2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 28 51 5 13 3 0 0 79 16 1841
2017 BI-01 37 59 5 0 0 0 0 95 0 25
2017 BI-02 29 53 4 13 2 0 0 81 15 462
2017 BI-03 29 47 6 15 3 0 0 76 18 711
2017 BI-04 24 57 5 11 3 0 0 81 14 467
2017 BI-05 25 54 3 13 5 0 0 79 19 142
2014 BI 24 50 7 15 5 0 0 73 20 2206
2014 BI-01 52 44 4 0 0 0 0 96 0 22
2014 BI-02 24 49 6 17 4 0 0 73 21 562
2014 BI-03 25 49 6 14 6 0 0 73 20 848
2014 BI-04 20 53 8 15 4 0 0 73 20 562
2014 BI-05 25 51 5 15 4 0 0 76 19 172
2011 BI 29 51 4 12 4 0 0 80 15 2426
2011 BI-01 49 34 6 11 0 0 0 83 11 45
2011 BI-02 28 52 5 12 3 0 0 80 15 684
2011 BI-03 28 51 5 12 4 0 0 79 16 957
2011 BI-04 29 52 4 12 3 0 0 81 15 540
2011 BI-05 33 49 2 11 5 0 0 82 16 175
2008 BI 30 50 5 10 4 0 0 81 15 1967
2008 BI-01 42 39 0 15 4 0 0 81 19 52
2008 BI-02 27 53 6 10 4 0 0 80 14 555
2008 BI-03 33 48 4 11 4 0 0 81 15 779
2008 BI-04 28 54 4 9 5 0 0 83 14 395
2008 BI-05 31 48 6 10 5 0 0 79 15 147

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 68 19 5 4 1 1 1 90 5 1836
2017 BI-01 81 15 5 0 0 0 0 95 0 25
2017 BI-02 65 23 4 4 1 1 2 90 5 461
2017 BI-03 71 17 4 4 1 1 1 90 6 708
2017 BI-04 65 20 7 4 2 1 1 87 6 466
2017 BI-05 75 17 1 3 1 1 1 94 4 142
2014 BI 69 18 6 3 2 1 1 89 5 2207
2014 BI-01 61 23 12 0 4 0 0 84 4 22
2014 BI-02 69 20 5 3 1 1 1 90 4 562
2014 BI-03 70 17 5 3 2 1 2 90 5 849
2014 BI-04 66 19 6 5 2 1 1 87 7 562
2014 BI-05 70 17 8 1 2 1 1 89 3 172
2011 BI 71 19 5 3 1 1 1 91 4 2427
2011 BI-01 78 11 4 2 0 2 2 93 2 45
2011 BI-02 72 19 4 2 1 1 1 92 3 685
2011 BI-03 70 19 3 4 2 1 2 91 5 957
2011 BI-04 69 19 6 4 1 1 1 89 5 540
2011 BI-05 71 19 6 2 1 2 0 91 3 175
2008 BI 71 18 4 4 1 1 1 91 6 1965
2008 BI-01 73 19 2 4 0 2 0 94 4 52
2008 BI-02 70 21 4 3 2 0 1 92 4 555
2008 BI-03 73 15 3 4 2 1 1 90 6 779
2008 BI-04 70 18 5 5 1 1 1 89 6 393
2008 BI-05 71 20 3 3 1 1 1 92 4 147

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 67 16 5 6 4 0 2 84 11 1837
2017 BI-01 64 20 8 8 0 0 0 84 8 25
2017 BI-02 66 17 5 5 4 0 3 86 9 460
2017 BI-03 68 13 5 7 4 0 2 83 11 710
2017 BI-04 66 16 5 6 6 0 1 83 12 466
2017 BI-05 63 22 6 7 3 0 0 85 10 142
2014 BI 67 15 5 7 4 0 2 84 12 2204
2014 BI-01 52 27 0 4 16 0 0 79 21 22
2014 BI-02 70 15 5 6 1 0 2 87 8 561
2014 BI-03 66 14 4 8 5 0 3 82 14 848
2014 BI-04 66 14 5 8 4 1 1 82 13 561
2014 BI-05 68 17 6 5 3 0 1 86 8 172
2011 BI 69 13 4 7 4 0 1 84 12 2427
2011 BI-01 76 7 8 4 0 0 4 87 5 45
2011 BI-02 71 14 5 6 2 0 1 86 9 685
2011 BI-03 68 13 4 8 5 0 2 82 14 957
2011 BI-04 69 13 4 8 5 0 1 83 12 540
2011 BI-05 68 15 3 9 4 0 0 84 13 175
2008 BI 69 13 4 8 5 0 1 83 12 1964
2008 BI-01 75 15 4 4 2 0 0 90 6 52
2008 BI-02 67 17 6 6 4 0 1 85 9 556
2008 BI-03 70 9 3 9 6 0 2 81 15 777
2008 BI-04 69 15 3 8 4 1 1 85 12 393
2008 BI-05 66 18 6 5 6 0 0 84 11 147

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 35 36 7 13 8 0 0 71 22 1838
2017 BI-01 40 34 0 23 4 0 0 73 27 25
2017 BI-02 38 39 7 12 4 0 0 77 16 460
2017 BI-03 36 36 8 12 7 0 0 73 19 711
2017 BI-04 30 35 6 15 14 0 1 65 28 466
2017 BI-05 32 34 9 16 9 0 0 66 25 142
2014 BI 36 35 8 11 10 0 0 71 21 2207
2014 BI-01 52 48 0 0 0 0 0 100 0 22
2014 BI-02 39 40 7 8 5 0 0 79 14 562
2014 BI-03 36 35 8 12 8 0 0 72 20 849
2014 BI-04 31 32 8 14 14 0 0 63 28 562
2014 BI-05 35 31 6 11 17 0 0 66 28 172
2011 BI 40 37 8 10 5 0 0 77 15 2422
2011 BI-01 48 32 11 2 6 0 0 80 9 45
2011 BI-02 39 38 9 9 4 0 0 78 13 683
2011 BI-03 39 39 8 10 4 0 0 78 14 955
2011 BI-04 40 35 8 10 8 0 0 74 18 539
2011 BI-05 43 34 9 9 5 0 0 77 14 175

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 23 44 13 14 6 0 0 68 20 1837
2017 BI-01 44 35 9 8 4 0 0 80 12 25
2017 BI-02 22 45 13 15 5 0 0 67 20 458
2017 BI-03 24 43 12 14 6 0 0 68 20 711
2017 BI-04 19 45 15 14 7 0 0 64 21 468
2017 BI-05 25 49 8 14 4 0 0 74 18 142
2014 BI 18 41 15 18 7 0 0 59 26 2205
2014 BI-01 36 48 17 0 0 0 0 83 0 22
2014 BI-02 15 41 16 20 8 0 0 56 28 561
2014 BI-03 20 40 14 18 7 0 0 60 26 849
2014 BI-04 17 44 14 17 7 0 0 61 25 561
2014 BI-05 28 37 16 15 5 0 0 65 20 172
2011 BI 24 45 13 13 5 0 0 70 18 2426
2011 BI-01 37 35 2 15 11 0 0 72 25 45
2011 BI-02 20 42 15 16 7 0 1 62 23 685
2011 BI-03 24 46 12 12 4 0 1 71 17 957
2011 BI-04 27 46 13 11 2 0 0 73 14 539
2011 BI-05 34 47 9 7 2 0 1 82 9 175
2008 BI 19 44 14 16 6 1 1 64 22 1968
2008 BI-01 23 35 19 8 13 0 2 59 21 52
2008 BI-02 17 43 13 20 6 1 1 60 26 556
2008 BI-03 20 43 14 15 7 1 1 63 22 779
2008 BI-04 20 46 14 13 5 1 0 67 19 395
2008 BI-05 22 50 12 12 3 0 0 72 16 147

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 51 37 6 5 2 0 0 88 6 1836
2017 BI-01 67 20 13 0 0 0 0 87 0 25
2017 BI-02 49 37 6 6 2 0 0 86 8 461
2017 BI-03 51 38 6 4 2 0 0 88 6 710
2017 BI-04 50 37 7 4 2 0 0 87 6 464
2017 BI-05 64 29 3 4 0 0 0 92 4 142
2014 BI 44 40 8 6 2 0 0 84 8 2206
2014 BI-01 40 47 4 8 0 0 0 87 8 22
2014 BI-02 41 42 8 5 3 0 0 84 8 562
2014 BI-03 44 40 8 6 3 0 0 83 9 848
2014 BI-04 46 38 7 5 2 0 0 85 8 562
2014 BI-05 50 39 5 4 1 1 0 90 5 172
2011 BI 47 38 8 5 2 0 0 86 7 2426
2011 BI-01 62 20 7 11 0 0 0 82 11 45
2011 BI-02 43 41 9 5 1 0 0 85 6 685
2011 BI-03 46 40 7 5 2 0 0 85 7 957
2011 BI-04 51 35 8 5 1 0 0 86 6 539
2011 BI-05 53 39 6 2 1 0 0 92 2 175
2008 BI 43 43 7 5 2 0 0 86 7 1968
2008 BI-01 46 34 10 10 0 0 0 81 10 52
2008 BI-02 39 45 8 6 2 0 0 84 8 556
2008 BI-03 44 42 6 6 2 0 0 86 7 779
2008 BI-04 44 43 7 4 2 0 0 88 6 395
2008 BI-05 49 43 2 4 2 0 0 92 6 147

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 53 37 4 4 2 0 0 90 6 1834
2017 BI-01 59 33 0 8 0 0 0 92 8 25
2017 BI-02 50 36 6 6 2 0 0 86 8 460
2017 BI-03 52 37 5 4 2 0 0 89 6 709
2017 BI-04 53 39 3 3 2 0 0 92 5 465
2017 BI-05 66 29 3 3 0 0 0 94 3 142
2014 BI 47 39 6 6 3 0 0 86 8 2206
2014 BI-01 41 44 4 11 0 0 0 84 11 22
2014 BI-02 42 40 7 7 4 0 0 82 11 561
2014 BI-03 45 41 6 5 3 0 0 86 8 849
2014 BI-04 52 35 5 5 2 0 0 88 7 562
2014 BI-05 56 35 6 3 1 1 0 91 3 172
2011 BI 50 39 6 4 1 0 0 89 6 2423
2011 BI-01 65 17 13 4 0 0 0 82 4 45
2011 BI-02 44 42 6 6 1 0 0 86 7 684
2011 BI-03 49 40 5 4 2 0 0 89 6 957
2011 BI-04 53 37 6 4 1 0 0 90 4 538
2011 BI-05 61 34 2 3 0 0 0 95 3 175
2008 BI 45 45 5 5 1 0 0 89 6 1967
2008 BI-01 46 44 6 4 0 0 0 90 4 52
2008 BI-02 40 46 6 6 1 0 0 87 7 556
2008 BI-03 45 45 5 5 1 0 0 90 6 778
2008 BI-04 48 45 4 3 1 0 0 92 4 395
2008 BI-05 50 43 3 3 1 1 0 93 4 147

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 49 38 6 5 1 0 0 88 6 1834
2017 BI-01 55 28 13 4 0 0 0 83 4 25
2017 BI-02 51 39 6 3 1 0 0 90 4 460
2017 BI-03 52 37 5 5 1 0 0 89 6 709
2017 BI-04 42 41 7 8 1 1 0 84 9 464
2017 BI-05 52 39 4 2 3 0 0 91 5 142
2014 BI 46 38 9 6 1 0 0 84 7 2204
2014 BI-01 45 47 4 0 4 0 0 91 4 22
2014 BI-02 46 41 6 5 1 0 0 87 6 562
2014 BI-03 47 36 9 6 1 0 0 84 7 848
2014 BI-04 42 38 10 8 1 1 0 81 9 560
2014 BI-05 49 33 11 6 1 0 0 82 7 172

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 43 35 9 8 5 0 0 78 13 1837
2017 BI-01 43 24 24 9 0 0 0 67 9 25
2017 BI-02 42 37 9 6 4 0 1 80 11 460
2017 BI-03 45 33 9 8 4 0 0 79 12 710
2017 BI-04 42 34 9 10 5 0 0 76 15 466
2017 BI-05 37 36 10 12 6 0 0 73 17 142
2014 BI 37 35 12 10 5 0 0 72 15 2207
2014 BI-01 45 31 12 9 0 4 0 78 9 22
2014 BI-02 40 34 12 8 4 1 1 75 13 562
2014 BI-03 37 33 12 10 7 0 0 71 17 849
2014 BI-04 38 34 12 10 5 0 0 72 16 562
2014 BI-05 31 43 13 11 2 0 0 74 13 172
2011 BI 40 39 9 8 4 0 0 79 11 2423
2011 BI-01 55 28 2 8 5 0 2 85 13 45
2011 BI-02 36 42 9 9 3 0 0 79 12 682
2011 BI-03 43 36 10 7 3 0 1 79 11 957
2011 BI-04 41 39 9 6 4 0 0 81 10 539
2011 BI-05 35 43 10 8 5 0 0 77 13 175

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 21 24 12 15 16 4 8 51 35 1833
2017 BI-01 27 23 13 11 12 0 14 58 27 25
2017 BI-02 27 26 12 14 11 4 6 59 28 458
2017 BI-03 23 25 11 12 15 4 11 56 31 710
2017 BI-04 15 21 13 18 22 4 7 40 45 465
2017 BI-05 13 24 14 27 18 1 3 39 47 142
2014 BI 19 24 12 18 17 3 8 48 39 2207
2014 BI-01 27 30 9 25 0 4 4 62 28 22
2014 BI-02 25 28 10 15 12 3 6 59 30 562
2014 BI-03 18 22 12 17 17 2 10 46 40 849
2014 BI-04 15 22 14 17 21 4 7 42 42 562
2014 BI-05 18 23 12 25 19 1 2 42 46 172
2011 BI 22 23 9 18 18 2 6 50 40 2421
2011 BI-01 32 11 11 6 24 4 12 50 36 45
2011 BI-02 27 29 8 14 16 2 4 59 32 683
2011 BI-03 20 22 9 20 17 3 8 48 42 955
2011 BI-04 20 20 12 19 21 2 6 43 44 538
2011 BI-05 15 22 9 28 23 1 2 38 53 175
2008 BI 20 25 10 18 18 3 6 49 40 1968
2008 BI-01 23 31 4 19 17 2 4 57 39 52
2008 BI-02 22 29 9 18 13 3 6 55 35 556
2008 BI-03 19 24 9 17 18 4 8 50 40 779
2008 BI-04 20 22 12 18 21 3 4 45 42 395
2008 BI-05 16 25 10 23 25 1 1 41 48 147

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 37 45 8 7 2 0 0 83 9 1840
2017 BI-01 46 37 17 0 0 0 0 83 0 25
2017 BI-02 39 43 8 7 3 0 0 82 10 462
2017 BI-03 38 45 9 6 2 0 0 83 8 711
2017 BI-04 32 49 9 8 2 0 0 81 10 466
2017 BI-05 47 42 3 7 1 0 0 89 8 142
2014 BI 28 49 10 8 4 0 0 78 12 2207
2014 BI-01 48 39 4 4 4 0 0 88 8 22
2014 BI-02 28 50 10 7 5 0 0 78 12 562
2014 BI-03 28 48 10 9 5 0 0 76 13 849
2014 BI-04 28 50 10 8 4 0 0 78 12 562
2014 BI-05 36 50 8 5 2 0 0 86 6 172
2011 BI 34 44 11 7 4 0 0 77 11 2421
2011 BI-01 53 32 6 2 6 0 0 85 8 45
2011 BI-02 31 46 13 6 4 0 0 77 10 681
2011 BI-03 32 44 12 8 4 0 0 76 12 956
2011 BI-04 37 41 10 8 4 0 0 78 12 539
2011 BI-05 37 48 8 5 2 1 0 85 7 175
2008 BI 34 43 10 9 4 0 0 78 13 1956
2008 BI-01 50 30 13 4 2 0 0 81 6 52
2008 BI-02 30 46 11 9 4 0 0 77 13 553
2008 BI-03 35 41 10 9 5 0 0 76 14 773
2008 BI-04 36 45 8 9 2 1 0 81 11 392
2008 BI-05 33 49 7 8 3 0 0 83 11 147

