2017 Public Service Employee Survey Results by Theme for Communications Security Establishment Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 37 7 5 3 0 0 85 9 1118
2017 Part-time 54 38 4 4 0 0 0 92 4 26
2014 Full-time 46 39 7 6 3 0 0 85 8 1249
2014 Part-time 52 39 8 2 0 0 0 90 2 41
2011 Full-time 48 36 7 5 3 0 0 84 9 1232
2011 Part-time 61 28 0 6 0 0 6 94 6 18

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 37 10 10 4 0 0 75 14 1116
2017 Part-time 35 46 15 4 0 0 0 81 4 26

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 28 6 2 0 0 0 91 3 1113
2017 Part-time 64 32 4 0 0 0 0 96 0 25
2014 Full-time 70 23 5 1 1 0 0 93 2 1249
2014 Part-time 72 25 3 0 0 0 0 97 0 41
2011 Full-time 67 25 5 2 1 0 0 92 2 1234
2011 Part-time 56 33 0 6 0 6 0 94 6 18

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 34 7 4 3 0 0 86 6 1114
2017 Part-time 72 24 0 4 0 0 0 96 4 25
2014 Full-time 54 33 6 3 2 0 0 88 6 1247
2014 Part-time 63 30 2 2 0 3 0 96 2 41
2011 Full-time 52 36 6 3 2 0 0 88 6 1233
2011 Part-time 67 22 0 6 0 0 6 94 6 18

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 27 9 5 2 0 0 84 7 1117
2017 Part-time 65 27 4 4 0 0 0 92 4 26
2014 Full-time 56 28 9 4 3 0 0 84 7 1249
2014 Part-time 75 22 0 0 0 3 0 100 0 41
2011 Full-time 47 33 11 5 3 1 0 81 8 1232
2011 Part-time 47 41 12 0 0 0 0 88 0 17

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 30 9 6 2 0 0 83 8 1117
2017 Part-time 69 27 4 0 0 0 0 96 0 26
2014 Full-time 52 31 9 5 3 0 0 83 8 1248
2014 Part-time 70 28 0 0 0 3 0 100 0 41
2011 Full-time 45 36 10 6 3 0 0 81 9 1230
2011 Part-time 45 39 11 0 6 0 0 83 6 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 23 11 6 4 2 0 78 11 1116
2017 Part-time 50 27 8 8 0 8 0 83 8 26
2014 Full-time 53 22 10 6 5 3 0 78 11 1249
2014 Part-time 61 24 2 3 0 9 2 95 3 41
2011 Full-time 48 22 13 8 5 3 0 73 14 1231
2011 Part-time 67 0 17 11 0 6 0 71 12 18
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 29 10 5 4 1 1 81 9 1118
2017 Part-time 65 19 4 4 0 8 0 92 4 26
2014 Full-time 51 30 10 5 3 2 0 82 8 1249
2014 Part-time 71 21 4 2 0 2 0 94 2 41
2011 Full-time 47 28 11 6 4 2 0 77 11 1230
2011 Part-time 56 28 6 0 0 6 6 94 0 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 33 9 7 4 0 0 80 11 1116
2017 Part-time 65 27 4 4 0 0 0 92 4 26
2014 Full-time 47 33 8 8 4 0 0 80 12 1250
2014 Part-time 64 23 9 2 2 0 0 87 4 41
2011 Full-time 44 33 10 8 5 1 0 78 13 1230
2011 Part-time 56 11 22 6 0 0 6 71 6 18

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 27 8 6 3 0 0 82 10 1115
2017 Part-time 73 19 4 0 4 0 0 92 4 26
2014 Full-time 54 28 8 6 3 0 0 83 9 1248
2014 Part-time 68 26 6 0 0 0 0 94 0 41

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 34 14 12 7 7 0 65 20 1117
2017 Part-time 27 19 19 15 0 19 0 57 19 26
2014 Full-time 32 34 13 10 5 6 0 70 16 1249
2014 Part-time 56 28 2 2 0 12 0 95 2 40
2011 Full-time 24 31 18 12 8 7 0 59 21 1233
2011 Part-time 33 17 11 0 6 22 11 75 8 18

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 35 15 16 8 2 0 61 24 1114
2017 Part-time 15 42 15 15 4 8 0 63 21 26
2014 Full-time 29 35 14 14 6 2 0 66 20 1250
2014 Part-time 44 43 11 2 0 0 0 87 2 41
2011 Full-time 25 37 15 14 8 2 0 62 22 1231
2011 Part-time 11 50 11 11 6 6 6 69 19 18

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 33 18 20 9 5 0 50 30 1119
2017 Part-time 19 15 19 19 4 23 0 45 30 26
2014 Full-time 18 33 18 18 8 5 0 54 27 1249
2014 Part-time 39 36 10 10 0 6 0 79 11 41
2011 Full-time 13 35 20 17 9 6 0 52 27 1233
2011 Part-time 17 39 17 6 11 11 0 63 19 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 29 18 15 12 4 0 53 28 1115
2017 Part-time 16 36 8 24 4 12 0 59 32 25
2014 Full-time 24 30 17 13 10 5 0 57 24 1248
2014 Part-time 44 28 9 7 2 10 0 80 10 41
2011 Full-time 17 31 19 14 11 7 0 52 27 1230
2011 Part-time 22 44 0 11 11 11 0 75 25 18

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 31 14 26 14 2 0 45 41 1115
2017 Part-time 8 42 15 12 12 12 0 57 26 26
2014 Full-time 18 32 16 21 11 2 0 51 33 1248
2014 Part-time 30 36 18 14 2 0 0 66 16 40
2011 Full-time 12 38 14 21 12 2 0 52 34 1231
2011 Part-time 17 44 0 22 6 11 0 69 31 18
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 37 12 12 6 0 0 71 18 1117
2017 Part-time 35 46 15 0 4 0 0 81 4 26
2014 Full-time 34 37 13 9 6 0 0 72 15 1248
2014 Part-time 55 36 7 2 0 0 0 91 2 41
2011 Full-time 26 43 13 11 6 0 0 69 17 1233
2011 Part-time 50 22 11 11 0 0 6 77 12 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 42 11 14 4 0 0 71 18 1117
2017 Part-time 35 35 15 15 0 0 0 69 15 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 24 17 18 15 13 2 41 39 1117
2017 Part-time 15 27 19 8 0 27 4 61 11 26
2014 Full-time 13 26 16 19 12 13 2 46 36 1248
2014 Part-time 20 29 9 12 0 24 6 70 18 41

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 35 10 10 4 0 1 76 14 1118
2017 Part-time 42 35 15 4 0 4 0 80 4 26
2014 Full-time 41 37 11 7 4 0 0 78 11 1250
2014 Part-time 63 29 6 2 0 0 0 92 2 41
2011 Full-time 36 37 11 9 6 1 0 74 15 1232
2011 Part-time 56 11 17 0 0 0 17 80 0 18

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 41 13 13 5 2 2 68 18 257
2014 Full-time 35 33 12 10 6 2 3 71 17 306

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 35 10 9 5 1 0 76 13 1117
2017 Part-time 46 31 12 8 0 0 4 80 8 26
2014 Full-time 42 36 7 9 4 1 0 79 13 1249
2014 Part-time 51 28 12 7 0 2 0 80 8 41
2011 Full-time 37 37 9 12 4 1 0 75 16 1233
2011 Part-time 61 28 6 0 0 0 6 94 0 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 31 13 12 9 6 0 64 22 1119
2017 Part-time 31 31 12 0 4 23 0 80 5 26
2014 Full-time 38 27 10 11 7 7 1 71 19 1249
2014 Part-time 55 21 7 5 0 13 0 87 5 41
2011 Full-time 40 28 11 10 6 5 1 72 16 1233
2011 Part-time 56 17 11 0 0 11 6 87 0 18

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 42 9 9 4 0 0 79 13 1118
2017 Part-time 15 58 8 12 8 0 0 73 19 26
2014 Full-time 38 37 9 11 4 0 0 76 15 1249
2014 Part-time 45 36 7 8 0 0 4 84 8 41
2011 Full-time 39 39 9 8 3 0 1 79 12 1232
2011 Part-time 39 28 11 0 6 0 17 80 7 18

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 34 6 4 2 0 0 88 6 1119
2017 Part-time 58 38 0 0 4 0 0 96 4 26
2014 Full-time 55 34 5 4 2 0 0 89 6 1249
2014 Part-time 49 37 5 9 0 0 0 87 9 41
2011 Full-time 55 32 6 4 3 0 0 87 7 1231
2011 Part-time 67 11 11 6 0 0 6 82 6 18

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 33 5 4 1 0 0 90 5 1117
2017 Part-time 54 42 4 0 0 0 0 96 0 26
2014 Full-time 57 33 5 4 2 0 0 89 5 1249
2014 Part-time 50 42 5 3 0 0 0 92 3 41
2011 Full-time 54 38 3 3 2 0 0 92 5 1234
2011 Part-time 44 44 6 0 0 0 6 94 0 18

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 40 11 13 8 1 0 67 22 1117
2017 Part-time 46 23 15 8 4 0 4 72 12 26
2014 Full-time 34 36 13 11 6 1 0 70 17 1249
2014 Part-time 49 28 12 7 0 2 3 81 7 41
2011 Full-time 30 38 14 9 8 1 0 69 17 1232
2011 Part-time 50 11 22 0 6 6 6 69 6 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 33 13 15 13 1 2 57 29 1116
2017 Part-time 27 19 12 19 4 8 12 57 29 26
2014 Full-time 30 30 12 14 11 1 1 62 26 1249
2014 Part-time 39 22 15 8 0 0 16 73 9 41
2011 Full-time 25 32 13 14 13 2 2 59 28 1230
2011 Part-time 28 39 0 17 0 0 17 80 20 18

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 37 9 8 3 0 0 80 11 1112
2017 Part-time 63 29 4 4 0 0 0 92 4 24
2014 Full-time 37 42 9 7 5 0 0 80 12 1250
2014 Part-time 45 44 7 5 0 0 0 88 5 41
2011 Full-time 43 37 9 8 3 0 0 80 11 1230
2011 Part-time 56 28 6 6 0 6 0 88 6 18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 32 8 6 2 0 0 84 8 1112
2017 Part-time 64 28 4 4 0 0 0 92 4 25
2014 Full-time 51 30 9 6 3 0 0 82 10 1250
2014 Part-time 63 30 7 0 0 0 0 93 0 41

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 37 9 8 3 0 0 80 10 1114
2017 Part-time 56 32 0 12 0 0 0 88 12 25
2014 Full-time 44 35 10 7 3 0 0 80 10 1250
2014 Part-time 62 29 7 2 0 0 0 91 2 41
2011 Full-time 42 37 10 6 3 1 0 80 9 1228
2011 Part-time 39 50 0 0 6 0 6 94 6 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 42 15 7 3 2 0 74 11 1117
2017 Part-time 35 46 12 4 0 4 0 84 4 26

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 29 6 5 2 0 0 87 7 1118
2017 Part-time 65 27 0 0 0 0 8 100 0 26
2014 Full-time 57 27 8 4 2 1 1 86 6 1249
2014 Part-time 70 21 5 0 2 2 0 93 2 41
2011 Full-time 52 31 7 6 2 1 0 84 8 1234
2011 Part-time 72 17 6 0 0 0 6 94 0 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 22 9 8 5 2 11 74 16 1113
2017 Part-time 35 15 12 8 4 0 27 68 16 26
2014 Full-time 42 23 8 9 5 2 11 74 16 1250
2014 Part-time 34 30 0 4 5 0 27 88 12 41
2011 Full-time 39 24 9 8 6 1 11 73 17 1232
2011 Part-time 39 17 11 0 6 0 28 77 8 18

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 35 13 5 2 0 1 80 8 1119
2017 Part-time 58 31 8 4 0 0 0 88 4 26
2014 Full-time 40 38 14 5 2 0 1 79 7 1250
2014 Part-time 58 34 8 0 0 0 0 92 0 41
2011 Full-time 33 36 18 8 4 0 0 70 12 1233
2011 Part-time 44 44 0 6 0 6 0 94 6 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 21 3 2 2 1 3 93 4 1117
2017 Part-time 96 0 0 0 0 0 4 100 0 26
2014 Full-time 67 19 5 3 1 1 3 91 4 1251
2014 Part-time 80 20 0 0 0 0 0 100 0 41
2011 Full-time 66 21 5 4 2 0 2 89 6 1231
2011 Part-time 89 0 0 6 0 6 0 94 6 18

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 24 46 30 1118
2017 Part-time 15 46 38 26
2014 Full-time 24 47 29 1249
2014 Part-time 30 36 34 41
2011 Full-time 26 47 27 1229
2011 Part-time 17 56 28 18

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 17 57 13 5 2 5 270
2014 Full-time 13 54 18 7 9999 8 297
2014 Part-time 63 19 9 9 9999 0 13
2011 Full-time 13 57 17 6 9999 8 320
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 34 8 5 2 0 0 85 7 1115
2017 Part-time 42 38 8 4 4 4 0 84 8 26
2014 Full-time 52 35 7 5 1 0 0 87 6 1250
2014 Part-time 65 33 3 0 0 0 0 97 0 41
2011 Full-time 50 37 7 4 2 0 0 87 6 1233
2011 Part-time 61 28 6 0 0 0 6 94 0 18

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 40 12 9 5 0 0 74 14 1115
2017 Part-time 35 42 8 12 4 0 0 77 15 26
2014 Full-time 36 40 12 7 4 1 0 77 11 1249
2014 Part-time 44 41 9 5 0 0 0 86 5 41
2011 Full-time 34 43 11 8 4 1 0 78 12 1229
2011 Part-time 50 28 0 0 0 17 6 100 0 18

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 21 43 17 9 1 2 27 30 1114
2017 Part-time 4 35 23 31 4 0 4 36 40 26
2014 Full-time 9 23 40 19 8 0 1 28 32 1246
2014 Part-time 5 9 36 25 23 2 0 49 14 41
2011 Full-time 9 25 40 18 7 0 1 25 34 1230
2011 Part-time 0 11 44 22 17 0 6 41 12 18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 15 28 27 20 1 2 49 22 1113
2017 Part-time 12 4 31 23 23 4 4 50 17 26
2014 Full-time 5 13 28 32 19 1 2 53 19 1245
2014 Part-time 2 6 26 35 25 2 3 64 9 41
2011 Full-time 7 14 29 30 16 1 3 47 22 1230
2011 Part-time 0 6 28 17 33 11 6 60 7 18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 24 33 20 10 1 2 31 35 1115
2017 Part-time 19 8 31 27 8 4 4 38 29 26
2014 Full-time 14 24 33 17 9 1 1 27 39 1249
2014 Part-time 4 14 28 16 32 5 0 51 19 41
2011 Full-time 15 26 34 14 7 1 2 22 43 1230
2011 Part-time 6 17 17 22 28 0 11 56 25 18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 9 30 36 20 1 2 57 12 1109
2017 Part-time 4 0 31 31 27 0 8 63 4 26
2014 Full-time 4 10 30 35 20 0 1 56 14 1245
2014 Part-time 2 2 15 32 46 0 4 81 4 41
2011 Full-time 6 13 32 29 17 0 2 47 20 1229
2011 Part-time 0 11 22 17 44 0 6 65 12 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 21 30 20 16 1 2 37 32 1111
2017 Part-time 8 12 35 23 12 4 8 39 22 26
2014 Full-time 10 18 30 25 15 0 2 41 29 1246
2014 Part-time 3 14 18 30 31 4 0 64 17 41
2011 Full-time 14 22 28 20 13 1 2 34 38 1230
2011 Part-time 6 6 28 28 28 0 6 59 12 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 5 13 30 29 19 2 3 50 19 1115
2017 Part-time 4 12 23 23 19 8 12 52 19 26
2014 Full-time 4 8 27 34 24 2 2 60 12 1245
2014 Part-time 2 4 15 17 58 0 5 78 6 41
2011 Full-time 7 17 29 26 16 2 3 44 25 1228
2011 Part-time 0 6 22 33 28 6 6 69 6 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 22 34 21 11 1 2 33 33 1114
2017 Part-time 8 15 50 12 4 12 0 17 26 26
2014 Full-time 13 21 36 19 10 1 1 29 34 1248
2014 Part-time 0 11 39 17 29 2 3 48 12 41

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 29 7 7 5 1 0 81 12 1115
2017 Part-time 69 19 12 0 0 0 0 88 0 26
2014 Full-time 54 26 7 7 5 1 0 81 12 1251
2014 Part-time 60 25 3 8 3 0 2 86 11 41

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 35 7 5 3 0 0 85 8 1119
2017 Part-time 73 19 8 0 0 0 0 92 0 26
2014 Full-time 48 38 7 5 2 0 0 86 7 1250
2014 Part-time 63 27 8 3 0 0 0 89 3 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 34 8 2 1 3 1 88 3 1117
2017 Part-time 58 38 0 0 0 4 0 100 0 26
2014 Full-time 55 29 8 2 1 4 1 88 3 1250
2014 Part-time 63 24 7 0 0 3 3 93 0 41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 37 7 4 2 1 0 88 5 1115
2017 Part-time 54 38 4 0 0 4 0 96 0 26
2014 Full-time 56 31 7 3 1 2 0 89 4 1251
2014 Part-time 69 20 6 2 0 3 0 92 2 41
2011 Full-time 38 40 12 6 3 1 0 79 9 1231
2011 Part-time 33 44 6 11 0 6 0 82 12 18

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 31 7 4 2 0 0 87 6 1117
2017 Part-time 85 15 0 0 0 0 0 100 0 26
2014 Full-time 60 29 6 3 1 0 0 90 5 1250
2014 Part-time 71 22 7 0 0 0 0 93 0 41
2011 Full-time 49 36 9 4 2 0 0 85 6 1229
2011 Part-time 56 22 6 11 0 6 0 82 12 18

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 31 14 9 7 4 3 67 18 1116
2017 Part-time 46 19 19 4 0 0 12 74 4 26
2014 Full-time 37 31 11 7 6 4 3 74 14 1249
2014 Part-time 54 22 9 7 3 0 4 80 10 41

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 30 6 2 1 1 0 92 3 1114
2017 Part-time 62 35 4 0 0 0 0 96 0 26
2014 Full-time 65 26 5 2 0 1 0 93 2 1249
2014 Part-time 76 14 8 0 0 3 0 92 0 41
2011 Full-time 55 30 8 3 1 2 0 88 4 1228
2011 Part-time 61 17 11 0 0 6 6 88 0 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 32 6 4 2 1 0 88 6 1115
2017 Part-time 60 24 4 4 0 4 4 91 4 25
2014 Full-time 59 28 6 4 2 1 1 88 5 1249
2014 Part-time 69 27 2 0 0 2 0 98 0 41
2011 Full-time 46 35 8 5 3 2 1 83 8 1228
2011 Part-time 61 28 0 6 0 0 6 94 6 18

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 33 12 7 2 3 0 78 9 1112
2017 Part-time 54 19 12 4 0 12 0 83 4 26
2014 Full-time 42 31 12 7 3 4 1 77 10 1249
2014 Part-time 44 27 11 5 3 7 3 79 9 41
2011 Full-time 24 35 20 9 5 5 2 63 15 1233
2011 Part-time 17 56 0 6 0 11 11 93 7 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 24 14 15 14 9 2 51 33 1117
2017 Part-time 38 15 12 12 8 12 4 64 23 26
2014 Full-time 28 23 16 12 11 9 2 57 25 1249
2014 Part-time 42 26 10 10 2 5 5 76 13 41
2011 Full-time 17 25 18 16 10 11 3 49 30 1231
2011 Part-time 28 22 6 0 11 22 11 75 17 18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 47 4 7 2 0 0 87 8 1116
2017 Part-time 46 42 0 4 8 0 0 88 12 26
2014 Full-time 40 46 4 7 3 0 0 86 10 1249
2014 Part-time 42 54 4 0 0 0 0 96 0 41
2011 Full-time 39 47 4 7 2 0 0 87 10 1233
2011 Part-time 50 39 0 6 0 0 6 94 6 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 33 6 16 9 0 0 69 25 1117
2017 Part-time 31 42 4 12 12 0 0 73 23 26
2014 Full-time 39 34 7 13 6 0 0 73 19 1248
2014 Part-time 39 48 3 8 3 0 0 87 11 41
2011 Full-time 35 36 8 13 8 0 0 71 21 1227
2011 Part-time 22 50 6 11 6 0 6 76 18 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 30 5 4 1 0 0 90 5 1115
2017 Part-time 65 19 4 8 4 0 0 85 12 26
2014 Full-time 56 32 7 4 1 0 0 88 5 1249
2014 Part-time 51 43 3 3 0 0 0 94 3 41

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 16 5 5 2 1 2 88 7 1117
2017 Part-time 88 4 0 4 0 0 4 96 4 26
2014 Full-time 70 15 4 4 3 1 3 88 7 1250
2014 Part-time 64 26 6 3 0 2 0 91 3 41
2011 Full-time 70 17 4 4 2 1 2 89 6 1233
2011 Part-time 67 22 0 6 0 0 6 94 6 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 14 5 7 4 0 2 83 12 1117
2017 Part-time 69 19 4 4 4 0 0 88 8 26
2014 Full-time 67 15 5 6 5 0 2 84 11 1247
2014 Part-time 71 19 0 10 0 0 0 90 10 40
2011 Full-time 67 15 5 8 4 0 2 83 12 1231
2011 Part-time 67 17 0 11 0 0 6 88 12 18

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 16 6 8 4 0 4 81 13 1118
2017 Part-time 69 15 4 12 0 0 0 85 12 26
2014 Full-time 67 12 6 6 5 0 4 83 11 1250
2014 Part-time 73 9 6 9 4 0 0 82 13 41
2011 Full-time 63 15 6 7 5 0 4 81 13 1225
2011 Part-time 61 11 17 0 6 0 6 76 6 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 75 10 4 3 3 0 4 89 6 1119
2017 Part-time 77 8 0 4 4 4 4 92 8 26
2014 Full-time 75 11 4 4 3 0 4 89 7 1250
2014 Part-time 76 14 6 0 4 0 0 90 4 41
2011 Full-time 75 10 5 3 3 0 3 88 6 1232
2011 Part-time 72 6 11 0 6 0 6 82 6 18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 20 10 6 4 1 4 78 11 1118
2017 Part-time 50 31 12 4 0 0 4 84 4 26
2014 Full-time 55 18 11 6 4 1 5 78 11 1250
2014 Part-time 55 28 6 8 2 2 0 84 10 41

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 20 7 4 1 2 3 87 5 1115
2017 Part-time 69 15 4 4 0 0 8 92 4 26
2014 Full-time 63 18 6 3 2 3 4 88 5 1250
2014 Part-time 58 22 6 6 0 0 9 88 6 41
2011 Full-time 66 16 7 4 1 2 4 88 5 1232
2011 Part-time 50 22 11 0 0 0 17 87 0 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 14 86 1116
2014 Full-time 14 86 1250

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 50 157
2014 Full-time 56 171

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 63 157
2014 Full-time 52 171

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 157
2014 Full-time 7 171

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 157

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 Full-time 4 171

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 157
2014 Full-time 7 171

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 38 156
2014 Full-time 34 171

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 156
2014 Full-time 33 171

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 156
2014 Full-time 45 171

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 156
2014 Full-time 45 171

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 156
2014 Full-time 29 171

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 156
2014 Full-time 55 171

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 32 156
2014 Full-time 32 171

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 156
2014 Full-time 12 171

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 156
2014 Full-time 9 171

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 156
2014 Full-time 38 171

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 156
2014 Full-time 19 171

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 156
2014 Full-time 10 171

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 57 156
2014 Full-time 54 170

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 156
2014 Full-time 27 170

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 156
2014 Full-time 16 170

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 156
2014 Full-time 15 170

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 156
2014 Full-time 7 170

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 156
2014 Full-time 4 170

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 156
2014 Full-time 15 170

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 156
2014 Full-time 14 170

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 156
2014 Full-time 22 170

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 143
2014 Full-time 14 162

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 143
2014 Full-time 27 162

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 143
2014 Full-time 8 162

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 143
2014 Full-time 10 162

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 143
2014 Full-time 12 162

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 143
2014 Full-time 8 162

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 143
2014 Full-time 20 162

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 143
2014 Full-time 5 162

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 143
2014 Full-time 11 162

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 143
2014 Full-time 28 162

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 143
2014 Full-time 6 162

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 143
2014 Full-time 41 162

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 62 143
2014 Full-time 44 162

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 143
2014 Full-time 9 162

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 95 5 156

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 18 16 7 7 29 6 54 21 1118
2017 Part-time 15 15 19 4 0 38 8 57 7 26
2014 Full-time 23 20 15 6 4 25 6 63 15 1248
2014 Part-time 19 23 10 2 0 38 9 78 4 41

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 35 14 6 4 6 1 74 10 1113
2017 Part-time 19 46 8 4 0 23 0 85 5 26
2014 Full-time 40 31 14 5 3 7 1 77 8 1250
2014 Part-time 50 29 5 0 0 16 0 94 0 40
2011 Full-time 33 37 15 6 3 6 0 75 9 1232
2011 Part-time 28 44 6 0 0 22 0 93 0 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 6 94 1116
2014 Full-time 5 95 1250

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 46 59
2014 Full-time 36 59

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 86 59
2014 Full-time 79 59

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 59
2014 Full-time 0 59

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 59

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 59
2014 Full-time 15 59

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 59
2014 Full-time 10 59

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 59
2014 Full-time 9 59

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 59
2014 Full-time 23 59

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 59
2014 Full-time 32 59

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 59
2014 Full-time 12 59

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 59

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 59
2014 Full-time 19 59

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 59
2014 Full-time 0 59

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 59
2014 Full-time 32 59

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 59
2014 Full-time 25 59

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 59
2014 Full-time 17 59

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 59
2014 Full-time 11 59

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 59
2014 Full-time 13 59

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 59

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 59

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 59
2014 Full-time 10 59

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 59
2014 Full-time 12 59

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 59
2014 Full-time 52 59

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 54
2014 Full-time 20 58

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 54
2014 Full-time 0 58

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 54
2014 Full-time 14 58

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 54
2014 Full-time 17 58

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 54

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 54
2014 Full-time 38 58

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 54

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 56 54
2014 Full-time 70 58

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 54
2014 Full-time 12 58

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 100 0 59

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 17 16 3 3 36 7 63 9 1115
2017 Part-time 19 15 15 0 0 46 4 69 0 26
2014 Full-time 25 16 15 3 2 32 7 67 7 1251
2014 Part-time 33 19 7 0 0 32 9 88 0 41

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 33 13 2 2 8 1 81 5 1119
2017 Part-time 27 35 12 4 0 23 0 80 5 26
2014 Full-time 41 30 12 3 1 11 1 82 5 1249
2014 Part-time 45 26 7 0 0 19 3 91 0 41
2011 Full-time 41 35 13 2 1 8 0 83 3 1233
2011 Part-time 34 50 6 0 0 6 6 94 0 18

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 14 86 1118
2017 Part-time 23 77 26
2014 Full-time 11 89 1248
2014 Part-time 17 83 40

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 73 27 160
2014 Full-time 78 22 140

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 33 3 5 4 0 1 87 10 116
2014 Full-time 54 32 6 7 1 0 0 86 8 110

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 52 6 4 1 1 2 88 5 1119
2017 Part-time 35 31 0 8 0 8 19 89 11 26
2014 Full-time 40 44 6 4 1 1 4 89 5 1251
2014 Part-time 25 22 4 9 3 0 37 75 18 41
2011 Full-time 32 54 7 3 1 0 4 89 4 1234
2011 Part-time 28 50 6 6 0 0 11 87 6 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 25 21 10 7 20 5 49 23 1116
2017 Part-time 19 15 8 12 4 23 19 60 27 26
2014 Full-time 12 23 18 13 15 13 6 43 35 1249
2014 Part-time 0 21 18 10 0 13 37 43 20 41
2011 Full-time 15 33 17 9 5 17 5 62 17 1232
2011 Part-time 28 11 17 0 0 33 11 70 0 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 31 7 1 1 6 3 89 3 1117
2017 Part-time 38 27 0 0 0 15 19 100 0 26
2014 Full-time 53 27 6 1 1 7 5 91 2 1251
2014 Part-time 31 17 5 0 0 12 34 91 0 40
2011 Full-time 48 31 8 2 1 6 5 89 3 1232
2011 Part-time 56 28 0 0 0 6 11 100 0 18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 32 11 3 2 10 2 82 6 1117
2017 Part-time 38 15 0 4 0 23 19 93 7 26
2014 Full-time 43 28 9 4 2 10 4 82 7 1250
2014 Part-time 22 19 12 0 0 13 34 78 0 41
2011 Full-time 39 33 11 3 2 9 4 82 6 1233
2011 Part-time 22 33 6 6 0 22 11 83 8 18
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 24 6 4 3 0 0 87 7 1117
2017 Part-time 65 35 0 0 0 0 0 100 0 26

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 23 8 3 3 1 0 86 6 1118
2017 Part-time 77 19 0 4 0 0 0 96 4 26

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 40 14 6 2 3 0 78 7 1118
2017 Part-time 31 38 15 0 4 12 0 78 4 26

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 42 14 8 5 1 0 72 14 1117
2017 Part-time 27 50 8 8 0 8 0 83 8 26

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 29 13 5 6 0 1 76 11 1117
2017 Part-time 38 38 19 4 0 0 0 77 4 26

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 36 24 11 6 0 1 58 17 1118
2017 Part-time 35 38 23 0 4 0 0 73 4 26

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 35 16 8 3 0 2 73 11 1117
2017 Part-time 50 27 15 4 0 0 4 80 4 26

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 31 25 15 9 0 1 50 24 1117
2017 Part-time 35 38 12 4 8 4 0 76 12 26

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 26 10 2 1 0 5 86 4 1118
2017 Part-time 65 15 4 0 0 0 15 95 0 26

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 35 16 8 4 0 0 72 12 1116
2017 Part-time 42 19 19 12 4 4 0 64 16 26

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 36 18 9 4 0 1 69 13 1117
2017 Part-time 42 46 0 4 4 4 0 92 8 26

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 37 24 11 5 0 1 60 16 1117
2017 Part-time 27 35 19 12 4 4 0 64 16 26

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 34 20 13 5 0 1 61 19 1118
2017 Part-time 27 38 19 4 8 4 0 68 12 26

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 39 20 9 3 0 1 68 12 1114
2017 Part-time 31 27 19 12 8 4 0 60 20 26

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 22 15 8 6 0 1 71 14 1119
2017 Part-time 35 35 12 12 8 0 0 69 19 26

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 78 10 4 3 2 0 2 91 5 1117
2017 Part-time 80 12 0 4 0 4 0 96 4 25

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 27 8 2 2 0 1 88 4 1115
2017 Part-time 54 38 8 0 0 0 0 92 0 26

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 22 7 4 3 0 1 86 7 1113
2017 Part-time 73 15 0 8 0 0 4 92 8 26

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 13 3 1 1 0 24 93 2 1117
2017 Part-time 60 8 0 0 0 0 32 100 0 25

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 76 12 3 1 0 0 7 95 1 1109
2017 Part-time 65 31 0 0 0 0 4 100 0 26

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 83 10 2 1 1 0 2 96 2 1117
2017 Part-time 77 15 8 0 0 0 0 92 0 26

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 27 11 2 1 0 2 86 3 1117
2017 Part-time 58 38 4 0 0 0 0 96 0 26

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 38 35 8 3 0 0 53 11 1119
2017 Part-time 12 65 23 0 0 0 0 77 0 26

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 4 15 38 28 14 0 0 42 19 1118
2017 Part-time 4 4 42 31 15 4 0 48 8 26
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 30 13 5 3 4 1 46 54 1119
2017 Part-time 35 31 15 8 0 8 4 39 61 26

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 569
2017 Part-time 14 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 569
2017 Part-time 36 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 569
2017 Part-time 14 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 74 569
2017 Part-time 21 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 569
2017 Part-time 14 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 569
2017 Part-time 43 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 37 49 7 4 1 3 564
2017 Part-time 29 43 14 7 0 7 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 23 16 10 9 3 13 60 22 577
2017 Part-time 29 36 7 7 0 14 7 82 9 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 10 11 7 12 5 46 38 39 577
2017 Part-time 0 21 7 7 29 7 29 33 56 14
Report a problem or mistake on this page
Date modified: