2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 39 36 16 4 4 0 0 76 8 25
2017 Non-Aboriginal 48 37 6 5 3 0 0 85 8 1116
2014 Aboriginal 47 33 7 13 0 0 0 80 13 28
2014 Non-Aboriginal 46 39 7 5 2 0 0 85 8 1253
2011 Aboriginal 54 32 5 5 5 0 0 86 9 22
2011 Non-Aboriginal 48 36 7 5 3 0 0 84 9 1210

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 28 4 16 8 0 0 72 24 25
2017 Non-Aboriginal 38 37 11 10 4 0 0 76 14 1114

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 68 20 12 0 0 0 0 88 0 25
2017 Non-Aboriginal 62 29 6 2 0 0 0 91 3 1110
2014 Aboriginal 69 28 3 0 0 0 0 97 0 28
2014 Non-Aboriginal 70 23 5 1 1 0 0 93 2 1253
2011 Aboriginal 73 18 9 0 0 0 0 91 0 22
2011 Non-Aboriginal 67 25 5 2 1 0 0 92 3 1212

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 51 24 12 4 8 0 0 76 12 25
2017 Non-Aboriginal 53 34 7 4 3 0 0 87 6 1111
2014 Aboriginal 46 37 7 3 6 0 0 84 10 28
2014 Non-Aboriginal 55 33 6 3 2 0 0 88 5 1251
2011 Aboriginal 54 32 5 5 5 0 0 86 9 22
2011 Non-Aboriginal 52 36 6 3 2 0 0 88 6 1211

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 46 37 4 4 8 0 0 83 13 24
2017 Non-Aboriginal 57 27 9 5 2 0 0 84 7 1116
2014 Aboriginal 58 23 13 6 0 0 0 80 6 28
2014 Non-Aboriginal 56 28 8 4 2 1 0 85 7 1253
2011 Aboriginal 28 46 22 0 5 0 0 73 5 22
2011 Non-Aboriginal 48 32 11 5 3 1 0 81 8 1209

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 42 33 13 0 13 0 0 75 13 24
2017 Non-Aboriginal 53 30 9 6 2 0 0 83 7 1116
2014 Aboriginal 58 16 17 10 0 0 0 74 10 28
2014 Non-Aboriginal 53 32 8 5 3 0 0 84 8 1252
2011 Aboriginal 41 32 22 0 5 0 0 73 5 22
2011 Non-Aboriginal 45 35 10 6 3 0 0 81 9 1208

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 55 24 17 0 4 0 0 79 4 24
2017 Non-Aboriginal 53 23 11 6 4 2 0 78 11 1115
2014 Aboriginal 54 20 17 7 3 0 0 74 10 28
2014 Non-Aboriginal 54 23 10 6 5 3 0 79 11 1253
2011 Aboriginal 46 28 5 13 0 9 0 81 14 22
2011 Non-Aboriginal 49 22 13 8 5 3 0 73 14 1209
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 51 24 12 0 12 0 0 76 12 25
2017 Non-Aboriginal 51 29 10 5 3 1 1 81 9 1116
2014 Aboriginal 47 24 11 7 10 0 0 71 17 28
2014 Non-Aboriginal 52 29 10 5 3 2 0 82 8 1253
2011 Aboriginal 54 18 9 5 5 9 0 80 10 22
2011 Non-Aboriginal 47 28 11 6 4 2 0 77 11 1208

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 39 40 4 4 12 0 0 80 16 25
2017 Non-Aboriginal 47 33 9 7 4 0 0 80 11 1114
2014 Aboriginal 45 31 0 21 3 0 0 76 24 28
2014 Non-Aboriginal 48 32 8 7 4 0 0 80 11 1254
2011 Aboriginal 47 29 5 5 5 10 0 84 11 21
2011 Non-Aboriginal 44 33 10 8 5 0 0 77 13 1209

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 54 21 4 4 17 0 0 75 21 24
2017 Non-Aboriginal 56 27 8 6 3 0 0 83 9 1114
2014 Aboriginal 57 22 15 6 0 0 0 79 6 27
2014 Non-Aboriginal 55 29 8 6 3 0 0 84 9 1253

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 36 12 12 12 0 0 64 24 25
2017 Non-Aboriginal 27 33 14 12 7 7 0 65 20 1115
2014 Aboriginal 31 28 13 13 6 8 0 64 21 28
2014 Non-Aboriginal 33 34 12 10 5 7 0 71 15 1252
2011 Aboriginal 28 17 18 14 9 14 0 52 26 22
2011 Non-Aboriginal 24 31 18 11 8 7 0 60 21 1211

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 36 12 8 16 0 0 64 24 25
2017 Non-Aboriginal 25 35 15 16 7 2 0 61 23 1113
2014 Aboriginal 31 21 17 17 10 5 0 55 28 28
2014 Non-Aboriginal 30 36 14 13 6 2 0 67 19 1254
2011 Aboriginal 23 32 17 9 9 9 0 61 20 22
2011 Non-Aboriginal 25 37 15 14 8 2 0 63 22 1209

