	32	8	0	0	2	92	0	26
2014	FR-04	77	15	0	0	8	0	92	8	13
2011	FR	65	26	6	2	1	0	91	3	191
2011	FR-01	69	22	5	4	0	0	90	4	75
2011	FR-02	63	30	5	2	0	0	93	2	54
2011	FR-03	62	26	13	0	0	0	87	0	34
2011	FR-04	41	49	0	0	10	0	90	10	11
2011	FR-06	90	10	0	0	0	0	100	0	11
2008	FR	66	27	5	2	0	0	93	2	101
2008	FR-01	64	28	7	1	0	0	92	1	46
2008	FR-02	67	24	3	5	0	0	91	5	31
2008	FR-03	67	33	0	0	0	0	100	0	13

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	73	24	1	1	1	97	1	142
2017	FR-01	78	18	2	0	2	97	2	63
2017	FR-02	65	32	3	0	0	97	0	34
2017	FR-03	74	26	0	0	0	100	0	28
2014	FR	70	27	1	1	1	97	2	159
2014	FR-01	63	34	0	3	0	97	3	67
2014	FR-02	75	25	0	0	0	100	0	43
2014	FR-03	76	16	8	0	0	92	0	26
2014	FR-04	77	15	0	0	8	92	8	13
2011	FR	66	30	2	1	1	96	2	190
2011	FR-01	60	34	1	3	1	95	4	75
2011	FR-02	71	25	4	0	0	96	0	54
2011	FR-03	64	32	3	0	0	97	0	34
2011	FR-04	59	41	0	0	0	100	0	11
2011	FR-06	95	5	0	0	0	100	0	11
2008	FR	58	38	2	1	1	96	2	101
2008	FR-01	55	40	0	2	2	95	5	46
2008	FR-02	52	41	7	0	0	93	0	31
2008	FR-03	79	21	0	0	0	100	0	13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	37	37	8	11	8	74	19	142
2017	FR-01	41	34	6	14	5	74	19	63
2017	FR-02	35	35	12	6	12	70	18	34
2017	FR-03	26	41	10	15	8	67	23	28
2014	FR	35	43	7	9	7	77	16	158
2014	FR-01	25	39	10	16	9	64	25	67
2014	FR-02	46	41	3	7	2	87	10	43
2014	FR-03	41	46	4	0	8	87	8	25
2014	FR-04	38	46	0	0	15	85	15	13

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	38	32	13	8	9	0	0	70	17	142
2017	FR-01	34	38	8	10	11	0	0	71	21	63
2017	FR-02	37	26	23	9	6	0	0	62	15	34
2017	FR-03	43	23	15	10	8	0	2	67	18	28
2014	FR	34	33	19	7	5	1	1	68	12	159
2014	FR-01	24	33	22	12	6	1	1	58	18	67
2014	FR-02	41	36	18	2	2	0	0	77	5	43
2014	FR-03	44	28	12	8	8	0	0	72	16	26
2014	FR-04	54	23	15	0	8	0	0	77	8	13
2011	FR	37	35	15	6	6	1	0	73	12	191
2011	FR-01	37	33	12	10	5	3	0	72	15	75
2011	FR-02	41	32	18	3	6	0	0	73	9	54
2011	FR-03	38	37	14	7	3	0	0	76	10	34
2011	FR-04	41	35	14	0	10	0	0	75	10	11
2011	FR-06	24	48	19	10	0	0	0	71	10	11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	45	27	6	9	12	1	0	73	21	142
2017	FR-01	50	22	6	6	13	2	0	74	19	63
2017	FR-02	35	30	6	15	13	0	0	65	29	34
2017	FR-03	51	28	0	15	4	0	2	81	19	28
2014	FR	42	23	6	8	19	0	2	66	28	159
2014	FR-01	45	24	3	6	21	0	1	70	27	67
2014	FR-02	40	23	10	10	18	0	0	63	28	43
2014	FR-03	42	22	0	8	28	0	0	64	36	26
2014	FR-04	46	8	15	15	8	0	8	58	25	13
2011	FR	46	21	6	9	18	0	1	67	27	191
2011	FR-01	47	16	4	11	22	0	1	63	33	75
2011	FR-02	45	20	7	9	19	0	0	65	28	54
2011	FR-03	41	32	9	7	10	0	1	74	17	34
2011	FR-04	61	10	4	0	25	0	0	71	25	11
2011	FR-06	38	43	10	0	10	0	0	81	10	11
2008	FR	55	20	3	11	10	0	1	76	21	101
2008	FR-01	54	24	1	8	14	0	0	78	21	46
2008	FR-02	59	17	8	10	4	0	1	77	15	31
2008	FR-03	65	19	2	0	9	0	5	88	10	13

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	44	40	7	5	5	83	10	144
2017	FR-01	46	38	6	8	2	84	9	64
2017	FR-02	37	40	12	3	9	76	12	35
2017	FR-03	36	47	6	4	8	83	11	28
2014	FR	39	43	6	7	4	82	11	159
2014	FR-01	39	40	6	9	6	79	15	67
2014	FR-02	36	53	5	3	2	89	6	43
2014	FR-03	42	30	12	12	4	72	16	26
2014	FR-04	62	23	8	0	8	85	8	13
2011	FR	47	35	10	5	3	82	8	190
2011	FR-01	47	32	10	10	3	78	12	74
2011	FR-02	44	40	11	1	4	84	5	54
2011	FR-03	47	38	10	5	0	86	5	34
2011	FR-04	51	30	9	0	10	81	10	11
2011	FR-06	62	38	0	0	0	100	0	11
2008	FR	49	34	8	6	4	83	10	99
2008	FR-01	43	34	14	5	3	78	8	45
2008	FR-02	52	36	3	5	3	88	9	31
2008	FR-03	67	23	0	9	0	91	9	13

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	26	36	16	10	12	0	62	22	144
2017	FR-01	21	38	19	8	14	0	59	22	64
2017	FR-02	27	34	12	12	16	0	60	28	35
2017	FR-03	30	39	15	10	4	2	71	14	28
2014	FR	26	33	18	13	11	0	59	23	158
2014	FR-01	19	36	21	12	12	0	55	24	67
2014	FR-02	23	36	15	16	10	0	59	26	42
2014	FR-03	38	20	20	8	14	0	58	22	26
2014	FR-04	38	23	15	15	8	0	62	23	13
2011	FR	22	39	17	14	8	0	61	22	190
2011	FR-01	15	51	16	12	5	0	66	18	75
2011	FR-02	24	25	20	15	15	0	50	30	53
2011	FR-03	24	34	21	20	1	0	58	21	34
2011	FR-04	30	30	4	14	20	0	61	35	11
2011	FR-06	57	33	0	10	0	0	90	10	11

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	36	38	7	12	7	74	19	144
2017	FR-01	34	36	11	13	6	70	19	64
2017	FR-02	37	37	6	18	3	73	21	35
2017	FR-03	49	34	2	4	11	83	15	28

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	40	34	10	10	6	0	74	16	144
2017	FR-01	39	31	14	11	5	0	70	16	64
2017	FR-02	31	40	12	12	6	0	70	18	35
2017	FR-03	43	42	4	4	8	0	85	11	28
2014	FR	35	37	18	3	5	1	73	9	159
2014	FR-01	24	39	25	4	6	1	64	11	67
2014	FR-02	42	40	12	6	0	0	82	6	43
2014	FR-03	44	40	4	0	12	0	84	12	26
2014	FR-04	62	8	23	0	8	0	69	8	13
2011	FR	36	42	12	6	3	1	79	9	191
2011	FR-01	29	44	16	5	5	0	73	11	75
2011	FR-02	35	43	9	11	2	0	78	13	54
2011	FR-03	47	33	16	0	0	3	83	0	34
2011	FR-04	51	35	4	0	10	0	86	10	11
2011	FR-06	57	43	0	0	0	0	100	0	11
2008	FR	51	32	9	2	4	1	85	6	100
2008	FR-01	49	34	14	0	3	0	83	3	45
2008	FR-02	45	42	9	3	1	0	87	4	31
2008	FR-03	79	21	0	0	0	0	100	0	13

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	28	38	11	13	10	65	23	143
2017	FR-01	30	27	16	13	14	57	27	63
2017	FR-02	24	46	3	18	10	69	28	35
2017	FR-03	24	53	11	8	4	77	11	28

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	69	22	4	2	3	91	5	143
2017	FR-01	73	17	5	3	2	91	5	64
2017	FR-02	66	22	6	3	3	88	6	35
2017	FR-03	61	35	0	0	4	96	4	27
2014	FR	75	17	4	3	2	92	4	159
2014	FR-01	70	18	3	6	3	88	9	67
2014	FR-02	82	13	5	0	0	95	0	43
2014	FR-03	72	16	8	0	4	88	4	26
2014	FR-04	77	23	0	0	0	100	0	13
2011	FR	70	22	4	1	2	93	3	191
2011	FR-01	62	27	4	1	5	89	7	75
2011	FR-02	74	19	5	2	0	93	2	54
2011	FR-03	73	21	7	0	0	93	0	34
2011	FR-04	75	25	0	0	0	100	0	11
2011	FR-06	100	0	0	0	0	100	0	11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	32	32	14	12	10	64	23	142
2017	FR-01	21	31	17	17	13	53	30	64
2017	FR-02	41	25	9	18	7	66	25	35
2017	FR-03	33	43	16	0	8	75	8	26
2014	FR	23	36	14	13	13	60	26	159
2014	FR-01	9	36	19	15	21	45	36	67
2014	FR-02	32	36	15	12	6	67	18	43
2014	FR-03	30	48	6	8	8	78	16	26
2014	FR-04	46	15	15	15	8	62	23	13
2011	FR	28	40	16	10	6	67	17	191
2011	FR-01	16	42	16	16	10	58	26	75
2011	FR-02	37	32	16	10	5	69	15	54
2011	FR-03	32	48	20	0	0	80	0	34
2011	FR-04	45	20	14	10	10	65	20	11
2011	FR-06	48	52	0	0	0	100	0	11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	39	28	12	12	9	0	67	21	143
2017	FR-01	29	25	22	13	11	0	54	24	64
2017	FR-02	43	32	6	9	10	0	75	19	35
2017	FR-03	39	45	2	8	4	2	86	12	27
2014	FR	28	37	14	11	11	0	65	21	159
2014	FR-01	16	37	13	16	16	0	54	33	67
2014	FR-02	35	37	17	2	8	0	72	11	43
2014	FR-03	30	48	6	12	4	0	78	16	26
2014	FR-04	46	15	15	15	8	0	62	23	13

