2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - ED

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	30	50	4	10	5	80	16	399
2017	ED-01	25	51	4	12	8	76	20	188
2017	ED-02	39	49	4	8	0	88	8	76
2017	ED-03	37	49	1	9	4	86	13	57
2017	ED-04	38	42	0	14	6	80	20	24
2017	ED-05	35	47	10	0	8	82	8	11
2017	ED-06	34	28	15	13	10	62	23	12
2014	ED	26	43	5	15	11	68	26	390
2014	ED-01	27	42	5	15	11	69	26	209
2014	ED-02	27	45	4	15	8	72	23	90
2014	ED-03	27	34	8	18	14	61	31	31
2014	ED-04	17	56	12	15	0	73	15	24
2011	ED	33	46	6	12	3	79	15	510
2011	ED-01	32	45	6	12	5	77	17	264
2011	ED-02	38	47	4	10	0	85	10	114
2011	ED-03	33	44	8	14	0	77	14	42
2011	ED-04	26	52	8	14	0	77	14	36
2011	ED-05	48	47	0	5	0	95	5	13
2011	ED-06	28	64	0	4	4	93	7	19
2008	ED	35	46	3	13	3	81	16	377
2008	ED-01	37	44	2	13	3	81	16	192
2008	ED-02	35	51	2	13	0	85	13	80
2008	ED-03	43	38	4	11	4	81	15	34
2008	ED-04	29	55	5	2	9	83	11	26
2008	ED-05	48	47	0	5	0	95	5	14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	65	24	3	5	1	0	1	90	7	397
2017	ED-01	65	26	3	4	2	0	0	91	6	188
2017	ED-02	64	28	4	5	0	0	0	91	5	76
2017	ED-03	72	15	1	8	2	0	2	88	10	55
2017	ED-04	48	31	4	6	6	0	5	83	13	24
2017	ED-05	90	10	0	0	0	0	0	100	0	11
2017	ED-06	55	20	17	0	0	0	8	81	0	12
2014	ED	60	25	7	3	3	1	2	87	6	390
2014	ED-01	53	26	10	4	4	0	3	83	7	209
2014	ED-02	72	22	1	5	1	0	0	94	5	90
2014	ED-03	59	33	5	0	3	0	0	92	3	31
2014	ED-04	73	13	11	3	0	0	0	86	3	24
2011	ED	63	26	4	5	1	0	1	90	7	510
2011	ED-01	65	25	3	4	2	1	1	91	6	264
2011	ED-02	64	24	4	8	0	0	0	89	8	114
2011	ED-03	67	18	6	7	1	0	0	85	9	42
2011	ED-04	43	47	6	4	0	0	0	90	4	36
2011	ED-05	64	25	11	0	0	0	0	89	0	13
2011	ED-06	69	27	0	4	0	0	0	96	4	19
2008	ED	69	22	3	3	2	0	1	92	5	375
2008	ED-01	69	24	2	4	1	1	0	93	4	190
2008	ED-02	74	19	3	3	1	0	0	94	4	80
2008	ED-03	72	17	2	0	4	0	4	93	4	34
2008	ED-04	69	17	6	9	0	0	0	85	9	26
2008	ED-05	66	26	0	8	0	0	0	92	8	14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	66	19	5	6	3	0	86	9	399
2017	ED-01	71	20	4	5	1	0	91	5	188
2017	ED-02	58	25	7	9	1	0	82	11	76
2017	ED-03	63	14	5	6	12	0	76	19	57
2017	ED-04	65	7	12	5	11	0	72	16	24
2017	ED-05	83	8	0	8	0	0	92	8	11
2017	ED-06	60	10	5	17	0	8	76	18	12
2014	ED	63	20	9	5	1	2	85	6	389
2014	ED-01	64	17	10	5	2	3	83	6	208
2014	ED-02	57	27	9	5	1	0	84	6	90
2014	ED-03	67	19	4	8	2	0	86	10	31
2014	ED-04	70	14	4	7	4	0	84	12	24
2011	ED	67	20	5	5	3	1	87	7	510
2011	ED-01	72	14	7	3	3	1	87	6	264
2011	ED-02	61	28	4	5	2	1	89	7	114
2011	ED-03	59	30	3	7	1	0	89	8	42
2011	ED-04	58	17	4	15	6	0	75	21	36
2011	ED-05	52	32	0	16	0	0	84	16	13
2011	ED-06	81	19	0	0	0	0	100	0	19
2008	ED	63	20	4	9	2	2	85	11	376
2008	ED-01	66	18	5	9	2	1	84	11	191
2008	ED-02	59	22	3	10	3	3	84	14	80
2008	ED-03	52	31	4	4	4	4	87	9	34
2008	ED-04	69	17	6	9	0	0	86	9	26
2008	ED-05	61	12	8	20	0	0	72	20	14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	39	38	6	9	8	76	17	399
2017	ED-01	37	39	7	7	10	76	17	188
2017	ED-02	46	32	7	7	8	79	15	76
2017	ED-03	43	31	6	12	8	74	20	57
2017	ED-04	49	25	7	19	0	74	19	24
2017	ED-05	35	28	0	17	20	63	37	11
2017	ED-06	25	47	5	22	0	73	22	12
2014	ED	41	35	6	12	6	76	18	390
2014	ED-01	33	38	6	14	7	72	21	209
2014	ED-02	49	37	4	6	3	86	9	90
2014	ED-03	36	24	8	23	9	60	32	31
2014	ED-04	65	24	4	3	3	89	6	24
2011	ED	41	37	6	10	5	79	15	508
2011	ED-01	37	41	8	9	4	79	13	263
2011	ED-02	43	37	4	15	2	80	16	113
2011	ED-03	51	34	5	3	7	85	10	42
2011	ED-04	54	34	0	8	4	88	12	36
2011	ED-05	49	23	8	8	11	72	19	13
2011	ED-06	47	33	0	4	16	80	20	19

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	34	14	14	9	0	1	63	24	398
2017	ED-01	25	33	14	19	6	0	2	59	26	188
2017	ED-02	31	37	13	13	6	0	0	68	19	75
2017	ED-03	27	38	8	11	16	0	0	65	27	57
2017	ED-04	39	38	10	4	10	0	0	76	13	24
2017	ED-05	55	20	17	0	8	0	0	75	8	11
2017	ED-06	17	35	25	0	15	0	8	56	17	12
2014	ED	25	33	9	16	16	0	0	59	32	389
2014	ED-01	23	36	10	16	16	0	0	59	32	208
2014	ED-02	28	31	7	18	16	0	0	59	34	90
2014	ED-03	12	33	15	19	21	0	0	45	40	31
2014	ED-04	37	43	10	6	3	0	0	80	10	24
2011	ED	27	34	14	16	6	0	2	63	23	510
2011	ED-01	29	33	15	15	7	1	0	63	22	264
2011	ED-02	28	36	10	18	6	0	2	65	25	114
2011	ED-03	26	40	11	13	1	0	7	72	16	42
2011	ED-04	19	41	14	17	7	0	2	61	25	36
2011	ED-05	16	45	19	19	0	0	0	62	19	13
2011	ED-06	41	29	17	13	0	0	0	70	13	19
2008	ED	29	42	11	11	6	0	1	72	17	377
2008	ED-01	31	38	13	14	4	0	1	69	18	192
2008	ED-02	31	49	11	6	2	0	1	81	8	80
2008	ED-03	28	44	9	8	11	0	0	73	19	34
2008	ED-04	28	51	0	7	11	0	2	81	19	26
2008	ED-05	23	46	0	10	13	8	0	75	25	14

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	60	30	5	3	1	91	4	399
2017	ED-01	66	26	5	2	1	92	3	188
2017	ED-02	42	48	6	4	0	90	4	76
2017	ED-03	60	26	5	3	6	86	9	57
2017	ED-04	74	22	4	0	0	96	0	24
2017	ED-05	83	17	0	0	0	100	0	11
2017	ED-06	83	17	0	0	0	100	0	12
2014	ED	61	29	5	2	3	91	4	390
2014	ED-01	66	26	5	2	0	92	3	209
2014	ED-02	48	39	5	2	7	86	9	90
2014	ED-03	71	16	9	2	2	87	4	31
2014	ED-04	71	22	7	0	0	93	0	24
2011	ED	58	30	7	3	2	88	5	509
2011	ED-01	61	28	7	2	2	89	5	264
2011	ED-02	51	34	7	6	2	85	8	114
2011	ED-03	56	31	11	1	0	87	1	42
2011	ED-04	57	38	0	2	2	95	5	35
2011	ED-05	53	36	0	0	11	89	11	13
2011	ED-06	72	28	0	0	0	100	0	19
2008	ED	54	36	5	4	1	90	5	377
2008	ED-01	55	35	4	5	1	90	5	192
2008	ED-02	44	42	9	5	0	86	5	80
2008	ED-03	58	30	4	2	6	87	9	34
2008	ED-04	63	37	0	0	0	100	0	26
2008	ED-05	63	31	0	7	0	93	7	14

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	68	23	4	4	1	91	5	399
2017	ED-01	72	21	3	3	1	93	4	188
2017	ED-02	51	39	3	7	0	90	7	76
2017	ED-03	72	14	7	0	7	86	7	57
2017	ED-04	78	22	0	0	0	100	0	24
2017	ED-05	92	0	0	8	0	92	8	11
2017	ED-06	83	10	0	7	0	93	7	12
2014	ED	68	23	4	2	2	91	5	390
2014	ED-01	74	18	6	3	0	92	3	209
2014	ED-02	53	35	2	2	7	88	9	90
2014	ED-03	71	23	2	2	2	94	4	31
2014	ED-04	87	9	4	0	0	96	0	24
2011	ED	61	30	4	3	1	91	5	510
2011	ED-01	65	29	5	1	1	94	2	264
2011	ED-02	53	33	4	8	1	86	9	114
2011	ED-03	61	27	1	7	4	87	11	42
2011	ED-04	74	21	0	2	2	95	5	36
2011	ED-05	51	27	11	0	11	78	11	13
2011	ED-06	59	41	0	0	0	100	0	19
2008	ED	62	31	2	4	2	93	5	376
2008	ED-01	66	27	2	4	1	94	4	192
2008	ED-02	49	38	4	6	3	88	9	80
2008	ED-03	65	26	0	2	7	91	9	33
2008	ED-04	64	36	0	0	0	100	0	26
2008	ED-05	60	25	0	7	8	86	14	14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	44	38	8	8	2	82	11	399
2017	ED-01	35	41	8	12	4	76	16	188
2017	ED-02	54	34	8	3	1	88	5	76
2017	ED-03	53	33	11	3	0	86	3	57
2017	ED-04	72	22	0	6	0	94	6	24
2017	ED-05	45	47	8	0	0	92	0	11
2017	ED-06	30	40	0	30	0	70	30	12
2014	ED	39	38	9	8	6	77	14	390
2014	ED-01	35	41	9	9	6	76	15	209
2014	ED-02	45	37	7	3	8	82	11	90
2014	ED-03	29	21	19	19	12	50	31	31
2014	ED-04	57	33	7	3	0	89	3	24

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	44	31	9	9	6	0	1	77	15	397
2017	ED-01	41	31	10	11	6	1	1	72	18	188
2017	ED-02	50	33	12	3	1	1	0	84	4	76
2017	ED-03	37	38	3	13	6	0	2	77	20	56
2017	ED-04	73	7	7	0	13	0	0	80	13	23
2017	ED-05	63	28	0	8	0	0	0	92	8	11
2017	ED-06	37	53	0	0	10	0	0	90	10	12
2014	ED	40	27	11	10	11	0	1	68	21	389
2014	ED-01	35	36	8	9	11	0	1	71	21	208
2014	ED-02	55	17	10	12	5	1	1	74	16	90
2014	ED-03	27	21	8	10	34	0	0	47	45	31
2014	ED-04	41	6	31	16	3	0	4	49	19	24
2011	ED	36	32	13	11	6	1	1	70	17	508
2011	ED-01	37	30	13	11	6	2	2	70	17	263
2011	ED-02	44	30	12	9	3	1	1	76	12	114
2011	ED-03	30	37	11	13	9	0	0	67	22	42
2011	ED-04	16	46	12	16	10	0	0	62	26	36
2011	ED-05	16	30	21	14	19	0	0	47	33	13
2011	ED-06	55	35	0	6	4	0	0	90	10	18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	21	15	9	10	17	2	26	51	37	399
2017	ED-01	12	13	9	11	19	2	34	39	47	188
2017	ED-02	34	19	10	9	7	2	18	67	20	76
2017	ED-03	34	20	5	14	14	3	9	62	32	57
2017	ED-04	32	16	9	0	22	0	22	60	29	24
2017	ED-05	25	8	10	18	8	0	30	48	38	11
2017	ED-06	14	0	10	0	38	0	38	22	61	12
2014	ED	26	15	8	10	22	2	16	50	39	390
2014	ED-01	16	10	11	10	24	3	25	37	47	209
2014	ED-02	38	23	5	8	14	1	10	68	25	90
2014	ED-03	32	17	8	15	28	0	0	49	43	31
2014	ED-04	39	11	3	18	19	0	10	55	42	24
2011	ED	18	24	12	8	18	1	19	52	33	507
2011	ED-01	14	22	11	7	17	2	27	50	34	262
2011	ED-02	30	27	9	8	15	1	10	64	25	114
2011	ED-03	24	38	11	8	11	1	7	67	21	42
2011	ED-04	9	28	15	15	26	0	7	40	45	36
2011	ED-05	11	16	8	5	47	0	12	31	60	13
2011	ED-06	23	4	16	4	29	4	21	35	44	18
2008	ED	26	20	8	15	13	2	17	56	34	376
2008	ED-01	25	16	10	12	11	2	24	55	31	191
2008	ED-02	26	27	7	17	12	1	9	60	33	80
2008	ED-03	47	20	4	11	10	4	4	73	23	34
2008	ED-04	14	22	9	32	11	6	5	41	49	26
2008	ED-05	43	20	0	13	13	0	11	71	29	14

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	51	38	5	4	2	89	6	399
2017	ED-01	54	37	4	3	2	91	5	188
2017	ED-02	38	50	5	6	1	88	7	76
2017	ED-03	55	30	5	4	6	85	10	57
2017	ED-04	65	25	10	0	0	90	0	24
2017	ED-05	65	27	0	8	0	92	8	11
2017	ED-06	65	35	0	0	0	100	0	12
2014	ED	47	36	9	5	3	83	8	390
2014	ED-01	48	37	10	1	3	85	5	209
2014	ED-02	41	36	11	10	2	77	12	90
2014	ED-03	45	31	7	4	12	77	16	31
2014	ED-04	54	38	3	4	0	93	4	24
2011	ED	49	34	8	5	3	83	8	506
2011	ED-01	54	30	11	3	2	84	5	262
2011	ED-02	44	35	6	11	4	80	15	113
2011	ED-03	52	33	7	0	8	85	8	42
2011	ED-04	43	42	6	6	2	85	9	36
2011	ED-05	40	39	5	5	11	78	16	13
2011	ED-06	45	47	8	0	0	92	0	18
2008	ED	49	37	8	3	3	87	6	374
2008	ED-01	53	37	7	2	1	90	3	190
2008	ED-02	38	40	11	4	8	78	11	79
2008	ED-03	54	32	6	6	2	85	9	34
2008	ED-04	57	29	15	0	0	85	0	26
2008	ED-05	67	14	0	12	8	81	19	14

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	24	39	16	12	8	0	0	64	20	398
2017	ED-01	25	32	17	12	12	1	1	58	25	187
2017	ED-02	16	57	13	10	3	0	0	73	14	76
2017	ED-03	26	35	20	9	10	0	0	61	19	57
2017	ED-04	36	44	7	13	0	0	0	80	13	24
2017	ED-05	27	38	27	8	0	0	0	65	8	11
2017	ED-06	32	37	15	10	5	0	0	69	15	12
2014	ED	24	33	17	13	13	0	0	57	26	389
2014	ED-01	26	33	12	16	12	0	0	60	29	209
2014	ED-02	24	33	26	6	11	0	0	57	17	89
2014	ED-03	16	19	12	24	29	0	0	36	53	31
2014	ED-04	31	39	15	11	4	0	0	70	15	24
2011	ED	22	38	17	14	9	1	0	60	23	511
2011	ED-01	20	35	18	16	10	1	0	56	26	265
2011	ED-02	28	39	13	13	7	0	0	67	20	114
2011	ED-03	11	55	27	4	3	0	0	66	7	42
2011	ED-04	19	43	14	20	4	0	0	63	24	36
2011	ED-05	22	14	15	38	11	0	0	36	49	13
2011	ED-06	45	32	9	4	9	0	0	78	13	19

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	38	37	9	12	4	76	15	399
2017	ED-01	43	36	7	12	2	79	14	188
2017	ED-02	33	42	12	12	1	75	14	76
2017	ED-03	25	37	9	18	10	62	29	57
2017	ED-04	51	28	12	10	0	78	10	24
2017	ED-05	73	27	0	0	0	100	0	11
2017	ED-06	39	30	15	10	5	69	15	12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	46	40	6	6	2	0	0	86	8	398
2017	ED-01	47	37	7	7	1	0	0	84	8	187
2017	ED-02	49	40	4	5	1	1	0	89	7	76
2017	ED-03	44	41	4	7	4	0	0	85	11	57
2017	ED-04	45	52	3	0	0	0	0	97	0	24
2017	ED-05	73	27	0	0	0	0	0	100	0	11
2017	ED-06	19	51	20	10	0	0	0	70	10	12
2014	ED	44	39	6	5	5	1	0	84	10	389
2014	ED-01	46	37	6	4	5	2	0	85	9	209
2014	ED-02	39	43	5	4	9	1	0	82	13	90
2014	ED-03	53	37	7	3	0	0	0	90	3	31
2014	ED-04	53	37	6	4	0	0	0	90	4	24
2011	ED	42	41	9	4	3	1	1	84	7	510
2011	ED-01	41	39	13	4	3	1	1	80	7	265
2011	ED-02	44	45	5	4	1	1	0	90	5	113
2011	ED-03	55	30	3	8	4	0	0	85	12	42
2011	ED-04	32	53	0	11	4	0	0	85	15	36
2011	ED-05	30	59	0	0	11	0	0	89	11	13
2011	ED-06	36	51	13	0	0	0	0	87	0	19
2008	ED	53	32	8	5	1	1	0	86	6	376
2008	ED-01	59	29	4	6	1	2	0	89	7	191
2008	ED-02	41	37	14	5	2	0	0	79	7	80
2008	ED-03	57	22	12	4	0	4	0	83	4	34
2008	ED-04	63	29	6	3	0	0	0	91	3	26
2008	ED-05	61	19	12	8	0	0	0	80	8	14

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	31	39	12	9	9	0	70	18	399
2017	ED-01	29	38	10	10	12	0	67	23	188
2017	ED-02	28	47	13	4	6	1	76	10	76
2017	ED-03	31	37	16	3	14	0	68	17	57
2017	ED-04	36	35	13	16	0	0	71	16	24
2017	ED-05	65	18	0	17	0	0	83	17	11
2017	ED-06	48	37	0	15	0	0	85	15	12

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	64	27	6	2	1	0	91	3	395
2017	ED-01	67	25	5	2	1	0	92	3	187
2017	ED-02	49	41	8	2	0	0	90	2	75
2017	ED-03	66	20	9	2	2	0	87	4	56
2017	ED-04	82	13	5	0	0	0	95	0	23
2017	ED-05	73	27	0	0	0	0	100	0	11
2017	ED-06	95	5	0	0	0	0	100	0	12
2014	ED	68	24	4	1	3	0	92	4	388
2014	ED-01	67	25	5	1	2	1	93	2	208
2014	ED-02	66	22	3	0	8	0	89	8	90
2014	ED-03	76	22	0	2	0	0	98	2	31
2014	ED-04	85	15	0	0	0	0	100	0	23
2011	ED	61	31	5	1	1	0	93	2	510
2011	ED-01	63	30	5	1	0	0	94	1	265
2011	ED-02	62	30	6	1	1	0	92	2	114
2011	ED-03	59	30	11	0	0	0	89	0	42
2011	ED-04	60	38	0	0	2	0	98	2	36
2011	ED-05	31	52	0	5	11	0	84	16	13
2011	ED-06	67	33	0	0	0	0	100	0	18

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	29	42	10	11	7	1	72	19	395
2017	ED-01	25	42	12	10	11	1	68	21	186
2017	ED-02	30	46	7	11	4	3	78	15	75
2017	ED-03	34	39	6	15	6	0	73	21	57
2017	ED-04	49	47	0	3	0	0	97	3	23
2017	ED-05	35	38	18	8	0	0	73	8	11
2017	ED-06	47	20	10	15	8	0	67	23	12
2014	ED	22	41	9	14	13	0	64	28	390
2014	ED-01	20	36	11	18	15	0	56	33	209
2014	ED-02	26	50	6	7	10	0	77	17	90
2014	ED-03	22	35	5	18	21	0	56	39	31
2014	ED-04	23	46	12	20	0	0	69	20	24
2011	ED	28	41	10	12	8	0	70	20	510
2011	ED-01	25	40	11	14	9	0	65	23	265
2011	ED-02	29	47	8	12	5	0	76	16	114
2011	ED-03	37	29	18	12	4	0	66	16	42
2011	ED-04	35	44	8	6	6	0	79	13	36
2011	ED-05	25	44	0	15	16	0	68	32	13
2011	ED-06	38	49	13	0	0	0	87	0	18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	35	37	11	8	8	0	1	72	17	395
2017	ED-01	31	35	14	8	11	0	1	67	19	187
2017	ED-02	36	41	10	7	5	0	2	78	11	74
2017	ED-03	41	28	13	10	9	0	0	69	19	57
2017	ED-04	44	42	3	7	3	0	0	86	10	23
2017	ED-05	45	28	18	0	8	0	0	73	8	11
2017	ED-06	50	27	0	15	8	0	0	77	23	12
2014	ED	32	30	14	10	13	1	1	63	23	390
2014	ED-01	26	33	15	12	13	0	1	59	25	209
2014	ED-02	39	31	14	7	9	0	0	70	16	90
2014	ED-03	27	22	8	11	26	7	0	52	39	31
2014	ED-04	46	26	21	7	0	0	0	72	7	24

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	30	40	8	13	8	0	1	71	21	395
2017	ED-01	28	42	8	12	9	0	0	70	21	187
2017	ED-02	30	44	6	13	5	1	2	76	18	75
2017	ED-03	31	30	7	23	7	0	2	63	30	57
2017	ED-04	31	47	3	7	12	0	0	78	18	23
2017	ED-05	55	18	10	8	8	0	0	73	17	11
2017	ED-06	37	40	0	13	10	0	0	77	23	12
2014	ED	30	36	12	8	13	1	0	66	21	390
2014	ED-01	31	33	15	8	13	0	0	64	21	209
2014	ED-02	32	42	9	6	12	0	0	74	17	90
2014	ED-03	19	25	12	25	12	7	0	47	40	31
2014	ED-04	33	36	21	6	4	0	0	69	10	24
2011	ED	31	43	12	9	4	0	1	75	13	508
2011	ED-01	31	41	15	8	4	0	0	73	12	263
2011	ED-02	31	45	10	12	1	0	1	77	13	113
2011	ED-03	29	47	8	12	4	0	0	76	16	42
2011	ED-04	25	55	12	4	4	0	0	80	9	36
2011	ED-05	25	51	8	5	11	0	0	75	16	13
2011	ED-06	39	51	0	6	4	0	0	91	9	19

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	53	34	8	3	2	0	0	87	5	396
2017	ED-01	53	32	9	3	2	0	0	86	5	187
2017	ED-02	44	38	11	6	1	0	0	82	7	75
2017	ED-03	57	32	2	3	6	0	0	88	9	57
2017	ED-04	59	36	5	0	0	0	0	95	0	23
2017	ED-05	65	35	0	0	0	0	0	100	0	11
2017	ED-06	85	15	0	0	0	0	0	100	0	12
2014	ED	56	29	7	5	2	0	0	86	7	390
2014	ED-01	57	30	9	2	2	0	1	87	4	209
2014	ED-02	53	31	7	7	2	1	0	84	9	90
2014	ED-03	51	26	2	16	5	0	0	77	21	31
2014	ED-04	66	27	7	0	0	0	0	93	0	24
2011	ED	54	34	6	4	1	0	0	89	5	508
2011	ED-01	57	33	7	3	0	0	0	90	3	263
2011	ED-02	49	36	5	8	2	0	0	85	10	114
2011	ED-03	61	24	7	6	0	2	0	87	6	42
2011	ED-04	56	35	4	2	2	0	0	91	5	36
2011	ED-05	53	30	5	0	11	0	0	84	11	13
2011	ED-06	43	57	0	0	0	0	0	100	0	18
2008	ED	52	39	4	3	3	0	0	90	6	376
2008	ED-01	56	37	2	5	0	0	0	93	5	191
2008	ED-02	41	41	6	4	8	0	0	82	11	80
2008	ED-03	49	39	2	2	8	0	0	88	11	34
2008	ED-04	59	41	0	0	0	0	0	100	0	26
2008	ED-05	74	12	14	0	0	0	0	86	0	14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	40	29	15	9	7	0	0	69	16	399
2017	ED-01	44	28	16	5	7	0	0	71	13	188
2017	ED-02	44	33	11	10	2	0	0	76	12	76
2017	ED-03	31	29	20	13	5	2	0	62	18	57
2017	ED-04	37	28	22	3	10	0	0	65	13	24
2017	ED-05	67	25	0	8	0	0	0	92	8	11
2017	ED-06	25	15	0	30	30	0	0	40	60	12
2014	ED	37	28	15	9	11	0	0	65	21	389
2014	ED-01	38	31	12	10	9	0	0	69	19	208
2014	ED-02	42	22	22	1	13	0	0	64	14	90
2014	ED-03	27	28	11	28	7	0	0	55	34	31
2014	ED-04	36	28	13	10	13	0	0	65	23	24
2011	ED	37	31	17	9	7	0	0	67	16	511
2011	ED-01	40	32	16	5	7	0	0	72	12	265
2011	ED-02	38	31	19	9	2	0	0	70	11	114
2011	ED-03	29	33	17	18	4	0	0	61	22	42
2011	ED-04	19	25	15	22	19	0	0	45	41	36
2011	ED-05	23	27	25	8	17	0	0	50	25	13
2011	ED-06	46	14	12	4	24	0	0	60	28	19
2008	ED	35	29	18	11	6	0	1	65	17	377
2008	ED-01	44	29	14	9	3	0	1	74	12	192
2008	ED-02	25	36	25	10	4	0	0	60	15	80
2008	ED-03	38	20	14	15	12	0	0	59	27	34
2008	ED-04	7	20	29	26	18	0	0	27	44	26
2008	ED-05	46	28	14	5	0	8	0	80	6	14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	6	24	33	19	13	1	5	34	32	399
2017	ED-01	3	18	32	24	16	1	7	43	22	188
2017	ED-02	9	31	27	18	13	1	1	32	41	76
2017	ED-03	5	37	41	11	4	1	0	15	43	57
2017	ED-04	8	24	41	0	21	0	6	22	34	24
2017	ED-05	0	37	27	18	8	0	10	30	41	11
2017	ED-06	10	30	45	15	0	0	0	15	40	12
2014	ED	10	28	32	17	11	1	2	28	39	389
2014	ED-01	10	17	36	20	12	1	3	34	28	208
2014	ED-02	12	36	28	9	13	0	1	23	49	90
2014	ED-03	13	58	12	12	5	0	0	18	71	31
2014	ED-04	6	27	36	19	11	0	0	30	33	24
2011	ED	7	22	34	21	10	1	5	33	31	508
2011	ED-01	5	16	32	24	13	1	9	41	24	264
2011	ED-02	7	25	35	23	8	1	1	32	32	112
2011	ED-03	19	13	44	19	3	0	2	23	32	42
2011	ED-04	2	49	38	6	2	0	3	8	52	36
2011	ED-05	11	22	45	14	8	0	0	22	33	13
2011	ED-06	5	30	36	13	11	0	5	26	36	19
2008	ED	9	20	36	20	11	0	3	32	30	377
2008	ED-01	5	16	30	26	17	0	6	46	22	192
2008	ED-02	14	23	43	14	6	1	0	20	37	80
2008	ED-03	17	30	35	15	3	0	0	18	46	34
2008	ED-04	11	22	54	13	0	0	0	13	33	26
2008	ED-05	13	32	32	12	11	0	0	22	46	14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	10	21	23	20	18	4	5	41	34	397
2017	ED-01	9	19	20	19	23	5	5	47	31	187
2017	ED-02	9	22	25	21	18	1	4	41	33	75
2017	ED-03	12	31	29	13	9	5	2	23	46	57
2017	ED-04	14	22	25	21	11	0	6	34	39	24
2017	ED-05	8	0	8	55	8	0	20	79	10	11
2017	ED-06	7	23	17	43	10	0	0	53	30	12
2014	ED	17	27	24	19	10	1	2	30	45	389
2014	ED-01	15	21	25	20	15	1	3	36	37	209
2014	ED-02	16	34	21	21	5	1	2	27	51	89
2014	ED-03	30	31	22	11	5	0	0	16	61	31
2014	ED-04	10	38	38	7	7	0	0	14	48	24
2011	ED	14	19	29	17	13	2	6	32	36	503
2011	ED-01	14	18	25	16	16	1	10	36	36	260
2011	ED-02	10	20	33	21	12	2	1	35	31	112
2011	ED-03	17	25	31	19	4	0	4	24	43	42
2011	ED-04	19	22	41	11	4	0	3	15	43	36
2011	ED-05	16	19	26	19	11	8	0	33	39	13
2011	ED-06	5	21	27	20	20	0	8	43	28	18
2008	ED	11	24	26	17	17	2	4	36	37	376
2008	ED-01	9	17	26	19	22	1	6	44	28	191
2008	ED-02	13	32	27	14	8	3	3	24	48	80
2008	ED-03	21	30	25	14	8	2	0	23	52	34
2008	ED-04	0	49	19	15	17	0	0	32	49	26
2008	ED-05	13	26	27	23	11	0	0	34	39	14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	14	20	30	14	12	3	7	29	38	398
2017	ED-01	11	17	30	14	17	4	8	35	31	188
2017	ED-02	18	19	36	13	11	1	3	24	38	75
2017	ED-03	18	26	30	16	6	1	2	23	46	57
2017	ED-04	19	28	24	8	8	6	6	18	54	24
2017	ED-05	8	17	18	28	0	0	28	40	35	11
2017	ED-06	7	37	5	35	0	0	15	42	52	12
2014	ED	20	24	28	14	8	2	4	23	47	389
2014	ED-01	16	20	25	19	11	2	7	33	39	209
2014	ED-02	23	35	27	6	5	1	2	11	60	90
2014	ED-03	33	21	24	13	8	0	0	21	55	31
2014	ED-04	17	24	46	3	6	0	3	10	43	24
2011	ED	16	22	27	16	8	3	9	27	43	505
2011	ED-01	16	19	21	17	10	4	13	33	42	263
2011	ED-02	12	18	40	18	8	1	3	27	32	112
2011	ED-03	19	30	31	16	1	0	4	18	50	42
2011	ED-04	29	25	30	8	2	0	6	10	57	35
2011	ED-05	33	27	8	8	8	0	15	20	71	13
2011	ED-06	0	39	31	7	12	5	6	21	44	18
2008	ED	13	23	27	14	14	2	7	31	39	375
2008	ED-01	10	19	26	15	17	2	11	37	33	190
2008	ED-02	14	22	31	16	13	1	3	30	37	80
2008	ED-03	22	40	18	6	14	0	0	21	61	34
2008	ED-04	20	25	39	12	4	0	0	16	45	26
2008	ED-05	23	30	30	12	5	0	0	17	53	14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	4	13	28	28	21	1	6	52	18	399
2017	ED-01	2	7	26	32	25	0	8	62	10	188
2017	ED-02	2	22	19	30	21	1	4	53	26	76
2017	ED-03	13	19	37	20	10	1	0	30	32	57
2017	ED-04	8	10	40	16	19	0	6	38	19	24
2017	ED-05	8	8	27	38	8	0	10	52	18	11
2017	ED-06	0	17	37	21	18	0	8	41	18	12
2014	ED	10	13	24	33	15	1	3	51	24	390
2014	ED-01	4	11	25	35	21	1	4	58	16	209
2014	ED-02	17	11	21	36	12	1	2	49	29	90
2014	ED-03	16	21	33	19	11	0	0	31	36	31
2014	ED-04	7	31	26	16	11	0	7	29	42	24
2011	ED	7	12	30	23	18	2	8	46	21	502
2011	ED-01	4	8	25	24	25	2	13	57	14	260
2011	ED-02	12	11	34	26	15	1	1	42	24	112
2011	ED-03	10	19	33	27	8	0	4	36	30	42
2011	ED-04	14	29	28	21	2	0	6	24	46	36
2011	ED-05	12	15	47	18	0	0	9	19	29	12
2011	ED-06	0	6	42	8	32	5	8	45	7	18
2008	ED	6	16	28	28	16	1	5	46	24	375
2008	ED-01	3	8	23	34	22	1	9	62	12	190
2008	ED-02	10	25	33	24	8	0	0	32	35	80
2008	ED-03	9	31	28	16	11	4	0	29	41	34
2008	ED-04	18	29	39	12	2	0	0	14	47	26
2008	ED-05	0	21	35	26	18	0	0	44	21	14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	15	21	27	16	15	1	5	32	39	398
2017	ED-01	12	21	25	14	22	1	5	38	35	188
2017	ED-02	13	32	16	24	11	1	3	37	47	75
2017	ED-03	28	14	42	13	1	1	0	15	42	57
2017	ED-04	37	15	19	7	16	0	6	24	55	24
2017	ED-05	17	20	45	8	0	0	10	9	41	11
2017	ED-06	7	15	37	25	8	0	8	36	24	12
2014	ED	24	24	26	14	10	1	2	24	49	390
2014	ED-01	22	19	27	15	13	2	3	29	43	209
2014	ED-02	20	32	27	11	8	0	2	20	53	90
2014	ED-03	45	23	19	5	6	0	2	11	70	31
2014	ED-04	27	18	39	4	8	0	3	12	47	24
2011	ED	15	25	25	17	9	2	7	29	44	505
2011	ED-01	12	18	27	20	12	2	10	36	34	262
2011	ED-02	13	33	24	17	10	1	3	27	48	113
2011	ED-03	22	37	22	13	4	0	2	17	60	42
2011	ED-04	23	44	22	5	0	0	6	5	71	36
2011	ED-05	5	38	19	8	8	8	12	21	55	13
2011	ED-06	16	6	28	26	20	5	0	48	23	18
2008	ED	13	23	23	17	16	2	6	35	40	376
2008	ED-01	8	17	22	21	22	1	10	48	28	192
2008	ED-02	22	30	20	17	10	1	1	28	52	80
2008	ED-03	21	27	25	13	9	4	0	24	50	34
2008	ED-04	27	34	28	0	5	6	0	5	65	25
2008	ED-05	8	25	31	26	11	0	0	37	32	14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	10	20	23	19	19	2	6	42	33	398
2017	ED-01	8	23	22	18	21	2	5	42	33	188
2017	ED-02	9	15	25	22	23	1	6	49	25	75
2017	ED-03	15	24	33	17	7	1	2	25	41	57
2017	ED-04	13	34	0	21	26	0	6	50	50	24
2017	ED-05	17	8	10	27	18	0	20	56	31	11
2017	ED-06	7	18	13	46	17	0	0	62	25	12
2014	ED	11	19	24	25	14	2	5	41	33	389
2014	ED-01	11	19	22	23	18	0	7	45	32	209
2014	ED-02	7	22	28	25	13	2	3	40	31	90
2014	ED-03	29	22	16	22	6	0	5	30	54	31
2014	ED-04	9	13	38	24	12	3	0	37	23	23
2011	ED	12	18	23	23	13	2	9	40	34	504
2011	ED-01	14	18	20	20	14	3	11	39	37	262
2011	ED-02	6	23	28	23	16	1	4	40	31	112
2011	ED-03	11	10	32	36	7	0	4	45	22	42
2011	ED-04	17	15	23	30	7	0	8	41	34	36
2011	ED-05	12	18	23	29	0	9	9	36	36	12
2011	ED-06	5	12	27	13	30	8	6	50	19	18
2008	ED	11	20	25	18	17	2	7	38	34	374
2008	ED-01	11	17	25	18	21	0	9	42	30	191
2008	ED-02	10	31	19	20	16	2	3	38	42	80
2008	ED-03	13	13	37	16	9	6	6	28	29	34
2008	ED-04	16	24	30	27	3	0	0	30	40	25
2008	ED-05	15	19	29	14	22	0	0	37	35	14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	14	19	31	14	12	4	6	29	37	399
2017	ED-01	11	17	31	13	17	4	7	34	31	188
2017	ED-02	14	16	42	15	8	1	4	25	31	76
2017	ED-03	20	24	31	11	8	3	3	20	47	57
2017	ED-04	27	39	5	9	8	6	6	19	75	24
2017	ED-05	8	8	63	0	0	0	20	0	21	11
2017	ED-06	7	25	28	25	8	7	0	35	35	12
2014	ED	16	23	29	13	10	3	5	25	43	388
2014	ED-01	16	18	27	18	13	3	4	34	37	207
2014	ED-02	10	31	33	8	6	3	9	17	46	90
2014	ED-03	34	28	28	5	5	0	0	10	62	31
2014	ED-04	19	31	36	3	10	0	0	14	50	24

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	73	13	4	3	3	0	4	90	6	397
2017	ED-01	75	15	3	1	1	0	5	95	2	187
2017	ED-02	67	20	4	7	2	0	0	87	9	75
2017	ED-03	74	11	4	3	7	0	0	85	11	57
2017	ED-04	56	13	12	3	11	0	5	72	15	24
2017	ED-05	100	0	0	0	0	0	0	100	0	11
2017	ED-06	80	0	5	7	0	0	8	87	7	12
2014	ED	76	12	3	5	1	0	3	90	6	390
2014	ED-01	77	9	3	4	1	0	6	91	5	209
2014	ED-02	74	13	2	11	0	0	0	87	11	90
2014	ED-03	72	22	6	0	0	0	0	94	0	31
2014	ED-04	86	3	0	7	4	0	0	88	12	24
2011	ED	72	16	4	3	2	0	2	90	6	510
2011	ED-01	75	16	3	1	3	0	2	93	4	264
2011	ED-02	67	22	2	7	2	0	0	89	8	114
2011	ED-03	78	21	1	0	0	0	0	99	0	42
2011	ED-04	60	6	18	12	4	0	0	66	16	36
2011	ED-05	61	19	11	0	0	0	8	88	0	13
2011	ED-06	86	11	0	0	0	0	4	100	0	19
2008	ED	70	15	4	5	1	0	5	90	6	375
2008	ED-01	72	14	5	2	1	1	5	91	4	191
2008	ED-02	82	13	3	3	0	0	0	95	3	79
2008	ED-03	48	38	0	6	0	0	9	93	7	34
2008	ED-04	73	13	6	6	0	0	3	88	6	26
2008	ED-05	61	0	0	28	7	0	5	64	36	14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	20	35	14	14	12	3	2	57	28	399
2017	ED-01	20	29	15	14	17	3	2	52	33	188
2017	ED-02	14	42	14	16	7	4	3	60	25	76
2017	ED-03	15	30	17	17	17	1	3	47	35	57
2017	ED-04	25	40	13	22	0	0	0	64	22	24
2017	ED-05	65	27	0	8	0	0	0	92	8	11
2017	ED-06	10	46	5	17	5	10	7	67	27	12
2014	ED	24	30	11	13	14	3	5	59	29	391
2014	ED-01	22	31	12	15	14	4	3	57	31	210
2014	ED-02	26	33	9	8	14	1	10	66	24	90
2014	ED-03	20	16	15	27	19	0	4	37	48	31
2014	ED-04	27	37	14	11	3	7	0	70	16	24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	37	33	8	11	10	1	71	21	399
2017	ED-01	37	30	8	12	13	1	67	25	188
2017	ED-02	28	42	9	12	7	2	71	19	76
2017	ED-03	28	30	14	13	15	0	58	28	57
2017	ED-04	55	31	0	13	0	0	87	13	24
2017	ED-05	65	27	0	0	8	0	92	8	11
2017	ED-06	45	28	15	7	5	0	73	12	12
2014	ED	41	28	6	10	14	0	69	24	391
2014	ED-01	39	30	6	7	16	0	70	24	210
2014	ED-02	44	28	4	15	9	0	72	24	90
2014	ED-03	46	5	18	12	19	0	51	31	31
2014	ED-04	48	36	3	10	3	0	84	14	24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	32	36	9	14	8	1	0	69	22	399
2017	ED-01	33	34	10	12	11	1	0	67	23	188
2017	ED-02	21	45	7	20	5	2	0	67	26	76
2017	ED-03	26	32	11	16	11	3	0	60	28	57
2017	ED-04	53	30	7	10	0	0	0	83	10	24
2017	ED-05	73	17	0	0	0	0	10	100	0	11
2017	ED-06	18	48	15	19	0	0	0	66	19	12
2014	ED	33	36	9	11	9	1	1	71	20	391
2014	ED-01	30	42	11	4	11	2	0	73	16	210
2014	ED-02	41	34	5	17	1	0	2	77	18	90
2014	ED-03	18	16	13	34	15	0	3	36	51	31
2014	ED-04	48	38	6	4	3	0	0	86	7	24
2011	ED	32	40	10	11	5	1	1	73	17	510
2011	ED-01	30	42	12	11	4	1	0	73	16	265
2011	ED-02	30	42	11	13	4	1	0	72	17	114
2011	ED-03	39	30	8	14	8	0	0	69	22	42
2011	ED-04	45	43	0	8	4	0	0	88	12	35
2011	ED-05	30	22	15	11	22	0	0	52	33	13
2011	ED-06	48	38	6	0	4	0	5	90	4	19
2008	ED	32	40	7	12	7	2	0	73	20	377
2008	ED-01	36	40	7	11	5	2	0	77	16	192
2008	ED-02	30	36	7	14	11	3	0	67	26	80
2008	ED-03	37	34	6	8	15	0	0	71	23	34
2008	ED-04	35	39	0	14	6	6	0	79	21	26
2008	ED-05	35	38	14	7	0	5	0	77	8	14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	29	12	13	10	8	1	62	25	399
2017	ED-01	27	24	14	13	11	9	1	57	27	188
2017	ED-02	28	36	11	15	4	7	0	68	20	76
2017	ED-03	19	23	12	12	20	11	2	49	37	57
2017	ED-04	41	36	13	10	0	0	0	76	10	24
2017	ED-05	35	37	10	0	8	10	0	80	9	11
2017	ED-06	18	50	10	15	7	0	0	68	22	12
2014	ED	24	28	9	12	14	8	6	60	29	391
2014	ED-01	26	27	9	13	14	7	2	59	31	210
2014	ED-02	21	29	6	6	11	12	15	69	23	90
2014	ED-03	19	17	13	26	18	0	6	39	47	31
2014	ED-04	40	42	11	4	0	3	0	85	4	24
2011	ED	32	30	10	14	8	5	1	66	23	508
2011	ED-01	30	30	12	13	10	5	0	63	24	264
2011	ED-02	33	33	12	14	3	5	0	69	19	114
2011	ED-03	40	27	9	9	13	2	0	69	23	41
2011	ED-04	38	31	2	17	4	8	0	75	23	35
2011	ED-05	30	22	19	29	0	0	0	52	29	13
2011	ED-06	43	40	0	7	6	0	5	86	14	19
2008	ED	32	29	9	9	13	7	1	66	24	375
2008	ED-01	33	28	9	10	12	8	1	66	24	190
2008	ED-02	29	30	11	9	18	3	0	60	28	80
2008	ED-03	44	21	12	6	13	2	2	68	20	34
2008	ED-04	43	24	3	0	12	18	0	82	15	26
2008	ED-05	42	39	0	14	0	5	0	85	15	14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	9	20	15	22	18	14	2	34	47	399
2017	ED-01	9	20	13	18	20	18	2	36	48	188
2017	ED-02	10	15	22	29	12	13	0	29	46	76
2017	ED-03	7	8	19	25	26	12	2	18	60	57
2017	ED-04	11	46	15	22	0	6	0	61	23	24
2017	ED-05	18	45	10	8	0	10	8	78	10	11
2017	ED-06	0	28	10	44	18	0	0	28	62	12
2014	ED	10	16	16	20	21	15	1	31	50	391
2014	ED-01	8	14	17	18	27	15	1	26	54	210
2014	ED-02	14	17	17	16	12	23	1	41	37	90
2014	ED-03	5	11	8	43	27	0	5	17	74	31
2014	ED-04	8	39	19	27	3	3	0	49	32	24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	38	42	7	9	4	1	80	13	398
2017	ED-01	37	41	6	10	6	0	78	17	188
2017	ED-02	34	44	8	11	1	3	80	12	75
2017	ED-03	31	40	10	12	7	0	71	19	57
2017	ED-04	40	45	9	6	0	0	85	6	24
2017	ED-05	73	18	0	8	0	0	92	8	11
2017	ED-06	35	65	0	0	0	0	100	0	12
2014	ED	42	35	7	11	5	0	76	16	391
2014	ED-01	41	37	7	11	5	0	77	15	210
2014	ED-02	53	27	7	11	2	0	80	13	90
2014	ED-03	23	32	12	14	19	0	55	33	31
2014	ED-04	29	62	3	7	0	0	90	7	24

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	36	34	13	8	9	0	0	70	17	399
2017	ED-01	38	30	10	8	13	0	0	69	21	188
2017	ED-02	34	41	15	6	4	0	0	76	9	76
2017	ED-03	25	32	14	17	12	0	0	57	29	57
2017	ED-04	41	41	18	0	0	0	0	82	0	24
2017	ED-05	38	27	27	8	0	0	0	65	8	11
2017	ED-06	62	28	10	0	0	0	0	90	0	12
2014	ED	35	28	14	11	12	0	0	63	23	390
2014	ED-01	35	32	10	13	10	0	0	67	23	209
2014	ED-02	37	29	18	6	9	1	1	66	15	90
2014	ED-03	27	18	8	25	23	0	0	45	48	31
2014	ED-04	35	38	3	14	10	0	0	73	24	24
2011	ED	26	35	17	13	8	1	1	62	22	511
2011	ED-01	24	36	17	12	8	1	1	62	21	265
2011	ED-02	32	34	12	16	5	0	0	67	22	114
2011	ED-03	20	30	27	10	13	0	0	50	23	42
2011	ED-04	18	37	25	16	4	0	0	55	20	36
2011	ED-05	16	26	14	14	30	0	0	42	44	13
2011	ED-06	38	37	11	0	9	4	0	79	10	19
2008	ED	28	30	15	14	10	1	2	60	25	377
2008	ED-01	32	28	14	14	8	1	3	63	23	192
2008	ED-02	22	29	22	14	11	2	0	52	26	80
2008	ED-03	27	35	6	11	14	2	4	66	27	34
2008	ED-04	30	34	11	14	11	0	0	64	25	26
2008	ED-05	37	16	19	19	8	0	0	53	27	14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	42	32	10	9	5	2	0	76	14	398
2017	ED-01	42	26	11	11	7	2	0	70	18	188
2017	ED-02	48	31	10	4	4	3	1	82	8	76
2017	ED-03	28	42	9	13	7	1	0	71	20	57
2017	ED-04	41	44	10	0	0	5	0	90	0	23
2017	ED-05	48	27	25	0	0	0	0	75	0	11
2017	ED-06	58	24	13	5	0	0	0	82	5	12
2014	ED	42	25	9	10	11	2	0	69	21	391
2014	ED-01	41	28	9	10	10	2	0	70	20	210
2014	ED-02	56	16	9	5	11	2	1	74	17	90
2014	ED-03	30	13	13	33	9	2	0	44	43	31
2014	ED-04	35	48	4	10	3	0	0	83	13	24
2011	ED	34	32	15	10	6	3	1	68	16	509
2011	ED-01	35	31	14	10	6	4	0	68	17	263
2011	ED-02	40	34	13	6	5	2	1	76	11	114
2011	ED-03	21	31	31	14	1	1	0	53	16	42
2011	ED-04	27	36	21	8	8	0	0	63	17	36
2011	ED-05	25	23	22	19	11	0	0	48	30	13
2011	ED-06	32	53	8	0	4	4	0	88	4	19
2008	ED	34	31	12	10	9	3	0	68	19	377
2008	ED-01	36	31	13	10	7	3	0	69	17	192
2008	ED-02	29	40	8	4	14	5	0	72	20	80
2008	ED-03	41	15	19	17	7	2	0	57	24	34
2008	ED-04	33	38	5	15	8	0	0	71	23	26
2008	ED-05	45	28	5	14	8	0	0	73	22	14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	41	32	9	10	8	0	1	73	18	399
2017	ED-01	41	32	6	12	9	0	1	73	22	188
2017	ED-02	41	40	9	6	3	1	0	82	9	76
2017	ED-03	30	26	14	14	16	0	0	56	30	57
2017	ED-04	50	27	23	0	0	0	0	77	0	24
2017	ED-05	48	35	17	0	0	0	0	83	0	11
2017	ED-06	55	27	5	0	13	0	0	82	13	12
2014	ED	41	29	7	10	13	0	0	70	23	391
2014	ED-01	38	33	7	10	11	1	0	72	21	210
2014	ED-02	56	21	3	9	11	0	0	78	20	90
2014	ED-03	27	20	8	21	24	0	0	47	45	31
2014	ED-04	36	40	9	8	6	0	0	76	15	24
2011	ED	31	39	13	10	5	1	1	71	15	509
2011	ED-01	34	37	13	8	6	1	0	72	14	265
2011	ED-02	35	38	12	10	3	1	1	74	13	113
2011	ED-03	16	38	27	16	1	1	0	55	18	42
2011	ED-04	21	49	11	6	11	2	0	71	17	35
2011	ED-05	33	19	5	43	0	0	0	52	43	13
2011	ED-06	26	56	8	3	4	4	0	85	7	19
2008	ED	32	30	14	15	9	1	0	62	24	377
2008	ED-01	36	24	16	17	6	1	0	60	23	192
2008	ED-02	24	46	7	9	11	3	0	71	21	80
2008	ED-03	28	31	12	21	6	2	0	60	28	34
2008	ED-04	42	15	14	20	9	0	0	57	29	26
2008	ED-05	45	22	11	7	15	0	0	67	22	14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	85	7	2	2	1	0	4	95	3	398
2017	ED-01	86	9	1	0	0	0	4	99	0	188
2017	ED-02	85	6	0	4	1	0	3	95	5	76
2017	ED-03	87	6	0	4	3	0	0	93	7	56
2017	ED-04	63	9	17	6	0	0	5	76	7	24
2017	ED-05	92	8	0	0	0	0	0	100	0	11
2017	ED-06	87	0	5	0	0	0	8	94	0	12
2014	ED	81	10	3	0	2	0	3	95	2	391
2014	ED-01	77	12	2	0	1	0	7	96	2	210
2014	ED-02	90	9	0	1	0	0	0	99	1	90
2014	ED-03	79	4	12	0	5	0	0	83	5	31
2014	ED-04	78	12	7	0	4	0	0	89	4	24
2011	ED	83	9	2	1	2	0	2	94	4	511
2011	ED-01	85	7	3	0	2	0	2	94	3	265
2011	ED-02	88	9	0	1	2	0	0	97	3	114
2011	ED-03	81	12	0	4	0	0	4	96	4	42
2011	ED-04	64	21	4	4	4	0	2	87	9	36
2011	ED-05	72	8	11	0	0	0	8	88	0	13
2011	ED-06	81	15	0	0	0	0	4	100	0	19
2008	ED	83	7	2	2	1	0	5	95	2	377
2008	ED-01	84	6	2	0	1	0	7	97	1	192
2008	ED-02	89	7	3	0	0	0	2	97	0	80
2008	ED-03	79	10	0	6	0	4	0	93	7	34
2008	ED-04	81	11	0	6	0	0	3	94	6	26
2008	ED-05	68	8	7	6	7	0	5	80	13	14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	43	25	6	7	6	3	11	78	14	397
2017	ED-01	31	28	6	7	8	5	16	74	18	187
2017	ED-02	66	15	8	6	3	2	0	83	9	76
2017	ED-03	54	23	2	12	3	1	4	82	16	57
2017	ED-04	49	34	7	3	0	3	4	89	4	23
2017	ED-05	53	18	10	8	0	0	10	80	9	11
2017	ED-06	22	17	10	0	10	0	40	66	17	12
2014	ED	39	22	6	4	14	4	11	72	22	391
2014	ED-01	31	22	8	4	18	3	13	64	27	210
2014	ED-02	53	20	1	2	11	5	7	83	15	90
2014	ED-03	31	21	9	13	16	2	7	58	32	31
2014	ED-04	42	31	7	4	3	9	3	84	8	24
2011	ED	27	26	12	10	10	3	11	62	24	510
2011	ED-01	22	21	14	10	14	5	14	53	30	265
2011	ED-02	39	31	14	10	2	1	4	73	12	114
2011	ED-03	34	43	6	10	3	0	4	81	13	42
2011	ED-04	32	23	8	18	9	0	8	61	30	36
2011	ED-05	11	16	11	8	19	0	34	41	42	13
2011	ED-06	28	52	0	6	0	0	14	93	7	18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	56	24	6	7	6	0	80	13	396
2017	ED-01	53	23	8	7	8	0	76	16	186
2017	ED-02	61	23	5	8	3	1	85	10	76
2017	ED-03	50	27	4	11	8	0	77	19	56
2017	ED-04	69	23	4	4	0	0	92	4	24
2017	ED-05	59	17	8	17	0	0	75	17	11
2017	ED-06	62	28	5	5	0	0	90	5	12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	53	28	6	4	7	2	83	11	397
2017	ED-01	54	23	4	6	9	4	80	16	186
2017	ED-02	60	23	9	2	5	1	84	7	76
2017	ED-03	46	36	3	3	8	4	86	12	57
2017	ED-04	50	43	7	0	0	0	93	0	24
2017	ED-05	67	8	8	8	8	0	75	17	11
2017	ED-06	52	30	18	0	0	0	82	0	12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	46	29	7	8	9	0	0	76	17	397
2017	ED-01	48	23	9	9	11	0	1	71	20	187
2017	ED-02	47	34	7	3	7	1	0	83	11	75
2017	ED-03	39	34	4	12	12	0	0	72	23	57
2017	ED-04	53	35	8	4	0	0	0	88	4	24
2017	ED-05	48	18	8	17	8	0	0	67	25	11
2017	ED-06	35	47	5	13	0	0	0	82	13	12
2014	ED	42	24	10	8	15	0	1	67	23	390
2014	ED-01	41	28	7	10	13	1	0	70	23	209
2014	ED-02	53	23	9	5	11	0	0	75	16	90
2014	ED-03	29	9	8	16	38	0	0	38	54	31
2014	ED-04	46	10	28	3	4	0	9	61	8	24

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	17	40	22	14	2	1	4	60	17	60
2017	ED-02	9	43	26	12	0	4	7	57	14	22
2017	ED-03	20	30	26	17	0	0	7	54	18	16
2017	ED-04	26	46	16	12	0	0	0	72	12	13
2014	ED	12	36	14	16	4	2	15	58	25	55
2014	ED-02	16	36	15	10	0	0	23	68	13	21
2014	ED-03	7	22	18	20	15	0	19	35	43	12
2014	ED-04	16	52	15	17	0	0	0	68	17	15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	25	34	13	10	7	10	1	66	19	399
2017	ED-01	25	29	14	11	9	12	0	62	23	188
2017	ED-02	12	51	13	9	4	10	0	70	15	76
2017	ED-03	29	29	18	12	4	7	2	64	17	57
2017	ED-04	41	31	11	7	0	10	0	80	8	24
2017	ED-05	48	35	8	0	0	8	0	91	0	11
2017	ED-06	38	35	7	15	5	0	0	73	21	12
2014	ED	17	26	25	10	11	11	0	49	24	391
2014	ED-01	21	28	18	9	12	12	0	56	24	210
2014	ED-02	15	22	38	8	12	4	0	39	21	90
2014	ED-03	11	11	20	28	12	18	0	27	49	31
2014	ED-04	14	47	25	7	0	7	0	66	7	24
2011	ED	22	29	20	11	8	10	1	57	21	511
2011	ED-01	26	27	18	9	9	11	0	60	20	265
2011	ED-02	17	29	24	12	8	10	0	51	22	114
2011	ED-03	11	33	32	12	7	6	0	47	20	42
2011	ED-04	15	47	10	14	4	11	0	69	20	36
2011	ED-05	22	14	32	16	11	5	0	38	29	13
2011	ED-06	34	31	15	7	4	5	5	71	12	19

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	20	31	19	17	7	4	54	26	397
2017	ED-01	19	29	17	22	8	5	51	32	186
2017	ED-02	10	43	21	18	5	3	55	24	76
2017	ED-03	26	28	22	15	9	0	54	24	57
2017	ED-04	34	26	31	4	0	5	63	4	24
2017	ED-05	38	28	17	8	8	0	67	17	11
2017	ED-06	28	37	15	10	10	0	65	21	12
2014	ED	15	26	23	16	16	4	43	33	391
2014	ED-01	17	29	21	14	16	2	47	31	210
2014	ED-02	15	21	27	12	20	3	38	34	90
2014	ED-03	11	16	13	34	19	7	29	57	31
2014	ED-04	14	41	25	18	0	3	56	18	24
2011	ED	20	29	21	16	11	3	50	28	511
2011	ED-01	22	26	22	16	11	3	50	27	265
2011	ED-02	18	30	23	12	12	5	50	26	114
2011	ED-03	16	26	26	22	10	0	42	32	42
2011	ED-04	20	38	21	15	4	2	59	19	36
2011	ED-05	0	40	5	44	11	0	40	55	13
2011	ED-06	31	45	8	7	4	5	80	12	19
2008	ED	21	32	19	14	10	4	55	25	377
2008	ED-01	26	32	17	11	9	5	60	22	192
2008	ED-02	17	30	20	20	11	3	48	32	80
2008	ED-03	9	36	29	11	15	0	46	26	34
2008	ED-04	23	51	9	9	3	6	79	12	26
2008	ED-05	23	37	17	15	8	0	60	23	14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	15	26	19	21	10	9	0	45	34	398
2017	ED-01	15	22	15	22	14	12	0	42	41	187
2017	ED-02	6	29	28	22	6	9	0	39	31	76
2017	ED-03	13	35	13	27	7	6	0	50	36	57
2017	ED-04	28	24	32	11	0	5	0	55	12	24
2017	ED-05	38	28	8	17	8	0	0	67	25	11
2017	ED-06	18	47	7	23	5	0	0	65	28	12
2014	ED	10	24	21	20	20	6	0	36	42	391
2014	ED-01	13	25	21	16	19	6	0	41	37	210
2014	ED-02	6	21	27	20	23	4	0	28	44	90
2014	ED-03	6	14	11	27	33	9	0	22	66	31
2014	ED-04	10	42	7	25	6	10	0	57	34	24
2011	ED	9	27	23	22	11	7	0	39	36	511
2011	ED-01	11	25	21	21	12	8	1	40	37	265
2011	ED-02	5	26	28	22	10	8	0	34	35	114
2011	ED-03	4	28	30	29	4	5	0	34	35	42
2011	ED-04	9	40	19	19	7	6	0	52	28	36
2011	ED-05	8	22	34	19	11	5	0	32	32	13
2011	ED-06	21	32	31	7	9	0	0	52	17	19
2008	ED	11	29	22	23	8	7	0	43	33	376
2008	ED-01	13	32	22	21	5	8	0	48	28	191
2008	ED-02	7	22	22	26	15	9	0	31	45	80
2008	ED-03	2	32	20	29	13	4	0	35	43	34
2008	ED-04	11	48	10	21	3	6	0	63	26	26
2008	ED-05	23	25	25	14	8	5	0	51	22	14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	15	29	16	16	13	10	50	32	399
2017	ED-01	13	27	13	13	18	15	48	37	188
2017	ED-02	9	34	23	20	8	6	46	30	76
2017	ED-03	15	23	19	15	14	14	44	34	57
2017	ED-04	30	29	13	23	0	5	62	24	24
2017	ED-05	28	47	0	8	8	8	82	18	11
2017	ED-06	28	34	8	20	5	5	65	27	12
2014	ED	13	21	18	20	19	10	37	43	391
2014	ED-01	12	24	19	13	22	10	40	39	210
2014	ED-02	15	15	17	28	15	9	34	47	90
2014	ED-03	10	14	7	23	26	20	30	61	31
2014	ED-04	16	26	25	20	3	11	47	25	24
2011	ED	13	28	18	18	12	11	46	34	510
2011	ED-01	14	25	16	19	13	13	45	36	264
2011	ED-02	12	37	16	15	8	11	56	26	114
2011	ED-03	10	24	28	27	5	6	36	34	42
2011	ED-04	16	24	18	25	8	10	44	37	36
2011	ED-05	8	11	40	14	27	0	19	41	13
2011	ED-06	22	36	25	0	9	8	63	10	19
2008	ED	14	24	22	14	14	12	43	32	376
2008	ED-01	17	24	23	13	10	13	48	27	191
2008	ED-02	7	27	18	22	16	10	37	43	80
2008	ED-03	8	27	18	7	21	20	43	35	34
2008	ED-04	20	25	17	18	9	12	50	31	26
2008	ED-05	17	19	31	8	13	13	41	24	14

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	15	31	19	19	11	4	0	48	31	397
2017	ED-01	14	28	22	16	14	5	0	45	32	187
2017	ED-02	6	39	21	23	8	3	0	46	32	75
2017	ED-03	18	33	12	29	5	3	0	53	35	57
2017	ED-04	30	25	22	14	9	0	0	55	22	24
2017	ED-05	18	65	0	8	8	0	0	83	17	11
2017	ED-06	8	40	0	27	18	7	0	51	49	12
2014	ED	12	25	17	24	18	4	0	39	44	391
2014	ED-01	12	28	18	20	17	5	0	42	40	210
2014	ED-02	13	21	17	25	23	1	0	35	48	90
2014	ED-03	8	26	14	28	17	7	0	36	48	31
2014	ED-04	19	17	17	34	6	7	0	39	43	24
2011	ED	11	35	18	22	10	4	0	48	33	510
2011	ED-01	13	37	16	19	11	4	0	52	31	265
2011	ED-02	9	37	22	20	10	3	0	48	30	114
2011	ED-03	6	21	24	43	5	1	0	27	49	42
2011	ED-04	17	37	12	19	9	6	0	58	30	36
2011	ED-05	17	33	29	11	11	0	0	49	22	13
2011	ED-06	12	40	20	19	10	0	0	52	28	18
2008	ED	13	34	13	19	18	3	0	48	38	377
2008	ED-01	17	33	13	21	14	2	0	51	36	192
2008	ED-02	8	33	13	15	25	5	2	44	43	80
2008	ED-03	7	32	8	18	32	3	0	40	51	34
2008	ED-04	8	42	9	30	5	6	0	53	38	26
2008	ED-05	12	60	5	23	0	0	0	72	23	14

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	23	38	15	15	8	2	62	23	397
2017	ED-01	25	34	15	14	9	3	61	24	188
2017	ED-02	12	51	16	14	7	0	63	21	76
2017	ED-03	20	43	13	20	4	0	63	25	56
2017	ED-04	36	35	10	13	7	0	71	19	23
2017	ED-05	57	18	8	8	8	0	75	17	11
2017	ED-06	38	7	20	22	13	0	45	35	12
2014	ED	19	35	21	13	10	2	55	24	391
2014	ED-01	21	35	23	9	9	3	58	18	210
2014	ED-02	20	37	20	13	10	1	57	23	90
2014	ED-03	12	27	21	23	10	7	42	35	31
2014	ED-04	10	51	13	21	3	3	62	25	24
2011	ED	17	43	18	13	7	2	62	20	509
2011	ED-01	16	46	18	10	8	3	63	18	265
2011	ED-02	18	44	17	13	6	1	63	19	113
2011	ED-03	15	39	21	19	5	0	54	24	41
2011	ED-04	25	32	29	6	8	0	56	15	36
2011	ED-05	5	52	7	30	5	0	57	36	13
2011	ED-06	34	43	8	15	0	0	77	15	19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	33	44	9	5	2	4	2	82	8	396
2017	ED-01	32	42	10	5	2	7	2	82	7	188
2017	ED-02	22	58	9	7	1	0	2	82	8	76
2017	ED-03	32	44	9	4	6	5	0	80	11	56
2017	ED-04	57	33	5	5	0	0	0	90	5	22
2017	ED-05	38	53	0	0	8	0	0	92	8	11
2017	ED-06	50	22	0	20	0	0	8	78	22	12
2014	ED	41	37	10	5	4	4	1	81	9	391
2014	ED-01	37	39	13	3	4	4	0	79	7	210
2014	ED-02	50	36	7	3	1	3	1	89	4	90
2014	ED-03	31	34	5	18	12	0	0	66	29	31
2014	ED-04	47	30	8	7	0	7	0	84	7	24
2011	ED	29	40	13	7	4	6	2	75	12	511
2011	ED-01	30	42	11	6	2	7	2	79	9	265
2011	ED-02	29	41	15	5	5	4	1	74	10	114
2011	ED-03	22	44	15	10	7	2	0	67	18	42
2011	ED-04	33	31	12	6	8	10	0	71	16	36
2011	ED-05	22	27	34	5	11	0	0	49	16	13
2011	ED-06	47	32	8	6	0	8	0	86	6	19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	31	37	11	12	6	3	1	70	18	396
2017	ED-01	25	38	9	14	7	5	1	67	23	188
2017	ED-02	23	44	18	10	4	2	0	68	15	75
2017	ED-03	39	38	5	12	6	0	0	77	18	56
2017	ED-04	50	16	25	8	0	0	0	66	8	23
2017	ED-05	45	28	18	0	8	0	0	73	8	11
2017	ED-06	35	35	8	15	7	0	0	70	22	12
2014	ED	28	42	9	10	9	2	0	72	19	390
2014	ED-01	32	35	11	10	9	2	0	69	20	210
2014	ED-02	23	50	6	8	8	4	1	76	17	90
2014	ED-03	36	30	9	15	9	0	0	66	25	30
2014	ED-04	32	54	6	4	4	0	0	86	8	24
2011	ED	28	36	9	14	8	5	0	68	23	510
2011	ED-01	30	36	10	10	6	7	0	71	18	264
2011	ED-02	26	27	10	22	9	5	0	56	33	114
2011	ED-03	25	57	6	5	7	0	0	82	13	42
2011	ED-04	17	43	2	26	6	5	0	63	34	36
2011	ED-05	22	37	0	30	11	0	0	59	41	13
2011	ED-06	59	33	0	5	4	0	0	92	8	19
2008	ED	28	35	9	14	8	7	0	67	23	377
2008	ED-01	35	34	7	11	5	8	0	75	18	192
2008	ED-02	16	36	5	21	12	9	0	57	37	80
2008	ED-03	26	26	21	11	13	4	0	54	24	34
2008	ED-04	19	44	9	14	3	12	0	71	19	26
2008	ED-05	45	25	0	30	0	0	0	70	30	14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	22	35	19	12	6	3	2	60	20	397
2017	ED-01	18	33	19	15	8	5	3	54	25	188
2017	ED-02	23	37	18	15	5	2	1	61	21	76
2017	ED-03	21	36	28	10	4	3	0	58	13	56
2017	ED-04	48	30	8	9	0	4	0	82	10	23
2017	ED-05	45	38	0	8	8	0	0	83	17	11
2017	ED-06	25	40	15	0	12	0	8	70	13	12
2014	ED	18	38	17	8	11	7	2	61	20	390
2014	ED-01	19	39	19	7	10	5	2	62	18	209
2014	ED-02	17	29	19	7	13	12	2	54	23	90
2014	ED-03	26	31	12	13	14	4	0	59	28	31
2014	ED-04	18	53	17	7	4	0	0	71	12	24
2011	ED	15	35	19	13	9	7	2	55	25	510
2011	ED-01	13	29	23	14	9	10	3	48	26	265
2011	ED-02	18	35	18	12	12	4	1	56	25	114
2011	ED-03	14	53	14	8	11	0	0	67	19	42
2011	ED-04	10	48	12	19	2	5	4	64	23	36
2011	ED-05	19	14	11	45	11	0	0	33	56	13
2011	ED-06	38	53	0	5	0	0	5	95	5	19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	21	29	11	16	14	8	1	55	33	397
2017	ED-01	20	26	10	18	16	8	2	51	38	188
2017	ED-02	17	38	10	18	11	7	0	59	31	76
2017	ED-03	16	25	19	12	18	7	1	46	33	56
2017	ED-04	45	23	4	13	8	7	0	73	22	23
2017	ED-05	47	27	10	0	17	0	0	73	17	11
2017	ED-06	18	38	10	15	12	7	0	60	29	12
2014	ED	14	24	16	15	20	10	1	43	40	391
2014	ED-01	14	22	17	18	21	7	1	39	42	210
2014	ED-02	12	28	12	11	16	19	1	50	34	90
2014	ED-03	20	14	17	13	31	5	0	36	46	31
2014	ED-04	26	37	11	10	4	9	3	72	16	24
2011	ED	13	27	15	19	12	13	2	47	36	511
2011	ED-01	15	24	19	18	9	13	2	46	32	265
2011	ED-02	13	28	11	16	13	18	1	50	36	114
2011	ED-03	4	31	16	28	13	7	2	38	45	42
2011	ED-04	14	39	7	15	18	8	0	57	36	36
2011	ED-05	8	19	15	27	19	11	0	31	52	13
2011	ED-06	22	46	8	7	7	5	5	75	16	19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	64	18	7	3	3	1	5	86	7	398
2017	ED-01	70	15	5	3	1	1	5	91	4	188
2017	ED-02	48	33	12	3	3	0	2	82	6	75
2017	ED-03	66	16	4	1	13	0	0	81	14	57
2017	ED-04	47	21	4	10	6	0	12	78	18	24
2017	ED-05	100	0	0	0	0	0	0	100	0	11
2017	ED-06	73	0	5	7	0	0	15	86	8	12
2014	ED	62	15	6	6	3	3	5	84	9	390
2014	ED-01	67	15	7	2	3	0	6	87	6	210
2014	ED-02	58	16	3	11	3	7	2	82	15	90
2014	ED-03	39	19	14	14	5	0	9	64	21	31
2014	ED-04	75	10	8	0	4	0	3	88	4	24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	64	16	6	4	4	3	4	85	8	398
2017	ED-01	72	12	5	2	3	3	3	89	6	187
2017	ED-02	55	25	6	4	4	1	4	84	9	76
2017	ED-03	51	21	5	11	3	7	2	80	15	57
2017	ED-04	59	18	8	0	11	0	4	80	12	24
2017	ED-05	92	0	8	0	0	0	0	92	0	11
2017	ED-06	75	0	10	0	0	0	15	88	0	12
2014	ED	61	22	4	3	4	2	4	88	7	391
2014	ED-01	57	20	4	4	7	4	5	84	12	210
2014	ED-02	66	28	2	2	2	0	0	94	4	90
2014	ED-03	46	26	6	0	5	3	14	87	6	31
2014	ED-04	69	21	8	0	0	3	0	92	0	24
2011	ED	57	24	8	3	4	1	3	85	7	509
2011	ED-01	62	24	7	1	3	1	2	89	4	264
2011	ED-02	54	22	11	7	4	0	1	78	11	114
2011	ED-03	54	26	3	6	0	0	11	90	7	41
2011	ED-04	38	32	9	4	8	0	8	77	14	36
2011	ED-05	41	23	11	0	0	11	14	85	0	13
2011	ED-06	69	15	8	0	0	8	0	91	0	19
2008	ED	61	18	7	6	3	1	4	84	9	377
2008	ED-01	62	18	7	4	4	2	3	84	9	192
2008	ED-02	63	21	4	9	1	0	2	86	10	80
2008	ED-03	54	15	8	4	4	0	15	81	10	34
2008	ED-04	66	22	6	6	0	0	0	88	6	26
2008	ED-05	66	12	0	22	0	0	0	78	22	14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	19	35	15	17	12	3	1	55	29	399
2017	ED-01	18	35	15	15	13	3	0	55	29	188
2017	ED-02	14	36	16	21	8	3	1	52	31	76
2017	ED-03	21	29	8	21	18	3	0	51	40	57
2017	ED-04	39	22	14	21	3	0	0	61	25	24
2017	ED-05	38	27	10	8	17	0	0	65	25	11
2017	ED-06	10	55	20	10	5	0	0	65	15	12
2014	ED	15	32	15	15	18	5	1	49	35	391
2014	ED-01	17	29	17	13	21	3	1	47	35	210
2014	ED-02	13	37	13	16	11	9	1	55	30	90
2014	ED-03	5	29	12	22	29	3	0	35	53	31
2014	ED-04	22	34	7	23	11	3	0	58	35	24
2011	ED	21	32	18	16	11	2	0	54	28	510
2011	ED-01	25	27	20	13	11	3	0	54	25	264
2011	ED-02	21	30	17	18	13	1	0	52	31	114
2011	ED-03	7	45	20	21	5	1	0	54	27	42
2011	ED-04	11	38	10	27	12	3	0	50	40	36
2011	ED-05	11	48	16	14	11	0	0	59	25	13
2011	ED-06	33	54	0	6	7	0	0	87	13	19
2008	ED	20	34	15	17	11	2	1	56	29	376
2008	ED-01	24	28	16	18	10	3	1	54	29	191
2008	ED-02	18	41	13	13	14	0	1	59	28	80
2008	ED-03	21	33	10	26	9	0	0	54	35	34
2008	ED-04	22	40	8	15	14	0	0	62	29	26
2008	ED-05	22	37	0	22	13	5	0	63	37	14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	12	23	14	20	21	3	8	39	46	398
2017	ED-01	11	22	14	17	23	5	9	38	46	188
2017	ED-02	9	26	13	22	19	4	7	39	46	75
2017	ED-03	12	22	8	20	33	5	1	36	56	57
2017	ED-04	23	26	18	25	3	0	5	51	29	24
2017	ED-05	38	28	0	17	17	0	0	67	33	11
2017	ED-06	10	30	5	22	8	0	25	53	40	12
2014	ED	13	18	15	21	22	5	7	35	48	391
2014	ED-01	12	15	16	16	26	3	12	32	49	210
2014	ED-02	12	26	11	28	13	9	2	42	46	90
2014	ED-03	3	17	21	23	36	0	0	20	59	31
2014	ED-04	32	7	11	30	14	4	3	42	47	24
2011	ED	11	17	17	21	23	4	7	32	50	510
2011	ED-01	11	16	17	20	21	5	9	32	48	264
2011	ED-02	9	18	14	24	26	5	4	29	55	114
2011	ED-03	12	13	17	19	36	0	4	26	56	42
2011	ED-04	9	29	22	16	17	3	4	41	36	36
2011	ED-05	5	0	21	22	27	8	17	7	65	13
2011	ED-06	26	36	8	11	11	0	8	67	24	19
2008	ED	11	25	11	20	25	3	6	39	48	376
2008	ED-01	10	27	12	21	19	2	9	41	46	191
2008	ED-02	12	26	7	24	25	4	2	41	52	80
2008	ED-03	12	14	15	10	42	0	6	28	56	34
2008	ED-04	15	18	17	15	33	0	2	34	49	26
2008	ED-05	12	39	12	0	38	0	0	51	38	14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	20	36	21	13	8	3	1	58	21	398
2017	ED-01	17	37	18	13	10	3	1	56	25	187
2017	ED-02	16	34	26	14	6	2	1	52	21	76
2017	ED-03	18	37	18	16	8	2	0	56	25	57
2017	ED-04	40	27	25	8	0	0	0	67	8	24
2017	ED-05	38	28	17	17	0	0	0	67	17	11
2017	ED-06	28	47	25	0	0	0	0	75	0	12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	33	38	16	6	4	2	1	74	10	397
2017	ED-01	33	35	17	6	5	3	1	71	11	188
2017	ED-02	30	39	16	7	3	1	3	72	11	76
2017	ED-03	31	42	14	9	0	4	0	76	10	55
2017	ED-04	39	44	17	0	0	0	0	83	0	24
2017	ED-05	38	53	0	8	0	0	0	92	8	11
2017	ED-06	25	40	23	5	7	0	0	65	12	12
2014	ED	35	38	15	2	4	5	1	77	7	391
2014	ED-01	36	33	13	4	6	6	2	76	10	210
2014	ED-02	35	46	13	2	1	3	0	83	3	90
2014	ED-03	24	29	25	0	8	14	0	61	10	31
2014	ED-04	43	40	13	0	3	0	0	84	3	24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	30	42	14	8	3	2	74	11	398
2017	ED-01	30	39	13	10	4	3	71	15	188
2017	ED-02	29	47	16	5	3	1	77	7	75
2017	ED-03	28	46	15	7	2	3	75	9	57
2017	ED-04	38	30	24	8	0	0	68	8	24
2017	ED-05	48	43	0	8	0	0	92	8	11
2017	ED-06	35	52	13	0	0	0	87	0	12
2014	ED	28	40	13	7	8	4	71	16	391
2014	ED-01	33	34	12	8	8	5	70	17	210
2014	ED-02	22	53	11	5	8	2	76	13	90
2014	ED-03	24	11	33	14	12	7	37	28	31
2014	ED-04	45	44	7	0	0	3	92	0	24
2011	ED	28	35	19	9	5	5	66	14	511
2011	ED-01	28	35	21	7	3	6	67	11	265
2011	ED-02	29	38	14	6	8	5	71	15	114
2011	ED-03	21	31	25	18	5	0	52	23	42
2011	ED-04	33	42	8	14	4	0	74	18	36
2011	ED-05	22	18	27	22	11	0	40	33	13
2011	ED-06	41	36	16	7	0	0	77	7	19

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	43	38	8	7	3	1	82	10	397
2017	ED-01	45	31	8	10	4	2	77	14	188
2017	ED-02	32	56	3	7	2	0	89	8	75
2017	ED-03	36	37	15	6	4	2	75	10	56
2017	ED-04	50	43	4	3	0	0	93	3	24
2017	ED-05	59	33	0	8	0	0	92	8	11
2017	ED-06	65	30	5	0	0	0	95	0	12
2014	ED	42	34	10	5	8	1	77	13	391
2014	ED-01	45	33	8	6	7	1	79	13	210
2014	ED-02	48	33	10	2	8	0	81	9	90
2014	ED-03	24	21	13	19	14	10	49	37	31
2014	ED-04	39	51	8	3	0	0	89	3	24
2011	ED	37	37	13	9	3	1	74	12	510
2011	ED-01	39	33	14	9	3	1	73	13	265
2011	ED-02	38	41	12	9	0	0	79	9	114
2011	ED-03	26	50	16	4	4	0	76	8	41
2011	ED-04	32	45	12	6	4	0	78	11	36
2011	ED-05	33	25	7	25	11	0	57	36	13
2011	ED-06	56	41	0	4	0	0	96	4	19
2008	ED	33	37	15	9	6	0	70	14	375
2008	ED-01	39	34	13	9	4	0	74	13	191
2008	ED-02	25	41	20	6	8	1	66	14	80
2008	ED-03	32	38	11	8	11	0	70	20	33
2008	ED-04	35	39	12	12	3	0	74	15	26
2008	ED-05	42	43	8	7	0	0	85	7	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	33	36	16	6	7	0	0	70	14	398
2017	ED-01	35	34	15	7	8	0	0	69	15	188
2017	ED-02	17	54	16	4	7	2	0	73	11	75
2017	ED-03	34	22	28	9	7	0	0	56	16	57
2017	ED-04	43	33	13	11	0	0	0	76	11	24
2017	ED-05	67	0	25	8	0	0	0	67	8	11
2017	ED-06	45	43	12	0	0	0	0	88	0	12
2014	ED	24	36	15	11	12	1	0	61	24	391
2014	ED-01	26	35	14	10	12	1	1	63	23	210
2014	ED-02	24	38	18	11	9	1	0	62	20	90
2014	ED-03	16	20	10	23	24	7	0	38	51	31
2014	ED-04	23	44	15	17	0	0	0	67	17	24
2011	ED	27	36	16	13	7	1	0	63	20	506
2011	ED-01	29	34	17	11	8	1	0	64	19	262
2011	ED-02	23	40	12	19	5	1	0	64	24	114
2011	ED-03	21	31	24	13	9	2	0	54	22	42
2011	ED-04	37	41	10	6	6	0	0	78	13	36
2011	ED-05	17	22	34	16	11	0	0	38	27	13
2011	ED-06	36	41	0	18	5	0	0	77	23	18

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	31	40	13	10	6	0	71	15	397
2017	ED-01	34	34	14	10	7	0	69	18	187
2017	ED-02	18	59	10	10	3	0	77	12	75
2017	ED-03	32	30	21	11	6	0	62	17	57
2017	ED-04	40	48	5	7	0	0	88	7	24
2017	ED-05	67	0	17	17	0	0	67	17	11
2017	ED-06	38	50	5	0	0	7	94	0	12
2014	ED	23	34	18	13	11	1	57	24	391
2014	ED-01	25	33	19	11	11	1	59	22	210
2014	ED-02	23	34	22	13	8	0	58	21	90
2014	ED-03	16	18	10	26	24	7	36	53	31
2014	ED-04	26	44	12	17	0	0	70	17	24
2011	ED	25	36	19	15	6	0	61	20	509
2011	ED-01	28	34	21	10	7	0	62	17	264
2011	ED-02	22	39	16	20	4	0	61	23	114
2011	ED-03	18	39	16	25	1	0	57	27	42
2011	ED-04	24	50	8	12	6	0	74	18	36
2011	ED-05	17	24	26	22	11	0	41	33	13
2011	ED-06	36	33	13	14	4	0	69	18	18
2008	ED	30	34	17	12	6	1	65	18	376
2008	ED-01	36	34	14	12	4	0	70	16	192
2008	ED-02	19	36	17	15	11	2	56	27	79
2008	ED-03	34	19	25	11	11	0	53	22	34
2008	ED-04	39	38	20	3	0	0	77	3	26
2008	ED-05	25	53	14	8	0	0	78	8	14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	35	25	15	9	10	5	1	63	20	399
2017	ED-01	36	24	16	8	12	3	1	62	21	188
2017	ED-02	24	32	14	13	5	10	1	63	21	76
2017	ED-03	29	21	19	13	12	4	2	53	26	57
2017	ED-04	51	12	20	5	4	8	0	69	10	24
2017	ED-05	65	18	8	8	0	0	0	83	8	11
2017	ED-06	53	35	5	7	0	0	0	88	7	12
2014	ED	27	24	19	15	10	4	1	54	27	391
2014	ED-01	30	23	19	13	11	4	0	55	25	210
2014	ED-02	25	22	22	17	12	2	0	49	29	90
2014	ED-03	14	22	15	37	10	2	0	37	48	31
2014	ED-04	18	46	10	16	4	3	3	68	22	24
2011	ED	29	25	16	13	9	6	1	59	24	508
2011	ED-01	30	25	14	12	11	6	2	60	24	263
2011	ED-02	27	23	17	17	6	9	0	56	25	114
2011	ED-03	24	32	20	10	14	0	0	56	24	42
2011	ED-04	28	27	15	17	11	2	0	56	29	36
2011	ED-05	33	21	8	27	11	0	0	53	38	13
2011	ED-06	36	34	13	4	5	8	0	76	10	18
2008	ED	28	24	18	13	9	6	1	57	24	375
2008	ED-01	35	23	18	12	6	5	1	62	19	190
2008	ED-02	16	21	22	16	14	9	3	42	33	80
2008	ED-03	18	26	14	15	15	12	0	50	34	34
2008	ED-04	41	32	7	17	3	0	0	74	19	26
2008	ED-05	36	24	5	27	8	0	0	60	35	14

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	ED	19	52	29	399
2017	ED-01	15	56	29	188
2017	ED-02	21	52	27	76
2017	ED-03	29	42	28	57
2017	ED-04	16	53	31	24
2017	ED-05	8	75	17	11
2017	ED-06	13	58	29	12
2014	ED	20	52	28	391
2014	ED-01	18	51	31	210
2014	ED-02	16	55	29	90
2014	ED-03	35	42	23	31
2014	ED-04	42	42	16	24
2011	ED	19	49	32	511
2011	ED-01	15	51	34	265
2011	ED-02	17	50	33	114
2011	ED-03	20	46	34	42
2011	ED-04	32	51	17	36
2011	ED-05	45	44	11	13
2011	ED-06	33	39	28	19

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	ED	27	17	28	12	10	5	75
2017	ED-01	23	7	47	13	3	7	27
2017	ED-02	20	22	21	23	7	7	16
2017	ED-03	32	24	27	10	0	7	17
2014	ED	28	13	35	8	9999	16	79
2014	ED-01	41	9	16	10	9999	23	39
2014	ED-02	9	14	60	14	9999	4	15
2014	ED-03	7	12	69	0	9999	13	11
2011	ED	28	14	42	5	9999	10	96
2011	ED-01	29	10	42	2	9999	17	44
2011	ED-02	22	11	54	9	9999	3	20
2011	ED-04	10	40	42	7	9999	0	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	18	82	397
2017	ED-01	22	78	188
2017	ED-02	15	85	75
2017	ED-03	26	74	57
2017	ED-04	0	100	24
2014	ED	28	72	391
2014	ED-01	25	75	210
2014	ED-02	21	79	90
2014	ED-03	56	44	31
2014	ED-04	38	62	24

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	ED	59	76
2017	ED-01	62	44
2017	ED-02	54	11
2017	ED-03	67	14
2014	ED	44	102
2014	ED-01	60	50
2014	ED-02	24	20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	ED	59	76
2017	ED-01	61	44
2017	ED-02	65	11
2017	ED-03	54	14
2014	ED	61	102
2014	ED-01	58	50
2014	ED-02	60	20
2014	ED-03	77	13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	44
2014	ED	11	102

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	ED	14	76
2017	ED-01	21	44
2017	ED-02	0	11
2017	ED-03	0	14
2014	ED-02	0	20
2014	ED-03	0	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	ED	12	76
2017	ED-01	14	44
2014	ED	5	102

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	44
2017	ED-02	0	11
2014	ED	7	102
2014	ED-02	0	20

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	ED-02	0	11
2014	ED	6	102

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	ED	40	76
2017	ED-01	39	44
2017	ED-03	44	14
2014	ED	37	102
2014	ED-01	46	50
2014	ED-02	29	20
2014	ED-03	46	13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	ED	44	76
2017	ED-01	52	44
2017	ED-03	40	14
2014	ED	40	102
2014	ED-01	48	50
2014	ED-02	52	20
2014	ED-03	45	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	ED	57	76
2017	ED-01	54	44
2017	ED-02	58	11
2017	ED-03	76	14
2014	ED	48	102
2014	ED-01	46	50
2014	ED-02	61	20
2014	ED-03	57	13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	ED	46	76
2017	ED-01	49	44
2017	ED-03	50	14
2014	ED	35	102
2014	ED-01	25	50
2014	ED-03	57	13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	ED	44	76
2017	ED-01	40	44
2017	ED-03	71	14
2014	ED	33	102
2014	ED-01	42	50
2014	ED-03	57	13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	ED	72	76
2017	ED-01	73	44
2017	ED-02	65	11
2017	ED-03	71	14
2014	ED	72	102
2014	ED-01	72	50
2014	ED-02	75	20
2014	ED-03	94	13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	ED	44	76
2017	ED-01	34	44
2017	ED-02	71	11
2017	ED-03	54	14
2014	ED	49	102
2014	ED-01	36	50
2014	ED-02	74	20
2014	ED-03	64	13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	ED-02	0	11
2014	ED-02	0	20

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	ED	9	76
2017	ED-01	16	44
2017	ED-02	0	11
2017	ED-03	0	14
2014	ED	4	102
2014	ED-02	0	20

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	ED	15	76
2017	ED-02	0	11
2017	ED-03	41	14
2014	ED	28	102
2014	ED-01	27	50

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	ED	56	76
2017	ED-01	57	44
2017	ED-03	82	14
2014	ED	50	102
2014	ED-01	46	50
2014	ED-02	60	20
2014	ED-03	61	13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	ED	27	76
2017	ED-01	31	44
2014	ED	29	102
2014	ED-01	28	50
2014	ED-02	23	20

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	ED	7	76
2017	ED-01	14	44
2017	ED-02	0	11
2017	ED-03	0	14
2014	ED	17	102
2014	ED-01	19	50

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	ED	61	76
2017	ED-01	51	44
2017	ED-02	63	11
2017	ED-03	92	14
2014	ED	57	102
2014	ED-01	60	50
2014	ED-02	47	20
2014	ED-03	79	13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	ED	41	76
2017	ED-01	37	44
2017	ED-03	69	14
2014	ED	37	102
2014	ED-01	51	50
2014	ED-02	49	20

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	ED	17	76
2017	ED-03	43	14
2014	ED	9	102
2014	ED-02	17	20

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	ED	35	76
2017	ED-01	32	44
2017	ED-03	51	14
2014	ED	24	102
2014	ED-01	31	50
2014	ED-03	48	13

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	ED	14	76
2017	ED-01	12	44
2014	ED	17	102
2014	ED-01	22	50

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	ED	18	76
2017	ED-01	17	44
2014	ED	11	102
2014	ED-01	18	50

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	ED	16	76
2017	ED-01	11	44
2014	ED	18	102
2014	ED-01	22	50
2014	ED-02	27	20

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	ED	15	76
2017	ED-01	19	44
2017	ED-02	0	11
2014	ED	15	102

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	ED	17	76
2017	ED-01	19	44
2014	ED	16	102
2014	ED-01	21	50
2014	ED-02	0	20
2014	ED-03	0	13

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	ED	17	64
2014	ED	10	87
2014	ED-01	14	41

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	ED	17	64
2017	ED-01	15	37
2014	ED	9	87
2014	ED-01	16	41
2014	ED-03	0	11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	ED	9	64
2014	ED	10	87

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	37
2014	ED	11	87
2014	ED-02	18	19

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	ED	10	64
2017	ED-01	14	37
2014	ED	4	87
2014	ED-02	0	19
2014	ED-03	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	ED	9	64
2017	ED-01	0	37
2014	ED-01	0	41
2014	ED-02	0	19
2014	ED-03	0	11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	ED-03	0	12
2014	ED	9	87
2014	ED-01	11	41

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	ED	14	64
2017	ED-01	13	37
2014	ED	13	87
2014	ED-01	17	41

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	ED	35	64
2017	ED-01	39	37
2014	ED	27	87
2014	ED-01	32	41
2014	ED-02	27	19

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	ED	12	64
2014	ED	8	87

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	ED	51	64
2017	ED-01	63	37
2017	ED-03	38	12
2014	ED	36	87
2014	ED-01	40	41
2014	ED-02	23	19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	ED-03	12
2014	ED-02	19
2014	ED-03	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	ED	44	64
2017	ED-01	42	37
2017	ED-03	46	12
2014	ED	57	87
2014	ED-01	61	41
2014	ED-02	59	19
2014	ED-03	65	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	ED-03	0	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	ED	12	64
2017	ED-01	15	37
2014	ED	23	87
2014	ED-01	23	41

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	95	5	75
2017	ED-01	98	2	43
2017	ED-02	100	0	11
2017	ED-03	85	15	14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	14	23	15	9	11	22	5	52	27	399
2017	ED-01	15	15	13	9	14	27	6	45	35	188
2017	ED-02	6	37	19	10	6	16	5	55	20	76
2017	ED-03	8	23	13	18	13	19	7	41	42	57
2017	ED-04	32	27	24	4	0	13	0	67	4	24
2017	ED-05	8	18	35	0	10	28	0	37	14	11
2017	ED-06	18	56	8	0	5	7	7	85	6	12
2014	ED	9	14	16	12	16	28	5	35	42	391
2014	ED-01	10	16	18	8	17	24	6	38	36	210
2014	ED-02	9	9	9	14	12	41	5	34	49	90
2014	ED-03	8	16	16	3	35	16	5	31	48	31
2014	ED-04	10	17	19	19	9	25	0	35	39	24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	24	35	18	7	7	9	0	65	15	399
2017	ED-01	24	29	20	6	10	11	0	59	18	188
2017	ED-02	20	49	15	8	4	3	1	72	12	76
2017	ED-03	19	32	17	11	8	14	0	58	22	57
2017	ED-04	42	36	13	4	0	5	0	82	4	24
2017	ED-05	37	45	18	0	0	0	0	82	0	11
2017	ED-06	28	46	15	5	0	7	0	79	6	12
2014	ED	19	25	20	11	12	12	1	51	26	391
2014	ED-01	21	30	19	13	9	8	1	56	24	210
2014	ED-02	19	19	20	9	10	21	2	49	25	90
2014	ED-03	10	18	19	3	38	9	3	32	47	31
2014	ED-04	23	39	24	4	0	9	0	69	5	24
2011	ED	27	35	16	8	5	9	0	69	14	508
2011	ED-01	31	32	14	5	6	12	0	71	12	263
2011	ED-02	24	38	17	14	2	5	0	65	16	113
2011	ED-03	24	34	26	7	5	4	0	60	13	42
2011	ED-04	15	49	17	9	4	5	0	68	13	36
2011	ED-05	19	33	12	19	11	5	0	55	32	13
2011	ED-06	37	44	6	0	4	9	0	90	4	19

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	28	51	8	6	2	2	2	83	9	398
2017	ED-01	24	57	9	7	2	1	0	82	9	187
2017	ED-02	29	53	9	4	0	1	3	86	4	76
2017	ED-03	34	44	7	9	5	0	1	79	14	57
2017	ED-04	45	42	5	5	0	0	3	90	5	24
2017	ED-05	25	45	0	10	10	0	10	78	22	11
2017	ED-06	28	58	0	7	7	0	0	86	14	12
2014	ED	26	50	13	6	2	2	1	79	8	390
2014	ED-01	24	54	11	7	1	3	0	80	9	210
2014	ED-02	25	45	21	7	0	1	1	72	7	90
2014	ED-03	34	57	2	5	2	0	0	91	7	31
2014	ED-04	31	55	3	0	4	0	6	92	5	23
2011	ED	21	49	11	13	2	2	2	73	16	509
2011	ED-01	15	51	14	14	3	2	1	68	17	264
2011	ED-02	28	46	9	13	1	2	2	76	15	114
2011	ED-03	34	50	4	9	2	0	1	85	11	41
2011	ED-04	27	51	13	2	0	0	6	84	2	36
2011	ED-05	0	70	11	19	0	0	0	70	19	13
2011	ED-06	30	65	0	5	0	0	0	95	5	19
2008	ED	24	48	10	10	6	1	1	73	16	377
2008	ED-01	21	52	9	11	6	1	1	74	17	192
2008	ED-02	28	48	8	11	4	1	0	76	16	80
2008	ED-03	29	41	15	13	2	0	0	70	15	34
2008	ED-04	29	51	14	0	0	0	6	85	0	26
2008	ED-05	44	12	11	12	15	0	6	60	29	14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	10	27	20	7	9	22	5	51	22	399
2017	ED-01	6	28	15	12	11	23	5	47	31	188
2017	ED-02	8	28	30	6	3	22	3	48	12	76
2017	ED-03	16	17	22	4	13	22	6	45	24	57
2017	ED-04	29	33	23	0	6	5	3	68	7	24
2017	ED-05	8	55	0	0	0	27	10	100	0	11
2017	ED-06	8	40	28	0	10	7	7	56	12	12
2014	ED	9	26	18	12	8	23	4	48	28	391
2014	ED-01	8	26	17	16	9	22	3	45	33	210
2014	ED-02	7	30	10	5	10	31	7	60	25	90
2014	ED-03	12	12	30	28	8	7	2	27	40	31
2014	ED-04	9	20	33	14	4	12	8	36	23	24
2011	ED	10	25	20	13	9	18	5	44	29	508
2011	ED-01	9	23	22	14	9	18	4	42	30	263
2011	ED-02	7	27	16	13	7	22	8	48	29	114
2011	ED-03	15	13	21	20	14	13	5	34	41	41
2011	ED-04	18	30	17	6	15	6	8	56	24	36
2011	ED-05	0	41	25	12	11	11	0	46	26	13
2011	ED-06	24	24	26	4	4	18	0	59	9	19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	37	35	11	3	2	9	2	82	6	399
2017	ED-01	35	39	12	3	2	8	1	81	6	188
2017	ED-02	43	35	11	2	1	6	1	84	4	76
2017	ED-03	37	28	11	5	5	12	1	76	11	57
2017	ED-04	42	38	9	0	0	5	7	90	0	24
2017	ED-05	45	35	0	0	0	10	10	100	0	11
2017	ED-06	28	40	18	0	0	14	0	79	0	12
2014	ED	34	28	12	7	7	12	0	71	15	388
2014	ED-01	37	33	10	5	5	10	0	78	11	208
2014	ED-02	37	19	17	3	7	18	0	68	12	90
2014	ED-03	19	24	9	21	14	12	0	50	40	31
2014	ED-04	30	31	14	15	0	4	6	68	16	23
2011	ED	30	37	15	5	4	7	2	74	9	508
2011	ED-01	29	38	15	4	6	7	2	73	10	264
2011	ED-02	36	31	15	7	0	9	2	75	7	113
2011	ED-03	28	42	17	4	4	3	1	74	8	41
2011	ED-04	30	39	10	10	0	5	6	78	11	36
2011	ED-05	27	29	27	11	0	5	0	59	12	13
2011	ED-06	39	49	0	0	4	8	0	96	4	19
2008	ED	30	35	14	6	4	10	2	74	11	377
2008	ED-01	34	37	11	5	3	9	1	79	8	192
2008	ED-02	27	32	18	7	2	14	2	69	10	80
2008	ED-03	26	37	10	5	13	9	0	69	20	34
2008	ED-04	24	43	12	13	0	2	6	73	14	26
2008	ED-05	54	5	5	7	0	22	6	83	10	14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	30	35	13	5	3	13	2	76	9	399
2017	ED-01	26	34	15	7	4	13	1	70	13	188
2017	ED-02	30	44	12	1	2	9	1	82	4	76
2017	ED-03	32	26	17	2	4	16	3	72	8	57
2017	ED-04	45	38	4	0	0	10	3	96	0	24
2017	ED-05	37	43	0	0	0	10	10	100	0	11
2017	ED-06	38	25	13	10	0	14	0	73	12	12
2014	ED	23	30	16	7	7	16	1	65	17	389
2014	ED-01	23	34	11	8	8	16	0	68	19	210
2014	ED-02	25	21	26	5	7	15	1	55	14	89
2014	ED-03	13	37	6	13	7	23	0	66	26	31
2014	ED-04	31	34	14	4	0	10	6	77	5	23
2011	ED	27	35	13	6	5	11	3	72	13	509
2011	ED-01	26	38	12	5	7	9	2	73	13	264
2011	ED-02	29	33	12	5	5	14	2	74	12	114
2011	ED-03	22	31	13	17	1	12	4	63	22	41
2011	ED-04	34	34	15	0	4	9	4	78	5	36
2011	ED-05	14	34	27	11	0	14	0	55	13	13
2011	ED-06	45	30	8	4	0	14	0	87	4	19
2008	ED	32	32	12	10	5	8	1	71	16	377
2008	ED-01	36	32	10	9	5	9	0	74	15	192
2008	ED-02	30	35	13	8	7	7	0	70	16	80
2008	ED-03	27	31	10	14	5	14	0	67	21	34
2008	ED-04	44	30	6	12	3	6	0	78	15	26
2008	ED-05	29	34	15	15	0	0	6	67	16	14

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	8	92	398
2017	ED-01	6	94	188
2017	ED-02	10	90	75
2017	ED-03	12	88	57
2017	ED-05	0	100	11
2014	ED	12	88	389
2014	ED-01	8	92	209
2014	ED-02	12	88	89
2014	ED-03	33	67	31

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	ED	46	32
2014	ED	27	30

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	ED	58	32
2017	ED-01	78	13
2014	ED	81	30
2014	ED-01	80	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	13
2014	ED-01	0	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	ED	27	32

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	13
2014	ED-01	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	ED	0	32
2017	ED-01	0	13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	ED	16	32
2014	ED	28	30

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	ED	23	32
2014	ED	16	30

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	ED	24	32
2014	ED	15	30
2014	ED-01	50	12

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	ED	26	32
2014	ED	26	30

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	ED-01	13
2014	ED	30
2014	ED-01	12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	ED	17	32
2014	ED	33	30

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	ED	0	32
2017	ED-01	0	13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	ED	32
2017	ED-01	13
2014	ED	30
2014	ED-01	12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	ED	26	32
2014	ED	37	30

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	ED	45	32
2014	ED	29	30
2014	ED-01	44	12

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	ED	26	32

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	ED	18	32
2014	ED	42	30
2014	ED-01	52	12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	ED	43	32
2017	ED-01	64	13
2014	ED	28	30

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	11
2014	ED-01	0	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	ED	21	28

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	ED-01	11
2014	ED	29
2014	ED-01	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	ED-01	11
2014	ED	29
2014	ED-01	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	ED	28
2017	ED-01	11
2014	ED-01	11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	Total responses
2017	ED	28
2017	ED-01	11
2014	ED	29
2014	ED-01	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	ED	16	28

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	ED	20	28
2014	ED	26	29
2014	ED-01	72	11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	ED-01	0	11
2014	ED	14	29

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	ED	43	28
2017	ED-01	73	11
2014	ED	50	29
2014	ED-01	94	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	ED	0	28
2017	ED-01	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	ED	61	28
2017	ED-01	71	11
2014	ED	70	29
2014	ED-01	72	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	ED	0	28
2017	ED-01	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	97	3	32
2017	ED-01	92	8	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	17	20	18	5	3	31	6	58	13	398
2017	ED-01	19	16	15	4	5	34	6	59	15	188
2017	ED-02	6	26	22	8	1	28	9	50	15	76
2017	ED-03	19	13	23	1	5	31	7	53	10	56
2017	ED-04	29	38	4	4	0	25	0	90	5	24
2017	ED-05	8	18	27	0	0	47	0	50	0	11
2017	ED-06	28	25	18	15	0	7	7	62	18	12
2014	ED	12	15	21	2	10	34	6	45	20	391
2014	ED-01	11	18	20	2	7	34	8	50	16	210
2014	ED-02	10	9	19	1	10	45	7	38	23	90
2014	ED-03	8	15	19	0	28	24	6	33	40	31
2014	ED-04	20	29	27	4	0	19	0	61	5	24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	30	33	16	4	3	13	1	73	8	396
2017	ED-01	32	29	16	4	4	15	0	72	10	186
2017	ED-02	23	43	17	4	2	8	3	74	6	75
2017	ED-03	26	34	19	3	1	18	0	73	5	57
2017	ED-04	35	36	12	4	0	13	0	82	4	24
2017	ED-05	47	37	8	0	0	8	0	91	0	11
2017	ED-06	28	31	18	10	0	7	7	68	12	12
2014	ED	25	31	14	4	9	15	2	68	16	390
2014	ED-01	23	30	18	5	7	15	1	64	14	209
2014	ED-02	29	33	5	2	9	20	1	80	14	90
2014	ED-03	15	19	13	3	28	16	6	43	40	31
2014	ED-04	30	35	16	7	0	12	0	73	8	24
2011	ED	31	35	15	6	2	12	0	74	9	510
2011	ED-01	33	33	13	5	2	14	0	77	8	265
2011	ED-02	24	36	21	9	1	10	0	66	11	114
2011	ED-03	28	47	13	1	1	9	0	82	3	42
2011	ED-04	39	38	6	9	4	5	0	81	13	36
2011	ED-05	11	24	34	22	0	8	0	38	24	13
2011	ED-06	39	43	0	4	0	14	0	95	5	18

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	19	20	18	16	25	2	40	42	398
2017	ED-01	15	20	16	16	32	1	36	48	187
2017	ED-02	23	17	24	16	18	1	41	35	76
2017	ED-03	23	28	19	12	13	5	54	26	57
2017	ED-04	32	20	22	9	18	0	51	27	24
2017	ED-05	53	18	18	10	0	0	72	10	11
2017	ED-06	20	20	10	17	33	0	40	50	12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	20	28	26	14	10	1	49	25	398
2017	ED-01	21	31	26	13	7	2	53	21	188
2017	ED-02	20	27	24	15	14	2	47	29	75
2017	ED-03	19	20	30	16	15	0	39	31	57
2017	ED-04	20	24	34	22	0	0	44	22	24
2017	ED-05	18	47	27	0	8	0	65	8	11
2017	ED-06	18	25	20	7	30	0	43	37	12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	33	27	23	10	5	3	61	15	398
2017	ED-01	35	31	22	5	1	5	70	7	187
2017	ED-02	30	23	23	14	9	1	54	23	76
2017	ED-03	19	19	34	17	12	0	38	29	57
2017	ED-04	27	41	21	8	3	0	68	11	24
2017	ED-05	57	27	0	8	8	0	83	17	11
2017	ED-06	36	30	17	17	0	0	66	17	12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	21	23	22	17	14	3	45	32	399
2017	ED-01	24	27	20	13	12	4	53	26	188
2017	ED-02	20	17	29	15	20	0	36	35	76
2017	ED-03	13	12	21	35	19	0	26	54	57
2017	ED-04	15	13	36	21	10	6	29	33	24
2017	ED-05	38	25	28	0	8	0	63	8	11
2017	ED-06	10	40	15	25	10	0	51	35	12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	44	21	10	7	6	0	12	74	15	397
2017	ED-01	51	17	9	7	3	0	13	78	12	187
2017	ED-02	39	29	9	6	8	0	9	75	15	76
2017	ED-03	45	20	12	9	4	1	9	72	15	56
2017	ED-04	27	38	11	13	0	0	10	73	14	24
2017	ED-05	75	8	8	0	8	0	0	83	8	11
2017	ED-06	18	14	20	20	20	0	8	35	44	12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	29	30	24	10	6	1	60	15	397
2017	ED-01	28	31	27	8	5	1	60	13	188
2017	ED-02	35	25	24	11	5	0	60	16	75
2017	ED-03	28	29	24	16	0	2	58	17	57
2017	ED-04	42	29	11	13	3	0	72	17	23
2017	ED-05	27	57	0	0	17	0	83	17	11
2017	ED-06	20	25	35	10	10	0	44	20	12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	28	24	12	6	2	1	57	19	397
2017	ED-01	27	28	22	11	7	4	2	58	19	188
2017	ED-02	25	25	30	16	3	1	0	50	20	75
2017	ED-03	31	19	25	16	10	0	0	50	26	57
2017	ED-04	39	32	15	5	8	0	0	71	13	23
2017	ED-05	37	28	35	0	0	0	0	65	0	11
2017	ED-06	23	52	15	0	10	0	0	75	10	12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	26	24	14	6	1	2	55	21	398
2017	ED-01	34	26	20	11	5	1	3	63	16	188
2017	ED-02	18	27	25	20	8	1	0	46	29	76
2017	ED-03	12	26	30	20	12	0	0	38	32	57
2017	ED-04	43	17	27	8	5	0	0	61	13	23
2017	ED-05	28	45	27	0	0	0	0	73	0	11
2017	ED-06	40	25	25	10	0	0	0	65	10	12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	33	31	15	10	9	3	66	19	398
2017	ED-01	36	32	12	10	6	4	71	16	188
2017	ED-02	25	31	20	12	11	0	56	23	76
2017	ED-03	26	24	20	10	18	2	51	28	57
2017	ED-04	33	42	10	11	5	0	74	16	23
2017	ED-05	47	37	8	8	0	0	83	8	11
2017	ED-06	48	37	15	0	0	0	85	0	12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	39	28	17	9	4	0	3	69	13	397
2017	ED-01	39	30	16	8	4	1	4	71	12	187
2017	ED-02	40	33	14	8	5	0	0	73	13	76
2017	ED-03	36	27	22	9	5	0	2	63	14	57
2017	ED-04	27	24	20	26	3	0	0	51	29	23
2017	ED-05	55	27	18	0	0	0	0	82	0	11
2017	ED-06	54	15	20	0	10	0	0	70	10	12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	45	27	16	6	4	1	73	11	397
2017	ED-01	41	28	20	5	6	0	69	11	187
2017	ED-02	52	19	18	6	5	0	71	11	76
2017	ED-03	48	31	8	6	4	3	81	11	57
2017	ED-04	38	37	10	10	0	5	79	11	23
2017	ED-05	63	8	8	20	0	0	72	20	11
2017	ED-06	53	20	17	10	0	0	73	10	12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	69	14	5	6	4	1	1	85	10	398
2017	ED-01	67	14	6	5	4	1	2	84	10	188
2017	ED-02	70	14	7	4	3	1	1	86	7	76
2017	ED-03	57	18	3	12	8	2	0	77	21	57
2017	ED-04	82	15	0	0	3	0	0	97	3	24
2017	ED-05	82	10	0	8	0	0	0	92	8	11
2017	ED-06	78	10	5	7	0	0	0	88	7	12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	43	33	13	4	5	1	77	9	398
2017	ED-01	43	32	13	4	7	1	76	11	187
2017	ED-02	34	39	17	5	4	0	74	9	76
2017	ED-03	33	38	13	5	9	2	72	14	57
2017	ED-04	60	25	8	4	3	0	85	7	24
2017	ED-05	73	27	0	0	0	0	100	0	11
2017	ED-06	32	28	33	7	0	0	60	7	12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	56	24	6	7	6	1	81	13	398
2017	ED-01	53	25	7	7	7	1	78	15	188
2017	ED-02	61	21	8	7	4	0	81	11	75
2017	ED-03	58	15	8	12	6	2	74	18	57
2017	ED-04	63	30	0	0	7	0	93	7	24
2017	ED-05	55	28	0	17	0	0	83	17	11
2017	ED-06	48	46	0	7	0	0	93	7	12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	49	12	5	3	1	30	87	6	397
2017	ED-01	49	13	1	1	0	36	95	3	187
2017	ED-02	42	14	4	6	5	29	79	15	75
2017	ED-03	54	7	9	3	2	25	81	7	57
2017	ED-04	44	23	20	3	0	10	74	4	24
2017	ED-05	65	8	10	0	0	17	88	0	11
2017	ED-06	62	10	10	0	0	18	88	0	12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	61	19	8	1	1	1	10	89	3	396
2017	ED-01	57	21	9	1	0	1	11	88	2	187
2017	ED-02	64	20	8	2	0	0	7	90	2	75
2017	ED-03	56	22	8	1	0	0	12	89	1	57
2017	ED-04	82	0	6	0	8	3	0	85	8	24
2017	ED-05	90	10	0	0	0	0	0	100	0	11
2017	ED-06	60	30	0	0	0	0	10	100	0	12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	63	15	4	5	7	5	83	12	399
2017	ED-01	56	17	5	6	9	6	78	16	188
2017	ED-02	75	11	3	2	7	1	88	9	76
2017	ED-03	67	16	1	5	2	9	91	7	57
2017	ED-04	66	21	7	0	3	3	90	3	24
2017	ED-05	72	8	0	20	0	0	80	20	11
2017	ED-06	62	18	10	10	0	0	80	10	12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	47	32	12	5	1	2	81	7	396
2017	ED-01	39	36	15	6	2	2	77	8	186
2017	ED-02	44	38	11	6	0	1	83	6	76
2017	ED-03	57	22	14	5	0	2	80	5	56
2017	ED-04	64	27	6	0	0	3	94	0	24
2017	ED-05	45	37	18	0	0	0	82	0	11
2017	ED-06	80	20	0	0	0	0	100	0	12

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	14	30	37	15	4	44	19	399
2017	ED-01	13	33	36	13	4	46	17	188
2017	ED-02	15	34	25	21	5	49	26	76
2017	ED-03	8	20	55	13	5	28	18	57
2017	ED-04	18	26	35	18	3	44	21	24
2017	ED-05	18	28	45	8	0	47	8	11
2017	ED-06	13	30	37	20	0	43	20	12

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	5	20	40	24	10	0	34	25	396
2017	ED-01	5	19	40	26	10	0	36	24	186
2017	ED-02	3	24	31	32	10	0	42	27	75
2017	ED-03	2	27	44	15	10	2	25	30	57
2017	ED-04	3	27	49	11	10	0	21	30	24
2017	ED-05	8	0	38	43	10	0	53	8	11
2017	ED-06	0	20	67	5	8	0	13	20	12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	20	44	14	10	7	5	67	18	399
2017	ED-01	20	42	13	12	9	5	65	22	188
2017	ED-02	25	46	16	9	3	0	71	13	76
2017	ED-03	19	43	15	11	5	7	66	17	57
2017	ED-04	18	44	12	16	4	6	66	21	24
2017	ED-05	10	82	8	0	0	0	92	0	11
2017	ED-06	10	43	12	20	0	15	62	24	12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	18	37	17	16	11	1	56	27	399
2017	ED-01	20	37	12	16	15	0	57	31	188
2017	ED-02	16	38	23	15	6	1	55	22	76
2017	ED-03	13	30	20	26	10	0	44	36	57
2017	ED-04	15	46	23	7	10	0	60	17	24
2017	ED-05	28	35	8	28	0	0	63	28	11
2017	ED-06	15	53	17	10	5	0	68	15	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	17	83	399
2017	ED-01	17	83	188
2017	ED-02	16	84	76
2017	ED-03	21	79	57
2017	ED-04	19	81	24
2017	ED-05	0	100	11
2017	ED-06	0	100	12
2014	ED	17	83	388
2014	ED-01	17	83	209
2014	ED-02	18	82	89

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	81	19	64
2017	ED-01	82	18	31
2017	ED-02	91	9	12
2017	ED-03	77	23	11
2014	ED	80	20	62
2014	ED-01	80	20	35
2014	ED-02	97	3	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	69	2	2	0	0	96	2	51
2017	ED-01	25	72	0	3	0	0	97	3	25
2017	ED-02	24	66	10	0	0	0	90	0	11
2014	ED	43	24	1	27	4	1	67	31	49
2014	ED-01	37	38	3	10	9	3	77	20	28
2014	ED-02	39	16	0	45	0	0	55	45	13

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	19	18	13	19	3	0	28	72	399
2017	ED-01	25	15	18	12	26	3	1	25	75	188
2017	ED-02	27	23	22	17	5	5	0	29	71	76
2017	ED-03	38	21	12	18	9	2	0	39	61	57
2017	ED-04	41	23	10	3	23	0	0	41	59	24
2017	ED-05	45	17	28	10	0	0	0	45	55	11
2017	ED-06	18	39	30	0	13	0	0	18	82	12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	ED	21	271
2017	ED-01	27	134
2017	ED-02	14	51
2017	ED-03	9	32
2017	ED-04	33	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	ED	45	271
2017	ED-01	52	134
2017	ED-02	38	51
2017	ED-03	30	32
2017	ED-04	43	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	ED	18	271
2017	ED-01	19	134
2017	ED-02	21	51
2017	ED-03	14	32
2017	ED-04	11	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	ED	29	271
2017	ED-01	25	134
2017	ED-02	38	51
2017	ED-03	33	32
2017	ED-04	64	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	ED	7	271
2017	ED-01	10	134
2017	ED-02	2	51
2017	ED-03	11	32
2017	ED-04	0	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	ED	42	271
2017	ED-01	39	134
2017	ED-02	48	51
2017	ED-03	50	32
2017	ED-04	42	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	ED	5	41	18	9	7	20	268
2017	ED-01	4	37	17	10	7	25	132
2017	ED-02	2	60	20	6	0	12	50
2017	ED-03	8	31	29	7	12	13	32
2017	ED-04	19	26	14	8	0	34	14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	9	21	14	20	26	1	9	33	51	277
2017	ED-01	10	19	11	25	27	1	8	31	57	135
2017	ED-02	6	23	17	19	23	0	12	33	48	51
2017	ED-03	6	13	16	20	35	2	8	21	62	34
2017	ED-04	11	12	27	30	10	0	11	26	44	14
2017	ED-06	15	34	12	0	19	0	21	61	23	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	3	8	14	20	45	1	9	13	72	277
2017	ED-01	4	8	11	22	46	1	9	13	75	135
2017	ED-02	0	2	20	24	44	2	8	2	76	51
2017	ED-03	6	2	14	13	59	0	6	8	77	34
2017	ED-04	0	6	19	25	29	0	21	7	69	14
2017	ED-06	6	21	24	0	28	0	21	34	35	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - ED

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me