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 8 40 19 12 16 4 0 51 29 25
2017 Non-Aboriginal 15 33 18 20 9 5 0 50 30 1117
2014 Aboriginal 20 31 13 17 10 9 0 56 29 28
2014 Non-Aboriginal 19 34 17 18 7 5 0 55 26 1253
2011 Aboriginal 5 41 27 8 14 5 0 48 23 22
2011 Non-Aboriginal 14 35 19 17 9 6 0 52 28 1211

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 24 27 12 16 8 12 0 59 28 25
2017 Non-Aboriginal 21 29 18 15 12 4 0 53 28 1112
2014 Aboriginal 24 23 20 7 13 14 0 54 23 28
2014 Non-Aboriginal 25 30 17 13 10 5 0 58 24 1252
2011 Aboriginal 23 23 22 9 14 9 0 50 25 22
2011 Non-Aboriginal 17 32 19 14 11 6 0 53 27 1208

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 16 39 4 28 8 4 0 58 38 25
2017 Non-Aboriginal 12 31 14 25 14 3 0 45 41 1113
2014 Aboriginal 28 27 15 20 10 0 0 56 30 28
2014 Non-Aboriginal 18 32 16 21 11 2 0 51 32 1251
2011 Aboriginal 14 37 9 27 9 5 0 53 37 22
2011 Non-Aboriginal 13 38 14 21 12 2 0 52 34 1209
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 36 20 4 4 0 0 72 8 25
2017 Non-Aboriginal 33 38 12 12 6 0 0 71 17 1115
2014 Aboriginal 39 40 5 7 10 0 0 79 16 28
2014 Non-Aboriginal 35 37 13 8 6 0 0 72 14 1252
2011 Aboriginal 37 45 5 5 9 0 0 82 14 22
2011 Non-Aboriginal 26 42 13 11 6 0 0 69 17 1211

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 23 44 12 8 12 0 0 68 20 25
2017 Non-Aboriginal 29 42 11 14 4 0 0 71 17 1115

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 12 32 12 15 16 8 4 51 36 25
2017 Non-Aboriginal 11 24 17 18 14 14 2 42 38 1115
2014 Aboriginal 20 25 11 6 13 24 0 59 26 28
2014 Non-Aboriginal 13 26 15 19 12 13 3 46 36 1252

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 44 4 4 12 0 0 80 16 25
2017 Non-Aboriginal 40 35 11 9 4 0 1 76 14 1116
2014 Aboriginal 38 36 11 11 0 3 0 77 11 28
2014 Non-Aboriginal 42 37 11 7 4 0 0 79 10 1254
2011 Aboriginal 40 32 14 5 5 5 0 76 10 22
2011 Non-Aboriginal 36 37 11 9 6 1 1 74 15 1210

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 24 41 13 13 5 2 2 68 18 253
2014 Non-Aboriginal 35 32 12 10 6 2 3 71 17 299

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 32 35 12 12 8 0 0 68 20 25
2017 Non-Aboriginal 40 35 10 9 4 1 0 77 13 1116
2014 Aboriginal 35 36 5 6 10 5 3 77 18 28
2014 Non-Aboriginal 42 36 8 9 3 1 0 79 13 1253
2011 Aboriginal 36 27 9 14 5 9 0 70 20 22
2011 Non-Aboriginal 38 37 8 12 4 1 0 75 16 1211

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 39 32 8 4 16 0 0 72 20 25
2017 Non-Aboriginal 29 31 13 11 9 6 0 64 22 1117
2014 Aboriginal 35 26 5 10 10 15 0 71 23 28
2014 Non-Aboriginal 39 27 10 11 6 6 1 71 18 1253
2011 Aboriginal 36 27 0 9 14 9 5 73 27 22
2011 Non-Aboriginal 41 28 11 10 6 5 0 72 16 1211

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 32 12 8 12 0 0 68 20 25
2017 Non-Aboriginal 36 42 9 9 3 0 0 79 13 1116
2014 Aboriginal 48 31 7 12 3 0 0 79 14 28
2014 Non-Aboriginal 38 38 9 10 4 0 0 77 14 1253
2011 Aboriginal 41 37 0 9 9 0 5 81 19 22
2011 Non-Aboriginal 39 39 9 8 3 0 1 79 12 1210

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 36 16 4 8 0 0 72 12 25
2017 Non-Aboriginal 54 35 5 4 2 0 0 89 6 1117
2014 Aboriginal 51 33 7 6 3 0 0 84 10 28
2014 Non-Aboriginal 55 34 5 4 2 0 0 89 6 1253
2011 Aboriginal 50 32 5 0 14 0 0 82 14 22
2011 Non-Aboriginal 56 31 6 4 3 0 0 87 7 1209

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 35 36 12 8 8 0 0 72 16 25
2017 Non-Aboriginal 57 33 5 4 1 0 0 90 5 1115
2014 Aboriginal 51 36 3 7 3 0 0 87 10 28
2014 Non-Aboriginal 56 33 5 4 2 0 0 90 5 1253
2011 Aboriginal 54 41 0 0 5 0 0 95 5 22
2011 Non-Aboriginal 54 38 3 3 2 0 0 92 5 1212

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 16 47 12 8 16 0 0 64 24 25
2017 Non-Aboriginal 27 39 11 13 8 1 0 67 21 1115
2014 Aboriginal 48 25 10 10 6 0 0 73 17 27
2014 Non-Aboriginal 34 36 13 11 6 1 0 70 17 1254
2011 Aboriginal 54 9 9 9 9 9 0 70 20 22
2011 Non-Aboriginal 30 38 14 9 8 1 0 69 17 1210

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 24 23 16 20 16 0 0 47 36 25
2017 Non-Aboriginal 23 33 13 15 13 2 2 57 29 1114
2014 Aboriginal 30 38 3 17 12 0 0 68 29 28
2014 Non-Aboriginal 31 29 13 13 11 1 2 62 25 1253
2011 Aboriginal 17 41 14 9 9 5 5 65 20 22
2011 Non-Aboriginal 25 32 13 14 13 2 2 59 28 1208

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 28 8 8 12 0 0 72 20 25
2017 Non-Aboriginal 43 38 9 8 3 0 0 81 11 1108
2014 Aboriginal 43 32 18 6 0 0 0 76 6 28
2014 Non-Aboriginal 37 43 8 7 4 0 0 80 11 1254
2011 Aboriginal 50 28 5 5 9 5 0 81 14 22
2011 Non-Aboriginal 43 37 8 8 3 0 0 80 11 1208

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 24 16 0 12 0 0 72 12 25
2017 Non-Aboriginal 52 32 8 6 2 0 0 84 8 1109
2014 Aboriginal 41 36 10 13 0 0 0 77 13 28
2014 Non-Aboriginal 52 30 9 6 3 0 0 82 9 1254

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 51 20 12 4 12 0 0 72 16 25
2017 Non-Aboriginal 43 38 9 8 2 0 0 81 10 1111
2014 Aboriginal 49 29 7 15 0 0 0 78 15 28
2014 Non-Aboriginal 45 35 10 6 3 0 0 81 9 1254
2011 Aboriginal 50 32 14 5 0 0 0 82 5 22
2011 Non-Aboriginal 42 37 10 6 3 1 1 81 9 1206

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 20 39 16 4 8 12 0 68 14 25
2017 Non-Aboriginal 31 43 15 7 3 2 0 74 11 1115

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 64 20 8 4 4 0 0 84 8 25
2017 Non-Aboriginal 58 29 6 5 2 0 0 88 7 1116
2014 Aboriginal 69 15 7 10 0 0 0 84 10 28
2014 Non-Aboriginal 58 27 8 4 2 1 1 86 6 1253
2011 Aboriginal 60 18 9 4 9 0 0 78 13 22
2011 Non-Aboriginal 53 31 7 6 2 1 1 84 8 1212

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 20 0 8 12 4 7 77 23 25
2017 Non-Aboriginal 42 22 9 8 5 2 11 74 16 1111
2014 Aboriginal 45 15 8 13 10 0 8 66 26 28
2014 Non-Aboriginal 42 23 8 9 5 2 12 75 16 1254
2011 Aboriginal 37 14 5 22 9 0 14 59 36 22
2011 Non-Aboriginal 40 25 9 8 6 1 12 74 16 1211

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 53 32 0 7 8 0 0 85 15 25
2017 Non-Aboriginal 43 35 13 6 2 0 1 80 7 1117
2014 Aboriginal 55 23 13 10 0 0 0 78 10 28
2014 Non-Aboriginal 41 38 13 5 2 0 1 80 7 1254
2011 Aboriginal 18 50 23 8 0 0 0 69 8 22
2011 Non-Aboriginal 34 36 18 8 4 0 0 70 12 1211

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 62 25 4 4 4 0 0 87 8 24
2017 Non-Aboriginal 69 20 3 2 2 1 3 93 4 1116
2014 Aboriginal 75 10 10 0 0 0 6 89 0 28
2014 Non-Aboriginal 67 20 4 3 1 1 3 91 4 1255
2011 Aboriginal 77 9 0 5 9 0 0 86 14 22
2011 Non-Aboriginal 66 22 4 4 2 0 2 89 6 1209

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Aboriginal 24 56 20 25
2017 Non-Aboriginal 24 45 31 1116
2014 Aboriginal 23 48 28 28
2014 Non-Aboriginal 24 47 29 1253
2011 Aboriginal 27 37 36 22
2011 Non-Aboriginal 26 47 27 1207