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 24 38 16 14 8 1 0 62 22 1839
2017 BI-01 35 43 13 8 0 0 0 79 8 25
2017 BI-02 25 38 14 13 9 1 0 64 22 461
2017 BI-03 25 36 16 15 7 1 0 62 22 710
2017 BI-04 20 37 19 14 9 0 0 58 23 467
2017 BI-05 24 42 13 16 5 0 0 66 21 142
2014 BI 19 37 18 17 10 0 0 56 26 2206
2014 BI-01 32 39 13 4 12 0 0 71 16 22
2014 BI-02 19 36 19 15 11 0 0 56 26 562
2014 BI-03 18 36 18 17 10 0 0 54 28 849
2014 BI-04 19 37 17 19 8 0 0 56 26 561
2014 BI-05 22 43 17 13 5 0 0 66 18 172
2011 BI 19 41 16 14 9 0 0 61 23 2425
2011 BI-01 29 35 16 4 16 0 0 64 20 45
2011 BI-02 17 43 17 13 9 0 0 60 23 685
2011 BI-03 19 41 15 16 9 1 0 60 25 958
2011 BI-04 21 40 18 13 7 0 0 62 20 539
2011 BI-05 17 44 16 15 7 0 0 61 22 173

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 31 45 10 10 4 0 0 77 14 1835
2017 BI-01 38 40 9 13 0 0 0 78 13 24
2017 BI-02 28 46 10 12 4 0 0 74 16 460
2017 BI-03 32 46 9 10 4 0 0 78 14 708
2017 BI-04 32 46 10 9 2 0 0 78 12 467
2017 BI-05 36 45 8 7 3 0 0 81 10 142

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 42 42 8 6 2 0 0 84 8 1838
2017 BI-01 43 40 13 5 0 0 0 82 5 25
2017 BI-02 35 47 8 6 4 0 0 82 10 461
2017 BI-03 42 42 9 6 1 0 0 84 7 711
2017 BI-04 46 40 6 5 2 0 0 86 7 467
2017 BI-05 52 40 5 1 2 0 0 92 3 140
2014 BI 38 42 10 7 2 1 0 81 9 2205
2014 BI-01 31 52 5 9 4 0 0 83 12 22
2014 BI-02 33 42 13 10 2 1 0 76 12 562
2014 BI-03 38 44 10 6 3 0 0 81 8 848
2014 BI-04 43 40 8 6 2 1 0 83 8 561
2014 BI-05 48 43 6 2 1 1 0 91 3 172
2011 BI 37 43 11 6 2 1 0 81 8 2426
2011 BI-01 53 34 7 2 2 2 0 89 4 45
2011 BI-02 30 47 11 9 2 0 0 78 11 685
2011 BI-03 37 43 11 6 2 1 0 80 8 958
2011 BI-04 42 42 8 4 2 1 0 85 6 540
2011 BI-05 44 38 11 5 3 0 0 82 7 173
2008 BI 38 42 10 7 3 1 0 80 10 1966
2008 BI-01 35 50 14 0 0 2 0 86 0 52
2008 BI-02 32 45 12 6 4 0 0 78 10 556
2008 BI-03 38 41 9 8 3 1 0 79 11 778
2008 BI-04 44 38 8 7 2 1 0 83 9 394
2008 BI-05 43 43 7 3 3 1 0 87 6 147

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 29 40 12 12 6 0 0 69 18 1839
2017 BI-01 39 41 12 7 0 0 0 80 7 25
2017 BI-02 28 40 14 10 8 0 0 67 18 461
2017 BI-03 31 38 11 13 6 1 0 70 18 711
2017 BI-04 26 43 13 12 6 0 0 69 19 466
2017 BI-05 35 42 9 11 3 0 0 77 14 142

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 55 35 8 2 1 0 0 89 3 1836
2017 BI-01 63 37 0 0 0 0 0 100 0 25
2017 BI-02 52 37 7 2 2 0 0 89 4 462
2017 BI-03 53 36 8 3 1 0 0 89 4 707
2017 BI-04 55 34 8 3 0 0 0 89 3 466
2017 BI-05 66 25 6 2 0 0 0 92 2 142
2014 BI 56 33 7 3 1 0 0 89 4 2204
2014 BI-01 74 18 4 4 0 0 0 92 4 22
2014 BI-02 51 37 8 3 1 0 0 88 4 561
2014 BI-03 56 32 7 3 1 0 0 88 5 849
2014 BI-04 58 31 7 3 1 0 0 89 4 560
2014 BI-05 61 32 3 3 1 0 0 93 4 172
2011 BI 55 36 6 2 1 0 0 91 3 2423
2011 BI-01 78 14 9 0 0 0 0 91 0 45
2011 BI-02 52 39 7 2 1 0 0 91 3 684
2011 BI-03 53 37 6 2 1 0 0 91 3 957
2011 BI-04 57 33 6 3 1 0 0 91 3 537
2011 BI-05 60 30 7 3 0 0 0 90 3 175

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 29 46 10 10 4 0 0 75 14 1832
2017 BI-01 44 39 9 8 0 0 0 83 8 25
2017 BI-02 29 45 10 11 4 0 0 75 15 460
2017 BI-03 29 47 10 9 4 0 0 76 14 705
2017 BI-04 27 46 12 10 4 0 0 73 15 466
2017 BI-05 32 50 5 11 2 0 0 82 13 142
2014 BI 20 45 13 14 7 0 0 65 22 2206
2014 BI-01 41 38 4 13 4 0 0 79 17 22
2014 BI-02 17 45 14 14 9 0 1 63 23 562
2014 BI-03 21 44 13 14 8 0 0 65 22 849
2014 BI-04 22 44 12 15 6 0 0 67 21 561
2014 BI-05 21 53 11 11 4 0 0 74 15 172
2011 BI 27 46 10 11 5 0 0 74 16 2424
2011 BI-01 45 30 7 13 5 0 0 75 18 44
2011 BI-02 25 49 12 10 4 0 0 73 15 684
2011 BI-03 26 47 10 12 4 1 0 73 17 957
2011 BI-04 29 45 10 10 5 0 0 74 15 539
2011 BI-05 33 41 8 13 5 0 0 74 18 175

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 34 36 15 10 4 0 0 71 15 1833
2017 BI-01 41 51 4 0 0 0 5 96 0 25
2017 BI-02 37 35 14 8 5 0 0 72 13 460
2017 BI-03 35 37 13 10 4 0 0 72 14 706
2017 BI-04 29 35 18 13 4 0 1 65 17 466
2017 BI-05 37 36 15 9 3 0 0 73 12 142
2014 BI 27 40 15 12 6 0 0 67 18 2206
2014 BI-01 53 29 9 8 0 0 0 82 8 22
2014 BI-02 25 40 14 14 7 1 1 65 21 562
2014 BI-03 29 38 16 11 7 0 0 67 17 848
2014 BI-04 27 40 15 13 5 0 0 67 18 562
2014 BI-05 28 47 14 8 2 0 0 76 10 172

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 29 40 16 10 4 1 0 70 15 1834
2017 BI-01 36 42 17 0 0 0 5 82 0 25
2017 BI-02 29 42 14 10 4 0 0 72 15 461
2017 BI-03 30 40 16 9 4 1 0 71 13 706
2017 BI-04 26 39 18 11 5 1 0 66 16 466
2017 BI-05 36 35 14 10 4 0 0 72 14 142
2014 BI 23 38 19 12 6 1 0 62 19 2205
2014 BI-01 36 39 12 4 4 0 4 79 9 22
2014 BI-02 23 40 19 12 5 1 0 64 17 562
2014 BI-03 23 38 19 12 8 1 0 61 20 848
2014 BI-04 24 37 21 12 6 0 0 61 18 561
2014 BI-05 27 39 16 16 3 1 0 65 19 172
2011 BI 31 42 14 9 2 1 1 75 11 2421
2011 BI-01 56 17 11 11 0 0 5 77 11 45
2011 BI-02 27 47 14 9 2 1 0 75 11 684
2011 BI-03 34 40 13 9 3 1 1 75 12 955
2011 BI-04 31 44 12 9 2 1 1 76 11 538
2011 BI-05 33 39 18 5 4 1 0 73 9 174

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 43 42 9 4 2 0 0 85 6 1831
2017 BI-01 56 36 8 0 0 0 0 92 0 25
2017 BI-02 45 42 7 5 2 0 0 86 7 459
2017 BI-03 45 40 8 5 1 0 0 85 6 706
2017 BI-04 36 46 13 3 1 0 0 83 5 466
2017 BI-05 48 37 10 5 0 0 0 85 5 141
2014 BI 38 42 10 6 3 0 0 80 9 2206
2014 BI-01 49 48 0 0 4 0 0 96 4 22
2014 BI-02 36 44 12 6 2 0 0 80 8 562
2014 BI-03 38 42 10 6 4 0 0 80 10 848
2014 BI-04 38 43 10 6 3 0 0 81 9 562
2014 BI-05 40 44 8 6 2 1 0 84 7 172
2011 BI 41 44 9 5 2 0 0 85 7 2423
2011 BI-01 63 27 4 4 2 0 0 89 6 45
2011 BI-02 40 45 9 4 2 0 0 85 6 682
2011 BI-03 40 44 9 5 2 0 0 84 7 956
2011 BI-04 42 42 9 6 2 0 0 84 7 540
2011 BI-05 41 50 5 3 1 0 0 91 4 175
2008 BI 42 43 8 5 2 0 0 85 7 1967
2008 BI-01 52 31 15 0 2 0 0 83 2 52
2008 BI-02 40 43 9 6 2 0 0 84 8 556
2008 BI-03 44 41 8 5 3 0 0 85 7 779
2008 BI-04 40 47 6 6 1 1 0 87 6 394
2008 BI-05 41 47 4 5 3 0 0 88 7 147

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 31 38 18 8 5 0 0 69 12 1839
2017 BI-01 44 36 17 4 0 0 0 79 4 25
2017 BI-02 37 39 15 5 3 0 0 76 8 462
2017 BI-03 31 39 17 8 3 1 1 71 12 711
2017 BI-04 30 39 20 5 5 0 1 69 11 467
2017 BI-05 15 28 23 21 13 0 0 43 34 140
2014 BI 28 37 20 9 5 0 0 66 14 2205
2014 BI-01 30 49 4 13 4 0 0 79 17 22
2014 BI-02 31 41 18 7 3 1 0 72 10 562
2014 BI-03 27 36 22 10 6 0 0 63 16 848
2014 BI-04 32 37 19 7 5 0 0 69 12 561
2014 BI-05 16 37 24 15 9 0 0 52 24 172
2011 BI 25 37 22 10 6 0 0 62 16 2426
2011 BI-01 31 43 13 6 4 0 2 76 11 45
2011 BI-02 23 40 22 9 5 0 0 63 15 684
2011 BI-03 27 35 22 10 6 0 0 62 16 958
2011 BI-04 27 38 22 8 6 0 0 65 13 540
2011 BI-05 13 31 27 17 12 0 0 44 29 174
2008 BI 19 34 24 13 9 0 0 54 21 1968
2008 BI-01 31 44 17 4 4 0 0 75 8 52
2008 BI-02 21 35 25 12 6 1 1 56 19 556
2008 BI-03 19 36 23 13 8 0 0 55 22 779
2008 BI-04 20 33 27 11 8 0 0 54 19 395
2008 BI-05 9 24 28 21 18 0 0 32 40 147

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 8 21 39 20 9 1 2 30 30 1830
2017 BI-01 0 17 31 23 17 4 9 46 19 25
2017 BI-02 5 18 39 23 11 2 2 35 24 457
2017 BI-03 8 21 39 20 9 1 2 30 30 708
2017 BI-04 11 22 39 17 8 0 2 26 34 466
2017 BI-05 8 21 47 20 3 0 1 23 30 142
2014 BI 8 28 40 16 5 1 2 21 38 2202
2014 BI-01 4 25 52 9 0 0 10 10 33 22
2014 BI-02 8 28 38 16 7 1 2 24 37 562
2014 BI-03 9 29 40 16 4 1 2 20 38 848
2014 BI-04 9 26 41 18 5 1 1 23 36 559
2014 BI-05 7 33 46 12 2 1 0 14 40 171
2011 BI 10 26 40 16 5 1 2 21 38 2425
2011 BI-01 4 26 30 22 4 2 11 31 35 45
2011 BI-02 9 27 41 16 6 0 1 22 36 684
2011 BI-03 11 27 39 15 6 1 3 21 39 958
2011 BI-04 12 24 41 18 3 0 2 22 36 539
2011 BI-05 10 35 41 12 2 0 0 15 45 174
2008 BI 10 30 38 14 5 1 1 20 42 1962
2008 BI-01 4 19 50 18 8 2 0 26 23 52
2008 BI-02 9 31 38 14 5 1 1 19 42 554
2008 BI-03 9 29 37 16 6 2 1 22 39 777
2008 BI-04 13 31 37 14 4 0 0 18 44 394
2008 BI-05 9 41 36 12 2 1 0 14 50 146

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 8 19 34 22 12 2 3 36 29 1827
2017 BI-01 12 7 20 20 21 5 16 51 25 25
2017 BI-02 7 17 36 20 13 3 3 36 26 457
2017 BI-03 8 20 34 21 13 2 2 35 29 706
2017 BI-04 10 19 31 25 11 2 2 37 31 464
2017 BI-05 6 22 42 22 8 1 0 30 28 142
2014 BI 13 25 31 19 8 3 2 28 39 2199
2014 BI-01 21 12 30 5 18 4 10 27 38 22
2014 BI-02 12 29 31 15 8 3 2 25 43 562
2014 BI-03 15 24 29 20 7 3 3 29 41 844
2014 BI-04 12 21 30 24 10 2 2 35 34 559
2014 BI-05 11 27 41 13 7 1 0 20 38 172
2011 BI 11 22 31 23 10 2 2 34 34 2422
2011 BI-01 12 15 15 29 22 6 0 55 29 45
2011 BI-02 9 21 34 22 9 3 2 33 32 683
2011 BI-03 13 24 28 21 11 2 2 32 38 957
2011 BI-04 10 20 31 26 10 2 1 37 31 539
2011 BI-05 11 22 34 26 5 1 1 31 34 174
2008 BI 16 22 32 18 8 2 2 27 40 1962
2008 BI-01 11 8 31 35 5 8 2 45 21 52
2008 BI-02 15 23 31 17 8 3 2 27 40 554
2008 BI-03 17 21 31 18 8 2 2 27 40 777
2008 BI-04 15 23 33 19 8 2 1 28 39 394
2008 BI-05 15 31 35 12 6 0 0 18 46 146

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 19 29 29 13 6 1 3 19 51 1834
2017 BI-01 12 16 20 32 5 0 17 44 33 25
2017 BI-02 17 30 27 13 7 2 4 21 50 459
2017 BI-03 23 30 26 11 6 1 3 18 55 709
2017 BI-04 18 27 33 15 5 1 1 21 46 466
2017 BI-05 19 28 38 10 4 0 1 14 48 142
2014 BI 29 28 25 10 5 1 2 16 59 2197
2014 BI-01 34 21 26 0 5 4 10 6 64 22
2014 BI-02 31 28 24 10 4 2 2 14 61 562
2014 BI-03 30 27 25 9 4 2 2 14 60 843
2014 BI-04 26 27 25 14 6 0 1 20 54 558
2014 BI-05 27 30 26 12 5 0 0 16 57 172
2011 BI 21 28 29 14 5 1 2 20 51 2422
2011 BI-01 13 22 23 16 17 4 4 36 39 45
2011 BI-02 17 28 32 15 5 2 2 20 46 684
2011 BI-03 21 28 28 14 6 1 2 20 51 956
2011 BI-04 24 29 27 14 4 1 2 19 54 539
2011 BI-05 29 29 27 13 2 0 0 14 58 174
2008 BI 20 26 30 14 5 2 2 20 49 1959
2008 BI-01 11 19 36 20 6 4 4 28 33 52
2008 BI-02 18 27 33 12 4 2 3 17 48 551
2008 BI-03 20 27 27 16 6 3 2 23 50 777
2008 BI-04 22 25 32 14 5 1 1 20 48 393
2008 BI-05 27 25 33 12 3 1 0 15 52 147

