2017 Public Service Employee Survey Results by Theme for Statistical Survey Operations by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	40	19	8	8	0	65	16	358
2017	Female gender	33	41	11	9	6	0	74	15	891
2014	Male gender	21	39	21	11	8	0	60	19	253
2014	Female gender	32	44	13	6	5	0	76	11	778
2011	Male gender	19	45	18	10	7	1	65	17	342
2011	Female gender	39	41	12	5	3	0	80	8	921

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	32	21	13	12	0	0	54	25	358
2017	Female gender	18	34	18	16	13	0	0	52	29	891

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	33	16	4	3	77	7	357
2017	Female gender	54	31	9	4	2	85	6	889
2014	Male gender	46	32	14	3	4	78	7	254
2014	Female gender	65	24	8	2	1	89	3	781
2011	Male gender	38	41	11	5	5	79	10	341
2011	Female gender	63	27	7	2	1	90	2	921

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	36	18	9	7	67	16	356
2017	Female gender	41	36	13	5	5	77	10	888
2014	Male gender	28	38	16	11	7	66	18	254
2014	Female gender	44	36	12	5	3	80	8	777
2011	Male gender	30	40	17	9	4	70	14	342
2011	Female gender	45	38	10	5	2	83	8	918

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	29	20	10	10	1	0	60	19	358
2017	Female gender	28	32	18	10	10	0	1	61	21	892
2014	Male gender	28	34	17	12	9	0	0	62	21	256
2014	Female gender	30	31	19	11	7	1	1	62	18	790
2011	Male gender	28	29	21	12	8	2	0	58	20	339
2011	Female gender	33	35	15	10	5	1	1	69	16	919

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	33	17	12	7	1	0	64	19	358
2017	Female gender	29	36	15	10	8	0	1	65	19	891
2014	Male gender	29	35	15	12	7	1	0	65	20	254
2014	Female gender	31	33	19	10	5	1	0	65	15	790
2011	Male gender	28	36	17	10	8	1	0	65	18	340
2011	Female gender	33	38	15	9	4	0	0	71	14	917

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	17	24	17	17	6	2	38	36	357
2017	Female gender	22	17	21	14	17	8	2	43	34	891
2014	Male gender	16	15	26	14	19	7	3	34	37	255
2014	Female gender	22	21	19	13	14	9	2	49	30	789
2011	Male gender	16	21	20	14	16	10	2	43	35	340
2011	Female gender	25	22	18	11	13	11	2	53	27	918

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	28	14	6	5	3	2	73	12	358
2017	Female gender	38	30	14	8	5	4	1	72	13	892
2014	Male gender	37	33	16	7	4	2	1	72	12	251
2014	Female gender	41	31	13	8	5	2	1	73	13	789
2011	Male gender	35	35	15	4	6	4	1	73	11	341
2011	Female gender	41	30	11	8	4	4	1	75	13	919

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	34	14	9	5	1	0	72	15	358
2017	Female gender	37	36	10	11	5	1	1	74	16	891
2014	Male gender	37	37	13	8	5	0	0	74	13	255
2014	Female gender	40	37	8	9	4	1	1	79	13	791
2011	Male gender	33	41	14	6	6	1	0	74	12	341
2011	Female gender	41	33	8	12	4	1	0	75	17	918

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	34	14	9	6	1	71	15	357
2017	Female gender	38	32	16	8	6	0	70	14	893
2014	Male gender	40	33	11	9	8	0	73	17	254
2014	Female gender	46	29	13	7	5	0	75	12	789

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	27	14	7	10	11	0	65	19	357
2017	Female gender	26	29	15	11	8	9	2	62	21	887
2014	Male gender	26	33	17	8	8	7	0	64	18	250
2014	Female gender	29	27	16	9	6	12	1	64	18	776
2011	Male gender	22	30	15	8	8	15	1	63	19	339
2011	Female gender	27	26	16	10	7	12	2	62	20	915

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	30	15	10	12	4	1	61	23	357
2017	Female gender	25	31	16	15	10	2	1	57	26	885
2014	Male gender	23	34	18	11	10	4	0	59	22	251
2014	Female gender	27	30	18	13	7	3	1	60	22	779
2011	Male gender	28	27	18	13	8	6	0	59	22	339
2011	Female gender	28	35	17	11	8	2	0	64	19	917

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	31	17	12	11	10	0	55	26	357
2017	Female gender	17	31	19	16	9	8	1	53	27	889
2014	Male gender	16	27	29	11	8	8	0	47	21	253
2014	Female gender	15	34	20	15	7	9	0	54	24	785
2011	Male gender	16	27	21	16	8	11	0	48	28	340
2011	Female gender	21	29	19	13	9	10	1	55	24	917

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	26	16	8	18	11	0	54	29	357
2017	Female gender	22	27	16	14	13	8	1	53	29	891
2014	Male gender	15	31	19	15	14	7	0	50	30	253
2014	Female gender	23	28	17	14	9	8	0	56	26	784
2011	Male gender	17	28	16	14	11	14	0	52	29	340
2011	Female gender	25	31	14	11	8	11	0	63	22	918

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	31	17	13	15	7	0	52	30	356
2017	Female gender	17	29	16	18	15	5	1	48	35	891
2014	Male gender	15	33	19	18	11	5	0	51	30	253
2014	Female gender	16	30	17	19	11	6	0	50	32	785
2011	Male gender	17	32	18	19	9	5	0	52	30	340
2011	Female gender	18	35	14	18	10	5	0	55	30	917

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	36	17	14	15	0	0	54	29	358
2017	Female gender	18	33	15	18	15	0	0	52	33	891
2014	Male gender	19	35	16	16	15	0	0	53	31	254
2014	Female gender	21	35	16	14	12	0	0	57	27	779
2011	Male gender	15	38	20	13	12	1	1	54	26	341
2011	Female gender	24	34	19	13	8	0	0	59	22	920

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	42	9	8	4	0	1	80	11	358
2017	Female gender	41	41	8	7	3	0	0	82	10	889

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	26	16	12	13	21	2	47	32	357
2017	Female gender	10	19	16	16	13	23	3	38	40	890
2014	Male gender	16	15	24	16	11	17	1	38	33	254
2014	Female gender	10	18	18	17	13	23	2	36	40	788

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	31	13	10	8	69	18	358
2017	Female gender	41	32	10	10	6	74	16	892
2014	Male gender	41	36	10	7	6	77	13	251
2014	Female gender	44	34	9	8	5	78	12	788
2011	Male gender	35	38	11	9	7	73	16	341
2011	Female gender	40	35	10	9	6	76	14	920

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	41	22	13	10	0	0	55	23	22
2017	Female gender	14	36	8	19	16	3	5	54	37	89
2014	Male gender	6	26	22	22	19	6	0	34	43	29
2014	Female gender	17	26	27	21	8	0	1	43	30	84

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	31	16	13	10	4	1	58	24	358
2017	Female gender	21	32	16	16	10	3	2	56	28	890
2014	Male gender	21	33	17	15	10	4	1	57	26	254
2014	Female gender	23	30	18	16	9	4	2	56	26	790
2011	Male gender	21	39	14	12	8	5	1	63	22	340
2011	Female gender	26	35	14	12	4	7	2	66	18	919

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	20	15	10	11	21	3	53	27	358
2017	Female gender	15	20	15	12	12	22	4	47	33	890
2014	Male gender	23	22	15	9	14	17	0	54	28	255
2014	Female gender	20	22	16	12	11	15	4	52	28	791
2011	Male gender	19	24	17	8	11	19	1	55	24	339
2011	Female gender	26	20	14	9	9	20	2	59	24	917

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	39	11	9	4	0	76	13	358
2017	Female gender	37	43	7	9	4	0	81	13	888
2014	Male gender	35	41	8	12	4	0	77	16	255
2014	Female gender	32	44	9	10	4	0	77	14	780
2011	Male gender	39	42	6	8	4	1	81	12	340
2011	Female gender	48	38	6	7	2	0	85	9	918

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	36	23	9	8	0	1	60	17	358
2017	Female gender	38	33	18	6	5	0	0	71	11	890
2014	Male gender	23	27	29	10	10	0	1	51	20	255
2014	Female gender	38	32	18	8	4	0	0	70	12	776
2011	Male gender	20	35	22	12	9	1	1	56	22	340
2011	Female gender	42	32	16	6	3	0	0	74	10	921

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	33	16	8	6	1	70	14	358
2017	Female gender	48	31	10	6	4	0	79	10	890
2014	Male gender	31	33	18	10	8	1	65	17	254
2014	Female gender	47	33	11	5	4	0	80	9	777
2011	Male gender	29	37	15	9	10	0	66	19	340
2011	Female gender	49	32	10	6	3	0	81	9	918

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	19	23	12	20	9	3	37	37	358
2017	Female gender	10	18	23	15	18	12	5	33	39	892
2014	Male gender	9	19	25	17	21	7	1	31	41	252
2014	Female gender	11	17	25	16	14	12	5	34	36	789
2011	Male gender	10	16	28	13	16	11	4	32	35	340
2011	Female gender	13	20	24	14	14	11	4	39	32	918

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	19	21	14	22	6	5	36	41	358
2017	Female gender	8	17	18	17	25	9	6	29	50	892
2014	Male gender	10	20	20	19	24	4	3	32	46	256
2014	Female gender	11	16	21	17	21	7	6	31	44	790
2011	Male gender	12	25	17	11	22	8	4	42	38	340
2011	Female gender	11	21	20	15	18	8	6	38	39	917

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	28	21	16	19	1	2	42	36	357
2017	Female gender	12	27	19	20	21	0	1	40	41	888
2014	Male gender	11	27	24	19	18	1	1	39	37	254
2014	Female gender	11	33	17	21	16	1	1	45	38	780
2011	Male gender	8	26	23	23	17	2	1	36	40	340
2011	Female gender	14	29	22	18	13	2	1	45	32	920

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	23	19	20	22	1	1	37	43	355
2017	Female gender	17	26	19	19	17	0	2	44	37	888
2014	Male gender	15	17	28	17	21	0	1	32	39	255
2014	Female gender	16	29	21	18	13	1	2	46	32	779

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	40	20	10	7	1	0	62	17	356
2017	Female gender	22	38	17	12	9	0	1	60	22	883
2014	Male gender	23	35	22	13	5	3	1	59	18	255
2014	Female gender	24	37	17	13	7	1	1	63	20	777
2011	Male gender	32	38	18	6	4	2	1	72	10	340
2011	Female gender	36	41	11	6	3	1	2	79	9	920

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	26	23	14	19	8	1	39	36	358
2017	Female gender	7	21	22	20	19	8	2	32	43	893

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	34	17	8	10	0	2	64	19	357
2017	Female gender	30	27	17	13	11	0	1	58	25	890
2014	Male gender	31	28	17	13	9	2	1	60	23	254
2014	Female gender	29	33	14	13	9	0	1	63	23	777
2011	Male gender	26	33	17	12	8	1	3	61	21	341
2011	Female gender	32	33	16	10	7	1	2	66	18	917

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	18	18	6	12	5	16	54	23	358
2017	Female gender	19	15	14	9	13	3	26	49	32	891
2014	Male gender	28	17	18	5	13	3	16	55	22	254
2014	Female gender	20	15	13	9	15	4	25	49	34	775
2011	Male gender	25	18	15	7	12	6	17	55	25	342
2011	Female gender	20	13	13	11	14	4	25	47	35	916

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	22	5	3	0	2	8	91	3	358
2017	Female gender	56	25	7	2	0	1	9	90	2	889
2014	Male gender	50	33	7	1	1	1	7	90	2	255
2014	Female gender	55	26	8	1	1	0	8	89	3	778
2011	Male gender	46	30	10	2	3	1	8	84	6	342
2011	Female gender	52	26	9	3	1	0	9	85	4	916

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	24	9	4	12	5	13	69	20	356
2017	Female gender	36	20	10	7	11	2	15	67	21	891
2014	Male gender	43	18	11	4	11	5	8	70	17	254
2014	Female gender	40	23	9	5	7	2	14	75	14	790
2011	Male gender	29	30	13	8	10	4	7	66	20	341
2011	Female gender	35	26	12	8	8	2	10	69	18	917

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	23	38	39	357
2017	Female gender	17	50	33	886
2014	Male gender	37	32	31	256
2014	Female gender	19	51	30	777
2011	Male gender	38	30	32	339
2011	Female gender	18	54	28	921

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	19	10	27	18	13	13	82
2017	Female gender	27	4	32	16	5	16	147
2014	Male gender	8	8	23	42	9999	19	88
2014	Female gender	33	11	17	21	9999	18	143
2011	Male gender	8	11	23	31	9999	27	128
2011	Female gender	35	7	17	20	9999	20	162

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	37	14	7	3	0	76	10	357
2017	Female gender	49	35	9	4	2	0	85	6	889
2014	Male gender	37	42	10	5	5	1	79	11	255
2014	Female gender	45	40	8	5	2	0	85	7	778
2011	Male gender	39	42	9	5	4	1	82	9	341
2011	Female gender	49	37	9	4	1	0	86	5	919

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	36	19	11	5	2	0	64	17	356
2017	Female gender	24	40	16	13	6	1	1	65	19	890
2014	Male gender	23	44	16	11	6	1	0	67	17	257
2014	Female gender	28	40	15	9	6	2	1	70	15	791
2011	Male gender	28	38	16	10	6	2	0	67	17	340
2011	Female gender	33	35	17	9	4	1	0	69	14	920

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	4	14	26	25	23	3	5	52	19	357
2017	Female gender	5	10	29	25	23	2	6	52	16	887
2014	Male gender	7	12	30	25	21	1	4	49	19	255
2014	Female gender	4	14	28	27	21	1	5	50	20	778
2011	Male gender	6	12	28	26	22	2	5	52	19	340
2011	Female gender	3	11	30	25	25	2	5	54	14	918

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	12	21	21	28	5	4	54	23	355
2017	Female gender	8	14	24	20	25	4	5	50	23	885
2014	Male gender	11	13	23	21	25	1	5	49	26	255
2014	Female gender	8	15	24	21	25	2	4	50	25	775
2011	Male gender	9	12	22	23	25	4	5	53	22	339
2011	Female gender	4	14	24	21	29	3	4	55	20	917

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	11	22	17	27	6	12	53	21	355
2017	Female gender	6	13	22	20	20	6	13	50	23	886
2014	Male gender	10	13	19	22	24	5	8	52	26	254
2014	Female gender	6	14	22	20	22	6	10	50	24	778
2011	Male gender	5	11	20	18	23	10	12	53	21	337
2011	Female gender	6	11	20	18	25	7	12	54	21	919

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	2	7	16	30	32	3	9	70	11	354
2017	Female gender	3	5	18	30	33	3	9	71	9	883
2014	Male gender	3	7	20	31	31	2	6	67	11	254
2014	Female gender	3	6	21	35	26	1	7	67	10	780
2011	Male gender	4	7	19	25	30	5	11	66	12	339
2011	Female gender	3	6	20	29	34	2	6	68	10	919

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	8	21	22	34	3	8	62	15	356
2017	Female gender	5	10	19	24	30	3	11	62	17	886
2014	Male gender	7	8	22	22	33	1	7	59	17	254
2014	Female gender	5	11	23	26	25	1	8	57	18	777
2011	Male gender	4	9	19	25	29	3	11	63	15	339
2011	Female gender	2	7	20	22	34	3	11	65	11	919

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	13	21	18	25	8	6	50	26	355
2017	Female gender	8	11	21	20	25	6	9	52	23	887
2014	Male gender	12	16	17	16	26	7	6	48	32	255
2014	Female gender	8	14	19	18	24	8	9	50	26	778
2011	Male gender	8	13	24	17	22	10	7	46	25	339
2011	Female gender	8	11	21	18	26	9	8	52	23	917

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	13	26	15	27	4	5	46	25	356
2017	Female gender	8	13	24	21	22	3	9	49	24	888
2014	Male gender	11	12	26	21	19	4	7	45	26	254
2014	Female gender	7	13	29	18	21	5	7	44	23	779

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	27	14	9	9	2	1	68	18	357
2017	Female gender	32	27	12	13	10	3	2	63	25	891
2014	Male gender	39	24	16	10	7	4	0	66	18	252
2014	Female gender	35	27	14	11	8	3	2	66	19	788

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	41	9	6	4	1	1	81	10	358
2017	Female gender	38	37	10	9	4	2	1	77	13	891
2014	Male gender	39	39	13	6	2	0	0	79	8	254
2014	Female gender	38	37	12	8	3	1	1	77	11	787

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	28	18	5	4	5	2	72	9	358
2017	Female gender	35	29	15	5	6	7	3	71	12	892
2014	Male gender	37	30	13	10	3	6	1	73	14	255
2014	Female gender	38	28	16	3	4	9	3	74	8	790

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	32	15	9	5	2	0	71	14	357
2017	Female gender	34	36	13	7	5	4	1	74	12	890
2014	Male gender	34	35	16	6	4	5	1	73	10	256
2014	Female gender	33	36	15	7	2	6	1	74	10	789
2011	Male gender	37	29	16	9	6	4	0	68	16	340
2011	Female gender	36	33	13	9	3	5	1	73	13	919

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	32	10	6	5	0	0	78	11	358
2017	Female gender	41	35	10	8	5	0	1	77	13	890
2014	Male gender	43	37	9	6	5	0	0	80	11	254
2014	Female gender	45	35	11	5	3	1	0	81	8	789
2011	Male gender	47	31	11	6	4	1	0	79	10	340
2011	Female gender	47	34	9	6	4	0	0	81	9	920

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	23	22	7	10	12	7	53	21	357
2017	Female gender	19	24	18	14	11	7	8	50	29	890
2014	Male gender	22	26	19	9	8	9	6	57	21	254
2014	Female gender	22	27	18	12	7	7	8	57	22	791

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	37	15	6	3	4	1	75	9	358
2017	Female gender	32	37	13	6	2	8	1	77	9	888
2014	Male gender	32	42	14	5	4	3	1	77	9	256
2014	Female gender	35	34	15	5	1	7	2	76	7	789
2011	Male gender	32	35	17	6	4	6	1	71	10	340
2011	Female gender	37	34	13	5	2	9	1	79	7	920

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	34	13	9	7	4	1	68	18	358
2017	Female gender	29	33	13	11	7	4	3	66	20	891
2014	Male gender	29	33	15	10	9	4	1	65	19	254
2014	Female gender	33	32	13	9	6	5	2	70	16	790
2011	Male gender	27	37	12	8	6	7	2	70	16	339
2011	Female gender	33	33	9	9	8	6	2	71	19	918

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	28	24	11	12	7	3	48	26	357
2017	Female gender	13	26	20	18	10	8	4	45	32	889
2014	Male gender	17	22	21	19	15	5	2	42	36	255
2014	Female gender	13	24	24	16	10	8	4	43	30	790
2011	Male gender	9	27	20	14	15	12	3	43	34	339
2011	Female gender	12	24	20	14	11	11	7	45	30	918

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	23	16	11	13	15	2	51	29	358
2017	Female gender	14	20	15	16	21	12	2	39	44	892
2014	Male gender	21	22	21	15	11	10	1	47	29	256
2014	Female gender	16	21	17	17	18	9	2	42	38	792
2011	Male gender	21	22	15	13	12	16	0	51	31	339
2011	Female gender	17	22	17	14	14	14	1	47	33	915

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	43	4	6	3	87	10	358
2017	Female gender	39	40	4	13	4	80	17	887
2014	Male gender	39	43	5	10	4	81	14	255
2014	Female gender	37	44	5	11	4	81	15	768
2011	Male gender	46	39	4	9	1	86	10	342
2011	Female gender	46	41	4	7	2	87	9	921

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	32	11	12	6	0	4	69	20	358
2017	Female gender	36	30	10	10	6	0	7	71	18	889
2014	Male gender	38	29	10	11	5	0	7	72	17	254
2014	Female gender	34	33	11	9	7	0	6	72	17	775
2011	Male gender	39	27	11	11	6	1	6	70	18	339
2011	Female gender	35	30	8	10	8	0	9	72	20	919

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	33	11	8	5	0	0	76	12	356
2017	Female gender	34	37	11	13	6	0	0	71	18	890
2014	Male gender	41	29	11	12	5	0	1	71	18	255
2014	Female gender	32	37	11	11	7	1	1	71	18	780

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	79	17	3	1	0	0	0	96	1	357
2017	Female gender	81	14	2	2	1	0	0	96	2	886
2014	Male gender	75	18	2	1	2	1	1	94	3	254
2014	Female gender	80	14	2	2	1	0	1	95	3	779
2011	Male gender	81	12	2	3	1	0	0	94	4	342
2011	Female gender	87	9	1	1	1	0	0	97	2	919

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	66	14	5	2	2	0	12	90	4	358
2017	Female gender	70	11	4	2	2	0	11	91	4	887
2014	Male gender	66	10	3	3	2	1	15	90	7	255
2014	Female gender	71	10	3	1	1	0	13	94	3	777
2011	Male gender	69	11	4	2	1	1	12	92	4	342
2011	Female gender	79	7	1	1	1	0	10	97	2	920

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	71	10	7	3	3	1	5	86	6	358
2017	Female gender	73	9	6	2	2	0	7	89	5	893
2014	Male gender	69	11	7	5	3	1	5	85	8	254
2014	Female gender	77	11	4	2	2	0	5	92	4	791
2011	Male gender	75	12	4	3	1	1	4	92	5	340
2011	Female gender	79	8	3	3	2	1	4	92	5	917

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	80	11	4	1	2	0	3	93	3	357
2017	Female gender	82	10	2	1	2	0	4	95	2	891
2014	Male gender	76	12	4	3	2	0	3	90	6	254
2014	Female gender	83	9	2	2	1	0	3	95	3	790
2011	Male gender	81	11	3	1	2	1	2	94	3	341
2011	Female gender	87	6	2	1	1	0	3	96	2	919

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	63	16	6	3	2	3	7	88	6	357
2017	Female gender	65	12	6	2	2	2	10	88	5	892
2014	Male gender	63	13	8	5	3	1	6	82	9	256
2014	Female gender	69	13	5	2	2	1	8	91	4	788

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	71	12	6	3	3	3	2	87	6	358
2017	Female gender	73	10	5	3	3	3	3	88	7	892
2014	Male gender	64	16	6	5	3	3	3	84	9	255
2014	Female gender	72	12	5	3	2	3	3	89	6	789
2011	Male gender	77	12	5	1	2	1	1	91	4	341
2011	Female gender	82	9	1	3	2	1	2	94	5	917

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	16	84	358
2017	Female gender	22	78	886
2014	Male gender	19	81	255
2014	Female gender	24	76	787

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	41	56
2017	Female gender	30	193
2014	Male gender	38	49
2014	Female gender	34	185

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	59	56
2017	Female gender	58	193
2014	Male gender	62	49
2014	Female gender	63	185

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Female gender	7	193

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	56
2017	Female gender	193
2014	Male gender	49

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	49
2014	Female gender	3	185

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	56
2017	Female gender	38	193
2014	Male gender	37	49
2014	Female gender	41	185

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	3	193
2014	Female gender	5	185

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	41	56
2017	Female gender	45	194
2014	Male gender	49	49
2014	Female gender	40	185

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	35	56
2017	Female gender	31	194
2014	Male gender	38	49
2014	Female gender	37	185

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	29	56
2017	Female gender	24	194
2014	Male gender	25	49
2014	Female gender	27	185

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	34	56
2017	Female gender	35	194
2014	Male gender	24	49
2014	Female gender	27	185

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	21	56
2017	Female gender	17	194
2014	Male gender	19	49
2014	Female gender	19	185

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	57	56
2017	Female gender	69	194
2014	Male gender	61	49
2014	Female gender	64	185

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	36	56
2017	Female gender	26	194
2014	Male gender	32	49
2014	Female gender	17	185

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Female gender	4	194

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	194
2014	Male gender	14	49
2014	Female gender	14	185

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	56
2017	Female gender	24	194
2014	Male gender	19	49
2014	Female gender	20	185

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	45	56
2017	Female gender	40	194
2014	Male gender	40	49
2014	Female gender	42	185

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	56
2017	Female gender	33	194
2014	Male gender	34	49
2014	Female gender	42	185

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	18	56
2017	Female gender	11	194
2014	Male gender	19	49
2014	Female gender	16	185

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	51	56
2017	Female gender	64	194
2014	Male gender	60	49
2014	Female gender	67	185

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	56
2017	Female gender	17	194
2014	Male gender	25	49
2014	Female gender	19	185

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Female gender	6	194
2014	Male gender	0	49
2014	Female gender	7	185

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	56
2017	Female gender	23	194
2014	Male gender	17	49
2014	Female gender	23	185

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Female gender	9	194
2014	Male gender	12	49
2014	Female gender	6	185

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	12	194
2014	Female gender	12	185

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	56
2017	Female gender	13	194
2014	Male gender	23	49
2014	Female gender	14	185

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	56
2017	Female gender	6	194
2014	Male gender	12	49
2014	Female gender	12	185

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	56
2017	Female gender	20	194
2014	Male gender	25	49
2014	Female gender	21	185

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	14	53
2017	Female gender	15	169
2014	Male gender	22	47
2014	Female gender	12	157

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	53
2017	Female gender	20	169
2014	Male gender	21	47
2014	Female gender	19	157

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	53
2017	Female gender	10	169
2014	Female gender	12	157

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	53
2017	Female gender	6	169

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	53
2017	Female gender	11	169
2014	Male gender	16	47
2014	Female gender	17	157

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	7	169
2014	Male gender	11	47
2014	Female gender	9	157

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	53
2014	Male gender	0	47

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	53
2017	Female gender	14	169
2014	Male gender	16	47
2014	Female gender	14	157

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	53
2017	Female gender	12	169
2014	Female gender	13	157

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	36	53
2017	Female gender	17	169
2014	Male gender	35	47
2014	Female gender	23	157

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	53
2017	Female gender	6	169
2014	Female gender	8	157

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	53
2017	Female gender	33	169
2014	Male gender	33	47
2014	Female gender	40	157

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	47
2014	Female gender	4	157

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	56	53
2017	Female gender	56	169
2014	Male gender	59	47
2014	Female gender	53	157

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	53

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	53
2017	Female gender	23	169
2014	Male gender	17	47
2014	Female gender	23	157

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	96	4	56
2017	Female gender	98	2	193

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	16	14	7	7	33	9	52	23	358
2017	Female gender	12	14	17	6	8	34	8	45	25	889
2014	Male gender	14	17	21	8	4	31	6	49	18	256
2014	Female gender	12	15	19	8	8	31	8	43	26	787

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	29	13	7	6	14	2	69	16	358
2017	Female gender	24	27	17	7	7	15	3	62	17	888
2014	Male gender	24	35	20	3	4	14	0	69	8	257
2014	Female gender	25	27	19	7	5	15	3	63	14	791
2011	Male gender	32	36	14	4	3	11	0	77	8	337
2011	Female gender	37	28	15	6	3	10	1	73	10	917

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	9	91	356
2017	Female gender	7	93	885
2014	Male gender	11	89	255
2014	Female gender	8	92	787

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	32
2017	Female gender	15	61
2014	Male gender	30	27
2014	Female gender	37	61

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	76	32
2017	Female gender	83	61
2014	Male gender	66	27
2014	Female gender	80	61

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	32
2017	Female gender	61
2014	Male gender	27
2014	Female gender	61

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	32
2014	Male gender	0	27

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	32
2017	Female gender	17	61
2014	Male gender	25	27
2014	Female gender	24	61

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Female gender	11	61

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Male gender	30	32
2017	Female gender	15	61
2014	Male gender	24	27
2014	Female gender	19	61

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	32
2017	Female gender	26	61
2014	Male gender	28	27
2014	Female gender	27	61

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	32
2017	Female gender	8	61
2014	Male gender	18	27
2014	Female gender	9	61

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	32
2017	Female gender	11	61

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	32
2017	Female gender	20	61
2014	Female gender	21	61

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Male gender	30	32
2017	Female gender	20	61
2014	Male gender	32	27
2014	Female gender	16	61

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	32

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Female gender	19	61
2014	Female gender	16	61

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	32
2017	Female gender	30	61
2014	Female gender	25	61

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	32
2014	Female gender	0	61

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	32
2017	Female gender	17	61
2014	Male gender	24	27
2014	Female gender	32	61

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	32
2017	Female gender	36	61
2014	Male gender	21	27
2014	Female gender	43	61

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	32
2017	Female gender	13	61
2014	Female gender	13	61

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	32
2017	Female gender	21	61
2014	Female gender	23	61

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	27

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	61
2014	Male gender	0	27
2014	Female gender	9	61

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	Female gender	10	61

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	Female gender	13	61

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	56	32
2017	Female gender	43	61
2014	Male gender	68	27
2014	Female gender	36	61

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Female gender	8	53

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	14	50
2014	Male gender	23	27

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Male gender	31
2017	Female gender	50
2014	Female gender	53

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	31
2014	Female gender	8	53

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	50

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	27

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Female gender	15	50
2014	Male gender	36	27
2014	Female gender	22	53

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	Female gender	10	53

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	32	31
2017	Female gender	32	50
2014	Male gender	18	27
2014	Female gender	26	53

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	Female gender	10	53

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	51	31
2017	Female gender	55	50
2014	Male gender	37	27
2014	Female gender	40	53

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	50
2014	Male gender	0	27

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	74	31
2017	Female gender	59	50
2014	Male gender	70	27
2014	Female gender	61	53

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	31

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	31
2017	Female gender	18	50
2014	Female gender	20	53

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	89	11	31
2017	Female gender	98	2	61

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	13	18	4	5	37	8	52	15	357
2017	Female gender	13	16	17	3	4	39	7	54	14	884
2014	Male gender	18	20	22	2	3	33	3	59	7	255
2014	Female gender	12	15	19	4	3	40	7	51	13	784

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	28	14	4	4	17	1	73	10	358
2017	Female gender	26	30	15	3	4	19	3	72	10	884
2014	Male gender	30	32	18	3	2	14	0	73	5	255
2014	Female gender	27	28	14	4	3	22	3	72	9	789
2011	Male gender	37	31	10	4	2	15	0	81	7	342
2011	Female gender	41	27	14	2	2	12	1	79	5	919

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	19	81	357
2017	Female gender	21	79	889
2014	Male gender	14	86	254
2014	Female gender	18	82	782

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	72	28	66
2017	Female gender	74	26	180
2014	Male gender	75	25	36
2014	Female gender	83	17	142

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	32	9	11	7	2	0	74	18	47
2017	Female gender	45	30	2	12	10	1	0	76	22	133
2014	Male gender	27	39	11	17	3	3	0	68	21	27
2014	Female gender	42	34	5	10	7	1	1	78	17	117

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	42	17	16	4	3	1	60	22	358
2017	Female gender	20	50	11	13	4	2	1	72	17	893
2014	Male gender	22	38	17	13	7	2	1	62	21	255
2014	Female gender	22	44	13	12	7	2	1	68	19	792
2011	Male gender	16	42	16	16	9	1	1	59	25	341
2011	Female gender	18	49	13	14	4	2	1	68	18	921

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	20	23	13	9	24	4	37	31	358
2017	Female gender	10	24	20	12	8	21	5	46	27	891
2014	Male gender	9	21	24	15	14	17	1	36	35	256
2014	Female gender	12	24	18	14	11	18	3	45	31	794
2011	Male gender	9	24	21	11	7	26	2	45	26	341
2011	Female gender	11	29	20	9	5	22	4	54	19	921

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	25	18	6	4	19	1	65	14	358
2017	Female gender	30	33	14	5	3	15	1	75	9	891
2014	Male gender	27	33	17	8	2	13	1	70	11	255
2014	Female gender	27	34	16	6	2	15	1	72	9	792
2011	Male gender	24	32	14	6	2	21	1	72	10	339
2011	Female gender	30	28	15	4	2	19	1	73	8	920

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	25	17	8	7	18	1	61	18	358
2017	Female gender	23	31	16	7	5	16	1	65	15	892
2014	Male gender	22	30	14	10	5	17	1	64	19	256
2014	Female gender	23	29	19	8	3	17	1	63	14	790
2011	Male gender	23	26	16	9	3	22	0	63	15	341
2011	Female gender	26	30	15	6	3	19	1	70	11	920

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	28	15	6	8	1	1	71	14	357
2017	Female gender	40	27	13	9	9	1	1	68	19	892

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	29	19	5	6	3	1	70	11	356
2017	Female gender	38	28	16	8	7	2	1	68	16	890

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	26	24	14	15	7	1	43	31	358
2017	Female gender	14	30	22	13	13	7	1	48	28	891

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	30	15	18	17	4	1	48	36	358
2017	Female gender	14	29	21	16	15	3	2	46	32	892

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	20	20	15	15	0	1	49	31	357
2017	Female gender	32	25	22	10	10	1	1	57	20	891

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	27	19	5	1	0	3	74	7	355
2017	Female gender	51	24	13	5	2	1	4	79	8	892

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	24	14	4	2	1	4	79	6	353
2017	Female gender	53	24	10	3	3	1	6	82	7	891

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	20	10	5	1	3	3	83	7	355
2017	Female gender	61	18	7	3	2	3	6	86	6	891

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	14	6	2	2	0	14	88	5	356
2017	Female gender	63	13	6	2	1	1	15	90	3	886

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	30	20	9	10	0	1	61	19	357
2017	Female gender	31	29	18	12	9	0	1	61	21	889

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	24	22	10	9	1	3	58	20	357
2017	Female gender	31	27	19	12	8	1	4	60	21	889

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	22	19	6	4	1	2	69	11	357
2017	Female gender	41	27	15	7	5	1	4	71	13	889

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	25	14	7	7	0	1	72	14	358
2017	Female gender	42	28	14	8	5	0	2	72	13	890

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	27	15	5	3	1	2	77	7	358
2017	Female gender	53	27	9	4	3	1	3	84	7	888

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	19	12	6	4	0	5	77	10	358
2017	Female gender	47	23	14	6	4	0	4	74	11	889

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	74	12	6	3	2	1	2	88	6	355
2017	Female gender	68	14	7	3	4	1	4	86	7	889

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	68	22	4	3	1	0	1	92	4	358
2017	Female gender	72	17	5	2	1	0	4	92	3	890

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	20	12	6	5	0	1	77	11	357
2017	Female gender	57	19	10	5	6	0	2	78	11	887

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	50	5	2	1	1	0	42	93	2	356
2017	Female gender	45	6	1	1	0	0	46	96	2	883

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	20	10	5	4	1	6	80	9	357
2017	Female gender	50	19	11	6	3	0	11	77	10	889

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	19	19	13	21	0	1	47	34	357
2017	Female gender	27	20	17	15	20	0	1	47	35	891

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	30	13	3	4	0	3	79	7	358
2017	Female gender	51	27	10	5	3	0	3	81	8	890

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	33	30	11	7	1	1	51	19	358
2017	Female gender	16	35	32	10	5	0	0	52	16	889

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	16	33	23	18	0	0	41	26	358
2017	Female gender	9	15	35	27	14	0	0	40	25	887

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	20	11	5	3	19	3	51	49	356
2017	Female gender	45	22	9	4	3	14	2	54	46	889

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	18	135
2017	Female gender	28	335

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	34	135
2017	Female gender	40	335

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	135
2017	Female gender	13	335

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	135
2017	Female gender	38	335

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	135
2017	Female gender	1	335

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	135
2017	Female gender	27	335

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	18	62	11	5	2	2	128
2017	Female gender	12	68	10	3	2	5	316

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	27	17	16	13	2	14	44	35	135
2017	Female gender	17	31	14	14	12	2	11	55	29	344

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	17	18	15	14	5	19	38	39	134
2017	Female gender	13	23	14	13	12	5	19	48	34	345

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Statistical Survey Operations by Question 114. What is your gender?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.