2017 Public Service Employee Survey Results for the Public Service by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 47 5 11 5 0 0 79 16 165061
2017 Part-time 42 43 4 8 3 0 0 85 11 8576
2014 Full-time 31 47 5 12 5 0 0 78 16 171252
2014 Part-time 41 44 4 8 3 0 0 85 11 9085
2011 Full-time 35 46 5 10 4 0 0 82 14 188985
2011 Part-time 44 43 3 7 2 0 0 87 10 8288
2008 Full-time 36 46 4 10 4 0 0 82 13 157625
2008 Part-time 42 44 4 7 3 0 0 86 10 6223

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 22 4 3 1 1 1 92 4 164704
2017 Part-time 75 18 3 2 1 0 1 94 3 8566
2014 Full-time 67 23 4 3 1 1 1 91 4 171216
2014 Part-time 75 18 3 2 1 0 1 94 3 9096
2011 Full-time 71 20 4 3 1 1 1 92 4 188960
2011 Part-time 77 16 2 2 1 0 1 95 3 8278
2008 Full-time 71 20 3 3 1 0 1 92 4 157443
2008 Part-time 75 18 2 2 1 0 1 94 4 6222

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 19 5 6 3 0 1 86 9 164940
2017 Part-time 70 16 4 4 2 0 2 89 7 8576
2014 Full-time 64 20 5 6 3 0 1 85 9 171164
2014 Part-time 69 17 4 4 2 0 3 89 7 9088
2011 Full-time 66 18 5 6 3 0 1 86 9 188875
2011 Part-time 72 15 3 4 2 0 3 90 7 8281
2008 Full-time 67 18 5 6 3 0 1 86 9 157504
2008 Part-time 70 16 4 5 2 0 2 88 8 6221

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 36 7 11 7 0 0 75 18 164900
2017 Part-time 46 34 6 9 4 0 1 80 13 8571
2014 Full-time 39 35 7 11 7 0 0 75 18 171138
2014 Part-time 46 34 6 9 4 0 1 81 13 9086
2011 Full-time 39 37 8 10 6 0 0 77 15 188575
2011 Part-time 43 35 7 9 4 0 1 79 13 8259

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 40 12 15 8 0 0 65 23 164950
2017 Part-time 33 40 10 11 5 0 1 74 16 8573
2014 Full-time 24 39 12 16 9 0 0 63 25 171178
2014 Part-time 31 41 10 13 5 0 1 72 18 9094
2011 Full-time 27 41 12 12 6 0 1 68 19 188849
2011 Part-time 32 40 10 10 4 0 3 75 15 8269
2008 Full-time 25 42 13 13 7 0 1 67 20 157634
2008 Part-time 27 41 12 12 5 0 3 70 18 6226

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 39 10 6 3 0 0 80 10 164850
2017 Part-time 40 38 12 6 3 0 0 78 10 8568
2014 Full-time 39 39 11 7 4 0 0 78 11 171253
2014 Part-time 36 39 13 7 4 0 0 76 11 9092
2011 Full-time 43 37 11 6 4 0 0 79 10 188797
2011 Part-time 41 35 13 7 4 0 0 76 11 8278
2008 Full-time 38 41 11 7 4 0 0 79 10 157653
2008 Part-time 33 41 13 8 5 0 0 74 13 6230

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 37 7 6 3 0 0 84 9 164726
2017 Part-time 47 37 8 5 3 0 0 84 8 8568
2014 Full-time 45 38 8 6 3 0 0 82 10 171165
2014 Part-time 43 38 9 6 3 0 0 82 9 9089
2011 Full-time 46 39 7 5 3 0 0 85 8 188904
2011 Part-time 43 37 9 6 4 0 0 81 10 8273
2008 Full-time 43 42 7 5 3 0 0 85 8 157696
2008 Part-time 38 41 10 7 3 0 0 80 10 6228

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 37 8 7 3 0 0 82 11 164494
2017 Part-time 50 35 7 6 2 0 0 85 8 8548
2014 Full-time 41 38 9 8 3 0 0 80 11 171118
2014 Part-time 47 36 8 7 3 0 1 83 9 9086

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 33 11 9 6 0 0 74 15 164748
2017 Part-time 50 29 9 6 4 0 1 80 11 8568
2014 Full-time 36 34 13 10 7 0 1 71 17 171163
2014 Part-time 45 31 11 6 4 1 2 78 11 9083
2011 Full-time 37 36 11 9 6 0 1 74 14 188911
2011 Part-time 44 33 10 7 4 1 2 79 11 8263

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 23 11 10 11 2 10 63 25 164727
2017 Part-time 31 19 12 7 8 3 20 65 19 8562
2014 Full-time 30 24 11 11 13 2 10 61 27 171207
2014 Part-time 31 21 11 7 8 2 18 66 20 9083
2011 Full-time 31 24 10 12 13 2 9 61 27 188876
2011 Part-time 32 20 11 8 9 3 17 65 21 8269
2008 Full-time 34 24 9 11 12 2 8 64 26 157548
2008 Part-time 35 22 10 7 7 3 16 70 18 6220

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 44 11 8 5 0 0 77 13 164929
2017 Part-time 37 42 11 6 3 0 0 79 10 8575
2014 Full-time 30 44 12 9 5 0 0 74 14 171261
2014 Part-time 32 45 12 7 4 0 0 77 11 9090
2011 Full-time 34 41 11 8 5 0 0 76 13 188758
2011 Part-time 37 40 11 7 4 0 0 78 11 8262
2008 Full-time 35 42 11 8 5 0 0 77 12 156795
2008 Part-time 32 44 12 8 4 0 0 76 11 6199

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 35 16 13 10 0 0 60 24 164871
2017 Part-time 33 35 14 10 7 0 0 68 17 8572
2014 Full-time 21 35 17 15 11 0 0 56 26 171210
2014 Part-time 28 36 16 13 8 0 0 64 20 9087
2011 Full-time 21 37 16 14 11 0 0 59 25 189009
2011 Part-time 27 37 15 12 7 1 0 65 20 8281

