2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 42 4 7 2 0 0 86 9 13020
2017 CR-01 45 46 0 0 9 0 0 91 9 11
2017 CR-02 64 30 4 2 0 0 0 94 2 51
2017 CR-03 48 41 4 5 2 0 0 89 7 1527
2017 CR-04 44 42 4 7 2 0 0 86 9 7419
2017 CR-05 42 43 4 8 3 0 0 85 10 3892
2017 CR-06 35 47 4 11 4 0 0 82 15 29
2014 CR 41 44 5 8 3 0 0 85 11 15040
2014 CR-01 64 18 0 0 11 0 7 88 12 15
2014 CR-02 55 34 6 4 1 0 0 89 5 86
2014 CR-03 45 41 5 7 2 0 0 86 9 2169
2014 CR-04 40 44 5 8 3 0 0 85 11 8765
2014 CR-05 39 46 4 9 3 0 0 84 12 3877
2014 CR-06 34 54 9 3 0 0 0 88 3 30
2011 CR 45 42 4 7 2 0 0 87 9 18899
2011 CR-01 53 42 2 2 2 0 0 95 3 62
2011 CR-02 52 35 3 8 0 1 0 89 8 93
2011 CR-03 46 40 5 6 3 0 0 86 9 2601
2011 CR-04 45 42 4 7 2 0 0 87 9 11036
2011 CR-05 43 44 4 7 2 0 0 87 9 4990
2011 CR-06 25 59 7 9 0 0 0 84 9 54
2008 CR 45 42 4 7 2 0 0 88 9 17789
2008 CR-01 59 37 5 0 0 0 0 95 0 22
2008 CR-02 56 32 3 7 3 0 0 88 9 75
2008 CR-03 46 40 5 7 2 0 0 86 9 2892
2008 CR-04 46 42 4 6 2 0 0 88 8 10635
2008 CR-05 44 44 3 7 2 0 0 87 9 3916
2008 CR-06 45 43 9 4 0 0 0 88 4 57

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 74 20 3 1 1 0 1 95 2 13001
2017 CR-01 76 18 0 0 0 6 0 100 0 11
2017 CR-02 67 27 2 0 0 2 2 98 0 52
2017 CR-03 74 20 3 1 1 1 0 95 2 1524
2017 CR-04 74 20 3 1 1 0 1 94 2 7411
2017 CR-05 75 20 2 1 1 0 1 95 2 3882
2017 CR-06 60 33 0 3 4 0 0 93 7 30
2014 CR 71 22 3 2 1 0 1 94 3 15042
2014 CR-01 71 11 0 0 0 11 7 100 0 15
2014 CR-02 77 17 1 2 1 0 2 95 3 86
2014 CR-03 72 21 4 2 1 0 1 94 3 2168
2014 CR-04 71 22 3 2 1 0 1 94 3 8770
2014 CR-05 71 22 3 2 1 0 0 94 3 3875
2014 CR-06 56 24 7 3 6 0 4 83 10 30
2011 CR 75 18 3 2 1 0 1 95 2 18886
2011 CR-01 83 14 0 3 0 0 0 97 3 62
2011 CR-02 74 20 2 2 0 2 0 96 2 93
2011 CR-03 74 19 3 2 1 0 0 94 3 2599
2011 CR-04 76 18 3 2 1 0 1 95 2 11033
2011 CR-05 76 18 3 2 1 0 1 95 3 4982
2011 CR-06 66 26 3 5 0 0 0 92 5 54
2008 CR 75 18 2 2 1 0 1 95 3 17775
2008 CR-01 74 16 0 5 0 0 5 95 5 22
2008 CR-02 78 19 1 1 0 1 0 98 1 75
2008 CR-03 75 18 3 2 1 0 1 94 3 2889
2008 CR-04 76 18 2 2 1 0 1 95 3 10630
2008 CR-05 74 21 2 2 1 0 1 95 3 3910
2008 CR-06 68 24 4 2 2 0 0 92 4 57

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 70 19 4 3 2 0 1 90 5 12998
2017 CR-01 82 9 9 0 0 0 0 91 0 11
2017 CR-02 76 14 7 2 0 0 0 91 2 52
2017 CR-03 75 16 3 2 2 1 2 93 3 1522
2017 CR-04 71 19 4 3 2 0 1 91 5 7409
2017 CR-05 68 20 5 4 2 0 1 89 6 3883
2017 CR-06 60 23 3 7 7 0 0 83 14 30
2014 CR 67 20 5 4 2 0 1 88 6 15035
2014 CR-01 82 0 0 0 11 0 7 88 12 15
2014 CR-02 75 13 5 2 1 0 3 92 4 86
2014 CR-03 71 19 4 3 1 0 2 92 4 2167
2014 CR-04 67 20 5 4 2 0 1 88 6 8766
2014 CR-05 64 21 5 5 3 0 1 87 8 3874
2014 CR-06 47 29 4 13 3 0 4 80 16 30
2011 CR 70 18 5 4 2 0 1 89 6 18870
2011 CR-01 74 16 5 2 3 0 0 90 5 62
2011 CR-02 70 21 3 2 2 1 1 93 4 93
2011 CR-03 75 15 4 3 1 0 1 91 4 2594
2011 CR-04 70 18 4 4 2 0 1 90 6 11024
2011 CR-05 68 18 5 5 2 0 1 87 8 4980
2011 CR-06 53 35 5 5 2 0 0 88 7 54
2008 CR 72 17 4 4 2 0 1 89 6 17778
2008 CR-01 70 20 0 10 0 0 0 90 10 22
2008 CR-02 80 11 4 0 1 1 4 95 1 75
2008 CR-03 75 15 4 3 2 0 1 91 5 2892
2008 CR-04 72 17 4 4 2 0 1 90 6 10623
2008 CR-05 68 18 5 5 3 0 1 87 9 3916
2008 CR-06 62 21 14 2 2 0 0 83 3 57

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 35 7 9 5 0 0 79 14 13001
2017 CR-01 55 28 0 17 0 0 0 83 17 11
2017 CR-02 50 40 6 4 0 0 0 90 4 52
2017 CR-03 45 34 8 9 4 0 0 79 13 1526
2017 CR-04 44 35 7 8 5 0 0 79 14 7408
2017 CR-05 43 36 6 10 5 0 0 78 15 3883
2017 CR-06 46 45 0 4 4 0 0 92 8 30
2014 CR 42 36 7 10 5 0 0 78 15 15030
2014 CR-01 58 23 7 5 0 0 7 87 6 15
2014 CR-02 58 28 5 6 3 0 0 86 9 86
2014 CR-03 44 36 7 7 5 0 0 80 13 2163
2014 CR-04 42 36 7 10 5 0 0 78 15 8763
2014 CR-05 40 36 7 11 6 0 0 76 17 3875
2014 CR-06 43 47 6 3 0 0 0 90 3 30
2011 CR 41 37 8 9 5 0 0 78 14 18833
2011 CR-01 42 38 6 6 7 0 0 80 14 62
2011 CR-02 48 29 8 9 4 1 0 78 14 93
2011 CR-03 41 33 9 10 6 0 0 75 16 2584
2011 CR-04 41 37 8 9 5 0 0 79 14 11001
2011 CR-05 40 38 7 9 5 0 0 78 14 4979
2011 CR-06 38 43 2 11 5 0 0 81 16 52

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 30 38 11 14 7 0 0 68 21 12999
2017 CR-01 19 38 10 18 9 6 0 61 28 11
2017 CR-02 50 36 6 2 5 0 0 87 7 52
2017 CR-03 37 38 9 10 5 0 0 75 15 1522
2017 CR-04 29 38 11 14 7 0 0 67 21 7405
2017 CR-05 28 39 11 15 7 0 0 68 22 3888
2017 CR-06 24 36 12 10 18 0 0 60 28 30
2014 CR 28 38 12 14 8 0 0 66 22 15039
2014 CR-01 41 28 0 6 18 0 7 74 26 15
2014 CR-02 49 30 7 9 6 0 0 79 14 86
2014 CR-03 36 37 10 11 6 0 0 73 17 2166
2014 CR-04 27 37 12 15 9 0 0 64 24 8769
2014 CR-05 27 40 11 15 7 0 0 67 21 3877
2014 CR-06 24 53 13 6 3 0 0 77 10 30
2011 CR 28 39 12 12 7 0 1 68 19 18847
2011 CR-01 33 41 11 10 3 0 2 75 14 62
2011 CR-02 35 33 10 9 6 2 6 74 16 92
2011 CR-03 31 38 12 10 8 0 1 70 18 2594
2011 CR-04 27 38 13 13 7 0 1 66 21 11010
2011 CR-05 29 42 11 12 5 0 1 72 17 4972
2011 CR-06 22 52 9 3 13 0 1 74 16 54
2008 CR 27 40 12 13 7 0 1 68 20 17799
2008 CR-01 32 18 13 19 19 0 0 50 38 22
2008 CR-02 33 39 8 11 5 1 3 75 16 75
2008 CR-03 28 38 13 13 7 1 1 67 20 2895
2008 CR-04 27 40 12 13 7 0 1 67 20 10642
2008 CR-05 27 42 12 12 6 0 1 70 18 3916
2008 CR-06 17 50 16 13 4 0 0 67 17 57

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 37 15 8 5 0 0 71 14 13009
2017 CR-01 65 26 0 0 9 0 0 91 9 11
2017 CR-02 50 35 13 2 0 0 0 85 2 52
2017 CR-03 34 36 15 8 7 0 0 70 15 1527
2017 CR-04 32 37 16 9 6 0 0 69 15 7411
2017 CR-05 37 38 13 8 4 0 0 76 12 3887
2017 CR-06 30 34 20 10 7 0 0 63 17 30
2014 CR 30 38 15 9 7 0 0 69 16 15038
2014 CR-01 41 35 17 0 0 0 7 81 0 15
2014 CR-02 48 34 9 1 8 0 0 82 9 86
2014 CR-03 31 36 16 8 8 0 0 67 16 2168
2014 CR-04 29 38 16 10 7 0 0 67 17 8764
2014 CR-05 32 40 14 8 5 0 0 73 13 3879
2014 CR-06 27 54 9 10 0 0 0 81 10 30
2011 CR 35 35 15 9 6 0 0 70 15 18868
2011 CR-01 42 28 17 6 7 0 0 70 13 61
2011 CR-02 38 32 15 7 6 1 1 72 13 93
2011 CR-03 35 31 16 8 9 0 1 66 17 2593
2011 CR-04 34 35 15 9 7 0 0 69 16 11026
2011 CR-05 38 37 13 7 4 0 0 75 12 4978
2011 CR-06 35 46 11 4 5 0 0 81 9 54
2008 CR 29 40 15 9 7 0 0 69 16 17796
2008 CR-01 22 57 17 0 5 0 0 78 5 22
2008 CR-02 46 29 13 7 5 0 0 75 12 75
2008 CR-03 26 36 17 10 10 0 0 62 21 2897
2008 CR-04 29 40 15 9 6 0 0 69 16 10638
2008 CR-05 31 42 13 8 4 0 0 74 13 3915
2008 CR-06 30 44 10 8 7 0 0 74 15 56

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 35 10 9 6 0 0 75 15 13000
2017 CR-01 65 27 0 0 8 0 0 92 8 11
2017 CR-02 52 29 15 4 0 0 0 81 4 52
2017 CR-03 38 35 11 8 8 0 0 73 16 1528
2017 CR-04 39 35 11 9 6 0 0 74 15 7402
2017 CR-05 42 37 8 8 4 0 0 79 12 3886
2017 CR-06 36 27 10 16 10 0 0 63 26 30
2014 CR 36 37 11 9 7 0 0 73 16 15031
2014 CR-01 35 36 11 0 11 0 7 76 12 15
2014 CR-02 47 33 8 4 7 1 0 80 12 86
2014 CR-03 36 33 12 10 8 0 0 69 19 2167
2014 CR-04 35 36 12 10 8 0 0 71 17 8759
2014 CR-05 38 39 10 8 5 0 0 77 13 3876
2014 CR-06 39 45 9 6 0 0 0 85 6 30
2011 CR 36 37 11 9 7 0 0 73 16 18857
2011 CR-01 46 30 14 5 5 0 0 76 10 62
2011 CR-02 37 32 14 8 8 1 0 69 17 93
2011 CR-03 32 34 13 10 10 0 0 67 20 2596
2011 CR-04 35 37 11 9 7 0 0 72 17 11013
2011 CR-05 40 39 9 8 5 0 0 79 12 4976
2011 CR-06 37 46 2 7 5 0 2 85 13 54
2008 CR 35 39 10 8 7 0 0 74 15 17803
2008 CR-01 35 44 17 5 0 0 0 78 5 22
2008 CR-02 54 23 6 10 7 0 0 77 17 75
2008 CR-03 31 35 13 10 11 0 0 66 21 2899
2008 CR-04 35 39 10 8 7 0 0 75 15 10641
2008 CR-05 38 42 8 7 5 0 0 80 12 3917
2008 CR-06 31 51 5 10 4 0 0 82 13 57

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 37 9 7 3 0 0 82 10 12969
2017 CR-01 55 45 0 0 0 0 0 100 0 11
2017 CR-02 56 26 13 6 0 0 0 81 6 52
2017 CR-03 45 36 9 6 2 0 0 82 9 1520
2017 CR-04 44 37 9 7 3 0 0 82 10 7390
2017 CR-05 43 38 9 8 2 0 0 82 10 3875
2017 CR-06 38 40 10 4 8 0 0 78 12 30
2014 CR 40 38 10 7 3 0 0 79 11 15026
2014 CR-01 42 40 0 0 11 0 7 88 12 15
2014 CR-02 52 36 5 7 0 0 0 88 7 86
2014 CR-03 43 35 10 7 4 0 0 79 11 2165
2014 CR-04 40 38 10 8 3 0 0 79 11 8759
2014 CR-05 39 40 10 7 3 0 0 80 11 3874
2014 CR-06 44 44 12 0 0 0 0 88 0 30

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 45 32 11 6 4 0 1 78 11 12999
2017 CR-01 55 10 18 9 8 0 0 65 17 11
2017 CR-02 55 33 6 2 2 0 2 90 4 52
2017 CR-03 44 33 11 6 4 1 1 79 10 1523
2017 CR-04 46 31 11 6 5 0 1 78 11 7406
2017 CR-05 45 33 10 7 4 0 1 79 11 3886
2017 CR-06 41 22 19 7 12 0 0 63 18 30
2014 CR 39 33 13 8 5 0 1 74 13 15030
2014 CR-01 34 35 13 0 11 0 7 74 12 15
2014 CR-02 55 26 6 6 5 1 2 83 11 86
2014 CR-03 41 32 14 6 5 1 1 74 12 2167
2014 CR-04 40 33 13 8 5 0 1 74 13 8758
2014 CR-05 38 34 13 9 6 0 1 73 15 3876
2014 CR-06 43 31 15 10 0 0 0 74 10 30
2011 CR 42 33 11 7 5 1 1 77 12 18863
2011 CR-01 46 33 8 8 6 0 0 78 14 61
2011 CR-02 45 31 12 6 3 2 1 78 9 93
2011 CR-03 41 32 13 7 5 1 1 74 12 2596
2011 CR-04 43 33 11 7 5 1 1 77 12 11022
2011 CR-05 41 34 11 7 5 1 1 76 13 4975
2011 CR-06 37 41 2 9 9 0 2 79 18 54

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 21 13 8 9 3 13 65 20 12994
2017 CR-01 28 9 18 10 0 10 24 57 16 11
2017 CR-02 42 20 12 0 0 2 25 84 0 51
2017 CR-03 36 21 12 5 7 4 15 70 15 1524
2017 CR-04 31 20 14 8 9 3 15 63 20 7402
2017 CR-05 37 22 11 9 10 3 9 66 21 3886
2017 CR-06 40 13 17 10 18 0 3 54 29 30
2014 CR 30 22 13 8 11 2 13 61 23 15036
2014 CR-01 19 23 5 0 23 6 24 60 33 15
2014 CR-02 44 27 9 2 3 1 13 83 6 86
2014 CR-03 35 19 12 6 9 3 15 66 19 2168
2014 CR-04 29 22 13 8 12 2 14 61 23 8763
2014 CR-05 30 24 13 10 12 2 10 60 25 3876
2014 CR-06 33 27 6 20 6 0 7 65 29 30
2011 CR 32 22 11 9 11 2 13 64 23 18871
2011 CR-01 31 20 14 9 7 2 18 64 19 61
2011 CR-02 37 24 7 7 8 2 16 74 18 92
2011 CR-03 35 20 11 6 9 3 14 67 19 2594
2011 CR-04 31 22 12 8 11 3 14 63 23 11030
2011 CR-05 33 22 10 10 12 2 12 63 26 4979
2011 CR-06 31 33 0 13 13 2 8 71 29 53
2008 CR 35 23 10 8 9 3 11 68 20 17792
2008 CR-01 38 20 10 5 15 0 13 66 23 22
2008 CR-02 37 16 4 9 7 4 22 72 22 75
2008 CR-03 34 22 11 6 9 3 15 68 18 2890
2008 CR-04 36 23 10 8 9 2 11 69 20 10642
2008 CR-05 34 24 10 10 10 3 9 66 22 3914
2008 CR-06 52 26 8 5 6 2 2 80 12 57

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 43 12 7 5 0 0 76 12 13000
2017 CR-01 36 47 0 8 9 0 0 83 17 11
2017 CR-02 44 46 8 0 2 0 0 90 2 52
2017 CR-03 35 41 12 7 5 0 0 76 12 1528
2017 CR-04 31 43 13 7 5 0 0 75 12 7406
2017 CR-05 34 43 11 7 4 0 0 77 11 3883
2017 CR-06 34 29 18 12 8 0 0 62 20 30
2014 CR 29 43 13 9 6 0 0 72 14 15045
2014 CR-01 36 34 13 0 11 0 7 74 12 15
2014 CR-02 49 35 8 3 5 0 0 84 8 86
2014 CR-03 32 42 13 7 6 0 0 74 13 2170
2014 CR-04 29 43 14 9 6 0 0 72 15 8769
2014 CR-05 29 44 13 9 5 0 0 73 14 3877
2014 CR-06 27 49 13 7 3 0 0 77 10 30
2011 CR 34 39 13 8 6 0 0 73 14 18843
2011 CR-01 44 31 19 2 3 0 0 76 6 61
2011 CR-02 39 37 14 7 2 1 0 76 9 93
2011 CR-03 36 35 15 7 7 0 0 71 14 2591
2011 CR-04 33 39 13 8 6 0 0 73 14 11010
2011 CR-05 35 41 11 8 5 0 0 75 13 4971
2011 CR-06 24 59 5 7 5 0 0 83 12 54
2008 CR 34 40 13 8 5 0 0 74 13 17645
2008 CR-01 25 62 8 5 0 0 0 87 5 22
2008 CR-02 48 32 7 12 1 0 0 80 13 75
2008 CR-03 32 36 14 9 8 0 0 69 17 2862
2008 CR-04 34 40 13 8 5 0 0 74 13 10565
2008 CR-05 35 42 11 8 4 0 0 77 12 3872
2008 CR-06 31 44 9 9 7 0 0 76 16 57

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 34 16 12 9 0 0 63 21 12992
2017 CR-01 45 28 10 9 8 0 0 73 17 11
2017 CR-02 42 35 18 4 2 0 0 77 6 52
2017 CR-03 29 33 16 12 10 0 0 63 22 1523
2017 CR-04 29 35 16 12 9 0 0 64 21 7402
2017 CR-05 29 34 15 12 9 0 0 63 21 3884
2017 CR-06 34 13 16 16 21 0 0 47 36 30
2014 CR 24 35 16 14 10 0 0 59 24 15040
2014 CR-01 18 22 18 24 11 0 7 43 38 15
2014 CR-02 35 35 11 10 6 1 1 72 17 86
2014 CR-03 24 33 18 13 11 0 1 58 24 2170
2014 CR-04 25 35 16 13 10 0 0 60 24 8765
2014 CR-05 22 36 16 15 11 0 0 58 26 3876
2014 CR-06 14 37 18 24 6 0 0 51 31 30
2011 CR 25 36 15 13 10 0 0 61 24 18889
2011 CR-01 34 39 10 10 7 0 0 73 17 62
2011 CR-02 32 33 14 10 8 2 0 67 18 93
2011 CR-03 24 35 15 13 12 0 0 60 25 2598
2011 CR-04 25 36 15 13 10 1 0 62 23 11035
2011 CR-05 24 37 14 14 10 0 0 61 24 4984
2011 CR-06 15 50 13 12 10 0 0 65 22 54

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 40 11 8 4 0 0 77 12 12992
2017 CR-01 45 20 26 9 0 0 0 65 9 11
2017 CR-02 59 31 8 0 2 0 0 90 2 52
2017 CR-03 44 39 8 6 3 0 0 83 9 1524
2017 CR-04 35 40 12 8 4 0 0 75 13 7404
2017 CR-05 36 41 11 8 4 0 0 77 12 3881
2017 CR-06 33 43 6 0 15 3 0 78 15 30

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 46 38 9 4 3 1 0 84 7 12991
2017 CR-01 35 40 17 0 9 0 0 74 9 11
2017 CR-02 56 38 4 0 2 0 0 94 2 51
2017 CR-03 51 36 8 2 2 0 0 87 5 1522
2017 CR-04 45 38 9 4 3 1 0 84 7 7407
2017 CR-05 45 39 9 4 2 1 0 84 7 3881
2017 CR-06 51 32 6 0 10 0 0 83 10 30
2014 CR 40 40 11 5 3 1 0 81 8 15033
2014 CR-01 29 47 0 6 11 0 7 81 19 15
2014 CR-02 53 34 8 2 1 1 1 88 4 86
2014 CR-03 45 38 10 4 3 1 0 84 7 2171
2014 CR-04 40 40 12 4 3 1 0 81 7 8758
2014 CR-05 38 41 12 5 3 1 0 79 9 3875
2014 CR-06 37 53 7 3 0 0 0 90 3 30
2011 CR 41 40 10 5 3 1 0 82 7 18885
2011 CR-01 55 33 5 3 0 2 2 91 3 62
2011 CR-02 43 40 7 8 1 1 0 84 9 93
2011 CR-03 46 36 10 4 3 1 0 83 7 2597
2011 CR-04 40 41 11 4 3 1 0 82 7 11035
2011 CR-05 41 40 9 5 3 1 0 83 8 4981
2011 CR-06 36 50 7 3 5 0 0 85 8 54
2008 CR 46 38 9 4 2 1 0 84 6 17778
2008 CR-01 49 39 7 5 0 0 0 88 5 22
2008 CR-02 58 28 8 1 3 2 0 88 4 75
2008 CR-03 47 36 9 3 3 1 0 84 6 2891
2008 CR-04 46 38 9 4 2 1 0 85 6 10627
2008 CR-05 44 39 9 4 2 1 0 84 7 3913
2008 CR-06 31 45 11 5 8 0 0 76 13 57

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 35 14 10 9 0 0 67 19 12988
2017 CR-01 35 38 19 0 8 0 0 73 8 11
2017 CR-02 48 30 16 4 2 0 0 78 6 51
2017 CR-03 32 34 16 9 9 0 0 66 18 1525
2017 CR-04 31 35 14 10 9 1 0 67 19 7401
2017 CR-05 31 35 14 11 8 0 0 67 19 3880
2017 CR-06 27 15 13 17 28 0 0 43 45 30

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 55 31 9 2 2 0 0 86 4 12986
2017 CR-01 45 46 0 0 9 0 0 91 9 11
2017 CR-02 65 29 5 0 0 0 0 95 0 52
2017 CR-03 58 29 8 2 2 0 0 87 4 1524
2017 CR-04 54 32 10 3 2 0 0 86 4 7398
2017 CR-05 55 32 9 2 1 0 0 88 4 3881
2017 CR-06 54 31 8 3 4 0 0 85 7 29
2014 CR 62 27 8 2 1 0 0 89 3 15032
2014 CR-01 59 23 0 11 0 0 7 88 12 15
2014 CR-02 74 20 4 0 2 0 0 94 2 86
2014 CR-03 66 24 7 1 2 0 0 90 3 2168
2014 CR-04 61 27 8 2 1 0 0 89 3 8759
2014 CR-05 62 27 8 2 1 0 0 89 3 3876
2014 CR-06 68 26 6 0 0 0 0 94 0 30
2011 CR 61 28 8 2 1 0 0 89 4 18898
2011 CR-01 62 28 8 0 0 0 2 92 0 62
2011 CR-02 56 33 6 4 0 1 0 90 4 93
2011 CR-03 62 26 8 2 2 0 0 87 4 2602
2011 CR-04 60 28 8 2 1 0 0 88 4 11040
2011 CR-05 62 27 7 2 1 0 0 89 3 4984
2011 CR-06 71 18 6 3 1 0 0 89 5 54

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 27 37 15 12 8 0 1 65 19 12965
2017 CR-01 6 41 18 18 17 0 0 47 35 11
2017 CR-02 42 20 29 4 4 0 2 62 8 52
2017 CR-03 27 36 17 10 8 1 1 65 18 1520
2017 CR-04 27 37 15 12 7 1 1 65 19 7384
2017 CR-05 27 38 14 12 8 0 1 65 20 3877
2017 CR-06 23 37 13 13 14 0 0 60 27 30
2014 CR 20 38 16 13 10 0 1 60 24 15038
2014 CR-01 17 28 24 24 0 0 7 49 25 15
2014 CR-02 29 35 12 9 9 1 5 68 19 86
2014 CR-03 21 37 17 12 10 1 2 60 23 2165
2014 CR-04 21 38 16 13 10 0 1 60 24 8769
2014 CR-05 19 39 16 14 11 0 0 59 25 3875
2014 CR-06 23 31 14 26 6 0 0 54 32 30
2011 CR 27 38 14 11 8 1 1 66 19 18871
2011 CR-01 33 37 18 8 2 0 1 71 10 62
2011 CR-02 33 28 20 12 4 1 2 63 17 91
2011 CR-03 27 36 15 10 10 1 1 65 20 2598
2011 CR-04 28 38 14 10 8 1 1 67 19 11028
2011 CR-05 26 39 15 11 8 0 1 66 20 4976
2011 CR-06 27 43 14 5 12 0 0 70 16 54

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 35 16 9 6 0 1 68 16 12981
2017 CR-01 6 20 28 28 17 0 0 27 45 11
2017 CR-02 42 23 26 4 4 0 2 66 8 52
2017 CR-03 32 34 16 9 7 1 1 68 16 1519
2017 CR-04 33 35 16 9 6 0 1 68 16 7399
2017 CR-05 33 35 16 9 6 0 0 68 15 3880
2017 CR-06 44 35 4 3 14 0 0 79 17 30
2014 CR 28 37 17 10 8 0 1 65 18 15034
2014 CR-01 17 39 6 30 0 0 7 61 32 15
2014 CR-02 43 24 16 9 6 1 1 69 15 86
2014 CR-03 27 36 17 10 8 0 1 65 18 2164
2014 CR-04 29 36 17 10 7 0 1 66 18 8767
2014 CR-05 26 37 17 11 8 0 0 64 19 3874
2014 CR-06 26 41 13 16 3 0 0 67 19 30

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 37 14 8 5 0 0 73 13 12971
2017 CR-01 24 59 0 9 8 0 0 83 17 11
2017 CR-02 51 42 3 2 2 0 0 93 4 52
2017 CR-03 37 37 14 6 5 1 1 75 11 1523
2017 CR-04 35 37 15 8 5 0 0 72 13 7388
2017 CR-05 35 38 13 9 4 0 0 74 13 3876
2017 CR-06 37 36 14 3 11 0 0 73 14 30
2014 CR 31 39 15 9 6 0 0 70 15 15034
2014 CR-01 41 28 6 17 0 0 7 75 19 15
2014 CR-02 44 41 8 2 3 0 1 86 6 86
2014 CR-03 35 36 15 7 6 0 1 72 13 2166
2014 CR-04 31 38 15 9 6 0 0 70 15 8763
2014 CR-05 29 40 15 9 6 0 0 70 15 3876
2014 CR-06 30 34 12 20 3 0 0 64 23 30
2011 CR 38 39 12 6 4 1 1 78 10 18853
2011 CR-01 41 38 14 4 2 2 0 80 6 62
2011 CR-02 47 23 18 5 1 1 4 75 7 93
2011 CR-03 39 36 13 6 4 1 1 77 10 2593
2011 CR-04 37 39 12 6 3 1 1 78 10 11011
2011 CR-05 37 41 11 6 4 1 0 78 10 4980
2011 CR-06 26 40 18 10 4 0 2 68 14 52

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 43 37 11 5 3 0 0 80 9 12971
2017 CR-01 45 38 0 0 17 0 0 83 17 11
2017 CR-02 60 35 4 0 2 0 0 94 2 52
2017 CR-03 48 33 10 5 3 0 0 82 8 1521
2017 CR-04 42 37 11 6 4 0 0 79 9 7387
2017 CR-05 44 38 10 5 3 0 0 82 8 3879
2017 CR-06 37 45 7 0 11 0 0 82 11 30
2014 CR 41 38 12 6 4 0 0 78 10 15023
2014 CR-01 53 23 6 0 11 0 7 81 12 15
2014 CR-02 62 27 5 2 4 0 0 89 6 85
2014 CR-03 46 35 10 4 4 0 0 81 8 2164
2014 CR-04 40 38 12 6 4 0 0 78 10 8757
2014 CR-05 39 39 11 6 4 0 0 78 10 3874
2014 CR-06 37 40 23 0 0 0 0 77 0 30
2011 CR 41 39 10 6 4 0 0 80 10 18876
2011 CR-01 49 36 8 6 2 0 0 84 7 61
2011 CR-02 43 42 7 5 1 2 0 87 6 93
2011 CR-03 43 35 11 6 5 0 0 78 11 2598
2011 CR-04 40 40 11 6 4 0 0 79 10 11026
2011 CR-05 42 40 9 6 3 0 0 82 9 4981
2011 CR-06 44 44 1 3 7 0 0 88 10 54
2008 CR 41 40 9 6 4 0 0 81 10 17794
2008 CR-01 39 47 14 0 0 0 0 86 0 22
2008 CR-02 58 28 8 4 1 0 0 86 5 75
2008 CR-03 39 38 11 7 5 0 0 77 12 2897
2008 CR-04 41 40 9 6 4 0 0 81 10 10634
2008 CR-05 41 41 8 7 3 0 0 82 9 3916
2008 CR-06 37 48 2 11 2 0 0 85 13 57

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 32 12 4 2 0 1 81 6 13010
2017 CR-01 39 53 0 0 9 0 0 91 9 11
2017 CR-02 76 20 4 0 0 0 0 96 0 52
2017 CR-03 63 25 8 2 1 0 1 89 3 1525
2017 CR-04 48 32 12 4 2 0 1 82 6 7413
2017 CR-05 42 34 13 6 3 0 1 77 9 3890
2017 CR-06 44 38 10 8 0 0 0 83 8 30
2014 CR 45 32 14 5 4 0 1 78 9 15041
2014 CR-01 48 22 0 0 17 0 13 80 20 15
2014 CR-02 73 21 1 2 3 0 0 93 6 86
2014 CR-03 60 27 9 2 1 0 1 88 4 2168
2014 CR-04 44 32 14 5 3 0 1 77 8 8769
2014 CR-05 39 33 15 7 5 0 1 72 12 3876
2014 CR-06 35 41 7 14 4 0 0 75 18 30
2011 CR 45 31 14 5 3 0 1 77 9 18864
2011 CR-01 55 17 13 9 5 0 1 73 14 61
2011 CR-02 59 28 6 2 1 1 2 90 3 93
2011 CR-03 58 26 9 4 2 0 1 85 5 2597
2011 CR-04 44 32 14 6 3 0 1 77 9 11021
2011 CR-05 41 32 16 6 4 0 1 74 10 4976
2011 CR-06 35 32 22 9 0 0 2 68 9 54
2008 CR 39 32 17 7 4 0 1 72 11 17779
2008 CR-01 55 23 20 0 0 0 3 80 0 22
2008 CR-02 63 17 14 4 0 0 1 81 4 74
2008 CR-03 48 31 12 5 3 0 1 80 8 2890
2008 CR-04 38 33 17 7 4 0 1 71 11 10632
2008 CR-05 34 32 19 8 6 0 1 67 14 3912
2008 CR-06 38 43 11 6 0 2 0 82 7 57

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 8 19 32 21 13 1 5 37 29 12884
2017 CR-01 18 0 29 17 25 0 10 48 20 11
2017 CR-02 0 14 34 18 28 0 6 49 15 50
2017 CR-03 6 13 30 24 18 2 7 47 21 1504
2017 CR-04 8 19 32 20 13 1 5 36 30 7347
2017 CR-05 10 20 32 21 12 1 4 35 32 3854
2017 CR-06 20 18 27 24 7 0 3 32 40 30
2014 CR 9 24 34 19 10 1 4 30 34 14995
2014 CR-01 11 22 18 11 18 0 19 37 41 15
2014 CR-02 4 16 32 21 14 3 9 41 23 84
2014 CR-03 7 19 32 22 13 2 5 38 28 2162
2014 CR-04 9 24 33 19 9 1 4 30 35 8744
2014 CR-05 11 25 36 17 8 1 3 26 37 3868
2014 CR-06 3 36 38 14 3 0 6 18 42 30
2011 CR 10 22 32 20 11 1 4 33 33 18801
2011 CR-01 16 14 25 30 11 2 2 43 31 61
2011 CR-02 7 9 23 30 13 5 12 52 20 92
2011 CR-03 8 20 32 21 13 1 4 37 30 2591
2011 CR-04 10 22 31 20 11 1 4 33 34 10973
2011 CR-05 10 23 33 20 10 1 4 31 35 4969
2011 CR-06 10 25 44 13 6 0 2 19 35 53
2008 CR 10 24 32 20 10 1 3 31 35 17755
2008 CR-01 0 14 22 41 15 0 7 60 15 22
2008 CR-02 4 14 29 22 20 1 9 47 20 73
2008 CR-03 10 21 30 21 12 1 4 36 32 2887
2008 CR-04 10 24 32 21 9 1 3 31 35 10612
2008 CR-05 12 25 32 20 8 1 3 28 39 3912
2008 CR-06 4 25 32 26 8 0 5 36 31 56

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 10 16 25 21 19 4 6 44 28 12830
2017 CR-01 17 9 10 29 24 0 10 60 29 11
2017 CR-02 0 9 18 21 34 8 10 67 11 50
2017 CR-03 8 13 23 21 22 5 9 51 23 1491
2017 CR-04 10 16 26 20 19 4 6 43 29 7309
2017 CR-05 9 17 25 22 18 3 6 44 28 3850
2017 CR-06 21 13 23 27 10 3 3 39 36 30
2014 CR 11 20 27 20 14 3 5 36 34 14971
2014 CR-01 17 11 6 17 25 5 19 55 37 15
2014 CR-02 8 7 24 24 15 9 12 50 20 83
2014 CR-03 8 17 25 20 19 5 6 44 28 2157
2014 CR-04 13 20 27 19 13 3 5 35 36 8729
2014 CR-05 11 20 30 21 12 3 4 36 33 3865
2014 CR-06 12 21 24 20 10 3 10 35 38 30
2011 CR 10 17 26 21 17 3 6 42 30 18786
2011 CR-01 15 15 19 18 19 5 8 43 35 61
2011 CR-02 8 12 18 23 22 5 13 54 25 92
2011 CR-03 11 17 26 20 17 4 6 40 32 2577
2011 CR-04 10 17 26 21 16 4 6 41 30 10976
2011 CR-05 10 16 26 23 17 3 5 44 28 4965
2011 CR-06 19 21 23 20 14 2 2 35 41 53
2008 CR 10 18 27 22 16 3 4 41 30 17699
2008 CR-01 11 8 14 33 26 0 7 64 21 22
2008 CR-02 2 11 28 17 28 6 8 52 16 72
2008 CR-03 10 18 25 22 16 3 5 41 31 2881
2008 CR-04 10 17 26 22 17 3 4 42 30 10578
2008 CR-05 10 18 28 22 14 3 4 40 30 3899
2008 CR-06 12 13 33 26 13 0 3 40 25 56

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 10 16 26 19 16 4 8 40 30 12849
2017 CR-01 9 17 38 19 16 0 0 36 26 11
2017 CR-02 2 8 22 23 27 6 12 60 12 49
2017 CR-03 7 12 19 20 23 6 13 53 23 1491
2017 CR-04 11 17 26 19 15 4 8 38 32 7323
2017 CR-05 10 17 28 21 15 3 7 39 30 3856
2017 CR-06 28 20 32 14 3 0 3 18 49 30
2014 CR 13 21 27 18 11 3 7 33 37 14992
2014 CR-01 11 5 11 17 25 5 26 60 24 15
2014 CR-02 10 13 24 14 19 7 12 41 29 84
2014 CR-03 8 14 23 20 18 6 10 45 27 2161
2014 CR-04 14 21 28 17 11 3 6 31 39 8746
2014 CR-05 14 22 29 18 10 2 5 30 39 3864
2014 CR-06 6 27 37 7 9 0 13 19 39 30
2011 CR 11 19 27 19 13 3 7 35 34 18751
2011 CR-01 8 17 33 17 15 4 7 36 28 60
2011 CR-02 5 13 25 19 16 6 16 45 22 92
2011 CR-03 9 17 25 19 16 6 8 41 30 2567
2011 CR-04 12 20 27 19 13 3 7 34 35 10957
2011 CR-05 12 19 29 20 11 2 6 35 34 4959
2011 CR-06 10 27 26 15 12 6 4 29 41 54
2008 CR 11 19 29 19 12 3 6 34 34 17708
2008 CR-01 5 9 24 13 32 5 12 53 18 22
2008 CR-02 4 8 25 16 33 5 10 57 14 74
2008 CR-03 9 17 25 21 15 5 8 41 30 2880
2008 CR-04 12 19 29 19 12 3 6 34 34 10583
2008 CR-05 12 22 32 17 10 3 5 29 37 3901
2008 CR-06 5 19 34 28 7 0 7 38 26 56

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 4 9 24 30 24 2 7 60 14 12787
2017 CR-01 0 18 19 17 46 0 0 63 18 11
2017 CR-02 0 0 21 25 39 7 8 76 0 48
2017 CR-03 3 6 17 28 31 3 12 70 10 1486
2017 CR-04 4 8 25 31 24 2 7 60 13 7289
2017 CR-05 5 11 26 31 21 1 6 56 16 3834
2017 CR-06 10 13 19 32 20 0 6 55 25 30
2014 CR 5 11 28 31 18 2 6 53 17 14910
2014 CR-01 11 5 11 17 19 5 31 56 26 15
2014 CR-02 4 8 22 23 26 5 12 59 14 82
2014 CR-03 3 7 21 32 26 3 9 65 11 2155
2014 CR-04 5 11 28 31 17 2 5 52 18 8700
2014 CR-05 6 12 31 29 16 1 5 48 19 3838
2014 CR-06 0 17 50 9 13 4 6 25 19 30
2011 CR 5 11 28 29 19 2 6 52 18 18745
2011 CR-01 3 17 22 16 28 6 8 52 23 61
2011 CR-02 1 5 17 25 38 4 10 73 8 91
2011 CR-03 4 9 23 29 25 3 8 60 14 2574
2011 CR-04 5 11 28 29 19 2 6 52 18 10949
2011 CR-05 6 12 30 29 16 1 5 48 20 4953
2011 CR-06 9 9 37 32 8 2 2 42 19 54
2008 CR 5 12 29 29 19 1 5 51 18 17694
2008 CR-01 5 15 15 27 25 0 12 60 23 22
2008 CR-02 1 5 18 21 45 0 9 73 7 74
2008 CR-03 4 9 23 31 23 2 7 60 14 2882
2008 CR-04 5 12 28 30 19 1 5 52 18 10572
2008 CR-05 7 15 33 26 14 1 4 42 23 3898
2008 CR-06 4 10 38 23 18 2 5 44 15 56

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 11 16 24 21 20 2 7 44 29 12852
2017 CR-01 9 10 27 9 45 0 0 54 19 11
2017 CR-02 2 4 11 27 39 2 14 80 8 48
2017 CR-03 7 11 23 21 25 3 11 53 20 1493
2017 CR-04 11 16 24 21 19 2 7 44 29 7324
2017 CR-05 12 17 25 21 17 2 5 41 32 3857
2017 CR-06 21 36 12 18 7 0 6 26 61 30
2014 CR 16 20 26 18 14 2 5 34 38 14984
2014 CR-01 11 11 11 11 25 5 26 52 33 15
2014 CR-02 6 11 18 31 19 4 11 58 21 83
2014 CR-03 10 14 24 20 22 2 8 46 27 2159
2014 CR-04 16 21 26 17 13 2 5 32 39 8741
2014 CR-05 18 23 27 18 10 1 4 30 43 3863
2014 CR-06 25 31 15 10 12 0 6 24 60 30
2011 CR 13 18 26 20 16 2 6 39 33 18791
2011 CR-01 18 6 25 13 28 4 6 45 27 62
2011 CR-02 5 10 19 28 19 6 12 58 18 92
2011 CR-03 11 16 24 20 20 2 7 44 29 2573
2011 CR-04 13 18 26 21 15 2 6 39 33 10981
2011 CR-05 14 19 27 19 14 1 6 35 36 4967
2011 CR-06 31 25 19 9 12 0 4 22 58 54
2008 CR 12 18 26 22 16 1 5 40 32 17690
2008 CR-01 11 15 14 23 30 0 7 58 27 22
2008 CR-02 5 10 29 7 32 4 12 46 19 74
2008 CR-03 10 16 24 23 20 2 6 46 28 2883
2008 CR-04 12 18 26 22 16 1 5 41 32 10576
2008 CR-05 14 19 27 20 13 1 5 35 36 3890
2008 CR-06 10 23 30 19 11 3 3 33 36 56

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 13 17 23 18 17 4 8 40 34 12872
2017 CR-01 8 18 19 10 15 19 10 36 37 11
2017 CR-02 0 13 21 16 27 11 12 56 17 48
2017 CR-03 9 15 22 18 19 5 10 44 29 1500
2017 CR-04 13 17 23 18 17 5 8 40 34 7340
2017 CR-05 13 18 24 20 15 3 7 38 35 3853
2017 CR-06 31 36 6 17 4 3 3 22 71 30
2014 CR 13 19 23 20 14 4 6 38 36 14976
2014 CR-01 11 22 11 0 25 12 19 36 48 15
2014 CR-02 10 17 26 16 20 4 8 41 31 83
2014 CR-03 12 19 20 19 18 5 7 42 35 2154
2014 CR-04 14 19 23 20 14 3 6 37 37 8738
2014 CR-05 12 18 26 23 13 3 5 39 32 3864
2014 CR-06 31 17 26 11 6 6 3 19 53 30
2011 CR 12 18 23 20 16 4 8 41 33 18770
2011 CR-01 13 11 17 15 18 14 11 44 33 61
2011 CR-02 7 17 21 19 19 8 10 46 29 93
2011 CR-03 12 16 21 20 18 5 8 44 32 2574
2011 CR-04 12 18 23 20 16 3 8 40 34 10967
2011 CR-05 11 18 23 22 16 3 7 42 33 4959
2011 CR-06 28 21 15 14 13 6 2 29 54 54
2008 CR 14 20 23 19 14 4 6 36 38 17725
2008 CR-01 16 14 13 15 32 5 7 53 33 22
2008 CR-02 5 9 20 13 30 10 14 55 19 73
2008 CR-03 16 19 21 18 16 4 7 37 39 2886
2008 CR-04 13 20 23 20 15 4 6 38 36 10592
2008 CR-05 16 23 24 17 11 3 4 31 43 3905
2008 CR-06 24 20 25 17 9 2 3 27 47 56

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 9 16 29 19 16 4 7 39 29 12869
2017 CR-01 26 9 31 19 9 6 0 30 37 11
2017 CR-02 2 11 25 15 31 4 12 55 16 48
2017 CR-03 6 11 24 19 22 6 12 50 21 1495
2017 CR-04 10 17 29 18 15 4 7 37 30 7341
2017 CR-05 10 17 31 19 15 3 5 37 30 3856
2017 CR-06 17 23 32 15 4 3 6 21 43 30
2014 CR 11 19 30 18 12 4 6 34 34 14969
2014 CR-01 11 11 5 17 25 5 26 60 33 15
2014 CR-02 5 15 21 12 25 3 18 47 26 82
2014 CR-03 8 13 24 21 20 5 9 48 24 2154
2014 CR-04 12 20 29 17 12 4 6 32 35 8732
2014 CR-05 11 20 33 18 10 3 5 30 34 3864
2014 CR-06 10 17 37 13 12 4 6 28 30 30
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 71 15 5 2 2 1 5 90 4 12997
2017 CR-01 81 19 0 0 0 0 0 100 0 11
2017 CR-02 72 16 4 0 2 2 4 94 2 51
2017 CR-03 68 15 5 2 2 1 7 91 4 1525
2017 CR-04 70 14 5 2 2 1 5 90 4 7401
2017 CR-05 72 15 5 2 1 0 4 91 4 3888
2017 CR-06 69 19 0 0 8 0 4 91 9 30
2014 CR 71 15 5 2 2 0 4 91 4 15040
2014 CR-01 70 5 0 11 0 0 13 87 13 15
2014 CR-02 69 13 2 3 2 1 10 91 6 86
2014 CR-03 71 15 5 2 1 0 5 91 3 2166
2014 CR-04 71 15 5 2 2 0 5 90 4 8766
2014 CR-05 72 16 4 2 2 0 4 91 4 3879
2014 CR-06 63 20 4 9 0 0 4 86 10 30
2011 CR 71 14 5 3 2 1 4 89 5 18860
2011 CR-01 73 14 3 3 0 2 6 93 3 62
2011 CR-02 73 14 3 1 1 1 7 94 2 92
2011 CR-03 70 14 5 2 2 1 5 90 5 2593
2011 CR-04 71 14 5 3 2 1 5 89 5 11025
2011 CR-05 72 14 5 3 2 0 4 89 5 4974
2011 CR-06 66 18 5 9 0 0 3 86 9 52
2008 CR 69 12 5 3 3 1 8 88 6 17791
2008 CR-01 59 8 5 10 5 9 5 78 17 22
2008 CR-02 73 10 7 0 0 0 10 92 0 75
2008 CR-03 68 12 5 3 3 1 9 88 6 2898
2008 CR-04 69 12 5 3 3 1 8 88 6 10632
2008 CR-05 70 12 5 3 3 1 6 88 7 3914
2008 CR-06 59 25 6 7 0 0 4 87 7 57

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 30 16 11 9 5 3 60 22 12992
2017 CR-01 28 29 0 28 8 6 0 62 38 11
2017 CR-02 41 33 18 4 2 2 0 76 6 52
2017 CR-03 26 29 16 12 10 4 3 59 23 1523
2017 CR-04 25 30 17 11 9 5 3 60 22 7403
2017 CR-05 26 30 15 11 10 5 4 61 22 3882
2017 CR-06 27 23 16 10 21 3 0 51 32 30
2014 CR 26 30 16 11 10 4 3 60 22 15035
2014 CR-01 28 29 0 30 0 6 7 65 35 15
2014 CR-02 37 35 12 6 4 2 4 77 10 86
2014 CR-03 28 31 15 11 9 4 2 63 21 2165
2014 CR-04 26 31 16 11 10 4 3 61 22 8763
2014 CR-05 24 30 17 12 11 4 3 58 24 3879
2014 CR-06 41 20 17 3 9 6 3 67 14 30

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 30 11 10 9 1 0 70 19 12993
2017 CR-01 39 25 19 17 0 0 0 64 17 11
2017 CR-02 51 32 14 0 4 0 0 82 4 52
2017 CR-03 39 29 11 11 9 1 0 68 20 1524
2017 CR-04 39 30 11 10 9 1 0 70 19 7400
2017 CR-05 41 29 11 10 8 1 0 71 18 3886
2017 CR-06 47 22 16 0 14 0 0 70 14 30
2014 CR 38 29 11 11 10 1 0 68 21 15035
2014 CR-01 40 35 0 6 6 6 7 86 14 15
2014 CR-02 60 26 1 7 4 2 0 88 11 85
2014 CR-03 40 30 10 9 10 1 0 70 20 2165
2014 CR-04 38 29 11 11 9 1 0 68 21 8764
2014 CR-05 36 30 12 12 10 1 0 67 21 3878
2014 CR-06 54 25 12 0 9 0 0 78 9 30

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 27 33 15 14 8 2 1 62 22 12994
2017 CR-01 25 27 18 29 0 0 0 53 29 11
2017 CR-02 28 41 17 8 2 4 0 72 10 52
2017 CR-03 26 34 15 12 9 2 1 62 22 1524
2017 CR-04 27 33 15 14 8 2 1 61 23 7399
2017 CR-05 28 34 15 13 8 2 1 63 21 3887
2017 CR-06 20 33 16 18 14 0 0 53 31 30
2014 CR 23 37 15 14 8 2 1 62 23 15038
2014 CR-01 29 33 12 7 0 12 7 76 8 15
2014 CR-02 37 34 7 10 7 2 3 75 18 86
2014 CR-03 22 36 16 13 9 3 1 61 23 2169
2014 CR-04 24 36 15 14 8 2 1 62 23 8768
2014 CR-05 22 39 15 15 7 2 1 63 22 3872
2014 CR-06 33 28 13 17 9 0 0 61 26 30
2011 CR 25 35 14 14 8 3 1 62 23 18876
2011 CR-01 38 30 13 6 8 5 0 71 15 61
2011 CR-02 38 24 12 15 5 5 2 66 21 93
2011 CR-03 23 33 15 14 11 2 2 58 26 2596
2011 CR-04 25 34 15 14 8 3 1 62 23 11026
2011 CR-05 26 37 12 14 8 2 1 65 22 4983
2011 CR-06 24 29 13 19 13 0 2 54 33 54
2008 CR 25 35 14 13 8 3 2 63 22 17803
2008 CR-01 49 26 9 5 10 0 0 75 16 22
2008 CR-02 40 36 10 5 7 1 1 78 12 73
2008 CR-03 22 34 15 14 10 3 2 59 25 2899
2008 CR-04 26 35 13 13 8 3 2 64 22 10639
2008 CR-05 25 37 14 14 7 2 1 64 22 3919
2008 CR-06 16 40 21 7 13 2 0 57 21 58

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 25 17 13 11 11 1 52 28 12998
2017 CR-01 32 28 0 10 9 21 0 76 24 11
2017 CR-02 24 41 16 8 2 7 2 71 11 52
2017 CR-03 19 24 18 14 12 11 2 49 30 1524
2017 CR-04 21 25 17 13 12 11 1 52 29 7403
2017 CR-05 23 26 17 13 10 10 1 55 26 3888
2017 CR-06 14 34 6 23 20 3 0 49 44 30
2014 CR 19 26 18 14 12 9 2 51 29 15036
2014 CR-01 17 17 6 13 23 18 7 45 47 15
2014 CR-02 21 30 9 17 9 11 4 59 31 86
2014 CR-03 18 24 16 14 15 10 2 48 34 2168
2014 CR-04 19 26 19 14 12 9 2 50 29 8767
2014 CR-05 20 29 18 14 11 8 2 54 27 3872
2014 CR-06 31 31 18 10 6 4 0 65 16 30
2011 CR 22 26 17 14 13 8 1 52 30 18867
2011 CR-01 22 35 16 9 1 15 2 68 13 61
2011 CR-02 26 26 19 13 6 9 1 58 22 93
2011 CR-03 18 24 17 15 17 8 2 46 35 2595
2011 CR-04 21 25 17 14 13 9 1 51 30 11021
2011 CR-05 24 27 16 13 12 7 1 56 27 4980
2011 CR-06 21 26 16 17 15 5 0 49 34 54
2008 CR 23 26 15 13 12 8 2 55 28 17792
2008 CR-01 39 26 0 15 15 5 0 69 31 22
2008 CR-02 30 34 17 3 12 4 0 67 16 74
2008 CR-03 19 25 17 15 14 9 2 49 32 2896
2008 CR-04 24 26 15 13 12 9 2 56 27 10631
2008 CR-05 25 29 14 13 11 7 1 58 27 3918
2008 CR-06 26 28 24 11 9 3 0 55 20 58

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 13 20 18 17 13 17 2 41 37 12995
2017 CR-01 9 28 0 19 8 35 0 58 42 11
2017 CR-02 21 27 22 14 4 11 2 55 20 52
2017 CR-03 14 20 18 17 14 14 3 41 37 1526
2017 CR-04 12 20 18 17 13 18 2 40 37 7397
2017 CR-05 13 20 18 17 13 17 2 41 37 3888
2017 CR-06 14 29 19 10 22 3 3 45 34 30
2014 CR 11 20 19 18 16 14 2 37 40 15031
2014 CR-01 6 45 6 7 17 12 7 63 29 15
2014 CR-02 16 29 20 8 7 15 6 56 18 86
2014 CR-03 13 20 17 16 17 14 2 40 39 2168
2014 CR-04 11 19 20 17 16 14 2 36 40 8761
2014 CR-05 10 21 20 19 16 13 2 36 41 3873
2014 CR-06 26 39 19 6 3 6 0 69 10 30

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 37 9 8 5 0 0 78 13 12983
2017 CR-01 28 25 28 10 8 0 0 54 18 11
2017 CR-02 36 40 20 2 2 0 0 76 4 51
2017 CR-03 36 39 10 8 6 0 0 76 15 1526
2017 CR-04 41 37 9 8 5 0 0 78 13 7392
2017 CR-05 40 38 9 8 4 0 0 79 12 3882
2017 CR-06 31 42 11 6 8 3 0 75 14 30
2014 CR 37 39 11 9 5 0 0 76 13 15036
2014 CR-01 41 35 0 7 11 0 7 81 19 15
2014 CR-02 47 31 12 3 6 0 1 78 9 86
2014 CR-03 35 40 11 9 5 0 0 75 14 2167
2014 CR-04 37 38 11 9 4 0 0 76 13 8765
2014 CR-05 36 40 10 9 5 0 0 76 14 3875
2014 CR-06 36 58 0 0 6 0 0 94 6 30
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 33 12 7 5 1 1 74 13 13012
2017 CR-01 45 38 9 0 8 0 0 83 8 11
2017 CR-02 47 31 14 6 2 0 0 79 8 52
2017 CR-03 41 33 12 7 5 1 0 75 12 1524
2017 CR-04 40 32 13 7 5 1 1 74 13 7417
2017 CR-05 40 34 12 7 6 1 1 75 13 3888
2017 CR-06 31 37 17 7 7 0 0 69 14 29
2014 CR 39 33 13 8 6 1 1 73 14 15042
2014 CR-01 23 42 16 13 0 0 7 69 13 15
2014 CR-02 37 39 17 2 4 0 1 77 6 86
2014 CR-03 40 33 12 7 7 1 1 74 14 2170
2014 CR-04 38 34 13 8 6 1 1 73 14 8766
2014 CR-05 38 33 12 8 6 1 1 72 15 3877
2014 CR-06 26 47 10 10 7 0 0 73 17 30
2011 CR 37 34 12 9 7 1 0 72 16 18895
2011 CR-01 53 27 9 7 3 0 0 81 10 62
2011 CR-02 34 36 14 9 4 2 1 72 14 93
2011 CR-03 36 34 13 8 8 1 1 71 16 2597
2011 CR-04 36 35 13 9 7 1 1 71 16 11038
2011 CR-05 38 35 11 9 6 0 0 73 15 4988
2011 CR-06 37 27 16 5 13 0 2 66 18 54
2008 CR 35 33 13 10 8 1 1 69 18 17796
2008 CR-01 42 45 3 5 0 5 0 92 5 22
2008 CR-02 42 28 15 10 3 0 3 72 13 74
2008 CR-03 35 32 13 9 9 1 1 68 18 2895
2008 CR-04 36 33 12 10 8 1 1 69 18 10637
2008 CR-05 35 34 13 9 7 0 1 70 17 3919
2008 CR-06 26 39 17 6 11 0 2 66 17 57

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 46 30 12 6 5 2 1 77 11 13019
2017 CR-01 45 37 0 0 8 0 10 91 9 11
2017 CR-02 57 32 4 4 2 2 0 90 6 52
2017 CR-03 47 28 12 5 5 2 1 77 10 1527
2017 CR-04 45 29 12 6 4 2 1 77 11 7418
2017 CR-05 46 30 11 6 5 2 1 78 11 3890
2017 CR-06 48 22 14 3 14 0 0 69 17 30
2014 CR 42 30 12 7 5 2 1 75 12 15038
2014 CR-01 28 41 0 0 17 6 7 80 20 15
2014 CR-02 52 31 7 3 4 3 0 86 7 85
2014 CR-03 46 30 11 5 6 2 1 78 11 2168
2014 CR-04 43 30 13 6 5 2 1 75 12 8766
2014 CR-05 41 31 13 7 5 2 1 74 13 3876
2014 CR-06 48 30 9 10 3 0 0 77 13 30
2011 CR 41 30 13 7 6 2 1 74 13 18884
2011 CR-01 53 25 5 6 4 6 2 85 10 62
2011 CR-02 42 29 12 6 7 2 2 74 13 93
2011 CR-03 41 32 12 6 7 2 1 75 13 2593
2011 CR-04 42 30 13 7 6 2 1 74 13 11033
2011 CR-05 41 31 13 7 5 2 0 74 13 4986
2011 CR-06 30 33 16 10 8 2 0 65 18 54
2008 CR 40 30 12 8 6 3 1 73 14 17801
2008 CR-01 52 29 3 10 5 0 0 81 16 22
2008 CR-02 54 29 8 3 5 1 0 84 8 75
2008 CR-03 39 30 13 7 7 3 1 72 14 2897
2008 CR-04 41 29 12 8 6 3 1 73 15 10638
2008 CR-05 40 30 13 7 6 3 1 73 14 3919
2008 CR-06 35 32 18 13 0 0 2 69 13 57

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 31 11 8 5 1 1 76 13 13005
2017 CR-01 28 55 9 0 8 0 0 83 8 11
2017 CR-02 66 20 8 2 4 0 0 87 5 52
2017 CR-03 45 29 11 7 6 1 0 75 13 1525
2017 CR-04 44 32 11 8 5 1 1 76 13 7410
2017 CR-05 44 31 10 8 5 1 0 77 13 3888
2017 CR-06 46 23 11 10 11 0 0 69 21 29
2014 CR 40 33 11 8 6 1 0 74 15 15039
2014 CR-01 40 47 0 0 0 6 7 100 0 15
2014 CR-02 47 37 7 3 5 0 1 85 8 86
2014 CR-03 43 31 11 7 6 1 1 75 14 2166
2014 CR-04 41 33 11 9 6 1 0 74 15 8767
2014 CR-05 38 34 12 8 6 1 0 73 15 3877
2014 CR-06 50 27 6 13 3 0 0 77 17 30
2011 CR 39 33 11 9 7 1 0 73 16 18871
2011 CR-01 52 27 11 7 3 0 0 79 10 62
2011 CR-02 44 31 5 8 9 1 1 77 17 93
2011 CR-03 39 31 12 10 7 1 0 71 17 2595
2011 CR-04 39 33 11 9 7 1 1 73 16 11024
2011 CR-05 39 34 11 9 6 1 0 74 15 4982
2011 CR-06 38 35 5 8 14 0 0 73 22 54
2008 CR 38 32 11 10 8 1 0 71 18 17791
2008 CR-01 40 42 3 10 5 0 0 81 16 22
2008 CR-02 56 29 7 2 5 1 0 87 7 75
2008 CR-03 39 31 12 9 7 1 1 71 17 2895
2008 CR-04 38 32 11 10 8 1 1 71 18 10632
2008 CR-05 38 33 11 9 7 1 0 72 17 3917
2008 CR-06 32 35 15 11 6 0 2 68 17 57

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 80 12 3 1 1 0 3 94 2 12992
2017 CR-01 90 10 0 0 0 0 0 100 0 11
2017 CR-02 84 10 0 0 0 0 5 100 0 52
2017 CR-03 78 13 4 1 1 0 3 94 2 1524
2017 CR-04 79 12 3 1 1 0 3 94 3 7402
2017 CR-05 81 12 3 1 1 0 2 96 2 3882
2017 CR-06 75 9 7 0 4 0 4 88 4 30
2014 CR 78 13 3 1 2 0 3 94 3 15037
2014 CR-01 76 5 0 11 0 0 7 88 12 15
2014 CR-02 79 15 2 1 0 0 3 97 1 86
2014 CR-03 78 12 4 1 2 0 3 94 3 2167
2014 CR-04 77 13 3 1 2 0 3 94 3 8764
2014 CR-05 80 12 3 1 1 0 3 95 2 3878
2014 CR-06 73 14 3 3 3 0 4 90 6 30
2011 CR 78 12 4 1 2 0 3 93 3 18877
2011 CR-01 87 5 3 2 0 2 2 95 2 62
2011 CR-02 80 12 2 1 1 1 2 95 3 92
2011 CR-03 77 13 4 1 2 0 3 93 3 2595
2011 CR-04 78 12 3 1 2 0 3 93 3 11025
2011 CR-05 78 12 4 1 2 0 3 93 3 4986
2011 CR-06 76 17 0 4 0 0 3 96 4 54
2008 CR 80 8 3 1 2 1 6 94 3 17792
2008 CR-01 83 8 8 0 0 0 0 92 0 22
2008 CR-02 89 3 5 0 0 0 3 95 0 75
2008 CR-03 79 9 3 1 1 1 5 94 3 2896
2008 CR-04 80 8 2 1 2 0 6 94 4 10632
2008 CR-05 80 8 3 1 2 0 6 94 4 3917
2008 CR-06 75 18 2 0 2 0 4 97 2 57

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 50 22 8 4 5 4 6 80 11 12986
2017 CR-01 55 10 0 27 8 0 0 65 35 11
2017 CR-02 56 19 6 0 2 2 15 91 2 52
2017 CR-03 44 20 9 3 6 6 12 78 11 1522
2017 CR-04 50 22 7 5 5 4 6 81 11 7400
2017 CR-05 53 22 8 5 5 3 5 81 10 3880
2017 CR-06 57 19 7 4 10 0 3 78 14 30
2014 CR 47 23 9 5 6 4 7 78 12 15038
2014 CR-01 29 29 11 6 6 12 7 71 15 15
2014 CR-02 44 25 5 6 7 4 10 79 14 86
2014 CR-03 44 21 9 4 7 4 11 76 13 2166
2014 CR-04 47 23 9 4 6 4 6 78 12 8767
2014 CR-05 49 23 9 5 6 3 5 78 13 3876
2014 CR-06 53 26 11 3 0 3 3 85 4 30
2011 CR 46 25 9 6 8 2 4 75 15 18888
2011 CR-01 50 20 15 8 1 3 2 74 10 62
2011 CR-02 34 28 10 9 9 2 9 69 20 93
2011 CR-03 41 24 10 6 10 3 7 71 17 2595
2011 CR-04 46 25 9 6 7 3 4 76 14 11036
2011 CR-05 47 26 8 7 8 1 3 76 16 4985
2011 CR-06 52 18 3 5 14 2 5 76 21 54

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 55 26 8 5 5 1 0 81 10 12993
2017 CR-01 28 48 9 0 8 6 0 82 9 11
2017 CR-02 61 27 8 2 2 0 0 88 4 52
2017 CR-03 53 26 8 5 5 2 0 81 11 1525
2017 CR-04 55 25 8 5 4 1 0 82 10 7401
2017 CR-05 55 25 8 5 5 0 0 81 11 3884
2017 CR-06 48 25 14 0 14 0 0 72 14 30

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 54 25 11 4 4 2 0 80 9 13001
2017 CR-01 39 44 0 9 8 0 0 83 17 11
2017 CR-02 58 25 12 4 2 0 0 83 6 52
2017 CR-03 51 26 12 4 5 2 0 79 9 1525
2017 CR-04 54 24 11 4 4 2 0 80 8 7407
2017 CR-05 55 25 10 4 5 1 0 81 8 3885
2017 CR-06 51 19 16 6 8 0 0 70 14 30

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 26 10 5 5 0 0 79 11 12978
2017 CR-01 45 38 17 0 0 0 0 83 0 11
2017 CR-02 60 24 12 2 2 0 0 84 4 51
2017 CR-03 51 27 10 5 6 0 0 79 11 1523
2017 CR-04 52 26 11 5 5 0 0 79 11 7395
2017 CR-05 53 25 10 6 5 0 0 79 11 3878
2017 CR-06 51 19 17 0 14 0 0 69 14 30
2014 CR 48 29 11 6 6 0 0 78 12 15032
2014 CR-01 35 28 24 0 6 0 7 68 7 15
2014 CR-02 49 31 11 4 4 0 0 81 8 86
2014 CR-03 49 30 9 6 6 0 0 79 11 2169
2014 CR-04 48 29 11 6 6 1 0 78 12 8759
2014 CR-05 47 29 11 7 5 1 0 76 12 3875
2014 CR-06 53 27 17 3 0 0 0 80 3 30
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 40 10 9 9 3 2 70 19 179
2017 CR-04 22 45 12 12 2 6 2 72 15 50
2017 CR-05 30 42 8 8 10 0 2 73 19 99
2017 CR-06 31 29 17 8 15 0 0 60 23 23
2014 CR 24 38 15 12 8 0 2 64 20 266
2014 CR-03 18 28 8 20 19 7 0 49 41 11
2014 CR-04 29 35 14 13 7 0 2 65 21 83
2014 CR-05 21 41 18 11 8 0 1 63 19 138
2014 CR-06 28 41 11 8 7 0 4 73 16 25

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 31 15 8 6 7 1 69 14 13007
2017 CR-01 35 18 0 10 8 29 0 74 26 11
2017 CR-02 42 38 8 2 4 6 0 85 6 51
2017 CR-03 36 30 14 6 5 7 1 72 12 1523
2017 CR-04 32 31 15 8 6 7 1 69 15 7416
2017 CR-05 34 31 16 8 6 6 1 69 14 3885
2017 CR-06 30 32 18 6 14 0 0 62 20 30
2014 CR 28 33 17 8 6 7 1 66 16 15034
2014 CR-01 29 34 17 7 0 6 7 73 8 15
2014 CR-02 34 27 15 7 3 9 4 70 12 85
2014 CR-03 33 31 14 8 5 8 1 70 14 2166
2014 CR-04 28 33 16 8 6 7 1 66 16 8763
2014 CR-05 25 35 18 9 6 7 1 65 16 3878
2014 CR-06 20 43 23 6 3 4 0 66 10 30
2011 CR 25 30 19 9 8 7 1 61 19 18867
2011 CR-01 25 38 23 2 5 8 0 68 7 62
2011 CR-02 32 30 14 2 10 13 0 70 14 93
2011 CR-03 26 29 19 9 8 8 1 60 19 2593
2011 CR-04 25 30 19 10 8 7 1 60 19 11025
2011 CR-05 25 31 19 9 8 7 1 61 18 4979
2011 CR-06 17 30 15 13 19 5 2 50 34 53

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 30 17 10 8 4 1 64 18 13016
2017 CR-01 35 29 9 0 8 19 0 79 10 11
2017 CR-02 46 40 8 4 2 0 0 86 6 52
2017 CR-03 36 29 16 7 7 5 1 69 15 1527
2017 CR-04 30 30 17 10 8 4 0 63 19 7417
2017 CR-05 30 32 16 10 8 3 1 64 19 3888
2017 CR-06 36 26 14 3 21 0 0 62 24 30
2014 CR 25 31 19 12 8 4 0 59 21 15034
2014 CR-01 23 34 0 13 11 13 7 70 30 15
2014 CR-02 41 31 11 9 3 4 2 76 12 85
2014 CR-03 32 31 16 10 7 4 1 66 18 2165
2014 CR-04 25 31 19 12 9 4 0 59 21 8769
2014 CR-05 22 33 20 13 9 3 0 57 22 3873
2014 CR-06 24 44 17 9 6 0 0 68 15 30
2011 CR 25 31 19 11 11 3 0 58 23 18854
2011 CR-01 34 38 16 5 5 2 2 74 10 62
2011 CR-02 37 28 14 3 12 5 0 69 16 92
2011 CR-03 27 30 17 10 12 3 0 59 23 2587
2011 CR-04 25 31 19 11 10 4 1 57 22 11024
2011 CR-05 24 31 20 12 10 3 0 57 23 4975
2011 CR-06 19 36 11 15 14 5 0 58 30 53
2008 CR 27 32 17 10 9 4 0 62 20 17787
2008 CR-01 44 28 12 10 5 0 0 72 15 22
2008 CR-02 37 41 8 4 8 2 0 79 13 75
2008 CR-03 27 30 17 10 10 4 1 60 21 2895
2008 CR-04 28 32 17 10 9 4 0 63 20 10631
2008 CR-05 24 34 18 10 10 3 0 60 21 3916
2008 CR-06 19 38 21 14 5 3 0 59 19 58

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 29 19 12 8 7 1 57 22 12991
2017 CR-01 35 10 18 0 8 29 0 63 11 11
2017 CR-02 40 39 10 6 2 4 0 82 8 52
2017 CR-03 30 26 18 9 7 8 1 62 18 1527
2017 CR-04 23 29 20 12 8 8 1 56 22 7407
2017 CR-05 24 30 19 13 9 6 0 57 23 3873
2017 CR-06 33 22 19 7 18 0 0 56 25 30
2014 CR 20 29 21 14 9 7 1 52 25 15021
2014 CR-01 23 28 5 13 11 13 7 64 30 15
2014 CR-02 27 37 11 8 4 11 2 74 13 84
2014 CR-03 25 29 18 11 7 8 1 59 21 2163
2014 CR-04 20 28 21 14 10 7 0 52 26 8758
2014 CR-05 17 29 22 15 9 6 1 50 26 3873
2014 CR-06 13 41 24 12 6 4 0 56 19 30
2011 CR 17 32 21 14 9 8 0 53 25 18859
2011 CR-01 19 37 19 8 3 12 1 65 13 62
2011 CR-02 27 31 16 11 9 5 1 62 21 92
2011 CR-03 19 31 20 12 9 8 0 54 23 2595
2011 CR-04 17 31 21 14 9 8 1 52 25 11013
2011 CR-05 16 33 21 15 9 7 0 52 25 4982
2011 CR-06 11 35 19 16 13 6 0 49 31 53
2008 CR 16 32 19 15 9 8 0 53 26 17780
2008 CR-01 30 41 9 15 5 0 0 70 20 22
2008 CR-02 32 32 18 13 4 1 0 65 17 75
2008 CR-03 17 30 19 14 10 10 0 52 26 2896
2008 CR-04 17 32 19 15 9 8 0 54 26 10623
2008 CR-05 14 32 20 16 9 8 0 51 28 3914
2008 CR-06 13 31 27 16 4 8 0 48 22 58

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 26 26 17 11 11 8 0 56 25 13003
2017 CR-01 35 10 0 28 8 19 0 55 45 11
2017 CR-02 44 33 10 2 0 11 0 87 2 52
2017 CR-03 31 25 16 9 11 8 1 61 21 1523
2017 CR-04 25 26 18 12 11 8 0 56 25 7407
2017 CR-05 25 27 18 11 12 7 0 56 25 3889
2017 CR-06 36 20 16 7 21 0 0 56 28 30
2014 CR 21 26 18 13 13 8 0 51 29 15030
2014 CR-01 17 28 5 19 11 13 7 56 37 15
2014 CR-02 32 31 12 5 6 11 3 73 12 85
2014 CR-03 27 26 17 11 11 9 1 58 24 2163
2014 CR-04 20 26 18 13 14 9 0 51 30 8766
2014 CR-05 18 26 20 15 14 8 0 48 31 3872
2014 CR-06 19 43 20 14 3 0 0 63 17 30
2011 CR 18 29 18 13 12 9 0 52 28 18868
2011 CR-01 26 36 22 0 11 5 0 65 11 62
2011 CR-02 28 24 20 9 10 8 0 56 21 93
2011 CR-03 21 27 19 12 12 8 0 53 27 2595
2011 CR-04 18 28 18 13 12 10 0 52 28 11019
2011 CR-05 17 30 18 14 12 8 0 51 28 4983
2011 CR-06 23 31 12 7 22 5 0 57 30 53
2008 CR 18 29 17 13 12 11 0 53 28 17801
2008 CR-01 25 38 19 5 10 3 0 65 16 22
2008 CR-02 25 40 11 10 8 7 0 69 20 75
2008 CR-03 18 28 17 13 12 12 0 52 28 2899
2008 CR-04 19 29 17 13 12 11 0 53 27 10635
2008 CR-05 17 30 18 14 12 9 0 51 29 3919
2008 CR-06 15 41 19 12 6 8 0 60 19 58

