2017 Public Service Employee Survey Results by Theme for Statistical Survey Operations by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 40 14 9 6 0 0 70 16 414
2017 3 to 10 years in the federal public service 30 41 13 9 7 0 0 71 16 506
2017 11 to 20 years in the federal public service 32 39 16 8 4 0 0 71 13 264
2017 More than 20 years in the federal public service 47 37 5 8 4 0 0 84 12 63
2014 Less than 3 years in the federal public service 25 42 19 9 5 0 0 67 14 196
2014 3 to 10 years in the federal public service 29 39 17 8 7 0 0 68 15 533
2014 11 to 20 years in the federal public service 30 48 14 5 4 0 0 78 8 222
2014 More than 20 years in the federal public service 41 51 5 2 1 0 0 92 4 75
2011 Less than 3 years in the federal public service 30 42 16 7 5 0 0 72 12 513
2011 3 to 10 years in the federal public service 32 44 13 6 5 0 0 76 11 476
2011 11 to 20 years in the federal public service 48 37 7 5 3 0 0 86 8 159
2011 More than 20 years in the federal public service 41 41 9 7 1 0 0 83 8 75

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 33 20 12 9 0 0 60 21 414
2017 3 to 10 years in the federal public service 18 33 18 16 15 0 0 51 31 506
2017 11 to 20 years in the federal public service 13 35 19 19 14 0 0 47 33 264
2017 More than 20 years in the federal public service 16 39 18 9 17 0 2 55 26 63

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 31 13 4 4 0 0 80 8 413
2017 3 to 10 years in the federal public service 48 32 12 5 3 0 0 80 8 504
2017 11 to 20 years in the federal public service 58 29 9 4 0 0 0 87 4 264
2017 More than 20 years in the federal public service 75 22 3 0 0 0 0 97 0 63
2014 Less than 3 years in the federal public service 51 29 13 3 2 0 1 81 6 199
2014 3 to 10 years in the federal public service 58 26 12 2 2 0 0 84 4 533
2014 11 to 20 years in the federal public service 70 25 4 0 1 0 0 95 1 223
2014 More than 20 years in the federal public service 81 16 2 1 0 0 0 97 1 75
2011 Less than 3 years in the federal public service 47 36 10 3 3 0 0 83 6 512
2011 3 to 10 years in the federal public service 55 32 8 3 1 0 0 88 4 476
2011 11 to 20 years in the federal public service 77 18 4 1 1 0 0 94 1 159
2011 More than 20 years in the federal public service 81 13 3 3 0 0 0 95 3 75

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 36 38 15 4 6 1 0 75 10 411
2017 3 to 10 years in the federal public service 38 34 14 7 6 0 0 72 13 505
2017 11 to 20 years in the federal public service 40 33 17 7 3 0 0 73 10 264
2017 More than 20 years in the federal public service 50 40 5 2 4 0 0 90 5 62
2014 Less than 3 years in the federal public service 36 36 15 7 6 1 0 72 12 199
2014 3 to 10 years in the federal public service 39 34 14 8 4 0 0 73 13 531
2014 11 to 20 years in the federal public service 44 38 11 4 3 0 0 82 7 221
2014 More than 20 years in the federal public service 56 42 2 0 0 0 0 98 0 75
2011 Less than 3 years in the federal public service 40 37 13 7 3 0 0 77 10 513
2011 3 to 10 years in the federal public service 37 41 11 7 4 0 0 78 11 474
2011 11 to 20 years in the federal public service 50 38 7 4 1 0 0 88 5 158
2011 More than 20 years in the federal public service 52 33 9 5 0 0 0 85 5 75

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 30 17 5 6 0 1 72 11 413
2017 3 to 10 years in the federal public service 26 31 18 12 12 1 0 58 24 506
2017 11 to 20 years in the federal public service 20 31 20 16 12 0 1 51 28 265
2017 More than 20 years in the federal public service 13 42 24 8 10 0 3 57 19 63
2014 Less than 3 years in the federal public service 42 31 13 7 4 2 0 75 12 201
2014 3 to 10 years in the federal public service 29 30 20 12 9 0 0 59 21 539
2014 11 to 20 years in the federal public service 18 33 20 14 9 4 1 54 24 226
2014 More than 20 years in the federal public service 27 38 23 2 6 0 3 67 8 75
2011 Less than 3 years in the federal public service 40 35 14 7 4 1 0 75 11 511
2011 3 to 10 years in the federal public service 25 32 20 12 8 2 1 59 21 474
2011 11 to 20 years in the federal public service 28 32 18 12 6 1 1 62 19 158
2011 More than 20 years in the federal public service 20 32 21 17 8 1 0 53 26 75

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 38 10 6 6 0 0 78 11 413
2017 3 to 10 years in the federal public service 27 33 17 13 9 0 0 60 22 506
2017 11 to 20 years in the federal public service 19 35 21 17 7 0 1 54 24 264
2017 More than 20 years in the federal public service 15 44 19 11 9 2 2 60 20 63
2014 Less than 3 years in the federal public service 39 35 13 7 3 1 0 76 11 200
2014 3 to 10 years in the federal public service 30 30 21 12 7 0 0 61 18 538
2014 11 to 20 years in the federal public service 22 39 17 12 7 2 0 63 20 226
2014 More than 20 years in the federal public service 35 35 21 4 2 0 3 72 6 75
2011 Less than 3 years in the federal public service 39 38 12 7 4 1 0 77 11 511
2011 3 to 10 years in the federal public service 26 36 21 10 7 1 0 62 17 472
2011 11 to 20 years in the federal public service 30 38 13 13 6 0 0 68 19 159
2011 More than 20 years in the federal public service 23 39 16 17 4 1 0 62 22 75

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 17 24 13 14 9 1 44 29 413
2017 3 to 10 years in the federal public service 21 15 20 16 19 7 1 39 38 505
2017 11 to 20 years in the federal public service 19 17 22 16 17 6 3 39 36 265
2017 More than 20 years in the federal public service 17 33 17 8 10 6 8 59 21 63
2014 Less than 3 years in the federal public service 19 17 21 17 14 11 2 41 35 202
2014 3 to 10 years in the federal public service 21 17 23 13 17 8 2 41 33 537
2014 11 to 20 years in the federal public service 20 24 18 13 15 8 2 48 31 225
2014 More than 20 years in the federal public service 26 32 17 6 6 6 6 67 14 75
2011 Less than 3 years in the federal public service 22 19 21 12 13 12 2 47 28 510
2011 3 to 10 years in the federal public service 20 23 18 12 17 9 2 48 33 474
2011 11 to 20 years in the federal public service 30 25 13 11 9 10 3 63 23 159
2011 More than 20 years in the federal public service 27 32 13 7 12 7 3 65 21 75
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 26 11 5 4 5 1 79 10 414
2017 3 to 10 years in the federal public service 37 30 16 8 5 3 1 70 13 506
2017 11 to 20 years in the federal public service 33 32 14 11 6 2 3 68 17 265
2017 More than 20 years in the federal public service 32 34 26 5 4 0 0 66 8 63
2014 Less than 3 years in the federal public service 44 31 12 4 4 3 2 79 8 202
2014 3 to 10 years in the federal public service 39 31 14 9 5 1 1 71 14 534
2014 11 to 20 years in the federal public service 35 31 15 8 6 3 1 69 16 222
2014 More than 20 years in the federal public service 50 32 10 4 1 2 0 85 5 76
2011 Less than 3 years in the federal public service 40 33 11 4 3 7 2 80 8 512
2011 3 to 10 years in the federal public service 37 32 13 9 6 2 1 71 16 476
2011 11 to 20 years in the federal public service 46 27 11 9 6 1 0 74 15 157
2011 More than 20 years in the federal public service 44 28 12 5 7 3 1 75 13 75

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 34 9 8 5 1 1 78 13 413
2017 3 to 10 years in the federal public service 36 33 13 11 6 1 1 70 17 506
2017 11 to 20 years in the federal public service 31 37 13 14 4 1 0 69 18 265
2017 More than 20 years in the federal public service 37 44 7 5 5 2 0 83 10 63
2014 Less than 3 years in the federal public service 46 33 10 4 4 1 2 81 8 203
2014 3 to 10 years in the federal public service 37 39 10 10 3 0 0 76 14 535
2014 11 to 20 years in the federal public service 35 42 9 9 6 0 0 77 15 224
2014 More than 20 years in the federal public service 52 28 8 10 2 0 0 81 12 76
2011 Less than 3 years in the federal public service 38 38 11 8 4 1 0 77 12 511
2011 3 to 10 years in the federal public service 39 34 9 12 6 0 0 73 18 475
2011 11 to 20 years in the federal public service 44 30 8 15 3 0 0 73 18 158
2011 More than 20 years in the federal public service 39 32 9 11 5 3 1 74 17 75

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 31 12 7 5 0 0 76 12 414
2017 3 to 10 years in the federal public service 34 32 16 10 6 1 0 67 16 506
2017 11 to 20 years in the federal public service 32 35 17 8 7 0 0 67 15 265
2017 More than 20 years in the federal public service 36 30 19 8 5 0 2 67 14 63
2014 Less than 3 years in the federal public service 47 36 7 3 7 1 0 83 10 201
2014 3 to 10 years in the federal public service 42 28 14 8 6 0 0 71 14 537
2014 11 to 20 years in the federal public service 43 29 12 10 6 0 0 72 16 223
2014 More than 20 years in the federal public service 57 28 8 6 1 0 0 85 7 76

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 29 12 6 4 9 1 74 12 410
2017 3 to 10 years in the federal public service 23 29 14 11 11 9 2 59 25 505
2017 11 to 20 years in the federal public service 21 28 17 13 10 10 1 55 26 264
2017 More than 20 years in the federal public service 21 31 23 2 10 12 2 60 13 62
2014 Less than 3 years in the federal public service 32 32 16 5 4 10 0 71 10 200
2014 3 to 10 years in the federal public service 28 28 16 9 8 10 1 63 20 527
2014 11 to 20 years in the federal public service 27 23 16 14 8 10 2 57 25 221
2014 More than 20 years in the federal public service 31 31 13 8 1 16 0 74 11 75
2011 Less than 3 years in the federal public service 34 30 12 5 5 14 1 74 12 506
2011 3 to 10 years in the federal public service 21 25 19 13 9 11 2 52 26 475
2011 11 to 20 years in the federal public service 21 25 16 7 11 17 3 57 23 158
2011 More than 20 years in the federal public service 17 32 17 11 8 13 1 58 22 75

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 31 13 9 6 2 1 72 15 411
2017 3 to 10 years in the federal public service 21 32 16 14 13 2 1 55 28 503
2017 11 to 20 years in the federal public service 16 28 21 19 13 2 1 45 34 263
2017 More than 20 years in the federal public service 14 29 19 19 12 5 2 47 33 62
2014 Less than 3 years in the federal public service 32 33 16 8 4 6 1 70 13 199
2014 3 to 10 years in the federal public service 25 31 17 14 9 3 1 59 23 529
2014 11 to 20 years in the federal public service 22 29 18 15 12 1 1 53 28 222
2014 More than 20 years in the federal public service 33 30 19 9 5 4 0 66 14 75
2011 Less than 3 years in the federal public service 38 30 15 8 5 5 0 71 13 509
2011 3 to 10 years in the federal public service 22 33 19 12 10 2 1 57 23 473
2011 11 to 20 years in the federal public service 20 36 18 12 13 1 0 57 25 159
2011 More than 20 years in the federal public service 19 35 21 15 7 4 0 56 22 75

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 34 14 8 6 10 1 69 15 411
2017 3 to 10 years in the federal public service 14 30 19 18 12 7 0 48 32 504
2017 11 to 20 years in the federal public service 11 29 22 18 13 7 0 43 33 265
2017 More than 20 years in the federal public service 8 25 26 21 9 11 0 37 34 62
2014 Less than 3 years in the federal public service 22 30 22 11 3 12 0 59 15 199
2014 3 to 10 years in the federal public service 16 32 21 15 8 8 0 52 25 535
2014 11 to 20 years in the federal public service 9 33 24 15 11 7 0 45 28 224
2014 More than 20 years in the federal public service 17 38 15 13 5 13 0 63 20 75
2011 Less than 3 years in the federal public service 24 28 17 12 5 13 1 60 20 509
2011 3 to 10 years in the federal public service 15 27 21 16 12 8 1 46 31 474
2011 11 to 20 years in the federal public service 18 32 20 9 12 9 0 54 23 159
2011 More than 20 years in the federal public service 15 28 27 16 7 8 0 46 25 75

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 25 14 9 8 10 1 65 19 412
2017 3 to 10 years in the federal public service 19 26 17 12 18 8 0 49 33 505
2017 11 to 20 years in the federal public service 11 30 17 16 18 8 0 44 37 265
2017 More than 20 years in the federal public service 15 27 22 12 10 14 0 49 26 62
2014 Less than 3 years in the federal public service 27 32 13 11 7 10 0 66 20 200
2014 3 to 10 years in the federal public service 21 26 20 17 11 5 0 50 29 535
2014 11 to 20 years in the federal public service 16 33 14 14 14 9 0 54 31 224
2014 More than 20 years in the federal public service 24 32 15 12 1 16 0 67 16 74
2011 Less than 3 years in the federal public service 29 29 11 12 5 13 0 67 20 510
2011 3 to 10 years in the federal public service 20 27 18 12 13 10 0 52 28 475
2011 11 to 20 years in the federal public service 20 37 11 10 10 11 0 65 23 159
2011 More than 20 years in the federal public service 13 35 21 9 7 15 0 56 19 75

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 31 14 12 10 6 1 61 24 412
2017 3 to 10 years in the federal public service 14 30 17 18 18 4 0 45 37 504
2017 11 to 20 years in the federal public service 10 26 16 22 19 6 0 39 43 265
2017 More than 20 years in the federal public service 13 26 19 23 12 8 0 42 38 62
2014 Less than 3 years in the federal public service 19 38 17 12 7 7 0 61 21 200
2014 3 to 10 years in the federal public service 17 27 18 22 12 5 0 46 35 534
2014 11 to 20 years in the federal public service 12 29 18 20 15 5 1 44 37 224
2014 More than 20 years in the federal public service 21 37 15 11 6 10 0 65 18 75
2011 Less than 3 years in the federal public service 24 34 12 16 6 7 0 63 24 509
2011 3 to 10 years in the federal public service 13 33 16 22 13 2 0 47 36 474
2011 11 to 20 years in the federal public service 16 32 18 14 14 5 1 51 30 159
2011 More than 20 years in the federal public service 8 41 15 19 9 8 0 54 30 75
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 36 16 12 10 0 1 62 22 414
2017 3 to 10 years in the federal public service 15 33 15 20 17 0 0 48 37 506
2017 11 to 20 years in the federal public service 15 30 17 20 17 0 0 46 37 264
2017 More than 20 years in the federal public service 9 44 20 16 10 0 0 54 26 63
2014 Less than 3 years in the federal public service 23 42 14 11 9 0 0 65 20 198
2014 3 to 10 years in the federal public service 21 31 17 16 15 0 0 52 31 533
2014 11 to 20 years in the federal public service 13 38 17 18 13 0 0 52 32 222
2014 More than 20 years in the federal public service 33 36 12 10 9 0 0 69 20 75
2011 Less than 3 years in the federal public service 26 36 18 12 7 0 1 62 19 512
2011 3 to 10 years in the federal public service 19 33 21 15 12 0 0 52 27 475
2011 11 to 20 years in the federal public service 19 42 16 11 10 1 1 62 22 159
2011 More than 20 years in the federal public service 21 33 28 13 4 0 0 55 17 75

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 42 8 7 3 0 1 82 10 414
2017 3 to 10 years in the federal public service 39 40 9 8 4 0 0 79 12 506
2017 11 to 20 years in the federal public service 42 42 8 5 2 0 1 85 7 262
2017 More than 20 years in the federal public service 40 45 8 6 0 0 0 86 6 63

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 13 19 15 11 10 28 3 48 31 413
2017 3 to 10 years in the federal public service 11 21 16 16 15 20 2 40 40 505
2017 11 to 20 years in the federal public service 5 23 18 21 13 18 2 35 42 264
2017 More than 20 years in the federal public service 5 22 19 12 13 20 8 38 36 63
2014 Less than 3 years in the federal public service 18 21 21 9 8 21 1 51 23 202
2014 3 to 10 years in the federal public service 9 13 19 21 13 23 2 29 45 536
2014 11 to 20 years in the federal public service 7 20 20 18 16 19 1 34 42 224
2014 More than 20 years in the federal public service 15 19 18 11 10 22 5 46 29 74

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 30 8 8 5 0 1 79 12 414
2017 3 to 10 years in the federal public service 37 31 12 12 8 0 0 69 20 506
2017 11 to 20 years in the federal public service 35 35 13 12 6 0 0 70 18 265
2017 More than 20 years in the federal public service 37 40 16 3 4 0 0 77 7 63
2014 Less than 3 years in the federal public service 51 31 7 6 4 0 1 83 11 201
2014 3 to 10 years in the federal public service 42 35 9 10 4 0 0 77 14 534
2014 11 to 20 years in the federal public service 37 37 11 5 9 0 0 74 14 222
2014 More than 20 years in the federal public service 48 33 10 5 4 0 0 81 8 76
2011 Less than 3 years in the federal public service 43 35 9 7 5 0 0 78 13 512
2011 3 to 10 years in the federal public service 36 37 9 11 6 1 0 73 18 476
2011 11 to 20 years in the federal public service 39 35 13 6 7 1 0 74 13 158
2011 More than 20 years in the federal public service 39 33 17 4 7 0 0 72 11 75

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 8 23 16 27 0 9 28 47 12
2017 3 to 10 years in the federal public service 13 43 11 19 11 2 2 58 31 47
2017 11 to 20 years in the federal public service 18 37 6 17 13 4 4 60 33 45
2014 Less than 3 years in the federal public service 14 39 25 14 0 8 0 58 15 10
2014 3 to 10 years in the federal public service 14 22 24 25 12 2 2 37 39 54
2014 11 to 20 years in the federal public service 6 32 34 17 11 0 0 38 28 36
2014 More than 20 years in the federal public service 33 27 12 17 12 0 0 60 29 16

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 32 33 13 10 8 2 2 68 18 413
2017 3 to 10 years in the federal public service 20 30 18 18 10 4 1 52 29 506
2017 11 to 20 years in the federal public service 12 30 20 20 13 3 2 44 35 264
2017 More than 20 years in the federal public service 14 36 11 16 10 5 8 58 29 63
2014 Less than 3 years in the federal public service 30 30 14 12 6 7 1 65 20 202
2014 3 to 10 years in the federal public service 23 27 19 17 10 3 2 52 28 537
2014 11 to 20 years in the federal public service 14 34 18 17 13 3 2 50 31 224
2014 More than 20 years in the federal public service 24 38 14 9 4 8 4 70 14 75
2011 Less than 3 years in the federal public service 31 35 13 11 4 5 1 70 15 512
2011 3 to 10 years in the federal public service 20 35 16 14 7 6 2 60 23 475
2011 11 to 20 years in the federal public service 21 40 13 8 8 9 1 68 18 158
2011 More than 20 years in the federal public service 21 43 8 15 1 9 3 73 18 75

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 22 11 6 5 28 4 67 16 413
2017 3 to 10 years in the federal public service 16 20 17 12 13 18 3 46 33 506
2017 11 to 20 years in the federal public service 10 15 16 19 19 18 2 31 48 264
2017 More than 20 years in the federal public service 8 22 12 13 12 25 8 45 37 63
2014 Less than 3 years in the federal public service 34 23 13 7 6 14 2 68 16 203
2014 3 to 10 years in the federal public service 17 21 19 11 13 16 3 48 30 538
2014 11 to 20 years in the federal public service 12 21 15 16 17 17 2 41 40 224
2014 More than 20 years in the federal public service 22 27 12 10 8 13 8 61 23 75
2011 Less than 3 years in the federal public service 32 24 14 4 5 20 2 71 12 509
2011 3 to 10 years in the federal public service 19 21 15 12 12 20 1 50 31 474
2011 11 to 20 years in the federal public service 20 16 12 14 16 20 3 46 38 158
2011 More than 20 years in the federal public service 19 20 20 13 11 15 3 47 29 75

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 38 8 6 3 0 0 83 9 413
2017 3 to 10 years in the federal public service 34 45 7 10 4 0 0 79 14 506
2017 11 to 20 years in the federal public service 31 43 9 11 6 0 0 74 17 263
2017 More than 20 years in the federal public service 29 46 12 8 5 0 0 76 13 62
2014 Less than 3 years in the federal public service 41 42 6 8 2 0 0 83 10 199
2014 3 to 10 years in the federal public service 34 43 8 10 4 0 0 77 14 533
2014 11 to 20 years in the federal public service 24 44 14 14 4 0 0 68 18 223
2014 More than 20 years in the federal public service 33 43 8 11 5 0 0 76 16 75
2011 Less than 3 years in the federal public service 51 36 3 7 3 0 0 87 10 511
2011 3 to 10 years in the federal public service 41 42 7 7 2 0 0 83 9 475
2011 11 to 20 years in the federal public service 45 39 8 8 1 0 0 83 9 157
2011 More than 20 years in the federal public service 41 35 9 12 3 0 0 76 15 75

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 36 20 8 7 0 0 66 14 414
2017 3 to 10 years in the federal public service 35 32 19 6 7 0 0 68 14 506
2017 11 to 20 years in the federal public service 36 33 18 8 3 0 2 70 12 264
2017 More than 20 years in the federal public service 50 35 12 4 0 0 0 85 4 62
2014 Less than 3 years in the federal public service 26 32 26 11 5 0 0 58 15 198
2014 3 to 10 years in the federal public service 34 26 23 10 7 0 0 61 16 531
2014 11 to 20 years in the federal public service 39 34 17 4 5 0 0 74 9 223
2014 More than 20 years in the federal public service 47 41 7 2 1 2 0 89 4 75
2011 Less than 3 years in the federal public service 31 30 22 10 6 1 0 62 16 511
2011 3 to 10 years in the federal public service 36 36 15 7 5 0 1 72 13 476
2011 11 to 20 years in the federal public service 48 32 11 6 2 0 1 81 8 159
2011 More than 20 years in the federal public service 49 31 15 3 3 0 0 80 5 75

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 35 12 6 6 0 1 76 12 414
2017 3 to 10 years in the federal public service 47 30 11 8 5 0 0 77 13 506
2017 11 to 20 years in the federal public service 45 32 15 6 3 0 0 77 9 264
2017 More than 20 years in the federal public service 58 29 8 5 0 0 0 87 5 62
2014 Less than 3 years in the federal public service 40 32 19 4 5 1 0 72 9 197
2014 3 to 10 years in the federal public service 40 34 12 8 5 0 1 74 14 532
2014 11 to 20 years in the federal public service 46 33 13 2 6 0 1 80 7 222
2014 More than 20 years in the federal public service 68 23 1 6 2 0 0 91 8 75
2011 Less than 3 years in the federal public service 36 34 13 9 7 0 0 71 16 511
2011 3 to 10 years in the federal public service 42 35 11 6 6 0 0 77 12 474
2011 11 to 20 years in the federal public service 61 26 8 2 3 0 0 87 4 158
2011 More than 20 years in the federal public service 60 28 8 3 1 0 0 88 4 75

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 21 21 12 11 14 4 47 28 413
2017 3 to 10 years in the federal public service 9 16 25 15 24 7 3 29 43 506
2017 11 to 20 years in the federal public service 6 17 20 16 22 14 5 29 46 265
2017 More than 20 years in the federal public service 2 14 30 17 17 9 10 20 43 63
2014 Less than 3 years in the federal public service 14 22 24 15 11 13 2 42 31 200
2014 3 to 10 years in the federal public service 10 15 26 17 18 11 4 30 40 537
2014 11 to 20 years in the federal public service 7 17 26 17 17 11 6 29 41 226
2014 More than 20 years in the federal public service 13 23 23 14 11 7 9 43 30 74
2011 Less than 3 years in the federal public service 14 20 24 13 11 16 3 42 29 510
2011 3 to 10 years in the federal public service 11 17 29 15 17 8 3 31 36 474
2011 11 to 20 years in the federal public service 14 17 22 16 18 9 5 36 39 158
2011 More than 20 years in the federal public service 11 25 21 8 19 9 7 43 32 75

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 19 19 13 17 13 6 39 37 413
2017 3 to 10 years in the federal public service 9 14 20 18 28 5 5 26 52 506
2017 11 to 20 years in the federal public service 4 21 17 19 28 5 5 29 52 265
2017 More than 20 years in the federal public service 0 17 17 18 22 8 18 23 54 63
2014 Less than 3 years in the federal public service 14 20 21 16 14 11 4 39 36 202
2014 3 to 10 years in the federal public service 11 16 22 16 25 6 5 30 46 539
2014 11 to 20 years in the federal public service 10 14 20 22 24 4 5 27 51 225
2014 More than 20 years in the federal public service 11 16 19 15 19 4 16 34 42 75
2011 Less than 3 years in the federal public service 14 25 17 14 15 12 4 45 35 511
2011 3 to 10 years in the federal public service 10 20 22 15 22 6 5 34 42 474
2011 11 to 20 years in the federal public service 11 20 20 15 21 4 10 36 41 158
2011 More than 20 years in the federal public service 3 20 24 13 25 7 8 27 45 75

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 26 20 18 16 1 3 43 36 412
2017 3 to 10 years in the federal public service 13 29 17 18 23 0 0 42 41 504
2017 11 to 20 years in the federal public service 11 27 19 22 21 0 0 38 43 264
2017 More than 20 years in the federal public service 8 28 24 14 24 0 2 37 39 63
2014 Less than 3 years in the federal public service 14 29 22 18 14 1 2 44 33 200
2014 3 to 10 years in the federal public service 12 31 17 19 19 1 1 44 39 531
2014 11 to 20 years in the federal public service 8 33 19 25 15 0 1 41 40 223
2014 More than 20 years in the federal public service 15 36 16 14 15 2 2 53 31 75
2011 Less than 3 years in the federal public service 13 28 24 20 10 3 2 42 32 510
2011 3 to 10 years in the federal public service 13 25 24 18 18 1 1 39 37 476
2011 11 to 20 years in the federal public service 16 31 16 21 15 1 0 47 36 159
2011 More than 20 years in the federal public service 7 45 15 19 15 0 0 52 33 75

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 25 19 19 14 1 2 46 35 412
2017 3 to 10 years in the federal public service 15 25 16 20 22 0 1 40 43 502
2017 11 to 20 years in the federal public service 14 24 23 19 17 1 1 39 37 264
2017 More than 20 years in the federal public service 13 36 22 15 14 0 0 49 29 63
2014 Less than 3 years in the federal public service 19 21 27 19 11 1 2 41 31 200
2014 3 to 10 years in the federal public service 15 25 22 17 20 0 1 41 37 531
2014 11 to 20 years in the federal public service 16 26 24 18 13 0 2 43 32 223
2014 More than 20 years in the federal public service 17 38 17 17 6 1 3 58 24 75

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 43 13 8 5 2 0 73 13 410
2017 3 to 10 years in the federal public service 20 36 20 13 10 0 0 56 24 502
2017 11 to 20 years in the federal public service 18 36 23 13 11 0 0 53 23 262
2017 More than 20 years in the federal public service 17 38 20 17 5 0 3 57 22 63
2014 Less than 3 years in the federal public service 30 40 18 8 4 0 0 71 11 200
2014 3 to 10 years in the federal public service 24 35 17 14 7 2 1 61 21 532
2014 11 to 20 years in the federal public service 18 32 22 19 8 1 0 51 27 220
2014 More than 20 years in the federal public service 31 40 12 10 4 0 3 73 15 75
2011 Less than 3 years in the federal public service 41 40 10 6 2 1 1 82 8 511
2011 3 to 10 years in the federal public service 31 39 17 6 4 2 2 72 11 476
2011 11 to 20 years in the federal public service 31 42 14 5 5 1 3 75 10 158
2011 More than 20 years in the federal public service 35 44 12 5 1 0 3 81 7 75

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 22 21 14 16 12 2 40 36 413
2017 3 to 10 years in the federal public service 7 22 25 19 20 6 1 31 43 507
2017 11 to 20 years in the federal public service 5 24 21 23 20 5 2 31 46 265
2017 More than 20 years in the federal public service 2 30 21 19 18 9 2 35 42 63

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 30 15 9 5 1 1 70 15 414
2017 3 to 10 years in the federal public service 27 28 17 13 13 0 1 56 27 504
2017 11 to 20 years in the federal public service 22 31 19 13 15 0 1 53 28 264
2017 More than 20 years in the federal public service 22 31 19 14 10 0 5 56 24 63
2014 Less than 3 years in the federal public service 38 36 10 8 7 1 0 74 15 197
2014 3 to 10 years in the federal public service 28 29 17 13 11 1 1 59 24 533
2014 11 to 20 years in the federal public service 22 33 16 18 10 0 1 56 28 222
2014 More than 20 years in the federal public service 37 33 9 14 3 0 4 72 18 74
2011 Less than 3 years in the federal public service 32 32 18 9 5 1 3 67 15 512
2011 3 to 10 years in the federal public service 29 34 15 12 8 0 1 64 21 473
2011 11 to 20 years in the federal public service 32 29 18 10 9 0 2 62 20 159
2011 More than 20 years in the federal public service 32 41 9 9 8 0 0 73 18 74

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 18 13 6 6 7 22 65 17 414
2017 3 to 10 years in the federal public service 20 15 18 9 14 2 22 46 31 506
2017 11 to 20 years in the federal public service 13 17 16 10 19 1 24 40 39 264
2017 More than 20 years in the federal public service 12 8 11 15 23 2 30 30 55 63
2014 Less than 3 years in the federal public service 32 19 16 3 8 7 16 66 13 197
2014 3 to 10 years in the federal public service 23 16 15 7 14 3 23 51 29 532
2014 11 to 20 years in the federal public service 11 13 11 13 24 2 26 34 50 221
2014 More than 20 years in the federal public service 15 9 11 15 14 1 36 38 45 74
2011 Less than 3 years in the federal public service 28 18 14 5 6 7 21 65 16 512
2011 3 to 10 years in the federal public service 19 13 16 12 16 2 22 42 37 472
2011 11 to 20 years in the federal public service 14 11 9 14 23 4 24 36 51 159
2011 More than 20 years in the federal public service 8 11 11 16 20 3 32 29 55 75

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 61 24 5 1 0 3 6 93 2 413
2017 3 to 10 years in the federal public service 56 24 7 2 1 1 11 90 3 505
2017 11 to 20 years in the federal public service 53 23 9 4 0 1 10 85 4 263
2017 More than 20 years in the federal public service 48 33 11 2 0 0 5 86 2 63
2014 Less than 3 years in the federal public service 61 26 7 2 0 0 5 91 2 200
2014 3 to 10 years in the federal public service 53 28 8 1 1 1 8 89 2 530
2014 11 to 20 years in the federal public service 49 29 10 1 2 0 8 85 4 223
2014 More than 20 years in the federal public service 53 26 7 1 1 0 12 89 3 75
2011 Less than 3 years in the federal public service 55 27 7 2 1 1 7 88 4 513
2011 3 to 10 years in the federal public service 47 29 11 3 1 0 8 83 5 475
2011 11 to 20 years in the federal public service 49 27 9 3 3 0 9 84 6 156
2011 More than 20 years in the federal public service 47 11 21 3 3 0 16 68 6 75

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 22 8 7 6 4 12 74 16 413
2017 3 to 10 years in the federal public service 35 19 10 6 14 3 13 64 24 505
2017 11 to 20 years in the federal public service 28 24 11 5 14 1 18 63 24 264
2017 More than 20 years in the federal public service 36 22 11 2 5 3 21 76 9 63
2014 Less than 3 years in the federal public service 43 26 11 2 4 6 8 80 8 202
2014 3 to 10 years in the federal public service 40 23 9 5 8 3 11 73 16 536
2014 11 to 20 years in the federal public service 40 16 10 3 13 2 16 69 19 224
2014 More than 20 years in the federal public service 46 20 6 4 1 3 19 85 7 76
2011 Less than 3 years in the federal public service 35 30 13 6 7 4 6 72 14 512
2011 3 to 10 years in the federal public service 32 24 12 10 10 1 11 63 23 475
2011 11 to 20 years in the federal public service 39 22 7 7 8 5 13 74 18 158
2011 More than 20 years in the federal public service 24 32 17 3 8 1 15 67 13 75

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 39 39 413
2017 3 to 10 years in the federal public service 19 48 33 502
2017 11 to 20 years in the federal public service 14 54 32 263
2017 More than 20 years in the federal public service 19 56 25 63
2014 Less than 3 years in the federal public service 33 33 35 196
2014 3 to 10 years in the federal public service 24 45 31 535
2014 11 to 20 years in the federal public service 14 59 27 222
2014 More than 20 years in the federal public service 24 55 22 75
2011 Less than 3 years in the federal public service 32 35 33 511
2011 3 to 10 years in the federal public service 19 53 28 476
2011 11 to 20 years in the federal public service 9 64 27 159
2011 More than 20 years in the federal public service 23 59 18 74

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 7 38 13 17 20 90
2017 3 to 10 years in the federal public service 21 7 30 26 2 14 93
2017 11 to 20 years in the federal public service 69 3 18 3 0 8 36
2017 More than 20 years in the federal public service 89 11 0 0 0 0 10
2014 Less than 3 years in the federal public service 3 6 22 36 9999 34 60
2014 3 to 10 years in the federal public service 19 10 23 34 9999 13 122
2014 11 to 20 years in the federal public service 55 14 8 13 9999 10 28
2014 More than 20 years in the federal public service 86 5 0 0 9999 9 17
2011 Less than 3 years in the federal public service 4 11 25 31 9999 29 161
2011 3 to 10 years in the federal public service 35 9 14 23 9999 20 92
2011 11 to 20 years in the federal public service 73 0 7 7 9999 13 15
2011 More than 20 years in the federal public service 88 6 6 0 9999 0 17
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 50 32 10 4 3 1 0 82 8 414
2017 3 to 10 years in the federal public service 44 37 11 5 3 0 0 81 8 505
2017 11 to 20 years in the federal public service 41 41 11 6 0 0 0 82 6 263
2017 More than 20 years in the federal public service 62 32 3 0 2 0 2 95 2 63
2014 Less than 3 years in the federal public service 46 37 8 5 3 1 0 84 8 198
2014 3 to 10 years in the federal public service 39 42 9 6 3 0 0 81 9 533
2014 11 to 20 years in the federal public service 44 41 8 3 3 0 0 85 6 223
2014 More than 20 years in the federal public service 57 33 6 1 0 2 0 93 1 75
2011 Less than 3 years in the federal public service 46 37 9 4 2 1 0 85 6 512
2011 3 to 10 years in the federal public service 43 42 9 4 2 0 0 85 6 475
2011 11 to 20 years in the federal public service 51 33 10 3 1 1 1 85 4 158
2011 More than 20 years in the federal public service 59 32 8 0 1 0 0 91 1 75

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 35 14 9 4 2 1 72 14 411
2017 3 to 10 years in the federal public service 21 40 18 13 6 2 1 62 20 504
2017 11 to 20 years in the federal public service 17 39 20 17 5 1 0 58 22 265
2017 More than 20 years in the federal public service 16 44 17 12 8 2 2 62 20 63
2014 Less than 3 years in the federal public service 32 36 17 8 5 0 1 70 13 203
2014 3 to 10 years in the federal public service 26 43 13 10 6 1 0 70 16 540
2014 11 to 20 years in the federal public service 20 41 20 10 6 2 0 63 16 226
2014 More than 20 years in the federal public service 34 33 14 4 7 3 4 73 12 74
2011 Less than 3 years in the federal public service 38 37 12 7 4 2 0 77 11 512
2011 3 to 10 years in the federal public service 26 35 22 9 6 1 0 62 16 476
2011 11 to 20 years in the federal public service 29 38 16 10 5 1 1 68 15 157
2011 More than 20 years in the federal public service 27 33 16 20 4 0 0 60 24 75

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 3 8 22 25 31 4 7 63 12 413
2017 3 to 10 years in the federal public service 5 12 31 27 20 2 4 50 18 504
2017 11 to 20 years in the federal public service 6 15 36 20 18 2 4 40 22 262
2017 More than 20 years in the federal public service 8 8 28 28 16 2 10 50 19 63
2014 Less than 3 years in the federal public service 2 10 24 27 29 2 7 61 13 197
2014 3 to 10 years in the federal public service 6 14 29 25 21 1 3 48 21 532
2014 11 to 20 years in the federal public service 7 17 34 25 13 0 3 39 25 223
2014 More than 20 years in the federal public service 0 14 24 37 18 1 7 59 15 75
2011 Less than 3 years in the federal public service 2 7 26 23 30 3 8 60 11 512
2011 3 to 10 years in the federal public service 5 13 30 28 20 1 3 50 19 474
2011 11 to 20 years in the federal public service 4 11 31 26 22 1 4 51 17 159
2011 More than 20 years in the federal public service 3 19 35 24 16 0 3 42 22 74

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 8 16 23 36 7 5 67 15 413
2017 3 to 10 years in the federal public service 9 15 25 19 23 3 5 46 26 501
2017 11 to 20 years in the federal public service 9 20 30 18 17 2 4 38 31 261
2017 More than 20 years in the federal public service 8 10 29 26 16 5 7 47 20 63
2014 Less than 3 years in the federal public service 7 11 16 18 37 4 7 62 20 199
2014 3 to 10 years in the federal public service 10 15 24 21 25 1 3 48 27 530
2014 11 to 20 years in the federal public service 8 21 30 24 13 1 4 38 31 221
2014 More than 20 years in the federal public service 2 9 27 28 25 1 7 58 13 75
2011 Less than 3 years in the federal public service 4 7 19 22 37 5 6 66 12 509
2011 3 to 10 years in the federal public service 7 17 26 21 22 3 3 46 26 476
2011 11 to 20 years in the federal public service 6 15 26 19 25 3 6 48 23 158
2011 More than 20 years in the federal public service 4 23 26 30 15 0 3 46 28 74

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 3 7 18 18 32 9 13 64 13 411
2017 3 to 10 years in the federal public service 7 13 21 22 19 4 13 50 24 504
2017 11 to 20 years in the federal public service 8 18 29 17 14 4 9 36 31 261
2017 More than 20 years in the federal public service 9 11 27 22 13 6 13 43 24 63
2014 Less than 3 years in the federal public service 5 9 8 22 35 7 14 72 18 198
2014 3 to 10 years in the federal public service 8 14 21 19 22 7 9 49 27 532
2014 11 to 20 years in the federal public service 8 16 34 21 12 2 6 37 26 222
2014 More than 20 years in the federal public service 4 12 31 22 21 4 8 48 17 75
2011 Less than 3 years in the federal public service 3 8 15 16 31 11 15 64 15 511
2011 3 to 10 years in the federal public service 6 13 23 20 20 8 10 49 23 474
2011 11 to 20 years in the federal public service 8 16 21 18 22 4 11 47 28 159
2011 More than 20 years in the federal public service 14 15 26 19 15 4 8 38 32 74

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 1 3 11 27 42 4 11 82 5 410
2017 3 to 10 years in the federal public service 3 5 18 33 30 3 9 71 9 501
2017 11 to 20 years in the federal public service 4 11 26 28 25 1 5 57 15 263
2017 More than 20 years in the federal public service 6 6 29 33 17 2 7 56 13 62
2014 Less than 3 years in the federal public service 0 5 11 30 41 4 9 82 6 198
2014 3 to 10 years in the federal public service 3 7 23 33 27 1 7 65 11 533
2014 11 to 20 years in the federal public service 5 8 27 38 18 0 3 58 14 223
2014 More than 20 years in the federal public service 4 7 22 39 20 0 8 64 13 75
2011 Less than 3 years in the federal public service 2 5 13 23 42 5 11 78 7 511
2011 3 to 10 years in the federal public service 4 8 23 28 28 2 7 62 13 475
2011 11 to 20 years in the federal public service 6 7 27 33 23 0 3 58 14 159
2011 More than 20 years in the federal public service 4 9 32 35 16 0 3 53 14 74

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 2 5 15 22 41 4 12 75 8 413
2017 3 to 10 years in the federal public service 5 9 22 24 28 3 10 59 16 502
2017 11 to 20 years in the federal public service 9 14 23 23 23 1 7 50 25 262
2017 More than 20 years in the federal public service 8 15 17 26 25 0 9 56 25 63
2014 Less than 3 years in the federal public service 1 4 17 25 38 4 12 74 6 197
2014 3 to 10 years in the federal public service 7 12 23 24 27 1 7 55 21 531
2014 11 to 20 years in the federal public service 7 14 26 28 20 1 4 51 22 223
2014 More than 20 years in the federal public service 4 12 28 24 23 0 9 51 18 75
2011 Less than 3 years in the federal public service 3 5 13 19 41 5 14 75 9 511
2011 3 to 10 years in the federal public service 3 9 23 26 27 2 10 60 14 476
2011 11 to 20 years in the federal public service 2 10 25 24 29 1 9 59 13 158
2011 More than 20 years in the federal public service 4 11 31 31 18 0 5 51 16 74

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 10 17 16 33 9 10 61 18 413
2017 3 to 10 years in the federal public service 11 15 21 20 21 6 7 46 29 502
2017 11 to 20 years in the federal public service 11 11 27 22 19 4 5 45 25 262
2017 More than 20 years in the federal public service 7 2 17 25 25 9 15 66 11 63
2014 Less than 3 years in the federal public service 6 10 13 17 34 11 8 64 20 199
2014 3 to 10 years in the federal public service 11 17 19 16 22 7 8 45 33 532
2014 11 to 20 years in the federal public service 7 19 21 22 19 5 7 47 29 222
2014 More than 20 years in the federal public service 3 8 22 19 27 9 11 58 14 75
2011 Less than 3 years in the federal public service 5 10 20 15 28 13 9 56 19 510
2011 3 to 10 years in the federal public service 13 13 24 17 21 6 6 43 30 475
2011 11 to 20 years in the federal public service 8 11 18 26 27 4 6 58 21 158
2011 More than 20 years in the federal public service 7 7 28 24 19 5 9 51 16 74

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 5 9 21 20 31 4 8 59 17 413
2017 3 to 10 years in the federal public service 9 15 25 19 21 2 8 45 27 504
2017 11 to 20 years in the federal public service 11 16 28 17 18 4 6 39 29 262
2017 More than 20 years in the federal public service 9 10 24 20 21 6 11 49 22 63
2014 Less than 3 years in the federal public service 8 8 22 18 30 7 9 56 18 198
2014 3 to 10 years in the federal public service 10 14 27 18 21 5 6 43 26 532
2014 11 to 20 years in the federal public service 6 16 35 20 14 2 7 38 24 223
2014 More than 20 years in the federal public service 4 13 35 18 17 5 9 40 20 75

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 26 10 9 5 3 2 75 15 413
2017 3 to 10 years in the federal public service 33 26 13 14 11 3 1 61 26 507
2017 11 to 20 years in the federal public service 25 29 15 14 13 2 2 56 28 263
2017 More than 20 years in the federal public service 19 35 11 14 8 6 6 61 26 63
2014 Less than 3 years in the federal public service 42 27 12 6 4 7 1 75 11 201
2014 3 to 10 years in the federal public service 36 25 14 12 8 3 1 64 22 536
2014 11 to 20 years in the federal public service 30 29 17 10 10 2 1 61 21 221
2014 More than 20 years in the federal public service 33 31 13 8 7 1 6 70 16 76

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 50 31 8 7 2 1 2 83 9 414
2017 3 to 10 years in the federal public service 35 39 10 9 5 1 1 75 15 506
2017 11 to 20 years in the federal public service 28 45 11 8 4 3 1 76 12 264
2017 More than 20 years in the federal public service 27 51 10 0 3 2 8 85 4 63
2014 Less than 3 years in the federal public service 49 34 10 4 1 2 0 85 6 202
2014 3 to 10 years in the federal public service 33 39 13 9 4 1 1 74 14 535
2014 11 to 20 years in the federal public service 36 40 14 8 2 0 1 77 10 224
2014 More than 20 years in the federal public service 40 30 11 8 1 4 6 78 10 75

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 24 13 3 3 6 2 78 7 413
2017 3 to 10 years in the federal public service 35 29 16 5 6 6 2 70 13 506
2017 11 to 20 years in the federal public service 24 32 20 6 7 7 4 63 15 265
2017 More than 20 years in the federal public service 21 38 10 8 2 14 8 75 13 63
2014 Less than 3 years in the federal public service 48 27 12 3 2 5 2 81 6 200
2014 3 to 10 years in the federal public service 37 30 15 4 4 9 1 75 8 539
2014 11 to 20 years in the federal public service 34 25 16 7 6 7 5 67 15 226
2014 More than 20 years in the federal public service 25 26 19 3 1 17 8 69 6 75

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 33 10 4 3 2 1 82 7 411
2017 3 to 10 years in the federal public service 33 34 16 7 6 4 0 69 14 506
2017 11 to 20 years in the federal public service 26 37 15 12 5 4 1 66 18 264
2017 More than 20 years in the federal public service 14 56 13 3 7 6 2 76 11 63
2014 Less than 3 years in the federal public service 50 32 11 1 2 4 0 86 3 200
2014 3 to 10 years in the federal public service 31 38 15 8 2 5 0 73 11 539
2014 11 to 20 years in the federal public service 29 31 20 8 4 8 1 65 13 226
2014 More than 20 years in the federal public service 27 39 15 6 3 6 3 73 11 75
2011 Less than 3 years in the federal public service 47 29 11 5 3 4 0 80 8 511
2011 3 to 10 years in the federal public service 31 33 14 12 5 4 1 67 18 474
2011 11 to 20 years in the federal public service 27 33 14 10 6 8 2 66 18 159
2011 More than 20 years in the federal public service 17 32 29 8 3 11 0 55 12 75

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 56 30 7 4 2 0 0 87 6 413
2017 3 to 10 years in the federal public service 40 34 11 8 6 0 0 75 14 505
2017 11 to 20 years in the federal public service 31 38 12 11 7 0 1 70 18 265
2017 More than 20 years in the federal public service 25 46 14 6 7 0 2 72 13 63
2014 Less than 3 years in the federal public service 59 29 6 2 3 1 0 89 5 198
2014 3 to 10 years in the federal public service 44 37 10 5 4 0 0 81 9 539
2014 11 to 20 years in the federal public service 34 40 15 6 4 1 0 75 10 226
2014 More than 20 years in the federal public service 46 34 8 8 1 0 3 82 9 75
2011 Less than 3 years in the federal public service 59 27 8 3 2 1 0 87 5 511
2011 3 to 10 years in the federal public service 39 37 11 7 6 0 0 76 12 475
2011 11 to 20 years in the federal public service 38 38 9 8 6 1 0 77 13 159
2011 More than 20 years in the federal public service 33 39 17 8 1 1 0 73 9 75

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 25 16 8 6 9 12 62 18 413
2017 3 to 10 years in the federal public service 18 22 20 13 12 10 5 46 30 505
2017 11 to 20 years in the federal public service 15 25 19 15 14 5 6 45 33 264
2017 More than 20 years in the federal public service 16 21 27 11 11 6 8 42 26 63
2014 Less than 3 years in the federal public service 27 25 18 3 4 13 10 67 10 201
2014 3 to 10 years in the federal public service 21 27 18 12 8 6 8 55 24 538
2014 11 to 20 years in the federal public service 17 28 18 18 7 6 6 51 28 224
2014 More than 20 years in the federal public service 26 28 17 8 6 6 10 63 16 76

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 35 11 5 2 6 1 81 8 411
2017 3 to 10 years in the federal public service 31 37 15 7 2 6 1 74 10 505
2017 11 to 20 years in the federal public service 25 43 16 6 1 8 0 74 8 265
2017 More than 20 years in the federal public service 34 30 10 7 2 16 2 78 10 62
2014 Less than 3 years in the federal public service 36 32 19 6 3 5 0 71 10 202
2014 3 to 10 years in the federal public service 34 38 13 6 2 6 1 77 9 538
2014 11 to 20 years in the federal public service 32 37 17 3 2 7 2 76 5 225
2014 More than 20 years in the federal public service 39 33 10 1 0 11 6 87 1 75
2011 Less than 3 years in the federal public service 37 37 11 4 3 7 1 81 7 511
2011 3 to 10 years in the federal public service 30 36 16 6 2 8 2 73 9 476
2011 11 to 20 years in the federal public service 43 29 13 4 1 9 0 79 6 158
2011 More than 20 years in the federal public service 41 28 13 4 4 9 0 76 9 75

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 29 13 9 6 5 2 69 16 411
2017 3 to 10 years in the federal public service 30 34 10 11 8 4 2 68 21 507
2017 11 to 20 years in the federal public service 22 37 17 13 6 3 1 62 20 265
2017 More than 20 years in the federal public service 18 41 14 6 10 5 6 66 18 63
2014 Less than 3 years in the federal public service 38 30 12 7 6 7 1 73 13 202
2014 3 to 10 years in the federal public service 33 31 13 10 7 4 2 68 18 539
2014 11 to 20 years in the federal public service 28 33 15 10 6 5 3 67 17 223
2014 More than 20 years in the federal public service 30 40 10 6 4 5 6 79 11 75
2011 Less than 3 years in the federal public service 34 33 9 8 6 8 1 74 17 509
2011 3 to 10 years in the federal public service 30 36 11 9 8 4 2 70 19 474
2011 11 to 20 years in the federal public service 29 34 11 10 9 6 2 68 20 159
2011 More than 20 years in the federal public service 32 33 11 3 12 4 5 72 16 75

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 22 22 17 10 9 3 45 31 411
2017 3 to 10 years in the federal public service 13 31 18 16 12 7 3 49 31 505
2017 11 to 20 years in the federal public service 12 27 25 15 11 5 5 43 29 264
2017 More than 20 years in the federal public service 8 26 29 16 3 6 11 41 24 63
2014 Less than 3 years in the federal public service 14 21 21 18 11 11 3 41 34 201
2014 3 to 10 years in the federal public service 15 25 23 16 13 7 2 43 31 539
2014 11 to 20 years in the federal public service 13 22 24 18 11 5 8 39 33 225
2014 More than 20 years in the federal public service 16 31 22 10 7 9 6 55 19 75
2011 Less than 3 years in the federal public service 12 25 19 15 10 15 4 45 31 508
2011 3 to 10 years in the federal public service 10 25 23 14 14 8 6 41 33 475
2011 11 to 20 years in the federal public service 13 23 18 11 14 11 9 46 32 159
2011 More than 20 years in the federal public service 7 35 20 9 16 7 7 48 29 75

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 22 15 10 12 17 4 53 28 412
2017 3 to 10 years in the federal public service 14 20 15 18 20 11 1 39 44 507
2017 11 to 20 years in the federal public service 12 21 18 16 26 8 0 35 45 265
2017 More than 20 years in the federal public service 8 17 16 19 22 11 7 30 50 63
2014 Less than 3 years in the federal public service 22 22 20 11 10 13 2 52 25 203
2014 3 to 10 years in the federal public service 18 19 20 18 16 8 1 41 37 539
2014 11 to 20 years in the federal public service 13 23 15 18 22 9 1 39 44 226
2014 More than 20 years in the federal public service 16 37 7 8 16 12 3 62 29 75
2011 Less than 3 years in the federal public service 24 21 17 10 7 20 1 57 22 509
2011 3 to 10 years in the federal public service 14 24 17 17 17 10 1 43 38 473
2011 11 to 20 years in the federal public service 16 24 13 16 21 10 1 45 41 158
2011 More than 20 years in the federal public service 15 19 20 13 17 13 3 40 37 75

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 35 2 6 3 0 0 89 9 412
2017 3 to 10 years in the federal public service 36 45 4 11 4 0 0 81 15 504
2017 11 to 20 years in the federal public service 30 42 6 17 4 0 0 73 21 264
2017 More than 20 years in the federal public service 28 47 2 14 10 0 0 75 24 63
2014 Less than 3 years in the federal public service 47 41 2 8 2 0 0 88 10 198
2014 3 to 10 years in the federal public service 38 44 5 9 5 0 0 82 14 528
2014 11 to 20 years in the federal public service 24 49 7 16 4 0 0 73 20 221
2014 More than 20 years in the federal public service 42 36 7 8 6 0 0 79 14 72
2011 Less than 3 years in the federal public service 55 34 2 7 1 0 0 90 8 513
2011 3 to 10 years in the federal public service 40 43 6 8 3 0 0 84 10 476
2011 11 to 20 years in the federal public service 41 45 4 9 1 0 0 86 11 159
2011 More than 20 years in the federal public service 31 56 4 4 5 0 0 87 9 75

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 29 7 10 4 0 5 78 15 413
2017 3 to 10 years in the federal public service 34 32 10 10 7 0 6 71 18 506
2017 11 to 20 years in the federal public service 25 30 17 13 8 0 8 59 23 263
2017 More than 20 years in the federal public service 22 35 14 8 10 0 11 64 20 63
2014 Less than 3 years in the federal public service 48 29 6 10 3 0 3 80 14 196
2014 3 to 10 years in the federal public service 36 31 11 9 5 0 8 72 16 531
2014 11 to 20 years in the federal public service 20 39 14 10 11 0 7 63 22 223
2014 More than 20 years in the federal public service 35 26 12 12 8 0 6 65 22 75
2011 Less than 3 years in the federal public service 44 31 7 8 5 0 6 79 14 511
2011 3 to 10 years in the federal public service 33 28 10 12 8 0 8 67 22 476
2011 11 to 20 years in the federal public service 27 29 11 11 11 0 11 64 24 157
2011 More than 20 years in the federal public service 29 25 9 15 8 0 13 63 26 75

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 33 10 6 2 0 0 81 9 413
2017 3 to 10 years in the federal public service 36 35 10 12 6 0 0 71 19 505
2017 11 to 20 years in the federal public service 25 41 13 15 7 0 0 65 22 264
2017 More than 20 years in the federal public service 19 40 10 17 11 0 3 61 28 63
2014 Less than 3 years in the federal public service 47 33 8 6 5 0 0 80 11 199
2014 3 to 10 years in the federal public service 32 36 11 14 4 1 1 70 19 533
2014 11 to 20 years in the federal public service 27 33 15 14 10 1 0 61 24 223
2014 More than 20 years in the federal public service 32 39 10 6 10 0 2 73 16 75

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 85 12 1 1 1 0 0 97 1 412
2017 3 to 10 years in the federal public service 82 14 2 1 0 0 0 96 2 505
2017 11 to 20 years in the federal public service 71 23 3 2 0 0 1 94 2 262
2017 More than 20 years in the federal public service 79 13 5 3 0 0 0 92 3 62
2014 Less than 3 years in the federal public service 76 16 2 2 3 1 1 94 5 198
2014 3 to 10 years in the federal public service 81 13 3 1 1 0 0 95 2 533
2014 11 to 20 years in the federal public service 76 16 2 3 2 0 1 93 5 223
2014 More than 20 years in the federal public service 76 19 0 3 0 0 2 97 3 74
2011 Less than 3 years in the federal public service 88 9 1 1 1 0 0 97 2 513
2011 3 to 10 years in the federal public service 82 12 2 2 1 0 1 95 3 475
2011 11 to 20 years in the federal public service 88 9 1 0 1 0 0 97 1 158
2011 More than 20 years in the federal public service 91 8 1 0 0 0 0 99 0 75

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 70 9 4 1 3 0 14 91 4 412
2017 3 to 10 years in the federal public service 68 13 5 2 2 0 10 91 4 505
2017 11 to 20 years in the federal public service 67 15 5 2 1 0 10 91 3 263
2017 More than 20 years in the federal public service 76 6 3 3 2 0 10 91 5 63
2014 Less than 3 years in the federal public service 64 8 4 3 1 1 18 90 5 198
2014 3 to 10 years in the federal public service 73 9 4 1 1 0 12 93 3 532
2014 11 to 20 years in the federal public service 69 13 1 3 3 0 13 93 6 223
2014 More than 20 years in the federal public service 73 8 3 0 1 0 15 95 1 74
2011 Less than 3 years in the federal public service 72 7 2 2 1 1 16 95 3 513
2011 3 to 10 years in the federal public service 76 11 2 1 1 0 8 95 2 475
2011 11 to 20 years in the federal public service 86 6 2 0 1 0 6 97 1 159
2011 More than 20 years in the federal public service 89 4 1 0 0 0 5 99 0 75

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 73 8 7 2 3 1 7 88 5 414
2017 3 to 10 years in the federal public service 72 9 8 3 2 0 6 86 6 507
2017 11 to 20 years in the federal public service 73 13 3 1 3 0 7 93 4 265
2017 More than 20 years in the federal public service 76 7 3 3 2 0 10 91 5 63
2014 Less than 3 years in the federal public service 73 9 5 4 2 0 6 87 7 202
2014 3 to 10 years in the federal public service 75 12 4 2 2 0 5 92 4 538
2014 11 to 20 years in the federal public service 75 10 5 3 2 0 5 89 6 224
2014 More than 20 years in the federal public service 76 12 2 1 1 0 8 95 3 75
2011 Less than 3 years in the federal public service 77 10 3 4 2 2 3 92 6 511
2011 3 to 10 years in the federal public service 79 10 4 1 2 0 4 93 4 476
2011 11 to 20 years in the federal public service 79 7 3 3 1 1 7 93 4 157
2011 More than 20 years in the federal public service 81 5 3 1 1 1 7 94 3 75

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 80 10 3 1 2 1 4 94 3 414
2017 3 to 10 years in the federal public service 81 10 2 1 2 0 3 94 3 505
2017 11 to 20 years in the federal public service 82 11 3 0 1 0 3 96 1 264
2017 More than 20 years in the federal public service 94 2 2 0 2 0 2 97 2 63
2014 Less than 3 years in the federal public service 76 12 3 3 1 0 4 92 5 202
2014 3 to 10 years in the federal public service 82 10 3 1 1 0 3 94 3 537
2014 11 to 20 years in the federal public service 82 8 3 2 2 0 3 93 4 224
2014 More than 20 years in the federal public service 92 5 0 0 2 0 1 98 2 76
2011 Less than 3 years in the federal public service 82 9 3 1 2 1 3 95 3 511
2011 3 to 10 years in the federal public service 87 7 1 1 1 0 2 96 3 476
2011 11 to 20 years in the federal public service 89 3 2 1 1 0 4 96 2 158
2011 More than 20 years in the federal public service 88 5 1 0 1 0 4 97 1 75

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 10 7 2 2 5 9 87 5 413
2017 3 to 10 years in the federal public service 63 14 7 4 2 1 10 86 6 506
2017 11 to 20 years in the federal public service 66 16 4 2 2 1 10 92 4 264
2017 More than 20 years in the federal public service 75 13 6 0 2 2 3 92 2 63
2014 Less than 3 years in the federal public service 62 14 10 4 2 3 7 83 6 202
2014 3 to 10 years in the federal public service 70 12 5 3 2 1 7 90 5 537
2014 11 to 20 years in the federal public service 65 14 4 2 3 1 10 90 5 226
2014 More than 20 years in the federal public service 70 10 6 0 1 0 13 92 1 75

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 73 10 4 3 3 4 4 89 6 412
2017 3 to 10 years in the federal public service 71 10 6 4 4 2 3 85 8 507
2017 11 to 20 years in the federal public service 74 12 5 1 4 2 2 89 5 265
2017 More than 20 years in the federal public service 77 11 7 0 2 0 3 91 2 63
2014 Less than 3 years in the federal public service 66 14 7 5 3 3 3 85 8 200
2014 3 to 10 years in the federal public service 73 12 4 4 2 3 2 90 6 539
2014 11 to 20 years in the federal public service 67 14 6 4 3 1 5 87 7 225
2014 More than 20 years in the federal public service 75 12 4 0 2 1 4 93 3 75
2011 Less than 3 years in the federal public service 80 9 3 3 1 2 1 93 5 511
2011 3 to 10 years in the federal public service 78 11 3 3 3 1 2 92 6 475
2011 11 to 20 years in the federal public service 83 9 0 2 1 2 3 97 3 158
2011 More than 20 years in the federal public service 84 11 0 1 0 0 4 99 1 75

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 85 412
2017 3 to 10 years in the federal public service 21 79 504
2017 11 to 20 years in the federal public service 24 76 264
2017 More than 20 years in the federal public service 30 70 62
2014 Less than 3 years in the federal public service 16 84 197
2014 3 to 10 years in the federal public service 24 76 540
2014 11 to 20 years in the federal public service 25 75 224
2014 More than 20 years in the federal public service 21 79 76

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 60
2017 3 to 10 years in the federal public service 37 103
2017 11 to 20 years in the federal public service 30 64
2014 Less than 3 years in the federal public service 38 32
2014 3 to 10 years in the federal public service 41 129
2014 11 to 20 years in the federal public service 27 53

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 55 60
2017 3 to 10 years in the federal public service 53 103
2017 11 to 20 years in the federal public service 65 64
2017 More than 20 years in the federal public service 73 18
2014 Less than 3 years in the federal public service 50 32
2014 3 to 10 years in the federal public service 64 129
2014 11 to 20 years in the federal public service 64 53
2014 More than 20 years in the federal public service 63 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 8 103
2014 Less than 3 years in the federal public service 0 32
2014 3 to 10 years in the federal public service 6 129

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 60
2017 3 to 10 years in the federal public service 0 103
2017 11 to 20 years in the federal public service 0 64
2017 More than 20 years in the federal public service 0 18
2014 Less than 3 years in the federal public service 0 32
2014 11 to 20 years in the federal public service 0 53
2014 More than 20 years in the federal public service 0 16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 64
2014 Less than 3 years in the federal public service 0 32
2014 More than 20 years in the federal public service 0 16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 60
2017 3 to 10 years in the federal public service 32 103
2017 11 to 20 years in the federal public service 37 64
2014 Less than 3 years in the federal public service 44 32
2014 3 to 10 years in the federal public service 43 129
2014 11 to 20 years in the federal public service 37 53
2014 More than 20 years in the federal public service 31 16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 Less than 3 years in the federal public service 0 32
2014 3 to 10 years in the federal public service 5 129
2014 11 to 20 years in the federal public service 9 53
2014 More than 20 years in the federal public service 0 16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 60
2017 3 to 10 years in the federal public service 40 104
2017 11 to 20 years in the federal public service 57 64
2017 More than 20 years in the federal public service 34 18
2014 Less than 3 years in the federal public service 30 32
2014 3 to 10 years in the federal public service 46 129
2014 11 to 20 years in the federal public service 38 53
2014 More than 20 years in the federal public service 39 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 18 60
2017 3 to 10 years in the federal public service 34 104
2017 11 to 20 years in the federal public service 43 64
2017 More than 20 years in the federal public service 26 18
2014 Less than 3 years in the federal public service 33 32
2014 3 to 10 years in the federal public service 34 129
2014 11 to 20 years in the federal public service 52 53

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 60
2017 3 to 10 years in the federal public service 24 104
2017 11 to 20 years in the federal public service 36 64
2014 Less than 3 years in the federal public service 17 32
2014 3 to 10 years in the federal public service 27 129
2014 11 to 20 years in the federal public service 32 53

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 60
2017 3 to 10 years in the federal public service 38 104
2017 11 to 20 years in the federal public service 33 64
2017 More than 20 years in the federal public service 33 18
2014 Less than 3 years in the federal public service 22 32
2014 3 to 10 years in the federal public service 24 129
2014 11 to 20 years in the federal public service 36 53

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 60
2017 3 to 10 years in the federal public service 21 104
2017 11 to 20 years in the federal public service 25 64
2014 3 to 10 years in the federal public service 21 129
2014 11 to 20 years in the federal public service 21 53

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 60
2017 3 to 10 years in the federal public service 75 104
2017 11 to 20 years in the federal public service 61 64
2017 More than 20 years in the federal public service 52 18
2014 Less than 3 years in the federal public service 56 32
2014 3 to 10 years in the federal public service 66 129
2014 11 to 20 years in the federal public service 65 53
2014 More than 20 years in the federal public service 57 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 60
2017 3 to 10 years in the federal public service 30 104
2017 11 to 20 years in the federal public service 26 64
2017 More than 20 years in the federal public service 32 18
2014 3 to 10 years in the federal public service 23 129
2014 11 to 20 years in the federal public service 25 53
2014 More than 20 years in the federal public service 0 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 Less than 3 years in the federal public service 0 32

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 60
2017 3 to 10 years in the federal public service 18 104
2014 Less than 3 years in the federal public service 19 32
2014 3 to 10 years in the federal public service 14 129
2014 11 to 20 years in the federal public service 12 53

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 25 60
2017 3 to 10 years in the federal public service 21 104
2017 11 to 20 years in the federal public service 22 64
2014 Less than 3 years in the federal public service 17 32
2014 3 to 10 years in the federal public service 19 129
2014 11 to 20 years in the federal public service 28 53
2014 More than 20 years in the federal public service 0 16

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 60
2017 3 to 10 years in the federal public service 40 104
2017 11 to 20 years in the federal public service 50 64
2017 More than 20 years in the federal public service 33 18
2014 Less than 3 years in the federal public service 42 32
2014 3 to 10 years in the federal public service 42 129
2014 11 to 20 years in the federal public service 44 53
2014 More than 20 years in the federal public service 31 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 60
2017 3 to 10 years in the federal public service 31 104
2017 11 to 20 years in the federal public service 33 64
2014 Less than 3 years in the federal public service 38 32
2014 3 to 10 years in the federal public service 42 129
2014 11 to 20 years in the federal public service 42 53

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 60
2017 3 to 10 years in the federal public service 7 104
2017 11 to 20 years in the federal public service 13 64
2017 More than 20 years in the federal public service 27 18
2014 Less than 3 years in the federal public service 21 32
2014 3 to 10 years in the federal public service 14 129
2014 11 to 20 years in the federal public service 17 53

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 60
2017 3 to 10 years in the federal public service 64 104
2017 11 to 20 years in the federal public service 59 64
2017 More than 20 years in the federal public service 57 18
2014 Less than 3 years in the federal public service 60 32
2014 3 to 10 years in the federal public service 68 129
2014 11 to 20 years in the federal public service 60 53
2014 More than 20 years in the federal public service 65 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 10 60
2017 3 to 10 years in the federal public service 17 104
2017 11 to 20 years in the federal public service 20 64
2014 Less than 3 years in the federal public service 24 32
2014 3 to 10 years in the federal public service 15 129
2014 11 to 20 years in the federal public service 20 53
2014 More than 20 years in the federal public service 28 16

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 104
2014 Less than 3 years in the federal public service 0 32
2014 3 to 10 years in the federal public service 7 129

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 60
2017 3 to 10 years in the federal public service 24 104
2017 11 to 20 years in the federal public service 25 64
2017 More than 20 years in the federal public service 38 18
2014 3 to 10 years in the federal public service 22 129
2014 11 to 20 years in the federal public service 25 53
2014 More than 20 years in the federal public service 28 16

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 8 104
2014 3 to 10 years in the federal public service 5 129
2014 11 to 20 years in the federal public service 10 53

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 60
2017 3 to 10 years in the federal public service 9 104
2017 More than 20 years in the federal public service 26 18
2014 3 to 10 years in the federal public service 11 129

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 60
2017 3 to 10 years in the federal public service 9 104
2017 11 to 20 years in the federal public service 14 64
2014 3 to 10 years in the federal public service 16 129
2014 11 to 20 years in the federal public service 22 53

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 104
2017 11 to 20 years in the federal public service 13 64
2017 More than 20 years in the federal public service 0 18
2014 Less than 3 years in the federal public service 15 32
2014 3 to 10 years in the federal public service 11 129
2014 11 to 20 years in the federal public service 12 53

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 60
2017 3 to 10 years in the federal public service 20 104
2017 11 to 20 years in the federal public service 25 64
2014 Less than 3 years in the federal public service 27 32
2014 3 to 10 years in the federal public service 20 129
2014 11 to 20 years in the federal public service 25 53

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 53
2017 3 to 10 years in the federal public service 20 94
2014 Less than 3 years in the federal public service 18 29
2014 3 to 10 years in the federal public service 12 112
2014 11 to 20 years in the federal public service 12 48

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 53
2017 3 to 10 years in the federal public service 21 94
2017 11 to 20 years in the federal public service 10 60
2014 Less than 3 years in the federal public service 22 29
2014 3 to 10 years in the federal public service 22 112

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 13 94
2014 3 to 10 years in the federal public service 11 112
2014 11 to 20 years in the federal public service 19 48

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 11 94
2014 More than 20 years in the federal public service 0 13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 53
2017 3 to 10 years in the federal public service 10 94
2017 11 to 20 years in the federal public service 10 60
2014 3 to 10 years in the federal public service 13 112
2014 11 to 20 years in the federal public service 25 48

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 11 94
2014 3 to 10 years in the federal public service 10 112

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 0 112
2014 More than 20 years in the federal public service 0 13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 53
2017 3 to 10 years in the federal public service 11 94
2017 11 to 20 years in the federal public service 13 60
2017 More than 20 years in the federal public service 0 12
2014 Less than 3 years in the federal public service 26 29
2014 3 to 10 years in the federal public service 14 112
2014 More than 20 years in the federal public service 0 13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 18 94
2017 More than 20 years in the federal public service 0 12
2014 3 to 10 years in the federal public service 9 112
2014 11 to 20 years in the federal public service 13 48

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 53
2017 3 to 10 years in the federal public service 15 94
2017 11 to 20 years in the federal public service 25 60
2017 More than 20 years in the federal public service 0 12
2014 Less than 3 years in the federal public service 33 29
2014 3 to 10 years in the federal public service 26 112
2014 11 to 20 years in the federal public service 25 48

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 53
2017 11 to 20 years in the federal public service 10 60
2014 11 to 20 years in the federal public service 18 48
2014 More than 20 years in the federal public service 0 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 53
2017 3 to 10 years in the federal public service 34 94
2017 11 to 20 years in the federal public service 36 60
2014 Less than 3 years in the federal public service 37 29
2014 3 to 10 years in the federal public service 41 112
2014 11 to 20 years in the federal public service 37 48

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in the federal public service 0 12
2014 Less than 3 years in the federal public service 0 29
2014 More than 20 years in the federal public service 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 53
2017 3 to 10 years in the federal public service 54 94
2017 11 to 20 years in the federal public service 65 60
2017 More than 20 years in the federal public service 42 12
2014 Less than 3 years in the federal public service 52 29
2014 3 to 10 years in the federal public service 59 112
2014 11 to 20 years in the federal public service 54 48

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 53
2017 More than 20 years in the federal public service 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 53
2017 3 to 10 years in the federal public service 22 94
2017 11 to 20 years in the federal public service 27 60
2014 3 to 10 years in the federal public service 19 112
2014 11 to 20 years in the federal public service 25 48
2014 More than 20 years in the federal public service 38 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 98 2 60
2017 3 to 10 years in the federal public service 97 3 104
2017 11 to 20 years in the federal public service 98 2 64
2017 More than 20 years in the federal public service 100 0 17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 14 11 12 3 5 41 13 57 17 413
2017 3 to 10 years in the federal public service 12 15 20 7 8 32 6 44 24 505
2017 11 to 20 years in the federal public service 11 15 20 12 10 26 5 38 32 264
2017 More than 20 years in the federal public service 10 30 8 0 13 33 6 66 21 63
2014 Less than 3 years in the federal public service 14 16 20 2 3 38 7 54 10 198
2014 3 to 10 years in the federal public service 11 15 21 9 7 29 7 41 26 539
2014 11 to 20 years in the federal public service 13 14 18 8 10 29 9 43 28 224
2014 More than 20 years in the federal public service 12 22 16 8 6 30 6 54 22 76

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 25 11 3 5 17 4 76 10 414
2017 3 to 10 years in the federal public service 23 28 17 9 6 15 2 61 18 504
2017 11 to 20 years in the federal public service 17 30 20 11 8 12 3 54 22 263
2017 More than 20 years in the federal public service 17 38 8 3 12 15 6 71 19 63
2014 Less than 3 years in the federal public service 29 27 17 3 3 21 0 71 8 202
2014 3 to 10 years in the federal public service 25 32 18 6 6 12 2 65 14 540
2014 11 to 20 years in the federal public service 23 25 22 7 4 16 4 59 14 225
2014 More than 20 years in the federal public service 19 31 19 3 2 19 5 67 7 76
2011 Less than 3 years in the federal public service 39 32 14 2 2 12 0 80 5 511
2011 3 to 10 years in the federal public service 34 30 17 7 4 7 1 70 12 472
2011 11 to 20 years in the federal public service 33 27 15 6 4 12 3 70 13 156
2011 More than 20 years in the federal public service 32 24 16 5 3 16 3 70 10 74

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 93 413
2017 3 to 10 years in the federal public service 7 93 502
2017 11 to 20 years in the federal public service 10 90 263
2014 Less than 3 years in the federal public service 7 93 200
2014 3 to 10 years in the federal public service 9 91 537
2014 11 to 20 years in the federal public service 10 90 224

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 28 36
2014 3 to 10 years in the federal public service 42 48
2014 11 to 20 years in the federal public service 26 20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 76 30
2017 3 to 10 years in the federal public service 75 36
2017 11 to 20 years in the federal public service 89 25
2014 Less than 3 years in the federal public service 56 14
2014 3 to 10 years in the federal public service 73 48
2014 11 to 20 years in the federal public service 86 20

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 0 36
2014 Less than 3 years in the federal public service 0 14
2014 11 to 20 years in the federal public service 0 20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 0 36
2017 11 to 20 years in the federal public service 0 25
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 48
2014 11 to 20 years in the federal public service 0 20

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 36
2017 11 to 20 years in the federal public service 0 25

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 30
2017 3 to 10 years in the federal public service 19 36
2014 3 to 10 years in the federal public service 29 48

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 25
2014 3 to 10 years in the federal public service 13 48

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 30
2017 3 to 10 years in the federal public service 15 36
2017 11 to 20 years in the federal public service 22 25
2014 3 to 10 years in the federal public service 18 48

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 30
2017 3 to 10 years in the federal public service 23 36
2017 11 to 20 years in the federal public service 19 25
2014 3 to 10 years in the federal public service 29 48
2014 11 to 20 years in the federal public service 26 20

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 15 48

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 15 36
2014 3 to 10 years in the federal public service 11 48

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 30
2017 3 to 10 years in the federal public service 26 36
2014 3 to 10 years in the federal public service 18 48

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 30
2017 3 to 10 years in the federal public service 28 36
2014 3 to 10 years in the federal public service 16 48
2014 11 to 20 years in the federal public service 32 20

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2014 Less than 3 years in the federal public service 0 14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 17 36
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 11 48
2014 11 to 20 years in the federal public service 28 20

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 30
2017 3 to 10 years in the federal public service 24 36
2017 11 to 20 years in the federal public service 25 25
2014 3 to 10 years in the federal public service 19 48
2014 11 to 20 years in the federal public service 30 20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2017 3 to 10 years in the federal public service 0 36
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 48

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 24 36
2014 3 to 10 years in the federal public service 37 48
2014 11 to 20 years in the federal public service 23 20

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 30
2017 3 to 10 years in the federal public service 36 36
2017 11 to 20 years in the federal public service 27 25
2014 3 to 10 years in the federal public service 37 48
2014 11 to 20 years in the federal public service 49 20

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 19 36
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 11 48

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 48

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 28 36
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 19 48
2014 11 to 20 years in the federal public service 30 20

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30
2014 Less than 3 years in the federal public service 0 14
2014 11 to 20 years in the federal public service 0 20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 9 48

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in the federal public service 11 48

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 30

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 53 30
2017 3 to 10 years in the federal public service 39 36
2017 11 to 20 years in the federal public service 56 25
2014 Less than 3 years in the federal public service 71 14
2014 3 to 10 years in the federal public service 50 48
2014 11 to 20 years in the federal public service 37 20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 32
2014 3 to 10 years in the federal public service 11 42

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 25
2014 Less than 3 years in the federal public service 37 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 Less than 3 years in the federal public service 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 25
2017 3 to 10 years in the federal public service 0 32
2017 11 to 20 years in the federal public service 0 23
2014 Less than 3 years in the federal public service 0 14
2014 11 to 20 years in the federal public service 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 32

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 25
2017 11 to 20 years in the federal public service 0 23

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 32
2017 11 to 20 years in the federal public service 0 23
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 42

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 15 32
2014 Less than 3 years in the federal public service 56 14
2014 3 to 10 years in the federal public service 23 42

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 25

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 25
2017 3 to 10 years in the federal public service 41 32
2017 11 to 20 years in the federal public service 26 23
2014 3 to 10 years in the federal public service 24 42
2014 11 to 20 years in the federal public service 32 18

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 12 42

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 25
2017 3 to 10 years in the federal public service 66 32
2017 11 to 20 years in the federal public service 44 23
2014 3 to 10 years in the federal public service 43 42
2014 11 to 20 years in the federal public service 49 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 32
2017 11 to 20 years in the federal public service 0 23
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 42

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 25
2017 3 to 10 years in the federal public service 58 32
2017 11 to 20 years in the federal public service 82 23
2014 Less than 3 years in the federal public service 52 14
2014 3 to 10 years in the federal public service 74 42
2014 11 to 20 years in the federal public service 66 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 25
2017 11 to 20 years in the federal public service 0 23

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 25
2017 3 to 10 years in the federal public service 18 32
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 14 42
2014 11 to 20 years in the federal public service 31 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 89 11 30
2017 3 to 10 years in the federal public service 97 3 35
2017 11 to 20 years in the federal public service 100 0 25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 17 12 13 2 3 41 12 62 11 410
2017 3 to 10 years in the federal public service 13 16 21 3 5 37 5 50 15 504
2017 11 to 20 years in the federal public service 11 19 21 4 6 34 5 48 17 264
2017 More than 20 years in the federal public service 11 17 13 5 2 42 11 59 14 63
2014 Less than 3 years in the federal public service 15 15 21 2 2 37 8 55 7 200
2014 3 to 10 years in the federal public service 14 17 20 3 3 38 5 55 11 537
2014 11 to 20 years in the federal public service 13 13 17 4 6 39 8 50 18 221
2014 More than 20 years in the federal public service 12 16 17 2 2 44 6 56 9 76

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 28 10 2 3 17 2 81 6 410
2017 3 to 10 years in the federal public service 26 29 17 5 4 18 2 68 11 504
2017 11 to 20 years in the federal public service 19 35 16 3 6 19 1 68 11 264
2017 More than 20 years in the federal public service 16 29 11 5 3 27 9 70 13 63
2014 Less than 3 years in the federal public service 34 25 16 1 0 20 2 77 2 202
2014 3 to 10 years in the federal public service 29 31 14 4 3 18 1 75 8 538
2014 11 to 20 years in the federal public service 21 25 15 6 4 25 4 65 14 224
2014 More than 20 years in the federal public service 24 29 13 2 2 24 5 75 6 76
2011 Less than 3 years in the federal public service 45 25 11 3 1 15 0 83 4 513
2011 3 to 10 years in the federal public service 37 32 15 3 4 9 1 76 7 475
2011 11 to 20 years in the federal public service 39 26 11 3 2 16 3 80 6 157
2011 More than 20 years in the federal public service 33 31 11 5 0 17 3 80 7 75

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 84 413
2017 3 to 10 years in the federal public service 23 77 505
2017 11 to 20 years in the federal public service 22 78 264
2017 More than 20 years in the federal public service 14 86 63
2014 Less than 3 years in the federal public service 17 83 197
2014 3 to 10 years in the federal public service 18 82 537
2014 11 to 20 years in the federal public service 16 84 224
2014 More than 20 years in the federal public service 10 90 72

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 71 29 67
2017 3 to 10 years in the federal public service 76 24 112
2017 11 to 20 years in the federal public service 70 30 58
2014 Less than 3 years in the federal public service 89 11 35
2014 3 to 10 years in the federal public service 82 18 97
2014 11 to 20 years in the federal public service 74 26 35

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 29 6 8 7 2 0 78 15 48
2017 3 to 10 years in the federal public service 43 26 3 17 9 1 0 70 27 85
2017 11 to 20 years in the federal public service 40 42 0 8 8 2 0 84 16 39
2014 Less than 3 years in the federal public service 45 38 3 14 0 0 0 83 14 31
2014 3 to 10 years in the federal public service 37 33 7 12 7 2 1 73 20 80
2014 11 to 20 years in the federal public service 34 36 11 9 7 3 0 72 16 24

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 14 43 14 18 7 3 1 60 26 414
2017 3 to 10 years in the federal public service 19 50 13 13 3 2 1 70 17 507
2017 11 to 20 years in the federal public service 27 51 11 9 2 0 0 77 12 265
2017 More than 20 years in the federal public service 25 51 11 6 0 5 2 82 7 63
2014 Less than 3 years in the federal public service 15 36 15 16 12 4 2 54 30 201
2014 3 to 10 years in the federal public service 21 43 15 12 6 1 1 65 19 540
2014 11 to 20 years in the federal public service 30 47 11 6 5 1 0 78 10 225
2014 More than 20 years in the federal public service 24 54 6 10 2 3 0 81 13 76
2011 Less than 3 years in the federal public service 15 38 15 20 9 2 1 55 30 512
2011 3 to 10 years in the federal public service 17 53 13 12 4 0 0 71 16 476
2011 11 to 20 years in the federal public service 21 56 11 9 1 1 2 79 10 159
2011 More than 20 years in the federal public service 29 51 9 5 3 1 1 82 8 75

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 21 18 7 6 33 7 48 22 414
2017 3 to 10 years in the federal public service 9 22 23 13 10 19 4 40 30 506
2017 11 to 20 years in the federal public service 8 29 22 17 11 12 2 42 32 264
2017 More than 20 years in the federal public service 13 25 16 16 8 19 3 49 31 63
2014 Less than 3 years in the federal public service 11 21 18 10 9 28 2 47 28 203
2014 3 to 10 years in the federal public service 11 21 20 16 13 17 3 40 35 540
2014 11 to 20 years in the federal public service 11 27 19 14 13 13 3 45 32 226
2014 More than 20 years in the federal public service 11 36 26 11 4 10 2 53 17 76
2011 Less than 3 years in the federal public service 10 17 19 7 5 36 6 47 20 512
2011 3 to 10 years in the federal public service 9 34 22 14 7 15 1 50 24 476
2011 11 to 20 years in the federal public service 12 39 19 9 6 11 3 59 18 159
2011 More than 20 years in the federal public service 20 33 20 8 5 11 3 62 15 75

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 28 28 11 3 2 25 2 77 8 412
2017 3 to 10 years in the federal public service 30 30 17 5 4 13 0 69 11 507
2017 11 to 20 years in the federal public service 27 35 17 8 3 9 0 68 13 265
2017 More than 20 years in the federal public service 35 30 11 8 2 13 2 76 11 63
2014 Less than 3 years in the federal public service 27 28 16 6 1 21 1 71 8 202
2014 3 to 10 years in the federal public service 28 35 16 6 2 13 1 73 9 538
2014 11 to 20 years in the federal public service 21 37 16 8 4 14 0 68 13 226
2014 More than 20 years in the federal public service 44 28 13 7 0 8 0 79 7 76
2011 Less than 3 years in the federal public service 28 24 14 2 1 31 1 75 5 510
2011 3 to 10 years in the federal public service 27 34 18 6 3 12 0 70 10 476
2011 11 to 20 years in the federal public service 33 31 14 7 3 9 3 73 11 159
2011 More than 20 years in the federal public service 35 33 9 9 1 11 1 77 12 75

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 27 12 4 3 26 1 74 9 414
2017 3 to 10 years in the federal public service 24 28 20 8 7 13 0 60 17 506
2017 11 to 20 years in the federal public service 18 33 17 12 8 12 0 59 22 265
2017 More than 20 years in the federal public service 19 35 17 11 6 9 2 61 20 63
2014 Less than 3 years in the federal public service 25 24 15 7 2 25 1 67 12 203
2014 3 to 10 years in the federal public service 22 27 19 9 5 16 1 60 17 537
2014 11 to 20 years in the federal public service 17 39 15 12 4 14 0 65 18 225
2014 More than 20 years in the federal public service 37 28 16 2 4 12 0 74 8 76
2011 Less than 3 years in the federal public service 30 21 12 4 2 30 1 74 9 512
2011 3 to 10 years in the federal public service 20 35 19 9 4 13 0 63 15 476
2011 11 to 20 years in the federal public service 25 35 13 9 5 13 1 69 16 159
2011 More than 20 years in the federal public service 28 33 15 9 1 12 1 71 12 75
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 23 12 8 6 1 1 73 14 413
2017 3 to 10 years in the federal public service 39 27 15 9 9 1 1 67 18 506
2017 11 to 20 years in the federal public service 34 31 14 10 10 0 1 66 20 265
2017 More than 20 years in the federal public service 37 35 11 5 8 2 2 75 13 63

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 28 14 6 4 4 1 76 10 413
2017 3 to 10 years in the federal public service 36 27 19 8 7 2 1 65 15 504
2017 11 to 20 years in the federal public service 32 30 17 9 10 1 0 63 19 264
2017 More than 20 years in the federal public service 41 29 16 5 5 3 2 73 10 63

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 28 19 16 12 10 1 48 31 413
2017 3 to 10 years in the federal public service 15 29 24 12 16 4 1 45 30 506
2017 11 to 20 years in the federal public service 11 31 26 12 11 7 1 46 25 265
2017 More than 20 years in the federal public service 17 29 18 11 15 8 2 51 29 63

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 18 32 18 16 11 4 1 53 28 414
2017 3 to 10 years in the federal public service 15 25 19 16 19 4 2 43 37 506
2017 11 to 20 years in the federal public service 10 31 22 19 14 2 2 42 35 265
2017 More than 20 years in the federal public service 8 35 23 10 13 3 8 49 25 63

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 21 22 10 12 0 1 56 22 414
2017 3 to 10 years in the federal public service 28 26 21 13 11 1 0 55 24 505
2017 11 to 20 years in the federal public service 29 21 25 12 11 0 1 51 24 264
2017 More than 20 years in the federal public service 40 27 15 10 7 2 0 68 17 63

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 25 13 2 3 0 2 81 6 413
2017 3 to 10 years in the federal public service 48 24 17 6 1 1 4 75 7 504
2017 11 to 20 years in the federal public service 44 27 14 8 2 1 4 75 10 265
2017 More than 20 years in the federal public service 48 29 8 8 3 0 3 79 12 63

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 19 7 3 3 1 5 86 6 414
2017 3 to 10 years in the federal public service 51 24 12 4 2 0 7 80 6 501
2017 11 to 20 years in the federal public service 39 30 17 5 3 1 5 73 9 264
2017 More than 20 years in the federal public service 46 25 16 7 3 0 3 73 10 63

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 68 15 5 2 2 3 4 90 4 413
2017 3 to 10 years in the federal public service 56 21 8 4 1 3 5 84 6 503
2017 11 to 20 years in the federal public service 52 20 11 5 3 3 5 79 9 265
2017 More than 20 years in the federal public service 63 13 6 7 0 3 8 85 8 63

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 68 12 4 2 1 1 11 91 4 414
2017 3 to 10 years in the federal public service 62 12 7 1 2 0 16 88 3 501
2017 11 to 20 years in the federal public service 53 17 7 2 1 0 20 88 4 265
2017 More than 20 years in the federal public service 57 23 8 3 0 2 7 87 4 61

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 26 20 12 8 0 1 59 20 414
2017 3 to 10 years in the federal public service 31 28 17 11 12 0 1 60 23 505
2017 11 to 20 years in the federal public service 25 35 20 11 7 0 2 61 18 263
2017 More than 20 years in the federal public service 35 32 18 8 3 0 3 69 12 62

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 24 19 8 7 1 4 65 15 413
2017 3 to 10 years in the federal public service 29 27 18 13 9 1 3 58 23 505
2017 11 to 20 years in the federal public service 21 29 24 15 8 1 2 51 24 264
2017 More than 20 years in the federal public service 29 24 21 11 10 0 5 55 23 62

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 55 22 11 5 4 0 4 79 10 412
2017 3 to 10 years in the federal public service 40 26 17 8 5 1 3 69 14 505
2017 11 to 20 years in the federal public service 27 32 25 8 5 1 2 61 13 264
2017 More than 20 years in the federal public service 31 29 16 9 10 2 5 63 20 63

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 22 15 6 6 0 3 72 12 414
2017 3 to 10 years in the federal public service 43 27 12 10 6 1 1 71 16 505
2017 11 to 20 years in the federal public service 35 36 18 6 4 0 1 72 10 264
2017 More than 20 years in the federal public service 44 30 12 5 7 2 2 76 12 63

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 52 27 12 4 2 0 2 81 7 414
2017 3 to 10 years in the federal public service 55 26 9 4 2 1 3 85 7 503
2017 11 to 20 years in the federal public service 48 29 14 4 1 1 3 80 6 264
2017 More than 20 years in the federal public service 44 30 11 3 7 2 4 77 11 63

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 57 19 12 4 4 0 3 79 9 413
2017 3 to 10 years in the federal public service 48 21 14 7 5 0 5 73 13 506
2017 11 to 20 years in the federal public service 41 28 13 8 3 0 7 74 12 263
2017 More than 20 years in the federal public service 40 28 14 6 3 0 8 74 10 63

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 76 11 4 2 3 1 3 90 6 411
2017 3 to 10 years in the federal public service 70 13 7 3 3 1 3 87 6 504
2017 11 to 20 years in the federal public service 63 16 9 5 4 1 4 82 9 264
2017 More than 20 years in the federal public service 52 27 6 5 2 0 8 86 7 63

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 77 14 2 3 1 0 3 94 4 414
2017 3 to 10 years in the federal public service 70 18 5 2 2 0 3 91 4 504
2017 11 to 20 years in the federal public service 62 26 7 2 1 0 2 91 3 265
2017 More than 20 years in the federal public service 69 17 3 2 0 0 8 94 2 63

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 65 16 8 3 4 0 2 83 8 413
2017 3 to 10 years in the federal public service 56 20 10 5 7 0 2 77 12 502
2017 11 to 20 years in the federal public service 49 20 17 7 5 0 1 71 12 264
2017 More than 20 years in the federal public service 39 33 13 6 5 0 5 76 11 63

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 2 1 1 0 0 38 98 1 410
2017 3 to 10 years in the federal public service 45 5 2 2 0 0 46 93 4 504
2017 11 to 20 years in the federal public service 37 11 2 0 1 0 49 94 1 262
2017 More than 20 years in the federal public service 19 11 4 2 0 0 64 84 5 62

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 61 16 9 4 2 0 8 83 7 414
2017 3 to 10 years in the federal public service 46 22 10 7 5 0 10 76 13 506
2017 11 to 20 years in the federal public service 46 19 15 6 2 0 12 74 9 263
2017 More than 20 years in the federal public service 44 24 11 5 3 2 11 77 10 62

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 18 20 11 19 0 1 49 31 413
2017 3 to 10 years in the federal public service 21 21 14 18 24 1 1 43 43 506
2017 11 to 20 years in the federal public service 28 19 21 14 16 0 2 47 31 265
2017 More than 20 years in the federal public service 46 18 13 12 10 0 2 66 22 62

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 25 14 6 4 0 3 76 10 414
2017 3 to 10 years in the federal public service 52 28 10 4 3 1 2 82 8 506
2017 11 to 20 years in the federal public service 46 34 10 4 1 0 5 84 6 264
2017 More than 20 years in the federal public service 63 29 2 0 5 0 2 94 5 62

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 37 27 11 4 0 1 57 15 413
2017 3 to 10 years in the federal public service 18 34 28 12 7 0 0 52 20 506
2017 11 to 20 years in the federal public service 10 31 44 8 6 0 0 42 15 264
2017 More than 20 years in the federal public service 13 38 39 9 2 0 0 50 11 62

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 9 13 35 25 17 0 0 42 23 414
2017 3 to 10 years in the federal public service 9 17 34 24 16 0 0 40 26 504
2017 11 to 20 years in the federal public service 11 16 37 27 9 0 0 36 27 262
2017 More than 20 years in the federal public service 8 15 33 25 19 0 0 44 23 63
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 46 17 8 3 2 21 4 61 39 410
2017 3 to 10 years in the federal public service 40 23 12 6 4 15 1 47 53 506
2017 11 to 20 years in the federal public service 49 28 9 3 3 8 0 53 47 263
2017 More than 20 years in the federal public service 44 21 13 3 7 11 2 51 49 63

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 117
2017 3 to 10 years in the federal public service 29 218
2017 11 to 20 years in the federal public service 19 111
2017 More than 20 years in the federal public service 31 26

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 117
2017 3 to 10 years in the federal public service 35 218
2017 11 to 20 years in the federal public service 41 111
2017 More than 20 years in the federal public service 30 26

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 117
2017 3 to 10 years in the federal public service 16 218
2017 11 to 20 years in the federal public service 11 111
2017 More than 20 years in the federal public service 7 26

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 117
2017 3 to 10 years in the federal public service 38 218
2017 11 to 20 years in the federal public service 38 111
2017 More than 20 years in the federal public service 26 26

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 1 117
2017 3 to 10 years in the federal public service 1 218
2017 11 to 20 years in the federal public service 4 111
2017 More than 20 years in the federal public service 0 26

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 117
2017 3 to 10 years in the federal public service 31 218
2017 11 to 20 years in the federal public service 29 111
2017 More than 20 years in the federal public service 35 26

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in the federal public service 10 73 11 1 3 3 115
2017 3 to 10 years in the federal public service 15 67 7 4 2 5 212
2017 11 to 20 years in the federal public service 14 63 13 4 1 5 95
2017 More than 20 years in the federal public service 13 50 20 13 0 4 24

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 24 10 18 12 2 12 53 35 119
2017 3 to 10 years in the federal public service 16 32 13 15 13 2 9 54 31 223
2017 11 to 20 years in the federal public service 7 32 23 11 11 3 14 46 26 113
2017 More than 20 years in the federal public service 11 34 16 11 4 0 24 59 20 26

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 15 14 19 10 8 19 42 39 118
2017 3 to 10 years in the federal public service 12 22 13 13 15 5 20 45 37 223
2017 11 to 20 years in the federal public service 10 26 16 14 11 5 19 46 33 113
2017 More than 20 years in the federal public service 11 36 23 4 11 0 15 56 18 27
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