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-Aboriginal 17 58 12 5 3 5 268
2014 Non-Aboriginal 15 54 17 7 9999 7 302
2011 Non-Aboriginal 14 55 18 5 9999 7 312
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 56 24 16 0 4 0 0 80 4 25
2017 Non-Aboriginal 50 35 8 5 2 0 0 85 7 1113
2014 Aboriginal 58 29 3 10 0 0 0 87 10 28
2014 Non-Aboriginal 52 35 7 4 1 0 0 88 6 1254
2011 Aboriginal 46 45 5 0 0 5 0 95 0 22
2011 Non-Aboriginal 50 36 7 4 2 0 0 87 6 1211

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 41 38 4 8 8 0 0 79 17 24
2017 Non-Aboriginal 33 40 12 9 5 0 0 74 14 1114
2014 Aboriginal 41 33 10 13 3 0 0 74 16 28
2014 Non-Aboriginal 37 41 11 7 4 1 0 78 11 1253
2011 Aboriginal 32 22 32 9 0 5 0 57 10 22
2011 Non-Aboriginal 34 43 10 7 4 1 0 78 12 1207

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 8 17 37 21 13 0 4 35 26 24
2017 Non-Aboriginal 8 22 42 17 8 1 2 27 30 1113
2014 Aboriginal 6 13 29 30 21 0 0 51 20 28
2014 Non-Aboriginal 9 22 40 19 8 0 1 28 31 1251
2011 Aboriginal 8 23 32 23 14 0 0 37 31 22
2011 Non-Aboriginal 9 24 40 18 7 0 2 25 34 1208

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 4 8 24 28 31 0 4 62 13 25
2017 Non-Aboriginal 6 15 28 27 20 1 2 49 22 1111
2014 Aboriginal 3 16 20 34 27 0 0 61 20 28
2014 Non-Aboriginal 5 13 28 32 20 1 2 53 18 1250
2011 Aboriginal 8 14 41 14 18 5 0 34 23 22
2011 Non-Aboriginal 7 14 29 30 16 1 3 48 22 1208

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 8 31 28 16 12 0 4 29 41 25
2017 Non-Aboriginal 11 23 33 20 10 1 2 31 35 1113
2014 Aboriginal 26 15 31 13 15 0 0 28 40 28
2014 Non-Aboriginal 14 24 33 17 10 1 1 28 38 1253
2011 Aboriginal 13 28 18 18 9 9 5 32 47 22
2011 Non-Aboriginal 15 26 34 14 7 1 2 23 42 1208

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 12 31 36 20 0 0 57 12 25
2017 Non-Aboriginal 3 9 30 36 20 1 3 57 12 1108
2014 Aboriginal 6 3 46 23 22 0 0 45 10 28
2014 Non-Aboriginal 4 9 29 35 21 0 1 57 13 1250
2011 Aboriginal 13 14 32 14 23 5 0 39 28 22
2011 Non-Aboriginal 6 13 31 30 17 0 2 48 20 1207

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 15 24 20 32 4 0 4 38 41 25
2017 Non-Aboriginal 10 20 30 19 16 1 2 37 32 1109
2014 Aboriginal 16 7 23 39 15 0 0 54 23 28
2014 Non-Aboriginal 10 18 30 25 16 1 2 41 28 1251
2011 Aboriginal 40 9 18 14 9 9 0 25 55 22
2011 Non-Aboriginal 14 22 28 20 13 1 2 35 37 1208

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 7 16 32 20 16 4 4 40 25 25
2017 Non-Aboriginal 5 12 29 29 19 2 3 50 19 1113
2014 Aboriginal 0 16 25 37 22 0 0 59 16 28
2014 Non-Aboriginal 4 8 26 33 26 2 2 61 12 1250
2011 Aboriginal 9 37 23 13 14 5 0 28 48 22
2011 Non-Aboriginal 7 16 29 26 16 2 3 44 25 1206

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 8 23 36 8 12 4 8 23 36 25
2017 Non-Aboriginal 9 22 34 21 11 1 2 33 32 1112
2014 Aboriginal 16 7 42 25 10 0 0 35 23 28
2014 Non-Aboriginal 12 21 36 19 11 1 1 30 33 1252

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 24 4 8 16 0 0 72 24 25
2017 Non-Aboriginal 51 29 7 7 4 1 0 81 12 1113
2014 Aboriginal 52 30 8 3 3 0 3 85 7 28
2014 Non-Aboriginal 55 26 7 7 5 1 0 81 11 1255

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 39 32 12 8 8 0 0 72 16 25
2017 Non-Aboriginal 51 35 7 5 2 0 0 86 8 1117
2014 Aboriginal 49 35 7 7 3 0 0 83 10 28
2014 Non-Aboriginal 49 37 7 5 2 0 0 86 7 1254

