2017 Public Service Employee Survey Results by Theme for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	38	43	9	6	4	0	82	9	362
2017	GL-02	47	37	3	6	6	0	84	12	32
2017	GL-03	51	30	16	2	0	2	82	2	61
2017	GL-05	36	47	9	3	3	0	84	7	116
2017	GL-06	34	49	4	9	4	0	83	13	24
2017	GL-07	23	59	5	9	5	0	82	14	22
2017	GL-10	27	40	10	14	8	0	67	23	49
2014	GL	38	46	7	5	3	0	85	8	376
2014	GL-02	39	57	0	4	0	0	96	4	23
2014	GL-03	46	43	4	2	6	0	89	7	54
2014	GL-05	38	47	5	6	2	1	86	8	116
2014	GL-06	36	44	16	4	0	0	80	4	25
2014	GL-07	30	46	12	9	3	0	77	12	35
2014	GL-08	55	45	0	0	0	0	100	0	11
2014	GL-10	31	47	11	8	3	0	78	11	36
2011	GL	40	40	9	7	4	0	80	11	470
2011	GL-02	42	38	13	8	0	0	79	8	24
2011	GL-03	54	30	5	6	5	0	84	11	63
2011	GL-05	43	38	8	9	3	0	80	13	120
2011	GL-06	31	45	8	2	12	2	77	15	49
2011	GL-07	31	47	7	13	2	0	78	15	55
2011	GL-08	45	45	0	10	0	0	90	10	20
2011	GL-09	40	30	10	10	10	0	70	20	10
2011	GL-10	31	44	19	3	3	0	75	7	59
2011	GL-11	31	54	15	0	0	0	85	0	13

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	21	37	16	12	13	1	58	25	363
2017	GL-02	28	40	13	6	12	0	69	19	32
2017	GL-03	21	48	13	12	7	0	69	18	61
2017	GL-05	21	39	14	13	12	2	61	25	116
2017	GL-06	26	17	34	11	13	0	43	23	24
2017	GL-07	17	35	9	22	17	0	52	39	23
2017	GL-10	11	35	25	12	16	0	46	29	49

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	59	31	6	3	2	0	90	4	361
2017	GL-02	72	22	0	3	3	0	94	6	32
2017	GL-03	63	30	5	2	0	0	93	2	60
2017	GL-05	54	35	9	2	0	0	90	2	116
2017	GL-06	51	31	13	0	4	0	82	4	23
2017	GL-07	70	22	4	0	4	0	91	4	23
2017	GL-10	47	36	4	10	2	0	84	12	49
2014	GL	71	25	3	1	1	0	96	1	375
2014	GL-02	78	22	0	0	0	0	100	0	23
2014	GL-03	70	23	6	2	0	0	92	2	53
2014	GL-05	66	29	3	1	1	0	95	2	116
2014	GL-06	80	20	0	0	0	0	100	0	25
2014	GL-07	71	26	3	0	0	0	97	0	35
2014	GL-08	82	18	0	0	0	0	100	0	11
2014	GL-10	64	28	6	0	3	0	92	3	36
2011	GL	68	24	5	1	1	0	93	3	472
2011	GL-02	71	29	0	0	0	0	100	0	24
2011	GL-03	75	22	2	0	2	0	97	2	63
2011	GL-05	72	19	4	2	2	0	91	5	121
2011	GL-06	63	27	4	0	2	4	93	2	48
2011	GL-07	69	25	5	0	0	0	95	0	55
2011	GL-08	65	35	0	0	0	0	100	0	20
2011	GL-09	60	20	10	10	0	0	80	10	10
2011	GL-10	63	25	10	0	2	0	88	2	59
2011	GL-11	62	31	8	0	0	0	92	0	13

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	49	34	9	5	2	0	83	8	361
2017	GL-02	69	19	6	3	3	0	87	6	32
2017	GL-03	55	26	12	7	0	0	81	7	60
2017	GL-05	45	41	7	4	3	0	86	7	116
2017	GL-06	49	38	13	0	0	0	87	0	23
2017	GL-07	43	35	9	4	9	0	78	13	23
2017	GL-10	36	39	12	10	2	0	75	12	49
2014	GL	52	36	8	3	1	0	89	4	375
2014	GL-02	52	48	0	0	0	0	100	0	23
2014	GL-03	67	22	2	9	0	0	89	9	54
2014	GL-05	57	32	5	4	1	1	90	5	116
2014	GL-06	56	36	8	0	0	0	92	0	25
2014	GL-07	39	46	12	3	0	0	86	3	35
2014	GL-08	64	36	0	0	0	0	100	0	11
2014	GL-10	31	53	14	0	3	0	83	3	36
2011	GL	50	37	7	3	2	0	88	5	473
2011	GL-02	54	38	8	0	0	0	92	0	24
2011	GL-03	65	27	3	5	0	0	92	5	63
2011	GL-05	54	36	7	1	2	1	90	3	121
2011	GL-06	43	35	12	0	8	2	79	8	49
2011	GL-07	45	40	9	4	2	0	85	5	55
2011	GL-08	55	35	5	5	0	0	90	5	20
2011	GL-09	50	30	10	10	0	0	80	10	10
2011	GL-10	41	44	8	5	2	0	85	7	59
2011	GL-11	31	62	8	0	0	0	92	0	13

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	30	32	16	15	7	1	62	22	364
2017	GL-02	40	28	13	12	6	0	69	19	32
2017	GL-03	47	31	5	15	2	0	78	17	61
2017	GL-05	25	39	18	14	3	1	64	17	116
2017	GL-06	34	23	17	9	17	0	57	26	24
2017	GL-07	21	21	4	38	13	4	43	52	24
2017	GL-10	24	27	25	19	6	0	51	25	49
2014	GL	31	38	13	13	5	1	69	18	376
2014	GL-02	50	36	5	9	0	0	86	9	22
2014	GL-03	39	35	9	11	6	0	74	17	54
2014	GL-05	29	42	11	15	2	1	72	17	115
2014	GL-06	24	44	4	12	16	0	68	28	25
2014	GL-07	22	26	17	26	9	0	48	35	35
2014	GL-08	25	42	25	8	0	0	67	8	12
2014	GL-10	14	49	27	5	5	0	62	11	37
2011	GL	25	33	17	12	13	1	58	25	472
2011	GL-02	17	29	33	8	13	0	46	21	24
2011	GL-03	33	40	10	10	8	0	73	17	63
2011	GL-05	29	32	17	11	11	1	62	22	121
2011	GL-06	18	29	14	16	18	4	49	36	49
2011	GL-07	18	31	24	13	15	0	49	27	55
2011	GL-08	15	40	15	15	15	0	55	30	20
2011	GL-09	50	10	30	0	10	0	60	10	10
2011	GL-10	24	29	17	17	12	0	53	29	58
2011	GL-11	31	54	15	0	0	0	85	0	13

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	25	35	17	14	9	0	60	23	362
2017	GL-02	31	31	19	6	13	0	62	19	32
2017	GL-03	39	38	8	8	7	0	76	15	61
2017	GL-05	20	42	16	17	4	0	62	22	114
2017	GL-06	38	19	26	4	9	4	60	13	24
2017	GL-07	13	38	13	21	17	0	50	38	24
2017	GL-10	18	33	23	16	10	0	51	27	49
2014	GL	27	38	16	14	6	0	65	19	376
2014	GL-02	41	27	14	14	5	0	68	18	22
2014	GL-03	31	37	7	19	6	0	68	24	54
2014	GL-05	25	41	20	12	2	0	66	14	115
2014	GL-06	20	48	4	16	12	0	68	28	25
2014	GL-07	17	32	13	32	6	0	49	38	35
2014	GL-08	8	50	25	0	17	0	58	17	12
2014	GL-10	19	43	24	8	5	0	62	14	37
2011	GL	18	32	18	18	14	0	50	32	472
2011	GL-02	21	25	21	8	25	0	46	33	24
2011	GL-03	27	33	14	16	10	0	60	25	63
2011	GL-05	17	32	14	22	14	0	50	36	121
2011	GL-06	8	29	20	20	22	0	37	43	49
2011	GL-07	13	33	24	16	15	0	45	31	55
2011	GL-08	15	30	20	15	20	0	45	35	20
2011	GL-09	40	30	20	10	0	0	70	10	10
2011	GL-10	15	37	24	17	7	0	53	24	59
2011	GL-11	31	54	15	0	0	0	85	0	13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	29	26	18	14	8	4	1	58	23	362
2017	GL-02	28	38	12	6	13	3	0	68	19	32
2017	GL-03	44	23	22	7	2	3	0	69	9	61
2017	GL-05	25	20	21	17	10	3	3	48	29	116
2017	GL-06	43	21	11	13	13	0	0	64	26	24
2017	GL-07	25	25	8	17	17	8	0	55	36	24
2017	GL-10	18	30	21	19	4	6	0	52	25	47
2014	GL	33	29	17	11	5	4	1	65	17	376
2014	GL-02	36	23	23	14	5	0	0	59	18	22
2014	GL-03	39	33	9	11	2	6	0	76	14	54
2014	GL-05	31	30	17	14	4	4	0	64	18	115
2014	GL-06	28	28	16	8	12	8	0	61	22	25
2014	GL-07	29	30	20	12	3	3	3	63	15	35
2014	GL-08	17	25	17	33	0	8	0	45	36	12
2014	GL-10	24	46	14	11	3	0	3	72	14	37
2011	GL	28	28	16	11	11	6	1	60	23	473
2011	GL-02	25	38	4	13	21	0	0	63	33	24
2011	GL-03	35	27	13	8	6	10	2	70	16	63
2011	GL-05	31	24	12	12	12	7	1	60	27	121
2011	GL-06	24	27	16	12	10	8	2	57	25	49
2011	GL-07	20	27	20	11	15	4	4	51	27	55
2011	GL-08	25	30	20	20	5	0	0	55	25	20
2011	GL-09	40	20	30	0	10	0	0	60	10	10
2011	GL-10	27	31	20	10	8	3	0	60	19	59
2011	GL-11	23	23	38	0	0	15	0	55	0	13

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	37	32	13	9	9	0	0	69	18	363
2017	GL-02	44	31	13	10	3	0	0	75	13	32
2017	GL-03	47	26	15	3	8	0	0	73	12	60
2017	GL-05	44	33	10	5	8	0	0	77	13	116
2017	GL-06	26	34	4	19	17	0	0	60	36	24
2017	GL-07	29	25	17	13	13	4	0	57	26	24
2017	GL-10	23	48	8	10	10	0	0	71	21	49
2014	GL	40	33	11	9	7	0	1	73	16	377
2014	GL-02	57	43	0	0	0	0	0	100	0	23
2014	GL-03	46	26	13	11	4	0	0	72	15	54
2014	GL-05	46	32	8	8	5	0	0	79	13	116
2014	GL-06	36	32	16	4	12	0	0	68	16	25
2014	GL-07	16	29	17	14	20	0	3	46	36	35
2014	GL-08	25	33	25	17	0	0	0	58	17	12
2014	GL-10	33	39	11	8	8	0	0	72	17	36
2011	GL	31	29	14	13	11	2	0	62	24	472
2011	GL-02	46	17	8	21	4	4	0	65	26	24
2011	GL-03	35	21	21	13	8	3	0	57	21	63
2011	GL-05	39	27	9	15	7	2	1	68	23	121
2011	GL-06	18	29	14	10	24	4	0	49	36	49
2011	GL-07	20	27	13	16	24	0	0	47	40	55
2011	GL-08	30	40	10	10	10	0	0	70	20	20
2011	GL-09	40	40	0	20	0	0	0	80	20	10
2011	GL-10	31	29	27	5	5	3	0	61	11	59
2011	GL-11	50	25	0	25	0	0	0	75	25	12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	38	30	10	12	11	0	68	22	363
2017	GL-02	53	28	13	3	3	0	81	6	32
2017	GL-03	45	24	10	14	7	0	69	20	60
2017	GL-05	41	33	8	8	10	0	74	18	116
2017	GL-06	30	21	17	15	17	0	51	32	24
2017	GL-07	29	29	8	21	13	0	58	33	24
2017	GL-10	29	36	10	12	12	0	65	25	49
2014	GL	37	35	12	7	7	0	73	15	377
2014	GL-02	48	39	9	4	0	0	87	4	23
2014	GL-03	37	39	7	7	9	0	76	17	54
2014	GL-05	40	35	11	8	6	0	75	14	116
2014	GL-06	32	32	24	4	8	0	64	12	25
2014	GL-07	19	43	17	9	12	0	62	20	35
2014	GL-08	50	25	17	8	0	0	75	8	12
2014	GL-10	38	41	5	8	8	0	78	16	37
2011	GL	30	33	14	11	11	1	63	22	471
2011	GL-02	33	33	4	17	8	4	70	26	24
2011	GL-03	30	38	13	11	8	0	68	19	63
2011	GL-05	37	28	12	12	9	1	66	22	121
2011	GL-06	20	27	14	14	20	4	49	36	49
2011	GL-07	20	31	20	9	20	0	51	29	55
2011	GL-08	45	35	0	10	10	0	80	20	20
2011	GL-09	40	30	10	20	0	0	70	20	10
2011	GL-10	25	39	22	8	5	0	64	14	59
2011	GL-11	33	33	25	0	8	0	67	8	12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	42	28	14	7	9	0	0	70	15	362
2017	GL-02	53	28	13	0	6	0	0	81	6	32
2017	GL-03	51	26	9	10	3	0	0	78	14	60
2017	GL-05	44	30	13	5	7	0	0	75	12	115
2017	GL-06	34	17	17	15	17	0	0	51	32	24
2017	GL-07	29	33	21	4	13	0	0	63	17	24
2017	GL-10	36	33	19	4	8	0	0	69	12	49
2014	GL	42	35	10	7	6	1	0	78	13	377
2014	GL-02	57	39	0	4	0	0	0	96	4	23
2014	GL-03	54	28	9	2	6	2	0	83	8	54
2014	GL-05	43	34	8	11	4	0	0	77	15	116
2014	GL-06	40	40	8	4	8	0	0	80	12	25
2014	GL-07	25	38	14	17	6	0	0	62	23	35
2014	GL-08	42	25	8	17	8	0	0	67	25	12
2014	GL-10	30	51	11	0	5	0	3	83	6	37

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	23	27	21	14	11	4	0	52	26	364
2017	GL-02	34	25	25	10	3	3	0	61	13	32
2017	GL-03	34	29	10	15	8	2	2	65	24	61
2017	GL-05	19	29	22	14	7	9	0	53	23	116
2017	GL-06	30	23	17	13	17	0	0	53	30	24
2017	GL-07	8	21	29	17	21	4	0	30	39	24
2017	GL-10	13	33	19	14	16	4	0	48	32	49
2014	GL	20	35	19	10	12	4	1	57	23	377
2014	GL-02	26	35	26	0	9	4	0	64	9	23
2014	GL-03	19	33	24	6	17	2	0	53	23	54
2014	GL-05	19	42	15	9	9	6	1	65	19	116
2014	GL-06	20	28	12	16	20	0	4	50	38	25
2014	GL-07	12	30	23	17	17	0	0	42	35	35
2014	GL-08	17	58	8	8	8	0	0	75	17	12
2014	GL-10	14	38	16	16	14	3	0	53	31	37
2011	GL	12	26	22	17	17	6	0	41	36	473
2011	GL-02	13	29	33	4	17	4	0	43	22	24
2011	GL-03	17	27	16	16	16	8	0	48	34	63
2011	GL-05	17	21	21	17	16	8	0	41	36	121
2011	GL-06	8	16	20	20	29	4	2	26	52	49
2011	GL-07	2	27	25	20	25	0	0	29	45	55
2011	GL-08	10	35	25	20	5	5	0	47	26	20
2011	GL-09	10	30	40	20	0	0	0	40	20	10
2011	GL-10	10	32	24	12	15	7	0	45	29	59
2011	GL-11	15	38	23	15	0	8	0	58	17	13

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	17	27	21	19	13	2	0	45	33	362
2017	GL-02	22	19	33	10	13	3	0	43	23	31
2017	GL-03	29	24	13	20	8	3	1	56	30	61
2017	GL-05	16	22	24	21	13	3	0	40	35	116
2017	GL-06	17	34	21	15	13	0	0	51	28	24
2017	GL-07	0	35	17	26	22	0	0	35	48	23
2017	GL-10	7	35	23	21	14	0	0	42	35	49
2014	GL	18	30	17	17	15	1	1	49	33	378
2014	GL-02	26	30	9	22	13	0	0	57	35	23
2014	GL-03	20	30	22	13	15	0	0	50	28	54
2014	GL-05	18	28	21	17	12	2	1	48	30	116
2014	GL-06	16	24	12	12	32	0	4	42	46	25
2014	GL-07	12	17	17	33	20	0	0	29	54	35
2014	GL-08	17	17	8	33	25	0	0	33	58	12
2014	GL-10	8	43	19	16	11	3	0	53	28	37
2011	GL	14	25	18	19	23	2	0	39	43	473
2011	GL-02	17	13	29	21	21	0	0	29	42	24
2011	GL-03	19	29	13	17	22	0	0	48	40	63
2011	GL-05	16	20	15	23	23	3	0	37	48	121
2011	GL-06	6	18	18	16	39	2	0	25	56	49
2011	GL-07	5	31	16	20	27	0	0	36	47	55
2011	GL-08	10	20	20	20	30	0	0	30	50	20
2011	GL-09	20	40	10	30	0	0	0	60	30	10
2011	GL-10	10	37	24	12	14	3	0	49	26	59
2011	GL-11	15	38	31	15	0	0	0	54	15	13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	12	27	19	21	18	3	0	40	40	364
2017	GL-02	19	22	22	22	12	3	0	42	36	32
2017	GL-03	17	33	11	20	14	5	1	53	36	61
2017	GL-05	12	21	23	15	23	5	1	35	40	116
2017	GL-06	13	30	26	19	13	0	0	43	32	24
2017	GL-07	0	29	21	29	21	0	0	29	50	24
2017	GL-10	2	36	16	27	19	0	0	38	45	49
2014	GL	12	30	16	21	16	3	1	44	39	375
2014	GL-02	23	23	14	23	18	0	0	45	41	22
2014	GL-03	19	26	17	11	21	6	0	48	34	53
2014	GL-05	10	33	20	17	14	5	1	46	33	115
2014	GL-06	8	32	12	20	24	0	4	42	46	25
2014	GL-07	9	17	12	42	20	0	0	26	62	35
2014	GL-08	0	25	8	42	25	0	0	25	67	12
2014	GL-10	3	43	16	24	11	3	0	47	36	37
2011	GL	7	24	21	20	25	3	0	32	46	473
2011	GL-02	4	17	33	8	33	4	0	22	43	24
2011	GL-03	16	25	11	21	22	5	0	43	45	63
2011	GL-05	6	25	17	22	26	3	0	32	50	121
2011	GL-06	6	10	27	20	35	2	0	17	56	49
2011	GL-07	7	20	27	16	29	0	0	27	45	55
2011	GL-08	5	20	15	30	25	5	0	26	58	20
2011	GL-09	10	30	30	20	10	0	0	40	30	10
2011	GL-10	3	37	24	19	15	2	0	41	34	59
2011	GL-11	8	46	23	23	0	0	0	54	23	13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	15	24	18	17	21	6	0	41	40	364
2017	GL-02	19	32	15	13	12	9	0	55	28	32
2017	GL-03	24	24	16	13	17	5	0	51	32	61
2017	GL-05	15	19	22	16	22	6	0	36	41	116
2017	GL-06	21	30	13	17	19	0	0	51	36	24
2017	GL-07	0	29	21	8	33	8	0	32	45	24
2017	GL-10	4	29	19	20	25	4	0	34	46	49
2014	GL	15	23	16	18	21	6	1	41	42	374
2014	GL-02	32	23	9	14	18	5	0	57	33	22
2014	GL-03	19	21	11	15	23	11	0	45	43	53
2014	GL-05	11	27	16	22	17	5	1	41	41	115
2014	GL-06	16	16	16	8	36	4	4	35	48	25
2014	GL-07	6	17	25	12	35	6	0	25	49	35
2014	GL-08	17	17	0	33	33	0	0	33	67	12
2014	GL-10	11	19	22	27	14	8	0	32	44	37
2011	GL	10	20	19	19	24	8	0	32	47	473
2011	GL-02	13	8	21	21	38	0	0	21	58	24
2011	GL-03	17	21	14	13	25	10	0	42	42	63
2011	GL-05	7	22	15	21	22	12	0	34	49	121
2011	GL-06	8	8	20	22	27	14	0	19	57	49
2011	GL-07	9	16	24	18	31	2	0	26	50	55
2011	GL-08	5	20	10	35	25	5	0	26	63	20
2011	GL-09	20	50	0	30	0	0	0	70	30	10
2011	GL-10	7	25	29	14	17	8	0	35	33	59
2011	GL-11	0	31	38	15	15	0	0	31	31	13

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	12	30	18	18	20	3	0	42	39	364
2017	GL-02	25	28	13	19	16	0	0	53	34	32
2017	GL-03	17	34	12	10	22	6	0	54	34	61
2017	GL-05	10	29	22	16	23	2	0	39	39	116
2017	GL-06	13	30	17	19	17	4	0	44	38	24
2017	GL-07	4	29	25	21	17	4	0	35	39	24
2017	GL-10	4	30	21	21	23	2	0	35	44	49
2014	GL	14	29	19	19	17	2	1	44	37	374
2014	GL-02	18	32	18	5	27	0	0	50	32	22
2014	GL-03	15	26	19	17	19	4	0	43	37	53
2014	GL-05	14	30	19	23	11	2	1	45	35	115
2014	GL-06	16	20	24	12	24	0	4	38	38	25
2014	GL-07	9	25	26	14	26	0	0	33	41	35
2014	GL-08	8	33	25	25	8	0	0	42	33	12
2014	GL-10	5	32	16	30	14	3	0	39	44	37
2011	GL	10	28	19	22	20	3	0	38	43	470
2011	GL-02	13	13	25	17	33	0	0	25	50	24
2011	GL-03	16	32	6	21	24	2	0	48	45	63
2011	GL-05	12	27	11	26	21	3	0	41	48	121
2011	GL-06	4	25	19	23	23	6	0	31	49	48
2011	GL-07	5	31	20	22	20	2	0	37	43	55
2011	GL-08	10	25	30	15	20	0	0	35	35	20
2011	GL-09	20	20	40	20	0	0	0	40	20	10
2011	GL-10	5	27	37	19	10	2	0	33	29	59
2011	GL-11	0	46	15	15	15	8	0	50	33	13

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	19	35	17	18	11	1	54	29	362
2017	GL-02	28	47	13	6	6	0	75	13	32
2017	GL-03	23	41	16	13	7	0	64	20	61
2017	GL-05	17	37	18	16	11	1	54	28	115
2017	GL-06	17	21	21	26	15	0	38	40	24
2017	GL-07	22	22	4	30	22	0	43	52	23
2017	GL-10	9	33	23	25	10	0	42	35	49
2014	GL	17	37	16	21	9	0	55	29	375
2014	GL-02	22	57	4	17	0	0	78	17	23
2014	GL-03	20	37	17	15	11	0	57	26	54
2014	GL-05	12	35	19	30	4	0	47	34	115
2014	GL-06	16	36	16	12	20	0	52	32	25
2014	GL-07	13	41	6	32	9	0	54	41	35
2014	GL-08	9	64	9	18	0	0	73	18	11
2014	GL-10	14	36	25	17	8	0	50	25	36
2011	GL	15	35	15	18	15	0	51	33	472
2011	GL-02	13	42	8	21	17	0	54	38	24
2011	GL-03	24	27	16	21	13	0	51	33	63
2011	GL-05	13	44	13	17	13	0	57	30	121
2011	GL-06	4	27	18	20	31	0	31	51	49
2011	GL-07	13	31	16	20	20	0	44	40	55
2011	GL-08	30	35	10	10	15	0	65	25	20
2011	GL-09	30	50	0	20	0	0	80	20	10
2011	GL-10	10	42	19	12	15	2	53	28	59
2011	GL-11	15	31	31	23	0	0	46	23	13

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	27	41	16	10	6	68	16	360
2017	GL-02	38	43	13	6	0	81	6	32
2017	GL-03	25	50	15	9	2	75	10	60
2017	GL-05	29	35	20	9	6	64	16	115
2017	GL-06	13	47	15	17	9	60	26	24
2017	GL-07	26	43	9	4	17	70	22	23
2017	GL-10	26	34	17	15	8	60	23	48

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	5	21	22	25	20	5	1	28	48	363
2017	GL-02	6	19	34	22	16	3	0	26	39	32
2017	GL-03	9	27	22	18	17	5	2	39	38	61
2017	GL-05	4	24	14	32	15	9	2	32	53	116
2017	GL-06	4	17	21	26	28	4	0	22	56	24
2017	GL-07	0	13	33	17	33	4	0	13	52	24
2017	GL-10	2	21	32	20	21	4	0	24	43	48
2014	GL	9	25	20	22	15	6	2	37	40	377
2014	GL-02	14	23	18	23	14	9	0	40	40	22
2014	GL-03	9	24	20	11	22	7	6	38	38	54
2014	GL-05	11	29	16	22	10	9	3	45	37	116
2014	GL-06	12	24	32	16	16	0	0	36	32	25
2014	GL-07	6	20	14	33	17	6	3	29	56	35
2014	GL-08	0	17	25	42	17	0	0	17	58	12
2014	GL-10	3	24	24	27	14	8	0	29	44	37

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	31	34	11	10	12	1	1	66	23	363
2017	GL-02	44	34	10	10	3	0	0	78	13	32
2017	GL-03	39	38	4	10	9	0	0	77	19	60
2017	GL-05	33	37	10	10	10	1	1	71	19	116
2017	GL-06	21	30	21	13	15	0	0	51	28	24
2017	GL-07	25	38	13	8	17	0	0	63	25	24
2017	GL-10	28	33	12	8	16	0	2	62	25	49
2014	GL	30	37	16	9	6	1	1	68	15	377
2014	GL-02	43	48	4	4	0	0	0	91	4	23
2014	GL-03	33	39	6	13	7	2	0	74	21	54
2014	GL-05	34	35	17	11	4	0	0	68	15	116
2014	GL-06	24	28	28	8	12	0	0	52	20	25
2014	GL-07	16	41	23	9	9	0	3	58	18	35
2014	GL-08	33	33	0	25	8	0	0	67	33	12
2014	GL-10	25	47	19	3	6	0	0	72	8	36
2011	GL	25	36	16	11	11	0	0	61	23	472
2011	GL-02	25	33	13	13	13	4	0	61	26	24
2011	GL-03	27	41	14	8	10	0	0	68	17	63
2011	GL-05	30	37	12	8	12	0	0	67	21	121
2011	GL-06	24	20	16	18	20	0	0	45	39	49
2011	GL-07	18	33	15	16	18	0	0	51	35	55
2011	GL-08	30	50	5	0	15	0	0	80	15	20
2011	GL-09	40	20	10	30	0	0	0	60	30	10
2011	GL-10	15	46	24	12	3	0	0	61	15	59
2011	GL-11	33	17	42	8	0	0	0	50	8	12

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	15	35	18	17	12	2	1	52	29	86
2017	GL-05	23	38	15	15	8	0	0	62	23	13
2017	GL-07	17	39	6	22	11	0	6	59	35	18
2017	GL-10	9	49	20	4	13	4	0	60	19	23
2014	GL	19	45	13	11	8	3	1	67	20	118
2014	GL-05	21	38	11	17	4	6	3	65	23	37
2014	GL-07	16	35	12	16	12	8	0	56	31	25
2014	GL-08	27	27	27	9	9	0	0	55	18	11
2014	GL-10	0	75	25	0	0	0	0	75	0	12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	15	39	12	21	13	0	0	54	34	363
2017	GL-02	19	38	13	12	19	0	0	56	31	32
2017	GL-03	24	40	13	15	7	0	0	65	22	61
2017	GL-05	13	39	10	29	8	1	1	53	37	116
2017	GL-06	13	43	13	23	9	0	0	55	32	24
2017	GL-07	8	38	8	21	25	0	0	46	46	24
2017	GL-10	8	40	16	16	19	0	0	48	35	49
2014	GL	19	39	14	18	9	1	1	59	27	377
2014	GL-02	30	48	0	13	9	0	0	78	22	23
2014	GL-03	22	30	19	19	6	2	4	55	26	54
2014	GL-05	24	37	14	16	7	1	0	62	24	116
2014	GL-06	20	32	16	16	16	0	0	52	32	25
2014	GL-07	9	39	3	32	17	0	0	48	49	35
2014	GL-08	8	33	42	17	0	0	0	42	17	12
2014	GL-10	11	41	19	22	5	0	3	53	28	37
2011	GL	16	32	15	19	16	0	1	49	36	472
2011	GL-02	0	42	13	29	17	0	0	42	46	24
2011	GL-03	29	24	13	14	21	0	0	52	35	63
2011	GL-05	19	29	17	21	13	1	0	49	34	120
2011	GL-06	10	27	16	22	20	0	4	38	45	49
2011	GL-07	2	36	20	25	16	0	0	38	42	55
2011	GL-08	20	35	15	10	20	0	0	55	30	20
2011	GL-09	20	20	20	30	0	0	10	44	33	10
2011	GL-10	10	41	15	17	15	0	2	52	33	59
2011	GL-11	31	38	8	8	15	0	0	69	23	13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	15	27	15	19	18	6	0	44	39	363
2017	GL-02	12	12	15	31	19	9	0	27	56	32
2017	GL-03	17	34	18	13	10	7	0	55	25	61
2017	GL-05	16	29	10	22	17	7	0	48	42	116
2017	GL-06	17	26	26	17	15	0	0	43	32	24
2017	GL-07	8	33	13	13	25	8	0	45	41	24
2017	GL-10	15	26	17	17	19	6	0	44	38	48
2014	GL	20	32	15	15	15	3	1	53	31	376
2014	GL-02	22	43	9	22	4	0	0	65	26	23
2014	GL-03	30	26	11	13	13	6	2	60	28	54
2014	GL-05	20	32	17	15	12	4	0	54	28	115
2014	GL-06	24	32	8	4	32	0	0	56	36	25
2014	GL-07	13	23	14	20	23	3	3	38	46	35
2014	GL-08	17	50	8	17	8	0	0	67	25	12
2014	GL-10	19	38	16	16	8	3	0	58	25	37
2011	GL	14	26	17	18	22	2	1	41	41	470
2011	GL-02	4	33	8	21	33	0	0	38	54	24
2011	GL-03	17	29	13	11	29	2	0	47	40	63
2011	GL-05	17	18	19	24	18	3	0	36	44	120
2011	GL-06	9	11	17	28	32	2	2	20	62	47
2011	GL-07	11	33	18	9	27	2	0	44	37	55
2011	GL-08	10	45	15	15	15	0	0	55	30	20
2011	GL-09	30	30	0	40	0	0	0	60	40	10
2011	GL-10	10	39	22	10	15	2	2	51	26	59
2011	GL-11	31	31	23	8	8	0	0	62	15	13

