2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	32	51	5	10	2	0	83	12	380
2017	CH-02	34	57	3	5	1	0	91	6	129
2017	CH-03	32	47	5	12	3	0	80	15	156
2017	CH-04	25	48	8	16	2	0	73	18	47
2017	CH-05	35	44	7	14	0	0	80	14	30
2014	CH	29	52	6	9	4	0	81	13	473
2014	CH-02	32	55	2	7	3	0	87	10	169
2014	CH-03	27	49	7	13	4	0	76	17	182
2014	CH-04	20	57	11	5	5	1	78	11	72
2014	CH-05	30	49	11	10	0	0	79	10	35
2011	CH	36	49	5	8	2	0	85	10	560
2011	CH-01	61	32	0	7	0	0	93	7	15
2011	CH-02	39	50	3	7	2	0	88	8	214
2011	CH-03	33	50	6	8	3	0	83	11	200
2011	CH-04	38	41	6	13	1	0	79	15	66
2011	CH-05	34	50	6	10	0	0	84	10	48
2008	CH	36	49	3	9	2	0	85	12	485
2008	CH-01	57	38	0	5	0	0	95	5	16
2008	CH-02	41	51	2	5	1	0	92	6	178
2008	CH-03	31	48	5	12	4	0	79	16	192
2008	CH-04	29	56	0	11	4	0	85	15	49
2008	CH-05	39	38	6	18	0	0	77	18	34

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	61	26	5	4	1	0	2	89	6	381
2017	CH-02	60	28	5	5	1	0	1	88	7	129
2017	CH-03	59	27	7	3	1	1	2	88	5	156
2017	CH-04	66	17	4	2	4	0	6	89	6	48
2017	CH-05	61	26	7	3	0	0	3	89	4	30
2014	CH	60	25	7	5	2	1	1	86	6	473
2014	CH-02	60	26	7	5	1	1	1	87	6	169
2014	CH-03	59	22	8	6	3	0	1	83	9	182
2014	CH-04	63	24	4	4	1	3	1	91	5	72
2014	CH-05	59	33	8	0	0	0	0	92	0	35
2011	CH	67	20	5	4	2	0	1	89	6	559
2011	CH-01	73	13	7	0	7	0	0	86	7	15
2011	CH-02	66	22	6	3	2	0	1	89	5	214
2011	CH-03	67	16	6	6	3	1	1	85	9	200
2011	CH-04	71	22	1	4	0	0	1	94	4	66
2011	CH-05	63	31	2	2	2	0	0	94	4	48
2008	CH	65	19	8	5	2	0	1	85	7	484
2008	CH-01	56	6	13	19	6	0	0	62	25	16
2008	CH-02	66	18	10	5	0	0	1	84	6	178
2008	CH-03	64	19	7	5	4	0	1	85	8	191
2008	CH-04	67	23	0	6	2	2	0	92	8	49
2008	CH-05	70	18	12	0	0	0	0	88	0	34

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	63	19	7	7	2	0	1	84	9	381
2017	CH-02	62	20	6	11	1	0	1	82	12	129
2017	CH-03	67	18	5	6	4	0	1	85	10	156
2017	CH-04	64	18	8	6	2	0	2	84	8	48
2017	CH-05	50	27	20	3	0	0	0	77	3	30
2014	CH	62	20	6	6	4	1	2	84	10	473
2014	CH-02	64	20	4	8	2	1	2	86	10	169
2014	CH-03	63	18	6	5	6	0	2	82	12	182
2014	CH-04	58	23	8	4	3	3	1	85	7	72
2014	CH-05	46	30	13	8	3	0	0	76	11	35
2011	CH	64	18	6	6	4	0	1	83	11	560
2011	CH-01	53	21	13	0	14	0	0	74	14	15
2011	CH-02	67	18	6	4	3	0	2	86	7	214
2011	CH-03	66	14	5	7	7	0	1	81	14	200
2011	CH-04	68	19	6	6	2	0	0	87	7	66
2011	CH-05	44	28	12	10	6	0	0	72	16	48
2008	CH	63	18	5	9	3	0	1	83	12	484
2008	CH-01	62	6	0	25	6	0	0	69	31	16
2008	CH-02	67	18	7	5	0	0	2	87	5	178
2008	CH-03	63	17	4	9	6	0	2	81	15	191
2008	CH-04	57	27	6	9	0	0	0	84	9	49
2008	CH-05	59	15	6	12	9	0	0	74	20	34

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	39	39	7	11	5	0	77	16	381
2017	CH-02	35	46	6	9	4	0	81	13	129
2017	CH-03	43	34	5	11	7	0	77	18	156
2017	CH-04	31	32	12	20	4	0	64	25	48
2017	CH-05	37	40	13	7	3	0	77	10	30
2014	CH	41	38	7	8	5	0	80	13	472
2014	CH-02	34	46	9	8	4	0	79	11	169
2014	CH-03	43	34	6	9	7	1	77	16	182
2014	CH-04	50	35	5	5	4	1	85	10	71
2014	CH-05	55	32	8	5	0	0	87	5	35
2011	CH	39	40	8	8	5	0	79	13	558
2011	CH-01	57	35	0	7	0	0	93	7	14
2011	CH-02	35	44	7	9	5	0	79	14	214
2011	CH-03	42	35	10	7	5	0	78	12	199
2011	CH-04	41	40	9	9	2	0	80	11	66
2011	CH-05	36	40	10	4	10	0	76	14	48

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	28	43	13	11	5	0	71	16	381
2017	CH-02	32	47	9	7	4	0	79	12	129
2017	CH-03	26	37	17	13	7	0	63	20	156
2017	CH-04	19	44	10	22	4	0	63	27	48
2017	CH-05	32	48	13	7	0	0	80	7	30
2014	CH	23	39	14	17	7	0	62	24	473
2014	CH-02	26	39	17	13	6	0	65	19	169
2014	CH-03	20	38	13	21	8	0	58	29	182
2014	CH-04	22	47	7	16	8	1	69	24	72
2014	CH-05	24	40	19	5	11	0	64	16	35
2011	CH	29	42	13	11	4	1	71	16	559
2011	CH-01	33	27	13	26	0	0	61	26	15
2011	CH-02	26	45	12	12	4	0	72	16	214
2011	CH-03	29	40	12	13	6	0	69	19	200
2011	CH-04	32	43	12	9	1	1	77	11	65
2011	CH-05	28	38	24	4	4	2	68	8	48
2008	CH	26	44	14	11	4	1	71	15	483
2008	CH-01	37	44	14	6	0	0	81	6	16
2008	CH-02	22	48	13	10	6	1	71	17	178
2008	CH-03	29	41	14	13	3	1	70	16	190
2008	CH-04	25	39	23	8	2	2	66	11	49
2008	CH-05	34	47	9	6	6	0	80	11	34

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	52	36	7	4	2	0	87	5	380
2017	CH-02	44	44	7	4	1	0	88	4	128
2017	CH-03	53	34	7	4	3	0	86	7	156
2017	CH-04	59	32	5	4	0	0	91	4	48
2017	CH-05	61	26	10	3	0	0	86	3	30
2014	CH	47	40	9	3	1	0	87	4	472
2014	CH-02	46	39	12	1	1	0	85	2	168
2014	CH-03	46	41	7	5	2	0	87	7	182
2014	CH-04	47	41	11	0	1	1	88	1	72
2014	CH-05	52	40	3	5	0	0	92	5	35
2011	CH	53	33	8	4	2	0	86	7	559
2011	CH-01	73	27	0	0	0	0	100	0	15
2011	CH-02	45	39	8	5	2	1	85	8	214
2011	CH-03	57	26	9	5	3	0	83	8	199
2011	CH-04	65	31	3	1	0	0	96	1	66
2011	CH-05	50	32	16	0	2	0	82	2	48
2008	CH	47	37	9	5	1	0	84	7	485
2008	CH-01	62	38	0	0	0	0	100	0	16
2008	CH-02	42	39	12	6	1	0	81	7	178
2008	CH-03	48	36	9	5	1	0	84	7	192
2008	CH-04	53	41	2	4	0	0	94	4	49
2008	CH-05	57	34	6	3	0	0	91	3	34

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	58	32	6	3	1	0	0	90	4	380
2017	CH-02	53	37	3	5	2	0	0	90	7	128
2017	CH-03	58	31	8	3	1	0	0	88	4	156
2017	CH-04	65	27	6	2	0	0	0	92	2	48
2017	CH-05	67	26	7	0	0	0	0	93	0	30
2014	CH	51	39	6	3	1	0	0	89	4	472
2014	CH-02	48	40	6	3	2	0	0	89	5	168
2014	CH-03	49	40	6	4	1	0	0	89	4	182
2014	CH-04	55	31	8	4	1	0	1	87	5	72
2014	CH-05	57	35	5	3	0	0	0	92	3	35
2011	CH	53	38	3	3	2	0	1	92	5	559
2011	CH-01	60	40	0	0	0	0	0	100	0	15
2011	CH-02	48	43	5	3	0	0	0	91	3	214
2011	CH-03	54	34	4	5	3	0	0	89	8	199
2011	CH-04	65	32	1	1	0	0	0	97	1	66
2011	CH-05	54	36	0	2	6	2	0	92	8	48
2008	CH	52	37	6	3	1	0	0	90	4	485
2008	CH-01	50	43	0	6	0	0	0	94	6	16
2008	CH-02	51	38	7	4	1	0	0	88	5	178
2008	CH-03	52	39	6	2	2	0	0	91	3	192
2008	CH-04	56	32	8	2	2	0	0	88	4	49
2008	CH-05	63	32	3	3	0	0	0	94	3	34

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	50	36	9	3	1	0	87	4	380
2017	CH-02	52	38	5	4	0	0	91	4	128
2017	CH-03	42	40	12	5	1	1	83	5	156
2017	CH-04	52	34	9	2	2	0	87	4	48
2017	CH-05	73	20	7	0	0	0	93	0	30
2014	CH	46	40	6	6	1	0	86	7	473
2014	CH-02	47	41	8	4	0	0	88	4	169
2014	CH-03	44	40	4	9	3	1	84	12	182
2014	CH-04	50	31	13	4	1	0	81	5	72
2014	CH-05	49	48	0	3	0	0	97	3	35

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	44	34	12	5	4	0	1	79	9	380
2017	CH-02	47	36	10	3	2	0	2	84	5	128
2017	CH-03	40	34	13	7	6	0	1	74	13	156
2017	CH-04	47	41	6	4	2	0	0	88	6	48
2017	CH-05	48	29	17	3	3	0	0	77	6	30
2014	CH	38	38	14	7	3	0	1	76	10	473
2014	CH-02	40	38	14	4	2	1	2	80	6	169
2014	CH-03	33	42	13	9	4	0	0	75	12	182
2014	CH-04	35	30	19	12	3	0	1	66	15	72
2014	CH-05	59	28	8	3	3	0	0	87	5	35
2011	CH	43	36	11	7	3	0	1	79	10	560
2011	CH-01	47	46	7	0	0	0	0	93	0	15
2011	CH-02	45	35	13	6	1	0	0	80	7	214
2011	CH-03	42	36	10	7	4	0	0	79	11	200
2011	CH-04	44	32	14	6	4	0	0	76	10	66
2011	CH-05	40	30	4	14	10	0	2	71	24	48

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	27	23	17	9	13	3	7	56	25	379
2017	CH-02	29	27	19	9	4	4	8	64	15	128
2017	CH-03	22	19	18	10	18	3	9	47	32	155
2017	CH-04	19	30	17	11	17	2	4	53	29	48
2017	CH-05	26	23	12	14	19	0	6	52	35	30
2014	CH	23	22	12	12	17	3	12	52	33	473
2014	CH-02	20	23	14	11	12	4	16	53	29	169
2014	CH-03	24	19	12	14	18	1	12	50	36	182
2014	CH-04	18	27	13	8	27	5	1	48	37	72
2014	CH-05	35	16	5	14	16	0	14	59	35	35
2011	CH	23	22	11	15	16	3	10	52	35	560
2011	CH-01	26	20	26	7	7	0	14	54	16	15
2011	CH-02	20	20	13	18	15	3	12	47	38	214
2011	CH-03	26	25	9	12	13	4	11	60	30	200
2011	CH-04	24	28	14	14	15	2	4	55	31	66
2011	CH-05	16	16	8	22	31	0	8	34	57	48
2008	CH	27	22	13	12	16	2	8	55	31	484
2008	CH-01	42	20	0	6	20	0	12	70	30	16
2008	CH-02	25	21	15	12	15	3	9	52	31	178
2008	CH-03	29	23	11	13	15	2	7	57	30	191
2008	CH-04	22	26	10	12	17	4	10	55	33	49
2008	CH-05	24	24	17	9	20	3	3	51	31	34

