2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - AU

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	20	51	6	16	7	0	70	24	4412
2017	AU-01	22	54	6	14	4	0	76	18	930
2017	AU-02	23	49	5	15	8	0	72	22	712
2017	AU-03	19	52	5	17	7	0	71	24	1340
2017	AU-04	17	49	6	19	10	0	65	28	1029
2017	AU-05	21	44	8	17	10	0	65	27	182
2017	AU-06	24	53	4	9	10	0	77	18	114
2014	AU	24	51	6	13	6	0	75	19	4811
2014	AU-01	28	50	6	12	4	0	78	16	1248
2014	AU-02	22	54	6	11	7	0	76	18	834
2014	AU-03	22	52	6	14	6	0	74	20	1376
2014	AU-04	23	51	5	14	6	0	74	21	982
2014	AU-05	22	49	3	20	5	0	72	25	178
2014	AU-06	26	55	2	8	8	0	81	16	122
2011	AU	27	52	5	12	4	0	79	16	4211
2011	AU-01	28	53	5	11	4	0	80	15	901
2011	AU-02	25	53	5	12	4	0	79	16	1061
2011	AU-03	25	53	5	13	5	0	78	17	1110
2011	AU-04	27	52	4	13	4	0	79	17	836
2011	AU-05	42	45	3	6	3	1	88	9	159
2011	AU-06	34	50	5	6	4	0	84	11	125
2008	AU	27	53	5	11	4	0	80	15	3732
2008	AU-01	29	56	3	9	4	0	85	13	878
2008	AU-02	24	55	5	12	4	0	79	16	939
2008	AU-03	25	54	6	10	5	0	79	15	918
2008	AU-04	26	52	5	14	4	0	78	18	702
2008	AU-05	42	43	3	8	4	0	86	12	113
2008	AU-06	38	46	4	7	4	0	84	11	89

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	69	23	3	2	1	1	2	94	3	4400
2017	AU-01	71	22	3	2	1	1	1	95	3	929
2017	AU-02	70	21	4	1	1	1	1	94	3	711
2017	AU-03	68	24	3	2	1	1	1	94	3	1333
2017	AU-04	67	24	3	2	0	1	2	94	3	1026
2017	AU-05	66	21	4	3	2	1	2	90	6	182
2017	AU-06	72	20	4	2	0	0	2	94	2	114
2014	AU	71	22	3	2	1	1	1	94	3	4811
2014	AU-01	76	19	2	1	1	0	1	96	2	1248
2014	AU-02	69	24	4	1	1	1	1	94	2	834
2014	AU-03	70	23	3	2	1	0	1	94	3	1376
2014	AU-04	68	22	3	3	1	1	2	92	4	982
2014	AU-05	67	22	4	3	1	1	2	91	5	179
2014	AU-06	70	21	2	2	1	1	4	95	3	122
2011	AU	73	20	2	2	1	1	1	95	3	4212
2011	AU-01	73	21	3	1	1	0	1	95	2	901
2011	AU-02	75	18	2	1	1	1	2	96	2	1061
2011	AU-03	73	21	2	2	1	0	1	95	3	1111
2011	AU-04	72	20	3	2	1	0	1	94	4	836
2011	AU-05	73	20	2	3	1	1	1	95	3	159
2011	AU-06	73	18	4	3	0	1	1	92	3	125
2008	AU	71	21	3	2	1	1	1	94	3	3729
2008	AU-01	73	20	3	1	1	1	1	94	2	876
2008	AU-02	71	22	2	2	1	1	1	95	3	939
2008	AU-03	70	20	3	2	2	1	1	93	4	916
2008	AU-04	67	22	4	3	2	1	2	91	5	702
2008	AU-05	70	24	4	1	2	0	0	94	3	113
2008	AU-06	81	12	2	2	2	0	0	93	4	89

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	71	18	4	3	1	0	2	91	4	4407
2017	AU-01	75	18	3	1	1	0	2	95	2	929
2017	AU-02	76	16	3	2	1	1	1	94	3	711
2017	AU-03	71	18	5	3	1	0	2	91	4	1338
2017	AU-04	66	20	4	5	2	0	3	88	7	1029
2017	AU-05	63	19	8	4	3	0	2	84	7	181
2017	AU-06	72	15	7	4	1	0	2	88	4	114
2014	AU	72	18	4	3	2	0	2	91	5	4811
2014	AU-01	77	15	3	2	1	0	1	94	3	1248
2014	AU-02	72	20	3	2	1	0	2	94	3	834
2014	AU-03	73	18	3	3	1	0	2	92	4	1376
2014	AU-04	65	18	6	6	3	0	2	85	9	982
2014	AU-05	69	15	5	7	3	0	2	86	10	179
2014	AU-06	63	21	4	4	2	0	7	89	6	122
2011	AU	72	17	3	3	2	0	2	91	5	4209
2011	AU-01	73	20	3	1	1	0	1	94	2	901
2011	AU-02	77	14	3	2	2	0	3	94	4	1061
2011	AU-03	73	17	3	4	2	0	2	91	6	1108
2011	AU-04	67	17	4	6	3	0	2	86	9	836
2011	AU-05	70	18	5	2	3	1	1	90	5	159
2011	AU-06	62	22	3	9	1	1	2	87	10	125
2008	AU	71	18	3	3	2	0	2	91	6	3732
2008	AU-01	75	17	3	2	1	0	1	94	3	877
2008	AU-02	76	16	2	2	2	0	2	94	3	939
2008	AU-03	72	17	3	4	2	0	2	91	6	917
2008	AU-04	62	20	6	6	4	0	2	83	11	703
2008	AU-05	67	20	4	6	4	0	0	87	10	113
2008	AU-06	64	24	2	9	1	0	0	88	10	89

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	27	37	9	16	12	0	64	27	4408
2017	AU-01	33	37	9	15	6	0	70	21	929
2017	AU-02	29	36	7	16	12	0	66	27	709
2017	AU-03	26	39	9	15	11	0	65	26	1341
2017	AU-04	21	35	9	17	16	0	57	34	1028
2017	AU-05	30	31	5	16	19	0	61	35	182
2017	AU-06	31	33	9	15	12	0	64	27	114
2014	AU	32	38	8	13	9	0	69	22	4811
2014	AU-01	35	39	9	10	7	0	74	17	1248
2014	AU-02	31	38	8	13	9	0	70	22	834
2014	AU-03	29	37	8	14	11	0	66	26	1376
2014	AU-04	31	37	8	15	9	0	68	24	982
2014	AU-05	33	34	9	10	15	0	66	25	179
2014	AU-06	33	37	6	13	10	1	70	23	122
2011	AU	29	42	9	12	7	0	72	19	4204
2011	AU-01	29	41	10	13	7	0	70	20	901
2011	AU-02	30	44	10	11	5	0	74	16	1061
2011	AU-03	27	44	9	12	7	0	71	20	1106
2011	AU-04	29	41	10	13	7	0	70	20	834
2011	AU-05	42	32	6	10	10	1	74	21	158
2011	AU-06	38	40	6	9	7	0	78	16	125

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	15	44	12	19	10	0	0	59	29	4407
2017	AU-01	17	40	13	20	11	0	0	57	30	929
2017	AU-02	16	44	10	20	10	0	0	61	30	711
2017	AU-03	13	45	13	18	11	0	0	58	29	1339
2017	AU-04	13	44	12	21	9	0	0	57	31	1027
2017	AU-05	19	43	4	19	15	0	0	62	34	182
2017	AU-06	21	51	15	11	3	0	0	72	13	114
2014	AU	17	44	12	18	10	0	0	60	28	4808
2014	AU-01	18	45	11	17	8	0	0	63	26	1247
2014	AU-02	14	46	14	15	11	0	0	60	26	834
2014	AU-03	17	42	11	19	11	0	0	60	29	1374
2014	AU-04	15	44	12	17	11	0	0	59	29	982
2014	AU-05	17	42	12	20	9	1	0	60	29	179
2014	AU-06	19	49	12	16	3	0	0	68	20	122
2011	AU	19	46	12	15	7	0	0	66	22	4213
2011	AU-01	18	49	12	14	6	0	0	68	20	903
2011	AU-02	20	46	11	14	8	0	0	67	22	1060
2011	AU-03	17	47	11	17	7	0	0	65	24	1111
2011	AU-04	18	43	13	16	9	1	0	61	25	837
2011	AU-05	30	42	11	10	6	1	1	73	16	159
2011	AU-06	25	48	14	11	2	0	0	73	13	124
2008	AU	19	47	12	14	7	0	0	66	22	3730
2008	AU-01	22	47	11	15	5	0	0	69	19	878
2008	AU-02	17	48	13	13	9	0	0	65	22	937
2008	AU-03	17	50	11	14	8	0	0	67	22	918
2008	AU-04	18	45	12	17	8	0	0	64	25	702
2008	AU-05	27	44	14	9	5	0	0	72	14	113
2008	AU-06	26	43	11	17	3	0	0	69	20	89

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	39	43	10	5	2	83	7	4405
2017	AU-01	35	44	12	6	3	79	9	930
2017	AU-02	39	44	11	4	2	83	6	710
2017	AU-03	39	44	9	6	2	83	8	1337
2017	AU-04	39	45	10	4	2	84	6	1028
2017	AU-05	54	34	6	6	0	88	6	182
2017	AU-06	62	29	7	2	1	90	3	114
2014	AU	38	44	10	6	2	82	8	4811
2014	AU-01	34	43	12	7	3	78	10	1248
2014	AU-02	35	46	11	5	3	81	8	834
2014	AU-03	38	44	10	6	2	83	8	1376
2014	AU-04	42	42	9	5	2	84	7	982
2014	AU-05	49	39	7	4	2	87	6	179
2014	AU-06	56	35	7	1	1	91	1	122
2011	AU	39	41	12	5	3	80	8	4206
2011	AU-01	34	40	14	7	4	75	11	900
2011	AU-02	37	41	12	5	4	78	9	1059
2011	AU-03	38	43	11	6	3	81	8	1111
2011	AU-04	42	40	11	3	3	83	6	834
2011	AU-05	54	33	7	2	4	87	6	158
2011	AU-06	54	39	6	1	0	93	1	125
2008	AU	33	46	10	6	4	80	10	3734
2008	AU-01	31	45	12	8	4	76	12	879
2008	AU-02	30	48	12	6	4	79	10	939
2008	AU-03	32	49	10	5	4	81	9	918
2008	AU-04	35	46	9	7	3	81	10	702
2008	AU-05	46	44	3	5	2	90	7	113
2008	AU-06	60	26	8	6	1	85	7	89

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	44	43	6	4	2	87	6	4396
2017	AU-01	39	44	8	6	3	83	9	929
2017	AU-02	43	47	5	4	2	90	6	707
2017	AU-03	42	45	7	4	2	87	6	1334
2017	AU-04	47	41	6	4	2	88	6	1028
2017	AU-05	62	33	2	3	0	95	3	180
2017	AU-06	69	28	1	2	1	96	3	114
2014	AU	44	43	7	4	2	87	6	4810
2014	AU-01	40	45	8	5	2	85	7	1247
2014	AU-02	40	47	8	4	2	86	6	833
2014	AU-03	43	44	8	4	2	87	6	1377
2014	AU-04	49	40	6	3	1	89	4	981
2014	AU-05	55	37	3	3	2	92	5	179
2014	AU-06	67	30	2	0	1	97	1	122
2011	AU	41	45	7	4	2	87	6	4213
2011	AU-01	34	49	9	5	3	83	8	902
2011	AU-02	39	46	8	5	3	85	7	1062
2011	AU-03	40	46	6	5	2	87	7	1112
2011	AU-04	46	43	7	3	1	89	4	837
2011	AU-05	59	37	2	1	2	96	3	159
2011	AU-06	68	30	1	2	0	98	2	122
2008	AU	39	48	7	4	2	87	7	3733
2008	AU-01	35	51	6	5	3	86	7	879
2008	AU-02	38	49	7	4	3	87	6	939
2008	AU-03	38	48	7	5	2	86	8	917
2008	AU-04	43	44	7	4	2	88	6	703
2008	AU-05	48	44	5	3	0	92	3	113
2008	AU-06	60	35	3	1	0	95	1	88

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	35	43	9	9	4	0	0	78	13	4404
2017	AU-01	36	43	9	9	3	0	0	79	12	930
2017	AU-02	35	45	8	8	4	0	0	80	12	711
2017	AU-03	33	44	10	10	3	0	0	77	13	1336
2017	AU-04	33	41	11	11	5	0	0	74	15	1027
2017	AU-05	44	35	8	9	4	1	0	79	13	182
2017	AU-06	56	34	4	4	1	0	1	91	5	114
2014	AU	35	44	9	8	3	0	0	79	12	4809
2014	AU-01	37	43	9	8	3	0	0	79	11	1248
2014	AU-02	31	48	9	8	4	0	0	79	12	834
2014	AU-03	34	44	10	8	3	0	0	78	12	1375
2014	AU-04	37	42	9	9	3	0	0	79	12	980
2014	AU-05	40	45	7	6	3	0	0	84	8	179
2014	AU-06	48	39	7	2	2	1	1	88	4	122

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	39	38	9	7	6	0	0	77	13	4400
2017	AU-01	41	37	10	6	5	0	1	78	11	929
2017	AU-02	37	39	9	8	6	1	0	76	14	711
2017	AU-03	39	38	9	7	6	1	0	77	13	1336
2017	AU-04	39	37	9	8	7	0	0	76	14	1026
2017	AU-05	48	33	7	8	4	0	1	81	12	181
2017	AU-06	47	39	5	5	4	0	0	86	9	114
2014	AU	37	38	12	7	5	0	0	75	13	4810
2014	AU-01	42	35	12	7	4	0	0	77	11	1248
2014	AU-02	31	40	14	8	6	1	0	72	14	834
2014	AU-03	35	39	13	7	5	0	1	75	12	1374
2014	AU-04	38	38	11	8	4	0	1	77	12	982
2014	AU-05	42	35	8	8	6	1	0	78	14	179
2014	AU-06	39	38	11	9	2	1	0	79	11	122
2011	AU	37	40	11	7	4	0	1	78	11	4211
2011	AU-01	35	42	11	7	5	1	0	78	11	898
2011	AU-02	35	40	12	7	4	0	1	76	11	1062
2011	AU-03	35	41	12	7	3	0	1	77	11	1111
2011	AU-04	41	39	11	6	3	0	1	80	9	837
2011	AU-05	50	38	8	2	2	1	0	89	4	159
2011	AU-06	42	34	9	13	3	0	0	75	16	125

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	19	14	11	15	3	17	50	32	4402
2017	AU-01	19	16	15	10	15	4	21	47	33	929
2017	AU-02	21	18	15	11	15	3	18	49	32	710
2017	AU-03	24	20	15	9	12	3	16	55	27	1335
2017	AU-04	21	19	14	11	17	3	16	49	34	1028
2017	AU-05	25	20	10	15	18	2	9	51	37	182
2017	AU-06	29	18	11	11	23	3	4	51	37	114
2014	AU	20	21	15	11	14	3	16	50	31	4811
2014	AU-01	20	21	16	9	13	4	18	51	28	1247
2014	AU-02	20	20	16	11	14	3	17	49	31	834
2014	AU-03	20	23	14	11	13	3	16	53	29	1376
2014	AU-04	19	21	14	13	15	3	15	48	35	982
2014	AU-05	24	20	13	12	20	2	10	49	36	179
2014	AU-06	18	27	11	19	20	0	5	47	41	122
2011	AU	22	22	13	11	14	2	15	53	31	4213
2011	AU-01	20	19	16	11	13	3	18	50	30	901
2011	AU-02	22	21	14	11	14	2	17	53	30	1060
2011	AU-03	21	24	10	12	14	3	14	55	32	1111
2011	AU-04	23	24	13	9	16	2	14	55	30	838
2011	AU-05	25	25	14	8	15	2	11	57	27	159
2011	AU-06	24	24	15	11	23	2	2	49	35	125
2008	AU	25	24	12	12	14	3	11	56	29	3731
2008	AU-01	24	25	12	11	11	3	14	59	27	878
2008	AU-02	27	24	12	9	14	2	12	60	27	936
2008	AU-03	23	22	13	13	14	3	11	53	32	918
2008	AU-04	25	24	14	11	15	2	9	55	29	703
2008	AU-05	36	26	7	14	9	0	7	68	25	113
2008	AU-06	20	20	16	19	20	1	3	42	41	89

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	25	49	12	8	5	74	13	4405
2017	AU-01	23	47	14	10	5	71	15	929
2017	AU-02	24	51	11	9	6	75	14	711
2017	AU-03	24	50	13	8	5	74	13	1339
2017	AU-04	25	49	13	8	5	74	13	1026
2017	AU-05	40	44	7	4	4	85	8	182
2017	AU-06	42	49	4	3	2	91	4	114
2014	AU	24	48	13	9	5	73	14	4810
2014	AU-01	23	47	15	10	5	70	15	1248
2014	AU-02	21	50	14	9	6	71	15	834
2014	AU-03	24	49	13	9	5	73	14	1375
2014	AU-04	25	48	13	9	4	74	13	982
2014	AU-05	33	46	8	8	4	79	12	179
2014	AU-06	44	45	7	1	4	89	5	121
2011	AU	26	47	13	9	5	73	14	4208
2011	AU-01	23	44	17	10	5	67	16	898
2011	AU-02	25	47	12	9	6	73	14	1059
2011	AU-03	25	47	14	9	5	72	14	1112
2011	AU-04	26	49	13	7	5	75	12	836
2011	AU-05	42	47	4	2	4	89	7	159
2011	AU-06	36	48	9	6	1	84	6	125
2008	AU	27	47	11	10	5	74	15	3716
2008	AU-01	25	46	13	11	5	71	16	876
2008	AU-02	26	47	11	10	5	73	15	930
2008	AU-03	25	48	12	9	5	74	14	915
2008	AU-04	29	46	10	8	6	75	14	700
2008	AU-05	37	49	6	6	2	86	8	113
2008	AU-06	36	48	7	7	2	84	9	88

