2017 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 45 10 6 5 2 0 78 11 69
2017 Non-Aboriginal 45 39 7 6 3 0 0 85 9 790
2014 Aboriginal 31 50 8 7 4 0 0 81 11 72
2014 Non-Aboriginal 43 36 10 8 3 0 0 79 11 1002
2011 Aboriginal 33 41 13 4 8 0 2 75 13 49
2011 Non-Aboriginal 39 37 11 8 5 0 0 76 13 943
2008 Aboriginal 50 27 8 4 8 4 0 80 12 26
2008 Non-Aboriginal 40 38 12 6 4 0 0 78 10 662

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 36 14 7 15 3 0 63 23 69
2017 Non-Aboriginal 40 34 10 9 6 0 0 74 15 791

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 51 35 9 3 1 0 0 87 4 68
2017 Non-Aboriginal 60 31 7 1 1 0 0 91 3 789
2014 Aboriginal 65 31 3 0 1 0 0 96 1 72
2014 Non-Aboriginal 67 22 7 2 1 0 0 90 3 1002
2011 Aboriginal 47 43 2 2 2 2 2 93 4 49
2011 Non-Aboriginal 62 27 7 2 1 0 0 89 3 946

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 30 14 8 4 2 0 73 12 68
2017 Non-Aboriginal 49 35 8 5 2 0 0 84 7 788
2014 Aboriginal 46 38 6 6 6 0 0 83 11 72
2014 Non-Aboriginal 50 32 9 5 3 0 0 82 9 1001
2011 Aboriginal 39 39 8 4 8 0 2 79 13 49
2011 Non-Aboriginal 45 39 7 6 3 0 0 84 9 945
2008 Aboriginal 42 35 12 0 8 4 0 80 8 26
2008 Non-Aboriginal 44 38 11 6 2 0 0 82 8 666

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 31 11 9 13 4 0 66 22 67
2017 Non-Aboriginal 48 26 14 7 5 0 0 74 11 790
2014 Aboriginal 31 28 17 15 8 1 0 59 24 72
2014 Non-Aboriginal 43 29 14 8 6 1 0 72 13 1001
2011 Aboriginal 29 17 19 15 15 4 2 49 31 49
2011 Non-Aboriginal 35 30 16 9 9 1 0 65 18 944

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 32 37 6 11 13 2 0 70 24 68
2017 Non-Aboriginal 48 29 13 7 4 0 0 77 11 788
2014 Aboriginal 31 25 18 22 4 0 0 56 26 72
2014 Non-Aboriginal 44 30 12 9 5 0 0 74 14 1001
2011 Aboriginal 27 25 19 10 15 2 2 54 26 49
2011 Non-Aboriginal 34 34 14 10 8 0 0 68 18 941
2008 Aboriginal 27 23 27 8 12 4 0 52 20 26
2008 Non-Aboriginal 39 33 13 10 5 0 0 72 15 666

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 16 14 14 17 7 0 52 33 67
2017 Non-Aboriginal 42 21 17 9 8 2 1 65 17 790
2014 Aboriginal 31 15 22 13 17 3 0 47 30 72
2014 Non-Aboriginal 41 19 14 12 10 3 2 63 22 1001
2011 Aboriginal 20 24 15 17 16 6 2 48 36 49
2011 Non-Aboriginal 34 23 16 11 11 4 1 60 24 943
2008 Aboriginal 19 23 15 8 23 12 0 48 35 26
2008 Non-Aboriginal 32 23 17 14 10 4 1 58 25 666
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 25 7 10 8 4 0 75 18 69
2017 Non-Aboriginal 50 28 10 5 4 2 2 81 9 790
2014 Aboriginal 39 28 14 11 8 0 0 67 19 72
2014 Non-Aboriginal 52 27 9 4 4 1 3 82 8 999
2011 Aboriginal 34 27 13 8 12 2 4 65 21 49
2011 Non-Aboriginal 43 30 12 7 5 2 2 75 13 946
2008 Aboriginal 23 27 15 15 15 4 0 52 32 26
2008 Non-Aboriginal 41 29 12 6 7 3 2 74 13 666

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 36 6 9 8 0 0 77 17 69
2017 Non-Aboriginal 47 32 9 5 4 1 2 81 10 788
2014 Aboriginal 38 32 8 11 10 1 0 70 21 72
2014 Non-Aboriginal 47 30 10 7 4 0 2 79 11 1002
2011 Aboriginal 32 29 10 7 16 2 4 65 24 49
2011 Non-Aboriginal 42 32 9 9 7 1 1 75 16 942
2008 Aboriginal 15 35 15 15 15 4 0 52 32 26
2008 Non-Aboriginal 38 33 10 8 8 1 2 73 16 666

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 53 21 7 11 8 0 0 74 19 68
2017 Non-Aboriginal 55 25 8 6 4 0 1 81 10 789
2014 Aboriginal 50 19 10 13 8 0 0 69 21 72
2014 Non-Aboriginal 55 25 9 5 4 0 2 81 9 1000

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 40 12 9 10 2 0 69 19 69
2017 Non-Aboriginal 38 31 13 8 7 3 0 71 16 791
2014 Aboriginal 35 25 11 15 14 0 0 60 29 72
2014 Non-Aboriginal 38 33 11 8 7 3 0 73 15 1000
2011 Aboriginal 26 21 23 4 14 10 2 54 20 49
2011 Non-Aboriginal 31 30 15 11 9 4 0 63 21 939

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 36 15 6 13 0 0 67 18 68
2017 Non-Aboriginal 38 29 14 11 7 2 0 68 18 789
2014 Aboriginal 36 24 10 11 19 0 0 60 31 72
2014 Non-Aboriginal 37 32 13 10 7 1 0 70 17 999
2011 Aboriginal 27 28 15 6 18 4 2 58 26 49
2011 Non-Aboriginal 29 30 16 10 12 2 1 61 23 940
2008 Aboriginal 27 12 12 15 23 8 4 43 43 26
2008 Non-Aboriginal 32 29 16 9 10 2 1 63 20 664

