2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - ES

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 27 49 3 15 5 0 0 77 20 350
2017 ES-02 37 52 3 8 0 0 0 89 8 37
2017 ES-03 33 58 0 8 2 0 0 90 10 51
2017 ES-04 28 52 3 14 3 0 0 80 17 98
2017 ES-05 21 47 4 21 7 0 0 68 28 92
2017 ES-06 29 39 5 17 9 0 0 68 26 58
2014 ES 37 48 4 8 3 0 0 86 11 285
2014 ES-01 69 31 0 0 0 0 0 100 0 13
2014 ES-03 32 47 3 14 3 0 0 79 18 34
2014 ES-04 30 61 3 6 1 0 0 90 7 81
2014 ES-05 36 45 4 9 5 0 0 81 15 77
2014 ES-06 42 45 7 2 2 0 0 88 5 40
2011 ES 38 43 4 11 3 0 0 82 14 321
2011 ES-02 35 50 5 11 0 0 0 85 11 19
2011 ES-03 34 49 2 13 2 0 0 83 15 47
2011 ES-04 37 43 5 13 2 0 0 80 16 89
2011 ES-05 39 47 3 8 2 0 0 86 11 83
2011 ES-06 40 40 4 9 7 0 0 79 17 51
2011 ES-07 44 25 0 16 16 0 0 68 32 13
2008 ES 41 46 3 8 2 0 0 86 10 5914
2008 ES-01 44 42 0 14 0 0 0 86 14 17
2008 ES-02 43 44 4 7 2 0 0 87 9 428
2008 ES-03 40 45 4 9 3 0 0 85 11 624
2008 ES-04 42 45 3 7 2 0 0 88 10 1340
2008 ES-05 38 47 3 9 2 0 0 85 12 1620
2008 ES-06 41 46 4 6 2 0 0 88 9 1407
2008 ES-07 43 45 3 7 3 0 0 88 10 327

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 74 15 4 4 1 1 1 91 5 349
2017 ES-02 76 19 3 3 0 0 0 95 3 37
2017 ES-03 83 12 2 4 0 0 0 94 4 51
2017 ES-04 72 17 4 2 0 2 2 94 2 98
2017 ES-05 68 17 7 4 1 1 1 87 6 92
2017 ES-06 79 10 0 7 2 0 2 91 9 57
2014 ES 74 18 2 2 1 1 1 94 4 285
2014 ES-01 85 15 0 0 0 0 0 100 0 13
2014 ES-03 76 14 3 0 3 0 3 94 3 34
2014 ES-04 72 22 2 1 1 1 0 95 3 81
2014 ES-05 74 17 1 3 3 1 1 93 6 77
2014 ES-06 75 15 2 5 0 2 0 92 5 40
2011 ES 80 12 3 2 2 0 1 93 4 321
2011 ES-02 95 5 0 0 0 0 0 100 0 19
2011 ES-03 89 9 0 2 0 0 0 98 2 47
2011 ES-04 79 13 5 1 0 0 2 94 1 89
2011 ES-05 70 16 4 3 5 0 1 87 8 83
2011 ES-06 83 10 6 0 2 0 0 93 2 51
2011 ES-07 77 23 0 0 0 0 0 100 0 13
2008 ES 74 17 3 4 1 1 0 92 5 5907
2008 ES-01 57 11 19 7 0 0 5 72 8 17
2008 ES-02 72 18 2 6 1 1 0 91 7 427
2008 ES-03 72 17 5 3 1 0 1 91 5 623
2008 ES-04 75 16 3 4 1 1 0 92 5 1339
2008 ES-05 73 17 4 4 1 1 0 91 5 1616
2008 ES-06 75 17 3 4 1 0 0 93 4 1407
2008 ES-07 75 16 4 4 1 0 0 91 4 327

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 67 19 5 6 3 0 1 87 9 349
2017 ES-02 73 16 3 5 3 0 0 89 8 37
2017 ES-03 67 23 6 4 0 0 0 90 4 51
2017 ES-04 70 15 4 8 1 0 1 87 9 98
2017 ES-05 67 20 3 3 6 0 0 87 10 92
2017 ES-06 58 24 5 5 4 0 4 85 9 57
2014 ES 70 16 5 3 5 0 1 88 7 285
2014 ES-01 92 8 0 0 0 0 0 100 0 13
2014 ES-03 67 12 3 3 12 0 3 81 16 34
2014 ES-04 67 21 6 2 3 0 1 89 5 81
2014 ES-05 68 15 5 4 6 1 0 84 10 77
2014 ES-06 70 19 5 2 2 0 0 90 5 40
2011 ES 73 14 4 4 5 0 1 87 9 321
2011 ES-02 71 14 5 10 0 0 0 86 10 19
2011 ES-03 83 9 2 4 2 0 0 92 6 47
2011 ES-04 81 11 3 1 2 0 1 93 3 89
2011 ES-05 64 17 3 7 8 0 0 81 15 83
2011 ES-06 70 15 4 4 7 0 0 85 11 51
2011 ES-07 68 23 0 9 0 0 0 91 9 13
2008 ES 64 17 4 9 5 0 0 82 14 5904
2008 ES-01 56 18 7 5 0 0 13 85 6 17
2008 ES-02 66 15 3 8 7 0 1 81 15 427
2008 ES-03 63 16 7 9 4 0 0 80 13 623
2008 ES-04 65 17 4 9 5 0 0 82 14 1340
2008 ES-05 65 17 4 8 5 0 0 82 14 1615
2008 ES-06 64 19 3 9 5 0 0 83 14 1405
2008 ES-07 68 16 4 7 5 0 0 84 12 326

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 41 37 5 11 6 0 0 78 17 348
2017 ES-02 42 47 3 8 0 0 0 89 8 37
2017 ES-03 56 29 4 6 6 0 0 85 12 51
2017 ES-04 40 40 7 9 3 0 0 80 12 97
2017 ES-05 35 39 3 15 9 0 0 74 23 92
2017 ES-06 38 33 7 16 7 0 0 70 23 58
2014 ES 47 32 6 10 4 0 1 80 14 285
2014 ES-01 61 23 8 8 0 0 0 84 8 13
2014 ES-03 53 20 9 12 5 0 0 73 18 34
2014 ES-04 44 37 6 12 1 0 0 80 13 81
2014 ES-05 48 27 7 10 5 0 3 77 16 77
2014 ES-06 45 33 2 13 7 0 0 77 20 40
2011 ES 48 34 5 7 5 0 0 83 12 321
2011 ES-02 42 38 5 11 5 0 0 80 15 19
2011 ES-03 59 30 7 4 0 0 0 89 4 47
2011 ES-04 45 29 5 11 9 0 0 74 21 89
2011 ES-05 45 44 1 5 5 0 0 90 9 83
2011 ES-06 47 31 8 8 6 0 0 78 14 51
2011 ES-07 51 40 9 0 0 0 0 91 0 13

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 24 41 11 15 7 1 1 66 23 350
2017 ES-02 40 34 11 13 0 0 3 76 13 37
2017 ES-03 25 46 6 17 4 2 0 72 22 51
2017 ES-04 28 41 13 13 4 1 0 69 17 98
2017 ES-05 17 39 11 16 15 1 1 57 31 92
2017 ES-06 17 44 14 16 7 0 2 63 23 58
2014 ES 24 40 12 18 6 0 1 64 24 285
2014 ES-01 39 38 15 8 0 0 0 77 8 13
2014 ES-03 21 51 11 14 3 0 0 72 17 34
2014 ES-04 23 47 6 20 5 0 0 69 24 81
2014 ES-05 22 36 14 19 8 0 1 58 27 77
2014 ES-06 20 35 15 18 12 0 0 55 30 40
2011 ES 21 43 18 12 4 1 1 65 17 319
2011 ES-02 26 36 23 15 0 0 0 62 15 19
2011 ES-03 23 54 8 11 4 0 0 77 15 47
2011 ES-04 16 49 16 11 8 0 0 65 18 88
2011 ES-05 13 39 29 12 2 2 3 54 15 82
2011 ES-06 21 41 14 17 6 0 0 63 23 51
2011 ES-07 54 16 14 9 0 0 7 75 9 13
2008 ES 25 42 15 12 4 0 1 69 16 5917
2008 ES-01 22 47 0 25 0 6 0 74 26 17
2008 ES-02 29 39 15 12 5 0 1 68 17 427
2008 ES-03 27 42 13 11 6 0 1 69 17 626
2008 ES-04 25 44 14 12 4 0 1 70 17 1339
2008 ES-05 24 43 15 12 4 1 1 68 17 1620
2008 ES-06 28 41 16 10 4 0 1 70 14 1411
2008 ES-07 24 43 16 10 4 0 3 69 14 327

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 36 42 10 8 4 0 0 78 12 350
2017 ES-02 24 58 11 5 3 0 0 82 8 37
2017 ES-03 35 38 13 10 4 0 0 73 14 51
2017 ES-04 41 36 8 10 5 0 0 77 15 98
2017 ES-05 37 42 9 7 5 0 0 79 12 92
2017 ES-06 35 43 14 7 2 0 0 77 9 58
2014 ES 39 42 7 9 4 0 0 81 13 284
2014 ES-01 34 66 0 0 0 0 0 100 0 13
2014 ES-03 36 38 18 5 3 0 0 73 9 34
2014 ES-04 30 48 9 10 4 0 0 78 13 81
2014 ES-05 47 35 4 8 6 0 0 82 14 77
2014 ES-06 45 42 0 7 5 0 0 88 12 40
2011 ES 36 40 12 8 4 0 0 76 12 320
2011 ES-02 32 30 27 11 0 0 0 62 11 19
2011 ES-03 37 42 6 9 6 0 0 79 14 47
2011 ES-04 37 35 14 9 5 0 0 72 14 89
2011 ES-05 36 47 10 5 2 0 0 83 7 83
2011 ES-06 31 46 12 6 6 0 0 77 11 51
2011 ES-07 47 37 7 9 0 0 0 84 9 13
2008 ES 38 43 8 7 3 0 0 81 11 5916
2008 ES-01 38 62 0 0 0 0 0 100 0 17
2008 ES-02 29 43 12 11 5 0 0 72 16 427
2008 ES-03 30 45 11 9 5 0 0 75 14 626
2008 ES-04 33 47 10 7 4 0 0 80 10 1341
2008 ES-05 40 44 7 7 2 0 0 84 10 1619
2008 ES-06 45 40 5 6 3 0 0 85 9 1408
2008 ES-07 46 43 5 5 2 0 0 89 6 327

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 41 46 4 6 3 0 0 87 9 350
2017 ES-02 34 47 11 5 3 0 0 81 8 37
2017 ES-03 37 50 2 10 2 0 0 86 12 51
2017 ES-04 42 46 3 7 2 0 0 88 9 98
2017 ES-05 44 42 5 5 4 0 0 85 9 92
2017 ES-06 45 48 3 0 4 0 0 93 4 58
2014 ES 47 37 7 5 4 0 0 84 9 285
2014 ES-01 44 39 8 8 0 0 0 84 8 13
2014 ES-03 33 53 5 5 3 0 0 86 8 34
2014 ES-04 41 40 9 7 3 0 0 82 10 81
2014 ES-05 55 28 4 5 8 0 0 83 13 77
2014 ES-06 57 33 2 2 5 0 0 90 7 40
2011 ES 41 43 7 7 2 0 0 84 8 319
2011 ES-02 25 58 11 6 0 0 0 83 6 19
2011 ES-03 46 45 0 5 4 0 0 91 9 47
2011 ES-04 35 43 9 9 3 0 0 79 12 88
2011 ES-05 46 43 8 3 0 0 0 89 3 82
2011 ES-06 42 40 8 8 2 0 0 82 10 51
2011 ES-07 39 37 16 9 0 0 0 75 9 13
2008 ES 41 46 6 5 2 0 0 87 7 5915
2008 ES-01 19 75 5 0 0 0 0 95 0 17
2008 ES-02 31 44 11 9 5 0 0 75 15 427
2008 ES-03 33 47 7 9 4 0 0 80 13 625
2008 ES-04 37 50 6 5 2 0 0 87 6 1339
2008 ES-05 42 47 5 4 2 0 0 89 6 1618
2008 ES-06 49 41 4 4 2 0 0 90 6 1411
2008 ES-07 52 40 4 3 1 0 0 92 4 327

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 57 29 7 5 2 0 0 87 6 348
2017 ES-02 68 27 3 3 0 0 0 95 3 36
2017 ES-03 61 27 6 4 2 0 0 88 6 51
2017 ES-04 57 28 10 3 1 0 1 86 4 98
2017 ES-05 55 30 6 4 5 0 0 84 9 91
2017 ES-06 51 35 5 9 0 0 0 86 9 58
2014 ES 49 35 8 7 1 0 0 84 8 285
2014 ES-01 48 23 29 0 0 0 0 71 0 13
2014 ES-03 45 40 9 5 0 0 0 85 5 34
2014 ES-04 45 41 5 10 0 0 0 85 10 81
2014 ES-05 51 35 5 8 1 0 0 85 9 77
2014 ES-06 60 28 5 5 2 0 0 88 7 40

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 50 35 6 6 2 0 1 87 7 349
2017 ES-02 60 27 5 3 0 0 5 91 3 36
2017 ES-03 54 38 2 2 2 0 2 94 4 51
2017 ES-04 50 38 3 6 2 1 0 89 8 98
2017 ES-05 46 38 7 6 3 0 0 84 10 92
2017 ES-06 49 34 10 7 0 0 0 83 7 58
2014 ES 45 37 7 6 5 0 1 83 11 285
2014 ES-01 67 16 16 0 0 0 0 84 0 13
2014 ES-03 44 39 9 5 3 0 0 83 9 34
2014 ES-04 38 42 6 6 7 0 0 80 13 81
2014 ES-05 56 32 4 6 3 0 0 87 9 77
2014 ES-06 33 47 2 8 10 0 0 80 18 40
2011 ES 44 33 11 6 5 0 0 77 12 321
2011 ES-02 30 54 17 0 0 0 0 83 0 19
2011 ES-03 47 40 4 4 4 0 0 88 8 47
2011 ES-04 43 31 10 7 8 1 0 75 15 89
2011 ES-05 42 36 10 7 4 0 0 79 11 83
2011 ES-06 40 33 10 10 7 0 0 73 17 51
2011 ES-07 60 9 25 0 7 0 0 68 7 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 25 23 13 13 10 3 13 57 27 349
2017 ES-02 16 26 16 3 10 8 21 60 18 37
2017 ES-03 31 17 10 13 4 8 17 64 23 51
2017 ES-04 21 22 19 11 9 4 14 52 25 97
2017 ES-05 33 23 8 12 14 1 10 62 29 92
2017 ES-06 21 29 10 22 12 0 5 53 36 58
2014 ES 22 22 16 13 10 3 13 53 28 285
2014 ES-01 28 25 16 8 0 6 16 68 11 13
2014 ES-03 19 24 15 9 9 0 24 57 23 34
2014 ES-04 16 16 15 21 10 2 20 41 40 81
2014 ES-05 29 30 10 10 9 4 8 66 22 77
2014 ES-06 23 22 23 13 15 2 3 47 29 40
2011 ES 28 26 8 10 16 3 9 61 29 321
2011 ES-02 20 42 0 20 6 0 12 70 30 19
2011 ES-03 41 27 7 4 8 0 14 79 13 47
2011 ES-04 24 21 10 9 20 5 11 53 35 89
2011 ES-05 34 25 8 13 10 5 5 65 25 83
2011 ES-06 18 32 9 15 23 0 2 51 39 51
2011 ES-07 25 23 0 0 39 7 7 55 45 13
2008 ES 23 24 11 18 16 3 6 51 36 5911
2008 ES-01 12 6 6 20 14 10 34 31 59 17
2008 ES-02 20 19 14 15 13 7 12 48 35 427
2008 ES-03 24 22 13 15 14 5 7 52 32 622
2008 ES-04 25 25 11 17 13 4 7 56 33 1340
2008 ES-05 25 26 11 17 13 3 5 55 34 1619
2008 ES-06 23 23 10 20 20 2 3 48 41 1408
2008 ES-07 16 21 12 21 23 1 6 39 48 327

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 28 48 10 9 4 0 0 76 14 350
2017 ES-02 21 58 8 11 3 0 0 79 13 37
2017 ES-03 25 46 13 11 4 0 0 71 15 51
2017 ES-04 29 47 8 10 6 0 0 75 16 98
2017 ES-05 26 49 10 9 6 0 0 76 15 92
2017 ES-06 34 41 14 8 2 0 0 76 11 58
2014 ES 31 46 11 8 5 0 0 77 12 285
2014 ES-01 36 39 16 8 0 0 0 75 8 13
2014 ES-03 30 44 11 9 6 0 0 74 15 34
2014 ES-04 22 49 16 10 2 0 0 72 12 81
2014 ES-05 37 43 6 7 8 0 0 79 14 77
2014 ES-06 40 42 2 7 7 0 0 83 15 40
2011 ES 30 41 15 8 5 0 0 71 14 321
2011 ES-02 17 57 11 0 15 0 0 74 15 19
2011 ES-03 36 43 8 11 2 0 0 79 12 47
2011 ES-04 25 41 18 11 4 0 0 66 16 89
2011 ES-05 27 44 19 6 5 0 0 71 10 83
2011 ES-06 31 37 10 12 9 0 0 69 21 51
2011 ES-07 44 25 32 0 0 0 0 68 0 13
2008 ES 31 44 11 9 5 0 0 76 14 5900
2008 ES-01 41 44 5 10 0 0 0 85 10 17
2008 ES-02 26 41 15 12 6 0 0 67 17 427
2008 ES-03 25 44 12 12 7 0 0 70 19 625
2008 ES-04 27 47 13 9 5 0 0 74 13 1336
2008 ES-05 32 46 10 8 4 0 0 78 13 1618
2008 ES-06 37 43 8 8 4 0 0 80 12 1405
2008 ES-07 45 40 6 7 3 0 0 84 9 325

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 31 38 12 13 6 0 0 70 18 350
2017 ES-02 48 32 8 13 0 0 0 79 13 37
2017 ES-03 27 50 8 10 6 0 0 77 15 51
2017 ES-04 31 34 15 14 5 1 0 65 20 98
2017 ES-05 27 39 15 8 10 0 0 66 19 92
2017 ES-06 33 41 7 14 5 0 0 74 19 58
2014 ES 30 34 13 14 7 0 1 65 22 285
2014 ES-01 46 21 16 16 0 0 0 67 16 13
2014 ES-03 29 32 9 18 12 0 0 60 30 34
2014 ES-04 27 33 18 11 8 1 0 61 20 81
2014 ES-05 28 35 13 15 8 0 0 64 23 77
2014 ES-06 32 35 7 17 5 0 3 69 23 40
2011 ES 20 44 15 12 7 0 0 65 20 316
2011 ES-02 18 38 34 5 5 0 0 56 10 18
2011 ES-03 14 53 12 13 8 0 0 67 21 46
2011 ES-04 17 46 11 15 10 0 0 63 26 89
2011 ES-05 18 43 22 11 4 1 0 62 16 83
2011 ES-06 27 38 12 13 10 0 0 66 22 49
2011 ES-07 30 54 9 0 7 0 0 84 7 13

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 25 44 12 12 7 0 0 69 19 350
2017 ES-02 32 48 11 10 0 0 0 79 10 37
2017 ES-03 25 54 12 8 2 0 0 79 10 51
2017 ES-04 25 43 12 15 5 0 0 67 20 98
2017 ES-05 20 45 9 11 16 0 0 65 26 92
2017 ES-06 28 38 17 12 5 0 0 66 17 58

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 41 43 10 3 3 0 0 84 7 350
2017 ES-02 34 60 5 0 0 0 0 95 0 37
2017 ES-03 31 52 11 6 0 0 0 83 6 51
2017 ES-04 44 36 12 4 4 0 0 80 8 98
2017 ES-05 38 41 9 4 8 0 0 79 12 92
2017 ES-06 47 42 10 2 0 0 0 88 2 58
2014 ES 46 39 7 4 3 0 0 86 7 285
2014 ES-01 38 54 8 0 0 0 0 92 0 13
2014 ES-03 30 53 6 3 8 0 0 82 11 34
2014 ES-04 47 35 10 4 4 1 0 82 7 81
2014 ES-05 47 39 4 6 4 0 0 86 10 77
2014 ES-06 63 30 2 5 0 0 0 93 5 40
2011 ES 41 43 5 7 3 0 0 85 10 319
2011 ES-02 29 52 10 5 5 0 0 81 10 19
2011 ES-03 36 46 9 10 0 0 0 82 10 47
2011 ES-04 41 45 2 9 2 1 0 86 12 89
2011 ES-05 38 47 5 5 5 0 0 85 10 83
2011 ES-06 46 40 6 7 2 0 0 85 9 50
2011 ES-07 67 25 9 0 0 0 0 91 0 13
2008 ES 39 41 9 7 4 0 0 80 11 5918
2008 ES-01 43 57 0 0 0 0 0 100 0 17
2008 ES-02 32 41 14 8 4 1 0 73 13 428
2008 ES-03 30 46 10 8 6 0 0 77 13 626
2008 ES-04 37 41 10 7 4 0 0 78 12 1339
2008 ES-05 37 43 8 7 4 0 0 80 12 1620
2008 ES-06 46 38 7 6 3 0 0 84 9 1411
2008 ES-07 51 38 6 3 1 1 0 90 4 327

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 33 39 12 10 6 0 0 72 16 349
2017 ES-02 34 42 13 11 0 0 0 77 11 37
2017 ES-03 23 48 13 8 8 0 0 71 15 51
2017 ES-04 33 39 12 12 3 0 0 72 15 97
2017 ES-05 32 39 9 9 12 0 0 70 21 92
2017 ES-06 40 35 14 10 2 0 0 74 12 58

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 45 37 10 6 2 0 0 83 7 349
2017 ES-02 34 47 13 5 0 0 0 82 5 37
2017 ES-03 38 38 13 8 2 0 0 77 10 51
2017 ES-04 48 29 11 11 0 0 0 77 11 97
2017 ES-05 48 40 6 2 4 0 0 88 6 92
2017 ES-06 45 43 9 2 2 0 0 88 3 58
2014 ES 59 29 8 2 1 0 0 88 4 285
2014 ES-01 67 25 8 0 0 0 0 92 0 13
2014 ES-03 47 44 6 0 3 0 0 91 3 34
2014 ES-04 52 38 4 4 3 0 0 90 6 81
2014 ES-05 60 26 12 1 1 0 0 85 3 77
2014 ES-06 73 17 5 5 0 0 0 90 5 40
2011 ES 55 29 12 3 1 0 0 84 4 320
2011 ES-02 48 41 6 5 0 0 0 89 5 18
2011 ES-03 66 19 9 6 0 0 0 85 6 47
2011 ES-04 52 29 15 3 0 0 0 81 3 89
2011 ES-05 51 35 11 1 2 0 0 85 4 83
2011 ES-06 53 32 12 4 0 0 0 85 4 51
2011 ES-07 75 9 16 0 0 0 0 84 0 13

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 32 48 7 9 4 0 0 80 13 349
2017 ES-02 42 52 0 5 0 0 0 95 5 37
2017 ES-03 27 48 8 14 4 0 0 75 17 51
2017 ES-04 29 43 9 13 4 1 0 73 18 97
2017 ES-05 31 50 8 4 7 0 0 81 11 92
2017 ES-06 38 47 7 7 2 0 0 84 9 58
2014 ES 27 42 10 15 5 0 0 70 20 285
2014 ES-01 52 33 6 8 0 0 0 85 8 13
2014 ES-03 24 32 18 19 6 0 0 56 25 34
2014 ES-04 14 58 6 18 4 0 0 72 22 81
2014 ES-05 34 39 11 10 6 0 0 73 17 77
2014 ES-06 32 40 5 18 5 0 0 72 23 40
2011 ES 32 37 15 11 5 0 0 69 16 320
2011 ES-02 35 26 29 10 0 0 0 61 10 18
2011 ES-03 32 31 11 20 6 0 0 63 26 47
2011 ES-04 30 37 16 11 7 0 0 67 17 89
2011 ES-05 24 46 18 8 4 0 0 70 13 83
2011 ES-06 34 39 12 10 6 0 0 73 15 51
2011 ES-07 46 39 9 7 0 0 0 84 7 13

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 37 39 10 8 5 0 0 77 13 349
2017 ES-02 45 34 18 3 0 0 0 79 3 37
2017 ES-03 37 40 11 6 6 0 0 77 12 51
2017 ES-04 33 40 12 10 4 0 0 73 14 97
2017 ES-05 38 39 6 6 9 0 1 78 16 92
2017 ES-06 40 38 11 10 2 0 0 77 12 58
2014 ES 31 39 13 12 5 0 0 70 17 285
2014 ES-01 44 25 23 8 0 0 0 69 8 13
2014 ES-03 27 41 14 9 9 0 0 68 18 34
2014 ES-04 28 37 13 19 4 0 0 65 22 81
2014 ES-05 33 42 9 10 5 0 0 75 16 77
2014 ES-06 33 37 10 10 10 0 0 70 20 40

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 30 44 11 10 4 1 1 75 13 348
2017 ES-02 43 51 0 3 0 0 3 97 3 36
2017 ES-03 27 50 8 10 4 2 0 78 14 51
2017 ES-04 26 41 21 10 0 0 2 68 11 97
2017 ES-05 29 42 10 11 7 0 2 72 18 92
2017 ES-06 30 45 10 9 5 2 0 75 14 58
2014 ES 32 41 13 8 4 1 1 74 13 285
2014 ES-01 36 33 23 8 0 0 0 69 8 13
2014 ES-03 21 47 15 14 3 0 0 68 18 34
2014 ES-04 31 44 11 7 5 0 1 76 13 81
2014 ES-05 31 36 16 12 4 1 0 68 16 77
2014 ES-06 38 42 7 5 7 0 0 80 12 40
2011 ES 34 43 10 8 4 1 1 78 11 321
2011 ES-02 27 56 11 0 0 6 0 89 0 19
2011 ES-03 30 50 9 10 2 0 0 80 11 47
2011 ES-04 38 35 10 8 6 2 1 75 14 89
2011 ES-05 25 54 10 7 3 0 1 80 10 83
2011 ES-06 37 36 8 14 6 0 0 73 19 51
2011 ES-07 60 16 25 0 0 0 0 75 0 13

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 34 43 12 7 4 0 0 76 11 347
2017 ES-02 40 47 8 3 3 0 0 87 5 37
2017 ES-03 29 43 12 10 6 0 0 73 16 50
2017 ES-04 30 44 10 11 4 0 0 74 15 97
2017 ES-05 35 40 14 5 6 0 0 75 11 92
2017 ES-06 36 39 17 4 3 0 0 76 7 58
2014 ES 38 42 10 6 3 1 0 80 10 285
2014 ES-01 42 58 0 0 0 0 0 100 0 13
2014 ES-03 30 44 13 6 6 0 0 75 12 34
2014 ES-04 36 43 7 11 1 1 0 80 13 81
2014 ES-05 38 40 13 3 6 0 0 78 9 77
2014 ES-06 38 45 10 5 2 0 0 83 7 40
2011 ES 39 40 11 8 3 0 0 79 10 321
2011 ES-02 21 63 5 0 11 0 0 85 11 19
2011 ES-03 47 36 10 7 0 0 0 83 7 47
2011 ES-04 35 41 13 10 1 0 0 75 12 89
2011 ES-05 36 46 12 5 1 0 0 82 7 83
2011 ES-06 43 32 8 7 9 0 0 75 17 51
2011 ES-07 37 32 25 7 0 0 0 68 7 13
2008 ES 38 44 8 6 3 0 0 82 9 5916
2008 ES-01 52 43 5 0 0 0 0 95 0 17
2008 ES-02 32 46 10 8 4 0 0 79 12 427
2008 ES-03 34 44 9 8 5 0 0 78 12 626
2008 ES-04 35 47 8 6 3 0 0 82 9 1340
2008 ES-05 39 45 8 6 2 0 0 84 8 1619
2008 ES-06 42 42 8 6 3 0 0 83 9 1410
2008 ES-07 47 41 5 5 2 0 0 88 6 327

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 43 38 13 4 2 0 0 81 6 350
2017 ES-02 63 34 3 0 0 0 0 97 0 37
2017 ES-03 57 35 8 0 0 0 0 92 0 51
2017 ES-04 50 37 11 2 0 0 0 87 2 98
2017 ES-05 31 45 16 3 4 1 0 76 8 92
2017 ES-06 31 28 21 17 3 0 0 59 20 58
2014 ES 43 38 10 5 3 0 1 82 8 285
2014 ES-01 67 33 0 0 0 0 0 100 0 13
2014 ES-03 65 32 3 0 0 0 0 97 0 34
2014 ES-04 47 37 7 4 5 0 0 84 9 81
2014 ES-05 36 40 14 6 1 0 1 78 8 77
2014 ES-06 15 43 20 15 7 0 0 58 23 40
2011 ES 38 36 16 6 3 0 0 75 10 321
2011 ES-02 57 26 17 0 0 0 0 83 0 19
2011 ES-03 38 44 12 4 2 0 0 82 6 47
2011 ES-04 41 36 15 6 3 0 0 77 9 89
2011 ES-05 35 38 17 7 2 1 0 74 9 83
2011 ES-06 27 35 21 6 12 0 0 62 17 51
2011 ES-07 23 28 16 33 0 0 0 51 33 13
2008 ES 25 39 20 11 5 0 0 64 16 5910
2008 ES-01 48 35 12 0 0 0 5 88 0 17
2008 ES-02 44 41 10 3 1 0 0 85 5 426
2008 ES-03 32 49 12 4 3 0 0 81 7 625
2008 ES-04 28 42 20 8 3 0 0 70 10 1338
2008 ES-05 23 39 22 10 5 0 0 63 15 1616
2008 ES-06 17 35 23 16 8 0 0 52 25 1410
2008 ES-07 12 24 30 21 12 0 1 36 33 327