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 23 31 17 14 10 4 0 57 26 12987
2017 CR-01 28 16 18 0 8 29 0 63 11 11
2017 CR-02 46 41 4 8 2 0 0 86 10 51
2017 CR-03 29 29 17 11 8 5 0 61 20 1524
2017 CR-04 23 30 17 14 11 4 0 56 26 7401
2017 CR-05 23 32 16 15 10 4 0 57 27 3880
2017 CR-06 24 34 13 11 18 0 0 58 29 29
2014 CR 19 31 18 16 12 4 0 53 29 15024
2014 CR-01 23 28 11 7 11 13 7 64 22 15
2014 CR-02 32 32 15 8 5 5 4 70 14 85
2014 CR-03 24 32 16 13 10 4 1 59 24 2161
2014 CR-04 19 31 18 16 13 4 0 52 30 8763
2014 CR-05 16 32 19 16 12 3 0 51 30 3871
2014 CR-06 16 44 13 13 9 4 0 63 24 30
2011 CR 17 34 17 16 11 4 0 54 29 18844
2011 CR-01 22 37 16 10 5 10 0 65 17 62
2011 CR-02 28 30 14 11 10 7 0 62 23 93
2011 CR-03 20 33 17 14 12 4 0 55 27 2595
2011 CR-04 17 34 18 16 11 4 0 53 29 11004
2011 CR-05 17 35 17 17 11 3 0 54 29 4976
2011 CR-06 15 30 15 16 20 4 0 47 38 53
2008 CR 19 36 15 17 10 3 0 57 28 17784
2008 CR-01 23 52 10 5 6 5 0 78 12 21
2008 CR-02 37 40 5 7 9 3 0 79 16 74
2008 CR-03 19 35 15 16 11 4 0 56 28 2898
2008 CR-04 19 37 15 17 10 3 0 58 27 10627
2008 CR-05 17 37 15 18 11 3 0 55 29 3912
2008 CR-06 11 44 17 11 16 2 0 56 27 58
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 30 40 16 7 4 2 0 72 12 12987
2017 CR-01 35 37 9 0 0 19 0 89 0 11
2017 CR-02 46 33 17 0 0 4 0 83 0 52
2017 CR-03 33 40 16 6 3 2 1 74 10 1522
2017 CR-04 30 39 17 8 4 2 0 71 12 7404
2017 CR-05 30 41 16 7 4 2 0 72 11 3880
2017 CR-06 26 40 14 4 16 0 0 66 20 28
2014 CR 28 39 18 7 5 3 0 69 13 15043
2014 CR-01 35 35 6 11 0 6 7 80 13 15
2014 CR-02 36 40 14 2 3 6 0 80 5 86
2014 CR-03 31 38 17 6 4 3 1 72 11 2166
2014 CR-04 27 39 18 8 5 3 0 68 13 8770
2014 CR-05 26 40 19 8 5 3 0 68 13 3877
2014 CR-06 39 36 18 3 3 0 0 76 6 30
2011 CR 29 41 17 7 4 2 0 71 12 18867
2011 CR-01 27 43 18 4 2 4 2 74 6 62
2011 CR-02 31 35 17 7 5 5 1 70 13 93
2011 CR-03 30 39 16 7 5 3 1 71 12 2596
2011 CR-04 29 40 17 7 4 2 0 71 12 11025
2011 CR-05 28 42 16 8 4 2 0 71 12 4975
2011 CR-06 24 48 11 9 8 0 0 72 17 54

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 40 13 4 2 3 1 81 6 12974
2017 CR-01 35 48 9 0 0 9 0 90 0 11
2017 CR-02 40 37 12 0 0 11 0 87 0 52
2017 CR-03 38 40 12 4 2 4 1 81 6 1519
2017 CR-04 38 39 13 4 2 3 1 81 6 7399
2017 CR-05 38 41 12 4 2 3 0 82 6 3874
2017 CR-06 35 44 14 3 4 0 0 79 7 29
2014 CR 36 40 13 4 2 4 1 80 6 15031
2014 CR-01 46 30 0 11 0 6 7 87 13 15
2014 CR-02 42 37 12 4 0 5 1 84 4 84
2014 CR-03 37 40 12 3 2 5 1 82 5 2163
2014 CR-04 37 39 13 4 2 4 1 80 6 8765
2014 CR-05 35 41 13 4 2 4 1 80 6 3875
2014 CR-06 20 68 9 0 3 0 0 88 3 30
2011 CR 36 38 14 5 2 4 1 78 7 18846
2011 CR-01 40 42 10 3 0 5 0 87 3 62
2011 CR-02 39 34 17 3 2 6 0 77 5 92
2011 CR-03 35 37 14 5 3 4 1 76 9 2589
2011 CR-04 36 38 14 5 2 4 1 78 7 11014
2011 CR-05 35 39 13 5 2 4 1 78 8 4975
2011 CR-06 26 45 14 10 0 2 2 74 11 54

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 35 12 8 5 3 1 74 13 12970
2017 CR-01 18 40 9 10 14 9 0 63 27 11
2017 CR-02 46 34 6 4 4 6 0 85 8 52
2017 CR-03 38 34 12 7 6 3 1 75 13 1516
2017 CR-04 36 35 12 8 5 3 1 74 13 7395
2017 CR-05 35 35 13 8 5 3 1 73 13 3878
2017 CR-06 49 30 10 7 4 0 0 79 12 29
2014 CR 35 37 12 7 4 4 1 76 12 15037
2014 CR-01 41 22 6 6 18 0 7 68 26 15
2014 CR-02 44 36 7 5 0 8 0 87 5 85
2014 CR-03 38 36 10 6 4 4 1 78 11 2164
2014 CR-04 35 36 12 7 4 4 1 75 12 8768
2014 CR-05 33 39 11 8 4 3 1 76 13 3876
2014 CR-06 41 39 10 7 3 0 0 80 10 30
2011 CR 35 35 12 8 5 4 1 74 14 18853
2011 CR-01 29 33 17 3 7 6 5 70 11 62
2011 CR-02 37 32 11 10 4 3 2 73 15 92
2011 CR-03 36 34 11 7 6 4 1 74 15 2591
2011 CR-04 35 34 12 8 5 5 1 74 14 11012
2011 CR-05 35 35 12 8 5 4 1 74 14 4979
2011 CR-06 30 41 8 6 14 2 0 72 20 54
2008 CR 32 35 12 9 7 5 1 71 16 17786
2008 CR-01 44 27 8 10 5 0 5 75 16 22
2008 CR-02 48 32 5 5 3 5 1 86 9 75
2008 CR-03 33 34 11 9 7 4 2 71 17 2895
2008 CR-04 33 34 12 9 7 5 1 71 16 10626
2008 CR-05 31 37 11 9 6 4 1 72 16 3918
2008 CR-06 40 28 13 10 2 6 2 73 13 58

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 32 21 10 6 6 2 60 17 12976
2017 CR-01 9 57 9 0 16 9 0 72 18 11
2017 CR-02 38 25 16 8 3 8 2 70 13 52
2017 CR-03 27 31 19 9 6 7 2 64 16 1520
2017 CR-04 24 32 21 10 6 6 2 60 17 7396
2017 CR-05 23 32 21 10 6 6 2 60 17 3879
2017 CR-06 38 30 15 6 11 0 0 68 17 29
2014 CR 21 32 22 10 6 7 2 58 18 15030
2014 CR-01 40 11 24 6 0 12 7 63 8 15
2014 CR-02 30 30 17 5 6 10 2 68 13 84
2014 CR-03 25 33 20 8 6 6 2 63 15 2165
2014 CR-04 21 31 22 10 7 7 2 57 19 8761
2014 CR-05 19 34 22 10 6 7 2 58 18 3876
2014 CR-06 20 48 20 3 3 3 3 72 7 30
2011 CR 17 31 23 11 8 8 2 54 20 18856
2011 CR-01 12 38 19 5 5 15 6 63 13 62
2011 CR-02 23 33 15 8 11 9 1 62 22 93
2011 CR-03 19 30 23 10 8 8 3 55 20 2591
2011 CR-04 17 31 23 11 8 8 2 53 21 11019
2011 CR-05 18 32 24 10 7 7 2 54 19 4977
2011 CR-06 22 36 18 9 9 6 0 62 19 52

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 25 17 12 12 10 3 53 28 12963
2017 CR-01 9 9 0 28 18 35 0 28 72 11
2017 CR-02 42 22 4 6 4 16 6 82 13 51
2017 CR-03 22 26 18 11 11 9 2 55 24 1521
2017 CR-04 21 25 17 12 12 10 3 53 28 7385
2017 CR-05 21 25 17 13 12 9 3 52 29 3877
2017 CR-06 28 13 15 17 23 3 0 43 42 29
2014 CR 18 24 18 15 14 9 2 47 33 15028
2014 CR-01 29 5 18 17 11 12 7 43 35 15
2014 CR-02 27 22 17 12 6 15 2 59 21 84
2014 CR-03 22 25 16 13 12 10 2 53 29 2161
2014 CR-04 17 24 18 15 15 9 2 47 33 8761
2014 CR-05 17 25 19 15 15 8 2 46 33 3878
2014 CR-06 9 40 22 10 12 7 0 52 24 30
2011 CR 17 24 18 14 14 11 3 47 32 18881
2011 CR-01 30 18 17 7 6 17 5 61 17 62
2011 CR-02 22 26 14 10 11 18 0 58 25 93
2011 CR-03 19 25 17 13 15 9 3 50 31 2597
2011 CR-04 17 24 18 14 14 11 3 46 32 11030
2011 CR-05 16 24 18 15 15 10 3 45 34 4984
2011 CR-06 11 28 23 5 24 5 4 43 32 53

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 64 18 7 2 1 2 7 89 4 12988
2017 CR-01 53 38 0 0 0 9 0 100 0 11
2017 CR-02 74 18 6 2 0 0 0 92 2 51
2017 CR-03 63 17 6 1 2 3 8 90 3 1522
2017 CR-04 63 18 7 2 1 2 7 89 4 7402
2017 CR-05 65 19 6 2 1 2 5 90 3 3881
2017 CR-06 56 22 3 7 4 0 7 84 12 30
2014 CR 62 19 7 2 2 2 6 88 4 15038
2014 CR-01 46 5 11 0 11 7 19 70 16 15
2014 CR-02 54 23 3 2 0 6 12 93 3 86
2014 CR-03 64 17 7 2 1 2 7 89 3 2165
2014 CR-04 61 19 7 2 2 2 6 88 4 8767
2014 CR-05 64 19 7 2 2 1 5 89 4 3876
2014 CR-06 53 25 11 6 0 0 4 82 6 30

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 18 6 2 1 2 3 91 3 12988
2017 CR-01 61 19 0 10 0 0 10 89 11 11
2017 CR-02 75 21 0 0 0 0 4 100 0 52
2017 CR-03 68 17 5 1 1 4 3 92 2 1527
2017 CR-04 67 18 6 2 1 2 3 90 3 7399
2017 CR-05 70 18 5 2 1 2 2 92 3 3878
2017 CR-06 60 20 13 0 4 0 3 82 4 30
2014 CR 66 19 5 2 1 3 3 91 3 15041
2014 CR-01 59 17 11 0 0 7 7 87 0 15
2014 CR-02 63 19 6 2 1 4 5 90 4 86
2014 CR-03 70 17 5 2 1 3 3 92 3 2168
2014 CR-04 65 19 6 2 1 3 3 90 3 8767
2014 CR-05 68 20 5 1 1 2 3 92 3 3876
2014 CR-06 63 26 7 0 0 0 4 93 0 30
2011 CR 68 18 6 2 1 2 3 90 3 18844
2011 CR-01 72 17 0 2 0 5 5 98 2 62
2011 CR-02 66 11 7 3 0 5 8 88 4 93
2011 CR-03 66 18 6 1 2 2 3 90 4 2593
2011 CR-04 67 18 6 2 1 2 3 90 3 11004
2011 CR-05 69 19 6 2 1 2 2 91 3 4975
2011 CR-06 68 22 4 2 2 2 0 92 4 54
2008 CR 69 17 6 2 1 2 3 91 3 17785
2008 CR-01 54 14 8 5 10 9 0 75 17 22
2008 CR-02 75 11 6 0 0 5 3 93 0 75
2008 CR-03 69 17 5 2 1 3 3 91 3 2894
2008 CR-04 69 17 6 2 1 2 3 91 3 10635
2008 CR-05 69 18 6 2 1 2 2 90 4 3912
2008 CR-06 73 20 4 2 0 0 2 95 2 56

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 27 30 16 11 10 4 1 61 22 12993
2017 CR-01 15 38 18 10 8 10 0 60 20 11
2017 CR-02 46 39 6 2 5 0 2 86 7 52
2017 CR-03 30 28 16 9 12 4 1 62 22 1526
2017 CR-04 27 30 16 12 10 4 1 60 23 7402
2017 CR-05 28 32 15 12 9 3 1 62 22 3881
2017 CR-06 24 32 9 10 24 0 0 56 35 30
2014 CR 22 30 17 13 13 4 1 55 27 15032
2014 CR-01 28 22 30 6 7 0 7 54 14 15
2014 CR-02 41 24 13 5 7 8 1 72 14 86
2014 CR-03 25 30 16 11 12 5 1 58 25 2166
2014 CR-04 22 29 17 14 13 4 1 54 28 8766
2014 CR-05 21 31 17 14 12 3 1 55 27 3871
2014 CR-06 44 33 10 7 6 0 0 77 13 30
2011 CR 24 31 17 13 12 2 1 56 26 18858
2011 CR-01 29 26 17 20 7 2 0 56 27 62
2011 CR-02 32 33 11 11 8 3 2 69 20 93
2011 CR-03 23 29 17 12 15 3 1 54 28 2594
2011 CR-04 24 31 17 13 12 3 1 57 26 11014
2011 CR-05 24 31 16 14 12 2 0 57 26 4979
2011 CR-06 26 36 16 5 15 0 2 63 20 54
2008 CR 22 33 17 14 12 3 0 56 26 17788
2008 CR-01 30 21 14 15 15 5 0 54 31 22
2008 CR-02 38 27 10 6 14 3 1 68 21 74
2008 CR-03 20 29 19 16 13 3 1 51 30 2895
2008 CR-04 22 33 17 13 11 3 0 57 25 10632
2008 CR-05 21 34 16 14 12 2 0 56 27 3915
2008 CR-06 15 38 28 12 6 0 0 53 18 57

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 19 23 16 16 20 4 3 45 38 12980
2017 CR-01 9 19 10 37 24 0 0 28 61 11
2017 CR-02 38 20 15 7 5 8 6 68 15 52
2017 CR-03 22 21 15 13 20 4 4 47 36 1526
2017 CR-04 18 23 15 16 20 4 3 44 39 7389
2017 CR-05 20 23 16 16 19 3 3 46 37 3882
2017 CR-06 21 16 10 19 33 0 0 37 53 30
2014 CR 13 20 16 17 27 3 4 35 48 15038
2014 CR-01 17 11 23 13 23 6 7 33 41 15
2014 CR-02 23 25 13 15 14 7 3 54 32 85
2014 CR-03 16 20 16 15 25 4 5 40 43 2168
2014 CR-04 13 19 16 17 28 3 4 35 48 8768
2014 CR-05 12 20 17 19 26 3 4 33 49 3874
2014 CR-06 16 44 16 7 17 0 0 60 24 30
2011 CR 13 22 16 18 26 2 3 36 47 18858
2011 CR-01 18 20 17 15 16 8 6 44 36 62
2011 CR-02 12 19 13 14 27 8 7 36 49 92
2011 CR-03 14 20 17 16 27 2 4 36 46 2590
2011 CR-04 12 22 16 18 26 2 3 36 47 11021
2011 CR-05 12 22 16 21 25 2 3 36 48 4977
2011 CR-06 14 31 19 7 24 2 4 48 33 54
2008 CR 14 28 15 17 21 3 2 45 40 17767
2008 CR-01 13 27 16 10 25 4 5 44 39 22
2008 CR-02 16 34 9 8 19 7 8 58 32 75
2008 CR-03 15 26 15 16 22 3 2 44 41 2888
2008 CR-04 14 29 15 17 20 3 2 46 39 10619
2008 CR-05 13 28 15 19 21 2 2 43 41 3913
2008 CR-06 29 33 11 7 19 0 2 63 26 57

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 33 21 10 7 6 1 60 18 12983
2017 CR-01 6 28 0 37 8 21 0 43 57 11
2017 CR-02 42 27 14 2 4 10 2 78 6 52
2017 CR-03 23 30 21 10 8 7 2 58 19 1525
2017 CR-04 21 34 21 10 7 6 1 60 18 7395
2017 CR-05 23 33 21 10 7 6 1 60 18 3879
2017 CR-06 27 43 13 3 14 0 0 70 17 30

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 32 15 4 3 4 1 76 7 12974
2017 CR-01 45 38 9 0 8 0 0 83 8 11
2017 CR-02 54 26 13 0 0 6 0 86 0 52
2017 CR-03 42 31 14 3 4 3 2 78 8 1524
2017 CR-04 40 32 16 4 3 4 1 76 8 7392
2017 CR-05 41 33 15 4 3 4 1 77 7 3875
2017 CR-06 44 35 3 7 8 0 3 81 15 30
2014 CR 42 33 14 4 3 4 1 79 7 15038
2014 CR-01 46 23 13 0 0 12 7 84 0 15
2014 CR-02 55 33 3 2 1 6 0 93 4 86
2014 CR-03 46 31 12 4 3 3 1 81 7 2167
2014 CR-04 41 33 14 4 3 4 1 78 7 8764
2014 CR-05 40 35 13 4 2 4 1 80 6 3877
2014 CR-06 34 54 12 0 0 0 0 88 0 30

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 37 12 4 3 2 0 81 7 12980
2017 CR-01 45 38 9 0 8 0 0 83 8 11
2017 CR-02 55 35 8 2 0 0 0 90 2 51
2017 CR-03 45 34 11 4 3 2 1 82 7 1525
2017 CR-04 41 37 12 4 3 2 0 80 7 7393
2017 CR-05 42 37 12 4 3 2 0 81 7 3880
2017 CR-06 47 35 7 0 11 0 0 82 11 30
2014 CR 41 36 13 5 3 2 0 79 8 15043
2014 CR-01 52 22 13 0 0 6 7 85 0 15
2014 CR-02 54 31 8 3 0 3 1 88 3 86
2014 CR-03 44 33 12 5 3 2 0 80 8 2167
2014 CR-04 40 36 13 5 3 3 0 79 8 8770
2014 CR-05 39 38 13 5 2 2 0 80 7 3876
2014 CR-06 45 39 16 0 0 0 0 84 0 30
2011 CR 34 37 15 6 5 3 0 73 11 18862
2011 CR-01 38 43 9 5 2 3 0 84 7 62
2011 CR-02 38 36 12 3 3 6 1 80 7 93
2011 CR-03 35 36 14 6 6 3 1 73 12 2595
2011 CR-04 34 36 15 6 4 4 0 73 11 11014
2011 CR-05 33 37 16 6 5 3 0 73 11 4983
2011 CR-06 32 33 14 5 16 0 0 65 21 53