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	19	41	11	20	9	0	60	29	363
2017	GL-02	34	31	12	13	9	0	66	22	32
2017	GL-03	22	50	8	14	5	0	72	20	61
2017	GL-05	16	48	9	22	5	0	64	28	116
2017	GL-06	13	47	9	17	15	0	60	32	24
2017	GL-07	9	30	17	26	17	0	39	43	23
2017	GL-10	12	38	12	23	14	0	51	37	49
2014	GL	20	40	13	18	9	0	60	27	376
2014	GL-02	30	35	9	26	0	0	65	26	23
2014	GL-03	19	43	13	20	6	0	61	26	54
2014	GL-05	21	42	14	18	5	0	63	23	116
2014	GL-06	12	48	12	12	16	0	60	28	25
2014	GL-07	9	32	22	23	14	0	41	38	35
2014	GL-08	0	64	9	18	9	0	64	27	11
2014	GL-10	14	33	22	17	14	0	47	31	36
2011	GL	17	38	16	16	12	1	55	29	471
2011	GL-02	4	52	9	17	13	4	59	32	23
2011	GL-03	14	35	13	24	11	3	51	36	63
2011	GL-05	20	40	16	16	8	0	60	24	120
2011	GL-06	12	31	14	16	27	0	43	43	49
2011	GL-07	24	35	16	16	9	0	58	25	55
2011	GL-08	10	50	5	30	5	0	60	35	20
2011	GL-09	10	50	20	20	0	0	60	20	10
2011	GL-10	14	36	20	12	19	0	49	31	59
2011	GL-11	8	8	54	8	23	0	15	31	13

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	45	39	9	3	4	0	84	7	362
2017	GL-02	53	31	10	3	3	0	84	6	32
2017	GL-03	49	36	8	5	2	0	85	7	61
2017	GL-05	40	44	10	2	4	0	84	6	116
2017	GL-06	47	36	13	4	0	0	83	4	24
2017	GL-07	52	30	9	4	4	0	83	9	23
2017	GL-10	40	45	6	4	4	0	85	8	48
2014	GL	47	37	8	5	3	0	84	8	375
2014	GL-02	52	39	4	4	0	0	91	4	23
2014	GL-03	57	30	2	6	6	0	87	11	54
2014	GL-05	46	36	11	4	2	1	83	6	115
2014	GL-06	48	40	8	0	4	0	88	4	25
2014	GL-07	29	42	9	14	6	0	71	20	35
2014	GL-08	55	45	0	0	0	0	100	0	11
2014	GL-10	42	42	11	3	3	0	83	6	36
2011	GL	49	34	9	5	2	0	83	7	471
2011	GL-02	50	38	8	4	0	0	88	4	24
2011	GL-03	60	27	3	8	2	0	87	10	63
2011	GL-05	51	31	11	4	2	0	83	7	121
2011	GL-06	47	27	18	4	4	0	73	8	49
2011	GL-07	38	47	9	4	2	0	85	5	55
2011	GL-08	45	45	10	0	0	0	90	0	20
2011	GL-09	60	20	0	20	0	0	80	20	10
2011	GL-10	54	31	7	7	2	0	85	8	59
2011	GL-11	38	46	15	0	0	0	85	0	13

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	49	38	6	5	3	0	86	8	362
2017	GL-02	59	28	10	0	3	0	87	3	32
2017	GL-03	49	37	7	5	2	0	87	7	61
2017	GL-05	41	40	10	7	3	0	80	10	116
2017	GL-06	64	32	0	4	0	0	96	4	24
2017	GL-07	52	39	0	4	4	0	91	9	23
2017	GL-10	48	39	4	4	4	0	87	8	48
2014	GL	52	33	7	5	2	0	86	7	376
2014	GL-02	65	26	4	4	0	0	91	4	23
2014	GL-03	56	26	6	9	4	0	81	13	54
2014	GL-05	50	32	8	7	2	1	83	8	116
2014	GL-06	60	32	4	0	4	0	92	4	25
2014	GL-07	36	43	12	9	0	0	80	9	35
2014	GL-08	55	27	18	0	0	0	82	0	11
2014	GL-10	53	39	8	0	0	0	92	0	36
2011	GL	53	34	7	3	2	0	87	6	473
2011	GL-02	38	46	17	0	0	0	83	0	24
2011	GL-03	48	46	0	3	3	0	94	6	63
2011	GL-05	54	29	7	4	5	1	83	9	121
2011	GL-06	51	33	14	0	2	0	84	2	49
2011	GL-07	55	35	7	4	0	0	89	4	55
2011	GL-08	75	20	5	0	0	0	95	0	20
2011	GL-09	70	20	10	0	0	0	90	0	10
2011	GL-10	56	36	2	5	2	0	92	7	59
2011	GL-11	54	38	8	0	0	0	92	0	13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	13	29	20	19	15	4	1	44	35	363
2017	GL-02	22	22	22	19	12	3	0	45	32	32
2017	GL-03	14	36	23	13	10	3	0	52	24	61
2017	GL-05	11	31	18	18	16	4	2	45	36	115
2017	GL-06	34	17	21	17	6	0	4	53	24	24
2017	GL-07	8	29	17	21	21	4	0	39	43	24
2017	GL-10	6	26	23	21	19	6	0	34	42	49
2014	GL	14	29	19	20	12	5	1	46	34	374
2014	GL-02	27	27	18	0	27	0	0	55	27	22
2014	GL-03	15	33	19	19	11	4	0	50	31	54
2014	GL-05	12	26	23	21	8	9	0	42	32	114
2014	GL-06	16	24	28	8	16	8	0	43	26	25
2014	GL-07	12	25	14	29	14	6	0	38	46	35
2014	GL-08	8	33	17	33	8	0	0	42	42	12
2014	GL-10	14	27	19	24	11	5	0	43	37	37
2011	GL	10	24	20	19	25	1	0	34	45	472
2011	GL-02	4	38	8	17	29	0	4	43	48	24
2011	GL-03	11	21	16	21	29	2	2	33	51	63
2011	GL-05	7	23	19	24	24	2	0	31	49	121
2011	GL-06	8	16	22	18	35	0	0	24	53	49
2011	GL-07	9	25	22	15	29	0	0	35	44	55
2011	GL-08	10	40	20	5	25	0	0	50	30	20
2011	GL-09	20	30	30	0	20	0	0	50	20	10
2011	GL-10	8	27	24	20	20	0	0	36	41	59
2011	GL-11	15	8	38	23	15	0	0	23	38	13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	14	21	19	20	20	4	2	37	42	363
2017	GL-02	22	28	22	13	16	0	0	50	28	32
2017	GL-03	19	30	23	8	15	2	2	51	24	61
2017	GL-05	11	18	19	23	21	5	3	32	48	116
2017	GL-06	23	30	13	26	4	0	4	56	31	24
2017	GL-07	9	13	17	35	13	9	4	25	55	23
2017	GL-10	6	19	10	20	33	10	2	28	60	49
2014	GL	14	34	13	16	20	3	1	50	37	375
2014	GL-02	18	18	14	14	32	5	0	38	48	22
2014	GL-03	9	30	15	17	26	4	0	40	44	54
2014	GL-05	13	45	9	19	11	3	0	59	31	115
2014	GL-06	24	16	20	8	28	0	4	42	38	25
2014	GL-07	16	35	14	20	12	3	0	52	33	35
2014	GL-08	25	33	0	17	25	0	0	58	42	12
2014	GL-10	14	35	11	11	19	3	8	55	33	37
2011	GL	10	26	19	15	28	2	1	36	44	473
2011	GL-02	8	33	21	8	29	0	0	42	38	24
2011	GL-03	10	25	24	13	24	3	2	37	38	63
2011	GL-05	9	26	16	16	31	2	0	36	48	121
2011	GL-06	8	24	20	10	37	0	0	33	47	49
2011	GL-07	15	18	22	11	31	2	2	34	43	55
2011	GL-08	15	35	15	20	15	0	0	50	35	20
2011	GL-09	0	50	20	0	30	0	0	50	30	10
2011	GL-10	8	27	15	24	20	2	3	38	46	59
2011	GL-11	0	23	31	23	23	0	0	23	46	13

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	19	43	9	19	10	0	0	62	29	361
2017	GL-02	13	56	16	6	9	0	0	69	16	32
2017	GL-03	30	40	8	15	7	0	0	69	22	60
2017	GL-05	15	42	8	24	10	0	1	57	35	116
2017	GL-06	27	36	9	16	13	0	0	62	29	23
2017	GL-07	17	26	9	30	17	0	0	43	48	23
2017	GL-10	13	45	10	19	12	0	0	59	31	49
2014	GL	23	40	13	15	9	0	0	63	23	376
2014	GL-02	35	48	13	0	4	0	0	83	4	23
2014	GL-03	26	39	13	17	6	0	0	65	22	54
2014	GL-05	24	31	20	21	4	0	0	55	25	116
2014	GL-06	16	52	12	12	8	0	0	68	20	25
2014	GL-07	17	36	14	14	17	0	0	54	32	35
2014	GL-08	27	45	9	9	9	0	0	73	18	11
2014	GL-10	22	53	11	6	8	0	0	75	14	36
2011	GL	22	40	11	15	12	1	0	62	28	472
2011	GL-02	17	42	13	8	17	4	0	61	26	24
2011	GL-03	22	46	5	17	10	0	0	68	27	63
2011	GL-05	21	36	12	20	10	1	0	58	30	121
2011	GL-06	17	31	17	8	27	0	0	48	35	48
2011	GL-07	25	31	11	16	16	0	0	56	33	55
2011	GL-08	30	40	5	15	10	0	0	70	25	20
2011	GL-09	40	40	0	20	0	0	0	80	20	10
2011	GL-10	14	61	12	12	2	0	0	75	14	59
2011	GL-11	31	31	15	15	8	0	0	62	23	13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	25	38	15	11	10	0	63	22	361
2017	GL-02	19	50	13	12	6	0	69	19	32
2017	GL-03	31	33	14	8	14	0	64	22	60
2017	GL-05	24	41	16	9	9	1	66	18	116
2017	GL-06	36	24	9	13	18	0	60	31	23
2017	GL-07	26	26	17	22	9	0	52	30	23
2017	GL-10	21	38	16	16	8	0	59	25	49
2014	GL	30	36	15	13	6	0	66	19	374
2014	GL-02	39	39	17	4	0	0	78	4	23
2014	GL-03	33	24	19	20	4	0	57	24	54
2014	GL-05	24	36	18	18	4	0	61	22	116
2014	GL-06	24	40	20	4	12	0	64	16	25
2014	GL-07	22	38	14	17	9	0	59	26	35
2014	GL-08	27	55	9	9	0	0	82	9	11
2014	GL-10	28	47	14	3	8	0	75	11	36

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	22	43	16	12	7	0	0	66	19	360
2017	GL-02	26	51	10	10	3	0	0	77	13	31
2017	GL-03	30	39	13	12	5	0	0	70	17	60
2017	GL-05	19	49	16	13	4	0	0	67	17	116
2017	GL-06	36	36	11	4	13	0	0	71	18	23
2017	GL-07	26	30	13	17	13	0	0	57	30	23
2017	GL-10	13	45	21	12	8	0	0	59	21	49
2014	GL	25	45	16	8	5	0	1	70	14	376
2014	GL-02	35	57	9	0	0	0	0	91	0	23
2014	GL-03	35	30	20	9	6	0	0	65	15	54
2014	GL-05	25	45	18	7	4	0	0	70	11	116
2014	GL-06	8	72	8	4	8	0	0	80	12	25
2014	GL-07	13	49	6	23	9	0	0	62	32	35
2014	GL-08	27	45	18	9	0	0	0	73	9	11
2014	GL-10	17	53	14	6	8	0	3	71	14	36
2011	GL	24	43	14	10	8	0	0	67	18	472
2011	GL-02	33	38	4	8	17	0	0	71	25	24
2011	GL-03	27	51	8	10	5	0	0	78	14	63
2011	GL-05	28	40	14	7	10	1	0	68	18	121
2011	GL-06	12	39	24	12	12	0	0	51	24	49
2011	GL-07	9	41	20	17	13	0	0	50	30	54
2011	GL-08	15	70	10	5	0	0	0	85	5	20
2011	GL-09	40	50	0	10	0	0	0	90	10	10
2011	GL-10	24	42	20	10	3	0	0	66	14	59
2011	GL-11	31	46	8	8	8	0	0	77	15	13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	16	31	23	14	13	3	48	28	362
2017	GL-02	19	28	28	9	9	6	50	20	32
2017	GL-03	19	35	15	17	14	0	55	30	61
2017	GL-05	15	24	27	15	13	6	41	30	115
2017	GL-06	21	43	9	15	13	0	64	28	24
2017	GL-07	17	38	21	13	13	0	54	25	24
2017	GL-10	13	33	21	19	15	0	45	34	48

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	32	34	13	12	7	0	1	67	20	361
2017	GL-02	49	29	10	10	3	0	0	77	13	31
2017	GL-03	48	31	11	7	3	0	0	79	10	61
2017	GL-05	25	35	14	14	9	0	3	62	23	116
2017	GL-06	34	34	9	19	4	0	0	68	23	24
2017	GL-07	22	35	17	13	13	0	0	57	26	23
2017	GL-10	22	32	17	21	8	0	0	54	29	48
2014	GL	33	31	16	13	5	1	2	65	18	376
2014	GL-02	43	26	13	13	0	0	4	73	14	23
2014	GL-03	46	33	9	6	6	0	0	80	11	54
2014	GL-05	27	31	25	10	4	1	2	59	15	116
2014	GL-06	32	36	16	12	4	0	0	68	16	25
2014	GL-07	28	35	3	29	6	0	0	62	35	35
2014	GL-08	18	36	27	9	9	0	0	55	18	11
2014	GL-10	33	28	17	11	3	3	6	67	15	36
2011	GL	27	35	15	10	12	1	0	63	22	472
2011	GL-02	33	25	25	4	8	4	0	61	13	24
2011	GL-03	32	44	10	5	10	0	0	76	14	63
2011	GL-05	28	30	12	17	13	1	0	58	30	121
2011	GL-06	17	29	19	13	21	2	0	47	34	48
2011	GL-07	18	38	18	15	11	0	0	56	25	55
2011	GL-08	35	30	5	15	15	0	0	65	30	20
2011	GL-09	30	50	10	0	10	0	0	80	10	10
2011	GL-10	25	42	22	3	7	0	0	68	10	59
2011	GL-11	46	31	15	0	8	0	0	77	8	13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	38	31	8	9	11	1	3	72	20	360
2017	GL-02	44	31	13	3	10	0	0	75	13	32
2017	GL-03	44	26	5	13	12	0	0	70	25	60
2017	GL-05	32	31	12	9	8	2	6	69	18	115
2017	GL-06	51	26	9	15	0	0	0	77	15	24
2017	GL-07	22	35	4	17	22	0	0	57	39	23
2017	GL-10	36	41	0	6	13	0	4	80	20	48
2014	GL	39	28	9	13	8	2	2	70	22	376
2014	GL-02	39	35	9	9	9	0	0	74	17	23
2014	GL-03	44	30	6	9	9	2	0	75	19	54
2014	GL-05	34	27	10	15	8	4	3	65	24	116
2014	GL-06	40	20	12	16	8	0	4	63	25	25
2014	GL-07	33	20	12	23	12	0	0	54	35	35
2014	GL-08	18	55	0	18	9	0	0	73	27	11
2014	GL-10	44	33	8	3	6	0	6	82	9	36
2011	GL	44	28	6	7	11	0	3	75	19	471
2011	GL-02	50	29	4	4	8	4	0	83	13	24
2011	GL-03	49	27	8	5	10	0	2	77	15	63
2011	GL-05	37	28	11	6	14	1	4	68	21	120
2011	GL-06	35	27	6	12	18	0	2	63	31	49
2011	GL-07	36	36	4	9	15	0	0	73	24	55
2011	GL-08	50	30	5	5	0	0	10	89	6	20
2011	GL-09	70	10	0	10	10	0	0	80	20	10
2011	GL-10	51	31	5	10	2	0	2	83	12	59
2011	GL-11	62	31	0	0	8	0	0	92	8	13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	38	37	17	4	2	0	2	76	6	362
2017	GL-02	40	50	6	0	0	0	3	93	0	32
2017	GL-03	41	43	13	2	0	0	2	85	2	61
2017	GL-05	41	31	23	3	1	0	2	73	4	115
2017	GL-06	34	55	6	0	4	0	0	89	4	24
2017	GL-07	13	35	30	17	4	0	0	48	22	23
2017	GL-10	32	31	23	6	6	2	0	64	13	49
2014	GL	32	39	20	6	1	0	1	72	8	374
2014	GL-02	43	39	17	0	0	0	0	83	0	23
2014	GL-03	26	38	21	13	0	2	0	65	13	53
2014	GL-05	38	39	16	5	1	0	1	77	6	116
2014	GL-06	40	32	20	4	4	0	0	72	8	25
2014	GL-07	20	36	29	9	3	0	3	58	12	35
2014	GL-08	18	45	0	36	0	0	0	64	36	11
2014	GL-10	14	53	31	0	0	0	3	69	0	36
2011	GL	35	35	20	5	4	0	1	71	9	473
2011	GL-02	33	38	25	0	4	0	0	71	4	24
2011	GL-03	32	37	22	5	3	0	2	69	8	63
2011	GL-05	41	28	18	6	3	0	3	72	9	121
2011	GL-06	37	39	12	6	4	2	0	77	10	49
2011	GL-07	31	29	27	9	4	0	0	60	13	55
2011	GL-08	30	55	15	0	0	0	0	85	0	20
2011	GL-09	10	60	10	10	10	0	0	70	20	10
2011	GL-10	27	39	22	5	5	0	2	67	10	59
2011	GL-11	15	23	31	23	8	0	0	38	31	13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	36	20	13	7	9	2	14	66	18	362
2017	GL-02	46	25	12	3	6	3	3	77	10	32
2017	GL-03	55	18	12	3	5	2	5	78	9	60
2017	GL-05	29	19	13	6	9	0	25	63	20	115
2017	GL-06	26	30	6	13	17	4	4	60	33	24
2017	GL-07	25	13	29	8	17	0	8	41	27	24
2017	GL-10	34	33	8	8	4	2	10	76	14	49
2014	GL	37	28	13	4	5	2	12	75	10	376
2014	GL-02	52	35	9	0	0	0	4	91	0	23
2014	GL-03	43	35	11	0	7	0	4	81	8	54
2014	GL-05	40	18	12	4	4	4	17	73	11	115
2014	GL-06	32	24	28	4	0	0	12	64	5	25
2014	GL-07	25	32	20	12	6	0	6	60	18	35
2014	GL-08	33	8	17	8	0	8	25	63	13	12
2014	GL-10	24	38	11	3	3	3	19	79	7	37
2011	GL	29	31	13	7	10	2	8	67	18	471
2011	GL-02	43	26	26	0	4	0	0	70	4	23
2011	GL-03	35	30	10	5	13	0	8	71	19	63
2011	GL-05	26	32	12	9	8	2	11	66	20	121
2011	GL-06	23	19	10	15	15	10	8	51	36	48
2011	GL-07	18	24	24	7	18	2	7	46	28	55
2011	GL-08	30	25	20	10	5	0	10	61	17	20
2011	GL-09	50	30	0	10	10	0	0	80	20	10
2011	GL-10	29	44	17	5	2	0	3	75	7	59
2011	GL-11	46	38	0	0	8	8	0	92	8	13

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	GL	17	50	33	362
2017	GL-02	6	72	22	32
2017	GL-03	14	56	30	61
2017	GL-05	26	38	35	116
2017	GL-06	9	60	32	24
2017	GL-07	13	38	50	24
2017	GL-10	13	51	37	48
2014	GL	11	51	38	375
2014	GL-02	13	52	35	23
2014	GL-03	9	49	42	53
2014	GL-05	14	46	40	116
2014	GL-06	8	56	36	25
2014	GL-07	17	35	48	35
2014	GL-08	25	25	50	12
2014	GL-10	14	49	38	37
2011	GL	15	58	27	472
2011	GL-02	13	58	29	24
2011	GL-03	16	59	25	63
2011	GL-05	13	57	30	121
2011	GL-06	18	59	22	49
2011	GL-07	15	47	38	55
2011	GL-08	20	55	25	20
2011	GL-09	0	90	10	10
2011	GL-10	16	62	22	58
2011	GL-11	8	69	23	13

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	GL	23	16	13	29	11	8	62
2017	GL-05	16	10	13	38	13	10	31
2014	GL	20	25	15	30	9999	10	40
2014	GL-05	0	25	31	25	9999	19	16
2011	GL	41	12	16	19	9999	13	69
2011	GL-03	10	40	20	20	9999	10	10
2011	GL-05	20	13	20	27	9999	20	15

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	31	40	15	7	5	1	73	12	362
2017	GL-02	47	31	19	3	0	0	78	3	32
2017	GL-03	35	43	12	10	0	0	78	10	60
2017	GL-05	24	46	15	7	5	3	72	12	116
2017	GL-06	30	34	28	0	9	0	64	9	24
2017	GL-07	35	26	22	0	17	0	61	17	23
2017	GL-10	28	43	10	12	6	0	71	19	49
2014	GL	34	41	14	8	2	1	76	10	373
2014	GL-02	35	52	9	4	0	0	87	4	23
2014	GL-03	37	43	13	6	2	0	80	7	54
2014	GL-05	34	41	18	6	1	0	75	7	115
2014	GL-06	40	36	8	12	4	0	76	16	25
2014	GL-07	23	36	14	17	6	3	61	24	35
2014	GL-08	55	27	9	9	0	0	82	9	11
2014	GL-10	22	44	17	8	6	3	69	14	36
2011	GL	31	40	13	8	6	3	73	14	472
2011	GL-02	33	38	25	0	4	0	71	4	24
2011	GL-03	43	40	6	3	6	2	84	10	63
2011	GL-05	31	32	13	12	9	2	65	22	121
2011	GL-06	25	33	17	10	8	6	62	20	48
2011	GL-07	31	51	11	4	4	0	82	7	55
2011	GL-08	20	60	10	5	5	0	80	10	20
2011	GL-09	50	40	0	10	0	0	90	10	10
2011	GL-10	25	46	15	8	3	2	72	12	59
2011	GL-11	23	54	15	0	0	8	83	0	13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	20	35	20	14	10	1	55	24	363
2017	GL-02	22	44	16	15	3	0	65	19	32
2017	GL-03	24	35	20	10	10	2	59	20	61
2017	GL-05	18	39	22	10	8	2	58	19	116
2017	GL-06	34	19	21	9	17	0	53	26	24
2017	GL-07	17	33	21	13	17	0	50	29	24
2017	GL-10	11	34	26	17	13	0	44	29	48
2014	GL	16	42	19	14	8	2	59	22	373
2014	GL-02	18	55	9	9	9	0	73	18	22
2014	GL-03	17	38	19	12	12	2	57	24	52
2014	GL-05	18	43	18	15	3	3	63	18	114
2014	GL-06	12	52	12	12	12	0	64	24	25
2014	GL-07	6	42	12	23	17	0	48	41	35
2014	GL-08	17	50	17	0	17	0	67	17	12
2014	GL-10	11	35	41	11	3	0	46	14	37
2011	GL	17	37	22	13	10	2	55	23	473
2011	GL-02	13	25	29	4	29	0	38	33	24
2011	GL-03	17	41	22	11	6	2	60	18	63
2011	GL-05	18	36	20	17	7	2	55	24	121
2011	GL-06	12	33	27	10	16	2	46	27	49
2011	GL-07	16	36	22	11	11	4	55	23	55
2011	GL-08	20	25	20	20	15	0	45	35	20
2011	GL-09	30	50	0	20	0	0	80	20	10
2011	GL-10	17	37	25	12	7	2	55	19	59
2011	GL-11	8	54	31	0	8	0	62	8	13

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	11	25	36	16	8	0	4	25	37	357
2017	GL-02	6	25	59	10	0	0	0	10	31	32
2017	GL-03	7	18	46	17	9	0	3	26	26	59
2017	GL-05	8	20	32	21	11	0	8	36	30	115
2017	GL-06	21	32	34	9	0	0	4	9	56	24
2017	GL-07	26	17	35	9	9	0	4	18	45	23
2017	GL-10	15	34	30	10	4	2	4	15	53	47
2014	GL	12	28	35	15	7	0	3	23	41	371
2014	GL-02	4	22	48	13	13	0	0	26	26	23
2014	GL-03	13	28	41	11	6	0	2	17	41	54
2014	GL-05	10	30	31	18	8	1	4	27	41	115
2014	GL-06	16	20	36	24	0	0	4	25	38	25
2014	GL-07	12	42	32	9	6	0	0	14	54	35
2014	GL-08	27	0	45	18	9	0	0	27	27	11
2014	GL-10	11	22	47	11	3	0	6	15	35	36
2011	GL	15	32	32	13	4	1	2	18	49	466
2011	GL-02	17	29	46	8	0	0	0	8	46	24
2011	GL-03	15	35	32	10	5	2	2	15	52	62
2011	GL-05	13	24	26	21	11	3	2	34	38	118
2011	GL-06	24	27	35	12	0	0	2	13	52	49
2011	GL-07	24	33	29	11	4	0	0	15	56	55
2011	GL-08	21	37	26	16	0	0	0	16	58	19
2011	GL-09	10	20	60	10	0	0	0	10	30	10
2011	GL-10	3	46	41	7	0	0	3	7	51	59
2011	GL-11	8	46	38	8	0	0	0	8	54	13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	11	20	31	18	13	3	3	33	34	353
2017	GL-02	13	12	43	15	3	13	0	21	29	32
2017	GL-03	11	9	35	29	12	0	5	44	20	58
2017	GL-05	8	26	27	13	16	4	6	33	37	113
2017	GL-06	21	13	23	17	21	4	0	40	36	24
2017	GL-07	30	22	30	4	9	4	0	14	55	23
2017	GL-10	9	26	32	20	7	2	4	28	38	46
2014	GL	13	24	31	15	12	3	3	29	39	372
2014	GL-02	4	22	26	22	26	0	0	48	26	23
2014	GL-03	13	26	24	19	13	4	2	33	41	54
2014	GL-05	13	21	32	11	14	4	4	28	37	115
2014	GL-06	16	24	36	16	4	0	4	21	42	25
2014	GL-07	20	36	23	14	3	3	0	18	58	35
2014	GL-08	9	27	45	18	0	0	0	18	36	11
2014	GL-10	14	22	39	8	6	6	6	16	41	36
2011	GL	18	24	28	17	7	3	2	26	45	463
2011	GL-02	21	33	25	13	8	0	0	21	54	24
2011	GL-03	13	21	23	24	10	5	5	38	38	62
2011	GL-05	16	23	29	20	8	2	2	30	40	118
2011	GL-06	24	24	22	20	2	6	0	24	52	49
2011	GL-07	24	33	25	16	2	0	0	18	56	55
2011	GL-08	26	42	21	0	5	0	5	6	72	19
2011	GL-09	0	10	40	30	20	0	0	50	10	10
2011	GL-10	12	14	41	17	8	3	5	28	28	59
2011	GL-11	8	42	17	17	17	0	0	33	50	12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	16	28	28	14	6	3	5	21	48	353
2017	GL-02	9	35	25	25	0	6	0	26	47	32
2017	GL-03	16	17	33	19	9	4	4	30	35	58
2017	GL-05	16	26	29	9	9	4	8	20	47	113
2017	GL-06	21	36	21	9	4	4	4	14	63	24
2017	GL-07	22	43	22	13	0	0	0	13	65	23
2017	GL-10	20	31	26	7	4	4	7	13	58	45
2014	GL	14	26	29	17	8	4	3	27	43	373
2014	GL-02	4	17	30	22	17	9	0	43	24	23
2014	GL-03	11	28	31	20	6	2	2	27	40	54
2014	GL-05	11	29	27	17	7	4	4	27	44	115
2014	GL-06	4	24	36	24	8	0	4	33	29	25
2014	GL-07	14	29	35	12	6	0	4	18	45	35
2014	GL-08	9	9	36	36	9	0	0	45	18	11
2014	GL-10	25	22	25	17	3	3	6	21	52	36
2011	GL	19	32	26	12	5	3	2	18	55	464
2011	GL-02	25	33	21	21	0	0	0	21	58	24
2011	GL-03	20	26	28	15	5	3	3	21	49	61
2011	GL-05	16	33	23	13	7	5	3	22	53	119
2011	GL-06	22	27	22	16	4	8	0	22	53	49
2011	GL-07	28	33	26	7	4	0	2	11	62	54
2011	GL-08	21	37	26	11	5	0	0	16	58	19
2011	GL-09	10	20	30	20	20	0	0	40	30	10
2011	GL-10	10	37	36	10	2	2	3	13	50	59
2011	GL-11	15	62	23	0	0	0	0	0	77	13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	3	9	29	35	16	1	7	56	13	350
2017	GL-02	0	3	31	53	9	3	0	65	3	32
2017	GL-03	4	5	27	37	21	2	4	62	9	58
2017	GL-05	2	9	24	35	19	0	12	61	12	113
2017	GL-06	4	9	49	21	13	0	4	36	13	24
2017	GL-07	9	9	41	32	0	5	5	35	20	22
2017	GL-10	2	15	36	26	11	2	7	41	19	46
2014	GL	4	9	30	36	13	3	4	53	15	369
2014	GL-02	4	4	43	17	26	4	0	45	9	23
2014	GL-03	4	13	36	34	9	0	4	45	18	53
2014	GL-05	3	5	21	47	14	4	6	68	8	115
2014	GL-06	8	0	52	28	8	0	4	38	8	25
2014	GL-07	6	12	49	22	9	0	3	31	18	35
2014	GL-08	9	9	18	55	9	0	0	64	18	11
2014	GL-10	6	9	37	26	11	6	6	42	16	35
2011	GL	8	15	29	28	13	2	5	44	25	462
2011	GL-02	4	17	33	38	4	4	0	43	22	24
2011	GL-03	7	16	28	21	20	5	3	45	25	61
2011	GL-05	7	14	23	23	21	1	12	50	24	119
2011	GL-06	8	12	33	29	8	4	6	41	23	49
2011	GL-07	7	20	35	20	13	0	4	35	29	54
2011	GL-08	5	11	32	42	11	0	0	53	16	19
2011	GL-09	0	10	40	50	0	0	0	50	10	10
2011	GL-10	5	15	27	42	7	0	3	51	21	59
2011	GL-11	8	17	58	17	0	0	0	17	25	12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	17	24	28	16	10	1	3	28	43	354
2017	GL-02	6	38	41	9	6	0	0	15	44	32
2017	GL-03	7	16	28	32	14	2	2	48	24	58
2017	GL-05	18	20	31	15	7	1	7	24	42	114
2017	GL-06	26	21	23	4	21	4	0	27	49	24
2017	GL-07	39	26	30	4	0	0	0	4	65	23
2017	GL-10	15	33	19	18	9	2	4	28	52	46
2014	GL	24	30	28	8	7	1	2	16	55	372
2014	GL-02	9	17	39	17	17	0	0	35	26	23
2014	GL-03	19	30	26	11	9	2	4	22	51	54
2014	GL-05	21	29	30	10	7	0	4	17	52	116
2014	GL-06	28	32	32	4	4	0	0	8	60	25
2014	GL-07	51	40	6	3	0	0	0	3	91	34
2014	GL-08	36	45	9	9	0	0	0	9	82	11
2014	GL-10	22	33	25	6	6	6	3	12	61	36
2011	GL	34	30	22	8	4	1	2	13	65	468
2011	GL-02	29	29	21	17	0	4	0	17	61	24
2011	GL-03	39	19	19	10	8	2	3	19	61	62
2011	GL-05	31	33	19	9	6	1	2	15	65	121
2011	GL-06	41	27	22	10	0	0	0	10	67	49
2011	GL-07	45	44	9	0	2	0	0	2	89	55
2011	GL-08	40	45	15	0	0	0	0	0	85	20
2011	GL-09	10	10	40	40	0	0	0	40	20	10
2011	GL-10	29	25	31	7	2	2	5	9	58	59
2011	GL-11	50	8	33	8	0	0	0	8	58	12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	8	18	18	27	20	3	6	52	29	352
2017	GL-02	3	19	19	31	15	6	6	53	25	32
2017	GL-03	2	10	24	27	30	5	2	62	12	58
2017	GL-05	7	23	17	21	18	5	9	45	35	111
2017	GL-06	17	17	13	23	17	4	9	46	39	24
2017	GL-07	26	35	22	9	9	0	0	17	61	23
2017	GL-10	11	14	17	37	13	0	9	54	27	47
2014	GL	10	19	24	22	16	4	6	42	32	372
2014	GL-02	17	0	22	30	26	4	0	59	18	23
2014	GL-03	6	17	24	30	15	2	7	49	25	54
2014	GL-05	9	22	23	16	20	4	6	40	35	115
2014	GL-06	16	12	44	12	12	4	0	25	29	25
2014	GL-07	20	36	9	26	6	0	3	33	58	35
2014	GL-08	9	27	36	27	0	0	0	27	36	11
2014	GL-10	8	17	31	14	8	11	11	29	32	36
2011	GL	7	15	22	28	18	3	7	51	24	464
2011	GL-02	8	4	33	42	13	0	0	54	13	24
2011	GL-03	3	15	18	25	25	5	10	58	21	61
2011	GL-05	5	14	24	26	18	4	8	50	22	119
2011	GL-06	8	14	20	20	22	6	8	50	26	49
2011	GL-07	16	13	40	18	11	0	2	30	30	55
2011	GL-08	11	37	26	16	11	0	0	26	47	19
2011	GL-09	0	20	10	30	30	0	10	67	22	10
2011	GL-10	7	12	5	46	15	5	10	72	22	59
2011	GL-11	0	0	25	50	25	0	0	75	0	12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	12	18	26	18	12	6	7	35	35	356
2017	GL-02	3	6	44	19	13	16	0	37	11	32
2017	GL-03	10	15	21	27	19	5	3	50	28	60
2017	GL-05	11	19	23	18	14	4	12	38	35	113
2017	GL-06	17	9	30	13	13	15	4	32	32	24
2017	GL-07	22	22	35	9	9	4	0	18	45	23
2017	GL-10	20	26	19	20	7	0	9	29	51	46
2014	GL	11	16	34	18	12	4	5	33	30	372
2014	GL-02	4	9	30	26	22	9	0	52	14	23
2014	GL-03	9	17	30	19	15	2	9	38	29	54
2014	GL-05	10	12	37	17	17	3	5	36	23	115
2014	GL-06	12	4	44	24	8	4	4	35	17	25
2014	GL-07	14	29	33	14	6	0	3	21	45	35
2014	GL-08	9	27	36	9	9	9	0	20	40	11
2014	GL-10	19	19	28	17	3	6	8	23	45	36