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 6 15 36 28 12 1 2 41 22 1828
2017 BI-01 0 7 17 27 29 0 21 70 9 25
2017 BI-02 3 11 32 35 16 1 2 52 14 456
2017 BI-03 5 14 39 28 12 1 1 40 19 706
2017 BI-04 10 16 38 25 9 0 1 35 26 465
2017 BI-05 10 33 36 16 4 0 1 21 43 142
2014 BI 8 18 39 25 8 1 2 34 26 2198
2014 BI-01 4 13 17 43 13 0 10 62 19 22
2014 BI-02 6 12 37 30 12 1 2 43 18 561
2014 BI-03 7 19 40 25 6 0 2 32 27 846
2014 BI-04 9 20 41 23 7 0 1 30 29 557
2014 BI-05 10 27 45 16 2 0 0 18 37 172
2011 BI 8 18 36 27 9 1 2 37 26 2419
2011 BI-01 7 4 23 40 22 2 2 64 11 44
2011 BI-02 5 13 36 34 10 1 2 45 18 684
2011 BI-03 6 18 35 28 10 1 2 39 25 955
2011 BI-04 11 21 39 22 6 1 1 28 33 539
2011 BI-05 16 26 43 13 2 0 1 15 42 172
2008 BI 9 20 37 23 8 1 1 32 30 1961
2008 BI-01 2 6 29 45 17 0 2 63 8 52
2008 BI-02 6 15 40 26 10 2 1 38 22 555
2008 BI-03 7 20 35 25 10 2 2 35 28 775
2008 BI-04 13 25 42 17 3 0 1 21 37 393
2008 BI-05 20 36 29 11 3 0 0 15 56 147

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 17 25 27 16 9 2 3 26 45 1830
2017 BI-01 4 21 16 15 24 0 21 49 30 25
2017 BI-02 14 24 25 19 13 2 4 34 40 457
2017 BI-03 16 25 28 17 9 2 3 28 43 707
2017 BI-04 20 27 30 15 5 1 1 21 48 465
2017 BI-05 32 24 29 12 1 0 2 13 57 142
2014 BI 23 29 28 12 4 1 2 17 54 2199
2014 BI-01 17 25 31 8 9 0 10 19 47 22
2014 BI-02 20 24 29 16 7 2 3 24 46 561
2014 BI-03 24 30 26 12 4 1 2 16 57 846
2014 BI-04 21 32 30 11 4 1 1 15 55 559
2014 BI-05 27 35 29 7 1 0 1 8 63 171
2011 BI 22 28 28 13 6 1 2 20 51 2422
2011 BI-01 9 18 26 23 21 2 0 45 28 45
2011 BI-02 21 27 29 14 6 1 2 21 49 684
2011 BI-03 22 27 26 14 6 1 3 22 51 957
2011 BI-04 23 28 30 11 4 2 2 16 53 537
2011 BI-05 22 37 28 8 4 0 1 12 60 174
2008 BI 21 26 28 14 8 2 2 22 49 1963
2008 BI-01 9 17 29 22 14 4 6 39 29 52
2008 BI-02 18 26 27 14 9 3 3 24 47 554
2008 BI-03 21 24 26 14 9 3 3 24 48 777
2008 BI-04 22 28 30 13 5 0 1 18 51 394
2008 BI-05 26 31 34 6 3 0 0 9 57 147

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 9 17 30 25 13 3 4 41 27 1826
2017 BI-01 5 11 27 16 24 0 17 49 18 25
2017 BI-02 9 18 28 22 15 3 5 41 29 455
2017 BI-03 9 18 30 23 12 3 4 38 29 707
2017 BI-04 8 15 31 31 13 1 2 45 23 465
2017 BI-05 8 19 32 30 10 0 1 40 27 142
2014 BI 9 15 28 29 13 2 4 45 25 2200
2014 BI-01 13 9 13 26 13 8 18 53 29 22
2014 BI-02 11 15 26 26 15 4 4 44 27 562
2014 BI-03 9 17 28 29 11 2 4 43 27 848
2014 BI-04 8 12 26 35 14 1 5 52 20 557
2014 BI-05 5 18 41 25 9 0 3 34 24 171
2011 BI 9 19 28 25 12 2 4 40 30 2418
2011 BI-01 11 5 13 24 25 6 15 63 20 45
2011 BI-02 8 19 29 25 11 3 4 38 30 680
2011 BI-03 10 21 26 24 12 3 4 39 33 955
2011 BI-04 9 17 31 27 12 2 2 41 27 539
2011 BI-05 10 19 31 29 8 1 3 38 30 174
2008 BI 14 24 27 21 9 3 2 32 39 1964
2008 BI-01 6 8 25 30 17 6 8 55 15 52
2008 BI-02 12 22 25 21 14 3 2 37 37 555
2008 BI-03 15 24 27 19 9 3 3 30 42 777
2008 BI-04 13 25 32 22 5 2 1 28 39 394
2008 BI-05 13 32 32 17 4 0 1 21 46 147

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 17 28 32 11 6 3 3 19 47 1832
2017 BI-01 12 4 24 24 20 5 12 52 19 25
2017 BI-02 16 29 31 11 7 3 4 20 47 459
2017 BI-03 20 28 30 10 7 3 2 17 51 707
2017 BI-04 14 25 37 14 6 2 2 21 41 467
2017 BI-05 19 30 38 11 2 0 1 13 49 141
2014 BI 24 26 30 11 5 2 3 17 52 2203
2014 BI-01 17 30 30 0 9 4 10 11 54 22
2014 BI-02 25 25 29 9 6 3 3 16 53 561
2014 BI-03 25 26 30 10 5 2 3 15 54 847
2014 BI-04 20 24 32 15 6 2 2 21 46 561
2014 BI-05 26 28 31 10 3 0 1 14 55 172
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 71 13 6 4 3 1 3 87 6 1836
2017 BI-01 70 21 5 0 0 0 5 95 0 25
2017 BI-02 75 10 6 2 3 1 4 89 5 458
2017 BI-03 71 13 6 4 2 1 4 88 6 710
2017 BI-04 67 14 7 5 4 1 2 83 9 467
2017 BI-05 69 18 8 3 1 1 1 87 5 142
2014 BI 73 11 4 4 3 0 4 88 8 2206
2014 BI-01 83 9 0 8 0 0 0 92 8 22
2014 BI-02 76 10 4 2 2 0 5 92 4 562
2014 BI-03 73 10 4 5 4 0 5 87 9 848
2014 BI-04 70 13 6 5 4 0 2 85 10 563
2014 BI-05 69 20 3 4 2 0 2 90 6 172
2011 BI 70 12 5 5 4 1 3 86 9 2425
2011 BI-01 73 7 2 2 6 0 9 88 9 45
2011 BI-02 74 10 5 3 2 1 4 89 6 684
2011 BI-03 70 12 3 6 5 1 4 86 11 958
2011 BI-04 68 13 7 7 3 0 2 82 10 538
2011 BI-05 63 21 4 6 5 0 2 85 11 175
2008 BI 70 10 5 4 5 1 6 85 10 1966
2008 BI-01 73 4 8 4 6 0 6 82 10 52
2008 BI-02 72 9 4 3 3 0 8 88 7 554
2008 BI-03 70 9 5 4 6 1 6 84 11 779
2008 BI-04 68 10 5 5 6 1 4 83 12 395
2008 BI-05 65 17 6 8 4 0 0 82 12 147

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 23 33 16 11 6 7 4 63 19 1840
2017 BI-01 35 32 25 0 0 5 5 73 0 25
2017 BI-02 22 32 14 11 7 7 6 62 21 461
2017 BI-03 26 30 16 9 5 10 4 65 16 710
2017 BI-04 21 37 16 13 7 5 2 61 22 468
2017 BI-05 22 42 18 11 3 3 2 67 14 142
2014 BI 29 32 14 9 7 5 4 67 17 2207
2014 BI-01 49 35 4 4 4 4 0 87 9 22
2014 BI-02 28 33 13 10 6 6 4 67 18 562
2014 BI-03 28 31 15 8 8 5 6 65 18 848
2014 BI-04 29 33 14 10 7 4 4 67 18 563
2014 BI-05 35 40 14 6 2 1 3 78 8 172

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 41 33 9 10 6 1 0 75 16 1839
2017 BI-01 48 25 20 8 0 0 0 72 8 25
2017 BI-02 38 33 10 11 7 1 0 72 18 461
2017 BI-03 44 32 9 9 5 1 0 77 14 710
2017 BI-04 38 34 9 12 6 1 0 72 18 468
2017 BI-05 40 41 10 7 2 0 1 81 9 142
2014 BI 43 31 8 10 6 1 0 76 16 2206
2014 BI-01 36 44 12 4 4 0 0 80 8 22
2014 BI-02 42 33 8 10 6 1 0 76 16 562
2014 BI-03 45 29 9 10 5 1 1 75 16 849
2014 BI-04 41 34 7 9 8 1 0 75 17 562
2014 BI-05 54 29 7 7 2 1 0 84 9 172

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 34 38 12 9 4 2 0 74 14 1834
2017 BI-01 36 40 16 5 4 0 0 76 8 25
2017 BI-02 37 34 9 11 6 2 0 73 18 460
2017 BI-03 36 37 12 10 3 1 1 75 13 709
2017 BI-04 31 41 13 7 5 2 0 73 13 464
2017 BI-05 37 46 9 4 1 1 2 85 6 142
2014 BI 35 40 10 9 4 1 1 76 13 2207
2014 BI-01 54 34 0 4 4 4 0 92 8 22
2014 BI-02 30 43 11 9 5 1 1 75 14 562
2014 BI-03 37 38 10 9 4 1 0 76 14 848
2014 BI-04 35 40 10 9 4 1 1 77 13 563
2014 BI-05 37 43 7 10 1 1 1 82 10 172
2011 BI 34 39 10 10 4 1 1 75 14 2428
2011 BI-01 55 25 7 0 7 4 2 86 7 45
2011 BI-02 29 42 12 11 4 2 0 72 16 685
2011 BI-03 35 36 10 11 5 1 1 74 16 958
2011 BI-04 34 40 11 9 3 2 1 76 12 540
2011 BI-05 43 41 7 6 2 0 0 84 9 175
2008 BI 33 40 9 11 5 1 1 75 16 1967
2008 BI-01 40 38 6 15 0 0 0 78 15 52
2008 BI-02 33 37 12 10 6 1 2 72 16 556
2008 BI-03 34 39 9 12 5 1 1 74 17 778
2008 BI-04 31 43 9 10 4 3 0 76 14 395
2008 BI-05 40 43 5 8 3 1 1 84 11 147

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 27 31 14 11 7 9 1 65 20 1838
2017 BI-01 23 31 12 11 0 23 0 70 14 25
2017 BI-02 22 30 14 14 10 9 0 57 27 460
2017 BI-03 28 30 14 10 7 11 1 66 19 710
2017 BI-04 26 32 15 11 6 9 0 65 18 467
2017 BI-05 46 32 8 8 3 1 2 80 11 142
2014 BI 28 29 14 11 7 8 2 63 21 2206
2014 BI-01 36 30 0 4 4 21 4 89 11 22
2014 BI-02 22 29 16 12 12 8 2 56 26 562
2014 BI-03 27 28 14 13 7 9 1 62 23 849
2014 BI-04 31 30 15 9 5 9 1 68 15 563
2014 BI-05 44 32 10 9 2 2 1 78 12 171
2011 BI 32 28 12 12 7 7 1 66 21 2426
2011 BI-01 51 20 11 5 4 8 0 78 10 45
2011 BI-02 24 29 15 16 8 7 1 58 26 685
2011 BI-03 31 25 13 12 8 8 2 63 23 957
2011 BI-04 34 32 9 10 6 7 2 73 17 540
2011 BI-05 53 30 9 7 1 1 0 83 8 174
2008 BI 34 29 13 11 7 6 1 67 19 1966
2008 BI-01 39 36 8 8 4 6 0 80 12 52
2008 BI-02 31 28 15 13 8 5 1 62 22 555
2008 BI-03 33 28 13 11 7 7 1 66 20 778
2008 BI-04 36 30 12 10 6 6 0 71 17 395
2008 BI-05 45 32 8 9 3 2 1 80 12 147

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 8 19 19 18 11 20 4 37 39 1840
2017 BI-01 19 14 11 12 11 32 0 49 34 25
2017 BI-02 7 15 19 17 13 24 5 32 41 461
2017 BI-03 9 19 17 18 10 23 5 38 39 711
2017 BI-04 8 21 23 20 11 16 2 35 37 468
2017 BI-05 11 34 14 22 8 8 2 50 34 141
2014 BI 9 20 20 18 11 17 4 37 37 2206
2014 BI-01 23 13 13 21 13 17 0 44 41 22
2014 BI-02 8 17 21 16 12 20 5 34 38 562
2014 BI-03 9 19 20 18 10 17 5 37 37 848
2014 BI-04 10 20 20 17 14 17 2 38 38 563
2014 BI-05 10 37 19 23 5 3 2 50 30 172

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 46 39 6 6 2 0 0 85 8 1838
2017 BI-01 61 28 8 4 0 0 0 89 4 25
2017 BI-02 47 38 6 6 2 0 0 85 9 461
2017 BI-03 51 35 5 5 2 0 1 87 7 708
2017 BI-04 41 41 8 8 1 0 0 82 9 468
2017 BI-05 39 50 6 4 1 0 1 89 5 142
2014 BI 47 38 6 6 2 0 0 86 8 2208
2014 BI-01 70 21 4 0 4 0 0 91 4 22
2014 BI-02 45 42 5 6 2 0 0 87 7 562
2014 BI-03 49 37 6 6 2 0 0 86 8 849
2014 BI-04 46 38 7 8 2 0 0 84 10 563
2014 BI-05 51 42 3 3 1 0 0 93 4 172
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 40 36 10 9 5 1 0 76 14 1841
2017 BI-01 59 33 5 0 4 0 0 92 4 25
2017 BI-02 35 38 10 10 6 1 0 74 16 461
2017 BI-03 42 35 9 8 4 1 0 78 12 711
2017 BI-04 43 33 10 9 4 0 0 77 13 468
2017 BI-05 38 38 9 11 4 0 0 76 15 142
2014 BI 36 38 11 10 5 0 0 74 15 2208
2014 BI-01 39 44 8 0 8 0 0 84 8 22
2014 BI-02 31 40 11 12 5 0 1 72 17 562
2014 BI-03 37 38 11 8 5 0 0 76 13 849
2014 BI-04 38 36 11 9 5 0 1 75 14 563
2014 BI-05 37 41 10 11 1 0 1 78 12 172
2011 BI 34 39 12 10 5 0 0 73 15 2423
2011 BI-01 47 29 10 5 8 2 0 77 13 45
2011 BI-02 30 38 15 11 5 0 0 69 16 685
2011 BI-03 35 39 10 11 5 0 0 74 16 956
2011 BI-04 34 40 13 8 5 0 0 74 12 538
2011 BI-05 32 40 15 9 4 0 0 72 13 174
2008 BI 28 37 13 12 8 1 1 66 21 1966
2008 BI-01 36 33 8 16 7 0 0 69 23 52
2008 BI-02 26 39 14 12 8 1 1 66 20 556
2008 BI-03 29 34 12 13 10 1 1 64 23 778
2008 BI-04 28 42 12 10 7 0 1 70 18 395
2008 BI-05 29 39 10 14 7 1 1 69 21 147

