2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - DS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	19	55	4	14	8	0	0	74	22	321
2017	DS-03	29	54	6	6	6	0	0	83	12	35
2017	DS-04	18	60	2	13	8	0	0	77	21	124
2017	DS-05	14	53	6	19	8	0	0	67	27	103
2017	DS-06	25	58	5	8	5	0	0	83	13	40
2014	DS	20	45	9	18	8	0	0	65	26	353
2014	DS-03	20	43	3	20	13	0	0	63	33	30
2014	DS-04	23	38	10	19	9	0	1	61	29	137
2014	DS-05	20	50	11	15	5	0	0	70	20	123
2014	DS-06	18	56	3	15	8	0	0	74	23	39
2011	DS	31	46	5	13	5	0	0	77	18	401
2011	DS-03	43	44	8	4	2	0	0	87	6	54
2011	DS-04	29	43	5	15	7	0	0	73	22	164
2011	DS-05	23	56	4	14	3	0	0	79	17	112
2011	DS-06	38	51	0	11	0	0	0	89	11	47
2008	DS	36	46	2	9	6	1	0	83	16	280
2008	DS-03	37	49	4	7	2	2	0	87	9	56
2008	DS-04	30	48	2	12	7	1	0	79	19	100
2008	DS-05	37	45	0	9	9	0	0	82	18	76
2008	DS-06	56	33	4	0	7	0	0	89	7	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	65	17	8	2	2	1	5	87	5	321
2017	DS-03	80	9	3	0	0	3	6	97	0	35
2017	DS-04	60	16	8	3	3	1	8	84	7	124
2017	DS-05	65	20	9	1	2	1	2	88	3	103
2017	DS-06	63	23	10	5	0	0	0	85	5	40
2014	DS	65	19	5	3	3	1	3	88	7	352
2014	DS-03	70	10	3	0	7	0	10	89	7	30
2014	DS-04	62	17	7	4	4	2	4	84	9	136
2014	DS-05	72	18	5	2	2	1	0	91	4	123
2014	DS-06	51	31	5	8	3	3	0	84	11	39
2011	DS	71	17	5	2	2	1	3	91	4	401
2011	DS-03	76	14	2	2	2	2	2	94	4	54
2011	DS-04	71	13	8	2	1	1	4	88	3	164
2011	DS-05	68	21	5	2	2	1	2	91	4	112
2011	DS-06	66	28	2	4	0	0	0	94	4	47
2008	DS	71	16	4	4	1	2	3	91	5	280
2008	DS-03	69	14	4	2	2	4	5	92	4	56
2008	DS-04	70	13	6	4	1	3	3	88	5	100
2008	DS-05	71	16	5	5	1	0	1	88	7	76
2008	DS-06	81	19	0	0	0	0	0	100	0	27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	64	10	9	6	7	0	2	77	14	321
2017	DS-03	83	3	6	6	3	0	0	86	9	35
2017	DS-04	60	10	8	7	11	0	5	73	19	124
2017	DS-05	64	12	13	6	5	0	1	76	11	103
2017	DS-06	68	18	8	5	3	0	0	85	8	40
2014	DS	62	18	6	6	8	0	1	80	14	353
2014	DS-03	67	10	0	10	10	0	3	79	21	30
2014	DS-04	58	18	7	5	9	1	1	78	15	137
2014	DS-05	66	17	6	6	6	0	0	83	11	123
2014	DS-06	56	23	5	8	8	0	0	79	15	39
2011	DS	67	14	4	9	4	0	2	82	13	401
2011	DS-03	69	9	4	11	8	0	0	77	19	54
2011	DS-04	67	12	4	9	5	0	2	81	15	164
2011	DS-05	65	16	4	11	2	0	2	83	13	112
2011	DS-06	66	27	2	4	0	0	0	94	4	47
2008	DS	68	11	5	8	6	1	1	81	15	280
2008	DS-03	71	9	2	9	5	2	2	83	15	56
2008	DS-04	68	9	6	9	6	1	1	78	15	100
2008	DS-05	63	13	5	8	9	0	1	77	17	76
2008	DS-06	78	7	7	7	0	0	0	85	7	27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	25	40	7	19	9	65	28	321
2017	DS-03	37	26	6	22	9	63	31	35
2017	DS-04	26	43	7	19	5	69	24	124
2017	DS-05	21	40	7	21	11	61	32	103
2017	DS-06	23	58	5	5	10	80	15	40
2014	DS	33	39	9	11	8	72	19	352
2014	DS-03	33	43	7	17	0	77	17	30
2014	DS-04	23	45	13	14	6	68	20	136
2014	DS-05	40	31	9	8	12	71	20	123
2014	DS-06	46	38	3	5	8	85	13	39
2011	DS	41	33	7	14	5	74	19	400
2011	DS-03	46	35	9	8	3	80	11	53
2011	DS-04	37	31	8	19	5	68	24	164
2011	DS-05	38	35	8	14	4	73	19	112
2011	DS-06	50	32	4	6	6	83	13	47

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	21	39	14	16	9	0	0	60	25	320
2017	DS-03	37	48	9	0	6	0	0	86	6	35
2017	DS-04	17	39	11	21	11	0	1	57	33	123
2017	DS-05	17	38	21	17	7	0	0	54	24	103
2017	DS-06	28	43	13	13	5	0	0	70	18	40
2014	DS	21	40	17	15	6	0	1	61	21	353
2014	DS-03	27	47	3	20	0	3	0	76	21	30
2014	DS-04	18	40	18	17	7	0	1	59	24	137
2014	DS-05	22	39	21	10	7	0	1	61	17	123
2014	DS-06	21	44	18	18	0	0	0	64	18	39
2011	DS	32	47	11	5	2	0	2	81	8	400
2011	DS-03	40	43	9	5	2	0	0	84	7	54
2011	DS-04	30	45	11	9	2	0	2	78	11	164
2011	DS-05	28	52	15	2	1	0	2	82	3	111
2011	DS-06	38	54	4	2	0	0	2	93	2	47
2008	DS	32	46	10	7	2	1	1	80	9	279
2008	DS-03	32	51	5	5	2	4	0	87	7	56
2008	DS-04	32	44	11	7	2	2	2	79	9	100
2008	DS-05	26	49	12	9	3	0	1	76	12	76
2008	DS-06	33	44	15	4	4	0	0	78	7	27

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	52	34	6	6	3	0	86	8	319
2017	DS-03	68	14	12	3	3	0	82	6	34
2017	DS-04	45	40	6	6	3	0	86	9	124
2017	DS-05	47	37	5	8	3	0	84	11	102
2017	DS-06	78	20	3	0	0	0	98	0	40
2014	DS	50	36	5	5	3	0	86	9	353
2014	DS-03	40	40	7	3	10	0	80	13	30
2014	DS-04	44	39	4	8	4	0	83	12	137
2014	DS-05	53	34	7	4	2	0	87	6	123
2014	DS-06	74	26	0	0	0	0	100	0	39
2011	DS	56	35	3	4	2	0	91	6	401
2011	DS-03	48	36	7	8	2	0	84	9	54
2011	DS-04	54	37	3	4	2	0	91	6	164
2011	DS-05	55	37	4	3	2	0	92	4	112
2011	DS-06	70	26	2	2	0	0	96	2	47
2008	DS	57	34	5	3	1	0	91	4	280
2008	DS-03	49	41	5	5	0	0	89	5	56
2008	DS-04	54	37	4	2	2	1	92	4	100
2008	DS-05	59	33	3	5	0	0	92	5	76
2008	DS-06	74	19	4	0	4	0	93	4	27

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	55	33	6	4	2	0	88	6	319
2017	DS-03	67	27	3	3	0	0	94	3	34
2017	DS-04	48	38	7	5	2	0	86	7	124
2017	DS-05	49	36	8	4	3	0	85	7	102
2017	DS-06	85	15	0	0	0	0	100	0	40
2014	DS	54	34	4	5	3	0	88	8	354
2014	DS-03	43	37	13	3	3	0	80	7	30
2014	DS-04	47	39	2	7	5	0	86	12	138
2014	DS-05	58	31	6	4	2	0	89	6	123
2014	DS-06	74	26	0	0	0	0	100	0	39
2011	DS	58	35	3	4	1	0	93	5	400
2011	DS-03	48	38	6	8	0	0	87	8	54
2011	DS-04	54	39	3	4	1	0	93	4	164
2011	DS-05	57	37	3	3	1	0	94	4	111
2011	DS-06	79	17	0	2	2	0	96	4	47
2008	DS	53	40	3	2	1	0	93	3	279
2008	DS-03	47	50	2	2	0	0	96	2	56
2008	DS-04	56	39	2	0	2	1	96	2	100
2008	DS-05	55	33	8	3	1	0	88	4	76
2008	DS-06	52	41	0	4	4	0	93	7	27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	45	36	10	6	2	0	1	82	8	319
2017	DS-03	65	24	8	0	0	3	0	92	0	34
2017	DS-04	42	33	11	9	2	0	2	77	11	124
2017	DS-05	40	41	10	7	1	0	1	82	8	102
2017	DS-06	50	45	5	0	0	0	0	95	0	40
2014	DS	43	37	11	6	1	0	1	81	7	353
2014	DS-03	43	33	10	10	0	0	3	79	10	30
2014	DS-04	40	41	12	5	1	0	1	82	6	138
2014	DS-05	42	37	11	7	2	0	0	80	9	123
2014	DS-06	55	32	8	5	0	0	0	87	5	38

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	30	33	15	13	7	0	1	65	20	319
2017	DS-03	50	32	6	3	9	0	0	82	12	34
2017	DS-04	30	35	15	15	3	0	2	66	18	124
2017	DS-05	27	32	17	17	7	0	1	59	24	102
2017	DS-06	35	33	13	13	8	0	0	68	20	40
2014	DS	30	36	14	11	8	1	1	67	19	353
2014	DS-03	27	43	13	17	0	0	0	70	17	30
2014	DS-04	33	34	16	7	6	3	1	70	14	138
2014	DS-05	29	37	15	10	8	1	1	67	18	122
2014	DS-06	31	23	10	21	15	0	0	54	36	39
2011	DS	37	34	11	13	4	1	0	71	18	401
2011	DS-03	55	34	7	4	0	0	0	89	4	54
2011	DS-04	38	34	12	10	5	1	0	73	15	164
2011	DS-05	29	31	16	17	4	1	1	62	22	112
2011	DS-06	29	41	4	26	0	0	0	70	26	47

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	15	24	13	18	23	3	4	42	44	319
2017	DS-03	21	9	12	15	20	12	12	39	46	34
2017	DS-04	19	22	11	21	21	3	3	44	45	124
2017	DS-05	9	29	16	21	23	1	1	39	45	102
2017	DS-06	13	33	13	13	28	0	3	46	41	40
2014	DS	10	22	13	24	26	1	4	35	52	353
2014	DS-03	13	7	13	23	37	3	3	21	64	30
2014	DS-04	11	19	15	23	27	1	4	31	53	138
2014	DS-05	8	32	13	23	22	0	2	41	46	123
2014	DS-06	13	18	5	29	32	0	3	32	62	38
2011	DS	14	24	10	24	24	0	5	40	50	401
2011	DS-03	18	35	8	20	17	2	0	55	38	54
2011	DS-04	17	20	12	26	23	0	2	38	50	164
2011	DS-05	10	25	9	29	23	0	4	37	54	112
2011	DS-06	6	27	11	19	30	0	6	36	53	47
2008	DS	15	19	12	25	20	2	7	38	49	280
2008	DS-03	21	20	11	25	18	4	2	43	46	56
2008	DS-04	10	20	17	30	17	2	4	32	50	100
2008	DS-05	20	26	7	13	26	0	8	50	43	76
2008	DS-06	15	0	11	37	30	4	4	16	72	27