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	37	33	7	11	11	1	0	70	23	143
2017	FR-01	35	28	8	17	11	0	0	64	28	64
2017	FR-02	37	30	9	9	13	3	0	68	23	35
2017	FR-03	35	50	6	4	4	0	0	86	8	27
2014	FR	28	38	14	11	9	0	0	66	20	158
2014	FR-01	23	36	17	11	14	0	0	59	24	66
2014	FR-02	34	41	10	12	3	0	0	75	16	43
2014	FR-03	22	42	16	8	12	0	0	64	20	26
2014	FR-04	46	15	15	15	8	0	0	62	23	13
2011	FR	36	42	11	8	3	0	1	78	11	191
2011	FR-01	32	50	8	7	1	0	1	83	8	74
2011	FR-02	46	28	13	8	5	0	0	74	13	54
2011	FR-03	36	42	16	7	0	0	0	77	7	34
2011	FR-04	28	45	0	18	9	0	0	72	28	12
2011	FR-06	29	62	0	10	0	0	0	90	10	11

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	61	29	4	5	1	90	7	141
2017	FR-01	62	27	5	6	0	89	6	63
2017	FR-02	52	40	3	3	3	91	6	35
2017	FR-03	67	25	4	4	0	92	4	26
2014	FR	58	32	9	1	1	90	1	159
2014	FR-01	54	36	9	1	0	90	1	67
2014	FR-02	58	34	8	0	0	92	0	43
2014	FR-03	58	26	16	0	0	84	0	26
2014	FR-04	69	23	0	0	8	92	8	13
2011	FR	58	29	7	5	1	88	5	191
2011	FR-01	59	27	4	8	1	86	10	75
2011	FR-02	54	35	7	4	0	89	4	54
2011	FR-03	55	34	10	1	0	89	1	34
2011	FR-04	51	35	14	0	0	86	0	11
2011	FR-06	90	10	0	0	0	100	0	11
2008	FR	63	30	2	2	1	94	4	100
2008	FR-01	55	42	2	0	1	97	1	45
2008	FR-02	77	17	1	1	3	95	4	31
2008	FR-03	70	21	0	9	0	91	9	13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	45	37	12	4	1	1	82	6	144
2017	FR-01	58	28	11	0	0	2	89	0	64
2017	FR-02	27	46	16	9	3	0	72	12	35
2017	FR-03	32	42	15	8	4	0	74	11	28
2014	FR	36	37	19	3	4	1	74	7	159
2014	FR-01	45	36	18	0	0	1	82	0	67
2014	FR-02	30	36	20	7	6	0	66	13	43
2014	FR-03	32	42	12	8	4	2	75	12	26
2014	FR-04	38	38	8	0	15	0	77	15	13
2011	FR	31	34	25	6	2	2	66	8	191
2011	FR-01	39	37	16	3	0	4	80	3	75
2011	FR-02	28	39	22	8	3	0	67	11	54
2011	FR-03	21	44	29	5	1	0	64	6	34
2011	FR-04	30	10	39	10	10	0	41	20	11
2011	FR-06	19	5	57	19	0	0	24	19	11
2008	FR	29	42	22	6	1	0	71	7	101
2008	FR-01	31	52	12	5	0	0	83	5	46
2008	FR-02	29	43	25	3	0	0	71	3	31
2008	FR-03	16	19	56	9	0	0	35	9	13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	13	26	29	15	15	0	4	31	40	143
2017	FR-01	13	26	26	13	18	0	5	32	40	63
2017	FR-02	15	28	32	10	9	0	6	20	45	35
2017	FR-03	17	24	28	15	15	0	0	30	42	28
2014	FR	11	28	37	15	6	1	3	22	40	159
2014	FR-01	10	34	31	12	7	0	4	20	47	67
2014	FR-02	10	28	37	20	2	0	2	23	38	43
2014	FR-03	24	20	28	22	4	0	2	26	45	26
2014	FR-04	0	8	77	0	15	0	0	15	8	13
2011	FR	8	26	32	23	8	0	3	32	35	190
2011	FR-01	6	25	31	19	12	0	8	33	33	74
2011	FR-02	16	23	32	21	8	0	0	29	39	54
2011	FR-03	3	34	39	21	3	0	0	24	37	34
2011	FR-04	10	25	45	20	0	0	0	20	35	11
2011	FR-06	0	24	10	67	0	0	0	67	24	11
2008	FR	9	26	38	20	4	1	2	25	36	100
2008	FR-01	10	23	33	20	9	2	2	30	35	46
2008	FR-02	7	30	43	21	0	0	0	21	37	31
2008	FR-03	10	21	36	33	0	0	0	33	31	12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	13	17	29	20	18	1	2	40	31	143
2017	FR-01	13	19	28	18	16	2	5	36	34	64
2017	FR-02	15	21	24	22	19	0	0	41	35	35
2017	FR-03	10	17	35	21	16	0	0	37	28	27
2014	FR	16	27	33	14	6	1	3	21	45	158
2014	FR-01	22	24	27	15	6	1	4	22	49	67
2014	FR-02	7	30	46	14	2	0	0	17	37	43
2014	FR-03	24	32	20	14	4	0	6	19	60	26
2014	FR-04	8	23	46	15	8	0	0	23	31	13
2011	FR	9	20	26	19	20	2	4	42	31	190
2011	FR-01	7	17	26	24	19	3	6	47	26	74
2011	FR-02	15	18	29	11	27	0	0	38	33	54
2011	FR-03	3	35	21	28	10	0	3	39	40	34
2011	FR-04	25	30	14	10	10	0	10	23	61	11
2011	FR-06	5	19	19	19	29	0	10	53	26	11
2008	FR	14	18	32	23	10	0	2	34	33	98
2008	FR-01	13	14	32	27	12	0	2	40	28	45
2008	FR-02	9	19	36	29	7	0	0	36	28	30
2008	FR-03	10	31	31	18	10	0	0	28	41	12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	24	22	19	22	9	1	4	32	48	143
2017	FR-01	24	20	11	24	11	2	8	39	49	64
2017	FR-02	30	18	22	25	3	0	3	29	49	35
2017	FR-03	20	25	32	16	8	0	0	24	45	27
2014	FR	27	29	21	12	4	3	4	17	60	159
2014	FR-01	27	27	18	15	3	3	7	20	60	67
2014	FR-02	17	42	19	12	4	2	2	17	62	43
2014	FR-03	36	24	24	10	4	0	2	14	61	26
2014	FR-04	23	23	38	8	8	0	0	15	46	13
2011	FR	25	19	31	15	7	1	3	23	45	190
2011	FR-01	22	18	37	10	5	1	7	16	44	74
2011	FR-02	26	18	31	15	10	0	0	25	44	54
2011	FR-03	16	18	23	36	7	0	0	43	34	34
2011	FR-04	41	10	35	4	10	0	0	14	51	11
2011	FR-06	33	48	10	10	0	0	0	10	81	11
2008	FR	17	22	38	11	7	2	3	19	41	98
2008	FR-01	17	19	46	5	7	2	2	13	38	45
2008	FR-02	11	26	34	14	11	0	4	26	38	30
2008	FR-03	21	21	13	33	3	10	0	40	46	12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	5	8	20	30	27	2	8	63	15	142
2017	FR-01	2	6	12	29	32	3	16	75	10	63
2017	FR-02	10	12	31	30	15	0	3	46	23	35
2017	FR-03	8	12	19	35	24	0	2	60	20	27
2014	FR	3	11	29	37	12	1	6	53	15	158
2014	FR-01	3	6	26	36	18	2	9	61	10	66
2014	FR-02	1	12	40	37	5	0	5	44	14	43
2014	FR-03	4	20	20	46	4	0	6	53	26	26
2014	FR-04	0	8	31	46	15	0	0	62	8	13
2011	FR	4	9	30	33	18	0	4	54	15	190
2011	FR-01	3	10	22	39	17	0	8	62	14	74
2011	FR-02	8	9	38	19	24	0	2	44	17	54
2011	FR-03	3	3	30	49	14	0	0	63	7	34
2011	FR-04	10	4	45	20	10	0	10	34	16	11
2011	FR-06	0	14	29	29	29	0	0	57	14	11
2008	FR	4	9	30	36	16	0	6	55	14	98
2008	FR-01	0	2	30	35	24	0	10	65	3	45
2008	FR-02	4	15	29	37	11	0	4	50	21	30
2008	FR-03	10	10	31	44	5	0	0	49	21	12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	17	17	19	23	15	2	6	41	38	143
2017	FR-01	13	11	22	21	16	3	14	45	29	64
2017	FR-02	28	22	12	27	12	0	0	38	50	35
2017	FR-03	18	24	13	25	20	0	0	45	42	27
2014	FR	23	21	29	15	9	1	3	25	45	159
2014	FR-01	24	16	27	16	13	0	3	31	42	67
2014	FR-02	18	27	29	19	5	0	2	25	46	43
2014	FR-03	32	24	28	10	0	0	6	10	60	26
2014	FR-04	15	15	46	8	15	0	0	23	31	13
2011	FR	19	21	28	20	11	0	2	31	40	190
2011	FR-01	16	14	32	25	10	0	3	36	31	74
2011	FR-02	23	22	32	9	14	0	0	23	45	54
2011	FR-03	16	24	22	23	11	0	3	35	42	34
2011	FR-04	30	14	25	20	10	0	0	30	45	11
2011	FR-06	14	57	10	19	0	0	0	19	71	11
2008	FR	12	19	33	25	9	1	2	35	31	101
2008	FR-01	5	14	35	27	12	2	5	42	21	46
2008	FR-02	9	17	42	28	3	0	1	32	26	31
2008	FR-03	37	21	14	19	9	0	0	28	58	13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	9	14	24	24	23	4	3	50	24	143
2017	FR-01	8	19	19	24	19	5	6	49	30	64
2017	FR-02	19	9	24	21	25	3	0	47	29	35
2017	FR-03	4	12	31	31	20	2	0	52	16	27
2014	FR	12	11	29	27	15	1	5	45	24	159
2014	FR-01	10	13	30	22	19	0	4	44	25	67
2014	FR-02	11	6	32	30	15	0	7	48	18	43
2014	FR-03	12	8	32	38	4	0	6	44	21	26
2014	FR-04	15	8	31	23	15	0	8	42	25	13
2011	FR	5	10	30	26	24	2	4	53	16	190
2011	FR-01	1	9	33	20	27	3	7	52	11	74
2011	FR-02	12	5	29	30	24	0	0	54	17	54
2011	FR-03	0	8	30	41	20	0	1	61	8	34
2011	FR-04	4	30	14	10	20	10	10	38	44	11
2011	FR-06	19	14	29	10	29	0	0	38	33	11
2008	FR	9	18	20	31	17	1	4	51	28	99
2008	FR-01	7	12	17	35	23	2	3	62	20	46
2008	FR-02	0	22	33	32	7	1	4	42	23	30
2008	FR-03	21	13	10	33	23	0	0	56	33	12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	15	19	29	18	10	1	7	31	37	143
2017	FR-01	11	17	31	12	14	0	14	30	33	64
2017	FR-02	25	15	24	27	4	3	3	33	42	35
2017	FR-03	13	28	35	14	8	2	0	22	42	27
2014	FR	20	18	31	18	5	2	6	26	41	159
2014	FR-01	24	18	33	13	3	1	7	18	46	67
2014	FR-02	8	17	33	27	11	0	5	39	27	43
2014	FR-03	22	32	24	18	0	0	4	18	56	26
2014	FR-04	15	8	38	23	8	0	8	33	25	13

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	69	12	6	1	4	1	7	88	5	144
2017	FR-01	73	11	8	0	3	0	5	88	3	64
2017	FR-02	62	10	6	4	6	3	9	82	12	35
2017	FR-03	61	19	8	0	4	2	8	88	4	28
2014	FR	74	11	5	2	1	0	7	91	3	159
2014	FR-01	79	7	4	1	1	0	6	92	3	67
2014	FR-02	67	16	5	2	2	0	7	90	5	43
2014	FR-03	70	8	8	4	0	0	10	87	4	26
2014	FR-04	77	15	8	0	0	0	0	92	0	13
2011	FR	71	7	11	1	2	0	9	86	3	191
2011	FR-01	70	10	10	0	3	0	8	87	3	74
2011	FR-02	70	7	12	1	0	0	10	85	1	54
2011	FR-03	81	3	10	0	0	0	6	90	0	34
2011	FR-04	82	9	0	0	0	0	9	100	0	12
2011	FR-06	43	0	29	10	0	0	19	53	12	11
2008	FR	66	16	2	1	2	0	12	94	4	101
2008	FR-01	73	12	0	2	2	1	9	95	5	46
2008	FR-02	56	28	7	0	1	0	9	91	1	31
2008	FR-03	60	19	0	0	9	0	12	89	11	13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	24	31	15	14	15	1	0	55	29	144
2017	FR-01	27	28	9	13	20	2	0	56	34	64
2017	FR-02	18	40	21	9	13	0	0	57	22	35
2017	FR-03	23	30	24	8	15	0	0	53	23	28
2014	FR	24	36	15	13	11	1	0	60	24	159
2014	FR-01	19	30	24	16	10	0	0	49	27	67
2014	FR-02	30	34	10	13	10	3	0	66	24	43
2014	FR-03	22	40	8	12	16	0	2	63	29	26
2014	FR-04	31	38	8	8	15	0	0	69	23	13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	36	32	6	13	12	1	69	25	144
2017	FR-01	22	38	8	13	17	2	61	31	64
2017	FR-02	54	24	0	12	10	0	78	22	35
2017	FR-03	38	32	6	17	8	0	70	24	28
2014	FR	31	35	10	13	10	1	67	23	159
2014	FR-01	27	34	9	18	12	0	61	30	67
2014	FR-02	29	39	7	13	10	2	69	23	43
2014	FR-03	36	28	12	8	16	0	64	24	26
2014	FR-04	46	38	8	8	0	0	85	8	13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	22	41	8	17	11	0	1	64	28	144
2017	FR-01	21	38	8	24	9	0	0	59	33	64
2017	FR-02	30	26	12	12	18	0	3	57	30	35
2017	FR-03	15	55	4	17	8	2	0	71	25	28
2014	FR	22	48	8	15	8	0	0	70	22	159
2014	FR-01	15	52	4	21	7	0	0	67	28	67
2014	FR-02	13	52	12	8	15	0	0	65	23	43
2014	FR-03	38	28	12	22	0	0	0	66	22	26
2014	FR-04	46	46	0	0	8	0	0	92	8	13
2011	FR	27	39	11	15	8	0	0	66	23	192
2011	FR-01	22	36	12	16	14	0	0	58	30	75
2011	FR-02	21	45	10	18	6	0	0	66	24	54
2011	FR-03	29	43	11	13	3	0	0	72	16	34
2011	FR-04	46	37	8	9	0	0	0	83	9	12
2011	FR-06	71	29	0	0	0	0	0	100	0	11
2008	FR	28	40	11	10	9	1	0	69	20	99
2008	FR-01	17	40	19	12	10	2	0	58	22	46
2008	FR-02	31	46	4	8	11	0	0	77	20	29
2008	FR-03	42	28	9	9	9	2	0	71	19	13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	15	29	18	15	17	5	0	47	34	144
2017	FR-01	9	31	20	17	19	3	0	42	37	64
2017	FR-02	19	21	9	18	25	9	0	44	47	35
2017	FR-03	11	38	33	8	8	3	0	51	16	28
2014	FR	18	34	12	16	18	2	0	53	34	159
2014	FR-01	9	27	15	24	25	0	0	36	49	67
2014	FR-02	13	42	10	12	18	5	0	58	32	43
2014	FR-03	30	36	8	16	4	4	2	70	21	26
2014	FR-04	38	38	8	0	15	0	0	77	15	13
2011	FR	24	33	11	15	14	2	1	59	30	192
2011	FR-01	8	36	10	23	20	1	1	45	45	75
2011	FR-02	30	26	16	15	13	0	0	56	28	54
2011	FR-03	26	44	13	10	7	0	0	71	16	34
2011	FR-04	37	41	4	0	9	9	0	86	10	12
2011	FR-06	95	5	0	0	0	0	0	100	0	11
2008	FR	27	26	10	20	15	2	0	54	36	99
2008	FR-01	21	19	10	31	17	2	0	41	49	46
2008	FR-02	26	41	11	7	13	1	0	68	21	29
2008	FR-03	40	21	0	19	19	2	0	62	38	13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	11	27	14	25	19	4	0	40	46	144
2017	FR-01	5	28	14	31	17	5	0	35	50	64
2017	FR-02	18	18	18	19	25	3	0	37	45	35
2017	FR-03	11	30	14	24	19	2	0	42	44	28
2014	FR	6	26	19	20	26	3	0	33	47	159
2014	FR-01	4	19	22	25	27	1	0	24	53	67
2014	FR-02	5	24	19	15	32	6	0	31	49	43
2014	FR-03	8	32	18	20	20	0	2	41	41	26
2014	FR-04	15	38	8	8	23	8	0	58	33	13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	21	45	15	9	9	1	67	18	143
2017	FR-01	20	42	20	11	6	0	62	17	64
2017	FR-02	13	53	9	15	7	3	68	23	35
2017	FR-03	25	49	10	0	16	0	74	16	27
2014	FR	16	54	11	12	6	0	71	18	159
2014	FR-01	13	52	12	15	7	0	66	22	67
2014	FR-02	19	53	15	5	8	0	72	13	43
2014	FR-03	15	52	12	16	4	0	68	20	26
2014	FR-04	38	46	0	15	0	0	85	15	13

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	38	35	14	6	7	0	0	73	13	144
2017	FR-01	43	31	14	2	9	0	0	75	11	64
2017	FR-02	41	34	9	9	7	0	0	75	16	35
2017	FR-03	19	43	21	11	4	0	2	63	15	28
2014	FR	33	44	13	5	4	0	0	78	10	159
2014	FR-01	31	42	15	4	7	0	0	73	12	67
2014	FR-02	33	50	12	5	0	0	0	83	5	43
2014	FR-03	36	48	4	12	0	0	0	84	12	26
2014	FR-04	46	23	15	0	15	0	0	69	15	13
2011	FR	36	40	12	9	3	0	0	76	12	191
2011	FR-01	35	44	14	7	0	0	0	79	7	74
2011	FR-02	33	37	16	11	3	0	0	70	14	54
2011	FR-03	42	37	7	10	5	0	0	79	14	34
2011	FR-04	37	41	4	9	9	0	0	78	18	12
2011	FR-06	57	24	10	10	0	0	0	81	10	11
2008	FR	43	32	4	8	11	1	0	76	19	99
2008	FR-01	47	31	8	7	8	0	0	78	15	46
2008	FR-02	34	49	3	7	7	0	0	82	15	29
2008	FR-03	53	28	0	9	9	0	0	81	19	13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	44	33	10	6	7	0	0	77	13	144
2017	FR-01	50	28	9	5	8	0	0	78	13	64
2017	FR-02	46	41	6	0	7	0	0	87	7	35
2017	FR-03	30	30	21	11	8	0	0	60	19	28
2014	FR	38	41	12	3	6	0	0	79	9	159
2014	FR-01	37	40	13	4	4	0	0	78	9	67
2014	FR-02	47	43	7	2	0	0	0	90	2	43
2014	FR-03	30	36	16	4	12	0	2	67	16	26
2014	FR-04	54	15	8	0	23	0	0	69	23	13
2011	FR	39	31	14	10	5	0	0	70	16	192
2011	FR-01	37	37	16	7	3	0	0	74	10	75
2011	FR-02	39	28	13	13	6	1	0	68	19	54
2011	FR-03	38	24	14	13	10	0	0	63	23	34
2011	FR-04	41	22	9	9	18	0	0	63	28	12
2011	FR-06	57	24	19	0	0	0	0	81	0	11
2008	FR	40	35	9	10	6	0	0	75	16	99
2008	FR-01	43	35	9	9	3	0	0	78	12	46
2008	FR-02	34	46	12	4	4	0	1	80	8	29
2008	FR-03	42	19	0	19	19	2	0	62	38	13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	44	34	9	6	7	0	0	79	12	144
2017	FR-01	51	33	6	6	3	0	0	84	9	64
2017	FR-02	43	41	3	6	7	0	0	84	13	35
2017	FR-03	30	24	29	8	8	2	0	55	15	28
2014	FR	39	39	11	4	7	0	0	78	11	159
2014	FR-01	40	39	10	6	4	0	0	79	10	67
2014	FR-02	47	37	12	2	1	0	0	84	3	43
2014	FR-03	26	42	12	4	16	0	0	68	20	26
2014	FR-04	38	31	8	0	23	0	0	69	23	13
2011	FR	36	42	9	8	4	0	0	78	13	192
2011	FR-01	35	53	7	4	1	0	0	88	5	75
2011	FR-02	33	38	12	15	2	0	0	71	17	54
2011	FR-03	42	29	13	10	7	0	0	71	16	34
2011	FR-04	37	36	0	0	28	0	0	72	28	12
2011	FR-06	57	33	0	10	0	0	0	90	10	11
2008	FR	31	42	7	8	11	1	0	74	19	99
2008	FR-01	36	42	5	9	5	2	0	80	15	46
2008	FR-02	22	57	5	4	11	0	1	80	15	29
2008	FR-03	33	21	9	19	19	0	0	53	37	13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	74	12	6	0	3	1	3	91	3	143
2017	FR-01	78	13	5	0	3	0	2	92	3	64
2017	FR-02	69	13	6	0	3	6	3	90	3	35
2017	FR-03	57	16	14	0	4	0	9	80	4	27
2014	FR	74	13	3	2	1	0	6	93	3	158
2014	FR-01	73	13	4	0	1	0	7	94	2	67
2014	FR-02	77	11	2	2	2	0	5	92	5	42
2014	FR-03	66	12	4	8	0	0	10	87	9	26
2014	FR-04	92	8	0	0	0	0	0	100	0	13
2011	FR	72	9	5	1	3	0	10	90	4	192
2011	FR-01	75	10	3	1	3	0	9	93	4	75
2011	FR-02	75	6	5	0	2	0	12	92	2	54
2011	FR-03	74	13	3	0	3	0	6	93	3	34
2011	FR-04	82	9	0	0	0	0	9	100	0	12
2011	FR-06	24	19	29	10	0	0	19	53	12	11
2008	FR	78	7	1	2	2	0	10	93	5	99
2008	FR-01	83	5	1	2	2	0	7	94	5	46
2008	FR-02	71	11	4	0	5	0	9	91	5	29
2008	FR-03	79	9	0	9	0	0	2	90	10	13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	36	16	19	2	4	0	23	68	7	143
2017	FR-01	32	11	22	2	3	0	30	62	7	64
2017	FR-02	49	23	12	1	6	0	9	78	8	34
2017	FR-03	36	15	25	0	4	0	20	64	5	28
2014	FR	34	19	13	4	6	0	23	69	13	159
2014	FR-01	22	13	16	6	7	0	34	55	20	67
2014	FR-02	38	25	12	2	7	0	15	74	11	43
2014	FR-03	42	20	16	8	4	0	10	69	13	26
2014	FR-04	54	23	8	0	0	0	15	91	0	13
2011	FR	36	23	10	6	6	1	19	73	14	191
2011	FR-01	22	19	12	7	5	3	31	63	19	75
2011	FR-02	51	18	11	5	2	0	13	79	8	54
2011	FR-03	35	32	7	7	10	0	10	75	18	34
2011	FR-04	20	45	4	0	10	0	20	82	13	11
2011	FR-06	76	14	0	10	0	0	0	90	10	11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	49	33	5	5	7	1	83	11	143
2017	FR-01	48	38	3	3	8	0	86	11	64
2017	FR-02	61	23	6	3	4	3	86	8	34
2017	FR-03	38	34	10	9	8	2	73	17	28

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	47	29	14	3	5	1	2	78	7	143
2017	FR-01	48	31	13	3	3	2	0	81	6	64
2017	FR-02	56	27	6	0	4	0	6	89	5	34
2017	FR-03	30	26	28	6	8	0	2	58	14	28

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	51	25	11	6	6	1	77	12	143
2017	FR-01	53	27	11	3	6	0	80	9	64
2017	FR-02	55	29	6	3	4	3	86	8	34
2017	FR-03	39	19	25	9	8	0	58	17	28
2014	FR	45	38	6	5	5	0	84	10	157
2014	FR-01	45	34	9	6	6	0	78	12	65
2014	FR-02	41	53	3	2	0	0	94	2	43
2014	FR-03	44	36	4	8	8	0	80	16	26
2014	FR-04	54	15	8	8	15	0	69	23	13

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	16	35	18	22	8	51	31	49
2017	FR-02	0	25	17	42	17	25	58	12
2017	FR-03	21	38	17	21	4	58	25	24
2014	FR	16	37	16	21	10	53	31	62
2014	FR-02	18	29	24	29	0	47	29	17
2014	FR-03	13	43	13	22	9	57	30	23
2014	FR-04	18	36	9	9	27	55	36	11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	25	28	15	12	19	1	54	31	144
2017	FR-01	21	25	20	9	24	0	46	33	64
2017	FR-02	21	37	9	13	18	3	59	32	35
2017	FR-03	26	28	17	11	15	2	55	27	28
2014	FR	16	38	12	13	19	2	55	33	159
2014	FR-01	6	33	18	16	24	3	40	42	67
2014	FR-02	19	39	12	16	15	0	58	30	43
2014	FR-03	14	40	8	8	28	2	55	37	26
2014	FR-04	54	31	0	8	8	0	85	15	13
2011	FR	20	39	13	14	13	2	59	28	190
2011	FR-01	12	38	14	18	15	3	52	34	74
2011	FR-02	20	43	13	11	12	0	64	23	53
2011	FR-03	22	34	13	21	10	0	57	31	34
2011	FR-04	28	54	9	0	9	0	82	9	12
2011	FR-06	67	19	5	0	10	0	86	10	11

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	23	28	10	17	21	2	52	39	144
2017	FR-01	21	24	14	14	27	0	45	41	64
2017	FR-02	21	25	6	25	21	3	47	47	35
2017	FR-03	23	36	10	11	15	5	62	28	28
2014	FR	17	31	14	12	24	2	49	37	159
2014	FR-01	9	21	18	19	30	3	31	51	67
2014	FR-02	19	41	10	7	23	0	60	30	43
2014	FR-03	18	24	24	8	24	2	43	33	26
2014	FR-04	46	31	0	8	15	0	77	23	13
2011	FR	25	33	14	10	17	0	58	28	191
2011	FR-01	22	33	16	10	19	0	55	29	75
2011	FR-02	23	39	10	10	17	0	63	27	53
2011	FR-03	29	29	6	19	16	0	58	36	34
2011	FR-04	9	41	32	9	9	0	50	18	12
2011	FR-06	67	0	24	0	10	0	67	10	11
2008	FR	31	29	7	6	27	0	60	33	99
2008	FR-01	26	33	8	0	33	0	59	33	46
2008	FR-02	37	34	7	5	17	0	71	21	29
2008	FR-03	40	14	9	9	28	0	53	37	13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	18	24	14	19	23	1	0	43	43	144
2017	FR-01	18	17	20	16	28	0	0	35	44	64
2017	FR-02	21	25	3	27	22	3	0	47	50	35
2017	FR-03	15	26	17	19	20	2	0	42	40	28
2014	FR	10	27	19	16	26	2	0	38	43	159
2014	FR-01	7	16	16	25	31	3	0	25	58	67
2014	FR-02	11	32	22	12	23	1	0	43	35	43
2014	FR-03	6	24	28	8	32	2	0	30	41	26
2014	FR-04	31	38	8	8	15	0	0	69	23	13
2011	FR	13	39	15	18	15	1	0	52	33	192
2011	FR-01	9	39	15	20	16	0	0	48	37	75
2011	FR-02	12	46	15	11	14	2	0	59	25	54
2011	FR-03	24	30	8	21	16	0	0	55	37	34
2011	FR-04	9	18	26	28	9	9	0	30	41	12
2011	FR-06	19	48	24	0	10	0	0	67	10	11
2008	FR	18	32	10	12	28	0	0	51	39	99
2008	FR-01	15	31	10	12	33	0	0	45	45	46
2008	FR-02	22	45	15	5	13	0	0	67	18	29
2008	FR-03	19	21	0	30	28	0	2	40	60	13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	20	21	11	17	27	3	0	43	46	144
2017	FR-01	17	20	11	19	30	3	0	38	50	64
2017	FR-02	18	24	6	21	28	4	0	43	51	35
2017	FR-03	19	19	20	17	19	5	0	40	38	28
2014	FR	8	23	17	17	32	2	0	32	50	159
2014	FR-01	4	18	15	22	39	1	0	23	62	67
2014	FR-02	7	29	12	19	30	2	0	37	51	43
2014	FR-03	14	12	32	8	28	6	0	27	38	26
2014	FR-04	23	31	8	8	31	0	0	54	38	13
2011	FR	14	31	16	16	20	3	0	47	37	191
2011	FR-01	12	25	19	18	22	4	0	38	42	75
2011	FR-02	18	38	8	10	23	2	0	58	34	53
2011	FR-03	18	30	10	24	16	0	1	49	41	34
2011	FR-04	9	9	26	28	18	9	0	20	51	12
2011	FR-06	0	76	24	0	0	0	0	76	0	11
2008	FR	19	21	16	14	30	0	1	40	44	99
2008	FR-01	19	10	19	16	36	0	0	29	52	46
2008	FR-02	22	41	15	8	9	0	4	66	18	29
2008	FR-03	19	12	9	21	37	0	2	31	60	13

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	19	24	11	18	25	3	44	44	143
2017	FR-01	15	24	8	22	27	5	41	51	64
2017	FR-02	18	28	12	18	22	3	47	41	35
2017	FR-03	16	20	24	14	25	2	36	40	27
2014	FR	8	32	15	20	23	1	41	44	157
2014	FR-01	4	28	13	24	28	1	33	53	67
2014	FR-02	8	32	22	12	23	1	41	36	42
2014	FR-03	6	32	16	24	20	2	39	45	26
2014	FR-04	25	42	0	17	17	0	67	33	12
2011	FR	13	40	12	23	13	0	52	36	192
2011	FR-01	9	44	8	26	14	0	52	40	75
2011	FR-02	14	34	12	25	15	0	48	40	54
2011	FR-03	22	35	13	20	10	0	57	29	34
2011	FR-04	4	50	0	28	18	0	54	46	12
2011	FR-06	19	48	33	0	0	0	67	0	11
2008	FR	16	34	13	16	20	0	50	37	101
2008	FR-01	17	29	14	16	24	0	46	40	46
2008	FR-02	10	45	17	15	11	1	56	26	31
2008	FR-03	23	37	2	19	19	0	60	37	13

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	22	35	14	18	10	1	0	57	28	143
2017	FR-01	15	41	14	19	11	0	0	56	30	64
2017	FR-02	25	31	12	21	9	3	0	57	30	35
2017	FR-03	22	29	20	20	8	0	2	52	28	27
2014	FR	13	39	15	17	14	1	2	53	31	159
2014	FR-01	10	31	16	24	13	1	3	44	39	67
2014	FR-02	16	40	15	10	20	0	0	55	30	43
2014	FR-03	6	50	20	16	8	0	0	56	24	26
2014	FR-04	31	38	8	8	15	0	0	69	23	13
2011	FR	21	40	16	12	10	1	1	62	22	192
2011	FR-01	15	47	14	11	11	1	1	64	22	75
2011	FR-02	22	38	14	17	9	0	0	60	26	54
2011	FR-03	31	37	9	10	13	0	0	68	23	34
2011	FR-04	28	18	26	9	18	0	0	46	28	12
2011	FR-06	19	52	19	10	0	0	0	71	10	11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	46	36	11	2	5	1	0	82	7	142
2017	FR-01	51	36	8	0	5	0	0	87	5	64
2017	FR-02	34	43	6	6	9	3	0	79	15	35
2017	FR-03	43	29	23	0	4	2	0	72	4	26
2014	FR	44	44	8	2	0	0	1	90	2	158
2014	FR-01	48	45	7	0	0	0	0	93	0	67
2014	FR-02	38	50	10	0	0	0	2	90	0	43
2014	FR-03	46	36	8	8	0	2	0	84	8	26
2014	FR-04	38	46	8	8	0	0	0	85	8	13
2011	FR	39	40	10	7	2	1	0	81	9	192
2011	FR-01	39	42	10	4	3	3	0	83	7	75
2011	FR-02	36	47	8	6	3	0	0	83	9	54
2011	FR-03	39	34	17	10	0	0	0	73	10	34
2011	FR-04	36	46	0	18	0	0	0	82	18	12
2011	FR-06	71	10	10	10	0	0	0	81	10	11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	30	37	13	11	6	2	1	69	18	143
2017	FR-01	26	42	11	13	8	0	0	69	20	64
2017	FR-02	28	28	21	12	3	6	3	61	16	35
2017	FR-03	25	43	14	4	12	2	0	70	16	27
2014	FR	31	36	14	8	6	4	1	71	14	159
2014	FR-01	28	31	19	9	7	4	0	63	17	67
2014	FR-02	25	44	7	7	9	5	2	74	18	43
2014	FR-03	26	46	16	8	0	4	0	75	8	26
2014	FR-04	62	23	8	8	0	0	0	85	8	13
2011	FR	30	41	12	9	5	3	0	74	13	192
2011	FR-01	24	46	12	10	4	4	0	73	14	75
2011	FR-02	31	43	14	4	8	0	0	74	12	54
2011	FR-03	42	31	11	11	1	3	0	75	13	34
2011	FR-04	22	59	0	9	0	9	0	90	10	12
2011	FR-06	57	24	10	10	0	0	0	81	10	11
2008	FR	34	37	10	6	8	2	2	75	15	99
2008	FR-01	28	41	14	2	10	2	2	72	13	46
2008	FR-02	37	37	7	8	5	1	4	78	14	29
2008	FR-03	56	35	0	0	9	0	0	91	9	13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	25	41	15	10	7	1	1	67	17	141
2017	FR-01	19	48	15	10	6	2	0	69	17	62
2017	FR-02	24	35	18	12	6	3	3	62	19	35
2017	FR-03	24	38	16	9	12	0	2	62	22	27
2014	FR	15	36	27	10	7	3	1	54	18	159
2014	FR-01	12	33	31	7	10	4	1	48	19	67
2014	FR-02	11	36	28	12	8	2	2	49	21	43
2014	FR-03	10	40	34	16	0	0	0	50	16	26
2014	FR-04	62	23	0	8	8	0	0	85	15	13
2011	FR	14	38	26	12	5	4	1	55	18	191
2011	FR-01	13	40	24	11	4	8	0	58	16	75
2011	FR-02	17	25	38	12	5	0	2	43	18	53
2011	FR-03	19	41	14	16	3	3	3	64	21	34
2011	FR-04	0	54	28	9	9	0	0	54	18	12
2011	FR-06	19	52	10	10	10	0	0	71	19	11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	26	33	14	12	11	2	1	61	24	143
2017	FR-01	27	34	14	13	13	0	0	61	25	64
2017	FR-02	21	38	9	21	4	4	3	64	27	35
2017	FR-03	24	31	24	0	16	4	2	58	17	27
2014	FR	20	35	13	17	12	2	1	57	30	158
2014	FR-01	16	33	16	22	12	0	0	49	34	67
2014	FR-02	20	33	13	17	16	0	0	53	33	42
2014	FR-03	16	46	8	12	12	2	4	66	26	26
2014	FR-04	23	46	0	15	8	8	0	75	25	13
2011	FR	22	38	12	15	12	2	0	61	27	191
2011	FR-01	14	41	8	22	13	1	0	56	35	75
2011	FR-02	20	36	15	14	13	2	0	57	27	53
2011	FR-03	32	39	10	11	7	0	1	72	18	34
2011	FR-04	18	50	18	4	0	9	0	75	4	12
2011	FR-06	67	10	14	0	10	0	0	76	10	11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	60	17	9	1	4	2	7	84	6	143
2017	FR-01	57	22	8	0	5	0	8	86	5	63
2017	FR-02	59	13	10	3	6	9	0	79	10	35
2017	FR-03	57	15	11	4	4	0	9	79	8	28
2014	FR	58	21	8	1	1	1	10	88	3	159
2014	FR-01	55	19	9	1	1	0	13	86	3	67
2014	FR-02	57	21	10	0	2	2	7	87	3	43
2014	FR-03	62	12	12	4	0	0	10	82	4	26
2014	FR-04	77	23	0	0	0	0	0	100	0	13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	61	16	11	3	4	2	3	81	7	144
2017	FR-01	62	19	13	0	3	0	3	84	3	64
2017	FR-02	50	14	12	9	6	9	0	71	16	35
2017	FR-03	61	11	11	4	8	0	5	76	12	28
2014	FR	60	18	8	2	2	4	6	87	4	159
2014	FR-01	60	18	7	1	1	6	6	88	3	67
2014	FR-02	65	18	12	0	0	0	5	87	0	43
2014	FR-03	46	20	4	4	8	8	10	80	15	26
2014	FR-04	85	8	0	8	0	0	0	92	8	13
2011	FR	71	13	9	2	0	0	6	88	2	190
2011	FR-01	72	12	5	3	0	0	7	91	3	75
2011	FR-02	72	9	12	1	0	0	6	86	1	54
2011	FR-03	66	20	13	0	0	0	1	87	0	34
2011	FR-04	70	10	10	10	0	0	0	80	10	11
2011	FR-06	71	10	10	0	0	0	10	89	0	11
2008	FR	66	19	4	6	0	3	3	89	6	100
2008	FR-01	78	12	2	2	0	5	0	95	3	45
2008	FR-02	45	32	10	11	0	0	1	78	11	31
2008	FR-03	70	19	0	0	0	0	12	100	0	13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	20	28	20	15	16	1	0	49	31	143
2017	FR-01	17	32	27	11	13	0	0	49	24	63
2017	FR-02	18	22	15	24	19	3	0	41	44	35
2017	FR-03	25	24	15	17	19	0	0	49	36	28
2014	FR	13	37	13	15	20	1	1	51	35	159
2014	FR-01	9	31	18	13	27	1	0	41	41	67
2014	FR-02	12	47	10	10	22	0	0	59	32	43
2014	FR-03	18	36	16	20	8	0	2	55	29	26
2014	FR-04	38	23	8	15	15	0	0	62	31	13
2011	FR	19	39	13	18	10	0	0	59	29	190
2011	FR-01	14	41	15	16	14	0	0	55	30	75
2011	FR-02	21	33	13	20	13	0	0	54	33	54
2011	FR-03	24	37	9	26	3	0	0	61	29	34
2011	FR-04	20	35	14	20	10	0	0	55	30	11
2011	FR-06	38	52	10	0	0	0	0	90	0	11
2008	FR	20	32	11	19	16	0	1	53	35	100
2008	FR-01	16	31	8	23	22	0	0	47	45	46
2008	FR-02	36	36	7	9	8	0	4	75	18	30
2008	FR-03	12	33	37	9	9	0	0	44	19	13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	19	40	15	10	12	1	2	62	22	143
2017	FR-01	13	42	19	9	14	0	3	56	24	64
2017	FR-02	15	46	9	15	10	6	0	64	26	35
2017	FR-03	31	33	20	6	8	0	2	66	14	27
2014	FR	23	36	11	13	15	0	2	61	29	158
2014	FR-01	12	39	12	18	17	0	2	52	35	66
2014	FR-02	23	41	8	8	19	0	0	64	28	43
2014	FR-03	38	18	12	16	12	0	4	58	29	26
2014	FR-04	46	46	0	0	8	0	0	92	8	13
2011	FR	23	37	12	12	9	1	5	64	23	190
2011	FR-01	18	41	14	11	13	0	3	61	25	75
2011	FR-02	24	36	8	19	11	0	2	61	30	54
2011	FR-03	29	37	14	7	7	3	3	71	14	34
2011	FR-04	30	41	25	4	0	0	0	71	4	11
2011	FR-06	19	14	10	10	0	0	48	64	18	11
2008	FR	23	30	12	19	14	0	1	54	33	100
2008	FR-01	19	32	10	24	15	0	0	51	39	45
2008	FR-02	24	42	14	8	9	0	3	68	17	31
2008	FR-03	21	14	0	47	19	0	0	35	65	13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	21	40	21	8	10	1	61	18	144
2017	FR-01	16	37	25	8	14	0	53	22	64
2017	FR-02	21	40	18	12	7	3	62	20	35
2017	FR-03	23	47	19	6	4	2	71	10	28

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	32	31	24	5	5	2	1	65	10	144
2017	FR-01	29	28	27	6	8	2	0	58	14	64
2017	FR-02	28	37	21	9	0	3	3	69	9	35
2017	FR-03	36	36	23	0	4	2	0	73	4	28
2014	FR	27	41	20	5	3	2	2	71	9	159
2014	FR-01	27	37	22	4	4	1	3	67	9	67
2014	FR-02	27	47	17	7	2	0	0	73	10	43
2014	FR-03	26	36	24	8	4	2	0	63	12	26
2014	FR-04	38	38	15	0	0	8	0	83	0	13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	27	38	19	9	6	1	0	66	15	141
2017	FR-01	24	31	24	13	8	0	0	55	21	62
2017	FR-02	17	58	12	6	4	3	0	77	11	34
2017	FR-03	36	36	17	8	4	0	0	71	11	28
2014	FR	28	44	16	5	4	1	3	74	9	159
2014	FR-01	25	37	22	3	6	1	4	67	10	67
2014	FR-02	34	41	11	10	5	0	0	75	15	43
2014	FR-03	26	58	12	4	0	0	0	84	4	26
2014	FR-04	31	46	8	8	0	8	0	83	8	13
2011	FR	31	37	16	11	4	1	0	69	15	192
2011	FR-01	28	38	16	14	4	0	0	66	18	75
2011	FR-02	23	42	20	6	7	2	0	66	13	54
2011	FR-03	46	31	7	16	0	0	0	77	16	34
2011	FR-04	22	37	32	0	0	9	0	65	0	12
2011	FR-06	57	33	10	0	0	0	0	90	0	11

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	35	44	12	4	4	1	0	80	8	142
2017	FR-01	27	52	11	3	5	2	0	80	8	62
2017	FR-02	37	47	9	3	1	3	0	87	4	35
2017	FR-03	42	32	14	8	4	0	2	75	12	28
2014	FR	35	40	11	10	3	0	1	76	13	158
2014	FR-01	25	43	18	12	1	0	0	69	13	67
2014	FR-02	42	35	11	10	2	0	0	77	12	42
2014	FR-03	44	40	0	12	4	0	0	84	16	26
2014	FR-04	46	31	8	8	8	0	0	77	15	13
2011	FR	37	42	10	6	5	0	0	79	11	192
2011	FR-01	30	46	11	4	8	0	0	77	12	75
2011	FR-02	40	42	10	6	2	0	0	82	8	54
2011	FR-03	50	30	10	7	3	0	0	80	10	34
2011	FR-04	18	63	0	18	0	0	0	82	18	12
2011	FR-06	67	24	10	0	0	0	0	90	0	11
2008	FR	33	44	10	3	10	0	0	76	14	101
2008	FR-01	29	42	14	5	10	0	0	71	15	46
2008	FR-02	38	50	7	1	3	0	1	89	4	31
2008	FR-03	23	47	12	0	19	0	0	70	19	13

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	34	39	13	7	6	1	0	73	13	142
2017	FR-01	25	47	16	3	6	2	0	74	10	62
2017	FR-02	30	34	15	18	1	3	0	65	20	35
2017	FR-03	42	38	9	0	11	0	0	80	11	28
2014	FR	30	44	9	11	6	0	1	75	17	159
2014	FR-01	25	42	13	13	6	0	0	67	19	67
2014	FR-02	30	45	8	12	5	0	0	75	17	43
2014	FR-03	18	56	4	12	8	2	0	75	20	26
2014	FR-04	54	38	0	0	8	0	0	92	8	13
2011	FR	39	34	14	9	4	0	0	73	13	192
2011	FR-01	35	39	11	10	5	0	0	74	15	75
2011	FR-02	40	35	18	4	3	0	0	75	7	54
2011	FR-03	41	25	18	13	3	0	0	66	16	34
2011	FR-04	28	46	13	13	0	0	0	74	13	12
2011	FR-06	67	24	0	10	0	0	0	90	10	11

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	32	38	14	9	7	1	0	70	16	143
2017	FR-01	25	43	16	10	6	0	0	68	16	63
2017	FR-02	30	40	9	15	4	3	0	71	20	35
2017	FR-03	34	34	19	0	11	0	2	69	12	28
2014	FR	27	40	13	13	6	0	1	67	19	159
2014	FR-01	21	36	18	19	6	0	0	57	25	67
2014	FR-02	31	39	8	15	7	0	0	70	22	43
2014	FR-03	18	58	12	4	8	0	0	76	12	26
2014	FR-04	46	31	15	0	8	0	0	77	8	13
2011	FR	35	36	11	13	5	0	0	71	18	192
2011	FR-01	36	37	8	11	8	0	0	73	19	75
2011	FR-02	31	38	18	11	2	0	0	69	13	54
2011	FR-03	37	33	10	16	3	0	0	71	20	34
2011	FR-04	9	46	22	22	0	0	0	55	22	12
2011	FR-06	67	24	0	10	0	0	0	90	10	11
2008	FR	36	33	15	6	11	0	0	68	17	101
2008	FR-01	31	37	15	2	15	0	0	69	17	46
2008	FR-02	42	28	18	8	4	0	0	70	12	31
2008	FR-03	49	23	19	0	9	0	0	72	9	13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	47	29	12	4	5	3	0	78	9	143
2017	FR-01	44	32	14	2	5	3	0	79	7	63
2017	FR-02	44	28	12	12	1	3	0	74	13	35
2017	FR-03	48	23	9	4	11	4	2	74	16	28
2014	FR	34	40	13	6	5	0	2	76	11	159
2014	FR-01	34	34	16	6	6	0	3	71	12	67
2014	FR-02	29	51	13	7	0	0	0	80	7	43
2014	FR-03	26	46	8	8	12	0	0	72	20	26
2014	FR-04	46	31	15	0	8	0	0	77	8	13
2011	FR	44	30	12	6	7	1	0	75	13	192
2011	FR-01	39	36	12	4	7	1	0	77	11	75
2011	FR-02	44	30	13	4	7	2	0	76	11	54
2011	FR-03	55	13	11	13	7	0	1	69	20	34
2011	FR-04	18	63	18	0	0	0	0	82	0	12
2011	FR-06	71	10	10	0	10	0	0	81	10	11
2008	FR	41	21	17	5	8	5	2	67	14	101
2008	FR-01	38	21	17	2	10	9	2	67	14	46
2008	FR-02	45	24	23	7	0	0	1	70	7	31
2008	FR-03	58	14	0	19	9	0	0	72	28	13

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FR	14	66	20	144
2017	FR-01	8	73	19	64
2017	FR-02	7	69	24	35
2017	FR-03	32	47	21	28
2014	FR	19	57	24	159
2014	FR-01	13	61	25	67
2014	FR-02	25	55	19	43
2014	FR-03	20	60	20	26
2014	FR-04	23	46	31	13
2011	FR	19	66	15	192
2011	FR-01	14	73	14	75
2011	FR-02	18	70	12	54
2011	FR-03	21	60	20	34
2011	FR-04	28	45	28	12
2011	FR-06	48	43	10	11

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FR	58	22	10	5	0	5	21
2014	FR	63	7	3	24	9999	3	30
2014	FR-02	52	19	0	19	9999	10	11
2011	FR	56	15	11	17	9999	0	38
2011	FR-01	50	0	30	20	9999	0	10
2011	FR-02	50	39	0	11	9999	0	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	21	79	144
2017	FR-01	22	78	64
2017	FR-02	16	84	35
2017	FR-03	19	81	28
2014	FR	19	81	159
2014	FR-01	25	75	67
2014	FR-02	12	88	43

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FR	48	30
2017	FR-01	57	14
2014	FR	41	29
2014	FR-01	35	17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FR	80	30
2017	FR-01	79	14
2014	FR	69	29
2014	FR-01	88	17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FR	24	30
2014	FR-01	0	17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FR-01	14
2014	FR	29
2014	FR-01	17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FR	42	30
2017	FR-01	43	14
2014	FR	38	29
2014	FR-01	35	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FR	56	30
2017	FR-01	57	14
2014	FR	45	29
2014	FR-01	53	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FR	59	30
2017	FR-01	50	14
2014	FR	31	29
2014	FR-01	29	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FR	59	30
2017	FR-01	36	14
2014	FR	34	29
2014	FR-01	35	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FR	42	30
2014	FR	21	29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FR	63	30
2017	FR-01	57	14
2014	FR	48	29
2014	FR-01	59	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FR	42	30
2017	FR-01	36	14
2014	FR	31	29

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FR	20	30

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	FR	22	30
2014	FR	21	29

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FR	69	30
2017	FR-01	79	14
2014	FR	34	29
2014	FR-01	29	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FR	39	30
2017	FR-01	36	14
2014	FR	41	29
2014	FR-01	47	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FR	54	30
2017	FR-01	64	14
2014	FR	31	29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FR	31	30
2017	FR-01	36	14
2014	FR	28	29

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FR	15	30
2014	FR	0	29
2014	FR-01	0	17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FR	29	30
2014	FR	21	29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FR	34	30
2014	FR	34	29
2014	FR-01	47	17

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FR	18	28
2014	FR	22	23

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FR	18	28

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FR	18	28
2014	FR	0	23
2014	FR-01	0	15

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	FR-01	13
2014	FR	23
2014	FR-01	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FR	22	28

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FR	27	28

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FR	34	28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FR	60	28
2017	FR-01	62	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FR	82	28
2017	FR-01	69	13
2014	FR	57	23
2014	FR-01	67	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	100	0	30
2017	FR-01	100	0	14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	25	27	16	10	13	8	1	57	25	143
2017	FR-01	23	25	19	11	14	6	2	52	27	64
2017	FR-02	18	34	18	6	10	15	0	60	19	35
2017	FR-03	33	27	8	15	15	2	0	61	31	27
2014	FR	16	30	22	12	12	6	3	50	26	159
2014	FR-01	10	25	22	18	12	7	4	41	34	67
2014	FR-02	20	41	12	5	18	3	0	64	24	43
2014	FR-03	16	22	28	20	8	2	4	40	30	26
2014	FR-04	23	31	23	0	8	15	0	64	9	13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	33	28	14	13	8	3	0	63	22	144
2017	FR-01	28	31	16	14	8	3	0	61	23	64
2017	FR-02	35	22	18	15	4	6	0	61	20	35
2017	FR-03	36	26	13	11	11	2	0	64	23	28
2014	FR	19	39	19	13	9	1	1	59	22	159
2014	FR-01	13	36	22	16	9	0	3	51	26	67
2014	FR-02	25	33	12	15	16	0	0	58	30	43
2014	FR-03	15	48	16	12	4	4	0	66	17	26
2014	FR-04	31	46	23	0	0	0	0	77	0	13
2011	FR	28	40	20	7	3	1	1	69	10	192
2011	FR-01	19	41	25	9	5	0	1	61	15	75
2011	FR-02	34	36	17	7	4	2	0	71	11	54
2011	FR-03	34	42	16	3	0	5	0	79	3	34
2011	FR-04	4	74	22	0	0	0	0	78	0	12
2011	FR-06	71	19	10	0	0	0	0	90	0	11

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	34	52	6	6	0	1	1	88	6	144
2017	FR-01	35	54	6	5	1	0	0	88	6	64
2017	FR-02	22	57	9	9	0	3	0	82	9	35
2017	FR-03	29	58	4	8	0	2	0	88	8	28
2014	FR	31	55	8	5	0	1	0	87	5	159
2014	FR-01	22	60	9	7	0	1	0	83	8	67
2014	FR-02	32	54	10	5	0	0	0	85	5	43
2014	FR-03	42	44	8	4	0	2	0	88	4	26
2014	FR-04	54	46	0	0	0	0	0	100	0	13
2011	FR	28	59	7	4	1	1	0	88	5	191
2011	FR-01	23	59	11	6	1	0	0	82	7	74
2011	FR-02	23	63	10	1	2	1	0	87	3	54
2011	FR-03	40	55	0	3	0	1	0	97	3	34
2011	FR-04	46	45	0	0	0	9	0	100	0	12
2011	FR-06	48	52	0	0	0	0	0	100	0	11
2008	FR	33	55	8	0	2	0	2	90	2	101
2008	FR-01	19	67	5	0	5	0	5	90	5	46
2008	FR-02	24	57	18	0	0	0	0	82	0	31
2008	FR-03	67	30	0	0	0	2	0	100	0	13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	18	38	13	15	13	2	1	58	29	144
2017	FR-01	17	38	15	17	11	2	0	56	29	64
2017	FR-02	15	44	12	9	17	3	0	61	27	35
2017	FR-03	15	34	10	24	11	2	4	52	38	28
2014	FR	12	31	26	15	10	4	1	46	27	159
2014	FR-01	6	25	28	22	13	3	1	33	38	67
2014	FR-02	15	39	25	12	7	2	0	54	20	43
2014	FR-03	18	28	24	12	12	6	0	49	26	26
2014	FR-04	15	46	23	0	8	8	0	67	8	13
2011	FR	14	35	19	17	14	1	0	50	31	192
2011	FR-01	11	31	18	19	20	1	0	43	39	75
2011	FR-02	12	38	18	13	18	1	0	51	31	54
2011	FR-03	16	45	18	18	0	1	1	63	18	34
2011	FR-04	18	28	26	9	9	9	0	51	20	12
2011	FR-06	19	33	38	10	0	0	0	52	10	11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	49	33	6	6	4	1	1	84	10	143
2017	FR-01	42	42	6	6	2	2	0	86	8	64
2017	FR-02	57	30	6	0	4	3	0	90	4	35
2017	FR-03	46	25	10	12	8	0	0	71	19	27
2014	FR	34	44	10	6	4	2	0	80	10	159
2014	FR-01	30	45	10	9	4	1	0	76	14	67
2014	FR-02	34	50	10	5	2	0	0	83	7	43
2014	FR-03	34	44	8	8	4	2	0	80	12	26
2014	FR-04	54	31	8	0	8	0	0	85	8	13
2011	FR	38	41	7	11	2	1	1	80	13	192
2011	FR-01	37	46	7	10	0	0	0	84	10	75
2011	FR-02	35	42	11	10	2	0	0	77	12	54
2011	FR-03	42	28	7	20	3	0	1	70	23	34
2011	FR-04	46	36	0	0	9	9	0	90	10	12
2011	FR-06	38	62	0	0	0	0	0	100	0	11
2008	FR	38	43	4	5	6	2	2	85	11	101
2008	FR-01	40	45	0	0	8	5	2	92	8	46
2008	FR-02	28	56	3	12	0	0	1	84	12	31
2008	FR-03	49	30	19	0	0	0	2	81	0	13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	33	31	11	10	12	2	1	66	23	142
2017	FR-01	32	32	13	6	15	2	0	65	21	62
2017	FR-02	31	32	15	12	7	3	0	65	20	35
2017	FR-03	26	34	4	23	11	2	0	61	35	28
2014	FR	19	40	13	12	14	2	0	60	26	159
2014	FR-01	12	31	21	15	18	3	0	45	34	67
2014	FR-02	21	47	5	12	15	0	0	68	27	43
2014	FR-03	22	44	12	8	12	2	0	67	20	26
2014	FR-04	38	38	15	0	8	0	0	77	8	13
2011	FR	32	36	13	8	9	1	1	69	17	192
2011	FR-01	26	41	14	8	11	0	0	67	19	75
2011	FR-02	38	30	14	6	12	0	0	68	18	54
2011	FR-03	29	39	8	16	7	0	1	69	23	34
2011	FR-04	28	45	9	9	0	9	0	80	10	12
2011	FR-06	67	29	5	0	0	0	0	95	0	11
2008	FR	25	42	5	9	15	2	2	70	25	99
2008	FR-01	19	33	8	9	24	5	2	56	36	46
2008	FR-02	26	60	5	7	1	0	1	87	8	29
2008	FR-03	30	49	0	19	0	0	2	81	19	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	12	88	142
2017	FR-01	16	84	63
2014	FR	6	94	159
2014	FR-02	12	88	43
2014	FR-03	0	100	26
2014	FR-04	0	100	13

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	FR	55	17
2017	FR-01	70	10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FR	94	17
2017	FR-01	90	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	FR	33	17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	FR	27	17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FR	37	17

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FR	44	16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FR	0	16
2017	FR-01	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	FR	0	16
2017	FR-01	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FR	44	16
2017	FR-01	50	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FR	40	14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FR	48	14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FR	63	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FR	63	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	94	6	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	29	29	18	5	7	7	4	66	14	144
2017	FR-01	26	28	22	6	9	6	2	59	17	64
2017	FR-02	24	34	21	3	4	12	3	67	8	35
2017	FR-03	36	34	8	8	8	3	4	76	16	28
2014	FR	21	31	27	6	5	6	4	57	12	159
2014	FR-01	12	28	34	9	3	7	6	47	14	67
2014	FR-02	20	44	18	5	12	1	0	65	17	43
2014	FR-03	28	28	26	4	4	0	10	62	9	26
2014	FR-04	38	15	38	0	0	8	0	58	0	13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	34	34	14	6	6	5	1	72	13	144
2017	FR-01	31	31	22	5	6	5	0	65	12	64
2017	FR-02	27	37	12	9	4	9	3	72	15	35
2017	FR-03	36	42	5	8	8	2	0	79	15	28
2014	FR	23	33	25	9	4	5	3	60	14	159
2014	FR-01	13	33	25	13	3	7	4	53	19	67
2014	FR-02	23	42	20	7	7	0	0	65	15	43
2014	FR-03	28	22	32	8	4	2	4	53	13	26
2014	FR-04	54	8	31	0	0	8	0	67	0	13
2011	FR	37	35	16	6	3	2	1	74	10	191
2011	FR-01	26	46	14	8	4	1	1	74	12	74
2011	FR-02	45	27	16	8	4	0	0	72	12	54
2011	FR-03	47	29	13	3	0	8	0	82	4	34
2011	FR-04	17	55	18	9	0	0	0	72	9	12
2011	FR-06	81	10	10	0	0	0	0	90	0	11

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	11	13	16	20	38	0	25	59	144
2017	FR-01	9	13	19	18	41	0	22	59	64
2017	FR-02	6	9	9	29	47	0	15	76	35
2017	FR-03	17	19	19	13	30	2	37	44	28

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	38	33	18	6	5	71	10	144
2017	FR-01	53	30	14	2	2	83	3	64
2017	FR-02	15	35	27	16	7	50	23	35
2017	FR-03	30	37	15	6	11	67	17	28

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	51	28	10	5	5	1	80	10	144
2017	FR-01	65	22	8	0	3	2	89	3	64
2017	FR-02	32	30	18	10	7	3	64	18	35
2017	FR-03	38	32	9	14	8	0	70	21	28

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	24	28	19	15	13	1	52	28	144
2017	FR-01	34	28	14	14	9	0	62	24	64
2017	FR-02	15	27	19	15	22	3	43	38	35
2017	FR-03	15	28	26	17	11	2	44	29	28

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	54	24	13	3	4	3	80	7	142
2017	FR-01	58	21	12	3	5	2	80	8	63
2017	FR-02	45	28	18	3	3	3	75	6	34
2017	FR-03	53	29	11	0	0	7	88	0	28

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	44	29	17	8	1	1	0	73	9	141
2017	FR-01	45	31	16	8	0	0	0	76	8	62
2017	FR-02	27	30	31	4	6	3	0	58	10	35
2017	FR-03	57	17	12	12	0	0	2	76	12	27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	41	26	17	11	4	1	0	67	15	141
2017	FR-01	42	26	18	11	3	0	0	68	15	62
2017	FR-02	27	25	24	16	6	3	0	53	23	35
2017	FR-03	50	31	8	6	4	0	2	82	10	27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	35	29	15	13	7	1	1	65	20	140
2017	FR-01	44	25	15	12	5	0	0	69	17	61
2017	FR-02	32	24	10	22	9	3	0	58	32	35
2017	FR-03	28	37	18	6	8	0	4	67	14	27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	39	31	10	10	8	1	1	72	18	141
2017	FR-01	45	29	6	11	6	0	2	75	18	62
2017	FR-02	34	27	15	10	12	3	0	62	23	35
2017	FR-03	35	37	12	8	8	0	0	72	16	27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	47	27	14	7	3	1	0	75	10	141
2017	FR-01	53	19	16	8	2	2	0	74	10	62
2017	FR-02	32	38	16	7	3	3	0	73	10	35
2017	FR-03	47	29	4	10	8	0	2	78	18	27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	55	23	11	7	2	1	79	9	144
2017	FR-01	56	20	17	6	0	0	76	6	64
2017	FR-02	43	32	4	9	9	3	77	18	35
2017	FR-03	60	26	6	8	0	0	86	8	28

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	66	13	10	3	5	2	0	82	8	144
2017	FR-01	61	14	14	2	6	3	0	77	8	64
2017	FR-02	72	15	6	3	1	3	0	90	4	35
2017	FR-03	72	11	4	4	8	0	2	85	12	28

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	49	33	9	7	2	1	0	82	9	141
2017	FR-01	47	30	11	10	2	0	0	78	11	63
2017	FR-02	54	33	3	6	0	3	0	91	6	34
2017	FR-03	48	36	8	4	4	0	2	85	8	28

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	43	26	14	8	8	1	0	70	16	143
2017	FR-01	39	24	16	10	11	0	0	63	21	63
2017	FR-02	41	34	9	9	4	3	0	77	13	35
2017	FR-03	42	24	17	8	8	0	2	67	15	28

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	59	22	7	1	1	1	8	89	3	144
2017	FR-01	67	13	8	2	0	0	11	89	2	64
2017	FR-02	59	18	3	3	3	3	12	90	7	35
2017	FR-03	57	36	4	0	0	0	3	96	0	28

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	69	20	9	1	1	1	0	90	1	143
2017	FR-01	76	16	8	0	0	0	0	92	0	64
2017	FR-02	59	30	6	3	0	3	0	91	3	35
2017	FR-03	65	13	16	0	4	0	2	80	4	27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	61	27	5	3	2	1	0	89	5	144
2017	FR-01	60	25	8	6	2	0	0	85	7	64
2017	FR-02	60	31	0	3	3	3	0	94	6	35
2017	FR-03	64	26	4	0	4	0	2	92	4	28

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	51	27	16	5	1	0	79	5	144
2017	FR-01	53	24	16	8	0	0	76	8	64
2017	FR-02	31	49	15	3	3	0	82	3	35
2017	FR-03	64	15	19	0	0	2	81	0	28

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	18	32	30	12	6	1	1	51	18	144
2017	FR-01	15	39	30	8	6	0	2	55	14	64
2017	FR-02	15	18	43	19	3	0	3	33	23	35
2017	FR-03	26	27	20	15	8	4	0	55	24	28

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	9	10	34	28	17	2	46	20	143
2017	FR-01	6	13	31	31	17	2	49	19	64
2017	FR-02	7	9	38	24	15	6	42	18	34
2017	FR-03	11	13	28	21	26	0	48	24	28

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	26	42	16	8	6	1	1	69	14	142
2017	FR-01	22	46	11	11	10	0	0	68	21	63
2017	FR-02	27	43	18	1	6	3	3	74	8	35
2017	FR-03	26	41	25	4	0	4	0	70	4	28

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	23	38	18	11	7	1	1	62	19	144
2017	FR-01	19	45	20	9	5	2	0	65	14	64
2017	FR-02	18	44	9	16	10	0	3	64	27	35
2017	FR-03	26	30	23	13	8	0	0	57	20	28

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	12	88	143
2017	FR-01	14	86	64
2014	FR	11	89	159
2014	FR-01	12	88	67
2014	FR-02	11	89	43

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	57	43	18
2014	FR	48	52	18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	10	60	0	10	20	0	0	70	30	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	4	16	22	17	35	5	1	5	95	142
2017	FR-01	2	16	27	18	36	2	0	2	98	63
2017	FR-02	3	18	9	24	40	6	0	3	97	34
2017	FR-03	4	14	23	9	42	9	0	4	96	28

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FR	20	125
2017	FR-01	15	60
2017	FR-02	31	30
2017	FR-03	17	24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FR	29	125
2017	FR-01	26	60
2017	FR-02	35	30
2017	FR-03	35	24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FR	11	125
2017	FR-01	8	60
2017	FR-02	10	30
2017	FR-03	22	24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FR	82	125
2017	FR-01	79	60
2017	FR-02	86	30
2017	FR-03	84	24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FR	1	125
2017	FR-01	0	60
2017	FR-02	3	30
2017	FR-03	0	24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FR	38	125
2017	FR-01	38	60
2017	FR-02	37	30
2017	FR-03	42	24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FR	6	32	19	15	7	21	123
2017	FR-01	7	29	25	14	5	20	59
2017	FR-02	4	40	7	21	4	25	29
2017	FR-03	3	32	22	9	13	22	24

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	8	17	16	14	37	1	7	27	56	127
2017	FR-01	8	21	18	12	36	0	5	30	50	61
2017	FR-02	7	13	16	16	38	3	7	22	60	31
2017	FR-03	9	9	11	22	41	0	9	19	69	24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	2	7	14	14	59	2	1	10	76	127
2017	FR-01	2	12	17	13	55	0	2	13	70	61
2017	FR-02	3	7	10	16	57	7	0	11	79	31
2017	FR-03	4	0	11	13	67	4	0	5	84	24

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - FR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me