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	41	41	11	5	2	0	82	7	380
2017	CH-02	35	48	9	5	2	0	84	7	129
2017	CH-03	43	39	12	5	2	0	81	7	155
2017	CH-04	42	44	13	2	0	0	86	2	48
2017	CH-05	52	35	7	7	0	0	86	7	30
2014	CH	35	46	11	7	2	0	81	8	473
2014	CH-02	33	49	11	5	2	0	82	7	169
2014	CH-03	38	41	10	8	2	0	79	11	182
2014	CH-04	32	43	18	7	1	0	74	8	72
2014	CH-05	33	59	3	5	0	0	92	5	35
2011	CH	41	39	10	7	4	0	79	11	559
2011	CH-01	53	40	0	7	0	0	93	7	15
2011	CH-02	37	39	12	8	3	0	77	12	214
2011	CH-03	42	36	10	6	5	0	78	12	199
2011	CH-04	40	45	9	4	1	0	85	6	66
2011	CH-05	48	38	4	8	2	0	86	10	48
2008	CH	40	40	11	6	3	0	81	9	481
2008	CH-01	49	45	0	6	0	0	94	6	16
2008	CH-02	35	45	12	6	3	0	80	9	177
2008	CH-03	41	40	11	5	3	0	80	8	189
2008	CH-04	44	35	14	6	0	2	80	6	49
2008	CH-05	51	38	6	6	0	0	89	6	34

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	24	37	21	10	9	0	0	60	19	381
2017	CH-02	27	32	21	12	7	0	0	59	19	129
2017	CH-03	20	42	21	8	9	0	0	62	17	156
2017	CH-04	29	41	9	12	8	0	0	71	21	48
2017	CH-05	22	29	36	3	9	0	0	51	13	30
2014	CH	18	36	20	17	8	1	0	55	26	473
2014	CH-02	19	33	22	15	11	0	0	52	26	169
2014	CH-03	14	36	21	18	9	1	0	51	28	182
2014	CH-04	22	37	12	21	7	1	0	60	28	72
2014	CH-05	29	47	16	8	0	0	0	76	8	35
2011	CH	20	37	18	14	10	1	1	57	24	559
2011	CH-01	29	35	14	15	8	0	0	63	22	14
2011	CH-02	18	38	21	15	7	1	0	56	23	214
2011	CH-03	20	37	18	13	12	1	0	57	25	200
2011	CH-04	23	36	15	15	11	0	0	59	26	66
2011	CH-05	22	34	16	12	16	0	0	56	28	48

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	35	44	12	7	2	79	9	379
2017	CH-02	33	50	8	9	1	83	9	129
2017	CH-03	37	38	16	6	3	75	8	154
2017	CH-04	43	40	4	10	2	84	12	48
2017	CH-05	33	44	20	0	3	77	3	30

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	45	42	9	3	1	0	0	87	4	381
2017	CH-02	44	41	9	4	2	0	0	85	6	129
2017	CH-03	49	38	9	3	1	0	0	87	4	156
2017	CH-04	43	49	5	2	0	0	0	92	2	48
2017	CH-05	48	38	10	3	0	0	0	86	3	30
2014	CH	38	44	12	5	1	0	0	82	6	473
2014	CH-02	35	47	11	6	0	1	0	83	6	169
2014	CH-03	38	41	14	6	0	0	0	79	6	182
2014	CH-04	41	42	8	4	4	0	1	84	8	72
2014	CH-05	43	46	11	0	0	0	0	89	0	35
2011	CH	40	41	10	6	2	1	1	82	8	558
2011	CH-01	43	44	7	0	0	0	7	93	0	14
2011	CH-02	37	39	13	8	1	1	0	77	10	214
2011	CH-03	42	42	7	6	3	1	0	84	9	199
2011	CH-04	42	47	9	3	0	0	0	88	3	66
2011	CH-05	44	38	12	4	2	0	0	82	6	48
2008	CH	43	38	10	5	2	1	0	83	7	485
2008	CH-01	37	45	18	0	0	0	0	82	0	16
2008	CH-02	44	40	8	4	4	1	0	84	8	178
2008	CH-03	44	37	10	6	1	1	0	83	8	192
2008	CH-04	43	38	10	4	3	0	2	83	6	49
2008	CH-05	45	32	20	3	0	0	0	77	3	34

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	33	37	14	9	7	70	16	381
2017	CH-02	28	42	17	6	6	71	12	129
2017	CH-03	36	32	13	11	8	68	19	156
2017	CH-04	31	44	12	10	2	75	12	48
2017	CH-05	35	38	10	7	9	74	16	30

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	60	31	7	1	1	91	2	381
2017	CH-02	56	33	8	2	2	89	3	129
2017	CH-03	63	28	6	2	1	91	3	156
2017	CH-04	51	40	8	0	0	92	0	48
2017	CH-05	67	27	7	0	0	93	0	30
2014	CH	60	32	6	2	1	91	3	473
2014	CH-02	56	35	6	2	1	91	3	169
2014	CH-03	62	28	7	2	1	90	3	182
2014	CH-04	59	32	5	2	1	91	4	72
2014	CH-05	63	37	0	0	0	100	0	35
2011	CH	64	27	7	2	1	91	2	560
2011	CH-01	58	27	14	0	0	86	0	15
2011	CH-02	60	30	7	2	0	90	2	214
2011	CH-03	66	24	7	3	1	89	4	200
2011	CH-04	70	27	3	0	0	97	0	66
2011	CH-05	68	28	4	0	0	96	0	48

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	30	45	11	10	3	0	0	75	14	381
2017	CH-02	25	51	9	9	4	0	0	77	14	129
2017	CH-03	34	40	14	9	4	0	0	73	13	156
2017	CH-04	22	54	14	10	0	0	0	76	10	48
2017	CH-05	42	32	10	16	0	0	0	73	16	30
2014	CH	24	43	15	12	5	0	0	68	17	473
2014	CH-02	19	45	17	13	6	0	0	64	19	169
2014	CH-03	25	43	15	13	3	0	0	69	16	182
2014	CH-04	32	33	14	11	8	1	1	67	19	72
2014	CH-05	25	59	3	10	3	0	0	84	13	35
2011	CH	30	44	13	10	3	1	0	75	12	559
2011	CH-01	33	40	20	7	0	0	0	73	7	15
2011	CH-02	26	46	16	9	3	0	0	72	12	214
2011	CH-03	31	45	9	11	3	1	0	77	14	199
2011	CH-04	32	39	16	10	3	0	0	71	13	66
2011	CH-05	36	44	12	6	2	0	0	80	8	48

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	33	39	16	7	4	0	0	72	11	381
2017	CH-02	30	43	15	7	4	0	1	73	11	129
2017	CH-03	38	32	17	7	5	0	0	70	13	156
2017	CH-04	22	57	15	7	0	0	0	79	7	48
2017	CH-05	39	35	20	3	3	0	0	73	7	30
2014	CH	27	38	17	12	6	0	0	65	18	472
2014	CH-02	24	35	22	11	7	1	0	59	18	169
2014	CH-03	29	38	17	10	6	0	0	67	17	181
2014	CH-04	23	42	14	15	6	0	0	65	21	72
2014	CH-05	40	44	6	10	0	0	0	84	10	35

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	31	41	14	8	5	0	0	72	13	381
2017	CH-02	29	49	12	5	5	0	0	77	11	129
2017	CH-03	34	37	18	6	5	1	0	71	11	156
2017	CH-04	31	42	14	8	4	0	0	73	12	48
2017	CH-05	35	29	6	20	9	0	0	64	30	30
2014	CH	27	40	18	11	5	0	1	67	15	473
2014	CH-02	26	43	19	7	4	0	1	70	11	169
2014	CH-03	25	39	18	13	5	0	0	64	18	182
2014	CH-04	27	32	16	15	8	1	1	61	23	72
2014	CH-05	33	43	17	8	0	0	0	76	8	35
2011	CH	35	43	13	5	2	1	1	79	7	558
2011	CH-01	28	58	14	0	0	0	0	86	0	14
2011	CH-02	35	44	13	4	2	1	1	80	6	214
2011	CH-03	37	40	14	5	3	0	1	78	8	199
2011	CH-04	30	40	15	10	1	1	1	72	12	66
2011	CH-05	36	50	8	4	0	2	0	88	4	48

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	47	37	11	4	2	0	0	84	6	381
2017	CH-02	44	41	11	2	2	1	0	86	4	129
2017	CH-03	47	34	12	5	2	0	0	81	7	156
2017	CH-04	43	44	11	2	0	0	0	87	2	48
2017	CH-05	52	35	10	3	0	0	0	86	3	30
2014	CH	40	43	9	6	2	0	0	83	8	473
2014	CH-02	41	43	10	4	2	0	0	84	6	169
2014	CH-03	41	41	7	9	2	0	0	82	11	182
2014	CH-04	38	44	10	5	3	0	1	82	8	72
2014	CH-05	33	56	5	5	0	0	0	89	5	35
2011	CH	45	41	8	4	2	0	0	85	6	560
2011	CH-01	73	20	7	0	0	0	0	93	0	15
2011	CH-02	42	43	9	4	2	0	0	85	6	214
2011	CH-03	47	36	8	7	3	0	0	83	10	200
2011	CH-04	42	49	9	0	0	0	0	91	0	66
2011	CH-05	46	40	8	6	0	0	0	86	6	48
2008	CH	48	37	8	5	2	0	0	85	7	483
2008	CH-01	50	50	0	0	0	0	0	100	0	16
2008	CH-02	45	37	10	5	3	1	0	82	7	177
2008	CH-03	50	36	9	5	0	0	0	86	6	191
2008	CH-04	46	40	2	6	5	2	0	88	10	49
2008	CH-05	54	32	9	6	0	0	0	86	6	34

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	34	38	19	5	4	0	0	72	9	381
2017	CH-02	45	42	9	2	2	0	0	87	4	129
2017	CH-03	31	36	20	7	5	1	0	67	13	156
2017	CH-04	35	26	27	8	2	0	2	62	10	48
2017	CH-05	14	45	32	0	10	0	0	59	10	30
2014	CH	30	38	22	6	3	0	1	68	9	473
2014	CH-02	40	40	17	3	1	0	0	79	4	169
2014	CH-03	27	38	25	6	3	0	1	66	9	182
2014	CH-04	16	35	30	11	8	0	1	51	19	72
2014	CH-05	16	43	22	8	11	0	0	59	19	35
2011	CH	33	38	16	8	3	0	1	73	11	557
2011	CH-01	39	53	0	7	0	0	0	93	7	15
2011	CH-02	39	42	14	3	2	0	0	81	5	213
2011	CH-03	34	35	18	8	2	0	2	71	10	200
2011	CH-04	20	38	18	14	11	0	0	57	25	64
2011	CH-05	26	28	19	20	8	0	0	54	28	48
2008	CH	25	36	22	10	6	0	0	62	17	484
2008	CH-01	18	45	6	20	11	0	0	63	31	16
2008	CH-02	32	37	21	5	4	0	1	70	9	178
2008	CH-03	22	39	22	12	5	0	0	61	17	191
2008	CH-04	23	28	19	19	10	0	0	52	29	49
2008	CH-05	12	29	27	14	17	0	0	41	31	34

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	6	20	40	22	7	1	4	30	27	379
2017	CH-02	3	16	44	23	8	1	4	33	21	128
2017	CH-03	8	16	37	22	8	2	7	33	26	155
2017	CH-04	4	33	41	19	2	0	0	21	38	48
2017	CH-05	0	29	48	19	3	0	0	22	29	30
2014	CH	5	24	43	18	6	1	2	25	30	471
2014	CH-02	4	25	41	17	9	1	3	27	30	168
2014	CH-03	6	23	41	21	6	0	2	27	30	181
2014	CH-04	6	25	44	15	4	3	4	20	34	72
2014	CH-05	5	21	65	8	0	0	0	8	27	35
2011	CH	10	21	36	20	8	2	4	30	32	557
2011	CH-01	23	22	21	7	20	0	7	29	48	14
2011	CH-02	7	19	37	20	11	2	4	33	27	213
2011	CH-03	10	18	37	24	6	2	3	31	29	199
2011	CH-04	10	29	40	14	4	0	3	18	41	66
2011	CH-05	14	30	35	16	4	0	2	20	44	48
2008	CH	7	26	38	20	6	2	1	26	35	482
2008	CH-01	0	39	31	18	6	0	6	25	42	16
2008	CH-02	8	21	40	21	8	2	0	30	30	176
2008	CH-03	6	26	36	20	6	3	3	27	35	191
2008	CH-04	8	31	42	16	4	0	0	20	39	49
2008	CH-05	6	43	30	18	3	0	0	21	49	34