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	36	44	8	7	5	0	80	12	321
2017	DS-03	40	48	3	3	6	0	88	9	35
2017	DS-04	34	45	7	9	4	0	80	13	124
2017	DS-05	25	48	14	9	5	0	73	14	103
2017	DS-06	65	28	0	3	5	0	93	8	40
2014	DS	30	44	8	10	7	0	75	17	354
2014	DS-03	17	57	10	13	3	0	73	17	30
2014	DS-04	27	45	8	9	11	0	72	20	138
2014	DS-05	34	40	10	11	4	1	75	16	123
2014	DS-06	44	51	0	5	0	0	95	5	39
2011	DS	43	40	8	6	3	0	83	9	401
2011	DS-03	35	39	9	13	4	0	74	16	54
2011	DS-04	40	43	8	5	4	0	82	10	164
2011	DS-05	43	41	10	4	2	0	84	6	112
2011	DS-06	62	30	6	2	0	0	91	2	47
2008	DS	50	37	5	5	2	0	88	7	280
2008	DS-03	43	41	4	13	0	0	84	13	56
2008	DS-04	51	37	5	3	3	1	89	6	100
2008	DS-05	53	33	8	4	3	0	86	7	76
2008	DS-06	48	44	4	4	0	0	93	4	27

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	19	33	19	17	12	0	0	52	29	321
2017	DS-03	26	48	20	3	3	0	0	74	6	35
2017	DS-04	20	28	23	19	10	0	0	48	29	124
2017	DS-05	11	34	17	20	18	0	0	45	39	103
2017	DS-06	28	33	20	13	8	0	0	60	20	40
2014	DS	10	35	22	18	16	0	0	45	33	353
2014	DS-03	13	40	27	17	3	0	0	53	20	30
2014	DS-04	9	29	20	26	17	0	0	38	42	137
2014	DS-05	11	36	25	11	17	0	0	46	28	123
2014	DS-06	13	46	21	15	5	0	0	59	21	39
2011	DS	19	41	15	17	8	0	0	60	25	400
2011	DS-03	21	43	16	13	6	2	0	65	19	54
2011	DS-04	18	36	16	20	10	0	1	54	30	164
2011	DS-05	19	36	17	22	6	0	0	55	28	111
2011	DS-06	17	65	9	10	0	0	0	82	10	47

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	22	45	14	12	7	66	19	320
2017	DS-03	37	51	6	3	3	88	6	35
2017	DS-04	22	38	17	18	5	60	23	123
2017	DS-05	14	49	15	10	14	62	23	103
2017	DS-06	25	58	13	5	0	83	5	40

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	35	39	8	10	7	0	75	17	321
2017	DS-03	46	42	6	6	0	0	88	6	35
2017	DS-04	33	36	10	12	9	0	69	21	124
2017	DS-05	27	42	10	10	12	0	69	21	103
2017	DS-06	60	33	3	5	0	0	93	5	40
2014	DS	32	38	15	10	4	1	70	15	353
2014	DS-03	13	57	17	13	0	0	70	13	30
2014	DS-04	28	28	20	17	7	0	56	23	137
2014	DS-05	36	45	13	2	3	1	81	6	123
2014	DS-06	51	36	8	5	0	0	87	5	39
2011	DS	40	40	9	7	3	0	81	10	400
2011	DS-03	38	38	9	8	6	2	77	13	54
2011	DS-04	38	35	11	12	4	0	73	16	164
2011	DS-05	38	50	9	2	2	0	87	4	111
2011	DS-06	53	39	6	2	0	0	92	2	47
2008	DS	50	39	6	4	1	1	89	5	280
2008	DS-03	39	41	9	7	2	2	82	9	56
2008	DS-04	46	38	9	3	3	1	85	6	100
2008	DS-05	61	34	3	3	0	0	95	3	76
2008	DS-06	52	44	0	4	0	0	96	4	27

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	24	36	16	12	11	60	24	321
2017	DS-03	37	42	14	3	3	80	6	35
2017	DS-04	23	36	15	15	11	60	26	124
2017	DS-05	16	37	19	15	13	52	28	103
2017	DS-06	43	30	10	10	8	73	18	40

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	56	29	10	4	1	0	85	5	321
2017	DS-03	57	26	12	3	3	0	83	6	35
2017	DS-04	54	29	10	6	2	0	83	7	124
2017	DS-05	50	34	12	4	0	0	84	4	103
2017	DS-06	80	15	5	0	0	0	95	0	40
2014	DS	53	32	8	4	2	0	85	6	353
2014	DS-03	43	40	10	7	0	0	83	7	30
2014	DS-04	45	34	12	7	2	0	79	9	137
2014	DS-05	57	33	7	2	2	0	89	4	123
2014	DS-06	69	28	3	0	0	0	97	0	39
2011	DS	64	29	4	1	1	1	94	2	400
2011	DS-03	55	35	4	2	2	2	92	4	54
2011	DS-04	58	35	5	1	1	1	93	2	164
2011	DS-05	68	26	4	0	2	0	95	2	111
2011	DS-06	81	14	2	2	0	0	96	2	47

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	27	39	13	11	10	0	67	20	321
2017	DS-03	37	43	12	0	9	0	80	9	35
2017	DS-04	23	41	14	13	9	1	64	22	124
2017	DS-05	22	40	12	13	14	0	62	26	103
2017	DS-06	50	33	8	5	5	0	83	10	40
2014	DS	15	46	13	14	11	0	61	25	353
2014	DS-03	17	47	13	13	10	0	63	23	30
2014	DS-04	12	39	15	18	15	0	52	33	137
2014	DS-05	14	54	10	12	9	1	69	21	123
2014	DS-06	33	44	10	13	0	0	77	13	39
2011	DS	34	41	10	9	5	0	76	14	400
2011	DS-03	37	33	15	9	4	2	71	13	54
2011	DS-04	30	41	9	15	4	0	71	20	164
2011	DS-05	31	45	14	5	5	0	77	10	111
2011	DS-06	54	40	4	2	0	0	94	2	47

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	33	40	8	11	7	73	18	321
2017	DS-03	48	46	0	3	3	94	6	35
2017	DS-04	32	40	8	12	8	72	20	124
2017	DS-05	24	39	14	12	12	63	23	103
2017	DS-06	50	40	0	8	3	90	10	40
2014	DS	29	38	14	12	7	67	19	353
2014	DS-03	33	43	13	7	3	77	10	30
2014	DS-04	25	37	15	15	7	62	23	137
2014	DS-05	27	41	13	11	9	67	20	123
2014	DS-06	51	31	5	10	3	82	13	39

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	21	31	17	18	12	1	1	53	30	321
2017	DS-03	49	31	12	6	3	0	0	80	9	35
2017	DS-04	17	37	14	18	11	2	1	55	31	124
2017	DS-05	12	27	22	20	16	0	2	40	38	103
2017	DS-06	30	28	20	18	5	0	0	58	23	40
2014	DS	18	32	19	19	10	1	1	51	29	353
2014	DS-03	20	30	27	17	3	3	0	52	21	30
2014	DS-04	16	28	20	25	9	1	1	45	34	137
2014	DS-05	18	37	16	17	11	0	1	55	29	123
2014	DS-06	33	28	18	10	10	0	0	62	21	39
2011	DS	26	41	15	11	4	1	0	69	16	400
2011	DS-03	31	42	18	4	2	4	0	75	6	53
2011	DS-04	29	34	15	15	4	2	1	64	20	164
2011	DS-05	19	47	15	13	6	0	0	66	19	112
2011	DS-06	28	51	15	4	2	0	0	79	6	47

