2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	29	8	6	0	85	6	109
2017	Non-visible minority	47	38	6	5	4	85	8	1027
2014	Visible minority	45	43	4	5	3	88	8	125
2014	Non-visible minority	46	39	7	6	2	85	8	1158
2011	Visible minority	42	46	8	4	1	87	5	110
2011	Non-visible minority	49	35	7	6	3	84	9	1126

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	30	13	11	2	0	0	74	13	108
2017	Non-visible minority	38	38	10	10	4	0	0	76	14	1026

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	27	6	4	0	91	4	107
2017	Non-visible minority	62	29	6	2	0	91	2	1023
2014	Visible minority	70	24	4	1	1	95	2	124
2014	Non-visible minority	70	23	5	1	1	93	2	1159
2011	Visible minority	67	26	6	0	1	93	1	110
2011	Non-visible minority	67	25	5	2	1	92	3	1128

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	32	5	3	2	91	5	107
2017	Non-visible minority	52	34	7	4	3	86	6	1024
2014	Visible minority	59	33	4	4	1	92	5	125
2014	Non-visible minority	54	33	7	3	2	88	6	1156
2011	Visible minority	46	42	10	1	1	88	2	110
2011	Non-visible minority	53	35	6	3	3	88	6	1127

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	22	9	4	1	1	86	5	108
2017	Non-visible minority	56	27	9	5	2	0	84	7	1027
2014	Visible minority	56	29	8	3	4	1	85	7	125
2014	Non-visible minority	56	28	9	4	2	0	85	7	1158
2011	Visible minority	47	34	12	4	2	1	82	6	110
2011	Non-visible minority	47	33	11	5	3	1	80	8	1125

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	29	7	2	2	89	4	108
2017	Non-visible minority	52	30	9	6	2	83	8	1027
2014	Visible minority	50	35	8	3	3	86	6	125
2014	Non-visible minority	53	31	8	5	3	84	8	1157
2011	Visible minority	43	42	8	5	2	84	7	110
2011	Non-visible minority	45	35	10	6	3	80	10	1124

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	19	10	7	3	3	0	79	11	108
2017	Non-visible minority	53	23	11	6	4	2	0	78	10	1026
2014	Visible minority	52	24	9	9	5	1	0	77	14	125
2014	Non-visible minority	54	22	10	5	5	3	0	79	11	1158
2011	Visible minority	43	19	17	11	9	1	0	62	20	110
2011	Non-visible minority	49	22	13	8	5	3	1	74	13	1125

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	29	11	4	5	0	1	80	8	109
2017	Non-visible minority	51	29	10	5	4	1	1	81	9	1027
2014	Visible minority	48	34	10	6	2	1	0	83	7	125
2014	Non-visible minority	52	29	10	5	3	2	0	82	8	1158
2011	Visible minority	44	32	13	5	3	4	0	79	8	110
2011	Non-visible minority	47	28	11	6	4	2	0	77	11	1124

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	30	6	4	5	0	85	8	109
2017	Non-visible minority	46	33	9	7	4	0	80	11	1025
2014	Visible minority	54	25	10	8	3	0	80	11	125
2014	Non-visible minority	47	33	8	7	4	0	80	11	1159
2011	Visible minority	43	35	12	5	4	2	80	8	110
2011	Non-visible minority	44	33	10	8	5	1	77	13	1124

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	25	3	5	3	90	7	108
2017	Non-visible minority	55	27	8	6	4	82	10	1025
2014	Visible minority	57	27	8	5	3	84	8	125
2014	Non-visible minority	55	28	8	6	3	83	9	1157

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	31	14	14	7	7	0	62	23	108
2017	Non-visible minority	27	34	14	12	7	7	0	65	20	1027
2014	Visible minority	31	29	13	11	5	10	1	68	18	124
2014	Non-visible minority	33	34	12	10	5	6	0	72	16	1158
2011	Visible minority	30	25	16	8	8	12	1	63	19	110
2011	Non-visible minority	24	31	18	12	8	7	0	60	21	1127

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	35	18	16	8	3	0	57	24	107
2017	Non-visible minority	25	35	15	15	8	2	0	62	23	1026
2014	Visible minority	28	39	13	13	5	1	1	69	18	125
2014	Non-visible minority	30	35	14	13	6	2	0	66	20	1159
2011	Visible minority	24	39	13	12	6	6	0	67	20	109
2011	Non-visible minority	24	37	15	14	8	2	0	62	23	1126

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	30	19	20	10	6	0	47	32	109
2017	Non-visible minority	15	33	18	20	9	5	0	51	30	1028
2014	Visible minority	21	34	17	16	6	5	1	58	24	125
2014	Non-visible minority	19	34	17	18	7	5	0	55	27	1158
2011	Visible minority	16	31	19	14	10	9	1	53	26	110
2011	Non-visible minority	13	36	20	17	9	6	0	52	28	1127

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	29	20	14	15	5	0	48	31	107
2017	Non-visible minority	22	29	18	15	11	4	0	54	28	1025
2014	Visible minority	19	35	15	15	10	7	0	58	26	125
2014	Non-visible minority	26	29	17	13	10	5	0	58	24	1157
2011	Visible minority	20	23	20	14	12	9	2	48	29	109
2011	Non-visible minority	17	32	19	14	11	6	0	53	27	1125

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	32	16	21	13	2	49	35	108
2017	Non-visible minority	12	31	14	26	14	3	45	41	1025
2014	Visible minority	17	33	16	20	11	3	52	32	125
2014	Non-visible minority	18	32	16	21	10	2	51	32	1156
2011	Visible minority	16	27	16	18	17	5	46	37	110
2011	Non-visible minority	12	39	14	21	12	2	52	33	1125

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	39	7	12	5	0	76	17	108
2017	Non-visible minority	33	38	12	11	6	0	71	17	1027
2014	Visible minority	33	38	12	8	8	1	72	16	125
2014	Non-visible minority	35	37	13	9	5	0	72	14	1157
2011	Visible minority	27	44	9	13	7	0	71	20	110
2011	Non-visible minority	26	43	14	11	6	0	69	17	1127

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	45	7	13	2	0	0	78	15	108
2017	Non-visible minority	29	41	12	14	4	0	0	71	18	1027

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	24	18	19	13	10	1	44	36	109
2017	Non-visible minority	11	24	17	18	14	14	2	41	38	1026
2014	Visible minority	13	24	17	16	12	18	1	46	33	125
2014	Non-visible minority	13	26	15	19	12	12	3	46	36	1157

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	29	10	7	3	0	0	80	10	109
2017	Non-visible minority	39	36	11	9	4	0	1	76	14	1027
2014	Visible minority	46	37	7	5	5	0	0	83	10	125
2014	Non-visible minority	41	36	11	7	4	0	0	78	11	1159
2011	Visible minority	42	34	10	8	4	1	1	78	12	110
2011	Non-visible minority	36	37	11	9	6	1	1	73	15	1126

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	44	23	6	17	0	0	54	23	18
2017	Non-visible minority	26	41	12	13	4	1	2	70	17	238
2014	Visible minority	44	30	6	6	6	0	6	80	13	16
2014	Non-visible minority	34	33	12	10	5	2	3	71	17	291

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	39	18	7	6	0	70	13	109
2017	Non-visible minority	41	35	9	9	4	1	77	13	1027
2014	Visible minority	41	39	4	11	3	1	81	14	125
2014	Non-visible minority	42	36	8	9	4	1	79	13	1158
2011	Visible minority	32	32	13	19	4	1	64	23	110
2011	Non-visible minority	38	37	8	11	4	1	76	16	1127

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	30	16	11	12	6	0	59	24	109
2017	Non-visible minority	30	31	13	11	9	6	0	65	21	1028
2014	Visible minority	33	31	8	10	8	10	1	71	20	125
2014	Non-visible minority	39	27	10	11	6	6	1	71	18	1158
2011	Visible minority	30	34	16	11	6	3	1	66	18	110
2011	Non-visible minority	41	28	10	9	6	5	1	73	16	1127

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	43	7	7	7	1	78	14	108
2017	Non-visible minority	36	42	9	9	3	0	79	13	1028
2014	Visible minority	38	43	9	9	1	0	81	10	125
2014	Non-visible minority	39	37	9	11	4	0	76	15	1158
2011	Visible minority	41	41	5	9	4	1	83	13	110
2011	Non-visible minority	39	39	10	8	3	1	79	12	1126

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	32	5	4	1	91	5	109
2017	Non-visible minority	54	35	6	4	2	89	6	1028
2014	Visible minority	56	36	5	4	0	91	4	125
2014	Non-visible minority	55	34	5	4	2	88	6	1158
2011	Visible minority	54	34	8	4	1	87	5	110
2011	Non-visible minority	55	32	6	4	3	87	7	1125

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	34	3	4	1	92	5	107
2017	Non-visible minority	57	32	5	4	1	90	5	1028
2014	Visible minority	54	37	5	4	0	91	4	125
2014	Non-visible minority	57	33	5	4	2	89	5	1158
2011	Visible minority	55	36	4	3	2	92	5	110
2011	Non-visible minority	53	38	3	3	2	92	5	1128

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	35	11	8	14	2	66	23	108
2017	Non-visible minority	26	40	11	13	7	1	67	21	1027
2014	Visible minority	28	39	11	10	9	3	69	20	125
2014	Non-visible minority	35	35	13	11	5	1	71	16	1158
2011	Visible minority	29	40	13	6	10	2	70	17	110
2011	Non-visible minority	30	37	14	9	7	1	69	17	1126

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	30	13	16	18	2	0	52	35	109
2017	Non-visible minority	23	33	13	15	12	2	2	58	29	1026
2014	Visible minority	27	31	13	12	12	5	1	61	26	125
2014	Non-visible minority	31	30	12	13	11	1	2	63	25	1158
2011	Visible minority	27	31	12	15	11	3	2	61	27	110
2011	Non-visible minority	24	32	13	14	13	2	2	59	28	1124

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	32	8	10	4	0	1	78	14	106
2017	Non-visible minority	43	38	9	8	3	0	0	81	11	1022
2014	Visible minority	38	40	8	4	9	1	1	79	13	125
2014	Non-visible minority	37	43	9	7	4	0	0	80	11	1159
2011	Visible minority	33	42	11	10	3	1	0	76	13	110
2011	Non-visible minority	44	37	8	8	3	0	0	81	11	1124

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	36	5	4	3	0	1	89	7	107
2017	Non-visible minority	52	32	9	6	2	0	0	84	8	1022
2014	Visible minority	49	35	6	4	5	1	0	85	9	125
2014	Non-visible minority	52	30	9	6	3	0	0	82	9	1159

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	36	6	6	3	0	0	86	8	107
2017	Non-visible minority	42	37	10	8	3	0	0	80	10	1024
2014	Visible minority	47	39	6	6	3	0	0	85	9	125
2014	Non-visible minority	45	35	11	7	3	0	0	80	10	1159
2011	Visible minority	41	42	10	4	3	1	0	83	6	110
2011	Non-visible minority	43	37	10	6	3	1	1	80	9	1122

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	48	16	6	2	3	0	75	9	109
2017	Non-visible minority	31	42	15	7	3	2	0	74	11	1027

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	25	3	7	2	0	1	89	8	108
2017	Non-visible minority	57	30	6	5	2	0	0	87	7	1028
2014	Visible minority	61	23	8	5	2	0	1	85	8	125
2014	Non-visible minority	58	28	8	4	2	1	1	86	6	1158
2011	Visible minority	53	28	8	9	1	0	0	82	10	110
2011	Non-visible minority	52	31	7	6	2	1	1	85	8	1128

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	22	7	10	6	1	8	75	18	107
2017	Non-visible minority	42	22	9	8	5	2	12	74	15	1024
2014	Visible minority	44	22	9	9	5	2	10	74	15	125
2014	Non-visible minority	42	23	8	9	6	1	12	75	17	1159
2011	Visible minority	39	26	12	5	5	2	10	74	12	110
2011	Non-visible minority	39	24	9	8	6	1	12	73	17	1127

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	36	10	3	2	2	85	5	109
2017	Non-visible minority	43	35	13	6	2	1	79	8	1028
2014	Visible minority	46	39	10	3	1	1	86	4	125
2014	Non-visible minority	40	38	14	5	2	1	79	7	1159
2011	Visible minority	37	35	21	6	2	0	71	8	110
2011	Non-visible minority	33	36	17	8	5	0	70	13	1128

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	25	3	3	2	0	3	92	5	109
2017	Non-visible minority	69	20	3	2	2	1	3	93	4	1026
2014	Visible minority	63	20	2	2	5	4	4	90	7	125
2014	Non-visible minority	68	19	5	3	1	1	3	91	4	1160
2011	Visible minority	61	28	4	4	2	1	1	91	6	109
2011	Non-visible minority	66	21	5	4	2	0	2	89	6	1126

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	22	43	35	109
2017	Non-visible minority	24	46	30	1027
2014	Visible minority	20	45	35	125
2014	Non-visible minority	24	47	29	1158
2011	Visible minority	27	36	37	110
2011	Non-visible minority	26	48	26	1123

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	13	63	21	0	0	4	24
2017	Non-visible minority	18	56	11	6	3	5	247
2014	Visible minority	7	64	18	7	9999	4	25
2014	Non-visible minority	16	52	18	7	9999	7	283
2011	Visible minority	0	57	23	10	9999	10	30
2011	Non-visible minority	15	56	17	5	9999	7	290

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	39	7	4	1	0	88	5	108
2017	Non-visible minority	50	34	8	5	2	0	85	8	1025
2014	Visible minority	53	35	5	6	2	1	88	7	125
2014	Non-visible minority	53	35	7	4	1	0	88	6	1159
2011	Visible minority	49	40	4	5	1	2	91	6	110
2011	Non-visible minority	50	36	7	4	2	0	87	6	1127

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	43	7	18	2	0	73	20	109
2017	Non-visible minority	34	40	13	8	5	0	74	13	1025
2014	Visible minority	36	35	15	8	6	1	72	13	125
2014	Non-visible minority	37	41	11	7	3	1	78	10	1158
2011	Visible minority	36	38	15	9	1	1	74	10	110
2011	Non-visible minority	34	44	10	7	4	1	78	12	1123

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	20	48	16	4	0	3	21	30	108
2017	Non-visible minority	7	22	42	18	9	1	1	27	30	1024
2014	Visible minority	9	21	41	19	8	0	2	27	30	125
2014	Non-visible minority	9	22	40	19	9	0	1	28	31	1155
2011	Visible minority	6	25	36	23	8	0	2	32	32	109
2011	Non-visible minority	9	25	40	18	7	1	2	25	34	1125

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	13	33	27	12	1	5	41	25	108
2017	Non-visible minority	5	15	28	27	21	1	2	50	21	1023
2014	Visible minority	5	14	27	28	21	2	3	52	20	125
2014	Non-visible minority	5	13	28	32	20	1	2	53	18	1154
2011	Visible minority	8	14	23	36	15	2	3	53	23	110
2011	Non-visible minority	7	14	30	29	16	1	3	47	22	1124

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	23	31	15	9	2	3	26	42	109
2017	Non-visible minority	10	23	33	20	11	1	2	31	35	1024
2014	Visible minority	16	20	33	14	14	2	2	29	37	124
2014	Non-visible minority	14	24	33	18	10	1	1	28	39	1159
2011	Visible minority	20	17	36	15	8	2	1	24	38	110
2011	Non-visible minority	15	27	33	14	7	1	2	22	43	1124

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	1	8	34	36	17	0	5	55	10	109
2017	Non-visible minority	3	9	30	36	20	1	2	58	12	1019
2014	Visible minority	2	6	27	31	30	0	4	64	8	124
2014	Non-visible minority	4	10	30	35	20	0	1	56	14	1155
2011	Visible minority	4	11	26	37	20	0	3	59	15	110
2011	Non-visible minority	7	13	32	29	17	1	2	47	20	1123

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	27	31	19	11	0	6	32	35	109
2017	Non-visible minority	11	20	30	20	16	1	2	38	31	1020
2014	Visible minority	7	18	24	26	23	0	3	50	26	125
2014	Non-visible minority	10	18	30	25	15	1	2	41	28	1155
2011	Visible minority	10	21	29	26	10	2	2	38	32	110
2011	Non-visible minority	15	22	28	20	13	1	2	34	38	1124

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	19	30	23	13	3	5	39	29	109
2017	Non-visible minority	5	12	29	29	20	2	3	51	18	1024
2014	Visible minority	6	10	26	25	24	5	5	55	17	125
2014	Non-visible minority	3	8	26	34	26	1	2	62	12	1154
2011	Visible minority	5	23	23	28	13	5	4	45	30	110
2011	Non-visible minority	7	16	30	25	16	2	3	44	25	1122

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	19	38	16	11	2	4	28	32	109
2017	Non-visible minority	9	22	34	21	11	1	2	33	32	1023
2014	Visible minority	10	22	30	24	8	3	2	34	34	125
2014	Non-visible minority	12	20	37	18	11	1	1	30	33	1157

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	35	7	7	4	0	82	11	109
2017	Non-visible minority	52	29	6	7	5	1	81	12	1024
2014	Visible minority	64	16	10	6	4	1	81	9	125
2014	Non-visible minority	54	27	7	7	5	1	81	12	1160

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	33	2	7	2	89	9	109
2017	Non-visible minority	50	35	7	5	3	85	8	1028
2014	Visible minority	54	30	7	7	2	84	9	125
2014	Non-visible minority	48	38	7	5	2	86	7	1159

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	35	7	4	4	3	0	85	8	109
2017	Non-visible minority	51	34	8	2	1	3	1	89	3	1026
2014	Visible minority	52	29	9	4	2	3	0	84	6	124
2014	Non-visible minority	56	29	8	2	1	4	1	89	3	1160

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	34	5	6	4	1	0	86	9	108
2017	Non-visible minority	51	37	7	3	1	1	0	88	5	1025
2014	Visible minority	52	32	6	6	1	4	0	88	7	125
2014	Non-visible minority	57	31	7	3	1	1	0	89	4	1160
2011	Visible minority	40	36	12	6	5	1	1	77	11	110
2011	Non-visible minority	38	40	12	6	3	1	0	79	9	1125

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	30	2	5	3	0	91	7	108
2017	Non-visible minority	57	30	8	3	2	0	87	5	1027
2014	Visible minority	56	35	4	4	1	1	91	5	125
2014	Non-visible minority	61	29	6	3	1	0	89	5	1159
2011	Visible minority	50	35	8	5	1	1	86	6	109
2011	Non-visible minority	49	35	9	4	2	0	84	6	1124

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	30	15	8	5	5	2	70	14	109
2017	Non-visible minority	30	31	14	9	8	4	3	67	18	1025
2014	Visible minority	40	28	9	5	7	6	5	76	14	125
2014	Non-visible minority	38	31	11	7	5	4	3	74	14	1158

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	34	5	4	1	0	0	91	5	109
2017	Non-visible minority	61	29	6	1	1	1	0	92	2	1024
2014	Visible minority	61	25	5	6	0	2	0	88	6	125
2014	Non-visible minority	66	25	5	1	0	1	0	93	2	1158
2011	Visible minority	46	34	10	4	0	5	2	85	4	110
2011	Non-visible minority	56	30	8	3	1	2	0	88	4	1122

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	35	7	3	4	0	1	86	7	108
2017	Non-visible minority	56	31	6	4	1	1	0	89	5	1025
2014	Visible minority	54	27	7	2	4	4	0	86	7	125
2014	Non-visible minority	60	28	6	4	1	1	1	89	5	1158
2011	Visible minority	36	46	6	4	5	3	1	85	9	110
2011	Non-visible minority	47	34	8	5	3	2	1	83	8	1122

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	33	16	6	4	3	2	74	10	109
2017	Non-visible minority	43	33	12	7	2	3	0	79	9	1022
2014	Visible minority	39	28	15	6	6	5	1	71	13	125
2014	Non-visible minority	43	32	11	7	2	4	1	78	10	1158
2011	Visible minority	23	33	21	10	7	5	2	59	19	110
2011	Non-visible minority	24	36	20	9	5	5	2	64	15	1127

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	24	15	12	17	9	2	52	32	109
2017	Non-visible minority	22	24	14	16	13	9	2	52	33	1027
2014	Visible minority	24	26	20	10	10	11	0	56	22	125
2014	Non-visible minority	29	23	15	12	10	8	2	58	25	1158
2011	Visible minority	18	23	15	15	13	13	4	49	33	109
2011	Non-visible minority	18	25	18	16	10	11	3	50	29	1126

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	57	1	3	4	93	6	109
2017	Non-visible minority	41	46	5	7	2	87	8	1025
2014	Visible minority	41	48	3	5	3	89	8	125
2014	Non-visible minority	40	46	4	7	2	86	10	1158
2011	Visible minority	40	47	3	8	1	87	9	110
2011	Non-visible minority	39	47	4	7	3	87	10	1127

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	32	5	15	7	74	22	107
2017	Non-visible minority	35	34	6	16	9	69	25	1028
2014	Visible minority	46	33	7	10	5	79	14	124
2014	Non-visible minority	38	35	7	13	6	73	19	1158
2011	Visible minority	36	33	6	13	11	69	24	108
2011	Non-visible minority	35	37	8	13	8	72	21	1123

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	31	1	4	4	92	7	108
2017	Non-visible minority	59	30	6	4	1	90	4	1025
2014	Visible minority	50	42	3	5	0	92	5	125
2014	Non-visible minority	56	31	7	4	1	88	5	1158

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	77	12	5	4	1	0	1	91	5	107
2017	Non-visible minority	69	16	5	5	2	1	2	87	7	1028
2014	Visible minority	77	13	1	3	2	0	4	94	5	125
2014	Non-visible minority	69	16	5	4	3	1	3	88	7	1159
2011	Visible minority	80	11	2	3	3	1	1	93	6	110
2011	Non-visible minority	68	17	4	4	2	1	2	89	7	1127

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	77	11	7	3	2	1	89	5	108
2017	Non-visible minority	67	14	5	8	5	2	82	13	1027
2014	Visible minority	78	10	0	4	2	5	93	7	125
2014	Non-visible minority	65	15	5	6	5	2	83	12	1155
2011	Visible minority	77	10	5	5	2	0	87	7	110
2011	Non-visible minority	66	15	5	8	4	2	83	12	1125

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	74	14	6	1	2	0	4	91	3	109
2017	Non-visible minority	61	15	6	9	4	0	4	80	14	1027
2014	Visible minority	78	6	4	4	3	1	5	88	8	125
2014	Non-visible minority	66	12	6	6	5	0	4	82	12	1159
2011	Visible minority	72	15	6	5	1	0	2	89	6	109
2011	Non-visible minority	61	15	6	8	5	0	4	80	13	1121

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	75	12	5	0	2	1	6	93	2	109
2017	Non-visible minority	75	10	4	3	3	0	4	89	7	1028
2014	Visible minority	81	7	3	2	2	0	6	93	3	125
2014	Non-visible minority	74	11	4	4	3	0	4	89	7	1159
2011	Visible minority	81	11	4	1	1	0	3	94	2	110
2011	Non-visible minority	75	10	6	3	3	0	3	88	6	1126

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	13	11	3	1	1	6	84	4	109
2017	Non-visible minority	52	21	10	7	5	1	3	77	12	1027
2014	Visible minority	63	17	8	2	3	1	7	86	6	125
2014	Non-visible minority	54	18	11	7	4	1	5	77	12	1159

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	17	7	4	2	1	1	87	6	109
2017	Non-visible minority	61	21	7	3	1	2	4	87	5	1024
2014	Visible minority	68	18	5	1	2	2	4	92	2	125
2014	Non-visible minority	62	19	7	4	2	3	4	87	6	1159
2011	Visible minority	77	13	4	1	2	2	2	93	3	110
2011	Non-visible minority	65	17	8	4	1	2	4	87	5	1126

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	18	82	109
2017	Non-visible minority	14	86	1025
2014	Visible minority	15	85	125
2014	Non-visible minority	14	86	1159

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	63	19
2017	Non-visible minority	47	139
2014	Visible minority	78	19
2014	Non-visible minority	53	155

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	53	19
2017	Non-visible minority	64	139
2014	Visible minority	42	19
2014	Non-visible minority	52	155

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	139
2014	Non-visible minority	7	155

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	19
2017	Non-visible minority	139
2014	Visible minority	19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19
2014	Visible minority	0	19
2014	Non-visible minority	4	155

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19
2014	Visible minority	0	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19
2017	Non-visible minority	5	139
2014	Non-visible minority	8	155

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	18
2017	Non-visible minority	39	139
2014	Visible minority	40	19
2014	Non-visible minority	33	155

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	30	139
2014	Visible minority	32	19
2014	Non-visible minority	33	155

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	18
2017	Non-visible minority	43	139
2014	Visible minority	37	19
2014	Non-visible minority	46	155

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	46	139
2014	Visible minority	60	19
2014	Non-visible minority	42	155

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	18
2017	Non-visible minority	31	139
2014	Visible minority	30	19
2014	Non-visible minority	28	155

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	18
2017	Non-visible minority	53	139
2014	Visible minority	63	19
2014	Non-visible minority	54	155

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	18
2017	Non-visible minority	32	139
2014	Non-visible minority	34	155

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	139
2014	Non-visible minority	12	155

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	139
2014	Visible minority	0	19
2014	Non-visible minority	10	155

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	67	18
2017	Non-visible minority	47	139
2014	Visible minority	37	19
2014	Non-visible minority	37	155

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	26	139
2014	Non-visible minority	18	155

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	139
2014	Non-visible minority	10	155

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	56	18
2017	Non-visible minority	56	139
2014	Visible minority	55	18
2014	Non-visible minority	54	155

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	18
2017	Non-visible minority	27	139
2014	Visible minority	39	18
2014	Non-visible minority	26	155

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	18
2017	Non-visible minority	17	139
2014	Non-visible minority	17	155

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	26	139
2014	Non-visible minority	17	155

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	139
2014	Non-visible minority	7	155

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	139
2014	Visible minority	0	18
2014	Non-visible minority	5	155

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	18
2017	Non-visible minority	9	139
2014	Non-visible minority	14	155

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	139
2014	Non-visible minority	13	155

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	139
2014	Non-visible minority	25	155

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2017	Non-visible minority	9	128
2014	Non-visible minority	15	147

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	128
2014	Visible minority	29	18
2014	Non-visible minority	27	147

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2017	Non-visible minority	8	128
2014	Non-visible minority	8	147

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	128
2014	Non-visible minority	9	147

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	128
2014	Non-visible minority	11	147

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	128
2014	Non-visible minority	8	147

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	44	16
2017	Non-visible minority	20	128
2014	Non-visible minority	21	147

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	128
2014	Non-visible minority	6	147

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	128
2014	Non-visible minority	10	147

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	128
2014	Non-visible minority	29	147

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	128
2014	Non-visible minority	6	147

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	56	16
2017	Non-visible minority	47	128
2014	Visible minority	29	18
2014	Non-visible minority	42	147

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	16
2014	Visible minority	0	18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	16
2017	Non-visible minority	62	128
2014	Visible minority	37	18
2014	Non-visible minority	45	147

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	128
2014	Non-visible minority	9	147

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	100	0	18
2017	Non-visible minority	94	6	139

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	10	23	6	8	28	7	43	21	108
2017	Non-visible minority	17	18	15	7	6	30	6	55	21	1028
2014	Visible minority	27	17	18	5	4	26	3	62	13	124
2014	Non-visible minority	23	21	15	6	4	26	6	63	15	1158

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	33	15	5	7	5	0	73	12	108
2017	Non-visible minority	34	35	14	6	3	7	1	75	10	1023
2014	Visible minority	43	28	17	2	3	5	1	76	5	125
2014	Non-visible minority	40	31	13	5	2	7	1	78	8	1158
2011	Visible minority	29	39	13	4	5	11	0	76	9	109
2011	Non-visible minority	34	37	15	6	2	5	0	75	8	1127

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	12	88	109
2017	Non-visible minority	5	95	1025
2014	Visible minority	12	88	125
2014	Non-visible minority	4	96	1159

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	46	13
2017	Non-visible minority	43	49
2014	Visible minority	39	15
2014	Non-visible minority	36	47

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	92	13
2017	Non-visible minority	84	49
2014	Visible minority	78	15
2014	Non-visible minority	77	47

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2014	Visible minority	0	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	49
2014	Visible minority	15
2014	Non-visible minority	47

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2014	Visible minority	0	15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Visible minority	13
2014	Visible minority	15
2014	Non-visible minority	47

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	49
2014	Non-visible minority	12	47

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	46	13
2017	Non-visible minority	0	49
2014	Visible minority	32	15

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2014	Visible minority	39	15
2014	Non-visible minority	0	47

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	49
2014	Non-visible minority	0	47

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	0	47

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	35	49
2014	Non-visible minority	22	47

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Visible minority	46	13
2017	Non-visible minority	49	49
2014	Visible minority	48	15
2014	Non-visible minority	25	47

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2014	Visible minority	0	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	0	47

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	49

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	0	49

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	49
2014	Non-visible minority	22	47

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	49
2014	Visible minority	15
2014	Non-visible minority	47

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	49
2014	Visible minority	32	15
2014	Non-visible minority	36	47

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	49
2014	Non-visible minority	30	47

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	49
2014	Non-visible minority	17	47

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	49
2014	Visible minority	0	15
2014	Non-visible minority	13	47

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	49
2014	Non-visible minority	14	47

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	15

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	10	47

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	49

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	13
2017	Non-visible minority	43	49
2014	Visible minority	35	15
2014	Non-visible minority	54	47

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	38	45
2014	Non-visible minority	17	46

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	45
2014	Visible minority	15
2014	Non-visible minority	46

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	45
2014	Visible minority	0	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2014	Visible minority	0	15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	18	46

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	45

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	12
2017	Non-visible minority	18	45
2014	Non-visible minority	18	46

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	45

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	12
2017	Non-visible minority	33	45
2014	Visible minority	48	15
2014	Non-visible minority	34	46

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Visible minority	12
2017	Non-visible minority	45
2014	Visible minority	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	60	45
2014	Visible minority	68	15
2014	Non-visible minority	70	46

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	45
2014	Non-visible minority	13	46

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	100	0	13
2017	Non-visible minority	100	0	49

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	12	26	4	5	32	5	46	13	109
2017	Non-visible minority	19	17	15	2	2	37	7	65	8	1024
2014	Visible minority	25	16	16	6	1	32	4	64	11	125
2014	Non-visible minority	25	16	15	2	2	32	8	69	6	1160

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	37	13	2	6	6	0	78	8	109
2017	Non-visible minority	41	32	12	2	2	9	1	82	4	1028
2014	Visible minority	40	27	13	5	1	13	0	78	7	124
2014	Non-visible minority	41	30	12	2	1	12	2	82	4	1159
2011	Visible minority	36	41	7	1	4	11	0	87	5	110
2011	Non-visible minority	41	35	13	2	1	8	0	83	3	1127

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	25	75	109
2017	Non-visible minority	14	86	1027
2014	Visible minority	17	83	125
2014	Non-visible minority	11	89	1156

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	85	15	27
2017	Non-visible minority	71	29	139
2014	Visible minority	82	18	21
2014	Non-visible minority	78	22	125

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	22	4	0	9	0	87	9	23
2017	Non-visible minority	52	34	3	7	3	1	87	10	98
2014	Visible minority	49	45	5	0	0	0	95	0	17
2014	Non-visible minority	55	30	6	9	1	0	85	10	98

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	52	9	2	1	3	1	88	3	109
2017	Non-visible minority	34	51	6	5	0	1	3	88	5	1028
2014	Visible minority	34	41	11	10	1	2	1	78	11	125
2014	Non-visible minority	40	43	5	4	1	1	6	89	5	1160
2011	Visible minority	35	49	6	3	1	3	4	89	4	110
2011	Non-visible minority	32	54	7	3	1	0	4	89	4	1128

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	21	30	7	6	16	4	48	15	108
2017	Non-visible minority	12	25	19	11	7	21	6	49	24	1027
2014	Visible minority	11	24	19	11	15	18	2	44	33	125
2014	Non-visible minority	12	22	18	13	15	13	7	43	35	1158
2011	Visible minority	13	32	15	6	6	24	5	63	17	110
2011	Non-visible minority	16	33	17	9	4	16	5	62	17	1126

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	35	6	5	2	5	1	87	7	109
2017	Non-visible minority	50	30	7	1	1	7	3	90	3	1026
2014	Visible minority	46	29	9	1	0	13	2	88	1	125
2014	Non-visible minority	53	27	6	1	1	6	6	91	2	1159
2011	Visible minority	46	32	2	4	1	12	4	92	5	109
2011	Non-visible minority	48	31	8	1	1	6	5	89	2	1127

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	35	10	5	1	10	1	82	6	108
2017	Non-visible minority	40	31	11	3	2	10	3	82	6	1027
2014	Visible minority	41	27	10	3	2	16	2	83	5	125
2014	Non-visible minority	42	28	9	4	2	9	6	82	7	1159
2011	Visible minority	38	35	4	1	1	16	5	93	2	110
2011	Non-visible minority	39	33	11	3	2	9	4	81	6	1127

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	70	18	6	5	2	0	0	88	6	109
2017	Non-visible minority	62	25	5	4	3	0	0	88	7	1026

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	70	18	4	5	3	1	0	89	7	109
2017	Non-visible minority	61	24	8	3	3	1	0	86	6	1027

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	43	16	5	1	3	0	77	6	109
2017	Non-visible minority	36	39	14	5	2	3	0	78	8	1027

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	39	15	7	9	2	0	68	17	109
2017	Non-visible minority	29	43	14	8	5	1	0	73	13	1026

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	27	10	5	8	0	3	76	13	109
2017	Non-visible minority	46	29	13	5	5	0	1	76	10	1026

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	38	16	9	9	0	3	65	19	109
2017	Non-visible minority	22	36	25	11	5	0	1	58	16	1027

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	32	14	7	5	0	4	73	12	109
2017	Non-visible minority	36	35	16	8	3	0	2	73	11	1026

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	32	23	18	11	0	2	48	29	109
2017	Non-visible minority	20	31	25	15	8	0	1	52	23	1026

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	22	11	2	2	0	9	83	4	109
2017	Non-visible minority	55	26	9	2	1	0	5	86	4	1027

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	30	17	9	6	0	1	67	16	109
2017	Non-visible minority	36	36	16	7	4	0	0	72	11	1025

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	38	19	12	6	0	3	63	18	108
2017	Non-visible minority	33	36	18	9	3	0	1	70	12	1027

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	36	19	15	8	0	2	57	23	109
2017	Non-visible minority	23	37	24	10	5	0	0	60	15	1026

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	32	21	10	8	0	3	59	19	109
2017	Non-visible minority	27	34	20	13	5	0	0	62	18	1027

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	39	22	10	3	0	3	64	13	108
2017	Non-visible minority	29	38	19	9	3	0	1	68	12	1025

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	19	12	4	6	0	1	78	10	109
2017	Non-visible minority	47	23	15	8	6	0	1	71	14	1028

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	74	6	5	5	6	1	4	85	11	109
2017	Non-visible minority	79	11	4	2	2	0	2	92	4	1025

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	28	12	5	2	1	0	81	7	109
2017	Non-visible minority	60	28	7	2	2	0	1	88	4	1024

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	23	5	5	6	0	1	85	10	108
2017	Non-visible minority	63	22	7	4	3	0	1	86	7	1023

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	10	2	3	0	0	24	94	4	109
2017	Non-visible minority	58	13	3	1	1	0	25	94	2	1025

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	19	3	2	1	1	7	94	3	106
2017	Non-visible minority	76	12	3	1	0	0	7	95	1	1021

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	78	12	2	1	4	0	4	93	5	109
2017	Non-visible minority	83	10	2	1	1	0	2	96	2	1026

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	27	8	3	1	0	4	88	4	109
2017	Non-visible minority	57	28	11	2	1	0	2	86	3	1026

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	37	34	6	4	0	1	56	10	109
2017	Non-visible minority	14	39	36	8	3	0	0	54	11	1028

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	16	34	34	11	1	1	46	20	109
2017	Non-visible minority	5	14	39	28	14	0	0	42	19	1028

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	31	15	4	2	4	3	44	56	109
2017	Non-visible minority	44	30	13	5	3	4	1	46	54	1028

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	56
2017	Non-visible minority	7	521

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	56
2017	Non-visible minority	14	521

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	56
2017	Non-visible minority	6	521

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	66	56
2017	Non-visible minority	73	521

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	56
2017	Non-visible minority	4	521

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	56
2017	Non-visible minority	24	521

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	49	42	2	4	2	2	54
2017	Non-visible minority	35	50	7	4	1	3	518

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	12	17	5	11	5	16	58	20	57
2017	Non-visible minority	27	24	16	10	8	2	12	60	22	528

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	11	10	9	11	7	40	44	37	57
2017	Non-visible minority	8	10	11	7	13	5	46	37	40	528

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 118. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.