2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - DM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 34 30 20 13 4 0 0 64 17 20
2014 DM 41 59 0 0 0 0 0 100 0 20
2014 DM-01 32 68 0 0 0 0 0 100 0 12
2011 DM 66 23 3 4 0 0 4 93 4 67
2011 DM-01 77 23 0 0 0 0 0 100 0 29
2011 DM-02 80 20 0 0 0 0 0 100 0 16
2008 DM 53 36 2 9 0 0 0 90 9 29
2008 DM-01 63 12 4 20 0 0 0 75 20 14
2008 DM-02 69 31 0 0 0 0 0 100 0 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 55 31 11 4 0 0 0 85 4 20
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 81 13 2 0 0 3 1 98 0 67
2011 DM-01 94 6 0 0 0 0 0 100 0 29
2011 DM-02 95 5 0 0 0 0 0 100 0 16
2008 DM 94 4 2 0 0 0 0 98 0 29
2008 DM-01 91 5 4 0 0 0 0 96 0 14
2008 DM-02 91 9 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 73 18 6 4 0 0 0 91 4 20
2014 DM 100 0 0 0 0 0 0 100 0 20
2014 DM-01 100 0 0 0 0 0 0 100 0 12
2011 DM 77 11 5 2 5 0 1 89 6 66
2011 DM-01 79 10 4 4 3 0 0 89 7 28
2011 DM-02 88 12 0 0 0 0 0 100 0 16
2008 DM 90 6 0 5 0 0 0 95 5 29
2008 DM-01 81 13 0 6 0 0 0 94 6 14
2008 DM-02 91 0 0 9 0 0 0 91 9 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 42 22 6 31 0 0 0 64 31 20
2014 DM 63 37 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 79 11 6 2 1 0 1 91 3 66
2011 DM-01 100 0 0 0 0 0 0 100 0 29
2011 DM-02 81 13 0 0 5 0 0 95 5 16

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 35 45 14 0 0 0 5 85 0 20
2014 DM 52 44 4 0 0 0 0 96 0 20
2014 DM-01 37 58 5 0 0 0 0 95 0 12
2011 DM 45 37 9 2 4 0 3 84 7 67
2011 DM-01 62 35 4 0 0 0 0 96 0 29
2011 DM-02 45 36 5 5 9 0 0 81 14 16
2008 DM 56 15 23 4 0 0 1 72 4 29
2008 DM-01 54 11 26 9 0 0 0 65 9 14
2008 DM-02 77 9 9 0 0 0 5 91 0 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 46 36 9 9 0 0 0 82 9 20
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 73 15 6 5 0 0 1 90 5 67
2011 DM-01 85 12 3 0 0 0 0 97 0 29
2011 DM-02 89 11 0 0 0 0 0 100 0 16
2008 DM 64 25 0 4 6 0 0 89 11 29
2008 DM-01 59 15 0 10 15 0 0 74 26 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 63 31 6 0 0 0 0 94 0 19
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 69 19 7 2 1 0 1 90 3 67
2011 DM-01 75 21 0 0 3 0 0 97 3 29
2011 DM-02 93 7 0 0 0 0 0 100 0 16
2008 DM 66 21 4 6 2 0 0 88 8 29
2008 DM-01 65 6 10 15 4 0 0 71 19 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 46 45 6 4 0 0 0 91 4 20
2014 DM 89 7 0 0 0 0 4 100 0 20
2014 DM-01 89 5 0 0 0 0 5 100 0 12

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 26 16 43 11 4 0 0 42 14 20
2014 DM 26 26 7 41 0 0 0 52 41 20
2014 DM-01 16 21 5 58 0 0 0 37 58 12
2011 DM 38 37 8 9 4 0 4 78 14 65
2011 DM-01 46 36 3 7 8 0 0 82 15 28
2011 DM-02 40 37 11 6 0 0 6 82 6 15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 5 0 11 4 9 0 72 17 43 20
2014 DM 7 0 0 0 7 0 85 50 50 20
2014 DM-01 0 0 0 0 11 0 89 0 100 12
2011 DM 6 4 7 2 13 1 67 32 46 65
2011 DM-01 3 0 3 0 11 3 81 17 66 28
2011 DM-02 6 0 0 7 5 0 81 33 67 15
2008 DM 4 20 0 3 22 0 51 47 53 29
2008 DM-01 8 0 0 0 26 0 66 25 75 14
2008 DM-02 0 5 0 0 5 0 89 50 50 10

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 55 18 27 0 0 0 0 73 0 20
2014 DM 56 44 0 0 0 0 0 100 0 20
2014 DM-01 42 58 0 0 0 0 0 100 0 12
2011 DM 67 28 2 2 0 0 1 97 2 65
2011 DM-01 82 18 0 0 0 0 0 100 0 28
2011 DM-02 75 25 0 0 0 0 0 100 0 15
2008 DM 81 13 0 6 0 0 0 94 6 29
2008 DM-01 59 25 0 15 0 0 0 85 15 14
2008 DM-02 91 9 0 0 0 0 0 100 0 10

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 39 25 22 5 9 0 0 64 13 20
2014 DM 48 41 0 0 7 0 4 92 8 20
2014 DM-01 37 53 0 0 5 0 5 94 6 12
2011 DM 47 27 11 7 5 0 2 77 12 67
2011 DM-01 60 33 4 4 0 0 0 93 4 29
2011 DM-02 46 34 0 7 9 0 5 84 16 16

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 37 45 6 12 0 0 0 82 12 20

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 51 35 6 9 0 0 0 86 9 20
2014 DM 93 7 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 73 14 6 2 0 4 1 92 2 66
2011 DM-01 94 3 3 0 0 0 0 97 0 28
2011 DM-02 76 17 0 7 0 0 0 93 7 16
2008 DM 90 0 6 2 2 0 0 90 4 29
2008 DM-01 75 0 15 4 5 0 0 75 9 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 46 19 26 0 9 0 0 66 9 20

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 69 25 6 0 0 0 0 94 0 20
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 77 16 3 3 0 0 1 94 3 67
2011 DM-01 83 13 0 3 0 0 0 97 3 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 57 29 6 0 9 0 0 86 9 20
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 62 22 10 3 0 0 3 86 3 66
2011 DM-01 76 20 0 3 0 0 0 97 3 29
2011 DM-02 64 26 11 0 0 0 0 89 0 16

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 53 33 6 0 9 0 0 86 9 20
2014 DM 59 33 0 7 0 0 0 93 7 20
2014 DM-01 53 42 0 5 0 0 0 95 5 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 60 13 6 13 9 0 0 73 22 20
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 73 17 8 0 0 0 3 92 0 67
2011 DM-01 83 10 4 0 0 0 3 96 0 29
2011 DM-02 88 7 5 0 0 0 0 95 0 16

