2017 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	40	7	6	3	0	84	9	735
2017	Term	41	43	4	8	4	0	84	12	63
2017	Casual	55	32	8	5	0	0	87	5	26
2017	Student	34	56	11	0	0	0	89	0	17
2017	Governor-in-council appointment	87	13	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	40	38	10	8	4	0	78	12	932
2014	Term	41	34	9	13	4	0	75	16	56
2014	Casual	58	30	9	3	0	0	88	3	33
2014	Student	19	50	25	6	0	0	69	6	16
2014	Governor-in-council appointment	80	17	0	0	0	2	100	0	46
2011	Indeterminate (permanent)	38	38	10	8	5	0	76	13	871
2011	Term	40	34	17	4	3	1	76	8	62
2011	Casual	38	43	14	5	0	0	81	5	20
2011	Student	32	45	15	8	0	0	76	8	13
2011	Governor-in-council appointment	90	5	0	5	0	0	95	5	20
2008	Indeterminate (permanent)	39	39	12	6	4	0	78	10	619
2008	Term	33	31	25	3	8	0	64	11	36
2008	Student	30	40	10	10	10	0	70	20	10
2008	Governor-in-council appointment	88	6	0	6	0	0	94	6	16

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	37	34	12	10	7	1	71	17	736
2017	Term	36	44	9	6	5	0	80	11	63
2017	Casual	57	26	3	0	14	0	83	14	26
2017	Student	65	25	5	5	0	0	89	5	17
2017	Governor-in-council appointment	81	13	0	0	6	0	94	6	17

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	32	7	2	1	0	90	3	733
2017	Term	60	29	9	0	1	0	89	1	63
2017	Casual	64	31	0	5	0	0	95	5	26
2017	Student	60	23	17	0	0	0	83	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	66	24	7	2	1	0	90	3	932
2014	Term	73	16	4	4	2	2	91	5	56
2014	Casual	76	15	9	0	0	0	91	0	33
2014	Student	69	13	19	0	0	0	81	0	16
2014	Governor-in-council appointment	83	15	0	0	0	2	100	0	46
2011	Indeterminate (permanent)	61	28	7	3	1	0	89	4	873
2011	Term	60	26	10	1	1	1	87	3	63
2011	Casual	79	11	5	0	5	0	90	5	20
2011	Student	55	29	16	0	0	0	84	0	13
2011	Governor-in-council appointment	90	10	0	0	0	0	100	0	20

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	36	9	6	3	0	83	8	733
2017	Term	56	26	10	6	1	0	82	8	62
2017	Casual	62	33	0	5	0	0	95	5	26
2017	Student	59	36	5	0	0	0	95	0	17
2017	Governor-in-council appointment	87	13	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	48	33	9	6	4	0	81	10	931
2014	Term	43	38	13	5	2	0	80	7	56
2014	Casual	67	27	6	0	0	0	94	0	33
2014	Student	50	38	13	0	0	0	88	0	16
2014	Governor-in-council appointment	80	17	0	0	0	2	100	0	46
2011	Indeterminate (permanent)	44	40	7	6	3	0	84	9	872
2011	Term	52	32	5	4	6	1	86	10	63
2011	Casual	54	36	4	5	0	0	90	5	20
2011	Student	37	55	8	0	0	0	92	0	13
2011	Governor-in-council appointment	85	10	0	5	0	0	95	5	20
2008	Indeterminate (permanent)	43	39	10	5	2	0	82	8	623
2008	Term	42	31	22	6	0	0	72	6	36
2008	Student	50	20	20	0	10	0	70	10	10
2008	Governor-in-council appointment	88	0	0	6	6	0	88	13	16

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	27	15	7	6	1	0	71	14	733
2017	Term	53	28	9	6	4	0	0	81	10	63
2017	Casual	74	21	0	0	5	0	0	95	5	26
2017	Student	69	24	7	0	0	0	0	93	0	17
2017	Governor-in-council appointment	87	13	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	40	28	16	9	7	1	0	69	16	931
2014	Term	45	32	14	5	4	0	0	77	9	56
2014	Casual	64	24	6	6	0	0	0	88	6	33
2014	Student	81	19	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	58	38	0	0	0	2	2	100	0	45
2011	Indeterminate (permanent)	32	30	17	10	10	1	0	62	20	871
2011	Term	40	33	12	6	6	1	1	75	13	63
2011	Casual	68	27	0	0	5	0	0	95	5	20
2011	Student	47	45	0	0	0	0	8	100	0	13
2011	Governor-in-council appointment	85	10	0	0	5	0	0	95	5	20

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	30	14	8	5	0	74	13	732
2017	Term	51	33	8	5	4	0	84	9	63
2017	Casual	79	16	0	0	5	0	95	5	26
2017	Student	69	26	5	0	0	0	95	0	17
2017	Governor-in-council appointment	83	17	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	40	30	13	10	5	0	71	16	932
2014	Term	45	34	5	13	4	0	79	16	56
2014	Casual	64	21	9	6	0	0	85	6	33
2014	Student	80	20	0	0	0	0	100	0	15
2014	Governor-in-council appointment	58	38	2	2	0	0	96	2	45
2011	Indeterminate (permanent)	32	34	14	11	9	0	66	20	868
2011	Term	38	31	16	9	5	1	70	14	63
2011	Casual	61	33	0	5	0	0	95	5	20
2011	Student	54	38	0	0	0	8	100	0	13
2011	Governor-in-council appointment	85	10	0	5	0	0	95	5	20
2008	Indeterminate (permanent)	37	34	13	10	5	0	71	16	622
2008	Term	38	30	22	8	3	0	68	11	37
2008	Student	40	30	20	0	10	0	70	10	10
2008	Governor-in-council appointment	81	13	0	6	0	0	94	6	16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	21	18	10	9	3	0	62	20	733
2017	Term	48	26	13	1	9	1	1	76	11	63
2017	Casual	66	16	3	0	12	0	3	85	12	26
2017	Student	68	5	12	11	0	4	0	76	11	17
2017	Governor-in-council appointment	87	0	6	6	0	0	0	87	6	17
2014	Indeterminate (permanent)	38	20	16	13	11	2	0	59	24	931
2014	Term	41	13	18	5	16	5	2	58	23	56
2014	Casual	58	24	9	3	0	3	3	87	3	33
2014	Student	44	13	13	6	0	13	13	75	8	16
2014	Governor-in-council appointment	60	9	2	4	0	0	24	91	6	45
2011	Indeterminate (permanent)	33	24	15	12	12	4	0	59	25	872
2011	Term	34	23	18	6	11	4	4	62	18	63
2011	Casual	36	30	22	0	0	13	0	75	0	19
2011	Student	47	22	7	16	0	0	8	75	17	13
2011	Governor-in-council appointment	69	0	5	10	0	0	16	82	12	19
2008	Indeterminate (permanent)	30	24	16	14	11	4	0	57	26	623
2008	Term	35	19	24	11	5	5	0	57	17	37
2008	Student	40	10	20	10	20	0	0	50	30	10
2008	Governor-in-council appointment	67	0	13	7	0	0	13	77	8	15

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	28	11	5	5	2	1	79	10	735
2017	Term	54	28	6	5	4	2	1	84	9	63
2017	Casual	80	15	0	0	5	0	0	95	5	26
2017	Student	71	24	5	0	0	0	0	95	0	17
2017	Governor-in-council appointment	37	18	0	6	0	0	39	89	11	17
2014	Indeterminate (permanent)	50	28	10	5	4	1	1	79	10	932
2014	Term	58	25	7	2	4	0	4	87	6	55
2014	Casual	61	30	6	0	0	3	0	94	0	33
2014	Student	75	19	0	6	0	0	0	94	6	16
2014	Governor-in-council appointment	44	9	5	2	0	0	40	88	4	43
2011	Indeterminate (permanent)	41	31	12	7	6	2	1	74	13	873
2011	Term	39	28	10	14	3	4	1	71	18	63
2011	Casual	76	14	0	0	5	0	5	95	5	20
2011	Student	68	24	0	0	0	0	8	100	0	13
2011	Governor-in-council appointment	45	5	0	0	5	0	45	91	9	20
2008	Indeterminate (permanent)	40	30	13	6	7	3	0	73	14	622
2008	Term	46	27	8	8	5	5	0	77	14	37
2008	Student	70	10	0	0	10	10	0	89	11	10
2008	Governor-in-council appointment	19	6	0	6	6	0	63	67	33	16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	33	9	6	5	1	1	79	11	734
2017	Term	50	40	6	3	1	0	0	90	4	62
2017	Casual	69	15	0	0	5	0	11	95	5	26
2017	Student	66	29	5	0	0	0	0	95	0	17
2017	Governor-in-council appointment	37	18	0	6	0	0	39	89	11	17
2014	Indeterminate (permanent)	45	31	11	8	5	0	0	77	12	932
2014	Term	55	25	7	9	4	0	0	80	13	56
2014	Casual	61	30	9	0	0	0	0	91	0	33
2014	Student	56	38	0	6	0	0	0	94	6	16
2014	Governor-in-council appointment	36	16	4	7	2	2	33	79	14	45
2011	Indeterminate (permanent)	41	33	9	9	7	0	0	75	16	870
2011	Term	38	31	11	10	7	2	1	72	17	62
2011	Casual	50	31	5	14	0	0	0	81	14	20
2011	Student	54	22	9	0	0	8	8	90	0	13
2011	Governor-in-council appointment	40	5	0	0	10	0	45	82	18	20
2008	Indeterminate (permanent)	37	34	11	8	8	1	1	72	17	622
2008	Term	43	35	11	8	0	3	0	81	8	37
2008	Student	30	50	0	0	20	0	0	80	20	10
2008	Governor-in-council appointment	19	6	6	0	6	0	63	67	17	16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	26	9	7	5	1	79	12	733
2017	Term	62	27	3	6	1	0	89	7	63
2017	Casual	81	11	0	4	5	0	92	8	26
2017	Student	76	19	5	0	0	0	95	0	17
2017	Governor-in-council appointment	43	12	0	6	0	39	89	11	17
2014	Indeterminate (permanent)	54	26	10	6	5	0	80	10	930
2014	Term	61	21	9	5	4	0	82	9	56
2014	Casual	61	30	9	0	0	0	91	0	33
2014	Student	75	19	0	0	6	0	94	6	16
2014	Governor-in-council appointment	42	9	4	9	0	36	79	14	45

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	32	13	9	9	3	0	68	18	736
2017	Term	44	29	13	5	3	6	0	78	8	63
2017	Casual	57	27	0	8	0	8	0	91	9	26
2017	Student	62	38	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	89	0	6	0	0	0	4	93	0	17
2014	Indeterminate (permanent)	34	33	13	9	8	3	0	70	17	930
2014	Term	52	27	2	9	5	5	0	83	15	56
2014	Casual	55	27	6	3	0	9	0	90	3	33
2014	Student	75	13	0	0	0	13	0	100	0	16
2014	Governor-in-council appointment	64	22	7	2	0	0	4	91	2	45
2011	Indeterminate (permanent)	28	31	16	11	10	4	0	62	22	867
2011	Term	40	21	11	10	6	10	1	69	18	63
2011	Casual	53	30	5	0	0	12	0	94	0	19
2011	Student	40	45	7	0	0	0	8	92	0	13
2011	Governor-in-council appointment	80	10	5	0	0	0	5	95	0	20

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	29	14	12	9	2	0	64	21	733
2017	Term	38	39	13	3	4	3	0	80	7	63
2017	Casual	66	23	11	0	0	0	0	89	0	26
2017	Student	64	31	0	5	0	0	0	95	5	17
2017	Governor-in-council appointment	89	0	0	6	0	0	4	93	7	17
2014	Indeterminate (permanent)	33	33	14	11	9	0	0	66	19	930
2014	Term	50	23	4	13	7	4	0	76	20	56
2014	Casual	58	27	9	0	0	3	3	90	0	33
2014	Student	75	13	0	0	0	13	0	100	0	16
2014	Governor-in-council appointment	64	23	7	2	2	0	2	88	5	44
2011	Indeterminate (permanent)	27	30	17	10	13	2	0	58	24	868
2011	Term	32	30	10	14	9	4	1	65	25	63
2011	Casual	60	35	5	0	0	0	0	95	0	19
2011	Student	54	38	0	0	0	0	8	100	0	13
2011	Governor-in-council appointment	75	5	5	0	0	0	15	94	0	20
2008	Indeterminate (permanent)	30	29	16	10	11	2	1	61	22	620
2008	Term	49	24	19	5	3	0	0	73	8	37
2008	Student	50	20	0	0	10	20	0	88	13	10
2008	Governor-in-council appointment	63	6	6	0	6	0	19	85	8	16

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	32	15	13	10	3	0	60	24	736
2017	Term	32	29	18	12	6	4	0	63	18	62
2017	Casual	55	17	7	9	0	11	0	82	11	26
2017	Student	51	43	0	0	6	0	0	94	6	16
2017	Governor-in-council appointment	89	0	0	6	0	0	4	93	7	17
2014	Indeterminate (permanent)	26	32	17	14	9	3	0	60	23	931
2014	Term	38	29	13	9	7	5	0	70	17	56
2014	Casual	52	24	12	3	0	6	3	83	3	33
2014	Student	50	31	0	0	6	13	0	93	7	16
2014	Governor-in-council appointment	49	33	9	4	0	2	2	86	5	45
2011	Indeterminate (permanent)	19	34	19	13	11	3	0	55	25	870
2011	Term	24	33	10	13	9	9	1	64	25	63
2011	Casual	28	56	10	0	0	7	0	90	0	20
2011	Student	38	45	0	8	0	0	8	91	9	13
2011	Governor-in-council appointment	80	15	0	5	0	0	0	95	5	20
2008	Indeterminate (permanent)	22	35	17	13	9	4	0	59	23	623
2008	Term	32	38	8	5	5	11	0	79	12	37
2008	Student	40	10	10	0	10	30	0	71	14	10
2008	Governor-in-council appointment	63	13	6	6	0	0	13	86	7	16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	30	14	10	11	4	0	64	21	736
2017	Term	30	31	16	12	6	6	0	65	18	63
2017	Casual	67	16	3	9	0	5	0	87	10	26
2017	Student	55	31	0	0	5	8	0	94	6	17
2017	Governor-in-council appointment	89	0	0	6	0	0	4	93	7	17
2014	Indeterminate (permanent)	31	28	15	11	11	4	0	61	23	932
2014	Term	41	20	20	7	7	5	0	64	15	56
2014	Casual	48	27	9	9	0	6	0	81	10	33
2014	Student	38	13	6	13	13	19	0	62	31	16
2014	Governor-in-council appointment	58	20	13	4	2	0	2	80	7	45
2011	Indeterminate (permanent)	26	31	16	11	11	5	0	60	24	871
2011	Term	30	27	14	8	9	10	1	64	20	63
2011	Casual	54	26	11	0	4	5	0	84	5	20
2011	Student	31	61	0	0	0	0	8	100	0	13
2011	Governor-in-council appointment	80	15	0	5	0	0	0	95	5	20
2008	Indeterminate (permanent)	25	30	16	10	10	7	1	60	22	623
2008	Term	35	30	16	8	3	8	0	71	12	37
2008	Student	60	0	10	0	10	20	0	75	13	10
2008	Governor-in-council appointment	69	13	6	0	0	0	13	93	0	16

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	36	12	16	10	1	0	61	26	735
2017	Term	26	30	23	12	6	3	0	58	18	63
2017	Casual	56	27	0	9	5	3	0	85	15	26
2017	Student	59	36	0	5	0	0	0	95	5	17
2017	Governor-in-council appointment	83	6	0	6	0	0	4	93	7	17
2014	Indeterminate (permanent)	26	32	14	16	10	1	0	59	26	932
2014	Term	30	32	14	7	14	2	0	64	22	56
2014	Casual	48	30	15	3	0	3	0	81	3	33
2014	Student	63	6	6	6	0	19	0	85	8	16
2014	Governor-in-council appointment	42	29	9	7	4	0	9	78	12	45
2011	Indeterminate (permanent)	19	33	13	18	14	2	0	54	33	871
2011	Term	19	35	16	14	6	8	1	60	22	63
2011	Casual	41	42	4	7	0	5	0	88	7	20
2011	Student	31	45	0	8	0	7	8	90	10	13
2011	Governor-in-council appointment	65	25	5	5	0	0	0	90	5	20
2008	Indeterminate (permanent)	22	36	13	16	11	1	0	59	27	622
2008	Term	35	38	8	14	3	3	0	75	17	37
2008	Student	50	10	20	0	10	10	0	67	11	10
2008	Governor-in-council appointment	44	44	6	0	0	0	6	93	0	16

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	37	13	9	8	0	69	18	736
2017	Term	41	39	9	8	3	0	80	11	62
2017	Casual	68	19	7	0	5	0	88	5	26
2017	Student	64	31	0	5	0	0	95	5	17
2017	Governor-in-council appointment	38	41	6	4	6	4	82	11	17
2014	Indeterminate (permanent)	32	35	10	13	8	0	68	22	932
2014	Term	41	21	18	13	7	0	63	20	56
2014	Casual	55	27	12	3	0	3	84	3	33
2014	Student	56	25	13	0	0	6	87	0	16
2014	Governor-in-council appointment	46	17	11	7	0	20	78	8	46
2011	Indeterminate (permanent)	29	37	13	11	10	0	66	21	873
2011	Term	33	30	15	10	11	1	64	21	63
2011	Casual	48	35	12	0	5	0	83	5	20
2011	Student	48	44	8	0	0	0	92	0	13
2011	Governor-in-council appointment	25	50	10	0	10	5	79	10	20

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	41	10	10	6	0	74	16	735
2017	Term	43	36	10	6	4	0	79	11	63
2017	Casual	58	30	0	9	0	3	90	10	26
2017	Student	53	37	11	0	0	0	89	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	100	0	17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	25	16	12	9	16	4	53	27	734
2017	Term	16	21	18	10	10	25	0	49	27	63
2017	Casual	24	20	15	13	0	25	3	61	18	26
2017	Student	37	26	19	5	5	4	4	68	11	17
2017	Governor-in-council appointment	22	57	6	0	0	4	11	92	0	17
2014	Indeterminate (permanent)	17	25	15	14	12	14	4	50	31	931
2014	Term	16	16	13	13	13	29	2	46	36	56
2014	Casual	15	9	15	9	6	30	15	44	28	33
2014	Student	25	13	6	13	0	31	13	67	22	16
2014	Governor-in-council appointment	27	16	9	18	7	4	20	56	32	45

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	33	10	9	5	0	1	76	14	735
2017	Term	45	31	14	5	3	0	2	78	8	63
2017	Casual	62	30	3	0	5	0	0	92	5	26
2017	Student	64	13	11	12	0	0	0	77	12	17
2017	Governor-in-council appointment	37	18	0	6	0	0	39	89	11	17
2014	Indeterminate (permanent)	42	33	11	7	5	0	1	76	12	932
2014	Term	50	27	13	5	5	0	0	77	11	56
2014	Casual	61	36	0	3	0	0	0	97	3	33
2014	Student	44	50	6	0	0	0	0	94	0	16
2014	Governor-in-council appointment	30	16	2	9	5	2	36	74	22	44
2011	Indeterminate (permanent)	37	35	12	10	6	0	1	72	16	873
2011	Term	36	26	12	19	6	0	1	63	25	63
2011	Casual	48	43	0	5	4	0	0	90	10	20
2011	Student	46	46	0	0	0	0	8	100	0	13
2011	Governor-in-council appointment	35	15	0	0	5	0	45	91	9	20
2008	Indeterminate (permanent)	34	35	12	9	8	1	0	70	18	622
2008	Term	38	24	16	19	3	0	0	62	22	37
2008	Student	20	40	20	10	10	0	0	60	20	10
2008	Governor-in-council appointment	6	6	0	6	6	0	75	50	50	16

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	31	11	7	4	1	8	75	13	237
2017	Governor-in-council appointment	63	19	11	0	0	0	7	88	0	10
2014	Indeterminate (permanent)	37	35	10	6	3	3	7	79	9	269
2014	Governor-in-council appointment	29	10	0	5	0	0	57	89	11	21

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	35	9	8	5	1	1	78	13	734
2017	Term	34	42	14	3	3	3	0	79	7	63
2017	Casual	53	24	7	7	9	0	0	77	16	26
2017	Student	54	41	0	5	0	0	0	95	5	17
2017	Governor-in-council appointment	71	25	0	0	0	0	4	100	0	17
2014	Indeterminate (permanent)	39	37	9	9	4	1	1	78	13	932
2014	Term	43	39	2	11	4	0	2	84	15	56
2014	Casual	41	25	9	13	0	3	9	75	14	32
2014	Student	50	25	13	6	0	6	0	80	7	16
2014	Governor-in-council appointment	40	38	2	4	2	0	13	90	8	45
2011	Indeterminate (permanent)	40	32	11	9	5	2	1	75	15	872
2011	Term	39	37	9	4	6	4	1	80	11	63
2011	Casual	63	11	17	9	0	0	0	74	9	20
2011	Student	33	45	7	0	0	7	8	92	0	13
2011	Governor-in-council appointment	60	25	10	5	0	0	0	85	5	20
2008	Indeterminate (permanent)	40	36	8	8	5	2	1	79	13	623
2008	Term	49	27	5	11	5	3	0	78	17	37
2008	Student	60	30	0	0	10	0	0	90	10	10
2008	Governor-in-council appointment	63	25	0	0	6	0	6	93	7	16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	27	10	8	7	7	1	73	16	735
2017	Term	34	24	15	11	4	12	0	65	17	63
2017	Casual	49	28	3	4	5	11	0	86	10	26
2017	Student	68	9	19	0	0	4	0	81	0	17
2017	Governor-in-council appointment	66	6	0	13	0	0	15	85	15	17
2014	Indeterminate (permanent)	39	26	11	9	7	6	1	71	17	932
2014	Term	39	27	5	7	5	13	4	79	15	56
2014	Casual	24	24	9	9	6	18	9	67	21	33
2014	Student	63	19	13	0	0	6	0	87	0	16
2014	Governor-in-council appointment	41	16	9	7	2	5	20	76	12	44
2011	Indeterminate (permanent)	42	25	11	7	8	6	1	72	17	870
2011	Term	40	22	14	6	4	12	1	72	12	63
2011	Casual	48	17	15	7	4	9	0	71	12	20
2011	Student	54	7	7	0	0	24	8	90	0	13
2011	Governor-in-council appointment	65	20	0	5	0	5	5	95	5	20
2008	Indeterminate (permanent)	43	23	12	8	6	5	2	71	16	623
2008	Term	43	11	14	14	0	19	0	67	17	37
2008	Student	50	0	20	0	10	10	10	63	13	10
2008	Governor-in-council appointment	63	19	0	6	0	0	13	93	7	16

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	37	8	8	7	1	0	78	14	734
2017	Term	42	28	14	11	4	0	0	70	16	63
2017	Casual	25	32	12	12	9	0	10	64	23	26
2017	Student	52	19	17	12	0	0	0	71	12	17
2017	Governor-in-council appointment	59	28	13	0	0	0	0	87	0	17
2014	Indeterminate (permanent)	45	31	9	9	5	0	0	76	14	932
2014	Term	39	27	9	13	11	0	2	67	24	56
2014	Casual	27	36	21	12	0	0	3	66	13	33
2014	Student	56	31	0	13	0	0	0	88	13	16
2014	Governor-in-council appointment	59	11	4	7	2	0	17	84	11	46
2011	Indeterminate (permanent)	33	37	12	9	6	1	2	72	16	872
2011	Term	32	35	10	12	4	0	7	72	17	63
2011	Casual	22	33	9	5	0	0	31	80	7	20
2011	Student	31	38	7	8	0	0	16	81	10	13
2011	Governor-in-council appointment	75	15	0	0	5	0	5	95	5	20
2008	Indeterminate (permanent)	35	37	13	8	5	1	1	73	14	622
2008	Term	41	24	14	14	3	0	5	69	17	37
2008	Student	20	40	0	20	20	0	0	60	40	10
2008	Governor-in-council appointment	44	25	0	13	0	0	19	85	15	16

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	33	7	6	2	0	85	8	735
2017	Term	51	28	15	3	3	0	80	6	62
2017	Casual	60	29	6	0	5	0	89	5	26
2017	Student	48	46	0	5	0	0	95	5	17
2017	Governor-in-council appointment	87	13	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	48	32	10	6	3	0	81	9	932
2014	Term	48	38	7	4	4	0	86	7	56
2014	Casual	61	27	9	3	0	0	88	3	33
2014	Student	31	50	0	19	0	0	81	19	16
2014	Governor-in-council appointment	80	17	0	0	0	2	100	0	46
2011	Indeterminate (permanent)	49	32	9	6	3	1	82	9	873
2011	Term	35	38	12	9	3	3	75	12	62
2011	Casual	34	47	9	5	5	0	81	10	20
2011	Student	39	38	15	8	0	0	76	8	13
2011	Governor-in-council appointment	85	10	5	0	0	0	95	0	20
2008	Indeterminate (permanent)	42	37	11	6	3	0	80	9	623
2008	Term	32	41	16	5	5	0	73	11	37
2008	Student	50	10	20	10	10	0	60	20	10
2008	Governor-in-council appointment	88	0	0	6	6	0	88	13	16

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	32	5	4	2	0	88	6	735
2017	Term	48	39	6	4	1	1	88	6	63
2017	Casual	45	42	3	5	5	0	87	10	26
2017	Student	49	45	0	0	5	0	95	5	17
2017	Governor-in-council appointment	94	6	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	55	31	6	5	2	0	86	8	931
2014	Term	46	34	7	7	5	0	80	13	56
2014	Casual	64	18	12	6	0	0	82	6	33
2014	Student	50	31	19	0	0	0	81	0	16
2014	Governor-in-council appointment	80	17	0	0	0	2	100	0	46
2011	Indeterminate (permanent)	51	33	8	5	2	0	85	7	873
2011	Term	42	38	9	7	3	1	81	10	63
2011	Casual	34	42	5	14	5	0	76	19	20
2011	Student	48	14	7	16	0	15	73	18	13
2011	Governor-in-council appointment	85	15	0	0	0	0	100	0	20
2008	Indeterminate (permanent)	51	36	7	3	3	0	87	6	623
2008	Term	35	38	14	5	8	0	73	14	37
2008	Student	30	30	30	0	10	0	60	10	10
2008	Governor-in-council appointment	88	6	0	0	6	0	94	6	16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	32	12	10	7	4	0	70	18	735
2017	Term	40	23	13	12	3	9	0	70	16	63
2017	Casual	37	23	8	4	0	21	7	83	6	26
2017	Student	68	21	6	6	0	0	0	89	6	16
2017	Governor-in-council appointment	70	24	6	0	0	0	0	94	0	17
2014	Indeterminate (permanent)	36	31	12	12	8	2	0	67	20	929
2014	Term	45	16	13	5	9	11	2	69	16	56
2014	Casual	36	24	9	6	6	15	3	74	15	33
2014	Student	50	19	13	0	0	19	0	85	0	16
2014	Governor-in-council appointment	47	24	2	2	0	16	9	94	3	45
2011	Indeterminate (permanent)	28	30	14	12	13	3	1	60	26	873
2011	Term	26	27	13	10	14	4	5	58	27	62
2011	Casual	18	29	0	21	0	11	21	70	30	20
2011	Student	38	38	0	8	0	0	15	90	10	13
2011	Governor-in-council appointment	60	10	15	0	5	5	5	78	5	20
2008	Indeterminate (permanent)	31	36	14	9	9	1	0	68	18	623
2008	Term	38	22	22	11	5	3	0	61	17	37
2008	Student	30	20	20	0	10	20	0	63	13	10
2008	Governor-in-council appointment	44	31	0	6	6	0	13	86	14	16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	20	13	18	23	4	6	41	45	733
2017	Term	28	22	11	18	9	9	3	57	30	63
2017	Casual	18	29	0	10	9	8	27	72	28	26
2017	Student	50	18	13	0	6	13	0	78	6	16
2017	Governor-in-council appointment	42	6	6	0	0	0	45	88	0	17
2014	Indeterminate (permanent)	14	21	14	18	25	1	6	38	47	932
2014	Term	36	5	9	9	21	11	9	51	38	56
2014	Casual	18	12	6	12	15	6	30	48	43	33
2014	Student	38	19	19	13	0	0	13	64	14	16
2014	Governor-in-council appointment	16	2	2	0	4	7	69	73	18	45
2011	Indeterminate (permanent)	9	17	15	21	30	2	6	29	55	874
2011	Term	20	18	16	6	24	8	8	46	35	63
2011	Casual	17	15	10	7	16	4	29	50	35	20
2011	Student	24	22	7	23	0	0	24	60	30	13
2011	Governor-in-council appointment	5	5	5	0	0	0	84	69	0	20
2008	Indeterminate (permanent)	11	22	15	18	28	2	5	35	49	619
2008	Term	17	22	11	28	19	0	3	40	49	36
2008	Student	10	20	40	0	10	20	0	38	13	10
2008	Governor-in-council appointment	13	0	6	0	13	0	69	40	40	16

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	36	7	10	6	0	78	16	733
2017	Term	35	30	21	7	6	0	66	13	63
2017	Casual	54	25	12	9	0	0	79	9	26
2017	Student	45	50	0	5	0	0	95	5	17
2017	Governor-in-council appointment	75	12	6	0	0	6	93	0	17
2014	Indeterminate (permanent)	34	38	9	11	7	0	73	18	932
2014	Term	41	29	18	5	5	2	71	11	56
2014	Casual	27	55	9	3	3	3	84	6	33
2014	Student	38	44	0	6	6	6	87	13	16
2014	Governor-in-council appointment	63	20	4	9	0	4	86	9	46
2011	Indeterminate (permanent)	37	35	11	9	7	0	72	17	871
2011	Term	29	36	17	10	6	1	66	17	62
2011	Casual	36	47	7	5	5	0	83	10	20
2011	Student	31	45	15	8	0	0	76	8	13
2011	Governor-in-council appointment	75	20	0	5	0	0	95	5	20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	35	9	8	6	0	77	14	731
2017	Term	40	35	11	9	4	0	75	14	63
2017	Casual	55	35	5	5	0	0	90	5	26
2017	Student	45	40	15	0	0	0	85	0	17
2017	Governor-in-council appointment	81	19	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	39	34	12	9	5	0	74	15	931
2014	Term	46	39	7	4	4	0	86	7	56
2014	Casual	45	33	18	0	0	3	81	0	33
2014	Student	44	44	6	6	0	0	88	6	16
2014	Governor-in-council appointment	43	20	13	7	0	17	76	8	46

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	34	12	7	6	0	75	13	733
2017	Term	51	34	11	1	3	0	85	4	63
2017	Casual	68	20	3	9	0	0	88	9	26
2017	Student	59	36	5	0	0	0	95	0	17
2017	Governor-in-council appointment	82	18	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	40	35	10	9	5	0	75	15	932
2014	Term	48	30	9	7	5	0	79	13	56
2014	Casual	48	39	9	0	0	3	91	0	33
2014	Student	56	38	0	6	0	0	94	6	16
2014	Governor-in-council appointment	57	24	4	2	0	13	93	3	46
2011	Indeterminate (permanent)	39	39	10	7	4	1	78	11	872
2011	Term	46	32	11	7	2	1	79	9	63
2011	Casual	48	46	0	5	0	0	95	5	20
2011	Student	38	54	0	0	0	8	100	0	13
2011	Governor-in-council appointment	80	15	0	0	5	0	95	5	20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	38	15	9	5	2	0	71	14	734
2017	Term	32	32	24	6	2	4	0	67	8	62
2017	Casual	39	48	5	5	0	0	3	90	5	26
2017	Student	60	34	6	0	0	0	0	94	0	16
2017	Governor-in-council appointment	76	13	0	0	6	0	4	93	7	17

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	30	6	7	4	0	0	83	11	736
2017	Term	59	24	7	4	3	1	1	85	7	63
2017	Casual	64	22	3	0	8	0	3	89	8	26
2017	Student	72	28	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	74	19	0	6	0	0	0	94	6	17
2014	Indeterminate (permanent)	50	30	8	6	5	0	0	80	12	931
2014	Term	54	25	11	7	4	0	0	79	11	56
2014	Casual	58	24	6	9	0	0	3	84	9	33
2014	Student	69	19	0	13	0	0	0	88	13	16
2014	Governor-in-council appointment	50	24	7	0	2	0	17	89	3	46
2011	Indeterminate (permanent)	45	31	9	9	5	0	1	77	14	873
2011	Term	47	32	8	7	1	0	5	84	8	63
2011	Casual	50	36	4	5	4	0	0	86	10	20
2011	Student	46	23	8	0	0	7	16	90	0	13
2011	Governor-in-council appointment	75	5	5	0	5	0	10	89	5	20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	22	9	6	6	2	14	76	14	736
2017	Term	38	25	9	8	3	6	12	75	14	63
2017	Casual	29	15	9	9	7	0	33	64	23	26
2017	Student	42	15	13	0	0	8	22	81	0	17
2017	Governor-in-council appointment	14	6	22	6	6	0	45	37	24	17
2014	Indeterminate (permanent)	36	23	8	8	8	2	15	72	19	932
2014	Term	39	14	13	9	5	2	18	67	18	56
2014	Casual	15	15	12	6	6	9	36	56	22	33
2014	Student	38	6	19	6	13	6	13	54	23	16
2014	Governor-in-council appointment	13	2	0	4	9	0	72	54	46	46
2011	Indeterminate (permanent)	29	24	11	8	12	1	16	63	24	872
2011	Term	32	27	9	8	9	7	9	69	20	63
2011	Casual	29	20	16	5	4	0	25	66	13	20
2011	Student	40	23	30	0	0	0	7	67	0	13
2011	Governor-in-council appointment	20	0	0	0	5	0	75	80	20	20
2008	Indeterminate (permanent)	35	22	10	9	10	2	13	67	22	621
2008	Term	30	19	11	8	5	0	27	67	19	37
2008	Student	20	10	10	0	10	0	50	60	20	10
2008	Governor-in-council appointment	6	0	13	6	6	0	69	20	40	16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	35	15	8	3	0	2	72	12	736
2017	Term	38	43	16	0	0	0	3	83	0	63
2017	Casual	67	22	3	5	0	0	3	92	5	26
2017	Student	54	39	7	0	0	0	0	93	0	17
2017	Governor-in-council appointment	18	17	24	13	13	4	11	42	30	17
2014	Indeterminate (permanent)	39	35	14	7	4	0	1	74	12	932
2014	Term	50	29	11	4	5	0	2	80	9	56
2014	Casual	61	27	9	0	0	0	3	91	0	33
2014	Student	81	19	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	30	15	20	4	9	0	22	58	17	46
2011	Indeterminate (permanent)	35	36	15	8	5	0	1	71	13	870
2011	Term	51	39	5	0	2	0	3	93	2	63
2011	Casual	66	29	5	0	0	0	0	95	0	20
2011	Student	71	14	7	0	0	0	8	92	0	13
2011	Governor-in-council appointment	20	45	20	10	5	0	0	65	15	20
2008	Indeterminate (permanent)	32	36	18	9	5	0	1	68	14	622
2008	Term	49	35	11	3	0	0	3	86	3	37
2008	Student	40	30	20	0	10	0	0	70	10	10
2008	Governor-in-council appointment	13	25	38	19	6	0	0	38	25	16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	24	5	5	4	2	3	86	9	732
2017	Term	75	14	1	3	3	1	2	92	6	63
2017	Casual	86	9	0	0	5	0	0	95	5	26
2017	Student	73	22	5	0	0	0	0	95	0	17
2017	Governor-in-council appointment	38	13	6	0	0	4	39	89	0	17
2014	Indeterminate (permanent)	54	20	7	5	7	3	4	81	12	931
2014	Term	63	20	4	4	5	2	4	87	9	56
2014	Casual	79	9	0	6	0	0	6	94	6	33
2014	Student	69	19	6	0	0	0	6	93	0	16
2014	Governor-in-council appointment	38	4	4	0	2	0	51	86	5	45
2011	Indeterminate (permanent)	42	26	8	8	9	2	6	73	18	870
2011	Term	35	34	6	9	6	7	3	77	17	63
2011	Casual	74	0	5	11	5	0	4	78	17	20
2011	Student	54	16	22	0	0	0	8	76	0	13
2011	Governor-in-council appointment	45	5	0	0	5	0	45	91	9	20

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	27	38	36	734
2017	Term	40	28	32	63
2017	Casual	46	34	21	26
2017	Student	39	18	43	17
2017	Governor-in-council appointment	26	61	13	17
2014	Indeterminate (permanent)	31	36	34	932
2014	Term	46	21	32	56
2014	Casual	36	15	48	33
2014	Student	56	19	25	16
2014	Governor-in-council appointment	18	67	16	45
2011	Indeterminate (permanent)	33	36	31	874
2011	Term	34	31	35	63
2011	Casual	67	13	20	20
2011	Student	46	24	30	13
2011	Governor-in-council appointment	30	50	20	20

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	14	14	60	4	1	7	200
2017	Term	4	4	41	11	40	0	25
2017	Casual	9	0	0	0	91	0	12
2014	Indeterminate (permanent)	16	10	59	7	9999	8	286
2014	Term	15	8	50	4	9999	23	26
2014	Casual	25	0	17	0	9999	58	12
2011	Indeterminate (permanent)	19	8	62	5	9999	6	290
2011	Term	5	21	45	9	9999	20	21
2011	Casual	17	0	41	14	9999	28	13

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	34	5	3	4	0	0	88	7	733
2017	Term	59	30	9	2	0	0	0	89	2	63
2017	Casual	50	41	0	9	0	0	0	91	9	26
2017	Student	60	40	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	56	31	6	3	2	0	0	88	6	931
2014	Term	50	34	7	4	5	0	0	84	9	56
2014	Casual	64	27	3	3	0	0	3	94	3	33
2014	Student	69	31	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	70	26	0	0	0	2	2	100	0	46
2011	Indeterminate (permanent)	51	34	7	5	2	0	0	86	7	873
2011	Term	43	41	10	0	3	2	1	87	3	63
2011	Casual	67	21	7	5	0	0	0	88	5	20
2011	Student	48	37	15	0	0	0	0	85	0	13
2011	Governor-in-council appointment	85	5	5	5	0	0	0	90	5	20
2008	Indeterminate (permanent)	53	37	7	1	2	0	0	90	3	623
2008	Term	56	33	6	6	0	0	0	89	6	36
2008	Student	50	30	0	10	10	0	0	80	20	10
2008	Governor-in-council appointment	81	13	6	0	0	0	0	94	0	16

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	39	12	9	5	1	0	73	15	736
2017	Term	40	43	11	3	1	1	0	84	5	63
2017	Casual	51	38	4	5	0	3	0	91	5	26
2017	Student	69	31	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	87	13	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	37	39	12	7	4	0	0	77	11	932
2014	Term	43	30	14	4	7	2	0	75	11	56
2014	Casual	39	45	9	0	0	6	0	90	0	33
2014	Student	81	19	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	62	31	4	2	0	0	0	93	2	45
2011	Indeterminate (permanent)	32	37	13	10	7	1	0	69	18	870
2011	Term	32	38	17	8	1	3	1	73	9	62
2011	Casual	59	22	15	0	0	4	0	85	0	20
2011	Student	47	37	0	8	0	0	8	91	9	13
2011	Governor-in-council appointment	65	30	0	5	0	0	0	95	5	20

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	19	38	20	11	1	3	32	29	733
2017	Term	8	15	29	27	15	2	5	45	24	63
2017	Casual	5	16	31	23	19	0	6	45	22	26
2017	Student	12	0	41	33	13	0	0	46	12	17
2017	Governor-in-council appointment	0	0	30	13	43	4	10	65	0	17
2014	Indeterminate (permanent)	8	23	32	21	13	1	2	35	32	931
2014	Term	7	21	25	25	20	0	2	45	29	56
2014	Casual	3	15	24	27	21	3	6	53	20	33
2014	Student	6	6	25	19	31	6	6	57	14	16
2014	Governor-in-council appointment	0	4	22	22	31	0	20	67	6	45
2011	Indeterminate (permanent)	10	23	35	19	9	0	3	29	34	868
2011	Term	10	17	29	25	15	0	5	42	28	63
2011	Casual	0	5	38	44	9	0	4	55	5	20
2011	Student	9	24	25	16	9	0	17	30	40	12
2011	Governor-in-council appointment	0	5	20	35	25	0	15	70	6	20
2008	Indeterminate (permanent)	12	23	32	22	9	1	2	32	36	622
2008	Term	5	22	32	19	16	0	5	37	29	37
2008	Student	0	10	20	40	30	0	0	70	10	10
2008	Governor-in-council appointment	0	6	31	31	25	0	6	60	7	16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	7	17	27	22	21	2	4	46	26	731
2017	Term	7	10	20	32	23	6	1	60	19	63
2017	Casual	5	14	19	20	32	0	11	58	21	26
2017	Student	5	15	25	21	30	0	4	53	22	17
2017	Governor-in-council appointment	0	0	19	26	34	4	16	76	0	17
2014	Indeterminate (permanent)	7	15	26	26	22	1	3	50	23	929
2014	Term	7	14	21	21	32	2	2	56	22	56
2014	Casual	9	6	6	24	42	6	6	76	17	33
2014	Student	0	19	0	31	38	6	6	79	21	16
2014	Governor-in-council appointment	2	4	16	16	42	2	18	72	8	45
2011	Indeterminate (permanent)	11	16	25	25	17	1	4	44	29	868
2011	Term	15	8	23	24	27	2	1	53	24	63
2011	Casual	0	7	29	27	34	0	4	63	7	20
2011	Student	0	0	16	46	16	0	23	80	0	13
2011	Governor-in-council appointment	0	5	15	30	40	0	10	78	6	20
2008	Indeterminate (permanent)	11	14	27	24	18	2	4	45	27	620
2008	Term	3	5	30	19	32	0	11	58	9	37
2008	Student	0	0	0	40	60	0	0	100	0	10
2008	Governor-in-council appointment	0	6	25	25	38	0	6	67	7	16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	14	24	24	22	1	4	49	25	734
2017	Term	15	12	24	21	22	4	1	46	29	63
2017	Casual	5	8	26	27	18	0	16	53	15	26
2017	Student	7	7	15	39	18	8	5	67	16	17
2017	Governor-in-council appointment	0	0	6	30	43	4	16	92	0	17
2014	Indeterminate (permanent)	9	13	26	26	22	1	3	51	22	930
2014	Term	13	20	20	16	29	0	4	46	33	56
2014	Casual	6	12	39	18	21	3	0	41	19	33
2014	Student	6	6	0	38	38	6	6	86	14	16
2014	Governor-in-council appointment	0	0	20	13	40	0	27	73	0	45
2011	Indeterminate (permanent)	13	17	26	22	17	1	4	42	31	868
2011	Term	15	13	25	20	20	3	4	43	30	63
2011	Casual	7	12	10	34	24	4	10	67	22	20
2011	Student	0	8	22	15	30	0	24	60	11	13
2011	Governor-in-council appointment	0	15	20	15	40	0	10	61	16	20
2008	Indeterminate (permanent)	11	15	26	24	20	2	4	46	27	619
2008	Term	11	11	30	19	24	0	5	46	23	37
2008	Governor-in-council appointment	0	0	13	31	50	0	6	87	0	16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	6	13	29	29	21	1	2	51	19	732
2017	Term	3	6	21	37	26	6	1	68	10	63
2017	Casual	0	13	19	29	29	0	11	65	15	26
2017	Student	0	7	16	33	38	0	5	75	7	17
2017	Governor-in-council appointment	0	0	30	6	43	4	16	62	0	17
2014	Indeterminate (permanent)	4	13	27	32	20	0	2	54	18	927
2014	Term	7	7	25	29	30	0	2	60	15	56
2014	Casual	0	3	12	45	33	3	3	84	3	33
2014	Student	0	0	0	31	63	0	6	100	0	16
2014	Governor-in-council appointment	0	11	16	18	33	0	22	66	14	45
2011	Indeterminate (permanent)	7	13	30	30	17	1	3	48	20	869
2011	Term	5	3	20	33	36	0	3	71	9	63
2011	Casual	0	5	21	46	24	0	4	73	5	20
2011	Student	0	0	0	22	48	7	23	100	0	13
2011	Governor-in-council appointment	5	5	20	20	40	0	10	67	11	20
2008	Indeterminate (permanent)	8	13	32	25	19	1	3	45	22	621
2008	Term	0	11	16	32	41	0	0	73	11	37
2008	Student	0	0	20	30	50	0	0	80	0	10
2008	Governor-in-council appointment	0	6	25	31	31	0	6	67	7	16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	19	27	19	17	2	3	38	34	733
2017	Term	1	9	26	33	25	3	3	61	11	62
2017	Casual	0	19	21	25	18	3	14	52	23	26
2017	Student	12	0	5	39	38	0	5	82	13	17
2017	Governor-in-council appointment	15	6	0	34	22	0	22	72	28	17
2014	Indeterminate (permanent)	14	20	26	18	18	1	3	38	36	929
2014	Term	7	11	23	20	34	0	5	57	19	56
2014	Casual	3	6	21	24	36	6	3	67	10	33
2014	Student	0	6	13	25	44	0	13	79	7	16
2014	Governor-in-council appointment	4	18	24	11	22	0	20	42	28	45
2011	Indeterminate (permanent)	18	21	24	19	13	1	3	33	41	871
2011	Term	6	4	25	33	23	2	6	61	12	63
2011	Casual	0	5	23	32	31	0	9	69	6	20
2011	Student	0	0	0	52	16	0	32	100	0	13
2011	Governor-in-council appointment	15	15	10	10	40	0	10	55	33	20
2008	Indeterminate (permanent)	12	19	26	20	16	1	6	38	34	617
2008	Term	3	14	19	19	35	5	5	61	18	37
2008	Student	0	0	30	10	50	0	10	67	0	10
2008	Governor-in-council appointment	0	25	25	31	13	0	6	47	27	16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	15	27	22	21	2	4	47	25	734
2017	Term	4	10	17	40	19	6	4	65	16	63
2017	Casual	8	10	34	7	18	7	16	32	23	25
2017	Student	0	7	25	15	40	4	9	63	8	17
2017	Governor-in-council appointment	0	6	11	26	41	0	16	79	8	17
2014	Indeterminate (permanent)	5	13	23	29	23	2	4	56	19	928
2014	Term	7	13	27	20	23	4	7	48	22	56
2014	Casual	3	6	16	22	34	9	9	69	12	32
2014	Student	0	6	6	13	56	6	13	85	8	16
2014	Governor-in-council appointment	7	7	20	18	29	0	20	58	17	45
2011	Indeterminate (permanent)	12	16	26	24	16	1	5	43	30	864
2011	Term	16	6	18	21	26	8	4	54	25	62
2011	Casual	0	16	7	29	29	4	14	72	20	20
2011	Student	7	17	23	15	14	0	23	38	32	13
2011	Governor-in-council appointment	10	5	20	21	39	0	5	63	16	20
2008	Indeterminate (permanent)	11	19	28	23	11	2	5	37	33	621
2008	Term	0	5	30	19	35	3	8	61	6	37
2008	Student	0	10	10	10	30	40	0	67	17	10
2008	Governor-in-council appointment	0	13	38	38	0	0	13	43	14	16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	12	30	25	21	2	3	48	21	733
2017	Term	9	9	27	34	12	7	1	51	20	63
2017	Casual	0	13	29	18	21	0	19	48	16	26
2017	Student	14	0	5	43	28	0	9	79	15	17
2017	Governor-in-council appointment	0	0	13	17	43	11	16	82	0	17
2014	Indeterminate (permanent)	8	16	29	24	19	2	3	45	25	925
2014	Term	11	9	30	21	27	0	2	49	20	56
2014	Casual	0	12	27	21	33	3	3	58	13	33
2014	Student	0	19	6	19	44	6	6	71	21	16
2014	Governor-in-council appointment	7	5	20	14	34	2	18	60	14	44

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	27	8	9	6	0	0	76	15	736
2017	Term	45	32	14	2	6	1	0	78	8	63
2017	Casual	71	15	0	4	5	5	0	90	10	26
2017	Student	74	20	5	0	0	0	0	95	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	0	100	0	16
2014	Indeterminate (permanent)	46	27	10	10	7	0	0	73	17	932
2014	Term	52	27	7	5	9	0	0	79	14	56
2014	Casual	52	18	9	6	0	6	9	82	7	33
2014	Student	56	25	6	13	0	0	0	81	13	16
2014	Governor-in-council appointment	53	24	2	2	2	0	16	92	5	45

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	35	5	6	3	0	0	86	9	735
2017	Term	53	31	6	5	5	0	0	84	10	62
2017	Casual	70	25	0	0	5	0	0	95	5	26
2017	Student	82	11	7	0	0	0	0	93	0	17
2017	Governor-in-council appointment	78	18	0	0	0	0	4	100	0	17
2014	Indeterminate (permanent)	46	34	8	8	4	0	0	81	11	932
2014	Term	61	25	7	4	4	0	0	86	7	56
2014	Casual	64	24	3	3	0	3	3	94	3	33
2014	Student	69	19	6	6	0	0	0	88	6	16
2014	Governor-in-council appointment	56	31	2	0	0	0	11	98	0	45

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	32	13	5	2	3	1	79	7	735
2017	Term	48	32	10	6	3	1	0	81	9	63
2017	Casual	59	22	16	0	0	3	0	83	0	26
2017	Student	74	19	7	0	0	0	0	93	0	16
2017	Governor-in-council appointment	91	0	4	0	0	4	0	96	0	17
2014	Indeterminate (permanent)	45	32	11	5	2	4	1	81	7	932
2014	Term	54	25	14	0	4	4	0	81	4	56
2014	Casual	55	36	3	0	0	3	3	97	0	33
2014	Student	56	25	6	6	0	0	6	87	7	16
2014	Governor-in-council appointment	62	13	4	0	0	13	7	94	0	45

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	38	9	5	3	1	0	84	7	732
2017	Term	53	33	10	2	3	0	0	86	5	62
2017	Casual	75	13	0	9	0	3	0	90	10	26
2017	Student	93	7	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	94	0	6	0	0	0	0	94	0	17
2014	Indeterminate (permanent)	45	35	10	6	3	1	0	81	9	932
2014	Term	52	32	5	5	4	2	0	85	9	56
2014	Casual	67	24	6	3	0	0	0	91	3	33
2014	Student	87	13	0	0	0	0	0	100	0	15
2014	Governor-in-council appointment	56	18	4	4	0	11	7	89	5	45
2011	Indeterminate (permanent)	38	37	13	6	5	1	0	76	11	870
2011	Term	40	32	13	1	6	7	1	78	8	63
2011	Casual	66	22	7	5	0	0	0	88	5	20
2011	Student	61	31	0	0	0	0	8	100	0	13
2011	Governor-in-council appointment	74	21	0	5	0	0	0	95	5	19

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	34	7	4	3	0	86	7	731
2017	Term	59	32	5	3	1	0	91	5	63
2017	Casual	84	6	0	4	5	0	91	9	26
2017	Student	84	16	0	0	0	0	100	0	17
2017	Governor-in-council appointment	94	0	0	6	0	0	94	6	17
2014	Indeterminate (permanent)	54	32	7	4	4	0	85	8	932
2014	Term	71	16	5	5	2	0	88	7	56
2014	Casual	82	12	6	0	0	0	94	0	33
2014	Student	94	6	0	0	0	0	100	0	16
2014	Governor-in-council appointment	69	27	2	0	0	2	98	0	45
2011	Indeterminate (permanent)	46	33	10	6	5	0	79	11	871
2011	Term	56	30	6	2	5	1	87	7	62
2011	Casual	70	25	0	5	0	0	95	5	20
2011	Student	66	25	0	0	0	8	100	0	12
2011	Governor-in-council appointment	90	5	0	5	0	0	95	5	20
2008	Indeterminate (permanent)	43	36	10	5	6	0	79	11	622
2008	Term	54	19	16	11	0	0	73	11	37
2008	Student	80	10	0	0	10	0	90	10	10
2008	Governor-in-council appointment	73	13	7	0	0	7	93	0	15

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	28	16	8	8	6	4	64	18	736
2017	Term	34	31	15	3	10	7	1	70	14	63
2017	Casual	53	23	7	0	5	3	9	87	6	26
2017	Student	62	18	12	0	0	4	4	87	0	17
2017	Governor-in-council appointment	84	12	0	0	0	0	4	100	0	17
2014	Indeterminate (permanent)	31	28	13	11	9	3	4	64	22	932
2014	Term	38	25	9	13	5	5	5	70	20	56
2014	Casual	39	18	9	0	3	15	15	83	4	33
2014	Student	50	25	13	0	0	0	13	86	0	16
2014	Governor-in-council appointment	38	29	9	2	2	4	16	83	6	45

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	37	7	3	1	2	0	89	4	734
2017	Term	55	31	13	0	1	0	0	86	1	63
2017	Casual	84	13	3	0	0	0	0	97	0	26
2017	Student	64	36	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	83	13	0	0	0	4	0	100	0	17
2014	Indeterminate (permanent)	50	36	8	4	0	2	0	88	4	932
2014	Term	50	39	5	4	2	0	0	89	5	56
2014	Casual	70	21	3	0	0	3	3	97	0	33
2014	Student	75	19	0	0	0	6	0	100	0	16
2014	Governor-in-council appointment	73	20	0	0	2	2	2	98	2	45
2011	Indeterminate (permanent)	42	39	10	3	2	3	0	84	6	871
2011	Term	41	37	8	2	6	4	1	83	8	61
2011	Casual	68	21	5	0	0	5	0	94	0	19
2011	Student	38	54	0	0	0	0	8	100	0	13
2011	Governor-in-council appointment	90	10	0	0	0	0	0	100	0	20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	30	12	10	4	3	1	73	14	735
2017	Term	40	44	14	0	2	1	0	84	2	63
2017	Casual	62	25	0	0	0	8	4	100	0	26
2017	Student	43	36	6	11	0	0	4	82	11	17
2017	Governor-in-council appointment	94	6	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	44	33	9	7	5	1	0	78	13	932
2014	Term	50	27	9	4	5	2	4	81	9	56
2014	Casual	52	18	12	9	0	3	6	77	10	33
2014	Student	75	13	0	0	0	6	6	100	0	16
2014	Governor-in-council appointment	64	11	7	0	0	2	16	92	0	45
2011	Indeterminate (permanent)	40	31	10	7	8	3	1	74	16	869
2011	Term	38	27	13	9	6	6	1	70	16	63
2011	Casual	49	14	12	4	10	7	4	71	16	20
2011	Student	31	30	23	8	0	0	8	66	9	13
2011	Governor-in-council appointment	90	5	0	5	0	0	0	95	5	20
2008	Indeterminate (permanent)	36	33	10	9	6	4	1	74	16	623
2008	Term	49	27	11	5	8	0	0	76	14	37
2008	Student	50	10	10	10	10	0	10	67	22	10
2008	Governor-in-council appointment	69	6	6	6	0	0	13	86	7	16

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	27	19	11	7	5	1	60	19	736
2017	Term	28	28	20	10	3	10	0	63	15	63
2017	Casual	43	27	6	0	0	16	7	92	0	26
2017	Student	28	47	12	14	0	0	0	74	14	17
2017	Governor-in-council appointment	83	6	11	0	0	0	0	89	0	17
2014	Indeterminate (permanent)	31	33	16	9	5	5	1	68	15	931
2014	Term	34	34	5	9	7	9	2	76	18	56
2014	Casual	36	24	15	6	3	15	0	71	11	33
2014	Student	38	38	19	0	0	0	6	80	0	16
2014	Governor-in-council appointment	47	24	4	4	0	4	16	89	6	45
2011	Indeterminate (permanent)	21	34	19	11	8	6	1	59	20	867
2011	Term	28	26	11	9	9	12	4	64	22	63
2011	Casual	15	40	15	15	0	10	5	65	17	18
2011	Student	8	31	38	0	9	7	8	46	10	13
2011	Governor-in-council appointment	65	20	5	10	0	0	0	85	10	20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	19	18	12	15	12	4	48	32	735
2017	Term	28	21	11	9	6	22	2	66	20	63
2017	Casual	37	16	11	4	0	16	16	77	7	26
2017	Student	50	33	12	0	0	0	4	87	0	17
2017	Governor-in-council appointment	50	12	6	6	0	4	22	83	9	17
2014	Indeterminate (permanent)	21	19	17	14	14	11	5	47	32	932
2014	Term	32	11	11	9	11	21	5	59	27	56
2014	Casual	30	15	9	12	3	15	15	65	22	33
2014	Student	25	19	19	0	0	25	13	70	0	16
2014	Governor-in-council appointment	24	7	9	2	4	2	51	67	14	45
2011	Indeterminate (permanent)	17	20	18	13	14	13	5	45	32	868
2011	Term	21	25	7	18	8	16	6	58	33	63
2011	Casual	29	9	14	5	5	24	14	61	16	19
2011	Student	15	40	16	0	0	14	15	78	0	13
2011	Governor-in-council appointment	61	5	10	0	5	0	20	82	6	20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	40	3	6	3	0	88	9	736
2017	Term	43	40	7	7	3	0	83	10	63
2017	Casual	64	33	0	3	0	0	97	3	26
2017	Student	67	33	0	0	0	0	100	0	17
2017	Governor-in-council appointment	81	19	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	51	38	3	5	2	0	89	8	932
2014	Term	54	38	4	5	0	0	91	5	56
2014	Casual	52	48	0	0	0	0	100	0	33
2014	Student	69	25	6	0	0	0	94	0	16
2014	Governor-in-council appointment	52	26	0	7	2	13	90	10	46
2011	Indeterminate (permanent)	48	40	3	8	2	0	88	9	874
2011	Term	50	43	5	1	0	1	94	1	63
2011	Casual	58	42	0	0	0	0	100	0	20
2011	Student	48	37	15	0	0	0	85	0	13
2011	Governor-in-council appointment	80	10	0	5	0	5	95	5	20
2008	Indeterminate (permanent)	49	39	3	7	2	0	88	8	621
2008	Term	57	32	3	5	3	0	89	8	37
2008	Student	70	10	10	0	10	0	80	10	10
2008	Governor-in-council appointment	38	56	0	0	6	0	94	6	16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	27	4	7	4	0	85	11	734
2017	Term	55	33	1	3	7	0	88	10	63
2017	Casual	69	9	4	14	3	0	78	18	26
2017	Student	82	5	0	13	0	0	87	13	17
2017	Governor-in-council appointment	89	11	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	56	24	6	8	6	0	81	14	931
2014	Term	55	25	4	7	9	0	80	16	56
2014	Casual	58	36	3	0	0	3	97	0	33
2014	Student	63	31	6	0	0	0	94	0	16
2014	Governor-in-council appointment	65	11	0	2	0	22	97	3	46
2011	Indeterminate (permanent)	51	31	7	7	5	0	82	12	869
2011	Term	59	24	4	5	5	3	85	10	63
2011	Casual	48	43	0	4	5	0	90	10	20
2011	Student	39	46	0	7	0	8	92	8	13
2011	Governor-in-council appointment	95	5	0	0	0	0	100	0	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	32	6	4	2	0	88	6	736
2017	Term	53	31	10	4	2	0	84	6	63
2017	Casual	63	24	4	9	0	0	87	9	26
2017	Student	80	20	0	0	0	0	100	0	16
2017	Governor-in-council appointment	94	6	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	56	31	7	4	2	0	87	6	931
2014	Term	66	20	5	9	0	0	86	9	56
2014	Casual	58	33	6	0	3	0	91	3	33
2014	Student	69	25	0	0	6	0	94	6	16
2014	Governor-in-council appointment	70	11	2	0	0	17	97	0	46

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	74	18	4	2	1	1	1	94	3	734
2017	Term	84	10	3	0	2	0	1	95	2	62
2017	Casual	87	13	0	0	0	0	0	100	0	26
2017	Student	95	5	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	96	4	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	76	17	3	2	1	0	1	93	3	931
2014	Term	79	18	0	2	2	0	0	96	4	56
2014	Casual	79	21	0	0	0	0	0	100	0	33
2014	Student	100	0	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	72	11	4	0	0	0	13	95	0	46
2011	Indeterminate (permanent)	72	19	3	3	1	1	1	93	4	873
2011	Term	76	10	10	2	0	0	1	87	2	63
2011	Casual	79	21	0	0	0	0	0	100	0	20
2011	Student	83	9	8	0	0	0	0	92	0	13
2011	Governor-in-council appointment	90	10	0	0	0	0	0	100	0	20
2008	Indeterminate (permanent)	71	21	5	2	1	0	0	92	3	621
2008	Term	81	11	8	0	0	0	0	92	0	37
2008	Student	70	0	10	10	10	0	0	70	20	10
2008	Governor-in-council appointment	69	13	6	13	0	0	0	81	13	16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	18	4	8	2	0	1	86	10	735
2017	Term	78	12	3	4	1	0	1	91	6	63
2017	Casual	77	15	0	0	5	3	0	95	5	26
2017	Student	100	0	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	96	4	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	67	19	4	6	3	0	1	86	10	931
2014	Term	71	14	9	4	0	0	2	87	4	56
2014	Casual	73	24	0	3	0	0	0	97	3	33
2014	Student	88	13	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	70	7	2	2	2	0	17	92	5	46
2011	Indeterminate (permanent)	62	22	5	6	3	0	2	85	10	873
2011	Term	64	15	9	5	2	0	6	83	7	63
2011	Casual	68	21	0	11	0	0	0	89	11	20
2011	Student	60	24	17	0	0	0	0	83	0	13
2011	Governor-in-council appointment	80	15	0	0	0	0	5	100	0	20
2008	Indeterminate (permanent)	58	24	6	9	3	0	1	82	12	622
2008	Term	70	14	3	11	3	0	0	84	14	37
2008	Student	30	40	20	0	10	0	0	70	10	10
2008	Governor-in-council appointment	88	0	6	6	0	0	0	88	6	16

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	18	3	6	2	0	2	89	8	735
2017	Term	72	14	5	3	1	0	4	91	5	62
2017	Casual	66	19	3	0	5	0	8	91	5	26
2017	Student	95	5	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	96	0	0	0	0	0	4	100	0	17
2014	Indeterminate (permanent)	71	17	4	4	2	0	2	90	6	931
2014	Term	75	14	4	4	0	2	2	93	4	56
2014	Casual	70	15	3	3	0	0	9	93	3	33
2014	Student	100	0	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	80	4	0	2	7	0	7	90	10	45
2011	Indeterminate (permanent)	69	19	4	4	2	0	1	90	6	868
2011	Term	77	10	4	7	0	0	3	89	7	63
2011	Casual	81	15	4	0	0	0	0	96	0	20
2011	Student	67	17	9	0	0	0	8	90	0	13
2011	Governor-in-council appointment	90	5	5	0	0	0	0	95	0	20
2008	Indeterminate (permanent)	64	20	5	5	3	0	2	86	9	623
2008	Term	73	11	0	3	3	0	11	94	6	37
2008	Student	40	20	10	0	20	0	10	67	22	10
2008	Governor-in-council appointment	75	6	6	6	0	0	6	87	7	16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	81	11	3	2	0	2	94	3	734
2017	Term	85	7	2	0	4	1	94	5	63
2017	Casual	83	8	0	0	5	4	95	5	26
2017	Student	88	12	0	0	0	0	100	0	17
2017	Governor-in-council appointment	61	0	0	0	0	39	100	0	17
2014	Indeterminate (permanent)	82	10	2	3	1	2	94	4	931
2014	Term	93	2	2	0	2	2	96	2	56
2014	Casual	85	12	0	0	0	3	100	0	33
2014	Student	75	19	6	0	0	0	94	0	16
2014	Governor-in-council appointment	53	7	2	2	0	36	93	3	45
2011	Indeterminate (permanent)	81	11	2	2	2	2	93	4	871
2011	Term	77	14	3	2	1	3	94	3	63
2011	Casual	95	5	0	0	0	0	100	0	20
2011	Student	74	17	0	0	0	8	100	0	12
2011	Governor-in-council appointment	48	5	0	0	0	47	100	0	19
2008	Indeterminate (permanent)	77	12	4	5	1	2	90	6	621
2008	Term	73	11	0	5	3	8	91	9	37
2008	Student	80	10	0	0	10	0	90	10	10
2008	Governor-in-council appointment	38	6	0	6	0	50	88	13	16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	61	23	6	5	1	1	3	88	6	734
2017	Term	77	15	2	1	1	0	3	95	3	63
2017	Casual	70	14	6	0	5	0	4	89	5	26
2017	Student	84	12	0	0	0	4	0	100	0	17
2017	Governor-in-council appointment	85	0	0	0	0	0	15	100	0	17
2014	Indeterminate (permanent)	65	20	7	4	2	0	2	87	6	930
2014	Term	75	13	4	5	0	4	0	91	6	56
2014	Casual	73	12	0	6	0	3	6	93	7	33
2014	Student	69	13	0	0	0	6	13	100	0	16
2014	Governor-in-council appointment	78	9	2	0	4	0	7	93	5	45

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	67	20	5	2	1	2	3	92	2	735
2017	Term	67	16	8	0	1	2	6	89	2	63
2017	Casual	54	10	12	3	0	3	17	80	4	26
2017	Student	82	18	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	89	0	0	6	0	0	4	93	7	17
2014	Indeterminate (permanent)	71	17	5	2	1	2	3	92	3	930
2014	Term	68	14	4	4	2	5	4	90	6	56
2014	Casual	52	9	6	6	0	6	21	83	8	33
2014	Student	69	25	0	0	0	6	0	100	0	16
2014	Governor-in-council appointment	69	7	2	2	0	11	9	94	3	45
2011	Indeterminate (permanent)	65	20	6	2	2	1	4	90	4	873
2011	Term	71	12	2	4	0	2	10	94	4	63
2011	Casual	32	7	5	0	0	15	40	88	0	20
2011	Student	61	7	0	0	0	8	23	100	0	13
2011	Governor-in-council appointment	80	10	0	0	0	0	10	100	0	20
2008	Indeterminate (permanent)	65	19	8	2	1	2	4	89	3	622
2008	Term	65	8	8	5	0	3	11	84	6	37
2008	Student	50	20	0	0	10	0	20	88	13	10
2008	Governor-in-council appointment	56	19	0	0	0	6	19	100	0	16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	19	81	734
2017	Term	19	81	63
2017	Governor-in-council appointment	0	100	17
2014	Indeterminate (permanent)	18	82	931
2014	Term	14	86	56
2014	Student	0	100	16

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	142
2017	Term	76	12
2014	Indeterminate (permanent)	49	167

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	74	142
2017	Term	65	12
2014	Indeterminate (permanent)	63	167

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	142
2017	Term	0	12
2014	Indeterminate (permanent)	5	167

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Term	0	12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	142
2017	Term	0	12
2014	Indeterminate (permanent)	4	167

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	142
2017	Term	0	12
2014	Indeterminate (permanent)	3	167

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Term	0	12
2014	Indeterminate (permanent)	4	167

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	142
2017	Term	44	12
2014	Indeterminate (permanent)	43	167

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	42	142
2017	Term	49	12
2014	Indeterminate (permanent)	37	167

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	50	142
2017	Term	65	12
2014	Indeterminate (permanent)	39	167

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	44	142
2017	Term	45	12
2014	Indeterminate (permanent)	39	167

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	142
2017	Term	48	12
2014	Indeterminate (permanent)	28	167

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	55	142
2017	Term	92	12
2014	Indeterminate (permanent)	57	167

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	142
2017	Term	45	12
2014	Indeterminate (permanent)	38	167

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Term	0	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	142
2017	Term	0	12
2014	Indeterminate (permanent)	6	167

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	142
2017	Term	0	12
2014	Indeterminate (permanent)	13	167

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	142
2014	Indeterminate (permanent)	44	167

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	142
2014	Indeterminate (permanent)	25	167

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	142
2014	Indeterminate (permanent)	13	167

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	51	142
2017	Term	60	12
2014	Indeterminate (permanent)	54	167

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	142
2014	Indeterminate (permanent)	28	167

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	22	142
2014	Indeterminate (permanent)	20	167

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	142
2014	Indeterminate (permanent)	12	167

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	142
2017	Term	0	12
2014	Indeterminate (permanent)	10	167

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	142
2017	Term	0	12
2014	Indeterminate (permanent)	5	167

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	142
2014	Indeterminate (permanent)	15	167

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	142
2017	Term	0	12
2014	Indeterminate (permanent)	10	167

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	142
2017	Term	40	12
2014	Indeterminate (permanent)	21	167

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	136
2014	Indeterminate (permanent)	8	158

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	136
2017	Term	45	12
2014	Indeterminate (permanent)	18	158

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	136
2014	Indeterminate (permanent)	10	158

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	136
2017	Term	0	12
2014	Indeterminate (permanent)	5	158

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	136
2014	Indeterminate (permanent)	7	158

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	136
2017	Term	0	12
2014	Indeterminate (permanent)	6	158

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	136
2014	Indeterminate (permanent)	9	158

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	136
2014	Indeterminate (permanent)	5	158

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	136
2014	Indeterminate (permanent)	9	158

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	136
2014	Indeterminate (permanent)	28	158

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	136
2017	Term	0	12
2014	Indeterminate (permanent)	11	158

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	44	136
2017	Term	44	12
2014	Indeterminate (permanent)	53	158

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Term	0	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	52	136
2017	Term	67	12
2014	Indeterminate (permanent)	55	158

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Term	0	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	136
2014	Indeterminate (permanent)	8	158

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	91	9	142
2017	Term	75	25	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	14	17	8	7	26	10	50	23	736
2017	Term	20	15	17	3	1	30	13	62	8	62
2017	Casual	35	12	3	0	5	27	19	86	9	26
2017	Student	44	5	12	7	0	9	22	72	10	17
2017	Governor-in-council appointment	78	6	6	0	0	4	4	93	0	17
2014	Indeterminate (permanent)	19	15	16	9	6	26	9	51	23	932
2014	Term	25	4	14	5	4	41	7	55	17	56
2014	Casual	15	9	9	3	0	39	24	67	8	33
2014	Student	25	6	0	0	0	31	38	100	0	16
2014	Governor-in-council appointment	41	9	5	0	0	27	18	92	0	44

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	24	19	7	6	11	1	64	15	735
2017	Term	44	22	15	2	4	13	0	76	6	63
2017	Casual	59	6	8	4	5	14	5	80	10	26
2017	Student	68	20	0	7	0	0	5	93	7	17
2017	Governor-in-council appointment	83	13	0	0	0	4	0	100	0	17
2014	Indeterminate (permanent)	31	27	19	7	5	10	1	65	14	931
2014	Term	43	18	9	9	4	14	4	74	15	56
2014	Casual	39	27	6	3	0	18	6	88	4	33
2014	Student	44	0	0	0	0	38	19	100	0	16
2014	Governor-in-council appointment	60	11	4	0	0	20	4	94	0	45
2011	Indeterminate (permanent)	31	32	18	6	5	7	1	69	12	869
2011	Term	41	29	12	3	5	9	1	78	9	62
2011	Casual	50	4	16	0	0	29	0	77	0	20
2011	Student	45	22	25	0	0	0	8	73	0	13
2011	Governor-in-council appointment	85	5	0	0	5	5	0	95	5	20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	8	92	729
2017	Casual	0	100	26
2017	Governor-in-council appointment	0	100	17
2014	Indeterminate (permanent)	6	94	928
2014	Term	11	89	56

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	30	56
2014	Indeterminate (permanent)	30	57

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	87	56
2014	Indeterminate (permanent)	89	57

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	Indeterminate (permanent)	9	57

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	56

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	56
2014	Indeterminate (permanent)	23	56

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	56
2014	Indeterminate (permanent)	14	56

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	56

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	56
2014	Indeterminate (permanent)	34	56

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	24	56
2014	Indeterminate (permanent)	36	56

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	Indeterminate (permanent)	0	56

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	56
2014	Indeterminate (permanent)	14	56

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	56
2014	Indeterminate (permanent)	14	56

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	56
2014	Indeterminate (permanent)	0	56

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	56
2014	Indeterminate (permanent)	20	56

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	56
2014	Indeterminate (permanent)	30	56

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	56
2014	Indeterminate (permanent)	18	56

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Indeterminate (permanent)	16	56

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	56
2014	Indeterminate (permanent)	11	56

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Indeterminate (permanent)	13	56

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	56
2014	Indeterminate (permanent)	9	56

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	49	56
2014	Indeterminate (permanent)	48	56

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	54
2014	Indeterminate (permanent)	0	53

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	54
2014	Indeterminate (permanent)	0	53

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	Indeterminate (permanent)	11	53

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	Indeterminate (permanent)	11	53

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	54
2014	Indeterminate (permanent)	32	53

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	Indeterminate (permanent)	13	53

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	52	54
2014	Indeterminate (permanent)	60	53

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	63	54
2014	Indeterminate (permanent)	66	53

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	54

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	86	14	56

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	13	16	3	3	36	12	58	11	736
2017	Term	19	12	17	0	2	33	17	62	4	63
2017	Casual	28	9	6	0	0	29	29	85	0	26
2017	Student	38	17	12	0	0	16	16	82	0	17
2017	Governor-in-council appointment	57	6	6	0	0	4	26	91	0	17
2014	Indeterminate (permanent)	19	13	18	3	3	33	11	58	10	931
2014	Term	27	11	9	2	0	45	5	78	4	55
2014	Casual	12	9	9	3	0	33	33	64	9	33
2014	Student	31	6	0	0	0	50	13	100	0	16
2014	Governor-in-council appointment	36	9	2	0	0	29	24	95	0	45

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	25	16	3	3	15	2	72	8	733
2017	Term	39	31	8	1	2	13	5	85	5	62
2017	Casual	57	4	6	4	0	17	11	86	5	26
2017	Student	61	29	0	0	0	4	5	100	0	17
2017	Governor-in-council appointment	76	6	6	0	0	4	6	93	0	17
2014	Indeterminate (permanent)	35	26	17	3	3	14	1	72	8	929
2014	Term	41	29	13	2	0	13	4	83	2	56
2014	Casual	27	36	12	0	0	18	6	84	0	33
2014	Student	56	6	0	0	0	38	0	100	0	16
2014	Governor-in-council appointment	56	7	4	0	0	24	9	93	0	45
2011	Indeterminate (permanent)	38	32	14	5	2	9	0	77	8	872
2011	Term	42	24	13	6	1	12	1	76	9	63
2011	Casual	50	16	16	0	0	18	0	80	0	20
2011	Student	45	22	25	0	0	0	8	73	0	13
2011	Governor-in-council appointment	90	5	5	0	0	0	0	95	0	20

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	18	82	736
2017	Student	34	66	17
2014	Indeterminate (permanent)	17	83	931
2014	Term	14	86	56

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	80	20	133
2014	Indeterminate (permanent)	82	18	157

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	31	4	4	2	0	0	90	6	106
2014	Indeterminate (permanent)	69	20	4	5	2	0	0	89	7	129

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	37	6	6	3	1	19	81	11	736
2017	Term	15	37	18	3	10	5	13	63	15	63
2017	Casual	4	29	0	5	0	14	48	87	13	26
2017	Student	23	15	7	12	18	8	18	50	40	17
2017	Governor-in-council appointment	20	0	13	6	0	0	60	51	16	17
2014	Indeterminate (permanent)	28	40	7	4	2	1	19	85	6	931
2014	Term	18	30	11	16	2	5	18	63	23	56
2014	Casual	9	24	9	6	0	9	42	69	13	33
2014	Student	19	13	0	0	13	25	31	71	29	16
2014	Governor-in-council appointment	4	2	0	0	2	0	91	75	25	45
2011	Indeterminate (permanent)	28	43	9	6	1	0	11	81	8	871
2011	Term	24	32	16	9	11	0	7	61	21	62
2011	Casual	25	18	0	4	10	7	36	76	24	20
2011	Student	16	15	14	14	0	7	32	52	24	13
2011	Governor-in-council appointment	15	0	5	5	0	0	75	59	22	20
2008	Indeterminate (permanent)	29	40	10	5	3	1	12	79	9	622
2008	Term	14	43	19	8	11	3	3	60	20	37
2008	Student	10	10	0	10	10	0	60	50	50	10
2008	Governor-in-council appointment	19	0	6	0	6	13	56	60	20	16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	13	17	4	3	25	28	49	16	735
2017	Term	12	21	15	0	5	26	20	62	10	63
2017	Casual	12	16	10	0	0	24	38	73	0	26
2017	Student	23	5	14	6	0	21	31	58	13	17
2017	Governor-in-council appointment	10	6	13	0	0	0	71	55	0	17
2014	Indeterminate (permanent)	11	16	16	3	4	22	29	53	14	930
2014	Term	16	4	16	9	5	27	23	39	29	56
2014	Casual	0	9	15	3	0	18	55	33	11	33
2014	Student	13	0	0	0	0	44	44	100	0	16
2014	Governor-in-council appointment	18	2	2	0	0	2	76	90	0	45
2011	Indeterminate (permanent)	10	17	22	6	6	25	14	44	20	870
2011	Term	15	12	19	6	6	23	19	47	21	63
2011	Casual	14	20	0	0	0	18	48	100	0	20
2011	Student	24	15	14	7	0	7	32	64	12	13
2011	Governor-in-council appointment	10	5	5	0	0	20	60	75	0	20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	23	10	2	2	9	19	82	5	736
2017	Term	30	20	15	2	0	18	14	75	3	63
2017	Casual	21	16	3	0	0	19	41	93	0	26
2017	Student	46	12	13	0	0	13	16	81	0	17
2017	Governor-in-council appointment	14	0	13	0	0	0	73	52	0	17
2014	Indeterminate (permanent)	36	26	9	2	1	6	18	84	5	931
2014	Term	36	20	11	0	2	16	16	82	3	56
2014	Casual	30	3	15	0	0	12	39	69	0	33
2014	Student	19	6	0	0	0	44	31	100	0	16
2014	Governor-in-council appointment	4	0	0	0	0	2	93	100	0	45
2011	Indeterminate (permanent)	35	28	13	4	2	7	11	76	8	872
2011	Term	32	21	17	1	1	18	9	73	4	63
2011	Casual	23	7	5	0	5	12	47	74	13	19
2011	Student	32	14	7	0	0	14	32	86	0	13
2011	Governor-in-council appointment	5	0	10	0	0	5	80	32	0	20
2008	Indeterminate (permanent)	34	29	11	4	3	9	11	78	9	619
2008	Term	35	30	8	3	0	22	3	86	4	37
2008	Student	30	0	0	0	10	0	60	75	25	10
2008	Governor-in-council appointment	13	0	0	6	0	13	69	67	33	16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	25	12	3	2	11	18	77	7	736
2017	Term	28	22	14	3	0	18	14	74	5	63
2017	Casual	21	16	3	0	0	19	41	93	0	26
2017	Student	39	12	13	0	0	20	16	79	0	17
2017	Governor-in-council appointment	25	0	13	0	0	0	62	66	0	17
2014	Indeterminate (permanent)	33	25	11	4	1	8	18	78	7	931
2014	Term	37	13	9	2	2	19	19	79	6	54
2014	Casual	24	12	12	0	0	12	39	75	0	33
2014	Student	19	6	0	0	0	44	31	100	0	16
2014	Governor-in-council appointment	9	0	0	0	0	2	89	100	0	45
2011	Indeterminate (permanent)	30	29	15	4	3	9	11	73	9	869
2011	Term	29	25	17	3	1	17	7	71	6	62
2011	Casual	27	7	0	0	5	11	50	87	13	20
2011	Student	24	15	14	0	0	14	32	73	0	13
2011	Governor-in-council appointment	20	0	5	0	0	10	65	80	0	20
2008	Indeterminate (permanent)	35	28	10	7	4	7	11	76	12	623
2008	Term	41	19	14	0	3	19	5	79	4	37
2008	Student	30	0	0	0	10	0	60	75	25	10
2008	Governor-in-council appointment	19	6	0	0	0	6	69	100	0	16

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	23	7	6	4	1	1	84	10	734
2017	Term	69	22	6	0	3	0	0	91	3	63
2017	Casual	71	19	0	0	5	0	5	95	5	26
2017	Student	74	19	7	0	0	0	0	93	0	17
2017	Governor-in-council appointment	43	12	0	6	0	0	39	89	11	17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	25	8	4	4	1	1	85	7	734
2017	Term	74	20	3	2	1	0	0	94	3	63
2017	Casual	84	11	0	0	5	0	0	95	5	26
2017	Student	75	18	7	0	0	0	0	93	0	17
2017	Governor-in-council appointment	37	18	0	6	0	0	39	89	11	17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	38	13	8	5	4	73	13	734
2017	Term	23	50	13	7	4	4	76	11	63
2017	Casual	52	23	9	5	5	6	80	10	26
2017	Student	44	30	5	13	7	0	74	20	17
2017	Governor-in-council appointment	70	17	13	0	0	0	87	0	17

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	38	15	11	9	2	0	65	20	734
2017	Term	30	44	16	6	3	0	0	74	9	63
2017	Casual	54	21	8	0	5	9	3	86	6	26
2017	Student	34	42	7	0	12	5	0	80	13	17
2017	Governor-in-council appointment	81	19	0	0	0	0	0	100	0	17

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	27	16	12	11	0	3	60	24	733
2017	Term	32	17	23	12	12	1	3	51	25	63
2017	Casual	14	30	32	5	8	5	6	50	14	26
2017	Student	16	25	19	18	23	0	0	41	41	17
2017	Governor-in-council appointment	50	17	6	4	11	6	4	76	17	17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	31	27	14	10	0	1	49	24	734
2017	Term	23	34	29	7	4	1	1	59	11	63
2017	Casual	40	13	28	8	5	0	6	57	13	26
2017	Student	12	30	42	7	0	0	8	46	8	17
2017	Governor-in-council appointment	25	6	19	32	6	11	0	35	43	17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	31	22	10	6	0	2	62	16	735
2017	Term	36	44	13	3	3	0	1	81	6	62
2017	Casual	50	12	19	0	8	0	11	69	9	26
2017	Student	51	22	18	9	0	0	0	73	9	17
2017	Governor-in-council appointment	40	34	22	0	0	4	0	78	0	17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	23	23	16	14	1	2	46	30	732
2017	Term	31	20	21	16	7	2	3	53	24	62
2017	Casual	44	24	9	8	5	0	11	76	14	26
2017	Student	41	21	22	16	0	0	0	62	16	17
2017	Governor-in-council appointment	33	26	4	30	6	0	0	59	37	17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	23	12	6	5	0	7	75	12	732
2017	Term	66	15	6	0	3	1	9	90	3	62
2017	Casual	66	8	3	0	5	0	18	90	6	26
2017	Student	70	25	0	0	0	0	5	100	0	17
2017	Governor-in-council appointment	38	9	26	13	6	4	4	51	21	17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	29	20	9	6	65	15	729
2017	Term	43	37	8	10	3	80	12	63
2017	Casual	60	22	10	5	3	81	8	26
2017	Student	37	27	16	20	0	64	20	17
2017	Governor-in-council appointment	63	17	13	6	0	81	6	17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	31	19	9	5	0	1	66	14	731
2017	Term	45	34	8	7	3	1	1	81	11	63
2017	Casual	47	36	0	4	5	0	8	90	10	26
2017	Student	62	26	7	5	0	0	0	88	5	17
2017	Governor-in-council appointment	78	6	0	0	0	0	15	100	0	17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	31	22	12	6	0	1	59	19	732
2017	Term	53	25	12	5	4	1	0	79	9	63
2017	Casual	36	33	12	0	8	0	11	77	9	26
2017	Student	66	18	11	5	0	0	0	84	5	17
2017	Governor-in-council appointment	83	11	6	0	0	0	0	94	0	17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	31	18	9	7	0	1	65	17	731
2017	Term	50	29	12	3	6	0	0	79	9	63
2017	Casual	46	24	10	8	5	0	7	75	14	25
2017	Student	53	20	16	5	5	0	0	73	11	17
2017	Governor-in-council appointment	89	4	0	0	0	6	0	100	0	17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	34	15	8	3	1	1	73	11	729
2017	Term	44	36	8	7	4	0	0	80	11	63
2017	Casual	40	31	13	4	5	0	6	76	10	26
2017	Student	45	29	14	12	0	0	0	74	12	17
2017	Governor-in-council appointment	53	30	17	0	0	0	0	83	0	17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	65	19	8	4	2	0	1	85	6	734
2017	Term	69	20	6	3	1	1	0	89	4	63
2017	Casual	75	5	0	13	0	0	8	86	14	26
2017	Student	77	23	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	0	100	0	17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	71	12	7	4	3	3	86	6	733
2017	Term	73	16	7	1	3	0	89	4	63
2017	Casual	76	0	3	10	0	11	85	11	26
2017	Student	86	14	0	0	0	0	100	0	17
2017	Governor-in-council appointment	100	0	0	0	0	0	100	0	16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	29	7	4	2	2	87	6	733
2017	Term	63	20	8	7	2	0	83	10	63
2017	Casual	62	18	4	5	0	11	90	5	26
2017	Student	88	12	0	0	0	0	100	0	17
2017	Governor-in-council appointment	89	6	4	0	0	0	96	0	17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	21	9	7	5	0	2	79	12	732
2017	Term	69	16	7	3	3	1	0	87	6	63
2017	Casual	69	4	8	5	0	0	14	85	6	26
2017	Student	93	7	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	66	0	6	0	0	0	28	91	0	17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	14	5	1	1	24	91	2	733
2017	Term	69	6	1	3	0	21	95	4	63
2017	Casual	65	0	0	0	0	35	100	0	26
2017	Student	91	0	0	0	0	9	100	0	17
2017	Governor-in-council appointment	81	6	9	4	0	0	87	4	17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	18	6	2	1	6	91	2	732
2017	Term	78	11	6	1	1	1	91	3	63
2017	Casual	72	13	4	0	0	11	95	0	26
2017	Student	79	5	8	7	0	0	85	7	17
2017	Governor-in-council appointment	75	21	0	0	5	0	95	5	16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	76	13	3	2	1	5	94	3	736
2017	Term	18	25	17	21	19	0	42	41	63
2017	Casual	31	10	8	18	14	19	51	40	26
2017	Student	68	5	0	12	15	0	73	27	17
2017	Governor-in-council appointment	66	24	6	4	0	0	89	4	17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	29	11	4	1	1	3	84	5	734
2017	Term	56	24	13	1	5	0	0	80	7	63
2017	Casual	65	15	3	6	4	0	6	85	11	26
2017	Student	50	30	7	7	0	5	0	85	7	17
2017	Governor-in-council appointment	79	16	0	5	0	0	0	95	5	16

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	33	34	14	5	0	0	47	19	736
2017	Term	20	36	33	4	4	1	2	57	9	63
2017	Casual	48	22	14	13	0	0	3	72	13	26
2017	Student	26	22	45	7	0	0	0	48	7	17
2017	Governor-in-council appointment	24	31	39	0	6	0	0	55	6	17

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	6	18	40	23	12	0	1	36	24	734
2017	Term	4	14	35	34	12	1	0	46	18	62
2017	Casual	9	5	19	35	24	0	7	64	15	26
2017	Student	0	0	57	30	14	0	0	43	0	17
2017	Governor-in-council appointment	0	13	39	38	11	0	0	48	13	17

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	29	18	8	9	2	2	34	66	736
2017	Term	31	23	19	11	11	2	1	33	67	63
2017	Casual	8	28	16	25	8	9	7	9	91	25
2017	Student	19	20	11	12	38	0	0	19	81	17
2017	Governor-in-council appointment	55	0	28	4	6	6	0	59	41	17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	461
2017	Term	44	42
2017	Casual	44	19
2017	Student	72	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	461
2017	Term	32	42
2017	Casual	53	19
2017	Student	74	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	461
2017	Term	14	42
2017	Casual	27	19
2017	Student	6	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	461
2017	Term	19	42
2017	Casual	0	19
2017	Student	9	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	461
2017	Term	5	42
2017	Casual	0	19
2017	Student	0	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	461
2017	Term	32	42
2017	Casual	20	19
2017	Student	28	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	9	54	14	8	3	12	452
2017	Term	7	63	11	2	7	9	42
2017	Casual	4	61	35	0	0	0	19
2017	Student	0	55	15	6	6	17	14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	26	11	13	11	1	9	61	27	466
2017	Term	32	33	11	11	10	0	3	67	22	42
2017	Casual	53	17	13	0	9	0	9	76	10	19
2017	Student	54	22	0	25	0	0	0	75	25	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	4	10	12	14	35	4	20	18	65	465
2017	Term	15	24	11	10	27	6	8	44	43	42
2017	Casual	12	15	11	0	26	7	29	42	41	19
2017	Student	18	9	14	14	39	0	6	29	56	14

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 102. What is your current employee status?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.