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 35 9 5 3 0 0 83 8 12989
2017 CR-01 55 19 0 18 8 0 0 74 26 11
2017 CR-02 67 25 6 0 2 0 0 92 2 52
2017 CR-03 49 34 9 4 3 0 0 84 8 1528
2017 CR-04 47 36 9 4 3 0 0 83 8 7400
2017 CR-05 49 34 8 5 3 0 0 84 8 3877
2017 CR-06 40 34 11 0 14 0 0 75 14 30
2014 CR 46 36 10 5 3 0 0 82 8 15025
2014 CR-01 41 41 0 11 0 0 7 88 12 15
2014 CR-02 57 31 8 2 0 1 0 89 2 84
2014 CR-03 50 32 9 4 4 1 0 82 9 2166
2014 CR-04 45 36 11 5 3 0 0 81 8 8755
2014 CR-05 45 38 9 5 3 0 0 83 7 3877
2014 CR-06 51 40 9 0 0 0 0 91 0 30
2011 CR 41 37 11 6 5 1 0 78 10 18829
2011 CR-01 49 41 6 0 2 0 2 92 2 62
2011 CR-02 50 36 5 3 4 1 0 87 8 92
2011 CR-03 42 35 11 6 6 1 0 77 12 2592
2011 CR-04 41 37 11 6 5 1 0 78 10 10993
2011 CR-05 41 37 11 6 4 1 0 79 10 4975
2011 CR-06 33 46 9 5 7 0 0 79 12 53
2008 CR 39 38 11 7 5 0 0 77 12 17768
2008 CR-01 52 33 9 5 0 0 0 85 5 21
2008 CR-02 57 27 8 5 3 0 0 84 8 74
2008 CR-03 38 37 12 7 5 1 0 75 13 2894
2008 CR-04 40 38 11 6 5 0 0 78 11 10618
2008 CR-05 37 40 11 7 5 0 0 77 12 3912
2008 CR-06 31 45 14 5 5 0 0 77 10 58

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 31 15 8 6 1 0 71 14 12964
2017 CR-01 45 29 9 0 17 0 0 74 17 11
2017 CR-02 63 25 10 0 2 0 0 88 2 52
2017 CR-03 43 30 14 7 6 1 0 73 13 1524
2017 CR-04 39 31 16 8 6 1 0 70 14 7386
2017 CR-05 39 32 14 8 6 1 0 72 14 3872
2017 CR-06 35 38 10 0 18 0 0 72 18 29
2014 CR 31 35 17 9 7 1 0 67 16 15043
2014 CR-01 40 24 0 18 11 0 7 69 31 15
2014 CR-02 47 37 8 3 6 0 0 84 8 86
2014 CR-03 38 33 13 7 7 1 0 73 14 2170
2014 CR-04 31 34 17 9 7 1 0 66 17 8767
2014 CR-05 29 37 17 9 7 1 0 67 16 3876
2014 CR-06 37 30 20 9 3 0 0 67 12 30
2011 CR 32 34 18 9 7 1 0 66 16 18860
2011 CR-01 46 29 15 3 5 2 0 76 8 62
2011 CR-02 33 39 14 5 7 2 0 74 12 93
2011 CR-03 33 32 18 9 8 1 0 65 17 2591
2011 CR-04 31 34 18 9 7 1 0 66 16 11031
2011 CR-05 32 35 16 9 7 1 0 68 16 4968
2011 CR-06 19 44 20 11 7 0 0 62 18 53

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 34 15 8 5 0 0 72 13 12983
2017 CR-01 45 19 9 27 0 0 0 64 27 11
2017 CR-02 65 26 8 0 2 0 0 90 2 52
2017 CR-03 41 32 14 7 6 1 0 73 13 1527
2017 CR-04 37 34 15 8 5 1 0 71 13 7396
2017 CR-05 39 34 14 8 5 0 0 73 13 3876
2017 CR-06 33 32 18 3 14 0 0 65 17 30
2014 CR 31 36 16 9 7 0 0 68 16 15041
2014 CR-01 35 30 0 18 11 0 7 69 31 15
2014 CR-02 48 35 8 6 2 1 0 84 8 86
2014 CR-03 37 35 14 8 6 0 0 72 14 2171
2014 CR-04 30 36 16 10 7 1 0 67 17 8763
2014 CR-05 29 38 16 10 6 0 0 68 16 3877
2014 CR-06 37 33 17 9 3 0 0 70 12 30
2011 CR 31 36 16 9 6 1 0 68 16 18838
2011 CR-01 44 31 14 1 6 3 0 78 8 62
2011 CR-02 36 36 18 3 6 2 0 73 9 92
2011 CR-03 31 35 17 10 7 1 0 66 17 2587
2011 CR-04 31 36 17 9 6 1 0 67 16 11018
2011 CR-05 31 38 15 9 6 1 0 70 15 4966
2011 CR-06 26 44 11 9 10 0 0 70 19 53
2008 CR 34 38 13 9 6 0 0 72 15 17796
2008 CR-01 42 38 9 11 0 0 0 80 11 21
2008 CR-02 48 31 16 0 5 0 0 79 5 75
2008 CR-03 33 36 14 9 7 0 0 69 16 2901
2008 CR-04 34 38 13 9 5 0 0 72 15 10634
2008 CR-05 32 39 14 10 5 0 0 71 14 3915
2008 CR-06 30 44 15 8 4 0 0 73 12 57

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 24 17 10 8 5 1 62 19 12969
2017 CR-01 27 9 10 20 17 16 0 43 45 11
2017 CR-02 54 25 9 0 6 4 2 84 6 52
2017 CR-03 36 23 17 8 9 5 0 63 19 1520
2017 CR-04 34 24 18 10 8 5 1 61 20 7394
2017 CR-05 36 25 15 10 9 4 0 64 20 3871
2017 CR-06 40 13 9 15 20 4 0 54 36 30
2014 CR 31 25 17 11 11 4 1 59 23 15043
2014 CR-01 29 11 5 31 11 6 7 46 48 15
2014 CR-02 40 21 22 2 9 6 0 64 12 86
2014 CR-03 33 26 16 9 11 4 1 62 21 2169
2014 CR-04 31 25 17 11 11 4 1 59 23 8766
2014 CR-05 31 24 17 13 11 4 0 57 25 3878
2014 CR-06 35 26 22 7 6 3 0 63 14 30
2011 CR 32 25 16 11 11 5 0 60 23 18849
2011 CR-01 40 21 21 8 6 3 0 64 15 62
2011 CR-02 33 24 21 7 8 7 0 61 16 93
2011 CR-03 32 25 15 11 12 5 0 60 24 2590
2011 CR-04 32 24 16 12 11 5 0 60 23 11017
2011 CR-05 32 25 16 11 10 4 0 61 23 4972
2011 CR-06 35 20 21 10 10 5 0 57 21 53
2008 CR 30 27 16 12 10 5 0 60 23 17786
2008 CR-01 20 41 10 15 0 14 0 72 17 21
2008 CR-02 44 17 16 7 9 5 1 65 17 75
2008 CR-03 28 24 16 13 13 6 0 56 27 2896
2008 CR-04 31 27 16 11 10 5 0 61 22 10635
2008 CR-05 29 29 16 12 10 5 0 61 22 3909
2008 CR-06 31 31 22 4 10 3 0 63 14 58
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CR 26 38 36 13007
2017 CR-01 36 44 20 11
2017 CR-02 13 63 24 52
2017 CR-03 24 42 33 1527
2017 CR-04 26 37 37 7409
2017 CR-05 26 39 36 3889
2017 CR-06 51 24 25 30
2014 CR 27 37 36 15044
2014 CR-01 18 35 48 15
2014 CR-02 15 58 27 86
2014 CR-03 21 44 35 2169
2014 CR-04 28 35 36 8766
2014 CR-05 27 38 35 3879
2014 CR-06 26 30 44 30
2011 CR 29 37 34 18892
2011 CR-01 39 32 30 61
2011 CR-02 29 38 33 93
2011 CR-03 25 41 33 2599
2011 CR-04 30 35 35 11043
2011 CR-05 29 38 34 4981
2011 CR-06 34 32 34 54

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 CR 19 30 29 5 10 7 3348
2017 CR-03 25 27 24 3 14 6 374
2017 CR-04 18 30 29 5 11 7 1927
2017 CR-05 17 32 32 5 7 7 994
2017 CR-06 21 40 33 0 0 6 15
2014 CR 17 30 32 7 9999 14 4042
2014 CR-02 22 23 47 0 9999 8 13
2014 CR-03 19 26 28 9 9999 18 458
2014 CR-04 17 30 30 7 9999 15 2483
2014 CR-05 17 31 36 6 9999 10 1050
2011 CR 16 32 34 5 9999 13 5479
2011 CR-01 13 21 23 0 9999 43 23
2011 CR-02 34 26 23 7 9999 9 26
2011 CR-03 17 26 34 5 9999 17 654
2011 CR-04 15 33 34 5 9999 13 3318
2011 CR-05 16 34 35 5 9999 10 1416
2011 CR-06 28 53 15 0 9999 4 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 19 81 12979
2017 CR-02 20 80 51
2017 CR-03 20 80 1527
2017 CR-04 19 81 7397
2017 CR-05 18 82 3876
2017 CR-06 30 70 30
2014 CR 21 79 15016
2014 CR-02 12 88 86
2014 CR-03 18 82 2165
2014 CR-04 21 79 8748
2014 CR-05 20 80 3874
2014 CR-06 20 80 30

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 CR 60 2458
2017 CR-02 91 10
2017 CR-03 67 301
2017 CR-04 59 1417
2017 CR-05 60 697
2014 CR 61 3077
2014 CR-02 52 11
2014 CR-03 68 393
2014 CR-04 59 1877
2014 CR-05 62 757

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CR 58 2458
2017 CR-03 53 301
2017 CR-04 60 1417
2017 CR-05 57 697
2014 CR 59 3077
2014 CR-02 65 11
2014 CR-03 56 393
2014 CR-04 60 1877
2014 CR-05 56 757

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 CR 2 2458
2017 CR-02 0 10
2017 CR-04 2 1417
2017 CR-05 3 697
2014 CR 2 3077
2014 CR-03 3 393
2014 CR-04 2 1877
2014 CR-05 3 757

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CR 1 2458
2017 CR-02 0 10
2017 CR-04 1 1417
2017 CR-05 1 697
2014 CR 1 3077
2014 CR-04 1 1877

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 CR 4 2458
2017 CR-02 0 10
2017 CR-03 5 301
2017 CR-04 4 1417
2017 CR-05 4 697
2014 CR 5 3077
2014 CR-03 5 393
2014 CR-04 5 1877
2014 CR-05 4 757

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CR 6 2458
2017 CR-03 3 301
2017 CR-04 6 1417
2017 CR-05 9 697
2014 CR 6 3077
2014 CR-02 0 11
2014 CR-03 5 393
2014 CR-04 5 1877
2014 CR-05 8 757

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 3 2458
2017 CR-02 0 10
2017 CR-03 3 301
2017 CR-04 4 1417
2017 CR-05 3 697
2014 CR 4 3077
2014 CR-02 0 11
2014 CR-03 4 393
2014 CR-04 4 1877
2014 CR-05 4 757

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 CR 38 2457
2017 CR-03 40 301
2017 CR-04 37 1416
2017 CR-05 39 697
2014 CR 38 3080
2014 CR-02 45 11
2014 CR-03 40 394
2014 CR-04 38 1877
2014 CR-05 37 759

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 CR 39 2457
2017 CR-03 34 301
2017 CR-04 40 1416
2017 CR-05 40 697
2014 CR 40 3080
2014 CR-03 39 394
2014 CR-04 41 1877
2014 CR-05 36 759

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 CR 44 2457
2017 CR-03 42 301
2017 CR-04 44 1416
2017 CR-05 43 697
2014 CR 46 3080
2014 CR-03 42 394
2014 CR-04 46 1877
2014 CR-05 46 759

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 CR 40 2457
2017 CR-02 59 10
2017 CR-03 39 301
2017 CR-04 41 1416
2017 CR-05 38 697
2014 CR 42 3080
2014 CR-03 43 394
2014 CR-04 42 1877
2014 CR-05 43 759

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 CR 26 2457
2017 CR-03 22 301
2017 CR-04 26 1416
2017 CR-05 27 697
2014 CR 27 3080
2014 CR-03 26 394
2014 CR-04 27 1877
2014 CR-05 26 759

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 CR 54 2457
2017 CR-02 80 10
2017 CR-03 53 301
2017 CR-04 54 1416
2017 CR-05 53 697
2014 CR 54 3080
2014 CR-02 63 11
2014 CR-03 56 394
2014 CR-04 54 1877
2014 CR-05 55 759

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 CR 33 2457
2017 CR-03 33 301
2017 CR-04 34 1416
2017 CR-05 33 697
2014 CR 34 3080
2014 CR-03 35 394
2014 CR-04 33 1877
2014 CR-05 36 759

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 CR 1 2457
2017 CR-02 0 10
2017 CR-04 1 1416
2017 CR-05 1 697
2014 CR 1 3080
2014 CR-02 0 11
2014 CR-03 2 394
2014 CR-04 1 1877
2014 CR-05 1 759

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 CR 10 2457
2017 CR-03 5 301
2017 CR-04 11 1416
2017 CR-05 10 697
2014 CR 8 3080
2014 CR-02 0 11
2014 CR-03 12 394
2014 CR-04 8 1877
2014 CR-05 7 759

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 CR 10 2457
2017 CR-02 0 10
2017 CR-03 15 301
2017 CR-04 9 1416
2017 CR-05 11 697
2014 CR 10 3080
2014 CR-03 13 394
2014 CR-04 10 1877
2014 CR-05 10 759

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 CR 48 2457
2017 CR-03 46 301
2017 CR-04 50 1416
2017 CR-05 47 697
2014 CR 48 3080
2014 CR-03 52 394
2014 CR-04 48 1877
2014 CR-05 48 759

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 CR 26 2457
2017 CR-03 24 301
2017 CR-04 26 1416
2017 CR-05 29 697
2014 CR 27 3080
2014 CR-03 28 394
2014 CR-04 26 1877
2014 CR-05 28 759

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 15 2457
2017 CR-02 0 10
2017 CR-03 15 301
2017 CR-04 15 1416
2017 CR-05 15 697
2014 CR 15 3080
2014 CR-03 19 394
2014 CR-04 16 1877
2014 CR-05 14 759

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 CR 53 2456
2017 CR-02 59 10
2017 CR-03 56 300
2017 CR-04 52 1416
2017 CR-05 54 696
2014 CR 53 3080
2014 CR-02 50 10
2014 CR-03 53 393
2014 CR-04 52 1879
2014 CR-05 57 759

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 CR 25 2456
2017 CR-03 21 300
2017 CR-04 26 1416
2017 CR-05 27 696
2014 CR 27 3080
2014 CR-03 25 393
2014 CR-04 26 1879
2014 CR-05 28 759

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 CR 7 2456
2017 CR-03 6 300
2017 CR-04 7 1416
2017 CR-05 8 696
2014 CR 8 3080
2014 CR-02 0 10
2014 CR-03 6 393
2014 CR-04 8 1879
2014 CR-05 9 759

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 CR 25 2456
2017 CR-03 25 300
2017 CR-04 26 1416
2017 CR-05 25 696
2014 CR 25 3080
2014 CR-02 0 10
2014 CR-03 29 393
2014 CR-04 25 1879
2014 CR-05 22 759

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 CR 11 2456
2017 CR-03 7 300
2017 CR-04 11 1416
2017 CR-05 12 696
2014 CR 11 3080
2014 CR-02 0 10
2014 CR-03 10 393
2014 CR-04 11 1879
2014 CR-05 12 759

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 CR 8 2456
2017 CR-03 10 300
2017 CR-04 9 1416
2017 CR-05 6 696
2014 CR 8 3080
2014 CR-02 0 10
2014 CR-03 8 393
2014 CR-04 8 1879
2014 CR-05 8 759

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 CR 11 2456
2017 CR-03 13 300
2017 CR-04 11 1416
2017 CR-05 10 696
2014 CR 14 3080
2014 CR-03 16 393
2014 CR-04 14 1879
2014 CR-05 13 759

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 10 2456
2017 CR-03 9 300
2017 CR-04 10 1416
2017 CR-05 11 696
2014 CR 10 3080
2014 CR-02 0 10
2014 CR-03 11 393
2014 CR-04 11 1879
2014 CR-05 9 759

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CR 25 2456
2017 CR-03 24 300
2017 CR-04 25 1416
2017 CR-05 23 696
2014 CR 24 3080
2014 CR-03 23 393
2014 CR-04 24 1879
2014 CR-05 24 759

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 CR 15 2250
2017 CR-03 18 270
2017 CR-04 14 1288
2017 CR-05 16 652
2014 CR 14 2816
2014 CR-03 15 358
2014 CR-04 14 1718
2014 CR-05 15 695

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 CR 18 2250
2017 CR-03 18 270
2017 CR-04 19 1288
2017 CR-05 15 652
2014 CR 16 2816
2014 CR-02 0 10
2014 CR-03 13 358
2014 CR-04 15 1718
2014 CR-05 18 695

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 CR 12 2250
2017 CR-03 15 270
2017 CR-04 11 1288
2017 CR-05 13 652
2014 CR 11 2816
2014 CR-03 12 358
2014 CR-04 11 1718
2014 CR-05 11 695

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 CR 7 2250
2017 CR-03 8 270
2017 CR-04 7 1288
2017 CR-05 8 652
2014 CR 8 2816
2014 CR-03 7 358
2014 CR-04 8 1718
2014 CR-05 7 695

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 CR 13 2250
2017 CR-03 13 270
2017 CR-04 11 1288
2017 CR-05 17 652
2014 CR 13 2816
2014 CR-03 13 358
2014 CR-04 13 1718
2014 CR-05 13 695

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CR 13 2250
2017 CR-03 13 270
2017 CR-04 14 1288
2017 CR-05 13 652
2014 CR 11 2816
2014 CR-03 11 358
2014 CR-04 11 1718
2014 CR-05 9 695

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CR 12 2250
2017 CR-03 7 270
2017 CR-04 13 1288
2017 CR-05 12 652
2014 CR 11 2816
2014 CR-03 4 358
2014 CR-04 13 1718
2014 CR-05 9 695

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 CR 12 2250
2017 CR-03 13 270
2017 CR-04 13 1288
2017 CR-05 11 652
2014 CR 11 2816
2014 CR-03 14 358
2014 CR-04 10 1718
2014 CR-05 12 695

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 CR 14 2250
2017 CR-03 12 270
2017 CR-04 14 1288
2017 CR-05 14 652
2014 CR 13 2816
2014 CR-02 0 10
2014 CR-03 15 358
2014 CR-04 13 1718
2014 CR-05 11 695

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 CR 21 2250
2017 CR-03 23 270
2017 CR-04 21 1288
2017 CR-05 21 652
2014 CR 22 2816
2014 CR-02 0 10
2014 CR-03 20 358
2014 CR-04 21 1718
2014 CR-05 24 695