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	28	32	13	12	13	1	0	61	26	364
2017	GL-02	15	47	6	9	22	0	0	62	31	32
2017	GL-03	32	22	21	17	8	0	0	54	25	61
2017	GL-05	26	35	12	14	10	2	1	63	25	116
2017	GL-06	32	26	13	13	17	0	0	57	30	24
2017	GL-07	29	33	8	21	8	0	0	63	29	24
2017	GL-10	30	39	10	8	12	0	0	69	21	49
2014	GL	34	34	13	9	9	0	1	69	18	377
2014	GL-02	26	57	9	4	4	0	0	83	9	23
2014	GL-03	39	24	13	9	9	0	6	67	20	54
2014	GL-05	37	36	13	7	7	0	0	72	14	116
2014	GL-06	36	36	16	4	8	0	0	72	12	25
2014	GL-07	25	33	6	21	15	0	0	58	36	34
2014	GL-08	42	42	8	8	0	0	0	83	8	12
2014	GL-10	41	35	5	3	14	0	3	78	17	37

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	25	44	14	11	6	0	69	17	362
2017	GL-02	28	38	15	3	16	0	65	19	32
2017	GL-03	30	38	23	8	0	0	68	8	61
2017	GL-05	21	54	10	14	2	0	75	16	116
2017	GL-06	28	34	4	17	17	0	62	34	24
2017	GL-07	17	42	21	8	13	0	58	21	24
2017	GL-10	27	45	15	8	4	0	73	13	48
2014	GL	27	47	14	8	3	0	74	11	376
2014	GL-02	22	43	22	13	0	0	65	13	23
2014	GL-03	31	44	9	11	2	2	77	13	54
2014	GL-05	32	52	8	7	2	0	84	8	116
2014	GL-06	38	38	17	4	4	0	75	8	24
2014	GL-07	14	48	17	14	6	0	62	20	35
2014	GL-08	25	50	17	8	0	0	75	8	12
2014	GL-10	16	49	22	8	5	0	65	14	37

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	27	35	19	8	6	4	1	66	14	362
2017	GL-02	40	31	9	10	10	0	0	72	19	32
2017	GL-03	44	26	20	5	3	2	0	71	9	61
2017	GL-05	21	37	22	8	3	8	3	64	12	116
2017	GL-06	36	34	13	9	9	0	0	70	17	24
2017	GL-07	21	21	21	17	8	8	4	48	29	24
2017	GL-10	25	48	14	4	8	0	0	74	13	48
2014	GL	29	37	16	5	5	6	1	72	11	375
2014	GL-02	32	23	23	9	0	9	5	63	11	22
2014	GL-03	39	30	15	6	4	6	2	74	10	54
2014	GL-05	31	38	14	5	5	4	1	74	11	115
2014	GL-06	24	40	8	4	12	12	0	73	18	25
2014	GL-07	22	46	9	12	3	9	0	75	16	35
2014	GL-08	25	50	8	8	0	8	0	82	9	12
2014	GL-10	16	59	8	3	5	8	0	82	9	37

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	27	41	18	7	6	1	0	68	13	363
2017	GL-02	37	40	13	0	10	0	0	78	10	32
2017	GL-03	40	36	12	8	2	2	0	78	10	61
2017	GL-05	22	47	20	4	4	2	1	71	9	116
2017	GL-06	28	34	21	13	4	0	0	62	17	24
2017	GL-07	22	30	30	4	13	0	0	52	17	23
2017	GL-10	21	47	18	8	6	0	0	68	14	49
2014	GL	30	42	13	8	4	3	0	74	13	375
2014	GL-02	41	41	5	9	0	5	0	86	10	22
2014	GL-03	39	33	15	7	6	0	0	72	13	54
2014	GL-05	25	43	14	12	2	4	0	71	15	115
2014	GL-06	36	36	4	4	12	8	0	78	17	25
2014	GL-07	23	39	14	12	6	6	0	66	18	35
2014	GL-08	25	67	8	0	0	0	0	92	0	12
2014	GL-10	22	51	16	0	5	5	0	77	6	37
2011	GL	18	36	22	10	12	2	0	55	22	473
2011	GL-02	13	42	17	4	25	0	0	54	29	24
2011	GL-03	29	32	13	6	14	5	2	64	22	63
2011	GL-05	23	32	23	11	10	1	0	56	21	121
2011	GL-06	8	27	24	20	18	2	0	35	40	49
2011	GL-07	11	38	25	7	18	0	0	49	25	55
2011	GL-08	15	50	15	20	0	0	0	65	20	20
2011	GL-09	20	40	20	20	0	0	0	60	20	10
2011	GL-10	20	47	19	3	7	2	2	70	11	59
2011	GL-11	8	46	31	0	0	15	0	64	0	13

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	33	42	14	6	6	0	74	11	363
2017	GL-02	50	28	3	9	10	0	78	19	32
2017	GL-03	45	33	7	12	3	0	78	15	61
2017	GL-05	30	45	19	3	3	0	75	6	115
2017	GL-06	36	43	17	0	4	0	79	4	24
2017	GL-07	13	50	21	8	8	0	63	17	24
2017	GL-10	22	52	14	8	4	0	73	12	49
2014	GL	37	40	12	7	5	0	76	11	371
2014	GL-02	41	50	5	5	0	0	91	5	22
2014	GL-03	45	25	13	9	8	0	70	17	53
2014	GL-05	34	42	14	7	2	0	77	9	113
2014	GL-06	38	38	4	13	8	0	75	21	24
2014	GL-07	23	48	12	9	9	0	71	17	35
2014	GL-08	25	50	25	0	0	0	75	0	12
2014	GL-10	28	50	11	6	6	0	78	11	36
2011	GL	26	38	16	10	10	1	64	20	473
2011	GL-02	21	38	21	4	17	0	58	21	24
2011	GL-03	33	32	16	11	8	0	65	19	63
2011	GL-05	31	32	18	11	7	1	63	18	121
2011	GL-06	16	35	14	14	20	0	51	35	49
2011	GL-07	16	36	18	13	16	0	53	29	55
2011	GL-08	25	50	10	15	0	0	75	15	20
2011	GL-09	20	70	10	0	0	0	90	0	10
2011	GL-10	27	49	12	8	3	0	76	12	59
2011	GL-11	23	54	23	0	0	0	77	0	13

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	19	29	19	14	15	3	2	50	30	363
2017	GL-02	19	43	16	13	10	0	0	62	22	32
2017	GL-03	27	28	20	17	8	0	0	55	25	61
2017	GL-05	14	31	19	16	14	3	4	48	31	115
2017	GL-06	17	26	17	17	17	4	2	45	36	24
2017	GL-07	21	21	13	17	25	4	0	43	43	24
2017	GL-10	12	34	25	8	12	6	2	51	22	49
2014	GL	21	36	19	12	8	3	1	60	21	378
2014	GL-02	26	48	9	9	4	0	4	77	14	23
2014	GL-03	30	24	19	15	7	2	4	57	24	54
2014	GL-05	21	36	19	15	5	3	2	59	21	116
2014	GL-06	28	40	8	8	16	0	0	68	24	25
2014	GL-07	9	42	12	23	6	9	0	56	32	35
2014	GL-08	8	50	25	0	8	8	0	64	9	12
2014	GL-10	22	32	24	8	11	3	0	56	19	37

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	27	50	15	6	2	0	0	78	8	362
2017	GL-02	45	38	13	3	0	0	0	84	3	31
2017	GL-03	34	49	13	2	2	2	0	84	3	61
2017	GL-05	22	54	14	8	2	0	1	76	9	116
2017	GL-06	30	40	21	4	4	0	0	70	9	24
2017	GL-07	17	58	17	4	4	0	0	75	8	24
2017	GL-10	23	46	17	12	2	0	0	69	14	48
2014	GL	30	51	10	5	2	2	1	83	7	374
2014	GL-02	41	36	18	5	0	0	0	77	5	22
2014	GL-03	34	43	17	4	0	0	2	79	4	53
2014	GL-05	29	57	6	5	0	3	0	89	5	115
2014	GL-06	32	56	8	0	4	0	0	88	4	25
2014	GL-07	20	45	9	12	12	0	3	67	24	35
2014	GL-08	25	58	8	8	0	0	0	83	8	12
2014	GL-10	27	57	11	0	3	3	0	86	3	37
2011	GL	28	43	13	10	5	1	0	72	15	473
2011	GL-02	25	46	13	8	8	0	0	71	17	24
2011	GL-03	33	44	8	8	5	2	0	79	13	63
2011	GL-05	34	36	11	13	6	1	0	70	19	121
2011	GL-06	31	29	18	12	6	2	2	62	19	49
2011	GL-07	20	58	11	7	4	0	0	78	11	55
2011	GL-08	30	40	15	15	0	0	0	70	15	20
2011	GL-09	30	50	10	10	0	0	0	80	10	10
2011	GL-10	24	49	17	3	5	2	0	74	9	59
2011	GL-11	15	54	15	8	8	0	0	69	15	13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	25	36	15	12	7	4	1	64	21	363
2017	GL-02	31	43	10	6	6	3	0	77	13	32
2017	GL-03	26	36	18	10	5	3	1	65	16	61
2017	GL-05	21	37	18	12	3	5	3	63	17	116
2017	GL-06	36	30	9	9	13	4	0	69	22	24
2017	GL-07	25	29	8	13	17	8	0	59	32	24
2017	GL-10	19	43	8	17	11	2	0	63	28	48
2014	GL	27	41	13	9	6	4	1	71	15	373
2014	GL-02	32	32	18	14	5	0	0	64	18	22
2014	GL-03	36	42	15	8	0	0	0	77	8	53
2014	GL-05	23	43	13	10	4	5	1	71	15	114
2014	GL-06	28	36	8	12	12	4	0	67	25	25
2014	GL-07	22	41	9	14	14	0	0	62	29	35
2014	GL-08	17	58	17	0	8	0	0	75	8	12
2014	GL-10	19	46	16	8	8	3	0	67	17	37
2011	GL	24	38	14	11	8	5	0	66	20	473
2011	GL-02	29	29	17	13	4	8	0	64	18	24
2011	GL-03	37	27	8	13	11	5	0	67	25	63
2011	GL-05	25	40	12	10	7	6	0	69	18	121
2011	GL-06	20	33	18	8	14	6	0	57	24	49
2011	GL-07	20	44	20	7	9	0	0	64	16	55
2011	GL-08	25	45	10	10	10	0	0	70	20	20
2011	GL-09	40	20	10	20	0	10	0	67	22	10
2011	GL-10	24	36	17	12	5	5	2	64	18	59
2011	GL-11	23	46	8	8	0	15	0	82	9	13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	14	32	21	16	11	4	1	49	28	362
2017	GL-02	16	31	22	19	9	3	0	48	29	32
2017	GL-03	14	42	19	12	12	2	0	56	24	60
2017	GL-05	9	30	24	17	8	7	4	44	28	116
2017	GL-06	26	28	13	21	13	0	0	53	34	24
2017	GL-07	4	38	25	13	13	8	0	45	27	24
2017	GL-10	19	29	16	17	13	6	0	52	31	48
2014	GL	10	36	24	15	9	4	1	48	26	375
2014	GL-02	18	36	14	23	5	0	5	57	29	22
2014	GL-03	8	38	23	19	6	8	0	49	27	53
2014	GL-05	11	38	26	13	11	0	1	50	25	115
2014	GL-06	12	20	20	16	24	8	0	35	43	25
2014	GL-07	9	43	20	16	9	3	0	54	25	35
2014	GL-08	0	33	50	17	0	0	0	33	17	12
2014	GL-10	11	38	19	16	11	5	0	51	29	37
2011	GL	9	33	29	11	11	5	2	45	23	473
2011	GL-02	8	33	21	8	21	8	0	45	32	24
2011	GL-03	13	33	24	13	10	6	2	50	24	63
2011	GL-05	9	38	21	12	11	6	2	51	25	121
2011	GL-06	8	24	43	6	10	4	4	36	18	49
2011	GL-07	7	44	29	5	13	2	0	52	19	55
2011	GL-08	25	30	25	10	5	5	0	58	16	20
2011	GL-09	0	40	40	20	0	0	0	40	20	10
2011	GL-10	7	29	31	10	15	5	3	39	28	59
2011	GL-11	0	38	46	0	8	8	0	42	8	13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	15	28	17	18	16	5	1	46	36	363
2017	GL-02	22	37	9	10	19	3	0	61	29	32
2017	GL-03	20	28	18	22	8	3	0	50	31	61
2017	GL-05	13	25	19	20	16	6	2	41	38	116
2017	GL-06	23	43	4	17	13	0	0	66	30	24
2017	GL-07	4	25	17	13	29	13	0	33	48	24
2017	GL-10	8	29	19	22	17	4	0	40	41	48
2014	GL	15	32	16	16	15	6	0	50	33	375
2014	GL-02	23	32	14	23	9	0	0	55	32	22
2014	GL-03	23	36	13	15	9	4	0	61	25	53
2014	GL-05	14	28	15	15	19	9	1	46	37	115
2014	GL-06	16	20	24	12	24	4	0	38	38	25
2014	GL-07	13	32	6	23	23	3	0	46	48	35
2014	GL-08	8	33	17	33	8	0	0	42	42	12
2014	GL-10	5	41	19	19	5	11	0	52	27	37
2011	GL	11	25	19	17	22	5	1	39	41	473
2011	GL-02	13	33	13	17	25	0	0	46	42	24
2011	GL-03	14	21	14	21	22	6	2	38	47	63
2011	GL-05	10	21	19	17	24	7	1	34	45	121
2011	GL-06	6	22	20	18	31	2	0	29	50	49
2011	GL-07	7	25	18	18	27	4	0	34	47	55
2011	GL-08	10	25	20	25	15	5	0	37	42	20
2011	GL-09	10	30	30	20	10	0	0	40	30	10
2011	GL-10	17	34	17	10	17	5	0	54	29	59
2011	GL-11	23	31	15	15	0	15	0	64	18	13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	24	52	5	11	7	76	19	362
2017	GL-02	40	38	10	6	6	78	12	32
2017	GL-03	28	56	6	8	2	85	9	61
2017	GL-05	20	58	3	13	7	77	20	115
2017	GL-06	21	64	4	6	4	85	11	24
2017	GL-07	9	43	9	4	35	52	39	23
2017	GL-10	21	55	6	12	6	75	19	49
2014	GL	20	55	7	12	6	75	18	374
2014	GL-02	22	57	0	4	17	78	22	23
2014	GL-03	24	52	7	9	7	76	17	54
2014	GL-05	21	51	8	15	4	72	20	115
2014	GL-06	20	60	0	8	12	80	20	25
2014	GL-07	13	55	9	20	3	68	23	35
2014	GL-08	0	82	9	9	0	82	9	11
2014	GL-10	14	67	6	8	6	81	14	36
2011	GL	18	50	7	17	8	68	25	472
2011	GL-02	17	50	4	17	13	67	29	24
2011	GL-03	24	56	3	13	5	79	17	63
2011	GL-05	19	52	7	17	6	71	22	121
2011	GL-06	8	45	10	20	16	53	37	49
2011	GL-07	9	47	11	20	13	56	33	55
2011	GL-08	20	40	15	20	5	60	25	20
2011	GL-09	10	50	10	30	0	60	30	10
2011	GL-10	28	43	5	16	9	71	24	58
2011	GL-11	23	77	0	0	0	100	0	13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	36	37	8	11	7	0	1	74	18	363
2017	GL-02	38	47	9	3	3	0	0	85	6	32
2017	GL-03	53	34	5	7	2	0	0	87	8	61
2017	GL-05	35	36	7	13	8	0	1	72	21	116
2017	GL-06	34	34	6	13	9	0	4	71	22	24
2017	GL-07	17	26	22	17	17	0	0	43	35	23
2017	GL-10	18	43	12	16	8	0	2	62	25	49
2014	GL	36	41	8	9	4	1	2	79	13	376
2014	GL-02	39	43	4	9	0	0	4	86	9	23
2014	GL-03	33	39	9	6	7	2	4	76	14	54
2014	GL-05	43	37	7	9	4	0	0	80	13	116
2014	GL-06	36	44	4	4	12	0	0	80	16	25
2014	GL-07	14	42	12	26	6	0	0	57	32	35
2014	GL-08	27	55	9	9	0	0	0	82	9	11
2014	GL-10	31	53	8	8	0	0	0	83	8	36
2011	GL	31	39	10	9	7	0	3	73	17	471
2011	GL-02	38	33	13	4	13	0	0	71	17	24
2011	GL-03	40	41	8	2	5	0	5	85	7	63
2011	GL-05	35	38	10	9	7	1	1	74	16	121
2011	GL-06	18	41	14	10	12	0	4	62	23	49
2011	GL-07	22	40	9	20	7	0	2	63	28	55
2011	GL-08	30	40	5	10	10	0	5	74	21	20
2011	GL-09	40	30	0	20	0	0	10	78	22	10
2011	GL-10	33	45	10	9	3	0	0	78	12	58
2011	GL-11	23	38	23	8	8	0	0	62	15	13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	34	46	6	9	5	80	14	360
2017	GL-02	44	34	6	9	6	78	15	32
2017	GL-03	47	37	4	12	0	84	12	61
2017	GL-05	28	53	8	7	4	81	11	116
2017	GL-06	43	36	9	4	9	79	13	24
2017	GL-07	13	52	4	17	13	65	30	23
2017	GL-10	30	46	9	9	6	76	15	47
2014	GL	37	44	6	10	4	81	14	376
2014	GL-02	43	48	4	4	0	91	4	23
2014	GL-03	46	39	2	6	7	85	13	54
2014	GL-05	35	43	7	10	4	79	14	116
2014	GL-06	28	48	4	8	12	76	20	25
2014	GL-07	22	46	6	23	3	68	26	35
2014	GL-08	27	64	9	0	0	91	0	11
2014	GL-10	25	58	6	11	0	83	11	36

