2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	48	6	12	5	77	17	11294
2017	CS-01	32	46	6	11	4	78	16	1508
2017	CS-02	29	48	6	11	5	77	17	4632
2017	CS-03	29	47	5	12	6	77	18	3652
2017	CS-04	27	48	5	14	6	75	19	1142
2017	CS-05	34	49	5	10	3	82	13	220
2014	CS	30	45	6	13	5	75	19	12797
2014	CS-01	31	45	7	13	4	76	17	1928
2014	CS-02	31	45	6	13	5	76	18	5333
2014	CS-03	30	45	6	13	6	75	19	3848
2014	CS-04	28	44	5	15	6	73	22	1275
2014	CS-05	35	47	4	11	4	81	14	249
2011	CS	34	48	5	10	3	82	13	13805
2011	CS-01	33	48	6	9	4	81	13	2222
2011	CS-02	34	48	5	10	3	82	13	5673
2011	CS-03	34	48	5	10	4	82	13	4071
2011	CS-04	36	46	4	10	3	82	13	1318
2011	CS-05	44	42	4	8	3	86	11	283
2008	CS	35	47	6	9	4	81	13	11461
2008	CS-01	34	45	6	11	4	79	15	2202
2008	CS-02	34	47	6	9	4	80	13	4817
2008	CS-03	35	48	5	9	4	83	12	3042
2008	CS-04	38	46	4	9	3	84	12	969
2008	CS-05	43	44	2	5	5	87	10	238

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	24	7	4	2	1	2	87	6	11278
2017	CS-01	63	24	6	3	2	1	1	89	5	1510
2017	CS-02	60	24	8	4	2	1	2	86	6	4621
2017	CS-03	59	24	7	4	2	2	2	86	6	3641
2017	CS-04	61	26	6	4	2	0	1	88	6	1145
2017	CS-05	68	22	6	2	0	0	0	91	3	220
2014	CS	60	24	7	4	2	1	2	86	7	12790
2014	CS-01	61	25	7	4	2	1	2	87	6	1928
2014	CS-02	59	24	7	5	2	1	2	86	7	5328
2014	CS-03	61	23	7	5	2	1	2	86	7	3847
2014	CS-04	61	24	7	4	2	1	1	86	6	1274
2014	CS-05	68	27	2	2	1	0	0	95	3	249
2011	CS	64	23	6	4	2	1	1	88	6	13805
2011	CS-01	66	22	6	3	1	1	1	90	4	2222
2011	CS-02	63	23	6	4	2	1	1	88	6	5672
2011	CS-03	63	22	7	4	2	1	1	87	6	4071
2011	CS-04	66	22	5	3	2	0	1	90	5	1319
2011	CS-05	70	21	4	4	0	0	1	91	5	283
2008	CS	63	22	6	5	2	1	1	87	7	11447
2008	CS-01	64	23	6	4	1	1	1	89	5	2200
2008	CS-02	62	23	6	5	2	1	1	86	7	4808
2008	CS-03	63	21	6	5	3	1	1	86	8	3042
2008	CS-04	64	24	4	5	2	1	1	89	7	966
2008	CS-05	70	24	2	3	0	0	0	95	3	238

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	21	7	8	5	1	80	13	11292
2017	CS-01	62	21	7	6	3	1	84	8	1507
2017	CS-02	57	21	8	8	4	1	80	12	4629
2017	CS-03	57	21	7	8	6	1	79	15	3651
2017	CS-04	57	22	6	9	5	0	80	14	1146
2017	CS-05	62	17	8	8	5	0	79	13	219
2014	CS	56	21	7	8	5	1	79	14	12787
2014	CS-01	61	20	8	6	4	2	82	10	1927
2014	CS-02	57	21	8	8	5	1	79	13	5329
2014	CS-03	55	22	7	10	6	1	77	16	3844
2014	CS-04	55	22	7	10	6	0	77	16	1274
2014	CS-05	59	23	6	9	2	0	83	11	249
2011	CS	59	20	6	8	5	1	81	13	13799
2011	CS-01	64	20	6	6	3	1	86	8	2222
2011	CS-02	59	21	7	8	4	1	81	13	5671
2011	CS-03	57	20	7	9	6	1	78	16	4067
2011	CS-04	57	22	6	10	5	1	79	15	1318
2011	CS-05	64	17	6	7	5	0	82	12	283
2008	CS	58	20	6	9	6	1	79	14	11451
2008	CS-01	62	20	6	6	3	1	84	10	2201
2008	CS-02	58	21	6	9	5	1	80	14	4812
2008	CS-03	58	19	6	9	7	1	77	17	3040
2008	CS-04	56	21	5	11	7	0	77	18	966
2008	CS-05	62	22	7	7	2	0	84	9	238

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	37	8	9	5	77	15	11284
2017	CS-01	42	36	8	9	6	78	15	1507
2017	CS-02	39	37	8	10	6	77	15	4622
2017	CS-03	40	38	8	9	5	78	14	3651
2017	CS-04	41	36	8	10	6	77	16	1144
2017	CS-05	53	31	7	5	3	84	9	219
2014	CS	42	35	8	9	5	77	15	12784
2014	CS-01	40	36	9	10	6	76	15	1927
2014	CS-02	41	36	9	8	5	78	14	5328
2014	CS-03	42	35	7	10	6	77	16	3846
2014	CS-04	40	34	8	12	5	75	17	1272
2014	CS-05	60	27	3	7	4	87	10	248
2011	CS	42	38	8	8	4	80	12	13782
2011	CS-01	43	36	8	8	4	79	13	2224
2011	CS-02	40	40	8	8	4	80	12	5666
2011	CS-03	42	38	8	8	4	81	12	4060
2011	CS-04	43	36	7	9	5	79	14	1315
2011	CS-05	53	31	4	8	5	84	13	281

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	37	14	14	10	0	0	61	25	11298
2017	CS-01	23	36	14	15	11	0	0	59	26	1510
2017	CS-02	22	37	14	16	10	0	0	59	26	4630
2017	CS-03	24	37	15	13	10	0	0	62	23	3652
2017	CS-04	26	38	13	13	8	0	1	65	21	1145
2017	CS-05	38	36	12	11	1	0	1	75	13	220
2014	CS	20	34	15	17	13	0	0	55	30	12788
2014	CS-01	19	33	17	17	14	0	0	52	31	1929
2014	CS-02	20	35	15	16	13	0	0	55	30	5328
2014	CS-03	20	35	15	17	13	0	0	55	30	3846
2014	CS-04	20	34	15	19	12	0	1	54	31	1274
2014	CS-05	34	31	14	16	4	0	2	66	20	248
2011	CS	24	38	14	13	9	0	1	63	23	13792
2011	CS-01	22	36	14	15	11	1	1	59	27	2220
2011	CS-02	23	38	15	14	9	0	1	62	23	5671
2011	CS-03	25	39	14	13	8	0	0	64	21	4065
2011	CS-04	30	36	15	12	6	0	1	66	18	1315
2011	CS-05	35	34	10	14	6	1	1	70	20	283
2008	CS	24	40	14	13	8	0	1	65	21	11457
2008	CS-01	22	37	15	13	12	1	1	60	25	2202
2008	CS-02	22	41	14	14	9	0	1	64	22	4814
2008	CS-03	26	42	13	12	7	0	1	68	18	3042
2008	CS-04	29	39	15	10	5	0	1	69	16	968
2008	CS-05	34	36	12	11	6	0	0	71	17	238

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	41	10	6	3	81	9	11292
2017	CS-01	40	40	10	7	4	80	11	1509
2017	CS-02	39	41	11	6	3	80	10	4631
2017	CS-03	40	42	9	5	3	82	8	3649
2017	CS-04	46	39	7	6	2	85	8	1143
2017	CS-05	54	35	5	5	1	89	7	220
2014	CS	39	41	11	6	3	79	10	12790
2014	CS-01	37	40	12	6	4	77	11	1927
2014	CS-02	37	41	11	7	4	78	11	5329
2014	CS-03	40	41	10	6	3	81	9	3847
2014	CS-04	41	40	10	7	2	81	9	1275
2014	CS-05	53	40	5	2	0	93	2	249
2011	CS	43	39	9	6	3	82	9	13792
2011	CS-01	43	37	10	6	4	80	10	2218
2011	CS-02	41	39	10	6	3	81	9	5670
2011	CS-03	43	41	9	5	3	84	8	4065
2011	CS-04	48	38	8	4	2	86	6	1319
2011	CS-05	58	32	6	2	2	90	4	283
2008	CS	38	43	9	7	3	81	10	11460
2008	CS-01	37	43	8	8	4	80	11	2202
2008	CS-02	35	45	10	7	3	80	10	4813
2008	CS-03	38	44	8	7	3	82	10	3045
2008	CS-04	43	40	8	6	3	84	9	968
2008	CS-05	58	32	4	3	3	90	6	238

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	39	7	5	3	85	8	11284
2017	CS-01	45	37	7	7	4	82	11	1509
2017	CS-02	43	40	8	6	3	83	9	4626
2017	CS-03	46	40	7	4	2	87	7	3647
2017	CS-04	52	36	5	5	2	88	6	1142
2017	CS-05	62	31	2	4	0	94	4	220
2014	CS	43	39	8	6	3	83	9	12784
2014	CS-01	41	38	9	7	5	80	11	1926
2014	CS-02	41	40	9	7	3	81	10	5327
2014	CS-03	45	39	8	6	3	84	8	3845
2014	CS-04	48	38	6	5	3	86	8	1275
2014	CS-05	63	33	3	0	0	96	1	248
2011	CS	45	41	7	5	2	87	7	13792
2011	CS-01	43	40	8	6	3	83	9	2217
2011	CS-02	43	42	8	5	3	85	8	5675
2011	CS-03	47	42	5	4	2	89	6	4066
2011	CS-04	53	39	5	3	1	92	4	1315
2011	CS-05	60	34	2	3	1	94	4	283
2008	CS	42	45	7	4	2	86	7	11461
2008	CS-01	40	43	8	5	4	83	9	2202
2008	CS-02	39	46	8	5	2	85	7	4815
2008	CS-03	44	44	6	4	2	88	6	3045
2008	CS-04	48	41	5	4	2	89	5	968
2008	CS-05	63	32	2	0	3	95	3	238

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	39	9	5	2	0	84	7	11267
2017	CS-01	45	38	9	5	2	0	83	7	1501
2017	CS-02	42	40	10	5	2	0	83	7	4623
2017	CS-03	46	38	9	5	2	0	85	7	3644
2017	CS-04	51	37	8	2	2	0	88	4	1139
2017	CS-05	61	30	5	3	1	0	92	4	220
2014	CS	43	38	11	6	2	0	81	8	12787
2014	CS-01	41	38	11	6	3	1	80	8	1929
2014	CS-02	41	39	11	6	3	1	80	8	5328
2014	CS-03	45	37	10	5	2	0	82	8	3844
2014	CS-04	47	38	8	5	2	0	85	6	1273
2014	CS-05	64	24	8	3	0	0	89	4	249

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	33	10	6	4	0	1	80	10	11277
2017	CS-01	46	33	11	5	4	1	1	80	8	1509
2017	CS-02	45	34	11	6	4	1	0	79	10	4621
2017	CS-03	48	33	9	6	4	0	0	81	10	3646
2017	CS-04	46	34	8	8	3	0	1	81	11	1142
2017	CS-05	37	38	7	11	6	0	0	75	18	219
2014	CS	40	35	12	7	4	1	1	76	12	12784
2014	CS-01	39	34	14	6	4	1	1	75	10	1929
2014	CS-02	40	35	12	7	4	1	1	76	11	5323
2014	CS-03	42	35	11	8	4	0	1	77	12	3845
2014	CS-04	38	35	12	9	5	0	0	73	14	1274
2014	CS-05	33	39	10	11	8	0	0	71	19	249
2011	CS	43	36	10	6	3	1	1	80	10	13804
2011	CS-01	42	35	11	6	4	1	1	79	10	2224
2011	CS-02	43	35	11	6	4	1	1	80	10	5679
2011	CS-03	44	36	10	6	3	0	1	81	9	4066
2011	CS-04	44	37	11	7	2	0	0	80	9	1315
2011	CS-05	36	37	9	14	5	0	0	73	18	282

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	25	12	8	8	2	8	70	18	11283
2017	CS-01	36	24	14	7	7	4	9	68	17	1508
2017	CS-02	39	24	12	7	7	3	8	71	16	4628
2017	CS-03	41	27	10	8	7	1	6	73	16	3648
2017	CS-04	34	25	13	13	10	1	4	62	24	1141
2017	CS-05	10	12	9	16	22	1	30	32	55	219
2014	CS	36	26	11	9	9	2	7	68	19	12790
2014	CS-01	34	24	13	8	10	3	9	66	20	1928
2014	CS-02	38	26	11	8	7	2	8	71	17	5327
2014	CS-03	40	28	10	9	7	1	5	72	17	3847
2014	CS-04	29	25	13	16	11	1	5	58	29	1275
2014	CS-05	9	9	7	14	30	1	31	26	63	249
2011	CS	35	25	10	10	9	2	8	67	21	13811
2011	CS-01	36	24	10	9	9	2	10	69	20	2225
2011	CS-02	36	26	11	9	9	2	8	68	20	5677
2011	CS-03	37	27	9	10	9	2	6	69	21	4070
2011	CS-04	30	26	12	15	12	1	5	59	28	1318
2011	CS-05	11	12	11	11	22	1	32	35	49	283
2008	CS	38	26	10	10	9	2	6	69	20	11449
2008	CS-01	39	25	10	8	8	3	6	70	18	2200
2008	CS-02	38	28	10	9	8	2	6	71	18	4813
2008	CS-03	41	27	9	10	8	1	4	71	19	3037
2008	CS-04	31	26	10	15	14	1	3	59	31	967
2008	CS-05	9	9	7	14	28	1	33	27	63	238

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	44	12	8	6	75	14	11294
2017	CS-01	32	44	11	8	5	77	12	1509
2017	CS-02	29	44	12	8	6	74	14	4626
2017	CS-03	30	45	11	9	5	75	14	3654
2017	CS-04	32	42	11	9	6	74	14	1144
2017	CS-05	44	43	4	5	3	88	8	220
2014	CS	27	44	13	9	7	71	16	12796
2014	CS-01	29	42	13	9	7	71	16	1929
2014	CS-02	27	44	14	9	7	71	16	5333
2014	CS-03	26	46	12	9	6	72	15	3846
2014	CS-04	25	44	11	11	8	70	19	1275
2014	CS-05	31	51	7	6	5	82	11	249
2011	CS	33	42	12	7	5	76	12	13802
2011	CS-01	36	40	12	7	5	76	12	2219
2011	CS-02	32	42	13	8	6	74	13	5678
2011	CS-03	32	45	12	7	5	76	12	4068
2011	CS-04	36	41	11	7	5	77	12	1316
2011	CS-05	38	46	7	6	4	84	10	283
2008	CS	32	42	12	8	5	75	13	11413
2008	CS-01	35	40	11	7	6	75	13	2197
2008	CS-02	30	44	13	8	5	73	14	4793
2008	CS-03	32	43	12	9	5	75	14	3029
2008	CS-04	38	39	11	8	4	77	12	966
2008	CS-05	46	35	9	5	5	81	11	238

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	37	18	12	9	0	61	21	11296
2017	CS-01	27	34	17	12	9	0	62	22	1508
2017	CS-02	23	37	18	12	9	0	61	21	4629
2017	CS-03	24	37	18	12	8	0	61	21	3654
2017	CS-04	23	41	16	12	7	0	64	20	1144
2017	CS-05	26	41	13	15	5	0	67	20	220
2014	CS	21	37	19	13	10	0	58	23	12794
2014	CS-01	22	34	19	13	11	1	56	24	1929
2014	CS-02	20	37	19	13	10	0	57	23	5330
2014	CS-03	20	39	18	14	9	0	59	23	3847
2014	CS-04	22	34	20	15	9	0	57	23	1275
2014	CS-05	26	38	16	11	8	0	65	19	249
2011	CS	21	39	18	13	9	0	60	22	13805
2011	CS-01	22	38	17	13	10	1	61	22	2223
2011	CS-02	20	38	18	13	10	0	59	23	5672
2011	CS-03	20	40	18	13	8	0	60	22	4070
2011	CS-04	22	42	17	12	6	0	65	18	1320
2011	CS-05	21	42	13	15	8	0	64	23	282

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	41	15	12	7	66	19	11286
2017	CS-01	30	40	15	10	5	70	15	1508
2017	CS-02	26	41	16	11	7	66	18	4624
2017	CS-03	23	41	15	13	7	65	21	3650
2017	CS-04	20	42	16	14	8	62	22	1144
2017	CS-05	26	48	11	11	4	73	15	219

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	40	12	6	4	0	78	11	11284
2017	CS-01	41	37	12	6	3	0	78	10	1507
2017	CS-02	36	41	12	6	5	1	77	11	4622
2017	CS-03	36	41	12	7	4	0	77	11	3650
2017	CS-04	38	41	10	7	4	0	79	11	1145
2017	CS-05	57	32	6	4	1	0	89	6	219
2014	CS	35	41	13	6	4	1	77	11	12787
2014	CS-01	37	38	14	6	4	1	76	10	1928
2014	CS-02	34	42	13	6	4	1	77	10	5328
2014	CS-03	34	41	13	7	4	0	76	11	3844
2014	CS-04	37	42	9	7	4	0	79	11	1274
2014	CS-05	53	37	5	3	2	0	90	4	249
2011	CS	37	42	11	5	3	1	80	8	13807
2011	CS-01	40	38	12	6	3	1	79	9	2223
2011	CS-02	35	43	12	5	3	1	79	8	5673
2011	CS-03	36	44	12	5	3	1	80	8	4071
2011	CS-04	41	44	8	5	2	0	85	6	1320
2011	CS-05	51	38	5	4	2	0	89	6	282
2008	CS	39	41	11	5	4	0	80	9	11455
2008	CS-01	42	36	12	5	4	0	79	10	2201
2008	CS-02	35	43	12	6	4	1	78	10	4814
2008	CS-03	38	42	10	6	4	1	80	9	3040
2008	CS-04	46	38	8	6	2	0	84	8	968
2008	CS-05	56	33	3	4	4	0	89	8	238

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	39	15	10	8	66	18	11292
2017	CS-01	29	37	15	10	8	66	19	1510
2017	CS-02	26	39	16	10	9	65	19	4626
2017	CS-03	28	40	15	10	7	68	17	3650
2017	CS-04	28	40	13	10	8	68	18	1145
2017	CS-05	42	37	9	6	6	79	12	220

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	36	10	4	2	84	6	11265
2017	CS-01	52	33	10	3	2	85	5	1502
2017	CS-02	47	36	11	4	2	83	6	4621
2017	CS-03	48	37	9	4	2	85	6	3645
2017	CS-04	51	35	8	3	2	86	6	1143
2017	CS-05	62	30	5	3	0	92	3	214
2014	CS	56	30	9	3	2	86	5	12787
2014	CS-01	58	28	9	2	2	87	4	1928
2014	CS-02	55	31	9	3	2	86	5	5325
2014	CS-03	57	30	8	3	2	87	5	3847
2014	CS-04	56	30	8	4	2	86	6	1274
2014	CS-05	65	28	4	2	0	93	3	249
2011	CS	56	32	8	2	1	89	4	13805
2011	CS-01	59	29	8	3	1	88	4	2224
2011	CS-02	55	33	8	2	1	88	4	5675
2011	CS-03	56	33	7	2	1	89	4	4068
2011	CS-04	59	31	7	2	1	90	3	1318
2011	CS-05	67	26	4	1	1	94	2	283

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	42	13	9	6	0	72	15	11257
2017	CS-01	29	39	14	11	7	0	68	18	1502
2017	CS-02	26	42	15	10	7	0	68	17	4614
2017	CS-03	31	44	11	9	5	0	75	14	3643
2017	CS-04	38	41	7	8	6	0	79	14	1144
2017	CS-05	50	41	5	4	1	0	91	5	214
2014	CS	23	42	14	13	8	0	65	21	12793
2014	CS-01	20	37	17	15	11	0	57	26	1928
2014	CS-02	21	41	16	13	9	0	62	22	5330
2014	CS-03	25	44	13	11	7	0	69	18	3849
2014	CS-04	27	42	10	14	6	0	70	20	1274
2014	CS-05	35	45	5	10	6	0	80	15	249
2011	CS	30	42	12	9	6	0	73	15	13798
2011	CS-01	26	40	15	11	7	1	66	18	2222
2011	CS-02	27	42	14	10	6	0	70	16	5673
2011	CS-03	32	44	10	9	5	0	76	14	4067
2011	CS-04	38	43	8	8	3	0	81	11	1316
2011	CS-05	44	37	7	7	5	0	80	12	282

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	36	15	10	6	69	15	11259
2017	CS-01	32	35	15	11	6	68	17	1501
2017	CS-02	31	36	17	10	6	67	16	4617
2017	CS-03	34	37	15	9	5	71	14	3643
2017	CS-04	37	36	11	9	6	73	15	1143
2017	CS-05	49	33	8	7	3	82	10	215
2014	CS	29	37	16	11	8	66	18	12791
2014	CS-01	27	35	17	12	8	63	20	1928
2014	CS-02	27	38	16	11	8	65	19	5331
2014	CS-03	30	38	16	10	6	68	17	3846
2014	CS-04	31	36	15	10	8	67	18	1275
2014	CS-05	37	36	10	12	5	73	17	249

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	39	15	10	6	0	0	69	16	11267
2017	CS-01	35	38	13	9	4	0	1	74	13	1505
2017	CS-02	29	39	15	9	6	0	0	69	15	4619
2017	CS-03	31	39	15	9	6	0	0	69	15	3647
2017	CS-04	30	37	13	14	7	0	0	67	20	1142
2017	CS-05	38	32	13	12	4	0	0	70	17	215
2014	CS	28	38	16	11	7	0	0	66	18	12792
2014	CS-01	29	36	17	10	7	0	0	66	17	1927
2014	CS-02	27	39	16	10	7	0	0	67	16	5330
2014	CS-03	27	38	16	11	7	0	0	66	18	3847
2014	CS-04	28	32	18	14	9	0	0	60	22	1275
2014	CS-05	32	32	16	14	6	0	0	64	21	249
2011	CS	36	41	12	7	3	1	0	77	10	13783
2011	CS-01	39	38	13	6	3	1	0	78	9	2219
2011	CS-02	35	42	13	7	3	1	0	77	10	5668
2011	CS-03	35	42	12	7	3	1	0	77	11	4059
2011	CS-04	36	40	12	9	3	0	0	76	12	1317
2011	CS-05	40	39	9	9	3	1	0	79	12	283

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	40	12	7	4	78	10	11257
2017	CS-01	42	39	11	4	4	81	8	1503
2017	CS-02	37	40	12	7	4	77	11	4616
2017	CS-03	36	41	12	7	4	77	10	3642
2017	CS-04	36	40	11	8	5	76	13	1142
2017	CS-05	47	38	8	4	3	85	6	215
2014	CS	35	41	13	7	4	76	11	12793
2014	CS-01	38	39	12	6	4	77	10	1928
2014	CS-02	36	40	13	7	3	77	11	5332
2014	CS-03	34	43	12	7	4	77	11	3847
2014	CS-04	33	40	15	9	4	73	12	1274
2014	CS-05	40	43	9	4	3	83	8	248
2011	CS	40	42	9	5	3	83	8	13814
2011	CS-01	43	40	9	5	3	83	8	2224
2011	CS-02	39	42	10	5	3	81	8	5681
2011	CS-03	39	44	8	6	2	83	9	4072
2011	CS-04	41	43	9	5	2	84	7	1316
2011	CS-05	43	46	4	4	2	90	6	283
2008	CS	39	43	9	6	3	82	9	11457
2008	CS-01	42	40	8	5	4	83	9	2201
2008	CS-02	36	46	9	6	3	82	9	4814
2008	CS-03	39	43	9	6	2	82	9	3042
2008	CS-04	42	42	7	7	2	85	8	969
2008	CS-05	53	33	7	4	3	86	7	238

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	36	13	6	3	1	78	9	11292
2017	CS-01	53	32	10	2	1	1	86	4	1509
2017	CS-02	48	35	10	4	2	1	84	6	4628
2017	CS-03	36	39	14	7	3	1	76	10	3651
2017	CS-04	21	37	20	14	8	1	58	22	1145
2017	CS-05	9	29	28	16	17	1	38	34	219
2014	CS	37	37	15	6	3	1	75	10	12796
2014	CS-01	47	34	12	4	2	1	82	6	1928
2014	CS-02	43	38	13	4	2	0	81	6	5332
2014	CS-03	32	39	17	7	3	1	72	11	3848
2014	CS-04	19	34	25	14	8	0	53	22	1275
2014	CS-05	10	28	24	19	19	0	38	38	249
2011	CS	35	39	16	6	3	0	74	10	13797
2011	CS-01	43	38	13	3	2	1	82	5	2219
2011	CS-02	39	40	14	4	2	0	79	7	5676
2011	CS-03	32	39	17	8	4	0	71	12	4065
2011	CS-04	21	36	24	11	7	0	58	18	1317
2011	CS-05	12	33	22	21	10	1	46	32	282
2008	CS	29	38	20	9	4	0	67	13	11456
2008	CS-01	36	39	16	5	2	1	76	8	2201
2008	CS-02	32	39	19	7	3	0	71	10	4811
2008	CS-03	24	38	23	10	5	0	62	15	3043
2008	CS-04	17	31	26	16	10	0	48	26	969
2008	CS-05	11	30	23	22	13	0	41	36	238

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	12	27	37	15	6	1	2	22	40	11238
2017	CS-01	7	22	36	19	10	1	4	31	31	1501
2017	CS-02	10	24	37	18	7	1	3	26	36	4603
2017	CS-03	14	29	38	13	4	1	2	17	44	3634
2017	CS-04	21	34	32	9	3	0	1	12	55	1144
2017	CS-05	17	33	36	12	1	0	1	14	50	219
2014	CS	14	31	35	13	5	1	2	18	46	12773
2014	CS-01	11	28	35	15	6	2	3	23	41	1924
2014	CS-02	10	28	36	16	6	1	2	23	40	5325
2014	CS-03	17	33	35	11	3	1	1	14	50	3840
2014	CS-04	22	37	32	6	2	0	1	8	60	1272
2014	CS-05	18	42	31	7	1	0	0	7	61	249
2011	CS	14	29	35	14	5	1	2	20	44	13770
2011	CS-01	12	25	32	19	8	1	3	28	38	2213
2011	CS-02	12	26	38	16	6	1	2	22	39	5657
2011	CS-03	16	33	35	11	4	0	1	15	49	4062
2011	CS-04	20	36	33	9	2	0	1	11	56	1319
2011	CS-05	20	37	30	8	3	1	1	11	58	283
2008	CS	14	31	34	14	4	1	2	18	47	11438
2008	CS-01	14	26	32	17	7	2	3	25	42	2196
2008	CS-02	13	29	37	15	4	1	2	19	43	4805
2008	CS-03	16	35	34	11	3	0	1	14	52	3037
2008	CS-04	17	40	32	9	2	0	0	11	57	969
2008	CS-05	14	35	39	10	2	0	0	12	50	238

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	13	20	28	20	12	3	3	34	36	11211
2017	CS-01	8	17	28	19	18	4	5	42	28	1495
2017	CS-02	11	19	27	21	14	4	4	38	32	4589
2017	CS-03	15	21	30	20	10	2	2	31	38	3628
2017	CS-04	22	25	30	15	6	1	1	22	47	1142
2017	CS-05	16	27	26	21	9	1	1	30	44	220
2014	CS	17	24	28	18	9	2	3	28	43	12762
2014	CS-01	16	22	27	18	10	3	4	30	41	1918
2014	CS-02	14	22	28	20	10	3	3	32	38	5322
2014	CS-03	18	25	29	17	8	1	2	25	45	3838
2014	CS-04	24	28	29	13	4	0	1	17	53	1272
2014	CS-05	19	34	29	15	3	0	0	18	53	249
2011	CS	13	21	28	22	11	2	3	34	36	13752
2011	CS-01	12	19	26	21	14	3	5	39	34	2212
2011	CS-02	12	20	27	23	12	3	3	37	34	5647
2011	CS-03	15	23	28	22	9	2	2	31	39	4057
2011	CS-04	16	27	30	18	7	1	1	26	44	1316
2011	CS-05	18	26	28	17	8	1	1	26	46	283
2008	CS	14	22	28	21	10	2	2	33	38	11423
2008	CS-01	14	21	24	20	15	3	3	37	37	2194
2008	CS-02	13	21	28	23	10	2	3	35	36	4799
2008	CS-03	15	23	30	20	9	1	1	30	39	3032
2008	CS-04	17	28	30	17	7	0	1	24	46	968
2008	CS-05	14	31	27	22	6	0	0	29	45	237

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	27	28	13	6	2	3	20	51	11223
2017	CS-01	14	23	32	14	9	4	4	25	41	1499
2017	CS-02	19	24	28	15	7	2	4	23	46	4598
2017	CS-03	25	29	28	12	4	1	1	16	55	3627
2017	CS-04	33	32	23	9	3	0	1	12	65	1141
2017	CS-05	34	29	25	9	2	0	0	12	63	220
2014	CS	25	28	27	11	5	2	2	17	55	12766
2014	CS-01	19	26	27	13	7	3	5	21	50	1922
2014	CS-02	21	26	29	13	6	2	3	20	49	5317
2014	CS-03	27	30	27	10	3	1	1	14	59	3842
2014	CS-04	37	30	23	6	2	0	1	9	68	1272
2014	CS-05	37	34	23	4	1	0	0	5	72	249
2011	CS	21	27	29	13	6	2	2	20	50	13769
2011	CS-01	17	24	28	15	9	3	4	25	44	2219
2011	CS-02	18	27	30	14	6	2	3	22	47	5655
2011	CS-03	24	28	30	11	5	1	2	16	53	4062
2011	CS-04	30	30	26	10	3	0	1	13	61	1314
2011	CS-05	29	32	24	9	5	1	0	14	62	282
2008	CS	21	28	29	13	5	2	2	19	51	11422
2008	CS-01	19	25	27	14	8	3	3	24	47	2198
2008	CS-02	19	28	29	15	5	2	2	21	49	4794
2008	CS-03	23	29	30	12	4	1	1	16	53	3032
2008	CS-04	29	32	26	9	4	0	1	13	61	969
2008	CS-05	24	36	23	13	4	0	0	18	60	238

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	17	34	25	10	1	3	37	28	11182
2017	CS-01	4	11	27	31	20	3	4	55	16	1493
2017	CS-02	7	13	32	30	13	1	4	45	21	4576
2017	CS-03	11	21	38	22	7	1	1	30	32	3617
2017	CS-04	22	27	35	13	3	0	1	16	49	1140
2017	CS-05	25	32	28	13	2	0	0	15	57	219
2014	CS	12	17	35	24	9	1	2	34	30	12733
2014	CS-01	6	11	31	29	15	2	4	48	19	1914
2014	CS-02	8	14	34	29	11	1	3	42	23	5309
2014	CS-03	14	20	37	21	6	1	1	27	35	3829
2014	CS-04	24	29	33	11	3	0	1	14	53	1269
2014	CS-05	27	34	32	6	1	0	0	6	62	248
2011	CS	9	17	34	26	10	1	2	38	28	13742
2011	CS-01	6	12	29	29	17	2	4	49	20	2210
2011	CS-02	7	14	33	30	12	1	2	44	22	5639
2011	CS-03	11	21	36	23	7	1	1	31	32	4060
2011	CS-04	15	28	38	14	3	0	1	18	44	1315
2011	CS-05	21	29	33	11	5	1	0	16	51	282
2008	CS	10	19	35	24	9	1	2	34	30	11423
2008	CS-01	7	15	28	29	17	2	3	47	23	2194
2008	CS-02	8	17	35	28	10	1	2	39	26	4797
2008	CS-03	12	22	39	21	6	0	1	27	34	3038
2008	CS-04	16	29	37	15	3	0	0	18	45	966
2008	CS-05	17	31	36	11	4	0	0	15	49	237

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	25	29	15	8	1	3	24	46	11216
2017	CS-01	13	20	27	18	15	2	4	36	36	1497
2017	CS-02	16	21	31	18	9	2	4	29	38	4590
2017	CS-03	20	29	30	13	5	1	2	19	51	3628
2017	CS-04	29	33	24	9	3	1	1	12	63	1142
2017	CS-05	30	32	27	9	2	0	0	11	62	220
2014	CS	24	27	27	13	6	1	2	20	52	12756
2014	CS-01	23	22	26	14	10	2	4	26	47	1923
2014	CS-02	18	24	29	16	7	1	3	25	45	5313
2014	CS-03	27	29	27	11	4	1	1	16	57	3834
2014	CS-04	34	34	22	6	2	0	1	8	69	1273
2014	CS-05	36	41	17	4	2	0	0	6	77	249
2011	CS	19	26	29	15	7	1	3	23	47	13764
2011	CS-01	16	23	27	17	11	2	4	29	42	2214
2011	CS-02	16	23	30	17	8	1	3	27	41	5654
2011	CS-03	22	28	30	12	5	1	2	17	52	4060
2011	CS-04	28	33	27	9	2	0	1	12	61	1317
2011	CS-05	33	33	22	7	2	1	1	10	68	283
2008	CS	19	27	28	15	7	1	2	23	47	11424
2008	CS-01	16	21	26	19	13	2	3	34	39	2192
2008	CS-02	17	25	30	17	8	1	3	26	43	4801
2008	CS-03	22	30	29	13	4	0	1	18	52	3034
2008	CS-04	28	35	26	7	3	0	1	10	64	968
2008	CS-05	27	34	25	9	4	0	1	13	62	238

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	17	27	24	14	3	5	42	29	11217
2017	CS-01	7	13	22	24	22	6	7	52	23	1498
2017	CS-02	9	14	25	26	17	4	6	48	25	4590
2017	CS-03	11	19	30	25	11	1	3	37	31	3630
2017	CS-04	17	25	30	19	7	1	2	27	43	1141
2017	CS-05	17	26	30	19	6	0	1	26	44	220
2014	CS	9	15	27	27	14	3	5	45	26	12754
2014	CS-01	8	13	22	25	20	4	8	51	23	1923
2014	CS-02	7	13	25	29	17	4	6	50	22	5314
2014	CS-03	10	16	29	29	11	1	3	41	28	3835
2014	CS-04	14	21	33	23	8	1	1	32	35	1270
2014	CS-05	12	25	38	18	5	0	1	23	38	248
2011	CS	8	15	27	28	16	3	5	47	24	13756
2011	CS-01	10	14	21	25	20	5	6	50	26	2208
2011	CS-02	7	13	25	28	19	3	5	51	22	5652
2011	CS-03	8	15	30	29	13	1	4	44	24	4058
2011	CS-04	9	18	32	27	11	1	3	39	28	1318
2011	CS-05	9	22	31	24	11	1	1	36	32	283
2008	CS	10	19	28	24	13	2	4	39	31	11439
2008	CS-01	9	17	24	23	17	5	5	44	29	2196
2008	CS-02	9	18	28	26	13	2	4	42	29	4806
2008	CS-03	11	20	30	24	10	1	3	36	32	3039
2008	CS-04	14	24	32	20	7	1	2	28	39	969
2008	CS-05	12	22	43	16	7	0	1	22	34	238

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	24	31	14	6	2	3	21	46	11240
2017	CS-01	13	20	32	16	11	4	4	30	36	1502
2017	CS-02	16	22	31	17	8	3	4	26	41	4604
2017	CS-03	21	27	33	12	4	1	2	16	50	3637
2017	CS-04	29	30	27	8	3	0	1	11	61	1142
2017	CS-05	27	30	33	6	2	0	1	8	59	218
2014	CS	19	25	32	14	6	2	2	21	46	12780
2014	CS-01	16	23	29	15	8	4	4	26	42	1924
2014	CS-02	16	23	32	16	6	3	3	24	41	5326
2014	CS-03	21	27	33	12	4	1	1	17	49	3845
2014	CS-04	28	28	30	10	2	1	1	13	57	1272
2014	CS-05	32	33	29	5	1	0	0	5	65	249

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	59	19	8	6	4	0	3	81	11	11292
2017	CS-01	63	16	7	5	3	1	4	84	8	1509
2017	CS-02	59	19	8	6	4	0	3	81	11	4630
2017	CS-03	58	20	8	7	5	0	2	80	12	3650
2017	CS-04	60	22	7	6	4	0	1	83	10	1142
2017	CS-05	63	24	4	6	2	0	1	88	9	220
2014	CS	61	18	7	6	4	0	3	82	11	12793
2014	CS-01	64	16	7	4	4	0	5	84	8	1928
2014	CS-02	61	18	7	6	4	1	3	82	10	5331
2014	CS-03	60	18	7	7	6	0	2	80	13	3847
2014	CS-04	62	20	6	8	4	0	1	82	11	1274
2014	CS-05	66	24	4	4	1	0	1	91	6	249
2011	CS	61	18	7	6	4	0	3	81	11	13784
2011	CS-01	65	17	7	4	3	1	3	85	8	2226
2011	CS-02	61	18	7	6	4	1	3	82	11	5671
2011	CS-03	57	19	8	7	6	0	2	79	14	4057
2011	CS-04	60	19	8	7	4	0	2	81	12	1314
2011	CS-05	68	18	6	6	2	0	0	87	7	280
2008	CS	58	17	7	7	7	0	4	79	14	11451
2008	CS-01	62	15	6	5	4	1	7	83	10	2198
2008	CS-02	58	17	6	7	7	1	5	79	14	4813
2008	CS-03	56	17	7	8	8	0	4	76	17	3042
2008	CS-04	58	20	5	9	5	0	1	80	15	967
2008	CS-05	66	17	6	6	4	0	1	84	10	238

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	29	33	16	8	5	5	4	68	14	11287
2017	CS-01	30	32	14	8	5	6	5	69	14	1510
2017	CS-02	27	31	17	8	6	6	5	66	15	4627
2017	CS-03	30	34	16	8	4	4	4	69	13	3651
2017	CS-04	31	36	14	7	5	3	3	72	13	1139
2017	CS-05	39	35	13	6	5	1	0	75	12	219
2014	CS	33	31	15	7	5	4	4	70	14	12796
2014	CS-01	31	29	17	7	7	5	4	66	15	1929
2014	CS-02	32	30	15	7	6	5	4	69	14	5331
2014	CS-03	34	32	15	7	5	4	3	71	13	3848
2014	CS-04	35	35	14	6	4	3	3	75	10	1275
2014	CS-05	36	42	11	5	3	1	2	81	8	249

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	32	9	7	5	1	78	12	11291
2017	CS-01	45	31	10	7	5	1	78	12	1510
2017	CS-02	42	33	10	8	6	1	76	14	4625
2017	CS-03	47	32	9	7	4	0	80	11	3653
2017	CS-04	51	33	7	5	4	0	84	9	1142
2017	CS-05	58	29	5	6	3	0	86	9	220
2014	CS	46	30	9	8	5	1	77	13	12795
2014	CS-01	44	29	10	9	7	1	75	16	1927
2014	CS-02	43	30	10	9	6	1	74	15	5333
2014	CS-03	48	31	9	7	4	1	80	11	3847
2014	CS-04	52	30	8	6	3	0	83	9	1274
2014	CS-05	51	31	10	5	1	0	84	6	249

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	37	14	12	6	2	1	67	18	11285
2017	CS-01	32	35	14	10	5	2	2	70	15	1509
2017	CS-02	28	36	15	11	7	2	1	66	19	4621
2017	CS-03	26	38	15	13	6	1	1	66	20	3653
2017	CS-04	30	39	12	11	6	1	0	71	17	1141
2017	CS-05	36	39	11	11	2	0	0	75	14	220
2014	CS	26	40	14	12	6	2	2	68	18	12794
2014	CS-01	28	36	14	10	6	3	2	68	17	1929
2014	CS-02	25	39	14	12	6	3	2	67	19	5331
2014	CS-03	24	41	14	12	6	1	1	67	18	3846
2014	CS-04	27	44	12	12	4	0	1	72	16	1275
2014	CS-05	32	49	9	7	2	0	1	82	10	249
2011	CS	26	39	14	12	7	2	1	66	19	13803
2011	CS-01	28	36	14	11	7	3	1	66	19	2222
2011	CS-02	23	38	15	12	7	3	1	64	19	5675
2011	CS-03	25	41	13	13	6	1	1	67	20	4067
2011	CS-04	30	40	11	11	5	1	1	72	17	1319
2011	CS-05	40	36	7	10	6	2	0	77	16	282
2008	CS	25	39	14	12	7	2	1	66	19	11458
2008	CS-01	27	38	13	11	7	3	1	67	19	2202
2008	CS-02	23	38	15	13	7	3	1	64	21	4813
2008	CS-03	25	41	13	12	6	1	1	67	19	3043
2008	CS-04	33	41	11	11	3	0	1	75	14	968
2008	CS-05	40	35	8	9	5	1	1	77	14	238

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	28	16	11	8	10	1	61	21	11281
2017	CS-01	23	24	15	11	10	14	2	57	25	1508
2017	CS-02	20	26	17	12	9	14	2	55	25	4621
2017	CS-03	26	32	15	10	7	8	1	64	19	3647
2017	CS-04	36	33	14	7	6	3	1	71	14	1144
2017	CS-05	49	28	10	8	3	1	1	78	12	220
2014	CS	25	28	17	11	8	9	2	60	21	12794
2014	CS-01	20	24	18	11	12	13	2	51	27	1928
2014	CS-02	22	26	18	11	9	11	3	56	23	5331
2014	CS-03	28	31	16	10	7	6	2	64	18	3849
2014	CS-04	36	32	15	9	4	3	2	70	14	1274
2014	CS-05	44	34	10	6	4	1	1	80	10	249
2011	CS	26	28	16	12	10	7	1	59	23	13798
2011	CS-01	23	25	16	12	13	10	1	54	28	2224
2011	CS-02	22	27	17	13	11	9	2	54	27	5677
2011	CS-03	29	31	16	11	8	5	1	63	20	4064
2011	CS-04	38	31	12	10	6	3	1	72	16	1313
2011	CS-05	51	22	7	9	7	3	0	76	17	282
2008	CS	26	29	15	11	10	7	1	61	23	11452
2008	CS-01	22	27	15	12	11	11	2	56	27	2201
2008	CS-02	21	28	16	12	11	9	2	55	26	4813
2008	CS-03	30	32	14	11	8	4	1	65	20	3041
2008	CS-04	44	32	10	7	4	2	0	78	11	966
2008	CS-05	50	26	7	6	7	2	0	79	14	238

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	12	23	20	15	11	16	3	43	32	11286
2017	CS-01	14	19	18	14	12	20	3	43	34	1508
2017	CS-02	11	19	20	14	11	21	4	40	33	4623
2017	CS-03	10	25	22	16	11	13	3	41	32	3650
2017	CS-04	13	32	20	15	10	8	2	50	28	1144
2017	CS-05	18	40	14	16	9	3	0	60	25	220
2014	CS	12	22	21	15	13	14	3	41	34	12793
2014	CS-01	13	17	20	15	14	18	3	38	36	1929
2014	CS-02	11	19	21	14	13	18	3	38	35	5328
2014	CS-03	12	24	22	17	12	10	3	41	34	3848
2014	CS-04	13	29	23	16	10	6	3	46	29	1275
2014	CS-05	15	40	15	18	6	4	1	59	26	249

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	40	8	5	2	0	85	7	11270
2017	CS-01	46	39	8	4	2	0	86	6	1505
2017	CS-02	45	38	8	5	2	0	84	7	4618
2017	CS-03	45	41	8	5	2	0	86	6	3647
2017	CS-04	46	43	5	3	2	0	89	6	1142
2017	CS-05	53	36	5	4	2	0	89	6	218
2014	CS	44	40	8	5	2	0	84	7	12793
2014	CS-01	43	39	9	5	2	1	83	8	1927
2014	CS-02	44	39	9	5	3	0	83	8	5329
2014	CS-03	45	41	7	5	2	0	86	7	3848
2014	CS-04	45	42	7	4	1	0	87	5	1275
2014	CS-05	46	43	6	5	0	0	89	5	249

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	36	12	8	5	1	1	75	13	11289
2017	CS-01	38	34	12	8	6	0	1	74	14	1508
2017	CS-02	38	36	13	7	5	1	1	75	12	4629
2017	CS-03	38	35	13	9	5	1	0	74	13	3649
2017	CS-04	39	36	9	9	5	1	0	76	14	1143
2017	CS-05	41	37	9	9	5	0	0	78	13	219
2014	CS	37	35	13	8	5	1	0	73	13	12796
2014	CS-01	38	33	14	8	6	1	0	72	14	1928
2014	CS-02	37	36	13	8	6	1	0	73	13	5332
2014	CS-03	37	36	13	8	5	1	0	74	13	3849
2014	CS-04	36	35	14	9	4	1	1	73	14	1274
2014	CS-05	39	37	10	9	3	0	1	77	13	249
2011	CS	34	37	13	9	6	1	0	72	15	13797
2011	CS-01	35	36	14	8	6	1	0	72	14	2220
2011	CS-02	33	37	14	9	6	1	0	71	15	5673
2011	CS-03	35	36	13	9	6	1	0	72	15	4068
2011	CS-04	37	38	12	9	4	0	0	75	13	1318
2011	CS-05	35	37	12	10	6	0	0	72	16	281
2008	CS	29	36	14	11	9	0	0	66	20	11458
2008	CS-01	32	35	14	10	9	1	0	67	19	2201
2008	CS-02	29	36	14	11	9	1	1	65	20	4813
2008	CS-03	29	36	14	12	8	0	0	66	20	3043
2008	CS-04	29	36	15	11	7	0	1	66	19	969
2008	CS-05	31	36	13	11	9	0	0	67	20	238

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	32	11	5	4	2	1	79	9	11294
2017	CS-01	46	30	12	6	4	2	1	78	10	1507
2017	CS-02	45	32	11	5	4	2	1	79	9	4630
2017	CS-03	46	32	12	5	3	2	1	80	8	3651
2017	CS-04	46	32	11	6	4	1	0	79	10	1146
2017	CS-05	53	31	9	4	2	0	0	85	6	219
2014	CS	44	31	13	6	4	2	1	77	10	12800
2014	CS-01	44	29	14	6	4	2	1	75	11	1929
2014	CS-02	44	31	13	5	4	2	1	77	10	5334
2014	CS-03	44	32	12	6	4	2	0	78	10	3849
2014	CS-04	43	33	13	5	4	1	1	78	9	1275
2014	CS-05	44	36	9	5	4	1	1	82	9	249
2011	CS	42	32	13	7	4	2	0	76	11	13794
2011	CS-01	43	31	13	7	4	2	0	76	11	2221
2011	CS-02	42	32	13	7	5	2	0	75	12	5673
2011	CS-03	41	34	13	6	4	2	0	76	11	4065
2011	CS-04	45	32	12	7	3	1	0	78	10	1316
2011	CS-05	44	36	7	6	6	1	0	81	12	282
2008	CS	38	32	13	8	6	2	0	72	15	11459
2008	CS-01	39	31	13	7	6	3	0	72	14	2198
2008	CS-02	37	31	14	8	7	2	1	71	15	4817
2008	CS-03	38	33	13	8	6	2	1	73	14	3044
2008	CS-04	39	33	14	7	5	2	0	74	12	969
2008	CS-05	39	32	10	8	7	4	0	74	16	238

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	34	10	8	4	1	0	78	12	11287
2017	CS-01	44	32	10	8	4	1	1	77	13	1508
2017	CS-02	43	34	10	7	4	1	0	78	12	4626
2017	CS-03	44	34	10	7	4	1	0	78	12	3649
2017	CS-04	43	36	9	7	5	0	0	79	12	1143
2017	CS-05	50	37	6	3	5	0	0	87	8	220
2014	CS	41	34	11	8	5	0	0	76	13	12796
2014	CS-01	42	31	13	7	6	1	0	74	13	1928
2014	CS-02	41	34	11	9	5	1	0	75	14	5331
2014	CS-03	42	34	11	7	5	0	0	76	12	3849
2014	CS-04	42	36	11	7	4	0	0	78	11	1275
2014	CS-05	43	41	6	6	5	0	0	84	10	249
2011	CS	40	35	11	8	5	1	0	75	14	13779
2011	CS-01	40	35	11	8	5	1	0	75	13	2219
2011	CS-02	38	36	11	9	6	1	0	74	14	5669
2011	CS-03	39	36	10	8	5	1	0	76	14	4057
2011	CS-04	45	34	10	7	4	0	0	79	11	1315
2011	CS-05	42	35	9	11	4	0	0	76	14	281
2008	CS	34	35	12	10	8	1	0	70	18	11453
2008	CS-01	36	34	13	9	7	1	0	70	17	2199
2008	CS-02	33	34	13	10	8	1	0	68	19	4816
2008	CS-03	34	36	11	10	7	1	0	71	18	3040
2008	CS-04	37	38	9	10	6	0	0	75	15	967
2008	CS-05	37	36	8	11	8	0	0	73	19	237

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	74	14	4	2	2	0	2	91	5	11289
2017	CS-01	74	16	3	2	3	0	3	92	4	1507
2017	CS-02	73	15	4	2	3	0	3	90	5	4629
2017	CS-03	75	13	5	3	2	0	2	90	5	3649
2017	CS-04	79	12	4	3	2	0	0	92	4	1144
2017	CS-05	76	14	3	4	2	0	0	91	6	220
2014	CS	73	14	5	3	3	0	3	90	5	12790
2014	CS-01	74	14	4	2	2	0	4	91	4	1926
2014	CS-02	73	14	5	3	3	0	3	90	5	5331
2014	CS-03	73	14	5	3	3	0	2	89	6	3845
2014	CS-04	76	13	4	4	2	0	1	90	6	1275
2014	CS-05	81	13	4	2	0	0	0	94	2	249
2011	CS	74	13	5	3	3	0	3	90	6	13799
2011	CS-01	75	13	5	2	2	1	3	92	4	2225
2011	CS-02	72	14	4	3	3	0	3	89	6	5675
2011	CS-03	73	13	5	3	3	0	2	89	6	4063
2011	CS-04	78	11	5	3	2	0	1	90	5	1316
2011	CS-05	81	9	4	3	1	0	0	91	5	282
2008	CS	74	11	4	3	4	0	4	88	8	11447
2008	CS-01	75	9	4	2	3	1	6	90	5	2198
2008	CS-02	73	11	4	3	4	0	5	88	8	4811
2008	CS-03	73	11	4	4	4	0	4	87	9	3041
2008	CS-04	76	12	3	3	4	0	1	89	7	968
2008	CS-05	78	11	4	5	2	0	1	89	7	236

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	25	6	4	3	2	2	86	7	11278
2017	CS-01	52	24	8	3	4	4	4	83	9	1503
2017	CS-02	57	24	7	4	3	2	2	85	8	4624
2017	CS-03	60	25	5	4	3	2	1	88	7	3649
2017	CS-04	60	26	5	4	3	1	1	88	7	1141
2017	CS-05	52	33	4	3	3	2	3	90	6	220
2014	CS	54	26	7	4	4	3	3	84	8	12798
2014	CS-01	49	25	8	5	5	3	6	81	11	1928
2014	CS-02	54	25	7	4	4	3	3	84	9	5334
2014	CS-03	56	26	7	4	3	2	2	86	7	3847
2014	CS-04	56	25	9	4	3	2	2	84	6	1274
2014	CS-05	44	31	8	6	3	4	4	81	10	249
2011	CS	51	28	8	5	5	2	2	81	10	13809
2011	CS-01	46	28	9	5	6	2	3	78	12	2223
2011	CS-02	50	28	8	5	5	2	1	81	11	5678
2011	CS-03	53	28	7	5	4	2	1	83	9	4067
2011	CS-04	53	27	9	5	3	2	1	82	9	1320
2011	CS-05	46	28	10	6	4	1	5	79	11	283

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	26	8	4	3	1	85	7	11288
2017	CS-01	56	26	8	4	4	1	84	8	1504
2017	CS-02	56	27	8	4	3	1	85	7	4629
2017	CS-03	60	26	7	4	3	1	86	6	3652
2017	CS-04	60	25	7	4	4	0	85	7	1143
2017	CS-05	61	26	5	3	4	0	88	7	220

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	26	11	3	3	2	82	7	11290
2017	CS-01	55	25	11	4	3	2	81	8	1509
2017	CS-02	54	26	11	3	4	2	82	7	4626
2017	CS-03	56	25	11	3	3	1	83	6	3652
2017	CS-04	56	26	9	4	4	1	83	8	1143
2017	CS-05	56	28	10	1	4	0	84	5	220

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	28	10	5	4	0	80	10	11283
2017	CS-01	53	27	10	5	4	0	80	10	1506
2017	CS-02	51	28	10	6	5	0	79	10	4627
2017	CS-03	52	28	10	6	4	0	81	9	3650
2017	CS-04	54	27	9	5	5	0	81	10	1141
2017	CS-05	56	28	9	3	4	0	84	6	219
2014	CS	49	29	10	6	5	0	79	11	12798
2014	CS-01	48	29	11	6	5	1	78	11	1929
2014	CS-02	48	29	10	6	5	0	78	12	5333
2014	CS-03	50	29	10	6	4	0	80	10	3847
2014	CS-04	49	31	10	5	4	0	81	9	1275
2014	CS-05	48	35	6	7	5	0	83	12	249

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	35	17	10	5	4	6	65	17	3015
2017	CS-01	27	37	7	10	10	9	0	70	22	11
2017	CS-02	17	34	17	9	8	8	6	60	20	234
2017	CS-03	23	34	17	11	5	4	6	63	18	1649
2017	CS-04	24	37	16	9	4	3	7	68	15	868
2017	CS-05	30	38	14	9	4	2	3	72	14	201
2014	CS	23	35	16	10	6	4	6	65	17	3428
2014	CS-01	23	36	13	14	5	9	0	65	20	21
2014	CS-02	20	37	20	8	6	4	5	63	16	278
2014	CS-03	22	35	17	9	6	4	7	64	17	1908
2014	CS-04	24	33	16	10	6	4	6	64	18	938
2014	CS-05	32	36	16	10	3	1	3	70	13	237

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	31	19	8	6	10	0	63	16	11293
2017	CS-01	32	27	18	6	6	11	0	66	14	1509
2017	CS-02	24	30	19	7	6	13	1	63	15	4627
2017	CS-03	24	32	20	9	6	9	0	62	16	3650
2017	CS-04	28	35	16	10	7	4	0	65	18	1146
2017	CS-05	32	38	13	10	6	0	0	70	16	220
2014	CS	23	32	19	9	6	11	0	62	17	12796
2014	CS-01	24	29	18	8	6	13	0	62	17	1927
2014	CS-02	22	31	19	8	6	14	0	61	16	5334
2014	CS-03	22	33	19	9	6	10	0	62	17	3848
2014	CS-04	25	37	16	10	6	5	0	66	17	1275
2014	CS-05	31	33	15	14	6	2	0	65	20	248
2011	CS	20	30	21	10	8	10	0	56	21	13764
2011	CS-01	24	29	19	9	8	10	1	59	20	2218
2011	CS-02	19	28	22	10	9	12	1	54	21	5658
2011	CS-03	18	32	20	12	8	9	0	55	22	4057
2011	CS-04	24	33	19	12	8	4	0	60	20	1311
2011	CS-05	29	34	14	13	8	2	0	64	21	283

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	30	21	15	11	3	52	26	11291
2017	CS-01	27	27	21	11	9	4	56	22	1509
2017	CS-02	20	30	21	14	11	4	52	26	4626
2017	CS-03	19	31	20	17	11	1	51	28	3652
2017	CS-04	21	32	19	15	12	1	54	27	1143
2017	CS-05	27	40	13	15	6	0	66	21	220
2014	CS	17	30	21	15	12	4	50	28	12797
2014	CS-01	19	27	22	14	12	6	49	28	1928
2014	CS-02	17	30	22	15	11	5	49	28	5332
2014	CS-03	16	31	21	16	12	2	49	29	3849
2014	CS-04	17	33	19	18	12	1	50	30	1275
2014	CS-05	23	36	17	15	9	0	59	24	249
2011	CS	16	31	22	15	13	3	49	29	13780
2011	CS-01	21	30	20	12	12	4	53	26	2219
2011	CS-02	15	30	23	15	13	4	47	29	5663
2011	CS-03	13	33	22	17	13	2	47	31	4063
2011	CS-04	17	34	21	16	11	1	52	27	1315
2011	CS-05	25	36	14	13	10	1	62	23	283
2008	CS	17	32	20	15	14	3	50	29	11455
2008	CS-01	21	29	19	12	14	4	52	28	2200
2008	CS-02	16	32	22	14	14	3	49	28	4814
2008	CS-03	15	33	20	16	15	2	49	31	3042
2008	CS-04	20	35	15	20	10	1	55	30	968
2008	CS-05	29	38	13	12	7	1	68	19	238

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	27	23	17	12	7	0	44	31	11276
2017	CS-01	20	25	22	13	10	10	0	50	25	1507
2017	CS-02	14	27	23	15	12	9	0	45	29	4620
2017	CS-03	13	27	23	18	14	5	0	42	34	3645
2017	CS-04	12	30	22	20	15	2	0	42	36	1143
2017	CS-05	13	38	21	17	10	0	0	52	27	220
2014	CS	12	25	23	18	14	7	0	40	34	12791
2014	CS-01	15	22	23	16	13	10	0	42	32	1928
2014	CS-02	13	25	23	16	12	9	0	43	32	5330
2014	CS-03	11	26	24	19	15	5	0	39	36	3847
2014	CS-04	9	26	23	25	16	1	0	35	42	1274
2014	CS-05	11	31	18	26	13	2	0	42	40	249
2011	CS	9	29	23	19	12	7	0	42	33	13790
2011	CS-01	12	29	22	16	11	9	0	46	30	2219
2011	CS-02	10	28	25	17	11	9	0	41	31	5667
2011	CS-03	7	29	24	21	13	6	0	39	36	4063
2011	CS-04	9	32	21	24	12	3	0	42	36	1320
2011	CS-05	11	39	16	22	11	3	0	51	33	283
2008	CS	8	29	22	21	14	7	0	39	38	11452
2008	CS-01	12	28	20	17	14	8	1	44	35	2198
2008	CS-02	8	28	23	19	14	8	0	38	36	4815
2008	CS-03	6	28	22	23	16	5	0	36	41	3041
2008	CS-04	7	32	19	26	13	2	0	41	40	969
2008	CS-05	9	41	15	24	9	2	0	51	34	237

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	27	19	14	15	7	48	31	11288
2017	CS-01	23	23	19	12	13	10	52	28	1509
2017	CS-02	16	26	20	14	15	8	46	32	4621
2017	CS-03	17	28	18	16	16	6	47	33	3653
2017	CS-04	18	30	20	14	15	3	50	30	1146
2017	CS-05	29	31	15	15	8	2	61	24	219
2014	CS	15	25	21	15	16	8	43	34	12790
2014	CS-01	16	21	20	14	17	11	42	36	1925
2014	CS-02	15	24	21	14	16	10	43	34	5334
2014	CS-03	15	26	21	16	17	6	43	35	3845
2014	CS-04	12	28	20	19	16	4	42	36	1273
2014	CS-05	21	31	15	16	12	4	55	30	249
2011	CS	13	28	20	16	15	8	44	33	13794
2011	CS-01	16	26	19	14	15	9	47	32	2222
2011	CS-02	12	26	21	16	15	10	43	34	5671
2011	CS-03	12	29	21	17	15	7	43	34	4062
2011	CS-04	14	29	21	17	14	4	46	32	1320
2011	CS-05	18	36	14	14	11	6	58	27	282
2008	CS	12	28	19	16	16	8	44	35	11453
2008	CS-01	15	26	18	14	17	9	45	35	2200
2008	CS-02	10	27	20	17	16	9	42	36	4815
2008	CS-03	11	30	18	17	17	7	43	37	3040
2008	CS-04	14	32	20	17	12	5	49	30	969
2008	CS-05	21	38	16	12	11	2	60	24	237

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	31	19	17	13	4	49	31	11290
2017	CS-01	20	30	19	16	11	4	52	28	1509
2017	CS-02	16	31	19	16	12	5	50	30	4625
2017	CS-03	14	31	20	18	13	3	47	32	3650
2017	CS-04	15	33	18	20	15	0	48	34	1145
2017	CS-05	18	40	17	17	8	0	58	25	220
2014	CS	13	30	20	18	15	4	45	34	12786
2014	CS-01	18	26	20	16	15	6	46	33	1924
2014	CS-02	13	31	19	17	14	5	47	33	5331
2014	CS-03	12	31	20	19	15	3	44	35	3845
2014	CS-04	9	32	20	21	16	1	42	38	1273
2014	CS-05	13	36	14	25	12	1	49	37	249
2011	CS	12	32	20	20	12	3	45	34	13779
2011	CS-01	16	31	19	18	12	3	49	31	2221
2011	CS-02	12	31	21	20	13	3	45	33	5665
2011	CS-03	10	33	20	21	13	2	44	35	4058
2011	CS-04	11	36	18	24	11	1	47	36	1314
2011	CS-05	16	37	17	21	9	0	53	30	283
2008	CS	11	34	18	21	13	2	47	35	11455
2008	CS-01	15	34	17	20	12	2	50	32	2199
2008	CS-02	11	33	20	20	13	3	46	34	4814
2008	CS-03	9	34	18	24	14	2	44	38	3042
2008	CS-04	13	40	14	22	11	1	53	33	969
2008	CS-05	17	39	15	18	10	0	56	28	238

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	40	20	11	5	1	63	17	11279
2017	CS-01	26	39	20	9	5	2	66	14	1507
2017	CS-02	22	40	21	10	5	2	63	16	4623
2017	CS-03	21	41	19	12	6	1	63	18	3647
2017	CS-04	23	42	16	13	7	0	64	20	1142
2017	CS-05	28	47	12	9	3	0	76	12	219
2014	CS	22	39	20	11	6	2	62	17	12798
2014	CS-01	25	37	20	10	6	3	63	17	1929
2014	CS-02	21	38	21	10	7	3	61	17	5332
2014	CS-03	21	39	20	11	6	1	61	18	3848
2014	CS-04	21	42	18	12	7	1	64	19	1275
2014	CS-05	28	46	13	10	3	0	74	13	249
2011	CS	21	41	19	11	6	2	63	18	13783
2011	CS-01	25	38	18	10	6	3	65	16	2222
2011	CS-02	20	40	20	11	6	2	62	17	5668
2011	CS-03	19	43	18	12	6	1	62	19	4061
2011	CS-04	23	43	16	11	5	1	67	17	1314
2011	CS-05	26	43	13	14	3	1	70	18	280

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	41	15	4	2	4	1	78	6	11267
2017	CS-01	36	37	14	4	2	5	2	79	6	1504
2017	CS-02	32	41	15	4	2	5	1	78	6	4617
2017	CS-03	32	43	15	4	2	4	0	78	6	3643
2017	CS-04	36	42	13	4	2	1	0	80	7	1143
2017	CS-05	47	39	9	3	1	1	0	87	4	219
2014	CS	34	40	13	4	2	5	1	79	6	12793
2014	CS-01	35	38	12	4	2	6	2	80	7	1925
2014	CS-02	34	40	14	4	2	6	1	79	6	5333
2014	CS-03	34	42	13	4	2	4	1	80	6	3846
2014	CS-04	35	43	13	5	2	2	0	80	6	1275
2014	CS-05	49	39	6	3	2	1	0	89	5	249
2011	CS	32	40	16	5	2	5	1	76	7	13775
2011	CS-01	33	37	16	4	3	5	2	76	7	2220
2011	CS-02	30	39	16	5	2	6	1	75	8	5659
2011	CS-03	30	41	17	5	2	4	1	75	7	4062
2011	CS-04	38	40	13	5	1	3	1	80	7	1316
2011	CS-05	42	41	9	5	0	2	0	86	5	282

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	39	13	8	4	3	1	74	12	11269
2017	CS-01	34	37	13	8	4	3	1	74	12	1503
2017	CS-02	28	39	14	9	4	4	1	72	14	4619
2017	CS-03	33	39	14	7	4	3	1	74	12	3646
2017	CS-04	40	38	11	6	3	2	0	80	9	1142
2017	CS-05	52	32	8	5	3	0	0	85	8	218
2014	CS	33	38	13	8	4	4	1	74	12	12794
2014	CS-01	34	36	12	6	5	5	1	75	12	1927
2014	CS-02	29	38	14	8	5	4	2	72	14	5333
2014	CS-03	33	39	13	8	3	3	1	75	12	3846
2014	CS-04	40	39	9	7	3	2	0	81	10	1274
2014	CS-05	53	35	6	4	2	0	0	88	6	249
2011	CS	32	36	13	9	5	4	1	71	14	13769
2011	CS-01	34	35	12	8	5	5	1	74	13	2220
2011	CS-02	28	35	15	9	6	6	1	68	16	5660
2011	CS-03	31	37	13	9	5	3	1	72	14	4057
2011	CS-04	40	36	11	7	3	2	0	78	11	1314
2011	CS-05	50	33	7	6	3	1	0	84	9	281
2008	CS	26	36	14	11	7	4	1	65	19	11453
2008	CS-01	26	36	15	10	7	5	1	66	19	2199
2008	CS-02	22	36	15	12	8	5	2	62	21	4814
2008	CS-03	27	35	15	11	7	3	1	65	19	3044
2008	CS-04	39	36	12	7	4	2	0	76	11	966
2008	CS-05	45	34	8	7	3	2	1	82	10	238

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	32	23	11	6	6	2	57	18	11279
2017	CS-01	23	30	22	10	6	7	2	58	17	1507
2017	CS-02	17	31	24	11	7	7	2	54	20	4622
2017	CS-03	20	34	23	11	6	5	1	57	18	3645
2017	CS-04	28	36	20	9	5	3	1	65	14	1145
2017	CS-05	38	33	15	8	4	2	0	73	11	219
2014	CS	19	31	23	11	7	7	2	55	20	12793
2014	CS-01	19	31	22	10	7	8	2	55	19	1928
2014	CS-02	16	29	24	12	8	8	3	51	22	5330
2014	CS-03	19	32	24	11	7	6	1	55	19	3846
2014	CS-04	24	36	20	9	6	5	0	63	16	1275
2014	CS-05	34	40	12	10	3	1	0	75	13	249
2011	CS	15	33	24	12	7	7	2	53	21	13781
2011	CS-01	17	30	24	10	9	9	2	52	21	2216
2011	CS-02	13	32	25	12	8	8	2	50	23	5659
2011	CS-03	15	34	24	13	7	7	1	53	22	4069
2011	CS-04	20	37	22	11	5	4	1	60	17	1316
2011	CS-05	28	40	16	9	4	2	0	70	14	283

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	24	20	13	11	12	2	49	28	11275
2017	CS-01	23	25	18	10	9	14	2	57	22	1506
2017	CS-02	16	25	21	12	12	12	2	48	28	4622
2017	CS-03	16	24	21	14	11	12	2	47	29	3646
2017	CS-04	19	24	20	14	12	9	2	49	28	1143
2017	CS-05	21	23	19	11	13	7	6	51	27	219
2014	CS	15	24	20	14	13	12	2	45	31	12794
2014	CS-01	18	25	18	13	12	12	2	50	29	1927
2014	CS-02	14	23	20	13	13	13	2	44	32	5331
2014	CS-03	15	25	21	15	13	10	2	44	32	3849
2014	CS-04	15	24	21	16	13	10	2	44	32	1274
2014	CS-05	20	28	23	11	8	7	2	53	21	249
2011	CS	13	22	20	15	14	13	2	42	35	13788
2011	CS-01	17	23	17	14	13	14	3	48	32	2221
2011	CS-02	13	21	20	16	14	14	2	41	35	5667
2011	CS-03	11	21	21	17	15	12	2	38	37	4064
2011	CS-04	14	24	21	15	13	11	3	44	32	1315
2011	CS-05	18	25	17	12	13	8	7	51	29	283

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	25	11	6	3	1	3	80	9	11280
2017	CS-01	54	23	9	4	2	3	6	84	6	1505
2017	CS-02	51	24	11	5	3	2	4	80	9	4618
2017	CS-03	49	26	11	7	4	1	2	77	11	3653
2017	CS-04	52	27	11	6	3	0	0	80	9	1144
2017	CS-05	55	28	9	6	2	0	0	83	8	220
2014	CS	50	24	11	6	3	2	3	78	10	12793
2014	CS-01	56	20	10	3	3	3	5	82	6	1929
2014	CS-02	50	25	11	6	3	2	4	79	9	5329
2014	CS-03	48	25	13	6	5	1	2	76	11	3846
2014	CS-04	50	27	12	7	3	1	1	77	11	1275
2014	CS-05	59	27	8	5	1	0	0	86	7	249

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	57	24	8	3	2	4	3	86	5	11281
2017	CS-01	60	22	8	2	1	4	4	88	3	1507
2017	CS-02	56	23	9	4	2	4	4	84	6	4623
2017	CS-03	55	25	9	3	2	4	2	85	5	3648
2017	CS-04	59	26	8	2	1	3	1	89	4	1142
2017	CS-05	66	25	4	1	1	1	1	93	3	220
2014	CS	55	24	9	3	2	4	3	85	5	12794
2014	CS-01	59	20	8	3	1	5	5	87	5	1927
2014	CS-02	54	24	9	4	2	4	3	84	6	5329
2014	CS-03	53	24	11	3	2	4	3	83	6	3849
2014	CS-04	56	25	10	2	1	3	3	86	3	1275
2014	CS-05	66	23	5	3	1	2	1	91	4	249
2011	CS	58	21	10	3	2	3	4	84	6	13791
2011	CS-01	57	20	9	3	2	4	5	85	5	2223
2011	CS-02	56	21	10	3	2	3	4	83	6	5671
2011	CS-03	57	21	10	4	1	2	4	83	6	4063
2011	CS-04	62	21	9	2	1	2	3	87	3	1313
2011	CS-05	70	20	5	2	1	1	1	92	3	283
2008	CS	58	21	9	4	2	2	3	84	6	11462
2008	CS-01	57	22	10	3	2	4	4	85	5	2202
2008	CS-02	56	21	10	4	3	2	4	83	7	4815
2008	CS-03	58	21	10	4	2	2	3	83	6	3044
2008	CS-04	64	22	8	3	1	1	2	88	4	969
2008	CS-05	70	21	4	1	1	1	2	94	2	238

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	33	18	15	12	2	0	54	28	11282
2017	CS-01	24	30	16	13	13	3	1	55	28	1507
2017	CS-02	19	32	19	15	13	2	0	52	29	4621
2017	CS-03	19	35	18	15	11	2	0	54	27	3649
2017	CS-04	20	36	17	15	10	2	0	58	25	1145
2017	CS-05	30	38	12	15	5	1	0	68	20	219
2014	CS	17	30	19	17	15	2	0	48	32	12795
2014	CS-01	18	28	18	14	18	3	0	48	33	1927
2014	CS-02	17	30	19	17	15	3	0	48	33	5332
2014	CS-03	16	32	20	17	13	2	0	49	31	3848
2014	CS-04	16	30	20	19	13	1	0	47	33	1274
2014	CS-05	22	35	16	19	7	0	0	58	26	249
2011	CS	20	33	18	15	12	2	0	54	28	13790
2011	CS-01	20	30	18	14	15	3	1	52	29	2221
2011	CS-02	19	32	18	16	13	2	0	52	30	5673
2011	CS-03	19	35	18	15	11	1	0	55	27	4062
2011	CS-04	21	36	17	16	9	1	0	58	25	1315
2011	CS-05	24	38	11	13	12	1	1	63	25	282
2008	CS	17	36	18	15	12	1	0	54	28	11460
2008	CS-01	19	33	18	14	13	2	0	54	28	2201
2008	CS-02	15	35	19	16	14	1	0	51	30	4819
2008	CS-03	18	38	18	16	10	1	0	56	26	3043
2008	CS-04	20	40	18	13	9	0	0	60	23	967
2008	CS-05	23	40	17	10	9	0	0	63	19	238

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	26	15	17	22	2	1	44	41	11282
2017	CS-01	19	21	14	18	24	3	1	41	44	1507
2017	CS-02	13	24	16	18	24	2	1	39	44	4618
2017	CS-03	17	28	14	18	19	2	1	47	38	3653
2017	CS-04	21	31	13	15	16	1	3	54	32	1143
2017	CS-05	32	29	14	12	9	1	3	64	21	220
2014	CS	13	23	16	18	26	2	1	37	46	12796
2014	CS-01	13	18	15	18	32	3	1	32	52	1928
2014	CS-02	11	21	16	19	29	3	1	34	50	5333
2014	CS-03	14	26	17	18	21	2	1	41	41	3848
2014	CS-04	15	27	16	16	21	1	3	45	38	1275
2014	CS-05	21	32	14	15	11	1	5	57	27	249
2011	CS	13	25	16	19	25	2	1	39	44	13795
2011	CS-01	13	21	16	17	29	2	1	35	48	2222
2011	CS-02	10	22	17	20	27	2	1	34	49	5670
2011	CS-03	14	28	16	19	21	1	1	43	40	4067
2011	CS-04	17	29	16	16	18	1	3	47	36	1316
2011	CS-05	22	28	11	17	17	2	4	53	36	283
2008	CS	13	30	14	18	22	1	1	44	42	11449
2008	CS-01	15	29	14	18	21	2	0	45	40	2202
2008	CS-02	10	27	16	19	25	2	1	38	46	4809
2008	CS-03	13	34	13	18	21	1	1	48	39	3043
2008	CS-04	17	34	14	14	18	0	2	52	33	965
2008	CS-05	20	32	8	17	18	1	4	55	36	237

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	37	23	11	6	4	0	58	18	11279
2017	CS-01	21	31	24	10	7	6	1	55	19	1506
2017	CS-02	16	36	23	11	7	6	1	56	19	4618
2017	CS-03	18	38	23	11	6	4	0	59	18	3649
2017	CS-04	24	40	20	10	6	1	0	64	15	1145
2017	CS-05	31	41	17	9	2	0	0	72	11	220

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	35	16	3	2	6	1	77	6	11282
2017	CS-01	38	32	16	3	2	7	1	76	6	1506
2017	CS-02	35	35	16	4	3	6	1	75	7	4623
2017	CS-03	37	36	15	3	2	5	1	79	5	3651
2017	CS-04	40	37	14	3	1	4	1	80	5	1144
2017	CS-05	44	37	13	3	2	1	0	82	5	218
2014	CS	42	33	14	3	2	6	1	80	5	12788
2014	CS-01	44	30	14	2	3	6	1	79	5	1928
2014	CS-02	39	33	16	3	2	6	1	78	6	5327
2014	CS-03	43	34	13	3	2	5	0	81	5	3847
2014	CS-04	45	33	13	3	2	5	0	82	4	1273
2014	CS-05	47	36	11	2	0	4	0	86	3	248

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	41	13	4	2	3	81	6	11270
2017	CS-01	40	38	13	3	1	3	82	5	1508
2017	CS-02	36	40	14	4	2	4	80	6	4618
2017	CS-03	37	42	13	4	2	3	81	5	3642
2017	CS-04	40	43	11	3	2	1	84	4	1143
2017	CS-05	50	35	8	4	3	0	86	6	219
2014	CS	41	36	12	4	2	4	81	6	12792
2014	CS-01	45	33	12	3	3	4	81	6	1926
2014	CS-02	39	37	13	4	2	4	79	7	5330
2014	CS-03	41	37	12	4	2	3	82	6	3847
2014	CS-04	44	36	12	4	1	3	83	5	1275
2014	CS-05	51	38	7	2	0	2	90	3	249
2011	CS	32	40	16	5	4	3	75	9	13794
2011	CS-01	35	37	15	6	4	4	74	10	2224
2011	CS-02	30	40	17	6	4	4	73	10	5672
2011	CS-03	31	42	16	5	3	3	75	9	4062
2011	CS-04	36	41	14	4	2	2	79	7	1318
2011	CS-05	42	37	11	4	4	1	81	7	283

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	39	11	5	3	0	82	8	11280
2017	CS-01	45	37	10	5	2	0	83	7	1506
2017	CS-02	41	39	12	5	3	1	80	8	4619
2017	CS-03	41	40	10	5	3	0	82	8	3651
2017	CS-04	44	40	9	4	2	0	84	7	1144
2017	CS-05	51	39	5	3	2	0	90	6	220
2014	CS	44	36	11	5	3	1	81	8	12797
2014	CS-01	46	34	11	5	3	1	80	9	1929
2014	CS-02	42	38	11	5	3	1	80	8	5332
2014	CS-03	45	36	11	5	3	0	81	8	3847
2014	CS-04	45	35	11	5	3	0	81	8	1274
2014	CS-05	52	34	6	6	2	0	86	8	249
2011	CS	37	40	13	5	4	1	78	9	13772
2011	CS-01	41	36	12	5	4	1	78	10	2218
2011	CS-02	35	41	14	5	4	1	76	10	5664
2011	CS-03	36	41	13	5	4	0	78	9	4053
2011	CS-04	40	41	11	6	2	0	81	8	1318
2011	CS-05	49	34	9	3	4	0	84	7	282
2008	CS	31	42	14	8	5	1	73	12	11456
2008	CS-01	35	37	15	7	5	1	73	12	2202
2008	CS-02	28	43	15	8	5	1	71	13	4811
2008	CS-03	29	44	14	7	5	0	74	13	3044
2008	CS-04	38	42	12	6	2	0	80	8	968
2008	CS-05	48	34	7	7	4	0	82	11	238

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	32	18	10	8	1	63	19	11266
2017	CS-01	37	30	17	9	6	1	68	15	1504
2017	CS-02	30	33	19	9	8	1	63	17	4614
2017	CS-03	30	31	18	11	9	1	61	21	3646
2017	CS-04	29	32	17	12	10	0	61	22	1143
2017	CS-05	38	31	15	9	6	1	70	15	220
2014	CS	26	34	19	12	9	1	60	21	12796
2014	CS-01	30	33	19	9	8	1	63	18	1928
2014	CS-02	26	35	19	11	9	1	61	20	5332
2014	CS-03	25	34	19	12	9	1	59	21	3848
2014	CS-04	22	31	18	16	12	1	54	28	1274
2014	CS-05	26	33	17	17	6	0	60	24	249
2011	CS	28	35	20	9	7	1	64	16	13787
2011	CS-01	33	32	19	8	8	1	65	16	2225
2011	CS-02	27	36	20	9	7	1	63	16	5665
2011	CS-03	26	36	21	10	6	1	63	16	4061
2011	CS-04	29	34	20	10	6	1	64	16	1317
2011	CS-05	38	33	13	8	7	1	71	15	282

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	34	17	11	8	0	65	19	11281
2017	CS-01	35	34	16	9	5	0	69	15	1505
2017	CS-02	30	35	18	10	7	0	65	17	4625
2017	CS-03	29	34	17	11	9	0	63	20	3650
2017	CS-04	28	35	15	12	10	0	63	22	1142
2017	CS-05	37	33	11	12	6	0	71	18	220
2014	CS	25	36	17	13	8	0	62	21	12795
2014	CS-01	28	34	19	10	8	1	63	18	1926
2014	CS-02	26	37	17	12	8	1	63	20	5333
2014	CS-03	25	36	17	12	9	0	61	21	3847
2014	CS-04	22	33	16	17	11	0	56	28	1275
2014	CS-05	28	35	13	17	7	0	63	24	249
2011	CS	27	38	18	10	6	1	66	16	13764
2011	CS-01	30	36	17	10	7	1	66	17	2220
2011	CS-02	26	38	19	10	6	1	65	16	5660
2011	CS-03	25	40	18	10	6	0	66	16	4050
2011	CS-04	28	38	17	11	5	0	67	16	1317
2011	CS-05	36	36	12	8	6	1	74	14	282
2008	CS	25	40	17	12	6	0	65	18	11450
2008	CS-01	30	36	16	12	7	0	66	19	2203
2008	CS-02	22	41	18	12	7	0	63	19	4816
2008	CS-03	24	41	16	12	6	0	65	19	3034
2008	CS-04	30	38	15	11	5	0	68	16	967
2008	CS-05	37	36	9	11	7	0	73	18	238

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	26	19	11	9	4	0	59	21	11281
2017	CS-01	34	26	17	10	9	4	0	62	20	1504
2017	CS-02	29	27	20	11	9	4	0	59	21	4619
2017	CS-03	29	27	19	12	9	3	0	58	22	3655
2017	CS-04	29	25	20	12	11	3	0	56	23	1143
2017	CS-05	33	29	17	7	9	4	0	65	17	220
2014	CS	28	26	19	12	10	4	0	56	24	12791
2014	CS-01	30	24	17	11	11	5	0	58	24	1927
2014	CS-02	28	26	19	12	10	4	0	57	23	5330
2014	CS-03	28	26	20	13	10	4	0	56	23	3846
2014	CS-04	24	24	20	14	15	3	1	50	29	1274
2014	CS-05	29	26	16	14	10	3	1	58	26	249
2011	CS	30	27	19	11	8	4	0	60	20	13778
2011	CS-01	33	24	17	11	10	4	0	60	22	2220
2011	CS-02	29	28	19	11	9	4	0	60	21	5665
2011	CS-03	29	30	20	11	7	3	0	61	18	4057
2011	CS-04	32	25	20	12	7	4	0	60	20	1318
2011	CS-05	39	23	17	10	9	2	1	64	19	282
2008	CS	25	29	18	13	9	4	0	57	24	11456
2008	CS-01	28	27	17	13	10	5	0	58	24	2204
2008	CS-02	23	30	19	13	10	4	0	55	24	4814
2008	CS-03	25	31	18	14	9	3	0	58	23	3038
2008	CS-04	30	29	18	12	7	3	0	61	20	969
2008	CS-05	31	24	19	13	9	4	0	57	23	238

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CS	23	41	35	11298
2017	CS-01	20	44	37	1509
2017	CS-02	21	43	37	4629
2017	CS-03	24	41	35	3653
2017	CS-04	33	35	32	1146
2017	CS-05	39	33	28	220
2014	CS	22	41	37	12799
2014	CS-01	19	44	37	1929
2014	CS-02	19	44	37	5334
2014	CS-03	23	40	37	3847
2014	CS-04	33	33	34	1275
2014	CS-05	38	32	31	249
2011	CS	23	43	34	13813
2011	CS-01	24	40	35	2223
2011	CS-02	20	44	36	5682
2011	CS-03	22	45	34	4067
2011	CS-04	30	38	32	1320
2011	CS-05	35	40	24	283

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CS	22	29	37	5	2	5	2607
2017	CS-01	12	30	38	7	7	5	296
2017	CS-02	20	31	36	5	1	6	950
2017	CS-03	25	31	36	3	1	5	863
2017	CS-04	25	25	37	6	2	4	371
2017	CS-05	25	17	48	6	1	3	86
2014	CS	18	33	35	9	9999	6	2816
2014	CS-01	14	35	31	10	9999	10	367
2014	CS-02	18	33	34	10	9999	5	1013
2014	CS-03	18	37	33	7	9999	5	882
2014	CS-04	18	27	42	7	9999	6	419
2014	CS-05	26	24	37	6	9999	7	94
2011	CS	16	32	37	6	9999	8	3119
2011	CS-01	9	34	39	8	9999	10	533
2011	CS-02	14	35	36	7	9999	9	1158
2011	CS-03	18	35	35	6	9999	5	885
2011	CS-04	23	22	44	4	9999	7	396
2011	CS-05	37	16	35	8	9999	4	100

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	13	87	11289
2017	CS-01	12	88	1507
2017	CS-02	13	87	4628
2017	CS-03	13	87	3650
2017	CS-04	14	86	1143
2017	CS-05	9	91	220
2014	CS	13	87	12777
2014	CS-01	13	87	1926
2014	CS-02	13	87	5321
2014	CS-03	13	87	3845
2014	CS-04	14	86	1273
2014	CS-05	12	88	249

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	48	1435
2017	CS-01	54	183
2017	CS-02	49	583
2017	CS-03	47	459
2017	CS-04	46	153
2017	CS-05	33	18
2014	CS	52	1651
2014	CS-01	60	239
2014	CS-02	52	670
2014	CS-03	50	502
2014	CS-04	45	176
2014	CS-05	23	30

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	60	1435
2017	CS-01	56	183
2017	CS-02	65	583
2017	CS-03	59	459
2017	CS-04	51	153
2017	CS-05	63	18
2014	CS	60	1651
2014	CS-01	59	239
2014	CS-02	61	670
2014	CS-03	61	502
2014	CS-04	52	176
2014	CS-05	51	30

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CS	8	1435
2017	CS-01	3	183
2017	CS-02	4	583
2017	CS-03	11	459
2017	CS-04	17	153
2014	CS	9	1651
2014	CS-01	2	239
2014	CS-02	5	670
2014	CS-03	13	502
2014	CS-04	15	176
2014	CS-05	27	30

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CS	1435
2017	CS-01	183
2017	CS-05	18
2014	CS	1651
2014	CS-04	176
2014	CS-05	30

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CS	9	1435
2017	CS-01	10	183
2017	CS-02	8	583
2017	CS-03	10	459
2017	CS-04	8	153
2014	CS	7	1651
2014	CS-01	12	239
2014	CS-02	7	670
2014	CS-03	6	502
2014	CS-04	5	176

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CS	2	1435
2017	CS-02	2	583
2017	CS-03	2	459
2017	CS-05	0	18
2014	CS	1	1651
2014	CS-02	2	670
2014	CS-03	1	502
2014	CS-05	0	30

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	5	1435
2017	CS-01	6	183
2017	CS-02	6	583
2017	CS-03	5	459
2017	CS-04	5	153
2014	CS	6	1651
2014	CS-01	7	239
2014	CS-02	6	670
2014	CS-03	4	502
2014	CS-04	6	176

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CS	40	1436
2017	CS-01	39	183
2017	CS-02	38	583
2017	CS-03	40	459
2017	CS-04	51	153
2017	CS-05	49	18
2014	CS	41	1655
2014	CS-01	37	239
2014	CS-02	37	673
2014	CS-03	43	503
2014	CS-04	51	176
2014	CS-05	26	30

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CS	40	1436
2017	CS-01	32	183
2017	CS-02	42	583
2017	CS-03	40	459
2017	CS-04	42	153
2017	CS-05	39	18
2014	CS	40	1655
2014	CS-01	37	239
2014	CS-02	41	673
2014	CS-03	41	503
2014	CS-04	41	176
2014	CS-05	38	30

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CS	46	1436
2017	CS-01	42	183
2017	CS-02	49	583
2017	CS-03	46	459
2017	CS-04	44	153
2017	CS-05	33	18
2014	CS	45	1655
2014	CS-01	43	239
2014	CS-02	46	673
2014	CS-03	44	503
2014	CS-04	43	176
2014	CS-05	40	30

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CS	38	1436
2017	CS-01	40	183
2017	CS-02	40	583
2017	CS-03	34	459
2017	CS-04	35	153
2017	CS-05	55	18
2014	CS	40	1655
2014	CS-01	39	239
2014	CS-02	39	673
2014	CS-03	43	503
2014	CS-04	41	176
2014	CS-05	40	30

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CS	33	1436
2017	CS-01	28	183
2017	CS-02	33	583
2017	CS-03	33	459
2017	CS-04	34	153
2017	CS-05	28	18
2014	CS	31	1655
2014	CS-01	29	239
2014	CS-02	31	673
2014	CS-03	32	503
2014	CS-04	35	176
2014	CS-05	31	30

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CS	53	1436
2017	CS-01	58	183
2017	CS-02	52	583
2017	CS-03	55	459
2017	CS-04	51	153
2017	CS-05	61	18
2014	CS	55	1655
2014	CS-01	59	239
2014	CS-02	50	673
2014	CS-03	59	503
2014	CS-04	55	176
2014	CS-05	74	30

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CS	33	1436
2017	CS-01	34	183
2017	CS-02	32	583
2017	CS-03	31	459
2017	CS-04	38	153
2017	CS-05	34	18
2014	CS	34	1655
2014	CS-01	30	239
2014	CS-02	32	673
2014	CS-03	38	503
2014	CS-04	33	176
2014	CS-05	37	30

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	CS	1	1436
2017	CS-01	0	183
2017	CS-02	2	583
2017	CS-03	2	459
2017	CS-05	0	18
2014	CS	1	1655
2014	CS-02	1	673
2014	CS-03	1	503
2014	CS-05	0	30

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CS	6	1436
2017	CS-01	10	183
2017	CS-02	6	583
2017	CS-03	6	459
2017	CS-04	3	153
2017	CS-05	0	18
2014	CS	5	1655
2014	CS-01	3	239
2014	CS-02	5	673
2014	CS-03	5	503
2014	CS-04	3	176

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CS	12	1436
2017	CS-01	10	183
2017	CS-02	14	583
2017	CS-03	11	459
2017	CS-04	13	153
2014	CS	13	1655
2014	CS-01	15	239
2014	CS-02	12	673
2014	CS-03	14	503
2014	CS-04	12	176

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CS	46	1436
2017	CS-01	46	183
2017	CS-02	52	583
2017	CS-03	41	459
2017	CS-04	38	153
2017	CS-05	45	18
2014	CS	45	1655
2014	CS-01	49	239
2014	CS-02	48	673
2014	CS-03	42	503
2014	CS-04	37	176
2014	CS-05	41	30

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CS	23	1436
2017	CS-01	20	183
2017	CS-02	20	583
2017	CS-03	23	459
2017	CS-04	30	153
2017	CS-05	49	18
2014	CS	27	1655
2014	CS-01	24	239
2014	CS-02	25	673
2014	CS-03	28	503
2014	CS-04	33	176
2014	CS-05	27	30

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	12	1436
2017	CS-01	14	183
2017	CS-02	14	583
2017	CS-03	10	459
2017	CS-04	6	153
2014	CS	13	1655
2014	CS-01	14	239
2014	CS-02	13	673
2014	CS-03	11	503
2014	CS-04	13	176
2014	CS-05	17	30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	56	1434
2017	CS-01	49	183
2017	CS-02	53	582
2017	CS-03	60	459
2017	CS-04	62	153
2017	CS-05	43	18
2014	CS	53	1654
2014	CS-01	46	238
2014	CS-02	51	674
2014	CS-03	54	503
2014	CS-04	65	176
2014	CS-05	46	30

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CS	28	1434
2017	CS-01	25	183
2017	CS-02	25	582
2017	CS-03	30	459
2017	CS-04	35	153
2017	CS-05	43	18
2014	CS	30	1654
2014	CS-01	30	238
2014	CS-02	29	674
2014	CS-03	31	503
2014	CS-04	32	176
2014	CS-05	40	30

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CS	9	1434
2017	CS-01	5	183
2017	CS-02	8	582
2017	CS-03	7	459
2017	CS-04	17	153
2014	CS	11	1654
2014	CS-01	7	238
2014	CS-02	9	674
2014	CS-03	12	503
2014	CS-04	18	176
2014	CS-05	30	30

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CS	19	1434
2017	CS-01	19	183
2017	CS-02	23	582
2017	CS-03	15	459
2017	CS-04	12	153
2017	CS-05	0	18
2014	CS	20	1654
2014	CS-01	26	238
2014	CS-02	22	674
2014	CS-03	17	503
2014	CS-04	16	176

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CS	9	1434
2017	CS-01	10	183
2017	CS-02	9	582
2017	CS-03	9	459
2017	CS-04	10	153
2014	CS	10	1654
2014	CS-01	9	238
2014	CS-02	11	674
2014	CS-03	9	503
2014	CS-04	14	176

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	6	1434
2017	CS-01	7	183
2017	CS-02	7	582
2017	CS-03	5	459
2017	CS-04	6	153
2017	CS-05	0	18
2014	CS	4	1654
2014	CS-01	6	238
2014	CS-02	4	674
2014	CS-03	3	503
2014	CS-04	3	176
2014	CS-05	0	30

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS	12	1434
2017	CS-01	10	183
2017	CS-02	12	582
2017	CS-03	14	459
2017	CS-04	12	153
2017	CS-05	28	18
2014	CS	16	1654
2014	CS-01	14	238
2014	CS-02	15	674
2014	CS-03	16	503
2014	CS-04	16	176
2014	CS-05	16	30

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	10	1434
2017	CS-01	6	183
2017	CS-02	10	582
2017	CS-03	9	459
2017	CS-04	15	153
2014	CS	10	1654
2014	CS-01	8	238
2014	CS-02	9	674
2014	CS-03	11	503
2014	CS-04	14	176
2014	CS-05	22	30

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	24	1434
2017	CS-01	31	183
2017	CS-02	24	582
2017	CS-03	23	459
2017	CS-04	20	153
2017	CS-05	29	18
2014	CS	24	1654
2014	CS-01	31	238
2014	CS-02	24	674
2014	CS-03	24	503
2014	CS-04	15	176
2014	CS-05	18	30

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CS	12	1346
2017	CS-01	11	170
2017	CS-02	11	541
2017	CS-03	13	436
2017	CS-04	8	144
2014	CS	13	1586
2014	CS-01	16	223
2014	CS-02	12	643
2014	CS-03	13	487
2014	CS-04	14	171

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CS	19	1346
2017	CS-01	29	170
2017	CS-02	18	541
2017	CS-03	20	436
2017	CS-04	14	144
2017	CS-05	0	18
2014	CS	18	1586
2014	CS-01	19	223
2014	CS-02	19	643
2014	CS-03	18	487
2014	CS-04	17	171

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CS	12	1346
2017	CS-01	14	170
2017	CS-02	13	541
2017	CS-03	11	436
2017	CS-04	7	144
2014	CS	13	1586
2014	CS-01	16	223
2014	CS-02	13	643
2014	CS-03	12	487
2014	CS-04	12	171

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CS	9	1346
2017	CS-01	8	170
2017	CS-02	8	541
2017	CS-03	10	436
2017	CS-04	8	144
2014	CS	8	1586
2014	CS-01	12	223
2014	CS-02	7	643
2014	CS-03	8	487
2014	CS-04	5	171

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CS	12	1346
2017	CS-01	12	170
2017	CS-02	11	541
2017	CS-03	13	436
2017	CS-04	13	144
2014	CS	11	1586
2014	CS-01	12	223
2014	CS-02	10	643
2014	CS-03	13	487
2014	CS-04	13	171
2014	CS-05	0	30

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	13	1346
2017	CS-01	13	170
2017	CS-02	12	541
2017	CS-03	14	436
2017	CS-04	15	144
2014	CS	11	1586
2014	CS-01	7	223
2014	CS-02	10	643
2014	CS-03	15	487
2014	CS-04	15	171

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	15	1346
2017	CS-01	10	170
2017	CS-02	16	541
2017	CS-03	17	436
2017	CS-04	13	144
2017	CS-05	28	18
2014	CS	14	1586
2014	CS-01	5	223
2014	CS-02	12	643
2014	CS-03	19	487
2014	CS-04	17	171
2014	CS-05	19	30

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS	10	1346
2017	CS-01	14	170
2017	CS-02	13	541
2017	CS-03	8	436
2017	CS-04	4	144
2014	CS	10	1586
2014	CS-01	17	223
2014	CS-02	11	643
2014	CS-03	8	487
2014	CS-04	6	171

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CS	11	1346
2017	CS-01	10	170
2017	CS-02	13	541
2017	CS-03	9	436
2017	CS-04	8	144
2017	CS-05	29	18
2014	CS	11	1586
2014	CS-01	14	223
2014	CS-02	13	643
2014	CS-03	7	487
2014	CS-04	5	171

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CS	24	1346
2017	CS-01	23	170
2017	CS-02	24	541
2017	CS-03	23	436
2017	CS-04	21	144
2017	CS-05	50	18
2014	CS	27	1586
2014	CS-01	28	223
2014	CS-02	27	643
2014	CS-03	28	487
2014	CS-04	22	171
2014	CS-05	31	30

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	10	1346
2017	CS-01	7	170
2017	CS-02	12	541
2017	CS-03	8	436
2017	CS-04	8	144
2014	CS	11	1586
2014	CS-01	12	223
2014	CS-02	11	643
2014	CS-03	12	487
2014	CS-04	7	171

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	41	1346
2017	CS-01	35	170
2017	CS-02	46	541
2017	CS-03	41	436
2017	CS-04	34	144
2017	CS-05	40	18
2014	CS	42	1586
2014	CS-01	45	223
2014	CS-02	44	643
2014	CS-03	41	487
2014	CS-04	37	171
2014	CS-05	40	30

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CS	2	1346
2017	CS-02	3	541
2017	CS-03	2	436
2017	CS-05	0	18
2014	CS	2	1586
2014	CS-01	3	223
2014	CS-02	2	643
2014	CS-03	2	487
2014	CS-05	0	30

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	50	1346
2017	CS-01	48	170
2017	CS-02	51	541
2017	CS-03	50	436
2017	CS-04	53	144
2017	CS-05	39	18
2014	CS	54	1586
2014	CS-01	56	223
2014	CS-02	55	643
2014	CS-03	54	487
2014	CS-04	54	171
2014	CS-05	44	30

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CS	2	1346
2017	CS-01	5	170
2017	CS-02	2	541
2017	CS-03	1	436
2017	CS-04	0	144
2017	CS-05	0	18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	12	1346
2017	CS-01	13	170
2017	CS-02	12	541
2017	CS-03	14	436
2017	CS-04	11	144
2014	CS	11	1586
2014	CS-01	11	223
2014	CS-02	12	643
2014	CS-03	9	487
2014	CS-04	14	171

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	93	7	1438
2017	CS-01	94	6	183
2017	CS-02	93	7	585
2017	CS-03	94	6	459
2017	CS-04	92	8	153
2017	CS-05	68	32	19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	18	19	4	4	27	9	56	14	11288
2017	CS-01	20	19	17	4	4	25	10	61	13	1508
2017	CS-02	16	17	19	4	5	29	9	55	15	4624
2017	CS-03	17	18	21	4	4	27	9	54	13	3653
2017	CS-04	19	21	20	5	3	24	8	59	12	1144
2017	CS-05	27	24	17	3	4	19	6	68	9	220
2014	CS	16	17	19	5	4	30	8	54	14	12798
2014	CS-01	19	18	17	5	4	29	9	59	15	1928
2014	CS-02	15	16	19	5	4	31	9	53	15	5331
2014	CS-03	17	17	21	4	5	29	8	53	14	3850
2014	CS-04	17	18	21	5	4	28	7	54	13	1275
2014	CS-05	23	26	13	7	4	23	4	67	15	249

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	32	17	4	3	12	2	71	9	11286
2017	CS-01	35	32	14	4	3	11	2	76	8	1508
2017	CS-02	29	31	17	4	4	14	1	71	10	4623
2017	CS-03	29	33	19	4	3	11	2	71	8	3650
2017	CS-04	30	34	20	4	3	8	2	71	8	1145
2017	CS-05	38	35	14	2	2	8	0	80	5	220
2014	CS	27	30	19	5	3	15	1	68	9	12794
2014	CS-01	30	30	16	5	3	15	2	72	9	1928
2014	CS-02	25	29	19	4	3	18	2	67	9	5329
2014	CS-03	27	30	20	5	3	14	1	67	9	3849
2014	CS-04	27	30	21	5	3	13	1	67	8	1274
2014	CS-05	31	33	17	5	5	9	0	70	11	249
2011	CS	31	36	17	5	3	8	0	73	9	13785
2011	CS-01	36	33	14	4	3	9	1	76	8	2222
2011	CS-02	30	36	17	5	3	9	0	73	9	5663
2011	CS-03	29	37	18	5	2	8	0	73	8	4063
2011	CS-04	31	38	18	5	2	6	0	74	8	1318
2011	CS-05	33	40	13	6	4	4	0	76	10	281

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	52	10	4	1	1	1	84	6	11296
2017	CS-01	23	48	15	8	3	3	1	74	11	1508
2017	CS-02	26	54	12	5	1	2	1	82	6	4629
2017	CS-03	33	53	9	3	1	1	0	87	4	3653
2017	CS-04	41	50	6	1	1	0	1	92	2	1145
2017	CS-05	50	43	3	1	1	0	3	95	2	220
2014	CS	29	53	11	3	1	1	1	84	5	12793
2014	CS-01	24	50	15	5	2	3	1	77	7	1928
2014	CS-02	25	56	13	4	1	2	0	82	5	5330
2014	CS-03	33	54	9	2	1	1	0	88	3	3847
2014	CS-04	40	51	5	2	0	1	1	92	3	1274
2014	CS-05	52	36	4	0	0	0	7	95	1	249
2011	CS	27	54	11	5	1	1	1	83	6	13794
2011	CS-01	20	52	15	6	3	3	1	75	9	2220
2011	CS-02	24	56	12	5	2	1	0	81	7	5676
2011	CS-03	30	56	9	4	1	1	0	87	5	4062
2011	CS-04	40	49	6	3	1	1	1	91	4	1317
2011	CS-05	48	37	6	2	0	1	5	91	3	283
2008	CS	28	53	10	5	2	1	0	83	7	11466
2008	CS-01	19	52	14	8	4	3	1	73	12	2202
2008	CS-02	24	55	11	6	2	1	0	81	7	4819
2008	CS-03	33	55	8	3	1	0	0	88	4	3045
2008	CS-04	44	46	6	2	1	0	1	91	3	969
2008	CS-05	46	39	5	2	0	0	7	92	2	238

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	12	25	25	7	4	22	6	52	15	11273
2017	CS-01	14	25	22	6	5	23	5	55	15	1507
2017	CS-02	12	26	24	7	4	22	5	51	16	4622
2017	CS-03	11	26	25	7	4	21	6	51	14	3641
2017	CS-04	12	25	25	6	3	21	9	52	12	1143
2017	CS-05	19	26	25	4	3	17	6	59	8	219
2014	CS	10	23	25	7	5	22	7	48	17	12790
2014	CS-01	12	25	24	7	5	22	6	51	17	1927
2014	CS-02	10	24	24	8	5	22	6	48	18	5328
2014	CS-03	10	22	25	7	5	22	8	47	18	3847
2014	CS-04	8	21	27	7	4	26	8	44	16	1274
2014	CS-05	18	22	22	5	2	20	12	58	10	249
2011	CS	9	24	27	9	5	22	5	46	18	13790
2011	CS-01	10	26	24	8	5	21	5	49	18	2216
2011	CS-02	9	24	27	9	5	22	5	45	19	5672
2011	CS-03	8	23	27	9	5	22	5	43	19	4062
2011	CS-04	10	22	28	6	4	22	7	46	15	1319
2011	CS-05	16	26	22	8	5	16	7	55	17	283

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	44	34	10	2	1	8	1	85	4	11299
2017	CS-01	42	32	9	2	1	11	1	85	4	1509
2017	CS-02	42	35	10	2	1	9	1	85	4	4631
2017	CS-03	45	34	11	2	1	7	1	86	3	3654
2017	CS-04	48	35	9	2	1	5	1	87	3	1144
2017	CS-05	52	26	9	4	1	2	5	84	6	220
2014	CS	40	35	11	3	1	9	1	83	4	12798
2014	CS-01	37	35	11	3	1	11	2	82	5	1928
2014	CS-02	39	35	11	3	1	10	1	83	5	5332
2014	CS-03	43	36	11	2	1	7	1	85	3	3849
2014	CS-04	45	32	11	3	1	7	2	85	4	1275
2014	CS-05	39	33	13	2	1	4	7	81	4	249
2011	CS	39	36	12	3	1	8	1	82	5	13795
2011	CS-01	37	35	12	3	1	11	1	82	5	2219
2011	CS-02	36	37	12	3	2	9	1	81	6	5672
2011	CS-03	41	36	11	3	1	7	1	83	4	4066
2011	CS-04	47	32	11	3	1	5	1	84	4	1317
2011	CS-05	46	28	9	4	1	5	6	83	6	283
2008	CS	38	39	11	3	2	7	1	84	5	11457
2008	CS-01	35	38	13	3	2	10	1	81	5	2201
2008	CS-02	36	40	11	3	2	8	0	83	5	4814
2008	CS-03	40	40	9	3	1	5	0	86	5	3042
2008	CS-04	47	36	10	2	1	4	1	86	3	969
2008	CS-05	44	30	8	4	3	3	8	84	7	238

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	34	14	4	2	12	1	77	7	11287
2017	CS-01	32	32	13	4	2	16	1	77	8	1506
2017	CS-02	31	33	14	4	2	14	1	76	8	4626
2017	CS-03	34	35	14	3	2	11	1	78	5	3652
2017	CS-04	40	35	12	4	1	6	1	81	5	1143
2017	CS-05	47	31	10	4	1	3	4	84	5	220
2014	CS	30	34	15	4	2	13	1	75	7	12790
2014	CS-01	29	32	15	4	3	15	2	74	8	1926
2014	CS-02	28	34	16	4	3	15	1	74	8	5329
2014	CS-03	32	35	15	4	2	11	1	76	7	3848
2014	CS-04	35	34	14	4	1	10	2	78	6	1274
2014	CS-05	36	33	12	5	2	6	6	78	7	248
2011	CS	29	35	16	5	3	12	1	73	9	13790
2011	CS-01	28	32	15	5	3	15	2	72	10	2219
2011	CS-02	26	35	17	5	3	13	1	71	10	5674
2011	CS-03	30	36	15	5	2	10	1	74	9	4061
2011	CS-04	36	35	13	4	2	8	1	79	7	1316
2011	CS-05	43	29	10	6	2	5	5	79	9	283
2008	CS	31	35	15	7	4	8	1	73	11	11458
2008	CS-01	30	32	16	7	4	10	1	70	12	2200
2008	CS-02	29	37	15	7	4	9	1	72	11	4815
2008	CS-03	32	36	16	7	3	6	0	73	11	3045
2008	CS-04	38	36	13	5	2	5	1	79	8	968
2008	CS-05	44	29	9	4	4	3	7	81	9	237

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	6	94	11281
2017	CS-01	7	93	1508
2017	CS-02	7	93	4617
2017	CS-03	6	94	3649
2017	CS-04	5	95	1146
2017	CS-05	5	95	220
2014	CS	6	94	12771
2014	CS-01	7	93	1923
2014	CS-02	6	94	5321
2014	CS-03	6	94	3845
2014	CS-04	5	95	1271
2014	CS-05	4	96	248

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	34	712
2017	CS-01	30	99
2017	CS-02	36	310
2017	CS-03	33	209
2017	CS-04	23	61
2017	CS-05	50	10
2014	CS	37	776
2014	CS-01	38	138
2014	CS-02	36	326
2014	CS-03	37	228
2014	CS-04	32	56

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	79	712
2017	CS-01	77	99
2017	CS-02	81	310
2017	CS-03	76	209
2017	CS-04	77	61
2017	CS-05	100	10
2014	CS	79	776
2014	CS-01	76	138
2014	CS-02	79	326
2014	CS-03	81	228
2014	CS-04	80	56

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CS	6	712
2017	CS-02	5	310
2017	CS-03	10	209
2017	CS-05	0	10
2014	CS	4	776
2014	CS-02	3	326
2014	CS-03	6	228

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	CS	1	712
2017	CS-01	0	99
2017	CS-04	0	61
2017	CS-05	0	10
2014	CS-02	0	326
2014	CS-04	0	56

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CS	10	712
2017	CS-01	12	99
2017	CS-02	8	310
2017	CS-03	10	209
2017	CS-04	13	61
2017	CS-05	0	10
2014	CS	9	776
2014	CS-01	10	138
2014	CS-02	10	326
2014	CS-03	7	228

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CS	3	712
2017	CS-02	3	310
2017	CS-05	0	10
2014	CS	3	776
2014	CS-01	4	138
2014	CS-02	2	326
2014	CS-03	3	228
2014	CS-04	0	56

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	11	712
2017	CS-01	7	99
2017	CS-02	12	310
2017	CS-03	12	209
2017	CS-04	11	61
2017	CS-05	0	10
2014	CS	11	776
2014	CS-01	11	138
2014	CS-02	13	326
2014	CS-03	9	228
2014	CS-04	17	56

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CS	25	705
2017	CS-01	25	98
2017	CS-02	27	306
2017	CS-03	24	208
2017	CS-04	26	61
2014	CS	22	779
2014	CS-01	28	138
2014	CS-02	21	328
2014	CS-03	20	228
2014	CS-04	19	57

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CS	26	705
2017	CS-01	21	98
2017	CS-02	28	306
2017	CS-03	27	208
2017	CS-04	23	61
2017	CS-05	50	10
2014	CS	20	779
2014	CS-01	16	138
2014	CS-02	20	328
2014	CS-03	23	228
2014	CS-04	21	57

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CS	16	705
2017	CS-01	19	98
2017	CS-02	19	306
2017	CS-03	13	208
2017	CS-04	12	61
2014	CS	12	779
2014	CS-01	17	138
2014	CS-02	12	328
2014	CS-03	11	228
2014	CS-04	8	57

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	CS	6	705
2017	CS-01	7	98
2017	CS-02	7	306
2017	CS-03	6	208
2014	CS	6	779
2014	CS-01	10	138
2014	CS-02	5	328
2014	CS-03	6	228
2014	CS-04	0	57

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CS	23	705
2017	CS-01	29	98
2017	CS-02	24	306
2017	CS-03	21	208
2017	CS-04	26	61
2014	CS	20	779
2014	CS-01	21	138
2014	CS-02	20	328
2014	CS-03	18	228
2014	CS-04	22	57

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CS	27	705
2017	CS-01	30	98
2017	CS-02	25	306
2017	CS-03	26	208
2017	CS-04	30	61
2014	CS	25	779
2014	CS-01	23	138
2014	CS-02	21	328
2014	CS-03	28	228
2014	CS-04	39	57

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	CS	2	705
2017	CS-02	2	306
2017	CS-03	3	208
2017	CS-05	0	10
2014	CS	4	779
2014	CS-01	6	138
2014	CS-02	2	328
2014	CS-03	5	228
2014	CS-04	0	57

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	CS-03	208
2017	CS-04	61
2017	CS-05	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	CS	5	705
2017	CS-01	5	98
2017	CS-02	5	306
2017	CS-03	6	208
2017	CS-05	0	10
2014	CS	7	779
2014	CS-01	12	138
2014	CS-02	6	328
2014	CS-03	5	228

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CS	11	705
2017	CS-01	6	98
2017	CS-02	13	306
2017	CS-03	10	208
2017	CS-04	9	61
2014	CS	10	779
2014	CS-01	16	138
2014	CS-02	9	328
2014	CS-03	10	228

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	CS	1	705
2017	CS-05	0	10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CS	16	705
2017	CS-01	11	98
2017	CS-02	19	306
2017	CS-03	16	208
2017	CS-04	15	61
2017	CS-05	0	10
2014	CS	16	779
2014	CS-01	21	138
2014	CS-02	18	328
2014	CS-03	13	228
2014	CS-04	12	57

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	306
2017	CS-03	0	208
2017	CS-04	0	61
2017	CS-05	0	10
2014	CS	1	779
2014	CS-04	0	57

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	24	705
2017	CS-01	24	98
2017	CS-02	22	306
2017	CS-03	26	208
2017	CS-04	32	61
2014	CS	34	779
2014	CS-01	27	138
2014	CS-02	37	328
2014	CS-03	32	228
2014	CS-04	37	57

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	33	710
2017	CS-01	27	98
2017	CS-02	35	309
2017	CS-03	33	209
2017	CS-04	29	62
2014	CS	27	782
2014	CS-01	29	140
2014	CS-02	26	329
2014	CS-03	27	228
2014	CS-04	29	57

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CS	16	710
2017	CS-01	11	98
2017	CS-02	14	309
2017	CS-03	20	209
2017	CS-04	14	62
2014	CS	13	782
2014	CS-01	17	140
2014	CS-02	12	329
2014	CS-03	14	228
2014	CS-04	13	57

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CS	8	710
2017	CS-01	7	98
2017	CS-02	8	309
2017	CS-03	9	209
2017	CS-04	8	62
2014	CS	7	782
2014	CS-01	4	140
2014	CS-02	5	329
2014	CS-03	10	228
2014	CS-04	12	57

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CS	16	710
2017	CS-01	15	98
2017	CS-02	19	309
2017	CS-03	15	209
2017	CS-04	11	62
2017	CS-05	0	10
2014	CS	15	782
2014	CS-01	21	140
2014	CS-02	14	329
2014	CS-03	14	228
2014	CS-04	10	57

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CS	5	710
2017	CS-01	7	98
2017	CS-02	5	309
2017	CS-03	7	209
2017	CS-05	0	10
2014	CS	6	782
2014	CS-01	6	140
2014	CS-02	5	329
2014	CS-03	6	228
2014	CS-04	9	57

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	5	710
2017	CS-02	6	309
2017	CS-03	7	209
2017	CS-05	0	10
2014	CS	4	782
2014	CS-01	7	140
2014	CS-02	3	329
2014	CS-03	3	228

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS	7	710
2017	CS-01	5	98
2017	CS-02	6	309
2017	CS-03	11	209
2017	CS-04	8	62
2014	CS	9	782
2014	CS-01	7	140
2014	CS-02	9	329
2014	CS-03	10	228

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	CS	8	710
2017	CS-02	8	309
2017	CS-03	10	209
2017	CS-04	8	62
2014	CS	9	782
2014	CS-01	5	140
2014	CS-02	9	329
2014	CS-03	9	228
2014	CS-04	13	57

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	50	710
2017	CS-01	57	98
2017	CS-02	51	309
2017	CS-03	45	209
2017	CS-04	53	62
2017	CS-05	60	10
2014	CS	53	782
2014	CS-01	51	140
2014	CS-02	54	329
2014	CS-03	52	228
2014	CS-04	53	57

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CS	5	673
2017	CS-01	6	95
2017	CS-02	6	291
2017	CS-03	4	195
2014	CS	5	750
2014	CS-01	6	129
2014	CS-02	4	317
2014	CS-03	5	221

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CS	13	673
2017	CS-01	20	95
2017	CS-02	14	291
2017	CS-03	11	195
2017	CS-04	10	60
2014	CS	13	750
2014	CS-01	19	129
2014	CS-02	13	317
2014	CS-03	10	221

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CS	3	673
2017	CS-02	5	291
2017	CS-03	3	195
2017	CS-04	0	60
2017	CS-05	0	10
2014	CS	3	750
2014	CS-01	4	129
2014	CS-02	3	317
2014	CS-03	4	221

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CS	3	673
2017	CS-03	6	195
2017	CS-04	0	60
2017	CS-05	0	10
2014	CS	3	750
2014	CS-01	5	129
2014	CS-02	2	317
2014	CS-03	2	221

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CS	3	673
2017	CS-02	4	291
2017	CS-03	4	195
2017	CS-05	0	10
2014	CS	2	750
2014	CS-01	6	129
2014	CS-03	3	221

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	6	673
2017	CS-01	9	95
2017	CS-02	4	291
2017	CS-03	9	195
2014	CS	5	750
2014	CS-02	7	317
2014	CS-03	5	221

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	12	673
2017	CS-01	16	95
2017	CS-02	11	291
2017	CS-03	11	195
2017	CS-04	17	60
2017	CS-05	0	10
2014	CS	9	750
2014	CS-01	6	129
2014	CS-02	7	317
2014	CS-03	14	221
2014	CS-04	10	56

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS	11	673
2017	CS-01	13	95
2017	CS-02	14	291
2017	CS-03	10	195
2014	CS	10	750
2014	CS-01	12	129
2014	CS-02	12	317
2014	CS-03	9	221

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CS	8	673
2017	CS-01	9	95
2017	CS-02	10	291
2017	CS-03	8	195
2014	CS	9	750
2014	CS-01	8	129
2014	CS-02	9	317
2014	CS-03	10	221

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CS	23	673
2017	CS-01	15	95
2017	CS-02	27	291
2017	CS-03	23	195
2017	CS-04	15	60
2014	CS	24	750
2014	CS-01	21	129
2014	CS-02	24	317
2014	CS-03	26	221
2014	CS-04	17	56

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	12	673
2017	CS-01	8	95
2017	CS-02	13	291
2017	CS-03	13	195
2017	CS-05	0	10
2014	CS	10	750
2014	CS-01	10	129
2014	CS-02	10	317
2014	CS-03	10	221

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	41	673
2017	CS-01	34	95
2017	CS-02	45	291
2017	CS-03	41	195
2017	CS-04	31	60
2017	CS-05	60	10
2014	CS	43	750
2014	CS-01	43	129
2014	CS-02	45	317
2014	CS-03	41	221
2014	CS-04	34	56

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CS	2	673
2017	CS-01	0	95
2017	CS-02	3	291
2017	CS-05	0	10
2014	CS	2	750
2014	CS-01	4	129
2014	CS-04	0	56

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	65	673
2017	CS-01	61	95
2017	CS-02	64	291
2017	CS-03	70	195
2017	CS-04	66	60
2017	CS-05	50	10
2014	CS	68	750
2014	CS-01	62	129
2014	CS-02	68	317
2014	CS-03	72	221
2014	CS-04	73	56

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CS	2	673
2017	CS-02	3	291
2017	CS-04	0	60
2017	CS-05	0	10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	13	673
2017	CS-01	10	95
2017	CS-02	12	291
2017	CS-03	15	195
2017	CS-04	18	60
2014	CS	13	750
2014	CS-01	15	129
2014	CS-02	14	317
2014	CS-03	10	221
2014	CS-04	10	56

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	92	8	711
2017	CS-01	87	13	99
2017	CS-02	93	7	309
2017	CS-03	95	5	209
2017	CS-04	89	11	61
2017	CS-05	90	10	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	18	20	2	2	32	8	59	8	11286
2017	CS-01	21	19	18	3	2	28	9	63	8	1508
2017	CS-02	17	18	19	2	3	33	7	59	9	4623
2017	CS-03	17	17	22	2	2	32	8	57	6	3648
2017	CS-04	18	19	21	3	2	30	8	59	7	1146
2017	CS-05	29	20	17	1	2	23	8	71	5	220
2014	CS	17	16	20	2	2	35	8	57	8	12790
2014	CS-01	19	18	18	3	2	32	8	62	8	1927
2014	CS-02	15	16	20	3	2	36	9	56	8	5329
2014	CS-03	16	17	21	2	2	35	7	57	7	3846
2014	CS-04	16	15	23	2	1	36	6	54	6	1275
2014	CS-05	28	22	14	0	0	29	5	77	1	248

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	31	17	3	2	14	2	74	6	11282
2017	CS-01	35	30	16	3	2	13	2	76	6	1505
2017	CS-02	30	31	17	3	3	16	2	74	6	4624
2017	CS-03	30	33	18	2	2	13	1	74	5	3650
2017	CS-04	32	33	18	2	2	11	2	74	5	1144
2017	CS-05	44	30	12	3	2	9	1	81	5	219
2014	CS	28	29	18	3	2	18	2	71	6	12785
2014	CS-01	33	28	16	3	2	17	2	74	6	1926
2014	CS-02	27	29	18	3	2	20	2	71	6	5325
2014	CS-03	29	29	19	3	2	17	1	71	6	3846
2014	CS-04	28	29	21	3	1	17	1	70	5	1274
2014	CS-05	36	32	13	4	0	15	0	81	4	249
2011	CS	34	36	15	3	2	10	0	78	6	13788
2011	CS-01	38	31	14	3	2	11	0	78	6	2221
2011	CS-02	32	36	15	3	2	11	0	76	6	5672
2011	CS-03	33	37	16	3	2	10	0	78	5	4058
2011	CS-04	38	37	14	3	1	8	0	81	4	1317
2011	CS-05	42	38	11	2	2	5	0	84	4	283

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	26	19	12	13	1	2	55	26	11267
2017	CS-01	23	27	18	13	17	1	2	52	30	1504
2017	CS-02	28	27	18	11	13	1	3	57	25	4615
2017	CS-03	28	26	19	12	12	0	2	56	24	3647
2017	CS-04	28	24	19	14	14	0	2	53	28	1144
2017	CS-05	30	22	21	12	13	0	2	53	26	220

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	30	26	15	9	0	1	50	24	11275
2017	CS-01	26	32	24	9	5	1	2	60	15	1505
2017	CS-02	22	32	25	13	7	1	2	55	19	4625
2017	CS-03	15	30	28	17	10	0	1	45	27	3642
2017	CS-04	11	21	27	25	15	0	0	32	40	1144
2017	CS-05	6	16	24	26	27	0	0	23	53	220

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	31	22	14	8	1	2	55	23	11248
2017	CS-01	36	29	17	9	4	1	4	68	14	1496
2017	CS-02	27	33	20	11	6	1	3	62	17	4608
2017	CS-03	17	31	26	16	9	0	1	49	25	3646
2017	CS-04	10	24	26	23	16	0	0	35	39	1138
2017	CS-05	7	18	26	26	24	0	0	25	50	220

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	25	23	18	14	1	2	44	32	11275
2017	CS-01	24	27	21	13	12	1	3	53	26	1504
2017	CS-02	21	27	22	15	11	1	3	50	27	4620
2017	CS-03	13	25	26	20	14	1	1	39	35	3645
2017	CS-04	7	19	25	25	22	0	1	27	48	1146
2017	CS-05	4	19	27	26	24	0	0	23	50	220

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	26	12	5	3	1	9	79	8	11264
2017	CS-01	59	19	6	2	1	1	12	89	4	1501
2017	CS-02	50	23	10	4	2	1	10	83	6	4616
2017	CS-03	42	29	14	5	3	1	7	77	9	3647
2017	CS-04	29	33	19	9	6	0	4	64	16	1143
2017	CS-05	14	26	25	21	12	0	3	41	33	218

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	32	19	9	5	0	1	66	14	11251
2017	CS-01	43	30	16	6	4	1	1	74	10	1502
2017	CS-02	35	32	18	9	5	1	1	68	14	4612
2017	CS-03	32	33	21	10	5	0	1	65	14	3638
2017	CS-04	26	33	23	11	6	0	0	60	17	1139
2017	CS-05	16	28	30	13	13	0	0	44	26	220

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	33	23	11	6	1	2	60	17	11238
2017	CS-01	33	32	19	9	4	1	2	68	13	1499
2017	CS-02	27	33	21	11	5	1	2	62	16	4604
2017	CS-03	22	34	24	12	6	1	1	57	18	3637
2017	CS-04	18	32	26	14	9	0	1	51	23	1139
2017	CS-05	27	28	28	11	5	0	0	56	16	218

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	31	25	16	9	1	2	50	25	11247
2017	CS-01	28	32	21	11	5	2	2	62	16	1500
2017	CS-02	21	32	24	13	7	1	2	55	21	4609
2017	CS-03	12	32	26	19	10	0	1	44	29	3639
2017	CS-04	9	25	27	23	16	0	0	34	39	1139
2017	CS-05	9	29	26	22	13	0	0	38	36	220

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	31	22	13	8	1	2	56	22	11247
2017	CS-01	33	29	21	9	5	1	2	63	15	1502
2017	CS-02	26	32	20	12	7	0	2	60	19	4608
2017	CS-03	20	31	24	15	9	0	1	51	24	3639
2017	CS-04	13	31	25	19	11	0	0	45	30	1137
2017	CS-05	21	32	25	14	8	0	0	53	22	220

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	33	21	10	6	1	2	62	17	11227
2017	CS-01	33	34	19	8	5	1	2	68	13	1499
2017	CS-02	31	32	19	9	5	1	2	65	15	4600
2017	CS-03	24	34	22	11	6	1	1	60	18	3633
2017	CS-04	21	32	23	15	9	0	1	53	24	1137
2017	CS-05	17	30	26	18	7	0	0	48	26	219

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	56	23	11	5	3	2	81	8	11274
2017	CS-01	58	21	11	4	3	2	81	8	1504
2017	CS-02	55	22	12	5	3	3	80	8	4617
2017	CS-03	56	24	11	5	3	2	81	8	3651
2017	CS-04	58	22	11	5	2	1	81	8	1143
2017	CS-05	68	16	10	3	2	1	85	5	220

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	74	12	5	3	3	1	3	89	6	11268
2017	CS-01	74	12	4	3	3	1	3	90	6	1503
2017	CS-02	72	12	5	3	3	1	4	88	6	4613
2017	CS-03	76	11	5	2	2	1	3	90	5	3646
2017	CS-04	76	12	5	3	2	0	2	90	5	1145
2017	CS-05	83	9	2	1	3	0	1	94	4	220

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	26	8	3	2	0	2	86	5	11274
2017	CS-01	60	24	7	3	2	1	2	87	5	1504
2017	CS-02	58	25	8	3	2	1	3	86	6	4617
2017	CS-03	57	27	9	3	2	0	2	86	5	3648
2017	CS-04	58	28	8	3	1	0	2	88	4	1145
2017	CS-05	59	28	9	3	0	0	1	88	3	220

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	19	8	5	4	1	2	83	8	11262
2017	CS-01	64	19	7	4	4	1	2	85	8	1502
2017	CS-02	61	19	8	5	4	1	3	83	9	4617
2017	CS-03	62	20	8	5	3	0	2	83	8	3643
2017	CS-04	62	20	8	5	3	0	2	83	9	1142
2017	CS-05	68	15	6	5	5	0	1	83	11	219

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	57	14	5	2	1	0	21	90	4	11256
2017	CS-01	63	6	2	1	1	1	27	96	2	1499
2017	CS-02	60	8	3	1	1	0	27	94	2	4605
2017	CS-03	55	19	7	3	1	0	16	87	5	3647
2017	CS-04	49	28	9	4	1	0	9	84	6	1146
2017	CS-05	42	33	17	5	1	0	2	77	6	219

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	66	17	6	2	1	1	8	91	3	11204
2017	CS-01	68	16	5	2	1	1	7	92	3	1493
2017	CS-02	65	16	5	2	1	1	10	91	3	4594
2017	CS-03	67	18	5	2	1	1	6	91	3	3622
2017	CS-04	69	17	7	2	2	0	4	89	4	1138
2017	CS-05	66	19	8	3	1	0	3	87	4	218

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	63	19	7	3	3	1	4	86	6	11276
2017	CS-01	51	20	12	6	6	1	4	75	13	1504
2017	CS-02	60	21	7	4	2	1	5	86	7	4620
2017	CS-03	68	19	6	2	2	1	2	89	4	3649
2017	CS-04	77	14	4	1	2	0	2	93	3	1144
2017	CS-05	83	9	3	1	1	0	1	95	2	220

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	28	12	4	2	3	81	6	11272
2017	CS-01	50	27	13	4	3	2	79	7	1503
2017	CS-02	48	28	12	5	2	4	80	7	4616
2017	CS-03	52	28	12	3	2	2	82	5	3650
2017	CS-04	55	27	11	4	1	2	84	5	1145
2017	CS-05	66	17	10	3	1	3	85	4	220

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	12	32	37	13	5	0	44	18	11300
2017	CS-01	16	39	31	10	4	1	56	13	1509
2017	CS-02	14	34	35	11	4	0	49	15	4633
2017	CS-03	9	32	39	14	5	0	41	20	3654
2017	CS-04	7	21	42	21	8	0	28	30	1144
2017	CS-05	4	18	42	27	10	0	21	37	220

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	7	19	39	23	10	0	0	34	26	11271
2017	CS-01	6	16	36	25	16	0	1	42	22	1506
2017	CS-02	6	16	38	25	12	1	1	38	23	4619
2017	CS-03	7	20	41	24	8	0	0	32	27	3646
2017	CS-04	11	26	42	16	4	0	0	21	37	1143
2017	CS-05	17	27	39	13	4	0	0	17	44	218

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	38	19	8	5	6	66	14	11280
2017	CS-01	24	37	18	8	5	7	67	14	1504
2017	CS-02	22	37	19	8	6	7	64	15	4624
2017	CS-03	22	40	19	8	5	6	66	13	3649
2017	CS-04	23	41	20	7	4	4	67	12	1144
2017	CS-05	37	34	16	7	3	3	73	11	219

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	39	20	12	8	3	59	20	11290
2017	CS-01	22	37	22	9	6	3	62	16	1509
2017	CS-02	19	39	20	11	8	4	60	20	4627
2017	CS-03	17	39	20	14	8	3	57	22	3649
2017	CS-04	13	41	20	14	9	2	56	24	1145
2017	CS-05	22	33	21	13	10	1	56	23	220

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	15	85	11287
2017	CS-01	14	86	1505
2017	CS-02	16	84	4624
2017	CS-03	14	86	3652
2017	CS-04	14	86	1146
2017	CS-05	13	87	220
2014	CS	12	88	12773
2014	CS-01	14	86	1925
2014	CS-02	13	87	5321
2014	CS-03	12	88	3842
2014	CS-04	10	90	1272
2014	CS-05	8	92	249

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	76	24	1639
2017	CS-01	79	21	212
2017	CS-02	73	27	714
2017	CS-03	79	21	499
2017	CS-04	77	23	162
2017	CS-05	66	34	27
2014	CS	78	22	1572
2014	CS-01	80	20	266
2014	CS-02	77	23	688
2014	CS-03	79	21	448
2014	CS-04	75	25	131
2014	CS-05	78	22	19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	34	6	7	3	0	1	83	11	1246
2017	CS-01	48	31	8	7	4	1	1	81	11	168
2017	CS-02	43	36	8	7	5	0	1	81	12	525
2017	CS-03	51	35	3	9	2	1	0	86	10	395
2017	CS-04	62	26	3	6	2	0	0	89	8	126
2017	CS-05	67	23	5	5	0	0	0	89	5	18
2014	CS	54	31	5	6	2	1	1	86	9	1225
2014	CS-01	53	29	6	6	3	2	1	84	10	212
2014	CS-02	53	32	4	6	3	1	1	87	9	532
2014	CS-03	53	32	5	7	1	1	0	86	8	355
2014	CS-04	64	23	4	8	1	0	0	87	9	99
2014	CS-05	80	6	13	0	0	0	0	87	0	15

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	24	16	8	7	6	1	41	59	11296
2017	CS-01	35	23	17	9	10	5	1	37	63	1508
2017	CS-02	41	23	14	7	7	6	2	45	55	4629
2017	CS-03	39	26	16	8	6	6	1	41	59	3653
2017	CS-04	33	26	20	10	8	3	1	34	66	1145
2017	CS-05	31	26	21	12	8	3	0	31	69	220

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	16	6071
2017	CS-01	29	878
2017	CS-02	14	2294
2017	CS-03	12	1965
2017	CS-04	14	714
2017	CS-05	17	144

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	31	6071
2017	CS-01	35	878
2017	CS-02	28	2294
2017	CS-03	29	1965
2017	CS-04	36	714
2017	CS-05	48	144

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	13	6071
2017	CS-01	19	878
2017	CS-02	13	2294
2017	CS-03	11	1965
2017	CS-04	9	714
2017	CS-05	14	144

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CS	50	6071
2017	CS-01	33	878
2017	CS-02	47	2294
2017	CS-03	54	1965
2017	CS-04	62	714
2017	CS-05	65	144

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CS	5	6071
2017	CS-01	5	878
2017	CS-02	6	2294
2017	CS-03	5	1965
2017	CS-04	4	714
2017	CS-05	5	144

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CS	40	6071
2017	CS-01	41	878
2017	CS-02	41	2294
2017	CS-03	40	1965
2017	CS-04	38	714
2017	CS-05	32	144

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CS	7	50	18	9	4	12	5990
2017	CS-01	8	53	19	7	3	11	865
2017	CS-02	8	52	16	9	3	11	2258
2017	CS-03	7	50	18	10	4	11	1945
2017	CS-04	5	45	20	12	5	14	707
2017	CS-05	4	34	25	11	7	18	143

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	21	18	16	21	3	11	36	43	6137
2017	CS-01	16	22	18	16	18	2	9	42	38	887
2017	CS-02	10	22	19	15	20	3	11	37	41	2326
2017	CS-03	9	20	19	17	22	2	12	33	45	1983
2017	CS-04	10	21	15	19	22	2	10	36	47	718
2017	CS-05	9	24	14	24	22	1	6	35	49	145

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	4	12	14	17	41	2	9	18	66	6135
2017	CS-01	5	13	15	17	41	2	7	20	64	886
2017	CS-02	4	13	15	16	39	3	10	20	63	2330
2017	CS-03	3	11	15	19	40	2	9	15	67	1980
2017	CS-04	3	9	12	17	47	3	9	14	73	716
2017	CS-05	5	12	9	16	46	2	10	19	71	145

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me