2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - DD

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 31 38 8 14 9 0 0 69 23 44
2017 DD-04 25 38 13 17 7 0 0 63 24 28
2014 DD 17 50 6 22 6 0 0 66 28 66
2014 DD-04 9 46 10 29 5 0 0 56 35 37
2014 DD-05 22 67 0 12 0 0 0 88 12 14
2011 DD 41 43 3 10 2 0 1 85 12 117
2011 DD-03 23 66 5 5 0 0 0 89 5 17
2011 DD-04 40 42 5 12 1 0 0 82 14 66
2011 DD-05 57 32 0 11 0 0 0 89 11 19
2008 DD 37 47 5 11 0 0 0 84 11 88
2008 DD-03 33 67 0 0 0 0 0 100 0 14
2008 DD-04 34 42 7 17 0 0 0 75 17 42
2008 DD-05 58 30 0 12 0 0 0 88 12 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 71 14 6 3 0 0 6 90 4 43
2017 DD-04 73 11 9 0 0 0 7 90 0 27
2014 DD 63 28 7 0 2 0 0 92 2 66
2014 DD-04 56 42 2 0 0 0 0 98 0 37
2014 DD-05 73 6 22 0 0 0 0 78 0 14
2011 DD 76 17 3 0 2 1 2 95 2 117
2011 DD-03 81 11 8 0 0 0 0 92 0 17
2011 DD-04 79 16 3 0 1 0 0 96 1 66
2011 DD-05 74 16 0 0 0 5 5 100 0 19
2008 DD 80 14 1 2 1 0 1 95 3 87
2008 DD-03 84 16 0 0 0 0 0 100 0 14
2008 DD-04 76 16 3 2 3 0 0 92 5 41
2008 DD-05 87 5 0 4 0 0 4 96 4 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 63 26 6 0 2 0 3 91 2 44
2017 DD-04 63 26 7 0 3 0 0 89 3 28
2014 DD 65 27 5 2 0 0 2 94 2 66
2014 DD-04 67 27 3 3 0 0 0 94 3 37
2014 DD-05 57 27 16 0 0 0 0 84 0 14
2011 DD 75 15 2 3 2 1 2 93 5 117
2011 DD-03 83 11 0 0 0 0 6 100 0 17
2011 DD-04 75 20 3 0 1 0 0 96 1 66
2011 DD-05 79 5 0 6 0 5 5 94 6 19
2008 DD 80 12 2 3 1 0 1 93 5 88
2008 DD-03 100 0 0 0 0 0 0 100 0 14
2008 DD-04 74 15 3 5 3 0 0 90 7 42
2008 DD-05 78 9 4 5 0 0 4 91 5 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 38 41 10 7 4 0 0 79 12 43
2017 DD-04 33 46 10 7 4 0 0 79 11 27
2014 DD 34 37 13 9 7 0 0 71 16 66
2014 DD-04 26 39 15 14 5 0 0 66 19 37
2014 DD-05 43 45 6 6 0 0 0 88 6 14
2011 DD 39 38 9 8 5 1 1 78 13 117
2011 DD-03 13 58 12 12 5 0 0 71 17 17
2011 DD-04 46 30 12 8 4 0 0 76 12 66
2011 DD-05 47 43 0 5 6 0 0 89 11 19

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 22 30 19 23 6 0 0 52 29 44
2017 DD-04 14 22 30 30 3 0 0 36 34 28
2014 DD 12 36 16 20 17 0 0 47 37 66
2014 DD-04 8 33 18 19 22 0 0 41 41 37
2014 DD-05 6 49 14 24 8 0 0 55 31 14
2011 DD 30 44 10 8 6 0 1 75 15 118
2011 DD-03 22 59 13 5 0 0 0 82 5 17
2011 DD-04 33 36 12 10 9 0 0 69 19 66
2011 DD-05 35 54 0 10 0 0 0 90 10 20
2008 DD 32 39 9 18 1 1 0 72 19 89
2008 DD-03 18 47 6 20 0 8 0 71 22 14
2008 DD-04 34 42 6 16 2 0 0 77 18 42
2008 DD-05 42 33 17 9 0 0 0 74 9 21

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 43 46 7 2 0 2 0 91 2 43
2017 DD-04 38 44 10 3 0 3 0 86 4 28
2014 DD 42 37 12 7 2 0 0 80 9 66
2014 DD-04 36 42 13 5 3 0 0 78 8 37
2014 DD-05 49 37 0 14 0 0 0 86 14 14
2011 DD 51 31 8 7 2 0 1 82 9 117
2011 DD-03 64 31 5 0 0 0 0 95 0 17
2011 DD-04 46 31 9 12 2 0 0 78 13 66
2011 DD-05 65 30 5 0 0 0 0 95 0 19
2008 DD 48 37 10 1 4 0 0 85 5 88
2008 DD-03 56 28 0 0 16 0 0 84 16 14
2008 DD-04 44 42 11 3 0 0 0 86 3 42
2008 DD-05 44 38 13 0 4 0 0 82 4 20

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 51 36 7 6 0 0 0 88 6 43
2017 DD-04 48 42 7 3 0 0 0 90 3 28
2014 DD 47 35 10 6 0 0 1 84 6 66
2014 DD-04 44 39 11 6 0 0 0 84 6 37
2014 DD-05 51 27 8 14 0 0 0 78 14 14
2011 DD 54 33 6 3 3 1 1 88 6 118
2011 DD-03 59 41 0 0 0 0 0 100 0 17
2011 DD-04 54 31 6 6 3 0 0 85 9 66
2011 DD-05 66 25 9 0 0 0 0 91 0 20
2008 DD 46 48 5 0 1 0 0 95 1 89
2008 DD-03 32 68 0 0 0 0 0 100 0 14
2008 DD-04 46 44 9 0 0 0 0 91 0 42
2008 DD-05 49 47 0 0 4 0 0 96 4 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 45 42 9 4 0 0 0 87 4 43
2017 DD-04 43 41 10 6 0 0 0 84 6 28
2014 DD 44 40 9 3 2 0 2 86 5 66
2014 DD-04 35 46 11 3 3 0 3 83 6 37
2014 DD-05 65 35 0 0 0 0 0 100 0 14