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 13 21 36 18 7 1 3 26 35 350
2017 ES-02 3 13 40 34 3 8 0 40 17 37
2017 ES-03 4 25 32 23 8 0 8 33 32 51
2017 ES-04 7 25 39 19 8 1 1 28 32 98
2017 ES-05 25 18 33 13 5 1 5 20 46 92
2017 ES-06 21 19 43 9 9 0 0 17 40 58
2014 ES 8 23 39 20 7 1 2 28 32 285
2014 ES-01 0 8 23 44 0 0 25 59 11 13
2014 ES-03 15 12 38 27 9 0 0 36 27 34
2014 ES-04 5 27 51 12 3 1 1 15 33 81
2014 ES-05 12 27 37 16 7 0 1 23 39 77
2014 ES-06 10 25 40 13 13 0 0 26 35 40
2011 ES 13 23 38 15 7 1 3 23 38 319
2011 ES-02 11 26 30 17 11 6 0 29 39 19
2011 ES-03 10 25 43 13 2 0 7 16 38 47
2011 ES-04 9 30 41 12 7 0 1 19 39 88
2011 ES-05 18 21 36 16 6 1 1 23 40 83
2011 ES-06 22 21 35 15 4 0 2 20 45 51
2011 ES-07 0 10 50 8 33 0 0 40 10 12
2008 ES 10 26 39 18 5 1 1 24 37 5907
2008 ES-01 5 19 21 38 17 0 0 55 24 17
2008 ES-02 6 21 37 22 9 2 2 33 28 426
2008 ES-03 10 20 40 20 7 1 2 28 31 624
2008 ES-04 8 27 37 19 6 1 1 26 36 1340
2008 ES-05 11 27 38 18 4 1 1 23 39 1615
2008 ES-06 12 29 40 15 4 0 1 19 41 1411
2008 ES-07 9 28 41 16 4 0 1 20 38 325

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 9 15 32 21 17 3 4 40 25 348
2017 ES-02 0 8 21 40 26 3 3 70 8 37
2017 ES-03 8 8 31 19 19 8 8 45 18 51
2017 ES-04 5 15 36 18 23 2 1 42 21 97
2017 ES-05 12 25 29 14 10 4 6 27 41 91
2017 ES-06 15 14 36 26 9 0 0 35 29 58
2014 ES 8 18 38 21 10 2 3 33 27 284
2014 ES-01 8 0 54 6 23 0 8 32 9 13
2014 ES-03 11 11 36 26 12 3 0 39 24 34
2014 ES-04 5 20 46 20 8 0 1 29 25 81
2014 ES-05 8 21 38 19 11 0 4 30 30 77
2014 ES-06 15 20 38 17 10 0 0 27 35 40
2011 ES 13 18 24 25 16 1 3 43 32 320
2011 ES-02 0 31 19 21 23 6 0 47 33 19
2011 ES-03 12 13 25 23 15 4 7 43 28 47
2011 ES-04 18 15 23 25 17 0 2 42 34 88
2011 ES-05 9 18 27 34 9 1 1 44 28 83
2011 ES-06 21 15 29 20 13 0 2 33 37 51
2011 ES-07 0 40 23 7 30 0 0 37 40 13
2008 ES 10 20 29 26 11 2 2 39 31 5906
2008 ES-01 5 20 23 19 28 0 5 49 26 17
2008 ES-02 4 13 23 33 17 7 4 56 18 426
2008 ES-03 7 20 24 29 15 2 2 46 28 623
2008 ES-04 9 19 27 27 13 2 2 42 30 1338
2008 ES-05 10 20 30 26 10 2 1 37 31 1618
2008 ES-06 13 22 31 24 9 1 1 33 36 1408
2008 ES-07 11 22 34 23 9 0 1 33 33 326

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 15 26 35 14 7 1 2 22 42 350
2017 ES-02 13 11 53 13 11 0 0 24 23 37
2017 ES-03 12 25 34 17 2 2 8 21 40 51
2017 ES-04 13 31 36 6 12 1 1 19 45 98
2017 ES-05 20 29 26 20 2 2 1 22 50 92
2017 ES-06 14 26 35 19 7 0 0 26 40 58
2014 ES 13 24 30 22 7 2 3 30 39 285
2014 ES-01 0 23 16 38 8 6 8 54 27 13
2014 ES-03 18 24 20 21 9 3 5 33 46 34
2014 ES-04 12 35 27 20 4 0 1 24 48 81
2014 ES-05 12 21 35 22 7 1 3 29 34 77
2014 ES-06 15 17 40 20 8 0 0 28 32 40
2011 ES 23 26 27 11 9 1 2 21 51 319
2011 ES-02 20 20 36 6 12 6 0 19 43 19
2011 ES-03 18 30 30 11 4 0 7 17 51 47
2011 ES-04 23 31 22 14 8 2 0 23 55 88
2011 ES-05 28 22 34 7 8 0 1 15 51 83
2011 ES-06 33 23 24 16 2 0 2 19 57 51
2011 ES-07 8 25 35 0 25 0 8 27 35 12
2008 ES 18 26 31 16 6 1 1 23 45 5903
2008 ES-01 0 38 29 10 17 0 5 28 40 17
2008 ES-02 13 24 28 22 6 5 2 30 39 426
2008 ES-03 18 25 31 16 7 2 2 23 44 624
2008 ES-04 17 25 33 15 7 2 2 22 44 1337
2008 ES-05 19 26 31 16 5 1 1 22 46 1617
2008 ES-06 20 28 30 17 4 0 1 22 48 1406
2008 ES-07 17 27 34 15 6 0 1 22 44 326

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 9 15 33 24 16 1 2 41 25 348
2017 ES-02 0 11 13 37 39 0 0 76 11 37
2017 ES-03 2 8 38 29 15 0 8 48 11 51
2017 ES-04 7 10 37 25 19 1 1 44 18 97
2017 ES-05 13 24 33 17 11 1 1 28 38 91
2017 ES-06 18 19 36 22 5 0 0 27 37 58
2014 ES 7 14 36 26 14 1 2 42 21 284
2014 ES-01 8 0 23 31 23 0 15 63 10 13
2014 ES-03 6 9 35 30 21 0 0 50 15 34
2014 ES-04 8 11 45 24 12 0 0 36 19 80
2014 ES-05 9 19 31 26 13 0 1 40 29 77
2014 ES-06 10 23 39 20 8 0 0 28 33 40
2011 ES 9 17 34 25 11 1 3 37 27 319
2011 ES-02 0 18 14 37 25 0 6 66 19 19
2011 ES-03 4 9 42 30 10 0 7 42 13 47
2011 ES-04 8 17 38 19 14 2 2 34 25 87
2011 ES-05 13 20 33 27 5 0 1 33 34 83
2011 ES-06 17 25 32 20 4 0 2 24 43 51
2011 ES-07 0 0 53 33 14 0 0 47 0 13
2008 ES 10 22 37 23 7 1 1 30 32 5906
2008 ES-01 0 23 23 26 27 0 0 54 23 17
2008 ES-02 3 12 29 35 16 3 2 54 16 427
2008 ES-03 6 16 34 30 11 1 1 42 23 624
2008 ES-04 8 20 37 25 8 1 1 34 28 1336
2008 ES-05 11 23 38 22 5 1 1 27 34 1616
2008 ES-06 14 26 39 17 3 0 0 21 41 1410
2008 ES-07 15 28 36 16 4 0 1 21 43 326

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 12 17 30 21 15 1 4 38 30 347
2017 ES-02 3 14 11 30 32 3 8 69 18 36
2017 ES-03 4 16 23 27 20 2 8 52 22 50
2017 ES-04 6 16 34 20 20 2 1 42 23 98
2017 ES-05 20 18 32 19 6 1 4 26 41 91
2017 ES-06 21 19 35 16 9 0 2 25 40 58
2014 ES 12 22 30 21 10 2 3 33 35 285
2014 ES-01 0 8 8 44 25 0 15 81 10 13
2014 ES-03 6 19 38 24 9 3 0 34 26 34
2014 ES-04 10 21 35 24 9 0 2 33 31 81
2014 ES-05 14 23 37 17 6 1 1 24 38 77
2014 ES-06 30 29 17 8 13 2 0 21 61 40
2011 ES 15 17 32 18 13 2 3 33 33 319
2011 ES-02 5 17 10 11 42 6 11 63 26 19
2011 ES-03 7 16 43 15 11 2 7 29 25 47
2011 ES-04 15 17 31 19 13 2 3 34 34 87
2011 ES-05 16 21 32 20 10 1 0 31 37 83
2011 ES-06 27 14 37 14 6 0 2 21 41 51
2011 ES-07 16 16 46 0 16 0 7 17 34 13
2008 ES 12 22 30 22 9 2 3 32 36 5902
2008 ES-01 12 22 18 11 28 0 10 43 37 17
2008 ES-02 4 9 23 29 22 6 7 59 15 426
2008 ES-03 9 14 27 29 14 3 4 47 25 622
2008 ES-04 11 21 29 23 11 2 3 36 33 1337
2008 ES-05 13 23 30 22 7 2 2 30 38 1615
2008 ES-06 16 28 33 16 5 1 2 22 45 1408
2008 ES-07 16 32 29 15 4 1 3 20 50 327

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 10 16 27 22 15 4 6 41 29 348
2017 ES-02 8 5 13 34 26 8 5 70 15 37
2017 ES-03 8 14 39 8 18 6 8 29 25 50
2017 ES-04 8 14 29 24 16 4 5 44 25 98
2017 ES-05 13 18 29 18 13 3 5 33 35 92
2017 ES-06 12 31 12 30 7 0 7 40 47 57
2014 ES 5 15 31 30 13 2 3 46 21 285
2014 ES-01 15 0 25 21 39 0 0 61 15 13
2014 ES-03 0 12 35 32 15 3 3 50 13 34
2014 ES-04 2 17 30 33 14 3 1 49 20 81
2014 ES-05 7 18 37 29 6 1 3 37 25 77
2014 ES-06 13 18 29 28 10 0 2 39 31 40
2011 ES 13 15 28 23 14 3 4 39 30 320
2011 ES-02 0 10 26 25 21 6 12 57 12 19
2011 ES-03 15 19 24 19 15 0 9 37 37 47
2011 ES-04 16 18 30 17 14 2 2 33 36 88
2011 ES-05 10 17 25 31 12 5 1 45 28 83
2011 ES-06 19 7 36 23 13 0 2 37 27 51
2011 ES-07 0 18 53 9 7 0 14 18 20 13
2008 ES 14 23 31 19 8 2 3 28 39 5904
2008 ES-01 12 20 18 13 34 0 5 48 33 17
2008 ES-02 9 19 26 19 13 7 7 37 32 427
2008 ES-03 13 21 25 21 13 3 4 36 37 624
2008 ES-04 13 23 32 18 8 3 3 28 39 1340
2008 ES-05 14 23 32 20 7 2 2 28 38 1615
2008 ES-06 16 24 33 19 5 1 2 25 42 1407
2008 ES-07 13 27 36 17 4 1 3 21 41 324

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 14 21 34 16 10 2 4 27 37 350
2017 ES-02 5 11 29 29 18 3 5 51 17 37
2017 ES-03 8 27 29 13 8 8 8 25 41 51
2017 ES-04 15 18 41 14 10 0 1 25 34 98
2017 ES-05 20 24 29 11 9 2 4 21 48 92
2017 ES-06 12 26 33 19 8 0 2 28 39 58
2014 ES 12 14 34 23 9 4 3 35 28 285
2014 ES-01 15 6 23 48 8 0 0 56 21 13
2014 ES-03 9 12 44 23 3 3 5 28 23 34
2014 ES-04 10 16 34 21 12 4 3 36 28 81
2014 ES-05 13 15 31 30 8 1 1 39 29 77
2014 ES-06 12 23 34 18 8 2 2 27 37 40
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 70 16 5 5 3 0 1 86 8 350
2017 ES-02 69 23 3 3 3 0 0 92 5 37
2017 ES-03 67 17 10 4 2 0 0 85 6 51
2017 ES-04 73 13 2 6 3 0 3 88 9 98
2017 ES-05 70 13 4 4 8 0 1 84 12 92
2017 ES-06 67 15 9 7 0 0 2 84 7 58
2014 ES 70 15 4 3 4 0 3 88 8 286
2014 ES-01 77 16 0 0 0 0 6 100 0 13
2014 ES-03 74 11 0 0 9 0 6 90 10 34
2014 ES-04 63 25 4 5 1 0 3 90 6 81
2014 ES-05 72 10 7 4 8 0 0 82 11 77
2014 ES-06 73 15 5 5 0 0 2 90 5 40
2011 ES 72 12 3 7 4 0 2 86 11 321
2011 ES-02 67 12 5 11 0 0 6 84 11 19
2011 ES-03 76 12 2 6 4 0 0 88 10 47
2011 ES-04 76 13 2 4 2 0 2 91 6 89
2011 ES-05 65 15 2 10 8 0 0 80 18 83
2011 ES-06 68 13 6 7 6 0 0 81 13 51
2011 ES-07 93 0 0 7 0 0 0 93 7 13
2008 ES 66 17 5 6 4 0 2 85 10 5914
2008 ES-01 58 26 0 6 5 0 5 89 11 17
2008 ES-02 60 19 6 7 6 0 1 80 13 426
2008 ES-03 65 18 4 6 4 0 3 85 10 626
2008 ES-04 66 16 5 5 5 0 3 85 10 1341
2008 ES-05 67 17 4 6 4 0 2 85 11 1618
2008 ES-06 67 18 5 5 4 0 1 86 9 1409
2008 ES-07 67 18 6 6 1 0 1 87 7 326

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 28 27 16 9 9 4 7 62 20 350
2017 ES-02 34 29 5 13 0 3 16 78 16 37
2017 ES-03 25 27 23 4 8 8 6 60 13 51
2017 ES-04 25 32 16 10 6 3 8 63 18 98
2017 ES-05 24 24 19 8 15 5 5 54 25 92
2017 ES-06 33 26 10 12 12 3 3 63 26 58
2014 ES 32 29 14 10 6 6 4 67 18 286
2014 ES-01 16 29 8 15 0 23 8 67 21 13
2014 ES-03 24 27 29 12 3 3 2 54 15 34
2014 ES-04 31 27 13 12 7 6 3 64 21 81
2014 ES-05 30 27 17 10 5 5 5 64 18 77
2014 ES-06 40 38 13 0 7 2 0 79 8 40

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 45 29 7 10 7 1 1 76 18 350
2017 ES-02 56 34 5 3 0 0 3 92 3 37
2017 ES-03 35 35 13 8 6 4 0 72 14 51
2017 ES-04 40 33 8 12 7 0 0 72 19 98
2017 ES-05 42 28 6 12 12 0 0 69 24 92
2017 ES-06 58 21 0 12 7 0 2 81 19 58
2014 ES 48 22 11 14 4 1 0 71 19 286
2014 ES-01 39 15 29 16 0 0 0 54 16 13
2014 ES-03 44 21 15 14 6 0 0 64 21 34
2014 ES-04 38 27 12 17 3 1 0 66 21 81
2014 ES-05 50 22 12 13 4 0 0 71 17 77
2014 ES-06 60 18 5 15 2 0 0 77 18 40