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	7	16	28	26	14	3	5	44	25	379
2017	CH-02	9	14	24	26	20	5	3	50	25	129
2017	CH-03	5	14	31	26	13	3	7	44	21	154
2017	CH-04	6	23	34	22	8	4	2	32	31	48
2017	CH-05	3	16	35	39	3	0	3	43	20	30
2014	CH	9	19	31	26	9	3	3	37	30	472
2014	CH-02	10	19	27	27	8	4	4	38	32	169
2014	CH-03	7	23	32	26	7	2	3	35	31	181
2014	CH-04	6	13	33	20	19	5	2	43	21	72
2014	CH-05	5	21	40	30	3	0	0	33	27	35
2011	CH	10	18	29	23	13	4	4	39	31	559
2011	CH-01	21	7	7	19	26	7	13	56	36	15
2011	CH-02	8	18	26	24	16	4	3	43	28	213
2011	CH-03	12	15	32	25	11	3	3	38	28	200
2011	CH-04	9	20	33	22	8	5	3	32	31	66
2011	CH-05	12	32	30	16	6	2	2	22	46	48
2008	CH	8	21	30	20	13	4	3	36	31	481
2008	CH-01	6	30	20	18	6	14	6	30	45	16
2008	CH-02	5	20	34	16	20	4	2	38	26	176
2008	CH-03	11	20	26	23	10	3	5	37	34	190
2008	CH-04	10	28	27	27	4	4	0	33	39	49
2008	CH-05	9	20	45	18	9	0	0	27	29	34

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	14	32	26	13	8	1	6	22	50	379
2017	CH-02	10	34	24	13	11	0	8	26	48	129
2017	CH-03	15	29	26	13	9	1	5	24	48	154
2017	CH-04	26	30	25	9	2	2	6	11	61	48
2017	CH-05	7	50	36	7	0	0	0	7	57	30
2014	CH	20	30	25	14	6	1	3	21	53	469
2014	CH-02	13	33	20	19	8	1	6	29	50	166
2014	CH-03	22	24	33	13	5	0	3	19	47	181
2014	CH-04	24	32	21	12	6	3	2	19	59	72
2014	CH-05	30	46	19	3	3	0	0	5	76	35
2011	CH	18	24	29	15	8	2	4	25	45	557
2011	CH-01	7	7	20	39	6	14	7	57	18	15
2011	CH-02	13	23	31	16	11	1	5	29	38	212
2011	CH-03	20	21	33	15	7	0	3	23	43	200
2011	CH-04	29	29	24	15	1	0	1	17	59	66
2011	CH-05	29	37	18	4	10	2	0	15	67	47
2008	CH	17	25	29	16	7	3	4	24	45	479
2008	CH-01	13	19	38	6	6	6	12	15	38	16
2008	CH-02	14	24	27	19	10	3	3	31	41	175
2008	CH-03	18	28	28	16	5	1	4	22	48	190
2008	CH-04	30	21	27	12	4	4	2	18	54	48
2008	CH-05	14	23	42	15	3	3	0	18	38	34

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	4	14	37	28	12	2	3	42	19	377
2017	CH-02	2	7	31	40	15	2	3	58	10	129
2017	CH-03	7	14	37	23	13	2	5	38	22	153
2017	CH-04	2	27	41	23	7	0	0	30	30	47
2017	CH-05	7	22	51	16	3	0	0	20	29	30
2014	CH	4	12	38	31	10	2	3	43	17	468
2014	CH-02	4	7	38	33	14	2	3	49	11	168
2014	CH-03	5	9	37	33	10	2	4	46	15	179
2014	CH-04	4	24	38	24	5	1	3	31	29	71
2014	CH-05	5	19	52	24	0	0	0	24	25	35
2011	CH	6	14	32	30	14	1	4	46	21	558
2011	CH-01	0	8	30	21	27	7	7	56	9	14
2011	CH-02	5	10	29	32	18	0	5	53	15	213
2011	CH-03	5	12	28	36	13	1	5	52	19	200
2011	CH-04	8	13	52	23	3	1	0	26	21	66
2011	CH-05	8	36	36	12	8	0	0	20	44	48
2008	CH	7	16	36	25	13	1	2	39	23	481
2008	CH-01	6	14	32	31	5	0	12	41	23	16
2008	CH-02	6	13	29	29	21	2	2	51	19	176
2008	CH-03	5	15	38	25	12	1	3	39	21	190
2008	CH-04	6	23	53	12	4	2	0	16	30	49
2008	CH-05	11	32	38	15	3	0	0	18	44	34

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	18	24	26	17	10	2	4	29	44	379
2017	CH-02	12	21	27	25	12	1	3	38	34	128
2017	CH-03	21	24	19	16	10	4	6	29	50	155
2017	CH-04	21	23	41	6	6	2	0	13	45	48
2017	CH-05	23	32	25	17	3	0	0	20	55	30
2014	CH	16	25	32	16	6	2	3	23	43	470
2014	CH-02	10	21	33	21	9	2	3	32	33	167
2014	CH-03	15	27	34	15	4	2	3	21	44	181
2014	CH-04	26	28	24	12	4	0	5	17	58	72
2014	CH-05	22	30	38	5	5	0	0	10	52	35
2011	CH	17	21	24	22	8	2	4	33	41	560
2011	CH-01	21	7	7	19	19	7	19	52	39	15
2011	CH-02	14	17	25	25	11	2	5	39	34	214
2011	CH-03	17	21	23	26	8	3	2	36	40	200
2011	CH-04	21	33	31	12	1	0	1	14	55	66
2011	CH-05	28	33	24	12	4	0	0	16	61	48
2008	CH	16	24	30	16	10	2	2	27	42	483
2008	CH-01	14	30	38	6	6	0	6	13	46	16
2008	CH-02	11	19	27	23	17	2	2	41	31	177
2008	CH-03	19	23	34	12	7	2	4	20	44	192
2008	CH-04	24	30	32	12	2	0	0	14	54	48
2008	CH-05	18	43	24	9	3	3	0	12	63	34

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	9	15	30	22	18	3	4	43	25	379
2017	CH-02	7	10	26	27	24	2	3	54	19	129
2017	CH-03	8	15	33	19	15	4	6	37	26	154
2017	CH-04	10	21	23	26	15	6	0	43	32	48
2017	CH-05	0	20	44	27	10	0	0	36	20	30
2014	CH	6	14	25	32	14	3	6	50	22	469
2014	CH-02	6	15	21	34	14	3	7	53	24	167
2014	CH-03	5	14	27	29	15	4	5	49	21	180
2014	CH-04	9	11	32	26	11	0	10	41	23	72
2014	CH-05	3	14	19	54	8	0	3	63	17	35
2011	CH	6	12	23	32	18	3	6	54	20	557
2011	CH-01	0	15	8	14	27	22	15	64	23	14
2011	CH-02	2	10	22	36	20	2	8	62	14	213
2011	CH-03	9	13	23	31	17	2	4	52	23	200
2011	CH-04	8	15	28	32	11	2	4	46	24	65
2011	CH-05	12	14	32	20	16	4	2	38	28	48
2008	CH	8	19	27	24	13	4	5	41	30	482
2008	CH-01	0	30	33	25	0	0	12	28	34	16
2008	CH-02	2	16	24	30	19	5	4	54	20	176
2008	CH-03	11	21	28	19	11	4	6	34	35	191
2008	CH-04	14	17	27	28	11	2	0	40	32	49
2008	CH-05	17	25	23	23	9	3	0	33	43	34

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	13	26	32	14	7	3	5	22	43	378
2017	CH-02	12	20	34	16	9	5	5	28	35	129
2017	CH-03	12	26	33	12	7	3	7	21	43	154
2017	CH-04	17	38	31	11	2	0	2	13	56	48
2017	CH-05	14	43	27	17	0	0	0	17	56	30
2014	CH	15	25	30	15	7	3	5	24	44	470
2014	CH-02	10	23	26	21	9	2	7	34	37	168
2014	CH-03	18	20	36	12	5	4	4	19	42	180
2014	CH-04	22	25	26	9	9	3	6	20	52	72
2014	CH-05	19	43	25	13	0	0	0	13	62	35

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	69	15	9	4	2	0	1	85	6	381
2017	CH-02	75	14	8	2	1	0	1	90	3	129
2017	CH-03	67	16	6	6	4	1	1	84	10	156
2017	CH-04	69	10	17	2	2	0	0	79	4	48
2017	CH-05	62	18	17	3	0	0	0	80	3	30
2014	CH	69	15	6	3	3	1	3	87	7	473
2014	CH-02	68	14	6	3	3	1	5	86	7	169
2014	CH-03	68	17	6	3	4	1	3	87	7	182
2014	CH-04	66	19	6	1	4	1	2	89	5	72
2014	CH-05	71	13	5	11	0	0	0	84	11	35
2011	CH	66	14	6	6	4	1	4	83	10	555
2011	CH-01	71	15	7	0	7	0	0	86	7	14
2011	CH-02	67	14	6	4	3	0	6	86	7	211
2011	CH-03	70	11	5	7	5	0	2	82	12	200
2011	CH-04	64	20	8	1	3	0	3	87	5	65
2011	CH-05	54	14	12	14	6	0	0	68	20	48
2008	CH	64	14	5	6	4	0	7	84	11	484
2008	CH-01	50	19	6	19	6	0	0	69	25	16
2008	CH-02	69	11	5	6	3	0	7	86	9	178
2008	CH-03	62	14	6	4	6	0	8	83	10	191
2008	CH-04	59	21	4	9	3	0	4	83	12	49
2008	CH-05	56	26	3	9	6	0	0	83	14	34

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	23	32	19	9	9	5	4	60	20	381
2017	CH-02	19	30	25	8	8	3	8	55	18	129
2017	CH-03	24	31	17	12	10	6	2	59	23	156
2017	CH-04	27	34	13	8	6	8	4	70	16	48
2017	CH-05	29	47	14	7	3	0	0	76	10	30
2014	CH	21	35	18	10	8	4	4	61	19	473
2014	CH-02	19	31	16	15	10	5	4	55	27	169
2014	CH-03	19	34	20	10	8	3	5	58	20	182
2014	CH-04	27	44	15	4	2	6	2	77	7	72
2014	CH-05	27	52	13	5	0	3	0	81	6	35

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	41	30	11	8	8	2	0	72	17	381
2017	CH-02	38	38	8	7	7	1	0	77	15	129
2017	CH-03	41	25	14	7	10	2	0	68	17	156
2017	CH-04	43	26	10	10	8	3	0	71	19	48
2017	CH-05	48	29	7	16	0	0	0	77	16	30
2014	CH	35	35	11	11	7	1	0	71	18	473
2014	CH-02	32	35	13	10	9	1	0	68	19	169
2014	CH-03	34	31	12	14	8	1	0	66	22	182
2014	CH-04	39	38	8	6	6	3	1	79	12	72
2014	CH-05	49	43	5	3	0	0	0	92	3	35

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	31	43	9	8	7	1	0	75	16	381
2017	CH-02	30	48	13	5	4	0	1	78	9	129
2017	CH-03	33	40	10	8	8	1	0	74	16	156
2017	CH-04	32	45	0	12	6	4	0	81	19	48
2017	CH-05	25	42	10	16	7	0	0	67	23	30
2014	CH	29	44	11	9	4	2	1	75	14	473
2014	CH-02	26	48	8	10	5	1	2	77	15	169
2014	CH-03	26	43	11	9	7	3	0	72	16	182
2014	CH-04	36	33	17	12	0	1	1	70	12	72
2014	CH-05	38	54	5	3	0	0	0	92	3	35
2011	CH	36	38	9	11	3	2	2	76	14	560
2011	CH-01	20	26	13	35	0	0	7	49	37	15
2011	CH-02	38	39	9	9	3	1	2	79	12	214
2011	CH-03	34	34	12	15	3	0	1	69	19	200
2011	CH-04	38	49	6	5	3	0	0	86	7	66
2011	CH-05	42	44	6	4	2	2	0	88	6	48
2008	CH	33	37	11	12	4	2	1	72	17	484
2008	CH-01	36	38	20	6	0	0	0	74	6	16
2008	CH-02	33	39	11	12	4	2	1	73	16	177
2008	CH-03	29	36	11	14	6	1	2	68	21	192
2008	CH-04	39	31	10	10	2	8	0	76	13	49
2008	CH-05	48	41	9	3	0	0	0	89	3	34

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	22	34	13	13	8	9	1	62	23	381
2017	CH-02	17	36	17	17	8	5	2	56	26	129
2017	CH-03	22	32	15	12	8	11	0	61	22	156
2017	CH-04	26	33	7	13	2	20	0	74	18	48
2017	CH-05	42	41	3	7	7	0	0	83	14	30
2014	CH	24	32	18	10	8	7	1	60	20	472
2014	CH-02	17	29	18	15	12	8	2	50	29	169
2014	CH-03	21	32	21	10	7	8	1	59	18	182
2014	CH-04	31	31	17	8	5	5	1	67	14	72
2014	CH-05	47	48	3	0	3	0	0	95	3	35
2011	CH	33	27	12	10	9	6	3	66	21	558
2011	CH-01	20	26	13	13	20	7	0	50	36	15
2011	CH-02	26	29	13	13	10	7	2	61	26	213
2011	CH-03	35	27	14	8	8	5	3	67	18	199
2011	CH-04	43	24	9	5	10	7	2	73	17	66
2011	CH-05	50	20	8	12	2	6	2	76	15	48
2008	CH	33	30	11	9	8	7	1	69	19	483
2008	CH-01	18	39	25	6	6	6	0	60	13	16
2008	CH-02	26	33	12	12	9	7	1	65	23	178
2008	CH-03	35	29	10	8	9	7	3	70	19	190
2008	CH-04	49	17	15	9	0	10	0	73	10	49
2008	CH-05	51	32	6	0	3	9	0	91	3	34

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	8	21	19	17	12	19	4	39	37	381
2017	CH-02	8	20	21	21	7	17	5	36	37	129
2017	CH-03	7	22	20	15	13	21	1	38	37	156
2017	CH-04	6	20	13	14	10	33	4	41	39	48
2017	CH-05	16	32	16	10	16	0	10	53	29	30
2014	CH	7	21	22	17	13	17	3	35	37	472
2014	CH-02	5	12	22	16	16	25	5	25	45	168
2014	CH-03	8	21	23	20	13	14	2	34	39	182
2014	CH-04	11	27	20	12	13	12	5	45	30	72
2014	CH-05	5	51	21	17	0	3	3	60	18	35

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	43	40	8	7	2	0	0	83	9	381
2017	CH-02	45	40	9	5	2	0	0	84	7	129
2017	CH-03	44	38	9	7	2	0	0	82	9	156
2017	CH-04	47	33	8	12	0	0	0	80	12	48
2017	CH-05	35	55	3	7	0	0	0	90	7	30
2014	CH	36	45	9	6	2	0	0	82	9	473
2014	CH-02	36	42	10	8	4	0	0	78	12	169
2014	CH-03	38	43	8	6	3	1	1	82	9	182
2014	CH-04	32	50	11	5	0	1	1	83	6	72
2014	CH-05	36	59	6	0	0	0	0	94	0	35

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	39	38	10	7	5	1	0	77	13	381
2017	CH-02	32	45	12	7	5	0	0	76	12	129
2017	CH-03	42	33	11	8	7	0	0	74	15	156
2017	CH-04	49	33	6	6	4	2	0	84	10	48
2017	CH-05	35	36	10	9	7	3	0	73	17	30
2014	CH	34	34	15	10	5	1	0	69	16	473
2014	CH-02	31	38	14	10	7	1	0	69	17	169
2014	CH-03	37	31	14	10	6	2	0	69	17	182
2014	CH-04	39	27	14	16	1	1	1	68	18	72
2014	CH-05	30	44	21	5	0	0	0	74	5	35
2011	CH	32	39	12	10	6	1	1	72	16	560
2011	CH-01	41	27	13	13	7	0	0	67	20	15
2011	CH-02	32	37	15	12	3	1	1	70	15	214
2011	CH-03	34	36	11	10	10	0	0	70	19	200
2011	CH-04	30	49	6	10	4	0	0	79	15	66
2011	CH-05	24	49	16	6	4	2	0	74	10	48
2008	CH	27	33	16	13	10	0	0	60	23	485
2008	CH-01	23	39	19	0	19	0	0	62	19	16
2008	CH-02	25	36	16	12	11	0	0	61	23	178
2008	CH-03	30	32	15	14	8	1	0	63	22	192
2008	CH-04	24	32	12	13	16	0	2	58	30	49
2008	CH-05	28	26	21	17	9	0	0	54	26	34

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	41	32	13	6	5	2	1	75	11	381
2017	CH-02	40	30	17	8	5	0	1	70	14	129
2017	CH-03	40	35	12	7	4	2	1	77	11	156
2017	CH-04	51	28	10	2	4	4	0	83	6	48
2017	CH-05	44	26	20	0	3	6	0	75	4	30
2014	CH	39	33	12	9	5	2	1	73	14	473
2014	CH-02	32	40	10	10	6	2	0	73	16	169
2014	CH-03	43	24	14	10	6	2	1	69	16	182
2014	CH-04	39	36	11	8	4	1	1	77	12	72
2014	CH-05	40	43	11	3	0	3	0	86	3	35
2011	CH	41	32	11	7	6	2	1	75	13	559
2011	CH-01	54	33	0	7	6	0	0	87	13	15
2011	CH-02	37	31	14	9	4	3	2	72	13	214
2011	CH-03	46	31	9	7	8	0	0	77	15	200
2011	CH-04	45	30	9	4	6	4	0	79	11	66
2011	CH-05	32	41	16	2	8	2	0	74	10	48
2008	CH	34	30	13	11	9	2	0	65	21	483
2008	CH-01	18	37	13	26	6	0	0	55	32	16
2008	CH-02	33	29	17	11	8	2	0	63	20	178
2008	CH-03	37	29	12	9	10	3	0	68	19	190
2008	CH-04	29	33	2	19	10	5	2	67	31	49
2008	CH-05	31	37	12	6	14	0	0	68	20	34

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	39	35	11	9	5	1	0	75	14	380
2017	CH-02	34	45	11	9	1	0	0	79	10	129
2017	CH-03	39	32	10	9	8	1	1	73	17	156
2017	CH-04	50	28	9	6	2	4	0	82	8	47
2017	CH-05	38	23	20	9	7	3	0	63	17	30
2014	CH	35	36	13	7	6	2	1	73	14	473
2014	CH-02	27	41	14	8	9	2	0	69	17	169
2014	CH-03	37	33	15	7	6	1	1	72	13	182
2014	CH-04	38	35	9	5	8	3	2	77	13	72
2014	CH-05	48	35	14	3	0	0	0	83	3	35
2011	CH	35	35	13	10	5	1	1	71	16	560
2011	CH-01	40	47	7	0	0	0	6	92	0	15
2011	CH-02	30	39	13	9	6	1	0	71	16	214
2011	CH-03	42	29	10	15	4	0	0	71	19	200
2011	CH-04	30	39	16	9	6	0	0	69	15	66
2011	CH-05	32	29	28	6	6	0	0	61	12	48
2008	CH	29	35	12	13	10	1	0	65	23	484
2008	CH-01	11	45	13	20	12	0	0	55	32	16
2008	CH-02	27	37	12	13	9	1	0	66	22	178
2008	CH-03	32	32	11	13	10	1	0	65	23	191
2008	CH-04	30	34	6	14	12	2	2	67	27	49
2008	CH-05	34	32	17	9	9	0	0	66	17	34

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	77	15	4	1	2	1	2	94	2	381
2017	CH-02	76	16	5	0	2	0	1	93	2	129
2017	CH-03	82	12	1	1	1	1	2	97	2	156
2017	CH-04	77	13	6	2	0	0	2	92	2	48
2017	CH-05	71	23	3	0	0	3	0	97	0	30
2014	CH	80	11	3	1	2	1	3	94	3	472
2014	CH-02	79	13	2	0	3	1	3	95	3	169
2014	CH-03	80	12	2	1	1	1	4	95	3	181
2014	CH-04	76	9	8	1	1	0	4	89	3	72
2014	CH-05	86	11	3	0	0	0	0	97	0	35
2011	CH	76	12	4	1	2	0	4	92	3	559
2011	CH-01	80	7	0	0	7	0	7	92	8	15
2011	CH-02	75	12	4	2	2	0	6	92	4	214
2011	CH-03	79	11	4	1	2	0	2	92	3	199
2011	CH-04	80	12	6	0	1	0	0	92	1	66
2011	CH-05	70	20	6	2	0	2	0	92	2	48
2008	CH	77	9	3	3	3	1	5	92	6	485
2008	CH-01	75	6	0	13	6	0	0	81	19	16
2008	CH-02	79	8	2	2	3	1	7	93	5	178
2008	CH-03	74	9	4	3	2	1	7	90	6	192
2008	CH-04	75	19	0	0	4	0	2	96	4	49
2008	CH-05	80	12	3	3	3	0	0	91	6	34

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	57	22	7	5	4	2	2	83	10	380
2017	CH-02	62	23	7	4	3	0	1	86	8	129
2017	CH-03	53	19	9	8	5	2	5	77	14	156
2017	CH-04	65	25	2	6	0	2	0	92	6	48
2017	CH-05	53	34	11	0	0	3	0	89	0	29
2014	CH	52	23	7	6	6	3	3	80	12	473
2014	CH-02	52	23	8	6	6	4	2	80	12	169
2014	CH-03	53	22	8	4	8	2	3	79	13	182
2014	CH-04	54	22	4	9	4	0	6	81	14	72
2014	CH-05	51	32	3	3	0	5	6	94	3	35
2011	CH	54	24	9	4	5	2	3	82	9	560
2011	CH-01	74	7	6	6	0	0	7	87	7	15
2011	CH-02	55	25	8	4	4	1	1	83	8	214
2011	CH-03	55	21	9	4	6	2	3	80	10	200
2011	CH-04	57	26	9	2	4	0	2	85	6	66
2011	CH-05	46	32	4	4	8	0	6	83	13	48

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	54	26	9	4	5	2	0	82	9	380
2017	CH-02	49	33	8	4	5	1	1	83	9	129
2017	CH-03	58	21	10	3	6	2	1	81	9	156
2017	CH-04	59	30	7	0	2	2	0	90	2	48
2017	CH-05	47	27	6	13	4	3	0	76	17	29

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	54	24	11	4	5	2	0	80	9	380
2017	CH-02	47	33	11	3	4	1	1	81	8	129
2017	CH-03	57	19	12	4	6	2	0	78	10	156
2017	CH-04	66	21	6	0	4	4	0	90	4	48
2017	CH-05	49	20	18	11	0	3	0	71	11	29

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	47	30	10	7	5	1	0	78	12	379
2017	CH-02	46	36	8	4	6	0	0	82	10	129
2017	CH-03	49	22	14	10	5	1	0	71	15	155
2017	CH-04	47	39	5	2	4	2	0	89	6	48
2017	CH-05	42	34	7	11	4	3	0	78	15	29
2014	CH	43	31	11	8	6	1	0	75	14	473
2014	CH-02	39	36	8	10	8	0	0	75	17	169
2014	CH-03	44	25	17	7	5	2	0	70	12	182
2014	CH-04	47	28	8	9	5	1	1	77	14	72
2014	CH-05	51	38	5	5	0	0	0	89	5	35

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	20	32	22	8	4	4	9	60	14	95
2017	CH-02	8	33	50	0	0	0	9	45	0	12
2017	CH-03	21	32	19	8	7	2	10	61	17	39
2017	CH-05	26	29	23	13	3	0	6	58	17	30
2014	CH	19	34	19	11	9	4	5	58	21	114
2014	CH-02	0	38	16	15	8	16	6	49	30	13
2014	CH-03	19	32	17	10	14	2	6	55	26	43
2014	CH-04	17	36	18	8	11	3	7	59	21	25
2014	CH-05	27	33	21	12	0	3	3	64	13	33

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	24	34	17	8	5	12	0	66	15	381
2017	CH-02	23	32	21	8	4	12	0	63	13	129
2017	CH-03	25	34	16	7	5	13	0	68	14	156
2017	CH-04	19	35	14	8	4	19	0	68	15	48
2017	CH-05	29	25	16	20	7	3	0	56	27	30
2014	CH	23	32	18	10	5	11	0	62	17	472
2014	CH-02	22	31	19	9	7	12	0	60	18	169
2014	CH-03	22	31	17	13	4	11	1	61	20	181
2014	CH-04	30	31	15	9	3	13	0	69	14	72
2014	CH-05	30	38	22	5	3	3	0	70	8	35
2011	CH	23	32	17	9	8	10	1	62	18	557
2011	CH-01	20	39	20	7	14	0	0	59	21	15
2011	CH-02	20	34	17	9	7	12	0	62	18	213
2011	CH-03	27	28	18	7	7	12	1	63	16	198
2011	CH-04	24	35	17	8	9	8	0	64	18	66
2011	CH-05	20	31	18	18	10	4	0	52	29	48

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	19	35	17	16	9	4	0	56	26	380
2017	CH-02	22	31	19	16	8	4	0	55	25	129
2017	CH-03	18	38	16	14	8	4	0	59	24	156
2017	CH-04	9	36	25	16	11	4	0	46	28	48
2017	CH-05	16	36	10	24	13	0	0	53	37	29
2014	CH	17	33	23	15	7	4	0	52	23	472
2014	CH-02	18	32	23	12	9	5	0	53	22	169
2014	CH-03	13	36	21	19	5	5	1	52	26	181
2014	CH-04	21	26	25	16	8	4	0	49	25	72
2014	CH-05	19	36	27	10	8	0	0	55	19	35
2011	CH	18	34	20	15	9	3	1	54	26	558
2011	CH-01	20	46	0	21	14	0	0	65	35	15
2011	CH-02	17	34	23	14	10	2	0	53	24	213
2011	CH-03	21	33	19	14	10	2	0	55	25	199
2011	CH-04	12	34	18	21	9	5	0	49	32	66
2011	CH-05	18	33	20	20	8	2	0	51	28	48
2008	CH	18	32	19	16	9	5	0	53	27	484
2008	CH-01	25	19	43	13	0	0	0	44	13	16
2008	CH-02	18	30	25	15	5	5	1	52	21	177
2008	CH-03	17	37	11	16	12	6	0	58	30	192
2008	CH-04	17	16	19	22	17	8	0	36	43	49
2008	CH-05	22	46	14	12	3	3	0	71	15	34

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	14	29	22	16	12	8	0	47	30	381
2017	CH-02	17	26	24	17	9	6	0	46	29	129
2017	CH-03	15	28	23	12	11	10	0	48	26	156
2017	CH-04	9	27	27	18	13	7	0	39	32	48
2017	CH-05	0	51	6	24	16	3	0	53	41	30
2014	CH	12	28	24	16	12	8	0	43	30	472
2014	CH-02	16	26	22	15	11	10	0	46	30	169
2014	CH-03	8	31	22	18	13	8	1	42	34	181
2014	CH-04	14	22	24	18	13	9	0	40	34	72
2014	CH-05	14	33	35	8	11	0	0	47	19	35
2011	CH	11	32	20	21	7	8	0	48	31	560
2011	CH-01	20	46	14	21	0	0	0	65	21	15
2011	CH-02	13	27	23	21	7	8	0	44	30	214
2011	CH-03	11	35	16	20	9	9	0	51	32	200
2011	CH-04	5	33	24	20	9	9	0	41	32	66
2011	CH-05	6	34	22	24	8	4	2	43	34	48
2008	CH	10	27	21	21	12	10	0	40	36	484
2008	CH-01	6	37	26	19	13	0	0	43	31	16
2008	CH-02	9	26	22	19	9	14	0	41	33	178
2008	CH-03	11	26	21	18	16	7	0	40	37	191
2008	CH-04	7	22	13	34	12	12	0	33	52	49
2008	CH-05	13	32	17	26	3	9	0	49	32	34

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	19	31	17	16	11	7	0	53	28	380
2017	CH-02	18	34	20	11	9	8	0	56	23	129
2017	CH-03	20	29	15	17	11	8	0	54	31	155
2017	CH-04	15	33	21	19	10	2	0	49	29	48
2017	CH-05	25	25	20	16	14	0	0	50	29	30
2014	CH	15	27	21	15	12	9	1	46	30	472
2014	CH-02	15	27	22	10	15	11	0	47	29	169
2014	CH-03	12	25	20	22	11	9	1	41	37	181
2014	CH-04	18	26	23	12	11	9	1	49	25	72
2014	CH-05	19	35	21	14	11	0	0	54	25	35
2011	CH	14	29	18	17	12	10	0	48	32	560
2011	CH-01	13	25	14	21	14	7	7	44	40	15
2011	CH-02	14	27	20	17	12	10	0	46	32	214
2011	CH-03	14	30	18	18	13	7	0	47	34	200
2011	CH-04	11	33	19	11	11	16	0	52	26	66
2011	CH-05	12	26	20	22	12	8	0	41	37	48
2008	CH	13	30	19	14	12	12	0	49	29	482
2008	CH-01	6	43	13	32	0	6	0	52	35	16
2008	CH-02	12	26	25	10	12	15	1	44	26	178
2008	CH-03	15	31	18	14	12	11	0	51	29	189
2008	CH-04	9	31	14	24	12	10	0	45	40	49
2008	CH-05	22	40	11	12	3	11	0	70	17	34

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	12	37	20	17	10	5	0	52	28	379
2017	CH-02	15	33	21	18	11	3	0	49	29	129
2017	CH-03	11	40	20	14	8	6	0	55	23	155
2017	CH-04	4	40	19	23	10	4	0	47	34	47
2017	CH-05	9	45	14	20	9	3	0	55	31	30
2014	CH	12	32	21	18	11	5	1	47	31	472
2014	CH-02	15	31	19	16	14	4	0	48	32	169
2014	CH-03	10	35	19	18	11	6	1	49	31	181
2014	CH-04	13	23	28	18	12	5	0	38	32	72
2014	CH-05	14	41	22	21	0	3	0	56	22	35
2011	CH	13	32	21	19	12	4	0	46	31	559
2011	CH-01	20	19	6	41	7	7	0	42	51	15
2011	CH-02	15	32	22	19	10	1	0	48	30	214
2011	CH-03	12	32	20	17	13	5	0	47	32	199
2011	CH-04	4	28	27	21	15	5	0	34	38	66
2011	CH-05	8	36	24	16	14	2	0	45	31	48
2008	CH	13	34	18	21	10	2	0	49	32	484
2008	CH-01	24	36	13	27	0	0	0	60	27	16
2008	CH-02	10	35	22	21	9	3	1	46	32	177
2008	CH-03	16	36	15	19	13	1	0	53	32	192
2008	CH-04	12	23	20	31	10	4	0	37	42	49
2008	CH-05	19	38	11	23	6	3	0	58	30	34

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	24	42	21	9	3	1	0	66	12	379
2017	CH-02	22	45	20	8	4	1	0	68	13	128
2017	CH-03	27	38	22	8	4	1	0	66	12	156
2017	CH-04	15	42	27	16	0	0	0	57	16	47
2017	CH-05	25	39	22	14	0	0	0	65	14	30
2014	CH	19	43	22	10	4	3	0	63	14	473
2014	CH-02	19	41	24	7	7	2	0	61	15	169
2014	CH-03	18	44	21	11	2	4	0	64	14	182
2014	CH-04	18	42	20	15	3	2	0	62	18	72
2014	CH-05	25	33	35	5	3	0	0	58	7	35
2011	CH	21	44	18	10	5	2	0	66	15	559
2011	CH-01	34	34	6	20	0	6	0	72	22	15
2011	CH-02	21	43	19	11	3	2	1	66	15	214
2011	CH-03	20	45	18	10	6	2	0	66	16	199
2011	CH-04	17	46	20	9	6	2	0	64	15	66
2011	CH-05	28	38	20	8	6	0	0	66	14	48

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	44	39	11	4	1	2	0	85	5	380
2017	CH-02	44	40	11	3	1	2	0	85	4	129
2017	CH-03	42	37	11	6	1	2	0	81	7	156
2017	CH-04	42	44	11	0	2	2	0	88	2	48
2017	CH-05	52	38	10	0	0	0	0	90	0	29
2014	CH	38	45	10	3	2	2	0	85	5	472
2014	CH-02	38	44	10	3	2	3	0	84	6	169
2014	CH-03	36	46	11	2	2	3	0	84	4	181
2014	CH-04	38	49	4	6	0	2	0	89	7	72
2014	CH-05	49	35	11	5	0	0	0	84	5	35
2011	CH	39	41	9	4	2	4	1	84	7	558
2011	CH-01	34	40	13	7	0	0	7	79	8	15
2011	CH-02	39	41	8	5	1	5	2	85	6	213
2011	CH-03	38	40	9	5	4	3	1	82	9	200
2011	CH-04	43	39	12	5	1	0	0	82	6	65
2011	CH-05	39	46	8	0	2	4	0	89	2	48

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	30	39	14	9	5	3	1	72	14	380
2017	CH-02	21	45	14	11	6	1	2	69	17	128
2017	CH-03	29	39	15	7	5	4	1	72	13	156
2017	CH-04	38	36	9	13	2	2	0	76	16	48
2017	CH-05	48	28	20	3	0	0	0	76	3	30
2014	CH	28	40	15	7	4	4	2	73	12	473
2014	CH-02	26	43	13	8	5	3	2	73	14	169
2014	CH-03	28	36	18	8	3	6	2	69	12	182
2014	CH-04	34	36	12	11	4	3	1	72	15	72
2014	CH-05	44	49	5	0	3	0	0	92	3	35
2011	CH	28	37	12	10	5	7	2	71	16	559
2011	CH-01	19	33	7	7	7	26	0	71	19	15
2011	CH-02	23	39	14	11	4	6	2	68	17	214
2011	CH-03	35	34	9	6	6	7	3	77	13	200
2011	CH-04	22	32	18	15	7	5	2	58	24	66
2011	CH-05	28	44	8	14	4	2	0	73	19	47
2008	CH	23	41	13	12	5	5	1	68	18	484
2008	CH-01	13	55	13	19	0	0	0	68	19	16
2008	CH-02	18	44	14	10	5	6	2	67	17	178
2008	CH-03	28	37	10	14	4	6	1	71	19	191
2008	CH-04	18	44	12	16	6	2	2	65	23	49
2008	CH-05	30	38	20	9	3	0	0	68	12	34

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	22	33	23	11	4	4	2	59	17	381
2017	CH-02	14	30	28	12	4	7	4	50	19	129
2017	CH-03	22	38	21	10	5	3	1	63	15	156
2017	CH-04	33	25	17	16	4	5	0	61	21	48
2017	CH-05	31	43	16	7	0	0	3	76	7	30
2014	CH	20	30	25	9	8	6	2	54	19	472
2014	CH-02	21	25	26	11	8	5	4	50	22	169
2014	CH-03	20	27	27	7	10	8	2	51	19	181
2014	CH-04	22	33	22	9	9	3	2	58	19	72
2014	CH-05	19	62	13	0	3	3	0	84	3	35
2011	CH	14	34	23	13	7	6	3	52	22	558
2011	CH-01	13	26	7	7	6	34	7	66	22	15
2011	CH-02	13	36	24	12	7	5	3	53	21	214
2011	CH-03	15	33	21	17	6	6	3	53	25	198
2011	CH-04	8	35	37	9	7	4	0	44	17	66
2011	CH-05	18	32	28	16	2	4	0	52	19	48

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	17	26	17	14	12	12	2	50	31	380
2017	CH-02	18	25	15	16	12	12	2	50	33	129
2017	CH-03	16	27	17	13	14	11	2	49	31	155
2017	CH-04	17	23	18	16	7	19	0	49	28	48
2017	CH-05	18	29	20	10	13	3	7	52	26	30
2014	CH	12	26	19	16	13	12	2	44	33	473
2014	CH-02	11	23	23	16	16	10	1	38	36	169
2014	CH-03	11	31	16	15	11	15	2	50	31	182
2014	CH-04	18	21	16	18	13	12	2	45	36	72
2014	CH-05	17	30	24	16	5	5	3	51	23	35
2011	CH	12	23	18	16	12	15	3	43	35	558
2011	CH-01	13	26	0	19	29	7	7	45	55	15
2011	CH-02	9	20	19	20	12	17	2	37	40	214
2011	CH-03	14	28	18	14	12	11	5	49	30	198
2011	CH-04	9	21	20	12	13	24	0	40	34	66
2011	CH-05	14	19	20	22	10	12	4	38	37	48

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	58	23	8	3	3	2	2	85	7	381
2017	CH-02	57	24	10	2	2	3	1	85	5	129
2017	CH-03	59	21	5	4	4	2	3	85	9	156
2017	CH-04	60	25	9	2	2	3	0	87	4	48
2017	CH-05	58	23	16	3	0	0	0	81	3	30
2014	CH	59	20	9	3	3	2	5	84	6	473
2014	CH-02	60	23	5	2	2	1	7	90	5	169
2014	CH-03	58	18	11	4	3	2	4	81	8	182
2014	CH-04	55	20	13	3	4	3	2	79	7	72
2014	CH-05	55	24	16	0	6	0	0	78	6	35