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 41 22 20 11 2 0 3 66 14 43
2017 DD-04 43 20 21 12 3 0 0 64 16 28
2014 DD 35 37 7 9 8 2 3 75 18 66
2014 DD-04 24 50 7 8 9 3 0 75 17 37
2014 DD-05 57 24 6 6 8 0 0 80 14 14
2011 DD 48 27 11 8 4 0 2 77 12 118
2011 DD-03 70 25 0 5 0 0 0 95 5 17
2011 DD-04 46 26 12 10 4 0 2 73 15 66
2011 DD-05 46 31 23 0 0 0 0 77 0 20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 25 24 13 6 14 9 9 60 24 43
2017 DD-04 21 29 10 6 16 10 7 61 27 28
2014 DD 25 18 18 6 15 3 14 52 26 66
2014 DD-04 21 11 27 5 17 5 13 39 27 37
2014 DD-05 45 31 0 8 16 0 0 76 24 14
2011 DD 31 21 10 9 12 3 15 63 25 118
2011 DD-03 24 18 11 0 25 6 17 54 32 17
2011 DD-04 31 18 9 15 12 3 12 57 32 66
2011 DD-05 50 14 15 5 0 0 16 77 6 20
2008 DD 34 27 10 15 7 1 6 65 24 88
2008 DD-03 27 41 0 8 16 8 0 74 26 14
2008 DD-04 35 27 12 11 6 0 8 68 19 42
2008 DD-05 27 25 14 18 7 0 9 57 28 20

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 33 41 21 2 2 0 0 74 4 44
2017 DD-04 36 34 23 3 3 0 0 70 7 28
2014 DD 18 53 19 9 0 0 0 72 9 66
2014 DD-04 17 51 21 11 0 0 0 68 11 37
2014 DD-05 14 65 8 14 0 0 0 78 14 14
2011 DD 34 45 11 4 6 0 1 79 10 118
2011 DD-03 35 60 5 0 0 0 0 95 0 17
2011 DD-04 33 36 18 6 7 0 0 69 14 66
2011 DD-05 42 58 0 0 0 0 0 100 0 20
2008 DD 36 46 6 4 7 0 0 82 11 88
2008 DD-03 27 55 0 10 8 0 0 82 18 14
2008 DD-04 34 53 4 3 6 0 0 88 8 42
2008 DD-05 40 35 16 0 9 0 0 75 9 20

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 13 34 31 9 13 0 0 47 22 44
2017 DD-04 11 29 31 9 20 0 0 40 30 28
2014 DD 14 31 27 12 15 0 0 45 28 66
2014 DD-04 12 30 27 14 16 0 0 43 30 37
2014 DD-05 14 55 23 8 0 0 0 69 8 14
2011 DD 27 32 18 10 11 0 2 61 21 118
2011 DD-03 35 29 19 12 5 0 0 64 17 17
2011 DD-04 25 33 15 12 14 0 2 59 26 66
2011 DD-05 36 36 15 9 5 0 0 71 14 20

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 25 32 25 10 8 0 0 56 18 44
2017 DD-04 18 35 30 7 10 0 0 54 17 28

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 36 40 15 2 6 0 0 76 8 44
2017 DD-04 36 43 14 3 3 0 0 80 6 28
2014 DD 29 49 10 10 0 2 0 80 10 66
2014 DD-04 25 51 11 11 0 3 0 77 12 37
2014 DD-05 31 45 12 12 0 0 0 76 12 14
2011 DD 45 33 15 2 3 1 1 79 6 118
2011 DD-03 47 42 12 0 0 0 0 88 0 17
2011 DD-04 48 30 17 1 5 0 0 78 6 66
2011 DD-05 52 25 14 9 0 0 0 77 9 20
2008 DD 38 52 5 1 3 2 0 92 4 88
2008 DD-03 13 66 13 0 8 0 0 79 8 14
2008 DD-04 42 52 3 0 3 0 0 94 3 42
2008 DD-05 49 38 0 4 0 9 0 95 5 20

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 23 31 24 14 6 2 0 55 21 44
2017 DD-04 23 28 23 13 10 3 0 52 24 28

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 43 43 13 0 0 0 0 87 0 44
2017 DD-04 52 34 14 0 0 0 0 86 0 28
2014 DD 52 36 10 1 0 0 0 89 1 66
2014 DD-04 60 27 13 0 0 0 0 87 0 37
2014 DD-05 31 49 14 6 0 0 0 80 6 14
2011 DD 57 33 7 0 1 1 1 92 1 117
2011 DD-03 58 30 11 0 0 0 0 89 0 17
2011 DD-04 60 33 7 0 0 0 0 93 0 66
2011 DD-05 67 30 4 0 0 0 0 96 0 20

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 16 48 18 9 10 0 0 64 19 43
2017 DD-04 11 48 21 10 10 0 0 59 20 28
2014 DD 16 30 19 18 12 0 5 48 32 66
2014 DD-04 14 32 26 16 11 0 0 46 27 37
2014 DD-05 16 47 16 22 0 0 0 63 22 14
2011 DD 31 40 10 9 6 1 2 73 16 116
2011 DD-03 29 40 12 6 8 0 6 73 14 17
2011 DD-04 31 39 9 14 8 0 0 70 21 66
2011 DD-05 45 40 14 0 0 0 0 86 0 20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 25 35 19 15 6 0 0 60 20 44
2017 DD-04 18 37 21 20 3 0 0 56 24 28
2014 DD 22 25 24 14 11 0 5 49 26 66
2014 DD-04 17 30 26 11 17 0 0 46 28 37
2014 DD-05 41 35 16 8 0 0 0 76 8 14

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 22 33 26 11 8 0 0 55 18 44
2017 DD-04 22 34 24 13 7 0 0 56 20 28
2014 DD 20 33 23 15 9 0 0 53 24 66
2014 DD-04 12 42 24 14 8 0 0 54 22 37
2014 DD-05 37 23 26 14 0 0 0 61 14 14
2011 DD 35 39 13 5 5 2 1 75 11 117
2011 DD-03 46 25 29 0 0 0 0 71 0 17
2011 DD-04 35 41 7 9 8 0 0 76 17 66
2011 DD-05 33 47 15 0 0 5 0 84 0 19

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 45 41 13 2 0 0 0 85 2 44
2017 DD-04 43 36 17 3 0 0 0 80 3 28
2014 DD 39 40 16 5 0 0 0 79 5 66
2014 DD-04 41 43 16 0 0 0 0 84 0 37
2014 DD-05 43 35 8 14 0 0 0 78 14 14
2011 DD 47 35 13 2 3 0 1 82 5 118
2011 DD-03 64 18 19 0 0 0 0 81 0 17
2011 DD-04 45 34 15 3 3 0 0 79 6 66
2011 DD-05 47 53 0 0 0 0 0 100 0 20
2008 DD 51 35 10 1 2 0 0 86 4 88
2008 DD-03 43 37 13 0 8 0 0 80 8 14
2008 DD-04 52 40 6 3 0 0 0 92 3 42
2008 DD-05 52 31 13 0 5 0 0 82 5 20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 53 18 18 2 4 0 4 74 7 44
2017 DD-04 57 20 13 3 3 0 3 80 7 28
2014 DD 50 27 14 7 2 0 0 77 9 66
2014 DD-04 52 27 10 8 3 0 0 79 11 37
2014 DD-05 45 35 20 0 0 0 0 80 0 14
2011 DD 50 29 10 5 5 0 1 80 10 118
2011 DD-03 30 52 12 0 6 0 0 82 6 17
2011 DD-04 55 22 11 8 5 0 0 77 12 66
2011 DD-05 65 25 10 0 0 0 0 90 0 20
2008 DD 41 30 15 11 3 0 0 71 14 88
2008 DD-03 51 21 16 13 0 0 0 72 13 14
2008 DD-04 41 29 17 10 3 0 0 70 13 42
2008 DD-05 48 27 7 13 5 0 0 75 17 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 17 24 32 16 7 2 2 24 43 43
2017 DD-04 14 25 43 8 7 0 4 15 40 27
2014 DD 14 34 32 9 9 0 1 18 49 66
2014 DD-04 13 46 23 11 8 0 0 19 58 37
2014 DD-05 14 22 51 8 6 0 0 14 35 14
2011 DD 15 19 37 16 9 1 3 26 35 117
2011 DD-03 30 18 23 7 22 0 0 29 48 17
2011 DD-04 11 18 41 22 6 1 2 29 29 66
2011 DD-05 10 15 49 10 11 0 5 22 26 20
2008 DD 17 25 28 19 11 0 1 30 42 87
2008 DD-03 16 28 21 21 8 0 6 31 47 14
2008 DD-04 18 16 36 19 11 0 0 30 34 42
2008 DD-05 16 39 19 12 14 0 0 25 55 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 10 18 33 11 16 7 4 31 32 43
2017 DD-04 11 17 28 18 11 7 7 34 33 27
2014 DD 13 28 21 15 14 6 3 32 45 66
2014 DD-04 15 29 32 7 14 0 2 22 46 37
2014 DD-05 0 43 0 28 8 14 8 45 55 14
2011 DD 9 20 25 20 18 2 6 42 31 117
2011 DD-03 5 17 18 19 41 0 0 60 23 17
2011 DD-04 11 23 24 22 15 0 5 39 35 65
2011 DD-05 5 9 30 26 11 5 14 45 18 20
2008 DD 12 17 28 23 17 1 3 41 30 87
2008 DD-03 20 16 29 21 8 0 6 31 39 14
2008 DD-04 6 16 34 23 18 2 2 43 22 42
2008 DD-05 9 19 24 26 18 0 4 46 29 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 21 20 26 9 12 7 4 24 47 43
2017 DD-04 21 20 27 7 11 7 7 21 48 28
2014 DD 29 15 25 18 6 4 3 26 47 66
2014 DD-04 31 19 27 12 8 3 0 21 51 37
2014 DD-05 27 16 31 12 0 6 8 14 50 14
2011 DD 16 22 25 21 11 1 4 34 40 117
2011 DD-03 11 13 23 12 35 0 6 49 26 17
2011 DD-04 18 26 26 22 8 0 0 30 44 65
2011 DD-05 15 15 24 26 5 0 14 37 36 20
2008 DD 15 26 35 14 8 2 1 22 42 88
2008 DD-03 13 30 41 16 0 0 0 16 43 14
2008 DD-04 14 30 32 13 8 4 0 22 46 42
2008 DD-05 9 25 30 18 13 0 5 33 35 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 2 10 39 18 28 0 2 48 12 41
2017 DD-04 4 4 36 26 27 0 4 54 8 26
2014 DD 4 12 30 34 14 0 6 51 18 65
2014 DD-04 0 11 24 43 17 0 5 63 12 36
2014 DD-05 6 8 29 51 6 0 0 57 14 14
2011 DD 9 12 33 23 19 2 2 43 22 116
2011 DD-03 6 18 25 18 34 0 0 52 23 17
2011 DD-04 10 14 35 21 19 1 0 40 24 64
2011 DD-05 5 0 50 34 5 0 5 41 6 20
2008 DD 4 16 38 27 12 1 2 40 21 87
2008 DD-03 0 32 32 29 8 0 0 36 32 14
2008 DD-04 9 13 39 22 13 2 2 37 23 42
2008 DD-05 0 13 43 30 9 0 5 41 14 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 12 23 22 20 16 2 4 39 38 43
2017 DD-04 7 26 24 26 11 4 4 39 35 27
2014 DD 18 18 36 16 7 0 6 25 37 66
2014 DD-04 16 22 39 15 3 0 5 19 40 37
2014 DD-05 14 14 45 14 14 0 0 27 27 14
2011 DD 14 21 25 16 16 2 5 35 37 117
2011 DD-03 6 35 25 7 28 0 0 35 40 17
2011 DD-04 14 20 28 18 16 2 3 36 35 65
2011 DD-05 10 15 26 25 10 5 9 41 29 20
2008 DD 11 14 27 30 16 1 2 47 25 88
2008 DD-03 16 14 36 21 13 0 0 34 30 14
2008 DD-04 9 18 16 35 18 2 3 56 28 42
2008 DD-05 10 9 47 21 9 0 4 31 20 20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 4 12 34 14 16 2 17 37 20 43
2017 DD-04 7 7 42 11 15 4 14 32 17 27
2014 DD 12 16 21 19 20 3 9 45 32 66
2014 DD-04 12 24 24 19 13 5 3 35 39 37
2014 DD-05 0 6 14 45 27 0 8 79 6 14
2011 DD 11 11 16 24 23 3 11 56 25 117
2011 DD-03 6 11 23 13 29 0 18 52 20 17
2011 DD-04 12 9 15 26 28 3 7 59 24 65
2011 DD-05 10 5 14 35 11 0 25 61 20 20
2008 DD 9 13 18 29 19 2 10 54 26 88
2008 DD-03 16 18 32 13 6 0 16 23 40 14
2008 DD-04 6 13 19 34 25 2 2 61 19 42
2008 DD-05 9 7 7 27 21 5 25 67 23 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 19 16 32 4 14 7 8 22 41 43
2017 DD-04 26 13 29 4 11 7 10 18 47 27
2014 DD 24 15 26 15 9 8 4 27 43 66
2014 DD-04 32 16 18 18 11 3 2 31 50 37
2014 DD-05 0 27 43 8 6 16 0 16 33 14
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 62 15 5 0 2 0 16 92 2 43
2017 DD-04 66 20 0 0 0 0 14 100 0 28
2014 DD 72 16 6 0 3 0 3 91 3 66
2014 DD-04 71 16 7 0 6 0 0 87 6 37
2014 DD-05 57 28 8 0 0 0 8 92 0 14
2011 DD 69 18 4 0 2 1 4 93 3 116
2011 DD-03 75 19 0 0 0 0 6 100 0 17
2011 DD-04 73 20 5 0 3 0 0 93 3 65
2011 DD-05 69 16 0 0 0 0 15 100 0 19
2008 DD 70 13 2 2 1 1 11 94 3 89
2008 DD-03 67 10 0 0 0 0 24 100 0 14
2008 DD-04 77 9 5 0 0 2 7 95 0 42
2008 DD-05 69 10 0 9 4 0 9 86 14 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 7 37 16 15 14 2 9 49 33 43
2017 DD-04 8 32 17 20 17 3 3 42 40 28
2014 DD 18 30 22 11 13 3 3 51 25 65
2014 DD-04 20 27 24 8 20 0 0 48 28 36
2014 DD-05 20 37 22 8 0 6 8 66 9 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 25 19 22 15 12 2 5 47 29 43
2017 DD-04 14 19 24 24 13 3 3 36 39 28
2014 DD 27 26 13 11 20 2 2 55 32 66
2014 DD-04 22 21 13 14 30 0 0 43 44 37
2014 DD-05 29 35 12 8 16 0 0 65 24 14

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 11 31 29 6 12 2 9 47 21 43
2017 DD-04 8 26 30 9 14 3 10 38 27 28
2014 DD 18 35 21 18 5 0 3 55 24 66
2014 DD-04 16 30 24 25 6 0 0 46 30 37
2014 DD-05 22 35 22 22 0 0 0 57 22 14
2011 DD 27 32 11 15 10 2 3 62 26 118
2011 DD-03 53 31 0 11 5 0 0 83 17 17
2011 DD-04 23 30 17 15 13 2 2 54 28 66
2011 DD-05 31 30 10 10 5 4 10 71 17 20
2008 DD 24 36 11 20 2 5 2 64 23 89
2008 DD-03 30 34 8 28 0 0 0 64 28 14
2008 DD-04 30 28 12 18 3 8 2 64 23 42
2008 DD-05 13 59 15 0 4 4 4 79 5 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 7 26 17 21 8 18 4 42 36 44
2017 DD-04 8 26 20 23 3 17 3 42 33 28
2014 DD 15 31 16 14 6 15 3 56 25 66
2014 DD-04 10 26 21 22 6 15 0 43 33 37
2014 DD-05 24 41 22 0 8 6 0 69 8 14
2011 DD 24 31 11 14 9 6 4 62 26 117
2011 DD-03 34 24 0 24 0 12 6 71 29 17
2011 DD-04 25 31 14 12 12 6 2 59 26 66
2011 DD-05 31 20 15 10 5 9 10 63 18 20
2008 DD 24 31 11 13 6 9 5 65 23 89
2008 DD-03 16 21 0 20 0 19 24 64 36 14
2008 DD-04 33 15 21 15 6 10 0 54 23 42
2008 DD-05 20 59 4 4 4 4 4 86 9 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 0 16 18 26 10 21 9 23 51 44
2017 DD-04 0 18 12 31 10 21 7 25 58 28
2014 DD 4 21 27 18 9 16 5 31 35 66
2014 DD-04 5 16 25 24 17 13 0 24 47 37
2014 DD-05 0 29 49 0 0 22 0 37 0 14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 18 42 18 11 4 2 4 65 16 44
2017 DD-04 22 37 21 10 3 3 3 64 14 28
2014 DD 26 46 12 12 3 0 0 72 15 66
2014 DD-04 22 37 16 19 5 0 0 59 24 37
2014 DD-05 29 63 8 0 0 0 0 92 0 14
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 14 47 20 6 13 0 0 61 19 44
2017 DD-04 14 38 20 6 21 0 0 53 27 28
2014 DD 28 40 17 3 12 0 0 68 16 66
2014 DD-04 28 25 22 6 19 0 0 54 25 37
2014 DD-05 22 65 6 0 8 0 0 86 8 14
2011 DD 28 39 13 10 7 1 3 69 18 118
2011 DD-03 42 36 12 5 5 0 0 77 11 17
2011 DD-04 27 34 17 12 7 0 3 63 20 66
2011 DD-05 37 44 5 14 0 0 0 81 14 20
2008 DD 29 42 15 9 3 0 2 72 13 89
2008 DD-03 40 44 8 0 0 0 8 91 0 14
2008 DD-04 25 43 18 12 3 0 0 68 15 42
2008 DD-05 26 44 11 11 4 0 4 73 16 21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 27 32 15 6 13 6 0 63 21 44
2017 DD-04 22 27 10 10 20 10 0 55 34 28
2014 DD 29 32 17 5 12 5 0 64 18 66
2014 DD-04 26 23 16 8 22 5 0 51 32 37
2014 DD-05 43 35 16 0 0 6 0 83 0 14
2011 DD 35 34 11 7 6 3 4 74 14 118
2011 DD-03 36 48 5 11 0 0 0 83 11 17
2011 DD-04 34 31 11 9 7 3 5 71 18 66
2011 DD-05 47 33 15 5 0 0 0 80 5 20
2008 DD 34 36 17 7 5 1 1 71 12 89
2008 DD-03 34 50 8 0 8 0 0 84 8 14
2008 DD-04 35 25 25 9 6 0 0 61 15 42
2008 DD-05 30 53 6 0 4 3 4 90 5 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 24 32 22 9 13 0 0 56 22 44
2017 DD-04 22 31 20 7 20 0 0 53 27 28
2014 DD 26 33 21 7 13 0 0 59 20 65
2014 DD-04 26 25 19 8 22 0 0 51 30 37
2014 DD-05 16 47 31 6 0 0 0 63 6 14
2011 DD 31 32 15 12 7 0 2 65 20 118
2011 DD-03 48 22 6 24 0 0 0 70 24 17
2011 DD-04 29 33 15 11 10 0 2 64 21 66
2011 DD-05 27 35 23 15 0 0 0 62 15 20
2008 DD 28 48 10 6 7 0 1 77 13 89
2008 DD-03 24 71 5 0 0 0 0 95 0 14
2008 DD-04 28 42 12 11 7 0 0 70 19 42
2008 DD-05 33 48 11 0 4 0 4 84 4 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 72 11 2 0 4 0 11 93 5 44
2017 DD-04 80 9 0 0 0 0 10 100 0 28
2014 DD 68 23 3 0 3 0 3 93 3 66
2014 DD-04 68 21 5 0 6 0 0 89 6 37
2014 DD-05 71 22 0 0 0 0 8 100 0 14
2011 DD 78 13 2 1 1 1 4 97 2 117
2011 DD-03 83 11 0 0 0 0 6 100 0 17
2011 DD-04 80 12 3 2 0 0 3 95 2 65
2011 DD-05 81 14 0 0 0 0 5 100 0 20
2008 DD 85 7 2 0 0 0 6 98 0 89
2008 DD-03 84 0 8 0 0 0 8 91 0 14
2008 DD-04 88 6 0 0 0 0 6 100 0 42
2008 DD-05 78 10 4 0 0 0 9 96 0 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 41 31 4 2 11 0 11 80 15 44
2017 DD-04 43 28 3 3 9 0 13 81 15 28
2014 DD 44 27 9 6 10 3 3 74 17 66
2014 DD-04 36 32 13 5 11 0 2 69 17 37
2014 DD-05 73 8 6 0 0 14 0 93 0 14
2011 DD 46 26 9 3 6 4 6 80 10 117
2011 DD-03 36 23 14 5 6 11 6 70 13 17
2011 DD-04 47 26 9 4 6 2 7 80 11 66
2011 DD-05 60 26 5 0 4 5 0 90 5 20

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 48 30 2 6 12 0 3 79 19 44
2017 DD-04 36 37 3 10 14 0 0 73 24 28

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 40 23 29 2 6 0 0 63 8 44
2017 DD-04 30 27 31 3 10 0 0 56 13 28

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 44 21 18 2 15 0 0 65 17 44
2017 DD-04 36 23 17 0 24 0 0 60 24 28
2014 DD 39 30 14 5 13 0 0 68 17 66
2014 DD-04 34 26 18 3 19 0 0 60 22 37
2014 DD-05 37 49 6 8 0 0 0 86 8 14
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 18 34 22 10 11 4 0 54 23 44
2017 DD-04 18 29 27 13 13 0 0 47 26 28
2014 DD 19 28 16 14 16 7 0 51 33 66
2014 DD-04 18 21 13 20 20 7 0 42 43 37
2014 DD-05 14 45 27 8 0 6 0 62 8 14
2011 DD 18 34 19 11 8 7 2 57 22 117
2011 DD-03 12 37 11 23 5 12 0 55 32 17
2011 DD-04 25 34 23 8 7 2 2 61 16 65
2011 DD-05 11 20 23 10 15 21 0 39 32 20

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 11 30 32 4 14 9 0 45 19 44
2017 DD-04 8 29 37 3 16 7 0 39 21 28
2014 DD 12 31 27 13 14 3 0 44 28 66
2014 DD-04 10 26 28 18 17 0 0 37 35 37
2014 DD-05 8 43 33 8 0 8 0 55 8 14
2011 DD 12 33 28 13 9 3 2 48 23 117
2011 DD-03 18 22 31 6 11 12 0 46 19 17
2011 DD-04 13 35 28 15 8 0 2 48 23 65
2011 DD-05 5 41 30 10 10 4 0 48 21 20
2008 DD 18 34 23 16 4 4 0 54 22 89
2008 DD-03 16 35 26 8 8 8 0 55 17 14
2008 DD-04 17 27 24 22 3 6 0 48 27 42
2008 DD-05 24 24 35 9 9 0 0 48 17 21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 9 23 18 22 11 17 0 38 40 44
2017 DD-04 8 18 17 28 13 17 0 30 49 28
2014 DD 6 21 27 19 16 11 0 30 39 66
2014 DD-04 10 13 24 28 17 7 0 25 49 37
2014 DD-05 0 31 39 8 8 14 0 36 18 14
2011 DD 11 33 21 15 9 7 2 49 27 117
2011 DD-03 12 30 25 17 5 11 0 47 25 17
2011 DD-04 14 34 21 16 10 2 2 50 28 66
2011 DD-05 5 26 19 15 10 25 0 42 33 20
2008 DD 10 24 29 23 5 9 1 37 30 88
2008 DD-03 8 21 29 28 0 14 0 33 33 14
2008 DD-04 11 18 39 20 7 5 0 30 29 42
2008 DD-05 12 25 17 23 5 13 5 45 34 20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 9 17 25 6 26 17 0 31 39 44
2017 DD-04 8 14 26 7 33 14 0 25 46 28
2014 DD 6 18 34 8 19 15 1 28 31 66
2014 DD-04 6 15 31 13 25 7 2 23 42 37
2014 DD-05 8 16 47 0 0 29 0 33 0 14
2011 DD 14 28 21 12 14 10 1 48 29 117
2011 DD-03 18 22 18 19 6 17 0 49 30 17
2011 DD-04 14 27 24 11 17 8 0 45 29 66
2011 DD-05 11 36 24 5 10 14 0 54 18 20
2008 DD 11 24 22 17 11 16 0 42 33 88
2008 DD-03 16 40 13 0 24 8 0 61 26 14
2008 DD-04 9 16 30 23 10 12 0 29 37 42
2008 DD-05 5 25 17 17 9 28 0 41 35 20

