2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 48 4 10 3 0 0 83 13 4295
2017 EX-01 33 49 4 11 3 0 0 82 14 2227
2017 EX-02 36 48 3 8 4 0 0 85 12 1044
2017 EX-03 39 44 5 10 3 0 0 82 13 697
2017 EX-04 46 43 3 5 3 0 0 88 9 172
2017 EX-05 47 45 1 4 3 0 0 92 7 68
2014 EX 39 45 4 9 3 0 0 85 12 4248
2014 EX-01 36 47 4 9 4 0 0 83 13 2207
2014 EX-02 40 45 3 10 2 0 0 84 12 1009
2014 EX-03 43 45 2 8 2 0 0 88 10 717
2014 EX-04 59 34 1 6 0 0 0 93 6 171
2014 EX-05 66 25 3 6 0 0 0 91 6 67
2011 EX 46 43 3 7 2 0 0 89 8 4851
2011 EX-01 43 45 3 7 2 0 0 88 9 2634
2011 EX-02 48 41 3 7 2 0 0 89 8 1118
2011 EX-03 49 42 2 6 2 0 0 90 8 787
2011 EX-04 59 34 2 4 1 0 0 93 5 192
2011 EX-05 60 29 3 6 3 0 0 89 8 73
2008 EX 48 42 2 6 2 0 0 90 8 3626
2008 EX-01 46 43 2 6 2 0 0 90 8 1908
2008 EX-02 48 43 2 6 1 0 0 91 7 841
2008 EX-03 52 38 3 6 2 0 0 90 8 556
2008 EX-04 61 36 1 1 1 0 0 97 2 143
2008 EX-05 70 23 0 5 0 0 1 95 5 64

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 73 21 3 2 1 0 0 94 3 4279
2017 EX-01 71 22 3 2 1 1 0 94 3 2221
2017 EX-02 73 20 3 3 1 0 0 93 4 1041
2017 EX-03 75 19 2 2 0 1 0 96 2 693
2017 EX-04 78 20 2 0 0 0 0 98 0 170
2017 EX-05 78 15 3 4 0 0 0 93 4 68
2014 EX 75 20 3 2 1 0 0 95 2 4250
2014 EX-01 74 20 3 2 0 0 0 94 3 2208
2014 EX-02 72 23 2 2 1 0 0 95 3 1009
2014 EX-03 77 18 3 1 0 0 0 96 2 717
2014 EX-04 88 10 1 1 0 1 0 99 1 171
2014 EX-05 80 15 2 3 2 0 0 94 4 67
2011 EX 77 18 2 2 1 0 0 95 3 4854
2011 EX-01 75 19 2 2 1 0 0 95 3 2636
2011 EX-02 78 19 1 1 1 0 0 96 2 1120
2011 EX-03 79 16 1 3 0 0 0 96 3 786
2011 EX-04 81 16 2 0 1 0 0 96 1 192
2011 EX-05 74 20 4 3 0 0 0 93 3 73
2008 EX 77 17 2 3 1 0 0 95 3 3623
2008 EX-01 75 19 2 3 1 0 0 94 3 1909
2008 EX-02 79 15 2 4 1 0 0 94 5 837
2008 EX-03 79 16 3 2 1 0 0 95 2 556
2008 EX-04 84 13 1 1 1 0 1 98 1 144
2008 EX-05 79 18 2 2 0 0 0 97 2 64

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 68 19 4 7 3 0 0 87 9 4292
2017 EX-01 65 19 5 7 3 0 0 84 10 2226
2017 EX-02 69 19 3 6 2 0 0 88 8 1043
2017 EX-03 71 18 3 5 1 0 0 90 7 697
2017 EX-04 77 14 2 5 1 0 1 92 6 171
2017 EX-05 76 9 4 7 1 0 2 87 8 68
2014 EX 67 18 5 7 3 0 0 86 10 4248
2014 EX-01 64 19 5 8 3 0 0 84 12 2208
2014 EX-02 67 19 6 6 3 0 0 86 8 1009
2014 EX-03 73 16 4 5 2 0 0 89 7 715
2014 EX-04 84 11 3 2 1 0 0 95 3 171
2014 EX-05 73 12 4 6 3 0 2 86 9 67
2011 EX 69 18 4 7 2 0 0 87 9 4851
2011 EX-01 67 18 4 8 3 0 0 85 11 2635
2011 EX-02 69 20 3 7 1 0 0 89 9 1119
2011 EX-03 75 14 3 7 1 0 0 89 8 785
2011 EX-04 80 13 4 1 1 0 0 93 2 192
2011 EX-05 75 15 3 5 1 0 0 91 7 73
2008 EX 68 18 3 7 3 0 0 86 10 3626
2008 EX-01 65 19 3 9 3 0 0 84 13 1907
2008 EX-02 68 21 3 5 3 0 0 88 8 841
2008 EX-03 75 15 3 5 2 0 0 90 7 556
2008 EX-04 81 12 4 2 1 0 1 93 3 144
2008 EX-05 74 19 2 5 0 0 0 93 5 64

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 31 4 7 3 0 0 86 10 4289
2017 EX-01 52 32 4 7 4 0 0 85 11 2226
2017 EX-02 55 31 4 7 3 0 0 86 10 1043
2017 EX-03 61 28 3 6 2 0 0 89 8 696
2017 EX-04 70 21 4 4 1 0 0 91 5 170
2017 EX-05 71 21 3 4 1 0 0 92 6 68
2014 EX 61 27 4 6 2 0 0 88 8 4250
2014 EX-01 57 29 4 7 3 0 0 87 9 2209
2014 EX-02 61 27 3 7 2 0 0 89 8 1008
2014 EX-03 66 24 3 5 2 0 0 90 7 717
2014 EX-04 77 16 2 2 2 0 1 94 4 171
2014 EX-05 74 19 5 0 1 0 0 94 1 67
2011 EX 62 27 4 5 2 0 0 89 7 4850
2011 EX-01 60 29 4 5 2 0 0 88 7 2636
2011 EX-02 63 26 3 5 3 0 0 89 8 1119
2011 EX-03 65 26 3 4 2 0 0 91 6 783
2011 EX-04 76 19 0 4 1 0 0 95 4 193
2011 EX-05 66 25 3 5 1 0 0 91 7 73

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 43 39 8 6 2 0 0 83 9 4290
2017 EX-01 40 41 9 8 3 0 0 80 11 2228
2017 EX-02 43 41 8 6 1 0 0 85 7 1042
2017 EX-03 51 37 6 3 2 0 1 88 5 696
2017 EX-04 62 31 7 1 0 0 0 92 1 170
2017 EX-05 56 30 6 3 1 0 4 89 5 68
2014 EX 43 39 8 7 2 0 0 83 9 4249
2014 EX-01 40 40 9 8 2 0 0 81 10 2208
2014 EX-02 42 40 8 7 2 0 0 82 10 1009
2014 EX-03 50 36 6 6 1 0 1 87 6 716
2014 EX-04 58 34 3 2 1 0 2 94 2 171
2014 EX-05 61 30 5 3 1 0 0 91 5 67
2011 EX 43 36 12 6 2 0 2 80 8 4853
2011 EX-01 41 37 12 6 2 0 1 79 8 2634
2011 EX-02 43 37 11 6 1 0 1 81 7 1120
2011 EX-03 48 30 13 5 1 0 2 80 7 786
2011 EX-04 52 34 7 3 0 0 4 89 4 193
2011 EX-05 53 30 5 7 1 0 4 86 9 73
2008 EX 35 40 14 7 2 0 2 76 10 3628
2008 EX-01 33 41 14 7 3 0 1 76 10 1908
2008 EX-02 37 36 16 8 2 0 1 75 9 841
2008 EX-03 35 38 14 7 2 0 3 76 9 557
2008 EX-04 43 42 10 2 2 0 2 87 4 144
2008 EX-05 42 37 11 5 0 0 4 83 5 64

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 27 4 3 1 0 0 92 4 4285
2017 EX-01 60 30 5 4 1 0 0 90 5 2225
2017 EX-02 67 27 3 2 1 0 0 94 3 1042
2017 EX-03 74 21 2 1 1 0 0 96 2 692
2017 EX-04 79 19 2 1 0 0 0 98 1 172
2017 EX-05 81 14 4 0 1 0 0 94 1 67
2014 EX 64 29 3 3 1 0 0 93 4 4250
2014 EX-01 58 33 4 4 1 0 0 91 5 2209
2014 EX-02 66 29 2 1 1 0 0 95 3 1009
2014 EX-03 73 23 2 1 1 0 0 96 2 716
2014 EX-04 87 12 1 0 0 0 0 99 0 171
2014 EX-05 93 7 0 0 0 0 0 100 0 67
2011 EX 66 26 4 3 1 0 0 92 4 4852
2011 EX-01 62 29 5 3 1 0 0 91 5 2634
2011 EX-02 68 26 3 2 1 0 0 94 3 1119
2011 EX-03 73 21 3 1 1 0 0 95 3 787
2011 EX-04 86 12 0 1 1 0 0 97 3 192
2011 EX-05 80 13 1 4 1 0 0 93 5 73
2008 EX 65 29 3 2 1 0 0 93 3 3625
2008 EX-01 61 32 4 3 1 0 0 92 4 1907
2008 EX-02 65 29 3 2 1 0 0 94 3 839
2008 EX-03 73 23 2 1 0 0 0 96 2 557
2008 EX-04 78 19 1 1 1 0 0 97 1 144
2008 EX-05 86 12 0 0 1 0 0 99 1 64

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 25 2 2 1 0 0 95 3 4285
2017 EX-01 66 28 2 2 1 0 0 94 3 2221
2017 EX-02 72 24 1 2 0 0 0 96 3 1043
2017 EX-03 77 21 1 0 1 0 0 98 1 694
2017 EX-04 81 16 1 1 1 0 0 97 2 172
2017 EX-05 86 13 0 0 1 0 0 99 1 68
2014 EX 69 26 2 2 1 0 0 95 2 4249
2014 EX-01 64 30 3 2 1 0 0 94 3 2209
2014 EX-02 70 26 2 2 1 0 0 96 2 1009
2014 EX-03 77 20 2 1 0 0 0 98 1 715
2014 EX-04 87 13 0 0 0 0 0 100 0 171
2014 EX-05 93 6 2 0 0 0 0 98 0 67
2011 EX 68 27 2 1 0 0 0 96 2 4855
2011 EX-01 64 31 3 2 0 0 0 95 2 2638
2011 EX-02 70 26 2 1 1 0 0 96 2 1118
2011 EX-03 76 21 2 1 0 0 0 97 1 786
2011 EX-04 83 15 1 0 0 0 0 98 0 193
2011 EX-05 83 14 0 0 3 0 0 97 3 73
2008 EX 66 30 2 1 1 0 0 97 2 3630
2008 EX-01 61 35 2 2 1 0 0 96 2 1908
2008 EX-02 69 28 1 1 1 0 0 97 2 842
2008 EX-03 74 24 2 1 0 0 0 98 1 558
2008 EX-04 76 22 1 1 1 0 0 98 1 144
2008 EX-05 87 12 0 0 1 0 0 99 1 64

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 28 4 3 1 0 0 93 3 4271
2017 EX-01 62 30 4 3 1 0 0 92 4 2218
2017 EX-02 66 28 3 2 1 0 0 93 3 1036
2017 EX-03 70 24 3 2 1 0 0 95 3 693
2017 EX-04 76 21 1 1 1 0 1 98 2 171
2017 EX-05 78 18 1 3 0 0 0 96 3 68
2014 EX 64 28 4 3 1 0 0 92 4 4249
2014 EX-01 61 30 5 4 1 0 1 91 4 2208
2014 EX-02 64 28 4 3 1 0 0 92 4 1009
2014 EX-03 71 23 3 3 0 0 0 94 3 716
2014 EX-04 83 15 0 2 1 0 0 98 2 171
2014 EX-05 76 19 3 0 0 0 2 97 0 67

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 35 10 12 7 0 0 70 19 4283
2017 EX-01 35 34 11 13 7 0 0 69 20 2220
2017 EX-02 35 36 9 13 7 0 0 71 20 1042
2017 EX-03 34 38 11 10 6 0 0 73 17 694
2017 EX-04 36 41 9 10 2 0 1 79 12 172
2017 EX-05 37 26 13 14 9 0 1 64 23 68
2014 EX 33 34 12 13 7 0 0 68 20 4244
2014 EX-01 34 34 11 14 7 0 0 68 21 2205
2014 EX-02 31 35 14 12 8 0 1 66 19 1009
2014 EX-03 36 34 12 12 6 0 0 70 18 716
2014 EX-04 43 37 5 11 1 0 2 82 13 171
2014 EX-05 37 35 16 9 2 0 1 73 11 67
2011 EX 30 41 9 12 6 0 0 72 19 4859
2011 EX-01 31 41 9 12 6 0 0 72 19 2641
2011 EX-02 28 41 11 13 6 0 0 70 19 1119
2011 EX-03 30 40 10 13 7 0 1 70 20 786
2011 EX-04 30 46 8 11 4 0 1 77 15 193
2011 EX-05 34 42 7 10 4 0 3 78 15 73

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 5 6 7 12 0 63 31 52 4286
2017 EX-01 7 6 7 7 14 0 59 32 51 2224
2017 EX-02 6 4 6 6 13 0 66 27 55 1042
2017 EX-03 7 4 5 6 9 0 70 37 48 693
2017 EX-04 4 4 2 7 6 0 77 37 53 172
2017 EX-05 8 3 4 2 12 0 72 38 48 68
2014 EX 6 5 6 7 13 0 63 29 54 4248
2014 EX-01 6 5 6 7 13 0 61 31 54 2206
2014 EX-02 5 5 7 6 13 0 64 27 54 1010
2014 EX-03 5 5 6 6 14 0 64 27 57 716
2014 EX-04 5 3 4 7 5 0 76 35 48 171
2014 EX-05 11 5 3 6 9 0 67 46 44 67
2011 EX 6 6 6 7 14 0 60 30 55 4853
2011 EX-01 6 7 6 8 15 0 58 32 53 2640
2011 EX-02 5 5 7 8 15 0 59 25 58 1117
2011 EX-03 5 4 4 7 12 0 68 27 60 784
2011 EX-04 5 6 8 4 8 0 71 35 39 193
2011 EX-05 9 3 4 4 14 0 66 33 55 72
2008 EX 5 6 6 8 20 0 56 24 63 3629
2008 EX-01 5 6 7 8 20 0 53 24 62 1909
2008 EX-02 5 5 6 7 21 0 56 23 63 841
2008 EX-03 3 5 4 7 18 0 63 22 67 557
2008 EX-04 4 8 4 6 15 0 63 31 57 144
2008 EX-05 9 1 6 10 13 0 61 26 59 64

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 36 4 3 1 0 0 92 5 4288
2017 EX-01 49 40 5 4 2 0 0 90 6 2222
2017 EX-02 58 34 4 3 1 0 0 92 3 1043
2017 EX-03 64 32 2 2 1 0 0 95 3 696
2017 EX-04 73 23 3 1 0 0 0 96 1 172
2017 EX-05 81 11 3 3 1 0 0 93 4 68
2014 EX 51 39 4 4 2 0 0 90 6 4250
2014 EX-01 45 43 5 5 2 0 0 88 7 2207
2014 EX-02 53 39 3 3 2 0 0 92 5 1010
2014 EX-03 60 34 4 2 1 0 0 93 3 717
2014 EX-04 80 18 2 0 0 0 0 98 0 171
2014 EX-05 84 15 0 0 2 0 0 98 2 67
2011 EX 54 35 5 4 2 0 0 89 6 4848
2011 EX-01 50 38 6 4 2 0 0 87 6 2638
2011 EX-02 54 37 4 4 1 0 0 91 5 1113
2011 EX-03 63 29 4 3 2 0 0 92 5 784
2011 EX-04 71 23 3 2 0 0 1 94 3 193
2011 EX-05 77 16 2 5 0 0 0 93 5 73
2008 EX 55 35 5 4 1 0 0 91 5 3616
2008 EX-01 50 39 5 4 1 0 0 89 6 1902
2008 EX-02 58 35 3 3 1 0 0 93 4 838
2008 EX-03 64 29 4 3 1 0 0 92 4 554
2008 EX-04 74 23 2 1 0 0 0 97 1 144
2008 EX-05 81 14 1 2 1 0 0 96 3 64

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 39 11 9 5 0 0 75 14 4287
2017 EX-01 32 40 12 10 6 0 0 73 16 2223
2017 EX-02 38 37 10 9 5 0 0 76 14 1043
2017 EX-03 41 39 8 8 4 0 0 80 11 694
2017 EX-04 55 28 11 5 1 0 0 83 6 172
2017 EX-05 48 35 8 4 4 0 0 83 9 68
2014 EX 35 39 11 10 5 0 0 74 15 4251
2014 EX-01 31 40 12 12 6 0 0 71 18 2209
2014 EX-02 34 40 12 10 4 0 0 74 14 1009
2014 EX-03 42 38 10 7 3 0 0 80 10 717
2014 EX-04 59 30 9 2 0 0 0 89 2 171
2014 EX-05 58 32 5 4 2 0 0 90 6 67
2011 EX 32 42 11 10 5 0 0 74 15 4856
2011 EX-01 31 41 11 11 5 0 0 72 16 2638
2011 EX-02 30 46 11 9 4 0 0 76 13 1120
2011 EX-03 35 40 11 9 4 0 0 76 13 786
2011 EX-04 45 43 7 4 1 0 1 88 5 193
2011 EX-05 53 36 6 1 4 0 0 89 6 72

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 42 7 6 3 0 0 84 9 4284
2017 EX-01 38 45 7 6 3 0 0 83 9 2220
2017 EX-02 42 41 7 7 2 0 0 83 10 1041
2017 EX-03 52 37 5 4 2 0 0 89 6 696
2017 EX-04 59 32 4 4 1 0 0 92 5 172
2017 EX-05 59 37 1 2 1 0 0 96 3 68

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 67 27 3 2 1 0 0 95 3 4282
2017 EX-01 62 31 4 2 1 0 0 93 3 2222
2017 EX-02 68 28 2 1 0 0 0 96 2 1040
2017 EX-03 77 19 2 1 1 0 0 96 2 694
2017 EX-04 84 14 2 1 0 0 0 98 1 171
2017 EX-05 86 13 0 0 1 0 0 99 1 68
2014 EX 68 27 3 1 1 0 0 95 2 4250
2014 EX-01 61 33 3 2 1 0 0 94 3 2207
2014 EX-02 70 26 2 1 0 0 0 96 2 1010
2014 EX-03 80 17 2 1 0 0 0 97 1 717
2014 EX-04 88 11 1 0 0 0 0 99 0 171
2014 EX-05 94 6 0 0 0 0 0 100 0 67
2011 EX 65 29 3 2 1 0 0 95 2 4860
2011 EX-01 60 33 3 2 1 0 0 94 3 2643
2011 EX-02 67 28 3 2 0 0 0 95 2 1120
2011 EX-03 74 21 3 2 0 0 0 95 2 785
2011 EX-04 82 17 0 0 0 0 0 100 0 193
2011 EX-05 81 13 4 2 0 0 0 94 2 72
2008 EX 69 25 3 2 1 0 0 94 3 3623
2008 EX-01 63 30 3 2 1 0 0 93 3 1907
2008 EX-02 72 22 3 2 1 0 0 95 3 838
2008 EX-03 75 20 2 2 1 0 0 96 2 557
2008 EX-04 90 10 0 0 1 0 0 99 1 144
2008 EX-05 87 12 0 0 1 0 0 99 1 63

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 47 35 7 7 4 0 0 82 11 4281
2017 EX-01 43 37 8 7 5 0 0 80 12 2221
2017 EX-02 49 34 6 7 4 0 0 83 11 1040
2017 EX-03 54 32 5 6 3 0 0 87 8 694
2017 EX-04 68 25 4 3 0 0 0 93 3 171
2017 EX-05 67 22 5 1 4 0 0 90 6 68

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 71 25 3 1 1 0 0 96 2 4279
2017 EX-01 66 29 3 2 1 0 0 94 2 2218
2017 EX-02 74 23 2 1 0 0 0 97 1 1041
2017 EX-03 77 20 2 1 1 0 0 97 1 696
2017 EX-04 86 12 2 1 0 0 0 98 1 170
2017 EX-05 93 4 3 0 0 0 0 97 0 68
2014 EX 76 19 3 1 0 0 0 96 1 4250
2014 EX-01 72 22 4 1 0 0 0 94 2 2207
2014 EX-02 77 19 3 1 0 0 0 96 1 1010
2014 EX-03 83 15 2 1 0 0 0 98 1 717
2014 EX-04 94 5 1 0 0 0 0 99 0 171
2014 EX-05 94 6 0 0 0 0 0 100 0 67
2011 EX 73 22 3 1 0 0 0 96 1 4856
2011 EX-01 70 24 4 1 0 0 0 94 1 2640
2011 EX-02 76 21 2 1 0 0 0 97 1 1119
2011 EX-03 77 19 3 0 1 0 0 96 1 784
2011 EX-04 84 16 0 0 0 0 0 100 0 193
2011 EX-05 90 10 0 0 0 0 0 100 0 73

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 33 4 4 2 0 0 90 6 4275
2017 EX-01 52 36 5 5 2 0 0 88 7 2215
2017 EX-02 57 33 5 4 1 0 0 90 5 1039
2017 EX-03 67 27 1 2 2 0 0 94 4 696
2017 EX-04 82 16 1 1 1 0 0 97 2 171
2017 EX-05 78 16 1 1 3 0 0 94 4 68
2014 EX 51 37 4 5 2 0 0 89 7 4247
2014 EX-01 44 42 5 6 3 0 0 87 9 2207
2014 EX-02 53 37 4 4 2 0 0 89 6 1009
2014 EX-03 62 31 3 2 1 0 0 94 3 716
2014 EX-04 81 17 1 2 0 0 0 98 2 170
2014 EX-05 84 12 3 1 0 0 0 96 1 67
2011 EX 55 34 4 5 2 0 0 89 7 4854
2011 EX-01 50 38 4 6 2 0 0 88 8 2638
2011 EX-02 56 34 3 5 2 0 0 90 7 1119
2011 EX-03 63 28 4 3 2 0 0 91 5 785
2011 EX-04 79 17 2 2 0 0 0 96 2 192
2011 EX-05 80 12 3 1 4 0 0 92 5 73

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 32 6 5 2 0 0 87 7 4275
2017 EX-01 50 35 7 6 2 0 0 85 8 2217
2017 EX-02 56 32 5 5 2 0 0 88 7 1040
2017 EX-03 63 28 5 3 1 0 0 90 5 694
2017 EX-04 80 16 2 2 1 0 0 96 2 170
2017 EX-05 74 17 4 0 4 0 0 91 4 68
2014 EX 49 34 7 6 3 0 0 83 10 4251
2014 EX-01 44 36 9 7 4 0 0 81 11 2209
2014 EX-02 50 34 6 7 3 0 0 84 10 1009
2014 EX-03 57 30 6 5 1 0 0 87 6 717
2014 EX-04 76 21 2 1 1 0 0 96 2 171
2014 EX-05 71 25 0 4 0 0 0 96 4 67

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 35 8 7 3 0 0 83 10 4281
2017 EX-01 44 37 8 8 3 0 0 81 11 2219
2017 EX-02 49 34 8 6 3 0 0 83 9 1040
2017 EX-03 53 34 6 5 2 0 0 88 6 697
2017 EX-04 68 24 5 2 1 0 0 92 3 171
2017 EX-05 74 14 5 2 4 0 2 89 6 68
2014 EX 46 35 9 7 3 0 0 81 10 4248
2014 EX-01 41 37 9 9 4 0 0 78 12 2207
2014 EX-02 46 35 9 7 3 0 0 81 9 1010
2014 EX-03 54 34 6 4 1 0 1 89 5 716
2014 EX-04 75 18 5 2 1 0 0 93 2 171
2014 EX-05 72 22 3 3 0 0 0 94 3 67
2011 EX 49 36 7 5 2 0 0 86 7 4857
2011 EX-01 45 38 8 6 2 0 0 84 8 2641
2011 EX-02 50 37 7 5 1 0 0 87 6 1119
2011 EX-03 57 31 6 4 1 0 1 89 6 786
2011 EX-04 69 26 4 0 0 0 1 96 0 192
2011 EX-05 71 21 4 3 2 0 0 92 4 72

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 32 5 4 2 0 0 89 5 4264
2017 EX-01 52 35 6 4 2 0 0 87 6 2214
2017 EX-02 60 30 5 3 1 0 0 91 4 1037
2017 EX-03 65 28 3 3 1 0 0 93 4 694
2017 EX-04 77 19 2 1 1 0 0 96 1 170
2017 EX-05 81 12 5 0 3 0 0 92 3 66
2014 EX 58 32 5 4 1 0 0 89 5 4247
2014 EX-01 51 36 7 5 2 0 0 87 6 2208
2014 EX-02 60 31 5 3 1 0 0 91 4 1009
2014 EX-03 67 27 3 2 1 0 0 94 3 715
2014 EX-04 85 14 1 1 0 0 0 98 1 170
2014 EX-05 88 11 0 0 2 0 0 98 2 67
2011 EX 56 35 5 3 1 0 0 91 4 4855
2011 EX-01 52 37 6 4 1 0 0 89 5 2640
2011 EX-02 56 36 4 3 1 0 0 92 4 1118
2011 EX-03 63 31 3 2 2 0 0 93 3 784
2011 EX-04 72 24 2 2 0 0 0 96 2 193
2011 EX-05 77 19 0 3 1 0 0 96 4 73
2008 EX 59 34 4 3 1 0 0 92 4 3627
2008 EX-01 55 36 4 3 1 0 0 91 5 1908
2008 EX-02 60 33 4 2 1 0 0 93 3 840
2008 EX-03 65 30 2 2 1 0 0 95 3 557
2008 EX-04 77 21 1 1 1 0 0 98 1 144
2008 EX-05 84 12 1 0 3 0 0 96 3 64

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 9 26 24 22 18 0 1 35 41 4289
2017 EX-01 9 28 26 21 15 0 1 38 37 2226
2017 EX-02 9 25 23 24 19 0 1 33 44 1042
2017 EX-03 8 24 21 23 22 0 2 33 46 695
2017 EX-04 5 18 22 25 23 0 7 24 52 171
2017 EX-05 5 14 16 28 33 0 4 20 64 68
2014 EX 10 24 23 22 19 0 2 35 42 4250
2014 EX-01 11 27 24 20 17 0 1 38 38 2209
2014 EX-02 10 23 21 25 19 0 1 33 45 1008
2014 EX-03 8 20 24 24 21 0 2 29 46 717
2014 EX-04 13 20 21 23 16 1 6 35 42 171
2014 EX-05 5 20 21 27 26 0 1 25 53 67
2011 EX 9 24 24 23 18 0 1 34 42 4857
2011 EX-01 10 26 25 22 16 0 1 36 38 2638
2011 EX-02 8 22 23 26 19 0 2 31 46 1120
2011 EX-03 8 21 22 24 24 0 2 29 48 786
2011 EX-04 6 21 33 20 17 1 4 28 38 193
2011 EX-05 8 20 25 18 25 0 3 29 45 73
2008 EX 7 21 25 25 21 0 1 28 46 3625
2008 EX-01 7 24 26 25 17 0 1 31 43 1908
2008 EX-02 7 21 24 23 25 0 0 28 48 839
2008 EX-03 5 16 25 27 25 0 2 22 53 556
2008 EX-04 6 17 24 29 21 0 3 24 52 144
2008 EX-05 7 11 26 24 29 0 4 18 55 64

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 9 26 43 17 5 0 1 22 35 4285
2017 EX-01 9 26 44 16 4 0 1 20 36 2221
2017 EX-02 8 29 42 15 5 0 1 21 38 1043
2017 EX-03 7 24 44 19 6 0 0 25 31 694
2017 EX-04 3 14 47 29 5 0 2 34 18 172
2017 EX-05 7 22 32 23 14 0 3 38 30 68
2014 EX 8 26 43 17 6 0 1 23 34 4247
2014 EX-01 9 28 42 16 6 0 0 21 37 2204
2014 EX-02 8 27 44 15 5 0 1 20 35 1010
2014 EX-03 5 23 44 21 6 0 1 27 29 717
2014 EX-04 4 11 45 24 15 1 1 39 15 171
2014 EX-05 4 8 50 29 9 0 0 38 12 67
2011 EX 9 28 41 16 5 0 1 21 37 4853
2011 EX-01 11 29 41 14 4 0 1 19 40 2638
2011 EX-02 8 29 42 15 5 0 1 20 37 1119
2011 EX-03 7 24 43 18 7 0 1 25 32 784
2011 EX-04 3 21 37 23 13 0 2 38 25 192
2011 EX-05 6 8 39 32 12 1 2 45 14 73
2008 EX 9 30 42 14 4 0 1 18 40 3625
2008 EX-01 11 33 40 13 3 0 1 16 44 1908
2008 EX-02 9 29 43 16 4 0 0 20 38 840
2008 EX-03 7 28 46 14 5 0 1 19 35 555
2008 EX-04 3 20 48 20 8 0 1 28 23 144
2008 EX-05 3 21 50 17 7 0 2 24 25 64

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 7 17 34 27 13 0 1 41 24 4277
2017 EX-01 8 18 35 25 12 0 1 38 27 2217
2017 EX-02 6 18 35 27 13 0 1 40 24 1042
2017 EX-03 4 15 35 30 15 0 1 45 19 694
2017 EX-04 2 4 25 38 29 0 2 69 6 172
2017 EX-05 3 3 29 35 27 0 3 64 6 66
2014 EX 7 19 33 28 12 0 1 41 26 4244
2014 EX-01 8 21 34 26 10 0 1 36 29 2203
2014 EX-02 7 19 31 30 12 0 1 42 26 1009
2014 EX-03 5 15 33 33 14 0 1 47 20 716
2014 EX-04 3 5 32 33 25 1 1 59 8 171
2014 EX-05 0 4 26 40 30 0 0 70 4 67
2011 EX 8 19 33 27 13 0 1 40 27 4854
2011 EX-01 9 22 32 25 10 0 1 36 31 2635
2011 EX-02 7 18 36 25 13 0 1 38 25 1121
2011 EX-03 5 15 32 32 16 0 1 48 20 786
2011 EX-04 3 10 26 36 23 1 1 60 13 192
2011 EX-05 4 2 25 24 41 1 2 67 7 73
2008 EX 10 23 33 25 9 0 1 34 33 3620
2008 EX-01 11 24 33 23 8 0 1 31 36 1904
2008 EX-02 9 24 32 25 10 0 0 35 33 839
2008 EX-03 7 17 36 30 9 0 1 39 25 555
2008 EX-04 2 14 37 33 14 0 1 47 16 144
2008 EX-05 3 9 42 28 14 0 2 44 13 64

