2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 30 5 2 1 0 0 92 3 208
2017 3 to 10 years in current department or agency 44 40 7 5 3 0 0 84 9 487
2017 11 to 20 years in current department or agency 45 38 7 7 3 0 0 83 10 339
2017 More than 20 years in current department or agency 50 35 5 3 6 0 0 85 9 99
2014 Less than 3 years in current department or agency 49 40 5 4 2 0 0 89 6 299
2014 3 to 10 years in current department or agency 47 37 8 5 3 0 0 85 8 619
2014 11 to 20 years in current department or agency 41 41 8 7 3 0 0 82 10 256
2014 More than 20 years in current department or agency 47 37 6 7 3 0 0 84 10 107

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 34 9 3 1 0 0 87 4 208
2017 3 to 10 years in current department or agency 38 37 10 11 4 0 0 75 15 487
2017 11 to 20 years in current department or agency 30 42 10 12 5 0 0 73 17 337
2017 More than 20 years in current department or agency 38 27 17 9 8 0 0 65 18 99

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 26 4 0 0 0 0 95 0 208
2017 3 to 10 years in current department or agency 61 28 7 4 0 0 0 90 4 483
2017 11 to 20 years in current department or agency 59 31 7 1 1 0 0 91 2 337
2017 More than 20 years in current department or agency 66 25 5 3 0 0 0 92 3 99
2014 Less than 3 years in current department or agency 73 21 4 1 1 0 0 95 2 299
2014 3 to 10 years in current department or agency 69 24 5 1 1 0 0 93 2 619
2014 11 to 20 years in current department or agency 66 27 7 1 0 0 0 92 1 256
2014 More than 20 years in current department or agency 78 17 3 1 1 0 0 95 2 107

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 23 5 2 1 0 0 91 3 208
2017 3 to 10 years in current department or agency 49 36 8 4 2 0 0 86 6 485
2017 11 to 20 years in current department or agency 49 37 7 5 2 0 0 86 7 336
2017 More than 20 years in current department or agency 51 33 9 2 5 0 0 84 7 99
2014 Less than 3 years in current department or agency 61 32 2 3 2 0 0 93 5 299
2014 3 to 10 years in current department or agency 54 34 7 3 2 0 0 88 5 618
2014 11 to 20 years in current department or agency 50 34 8 4 3 1 0 85 7 256
2014 More than 20 years in current department or agency 54 30 10 5 1 0 0 84 6 106

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 80 15 3 0 1 1 0 96 1 208
2017 3 to 10 years in current department or agency 55 30 8 5 2 0 0 85 7 486
2017 11 to 20 years in current department or agency 48 31 12 6 2 0 0 80 9 339
2017 More than 20 years in current department or agency 50 24 17 4 5 0 0 74 9 99
2014 Less than 3 years in current department or agency 73 19 4 1 2 1 1 94 2 299
2014 3 to 10 years in current department or agency 54 29 10 4 3 0 0 84 7 619
2014 11 to 20 years in current department or agency 45 34 11 8 3 0 0 78 11 256
2014 More than 20 years in current department or agency 50 33 8 7 2 0 0 83 9 107

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 79 17 2 0 1 0 0 97 1 208
2017 3 to 10 years in current department or agency 49 34 8 6 2 0 0 84 8 487
2017 11 to 20 years in current department or agency 45 32 12 9 2 0 0 77 11 338
2017 More than 20 years in current department or agency 46 29 16 4 5 0 0 75 9 99
2014 Less than 3 years in current department or agency 68 25 3 2 1 0 0 94 3 299
2014 3 to 10 years in current department or agency 51 32 10 5 2 0 0 82 8 618
2014 11 to 20 years in current department or agency 41 36 9 8 6 1 0 77 14 256
2014 More than 20 years in current department or agency 49 32 11 7 2 0 0 81 8 107

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 74 11 8 2 1 2 1 88 3 208
2017 3 to 10 years in current department or agency 51 25 12 7 4 1 0 77 11 486
2017 11 to 20 years in current department or agency 45 26 11 9 5 3 0 74 15 338
2017 More than 20 years in current department or agency 53 24 13 2 4 3 1 80 7 99
2014 Less than 3 years in current department or agency 61 21 8 5 2 3 0 85 7 300
2014 3 to 10 years in current department or agency 51 24 11 6 5 2 0 77 12 618
2014 11 to 20 years in current department or agency 49 22 10 5 10 4 1 74 16 256
2014 More than 20 years in current department or agency 59 18 8 6 4 3 1 80 11 107
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 20 9 4 2 2 0 85 6 208
2017 3 to 10 years in current department or agency 51 29 9 4 5 0 1 81 10 488
2017 11 to 20 years in current department or agency 46 32 12 6 2 1 1 79 9 339
2017 More than 20 years in current department or agency 40 39 8 6 4 2 0 81 11 98
2014 Less than 3 years in current department or agency 57 30 8 2 1 2 0 89 3 300
2014 3 to 10 years in current department or agency 50 28 10 7 4 2 0 79 11 618
2014 11 to 20 years in current department or agency 48 31 12 4 5 0 0 79 9 256
2014 More than 20 years in current department or agency 49 33 7 6 0 4 1 86 6 107

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 23 7 6 2 0 0 85 8 207
2017 3 to 10 years in current department or agency 47 33 9 5 5 0 0 80 11 487
2017 11 to 20 years in current department or agency 43 37 9 6 4 0 0 81 10 339
2017 More than 20 years in current department or agency 28 40 10 18 3 0 0 69 22 98
2014 Less than 3 years in current department or agency 53 32 9 4 2 1 0 86 6 300
2014 3 to 10 years in current department or agency 48 31 8 8 4 0 0 79 13 619
2014 11 to 20 years in current department or agency 41 35 10 7 6 0 0 76 14 256
2014 More than 20 years in current department or agency 45 37 5 10 2 1 0 83 12 107

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 23 6 2 2 0 0 89 5 208
2017 3 to 10 years in current department or agency 56 27 7 6 4 0 0 83 10 484
2017 11 to 20 years in current department or agency 51 28 9 8 3 0 0 80 11 339
2017 More than 20 years in current department or agency 50 26 13 8 3 0 0 75 12 99
2014 Less than 3 years in current department or agency 61 27 7 3 1 1 0 89 5 299
2014 3 to 10 years in current department or agency 55 28 7 8 2 0 0 82 10 618
2014 11 to 20 years in current department or agency 47 34 8 6 5 0 0 81 11 256
2014 More than 20 years in current department or agency 58 23 10 6 3 0 0 81 9 107

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 31 7 4 0 7 0 87 5 207
2017 3 to 10 years in current department or agency 24 35 14 12 9 6 0 63 22 487
2017 11 to 20 years in current department or agency 18 34 16 16 7 9 0 57 25 339
2017 More than 20 years in current department or agency 20 31 18 15 8 6 1 55 26 99
2014 Less than 3 years in current department or agency 48 29 8 4 1 10 0 86 5 298
2014 3 to 10 years in current department or agency 31 34 14 11 6 5 0 68 17 619
2014 11 to 20 years in current department or agency 25 36 13 13 7 6 0 65 22 256
2014 More than 20 years in current department or agency 24 40 13 13 4 6 0 68 19 107

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 32 9 4 0 4 0 86 5 207
2017 3 to 10 years in current department or agency 21 35 16 18 9 1 0 57 28 486
2017 11 to 20 years in current department or agency 16 38 18 18 9 2 0 55 27 338
2017 More than 20 years in current department or agency 24 30 15 19 11 1 0 55 30 98
2014 Less than 3 years in current department or agency 46 36 7 5 1 4 0 86 7 300
2014 3 to 10 years in current department or agency 27 34 16 15 6 1 0 62 21 619
2014 11 to 20 years in current department or agency 18 36 17 18 9 2 0 55 28 256
2014 More than 20 years in current department or agency 23 42 11 17 6 0 0 65 23 107

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 28 13 9 2 10 0 74 12 208
2017 3 to 10 years in current department or agency 11 33 20 22 11 3 0 46 34 488
2017 11 to 20 years in current department or agency 8 35 19 23 10 5 0 45 35 339
2017 More than 20 years in current department or agency 11 30 20 26 8 5 0 43 36 99
2014 Less than 3 years in current department or agency 31 36 12 10 1 10 0 75 12 300
2014 3 to 10 years in current department or agency 17 35 18 20 8 3 0 53 28 619
2014 11 to 20 years in current department or agency 11 27 23 22 12 5 0 40 36 255
2014 More than 20 years in current department or agency 13 35 17 19 12 4 0 50 32 107

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 30 15 6 5 4 0 72 12 207
2017 3 to 10 years in current department or agency 19 30 17 18 14 3 0 50 33 485
2017 11 to 20 years in current department or agency 16 28 20 18 13 5 0 47 32 338
2017 More than 20 years in current department or agency 17 30 21 15 12 5 0 51 28 99
2014 Less than 3 years in current department or agency 39 30 13 7 2 9 0 75 10 299
2014 3 to 10 years in current department or agency 22 30 18 15 11 4 0 54 27 619
2014 11 to 20 years in current department or agency 14 28 19 18 14 6 0 45 34 255
2014 More than 20 years in current department or agency 27 35 18 5 13 2 0 63 19 107

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 36 11 14 2 8 0 71 17 207
2017 3 to 10 years in current department or agency 10 32 13 27 17 1 0 42 44 485
2017 11 to 20 years in current department or agency 7 28 17 27 19 1 0 36 47 339
2017 More than 20 years in current department or agency 10 26 14 36 12 2 0 37 49 99
2014 Less than 3 years in current department or agency 30 33 13 15 5 4 0 66 21 299
2014 3 to 10 years in current department or agency 17 32 14 24 12 1 0 50 36 618
2014 11 to 20 years in current department or agency 10 27 23 24 15 2 0 37 40 255
2014 More than 20 years in current department or agency 11 40 21 18 10 0 0 52 28 107
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 39 10 3 1 0 0 86 4 208
2017 3 to 10 years in current department or agency 33 36 11 14 6 0 0 69 19 487
2017 11 to 20 years in current department or agency 26 42 12 13 7 0 0 68 20 338
2017 More than 20 years in current department or agency 31 31 14 15 9 0 0 62 25 99
2014 Less than 3 years in current department or agency 43 40 10 3 2 1 1 84 5 300
2014 3 to 10 years in current department or agency 33 36 14 10 7 0 0 69 17 617
2014 11 to 20 years in current department or agency 29 36 16 11 8 0 0 65 19 256
2014 More than 20 years in current department or agency 32 41 12 9 6 0 0 73 15 107

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 42 10 7 1 0 0 81 9 208
2017 3 to 10 years in current department or agency 28 40 13 14 5 0 0 69 19 487
2017 11 to 20 years in current department or agency 24 46 11 14 4 0 0 70 19 338
2017 More than 20 years in current department or agency 32 33 9 23 3 0 0 65 26 99

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 21 14 7 9 27 1 57 23 208
2017 3 to 10 years in current department or agency 9 24 17 19 18 10 2 38 43 488
2017 11 to 20 years in current department or agency 8 25 17 23 13 13 2 39 41 338
2017 More than 20 years in current department or agency 16 25 23 17 11 6 2 45 30 98
2014 Less than 3 years in current department or agency 16 23 15 13 7 24 2 53 27 300
2014 3 to 10 years in current department or agency 11 27 17 20 13 9 3 44 37 617
2014 11 to 20 years in current department or agency 10 25 15 24 14 9 2 40 43 256
2014 More than 20 years in current department or agency 21 30 11 15 14 10 0 56 32 107

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 27 11 7 1 0 0 80 9 207
2017 3 to 10 years in current department or agency 41 37 8 9 5 0 1 78 14 488
2017 11 to 20 years in current department or agency 32 40 12 10 5 1 0 73 15 339
2017 More than 20 years in current department or agency 38 34 15 9 4 0 0 71 13 99
2014 Less than 3 years in current department or agency 47 38 9 2 2 1 1 86 5 300
2014 3 to 10 years in current department or agency 41 35 11 9 4 0 0 76 13 619
2014 11 to 20 years in current department or agency 37 38 12 7 6 0 0 74 13 256
2014 More than 20 years in current department or agency 44 35 12 7 1 1 0 80 8 107

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 41 0 0 0 7 0 100 0 15
2017 3 to 10 years in current department or agency 26 39 16 10 4 3 2 68 15 99
2017 11 to 20 years in current department or agency 20 42 13 17 6 0 3 64 23 109
2017 More than 20 years in current department or agency 24 47 13 9 7 0 0 71 16 34
2014 Less than 3 years in current department or agency 35 39 10 0 3 9 3 85 4 30
2014 3 to 10 years in current department or agency 40 31 10 8 7 1 3 74 16 144
2014 11 to 20 years in current department or agency 23 36 17 15 5 3 3 62 21 91
2014 More than 20 years in current department or agency 47 21 9 15 3 0 5 71 19 42

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 58 26 6 6 2 1 0 85 9 208
2017 3 to 10 years in current department or agency 36 35 11 10 7 1 0 71 17 488
2017 11 to 20 years in current department or agency 37 41 10 8 3 1 0 78 11 339
2017 More than 20 years in current department or agency 38 38 10 7 2 1 2 79 10 97
2014 Less than 3 years in current department or agency 49 32 7 7 2 3 0 83 9 300
2014 3 to 10 years in current department or agency 42 36 6 10 4 1 0 79 14 618
2014 11 to 20 years in current department or agency 37 40 9 9 4 0 1 77 13 256
2014 More than 20 years in current department or agency 42 33 10 10 4 1 0 75 14 107

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 23 10 5 4 14 0 77 11 208
2017 3 to 10 years in current department or agency 27 29 14 14 11 4 0 59 27 488
2017 11 to 20 years in current department or agency 25 36 12 11 10 5 0 65 21 339
2017 More than 20 years in current department or agency 26 37 15 12 6 3 1 66 19 99
2014 Less than 3 years in current department or agency 45 25 7 5 3 13 2 82 9 300
2014 3 to 10 years in current department or agency 39 25 11 14 7 4 1 67 22 618
2014 11 to 20 years in current department or agency 36 30 8 11 8 6 1 71 20 256
2014 More than 20 years in current department or agency 32 33 10 8 11 6 0 69 20 107

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 42 10 4 2 0 0 83 7 208
2017 3 to 10 years in current department or agency 37 41 8 9 4 0 0 79 13 488
2017 11 to 20 years in current department or agency 32 44 9 12 3 0 0 76 15 338
2017 More than 20 years in current department or agency 39 39 8 11 3 0 0 78 14 99
2014 Less than 3 years in current department or agency 46 40 5 7 1 0 0 86 8 300
2014 3 to 10 years in current department or agency 40 34 10 12 3 0 0 75 15 619
2014 11 to 20 years in current department or agency 26 46 13 10 5 0 0 72 15 255
2014 More than 20 years in current department or agency 41 28 7 12 10 0 2 70 22 107

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 30 4 1 1 0 0 93 3 208
2017 3 to 10 years in current department or agency 52 35 6 5 2 0 0 87 7 488
2017 11 to 20 years in current department or agency 51 38 5 4 2 0 0 89 6 339
2017 More than 20 years in current department or agency 58 30 7 2 3 0 0 88 5 99
2014 Less than 3 years in current department or agency 54 33 6 5 2 0 0 87 7 299
2014 3 to 10 years in current department or agency 56 33 5 5 2 0 0 89 6 619
2014 11 to 20 years in current department or agency 51 39 4 4 2 0 0 90 6 256
2014 More than 20 years in current department or agency 60 27 7 4 2 0 0 87 6 107

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 30 6 3 1 0 0 90 4 207
2017 3 to 10 years in current department or agency 55 34 4 4 2 0 0 90 6 488
2017 11 to 20 years in current department or agency 57 33 5 3 1 0 0 91 4 338
2017 More than 20 years in current department or agency 63 30 2 4 1 0 0 93 5 99
2014 Less than 3 years in current department or agency 54 34 7 4 0 0 0 88 4 300
2014 3 to 10 years in current department or agency 59 31 4 4 2 0 0 90 6 619
2014 11 to 20 years in current department or agency 55 34 6 4 3 0 0 88 6 256
2014 More than 20 years in current department or agency 57 36 5 1 1 0 0 93 2 106

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 33 7 5 2 5 0 84 8 207
2017 3 to 10 years in current department or agency 26 40 11 14 8 1 0 66 22 487
2017 11 to 20 years in current department or agency 17 41 14 17 12 0 0 58 28 339
2017 More than 20 years in current department or agency 25 42 12 10 7 2 1 70 18 99
2014 Less than 3 years in current department or agency 53 30 9 4 1 2 0 85 6 300
2014 3 to 10 years in current department or agency 34 36 12 11 6 1 0 71 18 618
2014 11 to 20 years in current department or agency 17 41 18 15 9 0 0 58 24 256
2014 More than 20 years in current department or agency 26 32 16 15 10 2 0 58 25 107

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 27 13 5 4 7 3 76 10 207
2017 3 to 10 years in current department or agency 21 35 13 16 13 1 0 57 30 487
2017 11 to 20 years in current department or agency 15 32 13 20 18 0 1 48 39 339
2017 More than 20 years in current department or agency 17 31 14 19 12 0 7 52 32 99
2014 Less than 3 years in current department or agency 48 27 9 8 4 2 2 78 13 300
2014 3 to 10 years in current department or agency 27 31 13 15 11 1 1 60 27 619
2014 11 to 20 years in current department or agency 23 33 13 14 15 1 1 57 30 255
2014 More than 20 years in current department or agency 21 22 16 15 19 1 8 47 36 107

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 34 6 4 1 0 0 88 5 208
2017 3 to 10 years in current department or agency 41 38 9 8 4 0 0 79 12 482
2017 11 to 20 years in current department or agency 41 39 8 9 3 0 0 80 12 336
2017 More than 20 years in current department or agency 40 34 13 8 4 0 0 75 13 99
2014 Less than 3 years in current department or agency 44 39 11 5 2 0 0 83 6 300
2014 3 to 10 years in current department or agency 37 42 8 8 4 0 0 80 13 619
2014 11 to 20 years in current department or agency 31 48 8 6 6 0 0 79 13 256
2014 More than 20 years in current department or agency 37 40 8 9 7 0 0 76 16 107

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 28 6 2 1 0 0 90 3 208
2017 3 to 10 years in current department or agency 50 32 8 6 3 0 0 82 9 484
2017 11 to 20 years in current department or agency 49 34 10 6 1 0 0 83 7 335
2017 More than 20 years in current department or agency 49 33 6 8 3 0 0 82 11 99
2014 Less than 3 years in current department or agency 57 28 10 3 2 0 0 85 5 300
2014 3 to 10 years in current department or agency 51 31 8 7 3 0 0 82 10 619
2014 11 to 20 years in current department or agency 47 34 9 5 5 0 0 81 10 256
2014 More than 20 years in current department or agency 53 24 8 11 4 0 0 78 14 107

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 58 33 5 2 1 0 0 91 3 208
2017 3 to 10 years in current department or agency 41 37 10 8 3 0 1 79 11 485
2017 11 to 20 years in current department or agency 38 39 11 10 2 1 0 78 12 336
2017 More than 20 years in current department or agency 36 39 10 12 2 0 0 75 14 99
2014 Less than 3 years in current department or agency 52 34 9 2 2 1 0 87 4 300
2014 3 to 10 years in current department or agency 44 35 10 8 3 0 0 79 11 619
2014 11 to 20 years in current department or agency 40 37 13 7 3 0 0 77 10 256
2014 More than 20 years in current department or agency 43 34 10 10 3 0 0 76 13 107

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 44 7 3 1 3 0 89 4 208
2017 3 to 10 years in current department or agency 29 44 15 8 3 1 0 74 11 487
2017 11 to 20 years in current department or agency 28 39 19 8 4 1 0 68 13 339
2017 More than 20 years in current department or agency 27 37 19 7 5 3 1 67 13 99

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 21 6 3 0 0 1 90 3 208
2017 3 to 10 years in current department or agency 58 29 4 7 3 0 0 86 10 488
2017 11 to 20 years in current department or agency 55 32 8 3 2 0 0 87 5 338
2017 More than 20 years in current department or agency 50 36 8 4 1 0 1 87 5 99
2014 Less than 3 years in current department or agency 65 22 8 2 0 1 1 90 2 300
2014 3 to 10 years in current department or agency 59 26 7 5 3 0 0 86 8 619
2014 11 to 20 years in current department or agency 47 35 9 5 2 1 0 83 8 255
2014 More than 20 years in current department or agency 54 31 6 6 1 0 1 86 7 107

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 22 6 7 2 4 12 82 11 208
2017 3 to 10 years in current department or agency 44 22 8 11 6 2 8 72 19 483
2017 11 to 20 years in current department or agency 41 21 11 7 5 2 13 74 13 338
2017 More than 20 years in current department or agency 26 31 12 2 9 1 19 72 13 99
2014 Less than 3 years in current department or agency 46 22 9 7 2 3 12 80 10 300
2014 3 to 10 years in current department or agency 44 25 7 8 6 1 10 77 16 619
2014 11 to 20 years in current department or agency 38 19 8 13 8 0 13 66 24 256
2014 More than 20 years in current department or agency 29 26 9 8 7 1 20 69 19 107

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 58 29 10 3 0 0 0 87 3 208
2017 3 to 10 years in current department or agency 44 33 13 5 3 0 2 79 8 488
2017 11 to 20 years in current department or agency 36 41 12 7 3 0 1 78 9 339
2017 More than 20 years in current department or agency 35 38 15 10 0 0 3 74 10 99
2014 Less than 3 years in current department or agency 51 35 9 1 1 1 1 89 2 300
2014 3 to 10 years in current department or agency 40 38 13 5 2 0 1 80 7 619
2014 11 to 20 years in current department or agency 33 42 17 5 3 0 0 75 8 256
2014 More than 20 years in current department or agency 29 35 22 11 3 0 1 64 14 107

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 73 13 3 2 1 2 5 93 4 208
2017 3 to 10 years in current department or agency 69 20 2 3 3 1 2 92 6 487
2017 11 to 20 years in current department or agency 68 23 3 1 2 1 3 94 3 339
2017 More than 20 years in current department or agency 64 22 5 0 0 3 5 95 0 98
2014 Less than 3 years in current department or agency 68 17 5 1 1 3 5 92 3 300
2014 3 to 10 years in current department or agency 68 20 5 3 2 1 2 91 5 620
2014 11 to 20 years in current department or agency 66 21 5 2 2 1 3 91 4 256
2014 More than 20 years in current department or agency 65 19 3 5 0 1 7 92 5 107

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 54 26 208
2017 3 to 10 years in current department or agency 26 43 30 488
2017 11 to 20 years in current department or agency 22 44 34 338
2017 More than 20 years in current department or agency 25 46 28 99
2014 Less than 3 years in current department or agency 20 49 32 299
2014 3 to 10 years in current department or agency 25 46 29 619
2014 11 to 20 years in current department or agency 26 47 27 256
2014 More than 20 years in current department or agency 24 50 26 107

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 63 7 2 16 9 43
2017 3 to 10 years in current department or agency 11 65 12 8 0 4 128
2017 11 to 20 years in current department or agency 17 55 16 7 0 6 74
2017 More than 20 years in current department or agency 85 15 0 0 0 0 25
2014 Less than 3 years in current department or agency 4 61 13 6 9999 16 57
2014 3 to 10 years in current department or agency 10 53 23 8 9999 6 159
2014 11 to 20 years in current department or agency 22 53 11 9 9999 5 66
2014 More than 20 years in current department or agency 58 26 12 0 9999 4 25
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 26 7 2 2 0 0 89 4 208
2017 3 to 10 years in current department or agency 47 38 8 6 2 0 0 84 7 485
2017 11 to 20 years in current department or agency 47 35 9 6 3 0 0 82 9 338
2017 More than 20 years in current department or agency 51 36 5 5 2 0 0 87 7 99
2014 Less than 3 years in current department or agency 58 33 6 3 1 0 0 90 4 300
2014 3 to 10 years in current department or agency 49 37 6 5 2 0 0 87 7 619
2014 11 to 20 years in current department or agency 50 37 6 6 1 0 0 86 7 256
2014 More than 20 years in current department or agency 64 25 10 0 2 0 0 88 2 107

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 36 5 1 0 0 0 93 1 207
2017 3 to 10 years in current department or agency 31 41 11 10 6 0 0 72 17 485
2017 11 to 20 years in current department or agency 22 44 15 13 5 0 1 66 18 339
2017 More than 20 years in current department or agency 34 33 21 7 5 0 0 67 13 99
2014 Less than 3 years in current department or agency 53 33 8 3 2 1 0 87 5 299
2014 3 to 10 years in current department or agency 34 42 11 8 4 1 0 77 12 619
2014 11 to 20 years in current department or agency 24 43 16 9 6 1 0 68 16 256
2014 More than 20 years in current department or agency 33 47 11 9 0 0 0 80 9 107

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 12 37 25 18 2 2 45 16 207
2017 3 to 10 years in current department or agency 9 22 46 16 5 0 1 22 31 485
2017 11 to 20 years in current department or agency 8 25 44 14 8 0 1 22 33 338
2017 More than 20 years in current department or agency 8 35 28 21 7 0 1 28 44 99
2014 Less than 3 years in current department or agency 4 15 41 24 15 1 1 39 19 299
2014 3 to 10 years in current department or agency 8 22 40 21 8 0 1 29 31 616
2014 11 to 20 years in current department or agency 15 27 39 13 4 0 1 18 42 256
2014 More than 20 years in current department or agency 11 32 35 16 6 0 0 22 43 107

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 5 17 26 43 2 2 73 9 207
2017 3 to 10 years in current department or agency 7 17 29 28 17 1 1 45 25 487
2017 11 to 20 years in current department or agency 6 17 33 28 11 2 2 41 24 337
2017 More than 20 years in current department or agency 4 18 28 26 17 1 5 47 24 97
2014 Less than 3 years in current department or agency 3 9 15 35 34 2 3 72 13 299
2014 3 to 10 years in current department or agency 5 13 31 32 17 1 2 50 18 615
2014 11 to 20 years in current department or agency 6 17 37 27 10 1 2 39 24 256
2014 More than 20 years in current department or agency 6 15 27 34 18 0 0 52 22 107

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 17 30 23 22 1 2 47 22 206
2017 3 to 10 years in current department or agency 12 24 33 21 7 1 2 29 37 487
2017 11 to 20 years in current department or agency 12 26 35 17 8 1 1 25 39 338
2017 More than 20 years in current department or agency 14 24 32 18 8 0 4 27 39 99
2014 Less than 3 years in current department or agency 8 19 31 20 19 2 1 40 28 299
2014 3 to 10 years in current department or agency 14 25 34 17 9 1 1 27 39 619
2014 11 to 20 years in current department or agency 20 25 33 16 5 1 1 21 45 256
2014 More than 20 years in current department or agency 17 30 35 12 5 1 1 17 47 107

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 3 18 35 38 0 4 77 4 207
2017 3 to 10 years in current department or agency 4 9 28 39 17 0 2 58 13 483
2017 11 to 20 years in current department or agency 2 10 37 33 14 1 2 49 13 336
2017 More than 20 years in current department or agency 3 12 40 29 11 1 4 42 16 98
2014 Less than 3 years in current department or agency 1 5 19 37 36 1 2 75 6 297
2014 3 to 10 years in current department or agency 4 10 30 34 20 0 1 56 14 618
2014 11 to 20 years in current department or agency 4 13 39 33 9 0 1 43 17 256
2014 More than 20 years in current department or agency 10 12 36 35 6 0 1 42 22 106

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 9 19 25 35 3 4 65 15 204
2017 3 to 10 years in current department or agency 13 22 34 18 11 0 2 29 36 486
2017 11 to 20 years in current department or agency 9 24 32 19 14 1 1 33 34 337
2017 More than 20 years in current department or agency 11 25 30 20 9 1 3 31 38 99
2014 Less than 3 years in current department or agency 3 7 22 34 30 1 2 66 11 299
2014 3 to 10 years in current department or agency 11 18 31 24 14 0 1 39 29 616
2014 11 to 20 years in current department or agency 14 25 33 19 6 0 3 25 40 256
2014 More than 20 years in current department or agency 13 32 29 15 8 1 2 24 46 107

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 7 16 29 36 8 3 73 9 206
2017 3 to 10 years in current department or agency 7 15 32 27 16 1 2 44 24 487
2017 11 to 20 years in current department or agency 5 11 35 31 15 1 3 47 17 338
2017 More than 20 years in current department or agency 5 14 30 33 12 2 3 48 20 99
2014 Less than 3 years in current department or agency 1 6 20 27 40 4 3 72 7 298
2014 3 to 10 years in current department or agency 5 8 27 33 24 2 2 59 13 617
2014 11 to 20 years in current department or agency 3 11 31 38 15 0 1 54 14 255
2014 More than 20 years in current department or agency 5 10 28 38 15 1 3 55 15 107

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 13 28 28 20 4 2 51 20 207
2017 3 to 10 years in current department or agency 10 23 36 21 8 1 2 29 34 485
2017 11 to 20 years in current department or agency 11 26 34 19 9 1 1 29 37 338
2017 More than 20 years in current department or agency 7 24 39 16 8 2 3 26 33 99
2014 Less than 3 years in current department or agency 8 14 32 23 19 2 1 44 23 300
2014 3 to 10 years in current department or agency 12 21 38 19 9 1 1 28 33 618
2014 11 to 20 years in current department or agency 15 27 36 17 4 1 1 21 42 255
2014 More than 20 years in current department or agency 16 20 39 13 11 0 1 24 37 107

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 22 3 4 4 1 0 89 8 207
2017 3 to 10 years in current department or agency 50 29 7 9 5 1 0 79 14 486
2017 11 to 20 years in current department or agency 47 35 7 7 4 0 0 82 11 339
2017 More than 20 years in current department or agency 48 26 11 6 6 1 1 76 13 98
2014 Less than 3 years in current department or agency 58 21 11 7 2 1 0 80 9 300
2014 3 to 10 years in current department or agency 55 27 7 6 4 0 0 83 10 620
2014 11 to 20 years in current department or agency 50 30 4 7 9 1 0 80 16 256
2014 More than 20 years in current department or agency 57 24 2 9 8 1 0 82 17 107

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 65 26 2 3 3 0 0 92 6 208
2017 3 to 10 years in current department or agency 48 37 7 6 2 0 0 86 8 488
2017 11 to 20 years in current department or agency 47 36 7 6 3 0 0 84 9 339
2017 More than 20 years in current department or agency 44 36 12 5 3 0 0 80 8 99
2014 Less than 3 years in current department or agency 56 33 5 3 2 0 0 90 5 300
2014 3 to 10 years in current department or agency 49 38 6 5 2 0 0 87 7 619
2014 11 to 20 years in current department or agency 39 43 10 6 3 0 0 81 9 256
2014 More than 20 years in current department or agency 51 35 7 6 2 0 0 85 8 107

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 22 4 1 1 3 1 94 2 207
2017 3 to 10 years in current department or agency 51 34 8 2 1 3 1 88 4 487
2017 11 to 20 years in current department or agency 42 41 10 1 2 3 1 87 3 339
2017 More than 20 years in current department or agency 45 38 15 1 1 0 0 83 2 99
2014 Less than 3 years in current department or agency 65 23 5 1 0 5 1 94 1 299
2014 3 to 10 years in current department or agency 56 28 10 2 1 3 1 86 4 620
2014 11 to 20 years in current department or agency 43 37 8 3 2 6 1 86 5 256
2014 More than 20 years in current department or agency 56 32 8 0 0 2 2 91 0 107

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 26 3 0 0 1 0 96 1 208
2017 3 to 10 years in current department or agency 51 36 7 3 2 1 0 88 5 487
2017 11 to 20 years in current department or agency 42 44 7 4 2 1 0 86 6 337
2017 More than 20 years in current department or agency 42 35 13 8 1 1 0 78 10 98
2014 Less than 3 years in current department or agency 70 25 4 1 0 2 0 96 1 300
2014 3 to 10 years in current department or agency 56 30 9 3 1 2 0 87 4 620
2014 11 to 20 years in current department or agency 44 40 8 4 2 1 0 85 7 256
2014 More than 20 years in current department or agency 55 33 9 4 0 0 0 87 4 107

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 81 16 0 1 0 0 0 98 2 208
2017 3 to 10 years in current department or agency 56 31 8 3 3 0 0 86 6 487
2017 11 to 20 years in current department or agency 48 38 7 5 1 0 0 87 6 339
2017 More than 20 years in current department or agency 47 29 15 6 3 0 0 76 10 98
2014 Less than 3 years in current department or agency 80 16 2 1 0 0 0 96 2 299
2014 3 to 10 years in current department or agency 57 32 6 3 1 0 0 89 4 620
2014 11 to 20 years in current department or agency 49 35 7 6 2 0 0 84 9 256
2014 More than 20 years in current department or agency 50 36 9 4 1 0 0 86 5 107

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 25 9 4 4 9 7 80 10 207
2017 3 to 10 years in current department or agency 30 32 14 11 8 3 3 65 20 487
2017 11 to 20 years in current department or agency 26 36 17 10 7 4 1 65 18 339
2017 More than 20 years in current department or agency 32 24 21 11 8 2 2 59 20 98
2014 Less than 3 years in current department or agency 43 24 11 6 3 7 5 76 11 300
2014 3 to 10 years in current department or agency 39 31 10 7 6 4 3 75 14 619
2014 11 to 20 years in current department or agency 28 42 12 8 6 3 1 73 15 255
2014 More than 20 years in current department or agency 39 28 12 8 8 2 3 71 17 107

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 72 22 5 0 0 1 0 95 0 208
2017 3 to 10 years in current department or agency 58 31 6 2 1 1 1 90 4 485
2017 11 to 20 years in current department or agency 56 33 5 1 1 2 1 92 2 338
2017 More than 20 years in current department or agency 59 33 6 0 1 0 0 93 1 98
2014 Less than 3 years in current department or agency 72 21 4 1 0 2 0 94 1 300
2014 3 to 10 years in current department or agency 65 26 5 1 0 1 0 93 2 618
2014 11 to 20 years in current department or agency 62 29 5 3 0 1 0 92 3 256
2014 More than 20 years in current department or agency 66 23 7 3 0 1 0 90 3 107

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 26 2 3 0 2 0 94 3 207
2017 3 to 10 years in current department or agency 55 31 5 4 2 1 1 88 7 485
2017 11 to 20 years in current department or agency 50 36 9 4 1 1 0 87 5 338
2017 More than 20 years in current department or agency 55 30 6 4 2 2 0 87 6 99
2014 Less than 3 years in current department or agency 68 24 4 1 0 2 1 95 1 300
2014 3 to 10 years in current department or agency 58 28 6 4 2 1 1 88 7 618
2014 11 to 20 years in current department or agency 54 30 8 4 2 1 0 86 6 256
2014 More than 20 years in current department or agency 60 25 8 4 2 1 0 86 6 107

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 26 10 5 1 4 0 83 7 207
2017 3 to 10 years in current department or agency 42 34 10 8 2 3 1 79 10 485
2017 11 to 20 years in current department or agency 36 37 16 6 2 2 0 75 9 337
2017 More than 20 years in current department or agency 45 31 14 6 2 2 0 77 9 98
2014 Less than 3 years in current department or agency 52 27 9 4 2 4 2 84 6 299
2014 3 to 10 years in current department or agency 42 32 13 7 2 4 1 77 9 619
2014 11 to 20 years in current department or agency 35 35 11 9 5 5 0 74 14 256
2014 More than 20 years in current department or agency 34 33 14 9 7 2 2 70 16 107

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 23 11 7 5 16 2 72 14 208
2017 3 to 10 years in current department or agency 18 29 12 14 16 10 2 52 34 486
2017 11 to 20 years in current department or agency 18 19 18 21 16 6 2 40 40 339
2017 More than 20 years in current department or agency 20 24 15 21 12 6 2 48 35 99
2014 Less than 3 years in current department or agency 37 24 14 6 3 14 2 72 11 300
2014 3 to 10 years in current department or agency 28 23 16 12 13 7 2 55 27 618
2014 11 to 20 years in current department or agency 21 22 16 18 14 8 1 47 36 256
2014 More than 20 years in current department or agency 30 25 18 11 8 8 1 60 21 107

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 58 36 3 3 0 0 0 94 3 208
2017 3 to 10 years in current department or agency 38 47 5 6 3 0 0 86 10 485
2017 11 to 20 years in current department or agency 32 53 4 10 1 0 0 85 10 339
2017 More than 20 years in current department or agency 41 48 5 4 2 0 0 88 6 99
2014 Less than 3 years in current department or agency 49 43 2 4 2 0 0 92 6 300
2014 3 to 10 years in current department or agency 39 46 4 8 3 0 0 85 11 618
2014 11 to 20 years in current department or agency 32 52 5 8 3 0 0 84 10 256
2014 More than 20 years in current department or agency 40 50 4 4 3 0 0 90 6 107

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 32 2 9 4 0 0 85 13 208
2017 3 to 10 years in current department or agency 37 35 5 15 8 0 0 72 23 487
2017 11 to 20 years in current department or agency 26 32 8 21 13 0 0 58 34 338
2017 More than 20 years in current department or agency 30 30 12 14 14 0 0 60 28 99
2014 Less than 3 years in current department or agency 47 33 8 8 3 0 0 80 12 299
2014 3 to 10 years in current department or agency 39 32 7 15 6 0 0 72 21 618
2014 11 to 20 years in current department or agency 29 42 7 13 9 0 0 71 22 256
2014 More than 20 years in current department or agency 42 32 10 9 6 0 0 74 15 107

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 72 23 3 2 0 0 0 95 2 207
2017 3 to 10 years in current department or agency 60 29 5 3 2 0 0 90 5 487
2017 11 to 20 years in current department or agency 52 34 7 5 1 0 0 87 6 337
2017 More than 20 years in current department or agency 55 34 4 5 1 0 0 90 6 99
2014 Less than 3 years in current department or agency 61 32 6 1 0 0 0 93 2 299
2014 3 to 10 years in current department or agency 57 32 6 4 1 0 0 89 5 619
2014 11 to 20 years in current department or agency 47 36 10 4 2 0 0 84 6 256
2014 More than 20 years in current department or agency 58 26 6 9 1 1 0 84 10 107

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 81 10 4 3 0 0 1 92 4 208
2017 3 to 10 years in current department or agency 72 15 4 4 1 0 2 90 6 488
2017 11 to 20 years in current department or agency 62 18 7 7 2 1 3 83 9 337
2017 More than 20 years in current department or agency 67 15 7 5 5 1 0 83 10 99
2014 Less than 3 years in current department or agency 76 15 3 3 1 1 2 93 4 300
2014 3 to 10 years in current department or agency 70 15 4 3 3 1 3 89 6 619
2014 11 to 20 years in current department or agency 63 14 7 6 5 1 4 82 11 256
2014 More than 20 years in current department or agency 67 19 4 3 5 0 3 88 8 107

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 71 12 4 8 3 0 1 84 12 207
2017 3 to 10 years in current department or agency 70 15 4 6 2 0 2 87 9 488
2017 11 to 20 years in current department or agency 63 12 8 9 6 0 1 76 16 338
2017 More than 20 years in current department or agency 63 16 6 5 9 0 0 80 14 99
2014 Less than 3 years in current department or agency 75 13 4 4 2 0 2 90 6 297
2014 3 to 10 years in current department or agency 67 15 4 7 5 0 3 84 12 619
2014 11 to 20 years in current department or agency 60 14 8 7 9 0 2 76 16 255
2014 More than 20 years in current department or agency 59 24 3 7 4 0 2 85 12 107

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 14 6 8 3 0 2 83 11 208
2017 3 to 10 years in current department or agency 67 15 5 6 3 0 4 86 9 488
2017 11 to 20 years in current department or agency 55 15 7 13 6 1 4 73 20 339
2017 More than 20 years in current department or agency 59 21 5 10 4 0 1 81 14 98
2014 Less than 3 years in current department or agency 75 10 7 4 2 0 3 87 6 300
2014 3 to 10 years in current department or agency 65 14 5 5 5 0 5 84 11 619
2014 11 to 20 years in current department or agency 63 8 6 11 7 0 4 75 19 256
2014 More than 20 years in current department or agency 67 11 7 9 4 0 4 80 13 107

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 81 9 1 3 3 0 3 93 6 208
2017 3 to 10 years in current department or agency 77 10 4 2 2 1 4 91 5 488
2017 11 to 20 years in current department or agency 70 12 6 4 4 0 5 85 8 339
2017 More than 20 years in current department or agency 76 10 4 5 4 0 1 87 9 99
2014 Less than 3 years in current department or agency 81 10 3 2 1 0 2 94 4 300
2014 3 to 10 years in current department or agency 73 11 4 3 3 0 4 89 7 619
2014 11 to 20 years in current department or agency 73 9 4 5 3 1 4 86 9 256
2014 More than 20 years in current department or agency 70 11 5 7 4 0 4 84 11 107

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 17 6 5 3 4 3 85 8 207
2017 3 to 10 years in current department or agency 60 19 8 5 4 1 4 82 9 488
2017 11 to 20 years in current department or agency 42 24 14 9 6 0 4 70 16 339
2017 More than 20 years in current department or agency 45 27 15 6 5 1 1 74 11 99
2014 Less than 3 years in current department or agency 64 17 9 3 2 1 4 85 5 300
2014 3 to 10 years in current department or agency 54 18 9 6 5 1 6 78 12 619
2014 11 to 20 years in current department or agency 47 19 13 11 5 0 4 69 17 256
2014 More than 20 years in current department or agency 51 21 13 10 2 0 3 74 12 107

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 72 14 4 3 0 2 4 91 4 208
2017 3 to 10 years in current department or agency 66 19 5 2 1 2 3 91 4 486
2017 11 to 20 years in current department or agency 53 22 12 5 1 2 3 80 7 337
2017 More than 20 years in current department or agency 52 33 6 4 2 0 2 87 6 99
2014 Less than 3 years in current department or agency 71 14 5 3 1 4 3 91 4 300
2014 3 to 10 years in current department or agency 63 19 6 3 2 2 5 88 6 619
2014 11 to 20 years in current department or agency 53 24 9 4 2 2 6 83 7 256
2014 More than 20 years in current department or agency 67 16 8 2 4 2 1 86 6 107

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 91 208
2017 3 to 10 years in current department or agency 14 86 487
2017 11 to 20 years in current department or agency 16 84 337
2017 More than 20 years in current department or agency 20 80 99
2014 Less than 3 years in current department or agency 10 90 301
2014 3 to 10 years in current department or agency 15 85 618
2014 11 to 20 years in current department or agency 13 87 256
2014 More than 20 years in current department or agency 15 85 107

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 19
2017 3 to 10 years in current department or agency 52 68
2017 11 to 20 years in current department or agency 50 54
2017 More than 20 years in current department or agency 47 19
2014 Less than 3 years in current department or agency 43 28
2014 3 to 10 years in current department or agency 57 96
2014 11 to 20 years in current department or agency 68 33
2014 More than 20 years in current department or agency 43 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 19
2017 3 to 10 years in current department or agency 66 68
2017 11 to 20 years in current department or agency 52 54
2017 More than 20 years in current department or agency 74 19
2014 Less than 3 years in current department or agency 49 28
2014 3 to 10 years in current department or agency 55 96
2014 11 to 20 years in current department or agency 44 33
2014 More than 20 years in current department or agency 44 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 11 54
2014 3 to 10 years in current department or agency 7 96

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 19
2017 3 to 10 years in current department or agency 0 68
2017 11 to 20 years in current department or agency 0 54
2017 More than 20 years in current department or agency 0 19
2014 3 to 10 years in current department or agency 0 96
2014 11 to 20 years in current department or agency 0 33
2014 More than 20 years in current department or agency 0 16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 19
2017 More than 20 years in current department or agency 0 19
2014 Less than 3 years in current department or agency 0 28

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 19
2017 More than 20 years in current department or agency 0 19
2014 Less than 3 years in current department or agency 0 28
2014 3 to 10 years in current department or agency 0 96
2014 More than 20 years in current department or agency 0 16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 7 68
2017 11 to 20 years in current department or agency 0 54
2014 3 to 10 years in current department or agency 6 96

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 18
2017 3 to 10 years in current department or agency 38 68
2017 11 to 20 years in current department or agency 43 54
2014 Less than 3 years in current department or agency 22 28
2014 3 to 10 years in current department or agency 37 96
2014 11 to 20 years in current department or agency 29 33
2014 More than 20 years in current department or agency 47 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 30 68
2017 11 to 20 years in current department or agency 26 54
2017 More than 20 years in current department or agency 37 19
2014 Less than 3 years in current department or agency 23 28
2014 3 to 10 years in current department or agency 31 96
2014 11 to 20 years in current department or agency 32 33
2014 More than 20 years in current department or agency 61 16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 18
2017 3 to 10 years in current department or agency 41 68
2017 11 to 20 years in current department or agency 41 54
2017 More than 20 years in current department or agency 58 19
2014 Less than 3 years in current department or agency 39 28
2014 3 to 10 years in current department or agency 44 96
2014 11 to 20 years in current department or agency 40 33
2014 More than 20 years in current department or agency 75 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 18
2017 3 to 10 years in current department or agency 48 68
2017 11 to 20 years in current department or agency 37 54
2017 More than 20 years in current department or agency 47 19
2014 Less than 3 years in current department or agency 46 28
2014 3 to 10 years in current department or agency 45 96
2014 11 to 20 years in current department or agency 38 33
2014 More than 20 years in current department or agency 52 16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 18
2017 3 to 10 years in current department or agency 32 68
2017 11 to 20 years in current department or agency 33 54
2014 Less than 3 years in current department or agency 19 28
2014 3 to 10 years in current department or agency 32 96
2014 11 to 20 years in current department or agency 15 33
2014 More than 20 years in current department or agency 44 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 18
2017 3 to 10 years in current department or agency 47 68
2017 11 to 20 years in current department or agency 54 54
2017 More than 20 years in current department or agency 63 19
2014 Less than 3 years in current department or agency 57 28
2014 3 to 10 years in current department or agency 58 96
2014 11 to 20 years in current department or agency 44 33
2014 More than 20 years in current department or agency 59 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 18
2017 3 to 10 years in current department or agency 32 68
2017 11 to 20 years in current department or agency 28 54
2017 More than 20 years in current department or agency 37 19
2014 Less than 3 years in current department or agency 34 28
2014 3 to 10 years in current department or agency 30 96
2014 11 to 20 years in current department or agency 31 33
2014 More than 20 years in current department or agency 35 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 18
2017 11 to 20 years in current department or agency 0 54
2014 More than 20 years in current department or agency 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 19 68
2014 Less than 3 years in current department or agency 23 28
2014 3 to 10 years in current department or agency 11 96
2014 More than 20 years in current department or agency 0 16

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 18
2017 3 to 10 years in current department or agency 9 68
2017 11 to 20 years in current department or agency 15 54
2014 3 to 10 years in current department or agency 8 96

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 18
2017 3 to 10 years in current department or agency 51 68
2017 11 to 20 years in current department or agency 38 54
2017 More than 20 years in current department or agency 79 19
2014 Less than 3 years in current department or agency 25 28
2014 3 to 10 years in current department or agency 41 96
2014 11 to 20 years in current department or agency 24 33
2014 More than 20 years in current department or agency 56 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 18
2017 3 to 10 years in current department or agency 20 68
2017 11 to 20 years in current department or agency 24 54
2014 3 to 10 years in current department or agency 19 96
2014 11 to 20 years in current department or agency 27 33

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 15 68
2017 11 to 20 years in current department or agency 13 54
2014 3 to 10 years in current department or agency 12 96

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 18
2017 3 to 10 years in current department or agency 49 68
2017 11 to 20 years in current department or agency 65 54
2017 More than 20 years in current department or agency 58 19
2014 Less than 3 years in current department or agency 42 27
2014 3 to 10 years in current department or agency 51 96
2014 11 to 20 years in current department or agency 60 33
2014 More than 20 years in current department or agency 75 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 26 68
2017 11 to 20 years in current department or agency 33 54
2017 More than 20 years in current department or agency 42 19
2014 Less than 3 years in current department or agency 32 27
2014 3 to 10 years in current department or agency 28 96
2014 11 to 20 years in current department or agency 21 33
2014 More than 20 years in current department or agency 33 16

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 10 68
2017 11 to 20 years in current department or agency 30 54
2017 More than 20 years in current department or agency 32 19
2014 3 to 10 years in current department or agency 17 96
2014 More than 20 years in current department or agency 30 16

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 28 68
2017 11 to 20 years in current department or agency 24 54
2017 More than 20 years in current department or agency 26 19
2014 Less than 3 years in current department or agency 19 27
2014 3 to 10 years in current department or agency 11 96
2014 11 to 20 years in current department or agency 20 33

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 15 68
2017 11 to 20 years in current department or agency 19 54
2014 3 to 10 years in current department or agency 10 96
2014 11 to 20 years in current department or agency 0 33

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 11 54
2014 3 to 10 years in current department or agency 5 96

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 7 68
2017 11 to 20 years in current department or agency 21 54
2014 Less than 3 years in current department or agency 20 27
2014 3 to 10 years in current department or agency 19 96

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 12 68
2017 11 to 20 years in current department or agency 13 54
2014 3 to 10 years in current department or agency 14 96

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 24 68
2017 11 to 20 years in current department or agency 18 54
2014 Less than 3 years in current department or agency 19 27
2014 3 to 10 years in current department or agency 24 96
2014 11 to 20 years in current department or agency 25 33

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 13 48
2014 Less than 3 years in current department or agency 20 26
2014 3 to 10 years in current department or agency 13 91
2014 11 to 20 years in current department or agency 14 32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 17
2017 3 to 10 years in current department or agency 8 64
2017 11 to 20 years in current department or agency 21 48
2014 Less than 3 years in current department or agency 36 26
2014 3 to 10 years in current department or agency 31 91
2014 11 to 20 years in current department or agency 21 32
2014 More than 20 years in current department or agency 0 15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 17
2017 11 to 20 years in current department or agency 17 48
2014 Less than 3 years in current department or agency 20 26
2014 3 to 10 years in current department or agency 7 91
2014 11 to 20 years in current department or agency 0 32

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 17
2017 11 to 20 years in current department or agency 15 48
2017 More than 20 years in current department or agency 0 17
2014 3 to 10 years in current department or agency 12 91

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 17
2017 3 to 10 years in current department or agency 8 64
2017 11 to 20 years in current department or agency 19 48
2014 3 to 10 years in current department or agency 7 91
2014 11 to 20 years in current department or agency 14 32

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 14 64
2017 11 to 20 years in current department or agency 23 48
2014 3 to 10 years in current department or agency 7 91

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 17
2017 3 to 10 years in current department or agency 21 64
2017 11 to 20 years in current department or agency 23 48
2014 Less than 3 years in current department or agency 26 26
2014 3 to 10 years in current department or agency 20 91
2014 11 to 20 years in current department or agency 15 32

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 17
2014 3 to 10 years in current department or agency 6 91
2014 More than 20 years in current department or agency 0 15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 17
2017 3 to 10 years in current department or agency 8 64
2017 11 to 20 years in current department or agency 11 48
2014 Less than 3 years in current department or agency 20 26
2014 3 to 10 years in current department or agency 8 91

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 17
2017 3 to 10 years in current department or agency 28 64
2017 11 to 20 years in current department or agency 23 48
2017 More than 20 years in current department or agency 29 17
2014 Less than 3 years in current department or agency 26 26
2014 3 to 10 years in current department or agency 31 91
2014 11 to 20 years in current department or agency 23 32

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 19 64
2014 3 to 10 years in current department or agency 6 91
2014 More than 20 years in current department or agency 0 15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 17
2017 3 to 10 years in current department or agency 57 64
2017 11 to 20 years in current department or agency 39 48
2017 More than 20 years in current department or agency 41 17
2014 Less than 3 years in current department or agency 33 26
2014 3 to 10 years in current department or agency 44 91
2014 11 to 20 years in current department or agency 37 32
2014 More than 20 years in current department or agency 33 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 17
2017 11 to 20 years in current department or agency 0 48
2017 More than 20 years in current department or agency 0 17
2014 Less than 3 years in current department or agency 0 26
2014 More than 20 years in current department or agency 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 17
2017 3 to 10 years in current department or agency 69 64
2017 11 to 20 years in current department or agency 58 48
2017 More than 20 years in current department or agency 53 17
2014 Less than 3 years in current department or agency 22 26
2014 3 to 10 years in current department or agency 48 91
2014 11 to 20 years in current department or agency 49 32
2014 More than 20 years in current department or agency 49 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 17
2017 More than 20 years in current department or agency 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 15 64
2017 More than 20 years in current department or agency 29 17
2014 3 to 10 years in current department or agency 10 91

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 39 18
2017 3 to 10 years in current department or agency 99 1 68
2017 11 to 20 years in current department or agency 100 0 54
2017 More than 20 years in current department or agency 100 0 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 13 11 1 0 46 9 72 3 207
2017 3 to 10 years in current department or agency 17 17 15 8 8 27 8 52 24 488
2017 11 to 20 years in current department or agency 15 21 20 10 6 25 3 50 23 339
2017 More than 20 years in current department or agency 22 16 14 9 12 23 4 53 28 99
2014 Less than 3 years in current department or agency 25 18 12 3 1 30 11 73 7 300
2014 3 to 10 years in current department or agency 25 19 16 6 5 25 4 62 16 619
2014 11 to 20 years in current department or agency 16 22 19 6 7 26 4 54 19 254
2014 More than 20 years in current department or agency 22 31 15 9 3 17 3 66 15 107

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 30 10 1 0 13 2 87 2 205
2017 3 to 10 years in current department or agency 35 35 12 7 4 6 1 76 12 486
2017 11 to 20 years in current department or agency 27 38 19 7 4 4 0 68 11 338
2017 More than 20 years in current department or agency 36 28 17 8 6 4 0 67 15 99
2014 Less than 3 years in current department or agency 52 26 8 2 1 8 2 87 4 301
2014 3 to 10 years in current department or agency 40 30 15 5 2 7 1 76 7 619
2014 11 to 20 years in current department or agency 29 36 20 4 5 7 0 69 10 255
2014 More than 20 years in current department or agency 40 36 7 10 2 5 0 80 12 106

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 6 94 487
2017 11 to 20 years in current department or agency 7 93 338
2017 More than 20 years in current department or agency 7 93 99
2014 Less than 3 years in current department or agency 3 97 301
2014 3 to 10 years in current department or agency 6 94 618
2014 11 to 20 years in current department or agency 5 95 256
2014 More than 20 years in current department or agency 5 95 107

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 48 29
2017 11 to 20 years in current department or agency 39 23
2014 3 to 10 years in current department or agency 35 36
2014 11 to 20 years in current department or agency 46 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 72 29
2017 11 to 20 years in current department or agency 100 23
2014 3 to 10 years in current department or agency 86 36
2014 11 to 20 years in current department or agency 61 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 23
2014 11 to 20 years in current department or agency 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 29
2017 11 to 20 years in current department or agency 0 23
2014 3 to 10 years in current department or agency 0 36
2014 11 to 20 years in current department or agency 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 23
2014 11 to 20 years in current department or agency 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 29
2014 3 to 10 years in current department or agency 0 36
2014 11 to 20 years in current department or agency 0 13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in current department or agency 15 36

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in current department or agency 14 36
2014 11 to 20 years in current department or agency 0 13

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in current department or agency 13 36
2014 11 to 20 years in current department or agency 0 13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in current department or agency 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 23
2014 11 to 20 years in current department or agency 0 13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 34 29
2017 11 to 20 years in current department or agency 26 23
2014 3 to 10 years in current department or agency 19 36

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 62 29
2017 11 to 20 years in current department or agency 39 23
2014 3 to 10 years in current department or agency 33 36

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 29
2017 11 to 20 years in current department or agency 0 23
2014 3 to 10 years in current department or agency 0 36
2014 11 to 20 years in current department or agency 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 23

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 17 29
2017 11 to 20 years in current department or agency 26 23

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 29
2017 11 to 20 years in current department or agency 0 23

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 22 23
2014 3 to 10 years in current department or agency 17 36

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 29
2017 11 to 20 years in current department or agency 0 23
2014 3 to 10 years in current department or agency 0 36
2014 11 to 20 years in current department or agency 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in current department or agency 39 36

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 31 29
2017 11 to 20 years in current department or agency 30 23
2014 3 to 10 years in current department or agency 27 36

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 17 29
2014 3 to 10 years in current department or agency 16 36

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 21 29
2017 11 to 20 years in current department or agency 22 23

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in current department or agency 0 13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in current department or agency 0 13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in current department or agency 16 36

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 41 29
2017 11 to 20 years in current department or agency 52 23
2014 3 to 10 years in current department or agency 49 36
2014 11 to 20 years in current department or agency 40 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in current department or agency 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 39 28
2017 11 to 20 years in current department or agency 30 20
2014 3 to 10 years in current department or agency 23 35

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 20
2014 11 to 20 years in current department or agency 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 28
2017 11 to 20 years in current department or agency 0 20
2014 3 to 10 years in current department or agency 0 35
2014 11 to 20 years in current department or agency 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 28

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 28
2014 11 to 20 years in current department or agency 0 13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in current department or agency 15 35

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 28

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 21 28
2017 11 to 20 years in current department or agency 35 20
2014 3 to 10 years in current department or agency 20 35

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in current department or agency 0 13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 43 28
2017 11 to 20 years in current department or agency 30 20
2014 3 to 10 years in current department or agency 42 35

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 28
2017 11 to 20 years in current department or agency 0 20
2014 3 to 10 years in current department or agency 0 35
2014 11 to 20 years in current department or agency 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 54 28
2017 11 to 20 years in current department or agency 50 20
2014 3 to 10 years in current department or agency 77 35
2014 11 to 20 years in current department or agency 65 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 28
2017 11 to 20 years in current department or agency 0 20

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in current department or agency 100 0 29
2017 11 to 20 years in current department or agency 100 0 23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 12 11 0 0 45 9 75 1 207
2017 3 to 10 years in current department or agency 18 18 17 3 2 34 8 62 9 487
2017 11 to 20 years in current department or agency 17 19 19 4 3 36 3 58 10 337
2017 More than 20 years in current department or agency 26 15 12 3 7 32 5 65 17 99
2014 Less than 3 years in current department or agency 30 12 10 1 1 34 12 78 3 301
2014 3 to 10 years in current department or agency 26 16 15 3 1 31 6 68 7 619
2014 11 to 20 years in current department or agency 18 16 21 4 2 34 5 56 10 256
2014 More than 20 years in current department or agency 23 24 16 5 0 30 2 69 7 107

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 26 5 0 1 12 0 92 2 208
2017 3 to 10 years in current department or agency 40 34 11 2 2 8 2 82 5 488
2017 11 to 20 years in current department or agency 34 36 17 2 2 8 1 77 5 339
2017 More than 20 years in current department or agency 40 25 19 4 4 7 0 71 9 99
2014 Less than 3 years in current department or agency 52 24 6 1 1 14 3 91 2 301
2014 3 to 10 years in current department or agency 40 30 13 3 1 11 1 81 4 619
2014 11 to 20 years in current department or agency 31 36 17 3 3 10 0 74 7 254
2014 More than 20 years in current department or agency 42 32 10 4 0 11 0 83 5 107

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 87 208
2017 3 to 10 years in current department or agency 17 83 487
2017 11 to 20 years in current department or agency 14 86 339
2017 More than 20 years in current department or agency 12 88 99
2014 Less than 3 years in current department or agency 8 92 301
2014 3 to 10 years in current department or agency 13 87 616
2014 11 to 20 years in current department or agency 11 89 255
2014 More than 20 years in current department or agency 15 85 107

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 38 26
2017 3 to 10 years in current department or agency 75 25 83
2017 11 to 20 years in current department or agency 74 26 46
2017 More than 20 years in current department or agency 82 18 11
2014 Less than 3 years in current department or agency 81 19 24
2014 3 to 10 years in current department or agency 80 20 78
2014 11 to 20 years in current department or agency 84 16 29
2014 More than 20 years in current department or agency 64 36 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 31 0 6 0 0 0 94 6 16
2017 3 to 10 years in current department or agency 53 37 5 3 2 0 0 90 5 62
2017 11 to 20 years in current department or agency 56 24 0 9 9 0 3 82 18 34
2014 Less than 3 years in current department or agency 65 28 0 7 0 0 0 93 7 19
2014 3 to 10 years in current department or agency 53 36 7 3 2 0 0 89 5 63
2014 11 to 20 years in current department or agency 53 25 5 17 0 0 0 78 17 24
2014 More than 20 years in current department or agency 48 29 10 13 0 0 0 77 13 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 45 8 8 1 7 8 80 11 208
2017 3 to 10 years in current department or agency 33 53 7 5 0 0 1 88 5 488
2017 11 to 20 years in current department or agency 38 53 4 2 0 1 2 94 2 339
2017 More than 20 years in current department or agency 39 48 6 1 0 0 5 93 1 99
2014 Less than 3 years in current department or agency 35 33 9 7 2 3 11 79 10 301
2014 3 to 10 years in current department or agency 37 49 5 4 1 1 4 90 5 619
2014 11 to 20 years in current department or agency 44 45 5 2 0 0 4 92 2 256
2014 More than 20 years in current department or agency 60 29 3 3 0 0 6 94 3 107

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 16 18 4 3 34 12 55 13 208
2017 3 to 10 years in current department or agency 10 24 21 14 8 18 5 45 28 486
2017 11 to 20 years in current department or agency 13 28 22 8 8 18 3 52 20 339
2017 More than 20 years in current department or agency 17 28 18 13 6 15 3 55 24 99
2014 Less than 3 years in current department or agency 12 14 17 12 12 18 15 39 36 301
2014 3 to 10 years in current department or agency 10 24 19 13 15 13 5 42 34 617
2014 11 to 20 years in current department or agency 11 24 19 17 16 10 2 41 38 256
2014 More than 20 years in current department or agency 16 32 17 7 14 12 3 57 24 107

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 23 6 0 1 14 7 92 1 208
2017 3 to 10 years in current department or agency 52 31 8 2 2 5 2 88 4 486
2017 11 to 20 years in current department or agency 51 33 6 2 1 5 3 91 3 339
2017 More than 20 years in current department or agency 43 38 6 2 1 3 6 90 3 99
2014 Less than 3 years in current department or agency 52 21 6 1 0 9 11 91 2 300
2014 3 to 10 years in current department or agency 52 30 6 1 1 6 4 92 2 619
2014 11 to 20 years in current department or agency 51 29 6 2 1 6 4 89 4 256
2014 More than 20 years in current department or agency 63 19 4 1 1 5 7 94 2 107

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 23 7 0 0 20 7 90 1 208
2017 3 to 10 years in current department or agency 39 34 13 3 4 7 1 79 7 487
2017 11 to 20 years in current department or agency 39 33 10 4 1 11 2 82 6 338
2017 More than 20 years in current department or agency 37 35 12 6 2 3 5 78 9 99
2014 Less than 3 years in current department or agency 42 23 9 2 0 14 10 85 3 301
2014 3 to 10 years in current department or agency 43 28 10 3 3 10 4 83 6 618
2014 11 to 20 years in current department or agency 39 32 9 7 3 7 2 78 12 256
2014 More than 20 years in current department or agency 42 32 5 5 3 7 5 85 9 107
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 73 16 7 0 3 0 0 89 4 208
2017 3 to 10 years in current department or agency 63 24 5 4 3 0 0 88 7 486
2017 11 to 20 years in current department or agency 59 28 6 5 1 0 0 88 6 339
2017 More than 20 years in current department or agency 56 31 3 5 4 1 0 88 9 99

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 19 5 1 2 1 0 91 4 208
2017 3 to 10 years in current department or agency 63 21 8 3 3 1 0 85 6 487
2017 11 to 20 years in current department or agency 58 26 8 5 2 1 0 85 7 339
2017 More than 20 years in current department or agency 54 31 9 1 4 1 0 85 5 99

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 34 11 4 2 5 0 83 6 208
2017 3 to 10 years in current department or agency 38 39 15 5 2 2 0 78 7 488
2017 11 to 20 years in current department or agency 30 44 16 6 2 2 0 75 8 338
2017 More than 20 years in current department or agency 30 45 12 8 1 3 0 78 10 99

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 35 6 5 0 4 0 88 6 208
2017 3 to 10 years in current department or agency 27 46 13 7 6 1 0 74 13 487
2017 11 to 20 years in current department or agency 21 42 18 11 7 1 0 63 19 338
2017 More than 20 years in current department or agency 25 40 20 8 6 1 0 66 15 99

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 30 15 5 5 0 0 75 10 208
2017 3 to 10 years in current department or agency 45 29 14 5 6 0 1 75 11 486
2017 11 to 20 years in current department or agency 49 28 12 4 6 0 1 78 10 339
2017 More than 20 years in current department or agency 46 32 11 4 4 1 2 80 9 99

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 38 18 6 3 0 0 72 10 208
2017 3 to 10 years in current department or agency 19 38 24 13 6 0 1 57 18 487
2017 11 to 20 years in current department or agency 21 35 26 11 7 0 1 56 17 339
2017 More than 20 years in current department or agency 17 30 33 13 6 0 1 48 19 99

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 28 9 4 1 0 2 85 5 208
2017 3 to 10 years in current department or agency 34 36 16 9 3 0 1 71 12 487
2017 11 to 20 years in current department or agency 31 37 19 9 2 0 2 69 11 338
2017 More than 20 years in current department or agency 30 36 19 9 4 0 2 67 14 99

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 35 17 6 5 0 0 71 11 207
2017 3 to 10 years in current department or agency 15 31 26 18 9 0 1 47 27 488
2017 11 to 20 years in current department or agency 16 29 27 19 8 0 2 45 28 338
2017 More than 20 years in current department or agency 17 29 31 10 10 1 1 47 21 99

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 20 4 0 0 0 5 94 1 208
2017 3 to 10 years in current department or agency 54 27 11 2 1 0 5 85 4 487
2017 11 to 20 years in current department or agency 53 26 10 3 1 0 7 85 4 339
2017 More than 20 years in current department or agency 42 34 13 3 1 1 6 82 4 99

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 34 13 3 3 0 0 82 6 207
2017 3 to 10 years in current department or agency 37 35 16 8 4 0 0 72 12 486
2017 11 to 20 years in current department or agency 33 34 18 10 4 0 0 67 15 339
2017 More than 20 years in current department or agency 26 44 20 7 3 0 0 69 10 99

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 35 12 3 1 0 0 84 4 207
2017 3 to 10 years in current department or agency 29 38 18 10 4 0 1 68 14 487
2017 11 to 20 years in current department or agency 28 37 19 10 5 0 1 66 15 339
2017 More than 20 years in current department or agency 26 33 24 15 3 0 0 58 18 99

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 38 13 4 1 0 0 81 6 206
2017 3 to 10 years in current department or agency 20 35 25 12 7 0 1 55 20 488
2017 11 to 20 years in current department or agency 15 40 29 10 6 0 1 55 16 339
2017 More than 20 years in current department or agency 16 39 22 19 3 0 0 56 22 99

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 36 17 5 2 0 0 75 7 207
2017 3 to 10 years in current department or agency 25 35 19 15 6 0 1 60 21 488
2017 11 to 20 years in current department or agency 21 35 23 14 6 0 1 56 20 339
2017 More than 20 years in current department or agency 29 24 26 14 6 0 0 54 20 99

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 34 19 10 1 0 0 69 11 206
2017 3 to 10 years in current department or agency 29 39 19 7 4 0 2 70 11 485
2017 11 to 20 years in current department or agency 24 39 21 10 3 1 1 65 14 339
2017 More than 20 years in current department or agency 23 44 20 9 4 0 0 67 14 99

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 20 11 3 2 0 0 84 5 208
2017 3 to 10 years in current department or agency 49 23 15 6 6 0 1 73 12 488
2017 11 to 20 years in current department or agency 41 23 14 12 9 0 1 65 21 339
2017 More than 20 years in current department or agency 38 21 21 13 7 0 0 59 20 99

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 91 5 1 0 1 0 2 98 1 207
2017 3 to 10 years in current department or agency 77 10 5 3 2 0 2 90 5 487
2017 11 to 20 years in current department or agency 75 14 3 3 2 0 3 92 5 339
2017 More than 20 years in current department or agency 70 13 6 6 5 0 0 82 12 99

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 78 14 5 0 1 0 1 93 2 207
2017 3 to 10 years in current department or agency 55 30 10 2 1 0 1 87 3 486
2017 11 to 20 years in current department or agency 54 32 7 3 3 0 1 87 6 338
2017 More than 20 years in current department or agency 56 29 6 5 3 0 0 85 8 99

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 81 12 3 0 1 0 1 95 2 207
2017 3 to 10 years in current department or agency 61 21 8 5 3 0 1 84 8 487
2017 11 to 20 years in current department or agency 56 27 7 5 4 0 1 84 9 335
2017 More than 20 years in current department or agency 58 24 8 4 5 0 0 82 9 99

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 73 5 0 0 0 0 21 99 1 208
2017 3 to 10 years in current department or agency 58 13 2 1 1 0 25 95 2 487
2017 11 to 20 years in current department or agency 53 16 5 1 1 0 24 91 2 337
2017 More than 20 years in current department or agency 44 15 8 2 0 0 31 85 3 99

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 85 8 2 0 0 0 4 97 1 206
2017 3 to 10 years in current department or agency 74 13 3 1 0 0 7 95 2 481
2017 11 to 20 years in current department or agency 74 13 3 1 0 0 9 95 2 338
2017 More than 20 years in current department or agency 63 18 5 2 0 0 12 92 2 99

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 79 12 4 2 1 0 1 93 3 206
2017 3 to 10 years in current department or agency 84 11 1 0 1 0 2 98 1 488
2017 11 to 20 years in current department or agency 84 8 2 1 1 0 3 95 2 339
2017 More than 20 years in current department or agency 81 9 3 1 2 0 3 94 3 99

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 65 24 8 1 1 0 0 89 2 207
2017 3 to 10 years in current department or agency 60 26 10 1 1 0 2 88 2 488
2017 11 to 20 years in current department or agency 50 32 12 2 1 0 2 84 3 338
2017 More than 20 years in current department or agency 52 31 13 4 0 0 1 83 4 99

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 51 20 5 1 0 0 74 6 208
2017 3 to 10 years in current department or agency 13 40 37 8 3 0 0 52 11 488
2017 11 to 20 years in current department or agency 13 32 41 9 4 1 0 46 12 339
2017 More than 20 years in current department or agency 13 31 40 10 5 0 0 44 15 99

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 8 29 36 25 0 0 61 9 208
2017 3 to 10 years in current department or agency 3 17 39 29 12 0 0 41 20 488
2017 11 to 20 years in current department or agency 6 16 44 23 11 0 0 34 22 339
2017 More than 20 years in current department or agency 13 12 40 23 11 1 0 34 25 99
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 23 17 5 6 3 2 46 54 208
2017 3 to 10 years in current department or agency 39 33 14 6 3 4 1 41 59 488
2017 11 to 20 years in current department or agency 45 30 11 4 3 5 1 48 52 339
2017 More than 20 years in current department or agency 60 27 7 1 1 3 1 63 37 99

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 105
2017 3 to 10 years in current department or agency 3 273
2017 11 to 20 years in current department or agency 2 163
2017 More than 20 years in current department or agency 0 35

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 105
2017 3 to 10 years in current department or agency 12 273
2017 11 to 20 years in current department or agency 7 163
2017 More than 20 years in current department or agency 9 35

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 105
2017 3 to 10 years in current department or agency 4 273
2017 11 to 20 years in current department or agency 4 163
2017 More than 20 years in current department or agency 3 35

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 105
2017 3 to 10 years in current department or agency 79 273
2017 11 to 20 years in current department or agency 80 163
2017 More than 20 years in current department or agency 70 35

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 105
2017 3 to 10 years in current department or agency 4 273
2017 11 to 20 years in current department or agency 2 163
2017 More than 20 years in current department or agency 0 35

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 105
2017 3 to 10 years in current department or agency 18 273
2017 11 to 20 years in current department or agency 21 163
2017 More than 20 years in current department or agency 27 35

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 54 10 7 2 6 106
2017 3 to 10 years in current department or agency 38 49 5 3 1 4 268
2017 11 to 20 years in current department or agency 42 47 9 1 1 1 162
2017 More than 20 years in current department or agency 51 40 3 6 0 0 35

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 24 7 12 5 4 11 73 20 107
2017 3 to 10 years in current department or agency 27 24 16 9 10 1 12 59 22 274
2017 11 to 20 years in current department or agency 23 21 20 10 8 5 14 53 22 167
2017 More than 20 years in current department or agency 33 28 17 6 6 0 11 67 13 36

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 7 6 6 36 7 31 25 66 107
2017 3 to 10 years in current department or agency 7 12 11 7 8 4 51 43 33 274
2017 11 to 20 years in current department or agency 12 8 11 10 7 6 47 41 35 167
2017 More than 20 years in current department or agency 14 17 23 0 6 0 40 51 10 36
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