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 9 22 28 19 14 9 0 34 36 44
2017 DD-04 8 17 26 23 17 10 0 28 44 28
2014 DD 10 25 26 16 18 4 0 37 36 66
2014 DD-04 12 24 19 14 29 2 0 37 43 37
2014 DD-05 0 24 33 35 0 8 0 26 38 14
2011 DD 10 34 17 23 11 3 2 46 36 117
2011 DD-03 18 30 12 36 0 5 0 50 38 17
2011 DD-04 11 32 18 23 13 2 2 44 37 66
2011 DD-05 10 36 20 20 10 4 0 48 31 20
2008 DD 17 36 13 18 10 7 0 56 29 89
2008 DD-03 24 40 20 8 0 8 0 69 9 14
2008 DD-04 22 34 7 15 13 7 0 61 31 42
2008 DD-05 11 21 31 15 13 9 0 36 31 21
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 9 30 38 11 8 5 0 40 19 44
2017 DD-04 8 25 43 13 7 3 0 34 21 28
2014 DD 15 35 25 6 17 3 0 51 24 66
2014 DD-04 13 24 28 11 25 0 0 37 36 37
2014 DD-05 14 45 29 0 6 6 0 62 6 14
2011 DD 25 33 24 10 4 3 2 60 15 117
2011 DD-03 25 31 18 25 0 0 0 57 25 16
2011 DD-04 29 29 26 6 6 2 2 61 12 66
2011 DD-05 16 31 29 14 0 10 0 53 15 20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 18 40 17 6 3 13 2 68 11 44
2017 DD-04 18 34 17 10 0 17 3 66 12 28
2014 DD 23 33 19 11 2 9 4 64 14 66
2014 DD-04 19 26 23 16 3 11 2 51 22 37
2014 DD-05 22 37 22 0 0 14 6 73 0 14
2011 DD 31 37 17 5 5 2 3 72 11 117
2011 DD-03 32 46 17 0 0 0 6 82 0 17
2011 DD-04 37 25 18 7 7 2 3 65 16 66
2011 DD-05 22 49 19 5 0 5 0 75 5 20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 18 48 18 2 6 3 5 72 9 44
2017 DD-04 14 51 18 3 7 0 8 70 11 28
2014 DD 19 35 23 8 6 6 3 59 15 66
2014 DD-04 19 26 31 13 5 3 2 48 20 37
2014 DD-05 14 57 8 0 8 6 8 82 9 14
2011 DD 34 34 8 12 6 5 2 73 19 118
2011 DD-03 32 29 6 11 6 17 0 73 20 17
2011 DD-04 35 34 9 13 7 0 2 70 21 66
2011 DD-05 30 45 9 5 0 10 0 84 6 20
2008 DD 29 42 13 7 1 7 1 77 9 89
2008 DD-03 19 60 8 5 0 8 0 86 5 14
2008 DD-04 34 36 16 3 0 9 2 79 3 42
2008 DD-05 20 37 13 20 4 7 0 61 26 21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 22 36 20 4 10 4 4 63 15 44
2017 DD-04 21 30 21 6 11 7 3 57 20 28
2014 DD 19 33 27 8 5 5 3 56 14 66
2014 DD-04 15 38 31 11 3 3 0 54 15 37
2014 DD-05 22 31 35 0 0 12 0 60 0 14
2011 DD 20 32 19 9 8 8 3 59 19 117
2011 DD-03 23 23 20 5 17 11 0 52 26 17
2011 DD-04 24 37 20 8 6 2 5 64 14 65
2011 DD-05 11 31 19 5 10 25 0 55 20 20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 7 39 24 6 10 13 0 53 19 44
2017 DD-04 12 31 24 7 16 10 0 47 26 28
2014 DD 9 36 18 12 12 9 4 52 28 66
2014 DD-04 8 33 18 16 17 5 2 45 36 37
2014 DD-05 8 37 22 12 0 14 8 57 15 14
2011 DD 14 25 20 15 11 12 4 46 31 117
2011 DD-03 18 18 17 11 19 17 0 43 36 17
2011 DD-04 16 25 20 14 12 12 2 47 30 65
2011 DD-05 11 29 30 10 5 9 5 46 18 20

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 62 14 2 2 3 2 16 92 6 43
2017 DD-04 64 18 0 3 0 0 14 96 4 27
2014 DD 57 24 8 0 2 1 8 89 2 66
2014 DD-04 58 24 12 0 3 0 3 84 3 37
2014 DD-05 45 33 8 0 0 6 8 91 0 14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 65 22 6 0 0 5 2 93 0 44
2017 DD-04 63 21 10 0 0 3 3 89 0 28
2014 DD 59 20 9 0 3 1 8 86 3 66
2014 DD-04 65 16 11 0 6 0 3 83 6 37
2014 DD-05 53 26 8 0 0 6 8 91 0 14
2011 DD 73 16 3 1 2 2 3 94 3 118
2011 DD-03 64 22 8 0 0 0 6 92 0 17
2011 DD-04 78 15 3 2 1 0 2 94 3 66
2011 DD-05 76 14 5 0 0 5 0 95 0 20
2008 DD 68 22 8 0 0 1 3 92 0 89
2008 DD-03 72 16 13 0 0 0 0 87 0 14
2008 DD-04 69 24 6 0 0 0 0 94 0 42
2008 DD-05 61 17 4 0 0 4 13 95 0 21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 14 32 30 8 12 4 0 48 21 44
2017 DD-04 11 18 38 13 14 7 0 31 28 28
2014 DD 8 26 25 21 17 0 3 35 39 66
2014 DD-04 5 31 22 27 16 0 0 35 43 37
2014 DD-05 14 22 41 8 16 0 0 35 24 14
2011 DD 22 35 12 13 14 2 2 59 29 118
2011 DD-03 5 67 5 6 11 0 6 76 18 17
2011 DD-04 30 20 15 16 19 0 0 50 36 66
2011 DD-05 26 44 5 15 5 5 0 73 21 20
2008 DD 18 47 12 11 11 1 0 65 22 89
2008 DD-03 18 38 24 8 13 0 0 56 20 14
2008 DD-04 17 55 9 7 10 2 0 73 18 42
2008 DD-05 26 32 15 17 9 0 0 59 26 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 5 13 15 33 25 0 8 20 63 44
2017 DD-04 3 7 14 34 31 0 9 12 72 28
2014 DD 6 11 18 20 33 3 9 19 60 66
2014 DD-04 10 6 20 26 30 3 5 17 61 37
2014 DD-05 0 23 20 20 29 0 8 25 53 14
2011 DD 8 21 15 19 26 4 8 32 51 118
2011 DD-03 0 28 18 18 11 8 18 37 38 17
2011 DD-04 11 17 12 21 31 3 6 30 57 66
2011 DD-05 9 10 26 25 20 5 5 21 50 20
2008 DD 5 18 23 25 24 4 2 24 51 89
2008 DD-03 5 16 21 30 28 0 0 21 58 14
2008 DD-04 7 16 29 18 23 5 2 24 44 42
2008 DD-05 4 4 15 47 25 0 4 9 75 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 9 34 22 19 8 6 2 47 29 44
2017 DD-04 7 28 20 27 7 10 0 40 38 28