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 47 30 10 7 3 2 0 79 11 1841
2017 BI-01 55 37 0 8 0 0 0 92 8 25
2017 BI-02 46 29 10 8 4 2 1 78 12 461
2017 BI-03 48 30 9 7 4 2 0 80 11 711
2017 BI-04 47 30 12 6 3 2 0 78 9 468
2017 BI-05 45 36 9 8 3 0 0 80 10 142
2014 BI 44 32 11 6 4 2 0 78 10 2208
2014 BI-01 48 35 4 0 12 0 0 83 12 22
2014 BI-02 42 34 11 5 4 3 1 79 10 562
2014 BI-03 47 29 12 6 4 2 0 77 10 849
2014 BI-04 43 33 11 7 4 2 1 78 11 563
2014 BI-05 43 39 8 7 1 2 1 84 8 172
2011 BI 43 32 12 8 4 1 0 76 12 2425
2011 BI-01 50 31 0 11 2 4 2 86 14 45
2011 BI-02 39 32 14 9 4 1 1 73 13 685
2011 BI-03 44 32 11 8 3 1 0 78 11 958
2011 BI-04 46 29 13 5 5 2 0 76 11 538
2011 BI-05 42 37 9 8 3 1 0 80 11 174
2008 BI 39 33 11 8 6 3 0 74 15 1964
2008 BI-01 48 28 10 10 2 2 0 78 12 52
2008 BI-02 38 33 12 7 6 3 0 74 14 554
2008 BI-03 40 32 9 9 6 3 0 74 16 778
2008 BI-04 40 33 11 8 7 2 0 74 15 395
2008 BI-05 36 36 14 5 5 4 0 75 10 146

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 43 34 9 9 5 1 0 78 13 1837
2017 BI-01 56 31 5 8 0 0 0 87 8 25
2017 BI-02 42 33 10 9 5 1 0 75 14 460
2017 BI-03 44 34 8 10 4 1 0 78 14 709
2017 BI-04 43 36 9 7 5 0 0 79 12 467
2017 BI-05 44 38 8 6 4 0 0 82 10 142
2014 BI 40 36 9 9 4 1 0 76 14 2207
2014 BI-01 36 52 0 8 4 0 0 88 12 22
2014 BI-02 37 37 10 10 5 1 0 75 15 562
2014 BI-03 41 35 11 9 5 1 0 76 13 849
2014 BI-04 39 37 8 11 4 1 1 77 15 562
2014 BI-05 45 35 8 9 3 1 0 81 12 172
2011 BI 37 36 10 11 5 0 0 74 16 2424
2011 BI-01 47 24 14 7 6 2 0 72 13 45
2011 BI-02 35 35 13 13 4 1 0 70 17 684
2011 BI-03 37 38 9 10 5 0 0 75 15 958
2011 BI-04 38 37 11 9 5 0 0 75 14 538
2011 BI-05 43 33 5 15 4 0 0 75 20 174
2008 BI 33 35 11 11 8 1 0 69 19 1963
2008 BI-01 40 35 6 15 4 0 0 75 19 52
2008 BI-02 34 32 13 12 8 1 0 67 20 554
2008 BI-03 33 35 11 11 8 1 0 69 20 777
2008 BI-04 33 39 9 10 9 0 0 72 19 395
2008 BI-05 34 42 9 9 5 1 0 77 14 147

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 78 10 5 2 1 1 3 92 3 1837
2017 BI-01 80 16 5 0 0 0 0 95 0 25
2017 BI-02 81 10 3 1 2 1 4 95 2 459
2017 BI-03 79 10 4 2 1 1 3 92 3 710
2017 BI-04 74 11 6 3 2 1 3 88 6 467
2017 BI-05 79 11 6 3 0 0 1 91 3 142
2014 BI 79 10 3 2 2 0 4 93 4 2207
2014 BI-01 91 5 0 4 0 0 0 96 4 22
2014 BI-02 81 11 3 0 1 0 4 95 2 561
2014 BI-03 80 8 3 2 2 0 5 92 4 849
2014 BI-04 75 12 5 3 2 1 2 89 6 563
2014 BI-05 82 12 1 1 2 1 1 95 3 172
2011 BI 78 9 5 2 2 0 4 91 4 2426
2011 BI-01 87 0 2 2 0 0 9 95 2 45
2011 BI-02 79 7 5 1 2 1 5 91 4 684
2011 BI-03 78 9 4 2 3 0 4 91 5 959
2011 BI-04 76 11 5 3 2 1 2 89 5 539
2011 BI-05 79 8 6 1 3 0 2 90 4 174
2008 BI 79 7 3 2 3 0 6 92 6 1959
2008 BI-01 80 11 4 0 2 0 4 94 2 52
2008 BI-02 80 6 3 2 1 1 8 93 4 553
2008 BI-03 79 6 3 3 3 0 6 91 6 774
2008 BI-04 77 8 4 2 4 1 4 90 6 395
2008 BI-05 83 9 0 3 4 0 1 93 7 147

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 54 26 7 5 3 4 2 84 8 1835
2017 BI-01 57 32 7 3 0 0 0 89 3 25
2017 BI-02 51 26 8 4 3 5 3 84 7 460
2017 BI-03 56 25 6 4 2 5 2 87 7 707
2017 BI-04 56 25 6 5 6 2 0 83 11 468
2017 BI-05 50 28 13 6 1 1 2 81 6 141
2014 BI 52 24 7 5 5 4 3 81 11 2208
2014 BI-01 70 18 12 0 0 0 0 88 0 22
2014 BI-02 51 23 6 5 7 4 4 80 13 562
2014 BI-03 53 22 7 5 6 4 3 81 12 849
2014 BI-04 52 26 8 5 4 3 2 83 9 563
2014 BI-05 54 28 10 4 1 1 2 85 5 172
2011 BI 48 28 8 6 5 3 2 80 12 2424
2011 BI-01 68 26 4 2 0 0 0 94 2 45
2011 BI-02 43 28 10 7 6 3 3 76 14 683
2011 BI-03 49 27 7 7 5 3 2 81 12 957
2011 BI-04 52 26 9 6 5 2 0 81 10 539
2011 BI-05 41 38 10 7 1 3 1 82 8 175

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 55 27 7 6 4 1 0 83 10 1838
2017 BI-01 55 29 13 4 0 0 0 84 4 25
2017 BI-02 52 29 8 5 5 1 0 82 10 461
2017 BI-03 58 25 7 5 3 1 0 84 9 709
2017 BI-04 57 25 7 6 5 0 0 83 11 468
2017 BI-05 55 25 8 9 3 0 0 80 13 141

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 57 24 9 4 4 1 0 83 8 1838
2017 BI-01 59 37 5 0 0 0 0 95 0 25
2017 BI-02 57 27 8 4 3 2 0 85 7 461
2017 BI-03 61 22 9 4 4 2 0 84 7 709
2017 BI-04 56 24 9 5 5 1 0 81 10 468
2017 BI-05 52 27 12 9 1 0 0 79 9 141

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 50 28 8 8 5 1 0 79 13 1838
2017 BI-01 63 24 8 5 0 0 0 87 5 25
2017 BI-02 48 28 10 8 5 1 0 77 13 461
2017 BI-03 54 27 6 8 5 1 0 81 12 709
2017 BI-04 49 29 9 7 6 0 0 78 12 468
2017 BI-05 45 31 11 9 4 0 0 76 13 141
2014 BI 48 30 9 8 5 0 0 78 13 2207
2014 BI-01 70 22 0 0 8 0 0 92 8 22
2014 BI-02 44 34 10 7 5 0 0 78 12 561
2014 BI-03 50 29 9 8 5 0 0 79 12 849
2014 BI-04 48 28 9 10 5 0 1 77 14 563
2014 BI-05 49 31 10 9 1 0 0 80 10 172
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 12 35 20 13 4 6 10 56 20 494
2017 BI-02 12 36 25 11 4 7 6 55 17 42
2017 BI-03 9 33 21 12 3 10 11 54 19 205
2017 BI-04 14 31 17 13 6 4 15 56 23 111
2017 BI-05 17 40 19 13 4 1 6 61 18 125
2014 BI 16 35 22 9 5 6 7 58 17 564
2014 BI-02 13 38 18 7 6 9 9 62 15 32
2014 BI-03 13 32 24 10 7 6 9 53 19 217
2014 BI-04 14 38 22 7 5 7 7 60 15 152
2014 BI-05 24 34 19 13 3 3 3 63 17 148

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 22 35 17 10 6 10 0 64 18 1835
2017 BI-01 21 40 19 4 0 17 0 73 5 25
2017 BI-02 25 35 19 7 6 10 0 66 14 459
2017 BI-03 23 38 14 9 5 12 0 68 16 708
2017 BI-04 19 32 19 12 8 10 0 57 22 468
2017 BI-05 24 31 19 19 5 1 0 56 24 142
2014 BI 21 33 18 10 6 11 0 62 18 2204
2014 BI-01 49 22 21 0 0 9 0 77 0 22
2014 BI-02 24 33 15 9 5 14 0 66 16 561
2014 BI-03 21 33 18 11 6 12 0 61 19 849
2014 BI-04 18 35 20 12 6 10 0 59 19 561
2014 BI-05 22 36 20 12 5 4 0 60 19 172
2011 BI 21 30 20 11 7 10 0 57 21 2420
2011 BI-01 24 32 16 7 5 14 3 67 14 44
2011 BI-02 20 32 19 10 7 12 0 60 19 683
2011 BI-03 22 29 21 10 7 10 0 57 19 955
2011 BI-04 18 29 22 13 9 9 0 52 24 538
2011 BI-05 19 35 17 17 6 6 0 57 25 175

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 17 36 21 15 8 3 0 54 24 1836
2017 BI-01 25 26 25 15 0 9 0 56 17 25
2017 BI-02 20 34 23 11 8 4 0 56 20 460
2017 BI-03 16 39 20 15 8 3 0 57 23 710
2017 BI-04 13 35 22 18 10 3 0 49 28 466
2017 BI-05 19 34 22 16 8 1 1 53 24 141
2014 BI 16 31 21 19 10 3 0 48 30 2206
2014 BI-01 45 21 13 16 4 0 0 66 21 22
2014 BI-02 16 29 21 20 10 4 0 47 31 562
2014 BI-03 15 32 19 19 11 4 0 49 31 847
2014 BI-04 15 33 21 19 9 2 0 50 29 562
2014 BI-05 20 30 24 19 6 1 0 50 25 172
2011 BI 15 31 22 18 13 2 0 46 31 2423
2011 BI-01 32 33 14 5 12 4 0 68 17 44
2011 BI-02 14 30 24 18 10 3 0 46 29 685
2011 BI-03 15 30 20 18 14 2 0 46 33 956
2011 BI-04 13 31 22 19 13 2 0 46 32 539
2011 BI-05 15 34 20 19 11 1 0 49 30 175
2008 BI 14 31 19 19 14 2 0 46 34 1965
2008 BI-01 24 29 26 8 8 4 2 56 16 52
2008 BI-02 13 30 22 20 13 2 0 44 34 555
2008 BI-03 16 31 17 17 17 3 0 48 35 778
2008 BI-04 12 33 20 21 12 1 0 46 34 394
2008 BI-05 13 34 17 22 12 1 1 47 35 147

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 12 27 24 21 10 7 0 41 33 1837
2017 BI-01 7 39 25 20 0 9 0 50 22 25
2017 BI-02 15 25 23 18 9 10 0 44 30 460
2017 BI-03 11 26 23 21 10 8 0 40 34 710
2017 BI-04 10 26 25 22 10 6 0 39 35 466
2017 BI-05 12 29 25 22 10 1 1 42 33 142
2014 BI 9 26 23 22 13 7 0 38 38 2207
2014 BI-01 23 39 4 18 12 4 0 65 31 22
2014 BI-02 11 24 22 21 12 8 0 39 37 561
2014 BI-03 9 26 21 24 13 7 0 38 40 849
2014 BI-04 7 27 26 23 12 6 0 36 36 562
2014 BI-05 8 31 30 20 10 2 0 40 30 172
2011 BI 8 27 22 24 14 5 0 37 40 2422
2011 BI-01 18 22 17 18 9 15 0 48 33 44
2011 BI-02 7 26 24 24 12 7 0 35 38 683
2011 BI-03 9 26 21 23 16 5 0 37 41 956
2011 BI-04 7 29 23 23 13 4 0 38 38 539
2011 BI-05 8 27 19 31 14 1 0 35 46 175
2008 BI 6 26 20 24 17 6 0 34 44 1966
2008 BI-01 6 28 33 15 6 12 0 39 24 52
2008 BI-02 6 24 23 25 16 6 0 31 44 556
2008 BI-03 6 26 17 23 20 7 0 35 46 777
2008 BI-04 5 31 21 25 16 3 0 37 41 395
2008 BI-05 3 29 18 31 18 2 0 32 50 147

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 14 31 19 16 12 7 0 49 30 1839
2017 BI-01 15 36 13 9 11 17 0 61 24 25
2017 BI-02 15 30 19 16 11 9 0 50 29 461
2017 BI-03 15 31 19 17 10 7 0 50 29 710
2017 BI-04 12 30 21 16 14 7 0 45 32 467
2017 BI-05 17 31 19 19 11 3 0 49 32 142
2014 BI 13 27 21 20 13 7 0 43 35 2207
2014 BI-01 31 26 9 22 8 4 0 60 31 22
2014 BI-02 14 23 23 20 12 8 0 41 34 562
2014 BI-03 11 28 20 20 14 7 0 42 37 848
2014 BI-04 11 29 21 20 12 7 0 43 34 562
2014 BI-05 21 31 21 17 8 3 0 53 26 172
2011 BI 11 29 20 18 12 9 0 44 34 2425
2011 BI-01 16 32 21 11 11 9 0 52 25 44
2011 BI-02 10 28 20 20 11 11 0 42 35 685
2011 BI-03 12 28 19 19 12 9 0 44 35 957
2011 BI-04 12 30 20 17 14 7 0 45 33 539
2011 BI-05 13 32 19 19 11 6 0 47 32 175
2008 BI 9 26 20 19 15 11 0 39 39 1966
2008 BI-01 12 32 16 16 8 18 0 52 28 52
2008 BI-02 9 24 22 22 12 11 0 37 38 556
2008 BI-03 9 25 18 18 17 13 0 39 40 777
2008 BI-04 8 28 22 18 16 8 0 39 37 395
2008 BI-05 7 30 19 19 17 8 0 40 39 147

