2017 Public Service Employee Survey Results by Theme for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 41 6 6 2 0 0 86 8 942
2017 PM-02 43 42 5 9 2 0 0 85 11 171
2017 PM-03 37 45 8 8 2 0 0 82 10 242
2017 PM-04 42 43 4 8 4 0 0 85 11 193
2017 PM-05 52 37 7 4 1 0 0 89 5 173
2017 PM-06 58 35 5 2 0 0 0 93 2 130
2017 PM-07 46 40 9 5 0 0 0 86 5 21
2014 PM 38 46 7 5 3 0 0 85 8 813
2014 PM-02 43 43 8 3 2 1 0 87 4 176
2014 PM-03 37 48 7 5 4 0 0 85 8 218
2014 PM-04 36 44 9 7 3 0 0 81 11 151
2014 PM-05 33 54 3 7 3 0 0 87 10 139
2014 PM-06 41 47 6 4 2 0 0 88 6 103
2014 PM-07 60 20 0 13 7 0 0 80 20 15
2011 PM 43 41 7 7 3 0 0 84 10 985
2011 PM-02 45 38 8 7 1 0 0 84 8 201
2011 PM-03 45 42 5 6 3 0 0 87 8 235
2011 PM-04 39 44 9 7 2 0 0 83 8 169
2011 PM-05 41 36 7 13 3 1 0 77 16 176
2011 PM-06 43 42 6 4 5 1 0 85 9 175
2011 PM-07 38 57 0 5 0 0 0 95 5 21

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 40 11 11 5 0 0 73 16 938
2017 PM-02 35 29 14 15 6 0 0 65 21 170
2017 PM-03 24 43 13 11 9 0 0 67 20 242
2017 PM-04 29 42 14 10 5 0 0 71 14 192
2017 PM-05 38 44 6 9 3 0 0 82 13 172
2017 PM-06 44 42 7 6 1 0 0 86 7 129
2017 PM-07 45 28 5 14 9 0 0 72 23 21

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 33 5 2 1 0 0 92 3 942
2017 PM-02 61 32 4 3 1 0 0 92 3 171
2017 PM-03 54 39 4 2 2 0 0 93 3 242
2017 PM-04 50 39 6 4 1 0 0 89 5 193
2017 PM-05 66 24 7 2 0 0 0 90 2 173
2017 PM-06 73 25 2 0 0 0 0 98 0 130
2017 PM-07 62 34 5 0 0 0 0 95 0 21
2014 PM 68 26 4 2 0 0 0 94 2 812
2014 PM-02 73 22 4 0 0 1 0 96 0 176
2014 PM-03 68 26 5 1 0 0 0 94 1 218
2014 PM-04 61 31 3 5 0 0 0 93 5 150
2014 PM-05 62 29 6 2 1 0 0 91 3 139
2014 PM-06 74 23 1 2 0 0 0 97 2 103
2014 PM-07 67 20 7 7 0 0 0 87 7 15
2011 PM 65 27 5 2 1 0 0 92 3 985
2011 PM-02 70 24 5 0 0 0 0 94 1 201
2011 PM-03 65 27 5 1 1 0 0 92 3 235
2011 PM-04 61 30 7 3 0 0 0 91 3 169
2011 PM-05 63 28 5 4 1 0 0 90 5 176
2011 PM-06 67 25 5 2 1 0 0 91 3 175
2011 PM-07 48 43 0 10 0 0 0 90 10 21

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 38 5 5 2 0 0 88 6 942
2017 PM-02 52 34 6 6 1 1 0 87 6 171
2017 PM-03 42 42 6 8 1 1 0 85 9 242
2017 PM-04 43 43 5 4 5 0 0 86 9 193
2017 PM-05 58 33 6 2 1 0 0 91 3 173
2017 PM-06 60 34 2 4 0 0 0 94 4 130
2017 PM-07 57 29 9 0 5 0 0 86 5 21
2014 PM 48 39 7 4 2 0 0 87 6 813
2014 PM-02 54 38 4 2 1 0 0 92 3 176
2014 PM-03 48 41 6 4 1 0 0 89 5 218
2014 PM-04 43 38 11 4 3 0 0 81 7 151
2014 PM-05 39 45 10 5 2 0 0 83 7 139
2014 PM-06 52 38 4 6 0 0 0 90 6 103
2014 PM-07 67 13 13 7 0 0 0 80 7 15
2011 PM 48 38 8 5 2 0 0 86 6 985
2011 PM-02 53 34 6 5 2 0 0 87 7 201
2011 PM-03 51 38 6 5 0 0 0 89 5 235
2011 PM-04 43 41 9 4 2 1 0 85 6 169
2011 PM-05 44 38 11 6 2 0 0 81 8 176
2011 PM-06 46 40 8 3 2 1 0 86 6 175
2011 PM-07 48 48 0 5 0 0 0 95 5 21

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 36 11 6 4 0 0 79 10 940
2017 PM-02 39 37 13 8 4 0 0 76 11 170
2017 PM-03 37 36 11 10 6 0 0 74 15 242
2017 PM-04 39 37 13 7 4 0 0 77 10 192
2017 PM-05 50 35 10 3 2 0 0 85 5 173
2017 PM-06 56 31 8 2 2 0 0 87 5 130
2017 PM-07 54 23 18 0 5 0 0 77 5 21
2014 PM 37 37 14 9 3 0 0 74 12 813
2014 PM-02 38 32 19 8 3 0 0 71 11 176
2014 PM-03 39 36 12 8 4 0 0 75 12 218
2014 PM-04 32 41 13 9 5 0 0 73 14 151
2014 PM-05 34 42 13 7 4 1 0 76 11 139
2014 PM-06 41 37 14 9 0 0 0 78 9 103
2014 PM-07 60 13 0 20 0 7 0 79 21 15
2011 PM 39 35 15 8 4 0 0 74 11 983
2011 PM-02 34 37 18 6 6 1 0 71 12 200
2011 PM-03 35 42 12 8 3 0 0 77 11 235
2011 PM-04 38 36 15 6 5 0 0 74 11 169
2011 PM-05 47 27 14 9 3 1 0 75 11 175
2011 PM-06 43 30 15 9 3 0 0 73 11 175
2011 PM-07 52 19 19 10 0 0 0 71 10 21

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 42 10 8 4 0 0 78 12 941
2017 PM-02 33 39 13 10 5 0 0 72 15 171
2017 PM-03 29 42 12 11 6 0 0 71 17 242
2017 PM-04 33 47 8 9 3 0 0 80 12 193
2017 PM-05 46 39 10 4 1 0 0 85 5 173
2017 PM-06 48 38 5 7 2 0 0 86 8 130
2017 PM-07 47 29 15 5 5 0 0 76 10 20
2014 PM 30 42 13 10 4 0 0 72 14 813
2014 PM-02 31 37 18 12 3 0 0 68 14 176
2014 PM-03 30 42 13 10 4 0 0 73 14 218
2014 PM-04 27 42 15 10 5 0 0 69 15 151
2014 PM-05 26 50 13 7 4 0 0 76 11 139
2014 PM-06 38 42 7 10 4 0 0 80 14 103
2014 PM-07 47 27 0 20 7 0 0 73 27 15
2011 PM 31 39 13 12 5 0 0 70 17 984
2011 PM-02 24 39 18 12 5 0 0 64 18 201
2011 PM-03 28 45 10 14 3 0 0 73 17 235
2011 PM-04 31 37 16 11 4 1 0 68 15 169
2011 PM-05 38 34 13 9 6 0 0 72 15 175
2011 PM-06 34 37 11 14 5 0 0 70 19 175
2011 PM-07 43 33 5 14 5 0 0 76 19 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 27 13 7 3 2 0 75 11 941
2017 PM-02 37 34 14 10 5 1 1 71 15 171
2017 PM-03 41 27 15 9 4 3 1 70 14 242
2017 PM-04 47 22 19 5 4 3 0 71 10 193
2017 PM-05 56 24 9 7 1 2 1 82 8 172
2017 PM-06 57 28 8 4 2 1 0 86 5 130
2017 PM-07 54 14 9 18 5 0 0 68 23 21
2014 PM 44 27 16 8 3 3 0 73 11 813
2014 PM-02 35 30 18 7 2 7 1 71 10 176
2014 PM-03 44 29 14 10 2 1 0 74 12 218
2014 PM-04 43 25 19 9 3 1 0 68 12 151
2014 PM-05 47 29 13 5 4 2 0 78 9 139
2014 PM-06 52 22 12 7 5 2 0 76 12 103
2014 PM-07 67 13 13 0 0 7 0 86 0 15
2011 PM 46 22 14 9 4 4 0 71 14 984
2011 PM-02 40 26 10 9 8 6 0 71 18 201
2011 PM-03 44 24 15 10 3 4 0 71 13 235
2011 PM-04 43 20 20 9 4 4 0 65 14 169
2011 PM-05 55 19 12 10 2 2 0 75 12 175
2011 PM-06 47 21 13 9 5 5 1 72 14 175
2011 PM-07 57 14 19 10 0 0 0 71 10 21
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 33 10 6 4 1 0 80 10 942
2017 PM-02 43 33 11 8 6 1 0 76 13 171
2017 PM-03 45 33 11 4 6 1 0 79 10 243
2017 PM-04 40 35 12 9 2 1 0 76 12 193
2017 PM-05 49 33 7 4 4 1 1 84 9 173
2017 PM-06 59 30 5 2 2 1 0 90 5 129
2017 PM-07 32 34 23 5 0 0 6 70 5 21
2014 PM 45 31 11 8 4 1 0 77 12 813
2014 PM-02 47 26 16 8 3 0 0 73 12 176
2014 PM-03 44 30 11 8 5 2 0 76 13 218
2014 PM-04 45 32 8 10 4 1 0 78 14 151
2014 PM-05 44 36 10 4 4 1 0 81 9 139
2014 PM-06 49 31 8 9 3 0 0 80 12 103
2014 PM-07 53 33 0 7 0 7 0 93 7 15
2011 PM 39 34 11 9 5 1 0 75 15 985
2011 PM-02 36 33 13 11 6 0 0 70 18 201
2011 PM-03 39 37 9 9 6 1 0 76 15 235
2011 PM-04 36 37 11 9 5 2 0 75 15 169
2011 PM-05 44 31 11 11 3 1 0 75 14 176
2011 PM-06 40 34 11 7 6 2 0 75 13 175
2011 PM-07 57 38 0 5 0 0 0 95 5 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 35 8 9 5 0 0 77 14 941
2017 PM-02 37 36 8 11 7 0 0 73 19 171
2017 PM-03 45 28 11 8 8 0 0 73 17 243
2017 PM-04 34 42 9 10 5 0 0 76 16 193
2017 PM-05 42 38 9 8 3 1 0 80 11 173
2017 PM-06 56 33 5 5 2 0 0 88 7 128
2017 PM-07 49 37 5 5 5 0 0 86 9 21
2014 PM 40 35 11 9 5 0 0 75 14 812
2014 PM-02 44 30 16 9 2 0 0 73 11 176
2014 PM-03 42 30 9 11 7 0 0 72 19 217
2014 PM-04 38 38 9 11 5 0 0 75 16 151
2014 PM-05 34 48 10 4 4 0 0 83 7 139
2014 PM-06 42 38 12 7 1 0 0 80 8 103
2014 PM-07 53 33 7 7 0 0 0 87 7 15
2011 PM 36 34 10 13 7 0 0 70 20 984
2011 PM-02 37 32 9 13 8 0 0 69 21 201
2011 PM-03 31 37 11 13 8 0 0 68 21 234
2011 PM-04 34 37 9 10 9 1 0 71 19 169
2011 PM-05 42 29 12 12 5 0 0 71 17 176
2011 PM-06 36 35 9 15 5 0 0 71 20 175
2011 PM-07 48 33 10 5 5 0 0 81 10 21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 31 10 7 4 0 0 78 12 943
2017 PM-02 39 36 7 13 6 0 0 75 18 171
2017 PM-03 50 25 11 6 6 1 0 76 12 243
2017 PM-04 46 31 11 9 3 0 0 76 12 193
2017 PM-05 47 34 9 6 4 0 0 81 10 173
2017 PM-06 58 28 8 3 3 1 0 86 6 130
2017 PM-07 49 28 18 5 0 0 0 77 5 21
2014 PM 44 32 10 8 5 0 0 76 13 813
2014 PM-02 44 32 12 7 5 0 0 76 12 176
2014 PM-03 46 31 9 9 5 0 0 77 14 218
2014 PM-04 39 32 11 11 8 0 0 71 19 151
2014 PM-05 45 30 10 9 4 1 1 76 14 139
2014 PM-06 49 35 9 3 4 0 1 84 7 103
2014 PM-07 53 40 0 7 0 0 0 93 7 15

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 35 13 10 5 4 0 71 16 940
2017 PM-02 33 30 12 16 5 4 0 66 22 171
2017 PM-03 31 30 17 12 6 4 0 64 18 241
2017 PM-04 27 39 19 7 4 4 0 69 12 192
2017 PM-05 37 38 9 9 2 6 0 79 11 173
2017 PM-06 38 42 8 7 5 1 0 80 12 130
2017 PM-07 40 32 14 9 5 0 0 73 14 21
2014 PM 30 36 12 11 5 5 0 70 17 811
2014 PM-02 31 37 14 8 4 6 0 72 13 176
2014 PM-03 32 34 10 11 6 7 0 71 19 218
2014 PM-04 27 35 13 13 6 5 0 66 20 151
2014 PM-05 24 41 15 12 4 4 0 68 16 138
2014 PM-06 32 37 12 13 5 2 0 70 18 103
2014 PM-07 47 33 7 7 0 7 0 86 7 15
2011 PM 23 34 17 13 8 5 0 60 22 985
2011 PM-02 19 37 15 14 8 5 0 60 24 201
2011 PM-03 24 30 16 15 8 7 0 58 24 235
2011 PM-04 19 37 22 12 6 4 0 58 19 169
2011 PM-05 24 35 17 11 7 5 0 62 20 176
2011 PM-06 25 33 16 12 11 2 0 60 24 175
2011 PM-07 33 43 10 14 0 0 0 76 14 21

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 36 14 15 7 1 0 63 23 941
2017 PM-02 28 32 16 13 10 1 0 60 23 171
2017 PM-03 25 32 15 18 10 1 0 57 28 243
2017 PM-04 23 39 15 15 7 1 0 62 23 192
2017 PM-05 30 40 12 15 1 2 0 72 17 172
2017 PM-06 31 39 9 17 5 0 0 70 21 130
2017 PM-07 29 28 25 9 9 0 0 57 18 21
2014 PM 24 35 16 15 9 1 0 60 24 812
2014 PM-02 25 30 19 16 8 2 0 56 24 176
2014 PM-03 26 34 12 16 10 2 0 62 26 218
2014 PM-04 19 40 19 14 9 1 0 59 23 151
2014 PM-05 20 38 19 16 7 0 0 58 24 139
2014 PM-06 28 40 13 10 10 0 0 68 19 103
2014 PM-07 40 20 13 20 7 0 0 60 27 15
2011 PM 19 33 18 18 10 1 0 53 29 985
2011 PM-02 14 34 21 18 12 1 0 48 31 201
2011 PM-03 22 33 17 18 8 2 0 56 26 235
2011 PM-04 20 31 20 21 8 1 0 51 29 169
2011 PM-05 20 34 17 17 11 1 0 54 29 176
2011 PM-06 22 31 17 17 13 0 0 53 30 175
2011 PM-07 29 43 14 10 5 0 0 71 14 21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 35 20 18 10 2 0 52 28 941
2017 PM-02 16 33 19 17 11 4 0 51 29 171
2017 PM-03 15 31 21 20 11 1 0 47 32 242
2017 PM-04 12 35 20 21 11 0 0 48 32 193
2017 PM-05 18 40 16 16 6 4 1 61 23 173
2017 PM-06 16 41 20 15 7 2 0 57 23 129
2017 PM-07 9 25 48 5 14 0 0 34 18 21
2014 PM 13 34 17 22 11 2 0 48 34 812
2014 PM-02 16 28 21 21 11 4 0 46 32 176
2014 PM-03 14 31 15 25 12 2 0 47 38 218
2014 PM-04 14 32 19 22 11 3 0 48 33 151
2014 PM-05 10 39 17 21 13 1 0 49 34 139
2014 PM-06 12 39 16 22 9 2 0 51 32 103
2014 PM-07 13 47 20 20 0 0 0 60 20 15
2011 PM 7 34 18 26 13 2 0 42 40 983
2011 PM-02 6 31 19 25 17 2 0 38 43 201
2011 PM-03 7 35 20 25 10 3 0 44 36 235
2011 PM-04 8 34 20 28 8 2 0 42 37 167
2011 PM-05 7 34 18 26 14 2 0 42 40 176
2011 PM-06 7 35 13 30 15 1 0 42 45 175
2011 PM-07 5 43 10 24 14 5 0 50 40 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 30 16 16 12 4 0 55 28 943
2017 PM-02 23 26 18 16 14 4 0 51 31 171
2017 PM-03 21 28 16 17 13 5 0 51 32 243
2017 PM-04 17 30 19 15 14 4 0 50 30 193
2017 PM-05 25 31 15 14 8 6 0 60 24 173
2017 PM-06 28 35 14 16 6 1 0 63 23 130
2017 PM-07 20 38 14 14 14 0 0 58 28 21
2014 PM 16 31 18 17 12 7 0 50 31 812
2014 PM-02 16 25 23 19 8 8 0 45 30 176
2014 PM-03 14 30 16 16 16 8 0 48 35 218
2014 PM-04 14 29 18 19 13 7 0 46 34 151
2014 PM-05 15 35 20 14 8 8 0 55 23 139
2014 PM-06 20 36 16 13 12 3 0 58 26 103
2014 PM-07 20 33 20 20 7 0 0 53 27 15
2011 PM 14 34 18 17 11 6 0 51 30 982
2011 PM-02 13 26 19 18 14 9 0 44 36 201
2011 PM-03 10 38 20 15 11 6 0 51 28 234
2011 PM-04 11 35 18 19 12 5 0 49 32 167
2011 PM-05 18 34 15 20 10 3 1 53 31 176
2011 PM-06 17 34 19 15 9 6 0 55 25 175
2011 PM-07 19 43 14 14 10 0 0 62 24 21

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 37 15 20 11 2 0 53 31 942
2017 PM-02 18 34 17 16 11 3 0 54 29 171
2017 PM-03 14 35 14 21 16 0 0 49 37 243
2017 PM-04 11 37 14 22 13 2 0 49 36 193
2017 PM-05 19 37 16 21 5 4 0 58 26 172
2017 PM-06 13 47 13 18 7 2 0 61 26 130
2017 PM-07 9 36 28 14 14 0 0 45 28 21
2014 PM 14 33 15 24 12 1 0 48 36 812
2014 PM-02 17 34 13 23 9 3 0 52 34 176
2014 PM-03 15 30 15 25 14 1 0 45 39 218
2014 PM-04 10 30 16 29 13 2 0 41 43 151
2014 PM-05 11 34 21 22 10 1 0 46 33 139
2014 PM-06 19 42 14 15 12 0 0 60 26 103
2014 PM-07 13 40 13 27 7 0 0 53 33 15
2011 PM 9 36 15 24 15 1 0 46 39 982
2011 PM-02 11 33 13 29 16 1 0 43 44 200
2011 PM-03 7 36 18 23 14 2 0 44 38 235
2011 PM-04 9 40 16 20 15 0 0 49 35 167
2011 PM-05 10 36 11 23 18 1 0 47 41 176
2011 PM-06 9 37 15 23 15 1 0 47 38 175
2011 PM-07 14 48 19 10 10 0 0 62 19 21
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 41 11 12 6 0 0 71 18 941
2017 PM-02 33 34 12 12 8 1 0 68 20 171
2017 PM-03 25 40 12 14 9 0 0 66 22 241
2017 PM-04 27 44 9 13 7 0 0 71 20 193
2017 PM-05 28 47 9 11 3 1 0 76 15 173
2017 PM-06 34 46 8 11 1 0 0 80 11 130
2017 PM-07 48 11 28 9 5 0 0 58 14 21
2014 PM 24 41 12 16 6 0 0 65 22 813
2014 PM-02 29 37 15 14 4 0 1 66 18 176
2014 PM-03 26 39 11 16 8 0 0 65 24 218
2014 PM-04 22 42 15 13 9 0 0 64 22 151
2014 PM-05 16 50 12 19 4 0 0 66 22 139
2014 PM-06 24 43 10 16 7 0 0 67 23 103
2014 PM-07 20 53 0 20 7 0 0 73 27 15
2011 PM 22 41 14 16 8 0 0 63 23 984
2011 PM-02 21 43 12 14 9 0 0 65 23 201
2011 PM-03 23 43 14 16 5 0 0 66 21 235
2011 PM-04 24 41 9 17 8 1 0 65 26 169
2011 PM-05 24 37 18 15 6 0 0 61 21 175
2011 PM-06 15 39 16 17 12 0 0 55 29 175
2011 PM-07 29 29 24 19 0 0 0 57 19 21

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 45 10 15 6 0 0 69 21 942
2017 PM-02 23 40 15 16 6 0 0 63 22 171
2017 PM-03 21 42 8 20 10 0 0 63 30 242
2017 PM-04 20 49 11 12 8 0 0 70 20 193
2017 PM-05 33 45 5 12 4 0 0 79 16 173
2017 PM-06 28 50 10 10 2 0 0 78 12 130
2017 PM-07 23 40 18 18 0 0 0 63 18 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 22 18 25 13 10 1 36 44 943
2017 PM-02 11 16 16 33 16 8 0 29 54 171
2017 PM-03 10 19 16 27 16 12 1 33 48 243
2017 PM-04 7 19 18 22 17 14 3 32 47 193
2017 PM-05 12 24 21 21 9 13 2 42 34 173
2017 PM-06 8 39 18 23 8 3 1 49 33 130
2017 PM-07 9 34 20 23 9 5 0 45 34 21
2014 PM 9 23 20 25 14 7 2 35 43 813
2014 PM-02 11 23 18 23 17 7 1 37 43 176
2014 PM-03 11 17 18 27 15 9 2 32 48 218
2014 PM-04 5 20 21 26 17 10 1 28 48 151
2014 PM-05 6 24 25 25 12 4 3 32 40 139
2014 PM-06 13 35 18 21 9 4 0 50 31 103
2014 PM-07 13 53 7 7 0 20 0 83 8 15

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 36 11 11 6 0 0 72 17 942
2017 PM-02 29 36 13 13 10 0 0 65 22 171
2017 PM-03 35 33 11 12 8 1 0 69 20 243
2017 PM-04 28 44 11 12 4 0 0 72 16 193
2017 PM-05 39 35 10 11 4 0 0 74 16 173
2017 PM-06 47 32 10 8 2 0 0 79 11 129
2017 PM-07 43 25 23 9 0 0 0 68 9 21
2014 PM 35 37 10 12 6 0 0 72 18 812
2014 PM-02 43 31 13 10 3 0 0 74 13 175
2014 PM-03 35 35 10 11 9 0 0 71 20 218
2014 PM-04 28 44 11 11 6 0 0 72 17 151
2014 PM-05 33 36 12 13 6 1 0 70 19 139
2014 PM-06 35 39 7 17 2 0 0 74 19 103
2014 PM-07 47 40 7 7 0 0 0 87 7 15
2011 PM 31 38 12 12 6 0 0 69 19 985
2011 PM-02 30 36 13 14 7 0 0 66 21 201
2011 PM-03 36 36 9 12 7 0 0 72 19 235
2011 PM-04 28 39 12 13 6 1 0 68 19 169
2011 PM-05 33 38 14 11 4 0 0 71 15 176
2011 PM-06 27 39 14 13 6 1 0 67 20 175
2011 PM-07 29 52 10 10 0 0 0 81 10 21

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 40 14 11 5 2 3 68 18 510
2017 PM-02 17 47 11 14 9 1 0 65 24 98
2017 PM-03 27 34 14 10 6 1 7 67 18 94
2017 PM-04 20 42 20 12 3 1 1 64 15 65
2017 PM-05 23 39 16 8 6 4 5 67 15 121
2017 PM-06 30 38 10 13 2 3 4 73 16 106
2017 PM-07 34 40 11 11 5 0 0 73 16 18
2014 PM 24 40 13 13 5 2 3 67 19 457
2014 PM-02 23 43 15 13 3 2 2 69 16 101
2014 PM-03 24 44 10 10 7 3 2 71 18 87
2014 PM-04 26 33 14 16 6 3 2 62 23 64
2014 PM-05 18 41 16 13 4 1 6 64 19 93
2014 PM-06 27 37 14 13 4 0 3 67 18 91
2014 PM-07 43 43 0 7 0 0 7 92 8 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 40 10 14 5 1 1 71 19 942
2017 PM-02 26 40 16 11 8 0 0 65 19 170
2017 PM-03 30 36 10 18 5 0 1 67 23 243
2017 PM-04 23 46 8 16 5 1 1 71 21 193
2017 PM-05 33 40 10 13 3 1 0 74 16 173
2017 PM-06 39 41 8 8 3 1 1 81 12 130
2017 PM-07 29 57 0 9 5 0 0 86 14 21
2014 PM 26 46 10 14 4 0 0 72 18 813
2014 PM-02 26 46 11 16 2 0 0 71 18 176
2014 PM-03 27 42 9 15 6 0 0 70 21 218
2014 PM-04 20 47 14 15 5 0 0 67 19 151
2014 PM-05 25 49 10 13 4 0 0 73 16 139
2014 PM-06 33 48 5 13 1 0 0 81 14 103
2014 PM-07 27 67 7 0 0 0 0 93 0 15
2011 PM 28 41 10 14 6 0 1 70 20 985
2011 PM-02 26 40 8 18 6 0 0 66 25 201
2011 PM-03 20 43 13 14 9 0 0 64 23 235
2011 PM-04 25 44 9 16 4 0 1 71 20 169
2011 PM-05 34 39 7 14 6 1 0 73 20 176
2011 PM-06 38 38 10 10 4 0 1 76 14 175
2011 PM-07 29 57 10 0 5 0 0 86 5 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 36 10 15 5 4 0 68 21 943
2017 PM-02 22 33 13 19 5 7 1 60 26 171
2017 PM-03 23 30 12 22 9 5 0 56 32 243
2017 PM-04 26 38 12 14 5 5 0 66 21 193
2017 PM-05 37 40 7 9 3 3 1 81 12 173
2017 PM-06 41 42 6 5 4 2 0 84 9 130
2017 PM-07 48 43 0 9 0 0 0 91 9 21
2014 PM 34 32 13 13 5 2 0 67 19 813
2014 PM-02 29 30 18 18 2 2 0 61 21 176
2014 PM-03 32 31 15 12 8 1 0 64 20 218
2014 PM-04 27 34 14 14 7 4 1 64 21 151
2014 PM-05 36 38 10 9 5 2 0 75 14 139
2014 PM-06 49 27 8 10 5 2 0 77 15 103
2014 PM-07 60 40 0 0 0 0 0 100 0 15
2011 PM 31 32 13 14 7 2 1 65 22 985
2011 PM-02 21 28 18 19 10 2 0 51 31 201
2011 PM-03 21 33 18 17 7 3 1 57 24 235
2011 PM-04 32 34 9 17 5 2 1 68 22 169
2011 PM-05 38 31 12 11 7 2 0 69 18 176
2011 PM-06 46 35 4 7 7 1 0 82 14 175
2011 PM-07 48 33 14 5 0 0 0 81 5 21

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 41 13 20 7 0 0 60 27 943
2017 PM-02 18 42 11 21 7 0 0 60 29 171
2017 PM-03 14 35 14 26 10 0 0 50 36 243
2017 PM-04 16 43 13 21 6 1 0 60 27 193
2017 PM-05 23 42 12 18 5 0 0 65 23 173
2017 PM-06 23 48 12 11 5 0 1 71 17 130
2017 PM-07 14 38 29 9 9 0 0 52 18 21
2014 PM 15 38 14 25 8 0 0 53 33 813
2014 PM-02 14 38 11 30 7 0 0 52 37 176
2014 PM-03 10 42 12 27 9 0 0 52 36 218
2014 PM-04 13 35 19 25 8 0 1 48 33 151
2014 PM-05 20 40 15 19 6 0 0 60 25 139
2014 PM-06 22 37 16 15 8 1 0 60 24 103
2014 PM-07 27 33 13 20 7 0 0 60 27 15
2011 PM 21 44 13 16 5 0 0 65 21 983
2011 PM-02 18 41 11 24 7 0 0 59 31 200
2011 PM-03 15 45 13 21 6 0 0 60 26 234
2011 PM-04 24 44 12 17 3 0 0 69 20 169
2011 PM-05 26 45 13 10 5 0 1 71 15 176
2011 PM-06 28 41 17 8 6 0 0 69 14 175
2011 PM-07 29 38 24 5 5 0 0 67 10 21

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 35 5 5 1 0 0 89 6 941
2017 PM-02 46 41 5 7 2 0 0 86 8 170
2017 PM-03 49 36 7 6 2 0 0 85 8 242
2017 PM-04 53 35 5 5 2 0 0 88 7 193
2017 PM-05 62 30 3 5 0 1 0 92 5 173
2017 PM-06 69 30 1 0 0 0 0 99 0 130
2017 PM-07 57 34 5 0 5 0 0 91 5 21
2014 PM 53 37 5 4 1 0 0 90 5 813
2014 PM-02 58 31 4 5 1 0 0 89 6 176
2014 PM-03 50 41 6 1 1 0 0 92 2 218
2014 PM-04 45 42 5 7 2 0 0 87 9 151
2014 PM-05 55 36 4 4 1 0 0 91 6 139
2014 PM-06 61 33 2 3 1 0 0 94 4 103
2014 PM-07 60 20 13 7 0 0 0 80 7 15
2011 PM 52 35 6 5 1 0 0 88 6 984
2011 PM-02 55 36 3 4 2 0 0 91 6 201
2011 PM-03 49 35 9 6 0 0 0 85 6 235
2011 PM-04 45 41 7 6 1 0 0 86 7 169
2011 PM-05 53 34 7 5 1 0 0 87 6 175
2011 PM-06 59 29 6 5 1 0 0 88 6 175
2011 PM-07 71 19 0 5 5 0 0 90 10 21

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 35 4 4 1 0 0 91 5 941
2017 PM-02 50 37 8 4 1 0 0 88 4 170
2017 PM-03 48 41 2 8 1 0 0 89 9 242
2017 PM-04 58 34 3 4 1 0 0 92 5 193
2017 PM-05 61 33 3 2 0 0 0 94 2 173
2017 PM-06 71 27 2 1 0 0 0 98 1 130
2017 PM-07 61 34 0 5 0 0 0 95 5 21
2014 PM 54 35 3 6 1 0 0 89 7 812
2014 PM-02 56 32 3 6 2 0 0 89 8 176
2014 PM-03 56 34 5 5 0 0 0 90 5 218
2014 PM-04 45 41 5 8 1 0 0 86 9 150
2014 PM-05 52 40 1 7 0 0 0 91 7 139
2014 PM-06 60 31 3 6 0 0 0 91 6 103
2014 PM-07 53 33 0 13 0 0 0 87 13 15
2011 PM 53 38 4 3 1 0 0 92 5 983
2011 PM-02 51 41 3 4 3 0 1 91 6 200
2011 PM-03 52 40 4 3 1 0 0 92 4 234
2011 PM-04 47 44 5 2 2 0 0 92 4 169
2011 PM-05 55 35 4 5 1 0 0 90 6 176
2011 PM-06 61 31 3 4 1 0 0 92 5 175
2011 PM-07 67 33 0 0 0 0 0 100 0 21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 37 18 19 7 1 0 55 27 943
2017 PM-02 19 32 17 23 7 1 0 52 31 171
2017 PM-03 14 34 18 22 10 1 0 49 33 243
2017 PM-04 16 36 18 20 7 1 0 53 28 193
2017 PM-05 18 48 11 16 3 2 0 68 20 173
2017 PM-06 18 39 24 12 5 2 0 58 18 130
2017 PM-07 25 18 29 18 9 0 0 43 27 21
2014 PM 18 34 16 20 9 2 0 53 30 813
2014 PM-02 17 33 20 17 8 4 0 52 27 176
2014 PM-03 19 31 12 25 11 2 0 51 36 218
2014 PM-04 15 32 19 24 9 2 0 48 33 151
2014 PM-05 16 43 15 14 11 1 0 59 26 139
2014 PM-06 21 36 18 19 6 0 0 57 25 103
2014 PM-07 47 40 0 13 0 0 0 87 13 15
2011 PM 15 36 19 18 10 1 0 52 29 983
2011 PM-02 12 33 15 24 15 2 1 45 39 200
2011 PM-03 12 41 21 20 6 0 0 53 26 234
2011 PM-04 16 34 17 20 11 2 0 51 31 169
2011 PM-05 23 33 19 13 12 0 0 56 25 176
2011 PM-06 15 38 22 13 10 1 1 54 24 175
2011 PM-07 14 48 19 14 5 0 0 62 19 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 35 14 16 11 1 1 59 27 942
2017 PM-02 23 34 14 14 13 1 1 58 28 171
2017 PM-03 16 35 16 16 16 1 0 52 32 243
2017 PM-04 17 31 18 21 9 1 1 50 31 192
2017 PM-05 28 41 8 15 7 1 1 70 22 173
2017 PM-06 32 33 12 13 8 0 2 66 22 130
2017 PM-07 25 38 14 14 9 0 0 63 23 21
2014 PM 24 33 13 16 11 2 1 58 28 812
2014 PM-02 24 24 14 23 11 3 1 50 35 176
2014 PM-03 20 34 13 17 12 2 0 56 30 218
2014 PM-04 19 36 17 17 11 1 1 56 28 151
2014 PM-05 23 40 13 10 12 1 1 64 22 138
2014 PM-06 30 35 10 12 10 3 1 68 22 103
2014 PM-07 60 20 13 0 7 0 0 80 7 15
2011 PM 17 32 15 19 15 1 1 50 35 983
2011 PM-02 9 31 13 23 23 1 2 40 46 200
2011 PM-03 18 28 17 22 12 3 1 47 36 234
2011 PM-04 17 33 13 19 17 1 1 50 37 169
2011 PM-05 20 37 15 14 13 1 0 57 27 176
2011 PM-06 21 33 12 18 13 1 3 56 32 175
2011 PM-07 29 29 29 10 0 0 5 60 10 21

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 41 8 10 3 0 0 80 12 941
2017 PM-02 31 41 8 15 5 0 0 73 19 171
2017 PM-03 31 42 10 12 5 0 0 73 17 241
2017 PM-04 33 46 9 10 1 0 0 79 12 193
2017 PM-05 48 39 6 6 1 0 0 87 6 173
2017 PM-06 55 38 3 4 1 0 0 92 5 130
2017 PM-07 63 32 0 5 0 0 0 95 5 21
2014 PM 25 49 9 10 6 0 0 74 17 812
2014 PM-02 21 51 11 10 8 0 0 71 18 176
2014 PM-03 23 46 10 14 7 0 0 69 21 217
2014 PM-04 20 52 11 10 7 0 0 73 17 151
2014 PM-05 28 54 7 8 3 1 0 82 11 139
2014 PM-06 39 43 8 7 4 0 0 81 11 103
2014 PM-07 47 33 0 13 7 0 0 80 20 15
2011 PM 32 44 9 10 5 0 0 76 15 985
2011 PM-02 21 52 11 12 4 0 0 73 16 201
2011 PM-03 31 46 10 10 3 0 0 77 13 235
2011 PM-04 32 46 7 11 5 0 0 78 15 169
2011 PM-05 41 37 7 9 6 0 0 78 15 176
2011 PM-06 38 36 8 11 6 0 0 74 18 175
2011 PM-07 38 38 10 14 0 0 0 76 14 21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 36 10 8 3 0 0 78 12 939
2017 PM-02 37 37 12 10 3 0 0 74 13 169
2017 PM-03 37 36 11 11 4 0 0 73 16 242
2017 PM-04 39 36 10 10 5 0 0 76 14 193
2017 PM-05 50 35 9 5 1 0 0 85 6 173
2017 PM-06 54 32 9 5 1 0 0 86 5 130
2017 PM-07 55 31 5 0 10 0 0 86 10 20
2014 PM 37 38 10 9 6 0 0 74 15 813
2014 PM-02 37 37 11 11 4 0 0 74 15 176
2014 PM-03 39 34 11 10 7 0 0 73 16 218
2014 PM-04 31 43 10 8 8 0 0 74 16 151
2014 PM-05 33 43 12 9 3 0 0 76 12 139
2014 PM-06 43 36 8 8 6 0 0 79 14 103
2014 PM-07 40 27 0 20 13 0 0 67 33 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 39 11 10 4 0 0 76 14 941
2017 PM-02 34 39 13 10 4 0 0 73 14 171
2017 PM-03 30 42 11 11 5 0 0 72 16 241
2017 PM-04 34 39 10 11 6 0 0 72 17 193
2017 PM-05 40 39 11 9 1 0 0 79 10 173
2017 PM-06 49 34 7 8 2 0 0 84 9 130
2017 PM-07 37 43 6 14 0 0 0 80 14 21
2014 PM 34 39 14 9 5 0 0 72 14 812
2014 PM-02 36 39 18 3 4 0 0 75 7 175
2014 PM-03 34 38 14 7 7 0 0 72 14 218
2014 PM-04 32 37 14 11 6 0 0 69 17 151
2014 PM-05 29 42 14 14 1 0 0 71 14 139
2014 PM-06 36 39 10 12 4 0 0 75 16 103
2014 PM-07 53 13 13 20 0 0 0 67 20 15
2011 PM 35 41 11 10 3 0 0 76 14 982
2011 PM-02 32 41 12 11 3 0 0 74 15 201
2011 PM-03 32 44 9 11 4 1 0 77 15 234
2011 PM-04 37 38 12 8 3 0 1 76 11 169
2011 PM-05 40 36 11 11 2 0 0 76 13 175
2011 PM-06 31 43 11 10 5 1 0 74 15 174
2011 PM-07 43 33 14 5 5 0 0 76 10 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 45 16 9 3 2 0 72 12 943
2017 PM-02 19 46 18 10 5 2 0 66 15 171
2017 PM-03 19 46 17 11 4 2 0 67 16 243
2017 PM-04 19 47 16 13 3 2 0 67 17 193
2017 PM-05 35 42 14 5 1 2 0 79 7 173
2017 PM-06 38 42 15 2 1 2 0 81 3 130
2017 PM-07 25 52 23 0 0 0 0 77 0 21

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 37 9 10 6 0 0 75 16 941
2017 PM-02 38 32 12 9 9 1 0 70 18 170
2017 PM-03 38 39 8 7 8 0 1 77 15 242
2017 PM-04 39 37 6 14 4 0 0 76 18 193
2017 PM-05 38 40 9 11 3 0 0 77 13 173
2017 PM-06 35 39 9 11 6 0 0 73 18 130
2017 PM-07 23 50 9 14 5 0 0 73 18 21
2014 PM 33 38 10 13 6 0 0 71 19 813
2014 PM-02 30 39 9 15 7 0 0 69 22 176
2014 PM-03 36 36 10 11 6 1 0 73 18 218
2014 PM-04 34 35 14 11 6 0 0 69 17 151
2014 PM-05 30 43 10 11 6 0 0 74 16 139
2014 PM-06 34 36 10 15 6 0 0 70 20 103
2014 PM-07 33 40 0 20 7 0 0 73 27 15
2011 PM 36 38 10 11 4 0 0 75 16 984
2011 PM-02 29 43 7 15 4 0 1 73 19 201
2011 PM-03 40 39 11 7 3 0 0 79 10 235
2011 PM-04 40 31 12 13 4 0 1 71 17 169
2011 PM-05 41 34 10 11 3 0 0 75 15 176
2011 PM-06 30 42 10 10 7 1 0 73 17 174
2011 PM-07 33 38 0 14 14 0 0 71 29 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 27 11 15 12 1 2 61 28 941
2017 PM-02 34 30 12 15 8 1 0 65 23 170
2017 PM-03 35 22 10 15 14 0 3 59 30 242
2017 PM-04 36 25 11 15 10 1 2 62 26 193
2017 PM-05 28 31 9 18 12 1 1 60 31 173
2017 PM-06 23 31 15 9 16 0 6 58 27 130
2017 PM-07 5 28 18 27 23 0 0 32 49 21
2014 PM 29 30 8 18 13 0 1 60 31 813
2014 PM-02 30 36 11 16 8 1 0 66 23 176
2014 PM-03 38 29 6 13 13 1 0 68 26 218
2014 PM-04 30 30 5 20 13 1 1 61 33 151
2014 PM-05 25 30 12 19 14 0 1 55 33 139
2014 PM-06 16 26 10 26 18 0 3 44 46 103
2014 PM-07 20 13 7 7 33 0 20 42 50 15
2011 PM 28 28 7 18 17 0 1 57 36 985
2011 PM-02 29 32 6 19 12 0 1 62 31 201
2011 PM-03 31 36 7 14 11 1 1 68 25 235
2011 PM-04 31 31 3 20 15 0 1 62 35 169
2011 PM-05 30 18 9 21 21 1 1 48 43 176
2011 PM-06 17 23 11 19 27 0 3 41 47 175
2011 PM-07 10 24 10 29 24 0 5 35 55 21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 37 23 12 8 0 0 57 20 943
2017 PM-02 26 42 17 9 4 0 2 70 13 171
2017 PM-03 26 39 19 8 7 0 0 66 16 243
2017 PM-04 17 40 24 14 5 0 0 57 19 193
2017 PM-05 14 34 31 11 10 0 0 48 21 173
2017 PM-06 8 31 25 21 15 0 0 39 36 130
2017 PM-07 4 9 45 32 9 0 0 14 41 21
2014 PM 18 32 27 15 8 0 0 50 24 813
2014 PM-02 24 31 28 13 4 0 0 55 17 176
2014 PM-03 20 36 27 11 5 0 0 56 17 218
2014 PM-04 13 38 24 15 9 0 1 52 24 151
2014 PM-05 20 26 27 17 9 0 0 46 26 139
2014 PM-06 7 28 26 21 17 0 0 35 39 103
2014 PM-07 7 0 33 33 27 0 0 7 60 15
2011 PM 16 32 26 16 10 0 0 48 26 981
2011 PM-02 17 34 28 15 5 0 0 52 20 201
2011 PM-03 19 37 26 10 9 0 0 56 19 235
2011 PM-04 15 34 22 16 11 0 1 50 27 166
2011 PM-05 17 30 26 19 8 1 0 47 27 175
2011 PM-06 10 23 28 21 18 0 0 33 39 175
2011 PM-07 5 19 38 19 19 0 0 24 38 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 27 8 4 3 2 3 83 8 942
2017 PM-02 41 30 11 6 4 1 7 78 10 171
2017 PM-03 53 24 7 4 6 2 4 82 11 242
2017 PM-04 54 26 8 4 2 3 1 85 7 193
2017 PM-05 54 28 7 4 2 3 2 86 6 173
2017 PM-06 60 21 8 5 2 2 2 85 7 130
2017 PM-07 46 45 9 0 0 0 0 91 0 21
2014 PM 51 25 8 5 3 2 5 82 9 813
2014 PM-02 52 25 9 5 2 1 6 83 8 176
2014 PM-03 51 25 8 5 5 2 4 81 10 218
2014 PM-04 51 26 6 5 3 5 4 85 9 151
2014 PM-05 46 26 12 6 1 2 6 78 9 139
2014 PM-06 56 28 7 3 3 0 4 87 6 103
2014 PM-07 67 13 7 0 0 7 7 92 0 15
2011 PM 47 29 8 6 4 3 2 80 11 984
2011 PM-02 41 31 9 6 9 1 4 76 15 200
2011 PM-03 51 30 7 5 2 3 1 86 7 235
2011 PM-04 46 29 7 7 4 4 4 80 12 169
2011 PM-05 52 23 11 9 2 3 0 78 11 176
2011 PM-06 45 34 7 7 5 2 1 81 12 175
2011 PM-07 62 14 19 0 0 5 0 80 0 21

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 28 39 33 942
2017 PM-02 30 35 35 170
2017 PM-03 35 32 33 243
2017 PM-04 27 42 30 193
2017 PM-05 19 45 36 173
2017 PM-06 27 47 26 130
2017 PM-07 41 25 34 21
2014 PM 25 36 39 812
2014 PM-02 17 36 47 176
2014 PM-03 23 38 38 218
2014 PM-04 26 36 38 151
2014 PM-05 28 32 39 138
2014 PM-06 35 40 25 103
2014 PM-07 33 40 27 15
2011 PM 22 45 34 984
2011 PM-02 19 41 39 201
2011 PM-03 22 43 34 235
2011 PM-04 20 45 35 169
2011 PM-05 23 47 30 175
2011 PM-06 25 46 29 175
2011 PM-07 14 57 29 21

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 11 42 14 12 13 8 264
2017 PM-02 5 39 19 16 13 7 49
2017 PM-03 4 36 11 19 19 11 84
2017 PM-04 15 45 13 7 16 4 52
2017 PM-05 12 57 15 3 3 10 33
2017 PM-06 26 49 8 9 6 3 35
2014 PM 17 57 8 12 9999 6 200
2014 PM-02 10 42 10 23 9999 16 30
2014 PM-03 10 61 10 10 9999 10 49
2014 PM-04 10 74 5 3 9999 8 39
2014 PM-05 18 59 10 13 9999 0 39
2014 PM-06 28 47 8 16 9999 0 36
2011 PM 21 38 15 14 9999 13 211
2011 PM-02 11 34 18 16 9999 21 38
2011 PM-03 12 39 10 20 9999 20 51
2011 PM-04 24 41 18 6 9999 12 34
2011 PM-05 25 43 10 15 9999 8 40
2011 PM-06 30 35 19 12 9999 5 43
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 41 6 6 2 0 0 87 7 941
2017 PM-02 40 42 7 9 1 1 0 83 10 171
2017 PM-03 41 42 9 6 3 0 0 82 9 242
2017 PM-04 40 44 7 5 2 0 0 85 8 193
2017 PM-05 53 38 3 4 2 0 0 91 6 172
2017 PM-06 61 34 2 2 0 0 0 95 2 130
2017 PM-07 52 39 5 5 0 0 0 91 5 21
2014 PM 47 38 8 4 2 0 0 86 6 812
2014 PM-02 42 42 11 4 1 0 0 84 5 176
2014 PM-03 44 40 7 5 4 1 0 84 9 218
2014 PM-04 50 38 7 3 2 0 0 88 5 150
2014 PM-05 52 37 6 4 2 0 0 89 6 139
2014 PM-06 56 34 5 4 1 0 0 90 5 103
2014 PM-07 67 27 0 0 7 0 0 93 7 15
2011 PM 46 38 8 5 3 0 0 84 8 983
2011 PM-02 38 44 11 3 3 0 0 83 7 201
2011 PM-03 50 39 6 5 1 0 0 89 6 235
2011 PM-04 38 43 11 5 2 0 0 82 7 169
2011 PM-05 51 27 8 9 5 1 0 79 13 175
2011 PM-06 53 32 5 5 5 0 0 85 10 174
2011 PM-07 43 48 10 0 0 0 0 90 0 21

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 44 12 9 3 0 0 77 12 942
2017 PM-02 30 42 18 6 4 1 0 72 10 171
2017 PM-03 30 47 11 10 3 0 0 77 12 243
2017 PM-04 29 45 10 11 4 0 0 75 16 193
2017 PM-05 41 41 11 7 1 0 0 81 8 172
2017 PM-06 38 40 10 8 5 0 0 78 12 130
2017 PM-07 23 52 6 18 0 0 0 75 18 21
2014 PM 32 45 11 9 3 0 0 77 12 813
2014 PM-02 28 41 15 12 2 1 0 70 15 176
2014 PM-03 30 45 10 10 5 0 0 75 15 218
2014 PM-04 30 48 10 8 3 1 0 79 11 151
2014 PM-05 34 48 7 8 2 0 0 83 10 139
2014 PM-06 39 44 10 5 3 0 0 82 8 103
2014 PM-07 40 60 0 0 0 0 0 100 0 15
2011 PM 39 42 9 8 3 0 0 81 11 985
2011 PM-02 32 41 13 11 3 0 0 73 14 201
2011 PM-03 35 50 8 5 1 0 0 85 6 235
2011 PM-04 34 47 8 7 4 0 0 81 11 169
2011 PM-05 47 36 6 9 3 0 0 83 11 176
2011 PM-06 49 30 9 7 5 0 0 79 12 175
2011 PM-07 48 38 0 5 10 0 0 86 14 21

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 26 41 18 6 0 1 24 35 941
2017 PM-02 10 22 36 21 10 1 1 31 32 170
2017 PM-03 13 26 39 17 5 0 1 22 39 243
2017 PM-04 8 25 40 19 5 0 1 24 35 193
2017 PM-05 5 28 44 16 5 0 1 22 34 173
2017 PM-06 7 22 50 15 4 0 2 20 30 129
2017 PM-07 14 38 28 16 4 0 0 20 52 21
2014 PM 11 36 35 13 4 0 0 17 48 812
2014 PM-02 9 35 33 16 7 1 1 23 44 176
2014 PM-03 14 31 38 14 3 0 0 17 46 217
2014 PM-04 11 40 35 10 4 0 0 14 51 151
2014 PM-05 9 43 35 12 1 0 0 14 52 139
2014 PM-06 13 38 32 12 6 0 0 18 51 103
2014 PM-07 0 27 60 13 0 0 0 13 27 15
2011 PM 12 33 36 13 4 1 0 17 46 981
2011 PM-02 9 32 36 17 3 0 1 21 42 201
2011 PM-03 8 33 36 16 5 1 0 22 42 234
2011 PM-04 12 34 42 7 5 1 0 12 46 168
2011 PM-05 14 34 34 13 3 1 0 16 49 174
2011 PM-06 17 33 37 11 3 0 0 14 49 175
2011 PM-07 19 38 19 19 5 0 0 24 57 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 21 32 23 11 1 2 35 32 938
2017 PM-02 12 18 29 25 13 1 2 39 31 169
2017 PM-03 15 24 28 18 12 3 1 31 40 243
2017 PM-04 7 18 37 24 10 1 3 35 26 193
2017 PM-05 6 21 33 26 11 1 2 38 28 173
2017 PM-06 9 19 33 28 9 2 2 38 28 128
2017 PM-07 14 34 32 15 5 0 0 20 48 21
2014 PM 13 29 36 16 6 0 1 22 42 813
2014 PM-02 13 28 31 17 9 1 2 26 42 176
2014 PM-03 15 27 35 15 6 0 0 22 43 218
2014 PM-04 11 34 32 17 5 1 0 22 46 151
2014 PM-05 15 24 42 17 2 1 0 19 38 139
2014 PM-06 11 33 34 13 8 0 1 21 44 103
2014 PM-07 0 20 60 13 7 0 0 20 20 15
2011 PM 11 26 31 19 9 2 1 29 39 980
2011 PM-02 10 29 25 21 10 3 3 32 41 200
2011 PM-03 9 24 35 21 9 2 1 31 33 234
2011 PM-04 8 28 36 15 9 2 1 26 38 169
2011 PM-05 15 25 27 20 10 1 1 31 41 174
2011 PM-06 14 27 34 18 6 1 1 24 41 174
2011 PM-07 14 19 38 29 0 0 0 29 33 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 31 32 12 3 1 1 16 51 940
2017 PM-02 18 28 32 15 5 2 1 21 46 169
2017 PM-03 22 29 32 14 3 0 1 17 51 243
2017 PM-04 23 30 34 9 2 0 1 11 55 193
2017 PM-05 17 31 35 12 4 1 1 16 49 173
2017 PM-06 16 36 32 12 3 1 0 15 53 129
2017 PM-07 37 52 0 11 0 0 0 11 89 21
2014 PM 28 33 27 9 3 1 0 12 61 812
2014 PM-02 22 30 31 11 6 1 0 17 52 176
2014 PM-03 28 32 26 11 3 1 0 14 60 217
2014 PM-04 38 31 23 5 3 1 0 8 69 151
2014 PM-05 30 31 27 11 1 0 0 12 61 139
2014 PM-06 25 40 24 10 1 0 0 11 65 103
2014 PM-07 13 47 33 0 7 0 0 7 60 15
2011 PM 21 30 34 12 3 1 1 15 51 983
2011 PM-02 15 30 33 15 3 1 2 19 47 201
2011 PM-03 21 28 37 10 3 1 1 13 50 234
2011 PM-04 25 33 33 8 2 0 0 9 57 169
2011 PM-05 23 26 35 13 2 1 1 14 50 175
2011 PM-06 22 32 30 14 2 0 0 16 54 175
2011 PM-07 24 24 33 14 5 0 0 19 48 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 15 38 29 10 0 2 39 22 936
2017 PM-02 4 9 32 35 16 1 4 53 13 169
2017 PM-03 5 15 31 35 12 0 1 48 21 242
2017 PM-04 10 14 44 24 6 0 2 30 25 193
2017 PM-05 5 14 44 26 10 0 1 36 20 172
2017 PM-06 6 24 43 24 2 0 0 27 30 127
2017 PM-07 23 28 36 9 4 0 0 14 51 21
2014 PM 8 19 39 27 6 0 0 33 27 811
2014 PM-02 6 13 33 33 15 0 1 48 19 175
2014 PM-03 9 14 40 30 6 0 1 37 23 218
2014 PM-04 5 22 42 26 4 1 0 30 28 151
2014 PM-05 9 23 47 20 1 0 0 22 32 139
2014 PM-06 13 29 39 16 1 1 1 17 43 102
2014 PM-07 7 27 33 33 0 0 0 33 33 15
2011 PM 8 20 40 23 8 0 1 32 28 980
2011 PM-02 8 13 37 28 13 0 3 42 21 200
2011 PM-03 4 21 39 24 10 1 0 35 26 233
2011 PM-04 7 26 38 21 8 0 0 29 33 169
2011 PM-05 11 17 45 21 5 1 0 27 28 174
2011 PM-06 11 22 41 23 2 1 1 25 34 175
2011 PM-07 10 24 57 10 0 0 0 10 33 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 25 31 15 8 1 3 24 44 938
2017 PM-02 13 21 28 22 13 1 2 35 36 169
2017 PM-03 16 23 30 17 9 0 4 27 41 243
2017 PM-04 17 29 27 15 6 1 4 22 49 192
2017 PM-05 18 25 41 10 5 1 1 15 43 173
2017 PM-06 19 30 31 12 5 2 2 19 50 128
2017 PM-07 41 40 14 0 5 0 0 5 82 21
2014 PM 29 32 26 8 4 1 1 12 61 813
2014 PM-02 24 28 27 11 7 1 2 18 54 176
2014 PM-03 30 25 30 9 5 0 0 14 55 218
2014 PM-04 31 40 22 4 2 1 1 6 72 151
2014 PM-05 29 39 22 7 2 1 0 10 69 139
2014 PM-06 28 38 23 6 4 0 1 10 67 103
2014 PM-07 20 27 53 0 0 0 0 0 47 15
2011 PM 29 33 23 9 4 1 1 13 63 981
2011 PM-02 24 32 24 12 5 2 1 17 58 201
2011 PM-03 26 31 26 10 5 2 0 15 58 234
2011 PM-04 31 35 23 4 5 1 1 9 67 169
2011 PM-05 32 37 18 7 3 1 2 11 70 174
2011 PM-06 34 31 24 9 2 0 1 10 65 174
2011 PM-07 43 29 29 0 0 0 0 0 71 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 19 34 22 9 1 2 32 33 939
2017 PM-02 17 17 32 20 12 2 1 33 34 169
2017 PM-03 16 22 33 17 9 0 2 26 40 243
2017 PM-04 12 20 28 26 9 1 3 37 34 192
2017 PM-05 9 20 40 21 7 1 2 28 30 173
2017 PM-06 8 16 35 31 8 1 2 40 24 129
2017 PM-07 14 18 54 5 9 0 0 14 32 21
2014 PM 14 25 34 18 7 1 1 25 39 813
2014 PM-02 16 26 30 18 8 1 1 27 43 176
2014 PM-03 13 24 32 20 9 1 1 29 38 218
2014 PM-04 13 31 38 13 5 1 0 18 44 151
2014 PM-05 14 22 32 24 5 1 1 30 37 139
2014 PM-06 15 18 44 15 9 1 0 24 33 103
2014 PM-07 0 20 60 7 7 0 7 14 21 15
2011 PM 8 20 30 25 12 1 3 39 30 981
2011 PM-02 8 21 32 23 9 1 5 34 31 201
2011 PM-03 9 20 26 24 15 2 3 41 31 234
2011 PM-04 8 24 25 23 16 1 4 41 33 169
2011 PM-05 9 18 32 25 12 2 3 39 28 173
2011 PM-06 9 20 33 27 10 1 1 38 29 175
2011 PM-07 0 5 57 38 0 0 0 38 5 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 29 36 11 4 1 1 15 48 940
2017 PM-02 11 26 42 10 9 2 0 20 38 169
2017 PM-03 22 27 33 14 4 1 1 17 49 242
2017 PM-04 23 32 31 8 2 1 2 11 57 193
2017 PM-05 18 29 39 7 3 2 1 11 48 173
2017 PM-06 13 33 39 14 2 0 0 15 46 130
2017 PM-07 37 25 29 9 0 0 0 9 62 21
2014 PM 25 33 31 7 2 1 1 10 59 813
2014 PM-02 16 30 40 8 3 1 2 12 47 176
2014 PM-03 28 29 30 8 4 1 1 12 58 218
2014 PM-04 31 38 25 3 2 1 1 5 70 151
2014 PM-05 26 34 30 9 0 0 1 9 61 139
2014 PM-06 23 37 29 8 1 0 1 10 61 103
2014 PM-07 13 47 27 13 0 0 0 13 60 15

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 36 8 11 6 0 0 74 17 941
2017 PM-02 34 34 11 16 4 1 0 69 20 171
2017 PM-03 38 32 8 13 10 0 0 69 23 243
2017 PM-04 35 38 7 14 5 0 0 73 19 192
2017 PM-05 39 42 9 6 4 1 0 82 10 172
2017 PM-06 45 41 7 5 3 0 0 86 8 130
2017 PM-07 43 29 18 9 0 0 0 72 9 21
2014 PM 40 33 8 12 7 0 0 73 19 813
2014 PM-02 41 30 13 9 7 0 0 71 16 176
2014 PM-03 40 26 5 17 11 0 0 67 28 218
2014 PM-04 35 39 8 11 6 1 0 75 17 151
2014 PM-05 40 39 6 10 5 0 0 78 15 139
2014 PM-06 46 36 7 9 3 0 0 82 12 103
2014 PM-07 47 33 7 13 0 0 0 80 13 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 44 6 8 3 0 0 83 11 942
2017 PM-02 33 49 6 10 2 0 0 82 12 171
2017 PM-03 40 38 7 11 4 0 0 79 15 242
2017 PM-04 44 42 7 4 4 0 0 85 8 193
2017 PM-05 42 42 7 9 1 0 0 84 9 173
2017 PM-06 37 52 4 5 3 0 0 89 8 130
2017 PM-07 23 59 0 18 0 0 0 82 18 21
2014 PM 39 45 7 8 2 0 0 83 10 812
2014 PM-02 37 49 8 6 1 0 0 86 6 176
2014 PM-03 39 43 5 11 3 0 0 82 13 217
2014 PM-04 35 42 10 10 3 0 0 77 13 151
2014 PM-05 42 43 5 9 1 0 0 85 10 139
2014 PM-06 44 45 6 5 0 0 0 89 5 103
2014 PM-07 47 47 7 0 0 0 0 93 0 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 40 13 6 1 3 0 79 7 942
2017 PM-02 33 43 11 8 1 4 0 79 9 171
2017 PM-03 35 36 13 8 2 4 1 75 11 243
2017 PM-04 32 45 15 3 1 3 0 80 4 193
2017 PM-05 43 36 12 5 1 3 0 82 6 172
2017 PM-06 38 37 13 5 2 4 0 79 8 130
2017 PM-07 48 29 18 5 0 0 0 77 5 21
2014 PM 39 39 13 3 1 4 0 82 4 813
2014 PM-02 33 46 12 4 0 4 1 83 4 176
2014 PM-03 42 32 15 5 1 5 0 78 6 218
2014 PM-04 38 37 15 3 2 5 0 79 5 151
2014 PM-05 40 44 11 2 0 2 1 86 2 139
2014 PM-06 47 39 11 2 1 1 0 86 3 103
2014 PM-07 53 33 0 7 0 7 0 93 7 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 46 10 6 2 1 0 82 8 942
2017 PM-02 32 47 11 7 3 1 0 79 10 171
2017 PM-03 35 40 12 9 4 0 0 76 12 242
2017 PM-04 32 48 13 3 3 1 0 81 6 193
2017 PM-05 40 50 6 4 1 0 0 90 4 173
2017 PM-06 39 47 6 4 2 2 0 88 6 130
2017 PM-07 38 48 9 5 0 0 0 86 5 21
2014 PM 40 41 9 6 2 1 0 83 8 813
2014 PM-02 38 41 10 8 2 2 0 80 10 176
2014 PM-03 41 39 6 9 2 2 0 82 12 218
2014 PM-04 36 44 10 5 3 1 0 82 8 151
2014 PM-05 40 44 11 4 0 1 1 85 4 139
2014 PM-06 48 40 7 3 2 1 0 88 5 103
2014 PM-07 53 47 0 0 0 0 0 100 0 15
2011 PM 34 41 13 8 4 1 0 75 11 983
2011 PM-02 29 44 11 10 6 0 0 73 16 201
2011 PM-03 33 40 13 9 3 1 0 74 12 235
2011 PM-04 34 40 17 6 3 0 0 74 9 167
2011 PM-05 35 39 13 8 3 2 0 76 12 176
2011 PM-06 36 42 13 5 3 1 0 79 8 175
2011 PM-07 48 48 5 0 0 0 0 95 0 21

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 39 7 6 2 0 0 85 7 941
2017 PM-02 44 40 7 6 3 0 0 84 9 170
2017 PM-03 40 41 8 8 3 0 0 82 11 242
2017 PM-04 44 39 10 6 0 0 0 83 7 193
2017 PM-05 53 39 5 2 1 0 0 92 3 173
2017 PM-06 53 37 4 4 2 1 0 90 6 130
2017 PM-07 49 28 18 5 0 0 0 77 5 21
2014 PM 49 35 9 5 2 0 0 84 7 812
2014 PM-02 46 35 13 4 1 0 0 81 6 176
2014 PM-03 54 29 7 7 3 0 0 83 10 218
2014 PM-04 43 41 9 4 3 0 0 83 7 150
2014 PM-05 50 39 7 2 1 0 0 89 4 139
2014 PM-06 55 30 10 4 1 0 0 85 5 103
2014 PM-07 53 33 7 7 0 0 0 87 7 15
2011 PM 39 39 11 7 4 0 0 79 11 981
2011 PM-02 38 38 11 7 5 0 0 76 13 201
2011 PM-03 39 40 11 8 3 0 0 79 10 234
2011 PM-04 38 41 13 5 3 1 0 79 8 167
2011 PM-05 39 40 8 9 3 1 0 80 12 176
2011 PM-06 41 37 10 6 5 0 0 78 11 175
2011 PM-07 45 45 10 0 0 0 0 90 0 20

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 36 15 14 9 3 2 59 25 941
2017 PM-02 18 35 17 14 12 3 1 55 27 171
2017 PM-03 19 34 17 16 11 2 2 55 28 243
2017 PM-04 21 29 15 13 12 6 3 55 28 193
2017 PM-05 20 39 14 15 7 3 2 62 23 172
2017 PM-06 26 46 12 12 3 2 0 72 15 129
2017 PM-07 18 54 5 18 0 0 5 76 19 21
2014 PM 26 37 14 13 6 3 2 66 20 813
2014 PM-02 23 38 18 13 5 2 1 63 18 176
2014 PM-03 27 35 11 13 7 4 2 67 21 218
2014 PM-04 23 33 13 15 9 2 5 60 26 151
2014 PM-05 26 38 17 13 4 0 1 65 17 139
2014 PM-06 34 39 10 10 2 3 3 77 12 103
2014 PM-07 33 40 7 7 0 13 0 85 8 15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 39 7 4 1 0 0 87 5 941
2017 PM-02 37 45 9 6 2 1 0 82 8 171
2017 PM-03 43 39 10 6 1 0 1 83 7 242
2017 PM-04 49 37 8 2 2 1 0 87 5 193
2017 PM-05 52 41 3 2 1 0 1 94 3 172
2017 PM-06 62 34 3 2 0 0 0 95 2 130
2017 PM-07 57 39 0 5 0 0 0 95 5 21
2014 PM 46 41 7 5 1 0 0 87 6 813
2014 PM-02 38 50 7 4 0 0 0 89 4 176
2014 PM-03 45 38 7 9 1 0 0 83 10 218
2014 PM-04 48 38 7 5 1 1 0 87 6 151
2014 PM-05 44 43 7 4 1 1 0 88 5 139
2014 PM-06 60 35 3 1 1 0 0 95 2 103
2014 PM-07 60 33 0 0 7 0 0 93 7 15
2011 PM 45 40 8 5 1 1 0 86 6 984
2011 PM-02 37 45 10 7 2 1 0 82 8 200
2011 PM-03 40 46 6 4 1 2 0 88 6 235
2011 PM-04 40 37 14 8 1 1 0 77 9 169
2011 PM-05 51 39 6 2 1 2 0 91 3 176
2011 PM-06 58 31 4 5 0 1 0 91 5 175
2011 PM-07 76 19 0 5 0 0 0 95 5 21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 36 10 9 3 2 1 77 12 939
2017 PM-02 31 36 13 10 4 3 2 71 15 171
2017 PM-03 31 38 13 11 5 2 0 71 16 242
2017 PM-04 31 43 7 10 3 6 1 79 14 191
2017 PM-05 50 31 9 6 1 2 1 83 8 172
2017 PM-06 55 31 8 4 2 1 0 87 5 130
2017 PM-07 48 37 6 5 5 0 0 84 9 21
2014 PM 40 37 9 8 3 3 0 79 11 812
2014 PM-02 32 36 15 10 4 2 0 70 15 175
2014 PM-03 38 36 8 8 5 5 0 78 13 218
2014 PM-04 37 40 8 9 2 4 0 81 11 151
2014 PM-05 42 43 8 4 1 1 0 86 6 139
2014 PM-06 62 25 6 5 2 0 0 87 7 103
2014 PM-07 53 27 7 7 7 0 0 80 13 15
2011 PM 36 37 12 9 4 2 1 75 13 985
2011 PM-02 29 39 16 7 4 3 0 71 12 201
2011 PM-03 32 39 12 11 2 3 1 73 14 235
2011 PM-04 37 35 11 10 4 3 0 74 15 169
2011 PM-05 40 32 12 10 5 1 1 73 14 176
2011 PM-06 41 40 9 5 4 1 0 82 9 175
2011 PM-07 57 29 0 10 5 0 0 86 14 21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 40 15 11 5 3 1 67 17 942
2017 PM-02 20 41 19 11 5 3 1 63 17 171
2017 PM-03 20 38 13 14 9 4 2 61 25 243
2017 PM-04 21 37 20 12 3 5 0 62 17 193
2017 PM-05 28 44 12 9 4 3 0 75 13 172
2017 PM-06 38 35 12 11 2 2 0 74 13 130
2017 PM-07 27 50 14 5 0 5 0 81 5 21
2014 PM 21 37 20 13 5 3 1 60 19 813
2014 PM-02 18 32 23 16 5 3 2 53 23 176
2014 PM-03 18 33 20 16 8 5 1 53 25 218
2014 PM-04 15 45 20 9 7 3 0 62 17 151
2014 PM-05 22 37 25 9 4 2 1 61 13 139
2014 PM-06 37 41 11 10 2 0 0 78 12 103
2014 PM-07 27 53 7 13 0 0 0 80 13 15
2011 PM 15 40 22 12 6 4 1 58 19 982
2011 PM-02 12 38 23 18 7 3 1 51 25 200
2011 PM-03 12 39 25 9 7 7 0 56 17 233
2011 PM-04 14 38 22 11 7 6 1 56 20 169
2011 PM-05 19 38 20 12 6 3 2 59 19 176
2011 PM-06 19 45 17 12 5 3 0 65 18 175
2011 PM-07 19 52 19 5 5 0 0 71 10 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 25 17 18 12 8 2 47 34 942
2017 PM-02 22 24 12 21 15 7 0 49 38 171
2017 PM-03 13 24 20 20 14 8 1 41 38 243
2017 PM-04 12 26 18 19 13 11 1 43 36 192
2017 PM-05 19 27 17 17 9 10 1 51 29 173
2017 PM-06 19 25 19 14 8 5 10 52 26 130
2017 PM-07 28 23 27 5 14 0 5 53 19 21
2014 PM 16 25 16 19 13 9 1 47 35 813
2014 PM-02 20 28 16 18 12 6 0 51 32 176
2014 PM-03 14 22 15 22 15 10 0 41 42 218
2014 PM-04 9 32 14 19 11 12 2 48 35 151
2014 PM-05 18 16 25 18 11 10 2 38 34 139
2014 PM-06 21 30 12 14 13 8 2 57 30 103
2014 PM-07 33 20 20 20 0 7 0 57 21 15
2011 PM 15 26 19 17 13 8 2 46 33 983
2011 PM-02 14 24 23 18 13 7 0 41 34 201
2011 PM-03 13 27 17 20 13 10 2 45 37 235
2011 PM-04 16 30 15 18 10 10 1 51 31 169
2011 PM-05 16 24 22 16 13 8 1 44 32 176
2011 PM-06 18 28 17 12 16 5 4 51 30 173
2011 PM-07 19 19 29 19 5 5 5 42 26 21

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 55 4 13 3 0 0 80 16 943
2017 PM-02 21 53 9 14 3 0 0 74 17 171
2017 PM-03 20 56 3 17 4 0 0 77 21 243
2017 PM-04 23 60 3 13 1 0 0 83 14 193
2017 PM-05 31 55 3 10 1 0 0 86 11 173
2017 PM-06 32 48 6 10 4 0 0 80 14 130
2017 PM-07 28 63 0 5 4 0 0 91 9 21
2014 PM 20 58 5 14 3 0 0 78 17 813
2014 PM-02 16 59 5 18 2 0 0 75 20 176
2014 PM-03 18 58 5 17 3 0 0 75 20 218
2014 PM-04 20 56 5 15 3 0 0 76 19 151
2014 PM-05 24 59 5 11 1 0 0 83 11 139
2014 PM-06 25 58 3 10 4 0 0 83 14 103
2014 PM-07 27 53 0 0 20 0 0 80 20 15
2011 PM 25 52 5 14 4 0 0 77 18 983
2011 PM-02 17 58 4 17 3 0 0 75 21 201
2011 PM-03 20 52 6 18 5 0 0 71 23 234
2011 PM-04 25 51 7 12 4 0 0 76 17 169
2011 PM-05 34 46 5 11 3 0 0 80 15 175
2011 PM-06 30 50 4 9 6 1 0 81 15 175
2011 PM-07 29 52 0 10 10 0 0 81 19 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 35 8 15 6 0 0 71 21 941
2017 PM-02 30 37 8 16 9 0 0 67 25 170
2017 PM-03 31 37 8 16 7 0 0 69 23 242
2017 PM-04 34 39 9 13 5 0 0 74 17 193
2017 PM-05 43 29 7 17 4 0 0 71 22 173
2017 PM-06 48 26 5 14 7 0 0 74 21 130
2017 PM-07 34 52 5 9 0 0 0 86 9 21
2014 PM 39 32 7 16 5 0 0 71 22 813
2014 PM-02 33 32 8 21 6 0 0 65 27 176
2014 PM-03 39 33 6 18 5 0 0 72 22 218
2014 PM-04 39 36 5 17 3 0 0 75 20 151
2014 PM-05 45 26 10 14 5 0 0 71 19 139
2014 PM-06 42 33 6 11 9 0 0 75 19 103
2014 PM-07 60 13 7 13 7 0 0 73 20 15
2011 PM 38 35 8 11 7 0 0 73 19 985
2011 PM-02 28 39 10 15 6 0 0 68 22 201
2011 PM-03 35 38 6 13 7 0 0 74 20 235
2011 PM-04 31 38 10 12 8 0 0 70 20 169
2011 PM-05 44 26 6 14 9 0 0 70 23 176
2011 PM-06 53 31 6 2 7 0 0 85 9 175
2011 PM-07 43 38 14 5 0 0 0 81 5 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 38 6 8 2 0 0 85 9 936
2017 PM-02 46 35 5 10 3 1 0 82 13 168
2017 PM-03 41 40 8 10 1 0 0 81 11 241
2017 PM-04 45 38 8 7 2 0 0 83 9 192
2017 PM-05 51 39 3 6 1 0 0 90 7 173
2017 PM-06 57 34 5 2 2 1 0 91 4 129
2017 PM-07 40 51 0 9 0 0 0 91 9 21
2014 PM 46 40 7 6 1 0 0 86 7 813
2014 PM-02 38 46 9 5 2 0 0 84 7 176
2014 PM-03 48 37 6 6 2 0 0 85 9 218
2014 PM-04 46 38 5 9 1 0 0 85 10 151
2014 PM-05 49 40 7 4 0 0 0 89 4 139
2014 PM-06 57 35 5 1 2 0 0 92 3 103
2014 PM-07 53 40 0 7 0 0 0 93 7 15

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 69 22 3 3 1 1 1 93 4 942
2017 PM-02 71 22 2 3 1 0 1 94 4 170
2017 PM-03 70 21 2 5 0 1 0 92 6 243
2017 PM-04 63 26 6 2 1 1 0 90 4 193
2017 PM-05 73 20 3 2 0 1 1 95 2 173
2017 PM-06 69 22 4 2 2 0 2 92 4 130
2017 PM-07 72 28 0 0 0 0 0 100 0 21
2014 PM 71 21 4 2 1 0 0 92 4 813
2014 PM-02 70 24 2 2 2 0 1 95 3 176
2014 PM-03 71 21 4 2 1 0 0 93 3 218
2014 PM-04 74 21 3 2 0 1 0 95 2 151
2014 PM-05 72 20 4 2 1 0 0 92 4 139
2014 PM-06 70 20 5 4 1 0 0 90 5 103
2014 PM-07 80 0 7 7 7 0 0 80 13 15
2011 PM 75 18 4 2 1 1 1 94 2 984
2011 PM-02 77 15 3 2 1 0 1 94 3 201
2011 PM-03 72 21 4 1 1 0 0 94 2 235
2011 PM-04 71 24 3 2 0 1 0 95 2 169
2011 PM-05 80 12 4 1 1 1 2 94 2 175
2011 PM-06 72 19 5 3 0 1 1 92 3 175
2011 PM-07 81 14 0 0 5 0 0 95 5 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 21 4 5 2 0 1 89 7 942
2017 PM-02 71 20 3 4 1 0 2 93 4 170
2017 PM-03 69 23 2 4 1 0 0 92 6 243
2017 PM-04 63 25 5 5 1 0 0 88 6 193
2017 PM-05 69 17 6 6 1 1 0 86 7 173
2017 PM-06 62 20 3 9 4 0 2 84 13 130
2017 PM-07 72 9 9 0 9 0 0 82 9 21
2014 PM 67 21 5 5 2 0 1 88 7 813
2014 PM-02 72 19 3 3 3 0 1 91 6 176
2014 PM-03 67 24 3 4 1 0 1 92 5 218
2014 PM-04 65 23 5 3 3 0 1 89 6 151
2014 PM-05 66 17 4 9 3 0 0 84 12 139
2014 PM-06 61 20 13 5 2 0 0 81 7 103
2014 PM-07 87 13 0 0 0 0 0 100 0 15
2011 PM 72 15 5 6 2 0 1 88 8 984
2011 PM-02 76 12 4 5 1 0 2 89 7 201
2011 PM-03 74 16 3 5 2 0 0 90 6 235
2011 PM-04 66 17 7 8 1 0 1 83 10 169
2011 PM-05 76 14 5 4 1 0 1 91 5 175
2011 PM-06 67 17 4 7 5 0 0 84 12 175
2011 PM-07 71 14 5 5 5 0 0 86 10 21

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 71 16 5 4 3 0 2 89 7 943
2017 PM-02 69 14 4 5 3 1 3 87 9 171
2017 PM-03 73 17 3 4 3 0 0 90 7 243
2017 PM-04 65 20 5 5 1 0 4 88 7 193
2017 PM-05 75 11 7 2 3 1 1 88 5 173
2017 PM-06 70 18 4 2 4 0 2 90 6 130
2017 PM-07 68 9 9 9 5 0 0 77 14 21
2014 PM 76 11 4 4 3 0 2 89 7 813
2014 PM-02 74 10 3 7 4 1 2 86 11 176
2014 PM-03 79 10 2 5 3 0 1 90 7 218
2014 PM-04 75 11 6 3 1 1 3 90 4 151
2014 PM-05 80 11 1 4 2 0 2 93 6 139
2014 PM-06 73 14 7 3 3 0 0 87 6 103
2014 PM-07 80 13 7 0 0 0 0 93 0 15
2011 PM 75 13 5 3 2 0 2 89 5 984
2011 PM-02 75 14 3 3 3 0 4 92 6 200
2011 PM-03 77 14 6 3 1 0 1 91 3 235
2011 PM-04 69 12 8 4 2 0 4 85 7 169
2011 PM-05 80 9 6 2 1 0 2 91 3 176
2011 PM-06 73 14 4 6 3 0 0 87 9 175
2011 PM-07 81 10 0 10 0 0 0 90 10 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 81 10 3 2 2 0 3 94 3 941
2017 PM-02 79 9 3 2 2 0 6 94 4 171
2017 PM-03 82 8 4 1 2 0 2 93 3 242
2017 PM-04 78 11 2 2 2 0 5 94 4 193
2017 PM-05 80 13 3 1 1 1 1 95 2 173
2017 PM-06 85 8 2 1 2 0 2 95 2 129
2017 PM-07 72 9 5 9 0 0 5 85 10 21
2014 PM 82 9 3 2 3 0 2 93 4 813
2014 PM-02 79 10 1 3 4 0 3 91 7 176
2014 PM-03 82 8 4 1 4 0 1 91 5 218
2014 PM-04 83 9 3 1 0 0 3 95 1 151
2014 PM-05 84 7 2 1 3 0 3 94 4 139
2014 PM-06 83 9 5 1 2 0 1 92 3 103
2014 PM-07 87 7 7 0 0 0 0 93 0 15
2011 PM 82 8 4 2 2 0 2 91 4 985
2011 PM-02 78 7 6 3 2 0 3 88 6 201
2011 PM-03 86 7 3 1 1 0 2 95 3 235
2011 PM-04 77 11 5 1 3 0 3 90 4 169
2011 PM-05 82 7 4 3 2 0 2 91 5 176
2011 PM-06 83 7 3 3 2 0 2 92 5 175
2011 PM-07 90 5 0 5 0 0 0 95 5 21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 64 19 7 4 2 1 4 87 6 942
2017 PM-02 64 17 6 3 2 1 6 88 5 171
2017 PM-03 67 16 7 3 2 1 5 88 5 242
2017 PM-04 59 23 9 2 1 0 4 86 4 193
2017 PM-05 64 21 7 3 1 1 3 89 4 173
2017 PM-06 63 22 3 7 3 0 2 87 10 130
2017 PM-07 63 14 5 14 5 0 0 77 18 21
2014 PM 63 18 6 5 2 2 4 86 7 813
2014 PM-02 58 20 3 8 2 4 6 86 10 176
2014 PM-03 65 16 6 4 2 2 5 86 7 218
2014 PM-04 66 18 5 5 0 1 5 89 6 151
2014 PM-05 66 18 7 4 1 1 2 87 6 139
2014 PM-06 63 16 13 4 2 0 2 81 6 103
2014 PM-07 73 20 7 0 0 0 0 93 0 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 66 20 5 3 1 2 3 91 4 942
2017 PM-02 65 23 6 3 3 1 1 89 6 171
2017 PM-03 68 17 4 4 1 3 2 90 5 243
2017 PM-04 64 22 5 2 0 2 4 92 3 192
2017 PM-05 66 20 6 2 1 2 3 91 2 173
2017 PM-06 65 22 6 2 0 3 2 91 2 130
2017 PM-07 63 18 5 5 5 5 0 85 10 21
2014 PM 64 21 6 2 1 3 3 89 4 813
2014 PM-02 60 21 5 2 3 6 3 90 5 176
2014 PM-03 65 22 5 2 1 2 2 91 3 218
2014 PM-04 66 20 4 3 1 2 5 91 4 151
2014 PM-05 65 21 8 1 1 0 5 90 2 139
2014 PM-06 63 19 11 3 0 3 1 86 3 103
2014 PM-07 67 27 7 0 0 0 0 93 0 15
2011 PM 71 17 6 2 1 1 2 91 3 983
2011 PM-02 69 15 6 2 4 2 4 88 5 200
2011 PM-03 70 17 6 2 1 2 3 91 3 234
2011 PM-04 67 21 8 2 0 0 2 90 2 169
2011 PM-05 76 11 5 2 0 2 4 93 2 176
2011 PM-06 71 20 6 2 0 1 0 92 2 175
2011 PM-07 76 24 0 0 0 0 0 100 0 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 16 84 939
2017 PM-02 21 79 169
2017 PM-03 19 81 242
2017 PM-04 13 87 193
2017 PM-05 16 84 173
2017 PM-06 13 87 129
2014 PM 17 83 812
2014 PM-02 15 85 175
2014 PM-03 17 83 218
2014 PM-04 28 72 151
2014 PM-05 14 86 139
2014 PM-06 6 94 103

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 44 152
2017 PM-02 52 34
2017 PM-03 56 48
2017 PM-04 34 25
2017 PM-05 36 27
2014 PM 45 136
2014 PM-02 56 26
2014 PM-03 47 38
2014 PM-04 48 42
2014 PM-05 37 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 55 152
2017 PM-02 47 34
2017 PM-03 55 48
2017 PM-04 54 25
2017 PM-05 68 27
2017 PM-06 56 16
2014 PM 57 136
2014 PM-02 52 26
2014 PM-03 66 38
2014 PM-04 55 42
2014 PM-05 53 19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 14 152
2017 PM-02 17 34
2017 PM-05 22 27
2017 PM-06 31 16
2014 PM 19 136
2014 PM-02 18 26
2014 PM-04 14 42
2014 PM-05 32 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 152
2017 PM-02 0 34
2017 PM-03 0 48
2017 PM-04 0 25
2017 PM-05 0 27
2017 PM-06 0 16
2014 PM 0 136
2014 PM-02 0 26
2014 PM-03 0 38
2014 PM-04 0 42
2014 PM-05 0 19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 8 152
2014 PM 6 136

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 25 152
2017 PM-02 31 34
2017 PM-03 33 48
2014 PM 20 136
2014 PM-02 26 26
2014 PM-03 29 38
2014 PM-04 14 42

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 34
2017 PM-03 0 48
2017 PM-04 0 25
2017 PM-05 0 27
2014 PM-05 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 46 152
2017 PM-02 44 34
2017 PM-03 47 48
2017 PM-04 42 25
2017 PM-05 47 27
2017 PM-06 43 16
2014 PM 45 136
2014 PM-02 41 26
2014 PM-03 42 38
2014 PM-04 45 42
2014 PM-05 58 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 41 152
2017 PM-02 32 34
2017 PM-03 49 48
2017 PM-04 45 25
2017 PM-05 39 27
2017 PM-06 37 16
2014 PM 39 136
2014 PM-02 44 26
2014 PM-03 34 38
2014 PM-04 38 42
2014 PM-05 37 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 48 152
2017 PM-02 38 34
2017 PM-03 54 48
2017 PM-04 49 25
2017 PM-05 51 27
2017 PM-06 50 16
2014 PM 42 136
2014 PM-02 37 26
2014 PM-03 58 38
2014 PM-04 36 42
2014 PM-05 37 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 35 152
2017 PM-02 26 34
2017 PM-03 50 48
2017 PM-04 38 25
2017 PM-05 28 27
2014 PM 32 136
2014 PM-02 37 26
2014 PM-03 22 38
2014 PM-04 33 42
2014 PM-05 37 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 40 152
2017 PM-02 28 34
2017 PM-03 39 48
2017 PM-04 61 25
2017 PM-05 32 27
2017 PM-06 50 16
2014 PM 29 136
2014 PM-02 18 26
2014 PM-03 45 38
2014 PM-04 24 42
2014 PM-05 26 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 56 152
2017 PM-02 54 34
2017 PM-03 59 48
2017 PM-04 57 25
2017 PM-05 53 27
2017 PM-06 56 16
2014 PM 58 136
2014 PM-02 63 26
2014 PM-03 55 38
2014 PM-04 62 42
2014 PM-05 63 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 36 152
2017 PM-02 50 34
2017 PM-03 26 48
2017 PM-04 26 25
2017 PM-05 32 27
2017 PM-06 50 16
2014 PM 41 136
2014 PM-02 33 26
2014 PM-03 42 38
2014 PM-04 45 42
2014 PM-05 47 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM-04 0 25
2017 PM-05 0 27
2017 PM-06 0 16
2014 PM-02 0 26
2014 PM-03 0 38
2014 PM-05 0 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM 11 152
2017 PM-02 17 34
2017 PM-03 14 48
2017 PM-06 0 16
2014 PM 10 136
2014 PM-02 26 26

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM 14 152
2017 PM-03 14 48
2014 PM 16 136
2014 PM-03 13 38
2014 PM-04 14 42

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 46 152
2017 PM-02 36 34
2017 PM-03 50 48
2017 PM-04 58 25
2017 PM-05 47 27
2014 PM 40 136
2014 PM-02 41 26
2014 PM-03 53 38
2014 PM-04 36 42
2014 PM-05 26 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PM 26 152
2017 PM-02 16 34
2017 PM-03 29 48
2017 PM-04 30 25
2017 PM-05 25 27
2014 PM 26 136
2014 PM-03 31 38
2014 PM-04 26 42
2014 PM-05 26 19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 12 152
2017 PM-03 14 48
2014 PM 12 136
2014 PM-02 22 26

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 55 152
2017 PM-02 56 34
2017 PM-03 62 48
2017 PM-04 46 25
2017 PM-05 57 27
2017 PM-06 50 16
2014 PM 56 136
2014 PM-02 48 26
2014 PM-03 45 38
2014 PM-04 64 42
2014 PM-05 68 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PM 35 152
2017 PM-02 26 34
2017 PM-03 44 48
2017 PM-04 26 25
2017 PM-05 46 27
2017 PM-06 31 16
2014 PM 31 136
2014 PM-02 37 26
2014 PM-03 18 38
2014 PM-04 38 42
2014 PM-05 32 19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 19 152
2017 PM-03 18 48
2017 PM-04 23 25
2017 PM-05 32 27
2017 PM-06 31 16
2014 PM 22 136
2014 PM-03 13 38
2014 PM-04 26 42
2014 PM-05 42 19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 15 152
2017 PM-02 19 34
2017 PM-03 12 48
2017 PM-04 23 25
2014 PM 10 136
2014 PM-02 18 26
2014 PM-04 12 42
2014 PM-05 0 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 11 152
2017 PM-03 14 48
2017 PM-05 18 27
2014 PM 12 136
2014 PM-04 17 42

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 9 152
2017 PM-03 12 48
2014 PM 4 136
2014 PM-03 0 38
2014 PM-04 0 42

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 22 152
2017 PM-02 17 34
2017 PM-03 17 48
2017 PM-04 34 25
2017 PM-05 26 27
2014 PM 17 136
2014 PM-04 19 42
2014 PM-05 37 19

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 12 152
2017 PM-05 25 27
2014 PM 8 136
2014 PM-05 0 19

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 22 152
2017 PM-02 16 34
2017 PM-03 28 48
2017 PM-04 26 25
2014 PM 28 136
2014 PM-02 30 26
2014 PM-03 39 38
2014 PM-04 21 42
2014 PM-05 26 19

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 10 139
2017 PM-03 12 42
2014 PM 10 131
2014 PM-02 21 23

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 19 139
2017 PM-02 23 32
2017 PM-03 30 42
2014 PM 20 131
2014 PM-03 24 38
2014 PM-04 19 42

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 6 139
2017 PM-05 0 25
2017 PM-06 0 15
2014 PM 6 131

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 7 139
2014 PM 5 131
2014 PM-05 0 18

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 16 139
2017 PM-02 27 32
2017 PM-03 14 42
2017 PM-04 25 23
2017 PM-06 0 15
2014 PM 7 131

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 11 139
2017 PM-03 17 42
2014 PM 8 131

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 13 139
2017 PM-05 27 25
2014 PM 9 131
2014 PM-02 0 23
2014 PM-04 17 42

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 8 139
2017 PM-02 18 32
2017 PM-03 12 42
2017 PM-04 0 23
2017 PM-05 0 25
2014 PM 7 131

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM 10 139
2017 PM-03 14 42
2014 PM 5 131
2014 PM-05 0 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 23 139
2017 PM-02 19 32
2017 PM-03 29 42
2017 PM-04 30 23
2014 PM 15 131
2014 PM-02 21 23
2014 PM-03 21 38
2014 PM-04 14 42

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 7 139
2017 PM-04 0 23
2014 PM-02 0 23
2014 PM-03 0 38
2014 PM-04 0 42

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 36 139
2017 PM-02 39 32
2017 PM-03 33 42
2017 PM-04 34 23
2017 PM-05 38 25
2017 PM-06 33 15
2014 PM 40 131
2014 PM-02 37 23
2014 PM-03 48 38
2014 PM-04 38 42
2014 PM-05 33 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 32
2017 PM-03 0 42
2017 PM-04 0 23
2017 PM-05 0 25
2014 PM 0 131
2014 PM-02 0 23
2014 PM-03 0 38
2014 PM-04 0 42
2014 PM-05 0 18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 50 139
2017 PM-02 47 32
2017 PM-03 58 42
2017 PM-04 47 23
2017 PM-05 43 25
2017 PM-06 40 15
2014 PM 49 131
2014 PM-02 46 23
2014 PM-03 53 38
2014 PM-04 38 42
2014 PM-05 61 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 25
2017 PM-06 0 15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 12 139
2017 PM-05 23 25
2014 PM 17 131
2014 PM-04 19 42

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 96 4 152
2017 PM-02 95 5 34
2017 PM-03 100 0 48
2017 PM-04 92 8 25
2017 PM-05 89 11 27
2017 PM-06 100 0 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 24 17 9 8 21 6 53 23 942
2017 PM-02 15 24 21 13 8 14 5 49 26 171
2017 PM-03 13 23 19 9 11 19 7 48 27 243
2017 PM-04 11 21 15 10 9 25 9 49 28 193
2017 PM-05 15 23 18 9 5 25 5 54 20 172
2017 PM-06 25 29 12 3 4 22 5 74 9 130
2017 PM-07 18 40 9 5 14 9 5 68 21 21
2014 PM 18 22 19 8 5 22 6 55 19 813
2014 PM-02 19 22 20 10 5 17 7 54 19 176
2014 PM-03 18 18 18 11 5 22 7 51 23 218
2014 PM-04 14 21 17 9 10 27 3 50 27 151
2014 PM-05 16 19 25 9 2 23 6 50 15 139
2014 PM-06 19 35 17 3 1 20 5 72 5 103
2014 PM-07 27 33 13 7 0 20 0 75 8 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 36 17 10 5 7 1 66 16 940
2017 PM-02 24 34 20 13 5 4 1 61 18 170
2017 PM-03 23 33 17 11 8 6 2 61 21 243
2017 PM-04 21 33 22 11 3 10 1 60 16 193
2017 PM-05 30 39 14 6 4 6 1 74 11 171
2017 PM-06 32 40 10 6 2 8 1 80 9 130
2017 PM-07 29 52 0 9 4 5 0 86 14 21
2014 PM 29 33 19 6 3 9 1 69 10 813
2014 PM-02 26 36 21 4 3 9 1 69 9 176
2014 PM-03 30 28 20 7 4 10 1 65 12 218
2014 PM-04 27 33 14 11 4 10 1 68 16 151
2014 PM-05 29 29 24 6 2 9 1 65 9 139
2014 PM-06 30 48 15 2 0 5 0 82 2 103
2014 PM-07 47 33 7 7 0 7 0 86 7 15
2011 PM 34 39 14 6 3 3 0 76 9 985
2011 PM-02 36 34 16 7 3 1 0 72 11 201
2011 PM-03 30 45 14 6 3 1 0 76 10 235
2011 PM-04 28 44 16 7 2 3 0 74 9 169
2011 PM-05 39 34 13 6 3 5 0 77 10 176
2011 PM-06 38 39 13 4 3 3 0 79 8 175
2011 PM-07 48 24 19 5 5 0 0 71 10 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 7 93 938
2017 PM-02 7 93 169
2017 PM-03 9 91 241
2017 PM-04 5 95 193
2017 PM-05 6 94 173
2017 PM-06 5 95 129
2014 PM 6 94 812
2014 PM-02 6 94 176
2014 PM-03 7 93 218
2014 PM-04 7 93 151
2014 PM-05 4 96 138
2014 PM-07 0 100 15

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 36 61
2017 PM-03 30 23
2014 PM 37 46
2014 PM-02 60 10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 68 61
2017 PM-02 64 12
2017 PM-03 70 23
2017 PM-05 61 10
2014 PM 74 46
2014 PM-02 70 10
2014 PM-03 74 15
2014 PM-04 80 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 12
2014 PM-02 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 61
2017 PM-02 0 12
2017 PM-03 0 23
2017 PM-05 0 10
2014 PM 0 46
2014 PM-02 0 10
2014 PM-03 0 15
2014 PM-04 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 12
2017 PM-03 0 23
2014 PM 11 46
2014 PM-02 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 33 61
2017 PM-02 71 12
2017 PM-03 27 23
2014 PM 15 46
2014 PM-04 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 12
2017 PM-03 0 23
2017 PM-05 0 10
2014 PM-02 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 PM 22 61
2017 PM-03 26 23
2014 PM 13 46

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 PM 11 61
2017 PM-05 0 10
2014 PM 15 46

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 23
2017 PM-05 0 10
2014 PM-03 0 15
2014 PM-04 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PM 38 61
2017 PM-02 78 12
2017 PM-03 44 23
2014 PM 30 46
2014 PM-02 60 10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PM 43 61
2017 PM-02 49 12
2017 PM-03 43 23
2014 PM 32 46
2014 PM-03 33 15
2014 PM-04 50 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 12
2017 PM-03 0 23
2017 PM-05 0 10
2014 PM-02 0 10
2014 PM-03 0 15
2014 PM-04 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 PM 12 61
2014 PM-02 0 10
2014 PM-04 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 PM 19 61
2017 PM-02 0 12
2017 PM-03 26 23
2014 PM 20 46
2014 PM-03 34 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 61
2017 PM-02 0 12
2017 PM-03 0 23
2017 PM-05 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 61
2017 PM-02 0 12
2017 PM-03 0 23
2017 PM-05 0 10
2014 PM-02 0 10
2014 PM-03 0 15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 16 61
2014 PM 28 46

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 32 61
2017 PM-02 54 12
2017 PM-03 21 23
2014 PM 18 45

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 PM 17 61
2014 PM 18 45

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 8 61
2017 PM-02 0 12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 11 61
2014 PM 15 45

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 10
2014 PM-03 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 13 61
2014 PM 13 45

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 PM 11 61
2017 PM-02 0 12
2014 PM-02 0 10
2014 PM-03 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 47 61
2017 PM-03 56 23
2014 PM 54 45
2014 PM-03 61 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 9 58

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 29 58
2017 PM-03 37 22
2014 PM 21 43

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 PM-03 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 11
2017 PM-03 0 22
2014 PM-03 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 11
2017 PM-03 0 22
2017 PM-05 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 12 58
2017 PM-02 0 11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 10
2014 PM 12 43

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 11
2017 PM-05 0 10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 20 58
2017 PM-03 24 22
2014 PM 16 43

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 32 58
2017 PM-03 46 22
2014 PM 45 43
2014 PM-03 51 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 58
2017 PM-02 0 11
2017 PM-03 0 22
2017 PM-05 0 10
2014 PM 0 43
2014 PM-03 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 49 58
2017 PM-03 46 22
2014 PM 55 43
2014 PM-03 56 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 11
2017 PM-03 0 22
2017 PM-05 0 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 22 58
2014 PM 12 43

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 97 3 61
2017 PM-02 100 0 12
2017 PM-03 100 0 23
2017 PM-05 80 20 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 18 19 4 2 31 7 60 9 940
2017 PM-02 23 21 21 4 2 23 5 62 9 171
2017 PM-03 15 17 22 7 2 30 7 51 14 243
2017 PM-04 15 12 20 5 1 39 7 51 12 193
2017 PM-05 19 21 18 1 1 32 9 67 4 171
2017 PM-06 23 21 13 1 3 35 4 72 6 129
2017 PM-07 29 29 18 5 0 9 9 72 6 21
2014 PM 19 20 22 3 2 29 6 60 7 812
2014 PM-02 23 21 25 3 1 21 7 61 5 176
2014 PM-03 19 19 21 2 3 30 5 59 9 218
2014 PM-04 10 19 25 4 1 36 5 48 9 151
2014 PM-05 24 17 20 1 2 31 6 64 5 138
2014 PM-06 20 26 17 1 1 30 4 71 3 103
2014 PM-07 13 20 7 0 0 33 27 83 0 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 37 15 4 2 11 1 76 7 942
2017 PM-02 31 38 11 6 1 11 2 79 8 171
2017 PM-03 25 36 17 6 3 12 1 70 11 243
2017 PM-04 28 33 20 6 1 11 0 69 8 193
2017 PM-05 36 37 13 2 2 8 3 82 4 172
2017 PM-06 35 40 11 1 2 11 0 84 3 130
2017 PM-07 38 34 14 5 0 5 5 80 5 21
2014 PM 32 34 16 3 2 13 1 76 5 812
2014 PM-02 32 36 17 2 1 12 0 78 3 175
2014 PM-03 34 30 14 2 3 15 1 77 7 218
2014 PM-04 27 34 19 5 1 14 1 71 7 151
2014 PM-05 31 34 16 1 1 15 2 78 3 139
2014 PM-06 38 39 17 2 1 3 1 80 3 103
2014 PM-07 40 27 13 0 0 20 0 83 0 15
2011 PM 41 39 12 3 1 5 0 83 4 985
2011 PM-02 40 35 14 5 1 4 0 78 7 201
2011 PM-03 32 46 12 3 2 5 0 82 5 235
2011 PM-04 44 37 12 3 1 3 0 83 4 169
2011 PM-05 46 35 11 2 1 5 0 85 4 176
2011 PM-06 46 37 9 2 1 6 0 88 3 175
2011 PM-07 43 43 10 0 0 5 0 90 0 21

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 12 88 940
2017 PM-02 13 87 169
2017 PM-03 17 83 243
2017 PM-04 14 86 193
2017 PM-05 8 92 173
2017 PM-06 7 93 129
2014 PM 11 89 811
2014 PM-02 14 86 176
2014 PM-03 14 86 218
2014 PM-04 12 88 151
2014 PM-05 7 93 138
2014 PM-06 6 94 103
2014 PM-07 0 100 14

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 75 25 115
2017 PM-02 58 42 22
2017 PM-03 84 16 42
2017 PM-04 71 29 25
2017 PM-05 80 20 15
2014 PM 74 26 89
2014 PM-02 79 21 24
2014 PM-03 67 33 30
2014 PM-04 67 33 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 35 5 5 2 0 2 88 7 87
2017 PM-02 51 35 0 14 0 0 0 86 14 12
2017 PM-03 45 39 9 3 0 0 4 88 3 35
2017 PM-04 41 47 0 5 7 0 0 88 12 19
2017 PM-05 49 33 9 8 0 0 0 82 8 12
2014 PM 50 33 6 6 4 0 0 84 10 66
2014 PM-02 47 33 0 16 5 0 0 79 21 19
2014 PM-03 62 24 5 5 5 0 0 86 10 20
2014 PM-04 25 59 8 0 8 0 0 83 8 12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 50 7 7 2 0 2 84 9 941
2017 PM-02 21 56 9 8 5 1 0 78 13 171
2017 PM-03 24 53 9 11 3 1 0 78 13 243
2017 PM-04 30 50 10 7 2 0 0 81 9 192
2017 PM-05 42 49 4 3 1 0 2 92 3 172
2017 PM-06 45 41 5 4 0 0 5 91 4 130
2017 PM-07 54 41 0 0 0 0 5 100 0 21
2014 PM 33 53 5 6 1 1 1 88 7 813
2014 PM-02 16 59 9 13 2 1 0 76 15 176
2014 PM-03 31 59 4 5 1 0 0 90 6 218
2014 PM-04 33 54 5 7 1 0 0 87 8 151
2014 PM-05 45 47 2 4 1 1 0 93 4 139
2014 PM-06 52 38 5 1 0 0 4 94 1 103
2014 PM-07 40 53 0 0 0 0 7 100 0 15
2011 PM 32 54 6 5 1 1 1 87 7 983
2011 PM-02 22 60 6 7 1 1 1 84 9 201
2011 PM-03 23 59 8 7 2 0 0 82 9 235
2011 PM-04 36 51 7 5 1 0 1 87 6 168
2011 PM-05 35 55 4 5 0 1 0 91 5 176
2011 PM-06 48 41 5 3 0 1 2 92 3 174
2011 PM-07 43 52 0 0 0 0 5 100 0 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 24 21 15 10 20 3 40 33 939
2017 PM-02 9 23 22 14 11 17 4 40 32 170
2017 PM-03 4 23 23 16 14 19 2 34 38 242
2017 PM-04 5 22 19 19 11 21 3 36 39 192
2017 PM-05 8 19 23 13 8 26 3 38 30 172
2017 PM-06 8 38 17 10 5 17 5 59 19 130
2017 PM-07 23 29 16 23 0 9 0 58 25 21
2014 PM 10 27 25 13 4 17 4 47 21 811
2014 PM-02 11 26 27 13 3 17 3 46 20 175
2014 PM-03 7 27 26 13 7 18 3 43 25 218
2014 PM-04 7 28 22 16 5 19 4 45 26 151
2014 PM-05 13 25 25 10 4 15 8 49 19 138
2014 PM-06 16 29 28 11 0 12 5 54 13 103
2014 PM-07 13 47 20 0 0 13 7 75 0 15
2011 PM 10 30 23 12 4 18 3 51 20 985
2011 PM-02 10 26 25 18 4 14 2 43 26 201
2011 PM-03 7 29 26 14 3 19 3 46 21 235
2011 PM-04 6 32 22 11 5 19 4 49 22 169
2011 PM-05 12 31 19 10 4 22 2 56 19 176
2011 PM-06 14 34 19 9 5 15 4 60 16 175
2011 PM-07 14 33 33 0 0 19 0 59 0 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 34 10 4 1 5 2 83 6 942
2017 PM-02 43 34 12 6 1 5 0 81 6 171
2017 PM-03 39 36 12 6 3 4 0 79 9 243
2017 PM-04 42 38 9 4 1 5 0 85 5 193
2017 PM-05 49 29 9 3 2 6 2 85 5 172
2017 PM-06 40 34 11 1 1 4 10 86 2 130
2017 PM-07 57 29 5 5 0 0 5 90 5 21
2014 PM 47 34 9 5 1 3 1 85 6 813
2014 PM-02 40 36 11 4 2 6 0 82 7 176
2014 PM-03 44 40 5 7 1 2 0 86 8 218
2014 PM-04 52 34 6 5 1 2 1 88 6 151
2014 PM-05 52 27 13 5 0 4 1 82 5 139
2014 PM-06 50 31 9 2 0 3 5 88 2 103
2014 PM-07 53 20 7 0 0 7 13 92 0 15
2011 PM 42 36 9 6 1 4 1 83 7 985
2011 PM-02 41 37 10 6 2 3 0 80 9 201
2011 PM-03 40 38 8 7 2 6 0 82 10 235
2011 PM-04 40 40 12 4 2 2 1 82 5 169
2011 PM-05 46 32 9 8 1 4 1 82 9 176
2011 PM-06 45 35 7 4 1 4 3 87 5 175
2011 PM-07 48 33 14 0 0 0 5 85 0 21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 37 12 6 2 8 2 78 9 940
2017 PM-02 32 37 11 8 1 11 0 77 10 170
2017 PM-03 27 35 17 8 2 9 0 69 12 243
2017 PM-04 32 38 13 6 3 6 1 76 9 193
2017 PM-05 38 40 8 3 3 6 2 85 7 171
2017 PM-06 38 33 11 2 2 7 8 84 4 130
2017 PM-07 48 34 5 5 0 5 5 90 5 21
2014 PM 38 36 12 5 1 7 1 80 7 813
2014 PM-02 31 36 16 6 1 11 0 75 7 176
2014 PM-03 35 39 11 8 0 7 0 79 9 218
2014 PM-04 35 38 11 4 3 8 1 80 8 151
2014 PM-05 46 33 9 6 1 6 0 84 7 139
2014 PM-06 50 32 9 2 1 1 6 87 3 103
2014 PM-07 60 13 7 0 0 13 7 92 0 15
2011 PM 33 37 12 8 2 7 1 75 11 985
2011 PM-02 29 36 15 8 3 7 0 71 13 201
2011 PM-03 25 42 14 11 1 8 0 72 13 235
2011 PM-04 32 36 15 8 4 5 0 72 12 169
2011 PM-05 38 38 8 6 3 7 0 82 10 176
2011 PM-06 42 31 10 6 2 6 3 80 9 175
2011 PM-07 38 48 5 5 0 0 5 90 5 21
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 29 7 6 3 1 0 84 9 942
2017 PM-02 47 31 11 6 6 0 0 77 12 171
2017 PM-03 54 29 6 5 5 1 0 84 10 242
2017 PM-04 55 31 5 7 2 0 0 86 9 193
2017 PM-05 58 27 6 6 2 1 1 86 8 173
2017 PM-06 63 25 7 4 2 0 0 88 5 130
2017 PM-07 58 32 5 5 0 0 0 91 5 21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 25 9 3 3 1 0 86 6 942
2017 PM-02 56 26 10 5 2 2 0 83 7 171
2017 PM-03 62 21 10 2 4 2 0 84 6 242
2017 PM-04 57 28 8 4 2 0 0 85 7 193
2017 PM-05 58 30 7 1 3 1 1 89 4 173
2017 PM-06 65 26 5 2 2 0 0 91 5 130
2017 PM-07 54 23 18 5 0 0 0 77 5 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 42 18 13 6 3 0 63 19 942
2017 PM-02 14 35 22 21 6 3 0 50 27 171
2017 PM-03 17 43 18 12 7 2 0 62 19 242
2017 PM-04 18 37 26 9 7 3 0 57 17 193
2017 PM-05 26 50 8 10 3 2 0 78 13 173
2017 PM-06 23 47 12 13 2 2 0 72 15 130
2017 PM-07 16 57 5 5 18 0 0 73 23 21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 44 15 15 10 2 0 60 25 942
2017 PM-02 17 41 16 17 9 1 0 58 26 171
2017 PM-03 12 42 16 15 13 2 0 55 29 243
2017 PM-04 12 42 17 13 12 3 0 56 26 192
2017 PM-05 21 47 12 14 4 1 0 69 18 173
2017 PM-06 16 52 12 12 7 1 0 69 19 130
2017 PM-07 5 54 5 18 18 0 0 59 37 21

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 19 19 22 29 0 1 29 51 941
2017 PM-02 6 18 20 22 33 1 0 24 56 171
2017 PM-03 7 20 17 18 35 0 1 28 54 242
2017 PM-04 14 15 15 21 31 0 3 30 54 192
2017 PM-05 14 17 24 25 19 0 1 31 45 173
2017 PM-06 14 25 19 21 21 0 0 38 42 130
2017 PM-07 9 0 34 28 29 0 0 9 57 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 24 30 20 15 0 0 35 35 941
2017 PM-02 19 30 26 12 13 0 0 49 25 170
2017 PM-03 12 26 33 15 15 0 0 37 29 243
2017 PM-04 9 22 28 25 14 0 1 31 40 193
2017 PM-05 10 22 30 22 16 0 0 32 38 173
2017 PM-06 3 19 33 29 16 0 0 22 45 129
2017 PM-07 4 9 34 23 29 0 0 14 52 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 33 26 11 6 0 1 56 18 939
2017 PM-02 35 31 23 4 5 0 2 67 9 171
2017 PM-03 27 32 26 9 6 0 0 59 15 241
2017 PM-04 18 31 29 14 7 0 1 49 21 192
2017 PM-05 20 37 24 14 5 0 1 58 18 172
2017 PM-06 8 34 29 20 8 0 0 42 28 130
2017 PM-07 4 23 45 18 9 0 0 28 27 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 23 27 20 18 0 0 35 38 942
2017 PM-02 20 23 29 14 13 0 1 43 27 171
2017 PM-03 14 26 23 18 19 0 0 40 37 243
2017 PM-04 10 21 28 23 16 0 1 32 40 192
2017 PM-05 11 18 33 17 20 1 0 30 37 173
2017 PM-06 5 27 23 27 18 0 0 31 46 130
2017 PM-07 0 5 20 52 23 0 0 5 75 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 31 20 9 7 0 2 63 17 942
2017 PM-02 41 34 13 5 4 1 2 76 10 170
2017 PM-03 33 31 18 8 6 0 3 66 15 243
2017 PM-04 31 29 23 10 5 0 3 61 16 193
2017 PM-05 28 32 21 11 7 0 1 60 18 173
2017 PM-06 18 26 28 13 13 0 2 44 27 130
2017 PM-07 9 28 27 23 14 0 0 37 37 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 33 24 17 9 0 0 51 25 939
2017 PM-02 22 39 22 12 6 0 0 61 17 170
2017 PM-03 17 33 24 15 10 0 0 51 26 242
2017 PM-04 18 29 22 19 12 0 0 46 31 192
2017 PM-05 16 36 22 19 6 1 0 52 25 173
2017 PM-06 13 27 33 17 9 0 0 40 26 129
2017 PM-07 4 32 25 25 14 0 0 37 38 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 33 23 12 6 0 1 59 18 938
2017 PM-02 27 32 23 11 7 0 1 59 18 169
2017 PM-03 21 30 25 16 8 0 0 51 24 242
2017 PM-04 20 30 26 16 5 1 1 52 22 192
2017 PM-05 27 41 20 8 3 1 0 69 11 173
2017 PM-06 35 35 19 6 5 0 0 70 12 129
2017 PM-07 36 32 23 9 0 0 0 68 9 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 33 26 14 8 0 0 52 22 937
2017 PM-02 29 31 23 13 5 1 0 60 18 170
2017 PM-03 19 30 23 19 9 0 0 49 28 240
2017 PM-04 18 31 26 15 9 0 1 49 24 192
2017 PM-05 15 39 29 10 6 1 1 54 16 173
2017 PM-06 16 36 27 11 9 0 0 53 20 129
2017 PM-07 15 29 32 23 0 0 0 45 23 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 34 21 13 7 0 1 59 20 939
2017 PM-02 23 34 22 13 6 0 1 58 20 170
2017 PM-03 23 28 19 19 11 0 0 51 30 242
2017 PM-04 22 33 24 11 9 0 1 56 20 192
2017 PM-05 25 40 18 11 4 1 1 67 15 173
2017 PM-06 27 40 22 7 5 0 0 67 12 129
2017 PM-07 38 39 5 14 5 0 0 77 18 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 33 23 9 5 0 1 63 14 938
2017 PM-02 42 29 18 5 4 1 1 72 10 170
2017 PM-03 29 35 22 8 5 0 0 64 13 241
2017 PM-04 26 32 26 8 5 0 2 60 14 192
2017 PM-05 27 30 24 10 7 0 1 58 17 173
2017 PM-06 17 40 26 12 5 0 0 57 17 129
2017 PM-07 28 25 16 28 5 0 0 52 32 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 23 13 7 2 0 1 77 9 942
2017 PM-02 54 27 15 3 1 0 0 81 4 171
2017 PM-03 49 23 15 10 2 0 1 73 12 243
2017 PM-04 50 22 13 9 3 0 2 74 12 193
2017 PM-05 58 23 9 6 2 0 1 82 9 173
2017 PM-06 57 22 15 2 4 0 1 79 6 129
2017 PM-07 63 23 9 5 0 0 0 86 5 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 75 13 5 3 2 0 2 90 6 941
2017 PM-02 70 16 8 4 1 0 1 87 5 171
2017 PM-03 72 14 4 4 2 0 3 89 7 243
2017 PM-04 75 9 6 5 2 0 2 86 8 193
2017 PM-05 79 13 2 2 1 1 2 95 3 173
2017 PM-06 78 11 2 2 3 0 4 93 6 128
2017 PM-07 82 9 5 0 4 0 0 91 4 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 32 13 4 2 0 1 81 6 942
2017 PM-02 50 28 18 3 2 0 0 78 4 171
2017 PM-03 47 32 14 4 3 0 1 79 7 243
2017 PM-04 52 31 10 5 1 0 1 83 7 193
2017 PM-05 45 36 9 6 3 1 1 82 9 172
2017 PM-06 48 35 11 2 2 0 1 84 5 130
2017 PM-07 41 45 9 0 4 0 0 86 4 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 22 9 7 3 0 1 80 10 942
2017 PM-02 48 26 12 9 4 0 1 75 13 171
2017 PM-03 54 24 9 9 4 0 0 78 13 243
2017 PM-04 59 16 12 8 4 0 2 76 12 193
2017 PM-05 64 22 6 4 2 1 1 87 6 172
2017 PM-06 69 18 5 3 2 0 2 89 5 130
2017 PM-07 62 29 0 5 4 0 0 91 9 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 22 11 4 2 0 14 81 7 939
2017 PM-02 46 23 15 4 3 0 9 76 7 169
2017 PM-03 53 19 6 5 1 0 15 85 7 242
2017 PM-04 47 14 7 2 0 0 29 87 4 193
2017 PM-05 40 30 13 5 2 0 9 77 8 173
2017 PM-06 44 28 17 3 2 0 7 77 5 129
2017 PM-07 43 29 14 5 0 0 9 80 5 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 28 11 3 2 0 2 84 5 938
2017 PM-02 53 25 16 2 2 0 1 80 4 171
2017 PM-03 58 29 8 2 1 0 2 89 3 239
2017 PM-04 52 29 9 4 3 0 2 83 7 193
2017 PM-05 50 33 11 4 1 0 2 84 5 173
2017 PM-06 58 24 11 4 2 0 2 84 6 129
2017 PM-07 37 29 25 9 0 0 0 66 9 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 22 11 7 8 0 2 73 15 943
2017 PM-02 39 25 13 8 14 1 1 65 22 171
2017 PM-03 44 21 12 9 13 0 1 66 22 243
2017 PM-04 45 23 12 9 6 0 4 71 17 193
2017 PM-05 60 19 13 3 2 1 2 82 5 173
2017 PM-06 69 20 4 3 1 0 4 92 4 130
2017 PM-07 51 28 15 6 0 0 0 78 6 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 31 14 4 1 0 2 82 4 943
2017 PM-02 48 32 16 2 1 1 1 81 3 171
2017 PM-03 47 34 13 4 1 0 1 82 5 243
2017 PM-04 47 35 12 3 2 0 2 83 5 193
2017 PM-05 50 28 13 5 1 0 3 81 5 173
2017 PM-06 57 24 14 3 1 0 2 82 4 130
2017 PM-07 63 18 18 0 0 0 0 82 0 21

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 26 44 18 7 0 0 31 25 942
2017 PM-02 9 33 37 15 7 0 0 42 22 171
2017 PM-03 6 26 43 15 9 0 0 33 24 242
2017 PM-04 3 26 46 16 8 0 0 30 24 193
2017 PM-05 6 23 42 25 5 0 0 29 29 173
2017 PM-06 3 22 52 20 4 0 0 25 24 130
2017 PM-07 0 5 54 32 9 0 0 5 41 21

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 23 42 19 6 0 0 25 32 938
2017 PM-02 10 21 36 25 7 0 0 33 32 170
2017 PM-03 11 22 39 22 6 0 0 28 33 242
2017 PM-04 10 19 48 17 5 0 0 22 30 193
2017 PM-05 5 31 45 13 6 0 0 19 36 171
2017 PM-06 7 24 45 21 3 0 0 24 31 129
2017 PM-07 18 23 50 5 4 0 0 9 41 21
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 22 23 17 19 2 0 18 82 943
2017 PM-02 8 23 28 17 23 2 0 8 92 171
2017 PM-03 14 20 25 17 23 2 0 15 85 243
2017 PM-04 20 24 19 17 19 1 0 20 80 193
2017 PM-05 25 20 22 15 16 2 0 25 75 173
2017 PM-06 23 22 25 18 11 2 0 24 76 130
2017 PM-07 9 14 28 31 14 5 0 10 90 21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 28 748
2017 PM-02 29 152
2017 PM-03 40 198
2017 PM-04 27 150
2017 PM-05 18 125
2017 PM-06 14 97
2017 PM-07 11 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 36 748
2017 PM-02 36 152
2017 PM-03 43 198
2017 PM-04 37 150
2017 PM-05 33 125
2017 PM-06 25 97
2017 PM-07 36 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 18 748
2017 PM-02 22 152
2017 PM-03 20 198
2017 PM-04 21 150
2017 PM-05 13 125
2017 PM-06 6 97
2017 PM-07 6 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 69 748
2017 PM-02 78 152
2017 PM-03 59 198
2017 PM-04 66 150
2017 PM-05 71 125
2017 PM-06 78 97
2017 PM-07 55 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 5 748
2017 PM-02 3 152
2017 PM-03 7 198
2017 PM-04 6 150
2017 PM-05 4 125
2017 PM-06 4 97
2017 PM-07 0 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 37 748
2017 PM-02 34 152
2017 PM-03 40 198
2017 PM-04 37 150
2017 PM-05 33 125
2017 PM-06 42 97
2017 PM-07 53 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 5 33 19 13 5 24 736
2017 PM-02 3 30 20 15 6 26 147
2017 PM-03 3 32 20 11 6 27 199
2017 PM-04 7 32 16 10 6 28 147
2017 PM-05 9 36 17 15 5 18 124
2017 PM-06 7 41 20 13 2 18 96
2017 PM-07 6 6 21 37 6 24 16

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 21 14 22 28 1 5 32 53 754
2017 PM-02 11 26 16 16 27 2 2 38 46 153
2017 PM-03 7 17 13 26 33 0 3 26 61 201
2017 PM-04 9 17 12 27 26 1 9 29 58 150
2017 PM-05 7 24 16 19 28 2 3 33 50 126
2017 PM-06 7 26 10 23 25 1 8 36 53 97
2017 PM-07 11 18 18 11 32 0 11 32 48 18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 2 7 12 17 54 2 7 9 78 752
2017 PM-02 4 8 14 16 51 2 5 13 72 152
2017 PM-03 2 6 11 18 58 1 5 8 80 201
2017 PM-04 2 6 11 13 58 1 9 8 79 150
2017 PM-05 0 8 14 14 51 5 7 9 74 126
2017 PM-06 1 6 7 24 49 2 11 8 83 96
2017 PM-07 0 0 21 20 48 0 11 0 76 18
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