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	15	36	20	16	12	0	0	51	29	4404
2017	AU-01	13	33	21	17	15	0	0	46	32	925
2017	AU-02	13	34	19	17	15	0	0	48	33	711
2017	AU-03	15	37	20	16	12	1	0	52	27	1340
2017	AU-04	16	37	20	16	12	0	0	52	28	1028
2017	AU-05	26	37	12	14	10	0	0	64	24	182
2017	AU-06	32	45	17	7	0	0	0	76	7	114
2014	AU	14	34	21	17	13	0	0	49	30	4812
2014	AU-01	14	33	22	18	13	1	0	47	32	1248
2014	AU-02	11	31	23	18	15	0	0	43	34	834
2014	AU-03	13	36	21	16	12	1	0	50	28	1376
2014	AU-04	17	34	19	18	12	0	0	51	30	982
2014	AU-05	24	37	17	13	9	0	0	61	22	179
2014	AU-06	21	45	16	10	7	0	0	67	17	122
2011	AU	12	38	19	17	13	1	0	50	31	4209
2011	AU-01	11	38	18	19	13	0	0	50	32	899
2011	AU-02	11	35	19	18	15	1	1	47	34	1062
2011	AU-03	9	39	20	18	13	1	0	48	32	1110
2011	AU-04	16	38	18	14	13	1	0	54	27	835
2011	AU-05	23	46	10	9	12	0	1	69	21	159
2011	AU-06	15	41	20	18	6	0	0	56	24	125

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	24	48	12	11	4	73	15	4398
2017	AU-01	26	47	12	10	4	73	15	926
2017	AU-02	24	50	13	9	4	74	13	708
2017	AU-03	23	50	12	11	4	73	15	1337
2017	AU-04	22	47	14	12	4	69	17	1027
2017	AU-05	29	49	9	10	3	78	13	182
2017	AU-06	43	44	7	5	1	87	6	114

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	35	45	10	6	3	1	81	9	4400
2017	AU-01	35	44	10	6	4	0	79	10	926
2017	AU-02	34	47	10	5	3	1	81	8	710
2017	AU-03	33	48	10	6	3	1	81	10	1338
2017	AU-04	35	44	11	7	3	1	79	10	1026
2017	AU-05	37	48	8	4	1	1	86	6	182
2017	AU-06	58	37	2	3	1	0	95	4	114
2014	AU	33	44	12	6	4	1	78	10	4808
2014	AU-01	33	42	14	6	4	1	76	10	1247
2014	AU-02	29	47	13	6	4	1	76	11	833
2014	AU-03	32	44	13	7	4	0	76	11	1375
2014	AU-04	34	45	11	6	3	1	79	9	981
2014	AU-05	36	46	11	5	3	0	82	8	179
2014	AU-06	57	36	2	3	1	1	93	4	122
2011	AU	30	48	11	7	4	1	78	11	4214
2011	AU-01	28	47	13	6	5	1	76	11	901
2011	AU-02	29	47	12	7	4	1	77	11	1063
2011	AU-03	28	50	10	7	4	1	79	11	1110
2011	AU-04	29	48	11	7	4	1	78	10	837
2011	AU-05	45	41	4	5	5	1	87	10	159
2011	AU-06	44	41	7	6	1	1	86	7	125
2008	AU	35	45	10	5	4	1	80	9	3732
2008	AU-01	35	44	12	5	3	1	80	8	878
2008	AU-02	35	46	10	5	4	1	82	8	938
2008	AU-03	33	47	9	6	5	1	81	10	918
2008	AU-04	35	43	10	6	5	0	79	11	702
2008	AU-05	49	38	9	3	2	0	87	4	113
2008	AU-06	36	49	4	7	3	0	85	10	89

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	17	37	19	14	12	55	26	4403
2017	AU-01	15	37	19	15	14	52	29	929
2017	AU-02	15	35	20	16	14	50	30	710
2017	AU-03	17	40	18	14	11	56	25	1338
2017	AU-04	17	37	20	14	12	54	26	1026
2017	AU-05	35	32	12	9	12	66	21	182
2017	AU-06	37	47	8	4	4	84	8	114

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	44	40	11	3	2	0	85	5	4397
2017	AU-01	42	39	13	4	2	0	81	6	927
2017	AU-02	44	43	9	3	2	0	86	4	709
2017	AU-03	43	42	10	3	2	0	85	5	1338
2017	AU-04	45	39	11	3	2	0	84	5	1025
2017	AU-05	58	35	6	2	0	0	92	2	182
2017	AU-06	66	30	2	3	0	0	96	3	114
2014	AU	51	34	10	3	2	0	86	5	4809
2014	AU-01	48	34	13	3	2	0	83	5	1247
2014	AU-02	47	36	12	3	3	0	83	6	834
2014	AU-03	51	35	9	4	2	0	86	5	1375
2014	AU-04	55	34	8	2	1	0	89	3	982
2014	AU-05	60	31	6	2	1	0	91	3	179
2014	AU-06	69	26	3	1	0	0	96	1	121
2011	AU	49	37	9	3	1	0	86	4	4209
2011	AU-01	44	38	12	4	2	0	83	5	902
2011	AU-02	47	38	9	4	2	0	86	6	1063
2011	AU-03	47	38	10	3	1	0	85	4	1111
2011	AU-04	53	36	8	2	1	0	89	3	831
2011	AU-05	66	27	4	1	1	1	94	2	159
2011	AU-06	69	25	5	2	0	0	94	2	124

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	18	38	16	16	12	0	0	57	28	4393
2017	AU-01	16	36	19	17	12	0	0	52	29	927
2017	AU-02	14	41	16	17	12	0	0	54	30	708
2017	AU-03	18	39	14	17	12	0	0	57	29	1336
2017	AU-04	18	39	16	16	11	0	0	57	27	1024
2017	AU-05	31	41	8	10	9	0	0	72	20	182
2017	AU-06	43	39	3	9	6	0	0	82	15	114
2014	AU	15	38	14	18	14	0	0	53	32	4809
2014	AU-01	15	36	15	19	15	0	0	52	33	1248
2014	AU-02	11	34	16	19	19	0	0	45	39	833
2014	AU-03	15	38	14	19	14	0	0	53	33	1375
2014	AU-04	17	40	14	18	12	0	0	57	30	981
2014	AU-05	22	45	10	11	11	0	0	68	22	179
2014	AU-06	26	45	7	13	8	0	0	71	21	122
2011	AU	20	40	16	14	9	0	0	61	23	4210
2011	AU-01	16	38	19	16	11	0	0	54	27	902
2011	AU-02	17	41	16	13	11	0	0	59	25	1061
2011	AU-03	20	40	16	14	9	1	0	60	23	1112
2011	AU-04	25	41	14	13	7	0	0	66	20	833
2011	AU-05	35	41	9	7	7	1	0	77	14	159
2011	AU-06	29	47	9	10	5	0	1	76	15	124

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	18	36	19	16	11	0	0	54	26	4394
2017	AU-01	15	35	21	16	12	0	0	50	29	927
2017	AU-02	15	34	22	18	11	0	0	49	29	709
2017	AU-03	18	37	18	15	11	1	0	55	27	1338
2017	AU-04	19	35	20	16	10	0	0	54	26	1023
2017	AU-05	32	37	13	10	7	0	1	70	17	182
2017	AU-06	43	36	11	5	5	0	0	79	11	113
2014	AU	17	35	18	17	12	0	0	53	29	4807
2014	AU-01	18	35	17	17	12	1	0	53	29	1246
2014	AU-02	13	32	21	18	14	0	1	45	33	834
2014	AU-03	16	35	18	17	12	0	1	51	30	1375
2014	AU-04	17	38	17	15	11	0	0	56	27	980
2014	AU-05	27	35	15	12	9	1	1	63	22	179
2014	AU-06	27	44	12	11	6	0	0	71	17	122

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	20	41	17	14	7	0	61	21	4389
2017	AU-01	19	40	18	15	8	0	59	23	926
2017	AU-02	18	40	18	15	8	0	59	23	709
2017	AU-03	19	42	18	13	7	0	62	20	1334
2017	AU-04	19	41	18	15	7	0	60	21	1024
2017	AU-05	35	40	8	10	7	0	75	17	182
2017	AU-06	37	42	11	5	4	0	80	9	113
2014	AU	20	41	18	13	8	0	61	21	4808
2014	AU-01	21	43	16	12	7	0	65	19	1246
2014	AU-02	15	39	20	15	11	0	54	26	834
2014	AU-03	19	41	19	13	8	0	60	21	1375
2014	AU-04	22	40	17	15	6	0	62	21	982
2014	AU-05	25	41	18	10	5	1	66	15	179
2014	AU-06	27	46	14	11	3	0	73	13	121
2011	AU	27	45	14	9	4	1	72	13	4208
2011	AU-01	27	44	15	9	4	0	72	13	902
2011	AU-02	27	44	14	9	5	1	71	14	1059
2011	AU-03	25	47	15	9	3	0	72	12	1110
2011	AU-04	28	44	14	9	4	1	73	13	834
2011	AU-05	40	41	9	5	4	1	82	10	159
2011	AU-06	37	39	11	8	6	0	76	13	125

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	30	47	13	6	3	0	77	10	4393
2017	AU-01	29	46	14	8	4	0	74	11	925
2017	AU-02	27	48	14	7	4	0	76	11	709
2017	AU-03	30	47	13	6	3	0	78	9	1336
2017	AU-04	30	47	14	7	3	0	77	9	1025
2017	AU-05	46	39	10	3	1	0	85	4	182
2017	AU-06	48	43	4	4	2	0	90	6	114
2014	AU	32	45	14	6	3	0	77	9	4805
2014	AU-01	32	43	15	6	4	0	75	10	1247
2014	AU-02	29	46	15	6	5	0	75	11	833
2014	AU-03	31	47	13	7	3	0	78	10	1372
2014	AU-04	35	44	14	5	2	0	79	7	981
2014	AU-05	41	39	11	6	2	1	81	8	179
2014	AU-06	47	43	4	3	2	0	90	6	122
2011	AU	31	48	12	6	3	0	79	9	4215
2011	AU-01	28	47	15	7	3	0	74	10	901
2011	AU-02	28	49	12	6	4	0	78	10	1061
2011	AU-03	29	49	12	6	3	0	79	9	1112
2011	AU-04	33	48	10	5	3	0	82	8	838
2011	AU-05	47	44	4	2	3	0	91	5	159
2011	AU-06	44	46	8	0	2	0	90	2	125
2008	AU	32	48	10	6	3	0	80	10	3736
2008	AU-01	30	47	11	9	3	1	78	11	879
2008	AU-02	31	49	10	5	4	0	80	9	939
2008	AU-03	31	49	10	6	4	1	81	10	919
2008	AU-04	33	47	10	6	3	0	80	10	703
2008	AU-05	38	51	5	5	0	0	89	5	113
2008	AU-06	45	45	2	6	2	0	90	8	89

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	43	36	13	4	2	0	1	81	6	4409
2017	AU-01	42	35	15	4	2	1	2	79	6	930
2017	AU-02	42	34	14	4	3	0	2	78	7	712
2017	AU-03	46	39	10	2	1	0	1	87	3	1342
2017	AU-04	44	36	12	5	2	0	1	80	7	1025
2017	AU-05	39	38	17	4	3	0	0	76	7	181
2017	AU-06	23	35	25	11	5	0	1	59	17	114
2014	AU	37	38	17	5	2	1	1	76	7	4811
2014	AU-01	38	36	18	5	2	1	1	75	8	1248
2014	AU-02	35	39	17	6	2	0	1	74	9	833
2014	AU-03	37	41	15	3	2	1	1	79	5	1376
2014	AU-04	39	38	15	5	1	0	0	78	7	982
2014	AU-05	36	34	20	8	3	0	0	70	11	179
2014	AU-06	22	38	23	11	7	0	0	60	17	122
2011	AU	35	40	17	5	3	0	1	75	8	4214
2011	AU-01	31	39	20	6	4	0	1	71	9	903
2011	AU-02	35	40	17	5	3	0	1	75	8	1063
2011	AU-03	36	43	14	4	1	0	1	80	6	1110
2011	AU-04	39	39	15	5	2	0	1	78	7	836
2011	AU-05	39	37	16	6	1	1	1	77	7	158
2011	AU-06	22	34	30	7	7	0	0	56	14	125
2008	AU	28	41	20	7	3	0	0	69	10	3732
2008	AU-01	28	41	20	7	4	0	1	70	10	877
2008	AU-02	29	40	20	7	3	0	0	69	11	940
2008	AU-03	28	41	22	6	2	1	0	70	8	917
2008	AU-04	29	40	20	7	3	0	0	70	10	702
2008	AU-05	27	47	15	6	5	0	0	73	12	113
2008	AU-06	17	36	18	19	10	0	0	53	29	89

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	12	24	39	16	6	1	2	23	37	4392
2017	AU-01	12	23	37	17	6	1	2	25	37	926
2017	AU-02	10	26	41	15	5	1	2	20	38	711
2017	AU-03	10	23	40	17	7	1	2	24	35	1334
2017	AU-04	13	24	38	16	6	1	2	23	38	1021
2017	AU-05	17	26	39	12	5	1	2	17	44	182
2017	AU-06	15	33	34	12	5	0	1	18	48	113
2014	AU	13	29	37	14	5	1	2	19	43	4803
2014	AU-01	14	32	34	14	4	1	2	18	47	1245
2014	AU-02	16	30	37	12	4	1	1	16	47	833
2014	AU-03	11	27	40	15	5	1	2	20	39	1374
2014	AU-04	11	28	38	14	6	0	2	20	41	980
2014	AU-05	12	30	34	19	4	0	2	24	42	179
2014	AU-06	13	35	36	12	3	0	0	16	48	121
2011	AU	10	26	38	17	6	1	2	23	37	4198
2011	AU-01	11	26	41	14	5	1	3	20	38	900
2011	AU-02	9	25	39	17	7	1	2	25	35	1056
2011	AU-03	9	28	36	18	6	1	2	25	38	1108
2011	AU-04	9	25	38	18	6	1	3	26	35	833
2011	AU-05	14	29	35	13	5	1	2	19	45	158
2011	AU-06	18	29	34	15	3	0	1	19	47	124
2008	AU	8	24	41	19	6	1	2	25	33	3734
2008	AU-01	7	22	41	20	6	1	1	27	30	878
2008	AU-02	9	24	40	18	6	1	2	24	34	940
2008	AU-03	7	24	42	20	5	1	2	26	32	918
2008	AU-04	8	24	43	17	6	1	1	23	32	703
2008	AU-05	12	34	28	21	4	0	0	26	46	113
2008	AU-06	9	32	34	19	6	1	0	25	41	89

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	13	20	32	19	10	2	3	31	36	4390
2017	AU-01	13	18	31	20	11	3	3	33	34	922
2017	AU-02	13	22	32	19	9	2	3	29	37	710
2017	AU-03	13	21	32	18	11	2	2	31	36	1333
2017	AU-04	14	21	32	20	9	2	3	30	36	1024
2017	AU-05	14	15	32	25	10	2	1	36	30	182
2017	AU-06	11	21	32	20	16	0	1	36	32	114
2014	AU	13	24	31	19	9	2	2	30	38	4797
2014	AU-01	13	25	30	18	9	2	2	28	40	1245
2014	AU-02	16	24	31	19	7	1	1	27	41	833
2014	AU-03	13	23	32	19	8	2	3	28	38	1367
2014	AU-04	11	23	31	20	11	1	3	33	35	980
2014	AU-05	12	21	25	29	10	0	2	40	34	179
2014	AU-06	7	20	36	25	10	1	1	35	28	122
2011	AU	11	20	30	23	11	2	3	36	33	4196
2011	AU-01	12	20	31	23	10	2	3	34	34	901
2011	AU-02	12	19	29	24	11	2	4	36	33	1057
2011	AU-03	11	20	31	24	10	1	3	35	32	1104
2011	AU-04	9	19	31	24	12	1	3	38	30	834
2011	AU-05	14	20	27	20	15	1	2	37	35	158
2011	AU-06	12	23	23	27	10	1	4	38	37	123
2008	AU	8	18	32	26	12	2	2	40	27	3724
2008	AU-01	8	14	32	27	15	2	2	44	23	874
2008	AU-02	9	18	31	27	11	2	2	39	28	939
2008	AU-03	8	18	33	27	10	2	3	39	27	915
2008	AU-04	8	18	33	24	13	1	3	38	28	703
2008	AU-05	15	19	27	26	12	1	2	38	34	113
2008	AU-06	8	23	26	32	11	0	0	43	31	88

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	18	24	30	18	7	1	2	26	43	4397
2017	AU-01	18	24	29	17	7	2	2	25	44	925
2017	AU-02	20	24	29	17	8	0	2	25	45	711
2017	AU-03	16	24	29	20	7	1	2	28	41	1336
2017	AU-04	17	25	33	16	6	1	2	23	43	1025
2017	AU-05	18	20	33	20	7	1	1	28	38	182
2017	AU-06	14	20	33	21	12	0	0	33	35	113
2014	AU	18	25	30	17	7	1	2	25	45	4803
2014	AU-01	20	25	28	18	6	1	2	24	47	1247
2014	AU-02	21	26	28	15	7	1	1	23	48	832
2014	AU-03	17	26	31	15	8	1	3	24	44	1371
2014	AU-04	16	25	32	18	7	0	1	26	42	981
2014	AU-05	14	29	24	20	12	1	1	32	43	179
2014	AU-06	16	19	30	25	9	0	1	35	35	122
2011	AU	12	20	33	22	9	1	3	32	33	4197
2011	AU-01	12	21	36	21	7	1	3	29	34	901
2011	AU-02	12	18	31	24	11	1	3	36	31	1054
2011	AU-03	11	20	35	23	8	1	3	32	32	1109
2011	AU-04	13	22	32	20	9	1	2	30	36	834
2011	AU-05	14	21	31	22	8	1	3	31	37	156
2011	AU-06	11	19	37	22	8	0	2	31	31	124
2008	AU	10	19	34	24	9	1	2	34	31	3725
2008	AU-01	11	19	33	23	11	1	3	35	31	872
2008	AU-02	9	19	33	26	9	1	3	36	29	939
2008	AU-03	9	19	34	25	8	2	3	34	30	917
2008	AU-04	12	20	35	22	8	1	2	31	33	702
2008	AU-05	13	15	45	19	7	0	1	26	28	113
2008	AU-06	11	20	42	16	11	0	0	27	32	89

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	10	15	33	28	11	1	2	41	25	4388
2017	AU-01	14	17	29	25	11	2	2	38	32	925
2017	AU-02	12	16	34	26	10	0	2	36	28	710
2017	AU-03	8	12	31	32	14	2	3	48	20	1330
2017	AU-04	7	14	36	30	11	0	1	42	21	1022
2017	AU-05	7	15	38	30	8	1	1	39	23	182
2017	AU-06	6	15	53	19	7	0	0	26	21	114
2014	AU	10	15	36	27	10	1	2	37	26	4799
2014	AU-01	11	16	35	25	11	1	2	37	27	1245
2014	AU-02	13	17	32	26	8	1	2	35	31	833
2014	AU-03	7	13	37	30	11	0	2	42	20	1371
2014	AU-04	9	16	36	28	10	0	1	38	26	978
2014	AU-05	9	19	44	19	7	0	2	27	28	179
2014	AU-06	8	19	44	26	3	0	0	29	27	122
2011	AU	7	15	35	28	11	1	2	40	23	4187
2011	AU-01	9	14	38	27	8	1	3	37	24	902
2011	AU-02	8	15	33	28	13	1	2	42	24	1053
2011	AU-03	5	16	36	29	11	1	2	41	21	1099
2011	AU-04	8	15	34	29	11	1	3	42	23	833
2011	AU-05	8	16	35	29	9	2	1	38	26	157
2011	AU-06	9	22	42	20	6	0	2	26	31	124
2008	AU	8	15	35	29	10	1	2	41	24	3722
2008	AU-01	8	15	32	31	12	1	2	44	23	874
2008	AU-02	9	15	35	29	9	1	2	39	25	938
2008	AU-03	7	14	35	30	12	1	2	43	21	917
2008	AU-04	8	16	37	27	10	1	1	38	25	700
2008	AU-05	0	22	39	31	6	0	1	38	22	112
2008	AU-06	8	19	38	26	9	0	0	35	27	89