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 57 16 27 0 0 0 0 73 0 20
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 84 16 0 0 0 0 0 100 0 12
2011 DM 72 22 3 2 0 0 1 95 2 65
2011 DM-01 89 11 0 0 0 0 0 100 0 28
2011 DM-02 82 18 0 0 0 0 0 100 0 15
2008 DM 83 4 6 6 0 0 0 87 6 29
2008 DM-01 59 10 15 15 0 0 0 69 15 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 5 19 16 33 20 0 6 26 56 20
2014 DM 7 7 11 56 15 0 4 15 73 20
2014 DM-01 0 5 16 63 16 0 0 5 79 12
2011 DM 17 16 22 20 19 0 6 36 41 67
2011 DM-01 21 10 35 23 12 0 0 31 35 29
2011 DM-02 16 13 7 17 31 0 16 35 57 16
2008 DM 3 14 15 50 19 0 0 17 69 29
2008 DM-01 7 5 35 29 25 0 0 11 54 14
2008 DM-02 0 8 0 56 36 0 0 8 92 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 9 22 30 21 4 0 15 29 36 20
2014 DM 0 33 26 19 19 0 4 38 35 20
2014 DM-01 0 42 21 21 11 0 5 33 44 12
2011 DM 1 18 33 25 18 0 5 45 21 66
2011 DM-01 0 11 39 21 26 0 4 49 11 28
2011 DM-02 0 18 31 22 22 0 6 47 20 16
2008 DM 0 32 51 6 11 0 0 18 32 29
2008 DM-01 0 15 60 7 17 0 0 24 15 14
2008 DM-02 0 15 62 6 17 0 0 23 15 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 4 12 11 27 28 4 15 67 19 20
2014 DM 26 7 4 30 30 0 4 62 35 20
2014 DM-01 37 5 5 21 26 0 5 50 44 12
2011 DM 6 9 19 31 30 1 4 65 16 66
2011 DM-01 8 3 24 26 34 3 3 64 11 28
2011 DM-02 0 13 16 29 35 0 6 68 14 16
2008 DM 3 17 39 23 19 0 0 42 19 29
2008 DM-01 6 15 39 17 22 0 0 39 21 14
2008 DM-02 0 0 56 11 33 0 0 44 0 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 0 13 38 18 9 0 22 35 16 20
2014 DM 0 11 59 11 19 0 0 30 11 20
2014 DM-01 0 5 68 16 11 0 0 26 5 12
2011 DM 9 8 39 9 23 1 12 36 19 65
2011 DM-01 3 8 46 4 23 3 14 32 13 27
2011 DM-02 0 12 25 6 40 0 17 56 15 16
2008 DM 0 34 23 29 13 0 0 42 34 29
2008 DM-01 0 49 21 13 17 0 0 30 49 14
2008 DM-02 0 0 60 21 19 0 0 40 0 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 0 27 41 27 0 0 6 28 29 20
2014 DM 0 30 41 15 15 0 0 30 30 20
2014 DM-01 0 42 32 16 11 0 0 26 42 12
2011 DM 4 10 36 25 19 0 7 47 15 65
2011 DM-01 4 14 23 25 28 0 7 56 19 28
2011 DM-02 5 15 35 17 22 0 6 41 22 16
2008 DM 2 20 61 10 7 0 0 18 21 29
2008 DM-01 4 0 71 17 8 0 0 24 4 14
2008 DM-02 0 5 71 13 10 0 0 23 5 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 25 24 17 23 5 0 6 30 52 20
2014 DM 7 33 22 19 15 0 4 35 42 20
2014 DM-01 11 42 11 21 11 0 5 33 56 12
2011 DM 11 12 37 14 17 0 8 35 25 66
2011 DM-01 7 14 28 16 25 0 11 46 23 28
2011 DM-02 0 18 42 12 22 0 6 35 19 16
2008 DM 8 14 45 20 13 0 0 33 22 29
2008 DM-01 19 0 51 9 20 0 0 30 19 14
2008 DM-02 0 15 54 13 17 0 0 30 15 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 9 18 17 48 4 0 6 54 28 20
2014 DM 0 37 22 22 19 0 0 41 37 20
2014 DM-01 0 42 16 26 16 0 0 42 42 12
2011 DM 6 6 33 29 16 0 10 50 13 66
2011 DM-01 4 4 23 30 25 0 15 65 9 28
2011 DM-02 0 5 44 34 17 0 0 51 5 16
2008 DM 2 12 47 28 11 0 0 39 14 29
2008 DM-01 4 5 70 3 18 0 0 21 9 14
2008 DM-02 0 0 37 49 14 0 0 63 0 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 9 23 44 5 4 0 15 11 38 20
2014 DM 0 52 22 11 15 0 0 26 52 20
2014 DM-01 0 63 11 16 11 0 0 26 63 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 72 22 0 0 0 0 6 100 0 19
2014 DM 100 0 0 0 0 0 0 100 0 20
2014 DM-01 100 0 0 0 0 0 0 100 0 12
2011 DM 80 8 5 3 1 0 2 91 5 67
2011 DM-01 86 7 0 0 3 0 3 97 3 29
2011 DM-02 94 0 6 0 0 0 0 94 0 16
2008 DM 69 27 2 0 0 0 2 98 0 29
2008 DM-01 80 11 4 0 0 0 5 96 0 14
2008 DM-02 91 9 0 0 0 0 0 100 0 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 55 17 8 5 9 0 6 77 15 19
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 68 11 5 0 9 0 6 85 10 19
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 59 18 9 0 9 0 6 81 10 19
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12
2011 DM 64 19 9 6 1 0 1 84 8 67
2011 DM-01 81 10 6 3 0 0 0 91 3 29
2011 DM-02 70 30 0 0 0 0 0 100 0 16
2008 DM 67 19 2 2 0 0 10 96 2 29
2008 DM-01 47 21 4 5 0 0 23 88 7 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 52 16 18 0 9 0 6 72 9 20
2014 DM 70 30 0 0 0 0 0 100 0 20
2014 DM-01 58 42 0 0 0 0 0 100 0 12
2011 DM 68 16 6 3 5 2 1 86 8 67
2011 DM-01 88 6 0 4 3 0 0 94 6 29
2011 DM-02 75 18 0 0 0 7 0 100 0 16
2008 DM 61 25 4 0 0 0 10 96 0 29
2008 DM-01 52 15 9 0 0 0 23 88 0 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 32 40 5 4 9 0 11 81 14 20
2014 DM 41 56 4 0 0 0 0 96 0 20
2014 DM-01 37 58 5 0 0 0 0 95 0 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 73 21 0 0 0 0 6 100 0 20
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 45 9 17 0 9 0 21 68 11 20
2014 DM 74 7 7 4 4 4 0 85 8 20
2014 DM-01 68 11 5 5 5 5 0 83 11 12
2011 DM 42 27 15 2 6 0 9 75 9 67
2011 DM-01 57 30 4 4 0 0 6 92 4 29
2011 DM-02 34 23 26 0 7 0 10 63 8 16
2008 DM 28 25 0 12 0 0 35 81 19 29
2008 DM-01 17 28 0 29 0 0 27 61 39 14
2008 DM-02 33 5 0 0 0 0 62 100 0 10

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 50 7 9 0 9 0 25 76 11 20
2014 DM 81 7 7 4 0 0 0 89 4 20
2014 DM-01 79 11 5 5 0 0 0 89 5 12
2011 DM 57 13 15 1 3 0 11 79 5 66
2011 DM-01 70 14 7 0 0 0 9 92 0 29
2011 DM-02 56 19 15 0 0 0 10 83 0 16
2008 DM 45 10 4 6 2 0 33 81 13 29
2008 DM-01 29 20 4 15 5 0 27 67 28 14
2008 DM-02 31 5 10 0 0 0 53 78 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 45 13 13 0 9 0 21 73 11 20
2014 DM 48 44 4 4 0 0 0 93 4 20
2014 DM-01 37 58 0 5 0 0 0 95 5 12
2011 DM 50 21 12 4 4 0 8 77 9 67
2011 DM-01 61 26 4 4 0 0 6 92 4 29
2011 DM-02 56 17 15 7 0 0 5 77 7 16
2008 DM 47 6 4 0 10 0 33 79 15 29
2008 DM-01 33 11 5 0 25 0 27 59 33 14
2008 DM-02 42 0 5 0 0 0 53 89 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 70 9 0 0 0 0 21 100 0 20
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 69 12 3 2 3 1 10 91 5 67
2011 DM-01 76 9 3 0 0 0 12 96 0 29
2011 DM-02 76 12 0 7 0 0 5 93 7 16
2008 DM 63 4 2 0 0 0 31 97 0 29
2008 DM-01 69 0 4 0 0 0 27 94 0 14
2008 DM-02 38 15 0 0 0 0 48 100 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 25 11 13 4 9 0 40 59 20 20
2014 DM 26 33 0 4 0 0 37 94 6 20
2014 DM-01 11 47 0 5 0 0 37 92 8 12
2011 DM 20 19 3 3 4 1 50 80 14 67
2011 DM-01 16 13 4 4 4 3 57 74 18 29
2011 DM-02 19 0 0 0 5 0 76 78 22 16

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 37 23 0 0 9 0 31 88 12 20

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 45 16 0 0 9 0 31 88 12 20

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 47 13 4 0 9 0 27 82 12 19
2014 DM 48 41 7 0 4 0 0 89 4 20
2014 DM-01 32 58 11 0 0 0 0 89 0 12
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 49 21 0 0 0 0 31 100 0 17
2014 DM 48 37 4 0 0 4 7 96 0 20
2014 DM-01 42 42 5 0 0 5 5 94 0 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 45 26 4 0 9 5 13 85 10 20
2014 DM 52 48 0 0 0 0 0 100 0 20
2014 DM-01 42 58 0 0 0 0 0 100 0 12
2011 DM 72 10 6 1 6 1 3 86 8 66
2011 DM-01 90 7 0 0 0 3 0 100 0 28
2011 DM-02 81 13 0 0 0 0 6 100 0 16

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 57 18 4 0 9 0 13 86 10 20
2014 DM 67 7 0 0 0 0 26 100 0 20
2014 DM-01 58 5 0 0 0 0 37 100 0 12
2011 DM 68 13 12 0 2 0 6 86 2 67
2011 DM-01 83 3 7 0 0 0 7 93 0 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16
2008 DM 72 0 3 6 4 0 15 85 12 29
2008 DM-01 37 0 6 15 9 0 33 54 36 14
2008 DM-02 95 0 0 0 0 0 5 100 0 10

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 46 29 0 4 9 0 13 86 14 20
2014 DM 56 41 4 0 0 0 0 96 0 20
2014 DM-01 53 42 5 0 0 0 0 95 0 12
2011 DM 56 27 8 3 3 1 1 85 6 67
2011 DM-01 75 18 3 4 0 0 0 93 4 29
2011 DM-02 50 43 7 0 0 0 0 93 0 16
2008 DM 64 24 0 8 2 0 2 89 11 29
2008 DM-01 50 21 0 19 5 0 5 74 26 14
2008 DM-02 80 20 0 0 0 0 0 100 0 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 57 18 4 0 9 0 13 86 10 20
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 61 23 5 3 6 1 1 86 9 67
2011 DM-01 73 17 0 6 0 3 0 93 7 29
2011 DM-02 67 33 0 0 0 0 0 100 0 16
2008 DM 69 19 6 0 4 0 2 89 4 29
2008 DM-01 53 18 15 0 9 0 5 74 10 14
2008 DM-02 95 5 0 0 0 0 0 100 0 10

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 26 24 20 4 9 5 13 61 15 20
2014 DM 44 48 7 0 0 0 0 93 0 20
2014 DM-01 32 58 11 0 0 0 0 89 0 12
2011 DM 40 35 10 5 3 4 4 81 9 67
2011 DM-01 47 36 7 4 0 3 3 88 4 29
2011 DM-02 33 33 6 13 0 10 5 78 15 16
2008 DM 36 41 0 17 2 2 2 80 20 29
2008 DM-01 12 59 0 19 5 0 5 74 26 14
2008 DM-02 29 62 0 0 0 9 0 100 0 10
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 37 45 0 4 9 0 6 87 13 20
2014 DM 56 44 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 50 32 10 3 2 1 1 85 5 67
2011 DM-01 65 32 0 0 0 3 0 100 0 29
2011 DM-02 52 28 0 13 7 0 0 80 20 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 73 9 4 0 9 0 6 87 9 20
2014 DM 100 0 0 0 0 0 0 100 0 20
2014 DM-01 100 0 0 0 0 0 0 100 0 12
2011 DM 73 17 6 0 0 3 1 93 0 67
2011 DM-01 84 10 0 0 0 6 0 100 0 29
2011 DM-02 82 18 0 0 0 0 0 100 0 16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 69 17 0 0 0 9 6 100 0 20
2014 DM 93 4 4 0 0 0 0 96 0 20
2014 DM-01 89 5 5 0 0 0 0 95 0 12
2011 DM 67 24 2 1 2 1 2 95 4 67
2011 DM-01 87 6 0 0 3 3 0 97 3 29
2011 DM-02 69 26 0 0 0 0 5 100 0 16
2008 DM 74 22 2 0 2 0 0 96 2 29
2008 DM-01 91 0 5 0 4 0 0 91 4 14
2008 DM-02 85 15 0 0 0 0 0 100 0 10

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 57 29 0 0 9 0 6 91 9 20
2014 DM 93 4 0 0 0 4 0 100 0 20
2014 DM-01 89 5 0 0 0 5 0 100 0 12
2011 DM 66 16 7 5 4 1 1 85 8 67
2011 DM-01 82 9 4 0 3 3 0 93 3 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 32 20 0 0 9 0 39 86 14 20
2014 DM 48 7 4 4 0 0 37 88 6 20
2014 DM-01 37 5 5 5 0 0 47 80 10 12
2011 DM 41 8 8 3 3 5 33 79 9 67
2011 DM-01 55 6 0 4 0 6 29 95 5 29
2011 DM-02 28 13 0 0 0 5 54 100 0 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 57 37 0 0 0 0 6 100 0 20
2014 DM 46 23 4 0 0 0 27 95 0 19
2014 DM-01 42 21 0 0 0 0 37 100 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 59 22 0 0 9 0 10 90 10 20
2014 DM 89 11 0 0 0 0 0 100 0 20
2014 DM-01 89 11 0 0 0 0 0 100 0 12
2011 DM 81 8 3 2 0 4 3 95 2 66
2011 DM-01 87 9 4 0 0 0 0 96 0 29
2011 DM-02 93 0 0 0 0 0 7 100 0 16
2008 DM 93 2 4 0 0 0 1 96 0 29
2008 DM-01 96 0 4 0 0 0 0 96 0 14
2008 DM-02 77 9 9 0 0 0 5 91 0 10

