2017 Public Service Employee Survey Results by Theme for Parks Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 42 7 6 3 0 0 85 9 3007
2017 First official language - French 38 42 10 6 3 0 0 81 9 1084
2014 First official language - English 40 42 8 6 3 0 0 83 9 2491
2014 First official language - French 37 46 9 6 2 0 0 83 8 864
2011 First official language - English 42 39 7 7 4 0 0 82 11 2813
2011 First official language - French 44 37 12 6 1 0 0 81 7 1046

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 36 12 11 8 0 0 70 19 3007
2017 First official language - French 30 38 17 9 6 0 0 69 15 1079

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 31 6 2 1 0 0 91 3 3003
2017 First official language - French 51 36 9 3 1 0 0 87 4 1080
2014 First official language - English 69 24 4 2 1 0 0 94 2 2488
2014 First official language - French 59 33 6 2 0 0 0 92 2 864
2011 First official language - English 68 24 5 1 1 0 0 92 2 2815
2011 First official language - French 61 30 6 2 1 0 0 91 3 1046

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 35 7 4 2 0 0 87 6 2999
2017 First official language - French 46 39 9 5 2 0 0 85 6 1076
2014 First official language - English 52 35 8 4 1 0 0 87 5 2492
2014 First official language - French 45 41 10 3 1 0 0 86 4 861
2011 First official language - English 50 37 6 4 2 0 0 87 6 2817
2011 First official language - French 50 38 8 2 1 0 0 88 4 1048

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 31 11 9 4 0 0 76 13 3002
2017 First official language - French 40 35 14 6 4 1 0 76 10 1082
2014 First official language - English 40 35 12 9 4 0 0 74 14 2489
2014 First official language - French 33 36 17 8 4 2 0 71 11 866
2011 First official language - English 35 32 15 10 7 1 0 68 17 2806
2011 First official language - French 32 34 20 9 5 1 0 67 13 1044

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 34 11 10 5 0 0 73 15 3002
2017 First official language - French 35 39 16 6 4 1 0 74 10 1083
2014 First official language - English 34 36 12 12 5 0 0 71 17 2493
2014 First official language - French 31 37 18 9 5 1 0 68 14 866
2011 First official language - English 29 34 13 14 9 0 0 63 23 2807
2011 First official language - French 26 36 21 12 5 1 0 62 17 1044

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 24 16 10 6 4 1 67 16 3001
2017 First official language - French 39 29 14 8 5 4 1 71 13 1083
2014 First official language - English 39 25 16 11 5 4 0 67 16 2491
2014 First official language - French 33 28 17 9 5 7 1 66 16 866
2011 First official language - English 39 24 15 10 8 4 1 66 19 2808
2011 First official language - French 33 25 19 11 6 6 1 62 18 1044
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 28 9 7 5 1 0 78 13 3011
2017 First official language - French 42 37 11 5 4 0 1 80 9 1080
2014 First official language - English 49 28 9 8 5 1 0 78 13 2493
2014 First official language - French 42 34 12 7 4 1 1 77 11 867
2011 First official language - English 41 30 11 9 7 1 0 72 17 2815
2011 First official language - French 37 34 15 9 4 1 0 72 13 1048

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 31 8 9 6 0 0 76 16 3010
2017 First official language - French 39 37 10 8 4 0 0 77 13 1083
2014 First official language - English 43 32 9 9 6 0 0 76 15 2494
2014 First official language - French 39 37 13 8 3 0 0 76 11 862
2011 First official language - English 37 33 9 12 9 1 0 70 21 2811
2011 First official language - French 36 35 13 10 5 0 0 71 15 1048

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 26 8 8 6 0 0 77 14 3008
2017 First official language - French 46 31 11 6 6 0 0 77 12 1080
2014 First official language - English 49 29 9 7 5 0 0 78 13 2495
2014 First official language - French 40 35 13 6 6 0 0 75 12 863

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 30 13 10 6 5 0 69 17 3009
2017 First official language - French 24 38 14 10 5 8 1 68 16 1081
2014 First official language - English 31 32 13 11 7 5 0 66 20 2492
2014 First official language - French 19 37 18 11 6 7 1 62 18 865
2011 First official language - English 21 28 18 15 12 5 0 52 29 2811
2011 First official language - French 15 34 21 14 9 7 1 52 25 1044

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 31 12 14 8 2 0 64 23 3004
2017 First official language - French 22 37 18 12 6 4 1 62 19 1083
2014 First official language - English 27 31 14 15 11 2 0 59 27 2489
2014 First official language - French 19 32 24 10 10 4 0 54 21 866
2011 First official language - English 21 26 16 18 18 1 0 48 36 2810
2011 First official language - French 16 32 23 15 11 2 0 50 27 1045

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 29 16 18 11 4 1 53 30 3001
2017 First official language - French 15 33 23 13 7 9 1 53 22 1084
2014 First official language - English 16 33 15 20 12 4 1 50 34 2488
2014 First official language - French 12 33 22 17 9 7 0 49 28 867
2011 First official language - English 9 29 16 24 19 3 0 39 44 2811
2011 First official language - French 8 31 27 18 10 6 0 41 30 1045