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 10 30 20 23 13 4 0 42 38 1838
2017 BI-01 19 36 12 17 7 9 0 60 26 25
2017 BI-02 11 28 20 23 12 6 0 41 38 459
2017 BI-03 11 32 19 23 12 4 0 44 37 711
2017 BI-04 7 29 22 25 14 3 0 37 40 467
2017 BI-05 13 34 22 23 9 0 0 46 32 142
2014 BI 9 29 21 24 14 3 0 39 39 2207
2014 BI-01 36 22 8 22 8 4 0 60 32 22
2014 BI-02 11 26 21 24 14 3 0 39 40 562
2014 BI-03 8 27 22 25 14 4 0 37 40 848
2014 BI-04 8 31 21 25 14 2 0 39 40 562
2014 BI-05 12 38 21 18 10 1 0 50 29 172
2011 BI 8 28 20 27 14 3 0 38 42 2423
2011 BI-01 26 26 21 13 10 4 0 54 24 44
2011 BI-02 7 29 24 25 11 3 0 37 38 685
2011 BI-03 8 28 19 28 14 3 0 37 43 957
2011 BI-04 8 29 17 28 17 2 0 37 46 537
2011 BI-05 8 30 18 31 12 1 0 38 43 175
2008 BI 8 32 18 25 15 3 0 41 41 1967
2008 BI-01 9 44 26 11 4 6 0 57 16 52
2008 BI-02 7 33 19 22 14 4 0 42 38 555
2008 BI-03 9 31 16 25 15 4 0 42 42 779
2008 BI-04 7 33 17 25 16 3 0 40 42 395
2008 BI-05 6 32 18 31 13 1 0 38 44 147
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 18 46 18 12 4 2 0 65 16 1837
2017 BI-01 20 39 9 20 0 13 0 67 23 25
2017 BI-02 17 47 17 13 4 2 0 66 17 461
2017 BI-03 19 48 17 12 3 2 0 67 16 707
2017 BI-04 18 42 22 13 4 1 0 61 17 468
2017 BI-05 21 49 18 9 4 0 0 69 13 142
2014 BI 17 42 20 14 5 2 0 60 20 2208
2014 BI-01 18 52 17 4 8 0 0 70 13 22
2014 BI-02 18 40 20 13 7 2 0 60 20 562
2014 BI-03 17 43 20 14 5 1 0 61 19 849
2014 BI-04 17 41 20 15 5 3 0 60 20 563
2014 BI-05 17 42 23 14 3 1 0 59 18 172
2011 BI 18 42 18 14 6 1 0 61 20 2426
2011 BI-01 26 42 11 9 7 4 0 72 17 45
2011 BI-02 16 41 21 14 6 2 0 59 20 685
2011 BI-03 20 41 16 15 6 1 0 62 21 957
2011 BI-04 17 46 20 12 4 1 0 64 16 539
2011 BI-05 17 42 17 19 6 1 0 59 24 175

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 40 45 9 3 1 2 0 87 4 1837
2017 BI-01 24 60 7 0 0 9 0 92 0 25
2017 BI-02 37 45 10 4 1 3 0 84 5 461
2017 BI-03 41 44 8 4 1 1 0 86 5 709
2017 BI-04 42 45 9 2 0 1 0 88 3 466
2017 BI-05 49 44 4 3 1 0 0 92 3 142
2014 BI 42 42 8 4 1 2 0 87 6 2207
2014 BI-01 48 40 8 4 0 0 0 87 4 22
2014 BI-02 37 49 8 4 1 1 0 87 6 561
2014 BI-03 45 39 8 4 1 3 0 87 5 849
2014 BI-04 42 43 8 4 1 2 0 86 6 562
2014 BI-05 50 40 5 2 1 2 0 92 3 172
2011 BI 38 41 12 6 2 2 0 81 7 2424
2011 BI-01 46 29 13 3 2 7 0 81 5 45
2011 BI-02 31 44 15 7 1 3 0 77 8 685
2011 BI-03 40 39 12 6 1 2 0 80 7 955
2011 BI-04 39 42 10 5 2 2 0 82 7 539
2011 BI-05 48 39 6 5 2 0 0 87 7 175

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 28 42 12 10 4 3 1 73 15 1836
2017 BI-01 31 37 12 12 4 5 0 71 17 25
2017 BI-02 24 40 14 14 4 4 1 67 18 461
2017 BI-03 29 43 11 9 3 3 1 76 13 707
2017 BI-04 28 42 13 10 4 3 0 72 14 467
2017 BI-05 38 46 5 7 2 1 1 86 9 142
2014 BI 33 40 11 8 3 3 1 77 12 2208
2014 BI-01 44 17 22 9 8 0 0 61 16 22
2014 BI-02 32 44 12 8 2 2 1 78 10 561
2014 BI-03 34 40 10 9 3 4 1 77 12 849
2014 BI-04 32 38 13 8 4 4 1 73 13 563
2014 BI-05 41 44 7 6 1 1 0 86 7 172
2011 BI 29 38 13 10 5 5 1 71 16 2426
2011 BI-01 42 31 7 4 7 4 4 80 12 45
2011 BI-02 28 41 12 10 3 5 1 73 14 684
2011 BI-03 29 37 13 11 5 5 1 70 16 957
2011 BI-04 27 35 15 10 6 6 1 66 17 540
2011 BI-05 32 44 9 10 4 0 1 76 15 175
2008 BI 23 36 15 13 8 6 1 62 22 1967
2008 BI-01 15 42 21 14 4 2 2 59 18 51
2008 BI-02 23 35 15 13 7 7 0 62 22 556
2008 BI-03 24 34 15 13 8 6 1 62 22 779
2008 BI-04 19 38 15 14 9 6 0 60 24 395
2008 BI-05 27 44 12 8 5 3 1 74 13 147

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 18 37 21 13 5 4 1 58 19 1839
2017 BI-01 11 36 24 9 4 14 4 57 15 25
2017 BI-02 16 33 22 15 7 6 1 52 24 460
2017 BI-03 19 39 21 12 5 4 1 60 18 710
2017 BI-04 18 37 23 13 5 3 1 57 19 468
2017 BI-05 26 43 18 11 2 1 1 69 13 142
2014 BI 21 37 20 11 5 5 1 61 17 2206
2014 BI-01 23 26 31 8 8 4 0 51 16 22
2014 BI-02 18 41 20 10 4 5 1 63 16 561
2014 BI-03 20 37 22 11 5 5 1 60 17 848
2014 BI-04 21 35 19 12 7 5 0 59 21 563
2014 BI-05 32 38 14 9 3 3 1 73 13 172
2011 BI 14 37 22 14 7 5 1 54 22 2421
2011 BI-01 21 22 17 13 9 11 7 53 27 43
2011 BI-02 13 35 22 14 7 7 1 52 24 684
2011 BI-03 14 36 22 14 7 6 1 54 22 957
2011 BI-04 13 37 24 13 7 4 1 53 22 538
2011 BI-05 14 49 18 13 5 1 0 64 18 174

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 12 24 19 18 12 12 2 42 35 1836
2017 BI-01 8 29 25 15 0 22 0 48 19 25
2017 BI-02 14 26 20 15 13 11 2 45 32 459
2017 BI-03 12 24 19 18 10 15 2 43 34 710
2017 BI-04 11 23 19 22 14 11 1 38 40 466
2017 BI-05 14 27 18 22 10 6 3 45 34 142
2014 BI 12 21 19 18 16 12 2 39 40 2207
2014 BI-01 23 12 23 17 13 12 0 40 34 22
2014 BI-02 14 24 18 20 14 10 1 42 38 561
2014 BI-03 11 20 19 17 16 14 2 37 40 849
2014 BI-04 10 21 18 19 17 13 1 36 43 562
2014 BI-05 17 25 24 14 10 8 2 47 27 172
2011 BI 10 22 18 19 15 14 2 38 40 2422
2011 BI-01 25 17 9 11 14 18 7 55 33 44
2011 BI-02 10 25 17 18 15 13 2 42 38 682
2011 BI-03 10 21 19 20 14 15 2 37 40 956
2011 BI-04 9 19 18 19 17 16 2 35 44 540
2011 BI-05 13 23 22 16 13 10 3 41 34 175

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 61 17 9 5 2 2 4 83 8 1839
2017 BI-01 63 20 4 0 0 5 8 95 0 25
2017 BI-02 65 14 8 3 2 3 5 86 5 460
2017 BI-03 61 16 8 5 2 3 4 83 8 710
2017 BI-04 58 19 11 6 3 1 3 80 9 468
2017 BI-05 54 29 9 4 3 0 1 84 7 142
2014 BI 60 17 8 5 3 1 5 82 9 2207
2014 BI-01 57 17 4 4 0 4 13 90 4 22
2014 BI-02 64 14 8 4 1 2 7 85 6 562
2014 BI-03 61 16 8 5 3 1 6 82 9 849
2014 BI-04 57 19 10 6 4 1 3 79 11 561
2014 BI-05 54 28 6 6 4 0 2 84 10 172

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 67 18 6 2 1 3 3 90 3 1837
2017 BI-01 70 16 9 0 0 5 0 91 0 24
2017 BI-02 67 18 5 3 1 3 4 92 4 460
2017 BI-03 71 16 5 2 1 3 2 92 3 709
2017 BI-04 63 21 7 3 1 2 2 88 4 468
2017 BI-05 69 20 7 2 1 1 1 90 3 142
2014 BI 64 20 6 3 2 2 3 89 5 2206
2014 BI-01 65 27 0 0 0 4 4 100 0 22
2014 BI-02 66 18 5 3 1 3 4 91 3 561
2014 BI-03 66 18 5 3 2 2 4 89 6 848
2014 BI-04 60 22 8 3 2 2 3 87 5 562
2014 BI-05 62 26 5 4 0 2 1 91 4 172
2011 BI 68 17 6 3 1 2 3 89 4 2424
2011 BI-01 76 7 4 0 2 0 11 93 2 45
2011 BI-02 67 17 7 2 1 4 3 90 3 683
2011 BI-03 68 18 6 3 2 1 3 89 5 957
2011 BI-04 68 18 7 3 1 2 2 89 4 539
2011 BI-05 67 18 6 4 1 2 2 89 5 175
2008 BI 66 17 7 3 1 2 3 88 5 1968
2008 BI-01 69 6 11 4 2 4 4 81 6 52
2008 BI-02 62 20 9 2 1 2 3 87 3 556
2008 BI-03 68 14 5 4 2 2 4 88 7 779
2008 BI-04 67 19 7 3 2 2 2 88 4 395
2008 BI-05 70 18 6 1 1 1 1 91 3 147

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 17 32 18 19 12 2 0 50 32 1840
2017 BI-01 11 31 28 17 4 9 0 47 22 25
2017 BI-02 20 32 15 17 14 3 0 53 32 461
2017 BI-03 18 33 16 19 12 2 0 52 31 711
2017 BI-04 11 29 22 23 13 2 0 41 36 467
2017 BI-05 18 38 20 17 6 1 0 57 23 142
2014 BI 13 30 19 21 15 2 0 45 36 2206
2014 BI-01 14 40 30 4 12 0 0 54 16 22
2014 BI-02 13 28 18 21 16 3 1 43 38 562
2014 BI-03 14 29 17 22 17 1 0 44 39 848
2014 BI-04 12 32 21 21 12 2 0 45 34 561
2014 BI-05 17 36 20 17 9 2 0 53 26 172
2011 BI 18 36 17 18 10 1 0 54 28 2428
2011 BI-01 33 18 17 11 17 0 4 53 30 45
2011 BI-02 15 33 17 21 12 2 0 49 33 685
2011 BI-03 18 36 17 18 10 1 0 55 29 958
2011 BI-04 18 39 19 14 9 1 0 57 24 540
2011 BI-05 25 40 15 12 7 1 0 66 19 175
2008 BI 16 35 19 17 11 2 0 52 29 1965
2008 BI-01 16 45 14 10 12 0 4 63 23 51
2008 BI-02 13 33 20 20 12 2 0 46 33 556
2008 BI-03 17 32 18 18 13 2 0 51 31 778
2008 BI-04 16 39 20 14 10 2 0 55 24 394
2008 BI-05 17 46 19 12 6 0 0 63 18 147

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 15 27 15 19 20 3 1 43 41 1836
2017 BI-01 9 23 27 9 20 12 0 37 32 25
2017 BI-02 15 23 15 19 24 3 1 39 45 461
2017 BI-03 16 27 15 19 19 3 1 45 40 711
2017 BI-04 13 25 15 24 20 3 1 39 46 464
2017 BI-05 20 43 16 9 9 2 1 64 19 142
2014 BI 11 24 14 23 24 2 1 36 49 2208
2014 BI-01 18 18 13 26 24 0 0 36 50 22
2014 BI-02 11 20 12 24 30 2 1 32 56 562
2014 BI-03 11 24 15 23 25 2 1 36 48 849
2014 BI-04 11 26 15 23 20 3 2 39 46 562
2014 BI-05 15 31 17 19 16 1 1 47 35 172
2011 BI 14 30 15 19 19 2 1 45 39 2421
2011 BI-01 22 22 9 16 20 4 6 50 40 45
2011 BI-02 11 27 15 20 25 1 1 39 46 684
2011 BI-03 13 30 14 21 18 2 1 45 41 955
2011 BI-04 16 31 18 15 17 2 1 48 33 538
2011 BI-05 20 37 18 15 9 1 1 58 25 174
2008 BI 16 35 13 17 16 2 1 53 34 1965
2008 BI-01 6 27 13 29 21 4 0 35 52 52
2008 BI-02 15 30 13 20 19 2 1 46 40 553
2008 BI-03 17 37 12 15 16 2 1 56 32 779
2008 BI-04 18 36 13 15 16 1 1 55 32 395
2008 BI-05 20 42 14 13 9 0 1 63 23 147

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 16 39 22 13 5 5 0 58 20 1838
2017 BI-01 17 29 26 13 7 8 0 50 22 25
2017 BI-02 16 38 22 14 5 5 0 57 20 460
2017 BI-03 17 41 21 11 5 6 0 61 17 711
2017 BI-04 12 37 23 15 7 5 0 52 23 467
2017 BI-05 20 44 20 10 4 1 0 65 15 141

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 33 39 16 4 2 5 0 77 6 1837
2017 BI-01 26 39 19 11 0 4 0 68 12 25
2017 BI-02 32 38 18 3 2 6 1 75 6 459
2017 BI-03 34 40 14 4 2 6 0 78 7 709
2017 BI-04 31 40 19 4 2 4 0 74 6 468
2017 BI-05 39 39 14 4 1 4 0 81 5 142
2014 BI 41 35 13 3 2 5 1 81 5 2206
2014 BI-01 66 17 13 0 0 4 0 86 0 22
2014 BI-02 35 39 15 4 1 6 0 78 6 562
2014 BI-03 43 33 13 2 2 6 1 82 5 848
2014 BI-04 44 34 13 3 2 5 0 82 5 562
2014 BI-05 43 34 16 4 2 1 1 78 6 172

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 33 45 13 6 2 3 0 79 8 1835
2017 BI-01 46 47 7 0 0 0 0 93 0 25
2017 BI-02 33 45 12 4 2 4 0 81 6 459
2017 BI-03 34 44 11 6 2 3 0 81 8 708
2017 BI-04 29 45 16 7 2 1 0 75 9 468
2017 BI-05 34 44 10 8 1 3 0 81 9 142
2014 BI 36 40 12 6 2 4 0 79 9 2206
2014 BI-01 62 30 4 0 0 4 0 96 0 22
2014 BI-02 32 43 12 7 2 4 0 78 9 562
2014 BI-03 36 39 12 6 3 4 0 79 9 848
2014 BI-04 38 40 12 5 2 3 0 80 7 561
2014 BI-05 41 37 11 7 2 1 1 79 9 172
2011 BI 30 42 16 6 3 4 0 75 9 2422
2011 BI-01 52 26 13 7 2 0 0 78 9 44
2011 BI-02 27 44 16 6 2 4 0 74 9 685
2011 BI-03 31 40 15 6 3 4 0 75 9 957
2011 BI-04 30 42 16 6 3 3 0 74 9 536
2011 BI-05 28 51 14 5 1 2 0 81 5 175

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 39 43 9 6 2 0 0 83 8 1840
2017 BI-01 54 46 0 0 0 0 0 100 0 25
2017 BI-02 41 42 7 6 2 0 0 84 9 461
2017 BI-03 42 42 8 6 2 0 0 84 8 711
2017 BI-04 34 47 11 6 2 0 0 81 8 468
2017 BI-05 40 42 9 6 3 0 0 81 10 142
2014 BI 41 38 11 7 3 0 0 80 9 2205
2014 BI-01 62 30 8 0 0 0 0 92 0 22
2014 BI-02 42 37 10 9 2 0 0 80 11 562
2014 BI-03 40 38 11 6 4 0 0 78 10 848
2014 BI-04 42 41 9 4 3 1 0 84 7 562
2014 BI-05 45 36 10 8 1 0 0 81 9 170
2011 BI 36 41 13 7 3 0 0 77 10 2426
2011 BI-01 59 19 9 11 2 0 0 78 13 44
2011 BI-02 32 44 14 6 3 1 0 77 9 685
2011 BI-03 36 42 11 7 4 1 0 78 11 958
2011 BI-04 35 40 14 7 3 0 0 76 10 539
2011 BI-05 40 38 12 7 3 1 0 79 10 175
2008 BI 29 41 14 10 5 0 0 71 15 1967
2008 BI-01 32 46 12 6 4 0 0 79 9 52
2008 BI-02 29 42 15 8 5 1 0 72 13 555
2008 BI-03 30 39 13 11 6 1 0 70 17 779
2008 BI-04 26 44 14 11 4 0 0 71 15 395
2008 BI-05 31 43 14 7 6 0 0 74 12 147

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 32 40 16 8 4 0 0 72 12 1833
2017 BI-01 35 45 12 7 0 0 0 81 7 25
2017 BI-02 34 40 15 8 3 0 0 74 11 459
2017 BI-03 32 40 15 8 5 0 0 72 13 710
2017 BI-04 29 39 21 7 3 1 0 69 11 465
2017 BI-05 33 46 13 4 3 1 0 80 7 141
2014 BI 23 39 18 13 6 1 0 62 19 2207
2014 BI-01 40 40 8 8 4 0 0 80 12 22
2014 BI-02 22 37 20 14 6 1 0 60 20 562
2014 BI-03 23 38 17 15 7 1 0 61 22 848
2014 BI-04 24 42 19 10 5 1 0 66 15 562
2014 BI-05 25 45 17 9 4 1 0 70 13 172
2011 BI 26 38 19 12 4 1 0 64 16 2425
2011 BI-01 52 22 9 7 7 2 0 77 14 44
2011 BI-02 24 41 19 12 4 1 0 65 16 685
2011 BI-03 24 38 19 13 5 1 0 63 17 958
2011 BI-04 28 35 20 11 4 2 0 64 15 538
2011 BI-05 29 38 24 5 4 0 0 67 9 175

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 29 43 15 9 4 0 0 72 13 1838
2017 BI-01 27 57 9 7 0 0 0 84 7 25
2017 BI-02 30 43 13 9 4 0 0 74 13 460
2017 BI-03 30 42 13 10 4 0 0 72 14 711
2017 BI-04 25 44 19 10 3 0 0 69 12 467
2017 BI-05 33 45 15 4 3 0 0 78 7 142
2014 BI 22 39 17 15 7 0 0 61 22 2207
2014 BI-01 44 35 4 8 8 0 0 79 16 22
2014 BI-02 22 36 19 16 6 1 0 59 23 562
2014 BI-03 21 39 16 16 8 0 0 60 24 848
2014 BI-04 22 43 17 13 5 0 0 65 18 562
2014 BI-05 24 44 14 13 4 0 1 69 17 172
2011 BI 23 40 17 14 5 0 0 63 19 2425
2011 BI-01 47 25 14 7 7 0 0 73 13 44
2011 BI-02 19 43 20 14 4 0 0 62 18 685
2011 BI-03 23 39 16 15 6 0 0 63 21 958
2011 BI-04 24 42 17 13 4 0 0 66 17 538
2011 BI-05 26 41 17 11 5 1 0 66 16 175
2008 BI 22 41 15 15 7 0 0 63 22 1966
2008 BI-01 28 48 10 8 4 2 0 78 12 52
2008 BI-02 21 38 20 15 7 0 0 59 21 555
2008 BI-03 24 39 13 16 8 0 0 63 24 779
2008 BI-04 22 45 14 15 4 0 0 67 19 395
2008 BI-05 21 44 14 15 6 0 0 66 21 146

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 32 31 16 11 5 4 0 66 17 1836
2017 BI-01 45 31 9 8 4 4 0 79 12 25
2017 BI-02 33 29 19 12 4 4 0 64 16 460
2017 BI-03 34 31 14 10 6 6 0 69 16 711
2017 BI-04 28 33 18 12 5 4 1 63 19 466
2017 BI-05 34 32 19 11 3 1 0 68 14 141
2014 BI 25 30 20 13 7 4 1 58 21 2207
2014 BI-01 61 22 0 8 4 4 0 87 13 22
2014 BI-02 23 33 19 13 9 4 0 58 22 562
2014 BI-03 25 27 21 13 8 5 1 55 22 849
2014 BI-04 25 32 18 15 5 4 1 60 21 562
2014 BI-05 25 33 23 9 6 4 1 60 16 171
2011 BI 27 29 18 14 6 6 1 59 21 2427
2011 BI-01 46 9 18 14 9 2 3 57 24 44
2011 BI-02 27 27 18 15 5 7 0 59 21 685
2011 BI-03 25 31 17 14 7 5 1 59 22 958
2011 BI-04 27 30 18 11 7 6 0 61 19 540
2011 BI-05 29 31 19 13 4 4 1 63 17 175
2008 BI 24 32 18 13 7 6 0 59 21 1967
2008 BI-01 31 28 16 15 4 6 0 63 20 52
2008 BI-02 23 33 18 12 7 6 1 60 21 556
2008 BI-03 24 31 18 13 7 6 0 59 22 779
2008 BI-04 24 33 18 13 6 5 1 61 20 394
2008 BI-05 26 31 21 15 3 2 1 59 19 147
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 BI 15 51 33 1840
2017 BI-01 17 36 47 25
2017 BI-02 16 51 33 462
2017 BI-03 14 53 33 711
2017 BI-04 16 51 33 467
2017 BI-05 19 49 32 141
2014 BI 17 46 37 2208
2014 BI-01 20 67 13 22
2014 BI-02 15 45 39 562
2014 BI-03 18 44 39 849
2014 BI-04 19 49 31 562
2014 BI-05 16 41 43 172
2011 BI 19 48 32 2424
2011 BI-01 22 38 40 45
2011 BI-02 18 51 31 685
2011 BI-03 18 49 33 956
2011 BI-04 21 47 33 539
2011 BI-05 21 47 32 174

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 BI 17 43 19 5 8 8 278
2017 BI-02 12 41 16 9 19 3 72
2017 BI-03 18 45 23 4 2 8 98
2017 BI-04 22 40 20 4 4 11 72
2017 BI-05 15 61 13 0 0 11 26
2014 BI 16 42 20 13 9999 9 382
2014 BI-02 9 39 22 13 9999 17 87
2014 BI-03 12 46 22 14 9999 6 151
2014 BI-04 22 43 18 10 9999 7 108
2014 BI-05 37 32 24 7 9999 0 28
2011 BI 17 36 26 9 9999 12 467
2011 BI-01 0 19 28 12 9999 41 10
2011 BI-02 9 34 30 11 9999 16 123
2011 BI-03 17 34 29 9 9999 10 172
2011 BI-04 23 39 23 9 9999 7 114
2011 BI-05 25 50 16 3 9999 6 36
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 14 86 1838
2017 BI-02 13 87 460
2017 BI-03 12 88 710
2017 BI-04 15 85 467
2017 BI-05 15 85 142
2014 BI 15 85 2208
2014 BI-02 13 87 562
2014 BI-03 16 84 849
2014 BI-04 15 85 562
2014 BI-05 10 90 172

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 BI 44 250
2017 BI-02 50 61
2017 BI-03 44 85
2017 BI-04 42 71
2017 BI-05 32 22
2014 BI 45 326
2014 BI-02 52 73
2014 BI-03 47 136
2014 BI-04 43 84

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 BI 61 250
2017 BI-02 53 61
2017 BI-03 65 85
2017 BI-04 62 71
2017 BI-05 64 22
2014 BI 61 326
2014 BI-02 56 73
2014 BI-03 62 136
2014 BI-04 62 84
2014 BI-05 44 18

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 BI 7 250
2017 BI-03 6 85
2017 BI-04 9 71
2017 BI-05 23 22
2014 BI 9 326
2014 BI-03 7 136
2014 BI-04 10 84
2014 BI-05 45 18

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 BI 0 250
2017 BI-02 0 61
2017 BI-03 0 85
2017 BI-04 0 71
2017 BI-05 0 22
2014 BI 0 326
2014 BI-02 0 73
2014 BI-03 0 136
2014 BI-04 0 84
2014 BI-05 0 18

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 BI 5 250
2017 BI-04 7 71
2014 BI 6 326
2014 BI-03 7 136
2014 BI-04 9 84
2014 BI-05 0 18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 BI 9 250
2017 BI-02 16 61
2017 BI-03 7 85
2017 BI-05 0 22
2014 BI 10 326
2014 BI-02 22 73
2014 BI-03 9 136

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 BI 5 250
2014 BI 3 326
2014 BI-02 7 73

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 BI 43 250
2017 BI-02 31 61
2017 BI-03 42 85
2017 BI-04 42 71
2017 BI-05 81 22
2014 BI 35 325
2014 BI-02 32 73
2014 BI-03 35 135
2014 BI-04 35 84
2014 BI-05 50 18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 BI 40 250
2017 BI-02 32 61
2017 BI-03 40 85
2017 BI-04 49 71
2017 BI-05 36 22
2014 BI 40 325
2014 BI-02 42 73
2014 BI-03 39 135
2014 BI-04 44 84

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 BI 42 250
2017 BI-02 37 61
2017 BI-03 45 85
2017 BI-04 46 71
2017 BI-05 23 22
2014 BI 44 325
2014 BI-02 38 73
2014 BI-03 43 135
2014 BI-04 51 84
2014 BI-05 38 18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 BI 35 250
2017 BI-02 29 61
2017 BI-03 37 85
2017 BI-04 38 71
2017 BI-05 50 22
2014 BI 32 325
2014 BI-02 28 73
2014 BI-03 30 135
2014 BI-04 34 84
2014 BI-05 33 18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 BI 34 250
2017 BI-02 28 61
2017 BI-03 36 85
2017 BI-04 32 71
2017 BI-05 37 22
2014 BI 33 325
2014 BI-02 36 73
2014 BI-03 32 135
2014 BI-04 37 84

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 BI 56 250
2017 BI-02 58 61
2017 BI-03 54 85
2017 BI-04 52 71
2017 BI-05 68 22
2014 BI 54 325
2014 BI-02 64 73
2014 BI-03 57 135
2014 BI-04 44 84
2014 BI-05 46 18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 BI 28 250
2017 BI-02 15 61
2017 BI-03 31 85
2017 BI-04 36 71
2017 BI-05 35 22
2014 BI 35 325
2014 BI-02 29 73
2014 BI-03 33 135
2014 BI-04 39 84
2014 BI-05 45 18

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 BI-05 0 22
2014 BI-02 0 73
2014 BI-04 0 84
2014 BI-05 0 18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 BI 8 250
2017 BI-02 9 61
2017 BI-03 12 85
2017 BI-05 0 22
2014 BI 6 325
2014 BI-02 11 73
2014 BI-03 6 135
2014 BI-05 0 18

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 BI 12 250
2017 BI-02 10 61
2017 BI-03 7 85
2017 BI-04 18 71
2014 BI 11 325
2014 BI-02 7 73
2014 BI-03 9 135
2014 BI-04 18 84

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 BI 47 250
2017 BI-02 44 61
2017 BI-03 50 85
2017 BI-04 48 71
2017 BI-05 37 22
2014 BI 48 325
2014 BI-02 38 73
2014 BI-03 43 135
2014 BI-04 60 84
2014 BI-05 50 18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 BI 23 250
2017 BI-02 19 61
2017 BI-03 22 85
2017 BI-04 27 71
2017 BI-05 27 22
2014 BI 22 325
2014 BI-02 31 73
2014 BI-03 20 135
2014 BI-04 17 84
2014 BI-05 34 18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 BI 11 250
2017 BI-02 13 61
2017 BI-03 11 85
2017 BI-04 7 71
2014 BI 12 325
2014 BI-02 9 73
2014 BI-03 10 135
2014 BI-04 15 84

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 BI 56 250
2017 BI-02 53 61
2017 BI-03 59 85
2017 BI-04 56 71
2017 BI-05 65 22
2014 BI 53 325
2014 BI-02 43 73
2014 BI-03 56 136
2014 BI-04 59 83
2014 BI-05 62 18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 BI 24 250
2017 BI-02 20 61
2017 BI-03 27 85
2017 BI-04 23 71
2014 BI 32 325
2014 BI-02 30 73
2014 BI-03 33 136
2014 BI-04 29 83
2014 BI-05 45 18

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 BI 9 250
2017 BI-03 7 85
2017 BI-04 13 71
2014 BI 12 325
2014 BI-03 10 136
2014 BI-04 14 83
2014 BI-05 29 18

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 BI 14 250
2017 BI-02 20 61
2017 BI-03 15 85
2017 BI-04 11 71
2014 BI 17 325
2014 BI-02 13 73
2014 BI-03 18 136
2014 BI-04 18 83
2014 BI-05 28 18

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 BI 12 250
2017 BI-02 9 61
2017 BI-03 10 85
2017 BI-04 20 71
2014 BI 16 325
2014 BI-02 10 73
2014 BI-03 16 136
2014 BI-04 19 83
2014 BI-05 29 18

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 BI 4 250
2014 BI 5 325
2014 BI-03 6 136
2014 BI-05 0 18

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 BI 11 250
2017 BI-02 15 61
2017 BI-03 11 85
2017 BI-04 10 71
2014 BI 15 325
2014 BI-02 21 73
2014 BI-03 17 136
2014 BI-04 7 83

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 BI 8 250
2017 BI-02 13 61
2017 BI-04 7 71
2014 BI 12 325
2014 BI-02 7 73
2014 BI-03 11 136
2014 BI-04 17 83

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 BI 25 250
2017 BI-02 25 61
2017 BI-03 27 85
2017 BI-04 24 71
2014 BI 27 325
2014 BI-02 37 73
2014 BI-03 26 136
2014 BI-04 23 83

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 BI 13 239
2017 BI-02 15 57
2017 BI-03 13 82
2017 BI-04 15 68
2017 BI-05 0 21
2014 BI 9 309
2014 BI-02 10 71
2014 BI-03 9 128
2014 BI-04 10 79

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 BI 22 239
2017 BI-02 23 57
2017 BI-03 25 82
2017 BI-04 17 68
2014 BI 19 309
2014 BI-02 35 71
2014 BI-03 17 128
2014 BI-04 11 79

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 BI 9 239
2017 BI-02 10 57
2017 BI-03 7 82
2017 BI-04 10 68
2014 BI 9 309
2014 BI-02 12 71
2014 BI-03 10 128
2014 BI-04 9 79

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 BI 11 239
2017 BI-02 12 57
2017 BI-03 16 82
2017 BI-04 7 68
2014 BI 9 309
2014 BI-02 12 71
2014 BI-03 8 128

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 BI 13 239
2017 BI-02 16 57
2017 BI-03 14 82
2017 BI-04 9 68
2014 BI 13 309
2014 BI-02 10 71
2014 BI-03 13 128
2014 BI-04 13 79

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 BI 9 239
2017 BI-03 13 82
2017 BI-04 10 68
2014 BI 9 309
2014 BI-02 8 71
2014 BI-03 8 128

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 BI 12 239
2017 BI-02 13 57
2017 BI-03 10 82
2017 BI-04 12 68
2014 BI 11 309
2014 BI-02 11 71
2014 BI-03 13 128
2014 BI-04 9 79
2014 BI-05 0 18

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 BI 7 239
2017 BI-02 10 57
2014 BI 7 309
2014 BI-02 7 71
2014 BI-03 9 128
2014 BI-04 7 79
2014 BI-05 0 18

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 BI 10 239
2017 BI-02 13 57
2017 BI-03 13 82
2017 BI-04 9 68
2017 BI-05 0 21
2014 BI 12 309
2014 BI-02 12 71
2014 BI-03 11 128
2014 BI-04 14 79

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 BI 24 239
2017 BI-02 18 57
2017 BI-03 24 82
2017 BI-04 31 68
2014 BI 28 309
2014 BI-02 22 71
2014 BI-03 31 128
2014 BI-04 26 79
2014 BI-05 30 18

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 BI 9 239
2017 BI-02 10 57
2017 BI-03 11 82
2017 BI-04 10 68
2017 BI-05 0 21
2014 BI 7 309
2014 BI-03 8 128
2014 BI-04 7 79

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 BI 47 239
2017 BI-02 51 57
2017 BI-03 44 82
2017 BI-04 44 68
2017 BI-05 48 21
2014 BI 50 309
2014 BI-02 48 71
2014 BI-03 51 128
2014 BI-04 48 79
2014 BI-05 33 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 82
2017 BI-05 0 21
2014 BI-02 0 71
2014 BI-05 0 18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 BI 50 239
2017 BI-02 42 57
2017 BI-03 54 82
2017 BI-04 54 68
2017 BI-05 57 21
2014 BI 52 309
2014 BI-02 49 71
2014 BI-03 52 128
2014 BI-04 56 79
2014 BI-05 26 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 BI 2 239
2017 BI-05 0 21

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 BI 13 239
2017 BI-02 15 57
2017 BI-03 12 82
2017 BI-04 12 68
2014 BI 12 309
2014 BI-02 12 71
2014 BI-03 12 128
2014 BI-04 13 79

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 97 3 250
2017 BI-02 94 6 61
2017 BI-03 96 4 85
2017 BI-04 100 0 71
2017 BI-05 95 5 22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 11 16 18 7 7 33 8 46 24 1838
2017 BI-01 7 19 9 4 0 41 20 68 10 25
2017 BI-02 12 18 15 5 6 35 10 53 19 460
2017 BI-03 10 13 16 8 7 38 8 43 27 711
2017 BI-04 11 16 22 8 8 31 5 42 24 467
2017 BI-05 13 24 22 9 8 20 5 48 22 142
2014 BI 12 16 18 8 5 34 8 47 22 2210
2014 BI-01 18 22 14 0 0 30 16 75 0 22
2014 BI-02 12 15 17 8 5 34 9 48 22 562
2014 BI-03 11 14 17 9 4 34 10 46 23 849
2014 BI-04 11 15 19 8 6 35 6 44 24 564
2014 BI-05 15 27 17 5 1 31 3 64 10 172

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 24 36 18 7 4 11 0 68 12 1833
2017 BI-01 27 39 25 0 0 8 0 73 0 25
2017 BI-02 24 36 17 6 3 13 1 70 11 459
2017 BI-03 25 38 16 7 4 11 1 70 12 709
2017 BI-04 22 33 22 7 4 12 0 63 13 467
2017 BI-05 26 39 18 9 4 3 0 67 14 140
2014 BI 22 32 19 7 4 15 1 65 12 2207
2014 BI-01 44 31 9 0 0 16 0 89 0 22
2014 BI-02 20 35 20 6 3 15 1 66 11 561
2014 BI-03 22 31 19 7 4 15 2 64 13 849
2014 BI-04 21 29 18 7 5 18 2 63 15 563
2014 BI-05 27 39 19 6 1 6 0 71 8 172
2011 BI 26 37 18 6 3 10 0 70 10 2422
2011 BI-01 43 33 6 5 7 6 0 81 12 45
2011 BI-02 26 41 17 7 2 7 0 73 9 684
2011 BI-03 26 35 18 6 3 11 0 69 10 954
2011 BI-04 24 35 19 5 3 14 0 68 9 539
2011 BI-05 23 44 20 8 2 3 0 69 10 175
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 24 57 9 7 1 1 1 82 9 1839
2017 BI-01 4 46 25 8 4 0 13 58 14 25
2017 BI-02 15 57 12 11 2 2 1 74 14 461
2017 BI-03 24 57 9 8 1 1 0 82 9 711
2017 BI-04 29 59 7 3 1 1 0 89 4 466
2017 BI-05 43 51 3 2 1 0 1 94 3 142
2014 BI 23 59 9 6 1 1 1 83 8 2209
2014 BI-01 19 36 17 14 13 0 0 56 27 21
2014 BI-02 17 62 10 9 1 1 1 80 10 562
2014 BI-03 23 58 10 6 1 1 0 82 7 849
2014 BI-04 26 60 8 5 1 1 0 86 6 564
2014 BI-05 34 57 4 4 0 1 1 92 4 172
2011 BI 19 59 10 8 2 1 1 80 10 2420
2011 BI-01 9 43 20 10 2 4 11 62 14 44
2011 BI-02 14 60 12 9 3 1 1 76 12 682
2011 BI-03 18 59 12 9 2 1 0 77 11 957
2011 BI-04 24 62 7 5 1 1 0 87 6 538
2011 BI-05 32 56 7 5 0 0 1 89 5 174
2008 BI 18 55 11 9 3 2 1 75 13 1966
2008 BI-01 7 33 27 14 4 9 6 48 21 52
2008 BI-02 13 54 13 12 4 2 1 69 17 556
2008 BI-03 17 55 12 10 4 2 0 73 14 778
2008 BI-04 24 60 8 5 2 1 0 85 7 395
2008 BI-05 31 55 6 5 1 1 0 88 6 146

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 6 25 22 10 4 27 4 46 21 1837
2017 BI-01 4 12 28 14 7 14 21 24 33 25
2017 BI-02 5 24 25 12 4 28 3 42 22 460
2017 BI-03 6 25 19 10 5 32 3 48 23 710
2017 BI-04 7 28 21 10 5 23 5 50 21 467
2017 BI-05 9 25 29 8 1 22 7 47 13 141
2014 BI 6 21 24 12 6 26 5 39 26 2209
2014 BI-01 18 14 13 8 4 33 9 56 22 22
2014 BI-02 5 20 27 15 5 24 5 35 27 562
2014 BI-03 6 21 25 11 6 27 5 40 24 849
2014 BI-04 6 22 21 14 7 27 3 41 29 563
2014 BI-05 8 24 25 8 6 24 5 45 19 172
2011 BI 5 21 27 10 4 29 4 38 22 2420
2011 BI-01 2 15 28 4 9 28 13 30 23 44
2011 BI-02 3 22 26 13 3 29 4 37 24 683
2011 BI-03 6 18 27 9 5 31 4 37 22 956
2011 BI-04 5 22 28 9 5 28 3 40 20 538
2011 BI-05 3 27 30 10 3 25 2 42 18 174

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 41 35 10 4 1 9 1 83 6 1839
2017 BI-01 23 35 9 0 0 25 9 87 0 25
2017 BI-02 37 34 11 5 2 11 1 80 8 461
2017 BI-03 42 36 9 3 1 10 0 86 5 709
2017 BI-04 45 35 8 4 1 6 0 86 5 468
2017 BI-05 43 33 15 4 1 4 1 79 6 142
2014 BI 37 37 11 3 2 9 1 82 5 2207
2014 BI-01 52 18 17 4 0 9 0 77 5 22
2014 BI-02 34 40 10 4 1 8 1 82 7 560
2014 BI-03 37 36 12 3 1 10 1 82 5 848
2014 BI-04 38 37 10 3 2 9 1 83 6 564
2014 BI-05 44 39 11 1 1 3 1 86 2 172
2011 BI 35 37 11 5 1 10 1 81 7 2419
2011 BI-01 35 13 16 0 4 23 9 70 6 44
2011 BI-02 30 41 10 5 1 11 1 81 8 683
2011 BI-03 35 37 11 4 1 11 0 82 6 956
2011 BI-04 40 32 13 5 1 9 0 79 7 537
2011 BI-05 37 40 11 6 1 4 1 82 7 174
2008 BI 30 40 12 4 2 13 1 80 6 1966
2008 BI-01 15 35 18 2 0 25 6 72 3 52
2008 BI-02 29 41 12 3 2 13 1 81 5 556
2008 BI-03 30 37 12 5 2 14 0 77 8 778
2008 BI-04 33 46 8 2 2 9 1 87 4 395
2008 BI-05 34 40 14 5 1 6 1 79 6 147

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 27 37 15 6 2 13 1 74 9 1837
2017 BI-01 16 30 21 0 0 24 9 69 0 25
2017 BI-02 25 36 14 5 2 17 1 75 9 461
2017 BI-03 27 40 13 4 2 14 0 78 7 710
2017 BI-04 27 35 17 7 2 11 0 70 11 466
2017 BI-05 35 34 14 8 3 4 1 73 12 141
2014 BI 25 37 15 6 3 14 1 72 10 2209
2014 BI-01 48 27 4 0 4 17 0 91 5 22
2014 BI-02 23 37 17 6 2 13 1 71 10 561
2014 BI-03 26 35 14 6 3 15 1 73 11 849
2014 BI-04 23 40 12 7 4 14 0 73 13 564
2014 BI-05 30 39 19 3 1 8 1 75 4 172
2011 BI 25 35 16 6 2 15 1 71 10 2419
2011 BI-01 32 16 14 0 7 23 9 70 10 44
2011 BI-02 20 37 16 6 2 17 1 70 10 683
2011 BI-03 25 36 16 5 2 15 0 72 9 956
2011 BI-04 29 29 16 7 2 15 1 70 11 537
2011 BI-05 28 42 14 7 2 7 1 76 9 174
2008 BI 26 35 15 9 4 11 1 69 15 1967
2008 BI-01 31 29 20 4 0 13 4 72 4 52
2008 BI-02 25 35 15 9 4 11 2 68 15 556
2008 BI-03 26 33 12 10 4 14 0 69 17 779
2008 BI-04 24 37 18 9 2 8 1 67 13 394
2008 BI-05 30 36 14 7 4 6 3 73 12 147
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 8 92 1840
2017 BI-02 6 94 462
2017 BI-03 7 93 710
2017 BI-04 10 90 467
2017 BI-05 4 96 142
2014 BI 6 94 2207
2014 BI-01 0 100 22
2014 BI-02 5 95 562
2014 BI-03 6 94 847
2014 BI-04 8 92 563
2014 BI-05 6 94 172

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 BI 37 137
2017 BI-02 30 29
2017 BI-03 45 49
2017 BI-04 36 47
2014 BI 31 141
2014 BI-02 32 29
2014 BI-03 34 54
2014 BI-04 28 43

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 BI 80 137
2017 BI-02 76 29
2017 BI-03 76 49
2017 BI-04 83 47
2014 BI 88 141
2014 BI-02 83 29
2014 BI-03 89 54
2014 BI-04 89 43
2014 BI-05 89 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 BI-02 0 29
2014 BI-02 0 29
2014 BI-04 0 43

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 BI 0 137
2017 BI-02 0 29
2017 BI-03 0 49
2017 BI-04 0 47
2014 BI-02 0 29
2014 BI-03 0 54
2014 BI-04 0 43
2014 BI-05 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 BI 7 137
2017 BI-04 11 47
2014 BI-04 0 43
2014 BI-05 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 BI 9 137
2017 BI-02 17 29
2014 BI 7 141
2014 BI-02 17 29
2014 BI-05 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 BI 6 137
2014 BI 4 141
2014 BI-05 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 BI 24 136
2017 BI-02 17 29
2017 BI-03 17 49
2017 BI-04 35 46
2014 BI 18 141
2014 BI-03 21 54
2014 BI-04 23 43

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 BI 19 136
2017 BI-03 17 49
2017 BI-04 22 46
2014 BI 16 141
2014 BI-03 22 54
2014 BI-04 12 43

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 BI 16 136
2017 BI-03 11 49
2017 BI-04 20 46
2014 BI 10 141
2014 BI-02 0 29
2014 BI-04 19 43

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 BI 7 136
2017 BI-04 13 46
2014 BI 6 141

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 BI 18 136
2017 BI-02 17 29
2017 BI-03 23 49
2017 BI-04 13 46
2014 BI 32 141
2014 BI-02 37 29
2014 BI-03 29 54
2014 BI-04 21 43
2014 BI-05 60 10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 BI 33 136
2017 BI-02 52 29
2017 BI-03 32 49
2017 BI-04 22 46
2014 BI 31 141
2014 BI-02 34 29
2014 BI-03 26 54
2014 BI-04 40 43

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 BI-03 0 49
2017 BI-04 0 46
2014 BI-04 0 43

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 BI-02 0 29
2017 BI-04 0 46

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 BI 8 136
2017 BI-03 12 49
2014 BI 4 141
2014 BI-05 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 BI 16 136
2017 BI-02 20 29
2017 BI-03 12 49
2017 BI-04 19 46
2014 BI 15 141
2014 BI-02 23 29
2014 BI-03 17 54

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 BI 0 136
2017 BI-02 0 29
2017 BI-03 0 49
2017 BI-04 0 46

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 BI 11 136
2017 BI-03 14 49
2014 BI 14 141
2014 BI-02 20 29
2014 BI-03 9 54
2014 BI-04 14 43

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 BI 0 136
2017 BI-02 0 29
2017 BI-03 0 49
2017 BI-04 0 46
2014 BI 0 141
2014 BI-02 0 29
2014 BI-03 0 54
2014 BI-04 0 43
2014 BI-05 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 BI 17 136
2017 BI-02 18 29
2017 BI-03 17 49
2017 BI-04 18 46
2014 BI 22 141
2014 BI-02 36 29
2014 BI-03 17 54
2014 BI-04 23 43

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 BI 22 137
2017 BI-02 34 29
2017 BI-03 19 49
2017 BI-04 19 47
2014 BI 27 141
2014 BI-02 28 29
2014 BI-03 30 54
2014 BI-04 21 43

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 BI 12 137
2017 BI-03 10 49
2017 BI-04 10 47
2014 BI 16 141
2014 BI-02 17 29
2014 BI-03 22 54

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 BI 4 137
2014 BI 7 141
2014 BI-03 10 54

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 BI 8 137
2014 BI 15 141
2014 BI-02 20 29
2014 BI-03 11 54
2014 BI-04 11 43

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 BI 5 137
2017 BI-02 0 29
2014 BI 9 141

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 BI-02 0 29
2017 BI-04 0 47
2014 BI 5 141
2014 BI-02 0 29
2014 BI-03 9 54
2014 BI-05 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 BI 15 137
2017 BI-02 25 29
2017 BI-03 12 49
2017 BI-04 13 47
2014 BI 7 141

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 BI 8 137
2014 BI 11 141
2014 BI-03 11 54
2014 BI-04 14 43

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 BI 55 137
2017 BI-02 42 29
2017 BI-03 64 49
2017 BI-04 53 47
2014 BI 52 141
2014 BI-02 45 29
2014 BI-03 50 54
2014 BI-04 63 43

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 BI 11 136
2017 BI-04 13 47
2014 BI-05 0 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 BI 25 136
2017 BI-02 40 29
2017 BI-03 31 48
2017 BI-04 11 47
2014 BI 19 134
2014 BI-02 30 29
2014 BI-03 19 49

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 BI 6 136
2014 BI 5 134
2014 BI-05 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 BI-02 0 29
2017 BI-04 0 47
2014 BI 4 134
2014 BI-05 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 BI-02 0 29
2014 BI-02 0 29
2014 BI-04 0 41
2014 BI-05 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 BI 5 136
2017 BI-02 0 29
2017 BI-03 12 48
2014 BI 4 134
2014 BI-05 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 BI 6 136
2014 BI 8 134
2014 BI-03 12 49
2014 BI-05 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 BI 8 136
2017 BI-03 11 48
2017 BI-04 0 47
2014 BI 10 134
2014 BI-02 17 29
2014 BI-03 10 49
2014 BI-05 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 BI 6 136
2014 BI 8 134
2014 BI-05 0 10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 BI 22 136
2017 BI-02 22 29
2017 BI-03 27 48
2017 BI-04 12 47
2014 BI 24 134
2014 BI-02 20 29
2014 BI-03 27 49
2014 BI-04 15 41