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 42 12 11 5 0 0 71 16 164818
2017 Part-time 38 42 10 7 3 0 0 80 10 8569

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 40 10 6 4 0 0 80 10 164735
2017 Part-time 45 39 9 5 2 0 0 85 7 8564
2014 Full-time 38 40 12 6 4 1 0 78 10 171195
2014 Part-time 40 40 11 5 2 1 0 81 7 9086
2011 Full-time 37 42 11 6 3 1 0 79 9 188968
2011 Part-time 39 41 11 6 2 1 0 81 8 8279
2008 Full-time 42 39 10 5 3 1 0 82 8 157539
2008 Part-time 40 42 10 5 2 1 0 83 7 6227

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 37 14 11 10 0 0 64 21 164748
2017 Part-time 35 36 13 9 6 0 0 71 16 8554

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 35 9 3 2 0 0 86 5 164549
2017 Part-time 53 34 9 3 1 0 0 87 4 8552
2014 Full-time 59 29 8 2 2 0 0 88 4 171145
2014 Part-time 59 30 8 2 1 0 0 89 3 9087
2011 Full-time 58 31 7 2 1 0 0 89 4 188978
2011 Part-time 57 32 8 2 1 0 0 89 3 8273

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 39 13 12 8 0 0 67 20 164377
2017 Part-time 28 35 14 13 7 0 2 65 20 8543
2014 Full-time 21 40 14 14 10 0 0 62 25 171241
2014 Part-time 21 38 15 15 10 1 1 59 25 9092
2011 Full-time 28 40 13 11 8 0 0 68 20 188840
2011 Part-time 25 35 16 13 8 1 1 62 22 8262

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 35 15 11 8 0 0 67 18 164440
2017 Part-time 33 32 15 11 7 0 1 67 18 8548
2014 Full-time 27 36 16 12 9 0 0 63 21 171226
2014 Part-time 27 35 16 12 8 0 1 63 21 9091

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 38 14 11 7 0 0 68 17 164442
2017 Part-time 37 37 12 8 4 0 1 75 12 8544
2014 Full-time 27 38 16 11 7 0 0 65 19 171189
2014 Part-time 33 39 14 9 5 0 1 73 13 9088
2011 Full-time 33 40 13 8 4 1 0 75 12 188713
2011 Part-time 39 40 11 6 3 1 1 80 9 8275

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 40 11 6 4 0 0 80 9 164290
2017 Part-time 45 38 10 4 3 0 0 83 7 8533
2014 Full-time 39 40 11 6 4 0 0 79 9 171148
2014 Part-time 42 39 10 5 3 0 0 82 8 9082
2011 Full-time 41 41 9 6 3 0 0 82 9 188990
2011 Part-time 44 39 9 5 3 0 0 83 8 8275
2008 Full-time 42 42 8 6 3 0 0 84 8 157622
2008 Part-time 40 44 8 6 2 0 0 84 8 6229

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 35 16 7 4 0 1 72 11 164995
2017 Part-time 50 31 10 4 2 0 4 84 6 8578
2014 Full-time 34 35 18 8 5 0 1 69 13 171263
2014 Part-time 50 30 12 4 2 0 2 82 6 9089
2011 Full-time 33 34 18 8 5 0 1 68 13 188944
2011 Part-time 47 31 12 4 2 0 3 81 7 8270
2008 Full-time 28 35 21 10 6 0 1 63 16 157596
2008 Part-time 39 35 15 5 3 0 2 76 8 6227

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 24 35 17 8 1 3 26 37 164226
2017 Part-time 7 17 32 21 15 1 6 39 26 8530
2014 Full-time 12 28 36 16 6 1 2 22 41 170925
2014 Part-time 7 21 33 22 12 1 4 36 29 9065
2011 Full-time 12 28 35 16 7 1 2 23 41 188496
2011 Part-time 7 19 31 22 14 2 5 39 28 8242
2008 Full-time 12 29 35 16 6 1 2 22 42 157348
2008 Part-time 8 21 34 21 11 1 4 34 31 6192

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 19 28 21 14 3 4 37 33 163802
2017 Part-time 8 14 23 22 22 4 6 49 25 8509
2014 Full-time 14 22 30 19 10 2 2 31 38 170776
2014 Part-time 9 17 26 21 18 3 5 43 29 9062
2011 Full-time 12 21 29 21 12 2 3 35 35 188301
2011 Part-time 10 15 26 21 20 4 5 44 27 8236
2008 Full-time 12 22 29 21 11 2 2 34 36 157082
2008 Part-time 8 17 26 24 17 4 5 45 27 6191

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 24 29 15 9 2 4 26 43 164072
2017 Part-time 11 18 25 17 15 4 9 38 33 8521
2014 Full-time 21 26 27 14 7 2 3 22 49 170807
2014 Part-time 13 19 26 17 14 3 7 35 36 9054
2011 Full-time 18 25 28 15 8 2 4 24 46 188259
2011 Part-time 12 19 25 17 14 4 8 36 36 8235
2008 Full-time 17 25 30 16 7 2 3 25 44 157086
2008 Part-time 11 20 27 20 12 4 6 36 34 6187

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 16 31 25 14 1 4 41 26 163417
2017 Part-time 5 9 23 27 25 2 9 58 16 8485
2014 Full-time 9 17 33 25 11 1 3 38 28 170388
2014 Part-time 5 10 26 28 22 2 8 55 17 9036
2011 Full-time 9 17 33 25 12 1 3 38 28 188037
2011 Part-time 6 11 25 26 22 2 8 54 19 8227
2008 Full-time 9 18 34 25 11 1 3 37 28 157023
2008 Part-time 6 11 26 29 20 2 6 53 19 6179

