2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	50	6	12	5	77	17	2209
2017	EN-01	53	38	0	9	0	91	9	11
2017	EN-02	30	49	4	14	4	79	17	146
2017	EN-03	30	48	7	11	4	78	15	360
2017	EN-04	24	51	7	13	5	75	18	925
2017	EN-05	24	53	7	10	7	77	16	580
2017	EN-06	35	43	5	13	5	78	17	151
2014	EN	25	49	7	14	5	75	18	2240
2014	EN-02	27	48	8	14	4	75	18	105
2014	EN-03	25	55	6	11	3	80	14	379
2014	EN-04	26	47	8	13	5	73	19	970
2014	EN-05	23	49	5	16	6	73	21	576
2014	EN-06	26	52	5	14	2	78	17	167
2011	EN	33	49	5	10	3	82	13	2597
2011	EN-01	33	47	10	9	0	80	9	20
2011	EN-02	33	51	6	6	3	85	9	169
2011	EN-03	36	49	5	9	2	85	11	497
2011	EN-04	30	50	5	11	3	81	14	1056
2011	EN-05	31	49	5	11	5	80	15	633
2011	EN-06	44	41	8	5	1	85	6	189
2008	EN	34	47	6	8	5	81	13	1978
2008	EN-02	48	44	5	3	0	92	3	120
2008	EN-03	31	50	6	9	4	81	13	351
2008	EN-04	32	49	5	9	5	81	14	816
2008	EN-05	35	45	6	8	6	80	14	502
2008	EN-06	37	45	8	7	3	82	11	136

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	60	26	6	3	1	1	2	89	4	2205
2017	EN-01	53	37	0	0	0	0	9	100	0	11
2017	EN-02	67	22	5	3	3	0	0	88	6	146
2017	EN-03	63	27	4	3	1	1	3	93	3	358
2017	EN-04	60	25	8	3	1	1	2	88	4	925
2017	EN-05	59	28	6	4	1	1	2	89	5	579
2017	EN-06	57	29	9	2	1	1	1	88	3	151
2014	EN	62	24	6	4	2	1	2	88	6	2240
2014	EN-02	56	27	4	8	5	0	1	83	13	105
2014	EN-03	63	22	5	4	3	1	2	88	7	379
2014	EN-04	61	25	6	4	2	0	2	88	5	971
2014	EN-05	62	25	6	4	1	0	2	89	5	575
2014	EN-06	68	23	5	1	2	1	0	93	2	167
2011	EN	64	23	6	4	1	1	1	88	5	2597
2011	EN-01	43	24	5	24	0	4	0	70	25	20
2011	EN-02	60	21	7	6	4	1	1	83	10	169
2011	EN-03	67	21	7	4	1	1	1	89	4	498
2011	EN-04	65	22	5	4	1	1	1	89	5	1055
2011	EN-05	61	26	6	3	2	1	1	88	5	633
2011	EN-06	67	22	5	3	2	0	1	90	5	189
2008	EN	63	23	6	4	2	0	1	87	7	1976
2008	EN-02	62	17	7	8	5	0	2	80	13	121
2008	EN-03	62	24	6	5	3	0	0	87	8	350
2008	EN-04	64	23	6	4	2	0	1	89	5	814
2008	EN-05	64	23	7	3	1	1	1	88	5	502
2008	EN-06	61	22	5	8	4	0	0	82	12	136

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	20	6	8	3	0	1	83	11	2207
2017	EN-01	53	28	18	0	0	0	0	82	0	11
2017	EN-02	66	14	7	10	3	0	1	80	13	146
2017	EN-03	69	16	6	7	1	0	1	86	8	359
2017	EN-04	60	22	6	6	4	0	2	83	10	925
2017	EN-05	59	21	6	10	3	0	2	81	13	579
2017	EN-06	57	23	3	11	5	0	1	81	16	151
2014	EN	59	21	6	8	4	0	2	82	13	2241
2014	EN-02	50	28	5	9	5	0	3	81	14	105
2014	EN-03	61	18	5	9	5	0	2	80	15	379
2014	EN-04	59	22	6	6	4	0	2	83	11	971
2014	EN-05	59	20	5	10	4	0	1	80	14	576
2014	EN-06	60	21	8	7	2	1	0	82	10	167
2011	EN	60	19	6	9	4	0	1	80	14	2596
2011	EN-01	57	19	9	5	10	0	0	76	15	20
2011	EN-02	57	15	7	15	5	1	0	73	20	169
2011	EN-03	62	18	7	9	3	0	1	81	12	497
2011	EN-04	62	19	6	8	4	0	2	82	12	1055
2011	EN-05	55	21	6	10	6	0	2	77	16	633
2011	EN-06	63	17	7	9	4	0	1	81	12	189
2008	EN	58	19	7	10	5	0	1	78	15	1975
2008	EN-02	55	16	13	8	4	1	3	74	13	121
2008	EN-03	57	21	7	10	4	0	1	79	15	348
2008	EN-04	58	20	6	10	4	0	1	79	14	815
2008	EN-05	59	18	6	11	6	0	1	77	16	502
2008	EN-06	53	21	6	10	10	0	1	75	19	136

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	39	35	8	12	6	74	18	2206
2017	EN-01	71	20	9	0	0	91	0	11
2017	EN-02	41	43	7	7	2	84	9	146
2017	EN-03	42	34	9	10	5	76	15	360
2017	EN-04	35	37	8	13	7	72	20	923
2017	EN-05	40	31	9	13	6	71	19	579
2017	EN-06	50	31	4	10	5	81	15	151
2014	EN	40	36	8	10	5	76	16	2238
2014	EN-02	42	34	9	11	4	77	15	104
2014	EN-03	42	36	9	8	5	78	13	378
2014	EN-04	38	37	9	11	5	75	16	970
2014	EN-05	41	37	6	10	6	78	16	576
2014	EN-06	49	32	5	9	4	82	13	167
2011	EN	40	39	9	8	4	79	13	2597
2011	EN-01	57	29	4	11	0	85	11	20
2011	EN-02	40	44	8	5	3	84	8	169
2011	EN-03	40	40	8	9	3	80	12	495
2011	EN-04	38	40	10	9	4	78	12	1059
2011	EN-05	37	37	10	9	6	75	15	632
2011	EN-06	54	31	3	6	5	86	11	189

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	42	13	13	6	0	0	69	19	2209
2017	EN-01	62	38	0	0	0	0	0	100	0	11
2017	EN-02	28	46	12	9	5	0	0	74	14	146
2017	EN-03	27	46	13	10	3	0	0	73	13	360
2017	EN-04	23	42	13	15	7	0	0	65	22	926
2017	EN-05	27	41	13	13	5	0	0	68	19	580
2017	EN-06	34	41	12	9	4	0	1	75	13	150
2014	EN	22	40	15	15	9	0	0	62	24	2240
2014	EN-02	20	36	16	21	8	0	0	56	29	105
2014	EN-03	19	40	18	13	8	1	1	60	21	379
2014	EN-04	19	38	16	17	9	0	0	57	27	970
2014	EN-05	25	42	12	12	10	0	1	67	22	576
2014	EN-06	33	43	11	10	4	0	0	76	13	167
2011	EN	28	43	15	9	5	0	1	71	14	2600
2011	EN-01	14	59	10	8	0	0	9	80	9	20
2011	EN-02	25	44	17	12	2	1	0	69	14	169
2011	EN-03	27	41	15	10	6	0	0	68	16	497
2011	EN-04	25	44	15	10	6	0	0	70	16	1060
2011	EN-05	29	44	14	8	4	0	1	74	12	632
2011	EN-06	48	32	12	3	4	0	2	82	6	189
2008	EN	24	42	17	10	5	0	1	68	15	1979
2008	EN-02	24	47	13	11	3	0	2	73	14	121
2008	EN-03	21	46	17	9	7	0	0	67	15	351
2008	EN-04	24	41	16	12	5	1	1	67	17	815
2008	EN-05	25	42	18	9	5	0	1	68	14	502
2008	EN-06	34	41	15	8	2	0	1	75	10	136

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	48	40	7	3	2	88	5	2205
2017	EN-01	73	27	0	0	0	100	0	11
2017	EN-02	34	48	11	4	3	82	7	146
2017	EN-03	52	39	5	2	2	91	4	360
2017	EN-04	43	43	8	4	2	86	6	923
2017	EN-05	51	37	6	4	2	88	6	579
2017	EN-06	66	28	5	0	1	93	1	151
2014	EN	43	42	8	5	2	85	7	2241
2014	EN-02	33	56	5	5	1	90	5	105
2014	EN-03	43	42	8	6	1	84	7	379
2014	EN-04	40	42	9	5	3	83	8	971
2014	EN-05	47	39	8	5	1	86	7	576
2014	EN-06	56	36	6	1	1	92	2	167
2011	EN	47	38	8	4	2	86	6	2597
2011	EN-01	18	64	13	5	0	82	5	20
2011	EN-02	42	39	11	6	2	81	7	169
2011	EN-03	46	38	8	4	3	85	7	498
2011	EN-04	46	38	9	5	2	84	7	1056
2011	EN-05	48	40	6	4	2	88	6	633
2011	EN-06	64	27	5	3	0	92	4	188
2008	EN	44	41	7	5	3	85	8	1978
2008	EN-02	35	49	7	8	2	84	10	121
2008	EN-03	43	40	9	4	3	84	8	351
2008	EN-04	43	41	7	6	2	84	8	815
2008	EN-05	46	40	7	5	3	86	8	502
2008	EN-06	56	36	4	3	1	92	4	136

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	52	37	5	4	2	89	5	2205
2017	EN-01	73	27	0	0	0	100	0	11
2017	EN-02	32	50	10	5	3	82	7	146
2017	EN-03	56	35	4	3	1	91	5	360
2017	EN-04	48	40	6	4	2	88	6	923
2017	EN-05	56	34	4	4	2	90	5	579
2017	EN-06	72	24	3	1	1	95	2	151
2014	EN	48	38	6	5	2	86	7	2241
2014	EN-02	33	52	6	5	3	85	9	105
2014	EN-03	45	38	10	6	1	83	8	379
2014	EN-04	46	39	7	5	3	85	8	971
2014	EN-05	53	36	5	5	1	89	6	576
2014	EN-06	63	32	2	1	1	95	2	167
2011	EN	50	40	5	3	2	90	5	2601
2011	EN-01	37	49	4	10	0	86	10	20
2011	EN-02	42	45	8	2	2	87	4	169
2011	EN-03	47	41	7	3	2	89	5	498
2011	EN-04	49	41	5	4	2	90	5	1061
2011	EN-05	52	40	4	2	2	92	4	632
2011	EN-06	71	24	2	2	1	95	3	188
2008	EN	48	41	5	4	2	89	6	1979
2008	EN-02	39	50	4	3	4	89	7	121
2008	EN-03	46	40	7	4	3	86	6	351
2008	EN-04	45	45	4	4	2	90	6	816
2008	EN-05	52	37	6	3	2	89	5	501
2008	EN-06	61	32	2	5	1	93	5	136

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	53	34	6	4	1	0	88	6	2199
2017	EN-01	82	18	0	0	0	0	100	0	11
2017	EN-02	57	35	5	3	1	0	92	4	146
2017	EN-03	61	30	5	2	1	0	92	3	358
2017	EN-04	48	37	8	6	1	0	85	7	922
2017	EN-05	52	36	5	5	1	0	88	6	576
2017	EN-06	62	31	5	2	0	0	92	2	151
2014	EN	48	39	7	4	1	0	87	5	2236
2014	EN-02	46	39	6	5	3	1	86	8	105
2014	EN-03	47	41	7	4	1	0	88	5	379
2014	EN-04	43	42	9	4	1	0	85	6	969
2014	EN-05	53	34	6	5	2	1	88	6	573
2014	EN-06	62	33	3	2	0	0	95	2	167

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	45	35	10	6	3	0	0	80	10	2205
2017	EN-01	82	18	0	0	0	0	0	100	0	11
2017	EN-02	51	34	7	4	1	2	1	88	5	146
2017	EN-03	45	36	9	5	4	0	0	82	9	360
2017	EN-04	44	37	10	6	3	0	0	81	9	923
2017	EN-05	41	35	12	7	4	0	0	77	11	579
2017	EN-06	50	26	12	9	3	0	0	75	12	151
2014	EN	37	37	12	8	4	0	1	75	12	2240
2014	EN-02	41	34	11	8	1	1	5	80	9	105
2014	EN-03	41	32	15	6	4	1	2	75	10	378
2014	EN-04	38	38	12	8	3	0	0	76	12	971
2014	EN-05	35	40	11	10	5	0	1	75	14	576
2014	EN-06	32	39	13	10	4	1	1	73	14	167
2011	EN	38	39	11	7	3	0	1	78	11	2596
2011	EN-01	38	39	5	8	5	0	5	81	14	20
2011	EN-02	39	45	9	4	1	1	1	86	5	168
2011	EN-03	43	35	11	5	4	1	1	80	9	496
2011	EN-04	40	39	11	8	2	1	0	79	10	1059
2011	EN-05	33	41	12	9	4	0	1	75	13	631
2011	EN-06	34	38	13	8	5	0	2	73	13	189

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	27	12	14	12	2	5	60	28	2203
2017	EN-01	53	27	11	0	0	0	9	88	0	11
2017	EN-02	24	19	10	12	10	9	16	57	29	146
2017	EN-03	28	25	13	14	12	2	6	58	28	360
2017	EN-04	31	27	11	13	11	2	4	62	26	923
2017	EN-05	29	28	12	15	13	1	3	59	28	578
2017	EN-06	27	30	7	18	15	0	2	59	34	150
2014	EN	24	28	12	16	14	1	4	55	32	2241
2014	EN-02	22	35	8	12	8	3	12	66	25	105
2014	EN-03	22	27	14	16	13	1	6	53	31	379
2014	EN-04	25	27	14	16	14	0	3	54	32	971
2014	EN-05	23	33	10	17	16	0	2	57	33	576
2014	EN-06	26	24	9	19	16	1	5	53	37	167
2011	EN	27	29	11	15	14	1	4	58	30	2597
2011	EN-01	18	19	25	18	5	0	15	44	27	20
2011	EN-02	28	25	11	10	13	2	10	61	26	169
2011	EN-03	33	25	13	12	10	1	5	62	24	497
2011	EN-04	26	31	10	14	14	1	3	60	29	1059
2011	EN-05	22	30	10	20	15	0	2	54	36	630
2011	EN-06	24	24	9	15	22	0	6	51	39	189
2008	EN	25	26	9	16	17	1	4	55	36	1978
2008	EN-02	27	26	6	20	10	2	9	60	34	121
2008	EN-03	23	27	12	14	16	2	6	54	32	350
2008	EN-04	29	28	9	14	15	2	4	59	31	816
2008	EN-05	22	28	9	18	22	0	1	51	41	501
2008	EN-06	20	14	6	24	27	1	9	38	56	136

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	46	9	6	3	82	9	2207
2017	EN-01	64	27	9	0	0	91	0	11
2017	EN-02	32	46	16	3	3	77	6	146
2017	EN-03	39	48	7	4	2	87	6	360
2017	EN-04	31	49	10	7	4	80	10	924
2017	EN-05	37	44	10	6	4	80	10	579
2017	EN-06	52	36	5	6	1	88	7	151
2014	EN	29	45	11	10	5	74	15	2241
2014	EN-02	24	52	15	6	3	75	9	105
2014	EN-03	31	42	14	10	3	72	14	379
2014	EN-04	26	45	13	11	6	71	16	971
2014	EN-05	33	44	9	9	5	77	14	576
2014	EN-06	38	47	7	5	2	85	8	167
2011	EN	35	42	12	6	5	77	11	2597
2011	EN-01	28	63	8	0	0	92	0	20
2011	EN-02	31	45	14	7	2	76	10	169
2011	EN-03	35	43	12	4	6	78	10	497
2011	EN-04	33	42	12	7	5	76	12	1058
2011	EN-05	35	43	12	6	4	77	11	631
2011	EN-06	54	33	6	6	2	87	7	189
2008	EN	33	45	10	7	4	78	12	1976
2008	EN-02	29	51	11	6	3	80	9	121
2008	EN-03	30	46	12	7	5	76	12	350
2008	EN-04	33	46	10	7	4	79	11	815
2008	EN-05	34	43	9	9	5	78	14	500
2008	EN-06	45	42	5	4	4	87	9	136