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 37 32 12 12 6 1 0 70 18 350
2017 ES-02 48 34 5 11 3 0 0 82 13 37
2017 ES-03 40 27 13 10 8 2 0 69 18 51
2017 ES-04 34 33 10 15 6 2 0 68 22 98
2017 ES-05 36 33 13 11 8 0 0 69 18 92
2017 ES-06 35 29 19 11 5 0 2 65 16 58
2014 ES 30 38 12 9 6 3 1 71 16 286
2014 ES-01 8 62 0 21 0 8 0 77 23 13
2014 ES-03 20 35 12 15 12 3 2 58 29 34
2014 ES-04 30 40 10 8 6 6 0 74 16 81
2014 ES-05 35 39 13 8 5 0 0 74 13 77
2014 ES-06 40 35 15 7 2 0 0 75 10 40
2011 ES 29 38 11 13 7 2 0 68 21 319
2011 ES-02 24 55 10 11 0 0 0 79 11 18
2011 ES-03 23 44 10 16 7 0 0 67 23 47
2011 ES-04 24 35 11 11 14 5 0 62 26 89
2011 ES-05 31 39 13 13 2 1 1 71 15 82
2011 ES-06 36 37 6 8 9 4 0 76 18 51
2011 ES-07 53 32 9 7 0 0 0 84 7 13
2008 ES 36 38 9 10 4 2 1 77 14 5909
2008 ES-01 27 34 6 22 0 10 0 69 24 17
2008 ES-02 42 34 8 8 2 5 1 80 11 427
2008 ES-03 40 37 8 8 4 3 1 80 12 625
2008 ES-04 33 37 10 11 5 3 1 73 16 1337
2008 ES-05 35 39 8 11 3 3 1 76 15 1617
2008 ES-06 37 40 9 9 4 1 0 78 13 1409
2008 ES-07 44 40 8 6 1 1 1 85 7 326

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 26 27 12 13 7 13 2 62 24 349
2017 ES-02 37 10 13 13 8 11 8 58 26 37
2017 ES-03 19 17 21 12 6 25 0 49 23 51
2017 ES-04 28 25 9 10 9 18 0 65 24 97
2017 ES-05 18 29 14 18 9 8 3 54 31 92
2017 ES-06 31 43 7 10 3 4 2 78 15 58
2014 ES 27 28 15 10 9 10 2 62 21 286
2014 ES-01 31 23 8 21 8 8 0 59 32 13
2014 ES-03 12 26 18 9 24 9 2 43 38 34
2014 ES-04 26 28 12 11 9 14 0 63 23 81
2014 ES-05 30 26 21 9 6 7 1 61 17 77
2014 ES-06 38 30 13 0 7 10 2 77 9 40
2011 ES 30 26 12 14 9 8 1 62 25 318
2011 ES-02 40 39 0 16 0 5 0 83 17 18
2011 ES-03 25 41 9 14 7 4 0 69 21 47
2011 ES-04 26 19 15 15 14 11 0 52 32 89
2011 ES-05 21 29 19 15 6 9 1 55 24 83
2011 ES-06 50 22 4 14 6 2 2 75 21 50
2011 ES-07 54 16 23 0 0 0 7 75 0 13
2008 ES 35 29 12 8 6 10 1 72 15 5907
2008 ES-01 21 13 22 6 5 20 13 50 17 17
2008 ES-02 33 23 9 6 4 22 3 74 14 427
2008 ES-03 32 28 10 8 6 15 1 71 16 624
2008 ES-04 28 28 14 9 7 13 2 65 18 1336
2008 ES-05 35 28 12 9 6 9 1 70 16 1617
2008 ES-06 42 33 10 7 4 4 1 78 12 1409
2008 ES-07 53 26 9 8 2 2 1 81 10 326

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 10 18 16 14 13 24 5 39 38 349
2017 ES-02 11 19 11 8 7 34 11 53 28 37
2017 ES-03 12 12 23 14 6 33 2 36 29 51
2017 ES-04 8 12 19 10 17 30 4 31 41 97
2017 ES-05 8 18 12 18 15 20 9 37 47 92
2017 ES-06 12 31 16 15 16 7 3 48 35 58
2014 ES 11 22 14 17 14 17 4 42 39 286
2014 ES-01 0 8 16 6 36 25 8 12 63 13
2014 ES-03 3 15 24 27 9 14 9 23 46 34
2014 ES-04 11 16 15 23 12 20 3 35 45 81
2014 ES-05 12 25 11 15 17 18 2 46 40 77
2014 ES-06 17 40 10 10 10 10 2 66 23 40

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 47 34 8 7 4 0 0 81 10 349
2017 ES-02 68 24 5 3 0 0 0 92 3 37
2017 ES-03 44 35 15 4 2 0 0 79 6 51
2017 ES-04 44 36 11 5 3 0 0 80 8 97
2017 ES-05 44 33 4 10 8 0 0 78 18 92
2017 ES-06 48 33 7 7 3 0 2 82 11 58
2014 ES 50 34 6 8 2 0 0 84 10 285
2014 ES-01 31 46 15 8 0 0 0 77 8 13
2014 ES-03 43 36 18 0 3 0 0 79 3 34
2014 ES-04 43 40 4 12 1 0 0 83 13 80
2014 ES-05 52 34 1 10 3 0 0 86 13 77
2014 ES-06 67 23 2 5 2 0 0 90 7 40
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 46 30 9 8 6 0 1 77 14 350
2017 ES-02 56 29 5 10 0 0 0 85 10 37
2017 ES-03 48 29 12 6 4 0 2 78 10 51
2017 ES-04 44 34 9 7 5 1 0 78 12 98
2017 ES-05 47 29 9 4 12 0 0 76 16 92
2017 ES-06 36 35 12 10 5 0 2 72 16 58
2014 ES 42 30 10 11 5 1 1 73 16 285
2014 ES-01 38 29 16 8 8 0 0 67 16 13
2014 ES-03 43 29 18 3 6 0 0 73 9 34
2014 ES-04 33 33 9 16 7 1 0 68 23 81
2014 ES-05 45 33 11 8 4 0 0 78 12 77
2014 ES-06 40 30 10 18 2 0 0 70 20 40
2011 ES 36 37 9 10 7 1 1 74 17 321
2011 ES-02 37 38 11 10 5 0 0 75 14 19
2011 ES-03 34 39 9 10 8 0 0 73 18 47
2011 ES-04 28 39 11 12 8 0 1 68 21 89
2011 ES-05 34 41 11 6 7 1 0 76 13 83
2011 ES-06 38 32 4 16 9 0 0 71 26 51
2011 ES-07 53 32 0 0 0 9 7 100 0 13
2008 ES 29 38 11 12 8 1 1 69 20 5914
2008 ES-01 23 52 0 5 20 0 0 75 25 17
2008 ES-02 33 35 12 12 6 1 1 70 18 426
2008 ES-03 29 39 10 13 8 1 1 69 21 626
2008 ES-04 29 39 10 13 7 1 1 69 21 1340
2008 ES-05 29 37 12 12 9 1 1 67 21 1619
2008 ES-06 30 41 10 10 8 0 1 72 18 1409
2008 ES-07 29 40 12 12 5 1 1 70 18 327

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 48 29 9 6 6 1 1 78 12 350
2017 ES-02 61 24 5 7 0 0 3 87 8 37
2017 ES-03 50 31 6 0 6 4 4 87 6 51
2017 ES-04 45 31 10 9 4 1 0 76 13 98
2017 ES-05 46 28 12 4 10 0 0 74 15 92
2017 ES-06 45 31 7 9 5 2 2 79 14 58
2014 ES 49 29 10 5 5 1 1 80 10 286
2014 ES-01 61 25 0 0 8 6 0 91 9 13
2014 ES-03 54 24 15 3 3 0 0 79 6 34
2014 ES-04 35 32 16 10 7 0 0 67 17 81
2014 ES-05 52 33 5 3 4 0 3 88 7 77
2014 ES-06 50 28 10 7 2 2 0 80 10 40
2011 ES 44 31 9 5 6 3 1 78 12 321
2011 ES-02 58 26 11 5 0 0 0 85 5 19
2011 ES-03 36 42 12 2 8 0 0 78 10 47
2011 ES-04 38 29 11 8 6 6 1 73 15 89
2011 ES-05 43 37 9 6 5 1 0 80 11 83
2011 ES-06 48 28 6 4 12 2 0 78 16 51
2011 ES-07 54 23 7 0 0 9 7 92 0 13
2008 ES 41 31 10 8 6 3 1 75 15 5915
2008 ES-01 28 42 0 11 15 5 0 73 27 17
2008 ES-02 42 29 12 8 4 4 2 75 12 427
2008 ES-03 40 33 11 9 5 2 1 75 14 626
2008 ES-04 39 32 10 8 6 4 0 74 15 1339
2008 ES-05 41 32 10 8 6 3 1 75 15 1619
2008 ES-06 43 31 9 8 5 3 0 76 14 1409
2008 ES-07 47 30 11 6 5 1 1 79 10 327

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 48 30 7 9 4 0 1 79 14 347
2017 ES-02 53 35 3 7 0 0 3 90 8 37
2017 ES-03 43 31 14 4 4 0 4 77 8 50
2017 ES-04 49 28 6 10 7 0 0 77 17 98
2017 ES-05 46 30 5 12 5 1 0 77 17 91
2017 ES-06 46 32 9 12 2 0 0 77 14 57
2014 ES 46 29 8 11 5 1 0 75 16 286
2014 ES-01 61 8 15 8 0 8 0 75 9 13
2014 ES-03 47 32 12 5 3 0 0 79 8 34
2014 ES-04 38 32 8 13 9 0 0 70 22 81
2014 ES-05 47 28 9 12 3 1 0 76 15 77
2014 ES-06 48 27 5 15 5 0 0 75 20 40
2011 ES 40 36 8 8 7 0 0 76 15 321
2011 ES-02 44 30 15 6 5 0 0 74 11 19
2011 ES-03 28 47 12 6 6 0 0 76 12 47
2011 ES-04 38 40 6 12 5 0 0 78 16 89
2011 ES-05 39 33 11 8 9 0 0 72 17 83
2011 ES-06 46 27 6 8 14 0 0 73 21 51
2011 ES-07 37 56 7 0 0 0 0 93 0 13
2008 ES 36 34 10 11 7 1 0 71 19 5914
2008 ES-01 33 42 0 15 11 0 0 74 26 17
2008 ES-02 38 35 11 10 5 1 1 74 15 427
2008 ES-03 35 36 10 11 7 1 1 72 18 625
2008 ES-04 34 33 12 13 7 1 0 68 20 1340
2008 ES-05 36 34 9 12 8 1 0 71 20 1619
2008 ES-06 38 34 8 10 8 1 0 73 18 1408
2008 ES-07 44 35 9 8 4 0 0 79 12 327

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 80 11 4 3 1 0 1 92 4 350
2017 ES-02 81 11 3 5 0 0 0 92 5 37
2017 ES-03 71 19 6 2 0 0 2 92 2 51
2017 ES-04 80 12 5 0 2 0 1 93 2 98
2017 ES-05 83 5 2 6 3 0 0 88 10 92
2017 ES-06 79 15 2 2 0 0 2 96 2 58
2014 ES 79 10 4 2 2 0 3 92 4 286
2014 ES-01 85 8 0 0 0 0 6 100 0 13
2014 ES-03 76 14 0 3 0 0 6 97 3 34
2014 ES-04 78 9 6 2 1 0 4 90 4 81
2014 ES-05 78 9 6 1 5 0 0 87 6 77
2014 ES-06 82 18 0 0 0 0 0 100 0 40
2011 ES 78 11 4 3 3 0 1 90 6 320
2011 ES-02 89 0 0 0 5 0 6 95 5 19
2011 ES-03 83 7 4 4 2 0 0 90 6 47
2011 ES-04 77 16 3 1 1 1 1 94 2 88
2011 ES-05 70 15 5 5 4 0 1 86 9 83
2011 ES-06 81 4 6 4 6 0 0 85 9 51
2011 ES-07 84 16 0 0 0 0 0 100 0 13
2008 ES 80 10 3 3 3 0 2 91 6 5903
2008 ES-01 63 27 0 5 0 0 5 95 5 17
2008 ES-02 77 11 3 4 4 0 2 90 8 426
2008 ES-03 79 10 3 3 2 0 2 91 5 623
2008 ES-04 80 9 3 3 3 0 2 91 7 1336
2008 ES-05 80 10 4 2 2 0 2 91 5 1618
2008 ES-06 80 10 3 4 2 0 1 91 6 1407
2008 ES-07 83 8 4 1 2 0 2 92 4 327

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 60 22 6 6 1 3 2 86 8 349
2017 ES-02 71 18 0 3 0 5 3 97 3 37
2017 ES-03 60 25 10 4 0 0 2 86 4 51
2017 ES-04 64 15 6 8 2 4 0 83 11 98
2017 ES-05 53 32 4 4 0 2 3 91 5 91
2017 ES-06 53 19 8 7 2 7 3 81 10 58
2014 ES 56 23 6 6 2 3 2 85 9 286
2014 ES-01 69 25 6 0 0 0 0 94 0 13
2014 ES-03 71 18 3 2 3 3 0 91 6 34
2014 ES-04 44 36 8 10 3 0 0 79 12 81
2014 ES-05 66 15 5 5 1 7 0 87 7 77
2014 ES-06 52 23 7 5 5 2 5 81 11 40
2011 ES 50 24 9 6 6 2 3 78 13 320
2011 ES-02 68 16 5 11 0 0 0 84 11 18
2011 ES-03 54 19 0 11 10 2 4 78 22 47
2011 ES-04 47 25 13 6 6 3 0 74 12 89
2011 ES-05 52 31 8 3 2 2 1 86 6 83
2011 ES-06 36 31 12 10 10 0 2 68 20 51
2011 ES-07 70 0 16 0 0 7 7 82 0 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 58 27 5 6 4 1 1 86 10 350
2017 ES-02 68 29 3 0 0 0 0 97 0 37
2017 ES-03 56 21 8 2 6 4 4 83 8 51
2017 ES-04 55 33 3 5 4 0 0 88 9 98
2017 ES-05 55 26 5 9 4 0 0 81 13 92
2017 ES-06 59 26 5 5 3 0 2 86 9 58

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 62 20 9 4 4 1 0 83 8 350
2017 ES-02 81 19 0 0 0 0 0 100 0 37
2017 ES-03 56 23 12 4 4 0 2 80 8 51
2017 ES-04 57 27 5 5 5 1 0 85 10 98
2017 ES-05 62 16 11 4 7 0 0 78 11 92
2017 ES-06 60 19 12 5 2 2 0 81 7 58

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 52 24 9 8 6 0 0 76 15 349
2017 ES-02 58 21 8 13 0 0 0 79 13 37
2017 ES-03 50 27 11 4 6 0 2 78 10 51
2017 ES-04 54 23 10 5 7 0 0 78 12 98
2017 ES-05 49 24 11 5 10 1 0 73 16 92
2017 ES-06 47 30 3 14 5 0 0 77 19 57
2014 ES 51 27 10 6 6 0 0 78 12 286
2014 ES-01 38 54 0 0 8 0 0 92 8 13
2014 ES-03 62 22 12 0 3 0 0 85 3 34
2014 ES-04 32 38 11 9 9 0 0 71 18 81
2014 ES-05 57 26 11 2 4 0 0 83 6 77
2014 ES-06 58 12 15 10 5 0 0 70 15 40
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 19 25 25 8 8 5 11 52 18 63
2017 ES-05 0 30 8 15 15 8 24 45 44 13
2017 ES-06 20 31 21 8 5 5 10 61 15 39
2014 ES 22 35 14 8 6 2 14 68 16 51
2014 ES-06 25 40 18 7 4 0 7 69 12 28