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 22 27 17 11 2 4 30 42 164019
2017 Part-time 9 14 23 21 22 3 9 48 27 8511
2014 Full-time 21 25 27 14 8 1 3 23 48 170819
2014 Part-time 12 17 24 20 19 2 7 42 31 9057
2011 Full-time 19 24 28 16 9 1 3 26 45 188439
2011 Part-time 11 15 24 20 19 2 8 44 29 8238
2008 Full-time 17 24 28 17 9 1 3 28 43 157056
2008 Part-time 10 16 24 23 19 2 6 45 28 6185

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 18 26 21 14 3 5 38 33 164053
2017 Part-time 9 15 21 19 21 6 9 47 28 8512
2014 Full-time 11 18 27 24 13 3 4 40 31 170722
2014 Part-time 10 14 22 22 19 5 8 47 28 9054
2011 Full-time 11 18 27 23 14 2 5 40 31 188164
2011 Part-time 10 15 22 20 19 5 8 46 29 8221
2008 Full-time 14 22 27 20 11 2 4 33 38 157214
2008 Part-time 11 19 23 20 17 4 7 41 34 6188

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 23 31 15 9 3 4 25 42 164132
2017 Part-time 10 17 27 17 16 4 8 38 31 8519
2014 Full-time 18 24 31 14 7 2 3 22 45 170826
2014 Part-time 12 19 29 16 15 4 6 34 34 9060
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 16 6 4 2 0 3 88 7 164926
2017 Part-time 71 14 5 3 2 0 6 90 5 8571
2014 Full-time 70 15 5 4 3 0 3 88 7 171250
2014 Part-time 74 12 4 3 2 0 4 91 5 9103
2011 Full-time 68 15 5 4 3 0 4 87 7 188793
2011 Part-time 73 13 4 3 2 1 4 90 6 8264
2008 Full-time 66 14 5 4 4 1 6 86 9 157581
2008 Part-time 68 12 4 4 3 1 8 88 7 6220

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 31 16 11 9 5 4 61 22 164876
2017 Part-time 31 28 13 8 6 7 7 69 16 8568
2014 Full-time 28 32 15 10 8 4 3 64 20 171247
2014 Part-time 33 29 14 8 5 6 6 69 15 9104

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 30 10 10 8 1 0 72 18 164860
2017 Part-time 48 29 8 7 5 1 1 79 12 8571
2014 Full-time 41 30 10 10 8 1 0 72 18 171232
2014 Part-time 47 30 8 8 5 1 1 79 13 9093

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 35 13 13 8 1 1 64 22 164782
2017 Part-time 37 34 11 10 4 2 2 74 15 8564
2014 Full-time 25 39 13 14 7 2 1 65 22 171255
2014 Part-time 32 38 11 11 4 2 1 73 16 9103
2011 Full-time 26 37 13 14 8 2 1 64 22 189027
2011 Part-time 31 38 12 10 5 3 1 72 15 8277
2008 Full-time 26 37 12 14 8 2 1 65 22 157625
2008 Part-time 30 39 12 11 5 3 1 71 17 6222

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 28 15 13 11 9 1 57 26 164854
2017 Part-time 28 26 13 9 6 16 3 65 19 8569
2014 Full-time 24 28 16 13 11 7 1 57 26 171238
2014 Part-time 26 27 14 11 7 12 3 63 21 9100
2011 Full-time 26 27 15 13 12 6 1 57 27 188851
2011 Part-time 28 27 14 10 8 12 2 63 21 8273
2008 Full-time 27 28 14 13 11 7 1 59 25 157565
2008 Part-time 28 29 13 11 7 11 2 65 20 6221

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 21 18 17 15 15 2 40 39 164819
2017 Part-time 16 20 16 14 8 22 4 48 30 8565
2014 Full-time 11 22 19 19 16 12 2 38 40 171218
2014 Part-time 14 21 17 16 10 18 4 45 33 9097

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 38 9 8 4 0 0 79 12 164655
2017 Part-time 52 33 6 5 2 1 1 86 8 8557
2014 Full-time 39 40 9 8 4 0 0 79 11 171174
2014 Part-time 48 37 7 6 2 0 0 85 8 9093
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 35 12 9 6 1 0 73 15 164973
2017 Part-time 44 33 10 7 4 1 1 78 11 8579
2014 Full-time 36 36 12 9 6 1 0 72 15 171279
2014 Part-time 43 33 11 7 4 1 1 78 11 9096
2011 Full-time 33 37 13 10 7 0 0 70 17 188931
2011 Part-time 38 37 11 8 5 1 1 76 12 8272
2008 Full-time 31 36 13 11 9 1 1 67 20 157623
2008 Part-time 35 36 12 9 6 1 1 73 16 6222

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 31 11 7 5 2 1 76 12 164933
2017 Part-time 53 28 9 5 3 2 1 84 7 8579
2014 Full-time 42 31 12 7 5 2 1 75 12 171257
2014 Part-time 50 29 10 5 3 2 1 82 8 9098
2011 Full-time 40 32 13 8 6 2 1 74 13 188876
2011 Part-time 48 29 10 6 3 3 1 80 9 8273
2008 Full-time 38 31 13 8 7 3 1 72 16 157619
2008 Part-time 45 32 10 6 3 2 1 80 10 6223

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 33 10 8 6 1 0 76 14 164870
2017 Part-time 50 31 8 6 3 1 1 82 9 8573
2014 Full-time 39 34 11 9 6 1 0 74 15 171247
2014 Part-time 47 32 9 7 3 1 0 80 10 9100
2011 Full-time 37 35 11 10 6 1 0 73 16 188757
2011 Part-time 44 34 9 7 4 1 0 79 11 8263
2008 Full-time 35 34 11 10 8 1 0 71 18 157566
2008 Part-time 41 34 10 8 5 1 1 77 13 6214