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	23	41	16	12	7	0	0	64	20	2210
2017	EN-01	46	45	0	9	0	0	0	91	9	11
2017	EN-02	27	47	10	10	4	1	1	75	15	146
2017	EN-03	24	43	15	11	7	0	0	67	18	360
2017	EN-04	21	41	17	13	8	0	0	62	21	926
2017	EN-05	23	38	17	13	8	0	1	62	21	580
2017	EN-06	32	39	14	11	4	0	0	71	15	151
2014	EN	18	39	20	14	9	0	0	57	23	2240
2014	EN-02	16	52	16	11	4	1	0	69	15	105
2014	EN-03	18	37	22	15	8	0	0	55	23	379
2014	EN-04	16	36	22	16	10	0	0	52	26	970
2014	EN-05	19	41	19	11	10	0	0	60	21	576
2014	EN-06	26	41	17	9	6	0	0	68	15	167
2011	EN	19	42	17	13	9	0	0	61	21	2599
2011	EN-01	34	37	23	0	0	5	0	75	0	20
2011	EN-02	23	45	19	11	2	0	0	68	13	168
2011	EN-03	20	43	17	11	8	0	0	63	20	497
2011	EN-04	18	41	19	13	10	0	0	59	22	1060
2011	EN-05	14	45	17	14	10	0	0	59	24	632
2011	EN-06	29	37	14	11	8	1	0	66	20	189

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	27	45	13	10	5	72	15	2207
2017	EN-01	55	27	18	0	0	82	0	11
2017	EN-02	25	45	11	14	6	70	19	146
2017	EN-03	26	47	15	8	4	73	12	359
2017	EN-04	25	46	12	12	6	70	18	924
2017	EN-05	28	45	14	9	5	73	13	580
2017	EN-06	40	43	6	8	3	83	11	151

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	42	41	9	5	2	0	83	8	2207
2017	EN-01	55	36	0	9	0	0	91	9	11
2017	EN-02	32	48	10	6	3	1	80	10	146
2017	EN-03	42	43	11	3	2	0	85	5	359
2017	EN-04	38	44	10	6	3	0	81	9	925
2017	EN-05	46	38	7	6	3	0	85	8	580
2017	EN-06	67	23	5	3	1	0	91	4	150
2014	EN	38	41	11	5	3	0	80	9	2240
2014	EN-02	28	47	13	10	2	0	75	12	105
2014	EN-03	35	44	11	6	5	0	79	10	379
2014	EN-04	35	43	13	6	2	1	79	8	971
2014	EN-05	43	39	9	5	4	0	82	9	575
2014	EN-06	53	35	8	2	2	0	87	5	167
2011	EN	37	44	10	6	2	1	81	8	2598
2011	EN-01	20	66	10	0	4	0	85	4	20
2011	EN-02	28	49	15	6	3	0	77	9	168
2011	EN-03	35	46	10	7	2	1	82	8	496
2011	EN-04	37	43	12	5	3	0	80	8	1059
2011	EN-05	37	44	9	7	3	0	81	10	633
2011	EN-06	60	33	3	3	0	1	94	4	189
2008	EN	37	41	12	5	4	1	79	9	1977
2008	EN-02	30	52	10	8	1	0	82	8	121
2008	EN-03	32	43	15	6	4	0	75	10	351
2008	EN-04	38	40	12	5	3	1	79	9	814
2008	EN-05	39	39	10	5	6	1	78	11	501
2008	EN-06	50	38	6	4	2	1	88	6	136

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	31	42	12	9	6	0	73	15	2207
2017	EN-01	55	45	0	0	0	0	100	0	11
2017	EN-02	28	47	13	10	1	1	76	11	146
2017	EN-03	32	42	12	7	6	0	75	13	360
2017	EN-04	26	45	13	9	7	0	71	16	924
2017	EN-05	33	38	12	10	6	0	71	16	580
2017	EN-06	48	34	8	7	4	0	82	10	150

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	52	36	8	2	1	89	3	2200
2017	EN-01	74	26	0	0	0	100	0	11
2017	EN-02	36	47	14	2	1	82	3	146
2017	EN-03	54	38	6	1	0	93	1	360
2017	EN-04	49	38	9	2	1	87	3	920
2017	EN-05	55	34	7	3	1	90	4	577
2017	EN-06	73	20	5	1	0	93	1	150
2014	EN	55	32	8	3	1	88	5	2237
2014	EN-02	48	37	10	5	1	85	6	104
2014	EN-03	52	34	8	4	1	86	5	379
2014	EN-04	52	34	9	3	1	86	5	970
2014	EN-05	63	27	5	3	2	90	5	575
2014	EN-06	64	28	4	2	1	92	3	166
2011	EN	56	33	7	3	1	89	4	2599
2011	EN-01	51	49	0	0	0	100	0	20
2011	EN-02	49	39	5	6	1	88	6	169
2011	EN-03	53	34	9	3	1	87	4	497
2011	EN-04	55	34	7	3	1	89	4	1059
2011	EN-05	58	32	6	3	1	90	4	632
2011	EN-06	71	24	4	1	0	95	1	189

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	31	45	12	8	4	0	0	76	12	2197
2017	EN-01	55	28	18	0	0	0	0	82	0	11
2017	EN-02	32	40	18	4	4	1	1	73	8	146
2017	EN-03	31	47	12	7	3	0	0	78	10	360
2017	EN-04	27	47	13	9	4	0	0	74	13	918
2017	EN-05	34	44	9	9	4	0	0	78	13	575
2017	EN-06	51	34	9	5	1	0	0	85	6	151
2014	EN	22	47	12	12	7	0	0	69	18	2240
2014	EN-02	17	53	14	8	7	0	1	70	15	105
2014	EN-03	21	45	14	12	7	0	0	66	20	379
2014	EN-04	19	48	13	13	7	0	0	67	20	970
2014	EN-05	25	47	10	10	7	0	0	72	18	576
2014	EN-06	37	42	10	9	2	0	0	78	11	167
2011	EN	31	45	12	8	5	0	0	76	12	2597
2011	EN-01	20	48	10	8	8	5	0	72	18	20
2011	EN-02	26	54	12	4	3	0	0	80	7	169
2011	EN-03	30	44	16	6	5	0	0	74	11	497
2011	EN-04	29	45	13	8	5	0	0	74	13	1059
2011	EN-05	31	45	9	9	5	0	0	77	14	630
2011	EN-06	50	37	4	5	3	0	0	88	8	189

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	32	39	13	10	5	0	71	15	2200
2017	EN-01	55	45	0	0	0	0	100	0	11
2017	EN-02	38	30	16	12	4	1	68	16	146
2017	EN-03	33	44	13	6	3	0	78	9	360
2017	EN-04	28	40	15	11	6	0	69	17	919
2017	EN-05	33	37	13	12	5	0	70	17	577
2017	EN-06	48	32	9	9	2	0	80	11	151
2014	EN	28	38	15	11	8	0	66	19	2241
2014	EN-02	36	36	13	9	7	0	72	16	105
2014	EN-03	31	35	16	10	8	0	66	18	379
2014	EN-04	24	39	16	13	8	0	63	21	971
2014	EN-05	30	38	14	10	9	0	68	18	576
2014	EN-06	36	42	11	6	4	0	78	11	167

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	28	40	16	9	5	0	1	69	14	2199
2017	EN-01	73	27	0	0	0	0	0	100	0	11
2017	EN-02	33	39	16	8	1	1	3	74	9	146
2017	EN-03	30	43	16	7	5	0	0	73	12	360
2017	EN-04	25	41	17	10	6	1	0	67	16	919
2017	EN-05	27	39	18	10	5	0	1	67	15	576
2017	EN-06	38	38	10	12	1	0	1	77	13	151
2014	EN	22	39	18	13	6	0	1	62	20	2239
2014	EN-02	27	34	19	9	4	3	3	65	14	105
2014	EN-03	24	39	18	12	6	0	0	63	18	379
2014	EN-04	19	41	18	14	6	1	1	61	21	969
2014	EN-05	24	37	18	14	7	0	0	61	20	576
2014	EN-06	28	42	14	10	6	0	1	70	16	167
2011	EN	30	43	14	9	4	1	0	74	12	2598
2011	EN-01	37	48	15	0	0	0	0	85	0	20
2011	EN-02	29	47	14	6	1	1	2	78	8	169
2011	EN-03	32	44	12	7	4	2	0	77	11	496
2011	EN-04	29	44	14	9	4	1	0	74	13	1061
2011	EN-05	29	39	16	11	5	0	0	68	15	630
2011	EN-06	39	39	12	6	3	0	0	79	9	189

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	40	43	10	5	2	83	7	2198
2017	EN-01	73	27	0	0	0	100	0	11
2017	EN-02	38	45	10	5	1	83	7	146
2017	EN-03	45	45	6	3	2	90	4	360
2017	EN-04	36	45	10	6	2	81	8	917
2017	EN-05	41	40	12	5	2	81	7	577
2017	EN-06	52	33	7	6	2	85	8	151
2014	EN	37	42	11	7	3	79	10	2238
2014	EN-02	34	48	9	6	2	82	8	105
2014	EN-03	37	41	11	9	2	78	11	378
2014	EN-04	34	42	13	8	4	75	11	969
2014	EN-05	40	40	9	7	3	80	10	576
2014	EN-06	45	43	7	3	2	89	5	167
2011	EN	42	42	8	5	2	85	7	2598
2011	EN-01	51	39	5	4	0	90	4	20
2011	EN-02	41	41	12	4	2	83	5	169
2011	EN-03	41	43	9	4	3	84	7	498
2011	EN-04	41	44	8	5	2	85	7	1058
2011	EN-05	40	44	9	5	2	83	7	631
2011	EN-06	61	30	4	4	0	91	5	189
2008	EN	41	44	8	6	3	84	8	1979
2008	EN-02	37	50	7	4	2	87	6	121
2008	EN-03	39	43	9	5	4	82	9	351
2008	EN-04	40	45	8	5	2	84	7	816
2008	EN-05	41	42	6	7	3	83	11	501
2008	EN-06	51	38	2	7	1	90	8	136

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	25	39	21	10	5	0	0	65	15	2208
2017	EN-01	62	27	11	0	0	0	0	89	0	11
2017	EN-02	44	39	14	3	1	0	0	83	4	146
2017	EN-03	31	41	20	6	3	0	0	72	8	360
2017	EN-04	27	42	19	9	3	0	0	69	12	924
2017	EN-05	19	35	25	14	7	0	1	54	21	580
2017	EN-06	13	34	21	18	12	0	1	48	31	151
2014	EN	22	39	22	10	5	0	0	62	16	2241
2014	EN-02	37	46	13	1	2	0	1	84	3	105
2014	EN-03	28	41	22	6	2	1	1	70	8	379
2014	EN-04	24	42	19	9	5	0	0	67	14	971
2014	EN-05	17	34	28	14	8	0	0	51	21	576
2014	EN-06	11	33	25	19	11	0	1	44	31	167
2011	EN	22	39	21	11	6	0	0	61	18	2599
2011	EN-01	39	32	9	19	0	0	0	71	19	20
2011	EN-02	37	42	15	4	2	0	1	79	6	169
2011	EN-03	26	44	18	7	4	0	0	70	12	498
2011	EN-04	23	40	22	9	5	0	0	64	14	1060
2011	EN-05	14	35	24	16	11	0	0	49	27	632
2011	EN-06	15	22	26	24	13	0	0	37	37	187
2008	EN	18	36	23	14	8	0	0	54	22	1979
2008	EN-02	28	43	17	8	4	0	0	71	12	121
2008	EN-03	20	44	19	12	4	1	0	64	17	351
2008	EN-04	21	37	23	12	7	0	0	58	19	815
2008	EN-05	11	32	26	19	12	0	0	43	31	502
2008	EN-06	9	24	34	20	12	0	0	33	33	136

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	9	25	39	18	6	1	1	25	35	2201
2017	EN-01	0	20	36	18	26	0	0	45	20	11
2017	EN-02	5	26	33	23	10	1	2	34	32	146
2017	EN-03	8	22	39	21	8	0	1	30	30	357
2017	EN-04	10	25	38	19	5	1	2	25	35	921
2017	EN-05	9	29	42	14	5	0	1	20	38	579
2017	EN-06	14	23	38	16	9	0	1	25	37	151
2014	EN	12	28	41	13	4	0	1	18	40	2235
2014	EN-02	14	26	36	16	6	0	1	22	41	105
2014	EN-03	11	29	38	17	4	0	0	22	40	379
2014	EN-04	11	28	42	13	5	0	1	18	40	966
2014	EN-05	12	29	43	11	4	0	1	15	42	575
2014	EN-06	13	27	44	12	4	0	1	17	39	167
2011	EN	11	29	37	16	5	1	2	21	41	2595
2011	EN-01	13	28	30	5	20	5	0	25	43	20
2011	EN-02	12	26	38	12	10	1	1	22	39	169
2011	EN-03	9	29	38	16	4	2	2	22	39	496
2011	EN-04	9	29	37	19	5	0	2	24	38	1056
2011	EN-05	15	30	38	13	3	0	1	16	46	633
2011	EN-06	10	33	34	14	7	0	1	21	44	188
2008	EN	13	30	38	14	3	0	1	18	44	1973
2008	EN-02	6	29	46	11	4	1	2	16	36	121
2008	EN-03	13	28	36	16	4	1	2	21	42	349
2008	EN-04	13	30	38	13	4	1	1	18	43	814
2008	EN-05	14	32	38	14	2	0	0	15	46	502
2008	EN-06	11	37	35	16	1	0	1	17	48	134

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	8	17	29	27	14	2	2	43	27	2198
2017	EN-01	0	0	20	26	54	0	0	80	0	11
2017	EN-02	6	11	25	26	23	5	5	54	18	145
2017	EN-03	8	16	26	27	18	3	2	47	25	356
2017	EN-04	8	17	29	28	13	2	2	43	26	920
2017	EN-05	8	20	32	27	10	1	2	38	29	579
2017	EN-06	11	15	29	28	15	1	1	44	27	151
2014	EN	12	23	32	22	9	1	2	31	35	2239
2014	EN-02	14	19	21	25	16	2	3	43	35	105
2014	EN-03	12	22	32	21	9	2	1	31	35	379
2014	EN-04	11	22	33	21	9	2	2	31	35	969
2014	EN-05	13	25	33	22	7	0	1	29	38	576
2014	EN-06	8	22	39	22	8	0	1	31	30	167
2011	EN	10	20	30	24	12	1	2	38	32	2596
2011	EN-01	8	24	18	20	25	5	0	47	34	20
2011	EN-02	10	19	23	26	18	2	2	46	31	168
2011	EN-03	10	18	29	23	15	3	3	40	30	497
2011	EN-04	9	19	29	26	13	1	3	40	29	1059
2011	EN-05	13	23	31	24	7	0	1	32	36	631
2011	EN-06	8	26	38	18	9	0	2	27	34	188
2008	EN	14	24	29	21	8	2	2	30	40	1974
2008	EN-02	6	21	31	25	10	3	4	37	29	121
2008	EN-03	14	21	29	21	9	4	2	32	37	350
2008	EN-04	14	23	29	21	10	2	2	32	38	813
2008	EN-05	15	28	30	19	5	1	1	25	44	500
2008	EN-06	17	34	24	17	5	1	1	23	52	136

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	24	30	27	12	4	1	1	16	56	2207
2017	EN-01	11	27	18	35	9	0	0	44	38	11
2017	EN-02	11	29	33	10	9	4	4	21	44	146
2017	EN-03	15	31	28	17	6	2	2	24	47	360
2017	EN-04	26	30	28	11	4	1	1	15	57	923
2017	EN-05	29	32	25	10	3	1	1	13	61	580
2017	EN-06	34	28	28	5	4	0	0	10	63	151
2014	EN	34	31	23	8	3	1	1	11	66	2238
2014	EN-02	26	36	20	10	5	3	1	15	64	105
2014	EN-03	30	27	27	10	3	1	1	14	58	379
2014	EN-04	33	31	23	8	3	1	1	11	65	969
2014	EN-05	38	32	19	6	4	0	1	10	71	575
2014	EN-06	39	35	17	7	2	0	1	9	74	167
2011	EN	26	29	26	11	5	1	2	16	57	2596
2011	EN-01	33	9	28	5	15	10	0	22	47	20
2011	EN-02	20	29	26	10	10	2	2	21	51	169
2011	EN-03	23	27	28	14	4	2	2	19	52	497
2011	EN-04	24	29	27	12	5	1	2	17	55	1058
2011	EN-05	31	31	25	10	3	0	1	12	62	632
2011	EN-06	32	34	20	6	7	0	0	14	66	187
2008	EN	28	29	26	11	4	1	1	16	58	1975
2008	EN-02	17	28	34	13	5	2	2	18	46	121
2008	EN-03	24	30	26	13	5	2	1	18	55	349
2008	EN-04	25	29	27	11	5	1	2	17	55	814
2008	EN-05	37	26	24	10	2	0	0	12	63	501
2008	EN-06	34	36	19	8	1	0	1	10	71	136

