2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	57	31	7	0	5	88	5	58
2017	Not a person with a disability	47	38	6	5	3	85	8	1082
2014	Person with a disability	49	29	9	8	5	78	13	70
2014	Not a person with a disability	46	40	7	5	2	86	7	1214
2011	Person with a disability	54	21	7	8	10	75	18	61
2011	Not a person with a disability	48	37	7	5	3	85	8	1171

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	42	32	10	11	5	0	0	74	16	58
2017	Not a person with a disability	38	38	11	10	4	0	0	76	14	1080

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	68	23	5	2	2	91	4	57
2017	Not a person with a disability	62	29	6	2	0	91	2	1077
2014	Person with a disability	72	18	8	0	3	90	3	70
2014	Not a person with a disability	70	23	4	1	1	94	2	1213
2011	Person with a disability	65	18	10	2	5	83	7	61
2011	Not a person with a disability	67	25	5	2	1	93	2	1173

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	59	30	5	2	4	89	5	58
2017	Not a person with a disability	52	34	7	4	3	87	6	1077
2014	Person with a disability	45	32	12	6	5	77	11	70
2014	Not a person with a disability	55	33	6	3	2	89	5	1211
2011	Person with a disability	55	24	6	7	8	79	15	61
2011	Not a person with a disability	52	36	6	3	2	88	5	1172

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	34	13	5	5	0	77	11	57
2017	Not a person with a disability	58	26	9	4	2	0	85	7	1082
2014	Person with a disability	59	18	12	5	5	1	78	10	70
2014	Not a person with a disability	56	28	8	4	2	0	85	6	1213
2011	Person with a disability	38	31	18	8	5	0	69	13	61
2011	Not a person with a disability	48	33	11	5	3	1	81	8	1170

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	39	39	11	5	5	79	11	57
2017	Not a person with a disability	54	30	9	6	2	84	7	1082
2014	Person with a disability	53	20	13	9	4	74	13	69
2014	Not a person with a disability	53	31	8	5	3	84	7	1213
2011	Person with a disability	32	36	14	13	5	68	18	61
2011	Not a person with a disability	46	36	10	6	3	81	9	1169

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	50	18	18	4	9	0	2	69	13	57
2017	Not a person with a disability	54	23	11	6	4	2	0	79	10	1081
2014	Person with a disability	52	20	10	7	9	1	1	73	17	70
2014	Not a person with a disability	54	23	10	6	5	3	0	79	11	1213
2011	Person with a disability	44	19	19	10	8	0	0	63	18	59
2011	Not a person with a disability	49	22	13	8	5	3	1	74	13	1172

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	52	26	9	8	5	0	0	78	14	58
2017	Not a person with a disability	51	29	10	5	4	1	1	81	8	1082
2014	Person with a disability	54	20	2	12	8	3	0	77	20	70
2014	Not a person with a disability	51	30	10	4	3	2	0	83	7	1213
2011	Person with a disability	38	21	13	8	13	5	2	63	23	61
2011	Not a person with a disability	48	28	11	6	4	2	0	78	10	1169

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	50	26	14	7	4	0	76	10	58
2017	Not a person with a disability	47	34	8	7	4	0	81	11	1080
2014	Person with a disability	54	19	8	14	5	0	73	19	70
2014	Not a person with a disability	47	33	8	7	4	0	81	11	1214
2011	Person with a disability	40	28	10	5	13	3	71	19	60
2011	Not a person with a disability	44	33	10	8	4	1	78	12	1170

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	59	31	0	8	2	90	10	58
2017	Not a person with a disability	56	26	8	6	4	82	10	1079
2014	Person with a disability	61	17	9	8	4	78	12	70
2014	Not a person with a disability	54	29	8	6	2	84	8	1212

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	33	11	12	18	7	57	32	57
2017	Not a person with a disability	27	34	14	12	6	7	65	20	1082
2014	Person with a disability	28	39	8	14	8	3	69	22	70
2014	Not a person with a disability	33	33	12	10	5	7	71	15	1212
2011	Person with a disability	22	16	19	20	15	8	41	38	61
2011	Not a person with a disability	25	32	18	11	7	7	61	20	1172

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	34	20	14	13	2	53	27	57
2017	Not a person with a disability	26	35	15	16	7	2	62	23	1080
2014	Person with a disability	27	33	10	20	9	0	60	29	70
2014	Not a person with a disability	30	36	14	13	5	2	67	19	1214
2011	Person with a disability	15	34	13	19	15	3	51	35	61
2011	Not a person with a disability	25	37	15	14	8	2	63	22	1170

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	5	35	24	17	14	5	42	33	58
2017	Not a person with a disability	16	33	18	20	9	5	51	30	1083
2014	Person with a disability	15	29	15	25	14	2	45	40	70
2014	Not a person with a disability	19	34	17	17	7	5	56	26	1213
2011	Person with a disability	12	28	17	22	18	3	41	42	61
2011	Not a person with a disability	14	35	20	16	8	6	52	27	1172

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	34	19	18	14	4	47	33	57
2017	Not a person with a disability	22	29	18	15	12	4	54	28	1079
2014	Person with a disability	27	20	18	19	14	3	49	33	70
2014	Not a person with a disability	25	31	17	12	10	6	59	23	1212
2011	Person with a disability	12	20	20	21	21	7	33	46	61
2011	Not a person with a disability	18	32	19	14	11	7	53	27	1169

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	5	28	15	25	26	0	34	51	58
2017	Not a person with a disability	13	31	14	25	13	3	46	40	1079
2014	Person with a disability	17	31	11	26	15	0	48	41	69
2014	Not a person with a disability	18	32	17	21	10	2	51	32	1212
2011	Person with a disability	10	28	8	25	23	5	40	51	61
2011	Not a person with a disability	13	38	14	20	12	2	52	33	1170

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	33	14	14	4	0	69	17	58
2017	Not a person with a disability	33	38	12	11	6	0	71	17	1081
2014	Person with a disability	38	32	10	10	10	0	70	20	69
2014	Not a person with a disability	35	37	13	8	5	0	73	14	1213
2011	Person with a disability	20	39	13	13	13	2	60	26	61
2011	Not a person with a disability	27	43	13	11	6	0	70	17	1172

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	39	15	9	5	0	0	71	14	58
2017	Not a person with a disability	29	42	11	14	4	0	0	71	18	1081

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	22	12	25	19	9	2	37	49	58
2017	Not a person with a disability	11	24	17	17	14	14	2	42	38	1081
2014	Person with a disability	15	27	10	19	16	11	2	48	40	70
2014	Not a person with a disability	13	26	16	18	11	13	3	46	35	1212

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	41	33	18	7	2	0	0	74	8	58
2017	Not a person with a disability	40	36	10	10	4	0	1	76	14	1082
2014	Person with a disability	54	18	7	15	5	0	0	73	21	70
2014	Not a person with a disability	41	38	11	6	4	0	0	79	10	1214
2011	Person with a disability	35	26	15	10	10	3	2	64	21	61
2011	Not a person with a disability	36	37	11	9	6	1	1	74	15	1171

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	17	8	29	17	8	0	41	50	13
2017	Not a person with a disability	25	42	13	12	4	1	2	70	16	244
2014	Person with a disability	55	11	24	11	0	0	0	65	11	18
2014	Not a person with a disability	34	34	11	10	6	2	3	72	17	290

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	41	19	9	4	2	2	67	13	58
2017	Not a person with a disability	41	35	10	8	5	1	0	77	13	1082
2014	Person with a disability	35	34	12	13	6	0	0	69	19	70
2014	Not a person with a disability	43	36	7	9	3	1	0	80	13	1213
2011	Person with a disability	35	32	8	17	7	2	0	68	24	61
2011	Not a person with a disability	38	37	8	12	4	1	0	75	16	1172

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	32	16	7	12	9	0	61	21	58
2017	Not a person with a disability	30	31	13	11	9	6	0	65	21	1083
2014	Person with a disability	37	19	11	14	14	3	2	58	30	70
2014	Not a person with a disability	39	27	9	10	6	7	1	72	18	1213
2011	Person with a disability	34	28	8	12	15	3	0	64	27	61
2011	Not a person with a disability	41	28	11	10	5	5	1	72	16	1172

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	35	12	14	7	0	0	67	21	58
2017	Not a person with a disability	36	43	8	9	3	0	0	79	13	1082
2014	Person with a disability	36	34	6	14	8	1	1	72	22	70
2014	Not a person with a disability	39	38	10	10	4	0	0	77	14	1213
2011	Person with a disability	33	41	13	3	6	0	3	76	10	61
2011	Not a person with a disability	40	39	9	8	3	0	1	79	12	1171

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	63	30	5	2	0	0	93	2	58
2017	Not a person with a disability	54	35	5	4	2	0	89	6	1083
2014	Person with a disability	53	31	8	4	3	1	85	7	70
2014	Not a person with a disability	55	34	5	4	2	0	89	6	1213
2011	Person with a disability	62	19	7	5	7	0	82	12	61
2011	Not a person with a disability	55	32	6	4	3	0	87	7	1170

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	68	23	7	2	0	0	91	2	58
2017	Not a person with a disability	56	33	5	4	1	0	90	5	1081
2014	Person with a disability	55	26	10	1	6	1	83	7	70
2014	Not a person with a disability	56	33	5	4	1	0	90	5	1213
2011	Person with a disability	51	38	3	3	5	0	88	8	61
2011	Not a person with a disability	54	38	3	3	2	0	92	4	1173

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	34	16	15	14	2	2	53	30	58
2017	Not a person with a disability	27	40	11	13	8	1	0	68	21	1081
2014	Person with a disability	33	28	12	14	12	1	0	61	27	70
2014	Not a person with a disability	34	36	13	11	5	1	0	71	16	1213
2011	Person with a disability	16	34	13	13	18	5	0	53	33	61
2011	Not a person with a disability	31	38	14	9	7	1	0	70	16	1171

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	22	12	18	26	2	4	40	47	58
2017	Not a person with a disability	23	33	13	15	12	2	2	58	28	1080
2014	Person with a disability	22	25	8	16	26	0	4	49	43	70
2014	Not a person with a disability	31	30	13	13	10	1	2	63	24	1213
2011	Person with a disability	15	28	12	16	23	2	5	46	42	61
2011	Not a person with a disability	25	32	13	14	13	2	2	60	27	1169

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	46	36	7	9	2	0	83	11	58
2017	Not a person with a disability	43	38	9	8	3	0	80	11	1074
2014	Person with a disability	34	37	11	8	8	1	73	16	70
2014	Not a person with a disability	38	43	8	7	4	0	81	11	1214
2011	Person with a disability	44	26	5	15	7	3	73	22	61
2011	Not a person with a disability	43	38	9	7	3	0	81	11	1169

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	53	31	11	5	0	0	84	5	58
2017	Not a person with a disability	52	32	8	6	2	0	84	8	1075
2014	Person with a disability	43	26	12	11	6	1	70	17	70
2014	Not a person with a disability	52	31	9	6	3	0	83	9	1214

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	45	34	10	9	2	0	0	79	11	58
2017	Not a person with a disability	43	37	9	8	3	0	0	81	10	1077
2014	Person with a disability	44	28	9	9	9	0	0	73	18	70
2014	Not a person with a disability	45	35	10	7	2	0	0	81	9	1214
2011	Person with a disability	30	41	8	15	5	0	2	72	20	61
2011	Not a person with a disability	43	37	10	6	3	1	1	81	9	1167

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	39	14	14	4	5	0	67	19	58
2017	Not a person with a disability	31	43	15	7	3	2	0	75	10	1081

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	54	27	11	7	2	0	0	81	8	58
2017	Not a person with a disability	58	29	5	5	2	0	0	88	7	1082
2014	Person with a disability	55	27	7	5	3	3	0	84	9	70
2014	Not a person with a disability	58	27	8	4	2	0	1	86	6	1213
2011	Person with a disability	48	31	7	8	5	2	0	80	13	61
2011	Not a person with a disability	53	31	7	6	2	1	1	84	8	1173

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	18	13	18	4	4	11	60	25	58
2017	Not a person with a disability	43	22	9	8	6	2	11	75	15	1077
2014	Person with a disability	39	18	9	15	6	1	12	65	24	70
2014	Not a person with a disability	42	23	8	8	5	1	12	75	16	1214
2011	Person with a disability	30	15	8	8	13	5	21	61	28	61
2011	Not a person with a disability	40	25	9	8	6	1	11	74	16	1172

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	30	15	10	3	0	2	72	13	58
2017	Not a person with a disability	43	36	12	5	2	0	1	80	7	1083
2014	Person with a disability	35	44	15	5	2	0	0	78	7	70
2014	Not a person with a disability	41	38	13	5	2	0	1	80	7	1214
2011	Person with a disability	33	30	23	10	3	2	0	64	13	61
2011	Not a person with a disability	33	37	17	8	4	0	0	71	12	1172

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	68	18	4	7	0	0	4	90	7	58
2017	Not a person with a disability	69	21	3	2	2	1	3	93	4	1081
2014	Person with a disability	79	16	1	2	0	0	2	97	2	70
2014	Not a person with a disability	67	20	5	3	1	2	3	91	4	1215
2011	Person with a disability	56	24	3	5	5	0	7	86	10	61
2011	Not a person with a disability	66	21	4	4	2	0	2	89	6	1170

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Person with a disability	33	31	35	58
2017	Not a person with a disability	23	46	30	1082
2014	Person with a disability	34	49	16	70
2014	Not a person with a disability	23	47	30	1213
2011	Person with a disability	19	48	33	61
2011	Not a person with a disability	26	47	27	1168

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Person with a disability	42	42	11	5	0	0	19
2017	Not a person with a disability	16	58	13	6	3	5	254
2014	Person with a disability	28	48	18	0	9999	5	24
2014	Not a person with a disability	14	53	18	8	9999	7	285
2011	Person with a disability	9	50	24	9	9999	9	12
2011	Not a person with a disability	14	56	17	6	9999	7	308

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	54	34	5	5	2	0	88	7	58
2017	Not a person with a disability	50	35	8	5	2	0	85	7	1079
2014	Person with a disability	47	40	5	7	1	0	86	9	70
2014	Not a person with a disability	53	35	7	4	1	0	88	6	1214
2011	Person with a disability	47	29	7	11	5	2	77	17	61
2011	Not a person with a disability	50	37	7	4	2	0	88	6	1172

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	35	15	14	11	0	60	25	58
2017	Not a person with a disability	34	41	12	9	4	0	75	13	1079
2014	Person with a disability	35	32	15	12	6	0	67	18	70
2014	Not a person with a disability	37	41	11	7	3	1	78	10	1213
2011	Person with a disability	28	33	10	13	8	8	66	23	61
2011	Not a person with a disability	35	43	10	7	4	1	78	11	1168

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	29	38	15	5	0	0	21	41	58
2017	Not a person with a disability	7	21	42	18	9	1	2	27	29	1079
2014	Person with a disability	14	26	39	15	6	1	0	21	40	70
2014	Not a person with a disability	8	22	40	20	9	0	1	29	31	1210
2011	Person with a disability	13	25	43	12	8	0	0	20	37	61
2011	Not a person with a disability	9	25	40	18	7	1	2	25	34	1169

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	24	19	19	22	4	2	44	37	58
2017	Not a person with a disability	6	14	29	28	20	1	2	49	21	1078
2014	Person with a disability	7	14	36	21	17	3	2	40	23	70
2014	Not a person with a disability	5	13	28	33	20	1	2	54	18	1209
2011	Person with a disability	16	17	31	20	12	2	3	33	34	61
2011	Not a person with a disability	6	14	29	30	16	1	3	49	21	1169

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	13	35	23	15	13	0	2	28	48	57
2017	Not a person with a disability	11	23	33	20	10	1	2	31	34	1080
2014	Person with a disability	19	26	30	13	9	3	0	22	47	70
2014	Not a person with a disability	14	24	33	17	10	1	1	28	38	1213
2011	Person with a disability	21	24	33	12	8	0	2	20	46	61
2011	Not a person with a disability	15	26	34	15	7	1	2	23	42	1169

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	0	13	39	28	16	0	4	46	14	57
2017	Not a person with a disability	3	8	30	36	20	1	2	58	12	1076
2014	Person with a disability	7	8	36	25	22	1	1	48	16	70
2014	Not a person with a disability	4	9	29	35	21	0	1	57	13	1209
2011	Person with a disability	8	16	38	20	17	2	0	37	24	61
2011	Not a person with a disability	6	13	31	30	17	0	2	48	20	1168

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	16	26	29	11	14	2	2	26	44	57
2017	Not a person with a disability	10	20	30	20	16	1	3	38	31	1077
2014	Person with a disability	17	19	29	21	13	1	0	34	36	70
2014	Not a person with a disability	9	18	30	25	16	0	2	42	28	1210
2011	Person with a disability	20	26	25	20	8	0	2	29	46	61
2011	Not a person with a disability	14	22	27	20	13	1	2	35	37	1169

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	16	24	19	18	2	5	40	35	58
2017	Not a person with a disability	5	12	30	29	19	2	3	51	18	1080
2014	Person with a disability	6	8	34	28	16	3	3	48	16	70
2014	Not a person with a disability	3	8	26	33	26	2	2	62	12	1209
2011	Person with a disability	12	30	21	24	10	2	2	35	43	61
2011	Not a person with a disability	7	16	30	26	16	2	3	44	24	1167

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	26	38	11	13	0	0	23	38	57
2017	Not a person with a disability	9	22	34	21	11	2	2	33	32	1080
2014	Person with a disability	18	26	37	9	6	3	2	16	46	70
2014	Not a person with a disability	12	20	36	20	11	1	1	31	32	1212

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	54	27	9	7	2	2	82	9	58
2017	Not a person with a disability	51	29	7	7	5	1	81	12	1079
2014	Person with a disability	58	23	4	6	10	0	80	16	70
2014	Not a person with a disability	55	26	7	7	5	1	81	11	1215

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	39	12	7	4	77	11	58
2017	Not a person with a disability	51	34	6	5	2	86	8	1083
2014	Person with a disability	55	30	8	3	4	85	7	70
2014	Not a person with a disability	48	38	7	5	2	86	7	1214

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	45	36	7	5	5	0	2	82	11	58
2017	Not a person with a disability	51	34	8	2	1	3	1	89	3	1081
2014	Person with a disability	53	28	3	9	3	5	0	85	12	70
2014	Not a person with a disability	56	29	8	2	1	4	1	89	2	1214

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	44	33	13	7	4	0	77	11	57
2017	Not a person with a disability	51	37	6	3	1	1	89	5	1080
2014	Person with a disability	57	28	4	4	5	3	87	9	70
2014	Not a person with a disability	56	31	7	3	1	2	89	3	1215
2011	Person with a disability	33	36	10	12	8	2	70	20	61
2011	Not a person with a disability	39	39	12	6	3	1	79	9	1170

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	51	29	7	10	2	0	81	12	57
2017	Not a person with a disability	58	30	7	3	2	0	88	5	1082
2014	Person with a disability	54	29	8	1	6	1	84	7	70
2014	Not a person with a disability	61	29	6	3	1	0	90	4	1214
2011	Person with a disability	41	30	13	10	5	2	72	15	61
2011	Not a person with a disability	49	36	9	4	2	0	85	6	1168

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	32	15	12	5	2	4	66	18	58
2017	Not a person with a disability	31	31	14	9	7	4	3	67	18	1080
2014	Person with a disability	41	30	11	7	8	3	0	73	15	70
2014	Not a person with a disability	38	31	11	7	5	4	3	75	13	1213

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	53	28	9	5	2	4	0	84	7	58
2017	Not a person with a disability	61	30	6	1	1	1	0	92	2	1078
2014	Person with a disability	73	22	3	1	1	0	0	95	3	70
2014	Not a person with a disability	65	26	5	2	0	1	0	92	2	1213
2011	Person with a disability	56	23	15	2	0	5	0	83	2	61
2011	Not a person with a disability	55	30	8	3	1	2	1	88	4	1167

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	52	23	14	7	2	2	0	76	9	57
2017	Not a person with a disability	56	32	5	4	2	1	0	89	5	1079
2014	Person with a disability	61	19	13	5	3	0	0	80	7	70
2014	Not a person with a disability	59	28	6	3	2	1	1	89	5	1213
2011	Person with a disability	32	31	15	6	10	5	2	67	17	61
2011	Not a person with a disability	47	35	8	5	3	2	1	84	8	1167

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	26	12	11	9	0	0	68	19	58
2017	Not a person with a disability	43	33	12	6	2	3	0	79	8	1076
2014	Person with a disability	45	36	9	4	1	3	2	85	6	70
2014	Not a person with a disability	42	31	12	7	3	4	1	77	10	1213
2011	Person with a disability	20	29	23	10	10	7	2	54	22	61
2011	Not a person with a disability	24	36	20	9	5	5	2	64	15	1172

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	19	11	21	25	9	1	37	51	58
2017	Not a person with a disability	22	25	14	15	13	9	2	53	32	1081
2014	Person with a disability	25	22	18	14	16	3	2	50	32	70
2014	Not a person with a disability	29	23	16	12	10	9	2	58	24	1213
2011	Person with a disability	12	21	10	21	23	10	3	38	51	61
2011	Not a person with a disability	18	25	18	15	9	11	3	50	29	1170

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	54	5	15	0	0	79	15	58
2017	Not a person with a disability	41	47	4	6	2	0	88	8	1080
2014	Person with a disability	37	45	6	8	3	1	83	11	70
2014	Not a person with a disability	40	47	4	7	2	0	87	9	1213
2011	Person with a disability	28	48	5	13	7	0	76	19	61
2011	Not a person with a disability	40	47	4	7	2	0	87	9	1172

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	33	8	19	18	55	36	58
2017	Not a person with a disability	36	33	6	15	9	70	24	1081
2014	Person with a disability	33	25	7	23	12	58	35	70
2014	Not a person with a disability	40	35	7	12	6	75	18	1212
2011	Person with a disability	35	23	5	23	14	58	38	61
2011	Not a person with a disability	35	37	8	12	8	72	20	1166

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	55	28	7	11	0	82	11	58
2017	Not a person with a disability	60	30	5	3	1	90	5	1079
2014	Person with a disability	53	23	10	8	6	76	14	70
2014	Not a person with a disability	56	33	7	3	1	89	4	1213

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	71	14	5	2	4	2	4	89	6	57
2017	Not a person with a disability	70	15	5	5	2	1	2	88	7	1082
2014	Person with a disability	75	15	2	1	3	0	4	93	5	70
2014	Not a person with a disability	69	15	5	4	3	1	3	88	7	1214
2011	Person with a disability	62	18	3	8	0	0	8	87	9	61
2011	Not a person with a disability	70	17	4	4	3	1	2	89	6	1172

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	71	11	5	7	2	4	85	9	58
2017	Not a person with a disability	67	14	5	7	5	1	82	12	1081
2014	Person with a disability	70	19	1	0	8	2	90	8	70
2014	Not a person with a disability	67	15	5	7	5	2	83	12	1210
2011	Person with a disability	66	20	0	10	0	5	90	10	61
2011	Not a person with a disability	67	14	5	8	4	1	83	12	1170

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	67	10	5	9	2	7	83	11	58
2017	Not a person with a disability	62	16	6	9	4	3	81	13	1082
2014	Person with a disability	73	7	7	6	1	6	85	8	70
2014	Not a person with a disability	67	12	6	6	5	4	82	12	1214
2011	Person with a disability	61	15	10	5	2	8	82	7	61
2011	Not a person with a disability	63	15	6	8	5	4	81	13	1165

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	79	8	4	4	0	5	93	4	58
2017	Not a person with a disability	75	10	4	3	3	4	89	7	1083
2014	Person with a disability	77	11	5	0	1	6	93	1	70
2014	Not a person with a disability	75	11	4	4	3	4	89	7	1214
2011	Person with a disability	69	13	10	0	5	3	85	5	61
2011	Not a person with a disability	76	10	5	3	3	3	89	6	1171

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	51	26	10	5	4	0	4	80	9	58
2017	Not a person with a disability	54	20	10	6	4	1	4	78	11	1082
2014	Person with a disability	61	17	10	3	3	1	6	84	6	70
2014	Not a person with a disability	54	19	11	7	4	1	5	77	11	1214

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	57	18	12	2	0	2	9	85	2	58
2017	Not a person with a disability	62	20	7	4	1	2	3	87	5	1079
2014	Person with a disability	72	12	5	2	4	1	4	89	6	70
2014	Not a person with a disability	62	19	7	3	2	3	4	88	5	1214
2011	Person with a disability	64	13	7	3	2	3	8	87	6	61
2011	Not a person with a disability	66	16	7	4	1	2	4	87	5	1171

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	22	78	58
2017	Not a person with a disability	14	86	1080
2014	Person with a disability	28	72	70
2014	Not a person with a disability	13	87	1214

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	46	13
2017	Not a person with a disability	50	147
2014	Person with a disability	57	19
2014	Not a person with a disability	55	153

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	78	13
2017	Not a person with a disability	61	147
2014	Person with a disability	54	19
2014	Not a person with a disability	51	153

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	13
2017	Not a person with a disability	6	147
2014	Person with a disability	0	19
2014	Not a person with a disability	8	153

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Person with a disability	13
2017	Not a person with a disability	147
2014	Person with a disability	19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	13
2014	Not a person with a disability	3	153

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	13
2014	Person with a disability	0	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	4	147
2014	Not a person with a disability	8	153

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	36	13
2017	Not a person with a disability	38	146
2014	Person with a disability	30	19
2014	Not a person with a disability	34	153

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	28	146
2014	Person with a disability	40	19
2014	Not a person with a disability	32	153

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	54	13
2017	Not a person with a disability	42	146
2014	Person with a disability	56	19
2014	Not a person with a disability	44	153

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	45	146
2014	Person with a disability	40	19
2014	Not a person with a disability	45	153

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	44	13
2017	Not a person with a disability	29	146
2014	Person with a disability	26	19
2014	Not a person with a disability	28	153

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	46	13
2017	Not a person with a disability	52	146
2014	Person with a disability	42	19
2014	Not a person with a disability	57	153

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	33	146
2014	Person with a disability	29	19
2014	Not a person with a disability	32	153

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	15	146
2014	Not a person with a disability	12	153

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	13
2017	Not a person with a disability	11	146
2014	Not a person with a disability	9	153

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	46	13
2017	Not a person with a disability	49	146
2014	Person with a disability	52	19
2014	Not a person with a disability	35	153

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	23	146
2014	Not a person with a disability	20	153

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	13
2017	Not a person with a disability	15	146
2014	Not a person with a disability	9	153

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	54	13
2017	Not a person with a disability	57	146
2014	Person with a disability	54	19
2014	Not a person with a disability	54	152

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	31	146
2014	Person with a disability	26	19
2014	Not a person with a disability	28	152

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	19	146
2014	Not a person with a disability	16	152

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	48	13
2017	Not a person with a disability	23	146
2014	Not a person with a disability	15	152

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	14	146
2014	Not a person with a disability	7	152

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	146
2014	Not a person with a disability	4	152

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	12	146
2014	Not a person with a disability	16	152

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	12	146
2014	Not a person with a disability	14	152

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	21	146
2014	Person with a disability	34	19
2014	Not a person with a disability	21	152

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	134
2014	Not a person with a disability	15	145

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	12
2017	Not a person with a disability	19	134
2014	Not a person with a disability	29	145

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	12
2017	Not a person with a disability	8	134
2014	Person with a disability	0	18
2014	Not a person with a disability	9	145

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	12
2017	Not a person with a disability	8	134
2014	Not a person with a disability	10	145

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	12	134
2014	Not a person with a disability	12	145

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	12
2017	Not a person with a disability	18	134
2014	Person with a disability	0	18
2014	Not a person with a disability	8	145

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	56	12
2017	Not a person with a disability	20	134
2014	Not a person with a disability	21	145

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	12
2017	Not a person with a disability	6	134
2014	Not a person with a disability	4	145

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	134
2014	Not a person with a disability	10	145

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	28	134
2014	Person with a disability	27	18
2014	Not a person with a disability	27	145

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	13	134
2014	Person with a disability	0	18
2014	Not a person with a disability	6	145

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	65	12
2017	Not a person with a disability	46	134
2014	Person with a disability	32	18
2014	Not a person with a disability	41	145

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	12
2014	Person with a disability	0	18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	59	12
2017	Not a person with a disability	61	134
2014	Person with a disability	59	18
2014	Not a person with a disability	42	145

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	14	134
2014	Not a person with a disability	9	145

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	76	24	13
2017	Not a person with a disability	97	3	146

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	21	14	16	14	16	5	44	38	58
2017	Not a person with a disability	17	17	16	7	6	30	6	55	20	1082
2014	Person with a disability	19	29	18	4	10	18	1	60	18	70
2014	Not a person with a disability	23	20	15	6	4	26	6	64	14	1212

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	29	14	8	9	5	2	66	19	57
2017	Not a person with a disability	34	35	14	6	3	6	1	75	10	1078
2014	Person with a disability	41	29	16	5	6	3	0	72	12	70
2014	Not a person with a disability	41	31	14	4	2	7	1	78	7	1213
2011	Person with a disability	26	32	19	15	5	3	0	60	20	61
2011	Not a person with a disability	34	37	15	5	2	6	0	76	8	1171

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	19	81	58
2017	Not a person with a disability	5	95	1080
2014	Person with a disability	22	78	70
2014	Not a person with a disability	4	96	1214

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	45	51
2014	Person with a disability	49	15
2014	Not a person with a disability	31	46

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	91	11
2017	Not a person with a disability	84	51
2014	Person with a disability	71	15
2014	Not a person with a disability	79	46

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11
2014	Person with a disability	0	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Person with a disability	11
2017	Not a person with a disability	51
2014	Person with a disability	15
2014	Not a person with a disability	46

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11
2014	Person with a disability	0	15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Person with a disability	11
2014	Person with a disability	15
2014	Not a person with a disability	46

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	12	46

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11
2017	Not a person with a disability	12	51

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11
2014	Person with a disability	0	15

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11
2014	Person with a disability	0	15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	33	51
2014	Not a person with a disability	25	46

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	55	51
2014	Not a person with a disability	33	46

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11
2014	Person with a disability	0	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	20	51
2014	Person with a disability	0	15
2014	Not a person with a disability	15	46

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11
2017	Not a person with a disability	0	51

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	55	11
2014	Person with a disability	59	15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Person with a disability	11
2017	Not a person with a disability	51
2014	Person with a disability	15
2014	Not a person with a disability	46

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	12	51
2014	Not a person with a disability	38	46

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	31	51
2014	Person with a disability	58	15
2014	Not a person with a disability	20	46

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11
2017	Not a person with a disability	20	51
2014	Not a person with a disability	17	46

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	14	51

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	45	11
2017	Not a person with a disability	14	51

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	0	46

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	11	46

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	11
2017	Not a person with a disability	12	51

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	43	51
2014	Not a person with a disability	59	46

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	38	48
2014	Not a person with a disability	19	46

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Person with a disability	0	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Not a person with a disability	48
2014	Person with a disability	14
2014	Not a person with a disability	46

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	0	48

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	0	48
2014	Person with a disability	0	14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	Not a person with a disability	0	46

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	23	48
2014	Not a person with a disability	13	46

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	10	48
2014	Person with a disability	0	14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	38	48
2014	Person with a disability	35	14
2014	Not a person with a disability	37	46

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	0	48
2014	Person with a disability	0	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	54	48
2014	Person with a disability	51	14
2014	Not a person with a disability	75	46

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	15	48

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	100	0	11
2017	Not a person with a disability	100	0	51

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	27	16	4	11	17	5	62	18	58
2017	Not a person with a disability	19	16	16	3	2	37	7	63	8	1079
2014	Person with a disability	28	18	19	5	6	21	3	60	15	70
2014	Not a person with a disability	25	16	15	3	1	33	8	69	6	1215

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	30	11	5	9	7	2	73	15	58
2017	Not a person with a disability	41	33	13	2	2	9	1	82	4	1083
2014	Person with a disability	40	23	22	4	6	5	0	67	10	70
2014	Not a person with a disability	41	30	11	3	1	12	1	83	4	1213
2011	Person with a disability	34	33	16	8	2	5	2	72	11	61
2011	Not a person with a disability	41	35	13	2	1	9	0	83	3	1172

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	61	39	58
2017	Not a person with a disability	12	88	1082
2014	Person with a disability	54	46	69
2014	Not a person with a disability	9	91	1212

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	83	17	35
2017	Not a person with a disability	70	30	131
2014	Person with a disability	85	15	38
2014	Not a person with a disability	77	23	106

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	51	28	0	17	3	0	79	21	29
2017	Not a person with a disability	55	33	4	2	4	1	89	7	92
2014	Person with a disability	32	38	14	13	3	0	70	16	32
2014	Not a person with a disability	62	30	2	5	0	0	92	5	82

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	45	7	0	2	4	5	90	2	58
2017	Not a person with a disability	33	51	6	4	0	1	3	88	5	1083
2014	Person with a disability	45	31	3	4	4	3	11	87	9	70
2014	Not a person with a disability	39	43	6	4	1	1	5	88	5	1215
2011	Person with a disability	49	40	2	2	0	2	6	96	2	61
2011	Not a person with a disability	32	54	7	3	1	0	4	89	4	1173

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	35	15	8	9	14	8	58	22	58
2017	Not a person with a disability	12	24	21	10	7	21	5	49	23	1080
2014	Person with a disability	22	17	14	17	13	9	8	47	36	70
2014	Not a person with a disability	11	23	18	13	15	14	7	42	34	1213
2011	Person with a disability	18	38	13	13	8	7	3	62	24	61
2011	Not a person with a disability	16	33	17	9	4	17	5	62	16	1171

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	45	26	9	0	5	9	6	83	6	58
2017	Not a person with a disability	50	31	7	1	1	6	3	90	3	1081
2014	Person with a disability	53	23	5	2	3	3	11	88	5	70
2014	Not a person with a disability	52	27	6	1	1	7	5	91	2	1214
2011	Person with a disability	49	25	8	0	3	8	6	86	4	61
2011	Not a person with a disability	48	32	7	2	1	6	5	89	3	1171

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	31	16	7	5	9	6	67	14	58
2017	Not a person with a disability	40	32	10	3	2	10	2	83	5	1081
2014	Person with a disability	38	28	4	8	5	7	11	80	15	70
2014	Not a person with a disability	42	28	10	3	2	10	5	82	7	1214
2011	Person with a disability	33	27	10	5	7	13	6	73	14	61
2011	Not a person with a disability	39	33	11	3	1	9	4	83	5	1172

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	62	29	4	5	0	0	0	92	5	58
2017	Not a person with a disability	63	24	6	4	3	0	0	87	7	1081

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	61	23	8	8	0	0	0	83	8	58
2017	Not a person with a disability	62	23	8	3	3	1	0	86	6	1082

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	43	18	5	2	0	0	76	7	58
2017	Not a person with a disability	36	40	14	6	2	3	0	78	7	1082

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	42	12	13	11	2	2	63	25	58
2017	Not a person with a disability	29	42	14	8	5	1	0	73	13	1081

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	37	15	5	10	0	2	69	16	58
2017	Not a person with a disability	47	29	13	5	5	0	1	77	10	1081

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	32	21	15	7	0	5	55	24	58
2017	Not a person with a disability	22	36	24	11	6	0	1	59	16	1082

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	31	24	13	4	0	5	57	18	58
2017	Not a person with a disability	37	35	16	8	3	0	2	74	11	1081

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	16	21	34	14	13	0	2	38	28	58
2017	Not a person with a disability	19	31	24	15	8	0	1	52	24	1081

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	31	13	5	2	0	18	76	8	58
2017	Not a person with a disability	56	26	9	2	1	0	5	86	4	1082

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	37	17	12	3	0	4	67	15	58
2017	Not a person with a disability	37	35	16	7	4	0	0	72	12	1080

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	45	14	15	0	0	4	70	16	58
2017	Not a person with a disability	33	36	18	9	4	0	1	69	12	1081

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	29	31	12	11	0	2	46	23	58
2017	Not a person with a disability	23	37	24	10	5	0	1	61	16	1081

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	25	28	17	7	0	2	47	25	58
2017	Not a person with a disability	27	34	20	13	5	0	0	62	18	1082

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	35	18	12	11	0	4	59	23	58
2017	Not a person with a disability	29	39	20	9	3	0	1	68	12	1078

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	27	24	18	16	14	0	2	52	30	58
2017	Not a person with a disability	49	22	15	7	6	0	1	72	13	1083

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	63	18	4	5	5	0	5	86	11	58
2017	Not a person with a disability	79	10	4	2	2	0	2	92	5	1080

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	46	36	10	2	4	0	2	84	5	58
2017	Not a person with a disability	60	27	8	2	2	0	1	88	4	1079

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	57	26	5	2	7	0	4	86	9	58
2017	Not a person with a disability	63	21	7	4	3	0	1	86	7	1077

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	47	12	3	1	0	0	37	93	2	58
2017	Not a person with a disability	59	13	3	1	1	0	24	94	2	1080

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	65	14	2	0	0	0	19	98	0	58
2017	Not a person with a disability	76	13	3	1	0	0	7	95	2	1073

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	64	25	5	2	1	0	4	91	3	58
2017	Not a person with a disability	84	10	2	1	1	0	2	96	2	1081

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	55	25	14	2	0	0	4	84	2	58
2017	Not a person with a disability	58	28	10	2	1	0	2	87	3	1081

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	7	39	39	10	4	0	2	46	14	58
2017	Not a person with a disability	15	39	35	8	3	0	0	54	11	1083

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	14	40	26	9	0	2	35	24	58
2017	Not a person with a disability	4	14	39	28	15	0	0	43	18	1083

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	32	19	5	7	2	2	34	66	58
2017	Not a person with a disability	44	30	13	5	3	4	1	46	54	1083

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	36
2017	Not a person with a disability	6	544

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	20	36
2017	Not a person with a disability	14	544

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	36
2017	Not a person with a disability	6	544

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	70	36
2017	Not a person with a disability	72	544

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	3	36
2017	Not a person with a disability	3	544

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	30	36
2017	Not a person with a disability	23	544

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Person with a disability	27	53	6	3	3	8	36
2017	Not a person with a disability	37	49	7	4	1	3	539

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	22	14	13	14	0	13	54	31	37
2017	Not a person with a disability	28	23	16	10	8	3	13	60	21	551

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	8	19	5	11	16	5	35	45	45	37
2017	Not a person with a disability	9	10	11	7	13	5	46	37	40	551

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 117. Are you a person with a disability?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.