2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 26 7 2 0 0 0 91 2 43
2017 Other 47 37 7 5 4 0 0 85 8 979
2014 Executive 61 28 4 6 2 0 0 89 7 54
2014 Scientific and Professional 43 28 15 14 0 0 0 71 14 21
2014 Administration and Foreign Services 39 48 4 8 1 0 0 87 9 77
2014 Other 47 39 7 5 3 0 0 86 7 1085

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 25 16 2 0 0 0 82 2 43
2017 Other 38 38 10 10 4 0 0 76 14 977

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 85 7 8 0 0 0 0 92 0 42
2017 Other 62 29 6 2 1 0 0 91 3 974
2014 Executive 83 17 0 0 0 0 0 100 0 54
2014 Scientific and Professional 52 33 10 0 4 0 0 86 4 21
2014 Administration and Foreign Services 69 27 4 0 0 0 0 96 0 77
2014 Other 71 23 5 1 1 0 0 93 2 1085

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 22 12 3 2 0 0 83 6 42
2017 Other 53 34 7 4 3 0 0 87 6 975
2014 Executive 59 30 0 4 7 0 0 89 11 54
2014 Scientific and Professional 43 33 19 5 0 0 0 76 5 21
2014 Administration and Foreign Services 48 41 7 4 1 0 0 88 5 77
2014 Other 55 33 6 3 2 0 0 88 5 1083

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 74 21 2 0 2 0 0 95 2 43
2017 Other 56 27 10 5 2 0 0 83 7 978
2014 Executive 57 22 13 6 2 0 0 80 7 54
2014 Scientific and Professional 43 42 5 5 5 0 0 85 10 21
2014 Administration and Foreign Services 53 27 14 3 3 0 0 80 5 77
2014 Other 57 28 8 4 2 0 0 85 7 1085

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 23 5 0 2 0 0 92 2 43
2017 Other 52 31 10 6 2 0 0 83 8 978
2014 Executive 52 30 7 9 2 0 0 81 11 54
2014 Scientific and Professional 43 38 9 5 5 0 0 81 10 21
2014 Administration and Foreign Services 48 31 10 9 0 1 0 80 9 77
2014 Other 54 30 8 5 3 0 0 84 8 1084

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 27 5 2 5 0 0 88 7 43
2017 Other 52 23 12 7 4 2 1 77 11 978
2014 Executive 58 17 8 8 9 0 0 75 17 53
2014 Scientific and Professional 33 28 19 10 5 5 0 65 16 21
2014 Administration and Foreign Services 53 20 10 9 5 3 0 75 15 77
2014 Other 55 23 10 5 5 3 0 80 10 1086
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 26 10 2 5 0 0 83 7 43
2017 Other 51 29 11 5 3 1 1 81 8 979
2014 Executive 46 28 15 7 2 2 0 75 9 54
2014 Scientific and Professional 43 43 10 0 4 0 0 86 4 21
2014 Administration and Foreign Services 42 38 8 10 2 0 0 79 13 77
2014 Other 53 28 9 5 3 2 0 83 8 1085

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 18 8 9 2 0 0 81 11 43
2017 Other 46 34 9 6 4 0 0 80 11 978
2014 Executive 52 30 7 6 6 0 0 81 11 54
2014 Scientific and Professional 43 38 5 10 4 0 0 81 14 21
2014 Administration and Foreign Services 44 33 10 10 3 0 0 77 13 77
2014 Other 48 33 8 7 4 0 0 81 11 1086

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 22 7 5 2 0 0 86 7 42
2017 Other 54 28 8 6 3 0 0 82 9 977
2014 Executive 54 20 13 9 4 0 0 74 13 54
2014 Scientific and Professional 52 34 5 5 4 0 0 86 9 21
2014 Administration and Foreign Services 49 31 10 8 1 0 0 81 9 77
2014 Other 56 28 7 6 3 0 0 84 9 1084

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 43 0 11 2 0 0 86 14 43
2017 Other 25 34 14 12 7 8 0 64 21 978
2014 Executive 37 43 11 6 4 0 0 80 9 54
2014 Scientific and Professional 19 52 10 9 0 10 0 79 10 21
2014 Administration and Foreign Services 26 42 13 10 5 4 0 70 16 77
2014 Other 34 32 12 10 5 7 0 71 16 1084

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 40 7 2 2 0 0 89 5 43
2017 Other 24 35 15 16 8 2 0 60 24 975
2014 Executive 37 46 6 7 4 0 0 83 11 54
2014 Scientific and Professional 14 57 5 19 0 5 0 75 20 21
2014 Administration and Foreign Services 25 32 22 9 10 1 0 58 20 77
2014 Other 30 35 13 14 5 2 0 67 20 1086

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 37 9 26 5 0 0 60 31 43
2017 Other 14 33 19 20 9 5 0 49 31 980
2014 Executive 24 35 22 15 4 0 0 59 19 54
2014 Scientific and Professional 14 24 42 4 5 10 0 42 10 21
2014 Administration and Foreign Services 16 26 21 25 10 2 0 43 36 77
2014 Other 19 35 16 18 7 5 0 57 26 1085

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 37 17 5 5 0 0 73 10 43
2017 Other 20 30 18 16 12 4 0 53 29 976
2014 Executive 43 31 15 6 6 0 0 74 11 54
2014 Scientific and Professional 10 38 23 14 5 10 0 53 21 21
2014 Administration and Foreign Services 22 25 19 17 14 3 0 49 32 76
2014 Other 25 31 17 12 9 6 0 59 23 1085

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 52 14 9 5 0 0 73 14 43
2017 Other 12 30 14 26 14 3 0 44 42 976
2014 Executive 26 35 17 17 6 0 0 61 22 54
2014 Scientific and Professional 29 15 23 28 0 5 0 46 30 21
2014 Administration and Foreign Services 17 23 21 29 10 0 0 40 39 77
2014 Other 17 34 16 21 11 2 0 52 32 1083
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 29 9 11 2 0 0 77 14 43
2017 Other 33 38 12 12 6 0 0 71 17 978
2014 Executive 43 24 11 20 2 0 0 67 22 54
2014 Scientific and Professional 24 33 34 4 5 0 0 57 9 21
2014 Administration and Foreign Services 32 44 11 4 9 0 0 77 13 77
2014 Other 35 37 14 8 6 0 0 72 14 1084

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 32 8 12 0 0 0 80 12 43
2017 Other 28 42 12 14 4 0 0 70 18 978

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 55 7 23 3 0 0 66 27 42
2017 Other 11 24 17 18 15 13 2 41 39 979
2014 Executive 20 43 13 20 4 0 0 63 24 54
2014 Scientific and Professional 15 19 19 28 0 10 10 42 34 21
2014 Administration and Foreign Services 9 30 11 21 17 10 3 45 43 77
2014 Other 13 25 16 18 12 14 3 46 35 1084

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 28 7 15 2 0 0 76 17 43
2017 Other 40 35 11 9 4 0 1 76 13 980
2014 Executive 35 43 6 13 4 0 0 78 17 54
2014 Scientific and Professional 34 48 9 0 9 0 0 81 9 21
2014 Administration and Foreign Services 34 42 14 9 1 0 0 75 10 77
2014 Other 43 35 11 6 4 1 0 79 10 1086

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 45 5 11 0 0 0 84 11 40
2017 Other 23 41 15 12 6 2 2 66 18 198
2014 Executive 45 28 8 17 0 2 0 75 17 53
2014 Administration and Foreign Services 23 41 18 6 12 0 0 65 18 17
2014 Other 33 33 12 10 6 2 4 70 17 230

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 43 2 0 0 0 0 98 0 43
2017 Other 40 35 10 9 5 1 0 76 14 978
2014 Executive 52 41 4 2 2 0 0 93 4 54
2014 Scientific and Professional 48 33 9 4 0 5 0 86 5 21
2014 Administration and Foreign Services 44 25 13 13 5 0 0 69 18 77
2014 Other 42 36 7 10 4 1 1 79 13 1085

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 38 5 0 2 0 0 93 2 43
2017 Other 29 31 13 12 9 7 0 64 22 980
2014 Executive 61 35 2 2 0 0 0 96 2 54
2014 Scientific and Professional 38 33 5 14 5 4 0 75 20 21
2014 Administration and Foreign Services 30 27 14 10 12 5 1 61 24 77
2014 Other 39 27 9 11 6 7 1 72 19 1085

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 31 7 12 0 0 0 81 12 43
2017 Other 36 43 9 9 3 0 0 79 12 979
2014 Executive 44 39 2 11 4 0 0 83 15 54
2014 Scientific and Professional 24 28 30 14 4 0 0 52 19 21
2014 Administration and Foreign Services 36 38 9 10 7 0 0 74 17 77
2014 Other 39 37 9 10 3 0 0 77 13 1085

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 34 5 2 0 0 0 93 2 43
2017 Other 54 34 6 4 2 0 0 88 6 980
2014 Executive 74 17 2 6 2 0 0 91 7 54
2014 Scientific and Professional 43 47 5 5 0 0 0 90 5 21
2014 Administration and Foreign Services 51 37 4 5 3 0 0 88 8 76
2014 Other 55 34 5 5 2 0 0 89 6 1086

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 29 2 0 0 0 0 98 0 43
2017 Other 57 33 5 4 1 0 0 90 5 978
2014 Executive 69 26 2 2 2 0 0 94 4 54
2014 Scientific and Professional 57 33 10 0 0 0 0 90 0 21
2014 Administration and Foreign Services 52 36 8 3 1 0 0 88 4 77
2014 Other 57 33 5 4 2 0 0 89 6 1085

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 54 7 5 0 0 0 89 5 43
2017 Other 26 39 12 13 8 2 0 66 22 978
2014 Executive 41 39 9 7 2 2 0 81 9 54
2014 Scientific and Professional 25 47 24 0 5 0 0 71 5 21
2014 Administration and Foreign Services 25 39 13 16 8 0 0 63 23 77
2014 Other 35 34 13 11 6 1 0 70 17 1085

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 27 12 7 2 0 2 78 10 42
2017 Other 22 32 14 16 13 2 2 56 30 978
2014 Executive 44 28 6 6 13 2 2 75 19 54
2014 Scientific and Professional 19 48 19 9 5 0 0 67 14 21
2014 Administration and Foreign Services 21 30 18 13 17 1 0 51 30 77
2014 Other 31 29 12 14 10 1 2 63 25 1085

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 29 10 2 0 0 0 87 2 42
2017 Other 43 37 8 8 3 0 0 80 11 973
2014 Executive 54 39 4 2 2 0 0 93 4 54
2014 Scientific and Professional 24 47 19 4 5 0 0 71 9 21
2014 Administration and Foreign Services 25 60 4 8 4 0 0 84 12 77
2014 Other 39 41 9 7 5 0 0 80 11 1086

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 34 0 2 0 0 0 98 2 42
2017 Other 51 32 9 6 2 0 0 84 8 973
2014 Executive 61 26 7 4 2 0 0 87 6 54
2014 Scientific and Professional 38 47 0 9 5 0 0 86 14 21
2014 Administration and Foreign Services 45 38 9 7 1 0 0 83 8 77
2014 Other 52 30 9 6 3 0 0 82 9 1086

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 21 7 8 0 0 0 85 8 42
2017 Other 42 38 9 8 3 0 0 80 10 975
2014 Executive 52 30 9 7 2 0 0 81 9 54
2014 Scientific and Professional 39 37 9 5 9 0 0 76 14 21
2014 Administration and Foreign Services 45 32 11 8 4 0 0 78 12 77
2014 Other 46 35 10 6 2 0 0 81 9 1086

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 31 12 0 0 0 0 88 0 42
2017 Other 29 43 15 7 3 2 0 73 11 979

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 41 7 7 5 0 0 81 12 43
2017 Other 58 29 5 5 2 0 1 88 7 979
2014 Executive 43 30 13 9 6 0 0 72 15 54
2014 Scientific and Professional 53 38 4 0 5 0 0 91 5 21
2014 Administration and Foreign Services 60 30 7 0 3 1 0 91 3 77
2014 Other 59 26 7 5 2 1 1 86 7 1085

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 5 11 2 9 0 66 33 33 43
2017 Other 43 23 8 8 6 2 10 75 15 975
2014 Executive 7 4 6 9 4 0 70 38 44 54
2014 Scientific and Professional 48 33 4 0 9 0 5 86 10 21
2014 Administration and Foreign Services 43 30 5 7 5 3 8 81 13 77
2014 Other 43 23 8 9 5 1 10 75 17 1086

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 37 25 18 10 0 5 44 30 43
2017 Other 45 35 12 5 2 0 1 81 7 980
2014 Executive 13 20 22 28 17 0 0 33 44 54
2014 Scientific and Professional 44 37 10 0 4 0 5 85 5 21
2014 Administration and Foreign Services 41 35 20 1 3 0 0 76 4 77
2014 Other 42 39 13 4 1 0 1 82 5 1086

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 19 7 5 0 0 24 85 6 43
2017 Other 70 20 2 2 2 1 3 94 4 978
2014 Executive 46 19 4 6 2 0 24 85 10 54
2014 Scientific and Professional 62 24 5 0 5 0 4 90 5 21
2014 Administration and Foreign Services 69 22 3 2 0 1 3 95 3 78
2014 Other 68 19 5 3 1 2 3 91 4 1086

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 33 37 31 43
2017 Other 24 45 31 979
2014 Executive 51 25 25 53
2014 Scientific and Professional 29 43 28 21
2014 Administration and Foreign Services 21 49 30 77
2014 Other 22 48 29 1086

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 28 44 14 14 0 0 14
2017 Other 17 59 11 5 3 5 235
2014 Executive 19 41 30 11 9999 0 27
2014 Administration and Foreign Services 19 50 19 6 9999 6 16
2014 Other 13 53 18 8 9999 8 244
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 21 2 0 0 0 0 98 0 43
2017 Other 49 35 8 5 2 0 0 84 7 977
2014 Executive 81 19 0 0 0 0 0 100 0 54
2014 Scientific and Professional 38 33 25 4 0 0 0 71 4 21
2014 Administration and Foreign Services 45 40 9 3 2 0 0 86 5 77
2014 Other 53 34 6 5 1 0 0 88 6 1086

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 40 9 5 0 0 0 86 5 43
2017 Other 33 40 13 10 5 0 0 73 14 976
2014 Executive 39 44 7 9 0 0 0 83 9 54
2014 Scientific and Professional 26 40 24 0 5 5 0 69 5 20
2014 Administration and Foreign Services 32 43 12 8 5 0 0 75 13 77
2014 Other 37 41 11 7 3 1 0 79 11 1086

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 40 27 18 7 0 0 25 47 43
2017 Other 7 22 42 18 8 0 2 27 30 975
2014 Executive 9 22 48 11 9 0 0 20 31 54
2014 Scientific and Professional 19 14 38 19 4 4 0 25 35 21
2014 Administration and Foreign Services 13 27 36 13 9 0 1 23 41 75
2014 Other 7 22 40 21 9 0 1 30 29 1085

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 21 21 26 27 0 0 53 26 43
2017 Other 6 15 28 28 20 1 2 50 21 974
2014 Executive 2 7 33 37 20 0 0 57 9 54
2014 Scientific and Professional 4 14 15 48 18 0 0 67 19 21
2014 Administration and Foreign Services 6 16 39 26 12 0 1 38 22 77
2014 Other 5 13 27 32 21 1 2 54 18 1082

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 33 7 29 14 0 2 44 49 42
2017 Other 11 23 34 20 11 1 2 31 34 977
2014 Executive 15 19 43 15 9 0 0 24 33 54
2014 Scientific and Professional 14 19 39 19 9 0 0 28 32 21
2014 Administration and Foreign Services 14 34 35 9 8 0 0 17 48 77
2014 Other 14 23 32 18 10 1 1 29 38 1085

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 21 32 27 9 2 0 37 30 43
2017 Other 3 8 29 37 21 0 2 59 11 970
2014 Executive 7 22 43 24 4 0 0 28 30 54
2014 Scientific and Professional 9 5 14 44 28 0 0 72 14 21
2014 Administration and Foreign Services 6 5 51 25 13 0 0 37 12 77
2014 Other 3 9 28 36 22 0 2 58 13 1082

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 15 53 14 5 0 0 18 29 43
2017 Other 10 21 30 20 16 1 2 38 31 972
2014 Executive 26 31 26 11 6 0 0 17 57 54
2014 Scientific and Professional 14 14 34 15 23 0 0 38 28 21
2014 Administration and Foreign Services 13 15 34 26 10 0 1 37 29 77
2014 Other 9 17 29 25 16 1 2 43 27 1083

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 11 34 33 11 0 0 44 21 43
2017 Other 5 13 29 29 19 2 3 51 19 977
2014 Executive 0 11 30 43 15 0 2 58 11 54
2014 Scientific and Professional 9 10 14 30 38 0 0 68 19 21
2014 Administration and Foreign Services 6 8 42 30 13 1 0 43 14 77
2014 Other 3 8 25 33 27 2 2 63 12 1083

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 35 25 21 7 0 2 28 46 43
2017 Other 9 21 35 21 11 2 1 33 31 975
2014 Executive 13 35 35 13 4 0 0 17 48 54
2014 Scientific and Professional 14 14 29 15 28 0 0 43 28 21
2014 Administration and Foreign Services 12 23 46 14 5 0 0 19 35 77
2014 Other 12 19 36 20 11 1 1 31 32 1084

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 25 5 2 0 0 0 92 2 43
2017 Other 50 30 7 7 5 1 0 81 12 978
2014 Executive 67 30 0 2 2 0 0 96 4 54
2014 Scientific and Professional 58 23 5 9 5 0 0 81 14 21
2014 Administration and Foreign Services 49 24 13 8 6 0 0 73 14 78
2014 Other 55 26 7 7 4 1 0 82 11 1086

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 35 2 2 0 0 0 95 2 43
2017 Other 50 35 7 5 2 0 0 85 8 980
2014 Executive 50 41 6 4 0 0 0 91 4 54
2014 Scientific and Professional 48 43 5 4 0 0 0 91 4 21
2014 Administration and Foreign Services 35 45 10 5 5 0 0 79 10 78
2014 Other 50 37 6 5 2 0 0 87 7 1085

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 26 5 0 0 0 0 95 0 43
2017 Other 49 36 8 2 1 3 1 88 3 978
2014 Executive 63 26 4 4 4 0 0 89 7 54
2014 Scientific and Professional 57 38 0 0 0 5 0 100 0 21
2014 Administration and Foreign Services 51 36 10 1 0 1 0 88 1 78
2014 Other 55 28 8 2 1 4 1 88 3 1085

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 34 0 0 0 0 0 100 0 43
2017 Other 50 38 7 4 1 1 0 88 5 976
2014 Executive 65 28 2 0 6 0 0 93 6 54
2014 Scientific and Professional 48 42 5 0 0 5 0 95 0 21
2014 Administration and Foreign Services 50 37 8 2 1 1 0 88 4 78
2014 Other 57 30 8 3 1 2 0 88 4 1086

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 74 19 2 5 0 0 0 93 5 43
2017 Other 56 31 8 4 2 0 0 87 5 978
2014 Executive 65 24 9 2 0 0 0 89 2 54
2014 Scientific and Professional 55 35 5 0 5 0 0 90 5 20
2014 Administration and Foreign Services 52 37 4 5 1 0 0 90 6 78
2014 Other 61 28 6 3 1 0 0 89 5 1086

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 35 7 5 5 0 2 83 10 43
2017 Other 30 31 15 10 7 4 3 66 18 977
2014 Executive 48 35 7 7 0 0 2 85 8 54
2014 Scientific and Professional 48 14 14 9 0 0 15 73 11 21
2014 Administration and Foreign Services 35 27 14 16 6 0 1 63 22 77
2014 Other 38 31 11 6 5 5 3 75 13 1085

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 86 14 0 0 0 0 0 100 0 43
2017 Other 60 30 6 2 1 1 1 91 3 975
2014 Executive 78 17 6 0 0 0 0 94 0 54
2014 Scientific and Professional 62 29 5 0 0 5 0 95 0 21
2014 Administration and Foreign Services 51 39 5 4 0 0 0 91 4 76
2014 Other 67 25 5 2 0 1 0 93 2 1086

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 83 12 5 0 0 0 0 95 0 43
2017 Other 54 34 6 4 2 1 0 89 5 976
2014 Executive 74 20 2 2 2 0 0 94 4 54
2014 Scientific and Professional 52 33 0 9 0 5 0 90 10 21
2014 Administration and Foreign Services 49 35 4 9 1 1 0 85 11 77
2014 Other 60 27 6 3 2 1 1 89 5 1085

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 23 0 2 0 2 0 98 2 43
2017 Other 41 34 13 7 2 3 0 78 9 973
2014 Executive 65 28 6 2 0 0 0 93 2 54
2014 Scientific and Professional 48 28 9 5 5 5 0 80 11 21
2014 Administration and Foreign Services 38 42 7 6 4 4 0 82 11 77
2014 Other 42 30 13 7 3 4 1 76 10 1086

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 17 11 14 2 7 15 65 20 43
2017 Other 21 25 14 16 14 9 1 52 33 978
2014 Executive 41 22 11 9 2 7 7 74 13 54
2014 Scientific and Professional 28 15 14 20 9 10 4 50 34 21
2014 Administration and Foreign Services 21 26 16 20 13 1 4 49 34 77
2014 Other 29 23 16 11 10 9 1 59 24 1085

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 43 5 7 0 0 0 89 7 43
2017 Other 40 47 4 7 2 0 0 87 8 978
2014 Executive 43 46 2 7 2 0 0 89 9 54
2014 Scientific and Professional 33 43 0 9 14 0 0 76 24 21
2014 Administration and Foreign Services 35 48 4 4 9 0 0 83 13 77
2014 Other 41 46 4 7 1 0 0 87 9 1085

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 23 7 19 15 0 0 59 34 43
2017 Other 35 33 6 16 9 0 0 69 25 978
2014 Executive 44 28 6 19 4 0 0 72 22 54
2014 Scientific and Professional 20 48 14 14 5 0 0 67 19 21
2014 Administration and Foreign Services 42 32 6 13 7 0 0 74 20 77
2014 Other 40 34 8 12 6 0 0 74 18 1084

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 85 13 2 0 0 0 0 98 0 43
2017 Other 59 30 6 3 1 0 0 90 5 977
2014 Executive 70 26 2 2 0 0 0 96 2 54
2014 Scientific and Professional 24 62 9 4 0 0 0 86 4 21
2014 Administration and Foreign Services 56 26 12 4 3 0 0 82 6 77
2014 Other 57 32 6 4 1 0 0 89 5 1085

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 24 7 10 0 0 0 83 10 43
2017 Other 69 16 5 5 2 1 2 87 7 978
2014 Executive 76 17 2 6 0 0 0 93 6 54
2014 Scientific and Professional 67 9 5 0 4 5 10 89 5 21
2014 Administration and Foreign Services 61 16 4 8 7 0 5 81 15 77
2014 Other 70 15 4 3 3 1 3 89 6 1086

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 14 11 5 2 0 0 82 7 43
2017 Other 67 14 5 8 4 0 2 83 12 978
2014 Executive 69 19 7 4 2 0 0 87 6 54
2014 Scientific and Professional 71 19 5 5 0 0 0 90 5 21
2014 Administration and Foreign Services 52 21 6 9 10 0 1 74 20 77
2014 Other 68 14 4 6 5 0 2 85 11 1083

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 11 7 11 0 0 0 82 11 43
2017 Other 62 16 6 9 4 1 3 81 13 979
2014 Executive 81 15 0 2 2 0 0 96 4 54
2014 Scientific and Professional 66 4 14 5 0 0 10 79 5 21
2014 Administration and Foreign Services 62 9 5 13 7 0 4 74 20 77
2014 Other 67 12 6 6 5 0 4 83 11 1086

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 79 11 5 5 0 0 0 91 5 43
2017 Other 75 10 4 3 3 1 4 89 7 980
2014 Executive 81 7 6 6 0 0 0 89 6 54
2014 Scientific and Professional 71 19 4 5 0 0 0 91 5 21
2014 Administration and Foreign Services 69 8 8 8 4 0 4 80 12 77
2014 Other 75 11 4 3 3 0 4 90 6 1086

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 21 10 7 5 0 0 79 11 43
2017 Other 53 21 10 7 4 1 3 78 12 979
2014 Executive 65 19 7 6 4 0 0 83 9 54
2014 Scientific and Professional 52 38 9 0 0 0 0 91 0 21
2014 Administration and Foreign Services 54 13 9 13 5 1 4 71 19 77
2014 Other 54 19 11 6 4 1 5 78 11 1086

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 28 10 2 0 0 0 88 2 43
2017 Other 61 21 7 4 1 2 3 87 5 977
2014 Executive 70 19 4 4 2 2 0 91 6 54
2014 Scientific and Professional 62 24 0 9 0 0 5 90 10 21
2014 Administration and Foreign Services 58 22 7 8 1 1 3 84 10 77
2014 Other 64 18 6 3 2 3 4 88 5 1086

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 17 83 43
2017 Other 13 87 978
2014 Executive 11 89 54
2014 Administration and Foreign Services 20 80 77
2014 Other 13 87 1086

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Other 51 130
2014 Administration and Foreign Services 67 15
2014 Other 54 142

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Other 66 130
2014 Administration and Foreign Services 40 15
2014 Other 54 142

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Other 5 130
2014 Other 6 142

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Other 0 130
2014 Administration and Foreign Services 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Other 5 130
2014 Other 8 142

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Other 39 129
2014 Administration and Foreign Services 33 15
2014 Other 35 142

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Other 32 129
2014 Other 32 142

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Other 44 129
2014 Administration and Foreign Services 47 15
2014 Other 45 142

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Other 45 129
2014 Administration and Foreign Services 47 15
2014 Other 45 142

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Other 33 129
2014 Other 32 142

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Other 51 129
2014 Administration and Foreign Services 80 15
2014 Other 52 142

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Other 33 129
2014 Other 31 142

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Other 14 129
2014 Administration and Foreign Services 0 15
2014 Other 14 142

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Other 12 129
2014 Other 8 142

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Other 50 129
2014 Administration and Foreign Services 33 15
2014 Other 39 142

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Other 24 129
2014 Other 20 142

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Other 13 129
2014 Other 8 142

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Other 58 129
2014 Administration and Foreign Services 54 15
2014 Other 55 141

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Other 33 129
2014 Other 30 141

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Other 19 129
2014 Other 13 141

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Other 27 129
2014 Administration and Foreign Services 34 15
2014 Other 11 141

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Other 17 129
2014 Administration and Foreign Services 0 15
2014 Other 9 141

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Other 9 129
2014 Administration and Foreign Services 0 15
2014 Other 6 141

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Other 13 129
2014 Other 17 141

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Other 16 129
2014 Other 14 141

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Other 17 129
2014 Administration and Foreign Services 33 15
2014 Other 20 141

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Other 8 117
2014 Administration and Foreign Services 0 15
2014 Other 16 133

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Other 19 117
2014 Other 27 133

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Other 8 117
2014 Administration and Foreign Services 0 15
2014 Other 8 133

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Other 9 117
2014 Administration and Foreign Services 0 15
2014 Other 12 133

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Other 11 117
2014 Other 11 133

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Other 16 117
2014 Administration and Foreign Services 0 15
2014 Other 9 133

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Other 25 117
2014 Other 20 133

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Other 4 117
2014 Other 7 133

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Other 7 117
2014 Other 11 133

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Other 30 117
2014 Administration and Foreign Services 34 15
2014 Other 29 133

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Other 14 117
2014 Other 5 133

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Other 47 117
2014 Administration and Foreign Services 34 15
2014 Other 43 133

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Other 62 117
2014 Administration and Foreign Services 47 15
2014 Other 45 133

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Other 16 117
2014 Other 10 133

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Other 94 6 129

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 38 5 14 5 9 0 75 20 43
2017 Other 16 17 16 7 6 31 6 53 22 979
2014 Executive 37 35 9 6 2 11 0 81 8 54
2014 Scientific and Professional 4 25 18 9 0 39 5 51 17 21
2014 Administration and Foreign Services 15 21 18 8 7 21 10 53 21 77
2014 Other 23 20 15 5 4 27 6 63 14 1084

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 33 10 2 5 2 0 83 7 43
2017 Other 34 35 14 6 3 6 1 74 10 975
2014 Executive 56 26 7 4 2 6 0 86 6 54
2014 Scientific and Professional 34 24 24 4 0 14 0 67 5 21
2014 Administration and Foreign Services 39 26 21 8 1 3 3 68 10 77
2014 Other 41 32 13 4 3 7 1 78 7 1085

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 0 100 43
2017 Other 5 95 978
2014 Executive 0 100 54
2014 Scientific and Professional 0 100 21
2014 Administration and Foreign Services 10 90 77
2014 Other 5 95 1086

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Other 43 51
2014 Other 34 51

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Other 86 51
2014 Other 84 51

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Other 0 51
2014 Other 0 51

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 Other 0 51

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Other 0 51

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Other 10 51
2014 Other 14 51

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Other 10 51
2014 Other 10 51

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2014 Other 12 51

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Other 27 51
2014 Other 25 51

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Other 49 51
2014 Other 31 51

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Other 18 51
2014 Other 14 51

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Other 0 51

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Other 14 51
2014 Other 16 51

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Other 0 51
2014 Other 0 51

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Other 12 51
2014 Other 30 51

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Other 35 51
2014 Other 21 51

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Other 20 51
2014 Other 18 51

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Other 16 51

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Other 18 51
2014 Other 10 51

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Other 10 51

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Other 10 51

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Other 10 51
2014 Other 10 51

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Other 10 51
2014 Other 12 51

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Other 39 51
2014 Other 53 51

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Other 41 46
2014 Other 25 50

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Other 0 46
2014 Other 0 50

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Other 11 46
2014 Other 12 50

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Other 22 46
2014 Other 19 50

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Other 30 46
2014 Other 38 50

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Other 0 46
2014 Other 0 50

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Other 54 46
2014 Other 74 50

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Other 0 46

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Other 11 46
2014 Other 14 50

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Other 100 0 51

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 35 2 2 0 21 0 94 3 43
2017 Other 19 16 16 3 2 37 6 62 9 976
2014 Executive 46 20 9 0 0 24 0 88 0 54
2014 Scientific and Professional 9 23 19 0 0 44 5 64 0 21
2014 Administration and Foreign Services 18 18 18 7 5 26 8 55 18 77
2014 Other 25 15 15 3 1 33 8 68 6 1087

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 28 7 0 0 0 0 93 0 43
2017 Other 40 33 13 2 2 9 1 81 5 980
2014 Executive 59 26 7 0 2 6 0 90 2 54
2014 Scientific and Professional 34 43 9 0 0 14 0 90 0 21
2014 Administration and Foreign Services 35 35 13 7 3 7 1 76 10 77
2014 Other 42 29 12 3 1 13 1 82 4 1085

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Other 15 85 979
2014 Administration and Foreign Services 18 82 77
2014 Other 11 89 1083

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Other 73 27 142
2014 Administration and Foreign Services 71 29 14
2014 Other 80 20 122

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Other 55 29 4 7 5 0 1 84 12 104
2014 Administration and Foreign Services 30 30 10 30 0 0 0 60 30 10
2014 Other 59 31 4 5 1 0 0 90 6 97

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 20 7 0 0 0 39 89 0 43
2017 Other 33 53 6 4 1 1 2 89 5 980
2014 Executive 37 17 2 0 0 0 44 97 0 54
2014 Scientific and Professional 33 19 30 14 0 0 4 55 14 21
2014 Administration and Foreign Services 34 44 9 7 1 0 5 82 8 77
2014 Other 41 44 5 4 1 1 4 90 5 1087

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 31 9 10 2 2 14 74 15 42
2017 Other 11 25 21 10 7 22 5 48 23 978
2014 Executive 28 30 11 11 4 4 13 69 18 54
2014 Scientific and Professional 5 14 14 19 10 20 19 31 47 21
2014 Administration and Foreign Services 14 25 10 18 16 12 5 47 41 77
2014 Other 11 22 19 12 15 14 7 41 35 1085

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 8 5 0 0 2 43 92 0 43
2017 Other 50 33 7 1 1 6 2 90 3 978
2014 Executive 44 11 0 0 0 0 44 100 0 54
2014 Scientific and Professional 43 38 5 0 0 5 9 94 0 21
2014 Administration and Foreign Services 47 27 9 3 0 8 6 86 3 77
2014 Other 54 27 6 1 1 7 4 91 2 1086

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 15 2 0 0 0 27 97 0 43
2017 Other 39 34 11 3 2 10 2 82 6 978
2014 Executive 46 11 4 0 0 0 39 94 0 54
2014 Scientific and Professional 38 33 5 0 5 15 4 88 6 21
2014 Administration and Foreign Services 39 30 12 4 2 8 5 79 7 77
2014 Other 43 28 9 4 2 10 4 82 7 1086
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 21 0 9 0 0 0 91 9 43
2017 Other 62 26 6 4 2 0 0 88 6 978

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 75 16 2 2 5 0 0 91 7 43
2017 Other 61 24 8 3 2 1 0 86 5 979

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 35 11 2 0 0 0 86 2 43
2017 Other 35 41 14 5 2 3 0 78 7 979

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 47 10 11 5 0 0 74 16 43
2017 Other 29 42 14 9 5 2 0 72 14 978

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 19 9 2 5 0 2 84 7 43
2017 Other 46 30 13 5 5 0 1 76 10 979

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 27 25 27 11 0 2 35 39 43
2017 Other 23 37 24 10 5 0 1 60 16 979

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 32 25 22 5 0 2 47 27 43
2017 Other 38 34 16 8 3 0 2 73 10 979

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 9 44 16 19 0 2 19 36 43
2017 Other 19 31 24 16 8 0 1 51 24 978

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 18 44 10 7 0 5 36 18 43
2017 Other 57 26 9 2 1 0 5 87 3 980

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 27 37 18 7 0 0 39 25 43
2017 Other 36 36 16 7 4 0 0 73 11 977

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 35 23 12 2 0 2 62 15 43
2017 Other 32 37 18 9 4 0 1 69 13 978

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 39 26 9 10 0 2 54 20 43
2017 Other 23 37 24 11 5 0 0 60 16 978

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 26 18 12 5 0 2 64 17 43
2017 Other 26 34 21 13 6 0 0 60 19 979

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 35 21 9 8 0 2 62 17 43
2017 Other 29 38 20 9 3 0 1 67 12 977

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 26 19 9 2 0 0 69 11 43
2017 Other 47 23 14 8 7 0 1 71 15 980

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 84 7 2 2 5 0 0 91 7 43
2017 Other 78 10 4 2 2 0 3 91 5 977

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 31 5 0 0 0 0 95 0 43
2017 Other 59 28 7 3 2 0 1 88 5 976

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 72 14 9 2 2 0 0 86 5 42
2017 Other 62 23 7 4 3 0 1 86 7 976

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 23 11 5 2 0 0 81 8 43
2017 Other 57 12 3 1 1 0 26 94 2 977

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 22 2 0 0 0 2 98 0 43
2017 Other 75 12 3 1 0 0 8 95 1 971

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 93 5 0 0 2 0 0 98 2 43
2017 Other 83 10 2 1 1 0 2 96 2 979

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 28 5 2 0 0 0 93 2 43
2017 Other 56 28 11 2 1 0 2 86 2 978

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 18 57 10 5 0 0 27 15 43
2017 Other 15 40 34 7 3 0 0 55 10 980

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 18 53 18 7 0 0 25 22 43
2017 Other 5 14 38 28 15 0 0 43 19 980
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 27 9 5 2 5 0 54 46 43
2017 Other 42 31 14 5 3 4 1 44 56 980

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Other 7 512

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 5 19
2017 Other 14 512

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 11 19
2017 Other 6 512

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 32 19
2017 Other 73 512

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 0 19
2017 Other 3 512

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 63 19
2017 Other 23 512

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 28 50 22 0 0 0 18
2017 Other 37 50 6 4 1 3 510

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 16 26 11 0 0 11 59 12 19
2017 Other 28 23 14 11 9 3 12 60 23 519

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 5 21 0 11 5 53 25 25 19
2017 Other 9 10 11 7 12 5 45 39 39 519
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