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	64	25	6	2	1	1	1	91	3	381
2017	CH-02	62	25	5	3	2	2	1	89	5	129
2017	CH-03	66	24	5	3	1	1	1	91	3	156
2017	CH-04	68	26	4	0	0	0	2	96	0	48
2017	CH-05	58	29	10	0	0	3	0	90	0	30
2014	CH	61	21	8	3	1	3	2	87	4	473
2014	CH-02	61	20	7	4	1	4	4	88	5	169
2014	CH-03	61	23	8	3	1	3	1	88	4	182
2014	CH-04	62	19	8	4	1	4	1	86	6	72
2014	CH-05	65	19	11	3	0	3	0	86	3	35
2011	CH	59	22	9	3	1	1	5	86	5	557
2011	CH-01	66	20	13	0	0	0	0	87	0	15
2011	CH-02	58	21	11	4	0	0	5	84	5	212
2011	CH-03	63	17	8	3	3	1	4	84	7	200
2011	CH-04	57	28	6	0	1	0	8	92	2	65
2011	CH-05	47	41	6	2	0	2	2	92	2	48
2008	CH	57	20	11	5	2	3	3	81	7	483
2008	CH-01	32	23	13	19	0	13	0	64	22	16
2008	CH-02	58	21	11	5	0	3	2	84	5	177
2008	CH-03	58	17	10	5	4	2	3	79	10	191
2008	CH-04	51	25	16	2	0	0	6	81	2	49
2008	CH-05	57	26	9	3	0	6	0	88	3	34

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	18	27	20	20	14	1	0	45	34	381
2017	CH-02	18	26	25	19	12	0	0	44	31	129
2017	CH-03	20	25	21	18	15	1	0	45	33	156
2017	CH-04	10	40	16	22	10	2	0	51	33	48
2017	CH-05	16	31	14	32	7	0	0	48	39	30
2014	CH	12	27	21	21	17	2	0	40	39	472
2014	CH-02	11	27	22	19	17	3	0	40	38	168
2014	CH-03	11	26	20	23	17	3	0	38	41	182
2014	CH-04	16	26	19	20	17	2	0	43	38	72
2014	CH-05	19	25	24	16	16	0	0	43	33	35
2011	CH	18	34	19	16	10	1	1	53	27	560
2011	CH-01	20	33	19	13	7	0	7	58	21	15
2011	CH-02	14	35	17	19	12	3	0	51	32	214
2011	CH-03	21	33	16	17	13	0	0	54	30	200
2011	CH-04	20	30	32	9	8	0	1	50	17	66
2011	CH-05	20	32	28	18	2	0	0	52	20	48
2008	CH	16	38	19	14	10	2	0	55	25	483
2008	CH-01	17	32	13	26	13	0	0	49	38	16
2008	CH-02	11	34	26	13	13	2	1	47	27	177
2008	CH-03	19	41	13	15	10	1	0	61	26	191
2008	CH-04	18	33	21	16	8	5	0	53	25	49
2008	CH-05	21	53	9	9	3	3	3	79	12	34

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	14	22	17	21	23	2	1	37	46	381
2017	CH-02	11	21	17	25	25	2	1	32	51	129
2017	CH-03	14	25	18	19	21	2	1	40	42	156
2017	CH-04	14	26	20	12	25	2	0	41	38	48
2017	CH-05	22	16	19	26	16	0	0	39	42	30
2014	CH	12	21	15	22	27	1	1	34	51	473
2014	CH-02	11	17	12	29	31	1	0	27	61	169
2014	CH-03	9	23	17	20	28	2	1	33	49	182
2014	CH-04	14	20	16	19	27	1	4	36	48	72
2014	CH-05	24	33	16	16	8	0	3	58	25	35
2011	CH	16	23	15	17	24	3	2	41	43	560
2011	CH-01	26	13	26	7	20	0	7	42	30	15
2011	CH-02	10	20	16	23	25	5	0	32	51	214
2011	CH-03	20	25	15	14	25	1	1	46	39	200
2011	CH-04	15	30	14	12	26	0	3	47	39	66
2011	CH-05	20	24	12	14	20	2	8	49	38	48
2008	CH	15	29	16	17	20	2	2	45	38	484
2008	CH-01	6	32	6	25	25	6	0	40	53	16
2008	CH-02	13	27	17	19	22	2	1	41	42	178
2008	CH-03	21	30	15	15	18	1	0	51	33	191
2008	CH-04	8	31	14	17	24	4	2	41	44	49
2008	CH-05	15	33	17	15	12	3	6	52	29	34

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	17	37	22	13	6	5	0	57	20	381
2017	CH-02	14	44	19	9	7	7	1	63	17	129
2017	CH-03	18	32	27	12	5	6	0	53	19	156
2017	CH-04	12	39	25	19	2	4	0	53	21	48
2017	CH-05	20	41	14	22	3	0	0	61	26	30

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	38	37	14	3	3	5	1	80	6	381
2017	CH-02	33	43	15	2	4	2	1	78	6	129
2017	CH-03	36	36	17	2	3	5	1	77	5	156
2017	CH-04	49	27	6	4	2	11	0	86	7	48
2017	CH-05	39	44	7	6	3	0	0	84	9	30
2014	CH	41	40	10	2	3	4	0	84	5	473
2014	CH-02	40	44	9	3	2	1	1	86	5	169
2014	CH-03	39	37	9	3	4	7	0	83	7	182
2014	CH-04	42	32	18	2	3	4	0	76	5	72
2014	CH-05	41	45	8	0	0	5	0	91	0	35

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	36	45	11	4	2	2	0	83	6	380
2017	CH-02	37	42	13	5	2	2	0	80	8	129
2017	CH-03	34	45	12	4	1	2	1	81	6	156
2017	CH-04	35	48	6	4	2	4	0	87	7	47
2017	CH-05	35	51	10	0	3	0	0	86	3	30
2014	CH	40	41	10	3	3	2	0	83	6	473
2014	CH-02	43	42	10	2	2	1	0	86	5	169
2014	CH-03	41	37	11	4	4	3	0	80	8	182
2014	CH-04	34	41	13	4	3	5	0	79	7	72
2014	CH-05	33	56	8	3	0	0	0	89	3	35
2011	CH	31	44	12	5	4	4	1	78	10	560
2011	CH-01	41	46	6	0	0	7	0	93	0	15
2011	CH-02	30	44	13	5	4	3	0	77	9	214
2011	CH-03	34	40	12	5	5	3	1	77	10	200
2011	CH-04	21	45	19	6	4	5	0	70	11	66
2011	CH-05	27	55	2	14	2	0	0	82	16	48

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	45	36	10	5	3	0	0	82	8	379
2017	CH-02	41	42	13	1	3	0	0	83	4	128
2017	CH-03	45	36	9	7	3	1	0	81	10	155
2017	CH-04	56	30	8	6	0	0	0	86	6	48
2017	CH-05	42	33	14	12	0	0	0	74	12	30
2014	CH	43	39	11	4	2	0	0	83	6	473
2014	CH-02	42	41	11	3	2	0	0	84	5	169
2014	CH-03	43	40	10	3	4	1	0	83	7	182
2014	CH-04	43	35	12	6	1	1	1	80	8	72
2014	CH-05	47	35	16	3	0	0	0	82	3	35
2011	CH	36	38	13	7	4	1	0	75	11	560
2011	CH-01	53	26	14	7	0	0	0	79	7	15
2011	CH-02	35	39	14	8	3	1	0	75	11	214
2011	CH-03	39	38	13	6	4	0	0	77	10	200
2011	CH-04	38	30	14	11	6	1	0	69	17	66
2011	CH-05	30	45	18	6	2	0	0	74	8	48
2008	CH	32	43	12	9	4	1	0	76	13	483
2008	CH-01	24	33	18	19	6	0	0	58	25	16
2008	CH-02	30	46	12	8	3	1	0	76	11	177
2008	CH-03	34	41	9	12	3	1	0	75	15	191
2008	CH-04	27	44	14	6	8	0	0	71	14	49
2008	CH-05	39	47	9	3	0	3	0	88	3	34

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	37	33	17	8	5	0	0	70	13	381
2017	CH-02	38	34	21	4	4	0	0	72	7	129
2017	CH-03	37	31	14	12	5	1	0	69	17	156
2017	CH-04	32	41	14	9	4	0	0	73	13	48
2017	CH-05	39	35	20	3	3	0	0	73	6	30
2014	CH	25	40	19	10	5	1	0	66	15	473
2014	CH-02	28	44	17	7	4	1	0	73	11	169
2014	CH-03	21	40	23	9	6	1	0	61	15	182
2014	CH-04	22	37	20	8	11	1	1	60	19	72
2014	CH-05	35	32	14	19	0	0	0	67	19	35
2011	CH	29	39	20	6	4	1	1	69	11	559
2011	CH-01	41	32	20	7	0	0	0	73	7	15
2011	CH-02	31	39	16	8	4	0	0	71	12	214
2011	CH-03	31	37	20	5	5	1	0	69	11	200
2011	CH-04	17	43	29	6	3	2	0	61	10	65
2011	CH-05	28	38	26	4	4	0	0	66	8	48

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	35	36	17	7	4	0	0	71	12	381
2017	CH-02	35	38	20	4	4	0	0	73	7	129
2017	CH-03	35	36	16	9	4	0	0	71	14	156
2017	CH-04	32	34	24	6	4	0	0	66	9	48
2017	CH-05	35	41	14	7	3	0	0	77	10	30
2014	CH	24	41	20	10	5	0	0	66	14	473
2014	CH-02	25	46	15	11	4	0	0	71	15	169
2014	CH-03	21	41	24	7	7	1	0	63	14	182
2014	CH-04	26	35	21	12	5	1	0	61	17	72
2014	CH-05	35	32	20	13	0	0	0	67	13	35
2011	CH	25	42	18	10	4	0	1	68	14	558
2011	CH-01	27	59	7	0	7	0	0	86	7	15
2011	CH-02	27	42	14	11	5	0	0	70	16	213
2011	CH-03	27	38	22	9	4	0	0	65	13	200
2011	CH-04	18	42	25	14	2	0	0	60	15	66
2011	CH-05	24	42	22	8	4	0	0	66	12	47
2008	CH	26	40	17	10	5	0	0	67	16	484
2008	CH-01	18	38	18	25	0	0	0	56	25	16
2008	CH-02	27	38	19	10	5	1	0	66	15	178
2008	CH-03	28	39	16	13	4	0	0	67	17	191
2008	CH-04	17	50	15	2	13	0	2	69	15	49
2008	CH-05	36	50	3	6	6	0	0	86	11	34

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	29	27	19	12	7	5	0	60	20	381
2017	CH-02	26	31	21	10	6	6	0	61	17	129
2017	CH-03	29	25	20	13	8	4	0	57	22	156
2017	CH-04	28	30	22	8	3	8	0	63	13	48
2017	CH-05	38	22	13	27	0	0	0	60	27	30
2014	CH	26	25	23	13	9	4	0	54	22	473
2014	CH-02	26	26	25	12	8	3	0	53	20	169
2014	CH-03	24	24	22	13	11	7	0	51	25	182
2014	CH-04	27	23	24	13	9	4	0	52	24	72
2014	CH-05	38	32	8	11	6	3	3	74	17	35
2011	CH	28	26	20	12	8	5	1	58	21	560
2011	CH-01	40	25	28	7	0	0	0	65	7	15
2011	CH-02	30	23	21	10	9	7	0	56	20	214
2011	CH-03	29	30	16	14	8	3	0	60	23	200
2011	CH-04	24	28	25	12	5	5	2	56	18	66
2011	CH-05	26	25	22	14	6	4	4	55	21	48
2008	CH	25	34	19	10	8	5	0	61	19	481
2008	CH-01	24	25	14	18	13	6	0	52	33	16
2008	CH-02	24	37	17	11	7	5	0	63	19	178
2008	CH-03	26	32	19	10	6	5	0	62	18	189
2008	CH-04	16	35	23	4	18	4	0	53	23	49
2008	CH-05	40	27	18	6	9	0	0	68	15	33

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CH	17	54	29	381
2017	CH-02	15	59	26	129
2017	CH-03	18	54	28	156
2017	CH-04	12	50	38	48
2017	CH-05	27	47	26	30
2014	CH	17	44	39	473
2014	CH-02	13	45	42	169
2014	CH-03	22	42	36	182
2014	CH-04	20	39	41	72
2014	CH-05	3	60	37	35
2011	CH	20	46	35	559
2011	CH-01	34	45	21	15
2011	CH-02	17	49	34	214
2011	CH-03	20	46	34	199
2011	CH-04	8	52	40	66
2011	CH-05	40	30	30	48

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CH	14	45	24	8	3	6	64
2017	CH-02	9	53	26	6	0	6	19
2017	CH-03	15	46	28	4	4	3	27
2014	CH	28	20	29	13	9999	10	82
2014	CH-02	18	18	37	18	9999	8	22
2014	CH-03	30	25	27	14	9999	4	42
2014	CH-04	27	7	34	7	9999	25	14
2011	CH	26	26	25	9	9999	13	108
2011	CH-02	19	32	32	8	9999	9	37
2011	CH-03	25	25	28	13	9999	10	40
2011	CH-05	45	20	19	5	9999	10	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	14	86	380
2017	CH-02	11	89	129
2017	CH-03	18	82	155
2017	CH-04	10	90	48
2017	CH-05	26	74	30
2014	CH	13	87	473
2014	CH-02	17	83	169
2014	CH-03	12	88	182
2014	CH-04	12	88	72

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CH	44	53
2017	CH-02	59	14
2017	CH-03	33	25
2014	CH	49	60
2014	CH-02	61	28
2014	CH-03	43	22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CH	66	53
2017	CH-02	56	14
2017	CH-03	74	25
2014	CH	62	60
2014	CH-02	59	28
2014	CH-03	64	22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CH	9	53
2014	CH	17	60

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	CH-02	0	14
2014	CH-02	0	28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	CH-02	14
2017	CH-03	25
2014	CH-03	22

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CH-02	0	14
2014	CH	11	60

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	CH	53
2017	CH-02	14
2017	CH-03	25
2014	CH	60
2014	CH-02	28
2014	CH-03	22

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CH	40	53
2017	CH-02	58	14
2017	CH-03	30	25
2014	CH	41	60
2014	CH-02	32	28
2014	CH-03	46	22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CH	57	53
2017	CH-02	65	14
2017	CH-03	57	25
2014	CH	49	60
2014	CH-02	42	28
2014	CH-03	64	22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CH	50	53
2017	CH-02	45	14
2017	CH-03	48	25
2014	CH	51	60
2014	CH-02	46	28
2014	CH-03	56	22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CH	46	53
2017	CH-02	56	14
2017	CH-03	44	25
2014	CH	40	60
2014	CH-02	42	28
2014	CH-03	48	22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CH	39	53
2017	CH-03	32	25
2014	CH	26	60
2014	CH-03	45	22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CH	64	53
2017	CH-02	66	14
2017	CH-03	50	25
2014	CH	65	60
2014	CH-02	72	28
2014	CH-03	60	22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CH	32	53
2017	CH-02	34	14
2017	CH-03	34	25
2014	CH	41	60
2014	CH-02	31	28
2014	CH-03	43	22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CH	53
2017	CH-02	14
2017	CH-03	25
2014	CH-02	28

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CH	13	53
2014	CH	11	60

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CH	51	53
2017	CH-02	48	14
2017	CH-03	58	25
2014	CH	47	60
2014	CH-02	49	28
2014	CH-03	47	22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CH	20	53
2014	CH	32	60
2014	CH-02	32	28
2014	CH-03	30	22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CH	48	54
2017	CH-02	52	14
2017	CH-03	41	26
2014	CH	50	60
2014	CH-02	40	28
2014	CH-03	66	22

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CH	32	54
2017	CH-03	27	26
2014	CH	28	60
2014	CH-02	21	28
2014	CH-03	34	22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CH	9	54
2014	CH	15	60

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CH	15	54
2014	CH	22	60
2014	CH-03	40	22

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CH	9	54
2014	CH	22	60
2014	CH-03	43	22

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CH-02	0	14
2014	CH	13	60
2014	CH-02	17	28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CH	37	54
2017	CH-02	35	14
2017	CH-03	40	26
2014	CH	29	60
2014	CH-02	35	28

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CH	15	51
2014	CH	12	55

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CH	26	51
2017	CH-03	31	24
2014	CH	25	55
2014	CH-02	33	25
2014	CH-03	25	20

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CH	14	51
2014	CH	14	55

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CH-02	0	13
2014	CH	20	55
2014	CH-03	38	20

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CH	22	51
2017	CH-02	39	13
2014	CH	9	55

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	CH-02	13
2014	CH	55
2014	CH-02	25
2014	CH-03	20

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CH	15	51
2014	CH-03	0	20

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CH	12	51
2017	CH-02	0	13
2014	CH	12	55

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CH	28	51
2017	CH-03	24	24
2014	CH	18	55
2014	CH-03	32	20

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CH	11	51
2014	CH	15	55
2014	CH-03	28	20

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CH	50	51
2017	CH-02	47	13
2017	CH-03	49	24
2014	CH	47	55
2014	CH-02	54	25
2014	CH-03	37	20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CH	51
2017	CH-02	13
2017	CH-03	24
2014	CH	55
2014	CH-02	25
2014	CH-03	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CH	43	51
2017	CH-02	53	13
2017	CH-03	40	24
2014	CH	51	55
2014	CH-02	65	25
2014	CH-03	42	20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CH-02	0	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CH	12	51
2017	CH-02	0	13
2014	CH	11	55

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	96	4	53
2017	CH-02	93	7	14
2017	CH-03	100	0	25

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	15	13	18	7	6	32	8	47	22	380
2017	CH-02	17	13	18	5	4	36	6	52	17	129
2017	CH-03	12	16	16	5	7	34	9	50	21	155
2017	CH-04	13	8	14	12	4	38	11	40	33	48
2017	CH-05	19	10	27	9	13	13	10	38	28	30
2014	CH	14	16	19	4	7	30	9	49	19	472
2014	CH-02	10	13	20	5	10	31	11	39	26	169
2014	CH-03	11	20	16	4	7	31	11	53	18	181
2014	CH-04	21	16	18	4	4	31	5	58	13	72
2014	CH-05	33	14	21	5	3	22	3	62	10	35

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	28	33	20	4	4	12	0	69	9	381
2017	CH-02	31	36	19	2	1	10	0	75	4	129
2017	CH-03	24	31	20	5	5	15	0	65	11	156
2017	CH-04	27	33	20	4	2	14	0	70	7	48
2017	CH-05	32	36	16	10	6	0	0	68	16	30
2014	CH	26	29	19	5	5	15	1	65	12	473
2014	CH-02	22	29	21	7	6	13	2	59	16	169
2014	CH-03	27	29	16	5	6	17	0	68	13	182
2014	CH-04	30	24	18	5	1	21	0	68	9	72
2014	CH-05	36	25	26	2	0	11	0	68	2	35
2011	CH	27	39	13	6	4	10	1	74	11	558
2011	CH-01	26	54	7	0	0	13	0	92	0	15
2011	CH-02	26	39	15	6	4	8	1	72	11	213
2011	CH-03	27	39	10	7	5	11	0	74	14	199
2011	CH-04	24	32	18	8	0	18	0	68	9	66
2011	CH-05	26	47	16	4	0	8	0	78	5	48

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	23	59	12	5	1	1	0	83	5	381
2017	CH-02	18	56	18	7	0	2	0	75	7	129
2017	CH-03	22	63	9	4	1	1	0	86	5	156
2017	CH-04	28	62	7	2	2	0	0	90	4	48
2017	CH-05	39	41	14	3	0	0	3	82	3	30
2014	CH	21	55	16	5	1	1	0	77	7	473
2014	CH-02	15	52	20	9	2	1	0	68	11	169
2014	CH-03	22	55	15	5	1	2	0	79	7	182
2014	CH-04	24	60	14	3	0	0	0	84	3	72
2014	CH-05	33	60	8	0	0	0	0	92	0	35
2011	CH	21	55	12	5	2	2	2	79	8	559
2011	CH-01	27	25	14	0	6	7	21	73	8	15
2011	CH-02	17	57	12	6	4	3	0	77	11	213
2011	CH-03	22	56	12	6	3	0	1	80	9	200
2011	CH-04	24	60	11	3	0	0	1	86	3	66
2011	CH-05	32	47	12	4	0	2	4	83	4	48
2008	CH	20	51	14	8	3	2	1	74	12	484
2008	CH-01	13	45	13	18	0	6	6	65	21	16
2008	CH-02	17	46	17	12	6	3	1	64	18	178
2008	CH-03	20	58	10	6	3	2	0	80	9	191
2008	CH-04	35	46	17	2	0	0	0	82	2	49
2008	CH-05	33	50	9	6	0	0	3	85	6	34

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	9	28	23	8	3	25	4	53	15	380
2017	CH-02	7	29	25	7	1	26	4	52	12	129
2017	CH-03	9	32	18	9	2	27	3	58	16	155
2017	CH-04	10	11	26	9	8	31	6	33	26	48
2017	CH-05	18	25	23	13	0	14	7	55	16	30
2014	CH	7	26	29	7	3	22	6	46	14	473
2014	CH-02	8	29	29	5	1	23	4	51	9	169
2014	CH-03	5	26	30	6	3	22	6	44	13	182
2014	CH-04	5	19	21	15	9	24	8	34	34	72
2014	CH-05	14	24	30	5	0	21	5	52	7	35
2011	CH	7	22	24	8	4	28	6	45	19	560
2011	CH-01	20	12	27	0	0	19	21	55	0	15
2011	CH-02	6	22	24	7	6	29	7	44	19	214
2011	CH-03	7	24	23	10	3	27	6	46	21	200
2011	CH-04	3	24	21	13	3	34	1	42	24	66
2011	CH-05	12	16	34	6	4	18	10	39	13	48

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	42	35	10	3	2	7	0	84	5	381
2017	CH-02	40	42	8	3	1	5	0	87	4	129
2017	CH-03	40	33	11	4	3	9	0	81	8	156
2017	CH-04	57	21	12	4	2	4	0	81	6	48
2017	CH-05	42	31	14	0	0	10	3	84	0	30
2014	CH	39	36	12	4	1	6	1	81	6	473
2014	CH-02	35	40	13	4	2	5	0	80	6	169
2014	CH-03	40	36	13	3	1	7	0	82	4	182
2014	CH-04	45	31	9	8	1	6	0	81	10	72
2014	CH-05	51	38	5	5	0	0	0	89	5	35
2011	CH	37	37	12	3	2	8	2	82	5	560
2011	CH-01	20	38	14	0	0	6	21	80	0	15
2011	CH-02	33	41	12	3	1	8	1	81	5	214
2011	CH-03	40	35	11	3	2	8	1	82	6	200
2011	CH-04	50	23	14	3	1	7	1	80	5	66
2011	CH-05	36	45	14	0	0	2	4	85	0	48
2008	CH	31	36	12	6	2	12	1	77	10	485
2008	CH-01	25	31	6	13	0	19	6	75	17	16
2008	CH-02	27	34	13	5	2	19	0	75	9	178
2008	CH-03	33	39	9	6	3	9	0	80	10	192
2008	CH-04	39	35	14	4	2	7	0	79	7	49
2008	CH-05	34	35	12	9	3	6	3	75	12	34

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	33	35	12	5	2	14	0	78	7	380
2017	CH-02	33	40	12	4	1	10	0	81	5	129
2017	CH-03	29	31	13	7	2	18	0	73	10	156
2017	CH-04	48	19	14	2	2	15	0	78	5	47
2017	CH-05	32	41	10	3	0	10	3	84	4	30
2014	CH	29	37	15	4	2	12	1	75	7	473
2014	CH-02	29	42	12	3	2	11	0	80	6	169
2014	CH-03	27	39	17	4	2	11	1	75	6	182
2014	CH-04	30	29	13	9	3	16	0	70	14	72
2014	CH-05	36	25	18	5	3	13	0	69	10	35
2011	CH	30	33	16	4	1	13	2	74	6	558
2011	CH-01	26	33	14	0	0	6	21	80	0	15
2011	CH-02	28	37	17	3	1	13	1	75	5	213
2011	CH-03	32	31	15	4	2	15	1	75	7	200
2011	CH-04	29	25	21	6	3	15	1	64	11	65
2011	CH-05	33	39	16	2	0	6	4	80	2	48
2008	CH	31	34	16	6	3	9	1	72	10	484
2008	CH-01	24	37	26	0	6	6	0	66	7	16
2008	CH-02	29	33	19	5	2	9	2	70	8	178
2008	CH-03	33	36	12	6	3	10	0	77	10	191
2008	CH-04	29	35	18	6	2	10	0	71	8	49
2008	CH-05	39	35	11	12	3	0	0	74	14	34

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	6	94	379
2017	CH-02	5	95	128
2017	CH-03	7	93	156
2014	CH	7	93	472
2014	CH-02	7	93	169
2014	CH-03	7	93	182
2014	CH-04	11	89	71
2014	CH-05	0	100	35

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CH	95	23
2014	CH	66	33
2014	CH-02	70	10
2014	CH-03	66	15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CH	0	23

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CH	23
2014	CH	33
2014	CH-02	10
2014	CH-03	15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CH	29	22
2014	CH	31	34
2014	CH-02	55	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CH	47	22
2014	CH	27	34

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CH	21	22
2014	CH	17	34

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CH	0	22

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CH	22	22
2014	CH	21	34

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	CH	0	22

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CH	22
2014	CH	34
2014	CH-02	11
2014	CH-03	15

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CH	22	23
2014	CH	15	33

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CH	0	23

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CH	0	23

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CH	0	23
2014	CH-03	0	15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CH	66	23
2014	CH	58	33
2014	CH-02	61	10
2014	CH-03	54	15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CH	0	23

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	CH	23
2014	CH	30
2014	CH-03	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CH	0	23

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CH	22	23

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CH	35	23

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CH	0	23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CH	62	23
2014	CH	46	30
2014	CH-03	44	13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CH	0	23
2014	CH-03	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CH	74	23
2014	CH	64	30
2014	CH-03	63	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	95	5	23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	14	18	18	3	3	36	8	57	10	381
2017	CH-02	20	19	16	1	3	34	7	65	8	129
2017	CH-03	9	22	17	1	3	40	8	60	8	156
2017	CH-04	8	8	14	11	2	44	12	38	29	48
2017	CH-05	19	19	24	6	0	23	10	56	9	30
2014	CH	14	16	18	3	2	36	11	56	9	471
2014	CH-02	12	13	20	5	2	36	12	47	14	169
2014	CH-03	12	20	16	2	2	39	9	61	8	180
2014	CH-04	14	14	21	3	1	35	10	53	7	72
2014	CH-05	25	19	16	0	0	27	13	73	0	35

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	28	34	17	3	2	15	1	73	6	380
2017	CH-02	34	34	17	2	2	9	2	76	5	129
2017	CH-03	24	35	15	2	2	22	1	76	5	155
2017	CH-04	19	37	16	7	2	20	0	70	11	48
2017	CH-05	29	39	23	6	0	3	0	70	6	30
2014	CH	27	32	17	3	2	18	2	73	6	473
2014	CH-02	27	35	17	3	2	14	2	73	6	169
2014	CH-03	25	34	13	4	1	21	1	75	7	182
2014	CH-04	27	26	20	1	1	21	3	70	4	72
2014	CH-05	30	27	24	0	0	19	0	71	0	35
2011	CH	34	34	14	4	2	11	1	78	7	558
2011	CH-01	26	54	0	7	0	13	0	92	8	15
2011	CH-02	36	34	15	3	3	8	1	77	7	214
2011	CH-03	32	32	15	5	3	13	0	73	9	198
2011	CH-04	34	27	17	2	0	19	2	77	2	66
2011	CH-05	39	51	4	2	0	2	2	94	2	48

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	16	27	21	16	16	1	3	45	33	379
2017	CH-02	15	27	24	15	18	0	1	43	33	128
2017	CH-03	16	31	19	14	14	2	3	50	30	156
2017	CH-04	18	22	22	14	19	0	4	42	34	48
2017	CH-05	14	25	20	28	10	0	3	40	39	30

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	11	25	31	19	13	0	1	36	33	380
2017	CH-02	11	28	33	17	11	0	0	39	28	129
2017	CH-03	11	25	28	20	15	1	1	36	36	155
2017	CH-04	0	27	35	27	12	0	0	27	38	48
2017	CH-05	10	26	33	15	16	0	0	36	31	30

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	20	33	25	12	6	1	3	55	19	380
2017	CH-02	22	43	24	5	5	0	1	66	10	129
2017	CH-03	22	27	24	14	5	2	6	53	21	155
2017	CH-04	12	27	31	22	9	0	0	39	30	48
2017	CH-05	3	46	28	23	0	0	0	49	23	30

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	14	22	26	17	19	1	1	37	37	381
2017	CH-02	13	26	29	16	15	0	2	40	31	129
2017	CH-03	14	21	19	18	24	2	1	36	44	156
2017	CH-04	8	21	35	16	18	2	0	30	34	48
2017	CH-05	10	20	31	23	16	0	0	30	39	30

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	41	27	14	3	4	0	10	76	8	381
2017	CH-02	50	27	12	2	1	0	9	84	3	129
2017	CH-03	36	27	12	6	5	1	13	74	13	156
2017	CH-04	39	23	20	2	7	0	8	69	9	48
2017	CH-05	22	45	20	0	6	0	6	72	7	30

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	25	36	22	10	7	0	1	61	16	377
2017	CH-02	29	38	20	7	5	0	1	68	12	126
2017	CH-03	22	35	23	11	8	1	1	58	19	156
2017	CH-04	30	26	23	15	7	0	0	56	21	48
2017	CH-05	13	45	29	6	6	0	0	58	12	30

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	24	34	25	11	4	1	1	59	16	375
2017	CH-02	30	36	23	9	2	1	0	66	11	126
2017	CH-03	22	37	23	11	4	1	2	61	15	154
2017	CH-04	22	29	33	14	2	0	0	51	16	48
2017	CH-05	10	29	39	16	7	0	0	39	22	30

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	20	38	22	12	5	1	2	60	17	374
2017	CH-02	22	44	19	9	5	0	2	67	14	124
2017	CH-03	23	34	23	12	3	1	3	60	16	156
2017	CH-04	11	43	26	18	0	2	0	55	19	48
2017	CH-05	13	34	27	20	7	0	0	47	26	30

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	27	38	21	8	4	1	2	66	13	377
2017	CH-02	28	41	18	7	3	1	2	71	10	126
2017	CH-03	27	38	20	7	3	1	3	68	11	156
2017	CH-04	27	31	31	7	4	0	0	59	11	48
2017	CH-05	20	38	17	22	3	0	0	57	26	30

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	29	31	22	11	4	1	2	62	15	375
2017	CH-02	29	36	23	9	2	1	1	66	11	126
2017	CH-03	30	28	20	12	3	1	4	62	16	154
2017	CH-04	27	28	22	15	9	0	0	55	23	48
2017	CH-05	16	39	29	7	6	3	0	57	13	30

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	46	27	14	5	5	1	2	75	10	381
2017	CH-02	48	28	16	3	4	0	1	77	7	129
2017	CH-03	43	25	14	8	6	1	3	70	15	156
2017	CH-04	42	38	11	4	2	0	2	83	6	48
2017	CH-05	53	14	20	3	3	0	6	71	7	30

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	66	14	6	3	3	1	6	86	7	381
2017	CH-02	69	16	5	3	2	0	5	89	6	129
2017	CH-03	62	14	8	3	4	1	8	83	9	156
2017	CH-04	73	17	6	2	0	0	2	92	2	48
2017	CH-05	59	16	6	6	3	0	10	83	10	30

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	51	28	9	4	3	5	83	7	381
2017	CH-02	48	30	11	6	1	5	81	7	129
2017	CH-03	52	28	9	3	3	5	84	6	156
2017	CH-04	55	32	6	0	2	4	91	2	48
2017	CH-05	42	25	14	10	6	3	70	16	30

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	53	20	12	5	5	0	4	77	10	380
2017	CH-02	52	22	11	5	4	0	5	79	10	128
2017	CH-03	55	17	14	5	4	1	5	75	10	156
2017	CH-04	55	26	10	2	4	0	2	83	7	48
2017	CH-05	48	20	13	13	3	0	3	70	16	30

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	48	17	4	1	1	0	28	90	4	380
2017	CH-02	57	11	2	2	1	1	28	95	3	129
2017	CH-03	47	18	3	1	1	0	29	93	2	155
2017	CH-04	35	16	8	0	0	0	41	87	0	48
2017	CH-05	36	39	16	3	3	0	3	77	6	30

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	66	15	5	2	1	1	12	92	2	380
2017	CH-02	73	10	3	2	0	0	12	95	2	129
2017	CH-03	63	15	5	2	1	1	14	91	3	156
2017	CH-04	66	15	13	0	2	0	4	84	2	47
2017	CH-05	61	30	0	0	0	0	9	100	0	30

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	59	19	7	4	3	1	6	84	8	381
2017	CH-02	50	22	10	8	4	1	6	77	13	129
2017	CH-03	63	19	7	1	3	1	6	88	4	156
2017	CH-04	68	21	2	2	2	0	4	93	5	48
2017	CH-05	74	16	0	3	0	0	6	96	4	30

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	48	31	11	3	1	0	5	84	5	380
2017	CH-02	48	31	16	2	2	0	2	80	4	129
2017	CH-03	48	30	9	4	1	1	8	85	5	156
2017	CH-04	37	43	11	7	0	0	2	82	7	47
2017	CH-05	67	20	5	3	0	0	3	91	4	30

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	8	33	43	10	6	1	40	16	380
2017	CH-02	7	41	42	5	5	0	48	10	129
2017	CH-03	6	24	49	13	5	3	31	19	156
2017	CH-04	11	37	33	10	9	0	48	19	47
2017	CH-05	6	32	46	6	10	0	38	16	30

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	6	13	47	23	10	0	1	33	19	381
2017	CH-02	6	6	45	32	11	0	0	43	12	129
2017	CH-03	6	16	49	16	11	1	1	28	22	156
2017	CH-04	10	12	46	25	7	0	0	31	23	48
2017	CH-05	3	16	49	27	6	0	0	33	19	30

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	26	44	14	8	4	4	73	12	381
2017	CH-02	23	47	19	7	2	2	72	9	129
2017	CH-03	23	42	14	8	5	7	70	15	156
2017	CH-04	32	45	8	9	2	4	80	11	48
2017	CH-05	35	51	7	7	0	0	86	7	30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	22	39	18	12	6	2	1	63	19	381
2017	CH-02	23	44	21	8	4	0	1	67	12	129
2017	CH-03	21	33	18	15	8	4	1	57	24	156
2017	CH-04	27	35	14	18	5	0	0	62	23	48
2017	CH-05	25	42	20	10	3	0	0	67	13	30

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	15	85	381
2017	CH-02	7	93	129
2017	CH-03	17	83	156
2017	CH-04	22	78	48
2014	CH	13	87	471
2014	CH-02	14	86	169
2014	CH-03	14	86	180
2014	CH-04	15	85	72

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CH	85	15	55
2017	CH-03	82	18	27
2017	CH-04	90	10	10
2014	CH	84	16	61
2014	CH-02	83	17	24
2014	CH-03	92	8	23
2014	CH-04	71	29	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	58	23	4	8	4	0	2	83	13	46
2017	CH-03	48	22	5	10	10	0	5	73	21	22
2014	CH	64	20	7	4	2	2	2	87	6	51
2014	CH-02	60	20	5	10	5	0	0	80	15	20
2014	CH-03	57	30	4	0	0	4	4	95	0	21

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	22	26	26	13	11	2	1	22	78	381
2017	CH-02	21	25	29	10	12	2	0	22	78	129
2017	CH-03	21	28	23	15	10	2	1	22	78	156
2017	CH-04	16	26	30	15	10	2	0	17	83	48
2017	CH-05	33	18	30	7	10	3	0	34	66	30

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CH	15	286
2017	CH-02	14	97
2017	CH-03	17	118
2017	CH-04	15	39
2017	CH-05	0	20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CH	46	286
2017	CH-02	40	97
2017	CH-03	49	118
2017	CH-04	48	39
2017	CH-05	54	20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CH	12	286
2017	CH-02	15	97
2017	CH-03	9	118
2017	CH-04	13	39
2017	CH-05	11	20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CH	44	286
2017	CH-02	41	97
2017	CH-03	41	118
2017	CH-04	62	39
2017	CH-05	57	20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CH	7	286
2017	CH-02	9	97
2017	CH-03	8	118
2017	CH-04	5	39
2017	CH-05	0	20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CH	47	286
2017	CH-02	49	97
2017	CH-03	52	118
2017	CH-04	30	39
2017	CH-05	30	20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CH	4	53	18	11	3	12	280
2017	CH-02	5	53	15	8	2	17	95
2017	CH-03	5	54	17	11	2	12	116
2017	CH-04	0	58	15	15	7	5	39
2017	CH-05	0	39	38	17	0	6	19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	10	25	17	17	19	3	9	39	41	289
2017	CH-02	11	30	20	16	13	0	10	45	32	99
2017	CH-03	9	16	14	17	28	7	9	29	54	118
2017	CH-04	8	33	22	15	15	3	5	44	32	39
2017	CH-05	5	24	26	30	10	5	0	31	42	20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CH	2	11	12	21	43	3	7	15	71	289
2017	CH-02	3	14	14	21	40	1	7	18	66	99
2017	CH-03	2	13	10	19	45	4	8	17	72	118
2017	CH-04	2	3	15	22	44	8	7	6	77	39
2017	CH-05	0	10	15	24	46	5	0	10	74	20

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - CH

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me