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	8	18	38	24	10	1	1	35	27	2193
2017	EN-01	0	9	0	55	36	0	0	91	9	11
2017	EN-02	2	5	34	32	21	2	3	56	8	145
2017	EN-03	7	15	34	29	14	0	1	44	22	357
2017	EN-04	8	15	40	26	10	1	1	36	23	916
2017	EN-05	10	25	40	19	5	1	1	24	35	578
2017	EN-06	13	30	35	17	4	0	1	21	43	150
2014	EN	9	21	39	24	6	0	1	31	30	2236
2014	EN-02	3	12	29	47	9	1	0	56	15	105
2014	EN-03	6	18	36	31	8	0	0	40	24	379
2014	EN-04	8	19	41	25	6	0	1	31	28	969
2014	EN-05	13	24	37	18	6	0	1	24	38	573
2014	EN-06	14	27	42	14	3	0	0	17	41	167
2011	EN	11	21	34	24	8	1	1	32	33	2597
2011	EN-01	9	14	21	27	19	10	0	51	26	20
2011	EN-02	8	13	31	28	17	1	2	46	22	169
2011	EN-03	6	17	33	30	11	1	2	42	24	496
2011	EN-04	9	20	36	26	7	0	2	34	29	1059
2011	EN-05	17	26	35	17	4	0	1	21	44	632
2011	EN-06	17	30	32	16	5	0	0	21	46	188
2008	EN	11	24	35	22	7	1	1	29	35	1974
2008	EN-02	3	12	32	34	14	2	3	51	16	121
2008	EN-03	10	16	35	28	9	1	2	38	27	349
2008	EN-04	10	25	33	21	9	1	1	30	36	813
2008	EN-05	14	26	40	18	3	0	0	21	40	501
2008	EN-06	16	35	38	11	0	0	0	11	51	136

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	15	25	32	17	8	1	2	26	41	2205
2017	EN-01	0	0	38	18	45	0	0	62	0	11
2017	EN-02	6	16	23	27	18	4	6	49	25	146
2017	EN-03	13	23	30	18	12	1	2	32	37	358
2017	EN-04	15	23	33	19	7	1	2	27	39	924
2017	EN-05	18	29	36	12	4	0	0	16	48	579
2017	EN-06	18	33	28	11	7	0	2	18	53	151
2014	EN	20	30	30	13	4	0	2	18	52	2238
2014	EN-02	11	31	22	23	8	3	3	32	45	105
2014	EN-03	18	28	29	17	5	1	2	22	48	378
2014	EN-04	19	30	31	13	5	0	2	18	50	969
2014	EN-05	25	31	30	11	2	0	1	13	56	576
2014	EN-06	21	37	32	6	4	0	1	10	58	167
2011	EN	19	27	30	14	6	1	2	21	48	2601
2011	EN-01	0	25	37	13	15	10	0	31	28	20
2011	EN-02	9	21	32	19	14	3	2	35	32	169
2011	EN-03	14	26	30	16	8	1	4	26	43	498
2011	EN-04	18	26	32	15	6	1	2	21	46	1059
2011	EN-05	26	33	26	12	2	0	1	14	59	634
2011	EN-06	28	26	31	10	3	0	1	14	55	188
2008	EN	22	27	27	15	6	1	2	22	50	1976
2008	EN-02	10	18	37	21	10	1	4	32	29	121
2008	EN-03	23	22	26	18	7	2	2	26	47	350
2008	EN-04	21	27	26	16	7	2	3	23	50	815
2008	EN-05	24	32	30	10	3	0	1	13	57	502
2008	EN-06	28	30	23	15	1	0	2	16	60	135

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	8	16	30	27	13	2	3	43	25	2204
2017	EN-01	0	9	0	0	71	11	9	88	12	11
2017	EN-02	3	11	21	25	23	10	7	58	16	146
2017	EN-03	7	12	27	29	18	3	4	50	21	359
2017	EN-04	10	16	30	29	10	2	3	41	27	923
2017	EN-05	7	19	36	25	10	1	2	36	27	579
2017	EN-06	8	17	31	29	11	0	3	42	26	150
2014	EN	7	16	30	29	12	2	4	44	24	2237
2014	EN-02	3	14	26	30	17	6	4	53	19	105
2014	EN-03	6	15	29	28	17	3	4	48	21	378
2014	EN-04	9	15	30	29	12	1	5	43	25	969
2014	EN-05	7	17	30	31	10	2	2	44	25	575
2014	EN-06	5	15	36	31	11	0	2	43	20	167
2011	EN	7	17	27	27	15	2	4	46	26	2596
2011	EN-01	8	23	16	10	34	10	0	49	34	20
2011	EN-02	4	15	27	22	24	4	5	50	21	169
2011	EN-03	6	15	23	28	20	3	5	52	23	497
2011	EN-04	7	16	26	29	15	2	6	47	24	1058
2011	EN-05	10	21	29	26	11	0	3	38	32	632
2011	EN-06	4	15	36	33	12	0	0	45	19	187
2008	EN	10	20	30	24	11	2	4	37	32	1977
2008	EN-02	6	15	19	33	17	7	3	56	23	121
2008	EN-03	12	15	28	25	14	2	5	42	29	349
2008	EN-04	10	21	29	22	11	3	4	36	33	816
2008	EN-05	10	24	34	22	7	1	2	30	35	501
2008	EN-06	10	19	33	30	6	0	2	36	30	136

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	22	28	32	10	5	1	2	16	51	2202
2017	EN-01	0	9	47	18	26	0	0	44	9	11
2017	EN-02	8	25	30	16	14	3	3	32	35	146
2017	EN-03	14	23	35	15	9	2	2	25	38	356
2017	EN-04	23	28	31	11	5	1	1	16	53	923
2017	EN-05	27	29	33	7	3	1	2	10	57	579
2017	EN-06	27	39	27	4	3	0	0	8	66	151
2014	EN	26	31	28	9	3	1	1	12	59	2240
2014	EN-02	19	23	30	16	4	7	1	22	46	105
2014	EN-03	20	29	32	13	3	2	2	16	51	379
2014	EN-04	27	30	28	9	4	1	2	13	58	971
2014	EN-05	29	36	26	7	2	0	1	9	65	575
2014	EN-06	30	35	26	5	2	0	1	8	66	167

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	21	7	6	2	0	3	84	8	2208
2017	EN-01	55	27	18	0	0	0	0	82	0	11
2017	EN-02	64	18	7	6	3	0	1	84	9	146
2017	EN-03	67	20	4	5	2	0	2	89	6	360
2017	EN-04	60	20	8	5	3	1	3	83	8	925
2017	EN-05	57	25	8	6	2	0	3	84	8	579
2017	EN-06	56	25	7	10	1	0	1	82	11	151
2014	EN	63	19	6	5	3	0	3	85	9	2240
2014	EN-02	54	28	6	7	3	0	3	84	10	105
2014	EN-03	67	17	5	5	2	0	3	87	8	379
2014	EN-04	63	18	7	4	4	0	4	85	8	970
2014	EN-05	62	19	6	5	4	0	3	84	10	576
2014	EN-06	65	23	4	5	2	0	1	89	7	167
2011	EN	60	19	8	6	4	0	3	81	11	2599
2011	EN-01	47	24	9	10	5	5	0	75	16	20
2011	EN-02	63	16	6	8	4	0	2	82	12	169
2011	EN-03	63	18	8	6	2	1	3	83	9	496
2011	EN-04	62	17	7	5	4	1	3	82	10	1059
2011	EN-05	52	23	9	8	5	0	3	78	13	633
2011	EN-06	60	17	9	9	3	0	2	79	12	189
2008	EN	58	17	8	7	5	1	4	79	12	1978
2008	EN-02	61	21	4	6	4	0	3	85	11	121
2008	EN-03	61	16	8	6	4	1	4	81	11	351
2008	EN-04	60	14	9	7	4	1	5	79	12	815
2008	EN-05	54	21	10	6	5	0	3	78	12	502
2008	EN-06	52	22	6	9	6	1	4	78	16	135

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	27	36	15	8	6	5	3	68	15	2207
2017	EN-01	46	26	18	9	0	0	0	72	9	11
2017	EN-02	32	27	16	4	3	9	8	71	9	145
2017	EN-03	28	34	14	9	6	4	5	68	17	360
2017	EN-04	24	35	16	9	7	6	3	65	18	926
2017	EN-05	25	42	15	7	6	3	2	71	14	578
2017	EN-06	40	36	11	6	4	0	2	78	11	151
2014	EN	29	35	14	8	6	5	3	70	15	2241
2014	EN-02	24	34	16	6	2	12	5	71	10	105
2014	EN-03	26	35	13	9	6	6	5	69	16	379
2014	EN-04	28	33	15	9	7	6	3	66	17	971
2014	EN-05	32	37	15	6	5	2	2	72	12	576
2014	EN-06	36	41	9	7	2	2	2	81	10	167

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	44	35	8	7	5	1	0	79	12	2204
2017	EN-01	64	27	9	0	0	0	0	91	0	11
2017	EN-02	48	27	17	5	3	1	0	75	8	146
2017	EN-03	45	33	7	7	7	0	0	79	14	360
2017	EN-04	39	37	8	9	6	1	0	77	15	923
2017	EN-05	46	36	8	5	4	1	0	83	9	578
2017	EN-06	61	30	3	5	3	0	0	90	7	150
2014	EN	44	35	9	7	4	1	0	79	12	2240
2014	EN-02	42	34	12	9	2	1	1	77	11	105
2014	EN-03	37	38	9	9	5	1	0	76	15	379
2014	EN-04	41	33	11	8	6	1	0	75	14	970
2014	EN-05	49	37	6	5	3	1	0	86	8	576
2014	EN-06	55	36	4	3	2	0	0	91	5	167

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	33	39	12	9	5	1	0	74	14	2208
2017	EN-01	63	27	0	0	9	0	0	91	9	11
2017	EN-02	44	33	13	6	3	1	0	78	9	146
2017	EN-03	38	37	10	8	5	1	1	77	13	360
2017	EN-04	29	40	13	11	5	2	0	70	17	926
2017	EN-05	32	42	11	10	4	1	0	75	14	579
2017	EN-06	41	43	10	5	1	0	0	84	6	150
2014	EN	30	41	13	9	4	1	2	73	14	2241
2014	EN-02	33	44	10	4	2	1	7	84	6	105
2014	EN-03	32	41	12	7	3	3	2	77	11	379
2014	EN-04	27	40	14	11	6	1	2	68	17	971
2014	EN-05	31	44	11	9	3	1	1	76	12	576
2014	EN-06	38	43	10	8	1	1	0	81	9	167
2011	EN	33	37	12	10	5	1	1	72	16	2601
2011	EN-01	42	39	0	4	0	10	5	95	5	20
2011	EN-02	33	40	10	8	6	1	1	75	15	169
2011	EN-03	34	37	13	9	4	2	2	74	13	498
2011	EN-04	31	36	13	12	6	1	1	69	18	1060
2011	EN-05	31	38	13	10	6	1	2	70	17	633
2011	EN-06	49	35	7	7	1	0	0	85	8	188
2008	EN	31	38	12	11	5	1	1	71	17	1980
2008	EN-02	36	38	11	6	4	2	2	77	11	121
2008	EN-03	27	42	11	10	5	2	2	72	16	351
2008	EN-04	29	37	14	13	5	1	1	67	18	816
2008	EN-05	33	37	11	12	5	1	1	72	17	502
2008	EN-06	46	36	4	9	4	1	0	83	14	136

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	30	34	12	9	6	8	1	70	16	2207
2017	EN-01	73	9	9	9	0	0	0	82	9	11
2017	EN-02	30	29	9	9	3	17	3	73	15	146
2017	EN-03	27	37	12	9	5	9	1	70	16	360
2017	EN-04	26	32	15	10	8	10	1	64	19	924
2017	EN-05	31	39	12	8	6	4	0	73	14	579
2017	EN-06	54	31	5	7	1	2	0	86	9	151
2014	EN	30	31	14	10	7	6	2	66	18	2241
2014	EN-02	23	27	17	7	5	17	5	63	14	105
2014	EN-03	26	29	17	10	7	8	3	62	19	379
2014	EN-04	25	31	15	12	9	7	2	61	22	971
2014	EN-05	35	34	13	9	5	2	1	72	15	576
2014	EN-06	48	34	9	5	3	1	1	83	8	167
2011	EN	34	30	13	9	7	6	1	69	17	2600
2011	EN-01	40	32	4	0	0	19	5	94	0	20
2011	EN-02	32	32	11	9	5	9	1	72	16	169
2011	EN-03	32	30	14	9	8	7	1	67	18	498
2011	EN-04	29	30	14	11	8	7	1	64	21	1059
2011	EN-05	39	30	13	7	7	4	1	72	14	632
2011	EN-06	53	30	10	5	2	1	0	83	7	189
2008	EN	32	31	13	10	8	5	1	68	19	1978
2008	EN-02	32	30	16	7	3	9	4	71	11	121
2008	EN-03	23	32	14	13	9	7	1	61	24	351
2008	EN-04	29	31	13	11	8	5	1	65	21	816
2008	EN-05	38	32	12	6	7	3	1	73	14	500
2008	EN-06	50	28	9	6	5	1	0	79	12	136

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	23	21	16	10	17	3	41	32	2207
2017	EN-01	55	9	9	19	0	9	0	70	21	11
2017	EN-02	12	14	16	10	8	33	8	44	29	145
2017	EN-03	10	17	24	14	10	21	4	36	33	360
2017	EN-04	8	20	22	16	11	20	3	37	35	925
2017	EN-05	10	30	21	18	9	8	3	45	31	579
2017	EN-06	21	36	17	15	8	3	1	59	24	151
2014	EN	9	23	21	17	12	14	4	39	36	2239
2014	EN-02	10	17	19	12	11	27	3	39	34	105
2014	EN-03	8	21	18	16	13	19	6	38	38	378
2014	EN-04	8	20	22	18	12	17	2	35	37	971
2014	EN-05	8	27	21	18	13	9	4	40	36	575
2014	EN-06	12	36	21	16	8	4	2	51	26	167

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	47	38	8	5	2	0	85	8	2206
2017	EN-01	82	18	0	0	0	0	100	0	11
2017	EN-02	54	40	4	3	0	0	94	3	146
2017	EN-03	51	32	7	7	3	0	83	10	360
2017	EN-04	44	38	9	6	3	0	82	8	922
2017	EN-05	46	40	6	5	3	0	87	7	580
2017	EN-06	54	37	7	2	0	0	91	2	151
2014	EN	44	41	8	4	2	0	86	6	2240
2014	EN-02	45	41	7	5	0	2	88	6	105
2014	EN-03	45	40	8	4	2	0	85	6	379
2014	EN-04	40	42	10	5	2	0	83	7	971
2014	EN-05	48	41	6	4	1	0	89	5	575
2014	EN-06	50	41	5	3	1	0	91	4	167

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	36	40	11	8	4	0	0	77	12	2208
2017	EN-01	49	51	0	0	0	0	0	100	0	10
2017	EN-02	34	47	10	7	2	1	0	81	9	146
2017	EN-03	33	45	10	6	4	0	0	79	11	360
2017	EN-04	36	40	10	10	4	1	0	76	14	925
2017	EN-05	35	39	13	7	6	0	0	74	13	580
2017	EN-06	49	32	11	6	2	0	0	80	8	151
2014	EN	34	38	14	8	5	0	0	73	13	2240
2014	EN-02	32	48	10	6	3	1	1	82	9	105
2014	EN-03	31	37	13	12	6	1	1	69	18	379
2014	EN-04	33	37	16	9	4	0	0	71	13	970
2014	EN-05	37	40	11	7	5	0	0	77	11	576
2014	EN-06	37	38	13	9	3	0	1	75	12	167
2011	EN	31	40	14	10	5	0	0	71	15	2599
2011	EN-01	23	58	14	5	0	0	0	81	5	20
2011	EN-02	35	44	10	8	4	0	0	79	11	169
2011	EN-03	33	41	14	7	5	0	0	74	12	498
2011	EN-04	30	38	15	11	6	0	0	68	17	1058
2011	EN-05	29	41	13	10	5	1	0	71	16	632
2011	EN-06	34	40	8	12	5	0	0	75	17	189
2008	EN	24	39	15	12	9	0	1	64	21	1977
2008	EN-02	23	46	12	12	7	0	0	70	19	121
2008	EN-03	26	37	14	13	9	0	0	64	22	350
2008	EN-04	24	38	16	13	9	1	0	63	21	815
2008	EN-05	21	42	15	12	9	0	1	64	21	501
2008	EN-06	27	37	14	13	7	1	1	65	21	136