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 13 25 35 18 8 0 1 26 39 4281
2017 EX-01 15 27 34 17 6 0 1 24 42 2220
2017 EX-02 14 24 36 17 7 0 0 24 39 1041
2017 EX-03 11 23 37 20 9 0 0 29 34 695
2017 EX-04 4 18 33 30 15 0 1 45 22 171
2017 EX-05 8 16 30 21 24 0 1 46 24 67
2014 EX 21 27 29 16 7 0 1 22 48 4239
2014 EX-01 23 29 29 14 5 0 0 19 52 2205
2014 EX-02 22 27 29 14 6 0 1 21 50 1003
2014 EX-03 16 24 32 19 9 0 1 28 40 715
2014 EX-04 5 18 32 32 13 1 1 45 23 171
2014 EX-05 8 14 36 25 17 0 0 42 22 67
2011 EX 18 26 31 17 7 0 1 24 44 4852
2011 EX-01 21 27 31 15 6 0 1 21 48 2636
2011 EX-02 18 27 30 16 8 0 1 25 45 1118
2011 EX-03 13 22 35 20 9 0 1 29 36 786
2011 EX-04 7 17 35 27 13 0 2 41 24 192
2011 EX-05 11 15 30 19 21 1 3 42 27 73
2008 EX 17 26 32 18 6 0 0 25 43 3621
2008 EX-01 19 28 33 15 5 0 0 20 47 1905
2008 EX-02 18 26 29 20 7 0 0 27 44 840
2008 EX-03 14 23 33 23 6 0 0 29 37 555
2008 EX-04 9 15 30 29 17 0 1 46 24 143
2008 EX-05 6 11 34 32 13 0 4 47 18 64

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 13 30 39 13 4 0 0 18 43 4276
2017 EX-01 14 31 39 12 4 0 0 16 45 2219
2017 EX-02 14 30 39 14 4 0 0 17 44 1040
2017 EX-03 12 29 38 15 5 0 0 20 41 692
2017 EX-04 5 19 52 17 7 0 1 24 24 171
2017 EX-05 7 30 37 11 14 0 1 26 37 67
2014 EX 13 29 39 14 4 0 0 18 43 4236
2014 EX-01 15 30 39 13 4 0 0 17 45 2202
2014 EX-02 14 31 37 14 4 0 0 18 45 1004
2014 EX-03 11 29 41 15 4 0 1 19 40 716
2014 EX-04 4 15 50 21 8 1 1 30 19 170
2014 EX-05 3 24 37 28 8 0 0 36 27 67
2011 EX 15 29 38 13 4 0 1 18 44 4849
2011 EX-01 17 30 35 13 4 0 1 17 47 2635
2011 EX-02 13 29 39 14 4 0 0 18 42 1115
2011 EX-03 12 30 40 13 4 0 0 18 42 787
2011 EX-04 6 24 43 18 9 0 1 27 30 192
2011 EX-05 4 16 55 11 11 1 2 23 21 73
2008 EX 15 33 37 13 3 0 0 16 48 3620
2008 EX-01 16 33 36 12 2 0 0 14 50 1906
2008 EX-02 15 32 37 12 3 0 0 15 48 839
2008 EX-03 13 34 38 14 2 0 0 16 47 554
2008 EX-04 5 25 44 21 6 0 0 26 30 143
2008 EX-05 10 19 48 21 0 0 2 22 29 64

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 19 29 33 12 5 0 1 18 49 4289
2017 EX-01 21 30 32 11 5 0 1 16 52 2224
2017 EX-02 19 30 34 11 4 0 1 16 50 1042
2017 EX-03 14 29 35 15 6 0 1 21 44 697
2017 EX-04 6 22 43 18 9 0 2 28 28 172
2017 EX-05 17 18 28 17 21 0 0 37 35 67
2014 EX 21 32 32 10 5 0 1 14 54 4251
2014 EX-01 24 32 30 9 4 0 1 13 57 2208
2014 EX-02 20 34 32 10 3 0 1 13 55 1010
2014 EX-03 19 31 32 12 6 0 1 18 50 717
2014 EX-04 6 20 42 17 12 1 2 30 27 171
2014 EX-05 5 22 46 14 12 0 0 27 27 67
2011 EX 22 31 31 11 4 0 1 15 53 4853
2011 EX-01 24 32 30 10 3 0 1 13 57 2636
2011 EX-02 21 32 32 11 3 0 0 14 54 1120
2011 EX-03 18 29 34 14 4 0 1 18 48 785
2011 EX-04 11 26 36 19 8 0 1 27 37 192
2011 EX-05 8 30 28 19 11 1 3 31 39 73
2008 EX 19 33 32 11 4 0 1 15 53 3621
2008 EX-01 21 34 30 10 4 0 1 14 56 1904
2008 EX-02 18 35 32 11 3 0 0 15 53 839
2008 EX-03 16 33 37 12 2 0 1 14 49 556
2008 EX-04 10 27 41 17 5 0 0 22 36 144
2008 EX-05 8 20 41 22 7 0 1 30 28 64

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 20 38 24 9 0 1 33 29 4279
2017 EX-01 10 21 37 22 9 0 1 31 32 2225
2017 EX-02 7 21 38 25 7 0 1 33 29 1038
2017 EX-03 5 19 40 26 9 0 0 35 25 693
2017 EX-04 2 14 34 33 14 1 1 49 16 171
2017 EX-05 1 13 39 29 16 1 0 45 15 66
2014 EX 6 16 37 29 10 0 1 40 22 4245
2014 EX-01 7 17 37 28 10 0 1 39 24 2206
2014 EX-02 5 17 38 28 10 0 1 39 23 1009
2014 EX-03 4 16 37 32 10 0 1 43 20 715
2014 EX-04 1 6 36 39 17 1 1 57 7 170
2014 EX-05 0 6 37 45 12 0 0 57 6 67
2011 EX 6 17 37 28 10 0 1 39 24 4848
2011 EX-01 8 18 35 27 10 0 1 37 26 2633
2011 EX-02 5 17 38 28 9 0 1 38 23 1118
2011 EX-03 4 15 38 30 11 0 1 41 20 785
2011 EX-04 3 7 40 31 16 0 2 48 11 192
2011 EX-05 2 7 37 36 15 1 2 53 9 73
2008 EX 12 29 36 17 5 0 1 23 41 3617
2008 EX-01 15 30 35 16 4 0 1 20 45 1906
2008 EX-02 9 29 38 17 5 0 1 22 39 839
2008 EX-03 10 25 37 22 5 0 0 28 35 553
2008 EX-04 4 23 40 23 9 0 1 32 28 143
2008 EX-05 2 26 42 23 6 0 1 29 28 64

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 16 28 38 13 5 0 1 18 44 4282
2017 EX-01 17 27 38 13 4 0 1 18 44 2221
2017 EX-02 16 30 38 11 4 0 0 16 46 1041
2017 EX-03 14 29 37 15 6 0 0 21 43 695
2017 EX-04 9 18 44 18 10 0 1 29 27 172
2017 EX-05 11 21 37 16 13 1 0 29 33 67
2014 EX 19 30 35 12 4 0 0 16 49 4246
2014 EX-01 20 32 33 11 3 0 0 15 52 2204
2014 EX-02 20 27 37 11 4 0 0 15 48 1009
2014 EX-03 16 30 36 12 5 0 1 17 46 717
2014 EX-04 9 18 39 23 9 1 1 33 28 171
2014 EX-05 3 19 54 16 8 0 0 24 22 67
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 17 3 4 1 0 1 92 5 4295
2017 EX-01 73 17 4 4 2 0 1 91 6 2228
2017 EX-02 74 17 4 4 1 0 0 92 5 1044
2017 EX-03 78 16 3 2 1 0 0 94 3 697
2017 EX-04 83 9 5 2 0 0 1 94 2 171
2017 EX-05 81 13 1 5 0 0 0 94 5 68
2014 EX 77 16 3 3 1 0 1 93 4 4250
2014 EX-01 74 17 3 3 2 0 1 92 5 2209
2014 EX-02 77 16 3 3 1 0 1 94 4 1009
2014 EX-03 80 15 2 3 0 0 0 95 3 717
2014 EX-04 90 6 1 1 1 0 1 97 2 171
2014 EX-05 88 12 0 0 0 0 0 100 0 67
2011 EX 74 18 3 4 1 0 1 92 5 4860
2011 EX-01 72 19 3 4 2 0 1 91 6 2642
2011 EX-02 73 18 4 3 1 0 0 91 4 1118
2011 EX-03 78 15 3 4 0 0 1 93 4 787
2011 EX-04 83 13 2 1 0 0 1 97 1 193
2011 EX-05 82 14 1 3 0 0 0 96 3 73
2008 EX 72 18 4 4 2 0 1 91 5 3626
2008 EX-01 70 18 4 4 3 0 2 90 7 1908
2008 EX-02 71 17 5 4 1 0 1 89 5 839
2008 EX-03 75 18 4 2 1 0 1 94 3 557
2008 EX-04 79 16 3 1 0 0 1 96 1 144
2008 EX-05 76 20 3 2 0 0 0 95 2 64

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 44 39 7 5 3 1 2 85 8 4288
2017 EX-01 39 41 8 6 3 1 2 82 10 2227
2017 EX-02 47 39 5 4 2 1 1 88 7 1038
2017 EX-03 50 37 6 3 2 1 2 89 5 696
2017 EX-04 56 35 4 2 0 1 2 94 2 172
2017 EX-05 72 20 2 1 3 1 0 94 5 68
2014 EX 48 36 7 4 2 1 2 87 6 4248
2014 EX-01 45 37 7 6 2 1 2 84 8 2205
2014 EX-02 47 38 7 4 2 0 1 87 6 1010
2014 EX-03 55 35 5 2 1 0 2 92 3 717
2014 EX-04 69 25 3 3 0 0 1 94 3 171
2014 EX-05 66 29 3 0 0 0 2 97 0 67

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 66 25 3 3 2 0 0 92 5 4291
2017 EX-01 62 27 4 4 2 0 0 90 6 2225
2017 EX-02 70 23 3 3 1 0 0 93 4 1043
2017 EX-03 69 26 2 1 2 0 0 95 3 696
2017 EX-04 72 23 3 1 0 0 1 97 1 172
2017 EX-05 84 10 2 1 2 1 0 95 3 68
2014 EX 65 26 3 4 1 0 0 91 5 4251
2014 EX-01 62 27 4 5 2 0 0 89 7 2209
2014 EX-02 64 28 3 3 1 0 0 93 4 1009
2014 EX-03 71 25 2 1 0 0 0 96 2 717
2014 EX-04 77 20 1 2 1 0 1 97 2 171
2014 EX-05 79 18 1 0 0 2 0 99 0 67

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 36 5 5 2 0 0 89 6 4289
2017 EX-01 48 39 6 6 2 0 0 87 8 2224
2017 EX-02 53 36 4 5 1 0 0 90 6 1043
2017 EX-03 56 33 5 3 2 0 0 90 5 697
2017 EX-04 73 26 1 1 0 0 1 99 1 171
2017 EX-05 73 23 1 1 0 1 0 97 1 68
2014 EX 49 41 4 5 1 0 0 90 6 4251
2014 EX-01 46 43 4 5 1 0 0 89 7 2208
2014 EX-02 45 43 5 5 1 0 0 89 7 1010
2014 EX-03 55 39 3 3 0 0 1 95 3 717
2014 EX-04 72 24 3 1 0 0 1 97 1 171
2014 EX-05 73 24 1 2 0 0 0 97 2 67
2011 EX 52 38 5 4 1 0 0 90 5 4860
2011 EX-01 49 39 5 5 1 0 0 89 6 2640
2011 EX-02 52 38 5 4 1 0 0 90 5 1121
2011 EX-03 57 36 3 4 1 0 0 93 4 786
2011 EX-04 68 27 2 1 1 0 1 96 2 193
2011 EX-05 71 22 3 3 0 0 1 94 3 73
2008 EX 53 37 4 4 1 0 0 90 5 3629
2008 EX-01 49 40 4 5 1 0 0 89 7 1908
2008 EX-02 55 35 5 3 1 0 0 90 4 841
2008 EX-03 59 34 3 3 0 0 1 93 3 558
2008 EX-04 72 23 3 2 0 0 0 95 2 144
2008 EX-05 71 25 1 3 0 0 0 96 3 64

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 29 4 4 2 1 1 90 6 4287
2017 EX-01 55 32 5 4 2 1 1 88 7 2226
2017 EX-02 61 28 4 4 2 1 0 90 6 1041
2017 EX-03 68 24 4 2 1 1 0 93 3 693
2017 EX-04 77 17 3 1 0 1 1 96 1 172
2017 EX-05 81 10 5 0 1 2 1 94 1 68
2014 EX 63 26 5 3 1 1 0 91 5 4250
2014 EX-01 59 28 6 4 1 1 0 89 6 2208
2014 EX-02 60 30 5 3 1 0 0 91 4 1010
2014 EX-03 73 21 3 2 0 1 1 95 2 717
2014 EX-04 85 12 2 0 0 0 1 98 0 170
2014 EX-05 89 9 2 0 0 0 0 98 0 67
2011 EX 66 24 4 3 1 1 0 91 4 4853
2011 EX-01 63 25 5 3 2 1 0 90 5 2639
2011 EX-02 68 25 4 2 1 0 0 93 3 1118
2011 EX-03 73 19 4 2 1 0 0 93 3 783
2011 EX-04 81 18 1 0 0 0 0 99 0 193
2011 EX-05 77 15 0 2 3 1 1 95 5 73
2008 EX 66 25 4 3 1 1 0 92 4 3627
2008 EX-01 62 27 4 4 2 1 0 90 5 1907
2008 EX-02 67 25 4 2 1 1 0 93 3 840
2008 EX-03 71 24 3 2 0 0 0 95 2 558
2008 EX-04 83 13 1 1 1 1 0 97 2 144
2008 EX-05 79 19 0 0 1 0 0 99 1 64

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 45 10 11 4 2 1 74 16 4291
2017 EX-01 24 43 12 13 4 2 2 70 18 2228
2017 EX-02 27 48 9 10 4 2 1 76 15 1040
2017 EX-03 30 48 8 10 3 1 1 79 13 696
2017 EX-04 37 49 8 2 1 1 1 88 3 172
2017 EX-05 39 43 4 11 0 3 0 85 11 68
2014 EX 25 45 13 11 3 2 1 72 15 4249
2014 EX-01 23 44 14 12 4 2 1 69 17 2209
2014 EX-02 24 45 14 13 3 1 1 70 16 1010
2014 EX-03 27 51 10 8 2 1 1 79 11 716
2014 EX-04 40 45 7 6 0 2 1 87 6 169
2014 EX-05 39 50 4 5 0 1 0 91 5 67

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 33 3 3 2 0 0 92 5 4280
2017 EX-01 54 36 4 4 2 0 0 90 6 2222
2017 EX-02 60 33 3 3 1 0 0 93 4 1040
2017 EX-03 64 29 3 1 1 0 0 94 3 695
2017 EX-04 70 28 1 1 0 0 1 99 1 171
2017 EX-05 77 18 1 2 0 1 0 97 2 66
2014 EX 60 33 3 3 1 0 0 94 3 4251
2014 EX-01 58 35 4 3 1 0 0 92 4 2209
2014 EX-02 56 36 3 3 1 0 0 93 4 1010
2014 EX-03 66 31 1 1 0 0 0 97 2 716
2014 EX-04 77 19 2 1 0 0 1 97 1 171
2014 EX-05 82 18 0 0 0 0 0 100 0 67
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 36 8 8 4 0 0 79 13 4287
2017 EX-01 40 37 9 9 4 0 0 78 13 2223
2017 EX-02 43 36 8 8 4 0 0 79 13 1041
2017 EX-03 47 35 6 8 4 0 0 82 12 697
2017 EX-04 53 35 6 3 2 1 0 89 5 172
2017 EX-05 51 28 6 6 6 0 3 82 12 67
2014 EX 43 37 8 8 4 0 0 80 12 4252
2014 EX-01 40 37 9 9 4 0 0 78 13 2209
2014 EX-02 43 37 8 8 4 0 0 80 11 1010
2014 EX-03 48 37 7 6 3 0 0 85 9 717
2014 EX-04 49 39 5 5 0 1 2 90 5 171
2014 EX-05 60 33 1 4 2 0 0 93 6 67
2011 EX 41 38 8 7 4 0 0 80 12 4856
2011 EX-01 39 39 9 8 4 0 0 79 12 2640
2011 EX-02 41 40 8 8 3 0 0 81 11 1117
2011 EX-03 44 36 8 7 5 0 0 81 11 787
2011 EX-04 47 43 4 5 1 0 0 90 6 192
2011 EX-05 59 20 4 8 4 1 3 83 13 73
2008 EX 34 39 10 11 5 0 0 74 16 3625
2008 EX-01 32 39 11 11 5 0 0 72 17 1908
2008 EX-02 34 41 9 11 5 0 0 75 16 838
2008 EX-03 35 39 9 11 5 1 1 75 16 557
2008 EX-04 45 41 8 3 2 0 0 86 5 144
2008 EX-05 51 33 6 9 1 0 0 84 10 64

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 27 7 4 3 1 0 85 8 4290
2017 EX-01 54 29 8 4 3 1 0 84 8 2225
2017 EX-02 55 28 7 5 4 1 0 85 9 1041
2017 EX-03 62 25 7 3 3 1 0 87 6 697
2017 EX-04 74 19 3 2 0 2 0 95 2 172
2017 EX-05 74 14 3 3 3 0 3 91 6 68
2014 EX 56 27 8 4 3 1 0 84 7 4251
2014 EX-01 51 28 10 5 4 2 0 81 8 2209
2014 EX-02 58 27 7 5 3 1 0 86 7 1009
2014 EX-03 64 24 6 2 2 1 0 90 4 717
2014 EX-04 69 21 6 2 0 1 1 92 2 171
2014 EX-05 75 19 6 0 0 0 0 94 0 67
2011 EX 54 29 8 5 3 1 0 84 8 4857
2011 EX-01 50 31 9 5 3 1 0 83 9 2640
2011 EX-02 56 28 7 5 2 2 1 86 7 1117
2011 EX-03 59 26 7 4 3 1 0 86 7 787
2011 EX-04 67 23 6 2 1 0 1 92 3 193
2011 EX-05 70 19 4 1 3 1 1 91 4 73
2008 EX 49 30 9 6 4 2 0 81 9 3627
2008 EX-01 47 31 10 6 4 2 0 80 10 1907
2008 EX-02 52 28 9 5 4 2 0 81 9 840
2008 EX-03 52 29 9 6 2 2 1 83 8 558
2008 EX-04 66 25 4 3 1 1 1 92 4 144
2008 EX-05 60 28 8 2 1 0 1 89 3 64

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 30 6 6 4 0 0 85 9 4286
2017 EX-01 52 32 6 6 4 0 0 84 10 2225
2017 EX-02 55 30 6 5 4 0 0 85 9 1041
2017 EX-03 59 28 5 5 3 0 0 87 8 695
2017 EX-04 65 29 2 3 1 0 0 94 3 172
2017 EX-05 69 17 1 6 3 0 3 90 9 67
2014 EX 54 31 6 6 3 0 0 85 9 4252
2014 EX-01 50 32 7 7 3 0 0 83 10 2209
2014 EX-02 55 31 6 6 2 0 0 86 9 1010
2014 EX-03 62 29 4 3 2 0 0 91 5 717
2014 EX-04 68 22 3 5 1 0 2 91 6 171
2014 EX-05 74 18 3 3 0 0 2 94 3 67
2011 EX 51 34 6 6 3 0 0 85 9 4853
2011 EX-01 48 35 7 6 4 0 0 83 10 2639
2011 EX-02 51 36 5 6 2 0 0 87 8 1118
2011 EX-03 55 31 4 7 3 0 0 87 9 785
2011 EX-04 64 29 4 3 0 0 0 94 3 191
2011 EX-05 70 18 2 8 1 0 1 89 9 73
2008 EX 47 34 7 8 4 0 0 81 12 3619
2008 EX-01 45 35 7 8 4 0 0 81 12 1901
2008 EX-02 49 32 6 9 4 0 0 81 12 839
2008 EX-03 50 31 8 7 3 0 1 81 11 558
2008 EX-04 62 32 1 3 1 0 1 95 3 144
2008 EX-05 61 33 0 3 3 0 0 94 6 63

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 83 10 3 2 1 0 0 93 4 4280
2017 EX-01 82 11 3 2 1 0 1 93 4 2220
2017 EX-02 84 10 2 2 1 0 0 94 3 1039
2017 EX-03 84 9 3 3 1 0 0 93 4 696
2017 EX-04 88 7 3 2 1 0 0 95 2 171
2017 EX-05 84 7 0 3 3 0 3 94 6 68
2014 EX 83 10 3 2 1 0 1 94 4 4248
2014 EX-01 82 11 3 2 2 0 1 93 4 2208
2014 EX-02 84 9 3 3 1 0 0 93 4 1009
2014 EX-03 84 11 2 2 0 0 0 95 3 716
2014 EX-04 89 7 2 1 0 0 1 97 1 170
2014 EX-05 91 6 0 3 0 0 0 97 3 67
2011 EX 82 11 3 2 1 0 1 93 4 4852
2011 EX-01 80 11 3 3 2 0 1 92 5 2638
2011 EX-02 83 11 2 3 1 0 0 94 4 1116
2011 EX-03 84 9 3 1 1 0 1 95 2 785
2011 EX-04 89 10 1 1 0 0 0 99 1 193
2011 EX-05 89 6 4 0 1 0 0 95 1 73
2008 EX 82 9 3 3 2 0 1 92 5 3623
2008 EX-01 82 9 3 3 2 0 1 92 4 1906
2008 EX-02 81 8 3 5 2 0 1 90 7 839
2008 EX-03 85 7 3 2 1 0 1 94 4 557
2008 EX-04 85 7 3 4 1 0 1 93 5 144
2008 EX-05 85 12 2 2 0 0 0 97 2 64

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 26 8 4 3 3 16 82 9 4289
2017 EX-01 41 28 8 5 3 3 12 81 10 2228
2017 EX-02 41 26 7 4 3 2 16 83 8 1040
2017 EX-03 42 22 6 3 3 3 21 85 7 694
2017 EX-04 36 22 6 2 1 2 32 88 4 172
2017 EX-05 40 10 6 4 1 3 35 81 9 68
2014 EX 38 22 9 5 3 3 20 77 11 4250
2014 EX-01 37 23 10 6 4 4 17 75 12 2207
2014 EX-02 40 20 8 4 3 2 22 79 10 1010
2014 EX-03 37 20 9 3 2 3 25 80 7 717
2014 EX-04 42 16 5 3 0 3 31 87 5 171
2014 EX-05 44 15 7 5 0 5 25 83 7 67
2011 EX 32 26 9 6 4 3 21 75 13 4860
2011 EX-01 32 26 10 7 4 3 17 73 14 2642
2011 EX-02 33 26 9 5 3 2 22 78 11 1121
2011 EX-03 29 24 9 6 3 2 27 75 12 784
2011 EX-04 30 24 7 3 2 0 35 82 7 193
2011 EX-05 32 18 7 8 4 0 32 72 18 73

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 26 6 6 3 1 0 85 9 4283
2017 EX-01 57 26 6 7 3 1 0 84 10 2222
2017 EX-02 59 26 6 5 4 1 0 86 8 1042
2017 EX-03 61 25 5 5 3 0 1 87 8 692
2017 EX-04 62 28 6 4 1 0 0 90 4 172
2017 EX-05 60 21 5 7 1 2 3 85 9 68

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 24 8 4 4 1 0 85 7 4290
2017 EX-01 59 25 8 4 4 1 0 84 8 2227
2017 EX-02 61 22 10 3 3 1 0 84 6 1041
2017 EX-03 63 23 6 3 4 0 0 87 7 695
2017 EX-04 66 26 4 3 1 1 0 93 3 172
2017 EX-05 61 20 6 9 1 0 3 84 10 68

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 27 7 5 4 0 0 84 9 4278
2017 EX-01 54 29 8 6 4 0 0 83 9 2222
2017 EX-02 57 26 8 5 4 0 0 83 9 1037
2017 EX-03 61 25 6 4 4 0 0 86 8 692
2017 EX-04 68 24 4 2 1 0 1 93 3 172
2017 EX-05 73 11 4 6 1 0 5 88 7 68
2014 EX 56 27 7 5 3 0 0 84 8 4246
2014 EX-01 52 29 8 6 4 0 0 82 10 2206
2014 EX-02 58 27 7 5 3 0 0 85 8 1008
2014 EX-03 62 27 6 4 2 0 0 89 5 716
2014 EX-04 71 21 3 2 0 0 3 95 2 171
2014 EX-05 82 10 4 2 0 1 0 94 2 67
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 38 8 7 3 2 3 81 11 4163
2017 EX-01 35 39 10 9 3 2 4 78 12 2155
2017 EX-02 40 38 7 7 3 1 3 81 11 1016
2017 EX-03 47 36 7 5 2 1 1 85 7 682
2017 EX-04 59 34 4 1 0 1 2 96 1 166
2017 EX-05 63 28 0 2 1 2 4 97 3 64
2014 EX 39 38 9 7 3 1 4 81 10 4130
2014 EX-01 34 38 10 8 3 2 5 77 12 2131
2014 EX-02 39 40 8 7 3 1 3 82 10 986
2014 EX-03 48 37 7 5 1 1 2 87 6 708
2014 EX-04 65 28 2 2 0 0 3 96 2 168
2014 EX-05 62 31 1 3 0 1 2 95 3 67

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 37 8 8 4 1 0 79 12 4292
2017 EX-01 36 38 9 10 5 1 0 75 15 2229
2017 EX-02 42 38 7 7 4 1 0 81 11 1042
2017 EX-03 51 34 7 4 3 0 0 86 8 696
2017 EX-04 70 25 4 0 0 0 1 96 0 172
2017 EX-05 73 21 2 0 1 0 3 97 1 67
2014 EX 44 37 8 6 3 1 0 83 10 4252
2014 EX-01 37 39 10 8 4 2 0 78 12 2209
2014 EX-02 45 39 7 5 3 1 0 84 9 1010
2014 EX-03 55 37 5 3 1 0 0 92 4 717
2014 EX-04 75 22 3 1 0 0 0 96 1 171
2014 EX-05 84 11 2 2 2 0 0 95 3 67
2011 EX 46 35 9 6 3 1 0 82 10 4850
2011 EX-01 40 37 10 7 4 1 0 78 12 2634
2011 EX-02 46 37 8 6 2 1 0 83 8 1119
2011 EX-03 58 30 6 4 2 0 0 88 6 785
2011 EX-04 75 22 1 1 0 1 1 98 1 193
2011 EX-05 74 17 1 6 0 1 0 93 6 73

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 37 9 8 4 0 0 79 12 4291
2017 EX-01 35 38 11 10 5 0 0 73 16 2228
2017 EX-02 41 40 8 7 4 0 0 81 11 1043
2017 EX-03 52 35 6 5 3 0 0 87 7 694
2017 EX-04 76 20 3 0 0 0 1 97 0 171
2017 EX-05 79 8 8 0 1 0 3 90 1 68
2014 EX 44 36 9 7 3 0 0 80 11 4248
2014 EX-01 35 41 11 9 4 0 0 76 13 2206
2014 EX-02 46 36 8 7 4 0 0 81 11 1009
2014 EX-03 55 33 7 4 1 0 0 88 5 717
2014 EX-04 81 16 3 0 0 0 0 97 0 171
2014 EX-05 88 7 2 3 0 0 0 95 3 67
2011 EX 42 35 10 8 4 0 0 78 12 4849
2011 EX-01 35 39 12 10 5 0 0 74 14 2635
2011 EX-02 44 36 9 7 4 0 0 80 12 1119
2011 EX-03 54 30 7 5 2 0 1 85 8 784
2011 EX-04 75 19 4 1 0 0 2 95 1 192
2011 EX-05 76 12 3 5 1 0 3 90 7 73
2008 EX 39 38 10 8 4 0 1 77 12 3626
2008 EX-01 32 41 12 10 4 0 0 74 14 1907
2008 EX-02 41 37 10 7 4 0 1 78 12 840
2008 EX-03 47 35 7 7 3 0 1 83 10 558
2008 EX-04 72 18 4 2 1 0 4 94 2 144
2008 EX-05 87 9 1 2 0 0 2 97 2 64

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 42 13 13 5 0 0 69 18 4289
2017 EX-01 21 43 15 15 6 1 0 64 21 2227
2017 EX-02 23 46 10 15 5 0 0 70 20 1044
2017 EX-03 36 43 10 8 3 0 0 79 11 693
2017 EX-04 59 30 7 3 0 0 1 90 3 171
2017 EX-05 62 20 10 3 1 2 3 86 4 67
2014 EX 26 41 13 14 5 0 0 68 19 4248
2014 EX-01 21 41 16 16 6 1 0 62 22 2208
2014 EX-02 26 43 12 15 5 0 0 69 20 1010
2014 EX-03 33 45 11 9 2 0 0 78 11 715
2014 EX-04 54 38 4 3 1 0 0 92 3 171
2014 EX-05 65 30 2 2 2 0 0 95 3 67
2011 EX 23 46 13 14 5 0 0 69 18 4855
2011 EX-01 18 46 15 15 6 0 0 64 21 2639
2011 EX-02 22 50 10 14 4 0 0 72 18 1121
2011 EX-03 33 45 9 10 2 0 0 79 13 784
2011 EX-04 49 42 7 2 0 0 0 91 2 192
2011 EX-05 51 29 9 6 3 2 1 82 9 72
2008 EX 19 47 12 16 6 1 0 66 22 3626
2008 EX-01 15 45 13 18 7 1 0 61 25 1908
2008 EX-02 20 46 13 14 6 0 1 66 21 839
2008 EX-03 20 53 9 13 4 0 0 74 17 557
2008 EX-04 46 43 6 3 1 0 1 89 4 144
2008 EX-05 44 50 1 3 2 0 0 94 5 64

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 35 11 8 5 1 0 75 13 4292
2017 EX-01 34 36 13 10 6 1 0 71 16 2225
2017 EX-02 38 37 12 8 5 1 0 76 12 1044
2017 EX-03 49 35 8 5 3 0 0 85 7 696
2017 EX-04 68 27 1 2 1 1 1 96 2 172
2017 EX-05 69 19 4 0 1 4 3 94 1 68
2014 EX 39 34 12 9 5 1 0 74 13 4250
2014 EX-01 32 35 15 10 6 2 0 69 17 2208
2014 EX-02 40 35 11 9 5 1 0 76 14 1009
2014 EX-03 50 34 8 6 2 0 0 85 8 717
2014 EX-04 75 19 4 1 1 1 0 94 2 171
2014 EX-05 76 18 6 0 0 0 0 94 0 67
2011 EX 35 38 12 9 5 1 0 73 15 4854
2011 EX-01 29 39 14 11 6 2 0 69 17 2636
2011 EX-02 35 40 10 9 5 1 0 76 14 1121
2011 EX-03 44 33 10 7 3 1 0 79 11 785
2011 EX-04 61 32 5 2 0 0 0 93 2 192
2011 EX-05 58 25 10 5 0 1 1 85 5 73
2008 EX 32 38 12 10 5 2 0 72 16 3625
2008 EX-01 26 40 14 12 6 2 0 67 18 1907
2008 EX-02 35 38 11 10 5 1 1 74 14 840
2008 EX-03 38 36 10 9 3 3 0 77 12 557
2008 EX-04 61 33 3 2 0 0 1 95 2 144
2008 EX-05 64 31 3 1 0 0 1 96 1 64

