2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	15	45	11	16	14	0	60	29	181
2017	AR-03	29	36	13	15	7	0	65	22	14
2017	AR-04	17	46	11	13	13	0	64	26	48
2017	AR-05	12	44	11	19	13	0	56	33	66
2017	AR-06	12	44	8	17	18	0	57	35	25
2014	AR	18	44	10	20	7	1	63	27	166
2014	AR-04	20	36	8	27	8	0	56	36	55
2014	AR-05	10	52	9	26	2	0	62	29	44
2014	AR-06	15	54	6	13	11	0	69	25	35
2011	AR	26	45	6	17	6	0	71	23	192
2011	AR-03	54	15	13	8	11	0	69	19	16
2011	AR-04	23	46	6	19	5	0	69	25	64
2011	AR-05	17	47	8	20	9	0	64	28	49
2011	AR-06	24	54	2	15	5	0	78	20	39
2011	AR-07	31	41	8	20	0	0	71	20	10
2008	AR	21	55	5	13	7	0	76	20	134
2008	AR-03	15	56	9	9	9	0	72	19	11
2008	AR-04	29	47	3	19	3	0	76	21	39
2008	AR-05	21	48	5	13	13	0	69	26	38
2008	AR-06	3	79	7	10	0	0	83	10	29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	57	20	7	6	6	2	2	80	13	180
2017	AR-03	58	29	0	6	7	0	0	87	13	14
2017	AR-04	59	21	4	4	4	2	4	86	9	48
2017	AR-05	63	18	4	6	6	2	2	83	12	66
2017	AR-06	45	26	17	12	0	0	0	71	12	24
2014	AR	61	24	5	3	3	2	2	89	6	166
2014	AR-04	63	27	4	2	4	0	0	90	6	55
2014	AR-05	63	25	2	2	2	0	5	93	5	44
2014	AR-06	50	30	9	2	3	3	2	85	6	35
2011	AR	66	24	4	3	2	2	0	91	4	190
2011	AR-03	80	14	0	6	0	0	0	94	6	16
2011	AR-04	57	33	5	2	2	2	0	92	4	64
2011	AR-05	62	25	6	0	2	4	0	91	2	48
2011	AR-06	69	24	3	3	3	0	0	92	5	39
2011	AR-07	71	18	0	10	0	0	0	90	10	10
2008	AR	60	27	5	5	2	0	2	88	6	134
2008	AR-03	72	9	0	9	9	0	0	81	19	11
2008	AR-04	56	28	3	8	3	0	3	87	11	39
2008	AR-05	55	34	5	5	0	0	0	89	5	38
2008	AR-06	62	24	10	0	0	0	3	89	0	29

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	59	18	6	9	5	1	1	79	15	181
2017	AR-03	36	49	0	7	7	0	0	85	15	14
2017	AR-04	58	21	6	11	0	0	4	83	11	48
2017	AR-05	60	17	3	10	8	2	0	79	18	66
2017	AR-06	63	12	13	12	0	0	0	76	12	25
2014	AR	54	27	6	6	4	2	2	84	10	166
2014	AR-04	45	31	7	8	8	0	0	77	16	55
2014	AR-05	48	35	2	2	5	2	5	90	8	44
2014	AR-06	63	24	6	4	0	0	2	89	4	35
2011	AR	61	21	5	6	3	2	2	85	10	192
2011	AR-03	65	21	6	8	0	0	0	86	8	16
2011	AR-04	54	24	6	8	5	2	0	80	14	64
2011	AR-05	60	15	4	9	0	4	7	84	11	49
2011	AR-06	67	28	0	0	5	0	0	95	5	39
2011	AR-07	51	39	0	10	0	0	0	90	10	10
2008	AR	60	22	4	7	6	0	1	83	13	134
2008	AR-03	62	38	0	0	0	0	0	100	0	11
2008	AR-04	59	12	3	13	13	0	0	71	26	39
2008	AR-05	60	27	5	5	3	0	0	87	8	38
2008	AR-06	48	31	3	7	7	0	3	82	14	29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	26	34	9	16	14	1	1	62	30	181
2017	AR-03	22	22	27	22	7	0	0	44	29	14
2017	AR-04	31	37	6	11	15	0	0	68	25	48
2017	AR-05	18	41	6	23	11	2	0	60	35	66
2017	AR-06	27	36	8	12	17	0	0	63	28	25
2014	AR	24	47	7	9	11	2	0	72	21	166
2014	AR-04	17	59	5	11	8	0	0	76	18	55
2014	AR-05	14	50	8	16	12	0	0	63	28	44
2014	AR-06	30	32	7	5	24	2	0	63	29	35
2011	AR	23	39	12	18	8	0	1	62	26	192
2011	AR-03	29	32	12	15	11	0	0	62	26	16
2011	AR-04	19	50	11	17	4	0	0	69	21	64
2011	AR-05	17	34	21	18	11	0	0	51	28	49
2011	AR-06	25	35	5	24	10	0	0	61	34	39
2011	AR-07	20	49	0	10	10	0	10	77	23	10

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	15	41	13	19	11	0	1	57	30	181
2017	AR-03	22	43	7	13	15	0	0	65	28	14
2017	AR-04	18	42	13	21	6	0	0	60	27	48
2017	AR-05	14	41	8	23	15	0	0	54	38	66
2017	AR-06	4	53	21	11	11	0	0	57	22	25
2014	AR	13	28	13	26	18	2	0	42	45	166
2014	AR-04	6	34	6	29	23	2	0	41	53	55
2014	AR-05	12	32	13	31	12	0	0	44	43	44
2014	AR-06	9	20	20	28	21	0	2	30	50	35
2011	AR	18	48	12	15	5	0	1	67	21	191
2011	AR-03	35	33	5	15	11	0	0	68	26	16
2011	AR-04	3	62	11	19	6	0	0	64	25	63
2011	AR-05	16	39	17	19	7	0	2	56	27	49
2011	AR-06	34	44	15	8	0	0	0	77	8	39
2011	AR-07	10	49	10	20	10	0	0	59	31	10
2008	AR	26	42	16	11	4	0	1	68	16	134
2008	AR-03	16	46	19	19	0	0	0	62	19	11
2008	AR-04	35	25	26	3	11	0	0	61	13	39
2008	AR-05	23	49	6	19	3	0	0	72	22	38
2008	AR-06	21	59	14	7	0	0	0	79	7	29

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	49	36	7	6	2	0	86	8	181
2017	AR-03	36	43	7	13	0	0	79	13	14
2017	AR-04	49	34	11	4	2	0	83	6	48
2017	AR-05	49	45	3	3	0	0	94	3	66
2017	AR-06	51	25	8	4	12	0	76	16	25
2014	AR	47	34	5	5	8	1	82	13	166
2014	AR-04	49	34	4	8	5	0	83	13	55
2014	AR-05	45	40	4	4	7	0	84	12	44
2014	AR-06	51	35	6	5	3	0	86	8	35
2011	AR	51	31	9	3	6	0	82	9	190
2011	AR-03	41	29	6	8	17	0	70	24	16
2011	AR-04	41	32	11	7	10	0	73	17	64
2011	AR-05	45	40	8	0	7	0	85	7	48
2011	AR-06	64	29	7	0	0	0	93	0	38
2011	AR-07	69	10	10	10	0	0	80	10	10
2008	AR	43	36	8	11	1	0	80	12	134
2008	AR-03	44	28	19	9	0	0	72	9	11
2008	AR-04	59	31	6	5	0	0	89	5	39
2008	AR-05	37	39	11	11	3	0	76	14	38
2008	AR-06	31	46	7	14	3	0	77	17	29

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	53	35	5	6	1	0	88	7	180
2017	AR-03	43	49	0	7	0	0	93	7	14
2017	AR-04	55	36	0	9	0	0	91	9	47
2017	AR-05	52	36	6	5	2	0	88	6	66
2017	AR-06	51	33	12	0	4	0	84	4	25
2014	AR	50	32	5	8	4	1	83	12	166
2014	AR-04	46	37	6	6	5	0	83	11	55
2014	AR-05	52	35	2	7	5	0	87	12	44
2014	AR-06	61	27	6	6	0	0	88	6	35
2011	AR	50	36	4	6	4	0	87	9	191
2011	AR-03	49	19	13	8	11	0	68	19	16
2011	AR-04	34	41	8	13	5	0	75	17	63
2011	AR-05	53	37	2	4	4	0	90	8	49
2011	AR-06	70	30	0	0	0	0	100	0	39
2011	AR-07	49	51	0	0	0	0	100	0	10
2008	AR	46	40	7	5	2	0	86	7	134
2008	AR-03	34	47	9	9	0	0	81	9	11
2008	AR-04	61	28	8	3	0	0	89	3	39
2008	AR-05	25	56	11	6	3	0	81	8	38
2008	AR-06	48	45	0	3	3	0	94	6	29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	38	41	13	5	3	0	79	8	181
2017	AR-03	44	42	0	7	7	0	85	15	14
2017	AR-04	35	42	15	4	4	0	77	8	48
2017	AR-05	34	46	12	6	2	0	81	7	66
2017	AR-06	49	35	12	3	0	0	84	3	25
2014	AR	38	43	9	4	4	1	83	8	166
2014	AR-04	35	43	8	9	6	0	78	14	55
2014	AR-05	40	44	10	2	5	0	84	7	44
2014	AR-06	33	54	4	3	6	0	86	9	35

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	33	41	10	11	5	1	0	74	16	181
2017	AR-03	50	29	0	6	14	0	0	80	20	14
2017	AR-04	25	42	11	18	2	2	0	68	21	48
2017	AR-05	31	43	9	14	3	0	0	74	17	66
2017	AR-06	36	47	8	0	8	0	0	83	8	25
2014	AR	25	42	11	13	6	2	0	69	20	166
2014	AR-04	19	49	7	19	6	0	0	68	25	55
2014	AR-05	27	37	20	10	7	0	0	64	16	44
2014	AR-06	24	42	6	17	8	2	0	68	26	35
2011	AR	29	39	13	9	7	1	1	69	17	192
2011	AR-03	48	27	0	12	13	0	0	75	25	16
2011	AR-04	25	50	7	6	10	2	0	76	16	64
2011	AR-05	23	35	25	8	7	2	0	60	15	49
2011	AR-06	34	35	16	12	0	0	3	71	13	39
2011	AR-07	18	20	20	10	20	0	10	43	34	10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	21	34	10	15	13	4	3	58	31	180
2017	AR-03	22	36	7	20	15	0	0	58	35	14
2017	AR-04	20	29	10	17	15	7	2	54	35	48
2017	AR-05	23	37	6	13	16	2	3	63	31	65
2017	AR-06	18	28	12	24	8	8	0	51	36	25
2014	AR	20	20	9	18	23	3	8	45	45	165
2014	AR-04	17	22	13	18	22	2	6	43	43	55
2014	AR-05	19	18	11	20	23	2	7	40	47	44
2014	AR-06	22	27	8	15	20	2	6	53	38	35
2011	AR	21	20	12	22	16	1	6	45	42	192
2011	AR-03	49	11	0	14	19	0	8	65	35	16
2011	AR-04	19	26	12	28	13	0	2	46	42	64
2011	AR-05	9	14	12	25	34	2	4	25	63	49
2011	AR-06	31	26	15	18	7	0	3	58	26	39
2011	AR-07	8	10	10	31	10	0	31	27	59	10
2008	AR	23	30	10	13	20	2	4	56	34	134
2008	AR-03	37	38	0	9	0	0	16	89	11	11
2008	AR-04	25	31	12	13	13	5	0	60	27	39
2008	AR-05	22	26	8	15	29	0	0	48	44	38
2008	AR-06	14	31	10	14	28	0	3	47	43	29