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 78 12 4 2 2 0 3 93 4 164736
2017 Part-time 81 10 3 1 1 0 3 95 3 8566
2014 Full-time 77 12 4 2 2 0 3 92 4 171217
2014 Part-time 81 10 2 1 1 0 3 95 3 9097
2011 Full-time 77 12 4 2 2 0 3 92 4 188807
2011 Part-time 82 10 2 1 1 0 3 95 3 8272
2008 Full-time 78 8 3 2 3 0 6 92 5 157486
2008 Part-time 80 8 2 2 2 0 5 94 4 6218

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 23 8 5 6 3 6 80 12 164709
2017 Part-time 59 19 6 3 4 2 8 86 7 8560
2014 Full-time 47 23 9 5 6 3 6 78 13 171258
2014 Part-time 56 20 6 3 4 2 8 85 8 9096
2011 Full-time 43 27 9 7 8 2 4 75 15 188960
2011 Part-time 50 24 8 5 6 2 6 80 12 8269

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 27 8 6 5 1 0 81 11 164771
2017 Part-time 60 24 6 4 3 1 1 86 8 8568

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 26 11 4 5 2 0 80 10 164850
2017 Part-time 61 22 8 3 3 2 0 85 7 8572

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 28 11 7 6 0 0 77 13 164622
2017 Part-time 58 25 9 5 3 0 0 83 8 8562
2014 Full-time 46 30 11 7 6 0 0 76 13 171178
2014 Part-time 55 27 8 5 3 0 0 83 9 9090
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 36 14 11 6 3 5 66 18 38263
2017 Part-time 21 39 14 11 6 2 8 66 19 429
2014 Full-time 26 36 15 10 6 3 5 67 18 39740
2014 Part-time 20 36 15 11 5 3 9 64 18 516

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 32 16 10 8 7 0 63 20 164960
2017 Part-time 37 30 13 6 4 10 1 74 11 8570
2014 Full-time 24 33 17 10 8 8 0 61 20 171178
2014 Part-time 32 31 14 7 4 11 1 71 12 9075
2011 Full-time 22 31 19 11 10 7 0 57 22 188793
2011 Part-time 28 30 17 8 6 10 1 66 15 8260

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 31 17 14 11 3 0 57 26 164903
2017 Part-time 33 30 16 9 6 4 1 67 17 8571
2014 Full-time 20 31 19 15 12 3 0 53 27 171173
2014 Part-time 29 31 17 11 7 5 1 63 19 9085
2011 Full-time 19 31 19 14 13 2 0 52 28 188657
2011 Part-time 26 32 18 10 9 4 1 61 20 8260
2008 Full-time 20 33 18 14 13 3 0 55 27 157562
2008 Part-time 27 33 16 11 7 4 1 64 19 6216

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 29 20 17 12 6 0 48 31 164788
2017 Part-time 25 28 18 12 7 9 1 59 22 8556
2014 Full-time 14 28 21 18 13 5 0 44 34 171120
2014 Part-time 21 28 19 14 8 8 1 54 24 9082
2011 Full-time 11 31 21 19 13 6 0 44 34 188828
2011 Part-time 17 30 19 15 9 9 1 53 26 8257
2008 Full-time 10 31 20 20 13 6 0 44 35 157529
2008 Part-time 18 30 20 16 7 9 1 53 26 6220

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 27 17 14 16 6 0 50 32 164915
2017 Part-time 28 28 15 11 9 8 0 61 22 8573
2014 Full-time 17 26 19 16 17 6 0 45 34 171144
2014 Part-time 24 27 17 13 9 9 0 56 25 9088
2011 Full-time 15 29 19 16 15 7 0 47 33 188841
2011 Part-time 21 30 17 13 10 9 0 56 26 8267
2008 Full-time 14 29 18 16 15 8 0 47 33 157576
2008 Part-time 20 30 17 13 9 11 0 57 24 6223

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 31 17 17 14 3 0 50 32 164736
2017 Part-time 25 32 15 13 9 6 1 61 23 8555
2014 Full-time 14 31 18 19 15 3 0 46 35 171081
2014 Part-time 21 32 17 15 9 5 1 57 25 9089
2011 Full-time 13 33 18 20 14 3 0 47 35 188683
2011 Part-time 19 35 16 16 9 5 0 58 26 8265
2008 Full-time 14 36 16 20 12 2 0 51 33 157549
2008 Part-time 22 37 15 14 7 4 0 62 22 6219
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 41 17 10 6 1 0 67 16 164719
2017 Part-time 33 40 14 8 3 2 1 75 11 8568
2014 Full-time 24 40 18 10 6 2 0 65 17 171265
2014 Part-time 30 40 15 8 3 2 0 73 11 9102
2011 Full-time 24 42 17 10 6 1 0 67 16 188774
2011 Part-time 30 40 15 8 4 2 0 72 12 8271

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 41 12 4 2 3 0 81 7 164532
2017 Part-time 42 38 10 4 1 4 1 84 5 8555
2014 Full-time 37 41 11 4 2 3 1 82 7 171188
2014 Part-time 40 39 10 3 1 5 1 84 5 9098
2011 Full-time 35 40 13 5 2 3 1 78 8 188700
2011 Part-time 37 39 12 5 2 5 1 81 7 8256

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 37 12 8 5 3 1 74 14 164545
2017 Part-time 38 34 11 8 4 4 2 76 12 8559
2014 Full-time 36 38 11 7 4 3 1 77 12 171217
2014 Part-time 38 35 10 7 4 4 2 78 11 9097
2011 Full-time 35 36 12 8 5 4 1 74 14 188619
2011 Part-time 36 34 10 8 5 5 2 75 14 8253
2008 Full-time 31 36 12 10 7 4 1 70 17 157544
2008 Part-time 31 33 11 11 6 6 2 70 18 6225

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 34 19 11 6 4 1 61 18 164661
2017 Part-time 25 31 19 10 5 7 3 63 17 8566
2014 Full-time 24 34 20 10 6 5 1 62 17 171194
2014 Part-time 24 32 19 10 5 7 2 61 18 9102
2011 Full-time 19 35 21 12 7 5 1 57 20 188759
2011 Part-time 18 32 20 12 6 9 3 57 20 8265

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 25 17 15 14 9 2 48 33 164579
2017 Part-time 23 24 15 11 9 12 6 57 25 8559
2014 Full-time 16 24 18 16 16 9 2 45 35 171206
2014 Part-time 20 24 17 13 10 11 4 52 28 9096
2011 Full-time 14 23 18 16 15 10 3 43 36 188863
2011 Part-time 18 23 18 13 10 13 5 50 28 8268

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 20 8 4 2 2 5 85 7 164854
2017 Part-time 62 16 6 3 2 2 8 88 5 8576
2014 Full-time 58 21 8 4 2 2 5 84 7 171234
2014 Part-time 63 16 6 3 2 2 7 88 5 9099

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 66 20 6 2 1 2 3 90 4 164778
2017 Part-time 69 16 4 2 1 3 4 92 4 8571
2014 Full-time 64 20 6 2 2 3 3 90 4 171207
2014 Part-time 69 16 4 2 1 3 4 91 4 9103
2011 Full-time 66 19 6 2 1 2 3 89 4 188808
2011 Part-time 70 16 4 2 1 2 5 92 3 8261
2008 Full-time 67 18 6 2 1 2 3 89 4 157608
2008 Part-time 68 16 5 2 2 3 4 90 4 6221

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 32 16 15 12 3 0 56 27 164725
2017 Part-time 29 30 16 10 7 6 3 64 19 8565
2014 Full-time 19 31 17 16 13 2 0 52 31 171194
2014 Part-time 23 31 16 13 9 6 3 59 23 9098
2011 Full-time 21 33 17 15 12 2 0 55 27 188876
2011 Part-time 23 31 17 12 9 5 3 59 23 8269
2008 Full-time 19 35 17 15 11 1 0 55 27 157576
2008 Part-time 22 35 18 12 7 3 2 60 20 6213

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 27 15 16 19 2 2 48 37 164758
2017 Part-time 22 24 15 13 12 5 11 53 29 8565
2014 Full-time 16 25 15 18 22 2 2 42 42 171238
2014 Part-time 18 23 15 16 16 4 9 47 36 9099
2011 Full-time 15 27 15 18 21 2 2 44 40 188837
2011 Part-time 16 24 16 15 16 4 9 46 36 8272
2008 Full-time 16 32 14 16 17 2 2 50 35 157465
2008 Part-time 19 32 15 14 11 4 6 56 28 6222

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 35 21 12 8 4 0 58 21 164763
2017 Part-time 23 33 19 10 6 6 2 61 18 8571

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 35 15 4 3 4 1 76 8 164670
2017 Part-time 43 33 12 3 2 5 2 81 6 8557
2014 Full-time 40 35 14 4 3 4 1 79 7 171161
2014 Part-time 47 32 11 3 2 5 1 84 4 9100

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 40 12 6 3 2 0 78 9 164718
2017 Part-time 46 37 9 4 2 3 1 85 6 8566
2014 Full-time 38 37 13 6 3 2 0 77 9 171239
2014 Part-time 45 35 10 4 2 3 0 83 7 9101
2011 Full-time 30 39 16 7 5 3 0 71 12 188771
2011 Part-time 38 36 12 6 3 3 0 77 10 8262

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 38 10 6 4 0 0 80 10 164814
2017 Part-time 54 33 7 4 2 0 0 87 6 8568
2014 Full-time 42 37 11 6 4 0 0 79 10 171143
2014 Part-time 53 33 7 4 2 0 0 87 6 9089
2011 Full-time 37 39 12 7 5 0 0 76 12 188527
2011 Part-time 47 35 9 5 3 1 0 83 8 8246
2008 Full-time 33 40 12 8 6 0 0 74 14 157524
2008 Part-time 43 38 10 6 3 0 0 82 9 6215

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 32 17 10 8 1 0 66 17 164670
2017 Part-time 42 32 14 7 4 1 0 74 12 8565
2014 Full-time 27 35 17 11 8 1 0 63 20 171271
2014 Part-time 36 35 15 9 5 1 0 71 14 9101
2011 Full-time 28 35 18 10 7 1 0 64 18 188802
2011 Part-time 34 35 16 8 5 1 0 70 14 8261

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 35 15 10 7 0 0 67 17 164736
2017 Part-time 41 34 13 7 4 0 0 76 11 8563
2014 Full-time 27 37 17 12 8 0 0 63 20 171221
2014 Part-time 35 36 14 10 4 1 0 72 14 9101
2011 Full-time 27 38 17 11 7 0 0 65 18 188643
2011 Part-time 34 37 15 9 5 1 0 71 14 8251
2008 Full-time 28 40 15 11 6 0 0 68 18 157540
2008 Part-time 33 41 13 9 4 0 0 75 13 6224

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 26 18 12 9 4 1 59 22 164728
2017 Part-time 35 24 16 10 7 6 3 64 19 8558
2014 Full-time 28 26 19 13 10 4 1 57 24 171238
2014 Part-time 30 24 18 12 8 6 2 59 22 9098
2011 Full-time 29 27 17 12 10 4 1 59 23 188754
2011 Part-time 30 24 17 12 9 6 2 59 22 8253
2008 Full-time 27 29 17 13 9 5 1 59 23 157515
2008 Part-time 29 27 16 13 8 6 2 60 22 6221
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 26 41 34 164944
2017 Part-time 28 38 35 8567
2014 Full-time 26 40 34 171255
2014 Part-time 27 38 35 9088
2011 Full-time 27 42 31 189055
2011 Part-time 28 40 32 8279

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 18 31 30 6 8 7 43322
2017 Part-time 22 12 14 8 38 6 2293
2014 Full-time 18 32 30 9 9999 10 45104
2014 Part-time 22 20 17 16 9999 26 2448
2011 Full-time 19 33 31 8 9999 9 51078
2011 Part-time 21 18 22 15 9999 23 2320
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 18 82 164718
2017 Part-time 12 88 8548
2014 Full-time 19 81 170983
2014 Part-time 13 87 9089

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 51 28856
2017 Part-time 52 1036
2014 Full-time 50 31148
2014 Part-time 52 1169

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 64 28856
2017 Part-time 56 1036
2014 Full-time 63 31148
2014 Part-time 55 1169

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 28856
2017 Part-time 4 1036
2014 Full-time 7 31148
2014 Part-time 3 1169

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 28856
2017 Part-time 3 1036
2014 Full-time 4 31148
2014 Part-time 2 1169

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 28856
2017 Part-time 4 1036
2014 Full-time 5 31148
2014 Part-time 3 1169

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 28856
2017 Part-time 15 1036
2014 Full-time 8 31148
2014 Part-time 15 1169

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 28856
2017 Part-time 3 1036
2014 Full-time 4 31148
2014 Part-time 3 1169

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 28881
2017 Part-time 38 1038
2014 Full-time 40 31181
2014 Part-time 35 1168

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 28881
2017 Part-time 37 1038
2014 Full-time 40 31181
2014 Part-time 36 1168

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 28881
2017 Part-time 36 1038
2014 Full-time 43 31181
2014 Part-time 36 1168

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 28881
2017 Part-time 37 1038
2014 Full-time 41 31181
2014 Part-time 34 1168

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 28881
2017 Part-time 24 1038
2014 Full-time 29 31181
2014 Part-time 23 1168

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 58 28881
2017 Part-time 55 1038
2014 Full-time 58 31181
2014 Part-time 56 1168

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 28881
2017 Part-time 31 1038
2014 Full-time 36 31181
2014 Part-time 28 1168

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 28881
2017 Part-time 2 1038
2014 Full-time 2 31181
2014 Part-time 1 1168

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 28881
2017 Part-time 12 1038
2014 Full-time 9 31181
2014 Part-time 10 1168

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 28881
2017 Part-time 11 1038
2014 Full-time 13 31181
2014 Part-time 13 1168

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 28881
2017 Part-time 41 1038
2014 Full-time 47 31181
2014 Part-time 38 1168

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 28881
2017 Part-time 27 1038
2014 Full-time 29 31181
2014 Part-time 26 1168

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 28881
2017 Part-time 13 1038
2014 Full-time 14 31181
2014 Part-time 13 1168

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 28873
2017 Part-time 54 1033
2014 Full-time 51 31170
2014 Part-time 52 1168

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 28873
2017 Part-time 27 1033
2014 Full-time 30 31170
2014 Part-time 25 1168

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 28873
2017 Part-time 7 1033
2014 Full-time 10 31170
2014 Part-time 7 1168

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 28873
2017 Part-time 19 1033
2014 Full-time 21 31170
2014 Part-time 18 1168

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 28873
2017 Part-time 9 1033
2014 Full-time 12 31170
2014 Part-time 9 1168

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 28873
2017 Part-time 7 1033
2014 Full-time 7 31170
2014 Part-time 6 1168

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 28873
2017 Part-time 13 1033
2014 Full-time 16 31170
2014 Part-time 16 1168

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 28873
2017 Part-time 10 1033
2014 Full-time 11 31170
2014 Part-time 11 1168

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 28873
2017 Part-time 24 1033
2014 Full-time 25 31170
2014 Part-time 26 1168

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 26715
2017 Part-time 15 963
2014 Full-time 13 28962
2014 Part-time 14 1088

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 26715
2017 Part-time 23 963
2014 Full-time 16 28962
2014 Part-time 22 1088

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 26715
2017 Part-time 11 963
2014 Full-time 11 28962
2014 Part-time 12 1088

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 26715
2017 Part-time 7 963
2014 Full-time 8 28962
2014 Part-time 7 1088

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 26715
2017 Part-time 12 963
2014 Full-time 10 28962
2014 Part-time 11 1088

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 26715
2017 Part-time 10 963
2014 Full-time 11 28962
2014 Part-time 8 1088

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 26715
2017 Part-time 10 963
2014 Full-time 11 28962
2014 Part-time 7 1088

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 26715
2017 Part-time 14 963
2014 Full-time 8 28962
2014 Part-time 11 1088

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 26715
2017 Part-time 12 963
2014 Full-time 11 28962
2014 Part-time 11 1088

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 26715
2017 Part-time 22 963
2014 Full-time 25 28962
2014 Part-time 23 1088

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 26715
2017 Part-time 8 963
2014 Full-time 9 28962
2014 Part-time 9 1088

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 26715
2017 Part-time 35 963
2014 Full-time 45 28962
2014 Part-time 40 1088

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 26715
2017 Part-time 2 963
2014 Full-time 2 28962
2014 Part-time 1 1088

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 53 26715
2017 Part-time 46 963
2014 Full-time 54 28962
2014 Part-time 45 1088

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 26715
2017 Part-time 1 963

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 26715
2017 Part-time 17 963
2014 Full-time 13 28962
2014 Part-time 15 1088

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 93 7 28859
2017 Part-time 93 7 1039

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 19 19 7 8 24 7 50 23 164929
2017 Part-time 19 16 15 5 4 29 11 60 15 8572
2014 Full-time 16 19 20 8 8 24 6 50 22 171223
2014 Part-time 18 17 16 5 4 30 10 57 16 9097

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 31 17 7 6 9 1 66 15 164719
2017 Part-time 34 30 14 5 3 12 2 75 9 8557
2014 Full-time 26 30 19 7 6 11 1 64 15 171160
2014 Part-time 30 30 15 5 3 15 2 72 9 9096
2011 Full-time 31 36 16 7 4 6 0 71 12 188716
2011 Part-time 37 33 13 5 2 8 1 77 8 8248
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 49 10 6 2 2 5 81 9 164984
2017 Part-time 18 38 11 9 4 5 14 70 16 8579
2014 Full-time 27 51 10 5 2 1 4 82 7 171229
2014 Part-time 18 42 12 9 4 5 11 71 15 9107
2011 Full-time 26 52 10 6 2 1 4 82 8 188807
2011 Part-time 17 43 12 10 4 3 11 70 16 8262
2008 Full-time 25 49 10 7 3 1 4 79 10 157756
2008 Part-time 15 39 11 11 6 5 12 66 20 6228

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 24 21 9 7 20 7 49 22 164679
2017 Part-time 11 19 17 7 5 23 18 51 20 8560
2014 Full-time 10 24 23 10 7 19 8 46 22 171182
2014 Part-time 9 20 20 8 5 22 16 48 20 9107
2011 Full-time 10 26 23 10 6 18 6 48 22 188746
2011 Part-time 10 22 20 8 5 21 13 49 21 8264

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 32 11 4 2 8 5 81 7 164955
2017 Part-time 34 26 9 2 1 13 14 82 5 8569
2014 Full-time 36 34 12 4 2 8 5 79 7 171227
2014 Part-time 32 28 11 3 1 13 11 80 5 9103
2011 Full-time 36 34 12 4 2 8 4 79 8 188864
2011 Part-time 32 29 11 3 1 13 10 80 6 8266
2008 Full-time 33 36 12 4 2 8 5 79 7 157638
2008 Part-time 29 32 10 2 1 14 12 82 5 6226

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 32 14 6 4 11 5 72 12 164670
2017 Part-time 27 25 12 3 2 16 14 75 8 8548
2014 Full-time 27 32 15 6 4 11 5 70 12 171107
2014 Part-time 25 27 14 4 2 16 12 72 8 9092
2011 Full-time 27 33 15 6 4 10 4 71 12 188544
2011 Part-time 25 29 13 4 2 16 10 73 9 8242
2008 Full-time 29 34 14 8 5 7 4 71 14 157598
2008 Part-time 29 30 11 5 2 10 12 76 9 6223
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 9 91 164601
2017 Part-time 6 94 8538
2014 Full-time 8 92 170904
2014 Part-time 6 94 9096

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 38 13286
2017 Part-time 36 490
2014 Full-time 36 13287
2014 Part-time 36 487

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 79 13286
2017 Part-time 72 490
2014 Full-time 80 13287
2014 Part-time 73 487

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 13286
2017 Part-time 4 490
2014 Full-time 4 13287
2014 Part-time 2 487

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 13286
2017 Part-time 2 490
2014 Full-time 3 13287
2014 Part-time 2 487

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 13286
2017 Part-time 5 490
2014 Full-time 7 13287
2014 Part-time 3 487

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 13286
2017 Part-time 14 490
2014 Full-time 7 13287
2014 Part-time 15 487

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 13286
2017 Part-time 6 490
2014 Full-time 9 13287
2014 Part-time 7 487

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 13233
2017 Part-time 21 484
2014 Full-time 20 13279
2014 Part-time 18 488

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 13233
2017 Part-time 17 484
2014 Full-time 17 13279
2014 Part-time 13 488

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 13233
2017 Part-time 11 484
2014 Full-time 12 13279
2014 Part-time 11 488

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 13233
2017 Part-time 8 484
2014 Full-time 5 13279
2014 Part-time 7 488

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 13233
2017 Part-time 21 484
2014 Full-time 23 13279
2014 Part-time 19 488

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 13233
2017 Part-time 25 484
2014 Full-time 24 13279
2014 Part-time 19 488

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 13233
2017 Part-time 4 484
2014 Full-time 3 13279
2014 Part-time 3 488

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 13233
2017 Part-time 2 484

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 13233
2017 Part-time 5 484
2014 Full-time 7 13279
2014 Part-time 5 488

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 13233
2017 Part-time 18 484
2014 Full-time 16 13279
2014 Part-time 18 488

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 13233
2017 Part-time 1 484

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 13233
2017 Part-time 22 484
2014 Full-time 16 13279
2014 Part-time 22 488

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 13233
2014 Full-time 1 13279

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 13233
2017 Part-time 16 484
2014 Full-time 30 13279
2014 Part-time 28 488

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 13290
2017 Part-time 32 488
2014 Full-time 28 13290
2014 Part-time 31 487

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 13290
2017 Part-time 18 488
2014 Full-time 16 13290
2014 Part-time 14 487

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 13290
2017 Part-time 5 488
2014 Full-time 6 13290
2014 Part-time 5 487

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 13290
2017 Part-time 20 488
2014 Full-time 19 13290
2014 Part-time 21 487

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 13290
2017 Part-time 5 488
2014 Full-time 6 13290
2014 Part-time 4 487

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 13290
2017 Part-time 8 488
2014 Full-time 7 13290
2014 Part-time 8 487

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 13290
2017 Part-time 10 488
2014 Full-time 10 13290
2014 Part-time 7 487

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 13290
2017 Part-time 7 488
2014 Full-time 9 13290
2014 Part-time 8 487

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 13290
2017 Part-time 45 488
2014 Full-time 48 13290
2014 Part-time 47 487

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 12372
2017 Part-time 8 451
2014 Full-time 6 12339
2014 Part-time 9 441

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 12372
2017 Part-time 20 451
2014 Full-time 11 12339
2014 Part-time 18 441

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 12372
2017 Part-time 9 451
2014 Full-time 4 12339
2014 Part-time 5 441

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 12372
2017 Part-time 2 451
2014 Full-time 3 12339
2014 Part-time 2 441

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 12372
2017 Part-time 4 451
2014 Full-time 3 12339
2014 Part-time 4 441

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 12372
2017 Part-time 6 451
2014 Full-time 5 12339
2014 Part-time 6 441

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 12372
2017 Part-time 9 451
2014 Full-time 8 12339
2014 Part-time 7 441

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 12372
2017 Part-time 14 451
2014 Full-time 9 12339
2014 Part-time 13 441

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 12372
2017 Part-time 8 451
2014 Full-time 10 12339
2014 Part-time 10 441

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 12372
2017 Part-time 19 451
2014 Full-time 23 12339
2014 Part-time 21 441

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 12372
2017 Part-time 8 451
2014 Full-time 9 12339
2014 Part-time 9 441

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 12372
2017 Part-time 38 451
2014 Full-time 45 12339
2014 Part-time 37 441

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 12372
2017 Part-time 1 451
2014 Full-time 2 12339

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 61 12372
2017 Part-time 55 451
2014 Full-time 65 12339
2014 Part-time 58 441

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 12372

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 12372
2017 Part-time 14 451
2014 Full-time 13 12339
2014 Part-time 13 441

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 93 7 13320
2017 Part-time 89 11 489

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 18 20 4 4 29 7 56 12 164824
2017 Part-time 21 16 16 2 2 33 10 64 8 8551
2014 Full-time 16 18 21 4 3 31 7 55 11 171185
2014 Part-time 19 16 17 2 2 34 10 62 7 9094

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 31 17 4 4 12 2 71 9 164613
2017 Part-time 36 29 13 3 2 14 3 78 5 8550
2014 Full-time 28 30 19 4 3 14 1 69 9 171099
2014 Part-time 33 28 15 3 2 17 3 76 5 9095
2011 Full-time 35 36 14 4 3 8 0 77 7 188718
2011 Part-time 41 33 12 3 1 9 1 82 5 8272
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 24 19 14 19 0 2 47 34 164621
2017 Part-time 19 22 20 14 22 0 2 43 37 8574

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 27 27 16 11 0 1 46 27 164682
2017 Part-time 31 28 21 10 6 0 3 61 17 8566

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 29 22 13 8 1 3 56 21 164328
2017 Part-time 39 26 16 8 5 1 6 70 13 8543

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 23 22 17 15 1 2 45 33 164638
2017 Part-time 34 23 17 11 10 2 4 60 22 8559

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 24 13 6 4 1 9 74 11 164390
2017 Part-time 53 18 8 3 2 1 14 84 6 8551

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 30 22 11 8 0 1 59 19 164246
2017 Part-time 35 28 19 10 6 0 2 65 16 8537

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 32 22 11 6 1 2 60 18 164127
2017 Part-time 37 28 17 8 5 1 4 69 13 8538

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 31 23 14 8 1 1 53 23 164158
2017 Part-time 35 28 18 9 5 1 4 67 15 8534

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 31 20 12 7 1 2 60 20 164211
2017 Part-time 39 29 16 8 4 1 3 71 12 8542

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 31 21 11 7 1 2 60 18 163858
2017 Part-time 37 29 17 8 5 1 3 68 13 8519

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 24 13 6 4 0 2 77 10 164693
2017 Part-time 56 22 11 5 3 0 3 80 8 8561

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 14 6 4 4 1 3 85 8 164672
2017 Part-time 76 10 4 2 2 1 4 91 5 8558

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 28 10 4 3 0 2 83 7 164569
2017 Part-time 65 21 6 3 2 0 3 89 4 8557

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 21 10 6 5 0 2 79 11 164574
2017 Part-time 67 16 6 4 3 0 3 86 7 8557

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 13 5 2 1 0 25 89 4 164468
2017 Part-time 61 6 2 1 1 0 30 95 2 8537

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 19 7 2 1 1 7 88 4 163736
2017 Part-time 66 15 6 3 2 1 8 88 5 8517

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 17 7 4 5 1 4 83 10 164772
2017 Part-time 51 15 11 8 10 1 5 69 19 8565

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 29 12 4 2 0 3 81 6 164472
2017 Part-time 51 27 12 4 2 0 4 81 7 8554

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 29 38 14 6 0 0 41 21 165000
2017 Part-time 19 35 31 10 4 0 1 55 14 8573

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 20 40 21 10 0 0 31 29 164447
2017 Part-time 7 15 35 26 16 0 1 42 22 8542

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 40 16 9 6 4 0 67 16 164761
2017 Part-time 26 37 16 8 5 7 1 69 14 8555

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 37 17 15 11 2 0 56 26 164803
2017 Part-time 24 38 16 11 7 3 1 64 19 8561
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 17 83 164715
2017 Part-time 18 82 8554
2014 Full-time 15 85 170877
2014 Part-time 18 82 9073

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 78 22 27767
2017 Part-time 83 17 1648
2014 Full-time 77 23 25599
2014 Part-time 84 16 1678

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 35 6 8 4 0 1 82 12 21706
2017 Part-time 52 32 4 6 4 1 1 86 10 1374
2014 Full-time 49 33 6 8 4 0 0 82 11 19922
2014 Part-time 56 30 5 6 2 0 0 87 8 1432
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 24 19 11 12 4 1 32 68 165009
2017 Part-time 22 21 20 14 18 4 1 23 77 8575

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 105316
2017 Part-time 40 6095

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 105316
2017 Part-time 44 6095

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 105316
2017 Part-time 35 6095

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 105316
2017 Part-time 27 6095

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 105316
2017 Part-time 6 6095

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 105316
2017 Part-time 35 6095

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 7 48 18 10 4 14 103236
2017 Part-time 5 49 18 11 4 14 5952

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 21 16 17 24 2 9 36 46 106082
2017 Part-time 16 24 13 17 21 2 7 44 42 6130

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 4 10 13 17 45 3 9 15 70 106035
2017 Part-time 6 13 12 17 42 2 8 21 66 6123
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