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 48 29 4 0 9 5 6 86 10 20
2014 DM 41 30 4 26 0 0 0 70 26 20
2014 DM-01 26 37 0 37 0 0 0 63 37 12
2011 DM 57 23 7 4 2 4 3 86 6 67
2011 DM-01 64 26 0 7 0 0 4 93 7 29
2011 DM-02 74 7 5 7 0 7 0 87 7 16
2008 DM 43 36 10 2 8 0 0 79 10 29
2008 DM-01 26 50 0 5 19 0 0 75 25 14
2008 DM-02 71 29 0 0 0 0 0 100 0 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 30 9 16 4 0 0 41 67 6 20
2014 DM 63 4 0 4 0 0 30 95 5 20
2014 DM-01 58 5 0 5 0 0 32 92 8 12
2011 DM 32 11 8 2 4 0 43 75 12 65
2011 DM-01 37 10 0 3 4 0 47 88 12 28
2011 DM-02 30 6 0 0 0 0 64 100 0 16
2008 DM 10 3 14 5 8 0 61 32 33 29
2008 DM-01 9 6 0 11 19 0 55 33 67 14
2008 DM-02 19 0 0 0 0 0 81 100 0 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 62 17 4 0 9 0 9 87 9 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 59 27 0 0 9 0 6 91 9 20
2014 DM 48 52 0 0 0 0 0 100 0 20
2014 DM-01 37 63 0 0 0 0 0 100 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 59 23 4 9 0 0 6 87 9 20
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 61 22 12 0 2 1 1 86 2 67
2011 DM-01 77 13 7 0 0 3 0 93 0 29
2011 DM-02 63 31 6 0 0 0 0 94 0 16

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 64 21 0 9 0 0 6 91 9 20
2014 DM 93 7 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 78 14 6 0 2 0 1 92 2 66
2011 DM-01 93 4 4 0 0 0 0 96 0 29
2011 DM-02 81 19 0 0 0 0 0 100 0 16
2008 DM 81 13 0 0 4 0 2 96 4 29
2008 DM-01 59 31 0 0 9 0 0 91 9 14
2008 DM-02 93 0 0 0 0 0 7 100 0 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 64 8 0 12 0 0 15 86 14 20
2014 DM 63 7 4 26 0 0 0 70 26 20
2014 DM-01 53 5 5 37 0 0 0 58 37 12
2011 DM 67 16 13 2 2 0 1 84 3 67
2011 DM-01 82 10 4 4 0 0 0 93 4 29
2011 DM-02 75 18 7 0 0 0 0 93 0 16

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 64 8 0 12 0 0 15 86 14 20
2014 DM 67 4 4 26 0 0 0 70 26 20
2014 DM-01 58 0 5 37 0 0 0 58 37 12
2011 DM 71 13 13 0 2 0 1 85 2 67
2011 DM-01 86 4 11 0 0 0 0 89 0 29
2011 DM-02 74 26 0 0 0 0 0 100 0 16
2008 DM 85 2 0 9 4 0 0 87 13 29
2008 DM-01 65 5 0 20 10 0 0 69 31 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 39 9 13 4 4 9 23 71 11 20
2014 DM 73 12 12 0 0 0 4 88 0 19
2014 DM-01 78 17 0 0 0 0 6 100 0 11
2011 DM 53 16 10 5 2 1 13 80 8 67
2011 DM-01 56 26 3 3 0 0 12 93 4 29
2011 DM-02 59 0 12 0 0 5 24 83 0 16
2008 DM 32 18 5 9 5 2 30 73 20 29
2008 DM-01 24 11 5 15 11 4 28 53 39 14
2008 DM-02 41 0 10 9 0 0 40 68 15 10
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 DM 38 25 38 20
2014 DM 30 44 26 20
2014 DM-01 21 53 26 12
2011 DM 31 49 20 67
2011 DM-01 36 39 25 29
2011 DM-02 18 72 10 16
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 39 38 4 9 0 5 6 86 10 20
2014 DM 44 52 0 0 0 4 0 100 0 20
2014 DM-01 42 53 0 0 0 5 0 100 0 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 63 18 5 0 9 0 6 86 9 20
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12
2011 DM 65 21 7 1 2 0 4 89 3 67
2011 DM-01 77 20 0 0 0 0 3 100 0 29
2011 DM-02 68 20 5 0 0 0 7 95 0 16
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 14 12 0 0 0 0 73 100 0 20
2014 DM 30 0 0 0 0 0 70 100 0 20
2014 DM-01 37 0 0 0 0 0 63 100 0 12
2011 DM 10 5 8 5 0 1 70 54 18 67
2011 DM-01 17 3 0 4 0 3 74 85 15 29
2011 DM-02 6 0 0 6 0 0 88 50 50 16
2008 DM 2 0 1 0 2 2 92 36 39 29
2008 DM-01 0 0 3 0 5 0 92 0 61 14
2008 DM-02 8 0 0 0 0 9 83 100 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 27 11 19 0 0 0 43 66 0 20
2014 DM 19 44 0 0 0 4 33 100 0 20
2014 DM-01 11 42 0 0 0 5 42 100 0 12
2011 DM 32 20 11 6 2 7 23 74 10 67
2011 DM-01 32 23 7 4 0 9 25 83 5 29
2011 DM-02 47 16 0 6 0 0 30 91 9 16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 11 0 0 0 9 0 81 56 44 20
2014 DM 15 0 0 0 0 0 85 100 0 20
2014 DM-01 5 0 0 0 0 0 95 100 0 12
2011 DM 10 6 7 1 0 4 72 67 5 67
2011 DM-01 12 0 4 0 0 3 81 78 0 29
2011 DM-02 12 0 0 0 0 0 88 100 0 16
2008 DM 1 0 0 0 0 2 96 100 0 29
2008 DM-01 3 0 0 0 0 5 92 100 0 14
2008 DM-02 0 0 0 0 0 0 100 0 0 10

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 23 0 0 0 9 0 68 73 27 20
2014 DM 22 0 0 0 0 0 78 100 0 20
2014 DM-01 11 0 0 0 0 0 89 100 0 12
2011 DM 22 12 5 1 2 5 52 81 6 67
2011 DM-01 26 9 4 0 0 3 59 91 0 29
2011 DM-02 16 6 0 0 0 0 78 100 0 16
2008 DM 6 2 0 0 0 4 88 100 0 29
2008 DM-01 9 5 0 0 0 4 81 100 0 14
2008 DM-02 7 0 0 0 0 9 84 100 0 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 39 42 0 6 0 13 0 94 6 20
2014 DM 44 41 4 0 0 4 7 96 0 20
2014 DM-01 37 47 5 0 0 0 11 94 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 68 18 0 14 0 0 0 86 14 20
2014 DM 56 37 4 0 0 4 0 96 0 20
2014 DM-01 47 47 0 0 0 5 0 100 0 12
2011 DM 69 13 6 2 0 9 1 92 2 66
2011 DM-01 80 13 0 0 0 7 0 100 0 29
2011 DM-02 78 11 5 0 0 7 0 95 0 16
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 43 25 7 7 12 0 6 72 21 20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 5 36 22 23 7 0 6 44 33 20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 5 36 30 20 4 0 6 44 25 20

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 0 43 30 18 4 0 6 45 22 20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 21 30 19 16 7 0 6 55 25 20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 4 27 37 16 11 0 6 32 29 20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 45 30 12 7 0 0 6 79 8 20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 23 57 7 7 0 0 6 85 8 20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 28 41 17 8 0 0 6 74 8 19

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 40 35 5 11 4 0 6 79 15 20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 48 27 17 4 0 0 6 79 4 20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 75 16 4 0 0 0 6 96 0 20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 54 32 0 9 0 0 6 91 9 20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 59 14 5 0 9 0 13 85 10 20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 46 33 16 0 0 0 6 83 0 20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 51 25 9 0 9 0 6 81 10 20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 82 0 0 0 9 0 9 91 9 20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 62 23 5 0 4 0 6 90 4 20

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 0 14 45 9 27 0 6 15 38 20

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 4 28 38 20 4 0 6 25 34 20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 62 24 0 9 0 0 6 91 9 20

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 27 39 20 9 0 0 6 69 9 20
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 DM 0 100 20
2014 DM-01 0 100 12
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 DM 56 25 0 0 13 0 6 60 40 20
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