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	35	42	12	7	4	0	77	12	321
2017	DS-03	63	23	9	3	3	0	86	6	35
2017	DS-04	32	44	10	11	4	0	76	15	124
2017	DS-05	23	49	17	7	4	0	72	11	103
2017	DS-06	53	38	5	3	3	0	90	5	40
2014	DS	34	42	10	8	5	0	77	13	353
2014	DS-03	33	43	7	10	7	0	77	17	30
2014	DS-04	29	40	14	9	7	1	70	16	137
2014	DS-05	35	47	9	7	2	0	82	9	123
2014	DS-06	46	44	3	8	0	0	90	8	39
2011	DS	47	39	7	4	2	0	86	6	401
2011	DS-03	46	33	11	9	0	0	79	9	54
2011	DS-04	43	41	8	4	3	0	85	7	164
2011	DS-05	44	44	6	4	2	0	88	5	112
2011	DS-06	62	32	4	2	0	0	94	2	47
2008	DS	53	37	4	5	1	0	90	5	280
2008	DS-03	53	34	4	9	0	0	87	9	56
2008	DS-04	48	39	7	4	1	1	88	5	100
2008	DS-05	57	37	1	4	1	0	93	5	76
2008	DS-06	48	44	4	4	0	0	93	4	27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	17	30	22	20	10	0	2	48	30	321
2017	DS-03	37	42	12	3	3	0	3	82	6	35
2017	DS-04	23	32	20	18	6	0	1	55	24	124
2017	DS-05	9	32	22	23	12	0	2	42	36	103
2017	DS-06	10	10	33	30	15	0	3	21	46	40
2014	DS	18	32	23	15	12	0	1	50	27	354
2014	DS-03	23	40	13	23	0	0	0	63	23	30
2014	DS-04	23	36	24	10	6	0	1	60	16	138
2014	DS-05	15	28	26	15	15	0	1	43	30	123
2014	DS-06	8	18	23	23	28	0	0	26	51	39
2011	DS	16	32	23	16	12	0	2	49	28	401
2011	DS-03	35	38	14	6	6	0	2	74	12	54
2011	DS-04	15	34	28	12	10	0	1	49	22	164
2011	DS-05	5	33	23	19	18	0	2	39	37	112
2011	DS-06	10	27	15	32	15	0	0	38	47	47
2008	DS	13	31	24	18	13	0	1	44	31	280
2008	DS-03	18	39	29	14	0	0	0	57	14	56
2008	DS-04	18	31	25	14	9	1	2	50	24	100
2008	DS-05	8	30	20	22	20	0	0	38	42	76
2008	DS-06	0	19	22	30	30	0	0	19	59	27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	13	31	37	14	4	1	1	18	44	321
2017	DS-03	3	14	43	17	17	6	0	37	18	35
2017	DS-04	14	28	35	17	4	0	2	21	43	124
2017	DS-05	17	38	31	13	1	0	0	14	55	103
2017	DS-06	10	30	53	8	0	0	0	8	40	40
2014	DS	17	34	37	9	2	0	1	12	51	354
2014	DS-03	13	30	37	7	13	0	0	20	43	30
2014	DS-04	19	37	33	9	3	0	0	12	56	138
2014	DS-05	19	32	41	8	0	0	1	8	51	123
2014	DS-06	10	36	38	13	0	0	3	13	47	39
2011	DS	10	28	38	18	4	0	1	22	39	401
2011	DS-03	6	28	36	26	5	0	0	31	33	54
2011	DS-04	8	30	35	21	3	1	2	25	39	164
2011	DS-05	15	25	41	15	3	0	1	18	41	112
2011	DS-06	6	36	50	9	0	0	0	9	42	47
2008	DS	8	20	48	15	7	1	1	22	29	280
2008	DS-03	7	11	37	20	20	4	2	42	19	56
2008	DS-04	7	20	50	16	5	1	1	22	28	100
2008	DS-05	11	22	51	13	1	0	1	15	33	76
2008	DS-06	7	26	52	11	4	0	0	15	33	27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	15	26	29	17	11	1	2	28	42	321
2017	DS-03	6	9	23	34	26	3	0	61	15	35
2017	DS-04	13	24	26	20	11	2	4	33	39	124
2017	DS-05	21	35	26	11	7	0	0	17	56	103
2017	DS-06	8	30	50	8	5	0	0	13	38	40
2014	DS	20	34	30	12	3	0	1	16	54	353
2014	DS-03	14	21	28	21	17	0	0	38	35	29
2014	DS-04	17	36	30	13	1	1	1	15	54	138
2014	DS-05	26	33	31	9	1	0	0	10	59	123
2014	DS-06	15	41	28	13	0	0	3	13	58	39
2011	DS	9	25	29	28	7	1	1	35	34	400
2011	DS-03	2	13	36	33	13	4	0	48	15	54
2011	DS-04	10	27	23	33	5	1	1	39	38	164
2011	DS-05	11	26	35	20	6	0	2	26	38	111
2011	DS-06	0	35	37	26	2	0	0	28	35	47
2008	DS	4	16	35	29	12	2	2	44	20	279
2008	DS-03	0	14	25	31	23	5	2	58	15	56
2008	DS-04	4	17	31	32	10	3	3	44	23	99
2008	DS-05	5	14	41	28	9	0	3	38	20	76
2008	DS-06	7	19	48	22	4	0	0	26	26	27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	47	27	19	4	3	0	0	7	74	321
2017	DS-03	26	19	35	6	12	3	0	18	47	35
2017	DS-04	47	26	22	2	3	0	0	6	73	124
2017	DS-05	57	27	12	3	1	0	0	4	84	103
2017	DS-06	35	40	13	13	0	0	0	13	75	40
2014	DS	50	30	14	4	2	0	1	6	81	354
2014	DS-03	43	40	10	0	7	0	0	7	83	30
2014	DS-04	46	33	16	2	1	0	1	4	80	138
2014	DS-05	54	27	12	6	0	0	1	6	82	123
2014	DS-06	51	26	13	8	0	0	3	8	79	39
2011	DS	38	28	20	11	2	1	0	13	67	399
2011	DS-03	35	36	19	10	1	0	0	11	70	53
2011	DS-04	38	28	19	12	1	1	1	13	68	163
2011	DS-05	43	26	24	5	2	0	0	7	69	112
2011	DS-06	27	38	22	11	2	0	0	13	66	47
2008	DS	27	26	29	12	4	1	1	16	54	279
2008	DS-03	22	27	31	10	5	5	0	16	51	56
2008	DS-04	30	18	28	13	7	1	3	21	50	99
2008	DS-05	25	36	26	11	1	0	1	12	61	76
2008	DS-06	33	22	37	7	0	0	0	7	56	27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	6	24	36	24	9	1	0	34	30	321
2017	DS-03	0	12	17	31	35	6	0	69	12	35
2017	DS-04	2	20	40	26	11	1	0	37	23	124
2017	DS-05	10	27	40	19	3	0	1	23	37	103
2017	DS-06	13	35	30	23	0	0	0	23	48	40
2014	DS	7	20	42	25	5	0	1	30	28	351
2014	DS-03	0	13	33	37	17	0	0	53	13	30
2014	DS-04	8	10	40	35	6	1	0	41	19	136
2014	DS-05	7	31	40	20	2	0	1	21	38	122
2014	DS-06	8	28	62	0	0	0	3	0	37	39
2011	DS	11	17	36	29	7	0	0	36	28	400
2011	DS-03	8	15	33	37	8	0	0	44	23	54
2011	DS-04	10	12	36	29	12	1	1	41	22	163
2011	DS-05	13	25	31	30	1	0	0	31	38	112
2011	DS-06	9	22	49	17	4	0	0	21	30	47
2008	DS	10	14	39	27	8	1	1	36	24	279
2008	DS-03	7	7	35	25	22	4	0	48	15	56
2008	DS-04	9	9	34	35	9	2	2	46	19	99
2008	DS-05	12	21	43	22	0	0	1	23	33	76
2008	DS-06	15	30	41	11	4	0	0	15	44	27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	27	27	25	12	7	2	1	19	56	321
2017	DS-03	9	17	14	23	23	9	5	53	30	35
2017	DS-04	23	28	26	14	7	1	2	22	52	124
2017	DS-05	33	32	25	6	3	1	0	9	66	103
2017	DS-06	33	25	33	8	3	0	0	10	58	40
2014	DS	26	33	28	10	3	1	1	13	59	354
2014	DS-03	3	40	27	17	10	3	0	28	45	30
2014	DS-04	27	29	27	12	4	1	0	16	57	138
2014	DS-05	33	30	28	8	0	0	1	8	64	123
2014	DS-06	18	44	31	5	0	0	3	5	63	39
2011	DS	19	29	30	14	6	0	2	21	48	401
2011	DS-03	7	20	41	22	6	0	4	29	28	54
2011	DS-04	16	24	28	20	10	1	2	30	41	164
2011	DS-05	23	35	33	8	1	0	0	9	58	112
2011	DS-06	21	40	30	4	2	0	2	7	63	47
2008	DS	13	26	28	19	8	4	1	29	42	280
2008	DS-03	0	13	17	29	25	13	4	64	15	56
2008	DS-04	7	31	28	20	8	5	1	30	40	100
2008	DS-05	26	25	38	9	0	0	1	9	52	76
2008	DS-06	30	41	19	11	0	0	0	11	70	27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	7	19	29	27	12	2	2	41	28	321
2017	DS-03	3	9	28	32	20	6	3	57	13	35
2017	DS-04	5	20	26	31	11	2	5	45	27	124
2017	DS-05	9	22	33	20	13	2	1	34	32	103
2017	DS-06	10	20	35	28	8	0	0	35	30	40
2014	DS	8	12	33	30	13	2	3	45	21	350
2014	DS-03	3	3	27	30	27	7	3	63	7	30
2014	DS-04	7	13	26	30	17	2	4	50	22	136
2014	DS-05	8	12	37	30	11	1	1	41	21	121
2014	DS-06	8	21	44	26	0	0	3	26	29	39
2011	DS	6	10	29	31	18	2	4	52	17	400
2011	DS-03	9	15	21	28	23	0	4	54	25	54
2011	DS-04	5	5	26	30	26	4	5	61	11	164
2011	DS-05	5	13	35	35	10	1	2	46	18	111
2011	DS-06	4	13	45	34	2	0	2	37	18	47
2008	DS	3	13	31	26	21	3	4	50	17	280
2008	DS-03	2	7	18	31	36	5	2	72	9	56
2008	DS-04	1	18	26	23	21	4	7	50	21	100
2008	DS-05	7	11	37	32	12	0	3	45	18	76
2008	DS-06	4	15	59	11	11	0	0	22	19	27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	45	30	17	5	3	1	0	8	76	321
2017	DS-03	26	28	23	9	12	3	0	21	56	35
2017	DS-04	43	30	20	2	3	1	1	6	74	124
2017	DS-05	52	31	14	3	0	0	0	3	83	103
2017	DS-06	53	25	13	8	3	0	0	10	78	40
2014	DS	48	30	14	5	2	0	1	7	79	354
2014	DS-03	27	37	23	3	7	3	0	10	66	30
2014	DS-04	51	30	11	6	2	0	1	8	81	138
2014	DS-05	54	28	15	3	0	0	0	3	82	123
2014	DS-06	41	41	10	5	0	0	3	5	84	39

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	61	18	7	7	4	0	3	82	11	321
2017	DS-03	77	9	3	9	3	0	0	86	12	35
2017	DS-04	57	15	7	10	5	0	6	77	15	124
2017	DS-05	60	20	9	4	3	1	3	84	7	103
2017	DS-06	60	30	3	3	5	0	0	90	8	40
2014	DS	63	18	8	4	5	0	2	83	9	354
2014	DS-03	73	10	7	7	0	0	3	86	7	30
2014	DS-04	60	17	11	4	7	0	2	79	10	138
2014	DS-05	64	21	6	4	5	0	0	85	9	123
2014	DS-06	59	23	3	5	5	0	5	86	11	39
2011	DS	68	13	4	6	7	0	3	83	12	399
2011	DS-03	64	15	5	2	10	0	4	83	12	53
2011	DS-04	67	8	6	7	8	0	4	78	15	163
2011	DS-05	66	19	2	6	4	0	3	87	11	112
2011	DS-06	76	11	2	6	2	0	2	89	9	47
2008	DS	64	15	3	6	8	1	4	83	14	278
2008	DS-03	67	9	0	11	5	4	4	82	18	55
2008	DS-04	60	16	2	4	10	1	6	83	15	100
2008	DS-05	67	11	3	7	9	0	4	81	16	76
2008	DS-06	70	15	7	4	4	0	0	85	7	27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	22	31	17	11	12	5	2	57	25	321
2017	DS-03	43	17	9	9	9	0	14	70	20	35
2017	DS-04	22	28	19	11	12	9	1	55	25	124
2017	DS-05	14	31	18	16	15	5	1	47	33	103
2017	DS-06	30	48	15	3	5	0	0	78	8	40
2014	DS	21	33	16	11	9	6	3	60	22	353
2014	DS-03	23	27	7	17	10	10	7	60	32	30
2014	DS-04	18	28	20	12	9	7	5	53	24	137
2014	DS-05	22	36	17	8	11	5	2	62	20	123
2014	DS-06	31	46	8	8	5	0	3	79	13	39

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	37	30	12	11	9	1	0	68	21	321
2017	DS-03	52	23	6	9	9	2	0	76	18	35
2017	DS-04	36	25	13	16	8	2	0	62	24	124
2017	DS-05	28	37	9	13	13	0	0	65	26	103
2017	DS-06	53	30	18	0	0	0	0	83	0	40
2014	DS	38	36	9	8	8	0	0	74	17	354
2014	DS-03	43	37	3	13	3	0	0	80	17	30
2014	DS-04	32	37	10	12	9	0	0	69	21	138
2014	DS-05	41	32	10	6	11	1	1	74	17	123
2014	DS-06	46	41	0	5	8	0	0	87	13	39

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	28	35	18	12	7	1	0	64	19	320
2017	DS-03	51	20	14	9	6	0	0	71	14	35
2017	DS-04	30	30	20	14	4	2	1	62	18	123
2017	DS-05	16	41	17	14	11	1	0	58	25	103
2017	DS-06	30	48	13	5	5	0	0	78	10	40
2014	DS	28	44	10	10	5	2	1	74	15	354
2014	DS-03	40	40	13	3	0	3	0	83	3	30
2014	DS-04	27	41	12	14	4	2	1	70	18	138
2014	DS-05	26	43	13	10	7	2	0	70	17	123
2014	DS-06	38	49	3	5	3	0	3	89	8	39
2011	DS	36	37	9	10	4	3	1	76	14	400
2011	DS-03	39	43	3	8	2	5	0	87	10	54
2011	DS-04	33	37	10	13	3	4	1	73	17	163
2011	DS-05	33	35	14	10	5	3	0	70	16	112
2011	DS-06	44	43	4	4	2	0	2	89	7	47
2008	DS	43	39	6	7	1	2	1	85	9	280
2008	DS-03	46	36	5	5	0	4	4	88	6	56
2008	DS-04	32	46	8	8	2	4	0	81	11	100
2008	DS-05	49	33	7	9	3	0	0	82	12	76
2008	DS-06	52	41	4	4	0	0	0	93	4	27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	32	27	13	9	5	12	2	69	16	321
2017	DS-03	40	23	9	3	3	19	3	81	7	35
2017	DS-04	28	27	11	8	4	19	2	70	16	124
2017	DS-05	25	27	18	14	10	5	1	56	25	103
2017	DS-06	55	33	5	5	0	3	0	90	5	40
2014	DS	36	32	9	6	6	10	1	76	14	354
2014	DS-03	37	30	7	3	3	17	3	83	8	30
2014	DS-04	30	28	11	8	7	14	1	69	18	138
2014	DS-05	33	37	11	7	5	6	0	75	13	123
2014	DS-06	64	28	0	3	3	0	3	95	5	39
2011	DS	48	24	9	5	3	9	2	81	9	400
2011	DS-03	41	24	7	4	2	22	0	84	7	54
2011	DS-04	43	24	9	6	4	12	3	79	11	163
2011	DS-05	47	29	13	6	3	2	0	77	9	112
2011	DS-06	70	21	4	2	2	0	0	91	4	47
2008	DS	48	28	9	5	1	8	1	83	7	280
2008	DS-03	48	32	4	5	0	7	4	90	6	56
2008	DS-04	41	26	13	4	2	14	0	78	7	100
2008	DS-05	55	22	12	7	3	1	0	79	9	76
2008	DS-06	52	37	4	7	0	0	0	89	7	27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	5	22	18	19	17	18	1	34	44	321
2017	DS-03	6	17	9	23	14	31	0	33	54	35
2017	DS-04	6	14	18	20	15	25	2	27	48	124
2017	DS-05	2	21	21	24	19	12	0	26	49	103
2017	DS-06	10	50	15	8	15	3	0	62	23	40
2014	DS	5	18	20	22	18	15	1	28	48	354
2014	DS-03	10	10	10	27	13	27	3	29	57	30
2014	DS-04	3	9	23	25	14	22	3	17	52	138
2014	DS-05	5	24	19	19	24	11	0	32	47	123
2014	DS-06	15	31	18	23	13	0	0	46	36	39

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	36	46	8	5	4	0	82	10	320
2017	DS-03	52	37	6	3	3	0	88	6	35
2017	DS-04	37	45	11	4	3	0	81	7	123
2017	DS-05	26	52	8	7	8	0	78	14	103
2017	DS-06	53	45	3	0	0	0	98	0	40
2014	DS	41	41	9	6	3	0	82	9	354
2014	DS-03	57	33	0	10	0	0	90	10	30
2014	DS-04	40	38	12	5	4	1	79	9	138
2014	DS-05	38	41	11	5	6	0	79	11	123
2014	DS-06	51	38	3	8	0	0	90	8	39

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	28	40	14	9	7	1	1	69	17	321
2017	DS-03	46	37	9	0	6	0	3	85	6	35
2017	DS-04	26	40	13	15	3	2	1	68	19	124
2017	DS-05	22	44	14	7	13	0	1	67	20	103
2017	DS-06	33	43	13	8	5	0	0	75	13	40
2014	DS	27	37	15	12	9	0	0	64	22	354
2014	DS-03	43	30	17	7	3	0	0	73	10	30
2014	DS-04	26	35	13	14	12	0	0	61	26	138
2014	DS-05	23	42	15	11	8	1	0	66	19	123
2014	DS-06	36	33	13	15	3	0	0	69	18	39
2011	DS	30	38	12	13	6	1	0	69	19	400
2011	DS-03	45	26	13	9	6	0	2	72	15	54
2011	DS-04	30	37	9	13	8	2	0	69	22	163
2011	DS-05	23	45	14	14	4	0	0	68	18	112
2011	DS-06	29	43	13	15	0	0	0	72	15	47
2008	DS	20	50	12	8	7	1	1	72	15	280
2008	DS-03	20	53	9	7	5	4	2	77	13	56
2008	DS-04	25	44	13	10	5	2	1	72	15	100
2008	DS-05	14	54	13	7	12	0	0	68	18	76
2008	DS-06	15	56	15	7	7	0	0	70	15	27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	40	35	11	8	5	2	0	76	13	321
2017	DS-03	60	23	12	0	3	3	0	85	3	35
2017	DS-04	39	35	11	11	2	1	1	75	14	124
2017	DS-05	32	40	11	6	10	2	0	73	16	103
2017	DS-06	50	35	5	10	0	0	0	85	10	40
2014	DS	38	35	11	6	6	2	1	76	13	353
2014	DS-03	57	23	10	3	3	0	3	83	7	30
2014	DS-04	38	30	13	9	7	1	1	70	17	138
2014	DS-05	34	41	10	5	7	2	1	77	13	123
2014	DS-06	39	45	11	5	0	0	0	84	5	38
2011	DS	43	32	11	6	4	3	1	77	11	400
2011	DS-03	48	28	9	8	4	2	2	79	12	54
2011	DS-04	44	28	11	6	4	5	2	77	11	163
2011	DS-05	36	35	15	10	4	1	0	71	14	112
2011	DS-06	42	47	11	0	0	0	0	89	0	47
2008	DS	38	36	9	7	5	4	0	78	13	278
2008	DS-03	38	39	2	5	2	14	0	90	8	56
2008	DS-04	38	33	11	9	4	4	1	75	14	100
2008	DS-05	38	38	8	4	12	0	0	76	16	76
2008	DS-06	26	48	15	11	0	0	0	74	11	27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	35	38	12	7	6	1	0	75	13	321
2017	DS-03	54	23	14	3	3	3	0	79	6	35
2017	DS-04	34	38	12	10	4	1	1	73	14	124
2017	DS-05	31	42	11	7	10	0	0	73	17	103
2017	DS-06	40	45	8	5	3	0	0	85	8	40
2014	DS	33	40	10	8	7	1	1	74	15	354
2014	DS-03	47	33	3	10	3	3	0	83	14	30
2014	DS-04	28	38	13	12	8	0	1	67	20	138
2014	DS-05	37	39	7	7	7	2	1	78	14	123
2014	DS-06	26	62	10	3	0	0	0	87	3	39
2011	DS	39	35	9	10	6	1	1	74	17	400
2011	DS-03	50	24	7	11	6	0	2	76	17	54
2011	DS-04	37	34	8	12	7	1	1	73	19	163
2011	DS-05	34	38	11	10	7	0	0	72	17	112
2011	DS-06	38	45	11	6	0	0	0	83	6	47
2008	DS	36	37	10	10	6	2	0	74	16	280
2008	DS-03	37	36	9	9	2	7	0	79	12	56
2008	DS-04	33	37	10	13	5	2	0	71	18	100
2008	DS-05	37	39	7	7	11	0	0	76	17	76
2008	DS-06	30	33	22	11	4	0	0	63	15	27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	73	13	5	2	3	0	4	89	6	321
2017	DS-03	83	3	3	6	3	0	3	88	9	35
2017	DS-04	69	14	5	2	5	0	5	87	8	124
2017	DS-05	71	14	8	3	2	0	3	87	5	103
2017	DS-06	80	15	3	0	0	0	3	97	0	40
2014	DS	72	15	5	3	2	0	3	90	6	354
2014	DS-03	87	3	3	3	0	0	3	93	3	30
2014	DS-04	67	19	6	3	3	1	2	88	6	138
2014	DS-05	76	13	5	2	2	0	2	90	5	123
2014	DS-06	67	18	0	10	0	0	5	89	11	39
2011	DS	76	11	3	2	3	0	4	91	6	400
2011	DS-03	76	13	0	0	6	0	6	94	6	54
2011	DS-04	75	7	4	4	5	1	5	87	9	163
2011	DS-05	78	15	4	1	0	0	3	95	1	112
2011	DS-06	74	17	4	4	0	0	0	91	4	47
2008	DS	74	9	3	4	5	1	4	88	9	280
2008	DS-03	71	7	4	5	7	2	4	83	13	56
2008	DS-04	72	10	2	2	5	2	7	90	8	100
2008	DS-05	75	9	1	4	7	0	4	88	11	76
2008	DS-06	85	4	7	4	0	0	0	89	4	27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	48	28	5	6	6	5	2	82	13	317
2017	DS-03	48	20	6	6	3	12	6	83	10	35
2017	DS-04	44	24	7	9	7	7	2	74	18	124
2017	DS-05	52	30	3	5	5	3	2	86	10	101
2017	DS-06	58	33	3	3	0	3	3	95	3	40
2014	DS	51	26	7	5	4	3	3	82	10	354
2014	DS-03	50	20	3	10	7	7	3	78	19	30
2014	DS-04	47	23	11	6	7	2	4	75	13	138
2014	DS-05	55	26	6	6	2	2	2	85	9	123
2014	DS-06	51	36	3	3	0	5	3	94	3	39
2011	DS	50	28	8	5	4	3	3	82	9	400
2011	DS-03	55	20	4	11	4	4	2	80	16	54
2011	DS-04	49	24	10	5	6	4	3	78	12	164
2011	DS-05	46	36	10	5	2	1	1	83	6	111
2011	DS-06	60	34	4	0	0	0	2	96	0	47

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	47	34	6	6	7	0	82	12	317
2017	DS-03	60	32	3	0	6	0	91	6	35
2017	DS-04	44	34	7	8	6	1	79	14	123
2017	DS-05	46	36	6	4	9	0	81	13	101
2017	DS-06	58	38	3	3	0	0	95	3	40

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	50	26	13	4	7	1	0	76	11	317
2017	DS-03	58	26	8	0	6	0	3	86	6	35
2017	DS-04	48	25	15	5	6	1	0	74	10	123
2017	DS-05	47	26	12	5	9	1	0	74	14	101
2017	DS-06	60	30	5	3	3	0	0	90	5	40

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	40	33	11	7	8	0	73	15	317
2017	DS-03	55	31	6	0	9	0	86	9	35
2017	DS-04	37	30	15	10	9	0	67	19	123
2017	DS-05	37	38	10	7	9	0	74	16	101
2017	DS-06	53	30	10	5	3	0	83	8	40
2014	DS	39	33	12	8	7	1	72	15	354
2014	DS-03	47	37	3	3	3	7	89	7	30
2014	DS-04	36	29	16	10	9	0	65	19	138
2014	DS-05	37	37	13	7	7	0	74	13	123
2014	DS-06	54	28	8	8	3	0	82	10	39

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	23	32	16	14	7	3	5	59	23	111
2017	DS-04	29	22	11	17	4	7	11	61	26	28
2017	DS-05	13	31	16	17	15	2	6	48	34	48
2017	DS-06	30	37	26	7	0	0	0	67	7	27
2014	DS	14	37	20	9	11	5	3	56	23	116
2014	DS-04	9	23	18	14	23	5	9	37	42	22
2014	DS-05	16	35	25	12	5	5	2	55	19	57
2014	DS-06	19	50	8	4	12	4	4	75	17	26

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	19	28	17	14	15	7	0	51	30	321
2017	DS-03	26	31	20	9	6	9	0	62	16	35
2017	DS-04	22	21	16	16	15	9	1	47	35	124
2017	DS-05	10	33	17	17	19	4	0	45	37	103
2017	DS-06	30	35	18	3	8	8	0	70	11	40
2014	DS	18	32	21	11	10	7	0	55	22	352
2014	DS-03	27	40	10	10	7	7	0	71	18	30
2014	DS-04	15	26	21	16	10	12	0	46	30	137
2014	DS-05	19	34	22	8	12	4	1	56	21	123
2014	DS-06	32	34	21	8	5	0	0	66	13	38
2011	DS	24	33	16	12	6	8	1	63	20	400
2011	DS-03	24	34	17	4	11	9	0	65	17	54
2011	DS-04	20	29	17	14	6	12	1	57	23	163
2011	DS-05	22	34	17	15	6	5	0	60	23	112
2011	DS-06	30	50	12	6	2	0	0	80	8	47

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	11	26	10	22	31	0	0	36	53	321
2017	DS-03	17	34	14	14	20	0	0	51	35	35
2017	DS-04	15	23	13	19	30	0	0	38	49	124
2017	DS-05	2	21	8	28	41	0	0	23	69	103
2017	DS-06	15	33	8	25	20	0	0	48	45	40
2014	DS	10	21	19	27	22	1	0	31	50	352
2014	DS-03	13	33	7	30	17	0	0	47	47	30
2014	DS-04	11	15	16	34	23	1	0	26	57	137
2014	DS-05	7	21	23	23	25	1	0	28	49	122
2014	DS-06	18	28	23	15	15	0	0	46	31	39
2011	DS	15	32	19	17	15	2	0	48	32	400
2011	DS-03	15	33	25	17	6	4	0	50	23	54
2011	DS-04	10	36	15	15	20	4	1	48	37	163
2011	DS-05	14	27	23	21	15	0	0	41	36	112
2011	DS-06	28	30	22	16	2	2	0	59	19	47
2008	DS	25	35	15	14	8	2	0	61	23	280
2008	DS-03	18	32	18	16	11	5	0	53	28	56
2008	DS-04	20	30	24	14	9	3	0	51	24	100
2008	DS-05	32	42	8	11	8	0	0	74	18	76
2008	DS-06	19	56	0	19	7	0	0	74	26	27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	8	18	18	21	32	2	0	26	55	321
2017	DS-03	14	25	17	14	23	6	0	42	40	35
2017	DS-04	9	18	19	16	33	3	1	28	51	124
2017	DS-05	1	10	17	32	38	2	0	11	71	103
2017	DS-06	8	30	20	20	23	0	0	38	43	40
2014	DS	7	16	22	29	25	2	0	23	55	353
2014	DS-03	13	23	7	30	23	3	0	38	55	30
2014	DS-04	7	12	20	28	30	3	0	19	60	137
2014	DS-05	5	15	30	26	24	0	0	19	50	123
2014	DS-06	13	28	8	36	15	0	0	41	51	39
2011	DS	7	26	21	28	12	4	0	35	42	401
2011	DS-03	11	21	22	32	6	7	1	35	41	54
2011	DS-04	4	24	23	27	16	6	0	30	46	164
2011	DS-05	8	22	27	30	11	1	0	31	42	112
2011	DS-06	4	51	9	32	4	0	0	55	36	47
2008	DS	10	34	23	16	11	5	0	47	29	279
2008	DS-03	7	22	22	26	11	13	0	33	42	56
2008	DS-04	15	22	27	14	14	7	0	40	31	99
2008	DS-05	3	53	22	14	7	1	0	56	21	76
2008	DS-06	7	56	15	7	15	0	0	63	22	27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	12	19	15	19	30	5	0	32	52	320
2017	DS-03	17	19	23	17	14	9	0	40	35	35
2017	DS-04	13	19	14	16	32	5	1	34	51	123
2017	DS-05	4	15	15	23	38	6	0	20	65	103
2017	DS-06	18	28	15	18	23	0	0	45	40	40
2014	DS	8	18	22	20	28	4	0	27	51	353
2014	DS-03	10	23	20	23	20	3	0	34	45	30
2014	DS-04	7	15	21	21	32	4	0	22	56	137
2014	DS-05	7	16	20	21	30	5	0	25	54	123
2014	DS-06	13	31	21	21	13	3	0	45	34	39
2011	DS	9	26	21	22	17	4	0	37	41	401
2011	DS-03	11	18	28	23	13	7	0	32	38	54
2011	DS-04	7	26	20	24	20	4	0	34	45	164
2011	DS-05	4	30	19	22	19	5	0	37	44	112
2011	DS-06	15	30	26	21	8	0	0	45	29	47
2008	DS	16	24	19	20	12	9	0	44	35	280
2008	DS-03	7	25	20	23	18	7	0	35	44	56
2008	DS-04	16	17	18	21	11	17	0	39	39	100
2008	DS-05	21	29	16	18	12	4	0	52	32	76
2008	DS-06	11	33	30	15	11	0	0	44	26	27

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	10	23	18	23	25	1	1	33	49	320
2017	DS-03	19	29	20	14	14	3	0	50	30	35
2017	DS-04	11	23	15	21	28	1	2	34	51	124
2017	DS-05	3	20	17	26	32	1	0	24	59	103
2017	DS-06	15	23	28	28	8	0	0	38	35	40
2014	DS	5	24	22	29	19	1	0	29	49	353
2014	DS-03	7	13	17	40	20	3	0	21	62	30
2014	DS-04	4	26	19	28	21	1	0	30	50	137
2014	DS-05	4	23	24	30	19	0	0	27	49	123
2014	DS-06	10	31	21	33	5	0	0	41	38	39
2011	DS	9	34	17	26	12	2	0	44	39	401
2011	DS-03	8	37	20	28	6	2	0	46	35	54
2011	DS-04	9	28	17	25	17	4	0	38	44	164
2011	DS-05	10	36	18	27	10	0	0	46	37	112
2011	DS-06	6	45	17	30	2	0	0	51	32	47
2008	DS	13	37	17	19	10	3	0	52	31	280
2008	DS-03	16	25	14	20	17	7	0	45	40	56
2008	DS-04	11	30	18	26	11	4	0	42	39	100
2008	DS-05	12	53	14	13	8	0	0	64	21	76
2008	DS-06	7	44	26	15	7	0	0	52	22	27

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	14	34	19	20	13	1	0	48	33	321
2017	DS-03	31	40	12	9	9	0	0	71	17	35
2017	DS-04	15	32	22	18	11	2	0	48	30	124
2017	DS-05	3	30	19	29	17	1	0	33	47	103
2017	DS-06	23	38	15	13	13	0	0	60	25	40
2014	DS	12	36	21	19	10	1	0	49	30	353
2014	DS-03	17	37	23	7	13	3	0	55	21	30
2014	DS-04	9	31	22	25	12	1	1	41	37	137
2014	DS-05	13	38	20	20	10	0	0	51	29	123
2014	DS-06	18	49	23	5	5	0	0	67	10	39
2011	DS	17	45	15	16	7	0	0	62	23	400
2011	DS-03	23	48	6	13	9	0	0	71	23	54
2011	DS-04	12	45	18	17	7	0	0	58	25	163
2011	DS-05	18	44	17	16	5	0	0	62	21	112
2011	DS-06	21	45	15	14	4	0	0	66	19	47

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	34	40	13	8	2	2	1	76	11	321
2017	DS-03	37	40	12	6	0	6	0	82	6	35
2017	DS-04	34	36	15	8	2	2	2	73	11	124
2017	DS-05	29	47	7	11	5	1	1	77	16	103
2017	DS-06	48	38	15	0	0	0	0	85	0	40
2014	DS	36	47	9	4	2	3	1	85	6	353
2014	DS-03	30	57	7	3	0	3	0	90	3	30
2014	DS-04	34	45	11	4	2	3	1	82	7	137
2014	DS-05	36	47	9	3	2	2	0	85	6	123
2014	DS-06	46	51	0	3	0	0	0	97	3	39
2011	DS	40	36	14	6	3	2	0	77	9	401
2011	DS-03	39	37	14	8	2	0	0	76	9	54
2011	DS-04	37	32	18	7	4	2	0	71	11	164
2011	DS-05	40	37	13	5	2	2	0	79	7	112
2011	DS-06	47	47	2	0	2	2	0	96	2	47

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	26	38	16	10	7	2	1	66	17	321
2017	DS-03	29	43	6	12	6	5	0	76	18	35
2017	DS-04	27	32	18	12	6	2	3	62	19	124
2017	DS-05	17	44	20	9	9	1	0	62	18	103
2017	DS-06	30	48	13	5	3	3	0	79	8	40
2014	DS	28	39	16	10	5	2	1	69	15	353
2014	DS-03	23	43	10	20	3	0	0	67	23	30
2014	DS-04	26	39	14	12	6	1	1	67	19	137
2014	DS-05	24	41	20	6	5	3	0	67	12	123
2014	DS-06	51	33	8	5	3	0	0	85	8	39
2011	DS	29	38	12	11	7	2	1	69	18	401
2011	DS-03	33	39	11	9	6	2	0	74	15	54
2011	DS-04	29	37	10	11	8	4	1	69	20	164
2011	DS-05	21	36	19	14	8	0	2	58	23	112
2011	DS-06	37	46	11	4	0	2	0	85	4	47
2008	DS	30	37	12	13	5	3	0	70	18	280
2008	DS-03	23	34	9	23	9	2	0	58	33	56
2008	DS-04	32	31	18	8	4	6	1	68	13	100
2008	DS-05	29	46	4	13	7	1	0	76	20	76
2008	DS-06	26	52	15	7	0	0	0	78	7	27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	20	43	17	11	7	2	1	64	18	320
2017	DS-03	29	35	23	6	6	2	0	65	12	35
2017	DS-04	20	44	15	12	6	1	2	65	19	124
2017	DS-05	13	41	20	12	11	4	0	56	23	102
2017	DS-06	25	53	13	8	3	0	0	78	10	40
2014	DS	19	35	21	12	7	5	1	57	21	352
2014	DS-03	17	30	20	20	7	7	0	50	29	30
2014	DS-04	18	35	20	11	8	7	1	58	21	136
2014	DS-05	16	37	21	13	9	3	0	55	23	123
2014	DS-06	26	41	26	8	0	0	0	67	8	39
2011	DS	17	38	18	17	6	4	1	57	24	400
2011	DS-03	19	46	11	11	9	2	1	67	21	54
2011	DS-04	12	36	18	20	8	5	1	51	30	163
2011	DS-05	16	36	21	17	5	5	0	55	24	112
2011	DS-06	28	39	22	12	0	0	0	67	12	47

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	12	23	19	15	18	12	2	40	37	321
2017	DS-03	12	25	17	14	9	23	0	48	30	35
2017	DS-04	11	19	15	20	18	14	2	36	46	124
2017	DS-05	13	19	24	12	22	8	2	36	38	103
2017	DS-06	13	43	20	13	5	5	3	59	19	40
2014	DS	11	26	17	18	16	10	2	42	38	353
2014	DS-03	7	27	13	23	17	13	0	38	46	30
2014	DS-04	9	20	16	20	23	11	1	33	48	137
2014	DS-05	10	33	16	18	12	8	2	48	34	123
2014	DS-06	28	23	26	10	3	10	0	57	14	39
2011	DS	13	23	19	17	14	12	3	42	36	401
2011	DS-03	8	28	24	16	9	11	4	42	30	54
2011	DS-04	12	20	13	17	18	16	4	39	44	164
2011	DS-05	11	23	23	19	12	11	2	39	35	112
2011	DS-06	26	32	19	17	4	2	0	59	21	47

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	49	19	13	8	5	1	5	73	14	321
2017	DS-03	55	14	9	6	6	2	9	77	13	35
2017	DS-04	51	13	13	10	6	2	6	69	17	124
2017	DS-05	43	24	15	9	3	1	5	71	12	103
2017	DS-06	53	33	5	5	5	0	0	85	10	40
2014	DS	50	23	13	6	5	1	3	76	11	354
2014	DS-03	57	17	10	13	0	0	3	76	14	30
2014	DS-04	50	18	16	6	6	1	3	71	12	138
2014	DS-05	51	27	10	4	6	0	2	80	10	123
2014	DS-06	46	31	10	8	3	0	3	79	11	39

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	60	24	5	1	2	3	4	92	3	321
2017	DS-03	65	17	0	0	0	9	9	100	0	35
2017	DS-04	54	26	5	2	3	4	6	89	5	124
2017	DS-05	64	24	5	1	1	3	2	93	2	103
2017	DS-06	73	25	3	0	0	0	0	98	0	40
2014	DS	59	24	8	3	1	4	2	88	4	353
2014	DS-03	70	13	10	0	0	3	3	89	0	30
2014	DS-04	59	20	10	1	1	4	3	86	3	137
2014	DS-05	59	27	4	4	1	6	0	91	5	123
2014	DS-06	59	31	8	3	0	0	0	90	3	39
2011	DS	65	20	5	3	1	2	4	91	4	400
2011	DS-03	70	16	4	6	0	2	2	90	6	54
2011	DS-04	66	14	8	3	0	3	6	88	3	164
2011	DS-05	60	28	5	2	1	1	4	92	3	111
2011	DS-06	66	26	2	0	0	2	4	98	0	47
2008	DS	64	20	6	3	0	2	4	90	3	279
2008	DS-03	68	18	5	0	2	2	5	92	2	56
2008	DS-04	61	19	7	4	0	4	5	88	4	100
2008	DS-05	66	17	9	4	0	1	3	86	4	76
2008	DS-06	63	33	0	0	0	0	4	100	0	27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	23	31	15	15	14	1	0	55	30	321
2017	DS-03	45	32	12	3	9	0	0	77	12	35
2017	DS-04	21	28	16	16	16	2	1	50	33	124
2017	DS-05	13	35	16	22	15	0	0	48	37	103
2017	DS-06	30	40	13	8	10	0	0	70	18	40
2014	DS	17	35	18	19	11	0	0	52	30	354
2014	DS-03	27	37	17	17	3	0	0	63	20	30
2014	DS-04	15	32	20	21	12	0	0	47	33	138
2014	DS-05	15	36	17	18	14	1	0	51	32	123
2014	DS-06	21	44	21	8	8	0	0	64	15	39
2011	DS	29	42	14	9	6	0	0	71	15	400
2011	DS-03	35	41	11	11	2	0	0	76	13	54
2011	DS-04	27	38	15	11	9	0	0	66	20	164
2011	DS-05	26	45	14	9	5	0	0	71	14	111
2011	DS-06	32	53	9	4	2	0	0	86	6	47
2008	DS	29	45	14	7	3	1	0	75	11	279
2008	DS-03	40	46	9	4	0	2	0	87	4	56
2008	DS-04	21	45	14	10	6	3	1	69	16	100
2008	DS-05	30	41	18	8	3	0	0	71	11	76
2008	DS-06	33	48	11	4	4	0	0	81	7	27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	27	32	12	12	13	1	2	61	26	321
2017	DS-03	55	29	9	0	6	2	0	85	6	35
2017	DS-04	23	27	18	13	15	2	2	52	29	124
2017	DS-05	19	36	12	18	14	1	0	56	32	103
2017	DS-06	30	43	5	13	5	0	5	76	18	40
2014	DS	22	41	9	12	13	0	2	65	26	352
2014	DS-03	43	27	13	10	7	0	0	70	17	30
2014	DS-04	20	36	9	16	17	0	1	57	33	137
2014	DS-05	20	46	8	10	12	0	3	69	23	123
2014	DS-06	23	49	10	8	8	0	3	74	16	39
2011	DS	28	35	13	10	11	1	3	65	21	400
2011	DS-03	32	45	13	3	4	0	3	80	7	54
2011	DS-04	32	30	12	11	13	1	2	64	25	164
2011	DS-05	25	37	15	10	13	0	0	62	23	111
2011	DS-06	19	37	15	11	7	0	11	63	20	47
2008	DS	38	31	12	10	5	1	3	72	15	278
2008	DS-03	50	32	10	4	2	2	0	84	5	56
2008	DS-04	38	29	11	12	6	3	1	70	19	99
2008	DS-05	37	33	12	9	7	0	3	72	16	76
2008	DS-06	19	30	26	15	7	0	4	50	23	27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	17	35	21	16	10	2	52	26	321
2017	DS-03	20	46	19	6	6	3	68	12	35
2017	DS-04	16	34	21	15	11	3	52	27	124
2017	DS-05	12	29	25	21	13	0	41	34	103
2017	DS-06	25	45	10	13	8	0	70	20	40

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	29	41	18	2	1	7	2	76	4	321
2017	DS-03	45	26	9	3	0	14	3	86	3	35
2017	DS-04	23	43	20	4	0	6	2	73	4	124
2017	DS-05	23	46	17	2	3	8	1	76	5	103
2017	DS-06	38	45	15	0	0	3	0	85	0	40
2014	DS	32	38	17	4	1	7	1	76	6	353
2014	DS-03	47	30	13	3	0	7	0	82	4	30
2014	DS-04	28	35	20	5	1	9	1	71	7	137
2014	DS-05	32	41	16	1	2	7	0	79	4	123
2014	DS-06	36	44	8	8	3	0	3	82	11	39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	26	41	16	10	3	3	0	69	14	319
2017	DS-03	34	32	12	9	3	12	0	74	13	35
2017	DS-04	27	38	15	14	2	3	1	67	17	124
2017	DS-05	17	48	20	9	5	1	0	66	14	103
2017	DS-06	39	45	8	8	0	0	0	84	8	38
2014	DS	31	41	12	9	3	4	1	75	12	353
2014	DS-03	40	30	13	13	0	3	0	72	14	30
2014	DS-04	26	41	12	12	2	6	1	71	16	137
2014	DS-05	33	42	13	3	5	2	1	78	8	123
2014	DS-06	38	49	5	8	0	0	0	87	8	39
2011	DS	28	44	15	7	4	2	0	74	11	400
2011	DS-03	24	47	13	11	4	1	0	72	15	54
2011	DS-04	32	41	11	7	4	3	1	77	12	164
2011	DS-05	26	44	18	5	5	2	0	72	10	111
2011	DS-06	19	55	25	0	0	0	0	75	0	47

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	38	36	13	7	6	0	74	13	320
2017	DS-03	63	22	12	0	3	0	86	3	35
2017	DS-04	37	30	15	11	7	1	67	18	124
2017	DS-05	25	46	16	9	5	0	71	13	103
2017	DS-06	44	51	3	0	3	0	95	3	39
2014	DS	35	40	12	9	4	0	76	12	353
2014	DS-03	50	30	10	10	0	0	80	10	30
2014	DS-04	31	40	15	12	3	0	71	15	137
2014	DS-05	33	44	11	5	7	1	77	11	123
2014	DS-06	49	41	0	10	0	0	90	10	39
2011	DS	39	44	11	4	2	0	83	7	400
2011	DS-03	45	45	7	4	0	0	89	4	54
2011	DS-04	37	45	10	5	3	0	82	9	164
2011	DS-05	33	45	14	4	3	1	79	6	112
2011	DS-06	45	43	9	3	0	0	88	3	47
2008	DS	43	38	8	6	4	0	81	10	280
2008	DS-03	45	35	11	5	4	0	80	9	56
2008	DS-04	38	37	10	10	4	1	76	14	100
2008	DS-05	50	36	4	5	5	0	86	11	76
2008	DS-06	30	56	11	0	4	0	85	4	27

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	22	27	24	15	10	1	0	51	25	320
2017	DS-03	37	42	14	3	3	0	0	80	6	35
2017	DS-04	27	23	19	16	11	2	1	52	28	124
2017	DS-05	11	26	37	15	11	1	0	37	26	103
2017	DS-06	18	36	21	18	8	0	0	54	26	39
2014	DS	23	31	19	14	13	0	0	54	27	353
2014	DS-03	37	27	10	23	3	0	0	63	27	30
2014	DS-04	18	28	26	15	12	0	0	46	28	137
2014	DS-05	20	37	17	12	14	0	0	57	26	123
2014	DS-06	33	28	13	18	8	0	0	62	26	39
2011	DS	30	39	17	9	5	1	0	69	14	400
2011	DS-03	39	33	18	6	4	0	0	72	9	54
2011	DS-04	25	40	17	9	7	1	0	66	17	164
2011	DS-05	28	41	19	9	4	0	0	69	13	112
2011	DS-06	37	37	13	14	0	0	0	73	14	47

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	19	32	19	17	12	0	0	52	29	319
2017	DS-03	29	51	14	3	3	0	0	80	6	35
2017	DS-04	22	31	14	18	14	1	1	54	32	123
2017	DS-05	10	28	27	22	13	0	0	38	35	103
2017	DS-06	21	38	15	13	13	0	0	59	26	39
2014	DS	20	30	20	16	14	0	0	50	30	353
2014	DS-03	30	30	3	27	10	0	0	60	37	30
2014	DS-04	18	27	24	16	15	0	0	45	31	137
2014	DS-05	17	33	20	15	15	0	0	50	29	123
2014	DS-06	28	31	13	21	8	0	0	59	28	39
2011	DS	25	43	13	14	5	0	0	68	20	401
2011	DS-03	30	42	7	17	2	2	0	74	19	54
2011	DS-04	21	46	11	14	9	0	0	66	23	164
2011	DS-05	20	46	15	15	4	0	0	66	19	112
2011	DS-06	37	32	21	10	0	0	0	69	10	47
2008	DS	36	40	8	10	5	1	0	77	15	280
2008	DS-03	31	39	14	14	0	2	0	71	15	56
2008	DS-04	29	43	8	12	6	2	0	73	19	100
2008	DS-05	46	37	5	5	7	0	0	83	12	76
2008	DS-06	37	44	4	7	7	0	0	81	15	27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	26	26	18	14	11	3	1	55	26	320
2017	DS-03	37	29	12	17	6	0	0	65	23	35
2017	DS-04	28	22	19	14	12	5	1	53	27	124
2017	DS-05	19	24	21	19	12	2	2	45	32	103
2017	DS-06	31	41	13	5	5	3	3	76	11	39
2014	DS	24	27	23	10	9	5	1	55	20	353
2014	DS-03	27	27	13	17	10	7	0	57	29	30
2014	DS-04	20	27	23	18	9	2	1	48	28	137
2014	DS-05	26	25	26	4	9	7	2	57	14	123
2014	DS-06	26	41	21	3	8	3	0	68	11	39
2011	DS	33	32	15	8	6	4	1	69	15	401
2011	DS-03	30	25	19	19	4	4	0	57	23	54
2011	DS-04	32	26	16	9	10	6	1	63	20	164
2011	DS-05	34	40	15	4	3	4	0	77	7	112
2011	DS-06	37	43	12	4	2	0	2	81	6	47
2008	DS	34	34	14	5	5	6	1	74	11	280
2008	DS-03	27	28	27	9	5	4	0	57	15	56
2008	DS-04	26	41	12	3	6	12	0	76	10	100
2008	DS-05	47	24	12	8	7	1	1	73	15	76
2008	DS-06	37	44	11	0	0	4	4	88	0	27

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	DS	17	48	34	320
2017	DS-03	9	63	28	35
2017	DS-04	10	53	38	123
2017	DS-05	23	44	33	103
2017	DS-06	28	45	28	40
2014	DS	15	50	35	354
2014	DS-03	13	53	33	30
2014	DS-04	9	48	43	138
2014	DS-05	19	55	26	123
2014	DS-06	23	33	44	39
2011	DS	13	59	29	401
2011	DS-03	9	57	34	54
2011	DS-04	6	64	30	164
2011	DS-05	17	61	22	112
2011	DS-06	23	45	32	47

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	DS	38	13	25	18	2	5	56
2017	DS-04	25	8	16	34	0	17	12
2017	DS-05	42	13	29	13	0	4	24
2017	DS-06	45	27	18	9	0	0	11
2014	DS	34	26	21	15	9999	4	53
2014	DS-04	31	0	38	15	9999	15	13
2014	DS-05	30	48	9	13	9999	0	23
2011	DS	41	23	15	14	9999	7	52
2011	DS-04	20	20	20	30	9999	10	10
2011	DS-05	47	21	11	21	9999	0	19
2011	DS-06	65	19	7	0	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	DS	17	83	320
2017	DS-03	20	80	35
2017	DS-04	17	83	124
2017	DS-05	17	83	103
2014	DS	12	88	353
2014	DS-04	14	86	138
2014	DS-05	11	89	122
2014	DS-06	15	85	39

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	DS	57	54
2017	DS-04	62	21
2017	DS-05	39	18
2014	DS	48	44
2014	DS-04	42	19
2014	DS-05	50	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	DS	61	54
2017	DS-04	57	21
2017	DS-05	78	18
2014	DS	66	44
2014	DS-04	79	19
2014	DS-05	57	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	DS	54
2017	DS-04	21
2017	DS-05	18
2014	DS	44
2014	DS-04	19
2014	DS-05	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	DS-04	21
2017	DS-05	18
2014	DS-04	19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	DS	54
2017	DS-04	21
2017	DS-05	18
2014	DS-04	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	DS-04	21
2014	DS	44
2014	DS-04	19
2014	DS-05	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	DS	35	54
2017	DS-04	29	21
2017	DS-05	44	18
2014	DS	45	44
2014	DS-04	37	19
2014	DS-05	79	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	DS	44	54
2017	DS-04	29	21
2017	DS-05	67	18
2014	DS	52	44
2014	DS-04	47	19
2014	DS-05	64	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	DS	44	54
2017	DS-04	38	21
2017	DS-05	56	18
2014	DS	48	44
2014	DS-04	58	19
2014	DS-05	50	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	DS	30	54
2017	DS-05	39	18
2014	DS	39	44
2014	DS-04	37	19
2014	DS-05	36	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	DS	33	54
2017	DS-04	24	21
2017	DS-05	44	18
2014	DS	45	44
2014	DS-04	47	19
2014	DS-05	57	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	DS	43	54
2017	DS-04	52	21
2017	DS-05	39	18
2014	DS	55	44
2014	DS-04	58	19
2014	DS-05	57	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	DS	31	54
2017	DS-04	24	21
2017	DS-05	28	18
2014	DS	41	44
2014	DS-04	32	19
2014	DS-05	43	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	DS-05	0	18
2014	DS-04	0	19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	DS-05	0	18
2014	DS-05	0	14

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	DS	11	54
2014	DS	16	44

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	DS	37	54
2017	DS-04	38	21
2017	DS-05	44	18
2014	DS	43	44
2014	DS-04	42	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	DS	24	54
2017	DS-04	24	21
2014	DS	20	44
2014	DS-04	26	19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	DS	19	54
2014	DS-04	0	19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	DS	59	54
2017	DS-04	67	21
2017	DS-05	50	18
2014	DS	59	44
2014	DS-04	58	19
2014	DS-05	57	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	DS	39	54
2017	DS-04	52	21
2014	DS	30	44

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	DS	9	54
2017	DS-04	0	21
2014	DS	16	44

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	DS	22	54
2017	DS-05	33	18
2014	DS	16	44

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	DS-04	21
2014	DS-04	19
2014	DS-05	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	DS	9	54
2017	DS-05	0	18
2014	DS	16	44

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	DS-04	0	21
2014	DS-05	0	14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	DS	26	54
2017	DS-05	44	18
2014	DS	27	44
2014	DS-04	32	19
2014	DS-05	36	14

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	DS	15	53
2014	DS-04	0	19
2014	DS-05	0	14

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	DS	19	53
2017	DS-04	24	21
2014	DS	12	43

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	DS	19	53
2017	DS-04	29	21
2014	DS-04	0	19
2014	DS-05	0	14

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	DS	11	53
2014	DS	0	43
2014	DS-04	0	19
2014	DS-05	0	14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	DS	11	53
2014	DS	12	43
2014	DS-05	0	14

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	DS-04	0	21
2014	DS-05	0	14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	DS-04	0	21

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	DS-04	0	21
2014	DS-04	0	19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	DS	30	53
2017	DS-04	33	21
2014	DS	23	43
2014	DS-04	26	19

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	DS	13	53
2014	DS	12	43

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	DS	51	53
2017	DS-04	38	21
2017	DS-05	53	17
2014	DS	42	43
2014	DS-04	53	19
2014	DS-05	50	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	DS-04	0	21
2014	DS-05	0	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	DS	57	53
2017	DS-04	57	21
2017	DS-05	47	17
2014	DS	65	43
2014	DS-04	68	19
2014	DS-05	71	14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	DS-04	0	21
2017	DS-05	0	17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	DS	9	53
2014	DS	19	43
2014	DS-04	26	19

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	DS	96	4	54
2017	DS-04	90	10	21
2017	DS-05	100	0	18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	14	22	17	9	7	27	3	52	24	320
2017	DS-03	12	9	6	6	6	51	12	54	31	35
2017	DS-04	15	20	15	10	5	31	4	54	23	124
2017	DS-05	8	22	22	12	12	24	2	40	31	102
2017	DS-06	28	33	23	5	3	10	0	67	8	40
2014	DS	13	19	18	5	7	34	5	52	18	353
2014	DS-03	10	20	10	3	7	43	7	60	20	30
2014	DS-04	9	12	20	5	7	39	7	38	23	137
2014	DS-05	15	22	17	6	7	29	3	55	19	123
2014	DS-06	18	33	26	0	5	18	0	63	6	39

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	28	36	16	6	5	7	1	70	12	318
2017	DS-03	37	34	6	6	3	12	3	83	10	35
2017	DS-04	28	37	15	4	6	10	2	72	11	123
2017	DS-05	17	41	22	9	6	5	1	62	16	102
2017	DS-06	49	36	8	8	0	0	0	85	8	39
2014	DS	21	34	21	6	6	11	1	63	13	353
2014	DS-03	23	33	10	10	3	17	3	71	17	30
2014	DS-04	16	30	28	8	7	11	1	52	17	137
2014	DS-05	21	37	20	4	7	11	0	66	12	123
2014	DS-06	36	41	15	3	5	0	0	77	8	39
2011	DS	29	41	14	4	3	9	1	78	7	401
2011	DS-03	28	43	11	4	2	11	2	81	6	54
2011	DS-04	26	37	14	4	3	15	1	75	9	164
2011	DS-05	31	38	19	4	3	5	0	73	7	112
2011	DS-06	30	56	11	3	0	0	0	86	3	47

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	30	55	7	5	1	0	1	86	6	321
2017	DS-03	9	71	3	17	0	0	0	80	17	35
2017	DS-04	33	53	7	5	1	0	1	87	6	124
2017	DS-05	30	55	9	4	1	0	1	86	5	103
2017	DS-06	40	48	8	3	0	0	3	90	3	40
2014	DS	31	55	7	5	1	0	1	88	5	354
2014	DS-03	20	50	13	13	3	0	0	70	17	30
2014	DS-04	30	57	11	3	0	0	0	86	3	138
2014	DS-05	33	57	2	6	0	1	2	93	6	123
2014	DS-06	38	51	5	3	0	0	3	92	3	39
2011	DS	29	55	8	3	2	0	3	87	5	401
2011	DS-03	26	54	11	6	2	2	0	81	8	54
2011	DS-04	29	55	9	3	3	0	1	85	6	164
2011	DS-05	30	57	10	1	1	0	1	88	2	112
2011	DS-06	27	60	0	2	0	0	11	98	2	47
2008	DS	28	55	7	4	2	1	2	87	7	279
2008	DS-03	18	55	5	11	7	4	0	76	19	56
2008	DS-04	29	55	9	4	2	2	0	85	6	100
2008	DS-05	29	62	5	1	0	0	3	93	1	76
2008	DS-06	42	54	0	0	0	0	4	100	0	26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	11	35	22	8	4	17	3	58	15	319
2017	DS-03	9	17	29	6	3	31	6	41	14	35
2017	DS-04	11	34	19	10	4	22	1	58	18	123
2017	DS-05	6	44	20	8	6	14	3	59	16	103
2017	DS-06	25	43	18	8	0	3	5	73	8	40
2014	DS	10	29	23	9	5	20	4	51	19	354
2014	DS-03	7	27	10	7	7	40	3	59	24	30
2014	DS-04	9	18	28	14	4	24	2	36	25	138
2014	DS-05	11	41	16	6	7	17	2	65	15	123
2014	DS-06	23	23	33	5	3	8	5	53	9	39
2011	DS	12	32	23	7	4	20	2	56	14	400
2011	DS-03	11	28	29	6	2	24	0	52	10	54
2011	DS-04	9	26	21	12	4	26	2	49	22	164
2011	DS-05	15	36	26	4	5	13	0	59	11	112
2011	DS-06	13	46	21	0	2	11	7	72	2	46

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	37	40	8	3	2	7	2	85	5	321
2017	DS-03	37	34	12	0	6	12	0	80	7	35
2017	DS-04	36	39	10	3	2	10	0	84	5	124
2017	DS-05	34	44	6	6	2	7	2	85	8	103
2017	DS-06	48	45	5	0	0	0	3	95	0	40
2014	DS	38	35	10	5	2	7	2	80	8	354
2014	DS-03	47	30	3	10	0	7	3	85	11	30
2014	DS-04	41	28	14	7	2	7	0	74	10	138
2014	DS-05	33	44	9	2	4	7	2	83	7	123
2014	DS-06	46	38	10	3	0	0	3	87	3	39
2011	DS	41	38	7	5	1	5	3	86	7	401
2011	DS-03	43	37	5	9	0	4	2	85	10	54
2011	DS-04	43	37	8	4	0	7	1	87	4	164
2011	DS-05	44	37	4	6	3	4	1	86	9	112
2011	DS-06	34	42	9	4	0	0	11	86	5	47
2008	DS	42	38	6	3	2	6	2	88	6	280
2008	DS-03	47	32	3	0	0	18	0	96	0	56
2008	DS-04	42	36	12	3	1	5	1	83	4	100
2008	DS-05	37	46	4	4	4	3	3	88	8	76
2008	DS-06	41	37	4	11	4	0	4	81	15	27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	29	37	13	7	5	8	1	72	13	321
2017	DS-03	35	34	9	6	6	12	0	77	13	35
2017	DS-04	26	39	12	10	4	9	1	71	15	124
2017	DS-05	23	38	17	5	6	9	2	69	12	103
2017	DS-06	43	40	10	5	3	0	0	83	8	40
2014	DS	28	35	14	8	5	9	1	70	14	354
2014	DS-03	33	33	7	13	7	3	3	71	21	30
2014	DS-04	24	33	18	10	4	11	0	64	15	138
2014	DS-05	28	37	12	7	7	8	2	71	15	123
2014	DS-06	46	41	10	0	3	0	0	87	3	39
2011	DS	33	38	9	9	2	7	3	78	12	401
2011	DS-03	28	39	13	13	0	7	0	72	14	54
2011	DS-04	34	37	9	6	3	10	1	80	10	164
2011	DS-05	35	36	11	12	2	4	1	74	14	112
2011	DS-06	32	47	6	6	0	0	9	87	7	47
2008	DS	33	35	13	8	3	6	3	74	12	280
2008	DS-03	31	32	19	7	2	9	0	69	10	56
2008	DS-04	31	33	13	11	2	10	0	71	15	100
2008	DS-05	34	37	12	7	3	3	5	77	10	76
2008	DS-06	30	44	4	7	11	0	4	77	19	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	DS	5	95	317
2017	DS-04	4	96	122
2017	DS-05	9	91	103
2014	DS	4	96	353
2014	DS-04	4	96	138
2014	DS-05	5	95	122

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	DS	94	17
2014	DS	100	14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	DS	0	17
2014	DS	0	14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	DS	0	17
2014	DS	0	14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	DS	0	17
2014	DS	0	14

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	DS	30	17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	DS	53	17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	DS	0	17
2014	DS	0	14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	DS	0	17
2014	DS	0	14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17
2014	DS	0	14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	DS	64	17
2014	DS	64	14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17
2014	DS	0	14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17
2014	DS	0	14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	DS	35	17
2014	DS	36	14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17
2014	DS	0	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	DS	41	17
2014	DS	57	14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	DS	0	17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	DS	30	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	DS	100	0	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	13	18	17	3	2	41	6	59	10	320
2017	DS-03	3	9	9	0	3	65	12	50	13	35
2017	DS-04	13	11	20	3	2	46	5	50	9	123
2017	DS-05	11	24	17	3	4	35	6	59	12	103
2017	DS-06	23	30	18	5	0	23	3	70	7	40
2014	DS	13	17	17	3	2	42	6	58	9	352
2014	DS-03	10	7	10	3	0	60	10	55	11	30
2014	DS-04	10	10	22	1	2	50	6	43	7	136
2014	DS-05	15	22	12	5	3	37	6	65	14	123
2014	DS-06	18	31	23	5	0	18	5	63	7	39

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	32	33	14	3	3	14	2	77	7	320
2017	DS-03	40	23	8	0	3	20	6	86	4	35
2017	DS-04	32	30	18	3	1	15	2	74	5	123
2017	DS-05	24	37	14	4	4	15	2	73	9	103
2017	DS-06	38	45	10	3	3	3	0	85	5	40
2014	DS	26	32	16	3	1	19	1	73	6	352
2014	DS-03	30	27	7	7	0	27	3	81	10	30
2014	DS-04	21	30	21	1	1	26	1	69	3	136
2014	DS-05	26	35	15	4	2	16	1	74	8	123
2014	DS-06	36	41	15	3	3	0	3	79	5	39
2011	DS	38	34	13	3	1	10	1	81	4	399
2011	DS-03	39	35	9	2	0	13	2	87	2	54
2011	DS-04	34	28	17	1	1	17	1	76	3	163
2011	DS-05	40	32	16	6	2	5	0	75	9	111
2011	DS-06	43	55	2	0	0	0	0	98	0	47

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	30	29	20	10	11	0	60	20	320
2017	DS-03	26	29	19	14	12	0	55	26	35
2017	DS-04	31	29	17	12	10	1	61	22	123
2017	DS-05	30	28	26	5	11	0	58	16	103
2017	DS-06	38	25	13	10	15	0	63	25	40

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	10	24	25	25	16	1	34	41	320
2017	DS-03	14	46	25	6	9	0	60	14	35
2017	DS-04	13	23	29	24	9	2	36	34	123
2017	DS-05	7	20	23	31	18	0	27	49	103
2017	DS-06	3	23	18	23	35	0	25	58	40

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	16	31	25	18	10	1	47	28	320
2017	DS-03	49	28	9	14	0	0	77	14	35
2017	DS-04	19	33	27	15	5	2	53	20	123
2017	DS-05	6	31	32	18	11	2	38	30	103
2017	DS-06	5	30	13	30	23	0	35	53	40

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	10	19	21	26	21	1	2	30	49	320
2017	DS-03	29	23	14	12	12	3	9	59	26	35
2017	DS-04	12	22	16	31	15	1	2	35	48	123
2017	DS-05	5	14	26	25	29	1	0	19	55	103
2017	DS-06	3	20	28	25	25	0	0	23	50	40

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	27	32	20	8	8	0	4	62	17	320
2017	DS-03	63	14	8	0	9	0	6	82	9	35
2017	DS-04	32	32	21	4	5	1	5	68	10	123
2017	DS-05	17	37	26	11	5	0	4	57	16	103
2017	DS-06	13	35	13	20	20	0	0	48	40	40

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	18	34	23	15	10	53	24	319
2017	DS-03	32	34	17	9	9	65	17	35
2017	DS-04	20	33	22	15	10	53	25	123
2017	DS-05	16	37	25	13	9	53	22	102
2017	DS-06	13	33	20	23	13	45	35	40

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	14	31	23	19	12	0	1	45	31	320
2017	DS-03	37	26	26	3	3	3	3	66	6	35
2017	DS-04	15	33	23	17	11	0	1	49	29	123
2017	DS-05	9	26	22	30	12	0	1	35	42	103
2017	DS-06	10	40	20	15	15	0	0	50	30	40

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	14	25	25	20	15	1	1	40	36	320
2017	DS-03	43	29	11	3	9	3	3	76	12	35
2017	DS-04	16	28	27	15	11	1	1	45	27	123
2017	DS-05	6	21	24	27	21	0	0	27	49	103
2017	DS-06	5	25	25	30	15	0	0	30	45	40

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	21	25	25	16	12	1	47	28	319
2017	DS-03	49	35	11	3	3	0	84	6	35
2017	DS-04	26	24	21	16	11	2	51	27	122
2017	DS-05	9	21	33	16	19	1	30	36	103
2017	DS-06	20	23	30	20	8	0	43	28	40

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	24	31	26	11	8	1	55	19	320
2017	DS-03	55	26	14	2	3	0	81	5	35
2017	DS-04	27	30	26	10	6	2	58	16	123
2017	DS-05	14	28	32	16	11	0	42	26	103
2017	DS-06	18	40	28	8	8	0	58	15	40

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	46	32	13	4	4	1	79	8	319
2017	DS-03	49	20	23	2	6	0	69	8	35
2017	DS-04	45	33	13	5	2	2	79	8	122
2017	DS-05	44	33	16	4	2	2	78	6	103
2017	DS-06	53	38	5	0	5	0	90	5	40

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	74	13	5	3	3	0	2	89	6	317
2017	DS-03	80	17	0	3	0	0	0	97	3	35
2017	DS-04	78	9	4	5	2	1	2	89	7	122
2017	DS-05	67	16	7	1	6	0	4	86	7	102
2017	DS-06	80	13	3	3	3	0	0	93	5	40

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	50	31	9	5	2	1	83	8	319
2017	DS-03	54	35	6	6	0	0	88	6	35
2017	DS-04	52	32	7	6	1	2	86	7	122
2017	DS-05	44	32	13	7	3	2	77	10	103
2017	DS-06	60	25	10	0	5	0	85	5	40

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	49	24	10	9	6	2	75	15	318
2017	DS-03	74	17	0	3	6	0	91	9	35
2017	DS-04	49	19	14	11	5	2	70	16	122
2017	DS-05	39	33	6	11	9	3	74	20	103
2017	DS-06	59	26	10	5	0	0	85	5	39

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	49	19	10	3	1	0	18	83	5	318
2017	DS-03	72	0	3	0	0	0	25	96	0	35
2017	DS-04	49	14	7	3	0	0	27	86	5	122
2017	DS-05	38	27	13	7	2	1	13	75	10	102
2017	DS-06	43	35	18	0	0	0	5	82	0	40

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	72	17	3	0	8	97	0	317
2017	DS-03	83	12	0	0	6	100	0	35
2017	DS-04	70	13	5	1	11	93	1	120
2017	DS-05	71	20	1	0	8	99	0	103
2017	DS-06	73	20	5	0	3	95	0	40

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	64	19	6	3	2	1	4	87	6	319
2017	DS-03	52	20	6	9	14	0	0	72	22	35
2017	DS-04	69	15	7	3	0	1	6	89	4	122
2017	DS-05	61	25	7	2	1	0	4	90	3	103
2017	DS-06	68	25	3	0	3	0	3	95	3	40

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	51	28	14	3	1	3	82	4	319
2017	DS-03	43	31	20	3	3	0	74	6	35
2017	DS-04	47	32	12	5	1	4	82	6	122
2017	DS-05	54	23	17	2	0	4	81	2	103
2017	DS-06	50	33	15	3	0	0	83	3	40

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	5	21	41	24	10	26	34	321
2017	DS-03	9	35	40	14	3	43	17	35
2017	DS-04	8	23	37	27	6	31	32	124
2017	DS-05	1	15	45	26	13	16	40	103
2017	DS-06	3	23	45	18	13	25	30	40

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	11	26	41	16	6	22	37	320
2017	DS-03	6	19	26	32	17	49	25	35
2017	DS-04	8	25	43	15	8	23	33	123
2017	DS-05	15	28	43	12	2	14	44	103
2017	DS-06	10	25	53	13	0	13	35	40

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	21	41	20	10	6	2	0	64	16	321
2017	DS-03	29	35	19	14	3	0	0	63	17	35
2017	DS-04	17	40	21	11	6	4	1	60	18	124
2017	DS-05	19	39	22	11	7	2	0	59	18	103
2017	DS-06	23	58	10	8	0	3	0	82	8	40

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	14	35	15	20	14	2	0	49	35	321
2017	DS-03	20	51	14	9	3	3	0	73	12	35
2017	DS-04	17	32	11	20	17	2	1	50	38	124
2017	DS-05	7	28	21	27	15	1	0	35	43	103
2017	DS-06	13	53	18	10	8	0	0	65	18	40

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	DS	13	87	321
2017	DS-03	20	80	35
2017	DS-04	19	81	124
2017	DS-05	7	93	103
2014	DS	10	90	351
2014	DS-04	13	88	136
2014	DS-05	7	93	122

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	DS	66	34	41
2017	DS-04	64	36	22
2014	DS	86	14	35
2014	DS-04	82	18	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	48	37	7	4	0	4	88	4	27
2017	DS-04	36	43	7	7	0	7	85	8	14
2014	DS	74	20	3	0	3	0	97	0	30
2014	DS-04	79	21	0	0	0	0	100	0	14

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	22	30	25	9	9	5	24	76	321
2017	DS-03	14	14	42	6	20	3	15	85	35
2017	DS-04	25	33	21	11	7	2	26	74	124
2017	DS-05	23	29	26	10	5	7	25	75	103
2017	DS-06	25	30	20	8	13	5	26	74	40

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	DS	10	231
2017	DS-03	21	29
2017	DS-04	10	90
2017	DS-05	7	71
2017	DS-06	7	27

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	DS	45	231
2017	DS-03	56	29
2017	DS-04	47	90
2017	DS-05	42	71
2017	DS-06	37	27

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	DS	8	231
2017	DS-03	17	29
2017	DS-04	7	90
2017	DS-05	8	71
2017	DS-06	4	27

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	DS	25	231
2017	DS-03	14	29
2017	DS-04	20	90
2017	DS-05	32	71
2017	DS-06	41	27

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	DS	8	231
2017	DS-03	3	29
2017	DS-04	14	90
2017	DS-05	3	71
2017	DS-06	4	27

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	DS	41	231
2017	DS-03	48	29
2017	DS-04	37	90
2017	DS-05	38	71
2017	DS-06	52	27

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	DS	7	51	18	12	4	9	232
2017	DS-03	7	41	17	17	10	7	29
2017	DS-04	2	55	17	11	6	10	90
2017	DS-05	8	51	19	13	0	8	72
2017	DS-06	14	50	21	0	4	11	28

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	8	20	19	18	23	3	8	32	46	233
2017	DS-03	10	24	14	17	23	3	7	39	46	29
2017	DS-04	10	23	18	16	19	1	12	39	41	90
2017	DS-05	4	21	22	19	25	3	6	27	48	72
2017	DS-06	7	4	21	18	39	7	4	12	64	28

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	DS	3	7	14	20	43	4	9	11	73	233
2017	DS-03	0	10	3	21	55	0	10	12	84	29
2017	DS-04	6	4	11	22	44	3	9	11	76	90
2017	DS-05	0	10	21	21	33	6	10	12	64	72
2017	DS-06	4	0	11	14	61	7	4	4	84	28

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - DS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)