2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 27 47 5 12 7 0 0 75 20 692
2017 EL-03 18 50 10 14 8 0 0 68 22 57
2017 EL-04 36 42 5 9 6 0 2 80 15 61
2017 EL-05 29 48 4 13 6 0 0 78 19 225
2017 EL-06 24 52 6 10 7 0 0 76 18 204
2017 EL-07 29 43 7 14 8 0 0 72 22 86
2017 EL-08 46 54 0 0 0 0 0 100 0 13
2014 EL 24 48 8 14 5 0 0 73 20 785
2014 EL-01 31 43 17 9 0 0 0 74 9 11
2014 EL-02 32 46 0 22 0 0 0 78 22 14
2014 EL-03 29 45 8 16 2 0 0 75 17 48
2014 EL-04 21 44 9 21 5 0 0 66 26 102
2014 EL-05 21 54 9 10 5 0 0 76 15 257
2014 EL-06 30 44 5 17 4 0 0 74 21 208
2014 EL-07 24 47 11 11 7 0 0 71 18 93
2014 EL-08 11 79 11 0 0 0 0 89 0 10
2011 EL 31 50 5 10 4 0 0 81 14 973
2011 EL-02 19 60 4 7 11 0 0 79 18 28
2011 EL-03 28 58 6 8 0 0 0 87 8 82
2011 EL-04 30 50 6 12 2 0 0 80 14 121
2011 EL-05 32 51 4 10 3 0 0 83 13 295
2011 EL-06 29 51 5 10 6 0 0 80 15 267
2011 EL-07 46 41 4 8 2 0 0 86 10 104
2011 EL-08 43 47 9 0 0 0 0 91 0 12
2008 EL 28 51 4 11 4 0 0 80 16 741
2008 EL-02 25 56 11 8 0 0 0 81 8 27
2008 EL-03 27 55 3 10 5 0 0 81 15 58
2008 EL-04 29 46 9 11 5 0 0 75 16 75
2008 EL-05 25 53 6 12 4 0 0 78 16 236
2008 EL-06 30 53 2 8 6 0 1 84 14 188
2008 EL-07 37 47 2 10 1 1 1 86 12 95
2008 EL-08 16 67 0 17 0 0 0 83 17 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 61 24 6 4 3 1 1 87 7 691
2017 EL-03 59 33 2 5 1 0 0 92 6 57
2017 EL-04 55 31 8 0 2 3 2 90 2 61
2017 EL-05 63 22 3 6 3 0 1 87 10 224
2017 EL-06 60 24 8 3 2 0 2 86 6 204
2017 EL-07 62 20 11 2 3 0 0 83 6 86
2017 EL-08 61 23 8 0 0 8 0 91 0 13
2014 EL 57 27 6 5 2 1 2 86 7 784
2014 EL-01 91 9 0 0 0 0 0 100 0 11
2014 EL-02 81 12 7 0 0 0 0 93 0 14
2014 EL-03 62 30 4 5 0 0 0 92 5 48
2014 EL-04 52 31 6 5 5 0 1 84 10 102
2014 EL-05 56 25 8 6 2 1 2 83 8 256
2014 EL-06 58 26 6 4 2 1 3 87 7 208
2014 EL-07 55 31 7 4 1 1 1 88 5 93
2014 EL-08 80 20 0 0 0 0 0 100 0 10
2011 EL 66 20 7 3 2 0 2 88 6 972
2011 EL-02 58 23 11 0 7 0 0 82 7 28
2011 EL-03 65 21 6 6 0 0 1 88 6 82
2011 EL-04 61 24 5 3 5 0 3 87 8 121
2011 EL-05 67 19 5 4 3 0 1 88 7 295
2011 EL-06 65 20 7 3 1 1 2 88 4 267
2011 EL-07 66 18 10 3 1 0 2 86 4 103
2011 EL-08 74 17 9 0 0 0 0 91 0 12
2008 EL 62 26 6 3 1 0 3 90 4 738
2008 EL-02 55 33 11 0 0 0 0 89 0 27
2008 EL-03 62 27 2 2 5 0 2 91 7 58
2008 EL-04 64 16 9 5 3 0 3 82 8 74
2008 EL-05 63 26 6 2 1 0 2 90 4 235
2008 EL-06 62 25 6 5 1 1 2 89 5 187
2008 EL-07 59 31 3 1 0 0 5 96 1 95
2008 EL-08 41 43 17 0 0 0 0 83 0 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 62 20 7 5 3 0 2 84 8 691
2017 EL-03 69 18 7 6 0 0 0 87 6 57
2017 EL-04 66 18 3 9 2 0 2 86 11 61
2017 EL-05 65 18 6 3 4 0 4 86 7 225
2017 EL-06 58 20 8 6 5 0 2 80 11 203
2017 EL-07 55 23 16 3 1 0 1 79 5 86
2017 EL-08 45 23 16 8 8 0 0 68 16 13
2014 EL 61 19 8 5 4 0 3 83 10 783
2014 EL-01 74 17 0 0 9 0 0 91 9 11
2014 EL-02 87 6 0 0 7 0 0 93 7 14
2014 EL-03 73 21 0 5 0 0 2 95 5 47
2014 EL-04 61 15 9 6 6 1 3 78 13 102
2014 EL-05 62 20 9 4 4 0 2 84 7 256
2014 EL-06 57 19 10 7 4 0 2 78 12 208
2014 EL-07 58 24 6 5 4 0 2 84 10 93
2014 EL-08 60 31 0 9 0 0 0 91 9 10
2011 EL 64 19 7 5 3 0 2 84 8 972
2011 EL-02 68 25 0 0 7 0 0 93 7 28
2011 EL-03 68 19 6 1 4 0 2 89 5 82
2011 EL-04 68 19 3 5 4 0 2 88 9 120
2011 EL-05 66 18 5 5 3 0 2 86 9 295
2011 EL-06 62 19 9 6 2 0 2 83 8 267
2011 EL-07 59 17 14 7 3 0 1 76 10 104
2011 EL-08 67 17 0 16 0 0 0 84 16 12
2008 EL 63 20 6 5 4 0 3 85 9 738
2008 EL-02 59 11 15 11 0 0 3 73 12 27
2008 EL-03 76 17 2 0 0 0 5 98 0 58
2008 EL-04 62 19 9 3 6 0 2 82 8 73
2008 EL-05 62 22 6 4 3 0 3 86 8 235
2008 EL-06 62 20 6 7 4 0 2 83 10 188
2008 EL-07 59 23 4 8 5 0 2 83 13 95
2008 EL-08 40 17 9 17 17 0 0 57 34 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 39 39 8 7 6 0 0 79 14 691
2017 EL-03 43 41 6 4 5 0 0 84 10 57
2017 EL-04 42 42 8 3 3 0 2 86 6 61
2017 EL-05 43 44 5 6 3 0 0 87 8 225
2017 EL-06 32 36 12 9 11 0 0 68 20 204
2017 EL-07 39 31 9 13 8 0 0 71 20 86
2017 EL-08 40 51 0 0 9 0 0 91 9 12
2014 EL 38 39 7 10 6 0 0 77 16 784
2014 EL-01 57 43 0 0 0 0 0 100 0 11
2014 EL-02 46 42 6 6 0 0 0 88 6 14
2014 EL-03 39 43 9 6 2 0 0 82 8 48
2014 EL-04 34 39 7 14 7 0 0 73 21 102
2014 EL-05 35 44 6 10 4 0 0 80 15 256
2014 EL-06 38 39 9 9 6 0 0 76 15 208
2014 EL-07 44 26 7 11 11 1 0 71 22 93
2014 EL-08 31 30 28 11 0 0 0 62 11 10
2011 EL 36 40 9 9 5 0 0 76 14 969
2011 EL-02 39 37 7 6 11 0 0 76 17 28
2011 EL-03 45 39 8 7 1 0 0 83 8 81
2011 EL-04 29 41 14 11 5 0 1 70 16 121
2011 EL-05 33 42 9 8 7 1 0 76 15 292
2011 EL-06 35 40 11 10 5 0 0 75 15 267
2011 EL-07 51 31 7 10 1 0 0 82 11 104
2011 EL-08 25 49 0 17 9 0 0 74 26 12

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 25 38 14 13 9 0 0 63 22 692
2017 EL-03 24 36 12 16 12 0 0 60 29 57
2017 EL-04 29 35 16 6 12 0 2 65 19 61
2017 EL-05 22 41 17 12 8 0 0 64 19 225
2017 EL-06 27 33 14 18 8 0 1 60 26 204
2017 EL-07 22 43 12 12 12 0 0 65 23 86
2017 EL-08 54 30 15 0 0 0 0 85 0 13
2014 EL 20 37 14 17 10 0 1 58 28 785
2014 EL-01 34 34 22 0 9 0 0 69 9 11
2014 EL-02 42 46 6 6 0 0 0 88 6 14
2014 EL-03 31 37 10 18 4 0 0 68 22 48
2014 EL-04 16 30 18 24 11 0 0 46 35 102
2014 EL-05 15 38 16 19 11 0 1 54 30 257
2014 EL-06 24 39 12 16 9 0 0 63 25 208
2014 EL-07 22 35 14 17 12 0 0 56 30 93
2014 EL-08 19 31 19 11 21 0 0 49 32 10
2011 EL 29 42 12 10 7 0 0 71 17 971
2011 EL-02 34 36 10 7 14 0 0 70 21 28
2011 EL-03 36 37 12 14 1 0 0 73 15 82
2011 EL-04 23 38 15 11 11 0 1 62 22 121
2011 EL-05 28 46 9 9 6 0 1 75 15 295
2011 EL-06 29 41 13 11 6 0 0 70 16 266
2011 EL-07 33 44 13 7 3 0 0 77 10 104
2011 EL-08 16 32 7 16 28 0 0 48 45 12
2008 EL 24 42 13 12 8 0 1 67 20 739
2008 EL-02 46 47 3 0 4 0 0 93 4 27
2008 EL-03 34 31 15 10 10 0 0 65 20 58
2008 EL-04 23 38 8 16 12 1 3 63 29 75
2008 EL-05 20 46 16 11 7 0 0 66 18 235
2008 EL-06 26 42 9 13 10 0 1 68 23 188
2008 EL-07 29 46 10 12 2 0 1 76 14 95
2008 EL-08 0 25 34 34 8 0 0 25 42 12

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 48 37 10 3 2 0 0 85 5 690
2017 EL-03 44 29 23 2 2 0 0 74 3 56
2017 EL-04 48 30 17 0 3 0 2 80 3 61
2017 EL-05 49 36 9 4 3 0 0 85 7 224
2017 EL-06 48 39 7 4 1 0 0 87 5 204
2017 EL-07 41 46 7 3 3 0 0 87 6 86
2017 EL-08 52 48 0 0 0 0 0 100 0 13
2014 EL 45 40 9 4 2 0 0 85 6 785
2014 EL-01 40 34 9 0 9 9 0 81 9 11
2014 EL-02 51 33 0 6 10 0 0 84 16 14
2014 EL-03 35 50 11 0 3 2 0 86 3 48
2014 EL-04 37 43 10 7 3 0 0 80 10 102
2014 EL-05 43 40 12 3 2 0 0 83 6 257
2014 EL-06 51 38 7 4 0 0 0 89 4 208
2014 EL-07 41 42 14 2 0 1 0 84 2 93
2014 EL-08 60 30 10 0 0 0 0 90 0 10
2011 EL 52 37 7 3 2 0 0 88 5 973
2011 EL-02 44 31 12 10 3 0 0 75 14 28
2011 EL-03 52 35 9 3 1 0 0 86 5 82
2011 EL-04 46 38 7 6 2 0 1 84 8 121
2011 EL-05 53 37 5 4 1 0 0 90 5 295
2011 EL-06 53 36 7 1 2 0 0 90 4 267
2011 EL-07 50 39 7 4 0 0 0 89 4 104
2011 EL-08 41 42 16 0 0 0 0 84 0 12
2008 EL 45 42 9 3 1 0 0 87 4 741
2008 EL-02 57 40 0 3 0 0 0 97 3 27
2008 EL-03 58 29 8 2 2 0 2 88 3 58
2008 EL-04 46 41 12 0 1 0 0 87 1 75
2008 EL-05 36 48 10 4 2 0 0 84 6 236
2008 EL-06 52 39 6 1 1 0 1 92 2 188
2008 EL-07 46 44 5 4 1 0 0 90 5 95
2008 EL-08 17 49 9 26 0 0 0 65 26 12

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 57 33 5 3 2 0 0 90 5 689
2017 EL-03 47 42 3 6 2 0 0 89 8 56
2017 EL-04 55 33 6 2 3 0 2 89 5 61
2017 EL-05 60 27 6 4 3 0 0 87 7 224
2017 EL-06 57 34 5 2 1 0 0 92 3 203
2017 EL-07 49 44 2 3 3 0 0 92 6 86
2017 EL-08 68 32 0 0 0 0 0 100 0 13
2014 EL 51 37 5 4 2 0 0 89 6 784
2014 EL-01 40 43 9 9 0 0 0 83 9 11
2014 EL-02 69 24 0 6 0 0 0 94 6 14
2014 EL-03 33 53 2 10 3 0 0 85 13 47
2014 EL-04 43 40 8 6 4 0 0 83 9 102
2014 EL-05 53 34 7 5 1 0 0 87 6 257
2014 EL-06 57 36 3 3 0 0 0 94 4 208
2014 EL-07 50 42 5 0 2 1 0 92 2 93
2014 EL-08 60 30 10 0 0 0 0 90 0 10
2011 EL 55 37 4 2 1 0 0 93 3 972
2011 EL-02 45 27 14 11 3 0 0 72 14 28
2011 EL-03 51 35 9 1 3 1 0 88 4 82
2011 EL-04 46 40 9 2 2 0 1 87 4 121
2011 EL-05 58 37 3 1 1 0 0 95 2 295
2011 EL-06 58 38 2 1 1 0 0 96 2 266
2011 EL-07 53 39 5 1 1 0 0 93 2 104
2011 EL-08 53 47 0 0 0 0 0 100 0 12
2008 EL 52 39 5 3 1 0 0 91 4 740
2008 EL-02 56 40 0 3 0 0 0 97 3 27
2008 EL-03 54 29 12 0 3 0 2 85 3 58
2008 EL-04 43 45 6 6 0 0 0 88 6 75
2008 EL-05 48 43 5 3 2 0 0 91 4 236
2008 EL-06 60 36 3 1 0 0 0 96 1 188
2008 EL-07 52 40 5 3 0 0 0 92 3 95
2008 EL-08 41 34 9 17 0 0 0 74 17 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 42 7 4 2 0 0 87 6 688
2017 EL-03 34 49 6 8 3 0 0 83 11 56
2017 EL-04 47 37 6 6 3 0 2 85 9 61
2017 EL-05 43 46 6 4 2 0 0 89 6 224
2017 EL-06 47 40 10 2 1 0 0 86 3 204
2017 EL-07 49 40 5 3 1 1 0 91 5 85
2017 EL-08 53 39 8 0 0 0 0 92 0 13
2014 EL 45 40 7 6 2 0 0 85 8 784
2014 EL-01 43 57 0 0 0 0 0 100 0 11
2014 EL-02 88 0 6 0 6 0 0 88 6 14
2014 EL-03 38 51 3 8 0 0 0 89 8 48
2014 EL-04 33 44 13 9 1 0 0 77 10 102
2014 EL-05 41 40 10 6 2 0 0 82 9 257
2014 EL-06 54 37 5 3 0 0 0 91 3 207
2014 EL-07 53 38 5 3 1 0 0 90 4 93
2014 EL-08 28 51 0 21 0 0 0 79 21 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 43 34 12 6 3 1 0 78 10 687
2017 EL-03 46 27 23 2 0 2 0 75 2 56
2017 EL-04 47 35 9 7 0 0 2 83 8 61
2017 EL-05 39 37 12 8 4 0 0 76 11 224
2017 EL-06 45 34 10 5 5 0 0 80 10 202
2017 EL-07 38 34 10 9 7 2 0 73 16 85
2017 EL-08 45 39 15 0 0 0 0 85 0 13
2014 EL 37 36 15 6 5 0 1 74 11 785
2014 EL-01 34 48 0 9 9 0 0 83 17 11
2014 EL-02 45 36 7 11 0 0 0 82 11 14
2014 EL-03 36 38 17 7 2 0 0 74 9 48
2014 EL-04 28 48 14 7 3 0 0 76 10 102
2014 EL-05 34 36 16 7 5 0 1 72 12 257
2014 EL-06 44 33 13 4 4 0 1 78 8 208
2014 EL-07 41 33 16 4 4 1 0 75 9 93
2014 EL-08 19 42 29 11 0 0 0 61 11 10
2011 EL 38 38 12 7 5 0 0 76 12 974
2011 EL-02 40 32 14 6 7 0 0 73 13 28
2011 EL-03 38 38 13 5 5 1 0 77 10 83
2011 EL-04 34 36 15 10 3 1 0 71 13 121
2011 EL-05 39 35 14 8 4 0 0 74 12 295
2011 EL-06 39 39 9 6 6 0 1 78 12 267
2011 EL-07 41 38 10 8 2 1 0 80 10 104
2011 EL-08 34 35 31 0 0 0 0 69 0 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 41 30 10 8 7 1 2 74 16 689
2017 EL-03 48 26 12 6 4 2 2 76 11 56
2017 EL-04 40 34 6 8 6 2 5 79 14 61
2017 EL-05 43 27 12 9 6 1 2 72 16 224
2017 EL-06 37 32 11 7 9 0 3 71 17 203
2017 EL-07 31 34 7 12 12 2 2 68 25 86
2017 EL-08 55 38 0 8 0 0 0 92 8 13
2014 EL 39 27 11 9 9 1 3 69 19 785
2014 EL-01 40 26 9 17 0 9 0 72 19 11
2014 EL-02 20 24 19 11 0 6 20 59 15 14
2014 EL-03 49 19 8 11 6 2 5 73 19 48
2014 EL-04 29 21 19 14 10 0 7 54 26 102
2014 EL-05 46 25 11 7 7 0 3 74 15 257
2014 EL-06 37 34 9 6 11 2 1 73 18 208
2014 EL-07 37 29 9 10 14 1 0 67 24 93
2014 EL-08 9 20 19 43 9 0 0 29 52 10
2011 EL 41 29 8 9 10 1 3 71 20 973
2011 EL-02 55 13 0 8 18 0 7 73 27 28
2011 EL-03 41 30 7 11 6 1 3 75 18 83
2011 EL-04 38 29 10 10 9 1 4 70 20 121
2011 EL-05 43 30 9 7 9 0 2 75 16 295
2011 EL-06 43 25 7 9 13 0 3 70 22 267
2011 EL-07 30 39 11 8 10 1 1 70 18 103
2011 EL-08 28 26 9 30 7 0 0 54 38 12
2008 EL 43 27 7 9 10 1 3 73 20 740
2008 EL-02 44 30 7 8 4 0 7 80 12 27
2008 EL-03 37 25 7 9 10 3 8 71 21 58
2008 EL-04 46 23 9 9 7 3 3 73 17 74
2008 EL-05 47 30 4 8 8 0 3 79 16 236
2008 EL-06 40 26 10 9 13 1 1 67 23 188
2008 EL-07 36 30 6 10 14 0 4 69 25 95
2008 EL-08 33 26 17 0 25 0 0 58 25 12

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 36 44 11 5 4 0 0 80 9 691
2017 EL-03 24 51 17 6 1 0 0 75 8 57
2017 EL-04 43 42 12 0 2 0 2 86 2 61
2017 EL-05 32 45 13 6 3 0 0 77 9 225
2017 EL-06 39 40 10 5 5 1 0 79 10 204
2017 EL-07 36 42 6 9 7 0 0 78 16 86
2017 EL-08 62 30 8 0 0 0 0 92 0 13
2014 EL 33 44 12 8 3 0 0 77 11 784
2014 EL-01 31 52 0 9 9 0 0 83 17 11
2014 EL-02 35 53 6 0 6 0 0 88 6 14
2014 EL-03 27 60 6 5 0 2 0 88 5 48
2014 EL-04 28 45 12 11 4 0 0 73 15 102
2014 EL-05 31 43 13 9 3 0 0 75 12 257
2014 EL-06 39 40 14 6 1 0 0 79 7 208
2014 EL-07 31 36 18 10 3 0 1 68 14 93
2014 EL-08 49 40 0 11 0 0 0 89 11 10
2011 EL 40 41 10 6 3 0 0 80 9 974
2011 EL-02 41 24 19 13 3 0 0 65 17 28
2011 EL-03 43 38 15 3 1 0 0 81 5 83
2011 EL-04 35 45 11 2 7 0 0 80 9 121
2011 EL-05 37 43 10 7 3 0 0 80 10 295
2011 EL-06 44 38 9 5 4 0 0 82 9 267
2011 EL-07 44 37 10 7 2 0 0 81 9 104
2011 EL-08 32 45 16 7 0 0 0 77 7 12
2008 EL 38 43 10 6 3 0 0 81 9 738
2008 EL-02 63 29 3 4 0 0 0 93 4 27
2008 EL-03 46 41 8 2 2 0 2 88 3 58
2008 EL-04 44 31 15 9 1 0 0 75 11 74
2008 EL-05 35 44 9 7 5 0 0 79 11 235
2008 EL-06 38 45 10 4 3 0 0 83 7 187
2008 EL-07 33 53 8 4 1 0 0 87 5 95
2008 EL-08 17 49 8 18 9 0 0 65 27 12

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 23 35 20 13 9 0 0 58 22 691
2017 EL-03 22 24 29 15 10 0 0 46 25 57
2017 EL-04 20 43 18 11 6 0 2 65 17 61
2017 EL-05 21 34 22 12 10 0 0 56 22 225
2017 EL-06 24 32 22 15 8 0 0 56 23 204
2017 EL-07 24 39 15 10 12 0 0 63 22 86
2017 EL-08 24 52 24 0 0 0 0 76 0 13
2014 EL 18 38 22 13 9 0 0 56 22 785
2014 EL-01 34 40 9 0 17 0 0 74 17 11
2014 EL-02 41 28 25 6 0 0 0 69 6 14
2014 EL-03 14 44 28 9 5 0 0 58 14 48
2014 EL-04 16 34 20 13 18 0 0 50 31 102
2014 EL-05 18 38 18 14 10 0 0 57 25 257
2014 EL-06 19 40 22 11 6 1 0 60 18 208
2014 EL-07 22 35 29 10 2 0 1 58 12 93
2014 EL-08 9 42 29 20 0 0 0 51 20 10
2011 EL 18 38 20 13 10 0 0 57 23 974
2011 EL-02 12 36 22 14 16 0 0 47 30 28
2011 EL-03 18 46 19 12 5 0 0 64 17 83
2011 EL-04 13 36 24 13 14 0 0 49 27 121
2011 EL-05 18 38 19 13 12 0 0 57 25 294
2011 EL-06 19 40 18 13 9 0 0 59 23 268
2011 EL-07 25 42 14 12 6 1 0 68 18 104
2011 EL-08 0 16 70 14 0 0 0 16 14 12

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 24 46 16 9 5 0 0 70 14 688
2017 EL-03 26 40 18 13 3 0 0 66 16 57
2017 EL-04 30 44 15 5 5 0 2 75 9 61
2017 EL-05 25 46 17 8 4 0 0 71 12 223
2017 EL-06 21 47 16 11 5 0 0 68 16 203
2017 EL-07 22 48 14 10 7 0 0 70 16 86
2017 EL-08 8 68 16 0 8 0 0 76 8 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 39 42 9 6 3 0 0 81 10 688
2017 EL-03 34 39 14 11 3 0 0 72 14 57
2017 EL-04 44 42 9 2 2 0 2 88 3 61
2017 EL-05 35 44 10 6 4 0 0 79 11 224
2017 EL-06 41 41 7 6 3 0 0 83 10 204
2017 EL-07 37 44 7 8 3 0 0 82 11 85
2017 EL-08 50 50 0 0 0 0 0 100 0 12
2014 EL 38 42 13 4 3 1 0 80 7 784
2014 EL-01 48 34 0 9 9 0 0 83 17 11
2014 EL-02 58 17 18 6 0 0 0 75 6 14
2014 EL-03 40 43 14 2 2 0 0 83 3 48
2014 EL-04 32 41 15 3 6 1 0 75 10 102
2014 EL-05 36 44 11 5 4 0 0 81 8 257
2014 EL-06 41 38 16 3 1 1 0 80 4 207
2014 EL-07 41 44 9 4 1 1 0 86 5 93
2014 EL-08 40 31 29 0 0 0 0 71 0 10
2011 EL 39 43 10 4 3 0 0 83 7 973
2011 EL-02 30 49 11 3 7 0 0 79 10 28
2011 EL-03 40 45 11 3 0 1 0 86 3 83
2011 EL-04 32 49 9 6 2 2 0 83 8 120
2011 EL-05 39 43 11 4 3 0 0 82 7 294
2011 EL-06 41 41 11 5 3 0 0 82 8 268
2011 EL-07 45 42 7 3 3 0 0 87 6 104
2011 EL-08 39 37 17 7 0 0 0 76 7 12
2008 EL 43 40 10 4 3 1 0 83 7 741
2008 EL-02 53 33 4 3 4 4 0 88 8 27
2008 EL-03 51 34 13 2 0 0 0 85 2 58
2008 EL-04 52 29 15 1 3 0 0 81 4 75
2008 EL-05 40 40 9 4 5 2 0 82 9 236
2008 EL-06 39 45 8 5 2 0 0 85 7 188
2008 EL-07 43 44 8 2 2 0 0 88 4 95
2008 EL-08 17 49 8 18 9 0 0 65 27 12

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 30 36 16 10 8 0 0 67 18 691
2017 EL-03 21 40 13 22 3 0 0 61 25 57
2017 EL-04 37 27 20 9 5 0 2 65 14 61
2017 EL-05 26 37 18 11 8 0 0 64 18 225
2017 EL-06 32 37 13 10 7 0 0 69 18 204
2017 EL-07 34 35 13 7 12 0 0 69 18 86
2017 EL-08 47 46 8 0 0 0 0 92 0 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 57 34 6 1 1 0 0 92 3 691
2017 EL-03 50 38 12 0 0 0 0 88 0 57
2017 EL-04 65 24 6 2 2 0 2 91 3 61
2017 EL-05 52 38 5 3 2 0 0 90 5 224
2017 EL-06 61 33 4 1 1 0 0 94 2 204
2017 EL-07 52 38 7 1 2 0 0 90 3 86
2017 EL-08 68 32 0 0 0 0 0 100 0 13
2014 EL 65 26 5 2 1 0 0 92 3 784
2014 EL-01 83 9 0 0 9 0 0 91 9 11
2014 EL-02 63 31 6 0 0 0 0 94 0 14
2014 EL-03 68 32 0 0 0 0 0 100 0 48
2014 EL-04 63 24 9 2 1 1 0 88 3 102
2014 EL-05 59 28 8 3 1 0 0 88 5 256
2014 EL-06 71 23 4 1 0 0 0 94 2 208
2014 EL-07 57 34 4 1 2 0 1 93 3 93
2014 EL-08 79 21 0 0 0 0 0 100 0 10
2011 EL 64 28 5 1 1 0 0 92 3 974
2011 EL-02 61 24 11 0 3 0 0 85 3 28
2011 EL-03 66 26 7 0 1 0 0 92 1 83
2011 EL-04 61 34 4 0 1 0 0 95 1 121
2011 EL-05 62 30 5 1 2 0 0 92 3 295
2011 EL-06 66 25 6 1 1 0 0 92 3 267
2011 EL-07 62 32 5 1 1 0 0 93 2 104
2011 EL-08 67 26 0 7 0 0 0 93 7 12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 31 42 12 9 6 0 0 72 15 692
2017 EL-03 25 48 11 13 3 0 0 73 16 57
2017 EL-04 37 42 9 6 5 0 2 80 11 61
2017 EL-05 27 39 15 10 9 0 0 66 19 225
2017 EL-06 32 42 11 10 4 0 0 74 14 204
2017 EL-07 31 40 15 6 8 0 0 71 14 86
2017 EL-08 54 38 8 0 0 0 0 92 0 13
2014 EL 22 44 16 11 7 0 0 65 18 785
2014 EL-01 31 43 9 0 17 0 0 74 17 11
2014 EL-02 32 49 7 12 0 0 0 80 12 14
2014 EL-03 15 47 26 12 0 0 0 62 12 48
2014 EL-04 20 31 22 16 12 0 0 51 27 102
2014 EL-05 16 47 15 12 9 0 1 63 21 257
2014 EL-06 27 47 14 7 4 1 0 74 11 208
2014 EL-07 28 42 13 8 8 1 0 71 16 93
2014 EL-08 31 19 29 11 11 0 0 49 21 10
2011 EL 32 42 11 8 7 0 0 74 15 973
2011 EL-02 30 35 7 17 10 0 0 65 28 28
2011 EL-03 23 48 15 12 3 0 0 71 14 83
2011 EL-04 22 46 12 9 10 0 0 69 19 121
2011 EL-05 30 41 13 7 9 1 0 72 16 294
2011 EL-06 36 43 7 7 7 0 0 80 13 267
2011 EL-07 42 37 13 6 2 0 0 79 8 104
2011 EL-08 25 60 15 0 0 0 0 85 0 12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 33 36 15 8 8 0 0 69 15 692
2017 EL-03 17 44 18 20 1 0 0 61 21 57
2017 EL-04 43 37 12 3 3 0 2 82 6 61
2017 EL-05 29 35 14 9 12 0 0 65 21 225
2017 EL-06 33 36 20 7 4 0 0 69 11 204
2017 EL-07 35 32 17 4 12 0 0 67 16 86
2017 EL-08 47 53 0 0 0 0 0 100 0 13
2014 EL 29 39 15 10 7 1 0 68 17 784
2014 EL-01 40 43 0 0 17 0 0 83 17 11
2014 EL-02 28 28 30 13 0 0 0 57 13 13
2014 EL-03 26 48 18 5 2 2 0 75 7 48
2014 EL-04 24 32 20 17 7 0 0 56 25 102
2014 EL-05 26 41 15 9 9 0 0 67 18 257
2014 EL-06 34 38 13 10 4 1 0 73 14 208
2014 EL-07 34 33 13 8 11 1 0 68 19 93
2014 EL-08 22 48 11 20 0 0 0 70 20 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 32 38 13 10 7 0 0 70 17 691
2017 EL-03 27 39 21 11 1 0 0 66 13 57
2017 EL-04 39 39 8 5 7 0 2 80 12 61
2017 EL-05 31 36 14 12 8 0 0 67 19 224
2017 EL-06 30 40 14 10 5 0 0 71 16 204
2017 EL-07 32 36 14 8 11 0 0 68 19 86
2017 EL-08 32 60 8 0 0 0 0 92 0 13
2014 EL 28 40 16 9 5 1 0 69 15 785
2014 EL-01 48 34 9 9 0 0 0 83 9 11
2014 EL-02 47 26 21 6 0 0 0 73 6 14
2014 EL-03 34 44 8 5 3 6 0 83 9 48
2014 EL-04 24 40 15 16 3 0 1 65 19 102
2014 EL-05 23 45 13 10 8 0 0 69 18 257
2014 EL-06 29 40 21 6 4 0 0 69 10 208
2014 EL-07 33 33 16 12 4 1 0 67 16 93
2014 EL-08 31 29 39 0 0 0 0 61 0 10
2011 EL 32 42 13 8 3 1 0 75 11 972
2011 EL-02 48 28 7 10 7 0 0 76 17 27
2011 EL-03 39 35 16 7 1 0 1 75 9 83
2011 EL-04 25 44 17 10 2 2 1 71 12 120
2011 EL-05 33 41 13 7 5 0 0 74 12 295
2011 EL-06 31 46 11 7 4 1 0 78 11 268
2011 EL-07 34 43 14 9 1 0 0 77 10 104
2011 EL-08 35 39 26 0 0 0 0 74 0 12

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 46 37 9 5 2 0 0 83 7 691
2017 EL-03 50 33 6 11 0 0 0 83 11 57
2017 EL-04 53 29 12 2 2 1 2 84 3 61
2017 EL-05 42 39 13 3 3 0 0 81 6 225
2017 EL-06 47 39 7 4 2 0 0 87 6 203
2017 EL-07 35 40 10 11 4 0 0 75 15 86
2017 EL-08 60 40 0 0 0 0 0 100 0 13
2014 EL 43 42 10 3 3 0 0 85 6 784
2014 EL-01 40 34 17 0 9 0 0 74 9 11
2014 EL-02 61 17 16 6 0 0 0 78 6 14
2014 EL-03 57 40 3 0 0 0 0 97 0 47
2014 EL-04 39 46 9 3 3 0 0 85 6 102
2014 EL-05 35 46 11 4 3 0 0 81 7 257
2014 EL-06 46 40 11 1 2 0 0 87 3 208
2014 EL-07 42 39 10 6 3 0 0 81 9 93
2014 EL-08 58 42 0 0 0 0 0 100 0 10
2011 EL 48 40 7 3 2 0 0 88 5 974
2011 EL-02 48 31 10 7 3 0 0 79 11 28
2011 EL-03 50 38 8 2 1 0 0 88 4 83
2011 EL-04 39 45 8 5 3 0 0 84 8 121
2011 EL-05 47 42 6 3 2 0 0 89 4 295
2011 EL-06 55 34 6 4 2 0 0 89 6 267
2011 EL-07 40 47 8 4 0 0 0 88 4 104
2011 EL-08 35 58 7 0 0 0 0 93 0 12
2008 EL 46 42 7 4 1 0 0 88 5 740
2008 EL-02 74 23 3 0 0 0 0 97 0 27
2008 EL-03 52 38 5 2 2 0 2 92 3 58
2008 EL-04 52 33 8 5 1 0 0 86 7 75
2008 EL-05 41 45 7 5 2 0 0 86 7 235
2008 EL-06 47 45 4 2 2 0 0 92 4 188
2008 EL-07 41 51 6 2 0 0 0 92 2 95
2008 EL-08 49 17 17 18 0 0 0 65 18 12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 31 40 18 7 3 1 1 71 10 690
2017 EL-03 37 43 16 2 2 0 0 81 3 57
2017 EL-04 34 38 14 12 1 2 0 72 14 61
2017 EL-05 31 41 19 6 2 1 1 73 8 225
2017 EL-06 28 38 18 9 4 0 1 67 14 204
2017 EL-07 23 36 24 9 5 2 1 61 14 85
2017 EL-08 8 67 7 17 0 0 0 75 17 12
2014 EL 31 36 20 7 5 0 1 68 12 785
2014 EL-01 26 57 9 9 0 0 0 83 9 11
2014 EL-02 66 30 0 0 5 0 0 95 5 14
2014 EL-03 54 29 11 2 0 0 4 87 2 48
2014 EL-04 39 33 19 6 3 0 0 72 9 102
2014 EL-05 27 38 22 7 5 0 0 66 12 257
2014 EL-06 24 39 21 9 5 0 1 65 14 208
2014 EL-07 22 31 33 4 9 0 1 54 13 93
2014 EL-08 19 43 19 9 11 0 0 62 20 10
2011 EL 26 39 22 8 4 0 1 66 12 971
2011 EL-02 36 38 22 0 4 0 0 74 4 27
2011 EL-03 37 40 18 4 1 0 0 77 5 83
2011 EL-04 24 44 22 4 6 0 1 68 10 121
2011 EL-05 26 41 21 8 3 0 1 68 11 294
2011 EL-06 25 40 22 8 4 0 1 65 12 266
2011 EL-07 24 29 25 14 7 0 1 54 21 104
2011 EL-08 16 25 42 9 7 0 0 41 17 12
2008 EL 24 39 22 10 5 0 1 63 15 741
2008 EL-02 38 44 14 4 0 0 0 82 4 27
2008 EL-03 46 28 19 5 2 0 0 74 7 58
2008 EL-04 24 41 20 13 0 0 1 66 13 75
2008 EL-05 18 45 21 10 5 0 1 64 16 236
2008 EL-06 24 34 25 10 6 1 1 58 17 188
2008 EL-07 20 37 26 11 6 0 0 57 17 95
2008 EL-08 9 41 25 25 0 0 0 50 25 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 7 28 39 16 7 0 2 24 37 688
2017 EL-03 9 28 29 22 7 1 3 30 39 57
2017 EL-04 10 26 32 22 6 0 3 29 38 61
2017 EL-05 9 31 36 15 6 0 3 22 41 225
2017 EL-06 6 29 44 11 8 0 1 20 36 201
2017 EL-07 5 33 38 17 6 0 1 23 38 85
2017 EL-08 16 16 46 22 0 0 0 22 31 13
2014 EL 10 32 36 15 6 1 1 21 43 785
2014 EL-01 9 9 52 22 9 0 0 31 17 11
2014 EL-02 16 6 21 30 14 6 7 51 25 14
2014 EL-03 8 24 40 20 4 2 2 25 33 48
2014 EL-04 9 34 32 15 8 0 1 24 43 102
2014 EL-05 9 30 39 12 7 0 2 20 40 257
2014 EL-06 10 36 34 14 3 1 2 17 48 208
2014 EL-07 12 34 36 13 4 0 0 18 46 93
2014 EL-08 20 28 32 20 0 0 0 20 47 10
2011 EL 10 28 37 17 6 1 1 24 39 972
2011 EL-02 3 39 22 21 15 0 0 36 42 28
2011 EL-03 5 36 29 12 11 4 3 26 44 83
2011 EL-04 7 38 32 15 8 0 1 23 45 121
2011 EL-05 9 24 40 19 6 1 1 26 33 293
2011 EL-06 13 28 36 17 5 0 2 22 42 268
2011 EL-07 15 16 45 17 7 0 0 24 31 103
2011 EL-08 0 39 51 9 0 0 0 9 39 12
2008 EL 10 30 37 15 6 0 1 22 41 737
2008 EL-02 3 18 38 33 4 0 4 38 22 27
2008 EL-03 10 27 31 23 9 0 0 32 38 58
2008 EL-04 8 24 42 15 10 0 1 25 33 73
2008 EL-05 12 27 39 16 6 0 2 22 39 234
2008 EL-06 12 34 36 12 5 1 1 17 47 188
2008 EL-07 8 36 40 12 4 0 0 16 44 95
2008 EL-08 0 66 34 0 0 0 0 0 66 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 8 21 27 26 13 2 3 41 30 687
2017 EL-03 11 19 24 25 16 4 2 44 31 56
2017 EL-04 6 18 31 31 9 2 2 42 25 61
2017 EL-05 9 19 27 25 12 2 5 41 30 225
2017 EL-06 6 24 26 27 13 2 2 42 31 202
2017 EL-07 9 20 38 16 15 0 2 31 31 84
2017 EL-08 16 23 29 16 16 0 0 32 39 13
2014 EL 12 21 29 24 11 1 2 36 34 784
2014 EL-01 9 0 17 48 17 9 0 72 9 11
2014 EL-02 16 0 12 38 20 6 7 67 18 14
2014 EL-03 13 19 20 29 9 2 9 42 36 48
2014 EL-04 18 21 28 25 5 2 1 31 41 102
2014 EL-05 12 20 29 24 12 1 2 37 33 257
2014 EL-06 6 23 36 22 8 1 3 32 31 208
2014 EL-07 14 23 29 19 15 1 0 34 37 93
2011 EL 8 20 32 25 12 1 2 38 29 971
2011 EL-02 7 17 29 28 19 0 0 48 24 28
2011 EL-03 5 22 28 26 13 2 4 41 29 83
2011 EL-04 10 28 29 22 10 0 1 32 38 121
2011 EL-05 7 19 31 27 12 2 2 40 27 293
2011 EL-06 11 18 33 24 12 0 2 37 29 267
2011 EL-07 6 19 32 25 14 1 2 40 26 104
2011 EL-08 16 18 38 19 9 0 0 28 35 12
2008 EL 10 23 31 20 13 1 2 34 34 736
2008 EL-02 0 15 19 25 30 8 4 62 16 27
2008 EL-03 7 19 27 19 23 1 3 44 27 58
2008 EL-04 11 15 31 24 14 0 5 40 27 73
2008 EL-05 11 23 32 21 10 2 2 32 35 234
2008 EL-06 11 25 35 17 12 1 1 29 36 187
2008 EL-07 13 25 28 25 7 0 2 33 38 95
2008 EL-08 8 59 34 0 0 0 0 0 66 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 20 29 27 14 6 1 2 21 51 687
2017 EL-03 13 30 28 18 3 5 2 23 47 57
2017 EL-04 15 33 28 15 5 0 3 21 50 61
2017 EL-05 15 31 29 16 6 1 2 23 47 224
2017 EL-06 30 32 23 8 6 0 1 15 63 203
2017 EL-07 24 21 33 11 7 1 2 19 46 84
2017 EL-08 17 26 48 0 9 0 0 9 43 12
2014 EL 27 27 26 11 4 1 2 16 56 782
2014 EL-01 9 17 40 26 0 9 0 28 28 11
2014 EL-02 16 12 17 23 14 0 17 45 34 14
2014 EL-03 15 27 26 22 4 2 5 28 45 48
2014 EL-04 23 25 33 10 6 0 3 16 50 102
2014 EL-05 25 27 27 10 6 2 3 16 55 256
2014 EL-06 29 28 28 9 2 2 1 12 59 207
2014 EL-07 34 28 22 10 5 0 1 15 62 92
2014 EL-08 60 29 11 0 0 0 0 0 89 10
2011 EL 18 25 30 16 8 1 2 25 45 973
2011 EL-02 11 21 36 18 12 3 0 31 32 28
2011 EL-03 18 19 32 14 13 4 1 28 39 83
2011 EL-04 20 33 27 17 2 0 1 19 53 121
2011 EL-05 16 25 28 18 10 2 1 29 42 294
2011 EL-06 21 25 29 14 7 0 3 22 48 268
2011 EL-07 19 23 28 20 9 1 1 29 42 104
2011 EL-08 30 45 16 9 0 0 0 9 74 12
2008 EL 17 30 27 14 9 2 2 23 49 734
2008 EL-02 0 7 44 22 15 8 4 42 8 27
2008 EL-03 15 24 19 14 14 8 5 32 45 58
2008 EL-04 21 31 25 10 8 3 3 19 54 72
2008 EL-05 13 27 27 17 12 2 2 30 41 234
2008 EL-06 22 36 26 12 4 1 1 16 58 187
2008 EL-07 21 32 30 12 5 0 0 17 53 95
2008 EL-08 34 42 25 0 0 0 0 0 75 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 13 36 28 16 1 2 45 18 683
2017 EL-03 4 3 30 39 17 4 3 60 8 56
2017 EL-04 7 14 29 30 16 0 3 48 22 61
2017 EL-05 5 14 34 29 15 1 2 45 19 224
2017 EL-06 6 15 40 24 12 0 2 37 22 200
2017 EL-07 6 12 45 24 12 0 1 36 18 83
2017 EL-08 0 16 46 22 16 0 0 38 16 13
2014 EL 6 15 34 31 11 1 1 44 22 778
2014 EL-01 9 0 22 60 0 9 0 66 9 11
2014 EL-02 5 0 20 36 27 6 7 72 6 14
2014 EL-03 4 10 24 44 15 2 2 61 15 47
2014 EL-04 2 13 36 36 9 2 2 47 16 102
2014 EL-05 9 12 32 30 15 1 2 46 22 254
2014 EL-06 6 19 35 28 9 1 1 38 26 206
2014 EL-07 8 17 45 22 8 0 0 30 25 93
2014 EL-08 0 29 61 10 0 0 0 10 29 10
2011 EL 8 14 37 28 12 0 2 41 22 972
2011 EL-02 11 4 32 32 22 0 0 54 14 28
2011 EL-03 3 11 33 29 20 1 3 51 15 83
2011 EL-04 7 22 36 24 11 0 1 35 29 121
2011 EL-05 8 12 34 31 13 1 1 45 21 293
2011 EL-06 9 11 39 28 10 0 3 40 21 268
2011 EL-07 8 18 39 28 8 0 1 36 26 104
2011 EL-08 7 15 60 9 9 0 0 19 21 12
2008 EL 6 18 37 25 12 0 2 38 25 735
2008 EL-02 0 8 14 44 30 0 4 77 8 27
2008 EL-03 2 19 20 30 25 1 3 57 22 58
2008 EL-04 6 8 40 22 21 0 3 45 14 72
2008 EL-05 8 18 31 31 10 0 2 42 27 234
2008 EL-06 8 19 42 20 9 1 1 30 27 188
2008 EL-07 5 24 45 21 4 0 0 25 30 95
2008 EL-08 18 33 50 0 0 0 0 0 50 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 14 25 31 16 11 1 2 27 41 689
2017 EL-03 16 29 28 12 10 3 2 24 47 57
2017 EL-04 21 15 29 19 12 2 2 33 38 61
2017 EL-05 13 29 31 17 8 0 2 25 43 225
2017 EL-06 13 27 36 14 9 0 0 23 40 202
2017 EL-07 20 28 32 11 8 0 1 19 48 85
2017 EL-08 23 7 15 16 24 0 16 47 36 13
2014 EL 20 29 26 15 7 1 2 23 50 785
2014 EL-01 9 14 34 26 9 9 0 38 25 11
2014 EL-02 0 17 24 30 6 6 17 46 22 14
2014 EL-03 22 26 25 16 2 4 5 20 53 48
2014 EL-04 18 26 24 21 9 0 2 31 44 102
2014 EL-05 19 30 30 12 8 0 1 20 50 257
2014 EL-06 23 28 26 17 5 0 1 22 52 208
2014 EL-07 25 34 21 12 8 0 0 20 59 93
2014 EL-08 20 38 42 0 0 0 0 0 58 10
2011 EL 17 26 28 18 9 0 1 27 44 968
2011 EL-02 21 6 31 26 15 0 0 41 28 28
2011 EL-03 7 26 32 19 12 0 4 32 35 82
2011 EL-04 15 29 25 21 9 0 2 30 44 121
2011 EL-05 15 26 30 19 9 1 1 28 42 293
2011 EL-06 18 26 30 17 7 0 1 25 46 265
2011 EL-07 25 31 23 14 7 0 0 21 56 104
2011 EL-08 32 24 16 19 9 0 0 28 56 12
2008 EL 18 26 28 15 9 1 2 25 46 736
2008 EL-02 4 15 26 25 26 0 4 53 20 27
2008 EL-03 12 21 24 16 24 0 3 41 34 57
2008 EL-04 17 25 23 19 13 1 1 33 43 73
2008 EL-05 21 25 30 14 7 1 2 21 48 234
2008 EL-06 20 29 28 14 7 1 1 21 50 188
2008 EL-07 22 37 23 11 4 1 2 16 60 95
2008 EL-08 16 33 35 17 0 0 0 17 48 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 7 16 23 25 22 2 6 50 25 685
2017 EL-03 3 12 26 24 22 5 7 52 18 56
2017 EL-04 9 22 19 19 19 0 11 43 35 60
2017 EL-05 5 14 23 24 24 3 6 53 21 225
2017 EL-06 8 19 24 26 17 1 5 45 29 201
2017 EL-07 7 21 34 22 12 0 3 36 30 84
2017 EL-08 16 14 16 30 24 0 0 54 30 13
2014 EL 10 13 23 30 18 2 5 51 24 782
2014 EL-01 22 9 0 52 9 9 0 66 34 11
2014 EL-02 0 6 0 25 43 0 27 92 8 14
2014 EL-03 11 7 29 27 16 4 6 48 20 48
2014 EL-04 11 15 22 25 19 2 7 47 29 102
2014 EL-05 8 13 23 30 20 1 6 53 22 255
2014 EL-06 9 15 24 32 15 2 3 50 25 207
2014 EL-07 11 12 32 33 9 0 4 44 23 93
2014 EL-08 20 0 37 31 13 0 0 44 20 10
2011 EL 6 13 22 31 21 1 6 55 21 968
2011 EL-02 10 7 7 49 23 0 3 74 18 28
2011 EL-03 7 17 20 20 26 3 7 51 27 82
2011 EL-04 10 22 17 30 13 1 6 47 35 120
2011 EL-05 5 13 20 29 25 1 7 59 20 292
2011 EL-06 6 10 26 32 18 0 7 55 17 267
2011 EL-07 5 9 28 35 19 0 3 56 14 104
2011 EL-08 7 24 35 26 9 0 0 35 30 12
2008 EL 6 18 23 25 21 1 5 49 26 735
2008 EL-02 0 7 22 19 44 4 4 68 8 27
2008 EL-03 7 18 15 21 27 5 7 54 29 58
2008 EL-04 7 9 25 25 24 0 10 54 18 72
2008 EL-05 7 16 19 25 24 1 7 54 26 233
2008 EL-06 7 24 23 26 16 1 3 44 32 188
2008 EL-07 5 26 33 22 14 0 1 36 31 95
2008 EL-08 8 34 43 16 0 0 0 16 41 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 16 25 33 12 10 2 2 23 43 688
2017 EL-03 12 13 37 16 13 7 2 32 27 57
2017 EL-04 16 15 36 21 10 2 0 32 32 61
2017 EL-05 15 25 33 11 11 3 2 23 42 225
2017 EL-06 21 30 34 6 6 1 3 12 53 202
2017 EL-07 14 30 35 13 6 1 1 20 45 84
2017 EL-08 31 7 31 8 24 0 0 32 38 13
2014 EL 24 25 27 13 6 2 3 20 52 781
2014 EL-01 9 9 34 48 0 0 0 48 17 11
2014 EL-02 18 6 6 12 30 0 27 58 33 14
2014 EL-03 20 20 29 15 9 4 3 26 43 47
2014 EL-04 22 23 32 8 6 4 4 15 49 101
2014 EL-05 25 29 21 13 8 3 2 21 56 257
2014 EL-06 20 30 32 9 4 2 3 14 53 206
2014 EL-07 29 21 27 16 4 0 2 21 51 93
2014 EL-08 48 9 43 0 0 0 0 0 57 10
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 66 12 9 3 4 0 5 83 8 692
2017 EL-03 72 12 6 5 2 0 3 87 6 57
2017 EL-04 70 11 8 5 3 0 5 84 8 61
2017 EL-05 68 12 9 2 4 0 5 84 6 225
2017 EL-06 59 11 11 5 7 0 7 75 13 204
2017 EL-07 63 16 11 3 2 0 4 82 6 86
2017 EL-08 69 8 8 0 8 8 0 83 8 13
2014 EL 62 13 9 4 4 1 7 82 8 784
2014 EL-01 83 17 0 0 0 0 0 100 0 11
2014 EL-02 78 5 7 0 0 0 10 92 0 14
2014 EL-03 76 16 2 0 0 0 5 98 0 48
2014 EL-04 58 15 8 4 6 0 7 80 11 102
2014 EL-05 64 11 11 2 5 1 6 81 7 256
2014 EL-06 55 15 9 6 4 1 9 78 11 208
2014 EL-07 63 14 11 4 1 0 7 82 6 93
2014 EL-08 61 30 0 9 0 0 0 91 9 10
2011 EL 61 15 9 4 3 0 7 82 8 971
2011 EL-02 64 18 0 0 10 0 8 89 11 28
2011 EL-03 70 14 4 1 3 1 7 92 4 82
2011 EL-04 56 25 6 2 4 0 8 88 6 120
2011 EL-05 66 11 9 4 2 1 6 83 7 294
2011 EL-06 55 15 12 7 2 1 9 77 10 267
2011 EL-07 56 15 10 6 5 0 8 78 12 104
2011 EL-08 65 0 9 16 0 0 9 72 18 12
2008 EL 60 13 7 4 4 1 11 82 10 740
2008 EL-02 67 11 3 4 4 0 12 88 9 27
2008 EL-03 73 15 3 0 3 0 5 93 4 58
2008 EL-04 59 16 4 5 8 1 7 81 14 74
2008 EL-05 61 13 8 3 2 1 12 85 6 236
2008 EL-06 56 11 11 7 5 1 10 74 13 188
2008 EL-07 60 14 6 5 5 0 9 82 11 95
2008 EL-08 34 24 17 17 0 0 9 63 18 12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 24 35 19 9 8 3 2 62 18 690
2017 EL-03 20 35 17 12 4 6 5 62 19 57
2017 EL-04 24 35 25 3 9 0 3 62 12 61
2017 EL-05 22 35 17 13 9 2 1 59 23 225
2017 EL-06 22 35 21 6 8 4 4 62 15 203
2017 EL-07 25 35 20 5 9 3 2 64 15 85
2017 EL-08 47 38 8 8 0 0 0 85 8 13
2014 EL 26 35 18 8 8 3 2 65 16 784
2014 EL-01 40 26 0 9 9 17 0 79 21 11
2014 EL-02 43 35 6 6 10 0 0 78 16 14
2014 EL-03 21 38 12 14 3 9 3 67 19 48
2014 EL-04 15 36 21 14 12 1 1 52 27 102
2014 EL-05 27 34 16 7 9 3 4 66 17 256
2014 EL-06 28 30 24 5 7 5 2 62 13 208
2014 EL-07 35 39 21 2 2 1 0 75 4 93
2014 EL-08 50 39 11 0 0 0 0 89 0 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 38 35 12 8 7 0 0 73 15 690
2017 EL-03 32 41 17 4 5 1 0 74 9 57
2017 EL-04 37 33 15 8 6 0 2 71 14 61
2017 EL-05 34 33 14 12 7 0 0 67 19 224
2017 EL-06 41 34 10 7 7 0 0 75 14 204
2017 EL-07 37 38 10 5 9 1 0 76 14 86
2017 EL-08 47 46 8 0 0 0 0 92 0 13
2014 EL 38 36 8 8 9 1 1 75 17 785
2014 EL-01 52 31 9 9 0 0 0 83 9 11
2014 EL-02 82 6 6 6 0 0 0 88 6 14
2014 EL-03 37 38 3 8 9 0 6 79 17 48
2014 EL-04 27 37 6 13 16 1 0 64 30 102
2014 EL-05 37 38 8 6 9 0 1 76 15 257
2014 EL-06 39 36 10 6 7 1 0 77 13 208
2014 EL-07 50 32 9 4 4 0 0 82 9 93
2014 EL-08 31 49 0 11 9 0 0 80 20 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 26 38 15 12 6 2 1 66 19 691
2017 EL-03 29 30 17 14 2 5 3 64 17 57
2017 EL-04 17 41 21 5 10 1 5 62 16 61
2017 EL-05 25 37 15 13 8 1 1 63 22 225
2017 EL-06 23 39 14 15 6 1 1 64 21 203
2017 EL-07 24 43 15 7 7 4 0 70 15 86
2017 EL-08 55 38 8 0 0 0 0 92 0 13
2014 EL 27 37 14 13 7 1 2 66 20 784
2014 EL-01 43 26 9 22 0 0 0 69 22 11
2014 EL-02 47 27 0 16 10 0 0 74 26 14
2014 EL-03 24 28 16 15 9 4 5 57 26 48
2014 EL-04 15 34 22 16 9 1 4 51 26 102
2014 EL-05 27 37 14 13 6 1 3 66 19 257
2014 EL-06 28 39 13 10 7 1 1 69 18 207
2014 EL-07 38 47 6 7 1 1 0 86 8 93
2014 EL-08 23 28 19 30 0 0 0 51 30 10
2011 EL 28 39 11 12 8 2 1 68 20 974
2011 EL-02 37 36 0 9 14 0 3 76 24 28
2011 EL-03 33 32 14 16 4 1 0 66 20 83
2011 EL-04 19 33 20 12 8 5 3 56 22 121
2011 EL-05 29 39 8 11 8 2 1 71 20 295
2011 EL-06 23 41 14 11 9 1 0 66 20 267
2011 EL-07 38 40 9 8 4 0 1 79 13 104
2011 EL-08 7 38 9 28 19 0 0 45 47 12
2008 EL 25 40 13 13 7 0 2 66 21 741
2008 EL-02 36 50 0 11 3 0 0 86 14 27
2008 EL-03 37 37 12 10 5 0 0 73 15 58
2008 EL-04 18 38 13 20 6 1 4 59 28 75
2008 EL-05 23 41 11 11 12 1 2 66 23 237
2008 EL-06 25 43 13 13 6 0 1 68 19 188
2008 EL-07 32 33 16 17 0 0 3 66 17 94
2008 EL-08 0 16 51 25 8 0 0 16 33 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 23 31 17 10 8 9 1 60 21 689
2017 EL-03 16 23 23 10 10 15 3 48 24 57
2017 EL-04 20 30 20 6 9 10 5 59 18 60
2017 EL-05 18 28 17 17 9 9 1 52 29 224
2017 EL-06 22 39 18 7 5 9 0 67 13 203
2017 EL-07 37 30 15 7 8 3 0 69 16 86
2017 EL-08 53 31 8 0 8 0 0 84 8 13
2014 EL 25 29 15 14 8 7 3 60 24 784
2014 EL-01 52 17 9 14 0 9 0 75 15 11
2014 EL-02 49 12 7 32 0 0 0 61 32 14
2014 EL-03 19 35 8 18 6 11 2 63 28 48
2014 EL-04 15 26 16 20 13 4 6 46 36 102
2014 EL-05 20 32 17 12 8 9 3 58 23 257
2014 EL-06 27 30 20 9 6 6 3 62 16 207
2014 EL-07 55 23 11 5 3 2 0 80 9 93
2014 EL-08 22 29 19 21 0 9 0 56 23 10
2011 EL 26 30 16 10 12 5 1 60 24 973
2011 EL-02 22 36 7 3 28 3 0 61 32 28
2011 EL-03 24 30 15 14 9 8 0 59 25 83
2011 EL-04 15 35 14 11 12 9 4 57 26 121
2011 EL-05 22 28 17 11 15 6 1 54 28 295
2011 EL-06 27 31 18 8 11 4 1 61 21 267
2011 EL-07 46 28 12 5 6 2 0 76 11 103
2011 EL-08 14 23 9 27 26 0 0 37 53 12
2008 EL 23 27 18 13 10 6 2 55 25 742
2008 EL-02 23 44 11 11 3 8 0 73 15 27
2008 EL-03 27 23 17 17 10 7 0 53 29 58
2008 EL-04 19 19 16 21 12 8 5 43 38 75
2008 EL-05 17 25 20 14 15 6 3 46 32 237
2008 EL-06 27 32 20 10 7 4 1 62 17 188
2008 EL-07 37 29 16 6 5 5 2 71 12 95
2008 EL-08 0 25 17 34 25 0 0 25 59 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 11 24 22 16 13 12 2 40 34 690
2017 EL-03 10 22 26 15 14 11 2 37 33 57
2017 EL-04 12 19 20 19 17 9 5 36 41 61
2017 EL-05 11 22 22 19 13 12 1 38 37 223
2017 EL-06 7 23 26 16 13 13 3 36 34 204
2017 EL-07 14 35 17 17 8 9 0 54 27 86
2017 EL-08 15 46 23 0 8 8 0 66 9 13
2014 EL 11 22 22 16 16 11 3 38 37 784
2014 EL-01 26 26 0 14 9 26 0 70 30 11
2014 EL-02 28 33 0 17 16 0 6 65 35 14
2014 EL-03 9 19 19 15 18 18 2 35 41 48
2014 EL-04 9 22 19 19 21 7 3 35 45 102
2014 EL-05 7 22 24 18 12 13 4 36 36 257
2014 EL-06 11 21 25 15 13 14 2 38 33 207
2014 EL-07 16 31 19 13 10 8 1 53 26 93
2014 EL-08 0 0 61 20 20 0 0 0 39 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 35 44 10 6 4 0 0 80 10 689
2017 EL-03 25 55 12 1 6 0 0 80 8 57
2017 EL-04 41 38 7 7 5 0 2 80 12 61
2017 EL-05 30 46 13 7 4 0 0 77 11 223
2017 EL-06 40 40 10 7 2 0 0 81 10 203
2017 EL-07 34 46 10 5 3 1 0 81 8 86
2017 EL-08 45 39 0 8 8 0 0 84 16 13
2014 EL 35 46 7 7 4 0 1 82 11 784
2014 EL-01 52 31 9 9 0 0 0 83 9 11
2014 EL-02 47 33 0 20 0 0 0 80 20 14
2014 EL-03 37 37 7 14 0 0 5 78 15 48
2014 EL-04 23 49 8 12 6 0 1 74 19 102
2014 EL-05 38 42 8 6 5 1 0 82 11 257
2014 EL-06 40 48 8 2 2 0 0 88 4 207
2014 EL-07 38 51 5 5 1 0 0 89 6 93
2014 EL-08 31 69 0 0 0 0 0 100 0 10
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 34 38 15 8 5 1 0 73 13 691
2017 EL-03 30 44 13 8 3 2 0 76 11 57
2017 EL-04 31 40 22 2 3 2 0 72 5 61
2017 EL-05 32 36 16 11 3 1 0 69 15 224
2017 EL-06 36 38 11 9 5 0 0 75 14 204
2017 EL-07 34 39 14 5 8 0 0 73 13 86
2017 EL-08 46 30 8 0 16 0 0 76 16 13
2014 EL 33 39 15 7 6 1 0 73 12 784
2014 EL-01 52 40 0 9 0 0 0 91 9 11
2014 EL-02 52 23 12 6 0 0 6 80 6 14
2014 EL-03 29 48 17 3 2 2 0 78 5 48
2014 EL-04 25 39 22 8 6 1 0 65 13 102
2014 EL-05 32 40 14 7 6 0 0 73 13 257
2014 EL-06 37 36 13 7 5 2 0 74 12 208
2014 EL-07 35 43 12 7 4 0 0 77 10 92
2014 EL-08 22 37 20 11 11 0 0 59 21 10
2011 EL 30 39 16 8 7 0 0 69 15 971
2011 EL-02 15 42 22 7 14 0 0 57 21 28
2011 EL-03 30 42 17 9 1 1 0 72 10 82
2011 EL-04 27 41 14 9 8 0 1 68 18 120
2011 EL-05 29 38 17 8 8 0 0 67 15 294
2011 EL-06 32 38 15 7 8 0 0 70 15 267
2011 EL-07 36 37 12 12 3 0 0 73 15 104
2011 EL-08 16 25 33 9 16 0 0 41 26 12
2008 EL 26 38 14 11 10 1 0 65 21 742
2008 EL-02 38 44 11 3 4 0 0 82 7 27
2008 EL-03 37 26 12 12 12 0 2 64 24 58
2008 EL-04 30 28 17 12 12 1 0 58 25 75
2008 EL-05 25 32 18 11 12 1 1 58 24 237
2008 EL-06 24 48 11 8 8 0 0 72 16 188
2008 EL-07 25 45 14 10 5 1 0 71 16 95
2008 EL-08 9 16 17 34 25 0 0 25 59 12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 42 33 13 5 3 1 0 77 9 692
2017 EL-03 31 44 19 3 0 3 0 77 3 57
2017 EL-04 34 37 15 9 3 1 0 72 12 61
2017 EL-05 42 34 15 5 3 2 0 78 7 225
2017 EL-06 43 31 13 8 2 2 1 76 11 204
2017 EL-07 42 34 12 4 8 0 0 77 12 86
2017 EL-08 46 38 0 8 8 0 0 84 16 13
2014 EL 38 36 12 6 6 2 1 76 12 784
2014 EL-01 69 22 0 0 9 0 0 91 9 11
2014 EL-02 64 26 10 0 0 0 0 90 0 14
2014 EL-03 37 33 13 8 3 4 2 75 11 48
2014 EL-04 26 39 18 7 5 2 2 69 13 102
2014 EL-05 37 37 10 5 9 1 0 75 14 257
2014 EL-06 43 30 15 6 5 1 0 74 11 207
2014 EL-07 44 38 8 3 3 2 0 85 7 93
2014 EL-08 40 40 9 11 0 0 0 80 11 10
2011 EL 39 32 14 8 5 1 0 73 13 971
2011 EL-02 44 28 3 4 17 4 0 76 21 28
2011 EL-03 41 32 14 6 5 1 0 75 11 83
2011 EL-04 30 39 12 11 4 2 2 72 15 120
2011 EL-05 36 32 15 9 5 2 0 70 15 294
2011 EL-06 43 29 16 7 5 1 0 72 11 266
2011 EL-07 51 32 10 5 1 1 0 84 6 104
2011 EL-08 16 53 15 16 0 0 0 69 16 12
2008 EL 33 36 14 8 7 1 0 71 15 741
2008 EL-02 42 41 0 7 3 7 0 88 12 27
2008 EL-03 38 28 12 7 12 3 0 69 19 58
2008 EL-04 29 36 18 9 6 1 1 66 15 75
2008 EL-05 30 34 16 8 9 2 0 66 18 236
2008 EL-06 34 39 13 8 5 1 0 74 13 188
2008 EL-07 42 41 8 6 3 0 0 83 9 95
2008 EL-08 0 49 26 8 17 0 0 49 25 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 38 36 13 8 5 0 0 75 13 692
2017 EL-03 30 39 14 12 3 2 0 71 15 57
2017 EL-04 37 32 18 9 3 0 0 69 12 61
2017 EL-05 36 37 15 9 3 0 0 73 12 225
2017 EL-06 34 40 12 8 5 0 0 75 13 204
2017 EL-07 43 31 12 3 11 0 0 74 14 86
2017 EL-08 53 31 0 8 8 0 0 84 16 13
2014 EL 35 38 13 7 6 1 0 74 14 785
2014 EL-01 66 17 9 0 0 9 0 91 0 11
2014 EL-02 58 30 6 0 0 0 6 93 0 14
2014 EL-03 32 48 14 3 2 2 0 81 5 48
2014 EL-04 32 34 18 10 6 0 0 66 16 102
2014 EL-05 30 40 12 7 8 1 0 72 16 257
2014 EL-06 39 33 12 7 8 1 0 73 15 208
2014 EL-07 42 40 8 6 5 0 0 81 10 93
2014 EL-08 40 40 20 0 0 0 0 80 0 10
2011 EL 35 37 12 9 7 1 0 72 16 971
2011 EL-02 31 42 3 11 13 0 0 72 24 28
2011 EL-03 34 38 14 6 6 1 0 73 12 83
2011 EL-04 34 39 9 10 6 1 1 74 17 120
2011 EL-05 32 39 12 8 8 1 0 71 16 293
2011 EL-06 37 32 14 11 6 0 0 69 17 267
2011 EL-07 42 39 12 5 2 0 0 82 7 104
2011 EL-08 16 58 9 9 7 0 0 74 16 12
2008 EL 29 40 12 9 10 0 0 69 18 742
2008 EL-02 38 45 7 0 11 0 0 82 11 27
2008 EL-03 38 36 7 7 12 0 0 75 18 58
2008 EL-04 27 36 17 8 10 1 0 64 19 75
2008 EL-05 25 40 13 8 13 0 0 66 21 237
2008 EL-06 32 40 12 10 6 0 0 72 16 188
2008 EL-07 33 43 11 6 6 0 1 77 12 95
2008 EL-08 0 42 9 33 17 0 0 42 50 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 69 14 6 2 3 0 6 88 5 688
2017 EL-03 69 18 5 2 2 2 3 92 3 56
2017 EL-04 73 8 11 2 2 0 5 85 3 60
2017 EL-05 68 16 4 1 3 0 7 91 4 224
2017 EL-06 63 14 6 5 4 0 7 82 11 203
2017 EL-07 77 12 6 0 0 0 5 94 0 86
2017 EL-08 69 15 8 0 0 8 0 92 0 13
2014 EL 68 13 6 2 3 0 7 88 5 783
2014 EL-01 74 26 0 0 0 0 0 100 0 11
2014 EL-02 78 5 7 0 0 0 10 92 0 14
2014 EL-03 73 19 0 0 0 0 8 100 0 48
2014 EL-04 66 18 5 1 4 0 6 89 5 102
2014 EL-05 67 13 8 2 5 0 5 85 7 255
2014 EL-06 62 12 9 4 2 0 11 83 7 208
2014 EL-07 79 9 6 0 0 0 7 93 0 93
2014 EL-08 71 9 11 9 0 0 0 80 9 10
2011 EL 72 11 6 2 3 0 6 88 6 970
2011 EL-02 82 3 0 3 7 0 4 89 11 28
2011 EL-03 75 11 6 0 3 0 6 91 3 83
2011 EL-04 66 17 5 1 6 0 6 88 7 118
2011 EL-05 70 11 6 4 2 0 6 87 7 294
2011 EL-06 72 11 6 2 3 0 5 88 6 267
2011 EL-07 74 11 6 0 2 0 8 92 2 104
2011 EL-08 67 14 0 9 0 0 9 90 10 12
2008 EL 70 9 5 2 3 1 10 89 6 741
2008 EL-02 71 6 4 0 7 4 8 87 8 27
2008 EL-03 75 10 4 0 3 0 9 92 4 58
2008 EL-04 68 15 4 3 3 3 5 90 6 74
2008 EL-05 70 9 4 1 3 1 11 91 4 237
2008 EL-06 71 7 7 2 4 1 7 85 7 188
2008 EL-07 75 6 3 2 2 1 10 92 4 95
2008 EL-08 43 25 8 8 8 0 9 74 17 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 44 29 9 3 7 3 4 79 11 690
2017 EL-03 30 34 10 7 4 12 3 76 12 57
2017 EL-04 53 23 12 4 2 0 6 81 6 61
2017 EL-05 41 28 9 3 8 4 7 77 12 224
2017 EL-06 55 26 5 3 5 3 3 86 8 204
2017 EL-07 44 31 10 4 7 2 3 78 12 85
2017 EL-08 31 54 8 0 8 0 0 84 8 13
2014 EL 43 24 12 4 7 3 6 74 12 785
2014 EL-01 66 9 9 0 17 0 0 74 17 11
2014 EL-02 41 12 14 0 0 16 17 80 0 14
2014 EL-03 41 23 19 2 0 2 13 76 2 48
2014 EL-04 44 22 12 3 7 1 11 75 12 102
2014 EL-05 38 25 14 6 9 3 5 69 16 257
2014 EL-06 49 27 10 3 4 4 3 82 8 208
2014 EL-07 52 23 11 4 7 3 1 78 11 93
2014 EL-08 59 21 9 0 11 0 0 80 11 10
2011 EL 39 30 12 7 9 2 1 72 16 973
2011 EL-02 25 43 4 11 17 0 0 68 28 28
2011 EL-03 43 26 11 8 8 1 2 72 17 83
2011 EL-04 36 34 12 4 10 2 2 73 15 121
2011 EL-05 34 31 16 6 8 3 1 68 15 295
2011 EL-06 43 29 11 6 7 3 1 76 13 266
2011 EL-07 53 30 8 4 3 2 0 85 7 104
2011 EL-08 43 23 0 15 19 0 0 66 34 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 50 32 8 5 4 1 0 83 8 691
2017 EL-03 38 43 11 5 1 2 0 82 7 57
2017 EL-04 51 35 8 3 2 0 2 87 5 61
2017 EL-05 48 34 8 5 3 1 0 83 8 225
2017 EL-06 54 28 9 6 2 1 0 83 8 204
2017 EL-07 56 26 8 4 6 0 0 82 10 85
2017 EL-08 54 22 15 0 8 0 0 77 8 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 48 31 10 4 4 1 0 81 9 692
2017 EL-03 38 33 20 2 1 6 0 76 3 57
2017 EL-04 45 33 14 3 2 1 2 81 5 61
2017 EL-05 49 31 9 5 4 2 0 82 10 225
2017 EL-06 49 29 14 4 3 0 0 79 7 204
2017 EL-07 48 36 6 1 10 0 0 84 11 86
2017 EL-08 53 31 0 8 8 0 0 84 16 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 32 11 6 5 0 0 78 11 690
2017 EL-03 31 34 21 5 6 2 0 67 12 57
2017 EL-04 41 35 11 9 3 0 2 77 12 61
2017 EL-05 42 34 13 5 5 0 0 76 10 223
2017 EL-06 50 29 8 9 4 0 0 79 13 204
2017 EL-07 48 33 10 1 8 0 0 81 9 86
2017 EL-08 53 23 8 8 8 0 0 76 16 13
2014 EL 44 32 12 6 7 0 0 76 13 783
2014 EL-01 66 17 0 0 17 0 0 83 17 11
2014 EL-02 58 42 0 0 0 0 0 100 0 14
2014 EL-03 45 33 12 3 6 0 0 79 9 48
2014 EL-04 33 34 19 10 4 0 1 67 14 102
2014 EL-05 39 33 11 8 8 0 0 73 16 257
2014 EL-06 52 26 9 5 6 1 0 80 11 207
2014 EL-07 52 31 11 2 3 0 0 83 6 93
2014 EL-08 50 30 9 11 0 0 0 80 11 10
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 23 40 18 9 5 2 3 67 15 118
2017 EL-05 21 29 29 15 6 0 0 50 21 14
2017 EL-06 11 32 24 16 8 6 3 47 27 37
2017 EL-07 28 49 12 6 4 0 2 78 10 51
2014 EL 23 34 21 11 6 2 3 60 18 115
2014 EL-05 9 17 36 10 10 0 18 32 24 11
2014 EL-06 21 38 26 11 4 0 0 59 15 29
2014 EL-07 30 34 18 7 5 4 2 67 14 55

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 28 33 19 8 6 7 0 65 15 690
2017 EL-03 20 37 16 12 4 11 0 64 18 57
2017 EL-04 33 26 27 8 0 6 0 63 8 59
2017 EL-05 23 34 18 9 7 9 0 63 18 225
2017 EL-06 29 34 20 4 5 7 0 68 11 204
2017 EL-07 30 33 18 8 8 3 0 65 17 86
2017 EL-08 53 39 8 0 0 0 0 92 0 13
2014 EL 25 34 16 11 8 6 1 63 20 785
2014 EL-01 66 17 0 9 9 0 0 83 17 11
2014 EL-02 38 34 12 0 10 6 0 76 11 14
2014 EL-03 23 32 17 14 3 8 3 62 19 48
2014 EL-04 21 22 24 18 12 4 0 44 31 102
2014 EL-05 25 38 12 9 7 8 1 69 17 257
2014 EL-06 27 35 19 8 6 5 0 65 15 208
2014 EL-07 33 39 9 9 7 3 0 75 16 93
2014 EL-08 18 51 19 0 13 0 0 69 13 10
2011 EL 20 31 22 9 12 5 1 55 22 974
2011 EL-02 8 32 25 0 13 22 0 51 17 28
2011 EL-03 19 34 25 9 8 4 1 55 18 83
2011 EL-04 17 27 24 10 14 6 2 48 26 121
2011 EL-05 22 30 24 7 12 6 0 54 20 295
2011 EL-06 22 35 20 6 11 5 1 60 19 267
2011 EL-07 22 33 16 16 11 3 0 56 27 104
2011 EL-08 7 32 37 7 17 0 0 39 24 12

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 21 34 20 13 10 2 0 56 24 690
2017 EL-03 18 34 22 14 11 1 0 53 25 57
2017 EL-04 26 26 17 17 11 3 0 54 28 60
2017 EL-05 19 32 23 13 11 3 0 52 24 225
2017 EL-06 22 39 18 12 7 1 0 62 20 204
2017 EL-07 23 33 19 15 9 1 0 57 24 85
2017 EL-08 32 52 8 0 8 0 0 84 8 13
2014 EL 18 34 20 15 12 2 0 53 28 784
2014 EL-01 38 43 0 0 9 9 0 90 10 10
2014 EL-02 6 65 13 6 10 0 0 71 16 14
2014 EL-03 15 28 34 7 11 2 3 45 19 48
2014 EL-04 15 22 24 18 18 2 0 38 37 102
2014 EL-05 18 36 18 14 11 3 0 56 25 257
2014 EL-06 20 33 20 16 9 1 0 54 26 208
2014 EL-07 23 42 16 11 7 2 0 66 18 93
2014 EL-08 9 49 19 11 13 0 0 58 23 10
2011 EL 19 31 21 14 14 1 0 51 28 973
2011 EL-02 27 25 24 4 17 3 0 54 21 28
2011 EL-03 22 36 18 11 9 5 0 60 21 83
2011 EL-04 15 33 19 13 17 3 1 49 31 121
2011 EL-05 19 29 25 15 12 1 0 48 27 294
2011 EL-06 21 31 20 14 13 0 0 53 27 267
2011 EL-07 20 34 19 13 13 0 0 54 26 104
2011 EL-08 7 26 26 16 26 0 0 33 42 12
2008 EL 18 31 21 14 14 2 0 49 29 742
2008 EL-02 34 37 19 3 7 0 0 71 11 27
2008 EL-03 33 19 27 13 7 0 0 53 20 58
2008 EL-04 14 28 18 20 16 4 0 43 38 75
2008 EL-05 14 32 22 14 15 3 0 47 30 237
2008 EL-06 19 36 19 13 13 1 0 55 26 188
2008 EL-07 21 29 17 16 16 1 0 50 32 95
2008 EL-08 0 24 27 25 24 0 0 24 49 12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 14 31 23 16 11 5 0 47 28 692
2017 EL-03 11 31 30 9 12 7 0 46 22 57
2017 EL-04 11 27 25 16 10 9 0 42 30 61
2017 EL-05 12 30 24 18 11 6 0 44 30 225
2017 EL-06 12 35 24 16 9 4 0 49 26 204
2017 EL-07 20 30 21 16 11 1 0 51 27 86
2017 EL-08 24 37 23 0 8 8 0 66 9 13
2014 EL 12 28 24 18 14 3 0 41 34 785
2014 EL-01 43 40 0 0 9 9 0 91 9 11
2014 EL-02 6 55 23 6 10 0 0 61 16 14
2014 EL-03 13 29 28 6 11 10 3 48 20 48
2014 EL-04 13 19 25 21 18 3 0 33 41 102
2014 EL-05 10 31 24 18 13 4 0 42 32 257
2014 EL-06 13 27 24 19 15 2 0 41 35 208
2014 EL-07 16 27 32 12 12 1 0 43 24 93
2014 EL-08 0 49 10 29 13 0 0 49 41 10
2011 EL 9 31 23 21 11 5 0 42 34 972
2011 EL-02 4 35 15 14 13 19 0 48 34 28
2011 EL-03 15 30 21 20 4 9 0 50 27 83
2011 EL-04 3 29 29 20 14 3 2 34 36 120
2011 EL-05 10 31 24 19 10 6 0 44 31 295
2011 EL-06 8 36 19 21 12 4 0 46 35 266
2011 EL-07 11 27 27 23 9 3 0 39 33 104
2011 EL-08 0 16 42 16 26 0 0 16 42 12
2008 EL 6 31 22 19 16 5 0 39 37 741
2008 EL-02 16 43 18 11 7 4 0 61 20 27
2008 EL-03 16 28 21 17 12 7 0 47 31 58
2008 EL-04 11 19 25 16 19 11 0 33 39 75
2008 EL-05 4 30 24 19 18 5 0 36 39 237
2008 EL-06 6 37 23 16 16 2 0 44 33 187
2008 EL-07 2 36 18 24 15 5 0 40 41 95
2008 EL-08 0 16 18 35 24 8 0 17 64 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 17 29 20 14 14 5 0 49 30 692
2017 EL-03 16 31 25 12 12 4 0 49 25 57
2017 EL-04 21 24 18 12 15 8 2 50 30 61
2017 EL-05 15 28 21 15 15 6 0 46 32 225
2017 EL-06 17 30 20 15 14 4 0 49 30 204
2017 EL-07 18 32 23 10 14 3 0 51 25 86
2017 EL-08 38 22 8 15 16 0 0 61 31 13
2014 EL 15 26 21 15 18 5 0 43 35 785
2014 EL-01 43 40 0 0 9 9 0 91 9 11
2014 EL-02 17 38 6 23 16 0 0 55 39 14
2014 EL-03 15 29 16 17 13 7 3 49 33 48
2014 EL-04 12 17 20 19 25 6 0 31 47 102
2014 EL-05 16 25 19 13 19 6 0 45 35 257
2014 EL-06 15 27 27 11 15 5 1 44 28 208
2014 EL-07 17 28 22 21 11 2 0 46 32 93
2014 EL-08 0 20 29 31 20 0 0 20 51 10
2011 EL 13 28 21 15 16 7 0 44 33 971
2011 EL-02 12 27 3 22 14 22 0 50 45 28
2011 EL-03 16 33 20 13 6 11 0 56 21 83
2011 EL-04 10 23 23 13 22 8 1 37 37 119
2011 EL-05 15 26 23 13 15 8 0 45 31 295
2011 EL-06 11 31 21 17 14 5 0 44 33 266
2011 EL-07 16 27 23 14 16 4 0 45 31 104
2011 EL-08 7 26 16 18 33 0 0 33 51 12
2008 EL 9 27 22 15 18 8 0 39 36 740
2008 EL-02 19 39 8 11 4 19 0 71 19 26
2008 EL-03 20 20 28 15 8 9 0 44 26 58
2008 EL-04 8 17 26 17 21 9 0 28 43 75
2008 EL-05 6 27 22 18 20 7 0 36 40 237
2008 EL-06 10 29 25 11 18 7 0 42 31 187
2008 EL-07 9 34 17 16 17 6 1 47 35 95
2008 EL-08 0 17 26 17 41 0 0 17 58 12

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 32 22 18 10 3 0 48 29 691
2017 EL-03 22 31 16 22 9 0 0 53 31 57
2017 EL-04 15 32 23 20 7 3 0 48 28 61
2017 EL-05 13 32 21 19 12 3 0 46 32 225
2017 EL-06 12 31 25 19 10 3 0 44 30 203
2017 EL-07 14 34 24 17 10 0 0 49 27 86
2017 EL-08 24 44 8 16 8 0 0 68 24 13
2014 EL 12 31 21 19 16 2 0 43 35 785
2014 EL-01 34 40 9 9 0 9 0 81 9 11
2014 EL-02 22 36 19 12 10 0 0 59 22 14
2014 EL-03 11 39 19 11 13 4 3 53 26 48
2014 EL-04 12 22 17 30 19 1 0 34 49 102
2014 EL-05 8 34 23 14 19 2 0 43 34 257
2014 EL-06 15 28 21 21 13 1 1 44 35 208
2014 EL-07 14 39 21 18 7 1 0 54 25 93
2014 EL-08 0 38 51 11 0 0 0 38 11 10
2011 EL 11 33 23 17 13 2 0 46 30 971
2011 EL-02 12 28 21 15 10 14 0 46 29 28
2011 EL-03 19 32 17 15 8 8 0 55 26 83
2011 EL-04 9 35 20 19 14 2 1 46 34 120
2011 EL-05 11 35 24 16 13 1 0 46 30 295
2011 EL-06 8 37 25 15 12 2 0 46 28 266
2011 EL-07 19 23 31 20 7 0 0 42 27 104
2011 EL-08 0 23 26 16 35 0 0 23 51 12
2008 EL 12 33 20 20 13 3 0 46 33 742
2008 EL-02 27 47 8 14 4 0 0 74 18 27
2008 EL-03 18 28 19 19 10 6 0 49 31 58
2008 EL-04 11 31 15 18 21 4 0 43 41 75
2008 EL-05 9 31 23 21 14 3 0 41 36 237
2008 EL-06 12 39 18 18 11 2 0 52 30 188
2008 EL-07 12 39 24 17 8 0 0 51 25 95
2008 EL-08 17 17 17 34 16 0 0 33 50 12
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 22 40 20 12 5 1 0 62 18 690
2017 EL-03 18 41 24 14 3 0 0 59 17 57
2017 EL-04 35 30 15 11 7 2 0 66 19 61
2017 EL-05 22 38 25 10 4 2 0 60 14 225
2017 EL-06 19 46 16 15 4 0 0 65 19 204
2017 EL-07 21 37 23 14 6 0 0 58 19 86
2017 EL-08 22 46 24 0 8 0 0 68 8 13
2014 EL 19 40 22 10 7 2 1 60 18 785
2014 EL-01 26 57 0 9 0 9 0 91 9 11
2014 EL-02 37 45 12 6 0 0 0 82 6 14
2014 EL-03 17 52 10 8 4 4 5 76 13 48
2014 EL-04 19 31 25 14 7 3 0 52 22 102
2014 EL-05 16 45 19 11 6 2 0 63 18 257
2014 EL-06 19 34 28 11 7 2 0 54 18 208
2014 EL-07 19 45 24 7 3 1 0 65 11 93
2014 EL-08 28 51 11 11 0 0 0 79 11 10
2011 EL 16 42 21 13 6 2 0 59 19 971
2011 EL-02 15 31 30 16 7 0 0 47 23 28
2011 EL-03 16 48 21 12 1 1 0 65 13 82
2011 EL-04 15 42 21 13 7 2 1 59 20 121
2011 EL-05 14 44 20 14 7 2 0 58 21 295
2011 EL-06 17 40 22 13 6 2 0 58 20 265
2011 EL-07 24 41 19 11 5 0 0 65 16 104
2011 EL-08 23 23 35 9 9 0 0 46 19 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 35 42 16 4 2 2 0 78 6 692
2017 EL-03 32 39 18 5 0 7 0 76 5 57
2017 EL-04 43 34 17 0 3 3 0 79 3 61
2017 EL-05 37 41 14 4 2 2 0 79 6 225
2017 EL-06 34 46 14 4 1 1 0 80 5 204
2017 EL-07 32 43 17 6 1 1 0 76 7 86
2017 EL-08 38 46 8 8 0 0 0 84 8 13
2014 EL 37 41 13 4 1 2 2 81 5 784
2014 EL-01 60 40 0 0 0 0 0 100 0 11
2014 EL-02 57 30 12 0 0 0 0 88 0 14
2014 EL-03 35 38 13 5 0 2 8 80 5 48
2014 EL-04 33 39 13 9 1 3 4 77 10 102
2014 EL-05 38 41 11 4 2 3 2 83 6 257
2014 EL-06 37 43 12 3 1 2 0 83 4 207
2014 EL-07 42 34 17 2 2 1 1 78 4 93
2014 EL-08 40 60 0 0 0 0 0 100 0 10
2011 EL 34 42 13 4 3 3 1 80 7 970
2011 EL-02 33 29 25 0 7 7 0 66 7 28
2011 EL-03 27 44 18 5 3 3 1 74 8 83
2011 EL-04 27 47 10 3 5 6 2 80 9 121
2011 EL-05 37 42 11 4 1 3 1 83 6 294
2011 EL-06 36 39 15 3 3 2 2 78 6 264
2011 EL-07 37 47 7 6 1 1 1 86 7 104
2011 EL-08 41 33 7 9 0 9 0 82 10 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 34 37 14 6 5 4 1 74 11 689
2017 EL-03 31 27 22 6 7 5 1 62 15 57
2017 EL-04 39 35 14 3 6 3 0 76 10 61
2017 EL-05 33 40 11 8 6 3 0 75 14 223
2017 EL-06 34 41 14 5 2 3 1 78 7 203
2017 EL-07 29 40 19 6 4 1 1 71 10 86
2017 EL-08 54 22 24 0 0 0 0 76 0 13
2014 EL 36 38 12 5 5 3 1 77 11 784
2014 EL-01 43 40 0 9 9 0 0 83 17 11
2014 EL-02 57 37 0 0 0 6 0 100 0 14
2014 EL-03 45 25 12 7 5 4 2 75 12 48
2014 EL-04 36 43 7 7 6 1 0 80 13 102
2014 EL-05 31 36 15 6 6 5 1 71 12 257
2014 EL-06 39 42 9 5 3 2 0 82 8 207
2014 EL-07 35 37 17 4 4 2 0 74 9 93
2014 EL-08 40 20 40 0 0 0 0 60 0 10
2011 EL 31 35 14 7 7 5 1 70 15 970
2011 EL-02 22 35 8 4 24 8 0 62 29 28
2011 EL-03 36 36 14 6 3 5 0 76 9 83
2011 EL-04 29 36 17 10 5 3 1 67 15 120
2011 EL-05 30 31 16 7 8 7 1 67 16 295
2011 EL-06 32 37 14 6 7 3 1 72 14 264
2011 EL-07 36 37 9 10 4 3 1 77 14 104
2011 EL-08 0 50 24 0 16 9 0 55 18 12
2008 EL 24 39 16 9 8 3 2 66 18 742
2008 EL-02 42 40 11 4 0 0 3 85 4 27
2008 EL-03 33 34 16 10 2 3 2 71 13 58
2008 EL-04 20 42 21 4 8 4 1 65 13 75
2008 EL-05 18 38 16 11 14 3 1 57 26 237
2008 EL-06 23 40 15 7 7 4 3 68 15 188
2008 EL-07 33 37 14 9 2 5 0 74 12 95
2008 EL-08 16 44 0 24 17 0 0 59 41 12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 25 32 21 11 7 3 1 60 18 690
2017 EL-03 20 27 24 10 13 6 0 50 24 57
2017 EL-04 32 30 18 9 5 6 0 66 15 61
2017 EL-05 20 31 23 15 8 3 0 52 24 225
2017 EL-06 32 35 16 8 4 2 1 70 13 203
2017 EL-07 22 35 25 11 6 1 0 57 17 86
2017 EL-08 24 46 22 0 8 0 0 70 8 13
2014 EL 22 36 24 9 5 3 1 60 15 783
2014 EL-01 9 57 17 9 9 0 0 66 17 11
2014 EL-02 16 51 26 0 0 7 0 72 0 14
2014 EL-03 27 29 26 9 3 4 2 59 13 48
2014 EL-04 25 30 23 11 8 3 0 57 19 102
2014 EL-05 15 32 26 13 7 4 3 50 22 256
2014 EL-06 28 42 17 6 4 3 0 72 11 207
2014 EL-07 28 39 22 4 4 3 0 69 9 93
2014 EL-08 31 29 40 0 0 0 0 60 0 10
2011 EL 14 35 26 11 9 4 1 52 21 973
2011 EL-02 11 24 28 7 14 12 4 42 25 28
2011 EL-03 14 43 22 9 8 4 0 59 18 82
2011 EL-04 13 42 19 12 4 8 2 61 18 121
2011 EL-05 13 30 28 12 11 5 1 46 24 295
2011 EL-06 16 32 30 11 7 2 1 50 19 267
2011 EL-07 18 39 21 9 11 2 0 58 21 104
2011 EL-08 0 30 35 26 0 9 0 33 28 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 25 34 16 9 9 6 1 64 19 690
2017 EL-03 20 35 21 8 6 10 0 62 15 57
2017 EL-04 22 49 10 10 6 3 0 74 16 59
2017 EL-05 20 34 19 11 11 6 0 57 23 225
2017 EL-06 29 31 16 8 8 6 1 65 18 204
2017 EL-07 28 30 18 9 9 6 1 62 19 86
2017 EL-08 40 30 22 8 0 0 0 70 8 13
2014 EL 23 33 16 10 11 6 1 60 23 784
2014 EL-01 26 26 9 14 9 17 0 62 27 11
2014 EL-02 32 16 18 20 0 14 0 56 23 14
2014 EL-03 25 38 14 5 9 8 2 70 14 48
2014 EL-04 21 30 12 14 19 5 0 53 34 102
2014 EL-05 20 35 17 8 13 6 2 59 23 257
2014 EL-06 25 33 16 7 10 8 1 63 19 207
2014 EL-07 31 36 16 6 8 2 1 69 14 93
2014 EL-08 42 9 29 20 0 0 0 51 20 10
2011 EL 20 28 19 12 13 7 1 52 28 974
2011 EL-02 4 26 28 10 17 16 0 35 32 28
2011 EL-03 24 27 15 12 11 8 2 57 26 83
2011 EL-04 17 25 19 15 15 6 2 46 33 121
2011 EL-05 17 24 21 11 16 9 0 46 31 295
2011 EL-06 24 32 17 10 9 7 1 60 21 267
2011 EL-07 25 25 18 15 12 5 0 53 28 104
2011 EL-08 0 39 44 17 0 0 0 39 17 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 55 17 14 4 3 2 5 78 7 692
2017 EL-03 52 25 15 1 3 0 3 80 5 57
2017 EL-04 62 12 9 5 3 3 6 81 8 61
2017 EL-05 56 18 12 4 3 2 5 80 7 225
2017 EL-06 48 18 16 6 4 0 8 72 11 204
2017 EL-07 55 19 16 2 2 1 4 79 5 86
2017 EL-08 53 8 16 15 0 0 8 66 17 13
2014 EL 53 16 12 4 4 2 9 78 9 784
2014 EL-01 83 17 0 0 0 0 0 100 0 11
2014 EL-02 77 0 6 0 7 0 10 85 8 14
2014 EL-03 62 21 4 0 0 2 11 96 0 48
2014 EL-04 55 19 8 5 6 1 6 80 12 102
2014 EL-05 52 15 15 2 4 3 8 76 7 256
2014 EL-06 47 17 14 5 4 0 12 73 10 208
2014 EL-07 51 19 12 6 3 1 8 77 11 93
2014 EL-08 61 11 9 20 0 0 0 71 20 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 60 20 10 2 2 3 4 85 4 692
2017 EL-03 58 20 15 3 0 3 1 81 3 57
2017 EL-04 60 14 9 5 6 3 3 79 11 61
2017 EL-05 61 18 10 3 0 3 4 85 4 225
2017 EL-06 55 23 10 1 3 1 6 84 5 204
2017 EL-07 62 23 8 0 0 4 3 91 0 86
2017 EL-08 53 16 24 0 0 0 8 74 0 13
2014 EL 57 18 11 3 3 3 5 82 6 784
2014 EL-01 91 9 0 0 0 0 0 100 0 11
2014 EL-02 83 0 0 0 7 10 0 92 8 14
2014 EL-03 64 23 3 4 2 0 4 91 6 48
2014 EL-04 52 20 9 5 6 2 5 78 12 102
2014 EL-05 53 19 12 3 3 4 6 80 7 256
2014 EL-06 56 18 11 2 3 3 7 82 6 208
2014 EL-07 60 20 11 2 1 0 5 85 3 93
2014 EL-08 69 20 11 0 0 0 0 89 0 10
2011 EL 63 18 10 3 2 2 3 84 5 969
2011 EL-02 55 27 11 0 3 0 4 85 4 28
2011 EL-03 69 18 5 3 1 1 2 90 5 82
2011 EL-04 52 23 11 5 2 3 4 82 7 120
2011 EL-05 69 12 10 4 2 1 2 84 5 293
2011 EL-06 58 19 12 2 3 2 4 82 4 266
2011 EL-07 60 23 8 4 1 0 4 87 5 104
2011 EL-08 64 7 19 9 0 0 0 72 9 12
2008 EL 60 17 11 4 2 3 5 82 6 739
2008 EL-02 66 15 12 4 0 0 4 84 4 27
2008 EL-03 73 9 6 7 3 0 2 83 11 58
2008 EL-04 53 20 9 0 4 8 5 85 5 74
2008 EL-05 61 16 8 5 1 4 6 85 7 236
2008 EL-06 57 17 16 3 2 2 3 78 5 188
2008 EL-07 63 21 5 3 1 1 6 90 5 95
2008 EL-08 34 24 34 9 0 0 0 57 9 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 22 31 21 13 11 2 1 55 24 690
2017 EL-03 11 37 31 6 11 5 0 50 18 57
2017 EL-04 22 21 25 17 10 6 0 45 29 61
2017 EL-05 19 34 19 14 11 1 1 54 26 224
2017 EL-06 25 31 21 12 9 0 2 57 22 203
2017 EL-07 26 28 21 9 13 2 0 55 23 86
2017 EL-08 39 38 8 0 16 0 0 76 16 13
2014 EL 17 36 21 11 13 2 1 54 24 785
2014 EL-01 40 26 9 0 17 9 0 72 19 11
2014 EL-02 12 53 22 6 6 0 0 66 12 14
2014 EL-03 16 46 13 3 16 6 0 66 20 48
2014 EL-04 13 27 30 15 14 2 0 41 29 102
2014 EL-05 15 38 20 10 13 2 1 55 24 257
2014 EL-06 19 37 21 10 11 2 0 57 21 208
2014 EL-07 21 37 17 12 12 1 0 59 24 93
2014 EL-08 9 32 29 9 21 0 0 41 30 10
2011 EL 21 32 19 14 12 1 0 54 26 971
2011 EL-02 27 25 11 11 23 4 0 53 35 28
2011 EL-03 31 27 20 15 3 3 0 60 19 82
2011 EL-04 15 30 26 12 15 1 1 46 27 121
2011 EL-05 20 33 19 15 12 1 0 54 27 295
2011 EL-06 21 32 21 12 13 2 0 54 25 265
2011 EL-07 26 38 17 13 6 0 0 64 19 104
2011 EL-08 7 33 25 19 17 0 0 39 36 12
2008 EL 16 34 24 11 13 1 0 51 25 739
2008 EL-02 34 54 0 0 7 4 0 92 8 27
2008 EL-03 18 26 27 10 17 2 0 45 28 58
2008 EL-04 9 29 27 16 12 4 3 41 30 74
2008 EL-05 14 30 29 10 15 1 0 44 26 235
2008 EL-06 18 36 23 10 13 1 0 53 23 188
2008 EL-07 22 40 19 9 9 0 1 62 19 95
2008 EL-08 0 17 25 42 16 0 0 17 59 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 18 24 18 14 22 2 3 44 37 691
2017 EL-03 10 31 26 7 17 3 6 45 27 57
2017 EL-04 13 27 18 12 25 2 2 42 39 61
2017 EL-05 17 23 16 19 22 1 2 42 42 225
2017 EL-06 16 22 18 12 24 2 6 42 39 203
2017 EL-07 22 21 20 12 22 2 0 45 35 86
2017 EL-08 37 24 8 8 23 0 0 61 31 13
2014 EL 11 27 19 13 24 2 5 41 39 784
2014 EL-01 26 43 0 14 17 0 0 69 31 11
2014 EL-02 6 57 14 6 0 0 17 75 7 14
2014 EL-03 17 25 17 11 19 2 8 47 33 48
2014 EL-04 7 22 20 16 31 1 2 30 49 101
2014 EL-05 10 31 18 12 23 2 4 44 38 257
2014 EL-06 8 24 23 15 22 1 7 35 40 208
2014 EL-07 22 28 15 9 20 2 4 53 31 93
2014 EL-08 13 0 28 18 41 0 0 13 59 10
2011 EL 13 25 17 14 27 2 3 40 43 970
2011 EL-02 19 18 10 28 21 4 0 39 50 28
2011 EL-03 17 29 12 8 27 4 2 50 38 82
2011 EL-04 9 19 18 17 29 4 3 31 50 121
2011 EL-05 13 26 18 14 26 1 2 41 41 295
2011 EL-06 10 22 18 15 32 1 3 34 48 264
2011 EL-07 19 28 15 15 18 1 3 49 35 104
2011 EL-08 7 9 26 0 58 0 0 16 58 12
2008 EL 11 27 21 16 22 1 2 40 39 742
2008 EL-02 41 26 26 0 7 0 0 67 7 27
2008 EL-03 15 23 10 22 22 2 7 41 48 58
2008 EL-04 7 24 22 11 31 1 4 33 44 75
2008 EL-05 9 29 18 19 22 1 2 39 43 237
2008 EL-06 9 25 22 14 25 2 3 36 41 188
2008 EL-07 14 27 27 16 12 0 3 43 29 95
2008 EL-08 0 25 17 25 34 0 0 25 59 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 21 40 20 11 7 3 0 62 18 690
2017 EL-03 19 31 18 15 7 9 0 55 25 57
2017 EL-04 27 29 25 13 4 2 0 57 18 61
2017 EL-05 14 41 20 12 10 2 0 57 23 225
2017 EL-06 22 46 21 6 4 2 0 69 10 203
2017 EL-07 22 40 22 8 8 0 0 62 16 85
2017 EL-08 47 38 8 0 0 8 0 92 0 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 36 35 19 3 2 4 1 74 6 690
2017 EL-03 22 42 20 8 0 5 3 70 8 57
2017 EL-04 36 35 20 4 2 3 0 74 6 61
2017 EL-05 28 38 22 3 4 5 1 70 6 225
2017 EL-06 45 31 17 3 1 2 1 78 5 203
2017 EL-07 43 31 16 4 4 1 0 75 8 85
2017 EL-08 61 24 8 0 0 8 0 92 0 13
2014 EL 37 37 17 2 3 4 1 78 5 784
2014 EL-01 52 40 0 0 0 9 0 100 0 11
2014 EL-02 57 12 30 0 0 0 0 70 0 14
2014 EL-03 34 44 12 0 2 4 4 85 2 48
2014 EL-04 31 39 22 2 2 4 0 73 4 102
2014 EL-05 37 38 14 2 4 4 1 79 6 257
2014 EL-06 39 34 18 0 2 5 1 78 3 207
2014 EL-07 47 37 12 2 1 0 0 84 3 93
2014 EL-08 31 28 20 21 0 0 0 59 21 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 36 41 15 4 3 2 0 78 7 691
2017 EL-03 26 39 25 2 0 8 0 71 2 57
2017 EL-04 47 28 15 0 7 3 0 77 8 61
2017 EL-05 29 45 12 7 4 3 0 76 11 225
2017 EL-06 41 39 16 2 1 1 0 80 3 203
2017 EL-07 37 42 14 4 4 0 0 78 8 86
2017 EL-08 54 38 0 8 0 0 0 92 8 13
2014 EL 37 39 14 4 3 2 0 78 8 783
2014 EL-01 43 40 0 9 9 0 0 83 17 11
2014 EL-02 51 25 23 0 0 0 0 77 0 14
2014 EL-03 32 45 15 3 0 6 0 81 3 48
2014 EL-04 30 42 15 7 4 1 0 73 12 102
2014 EL-05 36 41 12 4 4 3 0 79 9 257
2014 EL-06 40 37 16 2 2 2 0 79 4 207
2014 EL-07 50 34 12 3 1 0 0 84 4 92
2014 EL-08 31 28 41 0 0 0 0 59 0 10
2011 EL 27 43 15 5 5 4 0 73 11 972
2011 EL-02 23 57 7 3 10 0 0 80 13 28
2011 EL-03 28 39 16 10 3 5 0 70 13 83
2011 EL-04 23 48 15 7 3 2 2 74 10 120
2011 EL-05 26 36 20 6 6 7 0 67 12 295
2011 EL-06 27 49 12 3 6 2 0 78 10 266
2011 EL-07 35 40 15 2 3 5 0 79 5 104
2011 EL-08 23 32 18 0 17 9 0 61 19 12

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 44 39 8 4 4 1 0 84 8 692
2017 EL-03 41 42 9 5 2 2 0 84 6 57
2017 EL-04 45 38 10 2 3 2 0 85 5 61
2017 EL-05 38 40 13 4 4 1 0 79 8 225
2017 EL-06 46 41 5 4 4 0 0 88 8 204
2017 EL-07 45 38 8 2 7 0 0 83 9 86
2017 EL-08 69 31 0 0 0 0 0 100 0 13
2014 EL 45 38 8 5 3 1 0 84 8 784
2014 EL-01 66 17 0 17 0 0 0 83 17 11
2014 EL-02 53 37 0 0 0 10 0 100 0 14
2014 EL-03 48 35 5 7 3 2 0 85 10 48
2014 EL-04 40 40 11 4 6 0 0 80 10 102
2014 EL-05 41 41 9 6 2 0 0 82 9 256
2014 EL-06 49 36 8 4 2 0 0 86 6 208
2014 EL-07 54 33 8 2 3 0 0 87 5 93
2014 EL-08 49 51 0 0 0 0 0 100 0 10
2011 EL 36 41 12 5 5 1 0 77 11 967
2011 EL-02 26 51 7 7 10 0 0 76 17 28
2011 EL-03 46 34 15 4 1 0 0 80 5 83
2011 EL-04 34 41 11 6 6 1 1 77 12 118
2011 EL-05 34 39 14 6 6 2 0 74 12 295
2011 EL-06 34 46 9 6 5 0 0 80 11 263
2011 EL-07 39 40 12 4 4 0 0 80 8 104
2011 EL-08 33 42 9 9 7 0 0 74 17 12
2008 EL 32 42 13 8 5 1 0 74 12 742
2008 EL-02 60 33 0 7 0 0 0 93 7 27
2008 EL-03 44 34 14 5 2 2 0 79 7 58
2008 EL-04 35 27 12 18 7 0 0 63 25 75
2008 EL-05 22 47 15 8 7 1 0 70 15 237
2008 EL-06 37 43 13 4 3 1 0 80 7 188
2008 EL-07 35 47 9 7 2 0 0 82 9 95
2008 EL-08 8 34 34 25 0 0 0 41 25 12

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 35 33 18 6 7 0 0 69 13 691
2017 EL-03 35 34 21 7 2 2 0 69 9 57
2017 EL-04 38 34 12 5 9 2 0 73 14 60
2017 EL-05 28 39 18 7 7 1 0 67 15 225
2017 EL-06 38 30 20 7 5 0 0 68 12 204
2017 EL-07 32 34 18 7 9 0 0 66 16 86
2017 EL-08 45 55 0 0 0 0 0 100 0 13
2014 EL 31 38 16 8 7 1 0 69 15 785
2014 EL-01 66 17 0 0 9 9 0 91 9 11
2014 EL-02 50 28 12 0 10 0 0 78 10 14
2014 EL-03 31 49 10 4 6 0 0 80 10 48
2014 EL-04 26 34 16 17 7 0 0 60 24 102
2014 EL-05 28 41 15 6 9 1 0 69 15 257
2014 EL-06 30 42 17 8 2 1 0 73 10 208
2014 EL-07 31 34 22 6 7 0 0 65 14 93
2014 EL-08 40 41 9 11 0 0 0 80 11 10
2011 EL 30 39 17 8 5 1 0 70 13 971
2011 EL-02 38 28 17 7 10 0 0 66 17 28
2011 EL-03 40 35 16 5 1 3 0 77 7 83
2011 EL-04 20 43 21 7 7 1 1 64 15 120
2011 EL-05 28 43 15 8 4 1 0 72 13 295
2011 EL-06 33 36 17 9 5 0 0 69 14 267
2011 EL-07 31 40 20 6 3 0 0 71 9 104
2011 EL-08 7 50 9 7 26 0 0 57 34 12

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 32 37 17 7 7 0 0 70 13 691
2017 EL-03 30 38 20 6 4 2 0 69 11 57
2017 EL-04 38 35 14 5 7 2 0 74 12 61
2017 EL-05 24 42 19 9 6 1 0 66 15 224
2017 EL-06 35 38 16 4 7 0 0 73 11 204
2017 EL-07 30 37 17 8 8 0 0 67 16 86
2017 EL-08 53 47 0 0 0 0 0 100 0 13
2014 EL 28 38 17 10 6 0 0 67 16 784
2014 EL-01 57 26 0 17 0 0 0 83 17 11
2014 EL-02 50 34 6 0 10 0 0 84 10 14
2014 EL-03 29 43 18 2 8 0 0 72 10 48
2014 EL-04 24 32 18 21 6 0 0 56 27 102
2014 EL-05 25 40 16 10 8 0 0 66 18 256
2014 EL-06 30 41 18 8 2 1 0 72 10 208
2014 EL-07 28 41 19 3 8 0 0 69 12 93
2014 EL-08 40 51 9 0 0 0 0 91 0 10
2011 EL 25 44 16 9 6 0 0 69 15 972
2011 EL-02 26 46 7 7 10 4 0 75 18 28
2011 EL-03 29 50 11 8 1 0 0 79 10 83
2011 EL-04 16 46 20 11 6 0 1 63 17 120
2011 EL-05 24 44 15 10 5 0 0 69 16 295
2011 EL-06 27 42 16 9 6 0 0 69 15 266
2011 EL-07 29 44 16 6 4 0 0 74 10 104
2011 EL-08 7 41 26 7 19 0 0 48 26 12
2008 EL 27 40 17 11 4 0 0 68 15 742
2008 EL-02 53 35 7 4 0 0 0 89 4 27
2008 EL-03 37 39 15 7 2 0 0 76 8 58
2008 EL-04 26 40 13 16 5 0 0 65 21 75
2008 EL-05 20 41 19 11 7 1 0 62 18 237
2008 EL-06 32 40 15 9 4 0 0 73 13 188
2008 EL-07 26 44 22 7 1 0 0 70 8 95
2008 EL-08 0 41 34 25 0 0 0 41 25 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 34 27 18 10 9 2 0 62 19 692
2017 EL-03 28 29 31 5 8 0 0 56 13 57
2017 EL-04 38 27 15 11 6 2 0 67 18 61
2017 EL-05 31 25 18 12 9 4 0 59 22 225
2017 EL-06 35 26 19 11 8 1 1 62 19 204
2017 EL-07 28 32 17 10 12 0 0 60 22 86
2017 EL-08 61 31 0 0 0 8 0 100 0 13
2014 EL 34 27 17 9 9 3 0 63 19 785
2014 EL-01 57 9 9 0 9 17 0 79 10 11
2014 EL-02 44 18 22 6 10 0 0 62 16 14
2014 EL-03 37 31 16 2 11 3 0 70 14 48
2014 EL-04 25 22 20 17 12 4 0 49 30 102
2014 EL-05 31 31 15 9 11 3 1 64 20 257
2014 EL-06 33 30 19 9 6 3 1 65 15 208
2014 EL-07 43 21 14 11 8 2 0 66 19 93
2014 EL-08 49 42 9 0 0 0 0 91 0 10
2011 EL 31 30 18 9 8 4 1 64 18 972
2011 EL-02 18 36 8 14 14 7 4 60 31 28
2011 EL-03 39 28 12 7 9 4 1 70 17 82
2011 EL-04 24 34 15 14 10 3 1 59 25 121
2011 EL-05 30 30 19 8 7 5 1 64 16 294
2011 EL-06 33 26 19 8 9 4 1 62 17 267
2011 EL-07 37 33 13 6 8 3 0 72 15 104
2011 EL-08 14 62 17 0 7 0 0 76 7 12
2008 EL 30 31 17 11 7 4 1 64 18 741
2008 EL-02 53 29 10 4 0 4 0 85 4 27
2008 EL-03 31 29 15 19 5 0 0 61 24 58
2008 EL-04 22 33 22 8 10 4 0 57 19 75
2008 EL-05 28 31 17 8 8 6 2 65 17 237
2008 EL-06 32 27 20 12 5 3 1 61 18 187
2008 EL-07 34 37 13 8 5 3 0 73 14 95
2008 EL-08 9 33 8 41 0 0 9 46 46 12
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EL 16 57 27 692
2017 EL-03 11 59 30 57
2017 EL-04 10 65 24 61
2017 EL-05 16 55 30 225
2017 EL-06 17 54 29 204
2017 EL-07 20 57 23 86
2017 EL-08 39 53 8 13
2014 EL 14 56 30 785
2014 EL-01 9 83 9 11
2014 EL-02 0 84 16 14
2014 EL-03 8 72 20 48
2014 EL-04 13 54 33 102
2014 EL-05 17 53 31 257
2014 EL-06 10 57 33 208
2014 EL-07 18 47 35 93
2014 EL-08 30 61 9 10
2011 EL 15 60 25 975
2011 EL-02 10 71 19 28
2011 EL-03 9 66 24 83
2011 EL-04 7 56 37 121
2011 EL-05 15 60 25 295
2011 EL-06 19 60 21 268
2011 EL-07 23 57 20 104
2011 EL-08 7 77 16 12

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EL 45 14 22 8 5 6 108
2017 EL-05 40 11 27 8 3 11 36
2017 EL-06 50 24 12 9 6 0 34
2017 EL-07 60 12 11 0 0 18 17
2014 EL 50 17 16 13 9999 5 111
2014 EL-04 54 18 21 0 9999 7 13
2014 EL-05 42 26 14 14 9999 5 43
2014 EL-06 60 9 19 13 9999 0 22
2014 EL-07 56 18 15 11 9999 0 17
2011 EL 48 19 19 10 9999 4 146
2011 EL-05 57 23 9 6 9999 4 43
2011 EL-06 52 10 22 12 9999 4 49
2011 EL-07 45 25 17 13 9999 0 24
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EL 15 85 690
2017 EL-03 15 85 57
2017 EL-04 16 84 61
2017 EL-05 17 83 223
2017 EL-06 10 90 204
2017 EL-07 11 89 86
2014 EL 13 87 785
2014 EL-03 23 77 48
2014 EL-04 25 75 102
2014 EL-05 13 87 257
2014 EL-06 8 92 208
2014 EL-07 9 91 93

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EL 60 98
2017 EL-05 52 39
2017 EL-06 65 20
2014 EL 58 102
2014 EL-04 56 24
2014 EL-05 47 34
2014 EL-06 65 17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EL 56 98
2017 EL-05 61 39
2017 EL-06 55 20
2017 EL-07 100 10
2014 EL 54 102
2014 EL-04 68 24
2014 EL-05 64 34
2014 EL-06 42 17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EL 5 98
2014 EL 7 102
2014 EL-04 0 24
2014 EL-05 0 34

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EL 0 98
2017 EL-05 0 39
2017 EL-06 0 20
2017 EL-07 0 10
2014 EL-04 0 24
2014 EL-05 0 34
2014 EL-06 0 17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EL 7 98
2017 EL-07 0 10
2014 EL 10 102
2014 EL-05 14 34

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EL-06 0 20
2014 EL 4 102
2014 EL-06 0 17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EL-05 0 39
2017 EL-07 0 10
2014 EL-06 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EL 42 98
2017 EL-05 38 39
2017 EL-06 55 20
2017 EL-07 50 10
2014 EL 41 103
2014 EL-04 35 25
2014 EL-05 46 34
2014 EL-06 39 17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EL 36 98
2017 EL-05 42 39
2017 EL-06 35 20
2017 EL-07 60 10
2014 EL 45 103
2014 EL-04 48 25
2014 EL-05 55 34
2014 EL-06 30 17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EL 45 98
2017 EL-05 36 39
2017 EL-06 59 20
2017 EL-07 80 10
2014 EL 43 103
2014 EL-04 23 25
2014 EL-05 54 34
2014 EL-06 47 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EL 45 98
2017 EL-05 38 39
2017 EL-06 65 20
2017 EL-07 51 10
2014 EL 32 103
2014 EL-04 30 25
2014 EL-05 34 34
2014 EL-06 36 17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EL 32 98
2017 EL-05 33 39
2017 EL-06 35 20
2017 EL-07 59 10
2014 EL 33 103
2014 EL-04 27 25
2014 EL-05 36 34
2014 EL-06 30 17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EL 48 98
2017 EL-05 33 39
2017 EL-06 65 20
2017 EL-07 70 10
2014 EL 50 103
2014 EL-04 33 25
2014 EL-05 59 34
2014 EL-06 58 17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EL 33 98
2017 EL-05 25 39
2017 EL-06 45 20
2014 EL 34 103
2014 EL-04 30 25
2014 EL-05 37 34

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EL 7 98
2017 EL-07 0 10
2014 EL-05 0 34
2014 EL-06 0 17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EL 7 98
2017 EL-07 0 10
2014 EL-05 0 34
2014 EL-06 0 17

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EL 11 98
2017 EL-05 12 39
2014 EL 16 103
2014 EL-04 20 25
2014 EL-05 19 34

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EL 43 98
2017 EL-05 38 39
2017 EL-06 44 20
2017 EL-07 78 10
2014 EL 43 103
2014 EL-04 52 25
2014 EL-05 47 34

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EL 26 98
2017 EL-05 34 39
2014 EL 32 103
2014 EL-04 30 25
2014 EL-05 37 34

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EL 13 98
2017 EL-05 17 39
2014 EL 10 103
2014 EL-04 24 25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EL 49 98
2017 EL-05 39 39
2017 EL-06 40 20
2017 EL-07 59 10
2014 EL 42 102
2014 EL-04 33 25
2014 EL-05 40 33
2014 EL-06 40 17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EL 26 98
2017 EL-05 14 39
2014 EL 26 102
2014 EL-05 28 33
2014 EL-06 30 17

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EL 13 98
2017 EL-05 13 39
2014 EL 9 102
2014 EL-05 16 33
2014 EL-06 0 17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EL 24 98
2017 EL-05 15 39
2014 EL 23 102
2014 EL-04 27 25
2014 EL-05 22 33

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EL 11 98
2017 EL-05 18 39
2017 EL-07 0 10
2014 EL 6 102

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EL 8 98
2017 EL-07 0 10
2014 EL 5 102
2014 EL-05 0 33

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EL 10 98
2017 EL-07 0 10
2014 EL 19 102
2014 EL-04 20 25
2014 EL-05 17 33

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EL 6 98
2017 EL-06 0 20
2014 EL 8 102

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EL 34 98
2017 EL-05 40 39
2017 EL-06 50 20
2014 EL 24 102
2014 EL-04 29 25
2014 EL-05 32 33

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EL 9 91
2017 EL-07 0 10
2014 EL 15 97

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EL 26 91
2017 EL-05 26 36
2014 EL 13 97
2014 EL-05 16 33

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EL 14 91
2017 EL-05 16 36
2017 EL-07 0 10
2014 EL 8 97

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EL 9 91
2017 EL-05 14 36
2014 EL 8 97

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EL 10 91
2014 EL 11 97

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EL 10 91
2017 EL-06 0 19
2014 EL 5 97
2014 EL-06 0 16

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EL-05 0 36
2017 EL-06 0 19
2014 EL 7 97

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EL 10 91
2014 EL 7 97

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EL 15 91
2017 EL-05 21 36
2017 EL-07 0 10
2014 EL 9 97

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EL 17 91
2017 EL-05 22 36
2014 EL 20 97
2014 EL-04 30 21
2014 EL-05 21 33

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EL 9 91
2014 EL 8 97

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EL 42 91
2017 EL-05 49 36
2017 EL-06 58 19
2014 EL 46 97
2014 EL-04 54 21
2014 EL-05 49 33
2014 EL-06 44 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EL 5 91
2014 EL-05 0 33

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EL 48 91
2017 EL-05 42 36
2017 EL-06 73 19
2017 EL-07 49 10
2014 EL 53 97
2014 EL-04 57 21
2014 EL-05 67 33
2014 EL-06 51 16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EL 0 91
2017 EL-05 0 36
2017 EL-06 0 19
2017 EL-07 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EL 13 91
2017 EL-07 0 10
2014 EL 13 97
2014 EL-04 24 21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EL 97 3 98
2017 EL-05 100 0 39
2017 EL-06 95 5 20
2017 EL-07 91 9 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 22 23 21 5 5 17 6 60 14 692
2017 EL-03 18 17 23 7 3 25 8 52 14 57
2017 EL-04 29 16 22 6 6 15 6 57 15 61
2017 EL-05 18 26 20 6 6 17 7 57 17 225
2017 EL-06 25 25 22 5 3 15 5 62 11 204
2017 EL-07 24 24 14 2 7 23 5 67 13 86
2017 EL-08 38 24 22 0 8 8 0 68 9 13
2014 EL 20 24 20 6 5 19 6 58 15 785
2014 EL-01 57 9 0 9 0 26 0 88 12 11
2014 EL-02 40 11 6 0 10 14 19 76 15 14
2014 EL-03 21 27 23 5 6 11 7 59 13 48
2014 EL-04 19 27 18 8 11 13 4 55 24 102
2014 EL-05 15 25 22 6 4 22 7 55 14 257
2014 EL-06 21 21 22 6 3 22 4 57 13 208
2014 EL-07 24 24 19 4 2 18 9 65 9 93
2014 EL-08 9 28 41 9 0 13 0 43 10 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 36 32 19 4 4 5 1 72 8 690
2017 EL-03 25 32 29 1 2 8 2 64 4 57
2017 EL-04 47 30 14 4 3 2 0 79 8 61
2017 EL-05 31 33 18 6 5 6 0 69 12 224
2017 EL-06 41 30 19 3 2 4 1 74 6 204
2017 EL-07 36 28 20 2 8 6 0 68 11 85
2017 EL-08 54 24 14 0 8 0 0 78 8 13
2014 EL 31 35 19 6 3 6 1 70 10 784
2014 EL-01 57 9 9 0 0 26 0 88 0 11
2014 EL-02 54 17 6 0 10 6 7 82 11 14
2014 EL-03 32 36 19 6 6 0 2 69 12 48
2014 EL-04 26 34 17 12 6 5 0 63 19 102
2014 EL-05 26 37 21 5 2 8 1 69 8 257
2014 EL-06 35 35 20 3 3 3 1 73 7 207
2014 EL-07 39 37 15 2 1 6 0 80 4 93
2014 EL-08 19 51 11 20 0 0 0 70 20 10
2011 EL 34 36 16 6 4 4 0 73 10 972
2011 EL-02 30 31 11 7 13 7 0 66 22 28
2011 EL-03 38 40 11 8 1 1 0 79 9 83
2011 EL-04 34 34 12 9 4 6 1 73 14 120
2011 EL-05 34 33 17 8 4 5 0 70 13 295
2011 EL-06 33 40 17 5 3 2 0 75 8 266
2011 EL-07 28 40 20 4 3 5 0 72 7 104
2011 EL-08 39 26 35 0 0 0 0 65 0 12
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 47 5 2 1 0 0 92 3 692
2017 EL-03 27 56 8 3 5 1 0 84 8 57
2017 EL-04 49 45 5 2 0 0 0 94 2 61
2017 EL-05 42 50 6 2 0 0 0 92 3 225
2017 EL-06 47 46 4 2 0 0 0 94 2 204
2017 EL-07 54 42 4 0 0 0 0 96 0 86
2017 EL-08 84 8 0 0 0 0 8 100 0 13
2014 EL 38 50 7 3 1 1 0 89 3 785
2014 EL-01 9 34 17 31 9 0 0 43 40 11
2014 EL-02 31 44 19 0 6 0 0 75 6 14
2014 EL-03 32 48 12 9 0 0 0 80 9 48
2014 EL-04 30 51 13 2 2 1 0 82 4 102
2014 EL-05 34 55 7 2 1 1 0 90 3 257
2014 EL-06 45 49 3 1 0 1 0 96 2 208
2014 EL-07 53 44 3 0 0 0 0 97 0 93
2014 EL-08 20 62 9 0 0 0 10 90 0 10
2011 EL 33 52 7 3 1 1 2 88 5 973
2011 EL-02 12 56 17 7 7 0 0 68 15 28
2011 EL-03 21 56 16 5 0 2 0 79 5 83
2011 EL-04 23 59 10 5 1 0 2 83 6 121
2011 EL-05 31 58 7 2 1 1 0 90 3 294
2011 EL-06 34 48 4 4 3 1 6 88 8 267
2011 EL-07 53 41 4 0 0 1 2 96 0 104
2011 EL-08 50 35 0 0 0 0 15 100 0 12
2008 EL 37 51 8 3 1 0 0 88 4 742
2008 EL-02 20 51 19 11 0 0 0 70 11 27
2008 EL-03 37 40 12 10 0 0 2 78 10 58
2008 EL-04 17 54 24 4 1 0 0 71 5 75
2008 EL-05 37 55 7 1 0 0 0 92 1 237
2008 EL-06 42 50 5 3 1 0 0 92 3 188
2008 EL-07 56 40 3 1 0 0 0 96 1 95
2008 EL-08 42 58 0 0 0 0 0 100 0 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 32 25 7 5 13 3 56 14 691
2017 EL-03 5 32 29 3 11 18 2 46 18 57
2017 EL-04 18 40 22 9 3 6 2 63 13 61
2017 EL-05 15 32 27 5 4 15 1 56 11 224
2017 EL-06 16 27 26 8 5 15 3 52 15 204
2017 EL-07 15 33 27 4 5 11 5 57 11 86
2017 EL-08 8 39 29 0 8 16 0 56 9 13
2014 EL 13 28 28 10 7 10 3 48 20 785
2014 EL-01 9 17 40 0 0 34 0 39 0 11
2014 EL-02 15 48 25 7 0 6 0 66 7 14
2014 EL-03 13 19 33 10 7 11 5 39 21 48
2014 EL-04 13 29 25 13 15 5 0 44 29 102
2014 EL-05 11 29 28 10 6 12 5 48 18 257
2014 EL-06 13 31 26 9 4 13 3 53 16 208
2014 EL-07 19 23 34 12 2 7 3 46 16 93
2014 EL-08 9 19 52 0 0 11 10 35 0 10
2011 EL 10 29 26 9 9 12 5 47 21 971
2011 EL-02 4 35 32 7 11 12 0 44 20 28
2011 EL-03 12 30 21 7 6 18 5 55 17 83
2011 EL-04 7 30 22 12 13 13 2 44 30 121
2011 EL-05 10 32 23 9 8 14 3 52 20 294
2011 EL-06 9 25 28 10 8 10 10 42 23 266
2011 EL-07 11 22 39 4 6 11 6 41 12 104
2011 EL-08 7 18 35 0 16 9 15 33 22 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 44 37 9 5 1 3 0 84 6 692
2017 EL-03 33 41 11 6 0 10 0 82 6 57
2017 EL-04 41 43 5 6 3 2 0 86 9 61
2017 EL-05 47 33 13 3 1 2 0 82 4 225
2017 EL-06 40 39 9 6 1 3 0 83 8 204
2017 EL-07 43 40 8 5 1 2 0 86 6 86
2017 EL-08 55 45 0 0 0 0 0 100 0 13
2014 EL 44 35 13 3 2 2 0 81 5 785
2014 EL-01 43 26 14 0 0 17 0 83 0 11
2014 EL-02 59 41 0 0 0 0 0 100 0 14
2014 EL-03 40 36 17 5 2 0 0 76 7 48
2014 EL-04 39 34 15 4 3 5 0 77 7 102
2014 EL-05 43 36 13 3 2 2 1 82 5 257
2014 EL-06 44 38 13 3 1 2 0 83 4 208
2014 EL-07 54 29 11 3 0 2 0 85 3 93
2014 EL-08 34 28 29 0 0 0 10 68 0 10
2011 EL 37 37 13 4 2 4 3 79 7 974
2011 EL-02 34 42 11 6 7 0 0 76 13 28
2011 EL-03 39 37 13 2 3 6 0 81 5 83
2011 EL-04 27 43 19 6 0 3 1 74 7 121
2011 EL-05 37 38 12 3 3 5 1 80 7 295
2011 EL-06 37 32 13 4 2 4 8 78 7 267
2011 EL-07 45 35 8 6 1 3 2 84 7 104
2011 EL-08 25 54 0 7 0 0 15 92 8 12
2008 EL 35 43 11 7 3 2 0 79 10 742
2008 EL-02 52 33 8 3 0 3 0 89 4 27
2008 EL-03 28 43 17 5 3 2 2 74 9 58
2008 EL-04 28 44 12 9 5 1 0 74 15 75
2008 EL-05 33 45 9 8 3 2 1 80 10 237
2008 EL-06 37 42 10 6 5 2 0 79 10 188
2008 EL-07 43 38 10 7 1 1 0 82 8 95
2008 EL-08 9 66 8 17 0 0 0 75 17 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 35 36 14 6 3 6 0 76 10 691
2017 EL-03 22 34 17 12 0 15 0 67 14 57
2017 EL-04 34 44 6 6 4 5 0 82 11 60
2017 EL-05 36 34 18 4 2 6 0 74 7 225
2017 EL-06 33 38 17 6 2 3 0 73 9 204
2017 EL-07 35 37 5 12 4 8 0 79 16 86
2017 EL-08 69 31 0 0 0 0 0 100 0 13
2014 EL 32 36 16 7 4 5 1 71 12 785
2014 EL-01 34 48 0 0 0 17 0 100 0 11
2014 EL-02 49 28 6 0 10 7 0 83 11 14
2014 EL-03 34 35 19 8 5 0 0 68 12 48
2014 EL-04 27 31 16 13 7 6 0 62 21 102
2014 EL-05 33 38 17 3 3 5 1 75 7 257
2014 EL-06 31 40 15 6 3 5 0 74 10 208
2014 EL-07 43 32 15 4 2 3 0 77 7 93
2014 EL-08 20 28 43 0 0 0 10 52 0 10
2011 EL 26 38 16 5 5 6 3 70 12 970
2011 EL-02 27 41 7 10 7 8 0 73 19 28
2011 EL-03 31 40 9 7 1 11 0 81 9 82
2011 EL-04 18 45 21 7 4 4 1 66 12 121
2011 EL-05 28 39 16 4 5 7 1 73 9 294
2011 EL-06 24 36 15 3 7 7 7 71 12 267
2011 EL-07 32 35 17 5 7 3 2 70 12 103
2011 EL-08 16 43 19 7 0 0 15 70 8 12
2008 EL 31 39 12 10 6 3 0 72 16 742
2008 EL-02 45 40 11 4 0 0 0 85 4 27
2008 EL-03 33 38 12 8 2 7 0 76 11 58
2008 EL-04 28 30 16 12 8 6 0 62 21 75
2008 EL-05 26 44 13 9 5 2 0 72 15 237
2008 EL-06 34 36 9 9 9 3 0 72 19 188
2008 EL-07 38 34 8 12 5 2 1 74 18 95
2008 EL-08 17 41 18 17 8 0 0 57 25 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EL 6 94 692
2017 EL-05 9 91 225
2017 EL-06 3 97 204
2017 EL-07 7 93 86
2017 EL-08 0 100 13
2014 EL 7 93 781
2014 EL-02 0 100 14
2014 EL-04 13 87 102
2014 EL-05 6 94 256
2014 EL-06 4 96 206

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 EL 49 39
2017 EL-05 35 21
2014 EL 34 50

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EL 82 39
2017 EL-05 85 21
2014 EL 86 50
2014 EL-04 69 13
2014 EL-05 87 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EL-05 0 21
2014 EL-04 0 13
2014 EL-05 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EL 0 39
2017 EL-05 0 21
2014 EL 0 50
2014 EL-04 0 13
2014 EL-05 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EL 0 39
2017 EL-05 0 21
2014 EL 12 50

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 EL 22 39
2017 EL-05 33 21
2014 EL 11 51

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 EL 27 39
2014 EL 9 51

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 EL 17 39
2014 EL 35 51
2014 EL-04 44 13
2014 EL-05 32 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 EL 17 39
2014 EL 15 51
2014 EL-04 0 13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 EL-05 0 21
2014 EL-04 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 EL 0 39
2017 EL-05 0 21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 EL 0 39
2017 EL-05 0 21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 EL 0 39
2017 EL-05 0 21
2014 EL 0 51
2014 EL-04 0 13
2014 EL-05 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EL 26 39
2017 EL-05 24 21
2014 EL 43 51
2014 EL-04 56 13
2014 EL-05 37 16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EL 37 39
2017 EL-05 44 21
2014 EL 20 51

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 EL 21 39
2017 EL-05 24 21
2014 EL 12 51

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EL 15 39
2017 EL-05 24 21
2014 EL 18 51

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EL 15 39
2017 EL-05 29 21
2014 EL-04 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EL 47 39
2017 EL-05 41 21
2014 EL 47 51
2014 EL-04 55 13
2014 EL-05 43 16

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EL 20 36
2017 EL-05 35 18
2014 EL 11 49

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EL-05 0 18
2014 EL-04 0 12
2014 EL-05 0 16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EL-05 0 18
2014 EL 9 49

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EL-05 0 18
2014 EL-04 0 12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EL 13 36
2014 EL-04 0 12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EL 13 36
2014 EL 15 49

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EL 19 36
2014 EL 32 49
2014 EL-05 33 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EL 44 36
2017 EL-05 27 18
2014 EL 56 49
2014 EL-05 66 16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EL-05 0 18
2014 EL-04 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EL 62 36
2017 EL-05 59 18
2014 EL 59 49
2014 EL-05 84 16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EL 0 36
2017 EL-05 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EL 98 2 39
2017 EL-05 100 0 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 22 22 24 3 2 20 7 60 7 690
2017 EL-03 15 23 32 0 0 22 8 55 0 57
2017 EL-04 26 26 19 2 4 17 6 67 8 60
2017 EL-05 21 22 21 4 3 20 8 61 10 225
2017 EL-06 21 23 29 3 1 18 5 58 5 204
2017 EL-07 21 24 20 5 2 20 9 62 10 85
2017 EL-08 16 24 14 0 0 38 8 73 0 13
2014 EL 21 22 21 2 3 25 6 61 8 784
2014 EL-01 57 0 9 0 0 34 0 87 0 11
2014 EL-02 27 20 13 0 0 24 16 78 0 14
2014 EL-03 23 25 22 0 6 17 8 64 8 48
2014 EL-04 24 19 27 4 2 21 3 57 7 102
2014 EL-05 15 24 21 3 2 27 7 60 8 257
2014 EL-06 21 23 22 1 2 26 5 64 5 207
2014 EL-07 26 13 17 2 2 28 12 65 7 93
2014 EL-08 0 19 38 11 0 32 0 28 16 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 36 31 19 4 2 6 1 73 7 692
2017 EL-03 32 35 20 2 0 8 3 75 2 57
2017 EL-04 41 33 18 3 2 3 0 76 5 61
2017 EL-05 33 33 16 6 3 8 2 73 10 225
2017 EL-06 40 30 20 3 2 4 1 74 5 204
2017 EL-07 35 33 20 5 2 6 0 72 7 86
2017 EL-08 46 16 22 0 0 16 0 74 0 13
2014 EL 32 33 18 3 3 11 1 73 7 783
2014 EL-01 66 0 9 0 0 26 0 88 0 11
2014 EL-02 51 20 13 0 0 16 0 84 0 14
2014 EL-03 27 47 18 0 3 4 2 78 3 47
2014 EL-04 32 27 26 6 2 8 0 63 8 102
2014 EL-05 29 34 15 3 2 15 1 75 6 256
2014 EL-06 36 33 18 1 3 9 0 76 5 208
2014 EL-07 41 30 17 2 2 7 1 77 5 93
2014 EL-08 19 42 20 11 0 9 0 67 12 10
2011 EL 34 37 15 4 3 7 0 76 8 972
2011 EL-02 23 39 13 7 3 16 0 73 12 28
2011 EL-03 41 35 13 6 1 4 0 79 7 83
2011 EL-04 32 40 13 6 4 6 0 76 10 121
2011 EL-05 34 36 15 4 4 7 0 75 9 295
2011 EL-06 34 37 16 4 2 6 0 76 7 265
2011 EL-07 33 42 14 3 1 8 0 80 4 104
2011 EL-08 39 18 35 0 7 0 0 58 7 12
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 22 23 22 17 16 0 0 45 33 690
2017 EL-03 16 18 25 16 25 0 0 34 41 57
2017 EL-04 18 25 27 15 15 0 0 43 30 61
2017 EL-05 21 24 21 18 16 0 0 45 34 225
2017 EL-06 30 20 22 16 13 0 0 50 28 202
2017 EL-07 16 29 16 19 18 0 2 46 37 86
2017 EL-08 31 23 38 8 0 0 0 54 8 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 19 31 27 14 9 0 0 50 23 690
2017 EL-03 29 34 22 10 5 0 0 63 14 57
2017 EL-04 29 32 17 12 11 0 0 61 23 61
2017 EL-05 15 29 30 16 9 0 0 44 25 224
2017 EL-06 19 29 27 14 10 0 1 48 24 204
2017 EL-07 7 29 34 15 13 1 1 37 28 86
2017 EL-08 16 30 24 16 14 0 0 46 30 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 28 32 24 10 4 0 1 61 15 687
2017 EL-03 36 34 23 5 2 0 2 70 7 57
2017 EL-04 36 29 15 17 2 0 2 66 19 60
2017 EL-05 27 31 27 9 4 0 1 59 14 225
2017 EL-06 25 31 27 10 6 0 1 56 16 201
2017 EL-07 17 34 26 14 6 2 1 53 21 86
2017 EL-08 32 38 16 7 8 0 0 70 14 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 17 26 24 19 13 0 1 43 32 689
2017 EL-03 18 28 23 14 15 0 1 47 30 57
2017 EL-04 22 22 23 17 15 0 2 45 32 61
2017 EL-05 16 23 23 23 15 0 0 39 38 224
2017 EL-06 12 31 27 19 11 0 0 43 30 202
2017 EL-07 9 24 27 21 16 2 1 34 38 86
2017 EL-08 16 38 8 8 30 0 0 54 38 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 48 27 12 5 3 1 5 79 8 691
2017 EL-03 63 19 7 0 0 3 8 93 0 57
2017 EL-04 58 18 12 3 5 2 3 80 8 61
2017 EL-05 48 24 14 7 2 0 4 76 10 224
2017 EL-06 43 31 11 4 3 0 8 80 8 204
2017 EL-07 41 30 18 5 3 1 2 73 8 86
2017 EL-08 46 16 24 7 8 0 0 62 14 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 35 35 19 7 3 0 1 70 11 688
2017 EL-03 57 30 10 3 0 0 0 87 3 57
2017 EL-04 40 30 24 6 0 0 0 70 6 61
2017 EL-05 28 38 21 8 4 0 2 67 12 224
2017 EL-06 36 36 16 6 5 0 1 73 11 202
2017 EL-07 32 34 20 9 5 0 0 66 14 85
2017 EL-08 24 22 38 8 8 0 0 46 16 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 28 35 21 10 4 0 1 64 14 689
2017 EL-03 40 26 16 15 1 0 2 67 17 57
2017 EL-04 33 30 23 12 0 0 2 65 12 61
2017 EL-05 21 40 23 9 6 0 0 62 14 224
2017 EL-06 27 40 18 9 3 0 1 68 13 202
2017 EL-07 25 32 27 10 7 0 0 56 17 86
2017 EL-08 46 23 23 8 0 0 0 69 8 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 21 35 23 15 5 0 1 57 20 686
2017 EL-03 29 33 28 9 2 0 0 62 10 57
2017 EL-04 24 32 20 21 2 0 2 56 23 61
2017 EL-05 19 37 19 17 6 1 1 57 23 223
2017 EL-06 19 35 27 14 4 0 1 55 18 200
2017 EL-07 19 32 26 18 6 0 0 51 23 86
2017 EL-08 8 53 16 15 8 0 0 61 23 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 29 32 20 12 5 1 1 62 17 689
2017 EL-03 25 30 28 10 5 2 0 56 15 57
2017 EL-04 39 28 20 5 8 0 2 68 12 61
2017 EL-05 30 34 17 11 5 1 1 65 17 224
2017 EL-06 24 33 22 15 4 0 2 58 20 202
2017 EL-07 30 29 24 11 5 0 1 59 16 86
2017 EL-08 16 45 23 8 8 0 0 61 16 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 29 34 19 11 6 1 1 64 16 686
2017 EL-03 35 32 14 8 6 3 2 70 15 57
2017 EL-04 39 30 17 8 6 2 0 69 14 61
2017 EL-05 26 31 22 12 7 1 0 58 20 222
2017 EL-06 27 40 18 8 5 0 1 68 14 201
2017 EL-07 21 34 20 19 6 0 0 55 25 86
2017 EL-08 16 61 16 0 8 0 0 76 8 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 57 25 12 4 2 0 1 82 6 691
2017 EL-03 60 23 13 2 2 0 0 83 3 56
2017 EL-04 52 32 9 7 0 0 0 83 7 61
2017 EL-05 58 24 13 2 1 0 1 83 3 225
2017 EL-06 60 24 10 3 2 0 1 85 5 204
2017 EL-07 50 24 15 6 6 0 0 74 11 86
2017 EL-08 76 24 0 0 0 0 0 100 0 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 76 13 5 3 2 0 1 89 5 689
2017 EL-03 77 14 7 1 0 0 0 91 1 57
2017 EL-04 80 10 5 6 0 0 0 89 6 59
2017 EL-05 68 18 8 3 3 0 0 86 6 224
2017 EL-06 82 9 5 2 1 0 1 91 4 204
2017 EL-07 83 7 1 1 7 0 1 91 8 86
2017 EL-08 76 16 8 0 0 0 0 92 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 56 28 10 3 2 0 0 85 5 692
2017 EL-03 66 20 14 0 0 0 0 86 0 57
2017 EL-04 58 28 6 3 3 2 0 88 6 61
2017 EL-05 49 32 12 2 3 1 0 83 5 225
2017 EL-06 58 26 9 4 1 0 1 85 6 204
2017 EL-07 65 20 8 2 5 0 0 85 7 86
2017 EL-08 62 22 16 0 0 0 0 84 0 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 60 24 8 4 3 0 1 85 8 690
2017 EL-03 66 22 7 2 4 0 0 88 6 57
2017 EL-04 59 30 9 2 0 0 0 89 2 61
2017 EL-05 51 26 9 6 6 1 1 78 12 225
2017 EL-06 63 22 9 2 2 0 1 87 5 203
2017 EL-07 64 23 4 4 6 0 0 87 9 85
2017 EL-08 62 38 0 0 0 0 0 100 0 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 57 11 5 2 1 1 24 90 4 690
2017 EL-03 67 8 0 0 0 0 26 100 0 57
2017 EL-04 74 6 0 0 0 2 18 100 0 61
2017 EL-05 55 9 4 0 0 1 30 93 1 225
2017 EL-06 57 11 5 2 0 0 25 90 4 203
2017 EL-07 43 20 13 3 2 0 18 78 7 86
2017 EL-08 39 45 8 8 0 0 0 84 8 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 65 20 8 2 1 0 4 89 3 688
2017 EL-03 79 17 3 1 0 0 0 96 1 57
2017 EL-04 78 11 8 0 2 0 2 91 2 60
2017 EL-05 62 20 9 2 1 1 5 87 3 225
2017 EL-06 65 19 9 2 1 0 4 88 3 203
2017 EL-07 61 23 8 3 2 0 2 86 6 85
2017 EL-08 62 30 8 0 0 0 0 92 0 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 72 18 5 2 1 0 1 92 4 690
2017 EL-03 58 29 8 1 0 0 3 90 2 57
2017 EL-04 69 21 6 0 2 2 2 92 2 61
2017 EL-05 67 19 7 2 2 1 2 89 4 224
2017 EL-06 78 13 3 2 2 0 2 92 4 203
2017 EL-07 81 14 2 2 1 0 0 94 3 86
2017 EL-08 78 22 0 0 0 0 0 100 0 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 56 28 11 3 0 0 1 85 3 691
2017 EL-03 64 20 9 5 0 0 2 86 5 57
2017 EL-04 57 28 11 3 0 0 2 86 3 61
2017 EL-05 50 30 15 3 0 0 1 81 4 224
2017 EL-06 59 28 10 1 1 0 2 88 2 204
2017 EL-07 60 27 9 3 0 0 1 88 3 86
2017 EL-08 54 30 16 0 0 0 0 84 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 13 32 39 11 4 0 0 45 15 691
2017 EL-03 24 39 28 8 2 0 0 63 10 57
2017 EL-04 16 42 27 15 0 0 0 58 15 60
2017 EL-05 12 29 43 11 6 0 0 41 17 225
2017 EL-06 13 32 40 11 4 0 0 45 15 204
2017 EL-07 5 26 48 14 7 0 0 31 21 86
2017 EL-08 16 15 56 14 0 0 0 30 14 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 15 41 27 12 0 0 39 20 690
2017 EL-03 2 11 26 44 17 0 0 61 13 57
2017 EL-04 3 9 36 44 9 0 0 52 12 61
2017 EL-05 6 16 42 24 12 0 0 36 22 224
2017 EL-06 5 14 43 24 12 1 0 37 20 204
2017 EL-07 5 24 46 14 11 0 0 25 29 86
2017 EL-08 8 15 46 24 8 0 0 31 22 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 20 37 24 8 5 5 0 60 14 691
2017 EL-03 13 39 26 9 3 10 0 57 14 57
2017 EL-04 32 34 15 6 6 6 0 71 13 61
2017 EL-05 15 36 31 10 4 4 0 54 14 225
2017 EL-06 23 40 19 7 6 4 0 67 14 203
2017 EL-07 21 35 28 6 8 2 0 57 15 86
2017 EL-08 21 47 16 0 0 16 0 81 0 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 17 40 22 12 7 2 0 58 20 692
2017 EL-03 13 40 30 9 3 4 0 55 13 57
2017 EL-04 18 34 20 21 3 3 0 54 25 61
2017 EL-05 16 36 25 12 9 3 0 54 21 225
2017 EL-06 19 43 19 10 7 1 0 63 18 204
2017 EL-07 17 42 18 11 9 2 0 61 20 86
2017 EL-08 8 69 23 0 0 0 0 77 0 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EL 9 91 690
2017 EL-03 12 88 57
2017 EL-04 10 90 61
2017 EL-05 9 91 224
2017 EL-06 8 92 204
2017 EL-07 7 93 85
2014 EL 11 89 783
2014 EL-03 26 74 47
2014 EL-04 12 88 101
2014 EL-05 9 91 257
2014 EL-06 8 92 208
2014 EL-07 6 94 93
2014 EL-08 0 100 10

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EL 66 34 62
2017 EL-05 77 23 21
2017 EL-06 68 32 16
2014 EL 78 22 79
2014 EL-03 93 7 11
2014 EL-04 88 12 11
2014 EL-05 65 35 24
2014 EL-06 77 23 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 35 6 4 10 0 0 80 14 42
2017 EL-05 34 42 6 6 13 0 0 76 18 16
2017 EL-06 83 0 0 8 9 0 0 83 17 11
2014 EL 62 25 3 4 4 0 1 88 9 61
2014 EL-03 45 36 7 0 12 0 0 81 12 10
2014 EL-04 54 29 0 8 0 0 8 91 9 10
2014 EL-05 63 29 7 0 0 0 0 93 0 16
2014 EL-06 69 23 0 8 0 0 0 92 8 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 25 27 21 11 11 4 0 26 74 692
2017 EL-03 20 22 22 16 12 7 2 21 79 57
2017 EL-04 15 36 30 6 11 3 0 15 85 61
2017 EL-05 24 31 20 13 7 5 0 25 75 225
2017 EL-06 27 25 21 10 12 4 0 28 72 204
2017 EL-07 36 23 14 12 14 1 0 36 64 86
2017 EL-08 47 45 0 8 0 0 0 47 53 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EL 12 480
2017 EL-03 17 41
2017 EL-04 11 50
2017 EL-05 10 157
2017 EL-06 7 137
2017 EL-07 12 53

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EL 24 480
2017 EL-03 35 41
2017 EL-04 13 50
2017 EL-05 22 157
2017 EL-06 22 137
2017 EL-07 24 53

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EL 8 480
2017 EL-03 15 41
2017 EL-04 11 50
2017 EL-05 8 157
2017 EL-06 4 137
2017 EL-07 4 53

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EL 52 480
2017 EL-03 39 41
2017 EL-04 47 50
2017 EL-05 57 157
2017 EL-06 48 137
2017 EL-07 50 53

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EL 4 480
2017 EL-03 9 41
2017 EL-04 0 50
2017 EL-05 6 157
2017 EL-06 1 137
2017 EL-07 2 53

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EL 46 480
2017 EL-03 49 41
2017 EL-04 54 50
2017 EL-05 36 157
2017 EL-06 55 137
2017 EL-07 50 53

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EL 8 36 20 11 5 20 474
2017 EL-03 14 36 13 10 5 23 40
2017 EL-04 15 45 15 9 4 11 50
2017 EL-05 7 45 20 9 3 16 158
2017 EL-06 8 25 22 15 7 23 133
2017 EL-07 2 33 28 9 4 24 53

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 9 20 21 17 20 3 10 34 42 485
2017 EL-03 7 26 23 12 18 2 11 38 36 41
2017 EL-04 11 15 24 12 16 3 18 33 36 50
2017 EL-05 10 14 22 19 21 2 11 28 46 159
2017 EL-06 9 25 19 17 17 4 9 39 39 139
2017 EL-07 8 18 26 21 22 2 4 27 45 54

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 2 9 17 16 46 3 6 12 69 485
2017 EL-03 5 7 23 15 38 2 9 14 60 41
2017 EL-04 2 9 15 25 32 5 12 13 68 50
2017 EL-05 3 8 19 16 42 4 8 13 65 159
2017 EL-06 1 10 16 16 49 4 4 12 70 139
2017 EL-07 2 7 13 14 60 2 2 10 77 54
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