2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	36	6	4	3	86	8	661
2017	Female gender	44	40	7	6	3	84	9	471
2014	Male gender	48	40	6	4	2	87	6	769
2014	Female gender	44	38	7	8	3	83	10	510
2011	Male gender	52	35	5	4	3	87	7	715
2011	Female gender	43	37	9	7	3	81	10	460

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	37	12	7	4	0	0	77	11	660
2017	Female gender	36	38	8	13	5	0	0	74	18	470

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	66	26	5	2	1	92	3	659
2017	Female gender	57	33	8	2	0	90	2	467
2014	Male gender	74	20	4	1	0	94	2	769
2014	Female gender	65	27	5	1	1	93	2	510
2011	Male gender	71	22	5	1	1	93	2	715
2011	Female gender	63	29	6	2	0	92	2	462

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	32	6	4	2	0	88	6	660
2017	Female gender	49	37	8	3	3	0	86	6	467
2014	Male gender	57	32	6	3	2	0	89	5	769
2014	Female gender	52	35	6	4	3	1	87	6	508
2011	Male gender	56	34	6	2	2	0	89	5	715
2011	Female gender	48	38	7	5	2	0	86	7	461

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	25	9	4	2	0	84	7	660
2017	Female gender	55	30	8	4	2	0	86	6	471
2014	Male gender	58	27	8	5	3	0	85	7	769
2014	Female gender	55	29	9	4	2	1	85	6	510
2011	Male gender	50	32	10	5	3	0	83	7	712
2011	Female gender	43	33	15	5	3	1	76	8	462

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	30	9	6	2	0	83	8	660
2017	Female gender	54	30	9	5	2	0	85	7	471
2014	Male gender	53	31	8	5	3	0	84	8	769
2014	Female gender	53	31	9	5	3	1	84	7	509
2011	Male gender	47	35	9	5	3	0	82	9	711
2011	Female gender	42	35	12	7	3	0	78	10	462

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	23	12	4	4	2	1	80	8	660
2017	Female gender	52	23	9	9	4	2	0	77	13	470
2014	Male gender	55	23	9	6	5	2	0	80	11	770
2014	Female gender	53	21	11	6	5	3	0	77	12	509
2011	Male gender	51	23	11	7	4	2	1	77	12	713
2011	Female gender	44	21	15	11	6	3	0	68	17	461

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	31	9	3	3	1	1	84	7	662
2017	Female gender	50	26	12	7	4	1	0	77	11	470
2014	Male gender	54	29	9	4	2	1	0	84	7	770
2014	Female gender	48	30	10	6	4	2	0	80	10	509
2011	Male gender	50	28	10	5	4	3	0	80	10	713
2011	Female gender	45	28	14	7	4	2	0	74	11	460

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	34	9	6	4	0	81	10	660
2017	Female gender	48	32	9	8	4	0	80	11	470
2014	Male gender	50	32	8	7	3	0	82	10	770
2014	Female gender	45	33	9	9	5	0	78	13	510
2011	Male gender	45	33	9	7	5	1	79	11	712
2011	Female gender	42	33	10	10	4	0	76	14	461

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	29	8	5	3	0	83	8	659
2017	Female gender	59	24	7	7	4	0	82	11	470
2014	Male gender	56	29	7	6	2	0	85	8	769
2014	Female gender	53	28	9	7	3	1	81	10	509

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	34	15	10	6	9	0	67	17	662
2017	Female gender	27	34	13	15	8	4	0	63	24	469
2014	Male gender	34	34	12	8	4	7	0	73	14	769
2014	Female gender	32	33	12	12	5	5	0	69	19	509
2011	Male gender	26	29	18	10	7	9	1	62	19	714
2011	Female gender	21	33	18	12	9	6	0	58	23	462

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	36	15	15	7	2	62	22	658
2017	Female gender	25	35	15	17	7	1	61	24	470
2014	Male gender	29	35	15	12	6	2	66	18	770
2014	Female gender	30	36	11	16	4	2	68	21	510
2011	Male gender	27	37	13	14	8	2	65	22	714
2011	Female gender	21	38	16	15	8	2	60	23	460

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	34	17	20	9	6	51	31	662
2017	Female gender	18	31	19	20	8	3	51	29	471
2014	Male gender	18	33	18	17	8	6	54	27	770
2014	Female gender	21	35	16	18	6	4	58	26	509
2011	Male gender	13	35	21	17	9	6	51	27	715
2011	Female gender	15	34	18	17	8	7	52	28	461

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	30	18	15	12	4	53	28	661
2017	Female gender	23	29	16	16	12	4	54	29	467
2014	Male gender	25	30	18	13	9	5	58	23	770
2014	Female gender	25	31	16	13	10	6	59	24	508
2011	Male gender	18	27	21	14	12	8	49	28	714
2011	Female gender	17	36	16	16	10	5	56	27	460

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	32	16	24	13	4	45	38	660
2017	Female gender	14	30	12	27	16	1	45	43	469
2014	Male gender	20	33	16	18	10	2	54	29	768
2014	Female gender	15	31	16	25	11	2	47	37	509
2011	Male gender	13	38	16	18	12	3	53	31	713
2011	Female gender	12	40	11	22	14	2	52	37	461

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	37	13	11	6	0	0	70	17	661
2017	Female gender	34	39	10	12	5	0	0	73	17	470
2014	Male gender	34	39	15	7	5	1	0	73	13	769
2014	Female gender	36	35	11	10	6	0	1	72	17	509
2011	Male gender	27	42	15	10	5	0	0	69	16	715
2011	Female gender	27	44	11	12	6	0	0	71	18	461

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	42	13	14	3	0	0	70	17	661
2017	Female gender	32	42	9	13	5	0	0	74	17	470

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	25	18	16	14	15	1	42	36	660
2017	Female gender	13	23	15	20	15	12	3	42	41	471
2014	Male gender	14	28	18	16	10	12	2	49	31	768
2014	Female gender	11	24	12	23	13	14	3	43	43	510

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	35	11	10	4	0	1	75	14	661
2017	Female gender	41	36	10	8	4	0	0	77	12	471
2014	Male gender	41	38	11	6	4	0	0	80	10	770
2014	Female gender	42	34	11	8	4	0	1	77	12	510
2011	Male gender	35	39	12	8	5	1	0	75	13	713
2011	Female gender	39	33	11	10	6	0	1	73	16	462

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	41	12	14	3	3	3	69	18	158
2017	Female gender	26	41	16	10	5	0	1	68	16	97
2014	Male gender	33	32	14	9	7	2	3	69	17	210
2014	Female gender	40	33	8	13	2	2	2	76	16	98

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	36	10	8	4	2	0	79	12	661
2017	Female gender	39	34	10	10	6	0	0	74	16	470
2014	Male gender	44	36	7	9	3	1	0	81	12	769
2014	Female gender	39	36	9	10	4	1	0	77	14	510
2011	Male gender	41	36	8	10	3	1	1	78	14	714
2011	Female gender	33	38	9	14	5	1	0	72	19	462

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	31	14	9	7	7	0	67	18	662
2017	Female gender	27	32	12	14	10	5	0	62	26	471
2014	Male gender	42	26	10	9	6	6	1	74	16	769
2014	Female gender	34	28	9	13	7	7	1	68	22	510
2011	Male gender	43	28	11	8	5	4	1	75	14	714
2011	Female gender	36	28	12	12	7	5	0	68	19	462

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	41	10	8	3	0	0	79	11	662
2017	Female gender	34	44	7	11	4	0	0	78	15	470
2014	Male gender	39	37	10	10	4	0	0	76	14	769
2014	Female gender	38	38	9	11	3	0	1	77	15	510
2011	Male gender	40	39	10	6	4	1	1	81	10	714
2011	Female gender	38	38	9	11	3	0	1	77	14	461

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	32	4	3	2	91	5	662
2017	Female gender	48	38	7	4	2	86	7	471
2014	Male gender	57	34	4	3	2	92	4	770
2014	Female gender	52	33	7	7	2	84	9	509
2011	Male gender	60	30	5	3	2	90	5	714
2011	Female gender	48	35	7	6	4	83	10	460

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	32	3	4	1	92	5	661
2017	Female gender	54	34	7	4	2	88	5	470
2014	Male gender	58	33	5	2	2	91	3	769
2014	Female gender	54	33	5	6	1	87	8	510
2011	Male gender	58	36	2	2	1	94	4	715
2011	Female gender	47	42	4	3	3	89	6	462

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	40	11	13	7	1	68	21	661
2017	Female gender	27	39	11	12	9	2	67	22	470
2014	Male gender	34	36	13	9	6	1	71	16	769
2014	Female gender	34	35	12	13	5	1	70	18	510
2011	Male gender	28	40	14	8	8	2	69	16	714
2011	Female gender	33	35	13	11	7	1	69	18	461

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	35	14	13	12	2	2	59	26	659
2017	Female gender	23	29	12	18	13	2	2	55	33	471
2014	Male gender	32	28	13	12	11	1	2	63	24	770
2014	Female gender	28	32	12	14	11	1	2	62	26	509
2011	Male gender	24	32	14	15	12	1	2	58	27	713
2011	Female gender	26	32	10	14	15	2	2	60	29	460

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	37	8	6	3	0	84	8	659
2017	Female gender	39	37	10	10	4	0	76	14	465
2014	Male gender	39	43	8	6	4	0	82	9	770
2014	Female gender	35	41	9	9	5	0	77	14	510
2011	Male gender	46	36	8	6	4	1	83	9	712
2011	Female gender	39	39	9	10	3	0	78	13	461

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	31	8	6	2	85	7	658
2017	Female gender	48	34	9	6	3	83	8	467
2014	Male gender	52	30	9	6	3	82	9	770
2014	Female gender	51	32	8	6	3	83	8	510

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	37	10	7	2	0	0	81	9	660
2017	Female gender	42	38	8	8	3	0	0	81	11	467
2014	Male gender	45	35	10	7	3	0	0	81	9	770
2014	Female gender	45	35	10	7	2	0	0	80	9	510
2011	Male gender	44	38	10	4	3	1	1	82	7	714
2011	Female gender	40	37	11	9	2	1	0	78	11	458

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	43	13	7	3	1	0	76	10	661
2017	Female gender	28	42	17	7	4	3	0	72	11	470

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	29	6	4	2	0	0	88	6	662
2017	Female gender	57	29	5	6	3	0	1	87	9	470
2014	Male gender	58	26	9	4	2	1	1	86	6	769
2014	Female gender	57	29	6	5	2	0	0	87	7	510
2011	Male gender	55	30	7	5	2	1	1	86	7	715
2011	Female gender	51	32	8	7	2	0	0	83	9	462

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	23	8	7	6	3	10	76	15	660
2017	Female gender	42	20	9	10	4	1	13	72	17	467
2014	Male gender	44	22	8	8	5	1	11	76	15	770
2014	Female gender	39	24	8	10	5	2	13	73	18	510
2011	Male gender	39	26	10	6	7	1	11	73	15	714
2011	Female gender	39	23	8	9	6	1	13	73	18	461

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	36	12	5	2	0	1	80	8	662
2017	Female gender	43	35	14	6	1	0	2	79	7	471
2014	Male gender	39	41	11	4	2	0	1	82	6	770
2014	Female gender	42	33	17	5	2	0	0	76	7	510
2011	Male gender	34	38	17	6	4	1	0	72	10	715
2011	Female gender	33	35	18	9	5	0	0	68	14	462

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	67	22	2	2	1	2	3	94	4	660
2017	Female gender	70	19	3	2	3	0	3	92	5	471
2014	Male gender	68	19	5	2	1	1	3	92	3	771
2014	Female gender	65	20	5	3	2	1	3	90	5	510
2011	Male gender	67	21	4	3	2	0	2	91	4	713
2011	Female gender	64	21	5	6	2	0	2	87	8	462

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	23	50	27	661
2017	Female gender	25	40	35	471
2014	Male gender	23	49	28	769
2014	Female gender	25	44	31	510
2011	Male gender	23	53	24	712
2011	Female gender	29	39	31	460

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	21	53	10	7	3	7	155
2017	Female gender	14	62	16	3	2	3	116
2014	Male gender	16	52	16	10	9999	6	176
2014	Female gender	14	54	19	4	9999	9	129
2011	Male gender	17	52	15	8	9999	8	165
2011	Female gender	10	61	18	4	9999	7	136

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	34	8	5	2	85	7	660
2017	Female gender	48	36	8	5	3	84	8	469
2014	Male gender	53	35	7	4	1	88	5	770
2014	Female gender	52	35	6	6	1	87	7	510
2011	Male gender	53	34	6	4	2	88	6	715
2011	Female gender	46	40	8	4	2	87	5	461

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	40	13	10	4	0	72	14	658
2017	Female gender	35	41	10	9	4	0	77	13	471
2014	Male gender	37	40	12	7	4	1	78	11	770
2014	Female gender	36	42	11	8	3	0	78	11	509
2011	Male gender	32	44	12	7	4	1	76	12	714
2011	Female gender	36	44	8	8	3	1	81	11	459

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	21	44	18	8	0	1	27	29	659
2017	Female gender	8	23	40	17	9	1	2	27	32	469
2014	Male gender	7	24	41	19	8	0	1	27	31	767
2014	Female gender	11	19	38	20	9	0	1	30	31	509
2011	Male gender	8	24	41	18	8	1	1	26	32	714
2011	Female gender	9	26	39	17	6	0	2	24	36	459

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	16	27	29	21	1	1	51	21	659
2017	Female gender	7	14	29	25	20	2	3	47	22	468
2014	Male gender	5	13	28	33	19	1	1	53	18	767
2014	Female gender	5	13	28	30	20	1	3	53	18	508
2011	Male gender	8	13	27	32	17	1	2	50	22	713
2011	Female gender	5	15	32	27	15	2	4	45	22	460

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	25	32	19	12	1	1	31	36	658
2017	Female gender	11	22	34	20	9	0	4	30	34	471
2014	Male gender	15	23	32	16	12	1	1	29	39	770
2014	Female gender	12	24	35	19	7	1	1	27	38	509
2011	Male gender	14	26	34	15	8	1	2	24	41	713
2011	Female gender	15	27	34	14	6	1	3	21	44	460

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	3	8	29	36	22	1	2	59	11	655
2017	Female gender	3	9	32	36	17	0	3	54	13	468
2014	Male gender	3	9	28	37	23	0	1	60	12	768
2014	Female gender	5	10	33	31	17	1	2	50	16	507
2011	Male gender	6	10	29	32	21	1	1	54	17	710
2011	Female gender	6	17	36	26	12	0	2	39	24	462

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	18	32	21	16	1	2	38	29	656
2017	Female gender	11	24	28	19	15	1	3	35	36	469
2014	Male gender	9	18	29	25	16	0	2	42	27	768
2014	Female gender	11	18	30	24	15	1	2	40	30	508
2011	Male gender	13	21	26	21	15	2	2	38	35	712
2011	Female gender	15	22	30	19	10	1	3	30	39	461

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	10	29	31	20	2	2	53	16	660
2017	Female gender	5	16	30	25	18	2	4	46	22	469
2014	Male gender	3	7	26	34	26	2	2	62	11	766
2014	Female gender	4	9	26	32	25	2	3	59	14	509
2011	Male gender	6	16	28	26	20	2	3	48	23	713
2011	Female gender	9	17	31	25	11	3	4	38	28	458

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	23	34	19	10	1	1	30	35	660
2017	Female gender	7	20	34	24	11	2	3	36	28	468
2014	Male gender	14	21	35	18	11	1	1	29	35	768
2014	Female gender	10	20	37	20	11	1	2	32	30	510

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	29	6	6	3	1	84	10	660
2017	Female gender	47	29	8	9	7	0	77	15	469
2014	Male gender	58	28	6	5	3	1	86	7	771
2014	Female gender	50	23	8	10	8	1	74	18	510

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	35	6	5	2	88	6	662
2017	Female gender	49	33	7	6	4	82	10	471
2014	Male gender	52	36	7	4	1	88	5	770
2014	Female gender	45	38	6	6	4	83	10	510

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	33	8	2	1	4	1	89	3	660
2017	Female gender	50	36	8	2	1	1	0	88	4	471
2014	Male gender	56	28	8	2	1	5	1	89	3	770
2014	Female gender	55	30	9	2	1	3	1	88	3	510

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	36	6	3	2	1	89	5	658
2017	Female gender	49	37	7	4	1	0	87	6	471
2014	Male gender	58	29	7	3	0	2	89	4	771
2014	Female gender	54	34	7	2	2	2	89	4	510
2011	Male gender	40	41	11	4	3	1	82	6	714
2011	Female gender	35	37	12	10	4	2	74	14	460

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	31	7	3	2	0	88	5	661
2017	Female gender	57	30	7	4	2	0	87	6	470
2014	Male gender	61	28	6	4	1	0	89	5	771
2014	Female gender	60	30	6	3	2	0	90	4	509
2011	Male gender	52	33	9	4	2	1	85	6	712
2011	Female gender	46	38	10	5	1	0	84	6	461

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	29	15	7	6	4	4	70	14	661
2017	Female gender	26	35	13	11	10	4	2	64	22	469
2014	Male gender	39	33	12	4	4	5	3	78	9	769
2014	Female gender	36	29	9	12	8	3	4	69	21	510

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	63	28	4	2	2	1	0	92	3	659
2017	Female gender	56	33	8	2	0	1	1	91	2	469
2014	Male gender	70	23	4	1	0	1	0	94	1	770
2014	Female gender	61	28	6	3	0	2	0	91	3	509
2011	Male gender	57	31	6	3	1	1	1	90	4	711
2011	Female gender	53	28	10	3	1	4	1	85	4	461

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	30	7	4	1	2	0	88	5	658
2017	Female gender	54	34	5	4	3	0	0	88	6	470
2014	Male gender	60	26	7	3	2	1	1	88	5	769
2014	Female gender	57	30	5	4	2	1	1	90	5	510
2011	Male gender	47	35	9	5	2	2	1	84	7	713
2011	Female gender	45	35	8	5	4	3	1	83	9	460

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	34	12	7	1	4	0	78	9	659
2017	Female gender	45	32	12	6	3	2	0	79	8	468
2014	Male gender	42	33	11	7	2	4	1	79	9	770
2014	Female gender	42	29	13	7	4	3	2	75	12	509
2011	Male gender	21	36	23	9	5	5	2	61	15	715
2011	Female gender	27	33	17	10	5	5	2	65	17	461

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	26	16	13	11	10	2	54	27	660
2017	Female gender	21	22	11	19	17	8	2	48	40	471
2014	Male gender	30	23	17	10	8	10	1	60	21	769
2014	Female gender	27	23	14	15	13	6	2	55	30	510
2011	Male gender	21	26	19	13	7	11	3	55	24	713
2011	Female gender	13	24	16	19	13	12	3	44	38	462

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	47	5	7	2	86	9	660
2017	Female gender	43	46	3	6	1	90	7	470
2014	Male gender	40	46	3	8	2	86	10	770
2014	Female gender	40	47	4	5	3	88	8	509
2011	Male gender	41	46	4	6	3	87	9	714
2011	Female gender	38	49	3	9	2	86	10	462

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	34	7	14	9	69	24	662
2017	Female gender	37	32	4	17	10	70	26	469
2014	Male gender	39	33	7	14	7	72	21	769
2014	Female gender	40	37	7	11	5	77	16	509
2011	Male gender	33	37	8	13	9	70	22	712
2011	Female gender	38	36	7	11	7	74	18	458

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	61	30	5	3	0	91	4	661
2017	Female gender	58	30	5	5	2	89	6	468
2014	Male gender	59	30	6	3	1	90	4	769
2014	Female gender	51	35	7	5	1	87	6	510

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	69	14	6	5	2	0	3	86	7	662
2017	Female gender	71	17	3	4	2	1	1	90	6	469
2014	Male gender	69	14	5	4	3	1	4	88	7	770
2014	Female gender	70	17	4	4	3	1	1	90	7	510
2011	Male gender	70	14	5	4	3	1	3	88	7	715
2011	Female gender	70	20	3	4	2	0	1	92	5	461

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	67	12	6	6	4	3	82	11	662
2017	Female gender	68	15	4	9	5	0	83	13	469
2014	Male gender	68	12	6	6	5	3	82	11	769
2014	Female gender	65	20	2	6	5	2	86	11	507
2011	Male gender	69	12	5	8	4	2	82	12	715
2011	Female gender	66	18	6	8	3	0	84	10	459

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	61	14	7	9	4	1	4	79	14	662
2017	Female gender	65	17	4	8	4	0	2	84	13	470
2014	Male gender	66	10	7	6	5	0	6	80	12	770
2014	Female gender	70	14	4	7	3	0	2	86	10	510
2011	Male gender	61	14	6	8	5	1	5	79	14	709
2011	Female gender	65	17	6	6	3	0	2	84	10	459

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	74	10	5	3	3	1	5	88	7	662
2017	Female gender	78	10	3	3	3	0	2	91	7	471
2014	Male gender	74	10	4	3	3	1	5	89	6	770
2014	Female gender	75	11	3	4	3	0	2	89	8	510
2011	Male gender	75	9	6	3	3	0	4	88	6	714
2011	Female gender	75	11	5	4	2	0	3	88	6	461

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	19	11	6	5	1	4	77	12	661
2017	Female gender	54	23	9	7	4	1	3	80	11	471
2014	Male gender	54	17	12	7	4	1	7	76	11	770
2014	Female gender	56	22	9	6	4	1	3	81	10	510

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	19	8	5	1	2	4	86	6	660
2017	Female gender	62	22	7	2	1	2	3	89	4	469
2014	Male gender	62	16	7	4	2	3	7	86	6	770
2014	Female gender	65	22	5	2	2	3	1	91	4	510
2011	Male gender	65	14	8	4	1	2	6	86	6	714
2011	Female gender	67	20	6	3	1	2	1	90	4	461

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	10	90	660
2017	Female gender	20	80	470
2014	Male gender	9	91	769
2014	Female gender	20	80	511

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	51	64
2017	Female gender	49	95
2014	Male gender	51	69
2014	Female gender	59	104

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	57	64
2017	Female gender	66	95
2014	Male gender	62	69
2014	Female gender	44	104

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	64
2014	Female gender	7	104

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	64
2017	Female gender	95
2014	Male gender	69

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	64

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	95
2014	Female gender	0	104

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	64
2014	Female gender	10	104

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	35	63
2017	Female gender	39	95
2014	Male gender	29	69
2014	Female gender	37	104

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	63
2017	Female gender	30	95
2014	Male gender	36	69
2014	Female gender	31	104

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	32	63
2017	Female gender	50	95
2014	Male gender	48	69
2014	Female gender	43	104

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	47	63
2017	Female gender	42	95
2014	Male gender	51	69
2014	Female gender	39	104

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	63
2017	Female gender	33	95
2014	Male gender	34	69
2014	Female gender	24	104

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	63
2017	Female gender	56	95
2014	Male gender	49	69
2014	Female gender	60	104

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	63
2017	Female gender	28	95
2014	Male gender	33	69
2014	Female gender	30	104

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Female gender	20	95
2014	Female gender	19	104

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	63
2017	Female gender	11	95
2014	Male gender	10	69
2014	Female gender	8	104

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	63
2017	Female gender	54	95
2014	Male gender	44	69
2014	Female gender	33	104

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	63
2017	Female gender	25	95
2014	Male gender	13	69
2014	Female gender	23	104

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	17	63
2017	Female gender	11	95
2014	Male gender	13	69
2014	Female gender	9	104

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	54	63
2017	Female gender	58	95
2014	Male gender	56	69
2014	Female gender	53	103

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	30	63
2017	Female gender	31	95
2014	Male gender	25	69
2014	Female gender	29	103

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	20	63
2017	Female gender	18	95
2014	Male gender	17	69
2014	Female gender	15	103

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	63
2017	Female gender	25	95
2014	Male gender	14	69
2014	Female gender	17	103

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	63
2017	Female gender	16	95
2014	Male gender	8	69
2014	Female gender	6	103

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	63
2017	Female gender	5	95
2014	Female gender	6	103

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	14	63
2017	Female gender	11	95
2014	Male gender	12	69
2014	Female gender	18	103

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	63
2017	Female gender	17	95
2014	Male gender	12	69
2014	Female gender	15	103

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	63
2017	Female gender	16	95
2014	Male gender	29	69
2014	Female gender	17	103

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	55
2017	Female gender	8	90
2014	Male gender	13	67
2014	Female gender	16	97

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	20	55
2017	Female gender	16	90
2014	Male gender	22	67
2014	Female gender	31	97

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	55
2014	Female gender	10	97

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Female gender	8	90
2014	Male gender	7	67
2014	Female gender	11	97

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	55
2017	Female gender	13	90
2014	Male gender	11	67
2014	Female gender	12	97

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	55
2017	Female gender	17	90
2014	Female gender	9	97

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	18	55
2017	Female gender	26	90
2014	Male gender	16	67
2014	Female gender	23	97

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	Male gender	9	67

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	55
2017	Female gender	7	90
2014	Male gender	12	67
2014	Female gender	10	97

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	55
2017	Female gender	29	90
2014	Male gender	27	67
2014	Female gender	29	97

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	55
2017	Female gender	13	90
2014	Female gender	7	97

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	45	55
2017	Female gender	48	90
2014	Male gender	43	67
2014	Female gender	39	97

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	55

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	67	55
2017	Female gender	57	90
2014	Male gender	49	67
2014	Female gender	41	97

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	55
2017	Female gender	15	90
2014	Female gender	11	97

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	97	3	63
2017	Female gender	94	6	95

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	18	13	5	5	33	6	62	16	661
2017	Female gender	13	17	19	10	9	25	7	44	28	471
2014	Male gender	25	19	15	4	2	28	6	68	10	768
2014	Female gender	19	22	16	8	7	22	5	57	21	511

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	35	12	5	2	7	1	79	7	661
2017	Female gender	29	35	17	8	6	6	1	68	14	466
2014	Male gender	44	31	12	3	1	8	0	82	5	770
2014	Female gender	36	31	16	6	4	6	1	72	11	510
2011	Male gender	35	38	15	4	2	6	0	78	6	714
2011	Female gender	31	36	15	8	4	5	0	71	13	461

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	3	97	660
2017	Female gender	10	90	470
2014	Male gender	3	97	769
2014	Female gender	7	93	511

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	16
2017	Female gender	48	44
2014	Male gender	31	25
2014	Female gender	42	36

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	81	16
2017	Female gender	86	44
2014	Male gender	77	25
2014	Female gender	80	36

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	44

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	16
2017	Female gender	44
2014	Male gender	25
2014	Female gender	36

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	Female gender	0	36

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Female gender	44
2014	Male gender	25
2014	Female gender	36

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	44

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2014	Female gender	13	36

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	16
2014	Male gender	0	25

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	25

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	16
2017	Female gender	27	44
2014	Male gender	18	25
2014	Female gender	21	36

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Female gender	61	44
2014	Male gender	21	25
2014	Female gender	38	36

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	44
2014	Male gender	0	25

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	44

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	16
2014	Male gender	0	25

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	16
2017	Female gender	25	44
2014	Male gender	0	25
2014	Female gender	20	36

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	16
2017	Female gender	0	44

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2014	Male gender	20	25
2014	Female gender	18	36

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Male gender	16
2017	Female gender	44
2014	Male gender	25
2014	Female gender	36

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	16
2014	Male gender	48	25
2014	Female gender	28	36

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	16
2017	Female gender	32	44
2014	Male gender	34	25
2014	Female gender	27	36

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Female gender	16	44
2014	Female gender	21	36

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Female gender	18	44

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	31	16
2017	Female gender	16	44

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	44

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Female gender	0	36

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	Female gender	13	36

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	16
2017	Female gender	43	44
2014	Male gender	59	25
2014	Female gender	41	36

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	41	41
2014	Female gender	22	36

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Male gender	14
2017	Female gender	41
2014	Male gender	24
2014	Female gender	36

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14
2014	Female gender	0	36

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14
2014	Male gender	0	24

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Female gender	17	36

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Female gender	27	41
2014	Female gender	18	36

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	14
2017	Female gender	34	41
2014	Male gender	41	24
2014	Female gender	36	36

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Male gender	14
2017	Female gender	41
2014	Male gender	24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	71	14
2017	Female gender	46	41
2014	Male gender	74	24
2014	Female gender	65	36

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	14
2017	Female gender	0	41

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	12	41
2014	Female gender	13	36

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	100	0	16
2017	Female gender	100	0	44

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	17	13	2	2	39	5	69	7	658
2017	Female gender	17	16	20	3	3	32	9	55	11	471
2014	Male gender	28	17	13	2	1	34	7	75	4	770
2014	Female gender	21	15	18	4	2	30	9	59	11	511

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	32	11	2	2	9	1	84	4	662
2017	Female gender	36	35	15	3	3	7	2	78	6	471
2014	Male gender	46	29	10	2	1	12	1	85	3	768
2014	Female gender	35	31	14	4	2	11	3	77	7	511
2011	Male gender	42	38	11	2	1	7	0	86	3	715
2011	Female gender	39	32	15	3	0	10	0	79	4	461

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	11	89	662
2017	Female gender	19	81	470
2014	Male gender	8	92	767
2014	Female gender	17	83	510

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	66	34	73
2017	Female gender	80	20	91
2014	Male gender	71	29	58
2014	Female gender	85	15	87

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	36	0	4	4	2	91	9	48
2017	Female gender	55	29	5	7	4	0	84	11	73
2014	Male gender	64	21	9	4	2	0	85	7	41
2014	Female gender	49	38	4	9	0	0	87	9	74

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	51	6	4	1	1	3	89	5	662
2017	Female gender	32	52	7	4	0	2	3	88	5	471
2014	Male gender	42	43	6	3	1	1	5	90	4	770
2014	Female gender	36	43	6	6	2	1	6	85	8	511
2011	Male gender	31	56	6	2	1	0	4	90	3	715
2011	Female gender	33	51	7	4	0	1	4	88	5	462

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	25	19	11	8	22	5	49	26	660
2017	Female gender	14	24	23	9	5	19	6	50	19	470
2014	Male gender	11	23	18	13	16	13	6	42	36	769
2014	Female gender	13	22	19	13	13	14	7	44	32	510
2011	Male gender	13	33	18	8	5	17	5	59	17	715
2011	Female gender	19	31	15	10	3	17	5	64	17	460

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	31	7	1	1	7	3	89	3	661
2017	Female gender	51	30	7	2	1	6	3	89	3	470
2014	Male gender	52	28	6	1	1	6	6	91	2	770
2014	Female gender	53	25	6	2	0	8	6	91	2	510
2011	Male gender	48	32	7	1	1	5	5	90	2	714
2011	Female gender	48	31	8	1	1	7	4	88	2	461

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	33	11	2	2	11	3	82	5	662
2017	Female gender	43	30	10	4	2	8	3	82	7	469
2014	Male gender	40	29	9	4	3	10	5	81	8	770
2014	Female gender	45	27	9	3	1	10	5	84	6	510
2011	Male gender	39	31	11	3	2	9	4	81	6	715
2011	Female gender	38	35	10	3	1	9	4	84	4	461

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	26	5	4	2	0	0	89	6	660
2017	Female gender	64	22	6	4	4	0	0	86	8	471

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	25	8	3	2	2	0	87	5	661
2017	Female gender	65	20	7	4	4	0	0	85	7	471

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	39	17	5	2	3	0	75	7	662
2017	Female gender	41	40	10	6	2	2	0	82	8	470

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	40	16	8	4	1	0	72	12	661
2017	Female gender	26	46	11	9	6	2	0	74	16	470

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	29	14	5	6	0	1	76	11	661
2017	Female gender	47	29	12	5	5	0	1	77	10	470

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	36	25	10	5	0	1	59	15	661
2017	Female gender	22	36	23	11	7	0	0	58	18	471

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	36	15	7	2	0	2	75	9	662
2017	Female gender	34	34	17	9	4	0	2	70	13	469

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	34	26	15	9	0	1	50	24	660
2017	Female gender	24	27	24	16	8	1	1	52	24	471

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	28	9	3	1	0	4	87	4	662
2017	Female gender	55	23	11	2	2	0	7	85	4	470

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	37	15	6	4	0	0	76	9	662
2017	Female gender	34	32	18	11	5	0	0	66	16	468

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	37	18	9	3	0	1	69	12	661
2017	Female gender	33	37	17	9	4	0	0	70	13	470

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	37	25	9	5	0	1	60	15	661
2017	Female gender	24	36	22	12	5	0	0	60	17	470

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	33	21	13	5	0	1	61	18	662
2017	Female gender	26	35	19	13	6	1	0	62	19	470

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	38	18	9	3	0	1	69	12	659
2017	Female gender	25	39	22	8	4	0	1	65	13	469

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	23	14	6	7	0	0	73	13	662
2017	Female gender	47	22	15	9	6	0	1	70	15	471

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	84	8	3	1	1	0	2	94	3	662
2017	Female gender	71	13	5	4	4	0	2	87	8	468

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	28	5	2	1	0	1	91	4	659
2017	Female gender	56	27	12	3	2	0	1	83	5	470

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	21	6	3	2	0	2	88	6	658
2017	Female gender	60	23	8	5	4	0	0	83	9	469

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	13	3	0	1	0	23	95	1	660
2017	Female gender	55	13	3	2	1	0	26	92	3	470

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	76	13	3	1	0	0	6	95	2	657
2017	Female gender	74	13	3	1	0	0	9	95	1	466

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	83	10	2	1	1	0	3	96	2	662
2017	Female gender	83	11	2	0	2	0	2	96	2	469

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	61	28	8	1	1	0	1	90	2	661
2017	Female gender	53	27	14	3	1	0	2	82	4	470

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	41	34	8	2	0	0	57	10	662
2017	Female gender	13	37	37	8	4	0	0	50	12	471

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	4	11	38	29	18	0	0	47	15	662
2017	Female gender	5	18	40	27	9	0	0	36	23	471

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	32	13	4	3	4	0	44	56	662
2017	Female gender	45	27	13	6	3	3	2	48	52	471

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	348
2017	Female gender	6	229

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	14	348
2017	Female gender	14	229

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	348
2017	Female gender	6	229

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	71	348
2017	Female gender	74	229

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	348
2017	Female gender	3	229

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	348
2017	Female gender	20	229

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	37	48	8	4	1	3	346
2017	Female gender	36	50	6	4	1	3	226

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	23	17	9	7	4	12	61	19	352
2017	Female gender	27	23	15	11	10	0	14	58	24	233

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	11	12	7	11	7	43	39	37	352
2017	Female gender	9	9	9	7	15	2	48	37	44	233

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 114. What is your gender?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.