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 34 5 14 18 4 0 61 33 69
2017 Non-Aboriginal 29 31 16 12 8 3 0 63 21 789
2014 Aboriginal 22 26 17 14 18 3 0 50 33 72
2014 Non-Aboriginal 29 32 15 12 7 3 0 64 20 1001
2011 Aboriginal 20 23 21 12 16 6 2 47 31 49
2011 Non-Aboriginal 21 34 18 13 10 4 1 58 24 943
2008 Aboriginal 19 23 23 12 12 12 0 48 26 26
2008 Non-Aboriginal 24 34 16 12 8 4 1 61 22 667

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 30 7 14 14 4 0 64 29 69
2017 Non-Aboriginal 35 29 14 9 9 4 0 67 19 791
2014 Aboriginal 26 25 13 13 18 6 0 54 32 72
2014 Non-Aboriginal 34 27 15 10 9 4 0 64 21 1002
2011 Aboriginal 24 26 15 4 16 12 2 59 24 49
2011 Non-Aboriginal 28 31 15 11 10 5 0 61 23 944
2008 Aboriginal 27 15 15 12 15 15 0 50 32 26
2008 Non-Aboriginal 27 29 16 10 9 7 1 61 21 667

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 24 28 13 20 11 1 2 54 33 69
2017 Non-Aboriginal 28 35 12 14 9 2 0 64 24 790
2014 Aboriginal 21 36 15 10 17 1 0 58 27 72
2014 Non-Aboriginal 29 31 14 15 9 2 1 61 24 1002
2011 Aboriginal 12 27 13 20 21 6 2 42 44 49
2011 Non-Aboriginal 21 34 13 18 12 2 0 56 30 944
2008 Aboriginal 19 27 8 19 23 4 0 48 44 26
2008 Non-Aboriginal 24 36 13 15 9 1 0 61 25 666
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 28 20 4 14 0 0 61 19 69
2017 Non-Aboriginal 35 37 11 9 7 0 0 72 16 790
2014 Aboriginal 28 33 13 11 15 0 0 61 26 72
2014 Non-Aboriginal 35 33 11 13 7 0 1 69 20 1002
2011 Aboriginal 28 30 14 14 10 0 4 60 25 49
2011 Non-Aboriginal 29 37 13 11 10 0 0 67 21 946

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 40 6 18 7 2 0 68 25 69
2017 Non-Aboriginal 37 40 9 9 5 0 0 77 14 790

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 16 27 19 11 16 9 2 48 30 69
2017 Non-Aboriginal 18 25 16 12 8 17 4 55 25 789
2014 Aboriginal 13 27 13 11 21 15 0 47 38 71
2014 Non-Aboriginal 18 23 15 14 11 15 5 51 31 1002

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 24 14 6 8 0 1 71 15 69
2017 Non-Aboriginal 44 33 9 8 4 0 1 78 13 790
2014 Aboriginal 43 26 10 14 7 0 0 69 21 72
2014 Non-Aboriginal 43 33 11 6 5 0 2 78 11 1001
2011 Aboriginal 28 32 11 10 14 4 2 63 26 49
2011 Non-Aboriginal 37 34 11 10 6 0 2 73 16 946
2008 Aboriginal 23 19 12 31 8 8 0 46 42 26
2008 Non-Aboriginal 34 34 12 9 8 1 2 70 17 666

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 35 12 7 0 0 9 79 8 13
2017 Non-Aboriginal 38 31 10 7 4 1 8 76 12 239
2014 Aboriginal 29 29 7 21 7 0 7 62 31 14
2014 Non-Aboriginal 37 34 9 5 2 3 11 81 8 276

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 40 7 10 10 3 0 73 20 69
2017 Non-Aboriginal 44 34 9 7 4 1 1 79 12 789
2014 Aboriginal 29 44 4 11 8 3 0 76 20 72
2014 Non-Aboriginal 41 36 8 9 3 1 2 79 12 1001
2011 Aboriginal 37 24 4 16 8 8 2 68 27 49
2011 Non-Aboriginal 41 33 11 8 5 2 1 76 14 945
2008 Aboriginal 27 46 12 8 4 4 0 76 12 26
2008 Non-Aboriginal 42 35 7 8 5 2 1 79 13 667

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 27 8 13 13 6 0 65 27 69
2017 Non-Aboriginal 42 26 10 8 6 7 1 74 15 790
2014 Aboriginal 26 35 13 11 10 6 0 65 22 72
2014 Non-Aboriginal 40 25 10 9 6 7 3 73 16 1001
2011 Aboriginal 46 12 7 11 15 9 2 64 28 48
2011 Non-Aboriginal 42 25 11 7 7 6 1 72 15 943
2008 Aboriginal 35 19 12 12 12 12 0 61 26 26
2008 Non-Aboriginal 44 22 12 8 5 6 2 72 15 667

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 32 10 10 14 0 0 66 24 69
2017 Non-Aboriginal 41 35 8 8 5 1 1 78 14 789
2014 Aboriginal 39 31 11 11 8 0 0 69 19 72
2014 Non-Aboriginal 45 31 9 9 5 0 1 76 14 1002
2011 Aboriginal 25 39 6 8 17 2 2 67 27 49
2011 Non-Aboriginal 34 37 12 9 6 0 3 73 15 945
2008 Aboriginal 0 65 19 4 4 8 0 71 8 26
2008 Non-Aboriginal 36 35 12 9 5 0 2 73 14 666