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	16	21	31	18	10	1	3	29	39	4385
2017	AU-01	16	21	28	19	10	1	3	31	39	923
2017	AU-02	19	23	29	18	8	1	3	27	44	707
2017	AU-03	14	19	32	20	11	2	3	33	34	1332
2017	AU-04	14	22	33	18	10	1	2	29	37	1022
2017	AU-05	16	23	35	16	8	1	1	25	40	182
2017	AU-06	24	33	29	6	7	1	0	13	57	114
2014	AU	16	24	31	17	8	1	3	26	42	4794
2014	AU-01	16	22	29	19	9	2	4	29	40	1242
2014	AU-02	19	26	29	17	6	1	2	24	46	831
2014	AU-03	15	23	31	17	9	1	3	28	40	1371
2014	AU-04	15	24	33	16	9	1	2	26	40	979
2014	AU-05	18	23	31	20	4	2	2	25	43	178
2014	AU-06	26	27	33	8	4	0	2	13	54	122
2011	AU	15	24	32	18	8	1	3	27	40	4199
2011	AU-01	15	24	33	18	7	1	3	26	40	901
2011	AU-02	17	25	28	18	9	1	2	28	43	1056
2011	AU-03	14	22	34	19	7	1	4	27	38	1108
2011	AU-04	13	23	33	17	9	1	3	27	38	833
2011	AU-05	17	22	29	18	8	2	4	28	42	158
2011	AU-06	24	33	31	7	4	0	2	11	58	124
2008	AU	14	22	31	20	9	1	3	30	38	3729
2008	AU-01	13	19	31	23	9	1	3	34	34	876
2008	AU-02	17	23	31	17	8	1	2	26	41	940
2008	AU-03	13	23	30	22	8	2	2	32	37	917
2008	AU-04	13	22	32	19	9	2	3	30	37	701
2008	AU-05	12	25	34	19	8	0	3	27	38	113
2008	AU-06	24	27	31	11	6	0	1	17	51	89

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	8	14	28	27	14	3	6	45	25	4390
2017	AU-01	9	14	26	26	14	5	7	45	26	921
2017	AU-02	9	14	25	27	15	4	7	46	26	711
2017	AU-03	8	13	26	29	14	4	6	48	23	1334
2017	AU-04	8	15	32	25	13	3	5	41	24	1025
2017	AU-05	12	13	30	31	12	1	1	44	25	180
2017	AU-06	5	21	36	24	10	1	4	35	27	114
2014	AU	7	15	26	27	14	3	7	46	25	4797
2014	AU-01	6	14	23	27	16	5	9	50	23	1243
2014	AU-02	9	15	26	28	13	3	7	45	26	833
2014	AU-03	7	15	26	26	16	3	8	47	24	1373
2014	AU-04	7	16	30	26	13	2	6	42	25	978
2014	AU-05	9	20	29	26	11	1	4	39	30	178
2014	AU-06	8	14	34	30	11	1	3	42	23	122
2011	AU	7	14	27	27	16	3	6	47	23	4189
2011	AU-01	7	12	24	30	16	3	8	52	21	899
2011	AU-02	7	13	25	28	18	2	7	51	22	1055
2011	AU-03	7	14	28	29	14	3	5	46	23	1104
2011	AU-04	6	18	29	25	15	2	4	43	26	832
2011	AU-05	8	15	29	28	12	2	5	44	25	156
2011	AU-06	9	17	41	18	11	2	2	30	27	124
2008	AU	9	17	26	27	14	3	5	44	28	3730
2008	AU-01	8	15	22	29	19	3	4	52	24	877
2008	AU-02	8	17	27	28	13	2	5	44	27	938
2008	AU-03	9	19	27	25	13	3	5	41	30	918
2008	AU-04	12	20	27	24	10	3	4	37	34	702
2008	AU-05	8	18	31	22	17	1	4	41	27	113
2008	AU-06	9	13	42	25	9	0	2	34	23	89

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	17	26	34	13	6	2	2	20	45	4397
2017	AU-01	18	26	31	11	7	3	3	19	47	925
2017	AU-02	19	27	33	12	6	1	2	19	48	712
2017	AU-03	16	25	34	15	5	2	2	21	43	1334
2017	AU-04	17	24	38	11	6	2	2	18	43	1025
2017	AU-05	16	23	36	18	4	2	1	23	39	182
2017	AU-06	14	30	29	19	8	0	0	27	44	114
2014	AU	19	25	31	14	6	2	2	21	47	4799
2014	AU-01	20	26	29	13	6	2	2	21	49	1244
2014	AU-02	23	27	31	12	5	2	2	17	51	834
2014	AU-03	19	26	33	13	6	1	3	20	46	1374
2014	AU-04	16	24	34	15	7	1	3	22	42	977
2014	AU-05	16	24	30	18	8	2	2	27	42	179
2014	AU-06	24	19	31	18	7	0	1	25	44	120

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	74	12	5	2	1	1	4	91	4	4406
2017	AU-01	78	11	4	2	1	1	4	93	3	929
2017	AU-02	77	11	4	2	1	0	4	92	3	711
2017	AU-03	74	12	6	2	1	1	4	91	3	1339
2017	AU-04	71	13	4	3	2	0	5	90	5	1027
2017	AU-05	67	12	7	7	3	1	4	83	10	181
2017	AU-06	71	18	4	3	1	0	4	92	4	114
2014	AU	76	12	4	2	1	0	4	93	4	4809
2014	AU-01	81	11	3	1	1	1	3	95	2	1246
2014	AU-02	75	13	4	2	1	0	5	93	3	833
2014	AU-03	76	14	3	2	1	0	4	94	3	1376
2014	AU-04	72	12	5	3	3	0	4	88	7	982
2014	AU-05	73	9	7	4	1	0	6	87	5	179
2014	AU-06	74	10	2	4	2	0	8	91	6	122
2011	AU	73	14	3	2	2	1	4	92	5	4207
2011	AU-01	75	15	4	1	2	1	2	93	3	902
2011	AU-02	75	11	3	2	2	1	6	93	4	1057
2011	AU-03	75	14	3	1	2	0	4	93	4	1110
2011	AU-04	69	15	4	4	3	0	4	88	8	836
2011	AU-05	71	11	5	4	4	1	5	87	8	159
2011	AU-06	65	16	6	10	2	0	2	83	11	124
2008	AU	69	12	4	2	3	1	8	89	6	3736
2008	AU-01	70	11	5	2	3	2	7	89	6	879
2008	AU-02	72	11	4	1	2	1	8	92	4	940
2008	AU-03	70	11	4	2	3	1	9	90	5	918
2008	AU-04	61	15	6	4	5	0	9	84	10	703
2008	AU-05	70	9	7	5	4	0	4	83	10	113
2008	AU-06	70	13	2	6	2	2	4	89	8	89

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	24	31	18	9	8	6	4	62	18	4406
2017	AU-01	25	32	17	8	8	6	5	63	17	929
2017	AU-02	23	32	19	9	9	5	4	59	20	710
2017	AU-03	22	32	19	9	8	7	4	61	19	1340
2017	AU-04	24	29	18	9	7	7	5	61	19	1027
2017	AU-05	33	30	18	9	3	4	2	68	13	181
2017	AU-06	37	42	10	3	4	0	5	83	6	114
2014	AU	32	33	15	7	5	5	3	71	12	4811
2014	AU-01	35	33	13	6	4	4	3	74	11	1248
2014	AU-02	30	33	15	8	5	5	4	69	15	834
2014	AU-03	32	33	16	7	4	5	3	71	12	1376
2014	AU-04	31	31	17	7	6	5	4	68	14	981
2014	AU-05	35	35	12	6	5	4	4	76	11	179
2014	AU-06	41	35	16	3	3	1	1	77	7	122

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	40	32	11	8	7	1	0	74	15	4402
2017	AU-01	40	33	11	8	8	1	0	73	16	929
2017	AU-02	37	35	11	9	7	1	0	73	16	709
2017	AU-03	40	33	11	8	7	2	0	74	15	1337
2017	AU-04	40	31	12	9	7	1	0	72	16	1028
2017	AU-05	51	30	8	8	3	0	0	81	10	181
2017	AU-06	63	26	6	4	0	0	1	89	4	113
2014	AU	47	31	9	7	5	1	0	79	12	4810
2014	AU-01	51	30	7	7	4	1	0	82	11	1248
2014	AU-02	47	28	11	8	5	1	0	76	13	834
2014	AU-03	45	32	10	6	4	1	0	79	11	1376
2014	AU-04	45	32	9	8	5	2	0	78	13	981
2014	AU-05	53	28	8	7	4	0	0	81	11	178
2014	AU-06	57	29	7	5	1	1	0	87	6	122

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	35	15	16	10	2	1	58	27	4397
2017	AU-01	22	35	16	14	10	3	1	59	25	927
2017	AU-02	20	37	14	18	9	1	1	57	28	708
2017	AU-03	20	33	16	17	11	3	1	55	29	1336
2017	AU-04	21	34	16	17	9	2	0	57	27	1026
2017	AU-05	26	38	13	16	7	1	0	64	23	181
2017	AU-06	26	42	13	14	4	0	1	69	18	114
2014	AU	21	41	13	16	7	2	0	63	23	4809
2014	AU-01	21	41	12	15	6	3	0	64	23	1248
2014	AU-02	18	43	13	15	8	2	1	63	24	833
2014	AU-03	21	38	14	17	7	3	0	61	24	1374
2014	AU-04	22	41	13	15	7	1	0	64	23	982
2014	AU-05	23	44	10	15	7	2	0	68	22	179
2014	AU-06	24	44	12	16	2	1	0	69	19	122
2011	AU	19	38	14	16	9	3	0	59	27	4212
2011	AU-01	18	38	17	15	9	2	0	58	24	903
2011	AU-02	16	39	13	18	10	3	1	57	29	1059
2011	AU-03	18	39	15	16	9	3	0	59	26	1110
2011	AU-04	21	37	13	16	10	2	0	60	26	837
2011	AU-05	33	37	8	15	5	1	1	71	20	159
2011	AU-06	21	37	8	27	6	1	0	58	33	125
2008	AU	19	37	15	15	9	3	1	59	25	3735
2008	AU-01	19	39	16	14	7	3	1	61	22	880
2008	AU-02	17	38	14	17	10	3	1	58	28	938
2008	AU-03	17	36	16	17	9	4	1	56	27	919
2008	AU-04	21	36	15	13	10	3	0	60	24	703
2008	AU-05	30	37	13	12	4	2	1	69	17	112
2008	AU-06	20	34	15	21	10	0	0	54	31	89

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	13	27	17	19	17	6	1	43	39	4404
2017	AU-01	11	25	18	19	21	6	1	38	43	928
2017	AU-02	11	28	16	21	19	4	1	40	43	712
2017	AU-03	12	26	17	19	18	8	1	41	40	1338
2017	AU-04	12	27	19	19	14	8	0	43	37	1026
2017	AU-05	22	35	15	12	13	3	0	59	25	182
2017	AU-06	41	42	11	4	2	0	2	84	5	113
2014	AU	16	29	17	18	14	6	1	48	33	4812
2014	AU-01	14	28	16	20	16	6	1	45	38	1248
2014	AU-02	13	29	18	18	15	5	1	45	36	833
2014	AU-03	15	28	19	18	13	6	1	46	33	1377
2014	AU-04	19	29	17	17	11	7	1	52	30	982
2014	AU-05	20	36	15	13	12	5	1	59	26	179
2014	AU-06	39	39	12	6	3	1	1	79	9	122
2011	AU	15	27	17	17	18	6	1	44	37	4208
2011	AU-01	12	25	18	19	20	5	1	39	41	903
2011	AU-02	12	24	19	20	18	6	1	39	41	1060
2011	AU-03	12	29	18	16	20	6	0	44	37	1107
2011	AU-04	18	28	17	14	17	6	0	49	33	836
2011	AU-05	29	35	11	12	7	4	2	68	20	158
2011	AU-06	34	31	12	14	7	2	0	66	22	125
2008	AU	15	27	18	16	16	8	1	46	34	3734
2008	AU-01	13	28	19	17	16	7	1	44	35	878
2008	AU-02	12	27	18	19	17	7	1	42	39	940
2008	AU-03	14	26	18	15	17	9	1	44	35	919
2008	AU-04	18	27	16	13	14	10	1	51	30	701
2008	AU-05	36	32	9	8	7	6	2	74	16	113
2008	AU-06	33	32	13	11	8	3	0	66	20	89

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	7	18	22	16	14	21	2	32	39	4400
2017	AU-01	8	17	22	15	15	21	2	33	39	926
2017	AU-02	6	22	22	17	15	18	0	34	39	711
2017	AU-03	6	16	22	16	14	24	3	30	40	1337
2017	AU-04	6	17	22	17	14	22	3	30	41	1026
2017	AU-05	14	20	21	18	12	13	2	41	34	182
2017	AU-06	13	31	14	27	8	1	6	48	37	113
2014	AU	8	19	24	17	12	20	2	33	36	4809
2014	AU-01	8	20	23	16	13	19	2	35	37	1247
2014	AU-02	7	19	26	16	13	17	2	31	36	832
2014	AU-03	7	17	23	17	11	22	2	32	37	1376
2014	AU-04	8	18	23	16	12	21	2	34	37	982
2014	AU-05	8	20	24	18	12	15	3	33	38	179
2014	AU-06	15	26	29	21	4	3	2	43	27	122

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	38	42	9	7	4	0	0	81	10	4397
2017	AU-01	39	42	9	7	3	0	0	80	11	925
2017	AU-02	36	45	9	6	4	0	0	81	10	711
2017	AU-03	36	44	8	7	4	1	0	81	11	1337
2017	AU-04	38	41	9	8	4	0	0	80	11	1025
2017	AU-05	54	35	6	4	1	0	0	88	5	182
2017	AU-06	53	36	7	2	1	0	2	90	3	112
2014	AU	42	43	8	5	2	0	0	85	7	4809
2014	AU-01	42	41	8	5	3	0	0	84	8	1247
2014	AU-02	40	46	7	5	2	0	0	86	6	833
2014	AU-03	41	44	7	4	2	0	0	86	7	1376
2014	AU-04	44	39	9	6	2	0	0	84	8	982
2014	AU-05	44	40	6	6	4	0	0	84	10	179
2014	AU-06	50	46	1	2	1	0	0	97	2	121

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	35	40	12	8	5	1	0	75	13	4409
2017	AU-01	34	40	11	8	5	1	0	75	14	930
2017	AU-02	34	40	11	8	6	1	0	74	14	712
2017	AU-03	35	41	11	7	5	0	0	76	13	1340
2017	AU-04	35	39	13	7	5	0	0	74	13	1026
2017	AU-05	42	33	12	8	3	1	0	76	12	182
2017	AU-06	50	39	9	3	0	0	0	89	3	114
2014	AU	35	40	11	8	5	1	0	76	13	4810
2014	AU-01	37	40	9	7	5	1	0	78	12	1247
2014	AU-02	30	43	10	10	6	1	0	73	16	834
2014	AU-03	36	39	12	8	5	1	0	75	12	1376
2014	AU-04	34	40	12	9	6	1	0	74	14	982
2014	AU-05	36	39	12	8	4	1	1	76	12	179
2014	AU-06	43	40	8	6	1	2	1	85	7	122
2011	AU	29	42	13	10	5	0	0	72	15	4212
2011	AU-01	30	44	12	10	4	0	0	75	14	902
2011	AU-02	29	42	12	10	6	1	0	72	16	1060
2011	AU-03	28	43	13	10	5	0	1	72	15	1112
2011	AU-04	30	39	13	10	7	1	0	70	17	837
2011	AU-05	31	44	14	5	3	1	2	77	9	157
2011	AU-06	23	45	15	10	6	0	0	68	17	125
2008	AU	31	40	11	9	7	1	1	73	16	3733
2008	AU-01	36	40	9	9	5	1	0	77	14	879
2008	AU-02	30	42	11	9	7	1	1	73	16	939
2008	AU-03	32	41	10	10	6	2	0	75	16	918
2008	AU-04	29	39	13	10	7	1	1	69	18	702
2008	AU-05	29	43	10	7	11	0	0	72	18	113
2008	AU-06	18	42	21	8	10	1	0	61	18	88

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	41	34	12	6	5	2	0	77	11	4409
2017	AU-01	39	34	13	8	5	2	1	74	12	930
2017	AU-02	40	33	12	7	6	2	1	74	14	712
2017	AU-03	42	35	11	5	5	2	0	79	10	1340
2017	AU-04	40	35	12	7	4	2	0	77	11	1026
2017	AU-05	52	32	9	3	3	1	1	85	6	182
2017	AU-06	56	29	11	4	0	1	0	86	4	114
2014	AU	42	33	12	5	4	2	1	78	10	4806
2014	AU-01	43	33	11	6	4	2	1	78	10	1247
2014	AU-02	38	36	12	6	4	3	0	77	11	834
2014	AU-03	44	33	12	5	4	2	1	79	9	1374
2014	AU-04	42	32	13	6	4	2	1	76	10	980
2014	AU-05	45	32	12	4	3	2	1	80	7	179
2014	AU-06	56	29	8	5	1	2	0	86	6	122
2011	AU	38	36	12	7	4	2	0	76	12	4209
2011	AU-01	37	38	11	7	5	2	0	77	12	901
2011	AU-02	38	35	11	8	4	2	0	75	13	1059
2011	AU-03	37	38	12	7	4	2	0	77	11	1111
2011	AU-04	39	36	12	6	4	3	0	77	11	837
2011	AU-05	44	31	16	4	3	1	1	77	7	157
2011	AU-06	41	39	10	6	4	0	0	80	10	125
2008	AU	38	35	11	7	5	3	1	76	12	3737
2008	AU-01	41	33	12	7	4	3	0	75	12	880
2008	AU-02	36	38	11	7	5	3	1	76	12	940
2008	AU-03	39	35	9	7	5	3	1	78	12	919
2008	AU-04	39	34	12	6	7	3	1	75	13	703
2008	AU-05	42	32	15	4	6	2	0	75	10	113
2008	AU-06	30	47	13	7	5	0	0	76	11	88

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	41	37	9	7	5	1	0	79	12	4406
2017	AU-01	39	39	10	6	5	1	0	79	11	929
2017	AU-02	40	36	10	7	6	1	0	77	13	711
2017	AU-03	42	38	9	6	5	1	0	80	11	1340
2017	AU-04	42	35	9	9	5	0	0	77	14	1025
2017	AU-05	46	37	6	4	7	1	0	84	11	182
2017	AU-06	60	32	8	1	0	0	0	91	1	114
2014	AU	42	38	9	6	4	1	0	80	10	4810
2014	AU-01	44	37	9	6	4	0	0	82	10	1248
2014	AU-02	39	39	10	8	4	0	0	78	12	834
2014	AU-03	44	36	9	6	4	1	0	81	9	1375
2014	AU-04	40	37	10	7	6	1	0	78	13	982
2014	AU-05	42	40	8	6	4	1	0	82	10	179
2014	AU-06	49	38	7	3	2	0	0	88	5	122
2011	AU	36	40	10	8	5	1	0	77	13	4208
2011	AU-01	38	38	10	9	5	0	0	77	13	902
2011	AU-02	35	40	10	9	5	1	0	77	14	1059
2011	AU-03	36	40	11	8	5	0	0	76	12	1111
2011	AU-04	35	41	10	8	5	1	0	77	13	835
2011	AU-05	37	39	12	8	3	1	0	76	11	157
2011	AU-06	37	43	7	9	4	0	0	80	13	125
2008	AU	36	39	10	8	6	1	0	76	14	3735
2008	AU-01	40	36	10	8	5	1	0	78	12	880
2008	AU-02	34	41	10	7	6	1	1	76	13	938
2008	AU-03	38	39	9	8	4	2	0	78	13	919
2008	AU-04	34	41	9	7	8	1	0	76	15	703
2008	AU-05	37	35	10	12	5	0	0	73	18	113
2008	AU-06	31	45	6	11	7	0	0	76	18	88

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	77	12	4	1	1	1	4	94	2	4402
2017	AU-01	76	14	4	1	1	1	4	94	2	929
2017	AU-02	77	13	4	0	2	1	4	94	2	710
2017	AU-03	78	11	3	1	1	1	5	94	2	1338
2017	AU-04	77	11	4	1	2	0	5	93	3	1025
2017	AU-05	83	7	3	2	2	0	3	93	4	182
2017	AU-06	83	7	3	2	0	0	5	95	2	114
2014	AU	78	12	3	1	1	0	5	95	2	4809
2014	AU-01	80	12	2	1	1	0	4	97	2	1248
2014	AU-02	75	14	3	1	1	0	5	95	2	833
2014	AU-03	78	12	2	1	1	0	5	96	2	1374
2014	AU-04	78	11	3	1	1	0	4	94	3	982
2014	AU-05	79	9	3	1	2	0	6	93	3	179
2014	AU-06	80	7	2	1	1	0	10	96	2	122
2011	AU	77	13	3	1	2	1	5	94	3	4206
2011	AU-01	74	15	4	1	2	1	4	94	3	902
2011	AU-02	75	12	2	1	2	1	7	95	3	1058
2011	AU-03	77	14	3	1	2	0	4	95	3	1112
2011	AU-04	79	11	3	1	1	0	4	95	2	833
2011	AU-05	82	6	4	3	2	0	4	91	5	157
2011	AU-06	80	15	0	4	0	0	2	96	4	125
2008	AU	76	9	3	1	2	1	8	93	4	3727
2008	AU-01	76	9	3	2	2	1	6	93	4	873
2008	AU-02	77	7	2	1	2	1	9	94	4	937
2008	AU-03	76	7	3	2	2	0	10	93	4	919
2008	AU-04	73	10	4	1	3	0	9	92	4	702
2008	AU-05	79	8	4	3	3	0	3	89	6	113
2008	AU-06	80	11	3	0	0	1	4	96	0	89

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	66	22	4	3	3	1	1	90	6	4399
2017	AU-01	66	22	5	3	2	0	1	89	6	927
2017	AU-02	63	23	5	2	5	1	1	87	8	709
2017	AU-03	65	24	4	2	3	0	1	90	5	1338
2017	AU-04	68	20	4	4	2	1	1	90	6	1025
2017	AU-05	74	19	4	1	2	0	1	93	3	181
2017	AU-06	77	18	2	2	1	0	1	96	3	114
2014	AU	64	24	4	3	3	1	1	90	6	4809
2014	AU-01	65	23	4	3	2	1	2	91	5	1246
2014	AU-02	59	28	4	4	2	1	2	89	6	834
2014	AU-03	63	24	5	3	3	1	1	89	6	1376
2014	AU-04	67	21	4	2	3	1	1	90	5	982
2014	AU-05	65	21	4	3	4	0	2	89	7	179
2014	AU-06	70	26	1	3	0	0	0	96	3	122
2011	AU	60	27	4	4	4	0	0	88	8	4209
2011	AU-01	58	29	5	4	4	0	0	87	8	903
2011	AU-02	57	28	5	4	4	0	1	86	9	1061
2011	AU-03	59	27	4	5	4	0	0	87	9	1111
2011	AU-04	65	24	3	4	3	1	0	90	7	833
2011	AU-05	73	18	3	1	3	1	1	93	4	159
2011	AU-06	64	27	4	2	2	1	0	92	4	124

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	54	26	9	5	5	1	81	10	4400
2017	AU-01	51	27	9	6	6	1	79	12	926
2017	AU-02	49	27	9	7	6	1	77	13	711
2017	AU-03	55	26	8	4	5	1	82	9	1338
2017	AU-04	55	26	8	6	4	1	81	10	1024
2017	AU-05	67	22	5	3	3	0	89	6	182
2017	AU-06	70	23	7	0	0	0	93	0	114

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	52	27	11	5	5	2	80	9	4402
2017	AU-01	49	28	10	5	6	2	79	11	927
2017	AU-02	47	28	11	6	7	2	76	13	709
2017	AU-03	53	26	11	4	4	2	81	8	1339
2017	AU-04	52	25	11	4	4	2	80	9	1026
2017	AU-05	64	24	6	2	2	1	89	4	182
2017	AU-06	63	27	8	2	0	0	90	2	114

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	49	29	11	6	6	0	0	77	12	4399
2017	AU-01	46	29	12	6	6	0	0	75	13	925
2017	AU-02	45	30	12	7	7	0	0	75	14	711
2017	AU-03	49	29	11	6	5	0	0	78	11	1340
2017	AU-04	50	28	10	6	6	0	0	78	12	1024
2017	AU-05	61	24	7	5	3	0	0	85	8	182
2017	AU-06	67	27	4	3	0	0	0	94	3	113
2014	AU	49	31	9	6	4	0	0	81	10	4807
2014	AU-01	50	30	8	6	5	0	0	81	11	1243
2014	AU-02	43	35	10	6	5	0	0	79	11	834
2014	AU-03	49	32	10	6	3	0	0	81	9	1377
2014	AU-04	49	30	9	5	5	1	0	80	11	982
2014	AU-05	55	27	8	6	3	1	1	83	9	179
2014	AU-06	66	26	7	1	0	1	0	93	1	122

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	19	35	20	11	5	3	7	60	18	260
2017	AU-03	0	50	20	10	0	0	21	63	12	10
2017	AU-04	17	33	25	11	5	2	8	55	17	64
2017	AU-05	21	34	17	12	7	6	3	60	21	71
2017	AU-06	22	36	19	10	3	2	8	64	14	100
2014	AU	16	32	22	11	3	4	11	57	17	274
2014	AU-03	9	70	10	10	0	0	0	79	10	10
2014	AU-04	13	30	23	6	5	2	21	55	15	61
2014	AU-05	11	29	25	11	7	6	11	48	22	72
2014	AU-06	22	32	21	15	0	5	6	60	17	106

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	31	18	11	11	8	0	57	24	4410
2017	AU-01	22	33	16	10	10	10	0	60	22	929
2017	AU-02	18	33	18	12	11	7	0	55	25	712
2017	AU-03	20	30	18	11	12	9	0	55	25	1341
2017	AU-04	20	29	19	13	11	8	0	53	26	1027
2017	AU-05	29	36	14	9	8	4	0	67	18	182
2017	AU-06	38	42	8	9	2	2	0	81	11	114
2014	AU	22	32	18	10	8	9	0	60	20	4810
2014	AU-01	25	32	17	9	7	10	0	64	17	1248
2014	AU-02	18	32	19	11	11	9	0	55	24	833
2014	AU-03	20	31	18	11	10	10	0	57	23	1376
2014	AU-04	23	32	18	11	7	9	0	60	20	982
2014	AU-05	26	37	15	10	5	6	1	68	16	178
2014	AU-06	37	30	19	9	2	2	0	69	12	122
2011	AU	15	29	22	13	12	9	0	49	27	4212
2011	AU-01	16	30	21	13	11	8	0	51	26	900
2011	AU-02	15	29	22	13	14	7	0	48	29	1060
2011	AU-03	11	28	23	14	12	10	1	44	30	1112
2011	AU-04	16	29	23	10	10	12	0	51	23	838
2011	AU-05	30	37	16	7	7	3	0	68	15	159
2011	AU-06	24	31	15	18	7	4	0	58	26	124

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	17	29	20	17	15	3	47	32	4411
2017	AU-01	18	29	20	15	14	4	49	30	930
2017	AU-02	16	30	20	16	15	3	47	32	710
2017	AU-03	16	29	20	16	16	3	46	33	1342
2017	AU-04	14	29	19	21	15	3	44	36	1028
2017	AU-05	22	33	18	11	15	2	56	26	182
2017	AU-06	31	38	16	9	7	0	68	16	114
2014	AU	17	31	21	16	12	3	49	29	4811
2014	AU-01	19	33	19	15	10	3	54	26	1248
2014	AU-02	15	29	22	16	15	3	45	32	834
2014	AU-03	16	27	22	18	13	3	45	32	1376
2014	AU-04	16	32	20	16	13	3	50	30	981
2014	AU-05	20	39	18	13	10	1	59	22	179
2014	AU-06	21	41	18	15	5	0	62	20	122
2011	AU	11	29	22	17	17	3	42	35	4208
2011	AU-01	12	31	22	14	17	4	45	32	900
2011	AU-02	11	27	22	19	18	2	39	38	1061
2011	AU-03	9	28	23	18	18	4	39	37	1108
2011	AU-04	11	30	23	17	16	4	42	34	837
2011	AU-05	24	40	11	12	13	1	64	25	158
2011	AU-06	18	36	10	21	15	0	54	36	125
2008	AU	12	30	22	16	16	4	44	34	3732
2008	AU-01	12	32	23	14	14	4	47	30	878
2008	AU-02	9	29	23	17	19	3	39	37	937
2008	AU-03	12	30	22	17	16	3	43	34	919
2008	AU-04	14	30	21	17	15	4	46	33	701
2008	AU-05	14	40	19	14	10	4	56	25	113
2008	AU-06	18	35	13	15	19	0	53	34	89

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	10	25	22	20	17	6	0	37	39	4406
2017	AU-01	12	24	22	19	16	6	0	39	37	927
2017	AU-02	10	25	21	19	20	5	0	37	41	711
2017	AU-03	10	24	22	20	18	6	0	36	41	1342
2017	AU-04	8	23	22	23	18	6	0	34	43	1026
2017	AU-05	13	31	21	15	16	3	0	46	32	182
2017	AU-06	18	41	20	15	6	0	0	59	21	114
2014	AU	11	26	23	20	15	6	0	39	36	4806
2014	AU-01	13	26	23	19	12	7	0	42	34	1246
2014	AU-02	9	23	25	20	18	5	0	34	40	832
2014	AU-03	10	25	22	20	16	6	0	38	39	1374
2014	AU-04	10	27	22	20	14	6	0	40	36	982
2014	AU-05	13	35	22	12	13	4	1	50	27	179
2014	AU-06	16	34	25	17	7	1	0	51	24	122
2011	AU	6	26	23	22	17	8	0	34	41	4214
2011	AU-01	7	24	23	21	18	7	0	34	41	903
2011	AU-02	6	24	23	23	17	7	0	32	43	1062
2011	AU-03	4	24	24	22	17	9	0	31	42	1110
2011	AU-04	4	28	21	22	15	9	0	35	41	837
2011	AU-05	10	40	20	16	13	2	0	50	29	158
2011	AU-06	6	30	17	25	18	3	0	38	44	125
2008	AU	5	27	21	21	17	9	0	35	42	3736
2008	AU-01	6	30	22	16	17	9	0	39	36	880
2008	AU-02	3	26	21	23	19	8	0	32	45	940
2008	AU-03	5	24	21	24	17	9	0	33	45	918
2008	AU-04	5	26	21	23	16	8	0	35	42	702
2008	AU-05	4	35	24	17	14	6	0	42	33	113
2008	AU-06	8	29	22	25	15	1	0	38	40	89

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	12	26	19	17	19	6	42	38	4412
2017	AU-01	14	26	19	15	19	7	43	36	930
2017	AU-02	12	26	18	18	21	5	40	41	712
2017	AU-03	12	26	19	16	19	7	41	38	1342
2017	AU-04	11	25	18	20	19	7	38	42	1029
2017	AU-05	18	30	17	13	18	4	50	33	182
2017	AU-06	16	51	21	4	7	1	68	11	113
2014	AU	13	27	19	18	16	7	43	36	4811
2014	AU-01	15	25	20	20	13	7	43	36	1248
2014	AU-02	11	26	19	17	20	7	40	40	833
2014	AU-03	13	26	19	18	17	7	42	38	1376
2014	AU-04	13	29	20	16	16	6	45	34	982
2014	AU-05	16	36	17	15	14	2	53	30	179
2014	AU-06	21	38	19	14	7	2	60	21	122
2011	AU	9	28	21	17	17	7	40	37	4212
2011	AU-01	10	28	21	16	18	7	41	36	900
2011	AU-02	10	25	20	16	19	8	39	39	1062
2011	AU-03	7	27	22	20	17	7	37	40	1110
2011	AU-04	7	30	22	17	16	8	41	36	837
2011	AU-05	15	37	18	12	15	3	54	28	159
2011	AU-06	13	29	21	25	9	4	44	35	125
2008	AU	8	30	19	16	17	9	42	37	3734
2008	AU-01	9	32	18	15	15	10	46	34	879
2008	AU-02	7	29	20	17	19	7	39	39	939
2008	AU-03	9	29	19	17	17	9	42	38	917
2008	AU-04	8	31	18	16	16	10	44	36	703
2008	AU-05	8	29	25	12	13	12	42	29	113
2008	AU-06	10	34	22	18	13	2	45	32	89

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	11	31	19	19	16	4	44	36	4405
2017	AU-01	13	33	18	18	15	4	47	34	928
2017	AU-02	11	29	19	19	18	4	42	38	712
2017	AU-03	10	30	20	17	17	5	43	36	1340
2017	AU-04	9	30	19	22	16	4	40	39	1026
2017	AU-05	18	31	15	16	17	3	50	34	182
2017	AU-06	21	55	12	7	3	3	78	10	112
2014	AU	13	33	19	18	14	3	47	34	4808
2014	AU-01	16	32	20	17	12	3	50	30	1246
2014	AU-02	10	31	20	20	18	2	41	39	833
2014	AU-03	11	31	19	19	15	4	44	36	1377
2014	AU-04	13	34	17	19	14	3	48	34	980
2014	AU-05	15	41	17	13	11	3	58	24	179
2014	AU-06	20	43	17	13	6	2	64	19	122
2011	AU	8	31	21	21	14	4	42	37	4206
2011	AU-01	10	29	20	21	16	4	40	39	902
2011	AU-02	8	31	21	20	16	4	41	37	1059
2011	AU-03	7	32	21	22	13	5	41	37	1108
2011	AU-04	8	32	21	21	13	5	42	37	836
2011	AU-05	15	38	16	18	12	1	54	30	159
2011	AU-06	13	37	18	20	12	0	50	32	123
2008	AU	10	39	18	18	11	4	51	30	3730
2008	AU-01	13	39	19	17	9	4	53	27	880
2008	AU-02	8	40	17	19	12	4	50	32	937
2008	AU-03	9	39	19	18	10	4	51	29	915
2008	AU-04	11	36	17	19	13	3	49	33	702
2008	AU-05	14	42	17	16	10	2	57	26	113
2008	AU-06	10	48	11	17	12	1	59	30	89

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	19	42	18	12	8	1	0	62	20	4405
2017	AU-01	22	42	17	11	6	1	0	65	18	926
2017	AU-02	20	41	19	12	6	1	0	62	19	711
2017	AU-03	18	42	19	12	8	1	0	61	20	1339
2017	AU-04	15	41	18	14	10	1	0	57	24	1029
2017	AU-05	25	39	17	10	8	1	0	65	18	181
2017	AU-06	37	45	11	4	1	2	0	83	5	114
2014	AU	23	42	18	9	6	2	0	66	15	4810
2014	AU-01	25	42	18	8	5	2	0	68	13	1248
2014	AU-02	20	42	19	10	7	2	0	63	17	833
2014	AU-03	23	40	19	10	7	1	0	64	16	1375
2014	AU-04	23	42	18	9	6	2	0	66	16	982
2014	AU-05	23	49	15	6	7	0	0	72	13	179
2014	AU-06	33	48	10	6	2	1	1	82	8	122
2011	AU	17	43	20	12	6	2	0	61	18	4213
2011	AU-01	20	42	19	10	7	1	0	63	17	902
2011	AU-02	16	42	20	12	7	2	0	60	19	1061
2011	AU-03	14	45	22	11	6	2	0	60	17	1110
2011	AU-04	18	41	20	13	6	2	0	60	20	837
2011	AU-05	22	44	18	8	7	1	0	66	16	159
2011	AU-06	23	45	18	6	7	1	1	68	13	125

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	32	46	12	5	3	2	0	79	8	4399
2017	AU-01	31	46	11	6	4	2	0	79	10	927
2017	AU-02	28	49	12	6	3	2	0	78	9	709
2017	AU-03	31	46	13	6	2	3	0	79	8	1337
2017	AU-04	30	45	14	5	3	3	0	78	8	1026
2017	AU-05	41	45	11	1	1	1	0	87	2	181
2017	AU-06	60	30	7	1	1	1	0	91	2	114
2014	AU	38	44	10	4	1	3	0	84	5	4809
2014	AU-01	39	43	9	4	1	3	0	85	6	1247
2014	AU-02	35	45	10	4	2	3	0	83	7	833
2014	AU-03	36	45	10	4	2	2	0	84	6	1375
2014	AU-04	39	42	10	4	1	3	1	85	5	982
2014	AU-05	41	46	11	1	0	1	0	88	1	179
2014	AU-06	51	38	9	1	1	1	0	89	2	122
2011	AU	29	46	14	5	3	4	0	77	8	4212
2011	AU-01	26	48	14	6	3	3	0	77	9	903
2011	AU-02	28	45	14	6	4	4	0	76	10	1060
2011	AU-03	27	47	14	5	3	4	0	77	8	1108
2011	AU-04	30	45	14	5	3	3	0	77	8	838
2011	AU-05	45	42	8	2	3	1	0	88	5	159
2011	AU-06	40	44	10	5	1	0	0	84	6	125

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	30	40	14	8	5	3	1	72	14	4395
2017	AU-01	31	40	12	9	4	3	1	74	13	926
2017	AU-02	30	39	12	9	6	3	1	72	15	709
2017	AU-03	26	41	15	9	5	3	1	70	15	1336
2017	AU-04	28	39	16	8	6	2	1	70	14	1025
2017	AU-05	41	38	13	4	2	1	1	81	6	181
2017	AU-06	49	36	7	8	0	0	0	85	8	113
2014	AU	37	40	11	6	3	2	1	80	9	4808
2014	AU-01	39	39	11	6	3	2	1	80	9	1246
2014	AU-02	33	44	9	7	3	3	1	80	10	834
2014	AU-03	36	40	10	6	4	3	1	79	10	1375
2014	AU-04	39	37	11	6	4	2	1	78	10	981
2014	AU-05	41	43	11	1	2	1	2	86	3	179
2014	AU-06	47	35	12	2	1	2	0	84	3	122
2011	AU	26	41	14	8	6	4	1	71	14	4207
2011	AU-01	26	42	13	7	6	3	2	72	14	900
2011	AU-02	26	41	15	9	5	3	1	70	14	1059
2011	AU-03	25	42	14	8	5	4	1	70	15	1108
2011	AU-04	26	41	13	8	6	5	1	71	15	837
2011	AU-05	35	34	15	6	6	3	1	72	12	159
2011	AU-06	38	33	9	10	6	3	0	73	17	125
2008	AU	20	40	15	11	7	6	1	64	19	3732
2008	AU-01	22	43	15	9	5	6	1	69	15	880
2008	AU-02	19	40	15	11	8	5	1	63	21	937
2008	AU-03	19	39	16	11	8	6	1	62	20	918
2008	AU-04	19	38	15	11	9	7	2	62	22	703
2008	AU-05	33	34	15	10	3	4	1	71	13	112
2008	AU-06	22	38	18	10	9	2	0	62	20	89

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	37	21	12	6	4	1	60	18	4405
2017	AU-01	22	39	18	12	6	4	1	63	18	927
2017	AU-02	21	39	17	12	7	3	1	63	19	710
2017	AU-03	18	37	23	12	6	4	1	57	18	1340
2017	AU-04	19	35	24	12	6	5	0	56	19	1029
2017	AU-05	31	33	16	15	2	3	1	67	17	181
2017	AU-06	37	36	19	5	1	1	1	74	6	114
2014	AU	28	39	18	8	4	4	1	69	12	4809
2014	AU-01	30	38	17	7	3	4	0	71	11	1248
2014	AU-02	26	40	18	9	3	3	1	69	12	833
2014	AU-03	26	40	18	8	4	3	1	69	13	1375
2014	AU-04	27	37	18	8	5	3	1	67	14	982
2014	AU-05	30	40	17	7	4	2	1	72	11	179
2014	AU-06	38	38	15	6	2	2	0	77	8	121
2011	AU	17	40	20	11	7	4	1	60	19	4213
2011	AU-01	19	43	18	9	6	3	1	66	15	902
2011	AU-02	18	40	22	9	7	3	1	60	17	1060
2011	AU-03	13	41	20	12	8	5	1	58	21	1111
2011	AU-04	14	36	22	15	8	5	1	53	24	838
2011	AU-05	26	40	19	9	5	0	1	66	15	158
2011	AU-06	22	38	18	13	6	3	0	62	20	125

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	13	27	18	17	16	8	1	44	37	4402
2017	AU-01	15	27	15	17	18	7	1	46	38	928
2017	AU-02	14	28	17	17	19	5	1	44	38	708
2017	AU-03	12	27	17	19	15	9	1	44	37	1339
2017	AU-04	11	26	21	17	15	8	1	41	36	1028
2017	AU-05	18	22	20	13	14	10	1	46	31	181
2017	AU-06	27	26	19	15	4	4	4	58	21	114
2014	AU	13	26	19	17	16	8	1	43	36	4810
2014	AU-01	15	26	18	17	15	8	1	44	36	1248
2014	AU-02	13	27	18	17	18	7	1	43	38	834
2014	AU-03	12	26	18	19	15	9	0	42	38	1374
2014	AU-04	13	26	19	16	17	9	1	43	36	982
2014	AU-05	14	25	21	16	12	12	1	44	32	179
2014	AU-06	19	33	25	11	5	5	2	56	17	122
2011	AU	9	22	20	19	19	10	1	34	43	4211
2011	AU-01	10	22	21	17	20	8	2	36	41	901
2011	AU-02	8	21	19	21	22	8	2	33	46	1060
2011	AU-03	7	22	20	20	20	11	1	33	45	1109
2011	AU-04	9	22	20	18	17	14	2	36	41	838
2011	AU-05	13	24	22	16	14	9	2	42	34	159
2011	AU-06	15	22	16	24	13	8	2	42	41	125

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	65	17	7	2	2	2	6	89	4	4408
2017	AU-01	68	16	6	2	1	2	5	91	3	930
2017	AU-02	69	16	6	1	2	2	5	91	3	709
2017	AU-03	64	17	7	2	1	2	7	89	4	1340
2017	AU-04	62	17	8	3	2	2	6	86	6	1029
2017	AU-05	62	20	8	4	3	1	3	85	7	182
2017	AU-06	68	16	7	4	0	0	4	88	5	113
2014	AU	65	18	6	2	1	2	6	90	4	4810
2014	AU-01	68	17	5	1	1	2	6	93	2	1247
2014	AU-02	64	19	6	1	1	2	7	91	3	834
2014	AU-03	65	18	5	2	2	2	6	90	4	1376
2014	AU-04	62	17	7	4	2	2	6	86	7	981
2014	AU-05	64	12	12	4	3	0	6	80	7	179
2014	AU-06	59	18	8	3	1	0	11	86	5	122

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	67	17	6	2	2	2	4	90	4	4400
2017	AU-01	70	15	5	2	2	3	4	91	4	929
2017	AU-02	70	16	6	2	2	1	4	90	3	708
2017	AU-03	65	19	5	2	2	3	3	90	4	1335
2017	AU-04	64	20	6	2	1	2	5	90	4	1027
2017	AU-05	69	17	6	2	2	1	4	90	3	182
2017	AU-06	71	16	6	4	0	0	3	89	4	114
2014	AU	67	18	5	3	1	2	4	90	4	4810
2014	AU-01	73	15	3	2	1	3	3	93	3	1247
2014	AU-02	65	18	6	2	1	2	5	90	4	834
2014	AU-03	67	18	6	2	2	2	4	90	4	1375
2014	AU-04	64	20	5	4	1	2	4	90	5	982
2014	AU-05	66	16	6	4	1	2	5	87	6	179
2014	AU-06	68	18	3	2	1	2	6	93	4	122
2011	AU	68	19	4	2	1	2	3	92	4	4215
2011	AU-01	70	18	4	2	2	2	2	92	4	900
2011	AU-02	70	17	3	2	2	2	4	93	3	1063
2011	AU-03	68	20	5	3	1	1	2	91	5	1112
2011	AU-04	64	23	5	2	1	2	3	91	4	838
2011	AU-05	68	19	6	1	2	3	2	91	3	159
2011	AU-06	68	21	7	0	0	3	1	92	0	124
2008	AU	68	18	6	2	2	2	2	90	4	3733
2008	AU-01	71	17	5	3	2	2	1	90	5	879
2008	AU-02	72	16	5	1	2	2	2	91	4	938
2008	AU-03	68	19	6	2	1	1	2	90	4	918
2008	AU-04	63	20	6	3	2	2	3	88	5	703
2008	AU-05	66	19	7	2	1	4	2	90	3	113
2008	AU-06	67	18	10	2	0	1	1	87	2	88

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	15	32	18	18	14	2	0	49	33	4404
2017	AU-01	16	28	15	20	19	2	0	45	39	925
2017	AU-02	15	32	17	19	16	1	0	47	35	710
2017	AU-03	14	33	18	18	14	2	0	48	33	1339
2017	AU-04	14	34	20	18	12	2	0	49	31	1029
2017	AU-05	24	35	12	16	13	1	0	59	29	182
2017	AU-06	29	45	14	10	1	0	1	75	11	114
2014	AU	17	32	19	17	13	2	0	50	31	4811
2014	AU-01	20	29	18	17	14	2	0	49	32	1248
2014	AU-02	15	32	19	18	14	2	0	48	33	834
2014	AU-03	16	34	18	17	13	2	0	51	30	1375
2014	AU-04	16	34	18	18	11	2	0	52	30	982
2014	AU-05	20	31	20	18	9	1	1	53	27	179
2014	AU-06	26	44	13	11	6	0	0	70	16	122
2011	AU	15	36	18	16	14	1	0	52	30	4212
2011	AU-01	16	35	18	16	14	1	0	51	30	901
2011	AU-02	14	37	17	15	15	1	0	52	30	1062
2011	AU-03	13	34	19	18	14	1	0	48	33	1112
2011	AU-04	16	36	17	17	12	1	0	52	30	836
2011	AU-05	23	38	17	12	8	1	0	62	21	159
2011	AU-06	17	43	15	12	11	2	0	61	23	123
2008	AU	13	38	17	16	14	1	0	52	31	3731
2008	AU-01	16	40	14	16	13	0	0	57	29	875
2008	AU-02	11	38	18	16	16	1	0	50	32	939
2008	AU-03	13	37	18	16	14	2	0	51	31	919
2008	AU-04	13	36	20	15	14	1	0	50	30	703
2008	AU-05	22	38	15	17	7	1	0	61	24	113
2008	AU-06	9	44	17	17	12	0	0	53	29	88

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	17	31	15	16	19	1	1	49	36	4406
2017	AU-01	17	26	13	16	26	1	0	43	43	929
2017	AU-02	17	31	11	19	22	1	0	48	41	711
2017	AU-03	17	32	15	16	17	2	0	50	34	1339
2017	AU-04	15	33	17	17	16	1	2	49	33	1027
2017	AU-05	22	36	13	13	14	0	2	59	27	182
2017	AU-06	37	32	11	8	6	1	4	73	15	114
2014	AU	17	31	14	17	18	1	1	50	36	4808
2014	AU-01	17	25	15	20	21	2	0	43	41	1246
2014	AU-02	16	31	15	16	22	1	1	47	38	833
2014	AU-03	17	36	14	16	15	1	1	54	32	1376
2014	AU-04	17	33	14	16	18	1	1	51	34	982
2014	AU-05	23	35	12	13	15	1	2	59	28	179
2014	AU-06	30	34	12	11	11	0	2	65	22	122
2011	AU	13	30	15	18	23	1	1	43	41	4214
2011	AU-01	13	27	14	18	25	1	0	41	44	901
2011	AU-02	12	28	16	18	24	1	0	41	43	1063
2011	AU-03	13	30	16	18	22	1	0	44	40	1111
2011	AU-04	13	31	14	18	22	2	1	45	41	837
2011	AU-05	20	36	17	10	13	1	3	58	24	159
2011	AU-06	19	34	13	13	18	1	2	55	31	124
2008	AU	16	36	11	16	18	1	1	54	35	3734
2008	AU-01	20	40	9	15	16	1	0	60	31	878
2008	AU-02	16	36	10	17	20	1	0	53	37	939
2008	AU-03	17	35	14	15	18	1	0	53	33	919
2008	AU-04	15	35	14	16	18	1	1	51	35	702
2008	AU-05	10	35	12	20	20	2	1	46	42	113
2008	AU-06	7	46	16	15	16	0	1	53	31	89

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	11	29	27	15	12	7	0	43	28	4407
2017	AU-01	11	24	27	14	15	8	1	38	32	927
2017	AU-02	9	29	27	16	13	6	0	40	31	712
2017	AU-03	11	29	27	15	11	8	0	43	28	1341
2017	AU-04	10	30	28	15	11	6	0	43	27	1026
2017	AU-05	21	35	23	12	8	2	0	56	20	182
2017	AU-06	23	52	16	7	2	1	0	75	9	114

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	33	39	17	4	4	3	0	75	8	4405
2017	AU-01	32	37	18	5	4	3	0	72	10	929
2017	AU-02	30	42	17	5	3	2	0	74	9	712
2017	AU-03	32	40	17	5	4	3	0	74	9	1340
2017	AU-04	31	42	16	3	3	4	0	76	7	1024
2017	AU-05	44	32	15	2	2	4	0	79	5	182
2017	AU-06	52	33	11	0	0	4	1	89	0	113
2014	AU	41	37	12	4	3	3	0	81	7	4807
2014	AU-01	46	36	9	4	3	2	0	83	7	1245
2014	AU-02	38	39	12	4	3	3	1	80	7	834
2014	AU-03	41	37	13	4	3	3	0	80	6	1375
2014	AU-04	39	37	12	4	3	4	1	80	7	981
2014	AU-05	43	38	12	2	1	5	0	85	3	179
2014	AU-06	48	34	12	2	0	4	0	86	2	122

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	30	44	14	6	4	2	75	11	4403
2017	AU-01	32	39	14	7	5	3	73	12	930
2017	AU-02	26	47	14	7	5	1	73	12	710
2017	AU-03	29	44	14	6	4	2	75	11	1338
2017	AU-04	28	45	14	6	4	2	75	11	1025
2017	AU-05	36	43	13	3	3	2	81	6	182
2017	AU-06	50	42	4	2	0	1	94	2	113
2014	AU	36	40	12	6	3	2	78	9	4809
2014	AU-01	40	39	10	5	4	2	81	9	1248
2014	AU-02	34	40	12	7	4	3	76	11	834
2014	AU-03	35	41	14	6	3	2	77	9	1374
2014	AU-04	36	40	12	6	3	3	78	9	981
2014	AU-05	41	39	14	3	2	1	81	5	179
2014	AU-06	42	43	7	4	0	3	88	4	122
2011	AU	24	41	17	8	6	3	68	15	4211
2011	AU-01	26	39	15	9	7	2	67	17	900
2011	AU-02	23	40	17	9	7	4	66	16	1063
2011	AU-03	21	43	19	8	6	3	66	14	1108
2011	AU-04	24	42	18	7	4	4	69	12	837
2011	AU-05	41	36	15	5	3	1	77	8	159
2011	AU-06	33	39	18	6	2	2	74	7	125

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	31	41	13	8	7	0	73	14	4403
2017	AU-01	34	41	12	6	7	0	75	13	929
2017	AU-02	27	45	14	7	7	0	72	14	710
2017	AU-03	31	41	14	7	7	1	72	14	1338
2017	AU-04	29	42	12	10	7	0	71	17	1026
2017	AU-05	44	36	9	6	5	0	80	11	182
2017	AU-06	50	35	6	4	4	0	86	8	113
2014	AU	37	39	12	7	5	0	77	12	4806
2014	AU-01	40	38	11	5	4	0	79	9	1247
2014	AU-02	33	39	12	8	7	0	72	16	832
2014	AU-03	36	40	12	6	5	0	76	12	1375
2014	AU-04	36	41	11	7	4	0	77	12	980
2014	AU-05	41	39	10	6	3	0	80	9	179
2014	AU-06	50	29	11	7	3	0	79	10	122
2011	AU	26	43	15	8	7	1	69	15	4198
2011	AU-01	27	42	15	8	7	1	70	15	897
2011	AU-02	25	41	16	8	8	1	67	17	1059
2011	AU-03	23	45	16	8	7	0	69	16	1105
2011	AU-04	25	44	14	9	7	0	70	16	835
2011	AU-05	44	34	11	6	4	0	79	10	159
2011	AU-06	33	46	10	5	6	0	79	11	124
2008	AU	23	45	14	9	8	1	69	17	3734
2008	AU-01	26	46	12	8	7	1	72	15	878
2008	AU-02	20	45	16	10	8	0	65	18	940
2008	AU-03	22	45	16	9	9	0	67	17	916
2008	AU-04	25	45	13	9	8	1	70	17	703
2008	AU-05	35	43	11	4	5	2	79	10	113
2008	AU-06	30	54	4	6	6	0	84	11	89

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	23	36	20	11	9	1	0	59	20	4401
2017	AU-01	25	35	20	10	10	1	0	60	20	929
2017	AU-02	23	35	20	10	11	1	0	58	22	708
2017	AU-03	22	37	20	11	8	1	0	60	19	1338
2017	AU-04	20	36	21	13	10	0	0	56	23	1026
2017	AU-05	34	33	17	7	9	1	0	67	16	182
2017	AU-06	37	37	18	2	5	1	0	75	7	113
2014	AU	23	37	19	12	8	1	0	60	21	4809
2014	AU-01	25	37	18	11	7	1	0	63	19	1245
2014	AU-02	21	35	19	14	11	1	0	56	25	834
2014	AU-03	22	36	20	14	7	0	0	58	22	1376
2014	AU-04	23	37	19	11	9	0	0	61	20	982
2014	AU-05	27	34	21	9	8	1	0	62	17	179
2014	AU-06	29	45	12	7	7	0	0	74	14	122
2011	AU	19	38	23	11	8	1	0	58	19	4209
2011	AU-01	20	38	23	10	8	1	0	58	18	901
2011	AU-02	18	37	24	11	9	1	0	56	20	1057
2011	AU-03	18	38	23	12	9	1	0	56	21	1111
2011	AU-04	20	37	23	10	9	1	1	57	19	838
2011	AU-05	29	43	13	9	6	0	0	72	15	158
2011	AU-06	27	38	17	13	3	1	0	66	16	125

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	22	38	18	13	9	0	60	22	4400
2017	AU-01	23	37	19	11	9	0	60	21	928
2017	AU-02	20	38	18	13	10	0	59	23	710
2017	AU-03	21	39	19	13	8	0	60	22	1336
2017	AU-04	19	38	18	15	9	0	58	24	1026
2017	AU-05	32	36	14	8	9	1	69	17	182
2017	AU-06	37	42	10	6	5	0	79	11	113
2014	AU	23	39	17	13	8	0	62	21	4809
2014	AU-01	24	39	16	13	7	1	64	20	1247
2014	AU-02	20	37	20	13	11	0	57	23	834
2014	AU-03	22	37	18	15	8	0	60	23	1376
2014	AU-04	23	40	18	12	7	0	63	19	981
2014	AU-05	27	41	16	6	9	1	68	15	179
2014	AU-06	34	43	11	7	6	0	76	13	122
2011	AU	19	40	20	12	8	0	60	20	4206
2011	AU-01	18	40	22	11	8	1	59	19	900
2011	AU-02	19	40	21	12	8	0	58	21	1059
2011	AU-03	17	42	19	14	8	0	59	22	1107
2011	AU-04	20	40	21	11	8	1	60	19	838
2011	AU-05	32	41	10	8	9	0	73	17	158
2011	AU-06	27	43	11	14	4	0	70	19	125
2008	AU	20	43	17	12	8	0	63	20	3731
2008	AU-01	22	43	16	10	8	1	66	18	880
2008	AU-02	15	44	20	13	8	0	59	21	939
2008	AU-03	20	43	15	13	8	0	63	21	916
2008	AU-04	20	43	17	12	8	0	63	20	702
2008	AU-05	29	49	12	6	3	1	79	9	113
2008	AU-06	24	49	7	10	10	0	73	20	88

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	23	29	21	12	10	5	0	55	23	4401
2017	AU-01	21	25	20	15	13	5	0	49	29	929
2017	AU-02	21	29	20	13	11	5	0	53	26	707
2017	AU-03	23	30	20	12	9	5	0	56	22	1339
2017	AU-04	22	31	23	11	7	4	1	56	20	1026
2017	AU-05	36	25	19	7	7	5	1	65	15	182
2017	AU-06	44	26	17	7	5	2	0	70	13	113
2014	AU	25	30	20	12	9	5	0	58	21	4809
2014	AU-01	23	29	20	14	10	4	0	54	25	1246
2014	AU-02	20	32	21	12	11	4	0	54	24	834
2014	AU-03	25	29	21	12	7	5	1	57	21	1376
2014	AU-04	27	33	18	8	7	5	1	64	16	981
2014	AU-05	35	26	19	10	7	3	1	63	17	179
2014	AU-06	37	33	17	7	4	2	1	72	11	122
2011	AU	22	32	19	13	9	5	0	57	23	4208
2011	AU-01	21	29	19	15	10	5	0	53	27	902
2011	AU-02	21	31	18	14	10	6	1	55	26	1062
2011	AU-03	21	33	20	13	8	5	0	57	22	1108
2011	AU-04	23	34	19	11	7	5	1	60	20	837
2011	AU-05	36	33	15	8	5	2	1	71	14	156
2011	AU-06	38	32	15	7	3	4	1	73	11	125
2008	AU	22	33	19	12	9	5	0	58	22	3731
2008	AU-01	21	32	17	15	9	6	0	56	26	880
2008	AU-02	19	33	21	12	10	5	0	54	23	938
2008	AU-03	21	35	19	11	9	5	0	60	21	915
2008	AU-04	24	34	18	10	8	5	1	62	19	703
2008	AU-05	35	38	14	6	4	2	0	75	11	113
2008	AU-06	31	32	18	10	8	1	0	64	18	89

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AU	16	54	31	4408
2017	AU-01	18	48	34	928
2017	AU-02	15	55	29	712
2017	AU-03	13	57	29	1339
2017	AU-04	15	55	30	1028
2017	AU-05	25	47	28	182
2017	AU-06	17	56	27	114
2014	AU	16	53	31	4809
2014	AU-01	15	50	34	1247
2014	AU-02	16	52	32	833
2014	AU-03	14	56	31	1377
2014	AU-04	17	56	27	980
2014	AU-05	22	55	24	179
2014	AU-06	21	45	34	122
2011	AU	18	54	29	4212
2011	AU-01	16	51	34	902
2011	AU-02	18	52	30	1062
2011	AU-03	17	57	27	1111
2011	AU-04	19	54	27	836
2011	AU-05	22	57	21	158
2011	AU-06	21	56	23	125

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AU	34	36	12	12	2	5	685
2017	AU-01	15	41	15	16	6	7	165
2017	AU-02	35	35	12	13	0	5	110
2017	AU-03	31	35	12	14	1	6	177
2017	AU-04	47	38	9	3	1	1	152
2017	AU-05	59	15	13	7	4	2	46
2017	AU-06	42	37	5	10	0	5	19
2014	AU	32	40	10	12	9999	6	752
2014	AU-01	11	53	16	15	9999	5	193
2014	AU-02	36	37	8	12	9999	7	131
2014	AU-03	33	42	7	13	9999	5	187
2014	AU-04	43	34	7	10	9999	6	166
2014	AU-05	52	26	5	10	9999	8	39
2014	AU-06	74	12	4	11	9999	0	26
2011	AU	33	34	12	12	9999	9	728
2011	AU-01	18	35	17	20	9999	10	140
2011	AU-02	28	43	10	10	9999	9	190
2011	AU-03	39	33	11	10	9999	7	182
2011	AU-04	38	29	13	9	9999	11	154
2011	AU-05	44	24	10	16	9999	7	33
2011	AU-06	53	31	4	8	9999	4	26

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	17	83	4396
2017	AU-01	18	82	926
2017	AU-02	19	81	708
2017	AU-03	16	84	1339
2017	AU-04	17	83	1026
2017	AU-05	11	89	179
2017	AU-06	10	90	113
2014	AU	15	85	4805
2014	AU-01	15	85	1247
2014	AU-02	15	85	833
2014	AU-03	15	85	1374
2014	AU-04	16	84	981
2014	AU-05	12	88	178
2014	AU-06	13	87	122

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AU	43	730
2017	AU-01	41	163
2017	AU-02	41	133
2017	AU-03	41	215
2017	AU-04	50	168
2017	AU-05	55	20
2014	AU	42	719
2014	AU-01	48	177
2014	AU-02	40	127
2014	AU-03	38	204
2014	AU-04	42	158
2014	AU-05	43	21
2014	AU-06	50	16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AU	72	730
2017	AU-01	75	163
2017	AU-02	74	133
2017	AU-03	71	215
2017	AU-04	72	168
2017	AU-05	55	20
2014	AU	70	719
2014	AU-01	67	177
2014	AU-02	70	127
2014	AU-03	71	204
2014	AU-04	73	158
2014	AU-05	48	21
2014	AU-06	56	16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AU	2	730
2017	AU-02	0	133
2014	AU	2	719

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AU-01	163
2017	AU-02	133
2017	AU-03	215
2017	AU-05	20
2017	AU-06	11
2014	AU-02	127
2014	AU-03	204
2014	AU-04	158
2014	AU-05	21
2014	AU-06	16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	AU	3	730
2017	AU-01	4	163
2017	AU-02	4	133
2017	AU-03	3	215
2017	AU-05	0	20
2017	AU-06	0	11
2014	AU	3	719
2014	AU-01	4	177
2014	AU-03	2	204
2014	AU-04	4	158
2014	AU-06	0	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AU	12	730
2017	AU-01	20	163
2017	AU-02	12	133
2017	AU-03	10	215
2017	AU-04	8	168
2017	AU-05	0	20
2014	AU	13	719
2014	AU-01	16	177
2014	AU-02	17	127
2014	AU-03	15	204
2014	AU-04	8	158

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	3	730
2017	AU-01	4	163
2017	AU-04	5	168
2017	AU-06	0	11
2014	AU	2	719
2014	AU-01	3	177
2014	AU-04	3	158
2014	AU-06	0	16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AU	37	733
2017	AU-01	34	163
2017	AU-02	34	134
2017	AU-03	36	216
2017	AU-04	41	169
2017	AU-05	45	20
2014	AU	33	720
2014	AU-01	30	177
2014	AU-02	37	127
2014	AU-03	35	205
2014	AU-04	31	158
2014	AU-05	38	21
2014	AU-06	38	16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AU	38	733
2017	AU-01	39	163
2017	AU-02	40	134
2017	AU-03	37	216
2017	AU-04	41	169
2014	AU	39	720
2014	AU-01	34	177
2014	AU-02	42	127
2014	AU-03	44	205
2014	AU-04	41	158

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AU	37	733
2017	AU-01	39	163
2017	AU-02	37	134
2017	AU-03	35	216
2017	AU-04	41	169
2017	AU-05	40	20
2017	AU-06	0	11
2014	AU	35	720
2014	AU-01	30	177
2014	AU-02	31	127
2014	AU-03	34	205
2014	AU-04	46	158
2014	AU-05	29	21
2014	AU-06	43	16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AU	41	733
2017	AU-01	42	163
2017	AU-02	44	134
2017	AU-03	39	216
2017	AU-04	41	169
2017	AU-05	35	20
2014	AU	40	720
2014	AU-01	42	177
2014	AU-02	39	127
2014	AU-03	43	205
2014	AU-04	35	158
2014	AU-05	24	21
2014	AU-06	37	16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AU	26	733
2017	AU-01	25	163
2017	AU-02	29	134
2017	AU-03	21	216
2017	AU-04	30	169
2014	AU	26	720
2014	AU-01	25	177
2014	AU-02	25	127
2014	AU-03	22	205
2014	AU-04	31	158
2014	AU-05	33	21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AU	59	733
2017	AU-01	63	163
2017	AU-02	54	134
2017	AU-03	52	216
2017	AU-04	67	169
2017	AU-05	55	20
2017	AU-06	82	11
2014	AU	59	720
2014	AU-01	62	177
2014	AU-02	57	127
2014	AU-03	58	205
2014	AU-04	58	158
2014	AU-05	43	21
2014	AU-06	63	16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AU	35	733
2017	AU-01	28	163
2017	AU-02	31	134
2017	AU-03	34	216
2017	AU-04	43	169
2017	AU-05	45	20
2017	AU-06	55	11
2014	AU	34	720
2014	AU-01	33	177
2014	AU-02	31	127
2014	AU-03	38	205
2014	AU-04	32	158
2014	AU-05	38	21
2014	AU-06	51	16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	AU	1	733
2017	AU-03	3	216
2017	AU-05	0	20
2017	AU-06	0	11
2014	AU	1	720
2014	AU-04	0	158
2014	AU-05	0	21
2014	AU-06	0	16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	AU	7	733
2017	AU-01	9	163
2017	AU-02	7	134
2017	AU-03	9	216
2017	AU-04	5	169
2014	AU	7	720
2014	AU-01	11	177
2014	AU-02	8	127
2014	AU-03	6	205
2014	AU-04	4	158
2014	AU-05	0	21

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	AU	11	733
2017	AU-01	13	163
2017	AU-02	10	134
2017	AU-03	13	216
2017	AU-04	10	169
2017	AU-05	0	20
2014	AU	11	720
2014	AU-01	12	177
2014	AU-02	12	127
2014	AU-03	10	205
2014	AU-04	12	158

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AU	53	733
2017	AU-01	56	163
2017	AU-02	55	134
2017	AU-03	54	216
2017	AU-04	54	169
2017	AU-05	35	20
2017	AU-06	0	11
2014	AU	46	720
2014	AU-01	47	177
2014	AU-02	49	127
2014	AU-03	43	205
2014	AU-04	50	158
2014	AU-05	29	21
2014	AU-06	30	16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AU	24	733
2017	AU-01	21	163
2017	AU-02	28	134
2017	AU-03	24	216
2017	AU-04	21	169
2017	AU-05	30	20
2014	AU	21	720
2014	AU-01	23	177
2014	AU-02	25	127
2014	AU-03	20	205
2014	AU-04	17	158
2014	AU-05	29	21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	13	733
2017	AU-01	15	163
2017	AU-02	14	134
2017	AU-03	12	216
2017	AU-04	11	169
2014	AU	12	720
2014	AU-01	15	177
2014	AU-02	10	127
2014	AU-03	10	205
2014	AU-04	12	158

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AU	40	733
2017	AU-01	36	163
2017	AU-02	43	134
2017	AU-03	38	216
2017	AU-04	44	169
2017	AU-05	65	20
2017	AU-06	55	11
2014	AU	40	721
2014	AU-01	34	178
2014	AU-02	37	127
2014	AU-03	41	205
2014	AU-04	46	158
2014	AU-05	57	21
2014	AU-06	50	16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AU	25	733
2017	AU-01	25	163
2017	AU-02	25	134
2017	AU-03	23	216
2017	AU-04	27	169
2017	AU-05	35	20
2014	AU	26	721
2014	AU-01	25	178
2014	AU-02	24	127
2014	AU-03	29	205
2014	AU-04	25	158

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AU	3	733
2017	AU-04	4	169
2014	AU	3	721
2014	AU-01	3	178
2014	AU-02	4	127
2014	AU-03	3	205
2014	AU-04	4	158
2014	AU-05	0	21

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AU	29	733
2017	AU-01	30	163
2017	AU-02	34	134
2017	AU-03	35	216
2017	AU-04	20	169
2017	AU-05	30	20
2014	AU	24	721
2014	AU-01	24	178
2014	AU-02	25	127
2014	AU-03	26	205
2014	AU-04	20	158
2014	AU-06	31	16

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AU	8	733
2017	AU-01	6	163
2017	AU-02	11	134
2017	AU-03	8	216
2017	AU-04	6	169
2017	AU-06	0	11
2014	AU	9	721
2014	AU-01	10	178
2014	AU-02	9	127
2014	AU-03	10	205
2014	AU-04	9	158
2014	AU-05	0	21

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AU	10	733
2017	AU-01	12	163
2017	AU-02	11	134
2017	AU-03	10	216
2017	AU-04	10	169
2014	AU	6	721
2014	AU-01	6	178
2014	AU-02	4	127
2014	AU-03	6	205
2014	AU-04	8	158
2014	AU-05	0	21

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AU	12	733
2017	AU-01	11	163
2017	AU-02	16	134
2017	AU-03	13	216
2017	AU-04	8	169
2014	AU	13	721
2014	AU-01	11	178
2014	AU-02	17	127
2014	AU-03	13	205
2014	AU-04	14	158

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	10	733
2017	AU-01	10	163
2017	AU-02	11	134
2017	AU-03	12	216
2017	AU-04	9	169
2017	AU-06	0	11
2014	AU	8	721
2014	AU-01	11	178
2014	AU-02	6	127
2014	AU-03	4	205
2014	AU-04	9	158
2014	AU-06	0	16

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AU	31	733
2017	AU-01	33	163
2017	AU-02	28	134
2017	AU-03	28	216
2017	AU-04	35	169
2014	AU	34	721
2014	AU-01	39	178
2014	AU-02	32	127
2014	AU-03	33	205
2014	AU-04	33	158
2014	AU-05	24	21
2014	AU-06	31	16

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AU	9	654
2017	AU-01	8	144
2017	AU-02	14	118
2017	AU-03	10	193
2017	AU-04	6	153
2014	AU	9	678
2014	AU-01	8	168
2014	AU-02	11	122
2014	AU-03	9	191
2014	AU-04	10	146

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AU	16	654
2017	AU-01	16	144
2017	AU-02	14	118
2017	AU-03	18	193
2017	AU-04	16	153
2014	AU	16	678
2014	AU-01	18	168
2014	AU-02	15	122
2014	AU-03	18	191
2014	AU-04	12	146
2014	AU-06	36	14

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AU	10	654
2017	AU-01	11	144
2017	AU-02	8	118
2017	AU-03	11	193
2017	AU-04	9	153
2014	AU	11	678
2014	AU-01	13	168
2014	AU-02	7	122
2014	AU-03	11	191
2014	AU-04	13	146
2014	AU-05	0	21

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AU	8	654
2017	AU-01	8	144
2017	AU-02	8	118
2017	AU-03	9	193
2017	AU-04	6	153
2014	AU	5	678
2014	AU-01	8	168
2014	AU-02	5	122
2014	AU-03	4	191
2014	AU-04	6	146
2014	AU-05	0	21
2014	AU-06	0	14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AU	8	654
2017	AU-01	4	144
2017	AU-02	5	118
2017	AU-03	10	193
2017	AU-04	10	153
2014	AU	10	678
2014	AU-01	11	168
2014	AU-02	10	122
2014	AU-03	12	191
2014	AU-04	9	146

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AU	6	654
2017	AU-01	6	144
2017	AU-02	7	118
2017	AU-03	3	193
2017	AU-04	5	153
2014	AU	6	678
2014	AU-01	9	168
2014	AU-02	7	122
2014	AU-03	8	191
2014	AU-04	3	146
2014	AU-05	0	21
2014	AU-06	0	14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AU	13	654
2017	AU-01	11	144
2017	AU-02	9	118
2017	AU-03	13	193
2017	AU-04	18	153
2014	AU	15	678
2014	AU-01	13	168
2014	AU-02	14	122
2014	AU-03	17	191
2014	AU-04	16	146

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AU	8	654
2017	AU-01	12	144
2017	AU-02	11	118
2017	AU-03	7	193
2017	AU-04	5	153
2014	AU	8	678
2014	AU-01	17	168
2014	AU-02	7	122
2014	AU-03	5	191
2014	AU-04	6	146
2014	AU-05	0	21
2014	AU-06	0	14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AU	11	654
2017	AU-01	15	144
2017	AU-02	13	118
2017	AU-03	10	193
2017	AU-04	10	153
2014	AU	12	678
2014	AU-01	14	168
2014	AU-02	19	122
2014	AU-03	8	191
2014	AU-04	12	146
2014	AU-06	0	14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AU	23	654
2017	AU-01	28	144
2017	AU-02	20	118
2017	AU-03	22	193
2017	AU-04	24	153
2014	AU	22	678
2014	AU-01	23	168
2014	AU-02	22	122
2014	AU-03	21	191
2014	AU-04	21	146
2014	AU-05	28	21

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AU	9	654
2017	AU-01	12	144
2017	AU-02	8	118
2017	AU-03	8	193
2017	AU-04	9	153
2014	AU	8	678
2014	AU-01	11	168
2014	AU-02	7	122
2014	AU-03	7	191
2014	AU-04	8	146
2014	AU-05	0	21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AU	47	654
2017	AU-01	47	144
2017	AU-02	52	118
2017	AU-03	45	193
2017	AU-04	49	153
2017	AU-05	44	18
2014	AU	49	678
2014	AU-01	51	168
2014	AU-02	43	122
2014	AU-03	50	191
2014	AU-04	49	146
2014	AU-05	47	21
2014	AU-06	43	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AU-01	0	144
2017	AU-02	0	118
2017	AU-05	0	18
2014	AU	2	678
2014	AU-05	0	21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AU	52	654
2017	AU-01	55	144
2017	AU-02	52	118
2017	AU-03	46	193
2017	AU-04	56	153
2017	AU-05	61	18
2014	AU	53	678
2014	AU-01	53	168
2014	AU-02	61	122
2014	AU-03	46	191
2014	AU-04	54	146
2014	AU-05	43	21
2014	AU-06	64	14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AU	2	654
2017	AU-03	3	193
2017	AU-05	0	18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	14	654
2017	AU-01	12	144
2017	AU-02	16	118
2017	AU-03	14	193
2017	AU-04	11	153
2014	AU	9	678
2014	AU-01	10	168
2014	AU-02	12	122
2014	AU-03	8	191
2014	AU-04	9	146
2014	AU-06	0	14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	95	5	731
2017	AU-01	90	10	163
2017	AU-02	96	4	134
2017	AU-03	95	5	214
2017	AU-04	98	2	169
2017	AU-05	100	0	20
2017	AU-06	100	0	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	12	16	21	6	8	29	7	45	22	4411
2017	AU-01	15	17	19	7	9	27	6	48	24	928
2017	AU-02	12	18	20	6	9	27	7	47	22	712
2017	AU-03	11	16	22	7	7	31	6	43	22	1341
2017	AU-04	10	14	23	6	7	32	7	40	22	1029
2017	AU-05	13	19	25	5	7	25	7	46	18	182
2017	AU-06	21	21	21	4	2	23	8	61	9	114
2014	AU	14	18	21	6	6	28	7	49	18	4808
2014	AU-01	16	18	21	6	5	28	7	52	16	1247
2014	AU-02	14	20	21	5	8	25	7	50	19	833
2014	AU-03	11	18	22	6	6	30	6	46	19	1375
2014	AU-04	13	17	22	5	7	29	6	47	19	982
2014	AU-05	18	16	20	6	4	27	9	53	15	179
2014	AU-06	19	21	22	2	2	25	7	60	7	122

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	24	35	18	7	7	10	1	65	15	4405
2017	AU-01	26	32	17	7	8	10	1	65	16	925
2017	AU-02	24	36	16	7	8	8	1	66	16	712
2017	AU-03	22	35	19	7	6	10	1	65	14	1339
2017	AU-04	21	34	20	7	6	11	1	62	15	1028
2017	AU-05	27	34	21	5	5	7	1	66	11	182
2017	AU-06	39	40	11	5	1	4	1	83	6	114
2014	AU	26	35	18	5	5	10	1	68	12	4808
2014	AU-01	29	33	16	5	5	11	1	70	11	1245
2014	AU-02	24	37	19	5	7	9	1	67	12	834
2014	AU-03	24	35	19	7	4	10	1	67	12	1376
2014	AU-04	25	34	19	5	5	10	1	66	12	982
2014	AU-05	34	32	19	3	4	7	0	71	8	179
2014	AU-06	36	40	17	1	2	2	1	79	3	122
2011	AU	29	41	14	7	5	4	0	73	12	4208
2011	AU-01	30	41	14	7	5	3	0	74	12	903
2011	AU-02	29	42	13	7	5	4	0	73	13	1057
2011	AU-03	26	43	15	6	5	4	0	72	12	1113
2011	AU-04	30	39	15	7	4	6	0	73	11	833
2011	AU-05	41	37	13	2	2	4	0	81	4	158
2011	AU-06	34	40	16	6	2	0	1	75	9	125

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	22	58	12	6	1	1	0	81	8	4410
2017	AU-01	20	54	14	8	3	1	0	75	11	929
2017	AU-02	23	56	12	7	1	1	0	80	8	711
2017	AU-03	19	60	12	7	1	1	0	80	8	1341
2017	AU-04	24	62	9	4	1	1	0	86	5	1028
2017	AU-05	33	56	7	4	1	1	0	89	4	182
2017	AU-06	39	55	4	1	1	0	0	94	2	114
2014	AU	23	59	11	5	1	1	0	82	6	4809
2014	AU-01	20	56	15	7	1	2	0	77	8	1246
2014	AU-02	22	59	12	5	1	1	0	81	6	834
2014	AU-03	21	61	12	3	1	1	0	83	5	1375
2014	AU-04	27	58	8	6	1	1	0	85	6	982
2014	AU-05	28	63	6	2	1	0	0	91	3	179
2014	AU-06	35	56	5	3	0	0	0	92	3	122
2011	AU	20	63	10	5	1	0	0	83	6	4207
2011	AU-01	18	61	13	6	1	0	0	79	8	896
2011	AU-02	19	64	10	5	1	1	0	83	7	1063
2011	AU-03	19	65	10	5	1	0	0	84	6	1108
2011	AU-04	24	61	10	4	1	0	0	85	4	838
2011	AU-05	29	59	4	4	1	1	1	90	5	159
2011	AU-06	30	61	5	4	0	0	0	91	4	124
2008	AU	19	59	12	7	2	1	0	79	9	3734
2008	AU-01	13	59	14	9	3	1	0	73	12	878
2008	AU-02	18	60	13	7	1	0	0	78	9	939
2008	AU-03	18	61	12	6	2	0	0	80	8	919
2008	AU-04	23	58	12	6	1	1	0	82	6	702
2008	AU-05	27	57	9	6	0	0	1	85	6	113
2008	AU-06	36	58	1	3	0	0	1	95	3	89

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	8	26	22	15	10	17	2	42	31	4404
2017	AU-01	11	28	20	15	9	15	2	47	29	929
2017	AU-02	10	26	21	15	10	16	1	44	30	709
2017	AU-03	6	28	22	15	10	16	2	42	31	1340
2017	AU-04	6	22	25	15	10	20	2	36	32	1026
2017	AU-05	11	23	19	14	10	20	2	44	32	182
2017	AU-06	12	23	28	12	6	17	2	42	23	113
2014	AU	8	29	24	12	8	16	3	45	25	4807
2014	AU-01	10	31	22	11	7	16	3	50	22	1245
2014	AU-02	8	32	23	12	10	12	3	47	26	834
2014	AU-03	7	28	25	14	8	16	2	43	26	1375
2014	AU-04	7	26	25	12	8	19	2	42	26	982
2014	AU-05	9	23	26	13	6	18	5	42	25	179
2014	AU-06	10	29	31	9	2	16	3	48	13	122
2011	AU	6	28	26	14	8	16	2	42	26	4211
2011	AU-01	8	30	24	12	8	16	2	46	24	900
2011	AU-02	7	28	26	15	8	15	2	42	28	1061
2011	AU-03	4	30	25	16	7	16	2	41	28	1112
2011	AU-04	5	27	28	12	6	20	2	41	23	836
2011	AU-05	8	25	30	7	11	17	1	41	22	159
2011	AU-06	10	25	34	14	4	13	1	40	21	124

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	39	38	11	3	2	7	0	83	5	4410
2017	AU-01	39	35	13	3	2	8	0	81	5	928
2017	AU-02	39	38	12	3	3	6	0	81	6	711
2017	AU-03	38	40	11	3	2	7	0	83	5	1342
2017	AU-04	40	39	11	3	1	6	0	84	5	1028
2017	AU-05	44	37	9	1	2	6	0	87	3	182
2017	AU-06	48	39	9	2	0	3	0	89	2	114
2014	AU	38	40	11	2	1	6	0	84	4	4809
2014	AU-01	38	40	12	2	2	7	0	84	4	1247
2014	AU-02	35	44	12	3	2	5	0	83	5	834
2014	AU-03	38	41	11	3	1	7	0	84	4	1375
2014	AU-04	39	38	11	2	2	8	0	84	4	982
2014	AU-05	44	36	12	3	1	4	0	83	4	179
2014	AU-06	44	39	9	1	0	5	2	90	1	122
2011	AU	36	42	11	3	2	6	0	83	6	4209
2011	AU-01	34	42	13	3	2	5	1	80	6	900
2011	AU-02	34	44	11	2	3	6	0	83	5	1061
2011	AU-03	34	44	11	3	2	6	0	83	6	1109
2011	AU-04	38	41	10	3	2	6	0	84	5	836
2011	AU-05	45	33	11	4	1	7	1	84	5	159
2011	AU-06	46	33	9	5	1	6	0	85	6	125
2008	AU	31	44	11	4	2	7	0	82	6	3734
2008	AU-01	31	45	13	3	1	8	0	82	5	878
2008	AU-02	28	49	12	3	2	6	0	82	6	939
2008	AU-03	33	43	11	4	1	7	0	82	6	919
2008	AU-04	34	41	10	4	3	7	0	82	7	702
2008	AU-05	36	47	9	2	0	5	1	89	2	113
2008	AU-06	43	34	8	6	4	4	1	81	11	89

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	23	36	17	8	7	9	0	66	16	4396
2017	AU-01	25	36	15	6	5	12	0	69	13	925
2017	AU-02	23	36	19	8	7	7	0	63	17	708
2017	AU-03	21	37	17	8	7	10	0	65	16	1339
2017	AU-04	22	36	16	9	7	9	0	64	18	1024
2017	AU-05	34	32	13	8	6	7	0	72	15	182
2017	AU-06	36	42	11	5	3	3	0	81	8	114
2014	AU	25	37	17	6	5	10	0	69	12	4809
2014	AU-01	25	38	16	5	3	12	0	72	10	1246
2014	AU-02	23	37	19	6	6	9	0	66	13	834
2014	AU-03	24	37	18	7	5	9	0	67	13	1376
2014	AU-04	27	36	16	6	5	11	0	70	12	982
2014	AU-05	33	39	14	3	5	6	0	76	9	179
2014	AU-06	35	40	16	4	2	4	0	78	6	122
2011	AU	23	39	17	7	5	9	0	68	13	4208
2011	AU-01	23	38	17	7	6	9	0	67	14	901
2011	AU-02	21	37	19	8	6	9	0	64	15	1059
2011	AU-03	19	42	17	8	5	9	0	68	14	1109
2011	AU-04	23	39	16	6	5	10	0	70	12	837
2011	AU-05	38	36	14	3	4	4	1	78	7	158
2011	AU-06	37	37	10	5	2	10	0	81	8	125
2008	AU	20	37	16	11	8	8	0	62	21	3734
2008	AU-01	19	37	17	10	8	9	0	62	19	879
2008	AU-02	17	37	17	12	10	7	0	58	23	939
2008	AU-03	21	37	17	11	8	7	0	62	20	919
2008	AU-04	24	35	15	11	7	8	0	64	19	702
2008	AU-05	34	34	15	9	1	7	1	73	11	113
2008	AU-06	34	35	6	10	10	4	0	73	22	88

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	10	90	4393
2017	AU-01	13	87	930
2017	AU-02	11	89	709
2017	AU-03	11	89	1333
2017	AU-04	9	91	1024
2017	AU-05	4	96	180
2014	AU	8	92	4800
2014	AU-01	9	91	1246
2014	AU-02	10	90	831
2014	AU-03	7	93	1374
2014	AU-04	9	91	978

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	AU	24	449
2017	AU-01	25	121
2017	AU-02	21	80
2017	AU-03	16	134
2017	AU-04	35	90
2014	AU	25	393
2014	AU-01	30	109
2014	AU-02	16	85
2014	AU-03	27	97
2014	AU-04	25	90

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AU	86	449
2017	AU-01	87	121
2017	AU-02	84	80
2017	AU-03	87	134
2017	AU-04	88	90
2014	AU	84	393
2014	AU-01	83	109
2014	AU-02	86	85
2014	AU-03	81	97
2014	AU-04	88	90

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AU	1	449
2014	AU-01	0	109
2014	AU-02	0	85
2014	AU-03	0	97
2014	AU-04	0	90

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AU-01	121
2017	AU-02	80
2017	AU-03	134
2014	AU	393
2014	AU-01	109
2014	AU-02	85
2014	AU-03	97
2014	AU-04	90

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	AU	3	449
2014	AU	4	393
2014	AU-01	6	109
2014	AU-04	7	90

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AU	8	449
2017	AU-01	12	121
2017	AU-02	10	80
2017	AU-03	4	134
2017	AU-04	8	90
2014	AU	7	393
2014	AU-01	14	109
2014	AU-02	7	85

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	5	449
2017	AU-01	6	121
2017	AU-03	5	134
2014	AU	10	393
2014	AU-01	13	109
2014	AU-02	9	85
2014	AU-03	9	97
2014	AU-04	9	90

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	AU	33	450
2017	AU-01	37	120
2017	AU-02	34	80
2017	AU-03	29	136
2017	AU-04	33	90
2014	AU	35	394
2014	AU-01	40	110
2014	AU-02	29	85
2014	AU-03	36	97
2014	AU-04	33	90

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	AU	24	450
2017	AU-01	28	120
2017	AU-02	21	80
2017	AU-03	17	136
2017	AU-04	29	90
2014	AU	26	394
2014	AU-01	21	110
2014	AU-02	28	85
2014	AU-03	27	97
2014	AU-04	31	90

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	AU	23	450
2017	AU-01	26	120
2017	AU-02	26	80
2017	AU-03	17	136
2017	AU-04	23	90
2014	AU	22	394
2014	AU-01	24	110
2014	AU-02	20	85
2014	AU-03	21	97
2014	AU-04	23	90

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	AU	7	450
2017	AU-01	7	120
2017	AU-03	7	136
2017	AU-04	9	90
2014	AU	8	394
2014	AU-01	5	110
2014	AU-03	11	97
2014	AU-04	10	90

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	AU	23	450
2017	AU-01	27	120
2017	AU-02	26	80
2017	AU-03	24	136
2017	AU-04	19	90
2014	AU	24	394
2014	AU-01	30	110
2014	AU-02	15	85
2014	AU-03	26	97
2014	AU-04	25	90

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AU	30	450
2017	AU-01	31	120
2017	AU-02	33	80
2017	AU-03	26	136
2017	AU-04	32	90
2014	AU	31	394
2014	AU-01	32	110
2014	AU-02	28	85
2014	AU-03	28	97
2014	AU-04	34	90

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	AU	2	450
2017	AU-01	6	120
2017	AU-04	0	90
2014	AU	2	394

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	AU-01	120
2017	AU-02	80
2017	AU-04	90

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	AU	7	450
2017	AU-01	7	120
2017	AU-02	12	80
2017	AU-03	5	136
2017	AU-04	9	90
2014	AU	8	394
2014	AU-01	5	110
2014	AU-02	8	85
2014	AU-03	9	97
2014	AU-04	11	90

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	AU	13	450
2017	AU-01	9	120
2017	AU-02	21	80
2017	AU-03	13	136
2017	AU-04	11	90
2014	AU	14	394
2014	AU-01	12	110
2014	AU-02	9	85
2014	AU-03	17	97
2014	AU-04	16	90

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	AU-01	120
2017	AU-02	80
2017	AU-04	90

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	AU	15	450
2017	AU-01	18	120
2017	AU-02	16	80
2017	AU-03	13	136
2017	AU-04	14	90
2014	AU	10	394
2014	AU-01	14	110
2014	AU-02	13	85
2014	AU-03	10	97

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	AU	450
2017	AU-01	120
2017	AU-02	80
2017	AU-03	136
2017	AU-04	90
2014	AU	394
2014	AU-01	110
2014	AU-02	85
2014	AU-03	97
2014	AU-04	90

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	16	450
2017	AU-01	17	120
2017	AU-02	12	80
2017	AU-03	21	136
2017	AU-04	16	90
2014	AU	24	394
2014	AU-01	19	110
2014	AU-02	34	85
2014	AU-03	22	97
2014	AU-04	21	90

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AU	25	450
2017	AU-01	21	121
2017	AU-02	24	79
2017	AU-03	27	136
2017	AU-04	29	90
2014	AU	23	394
2014	AU-01	25	109
2014	AU-02	20	86
2014	AU-03	30	97
2014	AU-04	20	90

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	AU	13	450
2017	AU-01	10	121
2017	AU-02	14	79
2017	AU-03	14	136
2017	AU-04	13	90
2014	AU	11	394
2014	AU-01	13	109
2014	AU-02	8	86
2014	AU-03	13	97
2014	AU-04	10	90

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AU	3	450
2017	AU-02	0	79
2017	AU-04	7	90
2014	AU	3	394

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AU	24	450
2017	AU-01	25	121
2017	AU-02	34	79
2017	AU-03	26	136
2017	AU-04	16	90
2014	AU	22	394
2014	AU-01	24	109
2014	AU-02	28	86
2014	AU-03	21	97
2014	AU-04	13	90

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AU	5	450
2017	AU-01	5	121
2017	AU-02	6	79
2017	AU-03	4	136
2014	AU	4	394
2014	AU-01	5	109
2014	AU-03	5	97

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AU	10	450
2017	AU-01	12	121
2017	AU-02	13	79
2017	AU-03	10	136
2014	AU	5	394
2014	AU-01	5	109
2014	AU-03	6	97
2014	AU-04	6	90

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AU	6	450
2017	AU-01	7	121
2017	AU-03	8	136
2014	AU	7	394
2014	AU-01	11	109
2014	AU-04	11	90

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	AU	6	450
2017	AU-01	5	121
2017	AU-03	6	136
2017	AU-04	11	90
2014	AU	6	394
2014	AU-01	6	109
2014	AU-02	10	86

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AU	53	450
2017	AU-01	50	121
2017	AU-02	52	79
2017	AU-03	51	136
2017	AU-04	60	90
2014	AU	56	394
2014	AU-01	51	109
2014	AU-02	53	86
2014	AU-03	60	97
2014	AU-04	60	90

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AU	4	404
2017	AU-01	7	107
2017	AU-03	5	121
2014	AU	2	373

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AU	9	404
2017	AU-01	7	107
2017	AU-02	9	69
2017	AU-03	10	121
2017	AU-04	11	86
2014	AU	10	373
2014	AU-01	18	104
2014	AU-03	5	91
2014	AU-04	11	85

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AU	3	404
2017	AU-03	5	121
2014	AU	2	373

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AU	1	404
2014	AU	2	373
2014	AU-01	5	104
2014	AU-04	0	85

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AU	2	404
2014	AU	2	373
2014	AU-04	0	85

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AU	3	404
2014	AU	2	373

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AU	5	404
2017	AU-01	5	107
2017	AU-02	7	69
2017	AU-04	6	86
2014	AU	10	373
2014	AU-01	11	104
2014	AU-03	8	91
2014	AU-04	14	85

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AU	8	404
2017	AU-01	9	107
2017	AU-02	9	69
2017	AU-03	8	121
2017	AU-04	7	86
2014	AU	9	373
2014	AU-01	18	104
2014	AU-03	9	91
2014	AU-04	6	85

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AU	10	404
2017	AU-01	10	107
2017	AU-02	13	69
2017	AU-03	7	121
2017	AU-04	14	86
2014	AU	13	373
2014	AU-01	14	104
2014	AU-02	12	82
2014	AU-03	15	91
2014	AU-04	8	85

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AU	21	404
2017	AU-01	21	107
2017	AU-02	18	69
2017	AU-03	21	121
2017	AU-04	24	86
2014	AU	21	373
2014	AU-01	18	104
2014	AU-02	20	82
2014	AU-03	22	91
2014	AU-04	22	85

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AU	8	404
2017	AU-01	8	107
2017	AU-02	10	69
2017	AU-03	9	121
2017	AU-04	6	86
2014	AU	8	373
2014	AU-01	7	104
2014	AU-02	10	82
2014	AU-03	9	91
2014	AU-04	6	85

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AU	44	404
2017	AU-01	40	107
2017	AU-02	44	69
2017	AU-03	45	121
2017	AU-04	48	86
2014	AU	45	373
2014	AU-01	37	104
2014	AU-02	43	82
2014	AU-03	46	91
2014	AU-04	53	85

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AU	1	404
2017	AU-04	0	86
2014	AU	3	373

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AU	61	404
2017	AU-01	56	107
2017	AU-02	64	69
2017	AU-03	57	121
2017	AU-04	70	86
2014	AU	69	373
2014	AU-01	68	104
2014	AU-02	67	82
2014	AU-03	70	91
2014	AU-04	72	85

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AU	1	404
2017	AU-03	0	121

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	15	404
2017	AU-01	16	107
2017	AU-02	9	69
2017	AU-03	17	121
2017	AU-04	15	86
2014	AU	13	373
2014	AU-01	18	104
2014	AU-02	18	82
2014	AU-03	8	91
2014	AU-04	6	85

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	95	5	449
2017	AU-01	93	7	121
2017	AU-02	94	6	80
2017	AU-03	99	1	134
2017	AU-04	98	2	91

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	13	18	22	5	5	32	6	49	16	4404
2017	AU-01	15	20	20	5	6	29	6	53	17	930
2017	AU-02	12	20	22	4	6	28	7	50	17	711
2017	AU-03	11	18	23	5	5	33	5	47	15	1338
2017	AU-04	11	16	23	5	4	37	5	45	16	1026
2017	AU-05	15	13	24	4	5	32	6	46	16	182
2017	AU-06	24	20	22	1	0	26	6	66	1	113
2014	AU	14	18	22	4	3	32	6	53	11	4807
2014	AU-01	16	20	19	4	3	31	6	58	11	1247
2014	AU-02	15	20	21	3	5	29	6	53	14	833
2014	AU-03	12	18	24	3	3	34	6	49	10	1375
2014	AU-04	13	16	22	4	3	35	5	50	13	981
2014	AU-05	16	14	23	2	2	32	11	52	8	179
2014	AU-06	23	9	28	2	0	33	5	51	4	122

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	25	34	18	5	5	12	1	68	11	4399
2017	AU-01	25	34	16	5	5	13	1	69	12	930
2017	AU-02	24	36	16	5	6	11	2	69	12	712
2017	AU-03	24	35	20	5	5	11	1	66	11	1335
2017	AU-04	24	33	20	5	4	13	1	66	11	1025
2017	AU-05	27	31	22	3	3	12	1	68	7	182
2017	AU-06	44	40	12	1	0	2	1	87	1	111
2014	AU	27	35	18	4	3	12	1	71	9	4806
2014	AU-01	30	33	16	3	4	13	1	73	8	1245
2014	AU-02	22	37	18	4	6	11	1	68	11	833
2014	AU-03	25	35	20	4	3	13	1	69	8	1375
2014	AU-04	26	35	17	4	3	13	1	71	9	982
2014	AU-05	30	36	16	5	2	9	2	75	8	179
2014	AU-06	40	34	14	2	0	7	2	82	3	122
2011	AU	30	41	14	6	4	5	0	75	10	4203
2011	AU-01	29	42	15	6	4	4	0	74	10	901
2011	AU-02	31	40	13	6	5	5	0	74	12	1058
2011	AU-03	28	43	14	6	4	5	0	75	10	1108
2011	AU-04	30	41	14	5	3	7	0	77	8	835
2011	AU-05	44	33	14	2	2	4	0	80	5	159
2011	AU-06	41	41	10	4	1	2	1	85	5	124

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	22	28	21	13	13	0	1	52	27	4403
2017	AU-01	20	29	21	14	15	1	1	50	29	930
2017	AU-02	21	27	24	14	12	0	2	49	27	712
2017	AU-03	22	30	21	13	12	1	1	54	25	1338
2017	AU-04	24	28	21	12	14	0	1	53	26	1022
2017	AU-05	24	27	19	15	15	0	1	51	30	182
2017	AU-06	33	28	21	11	7	0	1	61	18	114

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	16	31	30	14	8	0	1	47	23	4399
2017	AU-01	16	29	31	14	9	1	1	45	23	926
2017	AU-02	16	31	28	15	8	0	1	48	24	709
2017	AU-03	17	34	28	12	6	1	2	53	18	1338
2017	AU-04	16	29	31	15	8	0	1	46	23	1025
2017	AU-05	12	25	32	19	11	0	0	37	30	182
2017	AU-06	10	17	22	28	24	0	0	27	52	114

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	31	22	14	9	0	2	53	24	4401
2017	AU-01	19	27	23	16	13	1	2	48	29	928
2017	AU-02	20	28	22	16	12	0	2	49	29	711
2017	AU-03	24	34	21	12	7	0	3	59	19	1337
2017	AU-04	20	33	23	12	8	0	2	55	20	1025
2017	AU-05	18	35	23	14	9	0	1	54	23	182
2017	AU-06	12	29	27	21	10	0	0	42	31	113

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	29	25	18	11	7	3	7	60	20	4397
2017	AU-01	35	21	15	8	6	4	11	67	16	927
2017	AU-02	33	22	15	11	6	4	9	63	19	711
2017	AU-03	30	28	18	10	6	3	6	64	17	1337
2017	AU-04	23	28	23	14	8	1	4	53	23	1023
2017	AU-05	16	25	29	18	11	1	1	41	29	182
2017	AU-06	11	31	19	24	15	0	0	42	39	113

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	54	17	6	2	1	1	19	88	4	4388
2017	AU-01	56	15	5	1	1	1	21	91	3	924
2017	AU-02	55	15	5	1	1	1	22	91	3	709
2017	AU-03	57	17	5	2	1	1	18	90	3	1335
2017	AU-04	51	19	8	3	2	0	17	85	5	1025
2017	AU-05	42	28	13	4	3	2	8	78	8	179
2017	AU-06	34	30	11	9	8	0	8	69	18	113

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	31	30	22	10	7	1	61	17	4389
2017	AU-01	33	30	21	10	5	1	64	15	927
2017	AU-02	29	30	21	12	7	0	60	18	709
2017	AU-03	32	30	21	10	7	1	62	16	1330
2017	AU-04	29	30	23	9	7	1	60	17	1023
2017	AU-05	24	34	23	13	7	0	58	19	182
2017	AU-06	27	33	22	14	4	0	60	18	114

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	20	32	25	12	7	1	2	54	20	4387
2017	AU-01	24	32	23	12	7	1	1	58	19	928
2017	AU-02	21	31	24	14	6	1	2	54	21	708
2017	AU-03	19	34	26	12	6	1	2	54	19	1330
2017	AU-04	19	32	26	13	8	1	2	52	22	1021
2017	AU-05	19	32	32	10	7	0	0	51	17	182
2017	AU-06	26	36	26	5	8	0	0	61	13	114

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	17	30	26	16	9	1	1	48	26	4385
2017	AU-01	18	31	25	14	10	1	1	50	25	928
2017	AU-02	18	28	24	17	10	1	2	48	27	709
2017	AU-03	18	31	27	15	7	1	2	50	23	1329
2017	AU-04	16	29	25	18	10	0	1	46	28	1019
2017	AU-05	12	32	26	19	10	1	0	44	29	182
2017	AU-06	11	27	27	22	12	0	0	39	34	114

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	24	32	22	13	7	1	2	58	20	4384
2017	AU-01	22	35	20	13	8	1	1	58	21	925
2017	AU-02	25	30	23	13	6	0	2	57	20	708
2017	AU-03	24	32	22	14	6	1	2	58	20	1331
2017	AU-04	24	32	20	13	8	0	2	58	21	1020
2017	AU-05	25	34	21	13	5	0	2	60	18	182
2017	AU-06	34	31	21	11	4	0	0	65	14	114

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	19	31	25	15	8	1	1	51	23	4376
2017	AU-01	18	29	25	16	9	1	1	49	26	927
2017	AU-02	18	28	29	14	8	1	1	48	23	708
2017	AU-03	20	35	22	15	6	1	1	56	22	1325
2017	AU-04	20	31	25	14	8	0	2	52	22	1018
2017	AU-05	19	30	26	14	10	0	1	49	25	181
2017	AU-06	21	25	24	17	12	1	0	46	30	114

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	39	27	17	9	6	2	68	15	4405
2017	AU-01	43	27	15	8	5	2	72	13	928
2017	AU-02	38	28	17	9	6	2	67	16	711
2017	AU-03	40	27	18	7	4	2	69	12	1340
2017	AU-04	34	28	18	10	9	2	62	19	1026
2017	AU-05	40	26	15	12	7	0	66	19	181
2017	AU-06	47	25	15	5	5	2	74	11	114

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	60	17	7	5	5	1	4	82	11	4405
2017	AU-01	59	16	7	6	6	2	4	80	13	927
2017	AU-02	59	16	8	5	6	2	4	79	12	711
2017	AU-03	58	17	7	6	4	2	5	81	11	1342
2017	AU-04	62	17	7	4	4	1	5	84	9	1024
2017	AU-05	68	15	7	3	2	2	3	87	5	182
2017	AU-06	79	13	3	1	1	0	4	95	2	114

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	56	27	9	4	2	0	3	85	6	4402
2017	AU-01	62	23	7	4	2	1	2	87	6	927
2017	AU-02	56	26	8	5	3	0	3	84	8	708
2017	AU-03	55	27	9	3	1	1	4	86	5	1340
2017	AU-04	52	29	10	4	2	0	3	84	5	1027
2017	AU-05	49	31	12	4	2	0	2	82	6	181
2017	AU-06	61	31	4	1	1	0	2	94	2	114

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	48	23	12	6	7	1	3	74	13	4401
2017	AU-01	49	22	12	6	7	1	2	74	14	928
2017	AU-02	46	21	13	9	8	1	2	69	17	710
2017	AU-03	49	23	12	6	7	1	3	75	13	1338
2017	AU-04	46	25	13	7	7	0	3	73	14	1026
2017	AU-05	54	30	8	5	2	0	2	85	7	181
2017	AU-06	65	25	4	3	2	0	2	91	4	113

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	45	8	3	1	1	1	41	91	3	4397
2017	AU-01	49	7	2	1	0	1	39	94	2	926
2017	AU-02	50	5	3	1	1	0	40	92	3	711
2017	AU-03	46	7	2	0	1	1	43	94	2	1338
2017	AU-04	40	9	3	1	0	0	46	92	3	1024
2017	AU-05	34	18	8	6	1	1	34	78	9	181
2017	AU-06	38	28	16	9	5	0	4	69	15	114

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	46	25	14	5	2	1	7	77	8	4375
2017	AU-01	46	23	16	6	2	1	7	74	9	919
2017	AU-02	43	28	15	5	3	1	5	75	9	704
2017	AU-03	46	24	14	5	2	1	8	78	7	1334
2017	AU-04	47	24	13	4	2	0	9	79	7	1022
2017	AU-05	48	27	12	7	1	1	4	79	8	180
2017	AU-06	51	27	8	9	4	0	2	79	13	113

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	58	22	7	4	3	1	5	85	7	4405
2017	AU-01	55	22	8	5	6	1	4	81	11	927
2017	AU-02	55	22	9	5	4	1	4	81	9	712
2017	AU-03	56	24	8	4	2	1	5	85	7	1341
2017	AU-04	61	22	6	2	2	1	7	89	5	1026
2017	AU-05	70	19	4	2	2	0	4	92	3	181
2017	AU-06	82	11	3	0	1	0	3	96	1	114

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	40	33	15	6	3	1	3	76	9	4396
2017	AU-01	42	30	16	5	3	1	3	75	9	926
2017	AU-02	33	37	16	7	3	1	4	73	9	706
2017	AU-03	39	33	15	6	2	1	4	76	9	1339
2017	AU-04	40	33	15	5	3	1	3	76	8	1024
2017	AU-05	47	30	14	6	2	0	3	79	7	182
2017	AU-06	53	26	14	5	1	0	1	80	6	114

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	8	28	44	15	6	0	35	21	4407
2017	AU-01	8	26	43	15	7	0	34	23	929
2017	AU-02	7	27	43	15	8	0	35	23	710
2017	AU-03	8	30	44	13	4	0	38	17	1341
2017	AU-04	7	29	42	16	6	0	36	22	1027
2017	AU-05	9	24	42	19	5	1	33	24	182
2017	AU-06	6	18	49	19	9	0	24	27	113

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	8	18	46	21	6	0	28	26	4391
2017	AU-01	9	18	44	21	7	1	28	27	927
2017	AU-02	11	19	45	19	5	0	24	30	706
2017	AU-03	7	16	45	24	7	0	31	23	1333
2017	AU-04	8	17	49	21	5	0	26	25	1024
2017	AU-05	6	23	45	20	6	0	26	29	182
2017	AU-06	9	27	43	18	4	0	21	36	114

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	22	47	16	7	5	3	71	13	4393
2017	AU-01	24	45	15	8	6	3	70	14	924
2017	AU-02	19	51	15	7	6	2	72	13	710
2017	AU-03	21	48	16	8	5	3	71	13	1334
2017	AU-04	21	48	17	6	4	3	71	11	1027
2017	AU-05	30	40	16	5	6	3	72	12	181
2017	AU-06	35	55	8	1	1	0	90	2	113

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	13	39	20	16	11	2	53	27	4403
2017	AU-01	14	38	18	17	10	2	53	28	928
2017	AU-02	12	38	19	16	13	1	51	30	711
2017	AU-03	13	40	21	14	10	2	54	25	1340
2017	AU-04	13	37	20	16	11	2	52	28	1025
2017	AU-05	16	44	18	13	8	2	60	22	181
2017	AU-06	23	44	15	12	6	0	67	18	113

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	16	84	4405
2017	AU-01	18	82	930
2017	AU-02	17	83	710
2017	AU-03	16	84	1341
2017	AU-04	14	86	1024
2017	AU-05	8	92	182
2017	AU-06	10	90	113
2014	AU	14	86	4801
2014	AU-01	15	85	1246
2014	AU-02	19	81	834
2014	AU-03	13	87	1373
2014	AU-04	12	88	977
2014	AU-05	7	93	179
2014	AU-06	7	93	122

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	76	24	687
2017	AU-01	78	22	169
2017	AU-02	73	27	123
2017	AU-03	75	25	208
2017	AU-04	81	19	144
2017	AU-05	85	15	13
2017	AU-06	55	45	11
2014	AU	75	25	673
2014	AU-01	78	22	184
2014	AU-02	72	28	160
2014	AU-03	74	26	178
2014	AU-04	77	23	120
2014	AU-05	50	50	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	35	41	8	9	7	1	0	76	16	520
2017	AU-01	39	41	7	8	5	0	0	80	13	132
2017	AU-02	33	36	9	13	8	1	0	70	21	90
2017	AU-03	32	40	10	10	8	0	0	73	17	154
2017	AU-04	32	47	7	7	6	1	0	80	13	116
2017	AU-05	45	36	9	0	9	0	0	82	9	11
2014	AU	41	39	8	7	4	0	1	81	12	506
2014	AU-01	41	34	8	10	6	1	1	76	16	143
2014	AU-02	38	41	8	9	4	0	0	79	13	116
2014	AU-03	41	41	8	5	4	0	1	82	9	132
2014	AU-04	42	41	6	4	3	0	3	86	8	93

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	35	31	16	7	5	4	1	37	63	4407
2017	AU-01	33	28	17	8	8	4	1	35	65	930
2017	AU-02	31	32	17	8	6	5	1	33	67	712
2017	AU-03	38	31	15	7	4	4	1	40	60	1337
2017	AU-04	38	31	16	6	5	4	1	40	60	1027
2017	AU-05	30	33	18	12	5	3	0	30	70	182
2017	AU-06	42	35	14	4	1	4	0	44	56	114

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AU	10	2575
2017	AU-01	11	564
2017	AU-02	12	441
2017	AU-03	9	749
2017	AU-04	8	577
2017	AU-05	4	123
2017	AU-06	5	59

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AU	36	2575
2017	AU-01	44	564
2017	AU-02	38	441
2017	AU-03	33	749
2017	AU-04	33	577
2017	AU-05	27	123
2017	AU-06	29	59

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AU	11	2575
2017	AU-01	9	564
2017	AU-02	11	441
2017	AU-03	13	749
2017	AU-04	13	577
2017	AU-05	6	123
2017	AU-06	10	59

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AU	35	2575
2017	AU-01	30	564
2017	AU-02	39	441
2017	AU-03	34	749
2017	AU-04	35	577
2017	AU-05	46	123
2017	AU-06	39	59

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AU	5	2575
2017	AU-01	6	564
2017	AU-02	5	441
2017	AU-03	6	749
2017	AU-04	3	577
2017	AU-05	2	123
2017	AU-06	0	59

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AU	50	2575
2017	AU-01	48	564
2017	AU-02	43	441
2017	AU-03	51	749
2017	AU-04	54	577
2017	AU-05	52	123
2017	AU-06	53	59

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AU	5	58	17	8	4	8	2563
2017	AU-01	4	59	15	9	4	8	558
2017	AU-02	4	61	17	9	3	7	438
2017	AU-03	7	58	18	7	3	6	750
2017	AU-04	5	58	18	7	4	9	573
2017	AU-05	4	50	16	11	7	12	122
2017	AU-06	12	53	22	7	2	5	60

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	7	19	19	16	24	3	11	31	47	2613
2017	AU-01	7	18	19	17	28	2	8	29	50	568
2017	AU-02	6	18	21	18	23	3	11	29	47	449
2017	AU-03	7	19	20	16	22	4	12	31	45	761
2017	AU-04	7	20	21	15	24	2	12	31	45	585
2017	AU-05	7	24	11	17	24	4	13	38	49	123
2017	AU-06	13	16	12	19	20	5	15	37	49	61

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	4	14	16	19	35	2	10	21	61	2614
2017	AU-01	4	13	15	19	39	3	7	19	64	569
2017	AU-02	3	13	17	19	35	3	10	18	62	447
2017	AU-03	4	15	16	18	33	3	11	22	59	763
2017	AU-04	4	14	16	20	34	2	10	21	61	585
2017	AU-05	2	15	11	19	41	1	11	20	67	123
2017	AU-06	7	12	13	13	35	5	16	23	61	61

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - AU

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me