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	31	50	10	7	3	0	81	9	181
2017	AR-03	22	50	7	13	7	0	72	21	14
2017	AR-04	24	52	15	9	0	0	77	9	48
2017	AR-05	33	55	8	5	0	0	88	5	66
2017	AR-06	32	49	4	3	12	0	81	15	25
2014	AR	25	44	12	12	6	1	69	18	166
2014	AR-04	23	36	13	17	11	0	59	28	55
2014	AR-05	31	46	6	12	5	0	77	17	44
2014	AR-06	20	59	14	7	0	0	79	7	35
2011	AR	31	44	13	8	4	0	75	12	192
2011	AR-03	37	39	5	13	5	0	76	19	16
2011	AR-04	30	39	17	9	5	0	69	15	64
2011	AR-05	15	51	15	13	7	0	66	20	49
2011	AR-06	44	41	12	3	0	0	85	3	39
2011	AR-07	39	41	10	10	0	0	80	10	10
2008	AR	30	51	7	8	3	0	81	11	132
2008	AR-03	9	62	9	9	9	0	72	19	11
2008	AR-04	39	53	3	3	3	0	92	5	38
2008	AR-05	24	49	13	11	3	0	73	14	37
2008	AR-06	24	59	7	7	3	0	84	10	29

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	22	29	17	16	14	0	1	52	31	180
2017	AR-03	43	7	21	29	0	0	0	50	29	14
2017	AR-04	16	34	19	17	13	0	2	51	30	48
2017	AR-05	18	28	19	19	17	0	0	46	35	65
2017	AR-06	20	37	16	7	20	0	0	58	27	25
2014	AR	17	33	21	15	13	1	0	51	28	166
2014	AR-04	15	33	24	7	21	0	0	47	28	55
2014	AR-05	13	31	22	23	11	0	0	44	34	44
2014	AR-06	20	45	20	8	7	0	0	65	16	35
2011	AR	16	38	23	14	9	0	0	54	23	192
2011	AR-03	17	65	0	8	11	0	0	81	19	16
2011	AR-04	12	34	20	17	16	0	0	46	34	64
2011	AR-05	8	31	30	23	8	0	0	39	31	49
2011	AR-06	24	42	29	5	0	0	0	66	5	39
2011	AR-07	20	59	0	20	0	0	0	80	20	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	21	40	14	16	8	62	24	180
2017	AR-03	29	44	14	0	13	72	13	14
2017	AR-04	20	48	15	12	4	68	17	48
2017	AR-05	22	35	18	17	7	57	25	66
2017	AR-06	12	44	12	23	8	57	31	25

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	31	42	14	8	3	1	0	74	12	180
2017	AR-03	29	50	13	0	7	0	0	79	7	14
2017	AR-04	36	36	17	10	0	0	0	72	10	48
2017	AR-05	34	43	11	9	2	2	0	78	11	66
2017	AR-06	20	41	24	11	4	0	0	61	15	25
2014	AR	33	38	15	8	4	2	0	72	13	166
2014	AR-04	26	32	22	11	6	2	0	60	18	55
2014	AR-05	39	40	10	11	0	0	0	79	11	44
2014	AR-06	37	52	8	3	0	0	0	89	3	35
2011	AR	35	42	12	9	2	1	0	77	10	192
2011	AR-03	53	34	8	6	0	0	0	87	6	16
2011	AR-04	24	42	16	14	2	2	0	67	16	64
2011	AR-05	21	46	19	10	4	0	0	67	14	49
2011	AR-06	40	47	7	5	0	0	0	88	5	39
2011	AR-07	80	20	0	0	0	0	0	100	0	10
2008	AR	32	38	20	5	2	1	1	72	8	133
2008	AR-03	7	56	37	0	0	0	0	63	0	11
2008	AR-04	42	29	24	0	3	0	3	72	3	38
2008	AR-05	24	46	16	8	5	0	0	70	14	38
2008	AR-06	21	49	20	10	0	0	0	69	10	29

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	26	32	19	15	7	1	58	23	181
2017	AR-03	43	22	15	13	7	0	65	20	14
2017	AR-04	18	44	17	10	8	2	63	19	48
2017	AR-05	24	26	24	22	4	0	50	26	66
2017	AR-06	20	37	16	10	17	0	57	27	25

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	46	44	4	4	2	0	90	6	180
2017	AR-03	51	27	7	7	7	0	78	15	14
2017	AR-04	27	65	4	4	0	0	91	4	48
2017	AR-05	54	43	2	2	0	0	97	2	66
2017	AR-06	55	29	7	4	4	0	84	8	25
2014	AR	59	28	7	3	1	1	89	4	166
2014	AR-04	53	36	7	4	0	0	89	4	55
2014	AR-05	57	33	10	0	0	0	90	0	44
2014	AR-06	69	16	9	6	0	0	85	6	35
2011	AR	54	34	9	3	0	0	88	3	191
2011	AR-03	68	24	8	0	0	0	92	0	16
2011	AR-04	50	38	8	4	0	0	88	4	64
2011	AR-05	44	38	13	4	0	0	82	4	48
2011	AR-06	67	25	8	0	0	0	92	0	39
2011	AR-07	69	20	0	10	0	0	90	10	10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	41	13	14	7	0	1	65	21	181
2017	AR-03	29	36	8	20	7	0	0	65	28	14
2017	AR-04	17	44	22	9	7	0	2	62	15	48
2017	AR-05	26	46	6	15	8	0	0	71	23	66
2017	AR-06	24	40	17	19	0	0	0	64	19	25
2014	AR	13	44	19	14	8	1	0	58	23	166
2014	AR-04	8	40	24	18	9	0	0	48	28	55
2014	AR-05	15	41	19	17	9	0	0	56	26	44
2014	AR-06	9	55	14	14	7	0	0	65	22	35
2011	AR	23	45	14	9	8	1	0	68	18	191
2011	AR-03	50	33	0	6	11	0	0	83	17	16
2011	AR-04	5	48	21	13	14	0	0	53	27	64
2011	AR-05	17	44	10	13	12	2	0	63	26	48
2011	AR-06	41	46	10	3	0	0	0	87	3	39
2011	AR-07	39	41	20	0	0	0	0	80	0	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	28	31	19	8	12	0	1	60	20	181
2017	AR-03	51	15	7	13	15	0	0	65	28	14
2017	AR-04	18	40	25	4	11	0	2	59	15	48
2017	AR-05	27	31	23	10	9	0	0	58	20	66
2017	AR-06	38	31	11	8	12	0	0	68	21	25
2014	AR	19	40	18	12	10	2	0	60	22	166
2014	AR-04	17	37	21	16	9	0	0	53	25	55
2014	AR-05	21	42	8	11	17	2	0	64	28	44
2014	AR-06	17	40	23	14	6	0	0	56	21	35

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	22	32	20	17	8	1	1	55	25	180
2017	AR-03	50	7	22	7	13	0	0	58	20	14
2017	AR-04	16	33	32	12	6	0	0	49	19	48
2017	AR-05	21	32	20	21	6	0	0	53	27	66
2017	AR-06	12	48	8	23	3	0	4	63	28	25
2014	AR	22	30	18	22	7	1	0	53	29	166
2014	AR-04	19	27	23	24	8	0	0	46	31	55
2014	AR-05	24	37	12	23	4	0	0	61	27	44
2014	AR-06	25	24	17	26	8	0	0	49	34	35
2011	AR	23	42	16	13	6	0	0	65	19	192
2011	AR-03	29	46	0	13	11	0	0	75	25	16
2011	AR-04	18	47	20	8	7	0	0	64	16	64
2011	AR-05	17	41	14	21	7	0	0	58	27	49
2011	AR-06	23	44	23	8	3	0	0	67	10	39
2011	AR-07	39	31	0	20	10	0	0	69	31	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	37	44	12	5	2	0	0	81	6	179
2017	AR-03	40	45	16	0	0	0	0	84	0	13
2017	AR-04	27	52	13	9	0	0	0	78	9	48
2017	AR-05	39	49	11	2	0	0	0	88	2	66
2017	AR-06	38	36	13	4	9	0	0	75	12	24
2014	AR	40	39	10	7	2	1	1	81	9	166
2014	AR-04	33	45	10	8	2	0	2	80	10	55
2014	AR-05	40	40	10	10	0	0	0	80	10	44
2014	AR-06	46	41	9	4	0	0	0	87	4	35
2011	AR	37	44	13	4	2	1	0	81	6	192
2011	AR-03	55	21	5	13	5	0	0	76	19	16
2011	AR-04	39	34	16	8	2	2	0	74	10	64
2011	AR-05	23	48	22	2	4	0	0	72	7	49
2011	AR-06	41	55	4	0	0	0	0	96	0	39
2011	AR-07	49	51	0	0	0	0	0	100	0	10
2008	AR	34	50	8	6	1	2	0	85	7	133
2008	AR-03	15	66	19	0	0	0	0	81	0	11
2008	AR-04	49	43	0	5	0	3	0	94	6	38
2008	AR-05	23	56	13	6	3	0	0	79	8	38
2008	AR-06	24	63	10	3	0	0	0	87	3	29

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	25	39	15	12	7	1	1	65	20	180
2017	AR-03	29	36	7	21	7	0	0	65	28	14
2017	AR-04	15	37	21	19	8	0	0	52	27	48
2017	AR-05	28	44	12	9	6	0	0	72	16	65
2017	AR-06	31	28	24	4	12	0	0	59	16	25
2014	AR	29	30	22	11	5	1	0	60	17	166
2014	AR-04	28	30	22	17	4	0	0	57	21	55
2014	AR-05	30	35	22	9	5	0	0	65	13	44
2014	AR-06	28	37	18	9	8	0	0	65	17	35
2011	AR	27	32	20	13	8	0	0	59	21	192
2011	AR-03	54	25	13	0	8	0	0	80	8	16
2011	AR-04	23	36	17	16	7	1	0	60	23	64
2011	AR-05	17	43	21	10	8	0	0	60	18	49
2011	AR-06	26	20	28	18	7	0	0	46	26	39
2011	AR-07	20	10	29	20	20	0	0	31	41	10
2008	AR	17	30	27	12	13	0	1	47	25	134
2008	AR-03	19	53	19	0	9	0	0	72	9	11
2008	AR-04	28	31	21	15	5	0	0	59	20	39
2008	AR-05	11	26	45	8	10	0	0	37	18	38
2008	AR-06	6	28	24	21	21	0	0	34	42	29

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	19	26	40	9	2	1	2	12	47	178
2017	AR-03	28	36	29	7	0	0	0	7	64	14
2017	AR-04	15	19	55	7	4	0	0	11	34	47
2017	AR-05	15	30	37	13	3	0	2	16	46	64
2017	AR-06	16	31	49	4	0	0	0	4	47	25
2014	AR	16	30	38	10	3	2	1	13	48	166
2014	AR-04	14	32	37	11	2	2	2	14	48	55
2014	AR-05	14	32	49	5	0	0	0	5	47	44
2014	AR-06	20	40	32	8	0	0	0	8	60	35
2011	AR	15	33	35	11	5	1	0	16	48	190
2011	AR-03	17	13	46	13	6	5	0	20	32	16
2011	AR-04	19	32	33	11	2	3	0	13	53	64
2011	AR-05	10	44	37	7	2	0	0	9	54	49
2011	AR-06	16	37	35	8	5	0	0	13	53	38
2011	AR-07	20	20	39	20	0	0	0	20	41	10
2008	AR	17	28	36	16	2	1	1	18	45	134
2008	AR-03	0	27	44	19	0	0	9	21	30	11
2008	AR-04	16	26	36	15	5	3	0	20	43	39
2008	AR-05	19	37	32	10	2	0	0	12	56	38
2008	AR-06	17	24	45	14	0	0	0	14	41	29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	18	26	30	16	6	2	2	23	45	178
2017	AR-03	20	7	51	22	0	0	0	22	28	14
2017	AR-04	12	27	23	22	11	2	2	34	41	47
2017	AR-05	14	29	28	17	6	3	3	25	45	65
2017	AR-06	20	32	36	12	0	0	0	12	52	25
2014	AR	16	25	34	18	6	1	0	24	41	166
2014	AR-04	12	22	36	22	7	0	0	30	34	55
2014	AR-05	14	32	35	15	2	0	2	18	47	44
2014	AR-06	20	30	32	18	0	0	0	18	50	35
2011	AR	13	25	36	12	10	3	0	22	40	190
2011	AR-03	17	8	37	27	6	5	0	35	26	16
2011	AR-04	15	23	34	13	7	6	1	22	42	63
2011	AR-05	15	41	33	4	6	2	0	10	57	49
2011	AR-06	13	18	40	18	11	0	0	29	31	38
2011	AR-07	10	31	59	0	0	0	0	0	41	10
2008	AR	19	22	34	13	7	5	0	21	43	133
2008	AR-03	37	0	28	26	9	0	0	35	37	11
2008	AR-04	18	16	28	19	14	5	0	35	36	39
2008	AR-05	22	35	29	10	4	0	0	14	57	38
2008	AR-06	13	28	52	7	0	0	0	7	41	29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	30	34	24	7	2	0	3	9	66	181
2017	AR-03	50	22	22	0	0	0	7	0	77	14
2017	AR-04	30	39	25	4	2	0	0	6	69	48
2017	AR-05	27	35	24	11	2	0	2	13	63	66
2017	AR-06	27	41	23	4	0	0	4	4	71	25
2014	AR	46	26	18	5	3	1	1	9	73	166
2014	AR-04	45	28	18	5	2	0	2	8	74	55
2014	AR-05	42	30	18	8	2	0	0	11	71	44
2014	AR-06	60	20	17	3	0	0	0	3	80	35
2011	AR	33	36	21	5	4	1	0	9	70	191
2011	AR-03	31	28	17	13	6	5	0	20	62	16
2011	AR-04	38	35	22	4	1	0	0	5	73	64
2011	AR-05	36	37	15	8	4	0	0	12	73	49
2011	AR-06	34	44	22	0	0	0	0	0	78	38
2011	AR-07	20	49	10	10	10	0	0	20	69	10
2008	AR	34	32	24	4	3	1	2	8	68	134
2008	AR-03	37	9	35	9	9	0	0	19	46	11
2008	AR-04	34	21	29	7	7	3	0	14	56	39
2008	AR-05	38	32	25	3	0	0	3	3	72	38
2008	AR-06	28	51	11	4	3	0	3	7	82	29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	14	21	36	20	7	0	2	27	36	180
2017	AR-03	35	7	21	22	15	0	0	37	42	14
2017	AR-04	12	17	42	25	4	0	0	29	29	48
2017	AR-05	15	22	36	20	6	0	2	27	37	65
2017	AR-06	3	32	49	12	4	0	0	16	35	25
2014	AR	14	24	42	13	5	1	0	18	39	165
2014	AR-04	19	24	40	13	4	0	0	17	43	55
2014	AR-05	12	19	56	12	2	0	0	14	30	43
2014	AR-06	11	41	37	11	0	0	0	11	52	35
2011	AR	14	22	42	16	5	1	1	21	36	191
2011	AR-03	12	18	29	30	6	5	0	38	32	16
2011	AR-04	16	17	51	15	0	1	0	16	33	64
2011	AR-05	12	25	40	21	2	0	0	23	37	49
2011	AR-06	19	26	45	5	5	0	0	11	44	38
2011	AR-07	10	31	29	20	10	0	0	31	41	10
2008	AR	17	27	35	15	4	2	0	19	45	133
2008	AR-03	0	37	28	35	0	0	0	35	37	11
2008	AR-04	24	16	34	15	7	5	0	23	41	39
2008	AR-05	14	40	34	12	0	0	0	12	54	38
2008	AR-06	18	28	44	7	3	0	0	10	46	29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	22	23	33	12	5	2	3	18	48	181
2017	AR-03	22	28	22	21	0	7	0	23	54	14
2017	AR-04	25	21	31	13	6	4	0	20	47	48
2017	AR-05	25	18	37	11	6	0	3	18	44	66
2017	AR-06	11	32	41	16	0	0	0	16	43	25
2014	AR	29	31	27	8	3	1	1	11	62	166
2014	AR-04	34	29	29	7	2	0	0	9	63	55
2014	AR-05	20	37	34	8	0	0	0	8	57	44
2014	AR-06	30	44	17	9	0	0	0	9	74	35
2011	AR	25	25	31	10	5	1	2	16	52	190
2011	AR-03	17	8	46	13	11	5	0	26	26	16
2011	AR-04	22	28	35	9	2	0	4	11	52	63
2011	AR-05	31	30	24	13	0	0	2	13	62	49
2011	AR-06	27	26	34	5	5	0	3	11	54	38
2011	AR-07	39	20	31	0	10	0	0	10	59	10
2008	AR	29	27	29	9	4	2	1	13	57	134
2008	AR-03	19	38	18	26	0	0	0	26	56	11
2008	AR-04	26	21	31	5	9	5	3	15	51	39
2008	AR-05	35	26	30	7	2	0	0	9	61	38
2008	AR-06	28	38	31	3	0	0	0	3	65	29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	12	18	32	21	9	3	4	33	32	181
2017	AR-03	7	34	22	15	15	7	0	31	45	14
2017	AR-04	10	18	38	19	5	7	2	27	31	48
2017	AR-05	12	14	36	23	11	0	5	35	27	66
2017	AR-06	8	20	41	24	8	0	0	32	28	25
2014	AR	18	17	30	25	8	1	1	34	35	166
2014	AR-04	14	14	41	22	7	0	2	30	28	55
2014	AR-05	25	13	32	22	9	0	0	31	37	44
2014	AR-06	14	28	23	26	9	0	0	35	43	35
2011	AR	11	21	36	20	8	3	2	29	33	191
2011	AR-03	17	6	28	25	19	5	0	46	25	16
2011	AR-04	10	18	36	22	6	1	5	31	31	64
2011	AR-05	8	24	40	21	6	2	0	27	32	49
2011	AR-06	13	29	32	16	8	2	0	25	43	38
2011	AR-07	8	31	51	10	0	0	0	10	39	10
2008	AR	20	19	26	19	11	3	2	31	42	134
2008	AR-03	19	0	19	44	9	9	0	59	21	11
2008	AR-04	13	21	26	18	16	3	3	37	36	39
2008	AR-05	24	21	21	21	12	0	0	34	45	38
2008	AR-06	24	24	38	10	0	0	3	11	50	29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	27	30	31	6	2	1	3	8	59	179
2017	AR-03	43	28	22	7	0	0	0	7	71	14
2017	AR-04	26	31	34	7	2	0	0	9	57	46
2017	AR-05	22	24	42	6	2	2	3	8	48	66
2017	AR-06	26	49	12	8	0	0	4	9	78	25
2014	AR	37	32	22	4	3	1	1	7	71	166
2014	AR-04	33	34	24	5	4	0	0	9	67	55
2014	AR-05	38	28	29	4	0	0	0	4	66	44
2014	AR-06	42	32	20	6	0	0	0	6	74	35

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	61	15	7	8	5	1	3	79	14	181
2017	AR-03	51	28	7	0	7	0	7	85	8	14
2017	AR-04	64	11	8	10	2	0	4	78	13	48
2017	AR-05	57	16	6	9	9	2	2	75	19	66
2017	AR-06	67	12	8	12	0	0	0	79	12	25
2014	AR	71	12	5	5	3	1	3	87	8	166
2014	AR-04	69	12	11	6	2	0	0	81	8	55
2014	AR-05	62	18	2	6	4	0	7	86	11	44
2014	AR-06	78	14	0	0	5	0	3	95	5	35
2011	AR	62	15	8	4	4	1	5	83	9	190
2011	AR-03	81	0	8	0	0	0	11	92	0	16
2011	AR-04	57	15	10	8	5	2	3	75	14	63
2011	AR-05	56	19	11	4	0	2	9	84	4	49
2011	AR-06	68	21	3	0	5	0	3	92	6	38
2011	AR-07	69	0	0	10	10	0	10	77	23	10
2008	AR	57	22	5	5	7	0	4	83	12	134
2008	AR-03	53	38	9	0	0	0	0	91	0	11
2008	AR-04	54	16	7	5	16	0	3	71	22	39
2008	AR-05	52	30	5	5	5	0	3	84	11	38
2008	AR-06	62	21	3	7	3	0	3	86	11	29

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	22	28	22	10	7	8	3	56	19	181
2017	AR-03	36	22	21	0	7	7	7	68	8	14
2017	AR-04	22	27	19	13	2	15	2	59	18	48
2017	AR-05	18	29	28	8	9	5	3	51	18	66
2017	AR-06	21	40	16	8	8	4	3	66	17	25
2014	AR	21	38	19	9	7	5	1	63	17	165
2014	AR-04	19	28	23	10	12	4	4	51	24	54
2014	AR-05	15	45	23	9	7	2	0	61	16	44
2014	AR-06	23	54	8	8	3	4	0	80	12	35

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	34	39	13	7	4	2	1	75	12	180
2017	AR-03	43	42	7	0	7	0	0	86	7	14
2017	AR-04	35	35	15	8	2	4	0	74	10	48
2017	AR-05	29	44	9	12	6	0	0	73	18	65
2017	AR-06	32	36	20	8	4	0	0	68	12	25
2014	AR	30	41	12	6	6	4	0	75	13	166
2014	AR-04	24	42	13	10	6	5	0	70	17	55
2014	AR-05	27	51	8	7	4	2	0	80	12	44
2014	AR-06	33	42	12	2	8	2	0	77	11	35

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	25	43	13	11	5	2	1	70	17	181
2017	AR-03	15	43	21	22	0	0	0	57	22	14
2017	AR-04	36	35	14	10	2	2	0	72	13	48
2017	AR-05	18	49	11	11	10	0	0	67	22	66
2017	AR-06	20	49	16	11	0	4	0	72	11	25
2014	AR	24	38	13	15	6	3	1	64	22	166
2014	AR-04	25	39	18	9	4	2	3	67	14	55
2014	AR-05	18	35	16	19	10	2	0	54	30	44
2014	AR-06	26	51	8	6	7	2	0	78	14	35
2011	AR	24	35	17	14	8	3	0	61	22	191
2011	AR-03	43	32	8	0	11	7	0	80	12	16
2011	AR-04	19	37	18	15	8	3	0	58	23	64
2011	AR-05	17	32	15	15	15	4	2	53	32	49
2011	AR-06	23	36	23	15	3	0	0	59	18	39
2011	AR-07	20	41	10	29	0	0	0	61	29	10
2008	AR	21	43	12	12	8	2	2	66	21	134
2008	AR-03	19	47	18	0	0	7	9	79	0	11
2008	AR-04	28	46	5	13	5	3	0	76	18	39
2008	AR-05	13	34	16	19	13	3	3	50	34	38
2008	AR-06	24	41	17	11	6	0	0	66	17	29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	24	29	16	11	7	11	3	61	20	181
2017	AR-03	22	29	13	15	7	15	0	59	25	14
2017	AR-04	25	31	17	11	4	11	2	64	17	48
2017	AR-05	17	26	15	17	11	11	3	50	33	66
2017	AR-06	33	27	17	0	8	15	0	71	10	25
2014	AR	24	31	15	10	11	9	0	60	23	166
2014	AR-04	19	32	17	13	12	5	1	55	27	55
2014	AR-05	13	32	15	11	15	14	0	53	30	44
2014	AR-06	38	38	9	0	7	7	0	82	8	35
2011	AR	26	26	13	10	16	9	0	57	29	192
2011	AR-03	42	0	8	14	25	12	0	48	44	16
2011	AR-04	17	27	15	6	26	8	0	49	35	64
2011	AR-05	15	20	13	19	19	14	0	41	44	49
2011	AR-06	38	29	18	10	3	2	0	68	13	39
2011	AR-07	41	51	0	8	0	0	0	92	8	10
2008	AR	22	36	17	7	10	7	1	63	18	134
2008	AR-03	19	27	9	9	9	26	0	62	25	11
2008	AR-04	31	23	20	5	10	11	0	60	17	39
2008	AR-05	18	29	19	10	19	3	3	50	31	38
2008	AR-06	17	66	7	7	3	0	0	83	10	29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	6	19	23	17	12	20	3	32	38	181
2017	AR-03	0	27	15	22	29	7	0	29	55	14
2017	AR-04	8	20	19	17	6	29	0	41	33	48
2017	AR-05	5	12	27	17	15	20	5	22	42	66
2017	AR-06	0	41	17	16	8	19	0	51	29	25
2014	AR	9	18	23	18	12	16	3	33	38	166
2014	AR-04	1	16	25	17	14	21	6	23	43	55
2014	AR-05	2	16	31	17	12	21	2	23	37	44
2014	AR-06	20	27	14	24	11	4	0	49	36	35

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	43	41	8	6	2	0	1	84	8	180
2017	AR-03	65	22	6	7	0	0	0	87	7	14
2017	AR-04	39	48	6	6	0	0	0	87	6	48
2017	AR-05	45	39	8	8	1	0	0	83	9	65
2017	AR-06	33	39	11	8	8	0	0	72	17	25
2014	AR	40	42	9	5	2	1	0	83	7	165
2014	AR-04	39	40	9	8	4	0	0	79	12	54
2014	AR-05	45	42	5	9	0	0	0	86	9	44
2014	AR-06	35	58	2	2	3	0	0	93	5	35

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	33	31	11	12	9	2	1	67	22	181
2017	AR-03	65	7	0	21	7	0	0	72	28	14
2017	AR-04	32	30	15	13	6	2	2	65	20	48
2017	AR-05	32	30	13	12	12	2	0	62	24	66
2017	AR-06	24	44	8	12	12	0	0	67	25	25
2014	AR	30	37	16	12	3	3	0	69	15	166
2014	AR-04	25	36	14	18	3	4	0	64	22	55
2014	AR-05	30	45	17	5	2	0	0	75	7	44
2014	AR-06	27	45	11	14	3	0	0	72	17	35
2011	AR	28	35	22	7	7	1	0	63	15	192
2011	AR-03	37	38	8	6	11	0	0	75	17	16
2011	AR-04	18	36	28	10	6	2	0	55	17	64
2011	AR-05	27	29	26	6	13	0	0	55	19	49
2011	AR-06	34	40	26	0	0	0	0	74	0	39
2011	AR-07	29	41	10	10	10	0	0	69	20	10
2008	AR	21	31	24	15	8	1	1	53	23	134
2008	AR-03	27	19	16	9	19	9	0	51	31	11
2008	AR-04	20	33	21	13	11	0	3	54	25	39
2008	AR-05	23	33	19	22	3	0	0	56	24	38
2008	AR-06	10	31	41	14	3	0	0	42	17	29

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	44	26	13	7	5	3	1	73	13	181
2017	AR-03	58	13	7	15	7	0	0	71	22	14
2017	AR-04	44	27	10	8	4	4	2	75	13	48
2017	AR-05	36	32	15	9	4	3	0	70	14	66
2017	AR-06	44	24	16	4	8	3	0	71	13	25
2014	AR	33	37	14	8	4	4	1	73	13	166
2014	AR-04	30	30	15	14	4	5	2	65	19	55
2014	AR-05	26	44	19	4	5	2	0	71	9	44
2014	AR-06	44	44	6	3	3	0	0	88	6	35
2011	AR	37	28	21	6	4	3	1	68	10	192
2011	AR-03	54	29	6	0	11	0	0	83	11	16
2011	AR-04	29	26	24	10	5	5	0	58	16	64
2011	AR-05	35	25	25	8	4	2	0	62	13	49
2011	AR-06	41	34	22	0	0	3	0	77	0	39
2011	AR-07	39	41	10	0	0	0	10	89	0	10
2008	AR	32	35	12	13	6	2	0	69	19	134
2008	AR-03	37	35	9	0	9	9	0	79	10	11
2008	AR-04	25	44	10	18	3	0	0	69	21	39
2008	AR-05	39	26	8	15	11	0	0	65	26	38
2008	AR-06	21	41	25	10	0	3	0	64	10	29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	34	37	10	10	8	2	72	17	181
2017	AR-03	65	7	13	7	7	0	72	14	14
2017	AR-04	29	46	4	13	6	2	77	19	48
2017	AR-05	29	42	9	9	9	2	72	18	66
2017	AR-06	29	40	12	8	12	0	68	20	25
2014	AR	34	38	11	8	6	2	74	15	166
2014	AR-04	19	47	15	11	6	2	67	17	55
2014	AR-05	43	31	10	7	8	0	74	16	44
2014	AR-06	35	49	5	9	2	0	84	11	35
2011	AR	32	36	16	11	5	1	68	16	192
2011	AR-03	55	28	0	6	11	0	83	17	16
2011	AR-04	20	38	22	13	5	2	60	18	64
2011	AR-05	29	32	19	16	4	0	61	20	49
2011	AR-06	36	54	8	3	0	0	90	3	39
2011	AR-07	59	0	10	10	10	10	66	23	10
2008	AR	29	34	10	16	10	2	64	26	134
2008	AR-03	27	28	16	9	9	9	61	21	11
2008	AR-04	25	25	13	23	10	3	52	35	39
2008	AR-05	34	37	5	16	8	0	70	24	38
2008	AR-06	24	42	10	18	6	0	66	24	29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	71	11	7	2	5	2	3	86	7	181
2017	AR-03	51	21	8	0	14	0	7	77	15	14
2017	AR-04	69	6	12	0	2	2	8	84	3	48
2017	AR-05	76	14	3	3	2	2	2	93	5	66
2017	AR-06	71	17	8	0	4	0	0	88	4	25
2014	AR	72	13	5	1	3	1	4	91	4	166
2014	AR-04	66	15	9	2	4	0	3	84	6	55
2014	AR-05	71	13	5	0	2	0	7	92	3	44
2014	AR-06	77	14	0	3	3	0	3	94	6	35
2011	AR	72	12	7	2	3	1	2	87	6	191
2011	AR-03	89	0	0	0	0	0	11	100	0	16
2011	AR-04	65	15	9	2	7	2	1	82	9	64
2011	AR-05	68	11	12	2	0	2	4	85	2	49
2011	AR-06	74	15	3	5	3	0	0	89	8	38
2011	AR-07	80	20	0	0	0	0	0	100	0	10
2008	AR	71	13	2	2	5	1	5	90	7	134
2008	AR-03	81	19	0	0	0	0	0	100	0	11
2008	AR-04	64	18	3	0	10	3	2	86	11	39
2008	AR-05	74	13	3	0	5	0	5	92	6	38
2008	AR-06	75	7	3	4	3	0	7	89	8	29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	57	24	6	3	3	4	3	87	6	181
2017	AR-03	50	22	7	6	8	0	7	78	15	14
2017	AR-04	54	29	4	2	2	6	2	91	5	48
2017	AR-05	65	24	4	3	2	3	0	91	5	66
2017	AR-06	50	29	4	4	4	8	0	86	9	25
2014	AR	41	34	9	3	5	6	2	82	8	166
2014	AR-04	38	39	4	7	4	7	2	84	11	55
2014	AR-05	49	35	6	0	8	2	0	86	8	44
2014	AR-06	49	28	12	0	3	4	3	83	3	35
2011	AR	39	32	13	6	2	4	2	77	9	191
2011	AR-03	37	14	13	8	17	0	11	58	28	16
2011	AR-04	33	34	15	10	0	7	1	73	11	64
2011	AR-05	44	28	17	4	2	4	0	76	7	48
2011	AR-06	46	39	7	3	3	3	0	87	5	39
2011	AR-07	29	41	0	0	0	10	20	100	0	10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	50	31	7	4	5	2	83	9	181
2017	AR-03	65	15	7	6	7	0	80	13	14
2017	AR-04	45	29	8	11	2	4	78	13	48
2017	AR-05	52	32	9	0	6	2	85	6	66
2017	AR-06	43	40	4	4	8	0	83	12	25

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	50	28	12	2	5	2	80	8	181
2017	AR-03	72	15	0	0	13	0	87	13	14
2017	AR-04	47	27	19	2	0	4	78	2	48
2017	AR-05	50	33	9	2	4	2	85	6	66
2017	AR-06	35	36	8	8	12	0	72	21	25

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	42	33	8	9	7	1	76	16	180
2017	AR-03	65	8	6	15	7	0	72	22	14
2017	AR-04	41	38	6	13	2	0	79	15	48
2017	AR-05	35	36	11	6	11	1	72	17	65
2017	AR-06	47	32	4	4	12	0	79	17	25
2014	AR	33	34	17	7	7	2	69	14	166
2014	AR-04	24	35	18	13	7	2	60	21	55
2014	AR-05	37	28	22	4	9	0	65	13	44
2014	AR-06	41	39	8	6	5	0	80	11	35

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	13	47	8	11	13	5	3	66	26	36
2017	AR-06	15	50	7	15	0	13	0	75	17	14
2014	AR	20	30	21	8	8	11	2	58	18	38
2014	AR-06	31	27	16	11	5	9	0	64	18	19

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	35	16	7	9	9	64	18	181
2017	AR-03	44	27	15	0	14	0	71	14	14
2017	AR-04	25	33	21	13	0	8	63	14	48
2017	AR-05	14	39	17	6	10	14	62	19	66
2017	AR-06	24	33	12	8	11	11	64	22	25
2014	AR	27	31	16	9	5	12	66	16	166
2014	AR-04	20	32	21	9	9	9	57	20	55
2014	AR-05	19	33	18	13	5	13	60	20	44
2014	AR-06	35	30	14	8	0	13	74	10	35
2011	AR	24	30	21	11	6	9	59	19	192
2011	AR-03	39	18	20	6	11	5	60	18	16
2011	AR-04	16	33	23	10	10	8	53	21	64
2011	AR-05	13	19	26	21	7	14	38	32	49
2011	AR-06	36	43	13	3	0	5	83	3	39
2011	AR-07	29	41	20	10	0	0	69	10	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	16	33	19	13	15	4	0	51	29	180
2017	AR-03	29	36	13	7	14	0	0	65	22	14
2017	AR-04	19	41	21	8	7	4	0	62	15	48
2017	AR-05	10	28	22	18	15	8	0	41	36	65
2017	AR-06	12	32	21	16	19	0	0	44	35	25
2014	AR	16	29	26	14	10	5	0	48	25	166
2014	AR-04	10	23	34	16	15	1	0	34	32	55
2014	AR-05	15	25	28	19	10	2	0	42	29	44
2014	AR-06	21	37	21	11	2	8	0	64	14	35
2011	AR	18	31	23	13	12	4	0	51	26	192
2011	AR-03	29	33	13	8	17	0	0	62	25	16
2011	AR-04	9	27	26	15	17	5	0	38	34	64
2011	AR-05	10	26	25	19	17	4	0	37	37	49
2011	AR-06	26	49	18	7	0	0	0	75	7	39
2011	AR-07	31	29	31	0	10	0	0	59	10	10
2008	AR	8	31	20	18	18	3	1	40	38	134
2008	AR-03	9	26	9	27	28	0	0	35	56	11
2008	AR-04	13	34	21	9	21	3	0	48	31	39
2008	AR-05	7	21	24	20	24	3	0	29	46	38
2008	AR-06	3	38	21	27	7	3	0	43	35	29

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	10	25	23	17	16	10	38	36	181
2017	AR-03	22	8	28	14	22	7	32	38	14
2017	AR-04	15	25	27	13	10	11	45	26	48
2017	AR-05	6	23	20	21	13	17	35	41	66
2017	AR-06	0	41	17	20	23	0	41	43	25
2014	AR	11	22	25	24	10	7	36	37	166
2014	AR-04	7	16	34	24	15	3	24	40	55
2014	AR-05	7	29	21	31	10	2	37	42	44
2014	AR-06	15	26	22	26	5	5	44	33	35
2011	AR	8	24	29	23	9	6	34	35	192
2011	AR-03	11	18	29	17	17	8	32	37	16
2011	AR-04	3	21	30	25	13	8	27	41	64
2011	AR-05	4	24	30	25	14	4	29	40	49
2011	AR-06	13	28	36	23	0	0	41	23	39
2011	AR-07	0	49	20	31	0	0	49	31	10
2008	AR	4	22	22	24	16	12	30	45	134
2008	AR-03	19	16	0	18	19	28	49	51	11
2008	AR-04	3	25	23	24	13	13	32	42	39
2008	AR-05	5	15	24	24	21	11	22	50	38
2008	AR-06	0	21	31	32	13	3	22	46	29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	13	31	20	14	17	5	0	46	32	181
2017	AR-03	22	29	22	0	28	0	0	51	28	14
2017	AR-04	13	29	23	19	10	6	0	45	31	48
2017	AR-05	12	30	23	14	12	8	0	46	29	66
2017	AR-06	8	40	17	16	19	0	0	48	35	25
2014	AR	11	27	22	17	14	10	0	42	34	165
2014	AR-04	2	30	21	14	22	10	0	36	40	54
2014	AR-05	14	28	24	18	10	6	0	44	30	44
2014	AR-06	12	22	30	19	8	8	0	38	30	35
2011	AR	10	36	18	13	13	10	0	51	29	192
2011	AR-03	11	37	13	14	25	0	0	49	38	16
2011	AR-04	7	34	17	12	16	14	0	47	33	64
2011	AR-05	8	30	19	14	17	12	0	43	35	49
2011	AR-06	13	51	8	15	3	10	0	72	20	39
2011	AR-07	0	31	39	20	0	10	0	34	23	10
2008	AR	6	31	15	21	16	10	2	41	42	134
2008	AR-03	9	9	9	9	28	26	9	29	58	11
2008	AR-04	10	31	13	23	8	13	3	49	37	39
2008	AR-05	5	21	16	26	24	8	0	28	55	38
2008	AR-06	0	42	17	24	13	3	0	44	39	29

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	11	33	22	13	15	6	47	30	181
2017	AR-03	36	22	15	13	14	0	58	28	14
2017	AR-04	4	40	25	12	10	9	48	24	48
2017	AR-05	13	26	24	15	13	9	43	31	66
2017	AR-06	4	48	12	17	19	0	53	36	25
2014	AR	10	30	19	22	16	3	41	39	165
2014	AR-04	2	27	29	15	27	0	29	42	54
2014	AR-05	13	37	18	22	10	0	50	32	44
2014	AR-06	11	32	14	27	13	3	45	41	35
2011	AR	12	31	22	21	12	1	44	34	191
2011	AR-03	37	17	23	6	17	0	54	23	16
2011	AR-04	4	37	15	31	14	0	41	45	63
2011	AR-05	10	18	29	21	19	4	29	41	49
2011	AR-06	15	36	20	26	3	0	51	28	39
2011	AR-07	0	69	31	0	0	0	69	0	10
2008	AR	6	39	18	16	18	3	47	35	133
2008	AR-03	0	35	0	18	38	9	39	61	11
2008	AR-04	7	47	25	10	11	0	54	21	39
2008	AR-05	5	31	24	15	22	3	37	38	38
2008	AR-06	7	43	14	25	11	0	50	35	28

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	16	45	16	13	9	0	1	62	22	181
2017	AR-03	29	36	15	13	7	0	0	65	21	14
2017	AR-04	19	46	19	12	2	0	2	66	14	48
2017	AR-05	13	48	16	16	8	0	0	60	24	66
2017	AR-06	16	52	12	8	12	0	0	68	20	25
2014	AR	14	44	19	13	8	2	0	59	22	166
2014	AR-04	8	44	21	14	13	0	0	52	27	55
2014	AR-05	22	40	21	9	6	2	0	64	15	44
2014	AR-06	12	61	11	8	7	0	0	73	16	35
2011	AR	21	38	16	16	7	2	0	60	24	192
2011	AR-03	48	27	0	8	17	0	0	75	25	16
2011	AR-04	16	42	19	9	14	0	0	59	23	64
2011	AR-05	18	26	19	26	4	6	0	47	33	49
2011	AR-06	18	44	18	20	0	0	0	61	20	39
2011	AR-07	10	59	10	20	0	0	0	69	20	10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	36	40	11	4	5	3	0	79	9	181
2017	AR-03	50	28	7	15	0	0	0	78	15	14
2017	AR-04	42	44	9	0	2	2	2	89	2	48
2017	AR-05	27	44	18	4	1	5	0	75	6	66
2017	AR-06	37	40	12	4	8	0	0	77	12	25
2014	AR	38	37	14	5	1	5	0	79	6	166
2014	AR-04	31	46	11	5	2	5	0	81	7	55
2014	AR-05	46	40	8	5	2	0	0	85	7	44
2014	AR-06	42	26	20	7	0	5	0	71	8	35
2011	AR	40	34	16	6	2	2	0	75	8	192
2011	AR-03	60	21	6	8	5	0	0	81	13	16
2011	AR-04	31	39	14	15	2	0	0	70	17	64
2011	AR-05	45	30	17	2	2	4	0	78	5	49
2011	AR-06	33	41	24	3	0	0	0	74	3	39
2011	AR-07	41	41	18	0	0	0	0	82	0	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	26	34	17	13	7	3	0	62	21	180
2017	AR-03	29	22	22	20	7	0	0	51	28	14
2017	AR-04	23	37	19	11	4	4	2	63	16	47
2017	AR-05	23	36	21	14	4	2	0	60	19	66
2017	AR-06	32	41	8	16	4	0	0	72	20	25
2014	AR	33	41	13	5	3	3	1	78	8	166
2014	AR-04	25	42	19	4	6	3	1	70	10	55
2014	AR-05	34	48	7	7	2	2	0	84	9	44
2014	AR-06	39	39	12	5	2	2	0	80	7	35
2011	AR	33	33	12	10	6	4	1	70	17	191
2011	AR-03	46	18	0	20	11	5	0	67	33	16
2011	AR-04	26	31	17	15	9	1	0	58	25	63
2011	AR-05	23	29	21	6	7	9	4	60	15	49
2011	AR-06	41	48	5	5	0	0	0	90	5	39
2011	AR-07	61	39	0	0	0	0	0	100	0	10
2008	AR	34	37	13	6	8	3	0	72	14	133
2008	AR-03	35	27	19	0	19	0	0	62	19	11
2008	AR-04	33	31	13	11	10	3	0	65	22	39
2008	AR-05	31	50	8	3	8	0	0	81	11	38
2008	AR-06	38	37	17	7	0	0	0	75	7	29

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	22	31	19	15	8	4	1	56	24	180
2017	AR-03	22	43	15	6	7	7	0	70	14	14
2017	AR-04	10	42	14	19	4	9	2	58	26	48
2017	AR-05	24	24	28	15	8	0	0	49	23	66
2017	AR-06	32	32	16	16	4	0	0	64	20	25
2014	AR	24	33	18	12	7	5	0	61	20	166
2014	AR-04	15	25	28	14	11	5	1	43	27	55
2014	AR-05	24	40	13	14	6	2	0	65	21	44
2014	AR-06	29	44	10	13	0	3	0	76	14	35
2011	AR	17	32	26	13	8	5	0	51	22	192
2011	AR-03	19	32	13	14	11	11	0	58	28	16
2011	AR-04	12	27	31	18	8	3	0	40	28	64
2011	AR-05	10	29	29	12	10	10	0	43	25	49
2011	AR-06	26	41	25	8	0	0	0	67	8	39
2011	AR-07	41	39	10	10	0	0	0	80	10	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	12	21	20	13	15	17	3	40	35	179
2017	AR-03	15	7	29	13	22	15	0	25	41	14
2017	AR-04	11	23	21	13	7	24	2	45	26	48
2017	AR-05	14	20	17	13	16	18	3	42	37	66
2017	AR-06	4	34	20	13	24	4	0	40	39	24
2014	AR	14	23	19	15	14	15	1	43	35	166
2014	AR-04	11	21	20	17	21	10	0	36	42	55
2014	AR-05	10	17	23	14	18	18	0	33	38	44
2014	AR-06	12	33	23	13	5	11	3	52	21	35
2011	AR	10	19	23	12	16	17	1	36	35	192
2011	AR-03	19	27	14	0	30	11	0	51	34	16
2011	AR-04	6	18	23	15	16	23	0	30	40	64
2011	AR-05	4	13	29	8	33	11	2	19	47	49
2011	AR-06	21	21	26	13	0	18	3	52	16	39
2011	AR-07	10	29	20	31	0	10	0	43	34	10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	54	19	11	7	4	2	3	78	11	180
2017	AR-03	51	22	0	13	7	0	7	78	22	14
2017	AR-04	58	13	15	4	0	4	7	79	4	48
2017	AR-05	55	18	11	9	3	2	2	76	13	65
2017	AR-06	51	28	17	0	4	0	0	79	4	25
2014	AR	62	17	9	4	3	2	3	83	7	166
2014	AR-04	56	25	11	4	4	0	0	81	8	55
2014	AR-05	64	16	2	8	2	0	7	86	11	44
2014	AR-06	68	13	6	4	3	2	3	86	8	35

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	57	23	7	2	3	5	3	87	5	181
2017	AR-03	58	42	0	0	0	0	0	100	0	14
2017	AR-04	57	21	8	0	0	8	7	90	0	48
2017	AR-05	59	23	8	1	2	5	3	89	3	66
2017	AR-06	59	25	4	4	4	4	0	87	8	25
2014	AR	62	19	7	3	4	3	3	86	7	166
2014	AR-04	48	29	9	2	9	3	0	79	12	55
2014	AR-05	73	14	4	0	2	2	5	93	3	44
2014	AR-06	66	11	5	9	3	2	3	82	13	35
2011	AR	61	22	8	1	2	4	2	88	3	190
2011	AR-03	77	23	0	0	0	0	0	100	0	16
2011	AR-04	54	23	11	4	2	2	5	82	6	63
2011	AR-05	63	27	4	0	0	6	0	95	0	49
2011	AR-06	66	18	8	0	3	5	0	89	3	38
2011	AR-07	59	20	20	0	0	0	0	80	0	10
2008	AR	68	18	7	0	1	4	3	92	1	134
2008	AR-03	53	19	9	0	0	19	0	88	0	11
2008	AR-04	72	16	8	0	3	2	0	89	3	39
2008	AR-05	69	26	3	0	0	0	3	97	0	38
2008	AR-06	65	17	11	0	0	3	3	89	0	29

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	17	38	14	14	14	2	0	57	29	181
2017	AR-03	44	22	0	14	21	0	0	66	34	14
2017	AR-04	15	43	15	13	10	4	0	61	24	48
2017	AR-05	15	35	17	20	14	0	0	49	34	66
2017	AR-06	8	48	16	12	15	0	0	57	27	25
2014	AR	8	25	14	27	22	3	1	34	51	166
2014	AR-04	1	29	11	24	35	0	0	30	59	55
2014	AR-05	13	21	15	28	22	0	0	35	50	44
2014	AR-06	6	22	18	39	14	2	0	28	54	35
2011	AR	16	34	23	13	11	5	0	52	24	191
2011	AR-03	30	39	12	0	19	0	0	69	19	16
2011	AR-04	8	32	24	19	11	5	0	43	32	63
2011	AR-05	10	36	21	11	17	4	0	48	30	49
2011	AR-06	25	37	23	12	0	3	0	64	13	39
2011	AR-07	0	39	31	20	10	0	0	39	31	10
2008	AR	14	34	22	16	13	1	1	49	29	133
2008	AR-03	19	34	19	28	0	0	0	53	28	11
2008	AR-04	25	25	23	8	16	0	3	51	24	39
2008	AR-05	8	39	21	15	16	0	0	47	32	38
2008	AR-06	10	45	21	13	7	3	0	58	21	29

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	14	30	13	18	22	3	1	46	41	181
2017	AR-03	44	14	7	14	21	0	0	58	35	14
2017	AR-04	6	40	15	16	19	4	0	48	36	48
2017	AR-05	13	24	12	19	27	5	0	39	48	66
2017	AR-06	9	33	11	27	19	0	0	42	47	25
2014	AR	10	18	15	17	31	6	3	31	53	166
2014	AR-04	7	18	21	17	34	1	2	26	53	55
2014	AR-05	12	18	7	16	43	5	0	31	61	44
2014	AR-06	9	24	26	19	16	3	3	35	37	35
2011	AR	8	25	20	14	28	2	3	35	45	191
2011	AR-03	17	20	19	19	25	0	0	37	44	16
2011	AR-04	2	25	20	11	40	2	0	27	52	63
2011	AR-05	8	15	10	20	41	2	4	24	65	49
2011	AR-06	13	36	34	7	5	2	3	52	13	39
2011	AR-07	0	39	10	20	10	0	20	49	38	10
2008	AR	12	30	17	14	23	2	3	43	39	134
2008	AR-03	9	15	28	19	28	0	0	25	47	11
2008	AR-04	14	41	8	11	24	3	0	57	35	39
2008	AR-05	8	25	19	16	24	0	7	36	43	38
2008	AR-06	7	31	25	21	16	0	0	38	37	29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	14	39	15	15	12	4	56	29	181
2017	AR-03	29	29	15	7	21	0	58	28	14
2017	AR-04	8	39	21	14	10	6	51	27	48
2017	AR-05	16	36	14	18	12	3	54	31	66
2017	AR-06	8	52	16	19	4	0	61	23	25

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	34	35	18	4	3	5	1	73	8	181
2017	AR-03	29	22	36	13	0	0	0	51	13	14
2017	AR-04	34	41	10	6	2	4	2	80	9	48
2017	AR-05	39	30	21	1	2	6	0	74	3	66
2017	AR-06	24	45	17	7	4	3	0	72	11	25
2014	AR	33	43	14	3	3	4	1	79	6	166
2014	AR-04	24	45	17	5	4	3	2	73	10	55
2014	AR-05	38	45	10	5	0	2	0	84	5	44
2014	AR-06	35	50	9	0	3	2	0	87	3	35

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	33	39	16	7	3	2	0	74	10	180
2017	AR-03	36	29	22	13	0	0	0	65	13	14
2017	AR-04	37	37	15	6	2	2	0	76	8	47
2017	AR-05	34	35	18	8	3	2	0	71	11	66
2017	AR-06	23	57	12	8	0	0	0	80	8	25
2014	AR	31	42	15	3	4	4	1	77	7	166
2014	AR-04	24	36	28	2	6	3	0	63	8	55
2014	AR-05	38	41	13	2	5	0	0	79	7	44
2014	AR-06	30	49	8	5	0	4	3	85	6	35
2011	AR	25	38	20	10	3	3	1	66	13	191
2011	AR-03	32	27	19	5	17	0	0	59	23	16
2011	AR-04	21	36	24	10	4	3	2	61	14	63
2011	AR-05	19	44	19	11	2	5	0	66	14	49
2011	AR-06	33	34	21	7	0	4	0	70	8	39
2011	AR-07	18	51	10	20	0	0	0	69	20	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	35	43	11	6	5	0	78	11	181
2017	AR-03	43	22	22	13	0	0	65	13	14
2017	AR-04	32	55	10	4	0	0	86	4	48
2017	AR-05	37	37	15	7	3	0	74	11	66
2017	AR-06	28	49	12	4	8	0	77	12	25
2014	AR	38	44	8	6	3	1	83	9	166
2014	AR-04	27	55	8	5	4	0	83	9	55
2014	AR-05	41	33	13	7	5	0	75	12	44
2014	AR-06	38	50	7	4	0	0	88	4	35
2011	AR	31	44	13	6	5	0	75	11	191
2011	AR-03	44	31	0	6	19	0	75	25	16
2011	AR-04	23	39	17	12	9	0	62	21	63
2011	AR-05	20	49	23	4	2	2	70	7	49
2011	AR-06	38	56	5	0	0	0	95	0	39
2011	AR-07	29	61	0	10	0	0	90	10	10
2008	AR	26	39	12	11	10	1	67	21	133
2008	AR-03	28	44	0	9	9	9	79	21	11
2008	AR-04	30	44	13	5	8	0	74	13	39
2008	AR-05	9	45	13	16	16	0	54	32	38
2008	AR-06	29	40	14	14	4	0	68	18	28

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	36	20	11	9	0	60	20	179
2017	AR-03	29	36	14	21	0	0	65	21	14
2017	AR-04	22	48	19	4	7	0	70	11	47
2017	AR-05	20	34	26	14	6	0	54	20	65
2017	AR-06	24	33	19	12	12	0	57	24	25
2014	AR	21	37	19	11	10	2	59	21	166
2014	AR-04	25	32	21	14	6	2	59	20	55
2014	AR-05	14	39	22	9	16	0	52	25	44
2014	AR-06	17	43	18	11	10	0	61	21	35
2011	AR	22	36	19	12	11	0	58	23	192
2011	AR-03	29	40	6	14	11	0	69	25	16
2011	AR-04	20	36	22	9	12	0	56	21	64
2011	AR-05	10	34	20	15	19	2	45	35	49
2011	AR-06	26	38	23	13	0	0	64	13	39
2011	AR-07	29	41	0	10	20	0	69	31	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	24	35	18	17	5	1	0	59	22	179
2017	AR-03	32	23	22	16	0	8	0	59	17	13
2017	AR-04	26	43	15	14	2	0	0	69	17	48
2017	AR-05	20	36	27	16	1	0	0	56	17	65
2017	AR-06	19	37	8	23	12	0	0	57	35	25
2014	AR	21	36	20	14	7	1	1	58	22	166
2014	AR-04	22	30	27	9	10	0	2	53	19	55
2014	AR-05	20	34	15	24	6	0	0	54	31	44
2014	AR-06	11	59	15	8	7	0	0	70	15	35
2011	AR	20	37	22	11	9	0	0	58	20	191
2011	AR-03	37	38	0	8	17	0	0	75	25	16
2011	AR-04	12	40	25	13	10	0	0	52	24	63
2011	AR-05	12	35	31	6	14	2	0	48	20	49
2011	AR-06	30	34	16	20	0	0	0	64	20	39
2011	AR-07	18	41	31	10	0	0	0	59	10	10
2008	AR	15	37	15	20	12	0	0	53	32	133
2008	AR-03	19	16	19	27	19	0	0	35	46	11
2008	AR-04	25	41	8	13	13	0	0	66	26	39
2008	AR-05	5	38	16	24	16	0	0	43	40	38
2008	AR-06	11	40	25	21	4	0	0	51	24	28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	26	28	19	12	9	7	0	58	22	181
2017	AR-03	29	28	22	6	15	0	0	58	21	14
2017	AR-04	23	31	16	8	8	13	0	63	19	48
2017	AR-05	22	31	23	12	6	6	0	56	19	66
2017	AR-06	32	25	12	24	8	0	0	56	32	25
2014	AR	24	28	17	16	7	6	1	57	24	166
2014	AR-04	25	31	13	17	6	8	0	61	25	55
2014	AR-05	25	23	19	19	7	5	2	52	28	44
2014	AR-06	20	32	24	11	7	6	0	55	19	35
2011	AR	23	31	19	12	9	4	1	57	22	190
2011	AR-03	29	26	19	0	17	8	0	60	19	16
2011	AR-04	21	36	19	11	10	3	0	58	22	63
2011	AR-05	14	29	18	16	15	4	4	46	34	49
2011	AR-06	32	34	19	11	0	5	0	69	11	38
2011	AR-07	39	10	20	20	10	0	0	49	31	10
2008	AR	19	30	21	15	9	5	0	52	26	133
2008	AR-03	16	19	18	19	28	0	0	35	47	11
2008	AR-04	20	41	20	8	11	0	0	61	19	39
2008	AR-05	17	24	24	24	8	3	0	42	33	38
2008	AR-06	22	36	25	7	4	7	0	62	12	28

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AR	20	44	36	180
2017	AR-03	22	57	21	14
2017	AR-04	13	51	36	47
2017	AR-05	22	42	35	66
2017	AR-06	24	36	39	25
2014	AR	19	40	41	166
2014	AR-04	7	42	51	55
2014	AR-05	9	47	45	44
2014	AR-06	30	43	27	35
2011	AR	22	48	31	191
2011	AR-03	25	52	23	16
2011	AR-04	16	45	39	64
2011	AR-05	26	47	27	49
2011	AR-06	13	60	26	38
2011	AR-07	31	39	31	10

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AR	33	34	14	12	0	7	35
2017	AR-05	19	41	26	14	0	0	15
2014	AR	35	24	15	2	9999	25	30
2014	AR-06	49	26	7	7	9999	10	11
2011	AR	44	12	15	15	9999	14	41
2011	AR-04	36	11	31	11	9999	11	10
2011	AR-05	57	9	17	17	9999	0	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	21	79	178
2017	AR-04	15	85	48
2017	AR-05	22	78	64
2017	AR-06	29	71	25
2014	AR	22	78	166
2014	AR-04	13	87	55
2014	AR-05	30	70	44
2014	AR-06	23	77	35

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AR	57	36
2017	AR-05	58	14
2014	AR	48	32
2014	AR-05	66	12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AR	58	36
2017	AR-05	42	14
2014	AR	41	32
2014	AR-05	52	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AR-05	14
2014	AR	32
2014	AR-05	12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	AR	15	36

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	14
2014	AR-05	0	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AR	35	36
2014	AR	37	32
2014	AR-05	42	12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AR	42	36
2017	AR-05	36	14
2014	AR	21	32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AR	42	36
2014	AR	28	32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AR	48	36
2017	AR-05	49	14
2014	AR	41	32
2014	AR-05	45	12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AR	32	36
2014	AR	29	32
2014	AR-05	43	12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AR	56	36
2017	AR-05	64	14
2014	AR	52	32
2014	AR-05	75	12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AR	26	36
2014	AR	20	32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	AR-05	14
2014	AR	32
2014	AR-05	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	AR-05	14
2014	AR	32
2014	AR-05	12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	AR	15	36
2014	AR	17	32

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AR	37	36
2017	AR-05	36	14
2014	AR	24	32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AR	35	36
2014	AR	19	32

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AR	14	36
2017	AR-05	0	14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AR	45	36
2017	AR-05	44	14
2014	AR	50	32
2014	AR-05	40	12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AR	24	36
2014	AR	23	32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	14
2014	AR	20	32

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AR	23	36

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AR	0	36
2017	AR-05	0	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AR	23	36
2014	AR	24	32

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AR	30	36
2014	AR	28	32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AR	27	36
2014	AR	19	31

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AR	14	36

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AR-05	0	14
2014	AR	16	31

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AR	33	36
2014	AR	25	31

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AR	59	36
2017	AR-05	44	14
2014	AR	37	31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	AR-05	14
2014	AR	31
2014	AR-05	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AR	46	36
2017	AR-05	42	14
2014	AR	45	31
2014	AR-05	62	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AR	0	36
2017	AR-05	0	14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	100	0	36
2017	AR-05	100	0	14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	14	14	17	9	5	34	7	48	23	180
2017	AR-03	37	0	13	14	7	29	0	51	30	14
2017	AR-04	8	12	19	7	0	52	2	45	14	48
2017	AR-05	16	16	17	6	8	29	8	51	23	65
2017	AR-06	0	25	16	12	8	31	8	41	33	25
2014	AR	12	18	24	3	5	34	4	49	13	166
2014	AR-04	7	11	26	4	6	42	4	34	18	55
2014	AR-05	6	14	27	7	5	36	5	34	21	44
2014	AR-06	15	29	16	0	5	28	6	67	8	35

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	25	36	16	8	5	9	1	68	14	181
2017	AR-03	37	15	21	7	7	14	0	60	17	14
2017	AR-04	23	40	18	2	0	16	0	76	3	48
2017	AR-05	25	38	14	8	6	8	2	70	15	66
2017	AR-06	19	41	16	16	8	0	0	60	24	25
2014	AR	22	35	18	7	2	15	1	68	11	166
2014	AR-04	17	33	21	8	2	19	0	62	12	55
2014	AR-05	16	34	23	10	2	14	0	59	14	44
2014	AR-06	29	35	11	2	3	18	3	80	7	35
2011	AR	28	36	16	7	3	9	0	71	11	192
2011	AR-03	24	32	0	32	11	0	0	56	44	16
2011	AR-04	25	37	19	6	4	9	0	68	11	64
2011	AR-05	23	33	16	9	4	15	0	66	15	49
2011	AR-06	31	51	16	0	0	3	0	84	0	39
2011	AR-07	49	41	10	0	0	0	0	90	0	10

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	24	49	11	10	2	3	1	76	12	181
2017	AR-03	7	36	15	21	7	15	0	50	32	14
2017	AR-04	14	57	14	11	0	4	0	74	11	48
2017	AR-05	33	47	10	8	2	0	0	80	10	66
2017	AR-06	32	48	8	8	0	4	0	83	9	25
2014	AR	20	53	10	10	1	3	3	77	12	166
2014	AR-04	13	56	13	15	0	2	0	71	16	55
2014	AR-05	25	58	9	6	0	2	0	85	6	44
2014	AR-06	22	59	11	8	0	0	0	81	8	35
2011	AR	21	54	13	8	4	0	1	76	11	190
2011	AR-03	11	50	12	14	13	0	0	61	27	16
2011	AR-04	17	59	10	10	4	0	0	76	14	63
2011	AR-05	25	55	17	2	2	0	0	80	4	49
2011	AR-06	18	56	16	10	0	0	0	75	10	39
2011	AR-07	39	61	0	0	0	0	0	100	0	10
2008	AR	21	50	14	9	2	2	2	74	12	134
2008	AR-03	18	44	9	9	9	9	0	69	21	11
2008	AR-04	12	46	18	16	3	3	2	61	19	39
2008	AR-05	32	52	13	3	0	0	0	84	3	38
2008	AR-06	20	66	11	3	0	0	0	86	3	29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	7	18	26	9	5	30	4	39	22	181
2017	AR-03	7	0	15	22	14	43	0	12	63	14
2017	AR-04	6	19	28	4	4	36	2	41	13	48
2017	AR-05	8	17	25	11	3	32	4	39	22	66
2017	AR-06	8	32	12	12	12	20	4	53	32	25
2014	AR	7	20	26	12	8	21	6	37	27	165
2014	AR-04	3	13	32	11	9	25	7	24	29	55
2014	AR-05	4	24	30	11	8	21	2	36	25	43
2014	AR-06	9	34	22	15	6	14	0	50	24	35
2011	AR	4	20	27	11	6	26	5	36	25	190
2011	AR-03	6	0	12	19	5	44	13	14	57	16
2011	AR-04	3	14	29	12	9	29	3	25	31	63
2011	AR-05	0	25	22	10	11	28	4	37	31	49
2011	AR-06	8	31	36	8	0	15	3	47	10	39
2011	AR-07	8	20	41	20	0	10	0	32	23	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	29	36	13	5	2	13	1	76	9	181
2017	AR-03	21	15	15	6	14	29	0	51	29	14
2017	AR-04	25	43	11	2	2	17	0	82	5	48
2017	AR-05	34	37	12	11	0	6	0	76	11	66
2017	AR-06	40	20	16	4	4	16	0	71	10	25
2014	AR	27	35	14	6	1	14	3	75	8	166
2014	AR-04	19	41	17	10	0	11	2	69	11	55
2014	AR-05	30	36	12	5	2	15	0	78	9	44
2014	AR-06	38	47	3	3	3	7	0	90	7	35
2011	AR	38	33	14	6	2	6	1	77	8	191
2011	AR-03	50	20	0	11	11	8	0	76	24	16
2011	AR-04	39	28	18	8	2	5	0	71	11	64
2011	AR-05	35	29	16	7	2	10	0	72	10	49
2011	AR-06	34	54	10	0	0	3	0	90	0	39
2011	AR-07	29	51	10	0	0	10	0	89	0	10
2008	AR	23	47	9	6	4	10	1	80	10	134
2008	AR-03	37	28	0	0	9	26	0	87	13	11
2008	AR-04	28	47	10	0	3	8	5	85	3	39
2008	AR-05	25	48	8	8	5	5	0	77	15	38
2008	AR-06	14	62	7	11	0	7	0	81	12	29

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	21	36	16	6	3	17	1	70	11	181
2017	AR-03	21	22	15	6	14	22	0	55	26	14
2017	AR-04	21	44	17	4	0	15	0	76	5	48
2017	AR-05	17	42	16	6	0	19	0	73	7	66
2017	AR-06	36	20	12	11	4	16	0	67	18	25
2014	AR	20	32	18	4	3	18	5	66	10	166
2014	AR-04	15	35	21	5	2	18	4	63	10	55
2014	AR-05	16	29	23	4	5	22	0	58	12	44
2014	AR-06	29	47	5	8	0	7	3	86	9	35
2011	AR	29	33	14	7	4	11	1	72	12	190
2011	AR-03	44	19	6	8	5	13	6	77	16	16
2011	AR-04	25	31	18	8	9	9	0	62	18	63
2011	AR-05	23	26	19	13	2	17	0	59	18	49
2011	AR-06	34	56	7	0	0	3	0	92	0	39
2011	AR-07	29	41	10	0	0	20	0	87	0	10
2008	AR	19	44	10	8	8	10	2	71	18	134
2008	AR-03	18	38	9	0	0	35	0	86	0	11
2008	AR-04	26	39	15	3	8	8	2	72	12	39
2008	AR-05	18	44	11	11	11	5	0	66	23	38
2008	AR-06	14	52	7	13	4	10	0	73	19	29

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	11	89	179
2017	AR-05	12	88	65
2014	AR	10	90	165
2014	AR-05	16	84	44

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	AR	57	20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AR	76	20
2014	AR	64	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	AR	28	20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	AR	31	20

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	AR	52	20
2014	AR	33	16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AR	47	20
2014	AR	53	16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AR	34	20

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	AR	0	20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AR	54	20
2014	AR	52	15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AR	0	19
2014	AR	0	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AR	0	19
2014	AR	0	14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AR	36	19
2014	AR	32	14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AR	45	19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AR	52	19
2014	AR	64	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	100	0	20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	16	13	17	4	2	42	5	57	10	181
2017	AR-03	29	7	15	0	14	35	0	56	22	14
2017	AR-04	10	15	18	2	0	52	2	55	5	48
2017	AR-05	16	11	18	4	2	45	4	52	12	66
2017	AR-06	12	17	16	8	0	44	4	54	15	25
2014	AR	16	15	22	2	4	36	6	52	11	166
2014	AR-04	11	14	28	2	4	34	6	43	10	55
2014	AR-05	10	18	19	2	5	40	5	52	13	44
2014	AR-06	18	11	20	2	6	37	6	51	15	35

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	30	28	17	3	1	19	1	73	6	180
2017	AR-03	37	21	21	7	7	7	0	62	15	14
2017	AR-04	27	32	10	0	0	31	0	85	0	48
2017	AR-05	30	27	23	4	2	14	0	67	7	66
2017	AR-06	24	42	13	4	0	17	0	80	5	24
2014	AR	26	31	17	4	3	18	1	69	9	166
2014	AR-04	13	28	31	4	6	16	2	50	12	55
2014	AR-05	23	32	17	7	0	21	0	70	9	44
2014	AR-06	35	29	11	6	3	17	0	76	11	35
2011	AR	32	33	18	4	2	11	0	73	8	191
2011	AR-03	38	34	11	5	11	0	0	72	17	16
2011	AR-04	34	30	18	4	4	11	0	72	8	63
2011	AR-05	19	39	23	4	0	14	0	68	5	49
2011	AR-06	39	41	12	3	0	5	0	84	3	39
2011	AR-07	39	31	20	0	0	10	0	77	0	10

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	22	31	18	12	14	1	1	55	27	180
2017	AR-03	36	22	21	0	22	0	0	58	22	14
2017	AR-04	17	41	15	10	11	2	4	61	22	48
2017	AR-05	17	32	29	14	8	0	0	49	22	65
2017	AR-06	24	40	4	8	23	0	0	65	31	25

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	12	24	24	22	17	2	36	39	180
2017	AR-03	21	15	22	29	13	0	36	42	14
2017	AR-04	10	19	35	19	17	0	29	36	48
2017	AR-05	11	29	22	23	14	2	40	38	65
2017	AR-06	8	32	20	17	24	0	39	41	25

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	14	24	30	15	13	1	3	40	29	181
2017	AR-03	29	29	15	7	21	0	0	58	28	14
2017	AR-04	12	22	28	23	12	0	2	35	36	48
2017	AR-05	12	25	35	15	9	0	3	39	25	66
2017	AR-06	8	33	40	8	12	0	0	40	20	25

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	11	22	29	14	19	1	4	35	35	181
2017	AR-03	21	29	0	22	28	0	0	50	50	14
2017	AR-04	4	21	36	16	19	0	4	26	36	48
2017	AR-05	14	21	32	14	17	0	3	35	31	66
2017	AR-06	4	36	33	7	20	0	0	40	27	25

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	32	26	16	9	8	1	7	64	19	180
2017	AR-03	50	22	0	0	22	0	6	76	24	14
2017	AR-04	27	29	14	13	9	0	9	61	23	48
2017	AR-05	32	27	20	10	8	1	2	61	18	65
2017	AR-06	28	32	24	12	0	0	3	62	13	25

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	23	31	27	12	6	1	1	54	18	178
2017	AR-03	21	51	7	13	7	0	0	72	20	14
2017	AR-04	15	28	32	16	8	0	0	43	25	47
2017	AR-05	22	32	28	13	5	0	0	55	18	64
2017	AR-06	19	32	37	8	4	0	0	51	12	25

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	19	29	24	17	9	2	1	49	27	179
2017	AR-03	15	36	22	13	14	0	0	50	28	14
2017	AR-04	15	34	22	19	8	2	0	50	27	48
2017	AR-05	19	28	25	14	12	0	2	48	27	64
2017	AR-06	16	32	31	21	0	0	0	48	21	25

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	13	29	23	21	13	1	2	42	34	179
2017	AR-03	15	21	29	22	13	0	0	36	35	14
2017	AR-04	10	29	32	18	10	0	0	39	29	48
2017	AR-05	12	32	19	28	8	0	2	45	36	64
2017	AR-06	8	36	24	11	20	0	0	44	31	25

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	17	36	21	19	6	1	1	53	25	180
2017	AR-03	15	36	43	7	0	0	0	50	7	14
2017	AR-04	15	40	27	13	6	0	0	54	19	48
2017	AR-05	17	34	17	27	3	0	2	52	31	65
2017	AR-06	8	56	15	12	8	0	0	65	20	25

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	18	33	22	18	7	1	1	52	25	178
2017	AR-03	15	43	22	21	0	0	0	58	21	14
2017	AR-04	12	38	23	20	7	0	0	51	26	47
2017	AR-05	19	34	24	14	6	0	3	54	21	64
2017	AR-06	15	25	32	27	0	0	0	40	27	25

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	41	30	15	5	7	1	72	12	180
2017	AR-03	44	29	15	6	7	0	72	13	14
2017	AR-04	41	34	17	4	4	0	75	8	48
2017	AR-05	36	35	12	6	11	0	71	17	65
2017	AR-06	39	36	12	4	8	0	75	12	25

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	67	11	11	5	2	2	3	82	7	181
2017	AR-03	87	6	0	0	7	0	0	93	7	14
2017	AR-04	71	13	8	4	2	0	2	85	6	48
2017	AR-05	62	12	9	8	1	1	6	80	10	66
2017	AR-06	53	8	31	4	4	0	0	60	8	25

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	55	27	10	5	1	1	83	6	180
2017	AR-03	50	22	28	0	0	0	72	0	14
2017	AR-04	53	31	8	8	0	0	84	8	48
2017	AR-05	56	27	9	5	1	1	84	6	65
2017	AR-06	60	28	8	0	4	0	88	4	25

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	55	23	9	7	6	1	79	12	180
2017	AR-03	72	15	6	0	7	0	87	7	14
2017	AR-04	58	20	6	10	2	2	81	13	48
2017	AR-05	45	26	13	6	9	0	71	15	66
2017	AR-06	51	25	11	8	4	0	76	12	25

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	56	13	5	3	1	22	89	5	179
2017	AR-03	65	15	0	0	0	21	100	0	14
2017	AR-04	55	12	4	2	0	28	92	2	48
2017	AR-05	56	11	1	0	2	30	96	2	64
2017	AR-06	55	20	12	4	4	3	79	9	25

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	55	29	8	2	2	1	2	87	5	179
2017	AR-03	43	36	6	7	7	0	0	79	15	14
2017	AR-04	52	31	6	7	2	0	2	85	9	48
2017	AR-05	52	36	6	0	2	0	5	92	2	64
2017	AR-06	52	28	16	0	4	0	0	80	4	25

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	63	17	7	5	4	1	3	84	9	178
2017	AR-03	53	24	8	8	8	0	0	77	15	13
2017	AR-04	57	24	8	2	4	0	4	85	7	48
2017	AR-05	67	16	6	2	4	0	5	87	6	64
2017	AR-06	75	8	8	4	4	0	0	83	8	25

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	57	29	9	1	2	2	88	3	180
2017	AR-03	65	29	0	0	6	0	94	6	14
2017	AR-04	57	23	13	0	4	4	83	4	48
2017	AR-05	50	38	9	3	0	0	88	3	66
2017	AR-06	62	21	18	0	0	0	82	0	24

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	5	25	43	17	8	1	1	30	26	181
2017	AR-03	15	29	22	14	22	0	0	43	35	14
2017	AR-04	2	17	55	17	8	0	0	19	26	48
2017	AR-05	4	33	38	18	6	0	0	37	24	66
2017	AR-06	4	23	45	20	8	0	0	27	28	25

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	8	20	45	19	6	2	25	29	181
2017	AR-03	7	21	37	14	22	0	36	28	14
2017	AR-04	10	17	54	15	4	0	19	27	48
2017	AR-05	6	23	44	21	6	0	27	29	66
2017	AR-06	4	23	44	24	0	4	25	29	25

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	20	41	23	7	7	3	62	15	181
2017	AR-03	7	58	22	7	6	0	65	13	14
2017	AR-04	17	40	29	4	8	2	58	12	48
2017	AR-05	22	34	31	8	3	3	57	12	66
2017	AR-06	24	48	12	8	8	0	72	16	25

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	14	40	14	16	14	3	56	30	181
2017	AR-03	7	44	15	14	13	7	55	29	14
2017	AR-04	15	46	14	15	10	0	61	25	48
2017	AR-05	12	43	15	15	10	5	58	27	66
2017	AR-06	16	37	7	20	20	0	53	40	25

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	11	89	178
2017	AR-04	10	90	48
2017	AR-05	15	85	65
2014	AR	12	88	166
2014	AR-04	14	86	55
2014	AR-05	12	88	44

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AR	63	37	20
2017	AR-05	70	30	10
2014	AR	68	32	18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	53	24	15	8	0	0	0	77	8	13
2014	AR	26	15	15	13	6	24	0	55	25	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	26	32	17	10	12	4	27	73	181
2017	AR-03	15	21	28	7	14	15	17	83	14
2017	AR-04	36	27	14	13	8	2	37	63	48
2017	AR-05	23	39	18	11	8	2	24	76	66
2017	AR-06	19	36	25	4	16	0	19	81	25

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AR	23	126
2017	AR-03	41	10
2017	AR-04	14	29
2017	AR-05	15	49
2017	AR-06	25	20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AR	34	126
2017	AR-03	31	10
2017	AR-04	23	29
2017	AR-05	33	49
2017	AR-06	40	20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AR	16	126
2017	AR-03	10	10
2017	AR-04	17	29
2017	AR-05	12	49
2017	AR-06	10	20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AR	40	126
2017	AR-03	20	10
2017	AR-04	28	29
2017	AR-05	53	49
2017	AR-06	29	20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AR	8	126
2017	AR-03	10	10
2017	AR-04	14	29
2017	AR-05	2	49
2017	AR-06	5	20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AR	50	126
2017	AR-03	79	10
2017	AR-04	52	29
2017	AR-05	45	49
2017	AR-06	44	20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AR	8	39	16	8	3	26	122
2017	AR-04	7	52	12	7	0	21	29
2017	AR-05	13	41	15	8	4	19	48
2017	AR-06	0	16	31	11	5	37	19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	10	19	16	14	26	3	11	34	47	128
2017	AR-03	10	0	31	10	20	0	28	14	43	10
2017	AR-04	3	26	17	21	19	0	13	34	46	30
2017	AR-05	6	22	16	12	25	6	13	35	46	50
2017	AR-06	15	20	10	15	29	5	5	39	49	20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AR	4	8	13	22	39	4	10	14	71	128
2017	AR-03	10	0	10	31	31	0	19	12	76	10
2017	AR-04	0	7	6	25	49	4	10	8	85	30
2017	AR-05	2	13	10	24	30	6	14	19	68	50
2017	AR-06	5	10	26	14	39	0	5	16	57	20

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - AR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me