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	61	25	7	3	2	1	1	88	5	363
2017	GL-02	75	22	0	3	0	0	0	97	3	32
2017	GL-03	75	18	3	2	0	2	2	96	2	61
2017	GL-05	64	24	10	2	1	0	0	88	3	116
2017	GL-06	62	30	4	0	4	0	0	91	4	24
2017	GL-07	61	22	13	0	4	0	0	83	4	23
2017	GL-10	46	35	6	8	2	0	2	83	11	49
2014	GL	61	26	5	3	2	1	3	90	5	376
2014	GL-02	65	26	4	4	0	0	0	91	4	23
2014	GL-03	65	20	7	0	2	2	4	90	2	54
2014	GL-05	65	23	4	3	2	0	3	91	5	116
2014	GL-06	72	8	4	0	4	4	8	91	5	25
2014	GL-07	62	29	3	0	3	0	3	94	3	35
2014	GL-08	55	18	9	9	9	0	0	73	18	11
2014	GL-10	44	33	11	3	0	0	8	85	3	36
2011	GL	57	27	7	3	2	0	5	88	5	472
2011	GL-02	58	25	4	0	0	0	13	95	0	24
2011	GL-03	60	22	8	3	2	0	5	87	5	63
2011	GL-05	64	22	4	2	1	1	6	93	3	121
2011	GL-06	47	22	16	4	6	0	4	72	11	49
2011	GL-07	56	35	7	0	2	0	0	91	2	55
2011	GL-08	55	25	10	5	5	0	0	80	10	20
2011	GL-09	70	20	0	0	0	0	10	100	0	10
2011	GL-10	53	29	5	7	2	0	3	86	9	58
2011	GL-11	85	15	0	0	0	0	0	100	0	13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	69	21	5	1	2	0	2	92	3	363
2017	GL-02	78	16	3	0	0	0	3	97	0	32
2017	GL-03	71	18	3	2	0	2	5	95	2	61
2017	GL-05	76	16	6	1	1	0	1	92	2	116
2017	GL-06	70	21	0	4	4	0	0	91	9	24
2017	GL-07	61	26	13	0	0	0	0	87	0	23
2017	GL-10	55	35	2	2	4	0	2	92	6	49
2014	GL	70	18	3	2	2	0	5	93	4	375
2014	GL-02	70	26	0	0	0	0	4	100	0	23
2014	GL-03	67	15	7	0	2	0	9	90	2	54
2014	GL-05	72	18	2	3	3	0	3	92	6	116
2014	GL-06	80	8	4	0	4	0	4	92	4	25
2014	GL-07	74	23	0	0	0	0	3	100	0	35
2014	GL-08	64	18	0	0	18	0	0	82	18	11
2014	GL-10	64	25	3	3	0	0	6	94	3	36
2011	GL	66	18	5	1	1	2	7	91	3	473
2011	GL-02	63	21	4	0	0	0	13	95	0	24
2011	GL-03	65	16	3	0	0	3	13	96	0	63
2011	GL-05	74	17	2	3	1	0	2	93	4	121
2011	GL-06	57	16	6	2	4	4	10	86	7	49
2011	GL-07	58	25	11	0	2	2	2	87	2	55
2011	GL-08	60	20	10	0	10	0	0	80	10	20
2011	GL-09	60	10	0	10	0	0	20	88	13	10
2011	GL-10	75	12	5	2	2	0	5	91	4	59
2011	GL-11	92	8	0	0	0	0	0	100	0	13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	71	12	4	1	2	1	8	91	4	363
2017	GL-02	81	15	0	0	3	0	0	97	3	32
2017	GL-03	74	14	5	0	0	0	7	95	0	61
2017	GL-05	69	10	5	2	2	1	12	90	4	116
2017	GL-06	72	13	4	0	4	0	6	91	5	24
2017	GL-07	79	8	0	4	4	0	4	91	9	24
2017	GL-10	64	15	11	0	2	2	6	86	2	48
2014	GL	75	11	5	2	2	0	5	91	3	378
2014	GL-02	78	22	0	0	0	0	0	100	0	23
2014	GL-03	74	17	6	0	0	0	4	94	0	54
2014	GL-05	82	4	3	5	1	0	5	91	6	116
2014	GL-06	76	8	8	0	4	0	4	88	4	25
2014	GL-07	77	9	9	0	0	0	6	91	0	35
2014	GL-08	58	17	0	0	17	0	8	82	18	12
2014	GL-10	65	16	8	0	3	0	8	88	3	37
2011	GL	71	11	7	1	2	1	7	89	4	472
2011	GL-02	75	13	8	0	0	0	4	91	0	24
2011	GL-03	81	6	5	0	3	2	3	92	3	63
2011	GL-05	66	11	10	3	4	0	6	81	8	120
2011	GL-06	71	12	8	2	0	2	4	89	2	49
2011	GL-07	67	11	9	0	0	2	11	90	0	55
2011	GL-08	60	15	10	0	5	0	10	83	6	20
2011	GL-09	70	10	10	0	0	0	10	89	0	10
2011	GL-10	63	19	5	0	3	0	10	91	4	59
2011	GL-11	77	8	0	0	0	0	15	100	0	13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	78	12	3	1	2	0	4	94	3	362
2017	GL-02	91	9	0	0	0	0	0	100	0	32
2017	GL-03	80	8	5	0	2	0	5	93	2	60
2017	GL-05	78	14	1	2	1	0	4	96	3	115
2017	GL-06	79	9	4	0	9	0	0	87	9	24
2017	GL-07	71	17	4	0	4	0	4	91	4	24
2017	GL-10	77	12	6	0	2	0	2	92	2	49
2014	GL	77	14	3	2	2	0	3	93	4	377
2014	GL-02	74	22	0	4	0	0	0	96	4	23
2014	GL-03	78	13	6	2	0	0	2	92	2	54
2014	GL-05	84	10	1	2	2	0	2	95	4	116
2014	GL-06	76	8	16	0	0	0	0	84	0	25
2014	GL-07	68	20	6	0	0	0	6	94	0	35
2014	GL-08	83	0	0	0	17	0	0	83	17	12
2014	GL-10	70	16	3	0	3	0	8	94	3	37
2011	GL	75	10	4	1	3	1	7	92	3	470
2011	GL-02	71	17	4	0	4	0	4	91	4	24
2011	GL-03	83	8	3	0	3	2	2	93	3	63
2011	GL-05	78	8	4	1	4	0	5	90	5	119
2011	GL-06	76	8	6	0	2	4	4	91	2	49
2011	GL-07	71	7	7	0	2	2	11	90	2	55
2011	GL-08	70	15	0	5	0	0	10	94	6	20
2011	GL-09	70	10	0	0	0	0	20	100	0	10
2011	GL-10	66	15	7	0	3	0	8	89	4	59
2011	GL-11	83	8	0	0	0	0	8	100	0	12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	58	16	8	0	3	2	13	87	4	364
2017	GL-02	75	19	0	0	3	0	3	97	3	32
2017	GL-03	59	16	10	0	0	2	13	88	0	61
2017	GL-05	50	13	10	0	3	3	23	84	3	116
2017	GL-06	72	4	13	0	4	0	6	82	5	24
2017	GL-07	58	17	13	4	4	4	0	78	9	24
2017	GL-10	55	25	8	0	2	2	8	89	2	49
2014	GL	61	16	7	1	2	4	9	89	3	373
2014	GL-02	55	32	0	0	0	5	9	100	0	22
2014	GL-03	67	15	9	0	0	0	9	90	0	54
2014	GL-05	61	13	6	2	4	4	11	86	7	113
2014	GL-06	72	8	16	0	0	4	0	83	0	25
2014	GL-07	65	14	12	0	0	0	9	87	0	35
2014	GL-08	58	17	0	0	17	8	0	82	18	12
2014	GL-10	57	16	5	0	0	3	19	93	0	37

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	64	18	7	2	3	2	4	87	6	363
2017	GL-02	78	15	3	3	0	0	0	94	3	32
2017	GL-03	71	8	11	2	0	3	5	86	2	61
2017	GL-05	62	23	5	2	4	2	3	89	5	115
2017	GL-06	74	9	9	4	4	0	0	83	9	24
2017	GL-07	50	21	17	0	0	8	4	81	0	24
2017	GL-10	55	21	4	2	6	4	8	86	9	49
2014	GL	64	19	4	2	2	4	5	91	5	374
2014	GL-02	64	27	0	0	0	5	5	100	0	22
2014	GL-03	63	19	6	2	2	4	6	90	4	54
2014	GL-05	68	19	2	3	3	4	2	92	6	115
2014	GL-06	68	4	12	0	4	12	0	82	5	25
2014	GL-07	62	14	3	3	0	3	14	93	4	35
2014	GL-08	58	25	0	8	8	0	0	83	17	12
2014	GL-10	58	19	3	0	3	3	14	93	3	36
2011	GL	62	17	10	0	3	2	6	86	3	470
2011	GL-02	48	35	0	0	4	4	9	95	5	23
2011	GL-03	63	13	11	2	3	3	5	83	5	63
2011	GL-05	66	16	11	0	3	1	4	86	3	119
2011	GL-06	61	14	8	0	2	6	8	88	2	49
2011	GL-07	65	13	15	2	0	4	2	83	2	55
2011	GL-08	45	30	10	0	15	0	0	75	15	20
2011	GL-09	60	30	0	0	0	10	0	100	0	10
2011	GL-10	58	12	17	0	2	2	10	79	2	59
2011	GL-11	62	15	8	0	0	0	15	91	0	13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	24	76	360
2017	GL-02	22	78	32
2017	GL-05	23	77	116
2017	GL-06	30	70	24
2017	GL-07	33	67	24
2017	GL-10	22	78	46
2014	GL	21	79	375
2014	GL-03	19	81	53
2014	GL-05	22	78	115
2014	GL-06	44	56	25
2014	GL-07	23	77	35
2014	GL-10	16	84	37

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	GL	52	85
2017	GL-05	57	27
2014	GL	52	80
2014	GL-03	70	10
2014	GL-05	37	25
2014	GL-06	45	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	GL	54	85
2017	GL-05	57	27
2017	GL-10	50	10
2014	GL	53	80
2014	GL-05	61	25
2014	GL-06	55	11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	GL	12	85
2014	GL	9	80
2014	GL-03	0	10
2014	GL-05	18	25
2014	GL-06	0	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	GL	85
2017	GL-05	27
2017	GL-10	10
2014	GL-03	10
2014	GL-05	25
2014	GL-06	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	GL-10	0	10
2014	GL	9	80
2014	GL-05	0	25
2014	GL-06	0	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	GL	12	85
2017	GL-05	21	27
2017	GL-10	0	10
2014	GL	24	80
2014	GL-03	0	10
2014	GL-05	24	25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	GL	6	85
2017	GL-10	0	10
2014	GL-03	0	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	GL	47	85
2017	GL-05	47	27
2014	GL	34	80
2014	GL-05	24	25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	GL	38	85
2017	GL-05	34	27
2014	GL	45	80
2014	GL-05	53	25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	GL	41	85
2017	GL-05	38	27
2014	GL	35	80
2014	GL-05	29	25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	GL	34	85
2017	GL-05	38	27
2014	GL	35	80
2014	GL-03	0	10
2014	GL-05	37	25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	GL	22	85
2017	GL-05	19	27
2014	GL	28	80
2014	GL-05	33	25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	GL	62	85
2017	GL-05	43	27
2017	GL-10	50	10
2014	GL	53	80
2014	GL-03	50	10
2014	GL-05	51	25
2014	GL-06	45	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	GL	43	85
2017	GL-05	30	27
2014	GL	29	80
2014	GL-05	33	25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	GL-10	10
2014	GL-03	10
2014	GL-06	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	GL	7	85
2014	GL	9	80
2014	GL-06	0	11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	GL	24	85
2017	GL-05	23	27
2014	GL	19	80