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 44 47 4 0 4 0 0 92 4 25
2017 Non-Aboriginal 51 34 8 2 1 3 1 88 3 1115
2014 Aboriginal 52 27 15 6 0 0 0 79 6 28
2014 Non-Aboriginal 56 29 8 2 1 4 1 89 3 1254

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 42 41 13 4 0 0 0 83 4 24
2017 Non-Aboriginal 51 37 7 4 2 1 0 88 5 1114
2014 Aboriginal 58 30 10 0 3 0 0 87 3 28
2014 Non-Aboriginal 56 31 7 3 1 2 0 89 4 1255
2011 Aboriginal 40 37 9 9 0 5 0 81 10 22
2011 Non-Aboriginal 38 39 12 6 3 1 0 79 9 1209

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 40 43 4 4 9 0 0 82 13 23
2017 Non-Aboriginal 57 30 7 4 2 0 0 88 5 1117
2014 Aboriginal 61 23 13 3 0 0 0 84 3 28
2014 Non-Aboriginal 61 29 5 3 1 0 0 90 5 1254
2011 Aboriginal 52 29 10 0 5 5 0 85 5 21
2011 Non-Aboriginal 49 35 9 5 2 0 0 85 6 1208

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 28 16 24 12 0 0 47 36 25
2017 Non-Aboriginal 31 31 14 9 7 4 3 67 17 1114
2014 Aboriginal 33 39 15 7 3 0 3 74 10 28
2014 Non-Aboriginal 38 31 11 7 5 4 3 75 14 1253

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 62 29 4 0 4 0 0 92 4 24
2017 Non-Aboriginal 60 30 6 2 1 1 0 92 3 1113
2014 Aboriginal 67 18 15 0 0 0 0 85 0 27
2014 Non-Aboriginal 66 26 5 2 0 1 0 93 2 1254
2011 Aboriginal 51 27 14 0 0 9 0 85 0 22
2011 Non-Aboriginal 56 30 8 3 1 2 1 88 4 1206

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 66 29 4 0 0 0 0 96 0 24
2017 Non-Aboriginal 55 32 6 4 2 1 0 88 6 1113
2014 Aboriginal 54 23 7 13 3 0 0 77 16 28
2014 Non-Aboriginal 59 28 6 3 2 1 1 89 5 1253
2011 Aboriginal 41 36 5 9 0 5 5 85 10 22
2011 Non-Aboriginal 47 34 8 5 3 2 1 83 8 1206

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 45 38 8 4 4 0 0 83 8 24
2017 Non-Aboriginal 43 33 12 7 2 3 0 78 9 1111
2014 Aboriginal 25 42 20 13 0 0 0 67 13 28
2014 Non-Aboriginal 43 31 12 7 3 4 1 78 10 1254
2011 Aboriginal 32 31 9 9 0 18 0 78 11 22
2011 Non-Aboriginal 24 35 20 9 5 5 2 63 15 1211

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 21 25 8 13 17 13 3 55 35 24
2017 Non-Aboriginal 22 24 14 15 14 9 2 52 33 1116
2014 Aboriginal 20 43 13 7 13 3 0 66 20 28
2014 Non-Aboriginal 29 22 16 12 10 9 2 57 25 1253
2011 Aboriginal 23 31 5 9 14 18 0 66 28 22
2011 Non-Aboriginal 18 25 18 16 10 11 3 49 30 1209

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 57 4 4 4 0 0 88 8 25
2017 Non-Aboriginal 40 47 4 7 2 0 0 87 8 1114
2014 Aboriginal 37 52 0 11 0 0 0 89 11 28
2014 Non-Aboriginal 40 46 4 7 3 0 0 87 9 1253
2011 Aboriginal 23 59 9 5 5 0 0 82 9 22
2011 Non-Aboriginal 40 47 4 7 2 0 0 87 10 1211

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 16 20 4 31 28 0 0 36 60 25
2017 Non-Aboriginal 36 34 6 15 9 0 0 70 24 1115
2014 Aboriginal 55 18 13 10 3 0 0 73 13 28
2014 Non-Aboriginal 39 35 7 13 6 0 0 74 19 1252
2011 Aboriginal 32 37 5 23 4 0 0 69 27 22
2011 Non-Aboriginal 35 36 8 12 8 0 0 72 21 1205

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 64 28 4 4 0 0 0 92 4 25
2017 Non-Aboriginal 59 30 5 4 1 0 0 90 5 1113
2014 Aboriginal 64 23 13 0 0 0 0 87 0 28
2014 Non-Aboriginal 56 33 6 4 1 0 0 89 5 1253

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 23 12 8 4 4 0 75 13 25
2017 Non-Aboriginal 70 15 5 5 2 1 2 88 7 1115
2014 Aboriginal 66 10 8 13 0 3 0 78 13 28
2014 Non-Aboriginal 70 15 4 3 3 1 3 89 7 1254
2011 Aboriginal 46 31 0 9 5 5 5 85 15 22
2011 Non-Aboriginal 70 16 4 4 2 1 2 89 6 1211