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 44 11 12 5 0 0 72 17 4288
2017 EX-01 23 44 12 14 6 0 0 68 20 2226
2017 EX-02 26 47 11 13 4 0 0 73 17 1040
2017 EX-03 35 45 9 8 3 1 0 80 11 695
2017 EX-04 51 36 8 3 1 1 1 88 4 172
2017 EX-05 51 33 7 4 0 2 3 88 4 68
2014 EX 27 44 12 12 4 0 0 71 17 4246
2014 EX-01 21 45 14 14 5 0 0 66 19 2207
2014 EX-02 28 45 11 12 5 0 0 73 16 1009
2014 EX-03 35 44 8 10 2 0 0 80 12 715
2014 EX-04 52 35 5 8 0 0 0 87 8 171
2014 EX-05 47 45 4 5 0 0 0 91 5 67
2011 EX 24 46 11 14 5 0 0 71 18 4852
2011 EX-01 21 46 13 15 5 0 0 67 20 2639
2011 EX-02 25 48 10 13 5 0 0 73 17 1120
2011 EX-03 30 46 8 12 4 0 0 77 15 783
2011 EX-04 40 48 6 5 1 0 0 88 7 191
2011 EX-05 44 35 5 11 2 1 1 81 14 73
2008 EX 24 47 10 14 5 0 0 71 19 3621
2008 EX-01 21 46 11 16 6 0 0 68 21 1905
2008 EX-02 24 48 8 15 5 0 0 72 20 839
2008 EX-03 26 48 9 13 3 0 0 74 16 555
2008 EX-04 35 55 4 4 1 1 1 90 5 144
2008 EX-05 40 44 1 9 3 1 1 87 12 64
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 45 9 7 2 0 0 81 10 4288
2017 EX-01 34 45 9 9 3 0 0 79 12 2223
2017 EX-02 35 47 9 6 3 0 0 82 9 1042
2017 EX-03 44 42 6 6 1 0 0 86 7 696
2017 EX-04 48 44 5 2 1 0 0 91 4 172
2017 EX-05 49 36 9 4 0 1 0 86 5 68
2014 EX 38 43 10 7 2 0 0 81 9 4250
2014 EX-01 34 44 12 7 3 0 0 78 10 2208
2014 EX-02 39 44 9 6 2 0 0 83 8 1010
2014 EX-03 43 42 7 7 1 0 0 85 8 716
2014 EX-04 63 29 2 4 2 0 1 92 6 171
2014 EX-05 58 36 3 3 0 0 0 94 3 67
2011 EX 36 45 8 8 3 0 0 81 11 4861
2011 EX-01 33 46 9 9 3 0 0 78 12 2641
2011 EX-02 35 47 7 9 3 0 0 82 11 1120
2011 EX-03 41 45 6 6 2 0 0 86 8 787
2011 EX-04 49 40 5 6 0 0 0 89 6 193
2011 EX-05 53 39 1 3 3 0 1 93 5 73

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 32 4 1 0 0 0 95 2 4279
2017 EX-01 58 35 4 1 0 0 0 94 2 2219
2017 EX-02 63 31 4 1 1 0 0 94 2 1042
2017 EX-03 70 26 3 0 0 0 0 97 1 692
2017 EX-04 77 22 1 1 0 0 0 99 1 172
2017 EX-05 86 11 0 1 0 1 0 99 1 68
2014 EX 63 31 4 1 0 0 0 95 2 4250
2014 EX-01 59 35 4 1 0 1 0 94 2 2209
2014 EX-02 63 31 4 2 0 0 0 94 2 1008
2014 EX-03 72 25 2 0 0 0 0 97 1 717
2014 EX-04 88 10 1 1 0 0 0 98 1 171
2014 EX-05 81 16 2 2 0 0 0 97 2 67
2011 EX 60 32 5 2 0 1 0 93 2 4860
2011 EX-01 55 35 6 2 1 1 0 91 2 2642
2011 EX-02 62 32 4 1 0 0 0 94 2 1119
2011 EX-03 68 28 3 1 0 0 0 96 2 786
2011 EX-04 81 17 1 1 0 0 0 98 1 193
2011 EX-05 77 21 3 0 0 0 0 97 0 73

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 26 4 3 1 0 0 91 4 4283
2017 EX-01 60 29 5 3 1 0 0 90 5 2224
2017 EX-02 65 26 5 3 1 0 0 91 4 1038
2017 EX-03 73 22 3 1 1 0 0 95 2 695
2017 EX-04 83 14 2 1 0 0 0 97 1 172
2017 EX-05 88 11 0 0 0 1 0 100 0 68
2014 EX 67 25 4 3 1 0 0 93 4 4251
2014 EX-01 62 28 4 4 1 1 0 91 5 2209
2014 EX-02 69 23 4 2 1 0 0 93 4 1009
2014 EX-03 75 20 3 2 0 0 0 95 2 717
2014 EX-04 88 11 1 0 1 0 0 98 1 171
2014 EX-05 80 18 2 0 0 0 1 98 0 67
2011 EX 64 26 5 3 2 1 0 91 4 4849
2011 EX-01 61 28 6 3 1 1 0 90 5 2637
2011 EX-02 64 25 5 3 2 1 0 91 4 1118
2011 EX-03 70 22 4 2 2 0 0 92 4 783
2011 EX-04 85 14 1 1 0 0 0 99 1 192
2011 EX-05 79 16 1 2 1 0 0 96 3 73
2008 EX 60 28 5 4 2 1 0 89 6 3629
2008 EX-01 56 31 6 4 2 1 0 88 6 1909
2008 EX-02 62 26 5 5 2 1 0 88 7 840
2008 EX-03 68 24 4 2 1 1 0 93 3 558
2008 EX-04 78 19 1 0 0 1 2 99 0 144
2008 EX-05 86 9 3 2 0 0 0 95 2 64

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 34 8 4 2 1 0 86 6 4286
2017 EX-01 47 35 9 6 2 1 0 83 8 2224
2017 EX-02 52 35 7 4 1 0 0 87 5 1041
2017 EX-03 60 31 5 2 1 0 0 92 3 695
2017 EX-04 68 27 2 1 0 1 1 97 1 171
2017 EX-05 72 20 2 1 0 5 0 97 2 68
2014 EX 55 33 7 3 1 1 0 88 4 4249
2014 EX-01 49 36 9 4 1 1 0 86 5 2209
2014 EX-02 56 32 7 3 1 1 0 89 4 1007
2014 EX-03 64 29 5 2 0 1 0 93 2 717
2014 EX-04 76 20 3 1 0 0 0 96 1 171
2014 EX-05 70 24 5 2 0 0 0 94 2 67
2011 EX 43 40 9 5 2 1 0 84 6 4855
2011 EX-01 39 42 11 6 2 1 0 81 8 2638
2011 EX-02 44 42 8 4 1 1 0 86 5 1119
2011 EX-03 49 38 8 4 1 0 0 88 4 786
2011 EX-04 64 33 3 0 0 0 0 96 0 193
2011 EX-05 68 25 1 1 3 1 0 94 4 73

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 22 13 9 9 5 15 62 22 4276
2017 EX-01 23 23 15 11 10 5 12 56 26 2219
2017 EX-02 28 24 13 9 7 5 14 64 20 1040
2017 EX-03 36 20 8 5 7 4 19 74 15 693
2017 EX-04 45 17 5 4 1 2 26 87 7 170
2017 EX-05 43 14 13 3 1 3 22 77 6 68
2014 EX 30 22 13 10 7 5 13 63 21 4250
2014 EX-01 25 21 14 13 8 7 12 57 26 2209
2014 EX-02 31 22 15 8 7 4 12 64 19 1009
2014 EX-03 38 23 9 6 4 4 16 75 13 716
2014 EX-04 50 17 7 5 1 1 19 84 7 171
2014 EX-05 47 14 2 2 0 5 31 95 2 67
2011 EX 25 22 14 10 7 7 15 60 22 4855
2011 EX-01 22 22 15 11 8 8 13 56 25 2639
2011 EX-02 25 23 16 11 5 5 15 60 21 1119
2011 EX-03 31 21 11 8 4 5 20 69 16 785
2011 EX-04 48 14 10 2 1 2 24 82 5 193
2011 EX-05 41 16 10 0 4 3 27 81 6 73

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 62 25 5 5 2 0 1 88 7 4289
2017 EX-01 59 27 6 6 2 0 1 87 8 2225
2017 EX-02 64 24 5 6 1 0 0 88 7 1043
2017 EX-03 67 21 5 4 2 0 0 88 6 695
2017 EX-04 68 27 2 4 1 0 0 94 4 171
2017 EX-05 76 17 0 7 0 0 0 93 7 68
2014 EX 62 25 6 5 1 0 0 88 6 4248
2014 EX-01 60 26 7 5 2 0 1 86 7 2207
2014 EX-02 65 23 6 5 1 0 0 88 6 1010
2014 EX-03 65 25 4 4 1 0 0 91 5 717
2014 EX-04 71 22 5 1 1 0 1 93 2 170
2014 EX-05 66 27 3 3 2 0 0 92 5 66

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 18 3 2 0 1 1 95 2 4287
2017 EX-01 73 19 4 2 0 1 1 94 2 2220
2017 EX-02 73 19 3 2 0 1 1 94 2 1044
2017 EX-03 77 16 2 1 0 2 1 96 2 696
2017 EX-04 79 15 1 1 0 2 2 98 1 172
2017 EX-05 75 18 2 1 0 3 1 97 1 68
2014 EX 74 19 3 1 0 1 1 95 2 4249
2014 EX-01 72 21 3 1 0 1 1 95 2 2206
2014 EX-02 73 18 4 2 0 1 1 94 2 1010
2014 EX-03 78 16 3 1 0 1 1 96 1 717
2014 EX-04 84 11 3 0 1 1 1 97 1 171
2014 EX-05 75 20 2 0 0 0 3 98 0 67
2011 EX 75 17 4 1 0 1 2 95 2 4856
2011 EX-01 74 17 4 1 0 1 2 94 2 2638
2011 EX-02 76 17 3 2 0 1 1 95 2 1120
2011 EX-03 78 14 4 1 0 1 2 95 1 786
2011 EX-04 80 14 2 1 0 0 3 97 1 193
2011 EX-05 73 19 1 1 0 3 3 97 1 72
2008 EX 74 17 4 2 0 1 2 93 2 3626
2008 EX-01 74 17 5 2 1 1 2 93 2 1907
2008 EX-02 74 18 3 2 0 1 3 95 2 840
2008 EX-03 73 17 5 1 0 1 3 93 1 557
2008 EX-04 75 14 3 1 0 2 4 96 1 144
2008 EX-05 77 18 5 0 0 0 0 95 0 64

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 39 10 10 4 1 0 76 14 4282
2017 EX-01 32 40 10 12 5 1 0 73 17 2219
2017 EX-02 35 41 12 9 3 1 0 76 12 1042
2017 EX-03 44 37 9 7 2 1 0 82 9 695
2017 EX-04 53 35 6 3 1 2 0 90 4 172
2017 EX-05 48 34 9 3 1 5 0 86 4 67
2014 EX 33 40 12 11 4 1 0 73 15 4251
2014 EX-01 30 40 13 12 5 1 0 70 17 2209
2014 EX-02 34 38 12 11 5 1 0 73 15 1009
2014 EX-03 38 43 9 8 2 1 0 81 10 717
2014 EX-04 47 39 6 5 1 0 1 87 6 171
2014 EX-05 51 42 6 2 0 0 0 93 2 67
2011 EX 32 40 12 11 5 1 0 73 16 4856
2011 EX-01 30 40 12 11 6 1 0 70 17 2638
2011 EX-02 31 41 12 11 4 0 0 73 16 1120
2011 EX-03 36 40 10 10 3 1 0 77 13 787
2011 EX-04 48 37 8 5 1 0 0 85 6 191
2011 EX-05 42 33 8 10 3 3 0 78 14 73
2008 EX 29 42 13 11 4 0 0 71 16 3623
2008 EX-01 27 43 13 12 5 1 0 70 17 1908
2008 EX-02 32 40 12 11 4 0 0 72 15 839
2008 EX-03 27 42 14 12 3 0 0 70 16 555
2008 EX-04 45 44 6 4 0 1 1 90 4 144
2008 EX-05 43 46 5 5 1 0 0 89 6 64

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 38 29 10 10 8 1 4 71 19 4280
2017 EX-01 36 30 10 12 9 1 2 68 22 2221
2017 EX-02 40 29 9 11 7 1 3 72 19 1040
2017 EX-03 42 28 10 7 5 1 7 76 13 694
2017 EX-04 51 21 4 4 2 1 18 89 7 171
2017 EX-05 42 16 15 0 7 2 19 73 9 68
2014 EX 36 28 11 12 8 1 4 68 21 4249
2014 EX-01 32 30 12 13 9 2 2 64 24 2206
2014 EX-02 39 30 10 10 6 1 3 72 18 1010
2014 EX-03 43 25 11 10 5 1 5 72 16 717
2014 EX-04 51 18 9 4 4 1 13 80 9 171
2014 EX-05 47 18 3 2 4 0 27 88 8 67
2011 EX 32 30 12 12 10 1 4 65 22 4855
2011 EX-01 29 31 13 13 11 1 2 62 24 2635
2011 EX-02 33 32 11 11 10 0 4 68 21 1120
2011 EX-03 37 28 11 10 7 1 6 69 19 787
2011 EX-04 47 18 6 8 3 2 15 78 14 193
2011 EX-05 45 7 8 3 7 3 28 75 13 73
2008 EX 31 33 11 11 9 1 4 67 21 3621
2008 EX-01 31 34 11 12 9 1 2 68 21 1908
2008 EX-02 33 33 11 12 7 0 4 69 20 838
2008 EX-03 29 30 12 12 9 1 7 65 23 554
2008 EX-04 31 23 14 6 7 1 19 66 17 143
2008 EX-05 32 21 11 3 11 0 23 68 17 64

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 43 41 9 4 2 1 0 85 7 4283
2017 EX-01 39 42 10 6 2 1 0 82 8 2219
2017 EX-02 42 43 9 3 2 1 0 86 5 1042
2017 EX-03 52 38 6 2 2 0 0 90 4 697
2017 EX-04 70 26 2 1 1 0 0 96 2 172
2017 EX-05 66 26 4 2 1 1 0 93 3 68

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 54 34 7 2 1 1 0 89 4 4284
2017 EX-01 51 35 9 3 1 1 0 87 4 2218
2017 EX-02 55 35 6 3 1 1 0 91 4 1042
2017 EX-03 62 30 4 2 1 0 0 93 3 697
2017 EX-04 69 29 2 0 1 1 0 98 1 172
2017 EX-05 68 24 4 2 1 1 0 93 3 68
2014 EX 54 34 7 2 1 2 0 90 3 4249
2014 EX-01 51 36 9 2 1 2 0 88 3 2206
2014 EX-02 53 35 6 2 1 2 0 90 4 1010
2014 EX-03 61 31 5 1 1 1 0 93 2 717
2014 EX-04 71 25 3 1 0 0 0 96 1 171
2014 EX-05 67 32 1 0 0 0 0 99 0 67

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 50 38 6 4 1 0 0 89 5 4288
2017 EX-01 46 40 7 5 1 0 0 87 6 2226
2017 EX-02 50 40 5 4 1 0 0 91 5 1042
2017 EX-03 58 34 5 2 1 0 0 91 3 694
2017 EX-04 63 34 2 2 0 0 0 97 2 172
2017 EX-05 63 31 3 0 3 0 0 94 3 67
2014 EX 54 35 6 3 1 1 0 89 4 4250
2014 EX-01 49 38 8 4 1 1 0 87 5 2208
2014 EX-02 53 36 5 3 2 0 0 90 5 1010
2014 EX-03 63 31 4 1 1 0 0 94 2 717
2014 EX-04 75 23 2 0 0 0 0 98 0 171
2014 EX-05 72 26 1 0 0 0 0 99 0 67
2011 EX 51 36 7 4 2 1 0 87 5 4854
2011 EX-01 47 38 9 4 2 1 0 85 6 2639
2011 EX-02 50 38 7 4 1 1 0 88 5 1120
2011 EX-03 59 32 4 3 1 0 0 91 5 784
2011 EX-04 70 26 3 2 0 0 0 96 2 192
2011 EX-05 64 27 4 6 0 0 0 90 6 73

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 59 30 5 4 2 0 0 89 6 4289
2017 EX-01 54 33 6 4 3 0 0 87 7 2225
2017 EX-02 59 32 4 4 2 0 0 91 6 1043
2017 EX-03 67 25 3 3 2 0 0 92 5 696
2017 EX-04 80 16 3 1 0 0 0 96 1 171
2017 EX-05 80 14 3 1 1 0 0 94 3 67
2014 EX 62 28 6 3 2 0 0 90 5 4244
2014 EX-01 56 31 7 4 2 0 0 88 6 2206
2014 EX-02 62 29 5 2 2 0 0 91 4 1008
2014 EX-03 72 21 4 2 1 0 0 93 2 714
2014 EX-04 83 14 2 0 0 0 0 98 0 171
2014 EX-05 88 7 0 4 0 0 0 96 4 67
2011 EX 58 30 6 4 2 0 0 88 6 4850
2011 EX-01 53 33 7 4 2 0 0 86 6 2635
2011 EX-02 58 31 6 4 1 0 0 89 5 1120
2011 EX-03 68 23 4 3 1 0 0 91 4 784
2011 EX-04 83 14 2 1 0 0 0 97 1 191
2011 EX-05 75 18 4 1 2 0 0 93 3 73
2008 EX 54 34 6 4 2 0 0 88 6 3615
2008 EX-01 50 37 6 5 2 0 0 87 7 1901
2008 EX-02 53 36 5 4 2 0 0 88 6 839
2008 EX-03 62 26 6 4 1 0 0 88 5 555
2008 EX-04 77 18 2 1 1 1 0 96 2 143
2008 EX-05 86 12 0 1 0 0 0 99 1 64

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 50 31 9 6 4 0 0 81 9 4285
2017 EX-01 45 33 11 7 4 0 0 78 11 2222
2017 EX-02 51 32 9 6 3 0 0 82 8 1044
2017 EX-03 59 27 7 4 3 0 0 86 7 694
2017 EX-04 72 21 6 1 0 0 0 93 1 171
2017 EX-05 72 19 4 0 1 3 0 94 1 67
2014 EX 46 32 12 7 3 0 0 78 10 4251
2014 EX-01 39 35 14 8 4 0 0 74 12 2208
2014 EX-02 48 32 11 6 3 0 0 80 9 1010
2014 EX-03 56 29 9 4 1 0 0 86 6 717
2014 EX-04 74 20 6 1 0 0 0 94 1 171
2014 EX-05 83 12 2 0 3 0 0 95 3 67
2011 EX 47 31 12 7 3 0 0 78 10 4852
2011 EX-01 42 33 12 8 4 0 0 76 12 2638
2011 EX-02 49 30 12 7 2 0 0 79 9 1119
2011 EX-03 54 28 11 5 2 0 0 82 6 785
2011 EX-04 73 21 5 1 1 0 0 94 2 190
2011 EX-05 73 16 5 3 3 0 0 89 6 73

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 33 8 6 3 0 0 83 9 4292
2017 EX-01 44 36 10 7 3 0 0 80 11 2227
2017 EX-02 50 34 8 5 3 0 0 84 8 1044
2017 EX-03 60 29 4 5 2 0 0 89 7 697
2017 EX-04 72 23 5 1 0 0 0 95 1 171
2017 EX-05 76 16 5 2 3 0 0 91 4 67
2014 EX 47 33 10 7 3 0 0 80 10 4250
2014 EX-01 41 35 12 8 3 0 0 76 12 2208
2014 EX-02 48 34 9 6 3 0 0 83 8 1010
2014 EX-03 57 30 7 4 1 0 0 87 5 716
2014 EX-04 75 20 4 1 0 0 0 94 1 171
2014 EX-05 86 9 2 2 2 0 0 95 3 67
2011 EX 48 33 9 7 3 0 0 81 10 4850
2011 EX-01 42 37 10 8 3 0 0 79 11 2635
2011 EX-02 51 32 9 6 3 0 0 82 9 1120
2011 EX-03 55 30 8 5 2 0 0 85 7 783
2011 EX-04 75 20 3 2 0 0 0 95 2 192
2011 EX-05 79 12 6 1 3 0 0 90 4 73
2008 EX 45 36 8 8 3 0 0 81 10 3617
2008 EX-01 41 38 10 8 3 0 0 79 11 1907
2008 EX-02 46 37 7 9 2 0 0 82 11 835
2008 EX-03 49 36 7 6 2 0 0 86 8 554
2008 EX-04 72 22 4 2 0 0 0 94 2 143
2008 EX-05 75 22 2 0 1 0 0 97 1 64

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 44 24 15 8 5 2 1 70 14 4283
2017 EX-01 41 24 17 10 6 2 1 67 16 2223
2017 EX-02 45 25 14 7 5 3 1 73 12 1041
2017 EX-03 52 23 13 7 4 1 1 76 11 694
2017 EX-04 54 23 15 3 1 1 3 80 4 172
2017 EX-05 61 15 10 7 3 2 2 79 10 67
2014 EX 42 25 15 10 5 2 0 68 16 4248
2014 EX-01 37 25 17 12 6 3 0 64 19 2208
2014 EX-02 43 26 14 9 5 2 0 71 15 1008
2014 EX-03 51 23 13 7 3 2 0 76 11 716
2014 EX-04 57 19 14 4 2 2 2 79 7 171
2014 EX-05 70 10 9 3 6 1 1 82 9 67
2011 EX 44 24 15 9 5 2 1 70 15 4855
2011 EX-01 40 25 16 11 6 2 0 67 17 2639
2011 EX-02 46 24 15 8 5 1 1 72 13 1121
2011 EX-03 51 20 14 6 4 3 1 74 11 784
2011 EX-04 67 18 7 4 2 2 2 87 6 191
2011 EX-05 61 15 10 3 6 1 5 81 9 73
2008 EX 40 27 14 10 5 3 1 70 15 3621
2008 EX-01 37 28 15 11 5 3 0 68 17 1908
2008 EX-02 41 29 14 10 3 2 2 72 14 836
2008 EX-03 47 26 12 8 3 2 1 75 12 555
2008 EX-04 50 22 14 7 3 2 3 75 10 144
2008 EX-05 61 21 12 2 3 0 2 83 5 64
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EX 43 33 24 4291
2017 EX-01 45 31 25 2228
2017 EX-02 40 35 24 1041
2017 EX-03 42 38 20 696
2017 EX-04 39 44 18 172
2017 EX-05 42 35 23 68
2014 EX 43 31 25 4251
2014 EX-01 44 29 27 2209
2014 EX-02 44 32 23 1009
2014 EX-03 42 33 25 717
2014 EX-04 42 40 18 171
2014 EX-05 36 36 29 67
2011 EX 40 35 24 4856
2011 EX-01 42 33 25 2638
2011 EX-02 38 39 23 1119
2011 EX-03 39 37 24 787
2011 EX-04 41 42 17 192
2011 EX-05 41 37 22 73

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EX 20 32 39 4 1 5 1832
2017 EX-01 16 36 39 3 0 6 991
2017 EX-02 25 33 34 3 1 4 422
2017 EX-03 22 27 41 5 1 3 290
2017 EX-04 24 14 41 7 8 6 64
2017 EX-05 41 3 41 4 0 11 29
2014 EX 21 32 38 5 9999 4 1840
2014 EX-01 18 35 39 4 9999 4 973
2014 EX-02 24 36 33 5 9999 2 442
2014 EX-03 26 25 39 5 9999 5 298
2014 EX-04 33 17 44 1 9999 4 72
2014 EX-05 29 4 55 4 9999 8 24
2011 EX 23 30 39 5 9999 4 1956
2011 EX-01 18 33 41 5 9999 3 1101
2011 EX-02 30 27 32 7 9999 5 428
2011 EX-03 27 27 39 4 9999 3 303
2011 EX-04 34 11 47 4 9999 5 78
2011 EX-05 44 6 36 14 9999 0 30
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 14 86 4284
2017 EX-01 15 85 2223
2017 EX-02 15 85 1042
2017 EX-03 11 89 696
2017 EX-04 4 96 169
2017 EX-05 7 93 68
2014 EX 11 89 4244
2014 EX-01 13 87 2206
2014 EX-02 11 89 1009
2014 EX-03 9 91 714
2014 EX-04 4 96 171

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EX 26 584
2017 EX-01 25 323
2017 EX-02 26 152
2017 EX-03 24 76
2014 EX 26 481
2014 EX-01 22 295
2014 EX-02 28 105
2014 EX-03 31 63

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EX 66 584
2017 EX-01 68 323
2017 EX-02 62 152
2017 EX-03 64 76
2014 EX 63 481
2014 EX-01 65 295
2014 EX-02 61 105
2014 EX-03 62 63

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EX 24 584
2017 EX-01 24 323
2017 EX-02 30 152
2017 EX-03 23 76
2014 EX 26 481
2014 EX-01 28 295
2014 EX-02 29 105
2014 EX-03 17 63

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EX-03 0 76
2014 EX-01 0 295
2014 EX-03 0 63

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EX 6 584
2017 EX-01 4 323
2017 EX-02 6 152
2017 EX-03 12 76
2014 EX 6 481
2014 EX-01 4 295
2014 EX-02 5 105
2014 EX-03 14 63

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EX 6 584
2017 EX-01 6 323
2017 EX-02 7 152
2014 EX 4 481
2014 EX-01 4 295

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 3 584
2017 EX-01 3 323
2014 EX 5 481
2014 EX-01 6 295

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EX 51 584
2017 EX-01 50 323
2017 EX-02 53 152
2017 EX-03 52 76
2014 EX 54 482
2014 EX-01 52 295
2014 EX-02 54 106
2014 EX-03 64 63

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EX 42 584
2017 EX-01 45 323
2017 EX-02 38 152
2017 EX-03 38 76
2014 EX 42 482
2014 EX-01 43 295
2014 EX-02 41 106
2014 EX-03 38 63

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EX 45 584
2017 EX-01 44 323
2017 EX-02 44 152
2017 EX-03 41 76
2014 EX 38 482
2014 EX-01 40 295
2014 EX-02 37 106
2014 EX-03 32 63

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EX 41 584
2017 EX-01 39 323
2017 EX-02 47 152
2017 EX-03 38 76
2014 EX 39 482
2014 EX-01 41 295
2014 EX-02 43 106
2014 EX-03 29 63

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EX 35 584
2017 EX-01 38 323
2017 EX-02 33 152
2017 EX-03 28 76
2014 EX 36 482
2014 EX-01 38 295
2014 EX-02 35 106
2014 EX-03 27 63

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EX 52 584
2017 EX-01 53 323
2017 EX-02 49 152
2017 EX-03 53 76
2014 EX 55 482
2014 EX-01 54 295
2014 EX-02 62 106
2014 EX-03 44 63

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EX 38 584
2017 EX-01 36 323
2017 EX-02 41 152
2017 EX-03 43 76
2014 EX 42 482
2014 EX-01 41 295
2014 EX-02 45 106
2014 EX-03 43 63

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EX 1 584
2017 EX-02 0 152
2017 EX-03 0 76
2014 EX 1 482

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EX 3 584
2017 EX-01 5 323
2017 EX-02 3 152
2017 EX-03 0 76
2014 EX 2 482
2014 EX-01 2 295

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EX 12 584
2017 EX-01 12 323
2017 EX-02 10 152
2017 EX-03 17 76
2014 EX 14 482
2014 EX-01 15 295
2014 EX-02 15 106
2014 EX-03 13 63

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EX 47 584
2017 EX-01 45 323
2017 EX-02 48 152
2017 EX-03 45 76
2014 EX 44 482
2014 EX-01 44 295
2014 EX-02 48 106
2014 EX-03 40 63

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EX 28 584
2017 EX-01 28 323
2017 EX-02 27 152
2017 EX-03 29 76
2014 EX 32 482
2014 EX-01 33 295
2014 EX-02 33 106
2014 EX-03 29 63

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 9 584
2017 EX-01 9 323
2017 EX-02 9 152
2017 EX-03 9 76
2014 EX 9 482
2014 EX-01 10 295
2014 EX-02 8 106

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EX 55 586
2017 EX-01 56 325
2017 EX-02 57 152
2017 EX-03 51 76
2014 EX 56 483
2014 EX-01 57 295
2014 EX-02 56 107
2014 EX-03 55 63

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EX 35 586
2017 EX-01 39 325
2017 EX-02 27 152
2017 EX-03 32 76
2014 EX 37 483
2014 EX-01 35 295
2014 EX-02 40 107
2014 EX-03 45 63

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EX 24 586
2017 EX-01 25 325
2017 EX-02 23 152
2017 EX-03 26 76
2014 EX 28 483
2014 EX-01 28 295
2014 EX-02 28 107
2014 EX-03 27 63

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EX 1 586
2017 EX-01 2 325
2017 EX-02 0 152
2017 EX-03 0 76
2014 EX-02 0 107
2014 EX-03 0 63

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EX 9 586
2017 EX-01 11 325
2017 EX-02 8 152
2014 EX 11 483
2014 EX-01 12 295
2014 EX-02 10 107
2014 EX-03 8 63

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EX 3 586
2017 EX-01 3 325
2017 EX-02 5 152
2014 EX 3 483
2014 EX-01 2 295
2014 EX-02 7 107
2014 EX-03 0 63

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EX 14 586
2017 EX-01 14 325
2017 EX-02 15 152
2017 EX-03 15 76
2014 EX 13 483
2014 EX-01 14 295
2014 EX-02 12 107
2014 EX-03 16 63

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 14 586
2017 EX-01 14 325
2017 EX-02 13 152
2017 EX-03 14 76
2014 EX 14 483
2014 EX-01 14 295
2014 EX-02 14 107
2014 EX-03 11 63

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EX 21 586
2017 EX-01 20 325
2017 EX-02 22 152
2017 EX-03 23 76
2014 EX 21 483
2014 EX-01 22 295
2014 EX-02 20 107
2014 EX-03 18 63

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EX 9 565
2017 EX-01 8 314
2017 EX-02 13 145
2017 EX-03 8 74
2014 EX 8 468
2014 EX-01 8 289
2014 EX-02 7 100
2014 EX-03 11 63

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EX 11 565
2017 EX-01 11 314
2017 EX-02 13 145
2017 EX-03 11 74
2014 EX 11 468
2014 EX-01 12 289
2014 EX-02 11 100
2014 EX-03 13 63

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EX 5 565
2017 EX-01 4 314
2017 EX-02 5 145
2017 EX-03 8 74
2014 EX 5 468
2014 EX-01 4 289
2014 EX-02 5 100
2014 EX-03 11 63

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EX 6 565
2017 EX-01 7 314
2017 EX-02 5 145
2014 EX 5 468
2014 EX-01 6 289

