2017 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	49	4	7	2	0	0	87	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	40	10	7	3	1	0	80	10	171
2017	University certificate or diploma below the bachelor's level	63	30	3	0	4	0	0	93	4	31
2017	Bachelor's degree	38	42	8	8	4	0	0	81	12	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	35	5	3	2	0	0	89	5	282
2014	Secondary or high school graduation certificate or equivalent or less	37	44	12	4	3	0	0	81	7	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	13	8	2	0	0	77	10	259
2014	University certificate or diploma below the bachelor's level	51	25	11	9	5	0	0	75	14	57
2014	Bachelor's degree	37	40	9	9	4	0	0	78	13	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	7	7	3	0	0	82	10	323
2011	Secondary or high school graduation certificate or equivalent or less	40	42	8	5	4	0	1	83	9	158
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	14	5	8	0	0	74	12	239
2011	University certificate or diploma below the bachelor's level	44	27	16	5	8	0	0	71	13	57
2011	Bachelor's degree	32	40	12	10	5	0	0	72	15	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	35	8	9	3	0	1	80	12	277
2008	Secondary or high school graduation certificate or equivalent or less	46	40	8	3	4	0	0	85	7	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	12	3	3	1	0	81	7	145
2008	University certificate or diploma below the bachelor's level	50	21	18	7	4	0	0	71	11	28
2008	Bachelor's degree	28	41	15	11	5	0	0	69	16	189
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	35	10	4	4	1	0	82	8	192

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	28	13	9	7	3	71	17	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	11	12	5	1	72	17	171
2017	University certificate or diploma below the bachelor's level	51	35	5	5	4	0	86	9	32
2017	Bachelor's degree	33	39	12	9	7	0	72	16	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	30	9	7	8	0	76	15	282

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	34	5	0	1	0	94	1	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	29	12	0	1	0	87	1	170
2017	University certificate or diploma below the bachelor's level	65	28	3	4	0	0	93	4	32
2017	Bachelor's degree	51	37	7	3	2	0	88	5	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	24	5	1	1	0	93	2	280
2014	Secondary or high school graduation certificate or equivalent or less	73	20	4	1	1	0	94	2	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	22	8	1	1	0	90	2	259
2014	University certificate or diploma below the bachelor's level	74	12	5	5	4	0	86	9	57
2014	Bachelor's degree	63	27	7	3	1	0	90	3	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	23	6	2	1	0	92	3	323
2011	Secondary or high school graduation certificate or equivalent or less	66	25	6	1	1	1	91	3	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	22	9	2	1	0	88	3	238
2011	University certificate or diploma below the bachelor's level	61	24	7	8	0	0	85	8	57
2011	Bachelor's degree	56	34	7	1	2	0	90	4	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	29	7	3	0	0	90	3	277

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	40	10	3	4	0	0	83	7	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	34	11	5	2	1	0	81	7	170
2017	University certificate or diploma below the bachelor's level	58	35	3	0	4	0	0	93	4	32
2017	Bachelor's degree	43	38	9	8	2	0	0	81	10	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	30	7	4	2	0	0	87	6	279
2014	Secondary or high school graduation certificate or equivalent or less	53	35	5	4	3	0	0	88	6	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	30	13	5	2	0	0	80	7	259
2014	University certificate or diploma below the bachelor's level	53	30	4	7	7	0	0	82	14	57
2014	Bachelor's degree	45	35	10	7	3	0	0	80	10	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	31	7	5	4	0	0	85	8	323
2011	Secondary or high school graduation certificate or equivalent or less	46	41	7	4	1	0	1	87	5	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	36	8	5	5	0	0	82	10	239
2011	University certificate or diploma below the bachelor's level	44	34	10	8	3	0	0	79	11	57
2011	Bachelor's degree	40	43	6	7	4	0	0	83	11	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38	5	7	2	0	0	86	9	276
2008	Secondary or high school graduation certificate or equivalent or less	46	43	5	2	5	0	0	89	6	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	34	11	5	3	0	0	81	8	146
2008	University certificate or diploma below the bachelor's level	39	32	21	7	0	0	0	71	7	28
2008	Bachelor's degree	34	41	13	9	2	0	1	75	12	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	35	10	3	1	1	0	85	4	194

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	34	9	5	4	0	0	82	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	25	18	5	4	2	0	72	10	169
2017	University certificate or diploma below the bachelor's level	47	35	12	3	4	0	0	81	7	32
2017	Bachelor's degree	42	31	14	9	4	1	0	73	13	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	20	13	7	8	0	0	73	15	281
2014	Secondary or high school graduation certificate or equivalent or less	45	30	13	5	6	0	0	75	12	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	28	15	10	3	1	0	71	14	259
2014	University certificate or diploma below the bachelor's level	30	33	18	7	11	2	0	64	18	57
2014	Bachelor's degree	39	30	14	8	8	1	0	69	16	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	27	13	8	5	1	0	74	13	323
2011	Secondary or high school graduation certificate or equivalent or less	33	29	18	11	8	0	1	63	19	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	28	19	8	9	1	0	63	18	237
2011	University certificate or diploma below the bachelor's level	23	30	21	12	11	2	0	54	24	57
2011	Bachelor's degree	32	32	15	9	12	1	0	65	21	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	29	13	8	9	1	0	70	17	277

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	35	6	5	4	0	0	84	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	31	16	4	4	1	0	76	8	170
2017	University certificate or diploma below the bachelor's level	59	28	9	4	0	0	0	87	4	32
2017	Bachelor's degree	40	33	13	11	3	0	0	74	14	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	24	11	7	6	0	0	76	13	279
2014	Secondary or high school graduation certificate or equivalent or less	45	30	15	5	4	0	0	75	10	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	31	12	10	3	0	0	75	13	259
2014	University certificate or diploma below the bachelor's level	28	33	19	12	7	0	0	61	19	57
2014	Bachelor's degree	39	31	12	11	6	1	0	71	17	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	27	10	10	6	0	0	75	15	323
2011	Secondary or high school graduation certificate or equivalent or less	34	35	13	11	7	0	1	69	18	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	31	15	9	7	1	0	68	17	236
2011	University certificate or diploma below the bachelor's level	26	28	22	16	8	0	0	54	24	56
2011	Bachelor's degree	30	36	13	10	10	0	0	66	20	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	11	10	7	1	0	71	18	277
2008	Secondary or high school graduation certificate or equivalent or less	39	33	15	7	6	1	0	72	13	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	13	8	7	0	0	73	14	146
2008	University certificate or diploma below the bachelor's level	36	32	21	7	4	0	0	68	11	28
2008	Bachelor's degree	29	39	14	12	5	0	0	69	17	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	24	11	11	4	1	0	74	15	194

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	16	22	7	6	1	1	64	13	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	20	17	11	7	4	0	64	18	169
2017	University certificate or diploma below the bachelor's level	44	33	19	0	4	0	0	77	4	32
2017	Bachelor's degree	36	26	13	10	11	3	1	64	22	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	15	18	8	9	3	1	64	18	281
2014	Secondary or high school graduation certificate or equivalent or less	43	20	13	9	8	4	2	68	18	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	19	18	13	9	2	0	60	22	258
2014	University certificate or diploma below the bachelor's level	32	19	21	14	14	0	0	51	28	57
2014	Bachelor's degree	37	19	16	12	11	3	2	59	25	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	18	12	11	10	3	3	65	23	323
2011	Secondary or high school graduation certificate or equivalent or less	36	23	18	9	9	3	1	62	19	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	24	18	10	12	2	0	59	22	237
2011	University certificate or diploma below the bachelor's level	25	16	21	13	16	8	0	45	32	56
2011	Bachelor's degree	30	25	14	12	14	5	1	58	27	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	24	12	14	10	4	1	62	25	276
2008	Secondary or high school graduation certificate or equivalent or less	40	21	15	8	11	6	0	64	20	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	23	16	15	11	3	1	56	27	147
2008	University certificate or diploma below the bachelor's level	25	36	11	18	7	4	0	63	26	28
2008	Bachelor's degree	23	26	21	16	12	2	0	51	28	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	20	16	13	8	5	1	60	23	193

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	26	9	3	5	5	2	81	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	28	11	3	4	4	1	81	7	171
2017	University certificate or diploma below the bachelor's level	63	28	7	0	3	0	0	90	3	32
2017	Bachelor's degree	48	31	9	5	5	1	1	80	10	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	25	10	8	4	1	3	78	12	282
2014	Secondary or high school graduation certificate or equivalent or less	49	29	11	4	4	1	2	81	8	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	27	10	4	3	0	1	82	8	259
2014	University certificate or diploma below the bachelor's level	51	19	18	5	5	0	2	71	11	57
2014	Bachelor's degree	51	28	8	6	4	2	2	82	10	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	27	10	5	4	1	5	81	9	322
2011	Secondary or high school graduation certificate or equivalent or less	44	28	16	6	3	1	2	74	10	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	29	11	7	8	2	1	74	15	239
2011	University certificate or diploma below the bachelor's level	28	34	10	13	10	4	2	66	23	57
2011	Bachelor's degree	44	30	9	8	6	1	1	76	14	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	29	12	6	4	2	4	76	11	276
2008	Secondary or high school graduation certificate or equivalent or less	48	25	12	5	5	4	0	76	11	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	14	3	9	2	0	73	13	147
2008	University certificate or diploma below the bachelor's level	50	21	11	11	4	0	4	74	15	28
2008	Bachelor's degree	36	31	13	7	9	4	0	70	16	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	29	9	8	5	4	6	76	15	194

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	32	9	4	4	0	1	82	8	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	30	12	4	4	0	0	79	9	171
2017	University certificate or diploma below the bachelor's level	51	34	6	6	3	0	0	85	8	32
2017	Bachelor's degree	42	39	8	7	3	1	1	81	11	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	28	7	6	6	1	4	81	12	280
2014	Secondary or high school graduation certificate or equivalent or less	51	32	9	4	4	0	0	83	8	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	32	7	7	2	0	0	83	10	259
2014	University certificate or diploma below the bachelor's level	42	32	12	9	5	0	0	74	14	57
2014	Bachelor's degree	45	31	10	6	6	0	1	77	12	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	27	11	9	4	0	5	74	14	323
2011	Secondary or high school graduation certificate or equivalent or less	47	25	12	6	8	1	1	73	14	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	29	8	8	6	1	0	77	15	238
2011	University certificate or diploma below the bachelor's level	25	34	15	12	11	2	2	61	24	57
2011	Bachelor's degree	38	38	8	9	6	0	1	77	15	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	33	8	10	7	0	4	74	17	275
2008	Secondary or high school graduation certificate or equivalent or less	39	37	12	5	5	2	0	77	11	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	9	7	11	1	0	73	18	147
2008	University certificate or diploma below the bachelor's level	39	29	18	7	4	0	4	70	11	28
2008	Bachelor's degree	33	34	11	12	10	1	0	68	22	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	30	10	7	6	2	7	75	14	194

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	20	8	5	5	1	82	10	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	25	9	4	3	0	83	8	169
2017	University certificate or diploma below the bachelor's level	71	15	4	8	3	0	85	11	32
2017	Bachelor's degree	51	28	9	7	4	1	80	11	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	25	8	9	5	3	79	14	282
2014	Secondary or high school graduation certificate or equivalent or less	58	26	6	5	4	0	84	10	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	24	6	5	4	0	86	9	257
2014	University certificate or diploma below the bachelor's level	54	18	18	4	7	0	72	11	57
2014	Bachelor's degree	50	28	11	5	6	1	79	11	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	23	11	7	3	4	78	11	323

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	36	6	7	7	0	0	80	14	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	18	7	4	7	0	69	12	171
2017	University certificate or diploma below the bachelor's level	45	29	14	12	0	0	0	74	12	32
2017	Bachelor's degree	34	32	13	12	7	2	0	67	20	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	28	11	6	10	3	1	72	17	282
2014	Secondary or high school graduation certificate or equivalent or less	39	35	11	5	8	3	0	75	14	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	13	11	5	2	0	70	17	258
2014	University certificate or diploma below the bachelor's level	28	35	12	11	11	4	0	65	22	57
2014	Bachelor's degree	33	35	11	8	9	4	1	71	18	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	28	11	7	6	4	0	75	14	322
2011	Secondary or high school graduation certificate or equivalent or less	30	31	14	16	5	2	1	64	21	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	15	8	12	4	0	63	21	236
2011	University certificate or diploma below the bachelor's level	28	28	21	6	9	9	0	61	16	57
2011	Bachelor's degree	29	31	13	12	11	4	0	62	24	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	27	16	9	8	6	1	64	19	273

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	34	8	8	5	1	0	79	13	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	18	9	6	4	0	65	16	170
2017	University certificate or diploma below the bachelor's level	50	22	16	9	3	0	0	72	12	31
2017	Bachelor's degree	36	28	14	12	9	1	0	65	21	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	27	12	11	9	1	1	68	20	281
2014	Secondary or high school graduation certificate or equivalent or less	38	34	10	7	9	2	0	74	16	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	17	10	7	0	0	66	17	259
2014	University certificate or diploma below the bachelor's level	25	32	16	16	12	0	0	56	28	57
2014	Bachelor's degree	35	31	12	11	8	2	1	67	20	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	29	12	8	7	0	1	73	16	321
2011	Secondary or high school graduation certificate or equivalent or less	35	21	22	12	8	1	1	57	21	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	30	16	10	14	4	0	59	24	235
2011	University certificate or diploma below the bachelor's level	23	26	22	10	14	5	0	52	25	57
2011	Bachelor's degree	25	36	12	10	16	2	0	62	26	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	31	13	9	11	2	3	65	21	275
2008	Secondary or high school graduation certificate or equivalent or less	31	31	18	9	10	1	2	63	20	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	25	19	8	14	3	1	57	23	147
2008	University certificate or diploma below the bachelor's level	25	39	21	4	7	0	4	67	11	28
2008	Bachelor's degree	26	32	17	12	10	3	0	60	22	188
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	23	12	9	9	2	3	69	19	193

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	36	14	8	4	4	0	74	12	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	30	16	16	5	7	0	59	23	171
2017	University certificate or diploma below the bachelor's level	39	29	12	17	3	0	0	68	20	32
2017	Bachelor's degree	26	32	17	12	11	3	0	59	24	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	31	11	11	12	3	1	65	24	282
2014	Secondary or high school graduation certificate or equivalent or less	28	37	14	10	6	4	0	69	17	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	33	21	10	7	5	0	60	18	259
2014	University certificate or diploma below the bachelor's level	21	30	14	19	14	2	0	52	34	57
2014	Bachelor's degree	27	31	14	16	8	4	1	60	25	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	30	14	11	7	2	1	67	19	323
2011	Secondary or high school graduation certificate or equivalent or less	26	38	13	12	7	3	1	67	20	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	31	23	11	10	5	0	53	23	238
2011	University certificate or diploma below the bachelor's level	17	29	24	13	11	7	0	49	26	57
2011	Bachelor's degree	18	37	17	14	12	1	0	56	27	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	32	15	14	9	5	1	59	25	276
2008	Secondary or high school graduation certificate or equivalent or less	25	34	20	8	9	3	0	61	18	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	35	18	12	12	3	0	58	24	147
2008	University certificate or diploma below the bachelor's level	25	32	18	11	7	7	0	62	19	28
2008	Bachelor's degree	14	39	19	14	8	6	0	56	24	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	27	11	14	6	5	2	67	21	194

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	29	11	8	5	8	1	74	14	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	27	17	11	9	6	0	61	20	171
2017	University certificate or diploma below the bachelor's level	47	20	24	7	3	0	0	67	9	32
2017	Bachelor's degree	33	30	13	9	12	3	0	65	21	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	30	10	10	11	3	1	69	21	282
2014	Secondary or high school graduation certificate or equivalent or less	33	30	15	6	9	6	1	68	16	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	30	17	12	8	7	0	60	21	259
2014	University certificate or diploma below the bachelor's level	25	32	14	9	18	4	0	58	27	57
2014	Bachelor's degree	30	27	14	12	11	4	1	60	25	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	22	13	10	9	2	0	67	20	323
2011	Secondary or high school graduation certificate or equivalent or less	30	33	14	9	11	2	1	65	20	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	29	20	9	12	6	0	57	22	238
2011	University certificate or diploma below the bachelor's level	26	23	23	6	9	14	0	57	17	56
2011	Bachelor's degree	23	33	13	15	12	5	0	59	28	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	29	12	11	9	6	1	66	21	277
2008	Secondary or high school graduation certificate or equivalent or less	27	27	15	10	11	8	1	61	24	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	30	17	10	14	7	0	57	25	147
2008	University certificate or diploma below the bachelor's level	21	39	25	0	7	7	0	65	8	28
2008	Bachelor's degree	19	33	20	13	8	7	0	56	23	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	24	13	8	6	7	4	70	16	194

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	39	6	10	8	0	0	75	18	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	15	12	9	3	1	62	22	171
2017	University certificate or diploma below the bachelor's level	41	26	10	14	6	3	0	69	21	32
2017	Bachelor's degree	24	34	12	21	8	1	0	59	29	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	33	11	12	12	1	1	65	24	282
2014	Secondary or high school graduation certificate or equivalent or less	31	36	16	7	9	1	0	68	16	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	32	17	15	9	3	0	58	25	259
2014	University certificate or diploma below the bachelor's level	23	40	7	11	18	2	0	64	29	57
2014	Bachelor's degree	25	32	13	18	10	2	1	58	28	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	27	13	14	8	1	1	63	23	323
2011	Secondary or high school graduation certificate or equivalent or less	24	35	16	14	7	3	1	61	22	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	37	15	14	14	4	0	56	29	237
2011	University certificate or diploma below the bachelor's level	19	24	19	19	12	7	0	46	34	57
2011	Bachelor's degree	17	32	14	23	13	1	0	50	36	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33	9	17	14	1	1	59	32	277
2008	Secondary or high school graduation certificate or equivalent or less	27	41	11	13	8	1	0	68	21	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	35	14	15	13	1	0	58	28	147
2008	University certificate or diploma below the bachelor's level	21	39	7	18	11	4	0	63	30	28
2008	Bachelor's degree	16	34	18	20	10	2	0	51	30	189
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	35	10	13	9	1	1	67	23	194

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	35	9	11	10	0	0	70	21	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	18	9	7	1	0	66	16	170
2017	University certificate or diploma below the bachelor's level	46	39	9	0	6	0	0	85	6	32
2017	Bachelor's degree	34	39	11	8	7	0	0	73	16	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	9	10	7	0	0	74	17	282
2014	Secondary or high school graduation certificate or equivalent or less	35	36	11	9	9	0	1	71	18	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	35	11	13	7	0	0	69	20	259
2014	University certificate or diploma below the bachelor's level	30	28	18	18	7	0	0	58	25	57
2014	Bachelor's degree	33	34	11	14	8	0	0	67	22	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	32	10	11	7	0	3	71	18	323
2011	Secondary or high school graduation certificate or equivalent or less	33	35	13	8	10	0	1	69	18	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	15	9	11	1	0	64	20	239
2011	University certificate or diploma below the bachelor's level	25	35	13	11	16	0	0	60	27	57
2011	Bachelor's degree	30	37	12	13	7	1	0	68	20	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	37	11	12	10	0	1	66	22	277

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	39	9	6	5	1	79	12	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	10	13	4	1	73	17	171
2017	University certificate or diploma below the bachelor's level	46	41	6	3	4	0	87	7	32
2017	Bachelor's degree	36	40	10	8	6	0	76	14	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	8	9	7	0	75	16	282

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	29	13	11	10	15	3	58	26	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	23	22	13	6	16	3	49	24	169
2017	University certificate or diploma below the bachelor's level	25	23	19	12	0	19	2	61	15	32
2017	Bachelor's degree	18	23	19	13	9	17	2	50	27	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	11	10	9	17	5	60	26	282
2014	Secondary or high school graduation certificate or equivalent or less	17	26	13	7	9	23	5	60	23	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	21	17	13	14	16	3	47	32	259
2014	University certificate or diploma below the bachelor's level	16	21	19	12	16	14	2	44	33	57
2014	Bachelor's degree	15	21	16	16	11	14	7	45	35	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	27	12	15	10	11	6	57	29	323

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	37	8	7	4	0	1	81	11	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	28	13	7	4	2	1	76	11	171
2017	University certificate or diploma below the bachelor's level	53	24	11	13	0	0	0	76	13	32
2017	Bachelor's degree	43	34	10	7	5	0	1	78	12	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	32	8	10	5	0	3	76	16	282
2014	Secondary or high school graduation certificate or equivalent or less	49	29	12	5	4	0	0	78	10	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	31	11	6	4	0	0	79	10	259
2014	University certificate or diploma below the bachelor's level	46	21	18	14	2	0	0	67	16	57
2014	Bachelor's degree	40	36	12	5	6	0	1	77	11	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	7	8	6	0	5	78	15	323
2011	Secondary or high school graduation certificate or equivalent or less	44	28	13	8	6	0	2	73	14	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	33	11	10	8	0	1	72	18	239
2011	University certificate or diploma below the bachelor's level	28	36	14	15	3	2	2	67	19	57
2011	Bachelor's degree	35	39	11	8	6	0	1	75	14	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	32	11	11	5	1	3	71	17	276
2008	Secondary or high school graduation certificate or equivalent or less	42	29	13	8	6	2	0	73	14	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	13	5	10	0	0	72	15	147
2008	University certificate or diploma below the bachelor's level	36	18	25	11	7	0	4	56	19	28
2008	Bachelor's degree	31	34	13	13	7	1	0	66	21	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	34	9	11	7	2	7	71	19	194

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	40	11	8	9	0	0	72	17	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	14	16	0	0	9	68	17	32
2017	Bachelor's degree	27	41	11	9	4	0	8	74	14	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	26	9	4	6	2	10	79	11	114
2014	Secondary or high school graduation certificate or equivalent or less	47	37	5	5	0	0	5	89	6	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	24	10	12	2	5	10	71	17	41
2014	University certificate or diploma below the bachelor's level	31	54	0	15	0	0	0	85	15	13
2014	Bachelor's degree	36	31	15	2	2	6	8	78	5	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	7	5	4	1	13	82	10	129

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	39	6	6	10	0	0	79	16	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	35	13	6	5	2	1	76	11	171
2017	University certificate or diploma below the bachelor's level	46	29	17	3	3	3	0	77	5	32
2017	Bachelor's degree	40	34	10	11	3	1	1	75	14	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	34	6	6	4	0	1	83	11	280
2014	Secondary or high school graduation certificate or equivalent or less	38	41	7	12	2	1	0	79	13	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	10	8	4	1	2	76	13	259
2014	University certificate or diploma below the bachelor's level	26	42	16	9	4	2	2	71	13	57
2014	Bachelor's degree	38	36	9	10	3	1	2	76	14	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	32	5	7	4	1	2	84	11	323
2011	Secondary or high school graduation certificate or equivalent or less	39	38	10	8	2	1	1	79	10	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	12	10	9	2	1	68	20	239
2011	University certificate or diploma below the bachelor's level	38	34	9	9	8	0	2	74	17	57
2011	Bachelor's degree	39	32	11	9	5	3	1	74	15	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	29	9	7	2	1	0	81	10	277
2008	Secondary or high school graduation certificate or equivalent or less	37	33	10	8	7	1	5	74	15	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	7	8	7	1	1	76	16	147
2008	University certificate or diploma below the bachelor's level	32	43	14	7	4	0	0	75	11	28
2008	Bachelor's degree	34	39	10	9	4	3	0	76	14	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	31	3	7	2	3	1	88	9	194

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	24	8	5	9	10	0	76	15	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	27	12	9	5	9	1	71	15	170
2017	University certificate or diploma below the bachelor's level	36	31	14	9	3	7	0	72	13	32
2017	Bachelor's degree	40	26	12	8	6	8	1	72	15	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	25	7	9	7	5	1	75	17	282
2014	Secondary or high school graduation certificate or equivalent or less	32	36	12	7	6	6	0	73	14	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	14	8	4	8	2	71	14	259
2014	University certificate or diploma below the bachelor's level	32	21	14	16	5	11	2	60	24	57
2014	Bachelor's degree	39	26	9	10	7	8	2	72	19	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	19	8	8	7	5	4	75	16	322
2011	Secondary or high school graduation certificate or equivalent or less	40	25	14	8	4	7	1	71	14	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	23	14	7	11	6	1	67	19	238
2011	University certificate or diploma below the bachelor's level	35	32	9	10	10	3	2	70	21	57
2011	Bachelor's degree	39	26	9	9	8	7	1	71	19	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	23	9	5	6	7	1	79	11	276
2008	Secondary or high school graduation certificate or equivalent or less	46	20	11	11	6	2	4	70	19	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	22	13	7	7	2	1	71	15	147
2008	University certificate or diploma below the bachelor's level	36	25	18	18	0	4	0	63	19	28
2008	Bachelor's degree	34	24	14	8	8	11	2	66	18	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	20	11	6	3	8	2	78	10	194

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	31	13	8	7	0	2	72	15	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	44	4	8	4	1	1	84	12	171
2017	University certificate or diploma below the bachelor's level	47	37	9	7	0	0	0	84	7	32
2017	Bachelor's degree	40	35	8	9	7	1	1	76	16	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	31	11	8	8	0	0	74	16	281
2014	Secondary or high school graduation certificate or equivalent or less	50	29	6	9	4	0	1	80	13	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	7	8	3	0	0	82	11	259
2014	University certificate or diploma below the bachelor's level	44	26	11	11	7	0	2	71	18	57
2014	Bachelor's degree	42	31	9	11	6	0	1	73	17	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	26	12	9	5	0	2	73	14	323
2011	Secondary or high school graduation certificate or equivalent or less	40	34	9	6	6	1	3	78	13	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	13	8	5	1	1	73	14	238
2011	University certificate or diploma below the bachelor's level	30	43	7	10	10	0	0	73	20	57
2011	Bachelor's degree	28	38	12	12	6	1	3	69	19	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	12	8	6	0	4	73	14	277
2008	Secondary or high school graduation certificate or equivalent or less	38	41	13	4	2	0	2	81	6	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	12	8	4	0	1	75	12	147
2008	University certificate or diploma below the bachelor's level	32	25	21	18	4	0	0	57	21	28
2008	Bachelor's degree	30	37	12	11	8	1	1	68	19	189
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30	12	8	6	1	4	74	14	194

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	32	7	1	4	0	1	88	5	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	10	8	2	1	0	80	10	171
2017	University certificate or diploma below the bachelor's level	59	26	4	10	0	0	0	86	10	32
2017	Bachelor's degree	48	35	8	5	3	0	0	84	8	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	25	5	4	1	0	0	89	6	281
2014	Secondary or high school graduation certificate or equivalent or less	47	30	14	6	3	0	0	77	9	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	34	12	6	2	0	0	80	8	259
2014	University certificate or diploma below the bachelor's level	49	32	5	7	7	0	0	81	14	57
2014	Bachelor's degree	45	34	11	6	3	0	0	80	9	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	30	4	5	3	0	0	88	8	323
2011	Secondary or high school graduation certificate or equivalent or less	48	37	6	5	1	1	3	88	6	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	34	14	5	4	1	0	77	9	238
2011	University certificate or diploma below the bachelor's level	52	32	11	3	2	0	0	84	5	57
2011	Bachelor's degree	45	31	10	9	5	0	0	76	14	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	28	8	6	2	0	0	85	8	276
2008	Secondary or high school graduation certificate or equivalent or less	43	37	14	3	4	0	0	79	7	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	43	9	5	3	0	0	82	9	147
2008	University certificate or diploma below the bachelor's level	39	39	14	7	0	0	0	79	7	28
2008	Bachelor's degree	33	39	14	10	4	1	0	72	14	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	30	8	5	2	1	0	85	7	194

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	31	11	2	2	0	0	84	5	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	37	8	4	2	1	0	85	6	171
2017	University certificate or diploma below the bachelor's level	66	26	0	6	2	0	0	91	9	32
2017	Bachelor's degree	50	39	4	5	2	0	0	89	7	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	26	3	2	3	0	0	91	5	282
2014	Secondary or high school graduation certificate or equivalent or less	56	30	8	4	3	0	0	86	6	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	33	8	5	3	0	0	85	8	259
2014	University certificate or diploma below the bachelor's level	56	28	7	5	4	0	0	84	9	57
2014	Bachelor's degree	55	30	7	6	3	0	0	85	9	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	29	4	5	2	0	0	90	7	323
2011	Secondary or high school graduation certificate or equivalent or less	55	30	9	3	2	0	1	85	6	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	36	8	6	3	0	0	83	9	239
2011	University certificate or diploma below the bachelor's level	51	30	12	3	2	0	2	83	5	57
2011	Bachelor's degree	46	35	10	6	4	0	0	81	10	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	32	4	5	2	0	1	89	7	277
2008	Secondary or high school graduation certificate or equivalent or less	52	36	8	1	4	0	0	88	5	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	37	7	5	3	0	0	84	8	147
2008	University certificate or diploma below the bachelor's level	57	25	11	0	7	0	0	82	7	28
2008	Bachelor's degree	45	37	7	5	4	0	1	83	10	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	32	6	2	2	1	0	91	4	194

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	28	5	3	9	6	0	81	13	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	13	8	5	3	0	74	13	171
2017	University certificate or diploma below the bachelor's level	48	31	0	10	3	6	3	86	14	32
2017	Bachelor's degree	31	30	15	14	6	4	0	64	21	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	31	10	9	7	5	0	73	17	282
2014	Secondary or high school graduation certificate or equivalent or less	31	31	13	11	5	8	1	68	17	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	33	12	10	4	2	0	72	15	258
2014	University certificate or diploma below the bachelor's level	32	25	19	9	11	5	0	59	20	57
2014	Bachelor's degree	36	29	12	11	9	3	0	66	21	319
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	27	10	11	7	4	1	71	19	323
2011	Secondary or high school graduation certificate or equivalent or less	35	28	13	9	10	3	2	66	20	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	26	16	12	13	3	0	58	25	239
2011	University certificate or diploma below the bachelor's level	26	27	16	10	19	2	0	54	29	57
2011	Bachelor's degree	23	34	12	14	13	2	3	59	28	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	30	12	11	12	5	1	62	24	277
2008	Secondary or high school graduation certificate or equivalent or less	38	37	12	8	3	1	0	76	12	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	15	9	7	1	0	68	17	147
2008	University certificate or diploma below the bachelor's level	36	36	11	7	7	4	0	74	15	28
2008	Bachelor's degree	25	33	19	8	13	2	0	60	21	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	32	11	9	9	2	2	69	19	194

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	23	17	13	15	4	5	51	31	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	18	14	17	22	6	6	40	44	171
2017	University certificate or diploma below the bachelor's level	21	10	6	30	14	6	13	38	55	32
2017	Bachelor's degree	18	22	13	17	22	3	5	43	43	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	21	9	18	19	5	11	47	43	281
2014	Secondary or high school graduation certificate or equivalent or less	15	20	14	22	19	4	6	39	45	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	21	17	18	22	2	5	39	43	259
2014	University certificate or diploma below the bachelor's level	12	23	12	12	30	4	7	39	47	57
2014	Bachelor's degree	15	21	11	17	26	2	8	40	48	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	15	11	14	23	2	16	41	46	323
2011	Secondary or high school graduation certificate or equivalent or less	12	17	16	16	28	2	9	32	49	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	15	19	18	29	3	5	29	50	239
2011	University certificate or diploma below the bachelor's level	15	12	29	13	25	0	7	28	41	57
2011	Bachelor's degree	10	20	12	23	27	2	7	32	55	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	11	21	30	2	11	30	58	277
2008	Secondary or high school graduation certificate or equivalent or less	14	22	21	13	28	1	2	37	42	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	22	19	22	22	3	2	33	47	147
2008	University certificate or diploma below the bachelor's level	19	26	15	11	22	4	4	48	36	27
2008	Bachelor's degree	10	21	13	21	29	2	5	33	53	188
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	19	11	16	26	4	12	37	50	193

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	44	6	5	8	0	0	81	13	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	34	10	12	5	1	0	73	17	170
2017	University certificate or diploma below the bachelor's level	64	17	6	10	2	0	0	81	13	32
2017	Bachelor's degree	36	39	9	12	4	0	0	75	16	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	31	6	6	6	0	0	81	13	280
2014	Secondary or high school graduation certificate or equivalent or less	35	45	9	4	7	0	0	80	12	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	12	12	4	0	1	71	16	259
2014	University certificate or diploma below the bachelor's level	37	32	9	7	16	0	0	68	23	57
2014	Bachelor's degree	30	40	11	11	7	0	1	71	18	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	32	6	10	7	0	1	78	17	323
2011	Secondary or high school graduation certificate or equivalent or less	38	34	14	9	5	0	1	72	14	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	15	11	6	0	0	69	16	237
2011	University certificate or diploma below the bachelor's level	31	26	16	11	16	0	0	56	27	56
2011	Bachelor's degree	33	39	10	10	9	0	0	72	18	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	33	8	7	7	1	1	78	14	277

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	35	12	7	7	0	0	75	14	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	34	11	7	6	1	0	76	13	169
2017	University certificate or diploma below the bachelor's level	53	31	10	3	4	0	0	83	7	32
2017	Bachelor's degree	37	43	10	7	4	0	0	79	11	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	27	6	10	6	0	0	78	16	279
2014	Secondary or high school graduation certificate or equivalent or less	47	36	9	5	2	1	0	84	7	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	36	12	9	3	0	0	76	12	259
2014	University certificate or diploma below the bachelor's level	37	37	9	7	11	0	0	74	18	57
2014	Bachelor's degree	39	33	13	9	7	0	0	72	15	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	12	9	5	0	2	74	14	323

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	27	9	8	9	0	0	74	17	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	35	13	4	6	1	0	77	9	170
2017	University certificate or diploma below the bachelor's level	59	28	6	7	0	0	0	87	7	32
2017	Bachelor's degree	38	39	14	6	2	1	0	77	9	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	9	7	8	0	0	76	14	280
2014	Secondary or high school graduation certificate or equivalent or less	41	41	8	5	5	0	0	81	11	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	33	12	8	2	0	0	77	10	259
2014	University certificate or diploma below the bachelor's level	33	40	5	9	12	0	0	74	21	57
2014	Bachelor's degree	35	40	8	10	6	1	1	76	16	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	26	11	8	4	1	2	76	13	323
2011	Secondary or high school graduation certificate or equivalent or less	42	39	7	8	3	0	1	82	11	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	13	7	4	0	1	76	11	238
2011	University certificate or diploma below the bachelor's level	24	48	10	12	6	0	0	72	18	57
2011	Bachelor's degree	40	39	10	5	4	1	1	81	10	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	38	10	8	3	0	1	79	11	277

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	43	8	5	5	1	2	82	10	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	37	22	7	5	4	0	65	13	170
2017	University certificate or diploma below the bachelor's level	45	38	10	4	3	0	0	83	7	32
2017	Bachelor's degree	32	37	16	8	3	3	0	71	12	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	10	11	4	1	1	74	16	282

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	29	12	3	3	0	1	82	6	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	31	5	7	2	1	0	86	9	171
2017	University certificate or diploma below the bachelor's level	68	11	11	10	0	0	0	79	10	32
2017	Bachelor's degree	51	33	5	6	4	1	0	85	10	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	26	5	7	5	0	0	83	11	282
2014	Secondary or high school graduation certificate or equivalent or less	51	30	6	5	6	1	0	82	12	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	27	7	7	4	0	1	82	12	259
2014	University certificate or diploma below the bachelor's level	54	23	9	9	5	0	0	77	14	57
2014	Bachelor's degree	46	33	10	5	5	0	1	80	10	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	29	7	7	5	0	2	81	11	322
2011	Secondary or high school graduation certificate or equivalent or less	50	25	7	10	5	0	2	77	15	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	29	8	9	4	0	1	78	14	239
2011	University certificate or diploma below the bachelor's level	33	32	19	9	6	2	0	66	15	57
2011	Bachelor's degree	43	34	8	8	3	0	3	80	12	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	30	8	9	6	0	2	76	16	277

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	32	8	5	7	6	10	76	14	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	23	8	4	4	3	12	81	9	171
2017	University certificate or diploma below the bachelor's level	44	23	3	11	3	0	16	80	17	32
2017	Bachelor's degree	47	21	8	7	4	2	11	78	12	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	19	11	7	8	2	24	66	19	282
2014	Secondary or high school graduation certificate or equivalent or less	44	14	11	4	10	1	17	71	16	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	25	7	5	4	2	12	81	10	259
2014	University certificate or diploma below the bachelor's level	37	23	7	9	11	2	12	69	22	57
2014	Bachelor's degree	36	22	7	10	7	2	16	70	20	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	19	8	10	10	2	28	60	28	323
2011	Secondary or high school graduation certificate or equivalent or less	39	22	9	8	8	0	13	71	18	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	21	13	7	10	2	16	63	21	239
2011	University certificate or diploma below the bachelor's level	33	26	11	6	16	2	6	64	23	57
2011	Bachelor's degree	28	28	10	7	10	1	15	68	20	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	21	11	9	13	2	23	56	30	277
2008	Secondary or high school graduation certificate or equivalent or less	43	20	10	5	8	1	12	73	16	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	23	9	6	8	0	8	75	16	146
2008	University certificate or diploma below the bachelor's level	39	21	11	11	7	4	7	68	20	28
2008	Bachelor's degree	31	24	11	13	7	3	11	63	24	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	18	9	9	13	2	29	56	31	194

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	32	10	5	2	0	5	83	7	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	15	7	2	0	3	75	10	171
2017	University certificate or diploma below the bachelor's level	44	33	15	0	5	0	4	79	5	32
2017	Bachelor's degree	38	33	17	8	2	0	2	72	10	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	37	14	9	5	0	1	71	14	282
2014	Secondary or high school graduation certificate or equivalent or less	48	33	10	6	4	0	0	81	10	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	34	11	6	2	0	2	81	8	259
2014	University certificate or diploma below the bachelor's level	35	37	16	9	4	0	0	72	12	57
2014	Bachelor's degree	40	32	16	6	5	0	1	74	11	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	33	16	7	6	0	3	70	14	323
2011	Secondary or high school graduation certificate or equivalent or less	43	35	12	5	2	0	2	80	8	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	13	5	4	0	2	77	10	238
2011	University certificate or diploma below the bachelor's level	43	19	25	4	8	0	0	62	13	56
2011	Bachelor's degree	34	38	16	7	4	0	0	73	11	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	35	12	11	8	0	2	68	19	277
2008	Secondary or high school graduation certificate or equivalent or less	37	38	15	8	2	0	0	75	10	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	16	7	6	0	1	70	14	147
2008	University certificate or diploma below the bachelor's level	32	43	21	0	4	0	0	75	4	28
2008	Bachelor's degree	32	33	21	8	6	0	0	65	14	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	35	18	11	5	1	2	66	16	194

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	22	5	4	5	0	1	86	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	22	5	6	2	1	3	86	9	169
2017	University certificate or diploma below the bachelor's level	68	17	5	3	4	3	0	88	7	31
2017	Bachelor's degree	59	24	5	4	3	2	3	88	7	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	22	4	3	4	2	6	88	8	282
2014	Secondary or high school graduation certificate or equivalent or less	49	19	6	5	12	3	6	75	18	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	21	7	2	3	0	4	87	6	259
2014	University certificate or diploma below the bachelor's level	54	19	12	9	4	2	0	75	13	57
2014	Bachelor's degree	56	17	6	5	8	3	5	80	14	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	21	4	5	5	4	10	84	12	322
2011	Secondary or high school graduation certificate or equivalent or less	49	14	12	6	11	2	7	69	18	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	28	7	6	9	1	5	77	16	236
2011	University certificate or diploma below the bachelor's level	25	30	11	9	12	6	7	63	24	57
2011	Bachelor's degree	39	28	9	7	9	3	5	73	17	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	25	6	10	6	2	9	76	18	276

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	34	42	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	39	36	170
2017	University certificate or diploma below the bachelor's level	31	32	37	32
2017	Bachelor's degree	34	32	35	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	44	31	281
2014	Secondary or high school graduation certificate or equivalent or less	35	39	26	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	41	33	259
2014	University certificate or diploma below the bachelor's level	33	28	39	57
2014	Bachelor's degree	36	31	33	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	36	323
2011	Secondary or high school graduation certificate or equivalent or less	31	47	22	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	36	239
2011	University certificate or diploma below the bachelor's level	45	34	22	57
2011	Bachelor's degree	36	31	33	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	30	277

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	14	23	0	30	4	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	9	51	6	7	11	44
2017	University certificate or diploma below the bachelor's level	30	9	17	20	23	0	10
2017	Bachelor's degree	8	12	56	5	15	2	96
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	11	60	4	7	8	72
2014	Secondary or high school graduation certificate or equivalent or less	35	8	40	8	9999	10	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	8	61	5	9999	9	66
2014	University certificate or diploma below the bachelor's level	16	0	42	11	9999	32	19
2014	Bachelor's degree	9	16	58	6	9999	11	117
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	4	57	9	9999	9	95
2011	Secondary or high school graduation certificate or equivalent or less	41	6	35	9	9999	9	51
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	6	56	6	9999	9	65
2011	University certificate or diploma below the bachelor's level	13	15	53	0	9999	19	25
2011	Bachelor's degree	7	7	68	7	9999	10	94
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	11	61	8	9999	4	104

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	33	6	3	5	1	0	87	7	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	35	9	3	2	1	0	86	5	170
2017	University certificate or diploma below the bachelor's level	67	26	3	0	4	0	0	93	4	31
2017	Bachelor's degree	51	37	6	3	3	0	0	87	7	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	31	2	4	4	0	0	91	7	282
2014	Secondary or high school graduation certificate or equivalent or less	60	34	4	2	1	0	0	94	3	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	34	7	2	2	0	0	89	4	259
2014	University certificate or diploma below the bachelor's level	61	28	2	2	5	2	0	91	7	57
2014	Bachelor's degree	53	33	6	4	3	0	0	87	8	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	27	6	4	1	0	0	88	5	322
2011	Secondary or high school graduation certificate or equivalent or less	54	37	4	3	1	0	1	93	4	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	37	10	4	1	0	1	84	6	239
2011	University certificate or diploma below the bachelor's level	55	29	8	2	4	2	0	86	6	57
2011	Bachelor's degree	50	30	8	7	4	0	0	81	11	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	32	7	4	1	1	0	87	6	277
2008	Secondary or high school graduation certificate or equivalent or less	54	34	10	0	2	0	0	88	2	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	35	7	2	3	1	1	87	6	146
2008	University certificate or diploma below the bachelor's level	54	39	4	0	4	0	0	93	4	28
2008	Bachelor's degree	45	43	7	4	1	0	0	88	4	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	30	4	1	2	1	0	94	2	194

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	36	10	4	4	1	0	82	8	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	13	6	5	1	0	76	11	171
2017	University certificate or diploma below the bachelor's level	36	42	13	7	3	0	0	78	9	32
2017	Bachelor's degree	35	40	12	7	5	1	0	76	12	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	9	12	5	0	0	74	17	282
2014	Secondary or high school graduation certificate or equivalent or less	42	41	11	4	3	0	0	82	7	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	11	7	3	1	0	79	10	259
2014	University certificate or diploma below the bachelor's level	40	39	5	11	5	0	0	79	16	57
2014	Bachelor's degree	36	41	12	5	4	1	0	78	10	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	32	13	7	4	0	0	76	11	323
2011	Secondary or high school graduation certificate or equivalent or less	41	32	11	8	5	2	1	75	14	158
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	38	16	7	5	1	0	71	12	238
2011	University certificate or diploma below the bachelor's level	31	26	15	16	7	5	0	60	24	57
2011	Bachelor's degree	30	37	14	12	7	1	0	68	18	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	11	10	7	1	1	71	18	276

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	15	31	27	8	2	5	38	29	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	35	19	13	1	4	33	30	170
2017	University certificate or diploma below the bachelor's level	13	13	43	14	10	0	8	25	28	32
2017	Bachelor's degree	7	21	37	20	12	0	3	33	28	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	17	38	20	15	1	2	36	24	280
2014	Secondary or high school graduation certificate or equivalent or less	11	21	32	19	13	1	4	33	33	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	26	30	22	14	0	2	37	32	259
2014	University certificate or diploma below the bachelor's level	14	25	33	9	16	0	4	25	40	57
2014	Bachelor's degree	8	22	33	18	15	1	3	35	31	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	16	30	27	15	1	5	44	24	323
2011	Secondary or high school graduation certificate or equivalent or less	12	28	29	19	8	0	4	29	41	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	26	32	18	8	0	5	28	39	234
2011	University certificate or diploma below the bachelor's level	15	28	31	19	5	0	2	25	43	57
2011	Bachelor's degree	11	17	38	19	10	1	3	31	30	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	20	36	24	13	0	3	38	25	277
2008	Secondary or high school graduation certificate or equivalent or less	15	25	33	17	7	0	4	25	41	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	31	21	10	0	2	31	38	147
2008	University certificate or diploma below the bachelor's level	14	36	25	18	4	0	4	22	52	28
2008	Bachelor's degree	12	25	29	23	9	2	1	32	38	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	12	35	28	13	1	3	44	20	194

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	11	29	18	24	2	8	47	20	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	15	22	25	23	6	3	53	23	169
2017	University certificate or diploma below the bachelor's level	8	11	24	27	18	0	11	51	22	32
2017	Bachelor's degree	7	18	25	22	22	1	4	47	26	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	16	27	23	22	2	3	47	24	280
2014	Secondary or high school graduation certificate or equivalent or less	6	9	25	27	24	4	5	56	17	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	17	22	29	23	2	3	55	22	259
2014	University certificate or diploma below the bachelor's level	14	14	27	27	18	0	0	45	29	56
2014	Bachelor's degree	7	14	27	21	26	2	2	49	23	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	14	23	26	25	1	4	54	22	322
2011	Secondary or high school graduation certificate or equivalent or less	8	14	29	26	19	0	4	47	23	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	15	25	24	17	2	5	44	28	235
2011	University certificate or diploma below the bachelor's level	15	14	24	29	15	2	2	46	29	57
2011	Bachelor's degree	12	16	23	24	17	2	5	45	31	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	15	24	25	21	2	3	49	26	277
2008	Secondary or high school graduation certificate or equivalent or less	9	11	38	19	18	1	5	39	21	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	12	26	18	21	4	7	43	28	146
2008	University certificate or diploma below the bachelor's level	14	18	25	25	7	0	11	36	36	28
2008	Bachelor's degree	11	16	29	21	18	3	2	41	28	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	11	17	34	24	2	5	63	19	193

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	11	23	23	21	3	9	50	24	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	12	26	27	20	3	4	50	23	170
2017	University certificate or diploma below the bachelor's level	10	18	22	23	20	3	3	46	30	32
2017	Bachelor's degree	10	13	26	23	22	1	4	48	24	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	13	22	24	25	1	4	52	25	280
2014	Secondary or high school graduation certificate or equivalent or less	11	13	24	28	19	1	4	50	25	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	12	28	27	22	2	5	53	17	259
2014	University certificate or diploma below the bachelor's level	16	11	30	18	25	0	0	43	27	56
2014	Bachelor's degree	10	15	23	24	22	1	4	49	27	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	10	25	24	28	0	5	54	19	322
2011	Secondary or high school graduation certificate or equivalent or less	10	21	26	19	15	0	9	37	35	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	15	29	18	17	3	7	38	29	235
2011	University certificate or diploma below the bachelor's level	15	12	37	27	7	0	2	35	28	56
2011	Bachelor's degree	14	16	26	25	15	1	3	41	32	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	15	19	25	26	1	3	53	27	277
2008	Secondary or high school graduation certificate or equivalent or less	10	16	29	22	16	1	5	41	28	129
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	11	26	24	19	2	4	47	25	144
2008	University certificate or diploma below the bachelor's level	14	14	32	18	14	0	7	35	31	28
2008	Bachelor's degree	13	16	26	26	15	2	2	43	31	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	11	20	25	32	2	4	60	19	194

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	9	21	27	25	2	9	58	18	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	11	24	33	24	3	2	60	15	171
2017	University certificate or diploma below the bachelor's level	6	5	31	32	19	0	6	54	13	32
2017	Bachelor's degree	5	13	26	31	21	1	2	54	19	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	12	32	25	22	1	2	49	18	280
2014	Secondary or high school graduation certificate or equivalent or less	3	13	23	37	20	0	5	59	16	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	9	25	34	25	0	4	62	13	257
2014	University certificate or diploma below the bachelor's level	5	16	34	27	18	0	0	45	21	56
2014	Bachelor's degree	3	14	29	26	24	1	2	52	18	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	12	23	35	21	0	4	59	17	322
2011	Secondary or high school graduation certificate or equivalent or less	6	13	26	34	15	0	6	53	20	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	9	33	25	19	2	5	47	18	237
2011	University certificate or diploma below the bachelor's level	4	24	28	31	8	2	3	42	29	57
2011	Bachelor's degree	6	14	29	30	17	0	3	49	21	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	10	26	31	25	1	2	57	16	277
2008	Secondary or high school graduation certificate or equivalent or less	6	12	34	22	22	0	4	46	19	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	12	24	27	21	1	4	50	24	147
2008	University certificate or diploma below the bachelor's level	7	25	36	18	14	0	0	32	32	28
2008	Bachelor's degree	10	12	34	26	18	1	0	45	21	189
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	12	29	28	23	1	4	53	16	194

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	14	22	25	21	2	4	50	27	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	13	24	22	21	1	5	45	29	169
2017	University certificate or diploma below the bachelor's level	4	23	26	15	26	0	6	43	29	32
2017	Bachelor's degree	10	21	27	21	17	1	3	39	32	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	18	27	20	16	2	5	39	32	280
2014	Secondary or high school graduation certificate or equivalent or less	13	15	30	15	17	0	9	35	31	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	16	25	22	23	2	3	47	26	259
2014	University certificate or diploma below the bachelor's level	18	23	25	20	14	0	0	34	41	56
2014	Bachelor's degree	14	17	27	16	21	1	3	39	33	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	21	16	20	2	6	39	38	322
2011	Secondary or high school graduation certificate or equivalent or less	14	16	21	27	16	1	5	46	32	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	23	17	15	2	7	34	41	237
2011	University certificate or diploma below the bachelor's level	24	20	23	15	16	0	2	32	44	57
2011	Bachelor's degree	17	19	24	23	13	1	4	38	37	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	19	26	18	14	2	2	33	40	277
2008	Secondary or high school graduation certificate or equivalent or less	12	20	25	18	17	2	6	38	35	127
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	29	17	18	0	8	37	31	145
2008	University certificate or diploma below the bachelor's level	7	36	21	21	11	0	4	33	44	28
2008	Bachelor's degree	12	21	25	22	14	1	6	38	35	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	16	24	23	20	2	6	46	28	194

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	14	30	17	24	2	6	45	22	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	14	22	26	22	4	4	52	24	171
2017	University certificate or diploma below the bachelor's level	4	11	15	35	18	3	14	64	18	32
2017	Bachelor's degree	7	14	29	23	21	2	4	47	22	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	15	25	23	22	2	5	48	25	280
2014	Secondary or high school graduation certificate or equivalent or less	8	14	15	21	29	3	11	57	25	111
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	12	19	32	26	2	5	63	16	259
2014	University certificate or diploma below the bachelor's level	7	20	30	21	20	0	2	42	27	56
2014	Bachelor's degree	5	13	25	27	25	2	3	55	18	319
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	11	26	26	23	3	6	53	18	323
2011	Secondary or high school graduation certificate or equivalent or less	13	13	26	21	19	1	8	43	29	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	19	17	25	17	4	8	48	32	235
2011	University certificate or diploma below the bachelor's level	20	16	26	18	16	0	3	35	38	56
2011	Bachelor's degree	13	15	28	22	17	1	5	42	29	262
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	15	26	27	16	2	3	45	28	275
2008	Secondary or high school graduation certificate or equivalent or less	15	19	24	24	12	2	5	39	36	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	21	24	13	4	9	43	33	146
2008	University certificate or diploma below the bachelor's level	14	21	29	11	7	7	11	22	43	28
2008	Bachelor's degree	9	21	31	18	15	3	3	35	32	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	15	33	28	11	4	3	42	23	193

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	5	24	28	23	1	9	57	17	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	9	34	24	19	3	5	47	17	169
2017	University certificate or diploma below the bachelor's level	9	11	18	31	20	3	8	57	22	32
2017	Bachelor's degree	7	13	31	26	19	3	2	47	21	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	12	25	25	23	3	4	51	21	281
2014	Secondary or high school graduation certificate or equivalent or less	7	12	30	22	22	2	6	47	21	111
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	15	25	27	23	3	3	52	21	256
2014	University certificate or diploma below the bachelor's level	14	18	29	21	14	2	2	37	33	56
2014	Bachelor's degree	9	14	31	23	19	2	3	44	24	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	27	23	22	0	4	47	25	322

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	25	8	6	9	0	0	77	15	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	23	9	10	4	1	1	77	14	171
2017	University certificate or diploma below the bachelor's level	63	12	14	9	3	0	0	75	11	32
2017	Bachelor's degree	44	31	11	8	6	0	0	76	14	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	25	5	8	7	1	0	80	15	281
2014	Secondary or high school graduation certificate or equivalent or less	46	31	7	9	6	1	0	78	15	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	27	10	11	5	0	0	74	16	259
2014	University certificate or diploma below the bachelor's level	37	39	9	4	12	0	0	75	16	57
2014	Bachelor's degree	41	26	11	11	8	1	1	69	19	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	23	7	7	5	0	2	80	13	323

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	32	6	1	5	0	0	88	6	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	37	6	6	1	0	0	88	6	170
2017	University certificate or diploma below the bachelor's level	54	29	7	7	3	0	0	83	10	32
2017	Bachelor's degree	48	38	5	5	4	0	0	86	8	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	29	4	8	4	0	0	85	11	281
2014	Secondary or high school graduation certificate or equivalent or less	48	38	5	5	4	0	0	86	9	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	34	7	7	3	0	0	82	11	259
2014	University certificate or diploma below the bachelor's level	35	37	9	12	7	0	0	72	19	57
2014	Bachelor's degree	45	34	8	8	4	1	0	80	12	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	29	7	6	2	0	2	85	7	323

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	28	10	3	1	3	1	86	4	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	33	14	2	1	3	0	83	2	170
2017	University certificate or diploma below the bachelor's level	58	21	13	4	0	4	0	82	5	32
2017	Bachelor's degree	44	30	13	5	2	4	1	78	8	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	34	11	6	3	3	0	79	10	282
2014	Secondary or high school graduation certificate or equivalent or less	53	30	11	0	3	4	0	86	3	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	31	11	3	1	3	1	84	4	259
2014	University certificate or diploma below the bachelor's level	37	44	9	2	5	4	0	84	7	57
2014	Bachelor's degree	45	30	10	6	2	5	2	80	9	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	28	11	6	2	5	1	80	8	323

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	31	6	4	2	1	0	88	6	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	34	12	2	2	2	0	83	4	170
2017	University certificate or diploma below the bachelor's level	50	41	3	7	0	0	0	91	7	32
2017	Bachelor's degree	48	37	9	4	2	1	0	85	6	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	33	7	6	4	0	0	83	10	279
2014	Secondary or high school graduation certificate or equivalent or less	49	33	10	4	3	1	1	83	7	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	35	10	3	2	0	0	84	6	258
2014	University certificate or diploma below the bachelor's level	37	39	9	9	7	0	0	75	16	57
2014	Bachelor's degree	46	32	10	7	2	1	1	80	10	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	32	9	5	2	3	0	83	8	323
2011	Secondary or high school graduation certificate or equivalent or less	37	39	15	4	4	1	1	77	8	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	15	7	6	1	0	72	13	238
2011	University certificate or diploma below the bachelor's level	34	30	17	3	7	8	0	71	11	57
2011	Bachelor's degree	38	38	11	7	5	1	0	77	12	263
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	33	10	5	3	2	1	81	8	276

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	28	4	2	4	0	0	90	6	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	33	8	2	2	0	0	87	5	170
2017	University certificate or diploma below the bachelor's level	62	27	8	3	0	0	0	90	3	31
2017	Bachelor's degree	52	36	6	4	2	0	0	88	6	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	28	6	4	4	0	0	85	8	281
2014	Secondary or high school graduation certificate or equivalent or less	56	33	6	2	4	0	0	88	5	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	29	6	5	2	0	0	87	7	259
2014	University certificate or diploma below the bachelor's level	42	35	16	7	0	0	0	77	7	57
2014	Bachelor's degree	55	30	7	4	4	0	0	86	8	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	28	5	2	4	0	0	89	6	323
2011	Secondary or high school graduation certificate or equivalent or less	45	34	9	6	6	1	1	80	11	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30	10	6	5	1	0	78	11	238
2011	University certificate or diploma below the bachelor's level	35	37	17	5	4	0	0	73	10	56
2011	Bachelor's degree	45	34	9	6	6	0	0	79	12	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	29	8	4	3	0	1	85	8	276
2008	Secondary or high school graduation certificate or equivalent or less	45	35	12	5	3	0	0	80	8	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	35	9	9	6	0	0	76	15	147
2008	University certificate or diploma below the bachelor's level	43	43	4	4	7	0	0	86	11	28
2008	Bachelor's degree	41	37	13	3	6	0	0	78	9	189
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	27	7	6	5	1	2	81	11	193

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	25	18	4	11	7	2	64	16	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	28	18	8	7	6	4	64	17	171
2017	University certificate or diploma below the bachelor's level	45	24	11	6	3	3	9	77	10	32
2017	Bachelor's degree	32	29	16	7	7	4	5	67	16	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	28	12	8	8	7	4	68	18	282
2014	Secondary or high school graduation certificate or equivalent or less	33	33	9	9	9	4	4	71	19	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27	16	12	7	4	3	63	20	259
2014	University certificate or diploma below the bachelor's level	26	21	19	11	16	5	2	51	28	57
2014	Bachelor's degree	29	24	16	12	10	4	6	58	24	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	31	7	9	7	3	6	75	17	323

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	32	8	2	0	1	0	89	2	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39	10	1	2	3	0	88	2	170
2017	University certificate or diploma below the bachelor's level	51	35	11	3	0	0	0	86	3	32
2017	Bachelor's degree	51	36	7	2	1	2	1	90	3	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	34	3	4	1	1	0	91	5	282
2014	Secondary or high school graduation certificate or equivalent or less	56	29	9	2	0	4	1	89	2	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	39	7	3	0	2	0	89	4	259
2014	University certificate or diploma below the bachelor's level	28	53	9	4	2	4	2	85	6	57
2014	Bachelor's degree	47	38	7	4	1	2	1	87	5	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	28	6	3	1	1	0	90	4	323
2011	Secondary or high school graduation certificate or equivalent or less	41	40	9	3	2	3	1	85	6	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	13	3	3	4	0	80	7	238
2011	University certificate or diploma below the bachelor's level	33	42	12	2	2	7	2	83	4	55
2011	Bachelor's degree	44	39	10	4	2	2	0	85	5	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	35	7	3	1	3	0	88	5	277

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	22	17	12	1	2	0	70	13	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	14	9	3	1	1	73	12	170
2017	University certificate or diploma below the bachelor's level	47	35	9	3	3	0	2	85	6	32
2017	Bachelor's degree	41	32	11	8	5	2	1	75	13	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	30	8	8	4	4	1	78	13	282
2014	Secondary or high school graduation certificate or equivalent or less	42	33	13	6	3	2	1	77	9	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	33	7	5	7	2	0	81	11	259
2014	University certificate or diploma below the bachelor's level	39	35	9	11	5	2	0	75	16	57
2014	Bachelor's degree	44	31	8	9	5	1	2	77	14	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	26	11	6	5	1	2	78	11	323
2011	Secondary or high school graduation certificate or equivalent or less	46	31	8	6	4	3	1	81	11	158
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	25	12	7	12	4	1	68	20	237
2011	University certificate or diploma below the bachelor's level	34	32	12	12	5	5	0	70	17	57
2011	Bachelor's degree	36	32	10	9	9	3	2	71	18	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	30	9	7	5	4	0	78	13	276
2008	Secondary or high school graduation certificate or equivalent or less	40	35	8	8	5	2	1	78	13	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	31	10	10	7	3	1	73	17	147
2008	University certificate or diploma below the bachelor's level	36	25	25	4	7	4	0	63	11	28
2008	Bachelor's degree	32	35	12	9	5	5	2	72	15	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	29	8	9	6	4	1	76	16	194

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	30	21	11	3	7	1	62	15	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	23	7	6	7	1	60	15	171
2017	University certificate or diploma below the bachelor's level	33	32	25	10	0	0	0	65	10	32
2017	Bachelor's degree	29	30	18	10	7	4	1	63	18	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	23	14	13	6	7	1	63	22	282
2014	Secondary or high school graduation certificate or equivalent or less	31	39	14	6	4	6	0	75	10	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34	16	11	5	6	1	66	17	259
2014	University certificate or diploma below the bachelor's level	28	35	19	9	5	4	0	65	15	57
2014	Bachelor's degree	30	34	14	8	6	6	1	69	15	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	26	15	8	5	3	2	70	14	322
2011	Secondary or high school graduation certificate or equivalent or less	22	36	19	9	6	7	2	63	16	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	23	10	9	8	1	55	20	235
2011	University certificate or diploma below the bachelor's level	18	36	21	9	7	9	0	60	17	56
2011	Bachelor's degree	21	34	17	12	8	6	2	60	21	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	16	13	7	6	1	62	21	275

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	22	16	8	7	13	5	63	18	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	24	18	12	11	11	3	53	26	170
2017	University certificate or diploma below the bachelor's level	21	20	25	3	12	13	6	51	18	32
2017	Bachelor's degree	21	21	15	13	14	12	5	50	32	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	14	17	11	15	13	5	47	32	282
2014	Secondary or high school graduation certificate or equivalent or less	26	22	14	11	12	11	4	56	27	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	18	19	12	14	12	3	48	30	259
2014	University certificate or diploma below the bachelor's level	16	16	21	18	16	12	2	37	39	57
2014	Bachelor's degree	19	17	17	14	13	12	8	44	34	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	17	14	11	11	11	11	54	28	323
2011	Secondary or high school graduation certificate or equivalent or less	24	19	21	13	11	9	3	49	27	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	20	20	10	16	8	6	46	30	235
2011	University certificate or diploma below the bachelor's level	15	22	23	14	10	16	0	43	29	57
2011	Bachelor's degree	16	20	15	17	12	14	6	45	37	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	20	14	11	12	17	8	51	30	274

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	40	1	7	2	0	0	89	10	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	34	1	3	4	0	0	92	7	171
2017	University certificate or diploma below the bachelor's level	60	33	0	7	0	0	0	93	7	32
2017	Bachelor's degree	50	39	3	5	2	0	0	89	8	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	5	8	3	0	0	84	11	282
2014	Secondary or high school graduation certificate or equivalent or less	53	34	7	6	0	0	0	87	6	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	36	3	2	2	0	0	93	3	259
2014	University certificate or diploma below the bachelor's level	40	49	4	7	0	0	0	89	7	57
2014	Bachelor's degree	48	40	2	7	3	0	0	88	10	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	35	3	6	2	0	2	88	8	323
2011	Secondary or high school graduation certificate or equivalent or less	56	36	2	4	2	0	1	93	5	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	35	4	7	0	0	0	89	7	239
2011	University certificate or diploma below the bachelor's level	44	36	8	10	2	0	0	80	12	57
2011	Bachelor's degree	43	45	3	6	3	0	0	88	9	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	43	2	8	1	0	0	88	10	277
2008	Secondary or high school graduation certificate or equivalent or less	56	37	2	2	2	0	0	94	5	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	40	3	5	1	0	0	91	5	146
2008	University certificate or diploma below the bachelor's level	50	39	0	0	11	0	0	89	11	28
2008	Bachelor's degree	42	41	5	10	3	0	0	83	13	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	37	3	7	1	1	0	89	8	193

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	29	2	8	2	0	0	88	10	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	28	3	6	5	0	0	85	11	170
2017	University certificate or diploma below the bachelor's level	61	18	8	9	4	0	0	79	13	32
2017	Bachelor's degree	63	25	4	5	4	0	0	87	9	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	27	5	8	4	0	0	82	13	281
2014	Secondary or high school graduation certificate or equivalent or less	62	25	4	7	2	0	0	87	9	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	28	5	4	6	0	0	85	10	259
2014	University certificate or diploma below the bachelor's level	49	25	11	7	9	0	0	74	16	57
2014	Bachelor's degree	53	27	5	8	7	0	0	80	15	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	19	5	8	5	0	3	82	13	323
2011	Secondary or high school graduation certificate or equivalent or less	49	35	4	6	4	0	1	85	11	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	24	6	9	7	0	1	78	16	238
2011	University certificate or diploma below the bachelor's level	42	36	10	4	8	0	0	77	13	56
2011	Bachelor's degree	50	31	7	7	5	0	0	81	12	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	32	6	5	2	1	0	87	7	276

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	34	6	1	1	0	91	3	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	35	5	3	2	0	91	4	171
2017	University certificate or diploma below the bachelor's level	59	27	4	7	2	0	87	9	32
2017	Bachelor's degree	57	31	5	5	2	0	88	7	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	27	9	5	2	0	84	7	282
2014	Secondary or high school graduation certificate or equivalent or less	58	27	8	6	0	1	86	6	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	32	7	3	1	0	89	4	259
2014	University certificate or diploma below the bachelor's level	57	29	9	5	0	0	86	5	56
2014	Bachelor's degree	56	31	5	5	2	0	88	7	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	26	6	4	2	2	88	6	323

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	22	2	1	2	0	1	95	3	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	16	0	1	2	0	2	97	3	170
2017	University certificate or diploma below the bachelor's level	82	15	3	0	0	0	0	97	0	32
2017	Bachelor's degree	76	15	5	2	1	1	1	93	3	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	19	4	1	0	1	0	94	2	280
2014	Secondary or high school graduation certificate or equivalent or less	76	19	3	2	0	0	1	96	2	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	21	2	2	1	0	0	95	3	259
2014	University certificate or diploma below the bachelor's level	63	23	7	2	4	2	0	88	5	57
2014	Bachelor's degree	77	17	3	1	2	0	1	94	3	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	13	3	2	1	0	2	93	3	322
2011	Secondary or high school graduation certificate or equivalent or less	74	18	3	2	1	1	1	93	3	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	21	4	2	0	0	0	94	2	239
2011	University certificate or diploma below the bachelor's level	72	17	3	6	2	0	0	89	7	57
2011	Bachelor's degree	74	17	4	3	1	0	1	92	4	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	18	2	5	1	1	0	92	6	276
2008	Secondary or high school graduation certificate or equivalent or less	75	17	5	2	2	0	0	92	4	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	20	4	1	1	0	1	94	2	147
2008	University certificate or diploma below the bachelor's level	54	39	7	0	0	0	0	93	0	28
2008	Bachelor's degree	72	19	5	2	1	0	1	91	3	189
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	20	5	4	1	1	0	91	4	194

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	23	1	5	4	1	1	90	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	21	3	6	2	0	2	90	7	171
2017	University certificate or diploma below the bachelor's level	72	15	7	4	2	0	0	87	6	32
2017	Bachelor's degree	72	15	3	7	1	0	1	88	9	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	17	6	8	3	0	0	82	12	281
2014	Secondary or high school graduation certificate or equivalent or less	65	23	4	4	4	0	0	88	7	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	18	4	7	2	0	2	87	9	259
2014	University certificate or diploma below the bachelor's level	74	9	2	11	4	0	2	84	14	57
2014	Bachelor's degree	66	20	5	4	3	0	1	87	8	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	16	3	7	3	0	2	87	9	323
2011	Secondary or high school graduation certificate or equivalent or less	62	25	4	5	2	0	2	88	7	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	26	7	4	2	0	4	87	6	239
2011	University certificate or diploma below the bachelor's level	58	21	7	8	5	0	2	80	13	57
2011	Bachelor's degree	66	20	5	6	2	0	2	87	8	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	18	4	9	6	0	1	82	14	276
2008	Secondary or high school graduation certificate or equivalent or less	60	24	6	5	6	0	0	83	11	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	26	8	8	3	0	1	80	12	147
2008	University certificate or diploma below the bachelor's level	46	39	4	11	0	0	0	86	11	28
2008	Bachelor's degree	56	25	6	11	2	0	2	82	12	189
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	16	5	9	3	1	0	83	12	194

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	17	5	3	2	0	1	89	6	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	16	5	4	4	1	5	87	8	171
2017	University certificate or diploma below the bachelor's level	77	16	3	4	0	0	0	93	4	32
2017	Bachelor's degree	70	19	1	6	1	0	3	92	7	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	18	5	6	2	0	2	87	8	281
2014	Secondary or high school graduation certificate or equivalent or less	72	21	2	4	1	0	1	94	4	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	15	3	4	3	0	2	91	7	259
2014	University certificate or diploma below the bachelor's level	65	21	4	2	4	0	5	91	6	57
2014	Bachelor's degree	70	17	5	3	2	0	2	90	5	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	13	2	5	3	0	2	89	8	322
2011	Secondary or high school graduation certificate or equivalent or less	73	20	2	2	2	0	1	94	4	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	20	5	2	2	0	2	92	3	238
2011	University certificate or diploma below the bachelor's level	64	22	5	4	5	0	0	86	9	56
2011	Bachelor's degree	72	16	5	4	2	0	1	89	6	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	17	2	8	2	1	2	88	10	276
2008	Secondary or high school graduation certificate or equivalent or less	63	17	7	5	6	0	2	82	11	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	18	6	4	1	1	2	89	5	147
2008	University certificate or diploma below the bachelor's level	57	18	4	4	7	0	11	84	12	28
2008	Bachelor's degree	60	23	4	6	4	0	4	86	10	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	18	6	5	2	1	2	87	7	194

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	14	1	2	0	0	0	96	2	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	11	4	2	2	0	2	92	4	171
2017	University certificate or diploma below the bachelor's level	90	7	0	0	0	0	3	100	0	32
2017	Bachelor's degree	80	11	3	1	1	0	3	94	3	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	9	3	2	0	0	4	95	2	281
2014	Secondary or high school graduation certificate or equivalent or less	82	12	1	2	1	0	2	96	3	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	83	11	2	3	0	0	2	95	3	259
2014	University certificate or diploma below the bachelor's level	77	12	4	2	2	0	4	93	4	57
2014	Bachelor's degree	83	8	2	3	1	0	2	93	4	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	9	2	2	2	0	5	94	4	323
2011	Secondary or high school graduation certificate or equivalent or less	79	14	4	0	2	0	2	94	2	158
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	10	1	3	2	0	2	94	5	239
2011	University certificate or diploma below the bachelor's level	68	15	10	2	3	0	2	84	5	57
2011	Bachelor's degree	81	11	2	2	2	0	2	94	4	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	9	2	3	1	1	4	94	4	276
2008	Secondary or high school graduation certificate or equivalent or less	81	9	2	5	2	0	2	91	6	130
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	10	5	4	1	0	1	89	6	147
2008	University certificate or diploma below the bachelor's level	71	14	0	4	4	0	7	92	8	28
2008	Bachelor's degree	74	12	4	6	1	0	3	88	8	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	12	2	4	1	1	6	92	6	193

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	20	8	2	0	0	1	90	2	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	26	4	3	1	1	3	92	3	169
2017	University certificate or diploma below the bachelor's level	73	20	0	7	0	0	0	93	7	32
2017	Bachelor's degree	63	20	5	5	2	1	4	87	8	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	22	6	6	1	1	3	87	8	282
2014	Secondary or high school graduation certificate or equivalent or less	67	22	5	3	1	1	1	91	4	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	22	6	5	2	2	1	87	6	259
2014	University certificate or diploma below the bachelor's level	63	14	11	5	0	0	7	83	6	57
2014	Bachelor's degree	66	18	8	4	2	0	3	86	6	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	18	5	4	3	0	2	88	7	322

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	20	5	2	1	1	3	92	3	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	20	3	1	1	2	4	96	2	171
2017	University certificate or diploma below the bachelor's level	84	13	0	3	0	0	0	97	3	32
2017	Bachelor's degree	67	20	5	2	1	3	3	92	3	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	19	7	2	0	3	6	90	2	282
2014	Secondary or high school graduation certificate or equivalent or less	72	16	4	2	2	2	3	92	4	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	18	3	2	1	2	3	94	3	258
2014	University certificate or diploma below the bachelor's level	60	19	9	4	0	4	5	87	4	57
2014	Bachelor's degree	71	16	5	2	1	2	3	92	3	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	15	5	2	1	4	6	91	3	323
2011	Secondary or high school graduation certificate or equivalent or less	67	23	3	2	1	3	1	93	4	160
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	16	6	2	1	2	3	91	3	239
2011	University certificate or diploma below the bachelor's level	60	20	7	5	2	5	2	85	7	57
2011	Bachelor's degree	62	21	5	3	1	1	6	90	4	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	16	7	1	2	2	9	88	4	277
2008	Secondary or high school graduation certificate or equivalent or less	71	14	8	2	1	2	3	89	2	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	19	5	1	1	1	2	91	3	146
2008	University certificate or diploma below the bachelor's level	57	25	4	4	4	4	4	88	8	28
2008	Bachelor's degree	59	22	8	2	1	3	5	88	3	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	15	7	4	1	4	8	88	5	194

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	82	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	89	171
2017	University certificate or diploma below the bachelor's level	32	68	32
2017	Bachelor's degree	20	80	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	80	281
2014	Secondary or high school graduation certificate or equivalent or less	14	86	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	258
2014	University certificate or diploma below the bachelor's level	28	72	57
2014	Bachelor's degree	17	83	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	323

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	20
2017	Bachelor's degree	45	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	55
2014	Secondary or high school graduation certificate or equivalent or less	64	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	40
2014	University certificate or diploma below the bachelor's level	56	16
2014	Bachelor's degree	47	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	48

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	20
2017	University certificate or diploma below the bachelor's level	67	10
2017	Bachelor's degree	76	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	55
2014	Secondary or high school graduation certificate or equivalent or less	57	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	40
2014	University certificate or diploma below the bachelor's level	63	16
2014	Bachelor's degree	64	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	48

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	15
2014	University certificate or diploma below the bachelor's level	0	16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20
2017	University certificate or diploma below the bachelor's level	10
2014	Secondary or high school graduation certificate or equivalent or less	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40
2014	University certificate or diploma below the bachelor's level	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	Secondary or high school graduation certificate or equivalent or less	0	14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	40
2014	University certificate or diploma below the bachelor's level	0	16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15
2017	University certificate or diploma below the bachelor's level	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55
2014	Secondary or high school graduation certificate or equivalent or less	14
2014	Bachelor's degree	55

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	20
2017	University certificate or diploma below the bachelor's level	63	10
2017	Bachelor's degree	39	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	55
2014	Secondary or high school graduation certificate or equivalent or less	40	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	40
2014	University certificate or diploma below the bachelor's level	44	16
2014	Bachelor's degree	44	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	48

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	20
2017	Bachelor's degree	45	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	55
2014	Secondary or high school graduation certificate or equivalent or less	47	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40
2014	University certificate or diploma below the bachelor's level	56	16
2014	Bachelor's degree	38	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	48

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	20
2017	Bachelor's degree	41	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	55
2014	Secondary or high school graduation certificate or equivalent or less	47	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40
2014	University certificate or diploma below the bachelor's level	44	16
2014	Bachelor's degree	40	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	48

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	20
2017	University certificate or diploma below the bachelor's level	55	10
2017	Bachelor's degree	52	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	55
2014	Secondary or high school graduation certificate or equivalent or less	33	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	40
2014	University certificate or diploma below the bachelor's level	50	16
2014	Bachelor's degree	51	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	48

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	20
2017	Bachelor's degree	30	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	40
2014	Bachelor's degree	31	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	48

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	20
2017	University certificate or diploma below the bachelor's level	70	10
2017	Bachelor's degree	56	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	55
2014	Secondary or high school graduation certificate or equivalent or less	60	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	40
2014	University certificate or diploma below the bachelor's level	56	16
2014	Bachelor's degree	51	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	48

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	20
2017	Bachelor's degree	37	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	55
2014	Secondary or high school graduation certificate or equivalent or less	40	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	40
2014	University certificate or diploma below the bachelor's level	31	16
2014	Bachelor's degree	35	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	48

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20
2017	University certificate or diploma below the bachelor's level	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55
2014	Secondary or high school graduation certificate or equivalent or less	15
2014	University certificate or diploma below the bachelor's level	16
2014	Bachelor's degree	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	15
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	8	55
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	University certificate or diploma below the bachelor's level	0	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	48

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	15
2017	Bachelor's degree	9	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	40
2014	Bachelor's degree	9	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	48

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	20
2017	University certificate or diploma below the bachelor's level	46	10
2017	Bachelor's degree	49	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	55
2014	Secondary or high school graduation certificate or equivalent or less	47	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	40
2014	University certificate or diploma below the bachelor's level	44	16
2014	Bachelor's degree	40	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	48

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	20
2017	University certificate or diploma below the bachelor's level	51	10
2017	Bachelor's degree	40	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	40
2014	Bachelor's degree	35	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	48

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	55
2014	Bachelor's degree	11	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	48

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	20
2017	University certificate or diploma below the bachelor's level	68	10
2017	Bachelor's degree	50	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	55
2014	Secondary or high school graduation certificate or equivalent or less	40	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	40
2014	University certificate or diploma below the bachelor's level	50	16
2014	Bachelor's degree	64	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	48

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	20
2017	University certificate or diploma below the bachelor's level	54	10
2017	Bachelor's degree	28	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	55
2014	Secondary or high school graduation certificate or equivalent or less	40	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	40
2014	University certificate or diploma below the bachelor's level	50	16
2014	Bachelor's degree	25	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	48

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	20
2017	Bachelor's degree	17	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40
2014	Bachelor's degree	16	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	48

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	11	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	40
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	48

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	9	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	55
2014	Bachelor's degree	9	55

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15
2017	University certificate or diploma below the bachelor's level	10
2014	Secondary or high school graduation certificate or equivalent or less	15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	20
2017	Bachelor's degree	15	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	40
2014	Bachelor's degree	11	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	48

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	15
2017	Bachelor's degree	11	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	40
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	48

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	27	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	55
2014	Secondary or high school graduation certificate or equivalent or less	40	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	40
2014	Bachelor's degree	24	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	48

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	12	54
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	37

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	15
2017	Bachelor's degree	13	54
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	51
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	37
2014	Bachelor's degree	26	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	15
2017	University certificate or diploma below the bachelor's level	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	51
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	37

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Secondary or high school graduation certificate or equivalent or less	0	15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	51

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	12	54
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	51
2014	Secondary or high school graduation certificate or equivalent or less	0	15

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Bachelor's degree	13	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	46

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19
2017	Bachelor's degree	11	54
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	51
2014	University certificate or diploma below the bachelor's level	0	14
2014	Bachelor's degree	0	54

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	15
2017	Bachelor's degree	15	54
2014	Secondary or high school graduation certificate or equivalent or less	33	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	37
2014	University certificate or diploma below the bachelor's level	0	14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	19
2017	Bachelor's degree	41	54
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	51
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37
2014	Bachelor's degree	35	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	46

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	12	54
2014	Bachelor's degree	15	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	19
2017	University certificate or diploma below the bachelor's level	54	10
2017	Bachelor's degree	51	54
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	51
2014	Secondary or high school graduation certificate or equivalent or less	53	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	37
2014	Bachelor's degree	59	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	46

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2017	University certificate or diploma below the bachelor's level	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51
2014	Secondary or high school graduation certificate or equivalent or less	15
2014	University certificate or diploma below the bachelor's level	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	19
2017	University certificate or diploma below the bachelor's level	63	10
2017	Bachelor's degree	55	54
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	51
2014	Secondary or high school graduation certificate or equivalent or less	53	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	37
2014	University certificate or diploma below the bachelor's level	57	14
2014	Bachelor's degree	54	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	46

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2017	University certificate or diploma below the bachelor's level	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	19
2017	Bachelor's degree	9	54
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	51
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	37
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	92	8	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	26	20
2017	University certificate or diploma below the bachelor's level	82	18	10
2017	Bachelor's degree	98	2	55
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	88	12	55

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	16	21	6	5	20	10	55	16	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	17	21	3	6	22	9	55	14	171
2017	University certificate or diploma below the bachelor's level	22	17	13	13	0	25	10	60	20	32
2017	Bachelor's degree	17	14	16	8	6	28	11	51	22	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	10	12	8	7	27	13	54	26	281
2014	Secondary or high school graduation certificate or equivalent or less	24	13	15	6	3	31	8	61	14	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	17	18	7	8	24	9	52	21	259
2014	University certificate or diploma below the bachelor's level	14	16	26	11	4	21	9	43	20	57
2014	Bachelor's degree	19	11	15	9	6	29	11	50	25	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	14	11	8	6	28	11	59	22	322

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	24	14	5	7	10	2	71	13	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	24	17	5	3	12	1	70	10	171
2017	University certificate or diploma below the bachelor's level	41	17	27	4	5	6	0	62	9	31
2017	Bachelor's degree	31	28	17	7	5	11	1	67	14	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	19	17	7	7	12	1	64	16	282
2014	Secondary or high school graduation certificate or equivalent or less	35	22	19	4	4	12	4	67	9	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	26	20	5	4	11	1	67	10	259
2014	University certificate or diploma below the bachelor's level	26	26	21	11	2	11	4	61	14	57
2014	Bachelor's degree	31	26	17	7	5	12	2	66	13	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	25	13	8	5	11	1	71	15	322
2011	Secondary or high school graduation certificate or equivalent or less	39	30	18	4	5	4	1	72	10	155
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	15	6	5	7	1	72	12	239
2011	University certificate or diploma below the bachelor's level	27	36	21	4	2	9	0	70	7	57
2011	Bachelor's degree	32	31	19	5	4	8	0	68	11	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	30	18	7	5	6	2	68	13	277

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	92	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	94	169
2017	Bachelor's degree	5	95	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	89	280
2014	Secondary or high school graduation certificate or equivalent or less	9	91	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	95	257
2014	University certificate or diploma below the bachelor's level	12	88	57
2014	Bachelor's degree	4	96	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	322

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	13
2014	Bachelor's degree	38	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	100	10
2017	Bachelor's degree	71	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	86	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	85	13
2014	Bachelor's degree	85	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	87	23

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10
2017	Bachelor's degree	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10
2017	Bachelor's degree	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13
2014	Bachelor's degree	13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	29

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	22

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	13
2014	Bachelor's degree	54	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	22

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	13
2014	Bachelor's degree	38	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10
2017	Bachelor's degree	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13
2014	Bachelor's degree	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2017	Bachelor's degree	0	14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	22

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	29

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29
2014	Bachelor's degree	0	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	22

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10
2017	Bachelor's degree	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13
2014	Bachelor's degree	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	49	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	13
2014	Bachelor's degree	42	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	23

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	38	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Bachelor's degree	14
2014	Bachelor's degree	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2014	Bachelor's degree	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2014	Bachelor's degree	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	10
2017	Bachelor's degree	35	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	23

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Bachelor's degree	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	28

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Bachelor's degree	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	14
2014	Bachelor's degree	0	12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	28
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	23

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	14
2014	Bachelor's degree	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	39	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	28
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	12
2014	Bachelor's degree	50	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	23

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28
2014	Bachelor's degree	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	47	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	28
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	12
2014	Bachelor's degree	50	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	23

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	10
2017	Bachelor's degree	64	36	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	86	14	29

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	16	15	6	2	28	11	61	14	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	15	19	2	2	30	10	62	6	171
2017	University certificate or diploma below the bachelor's level	25	2	13	0	4	42	13	61	10	32
2017	Bachelor's degree	17	13	16	3	1	37	12	60	7	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	10	13	2	5	35	16	60	14	282
2014	Secondary or high school graduation certificate or equivalent or less	21	15	17	2	3	36	6	63	8	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	14	20	3	2	31	10	58	8	259
2014	University certificate or diploma below the bachelor's level	18	19	21	2	4	28	9	58	8	57
2014	Bachelor's degree	19	11	18	1	3	35	14	58	7	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	12	10	4	3	35	15	67	13	323

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	22	14	5	2	9	2	77	8	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	28	14	2	2	14	3	80	4	168
2017	University certificate or diploma below the bachelor's level	43	17	21	0	4	15	0	71	5	32
2017	Bachelor's degree	34	28	15	3	1	16	2	76	5	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	22	14	3	5	16	4	72	11	281
2014	Secondary or high school graduation certificate or equivalent or less	35	26	19	0	4	15	2	73	4	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	28	16	4	2	13	2	75	7	258
2014	University certificate or diploma below the bachelor's level	26	32	19	4	2	14	4	70	6	57
2014	Bachelor's degree	34	24	19	2	3	15	3	71	6	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	23	11	4	2	17	1	78	8	323
2011	Secondary or high school graduation certificate or equivalent or less	45	24	15	4	2	8	1	76	7	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	11	4	2	10	0	81	7	238
2011	University certificate or diploma below the bachelor's level	34	30	19	6	2	10	0	71	8	57
2011	Bachelor's degree	41	28	16	4	3	8	0	75	8	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	14	5	2	9	0	76	8	277

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	81	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	171
2017	University certificate or diploma below the bachelor's level	19	81	31
2017	Bachelor's degree	17	83	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	82	282
2014	Secondary or high school graduation certificate or equivalent or less	17	83	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	85	259
2014	University certificate or diploma below the bachelor's level	12	88	57
2014	Bachelor's degree	17	83	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	322

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	100	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	89	11	24
2017	Bachelor's degree	75	25	51
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	26	49
2014	Secondary or high school graduation certificate or equivalent or less	63	37	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	92	8	39
2014	Bachelor's degree	80	20	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	17	48

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	39	7	0	0	5	93	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	9	13	0	4	0	83	4	21
2017	Bachelor's degree	56	32	2	7	0	3	91	7	38
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	34	0	9	6	0	86	14	37
2014	Secondary or high school graduation certificate or equivalent or less	92	8	0	0	0	0	100	0	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	31	3	8	0	0	89	8	36
2014	Bachelor's degree	66	20	2	7	2	2	88	9	44
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	5	8	5	3	0	85	8	40

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	40	10	3	4	4	13	79	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	42	9	3	4	3	11	82	8	171
2017	University certificate or diploma below the bachelor's level	32	31	3	4	7	3	20	82	14	32
2017	Bachelor's degree	23	36	8	8	4	2	20	75	15	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	5	7	2	1	28	80	13	282
2014	Secondary or high school graduation certificate or equivalent or less	32	35	7	4	0	4	19	86	5	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	46	8	3	2	2	12	85	5	259
2014	University certificate or diploma below the bachelor's level	28	40	5	0	0	2	25	93	0	57
2014	Bachelor's degree	25	36	8	5	3	3	20	79	11	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	30	6	5	1	1	35	81	10	323
2011	Secondary or high school graduation certificate or equivalent or less	41	40	6	5	0	1	8	88	5	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	45	13	1	2	1	3	83	3	238
2011	University certificate or diploma below the bachelor's level	29	30	19	10	3	2	6	65	14	57
2011	Bachelor's degree	27	41	8	10	2	0	12	76	14	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	39	9	8	2	0	27	74	14	275
2008	Secondary or high school graduation certificate or equivalent or less	39	38	6	3	5	2	8	85	8	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	51	13	2	2	1	3	82	4	147
2008	University certificate or diploma below the bachelor's level	25	43	11	11	0	0	11	76	12	28
2008	Bachelor's degree	25	40	12	8	4	2	9	73	13	189
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	29	10	6	4	2	28	72	14	194

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	16	18	8	1	19	29	47	18	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	21	18	3	2	25	22	58	9	171
2017	University certificate or diploma below the bachelor's level	16	18	11	0	4	17	33	69	9	32
2017	Bachelor's degree	10	11	20	2	3	26	29	45	11	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	11	11	5	3	25	34	51	22	281
2014	Secondary or high school graduation certificate or equivalent or less	15	23	13	4	2	17	27	67	9	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	23	1	3	21	25	50	8	259
2014	University certificate or diploma below the bachelor's level	12	14	18	7	4	12	33	48	19	57
2014	Bachelor's degree	9	11	13	3	5	27	33	51	18	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	12	13	5	2	21	36	54	17	322
2011	Secondary or high school graduation certificate or equivalent or less	19	22	25	4	6	14	10	54	13	158
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	17	25	7	7	23	8	43	21	239
2011	University certificate or diploma below the bachelor's level	7	28	18	3	5	26	13	58	14	57
2011	Bachelor's degree	6	13	19	10	6	27	18	36	29	264
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	14	17	4	4	28	24	47	17	277

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	30	13	1	0	4	12	83	1	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	22	11	1	2	11	12	82	3	171
2017	University certificate or diploma below the bachelor's level	42	21	3	4	0	10	20	90	6	32
2017	Bachelor's degree	34	20	11	2	2	11	21	79	6	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	21	8	2	2	10	29	81	6	282
2014	Secondary or high school graduation certificate or equivalent or less	36	27	8	1	2	7	19	86	4	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	30	9	0	2	4	12	87	2	259
2014	University certificate or diploma below the bachelor's level	25	33	9	0	0	9	25	87	0	57
2014	Bachelor's degree	33	22	10	3	1	12	19	80	6	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	18	7	3	1	6	34	82	7	323
2011	Secondary or high school graduation certificate or equivalent or less	40	29	11	4	3	4	8	78	9	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	28	13	4	2	5	4	79	7	239
2011	University certificate or diploma below the bachelor's level	38	26	11	3	4	11	7	78	8	56
2011	Bachelor's degree	32	25	14	3	3	10	13	73	8	266
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	24	13	4	1	10	26	72	8	276
2008	Secondary or high school graduation certificate or equivalent or less	39	31	13	2	2	6	7	81	4	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	32	13	4	3	3	3	79	7	145
2008	University certificate or diploma below the bachelor's level	32	25	11	4	7	11	11	73	14	28
2008	Bachelor's degree	33	27	6	5	3	16	10	81	11	189
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	23	9	4	2	11	25	75	10	193

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	25	17	3	0	9	12	74	4	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	28	14	2	1	11	12	79	4	171
2017	University certificate or diploma below the bachelor's level	39	18	3	7	0	13	20	84	11	32
2017	Bachelor's degree	29	24	11	2	2	12	20	79	5	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	21	10	4	3	12	27	73	11	282
2014	Secondary or high school graduation certificate or equivalent or less	34	21	9	4	2	12	19	79	8	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	31	11	3	1	7	12	82	4	259
2014	University certificate or diploma below the bachelor's level	21	35	11	0	2	7	25	82	3	57
2014	Bachelor's degree	32	19	12	5	1	11	19	73	9	320
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	19	8	3	2	7	32	78	8	322
2011	Secondary or high school graduation certificate or equivalent or less	37	32	14	2	3	4	8	79	5	159
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	17	6	3	6	4	71	10	237
2011	University certificate or diploma below the bachelor's level	33	20	11	7	3	20	6	72	14	57
2011	Bachelor's degree	27	27	16	3	4	10	12	71	9	265
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	23	14	3	3	11	23	70	9	275
2008	Secondary or high school graduation certificate or equivalent or less	44	27	11	6	3	5	4	77	10	131
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	10	7	6	5	3	75	14	147
2008	University certificate or diploma below the bachelor's level	29	32	14	4	4	4	14	74	9	28
2008	Bachelor's degree	32	28	11	6	2	12	9	76	10	190
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	19	6	6	3	7	27	77	13	194

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	27	9	1	4	0	0	85	5	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	23	4	7	3	3	0	86	10	169
2017	University certificate or diploma below the bachelor's level	77	11	6	5	0	0	0	88	5	32
2017	Bachelor's degree	60	25	7	5	2	0	1	86	7	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	21	7	5	6	0	3	82	11	282

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	24	4	3	4	1	1	88	8	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	23	7	2	4	1	0	86	6	169
2017	University certificate or diploma below the bachelor's level	74	23	0	3	0	0	0	97	3	32
2017	Bachelor's degree	58	25	9	4	3	0	1	84	6	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	23	7	4	4	0	3	85	8	282

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	29	16	6	8	1	0	70	14	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	43	14	9	2	3	1	74	12	171
2017	University certificate or diploma below the bachelor's level	43	30	6	4	10	7	0	79	15	31
2017	Bachelor's degree	34	40	12	6	5	3	0	77	11	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	36	13	10	5	5	0	71	16	281

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	32	15	5	9	3	1	69	15	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	37	21	8	5	5	0	64	14	170
2017	University certificate or diploma below the bachelor's level	32	41	10	10	6	0	0	74	17	32
2017	Bachelor's degree	24	42	13	11	8	1	0	67	20	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	11	11	10	1	0	69	21	281

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	27	20	14	9	0	1	57	23	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	24	16	8	14	2	4	60	23	169
2017	University certificate or diploma below the bachelor's level	30	43	6	9	9	0	3	75	19	32
2017	Bachelor's degree	29	26	17	13	11	0	3	57	25	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	25	16	12	12	1	2	58	25	282

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	36	27	9	4	0	1	59	14	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	28	25	13	9	1	1	52	22	171
2017	University certificate or diploma below the bachelor's level	17	31	30	11	6	0	5	50	18	32
2017	Bachelor's degree	16	30	28	13	12	0	2	46	25	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	27	15	9	1	0	48	25	281

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	38	18	5	2	0	6	73	8	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	29	16	13	3	1	3	67	16	170
2017	University certificate or diploma below the bachelor's level	34	32	14	8	6	0	6	70	15	32
2017	Bachelor's degree	28	30	26	8	7	0	2	59	14	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	32	20	9	7	1	0	63	16	282

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	29	16	7	10	3	2	65	18	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	24	16	11	14	1	4	56	27	169
2017	University certificate or diploma below the bachelor's level	29	13	30	14	9	0	5	44	25	32
2017	Bachelor's degree	21	24	22	18	12	0	2	46	31	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	21	26	19	12	1	1	42	32	281

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	17	6	2	2	0	11	89	5	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	15	9	2	4	1	9	83	7	170
2017	University certificate or diploma below the bachelor's level	49	14	13	4	3	0	18	77	8	32
2017	Bachelor's degree	46	25	11	7	4	0	7	76	12	283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	26	15	7	7	1	4	70	14	281

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	35	16	9	5	70	14	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	25	22	9	5	65	13	170
2017	University certificate or diploma below the bachelor's level	52	25	13	10	0	77	10	31
2017	Bachelor's degree	37	27	20	10	6	64	16	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	32	18	9	5	68	14	279

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	32	12	9	4	0	1	75	13	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	14	9	2	1	1	75	11	170
2017	University certificate or diploma below the bachelor's level	49	39	8	4	0	0	0	88	4	32
2017	Bachelor's degree	32	30	24	10	3	0	1	63	13	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	28	16	7	8	0	2	69	15	280

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	34	7	9	4	0	4	78	14	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	17	12	5	1	1	65	18	170
2017	University certificate or diploma below the bachelor's level	25	29	25	6	6	3	5	60	13	32
2017	Bachelor's degree	29	28	25	11	7	0	0	57	18	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	29	21	11	6	0	0	61	17	280

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	36	10	8	2	2	79	11	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	16	6	8	1	70	14	170
2017	University certificate or diploma below the bachelor's level	40	40	14	0	4	2	82	4	32
2017	Bachelor's degree	36	27	20	8	8	1	64	16	283
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	28	18	11	6	0	64	18	280

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	36	11	6	3	0	2	79	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	31	15	8	5	1	2	71	13	169
2017	University certificate or diploma below the bachelor's level	41	38	11	7	0	0	2	81	7	32
2017	Bachelor's degree	36	34	18	10	2	0	1	70	12	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	35	14	5	4	1	0	77	9	279

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	21	4	1	2	0	1	92	4	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	16	6	4	2	1	1	89	6	171
2017	University certificate or diploma below the bachelor's level	70	15	8	4	0	0	3	88	4	32
2017	Bachelor's degree	65	21	8	4	2	0	1	87	5	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	18	10	5	3	0	0	83	8	282

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	12	6	3	2	0	3	88	6	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	7	5	1	2	1	3	92	3	170
2017	University certificate or diploma below the bachelor's level	74	14	7	3	0	0	2	90	3	31
2017	Bachelor's degree	67	15	7	3	3	0	5	86	6	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	10	8	5	3	0	2	84	8	281

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	20	5	3	2	0	2	89	5	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	31	6	4	2	1	1	88	6	171
2017	University certificate or diploma below the bachelor's level	60	22	12	0	3	0	2	85	3	32
2017	Bachelor's degree	53	29	7	5	3	0	4	85	7	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	24	7	5	1	0	1	87	6	281

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	10	6	4	4	0	3	85	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	18	5	5	4	1	1	86	9	171
2017	University certificate or diploma below the bachelor's level	67	15	6	9	0	0	2	84	10	31
2017	Bachelor's degree	53	24	10	6	3	0	3	79	10	284
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	19	11	7	5	0	3	77	12	281

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	6	4	0	1	0	26	94	1	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	11	3	1	2	0	26	93	3	170
2017	University certificate or diploma below the bachelor's level	57	9	0	3	0	0	31	95	5	32
2017	Bachelor's degree	57	12	5	1	1	1	23	91	2	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	15	6	1	0	0	20	91	1	281

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	9	4	1	0	1	7	94	2	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	15	5	1	2	1	5	91	3	170
2017	University certificate or diploma below the bachelor's level	59	19	12	5	0	0	5	82	5	32
2017	Bachelor's degree	68	16	7	1	1	0	6	90	2	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	22	5	2	0	0	4	92	2	279

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	7	2	7	1	0	6	88	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	18	5	2	1	0	6	91	3	171
2017	University certificate or diploma below the bachelor's level	59	16	6	8	5	3	3	80	14	32
2017	Bachelor's degree	69	13	5	5	3	1	4	86	9	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	14	3	2	4	1	5	91	6	282

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	28	10	4	1	2	4	85	5	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	28	12	4	1	0	2	83	5	170
2017	University certificate or diploma below the bachelor's level	50	30	9	0	3	0	9	87	3	32
2017	Bachelor's degree	52	29	11	2	2	1	2	84	4	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	27	8	6	1	0	3	85	7	281

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	35	30	9	6	0	1	55	15	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	32	31	12	4	1	1	52	17	171
2017	University certificate or diploma below the bachelor's level	17	45	32	6	0	0	0	62	6	32
2017	Bachelor's degree	13	32	34	15	5	0	0	46	20	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	36	12	5	0	0	47	16	282

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	10	41	26	16	0	2	42	16	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	35	24	14	2	1	39	26	171
2017	University certificate or diploma below the bachelor's level	0	18	44	13	26	0	0	39	18	32
2017	Bachelor's degree	7	19	40	23	9	0	1	33	26	285
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	16	40	27	13	0	0	40	20	281

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	26	9	14	15	0	4	34	66	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	30	15	8	8	1	1	37	63	171
2017	University certificate or diploma below the bachelor's level	24	38	23	7	3	0	5	25	75	32
2017	Bachelor's degree	37	25	18	7	10	2	1	38	62	286
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	27	21	10	12	4	1	26	74	281

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	104
2017	University certificate or diploma below the bachelor's level	38	23
2017	Bachelor's degree	28	169
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	192

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	104
2017	University certificate or diploma below the bachelor's level	44	23
2017	Bachelor's degree	37	169
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	192

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	104
2017	University certificate or diploma below the bachelor's level	16	23
2017	Bachelor's degree	21	169
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	192

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	104
2017	University certificate or diploma below the bachelor's level	31	23
2017	Bachelor's degree	45	169
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	192

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	104
2017	University certificate or diploma below the bachelor's level	0	23
2017	Bachelor's degree	9	169
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	192

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	104
2017	University certificate or diploma below the bachelor's level	28	23
2017	Bachelor's degree	39	169
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	192

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	54	11	13	4	11	51
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	55	11	7	3	9	101
2017	University certificate or diploma below the bachelor's level	4	78	9	4	0	4	23
2017	Bachelor's degree	7	56	18	3	4	11	164
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	52	16	9	3	14	192

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	28	10	18	13	0	5	57	32	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	21	12	9	10	4	15	61	24	105
2017	University certificate or diploma below the bachelor's level	42	26	8	16	8	0	0	68	24	23
2017	Bachelor's degree	33	28	12	11	8	1	8	67	20	170
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	27	9	14	13	1	6	62	29	195

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	14	15	16	34	0	9	29	55	52
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	7	12	10	39	5	21	18	65	105
2017	University certificate or diploma below the bachelor's level	5	16	15	9	23	0	31	31	47	23
2017	Bachelor's degree	6	12	11	17	33	5	17	23	63	170
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	13	12	13	36	5	19	20	64	195

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 115. What is the highest level of education you have ever completed?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.