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	46	33	10	6	3	2	0	81	10	2207
2017	EN-01	73	27	0	0	0	0	0	100	0	11
2017	EN-02	49	34	10	5	2	1	0	83	8	146
2017	EN-03	46	33	9	6	4	1	1	81	10	359
2017	EN-04	46	33	10	6	4	2	0	81	10	925
2017	EN-05	44	34	11	7	3	1	0	79	10	580
2017	EN-06	55	30	8	6	1	1	0	85	7	151
2014	EN	43	35	11	6	4	1	0	79	10	2240
2014	EN-02	48	31	12	6	2	1	1	80	8	105
2014	EN-03	38	36	11	7	6	2	0	75	14	379
2014	EN-04	42	35	11	7	3	1	0	78	10	970
2014	EN-05	46	34	11	5	2	1	0	81	8	576
2014	EN-06	42	36	10	6	4	1	1	80	10	167
2011	EN	42	33	12	7	4	1	0	77	11	2601
2011	EN-01	39	47	15	0	0	0	0	85	0	20
2011	EN-02	45	35	10	5	2	1	1	82	7	169
2011	EN-03	42	33	13	8	5	1	0	75	12	498
2011	EN-04	42	33	12	7	4	2	0	77	11	1059
2011	EN-05	42	34	11	8	5	1	0	76	13	633
2011	EN-06	44	28	16	7	2	2	0	74	9	189
2008	EN	38	34	12	8	6	2	1	73	14	1976
2008	EN-02	42	36	11	4	5	2	0	79	10	121
2008	EN-03	34	37	13	5	7	3	0	73	13	350
2008	EN-04	38	34	11	9	6	2	0	73	16	815
2008	EN-05	36	33	14	9	6	1	1	70	15	500
2008	EN-06	47	26	9	8	6	4	1	77	14	136

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	42	36	9	8	4	0	0	79	12	2206
2017	EN-01	55	36	9	0	0	0	0	91	0	11
2017	EN-02	47	35	8	8	2	0	0	82	10	146
2017	EN-03	39	38	12	7	4	1	0	77	11	358
2017	EN-04	40	37	9	10	4	0	0	77	14	924
2017	EN-05	42	36	8	8	4	1	0	79	12	580
2017	EN-06	56	31	7	3	3	0	0	87	6	151
2014	EN	39	36	11	9	5	0	0	76	14	2240
2014	EN-02	46	37	10	5	3	0	0	83	7	105
2014	EN-03	37	33	14	10	6	0	0	69	16	379
2014	EN-04	37	37	10	9	6	0	0	75	15	970
2014	EN-05	42	35	11	8	4	0	0	78	11	576
2014	EN-06	41	39	8	8	2	0	1	81	11	167
2011	EN	38	37	11	9	5	0	0	75	14	2598
2011	EN-01	52	43	5	0	0	0	0	95	0	20
2011	EN-02	38	42	10	8	2	1	0	80	10	169
2011	EN-03	39	37	11	9	4	0	0	76	13	497
2011	EN-04	36	36	13	9	6	1	0	72	15	1059
2011	EN-05	38	37	10	9	6	0	0	75	15	633
2011	EN-06	45	34	9	9	2	1	0	80	11	187
2008	EN	32	38	11	10	8	0	0	70	19	1976
2008	EN-02	36	39	16	6	4	0	0	75	10	121
2008	EN-03	30	40	13	9	7	0	0	71	16	349
2008	EN-04	29	40	10	11	9	0	0	70	21	816
2008	EN-05	33	34	12	11	9	1	0	68	19	500
2008	EN-06	45	29	7	13	5	1	0	75	18	136

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	75	14	5	2	1	0	2	91	4	2207
2017	EN-01	82	0	18	0	0	0	0	82	0	11
2017	EN-02	79	13	4	2	1	0	1	93	3	146
2017	EN-03	78	14	4	2	1	0	1	93	3	360
2017	EN-04	75	13	5	2	2	0	4	91	3	924
2017	EN-05	73	15	5	3	1	0	3	90	5	580
2017	EN-06	78	17	3	1	1	0	1	96	2	150
2014	EN	74	14	4	2	2	0	4	92	4	2238
2014	EN-02	75	17	2	0	2	1	3	96	2	105
2014	EN-03	76	14	4	1	2	0	3	93	3	379
2014	EN-04	73	15	4	2	2	0	4	92	4	968
2014	EN-05	75	13	4	3	1	0	3	91	5	576
2014	EN-06	78	13	3	4	1	0	1	92	5	167
2011	EN	73	14	4	2	2	0	3	91	5	2597
2011	EN-01	80	10	5	0	0	0	5	95	0	20
2011	EN-02	82	10	1	2	1	0	4	96	4	168
2011	EN-03	75	14	4	1	2	0	3	92	3	497
2011	EN-04	73	13	5	2	2	1	4	90	5	1058
2011	EN-05	70	16	5	3	3	0	3	89	6	633
2011	EN-06	73	15	6	3	0	1	2	90	4	188
2008	EN	73	11	5	3	3	1	5	89	6	1978
2008	EN-02	81	8	3	0	4	0	4	93	4	121
2008	EN-03	74	12	3	3	2	1	5	91	6	350
2008	EN-04	72	11	5	3	3	1	6	89	6	815
2008	EN-05	73	11	6	3	3	0	4	88	6	502
2008	EN-06	68	13	4	8	3	1	3	85	11	136

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	26	7	5	3	3	1	85	8	2207
2017	EN-01	73	9	0	0	9	9	0	90	10	11
2017	EN-02	64	20	4	4	4	3	1	87	8	145
2017	EN-03	54	26	8	4	3	4	2	84	7	360
2017	EN-04	56	26	7	4	3	2	1	85	8	924
2017	EN-05	53	29	7	5	2	3	1	84	8	580
2017	EN-06	51	31	10	4	3	0	1	83	7	151
2014	EN	48	30	7	5	4	3	3	83	10	2240
2014	EN-02	56	24	8	4	4	4	1	84	8	105
2014	EN-03	48	29	8	6	3	4	2	82	9	379
2014	EN-04	47	32	7	5	3	3	3	84	9	970
2014	EN-05	50	28	7	5	5	3	2	82	10	576
2014	EN-06	34	33	9	8	4	5	5	76	14	167
2011	EN	46	32	9	5	4	2	1	81	10	2596
2011	EN-01	54	28	9	0	5	4	0	86	5	20
2011	EN-02	53	31	8	4	1	2	1	87	5	169
2011	EN-03	47	31	10	3	4	3	1	82	8	497
2011	EN-04	47	30	8	6	4	2	1	81	10	1060
2011	EN-05	41	35	9	6	4	2	1	79	11	628
2011	EN-06	40	30	14	5	5	3	4	74	11	189

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	56	28	7	4	4	1	0	85	8	2205
2017	EN-01	82	9	9	0	0	0	0	91	0	11
2017	EN-02	63	20	8	3	3	1	2	86	6	145
2017	EN-03	56	29	6	3	4	1	1	86	8	359
2017	EN-04	55	27	7	6	4	1	0	84	9	924
2017	EN-05	52	32	7	3	5	1	0	84	8	579
2017	EN-06	65	26	4	2	3	0	0	91	5	151

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	28	9	3	4	2	0	84	7	2208
2017	EN-01	82	18	0	0	0	0	0	100	0	11
2017	EN-02	61	28	7	1	2	0	0	90	3	145
2017	EN-03	56	30	7	1	4	1	1	87	5	360
2017	EN-04	54	27	10	4	3	2	0	82	7	925
2017	EN-05	51	30	8	4	4	2	0	83	9	580
2017	EN-06	62	27	5	3	3	1	1	89	6	151

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	30	10	6	5	0	79	11	2203
2017	EN-01	73	18	9	0	0	0	91	0	11
2017	EN-02	50	32	9	8	1	0	82	9	145
2017	EN-03	47	31	11	6	5	0	79	10	359
2017	EN-04	50	29	10	6	5	0	79	11	923
2017	EN-05	46	32	12	6	5	0	78	11	579
2017	EN-06	61	24	9	3	3	1	86	5	150
2014	EN	45	32	11	7	4	0	78	12	2239
2014	EN-02	50	30	11	6	4	0	80	9	104
2014	EN-03	44	30	11	11	5	1	74	15	379
2014	EN-04	43	34	11	7	4	1	77	12	970
2014	EN-05	49	31	10	6	4	0	80	10	576
2014	EN-06	41	39	9	7	4	0	80	11	167

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	38	18	9	4	4	9	64	15	865
2017	EN-03	10	25	29	14	9	5	8	41	26	58
2017	EN-04	14	39	19	9	4	6	8	62	15	221
2017	EN-05	18	37	17	9	4	3	11	65	15	436
2017	EN-06	26	46	14	9	2	1	2	74	11	137
2014	EN	19	35	20	10	4	5	8	61	16	867
2014	EN-03	18	40	13	8	3	8	8	70	14	60
2014	EN-04	16	31	23	10	5	6	9	56	18	225
2014	EN-05	19	33	20	11	4	4	9	59	18	403
2014	EN-06	23	43	18	7	1	3	6	72	9	160

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	34	16	9	5	6	0	68	15	2208
2017	EN-01	46	37	18	0	0	0	0	82	0	11
2017	EN-02	34	33	13	8	2	10	1	74	11	146
2017	EN-03	29	34	14	10	4	9	0	69	16	360
2017	EN-04	26	34	17	9	6	7	0	65	17	925
2017	EN-05	29	37	17	8	5	5	0	69	14	579
2017	EN-06	40	29	16	9	3	1	1	71	13	151
2014	EN	25	36	17	8	5	9	0	66	15	2238
2014	EN-02	27	27	17	9	5	16	0	64	16	105
2014	EN-03	23	33	18	7	5	13	1	65	14	378
2014	EN-04	24	36	17	9	5	9	0	66	15	971
2014	EN-05	24	38	18	9	6	5	0	65	16	575
2014	EN-06	32	41	12	6	3	6	0	78	9	166
2011	EN	25	34	18	9	6	7	0	64	16	2603
2011	EN-01	44	47	0	0	0	9	0	100	0	20
2011	EN-02	29	31	17	7	2	14	0	70	10	169
2011	EN-03	22	33	18	9	7	11	0	62	18	498
2011	EN-04	25	33	19	10	7	7	0	62	18	1061
2011	EN-05	24	36	19	7	8	5	0	64	16	633
2011	EN-06	31	37	16	9	4	1	1	70	13	189

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	22	36	19	13	9	2	0	59	22	2206
2017	EN-01	46	27	18	9	0	0	0	73	9	11
2017	EN-02	29	34	16	12	6	3	0	65	18	145
2017	EN-03	23	37	19	9	8	3	1	63	17	360
2017	EN-04	19	35	20	14	10	2	0	55	25	923
2017	EN-05	21	38	18	15	8	1	0	60	23	580
2017	EN-06	31	34	16	13	7	0	0	65	20	151
2014	EN	19	34	21	16	9	2	0	53	25	2239
2014	EN-02	23	19	23	22	8	5	0	44	32	105
2014	EN-03	18	29	21	19	9	4	1	49	29	378
2014	EN-04	16	36	21	16	9	2	0	53	25	971
2014	EN-05	19	36	20	14	10	0	0	55	24	575
2014	EN-06	27	32	24	13	4	1	0	59	17	167
2011	EN	18	34	21	14	11	2	0	53	26	2599
2011	EN-01	30	33	5	13	5	14	0	73	21	20
2011	EN-02	23	34	24	10	7	2	0	58	17	169
2011	EN-03	17	33	20	15	12	2	0	52	28	498
2011	EN-04	18	33	21	14	11	2	0	52	26	1059
2011	EN-05	16	35	20	15	13	1	0	51	29	631
2011	EN-06	26	33	19	13	8	1	0	59	22	189
2008	EN	15	33	20	15	14	2	0	49	30	1980
2008	EN-02	23	33	27	9	6	2	0	57	16	121
2008	EN-03	14	37	18	15	13	2	0	53	29	351
2008	EN-04	15	33	19	16	15	2	0	49	32	816
2008	EN-05	15	31	21	16	16	2	0	46	33	502
2008	EN-06	15	34	20	16	14	0	0	49	31	136

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	12	34	21	18	10	5	49	29	2208
2017	EN-01	37	36	18	9	0	0	73	9	11
2017	EN-02	20	31	17	16	6	10	57	23	146
2017	EN-03	15	37	20	13	8	6	56	23	360
2017	EN-04	11	31	23	18	11	5	45	31	924
2017	EN-05	10	35	22	20	11	2	46	32	580
2017	EN-06	13	42	16	22	8	0	54	30	151
2014	EN	11	27	24	22	12	4	40	35	2239
2014	EN-02	17	18	22	22	12	9	38	38	105
2014	EN-03	12	22	26	18	13	8	37	34	378
2014	EN-04	10	29	24	22	11	4	40	35	970
2014	EN-05	10	30	22	22	14	1	41	36	576
2014	EN-06	14	26	24	25	10	1	40	36	167
2011	EN	9	32	22	21	12	4	43	35	2595
2011	EN-01	20	43	5	13	0	19	77	16	20
2011	EN-02	14	31	20	21	8	5	48	31	167
2011	EN-03	11	32	23	17	11	7	46	30	497
2011	EN-04	9	32	23	19	12	4	43	32	1055
2011	EN-05	6	30	19	28	14	1	37	44	634
2011	EN-06	10	36	21	20	13	0	46	33	189
2008	EN	6	28	22	24	16	4	36	42	1977
2008	EN-02	10	35	20	21	9	5	47	32	121
2008	EN-03	6	29	21	23	14	7	38	40	350
2008	EN-04	7	26	24	22	15	5	35	40	814
2008	EN-05	5	28	19	29	18	1	33	48	502
2008	EN-06	8	30	16	26	17	4	39	44	136

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	32	19	15	11	5	53	27	2206
2017	EN-01	46	27	18	0	9	0	73	9	11
2017	EN-02	27	29	12	13	12	8	60	26	145
2017	EN-03	19	33	21	13	7	6	56	22	360
2017	EN-04	16	30	19	16	13	6	49	30	924
2017	EN-05	17	34	19	15	11	3	53	28	580
2017	EN-06	24	37	15	14	9	1	62	23	151
2014	EN	15	27	22	17	13	6	45	32	2239
2014	EN-02	18	22	18	20	12	9	44	36	105
2014	EN-03	15	23	21	22	12	8	41	37	378
2014	EN-04	12	28	24	16	14	6	43	32	970
2014	EN-05	16	30	20	16	15	3	47	32	576
2014	EN-06	19	32	19	18	7	5	54	27	167
2011	EN	13	32	20	16	13	7	48	31	2598
2011	EN-01	29	19	10	15	8	18	60	28	20
2011	EN-02	17	33	17	17	9	7	53	29	168
2011	EN-03	13	33	17	15	13	8	50	31	498
2011	EN-04	12	31	20	16	13	8	47	31	1057
2011	EN-05	11	33	20	18	14	3	46	33	634
2011	EN-06	23	26	23	13	11	4	51	25	189
2008	EN	10	27	21	17	17	9	40	37	1976
2008	EN-02	11	29	19	19	10	12	45	33	121
2008	EN-03	9	26	22	13	18	11	40	35	351
2008	EN-04	10	25	20	18	17	10	39	39	813
2008	EN-05	9	26	22	18	19	6	37	39	501
2008	EN-06	15	32	21	15	15	3	49	30	136

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	14	37	20	17	10	2	0	52	27	2204
2017	EN-01	46	18	18	19	0	0	0	63	19	11
2017	EN-02	16	38	21	16	6	3	0	56	22	146
2017	EN-03	15	37	23	14	8	3	0	54	22	359
2017	EN-04	12	34	21	18	11	3	0	48	30	924
2017	EN-05	15	37	19	19	10	1	0	52	29	577
2017	EN-06	17	54	11	14	5	0	0	71	19	151
2014	EN	13	33	22	19	11	2	0	47	31	2238
2014	EN-02	17	29	20	23	8	3	0	47	32	105
2014	EN-03	13	27	24	19	12	4	1	42	32	378
2014	EN-04	11	33	23	20	12	2	0	44	32	970
2014	EN-05	14	38	18	18	11	1	0	52	29	575
2014	EN-06	17	38	23	16	4	1	0	56	21	167
2011	EN	11	35	19	20	13	2	0	47	33	2596
2011	EN-01	23	37	10	5	0	25	0	80	6	20
2011	EN-02	9	39	20	20	10	2	0	49	31	166
2011	EN-03	12	34	19	19	12	3	0	48	32	498
2011	EN-04	11	33	20	20	14	2	0	45	34	1057
2011	EN-05	9	37	18	21	14	1	0	46	35	633
2011	EN-06	15	40	18	19	8	1	0	56	26	189
2008	EN	10	35	20	20	13	2	0	46	34	1978
2008	EN-02	11	37	24	17	7	4	0	50	26	121
2008	EN-03	12	37	17	20	12	2	0	50	33	351
2008	EN-04	9	34	20	20	13	2	0	44	35	815
2008	EN-05	8	35	20	21	14	1	0	44	35	501
2008	EN-06	16	35	17	23	10	0	0	51	32	136

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	22	43	18	12	5	1	65	17	2205
2017	EN-01	46	36	9	10	0	0	82	10	11
2017	EN-02	24	43	18	12	3	1	68	14	146
2017	EN-03	22	44	21	8	3	2	68	11	359
2017	EN-04	19	42	19	13	7	1	61	20	924
2017	EN-05	21	45	16	12	5	1	67	17	578
2017	EN-06	32	39	16	8	5	0	71	13	151
2014	EN	18	42	20	13	6	1	60	20	2239
2014	EN-02	21	27	27	17	6	1	49	24	105
2014	EN-03	18	41	20	13	7	1	60	20	378
2014	EN-04	16	41	23	13	6	1	58	19	971
2014	EN-05	20	44	17	11	8	1	64	19	575
2014	EN-06	20	47	12	16	5	0	67	21	167
2011	EN	17	40	19	16	7	1	58	23	2596
2011	EN-01	14	48	5	14	5	14	72	22	20
2011	EN-02	18	38	20	17	7	1	56	24	169
2011	EN-03	17	39	21	14	8	2	57	22	498
2011	EN-04	16	43	19	14	6	2	60	21	1057
2011	EN-05	15	40	18	19	7	1	55	27	632
2011	EN-06	23	36	13	21	7	0	59	27	187

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	37	45	11	3	2	2	0	83	5	2203
2017	EN-01	55	27	0	18	0	0	0	82	18	11
2017	EN-02	37	45	10	1	1	4	1	87	2	145
2017	EN-03	33	47	12	3	1	3	0	83	5	358
2017	EN-04	34	46	12	4	2	2	0	82	6	925
2017	EN-05	38	46	11	3	2	1	0	84	4	577
2017	EN-06	52	38	6	3	1	0	0	91	3	151
2014	EN	38	45	9	4	2	2	0	85	6	2238
2014	EN-02	28	50	10	5	2	6	0	83	7	104
2014	EN-03	36	47	9	4	1	3	0	86	5	378
2014	EN-04	36	45	11	4	2	2	0	83	6	971
2014	EN-05	40	45	8	3	2	2	0	87	5	575
2014	EN-06	48	39	9	3	0	1	0	88	3	167
2011	EN	37	42	11	5	2	2	0	81	7	2599
2011	EN-01	43	29	9	0	0	18	0	89	0	20
2011	EN-02	33	46	9	7	1	5	0	83	8	169
2011	EN-03	35	44	10	5	3	4	0	82	8	498
2011	EN-04	38	40	12	6	2	2	0	80	8	1060
2011	EN-05	34	44	13	5	3	2	0	79	8	632
2011	EN-06	51	38	7	3	1	0	0	89	4	187

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	33	42	12	7	3	2	1	77	11	2198
2017	EN-01	55	26	18	0	0	0	0	82	0	11
2017	EN-02	31	37	15	8	2	5	1	73	11	145
2017	EN-03	32	42	11	8	3	3	1	77	11	359
2017	EN-04	29	44	12	8	4	2	0	75	13	920
2017	EN-05	35	42	12	6	3	2	1	79	9	577
2017	EN-06	50	33	9	6	1	1	0	84	7	151
2014	EN	35	41	11	6	3	3	1	79	9	2238
2014	EN-02	26	46	11	9	2	3	3	76	12	104
2014	EN-03	32	44	12	6	3	3	1	79	9	378
2014	EN-04	33	42	12	7	3	3	0	78	10	970
2014	EN-05	40	38	9	6	3	2	1	80	10	576
2014	EN-06	48	38	9	3	1	1	0	87	4	167
2011	EN	33	38	12	8	4	3	1	74	13	2599
2011	EN-01	22	44	5	15	5	9	0	72	22	20
2011	EN-02	25	43	14	8	4	4	2	72	13	169
2011	EN-03	31	39	9	9	5	4	1	75	15	498
2011	EN-04	33	37	14	8	5	3	1	72	14	1059
2011	EN-05	33	39	12	8	4	3	1	75	13	633
2011	EN-06	51	30	10	4	3	2	1	83	7	187
2008	EN	26	35	15	12	7	4	1	65	19	1978
2008	EN-02	23	36	12	15	7	7	1	63	23	120
2008	EN-03	21	36	18	12	7	5	1	61	19	351
2008	EN-04	25	36	15	13	7	4	1	64	20	815
2008	EN-05	27	37	15	10	7	3	0	66	18	502
2008	EN-06	47	28	12	7	6	1	0	75	13	136

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	37	18	10	5	3	1	66	15	2204
2017	EN-01	28	36	9	18	0	9	0	70	20	11
2017	EN-02	17	36	22	14	3	5	3	57	19	146
2017	EN-03	20	34	22	13	7	3	1	57	20	359
2017	EN-04	26	36	18	10	5	4	1	65	16	923
2017	EN-05	29	41	16	9	3	2	1	71	13	578
2017	EN-06	39	41	9	8	1	2	1	82	9	151
2014	EN	28	38	18	9	4	3	1	68	13	2238
2014	EN-02	18	37	21	14	4	3	4	58	19	105
2014	EN-03	22	33	22	13	4	5	0	58	18	378
2014	EN-04	26	39	18	9	4	3	1	67	14	970
2014	EN-05	32	39	16	6	5	2	1	73	11	575
2014	EN-06	40	39	16	5	1	1	0	79	5	167
2011	EN	17	37	22	12	6	4	1	57	19	2601
2011	EN-01	17	39	10	5	5	23	0	73	14	20
2011	EN-02	13	38	19	14	5	10	1	57	21	169
2011	EN-03	12	34	26	14	7	5	2	49	23	497
2011	EN-04	16	38	24	11	7	4	1	56	19	1060
2011	EN-05	18	40	20	12	5	4	1	61	18	633
2011	EN-06	30	38	18	7	4	1	1	70	12	189

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	27	17	13	12	11	2	52	28	2204
2017	EN-01	64	18	18	0	0	0	0	82	0	11
2017	EN-02	21	23	19	10	7	15	5	55	22	146
2017	EN-03	16	30	15	13	10	13	3	55	28	360
2017	EN-04	16	26	17	13	14	14	1	49	32	924
2017	EN-05	18	27	20	16	11	8	1	50	29	576
2017	EN-06	29	26	17	10	8	7	3	61	20	151
2014	EN	16	25	19	15	12	11	1	48	31	2239
2014	EN-02	15	28	19	11	7	17	2	53	23	105
2014	EN-03	15	22	18	14	13	16	1	45	33	378
2014	EN-04	14	24	20	17	13	10	1	44	33	970
2014	EN-05	18	28	19	14	12	8	1	51	28	576
2014	EN-06	27	26	12	16	7	10	2	61	25	167
2011	EN	14	24	20	13	12	14	2	46	30	2602
2011	EN-01	10	30	32	0	5	23	0	52	6	20
2011	EN-02	14	31	21	13	4	15	3	54	21	169
2011	EN-03	14	24	19	13	12	18	1	46	30	497
2011	EN-04	14	22	20	13	14	15	2	43	32	1061
2011	EN-05	13	25	22	14	12	11	2	44	31	633
2011	EN-06	24	25	19	13	8	10	3	56	23	189

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	52	25	10	6	2	1	3	81	9	2209
2017	EN-01	55	18	9	9	0	0	10	81	10	11
2017	EN-02	58	16	13	7	3	3	2	77	10	146
2017	EN-03	60	24	6	5	1	1	2	87	6	360
2017	EN-04	53	23	11	6	2	1	3	80	9	925
2017	EN-05	45	32	11	6	3	0	3	79	9	580
2017	EN-06	51	28	10	7	1	0	2	81	8	151
2014	EN	51	26	10	6	3	1	4	80	9	2240
2014	EN-02	49	28	4	13	2	1	4	81	15	105
2014	EN-03	57	20	10	7	3	1	3	79	10	379
2014	EN-04	51	25	10	5	3	1	5	81	9	970
2014	EN-05	48	29	10	6	3	1	4	80	10	576
2014	EN-06	50	30	12	6	1	0	1	81	7	167

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	25	6	2	1	2	3	90	3	2205
2017	EN-01	55	18	18	0	0	0	10	81	0	11
2017	EN-02	65	23	4	2	1	3	2	93	3	146
2017	EN-03	67	24	4	1	1	1	1	93	2	360
2017	EN-04	60	24	7	2	1	2	3	89	3	924
2017	EN-05	57	30	5	3	1	2	2	90	4	577
2017	EN-06	61	29	4	1	1	1	3	94	2	151
2014	EN	59	26	6	3	1	2	3	89	4	2241
2014	EN-02	55	25	6	6	3	4	2	85	9	105
2014	EN-03	60	25	6	3	1	1	3	89	4	379
2014	EN-04	56	27	8	2	1	2	3	88	3	971
2014	EN-05	62	24	6	2	1	2	3	91	3	576
2014	EN-06	66	25	4	3	1	1	1	92	4	167
2011	EN	62	23	8	3	1	2	3	88	4	2601
2011	EN-01	39	39	4	0	0	8	9	95	0	20
2011	EN-02	58	27	8	4	1	1	1	87	5	169
2011	EN-03	62	22	10	2	1	1	2	87	3	498
2011	EN-04	61	21	8	3	1	2	3	88	4	1061
2011	EN-05	61	25	7	3	0	1	3	89	3	632
2011	EN-06	70	21	5	1	0	1	3	94	1	188
2008	EN	57	25	9	3	2	2	3	86	5	1980
2008	EN-02	52	30	8	3	2	1	4	86	5	121
2008	EN-03	57	24	8	4	1	3	3	86	5	351
2008	EN-04	56	24	10	3	1	2	3	85	4	816
2008	EN-05	56	27	8	3	1	1	3	87	4	502
2008	EN-06	65	18	8	5	3	1	0	84	9	136

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	22	37	16	14	10	2	0	60	24	2205
2017	EN-01	64	18	18	0	0	0	0	82	0	11
2017	EN-02	28	34	14	14	7	4	0	64	22	146
2017	EN-03	24	37	15	15	7	2	0	62	23	360
2017	EN-04	20	34	16	15	12	2	0	55	28	922
2017	EN-05	20	39	18	14	9	1	0	59	23	579
2017	EN-06	27	46	14	8	4	1	0	74	12	151
2014	EN	17	32	19	17	14	1	0	50	31	2241
2014	EN-02	22	28	13	19	13	3	2	52	34	105
2014	EN-03	17	29	19	19	14	2	0	47	34	379
2014	EN-04	15	31	19	17	16	2	0	47	34	971
2014	EN-05	17	35	19	15	13	0	0	52	28	576
2014	EN-06	23	37	20	13	6	1	1	61	19	167
2011	EN	21	35	18	14	11	1	0	57	24	2602
2011	EN-01	4	43	20	8	4	15	5	59	16	20
2011	EN-02	25	33	21	10	10	2	0	59	20	169
2011	EN-03	22	34	16	16	10	1	0	57	27	498
2011	EN-04	18	35	19	13	13	1	0	55	26	1061
2011	EN-05	21	37	18	14	9	0	0	58	24	632
2011	EN-06	28	36	20	10	5	1	0	64	16	189
2008	EN	17	35	18	16	12	1	0	53	28	1977
2008	EN-02	15	41	24	12	5	2	1	58	18	121
2008	EN-03	14	38	18	15	13	1	0	53	28	351
2008	EN-04	17	34	19	15	13	1	0	52	29	815
2008	EN-05	18	34	18	17	11	2	0	52	29	501
2008	EN-06	23	39	13	16	8	1	0	63	23	135

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	17	28	15	18	19	2	2	46	38	2206
2017	EN-01	47	36	9	0	9	0	0	82	9	11
2017	EN-02	24	25	14	18	16	3	1	51	35	146
2017	EN-03	18	27	18	18	17	1	0	46	35	360
2017	EN-04	13	26	16	18	22	2	1	41	42	925
2017	EN-05	17	29	14	19	18	0	3	48	38	580
2017	EN-06	27	38	9	14	6	1	6	70	21	148
2014	EN	12	26	16	20	23	1	2	40	44	2241
2014	EN-02	12	28	10	26	19	2	3	42	47	105
2014	EN-03	12	22	16	24	24	1	1	35	49	379
2014	EN-04	10	23	16	20	28	2	1	34	49	971
2014	EN-05	14	32	15	18	19	1	2	47	38	576
2014	EN-06	21	33	16	13	10	1	4	58	25	167
2011	EN	13	27	16	19	21	2	1	42	41	2600
2011	EN-01	5	58	9	5	0	10	13	82	6	20
2011	EN-02	17	27	17	18	20	1	0	45	39	168
2011	EN-03	13	27	16	23	17	3	0	42	41	498
2011	EN-04	11	26	18	18	24	1	1	38	44	1061
2011	EN-05	13	29	15	19	22	1	1	42	42	631
2011	EN-06	24	31	16	15	10	1	4	58	26	189
2008	EN	14	30	13	19	21	1	1	45	42	1977
2008	EN-02	19	31	18	19	11	1	2	51	31	121
2008	EN-03	15	35	14	14	20	1	1	51	35	351
2008	EN-04	12	29	13	20	23	2	1	42	44	813
2008	EN-05	14	25	13	21	24	1	2	40	46	502
2008	EN-06	16	36	9	19	14	1	5	55	35	136

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	41	20	12	5	3	62	17	2205
2017	EN-01	38	53	9	0	0	0	91	0	11
2017	EN-02	23	37	18	11	3	7	66	15	146
2017	EN-03	21	42	22	9	3	3	65	12	359
2017	EN-04	17	40	20	14	6	3	59	20	924
2017	EN-05	19	42	21	10	6	2	62	17	579
2017	EN-06	31	40	14	10	3	1	72	14	151

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	34	42	13	4	2	5	0	80	6	2202
2017	EN-01	64	18	9	0	9	0	0	82	9	11
2017	EN-02	32	43	10	5	1	7	1	82	7	146
2017	EN-03	36	40	12	4	2	5	1	81	6	359
2017	EN-04	32	41	15	5	2	5	0	77	8	922
2017	EN-05	36	43	13	3	2	4	1	82	5	577
2017	EN-06	40	47	9	2	1	2	0	89	3	151
2014	EN	38	38	13	3	2	5	0	81	5	2239
2014	EN-02	38	35	16	2	2	7	0	78	4	105
2014	EN-03	38	37	11	5	1	7	0	82	7	379
2014	EN-04	37	37	15	4	2	5	0	78	6	969
2014	EN-05	40	39	12	2	2	3	1	83	4	576
2014	EN-06	43	43	9	2	1	2	1	88	3	167

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	45	11	5	2	2	0	82	7	2208
2017	EN-01	64	36	0	0	0	0	0	100	0	11
2017	EN-02	44	38	9	6	1	3	0	84	6	145
2017	EN-03	39	42	10	5	2	2	0	83	7	360
2017	EN-04	31	47	13	5	2	2	0	80	7	925
2017	EN-05	34	46	12	4	2	1	0	82	6	580
2017	EN-06	47	40	7	5	1	0	0	87	6	151
2014	EN	39	40	12	5	2	3	0	81	7	2240
2014	EN-02	48	37	6	3	3	4	0	88	6	105
2014	EN-03	40	37	13	5	3	3	0	79	8	379
2014	EN-04	35	40	15	5	1	3	0	78	7	970
2014	EN-05	39	42	10	4	2	2	1	84	6	576
2014	EN-06	46	41	6	5	1	1	0	88	6	167
2011	EN	32	43	14	4	3	3	0	78	7	2590
2011	EN-01	56	24	10	0	0	10	0	89	0	20
2011	EN-02	39	39	12	4	1	5	0	83	5	168
2011	EN-03	32	44	14	5	2	3	0	79	7	495
2011	EN-04	31	43	15	6	4	3	0	75	10	1052
2011	EN-05	30	44	16	4	3	3	0	77	7	633
2011	EN-06	40	43	11	2	1	3	0	86	3	189