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EX 5 565
2017 EX-01 5 314
2017 EX-02 7 145
2014 EX 10 468
2014 EX-01 10 289
2014 EX-02 7 100
2014 EX-03 14 63

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EX 13 565
2017 EX-01 14 314
2017 EX-02 9 145
2017 EX-03 12 74
2014 EX 16 468
2014 EX-01 16 289
2014 EX-02 16 100
2014 EX-03 19 63

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EX 15 565
2017 EX-01 16 314
2017 EX-02 16 145
2017 EX-03 13 74
2014 EX 14 468
2014 EX-01 14 289
2014 EX-02 12 100
2014 EX-03 21 63

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EX 3 565
2017 EX-01 4 314
2017 EX-02 3 145
2014 EX 4 468
2014 EX-01 5 289

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EX 7 565
2017 EX-01 9 314
2017 EX-02 6 145
2014 EX 6 468
2014 EX-01 6 289
2014 EX-02 6 100

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EX 24 565
2017 EX-01 25 314
2017 EX-02 23 145
2017 EX-03 18 74
2014 EX 21 468
2014 EX-01 19 289
2014 EX-02 23 100
2014 EX-03 19 63

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EX 11 565
2017 EX-01 12 314
2017 EX-02 13 145
2017 EX-03 7 74
2014 EX 9 468
2014 EX-01 10 289
2014 EX-02 10 100

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EX 48 565
2017 EX-01 49 314
2017 EX-02 48 145
2017 EX-03 42 74
2014 EX 45 468
2014 EX-01 45 289
2014 EX-02 48 100
2014 EX-03 35 63

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EX 1 565

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EX 47 565
2017 EX-01 47 314
2017 EX-02 47 145
2017 EX-03 39 74
2014 EX 52 468
2014 EX-01 52 289
2014 EX-02 57 100
2014 EX-03 45 63

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EX-02 0 145

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 18 565
2017 EX-01 19 314
2017 EX-02 17 145
2017 EX-03 14 74
2014 EX 19 468
2014 EX-01 20 289
2014 EX-02 17 100
2014 EX-03 11 63

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 89 11 582
2017 EX-01 89 11 322
2017 EX-02 91 9 152
2017 EX-03 81 19 75

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 28 12 7 4 14 4 72 13 4294
2017 EX-01 26 28 14 7 4 17 5 68 15 2228
2017 EX-02 33 29 11 7 3 13 4 75 12 1042
2017 EX-03 40 27 11 5 3 11 2 78 9 697
2017 EX-04 45 31 8 3 0 9 4 88 3 172
2017 EX-05 51 32 5 0 1 10 1 93 1 68
2014 EX 33 27 12 5 3 16 4 75 10 4250
2014 EX-01 27 25 14 6 4 19 4 69 13 2208
2014 EX-02 34 30 10 5 3 14 4 78 10 1010
2014 EX-03 42 29 11 3 1 11 3 83 4 717
2014 EX-04 57 25 8 3 2 6 0 86 6 171
2014 EX-05 47 33 5 3 3 10 0 88 7 67

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 33 10 5 3 3 0 82 8 4283
2017 EX-01 41 34 12 6 3 4 0 78 9 2221
2017 EX-02 49 32 9 5 3 3 0 84 7 1040
2017 EX-03 53 31 8 4 2 2 0 86 6 697
2017 EX-04 62 30 5 0 0 2 1 95 0 172
2017 EX-05 64 29 3 0 1 3 0 95 1 68
2014 EX 45 32 12 4 2 4 0 81 6 4248
2014 EX-01 39 34 14 5 3 6 0 77 8 2207
2014 EX-02 46 33 11 5 3 3 0 82 7 1010
2014 EX-03 58 28 10 1 0 3 0 88 2 716
2014 EX-04 69 22 7 1 0 1 0 93 1 171
2014 EX-05 69 25 2 2 2 1 0 95 3 67
2011 EX 45 37 10 3 1 2 0 84 5 4853
2011 EX-01 42 37 12 4 2 3 0 81 6 2639
2011 EX-02 47 38 10 3 1 2 0 86 4 1119
2011 EX-03 50 38 8 2 1 1 0 89 3 785
2011 EX-04 67 26 5 1 1 1 0 94 1 192
2011 EX-05 62 31 4 2 0 2 0 94 2 72
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 17 14 3 1 0 0 64 86 5 4294
2017 EX-01 19 18 4 2 1 0 57 86 5 2227
2017 EX-02 16 11 3 1 0 0 69 87 4 1044
2017 EX-03 13 8 3 1 0 1 75 84 4 696
2017 EX-04 10 8 1 0 0 0 80 94 0 172
2017 EX-05 9 6 0 0 0 0 85 100 0 68
2014 EX 14 14 3 1 0 0 68 86 4 4249
2014 EX-01 15 17 4 2 0 0 63 85 5 2208
2014 EX-02 15 13 3 1 0 0 68 88 3 1009
2014 EX-03 10 8 3 1 0 0 77 83 4 717
2014 EX-04 12 6 1 0 0 0 81 97 0 171
2014 EX-05 11 6 0 0 0 0 83 100 0 67
2011 EX 14 16 3 2 0 0 65 85 5 4857
2011 EX-01 16 19 4 2 0 0 59 86 5 2638
2011 EX-02 13 15 3 1 0 0 66 84 6 1122
2011 EX-03 8 11 3 1 1 0 76 81 5 785
2011 EX-04 10 8 2 0 0 1 80 90 0 192
2011 EX-05 7 1 0 1 0 0 91 87 13 73
2008 EX 12 13 4 2 1 1 67 79 8 3632
2008 EX-01 14 15 5 3 1 1 61 79 8 1911
2008 EX-02 13 12 3 1 1 1 69 84 7 841
2008 EX-03 7 9 3 1 1 1 78 77 6 558
2008 EX-04 4 6 1 2 1 0 87 75 19 144
2008 EX-05 17 5 1 0 0 2 75 94 0 64

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 18 23 11 4 2 14 30 71 9 4284
2017 EX-01 16 21 12 4 1 16 29 69 9 2222
2017 EX-02 18 24 10 4 2 13 30 73 9 1041
2017 EX-03 20 24 11 3 1 8 33 75 7 696
2017 EX-04 30 26 6 1 1 7 30 89 2 171
2017 EX-05 20 22 9 8 1 9 32 71 15 68
2014 EX 16 20 10 3 1 12 38 72 8 4250
2014 EX-01 13 19 11 3 1 15 37 68 9 2209
2014 EX-02 18 21 10 3 1 10 36 72 9 1009
2014 EX-03 19 21 9 2 1 10 38 77 6 717
2014 EX-04 34 15 3 1 1 4 42 90 4 171
2014 EX-05 28 24 3 0 0 9 36 94 0 67
2011 EX 16 23 13 4 1 13 30 68 9 4855
2011 EX-01 14 21 15 5 1 16 28 63 11 2638
2011 EX-02 17 24 12 3 1 12 31 72 8 1120
2011 EX-03 19 25 10 3 1 8 35 76 6 784
2011 EX-04 30 28 6 2 1 6 27 87 5 193
2011 EX-05 15 28 4 2 0 14 38 88 3 73

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 9 4 0 0 2 62 87 3 4288
2017 EX-01 24 12 5 1 0 3 55 86 3 2226
2017 EX-02 19 8 2 0 0 2 68 89 3 1042
2017 EX-03 18 5 3 0 0 2 71 87 2 694
2017 EX-04 18 3 1 0 0 0 78 95 0 172
2017 EX-05 19 4 0 0 0 2 75 100 0 68
2014 EX 17 10 4 1 0 1 67 85 3 4249
2014 EX-01 17 12 4 1 0 2 63 84 4 2209
2014 EX-02 18 8 4 1 0 1 68 85 3 1010
2014 EX-03 16 6 3 0 0 1 75 88 2 716
2014 EX-04 18 3 1 0 0 0 78 95 0 171
2014 EX-05 15 1 2 0 0 3 79 91 0 67
2011 EX 18 11 4 1 1 2 64 84 3 4851
2011 EX-01 20 12 6 1 1 3 58 82 4 2635
2011 EX-02 17 11 4 0 0 2 66 86 2 1121
2011 EX-03 14 8 3 0 1 1 74 87 3 783
2011 EX-04 16 7 1 1 0 0 76 94 2 192
2011 EX-05 12 7 0 0 0 2 80 100 0 73
2008 EX 15 11 4 1 1 2 66 81 5 3629
2008 EX-01 17 13 5 1 1 3 60 81 5 1909
2008 EX-02 15 10 3 2 0 2 69 83 6 842
2008 EX-03 9 6 3 1 1 2 78 77 9 557
2008 EX-04 9 2 2 0 0 0 87 88 0 144
2008 EX-05 17 7 1 0 2 2 71 89 6 63

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 12 4 1 1 2 56 88 3 4291
2017 EX-01 25 15 4 1 1 3 51 87 4 2229
2017 EX-02 23 10 3 1 0 1 61 90 3 1040
2017 EX-03 25 7 3 1 0 2 62 89 2 697
2017 EX-04 30 6 1 0 0 0 64 98 0 171
2017 EX-05 28 8 0 2 0 1 62 96 4 67
2014 EX 19 11 4 1 0 1 63 85 4 4248
2014 EX-01 18 13 5 1 1 2 60 83 5 2209
2014 EX-02 21 10 4 1 0 1 63 86 5 1009
2014 EX-03 19 8 2 0 0 1 70 92 0 715
2014 EX-04 25 4 1 0 0 0 71 98 0 171
2014 EX-05 23 1 2 0 0 1 72 94 0 67
2011 EX 21 13 4 1 0 2 58 86 4 4841
2011 EX-01 22 15 6 1 1 2 54 83 4 2630
2011 EX-02 21 13 3 1 0 2 59 89 3 1116
2011 EX-03 19 10 3 0 0 1 67 90 1 784
2011 EX-04 26 9 1 1 0 0 64 96 2 192
2011 EX-05 20 7 0 0 0 3 70 100 0 72
2008 EX 23 12 5 1 1 1 57 82 6 3627
2008 EX-01 24 14 6 2 1 1 52 80 6 1909
2008 EX-02 23 11 4 1 1 0 59 84 6 840
2008 EX-03 21 7 2 1 1 1 67 87 6 556
2008 EX-04 17 5 0 0 0 0 77 100 0 144
2008 EX-05 36 1 2 0 0 0 61 96 0 64
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 5 95 4283
2017 EX-01 6 94 2221
2017 EX-02 5 95 1040
2017 EX-03 3 97 696
2014 EX 3 97 4246
2014 EX-01 4 96 2205
2014 EX-02 3 97 1010
2014 EX-03 2 98 716
2014 EX-04 0 100 170

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 EX 25 225
2017 EX-01 22 134
2017 EX-02 20 56
2017 EX-03 41 23
2014 EX 21 135
2014 EX-01 17 82
2014 EX-02 17 29
2014 EX-03 32 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EX 83 225
2017 EX-01 85 134
2017 EX-02 83 56
2017 EX-03 74 23
2014 EX 83 135
2014 EX-01 83 82
2014 EX-02 86 29
2014 EX-03 82 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EX 11 225
2017 EX-01 11 134
2017 EX-02 9 56
2014 EX 14 135
2014 EX-01 11 82
2014 EX-02 21 29

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 134
2017 EX-03 0 23
2014 EX 0 135
2014 EX-01 0 82
2014 EX-02 0 29
2014 EX-03 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EX 7 225
2017 EX-02 9 56
2017 EX-03 22 23
2014 EX 6 135

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EX 3 225
2014 EX 5 135
2014 EX-02 17 29

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 5 225
2017 EX-01 5 134
2014 EX 4 135

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 EX 19 227
2017 EX-01 18 136
2017 EX-02 19 56
2017 EX-03 32 23
2014 EX 24 135
2014 EX-01 23 82
2014 EX-02 27 29

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 EX 17 227
2017 EX-01 17 136
2017 EX-02 19 56
2014 EX 14 135
2014 EX-01 10 82
2014 EX-02 17 29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 EX 11 227
2017 EX-01 13 136
2017 EX-02 9 56
2014 EX 12 135
2014 EX-01 13 82

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 EX 6 227
2017 EX-01 4 136
2017 EX-02 9 56
2014 EX 7 135
2014 EX-01 6 82

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 EX 28 227
2017 EX-01 24 136
2017 EX-02 33 56
2017 EX-03 34 23
2014 EX 33 135
2014 EX-01 34 82
2014 EX-02 31 29
2014 EX-03 44 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 EX 42 227
2017 EX-01 46 136
2017 EX-02 37 56
2017 EX-03 31 23
2014 EX 39 135
2014 EX-01 49 82
2014 EX-02 17 29
2014 EX-03 38 16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 EX 3 227
2017 EX-01 4 136
2017 EX-03 0 23
2014 EX-03 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 EX-03 0 23

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 EX 4 227
2014 EX 7 135
2014 EX-01 7 82

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 EX 13 227
2017 EX-01 13 136
2017 EX-02 19 56
2014 EX 17 135
2014 EX-01 17 82
2014 EX-02 17 29

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 136
2017 EX-02 0 56

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 EX 9 227
2017 EX-01 10 136
2014 EX 9 135
2014 EX-01 6 82
2014 EX-02 20 29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 EX 0 227
2017 EX-01 0 136
2017 EX-02 0 56
2017 EX-03 0 23
2014 EX-03 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 12 227
2017 EX-01 9 136
2017 EX-02 10 56
2017 EX-03 24 23
2014 EX 15 135
2014 EX-01 15 82

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EX 34 226
2017 EX-01 32 135
2017 EX-02 32 56
2017 EX-03 43 23
2014 EX 24 135
2014 EX-01 21 82
2014 EX-02 35 29

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 EX 14 226
2017 EX-01 13 135
2017 EX-02 13 56
2014 EX 14 135
2014 EX-01 16 82

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EX 12 226
2017 EX-01 11 135
2017 EX-02 11 56
2017 EX-03 21 23
2014 EX 4 135
2014 EX-01 6 82
2014 EX-02 0 29
2014 EX-03 0 16

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EX-03 0 23
2014 EX-02 0 29
2014 EX-03 0 16

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EX 3 226
2014 EX 4 135
2014 EX-01 6 82
2014 EX-02 0 29
2014 EX-03 0 16

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EX 2 226
2014 EX 4 135
2014 EX-03 0 16

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EX 9 226
2017 EX-01 8 135
2017 EX-02 8 56
2017 EX-03 21 23
2014 EX 8 135
2014 EX-01 8 82

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 EX 9 226
2017 EX-01 9 135
2014 EX 7 135
2014 EX-01 7 82

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EX 46 226
2017 EX-01 47 135
2017 EX-02 48 56
2017 EX-03 38 23
2014 EX 60 135
2014 EX-01 65 82
2014 EX-02 47 29
2014 EX-03 56 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EX 3 222
2017 EX-03 0 22

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EX 7 222
2017 EX-01 7 135
2017 EX-02 9 53
2014 EX 10 129
2014 EX-01 12 80

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EX 2 222
2014 EX-02 0 25
2014 EX-03 0 16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EX 6 222
2017 EX-01 5 135
2014 EX 5 129
2014 EX-01 7 80
2014 EX-03 0 16

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EX 13 222
2017 EX-01 12 135
2017 EX-02 17 53
2014 EX 9 129
2014 EX-01 12 80

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EX 5 222
2017 EX-01 4 135
2014 EX-03 0 16

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EX 7 222
2017 EX-01 7 135
2014 EX 4 129
2014 EX-03 0 16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EX 23 222
2017 EX-01 26 135
2017 EX-02 15 53
2014 EX 19 129
2014 EX-01 21 80
2014 EX-02 28 25
2014 EX-03 0 16