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	GL	37	85
2017	GL-05	38	27
2014	GL	45	80
2014	GL-05	49	25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	GL	39	85
2017	GL-05	34	27
2014	GL	31	80
2014	GL-06	45	11

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	GL	12	85
2017	GL-10	0	10
2014	GL	19	80

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	GL	56	85
2017	GL-05	66	27
2014	GL	53	80
2014	GL-05	59	25
2014	GL-06	55	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	GL	35	85
2017	GL-05	45	27
2014	GL	33	80
2014	GL-05	31	25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	GL	19	85
2017	GL-05	26	27
2014	GL	20	80
2014	GL-05	27	25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	GL	26	85
2017	GL-05	26	27
2014	GL	16	80
2014	GL-05	20	25

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	GL	6	85
2014	GL	9	80
2014	GL-03	0	10
2014	GL-06	0	11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	GL	7	85
2017	GL-10	0	10
2014	GL-05	0	25
2014	GL-06	0	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	GL	16	85
2017	GL-05	17	27
2017	GL-10	0	10
2014	GL	24	80
2014	GL-05	33	25

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	GL	18	85
2014	GL	11	80
2014	GL-03	0	10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	GL	17	85
2014	GL	23	80
2014	GL-05	20	25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	GL	13	79
2017	GL-10	0	10
2014	GL	17	75
2014	GL-05	18	25

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	GL	18	79
2017	GL-05	18	25
2014	GL	20	75
2014	GL-05	20	25

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	GL	18	79
2014	GL	8	75

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	GL	17	79
2014	GL	8	75

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	GL	14	79
2014	GL	15	75
2014	GL-05	20	25

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	GL	8	79
2014	GL-06	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	GL-10	10
2014	GL-05	25
2014	GL-06	11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	GL	11	79
2017	GL-05	24	25
2017	GL-10	0	10
2014	GL	9	75

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	GL	14	79
2014	GL	7	75

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	GL	29	79
2017	GL-05	49	25
2014	GL	19	75

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	GL	10	79
2014	GL	13	75
2014	GL-06	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	GL	34	79
2017	GL-05	41	25
2014	GL	40	75
2014	GL-05	49	25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	GL-10	0	10
2014	GL-06	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	GL	57	79
2017	GL-05	53	25
2017	GL-10	70	10
2014	GL	48	75
2014	GL-05	53	25

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	GL-10	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	GL	13	79
2017	GL-10	0	10
2014	GL	12	75
2014	GL-05	20	25
2014	GL-06	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	95	5	85
2017	GL-05	100	0	27
2017	GL-10	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	15	21	22	12	11	14	4	44	28	363
2017	GL-02	22	25	19	10	13	12	0	53	25	32
2017	GL-03	30	17	24	7	8	12	2	55	17	61
2017	GL-05	10	18	25	12	10	17	8	38	29	116
2017	GL-06	23	21	4	13	17	13	9	57	38	24
2017	GL-07	8	25	21	13	13	17	4	42	32	24
2017	GL-10	13	29	19	15	11	12	2	49	29	48
2014	GL	17	26	19	11	9	15	4	53	24	375
2014	GL-02	13	26	17	9	9	17	9	53	24	23
2014	GL-03	17	33	17	9	2	19	4	64	14	54
2014	GL-05	18	20	17	10	9	22	4	51	26	114
2014	GL-06	16	24	24	12	12	8	4	45	27	25
2014	GL-07	9	25	26	20	9	6	6	38	33	35
2014	GL-08	8	42	25	8	8	8	0	55	18	12
2014	GL-10	8	49	11	8	11	11	3	66	22	37

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	23	30	20	12	9	6	0	57	22	363
2017	GL-02	28	34	16	10	13	0	0	62	22	32
2017	GL-03	37	17	24	12	3	7	0	58	16	61
2017	GL-05	22	34	20	9	6	9	1	62	16	116
2017	GL-06	23	26	13	17	17	4	0	51	36	24
2017	GL-07	13	33	21	8	17	8	0	50	27	24
2017	GL-10	16	40	15	15	11	4	0	58	26	48
2014	GL	26	33	18	7	7	8	0	64	16	376
2014	GL-02	26	39	22	0	9	4	0	68	9	23
2014	GL-03	33	33	13	11	0	9	0	73	12	54
2014	GL-05	27	31	18	8	6	11	0	65	16	116
2014	GL-06	29	25	17	8	17	4	0	57	26	24
2014	GL-07	19	35	26	3	12	3	3	57	15	35
2014	GL-08	25	50	17	8	0	0	0	75	8	12
2014	GL-10	16	43	14	5	14	8	0	65	21	37
2011	GL	23	38	17	11	9	3	0	63	20	470
2011	GL-02	29	38	13	8	13	0	0	67	21	24
2011	GL-03	29	37	19	8	5	3	0	67	13	63
2011	GL-05	29	35	12	13	8	4	0	67	21	120
2011	GL-06	12	39	20	14	12	2	0	52	27	49
2011	GL-07	9	45	16	9	18	2	0	56	28	55
2011	GL-08	21	47	16	11	5	0	0	68	16	19
2011	GL-09	10	70	20	0	0	0	0	80	0	10
2011	GL-10	24	41	14	12	8	2	0	66	21	59
2011	GL-11	31	38	15	8	0	8	0	75	8	13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	11	89	361
2017	GL-05	14	86	116
2014	GL	9	91	375
2014	GL-03	9	91	54
2014	GL-05	11	89	116
2014	GL-08	0	100	12

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	GL	39	41
2017	GL-05	44	16
2014	GL	41	32
2014	GL-05	42	12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	GL	78	41
2017	GL-05	75	16
2014	GL	69	32
2014	GL-05	58	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	GL-05	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	GL-05	16
2014	GL	32
2014	GL-05	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	GL-05	0	16
2014	GL-05	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	GL	17	41
2017	GL-05	31	16
2014	GL	22	32

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2014	GL	16	32

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	GL-05	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	GL	12	40
2014	GL	22	32

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	GL	28	40
2017	GL-05	31	16
2014	GL	31	32
2014	GL-05	58	12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	GL	0	40
2017	GL-05	0	16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	GL-05	0	16

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	GL	15	40
2014	GL	19	32

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	GL-05	0	16

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	GL-05	0	16
2014	GL	22	32

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	GL-05	0	16
2014	GL-05	0	12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	GL	50	40
2017	GL-05	50	16
2014	GL	22	32

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	GL	32	40
2014	GL	16	31

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	GL	20	40

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	GL	15	40
2014	GL	16	31

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	GL	27	40
2014	GL	19	31

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	GL-05	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	GL	15	40

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	GL	15	40
2014	GL	0	31
2014	GL-05	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	GL	33	40
2014	GL	52	31
2014	GL-05	45	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	GL	21	29

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	GL	0	29
2014	GL-05	0	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	GL-05	0	14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	GL	0	29
2014	GL-05	0	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	GL	13	38
2014	GL-05	0	11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	GL	19	38

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	GL	29	38
2014	GL	34	29

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	GL	17	29

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	GL	55	38
2017	GL-05	57	14
2014	GL	38	29

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	GL-05	0	14
2014	GL-05	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	GL	66	38
2017	GL-05	57	14
2014	GL	55	29
2014	GL-05	55	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	GL	0	38
2017	GL-05	0	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	GL-05	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	95	5	40
2017	GL-05	100	0	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	18	20	25	4	7	19	6	51	15	361
2017	GL-02	25	31	13	3	13	16	0	66	19	32
2017	GL-03	30	15	29	2	2	15	7	58	4	61
2017	GL-05	12	17	24	6	7	25	9	43	20	113
2017	GL-06	32	17	26	9	0	13	4	59	10	24
2017	GL-07	8	13	25	4	13	29	8	33	27	24
2017	GL-10	14	31	29	0	4	18	4	58	5	49
2014	GL	19	29	20	4	5	19	5	62	12	376
2014	GL-02	22	26	22	9	0	13	9	61	11	23
2014	GL-03	28	21	23	4	2	15	8	63	7	53
2014	GL-05	18	24	16	6	5	27	3	60	16	115
2014	GL-06	20	32	24	0	12	12	0	59	14	25
2014	GL-07	10	29	32	6	3	20	0	49	11	35
2014	GL-08	8	67	17	0	0	8	0	82	0	12
2014	GL-10	11	43	14	5	3	19	5	71	11	37

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	27	29	22	7	5	8	2	62	14	363
2017	GL-02	34	40	10	3	13	0	0	75	16	32
2017	GL-03	37	20	26	2	2	10	3	66	4	61
2017	GL-05	25	28	22	9	5	10	2	60	16	115
2017	GL-06	28	34	17	17	0	4	0	64	18	24
2017	GL-07	21	21	25	8	8	17	0	50	20	24
2017	GL-10	21	42	21	6	2	6	2	69	9	49
2014	GL	29	32	18	5	4	10	1	68	11	377
2014	GL-02	22	39	26	9	0	4	0	64	9	23
2014	GL-03	43	26	20	2	2	7	0	74	4	54
2014	GL-05	27	36	11	9	4	12	0	72	15	115
2014	GL-06	24	36	20	0	12	8	0	65	13	25
2014	GL-07	16	35	26	6	3	14	0	59	10	35
2014	GL-08	25	50	17	0	0	8	0	82	0	12
2014	GL-10	24	38	19	3	5	11	0	70	9	37
2011	GL	30	36	18	7	5	3	0	69	13	471
2011	GL-02	29	38	21	4	4	4	0	70	9	24
2011	GL-03	33	35	17	5	3	5	2	73	8	63
2011	GL-05	35	31	18	10	3	3	0	68	14	120
2011	GL-06	27	19	31	10	10	2	0	47	21	48
2011	GL-07	25	40	11	11	11	2	0	67	22	55
2011	GL-08	30	45	20	5	0	0	0	75	5	20
2011	GL-09	40	50	0	10	0	0	0	90	10	10
2011	GL-10	29	42	15	8	3	2	0	72	12	59
2011	GL-11	23	54	15	0	0	8	0	83	0	13

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	16	84	362
2017	GL-02	22	78	32
2017	GL-05	19	81	116
2017	GL-06	21	79	24
2017	GL-10	16	84	49
2014	GL	9	91	374
2014	GL-05	14	86	115

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	62	38	57
2017	GL-05	55	45	22
2014	GL	71	29	34
2014	GL-05	81	19	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	32	51	14	0	3	0	83	3	35
2017	GL-05	25	75	0	0	0	0	100	0	12
2014	GL	33	50	8	4	0	4	87	4	24
2014	GL-05	31	46	15	8	0	0	77	8	13

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	15	55	12	10	5	3	1	73	15	363
2017	GL-02	25	57	6	6	3	3	0	84	10	32
2017	GL-03	13	48	13	14	5	5	2	66	21	61
2017	GL-05	13	52	14	10	7	4	0	68	17	116
2017	GL-06	32	55	9	4	0	0	0	87	4	24
2017	GL-07	21	58	0	17	4	0	0	79	21	24
2017	GL-10	11	62	17	4	4	2	0	74	9	48
2014	GL	23	55	11	6	3	2	1	80	9	376
2014	GL-02	26	52	4	9	4	0	4	82	14	23
2014	GL-03	30	46	9	7	4	2	2	79	12	54
2014	GL-05	15	60	11	7	4	1	2	77	12	116
2014	GL-06	40	40	20	0	0	0	0	80	0	25
2014	GL-07	30	49	6	12	3	0	0	80	14	35
2014	GL-08	17	75	8	0	0	0	0	92	0	12
2014	GL-10	27	65	8	0	0	0	0	92	0	37
2011	GL	24	56	10	8	2	1	1	81	10	472
2011	GL-02	17	54	13	13	4	0	0	71	17	24
2011	GL-03	17	48	14	16	2	2	2	67	18	63
2011	GL-05	24	56	9	9	1	1	0	81	10	121
2011	GL-06	24	55	8	10	2	0	0	80	12	49
2011	GL-07	33	62	2	2	2	0	0	95	4	55
2011	GL-08	30	60	10	0	0	0	0	90	0	20
2011	GL-09	10	40	30	20	0	0	0	50	20	10
2011	GL-10	29	58	8	3	0	2	0	88	3	59
2011	GL-11	23	62	0	8	8	0	0	85	15	13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	5	24	24	16	14	14	2	35	36	362
2017	GL-02	16	31	22	12	6	13	0	54	21	32
2017	GL-03	11	19	24	13	14	13	5	37	33	61
2017	GL-05	3	27	22	14	9	24	1	40	31	116
2017	GL-06	4	21	30	21	15	9	0	28	40	24
2017	GL-07	0	17	21	21	25	13	4	20	55	24
2017	GL-10	2	33	21	25	13	4	2	37	40	48
2014	GL	8	32	22	14	8	13	3	47	27	376
2014	GL-02	14	32	9	14	14	9	9	56	33	22
2014	GL-03	13	26	26	11	7	9	7	47	22	54
2014	GL-05	5	33	16	16	4	23	3	51	27	116
2014	GL-06	8	20	32	20	8	12	0	32	32	25
2014	GL-07	6	38	22	20	12	3	0	45	33	35
2014	GL-08	0	25	42	25	8	0	0	25	33	12
2014	GL-10	5	38	19	11	16	5	5	48	30	37
2011	GL	7	34	23	17	12	6	1	44	32	470
2011	GL-02	13	29	29	8	21	0	0	42	29	24
2011	GL-03	6	32	23	13	11	10	5	45	28	62
2011	GL-05	7	30	23	20	11	9	1	40	34	121
2011	GL-06	4	29	20	20	22	2	2	34	45	49
2011	GL-07	9	38	27	15	11	0	0	47	25	55
2011	GL-08	5	30	25	15	15	10	0	39	33	20
2011	GL-09	0	30	40	10	0	20	0	38	13	10
2011	GL-10	7	41	17	22	8	5	0	50	32	59
2011	GL-11	15	31	23	23	0	8	0	50	25	13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	28	41	12	5	7	6	0	74	12	363
2017	GL-02	47	31	13	3	3	3	0	80	7	32
2017	GL-03	30	40	15	2	7	7	0	75	9	61
2017	GL-05	30	38	8	6	6	11	1	77	14	116
2017	GL-06	17	57	4	17	4	0	0	74	21	24
2017	GL-07	25	38	8	13	13	4	0	65	26	24
2017	GL-10	19	54	15	2	6	4	0	76	9	48
2014	GL	33	39	9	9	2	6	1	78	12	377
2014	GL-02	43	39	0	9	0	4	4	90	10	23
2014	GL-03	43	35	7	11	2	2	0	79	13	54
2014	GL-05	36	39	9	5	0	10	1	84	6	116
2014	GL-06	28	40	12	12	8	0	0	68	20	25
2014	GL-07	13	38	12	23	6	9	0	56	32	35
2014	GL-08	25	58	0	17	0	0	0	83	17	12
2014	GL-10	30	57	3	8	0	3	0	89	8	37
2011	GL	28	39	14	9	6	3	0	70	16	471
2011	GL-02	25	46	17	4	4	4	0	74	9	24
2011	GL-03	37	26	15	11	5	5	2	67	17	62
2011	GL-05	30	36	15	12	2	5	0	70	15	121
2011	GL-06	16	33	14	18	18	0	0	49	37	49
2011	GL-07	22	42	13	9	15	0	0	64	24	55
2011	GL-08	40	35	5	10	5	5	0	79	16	20
2011	GL-09	40	40	0	10	0	10	0	89	11	10
2011	GL-10	29	53	14	2	2	2	0	83	3	59
2011	GL-11	31	46	15	0	0	8	0	83	0	13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	18	35	17	12	10	8	0	58	24	362
2017	GL-02	19	40	19	6	9	6	0	63	17	32
2017	GL-03	29	28	17	7	7	13	0	65	15	61
2017	GL-05	16	38	11	12	10	13	1	62	25	115
2017	GL-06	13	40	17	17	13	0	0	53	30	24
2017	GL-07	21	25	13	21	17	4	0	48	39	24
2017	GL-10	15	41	19	8	11	6	0	60	20	48
2014	GL	23	36	15	11	6	8	1	64	19	377
2014	GL-02	17	52	9	0	9	9	4	80	10	23
2014	GL-03	33	26	17	9	4	11	0	67	15	54
2014	GL-05	24	35	16	11	4	10	1	66	17	116
2014	GL-06	16	32	20	12	16	4	0	50	29	25
2014	GL-07	14	28	14	26	12	6	0	45	40	35
2014	GL-08	25	50	8	17	0	0	0	75	17	12
2014	GL-10	14	51	8	14	8	5	0	69	23	37
2011	GL	17	36	17	11	13	5	0	56	25	470
2011	GL-02	21	25	17	8	29	0	0	46	38	24
2011	GL-03	24	34	8	13	10	10	2	65	25	62
2011	GL-05	13	34	18	16	11	9	0	51	29	120
2011	GL-06	12	22	20	14	29	2	0	35	44	49
2011	GL-07	16	40	16	13	15	0	0	56	27	55
2011	GL-08	20	60	10	5	5	0	0	80	10	20
2011	GL-09	20	50	10	10	0	10	0	78	11	10
2011	GL-10	17	46	19	5	10	3	0	65	16	59
2011	GL-11	31	31	31	0	0	8	0	67	0	13

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	46	29	11	6	8	1	75	14	361
2017	GL-02	65	15	10	3	6	0	81	10	32
2017	GL-03	61	18	9	7	5	0	79	12	59
2017	GL-05	43	32	11	7	5	1	76	12	115
2017	GL-06	30	40	13	4	13	0	70	17	24
2017	GL-07	38	25	13	8	13	4	65	22	24
2017	GL-10	41	32	14	2	10	0	73	12	49

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	44	29	12	5	8	2	74	14	362
2017	GL-02	47	41	3	3	6	0	87	10	32
2017	GL-03	56	27	5	5	7	0	83	12	60
2017	GL-05	50	26	11	5	5	3	78	11	115
2017	GL-06	38	19	17	13	13	0	57	26	24
2017	GL-07	38	29	17	0	17	0	67	17	24
2017	GL-10	33	32	19	8	6	2	66	15	49

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	11	28	23	15	15	8	1	43	32	362
2017	GL-02	16	29	23	16	13	3	0	46	30	31
2017	GL-03	10	36	26	8	7	13	0	52	17	60
2017	GL-05	10	26	23	16	17	7	1	39	36	116
2017	GL-06	23	26	13	21	17	0	0	49	38	24
2017	GL-07	4	29	29	17	17	4	0	35	35	24
2017	GL-10	10	27	14	18	16	10	4	43	40	49

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	16	32	20	17	12	2	0	49	30	364
2017	GL-02	25	28	15	13	19	0	0	53	32	32
2017	GL-03	28	30	17	13	5	7	0	62	20	61
2017	GL-05	16	29	20	19	12	3	1	47	33	116
2017	GL-06	23	26	13	9	30	0	0	49	38	24
2017	GL-07	8	38	13	29	13	0	0	46	42	24
2017	GL-10	4	37	34	10	14	0	0	41	25	49

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	14	20	19	18	28	0	1	34	46	362
2017	GL-02	12	22	22	22	22	0	0	34	44	32
2017	GL-03	15	19	20	25	20	0	0	34	46	61
2017	GL-05	15	19	16	18	32	0	0	34	51	116
2017	GL-06	17	4	23	13	34	4	4	23	51	24
2017	GL-07	0	17	13	29	42	0	0	17	71	24
2017	GL-10	20	19	25	12	25	0	0	38	37	49

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	29	32	23	11	3	1	62	14	360
2017	GL-02	28	44	15	6	3	3	74	10	32
2017	GL-03	42	32	23	0	2	2	75	2	61
2017	GL-05	28	30	25	12	3	3	59	15	115
2017	GL-06	32	26	26	9	9	0	57	17	24
2017	GL-07	4	17	33	33	13	0	21	46	24
2017	GL-10	23	37	25	13	2	0	60	15	49

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	35	33	17	6	4	0	5	72	10	357
2017	GL-02	39	42	10	3	3	0	3	83	7	31
2017	GL-03	52	29	12	3	2	0	3	83	4	61
2017	GL-05	36	27	15	8	4	1	9	71	13	114
2017	GL-06	30	36	4	17	9	0	4	69	27	24
2017	GL-07	8	33	38	4	8	0	8	45	14	24
2017	GL-10	19	48	22	6	2	0	2	69	9	48

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	19	24	24	16	16	1	43	32	361
2017	GL-02	16	28	31	12	12	0	44	25	32
2017	GL-03	34	33	23	8	3	0	66	11	61
2017	GL-05	21	22	24	16	16	2	43	32	114
2017	GL-06	9	15	17	30	26	4	24	58	24
2017	GL-07	13	17	17	25	29	0	29	54	24
2017	GL-10	4	33	27	13	23	0	37	36	49

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	50	23	10	7	5	0	4	77	13	361
2017	GL-02	47	28	15	6	0	0	3	78	6	32
2017	GL-03	65	28	5	1	2	0	0	92	3	61
2017	GL-05	51	16	8	13	9	0	4	69	23	115
2017	GL-06	49	4	21	13	9	0	4	56	22	24
2017	GL-07	38	33	13	0	17	0	0	71	17	24
2017	GL-10	43	36	4	6	2	2	6	87	9	49

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	37	27	17	10	7	0	1	65	18	359
2017	GL-02	40	22	22	3	13	0	0	62	16	32
2017	GL-03	52	28	15	2	2	0	2	81	3	61
2017	GL-05	32	26	12	16	14	0	0	58	30	114
2017	GL-06	45	30	9	13	0	4	0	78	13	24
2017	GL-07	21	21	29	25	4	0	0	42	29	24
2017	GL-10	36	31	19	12	0	0	2	68	13	49

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	26	32	19	13	8	0	1	59	21	359
2017	GL-02	28	41	16	3	9	0	3	71	13	32
2017	GL-03	32	34	20	8	5	0	1	66	14	61
2017	GL-05	28	24	24	13	10	0	1	53	23	113
2017	GL-06	34	30	19	9	9	0	0	64	17	24
2017	GL-07	8	33	21	25	13	0	0	42	38	24
2017	GL-10	16	46	10	19	6	2	0	64	25	49

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	25	33	19	15	7	0	1	59	22	356
2017	GL-02	31	44	16	3	6	0	0	75	9	32
2017	GL-03	31	32	25	9	3	0	0	63	12	60
2017	GL-05	29	29	15	14	10	0	4	60	25	113
2017	GL-06	17	43	11	21	9	0	0	60	30	24
2017	GL-07	0	33	21	17	21	4	4	36	41	24
2017	GL-10	17	38	16	27	2	0	0	55	29	48

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	30	33	17	13	6	1	1	64	19	361
2017	GL-02	41	34	12	3	9	0	0	75	13	32
2017	GL-03	34	35	20	3	5	0	3	71	9	61
2017	GL-05	28	29	21	13	4	2	3	60	18	115
2017	GL-06	21	45	9	17	9	0	0	66	26	24
2017	GL-07	13	42	17	17	13	0	0	54	29	24
2017	GL-10	28	33	12	23	2	2	0	62	25	49

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	46	30	12	7	2	1	2	78	10	357
2017	GL-02	39	42	10	6	3	0	0	81	10	31
2017	GL-03	63	19	9	3	2	2	2	85	5	61
2017	GL-05	43	29	12	10	3	1	3	74	13	113
2017	GL-06	60	28	0	9	4	0	0	87	13	24
2017	GL-07	29	38	21	4	8	0	0	67	13	24
2017	GL-10	41	27	16	10	1	2	2	71	12	49

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	51	25	15	6	3	0	76	8	361
2017	GL-02	47	35	6	6	6	0	81	12	32
2017	GL-03	55	22	16	5	0	2	79	5	61
2017	GL-05	56	20	15	6	3	0	77	9	115
2017	GL-06	57	13	17	9	4	0	70	13	24
2017	GL-07	54	21	13	8	4	0	75	13	24
2017	GL-10	40	37	21	0	2	0	77	2	49

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	63	16	10	5	4	1	2	81	9	357
2017	GL-02	65	12	6	0	16	0	0	78	16	32
2017	GL-03	71	14	10	4	0	0	1	86	4	60
2017	GL-05	59	16	14	4	2	1	4	79	6	115
2017	GL-06	57	21	4	9	9	0	0	79	17	24
2017	GL-07	58	25	8	4	4	0	0	83	8	24
2017	GL-10	68	17	11	4	0	0	0	85	4	48

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	44	32	15	5	2	1	1	77	7	359
2017	GL-02	47	19	25	3	6	0	0	65	10	32
2017	GL-03	41	35	15	7	0	0	2	77	7	60
2017	GL-05	38	37	18	4	2	0	2	76	6	115
2017	GL-06	57	30	4	9	0	0	0	87	9	24
2017	GL-07	38	38	4	8	8	0	4	78	17	24
2017	GL-10	42	43	11	0	2	2	0	87	2	48

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	50	27	10	8	5	1	77	13	360
2017	GL-02	53	22	13	6	6	0	75	13	32
2017	GL-03	59	23	8	10	0	0	82	10	61
2017	GL-05	50	27	12	6	3	3	79	9	116
2017	GL-06	34	45	9	0	13	0	79	13	24
2017	GL-07	46	21	17	8	8	0	67	17	24
2017	GL-10	44	37	4	9	6	0	81	15	47

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	59	19	6	2	1	14	90	3	359
2017	GL-02	58	10	6	0	3	22	88	4	31
2017	GL-03	60	13	10	0	0	17	88	0	61
2017	GL-05	60	18	1	3	0	19	96	3	114
2017	GL-06	68	17	4	4	0	6	91	5	24
2017	GL-07	50	21	13	4	8	4	74	13	24
2017	GL-10	52	29	9	0	2	8	88	2	49

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	55	28	8	3	2	1	2	86	5	359
2017	GL-02	65	13	6	3	6	0	6	83	10	32
2017	GL-03	56	28	8	2	0	3	3	89	2	61
2017	GL-05	50	33	9	2	2	1	3	86	4	114
2017	GL-06	68	28	0	4	0	0	0	96	4	24
2017	GL-07	33	46	4	8	8	0	0	79	17	24
2017	GL-10	64	16	13	2	2	0	2	82	4	49

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	41	24	11	11	12	1	66	23	361
2017	GL-02	31	28	6	16	15	3	61	32	32
2017	GL-03	37	18	17	13	14	2	56	27	61
2017	GL-05	39	27	10	9	14	1	66	23	114
2017	GL-06	51	26	13	4	6	0	77	11	24
2017	GL-07	33	21	13	17	13	4	57	30	24
2017	GL-10	55	23	8	8	6	0	77	14	49

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	56	30	9	2	2	1	1	87	4	358
2017	GL-02	50	19	12	6	10	0	3	71	16	32
2017	GL-03	61	23	9	2	2	2	2	87	3	61
2017	GL-05	51	37	9	2	1	0	1	88	3	114
2017	GL-06	62	26	13	0	0	0	0	87	0	24
2017	GL-07	54	38	8	0	0	0	0	92	0	24
2017	GL-10	64	27	4	2	0	2	0	94	2	48

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	18	29	34	12	6	1	48	18	363
2017	GL-02	19	32	29	3	16	0	51	20	31
2017	GL-03	29	37	20	8	3	2	67	12	61
2017	GL-05	18	30	32	14	5	2	49	19	116
2017	GL-06	23	34	30	4	9	0	57	13	24
2017	GL-07	4	13	50	17	13	4	17	30	24
2017	GL-10	12	19	55	12	2	0	31	14	49

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	6	16	33	26	18	1	1	45	22	360
2017	GL-02	10	16	23	26	26	0	0	51	26	31
2017	GL-03	2	8	25	34	31	0	0	65	10	61
2017	GL-05	7	15	36	25	17	0	0	42	22	113
2017	GL-06	13	17	30	19	21	0	0	40	30	24
2017	GL-07	13	17	33	25	13	0	0	38	29	24
2017	GL-10	2	24	37	21	10	2	4	33	28	49

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	13	23	25	15	19	3	0	14	86	364
2017	GL-02	6	25	16	19	31	0	3	6	94	32
2017	GL-03	13	17	29	11	23	7	0	14	86	61
2017	GL-05	14	23	23	20	15	5	0	15	85	116
2017	GL-06	21	13	30	19	17	0	0	21	79	24
2017	GL-07	4	13	42	13	29	0	0	4	96	24
2017	GL-10	20	27	23	10	21	0	0	20	80	49

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	GL	26	297
2017	GL-02	24	29
2017	GL-03	33	49
2017	GL-05	27	92
2017	GL-06	41	19
2017	GL-07	22	23
2017	GL-10	13	39

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	GL	30	297
2017	GL-02	38	29
2017	GL-03	19	49
2017	GL-05	30	92
2017	GL-06	22	19
2017	GL-07	30	23
2017	GL-10	33	39

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	GL	16	297
2017	GL-02	14	29
2017	GL-03	20	49
2017	GL-05	20	92
2017	GL-06	0	19
2017	GL-07	39	23
2017	GL-10	10	39

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	GL	58	297
2017	GL-02	45	29
2017	GL-03	45	49
2017	GL-05	65	92
2017	GL-06	76	19
2017	GL-07	61	23
2017	GL-10	59	39

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	GL	3	297
2017	GL-02	4	29
2017	GL-03	2	49
2017	GL-05	7	92
2017	GL-06	0	19
2017	GL-07	0	23
2017	GL-10	3	39

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	GL	32	297
2017	GL-02	38	29
2017	GL-03	31	49
2017	GL-05	35	92
2017	GL-06	19	19
2017	GL-07	30	23
2017	GL-10	26	39

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	GL	7	39	14	15	5	19	282
2017	GL-02	4	53	14	7	4	18	28
2017	GL-03	12	45	12	15	4	11	46
2017	GL-05	4	38	19	14	3	21	90
2017	GL-06	0	29	17	11	17	26	18
2017	GL-07	0	32	32	21	0	16	19
2017	GL-10	11	24	5	24	8	27	37

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	9	20	17	21	26	1	6	31	51	302
2017	GL-02	7	14	21	35	24	0	0	21	59	29
2017	GL-03	16	14	22	17	27	4	0	31	46	49
2017	GL-05	6	24	17	19	26	0	8	32	49	94
2017	GL-06	11	24	11	27	16	0	11	39	48	19
2017	GL-07	4	22	17	17	35	0	4	27	55	23
2017	GL-10	5	18	13	21	31	0	13	26	59	39

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	3	12	15	18	42	3	6	17	66	302
2017	GL-02	3	7	10	24	49	3	4	11	78	29
2017	GL-03	4	7	16	16	40	8	8	14	67	49
2017	GL-05	2	9	18	19	45	1	5	12	68	94
2017	GL-06	0	27	5	13	43	0	11	30	64	19
2017	GL-07	4	9	17	22	48	0	0	13	70	23
2017	GL-10	0	15	10	21	41	5	8	18	71	39

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GL

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.