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 CR 8 2250
2017 CR-03 8 270
2017 CR-04 8 1288
2017 CR-05 8 652
2014 CR 8 2816
2014 CR-02 0 10
2014 CR-03 10 358
2014 CR-04 8 1718
2014 CR-05 9 695

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 CR 40 2250
2017 CR-03 36 270
2017 CR-04 41 1288
2017 CR-05 40 652
2014 CR 43 2816
2014 CR-02 0 10
2014 CR-03 45 358
2014 CR-04 42 1718
2014 CR-05 44 695

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 CR 2 2250
2017 CR-04 2 1288
2017 CR-05 2 652
2014 CR 1 2816
2014 CR-02 0 10
2014 CR-04 1 1718
2014 CR-05 2 695

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CR 49 2250
2017 CR-03 43 270
2017 CR-04 51 1288
2017 CR-05 48 652
2014 CR 51 2816
2014 CR-02 48 10
2014 CR-03 52 358
2014 CR-04 50 1718
2014 CR-05 52 695

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 CR 2 2250
2017 CR-04 2 1288
2017 CR-05 2 652

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 13 2250
2017 CR-03 14 270
2017 CR-04 13 1288
2017 CR-05 14 652
2014 CR 14 2816
2014 CR-03 16 358
2014 CR-04 14 1718
2014 CR-05 12 695

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 91 9 2458
2017 CR-02 70 30 10
2017 CR-03 95 5 301
2017 CR-04 89 11 1417
2017 CR-05 91 9 696

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 20 18 20 6 7 21 8 53 19 12998
2017 CR-01 18 18 27 0 0 27 10 58 0 11
2017 CR-02 24 27 12 4 2 21 10 74 9 52
2017 CR-03 23 21 19 6 7 18 7 58 17 1523
2017 CR-04 19 18 20 7 7 21 8 52 20 7407
2017 CR-05 19 18 20 6 7 23 8 53 19 3885
2017 CR-06 26 31 6 11 11 12 3 67 25 30
2014 CR 18 20 20 7 8 21 7 52 20 15044
2014 CR-01 29 27 6 11 0 13 13 77 15 15
2014 CR-02 22 24 16 2 1 20 14 70 5 86
2014 CR-03 23 20 18 6 7 19 7 58 18 2169
2014 CR-04 17 20 20 7 8 21 7 51 21 8769
2014 CR-05 17 19 21 7 7 22 7 51 20 3876
2014 CR-06 36 31 17 0 6 10 0 75 7 30

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 30 17 6 5 9 1 69 12 12968
2017 CR-01 28 36 18 8 0 10 0 71 9 11
2017 CR-02 50 24 8 2 2 14 0 87 5 52
2017 CR-03 36 30 15 6 5 8 1 72 11 1516
2017 CR-04 32 29 17 6 5 8 1 69 12 7390
2017 CR-05 32 31 17 5 5 9 1 70 11 3881
2017 CR-06 32 30 14 4 11 9 0 68 16 30
2014 CR 29 30 18 6 5 10 1 66 13 15035
2014 CR-01 36 27 6 18 0 6 7 73 20 15
2014 CR-02 36 30 10 5 1 14 3 81 7 86
2014 CR-03 34 29 16 5 5 9 1 71 12 2165
2014 CR-04 28 30 18 7 5 10 1 66 14 8765
2014 CR-05 27 30 19 6 5 11 1 65 13 3875
2014 CR-06 37 40 16 0 3 3 0 80 3 30
2011 CR 34 34 15 6 4 6 0 73 12 18869
2011 CR-01 52 19 11 6 4 8 0 77 11 61
2011 CR-02 34 33 11 4 3 10 4 79 9 93
2011 CR-03 37 32 14 6 5 6 0 74 11 2597
2011 CR-04 34 34 15 6 4 6 0 72 12 11027
2011 CR-05 34 34 15 7 4 5 0 72 12 4974
2011 CR-06 36 38 9 10 5 2 0 76 15 54
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 23 48 13 7 4 3 2 75 12 13014
2017 CR-01 19 37 25 9 9 0 0 57 18 11
2017 CR-02 30 31 21 2 4 8 4 70 6 52
2017 CR-03 25 45 14 8 3 3 2 74 12 1526
2017 CR-04 23 48 13 7 4 3 2 75 12 7417
2017 CR-05 24 48 13 7 4 3 2 76 11 3888
2017 CR-06 42 43 7 7 0 0 0 85 7 30
2014 CR 22 51 13 7 3 3 3 76 10 15040
2014 CR-01 18 52 17 0 0 0 13 81 0 15
2014 CR-02 22 33 16 7 3 9 9 68 13 86
2014 CR-03 20 48 14 7 3 4 4 74 12 2168
2014 CR-04 22 51 13 7 3 3 3 77 10 8765
2014 CR-05 23 52 12 7 2 2 1 77 10 3877
2014 CR-06 37 47 10 6 0 0 0 84 6 30
2011 CR 23 52 12 7 2 2 2 78 10 18873
2011 CR-01 18 42 11 5 3 7 14 76 10 61
2011 CR-02 25 40 9 6 3 8 10 78 11 93
2011 CR-03 23 50 13 7 2 2 2 76 10 2589
2011 CR-04 22 52 12 7 3 2 2 78 10 11030
2011 CR-05 25 54 11 7 2 1 1 80 9 4983
2011 CR-06 43 42 3 8 0 1 2 89 8 54
2008 CR 21 49 13 9 4 3 1 72 14 17824
2008 CR-01 10 51 21 10 0 8 0 66 11 22
2008 CR-02 32 39 10 9 4 5 1 76 14 75
2008 CR-03 18 46 14 11 6 4 2 68 17 2903
2008 CR-04 20 49 14 9 5 3 1 72 14 10650
2008 CR-05 25 51 10 8 3 2 1 78 12 3921
2008 CR-06 36 46 10 6 0 0 2 84 6 58

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 25 22 8 6 20 6 52 18 12986
2017 CR-01 9 29 0 0 26 36 0 59 41 11
2017 CR-02 29 24 19 2 2 17 8 70 5 52
2017 CR-03 17 26 22 8 5 16 6 55 17 1522
2017 CR-04 14 25 23 8 6 20 6 52 18 7403
2017 CR-05 13 25 22 8 5 21 7 52 18 3878
2017 CR-06 21 38 10 0 18 13 0 68 21 29
2014 CR 11 24 24 8 6 18 8 48 19 15027
2014 CR-01 23 45 13 6 0 0 13 78 7 15
2014 CR-02 12 28 18 1 5 25 11 62 9 86
2014 CR-03 13 27 22 8 6 17 8 53 18 2163
2014 CR-04 11 23 25 9 6 18 8 47 20 8758
2014 CR-05 11 24 25 8 5 19 8 47 18 3876
2014 CR-06 11 30 34 3 9 12 0 47 14 30
2011 CR 12 27 23 9 6 17 6 51 19 18861
2011 CR-01 14 23 25 5 0 17 16 55 8 60
2011 CR-02 17 25 14 3 5 25 11 66 12 92
2011 CR-03 15 28 21 9 8 14 6 53 21 2591
2011 CR-04 12 26 23 9 6 18 6 49 20 11028
2011 CR-05 12 28 24 8 5 18 5 51 18 4976
2011 CR-06 20 30 17 7 11 12 2 59 22 53

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 31 12 3 2 10 2 81 6 13004
2017 CR-01 45 55 0 0 0 0 0 100 0 11
2017 CR-02 48 32 6 0 2 12 2 91 2 52
2017 CR-03 38 32 12 3 2 10 3 80 6 1526
2017 CR-04 39 31 12 3 2 10 2 80 6 7407
2017 CR-05 41 31 11 3 2 9 2 81 6 3887
2017 CR-06 50 16 17 3 8 6 0 71 11 30
2014 CR 34 33 14 4 2 10 3 77 7 15043
2014 CR-01 23 46 0 11 0 6 13 86 14 15
2014 CR-02 28 41 7 2 0 16 6 89 3 86
2014 CR-03 34 32 13 4 3 11 4 77 8 2168
2014 CR-04 35 33 14 4 2 10 3 77 7 8767
2014 CR-05 34 35 14 4 2 9 1 77 8 3878
2014 CR-06 38 42 10 3 0 6 0 86 4 30
2011 CR 37 34 12 4 2 9 2 79 7 18875
2011 CR-01 39 17 12 4 2 12 14 76 8 60
2011 CR-02 27 33 12 8 0 12 10 75 10 93
2011 CR-03 34 35 12 5 3 9 2 78 9 2594
2011 CR-04 37 33 12 4 2 9 2 79 7 11031
2011 CR-05 38 34 12 4 2 9 1 80 7 4982
2011 CR-06 38 39 6 2 5 8 2 85 8 54
2008 CR 33 35 13 4 2 12 1 78 7 17811
2008 CR-01 44 30 12 10 0 4 0 77 11 22
2008 CR-02 45 31 6 7 1 8 1 84 9 75
2008 CR-03 30 33 15 4 3 13 2 74 8 2901
2008 CR-04 33 35 13 3 2 12 1 79 7 10641
2008 CR-05 35 38 12 3 2 9 1 81 6 3919
2008 CR-06 41 41 12 2 0 2 2 85 2 58

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 31 14 4 3 13 2 75 8 12971
2017 CR-01 35 28 0 8 0 21 9 88 12 11
2017 CR-02 45 30 8 2 0 14 2 89 2 51
2017 CR-03 35 32 14 3 2 12 3 78 6 1527
2017 CR-04 33 31 15 4 3 14 2 75 8 7387
2017 CR-05 34 30 14 4 3 13 2 76 8 3876
2017 CR-06 37 22 21 4 8 9 0 65 12 30
2014 CR 28 32 17 5 3 13 3 71 9 15014
2014 CR-01 23 41 0 16 0 6 13 80 20 15
2014 CR-02 22 35 10 1 2 22 7 81 5 86
2014 CR-03 31 30 16 4 3 13 4 73 9 2162
2014 CR-04 28 32 17 5 3 13 3 70 9 8748
2014 CR-05 27 34 17 5 2 13 2 71 9 3875
2014 CR-06 47 27 12 3 3 7 0 80 7 30
2011 CR 31 33 15 5 3 12 2 74 9 18823
2011 CR-01 31 17 18 5 0 15 14 67 7 61
2011 CR-02 27 31 14 3 1 13 10 76 6 91
2011 CR-03 31 33 14 5 4 11 2 74 10 2584
2011 CR-04 30 33 15 5 3 12 2 73 9 11001
2011 CR-05 32 34 14 5 3 12 1 75 9 4971
2011 CR-06 27 34 12 8 6 11 2 70 16 54
2008 CR 31 33 14 6 4 10 2 73 11 17789
2008 CR-01 49 33 8 10 0 0 0 82 10 22
2008 CR-02 44 31 8 3 5 7 3 83 9 75
2008 CR-03 30 31 16 6 4 11 2 69 12 2893
2008 CR-04 32 34 14 6 3 10 1 74 10 10634
2008 CR-05 31 35 14 7 4 8 1 73 12 3915
2008 CR-06 32 35 13 8 2 5 5 75 11 58
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 8 92 12968
2017 CR-03 8 92 1519
2017 CR-04 8 92 7394
2017 CR-05 8 92 3878
2017 CR-06 20 80 30
2014 CR 9 91 15022
2014 CR-02 6 94 86
2014 CR-03 9 91 2165
2014 CR-04 9 91 8755
2014 CR-05 7 93 3873

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 CR 43 994
2017 CR-03 42 124
2017 CR-04 43 563
2017 CR-05 42 283
2014 CR 42 1309
2014 CR-03 39 186
2014 CR-04 43 821
2014 CR-05 43 280

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CR 76 994
2017 CR-03 73 124
2017 CR-04 78 563
2017 CR-05 78 283
2014 CR 78 1309
2014 CR-03 78 186
2014 CR-04 77 821
2014 CR-05 80 280

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 CR 2 994
2017 CR-04 2 563
2014 CR 2 1309
2014 CR-03 3 186
2014 CR-04 2 821
2014 CR-05 2 280

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CR 1 994
2017 CR-05 2 283
2014 CR-03 0 186
2014 CR-05 0 280

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 CR 7 994
2017 CR-03 10 124
2017 CR-04 7 563
2017 CR-05 6 283
2014 CR 7 1309
2014 CR-03 11 186
2014 CR-04 7 821
2014 CR-05 6 280

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CR 8 994
2017 CR-03 7 124
2017 CR-04 8 563
2017 CR-05 8 283
2014 CR 6 1309
2014 CR-03 7 186
2014 CR-04 5 821
2014 CR-05 6 280

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 9 994
2017 CR-03 14 124
2017 CR-04 9 563
2017 CR-05 7 283
2014 CR 7 1309
2014 CR-03 9 186
2014 CR-04 9 821
2014 CR-05 3 280

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 CR 21 992
2017 CR-03 23 125
2017 CR-04 21 562
2017 CR-05 19 281
2014 CR 18 1308
2014 CR-03 21 186
2014 CR-04 18 820
2014 CR-05 16 280

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 CR 16 992
2017 CR-03 21 125
2017 CR-04 17 562
2017 CR-05 13 281
2014 CR 13 1308
2014 CR-03 18 186
2014 CR-04 14 820
2014 CR-05 9 280

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 CR 12 992
2017 CR-03 12 125
2017 CR-04 13 562
2017 CR-05 12 281
2014 CR 10 1308
2014 CR-03 17 186
2014 CR-04 9 820
2014 CR-05 10 280

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 CR 7 992
2017 CR-03 9 125
2017 CR-04 7 562
2017 CR-05 6 281
2014 CR 5 1308
2014 CR-03 7 186
2014 CR-04 5 820
2014 CR-05 5 280

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 CR 27 992
2017 CR-03 23 125
2017 CR-04 28 562
2017 CR-05 28 281
2014 CR 23 1308
2014 CR-03 20 186
2014 CR-04 23 820
2014 CR-05 23 280

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 CR 21 992
2017 CR-03 18 125
2017 CR-04 21 562
2017 CR-05 24 281
2014 CR 15 1308
2014 CR-03 16 186
2014 CR-04 15 820
2014 CR-05 15 280

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 CR 3 992
2017 CR-04 3 562
2017 CR-05 3 281
2014 CR 2 1308
2014 CR-04 3 820

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 CR 1 992
2017 CR-04 2 562

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 CR 8 992
2017 CR-03 6 125
2017 CR-04 8 562
2017 CR-05 7 281
2014 CR 6 1308
2014 CR-03 5 186
2014 CR-04 6 820
2014 CR-05 8 280

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 CR 16 992
2017 CR-03 11 125
2017 CR-04 15 562
2017 CR-05 22 281
2014 CR 15 1308
2014 CR-03 14 186
2014 CR-04 14 820
2014 CR-05 18 280

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 CR 0 992
2017 CR-03 0 125

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 CR 21 992
2017 CR-03 29 125
2017 CR-04 22 562
2017 CR-05 17 281
2014 CR 20 1308
2014 CR-03 23 186
2014 CR-04 20 820
2014 CR-05 18 280

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 CR 0 992
2014 CR 1 1308
2014 CR-04 1 820

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 23 992
2017 CR-03 22 125
2017 CR-04 24 562
2017 CR-05 19 281
2014 CR 38 1308
2014 CR-03 41 186
2014 CR-04 38 820
2014 CR-05 34 280

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 CR 31 993
2017 CR-03 30 123
2017 CR-04 31 565
2017 CR-05 30 281
2014 CR 30 1307
2014 CR-03 34 186
2014 CR-04 29 819
2014 CR-05 29 281

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 CR 15 993
2017 CR-03 18 123
2017 CR-04 14 565
2017 CR-05 16 281
2014 CR 14 1307
2014 CR-03 18 186
2014 CR-04 13 819
2014 CR-05 15 281

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 CR 6 993
2017 CR-03 8 123
2017 CR-04 6 565
2017 CR-05 7 281
2014 CR 6 1307
2014 CR-03 5 186
2014 CR-04 7 819
2014 CR-05 5 281

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 CR 24 993
2017 CR-03 27 123
2017 CR-04 25 565
2017 CR-05 21 281
2014 CR 24 1307
2014 CR-03 30 186
2014 CR-04 24 819
2014 CR-05 20 281

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 CR 7 993
2017 CR-03 4 123
2017 CR-04 8 565
2017 CR-05 7 281
2014 CR 5 1307
2014 CR-03 6 186
2014 CR-04 5 819
2014 CR-05 5 281

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 CR 9 993
2017 CR-03 12 123
2017 CR-04 9 565
2017 CR-05 6 281
2014 CR 9 1307
2014 CR-03 11 186
2014 CR-04 9 819
2014 CR-05 6 281

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 CR 7 993
2017 CR-03 7 123
2017 CR-04 7 565
2017 CR-05 7 281
2014 CR 8 1307
2014 CR-03 6 186
2014 CR-04 8 819
2014 CR-05 8 281

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 CR 7 993
2017 CR-03 10 123
2017 CR-04 7 565
2017 CR-05 6 281
2014 CR 8 1307
2014 CR-03 8 186
2014 CR-04 9 819
2014 CR-05 6 281

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CR 47 993
2017 CR-03 47 123
2017 CR-04 47 565
2017 CR-05 49 281
2014 CR 45 1307
2014 CR-03 39 186
2014 CR-04 46 819
2014 CR-05 46 281

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 CR 7 911
2017 CR-03 6 110
2017 CR-04 7 514
2017 CR-05 7 265
2014 CR 6 1187
2014 CR-03 7 164
2014 CR-04 6 741
2014 CR-05 4 263

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 CR 13 911
2017 CR-03 10 110
2017 CR-04 12 514
2017 CR-05 16 265
2014 CR 11 1187
2014 CR-03 11 164
2014 CR-04 11 741
2014 CR-05 10 263

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 CR 4 911
2017 CR-04 5 514
2017 CR-05 4 265
2014 CR 4 1187
2014 CR-03 5 164
2014 CR-04 4 741
2014 CR-05 2 263

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 CR 3 911
2017 CR-04 2 514
2017 CR-05 3 265
2014 CR 3 1187
2014 CR-04 4 741
2014 CR-05 2 263

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 CR 4 911
2017 CR-03 5 110
2017 CR-04 3 514
2017 CR-05 6 265
2014 CR 3 1187
2014 CR-03 4 164
2014 CR-04 3 741
2014 CR-05 3 263

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CR 8 911
2017 CR-04 8 514
2017 CR-05 10 265
2014 CR 8 1187
2014 CR-03 7 164
2014 CR-04 8 741
2014 CR-05 6 263

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CR 9 911
2017 CR-03 10 110
2017 CR-04 8 514
2017 CR-05 10 265
2014 CR 9 1187
2014 CR-03 5 164
2014 CR-04 10 741
2014 CR-05 9 263

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 CR 12 911
2017 CR-03 11 110
2017 CR-04 12 514
2017 CR-05 11 265
2014 CR 12 1187
2014 CR-03 14 164
2014 CR-04 11 741
2014 CR-05 13 263

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 CR 13 911
2017 CR-03 16 110
2017 CR-04 14 514
2017 CR-05 11 265
2014 CR 12 1187
2014 CR-03 13 164
2014 CR-04 12 741
2014 CR-05 13 263

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 CR 20 911
2017 CR-03 22 110
2017 CR-04 20 514
2017 CR-05 19 265
2014 CR 21 1187
2014 CR-03 21 164
2014 CR-04 21 741
2014 CR-05 20 263

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 CR 9 911
2017 CR-03 6 110
2017 CR-04 9 514
2017 CR-05 9 265
2014 CR 9 1187
2014 CR-03 9 164
2014 CR-04 8 741
2014 CR-05 9 263

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 CR 39 911
2017 CR-03 34 110
2017 CR-04 38 514
2017 CR-05 43 265
2014 CR 44 1187
2014 CR-03 43 164
2014 CR-04 43 741
2014 CR-05 45 263

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 CR 2 911
2017 CR-04 1 514
2014 CR 2 1187
2014 CR-04 2 741
2014 CR-05 3 263

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CR 58 911
2017 CR-03 62 110
2017 CR-04 57 514
2017 CR-05 58 265
2014 CR 63 1187
2014 CR-03 62 164
2014 CR-04 63 741
2014 CR-05 66 263

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 CR 2 911
2017 CR-04 2 514

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CR 13 911
2017 CR-03 11 110
2017 CR-04 16 514
2017 CR-05 8 265
2014 CR 14 1187
2014 CR-03 16 164
2014 CR-04 15 741
2014 CR-05 10 263

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 90 10 998
2017 CR-03 91 9 124
2017 CR-04 89 11 567
2017 CR-05 91 9 283

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 19 22 3 3 25 8 59 9 12986
2017 CR-01 18 38 18 0 0 16 10 76 0 11
2017 CR-02 36 24 14 0 0 18 8 81 0 51
2017 CR-03 26 21 20 3 4 20 7 64 9 1521
2017 CR-04 21 19 22 3 3 25 8 58 9 7404
2017 CR-05 20 17 22 2 3 27 8 58 8 3879
2017 CR-06 22 30 6 4 11 24 3 71 20 30
2014 CR 18 19 21 3 3 26 8 57 10 15037
2014 CR-01 24 11 18 11 5 18 13 50 24 15
2014 CR-02 21 30 15 2 0 27 4 75 3 86
2014 CR-03 23 21 19 3 4 22 8 63 10 2169
2014 CR-04 18 19 22 3 4 26 8 56 11 8764
2014 CR-05 16 19 22 3 3 28 8 56 9 3874
2014 CR-06 34 39 13 0 3 10 0 82 3 30

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 29 17 3 3 11 2 73 7 12979
2017 CR-01 28 48 24 0 0 0 0 76 0 11
2017 CR-02 49 24 13 0 0 14 0 85 0 52
2017 CR-03 39 29 15 3 3 9 2 77 7 1521
2017 CR-04 34 29 18 3 3 11 2 73 7 7398
2017 CR-05 34 29 17 3 3 11 2 73 7 3880
2017 CR-06 32 35 7 4 11 10 0 75 18 28
2014 CR 31 29 18 4 3 14 2 71 8 15030
2014 CR-01 29 28 6 16 0 6 13 72 20 15
2014 CR-02 39 33 8 2 0 16 2 88 3 86
2014 CR-03 35 29 15 4 3 12 2 75 8 2166
2014 CR-04 30 28 19 4 3 14 2 69 8 8758
2014 CR-05 29 30 19 3 2 15 2 70 7 3876
2014 CR-06 38 50 6 0 3 3 0 90 3 30
2011 CR 38 33 14 4 2 8 0 78 7 18852
2011 CR-01 53 21 11 5 0 10 0 82 6 61
2011 CR-02 40 28 14 3 1 11 2 79 5 93
2011 CR-03 40 31 13 4 3 8 0 78 8 2595
2011 CR-04 37 33 15 4 2 8 0 77 7 11014
2011 CR-05 39 33 14 4 2 7 0 78 7 4973
2011 CR-06 41 40 7 4 5 2 0 83 9 54
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 22 19 15 19 1 2 45 35 12970
2017 CR-01 10 18 19 18 28 6 0 30 49 11
2017 CR-02 35 15 17 11 17 2 2 52 30 52
2017 CR-03 24 23 19 14 16 1 3 49 32 1518
2017 CR-04 22 22 19 14 19 1 2 45 35 7393
2017 CR-05 20 23 19 15 20 1 2 44 36 3876
2017 CR-06 39 10 24 11 13 0 3 50 25 29

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 28 23 11 7 0 2 58 19 12982
2017 CR-01 19 44 28 9 0 0 0 63 9 11
2017 CR-02 59 20 19 2 0 0 0 79 2 52
2017 CR-03 40 27 18 8 4 1 3 69 12 1521
2017 CR-04 29 29 23 11 7 0 2 58 18 7398
2017 CR-05 24 28 25 13 9 0 1 52 23 3882
2017 CR-06 24 32 23 10 9 0 3 58 19 29

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 28 17 7 4 1 4 70 12 12926
2017 CR-01 35 19 27 0 0 0 19 67 0 11
2017 CR-02 57 21 14 2 0 0 6 83 2 52
2017 CR-03 49 22 13 6 3 2 6 77 9 1515
2017 CR-04 39 29 17 7 4 1 4 71 11 7366
2017 CR-05 34 29 20 8 5 1 3 66 14 3867
2017 CR-06 31 38 17 7 3 0 3 71 11 29

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 30 23 19 12 11 1 3 56 24 12969
2017 CR-01 36 26 19 19 0 0 0 62 19 11
2017 CR-02 58 16 15 2 2 2 5 80 4 52
2017 CR-03 38 24 16 9 7 2 4 66 17 1521
2017 CR-04 30 24 18 12 11 1 3 56 24 7394
2017 CR-05 26 23 21 13 13 1 3 51 27 3871
2017 CR-06 10 14 30 25 18 0 3 25 44 29

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 57 16 7 2 1 1 16 87 4 12920
2017 CR-01 53 37 0 0 0 0 10 100 0 11
2017 CR-02 70 12 6 0 0 0 13 93 0 52
2017 CR-03 61 12 6 1 1 1 17 90 3 1514
2017 CR-04 58 14 6 2 1 1 17 89 4 7356
2017 CR-05 53 20 8 3 2 1 13 85 6 3867
2017 CR-06 51 25 11 0 0 0 13 87 0 29

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 28 17 7 5 0 2 70 13 12941
2017 CR-01 11 48 0 21 19 0 0 60 40 10
2017 CR-02 63 21 12 4 0 0 0 84 4 52
2017 CR-03 47 26 14 6 4 1 3 75 11 1514
2017 CR-04 40 28 18 7 5 0 2 69 13 7375
2017 CR-05 38 29 18 8 5 0 1 68 13 3872
2017 CR-06 41 14 20 10 14 0 0 55 24 29

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 29 17 8 4 1 3 70 12 12916
2017 CR-01 28 32 10 9 10 0 11 67 22 10
2017 CR-02 57 23 14 0 0 4 2 85 0 52
2017 CR-03 41 28 16 6 3 1 4 73 10 1512
2017 CR-04 37 29 17 8 4 1 3 69 13 7359
2017 CR-05 36 30 18 8 4 1 3 69 13 3865
2017 CR-06 38 24 10 18 10 0 0 62 28 29

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 30 19 9 5 1 3 67 14 12916
2017 CR-01 18 31 29 10 0 0 11 56 11 10
2017 CR-02 60 30 8 0 0 0 2 92 0 51
2017 CR-03 43 27 15 6 3 2 5 74 10 1506
2017 CR-04 34 30 19 9 5 1 3 66 14 7366
2017 CR-05 32 30 20 10 6 1 2 64 16 3865
2017 CR-06 30 48 7 8 7 0 0 78 15 29

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 28 16 8 5 1 3 69 14 12919
2017 CR-01 28 21 11 30 9 0 0 50 39 10
2017 CR-02 56 25 10 0 2 2 4 87 2 51
2017 CR-03 45 27 13 6 3 1 5 77 9 1510
2017 CR-04 38 28 17 9 5 1 3 68 14 7366
2017 CR-05 38 29 17 8 5 1 2 69 14 3864
2017 CR-06 31 34 13 8 14 0 0 66 22 29

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 31 17 8 4 1 3 70 13 12887
2017 CR-01 7 33 40 20 0 0 0 40 20 10
2017 CR-02 53 24 15 2 0 2 4 81 2 51
2017 CR-03 48 27 13 4 2 1 5 79 7 1503
2017 CR-04 36 31 17 8 4 1 3 70 13 7346
2017 CR-05 33 31 18 9 5 1 2 66 15 3860
2017 CR-06 28 42 18 12 0 0 0 70 12 28

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 22 12 4 3 0 3 80 8 12960
2017 CR-01 54 10 26 0 0 0 10 71 0 11
2017 CR-02 61 25 12 0 0 0 2 88 0 52
2017 CR-03 58 22 11 4 2 0 3 83 6 1518
2017 CR-04 56 22 12 4 3 0 3 80 8 7381
2017 CR-05 56 21 12 5 3 0 3 79 8 3878
2017 CR-06 69 24 3 4 0 0 0 93 4 29

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 13 6 4 4 1 4 86 8 12972
2017 CR-01 71 10 0 8 0 0 10 91 9 11
2017 CR-02 68 12 8 2 4 2 4 85 6 52
2017 CR-03 66 14 7 5 4 1 4 84 9 1518
2017 CR-04 68 13 6 4 4 1 4 86 8 7387
2017 CR-05 69 13 6 4 3 1 4 87 7 3884
2017 CR-06 69 10 11 3 7 0 0 79 10 29

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 26 10 5 3 0 3 81 8 12963
2017 CR-01 35 37 9 9 0 0 10 80 10 11
2017 CR-02 59 21 16 2 2 0 0 80 4 52
2017 CR-03 52 26 10 6 3 1 2 80 10 1516
2017 CR-04 53 26 10 5 3 0 3 82 8 7387
2017 CR-05 52 26 11 5 3 0 3 81 8 3877
2017 CR-06 48 31 10 12 0 0 0 79 12 29

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 62 17 8 5 4 1 3 82 10 12947
2017 CR-01 54 28 0 8 0 0 10 91 9 11
2017 CR-02 81 4 6 2 4 2 2 87 6 51
2017 CR-03 63 16 7 6 4 1 3 82 10 1514
2017 CR-04 61 18 8 5 4 1 3 82 10 7376
2017 CR-05 62 17 8 5 4 0 3 82 10 3875
2017 CR-06 45 14 13 21 7 0 0 59 28 29

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 58 6 2 1 1 0 32 94 2 12952
2017 CR-01 54 10 0 0 0 0 36 100 0 11
2017 CR-02 71 8 4 2 0 2 14 93 2 51
2017 CR-03 59 6 2 1 0 1 30 94 3 1513
2017 CR-04 58 6 2 1 1 0 32 94 2 7379
2017 CR-05 58 6 3 1 1 0 32 94 2 3878
2017 CR-06 55 30 6 9 0 0 0 85 9 29

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 66 15 5 2 1 1 9 91 3 12879
2017 CR-01 52 29 10 0 0 0 9 89 0 11
2017 CR-02 79 7 4 2 0 0 8 94 2 52
2017 CR-03 68 12 4 2 1 1 13 93 3 1508
2017 CR-04 67 15 5 2 1 1 9 91 3 7331
2017 CR-05 64 17 6 2 1 1 8 89 4 3858
2017 CR-06 77 11 4 4 3 0 0 88 7 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 54 17 10 7 7 1 5 75 15 12980
2017 CR-01 34 9 28 18 10 0 0 43 29 11
2017 CR-02 40 14 28 11 5 0 2 55 17 52
2017 CR-03 46 17 13 8 10 1 4 67 19 1520
2017 CR-04 52 17 10 7 8 1 5 74 15 7396
2017 CR-05 60 15 9 5 5 1 5 79 11 3882
2017 CR-06 71 15 3 4 8 0 0 86 11 28

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 50 27 12 4 2 0 3 81 7 12952
2017 CR-01 38 43 0 0 18 0 0 82 18 11
2017 CR-02 66 19 9 4 0 0 2 87 4 51
2017 CR-03 52 25 12 4 2 0 4 81 7 1516
2017 CR-04 50 28 12 4 3 1 3 81 7 7378
2017 CR-05 51 29 11 4 2 0 3 82 6 3877
2017 CR-06 47 30 17 3 3 0 0 76 6 29

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 19 34 32 9 4 0 1 53 14 13003
2017 CR-01 19 25 38 9 8 0 0 45 17 11
2017 CR-02 35 25 33 2 2 0 4 62 4 52
2017 CR-03 23 37 28 6 3 1 2 62 10 1526
2017 CR-04 19 34 32 9 4 0 1 53 14 7411
2017 CR-05 17 32 34 10 5 0 1 50 15 3884
2017 CR-06 20 20 42 10 8 0 0 40 18 30

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 15 36 25 15 0 1 40 23 12932
2017 CR-01 17 0 38 30 15 0 0 45 17 11
2017 CR-02 2 4 31 31 33 0 0 64 6 52
2017 CR-03 6 12 32 28 20 1 2 49 19 1507
2017 CR-04 7 16 37 25 14 0 1 40 23 7374
2017 CR-05 9 16 37 25 13 0 1 38 24 3868
2017 CR-06 14 11 42 27 3 0 3 31 26 30

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 37 16 8 5 5 0 69 14 12974
2017 CR-01 19 44 9 19 8 0 0 64 27 11
2017 CR-02 31 34 26 2 0 8 0 70 2 52
2017 CR-03 28 34 18 8 6 5 1 66 15 1521
2017 CR-04 28 37 16 8 5 5 0 69 14 7392
2017 CR-05 28 39 15 8 5 5 0 71 14 3878
2017 CR-06 38 25 17 14 3 3 0 65 17 30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 23 37 17 12 8 3 0 62 20 12994
2017 CR-01 19 36 9 19 17 0 0 55 36 11
2017 CR-02 30 50 14 4 2 0 0 80 6 52
2017 CR-03 24 36 17 10 9 3 0 62 20 1525
2017 CR-04 23 37 17 12 8 3 0 62 21 7404
2017 CR-05 22 38 17 12 8 2 0 62 20 3882
2017 CR-06 16 44 19 4 14 3 0 62 19 30
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 18 82 12972
2017 CR-02 11 89 52
2017 CR-03 20 80 1520
2017 CR-04 18 82 7391
2017 CR-05 18 82 3879
2017 CR-06 33 67 30
2014 CR 17 83 14997
2014 CR-02 15 85 86
2014 CR-03 16 84 2158
2014 CR-04 17 83 8740
2014 CR-05 17 83 3872
2014 CR-06 17 83 30

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 79 21 2360
2017 CR-03 81 19 296
2017 CR-04 78 22 1345
2017 CR-05 81 19 678
2017 CR-06 90 10 10
2014 CR 78 22 2516
2014 CR-02 84 16 12
2014 CR-03 79 21 349
2014 CR-04 77 23 1497
2014 CR-05 81 19 635

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 34 7 7 3 1 1 82 11 1865
2017 CR-03 46 31 8 10 3 1 1 78 14 236
2017 CR-04 44 37 8 7 4 0 1 81 11 1045
2017 CR-05 51 32 6 7 3 1 1 84 10 549
2014 CR 48 33 7 8 3 0 1 82 11 1964
2014 CR-02 71 19 10 0 0 0 0 90 0 10
2014 CR-03 43 36 8 7 5 0 1 80 13 277
2014 CR-04 49 33 6 8 3 0 1 83 11 1148
2014 CR-05 48 32 9 8 2 0 0 80 10 513
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 21 17 11 13 3 1 35 65 13012
2017 CR-01 19 19 19 9 19 8 6 22 78 11
2017 CR-02 47 15 14 12 9 0 2 48 52 52
2017 CR-03 36 23 16 11 10 3 2 37 63 1526
2017 CR-04 34 21 17 11 13 3 1 36 64 7412
2017 CR-05 32 22 18 11 14 3 1 33 67 3890
2017 CR-06 49 18 19 0 11 3 0 51 49 30

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 28 7984
2017 CR-02 42 26
2017 CR-03 23 888
2017 CR-04 29 4514
2017 CR-05 27 2485
2017 CR-06 13 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 27 7984
2017 CR-02 26 26
2017 CR-03 23 888
2017 CR-04 27 4514
2017 CR-05 29 2485
2017 CR-06 33 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 22 7984
2017 CR-02 49 26
2017 CR-03 24 888
2017 CR-04 22 4514
2017 CR-05 22 2485
2017 CR-06 7 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CR 34 7984
2017 CR-02 40 26
2017 CR-03 32 888
2017 CR-04 32 4514
2017 CR-05 38 2485
2017 CR-06 35 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CR 6 7984
2017 CR-02 4 26
2017 CR-03 5 888
2017 CR-04 6 4514
2017 CR-05 7 2485
2017 CR-06 14 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CR 45 7984
2017 CR-02 30 26
2017 CR-03 47 888
2017 CR-04 45 4514
2017 CR-05 45 2485
2017 CR-06 44 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CR 7 51 16 9 4 12 7732
2017 CR-02 0 64 28 4 0 4 25
2017 CR-03 9 53 15 8 4 10 857
2017 CR-04 7 51 16 10 3 13 4369
2017 CR-05 7 51 16 9 4 12 2416
2017 CR-06 29 35 13 14 0 9 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 23 17 15 21 2 9 41 40 8049
2017 CR-02 18 38 7 18 15 4 0 58 34 27
2017 CR-03 17 26 15 13 18 2 9 49 34 908
2017 CR-04 13 22 17 15 21 3 8 40 41 4540
2017 CR-05 13 23 16 15 21 2 10 41 40 2502
2017 CR-06 22 20 19 22 9 0 8 45 34 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 5 12 13 17 45 2 7 18 68 8046
2017 CR-02 7 20 12 18 37 3 3 28 59 27
2017 CR-03 7 14 14 17 38 3 7 24 61 907
2017 CR-04 5 12 13 17 45 2 6 18 68 4538
2017 CR-05 4 10 12 17 47 2 8 16 71 2502
2017 CR-06 0 13 8 36 35 0 9 14 77 14
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