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 36 4 6 7 2 0 83 13 69
2017 Non-Aboriginal 54 31 8 5 2 0 0 86 7 789
2014 Aboriginal 42 39 7 7 6 0 0 81 13 72
2014 Non-Aboriginal 50 32 9 6 3 0 0 82 9 1002
2011 Aboriginal 29 36 18 11 2 0 4 68 13 49
2011 Non-Aboriginal 49 32 9 6 3 0 1 82 9 945
2008 Aboriginal 38 35 12 4 8 4 0 76 12 26
2008 Non-Aboriginal 43 37 11 6 3 0 0 80 9 667

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 41 42 6 5 5 2 0 84 10 69
2017 Non-Aboriginal 57 32 5 4 2 0 0 89 6 790
2014 Aboriginal 51 38 3 7 1 0 0 89 8 72
2014 Non-Aboriginal 57 30 6 5 2 0 0 86 7 1001
2011 Aboriginal 31 39 12 8 6 2 2 72 15 49
2011 Non-Aboriginal 52 33 8 5 2 0 0 85 7 946
2008 Aboriginal 42 38 8 4 4 4 0 84 8 26
2008 Non-Aboriginal 51 35 7 3 3 0 0 86 7 667

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 32 31 7 10 18 2 0 64 28 69
2017 Non-Aboriginal 37 31 12 10 6 5 0 72 16 789
2014 Aboriginal 37 30 11 8 14 0 0 66 23 71
2014 Non-Aboriginal 37 29 12 11 7 4 1 69 18 1000
2011 Aboriginal 18 29 8 12 25 6 2 51 40 49
2011 Non-Aboriginal 29 30 14 11 12 3 1 61 25 945
2008 Aboriginal 23 38 12 4 15 8 0 67 21 26
2008 Non-Aboriginal 31 35 15 9 8 1 1 68 17 667

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 28 6 6 27 3 4 58 36 69
2017 Non-Aboriginal 18 20 12 18 20 5 8 43 43 787
2014 Aboriginal 14 28 11 15 28 1 3 43 45 72
2014 Non-Aboriginal 16 18 13 17 23 2 10 39 46 1002
2011 Aboriginal 12 23 10 8 35 4 8 40 49 49
2011 Non-Aboriginal 10 17 15 20 28 2 8 30 53 947
2008 Aboriginal 12 19 15 12 38 4 0 32 52 26
2008 Non-Aboriginal 11 21 15 18 26 2 6 35 48 662

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 35 9 13 6 0 0 72 19 68
2017 Non-Aboriginal 43 35 8 9 5 0 0 78 14 789
2014 Aboriginal 33 36 6 15 10 0 0 69 25 72
2014 Non-Aboriginal 36 38 9 10 7 0 1 74 16 1002
2011 Aboriginal 26 28 15 16 12 2 2 55 29 49
2011 Non-Aboriginal 37 35 11 9 7 0 0 73 16 943

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 30 12 12 8 0 0 69 19 68
2017 Non-Aboriginal 43 35 9 8 5 0 0 78 13 787
2014 Aboriginal 33 39 8 14 6 0 0 72 19 72
2014 Non-Aboriginal 41 34 12 8 5 0 1 75 13 1001

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 20 19 12 13 2 0 56 25 68
2017 Non-Aboriginal 44 34 11 6 5 0 0 79 10 789
2014 Aboriginal 33 25 7 19 13 1 1 60 33 72
2014 Non-Aboriginal 42 35 10 8 4 0 1 78 12 1002
2011 Aboriginal 30 30 15 8 6 2 8 67 16 49
2011 Non-Aboriginal 40 39 10 7 4 0 0 79 11 945

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 41 11 8 8 3 1 72 17 68
2017 Non-Aboriginal 33 37 15 8 4 2 1 72 13 788

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 34 12 8 1 2 0 78 10 69
2017 Non-Aboriginal 56 29 6 6 4 0 0 85 10 791
2014 Aboriginal 42 36 10 4 8 0 0 78 13 72
2014 Non-Aboriginal 51 29 8 6 4 0 1 81 11 1001
2011 Aboriginal 35 33 13 8 6 0 6 72 14 49
2011 Non-Aboriginal 46 30 9 9 4 0 2 77 14 946

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 9 13 11 12 6 12 56 28 69
2017 Non-Aboriginal 40 23 9 6 5 2 16 77 13 791
2014 Aboriginal 28 18 10 6 18 3 18 58 30 72
2014 Non-Aboriginal 36 21 8 8 7 2 19 72 18 1002
2011 Aboriginal 25 15 10 8 22 4 16 50 37 49
2011 Non-Aboriginal 29 24 11 7 11 1 17 64 22 945
2008 Aboriginal 23 19 4 12 27 8 8 50 45 26
2008 Non-Aboriginal 34 21 10 9 9 1 16 67 21 665

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 38 29 4 4 0 1 62 8 69
2017 Non-Aboriginal 38 35 14 8 3 0 3 75 11 791
2014 Aboriginal 29 35 13 14 8 1 0 65 23 72
2014 Non-Aboriginal 41 33 14 6 4 0 2 76 10 1002
2011 Aboriginal 32 29 23 4 10 0 2 62 15 49
2011 Non-Aboriginal 37 36 14 8 5 0 1 74 13 943
2008 Aboriginal 23 38 15 12 8 4 0 64 20 26
2008 Non-Aboriginal 33 35 18 8 5 0 1 69 13 666

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 57 26 9 3 4 0 1 84 7 67
2017 Non-Aboriginal 61 22 4 4 3 2 4 87 8 789
2014 Aboriginal 64 17 7 3 6 3 1 84 9 72
2014 Non-Aboriginal 54 20 6 5 6 3 6 82 12 1001
2011 Aboriginal 37 31 4 6 14 4 4 74 22 49
2011 Non-Aboriginal 42 25 9 7 8 2 7 74 17 943

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Aboriginal 29 37 34 69
2017 Non-Aboriginal 28 37 35 789
2014 Aboriginal 19 43 38 72
2014 Non-Aboriginal 32 35 33 1002
2011 Aboriginal 41 29 30 49
2011 Non-Aboriginal 34 36 30 947

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Aboriginal 9 14 36 5 17 19 21
2017 Non-Aboriginal 12 11 54 5 13 4 225
2014 Aboriginal 7 0 64 14 9999 14 14
2014 Non-Aboriginal 18 9 55 7 9999 11 324
2011 Aboriginal 15 0 55 5 9999 24 20
2011 Non-Aboriginal 19 9 58 7 9999 7 319
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 36 9 8 4 3 0 79 12 68
2017 Non-Aboriginal 55 34 5 3 3 0 0 89 6 789
2014 Aboriginal 61 26 6 3 3 1 0 89 6 72
2014 Non-Aboriginal 57 32 6 3 2 0 0 89 5 1000
2011 Aboriginal 39 44 7 2 0 4 4 91 2 49
2011 Non-Aboriginal 52 33 8 5 2 0 0 85 7 946
2008 Aboriginal 54 35 4 0 4 4 0 92 4 26
2008 Non-Aboriginal 53 36 6 2 2 0 0 90 4 666

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 32 34 12 12 8 2 0 67 21 69
2017 Non-Aboriginal 37 39 11 8 4 1 0 77 13 791
2014 Aboriginal 31 42 8 7 11 1 0 73 18 72
2014 Non-Aboriginal 40 38 12 6 3 0 0 78 10 1002
2011 Aboriginal 35 20 19 18 7 0 2 56 25 49
2011 Non-Aboriginal 33 37 13 10 6 1 0 71 16 942

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 20 33 18 11 3 3 31 34 68
2017 Non-Aboriginal 8 18 37 20 13 1 3 35 27 789
2014 Aboriginal 17 24 32 17 8 0 3 26 41 72
2014 Non-Aboriginal 7 21 31 22 15 1 3 38 29 1001
2011 Aboriginal 16 15 31 22 10 0 4 34 33 48
2011 Non-Aboriginal 9 22 34 20 10 0 4 31 33 941
2008 Aboriginal 27 19 23 19 4 8 0 25 50 26
2008 Non-Aboriginal 11 22 32 23 10 0 2 34 34 666

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 20 19 22 21 3 6 46 33 68
2017 Non-Aboriginal 7 15 26 23 22 3 4 49 24 787
2014 Aboriginal 11 18 30 21 15 0 4 38 31 71
2014 Non-Aboriginal 6 14 24 26 25 2 3 53 21 1000
2011 Aboriginal 21 6 33 17 18 2 4 36 29 49
2011 Non-Aboriginal 10 16 24 25 19 2 4 47 28 941
2008 Aboriginal 12 23 23 23 12 8 0 38 38 26
2008 Non-Aboriginal 10 13 27 24 20 2 5 47 24 664

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 15 19 17 17 3 5 37 43 69
2017 Non-Aboriginal 9 13 25 24 23 2 5 51 23 788
2014 Aboriginal 15 15 24 27 13 1 4 42 33 71
2014 Non-Aboriginal 8 12 26 25 24 1 4 52 21 1001
2011 Aboriginal 21 16 25 12 16 4 6 31 41 49
2011 Non-Aboriginal 12 17 25 22 18 1 5 43 30 941
2008 Aboriginal 20 20 20 24 12 4 0 38 42 25
2008 Non-Aboriginal 10 14 25 24 21 1 4 48 25 663

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 4 16 28 22 20 6 4 46 23 69
2017 Non-Aboriginal 5 11 28 29 23 1 3 54 17 787
2014 Aboriginal 6 27 27 24 14 0 3 39 33 71
2014 Non-Aboriginal 3 11 26 33 23 0 3 58 15 998
2011 Aboriginal 12 10 19 27 21 4 6 54 25 49
2011 Non-Aboriginal 6 12 29 30 19 1 4 51 19 942
2008 Aboriginal 12 8 27 35 12 4 4 50 21 26
2008 Non-Aboriginal 7 13 31 25 21 1 3 48 21 665

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 14 21 28 12 19 3 3 33 37 69
2017 Non-Aboriginal 11 18 25 22 18 2 4 42 31 787
2014 Aboriginal 23 23 18 20 11 3 3 33 48 71
2014 Non-Aboriginal 12 19 26 18 21 1 4 41 32 1000
2011 Aboriginal 25 23 12 10 19 4 6 33 53 49
2011 Non-Aboriginal 17 19 24 21 14 1 4 37 38 943
2008 Aboriginal 8 32 24 12 16 4 4 30 43 25
2008 Non-Aboriginal 11 19 26 20 17 1 6 40 32 662

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 22 14 16 23 10 4 45 38 69
2017 Non-Aboriginal 7 13 27 24 22 2 5 49 22 788
2014 Aboriginal 9 21 17 24 21 3 4 49 32 70
2014 Non-Aboriginal 5 12 24 28 25 2 5 57 18 999
2011 Aboriginal 20 18 16 11 24 4 6 39 43 49
2011 Non-Aboriginal 12 15 25 24 17 2 5 44 29 936
2008 Aboriginal 12 35 15 4 23 4 8 30 52 26
2008 Non-Aboriginal 10 18 28 24 12 3 5 39 30 665

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 15 15 26 15 18 3 7 37 34 69
2017 Non-Aboriginal 7 10 29 26 21 3 4 50 19 788
2014 Aboriginal 21 15 25 26 12 0 1 39 36 68
2014 Non-Aboriginal 7 15 28 24 21 2 4 47 23 998