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 18 36 28 6 3 9 0 59 10 44
2017 DD-04 21 21 37 6 0 14 0 49 7 28
2014 DD 32 40 11 5 2 8 3 81 7 66
2014 DD-04 34 41 11 3 3 8 0 82 6 37
2014 DD-05 43 41 0 0 0 8 8 100 0 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 23 47 19 6 0 2 3 73 7 44
2017 DD-04 15 49 23 10 0 3 0 66 11 28
2014 DD 33 38 14 9 2 5 0 75 11 66
2014 DD-04 27 43 13 8 3 5 0 74 12 37
2014 DD-05 43 49 0 0 0 8 0 100 0 14
2011 DD 32 42 10 7 3 5 1 79 11 117
2011 DD-03 26 57 5 5 0 6 0 89 6 17
2011 DD-04 31 44 10 9 3 3 0 77 12 66
2011 DD-05 37 35 15 0 5 8 0 79 5 20

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 33 45 10 10 0 0 3 79 10 44
2017 DD-04 22 55 13 10 0 0 0 77 10 28
2014 DD 35 41 13 6 3 2 0 77 10 66
2014 DD-04 33 37 16 8 3 3 0 72 11 37
2014 DD-05 35 51 6 8 0 0 0 86 8 14
2011 DD 36 46 10 4 2 1 1 83 7 117
2011 DD-03 29 59 12 0 0 0 0 88 0 17
2011 DD-04 37 45 11 5 3 0 0 82 7 66
2011 DD-05 36 48 5 10 0 0 0 85 10 20
2008 DD 37 43 12 6 2 0 0 80 8 89
2008 DD-03 35 52 5 8 0 0 0 87 8 14
2008 DD-04 39 31 19 6 5 0 0 70 10 42
2008 DD-05 46 42 7 4 0 0 0 89 4 21

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 18 37 35 2 8 0 0 55 10 44
2017 DD-04 7 53 33 0 7 0 0 60 7 28
2014 DD 22 35 24 13 6 0 0 56 20 66
2014 DD-04 23 28 29 14 6 0 0 52 19 37
2014 DD-05 22 43 14 14 8 0 0 65 22 14
2011 DD 29 34 22 8 5 1 1 64 13 117
2011 DD-03 36 22 31 12 0 0 0 58 12 17
2011 DD-04 28 32 24 8 8 0 0 60 15 65
2011 DD-05 32 38 20 10 0 0 0 70 10 20

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 20 45 19 12 4 0 0 65 16 44
2017 DD-04 14 42 27 10 7 0 0 57 17 28
2014 DD 23 29 28 15 5 0 0 52 20 66
2014 DD-04 23 21 34 19 3 0 0 44 22 37
2014 DD-05 27 37 20 8 8 0 0 65 16 14
2011 DD 26 41 22 6 3 1 1 68 9 117
2011 DD-03 30 34 31 5 0 0 0 64 5 17
2011 DD-04 24 41 25 6 5 0 0 65 11 65
2011 DD-05 32 39 19 10 0 0 0 72 10 20
2008 DD 34 38 17 6 4 0 0 73 10 89
2008 DD-03 43 39 5 5 8 0 0 82 13 14
2008 DD-04 33 33 24 7 3 0 0 66 10 42
2008 DD-05 24 48 24 0 4 0 0 72 4 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 13 25 30 11 6 11 4 45 20 44
2017 DD-04 10 26 34 11 3 10 6 43 17 28
2014 DD 18 26 26 8 11 9 2 50 21 66
2014 DD-04 23 22 23 11 14 8 0 48 27 37
2014 DD-05 27 14 43 0 0 8 8 49 0 14
2011 DD 26 34 13 13 9 5 1 63 23 117
2011 DD-03 29 40 12 8 0 11 0 78 9 17
2011 DD-04 19 34 12 17 15 3 0 55 33 65
2011 DD-05 42 34 10 9 0 5 0 80 9 20
2008 DD 34 24 19 13 6 4 1 61 19 89
2008 DD-03 59 8 5 8 13 8 0 72 23 14
2008 DD-04 30 26 21 18 3 0 2 57 22 42
2008 DD-05 17 34 34 0 4 11 0 57 5 21
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 DD 17 39 44 43
2017 DD-04 7 43 50 28
2014 DD 13 49 37 66
2014 DD-04 13 51 36 37
2014 DD-05 0 51 49 14
2011 DD 19 55 25 118
2011 DD-03 18 64 18 17
2011 DD-04 21 48 31 66
2011 DD-05 14 75 10 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 DD 14 86 43
2017 DD-04 18 82 27
2014 DD 26 74 66
2014 DD-04 32 68 37

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 11 23 19 12 10 22 2 45 29 44
2017 DD-04 11 26 17 7 16 20 3 48 30 28
2014 DD 16 17 23 9 8 21 6 45 23 66
2014 DD-04 18 16 26 8 14 10 7 42 27 37
2014 DD-05 6 20 22 8 0 45 0 46 14 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 19 33 29 0 10 9 0 57 11 44
2017 DD-04 15 32 28 0 16 10 0 52 18 28
2014 DD 22 34 18 8 6 9 3 63 16 66
2014 DD-04 21 32 22 6 8 8 3 60 16 37
2014 DD-05 14 41 16 16 0 14 0 64 18 14
2011 DD 35 32 17 6 4 5 1 71 11 118
2011 DD-03 30 39 18 0 0 14 0 80 0 17
2011 DD-04 39 30 15 7 5 5 0 72 12 66
2011 DD-05 31 30 35 0 5 0 0 60 5 20
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 15 58 21 2 2 0 2 74 4 44
2017 DD-04 14 65 15 0 3 0 3 81 4 28
2014 DD 27 42 23 2 2 2 2 72 4 65
2014 DD-04 32 43 18 2 3 3 0 77 5 37
2014 DD-05 8 62 30 0 0 0 0 70 0 13
2011 DD 15 49 20 5 4 5 2 69 10 117
2011 DD-03 6 39 24 17 6 8 0 49 25 17
2011 DD-04 17 49 21 4 4 5 0 69 9 66
2011 DD-05 21 49 25 0 0 5 0 73 0 20
2008 DD 23 53 7 7 4 4 1 80 12 89
2008 DD-03 22 49 0 16 8 5 0 75 25 14
2008 DD-04 25 56 6 3 3 5 2 86 7 42
2008 DD-05 9 63 15 9 4 0 0 72 13 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 5 19 36 3 20 11 6 29 27 44
2017 DD-04 0 10 43 0 23 13 10 14 30 28
2014 DD 9 22 29 9 12 13 6 38 26 66
2014 DD-04 8 26 30 11 12 8 5 39 26 37
2014 DD-05 0 14 33 8 16 22 8 19 33 14
2011 DD 7 24 31 7 7 18 7 41 18 118
2011 DD-03 6 25 30 17 6 17 0 37 27 17
2011 DD-04 9 19 34 8 9 15 6 35 21 66
2011 DD-05 5 26 34 0 5 30 0 44 7 20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 20 42 18 4 0 14 2 73 5 44
2017 DD-04 14 45 17 6 0 14 3 72 8 28
2014 DD 28 36 18 3 8 4 3 69 12 66
2014 DD-04 26 36 24 3 8 3 0 64 11 37
2014 DD-05 24 57 6 8 0 6 0 85 8 14
2011 DD 25 36 15 8 3 9 3 70 12 118
2011 DD-03 24 25 17 18 0 17 0 58 21 17
2011 DD-04 28 39 17 6 3 6 2 72 10 66
2011 DD-05 21 43 10 5 0 21 0 81 6 20
2008 DD 34 39 10 4 5 7 1 79 10 89
2008 DD-03 22 54 8 0 8 8 0 83 9 14
2008 DD-04 36 31 13 3 8 6 2 73 12 42
2008 DD-05 33 47 4 4 0 11 0 90 5 21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 15 33 20 7 4 18 2 61 14 44
2017 DD-04 7 36 24 6 6 17 3 54 16 28
2014 DD 18 30 25 9 3 12 3 55 15 66
2014 DD-04 10 35 28 11 3 13 0 51 16 37
2014 DD-05 24 29 26 8 0 14 0 61 9 14
2011 DD 20 33 20 8 3 12 2 63 14 118
2011 DD-03 18 37 11 17 0 17 0 66 20 17
2011 DD-04 20 36 24 8 3 9 0 62 12 66
2011 DD-05 16 33 15 5 5 26 0 66 14 20
2008 DD 33 33 10 10 4 10 0 74 16 89
2008 DD-03 30 42 5 0 8 16 0 85 9 14
2008 DD-04 32 23 13 14 6 12 0 63 22 42
2008 DD-05 35 28 13 15 0 9 0 69 17 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 9 37 18 2 6 27 2 64 11 44
2017 DD-04 8 32 24 3 9 20 3 51 17 28
2014 DD 19 15 29 4 5 26 2 47 12 66
2014 DD-04 21 12 33 3 8 20 3 43 14 37
2014 DD-05 6 12 37 0 0 45 0 32 0 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 23 40 17 2 6 11 0 71 9 43
2017 DD-04 11 40 21 4 10 14 0 60 16 27
2014 DD 26 24 28 7 2 13 0 57 10 65
2014 DD-04 24 23 34 6 0 13 0 55 6 36
2014 DD-05 14 35 37 8 0 6 0 52 8 14
2011 DD 35 36 16 4 4 3 1 74 8 118
2011 DD-03 30 52 18 0 0 0 0 82 0 17
2011 DD-04 39 32 18 3 6 3 0 72 9 66
2011 DD-05 30 50 5 5 0 10 0 89 5 20
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 23 22 24 9 20 0 2 47 29 44
2017 DD-04 13 32 20 10 21 0 3 47 32 28

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 24 31 31 5 7 0 2 57 12 43
2017 DD-04 25 35 25 4 7 0 4 63 12 27

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 32 30 19 10 4 0 5 65 15 42
2017 DD-04 26 36 21 7 4 0 7 66 11 27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 27 26 14 16 11 0 7 56 29 41
2017 DD-04 19 30 22 7 11 0 11 55 21 26

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 53 19 6 2 2 0 17 87 5 43
2017 DD-04 50 26 0 0 4 0 20 96 4 27

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 41 40 12 2 4 0 0 81 7 43
2017 DD-04 39 39 11 4 7 0 0 79 11 27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 21 32 26 10 4 2 4 56 15 43
2017 DD-04 11 33 31 11 7 4 4 48 19 27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 18 29 27 12 9 2 2 49 22 43
2017 DD-04 15 28 31 4 15 4 4 46 20 27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 22 29 22 12 6 2 6 55 21 44
2017 DD-04 14 24 30 14 7 3 7 42 24 28

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 27 36 23 6 4 0 4 66 11 43
2017 DD-04 22 40 24 4 4 0 7 66 8 27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 55 33 12 0 0 0 0 88 0 44
2017 DD-04 49 41 10 0 0 0 0 90 0 28

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 72 12 10 2 0 2 2 88 2 44
2017 DD-04 60 20 10 3 0 3 3 86 4 28

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 49 32 10 5 0 0 5 85 5 42
2017 DD-04 40 39 11 7 0 0 4 82 7 27

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 44 27 22 4 2 0 0 72 6 44
2017 DD-04 40 24 26 7 3 0 0 64 10 28

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 51 9 3 2 0 0 35 92 3 44
2017 DD-04 48 7 0 0 0 0 45 100 0 28

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 60 19 8 2 0 2 8 89 2 44
2017 DD-04 50 31 0 3 0 3 12 96 4 28

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 47 27 6 11 4 0 4 78 16 44
2017 DD-04 40 31 4 14 7 0 3 74 22 28

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 50 35 11 0 2 0 2 87 2 44
2017 DD-04 52 38 3 0 3 0 3 93 4 28

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 11 41 37 6 4 0 0 52 11 44
2017 DD-04 7 44 35 7 7 0 0 51 14 28

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 6 11 46 27 9 0 0 36 17 44
2017 DD-04 7 7 53 19 14 0 0 33 14 28

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 13 38 34 7 2 7 0 54 10 42
2017 DD-04 4 32 40 10 4 10 0 40 16 27

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 9 29 34 16 4 7 0 41 22 43
2017 DD-04 4 32 36 14 7 7 0 39 22 27
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 28 22 20 13 11 6 0 29 71 44
2017 DD-04 16 30 19 17 7 10 0 18 82 28

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 DD 20 28
2017 DD-04 9 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 DD 32 28
2017 DD-04 46 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 DD 18 28
2017 DD-04 15 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 DD 29 28
2017 DD-04 36 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 DD 10 28
2017 DD-04 5 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 DD 54 28
2017 DD-04 45 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 DD 17 31 18 9 4 21 28
2017 DD-04 19 29 21 13 0 19 20

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 3 27 15 7 32 0 16 36 47 28
2017 DD-04 0 25 15 5 41 0 14 29 53 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DD 3 3 19 14 38 6 16 8 68 28
2017 DD-04 5 5 15 11 38 8 19 13 67 20
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