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 28 32 15 10 8 7 1 65 19 349
2017 ES-02 48 34 8 3 5 3 0 84 8 37
2017 ES-03 25 29 17 11 6 10 2 61 19 51
2017 ES-04 28 33 17 9 3 10 0 68 14 97
2017 ES-05 19 31 18 10 15 5 1 53 27 92
2017 ES-06 28 38 10 14 9 2 0 67 23 58
2014 ES 29 38 9 10 5 7 1 73 17 286
2014 ES-01 61 16 0 15 0 8 0 84 16 13
2014 ES-03 35 30 11 9 6 5 3 71 17 34
2014 ES-04 25 40 9 12 6 9 0 71 20 81
2014 ES-05 32 32 12 12 8 5 0 67 20 77
2014 ES-06 23 59 5 5 2 5 0 87 8 40
2011 ES 23 36 20 9 6 6 0 63 16 317
2011 ES-02 26 38 36 0 0 0 0 64 0 19
2011 ES-03 23 33 20 11 6 7 0 61 18 46
2011 ES-04 20 31 25 8 3 11 0 58 13 87
2011 ES-05 12 45 23 7 8 5 0 60 16 82
2011 ES-06 37 30 6 19 8 0 0 67 27 51
2011 ES-07 37 39 18 0 0 7 0 81 0 13

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 28 32 14 16 9 1 0 61 25 349
2017 ES-02 45 34 16 5 0 0 0 79 5 37
2017 ES-03 25 37 17 11 6 2 2 64 18 51
2017 ES-04 27 39 12 11 8 2 0 67 20 97
2017 ES-05 21 23 13 28 13 2 0 45 42 92
2017 ES-06 29 31 10 19 11 0 0 60 30 58
2014 ES 25 34 17 16 6 2 0 61 22 286
2014 ES-01 46 15 25 15 0 0 0 61 15 13
2014 ES-03 24 27 23 15 9 2 0 51 25 34
2014 ES-04 21 37 16 16 10 0 0 58 26 81
2014 ES-05 27 29 15 19 7 4 0 58 27 77
2014 ES-06 23 55 12 10 0 0 0 77 10 40
2011 ES 23 37 17 13 9 2 0 60 22 317
2011 ES-02 38 21 25 15 0 0 0 60 15 19
2011 ES-03 22 26 17 18 10 7 0 52 30 46
2011 ES-04 16 41 16 16 10 1 0 57 27 87
2011 ES-05 16 42 21 12 8 1 0 58 21 82
2011 ES-06 29 39 11 10 12 0 0 67 21 51
2011 ES-07 35 42 23 0 0 0 0 77 0 13
2008 ES 22 38 17 12 9 2 0 62 21 5913
2008 ES-01 44 22 13 15 0 7 0 71 16 17
2008 ES-02 38 33 15 7 3 3 1 74 10 427
2008 ES-03 26 40 16 10 6 3 0 67 16 625
2008 ES-04 22 38 18 10 8 3 0 62 19 1340
2008 ES-05 18 39 16 14 10 3 0 59 25 1615
2008 ES-06 21 37 16 14 11 1 0 58 26 1410
2008 ES-07 27 37 15 13 7 0 1 65 20 327

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 19 33 17 15 9 6 1 56 25 349
2017 ES-02 32 39 16 11 0 3 0 73 11 37
2017 ES-03 21 31 17 15 4 10 2 59 22 51
2017 ES-04 23 34 19 11 6 7 0 61 19 97
2017 ES-05 11 29 16 19 18 5 1 43 40 92
2017 ES-06 15 39 16 16 11 3 0 57 27 58
2014 ES 15 38 15 20 8 4 0 55 29 286
2014 ES-01 38 39 0 23 0 0 0 77 23 13
2014 ES-03 14 36 18 24 6 2 0 51 30 34
2014 ES-04 14 37 15 18 13 4 0 53 32 81
2014 ES-05 16 36 13 19 10 5 0 55 31 77
2014 ES-06 8 47 22 20 0 3 0 56 21 40
2011 ES 10 34 18 20 10 7 0 48 32 320
2011 ES-02 33 23 24 20 0 0 0 56 20 19
2011 ES-03 11 22 21 21 12 13 0 38 38 47
2011 ES-04 6 40 14 23 10 8 0 49 36 89
2011 ES-05 6 34 20 24 9 7 0 43 35 82
2011 ES-06 4 39 22 15 18 2 0 44 33 51
2011 ES-07 23 53 9 0 7 9 0 83 8 13
2008 ES 10 36 19 20 9 6 0 50 31 5902
2008 ES-01 17 33 21 11 0 13 5 61 14 17
2008 ES-02 17 38 16 12 3 12 1 64 17 426
2008 ES-03 12 37 19 15 6 10 0 55 23 622
2008 ES-04 10 37 19 19 8 8 0 51 29 1340
2008 ES-05 8 35 20 21 11 5 0 46 33 1615
2008 ES-06 10 36 18 22 12 3 0 47 35 1408
2008 ES-07 13 36 18 23 8 2 0 50 32 324

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 23 32 13 16 10 6 0 58 28 348
2017 ES-02 26 50 8 8 7 0 0 77 15 37
2017 ES-03 20 33 19 14 10 4 2 55 24 51
2017 ES-04 27 28 16 16 6 7 0 60 24 96
2017 ES-05 13 27 15 19 17 9 0 44 39 92
2017 ES-06 29 33 5 17 11 5 0 65 29 58
2014 ES 24 29 16 17 9 4 1 56 27 286
2014 ES-01 52 16 15 16 0 0 0 69 16 13
2014 ES-03 9 29 15 22 18 3 3 41 43 34
2014 ES-04 22 35 11 17 10 5 0 60 28 81
2014 ES-05 27 29 13 15 9 6 0 60 26 77
2014 ES-06 22 37 18 18 5 0 0 60 23 40
2011 ES 18 33 17 17 10 6 0 54 28 320
2011 ES-02 27 31 26 15 0 0 0 58 15 19
2011 ES-03 15 28 20 20 10 8 0 46 32 47
2011 ES-04 12 37 15 21 8 7 0 53 31 89
2011 ES-05 16 31 19 13 16 6 0 50 31 83
2011 ES-06 10 43 20 16 8 4 0 55 24 50
2011 ES-07 61 16 16 0 0 7 0 83 0 13
2008 ES 14 33 17 16 12 9 0 51 31 5906
2008 ES-01 21 17 19 14 0 25 5 53 19 17
2008 ES-02 18 35 14 14 6 12 1 60 23 427
2008 ES-03 15 33 16 14 10 11 0 55 27 621
2008 ES-04 13 32 17 15 11 11 0 51 29 1337
2008 ES-05 12 31 18 18 14 8 0 47 34 1618
2008 ES-06 14 35 15 17 13 6 0 52 32 1410
2008 ES-07 20 30 16 19 8 7 0 54 29 324

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 17 34 14 19 13 1 0 52 33 349
2017 ES-02 32 48 11 10 0 0 0 79 10 37
2017 ES-03 18 36 21 9 14 0 2 55 23 51
2017 ES-04 17 31 15 21 14 2 0 48 36 97
2017 ES-05 11 31 12 25 19 3 0 43 45 92
2017 ES-06 15 36 15 23 11 0 0 51 33 58
2014 ES 15 37 17 20 9 3 0 53 29 286
2014 ES-01 44 33 15 8 0 0 0 77 8 13
2014 ES-03 18 27 18 21 12 5 0 47 34 34
2014 ES-04 12 41 15 20 10 3 0 55 30 81
2014 ES-05 11 35 16 22 12 5 0 48 35 77
2014 ES-06 10 47 18 20 5 0 0 57 25 40
2011 ES 10 38 17 18 15 2 0 50 33 321
2011 ES-02 21 27 31 15 5 0 0 49 20 19
2011 ES-03 9 50 14 18 9 0 0 59 27 47
2011 ES-04 9 42 17 18 12 2 0 52 31 89
2011 ES-05 5 36 15 22 16 5 0 44 40 83
2011 ES-06 6 31 19 15 29 0 0 37 44 51
2011 ES-07 23 37 9 16 7 9 0 65 25 13
2008 ES 12 35 15 23 13 2 0 48 36 5911
2008 ES-01 22 34 12 12 15 6 0 59 28 17
2008 ES-02 20 35 14 19 7 4 0 58 27 427
2008 ES-03 15 33 15 22 11 4 0 50 34 624
2008 ES-04 11 37 15 23 11 2 0 50 35 1339
2008 ES-05 10 33 15 26 15 2 0 43 42 1617
2008 ES-06 12 36 14 22 14 1 0 49 37 1409
2008 ES-07 13 43 16 20 7 1 0 57 27 327
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 28 45 17 5 4 0 0 74 10 350
2017 ES-02 32 55 11 0 0 3 0 89 0 37
2017 ES-03 25 42 23 4 4 0 2 69 8 51
2017 ES-04 28 49 14 7 2 0 0 76 9 98
2017 ES-05 28 38 18 6 9 0 0 67 15 92
2017 ES-06 27 43 19 7 3 0 0 70 10 58
2014 ES 30 47 13 6 1 2 0 79 8 286
2014 ES-01 16 61 23 0 0 0 0 77 0 13
2014 ES-03 35 26 32 6 0 0 0 62 6 34
2014 ES-04 31 52 11 5 1 0 0 83 6 81
2014 ES-05 25 49 10 9 3 4 0 77 13 77
2014 ES-06 35 45 7 12 0 0 0 80 12 40
2011 ES 35 39 13 7 6 1 0 74 13 318
2011 ES-02 27 62 0 6 5 0 0 89 11 19
2011 ES-03 37 42 13 2 6 0 0 79 8 46
2011 ES-04 40 29 17 6 7 1 0 70 13 89
2011 ES-05 29 45 14 9 3 0 0 73 12 83
2011 ES-06 32 38 8 14 8 0 0 70 22 49
2011 ES-07 44 33 9 7 7 0 0 77 14 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 44 40 10 3 1 1 1 85 4 348
2017 ES-02 37 55 8 0 0 0 0 92 0 37
2017 ES-03 33 44 13 4 4 0 2 78 8 51
2017 ES-04 45 39 7 5 0 3 1 87 5 96
2017 ES-05 49 36 8 3 2 1 0 86 5 92
2017 ES-06 45 38 14 0 2 2 0 84 2 58
2014 ES 50 34 7 5 0 3 0 87 6 286
2014 ES-01 25 39 13 23 0 0 0 64 23 13
2014 ES-03 40 41 9 0 0 9 0 90 0 34
2014 ES-04 50 38 7 5 0 0 0 88 5 81
2014 ES-05 54 37 2 5 0 1 0 92 5 77
2014 ES-06 60 30 7 2 0 0 0 90 2 40
2011 ES 40 35 14 5 2 3 1 78 7 319
2011 ES-02 33 50 6 6 0 5 0 87 6 19
2011 ES-03 43 31 15 6 0 4 0 77 7 46
2011 ES-04 39 39 13 5 4 0 0 78 9 89
2011 ES-05 35 34 21 4 2 5 0 72 6 83
2011 ES-06 51 32 10 4 0 4 0 86 4 50
2011 ES-07 51 16 18 9 0 0 7 72 9 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 40 31 11 10 5 2 2 73 15 350
2017 ES-02 40 35 11 7 0 3 5 81 8 37
2017 ES-03 31 36 8 11 10 2 2 70 22 51
2017 ES-04 37 31 9 15 4 4 0 70 20 98
2017 ES-05 43 29 14 6 3 2 2 76 10 92
2017 ES-06 44 28 12 9 5 0 2 73 14 58
2014 ES 47 33 6 7 3 3 0 84 10 285
2014 ES-01 31 33 21 0 0 15 0 75 0 13
2014 ES-03 37 29 12 9 6 6 0 71 16 34
2014 ES-04 46 40 1 11 2 0 0 86 13 81
2014 ES-05 49 33 10 4 1 3 0 85 6 76
2014 ES-06 55 30 5 5 2 2 0 87 8 40
2011 ES 36 36 10 10 4 4 2 75 15 319
2011 ES-02 21 42 11 17 0 10 0 70 18 19
2011 ES-03 37 44 8 8 0 2 0 83 8 46
2011 ES-04 36 31 10 10 6 3 2 72 17 89
2011 ES-05 24 46 11 7 7 6 0 74 14 83
2011 ES-06 49 27 8 8 4 2 2 79 12 50
2011 ES-07 53 16 0 9 0 7 16 89 11 13
2008 ES 29 35 12 12 6 5 1 68 20 5910
2008 ES-01 11 31 13 18 14 5 7 49 36 17
2008 ES-02 31 32 13 12 6 6 1 67 19 426
2008 ES-03 28 33 13 13 6 5 2 66 20 625
2008 ES-04 26 35 13 12 7 6 1 66 20 1339
2008 ES-05 28 33 12 14 8 4 1 64 23 1617
2008 ES-06 32 37 10 11 5 3 1 73 17 1409
2008 ES-07 36 38 11 9 3 2 1 76 13 327

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 24 34 19 12 6 3 1 61 19 350
2017 ES-02 24 34 21 13 0 5 3 63 14 37
2017 ES-03 23 36 17 13 4 4 2 63 18 51
2017 ES-04 25 32 19 11 9 4 0 58 21 98
2017 ES-05 23 32 19 14 6 3 2 59 21 92
2017 ES-06 26 39 16 12 6 2 0 66 18 58
2014 ES 33 30 18 10 4 5 1 66 15 286
2014 ES-01 16 16 38 29 0 0 0 33 29 13
2014 ES-03 26 21 30 11 2 9 0 52 15 34
2014 ES-04 33 35 11 14 3 3 1 71 18 81
2014 ES-05 34 26 19 11 4 7 0 64 16 77
2014 ES-06 38 42 15 0 2 2 0 82 3 40
2011 ES 24 39 15 12 6 4 0 66 18 317
2011 ES-02 15 20 21 27 15 0 0 36 43 19
2011 ES-03 20 44 18 8 6 4 0 66 15 46
2011 ES-04 27 43 13 4 7 5 0 74 12 87
2011 ES-05 20 36 19 17 7 1 0 57 24 82
2011 ES-06 29 37 10 18 2 4 0 69 20 51
2011 ES-07 44 33 16 0 0 7 0 83 0 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 14 20 14 16 15 16 4 43 39 349
2017 ES-02 19 29 24 0 13 13 3 56 15 37
2017 ES-03 14 27 12 12 15 17 4 51 34 51
2017 ES-04 17 11 14 24 10 22 2 37 45 97
2017 ES-05 10 21 12 22 17 14 4 37 48 92
2017 ES-06 14 21 16 14 17 12 7 42 38 58
2014 ES 13 20 15 20 14 14 3 40 41 286
2014 ES-01 28 16 15 16 0 25 0 59 22 13
2014 ES-03 6 22 12 21 11 21 6 39 45 34
2014 ES-04 9 20 12 26 15 17 1 35 50 81
2014 ES-05 8 26 23 17 15 8 4 38 36 77
2014 ES-06 18 15 17 20 15 10 5 38 41 40
2011 ES 13 20 16 15 15 17 3 42 38 317
2011 ES-02 21 26 30 0 6 17 0 57 7 19
2011 ES-03 10 36 14 15 15 11 0 51 33 46
2011 ES-04 10 16 14 20 14 22 5 35 46 87
2011 ES-05 10 20 17 13 18 21 1 38 40 82
2011 ES-06 12 14 15 21 20 13 6 31 50 51
2011 ES-07 23 23 16 9 7 7 16 59 20 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 60 22 8 3 3 2 2 85 7 350
2017 ES-02 65 21 5 0 3 3 3 92 3 37
2017 ES-03 58 31 6 2 0 2 2 92 2 51
2017 ES-04 64 19 7 4 2 0 3 86 6 98
2017 ES-05 60 13 7 7 6 2 3 77 15 92
2017 ES-06 48 38 9 0 2 4 0 89 2 58
2014 ES 58 24 6 6 1 2 3 86 8 286
2014 ES-01 69 16 8 0 0 0 6 91 0 13
2014 ES-03 62 21 9 0 3 0 6 88 3 34
2014 ES-04 56 30 4 6 0 2 3 90 6 81
2014 ES-05 59 19 7 10 3 1 1 80 13 77
2014 ES-06 60 28 5 5 0 2 0 90 5 40

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 64 20 6 2 2 4 2 89 4 349
2017 ES-02 79 8 5 5 3 0 0 87 7 37
2017 ES-03 60 29 6 2 0 2 2 92 2 51
2017 ES-04 64 17 7 2 1 7 1 89 3 97
2017 ES-05 62 22 4 2 3 3 3 90 6 92
2017 ES-06 60 26 5 2 2 4 2 91 4 58
2014 ES 63 19 7 3 1 5 2 88 4 285
2014 ES-01 62 16 8 0 0 6 6 91 0 13
2014 ES-03 63 17 6 6 0 2 5 87 7 34
2014 ES-04 63 27 4 1 1 2 1 93 3 80
2014 ES-05 65 14 9 5 1 4 1 84 7 77
2014 ES-06 60 25 7 2 0 5 0 90 3 40
2011 ES 67 18 6 3 1 3 3 90 4 319
2011 ES-02 56 33 0 0 0 5 6 100 0 19
2011 ES-03 72 16 6 4 0 0 2 89 4 47
2011 ES-04 72 17 5 2 1 1 2 92 3 88
2011 ES-05 61 18 11 1 1 5 3 86 3 82
2011 ES-06 63 21 2 4 0 8 2 94 4 51
2011 ES-07 70 16 7 0 0 0 7 92 0 13
2008 ES 66 20 6 3 1 2 3 90 3 5917
2008 ES-01 56 29 0 5 0 5 5 94 6 17
2008 ES-02 66 20 5 3 1 2 4 91 3 428
2008 ES-03 65 21 5 2 1 2 3 91 4 626
2008 ES-04 66 19 7 3 1 2 2 89 4 1340
2008 ES-05 64 21 6 3 1 3 3 89 4 1618
2008 ES-06 69 18 6 2 1 2 2 91 3 1411
2008 ES-07 67 21 3 3 0 3 2 93 4 326

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 22 35 16 18 8 2 1 58 26 350
2017 ES-02 48 29 13 7 3 0 0 77 10 37
2017 ES-03 27 31 15 9 12 4 2 61 22 51
2017 ES-04 21 38 18 14 4 4 0 62 19 98
2017 ES-05 16 26 16 27 14 0 1 43 41 92
2017 ES-06 12 46 14 20 5 2 0 59 26 58
2014 ES 19 32 17 18 11 2 1 52 30 286
2014 ES-01 31 33 28 8 0 0 0 64 8 13
2014 ES-03 15 32 14 18 18 3 0 49 36 34
2014 ES-04 21 26 18 18 17 0 0 47 35 81
2014 ES-05 14 35 20 20 9 1 0 50 30 77
2014 ES-06 15 35 18 20 5 7 0 54 27 40
2011 ES 16 41 15 15 9 3 1 59 25 319
2011 ES-02 21 48 15 11 5 0 0 69 15 19
2011 ES-03 13 64 6 8 8 0 0 78 16 47
2011 ES-04 20 35 14 16 13 2 0 56 29 88
2011 ES-05 10 36 27 13 8 6 0 49 22 82
2011 ES-06 8 36 12 28 14 2 0 45 43 51
2011 ES-07 28 49 16 0 0 0 7 83 0 13
2008 ES 23 38 15 14 8 2 0 62 22 5915
2008 ES-01 18 51 6 11 8 6 0 73 21 17
2008 ES-02 27 37 13 12 7 4 0 67 20 428
2008 ES-03 23 38 15 11 9 2 1 63 21 626
2008 ES-04 22 40 14 14 8 2 0 63 22 1339
2008 ES-05 21 38 16 13 9 2 0 60 23 1618
2008 ES-06 24 37 16 14 7 2 0 62 22 1409
2008 ES-07 24 39 14 15 5 2 1 64 22 327

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 23 31 13 15 15 2 1 56 31 350
2017 ES-02 34 34 13 5 5 8 0 75 11 37
2017 ES-03 29 33 4 15 13 4 2 65 31 51
2017 ES-04 22 29 12 17 17 2 0 52 35 98
2017 ES-05 14 29 17 22 18 0 0 43 40 92
2017 ES-06 24 36 17 11 9 2 2 62 20 58
2014 ES 19 31 11 17 18 3 0 52 37 286
2014 ES-01 23 54 8 0 8 6 0 82 9 13
2014 ES-03 18 17 9 24 29 3 0 36 54 34
2014 ES-04 15 31 14 20 21 0 0 46 40 81
2014 ES-05 22 31 12 19 16 1 0 54 35 77
2014 ES-06 22 27 10 25 10 5 0 52 37 40
2011 ES 19 29 14 19 15 2 2 50 36 319
2011 ES-02 17 42 21 5 10 0 6 62 15 19
2011 ES-03 22 32 15 18 13 0 0 54 31 47
2011 ES-04 16 30 9 28 15 2 0 47 44 88
2011 ES-05 13 28 17 23 15 1 2 43 39 82
2011 ES-06 25 29 16 10 18 2 0 55 29 51
2011 ES-07 21 33 9 7 23 0 7 59 32 13
2008 ES 25 37 11 14 12 2 1 63 26 5907
2008 ES-01 13 37 0 27 8 5 10 59 41 17
2008 ES-02 38 35 8 8 7 3 1 76 16 427
2008 ES-03 31 36 10 13 7 2 0 69 21 624
2008 ES-04 24 40 11 13 11 2 1 65 24 1339
2008 ES-05 22 39 10 14 13 2 1 62 28 1618
2008 ES-06 24 35 12 13 13 2 1 60 27 1405
2008 ES-07 22 30 13 15 13 1 5 56 30 327

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 20 42 19 11 4 4 0 65 16 350
2017 ES-02 29 48 18 3 0 3 0 79 3 37
2017 ES-03 21 29 21 13 6 8 2 55 21 51
2017 ES-04 16 44 21 13 3 2 0 61 17 98
2017 ES-05 15 43 15 14 7 5 0 62 22 92
2017 ES-06 29 43 19 5 0 4 0 74 6 58

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 40 40 10 4 1 6 0 85 5 349
2017 ES-02 58 37 3 0 0 3 0 97 0 37
2017 ES-03 33 38 17 4 0 6 2 77 4 51
2017 ES-04 34 44 10 5 2 5 0 82 7 98
2017 ES-05 31 46 9 4 0 10 0 86 5 92
2017 ES-06 58 26 11 2 0 4 0 87 2 57
2014 ES 50 30 9 4 1 5 0 85 6 286
2014 ES-01 54 23 8 0 0 15 0 90 0 13
2014 ES-03 42 21 15 9 3 11 0 71 13 34
2014 ES-04 41 41 11 6 1 0 0 82 7 81
2014 ES-05 45 32 10 3 1 8 0 84 4 77
2014 ES-06 67 28 2 3 0 0 0 95 3 40

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 37 43 8 8 1 3 0 82 9 350
2017 ES-02 55 42 0 0 0 3 0 100 0 37
2017 ES-03 31 42 12 8 2 4 2 77 10 51
2017 ES-04 36 45 9 7 1 2 0 82 8 98
2017 ES-05 31 49 6 9 3 2 0 81 12 92
2017 ES-06 43 36 7 11 0 4 0 82 11 58
2014 ES 48 32 8 7 2 2 0 82 9 286
2014 ES-01 54 25 13 8 0 0 0 79 8 13
2014 ES-03 33 41 12 6 6 3 0 75 13 34
2014 ES-04 41 37 10 9 3 0 0 78 11 81
2014 ES-05 48 30 5 10 1 5 0 82 12 77
2014 ES-06 57 30 7 3 0 2 0 90 3 40
2011 ES 36 33 12 9 5 5 0 73 15 319
2011 ES-02 48 27 5 10 5 6 0 80 15 19
2011 ES-03 38 27 16 8 4 7 0 70 13 45
2011 ES-04 36 29 14 6 7 8 0 71 14 89
2011 ES-05 32 32 16 12 5 3 0 66 17 83
2011 ES-06 28 53 6 8 2 4 0 84 10 51
2011 ES-07 51 42 0 0 7 0 0 93 7 13

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 45 39 7 6 2 1 0 85 7 350
2017 ES-02 71 27 3 0 0 0 0 97 0 37
2017 ES-03 41 38 10 4 4 2 2 82 8 51
2017 ES-04 44 42 9 5 0 0 0 86 5 98
2017 ES-05 36 46 6 7 4 0 0 82 11 92
2017 ES-06 45 38 5 11 0 2 0 84 11 58
2014 ES 50 34 9 4 2 0 0 85 6 286
2014 ES-01 52 39 0 8 0 0 0 92 8 13
2014 ES-03 45 25 21 0 9 0 0 70 9 34
2014 ES-04 45 42 9 4 1 0 0 87 5 81
2014 ES-05 49 32 14 5 0 0 0 81 5 77
2014 ES-06 57 33 5 3 2 0 0 90 5 40
2011 ES 41 39 8 6 5 1 0 82 10 320
2011 ES-02 46 49 0 0 5 0 0 95 5 19
2011 ES-03 41 39 6 8 2 4 0 84 10 46
2011 ES-04 45 37 10 4 4 1 0 82 8 89
2011 ES-05 30 44 9 6 10 1 0 75 15 83
2011 ES-06 42 35 7 10 4 0 2 79 14 51
2011 ES-07 51 42 7 0 0 0 0 93 0 13
2008 ES 35 43 11 7 4 1 0 78 11 5912
2008 ES-01 44 36 5 15 0 0 0 80 15 17
2008 ES-02 45 37 11 4 3 0 0 82 8 428
2008 ES-03 39 39 10 7 3 1 0 80 10 626
2008 ES-04 36 43 12 6 3 0 0 79 9 1339
2008 ES-05 32 45 11 8 4 1 0 77 11 1617
2008 ES-06 33 43 10 7 5 1 0 77 12 1408
2008 ES-07 40 39 12 7 2 0 0 80 9 326

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 32 37 17 8 6 0 0 69 14 349
2017 ES-02 50 37 7 5 0 0 0 87 5 37
2017 ES-03 32 41 14 8 4 0 2 74 12 50
2017 ES-04 31 36 21 7 5 0 0 66 12 98
2017 ES-05 25 38 16 12 9 0 0 63 21 92
2017 ES-06 33 34 16 10 5 2 0 68 16 58
2014 ES 36 35 13 12 3 1 0 72 15 286
2014 ES-01 61 23 0 16 0 0 0 84 16 13
2014 ES-03 33 36 9 14 6 3 0 71 21 34
2014 ES-04 36 33 16 12 3 0 0 69 15 81
2014 ES-05 33 31 19 13 4 0 0 64 17 77
2014 ES-06 35 40 13 12 0 0 0 75 12 40
2011 ES 30 38 19 9 4 0 0 68 13 321
2011 ES-02 31 44 14 11 0 0 0 75 11 19
2011 ES-03 29 39 19 12 0 0 0 68 12 47
2011 ES-04 27 39 21 5 7 1 0 67 12 89
2011 ES-05 28 36 22 9 5 0 0 64 14 83
2011 ES-06 26 37 18 12 7 0 0 63 19 51
2011 ES-07 53 33 14 0 0 0 0 86 0 13

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 33 39 13 8 6 1 0 72 14 349
2017 ES-02 50 29 18 3 0 0 0 79 3 37
2017 ES-03 32 41 8 12 4 2 2 75 16 50
2017 ES-04 33 42 11 10 4 0 0 75 14 98
2017 ES-05 27 39 16 6 11 0 0 66 18 92
2017 ES-06 33 34 14 10 7 2 0 68 18 58
2014 ES 34 39 12 12 2 1 0 73 14 286
2014 ES-01 52 31 8 8 0 0 0 84 8 13
2014 ES-03 33 36 12 11 5 3 0 71 17 34
2014 ES-04 30 42 11 14 3 0 0 72 17 81
2014 ES-05 29 40 18 13 0 0 0 69 13 77
2014 ES-06 37 40 13 10 0 0 0 77 10 40
2011 ES 30 40 17 9 4 0 0 70 13 321
2011 ES-02 32 48 5 11 5 0 0 80 15 19
2011 ES-03 26 41 19 10 4 0 0 67 14 47
2011 ES-04 28 40 21 6 4 1 0 69 10 89
2011 ES-05 29 39 20 9 2 0 0 68 12 83
2011 ES-06 24 43 9 14 9 0 0 68 23 51
2011 ES-07 44 33 14 0 9 0 0 77 9 13
2008 ES 28 42 13 12 5 0 0 70 17 5906
2008 ES-01 40 25 13 15 5 0 0 66 21 16
2008 ES-02 36 39 13 8 3 0 0 75 12 427
2008 ES-03 31 39 13 10 7 0 0 70 17 624
2008 ES-04 28 43 12 11 4 0 0 72 16 1338
2008 ES-05 26 43 13 11 6 0 0 70 17 1613
2008 ES-06 28 40 13 13 6 0 0 68 19 1409
2008 ES-07 28 42 13 13 4 1 0 70 17 327

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 25 21 21 16 12 4 1 48 29 350
2017 ES-02 29 24 29 8 5 5 0 56 14 37
2017 ES-03 18 27 17 13 15 8 2 49 32 51
2017 ES-04 21 20 19 23 12 3 0 43 37 98
2017 ES-05 28 23 21 11 14 3 0 52 26 92
2017 ES-06 29 16 26 17 9 2 2 46 27 58
2014 ES 26 28 17 14 10 5 0 57 25 286
2014 ES-01 44 15 16 8 8 8 0 64 18 13
2014 ES-03 32 30 12 9 15 2 0 64 24 34
2014 ES-04 20 30 18 16 11 5 0 52 29 81
2014 ES-05 21 27 20 15 9 9 0 52 26 77
2014 ES-06 27 38 12 15 7 0 0 65 23 40
2011 ES 27 26 18 15 11 3 1 55 27 321
2011 ES-02 21 32 25 5 17 0 0 54 21 19
2011 ES-03 27 26 15 19 12 0 0 53 32 47
2011 ES-04 21 31 15 17 12 4 0 54 30 89
2011 ES-05 28 29 24 8 8 2 0 59 16 83
2011 ES-06 31 16 13 20 17 2 0 49 38 51
2011 ES-07 30 9 23 23 0 9 7 46 27 13
2008 ES 24 29 18 14 9 4 1 56 24 5909
2008 ES-01 19 28 26 12 11 5 0 49 24 16
2008 ES-02 26 23 18 16 10 5 1 53 28 428
2008 ES-03 26 26 17 14 12 4 1 55 27 624
2008 ES-04 24 29 19 14 8 6 0 57 23 1339
2008 ES-05 25 31 17 14 8 4 0 59 24 1614
2008 ES-06 25 30 19 15 8 3 1 57 24 1410
2008 ES-07 21 32 22 11 8 4 3 57 20 327
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 ES 43 22 34 350
2017 ES-02 39 19 42 37
2017 ES-03 46 18 36 51
2017 ES-04 43 28 30 98
2017 ES-05 39 22 39 92
2017 ES-06 55 21 24 58
2014 ES 34 27 40 286
2014 ES-01 25 29 46 13
2014 ES-03 24 30 47 34
2014 ES-04 37 26 37 81
2014 ES-05 32 26 42 77
2014 ES-06 43 28 29 40
2011 ES 36 25 39 321
2011 ES-02 31 39 30 19
2011 ES-03 32 40 29 47
2011 ES-04 37 12 51 89
2011 ES-05 25 29 46 83
2011 ES-06 50 24 26 51
2011 ES-07 37 32 32 13

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 ES 5 36 44 5 3 8 151
2017 ES-02 0 41 32 14 7 7 14
2017 ES-03 0 37 50 4 8 0 23
2017 ES-04 2 38 45 7 0 7 42
2017 ES-05 8 30 42 3 3 14 36
2017 ES-06 9 34 47 0 3 7 32
2014 ES 5 47 38 4 9999 6 96
2014 ES-04 0 57 37 0 9999 6 30
2014 ES-05 0 48 44 8 9999 0 25
2014 ES-06 18 41 35 6 9999 0 17
2011 ES 8 41 42 5 9999 4 117
2011 ES-03 12 29 47 12 9999 0 15
2011 ES-04 3 47 45 5 9999 0 34
2011 ES-05 20 48 27 0 9999 5 21
2011 ES-06 0 39 54 4 9999 4 26
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 ES 16 84 350
2017 ES-03 15 85 51
2017 ES-04 15 85 98
2017 ES-05 19 81 92
2017 ES-06 19 81 58
2014 ES 17 83 286
2014 ES-03 21 79 34
2014 ES-04 14 86 81
2014 ES-05 20 80 77

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 ES 30 56
2017 ES-04 40 15
2014 ES 55 50
2014 ES-04 39 12
2014 ES-05 34 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 ES 72 56
2017 ES-04 60 15
2017 ES-05 81 16
2017 ES-06 64 11
2014 ES 57 50
2014 ES-04 68 12
2014 ES-05 73 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 ES-04 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 ES 0 56
2017 ES-04 0 15
2017 ES-05 0 16
2017 ES-06 0 11
2014 ES 0 50
2014 ES-04 0 12
2014 ES-05 0 15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 ES-04 0 15
2017 ES-06 0 11
2014 ES 0 50
2014 ES-04 0 12
2014 ES-05 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 ES-05 0 16
2017 ES-06 0 11
2014 ES-04 0 12
2014 ES-05 0 15

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 ES-04 0 15
2017 ES-06 0 11
2014 ES-04 0 12
2014 ES-05 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 ES 29 56
2017 ES-05 51 16
2014 ES 51 50
2014 ES-04 50 12
2014 ES-05 73 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 ES 38 56
2017 ES-04 40 15
2017 ES-05 52 16
2014 ES 35 50
2014 ES-05 39 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 ES 36 56
2017 ES-05 45 16
2014 ES 42 50
2014 ES-05 40 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 ES 44 56
2017 ES-05 58 16
2017 ES-06 46 11
2014 ES 36 50
2014 ES-04 42 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 ES 18 56
2017 ES-05 45 16
2014 ES 30 50
2014 ES-05 39 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 ES 37 56
2017 ES-04 47 15
2017 ES-05 45 16
2014 ES 59 50
2014 ES-04 57 12
2014 ES-05 53 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 ES 23 56
2014 ES 22 50

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 ES 0 56
2017 ES-04 0 15
2017 ES-05 0 16
2017 ES-06 0 11
2014 ES-04 0 12
2014 ES-05 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 ES-04 0 15
2014 ES 13 50
2014 ES-04 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 ES 9 56
2014 ES 19 50

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 ES 46 56
2017 ES-04 60 15
2017 ES-05 57 16
2014 ES 42 50
2014 ES-05 33 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 ES 21 56
2014 ES 21 50

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 ES 17 56
2017 ES-05 33 16
2014 ES 21 50

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 ES 58 56
2017 ES-04 40 15
2017 ES-05 82 16
2017 ES-06 54 11
2014 ES 57 49
2014 ES-04 49 12
2014 ES-05 61 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 ES 24 56
2014 ES 16 49

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 ES 10 56
2014 ES 14 49

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 ES 10 56
2017 ES-06 0 11
2014 ES 12 49

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 ES 16 56
2014 ES 9 49

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 ES-06 0 11
2014 ES-04 0 12
2014 ES-05 0 15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 ES 9 56
2017 ES-04 0 15
2014 ES 10 49

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 ES-04 0 15
2017 ES-05 0 16
2014 ES 14 49
2014 ES-04 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 ES 26 56
2017 ES-04 46 15
2014 ES 32 49

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 ES-04 0 14
2017 ES-06 0 11
2014 ES 12 47
2014 ES-04 0 12
2014 ES-05 0 15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 ES 20 54
2014 ES 17 47

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 ES-05 0 15
2017 ES-06 0 11
2014 ES-04 0 12
2014 ES-05 0 15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 ES 14 54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 ES 16 54

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 ES 16 54
2017 ES-06 0 11
2014 ES 13 47

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 ES 15 54
2014 ES-05 0 15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 ES 11 54
2014 ES-04 0 12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 ES 32 54
2017 ES-04 36 14
2017 ES-05 32 15
2014 ES 17 47
2014 ES-04 40 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 ES 14 54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 ES 54 54
2017 ES-04 50 14
2017 ES-05 45 15
2017 ES-06 55 11
2014 ES 42 47
2014 ES-04 57 12
2014 ES-05 39 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 ES-05 0 15
2017 ES-06 0 11
2014 ES 0 47
2014 ES-04 0 12
2014 ES-05 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 ES 60 54
2017 ES-04 72 14
2017 ES-05 61 15
2014 ES 54 47
2014 ES-04 84 12
2014 ES-05 80 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 ES-05 0 15
2017 ES-06 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 ES-06 0 11
2014 ES 12 47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 ES 98 2 56
2017 ES-04 100 0 15
2017 ES-05 94 6 16
2017 ES-06 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 11 12 17 10 8 34 9 41 30 350
2017 ES-02 16 16 11 5 5 43 5 61 19 37
2017 ES-03 12 13 17 13 4 37 4 42 29 51
2017 ES-04 14 13 15 7 3 38 9 52 19 98
2017 ES-05 4 10 14 9 18 31 15 26 49 92
2017 ES-06 10 15 24 12 7 24 7 37 28 58
2014 ES 13 14 20 5 8 31 9 45 22 286
2014 ES-01 21 16 15 0 0 48 0 72 0 13
2014 ES-03 12 5 24 3 6 35 15 35 18 34
2014 ES-04 14 19 16 6 6 30 10 54 20 81
2014 ES-05 8 13 23 5 13 29 8 33 29 77
2014 ES-06 10 17 13 7 7 35 10 50 27 40

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 23 30 17 10 4 15 2 64 16 350
2017 ES-02 32 32 8 3 0 23 3 86 4 37
2017 ES-03 23 25 19 15 0 14 4 58 19 51
2017 ES-04 26 33 17 6 1 15 2 70 9 98
2017 ES-05 15 29 15 12 10 17 1 55 27 92
2017 ES-06 24 31 21 12 3 7 2 60 17 58
2014 ES 31 31 18 5 4 9 1 69 11 286
2014 ES-01 54 16 15 0 0 15 0 83 0 13
2014 ES-03 24 33 21 6 0 14 3 68 7 34
2014 ES-04 32 32 15 7 2 10 1 73 11 81
2014 ES-05 21 38 24 1 9 7 0 63 11 77
2014 ES-06 33 35 10 10 2 10 0 75 14 40
2011 ES 38 30 14 7 2 8 0 74 10 319
2011 ES-02 44 30 15 0 0 11 0 83 0 19
2011 ES-03 45 38 9 2 2 4 0 87 4 46
2011 ES-04 33 31 20 8 2 7 0 68 11 88
2011 ES-05 36 28 16 9 2 9 0 70 12 83
2011 ES-06 30 34 11 12 4 9 0 71 17 51
2011 ES-07 63 30 0 0 0 7 0 100 0 13
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 23 50 13 8 4 1 0 74 12 350
2017 ES-02 21 50 11 11 0 8 0 77 12 37
2017 ES-03 13 46 23 6 10 0 2 61 16 51
2017 ES-04 16 56 13 11 2 1 0 73 13 98
2017 ES-05 24 55 11 7 2 0 0 79 10 92
2017 ES-06 43 42 9 5 2 0 0 85 7 58
2014 ES 28 54 7 6 3 2 1 85 9 286
2014 ES-01 13 49 16 8 6 6 0 67 16 13
2014 ES-03 26 44 18 6 3 3 0 73 9 34
2014 ES-04 24 65 5 5 1 0 0 89 6 81
2014 ES-05 31 60 4 1 3 1 0 92 4 77
2014 ES-06 40 50 2 5 2 0 0 90 7 40
2011 ES 23 58 7 8 3 1 1 82 11 320
2011 ES-02 13 50 11 16 10 0 0 63 26 18
2011 ES-03 24 62 2 9 0 2 0 88 9 47
2011 ES-04 24 52 10 7 6 0 0 76 13 89
2011 ES-05 23 64 5 7 1 0 0 87 8 83
2011 ES-06 27 59 5 6 0 0 4 89 6 51
2011 ES-07 21 65 0 7 0 0 7 92 8 13
2008 ES 21 49 10 11 5 1 1 72 17 5917
2008 ES-01 5 35 18 26 0 0 16 48 31 17
2008 ES-02 11 35 16 19 13 4 2 49 34 426
2008 ES-03 15 41 12 16 11 3 1 60 28 626
2008 ES-04 18 50 11 14 6 1 1 69 19 1340
2008 ES-05 21 53 10 11 4 1 1 75 15 1619
2008 ES-06 28 52 8 8 3 0 1 81 10 1410
2008 ES-07 33 48 10 5 2 0 2 83 6 327

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 6 16 22 9 8 34 5 36 28 350
2017 ES-02 16 26 8 8 3 34 5 70 17 37
2017 ES-03 10 2 27 13 4 35 10 21 31 51
2017 ES-04 4 18 18 5 7 43 4 42 23 98
2017 ES-05 2 16 24 13 11 32 2 28 36 92
2017 ES-06 5 17 31 7 10 24 5 32 24 58
2014 ES 4 21 21 9 6 32 7 41 25 286
2014 ES-01 0 31 15 8 6 31 8 51 24 13
2014 ES-03 3 15 20 12 6 32 12 33 31 34
2014 ES-04 4 28 22 9 5 26 5 47 21 81
2014 ES-05 1 14 24 13 5 38 5 27 32 77
2014 ES-06 5 25 15 5 7 40 2 53 22 40
2011 ES 7 20 24 8 4 33 5 43 19 320
2011 ES-02 18 27 11 0 0 44 0 80 0 18
2011 ES-03 13 21 26 10 6 20 5 45 21 47
2011 ES-04 5 21 21 9 4 36 4 43 22 89
2011 ES-05 6 21 22 9 3 35 2 44 20 83
2011 ES-06 2 14 38 6 2 31 7 26 12 51
2011 ES-07 0 23 16 0 0 47 14 59 0 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 42 29 12 3 2 12 1 81 6 350
2017 ES-02 48 21 11 0 0 21 0 87 0 37
2017 ES-03 40 31 10 0 0 17 2 88 0 51
2017 ES-04 36 29 8 2 3 20 1 83 6 98
2017 ES-05 42 33 14 3 4 2 1 78 7 92
2017 ES-06 48 29 10 9 0 3 0 80 9 58
2014 ES 38 31 11 4 2 13 1 81 7 286
2014 ES-01 13 56 6 0 0 25 0 91 0 13
2014 ES-03 43 30 5 0 3 18 0 90 4 34
2014 ES-04 32 34 13 6 1 14 0 76 8 81
2014 ES-05 49 25 13 1 1 9 1 83 3 77
2014 ES-06 48 32 5 7 2 5 0 84 10 40
2011 ES 40 27 9 5 2 15 1 80 9 320
2011 ES-02 35 37 5 0 0 23 0 94 0 18
2011 ES-03 33 35 11 8 2 11 0 77 11 47
2011 ES-04 42 22 10 6 2 17 0 78 10 89
2011 ES-05 43 27 9 4 2 14 0 82 8 83
2011 ES-06 38 25 14 7 6 8 2 69 15 51
2011 ES-07 39 30 0 0 0 25 7 100 0 13
2008 ES 29 33 13 4 2 17 1 76 7 5914
2008 ES-01 25 11 24 6 0 18 16 55 9 17
2008 ES-02 22 28 11 3 1 32 2 77 7 427
2008 ES-03 28 29 14 3 1 23 2 76 6 625
2008 ES-04 29 34 13 4 2 18 1 77 6 1340
2008 ES-05 30 36 13 4 2 15 1 78 7 1619
2008 ES-06 31 35 13 6 2 12 1 75 9 1409
2008 ES-07 35 31 16 4 1 11 2 76 6 327

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 31 31 13 4 3 17 1 75 9 349
2017 ES-02 42 24 11 0 0 23 0 86 0 37
2017 ES-03 28 31 14 4 0 22 2 77 5 50
2017 ES-04 31 33 8 4 3 20 1 80 9 98
2017 ES-05 24 32 16 7 7 12 1 65 17 92
2017 ES-06 38 31 14 4 4 10 0 77 8 58
2014 ES 32 30 14 5 2 16 1 75 8 286
2014 ES-01 21 39 15 0 0 25 0 80 0 13
2014 ES-03 28 30 12 3 3 24 0 77 8 34
2014 ES-04 35 32 14 5 0 15 0 79 6 81
2014 ES-05 36 28 18 6 1 10 0 71 8 77
2014 ES-06 40 25 5 8 2 19 0 81 13 40
2011 ES 30 32 13 4 3 18 1 76 8 318
2011 ES-02 23 32 11 5 0 29 0 77 7 18
2011 ES-03 26 42 14 2 2 11 2 79 4 47
2011 ES-04 32 27 12 7 3 19 0 73 12 88
2011 ES-05 27 33 15 4 2 18 0 74 7 82
2011 ES-06 32 28 14 2 10 12 2 70 14 51
2011 ES-07 32 46 0 0 0 16 7 100 0 13
2008 ES 28 32 15 7 3 13 1 71 13 5911
2008 ES-01 30 16 17 15 0 7 16 59 19 17
2008 ES-02 33 26 10 5 1 21 4 78 9 427
2008 ES-03 30 32 11 3 2 20 2 78 7 625
2008 ES-04 30 32 14 7 3 14 1 72 11 1340
2008 ES-05 27 33 16 7 4 12 1 69 13 1617
2008 ES-06 26 33 16 9 5 9 1 67 16 1408
2008 ES-07 34 34 13 9 2 4 4 75 11 326
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 ES 9 91 349
2017 ES-03 10 90 51
2017 ES-04 9 91 97
2017 ES-05 12 88 92
2014 ES 7 93 286
2014 ES-01 0 100 13
2014 ES-04 9 91 81

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 ES 48 32
2017 ES-05 74 11
2014 ES 39 20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 ES 81 32
2017 ES-05 74 11
2014 ES 76 20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 ES 0 32
2017 ES-05 0 11
2014 ES 0 20

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 ES 0 32
2017 ES-05 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 ES 31 32
2014 ES 41 20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 ES 19 32

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 ES-05 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 ES 37 32
2017 ES-05 51 11
2014 ES 26 20

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 ES 23 32
2017 ES-05 48 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 ES 0 32
2017 ES-05 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 ES-05 0 11
2014 ES 0 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 ES 0 32
2017 ES-05 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 ES 15 32

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 ES 0 32
2017 ES-05 0 11
2014 ES 0 20

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 ES 22 32
2014 ES 24 20

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 ES 28 32
2014 ES 36 20

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 ES-05 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 ES 0 32
2017 ES-05 0 11
2014 ES 0 20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 ES 66 32
2017 ES-05 65 11
2014 ES 55 20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 ES 0 29
2017 ES-05 0 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 ES 23 29

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 ES-05 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 ES 0 29
2017 ES-05 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 ES 0 29
2017 ES-05 0 10
2014 ES 0 20

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 ES 17 29

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 ES 27 29

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 ES 40 29
2017 ES-05 47 10
2014 ES 53 20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 ES 70 29
2017 ES-05 91 10
2014 ES 61 20

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 ES 0 29
2017 ES-05 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 ES 91 9 32
2017 ES-05 91 9 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 12 11 17 4 4 44 7 49 17 350
2017 ES-02 24 11 5 0 3 47 11 81 6 37
2017 ES-03 14 11 17 6 2 44 6 50 16 51
2017 ES-04 15 12 16 3 1 44 8 58 8 98
2017 ES-05 3 13 14 3 10 49 8 37 31 92
2017 ES-06 12 9 28 3 4 40 5 37 13 58
2014 ES 14 13 19 4 3 38 10 51 13 284
2014 ES-01 31 15 15 0 0 39 0 76 0 13
2014 ES-03 9 6 20 6 6 35 18 32 26 34
2014 ES-04 17 15 16 3 5 35 10 58 14 81
2014 ES-05 8 12 23 3 0 42 12 43 6 77
2014 ES-06 8 18 15 5 0 49 5 56 11 39

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 25 31 16 3 4 18 3 71 9 350
2017 ES-02 45 23 5 0 3 16 8 90 3 37
2017 ES-03 27 29 19 6 0 15 4 69 7 51
2017 ES-04 26 26 18 3 1 23 2 70 6 98
2017 ES-05 13 36 17 3 9 21 1 62 16 92
2017 ES-06 24 40 17 4 2 12 2 74 6 58
2014 ES 32 31 17 4 2 14 1 74 7 285
2014 ES-01 62 8 23 0 0 6 0 75 0 13
2014 ES-03 24 21 23 9 3 20 0 56 15 34
2014 ES-04 35 28 15 3 5 14 1 74 9 81
2014 ES-05 26 38 17 1 0 18 0 78 2 77
2014 ES-06 27 40 15 5 0 12 0 77 6 40
2011 ES 36 32 13 5 2 12 0 78 7 320
2011 ES-02 43 37 0 5 0 15 0 94 6 19
2011 ES-03 44 28 18 2 2 7 0 77 4 47
2011 ES-04 36 33 10 5 2 14 1 80 8 89
2011 ES-05 26 37 18 6 1 12 0 72 8 82
2011 ES-06 32 35 15 4 2 12 0 76 6 51
2011 ES-07 61 25 7 0 0 7 0 92 0 13
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 25 29 21 11 13 0 2 55 24 350
2017 ES-02 27 37 8 13 13 0 3 65 27 37
2017 ES-03 25 30 21 8 10 0 6 59 18 51
2017 ES-04 30 26 19 10 12 0 2 57 23 98
2017 ES-05 20 30 20 16 13 0 1 50 29 92
2017 ES-06 25 29 29 3 14 0 0 54 17 58

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 18 33 27 17 4 1 1 51 21 350
2017 ES-02 32 34 26 8 0 0 0 66 8 37
2017 ES-03 29 35 17 12 0 4 4 69 13 51
2017 ES-04 16 42 29 10 3 0 0 58 13 98
2017 ES-05 15 28 28 24 5 0 0 43 29 92
2017 ES-06 7 28 26 28 12 0 0 34 40 58

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 28 28 21 14 7 0 1 57 21 350
2017 ES-02 44 32 13 3 0 0 8 83 3 37
2017 ES-03 37 31 21 6 2 0 4 70 8 51
2017 ES-04 31 27 26 11 6 0 0 57 17 98
2017 ES-05 23 26 24 16 11 1 0 49 27 92
2017 ES-06 12 31 17 28 12 0 0 43 40 58

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 24 26 24 14 8 1 2 52 23 349
2017 ES-02 37 29 15 11 0 0 8 72 11 37
2017 ES-03 33 23 17 14 4 6 4 62 19 51
2017 ES-04 31 25 28 8 6 1 1 57 15 97
2017 ES-05 12 29 29 18 12 0 0 41 30 92
2017 ES-06 15 27 19 19 17 0 2 44 37 58

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 50 24 13 4 2 1 7 79 7 350
2017 ES-02 50 29 5 0 0 0 16 94 0 37
2017 ES-03 65 17 2 4 0 0 11 93 4 51
2017 ES-04 60 20 5 4 2 1 7 88 7 98
2017 ES-05 40 31 17 5 1 1 4 75 7 92
2017 ES-06 27 24 34 4 5 0 5 54 9 58

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 30 34 19 13 3 0 1 65 16 346
2017 ES-02 50 23 16 8 3 0 0 73 11 37
2017 ES-03 41 34 10 10 2 0 4 77 12 50
2017 ES-04 36 36 17 10 2 0 0 71 12 95
2017 ES-05 22 36 21 17 4 0 0 58 21 92
2017 ES-06 16 31 29 19 5 0 0 46 24 58

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 25 31 24 11 7 1 1 58 18 345
2017 ES-02 37 24 29 5 0 3 3 64 6 37
2017 ES-03 28 29 22 14 2 0 6 61 17 50
2017 ES-04 22 34 27 10 6 0 0 56 17 95
2017 ES-05 23 30 20 13 12 1 1 55 25 91
2017 ES-06 22 36 22 12 7 0 0 58 19 58

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 18 35 21 15 9 0 1 54 25 346
2017 ES-02 26 45 13 10 3 0 3 73 13 37
2017 ES-03 24 27 27 16 2 0 4 53 18 50
2017 ES-04 17 41 23 13 6 0 0 58 19 95
2017 ES-05 13 34 18 19 15 0 0 47 35 92
2017 ES-06 15 29 21 20 14 0 0 45 35 58

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 21 32 19 17 9 1 1 54 27 345
2017 ES-02 32 29 19 15 3 0 3 62 19 37
2017 ES-03 30 25 18 18 4 2 4 58 23 50
2017 ES-04 22 37 17 20 4 0 0 59 24 95
2017 ES-05 10 33 21 18 15 1 1 44 35 92
2017 ES-06 23 26 23 14 14 0 0 49 28 57

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 32 36 17 10 3 1 2 70 13 343
2017 ES-02 43 43 11 3 0 0 0 86 3 36
2017 ES-03 39 31 16 6 2 0 6 75 8 50
2017 ES-04 34 34 13 17 2 1 0 68 19 95
2017 ES-05 26 37 19 9 5 1 2 66 15 91
2017 ES-06 26 37 25 9 2 0 2 64 11 57

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 52 24 13 5 3 0 2 78 8 349
2017 ES-02 60 24 8 0 3 0 5 89 3 37
2017 ES-03 54 19 16 6 2 0 4 76 8 51
2017 ES-04 45 31 13 6 3 0 2 77 9 98
2017 ES-05 56 26 8 5 3 0 2 83 9 91
2017 ES-06 48 21 19 9 3 0 0 69 12 58

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 69 14 3 4 5 1 4 88 9 349
2017 ES-02 82 3 3 3 3 0 8 91 6 37
2017 ES-03 67 14 2 4 6 2 6 87 10 51
2017 ES-04 64 22 2 3 4 1 3 90 8 98
2017 ES-05 71 9 4 7 5 1 3 83 12 91
2017 ES-06 67 17 7 2 3 2 2 88 5 58

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 54 30 7 4 3 0 3 86 7 349
2017 ES-02 61 29 3 3 0 0 5 94 3 37
2017 ES-03 54 25 4 10 2 0 6 84 12 51
2017 ES-04 52 32 9 1 2 0 4 87 3 98
2017 ES-05 52 28 10 5 5 0 0 80 11 92
2017 ES-06 60 30 5 4 0 0 2 91 4 57

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 53 22 11 7 6 0 2 76 12 349
2017 ES-02 58 16 15 5 0 0 5 78 6 37
2017 ES-03 58 16 11 2 10 0 4 76 12 51
2017 ES-04 49 27 11 6 4 1 1 78 10 98
2017 ES-05 47 28 5 10 8 0 1 76 18 91
2017 ES-06 57 16 16 9 2 0 2 74 11 58

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 51 12 3 2 1 0 30 91 4 350
2017 ES-02 71 0 0 0 0 0 29 100 0 37
2017 ES-03 44 14 2 0 0 0 40 97 0 51
2017 ES-04 45 11 4 0 1 0 39 92 2 98
2017 ES-05 55 10 3 2 2 0 28 90 6 92
2017 ES-06 50 22 5 7 0 0 16 86 8 58

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 73 12 5 1 0 1 8 94 1 348
2017 ES-02 81 5 0 0 0 0 13 100 0 37
2017 ES-03 73 12 2 0 0 2 11 98 0 51
2017 ES-04 70 10 8 1 0 0 10 90 1 98
2017 ES-05 66 20 6 0 0 1 7 93 0 90
2017 ES-06 83 11 5 0 0 0 2 95 0 58

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 71 13 5 2 2 1 6 90 5 350
2017 ES-02 50 16 10 5 10 0 8 72 17 37
2017 ES-03 73 6 6 6 2 2 6 85 8 51
2017 ES-04 76 12 3 2 0 1 6 95 2 98
2017 ES-05 68 17 6 1 1 1 6 92 2 92
2017 ES-06 81 12 3 0 0 0 3 97 0 58

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 49 29 14 3 1 0 4 81 4 350
2017 ES-02 50 32 13 3 0 0 3 84 3 37
2017 ES-03 42 29 12 8 0 2 8 79 9 51
2017 ES-04 52 26 12 4 1 0 5 82 5 98
2017 ES-05 42 34 19 1 1 0 3 78 2 92
2017 ES-06 62 24 14 0 0 0 0 86 0 58

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 12 37 36 11 2 0 1 50 14 350
2017 ES-02 18 48 29 5 0 0 0 66 5 37
2017 ES-03 19 33 39 6 2 0 2 53 8 51
2017 ES-04 14 41 32 11 1 0 1 56 12 98
2017 ES-05 8 35 36 14 6 1 0 43 20 92
2017 ES-06 9 31 45 15 0 0 0 40 15 58

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 6 17 39 26 13 0 0 39 23 349
2017 ES-02 0 13 40 26 18 3 0 46 13 37
2017 ES-03 4 12 37 29 17 0 2 47 16 51
2017 ES-04 3 13 39 33 12 0 0 45 16 98
2017 ES-05 11 20 35 24 10 0 0 34 31 91
2017 ES-06 9 26 41 17 7 0 0 24 34 58

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 28 49 11 6 4 2 0 79 10 350
2017 ES-02 34 45 8 3 7 3 0 81 10 37
2017 ES-03 21 54 4 12 4 4 2 80 16 51
2017 ES-04 32 44 14 6 2 2 0 77 8 98
2017 ES-05 25 53 14 3 3 1 0 79 7 92
2017 ES-06 27 53 7 7 4 2 0 82 11 58

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 22 41 16 13 7 1 0 63 20 350
2017 ES-02 32 45 16 0 7 0 0 77 7 37
2017 ES-03 19 40 13 21 4 0 2 61 26 51
2017 ES-04 27 43 15 11 2 2 0 71 14 98
2017 ES-05 19 30 18 17 14 1 0 49 32 92
2017 ES-06 14 48 19 9 9 2 0 63 18 58
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 ES 16 84 350
2017 ES-03 13 87 51
2017 ES-04 14 86 98
2017 ES-05 20 80 92
2017 ES-06 16 84 58
2014 ES 14 86 285
2014 ES-01 0 100 13
2014 ES-04 15 85 81
2014 ES-05 10 90 77
2014 ES-06 22 78 40

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 ES 70 30 54
2017 ES-04 72 28 14
2017 ES-05 68 32 17
2014 ES 87 13 40
2014 ES-04 92 8 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 41 51 5 0 0 3 0 95 0 38
2017 ES-04 40 50 10 0 0 0 0 90 0 10
2017 ES-05 25 66 0 0 0 8 0 100 0 12
2014 ES 46 31 9 14 0 0 0 77 14 35
2014 ES-04 27 36 18 18 0 0 0 63 18 11
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 31 27 15 11 12 3 1 32 68 350
2017 ES-02 40 27 3 16 13 3 0 41 59 37
2017 ES-03 27 23 17 12 11 6 4 30 70 51
2017 ES-04 31 32 11 6 15 4 1 32 68 98
2017 ES-05 28 25 20 15 9 3 0 29 71 92
2017 ES-06 33 31 14 10 10 2 0 33 67 58

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 ES 26 226
2017 ES-02 50 21
2017 ES-03 24 32
2017 ES-04 27 62
2017 ES-05 24 63
2017 ES-06 18 38

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 ES 43 226
2017 ES-02 40 21
2017 ES-03 49 32
2017 ES-04 43 62
2017 ES-05 43 63
2017 ES-06 36 38

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 ES 20 226
2017 ES-02 32 21
2017 ES-03 18 32
2017 ES-04 23 62
2017 ES-05 20 63
2017 ES-06 16 38

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 ES 45 226
2017 ES-02 5 21
2017 ES-03 27 32
2017 ES-04 48 62
2017 ES-05 44 63
2017 ES-06 65 38

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 ES 4 226
2017 ES-02 0 21
2017 ES-03 3 32
2017 ES-04 3 62
2017 ES-05 3 63
2017 ES-06 11 38

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 ES 35 226
2017 ES-02 50 21
2017 ES-03 42 32
2017 ES-04 28 62
2017 ES-05 37 63
2017 ES-06 34 38

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 ES 4 51 18 11 6 10 224
2017 ES-02 5 41 18 23 5 8 21
2017 ES-03 6 55 15 12 3 9 32
2017 ES-04 6 55 8 16 6 8 62
2017 ES-05 0 41 31 8 7 13 62
2017 ES-06 0 58 16 3 8 16 38

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 11 23 15 21 19 1 10 38 45 227
2017 ES-02 18 28 14 18 9 5 9 53 31 21
2017 ES-03 22 21 12 21 15 3 6 47 40 32
2017 ES-04 9 22 17 14 22 0 14 37 43 63
2017 ES-05 5 20 14 30 21 0 10 28 57 63
2017 ES-06 13 26 13 21 21 0 5 41 45 38

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ES 3 10 16 20 42 1 8 14 68 227
2017 ES-02 5 9 14 28 36 5 5 15 70 21
2017 ES-03 0 12 6 31 33 3 15 15 78 32
2017 ES-04 3 14 19 14 37 0 13 20 58 63
2017 ES-05 2 6 20 19 50 0 3 8 71 63
2017 ES-06 10 5 13 15 48 0 8 17 69 38
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