2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 38 7 5 3 0 0 84 9 1079
2017 Term 74 18 6 3 0 0 0 91 3 34
2017 Student 73 23 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 46 39 7 6 3 0 0 85 8 1207
2014 Term 59 36 2 2 2 0 0 95 3 55
2014 Student 50 36 11 4 0 0 0 86 4 28
2011 Indeterminate (permanent) 48 36 7 5 3 0 0 84 9 1172
2011 Term 55 27 12 5 0 0 0 83 5 40
2011 Student 54 32 11 4 0 0 0 86 4 28

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 38 11 10 4 0 0 74 15 1077
2017 Term 56 32 6 6 0 0 0 88 6 34
2017 Student 63 27 7 0 3 0 0 90 3 30

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 29 7 2 0 0 0 91 3 1073
2017 Term 76 21 3 0 0 0 0 97 0 34
2017 Student 73 23 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 70 24 5 1 0 0 0 94 2 1207
2014 Term 82 15 2 0 2 0 0 97 2 55
2014 Student 68 21 7 0 4 0 0 89 4 28
2011 Indeterminate (permanent) 67 25 5 2 1 0 0 92 3 1174
2011 Term 70 25 5 0 0 0 0 95 0 40
2011 Student 71 18 7 4 0 0 0 89 4 28

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 35 7 4 3 0 0 86 6 1074
2017 Term 79 9 6 6 0 0 0 88 6 34
2017 Student 77 20 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 54 33 7 4 2 0 0 88 6 1205
2014 Term 62 33 2 2 2 0 0 95 3 55
2014 Student 61 32 0 0 4 4 0 96 4 28
2011 Indeterminate (permanent) 51 36 6 3 3 0 0 88 6 1173
2011 Term 68 22 10 0 0 0 0 90 0 40
2011 Student 61 32 4 4 0 0 0 93 4 28

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 28 9 5 2 0 0 83 7 1078
2017 Term 76 15 9 0 0 0 0 91 0 34
2017 Student 80 13 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 55 28 9 5 3 0 0 84 7 1207
2014 Term 64 27 7 0 0 2 0 93 0 55
2014 Student 82 14 0 0 0 4 0 100 0 28
2011 Indeterminate (permanent) 47 33 12 5 3 1 0 80 8 1172
2011 Term 50 40 7 2 0 0 0 90 2 40
2011 Student 64 29 4 0 0 0 4 96 0 28

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 31 10 6 2 0 0 82 8 1078
2017 Term 76 21 3 0 0 0 0 97 0 34
2017 Student 83 13 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 51 31 9 5 3 0 0 83 8 1206
2014 Term 68 24 7 2 0 0 0 91 2 55
2014 Student 71 25 0 0 0 4 0 100 0 28
2011 Indeterminate (permanent) 44 36 10 6 3 0 0 80 10 1170
2011 Term 53 37 5 5 0 0 0 90 5 40
2011 Student 64 29 7 0 0 0 0 93 0 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 23 12 7 4 2 0 77 11 1077
2017 Term 82 12 3 0 0 3 0 97 0 34
2017 Student 67 20 3 0 3 3 3 93 4 30
2014 Indeterminate (permanent) 53 22 10 6 5 3 0 78 12 1207
2014 Term 58 26 9 3 2 2 0 86 5 55
2014 Student 54 21 11 4 0 11 0 84 4 28
2011 Indeterminate (permanent) 49 22 13 9 5 3 0 73 14 1171
2011 Term 45 30 10 5 5 3 3 79 10 40
2011 Student 57 18 7 11 0 7 0 81 12 28
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 30 10 5 4 1 1 81 9 1079
2017 Term 68 21 6 6 0 0 0 88 6 34
2017 Student 80 13 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 50 30 10 5 3 2 0 81 9 1207
2014 Term 64 24 5 3 2 2 0 90 5 55
2014 Student 71 29 0 0 0 0 0 100 0 28
2011 Indeterminate (permanent) 47 28 12 6 4 2 0 77 11 1170
2011 Term 60 22 7 8 0 3 0 85 8 40
2011 Student 36 32 7 4 4 18 0 83 9 28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 34 9 7 4 0 0 79 11 1077
2017 Term 65 24 3 9 0 0 0 88 9 34
2017 Student 73 20 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 46 33 9 8 4 0 0 80 12 1208
2014 Term 58 28 5 6 3 0 0 86 9 55
2014 Student 75 18 7 0 0 0 0 93 0 28
2011 Indeterminate (permanent) 44 33 10 8 5 0 0 77 13 1170
2011 Term 43 35 12 10 0 0 0 78 10 40
2011 Student 43 39 4 4 0 11 0 92 4 28

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 27 8 7 3 0 0 82 10 1076
2017 Term 68 24 6 0 3 0 0 91 3 34
2017 Student 80 17 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 54 29 8 7 3 0 0 83 9 1207
2014 Term 67 22 7 2 2 0 0 89 3 54
2014 Student 68 29 4 0 0 0 0 96 0 28

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 34 14 13 7 7 0 64 21 1078
2017 Term 47 26 3 6 6 12 0 83 13 34
2017 Student 60 20 7 0 0 13 0 92 0 30
2014 Indeterminate (permanent) 31 34 13 10 5 6 0 70 17 1207
2014 Term 56 23 12 9 0 0 0 79 9 55
2014 Student 63 15 0 0 0 22 0 100 0 27
2011 Indeterminate (permanent) 24 30 19 12 8 7 0 58 21 1173
2011 Term 28 40 7 10 7 8 0 73 19 40
2011 Student 43 39 4 0 0 14 0 96 0 28

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 36 15 16 8 1 0 60 25 1076
2017 Term 47 26 15 6 3 3 0 76 9 34
2017 Student 55 28 7 0 0 10 0 92 0 29
2014 Indeterminate (permanent) 27 36 14 14 6 2 0 65 21 1208
2014 Term 54 25 12 7 2 0 0 79 9 55
2014 Student 57 36 0 0 0 7 0 100 0 28
2011 Indeterminate (permanent) 23 36 15 15 8 2 0 61 23 1172
2011 Term 31 54 5 8 3 0 0 85 10 39
2011 Student 57 36 0 0 0 7 0 100 0 28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 33 19 21 9 4 0 49 31 1080
2017 Term 32 29 9 15 6 9 0 68 23 34
2017 Student 47 20 10 3 0 20 0 83 4 30
2014 Indeterminate (permanent) 17 34 18 19 8 5 0 53 28 1207
2014 Term 37 31 10 11 4 7 0 73 16 55
2014 Student 54 25 0 0 0 21 0 100 0 28
2011 Indeterminate (permanent) 13 35 20 17 9 5 0 51 28 1173
2011 Term 15 43 18 15 2 7 0 62 19 40
2011 Student 36 29 0 0 0 36 0 100 0 28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 29 18 16 12 4 0 52 29 1076
2017 Term 32 24 21 0 15 9 0 61 16 34
2017 Student 52 41 0 7 0 0 0 93 7 29
2014 Indeterminate (permanent) 23 31 18 13 10 5 0 56 25 1206
2014 Term 49 21 15 11 2 3 0 72 13 55
2014 Student 61 18 0 4 0 18 0 96 4 28
2011 Indeterminate (permanent) 17 30 20 15 12 6 0 51 28 1171
2011 Term 10 47 10 13 10 10 0 64 25 40
2011 Student 33 44 4 4 0 15 0 91 4 27

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 31 14 26 15 2 0 44 42 1077
2017 Term 27 24 18 12 9 9 0 57 23 33
2017 Student 40 37 3 7 0 13 0 88 8 30
2014 Indeterminate (permanent) 16 32 17 22 11 2 0 49 34 1205
2014 Term 39 25 11 17 6 4 0 66 23 55
2014 Student 54 36 7 0 0 4 0 93 0 28
2011 Indeterminate (permanent) 12 38 14 21 13 2 0 51 35 1172
2011 Term 5 45 20 15 10 5 0 53 26 40
2011 Student 39 29 0 7 0 25 0 90 10 28
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 38 12 12 6 0 0 70 18 1078
2017 Term 62 26 3 6 3 0 0 88 9 34
2017 Student 57 37 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 33 37 14 9 6 0 0 71 15 1206
2014 Term 49 38 2 4 5 2 0 89 9 55
2014 Student 57 29 4 0 4 0 7 92 4 28
2011 Indeterminate (permanent) 26 42 14 12 6 0 0 68 18 1173
2011 Term 33 52 10 5 0 0 0 85 5 40
2011 Student 36 54 7 0 0 4 0 93 0 28

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 42 11 14 4 0 0 70 18 1078
2017 Term 56 26 9 3 6 0 0 82 9 34
2017 Student 37 43 13 7 0 0 0 80 7 30

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 25 17 19 15 12 2 41 39 1078
2017 Term 12 15 12 15 18 29 0 38 46 34
2017 Student 37 13 10 0 3 37 0 79 5 30
2014 Indeterminate (permanent) 12 26 15 19 12 12 2 45 37 1206
2014 Term 17 26 16 12 9 20 0 53 27 55
2014 Student 32 21 7 4 0 21 14 83 6 28

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 36 11 10 4 0 1 75 14 1079
2017 Term 59 26 6 9 0 0 0 85 9 34
2017 Student 73 20 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 40 37 11 7 4 0 0 78 11 1208
2014 Term 57 30 10 0 2 2 0 89 2 55
2014 Student 61 29 7 0 0 0 4 93 0 28
2011 Indeterminate (permanent) 36 36 11 9 6 1 1 73 15 1172
2011 Term 48 37 8 8 0 0 0 85 8 40
2011 Student 39 36 14 4 0 7 0 81 4 28

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 41 13 13 5 1 2 68 18 255
2014 Indeterminate (permanent) 35 33 12 10 6 2 3 71 17 306

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 36 10 9 5 1 0 76 13 1078
2017 Term 41 29 9 12 6 3 0 73 18 34
2017 Student 73 17 3 3 0 3 0 93 3 30
2014 Indeterminate (permanent) 41 37 7 10 4 1 0 79 14 1207
2014 Term 49 33 11 3 0 2 2 85 3 55
2014 Student 68 14 4 4 0 7 4 92 4 28
2011 Indeterminate (permanent) 37 37 9 12 4 1 0 74 17 1173
2011 Term 48 42 5 5 0 0 0 90 5 40
2011 Student 71 18 0 0 0 11 0 100 0 28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 32 13 12 9 5 0 64 22 1080
2017 Term 29 24 12 9 6 21 0 67 19 34
2017 Student 57 13 3 0 0 27 0 95 0 30
2014 Indeterminate (permanent) 38 27 10 11 7 6 1 70 20 1207
2014 Term 50 25 10 5 3 8 0 81 9 55
2014 Student 57 14 4 0 0 14 11 95 0 28
2011 Indeterminate (permanent) 40 28 11 10 6 4 1 71 17 1173
2011 Term 48 27 8 5 0 12 0 86 6 40
2011 Student 64 11 0 0 0 25 0 100 0 28

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 42 9 9 4 0 0 78 13 1079
2017 Term 56 29 6 9 0 0 0 85 9 34
2017 Student 43 47 3 3 3 0 0 90 7 30
2014 Indeterminate (permanent) 38 37 9 11 4 0 0 76 15 1207
2014 Term 39 34 11 13 2 0 2 74 15 55
2014 Student 46 43 7 0 0 0 4 93 0 28
2011 Indeterminate (permanent) 39 39 10 8 3 0 1 79 12 1172
2011 Term 38 47 3 3 8 3 0 87 10 40
2011 Student 43 39 0 7 0 4 7 92 8 28

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 35 6 4 2 0 0 89 6 1080
2017 Term 71 18 3 9 0 0 0 88 9 34
2017 Student 63 30 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 55 34 5 4 2 0 0 89 6 1207
2014 Term 53 32 15 0 0 0 0 85 0 55
2014 Student 46 36 4 14 0 0 0 82 14 28
2011 Indeterminate (permanent) 56 32 6 4 3 0 0 87 7 1171
2011 Term 53 32 10 3 3 0 0 85 5 40
2011 Student 57 28 7 7 0 0 0 86 7 28

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 33 5 4 1 0 0 90 5 1078
2017 Term 74 15 9 3 0 0 0 88 3 34
2017 Student 57 37 7 0 0 0 0 93 0 30
2014 Indeterminate (permanent) 57 33 5 3 2 0 0 90 5 1207
2014 Term 51 32 12 5 0 0 0 83 5 55
2014 Student 43 46 4 7 0 0 0 89 7 28
2011 Indeterminate (permanent) 54 38 3 2 2 0 0 93 4 1174
2011 Term 48 42 2 5 3 0 0 90 8 40
2011 Student 39 50 7 4 0 0 0 89 4 28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 40 11 14 9 1 0 66 22 1078
2017 Term 47 38 9 3 0 3 0 88 3 34
2017 Student 67 20 10 0 0 3 0 90 0 30
2014 Indeterminate (permanent) 33 36 13 11 6 1 0 69 18 1207
2014 Term 51 27 17 3 0 2 0 80 3 55
2014 Student 61 29 4 0 0 4 4 96 0 28
2011 Indeterminate (permanent) 29 38 14 9 8 1 0 68 17 1173
2011 Term 37 33 15 5 7 2 0 72 13 40
2011 Student 52 22 4 0 0 22 0 95 0 27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 33 14 16 14 1 1 56 31 1078
2017 Term 41 26 6 9 0 12 6 82 11 34
2017 Student 55 17 7 0 0 7 14 91 0 29
2014 Indeterminate (permanent) 29 30 13 14 12 1 1 61 26 1207
2014 Term 44 24 10 7 2 0 13 78 10 55
2014 Student 64 25 0 7 0 0 4 93 7 28
2011 Indeterminate (permanent) 24 32 13 15 14 1 1 58 29 1172
2011 Term 28 33 15 5 8 0 10 69 14 39
2011 Student 41 22 4 0 0 26 7 94 0 27

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 38 9 8 3 0 0 80 11 1071
2017 Term 44 44 3 6 3 0 0 88 9 34
2017 Student 63 23 7 3 3 0 0 87 7 30
2014 Indeterminate (permanent) 37 43 8 7 5 0 0 80 12 1208
2014 Term 49 35 11 2 3 0 0 84 6 55
2014 Student 50 29 14 7 0 0 0 79 7 28
2011 Indeterminate (permanent) 43 36 9 8 3 0 0 80 12 1170
2011 Term 43 45 7 2 2 0 0 88 5 40
2011 Student 39 50 4 4 0 4 0 93 4 28

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 32 9 6 2 0 0 83 8 1072
2017 Term 56 35 6 0 3 0 0 91 3 34
2017 Student 63 33 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 51 30 9 6 3 0 0 82 9 1208
2014 Term 54 30 9 6 2 0 0 84 7 55
2014 Student 54 32 11 0 4 0 0 86 4 28

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 37 10 8 3 0 0 80 11 1074
2017 Term 53 35 6 6 0 0 0 88 6 34
2017 Student 60 33 0 3 3 0 0 93 7 30
2014 Indeterminate (permanent) 43 36 11 7 3 0 0 79 10 1208
2014 Term 64 25 4 3 2 2 0 91 5 55
2014 Student 64 25 7 0 4 0 0 89 4 28
2011 Indeterminate (permanent) 42 37 10 6 3 1 0 80 9 1169
2011 Term 41 44 5 8 3 0 0 85 10 39
2011 Student 64 21 11 0 0 0 4 89 0 28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 43 15 7 3 2 0 73 11 1078
2017 Term 44 32 15 6 0 3 0 79 6 34
2017 Student 50 47 0 0 0 3 0 100 0 30

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 30 6 5 2 0 0 87 7 1079
2017 Term 74 21 3 3 0 0 0 94 3 34
2017 Student 73 13 3 3 0 0 7 93 4 30
2014 Indeterminate (permanent) 58 27 8 4 2 0 0 86 7 1207
2014 Term 65 21 7 2 0 2 2 91 2 55
2014 Student 54 32 4 0 4 4 4 92 4 28
2011 Indeterminate (permanent) 52 31 7 6 2 1 0 84 9 1174
2011 Term 68 22 7 2 0 0 0 90 2 40
2011 Student 43 36 7 4 0 7 4 88 4 28

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 22 9 8 5 2 10 74 16 1074
2017 Term 47 21 0 6 6 3 18 85 15 34
2017 Student 20 23 7 10 3 3 33 68 21 30
2014 Indeterminate (permanent) 42 23 8 9 6 1 11 74 17 1208
2014 Term 49 22 0 12 0 4 13 85 15 55
2014 Student 32 25 4 0 4 0 36 89 6 28
2011 Indeterminate (permanent) 39 25 9 8 6 1 11 73 17 1172
2011 Term 48 22 10 8 7 0 5 74 16 40
2011 Student 36 14 4 7 0 4 36 82 12 28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 36 13 6 2 0 1 79 8 1080
2017 Term 65 35 0 0 0 0 0 100 0 34
2017 Student 77 20 3 0 0 0 0 97 0 30
2014 Indeterminate (permanent) 39 39 14 5 2 0 1 79 7 1208
2014 Term 55 35 11 0 0 0 0 89 0 55
2014 Student 68 25 4 0 0 4 0 96 0 28
2011 Indeterminate (permanent) 33 35 18 8 5 0 0 69 13 1173
2011 Term 35 58 2 5 0 0 0 93 5 40
2011 Student 57 39 4 0 0 0 0 96 0 28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 68 21 3 2 2 1 3 93 4 1078
2017 Term 79 15 3 0 0 0 3 97 0 34
2017 Student 80 7 3 0 0 0 10 96 0 30
2014 Indeterminate (permanent) 67 20 5 3 1 1 3 91 4 1209
2014 Term 61 21 5 0 4 2 6 90 4 55
2014 Student 86 11 4 0 0 0 0 96 0 28
2011 Indeterminate (permanent) 66 21 5 4 2 0 2 89 6 1171
2011 Term 68 25 3 2 3 0 0 92 5 40
2011 Student 86 11 0 0 0 0 4 100 0 28

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 23 46 30 1079
2017 Term 38 38 24 34
2017 Student 23 30 47 30
2014 Indeterminate (permanent) 23 48 29 1207
2014 Term 33 35 32 55
2014 Student 36 25 39 28
2011 Indeterminate (permanent) 25 48 27 1170
2011 Term 35 42 23 40
2011 Student 36 29 36 28

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 17 59 14 6 0 5 254
2017 Term 38 31 0 8 23 0 13
2014 Indeterminate (permanent) 14 55 19 7 9999 5 282
2014 Term 42 36 5 5 9999 12 18
2014 Student 0 20 10 20 9999 50 10
2011 Indeterminate (permanent) 13 59 17 5 9999 6 292
2011 Term 36 29 21 7 9999 7 14
2011 Student 0 10 20 10 9999 60 10
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 35 8 5 2 0 0 85 7 1076
2017 Term 65 24 9 3 0 0 0 88 3 34
2017 Student 60 27 3 3 7 0 0 87 10 30
2014 Indeterminate (permanent) 51 36 7 5 1 0 0 87 6 1208
2014 Term 77 20 2 2 0 0 0 97 2 55
2014 Student 61 29 7 0 4 0 0 89 4 28
2011 Indeterminate (permanent) 51 36 7 4 2 0 0 87 6 1173
2011 Term 43 47 3 5 0 2 0 92 5 40
2011 Student 50 39 4 4 0 4 0 93 4 28

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 41 13 10 5 0 0 73 15 1076
2017 Term 56 29 15 0 0 0 0 85 0 34
2017 Student 67 30 0 3 0 0 0 97 3 30
2014 Indeterminate (permanent) 34 42 12 7 4 1 0 77 11 1207
2014 Term 62 23 9 6 0 0 0 85 6 55
2014 Student 68 25 4 4 0 0 0 93 4 28
2011 Indeterminate (permanent) 34 43 11 8 4 1 0 77 12 1170
2011 Term 28 47 8 10 5 2 0 77 15 40
2011 Student 54 39 4 0 0 4 0 96 0 28

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 23 43 17 8 1 1 25 31 1076
2017 Term 3 6 45 21 15 0 9 40 10 33
2017 Student 0 3 27 40 23 3 3 68 4 30
2014 Indeterminate (permanent) 9 23 40 19 7 0 1 27 33 1205
2014 Term 2 18 37 19 25 0 0 44 19 54
2014 Student 0 0 39 39 21 0 0 61 0 28
2011 Indeterminate (permanent) 9 25 40 18 6 0 1 24 34 1170
2011 Term 7 30 45 10 8 0 0 18 37 40
2011 Student 0 14 14 25 39 4 4 69 15 28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 15 29 27 18 1 2 47 22 1075
2017 Term 3 6 15 18 39 3 15 70 11 33
2017 Student 0 7 7 33 53 0 0 87 7 30
2014 Indeterminate (permanent) 5 13 29 32 18 1 2 51 19 1203
2014 Term 4 13 19 28 34 2 0 63 18 55
2014 Student 0 0 11 43 39 0 7 88 0 28
2011 Indeterminate (permanent) 7 14 29 31 15 1 3 47 22 1170
2011 Term 5 15 50 10 18 0 2 28 20 40
2011 Student 0 11 4 14 61 7 4 84 12 28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 24 33 20 10 1 2 30 36 1077
2017 Term 9 24 30 15 18 0 3 34 34 33
2017 Student 3 7 30 30 27 3 0 59 10 30
2014 Indeterminate (permanent) 15 25 33 17 9 1 1 26 40 1207
2014 Term 5 15 26 24 28 2 0 53 21 55
2014 Student 4 11 25 25 32 4 0 59 15 28
2011 Indeterminate (permanent) 15 26 34 14 7 1 2 22 43 1170
2011 Term 12 17 43 17 10 0 0 28 30 40
2011 Student 4 14 18 14 25 11 14 52 24 28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 9 31 36 18 1 2 56 12 1071
2017 Term 0 3 24 30 36 0 6 71 3 33
2017 Student 3 0 7 33 53 0 3 90 3 30
2014 Indeterminate (permanent) 4 10 31 35 19 0 1 55 14 1203
2014 Term 2 3 25 32 35 0 3 69 6 55
2014 Student 0 0 4 36 61 0 0 96 0 28
2011 Indeterminate (permanent) 7 13 33 30 16 0 2 47 20 1170
2011 Term 3 15 22 27 33 0 0 60 17 40
2011 Student 4 4 7 22 52 4 7 83 8 27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 21 31 19 14 1 2 35 33 1074
2017 Term 6 9 19 19 34 3 9 61 18 32
2017 Student 0 3 10 33 47 0 7 86 4 30
2014 Indeterminate (permanent) 10 19 31 24 14 0 2 39 29 1204
2014 Term 8 13 22 22 33 2 2 56 21 55
2014 Student 4 0 11 39 46 0 0 86 4 28
2011 Indeterminate (permanent) 15 22 28 20 12 1 2 33 38 1170
2011 Term 7 22 25 27 18 0 0 45 30 40
2011 Student 0 4 7 22 50 7 11 87 4 28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 13 30 29 18 2 3 49 20 1077
2017 Term 3 0 21 30 33 3 9 72 3 33
2017 Student 0 0 7 20 43 23 7 90 0 30
2014 Indeterminate (permanent) 4 8 27 34 24 2 2 60 12 1203
2014 Term 4 7 15 31 32 5 8 71 12 55
2014 Student 0 0 18 18 61 0 4 81 0 28
2011 Indeterminate (permanent) 7 17 30 26 15 2 3 44 25 1169
2011 Term 7 23 27 20 20 0 2 41 31 40
2011 Student 4 4 11 14 39 21 7 75 10 28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 23 34 20 10 1 2 32 33 1075
2017 Term 12 9 35 15 15 9 6 34 24 34
2017 Student 3 10 23 33 20 10 0 59 15 30
2014 Indeterminate (permanent) 13 21 36 19 9 1 1 29 34 1206
2014 Term 7 17 32 21 23 0 0 44 24 55
2014 Student 4 7 32 21 32 0 4 56 11 28

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 30 7 8 5 1 0 80 13 1076
2017 Term 68 24 3 3 3 0 0 91 6 34
2017 Student 77 17 3 0 3 0 0 93 3 30
2014 Indeterminate (permanent) 54 27 7 6 5 1 0 81 12 1209
2014 Term 62 21 3 9 2 0 3 86 11 55
2014 Student 71 11 7 7 4 0 0 82 11 28

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 36 7 5 3 0 0 85 8 1080
2017 Term 65 21 9 6 0 0 0 85 6 34
2017 Student 80 17 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 48 38 7 5 2 0 0 86 8 1208
2014 Term 56 36 6 0 2 0 0 93 2 55
2014 Student 79 14 4 4 0 0 0 93 4 28

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 35 8 2 1 3 1 88 3 1078
2017 Term 56 21 15 6 0 3 0 79 6 34
2017 Student 70 23 0 0 3 3 0 97 3 30
2014 Indeterminate (permanent) 55 30 8 2 1 3 1 88 3 1208
2014 Term 64 22 8 2 0 4 0 90 2 55
2014 Student 71 14 0 0 0 11 4 100 0 28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 37 7 4 2 1 0 88 5 1076
2017 Term 56 32 9 3 0 0 0 88 3 34
2017 Student 73 17 3 0 3 3 0 93 3 30
2014 Indeterminate (permanent) 55 32 7 3 1 2 0 88 4 1209
2014 Term 70 20 10 0 0 0 0 90 0 55
2014 Student 79 18 0 0 0 4 0 100 0 28
2011 Indeterminate (permanent) 38 39 12 6 3 1 0 78 10 1171
2011 Term 35 45 10 5 2 2 0 82 8 40
2011 Student 57 36 0 0 0 7 0 100 0 28

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 32 7 4 2 0 0 87 6 1078
2017 Term 88 9 3 0 0 0 0 97 0 34
2017 Student 90 7 0 0 3 0 0 97 3 30
2014 Indeterminate (permanent) 59 30 6 3 1 0 0 89 5 1208
2014 Term 77 11 10 2 0 0 0 88 2 55
2014 Student 75 21 4 0 0 0 0 96 0 28
2011 Indeterminate (permanent) 48 36 9 5 2 0 0 84 7 1169
2011 Term 58 35 5 2 0 0 0 92 2 40
2011 Student 71 25 4 0 0 0 0 96 0 28

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 32 15 10 8 4 3 66 19 1077
2017 Term 47 32 9 3 3 0 6 84 6 34
2017 Student 60 10 7 3 0 3 17 88 4 30
2014 Indeterminate (permanent) 37 32 11 7 6 4 3 74 14 1207
2014 Term 50 24 7 9 2 6 3 81 12 55
2014 Student 61 18 4 4 4 4 7 88 8 28

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 59 30 6 2 1 1 0 91 3 1075
2017 Term 65 26 3 0 3 3 0 94 3 34
2017 Student 80 20 0 0 0 0 0 100 0 30
2014 Indeterminate (permanent) 65 26 5 2 0 1 0 93 2 1207
2014 Term 75 19 6 0 0 0 0 94 0 55
2014 Student 75 11 11 0 0 4 0 89 0 28
2011 Indeterminate (permanent) 55 30 8 3 1 3 1 88 4 1169
2011 Term 62 23 8 7 0 0 0 85 7 40
2011 Student 61 36 0 0 0 4 0 100 0 28

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 32 6 4 2 1 0 88 6 1076
2017 Term 62 26 0 9 0 3 0 91 9 34
2017 Student 66 24 3 0 0 3 3 96 0 29
2014 Indeterminate (permanent) 59 28 6 4 2 1 1 88 5 1207
2014 Term 68 25 7 0 0 0 0 93 0 55
2014 Student 68 21 4 4 0 0 4 93 4 28
2011 Indeterminate (permanent) 46 35 8 5 3 2 1 83 8 1170
2011 Term 49 36 8 3 0 5 0 89 3 39
2011 Student 50 18 7 4 7 14 0 79 12 28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 34 12 7 2 3 0 78 9 1073
2017 Term 53 21 18 6 0 3 0 76 6 34
2017 Student 70 17 7 0 0 7 0 93 0 30
2014 Indeterminate (permanent) 42 32 12 7 3 4 1 77 10 1207
2014 Term 55 25 11 6 0 2 2 83 6 55
2014 Student 43 25 7 11 7 4 4 73 19 28
2011 Indeterminate (permanent) 24 35 20 9 5 5 1 63 16 1173
2011 Term 22 45 17 5 0 10 0 75 6 40
2011 Student 25 25 18 7 0 14 11 67 9 28

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 24 14 16 15 9 2 50 34 1078
2017 Term 24 18 6 18 0 32 3 64 27 34
2017 Student 50 30 10 0 3 3 3 86 4 30
2014 Indeterminate (permanent) 27 23 16 13 11 9 1 55 26 1207
2014 Term 48 29 13 6 2 2 2 79 8 55
2014 Student 50 21 7 0 0 11 11 91 0 28
2011 Indeterminate (permanent) 17 25 18 16 10 11 3 48 31 1171
2011 Term 28 20 22 10 0 18 2 59 12 40
2011 Student 36 32 4 4 0 25 0 90 5 28

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 48 4 7 2 0 0 87 9 1077
2017 Term 53 41 6 0 0 0 0 94 0 34
2017 Student 73 27 0 0 0 0 0 100 0 30
2014 Indeterminate (permanent) 39 47 4 7 2 0 0 86 10 1207
2014 Term 43 46 2 5 4 0 0 89 9 55
2014 Student 54 39 0 4 4 0 0 93 7 28
2011 Indeterminate (permanent) 39 48 4 7 2 0 0 86 10 1173
2011 Term 38 50 0 7 5 0 0 88 12 40
2011 Student 57 39 4 0 0 0 0 96 0 28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 33 6 16 10 0 0 68 26 1078
2017 Term 32 44 6 18 0 0 0 76 18 34
2017 Student 70 27 3 0 0 0 0 97 0 30
2014 Indeterminate (permanent) 38 35 7 13 6 0 0 73 19 1206
2014 Term 47 31 7 10 6 0 0 78 15 55
2014 Student 50 29 7 7 7 0 0 79 14 28
2011 Indeterminate (permanent) 34 36 8 13 9 0 0 71 21 1169
2011 Term 32 42 5 11 11 0 0 74 21 38
2011 Student 57 29 4 11 0 0 0 86 11 28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 31 5 4 1 0 0 89 5 1076
2017 Term 74 24 3 0 0 0 0 97 0 34
2017 Student 83 13 3 0 0 0 0 97 0 30
2014 Indeterminate (permanent) 55 33 7 4 1 0 0 89 5 1207
2014 Term 63 26 7 4 0 0 0 89 4 55
2014 Student 68 18 7 4 4 0 0 86 7 28

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 16 5 5 2 1 2 87 7 1078
2017 Term 91 6 0 3 0 0 0 97 3 34
2017 Student 93 7 0 0 0 0 0 100 0 30
2014 Indeterminate (permanent) 70 15 4 4 3 1 3 88 7 1208
2014 Term 80 17 2 0 2 0 0 97 2 55
2014 Student 61 25 11 0 4 0 0 86 4 28
2011 Indeterminate (permanent) 69 17 4 4 2 1 2 89 7 1173
2011 Term 78 12 3 5 0 0 2 92 5 40
2011 Student 86 14 0 0 0 0 0 100 0 28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 14 5 7 5 0 2 82 12 1078
2017 Term 79 9 3 9 0 0 0 88 9 34
2017 Student 80 13 3 3 0 0 0 93 3 30
2014 Indeterminate (permanent) 66 15 5 6 5 0 2 83 12 1204
2014 Term 77 16 0 3 3 0 0 93 7 55
2014 Student 64 25 0 7 4 0 0 89 11 28
2011 Indeterminate (permanent) 66 15 6 8 4 0 2 83 12 1171
2011 Term 80 8 0 10 0 0 2 90 10 40
2011 Student 86 14 0 0 0 0 0 100 0 28

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 15 5 9 4 0 4 81 14 1079
2017 Term 71 18 6 0 3 0 3 91 3 34
2017 Student 77 13 7 0 0 0 3 93 0 30
2014 Indeterminate (permanent) 67 12 6 6 5 0 4 82 12 1208
2014 Term 80 13 2 2 2 0 2 94 4 55
2014 Student 64 11 14 7 0 0 4 78 7 28
2011 Indeterminate (permanent) 63 15 6 8 5 0 4 81 13 1166
2011 Term 62 15 8 5 5 0 5 81 11 39
2011 Student 64 18 4 0 0 4 11 96 0 28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 75 10 4 3 3 0 4 89 7 1080
2017 Term 82 15 0 0 0 3 0 100 0 34
2017 Student 87 7 0 3 0 0 3 97 3 30
2014 Indeterminate (permanent) 74 10 4 4 3 0 4 89 7 1208
2014 Term 81 9 5 2 2 0 0 90 5 55
2014 Student 71 21 4 4 0 0 0 93 4 28
2011 Indeterminate (permanent) 75 10 5 3 3 0 3 88 6 1173
2011 Term 78 8 8 3 2 0 2 87 5 40
2011 Student 86 11 4 0 0 0 0 96 0 28

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 21 10 7 5 1 4 77 12 1080
2017 Term 65 18 9 6 0 3 0 85 6 34
2017 Student 66 17 7 0 0 3 7 92 0 29
2014 Indeterminate (permanent) 54 19 11 7 4 1 5 77 11 1208
2014 Term 66 17 5 6 2 0 4 87 8 55
2014 Student 61 18 14 4 0 0 4 81 4 28

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 20 8 4 1 2 3 87 5 1076
2017 Term 71 15 6 0 0 9 0 94 0 34
2017 Student 70 20 3 0 0 0 7 96 0 30
2014 Indeterminate (permanent) 62 19 6 3 2 2 4 88 6 1208
2014 Term 74 9 12 0 0 4 2 88 0 55
2014 Student 64 11 4 7 0 4 11 88 8 28
2011 Indeterminate (permanent) 66 16 7 4 1 2 4 87 5 1172
2011 Term 65 13 10 2 0 8 2 86 3 40
2011 Student 68 18 0 0 0 11 4 100 0 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 14 86 1077
2014 Indeterminate (permanent) 14 86 1208
2014 Term 9 91 55

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 51 154
2014 Indeterminate (permanent) 57 167

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 62 154
2014 Indeterminate (permanent) 51 167

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 154
2014 Indeterminate (permanent) 7 167

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 154

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 4 167

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 154
2014 Indeterminate (permanent) 7 167

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 38 153
2014 Indeterminate (permanent) 34 167

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 153
2014 Indeterminate (permanent) 32 167

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 153
2014 Indeterminate (permanent) 46 167

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 153
2014 Indeterminate (permanent) 45 167

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 153
2014 Indeterminate (permanent) 29 167

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 51 153
2014 Indeterminate (permanent) 55 167

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 153
2014 Indeterminate (permanent) 31 167

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 153
2014 Indeterminate (permanent) 11 167

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 153
2014 Indeterminate (permanent) 9 167

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 48 153
2014 Indeterminate (permanent) 38 167

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 153
2014 Indeterminate (permanent) 20 167

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 153
2014 Indeterminate (permanent) 11 167

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 57 153
2014 Indeterminate (permanent) 56 166

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 153
2014 Indeterminate (permanent) 28 166

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 153
2014 Indeterminate (permanent) 17 166

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 153
2014 Indeterminate (permanent) 16 166

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 153
2014 Indeterminate (permanent) 7 166

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 153
2014 Indeterminate (permanent) 5 166

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 153
2014 Indeterminate (permanent) 16 166

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 153
2014 Indeterminate (permanent) 14 166

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 153
2014 Indeterminate (permanent) 21 166

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 141
2014 Indeterminate (permanent) 15 158

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 141
2014 Indeterminate (permanent) 26 158

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 141
2014 Indeterminate (permanent) 7 158

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 141
2014 Indeterminate (permanent) 10 158

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 141
2014 Indeterminate (permanent) 12 158

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 141
2014 Indeterminate (permanent) 6 158

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 141
2014 Indeterminate (permanent) 20 158

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 141
2014 Indeterminate (permanent) 6 158

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 141
2014 Indeterminate (permanent) 11 158

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 141
2014 Indeterminate (permanent) 28 158

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 141
2014 Indeterminate (permanent) 5 158

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 141
2014 Indeterminate (permanent) 41 158

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 62 141
2014 Indeterminate (permanent) 45 158

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 141
2014 Indeterminate (permanent) 9 158

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 96 4 153

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 18 16 7 7 29 6 54 22 1079
2017 Term 9 6 21 3 0 59 3 38 8 34
2017 Student 30 7 10 0 0 33 20 79 0 30
2014 Indeterminate (permanent) 22 20 16 6 4 25 6 62 15 1206
2014 Term 31 18 11 6 2 32 0 73 11 55
2014 Student 21 21 7 0 0 32 18 86 0 28

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 36 14 6 4 6 1 74 10 1074
2017 Term 32 18 18 9 0 24 0 65 12 34
2017 Student 50 30 7 0 0 10 3 92 0 30
2014 Indeterminate (permanent) 40 32 14 5 3 6 1 77 8 1208
2014 Term 55 21 11 0 3 9 0 84 4 54
2014 Student 46 21 7 0 0 25 0 90 0 28
2011 Indeterminate (permanent) 33 37 16 6 2 6 0 75 9 1172
2011 Term 35 37 12 3 2 10 0 81 6 40
2011 Student 61 21 7 0 0 11 0 92 0 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 6 94 1078
2017 Term 0 100 34
2017 Student 0 100 29
2014 Indeterminate (permanent) 5 95 1208
2014 Student 0 100 28

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 62
2014 Indeterminate (permanent) 37 61

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 85 62
2014 Indeterminate (permanent) 77 61

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 62
2014 Indeterminate (permanent) 0 61

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 0 61

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 62
2014 Indeterminate (permanent) 15 61

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 62
2014 Indeterminate (permanent) 10 61

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 62
2014 Indeterminate (permanent) 9 61

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 62
2014 Indeterminate (permanent) 20 61

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 48 62
2014 Indeterminate (permanent) 31 61

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 62
2014 Indeterminate (permanent) 11 61

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 62

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 62
2014 Indeterminate (permanent) 19 61

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 62
2014 Indeterminate (permanent) 0 61

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 62
2014 Indeterminate (permanent) 36 61

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 62
2014 Indeterminate (permanent) 30 61

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 62
2014 Indeterminate (permanent) 18 61

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 62
2014 Indeterminate (permanent) 10 61

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 62
2014 Indeterminate (permanent) 14 61

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 62

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 62

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 62
2014 Indeterminate (permanent) 10 61

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 62
2014 Indeterminate (permanent) 11 61

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 62
2014 Indeterminate (permanent) 49 61

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 57
2014 Indeterminate (permanent) 19 60

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 57
2014 Indeterminate (permanent) 0 60

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 57
2014 Indeterminate (permanent) 16 60

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 57
2014 Indeterminate (permanent) 17 60

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 57

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 57
2014 Indeterminate (permanent) 38 60

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 57

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 57
2014 Indeterminate (permanent) 69 60

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 57
2014 Indeterminate (permanent) 13 60

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 100 0 62

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 17 16 3 3 36 7 63 9 1077
2017 Term 6 9 18 0 3 62 3 42 8 34
2017 Student 45 7 7 0 0 28 14 88 0 29
2014 Indeterminate (permanent) 24 16 16 3 2 33 7 67 7 1209
2014 Term 37 14 12 2 0 30 6 79 3 55
2014 Student 43 11 4 0 0 21 21 94 0 28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 33 13 2 2 8 1 81 5 1080
2017 Term 41 24 9 6 3 18 0 79 11 34
2017 Student 63 20 3 0 0 13 0 96 0 30
2014 Indeterminate (permanent) 40 31 12 3 1 11 1 81 5 1207
2014 Term 55 18 9 0 2 15 2 87 2 55
2014 Student 50 14 4 0 0 21 11 95 0 28
2011 Indeterminate (permanent) 41 35 13 2 1 8 0 83 3 1173
2011 Term 35 35 20 0 0 10 0 78 0 40
2011 Student 46 36 0 0 0 18 0 100 0 28

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 15 85 1079
2014 Indeterminate (permanent) 11 89 1206
2014 Term 16 84 54

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 72 28 159
2014 Indeterminate (permanent) 79 21 137

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 31 3 5 4 0 1 87 10 115
2014 Indeterminate (permanent) 53 32 6 8 1 0 0 85 9 108

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 52 6 4 0 1 2 89 5 1080
2017 Term 24 41 12 6 3 6 9 76 10 34
2017 Student 17 17 3 3 3 27 30 77 15 30
2014 Indeterminate (permanent) 41 45 6 4 1 1 3 89 5 1209
2014 Term 35 32 9 9 0 6 9 79 10 55
2014 Student 7 0 4 4 11 7 68 29 57 28
2011 Indeterminate (permanent) 33 54 6 3 0 0 3 90 4 1174
2011 Term 20 50 20 0 3 0 8 76 3 40
2011 Student 7 25 4 4 7 11 43 69 23 28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 25 21 11 7 19 5 49 24 1077
2017 Term 6 12 24 3 0 50 6 40 7 34
2017 Student 17 7 3 0 3 40 30 78 11 30
2014 Indeterminate (permanent) 12 23 18 13 16 13 5 42 35 1207
2014 Term 12 28 21 6 2 18 13 59 11 55
2014 Student 7 0 11 4 0 18 61 33 17 28
2011 Indeterminate (permanent) 16 34 17 9 5 16 3 62 17 1172
2011 Term 8 22 17 12 2 25 12 48 24 40
2011 Student 7 11 0 4 0 32 46 83 17 28

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 32 7 1 1 5 2 90 3 1079
2017 Term 39 24 6 0 0 27 3 91 0 33
2017 Student 23 3 3 0 3 37 30 80 10 30
2014 Indeterminate (permanent) 54 28 6 1 1 6 4 91 2 1209
2014 Term 49 18 9 2 0 11 12 86 2 55
2014 Student 15 7 4 0 0 15 59 86 0 27
2011 Indeterminate (permanent) 50 31 7 2 1 6 4 89 3 1172
2011 Term 35 40 17 0 0 0 8 81 0 40
2011 Student 7 18 4 0 0 29 43 88 0 28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 33 11 3 2 9 2 82 6 1078
2017 Term 32 18 12 0 0 35 3 81 0 34
2017 Student 23 3 3 0 0 37 33 89 0 30
2014 Indeterminate (permanent) 43 29 9 4 2 10 3 82 7 1208
2014 Term 40 21 12 0 0 15 12 83 0 55
2014 Student 14 7 4 0 0 14 61 86 0 28
2011 Indeterminate (permanent) 40 33 11 3 2 9 3 82 6 1173
2011 Term 30 37 18 0 2 10 2 77 3 40
2011 Student 11 14 4 0 0 29 43 88 0 28
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 24 6 4 3 0 0 87 7 1078
2017 Term 71 21 9 0 0 0 0 91 0 34
2017 Student 67 30 0 0 3 0 0 97 3 30

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 61 24 8 3 3 1 0 85 6 1079
2017 Term 71 18 9 3 0 0 0 88 3 34
2017 Student 83 13 0 0 3 0 0 97 3 30

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 40 14 6 2 3 0 78 8 1079
2017 Term 56 15 24 3 3 0 0 71 6 34
2017 Student 37 40 7 0 3 13 0 88 4 30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 43 14 9 5 1 0 71 14 1078
2017 Term 56 29 6 3 0 6 0 91 3 34
2017 Student 53 33 7 0 0 7 0 93 0 30

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 29 13 5 6 0 1 76 10 1078
2017 Term 50 24 9 6 9 0 3 76 15 34
2017 Student 43 30 17 7 3 0 0 73 10 30

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 36 25 11 6 0 1 58 17 1079
2017 Term 41 32 21 3 3 0 0 74 6 34
2017 Student 57 33 10 0 0 0 0 90 0 30

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 36 16 8 3 0 2 72 11 1078
2017 Term 59 29 9 0 0 0 3 91 0 34
2017 Student 70 20 7 3 0 0 0 90 3 30

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 31 25 16 9 0 1 49 25 1078
2017 Term 44 24 24 3 3 0 3 70 6 34
2017 Student 57 37 0 0 3 3 0 97 3 30

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 26 10 2 1 0 5 85 4 1079
2017 Term 65 26 3 0 0 0 6 97 0 34
2017 Student 77 13 0 0 0 0 10 100 0 30

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 36 17 8 4 0 0 71 12 1077
2017 Term 62 26 12 0 0 0 0 88 0 34
2017 Student 60 17 17 3 0 3 0 79 3 30

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 37 19 9 4 0 1 68 13 1078
2017 Term 53 38 6 3 0 0 0 91 3 34
2017 Student 70 20 3 3 0 3 0 93 3 30

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 37 25 11 6 0 1 58 17 1079
2017 Term 50 32 15 3 0 0 0 82 3 34
2017 Student 69 24 3 0 0 3 0 96 0 29

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 34 21 13 6 0 1 60 19 1079
2017 Term 53 35 6 6 0 0 0 88 6 34
2017 Student 37 40 17 0 3 3 0 79 3 30

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 39 19 9 4 0 1 68 13 1076
2017 Term 39 30 21 9 0 0 0 70 9 33
2017 Student 40 30 27 0 0 3 0 72 0 30

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 22 15 8 6 0 1 70 15 1080
2017 Term 59 18 18 3 3 0 0 76 6 34
2017 Student 73 23 3 0 0 0 0 97 0 30

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 78 11 4 3 2 0 2 91 5 1078
2017 Term 85 12 0 3 0 0 0 97 3 34
2017 Student 93 3 0 0 0 3 0 100 0 29

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 28 8 3 2 0 1 87 4 1076
2017 Term 74 24 3 0 0 0 0 97 0 34
2017 Student 77 17 3 0 3 0 0 93 3 30

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 23 7 4 3 0 1 85 7 1074
2017 Term 82 12 3 3 0 0 0 94 3 34
2017 Student 87 7 0 0 3 0 3 97 3 30

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 13 3 1 1 0 24 93 2 1077
2017 Term 59 3 0 0 0 0 38 100 0 34
2017 Student 77 3 0 0 3 0 17 96 4 30

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 75 13 3 1 0 0 8 95 1 1071
2017 Term 79 6 6 3 0 0 6 91 3 34
2017 Student 83 17 0 0 0 0 0 100 0 29

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 84 10 2 1 1 0 2 96 2 1078
2017 Term 62 18 9 9 3 0 0 79 12 34
2017 Student 57 23 10 3 0 0 7 86 4 30

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 28 11 2 1 0 2 86 3 1078
2017 Term 68 24 6 3 0 0 0 91 3 34
2017 Student 83 17 0 0 0 0 0 100 0 30

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 38 36 8 3 0 0 52 11 1080
2017 Term 24 56 21 0 0 0 0 79 0 34
2017 Student 23 63 10 3 0 0 0 87 3 30

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 5 15 39 28 13 0 0 41 20 1079
2017 Term 0 6 32 24 38 0 0 62 6 34
2017 Student 0 0 27 47 23 3 0 72 0 30
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 30 13 5 3 4 1 45 55 1080
2017 Term 56 26 6 3 6 0 3 58 42 34
2017 Student 40 20 23 7 0 3 7 44 56 30

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 553
2017 Term 36 14
2017 Student 33 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 553
2017 Term 36 14
2017 Student 47 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 553
2017 Term 14 14
2017 Student 7 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 75 553
2017 Term 43 14
2017 Student 7 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 553
2017 Term 0 14
2017 Student 0 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 553
2017 Term 21 14
2017 Student 40 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 37 49 7 4 1 3 548
2017 Term 21 57 7 7 7 0 14
2017 Student 40 33 13 0 0 13 15

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 23 16 10 9 3 13 59 22 561
2017 Term 50 14 0 21 7 0 7 69 31 14
2017 Student 40 27 13 7 0 13 0 77 8 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 10 11 7 12 5 46 39 39 561
2017 Term 0 7 0 7 29 0 57 17 83 14
2017 Student 7 20 7 0 40 13 13 36 55 15
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