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 BI 4 136
2014 BI 7 134

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 BI 37 136
2017 BI-02 36 29
2017 BI-03 39 48
2017 BI-04 34 47
2014 BI 51 134
2014 BI-02 41 29
2014 BI-03 50 49
2014 BI-04 59 41
2014 BI-05 50 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 BI-02 0 29
2017 BI-03 0 48
2014 BI-02 0 29
2014 BI-04 0 41
2014 BI-05 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 BI 55 136
2017 BI-02 48 29
2017 BI-03 58 48
2017 BI-04 61 47
2014 BI 64 134
2014 BI-02 42 29
2014 BI-03 64 49
2014 BI-04 78 41
2014 BI-05 81 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 BI-04 0 47

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 BI 15 136
2017 BI-03 12 48
2017 BI-04 19 47
2014 BI 11 134
2014 BI-02 21 29

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 94 6 137
2017 BI-02 97 3 29
2017 BI-03 91 9 49
2017 BI-04 94 6 47

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 10 15 21 3 2 41 7 48 11 1838
2017 BI-01 4 19 11 0 0 42 24 67 0 25
2017 BI-02 10 16 19 3 2 41 9 53 9 461
2017 BI-03 9 13 19 3 2 47 8 49 10 710
2017 BI-04 9 14 25 5 3 40 4 42 14 467
2017 BI-05 16 19 28 2 1 27 6 53 5 142
2014 BI 11 15 18 3 2 43 7 53 10 2209
2014 BI-01 14 5 14 0 0 42 25 58 0 22
2014 BI-02 11 16 19 3 2 43 7 52 10 562
2014 BI-03 11 13 17 2 3 44 9 53 11 848
2014 BI-04 11 15 17 2 3 45 6 53 11 564
2014 BI-05 14 17 22 4 1 38 4 54 8 172

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 27 34 19 3 2 14 1 72 6 1832
2017 BI-01 32 28 16 0 0 19 5 79 0 25
2017 BI-02 28 32 18 3 1 16 2 73 5 461
2017 BI-03 26 36 18 3 2 14 1 73 6 707
2017 BI-04 25 34 21 4 2 14 0 69 7 465
2017 BI-05 31 34 22 4 1 8 0 71 5 142
2014 BI 24 32 19 3 2 19 1 69 7 2209
2014 BI-01 48 13 9 0 0 25 4 87 0 22
2014 BI-02 21 35 21 3 2 17 1 68 7 562
2014 BI-03 25 30 17 3 2 21 2 71 7 849
2014 BI-04 21 32 18 4 3 21 1 68 8 563
2014 BI-05 31 34 22 3 1 9 0 71 5 172
2011 BI 32 38 14 3 2 11 0 78 6 2422
2011 BI-01 52 28 4 5 5 6 0 85 10 45
2011 BI-02 31 42 14 3 2 7 0 80 5 683
2011 BI-03 31 36 14 4 2 13 0 78 6 956
2011 BI-04 32 33 16 4 2 14 0 76 6 538
2011 BI-05 32 45 17 2 1 4 1 80 2 175
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 15 26 23 15 20 0 1 41 35 1835
2017 BI-01 4 12 24 19 37 0 4 17 58 25
2017 BI-02 14 25 26 14 19 0 1 40 33 461
2017 BI-03 13 26 24 17 19 0 1 40 37 711
2017 BI-04 18 26 21 13 21 0 1 45 34 464
2017 BI-05 24 26 20 11 17 0 1 51 29 140

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 10 28 29 20 12 0 0 38 32 1839
2017 BI-01 32 28 12 25 0 0 4 62 26 25
2017 BI-02 14 32 27 19 7 1 0 47 26 461
2017 BI-03 10 29 34 17 10 0 1 39 27 710
2017 BI-04 9 23 29 21 18 0 0 32 38 467
2017 BI-05 3 22 22 28 24 0 0 25 52 142

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 19 35 26 12 6 0 2 55 19 1834
2017 BI-01 43 25 21 8 0 0 4 70 8 25
2017 BI-02 27 37 24 7 4 0 1 65 10 461
2017 BI-03 20 37 26 10 4 0 2 58 15 709
2017 BI-04 13 31 29 16 9 0 1 45 26 464
2017 BI-05 5 32 24 24 14 0 1 37 39 141

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 14 24 26 19 15 1 2 39 35 1838
2017 BI-01 52 20 12 8 4 0 4 75 13 25
2017 BI-02 17 24 25 18 13 1 2 42 32 461
2017 BI-03 14 26 27 16 14 1 2 41 31 710
2017 BI-04 12 21 26 22 16 2 1 34 39 467
2017 BI-05 8 22 22 23 24 0 1 31 47 141

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 37 29 16 6 4 1 8 72 10 1835
2017 BI-01 55 32 9 0 0 0 4 90 0 25
2017 BI-02 46 28 13 3 2 1 7 80 5 460
2017 BI-03 37 32 14 4 4 0 9 76 9 709
2017 BI-04 30 28 20 9 3 1 9 64 13 467
2017 BI-05 23 28 22 14 12 0 2 51 27 140

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 20 32 26 13 7 0 0 53 20 1836
2017 BI-01 23 25 36 7 5 0 4 50 13 25
2017 BI-02 23 34 24 13 5 0 1 57 18 460
2017 BI-03 22 31 28 12 7 0 0 53 20 709
2017 BI-04 20 33 25 14 8 0 0 53 22 467
2017 BI-05 10 36 29 14 11 0 0 46 25 141

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 21 36 26 11 4 0 1 58 16 1835
2017 BI-01 42 27 22 5 0 0 4 72 5 25
2017 BI-02 26 34 22 13 4 1 1 61 16 460
2017 BI-03 21 38 26 11 4 0 1 60 14 709
2017 BI-04 19 34 30 11 6 0 1 53 17 466
2017 BI-05 12 43 29 9 6 0 1 55 15 141

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 19 36 25 12 6 0 2 56 19 1832
2017 BI-01 45 20 24 3 5 0 4 67 8 25
2017 BI-02 24 35 26 10 4 1 1 60 14 459
2017 BI-03 19 37 24 12 5 1 2 57 18 709
2017 BI-04 14 35 25 16 8 0 2 50 25 465
2017 BI-05 11 39 28 13 8 0 1 51 21 140

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 24 36 21 11 6 0 1 62 17 1834
2017 BI-01 45 23 19 5 5 0 4 71 10 25
2017 BI-02 26 37 21 11 4 1 1 63 15 459
2017 BI-03 25 36 20 12 5 0 1 62 18 710
2017 BI-04 21 37 22 11 7 0 2 59 19 466
2017 BI-05 28 41 19 6 8 0 0 68 13 140

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 26 36 23 9 4 1 1 63 14 1830
2017 BI-01 44 36 9 7 0 0 4 83 8 25
2017 BI-02 28 40 21 6 4 1 0 69 10 459
2017 BI-03 24 35 24 10 5 0 1 61 15 708
2017 BI-04 26 35 23 9 4 1 2 63 13 464
2017 BI-05 24 31 26 13 6 0 0 55 19 141

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 45 30 13 7 4 0 1 76 11 1834
2017 BI-01 68 16 12 4 0 0 0 84 4 25
2017 BI-02 49 30 11 5 3 0 1 80 8 460
2017 BI-03 46 30 13 7 4 0 1 76 11 707
2017 BI-04 37 32 15 9 6 0 1 70 15 466
2017 BI-05 48 28 16 6 3 0 0 76 9 142

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 72 14 5 3 2 1 2 90 5 1835
2017 BI-01 89 11 0 0 0 0 0 100 0 25
2017 BI-02 76 14 5 2 1 1 1 92 3 458
2017 BI-03 76 12 4 3 2 2 2 91 5 709
2017 BI-04 66 16 7 3 2 2 4 87 5 468
2017 BI-05 64 21 6 5 1 1 1 88 6 141

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 55 30 9 3 1 0 1 86 4 1836
2017 BI-01 68 25 8 0 0 0 0 92 0 25
2017 BI-02 56 28 10 4 2 0 1 84 6 459
2017 BI-03 57 29 10 2 1 1 1 87 3 711
2017 BI-04 52 33 8 4 0 0 2 87 5 466
2017 BI-05 52 34 11 3 1 0 0 86 3 142

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 56 24 10 5 3 0 1 81 9 1836
2017 BI-01 72 19 9 0 0 0 0 91 0 25
2017 BI-02 59 22 9 4 3 1 1 83 8 461
2017 BI-03 60 23 9 4 3 0 1 84 8 707
2017 BI-04 49 24 13 8 3 1 2 75 11 467
2017 BI-05 50 32 10 4 3 0 0 82 8 142

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 52 14 5 2 1 0 26 90 3 1837
2017 BI-01 68 9 4 0 0 0 19 95 0 25
2017 BI-02 58 11 1 1 0 0 28 97 1 461
2017 BI-03 55 13 5 2 1 0 24 89 4 709
2017 BI-04 44 15 6 2 0 1 33 89 3 466
2017 BI-05 43 28 18 5 2 0 3 74 7 142

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 60 23 7 2 1 1 6 89 3 1825
2017 BI-01 76 8 4 0 0 0 12 96 0 25
2017 BI-02 61 21 7 4 2 1 5 87 5 460
2017 BI-03 59 25 7 3 0 0 6 89 3 701
2017 BI-04 61 21 7 2 0 1 9 91 2 467
2017 BI-05 57 27 11 1 0 1 2 87 1 139

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 63 19 6 5 4 1 3 84 9 1839
2017 BI-01 21 17 8 27 28 0 0 37 55 25
2017 BI-02 51 20 7 10 10 0 2 73 20 461
2017 BI-03 65 19 8 3 3 0 2 86 7 710
2017 BI-04 72 16 4 1 1 1 5 94 2 467
2017 BI-05 76 21 1 1 0 1 0 98 1 142

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 46 34 12 4 2 0 2 82 6 1837
2017 BI-01 51 21 20 5 3 0 0 72 8 25
2017 BI-02 44 37 13 3 2 0 2 82 5 461
2017 BI-03 44 35 13 5 1 0 2 81 6 710
2017 BI-04 47 32 12 4 2 0 3 82 6 466
2017 BI-05 57 34 4 3 1 0 2 92 4 141

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 7 30 44 14 5 0 0 37 19 1841
2017 BI-01 21 15 41 20 4 0 0 36 24 25
2017 BI-02 7 36 42 13 1 0 0 44 14 462
2017 BI-03 9 31 45 11 4 0 0 40 15 710
2017 BI-04 5 26 46 16 7 0 0 31 23 468
2017 BI-05 7 19 43 22 10 0 0 26 31 142

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 6 18 45 22 8 0 0 31 24 1837
2017 BI-01 4 7 42 27 21 0 0 48 11 25
2017 BI-02 5 12 46 28 10 0 0 37 17 461
2017 BI-03 6 17 44 24 9 0 0 33 22 709
2017 BI-04 8 21 45 19 6 0 1 25 30 466
2017 BI-05 9 31 46 10 4 0 0 15 40 142

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 25 47 15 8 3 3 0 74 11 1839
2017 BI-01 32 36 25 0 0 7 0 73 0 25
2017 BI-02 20 49 15 8 3 5 0 72 12 462
2017 BI-03 26 47 15 8 2 2 0 75 10 709
2017 BI-04 26 48 13 9 2 2 0 75 11 468
2017 BI-05 32 46 13 6 1 1 0 79 8 142

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 16 43 17 15 7 1 0 60 23 1840
2017 BI-01 36 39 12 9 0 4 0 78 9 25
2017 BI-02 16 46 17 13 7 2 0 63 20 460
2017 BI-03 17 44 16 15 7 1 0 62 22 711
2017 BI-04 13 40 21 18 7 2 0 53 26 468
2017 BI-05 18 41 15 19 6 1 0 59 25 142
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 14 86 1838
2017 BI-02 10 90 461
2017 BI-03 14 86 710
2017 BI-04 20 80 466
2017 BI-05 8 92 142
2014 BI 14 86 2206
2014 BI-02 13 87 561
2014 BI-03 13 87 848
2014 BI-04 16 84 563
2014 BI-05 10 90 172

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 79 21 253
2017 BI-02 77 23 48
2017 BI-03 83 17 97
2017 BI-04 79 21 89
2017 BI-05 59 41 12
2014 BI 83 17 309
2014 BI-02 81 19 74
2014 BI-03 84 16 113
2014 BI-04 82 18 93
2014 BI-05 94 6 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 50 35 6 7 1 0 0 85 8 201
2017 BI-02 53 30 9 5 0 0 3 85 6 37
2017 BI-03 58 29 6 6 1 0 0 86 8 81
2017 BI-04 41 45 4 7 3 0 0 86 10 71
2014 BI 48 39 5 5 2 1 0 88 7 256
2014 BI-02 49 37 5 6 2 1 0 87 8 61
2014 BI-03 49 42 6 2 1 0 0 91 3 95
2014 BI-04 47 37 4 8 3 1 0 85 11 76
2014 BI-05 50 44 6 0 0 0 0 94 0 16
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 18 26 23 13 15 6 0 19 81 1842
2017 BI-01 11 33 4 11 41 0 0 11 89 25
2017 BI-02 20 25 22 12 16 5 0 21 79 462
2017 BI-03 15 26 26 13 13 6 0 17 83 711
2017 BI-04 18 23 23 13 14 8 0 20 80 468
2017 BI-05 23 34 16 13 9 5 0 24 76 142

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 BI 23 1398
2017 BI-01 22 22
2017 BI-02 30 348
2017 BI-03 21 554
2017 BI-04 20 343
2017 BI-05 13 103

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 BI 44 1398
2017 BI-01 79 22
2017 BI-02 39 348
2017 BI-03 47 554
2017 BI-04 44 343
2017 BI-05 39 103

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 BI 18 1398
2017 BI-01 0 22
2017 BI-02 21 348
2017 BI-03 18 554
2017 BI-04 18 343
2017 BI-05 17 103

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 BI 45 1398
2017 BI-01 14 22
2017 BI-02 37 348
2017 BI-03 43 554
2017 BI-04 54 343
2017 BI-05 63 103

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 BI 6 1398
2017 BI-01 0 22
2017 BI-02 5 348
2017 BI-03 7 554
2017 BI-04 8 343
2017 BI-05 1 103

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 BI 46 1398
2017 BI-01 39 22
2017 BI-02 49 348
2017 BI-03 46 554
2017 BI-04 43 343
2017 BI-05 46 103

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 BI 3 43 21 11 5 17 1376
2017 BI-01 0 60 14 4 8 14 22
2017 BI-02 2 43 24 10 4 17 345
2017 BI-03 2 42 21 13 6 16 543
2017 BI-04 4 41 19 9 6 20 339
2017 BI-05 3 47 23 15 3 9 102

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 7 20 17 22 24 2 7 30 51 1400
2017 BI-01 19 23 22 22 9 0 5 44 32 22
2017 BI-02 7 24 18 21 23 1 5 33 47 349
2017 BI-03 8 18 15 26 25 3 6 28 55 554
2017 BI-04 7 19 17 19 27 3 8 30 52 344
2017 BI-05 3 25 24 20 18 2 8 31 43 103

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 1 7 11 21 51 3 7 9 80 1401
2017 BI-01 0 14 9 31 46 0 0 14 77 22
2017 BI-02 1 8 11 22 52 2 5 10 79 350
2017 BI-03 1 4 11 20 53 3 7 6 82 554
2017 BI-04 1 8 10 21 48 4 8 10 79 344
2017 BI-05 1 8 11 20 46 1 13 10 76 103
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