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 61 19 0 12 8 0 0 80 20 25
2017 Non-Aboriginal 68 14 5 7 4 0 2 83 12 1115
2014 Aboriginal 70 19 0 3 8 0 0 89 11 28
2014 Non-Aboriginal 67 15 5 6 5 0 2 84 11 1250
2011 Aboriginal 63 28 0 5 5 0 0 91 9 22
2011 Non-Aboriginal 67 14 5 8 4 0 2 83 12 1209

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 56 12 4 12 16 0 0 68 28 25
2017 Non-Aboriginal 63 15 6 8 4 0 4 81 13 1116
2014 Aboriginal 62 10 11 7 7 0 3 74 14 28
2014 Non-Aboriginal 67 12 6 6 5 0 4 83 11 1254
2011 Aboriginal 59 32 5 0 5 0 0 91 5 22
2011 Non-Aboriginal 63 15 6 8 5 0 4 81 13 1204

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 64 16 8 4 8 0 0 80 12 25
2017 Non-Aboriginal 76 10 4 3 3 0 4 90 6 1117
2014 Aboriginal 71 22 0 0 7 0 0 93 7 28
2014 Non-Aboriginal 75 10 4 4 3 0 4 89 7 1254
2011 Aboriginal 73 9 9 0 5 0 5 86 5 22
2011 Non-Aboriginal 76 10 5 3 3 0 3 89 6 1210

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 20 16 12 8 0 0 64 20 25
2017 Non-Aboriginal 54 21 10 6 4 1 4 78 11 1116
2014 Aboriginal 59 8 11 8 7 0 7 72 16 28
2014 Non-Aboriginal 55 19 11 6 4 1 5 78 11 1254

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 28 16 4 4 0 0 76 8 25
2017 Non-Aboriginal 62 20 7 4 1 2 3 87 5 1113
2014 Aboriginal 61 16 7 3 7 0 7 82 11 28
2014 Non-Aboriginal 63 19 6 3 2 3 4 88 5 1254
2011 Aboriginal 52 19 5 5 0 5 14 88 6 21
2011 Non-Aboriginal 66 16 7 4 1 2 4 87 5 1211

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Aboriginal 32 68 25
2017 Non-Aboriginal 14 86 1114
2014 Aboriginal 21 79 28
2014 Non-Aboriginal 13 87 1254

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 49 152
2014 Non-Aboriginal 56 165

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 62 152
2014 Non-Aboriginal 51 165

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 5 152
2014 Non-Aboriginal 6 165

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 152

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 Non-Aboriginal 4 165

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 4 152
2014 Non-Aboriginal 8 165

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 38 151
2014 Non-Aboriginal 34 165

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 28 151
2014 Non-Aboriginal 33 165

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 42 151
2014 Non-Aboriginal 45 165

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 43 151
2014 Non-Aboriginal 46 165

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 30 151
2014 Non-Aboriginal 29 165

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 51 151
2014 Non-Aboriginal 55 165

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 31 151
2014 Non-Aboriginal 32 165

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 15 151
2014 Non-Aboriginal 11 165

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 11 151
2014 Non-Aboriginal 9 165

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 50 151
2014 Non-Aboriginal 37 165

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 25 151
2014 Non-Aboriginal 19 165

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 13 151
2014 Non-Aboriginal 11 165

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 56 151
2014 Non-Aboriginal 54 164

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 30 151
2014 Non-Aboriginal 28 164

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 19 151
2014 Non-Aboriginal 15 164

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 25 151
2014 Non-Aboriginal 15 164

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 16 151
2014 Non-Aboriginal 7 164

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 9 151
2014 Non-Aboriginal 5 164

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 12 151
2014 Non-Aboriginal 14 164

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 14 151
2014 Non-Aboriginal 12 164

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 20 151
2014 Non-Aboriginal 24 164

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 8 138
2014 Non-Aboriginal 14 156

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 16 138
2014 Non-Aboriginal 27 156

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 7 138
2014 Non-Aboriginal 8 156

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 8 138
2014 Non-Aboriginal 9 156

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 12 138
2014 Non-Aboriginal 11 156

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 15 138
2014 Non-Aboriginal 7 156

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 22 138
2014 Non-Aboriginal 21 156

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 6 138
2014 Non-Aboriginal 6 156

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 8 138
2014 Non-Aboriginal 10 156

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 27 138
2014 Non-Aboriginal 27 156

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 12 138
2014 Non-Aboriginal 6 156

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 49 138
2014 Non-Aboriginal 40 156

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 60 138
2014 Non-Aboriginal 44 156

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 14 138
2014 Non-Aboriginal 9 156

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 95 5 151

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 16 27 12 16 12 16 0 52 34 25
2017 Non-Aboriginal 17 18 16 7 6 30 6 54 21 1116
2014 Aboriginal 24 18 18 3 6 30 0 60 14 28
2014 Non-Aboriginal 23 20 15 6 4 26 6 63 14 1252

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 27 12 8 4 0 0 76 12 25
2017 Non-Aboriginal 34 35 14 6 3 7 1 75 10 1111
2014 Aboriginal 37 42 11 3 6 0 0 79 10 28
2014 Non-Aboriginal 41 31 14 4 2 7 1 78 7 1253
2011 Aboriginal 45 37 5 5 5 5 0 86 10 22
2011 Non-Aboriginal 33 37 15 6 2 6 0 75 8 1210

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 6 94 1114
2014 Aboriginal 0 100 28
2014 Non-Aboriginal 5 95 1254

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 45 60
2014 Non-Aboriginal 37 62

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 85 60
2014 Non-Aboriginal 78 62

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 60
2014 Non-Aboriginal 0 62

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Non-Aboriginal 0 62

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 60
2014 Non-Aboriginal 15 62

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 60
2014 Non-Aboriginal 10 62

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 8 60
2014 Non-Aboriginal 9 62

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 33 60
2014 Non-Aboriginal 22 62

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 48 60
2014 Non-Aboriginal 30 62

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 18 60
2014 Non-Aboriginal 11 62

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 60

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 12 60
2014 Non-Aboriginal 18 62

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 60
2014 Non-Aboriginal 0 62

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 12 60
2014 Non-Aboriginal 36 62

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 32 60
2014 Non-Aboriginal 29 62

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 17 60
2014 Non-Aboriginal 18 62

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 15 60
2014 Non-Aboriginal 10 62

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 18 60
2014 Non-Aboriginal 14 62

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 60

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 8 60

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 60
2014 Non-Aboriginal 9 62

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 60
2014 Non-Aboriginal 11 62

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 43 60
2014 Non-Aboriginal 49 62

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 36 55
2014 Non-Aboriginal 19 61

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 55
2014 Non-Aboriginal 0 61

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 9 55
2014 Non-Aboriginal 16 61

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 24 55
2014 Non-Aboriginal 16 61

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 11 55

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 35 55
2014 Non-Aboriginal 37 61

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 55

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 56 55
2014 Non-Aboriginal 70 61

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 13 55
2014 Non-Aboriginal 13 61

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 100 0 60

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 24 27 32 0 8 8 0 56 9 25
2017 Non-Aboriginal 19 17 16 3 2 37 7 63 9 1113
2014 Aboriginal 32 15 20 0 0 31 3 70 0 28
2014 Non-Aboriginal 25 16 15 3 1 32 7 68 7 1255

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 44 39 4 4 8 0 0 84 12 25
2017 Non-Aboriginal 40 33 13 2 2 9 1 81 5 1117
2014 Aboriginal 49 20 24 0 0 3 3 74 0 28
2014 Non-Aboriginal 41 30 12 3 1 12 1 82 5 1253
2011 Aboriginal 50 32 9 5 0 5 0 86 5 22
2011 Non-Aboriginal 41 35 13 2 1 8 0 83 3 1211

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Aboriginal 35 65 25
2017 Non-Aboriginal 14 86 1116
2014 Aboriginal 20 80 28
2014 Non-Aboriginal 11 89 1251

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 73 27 157
2014 Non-Aboriginal 79 21 140

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 54 32 3 6 4 0 1 87 11 114
2014 Non-Aboriginal 53 32 6 8 1 0 0 86 9 110

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 47 4 0 0 0 0 96 0 25
2017 Non-Aboriginal 33 51 6 4 1 2 3 88 5 1117
2014 Aboriginal 39 55 0 0 0 0 6 100 0 28
2014 Non-Aboriginal 40 43 6 4 1 1 5 88 6 1255
2011 Aboriginal 45 41 5 0 0 5 5 95 0 22
2011 Non-Aboriginal 32 54 7 3 1 0 4 89 4 1212

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 20 12 31 12 4 12 8 41 20 25
2017 Non-Aboriginal 12 25 20 10 7 21 5 49 23 1114
2014 Aboriginal 19 20 18 10 13 20 0 48 29 28
2014 Non-Aboriginal 11 23 18 13 15 13 7 43 35 1253
2011 Aboriginal 22 18 9 9 5 23 14 64 22 22
2011 Non-Aboriginal 16 33 17 9 4 17 5 62 17 1210

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 61 27 0 0 12 0 0 88 12 25
2017 Non-Aboriginal 50 31 7 1 1 6 3 90 3 1115
2014 Aboriginal 47 36 7 0 0 8 3 93 0 28
2014 Non-Aboriginal 53 27 6 1 1 7 6 91 2 1254
2011 Aboriginal 40 32 5 0 0 18 5 94 0 22
2011 Non-Aboriginal 48 31 8 2 1 6 5 89 3 1210

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 40 39 4 4 12 0 0 80 16 25
2017 Non-Aboriginal 40 32 11 3 2 10 3 82 6 1115
2014 Aboriginal 45 24 17 0 0 11 3 80 0 28
2014 Non-Aboriginal 42 28 9 4 2 10 5 82 7 1254
2011 Aboriginal 36 28 9 0 0 23 5 87 0 22
2011 Non-Aboriginal 39 33 11 3 2 9 4 82 6 1211
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 62 17 4 4 13 0 0 79 17 24
2017 Non-Aboriginal 63 25 6 4 2 0 0 88 7 1116

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 58 21 0 8 13 0 0 79 21 24
2017 Non-Aboriginal 62 23 8 3 2 1 0 86 6 1117

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 39 40 16 0 4 0 0 80 4 25
2017 Non-Aboriginal 36 40 14 6 2 3 0 78 8 1116

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 24 49 15 0 12 0 0 73 12 25
2017 Non-Aboriginal 29 42 14 9 5 2 0 72 14 1115

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 42 21 8 4 20 0 4 66 25 24
2017 Non-Aboriginal 46 29 13 5 5 0 1 77 10 1116

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 32 27 20 16 0 0 4 62 17 25
2017 Non-Aboriginal 22 36 24 11 6 0 1 59 17 1116

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 40 16 28 11 0 0 4 59 12 25
2017 Non-Aboriginal 36 35 16 8 3 0 2 73 11 1115

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 24 24 16 28 7 0 0 49 35 25
2017 Non-Aboriginal 19 31 25 15 8 0 1 51 24 1115

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 69 8 11 0 0 0 12 87 0 25
2017 Non-Aboriginal 55 26 10 2 1 0 5 86 4 1116

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 24 24 0 3 0 0 73 3 25
2017 Non-Aboriginal 36 35 16 8 4 0 0 72 12 1114

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 36 39 16 0 8 0 0 76 8 25
2017 Non-Aboriginal 32 36 18 9 3 0 1 69 13 1115

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 32 36 19 8 4 0 0 69 12 25
2017 Non-Aboriginal 22 37 24 11 5 0 1 60 16 1115

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 27 12 8 4 0 0 76 12 25
2017 Non-Aboriginal 26 34 20 13 5 0 1 61 19 1116

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 44 12 12 0 0 0 76 12 25
2017 Non-Aboriginal 29 38 20 9 3 0 1 68 12 1112

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 36 27 8 12 16 0 0 64 28 25
2017 Non-Aboriginal 49 22 15 8 6 0 1 71 14 1117

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 81 0 4 4 11 0 0 81 15 25
2017 Non-Aboriginal 78 11 4 3 2 0 2 92 5 1114

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 40 40 15 0 4 0 0 81 4 25
2017 Non-Aboriginal 60 27 8 2 2 0 1 88 4 1113

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 28 4 8 11 0 0 77 19 25
2017 Non-Aboriginal 63 22 7 4 3 0 1 86 7 1111

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 61 12 0 3 0 0 24 96 4 25
2017 Non-Aboriginal 58 13 3 1 1 0 24 94 2 1114

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 80 16 4 0 0 0 0 96 0 25
2017 Non-Aboriginal 75 13 3 1 0 0 8 95 1 1107

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 81 12 4 0 3 0 0 93 3 25
2017 Non-Aboriginal 83 10 2 1 1 0 2 96 2 1115

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 68 24 8 0 0 0 0 92 0 25
2017 Non-Aboriginal 57 28 10 2 1 0 2 87 3 1115

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 24 24 39 12 0 0 0 49 12 25
2017 Non-Aboriginal 14 39 35 8 3 0 0 54 11 1117

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 4 16 44 19 16 0 0 35 20 25
2017 Non-Aboriginal 4 14 39 28 14 0 0 43 19 1117
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 51 24 8 8 8 0 0 51 49 25
2017 Non-Aboriginal 43 30 13 5 3 4 1 46 54 1117

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 0 12
2017 Non-Aboriginal 7 568

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 25 12
2017 Non-Aboriginal 14 568

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 17 12
2017 Non-Aboriginal 6 568

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 67 12
2017 Non-Aboriginal 72 568

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 0 12
2017 Non-Aboriginal 3 568

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Aboriginal 42 12
2017 Non-Aboriginal 23 568

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Aboriginal 27 64 9 0 0 0 11
2017 Non-Aboriginal 37 49 7 4 1 3 564

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 42 17 17 0 8 0 17 70 10 12
2017 Non-Aboriginal 27 23 16 10 8 3 13 60 22 576

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 17 25 8 17 8 0 25 56 33 12
2017 Non-Aboriginal 8 10 11 7 13 5 46 37 40 576
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