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EX 10 222
2017 EX-01 10 135
2017 EX-02 12 53
2014 EX 4 129
2014 EX-03 0 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EX 46 222
2017 EX-01 48 135
2017 EX-02 38 53
2017 EX-03 42 22
2014 EX 47 129
2014 EX-01 50 80
2014 EX-02 47 25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EX-03 0 22
2014 EX 0 129
2014 EX-01 0 80
2014 EX-02 0 25
2014 EX-03 0 16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EX 57 222
2017 EX-01 57 135
2017 EX-02 52 53
2017 EX-03 62 22
2014 EX 65 129
2014 EX-01 68 80
2014 EX-02 64 25
2014 EX-03 57 16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EX 0 222
2017 EX-01 0 135
2017 EX-02 0 53
2017 EX-03 0 22

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 17 222
2017 EX-01 19 135
2017 EX-02 20 53
2014 EX 13 129
2014 EX-01 10 80
2014 EX-02 20 25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 90 10 226
2017 EX-01 90 10 136
2017 EX-02 91 9 56
2017 EX-03 86 14 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 25 11 2 2 22 5 79 5 4291
2017 EX-01 29 23 13 3 2 24 6 75 7 2226
2017 EX-02 33 26 11 2 2 22 5 80 5 1042
2017 EX-03 43 26 9 2 1 15 4 85 4 697
2017 EX-04 48 26 6 1 0 12 7 92 1 171
2017 EX-05 59 23 5 0 1 13 0 93 2 68
2014 EX 34 22 12 2 1 25 5 80 4 4247
2014 EX-01 28 20 13 2 1 30 6 75 5 2209
2014 EX-02 35 24 11 2 1 21 6 81 4 1009
2014 EX-03 43 21 10 1 1 20 4 84 2 714
2014 EX-04 59 22 6 0 0 13 1 93 0 171
2014 EX-05 55 21 3 0 0 18 3 96 0 67

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 32 8 2 1 5 1 87 4 4283
2017 EX-01 46 33 9 3 2 6 1 85 5 2224
2017 EX-02 52 32 9 2 1 4 1 87 4 1038
2017 EX-03 59 29 6 2 1 3 0 91 3 696
2017 EX-04 67 26 3 1 0 2 2 97 1 171
2017 EX-05 67 23 6 0 1 3 0 92 1 68
2014 EX 49 30 10 2 1 7 1 86 3 4247
2014 EX-01 44 31 12 2 1 9 1 83 4 2208
2014 EX-02 49 33 9 2 1 6 0 87 3 1007
2014 EX-03 59 27 7 1 1 4 1 91 2 717
2014 EX-04 78 17 3 0 0 2 0 97 0 171
2014 EX-05 81 15 2 0 0 3 0 98 0 67
2011 EX 52 34 8 1 1 3 0 89 2 4856
2011 EX-01 48 36 9 2 1 4 0 88 3 2638
2011 EX-02 53 35 7 1 0 3 0 91 2 1120
2011 EX-03 58 32 6 1 0 2 0 92 2 785
2011 EX-04 74 21 4 0 0 1 0 96 0 193
2011 EX-05 67 25 4 1 0 3 0 95 1 73
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 26 19 11 10 0 2 59 22 4285
2017 EX-01 27 26 20 12 13 0 2 55 25 2221
2017 EX-02 36 26 19 10 8 0 2 63 18 1044
2017 EX-03 36 26 19 11 7 0 2 63 18 694
2017 EX-04 45 22 14 10 8 0 1 68 18 172
2017 EX-05 55 17 7 13 5 0 3 74 19 68

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 7 19 30 24 20 0 0 26 44 4287
2017 EX-01 6 18 30 25 21 0 0 24 46 2224
2017 EX-02 7 19 30 23 20 0 0 27 43 1041
2017 EX-03 7 20 30 26 18 0 0 27 43 696
2017 EX-04 9 24 32 22 13 0 0 33 35 172
2017 EX-05 15 30 17 23 15 0 0 45 38 67

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 25 30 22 15 0 0 33 37 4281
2017 EX-01 7 25 29 23 16 0 0 32 39 2221
2017 EX-02 8 26 31 22 14 0 0 34 36 1041
2017 EX-03 10 23 31 20 15 0 0 33 35 693
2017 EX-04 9 39 30 18 5 0 0 47 23 172
2017 EX-05 17 33 19 20 11 0 0 50 31 68

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 9 22 28 23 18 0 0 31 41 4285
2017 EX-01 8 21 28 24 19 0 1 29 43 2224
2017 EX-02 10 22 27 21 19 0 0 32 40 1040
2017 EX-03 9 23 32 23 13 0 0 32 36 696
2017 EX-04 10 35 29 20 6 0 0 45 26 171
2017 EX-05 19 28 25 17 11 0 0 47 28 67

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 13 26 26 18 15 0 2 39 34 4284
2017 EX-01 13 26 24 18 16 0 2 40 35 2221
2017 EX-02 13 24 28 18 15 0 2 38 34 1042
2017 EX-03 13 24 29 17 15 0 2 37 33 696
2017 EX-04 14 29 26 21 9 0 1 43 30 172
2017 EX-05 6 36 26 21 9 0 3 43 31 67

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 28 30 18 12 0 0 40 30 4279
2017 EX-01 11 28 29 18 14 0 0 40 32 2219
2017 EX-02 12 28 31 18 11 0 0 40 28 1043
2017 EX-03 11 27 34 17 11 0 0 38 28 694
2017 EX-04 12 33 36 14 6 0 0 45 20 171
2017 EX-05 9 33 31 17 9 0 0 43 26 66

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 29 36 20 9 5 0 0 66 13 4275
2017 EX-01 26 37 22 10 5 0 0 63 16 2214
2017 EX-02 29 38 20 9 4 0 1 67 13 1043
2017 EX-03 36 38 17 5 4 0 0 74 8 694
2017 EX-04 46 33 16 2 0 0 2 81 2 171
2017 EX-05 51 29 15 3 3 0 0 80 6 67

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 16 34 27 16 7 0 0 50 23 4278
2017 EX-01 14 34 27 17 8 0 0 48 25 2217
2017 EX-02 15 34 29 17 6 0 0 49 23 1043
2017 EX-03 19 34 29 11 6 0 0 54 17 695
2017 EX-04 28 41 20 8 2 0 1 69 10 171
2017 EX-05 30 36 21 10 3 0 0 66 13 66

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 29 35 21 9 5 0 1 64 15 4275
2017 EX-01 25 34 23 10 7 0 1 60 17 2215
2017 EX-02 27 36 23 9 5 0 1 64 14 1041
2017 EX-03 35 38 17 6 3 0 0 74 10 695
2017 EX-04 48 35 10 5 2 0 1 83 6 171
2017 EX-05 54 30 10 3 3 0 0 84 6 67

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 31 27 14 7 0 0 52 21 4269
2017 EX-01 19 30 27 15 8 0 1 49 23 2216
2017 EX-02 21 28 30 15 6 0 0 49 20 1037
2017 EX-03 23 35 24 12 6 0 0 58 18 695
2017 EX-04 36 32 18 7 6 0 1 69 13 170
2017 EX-05 25 40 23 8 4 0 0 65 12 66

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 67 20 8 3 1 0 1 88 4 4292
2017 EX-01 65 21 9 3 2 0 1 87 4 2225
2017 EX-02 66 21 9 2 1 0 1 88 4 1044
2017 EX-03 71 18 8 3 1 0 0 89 3 697
2017 EX-04 79 12 4 2 1 0 1 93 3 172
2017 EX-05 74 10 12 2 0 0 2 86 2 67

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 80 10 4 2 2 0 1 91 5 4289
2017 EX-01 79 10 4 3 2 0 1 90 6 2226
2017 EX-02 78 12 4 2 3 0 1 91 4 1043
2017 EX-03 83 9 4 1 2 0 0 93 4 696
2017 EX-04 92 5 1 0 0 0 2 99 0 170
2017 EX-05 93 4 3 0 0 0 0 97 0 67

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 61 28 8 2 1 0 1 89 3 4287
2017 EX-01 58 29 8 3 1 0 1 88 4 2222
2017 EX-02 61 28 7 2 1 0 1 90 3 1044
2017 EX-03 65 24 8 2 1 0 0 90 2 696
2017 EX-04 68 26 5 0 0 0 1 94 0 172
2017 EX-05 80 16 3 1 0 0 0 96 1 67

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 19 8 4 4 0 1 84 8 4285
2017 EX-01 62 20 8 5 4 0 1 83 9 2220
2017 EX-02 64 20 8 4 3 0 1 85 7 1042
2017 EX-03 68 18 6 5 3 0 0 86 8 697
2017 EX-04 79 15 5 1 0 0 1 94 1 172
2017 EX-05 71 16 9 2 1 0 1 88 3 67

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 34 16 5 2 0 1 77 7 4284
2017 EX-01 39 35 16 6 3 0 1 75 8 2221
2017 EX-02 44 33 16 5 1 0 1 77 7 1042
2017 EX-03 44 36 15 3 1 0 1 80 5 695
2017 EX-04 49 33 16 1 0 0 1 83 1 172
2017 EX-05 57 30 9 1 0 0 3 90 1 67

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 66 23 7 2 1 0 1 90 3 4261
2017 EX-01 67 22 7 2 1 0 1 90 3 2213
2017 EX-02 65 25 6 2 1 0 1 91 3 1034
2017 EX-03 64 24 8 2 1 0 1 89 3 692
2017 EX-04 68 24 7 0 0 0 1 93 0 172
2017 EX-05 62 22 14 0 1 0 0 85 1 63

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 85 9 2 1 1 0 2 96 2 4289
2017 EX-01 84 10 3 1 1 0 2 95 2 2221
2017 EX-02 85 10 2 1 1 0 1 96 2 1044
2017 EX-03 90 6 1 1 0 0 2 98 1 697
2017 EX-04 90 6 2 0 0 1 2 98 0 172
2017 EX-05 89 6 2 2 1 0 0 96 3 68

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 24 8 2 1 0 1 89 3 4279
2017 EX-01 60 25 9 2 1 0 1 87 4 2220
2017 EX-02 67 22 8 2 1 0 1 90 3 1041
2017 EX-03 66 23 7 1 1 0 1 91 2 695
2017 EX-04 66 24 4 2 1 0 3 93 3 171
2017 EX-05 77 18 4 1 0 0 0 94 1 67

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 22 44 21 8 0 0 27 29 4290
2017 EX-01 4 22 43 22 8 0 0 26 30 2227
2017 EX-02 5 22 44 20 8 0 0 28 28 1042
2017 EX-03 6 20 46 20 8 0 0 26 28 695
2017 EX-04 7 28 48 13 5 0 0 35 17 171
2017 EX-05 10 24 34 24 7 0 0 35 31 68

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 25 42 17 5 0 0 22 36 4279
2017 EX-01 12 26 43 15 4 0 0 20 37 2219
2017 EX-02 10 25 44 16 5 0 0 21 35 1042
2017 EX-03 10 24 41 18 7 0 0 25 34 692
2017 EX-04 5 17 43 27 8 0 0 35 22 172
2017 EX-05 7 22 33 26 12 0 0 38 29 68

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 43 9 4 2 1 0 85 6 4286
2017 EX-01 38 45 9 4 3 1 0 84 7 2223
2017 EX-02 41 42 10 4 2 1 0 84 6 1040
2017 EX-03 48 40 6 3 1 1 0 90 4 697
2017 EX-04 61 34 2 1 1 1 0 96 2 172
2017 EX-05 57 36 5 0 1 1 0 94 1 68

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 44 13 12 5 1 0 70 17 4289
2017 EX-01 22 43 14 13 7 0 0 66 20 2224
2017 EX-02 26 45 13 11 3 1 0 72 15 1042
2017 EX-03 31 44 11 9 4 1 0 76 13 696
2017 EX-04 38 53 2 6 1 0 0 91 7 172
2017 EX-05 45 35 10 9 0 1 0 81 9 68
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 8 92 4280
2017 EX-01 8 92 2219
2017 EX-02 8 92 1041
2017 EX-03 6 94 693
2017 EX-04 3 97 172
2014 EX 7 93 4246
2014 EX-01 8 92 2207
2014 EX-02 8 92 1007
2014 EX-03 5 95 716
2014 EX-04 4 96 171

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 83 17 320
2017 EX-01 84 16 183
2017 EX-02 76 24 80
2017 EX-03 89 11 43
2014 EX 77 23 296
2014 EX-01 81 19 165
2014 EX-02 77 23 77
2014 EX-03 67 33 37

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 26 3 5 2 1 0 89 7 264
2017 EX-01 58 30 3 5 3 1 0 89 8 152
2017 EX-02 69 17 7 6 2 0 0 85 8 61
2017 EX-03 74 16 0 2 3 3 3 95 5 38
2014 EX 70 22 1 4 1 0 1 93 5 229
2014 EX-01 70 24 1 5 0 0 0 94 5 134
2014 EX-02 68 17 2 5 3 2 3 90 8 59
2014 EX-03 67 24 0 0 4 0 4 96 4 25
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 29 18 7 5 3 0 38 62 4291
2017 EX-01 33 29 19 9 7 4 0 35 65 2226
2017 EX-02 39 31 19 4 4 3 0 41 59 1043
2017 EX-03 41 30 15 5 4 4 1 43 57 696
2017 EX-04 45 32 14 5 2 1 0 46 54 172
2017 EX-05 51 22 8 9 4 6 0 54 46 68

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 12 2526
2017 EX-01 12 1392
2017 EX-02 10 591
2017 EX-03 11 379
2017 EX-04 14 91
2017 EX-05 12 29

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 28 2526
2017 EX-01 31 1392
2017 EX-02 24 591
2017 EX-03 24 379
2017 EX-04 20 91
2017 EX-05 13 29

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 10 2526
2017 EX-01 12 1392
2017 EX-02 8 591
2017 EX-03 8 379
2017 EX-04 10 91
2017 EX-05 7 29

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EX 40 2526
2017 EX-01 46 1392
2017 EX-02 36 591
2017 EX-03 31 379
2017 EX-04 25 91
2017 EX-05 10 29

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EX 3 2526
2017 EX-01 4 1392
2017 EX-02 2 591
2017 EX-03 1 379
2017 EX-04 1 91
2017 EX-05 0 29

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EX 52 2526
2017 EX-01 48 1392
2017 EX-02 56 591
2017 EX-03 55 379
2017 EX-04 61 91
2017 EX-05 76 29

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EX 14 49 19 8 3 7 2483
2017 EX-01 11 47 21 10 3 8 1374
2017 EX-02 16 51 18 6 4 5 588
2017 EX-03 18 53 15 5 3 6 366
2017 EX-04 20 53 16 5 0 6 88
2017 EX-05 14 51 10 9 6 10 29

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 18 24 13 14 16 1 13 49 35 2536
2017 EX-01 15 23 14 17 18 1 12 43 40 1399
2017 EX-02 18 25 15 13 14 2 14 50 32 594
2017 EX-03 26 24 10 10 13 1 15 59 29 379
2017 EX-04 38 26 6 7 4 1 18 79 14 91
2017 EX-05 42 15 3 11 9 3 16 71 25 29

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 4 8 11 17 38 3 18 15 70 2534
2017 EX-01 3 7 11 17 44 3 15 13 74 1397
2017 EX-02 4 10 13 16 33 3 20 18 64 593
2017 EX-03 5 11 11 18 29 3 24 21 64 380
2017 EX-04 2 11 5 22 23 6 32 21 72 91
2017 EX-05 7 10 13 0 25 9 35 31 45 29
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