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 17 10 15 13 0 0 63 27 69
2017 Non-Aboriginal 51 27 8 7 6 1 0 79 13 790
2014 Aboriginal 43 25 8 11 13 0 0 68 24 72
2014 Non-Aboriginal 48 27 9 9 6 0 1 75 15 1002

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 41 3 13 5 0 0 79 18 69
2017 Non-Aboriginal 54 33 5 5 3 0 0 87 8 789
2014 Aboriginal 40 32 6 14 8 0 0 72 22 72
2014 Non-Aboriginal 49 33 8 6 3 0 1 83 9 1002

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 28 11 7 4 0 0 78 11 68
2017 Non-Aboriginal 46 32 13 4 2 3 1 80 7 790
2014 Aboriginal 42 33 10 6 8 1 0 76 14 72
2014 Non-Aboriginal 47 30 10 4 2 5 1 83 6 1002

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 36 8 8 7 0 0 77 15 68
2017 Non-Aboriginal 50 35 8 4 2 1 0 85 6 787
2014 Aboriginal 36 36 6 18 4 0 0 72 22 72
2014 Non-Aboriginal 48 33 10 5 2 1 1 83 7 1001
2011 Aboriginal 35 31 8 10 11 4 2 70 21 49
2011 Non-Aboriginal 40 36 13 5 4 2 0 77 10 942

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 33 7 9 9 0 0 75 18 67
2017 Non-Aboriginal 56 32 6 3 2 0 0 88 6 788
2014 Aboriginal 39 36 7 10 7 1 0 76 17 72
2014 Non-Aboriginal 58 29 6 3 3 0 0 87 6 1002
2011 Aboriginal 36 37 6 4 11 4 2 78 15 49
2011 Non-Aboriginal 48 32 10 5 5 0 0 80 10 942
2008 Aboriginal 31 35 8 12 12 4 0 68 24 26
2008 Non-Aboriginal 45 34 10 5 5 0 0 80 10 665

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 33 13 4 19 3 1 63 24 69
2017 Non-Aboriginal 33 27 15 8 6 6 5 67 16 791
2014 Aboriginal 24 31 13 10 18 4 1 57 29 72
2014 Non-Aboriginal 33 27 13 10 8 4 5 66 20 1002

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 41 35 13 7 3 2 0 77 10 68
2017 Non-Aboriginal 53 35 6 2 1 2 0 91 3 790
2014 Aboriginal 47 33 6 10 0 4 0 84 10 72
2014 Non-Aboriginal 52 35 7 3 0 1 0 89 4 1002
2011 Aboriginal 33 41 13 2 4 4 4 80 6 49
2011 Non-Aboriginal 43 38 10 3 2 3 0 85 5 941

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 31 16 13 3 0 0 68 16 69
2017 Non-Aboriginal 43 31 11 8 4 3 1 77 12 790
2014 Aboriginal 38 33 17 4 8 0 0 71 13 72
2014 Non-Aboriginal 47 30 9 7 5 1 1 79 12 1002
2011 Aboriginal 29 26 8 9 17 8 4 62 29 49
2011 Non-Aboriginal 41 30 10 8 7 3 1 74 15 942
2008 Aboriginal 23 19 15 15 19 8 0 46 38 26
2008 Non-Aboriginal 39 32 10 8 6 4 1 75 15 667

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 27 18 13 2 3 0 67 15 69
2017 Non-Aboriginal 30 27 19 10 7 6 1 62 18 791
2014 Aboriginal 24 42 15 6 11 3 0 67 17 72
2014 Non-Aboriginal 33 31 15 9 5 5 1 69 15 1001
2011 Aboriginal 10 31 23 16 13 6 2 44 32 49
2011 Non-Aboriginal 22 33 19 11 7 7 1 60 19 938

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 22 15 17 14 5 5 49 34 69
2017 Non-Aboriginal 23 19 17 11 13 13 4 51 29 790
2014 Aboriginal 15 21 18 10 24 8 4 41 38 72
2014 Non-Aboriginal 22 18 16 13 12 12 7 49 30 1002
2011 Aboriginal 16 11 16 20 20 14 2 33 48 49
2011 Non-Aboriginal 19 20 18 12 12 13 6 48 30 940

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 46 3 11 1 0 0 85 12 69
2017 Non-Aboriginal 51 38 3 6 3 0 0 88 9 791
2014 Aboriginal 35 49 3 14 0 0 0 83 14 72
2014 Non-Aboriginal 53 36 3 5 2 0 0 90 7 1002
2011 Aboriginal 49 27 2 15 6 0 2 77 21 49
2011 Non-Aboriginal 48 41 3 6 1 0 0 89 8 947
2008 Aboriginal 27 54 0 8 8 4 0 84 16 26
2008 Non-Aboriginal 50 38 3 6 2 0 0 89 8 665

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 48 29 5 13 4 0 0 77 17 69
2017 Non-Aboriginal 59 26 4 6 4 0 0 86 10 789
2014 Aboriginal 53 28 7 6 7 0 0 81 13 72
2014 Non-Aboriginal 57 24 5 7 5 0 1 82 13 1001
2011 Aboriginal 41 27 0 15 10 2 6 73 27 49
2011 Non-Aboriginal 52 31 6 6 4 0 0 83 11 942

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 42 7 4 1 0 0 88 6 69
2017 Non-Aboriginal 58 29 6 4 2 0 0 88 6 790
2014 Aboriginal 50 35 10 4 1 0 0 85 6 72
2014 Non-Aboriginal 58 29 6 4 1 0 1 88 6 1001

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 69 23 0 2 3 3 1 96 4 69
2017 Non-Aboriginal 77 16 4 1 1 0 1 94 2 788
2014 Aboriginal 67 22 6 4 0 1 0 90 4 72
2014 Non-Aboriginal 77 17 3 2 1 0 1 94 3 1001
2011 Aboriginal 70 12 8 4 2 0 4 85 6 49
2011 Non-Aboriginal 73 19 3 3 1 1 0 93 4 946
2008 Aboriginal 42 38 8 4 4 4 0 84 8 26
2008 Non-Aboriginal 73 19 5 2 1 0 0 92 3 665

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 25 5 5 4 0 3 85 10 69
2017 Non-Aboriginal 69 17 4 7 2 0 1 87 9 790
2014 Aboriginal 67 24 3 6 1 0 0 90 7 72
2014 Non-Aboriginal 68 17 4 6 3 0 2 87 9 1001
2011 Aboriginal 56 20 7 4 6 0 8 82 11 49
2011 Non-Aboriginal 62 22 5 6 3 0 2 85 10 946
2008 Aboriginal 31 27 12 19 8 4 0 60 28 26
2008 Non-Aboriginal 60 23 6 8 3 0 1 83 11 666

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 68 16 5 1 3 1 5 90 4 69
2017 Non-Aboriginal 69 18 3 5 2 0 2 89 8 789
2014 Aboriginal 65 21 4 1 3 1 4 91 4 72
2014 Non-Aboriginal 73 16 3 4 2 0 2 90 6 1001
2011 Aboriginal 58 13 4 8 6 2 10 80 15 49
2011 Non-Aboriginal 71 18 4 4 2 0 1 90 6 941
2008 Aboriginal 50 19 4 8 12 4 4 75 21 26
2008 Non-Aboriginal 65 19 5 5 3 0 3 86 8 667

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 75 12 4 1 3 1 4 91 4 69
2017 Non-Aboriginal 82 11 3 2 1 0 3 95 3 789
2014 Aboriginal 76 11 4 4 1 0 3 90 6 72
2014 Non-Aboriginal 82 10 2 2 1 0 3 95 4 1001
2011 Aboriginal 58 12 8 2 8 2 10 80 11 49
2011 Non-Aboriginal 81 11 2 2 1 0 2 94 4 942
2008 Aboriginal 54 19 4 4 12 4 4 79 17 26
2008 Non-Aboriginal 77 11 3 5 1 0 3 91 6 665

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 25 4 4 1 1 4 90 6 68
2017 Non-Aboriginal 64 21 5 4 1 1 3 88 6 790
2014 Aboriginal 60 22 7 0 6 1 4 87 6 72
2014 Non-Aboriginal 67 19 6 4 2 1 2 87 6 1000

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 61 19 6 5 1 3 4 87 7 69
2017 Non-Aboriginal 68 19 5 1 1 2 4 92 2 790
2014 Aboriginal 68 15 6 1 4 4 1 88 6 72
2014 Non-Aboriginal 70 17 5 2 1 3 4 92 3 1000
2011 Aboriginal 51 20 11 2 0 6 10 85 3 49
2011 Non-Aboriginal 65 19 5 2 2 2 5 90 4 946
2008 Aboriginal 58 23 4 4 4 8 0 88 8 26
2008 Non-Aboriginal 65 18 7 2 1 2 5 89 3 666

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 30 70 69
2017 Non-Aboriginal 17 83 789
2014 Aboriginal 29 71 72
2014 Non-Aboriginal 15 85 1001

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Aboriginal 53 21
2017 Non-Aboriginal 47 135
2014 Aboriginal 76 21
2014 Non-Aboriginal 46 152

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Aboriginal 69 21
2017 Non-Aboriginal 74 135
2014 Aboriginal 67 21
2014 Non-Aboriginal 63 152

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 4 135
2014 Aboriginal 0 21
2014 Non-Aboriginal 6 152

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 21
2017 Non-Aboriginal 5 135
2014 Non-Aboriginal 4 152

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 6 135

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Aboriginal 44 21
2017 Non-Aboriginal 45 135
2014 Aboriginal 48 21
2014 Non-Aboriginal 40 153

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Aboriginal 55 21
2017 Non-Aboriginal 41 135
2014 Aboriginal 38 21
2014 Non-Aboriginal 36 153

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Aboriginal 72 21
2017 Non-Aboriginal 47 135
2014 Aboriginal 62 21
2014 Non-Aboriginal 38 153

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Aboriginal 33 21
2017 Non-Aboriginal 45 135
2014 Aboriginal 33 21
2014 Non-Aboriginal 41 153

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Aboriginal 56 21
2017 Non-Aboriginal 26 135
2014 Aboriginal 43 21
2014 Non-Aboriginal 26 153

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Aboriginal 56 21
2017 Non-Aboriginal 58 135
2014 Aboriginal 52 21
2014 Non-Aboriginal 57 153

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 37 135
2014 Aboriginal 38 21
2014 Non-Aboriginal 37 153

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 21
2014 Aboriginal 0 21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 5 135
2014 Non-Aboriginal 5 153

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 9 135
2014 Non-Aboriginal 11 153

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Aboriginal 70 21
2017 Non-Aboriginal 50 135
2014 Aboriginal 57 21
2014 Non-Aboriginal 42 153

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 30 135
2014 Aboriginal 29 21
2014 Non-Aboriginal 23 153

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 135
2014 Non-Aboriginal 14 153

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 66 21
2017 Non-Aboriginal 50 135
2014 Aboriginal 67 21
2014 Non-Aboriginal 54 153

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 27 21
2017 Non-Aboriginal 29 135
2014 Aboriginal 33 21
2014 Non-Aboriginal 27 153

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 21 135
2014 Aboriginal 33 21
2014 Non-Aboriginal 18 153

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 11 135
2014 Non-Aboriginal 11 153

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 14 135
2014 Aboriginal 24 21
2014 Non-Aboriginal 8 153

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 4 135
2014 Aboriginal 0 21
2014 Non-Aboriginal 5 153

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 9 135
2014 Non-Aboriginal 14 153

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 135
2014 Non-Aboriginal 8 153

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 28 135
2014 Non-Aboriginal 22 153

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 130
2014 Non-Aboriginal 8 145

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 130
2014 Non-Aboriginal 19 145

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 6 130
2014 Non-Aboriginal 12 145

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 6 130
2014 Non-Aboriginal 4 145

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 130
2014 Non-Aboriginal 8 145

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 130
2014 Aboriginal 0 21
2014 Non-Aboriginal 6 145

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 20
2017 Non-Aboriginal 9 130
2014 Non-Aboriginal 10 145

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 130
2014 Non-Aboriginal 5 145

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 130
2014 Non-Aboriginal 8 145

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 42 20
2017 Non-Aboriginal 30 130
2014 Aboriginal 29 21
2014 Non-Aboriginal 29 145

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 6 130
2014 Non-Aboriginal 12 145

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 44 20
2017 Non-Aboriginal 43 130
2014 Aboriginal 48 21
2014 Non-Aboriginal 53 145

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 65 20
2017 Non-Aboriginal 49 130
2014 Aboriginal 52 21
2014 Non-Aboriginal 52 145

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 130

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 130
2014 Non-Aboriginal 9 145

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 100 0 21
2017 Non-Aboriginal 88 12 135

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 11 22 9 12 16 8 43 29 69
2017 Non-Aboriginal 20 14 16 7 5 26 12 55 20 790
2014 Aboriginal 21 15 18 6 14 19 7 49 26 72
2014 Non-Aboriginal 20 13 15 8 5 28 10 54 21 1001

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 23 17 3 14 7 1 64 18 69
2017 Non-Aboriginal 36 23 17 7 5 11 1 67 13 790
2014 Aboriginal 31 18 21 11 8 11 0 55 22 72
2014 Non-Aboriginal 34 26 17 6 4 11 2 69 12 1001
2011 Aboriginal 26 28 23 6 6 9 2 61 13 49
2011 Non-Aboriginal 34 31 17 6 5 7 1 70 11 941

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 13 87 68
2017 Non-Aboriginal 7 93 786
2014 Aboriginal 15 85 72
2014 Non-Aboriginal 5 95 999

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 30 51
2014 Non-Aboriginal 34 53

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 82 51
2014 Aboriginal 82 11
2014 Non-Aboriginal 87 53

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-Aboriginal 9 53

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2014 Non-Aboriginal 0 53

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 51
2014 Aboriginal 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 19 51
2014 Aboriginal 73 11
2014 Non-Aboriginal 12 52

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 20 51
2014 Non-Aboriginal 15 52

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 15 51
2014 Aboriginal 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 23 51
2014 Non-Aboriginal 35 52

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 22 51
2014 Aboriginal 45 11
2014 Non-Aboriginal 31 52

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-Aboriginal 0 52

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 51
2014 Aboriginal 0 11
2014 Non-Aboriginal 15 52

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 16 51
2014 Aboriginal 0 11
2014 Non-Aboriginal 17 52

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 51
2014 Aboriginal 0 11
2014 Non-Aboriginal 0 52

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 19 51
2014 Non-Aboriginal 27 52

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 26 51
2014 Non-Aboriginal 31 52

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 18 51
2014 Non-Aboriginal 17 52

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 51
2014 Non-Aboriginal 13 52

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 51
2014 Aboriginal 0 11
2014 Non-Aboriginal 10 52

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 50 51
2014 Non-Aboriginal 48 52

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 11 49
2014 Aboriginal 0 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-Aboriginal 0 50

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-Aboriginal 14 50

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2014 Non-Aboriginal 10 50

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 13 49
2014 Non-Aboriginal 32 50

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-Aboriginal 14 50

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 49 49
2014 Aboriginal 55 11
2014 Non-Aboriginal 54 50

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 61 49
2014 Aboriginal 55 11
2014 Non-Aboriginal 58 50

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 12 49
2014 Aboriginal 0 11
2014 Non-Aboriginal 14 50

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 81 19 51

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 11 23 5 9 21 10 46 20 69
2017 Non-Aboriginal 20 12 15 2 2 35 13 63 8 791
2014 Aboriginal 18 10 25 6 6 31 6 43 17 72
2014 Non-Aboriginal 21 13 15 2 2 34 13 63 8 1000

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 24 15 7 7 7 4 68 16 68
2017 Non-Aboriginal 37 25 15 3 2 16 3 76 6 788
2014 Aboriginal 29 24 19 8 6 14 0 61 16 72
2014 Non-Aboriginal 37 25 16 3 2 15 2 75 6 999
2011 Aboriginal 30 31 15 12 2 7 4 68 15 49
2011 Non-Aboriginal 40 30 14 4 2 9 0 77 7 945

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 27 73 69
2017 Non-Aboriginal 16 84 790
2014 Aboriginal 18 82 72
2014 Non-Aboriginal 15 85 1001

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 74 26 18
2017 Non-Aboriginal 81 19 128
2014 Aboriginal 62 38 13
2014 Non-Aboriginal 84 16 153

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 21 0 7 7 0 7 85 15 13
2017 Non-Aboriginal 58 30 5 5 2 0 1 89 7 104
2014 Non-Aboriginal 70 19 4 5 2 0 1 89 7 129

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 19 32 15 5 1 3 24 70 9 69
2017 Non-Aboriginal 26 36 6 6 3 2 20 80 12 791
2014 Aboriginal 24 22 10 6 6 1 32 69 17 72
2014 Non-Aboriginal 26 38 7 4 1 2 22 84 7 1001
2011 Aboriginal 18 58 4 8 0 0 12 86 9 49
2011 Non-Aboriginal 28 40 10 7 2 1 13 79 10 943
2008 Aboriginal 23 50 8 4 4 4 8 83 9 26
2008 Non-Aboriginal 28 38 11 5 3 2 13 77 10 666

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 8 12 24 4 1 17 34 41 11 69
2017 Non-Aboriginal 10 14 16 4 3 25 29 52 15 790
2014 Aboriginal 4 15 11 4 4 18 43 50 21 72
2014 Non-Aboriginal 12 14 16 3 3 22 31 53 13 1000
2011 Aboriginal 11 24 21 10 7 16 12 48 23 49
2011 Non-Aboriginal 11 16 21 6 6 24 16 45 20 943

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 24 20 18 2 1 8 25 67 6 69
2017 Non-Aboriginal 36 22 9 2 2 10 20 82 5 791
2014 Aboriginal 28 15 10 0 3 13 32 78 5 72
2014 Non-Aboriginal 35 24 8 2 1 7 22 84 5 1001
2011 Aboriginal 33 22 17 10 6 0 12 62 18 48
2011 Non-Aboriginal 34 26 13 4 2 8 13 76 7 945
2008 Aboriginal 27 35 8 0 12 12 8 76 14 26
2008 Non-Aboriginal 34 27 10 4 2 10 13 79 8 663

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 18 18 22 3 3 12 24 57 8 69
2017 Non-Aboriginal 30 24 10 3 2 11 20 79 6 791
2014 Aboriginal 23 13 13 4 4 13 31 63 15 71
2014 Non-Aboriginal 32 24 10 3 1 9 21 79 6 1000
2011 Aboriginal 25 22 26 8 5 2 12 55 15 49
2011 Non-Aboriginal 30 28 14 4 3 9 12 73 8 941
2008 Aboriginal 27 23 15 4 12 8 12 62 19 26
2008 Non-Aboriginal 35 27 9 6 3 7 12 77 12 667
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 18 11 6 7 0 0 76 12 67
2017 Non-Aboriginal 60 23 6 5 3 1 2 86 8 791

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 20 5 6 9 2 0 79 15 67
2017 Non-Aboriginal 61 24 7 3 3 1 2 86 6 791

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 39 14 9 11 1 0 65 21 69
2017 Non-Aboriginal 34 38 13 8 4 4 0 74 12 789

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 37 11 14 17 4 0 56 32 69
2017 Non-Aboriginal 29 37 15 9 7 2 0 68 17 789

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 24 20 14 7 1 3 57 22 69
2017 Non-Aboriginal 31 26 16 11 12 1 3 59 24 788

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 28 17 18 16 1 3 47 35 69
2017 Non-Aboriginal 19 30 28 13 9 0 1 49 22 789

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 28 28 30 9 3 0 1 57 12 68
2017 Non-Aboriginal 31 32 20 9 6 0 2 64 15 790

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 15 17 17 19 21 7 5 36 45 68
2017 Non-Aboriginal 24 23 22 15 12 0 2 49 28 787

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 17 15 4 3 1 13 75 8 68
2017 Non-Aboriginal 49 23 11 6 5 0 7 77 11 787

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 31 23 9 3 0 0 66 11 68
2017 Non-Aboriginal 37 29 18 9 5 0 0 67 15 785

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 30 13 13 6 0 0 69 18 68
2017 Non-Aboriginal 37 31 18 8 4 0 2 70 12 787

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 22 23 10 14 3 3 51 25 68
2017 Non-Aboriginal 32 30 20 11 5 0 1 63 17 788

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 31 12 12 13 0 0 63 25 68
2017 Non-Aboriginal 37 30 18 8 6 0 1 68 15 786

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 29 24 9 7 3 0 60 16 68
2017 Non-Aboriginal 40 34 14 7 3 0 1 75 10 785

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 18 7 8 1 0 1 84 9 69
2017 Non-Aboriginal 67 19 8 4 2 0 1 86 6 789

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 18 10 7 3 2 1 80 10 67
2017 Non-Aboriginal 74 11 7 3 2 0 3 87 6 789

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 51 31 7 5 5 0 0 83 10 69
2017 Non-Aboriginal 58 27 7 4 2 0 2 87 6 788

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 54 18 13 8 7 0 0 72 15 69
2017 Non-Aboriginal 60 19 8 6 4 0 3 81 10 787

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 12 4 0 3 1 16 92 4 68
2017 Non-Aboriginal 57 13 5 1 0 0 24 92 2 789

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 63 19 10 1 1 3 3 87 3 68
2017 Non-Aboriginal 70 17 6 2 1 0 5 92 2 787

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 7 10 0 6 3 4 83 6 69
2017 Non-Aboriginal 69 15 4 4 3 0 5 89 7 791

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 23 13 3 4 3 4 78 7 69
2017 Non-Aboriginal 53 28 10 4 1 0 3 85 5 788

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 7 25 34 23 9 1 1 33 32 69
2017 Non-Aboriginal 17 34 33 12 4 0 0 51 16 791

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 31 40 8 10 0 0 17 42 69
2017 Non-Aboriginal 6 15 39 26 13 0 1 40 21 788
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 34 19 10 10 0 4 23 77 69
2017 Non-Aboriginal 33 27 17 9 10 2 2 34 66 790

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 22 50
2017 Non-Aboriginal 28 491

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 27 50
2017 Non-Aboriginal 35 491

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 19 50
2017 Non-Aboriginal 19 491

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 21 50
2017 Non-Aboriginal 39 491

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Aboriginal 3 50
2017 Non-Aboriginal 6 491

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 51 50
2017 Non-Aboriginal 43 491

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Aboriginal 11 53 17 11 8 0 45
2017 Non-Aboriginal 8 55 15 7 3 12 486

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 23 21 13 10 2 9 51 25 51
2017 Non-Aboriginal 32 26 10 12 11 1 8 64 26 495

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 11 12 9 34 6 16 30 55 50
2017 Non-Aboriginal 5 12 12 14 35 4 19 21 63 495
Date modified: