2017 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	61	23	8	5	3	84	7	39
2017	CS-02	77	7	9	7	0	84	7	14
2017	CS-03	60	30	0	0	10	90	10	10
2014	CS	46	44	6	4	0	91	4	54
2014	CS-01	36	64	0	0	0	100	0	11
2014	CS-02	43	33	14	10	0	76	10	21
2014	CS-03	42	58	0	0	0	100	0	12
2014	CS-04	70	30	0	0	0	100	0	10
2011	CS	41	40	10	7	1	81	9	59
2011	CS-02	38	46	4	11	0	85	11	21
2011	CS-03	28	46	26	0	0	74	0	16
2011	CS-04	63	28	0	9	0	91	9	10
2008	CS	45	39	11	5	0	84	5	44
2008	CS-01	62	23	15	0	0	85	0	13
2008	CS-02	10	40	30	20	0	50	20	10
2008	CS-03	54	46	0	0	0	100	0	13

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	26	14	11	3	72	13	39
2017	CS-02	70	0	14	16	0	70	16	14
2017	CS-03	37	30	11	11	10	68	21	10

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Positive answers (%)	Total responses
2017	CS	63	28	9	91	39
2017	CS-02	70	22	9	91	14
2017	CS-03	70	30	0	100	10
2014	CS	70	26	4	96	54
2014	CS-01	64	27	9	91	11
2014	CS-02	67	29	5	95	21
2014	CS-03	67	33	0	100	12
2014	CS-04	90	10	0	100	10
2011	CS	62	30	7	93	59
2011	CS-02	59	32	9	91	21
2011	CS-03	56	38	6	94	16
2011	CS-04	72	28	0	100	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	53	31	11	2	3	84	5	39
2017	CS-02	77	7	16	0	0	84	0	14
2017	CS-03	37	53	0	0	10	90	10	10
2014	CS	50	43	6	2	0	93	2	54
2014	CS-01	45	45	9	0	0	91	0	11
2014	CS-02	52	48	0	0	0	100	0	21
2014	CS-03	42	42	8	8	0	83	8	12
2014	CS-04	60	30	10	0	0	90	0	10
2011	CS	50	40	4	5	1	90	7	59
2011	CS-02	38	53	5	4	0	91	4	21
2011	CS-03	43	50	7	0	0	93	0	16
2011	CS-04	63	28	0	9	0	91	9	10
2008	CS	55	30	11	2	2	84	5	44
2008	CS-01	77	8	15	0	0	85	0	13
2008	CS-02	40	20	30	0	10	60	10	10
2008	CS-03	38	54	0	8	0	92	8	13

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	17	23	0	5	0	72	5	39
2017	CS-02	75	9	9	0	7	0	84	7	14
2017	CS-03	48	21	21	0	10	0	69	10	10
2014	CS	46	30	19	4	0	2	77	4	54
2014	CS-01	45	36	18	0	0	0	82	0	11
2014	CS-02	38	33	19	5	0	5	75	5	21
2014	CS-03	50	33	8	8	0	0	83	8	12
2014	CS-04	60	10	30	0	0	0	70	0	10
2011	CS	36	32	13	10	8	0	68	19	58
2011	CS-02	31	28	19	16	5	0	60	21	20
2011	CS-03	36	40	12	12	0	0	76	12	16
2011	CS-04	52	30	9	9	0	0	82	9	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	29	18	0	5	0	77	5	39
2017	CS-02	70	23	0	0	7	0	93	7	14
2017	CS-03	48	21	21	0	10	0	69	10	10
2014	CS	50	33	13	2	0	2	85	2	54
2014	CS-01	45	36	18	0	0	0	82	0	11
2014	CS-02	48	33	10	5	0	5	85	5	21
2014	CS-03	50	42	8	0	0	0	92	0	12
2014	CS-04	60	20	20	0	0	0	80	0	10
2011	CS	39	34	10	14	3	0	73	17	57
2011	CS-02	31	39	9	21	0	0	70	21	20
2011	CS-03	42	35	18	6	0	0	76	6	16
2011	CS-04	52	30	9	9	0	0	82	9	10
2008	CS	39	39	11	9	2	0	77	11	44
2008	CS-01	46	54	0	0	0	0	100	0	13
2008	CS-02	30	10	30	20	10	0	40	30	10
2008	CS-03	38	38	15	8	0	0	77	8	13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	23	14	4	7	0	2	74	12	39
2017	CS-02	85	8	0	0	7	0	0	93	7	14
2017	CS-03	49	20	21	0	10	0	0	69	10	10
2014	CS	43	26	13	7	7	4	0	71	15	54
2014	CS-01	36	27	18	9	0	9	0	70	10	11
2014	CS-02	38	24	14	10	10	5	0	65	20	21
2014	CS-03	50	50	0	0	0	0	0	100	0	12
2014	CS-04	50	0	20	10	20	0	0	50	30	10
2011	CS	44	21	15	10	9	2	0	66	19	58
2011	CS-02	46	14	21	10	10	0	0	60	19	20
2011	CS-03	28	28	27	18	0	0	0	56	18	16
2011	CS-04	71	9	0	9	0	11	0	90	10	10
2008	CS	32	25	20	14	5	5	0	60	19	44
2008	CS-01	46	38	15	0	0	0	0	85	0	13
2008	CS-02	20	0	20	50	10	0	0	20	60	10
2008	CS-03	23	31	31	0	8	8	0	58	8	13

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	40	11	3	5	0	81	8	38
2017	CS-02	46	39	9	0	7	0	84	7	14
2014	CS	59	26	11	2	2	0	85	4	54
2014	CS-01	64	27	9	0	0	0	91	0	11
2014	CS-02	52	29	19	0	0	0	81	0	21
2014	CS-03	67	25	0	8	0	0	92	8	12
2014	CS-04	60	20	10	0	10	0	80	10	10
2011	CS	44	28	14	8	5	0	72	13	59
2011	CS-02	52	19	14	4	11	0	71	15	21
2011	CS-03	25	37	20	18	0	0	62	18	16
2011	CS-04	70	10	11	9	0	0	81	9	10
2008	CS	43	30	14	2	9	2	74	12	44
2008	CS-01	46	31	8	0	8	8	83	8	13
2008	CS-02	40	30	10	10	10	0	70	20	10
2008	CS-03	46	31	15	0	8	0	77	8	13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	29	20	0	3	0	77	3	38
2017	CS-02	60	26	14	0	0	0	86	0	14
2014	CS	52	35	7	4	2	0	87	6	54
2014	CS-01	64	18	9	9	0	0	82	9	11
2014	CS-02	52	38	5	5	0	0	90	5	21
2014	CS-03	50	33	17	0	0	0	83	0	12
2014	CS-04	40	50	0	0	10	0	90	10	10
2011	CS	45	31	5	14	3	2	78	17	59
2011	CS-02	49	32	0	15	4	0	80	20	21
2011	CS-03	30	46	6	18	0	0	76	18	16
2011	CS-04	70	21	0	9	0	0	91	9	10
2008	CS	43	32	9	7	9	0	75	16	44
2008	CS-01	62	15	0	15	8	0	77	23	13
2008	CS-02	20	40	20	0	20	0	60	20	10
2008	CS-03	46	31	8	8	8	0	77	15	13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	27	15	5	3	78	7	39
2017	CS-02	68	16	9	7	0	84	7	14
2017	CS-03	37	32	21	0	10	69	10	10
2014	CS	50	41	7	0	2	91	2	54
2014	CS-01	55	45	0	0	0	100	0	11
2014	CS-02	48	43	10	0	0	90	0	21
2014	CS-03	50	42	8	0	0	92	0	12
2014	CS-04	50	30	10	0	10	80	10	10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	30	20	8	0	5	71	8	39
2017	CS-02	54	15	25	0	0	7	74	0	14
2017	CS-03	37	43	10	10	0	0	80	10	10
2014	CS	43	20	19	13	2	4	65	15	54
2014	CS-01	27	27	18	18	0	9	60	20	11
2014	CS-02	29	29	24	14	5	0	57	19	21
2014	CS-03	67	8	17	8	0	0	75	8	12
2014	CS-04	60	10	10	10	0	10	78	11	10
2011	CS	34	28	18	7	12	0	62	20	57
2011	CS-02	38	30	15	0	17	0	68	17	19
2011	CS-03	29	18	25	20	8	0	47	28	16
2011	CS-04	52	30	9	9	0	0	82	9	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	29	27	5	3	3	64	8	38
2017	CS-02	54	15	25	0	0	7	74	0	14
2017	CS-03	28	30	11	21	10	0	58	30	10
2014	CS	35	33	19	9	2	2	70	11	54
2014	CS-01	27	27	36	9	0	0	55	9	11
2014	CS-02	24	24	29	14	5	5	50	20	21
2014	CS-03	50	50	0	0	0	0	100	0	12
2014	CS-04	50	40	0	10	0	0	90	10	10
2011	CS	32	27	16	11	12	2	60	24	58
2011	CS-02	26	33	15	10	16	0	60	26	20
2011	CS-03	34	13	26	14	8	6	49	23	16
2011	CS-04	41	41	9	9	0	0	82	9	10
2008	CS	20	30	23	5	20	2	51	26	44
2008	CS-01	15	15	31	0	38	0	31	38	13
2008	CS-02	0	30	30	10	30	0	30	40	10
2008	CS-03	31	38	15	8	8	0	69	15	13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	25	23	12	3	5	60	15	39
2017	CS-02	46	16	16	9	0	14	71	10	14
2017	CS-03	37	21	21	11	10	0	58	21	10
2014	CS	26	37	26	4	0	7	68	4	54
2014	CS-01	27	27	36	9	0	0	55	9	11
2014	CS-02	14	38	24	5	0	19	65	6	21
2014	CS-03	33	50	17	0	0	0	83	0	12
2014	CS-04	40	30	30	0	0	0	70	0	10
2011	CS	27	29	16	12	11	5	59	24	58
2011	CS-02	25	32	18	0	15	10	64	17	21
2011	CS-03	18	18	29	20	8	6	39	30	15
2011	CS-04	41	41	0	18	0	0	82	18	10
2008	CS	11	30	23	16	18	2	42	35	44
2008	CS-01	8	23	31	15	23	0	31	38	13
2008	CS-02	0	30	10	30	30	0	30	60	10
2008	CS-03	23	31	15	15	15	0	54	31	13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	17	28	6	7	2	58	13	39
2017	CS-02	46	25	14	9	7	0	70	16	14
2017	CS-03	48	10	32	0	10	0	58	10	10
2014	CS	33	30	15	13	4	6	67	18	54
2014	CS-01	27	9	36	9	9	9	40	20	11
2014	CS-02	24	33	0	29	5	10	63	37	21
2014	CS-03	42	42	17	0	0	0	83	0	12
2014	CS-04	50	30	20	0	0	0	80	0	10
2011	CS	29	27	23	9	9	2	57	19	58
2011	CS-02	30	23	29	4	9	5	55	14	21
2011	CS-03	12	32	42	14	0	0	44	14	15
2011	CS-04	41	41	0	9	9	0	82	18	10
2008	CS	11	34	25	9	14	7	49	24	44
2008	CS-01	15	31	23	8	15	8	50	25	13
2008	CS-02	0	30	30	20	10	10	33	33	10
2008	CS-03	8	38	23	8	23	0	46	31	13

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	38	7	13	3	3	2	76	17	39
2017	CS-02	46	31	7	9	0	7	0	83	10	14
2017	CS-03	37	42	0	11	10	0	0	79	21	10
2014	CS	33	50	9	7	0	0	0	83	7	54
2014	CS-01	36	45	0	18	0	0	0	82	18	11
2014	CS-02	33	48	14	5	0	0	0	81	5	21
2014	CS-03	42	58	0	0	0	0	0	100	0	12
2014	CS-04	20	50	20	10	0	0	0	70	10	10
2011	CS	28	30	16	12	12	2	0	59	24	58
2011	CS-02	25	28	18	4	20	5	0	56	25	21
2011	CS-03	18	26	29	18	8	0	0	44	26	15
2011	CS-04	42	49	0	9	0	0	0	91	9	10
2008	CS	16	30	27	16	9	2	0	47	26	44
2008	CS-01	15	31	31	15	0	8	0	50	17	13
2008	CS-02	0	20	30	20	30	0	0	20	50	10
2008	CS-03	15	23	31	23	8	0	0	38	31	13

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	34	19	2	5	73	7	39
2017	CS-02	47	31	16	0	7	77	7	14
2017	CS-03	37	41	11	0	10	79	10	10
2014	CS	30	43	17	9	2	72	11	54
2014	CS-01	27	55	18	0	0	82	0	11
2014	CS-02	19	48	19	10	5	67	14	21
2014	CS-03	42	42	8	8	0	83	8	12
2014	CS-04	40	20	20	20	0	60	20	10
2011	CS	29	35	18	8	10	64	18	59
2011	CS-02	29	24	28	0	20	53	20	21
2011	CS-03	22	58	8	12	0	80	12	16
2011	CS-04	34	37	0	28	0	72	28	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	36	18	9	3	71	11	39
2017	CS-02	47	23	30	0	0	70	0	14
2017	CS-03	37	53	0	0	10	90	10	10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	16	25	13	7	17	4	42	26	39
2017	CS-02	13	14	45	0	7	21	0	34	9	14
2017	CS-03	38	11	0	20	20	11	0	56	44	10
2014	CS	24	19	28	6	6	17	2	52	14	54
2014	CS-01	45	0	18	9	9	18	0	56	22	11
2014	CS-02	5	33	29	0	10	24	0	50	13	21
2014	CS-03	33	8	25	8	0	17	8	56	11	12
2014	CS-04	30	20	40	10	0	0	0	50	10	10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	30	13	11	3	74	13	38
2017	CS-02	46	40	7	7	0	86	7	14
2014	CS	43	41	13	0	4	83	4	54
2014	CS-01	64	27	9	0	0	91	0	11
2014	CS-02	43	33	24	0	0	76	0	21
2014	CS-03	33	67	0	0	0	100	0	12
2014	CS-04	30	40	10	0	20	70	20	10
2011	CS	32	46	10	6	5	78	12	59
2011	CS-02	38	42	5	4	11	80	15	21
2011	CS-03	25	51	12	12	0	76	12	16
2011	CS-04	43	37	11	9	0	81	9	10
2008	CS	32	45	9	7	7	77	14	44
2008	CS-01	46	38	8	8	0	85	8	13
2008	CS-02	10	40	20	10	20	50	30	10
2008	CS-03	38	46	8	0	8	85	8	13

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	53	34	5	0	0	8	94	0	13
2014	CS	53	27	7	7	7	0	86	7	15
2014	CS-04	50	20	10	10	10	0	78	11	10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	38	8	5	0	0	2	86	5	39
2017	CS-02	52	41	7	0	0	0	0	93	0	14
2017	CS-03	39	32	10	20	0	0	0	71	20	10
2014	CS	46	35	13	4	0	0	2	83	4	54
2014	CS-01	55	45	0	0	0	0	0	100	0	11
2014	CS-02	24	48	19	5	0	0	5	75	5	21
2014	CS-03	50	25	17	8	0	0	0	75	8	12
2014	CS-04	80	10	10	0	0	0	0	90	0	10
2011	CS	27	43	12	10	5	1	1	73	15	59
2011	CS-02	32	35	9	20	4	0	0	67	24	21
2011	CS-03	23	49	16	12	0	0	0	72	12	16
2011	CS-04	24	56	11	0	0	0	9	88	0	10
2008	CS	43	36	9	5	5	2	0	81	9	44
2008	CS-01	54	23	8	0	8	8	0	83	8	13
2008	CS-02	30	40	20	0	10	0	0	70	10	10
2008	CS-03	46	31	8	15	0	0	0	77	15	13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	13	10	6	3	14	3	79	10	39
2017	CS-02	47	8	7	9	0	22	8	78	13	14
2017	CS-03	38	21	21	10	10	0	0	60	20	10
2014	CS	44	30	15	0	2	9	0	82	2	54
2014	CS-01	45	45	9	0	0	0	0	91	0	11
2014	CS-02	24	33	24	0	0	19	0	71	0	21
2014	CS-03	50	25	8	0	8	8	0	82	9	12
2014	CS-04	80	10	10	0	0	0	0	90	0	10
2011	CS	45	31	7	6	6	3	1	79	13	58
2011	CS-02	40	34	14	7	5	0	0	74	11	20
2011	CS-03	54	26	8	6	6	0	0	80	12	16
2011	CS-04	54	37	0	0	0	0	9	100	0	10
2008	CS	48	23	9	7	9	2	2	74	17	44
2008	CS-01	54	15	0	8	8	8	8	82	18	13
2008	CS-02	40	20	10	20	10	0	0	60	30	10
2008	CS-03	54	15	15	0	15	0	0	69	15	13

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	47	42	3	3	5	0	89	8	39
2017	CS-02	32	45	7	9	7	0	77	16	14
2017	CS-03	49	41	0	0	10	0	90	10	10
2014	CS	41	39	7	9	4	0	80	13	54
2014	CS-01	36	36	9	9	9	0	73	18	11
2014	CS-02	33	43	14	5	5	0	76	10	21
2014	CS-03	50	42	0	8	0	0	92	8	12
2014	CS-04	50	30	0	20	0	0	80	20	10
2011	CS	34	32	19	12	2	2	67	14	59
2011	CS-02	25	32	28	11	4	0	57	15	21
2011	CS-03	30	45	12	13	0	0	75	13	16
2011	CS-04	52	30	9	9	0	0	82	9	10
2008	CS	34	41	11	9	5	0	75	14	44
2008	CS-01	46	31	15	8	0	0	77	8	13
2008	CS-02	10	30	30	10	20	0	40	30	10
2008	CS-03	31	54	0	15	0	0	85	15	13

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	30	7	6	87	6	39
2017	CS-02	68	16	0	16	84	16	14
2017	CS-03	60	30	10	0	90	0	10
2014	CS	54	43	4	0	96	0	54
2014	CS-01	55	45	0	0	100	0	11
2014	CS-02	43	48	10	0	90	0	21
2014	CS-03	42	58	0	0	100	0	12
2014	CS-04	90	10	0	0	100	0	10
2011	CS	49	37	11	3	86	3	59
2011	CS-02	34	53	9	4	86	4	21
2011	CS-03	54	27	20	0	80	0	16
2011	CS-04	82	9	0	9	91	9	10
2008	CS	57	32	9	2	89	2	44
2008	CS-01	85	8	8	0	92	0	13
2008	CS-02	30	30	30	10	60	10	10
2008	CS-03	46	54	0	0	100	0	13

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	28	6	3	3	89	6	39
2017	CS-02	68	16	7	9	0	84	9	14
2017	CS-03	60	30	0	0	10	90	10	10
2014	CS	69	24	6	0	2	93	2	54
2014	CS-01	73	9	18	0	0	82	0	11
2014	CS-02	57	38	5	0	0	95	0	21
2014	CS-03	58	33	0	0	8	92	8	12
2014	CS-04	100	0	0	0	0	100	0	10
2011	CS	51	45	0	4	0	96	4	59
2011	CS-02	48	48	0	4	0	96	4	21
2011	CS-03	45	55	0	0	0	100	0	16
2011	CS-04	61	30	0	9	0	91	9	10
2008	CS	52	36	9	0	2	89	2	44
2008	CS-01	54	38	8	0	0	92	0	13
2008	CS-02	20	40	30	0	10	60	10	10
2008	CS-03	69	31	0	0	0	100	0	13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	34	21	3	2	0	3	74	5	39
2017	CS-02	47	23	23	0	7	0	0	70	7	14
2017	CS-03	37	53	0	10	0	0	0	90	10	10
2014	CS	35	37	19	4	4	2	0	74	8	54
2014	CS-01	36	45	9	0	0	9	0	90	0	11
2014	CS-02	33	38	19	10	0	0	0	71	10	21
2014	CS-03	33	33	25	0	8	0	0	67	8	12
2014	CS-04	40	30	20	0	10	0	0	70	10	10
2011	CS	35	34	14	6	10	2	0	70	17	59
2011	CS-02	24	29	14	13	15	5	0	55	30	21
2011	CS-03	29	52	13	0	6	0	0	81	6	16
2011	CS-04	61	21	9	9	0	0	0	82	9	10
2008	CS	25	32	20	11	9	2	0	58	21	44
2008	CS-01	31	31	23	15	0	0	0	62	15	13
2008	CS-02	0	40	30	10	20	0	0	40	30	10
2008	CS-03	31	23	23	8	15	0	0	54	23	13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	10	26	13	24	3	8	30	41	39
2017	CS-02	19	13	36	16	16	0	0	32	32	14
2017	CS-03	17	10	30	0	32	0	11	30	36	10
2014	CS	11	19	22	20	22	2	4	31	45	54
2014	CS-01	27	9	18	18	18	0	9	40	40	11
2014	CS-02	10	14	19	29	24	5	0	25	55	21
2014	CS-03	8	33	33	8	17	0	0	42	25	12
2014	CS-04	0	20	20	20	30	0	10	22	56	10
2011	CS	8	11	25	16	31	2	7	21	52	59
2011	CS-02	5	5	20	9	56	5	0	10	69	21
2011	CS-03	0	28	31	18	12	0	11	31	34	16
2011	CS-04	14	0	50	28	9	0	0	14	37	10
2008	CS	7	23	18	11	32	7	2	33	48	44
2008	CS-01	15	31	8	8	31	8	0	50	42	13
2008	CS-02	10	0	30	20	30	10	0	11	56	10
2008	CS-03	0	15	23	15	38	8	0	17	58	13

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	38	0	14	3	84	16	39
2017	CS-02	56	28	0	16	0	84	16	14
2017	CS-03	37	30	0	22	10	68	32	10
2014	CS	43	39	13	4	2	81	6	54
2014	CS-01	27	55	18	0	0	82	0	11
2014	CS-02	38	48	10	0	5	86	5	21
2014	CS-03	50	33	8	8	0	83	8	12
2014	CS-04	60	10	20	10	0	70	10	10
2011	CS	49	31	7	10	3	79	13	59
2011	CS-02	49	31	9	11	0	80	11	21
2011	CS-03	41	39	14	6	0	80	6	16
2011	CS-04	72	19	0	0	9	91	9	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	35	9	5	3	83	8	39
2017	CS-02	65	28	7	0	0	93	0	14
2017	CS-03	37	30	11	11	10	67	21	10
2014	CS	46	39	9	6	0	85	6	54
2014	CS-01	36	45	18	0	0	82	0	11
2014	CS-02	43	38	10	10	0	81	10	21
2014	CS-03	42	58	0	0	0	100	0	12
2014	CS-04	70	10	10	10	0	80	10	10

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	26	23	0	3	0	74	3	39
2017	CS-02	63	8	30	0	0	0	70	0	14
2017	CS-03	37	41	11	0	10	0	79	10	10
2014	CS	46	43	7	2	0	2	91	2	54
2014	CS-01	36	55	9	0	0	0	91	0	11
2014	CS-02	38	52	5	0	0	5	95	0	21
2014	CS-03	42	42	17	0	0	0	83	0	12
2014	CS-04	80	10	0	10	0	0	90	10	10
2011	CS	41	45	9	1	4	0	86	5	59
2011	CS-02	34	55	4	0	6	0	89	6	21
2011	CS-03	43	46	12	0	0	0	88	0	16
2011	CS-04	72	19	0	9	0	0	91	9	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	35	20	3	2	2	74	5	39
2017	CS-02	39	40	14	0	7	0	79	7	14
2017	CS-03	37	30	22	10	0	0	68	10	10

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	47	40	10	0	3	87	3	39
2017	CS-02	54	39	7	0	0	93	0	14
2017	CS-03	37	41	11	0	10	79	10	10
2014	CS	46	35	11	7	0	81	7	54
2014	CS-01	64	18	0	18	0	82	18	11
2014	CS-02	33	48	19	0	0	81	0	21
2014	CS-03	42	42	8	8	0	83	8	12
2014	CS-04	60	20	10	10	0	80	10	10
2011	CS	55	25	9	9	2	80	12	59
2011	CS-02	52	14	14	14	6	66	20	21
2011	CS-03	54	40	0	6	0	94	6	16
2011	CS-04	62	28	11	0	0	89	0	10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	43	10	0	0	0	7	89	0	39
2017	CS-02	32	39	22	0	0	0	7	76	0	14
2017	CS-03	37	63	0	0	0	0	0	100	0	10
2014	CS	56	28	2	9	2	2	2	87	12	54
2014	CS-01	64	18	0	9	0	9	0	90	10	11
2014	CS-02	67	29	0	0	0	0	5	100	0	21
2014	CS-03	42	25	0	33	0	0	0	67	33	12
2014	CS-04	40	40	10	0	10	0	0	80	10	10
2011	CS	31	35	10	9	11	2	3	69	20	59
2011	CS-02	25	37	14	5	11	5	4	68	17	21
2011	CS-03	29	26	6	19	14	0	6	59	35	16
2011	CS-04	28	53	10	0	9	0	0	81	9	10
2008	CS	55	26	7	2	5	0	5	85	8	42
2008	CS-01	67	17	8	0	0	0	8	91	0	12
2008	CS-02	40	10	20	10	10	0	10	56	22	10
2008	CS-03	58	33	0	0	8	0	0	92	8	12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	45	8	9	4	3	78	14	39
2017	CS-02	28	54	9	9	0	0	82	9	14
2017	CS-03	38	40	11	11	0	0	78	11	10
2014	CS	33	50	11	6	0	0	83	6	54
2014	CS-01	64	27	9	0	0	0	91	0	11
2014	CS-02	14	76	5	5	0	0	90	5	21
2014	CS-03	42	33	17	8	0	0	75	8	12
2014	CS-04	30	40	20	10	0	0	70	10	10
2011	CS	37	44	16	2	2	0	80	4	58
2011	CS-02	48	39	9	0	4	0	87	4	21
2011	CS-03	28	42	22	8	0	0	70	8	16
2008	CS	27	39	20	7	7	0	66	14	44
2008	CS-01	38	31	15	8	8	0	69	15	13
2008	CS-02	30	20	20	10	20	0	50	30	10
2008	CS-03	8	69	23	0	0	0	77	0	13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	31	4	5	5	0	3	85	11	39
2017	CS-02	62	38	0	0	0	0	0	100	0	14
2017	CS-03	37	30	10	11	11	0	0	68	23	10
2014	CS	57	22	11	4	2	4	0	83	6	54
2014	CS-01	73	18	0	9	0	0	0	91	9	11
2014	CS-02	38	24	24	5	5	5	0	65	10	21
2014	CS-03	67	33	0	0	0	0	0	100	0	12
2014	CS-04	70	10	10	0	0	10	0	89	0	10
2011	CS	38	35	15	5	5	0	2	74	10	58
2011	CS-02	40	30	10	14	7	0	0	70	20	20
2011	CS-03	37	45	18	0	0	0	0	82	0	16
2011	CS-04	33	48	19	0	0	0	0	81	0	10

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CS	12	57	30	39
2017	CS-02	7	80	14	14
2017	CS-03	21	68	11	10
2014	CS	26	44	30	54
2014	CS-01	36	36	27	11
2014	CS-02	24	33	43	21
2014	CS-03	8	83	8	12
2014	CS-04	40	30	30	10
2011	CS	21	46	33	60
2011	CS-02	23	39	38	21
2011	CS-03	6	46	48	17
2011	CS-04	29	63	9	10

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2014	CS	7	7	71	14	9999	0	14
2011	CS	8	8	70	8	9999	7	13

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	57	33	8	0	3	90	3	38
2017	CS-02	70	14	16	0	0	84	0	14
2014	CS	57	38	2	2	2	94	4	53
2014	CS-01	64	36	0	0	0	100	0	11
2014	CS-02	52	38	0	5	5	90	10	21
2014	CS-03	58	42	0	0	0	100	0	12
2011	CS	61	20	12	7	0	80	7	59
2011	CS-02	57	19	14	11	0	76	11	21
2011	CS-03	56	24	20	0	0	80	0	16
2011	CS-04	72	9	11	9	0	81	9	10
2008	CS	50	34	9	5	2	84	7	44
2008	CS-01	77	23	0	0	0	100	0	13
2008	CS-02	10	30	40	20	0	40	20	10
2008	CS-03	54	38	0	0	8	92	8	13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	42	16	2	0	0	2	81	3	39
2017	CS-02	53	31	16	0	0	0	0	84	0	14
2017	CS-03	48	42	10	0	0	0	0	90	0	10
2014	CS	39	37	15	7	0	2	0	77	8	54
2014	CS-01	45	27	18	9	0	0	0	73	9	11
2014	CS-02	38	38	10	10	0	5	0	80	10	21
2014	CS-03	33	50	17	0	0	0	0	83	0	12
2014	CS-04	40	30	20	10	0	0	0	70	10	10
2011	CS	36	30	18	11	3	2	0	67	15	59
2011	CS-02	35	29	14	13	4	5	0	67	19	21
2011	CS-03	35	23	42	0	0	0	0	58	0	16
2011	CS-04	53	20	9	18	0	0	0	73	18	10

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	12	28	33	18	7	3	26	41	39
2017	CS-02	25	7	35	12	14	8	28	34	14
2017	CS-03	11	42	26	11	10	0	21	53	10
2014	CS	6	26	33	19	13	4	33	33	54
2014	CS-01	0	27	45	9	18	0	27	27	11
2014	CS-02	10	14	38	24	5	10	32	26	21
2014	CS-03	0	33	42	25	0	0	25	33	12
2014	CS-04	10	40	0	10	40	0	50	50	10
2011	CS	18	34	30	11	5	2	17	53	59
2011	CS-02	14	38	28	9	6	5	16	55	21
2011	CS-03	22	26	37	11	5	0	16	48	16
2011	CS-04	9	39	20	23	9	0	32	48	10
2008	CS	23	25	25	23	5	0	27	48	44
2008	CS-01	31	0	31	31	8	0	38	31	13
2008	CS-02	20	30	40	10	0	0	10	50	10
2008	CS-03	23	38	8	23	8	0	31	62	13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	11	20	29	24	2	5	57	22	39
2017	CS-02	9	16	14	21	25	7	8	55	29	14
2017	CS-03	21	0	0	38	42	0	0	79	21	10
2014	CS	2	11	22	35	22	2	6	62	14	54
2014	CS-01	9	18	27	18	27	0	0	45	27	11
2014	CS-02	0	5	14	43	19	5	14	76	6	21
2014	CS-03	0	17	33	33	17	0	0	50	17	12
2014	CS-04	0	10	20	40	30	0	0	70	10	10
2011	CS	10	17	25	27	18	2	2	47	28	59
2011	CS-02	14	20	28	13	20	5	0	35	35	21
2011	CS-03	0	24	28	31	17	0	0	48	24	16
2011	CS-04	9	0	19	50	23	0	0	72	9	10
2008	CS	20	9	32	27	11	0	0	39	30	44
2008	CS-01	23	0	31	23	23	0	0	46	23	13
2008	CS-02	30	20	30	20	0	0	0	20	50	10
2008	CS-03	23	8	31	23	15	0	0	38	31	13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	13	27	13	28	3	7	45	25	38
2017	CS-02	9	16	14	5	42	7	8	55	29	14
2014	CS	4	7	19	39	24	2	6	68	12	54
2014	CS-01	0	0	27	27	45	0	0	73	0	11
2014	CS-02	0	10	14	48	14	0	14	72	11	21
2014	CS-03	0	8	25	42	17	8	0	64	9	12
2014	CS-04	20	10	10	30	30	0	0	60	30	10
2011	CS	9	15	29	26	18	3	0	45	24	59
2011	CS-02	5	25	18	33	15	5	0	50	31	21
2011	CS-03	6	13	38	14	29	0	0	43	19	16
2011	CS-04	18	0	44	19	19	0	0	38	18	10
2008	CS	14	19	23	23	16	0	5	41	34	43
2008	CS-01	15	23	8	15	31	0	8	50	42	13
2008	CS-02	20	20	40	20	0	0	0	20	40	10
2008	CS-03	17	17	25	17	17	0	8	36	36	12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	3	9	38	28	20	3	49	12	38
2017	CS-02	0	18	34	13	28	7	44	19	14
2014	CS	4	6	32	28	25	6	56	10	53
2014	CS-01	9	0	9	27	55	0	82	9	11
2014	CS-02	5	0	40	30	10	15	47	6	20
2014	CS-03	0	17	33	33	17	0	50	17	12
2014	CS-04	0	10	40	20	30	0	50	10	10
2011	CS	9	6	33	36	15	2	52	15	59
2011	CS-02	9	4	28	43	16	0	58	14	21
2011	CS-03	0	11	55	12	22	0	34	11	16
2011	CS-04	0	9	9	63	19	0	82	9	10
2008	CS	7	14	43	18	18	0	36	20	44
2008	CS-01	0	23	38	23	15	0	38	23	13
2008	CS-02	10	10	50	10	20	0	30	20	10
2008	CS-03	15	0	46	8	31	0	38	15	13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	10	44	15	14	2	30	25	39
2017	CS-02	9	9	48	13	21	0	34	18	14
2017	CS-03	22	10	21	30	17	0	47	32	10
2014	CS	4	19	31	28	15	4	44	23	54
2014	CS-01	9	9	18	27	36	0	64	18	11
2014	CS-02	0	14	38	29	10	10	42	16	21
2014	CS-03	0	25	33	33	8	0	42	25	12
2014	CS-04	10	30	30	20	10	0	30	40	10
2011	CS	18	27	25	17	12	2	30	45	59
2011	CS-02	14	39	14	14	20	0	34	52	21
2011	CS-03	32	24	28	5	11	0	16	56	16
2011	CS-04	0	10	62	28	0	0	28	10	10
2008	CS	20	16	36	23	5	0	27	36	44
2008	CS-01	0	15	38	38	8	0	46	15	13
2008	CS-02	30	30	30	10	0	0	10	60	10
2008	CS-03	31	8	31	23	8	0	31	38	13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	10	27	23	30	0	5	55	16	39
2017	CS-02	0	9	31	12	48	0	0	60	9	14
2017	CS-03	10	0	21	32	28	0	10	66	11	10
2014	CS	2	7	17	43	24	2	6	72	10	54
2014	CS-01	0	18	9	36	36	0	0	73	18	11
2014	CS-02	5	0	19	43	14	5	14	71	6	21
2014	CS-03	0	8	8	58	25	0	0	83	8	12
2014	CS-04	0	10	30	30	30	0	0	60	10	10
2011	CS	15	11	19	37	14	2	3	53	27	59
2011	CS-02	18	15	14	28	20	5	0	50	35	21
2011	CS-03	0	14	37	32	17	0	0	49	14	16
2011	CS-04	9	0	0	80	11	0	0	91	9	10
2008	CS	7	23	30	30	5	5	2	37	32	44
2008	CS-01	8	31	23	23	8	8	0	33	42	13
2008	CS-02	10	20	20	30	10	10	0	44	33	10
2008	CS-03	8	23	31	38	0	0	0	38	31	13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	7	10	39	17	23	5	41	17	39
2017	CS-02	9	0	31	16	36	8	56	10	14
2017	CS-03	0	21	41	21	17	0	38	21	10
2014	CS	6	13	15	39	22	6	65	20	54
2014	CS-01	0	0	18	27	55	0	82	0	11
2014	CS-02	0	19	24	29	14	14	50	22	21
2014	CS-03	8	17	8	58	8	0	67	25	12
2014	CS-04	20	10	0	50	20	0	70	30	10

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	32	3	5	5	87	10	39
2017	CS-02	70	15	9	7	0	84	7	14
2017	CS-03	48	42	0	0	10	90	10	10
2014	CS	46	31	15	6	2	78	7	54
2014	CS-01	45	45	9	0	0	91	0	11
2014	CS-02	29	43	14	10	5	71	14	21
2014	CS-03	50	25	17	8	0	75	8	12
2014	CS-04	80	0	20	0	0	80	0	10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	37	11	2	0	0	87	2	39
2017	CS-02	54	37	9	0	0	0	91	0	14
2017	CS-03	49	42	10	0	0	0	90	0	10
2014	CS	46	41	6	4	2	2	89	6	54
2014	CS-01	45	45	0	9	0	0	91	9	11
2014	CS-02	33	48	10	0	5	5	85	5	21
2014	CS-03	58	42	0	0	0	0	100	0	12
2014	CS-04	60	20	10	10	0	0	80	10	10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	47	36	10	2	3	2	88	2	39
2017	CS-02	55	30	7	0	8	0	93	0	14
2017	CS-03	47	43	10	0	0	0	90	0	10
2014	CS	52	39	7	0	2	0	92	0	54
2014	CS-01	45	45	9	0	0	0	91	0	11
2014	CS-02	52	29	14	0	5	0	85	0	21
2014	CS-03	58	42	0	0	0	0	100	0	12
2014	CS-04	50	50	0	0	0	0	100	0	10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	37	8	0	0	0	2	92	0	39
2017	CS-02	61	25	14	0	0	0	0	86	0	14
2017	CS-03	48	40	11	0	0	0	0	89	0	10
2014	CS	54	39	6	0	0	2	0	94	0	54
2014	CS-01	55	36	9	0	0	0	0	91	0	11
2014	CS-02	43	48	5	0	0	5	0	95	0	21
2014	CS-03	67	33	0	0	0	0	0	100	0	12
2014	CS-04	60	30	10	0	0	0	0	90	0	10
2011	CS	52	21	13	9	5	0	0	73	14	58
2011	CS-02	53	18	4	20	4	0	0	71	24	21
2011	CS-03	43	27	30	0	0	0	0	70	0	15
2011	CS-04	63	37	0	0	0	0	0	100	0	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	56	31	10	0	3	0	87	3	39
2017	CS-02	75	9	16	0	0	0	84	0	14
2017	CS-03	60	30	0	0	10	0	90	10	10
2014	CS	56	35	6	2	0	2	92	2	54
2014	CS-01	55	45	0	0	0	0	100	0	11
2014	CS-02	52	33	10	0	0	5	90	0	21
2014	CS-03	67	25	0	8	0	0	92	8	12
2014	CS-04	50	40	10	0	0	0	90	0	10
2011	CS	50	26	11	7	6	0	75	13	58
2011	CS-02	48	18	14	11	9	0	66	20	21
2011	CS-03	43	42	15	0	0	0	85	0	15
2011	CS-04	63	28	0	9	0	0	91	9	10
2008	CS	41	36	9	11	2	0	77	14	44
2008	CS-01	54	38	8	0	0	0	92	0	13
2008	CS-02	30	10	20	30	10	0	40	40	10
2008	CS-03	31	46	8	15	0	0	77	15	13

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	29	14	2	5	8	5	75	9	39
2017	CS-02	31	30	32	0	7	0	0	61	7	14
2017	CS-03	38	40	0	0	10	0	11	89	11	10
2014	CS	31	30	13	9	6	4	7	69	17	54
2014	CS-01	27	18	27	0	9	0	18	56	11	11
2014	CS-02	19	38	14	14	10	5	0	60	25	21
2014	CS-03	33	33	8	8	0	0	17	80	10	12
2014	CS-04	60	20	0	10	0	10	0	89	11	10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	37	6	2	0	3	3	91	2	38
2017	CS-02	47	38	16	0	0	0	0	84	0	14
2014	CS	44	39	9	2	0	4	2	88	2	54
2014	CS-01	45	36	9	9	0	0	0	82	9	11
2014	CS-02	33	38	14	0	0	10	5	83	0	21
2014	CS-03	58	42	0	0	0	0	0	100	0	12
2014	CS-04	50	40	10	0	0	0	0	90	0	10
2011	CS	35	49	9	2	1	3	0	87	4	59
2011	CS-02	39	36	14	6	0	5	0	79	7	21
2011	CS-03	23	61	16	0	0	0	0	84	0	16
2011	CS-04	58	42	0	0	0	0	0	100	0	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	41	5	9	2	0	2	83	12	39
2017	CS-02	41	34	9	9	7	0	0	75	16	14
2017	CS-03	37	63	0	0	0	0	0	100	0	10
2014	CS	41	37	2	7	9	4	0	81	17	54
2014	CS-01	27	45	0	18	9	0	0	73	27	11
2014	CS-02	33	33	5	10	10	10	0	74	21	21
2014	CS-03	50	42	0	0	8	0	0	92	8	12
2014	CS-04	60	30	0	0	10	0	0	90	10	10
2011	CS	38	32	13	10	8	0	0	69	18	59
2011	CS-02	34	28	10	13	15	0	0	62	29	21
2011	CS-03	37	37	14	12	0	0	0	74	12	16
2011	CS-04	63	18	11	9	0	0	0	81	9	10
2008	CS	36	20	14	11	5	9	5	66	18	44
2008	CS-01	31	15	15	15	8	15	0	55	27	13
2008	CS-02	30	10	30	10	0	20	0	50	13	10
2008	CS-03	46	31	8	8	8	0	0	77	15	13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	28	29	3	4	2	5	61	8	39
2017	CS-02	19	35	31	0	0	7	8	63	0	14
2017	CS-03	48	21	21	0	10	0	0	69	10	10
2014	CS	31	26	15	15	7	6	0	61	24	54
2014	CS-01	27	36	9	18	9	0	0	64	27	11
2014	CS-02	24	14	24	19	10	10	0	42	32	21
2014	CS-03	42	33	8	8	0	8	0	82	9	12
2014	CS-04	40	30	10	10	10	0	0	70	20	10
2011	CS	24	36	18	12	4	5	0	64	17	58
2011	CS-02	27	28	15	14	7	10	0	61	23	20
2011	CS-03	17	44	17	22	0	0	0	61	22	16
2011	CS-04	43	28	9	9	0	11	0	80	10	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	25	16	5	9	13	3	65	17	38
2017	CS-02	34	8	12	7	18	22	0	53	32	14
2014	CS	20	24	15	15	7	17	2	55	27	54
2014	CS-01	36	9	9	18	18	0	9	50	40	11
2014	CS-02	10	33	5	19	10	24	0	56	38	21
2014	CS-03	33	25	25	8	0	8	0	64	9	12
2014	CS-04	10	20	30	10	0	30	0	43	14	10
2011	CS	25	24	17	11	14	7	2	54	27	58
2011	CS-02	26	24	15	5	16	10	5	59	24	20
2011	CS-03	11	24	31	14	14	6	0	37	30	16
2011	CS-04	38	24	9	18	0	11	0	70	20	10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	73	18	2	5	2	91	7	39
2017	CS-02	80	14	0	7	0	93	7	14
2017	CS-03	60	30	0	10	0	90	10	10
2014	CS	65	31	2	2	0	96	2	54
2014	CS-01	73	27	0	0	0	100	0	11
2014	CS-02	52	38	5	5	0	90	5	21
2014	CS-03	67	33	0	0	0	100	0	12
2014	CS-04	80	20	0	0	0	100	0	10
2011	CS	48	46	0	5	0	95	5	59
2011	CS-02	48	37	0	15	0	85	15	21
2011	CS-03	40	60	0	0	0	100	0	16
2011	CS-04	68	32	0	0	0	100	0	10
2008	CS	41	39	7	14	0	80	14	44
2008	CS-01	23	69	0	8	0	92	8	13
2008	CS-02	40	20	10	30	0	60	30	10
2008	CS-03	38	38	15	8	0	77	8	13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	63	18	11	6	2	0	81	8	39
2017	CS-02	57	14	23	7	0	0	70	7	14
2017	CS-03	58	31	11	0	0	0	89	0	10
2014	CS	48	37	9	2	4	0	85	6	54
2014	CS-01	55	27	9	0	9	0	82	9	11
2014	CS-02	38	48	10	0	5	0	86	5	21
2014	CS-03	50	42	8	0	0	0	92	0	12
2014	CS-04	60	20	10	10	0	0	80	10	10
2011	CS	51	33	9	4	1	2	86	5	58
2011	CS-02	52	29	14	0	0	5	85	0	20
2011	CS-03	30	49	14	7	0	0	79	7	16
2011	CS-04	71	29	0	0	0	0	100	0	10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	35	5	0	0	95	0	39
2017	CS-02	70	30	0	0	0	100	0	14
2017	CS-03	60	30	10	0	0	90	0	10
2014	CS	52	37	6	4	2	91	4	54
2014	CS-01	73	18	9	0	0	91	0	11
2014	CS-02	48	33	10	5	5	85	5	21
2014	CS-03	42	50	0	8	0	92	8	12
2014	CS-04	50	50	0	0	0	100	0	10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	73	27	0	0	100	0	39
2017	CS-02	67	33	0	0	100	0	14
2017	CS-03	70	30	0	0	100	0	10
2014	CS	78	19	4	0	96	0	54
2014	CS-01	82	18	0	0	100	0	11
2014	CS-02	67	24	10	0	90	0	21
2014	CS-03	83	17	0	0	100	0	12
2014	CS-04	90	10	0	0	100	0	10
2011	CS	69	26	5	0	95	0	59
2011	CS-02	62	32	6	0	94	0	21
2011	CS-03	60	34	6	0	94	0	16
2011	CS-04	82	9	9	0	91	0	10
2008	CS	55	34	9	2	89	2	44
2008	CS-01	54	46	0	0	100	0	13
2008	CS-02	50	30	20	0	80	0	10
2008	CS-03	46	38	15	0	85	0	13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	69	23	2	2	0	3	95	3	39
2017	CS-02	63	23	7	0	0	8	93	0	14
2017	CS-03	68	32	0	0	0	0	100	0	10
2014	CS	59	26	6	6	2	2	87	8	54
2014	CS-01	45	27	9	9	9	0	73	18	11
2014	CS-02	67	19	10	0	0	5	90	0	21
2014	CS-03	50	50	0	0	0	0	100	0	12
2014	CS-04	70	10	0	20	0	0	80	20	10
2011	CS	54	34	7	4	1	0	88	5	59
2011	CS-02	54	32	9	4	0	0	87	4	21
2011	CS-03	46	38	8	8	0	0	84	8	16
2011	CS-04	72	19	9	0	0	0	91	0	10
2008	CS	34	39	14	9	5	0	73	14	44
2008	CS-01	31	38	8	15	8	0	69	23	13
2008	CS-02	30	30	30	10	0	0	60	10	10
2008	CS-03	31	54	15	0	0	0	85	0	13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	65	24	5	2	0	0	3	92	3	39
2017	CS-02	62	24	7	0	0	0	8	93	0	14
2017	CS-03	58	30	11	0	0	0	0	89	0	10
2014	CS	65	24	4	6	2	0	0	89	7	54
2014	CS-01	64	18	0	9	9	0	0	82	18	11
2014	CS-02	57	29	10	5	0	0	0	86	5	21
2014	CS-03	58	42	0	0	0	0	0	100	0	12
2014	CS-04	90	0	0	10	0	0	0	90	10	10
2011	CS	60	29	8	4	0	0	0	89	4	57
2011	CS-02	57	23	11	10	0	0	0	80	10	21
2011	CS-03	58	36	6	0	0	0	0	94	0	15
2008	CS	57	27	7	2	0	2	5	90	2	44
2008	CS-01	54	23	8	8	0	0	8	83	8	13
2008	CS-02	40	30	10	0	0	10	10	88	0	10
2008	CS-03	54	38	8	0	0	0	0	92	0	13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	74	14	3	0	5	5	92	5	38
2017	CS-02	83	9	0	0	0	8	100	0	14
2014	CS	85	9	2	4	0	0	94	4	54
2014	CS-01	91	9	0	0	0	0	100	0	11
2014	CS-02	81	10	5	5	0	0	90	5	21
2014	CS-03	92	8	0	0	0	0	100	0	12
2014	CS-04	80	10	0	10	0	0	90	10	10
2011	CS	84	8	2	6	0	0	92	6	59
2011	CS-02	76	9	0	16	0	0	84	16	21
2011	CS-03	92	8	0	0	0	0	100	0	16
2011	CS-04	100	0	0	0	0	0	100	0	10
2008	CS	70	14	5	9	0	2	86	9	44
2008	CS-01	62	8	0	23	0	8	75	25	13
2008	CS-02	70	20	10	0	0	0	90	0	10
2008	CS-03	77	8	8	8	0	0	85	8	13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	36	2	0	0	0	3	98	0	39
2017	CS-02	55	37	0	0	0	0	8	100	0	14
2017	CS-03	58	42	0	0	0	0	0	100	0	10
2014	CS	63	24	7	2	2	2	0	89	4	54
2014	CS-01	64	18	0	0	9	9	0	90	10	11
2014	CS-02	52	33	10	5	0	0	0	86	5	21
2014	CS-03	67	25	8	0	0	0	0	92	0	12
2014	CS-04	80	10	10	0	0	0	0	90	0	10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	70	24	0	0	0	3	3	100	0	39
2017	CS-02	69	23	0	0	0	0	8	100	0	14
2017	CS-03	58	30	0	0	0	11	0	100	0	10
2014	CS	70	24	4	0	0	0	2	96	0	54
2014	CS-01	82	9	0	0	0	0	9	100	0	11
2014	CS-02	62	33	5	0	0	0	0	95	0	21
2014	CS-03	67	25	8	0	0	0	0	92	0	12
2014	CS-04	80	20	0	0	0	0	0	100	0	10
2011	CS	65	20	8	2	2	0	4	89	3	59
2011	CS-02	62	18	15	0	4	0	0	80	4	21
2011	CS-03	57	32	0	6	0	0	5	94	6	16
2011	CS-04	73	18	0	0	0	0	9	100	0	10
2008	CS	59	23	9	5	0	2	2	86	5	44
2008	CS-01	62	23	8	8	0	0	0	85	8	13
2008	CS-02	30	20	30	0	0	10	10	63	0	10
2008	CS-03	77	23	0	0	0	0	0	100	0	13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2014	CS	15	85	54

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	18	15	2	3	23	24	62	10	39
2017	CS-02	13	15	21	0	0	24	28	56	0	14
2017	CS-03	30	10	10	0	10	11	30	67	17	10
2014	CS	19	15	19	6	6	28	9	53	18	54
2014	CS-01	36	0	27	0	9	18	9	50	13	11
2014	CS-02	5	10	29	5	5	48	0	27	18	21
2014	CS-03	17	25	8	8	8	8	25	63	25	12
2014	CS-04	30	30	0	10	0	20	10	86	14	10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	28	14	2	3	12	5	77	6	39
2017	CS-02	47	7	16	0	0	24	7	77	0	14
2017	CS-03	48	42	0	0	10	0	0	90	10	10
2014	CS	31	28	28	2	2	9	0	65	4	54
2014	CS-01	45	9	45	0	0	0	0	55	0	11
2014	CS-02	33	14	33	0	0	19	0	59	0	21
2014	CS-03	33	33	17	0	8	8	0	73	9	12
2014	CS-04	10	70	10	10	0	0	0	80	10	10
2011	CS	38	24	17	5	7	8	0	68	13	59
2011	CS-02	30	18	18	9	11	14	0	56	23	21
2011	CS-03	43	20	20	0	6	11	0	71	7	16
2011	CS-04	54	37	9	0	0	0	0	91	0	10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	No (%)	Total responses
2017	CS-02	100	14
2017	CS-03	100	10
2014	CS	100	54
2014	CS-01	100	11
2014	CS-02	100	21
2014	CS-03	100	12
2014	CS-04	100	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	CS	24	17	7	31	20	85	39
2017	CS-02	27	7	14	38	14	70	14
2017	CS-03	41	19	0	21	19	100	10
2014	CS	22	11	15	41	11	69	54
2014	CS-01	45	9	9	18	18	86	11
2014	CS-02	5	5	24	57	10	29	21
2014	CS-03	17	17	17	33	17	67	12
2014	CS-04	40	20	0	40	0	100	10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	38	12	0	9	2	87	0	39
2017	CS-02	55	14	9	0	15	7	89	0	14
2017	CS-03	48	52	0	0	0	0	100	0	10
2014	CS	35	30	13	2	19	2	81	2	54
2014	CS-01	36	36	9	0	18	0	89	0	11
2014	CS-02	33	10	24	0	33	0	64	0	21
2014	CS-03	50	25	8	0	8	8	90	0	12
2014	CS-04	20	70	0	10	0	0	90	10	10
2011	CS	44	27	18	3	7	2	77	3	59
2011	CS-02	43	24	9	9	10	5	79	10	21
2011	CS-03	43	24	22	0	11	0	75	0	16
2011	CS-04	52	48	0	0	0	0	100	0	10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS-03	0	100	10
2014	CS	15	85	54
2014	CS-03	0	100	12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	56	14	0	2	0	2	84	2	39
2017	CS-02	13	72	16	0	0	0	0	84	0	14
2017	CS-03	48	52	0	0	0	0	0	100	0	10
2014	CS	22	59	11	0	2	2	4	86	2	54
2014	CS-01	18	55	18	0	0	0	9	80	0	11
2014	CS-02	24	52	14	0	5	5	0	80	5	21
2014	CS-03	42	50	8	0	0	0	0	92	0	12
2014	CS-04	0	90	0	0	0	0	10	100	0	10
2011	CS	38	47	11	2	0	0	2	87	2	59
2011	CS-02	50	31	9	4	0	0	5	86	5	21
2011	CS-03	19	68	13	0	0	0	0	87	0	16
2011	CS-04	49	51	0	0	0	0	0	100	0	10
2008	CS	20	52	14	2	5	5	2	78	7	44
2008	CS-01	23	38	8	8	15	8	0	67	25	13
2008	CS-02	20	40	30	0	0	0	10	67	0	10
2008	CS-03	15	69	15	0	0	0	0	85	0	13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	21	17	0	3	24	25	62	5	39
2017	CS-02	13	22	22	0	0	31	12	61	0	14
2017	CS-03	27	20	10	0	10	11	23	71	15	10
2014	CS	11	15	15	4	4	30	22	54	15	54
2014	CS-01	27	9	9	0	9	18	27	67	17	11
2014	CS-02	5	10	14	5	0	43	24	43	14	21
2014	CS-03	17	8	25	0	8	25	17	43	14	12
2014	CS-04	0	40	10	10	0	20	20	67	17	10
2011	CS	7	27	25	12	5	19	5	45	22	59
2011	CS-02	6	28	27	9	11	14	5	43	24	21
2011	CS-03	6	18	27	20	0	29	0	34	28	16
2011	CS-04	10	30	23	9	0	20	9	56	13	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	56	26	3	3	0	7	5	93	3	39
2017	CS-02	76	7	9	0	0	8	0	90	0	14
2017	CS-03	60	30	0	10	0	0	0	90	10	10
2014	CS	44	31	11	0	0	7	6	87	0	54
2014	CS-01	55	36	0	0	0	0	9	100	0	11
2014	CS-02	43	29	10	0	0	14	5	88	0	21
2014	CS-03	42	33	17	0	0	8	0	82	0	12
2014	CS-04	40	30	20	0	0	0	10	78	0	10
2011	CS	42	33	15	5	2	2	2	78	7	59
2011	CS-02	39	23	18	4	6	4	5	68	12	21
2011	CS-03	42	30	22	6	0	0	0	72	6	16
2011	CS-04	52	48	0	0	0	0	0	100	0	10
2008	CS	31	38	10	7	0	12	2	81	8	42
2008	CS-01	33	33	8	0	0	25	0	89	0	12
2008	CS-03	31	62	8	0	0	0	0	92	0	13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	25	11	3	0	9	5	84	3	39
2017	CS-02	60	22	9	0	0	8	0	90	0	14
2017	CS-03	60	21	10	10	0	0	0	80	10	10
2014	CS	35	39	11	0	0	9	6	87	0	54
2014	CS-01	45	45	0	0	0	0	9	100	0	11
2014	CS-02	24	38	14	0	0	19	5	81	0	21
2014	CS-03	42	33	17	0	0	8	0	82	0	12
2014	CS-04	40	40	10	0	0	0	10	89	0	10
2011	CS	33	35	18	3	5	3	2	72	9	58
2011	CS-02	30	32	14	4	11	4	5	68	17	21
2011	CS-03	30	40	30	0	0	0	0	70	0	15
2011	CS-04	41	48	0	0	0	11	0	100	0	10
2008	CS	32	25	14	11	5	11	2	66	18	44
2008	CS-01	15	31	15	15	0	23	0	60	20	13
2008	CS-02	20	20	20	30	10	0	0	40	40	10
2008	CS-03	54	15	15	0	8	8	0	75	8	13

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	37	4	5	5	85	10	39
2017	CS-02	70	23	7	0	0	93	0	14
2017	CS-03	37	42	0	11	10	79	21	10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	53	22	12	8	3	2	77	11	39
2017	CS-02	77	16	0	7	0	0	93	7	14
2017	CS-03	37	19	22	11	10	0	56	21	10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	35	13	3	10	82	3	39
2017	CS-02	39	39	0	0	22	100	0	14
2017	CS-03	37	40	11	11	0	77	11	10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	38	22	2	3	4	72	5	39
2017	CS-02	48	29	16	0	0	7	83	0	14
2017	CS-03	37	21	32	0	10	0	58	10	10

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	31	10	16	3	2	6	69	20	39
2017	CS-02	36	12	21	16	9	0	7	51	26	14
2017	CS-03	49	22	10	19	0	0	0	71	19	10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	31	31	16	6	47	22	39
2017	CS-02	7	34	29	21	9	41	30	14
2017	CS-03	20	20	38	11	11	40	22	10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	32	17	16	8	64	17	39
2017	CS-02	19	36	19	18	8	60	19	14
2017	CS-03	37	21	21	21	0	58	21	10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	42	28	9	8	5	52	18	39
2017	CS-02	7	47	21	9	9	8	58	19	14
2017	CS-03	11	48	30	0	11	0	58	11	10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	CS	50	25	10	15	88	39
2017	CS-02	61	22	9	8	90	14
2017	CS-03	58	10	11	21	85	10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	22	22	13	3	62	16	39
2017	CS-02	38	30	9	14	9	68	23	14
2017	CS-03	37	10	32	21	0	47	21	10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	32	16	11	3	72	11	39
2017	CS-02	45	31	0	16	8	83	17	14
2017	CS-03	37	32	11	20	0	70	20	10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	26	28	17	2	3	51	20	39
2017	CS-02	26	29	13	18	7	8	60	27	14
2017	CS-03	28	10	30	32	0	0	37	32	10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	37	25	8	2	3	63	11	39
2017	CS-02	32	28	25	0	7	8	66	7	14
2017	CS-03	27	31	21	21	0	0	58	21	10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	38	22	8	3	3	66	12	39
2017	CS-02	25	50	9	9	0	8	81	10	14
2017	CS-03	37	31	10	11	11	0	68	22	10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	CS	64	20	13	3	87	39
2017	CS-02	63	7	23	8	75	14
2017	CS-03	79	21	0	0	100	10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	76	12	4	2	3	2	90	5	39
2017	CS-02	93	0	0	0	0	7	100	0	14
2017	CS-03	80	10	0	0	10	0	90	10	10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	38	6	4	2	90	4	39
2017	CS-02	56	28	9	0	7	90	0	14
2017	CS-03	48	42	10	0	0	90	0	10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	67	16	5	7	3	2	85	10	39
2017	CS-02	77	17	0	0	0	7	100	0	14
2017	CS-03	58	21	0	11	10	0	79	21	10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	23	7	3	24	87	3	39
2017	CS-02	61	17	0	0	23	100	0	14
2017	CS-03	47	32	0	0	21	100	0	10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	63	17	5	6	3	6	88	7	39
2017	CS-02	68	9	0	7	9	8	92	8	14
2017	CS-03	58	21	10	0	0	11	89	0	10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	61	23	8	6	2	86	6	39
2017	CS-02	68	17	0	9	7	90	10	14
2017	CS-03	68	11	21	0	0	79	0	10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	56	24	15	3	2	80	5	39
2017	CS-02	42	44	5	9	0	86	9	14
2017	CS-03	72	21	7	0	0	93	0	10

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	31	38	10	3	49	13	39
2017	CS-02	29	34	22	16	0	63	16	14
2017	CS-03	20	27	32	11	10	47	21	10

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	3	14	50	17	11	3	3	30	18	39
2017	CS-02	0	9	59	11	7	8	7	20	10	14
2017	CS-03	11	21	17	42	10	0	0	51	32	10

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	26	11	2	5	4	2	52	48	39
2017	CS-02	47	35	18	0	0	0	0	47	53	14
2017	CS-03	61	10	10	10	10	0	0	61	39	10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	21	17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	5	17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	31	17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CS	24	17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CS	18	17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CS	59	17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CS	6	70	13	11	0	0	17

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	38	5	0	0	0	11	94	0	17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	5	11	13	6	36	7	22	23	59	17

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.