2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - FO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 36 49 1 6 8 0 0 84 14 46
2017 FO-02 40 46 0 6 8 0 0 86 14 33
2014 FO 33 44 8 9 4 0 3 79 13 64
2014 FO-02 29 51 7 6 7 0 0 80 13 34
2014 FO-03 51 35 0 14 0 0 0 86 14 16
2011 FO 36 47 4 10 3 0 0 83 13 102
2011 FO-02 47 42 4 6 0 0 0 90 6 49
2011 FO-03 43 41 0 8 8 0 0 84 16 26
2008 FO 32 50 5 11 2 0 0 82 13 101
2008 FO-02 40 44 6 8 2 0 0 84 10 51
2008 FO-03 25 49 3 20 3 0 0 74 23 28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 66 24 2 3 3 0 2 92 6 46
2017 FO-02 69 21 0 4 4 0 2 92 8 33
2014 FO 68 19 5 4 0 0 4 91 4 64
2014 FO-02 67 16 7 7 0 0 3 86 7 34
2014 FO-03 77 23 0 0 0 0 0 100 0 16
2011 FO 64 26 2 2 0 0 6 96 2 102
2011 FO-02 69 18 4 4 0 0 4 91 4 49
2011 FO-03 78 22 0 0 0 0 0 100 0 26
2008 FO 70 17 6 2 0 0 5 91 2 101
2008 FO-02 64 24 9 2 0 0 2 89 2 51
2008 FO-03 77 8 3 5 0 0 6 91 6 28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 59 24 3 8 5 0 2 84 13 46
2017 FO-02 64 18 2 10 4 0 2 84 14 33
2014 FO 64 20 4 2 3 2 4 91 5 64
2014 FO-02 74 11 2 2 2 4 3 93 5 34
2014 FO-03 57 25 6 6 6 0 0 82 12 16
2011 FO 66 20 3 4 2 0 5 91 6 102
2011 FO-02 67 18 6 2 4 0 2 87 6 49
2011 FO-03 73 18 0 8 0 0 0 92 8 26
2008 FO 70 8 5 7 2 0 8 86 9 101
2008 FO-02 70 8 4 6 4 0 9 85 11 51
2008 FO-03 72 10 6 8 0 0 3 85 9 28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 53 22 19 3 3 0 0 75 6 46
2017 FO-02 56 20 16 4 4 0 0 77 8 33
2014 FO 41 35 8 8 5 0 3 78 13 64
2014 FO-02 39 33 5 14 9 0 0 72 23 34
2014 FO-03 63 31 6 0 0 0 0 94 0 16
2011 FO 43 41 4 7 5 1 0 85 12 102
2011 FO-02 39 41 8 6 6 0 0 80 12 49
2011 FO-03 52 38 0 4 7 0 0 90 10 27

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 48 28 11 6 6 0 0 76 13 45
2017 FO-02 52 21 10 8 8 0 0 73 17 32
2014 FO 28 43 9 12 5 0 4 73 18 64
2014 FO-02 19 48 8 16 7 0 2 68 24 34
2014 FO-03 43 45 6 6 0 0 0 88 6 16
2011 FO 28 44 12 9 7 0 0 72 16 102
2011 FO-02 29 42 19 4 6 0 0 71 10 48
2011 FO-03 38 40 0 11 11 0 0 78 22 27
2008 FO 14 46 17 17 4 0 2 62 21 101
2008 FO-02 13 46 15 19 6 0 2 60 25 51
2008 FO-03 27 25 21 24 3 0 0 52 27 28

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 48 31 10 11 0 0 0 79 11 46
2017 FO-02 48 34 10 8 0 0 0 82 8 33
2014 FO 50 28 8 7 5 3 0 80 12 64
2014 FO-02 46 22 11 12 9 0 0 68 21 34
2014 FO-03 63 37 0 0 0 0 0 100 0 16
2011 FO 46 29 10 10 5 0 1 76 15 102
2011 FO-02 41 30 10 14 4 0 0 71 18 49
2011 FO-03 47 23 11 8 11 0 0 70 19 26
2008 FO 44 31 14 6 5 0 0 75 11 101
2008 FO-02 42 31 20 4 4 0 0 72 8 51
2008 FO-03 51 28 3 8 11 0 0 78 19 28

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 56 27 8 6 3 0 0 83 9 46
2017 FO-02 58 28 6 4 4 0 0 86 8 33
2014 FO 56 22 4 5 10 3 0 80 16 64
2014 FO-02 46 19 7 9 19 0 0 65 28 34
2014 FO-03 82 18 0 0 0 0 0 100 0 16
2011 FO 48 32 5 8 8 0 0 80 15 102
2011 FO-02 42 29 10 8 10 0 0 71 19 48
2011 FO-03 52 30 0 7 10 0 0 82 18 27
2008 FO 48 35 11 4 2 0 0 83 6 101
2008 FO-02 49 29 13 6 4 0 0 78 10 51
2008 FO-03 54 31 11 5 0 0 0 84 5 28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 54 33 7 3 3 0 0 87 6 46
2017 FO-02 51 34 7 4 4 0 0 85 8 33
2014 FO 49 32 6 6 4 3 0 84 10 64
2014 FO-02 49 37 2 5 7 0 0 86 12 34
2014 FO-03 63 31 6 0 0 0 0 94 0 16

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 44 30 14 9 3 0 0 74 12 46
2017 FO-02 48 28 12 8 4 0 0 76 12 33
2014 FO 41 28 8 5 14 4 0 71 20 64
2014 FO-02 35 28 4 7 24 2 0 64 31 34
2014 FO-03 53 29 12 0 6 0 0 82 6 16
2011 FO 38 34 12 7 8 1 0 73 15 103
2011 FO-02 33 35 16 6 10 0 0 68 16 49
2011 FO-03 52 34 7 0 7 0 0 86 7 27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 35 35 11 8 10 0 2 71 18 46
2017 FO-02 39 30 8 8 12 0 2 71 21 33
2014 FO 28 23 12 9 10 3 14 62 23 64
2014 FO-02 30 21 9 11 14 0 14 60 29 34
2014 FO-03 23 26 17 6 6 0 22 63 15 16
2011 FO 37 20 9 11 17 1 5 61 30 103
2011 FO-02 34 25 8 12 14 0 6 63 28 49
2011 FO-03 33 16 11 11 25 0 4 51 38 27
2008 FO 25 26 11 11 23 0 5 53 35 101
2008 FO-02 27 27 11 7 21 0 6 58 31 51
2008 FO-03 22 18 6 19 34 0 0 40 54 28

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 39 41 10 8 3 0 0 79 11 46
2017 FO-02 38 44 10 4 4 0 0 82 8 33
2014 FO 37 37 6 14 4 3 0 76 18 64
2014 FO-02 33 35 7 19 7 0 0 67 26 34
2014 FO-03 60 29 6 6 0 0 0 88 6 16
2011 FO 37 36 12 11 5 0 0 73 16 103
2011 FO-02 27 47 12 10 4 0 0 73 14 49
2011 FO-03 48 22 11 11 7 0 0 71 18 27
2008 FO 37 40 12 9 2 0 0 77 11 101
2008 FO-02 40 48 6 2 4 0 0 88 6 51
2008 FO-03 36 27 18 19 0 0 0 63 19 28

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 25 42 13 11 9 0 0 67 21 46
2017 FO-02 24 43 8 12 12 0 0 68 24 33
2014 FO 25 34 10 15 13 3 1 61 29 64
2014 FO-02 26 22 9 24 17 0 2 49 42 34
2014 FO-03 26 62 12 0 0 0 0 88 0 16
2011 FO 19 43 16 16 7 0 0 62 22 103
2011 FO-02 20 45 12 14 8 0 0 65 22 49
2011 FO-03 20 47 18 8 7 0 0 67 15 27

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 31 58 7 2 2 0 0 89 3 46
2017 FO-02 32 60 4 2 2 0 0 92 4 33

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 36 41 20 3 0 0 0 76 3 46
2017 FO-02 38 44 16 2 0 0 0 82 2 33
2014 FO 36 34 8 11 8 3 0 72 20 64
2014 FO-02 32 24 12 21 12 0 0 56 33 34
2014 FO-03 38 62 0 0 0 0 0 100 0 16
2011 FO 34 41 16 8 1 1 0 75 9 103
2011 FO-02 31 44 14 10 0 0 0 75 10 49
2011 FO-03 45 22 22 7 4 0 0 67 11 27
2008 FO 35 43 10 7 5 0 0 78 12 101
2008 FO-02 39 45 8 2 6 0 0 84 8 51
2008 FO-03 24 37 8 22 8 0 0 61 31 28

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 34 39 6 10 11 0 0 73 21 46
2017 FO-02 34 38 8 6 14 0 0 72 20 33

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 57 32 7 5 0 0 0 89 5 46
2017 FO-02 57 37 6 0 0 0 0 94 0 33
2014 FO 64 21 3 8 1 3 0 88 10 63
2014 FO-02 58 23 2 15 2 0 0 81 17 33
2014 FO-03 77 17 6 0 0 0 0 94 0 16
2011 FO 60 26 8 6 1 0 0 86 7 102
2011 FO-02 54 29 12 2 2 0 0 83 4 48
2011 FO-03 60 26 4 11 0 0 0 85 11 27

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 31 46 6 7 8 0 2 79 15 45
2017 FO-02 34 48 6 0 10 0 2 83 10 33
2014 FO 24 36 10 12 13 3 2 63 26 64
2014 FO-02 23 27 12 17 19 0 2 51 36 34
2014 FO-03 38 51 0 0 6 0 5 94 6 16
2011 FO 29 33 15 14 8 1 0 63 22 102
2011 FO-02 31 33 17 15 4 0 0 64 19 48
2011 FO-03 34 32 11 11 12 0 0 66 23 27

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 39 31 9 10 11 0 0 70 21 46
2017 FO-02 46 24 8 10 12 0 0 70 22 33
2014 FO 33 38 7 9 11 3 0 73 20 64
2014 FO-02 23 37 9 12 19 0 0 60 31 34
2014 FO-03 61 34 0 6 0 0 0 94 6 16

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 34 34 11 9 10 0 2 70 19 46
2017 FO-02 38 30 10 12 8 0 2 69 20 33
2014 FO 22 37 15 4 18 3 1 62 22 64
2014 FO-02 14 32 18 5 29 0 2 47 35 34
2014 FO-03 43 37 14 0 6 0 0 80 6 16
2011 FO 31 44 10 5 9 1 1 76 14 102
2011 FO-02 31 45 6 4 10 2 2 79 15 49
2011 FO-03 41 30 14 0 15 0 0 71 15 27

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 49 38 5 5 3 0 0 87 8 46
2017 FO-02 52 40 4 0 4 0 0 92 4 33
2014 FO 51 22 11 5 8 3 0 76 13 64
2014 FO-02 43 21 11 9 14 0 0 65 24 34
2014 FO-03 77 18 6 0 0 0 0 94 0 16
2011 FO 46 35 8 8 2 1 0 82 10 103
2011 FO-02 41 41 8 8 0 2 0 83 8 49
2011 FO-03 48 22 11 11 8 0 0 71 18 27
2008 FO 48 33 9 6 4 1 0 82 9 101
2008 FO-02 48 42 4 2 4 0 0 90 6 51
2008 FO-03 48 18 12 13 5 3 0 68 19 28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 47 43 8 2 0 0 0 90 2 46
2017 FO-02 52 40 6 2 0 0 0 92 2 33
2014 FO 38 40 9 8 2 3 1 81 10 64
2014 FO-02 32 46 12 7 3 0 0 78 10 34
2014 FO-03 48 29 5 12 0 0 6 82 12 16
2011 FO 44 37 10 5 3 0 2 82 8 103
2011 FO-02 41 41 12 6 0 0 0 81 6 49
2011 FO-03 38 29 15 4 10 0 4 70 15 27
2008 FO 27 39 22 9 2 0 1 66 12 101
2008 FO-02 24 44 21 10 2 0 0 68 11 51
2008 FO-03 25 27 29 16 0 0 3 54 16 28

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 6 15 39 19 12 0 8 34 23 46
2017 FO-02 7 10 42 16 14 0 10 34 20 33
2014 FO 18 14 46 6 10 5 0 18 34 64
2014 FO-02 26 11 50 2 10 0 0 12 38 34
2014 FO-03 6 23 31 23 17 0 0 39 29 16
2011 FO 10 21 38 17 10 1 4 28 32 102
2011 FO-02 8 19 37 21 10 0 6 33 28 49
2011 FO-03 12 19 40 19 7 4 0 27 32 27
2008 FO 9 33 41 11 5 2 0 16 43 101
2008 FO-02 6 36 36 15 6 0 0 22 42 51
2008 FO-03 14 38 31 8 3 5 0 12 55 28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 6 19 26 22 12 6 8 40 29 46
2017 FO-02 8 16 20 25 14 8 10 47 29 33
2014 FO 11 16 40 12 17 5 0 30 28 64
2014 FO-02 12 16 51 9 10 2 0 19 28 34
2014 FO-03 6 23 20 18 28 5 0 48 31 16
2011 FO 14 16 24 29 14 1 3 44 30 102
2011 FO-02 14 12 25 31 12 0 6 46 28 49
2011 FO-03 15 19 18 33 11 4 0 46 35 27
2008 FO 13 26 32 20 7 1 0 28 40 100
2008 FO-02 14 24 32 22 8 0 0 30 38 51
2008 FO-03 16 27 28 21 9 0 0 29 43 27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 17 16 37 13 8 3 5 23 37 44
2017 FO-02 18 8 37 15 11 4 7 29 29 31
2014 FO 28 14 16 29 7 4 1 39 44 64
2014 FO-02 33 16 11 30 8 0 2 39 50 34
2014 FO-03 35 6 19 28 6 5 0 36 43 16
2011 FO 19 28 20 17 12 0 4 30 49 101
2011 FO-02 16 25 25 14 14 0 6 30 43 49
2011 FO-03 26 32 20 19 4 0 0 22 58 26
2008 FO 20 25 31 15 7 0 2 23 46 100
2008 FO-02 18 24 34 18 6 0 0 24 42 50
2008 FO-03 32 24 29 6 8 0 0 15 56 28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 5 14 25 27 19 3 8 52 21 46
2017 FO-02 4 6 29 26 22 4 8 55 11 33
2014 FO 8 16 20 31 18 5 2 53 26 64
2014 FO-02 12 22 14 32 16 0 4 50 35 34
2014 FO-03 6 12 32 18 28 5 0 48 19 16
2011 FO 8 12 25 39 13 1 3 54 20 102
2011 FO-02 8 10 25 39 16 0 2 56 19 49
2011 FO-03 10 15 18 45 7 0 4 55 27 27
2008 FO 4 17 38 29 10 0 2 40 22 101
2008 FO-02 8 14 34 30 14 0 0 44 22 51
2008 FO-03 0 31 29 29 6 0 5 37 32 28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 19 11 39 11 17 0 3 29 30 46
2017 FO-02 16 6 42 12 20 0 4 33 23 33
2014 FO 25 20 28 11 11 4 1 23 47 64
2014 FO-02 31 19 34 9 2 2 2 12 52 34
2014 FO-03 18 23 26 5 28 0 0 33 41 16
2011 FO 17 28 28 14 8 3 2 23 48 103
2011 FO-02 16 28 33 10 6 2 4 17 48 49
2011 FO-03 14 27 30 19 7 4 0 27 42 27
2008 FO 17 29 32 16 6 0 0 22 46 101
2008 FO-02 16 32 26 17 8 0 0 25 49 51
2008 FO-03 33 23 24 17 3 0 0 20 56 28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 11 3 30 25 17 6 8 49 16 46
2017 FO-02 7 0 24 28 22 8 10 61 9 33
2014 FO 9 17 25 26 16 6 1 44 28 64
2014 FO-02 7 23 18 30 17 2 2 49 32 34
2014 FO-03 12 6 52 14 11 5 0 27 19 16
2011 FO 8 15 33 26 12 1 4 40 25 103
2011 FO-02 12 10 30 25 16 0 6 44 24 49
2011 FO-03 3 15 37 30 14 0 0 45 18 27
2008 FO 8 19 27 34 9 2 2 44 28 101
2008 FO-02 11 17 19 46 5 2 0 52 28 51
2008 FO-03 9 21 37 18 12 0 3 31 31 28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 10 19 38 8 11 6 8 23 33 45
2017 FO-02 8 10 38 11 14 8 11 31 23 32
2014 FO 29 15 29 17 6 4 0 24 46 64
2014 FO-02 31 23 28 16 2 0 0 19 53 34
2014 FO-03 35 12 20 14 14 5 0 29 50 16
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 62 22 12 0 2 0 2 86 2 46
2017 FO-02 64 20 14 0 0 0 2 86 0 33
2014 FO 70 12 5 4 1 3 5 89 6 64
2014 FO-02 72 7 2 7 2 0 10 87 10 34
2014 FO-03 75 16 8 0 0 0 0 92 0 16
2011 FO 68 16 5 3 1 1 6 91 4 102
2011 FO-02 71 15 4 4 2 0 4 89 7 49
2011 FO-03 86 7 4 4 0 0 0 93 4 27
2008 FO 70 14 2 4 1 0 9 92 6 101
2008 FO-02 71 15 2 6 2 0 4 89 9 51
2008 FO-03 73 8 0 5 0 0 14 94 6 28

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 23 36 14 8 12 3 3 63 22 46
2017 FO-02 26 30 14 8 13 4 4 61 24 33
2014 FO 15 35 10 13 13 12 2 58 31 64
2014 FO-02 9 27 9 14 24 14 2 43 46 34
2014 FO-03 23 45 12 14 0 0 6 72 15 16

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 39 27 14 9 11 0 0 66 20 46
2017 FO-02 46 18 16 8 12 0 0 64 20 33
2014 FO 31 34 6 14 11 4 0 68 26 64
2014 FO-02 28 36 5 12 17 2 0 66 30 34
2014 FO-03 52 23 11 14 0 0 0 75 14 16

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 29 29 19 6 17 0 0 58 23 46
2017 FO-02 32 23 22 6 17 0 0 54 24 33
2014 FO 33 26 9 19 7 4 1 62 28 64
2014 FO-02 26 23 6 33 7 2 2 52 42 34
2014 FO-03 58 17 14 6 6 0 0 75 12 16
2011 FO 30 32 10 14 11 2 0 64 26 103
2011 FO-02 31 27 12 14 14 2 0 59 29 49
2011 FO-03 36 38 4 15 7 0 0 75 22 27
2008 FO 25 42 12 9 8 3 1 70 17 101
2008 FO-02 23 36 16 9 11 5 0 63 20 51
2008 FO-03 27 56 11 0 3 0 3 86 3 28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 22 28 19 11 14 6 0 54 26 46
2017 FO-02 24 20 22 12 13 8 0 48 28 33
2014 FO 32 17 11 11 17 9 3 56 31 64
2014 FO-02 30 11 5 12 28 11 2 48 46 34
2014 FO-03 49 20 19 0 6 0 6 73 6 16
2011 FO 30 26 12 11 12 7 1 61 26 103
2011 FO-02 23 28 6 16 20 6 0 55 39 49
2011 FO-03 45 29 7 4 7 8 0 80 12 27
2008 FO 27 27 18 12 10 5 1 57 24 100
2008 FO-02 20 35 14 9 15 7 0 59 26 51
2008 FO-03 33 31 19 5 3 5 3 70 9 28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 17 17 28 14 12 10 2 38 30 46
2017 FO-02 20 12 28 10 16 13 2 37 30 33
2014 FO 12 19 15 22 9 22 1 40 40 64
2014 FO-02 7 9 14 32 14 23 0 21 61 34
2014 FO-03 28 17 14 12 6 18 6 59 23 16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 28 43 9 10 10 0 0 71 20 46
2017 FO-02 28 41 12 6 13 0 0 68 20 33
2014 FO 36 32 8 15 6 3 0 70 21 63
2014 FO-02 26 36 11 20 7 0 0 62 27 34
2014 FO-03 58 28 8 6 0 0 0 86 6 16
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 39 44 11 0 6 0 0 83 6 46
2017 FO-02 48 36 8 0 8 0 0 84 8 33
2014 FO 38 27 12 8 12 3 0 67 20 64
2014 FO-02 35 23 14 11 17 0 0 58 28 34
2014 FO-03 49 43 8 0 0 0 0 92 0 16
2011 FO 34 36 11 12 7 1 0 70 19 102
2011 FO-02 33 30 16 12 6 2 0 65 19 49
2011 FO-03 38 29 11 15 8 0 0 66 23 27
2008 FO 29 39 11 11 10 0 0 67 21 101
2008 FO-02 32 32 10 17 8 0 0 64 26 51
2008 FO-03 28 31 13 9 19 0 0 59 29 28

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 53 28 14 3 0 1 0 83 3 46
2017 FO-02 58 26 14 2 0 0 0 84 2 33
2014 FO 43 23 7 12 11 4 0 69 24 64
2014 FO-02 42 21 7 12 17 2 0 64 29 34
2014 FO-03 49 26 14 12 0 0 0 75 12 16
2011 FO 36 36 12 8 7 2 0 73 15 102
2011 FO-02 33 38 8 12 6 2 0 73 19 49
2011 FO-03 52 26 11 0 11 0 0 78 11 27
2008 FO 29 36 14 13 7 1 1 66 20 101
2008 FO-02 26 31 24 14 3 2 0 58 17 51
2008 FO-03 29 39 0 12 17 0 3 71 29 28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 54 30 9 6 0 0 0 85 6 46
2017 FO-02 60 26 5 8 0 0 0 86 8 33
2014 FO 42 26 4 14 11 4 0 70 25 64
2014 FO-02 42 23 4 14 14 2 0 67 29 34
2014 FO-03 48 32 8 12 0 0 0 80 12 16
2011 FO 33 33 13 10 10 2 0 67 20 102
2011 FO-02 26 37 17 10 8 2 0 64 19 49
2011 FO-03 48 26 7 8 11 0 0 74 19 27
2008 FO 28 35 13 11 10 2 0 65 22 100
2008 FO-02 28 38 12 15 6 0 0 67 21 51
2008 FO-03 31 32 9 6 19 3 0 64 26 28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 75 11 5 3 2 0 5 90 5 46
2017 FO-02 76 8 6 4 0 0 6 89 4 33
2014 FO 80 5 3 3 1 3 5 92 4 64
2014 FO-02 79 2 2 5 2 0 10 90 8 34
2014 FO-03 86 6 8 0 0 0 0 92 0 16
2011 FO 76 12 3 0 1 1 7 96 1 102
2011 FO-02 75 14 2 0 2 0 6 96 2 49
2011 FO-03 89 3 4 0 0 0 4 96 0 27
2008 FO 75 10 2 2 1 0 10 95 3 101
2008 FO-02 76 10 5 0 2 0 7 93 2 51
2008 FO-03 75 5 0 5 0 0 15 94 6 28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 52 16 11 8 3 2 9 76 12 46
2017 FO-02 52 14 8 8 4 2 12 77 14 33
2014 FO 44 16 8 1 10 10 11 75 15 64
2014 FO-02 40 12 2 2 19 9 16 69 28 34
2014 FO-03 43 29 8 0 0 12 8 90 0 16
2011 FO 42 24 10 6 11 2 4 71 18 100
2011 FO-02 42 23 12 4 12 2 4 69 18 48
2011 FO-03 57 18 12 4 8 0 0 76 12 26

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 64 23 12 0 0 1 0 88 0 45
2017 FO-02 70 20 9 0 0 0 0 91 0 33

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 64 27 6 3 0 0 0 91 3 46
2017 FO-02 70 24 5 0 0 0 0 95 0 33

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 58 27 15 0 0 0 0 85 0 46
2017 FO-02 62 24 14 0 0 0 0 86 0 33
2014 FO 39 28 11 5 14 3 0 68 20 64
2014 FO-02 39 23 7 9 21 0 0 62 31 34
2014 FO-03 49 31 14 0 6 0 0 80 6 16
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 34 36 19 5 5 2 0 71 10 46
2017 FO-02 36 38 14 6 4 2 0 75 10 33
2014 FO 33 25 10 10 10 10 1 66 23 64
2014 FO-02 26 21 9 19 14 9 2 53 37 34
2014 FO-03 38 40 5 0 6 11 0 88 7 16
2011 FO 24 32 20 6 9 9 0 61 17 103
2011 FO-02 23 26 26 4 10 10 0 55 16 49
2011 FO-03 23 37 15 11 11 4 0 62 23 27

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 26 39 22 6 6 0 0 65 13 46
2017 FO-02 28 42 20 4 6 0 0 69 10 33
2014 FO 22 35 17 13 10 4 0 59 24 63
2014 FO-02 12 33 18 21 14 2 0 46 36 34
2014 FO-03 34 42 12 6 6 0 0 75 12 15
2011 FO 19 37 16 11 14 3 0 57 26 103
2011 FO-02 19 36 18 10 16 0 0 55 27 49
2011 FO-03 16 36 11 15 18 4 0 54 34 27
2008 FO 15 33 21 12 19 0 0 48 30 101
2008 FO-02 9 37 20 18 17 0 0 46 35 51
2008 FO-03 23 27 16 0 34 0 0 50 34 28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 22 31 33 5 10 0 0 53 14 46
2017 FO-02 26 30 30 4 10 0 0 56 14 33
2014 FO 15 30 16 21 9 9 0 49 33 64
2014 FO-02 5 33 11 30 12 9 0 42 46 34
2014 FO-03 26 34 23 6 6 6 0 63 12 16
2011 FO 10 32 21 14 14 9 0 47 31 103
2011 FO-02 6 37 20 10 18 8 0 47 31 49
2011 FO-03 12 30 14 11 18 15 0 49 34 27
2008 FO 6 30 24 19 19 2 0 37 39 101
2008 FO-02 5 23 23 30 15 4 0 29 47 51
2008 FO-03 5 42 13 6 34 0 0 47 40 28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 22 34 23 8 11 1 0 57 19 46
2017 FO-02 24 34 28 6 8 0 0 58 14 33
2014 FO 22 31 21 12 10 4 0 55 23 64
2014 FO-02 9 34 23 19 12 2 0 45 31 34
2014 FO-03 40 31 11 6 12 0 0 71 18 16
2011 FO 20 32 15 10 15 7 0 56 28 103
2011 FO-02 20 37 12 12 16 2 0 59 29 49
2011 FO-03 20 30 18 7 18 7 0 53 27 27
2008 FO 9 31 25 12 17 6 0 43 30 101
2008 FO-02 9 27 26 13 17 8 0 39 33 51
2008 FO-03 15 33 15 8 26 3 0 49 35 28

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 24 33 13 18 12 0 0 57 30 45
2017 FO-02 27 33 15 13 13 0 0 60 26 32
2014 FO 19 26 13 24 13 5 0 47 38 64
2014 FO-02 9 30 7 32 17 5 0 42 51 34
2014 FO-03 26 34 22 12 6 0 0 60 18 16
2011 FO 12 35 20 20 10 2 0 48 31 103
2011 FO-02 10 39 23 18 10 0 0 49 28 49
2011 FO-03 12 29 22 19 18 0 0 41 37 27
2008 FO 7 32 20 22 15 3 0 41 38 100
2008 FO-02 6 29 24 24 12 4 0 36 38 51
2008 FO-03 8 35 9 24 23 0 0 44 47 28
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 22 47 11 13 6 0 0 69 19 45
2017 FO-02 28 41 12 11 8 0 0 69 19 32
2014 FO 18 35 17 7 19 3 1 55 27 62
2014 FO-02 19 29 12 7 31 0 2 49 39 34
2014 FO-03 26 43 31 0 0 0 0 69 0 16
2011 FO 19 45 18 11 7 1 0 64 18 103
2011 FO-02 20 39 25 10 6 0 0 59 16 49
2011 FO-03 23 29 18 14 15 0 0 52 30 27

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 40 44 6 2 3 2 3 88 5 45
2017 FO-02 43 43 4 0 4 2 4 91 4 32
2014 FO 41 29 12 4 5 3 6 77 10 64
2014 FO-02 37 25 14 7 7 0 10 69 15 34
2014 FO-03 44 40 17 0 0 0 0 83 0 16
2011 FO 38 35 15 7 2 3 1 76 9 103
2011 FO-02 39 37 12 6 4 2 0 77 10 49
2011 FO-03 44 26 14 11 0 4 0 74 11 27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 48 27 16 8 2 0 0 75 9 45
2017 FO-02 57 21 14 6 2 0 0 78 8 32
2014 FO 32 33 10 6 10 6 3 71 18 64
2014 FO-02 30 34 7 2 17 5 5 72 21 34
2014 FO-03 38 23 28 6 0 5 0 65 6 16
2011 FO 36 34 9 7 8 5 1 75 16 103
2011 FO-02 30 41 8 6 8 4 2 76 15 49
2011 FO-03 42 33 10 4 8 4 0 77 12 27
2008 FO 23 35 17 10 11 4 0 60 22 101
2008 FO-02 29 31 17 10 9 4 0 62 20 51
2008 FO-03 15 46 6 12 14 6 0 66 28 28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 33 35 26 3 2 1 0 69 5 45
2017 FO-02 39 38 21 2 0 0 0 77 2 32
2014 FO 21 33 19 8 13 4 3 58 22 64
2014 FO-02 23 34 9 11 17 0 5 61 29 34
2014 FO-03 23 32 25 6 8 6 0 59 15 16
2011 FO 23 36 18 13 6 2 2 62 19 103
2011 FO-02 35 30 10 18 6 0 0 65 25 49
2011 FO-03 12 52 18 12 7 0 0 64 18 27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 22 30 15 7 21 6 0 55 29 45
2017 FO-02 26 32 8 6 22 4 0 61 30 32
2014 FO 16 22 15 15 20 12 0 43 40 64
2014 FO-02 17 16 7 18 31 12 0 37 56 34
2014 FO-03 6 37 28 12 6 12 0 49 20 16
2011 FO 19 22 13 21 14 10 1 45 40 102
2011 FO-02 18 20 10 20 18 13 0 44 45 49
2011 FO-03 20 19 7 27 12 11 4 46 45 26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 61 26 6 0 5 0 2 89 5 46
2017 FO-02 60 28 6 0 4 0 2 90 4 33
2014 FO 66 18 2 0 4 4 5 93 4 64
2014 FO-02 77 9 0 0 7 0 7 92 8 34
2014 FO-03 58 23 11 0 0 8 0 88 0 16

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 66 24 3 6 0 0 2 91 6 46
2017 FO-02 70 18 2 7 0 0 2 90 8 33
2014 FO 63 16 1 0 5 9 6 92 6 64
2014 FO-02 65 12 2 0 9 4 7 87 11 34
2014 FO-03 70 17 0 0 0 14 0 100 0 16
2011 FO 70 17 4 2 1 3 3 93 3 102
2011 FO-02 73 15 6 4 2 0 0 87 6 48
2011 FO-03 71 18 4 0 0 4 4 96 0 27
2008 FO 66 21 4 3 1 1 3 91 5 101
2008 FO-02 63 25 6 2 0 2 2 92 2 51
2008 FO-03 66 26 0 5 0 0 3 94 6 28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 25 27 26 11 11 0 0 52 22 46
2017 FO-02 30 27 20 10 14 0 0 57 24 33
2014 FO 14 33 18 12 14 8 1 51 29 64
2014 FO-02 17 20 25 14 19 5 0 39 35 34
2014 FO-03 6 57 11 12 6 8 0 69 19 16
2011 FO 24 31 16 13 16 1 0 55 29 102
2011 FO-02 19 31 19 15 17 0 0 50 31 48
2011 FO-03 30 29 8 22 11 0 0 59 33 27
2008 FO 11 33 23 13 16 2 2 46 31 101
2008 FO-02 11 29 29 9 17 2 2 41 28 51
2008 FO-03 18 27 12 15 29 0 0 45 43 28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 8 23 16 25 19 0 9 34 49 46
2017 FO-02 8 22 16 17 25 0 12 34 48 33
2014 FO 11 14 13 12 36 9 5 29 56 64
2014 FO-02 11 7 14 7 47 5 9 21 63 34
2014 FO-03 6 19 18 18 26 14 0 29 50 16
2011 FO 16 24 15 15 28 1 1 41 44 102
2011 FO-02 10 17 19 16 38 0 0 27 54 48
2011 FO-03 15 34 4 19 25 0 4 51 46 27
2008 FO 9 24 19 21 21 3 3 36 44 101
2008 FO-02 6 18 26 22 21 2 4 26 46 51
2008 FO-03 20 32 6 15 24 3 0 53 40 28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 14 46 25 6 10 0 0 59 16 46
2017 FO-02 16 43 23 6 12 0 0 58 18 33

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 41 51 7 0 0 0 0 93 0 46
2017 FO-02 44 48 7 0 0 0 0 93 0 33
2014 FO 40 34 9 2 3 11 1 84 5 64
2014 FO-02 33 42 11 0 2 10 2 85 3 34
2014 FO-03 57 23 8 0 6 6 0 85 6 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 46 34 18 0 2 0 0 80 2 46
2017 FO-02 48 32 18 0 2 0 0 80 2 33
2014 FO 39 37 5 2 10 4 3 82 13 64
2014 FO-02 37 39 2 0 14 2 5 82 15 34
2014 FO-03 49 37 8 0 6 0 0 86 6 16
2011 FO 31 37 19 6 5 3 0 70 11 102
2011 FO-02 29 39 20 4 6 2 0 69 10 49
2011 FO-03 38 33 19 4 7 0 0 71 10 27

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 53 30 16 1 0 0 0 83 1 46
2017 FO-02 62 22 14 1 0 0 0 84 1 33
2014 FO 47 22 12 4 12 3 0 71 17 63
2014 FO-02 41 23 11 5 20 0 0 64 24 34
2014 FO-03 62 26 6 6 0 0 0 88 6 16
2011 FO 35 40 13 4 8 1 0 76 11 103
2011 FO-02 31 47 12 0 10 0 0 78 10 49
2011 FO-03 48 23 14 4 11 0 0 71 15 27
2008 FO 31 40 15 4 9 0 0 72 13 100
2008 FO-02 25 44 21 2 8 0 0 69 10 51
2008 FO-03 30 42 3 11 14 0 0 72 25 28

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 40 33 19 4 3 0 0 73 8 46
2017 FO-02 46 32 14 3 4 0 0 78 7 33
2014 FO 30 30 18 4 12 4 2 64 17 64
2014 FO-02 23 25 23 2 21 2 3 50 25 34
2014 FO-03 43 39 12 6 0 0 0 82 6 16
2011 FO 29 38 16 7 9 1 0 67 17 103
2011 FO-02 21 43 18 4 12 2 0 65 17 49
2011 FO-03 38 30 11 11 11 0 0 67 22 27

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 43 32 21 4 0 0 0 75 4 46
2017 FO-02 50 30 16 3 0 0 0 80 3 33
2014 FO 29 29 20 6 12 4 0 61 19 64
2014 FO-02 21 25 25 9 17 3 0 47 26 34
2014 FO-03 43 39 12 0 6 0 0 82 6 16
2011 FO 24 43 13 9 9 1 0 69 18 101
2011 FO-02 21 46 20 4 8 0 0 67 12 48
2011 FO-03 32 22 11 20 15 0 0 54 35 26
2008 FO 27 40 13 9 11 0 0 67 19 100
2008 FO-02 25 45 18 4 8 0 0 70 12 51
2008 FO-03 24 34 3 19 20 0 0 57 39 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 41 21 21 17 0 1 0 62 17 46
2017 FO-02 46 20 18 15 0 0 0 67 15 33
2014 FO 41 21 7 10 16 6 0 66 27 64
2014 FO-02 30 21 9 9 28 3 0 52 38 34
2014 FO-03 66 26 0 8 0 0 0 92 8 16
2011 FO 31 28 13 16 7 5 0 62 24 103
2011 FO-02 31 26 18 10 12 2 0 59 23 49
2011 FO-03 34 26 7 26 7 0 0 60 33 27
2008 FO 27 28 17 12 12 4 0 57 25 100
2008 FO-02 30 20 22 13 14 2 0 50 27 51
2008 FO-03 21 37 12 15 12 3 0 60 28 28
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 FO 14 55 31 46
2017 FO-02 12 58 30 33
2014 FO 25 53 21 64
2014 FO-02 26 58 16 34
2014 FO-03 25 52 23 16
2011 FO 20 54 26 102
2011 FO-02 19 52 29 48
2011 FO-03 32 42 26 27
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 FO 17 83 46
2017 FO-02 20 80 33
2014 FO 22 78 63
2014 FO-02 24 76 34

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 17 19 27 6 4 25 1 50 14 46
2017 FO-02 18 20 22 8 5 26 0 52 18 33
2014 FO 20 14 14 10 11 27 4 50 30 63
2014 FO-02 14 12 11 10 17 29 7 40 42 33
2014 FO-03 34 22 26 6 6 6 0 60 12 16

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 40 44 8 2 4 1 0 86 6 46
2017 FO-02 46 44 4 0 5 0 0 91 5 33
2014 FO 33 29 8 11 9 9 0 68 23 64
2014 FO-02 30 32 5 13 14 7 0 66 29 34
2014 FO-03 42 29 12 6 6 6 0 75 12 16
2011 FO 32 41 13 8 5 1 0 74 13 102
2011 FO-02 40 33 16 6 4 0 0 73 10 48
2011 FO-03 33 39 11 12 4 0 0 73 16 27
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 28 61 8 0 2 0 2 90 2 46
2017 FO-02 32 58 10 0 0 0 0 90 0 33
2014 FO 18 51 12 8 3 4 4 75 12 64
2014 FO-02 23 55 17 5 0 0 0 78 5 34
2014 FO-03 12 69 0 6 8 5 0 85 15 16
2011 FO 23 55 7 9 1 3 2 83 10 102
2011 FO-02 29 56 10 4 0 0 0 85 4 48
2011 FO-03 25 56 0 12 4 0 4 84 16 27
2008 FO 23 45 13 11 5 1 2 70 17 100
2008 FO-02 24 44 16 12 4 0 0 68 16 50
2008 FO-03 30 61 3 3 3 0 0 91 6 28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 16 36 20 1 6 18 3 65 10 46
2017 FO-02 20 38 15 0 8 16 2 71 10 33
2014 FO 9 24 18 17 4 25 3 46 29 64
2014 FO-02 7 26 9 23 7 28 0 45 42 34
2014 FO-03 18 35 37 0 0 11 0 59 0 16
2011 FO 13 25 18 10 7 23 4 52 23 102
2011 FO-02 12 21 20 10 6 23 7 47 24 48
2011 FO-03 14 26 22 0 11 27 0 55 15 27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 44 48 0 0 0 6 2 100 0 46
2017 FO-02 50 45 0 0 0 4 0 100 0 33
2014 FO 27 32 18 3 5 12 4 70 9 64
2014 FO-02 28 30 19 5 9 9 0 64 15 34
2014 FO-03 29 45 14 0 0 11 0 84 0 16
2011 FO 30 38 8 7 5 11 1 77 14 102
2011 FO-02 29 46 6 8 2 8 0 82 11 48
2011 FO-03 33 33 4 4 11 12 4 79 17 27
2008 FO 19 40 21 8 7 2 3 62 16 101
2008 FO-02 20 41 23 4 7 2 2 64 12 51
2008 FO-03 24 44 9 16 3 3 0 70 20 28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 35 35 13 8 0 8 2 78 8 46
2017 FO-02 42 32 12 8 0 6 0 79 8 33
2014 FO 21 38 12 3 5 17 4 75 10 64
2014 FO-02 26 38 12 5 9 9 0 71 15 34
2014 FO-03 12 45 20 0 0 23 0 74 0 16
2011 FO 30 36 9 5 9 12 0 74 16 102
2011 FO-02 32 37 12 6 8 4 0 72 15 48
2011 FO-03 30 33 7 0 11 19 0 78 13 27
2008 FO 19 31 24 15 4 4 3 53 21 101
2008 FO-02 19 32 23 16 6 4 0 54 22 51
2008 FO-03 25 23 21 22 6 3 0 49 29 28
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 FO 0 100 45
2017 FO-02 0 100 32
2014 FO 15 85 64
2014 FO-02 22 78 34

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 30 15 21 0 0 33 0 68 0 46
2017 FO-02 34 14 23 0 0 28 0 68 0 33
2014 FO 13 19 12 6 8 38 4 55 24 63
2014 FO-02 12 14 9 5 13 48 0 49 34 33
2014 FO-03 19 26 31 0 6 18 0 55 7 16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 50 34 13 0 0 3 0 86 0 46
2017 FO-02 56 31 13 0 0 0 0 87 0 33
2014 FO 31 34 8 7 7 13 0 75 16 64
2014 FO-02 25 37 9 8 9 11 0 70 20 34
2014 FO-03 36 35 12 0 6 12 0 80 7 16
2011 FO 38 40 9 1 6 6 0 83 8 103
2011 FO-02 47 32 10 0 6 4 0 83 6 49
2011 FO-03 37 39 4 4 8 8 0 83 13 27
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 35 24 17 13 6 0 5 62 20 46
2017 FO-02 35 26 18 12 4 0 6 64 17 33

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 25 14 40 8 10 0 3 40 18 46
2017 FO-02 26 16 39 8 6 0 4 44 15 33

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 38 30 18 6 3 0 5 71 10 46
2017 FO-02 36 29 21 4 4 0 6 69 9 33

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 18 15 21 14 28 0 5 34 44 45
2017 FO-02 14 15 21 16 27 0 6 31 46 32

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 57 16 22 0 0 0 5 77 0 46
2017 FO-02 56 16 22 0 0 0 6 76 0 33

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 31 32 18 11 5 0 3 65 16 46
2017 FO-02 30 32 17 12 4 0 4 65 17 33

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 36 40 10 8 2 2 3 80 10 46
2017 FO-02 39 36 10 6 2 2 4 80 9 33

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 33 34 14 14 2 0 3 69 16 46
2017 FO-02 34 32 14 16 0 0 4 69 16 33

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 34 33 24 3 2 0 5 71 5 46
2017 FO-02 40 28 20 3 2 0 6 72 6 33

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 36 27 25 10 0 0 3 64 10 46
2017 FO-02 39 26 23 8 0 0 4 68 9 33

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 54 14 20 5 4 0 3 70 9 46
2017 FO-02 54 10 20 6 5 0 4 67 12 33

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 70 14 9 3 0 0 3 87 3 46
2017 FO-02 68 12 12 4 0 0 4 83 4 33

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 37 33 16 2 9 0 3 73 11 46
2017 FO-02 34 36 14 0 12 0 4 73 12 33

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 51 30 3 8 8 0 0 81 16 46
2017 FO-02 46 34 4 8 8 0 0 80 16 33

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 45 19 6 8 0 0 22 82 10 46
2017 FO-02 42 18 8 8 0 0 24 79 11 33

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 62 21 5 3 5 0 3 86 8 45
2017 FO-02 60 21 7 4 4 0 4 84 9 32

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 76 8 0 5 0 0 11 94 6 45
2017 FO-02 79 2 0 4 0 0 14 95 5 32

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 48 35 11 0 0 0 6 88 0 46
2017 FO-02 41 38 12 0 0 0 8 87 0 33

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 19 27 37 14 3 0 0 45 17 46
2017 FO-02 18 28 34 16 4 0 0 46 20 33

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 9 11 40 22 17 0 0 39 21 46
2017 FO-02 12 10 36 25 17 0 0 42 22 33

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 31 40 25 1 3 0 0 71 4 46
2017 FO-02 34 36 26 0 4 0 0 71 4 33

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 20 34 31 5 9 1 0 54 14 46
2017 FO-02 20 31 34 4 12 0 0 50 16 33
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 19 29 23 17 3 8 0 21 79 46
2017 FO-02 12 34 22 19 4 8 0 13 87 33

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 FO 17 32
2017 FO-02 15 25

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 FO 23 32
2017 FO-02 21 25

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 FO 0 32
2017 FO-02 0 25

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 FO 53 32
2017 FO-02 57 25

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 FO 0 32
2017 FO-02 0 25

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 FO 52 32
2017 FO-02 53 25

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 FO 12 45 16 12 7 9 30
2017 FO-02 14 51 9 11 8 8 23

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 25 23 9 19 13 7 4 55 36 32
2017 FO-02 28 27 8 18 7 8 5 63 28 25

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FO 9 21 13 24 24 4 4 33 52 31
2017 FO-02 10 22 15 25 17 5 5 36 47 25
Report a problem or mistake on this page
Date modified: