2017 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 103. Please indicate your occupational group and level. Occupational group and level - AB

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 28 54 3 6 9 0 0 82 15 65
2017 AB-05 33 50 0 8 8 0 0 83 17 12
2014 AB 39 42 7 9 3 0 0 81 12 69
2014 AB-04 38 31 15 15 0 0 0 69 15 13
2014 AB-05 50 25 8 8 8 0 0 75 17 12

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 20 40 14 9 17 0 0 60 26 65
2017 AB-05 17 33 17 8 25 0 0 50 33 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 53 34 5 5 3 0 0 88 8 64
2017 AB-05 50 42 8 0 0 0 0 92 0 12
2014 AB 64 30 4 1 0 0 0 94 1 69
2014 AB-04 62 31 0 8 0 0 0 92 8 13
2014 AB-05 67 25 8 0 0 0 0 92 0 12

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 41 35 11 10 3 0 0 76 13 63
2017 AB-05 33 50 8 8 0 0 0 83 8 12
2014 AB 46 38 7 6 3 0 0 84 9 69
2014 AB-04 62 31 0 8 0 0 0 92 8 13
2014 AB-05 50 33 0 8 8 0 0 83 17 12

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 22 35 16 13 13 2 0 58 26 63
2017 AB-05 25 33 17 8 17 0 0 58 25 12
2014 AB 32 26 20 12 10 0 0 58 22 69
2014 AB-04 31 31 8 8 23 0 0 62 31 13
2014 AB-05 33 17 33 8 8 0 0 50 17 12

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 28 39 8 16 9 0 0 67 25 64
2017 AB-05 25 50 0 17 8 0 0 75 25 12
2014 AB 35 30 16 14 4 0 0 65 19 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 25 33 17 25 0 0 0 58 25 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 24 17 25 8 19 6 0 44 29 63
2017 AB-05 8 33 8 8 17 25 0 56 33 12
2014 AB 41 25 14 9 7 3 1 68 17 69
2014 AB-04 38 23 31 0 8 0 0 62 8 13
2014 AB-05 33 25 17 0 17 8 0 64 18 12
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 42 22 11 11 11 5 0 66 23 65
2017 AB-05 25 42 8 0 25 0 0 67 25 12
2014 AB 48 20 17 10 4 0 0 68 14 69
2014 AB-04 38 31 15 0 15 0 0 69 15 13
2014 AB-05 58 0 0 33 8 0 0 58 42 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 40 31 9 11 9 0 0 71 20 65
2017 AB-05 33 33 8 0 25 0 0 67 25 12
2014 AB 39 33 14 7 6 0 0 72 13 69
2014 AB-04 23 46 15 0 15 0 0 69 15 13
2014 AB-05 42 8 8 33 8 0 0 50 42 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 46 29 3 9 12 0 0 75 22 65
2017 AB-05 33 33 8 0 25 0 0 67 25 12
2014 AB 58 14 13 7 7 0 0 72 14 69
2014 AB-04 38 38 8 0 15 0 0 77 15 13
2014 AB-05 58 0 8 17 17 0 0 58 33 12

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 22 40 12 15 9 2 0 63 25 65
2017 AB-05 25 42 8 17 8 0 0 67 25 12
2014 AB 29 33 4 14 17 1 0 63 32 69
2014 AB-04 23 31 8 15 23 0 0 54 38 13
2014 AB-05 25 42 17 8 8 0 0 67 17 12

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 22 22 30 14 11 2 0 44 25 64
2017 AB-05 17 25 33 17 8 0 0 42 25 12
2014 AB 35 28 10 12 16 0 0 62 28 69
2014 AB-04 31 31 15 0 23 0 0 62 23 13
2014 AB-05 42 33 17 0 8 0 0 75 8 12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 14 23 25 20 15 3 0 38 37 65
2017 AB-05 8 33 17 33 8 0 0 42 42 12
2014 AB 20 30 19 14 16 0 0 51 30 69
2014 AB-04 15 23 15 23 23 0 0 38 46 13
2014 AB-05 33 25 33 0 8 0 0 58 8 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 23 28 20 15 12 2 0 52 28 65
2017 AB-05 17 33 17 25 8 0 0 50 33 12
2014 AB 32 29 10 10 16 3 0 63 27 69
2014 AB-04 31 31 8 8 15 8 0 67 25 13
2014 AB-05 42 25 8 8 17 0 0 67 25 12

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 8 45 23 18 6 0 0 52 25 65
2017 AB-05 0 42 42 8 8 0 0 42 17 12
2014 AB 23 35 12 17 12 1 0 59 29 69
2014 AB-04 15 31 15 15 23 0 0 46 38 13
2014 AB-05 25 33 25 0 8 8 0 64 9 12
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 15 40 20 9 15 0 0 55 25 65
2017 AB-05 8 42 17 8 25 0 0 50 33 12
2014 AB 28 29 10 13 19 1 0 57 32 69
2014 AB-04 15 46 8 8 23 0 0 62 31 13
2014 AB-05 42 17 17 8 17 0 0 58 25 12

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 26 48 11 9 6 0 0 74 15 65
2017 AB-05 25 42 8 17 8 0 0 67 25 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 11 20 18 23 20 8 0 33 47 65
2017 AB-05 17 8 8 50 17 0 0 25 67 12
2014 AB 10 22 9 13 22 21 3 42 46 68
2014 AB-04 0 38 0 0 31 23 8 56 44 13
2014 AB-05 9 9 0 9 45 27 0 25 75 11

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 38 32 11 8 11 0 0 71 18 65
2017 AB-05 25 50 0 0 25 0 0 75 25 12
2014 AB 36 30 14 12 7 0 0 67 19 69
2014 AB-04 23 38 15 15 8 0 0 62 23 13
2014 AB-05 50 8 0 17 25 0 0 58 42 12

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 29 52 5 10 0 5 0 85 10 21
2014 AB 30 40 10 15 5 0 0 70 20 20

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 22 37 14 15 9 3 0 60 25 65
2017 AB-05 25 33 8 25 8 0 0 58 33 12
2014 AB 32 36 9 10 10 1 1 70 21 69
2014 AB-04 38 38 0 0 15 8 0 83 17 13
2014 AB-05 50 25 0 8 17 0 0 75 25 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 37 25 17 8 9 5 0 65 18 65
2017 AB-05 25 25 25 0 17 8 0 55 18 12
2014 AB 38 25 12 13 7 4 1 66 22 69
2014 AB-04 31 31 8 0 15 15 0 73 18 13
2014 AB-05 25 25 25 8 8 0 8 55 18 12

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 38 35 11 6 9 0 0 74 15 65
2017 AB-05 25 58 8 0 8 0 0 83 8 12
2014 AB 45 29 9 12 4 0 1 75 16 69
2014 AB-04 31 46 8 15 0 0 0 77 15 13
2014 AB-05 42 33 8 17 0 0 0 75 17 12

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 48 34 6 5 8 0 0 82 12 65
2017 AB-05 33 50 0 8 8 0 0 83 17 12
2014 AB 52 30 9 7 1 0 0 83 9 69
2014 AB-04 54 23 8 15 0 0 0 77 15 13
2014 AB-05 50 33 0 8 8 0 0 83 17 12

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 52 34 5 5 5 0 0 86 9 65
2017 AB-05 33 58 0 0 8 0 0 92 8 12
2014 AB 57 35 1 7 0 0 0 91 7 69
2014 AB-04 46 46 0 8 0 0 0 92 8 13
2014 AB-05 58 25 0 17 0 0 0 83 17 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 25 37 12 11 14 2 0 63 25 65
2017 AB-05 8 50 8 17 17 0 0 58 33 12
2014 AB 41 25 9 12 10 3 0 68 23 68
2014 AB-04 54 23 8 8 8 0 0 77 15 13
2014 AB-05 33 25 17 17 8 0 0 58 25 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 12 29 8 15 29 5 2 44 48 65
2017 AB-05 0 25 17 8 42 8 0 27 55 12
2014 AB 22 22 19 14 16 1 6 47 33 69
2014 AB-04 0 38 31 0 31 0 0 38 31 13
2014 AB-05 25 17 25 17 8 0 8 45 27 12

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 31 44 9 9 6 0 0 75 16 64
2017 AB-05 25 50 8 0 17 0 0 75 17 12
2014 AB 36 39 9 13 3 0 0 75 16 69
2014 AB-04 31 38 15 8 8 0 0 69 15 13
2014 AB-05 25 50 0 25 0 0 0 75 25 12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 30 38 14 9 9 0 0 67 19 64
2017 AB-05 25 58 0 0 17 0 0 83 17 12
2014 AB 33 41 10 10 6 0 0 74 16 69
2014 AB-04 15 62 15 0 8 0 0 77 8 13
2014 AB-05 33 42 0 25 0 0 0 75 25 12

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 28 41 17 6 8 0 0 69 14 64
2017 AB-05 25 42 8 8 17 0 0 67 25 12
2014 AB 32 30 12 19 7 0 0 62 26 69
2014 AB-04 31 38 8 8 15 0 0 69 23 13
2014 AB-05 33 33 0 33 0 0 0 67 33 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 19 30 20 17 11 2 2 50 29 64
2017 AB-05 0 27 18 27 18 9 0 30 50 11

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 35 43 8 12 2 0 0 78 14 65
2017 AB-05 33 42 8 17 0 0 0 75 17 12
2014 AB 39 36 10 7 7 0 0 75 14 69
2014 AB-04 38 31 8 0 23 0 0 69 23 13
2014 AB-05 50 17 17 17 0 0 0 67 17 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 23 18 20 6 15 2 15 50 26 65
2017 AB-05 17 8 25 25 17 0 8 27 45 12
2014 AB 20 22 7 14 6 3 28 60 29 69
2014 AB-04 15 31 8 8 8 0 31 67 22 13
2014 AB-05 33 33 0 17 8 0 8 73 27 12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 22 43 17 6 6 0 6 69 13 65
2017 AB-05 17 50 17 8 0 0 8 73 9 12
2014 AB 30 35 12 16 6 0 1 66 22 69
2014 AB-04 23 31 8 23 15 0 0 54 38 13
2014 AB-05 33 33 17 17 0 0 0 67 17 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 56 22 9 2 8 0 3 81 10 64
2017 AB-05 50 25 0 0 25 0 0 75 25 12
2014 AB 65 20 9 1 3 0 1 87 4 69
2014 AB-04 69 15 15 0 0 0 0 85 0 13
2014 AB-05 33 17 25 8 8 0 8 55 18 12

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 AB 32 38 29 65
2017 AB-05 0 33 67 12
2014 AB 17 54 29 69
2014 AB-04 8 62 31 13
2014 AB-05 25 58 17 12

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 AB 29 10 24 10 19 10 21
2014 AB 58 0 8 25 9999 8 12
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 46 40 5 5 5 0 0 86 9 65
2017 AB-05 50 33 8 8 0 0 0 83 8 12
2014 AB 55 38 3 1 1 1 0 94 3 69
2014 AB-04 54 38 0 0 0 8 0 100 0 13
2014 AB-05 50 25 17 0 8 0 0 75 8 12

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 29 49 9 5 8 0 0 78 12 65
2017 AB-05 17 50 17 8 8 0 0 67 17 12
2014 AB 33 38 10 12 6 1 0 72 18 69
2014 AB-04 31 54 8 8 0 0 0 85 8 13
2014 AB-05 25 67 0 8 0 0 0 92 8 12

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 15 15 46 20 2 0 2 22 31 65
2017 AB-05 8 25 58 8 0 0 0 8 33 12
2014 AB 9 19 43 13 10 1 4 25 29 69
2014 AB-04 8 23 38 15 15 0 0 31 31 13
2014 AB-05 8 17 33 25 17 0 0 42 25 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 11 14 22 28 22 2 2 52 26 64
2017 AB-05 17 17 33 17 17 0 0 33 33 12
2014 AB 9 15 25 25 21 1 4 48 25 68
2014 AB-04 17 25 25 17 8 8 0 27 45 12
2014 AB-05 8 17 25 8 42 0 0 50 25 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 23 22 28 17 6 5 0 24 47 65
2017 AB-05 8 25 33 33 0 0 0 33 33 12
2014 AB 16 26 28 13 12 3 3 26 45 69
2014 AB-04 23 23 31 15 8 0 0 23 46 13
2014 AB-05 8 33 17 33 8 0 0 42 42 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 6 12 31 26 18 5 2 48 20 65
2017 AB-05 0 8 17 58 0 17 0 70 10 12
2014 AB 6 16 30 30 13 1 3 45 23 69
2014 AB-04 8 8 46 23 15 0 0 38 15 13
2014 AB-05 8 17 25 42 8 0 0 50 25 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 17 25 35 8 15 0 0 23 42 65
2017 AB-05 8 25 42 8 17 0 0 25 33 12
2014 AB 16 26 26 17 9 3 3 28 45 69
2014 AB-04 23 31 23 8 15 0 0 23 54 13
2014 AB-05 17 17 17 42 0 8 0 45 36 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 5 11 26 35 17 5 2 56 16 65
2017 AB-05 17 0 33 25 25 0 0 50 17 12
2014 AB 3 13 26 19 28 4 6 52 18 68
2014 AB-04 8 8 15 31 31 0 8 67 17 13
2014 AB-05 0 8 25 17 42 8 0 64 9 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 22 20 42 8 8 2 0 16 42 65
2017 AB-05 8 0 75 8 8 0 0 17 8 12
2014 AB 19 18 26 22 10 1 3 34 38 68
2014 AB-04 15 23 15 31 15 0 0 46 38 13
2014 AB-05 17 8 33 33 8 0 0 42 25 12

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 40 22 12 12 12 2 0 63 25 65
2017 AB-05 25 17 8 25 25 0 0 42 50 12
2014 AB 39 23 14 14 7 0 1 63 22 69
2014 AB-04 31 31 15 15 8 0 0 62 23 13
2014 AB-05 33 17 17 17 17 0 0 50 33 12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 29 34 11 23 3 0 0 63 26 65
2017 AB-05 17 42 0 25 17 0 0 58 42 12
2014 AB 30 41 12 13 4 0 0 71 17 69
2014 AB-04 23 38 0 31 8 0 0 62 38 13
2014 AB-05 42 17 8 17 17 0 0 58 33 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 44 34 13 5 5 0 0 78 9 64
2017 AB-05 17 33 25 17 8 0 0 50 25 12
2014 AB 46 28 12 12 3 0 0 74 14 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 42 50 8 0 0 0 0 92 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 30 50 11 5 5 0 0 80 9 64
2017 AB-05 17 67 0 0 17 0 0 83 17 12
2014 AB 38 30 16 12 3 1 0 69 15 69
2014 AB-04 38 38 8 8 8 0 0 77 15 13
2014 AB-05 25 50 8 17 0 0 0 75 17 12

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 39 42 8 3 8 0 0 81 11 64
2017 AB-05 33 42 8 0 17 0 0 75 17 12
2014 AB 43 39 7 7 3 0 0 83 10 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 25 67 0 8 0 0 0 92 8 12

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 18 29 17 11 18 5 2 51 31 65
2017 AB-05 8 25 8 17 42 0 0 33 58 12
2014 AB 26 26 14 12 17 4 0 55 30 69
2014 AB-04 15 31 8 8 31 8 0 50 42 13
2014 AB-05 25 25 8 8 33 0 0 50 42 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 27 47 11 11 5 0 0 73 16 64
2017 AB-05 0 67 8 17 8 0 0 67 25 12
2014 AB 36 42 13 7 0 1 0 79 7 69
2014 AB-04 23 54 15 0 0 8 0 83 0 13
2014 AB-05 42 50 8 0 0 0 0 92 0 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 37 37 12 11 3 0 0 74 14 65
2017 AB-05 25 50 17 8 0 0 0 75 8 12
2014 AB 42 33 14 4 4 0 1 76 9 69
2014 AB-04 23 54 8 0 15 0 0 77 15 13
2014 AB-05 17 50 25 0 0 0 8 73 0 12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 42 42 11 5 0 2 0 84 5 65
2017 AB-05 33 58 8 0 0 0 0 92 0 12
2014 AB 33 42 16 4 0 3 1 79 5 69
2014 AB-04 15 38 38 0 0 8 0 58 0 13
2014 AB-05 33 42 17 0 0 0 8 82 0 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 26 22 15 17 15 5 0 50 34 65
2017 AB-05 33 17 17 17 8 8 0 55 27 12
2014 AB 28 26 12 12 19 3 1 56 32 69
2014 AB-04 15 31 8 8 31 8 0 50 42 13
2014 AB-05 8 33 25 8 17 0 8 45 27 12

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 35 49 3 9 3 0 0 85 12 65
2017 AB-05 50 33 17 0 0 0 0 83 0 12
2014 AB 41 39 4 10 6 0 0 80 16 69
2014 AB-04 38 38 0 23 0 0 0 77 23 13
2014 AB-05 42 50 8 0 0 0 0 92 0 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 51 28 3 8 11 0 0 78 18 65
2017 AB-05 42 33 8 0 17 0 0 75 17 12
2014 AB 55 29 3 4 9 0 0 84 13 69
2014 AB-04 46 31 8 0 15 0 0 77 15 13
2014 AB-05 58 42 0 0 0 0 0 100 0 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 62 34 2 2 2 0 0 95 3 65
2017 AB-05 50 42 8 0 0 0 0 92 0 12
2014 AB 57 38 4 1 0 0 0 94 1 69
2014 AB-04 54 38 8 0 0 0 0 92 0 13
2014 AB-05 58 42 0 0 0 0 0 100 0 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 72 20 2 0 0 3 3 98 0 65
2017 AB-05 83 8 0 0 0 0 8 100 0 12
2014 AB 83 14 1 0 0 0 1 99 0 69
2014 AB-04 62 38 0 0 0 0 0 100 0 13
2014 AB-05 92 8 0 0 0 0 0 100 0 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 72 15 3 0 0 0 9 97 0 65
2017 AB-05 83 8 0 0 0 0 8 100 0 12
2014 AB 84 12 1 0 0 0 3 99 0 69
2014 AB-04 62 31 0 0 0 0 8 100 0 13
2014 AB-05 92 0 8 0 0 0 0 92 0 12

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 75 5 5 2 0 2 13 93 2 64
2017 AB-05 67 0 8 8 0 0 17 80 10 12
2014 AB 81 9 1 0 0 0 9 98 0 69
2014 AB-04 69 23 0 0 0 0 8 100 0 13
2014 AB-05 92 0 0 0 0 0 8 100 0 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 77 6 5 0 2 2 9 93 2 65
2017 AB-05 50 25 8 0 8 0 8 82 9 12
2014 AB 84 4 1 1 0 0 9 97 2 69
2014 AB-04 69 23 0 0 0 0 8 100 0 13
2014 AB-05 92 0 0 0 0 0 8 100 0 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 70 13 5 0 0 2 11 95 0 64
2017 AB-05 58 17 8 0 0 0 17 90 0 12
2014 AB 78 9 1 0 0 0 12 98 0 69
2014 AB-04 69 15 0 0 0 0 15 100 0 13
2014 AB-05 92 0 0 0 0 0 8 100 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 72 14 2 0 0 3 9 98 0 65
2017 AB-05 58 25 0 0 0 0 17 100 0 12
2014 AB 81 6 3 0 0 1 9 97 0 69
2014 AB-04 69 15 0 0 0 0 15 100 0 13
2014 AB-05 92 0 0 0 0 0 8 100 0 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AB 29 71 65
2014 AB 33 67 69
2014 AB-05 50 50 12

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 AB 58 19
2014 AB 77 22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 AB 74 19
2014 AB 55 22

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 AB 0 19
2014 AB 0 22

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 AB 0 19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 AB 0 22

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 AB 58 19
2014 AB 55 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 AB 58 19
2014 AB 36 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 AB 58 19
2014 AB 50 22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 AB 53 19
2014 AB 32 22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 AB 58 19
2014 AB 32 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 AB 79 19
2014 AB 55 22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 AB 42 19
2014 AB 27 22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 AB 0 19
2014 AB 0 22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2014 AB 0 22

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 AB 74 19
2014 AB 41 22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 AB 32 19
2014 AB 23 22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 AB 79 19
2014 AB 64 22

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 AB 53 19
2014 AB 36 22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 AB 47 19
2014 AB 50 22

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 AB 0 19
2014 AB 0 22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 AB 0 19

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 AB 23 22

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 AB 29 21

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AB 0 18

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AB 0 18

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 AB 0 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 AB 67 18
2014 AB 38 21

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 AB 0 21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 AB 44 18
2014 AB 43 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 AB 0 21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 AB 67 18
2014 AB 57 21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AB 95 5 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 17 22 20 11 15 14 2 45 31 65
2017 AB-05 17 17 0 17 33 17 0 40 60 12
2014 AB 24 16 18 13 9 21 0 50 28 68
2014 AB-04 23 8 15 8 23 23 0 40 40 13
2014 AB-05 8 25 33 17 0 17 0 40 20 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 32 32 14 11 9 2 0 66 20 65
2017 AB-05 25 33 0 17 17 8 0 64 36 12
2014 AB 33 19 26 12 7 3 0 54 19 69
2014 AB-04 31 8 23 15 15 8 0 42 33 13
2014 AB-05 17 25 50 8 0 0 0 42 8 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AB 9 91 64
2014 AB 12 88 69

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 14 22 25 8 5 22 6 49 17 65
2017 AB-05 8 25 8 8 17 25 8 50 38 12
2014 AB 20 12 29 6 7 26 0 43 18 69
2014 AB-04 8 15 38 0 8 31 0 33 11 13
2014 AB-05 17 8 42 8 0 25 0 33 11 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 27 41 11 8 3 6 5 75 12 64
2017 AB-05 25 33 8 8 8 8 8 70 20 12
2014 AB 32 28 23 7 4 6 0 63 12 69
2014 AB-04 38 15 38 0 8 0 0 54 8 13
2014 AB-05 8 42 42 0 0 8 0 55 0 12

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AB 22 78 65
2014 AB 19 81 69

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AB 50 50 14
2014 AB 85 15 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 AB 64 27 9 0 0 0 0 91 0 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 8 18 15 3 6 3 46 52 18 65
2017 AB-05 0 25 17 17 8 0 33 38 38 12
2014 AB 9 12 9 4 3 3 61 56 20 69
2014 AB-04 8 15 15 0 0 0 62 60 0 13
2014 AB-05 8 17 8 0 8 8 50 60 20 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 0 5 20 0 6 6 63 15 20 65
2017 AB-05 0 8 17 0 17 8 50 20 40 12
2014 AB 1 3 6 1 6 3 80 25 42 69
2014 AB-04 0 8 0 0 0 8 85 100 0 13
2014 AB-05 0 0 8 0 17 8 67 0 67 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 9 12 17 2 5 9 46 48 14 65
2017 AB-05 8 17 25 8 8 8 25 38 25 12
2014 AB 14 6 7 1 0 10 61 70 5 69
2014 AB-04 0 15 8 0 0 15 62 67 0 13
2014 AB-05 17 8 0 8 0 17 50 75 25 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 8 15 18 0 5 9 45 50 10 65
2017 AB-05 8 25 33 0 0 8 25 50 0 12
2014 AB 10 6 9 4 3 9 59 50 23 69
2014 AB-04 0 15 8 0 0 15 62 67 0 13
2014 AB-05 17 0 17 0 8 8 50 40 20 12
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 52 23 13 6 6 0 0 75 13 64
2017 AB-05 50 25 0 0 25 0 0 75 25 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 50 25 8 5 13 0 0 75 17 64
2017 AB-05 50 25 0 0 25 0 0 75 25 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 28 52 11 3 6 0 0 80 9 65
2017 AB-05 25 50 8 8 8 0 0 75 17 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 11 46 17 8 17 2 0 58 25 65
2017 AB-05 0 67 17 0 17 0 0 67 17 12

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 22 26 23 14 14 2 0 48 28 65
2017 AB-05 17 25 25 17 8 8 0 45 27 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 18 25 25 12 18 2 0 44 31 65
2017 AB-05 25 17 25 17 8 8 0 45 27 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 30 23 22 19 5 0 2 54 24 64
2017 AB-05 18 36 36 9 0 0 0 55 9 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 15 20 25 18 15 3 3 38 36 65
2017 AB-05 17 17 42 8 17 0 0 33 25 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 41 21 10 8 10 2 10 70 20 63
2017 AB-05 36 27 9 9 0 9 9 78 11 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 29 23 29 6 12 0 0 52 18 65
2017 AB-05 42 8 33 8 8 0 0 50 17 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 25 31 22 12 9 2 0 56 22 65
2017 AB-05 25 25 17 25 8 0 0 50 33 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 23 22 26 14 12 2 2 46 27 65
2017 AB-05 17 42 17 17 8 0 0 58 25 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 34 22 18 11 15 0 0 55 26 65
2017 AB-05 33 17 25 8 17 0 0 50 25 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 26 25 22 11 14 3 0 52 25 65
2017 AB-05 25 42 8 17 0 8 0 73 18 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 55 22 14 6 2 2 0 78 8 65
2017 AB-05 50 42 0 8 0 0 0 92 8 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 48 27 6 11 6 0 2 76 17 64
2017 AB-05 33 42 8 8 8 0 0 75 17 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 31 40 11 14 5 0 0 71 18 65
2017 AB-05 17 67 8 0 8 0 0 83 8 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 42 23 14 6 12 2 2 67 19 65
2017 AB-05 25 17 25 8 17 8 0 45 27 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 33 17 9 6 5 2 28 71 16 64
2017 AB-05 50 0 0 0 8 0 42 86 14 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 52 22 17 2 2 3 2 78 3 63
2017 AB-05 33 42 25 0 0 0 0 75 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 57 12 14 3 9 3 2 73 13 65
2017 AB-05 42 17 17 0 25 0 0 58 25 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 49 26 9 3 3 2 8 83 7 65
2017 AB-05 58 25 17 0 0 0 0 83 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 12 23 37 14 12 2 0 36 27 65
2017 AB-05 17 17 33 17 17 0 0 33 33 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 15 23 43 8 9 2 0 17 39 65
2017 AB-05 17 17 58 8 0 0 0 8 33 12
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 23 37 20 8 9 2 2 24 76 65
2017 AB-05 42 33 17 8 0 0 0 42 58 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 AB 38 48

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AB 40 48

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AB 15 48

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 AB 19 48

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 AB 0 48

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 AB 38 48

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 AB 11 76 2 0 4 7 46

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 25 38 6 17 6 0 8 68 25 48

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AB 8 17 15 10 8 6 35 43 32 48
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