2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	46	5	7	2	86	9	3630
2017	FI-01	46	42	4	6	1	89	8	793
2017	FI-02	40	48	4	6	2	88	8	1158
2017	FI-03	37	47	5	8	3	84	11	1086
2017	FI-04	37	47	5	7	3	85	10	501
2014	FI	41	45	5	6	2	87	9	3860
2014	FI-01	40	47	4	7	2	88	8	869
2014	FI-02	44	43	5	6	2	87	8	1307
2014	FI-03	40	46	5	6	2	87	9	1099
2014	FI-04	41	46	5	6	2	87	8	522
2011	FI	45	45	3	6	2	89	8	4124
2011	FI-01	45	45	3	6	1	90	7	1078
2011	FI-02	45	43	4	7	2	88	8	1297
2011	FI-03	45	46	3	5	1	90	7	1148
2011	FI-04	43	45	3	6	3	88	9	562
2008	FI	45	45	3	6	2	89	7	3196
2008	FI-01	45	46	2	5	2	91	6	849
2008	FI-02	43	46	3	6	1	90	7	981
2008	FI-03	45	45	4	5	2	89	7	888
2008	FI-04	47	39	3	8	2	87	10	399

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	66	26	4	2	1	0	1	93	3	3625
2017	FI-01	71	21	4	2	1	0	1	93	3	790
2017	FI-02	65	27	3	2	1	0	1	93	4	1156
2017	FI-03	64	28	3	2	1	1	1	94	3	1086
2017	FI-04	66	25	4	4	1	0	1	91	5	501
2014	FI	67	25	4	2	1	0	1	93	3	3856
2014	FI-01	68	23	4	3	1	0	0	92	4	869
2014	FI-02	67	25	3	3	1	0	1	93	3	1304
2014	FI-03	67	26	3	2	1	1	0	93	3	1097
2014	FI-04	66	28	4	2	1	0	0	94	2	523
2011	FI	71	22	3	3	1	0	1	93	4	4122
2011	FI-01	73	21	2	3	1	0	0	95	4	1077
2011	FI-02	70	21	4	3	1	0	1	92	4	1295
2011	FI-03	69	24	3	2	1	0	0	94	3	1149
2011	FI-04	71	22	3	3	1	1	0	93	4	562
2008	FI	70	22	3	4	1	0	0	92	4	3194
2008	FI-01	74	19	3	3	1	0	0	94	3	847
2008	FI-02	67	24	3	4	1	1	0	92	5	982
2008	FI-03	68	23	4	4	1	0	0	91	5	888
2008	FI-04	72	20	3	3	2	0	0	92	4	398

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	25	8	11	4	0	78	15	3632
2017	FI-01	58	23	7	8	3	1	82	12	794
2017	FI-02	55	24	7	10	4	1	79	14	1159
2017	FI-03	47	28	8	13	4	0	75	17	1086
2017	FI-04	47	26	11	12	4	0	73	16	502
2014	FI	52	26	7	10	4	1	78	14	3856
2014	FI-01	55	25	7	8	4	1	81	12	867
2014	FI-02	52	25	7	9	5	1	78	14	1306
2014	FI-03	51	26	8	10	4	0	77	15	1097
2014	FI-04	49	29	6	12	5	0	78	16	523
2011	FI	55	23	7	11	4	1	78	15	4123
2011	FI-01	62	19	6	9	3	1	82	12	1078
2011	FI-02	54	23	6	11	4	1	78	15	1297
2011	FI-03	50	26	8	13	4	0	76	16	1148
2011	FI-04	52	25	7	12	5	0	77	17	562
2008	FI	54	23	6	11	4	1	78	15	3191
2008	FI-01	65	18	6	8	3	1	83	11	846
2008	FI-02	51	24	8	11	4	1	76	16	982
2008	FI-03	48	27	6	14	5	0	75	19	886
2008	FI-04	52	27	5	10	6	0	78	16	398

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	38	7	9	5	80	13	3631
2017	FI-01	46	37	6	8	4	83	11	793
2017	FI-02	42	38	7	10	4	80	14	1159
2017	FI-03	40	41	7	7	4	81	12	1085
2017	FI-04	44	31	8	9	8	75	17	502
2014	FI	45	38	7	6	4	83	10	3858
2014	FI-01	45	38	7	6	4	83	10	869
2014	FI-02	48	37	6	6	3	85	10	1306
2014	FI-03	45	38	7	6	4	83	10	1097
2014	FI-04	43	37	6	7	6	80	13	523
2011	FI	46	37	7	6	3	84	10	4118
2011	FI-01	47	37	7	7	3	83	10	1072
2011	FI-02	46	37	7	6	3	84	9	1294
2011	FI-03	46	39	7	6	3	85	9	1151
2011	FI-04	48	34	6	8	4	82	12	562

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	43	11	10	5	0	74	15	3632
2017	FI-01	29	43	10	10	7	0	72	18	795
2017	FI-02	28	44	12	11	5	0	73	16	1158
2017	FI-03	30	44	10	10	5	0	75	15	1085
2017	FI-04	40	39	10	7	4	0	79	10	502
2014	FI	30	43	11	11	6	0	72	16	3857
2014	FI-01	27	42	11	12	7	0	69	19	869
2014	FI-02	28	42	12	11	6	0	71	17	1304
2014	FI-03	31	44	11	9	6	0	75	14	1098
2014	FI-04	37	42	8	8	5	0	80	12	523
2011	FI	32	42	12	9	4	0	75	13	4127
2011	FI-01	30	42	12	11	6	0	72	16	1078
2011	FI-02	30	43	13	10	4	0	73	14	1297
2011	FI-03	32	43	13	8	3	1	76	11	1151
2011	FI-04	43	37	10	6	2	1	82	8	562
2008	FI	29	43	12	11	4	0	72	15	3201
2008	FI-01	24	47	13	10	5	0	71	16	851
2008	FI-02	26	42	13	13	5	0	69	18	983
2008	FI-03	32	41	13	10	3	1	73	14	888
2008	FI-04	39	41	9	7	2	1	81	9	400

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	45	9	5	2	0	84	7	3628
2017	FI-01	36	44	10	7	3	0	80	10	794
2017	FI-02	37	46	10	5	2	0	82	8	1157
2017	FI-03	41	45	9	4	1	0	86	6	1084
2017	FI-04	47	43	6	3	2	0	90	4	501
2014	FI	39	44	9	5	2	0	83	7	3861
2014	FI-01	35	43	13	7	2	1	78	9	870
2014	FI-02	36	45	10	6	3	0	82	9	1307
2014	FI-03	41	46	7	4	2	0	86	6	1098
2014	FI-04	50	41	6	2	1	0	91	4	523
2011	FI	42	42	9	4	2	0	84	7	4122
2011	FI-01	39	42	11	5	3	0	81	8	1078
2011	FI-02	38	44	10	5	3	0	82	8	1296
2011	FI-03	44	42	8	3	2	0	87	5	1147
2011	FI-04	51	38	5	5	1	0	89	6	562
2008	FI	40	44	9	5	2	0	84	7	3198
2008	FI-01	34	47	9	6	4	0	81	10	850
2008	FI-02	35	47	11	5	2	0	82	7	983
2008	FI-03	46	40	8	5	1	0	86	6	887
2008	FI-04	51	38	5	3	2	0	89	5	399

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	40	6	5	2	87	7	3628
2017	FI-01	42	40	7	7	4	82	11	794
2017	FI-02	43	42	7	5	2	86	7	1157
2017	FI-03	50	40	5	4	1	90	5	1085
2017	FI-04	57	35	4	3	1	92	4	500
2014	FI	47	40	7	4	2	87	7	3859
2014	FI-01	39	42	10	6	3	81	9	870
2014	FI-02	43	41	8	5	2	85	7	1306
2014	FI-03	50	40	5	3	1	90	5	1097
2014	FI-04	61	34	2	3	1	94	3	523
2011	FI	46	41	6	4	2	88	6	4127
2011	FI-01	39	44	7	6	4	83	10	1077
2011	FI-02	41	45	7	4	2	86	6	1297
2011	FI-03	52	40	5	3	1	91	4	1152
2011	FI-04	62	32	3	3	1	94	3	562
2008	FI	47	42	5	4	2	89	6	3201
2008	FI-01	39	45	7	6	3	83	9	851
2008	FI-02	43	44	7	5	2	87	6	983
2008	FI-03	51	42	4	2	1	93	3	888
2008	FI-04	62	33	1	2	2	96	4	400

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	39	7	4	2	0	87	6	3619
2017	FI-01	47	38	9	4	2	0	85	6	791
2017	FI-02	45	41	7	4	2	0	87	6	1155
2017	FI-03	49	40	5	4	1	0	89	5	1081
2017	FI-04	54	35	5	5	1	0	88	7	500
2014	FI	46	40	7	4	2	0	87	6	3856
2014	FI-01	41	44	7	5	2	0	85	8	870
2014	FI-02	47	40	7	4	2	0	87	6	1305
2014	FI-03	47	39	8	4	2	1	86	6	1096
2014	FI-04	53	36	6	4	1	0	89	5	523

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	36	9	7	4	0	0	80	11	3626
2017	FI-01	48	32	9	6	5	1	0	81	10	792
2017	FI-02	45	34	9	7	4	0	0	80	11	1158
2017	FI-03	42	38	9	7	4	0	0	80	11	1083
2017	FI-04	38	39	10	7	6	0	0	77	13	501
2014	FI	42	35	11	7	4	0	1	78	12	3860
2014	FI-01	42	35	11	6	5	0	1	78	11	869
2014	FI-02	44	35	10	6	4	0	1	80	10	1306
2014	FI-03	41	35	10	8	5	0	0	77	13	1099
2014	FI-04	38	36	13	8	5	0	0	74	13	523
2011	FI	45	37	8	6	3	0	1	82	10	4126
2011	FI-01	47	36	7	6	3	0	1	84	8	1077
2011	FI-02	45	36	9	5	3	1	0	82	9	1297
2011	FI-03	44	38	7	8	4	0	0	82	11	1152
2011	FI-04	39	39	9	7	6	0	0	78	13	562

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	28	11	10	8	1	7	68	20	3627
2017	FI-01	37	24	12	10	8	2	7	67	20	794
2017	FI-02	35	28	12	10	8	1	6	68	19	1156
2017	FI-03	37	29	11	10	7	1	5	71	18	1084
2017	FI-04	25	32	9	10	8	1	16	68	21	501
2014	FI	33	28	10	10	10	2	7	67	22	3860
2014	FI-01	33	27	10	9	10	2	9	67	22	870
2014	FI-02	35	30	11	9	8	2	6	70	19	1305
2014	FI-03	35	27	9	11	10	2	4	67	23	1099
2014	FI-04	29	24	8	11	10	2	16	65	25	523
2011	FI	35	27	10	10	8	1	9	69	21	4126
2011	FI-01	34	27	11	8	7	2	10	70	18	1077
2011	FI-02	36	27	10	10	8	1	8	70	20	1297
2011	FI-03	38	29	9	10	8	1	5	72	19	1152
2011	FI-04	26	22	9	13	13	0	17	57	32	562
2008	FI	37	27	10	10	8	2	6	70	19	3200
2008	FI-01	39	27	9	8	7	2	7	73	17	851
2008	FI-02	38	29	11	10	6	2	5	71	17	983
2008	FI-03	41	28	9	11	7	2	2	72	19	887
2008	FI-04	29	21	10	13	12	0	16	59	29	400

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	49	11	7	4	78	10	3631
2017	FI-01	26	50	12	7	4	76	12	794
2017	FI-02	29	48	13	7	3	77	11	1158
2017	FI-03	30	50	11	6	3	80	10	1086
2017	FI-04	36	49	7	4	3	85	8	501
2014	FI	29	48	12	8	4	76	12	3862
2014	FI-01	27	47	15	8	4	74	12	870
2014	FI-02	27	49	12	9	4	76	13	1307
2014	FI-03	29	48	12	7	4	77	11	1099
2014	FI-04	36	47	9	6	2	83	8	523
2011	FI	32	46	11	7	4	78	11	4119
2011	FI-01	31	44	13	7	5	75	12	1077
2011	FI-02	29	46	12	7	5	76	12	1293
2011	FI-03	32	48	11	6	3	81	9	1149
2011	FI-04	40	43	9	5	4	83	8	562
2008	FI	32	46	11	8	3	78	11	3190
2008	FI-01	28	48	10	8	5	77	13	848
2008	FI-02	28	48	13	8	3	76	11	980
2008	FI-03	36	42	11	9	2	78	11	884
2008	FI-04	43	43	7	6	2	85	8	399

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	40	16	11	7	0	0	67	17	3631
2017	FI-01	27	40	15	10	7	0	0	68	17	794
2017	FI-02	26	39	17	11	6	0	0	65	18	1158
2017	FI-03	25	43	15	10	7	0	0	68	17	1087
2017	FI-04	29	42	15	9	6	0	0	71	14	500
2014	FI	25	39	17	11	7	0	0	65	18	3859
2014	FI-01	24	38	20	9	8	0	1	63	17	869
2014	FI-02	26	40	17	9	8	0	0	66	17	1305
2014	FI-03	25	39	17	12	6	0	0	65	19	1099
2014	FI-04	28	40	15	12	5	0	0	68	17	523
2011	FI	25	42	16	11	6	0	0	68	16	4127
2011	FI-01	25	41	16	10	8	1	0	66	18	1077
2011	FI-02	23	42	17	11	5	0	0	66	16	1298
2011	FI-03	26	44	15	11	4	0	0	70	15	1150
2011	FI-04	26	43	15	11	5	0	0	69	16	563

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	44	13	11	5	71	16	3629
2017	FI-01	28	44	13	10	5	72	15	794
2017	FI-02	26	44	14	12	5	70	17	1157
2017	FI-03	26	45	13	10	5	71	16	1085
2017	FI-04	31	45	9	10	5	76	15	501

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	45	10	5	2	0	84	7	3626
2017	FI-01	36	43	12	5	3	0	80	8	792
2017	FI-02	36	46	10	4	2	0	83	7	1157
2017	FI-03	38	47	8	5	2	0	86	7	1085
2017	FI-04	44	44	7	3	2	0	88	5	500
2014	FI	38	45	11	4	2	0	83	6	3860
2014	FI-01	32	47	12	5	3	1	80	7	870
2014	FI-02	37	45	12	4	2	0	82	6	1306
2014	FI-03	37	46	11	4	2	0	84	6	1099
2014	FI-04	50	39	7	3	1	0	89	5	522
2011	FI	38	46	10	4	2	0	84	6	4123
2011	FI-01	36	46	11	5	2	0	82	7	1076
2011	FI-02	37	46	11	4	2	0	83	6	1295
2011	FI-03	38	48	10	3	1	0	86	4	1152
2011	FI-04	47	41	7	3	1	0	89	4	561
2008	FI	40	43	9	5	3	0	83	8	3200
2008	FI-01	35	46	10	6	3	0	80	9	850
2008	FI-02	38	43	10	5	3	1	82	8	983
2008	FI-03	41	43	9	4	3	0	84	7	888
2008	FI-04	52	39	4	3	1	0	91	5	400

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	43	15	9	5	71	14	3626
2017	FI-01	27	41	17	9	6	68	15	791
2017	FI-02	27	42	15	11	5	69	16	1158
2017	FI-03	28	45	14	8	5	73	13	1084
2017	FI-04	33	43	12	6	6	76	11	501

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	41	9	3	2	87	5	3622
2017	FI-01	45	39	9	5	1	84	6	792
2017	FI-02	43	43	9	3	2	86	5	1152
2017	FI-03	44	43	9	2	1	87	3	1084
2017	FI-04	52	41	5	2	1	93	2	502
2014	FI	54	34	8	2	1	88	4	3858
2014	FI-01	55	32	9	3	1	87	4	870
2014	FI-02	52	36	9	2	1	88	3	1305
2014	FI-03	53	34	9	3	1	87	4	1098
2014	FI-04	62	30	5	2	1	92	2	523
2011	FI	52	36	8	2	1	88	4	4121
2011	FI-01	50	36	9	3	2	87	4	1075
2011	FI-02	49	38	9	3	1	87	4	1294
2011	FI-03	51	38	8	2	1	89	3	1151
2011	FI-04	63	29	6	2	1	92	2	562

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	46	11	9	4	76	13	3616
2017	FI-01	26	44	13	11	5	71	17	793
2017	FI-02	27	46	13	10	4	73	14	1148
2017	FI-03	32	48	10	7	3	80	10	1082
2017	FI-04	40	42	8	7	3	83	9	502
2014	FI	26	46	13	9	5	72	15	3861
2014	FI-01	21	45	17	10	7	66	17	870
2014	FI-02	23	47	15	10	5	70	16	1306
2014	FI-03	29	46	12	8	5	76	12	1099
2014	FI-04	36	46	6	8	4	82	12	523
2011	FI	32	45	11	8	4	77	12	4120
2011	FI-01	28	46	13	9	4	74	13	1077
2011	FI-02	28	48	11	7	5	77	12	1295
2011	FI-03	35	45	10	8	3	79	11	1150
2011	FI-04	41	41	8	6	4	82	10	560

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	39	13	8	4	75	12	3619
2017	FI-01	33	41	13	8	5	74	13	792
2017	FI-02	34	39	14	8	4	74	12	1150
2017	FI-03	36	41	13	7	4	77	10	1083
2017	FI-04	44	35	12	6	3	78	10	502
2014	FI	32	41	14	7	5	74	12	3859
2014	FI-01	30	41	16	7	6	71	13	869
2014	FI-02	30	43	15	8	4	73	13	1306
2014	FI-03	35	41	12	7	5	76	12	1098
2014	FI-04	39	40	12	5	4	79	10	523

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	42	14	8	4	0	0	74	12	3618
2017	FI-01	33	42	13	7	5	0	0	75	11	793
2017	FI-02	31	41	15	9	3	0	0	73	12	1150
2017	FI-03	32	43	12	9	4	0	0	76	13	1082
2017	FI-04	37	39	13	8	3	0	0	76	11	501
2014	FI	31	43	13	8	4	0	0	74	13	3859
2014	FI-01	31	43	13	8	5	0	0	74	13	870
2014	FI-02	29	44	15	8	4	0	0	73	12	1306
2014	FI-03	31	43	13	9	4	0	0	74	13	1098
2014	FI-04	35	42	10	7	5	0	0	77	12	523
2011	FI	36	43	11	6	2	0	0	80	8	4119
2011	FI-01	37	42	13	5	2	1	1	79	8	1075
2011	FI-02	35	42	13	7	2	1	0	78	8	1294
2011	FI-03	35	46	9	6	2	0	0	82	9	1151
2011	FI-04	37	44	10	6	3	1	0	82	8	561

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	44	11	5	3	80	8	3614
2017	FI-01	38	39	13	6	3	78	9	792
2017	FI-02	33	45	12	6	3	79	9	1149
2017	FI-03	35	47	11	5	2	82	7	1079
2017	FI-04	40	45	9	3	3	85	6	502
2014	FI	35	44	12	5	3	80	8	3856
2014	FI-01	35	44	13	5	3	79	8	870
2014	FI-02	34	46	11	5	4	80	9	1305
2014	FI-03	37	43	12	6	3	80	8	1096
2014	FI-04	41	44	9	5	2	85	7	523
2011	FI	39	45	9	4	2	84	7	4124
2011	FI-01	39	44	9	5	2	84	8	1077
2011	FI-02	37	46	9	5	3	83	8	1297
2011	FI-03	40	45	9	3	2	85	5	1150
2011	FI-04	45	43	7	3	2	88	5	562
2008	FI	39	45	8	6	2	84	8	3199
2008	FI-01	37	46	7	6	3	84	9	850
2008	FI-02	35	48	9	6	2	83	8	982
2008	FI-03	42	41	9	5	2	84	7	888
2008	FI-04	44	44	6	5	1	88	5	400

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	40	14	6	3	0	77	9	3635
2017	FI-01	45	38	12	3	1	0	83	4	795
2017	FI-02	41	41	12	4	2	0	82	6	1159
2017	FI-03	33	42	15	6	3	0	75	10	1087
2017	FI-04	26	35	19	15	5	0	61	20	501
2014	FI	35	40	16	6	3	0	75	9	3860
2014	FI-01	42	38	13	4	2	0	80	6	869
2014	FI-02	41	40	13	4	2	0	82	5	1306
2014	FI-03	29	43	18	7	3	0	72	10	1099
2014	FI-04	23	37	21	13	7	0	59	20	523
2011	FI	35	38	16	7	3	0	73	11	4120
2011	FI-01	45	35	13	5	1	0	80	6	1076
2011	FI-02	38	41	13	5	3	0	80	8	1293
2011	FI-03	29	40	19	9	3	0	69	12	1149
2011	FI-04	21	33	23	13	10	0	55	23	563
2008	FI	26	39	20	10	4	0	66	14	3198
2008	FI-01	34	39	17	7	3	0	74	10	849
2008	FI-02	31	41	17	8	2	1	72	10	983
2008	FI-03	21	39	24	12	5	0	59	17	887
2008	FI-04	13	37	26	17	8	0	50	24	400

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	24	40	18	7	1	2	26	33	3619
2017	FI-01	6	17	37	24	10	1	4	36	25	788
2017	FI-02	8	23	39	20	7	1	3	28	31	1156
2017	FI-03	9	27	43	14	5	1	1	20	36	1084
2017	FI-04	10	30	37	16	5	0	1	21	41	499
2014	FI	10	28	39	16	6	1	2	22	39	3857
2014	FI-01	8	24	37	19	7	1	3	28	34	866
2014	FI-02	9	26	41	16	5	1	2	22	36	1307
2014	FI-03	11	31	38	13	5	0	1	19	42	1098
2014	FI-04	12	32	38	13	5	0	1	18	44	523
2011	FI	10	27	37	18	6	1	2	24	38	4122
2011	FI-01	7	22	35	23	8	2	2	32	31	1074
2011	FI-02	8	25	38	19	6	1	2	26	34	1296
2011	FI-03	12	31	36	15	4	1	2	19	44	1150
2011	FI-04	13	33	38	13	2	0	0	15	46	563
2008	FI	10	30	38	16	5	1	1	21	41	3191
2008	FI-01	9	25	38	18	7	1	3	26	35	846
2008	FI-02	10	25	39	18	6	1	1	24	35	981
2008	FI-03	11	37	36	13	2	0	1	15	48	885
2008	FI-04	12	36	40	10	2	0	1	12	48	400

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	18	30	25	13	2	3	41	27	3618
2017	FI-01	7	14	28	25	18	3	5	47	23	787
2017	FI-02	7	17	32	25	13	2	3	40	26	1154
2017	FI-03	9	19	29	27	11	2	3	40	29	1085
2017	FI-04	8	20	33	25	11	1	1	37	29	500
2014	FI	10	20	31	23	11	3	3	36	32	3852
2014	FI-01	9	18	30	23	12	4	5	38	30	867
2014	FI-02	10	18	31	24	11	4	3	37	30	1303
2014	FI-03	10	22	31	24	10	2	2	35	33	1096
2014	FI-04	12	21	33	22	10	1	1	33	34	523
2011	FI	8	18	31	26	12	2	3	40	28	4117
2011	FI-01	7	17	27	26	15	4	4	44	26	1072
2011	FI-02	7	17	31	27	12	3	3	42	26	1294
2011	FI-03	8	19	32	25	10	1	3	37	29	1149
2011	FI-04	12	21	32	24	9	1	2	34	33	563
2008	FI	11	22	29	23	10	2	2	35	34	3187
2008	FI-01	8	18	27	25	15	3	4	43	28	844
2008	FI-02	12	20	30	23	11	3	1	36	34	979
2008	FI-03	12	26	31	23	7	1	1	30	38	886
2008	FI-04	14	24	31	23	6	0	2	30	38	400

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	25	35	17	7	1	3	26	37	3622
2017	FI-01	10	21	33	20	10	2	5	32	33	786
2017	FI-02	10	25	34	18	9	1	3	28	37	1156
2017	FI-03	13	25	38	16	5	1	2	22	39	1087
2017	FI-04	16	27	34	17	5	0	1	22	43	501
2014	FI	15	26	33	15	6	2	2	22	43	3855
2014	FI-01	14	22	34	16	7	3	4	25	38	868
2014	FI-02	13	25	34	16	6	2	3	23	40	1304
2014	FI-03	18	29	32	14	6	1	1	20	48	1098
2014	FI-04	19	29	33	13	5	1	1	18	48	522
2011	FI	13	24	35	17	7	1	3	25	38	4114
2011	FI-01	11	20	33	21	10	2	4	33	33	1072
2011	FI-02	11	22	38	17	7	2	3	25	35	1293
2011	FI-03	14	26	36	15	6	1	2	21	41	1148
2011	FI-04	20	29	30	16	5	0	1	21	49	562
2008	FI	12	24	36	18	6	1	3	26	37	3184
2008	FI-01	9	21	34	21	9	2	4	32	32	843
2008	FI-02	11	24	34	19	7	2	2	28	37	978
2008	FI-03	12	28	38	16	4	0	2	20	41	886
2008	FI-04	15	23	40	17	4	0	1	21	38	399

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	17	39	25	10	0	2	35	25	3611
2017	FI-01	5	9	35	31	15	1	4	48	15	786
2017	FI-02	6	16	38	27	10	0	2	38	23	1151
2017	FI-03	9	19	41	22	7	0	1	30	28	1083
2017	FI-04	11	23	44	17	4	0	0	21	34	499
2014	FI	9	18	38	24	9	1	1	33	28	3850
2014	FI-01	5	12	35	30	13	2	3	45	18	863
2014	FI-02	7	16	40	26	9	1	1	36	24	1303
2014	FI-03	12	22	39	21	6	0	1	28	33	1098
2014	FI-04	12	28	40	14	5	0	1	19	41	523
2011	FI	8	20	36	24	9	1	2	34	29	4115
2011	FI-01	6	14	33	29	14	1	3	45	21	1072
2011	FI-02	6	16	38	28	9	1	2	38	23	1295
2011	FI-03	10	24	39	20	6	0	2	26	34	1148
2011	FI-04	13	34	33	18	2	0	0	20	47	561
2008	FI	9	21	36	24	9	1	1	33	30	3178
2008	FI-01	5	14	33	31	13	1	2	46	20	842
2008	FI-02	7	19	36	26	10	1	1	37	27	975
2008	FI-03	10	25	40	19	5	0	0	24	35	886
2008	FI-04	15	30	38	15	3	0	0	18	44	398

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	24	32	19	9	1	3	29	38	3621
2017	FI-01	9	17	29	23	15	2	4	41	28	788
2017	FI-02	12	22	32	21	10	1	3	32	35	1156
2017	FI-03	14	27	34	17	6	1	2	24	42	1084
2017	FI-04	16	29	33	14	6	0	2	20	46	500
2014	FI	17	25	31	17	7	1	2	25	43	3858
2014	FI-01	14	23	28	18	10	2	4	31	39	868
2014	FI-02	15	22	33	20	7	2	2	28	38	1307
2014	FI-03	18	28	31	14	6	1	2	21	47	1097
2014	FI-04	21	29	31	12	5	1	1	17	51	523
2011	FI	13	24	31	20	8	1	3	29	39	4118
2011	FI-01	12	19	28	24	12	1	4	38	33	1072
2011	FI-02	11	21	31	24	9	2	3	35	33	1297
2011	FI-03	15	28	34	15	5	1	2	21	45	1147
2011	FI-04	18	34	31	12	3	0	2	15	53	563
2008	FI	14	24	31	18	9	1	2	28	40	3187
2008	FI-01	10	17	30	22	15	1	4	40	28	845
2008	FI-02	12	22	32	20	10	1	3	31	36	977
2008	FI-03	17	29	32	15	5	1	2	20	48	887
2008	FI-04	20	34	31	10	3	0	1	14	55	400

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	22	30	23	11	2	3	35	33	3616
2017	FI-01	11	20	28	22	13	2	4	38	32	786
2017	FI-02	10	21	29	23	12	2	3	36	33	1156
2017	FI-03	11	22	32	22	10	1	3	33	34	1085
2017	FI-04	10	24	30	25	10	1	1	35	34	497
2014	FI	9	18	31	25	11	2	3	38	29	3854
2014	FI-01	10	17	27	25	12	4	5	41	30	866
2014	FI-02	9	17	32	25	11	2	3	39	27	1305
2014	FI-03	10	19	32	25	10	1	3	37	30	1097
2014	FI-04	8	19	35	23	12	1	2	36	28	523
2011	FI	10	20	32	22	10	2	3	34	32	4113
2011	FI-01	10	21	29	22	11	3	4	36	33	1073
2011	FI-02	9	19	33	23	10	2	3	35	30	1294
2011	FI-03	10	21	34	23	8	2	3	32	33	1146
2011	FI-04	10	20	36	22	10	0	2	32	31	561
2008	FI	17	28	30	16	6	2	2	23	46	3192
2008	FI-01	15	25	29	17	9	3	3	28	42	847
2008	FI-02	15	27	30	16	8	2	2	24	44	981
2008	FI-03	19	32	29	15	3	1	2	19	52	886
2008	FI-04	19	27	34	14	3	0	2	18	47	400

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	21	40	18	8	1	2	27	32	3620
2017	FI-01	9	20	35	20	11	1	3	32	31	789
2017	FI-02	10	20	40	19	8	1	2	28	31	1155
2017	FI-03	9	21	42	18	6	1	2	25	32	1086
2017	FI-04	10	24	44	15	4	1	1	20	36	498
2014	FI	11	22	37	18	7	2	2	27	35	3854
2014	FI-01	10	18	36	19	9	3	4	31	31	867
2014	FI-02	10	20	38	20	8	3	2	29	31	1306
2014	FI-03	13	25	37	17	6	1	2	24	38	1096
2014	FI-04	12	28	37	16	5	0	1	22	40	522

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	60	23	6	6	3	1	84	9	3630
2017	FI-01	64	22	6	4	2	2	88	6	792
2017	FI-02	60	23	6	7	3	1	84	10	1157
2017	FI-03	58	25	6	8	3	0	83	11	1086
2017	FI-04	59	24	8	6	2	1	84	8	502
2014	FI	63	22	5	5	3	2	87	8	3862
2014	FI-01	67	18	6	4	3	3	87	7	870
2014	FI-02	62	22	5	6	2	2	86	8	1307
2014	FI-03	62	23	5	5	3	0	86	9	1099
2014	FI-04	64	23	6	5	1	1	88	6	523
2011	FI	62	22	6	6	2	2	86	8	4116
2011	FI-01	66	19	6	4	2	3	88	6	1073
2011	FI-02	61	22	7	6	2	2	84	9	1295
2011	FI-03	60	24	6	7	2	1	85	9	1149
2011	FI-04	61	26	5	6	2	1	87	8	560
2008	FI	59	21	6	6	4	4	83	11	3201
2008	FI-01	64	17	6	5	3	4	85	8	851
2008	FI-02	56	21	6	7	5	4	80	13	983
2008	FI-03	58	23	5	7	4	3	83	11	889
2008	FI-04	61	20	6	7	4	2	83	11	400

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	34	15	9	6	5	5	66	17	3628
2017	FI-01	26	33	16	9	7	5	4	65	17	791
2017	FI-02	26	30	16	10	8	5	5	63	19	1157
2017	FI-03	24	37	16	9	4	5	5	68	15	1085
2017	FI-04	29	37	12	9	6	3	4	70	16	502
2014	FI	29	34	15	9	6	4	4	68	16	3861
2014	FI-01	28	32	14	9	7	5	5	67	18	870
2014	FI-02	28	32	17	8	6	4	4	66	16	1307
2014	FI-03	28	36	15	9	4	3	4	70	14	1099
2014	FI-04	34	36	11	8	5	2	4	75	14	523

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	34	10	7	5	0	78	12	3625
2017	FI-01	41	32	13	6	7	1	74	13	790
2017	FI-02	42	34	10	8	6	1	76	14	1157
2017	FI-03	45	37	9	5	4	0	82	9	1084
2017	FI-04	52	33	6	6	4	0	85	10	502
2014	FI	46	32	8	8	5	1	79	12	3862
2014	FI-01	43	33	8	9	6	1	77	15	870
2014	FI-02	43	32	10	8	5	1	76	14	1307
2014	FI-03	48	33	8	6	4	0	81	11	1099
2014	FI-04	56	31	5	5	3	0	87	8	523

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	41	12	9	5	1	0	73	15	3624
2017	FI-01	30	41	12	8	7	1	0	72	16	790
2017	FI-02	30	40	13	10	5	2	0	71	15	1155
2017	FI-03	31	43	11	10	5	0	0	74	15	1086
2017	FI-04	37	44	9	8	2	0	0	81	10	500
2014	FI	30	44	11	10	4	1	1	75	14	3860
2014	FI-01	27	39	14	12	5	2	1	69	17	869
2014	FI-02	28	44	12	10	4	1	0	74	14	1307
2014	FI-03	30	45	10	9	4	1	0	76	14	1099
2014	FI-04	38	46	6	6	3	0	0	85	9	523
2011	FI	31	43	11	9	4	2	1	75	13	4127
2011	FI-01	29	41	11	10	5	2	1	73	16	1077
2011	FI-02	29	42	13	9	4	2	1	73	13	1297
2011	FI-03	32	43	11	9	3	1	0	76	13	1151
2011	FI-04	38	45	6	8	2	1	0	84	10	563
2008	FI	32	43	10	9	4	2	0	76	14	3195
2008	FI-01	30	42	10	10	5	2	0	74	16	849
2008	FI-02	30	42	10	11	4	3	1	74	16	983
2008	FI-03	33	44	11	8	4	1	0	77	12	887
2008	FI-04	38	44	8	7	2	0	0	83	9	398

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	33	13	10	7	7	1	67	19	3631
2017	FI-01	25	31	15	9	9	9	1	63	20	793
2017	FI-02	24	29	17	13	8	8	1	59	23	1159
2017	FI-03	31	36	11	8	7	5	1	72	16	1085
2017	FI-04	39	39	8	7	5	2	0	80	12	502
2014	FI	29	33	13	10	7	6	1	67	19	3858
2014	FI-01	24	28	16	14	9	8	2	58	25	868
2014	FI-02	24	34	14	12	8	7	1	63	22	1307
2014	FI-03	32	37	13	8	5	5	1	73	14	1098
2014	FI-04	43	36	8	6	5	2	0	81	11	523
2011	FI	34	32	12	9	6	6	1	70	16	4122
2011	FI-01	29	30	14	11	7	8	1	65	20	1076
2011	FI-02	28	32	14	11	6	8	1	66	19	1296
2011	FI-03	38	32	11	8	5	5	1	74	14	1149
2011	FI-04	46	35	7	5	4	2	1	84	9	562
2008	FI	33	34	12	8	6	6	0	72	15	3193
2008	FI-01	27	34	14	9	8	9	0	66	19	849
2008	FI-02	29	33	13	10	7	8	1	68	18	982
2008	FI-03	39	34	12	7	4	3	0	76	12	886
2008	FI-04	46	34	9	6	3	2	0	82	9	398

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	24	20	16	10	15	4	44	32	3633
2017	FI-01	13	20	19	14	11	19	4	43	32	795
2017	FI-02	11	20	20	15	11	19	4	40	33	1158
2017	FI-03	12	25	19	16	10	14	4	45	32	1086
2017	FI-04	12	36	19	16	8	5	3	53	26	501
2014	FI	11	25	19	17	10	13	4	43	33	3860
2014	FI-01	10	21	20	17	11	17	3	40	36	869
2014	FI-02	9	23	19	17	10	16	5	41	35	1307
2014	FI-03	11	27	20	18	10	11	5	45	32	1099
2014	FI-04	18	31	18	17	7	6	4	54	26	523

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	41	7	6	3	84	9	3628
2017	FI-01	45	37	7	7	3	82	11	793
2017	FI-02	41	41	8	7	3	82	10	1157
2017	FI-03	44	42	8	4	2	86	6	1084
2017	FI-04	46	40	5	7	2	86	8	502
2014	FI	44	41	7	5	2	85	7	3861
2014	FI-01	43	42	8	5	2	85	7	869
2014	FI-02	43	41	8	6	2	84	8	1307
2014	FI-03	45	42	7	4	2	87	7	1099
2014	FI-04	49	40	4	5	2	89	7	523

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	37	12	7	5	0	0	76	12	3634
2017	FI-01	40	35	12	8	4	1	0	76	12	794
2017	FI-02	39	37	13	7	4	0	0	76	11	1159
2017	FI-03	36	40	11	7	5	0	0	77	13	1087
2017	FI-04	39	37	12	6	5	0	0	77	11	501
2014	FI	37	38	12	7	4	1	1	76	12	3862
2014	FI-01	39	37	11	6	5	2	1	78	11	870
2014	FI-02	37	38	12	8	4	0	1	77	12	1307
2014	FI-03	36	40	12	7	5	0	0	76	12	1099
2014	FI-04	37	37	12	8	4	1	0	75	12	523
2011	FI	34	41	12	9	5	0	0	75	13	4122
2011	FI-01	35	41	12	7	5	0	0	76	12	1074
2011	FI-02	32	40	13	10	4	1	0	73	14	1296
2011	FI-03	34	41	11	9	5	0	0	75	14	1152
2011	FI-04	35	41	11	9	4	0	0	75	13	561
2008	FI	30	39	14	10	6	1	1	70	17	3197
2008	FI-01	33	37	13	9	6	1	1	71	16	848
2008	FI-02	29	37	15	10	8	1	1	67	18	982
2008	FI-03	28	42	14	10	5	0	0	71	16	889
2008	FI-04	31	41	11	11	4	1	0	73	16	399

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	34	10	5	3	1	0	81	9	3631
2017	FI-01	45	35	10	4	3	2	0	82	8	792
2017	FI-02	46	33	11	5	3	1	1	81	8	1158
2017	FI-03	45	34	9	6	3	2	0	81	10	1087
2017	FI-04	48	35	9	4	3	1	0	84	7	501
2014	FI	44	34	11	5	4	2	0	80	9	3860
2014	FI-01	47	32	10	5	4	2	0	81	9	869
2014	FI-02	43	35	11	6	4	2	1	79	10	1307
2014	FI-03	44	35	11	5	4	1	0	80	9	1098
2014	FI-04	46	32	11	5	4	2	0	79	9	523
2011	FI	43	34	11	6	4	2	0	79	10	4122
2011	FI-01	43	34	10	7	5	2	0	78	11	1072
2011	FI-02	42	35	12	5	3	2	1	79	9	1298
2011	FI-03	44	35	10	6	4	1	1	80	10	1152
2011	FI-04	46	33	11	5	3	2	0	81	9	561
2008	FI	41	34	12	7	4	3	0	76	11	3198
2008	FI-01	41	34	12	6	4	2	0	77	11	849
2008	FI-02	41	32	10	7	5	4	1	77	13	981
2008	FI-03	40	34	14	6	4	2	0	76	10	889
2008	FI-04	41	37	10	7	4	1	0	79	11	400

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	35	9	7	4	0	79	11	3632
2017	FI-01	45	32	10	8	4	1	78	12	793
2017	FI-02	42	36	9	8	4	0	79	12	1159
2017	FI-03	42	38	9	8	3	0	80	11	1085
2017	FI-04	49	33	10	5	3	0	82	8	502
2014	FI	42	36	9	8	5	1	78	13	3861
2014	FI-01	43	36	9	6	5	0	79	11	869
2014	FI-02	41	37	9	8	4	1	79	12	1307
2014	FI-03	41	38	8	7	5	0	79	13	1099
2014	FI-04	45	32	9	9	4	1	78	13	523
2011	FI	40	37	10	8	5	0	77	13	4115
2011	FI-01	41	36	10	8	5	0	77	12	1072
2011	FI-02	38	37	11	9	4	0	75	13	1294
2011	FI-03	41	36	9	8	5	0	78	13	1150
2011	FI-04	41	38	8	8	4	1	80	12	560
2008	FI	37	38	9	9	6	1	76	15	3197
2008	FI-01	36	39	10	9	6	1	76	15	848
2008	FI-02	35	38	10	8	7	1	74	16	981
2008	FI-03	39	38	9	9	4	0	77	14	889
2008	FI-04	39	41	7	8	5	0	80	13	400

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	76	15	3	2	2	1	93	4	3628
2017	FI-01	77	15	3	1	2	2	94	3	790
2017	FI-02	75	16	4	3	2	2	92	4	1158
2017	FI-03	76	15	4	3	2	0	92	4	1086
2017	FI-04	78	14	3	2	1	1	93	4	501
2014	FI	76	16	3	2	2	2	94	4	3858
2014	FI-01	75	16	2	2	2	2	94	4	870
2014	FI-02	76	16	3	2	1	2	94	3	1306
2014	FI-03	77	16	2	2	2	1	93	4	1096
2014	FI-04	80	13	3	2	1	1	94	3	523
2011	FI	77	14	3	2	1	2	93	4	4118
2011	FI-01	79	13	3	2	1	3	94	3	1073
2011	FI-02	74	16	4	2	2	2	92	4	1297
2011	FI-03	78	15	3	2	1	1	93	3	1149
2011	FI-04	78	13	3	3	1	1	92	4	560
2008	FI	78	11	3	3	2	3	92	5	3188
2008	FI-01	80	10	3	2	2	4	94	3	845
2008	FI-02	74	12	4	2	3	4	91	6	977
2008	FI-03	79	12	3	4	1	2	92	5	888
2008	FI-04	78	11	3	5	3	1	90	7	399

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	28	8	6	5	2	2	80	12	3627
2017	FI-01	51	27	7	6	5	3	1	81	12	792
2017	FI-02	47	28	8	6	5	3	3	80	11	1155
2017	FI-03	49	28	7	6	5	2	2	80	12	1086
2017	FI-04	47	28	9	7	4	2	2	79	12	502
2014	FI	49	26	8	6	6	3	4	80	12	3861
2014	FI-01	54	24	6	4	5	2	3	83	10	870
2014	FI-02	50	24	8	5	5	4	4	80	11	1306
2014	FI-03	47	27	8	6	7	4	3	79	13	1099
2014	FI-04	42	29	9	8	5	3	4	77	14	523
2011	FI	48	30	7	6	5	2	2	81	12	4120
2011	FI-01	51	29	6	5	5	2	2	84	10	1077
2011	FI-02	49	30	7	7	4	1	2	81	12	1293
2011	FI-03	47	30	9	5	6	2	2	79	12	1150
2011	FI-04	40	32	8	8	6	2	4	76	15	562

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	28	8	5	4	1	84	8	3624
2017	FI-01	54	29	7	6	3	1	84	8	795
2017	FI-02	53	29	8	5	4	1	83	8	1151
2017	FI-03	56	27	8	5	4	0	84	8	1084
2017	FI-04	57	28	7	3	4	0	86	7	502

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	26	10	4	3	1	82	8	3626
2017	FI-01	55	25	12	3	3	2	82	6	794
2017	FI-02	54	26	11	4	4	1	81	8	1154
2017	FI-03	55	28	8	5	3	1	83	8	1084
2017	FI-04	58	23	11	4	4	1	81	8	502

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	30	10	6	4	0	79	10	3625
2017	FI-01	51	28	10	7	5	0	79	11	793
2017	FI-02	48	29	12	6	4	0	78	10	1152
2017	FI-03	48	33	9	6	4	0	81	9	1087
2017	FI-04	54	29	8	4	5	0	83	9	501
2014	FI	48	30	10	6	5	0	79	11	3859
2014	FI-01	51	29	10	5	4	1	80	10	870
2014	FI-02	47	31	11	6	5	0	78	11	1305
2014	FI-03	48	31	10	5	5	0	80	10	1098
2014	FI-04	50	28	9	7	5	0	79	12	523

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	35	16	9	5	4	10	65	16	1570
2017	FI-01	20	42	12	12	4	3	7	69	18	111
2017	FI-02	23	30	20	9	5	3	10	61	16	279
2017	FI-03	19	35	15	9	5	6	11	65	17	684
2017	FI-04	25	36	14	10	4	2	9	69	15	457
2014	FI	20	36	16	9	4	5	11	66	15	1632
2014	FI-01	18	38	15	11	3	4	10	65	17	135
2014	FI-02	20	34	19	6	7	6	9	63	15	308
2014	FI-03	19	37	16	10	2	5	12	66	14	693
2014	FI-04	24	36	12	8	4	5	11	71	15	466

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	38	17	9	6	5	0	67	16	3630
2017	FI-01	29	34	17	7	6	6	0	68	14	795
2017	FI-02	25	37	16	8	6	7	0	67	15	1155
2017	FI-03	21	40	19	9	6	5	0	64	17	1086
2017	FI-04	29	40	12	10	6	2	0	71	16	502
2014	FI	24	39	16	9	5	7	0	68	15	3857
2014	FI-01	24	41	15	8	5	7	0	70	14	867
2014	FI-02	23	38	16	8	5	8	0	68	15	1306
2014	FI-03	25	40	15	9	5	5	0	68	16	1098
2014	FI-04	27	40	14	8	6	4	0	71	14	523
2011	FI	23	36	19	9	6	8	0	64	16	4120
2011	FI-01	26	34	18	9	6	8	0	65	16	1072
2011	FI-02	21	36	19	10	5	9	1	63	16	1297
2011	FI-03	22	36	21	8	6	7	0	63	15	1149
2011	FI-04	24	39	15	11	7	4	0	66	19	563

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	38	19	11	7	2	63	18	3627
2017	FI-01	27	35	19	10	6	2	64	17	794
2017	FI-02	23	39	20	10	6	2	64	16	1155
2017	FI-03	21	40	20	11	7	1	61	19	1085
2017	FI-04	27	40	16	10	6	1	67	17	501
2014	FI	22	38	20	12	6	2	62	18	3860
2014	FI-01	22	38	19	11	8	3	62	19	868
2014	FI-02	21	38	20	12	6	2	61	18	1307
2014	FI-03	22	40	20	12	6	1	62	18	1099
2014	FI-04	28	36	18	11	6	1	65	18	523
2011	FI	21	39	20	10	7	3	62	18	4116
2011	FI-01	25	35	19	10	7	3	62	18	1072
2011	FI-02	19	40	20	11	7	3	61	18	1293
2011	FI-03	19	38	23	10	6	3	59	17	1151
2011	FI-04	21	43	17	9	8	1	65	17	561
2008	FI	23	40	18	10	7	3	65	17	3198
2008	FI-01	26	39	17	8	5	4	68	14	849
2008	FI-02	22	38	19	10	7	4	63	17	982
2008	FI-03	20	42	19	10	7	2	63	18	889
2008	FI-04	23	45	13	12	5	1	69	17	400

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	35	22	15	7	5	54	24	3623
2017	FI-01	21	34	19	13	7	6	58	22	792
2017	FI-02	17	34	22	14	6	6	54	22	1154
2017	FI-03	13	37	23	16	8	3	52	24	1084
2017	FI-04	17	38	20	16	8	2	55	24	501
2014	FI	14	35	22	16	8	5	52	25	3856
2014	FI-01	16	33	21	15	8	7	53	25	865
2014	FI-02	15	35	22	15	7	6	53	23	1306
2014	FI-03	13	36	23	16	9	3	51	26	1099
2014	FI-04	15	40	18	17	8	2	56	25	523
2011	FI	12	39	22	14	7	6	54	23	4124
2011	FI-01	17	37	19	14	6	8	58	22	1077
2011	FI-02	11	39	22	13	7	8	54	21	1297
2011	FI-03	10	39	23	16	7	5	52	24	1149
2011	FI-04	10	42	22	15	9	3	54	24	562
2008	FI	11	38	20	17	8	6	52	26	3201
2008	FI-01	12	40	20	13	6	9	58	21	850
2008	FI-02	12	35	22	15	8	8	50	25	983
2008	FI-03	8	39	21	20	9	4	49	30	889
2008	FI-04	11	41	18	19	9	3	53	28	400

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	34	19	13	9	4	57	23	3627
2017	FI-01	22	32	19	13	9	5	57	23	793
2017	FI-02	21	32	19	12	9	5	57	23	1155
2017	FI-03	18	36	20	12	10	4	56	23	1087
2017	FI-04	26	37	16	12	8	1	64	20	500
2014	FI	17	32	21	14	9	6	53	25	3858
2014	FI-01	17	31	22	13	10	7	52	25	867
2014	FI-02	16	33	21	14	9	8	53	24	1307
2014	FI-03	18	32	21	15	9	5	53	25	1098
2014	FI-04	22	33	19	14	7	4	58	22	523
2011	FI	16	35	20	13	9	8	55	23	4125
2011	FI-01	19	33	19	11	9	8	56	23	1076
2011	FI-02	15	35	21	12	8	9	55	23	1296
2011	FI-03	14	35	21	14	9	8	53	24	1152
2011	FI-04	20	38	17	13	7	5	61	21	562
2008	FI	14	36	19	13	9	8	55	24	3201
2008	FI-01	15	37	19	11	8	9	58	21	849
2008	FI-02	15	32	22	12	9	9	52	24	984
2008	FI-03	12	39	19	14	10	6	54	26	889
2008	FI-04	17	43	13	13	7	6	64	21	400

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	37	19	17	9	2	55	26	3628
2017	FI-01	22	35	16	15	10	3	58	26	794
2017	FI-02	16	36	20	16	8	3	54	25	1154
2017	FI-03	14	37	20	18	9	2	53	27	1086
2017	FI-04	19	39	17	17	7	0	59	24	502
2014	FI	14	36	19	17	10	2	52	28	3857
2014	FI-01	16	36	19	16	11	3	53	28	866
2014	FI-02	13	37	20	17	9	3	52	27	1307
2014	FI-03	13	36	20	18	11	2	51	29	1098
2014	FI-04	17	40	14	16	11	1	58	28	523
2011	FI	14	39	19	17	9	2	55	26	4117
2011	FI-01	17	38	18	15	9	2	56	25	1071
2011	FI-02	14	39	20	17	8	2	54	26	1296
2011	FI-03	12	39	20	19	9	1	52	28	1149
2011	FI-04	14	44	15	18	9	1	58	27	562
2008	FI	13	42	17	19	8	2	55	27	3193
2008	FI-01	15	43	17	17	7	2	59	24	847
2008	FI-02	13	40	17	18	9	3	54	28	981
2008	FI-03	12	41	17	20	9	1	53	30	887
2008	FI-04	14	46	15	18	8	0	59	25	399

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	46	16	8	3	1	73	11	3628
2017	FI-01	28	46	16	7	3	1	75	10	795
2017	FI-02	25	48	15	8	3	1	74	11	1156
2017	FI-03	24	45	19	8	3	0	70	11	1084
2017	FI-04	28	48	13	9	2	0	76	11	501
2014	FI	26	46	16	8	4	1	72	12	3861
2014	FI-01	26	46	16	7	3	1	73	11	870
2014	FI-02	26	45	16	7	4	1	73	11	1307
2014	FI-03	23	47	18	7	4	1	71	11	1099
2014	FI-04	28	45	12	10	4	0	74	14	522
2011	FI	27	46	15	8	3	1	75	10	4120
2011	FI-01	29	45	15	8	2	1	75	10	1071
2011	FI-02	27	47	14	7	3	1	76	10	1296
2011	FI-03	26	45	17	8	3	1	72	11	1151
2011	FI-04	28	50	11	7	3	1	79	10	563

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	48	13	3	1	3	0	81	5	3617
2017	FI-01	31	46	14	4	2	3	0	80	6	795
2017	FI-02	30	48	14	3	1	3	0	81	5	1150
2017	FI-03	29	49	14	3	1	3	0	81	4	1083
2017	FI-04	35	48	10	3	2	2	0	85	5	498
2014	FI	31	48	11	3	1	4	0	84	4	3860
2014	FI-01	31	48	11	3	2	5	1	83	5	869
2014	FI-02	30	48	12	3	2	5	0	82	5	1306
2014	FI-03	31	50	11	2	1	4	0	85	4	1099
2014	FI-04	38	48	8	3	0	3	0	89	3	523
2011	FI	31	45	14	4	1	4	0	79	6	4122
2011	FI-01	32	44	14	4	1	4	1	80	5	1076
2011	FI-02	29	46	15	5	1	5	0	78	6	1296
2011	FI-03	29	46	15	4	1	4	0	79	5	1150
2011	FI-04	35	43	13	4	1	4	0	82	5	561

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	42	13	8	3	3	1	75	12	3624
2017	FI-01	30	38	13	9	4	3	2	72	14	795
2017	FI-02	30	41	13	9	3	3	1	74	13	1154
2017	FI-03	27	47	12	7	2	2	1	77	10	1083
2017	FI-04	38	41	10	4	4	1	1	80	9	500
2014	FI	32	41	11	7	4	3	1	77	11	3862
2014	FI-01	31	42	11	7	5	3	1	76	12	870
2014	FI-02	29	42	13	7	4	3	2	75	11	1307
2014	FI-03	31	42	11	8	3	3	1	77	11	1099
2014	FI-04	44	37	7	7	3	1	1	83	10	523
2011	FI	32	39	12	9	4	4	1	74	13	4122
2011	FI-01	30	38	13	10	5	4	1	71	15	1075
2011	FI-02	29	41	13	9	3	5	1	73	13	1295
2011	FI-03	33	38	11	9	4	4	1	75	13	1150
2011	FI-04	41	37	9	6	5	2	0	79	11	563
2008	FI	29	37	14	10	5	4	1	69	16	3197
2008	FI-01	27	36	14	11	5	6	1	67	18	849
2008	FI-02	25	38	15	10	6	5	1	67	17	982
2008	FI-03	29	38	13	10	6	4	1	70	16	887
2008	FI-04	38	38	11	5	5	3	0	79	10	400

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	36	19	12	5	4	1	62	17	3623
2017	FI-01	23	34	20	12	5	5	1	61	18	795
2017	FI-02	23	36	19	12	4	5	1	62	17	1155
2017	FI-03	21	38	21	11	4	4	1	62	16	1081
2017	FI-04	29	38	16	10	5	2	0	68	16	500
2014	FI	22	35	21	10	5	5	1	62	16	3857
2014	FI-01	18	36	21	10	6	6	2	59	18	867
2014	FI-02	20	35	23	10	4	6	2	59	16	1307
2014	FI-03	24	35	19	11	4	5	1	63	17	1098
2014	FI-04	31	36	16	9	4	3	1	70	13	522
2011	FI	18	36	20	12	6	7	1	59	19	4125
2011	FI-01	16	33	21	14	7	8	2	55	23	1074
2011	FI-02	17	36	22	12	5	7	1	57	19	1297
2011	FI-03	18	36	21	13	5	7	1	58	20	1152
2011	FI-04	24	43	16	10	4	3	0	69	15	563

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	24	21	14	13	11	4	44	31	3624
2017	FI-01	17	25	19	13	14	8	3	48	31	795
2017	FI-02	13	23	21	15	13	11	3	43	32	1153
2017	FI-03	13	24	23	14	11	12	4	43	30	1084
2017	FI-04	15	23	19	14	13	11	5	46	32	500
2014	FI	13	23	19	16	13	13	4	43	34	3858
2014	FI-01	12	23	19	16	13	13	3	42	35	868
2014	FI-02	12	25	19	15	13	13	3	43	34	1305
2014	FI-03	14	22	19	16	12	14	3	43	34	1099
2014	FI-04	16	24	16	15	12	14	4	48	33	523
2011	FI	12	22	20	14	10	17	4	43	31	4119
2011	FI-01	13	22	20	14	10	17	4	44	31	1074
2011	FI-02	11	23	21	15	9	17	4	44	30	1293
2011	FI-03	11	21	19	13	12	18	5	43	33	1151
2011	FI-04	14	19	20	15	10	16	5	43	32	562

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	29	9	7	3	1	2	81	9	3629
2017	FI-01	55	25	10	4	2	1	3	83	7	794
2017	FI-02	49	30	9	6	3	2	2	82	9	1155
2017	FI-03	46	32	10	8	3	0	1	79	11	1087
2017	FI-04	49	30	9	9	1	0	0	80	11	501
2014	FI	49	30	9	5	2	1	3	82	8	3862
2014	FI-01	52	28	7	4	3	2	4	85	7	870
2014	FI-02	48	31	9	5	2	1	3	82	8	1307
2014	FI-03	47	32	11	6	3	1	1	80	9	1099
2014	FI-04	50	31	10	6	2	0	1	82	8	523

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	63	27	5	2	1	1	1	92	3	3627
2017	FI-01	66	23	4	3	1	1	2	92	4	795
2017	FI-02	61	28	5	3	1	2	1	91	3	1156
2017	FI-03	62	30	4	2	1	1	1	93	3	1084
2017	FI-04	65	25	4	3	0	1	1	92	3	500
2014	FI	63	27	5	2	1	1	1	93	3	3862
2014	FI-01	65	25	3	2	1	1	1	93	3	870
2014	FI-02	63	26	5	2	1	2	2	92	3	1307
2014	FI-03	62	29	6	1	1	1	1	92	2	1099
2014	FI-04	66	26	3	2	1	1	1	94	2	523
2011	FI	68	21	6	2	1	1	1	91	3	4124
2011	FI-01	68	20	6	3	0	1	2	91	3	1077
2011	FI-02	66	22	6	3	1	1	2	90	4	1295
2011	FI-03	67	23	6	1	1	1	1	91	2	1151
2011	FI-04	73	19	4	2	1	1	0	93	3	562
2008	FI	64	23	7	3	1	1	2	89	4	3199
2008	FI-01	67	21	6	2	1	1	2	91	3	850
2008	FI-02	60	24	7	4	1	2	2	88	5	982
2008	FI-03	62	25	7	3	1	1	2	89	4	888
2008	FI-04	68	20	7	2	2	0	1	89	4	400

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	39	14	11	6	2	69	17	3621
2017	FI-01	30	36	14	11	7	2	68	18	793
2017	FI-02	28	38	15	11	6	2	68	17	1155
2017	FI-03	27	41	15	11	5	1	69	17	1081
2017	FI-04	30	43	11	8	6	2	74	14	500
2014	FI	27	38	15	12	7	2	66	19	3860
2014	FI-01	28	38	12	12	8	2	67	21	868
2014	FI-02	26	37	16	12	7	2	64	19	1307
2014	FI-03	27	39	14	11	6	2	67	18	1099
2014	FI-04	30	38	15	12	4	2	69	16	523
2011	FI	30	38	14	10	6	2	70	16	4125
2011	FI-01	32	37	11	10	7	2	71	18	1078
2011	FI-02	27	39	16	10	6	1	67	17	1296
2011	FI-03	29	40	14	10	5	1	70	15	1150
2011	FI-04	33	37	14	10	5	1	71	15	562
2008	FI	27	39	16	10	7	1	66	17	3195
2008	FI-01	29	38	17	8	7	2	68	15	850
2008	FI-02	25	37	17	12	7	1	64	20	981
2008	FI-03	25	40	16	11	7	1	66	18	886
2008	FI-04	29	44	13	8	5	1	74	13	399

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	31	16	14	14	1	2	55	29	3628
2017	FI-01	23	28	17	15	14	2	2	52	30	794
2017	FI-02	22	29	15	18	15	1	1	51	33	1155
2017	FI-03	22	35	16	11	13	1	2	59	24	1086
2017	FI-04	29	32	14	10	11	1	2	63	23	501
2014	FI	21	30	15	16	15	2	2	53	32	3862
2014	FI-01	17	25	18	17	19	2	2	44	38	870
2014	FI-02	18	31	15	17	16	2	1	51	34	1307
2014	FI-03	24	33	14	14	11	2	1	59	26	1099
2014	FI-04	27	32	12	14	12	2	2	61	27	523
2011	FI	21	32	14	15	15	2	1	55	31	4122
2011	FI-01	21	28	14	16	18	2	1	50	35	1078
2011	FI-02	19	33	14	16	15	1	1	53	32	1294
2011	FI-03	22	36	15	12	12	2	1	60	25	1149
2011	FI-04	23	31	14	16	12	1	2	57	29	562
2008	FI	24	35	12	14	13	1	1	60	28	3194
2008	FI-01	22	32	12	16	15	1	2	56	32	848
2008	FI-02	22	37	13	13	13	2	1	61	26	981
2008	FI-03	26	37	12	14	10	0	1	63	25	887
2008	FI-04	28	33	11	12	14	1	2	62	26	399

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	43	20	8	4	4	67	12	3624
2017	FI-01	21	39	22	8	5	5	63	13	794
2017	FI-02	21	41	21	9	4	4	64	14	1153
2017	FI-03	19	48	20	7	3	3	69	11	1083
2017	FI-04	29	48	13	5	3	1	78	8	502

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	40	13	3	2	3	0	81	6	3629
2017	FI-01	39	37	14	4	3	3	1	78	7	794
2017	FI-02	37	39	14	3	3	3	0	79	6	1155
2017	FI-03	37	42	11	4	1	4	0	83	5	1086
2017	FI-04	44	40	10	2	2	2	0	86	4	502
2014	FI	41	39	11	3	2	4	0	84	5	3861
2014	FI-01	40	40	11	2	2	4	0	83	5	870
2014	FI-02	42	39	10	3	2	3	0	84	5	1306
2014	FI-03	41	39	11	2	2	5	0	84	4	1099
2014	FI-04	47	38	8	2	1	4	0	88	3	523

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	45	10	4	2	2	84	6	3630
2017	FI-01	38	42	11	5	3	2	81	7	795
2017	FI-02	38	44	11	4	2	2	83	6	1155
2017	FI-03	35	49	10	3	2	2	85	5	1086
2017	FI-04	42	43	8	4	2	1	86	6	502
2014	FI	40	42	10	3	2	2	84	5	3859
2014	FI-01	41	42	9	3	3	3	85	6	868
2014	FI-02	38	43	11	3	2	2	83	6	1306
2014	FI-03	41	41	11	3	2	2	84	5	1099
2014	FI-04	47	40	8	2	1	1	88	4	523
2011	FI	35	44	12	4	3	3	81	7	4122
2011	FI-01	36	41	12	5	3	3	79	8	1076
2011	FI-02	33	45	13	3	2	4	81	6	1294
2011	FI-03	33	47	12	3	3	2	82	6	1151
2011	FI-04	40	44	10	3	2	2	85	5	562

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	41	9	4	2	0	86	6	3626
2017	FI-01	45	40	10	3	2	0	85	5	793
2017	FI-02	45	41	8	3	2	0	86	6	1157
2017	FI-03	41	45	9	4	2	0	86	5	1083
2017	FI-04	50	38	6	3	3	0	88	6	501
2014	FI	46	39	8	3	2	0	86	6	3857
2014	FI-01	47	39	9	3	2	0	86	5	870
2014	FI-02	46	39	9	3	2	1	86	6	1307
2014	FI-03	46	40	8	3	2	0	87	5	1095
2014	FI-04	51	39	5	3	2	0	90	5	522
2011	FI	41	43	9	4	2	1	84	6	4116
2011	FI-01	45	38	9	4	3	0	84	7	1077
2011	FI-02	39	45	9	4	2	1	84	6	1293
2011	FI-03	38	46	10	4	2	1	84	6	1148
2011	FI-04	45	42	8	3	2	1	88	5	559
2008	FI	37	44	10	6	2	0	82	8	3196
2008	FI-01	37	47	9	5	2	0	84	7	848
2008	FI-02	35	44	10	7	2	1	80	10	983
2008	FI-03	36	44	12	5	3	1	81	7	887
2008	FI-04	42	42	9	5	2	0	84	7	399

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	36	17	7	5	1	71	12	3625
2017	FI-01	38	33	17	7	5	0	71	12	792
2017	FI-02	34	36	18	7	5	1	71	12	1154
2017	FI-03	33	37	17	9	4	0	70	13	1085
2017	FI-04	37	37	14	5	6	1	75	11	502
2014	FI	30	37	17	9	6	1	68	14	3860
2014	FI-01	31	39	16	8	6	1	70	14	869
2014	FI-02	29	39	17	8	6	1	69	14	1307
2014	FI-03	31	36	18	8	6	1	68	14	1098
2014	FI-04	33	34	17	10	6	1	67	16	523
2011	FI	31	39	16	8	5	1	71	13	4120
2011	FI-01	35	36	15	9	4	1	72	12	1078
2011	FI-02	30	40	15	9	5	1	71	14	1296
2011	FI-03	29	42	17	8	4	1	71	12	1146
2011	FI-04	32	39	16	7	6	1	71	13	561

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	38	15	8	4	0	73	12	3625
2017	FI-01	37	36	15	9	4	0	72	13	795
2017	FI-02	34	39	15	8	4	0	73	12	1155
2017	FI-03	33	40	15	8	4	0	73	12	1083
2017	FI-04	39	36	15	6	4	1	75	10	500
2014	FI	31	39	16	9	5	0	71	14	3857
2014	FI-01	31	41	15	8	5	0	72	13	866
2014	FI-02	30	40	16	9	5	0	70	14	1307
2014	FI-03	32	39	15	8	5	0	72	13	1098
2014	FI-04	34	37	16	9	4	0	71	13	523
2011	FI	31	43	14	8	4	0	74	12	4119
2011	FI-01	34	40	14	9	3	0	74	12	1077
2011	FI-02	30	44	14	8	4	0	73	13	1296
2011	FI-03	29	44	15	8	3	0	74	11	1147
2011	FI-04	34	42	11	8	4	1	76	12	560
2008	FI	31	42	14	9	4	0	73	13	3195
2008	FI-01	32	42	13	9	4	1	74	13	845
2008	FI-02	30	41	15	9	4	1	71	13	982
2008	FI-03	29	45	14	9	3	0	74	12	889
2008	FI-04	34	42	11	9	3	0	76	12	400

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	30	17	10	8	3	0	63	19	3627
2017	FI-01	32	27	20	10	9	2	1	61	19	794
2017	FI-02	29	30	18	10	9	3	0	62	20	1155
2017	FI-03	31	32	16	10	6	4	0	66	18	1084
2017	FI-04	37	29	15	8	7	3	1	68	16	502
2014	FI	30	28	19	12	8	3	0	59	21	3860
2014	FI-01	29	28	20	11	10	4	0	59	21	868
2014	FI-02	30	27	18	13	9	2	0	59	22	1307
2014	FI-03	30	28	20	11	7	3	0	60	19	1099
2014	FI-04	32	27	18	11	7	3	0	62	19	523
2011	FI	31	29	17	11	7	4	0	62	20	4120
2011	FI-01	32	26	17	13	8	4	0	60	22	1075
2011	FI-02	29	30	18	11	8	4	0	61	20	1295
2011	FI-03	32	30	17	11	7	4	0	64	18	1150
2011	FI-04	34	30	17	10	7	3	0	66	17	561
2008	FI	29	29	18	12	7	4	0	61	20	3199
2008	FI-01	27	29	17	13	9	5	0	59	23	849
2008	FI-02	28	30	19	12	6	5	1	61	20	982
2008	FI-03	28	32	18	12	6	3	0	62	19	889
2008	FI-04	35	27	18	11	5	4	1	65	17	400

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	33	34	34	3633
2017	FI-01	31	34	35	795
2017	FI-02	33	33	34	1158
2017	FI-03	32	35	33	1086
2017	FI-04	35	35	30	501
2014	FI	34	32	34	3861
2014	FI-01	31	34	35	869
2014	FI-02	37	29	34	1307
2014	FI-03	32	34	34	1099
2014	FI-04	36	35	29	523
2011	FI	35	35	30	4125
2011	FI-01	34	32	34	1076
2011	FI-02	39	31	30	1296
2011	FI-03	31	39	30	1151
2011	FI-04	34	39	26	563

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	10	36	43	4	2	6	1171
2017	FI-01	7	43	35	4	4	8	244
2017	FI-02	7	37	47	5	0	5	381
2017	FI-03	10	36	45	2	0	6	339
2017	FI-04	19	26	41	4	4	7	174
2014	FI	9	36	43	5	9999	6	1307
2014	FI-01	3	43	39	7	9999	7	264
2014	FI-02	6	42	41	5	9999	5	482
2014	FI-03	14	31	47	4	9999	4	351
2014	FI-04	18	24	46	4	9999	7	187
2011	FI	9	38	43	4	9999	6	1428
2011	FI-01	7	43	38	5	9999	7	365
2011	FI-02	7	43	40	4	9999	6	500
2011	FI-03	11	34	48	2	9999	6	357
2011	FI-04	19	24	52	2	9999	3	193

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	14	86	3625
2017	FI-01	13	87	794
2017	FI-02	14	86	1154
2017	FI-03	13	87	1084
2017	FI-04	17	83	501
2014	FI	14	86	3852
2014	FI-01	13	87	867
2014	FI-02	13	87	1304
2014	FI-03	15	85	1096
2014	FI-04	14	86	522

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	39	496
2017	FI-01	40	105
2017	FI-02	41	155
2017	FI-03	35	139
2017	FI-04	40	84
2014	FI	37	531
2014	FI-01	38	115
2014	FI-02	44	163
2014	FI-03	34	165
2014	FI-04	35	71

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	67	496
2017	FI-01	65	105
2017	FI-02	70	155
2017	FI-03	67	139
2017	FI-04	66	84
2014	FI	69	531
2014	FI-01	71	115
2014	FI-02	68	163
2014	FI-03	68	165
2014	FI-04	67	71

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FI	10	496
2017	FI-02	8	155
2017	FI-03	10	139
2017	FI-04	18	84
2014	FI	12	531
2014	FI-01	5	115
2014	FI-02	12	163
2014	FI-03	15	165
2014	FI-04	18	71

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI-01	0	105
2017	FI-03	0	139
2017	FI-04	0	84
2014	FI	1	531
2014	FI-04	0	71

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FI	3	496
2014	FI	2	531
2014	FI-02	3	163

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FI	2	496
2014	FI	1	531

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	5	496
2017	FI-01	5	105
2017	FI-02	4	155
2017	FI-03	5	139
2014	FI	4	531
2014	FI-03	6	165

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FI	37	498
2017	FI-01	37	106
2017	FI-02	30	156
2017	FI-03	43	139
2017	FI-04	39	84
2014	FI	38	533
2014	FI-01	33	116
2014	FI-02	31	164
2014	FI-03	43	165
2014	FI-04	50	71

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FI	39	498
2017	FI-01	41	106
2017	FI-02	37	156
2017	FI-03	42	139
2017	FI-04	37	84
2014	FI	41	533
2014	FI-01	41	116
2014	FI-02	38	164
2014	FI-03	44	165
2014	FI-04	40	71

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FI	43	498
2017	FI-01	51	106
2017	FI-02	40	156
2017	FI-03	37	139
2017	FI-04	47	84
2014	FI	43	533
2014	FI-01	53	116
2014	FI-02	37	164
2014	FI-03	40	165
2014	FI-04	44	71

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FI	40	498
2017	FI-01	39	106
2017	FI-02	40	156
2017	FI-03	43	139
2017	FI-04	36	84
2014	FI	42	533
2014	FI-01	39	116
2014	FI-02	42	164
2014	FI-03	43	165
2014	FI-04	46	71

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FI	29	498
2017	FI-01	27	106
2017	FI-02	26	156
2017	FI-03	30	139
2017	FI-04	35	84
2014	FI	30	533
2014	FI-01	32	116
2014	FI-02	28	164
2014	FI-03	30	165
2014	FI-04	34	71

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FI	60	498
2017	FI-01	57	106
2017	FI-02	55	156
2017	FI-03	63	139
2017	FI-04	64	84
2014	FI	57	533
2014	FI-01	49	116
2014	FI-02	63	164
2014	FI-03	57	165
2014	FI-04	52	71

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FI	32	498
2017	FI-01	30	106
2017	FI-02	28	156
2017	FI-03	32	139
2017	FI-04	41	84
2014	FI	31	533
2014	FI-01	25	116
2014	FI-02	27	164
2014	FI-03	35	165
2014	FI-04	35	71

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	FI-03	0	139
2014	FI	1	533
2014	FI-04	0	71

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FI	7	498
2017	FI-01	7	106
2017	FI-02	7	156
2017	FI-03	8	139
2014	FI	6	533
2014	FI-02	8	164
2014	FI-03	7	165

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	FI	10	498
2017	FI-01	9	106
2017	FI-02	8	156
2017	FI-03	12	139
2017	FI-04	12	84
2014	FI	12	533
2014	FI-01	14	116
2014	FI-02	13	164
2014	FI-03	13	165
2014	FI-04	7	71

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FI	42	498
2017	FI-01	42	106
2017	FI-02	46	156
2017	FI-03	42	139
2017	FI-04	38	84
2014	FI	46	533
2014	FI-01	49	116
2014	FI-02	44	164
2014	FI-03	47	165
2014	FI-04	41	71

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FI	28	498
2017	FI-01	28	106
2017	FI-02	25	156
2017	FI-03	29	139
2017	FI-04	32	84
2014	FI	26	533
2014	FI-01	22	116
2014	FI-02	27	164
2014	FI-03	30	165
2014	FI-04	24	71

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	12	498
2017	FI-01	18	106
2017	FI-02	13	156
2017	FI-03	8	139
2017	FI-04	7	84
2014	FI	10	533
2014	FI-01	13	116
2014	FI-02	9	164
2014	FI-03	8	165
2014	FI-04	11	71

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	52	498
2017	FI-01	53	106
2017	FI-02	52	156
2017	FI-03	50	139
2017	FI-04	59	84
2014	FI	50	533
2014	FI-01	47	116
2014	FI-02	52	164
2014	FI-03	53	165
2014	FI-04	48	71

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FI	27	498
2017	FI-01	26	106
2017	FI-02	24	156
2017	FI-03	30	139
2017	FI-04	33	84
2014	FI	29	533
2014	FI-01	28	116
2014	FI-02	25	164
2014	FI-03	34	165
2014	FI-04	30	71

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FI	11	498
2017	FI-01	6	106
2017	FI-02	14	156
2017	FI-03	8	139
2017	FI-04	18	84
2014	FI	14	533
2014	FI-01	9	116
2014	FI-02	14	164
2014	FI-03	13	165
2014	FI-04	23	71

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	20	498
2017	FI-01	24	106
2017	FI-02	23	156
2017	FI-03	19	139
2017	FI-04	10	84
2014	FI	16	533
2014	FI-01	18	116
2014	FI-02	20	164
2014	FI-03	14	165
2014	FI-04	13	71

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	FI	10	498
2017	FI-01	8	106
2017	FI-02	12	156
2017	FI-03	9	139
2017	FI-04	11	84
2014	FI	11	533
2014	FI-01	9	116
2014	FI-02	10	164
2014	FI-03	11	165
2014	FI-04	12	71

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	5	498
2017	FI-01	6	106
2017	FI-02	6	156
2017	FI-03	4	139
2014	FI	4	533
2014	FI-02	4	164
2014	FI-03	4	165

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	FI	13	498
2017	FI-01	9	106
2017	FI-02	11	156
2017	FI-03	18	139
2017	FI-04	12	84
2014	FI	13	533
2014	FI-01	12	116
2014	FI-02	11	164
2014	FI-03	17	165
2014	FI-04	7	71

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	13	498
2017	FI-01	14	106
2017	FI-02	14	156
2017	FI-03	10	139
2017	FI-04	16	84
2014	FI	11	533
2014	FI-01	16	116
2014	FI-02	9	164
2014	FI-03	8	165
2014	FI-04	18	71

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	26	498
2017	FI-01	28	106
2017	FI-02	25	156
2017	FI-03	27	139
2017	FI-04	22	84
2014	FI	28	533
2014	FI-01	25	116
2014	FI-02	29	164
2014	FI-03	26	165
2014	FI-04	29	71

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FI	12	476
2017	FI-01	9	100
2017	FI-02	9	147
2017	FI-03	16	134
2017	FI-04	13	82
2014	FI	11	512
2014	FI-01	11	113
2014	FI-02	10	157
2014	FI-03	13	158
2014	FI-04	8	67

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	19	476
2017	FI-01	24	100
2017	FI-02	17	147
2017	FI-03	18	134
2017	FI-04	17	82
2014	FI	17	512
2014	FI-01	14	113
2014	FI-02	22	157
2014	FI-03	18	158
2014	FI-04	11	67

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FI	11	476
2017	FI-01	10	100
2017	FI-02	8	147
2017	FI-03	14	134
2017	FI-04	13	82
2014	FI	9	512
2014	FI-01	13	113
2014	FI-02	9	157
2014	FI-03	7	158
2014	FI-04	9	67

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	FI	11	476
2017	FI-01	8	100
2017	FI-02	9	147
2017	FI-03	14	134
2017	FI-04	12	82
2014	FI	10	512
2014	FI-01	11	113
2014	FI-02	9	157
2014	FI-03	12	158

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	FI	12	476
2017	FI-01	15	100
2017	FI-02	9	147
2017	FI-03	15	134
2017	FI-04	11	82
2014	FI	9	512
2014	FI-01	9	113
2014	FI-02	13	157
2014	FI-03	9	158

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	10	476
2017	FI-01	12	100
2017	FI-02	9	147
2017	FI-03	12	134
2017	FI-04	9	82
2014	FI	14	512
2014	FI-01	14	113
2014	FI-02	13	157
2014	FI-03	15	158
2014	FI-04	13	67

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	17	476
2017	FI-01	12	100
2017	FI-02	22	147
2017	FI-03	18	134
2017	FI-04	14	82
2014	FI	16	512
2014	FI-01	10	113
2014	FI-02	15	157
2014	FI-03	20	158
2014	FI-04	18	67

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FI	9	476
2017	FI-01	11	100
2017	FI-02	8	147
2017	FI-03	7	134
2017	FI-04	9	82
2014	FI	9	512
2014	FI-01	16	113
2014	FI-02	7	157
2014	FI-03	10	158

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FI	12	476
2017	FI-01	10	100
2017	FI-02	12	147
2017	FI-03	14	134
2017	FI-04	11	82
2014	FI	17	512
2014	FI-01	22	113
2014	FI-02	13	157
2014	FI-03	18	158
2014	FI-04	15	67

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI	27	476
2017	FI-01	25	100
2017	FI-02	28	147
2017	FI-03	26	134
2017	FI-04	25	82
2014	FI	31	512
2014	FI-01	34	113
2014	FI-02	30	157
2014	FI-03	29	158
2014	FI-04	30	67

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	10	476
2017	FI-01	5	100
2017	FI-02	12	147
2017	FI-03	11	134
2017	FI-04	11	82
2014	FI	11	512
2014	FI-01	10	113
2014	FI-02	12	157
2014	FI-03	9	158
2014	FI-04	14	67

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	45	476
2017	FI-01	48	100
2017	FI-02	43	147
2017	FI-03	42	134
2017	FI-04	41	82
2014	FI	46	512
2014	FI-01	50	113
2014	FI-02	45	157
2014	FI-03	43	158
2014	FI-04	40	67

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI	1	476
2014	FI-01	0	113
2014	FI-04	0	67

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	52	476
2017	FI-01	48	100
2017	FI-02	53	147
2017	FI-03	53	134
2017	FI-04	52	82
2014	FI	52	512
2014	FI-01	47	113
2014	FI-02	46	157
2014	FI-03	55	158
2014	FI-04	67	67

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI-03	0	134
2017	FI-04	0	82

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	11	476
2017	FI-01	17	100
2017	FI-02	5	147
2017	FI-03	11	134
2017	FI-04	11	82
2014	FI	10	512
2014	FI-01	16	113
2014	FI-02	4	157
2014	FI-03	10	158
2014	FI-04	16	67

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	93	7	497
2017	FI-01	94	6	105
2017	FI-02	90	10	156
2017	FI-03	95	5	139
2017	FI-04	89	11	84

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	19	18	6	5	30	10	53	18	3632
2017	FI-01	15	18	17	6	5	30	9	54	18	795
2017	FI-02	12	19	18	7	5	30	10	51	19	1157
2017	FI-03	11	19	19	5	3	33	10	52	15	1086
2017	FI-04	16	20	17	5	7	27	9	56	18	502
2014	FI	12	16	18	5	5	34	10	52	16	3858
2014	FI-01	13	17	17	5	5	32	10	53	18	867
2014	FI-02	11	16	18	5	5	35	10	50	17	1307
2014	FI-03	12	16	18	5	4	36	10	52	15	1099
2014	FI-04	15	16	18	4	4	33	10	55	13	523

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	36	17	5	4	11	1	71	9	3630
2017	FI-01	28	35	15	5	5	11	1	71	11	794
2017	FI-02	26	36	16	5	4	12	1	72	10	1156
2017	FI-03	24	37	18	4	3	12	1	71	8	1086
2017	FI-04	31	34	19	5	4	6	1	70	10	502
2014	FI	23	33	19	5	3	16	2	68	9	3856
2014	FI-01	21	32	19	5	4	17	2	66	11	869
2014	FI-02	22	35	18	4	3	16	2	69	9	1305
2014	FI-03	23	31	20	5	2	17	1	67	9	1098
2014	FI-04	26	34	19	4	3	12	2	71	7	522
2011	FI	28	40	15	5	2	10	0	76	8	4118
2011	FI-01	29	40	14	5	3	9	0	76	8	1076
2011	FI-02	28	42	14	4	2	10	0	78	6	1296
2011	FI-03	26	39	17	5	2	10	0	73	8	1147
2011	FI-04	33	39	13	5	2	8	0	78	7	560

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	54	8	4	1	1	1	88	4	3630
2017	FI-01	27	52	10	7	1	1	1	81	9	793
2017	FI-02	31	55	8	4	1	1	1	87	5	1158
2017	FI-03	33	57	7	2	0	0	1	91	2	1086
2017	FI-04	40	47	6	1	0	0	5	92	2	501
2014	FI	30	56	9	3	1	1	1	87	4	3858
2014	FI-01	27	54	12	4	1	1	0	83	5	868
2014	FI-02	27	59	9	4	1	0	0	86	4	1307
2014	FI-03	32	58	8	2	0	0	0	90	2	1098
2014	FI-04	37	51	4	2	0	1	5	93	2	523
2011	FI	29	54	8	4	1	1	2	86	5	4120
2011	FI-01	26	54	10	7	2	1	1	82	8	1076
2011	FI-02	27	57	9	5	1	1	1	84	6	1293
2011	FI-03	32	55	8	2	1	1	1	88	3	1151
2011	FI-04	35	51	3	2	0	0	8	94	3	561
2008	FI	33	52	8	4	1	1	2	86	5	3200
2008	FI-01	27	53	8	7	3	1	1	82	9	851
2008	FI-02	31	53	10	4	1	0	1	85	5	983
2008	FI-03	37	52	7	2	1	0	1	90	3	888
2008	FI-04	39	46	5	2	0	0	8	92	2	399

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	22	20	5	3	28	11	55	12	3623
2017	FI-01	14	23	21	6	3	25	8	55	13	793
2017	FI-02	12	25	19	5	3	28	9	58	12	1156
2017	FI-03	10	20	20	4	2	30	13	54	11	1082
2017	FI-04	14	18	18	3	2	30	14	58	10	500
2014	FI	9	23	21	5	3	29	10	53	12	3859
2014	FI-01	10	25	22	6	3	25	9	53	14	868
2014	FI-02	9	25	22	5	2	27	9	54	12	1307
2014	FI-03	9	20	22	4	3	30	12	50	11	1099
2014	FI-04	10	20	16	5	2	34	13	57	13	523
2011	FI	9	23	22	5	3	29	10	51	13	4115
2011	FI-01	9	23	24	6	3	27	8	50	14	1075
2011	FI-02	9	24	23	5	3	26	9	51	13	1293
2011	FI-03	8	21	22	4	3	32	11	49	12	1149
2011	FI-04	10	21	18	3	3	31	15	57	10	559

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	36	8	2	1	5	2	88	3	3632
2017	FI-01	46	33	11	2	1	7	1	86	3	795
2017	FI-02	47	35	9	2	1	5	1	88	3	1158
2017	FI-03	46	40	7	2	1	3	1	90	3	1085
2017	FI-04	48	32	8	1	2	5	5	88	3	502
2014	FI	44	37	9	3	1	5	1	86	5	3860
2014	FI-01	44	35	9	3	1	7	1	85	5	869
2014	FI-02	43	39	9	3	1	5	1	86	4	1307
2014	FI-03	45	37	8	3	2	5	0	87	5	1099
2014	FI-04	44	34	9	2	1	5	5	87	3	523
2011	FI	42	37	9	3	1	6	2	86	4	4124
2011	FI-01	40	37	9	2	2	8	2	85	4	1077
2011	FI-02	42	38	10	3	1	5	1	85	4	1296
2011	FI-03	43	39	8	3	1	4	2	87	4	1151
2011	FI-04	42	31	10	3	1	4	9	85	4	561
2008	FI	44	40	7	2	1	5	2	89	3	3199
2008	FI-01	43	39	8	2	0	6	1	89	2	851
2008	FI-02	44	38	7	3	1	5	1	89	4	982
2008	FI-03	45	42	8	2	1	2	1	89	3	888
2008	FI-04	40	40	5	2	1	4	8	91	3	399

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	38	10	3	1	7	2	84	5	3624
2017	FI-01	38	35	12	3	1	9	2	82	4	792
2017	FI-02	40	36	10	2	1	9	1	85	4	1156
2017	FI-03	37	43	9	4	1	6	1	86	5	1084
2017	FI-04	44	33	8	2	2	5	5	86	5	500
2014	FI	36	38	12	4	2	8	1	81	6	3857
2014	FI-01	33	39	12	3	2	10	1	80	6	868
2014	FI-02	36	38	12	3	2	8	1	81	6	1307
2014	FI-03	37	39	11	4	2	7	0	82	7	1098
2014	FI-04	39	33	10	4	1	7	5	83	6	522
2011	FI	35	38	12	3	2	8	3	81	6	4120
2011	FI-01	34	37	12	3	2	11	2	81	5	1076
2011	FI-02	35	38	12	3	2	8	1	81	6	1294
2011	FI-03	35	40	12	3	2	7	2	82	5	1151
2011	FI-04	35	34	10	5	2	6	9	81	7	560
2008	FI	40	39	9	4	2	5	2	84	6	3199
2008	FI-01	42	37	9	3	1	6	1	86	4	849
2008	FI-02	38	40	10	4	2	4	1	83	7	983
2008	FI-03	41	40	9	4	1	4	1	85	6	889
2008	FI-04	41	36	6	5	1	2	8	86	7	400

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	8	92	3628
2017	FI-01	8	92	795
2017	FI-02	10	90	1156
2017	FI-03	5	95	1085
2017	FI-04	6	94	500
2014	FI	6	94	3856
2014	FI-01	7	93	868
2014	FI-02	7	93	1306
2014	FI-03	5	95	1096
2014	FI-04	4	96	523

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	23	265
2017	FI-01	24	65
2017	FI-02	27	104
2017	FI-03	18	56
2017	FI-04	22	27
2014	FI	30	232
2014	FI-01	29	59
2014	FI-02	34	92
2014	FI-03	23	52
2014	FI-04	32	22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	86	265
2017	FI-01	86	65
2017	FI-02	83	104
2017	FI-03	85	56
2017	FI-04	93	27
2014	FI	85	232
2014	FI-01	90	59
2014	FI-02	82	92
2014	FI-03	85	52
2014	FI-04	82	22

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FI	3	265
2014	FI	6	232

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FI-01	65
2017	FI-02	104
2017	FI-04	27
2014	FI-01	59
2014	FI-03	52
2014	FI-04	22

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FI	5	265
2017	FI-02	6	104
2014	FI	5	232
2014	FI-02	7	92

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	FI-03	56
2017	FI-04	27
2014	FI-01	59
2014	FI-03	52
2014	FI-04	22

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	7	265
2017	FI-02	6	104
2017	FI-03	10	56
2014	FI	9	232
2014	FI-02	12	92

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	FI	27	266
2017	FI-01	26	65
2017	FI-02	29	105
2017	FI-03	34	56
2017	FI-04	18	26
2014	FI	28	232
2014	FI-01	18	58
2014	FI-02	31	92
2014	FI-03	26	53
2014	FI-04	36	22

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	FI	22	266
2017	FI-01	19	65
2017	FI-02	28	105
2017	FI-03	17	56
2017	FI-04	22	26
2014	FI	23	232
2014	FI-01	12	58
2014	FI-02	32	92
2014	FI-03	20	53
2014	FI-04	22	22

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	FI	15	266
2017	FI-01	18	65
2017	FI-02	16	105
2017	FI-03	13	56
2014	FI	17	232
2014	FI-01	10	58
2014	FI-02	21	92
2014	FI-03	16	53

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	FI	9	266
2017	FI-01	12	65
2017	FI-02	10	105
2017	FI-03	10	56
2017	FI-04	0	26
2014	FI	4	232
2014	FI-02	5	92
2014	FI-04	0	22

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	FI	24	266
2017	FI-01	23	65
2017	FI-02	27	105
2017	FI-03	18	56
2017	FI-04	32	26
2014	FI	22	232
2014	FI-01	20	58
2014	FI-02	30	92
2014	FI-03	18	53

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	FI	23	266
2017	FI-01	14	65
2017	FI-02	25	105
2017	FI-03	24	56
2017	FI-04	31	26
2014	FI	17	232
2014	FI-01	12	58
2014	FI-02	20	92
2014	FI-03	22	53

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	FI-03	56
2017	FI-04	26
2014	FI-02	92
2014	FI-03	53
2014	FI-04	22

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FI-02	0	105
2017	FI-03	0	56

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	FI	7	266
2017	FI-02	8	105
2017	FI-03	10	56
2014	FI	4	232
2014	FI-02	5	92
2014	FI-04	0	22

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	FI	17	266
2017	FI-01	15	65
2017	FI-02	19	105
2017	FI-03	18	56
2014	FI	12	232
2014	FI-01	15	58
2014	FI-02	9	92
2014	FI-03	20	53
2014	FI-04	0	22

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	FI	266
2017	FI-01	65
2017	FI-02	105
2017	FI-03	56
2017	FI-04	26

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	FI	13	266
2017	FI-01	14	65
2017	FI-02	11	105
2017	FI-03	12	56
2014	FI	9	232
2014	FI-01	10	58
2014	FI-02	7	92
2014	FI-03	9	53
2014	FI-04	22	22

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	FI	266
2017	FI-01	65
2017	FI-02	105
2017	FI-03	56
2017	FI-04	26
2014	FI-03	53
2014	FI-04	22

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	22	266
2017	FI-01	22	65
2017	FI-02	25	105
2017	FI-03	21	56
2014	FI	32	232
2014	FI-01	38	58
2014	FI-02	31	92
2014	FI-03	23	53
2014	FI-04	34	22

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	29	267
2017	FI-01	42	65
2017	FI-02	24	105
2017	FI-03	23	56
2017	FI-04	31	27
2014	FI	22	233
2014	FI-01	20	59
2014	FI-02	22	92
2014	FI-03	24	53

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	FI	14	267
2017	FI-01	21	65
2017	FI-02	14	105
2017	FI-03	10	56
2014	FI	12	233
2014	FI-01	8	59
2014	FI-02	12	92
2014	FI-03	17	53

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FI	4	267
2017	FI-02	6	105
2017	FI-03	0	56
2014	FI	5	233

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	17	267
2017	FI-01	17	65
2017	FI-02	19	105
2017	FI-03	21	56
2014	FI	11	233
2014	FI-01	18	59
2014	FI-02	10	92

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	FI	5	267
2014	FI	4	233
2014	FI-02	7	92
2014	FI-03	0	53

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	5	267
2017	FI-02	8	105
2014	FI	3	233
2014	FI-03	0	53

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	FI	7	267
2017	FI-01	12	65
2017	FI-02	7	105
2017	FI-04	0	27
2014	FI	8	233
2014	FI-02	8	92
2014	FI-03	10	53

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	FI	7	267
2017	FI-01	9	65
2017	FI-02	6	105
2014	FI	7	233
2014	FI-02	7	92

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	54	267
2017	FI-01	41	65
2017	FI-02	57	105
2017	FI-03	59	56
2017	FI-04	55	27
2014	FI	58	233
2014	FI-01	57	59
2014	FI-02	56	92
2014	FI-03	64	53
2014	FI-04	61	22

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FI	5	251
2017	FI-01	8	62
2014	FI	5	224
2014	FI-02	7	88
2014	FI-03	0	53

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	12	251
2017	FI-01	15	62
2017	FI-02	13	96
2017	FI-03	12	55
2014	FI	11	224
2014	FI-01	10	56
2014	FI-02	11	88
2014	FI-03	13	53

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FI	3	251
2017	FI-04	0	25
2014	FI-04	0	20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	FI	3	251
2017	FI-02	6	96
2017	FI-03	0	55
2017	FI-04	0	25
2014	FI	3	224
2014	FI-04	0	20

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	FI	3	251
2014	FI-01	0	56
2014	FI-03	0	53

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	6	251
2017	FI-01	8	62
2014	FI	6	224
2014	FI-02	7	88

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	12	251
2017	FI-01	11	62
2017	FI-02	12	96
2017	FI-03	15	55
2014	FI	14	224
2014	FI-02	18	88
2014	FI-03	16	53

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FI	8	251
2017	FI-02	6	96
2017	FI-03	10	55
2014	FI	9	224
2014	FI-01	13	56
2014	FI-02	8	88
2014	FI-03	9	53

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FI	9	251
2017	FI-01	10	62
2017	FI-02	7	96
2017	FI-03	16	55
2017	FI-04	0	25
2014	FI	10	224
2014	FI-01	14	56
2014	FI-02	7	88
2014	FI-03	15	53

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI	23	251
2017	FI-01	16	62
2017	FI-02	20	96
2017	FI-03	26	55
2017	FI-04	40	25
2014	FI	16	224
2014	FI-01	21	56
2014	FI-02	18	88
2014	FI-03	11	53
2014	FI-04	0	20

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	8	251
2017	FI-03	16	55
2014	FI	7	224
2014	FI-01	10	56
2014	FI-02	9	88

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	47	251
2017	FI-01	47	62
2017	FI-02	42	96
2017	FI-03	46	55
2017	FI-04	64	25
2014	FI	45	224
2014	FI-01	56	56
2014	FI-02	47	88
2014	FI-03	41	53

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI	2	251
2014	FI	3	224
2014	FI-01	0	56
2014	FI-04	0	20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	59	251
2017	FI-01	52	62
2017	FI-02	58	96
2017	FI-03	65	55
2017	FI-04	58	25
2014	FI	57	224
2014	FI-01	55	56
2014	FI-02	52	88
2014	FI-03	62	53
2014	FI-04	79	20

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI-03	0	55
2017	FI-04	0	25

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	9	251
2017	FI-02	9	96
2017	FI-03	9	55
2017	FI-04	0	25
2014	FI	10	224
2014	FI-01	14	56
2014	FI-03	13	53

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	92	8	266
2017	FI-01	95	5	65
2017	FI-02	92	8	104
2017	FI-03	88	12	56
2017	FI-04	93	7	27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	18	17	3	3	37	9	59	10	3632
2017	FI-01	18	18	17	3	4	33	7	59	12	795
2017	FI-02	14	19	17	4	2	36	8	59	11	1157
2017	FI-03	11	18	17	2	2	41	9	59	7	1086
2017	FI-04	16	18	16	2	3	36	9	63	8	502
2014	FI	13	15	17	2	2	41	10	56	9	3858
2014	FI-01	14	18	16	3	3	37	10	59	11	868
2014	FI-02	11	16	17	3	3	40	10	54	12	1307
2014	FI-03	13	13	19	1	2	42	10	54	6	1098
2014	FI-04	16	16	14	1	1	44	8	66	4	522

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	35	16	3	2	14	2	75	6	3624
2017	FI-01	31	32	14	3	3	15	2	75	8	791
2017	FI-02	27	36	16	3	2	15	1	75	6	1156
2017	FI-03	25	36	17	2	2	16	2	75	5	1085
2017	FI-04	36	35	15	2	2	9	1	78	5	500
2014	FI	26	32	17	3	2	20	2	73	6	3859
2014	FI-01	24	32	15	3	3	21	2	73	8	869
2014	FI-02	25	32	17	3	2	19	2	73	6	1306
2014	FI-03	27	30	18	2	1	21	1	73	4	1099
2014	FI-04	29	34	15	2	1	17	2	78	4	522
2011	FI	32	39	13	3	1	11	0	81	5	4123
2011	FI-01	34	38	13	2	2	10	0	80	5	1076
2011	FI-02	31	39	14	3	1	11	0	79	5	1294
2011	FI-03	31	39	13	2	1	13	0	80	4	1151
2011	FI-04	36	40	10	2	1	11	0	86	3	563

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	25	21	14	16	3	47	31	3624
2017	FI-01	18	24	21	16	19	3	43	36	793
2017	FI-02	19	24	20	13	19	4	45	33	1156
2017	FI-03	22	27	21	14	13	3	51	27	1082
2017	FI-04	25	27	23	10	13	2	53	24	501

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	28	29	16	10	1	43	27	3631
2017	FI-01	21	33	28	10	7	2	54	17	794
2017	FI-02	16	28	29	16	9	1	45	25	1157
2017	FI-03	13	26	31	18	12	1	39	30	1086
2017	FI-04	10	24	28	21	16	0	35	37	501

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	31	27	14	8	1	50	23	3624
2017	FI-01	27	35	21	9	4	3	64	14	789
2017	FI-02	19	31	27	14	7	1	51	21	1156
2017	FI-03	14	30	28	16	10	1	45	27	1084
2017	FI-04	9	29	32	17	12	0	38	30	502

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	27	23	17	11	1	2	48	28	3622
2017	FI-01	27	28	21	12	8	1	3	57	21	790
2017	FI-02	21	29	22	17	8	1	2	52	25	1156
2017	FI-03	15	27	25	18	13	0	2	43	32	1081
2017	FI-04	13	26	24	20	17	0	0	39	37	502

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	29	16	7	4	1	7	71	12	3624
2017	FI-01	51	23	10	3	3	1	9	82	7	791
2017	FI-02	39	28	16	6	3	1	7	74	9	1157
2017	FI-03	32	32	17	8	5	0	6	68	14	1083
2017	FI-04	26	30	20	11	10	0	3	58	22	500

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	32	22	12	7	1	59	18	3619
2017	FI-01	32	33	18	10	5	1	66	15	789
2017	FI-02	27	30	24	11	7	1	58	17	1155
2017	FI-03	23	34	22	13	7	1	57	20	1081
2017	FI-04	23	30	24	14	8	0	54	22	502

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	36	23	10	5	1	1	62	15	3614
2017	FI-01	28	34	23	7	4	1	2	64	12	788
2017	FI-02	26	35	21	11	4	1	2	63	16	1153
2017	FI-03	23	38	24	10	5	0	0	62	15	1079
2017	FI-04	22	37	26	10	5	0	1	60	14	502

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	34	25	13	7	0	1	54	20	3613
2017	FI-01	28	34	20	9	6	1	3	64	15	786
2017	FI-02	19	36	24	12	6	0	2	57	18	1153
2017	FI-03	16	34	27	14	9	0	0	50	22	1081
2017	FI-04	13	32	29	18	9	0	0	45	26	501

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	33	23	14	7	0	1	56	21	3618
2017	FI-01	27	31	20	12	7	1	2	60	19	788
2017	FI-02	22	34	22	14	7	0	2	56	21	1155
2017	FI-03	20	33	25	14	8	0	1	53	22	1081
2017	FI-04	18	38	22	16	6	0	0	56	22	502

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	35	23	10	5	0	2	62	15	3604
2017	FI-01	29	37	19	7	5	1	3	68	12	786
2017	FI-02	26	34	25	9	4	1	2	61	14	1153
2017	FI-03	23	38	21	11	5	0	2	62	17	1074
2017	FI-04	24	33	25	13	4	0	1	58	17	499

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	25	12	5	3	2	80	8	3628
2017	FI-01	53	24	12	4	3	4	80	8	792
2017	FI-02	51	25	13	5	3	2	78	9	1157
2017	FI-03	56	25	11	4	3	2	82	7	1085
2017	FI-04	54	24	10	7	4	2	79	11	502

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	13	6	3	4	1	5	86	8	3629
2017	FI-01	68	12	7	4	3	1	6	85	8	792
2017	FI-02	66	13	5	4	6	2	5	84	11	1158
2017	FI-03	71	14	4	2	3	1	4	90	5	1086
2017	FI-04	73	11	5	4	3	0	3	87	7	501

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	28	9	4	2	0	3	84	7	3622
2017	FI-01	52	29	9	5	2	0	3	84	7	789
2017	FI-02	51	27	10	5	3	1	3	81	8	1155
2017	FI-03	56	29	8	3	2	0	3	87	5	1085
2017	FI-04	56	26	10	4	1	0	1	84	6	501

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	56	21	9	6	5	0	3	79	11	3626
2017	FI-01	58	21	7	6	5	0	3	82	11	792
2017	FI-02	52	22	10	7	6	1	2	77	13	1156
2017	FI-03	58	19	11	4	4	0	3	80	9	1084
2017	FI-04	60	22	8	4	4	0	1	83	8	502

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	17	7	3	2	0	20	85	6	3625
2017	FI-01	56	10	4	2	1	0	26	90	4	792
2017	FI-02	49	12	6	3	2	1	28	86	6	1157
2017	FI-03	50	22	8	3	2	0	14	84	6	1084
2017	FI-04	45	31	14	5	2	0	3	78	8	501

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	16	4	2	1	0	8	93	3	3606
2017	FI-01	69	15	4	1	1	0	10	93	3	785
2017	FI-02	65	17	5	2	1	1	10	92	3	1154
2017	FI-03	71	16	3	1	1	0	7	95	2	1078
2017	FI-04	73	17	4	2	0	0	4	93	3	498

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	70	15	5	2	2	1	5	90	5	3629
2017	FI-01	62	17	8	3	3	1	6	85	7	792
2017	FI-02	67	16	5	3	3	1	6	89	6	1157
2017	FI-03	75	15	3	1	1	0	4	94	3	1086
2017	FI-04	80	10	3	2	2	0	2	93	4	502

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	31	12	4	2	0	3	81	6	3627
2017	FI-01	45	31	13	4	2	0	4	80	7	792
2017	FI-02	45	31	14	4	3	1	3	78	7	1156
2017	FI-03	50	32	11	3	2	0	2	84	5	1085
2017	FI-04	58	26	10	3	1	0	1	85	4	502

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	33	38	13	5	44	18	3635
2017	FI-01	15	37	36	8	4	52	12	795
2017	FI-02	12	34	38	13	4	46	17	1159
2017	FI-03	9	32	39	15	4	42	20	1086
2017	FI-04	6	29	40	17	7	35	24	502

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	18	41	23	10	0	33	25	3624
2017	FI-01	6	13	40	27	13	1	40	19	792
2017	FI-02	6	18	41	24	11	0	35	24	1154
2017	FI-03	6	19	43	23	8	0	31	26	1085
2017	FI-04	10	24	41	19	7	0	25	34	501

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	42	16	6	3	4	73	10	3632
2017	FI-01	28	41	16	6	3	5	73	10	795
2017	FI-02	30	41	16	6	2	5	75	9	1159
2017	FI-03	26	43	18	6	4	2	71	10	1085
2017	FI-04	33	44	14	6	2	2	78	8	501

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	45	17	12	6	2	65	18	3628
2017	FI-01	19	47	16	10	5	3	68	15	794
2017	FI-02	19	43	18	11	7	3	64	18	1155
2017	FI-03	16	46	17	13	6	2	64	19	1086
2017	FI-04	21	45	15	12	7	1	66	18	501

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	14	86	3630
2017	FI-01	15	85	794
2017	FI-02	15	85	1158
2017	FI-03	14	86	1085
2017	FI-04	10	90	500
2014	FI	11	89	3852
2014	FI-01	12	88	869
2014	FI-02	13	87	1304
2014	FI-03	12	88	1095
2014	FI-04	7	93	521

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	78	22	506
2017	FI-01	79	21	121
2017	FI-02	74	26	175
2017	FI-03	82	18	147
2017	FI-04	78	22	49
2014	FI	79	21	438
2014	FI-01	75	25	104
2014	FI-02	78	22	167
2014	FI-03	81	19	127
2014	FI-04	86	14	34

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	37	6	6	1	0	0	86	8	394
2017	FI-01	55	34	6	3	1	1	0	90	4	96
2017	FI-02	43	41	8	7	1	0	0	84	8	130
2017	FI-03	47	38	5	8	2	0	0	85	10	120
2017	FI-04	60	27	8	5	0	0	0	87	5	38
2014	FI	54	32	6	5	2	0	1	87	7	347
2014	FI-01	51	30	7	6	3	1	2	83	9	78
2014	FI-02	49	34	7	7	2	0	1	84	9	131
2014	FI-03	58	35	2	4	1	0	0	93	5	103
2014	FI-04	68	18	14	0	0	0	0	86	0	29

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	30	22	11	12	1	1	23	77	3633
2017	FI-01	24	27	21	12	14	1	1	24	76	795
2017	FI-02	23	29	21	13	12	1	0	23	77	1158
2017	FI-03	24	32	21	10	11	1	0	25	75	1087
2017	FI-04	21	34	24	12	8	1	0	21	79	500

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	15	2719
2017	FI-01	22	584
2017	FI-02	14	867
2017	FI-03	14	803
2017	FI-04	11	388

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	36	2719
2017	FI-01	38	584
2017	FI-02	38	867
2017	FI-03	32	803
2017	FI-04	35	388

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	16	2719
2017	FI-01	18	584
2017	FI-02	16	867
2017	FI-03	16	803
2017	FI-04	13	388

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	51	2719
2017	FI-01	50	584
2017	FI-02	49	867
2017	FI-03	55	803
2017	FI-04	51	388

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	7	2719
2017	FI-01	5	584
2017	FI-02	10	867
2017	FI-03	8	803
2017	FI-04	3	388

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	47	2719
2017	FI-01	43	584
2017	FI-02	46	867
2017	FI-03	49	803
2017	FI-04	51	388

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FI	6	48	20	10	4	12	2683
2017	FI-01	7	50	17	9	4	12	576
2017	FI-02	6	48	21	10	3	12	856
2017	FI-03	6	48	19	10	4	12	796
2017	FI-04	6	49	21	8	5	11	384

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	23	15	17	20	2	11	41	42	2729
2017	FI-01	13	26	15	17	19	2	9	44	40	590
2017	FI-02	12	22	16	17	20	2	11	39	43	869
2017	FI-03	12	22	16	18	19	2	11	38	43	805
2017	FI-04	16	24	14	12	20	2	12	46	38	388

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	2	8	10	19	47	2	11	12	76	2732
2017	FI-01	2	11	10	18	50	2	7	14	75	590
2017	FI-02	3	9	10	19	48	2	10	13	75	872
2017	FI-03	2	7	11	19	45	3	12	11	76	805
2017	FI-04	2	6	9	21	44	3	15	10	79	388

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me