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 26 14 14 14 6 0 55 30 3008
2017 First official language - French 17 33 19 13 9 8 1 55 24 1083
2014 First official language - English 19 26 16 17 15 6 0 49 34 2487
2014 First official language - French 14 28 21 16 11 10 0 47 30 865
2011 First official language - English 15 26 17 17 18 7 0 44 38 2810
2011 First official language - French 11 30 22 16 11 10 0 45 30 1046

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 30 13 19 13 4 0 52 34 3007
2017 First official language - French 16 40 20 13 7 4 0 59 20 1084
2014 First official language - English 16 30 15 22 15 3 0 47 38 2488
2014 First official language - French 14 39 20 16 7 3 0 55 24 865
2011 First official language - English 11 30 14 24 19 2 0 42 43 2806
2011 First official language - French 11 37 23 18 9 1 0 48 28 1046
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 36 12 13 8 0 0 67 21 3005
2017 First official language - French 29 38 15 11 6 0 0 68 17 1083
2014 First official language - English 25 37 13 16 8 0 0 63 24 2491
2014 First official language - French 28 39 14 14 5 0 0 67 19 864
2011 First official language - English 21 38 13 16 11 0 0 59 27 2817
2011 First official language - French 25 37 17 14 7 1 0 63 21 1045

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 43 10 11 5 0 0 74 16 3004
2017 First official language - French 26 43 14 12 5 0 0 69 17 1083

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 23 16 22 15 11 1 39 42 3008
2017 First official language - French 9 21 19 19 12 15 4 38 38 1080
2014 First official language - English 12 23 16 23 16 9 2 39 43 2496
2014 First official language - French 10 21 26 18 10 12 4 36 33 866

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 33 10 11 8 0 0 72 18 3008
2017 First official language - French 32 38 13 9 7 0 1 71 16 1080
2014 First official language - English 39 32 12 10 6 1 0 72 16 2493
2014 First official language - French 33 39 12 10 5 0 1 73 15 866
2011 First official language - English 32 37 12 11 9 0 0 69 20 2813
2011 First official language - French 32 36 16 10 5 0 0 68 16 1048

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 36 16 12 7 1 4 63 20 869
2017 First official language - French 17 36 20 13 4 4 5 59 19 294
2014 First official language - English 24 38 14 12 6 3 3 66 19 808
2014 First official language - French 20 43 17 10 3 4 5 68 14 253

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 37 9 15 8 0 0 67 23 3010
2017 First official language - French 32 40 13 10 5 1 0 72 15 1082
2014 First official language - English 28 38 10 17 7 1 0 67 24 2494
2014 First official language - French 27 45 12 11 4 1 0 73 15 865
2011 First official language - English 27 34 10 19 9 1 1 63 28 2814
2011 First official language - French 25 43 16 9 6 1 1 68 16 1047

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 29 11 14 9 8 1 63 25 3009
2017 First official language - French 25 35 14 10 8 7 1 66 19 1083
2014 First official language - English 29 29 12 16 9 5 1 62 26 2497
2014 First official language - French 25 36 14 12 8 4 1 65 21 866
2011 First official language - English 28 27 12 16 13 4 1 58 30 2812
2011 First official language - French 24 30 18 13 9 5 1 58 24 1047

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 39 10 16 7 0 0 67 24 3010
2017 First official language - French 24 41 16 13 5 0 0 66 18 1083
2014 First official language - English 23 39 10 19 8 0 0 62 27 2491
2014 First official language - French 20 41 16 17 5 0 0 62 22 863
2011 First official language - English 25 39 11 16 8 0 1 64 24 2810
2011 First official language - French 25 40 18 12 4 0 1 66 16 1046

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 33 7 5 2 0 0 86 7 3006
2017 First official language - French 43 40 10 4 3 0 0 83 6 1084
2014 First official language - English 51 35 7 4 2 0 0 87 7 2490
2014 First official language - French 46 38 9 5 1 0 0 84 7 863
2011 First official language - English 53 32 7 5 2 0 0 85 8 2814
2011 First official language - French 46 36 11 4 2 0 0 83 6 1045

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 33 4 4 2 0 0 90 6 3004
2017 First official language - French 47 37 9 5 2 0 0 84 7 1084
2014 First official language - English 55 32 6 5 2 0 0 88 7 2492
2014 First official language - French 49 37 8 5 1 0 0 86 6 863
2011 First official language - English 55 35 5 3 2 0 0 90 5 2813
2011 First official language - French 46 39 8 6 2 0 0 85 8 1046

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 33 14 16 9 4 1 60 25 3008
2017 First official language - French 18 34 22 13 8 5 1 55 22 1083
2014 First official language - English 21 31 14 17 12 4 1 54 30 2489
2014 First official language - French 15 33 22 16 7 4 3 52 25 866
2011 First official language - English 17 31 16 18 17 2 0 49 35 2813
2011 First official language - French 14 33 23 18 9 3 1 48 28 1047

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 28 14 16 14 3 3 54 32 3004
2017 First official language - French 16 29 17 15 13 5 4 50 31 1083
2014 First official language - English 21 27 12 16 17 3 3 52 35 2490
2014 First official language - French 14 30 17 16 12 4 8 49 32 865
2011 First official language - English 13 27 14 19 23 2 2 42 43 2812
2011 First official language - French 12 26 19 20 18 3 2 40 40 1045

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 41 9 12 6 0 0 74 18 3001
2017 First official language - French 24 42 14 12 6 0 1 67 19 1080
2014 First official language - English 25 44 10 13 8 0 0 69 21 2489
2014 First official language - French 19 41 20 12 7 0 0 60 20 864
2011 First official language - English 29 41 8 12 9 0 0 71 21 2815
2011 First official language - French 27 38 15 12 7 0 0 65 20 1046

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 35 11 10 5 0 0 74 15 2998
2017 First official language - French 31 38 18 8 5 0 1 69 14 1082
2014 First official language - English 35 37 12 11 6 0 0 72 17 2490
2014 First official language - French 26 42 15 12 4 0 0 68 16 864

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 38 11 10 4 0 0 75 14 2999
2017 First official language - French 28 44 15 8 4 0 1 73 12 1081
2014 First official language - English 33 40 12 10 4 0 0 73 14 2492
2014 First official language - French 25 43 19 9 4 0 1 68 13 862
2011 First official language - English 34 40 11 9 5 0 0 74 15 2811
2011 First official language - French 28 44 16 9 3 0 0 72 11 1046

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 39 16 11 6 3 0 66 18 3008
2017 First official language - French 17 38 24 10 6 5 1 58 17 1084

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 32 11 10 5 0 0 74 15 3004
2017 First official language - French 39 37 11 7 5 1 1 78 11 1083
2014 First official language - English 39 33 11 11 5 0 1 73 16 2492
2014 First official language - French 34 34 16 7 4 1 3 71 12 864
2011 First official language - English 37 37 9 10 6 1 0 75 16 2817
2011 First official language - French 34 37 15 7 5 1 1 72 13 1046

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 26 11 12 11 1 5 64 24 3005
2017 First official language - French 36 30 11 9 5 1 8 73 16 1083
2014 First official language - English 35 27 9 15 10 1 4 64 26 2492
2014 First official language - French 35 33 8 10 7 1 6 74 18 864
2011 First official language - English 33 26 8 14 15 1 4 61 31 2812
2011 First official language - French 39 28 8 10 9 0 6 72 19 1048

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 33 17 7 4 0 1 70 12 3010
2017 First official language - French 40 34 14 7 3 0 1 75 10 1083
2014 First official language - English 33 30 21 10 5 0 1 63 15 2491
2014 First official language - French 36 38 15 7 4 0 0 74 11 863
2011 First official language - English 29 32 22 10 6 0 1 61 17 2814
2011 First official language - French 33 34 17 10 5 0 1 68 15 1041

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 22 8 5 5 3 6 81 10 3006
2017 First official language - French 41 29 7 6 4 2 10 80 12 1079
2014 First official language - English 50 24 9 4 4 2 6 82 9 2496
2014 First official language - French 42 26 10 5 4 3 10 78 10 864
2011 First official language - English 43 29 9 6 6 2 4 77 13 2815
2011 First official language - French 39 26 11 8 7 3 7 72 16 1046

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 29 35 37 3002
2017 First official language - French 24 46 30 1082
2014 First official language - English 24 37 39 2489
2014 First official language - French 24 45 31 865
2011 First official language - English 20 47 33 2815
2011 First official language - French 19 53 28 1045

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 11 20 10 11 42 5 838
2017 First official language - French 13 23 20 8 29 7 259
2014 First official language - English 12 31 12 20 9999 24 580
2014 First official language - French 12 30 21 8 9999 30 199
2011 First official language - English 28 27 15 16 9999 14 585
2011 First official language - French 22 28 25 12 9999 13 200
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 37 8 6 3 0 0 84 8 3006
2017 First official language - French 36 43 11 5 4 0 0 80 9 1078
2014 First official language - English 43 38 10 5 2 1 0 83 8 2488
2014 First official language - French 38 38 13 8 1 2 0 78 9 861
2011 First official language - English 41 38 10 6 4 1 0 80 10 2812
2011 First official language - French 37 42 10 7 3 1 0 81 9 1045

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 39 13 10 4 1 0 73 14 3007
2017 First official language - French 27 46 15 6 4 1 0 75 10 1080
2014 First official language - English 29 40 14 11 5 1 0 70 16 2485
2014 First official language - French 24 46 17 9 2 2 0 72 11 867
2011 First official language - English 30 39 13 11 6 1 0 70 17 2816
2011 First official language - French 31 40 15 9 4 1 0 72 13 1048

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 21 37 19 11 1 3 31 30 2995
2017 First official language - French 7 27 32 17 12 1 4 31 35 1074
2014 First official language - English 10 28 35 17 7 1 2 25 39 2484
2014 First official language - French 9 28 32 19 7 2 2 27 39 857
2011 First official language - English 12 28 37 15 6 1 2 22 41 2801
2011 First official language - French 10 32 32 15 7 1 4 23 44 1043

