2017 Public Service Employee Survey Results by Theme for Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Statistical Survey Operations 31 40 14 9 6 0 0 71 15 1264
2017 Western & Northern Territories Region 26 37 16 11 9 0 0 63 21 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 33 22 14 13 0 0 51 27 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 16 27 29 16 10 1 0 44 27 104

Question 15. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Statistical Survey Operations 19 33 19 15 13 0 0 53 28 1264
2017 Western & Northern Territories Region 20 33 20 15 13 0 0 52 28 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 14 30 22 16 18 0 0 43 34 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 15 24 28 19 14 0 0 39 33 104

Question 16. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Statistical Survey Operations 51 31 11 4 2 0 0 82 7 1261
2017 Western & Northern Territories Region 42 32 15 6 5 0 1 74 11 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 32 33 20 9 7 0 0 65 15 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 26 40 23 6 5 0 1 66 10 104

Question 20. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Statistical Survey Operations 38 36 15 6 5 0 0 74 11 1259
2017 Western & Northern Territories Region 32 35 18 6 9 0 0 67 15 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 21 36 23 8 12 0 0 57 20 221
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 23 27 32 9 9 0 0 50 18 103

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Statistical Survey Operations 29 31 18 10 10 0 1 61 21 1264
2017 Western & Northern Territories Region 26 29 20 10 13 1 0 56 24 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 20 27 23 12 17 1 0 47 29 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 14 24 29 16 16 1 0 39 32 104

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Statistical Survey Operations 29 35 16 11 8 0 0 65 19 1263
2017 Western & Northern Territories Region 25 34 18 11 11 0 0 60 22 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 19 30 21 14 15 0 0 50 30 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 17 25 31 13 14 0 0 42 27 104

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Statistical Survey Operations 21 17 22 15 17 7 2 42 34 1262
2017 Western & Northern Territories Region 18 14 21 17 22 6 2 34 43 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 11 12 21 22 28 6 0 25 53 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 10 8 20 29 28 6 0 19 60 104
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Statistical Survey Operations 39 29 14 7 5 4 2 72 13 1265
2017 Western & Northern Territories Region 38 27 16 8 5 5 2 69 14 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 27 30 17 9 7 7 3 63 18 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 25 30 20 11 5 6 3 60 18 104

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Statistical Survey Operations 37 35 11 10 5 1 1 73 16 1264
2017 Western & Northern Territories Region 34 37 11 10 7 1 1 72 17 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 23 40 14 12 10 1 1 63 22 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 20 42 16 13 7 1 0 63 20 104

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Statistical Survey Operations 37 32 15 9 6 0 0 70 15 1265
2017 Western & Northern Territories Region 34 32 16 9 8 1 0 66 17 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 21 37 20 9 10 1 0 59 20 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 21 38 26 7 7 1 0 59 14 104

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Statistical Survey Operations 27 29 15 10 9 10 1 63 21 1258
2017 Western & Northern Territories Region 25 25 17 10 11 11 0 57 24 335
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 19 25 17 15 15 9 0 48 33 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 20 23 19 15 12 11 0 48 30 104

Question 41. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Statistical Survey Operations 25 31 16 14 11 2 1 58 26 1256
2017 Western & Northern Territories Region 23 31 15 13 15 3 0 56 29 333
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 16 31 15 16 18 4 0 49 36 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 19 25 15 21 16 3 0 45 39 103

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Statistical Survey Operations 17 31 18 15 10 8 1 53 27 1259
2017 Western & Northern Territories Region 15 29 18 15 14 8 1 48 32 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 10 29 18 15 19 9 0 44 37 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 12 19 22 19 22 6 0 33 44 104

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Statistical Survey Operations 22 27 16 12 15 9 0 53 29 1261
2017 Western & Northern Territories Region 20 25 14 11 19 11 1 50 34 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 15 22 15 11 24 12 0 43 40 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 14 18 16 9 29 14 0 37 44 104

Question 44. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Statistical Survey Operations 17 29 16 17 15 5 0 49 34 1260
2017 Western & Northern Territories Region 17 30 14 15 20 4 1 49 36 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 13 27 16 14 25 5 0 42 41 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 8 25 15 18 29 5 0 35 49 104
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Statistical Survey Operations 18 34 16 17 15 0 0 52 32 1263
2017 Western & Northern Territories Region 16 34 18 17 15 0 0 50 32 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 12 31 18 19 19 0 0 43 39 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 12 28 19 25 16 0 0 40 41 104

Question 13. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Statistical Survey Operations 40 41 8 7 3 0 0 82 10 1262
2017 Western & Northern Territories Region 37 40 10 8 4 0 0 77 13 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 26 44 12 11 7 0 0 71 18 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 25 45 12 10 8 0 0 70 18 104

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Statistical Survey Operations 10 21 16 15 13 22 3 41 38 1262
2017 Western & Northern Territories Region 10 20 14 16 16 21 2 39 42 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 8 19 15 19 20 16 2 33 48 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 8 16 14 23 21 16 2 29 54 104

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Statistical Survey Operations 40 32 11 10 6 0 0 73 16 1265
2017 Western & Northern Territories Region 40 29 12 10 7 0 0 70 17 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 31 32 15 12 10 0 0 63 22 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 26 36 13 15 11 0 0 62 26 104

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Statistical Survey Operations 14 37 10 18 14 3 4 54 35 113
2017 Western & Northern Territories Region 34 17 16 16 14 0 3 52 31 30
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 20 18 12 30 20 0 0 38 50 16

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Statistical Survey Operations 22 32 16 15 10 3 2 57 26 1263
2017 Western & Northern Territories Region 21 32 13 16 11 5 1 57 29 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 32 15 17 14 4 0 52 32 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 21 28 17 14 17 3 1 50 32 104

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Statistical Survey Operations 17 20 15 12 12 22 3 49 31 1263
2017 Western & Northern Territories Region 18 21 13 11 12 23 3 52 31 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 17 22 13 12 14 22 1 50 33 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 14 19 14 13 13 25 2 44 36 104

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Statistical Survey Operations 37 42 8 9 4 0 0 79 13 1261
2017 Western & Northern Territories Region 35 45 7 10 4 0 0 80 14 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 30 45 8 11 6 0 0 75 17 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 29 43 9 13 6 0 0 72 19 104

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Statistical Survey Operations 34 34 19 7 6 0 1 68 13 1263
2017 Western & Northern Territories Region 30 32 20 9 9 0 1 62 18 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 17 31 26 13 12 0 1 49 25 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 18 25 30 15 12 0 0 43 27 104

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Statistical Survey Operations 45 32 12 7 5 0 0 77 11 1263
2017 Western & Northern Territories Region 38 32 14 10 6 0 0 70 16 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 25 34 19 14 8 0 0 59 22 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 24 29 24 15 8 0 0 53 23 104

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Statistical Survey Operations 11 18 23 14 19 11 4 34 39 1264
2017 Western & Northern Territories Region 11 18 21 16 21 10 3 33 43 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 10 16 22 15 27 8 3 29 47 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 7 11 24 20 30 7 2 19 54 104

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Statistical Survey Operations 9 18 19 16 24 8 6 31 47 1264
2017 Western & Northern Territories Region 8 15 21 16 27 9 4 27 49 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 9 14 20 14 31 10 2 26 51 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 10 8 20 16 33 11 2 20 56 104

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Statistical Survey Operations 13 27 19 19 20 1 1 41 40 1260
2017 Western & Northern Territories Region 12 29 13 21 23 0 1 42 44 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 8 23 15 23 29 0 2 31 53 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 5 14 18 30 30 1 3 20 62 104

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Statistical Survey Operations 16 25 19 19 19 1 1 42 39 1258
2017 Western & Northern Territories Region 15 23 17 21 22 1 2 39 43 333
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 10 18 17 24 29 0 2 28 54 220
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 5 16 21 23 32 0 3 21 58 102

Question 19. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Statistical Survey Operations 22 39 18 12 9 1 0 61 20 1254
2017 Western & Northern Territories Region 19 41 19 12 10 0 0 60 21 335
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 13 37 23 13 14 0 0 51 26 221
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 14 34 26 17 10 0 0 48 27 103

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Statistical Survey Operations 8 23 22 18 19 8 2 34 41 1265
2017 Western & Northern Territories Region 7 21 23 17 21 8 1 31 43 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 4 19 23 15 28 9 1 26 48 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 6 16 24 12 34 8 0 24 50 104

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Statistical Survey Operations 29 30 17 12 11 0 1 60 23 1262
2017 Western & Northern Territories Region 27 32 16 13 12 0 1 59 25 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 21 31 17 14 16 0 1 52 31 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 20 30 13 21 16 0 0 50 37 104

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Statistical Survey Operations 21 16 15 8 13 4 23 50 29 1264
2017 Western & Northern Territories Region 17 20 18 11 13 2 19 48 30 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 20 22 19 9 12 2 17 51 26 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 18 19 25 14 9 3 11 44 27 104

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Statistical Survey Operations 57 24 7 2 0 1 9 90 3 1261
2017 Western & Northern Territories Region 51 28 7 2 1 3 9 90 2 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 54 25 6 2 0 3 10 90 3 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 49 29 9 2 0 3 8 88 2 104

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Statistical Survey Operations 35 21 9 6 11 3 14 68 21 1262
2017 Western & Northern Territories Region 31 18 10 6 16 6 12 61 27 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 15 19 13 9 22 7 15 44 40 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 11 13 15 11 29 7 13 30 50 104

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Public Service 26 40 34 174196
2017 Statistical Survey Operations 19 47 34 1258
2017 Western & Northern Territories Region 22 35 43 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 27 25 48 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 24 28 48 104

Question 62. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Statistical Survey Operations 25 6 30 17 8 15 232
2017 Western & Northern Territories Region 14 3 49 20 0 14 73
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 5 0 58 19 0 17 59
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 0 68 15 0 17 25
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Statistical Survey Operations 46 36 10 5 3 0 0 82 7 1261
2017 Western & Northern Territories Region 42 36 12 6 3 1 0 79 9 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 32 41 14 9 4 1 0 73 13 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 30 40 15 13 1 1 0 71 14 104

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Statistical Survey Operations 24 39 17 13 5 2 1 64 19 1260
2017 Western & Northern Territories Region 23 39 14 13 8 1 1 64 22 335
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 20 37 14 16 11 2 1 59 27 220
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 19 29 17 21 12 1 1 49 34 102

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Statistical Survey Operations 5 11 29 25 23 2 5 52 17 1259
2017 Western & Northern Territories Region 4 10 30 22 24 2 8 51 15 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 4 12 31 19 21 3 10 45 19 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 3 15 28 18 21 5 10 45 21 104

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Statistical Survey Operations 8 13 23 21 26 4 5 51 23 1255
2017 Western & Northern Territories Region 10 14 20 20 28 4 4 52 26 335
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 12 17 22 16 24 4 4 44 32 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 14 18 24 14 22 5 3 40 34 104

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Statistical Survey Operations 6 12 22 20 22 6 12 51 23 1256
2017 Western & Northern Territories Region 6 12 20 18 22 7 14 51 24 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 8 13 17 17 20 9 17 49 28 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 8 18 18 14 19 6 17 43 33 104

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Statistical Survey Operations 3 6 18 30 32 3 9 71 9 1252
2017 Western & Northern Territories Region 2 6 18 26 31 4 13 68 10 333
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 4 6 17 24 27 6 17 66 12 219
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 3 8 21 20 26 6 15 59 14 101

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Statistical Survey Operations 5 9 20 23 31 3 10 62 16 1257
2017 Western & Northern Territories Region 5 8 22 23 30 2 10 60 15 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 5 11 20 21 28 3 12 57 19 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 3 15 19 19 30 3 11 57 21 104

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Statistical Survey Operations 9 12 21 19 25 7 8 51 24 1257
2017 Western & Northern Territories Region 9 14 20 17 25 7 8 49 27 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 12 18 18 14 21 8 8 43 36 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 11 20 18 14 22 6 10 42 36 104

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Statistical Survey Operations 8 13 25 19 24 3 8 48 24 1259
2017 Western & Northern Territories Region 10 12 27 19 21 2 9 45 24 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 12 12 27 17 19 2 11 41 28 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 16 15 23 17 19 3 7 40 34 104

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Statistical Survey Operations 34 27 12 12 10 3 2 64 23 1263
2017 Western & Northern Territories Region 32 21 15 13 13 4 2 57 27 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 25 22 17 15 17 3 1 49 34 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 25 19 21 15 14 4 1 46 31 104

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Statistical Survey Operations 38 38 10 8 4 1 1 78 12 1264
2017 Western & Northern Territories Region 38 37 10 10 4 1 1 76 14 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 29 41 12 12 5 0 0 71 17 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 25 40 15 14 5 0 1 65 19 104

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Statistical Survey Operations 36 28 15 5 5 7 3 72 11 1264
2017 Western & Northern Territories Region 39 30 13 4 8 5 1 74 12 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 36 34 13 5 9 3 0 72 14 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 35 28 20 8 7 3 0 65 15 104

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Statistical Survey Operations 35 35 14 7 5 3 1 73 13 1261
2017 Western & Northern Territories Region 36 37 14 5 6 3 0 75 11 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 32 37 14 5 9 2 0 71 14 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 28 38 20 5 7 2 0 67 12 103

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Statistical Survey Operations 43 34 10 8 5 0 0 77 13 1262
2017 Western & Northern Territories Region 42 34 10 9 4 0 0 77 13 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 34 37 12 11 6 0 0 71 17 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 34 39 12 10 6 0 0 73 16 103

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Statistical Survey Operations 19 23 19 12 11 9 8 50 27 1262
2017 Western & Northern Territories Region 17 21 17 13 13 11 9 47 32 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 12 19 16 15 18 12 8 38 41 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 11 11 19 22 16 13 9 28 47 104

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Statistical Survey Operations 33 37 14 6 2 7 1 76 9 1260
2017 Western & Northern Territories Region 33 38 13 7 3 4 1 75 11 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 27 38 17 11 4 3 0 67 15 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 21 39 18 14 6 2 0 61 20 103

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Statistical Survey Operations 29 33 13 11 7 4 2 67 19 1263
2017 Western & Northern Territories Region 29 33 12 9 11 4 2 66 21 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 24 30 14 11 15 5 1 57 27 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 22 26 15 13 14 7 2 53 31 103

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Statistical Survey Operations 14 27 21 16 11 7 4 46 30 1260
2017 Western & Northern Territories Region 15 30 19 15 14 5 3 48 31 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 12 30 18 17 17 5 1 45 36 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 9 33 17 19 15 6 1 45 37 103

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Statistical Survey Operations 15 21 15 15 19 12 2 42 40 1264
2017 Western & Northern Territories Region 15 19 15 14 22 12 2 40 42 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 12 18 17 14 26 11 2 34 46 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 11 13 21 16 28 10 2 26 50 103

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Statistical Survey Operations 40 41 4 11 4 0 0 82 14 1260
2017 Western & Northern Territories Region 42 41 4 10 3 0 0 83 13 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 39 43 5 11 3 0 0 81 14 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 38 44 7 8 4 0 0 82 12 104

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Statistical Survey Operations 35 31 10 11 6 0 6 70 18 1262
2017 Western & Northern Territories Region 36 32 10 10 7 0 6 72 18 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 28 38 10 14 9 0 0 66 23 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 28 35 16 15 6 0 0 64 21 104

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Statistical Survey Operations 37 36 11 11 5 0 0 73 17 1261
2017 Western & Northern Territories Region 38 32 12 14 4 0 0 70 18 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 35 31 14 15 3 0 0 67 19 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 38 29 19 10 3 0 1 68 13 103

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Statistical Survey Operations 80 15 2 1 0 0 0 96 2 1258
2017 Western & Northern Territories Region 83 12 3 1 1 0 0 95 2 335
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 79 14 4 1 2 0 0 93 3 221
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 77 16 4 2 1 0 0 93 3 103

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Statistical Survey Operations 68 12 4 2 2 0 11 91 4 1260
2017 Western & Northern Territories Region 67 10 4 1 2 0 16 91 4 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 58 13 4 2 3 0 21 89 6 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 57 19 4 3 2 0 15 90 5 104

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Statistical Survey Operations 72 10 6 2 3 0 6 88 5 1266
2017 Western & Northern Territories Region 69 7 7 1 4 1 10 86 6 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 64 9 10 1 6 0 9 81 8 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 55 11 14 1 8 0 11 74 10 104

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Statistical Survey Operations 81 10 3 1 2 0 3 95 3 1263
2017 Western & Northern Territories Region 77 9 3 1 3 0 6 92 4 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 70 13 5 1 4 0 6 89 6 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 69 11 8 2 5 1 4 84 8 104

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Statistical Survey Operations 64 13 6 3 2 2 9 88 5 1263
2017 Western & Northern Territories Region 62 11 7 2 4 3 12 86 6 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 56 15 7 2 5 4 11 83 9 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 45 19 9 1 8 5 14 78 11 103

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Statistical Survey Operations 73 10 5 3 3 3 3 88 7 1264
2017 Western & Northern Territories Region 76 8 5 1 4 3 4 90 5 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 71 10 6 1 5 3 4 86 7 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 68 12 5 1 5 5 4 88 7 104

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 18 82 173948
2017 Statistical Survey Operations 20 80 1259
2017 Western & Northern Territories Region 18 82 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 16 84 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 17 83 104

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 51 30018
2017 Statistical Survey Operations 33 252
2017 Western & Northern Territories Region 28 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 42 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 61 18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 63 30018
2017 Statistical Survey Operations 58 252
2017 Western & Northern Territories Region 57 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 72 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 72 18

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 8 30018
2017 Statistical Survey Operations 6 252
2017 Western & Northern Territories Region 10 60
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 18

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 5 30018
2017 Statistical Survey Operations 0 252
2017 Western & Northern Territories Region 0 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 18

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 6 30018
2017 Statistical Survey Operations 2 252
2017 Western & Northern Territories Region 0 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 30018
2017 Statistical Survey Operations 35 252
2017 Western & Northern Territories Region 45 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 20 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 33 18

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 4 30018
2017 Statistical Survey Operations 3 252

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Statistical Survey Operations 44 253
2017 Western & Northern Territories Region 52 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 30 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 32 18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization
(%)
Total responses
2017 Public Service 40 30045
2017 Statistical Survey Operations 32 253
2017 Western & Northern Territories Region 36 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 39 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 28 18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization
(%)
Total responses
2017 Public Service 45 30045
2017 Statistical Survey Operations 25 253
2017 Western & Northern Territories Region 27 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 31 35

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Statistical Survey Operations 35 253
2017 Western & Northern Territories Region 34 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 41 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 40 18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization
(%)
Total responses
2017 Public Service 30 30045
2017 Statistical Survey Operations 18 253
2017 Western & Northern Territories Region 20 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 17 35

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization
(%)
Total responses
2017 Public Service 57 30045
2017 Statistical Survey Operations 66 253
2017 Western & Northern Territories Region 64 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 59 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 55 18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization
(%)
Total responses
2017 Public Service 36 30045
2017 Statistical Survey Operations 28 253
2017 Western & Northern Territories Region 23 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 28 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 28 18

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization
(%)
Total responses
2017 Public Service 2 30045
2017 Statistical Survey Operations 3 253
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization
(%)
Total responses
2017 Public Service 10 30045
2017 Statistical Survey Operations 15 253
2017 Western & Northern Territories Region 22 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 28 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 40 18

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization
(%)
Total responses
2017 Public Service 13 30045
2017 Statistical Survey Operations 22 253
2017 Western & Northern Territories Region 28 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 14 35

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization
(%)
Total responses
2017 Public Service 48 30045
2017 Statistical Survey Operations 41 253
2017 Western & Northern Territories Region 49 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 60 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 67 18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization
(%)
Total responses
2017 Public Service 29 30045
2017 Statistical Survey Operations 31 253
2017 Western & Northern Territories Region 36 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 28 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 33 18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 30045
2017 Statistical Survey Operations 12 253
2017 Western & Northern Territories Region 9 60

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 52 30031
2017 Statistical Survey Operations 61 253
2017 Western & Northern Territories Region 64 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 52 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 39 18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2017 Public Service 29 30031
2017 Statistical Survey Operations 16 253
2017 Western & Northern Territories Region 11 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 13 35

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 9 30031
2017 Statistical Survey Operations 6 253
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 18

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 22 30031
2017 Statistical Survey Operations 23 253
2017 Western & Northern Territories Region 24 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 29 35

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Statistical Survey Operations 7 253
2017 Western & Northern Territories Region 9 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 14 35

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 8 30031
2017 Statistical Survey Operations 11 253
2017 Western & Northern Territories Region 12 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 14 35

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 14 30031
2017 Statistical Survey Operations 12 253
2017 Western & Northern Territories Region 8 60

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Statistical Survey Operations 7 253

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 25 30031
2017 Statistical Survey Operations 22 253
2017 Western & Northern Territories Region 25 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 34 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 51 18

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Statistical Survey Operations 15 225
2017 Western & Northern Territories Region 12 53
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 16

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 17 27791
2017 Statistical Survey Operations 20 225
2017 Western & Northern Territories Region 31 53
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 30 30
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 32 16

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Statistical Survey Operations 11 225
2017 Western & Northern Territories Region 9 53

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 8 27791
2017 Statistical Survey Operations 7 225
2017 Western & Northern Territories Region 9 53

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Statistical Survey Operations 12 225
2017 Western & Northern Territories Region 10 53
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 17 30

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 11 27791
2017 Statistical Survey Operations 8 225
2017 Western & Northern Territories Region 9 53

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 16

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Statistical Survey Operations 13 225
2017 Western & Northern Territories Region 19 53
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 30 30
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 32 16

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Statistical Survey Operations 11 225
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 26 27791
2017 Statistical Survey Operations 21 225
2017 Western & Northern Territories Region 27 53
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 37 30
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 51 16

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Statistical Survey Operations 8 225
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 45 27791
2017 Statistical Survey Operations 34 225
2017 Western & Northern Territories Region 38 53
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 48 30
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 44 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 27791

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 53 27791
2017 Statistical Survey Operations 56 225
2017 Western & Northern Territories Region 54 53
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 66 30
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 75 16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 27791

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 27791
2017 Statistical Survey Operations 23 225
2017 Western & Northern Territories Region 23 53
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 17 30

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 30021
2017 Statistical Survey Operations 98 2 252
2017 Western & Northern Territories Region 98 2 60
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 97 3 35
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 100 0 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Statistical Survey Operations 13 14 17 6 8 34 8 47 24 1262
2017 Western & Northern Territories Region 11 15 16 7 8 36 6 45 27 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 10 13 14 7 11 39 6 42 32 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 8 9 19 7 7 43 7 34 28 104

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Statistical Survey Operations 25 28 15 7 7 15 3 65 17 1261
2017 Western & Northern Territories Region 25 28 13 8 8 17 1 64 19 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 23 28 14 8 10 16 1 62 22 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 19 27 19 7 8 18 1 58 18 104

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 8 92 173800
2017 Statistical Survey Operations 8 92 1256
2017 Western & Northern Territories Region 10 90 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 10 90 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 11 89 104

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 38 13842
2017 Statistical Survey Operations 19 97
2017 Western & Northern Territories Region 19 32

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 79 13842
2017 Statistical Survey Operations 81 97
2017 Western & Northern Territories Region 73 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 83 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 72 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Western & Northern Territories Region 0 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Statistical Survey Operations 0 97
2017 Western & Northern Territories Region 0 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Western & Northern Territories Region 0 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 13842
2017 Statistical Survey Operations 20 97
2017 Western & Northern Territories Region 21 32

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Statistical Survey Operations 7 97
2017 Western & Northern Territories Region 0 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Organization
(%)
Total responses
2017 Public Service 24 13782
2017 Statistical Survey Operations 19 97
2017 Western & Northern Territories Region 28 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 35 23

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Organization
(%)
Total responses
2017 Public Service 19 13782
2017 Statistical Survey Operations 26 97
2017 Western & Northern Territories Region 35 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 44 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 47 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Organization
(%)
Total responses
2017 Public Service 14 13782
2017 Statistical Survey Operations 10 97
2017 Western & Northern Territories Region 16 32

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Organization
(%)
Total responses
2017 Public Service 6 13782
2017 Statistical Survey Operations 13 97
2017 Western & Northern Territories Region 19 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 22 23

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Organization
(%)
Total responses
2017 Public Service 25 13782
2017 Statistical Survey Operations 21 97
2017 Western & Northern Territories Region 16 32

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Organization
(%)
Total responses
2017 Public Service 30 13782
2017 Statistical Survey Operations 22 97
2017 Western & Northern Territories Region 18 32

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Organization
(%)
Total responses
2017 Public Service 4 13782
2017 Statistical Survey Operations 5 97

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2017 Public Service 2 13782

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Organization
(%)
Total responses
2017 Public Service 8 13782
2017 Western & Northern Territories Region 0 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Statistical Survey Operations 16 97
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2017 Public Service 1 13782
2017 Western & Northern Territories Region 0 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Statistical Survey Operations 26 97
2017 Western & Northern Territories Region 25 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 25 23

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2017 Public Service 0 13782
2017 Western & Northern Territories Region 0 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 20 13782
2017 Statistical Survey Operations 17 97

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 31 13844
2017 Statistical Survey Operations 33 97
2017 Western & Northern Territories Region 28 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 35 23

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2017 Public Service 16 13844
2017 Statistical Survey Operations 15 97

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Statistical Survey Operations 6 97

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 19 13844
2017 Statistical Survey Operations 19 97
2017 Western & Northern Territories Region 22 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 21 23

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 7 13844
2017 Statistical Survey Operations 11 97
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 9 13844
2017 Statistical Survey Operations 5 97
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization
(%)
Total responses
2017 Public Service 8 13844
2017 Statistical Survey Operations 5 97

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 48 13844
2017 Statistical Survey Operations 46 97
2017 Western & Northern Territories Region 43 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 43 23

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 6 12884
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Statistical Survey Operations 12 85
2017 Western & Northern Territories Region 24 28

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Statistical Survey Operations 0 85
2017 Western & Northern Territories Region 0 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Statistical Survey Operations 6 85
2017 Western & Northern Territories Region 0 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Western & Northern Territories Region 0 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 9 12884

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Statistical Survey Operations 15 85
2017 Western & Northern Territories Region 18 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 25 20

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Statistical Survey Operations 9 85
2017 Western & Northern Territories Region 0 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 24 12884
2017 Statistical Survey Operations 30 85
2017 Western & Northern Territories Region 32 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 39 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 53 11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Statistical Survey Operations 10 85
2017 Western & Northern Territories Region 0 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 44 12884
2017 Statistical Survey Operations 52 85
2017 Western & Northern Territories Region 48 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 56 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 55 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 12884
2017 Western & Northern Territories Region 0 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 0 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 61 12884
2017 Statistical Survey Operations 65 85
2017 Western & Northern Territories Region 48 28
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 52 20
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 60 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 12884

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Statistical Survey Operations 16 85
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 13875
2017 Statistical Survey Operations 94 6 96
2017 Western & Northern Territories Region 97 3 32
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 95 5 23
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 90 10 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Statistical Survey Operations 14 15 18 3 4 38 8 53 14 1256
2017 Western & Northern Territories Region 12 15 15 4 7 40 7 52 20 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 11 14 16 5 8 40 6 46 24 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 11 11 17 7 6 42 8 42 25 104

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Statistical Survey Operations 28 30 14 4 4 18 2 72 10 1257
2017 Western & Northern Territories Region 25 32 13 4 7 18 2 71 13 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 22 35 14 6 8 15 1 68 16 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 21 33 16 6 7 16 1 65 15 104

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 17 83 173939
2017 Statistical Survey Operations 20 80 1261
2017 Western & Northern Territories Region 22 78 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 29 71 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 29 71 104

Question 89. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 78 22 29537
2017 Statistical Survey Operations 74 26 251
2017 Western & Northern Territories Region 76 24 74
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 74 26 64
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 72 28 31

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Statistical Survey Operations 43 31 4 12 9 1 0 75 21 185
2017 Western & Northern Territories Region 45 25 4 14 12 0 0 70 26 56
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 42 28 4 14 12 0 0 69 26 47
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 33 32 0 17 18 0 0 65 35 22

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Statistical Survey Operations 19 48 13 14 4 2 1 69 18 1266
2017 Western & Northern Territories Region 18 47 14 14 4 3 0 67 18 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 17 45 15 15 4 4 0 65 19 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 13 45 16 17 4 4 0 61 22 104

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Statistical Survey Operations 9 23 21 12 9 22 4 43 28 1264
2017 Western & Northern Territories Region 9 16 22 12 13 23 4 35 36 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 8 14 19 14 18 23 4 30 43 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 6 10 21 15 26 19 2 20 52 104

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Statistical Survey Operations 29 30 15 5 3 16 1 72 11 1264
2017 Western & Northern Territories Region 27 23 18 5 4 22 1 65 12 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 20 24 16 6 6 27 1 61 17 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 18 21 18 7 7 28 1 56 19 103

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Statistical Survey Operations 23 29 17 7 6 17 1 64 16 1265
2017 Western & Northern Territories Region 22 22 17 8 8 22 0 57 21 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 22 16 9 11 23 0 53 26 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 16 18 18 11 13 23 1 45 32 103
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Statistical Survey Operations 41 27 13 8 9 1 1 69 17 1264
2017 Western & Northern Territories Region 35 28 13 10 11 2 2 65 22 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 23 31 16 11 15 2 1 57 27 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 24 28 19 11 15 3 1 54 27 104

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Statistical Survey Operations 38 28 17 7 7 3 1 68 15 1261
2017 Western & Northern Territories Region 32 29 17 9 7 3 2 65 17 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 21 31 22 11 9 4 2 56 21 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 24 31 23 8 10 3 1 57 19 104

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Statistical Survey Operations 14 29 23 13 14 7 1 46 29 1264
2017 Western & Northern Territories Region 15 30 19 14 15 7 1 48 31 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 13 28 17 16 18 8 0 45 37 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 10 20 20 22 23 6 0 32 47 104

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Statistical Survey Operations 14 29 20 16 15 3 2 46 33 1265
2017 Western & Northern Territories Region 13 28 17 19 17 4 1 44 38 338
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 10 27 17 21 22 4 0 38 44 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 12 15 20 24 26 3 0 27 51 104

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Statistical Survey Operations 31 23 22 12 11 1 1 55 23 1263
2017 Western & Northern Territories Region 28 22 22 14 13 0 1 50 28 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 26 22 22 13 16 0 1 48 30 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 28 22 16 14 17 0 2 52 32 103

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Statistical Survey Operations 49 25 15 5 2 1 3 77 8 1262
2017 Western & Northern Territories Region 44 23 18 7 4 0 5 71 11 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 45 20 18 5 4 0 6 70 11 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 42 21 20 5 8 0 5 66 14 103

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Statistical Survey Operations 52 24 12 4 3 1 6 80 7 1259
2017 Western & Northern Territories Region 48 22 12 4 4 0 10 77 9 333
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 45 19 12 4 7 0 13 75 12 219
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 40 22 14 4 10 1 9 69 15 103

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Statistical Survey Operations 59 19 8 4 2 3 5 85 6 1261
2017 Western & Northern Territories Region 55 19 8 5 2 5 6 83 8 334
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 54 19 8 5 3 4 7 83 8 220
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 57 15 7 6 5 5 6 80 12 101

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Statistical Survey Operations 62 14 6 2 1 0 15 89 4 1257
2017 Western & Northern Territories Region 58 15 7 2 2 0 15 86 5 334
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 58 13 6 1 3 0 18 87 6 221
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 59 14 6 2 7 1 11 83 10 103

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Statistical Survey Operations 31 29 19 11 9 0 1 60 21 1261
2017 Western & Northern Territories Region 28 25 20 13 12 0 2 55 25 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 24 25 21 13 14 0 1 51 28 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 17 24 23 14 21 0 1 41 35 104

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Statistical Survey Operations 31 26 20 12 8 1 3 59 21 1261
2017 Western & Northern Territories Region 30 22 20 13 10 0 5 54 24 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 24 19 22 16 13 0 5 46 31 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 27 10 28 13 16 0 5 39 31 104

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Statistical Survey Operations 42 26 16 7 5 1 3 70 13 1261
2017 Western & Northern Territories Region 41 21 15 11 7 1 5 66 19 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 37 17 16 14 9 0 6 58 25 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 36 15 21 13 12 0 5 53 25 104

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Statistical Survey Operations 43 27 14 8 6 0 2 72 14 1263
2017 Western & Northern Territories Region 42 22 15 10 7 1 3 67 17 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 36 19 19 13 9 0 3 57 24 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 38 14 20 12 13 0 3 54 25 104

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Statistical Survey Operations 52 27 11 4 3 1 3 82 7 1261
2017 Western & Northern Territories Region 52 24 12 4 3 1 4 80 7 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 48 26 13 5 4 1 4 77 9 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 51 20 15 6 5 1 1 73 11 104

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Statistical Survey Operations 49 22 13 6 4 0 5 75 11 1262
2017 Western & Northern Territories Region 45 26 13 8 5 1 4 73 13 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 41 26 13 9 6 0 4 71 16 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 37 26 17 8 8 0 4 66 16 103

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Statistical Survey Operations 70 14 6 3 3 1 3 87 7 1259
2017 Western & Northern Territories Region 68 13 5 4 4 2 4 86 9 333
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 67 12 5 5 5 2 4 84 10 221
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 66 14 5 4 7 0 4 83 12 104

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Statistical Survey Operations 70 18 5 2 1 0 3 92 4 1263
2017 Western & Northern Territories Region 66 20 5 3 1 1 4 90 5 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 62 22 6 5 2 0 4 87 7 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 58 22 9 5 2 0 5 83 7 104

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Statistical Survey Operations 57 19 11 5 6 0 2 78 11 1259
2017 Western & Northern Territories Region 52 19 12 7 6 0 3 73 14 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 48 20 13 9 8 0 3 70 17 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 50 19 12 8 8 0 4 71 16 104

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Statistical Survey Operations 46 6 2 1 0 0 45 95 2 1254
2017 Western & Northern Territories Region 46 5 3 2 0 0 45 92 3 335
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 47 6 3 2 0 0 43 92 3 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 47 5 3 1 0 0 44 92 2 104

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Statistical Survey Operations 51 19 11 5 3 0 10 78 10 1261
2017 Western & Northern Territories Region 44 20 13 7 4 0 11 72 13 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 50 17 10 7 3 0 12 77 12 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 51 13 12 9 3 0 12 73 14 104

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Statistical Survey Operations 27 20 17 14 20 0 1 47 35 1263
2017 Western & Northern Territories Region 26 23 17 12 20 0 2 50 32 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 26 21 15 14 22 0 1 48 37 222
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 21 19 16 20 23 0 0 41 43 104

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Statistical Survey Operations 50 28 11 5 3 0 3 81 8 1263
2017 Western & Northern Territories Region 50 25 10 6 4 1 4 79 10 337
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 50 24 10 5 5 1 4 78 11 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 50 22 11 6 8 0 3 75 14 104

Question 84. Overall, my level of work-related stress is

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Statistical Survey Operations 16 35 32 11 6 0 0 51 17 1262
2017 Western & Northern Territories Region 19 30 35 10 6 1 0 49 16 336
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 30 33 11 8 1 0 48 19 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 22 20 38 7 13 0 0 42 20 104

Question 85. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Statistical Survey Operations 10 15 35 25 15 0 0 40 25 1260
2017 Western & Northern Territories Region 10 17 39 22 11 0 0 34 27 335
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 13 18 37 22 10 0 0 32 31 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 14 20 36 17 13 0 0 30 34 104
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Statistical Survey Operations 44 22 10 4 3 16 2 53 47 1259
2017 Western & Northern Territories Region 40 24 8 5 3 18 2 50 50 334
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 40 23 7 5 3 20 2 51 49 223
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 40 21 9 4 3 20 3 52 48 104

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 22 111807
2017 Statistical Survey Operations 26 478
2017 Western & Northern Territories Region 27 132
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 29 82
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 18 38

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 34 111807
2017 Statistical Survey Operations 38 478
2017 Western & Northern Territories Region 30 132
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 31 82
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 26 38

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 18 111807
2017 Statistical Survey Operations 15 478
2017 Western & Northern Territories Region 17 132
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 18 82
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 8 38

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2017 Public Service 47 111807
2017 Statistical Survey Operations 39 478
2017 Western & Northern Territories Region 49 132
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 42 82
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 64 38

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2017 Public Service 6 111807
2017 Statistical Survey Operations 2 478
2017 Western & Northern Territories Region 2 132
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 2 82
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 2 38

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Organization
(%)
Total responses
2017 Public Service 40 111807
2017 Statistical Survey Operations 30 478
2017 Western & Northern Territories Region 29 132
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 25 82
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 15 38

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Statistical Survey Operations 13 67 10 4 2 4 451
2017 Western & Northern Territories Region 18 65 8 5 2 2 127
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 22 65 6 3 2 1 81
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 21 67 6 3 0 3 37

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Statistical Survey Operations 15 30 15 14 12 2 12 52 31 487
2017 Western & Northern Territories Region 19 31 14 15 13 2 6 54 31 135
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 20 30 12 16 13 2 7 55 32 85
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 11 23 16 22 13 2 13 40 41 38

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Statistical Survey Operations 12 22 15 14 13 5 19 45 35 487
2017 Western & Northern Territories Region 9 18 16 10 14 7 26 41 35 135
2017 Western Region SSO-CATI (Computer Assisted Telephone Interview) Employees 8 17 13 8 12 11 31 44 34 85
2017 Winnipeg SSO-CATI (Computer Assisted Telephone Interview) Employees 5 15 19 11 13 8 28 33 38 38
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