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	45	39	9	4	2	0	0	85	7	2210
2017	EN-01	73	27	0	0	0	0	0	100	0	11
2017	EN-02	51	38	9	1	1	0	0	89	2	146
2017	EN-03	46	38	8	6	3	0	0	84	9	360
2017	EN-04	43	40	9	4	3	1	0	84	7	926
2017	EN-05	45	41	8	5	2	0	0	85	6	580
2017	EN-06	56	29	8	4	2	0	0	86	6	151
2014	EN	45	38	10	4	3	0	0	84	7	2238
2014	EN-02	50	34	10	3	1	1	1	86	4	105
2014	EN-03	45	39	10	3	3	0	0	84	7	378
2014	EN-04	41	40	10	5	2	1	0	82	8	969
2014	EN-05	47	37	9	3	3	0	0	85	6	576
2014	EN-06	56	33	7	3	1	0	0	88	5	167
2011	EN	39	41	11	5	3	0	0	81	9	2596
2011	EN-01	52	33	10	0	0	5	0	90	0	20
2011	EN-02	42	40	11	4	2	1	0	83	6	167
2011	EN-03	38	43	11	4	3	0	0	82	7	498
2011	EN-04	37	42	11	6	4	0	0	79	10	1056
2011	EN-05	40	38	11	6	4	0	0	79	10	633
2011	EN-06	48	37	9	5	1	0	0	85	6	189
2008	EN	30	42	14	8	6	0	0	73	14	1976
2008	EN-02	37	44	10	6	3	1	0	81	8	121
2008	EN-03	31	43	12	7	6	0	0	74	14	350
2008	EN-04	30	41	14	9	5	1	0	71	14	815
2008	EN-05	29	42	14	7	8	0	0	71	15	500
2008	EN-06	34	39	13	9	5	0	0	73	14	136

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	36	34	17	7	5	1	0	71	12	2204
2017	EN-01	73	18	9	0	0	0	0	91	0	11
2017	EN-02	38	34	21	6	1	1	0	72	7	145
2017	EN-03	40	33	15	7	3	1	0	74	11	358
2017	EN-04	32	36	18	8	6	1	0	68	14	926
2017	EN-05	37	33	17	7	5	1	0	71	12	577
2017	EN-06	47	29	11	8	4	0	0	77	12	151
2014	EN	26	39	18	10	7	0	0	65	17	2239
2014	EN-02	28	33	27	9	4	0	0	61	13	105
2014	EN-03	26	36	20	12	5	0	0	63	17	379
2014	EN-04	24	38	18	11	8	0	0	63	19	969
2014	EN-05	28	40	16	9	7	0	0	68	16	576
2014	EN-06	30	42	15	11	2	1	0	72	13	167
2011	EN	29	37	18	10	5	1	0	67	15	2598
2011	EN-01	19	62	5	4	4	5	0	86	9	20
2011	EN-02	35	41	13	7	3	1	0	76	10	169
2011	EN-03	30	37	17	10	5	0	1	68	15	497
2011	EN-04	28	37	19	9	7	1	0	65	16	1059
2011	EN-05	26	37	19	11	6	1	0	64	17	634
2011	EN-06	38	35	15	8	3	1	0	74	11	187

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	34	37	16	8	4	0	72	13	2205
2017	EN-01	73	27	0	0	0	0	100	0	11
2017	EN-02	32	39	19	7	2	1	71	9	146
2017	EN-03	38	38	13	8	3	0	76	11	360
2017	EN-04	30	38	18	9	5	0	68	14	922
2017	EN-05	34	38	16	8	4	0	73	12	580
2017	EN-06	44	34	10	8	3	0	78	12	150
2014	EN	24	41	17	12	6	0	65	18	2239
2014	EN-02	27	34	28	7	5	0	60	12	105
2014	EN-03	24	38	21	13	5	0	61	18	379
2014	EN-04	23	41	17	13	7	0	64	20	970
2014	EN-05	26	43	14	11	6	0	69	17	575
2014	EN-06	30	44	16	8	2	0	74	10	167
2011	EN	28	40	16	10	6	0	68	16	2597
2011	EN-01	25	57	4	9	0	5	86	10	20
2011	EN-02	32	41	18	5	3	0	73	9	169
2011	EN-03	28	40	15	13	4	0	68	17	496
2011	EN-04	26	41	16	10	7	0	67	17	1058
2011	EN-05	27	36	18	11	7	0	64	19	634
2011	EN-06	37	39	15	8	2	0	75	10	188
2008	EN	24	41	16	12	6	0	65	18	1972
2008	EN-02	23	50	14	11	2	0	73	12	121
2008	EN-03	23	43	14	12	7	0	67	19	350
2008	EN-04	25	39	17	12	6	0	65	18	814
2008	EN-05	22	40	18	13	7	0	62	20	497
2008	EN-06	25	43	15	12	5	0	68	17	136

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	33	27	19	10	6	4	0	63	17	2206
2017	EN-01	64	18	9	0	0	9	0	90	0	11
2017	EN-02	34	25	24	9	4	5	0	61	14	146
2017	EN-03	34	28	19	10	5	3	1	65	15	359
2017	EN-04	30	28	20	10	7	4	0	60	19	924
2017	EN-05	33	28	18	11	6	4	0	63	18	579
2017	EN-06	41	26	19	8	5	0	1	68	13	151
2014	EN	28	29	19	12	8	3	1	59	21	2240
2014	EN-02	25	24	27	10	6	8	1	53	17	105
2014	EN-03	27	27	21	14	7	3	0	56	22	379
2014	EN-04	27	29	19	11	10	3	0	58	22	970
2014	EN-05	31	29	18	13	5	3	1	62	19	576
2014	EN-06	36	27	16	13	4	5	1	66	18	167
2011	EN	30	29	17	11	7	5	0	63	19	2596
2011	EN-01	42	20	20	5	4	9	0	68	11	20
2011	EN-02	30	35	14	7	6	7	1	71	15	169
2011	EN-03	29	29	17	13	7	5	0	61	21	496
2011	EN-04	29	30	18	10	8	4	1	62	19	1059
2011	EN-05	31	26	20	11	7	4	1	60	19	632
2011	EN-06	38	29	15	10	4	3	1	69	15	188
2008	EN	25	31	19	11	9	4	0	59	21	1975
2008	EN-02	23	31	18	11	9	6	1	58	22	121
2008	EN-03	24	31	21	10	10	4	0	57	21	350
2008	EN-04	24	34	19	11	8	3	0	60	20	814
2008	EN-05	25	29	19	14	8	4	1	57	23	500
2008	EN-06	31	28	20	9	6	5	1	62	16	136

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EN	21	47	33	2206
2017	EN-01	9	91	0	11
2017	EN-02	20	50	29	146
2017	EN-03	12	48	40	360
2017	EN-04	21	47	32	924
2017	EN-05	25	46	29	578
2017	EN-06	23	43	34	151
2014	EN	22	44	34	2241
2014	EN-02	20	42	38	105
2014	EN-03	19	46	35	379
2014	EN-04	22	42	36	971
2014	EN-05	23	46	31	576
2014	EN-06	23	43	34	167
2011	EN	21	47	31	2601
2011	EN-01	46	35	20	20
2011	EN-02	20	53	27	168
2011	EN-03	18	52	30	498
2011	EN-04	22	45	33	1060
2011	EN-05	22	47	31	633
2011	EN-06	27	44	30	189

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EN	26	29	24	10	6	6	457
2017	EN-02	3	20	16	24	26	10	30
2017	EN-03	17	29	26	7	17	5	42
2017	EN-04	21	36	25	9	3	7	190
2017	EN-05	33	27	26	9	1	4	145
2017	EN-06	48	17	8	14	5	8	36
2014	EN	24	34	23	13	9999	6	488
2014	EN-02	19	34	13	25	9999	10	21
2014	EN-03	14	40	30	10	9999	6	70
2014	EN-04	22	35	25	12	9999	6	213
2014	EN-05	29	35	21	11	9999	4	134
2014	EN-06	38	26	12	17	9999	8	40
2011	EN	22	33	25	13	9999	7	558
2011	EN-02	3	27	48	19	9999	3	32
2011	EN-03	12	26	32	17	9999	13	87
2011	EN-04	18	39	26	11	9999	6	231
2011	EN-05	37	31	15	12	9999	5	140
2011	EN-06	35	25	21	12	9999	6	48

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	13	87	2207
2017	EN-02	8	92	145
2017	EN-03	13	87	360
2017	EN-04	14	86	926
2017	EN-05	15	85	578
2017	EN-06	9	91	151
2014	EN	13	87	2236
2014	EN-02	6	94	105
2014	EN-03	12	88	377
2014	EN-04	15	85	969
2014	EN-05	11	89	576
2014	EN-06	11	89	166

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EN	45	295
2017	EN-03	50	47
2017	EN-04	52	128
2017	EN-05	31	86
2017	EN-06	45	15
2014	EN	48	283
2014	EN-03	41	46
2014	EN-04	54	142
2014	EN-05	41	61
2014	EN-06	44	18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EN	58	295
2017	EN-02	60	10
2017	EN-03	56	47
2017	EN-04	55	128
2017	EN-05	66	86
2017	EN-06	41	15
2014	EN	59	283
2014	EN-03	66	46
2014	EN-04	58	142
2014	EN-05	60	61
2014	EN-06	43	18

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EN	9	295
2017	EN-02	0	10
2017	EN-04	9	128
2017	EN-05	11	86
2014	EN	10	283
2014	EN-04	9	142
2014	EN-05	12	61

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EN-02	10
2017	EN-03	47
2017	EN-05	86
2017	EN-06	15
2014	EN	283
2014	EN-03	46
2014	EN-04	142
2014	EN-05	61
2014	EN-06	18

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	EN	5	295
2017	EN-02	0	10
2017	EN-04	4	128
2017	EN-05	10	86
2017	EN-06	0	15
2014	EN	5	283
2014	EN-04	6	142
2014	EN-06	0	18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	EN	6	295
2017	EN-02	0	10
2017	EN-04	4	128
2017	EN-05	6	86
2014	EN	4	283
2014	EN-03	11	46

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	4	295
2017	EN-02	0	10
2017	EN-05	7	86
2014	EN	3	283
2014	EN-03	0	46
2014	EN-04	3	142
2014	EN-06	0	18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EN	43	294
2017	EN-02	0	10
2017	EN-03	36	47
2017	EN-04	49	128
2017	EN-05	45	86
2017	EN-06	54	15
2014	EN	36	283
2014	EN-03	38	46
2014	EN-04	33	142
2014	EN-05	42	61
2014	EN-06	51	18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EN	36	294
2017	EN-03	42	47
2017	EN-04	38	128
2017	EN-05	35	86
2017	EN-06	34	15
2014	EN	36	283
2014	EN-03	44	46
2014	EN-04	33	142
2014	EN-05	32	61
2014	EN-06	44	18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EN	44	294
2017	EN-03	51	47
2017	EN-04	43	128
2017	EN-05	46	86
2017	EN-06	40	15
2014	EN	41	283
2014	EN-03	43	46
2014	EN-04	40	142
2014	EN-05	42	61
2014	EN-06	40	18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EN	39	294
2017	EN-03	39	47
2017	EN-04	39	128
2017	EN-05	41	86
2017	EN-06	34	15
2014	EN	43	283
2014	EN-03	57	46
2014	EN-04	43	142
2014	EN-05	34	61
2014	EN-06	43	18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EN	36	294
2017	EN-03	38	47
2017	EN-04	41	128
2017	EN-05	29	86
2017	EN-06	41	15
2014	EN	34	283
2014	EN-03	35	46
2014	EN-04	32	142
2014	EN-05	37	61
2014	EN-06	45	18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EN	47	294
2017	EN-02	50	10
2017	EN-03	54	47
2017	EN-04	44	128
2017	EN-05	44	86
2017	EN-06	46	15
2014	EN	57	283
2014	EN-03	70	46
2014	EN-04	56	142
2014	EN-05	52	61
2014	EN-06	57	18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EN	30	294
2017	EN-03	31	47
2017	EN-04	27	128
2017	EN-05	38	86
2014	EN	39	283
2014	EN-03	31	46
2014	EN-04	39	142
2014	EN-05	42	61
2014	EN-06	50	18

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	EN-02	10
2017	EN-03	47
2017	EN-06	15
2014	EN-06	18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	EN	5	294
2017	EN-02	0	10
2017	EN-04	8	128
2017	EN-06	0	15
2014	EN	4	283
2014	EN-04	5	142
2014	EN-06	0	18

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	EN	14	294
2017	EN-03	13	47
2017	EN-04	16	128
2017	EN-05	11	86
2017	EN-06	33	15
2014	EN	14	283
2014	EN-04	14	142
2014	EN-05	21	61

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EN	38	294
2017	EN-03	38	47
2017	EN-04	39	128
2017	EN-05	42	86
2014	EN	42	283
2014	EN-03	46	46
2014	EN-04	41	142
2014	EN-05	43	61
2014	EN-06	45	18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EN	25	294
2017	EN-02	0	10
2017	EN-03	29	47
2017	EN-04	22	128
2017	EN-05	28	86
2017	EN-06	34	15
2014	EN	26	283
2014	EN-03	31	46
2014	EN-04	21	142
2014	EN-05	29	61
2014	EN-06	35	18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	7	294
2017	EN-04	5	128
2017	EN-05	10	86
2014	EN	12	283
2014	EN-04	13	142
2014	EN-05	10	61

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EN	58	294
2017	EN-02	59	10
2017	EN-03	61	47
2017	EN-04	57	128
2017	EN-05	57	86
2017	EN-06	61	15
2014	EN	52	283
2014	EN-03	35	46
2014	EN-04	49	142
2014	EN-05	60	61
2014	EN-06	78	18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	EN	32	294
2017	EN-03	17	47
2017	EN-04	32	128
2017	EN-05	39	86
2017	EN-06	40	15
2014	EN	33	283
2014	EN-03	22	46
2014	EN-04	33	142
2014	EN-05	31	61
2014	EN-06	56	18

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EN	10	294
2017	EN-02	0	10
2017	EN-03	13	47
2017	EN-04	6	128
2017	EN-05	13	86
2014	EN	14	283
2014	EN-03	11	46
2014	EN-04	11	142
2014	EN-05	17	61
2014	EN-06	29	18

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	EN	19	294
2017	EN-03	23	47
2017	EN-04	20	128
2017	EN-05	19	86
2014	EN	16	283
2014	EN-03	18	46
2014	EN-04	18	142
2014	EN-05	12	61

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EN	10	294
2017	EN-04	12	128
2017	EN-05	9	86
2014	EN	13	283
2014	EN-03	16	46
2014	EN-04	13	142
2014	EN-05	10	61

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	EN	6	294
2017	EN-04	6	128
2017	EN-05	6	86
2014	EN	5	283
2014	EN-04	6	142
2014	EN-05	8	61

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EN	10	294
2017	EN-04	13	128
2017	EN-05	12	86
2017	EN-06	0	15
2014	EN	16	283
2014	EN-03	13	46
2014	EN-04	19	142
2014	EN-05	15	61

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	6	294
2017	EN-02	0	10
2017	EN-04	7	128
2017	EN-05	6	86
2014	EN	9	283
2014	EN-04	10	142
2014	EN-05	10	61
2014	EN-06	0	18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EN	25	294
2017	EN-03	24	47
2017	EN-04	28	128
2017	EN-05	26	86
2014	EN	23	283
2014	EN-03	35	46
2014	EN-04	20	142
2014	EN-05	29	61

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EN	13	277
2017	EN-04	15	121
2017	EN-05	12	81
2014	EN	11	267
2014	EN-04	14	133
2014	EN-05	9	56

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EN	25	277
2017	EN-03	34	44
2017	EN-04	26	121
2017	EN-05	20	81
2014	EN	25	267
2014	EN-03	31	45
2014	EN-04	28	133
2014	EN-05	16	56

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	EN	9	277
2017	EN-04	11	121
2017	EN-05	7	81
2014	EN	14	267
2014	EN-03	11	45
2014	EN-04	14	133
2014	EN-05	17	56

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	EN	10	277
2017	EN-04	12	121
2017	EN-05	9	81
2014	EN	9	267
2014	EN-04	10	133
2014	EN-05	9	56

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EN	11	277
2017	EN-03	11	44
2017	EN-04	9	121
2017	EN-05	15	81
2014	EN	9	267
2014	EN-04	10	133
2014	EN-05	11	56

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EN	10	277
2017	EN-04	14	121
2017	EN-05	10	81
2014	EN	9	267
2014	EN-04	13	133

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EN	11	277
2017	EN-03	11	44
2017	EN-04	16	121
2017	EN-05	7	81
2017	EN-06	0	14
2014	EN	14	267
2014	EN-03	15	45
2014	EN-04	12	133
2014	EN-05	18	56

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	EN	8	277
2017	EN-04	11	121
2014	EN	8	267
2014	EN-03	16	45
2014	EN-04	8	133

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	EN	10	277
2017	EN-04	9	121
2017	EN-05	16	81
2014	EN	11	267
2014	EN-03	11	45
2014	EN-04	11	133
2014	EN-05	9	56

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EN	23	277
2017	EN-03	25	44
2017	EN-04	22	121
2017	EN-05	25	81
2014	EN	23	267
2014	EN-03	23	45
2014	EN-04	23	133
2014	EN-05	26	56

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	EN	9	277
2017	EN-04	10	121
2017	EN-05	9	81
2017	EN-06	0	14
2014	EN	12	267
2014	EN-03	11	45
2014	EN-04	12	133
2014	EN-05	9	56

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EN	44	277
2017	EN-03	47	44
2017	EN-04	41	121
2017	EN-05	50	81
2017	EN-06	44	14
2014	EN	38	267
2014	EN-03	47	45
2014	EN-04	37	133
2014	EN-05	34	56

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	EN-03	0	44
2017	EN-04	0	121
2017	EN-06	0	14
2014	EN	2	267
2014	EN-03	0	45
2014	EN-06	0	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EN	56	277
2017	EN-03	54	44
2017	EN-04	58	121
2017	EN-05	61	81
2017	EN-06	51	14
2014	EN	47	267
2014	EN-03	47	45
2014	EN-04	45	133
2014	EN-05	56	56
2014	EN-06	58	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EN-06	0	14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	12	277
2017	EN-04	11	121
2017	EN-05	15	81
2014	EN	13	267
2014	EN-03	15	45
2014	EN-04	8	133
2014	EN-05	18	56

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	96	4	296
2017	EN-02	89	11	11
2017	EN-03	94	6	47
2017	EN-04	98	2	128
2017	EN-05	96	4	86
2017	EN-06	87	13	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	21	17	7	5	28	7	56	18	2208
2017	EN-01	35	9	9	9	0	29	9	71	15	11
2017	EN-02	13	14	16	3	3	33	19	56	11	146
2017	EN-03	15	16	16	7	5	34	8	52	20	360
2017	EN-04	14	19	17	7	6	31	7	52	21	925
2017	EN-05	16	27	20	7	4	20	5	58	15	579
2017	EN-06	24	30	11	8	3	20	4	71	14	151
2014	EN	15	22	18	5	5	31	6	57	15	2240
2014	EN-02	19	10	15	7	2	32	15	54	18	105
2014	EN-03	14	18	14	6	5	35	9	56	19	378
2014	EN-04	12	19	20	4	5	33	6	52	15	971
2014	EN-05	15	27	19	4	4	25	5	61	12	576
2014	EN-06	25	28	12	5	2	23	4	73	10	167

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	31	36	14	6	4	8	1	74	11	2206
2017	EN-01	53	9	18	0	0	20	0	77	0	11
2017	EN-02	29	31	19	3	1	14	2	72	5	146
2017	EN-03	33	33	15	5	4	10	0	73	10	359
2017	EN-04	28	38	13	6	5	9	1	72	13	924
2017	EN-05	32	39	16	7	3	4	0	74	10	579
2017	EN-06	46	32	10	3	3	4	1	83	7	151
2014	EN	26	38	17	5	3	10	1	72	9	2240
2014	EN-02	25	39	14	3	2	15	2	77	6	105
2014	EN-03	24	40	14	6	3	12	0	73	10	378
2014	EN-04	23	36	19	5	3	12	1	68	10	971
2014	EN-05	29	40	15	5	3	7	1	76	8	576
2014	EN-06	39	38	15	2	1	6	0	81	3	167
2011	EN	31	39	15	5	3	7	0	76	8	2600
2011	EN-01	48	29	9	0	0	14	0	89	0	20
2011	EN-02	30	44	10	4	2	10	0	82	6	169
2011	EN-03	31	40	15	3	3	9	0	77	7	497
2011	EN-04	29	39	17	6	3	6	0	73	9	1059
2011	EN-05	30	41	15	5	4	5	1	75	9	633
2011	EN-06	44	36	14	4	0	3	0	82	4	189

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	54	10	5	1	1	1	85	6	2205
2017	EN-01	18	64	18	0	0	0	0	82	0	11
2017	EN-02	16	53	16	10	3	1	1	71	13	146
2017	EN-03	22	55	14	7	1	1	0	77	8	360
2017	EN-04	29	56	9	4	1	1	0	85	5	922
2017	EN-05	34	55	6	3	1	1	1	90	4	579
2017	EN-06	43	43	8	1	0	1	4	90	1	151
2014	EN	28	56	10	4	1	1	1	86	5	2241
2014	EN-02	19	50	12	11	1	5	3	74	13	105
2014	EN-03	21	58	14	4	1	1	0	80	5	379
2014	EN-04	27	60	8	3	0	1	0	88	4	971
2014	EN-05	35	50	8	4	1	0	0	87	5	576
2014	EN-06	34	53	6	4	0	0	2	90	4	167
2011	EN	26	55	11	5	1	1	1	82	7	2598
2011	EN-01	13	29	25	10	0	9	15	55	13	20
2011	EN-02	18	50	17	10	2	2	1	70	12	169
2011	EN-03	19	56	14	8	2	1	0	76	10	496
2011	EN-04	24	58	10	5	1	0	1	83	6	1057
2011	EN-05	30	55	8	3	2	1	1	87	5	634
2011	EN-06	41	45	8	2	0	0	4	89	3	189
2008	EN	25	55	11	6	2	1	1	81	8	1981
2008	EN-02	17	55	14	8	3	1	1	74	12	121
2008	EN-03	19	58	14	7	1	0	1	78	8	351
2008	EN-04	23	57	11	7	2	0	0	80	9	816
2008	EN-05	29	56	9	4	2	0	1	86	6	503
2008	EN-06	45	39	7	3	3	0	3	87	6	136

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	11	23	24	8	4	27	5	48	17	2205
2017	EN-01	18	29	26	0	0	26	0	64	0	11
2017	EN-02	8	18	18	8	3	37	8	47	20	145
2017	EN-03	9	20	25	9	4	29	4	43	20	359
2017	EN-04	10	23	23	8	4	28	4	49	17	923
2017	EN-05	11	24	27	8	4	22	3	47	16	580
2017	EN-06	17	21	23	6	3	22	9	55	12	151
2014	EN	8	22	26	8	3	28	6	44	17	2240
2014	EN-02	5	20	21	10	0	37	8	45	17	105
2014	EN-03	8	21	23	8	3	31	6	46	18	378
2014	EN-04	7	21	28	9	4	27	5	41	19	971
2014	EN-05	9	22	26	7	4	25	6	46	16	576
2014	EN-06	10	28	26	5	1	24	6	54	8	167
2011	EN	6	21	27	8	5	27	5	40	19	2600
2011	EN-01	0	14	24	5	0	34	23	33	12	20
2011	EN-02	6	20	21	7	2	35	10	45	16	169
2011	EN-03	7	20	28	8	5	29	4	40	19	496
2011	EN-04	5	22	28	8	4	27	5	39	19	1059
2011	EN-05	5	23	26	10	6	26	3	40	23	634
2011	EN-06	12	20	29	7	5	22	6	44	16	189

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	43	36	9	3	1	6	1	85	4	2210
2017	EN-01	53	28	9	0	0	9	0	90	0	11
2017	EN-02	42	36	7	1	1	11	1	90	2	146
2017	EN-03	43	38	8	2	2	7	0	87	4	360
2017	EN-04	43	36	11	2	1	7	0	85	4	926
2017	EN-05	42	37	10	4	1	4	1	84	6	580
2017	EN-06	48	35	7	2	1	4	3	89	4	151
2014	EN	38	39	10	4	2	6	1	84	6	2240
2014	EN-02	41	35	5	3	2	11	3	89	6	105
2014	EN-03	36	44	11	2	1	6	0	85	3	378
2014	EN-04	38	40	10	4	2	6	0	83	6	971
2014	EN-05	40	37	11	3	1	6	1	83	5	576
2014	EN-06	36	35	11	7	2	5	4	79	9	167
2011	EN	37	36	13	4	1	7	1	80	6	2598
2011	EN-01	28	34	9	5	0	14	10	81	6	20
2011	EN-02	38	34	12	2	1	13	1	83	4	169
2011	EN-03	37	39	12	3	2	7	0	81	5	495
2011	EN-04	38	36	12	5	1	7	1	80	6	1058
2011	EN-05	36	37	13	5	2	6	1	79	7	634
2011	EN-06	40	29	14	5	1	5	5	77	7	189
2008	EN	32	40	13	5	2	6	1	79	8	1979
2008	EN-02	37	40	8	4	1	7	2	85	6	121
2008	EN-03	33	44	12	3	2	5	1	82	6	351
2008	EN-04	32	40	14	5	2	8	0	78	7	815
2008	EN-05	32	40	12	7	3	5	1	77	11	503
2008	EN-06	35	33	12	6	5	6	4	75	12	136

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	34	37	13	4	2	9	1	78	7	2206
2017	EN-01	53	28	9	0	0	9	0	90	0	11
2017	EN-02	32	35	10	1	1	17	3	84	4	146
2017	EN-03	36	37	13	2	2	10	0	80	5	359
2017	EN-04	31	38	13	5	3	10	0	76	9	925
2017	EN-05	35	36	14	5	2	7	1	77	8	579
2017	EN-06	44	37	9	3	2	1	3	85	6	150
2014	EN	30	37	13	5	3	10	1	76	9	2241
2014	EN-02	29	32	10	6	2	18	3	77	10	105
2014	EN-03	24	37	17	5	2	13	1	71	9	379
2014	EN-04	28	40	13	6	3	11	0	76	10	971
2014	EN-05	34	37	13	4	3	8	1	79	7	576
2014	EN-06	37	31	14	9	2	4	3	73	12	167
2011	EN	28	37	15	6	3	10	1	73	10	2600
2011	EN-01	24	38	5	5	0	18	10	86	7	20
2011	EN-02	25	38	16	3	1	17	1	76	5	169
2011	EN-03	26	37	17	5	3	13	0	72	9	496
2011	EN-04	27	37	15	6	4	10	1	72	11	1059
2011	EN-05	29	38	14	6	4	8	1	73	11	634
2011	EN-06	38	29	15	6	1	6	5	76	7	189
2008	EN	29	35	14	9	5	7	1	70	14	1979
2008	EN-02	36	39	10	7	2	7	1	80	10	121
2008	EN-03	28	42	12	6	4	7	1	76	11	351
2008	EN-04	28	34	16	9	4	8	1	68	15	816
2008	EN-05	29	34	15	9	6	6	1	67	17	502
2008	EN-06	36	27	13	11	4	4	5	70	16	135

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	7	93	2202
2017	EN-01	0	100	11
2017	EN-02	6	94	146
2017	EN-03	7	93	360
2017	EN-04	7	93	923
2017	EN-05	8	92	576
2017	EN-06	4	96	150
2014	EN	5	95	2233
2014	EN-02	5	95	105
2014	EN-03	5	95	375
2014	EN-04	7	93	970
2014	EN-05	3	97	574

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	EN	31	151
2017	EN-03	59	24
2017	EN-04	22	63
2017	EN-05	26	45
2014	EN	27	119
2014	EN-04	30	70

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EN	77	151
2017	EN-03	70	24
2017	EN-04	81	63
2017	EN-05	78	45
2014	EN	85	119
2014	EN-03	88	17
2014	EN-04	84	70
2014	EN-05	90	20

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	EN	151
2017	EN-03	24
2017	EN-04	63
2017	EN-05	45

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EN	151
2017	EN-03	24
2017	EN-04	63
2017	EN-05	45
2014	EN	119
2014	EN-03	17
2014	EN-04	70
2014	EN-05	20

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	EN	5	151
2014	EN	9	119
2014	EN-04	12	70
2014	EN-05	0	20

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	EN	7	151
2014	EN	6	119
2014	EN-04	7	70

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	9	151
2017	EN-04	9	63
2014	EN	8	119
2014	EN-03	0	17
2014	EN-04	8	70

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	EN	20	152
2017	EN-03	24	24
2017	EN-04	13	64
2017	EN-05	30	45
2014	EN	22	118
2014	EN-03	41	17
2014	EN-04	17	69

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	EN	29	152
2017	EN-03	41	24
2017	EN-04	20	64
2017	EN-05	37	45
2014	EN	34	118
2014	EN-04	32	69
2014	EN-05	50	20

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	EN	13	152
2017	EN-03	20	24
2017	EN-04	8	64
2017	EN-05	18	45
2014	EN	13	118
2014	EN-04	9	69

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	EN	7	152
2014	EN-04	0	69

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	EN	25	152
2017	EN-03	33	24
2017	EN-04	25	64
2017	EN-05	16	45
2014	EN	16	118
2014	EN-04	17	69

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	EN	30	152
2017	EN-03	25	24
2017	EN-04	27	64
2017	EN-05	36	45
2014	EN	23	118
2014	EN-04	24	69

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	EN-05	45
2014	EN	118
2014	EN-03	17
2014	EN-04	69
2014	EN-05	20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	EN	152
2017	EN-03	24
2017	EN-04	64
2017	EN-05	45

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	EN-03	0	24
2014	EN	4	118
2014	EN-03	0	17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	EN	8	152
2017	EN-04	9	64
2014	EN	12	118
2014	EN-03	0	17
2014	EN-04	15	69

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	EN-03	24
2017	EN-04	64
2017	EN-05	45

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	EN	7	152
2014	EN	8	118
2014	EN-04	9	69

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	EN-04	64
2017	EN-05	45
2014	EN	118
2014	EN-03	17
2014	EN-04	69
2014	EN-05	20

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	25	152
2017	EN-03	21	24
2017	EN-04	31	64
2017	EN-05	25	45
2014	EN	25	118
2014	EN-04	29	69

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EN	27	152
2017	EN-03	50	24
2017	EN-04	22	64
2017	EN-05	21	45
2014	EN	19	119
2014	EN-04	23	70

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	EN	12	152
2017	EN-04	8	64
2017	EN-05	14	45
2014	EN	9	119
2014	EN-04	11	70

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EN	6	152
2014	EN	7	119
2014	EN-04	7	70
2014	EN-05	0	20

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	EN	9	152
2017	EN-04	8	64
2014	EN	9	119
2014	EN-04	10	70

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EN	4	152

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	EN	5	152
2014	EN	4	119

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EN	8	152
2014	EN	7	119
2014	EN-04	7	70
2014	EN-05	0	20

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	EN	6	152
2017	EN-04	8	64
2014	EN	11	119
2014	EN-04	11	70

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EN	55	152
2017	EN-03	29	24
2017	EN-04	64	64
2017	EN-05	60	45
2014	EN	59	119
2014	EN-03	82	17
2014	EN-04	54	70
2014	EN-05	70	20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EN	5	144
2017	EN-05	0	42

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EN	18	144
2017	EN-03	23	22
2017	EN-04	16	63
2017	EN-05	15	42
2014	EN	14	114
2014	EN-04	16	68

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	EN-05	42
2014	EN	114
2014	EN-03	16
2014	EN-04	68
2014	EN-05	19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	EN-04	63
2017	EN-05	42
2014	EN	114
2014	EN-03	16
2014	EN-04	68
2014	EN-05	19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	EN-04	63
2017	EN-05	42
2014	EN-03	16
2014	EN-05	19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EN-03	0	22
2014	EN	7	114
2014	EN-04	7	68

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EN	11	144
2017	EN-04	11	63
2014	EN	8	114
2014	EN-03	0	16
2014	EN-04	9	68

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	EN	12	144
2017	EN-04	13	63
2014	EN	7	114

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	EN	10	144
2017	EN-04	11	63
2014	EN	11	114
2014	EN-04	9	68

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EN	26	144
2017	EN-03	32	22
2017	EN-04	29	63
2017	EN-05	21	42
2014	EN	22	114
2014	EN-04	19	68
2014	EN-05	43	19

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	EN	6	144
2014	EN-03	0	16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EN	51	144
2017	EN-03	58	22
2017	EN-04	51	63
2017	EN-05	50	42
2014	EN	43	114
2014	EN-03	31	16
2014	EN-04	45	68
2014	EN-05	42	19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	EN	144
2017	EN-03	22
2017	EN-04	63
2017	EN-05	42
2014	EN-03	16
2014	EN-04	68

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EN	63	144
2017	EN-03	58	22
2017	EN-04	71	63
2017	EN-05	61	42
2014	EN	64	114
2014	EN-03	44	16
2014	EN-04	69	68
2014	EN-05	68	19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EN-03	0	22
2017	EN-05	0	42

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	15	144
2017	EN-04	14	63
2017	EN-05	16	42
2014	EN	16	114
2014	EN-04	14	68

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	94	6	151
2017	EN-03	91	9	24
2017	EN-04	94	6	63
2017	EN-05	98	2	45

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	20	18	3	2	34	6	60	9	2207
2017	EN-01	35	27	9	0	0	20	10	88	0	11
2017	EN-02	14	13	14	2	1	41	15	62	6	146
2017	EN-03	14	18	19	2	3	38	7	57	9	360
2017	EN-04	13	18	19	4	2	38	6	56	10	926
2017	EN-05	18	24	20	3	2	27	6	62	8	578
2017	EN-06	28	26	15	1	1	27	3	76	3	150
2014	EN	15	19	18	2	2	38	6	60	8	2238
2014	EN-02	19	21	12	2	3	33	11	71	9	105
2014	EN-03	12	18	18	2	1	43	6	59	6	377
2014	EN-04	13	16	19	3	3	40	6	54	10	971
2014	EN-05	17	22	19	2	2	32	7	63	6	576
2014	EN-06	24	23	13	3	1	33	3	73	7	167

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	31	36	14	4	2	11	1	77	7	2208
2017	EN-01	44	37	9	0	0	11	0	90	0	11
2017	EN-02	28	32	15	3	1	17	3	75	5	146
2017	EN-03	33	35	12	4	3	12	1	78	8	360
2017	EN-04	27	37	16	4	2	13	1	74	7	925
2017	EN-05	34	37	15	4	3	7	1	77	7	579
2017	EN-06	48	35	9	2	1	6	1	88	3	151
2014	EN	28	35	15	3	2	15	1	75	6	2236
2014	EN-02	27	38	11	2	4	16	2	80	7	105
2014	EN-03	25	35	17	3	1	18	1	74	5	377
2014	EN-04	25	35	17	4	2	15	1	72	8	970
2014	EN-05	31	35	14	3	2	13	1	78	6	576
2014	EN-06	37	35	13	3	1	11	0	81	4	167
2011	EN	33	40	14	3	2	8	0	80	5	2600
2011	EN-01	47	34	0	0	0	19	0	100	0	20
2011	EN-02	40	36	11	1	1	11	0	86	2	169
2011	EN-03	30	41	13	3	2	10	0	79	6	496
2011	EN-04	32	40	15	3	2	9	0	78	5	1060
2011	EN-05	34	41	12	3	3	7	0	81	6	633
2011	EN-06	41	40	15	0	0	4	0	84	1	189

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	27	28	19	13	13	0	1	55	26	2201
2017	EN-01	36	0	28	9	27	0	0	36	36	11
2017	EN-02	23	21	24	19	13	1	0	44	32	146
2017	EN-03	22	28	21	14	14	0	1	50	28	360
2017	EN-04	27	28	19	13	12	0	1	55	26	920
2017	EN-05	28	29	16	13	12	0	1	59	25	577
2017	EN-06	33	23	16	13	15	0	0	57	27	151

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	14	27	28	18	11	0	1	42	30	2203
2017	EN-01	44	27	29	0	0	0	0	71	0	11
2017	EN-02	30	31	28	8	2	0	1	62	10	145
2017	EN-03	15	30	30	16	8	0	1	46	24	360
2017	EN-04	14	29	27	19	10	0	1	44	29	923
2017	EN-05	8	25	30	20	16	0	1	33	36	578
2017	EN-06	10	21	26	25	17	1	0	31	43	150

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	33	24	15	8	0	1	52	24	2200
2017	EN-01	44	18	29	0	0	0	10	68	0	11
2017	EN-02	31	37	20	9	2	0	1	69	11	145
2017	EN-03	23	36	21	12	7	0	1	60	19	358
2017	EN-04	19	33	24	15	7	0	1	53	23	921
2017	EN-05	10	33	28	18	10	0	1	43	28	578
2017	EN-06	10	31	23	22	13	1	0	42	35	151

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	27	26	18	12	1	43	31	2206
2017	EN-01	35	26	28	11	0	0	61	11	11
2017	EN-02	23	27	29	11	7	3	51	18	146
2017	EN-03	20	27	27	13	12	2	48	25	360
2017	EN-04	16	28	24	19	11	1	45	31	925
2017	EN-05	11	25	28	21	13	1	37	35	579
2017	EN-06	12	20	28	20	20	0	32	40	150

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	36	31	17	8	4	0	4	70	12	2202
2017	EN-01	72	9	0	11	0	0	9	88	12	11
2017	EN-02	51	24	11	4	1	1	8	82	6	145
2017	EN-03	41	30	14	7	3	1	4	75	10	360
2017	EN-04	38	33	14	7	3	0	4	74	11	920
2017	EN-05	27	32	23	9	5	0	3	61	15	579
2017	EN-06	23	25	30	16	6	0	1	48	22	151

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	33	24	11	7	0	59	18	2201
2017	EN-01	64	36	0	0	0	0	100	0	11
2017	EN-02	35	31	19	9	6	1	66	15	145
2017	EN-03	28	37	20	10	6	0	65	15	358
2017	EN-04	28	30	24	11	7	0	58	17	924
2017	EN-05	19	35	26	12	8	0	54	20	579
2017	EN-06	21	34	26	15	4	1	55	19	149

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	22	34	26	12	6	0	1	56	18	2203
2017	EN-01	64	27	9	0	0	0	0	91	0	11
2017	EN-02	30	32	24	9	2	0	2	64	11	145
2017	EN-03	23	37	23	10	6	0	1	61	16	358
2017	EN-04	20	35	26	13	6	0	1	55	19	924
2017	EN-05	20	31	30	11	7	0	0	52	18	580
2017	EN-06	23	36	22	13	5	1	0	59	19	149

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	35	26	14	8	0	1	51	23	2200
2017	EN-01	55	18	27	0	0	0	0	73	0	11
2017	EN-02	24	41	18	12	5	0	1	65	17	145
2017	EN-03	19	39	25	9	6	1	1	59	15	359
2017	EN-04	16	35	24	16	8	0	1	52	24	921
2017	EN-05	12	32	30	16	9	0	1	44	25	580
2017	EN-06	16	26	30	14	13	0	1	43	27	149

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	23	35	21	13	7	0	1	59	20	2204
2017	EN-01	46	36	9	0	0	0	10	90	0	11
2017	EN-02	25	33	18	17	6	0	1	60	22	145
2017	EN-03	22	37	23	10	6	1	1	60	16	359
2017	EN-04	24	34	21	13	7	0	1	59	20	924
2017	EN-05	21	35	22	14	7	0	1	57	21	580
2017	EN-06	26	36	20	11	7	0	1	62	18	149

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	35	22	10	6	0	1	61	16	2198
2017	EN-01	47	45	0	9	0	0	0	91	9	11
2017	EN-02	35	40	16	5	1	1	1	76	7	145
2017	EN-03	29	38	21	7	4	1	1	67	12	358
2017	EN-04	26	35	21	10	6	1	1	62	17	922
2017	EN-05	22	33	24	13	8	0	1	55	20	577
2017	EN-06	24	29	26	13	8	0	0	53	21	149

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	57	23	11	5	3	1	81	8	2207
2017	EN-01	91	9	0	0	0	0	100	0	11
2017	EN-02	66	19	10	3	1	1	85	5	146
2017	EN-03	60	20	11	6	3	1	80	9	360
2017	EN-04	54	25	12	5	4	1	80	8	925
2017	EN-05	57	23	11	5	3	1	81	8	578
2017	EN-06	62	26	7	1	3	0	88	5	151

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	73	13	4	4	3	1	2	88	7	2201
2017	EN-01	82	9	0	0	0	0	10	100	0	11
2017	EN-02	79	13	3	1	1	0	3	94	3	145
2017	EN-03	73	10	6	4	4	1	2	86	8	358
2017	EN-04	70	15	4	4	3	1	3	89	7	920
2017	EN-05	74	11	4	5	5	0	1	86	9	580
2017	EN-06	81	10	3	1	3	1	1	93	5	151

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	57	27	9	3	2	0	1	85	5	2205
2017	EN-01	72	18	0	0	0	0	10	100	0	11
2017	EN-02	69	21	7	3	0	0	1	90	3	145
2017	EN-03	54	29	10	4	2	0	1	84	6	360
2017	EN-04	55	28	10	4	2	1	1	84	5	925
2017	EN-05	59	27	9	3	2	0	1	86	5	579
2017	EN-06	60	25	11	1	1	1	1	87	3	149

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	58	22	9	5	5	1	1	81	10	2206
2017	EN-01	82	9	0	0	0	0	10	100	0	11
2017	EN-02	63	19	12	4	1	1	1	83	5	146
2017	EN-03	56	22	10	5	5	1	1	79	10	360
2017	EN-04	57	22	8	5	5	1	2	81	11	922
2017	EN-05	58	20	8	5	7	0	1	80	12	580
2017	EN-06	63	21	9	3	4	1	1	85	7	151

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	54	18	5	2	1	0	19	89	5	2200
2017	EN-01	90	0	0	0	0	0	10	100	0	11
2017	EN-02	67	4	1	0	0	1	27	99	0	145
2017	EN-03	58	12	5	1	2	0	23	90	4	360
2017	EN-04	52	15	4	2	1	0	25	90	4	919
2017	EN-05	52	27	7	4	2	0	8	85	7	578
2017	EN-06	44	36	10	5	2	0	4	83	7	151

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	23	8	3	1	1	3	87	4	2201
2017	EN-01	82	18	0	0	0	0	0	100	0	11
2017	EN-02	74	14	4	1	0	1	5	94	2	144
2017	EN-03	66	17	8	4	2	0	3	86	6	359
2017	EN-04	58	25	8	3	1	1	5	87	4	923
2017	EN-05	60	25	8	3	1	0	2	87	5	577
2017	EN-06	65	18	12	1	1	1	1	85	3	151

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	70	17	6	2	2	0	2	89	5	2206
2017	EN-01	64	9	18	0	0	0	10	81	0	11
2017	EN-02	59	18	7	5	6	1	2	80	12	146
2017	EN-03	60	17	10	4	5	0	2	80	10	359
2017	EN-04	70	18	6	2	1	0	3	91	4	924
2017	EN-05	77	16	4	1	2	0	1	94	3	579
2017	EN-06	85	8	4	2	0	0	1	94	2	151

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	29	10	3	1	2	85	4	2200
2017	EN-01	82	9	0	0	0	10	100	0	11
2017	EN-02	54	31	10	4	1	1	86	5	146
2017	EN-03	52	30	11	3	1	3	85	4	358
2017	EN-04	50	32	12	4	1	2	83	5	920
2017	EN-05	61	26	9	2	1	2	88	3	578
2017	EN-06	67	21	8	1	0	2	90	1	151

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	9	31	40	14	5	0	0	40	19	2210
2017	EN-01	26	45	28	0	0	0	0	72	0	11
2017	EN-02	18	37	38	6	1	0	0	55	7	146
2017	EN-03	10	34	36	15	4	0	0	44	20	360
2017	EN-04	8	34	39	14	4	1	0	43	18	926
2017	EN-05	7	26	45	16	6	0	0	33	22	580
2017	EN-06	6	24	42	20	8	0	1	30	28	151

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	7	18	40	25	10	35	25	2200
2017	EN-01	0	0	18	38	44	82	0	11
2017	EN-02	3	11	34	32	20	52	14	144
2017	EN-03	6	16	39	28	10	39	22	360
2017	EN-04	6	17	41	25	11	36	23	921
2017	EN-05	8	21	43	20	7	27	30	577
2017	EN-06	11	22	39	21	8	28	32	151

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	24	42	18	8	3	4	0	70	12	2208
2017	EN-01	29	44	9	9	9	0	0	73	18	11
2017	EN-02	22	40	19	9	4	6	1	65	14	146
2017	EN-03	27	40	14	7	6	6	0	72	14	360
2017	EN-04	22	41	20	9	4	5	0	66	13	925
2017	EN-05	23	46	18	8	2	2	0	71	10	580
2017	EN-06	36	46	12	4	1	1	0	82	5	150

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	42	18	12	7	2	62	19	2208
2017	EN-01	55	45	0	0	0	0	100	0	11
2017	EN-02	24	43	16	8	6	3	69	14	146
2017	EN-03	23	38	17	12	8	1	62	21	360
2017	EN-04	17	42	20	12	7	2	60	20	925
2017	EN-05	18	43	19	13	7	1	61	20	580
2017	EN-06	23	44	14	11	7	0	67	19	150

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	11	89	2206
2017	EN-01	0	100	11
2017	EN-02	13	87	145
2017	EN-03	11	89	359
2017	EN-04	13	87	925
2017	EN-05	11	89	579
2017	EN-06	4	96	151
2014	EN	9	91	2237
2014	EN-02	7	93	105
2014	EN-03	8	92	378
2014	EN-04	10	90	970
2014	EN-05	8	92	574
2014	EN-06	5	95	167

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	73	27	254
2017	EN-02	63	37	19
2017	EN-03	72	28	39
2017	EN-04	75	25	122
2017	EN-05	71	29	66
2014	EN	74	26	192
2014	EN-03	87	13	32
2014	EN-04	73	27	93
2014	EN-05	63	37	48

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	37	7	5	3	86	8	185
2017	EN-02	41	16	33	9	0	58	9	12
2017	EN-03	53	40	0	4	3	93	7	28
2017	EN-04	49	40	6	3	2	89	5	91
2017	EN-05	48	35	7	6	4	83	11	47
2014	EN	59	27	6	3	4	86	8	143
2014	EN-03	61	26	10	0	3	86	3	28
2014	EN-04	56	29	6	4	4	85	9	68
2014	EN-05	70	20	7	3	0	90	3	30

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	32	24	18	10	10	5	0	34	66	2208
2017	EN-01	18	0	38	9	27	9	0	19	81	11
2017	EN-02	24	21	24	12	10	8	1	26	74	146
2017	EN-03	30	23	21	13	10	3	0	31	69	360
2017	EN-04	32	25	18	9	11	5	0	34	66	924
2017	EN-05	34	25	17	10	9	4	0	36	64	580
2017	EN-06	35	27	15	10	12	1	1	35	65	151

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	15	1380
2017	EN-02	26	96
2017	EN-03	11	239
2017	EN-04	14	572
2017	EN-05	14	353
2017	EN-06	17	95

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	32	1380
2017	EN-02	44	96
2017	EN-03	31	239
2017	EN-04	30	572
2017	EN-05	34	353
2017	EN-06	32	95

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	13	1380
2017	EN-02	25	96
2017	EN-03	13	239
2017	EN-04	12	572
2017	EN-05	12	353
2017	EN-06	11	95

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EN	45	1380
2017	EN-02	16	96
2017	EN-03	39	239
2017	EN-04	47	572
2017	EN-05	54	353
2017	EN-06	48	95

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EN	6	1380
2017	EN-02	6	96
2017	EN-03	8	239
2017	EN-04	7	572
2017	EN-05	4	353
2017	EN-06	3	95

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EN	42	1380
2017	EN-02	43	96
2017	EN-03	45	239
2017	EN-04	43	572
2017	EN-05	39	353
2017	EN-06	40	95

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EN	5	42	21	11	5	16	1365
2017	EN-02	2	44	26	15	3	10	95
2017	EN-03	5	45	21	10	7	12	235
2017	EN-04	6	42	22	10	4	16	565
2017	EN-05	5	38	22	12	6	17	350
2017	EN-06	7	43	13	16	3	18	95

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	9	22	17	19	23	2	8	35	47	1385
2017	EN-02	18	32	13	15	17	2	3	53	33	97
2017	EN-03	12	23	17	16	24	1	8	38	43	240
2017	EN-04	8	21	18	19	24	2	8	33	48	574
2017	EN-05	6	20	16	21	25	3	10	30	52	354
2017	EN-06	11	15	14	27	20	2	10	30	53	95

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	2	8	13	19	48	3	7	11	75	1387
2017	EN-02	4	11	14	22	44	2	3	15	69	97
2017	EN-03	4	9	15	18	47	2	6	14	70	240
2017	EN-04	2	7	15	18	46	3	8	10	73	576
2017	EN-05	1	8	9	19	52	4	7	10	80	354
2017	EN-06	2	3	6	27	47	4	10	6	86	95

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me