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 17 28 21 19 2 3 42 28 2986
2017 First official language - French 8 20 27 20 18 5 4 41 30 1075
2014 First official language - English 13 24 29 18 13 2 2 32 38 2486
2014 First official language - French 10 22 33 19 10 4 3 30 34 857
2011 First official language - English 15 23 27 19 11 2 2 32 39 2797
2011 First official language - French 11 23 29 18 10 3 5 30 38 1040

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 23 29 16 12 3 5 30 39 2988
2017 First official language - French 17 28 27 12 9 3 4 23 48 1077
2014 First official language - English 17 26 29 15 9 2 3 25 45 2483
2014 First official language - French 19 27 29 13 5 2 4 20 49 859
2011 First official language - English 17 26 31 15 6 2 3 23 45 2800
2011 First official language - French 19 30 26 12 6 2 5 19 53 1039

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 8 25 31 25 1 6 59 13 2972
2017 First official language - French 6 16 29 28 14 1 6 46 23 1075
2014 First official language - English 5 11 28 31 20 1 4 53 17 2478
2014 First official language - French 5 16 34 26 14 2 3 42 22 855
2011 First official language - English 5 12 34 30 14 1 4 46 18 2786
2011 First official language - French 12 25 32 15 9 1 6 25 40 1039

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 19 26 19 17 2 4 38 34 2990
2017 First official language - French 13 23 25 18 14 1 6 34 39 1075
2014 First official language - English 22 26 25 11 12 1 2 24 51 2486
2014 First official language - French 25 26 23 13 8 2 3 22 54 861
2011 First official language - English 26 27 25 12 6 1 2 19 55 2801
2011 First official language - French 26 30 21 11 6 1 5 18 60 1041

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 14 24 22 21 3 6 48 25 2989
2017 First official language - French 10 20 26 18 15 6 6 37 33 1078
2014 First official language - English 10 18 26 22 17 2 5 43 30 2481
2014 First official language - French 10 24 28 19 9 6 4 31 38 860
2011 First official language - English 7 16 27 26 16 2 5 46 25 2794
2011 First official language - French 9 20 25 22 14 3 7 40 32 1042

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 20 28 15 15 4 6 32 37 2990
2017 First official language - French 9 24 32 15 10 4 5 27 37 1080
2014 First official language - English 16 22 31 14 11 3 4 26 41 2483
2014 First official language - French 11 27 33 13 8 3 4 23 41 860

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 31 9 13 9 0 0 69 22 3004
2017 First official language - French 39 38 10 7 5 0 0 77 12 1081
2014 First official language - English 39 30 10 12 8 1 0 70 20 2496
2014 First official language - French 36 37 10 10 5 1 0 75 15 866

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 39 8 10 4 0 0 78 14 3004
2017 First official language - French 38 46 9 6 2 0 0 84 8 1083
2014 First official language - English 37 42 9 9 3 0 0 79 12 2494
2014 First official language - French 38 45 10 4 2 0 0 83 7 866

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 32 15 5 2 4 1 77 7 3004
2017 First official language - French 28 42 16 5 4 5 1 74 9 1083
2014 First official language - English 40 34 14 5 2 5 1 78 7 2491
2014 First official language - French 31 41 13 4 3 7 1 78 8 865

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 38 10 6 3 2 0 81 9 3004
2017 First official language - French 33 47 11 4 3 3 0 82 7 1082
2014 First official language - English 40 38 11 7 2 2 0 80 10 2492
2014 First official language - French 32 46 11 6 1 3 0 81 7 863
2011 First official language - English 30 39 14 8 7 2 0 70 15 2810
2011 First official language - French 29 41 18 6 5 2 0 71 11 1045

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 34 7 5 3 0 0 84 9 3004
2017 First official language - French 42 42 9 4 2 1 0 85 6 1084
2014 First official language - English 48 34 9 5 3 0 0 82 9 2485
2014 First official language - French 43 39 12 3 2 0 0 82 6 863
2011 First official language - English 37 35 11 9 7 1 0 72 16 2807
2011 First official language - French 36 39 14 8 4 0 0 75 12 1044

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 31 15 13 11 4 3 59 26 3008
2017 First official language - French 19 33 17 14 8 5 4 57 24 1080
2014 First official language - English 28 34 13 13 7 3 2 65 21 2496
2014 First official language - French 20 31 20 12 7 3 7 57 21 867

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 39 8 5 1 1 0 86 6 3001
2017 First official language - French 32 45 13 4 1 4 1 81 5 1078
2014 First official language - English 44 41 8 5 2 2 0 86 6 2487
2014 First official language - French 31 45 15 5 1 3 0 79 6 866
2011 First official language - English 40 38 10 7 3 2 0 80 10 2816
2011 First official language - French 30 46 13 5 2 2 0 79 8 1046

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 32 12 9 5 4 1 72 15 3003
2017 First official language - French 28 39 13 11 5 4 1 70 17 1079
2014 First official language - English 36 36 10 9 5 3 1 75 14 2486
2014 First official language - French 26 43 10 10 6 3 1 73 17 865
2011 First official language - English 34 33 12 10 7 3 1 70 17 2813
2011 First official language - French 30 41 12 10 4 3 0 73 15 1047

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 33 18 13 7 4 1 59 22 3003
2017 First official language - French 16 34 21 13 6 7 2 55 21 1079
2014 First official language - English 18 33 22 15 7 4 1 54 23 2486
2014 First official language - French 12 30 28 15 7 6 2 46 24 867
2011 First official language - English 15 34 24 13 9 4 1 52 22 2809
2011 First official language - French 13 34 24 13 6 8 2 52 22 1045

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 25 15 16 14 7 2 51 33 3004
2017 First official language - French 15 26 18 13 11 13 4 50 29 1080
2014 First official language - English 19 27 16 17 14 6 1 49 33 2487
2014 First official language - French 14 27 18 17 13 9 2 47 33 866
2011 First official language - English 16 24 15 17 19 7 2 44 39 2807
2011 First official language - French 14 28 19 16 11 9 2 48 31 1046

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 49 4 10 3 0 0 83 13 3013
2017 First official language - French 31 51 7 8 3 0 0 82 11 1082
2014 First official language - English 28 52 4 13 3 0 0 80 16 2490
2014 First official language - French 30 51 7 8 4 0 0 81 12 863
2011 First official language - English 28 48 4 14 6 0 0 77 20 2815
2011 First official language - French 33 46 7 11 3 0 0 79 13 1047

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 34 6 11 6 0 0 78 17 3008
2017 First official language - French 35 38 8 13 5 0 1 74 18 1083
2014 First official language - English 45 31 6 13 5 0 0 76 18 2491
2014 First official language - French 35 40 9 10 5 0 1 75 15 864
2011 First official language - English 39 35 7 11 7 0 1 75 18 2813
2011 First official language - French 34 41 10 9 5 0 1 76 14 1047

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 35 6 7 3 0 0 84 10 2997
2017 First official language - French 46 39 8 5 1 0 0 86 6 1082
2014 First official language - English 45 38 6 8 3 0 0 84 10 2492
2014 First official language - French 43 41 9 5 2 0 0 84 7 864

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 15 3 2 1 0 1 94 2 3009
2017 First official language - French 53 34 4 5 1 0 1 88 7 1083
2014 First official language - English 77 16 3 2 1 1 1 94 3 2491
2014 First official language - French 53 34 7 4 2 0 1 87 6 864
2011 First official language - English 75 17 3 1 1 1 2 94 2 2815
2011 First official language - French 51 33 6 7 2 1 1 86 9 1046

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 13 2 1 1 0 1 95 2 3012
2017 First official language - French 45 30 8 11 5 0 1 75 16 1081
2014 First official language - English 78 15 3 1 1 0 2 95 2 2492
2014 First official language - French 43 28 9 11 6 0 4 74 17 863
2011 First official language - English 77 14 3 1 1 1 3 95 2 2817
2011 First official language - French 45 25 7 14 6 0 4 72 21 1046

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 9 4 1 1 0 6 93 2 3009
2017 First official language - French 50 23 7 7 8 0 5 77 16 1082
2014 First official language - English 80 9 4 1 1 1 5 94 2 2495
2014 First official language - French 51 19 6 11 7 0 5 74 19 867
2011 First official language - English 77 10 6 1 1 0 5 92 2 2815
2011 First official language - French 52 19 6 8 9 1 5 75 19 1046

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 8 3 1 1 0 3 95 2 3007
2017 First official language - French 69 15 3 4 6 0 2 87 10 1083
2014 First official language - English 84 8 3 1 1 0 4 95 1 2496
2014 First official language - French 68 15 2 5 7 0 2 85 13 864
2011 First official language - English 82 7 5 1 1 0 5 93 2 2814
2011 First official language - French 67 14 4 5 7 0 3 84 12 1046

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 11 6 1 1 2 10 92 2 3008
2017 First official language - French 38 30 9 8 5 2 9 76 14 1083
2014 First official language - English 70 12 7 1 1 3 7 90 2 2489
2014 First official language - French 40 22 10 9 5 3 11 72 16 865

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 75 11 5 1 1 3 4 92 2 3003
2017 First official language - French 45 31 8 6 4 4 2 81 11 1081
2014 First official language - English 72 12 5 1 1 4 4 92 3 2490
2014 First official language - French 43 30 8 6 6 4 4 80 12 864
2011 First official language - English 72 13 7 1 1 2 4 91 1 2809
2011 First official language - French 49 27 10 5 5 2 2 79 11 1045

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 18 82 2995
2017 First official language - French 17 83 1081
2014 First official language - English 20 80 2494
2014 First official language - French 15 85 863

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 538
2017 First official language - French 49 170
2014 First official language - English 55 482
2014 First official language - French 44 116

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 538
2017 First official language - French 57 170
2014 First official language - English 53 482
2014 First official language - French 66 116

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 538
2017 First official language - French 6 170
2014 First official language - English 9 482
2014 First official language - French 6 116

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 538
2017 First official language - French 5 170
2014 First official language - English 6 482
2014 First official language - French 4 116

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 538
2017 First official language - French 14 170
2014 First official language - English 20 482
2014 First official language - French 13 116

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 538
2017 First official language - French 4 170
2014 First official language - English 3 482

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 538
2017 First official language - French 35 170
2014 First official language - English 39 482
2014 First official language - French 31 117

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 538
2017 First official language - French 45 170
2014 First official language - English 39 482
2014 First official language - French 40 117

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 538
2017 First official language - French 34 170
2014 First official language - English 37 482
2014 First official language - French 35 117

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 538
2017 First official language - French 41 170
2014 First official language - English 33 482
2014 First official language - French 49 117

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 538
2017 First official language - French 21 170
2014 First official language - English 31 482
2014 First official language - French 25 117

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 538
2017 First official language - French 55 170
2014 First official language - English 57 482
2014 First official language - French 59 117

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 538
2017 First official language - French 31 170
2014 First official language - English 29 482
2014 First official language - French 34 117

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 538
2014 First official language - English 2 482
2014 First official language - French 0 117

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 538
2017 First official language - French 8 170
2014 First official language - English 10 482
2014 First official language - French 12 117

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 538
2017 First official language - French 13 170
2014 First official language - English 12 482
2014 First official language - French 13 117

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 538
2017 First official language - French 34 170
2014 First official language - English 42 482
2014 First official language - French 44 117

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 538
2017 First official language - French 26 170
2014 First official language - English 29 482
2014 First official language - French 31 117

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 538
2017 First official language - French 9 170
2014 First official language - English 12 482
2014 First official language - French 11 117

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 539
2017 First official language - French 57 168
2014 First official language - English 52 481
2014 First official language - French 62 118

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 539
2017 First official language - French 25 168
2014 First official language - English 32 481
2014 First official language - French 25 118

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 539
2017 First official language - French 14 168
2014 First official language - English 15 481
2014 First official language - French 12 118

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 539
2017 First official language - French 18 168
2014 First official language - English 14 481
2014 First official language - French 16 118

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 539
2017 First official language - French 7 168
2014 First official language - English 10 481
2014 First official language - French 9 118

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 539
2017 First official language - French 8 168
2014 First official language - English 3 481
2014 First official language - French 5 118

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 539
2017 First official language - French 11 168
2014 First official language - English 19 481
2014 First official language - French 17 118

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 539
2017 First official language - French 9 168
2014 First official language - English 7 481
2014 First official language - French 15 118

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 539
2017 First official language - French 21 168
2014 First official language - English 26 481
2014 First official language - French 14 118

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 506
2017 First official language - French 15 156
2014 First official language - English 14 463
2014 First official language - French 22 107

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 506
2017 First official language - French 20 156
2014 First official language - English 24 463
2014 First official language - French 26 107

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 506
2017 First official language - French 12 156
2014 First official language - English 8 463
2014 First official language - French 14 107

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 506
2017 First official language - French 9 156
2014 First official language - English 9 463
2014 First official language - French 6 107

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 506
2017 First official language - French 11 156
2014 First official language - English 10 463
2014 First official language - French 6 107

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 506
2017 First official language - French 7 156
2014 First official language - English 8 463
2014 First official language - French 7 107

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 506
2017 First official language - French 11 156
2014 First official language - English 5 463
2014 First official language - French 10 107

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 506
2017 First official language - French 15 156
2014 First official language - English 9 463
2014 First official language - French 15 107

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 506
2017 First official language - French 14 156
2014 First official language - English 8 463
2014 First official language - French 10 107

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 506
2017 First official language - French 25 156
2014 First official language - English 21 463
2014 First official language - French 19 107

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 506
2017 First official language - French 11 156
2014 First official language - English 5 463
2014 First official language - French 11 107

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 506
2017 First official language - French 39 156
2014 First official language - English 40 463
2014 First official language - French 40 107

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 506
2014 First official language - English 1 463

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 506
2017 First official language - French 43 156
2014 First official language - English 48 463
2014 First official language - French 43 107

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 506
2017 First official language - French 10 156
2014 First official language - English 17 463
2014 First official language - French 16 107

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 94 6 539
2017 First official language - French 93 7 170

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 19 17 9 8 19 8 53 23 3003
2017 First official language - French 13 20 16 8 5 28 9 53 21 1081
2014 First official language - English 20 21 19 9 7 19 5 55 20 2492
2014 First official language - French 12 20 17 7 4 26 13 53 19 862

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 28 16 9 5 8 1 67 16 3002
2017 First official language - French 21 36 17 8 4 12 2 67 14 1081
2014 First official language - English 31 29 18 7 4 9 1 67 13 2493
2014 First official language - French 20 36 17 8 3 12 3 67 13 865
2011 First official language - English 33 35 14 8 5 4 0 71 14 2814
2011 First official language - French 28 41 16 8 3 4 0 72 12 1044

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 7 93 2993
2017 First official language - French 8 92 1079
2014 First official language - English 6 94 2489
2014 First official language - French 6 94 865

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 206
2017 First official language - French 39 75
2014 First official language - English 41 149
2014 First official language - French 43 52

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 67 206
2017 First official language - French 72 75
2014 First official language - English 61 149
2014 First official language - French 84 52

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 206
2014 First official language - English 3 149

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 206
2014 First official language - English 8 149

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 206
2017 First official language - French 10 75
2014 First official language - English 26 149
2014 First official language - French 11 52

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 206
2014 First official language - English 7 149

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 204
2017 First official language - French 12 73
2014 First official language - English 17 149
2014 First official language - French 10 52

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 204
2017 First official language - French 24 73
2014 First official language - English 12 149
2014 First official language - French 20 52

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 204
2017 First official language - French 7 73
2014 First official language - English 9 149

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 204
2014 First official language - English 3 149

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 204
2017 First official language - French 16 73
2014 First official language - English 28 149
2014 First official language - French 30 52

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 204
2017 First official language - French 25 73
2014 First official language - English 39 149
2014 First official language - French 20 52

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 204
2014 First official language - English 4 149

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 204

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 204
2017 First official language - French 8 73
2014 First official language - English 8 149

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 204
2017 First official language - French 9 73
2014 First official language - English 17 149
2014 First official language - French 20 52

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 204
2017 First official language - French 6 73
2014 First official language - English 16 149

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 204

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 204
2017 First official language - French 39 73
2014 First official language - English 20 149
2014 First official language - French 29 52

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 205
2017 First official language - French 37 75
2014 First official language - English 19 148
2014 First official language - French 27 52

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 205
2017 First official language - French 19 75
2014 First official language - English 10 148
2014 First official language - French 10 52

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 205
2017 First official language - French 12 75
2014 First official language - English 8 148
2014 First official language - French 14 52

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 205
2017 First official language - French 23 75
2014 First official language - English 16 148
2014 First official language - French 18 52

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 205
2017 First official language - French 6 75
2014 First official language - English 7 148
2014 First official language - French 11 52

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 205
2017 First official language - French 11 75
2014 First official language - English 2 148
2014 First official language - French 10 52

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 205
2017 First official language - French 10 75
2014 First official language - English 14 148

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 205
2017 First official language - French 8 75
2014 First official language - English 5 148

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 205
2017 First official language - French 35 75
2014 First official language - English 49 148
2014 First official language - French 58 52

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 197
2017 First official language - French 11 68
2014 First official language - English 7 142

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 197
2017 First official language - French 8 68
2014 First official language - English 20 142
2014 First official language - French 19 47

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 197
2017 First official language - French 9 68
2014 First official language - English 7 142

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 197
2017 First official language - French 0 68
2014 First official language - English 4 142

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 197
2014 First official language - English 5 142
2014 First official language - French 0 47

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 197
2014 First official language - English 7 142

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 197
2017 First official language - French 8 68
2014 First official language - English 5 142
2014 First official language - French 10 47

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 197
2017 First official language - French 8 68
2014 First official language - English 7 142
2014 First official language - French 16 47

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 197
2017 First official language - French 12 68
2014 First official language - English 6 142

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 197
2017 First official language - French 24 68
2014 First official language - English 24 142
2014 First official language - French 15 47

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 197
2017 First official language - French 11 68
2014 First official language - English 8 142

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 197
2017 First official language - French 38 68
2014 First official language - English 37 142
2014 First official language - French 38 47

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 197

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 59 197
2017 First official language - French 59 68
2014 First official language - English 65 142
2014 First official language - French 61 47

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 197
2017 First official language - French 12 68
2014 First official language - English 7 142

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 94 6 205
2017 First official language - French 94 6 75

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 17 19 4 3 27 8 60 10 3003
2017 First official language - French 14 21 18 2 3 31 9 60 9 1079
2014 First official language - English 23 21 20 3 2 25 5 64 8 2489
2014 First official language - French 13 24 15 2 2 30 13 65 8 864

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 28 16 4 3 11 2 74 8 3005
2017 First official language - French 24 37 17 4 2 14 3 72 7 1079
2014 First official language - English 36 28 17 4 2 12 1 74 7 2494
2014 First official language - French 23 35 16 4 1 17 5 73 7 864
2011 First official language - English 40 34 13 5 3 5 0 78 8 2814
2011 First official language - French 31 42 15 4 2 5 0 78 6 1047

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 14 86 2997
2017 First official language - French 10 90 1080
2014 First official language - English 13 87 2483
2014 First official language - French 8 92 864

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 72 28 403
2017 First official language - French 75 25 109
2014 First official language - English 77 23 314
2014 First official language - French 81 19 72

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 35 6 6 3 1 2 85 8 288
2017 First official language - French 38 44 4 7 7 0 0 82 14 85
2014 First official language - English 55 33 6 4 1 1 0 89 5 238
2014 First official language - French 32 54 3 10 1 0 0 86 11 60

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 44 8 8 4 5 5 78 13 3010
2017 First official language - French 16 45 14 11 5 4 5 67 17 1081
2014 First official language - English 29 47 6 7 4 4 4 82 11 2494
2014 First official language - French 21 47 13 8 3 2 6 74 12 865
2011 First official language - English 30 52 7 6 2 1 2 85 8 2812
2011 First official language - French 23 51 13 7 2 1 3 77 10 1046

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 20 18 14 10 20 8 41 33 3007
2017 First official language - French 7 20 21 11 7 25 9 41 26 1075
2014 First official language - English 11 25 21 12 7 18 6 47 25 2491
2014 First official language - French 8 26 20 9 5 21 12 50 20 865
2011 First official language - English 11 29 23 13 9 12 3 47 26 2811
2011 First official language - French 8 30 21 11 5 19 5 51 22 1047

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 29 10 5 2 10 5 79 9 3008
2017 First official language - French 33 37 9 5 2 10 5 82 8 1082
2014 First official language - English 40 31 9 5 2 9 4 82 8 2491
2014 First official language - French 32 38 9 5 2 6 8 81 8 866
2011 First official language - English 39 34 11 6 4 5 2 78 10 2813
2011 First official language - French 33 40 12 4 2 5 4 80 7 1046

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 30 12 7 3 13 5 72 13 3007
2017 First official language - French 25 35 13 6 3 13 5 73 11 1081
2014 First official language - English 29 31 12 7 3 13 4 73 12 2488
2014 First official language - French 24 37 12 5 3 10 8 76 9 865
2011 First official language - English 27 33 14 9 6 8 2 67 17 2807
2011 First official language - French 27 38 15 7 3 7 3 73 11 1046
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 26 7 6 5 0 0 81 12 3005
2017 First official language - French 52 31 8 4 5 0 0 84 8 1080

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 23 8 4 4 1 0 83 8 3007
2017 First official language - French 54 29 9 3 4 1 0 84 7 1082

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 36 19 13 10 4 0 56 24 3005
2017 First official language - French 15 36 24 11 6 7 1 56 19 1082

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 36 16 16 9 3 0 58 25 3006
2017 First official language - French 16 45 17 13 7 1 0 63 20 1084

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 22 20 18 26 0 1 35 44 3011
2017 First official language - French 15 19 22 18 24 0 2 34 43 1081

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 30 22 12 9 0 1 57 21 3011
2017 First official language - French 22 23 29 16 9 0 1 45 26 1079

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 29 16 6 4 0 3 73 11 3002
2017 First official language - French 26 26 25 13 6 0 3 54 20 1076

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 23 22 14 14 0 1 49 28 3011
2017 First official language - French 19 23 24 19 13 1 1 43 32 1081

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 25 14 6 4 0 4 75 10 3004
2017 First official language - French 40 27 16 6 4 0 6 71 11 1080

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 31 21 13 7 0 0 60 19 2992
2017 First official language - French 33 30 20 10 6 0 1 64 16 1079

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 32 19 11 6 0 1 64 17 2992
2017 First official language - French 28 30 22 12 5 1 2 60 17 1082

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 32 20 11 6 0 1 62 18 2992
2017 First official language - French 27 31 22 12 5 1 2 59 18 1078

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 32 19 10 6 0 1 64 16 2995
2017 First official language - French 29 31 19 13 6 1 1 61 19 1082

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 31 15 7 4 0 1 74 11 2986
2017 First official language - French 32 34 21 8 3 0 2 67 12 1077

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 23 11 5 2 0 1 82 7 2999
2017 First official language - French 52 27 13 5 3 0 1 79 7 1081

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 13 5 4 2 0 1 88 6 3006
2017 First official language - French 70 13 6 3 3 1 4 87 7 1079

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 32 13 4 2 0 1 80 7 3005
2017 First official language - French 51 27 12 5 2 1 2 80 8 1080

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 22 10 6 4 0 1 81 10 3002
2017 First official language - French 59 20 9 6 4 0 2 81 10 1082

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 15 5 2 1 0 20 89 4 3001
2017 First official language - French 57 11 7 2 1 0 21 88 4 1081

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 27 11 3 2 0 2 84 5 2990
2017 First official language - French 65 20 6 3 1 0 5 90 4 1073

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 21 12 8 9 0 2 70 18 3008
2017 First official language - French 53 18 11 7 8 0 3 73 15 1083

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 30 11 3 2 0 2 84 6 3002
2017 First official language - French 52 28 13 4 1 1 2 82 4 1079

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 32 35 12 6 0 0 46 18 3011
2017 First official language - French 13 32 37 13 5 0 0 45 18 1083

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 19 39 23 10 0 0 34 27 2992
2017 First official language - French 5 17 36 25 16 0 1 41 23 1084
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 23 23 15 19 2 0 16 84 3012
2017 First official language - French 21 23 24 14 16 2 0 21 79 1082

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 2390
2017 First official language - French 24 809

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 2390
2017 First official language - French 38 809

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 2390
2017 First official language - French 20 809

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 60 2390
2017 First official language - French 56 809

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 2390
2017 First official language - French 6 809

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 2390
2017 First official language - French 37 809

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 6 42 18 12 4 18 2325
2017 First official language - French 7 42 17 9 4 21 790

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 24 13 19 23 1 5 41 45 2410
2017 First official language - French 7 25 17 18 22 2 8 37 44 817

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 11 11 18 44 4 8 17 70 2407
2017 First official language - French 3 10 16 16 42 2 10 15 67 815
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