2017 Public Service Employee Survey Results by Theme for Parks Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - ES

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 30 57 7 6 0 0 0 87 6 29
2017 ES-05 26 57 8 8 0 0 0 84 8 12
2014 ES 35 44 16 0 5 0 0 79 5 36
2011 ES 34 50 9 2 5 0 0 84 7 44
2011 ES-03 27 55 9 9 0 0 0 82 9 11
2011 ES-05 46 46 0 0 8 0 0 92 8 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 19 38 16 16 10 0 0 58 26 29
2017 ES-05 16 49 18 16 0 0 0 66 16 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 39 55 0 7 0 0 0 93 7 29
2017 ES-05 25 75 0 0 0 0 0 100 0 12
2014 ES 66 29 3 0 0 3 0 97 0 36
2011 ES 55 30 11 2 2 0 0 84 5 44
2011 ES-03 73 18 9 0 0 0 0 91 0 11
2011 ES-05 69 15 8 0 8 0 0 85 8 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 33 41 16 10 0 0 0 74 10 29
2017 ES-05 26 41 16 16 0 0 0 67 16 12
2014 ES 52 32 11 0 3 3 0 86 3 36
2011 ES 48 41 7 2 2 0 0 89 5 44
2011 ES-03 45 45 9 0 0 0 0 91 0 11
2011 ES-05 46 46 0 8 0 0 0 92 8 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 30 51 9 6 0 0 3 84 7 29
2017 ES-05 34 41 8 16 0 0 0 75 16 12
2014 ES 48 32 8 10 0 3 0 81 11 37
2011 ES 52 16 11 14 7 0 0 68 20 44
2011 ES-03 36 18 27 18 0 0 0 55 18 11
2011 ES-05 38 15 15 15 15 0 0 54 31 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 33 38 16 10 0 0 3 74 10 29
2017 ES-05 34 33 16 16 0 0 0 67 16 12
2014 ES 39 35 3 15 5 3 0 76 21 37
2011 ES 36 34 9 11 9 0 0 70 20 44
2011 ES-03 0 55 27 0 18 0 0 55 18 11
2011 ES-05 31 31 8 23 8 0 0 62 31 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 33 10 32 19 0 3 3 45 21 29
2017 ES-05 59 8 16 8 0 8 0 73 9 12
2014 ES 51 26 8 5 3 8 0 83 8 37
2011 ES 48 25 11 9 2 2 2 76 12 44
2011 ES-03 36 27 27 9 0 0 0 64 9 11
2011 ES-05 38 38 0 15 8 0 0 77 23 13
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 39 26 19 12 0 0 3 67 13 29
2017 ES-05 59 16 25 0 0 0 0 75 0 12
2014 ES 59 23 3 5 5 5 0 86 11 37
2011 ES 57 14 5 9 11 0 5 74 21 44
2011 ES-03 55 18 9 9 9 0 0 73 18 11
2011 ES-05 38 15 8 8 31 0 0 54 38 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 32 26 13 26 0 0 3 60 27 29
2017 ES-05 49 25 0 26 0 0 0 74 26 12
2014 ES 42 40 8 8 0 3 0 84 8 37
2011 ES 36 34 5 11 14 0 0 70 25 44
2011 ES-03 36 36 9 9 9 0 0 73 18 11
2011 ES-05 23 23 0 15 38 0 0 46 54 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 32 26 17 19 3 0 3 60 23 29
2017 ES-05 33 25 34 8 0 0 0 57 8 12
2014 ES 51 31 0 10 5 3 0 84 16 37

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 27 39 13 7 3 7 3 74 11 28
2017 ES-05 26 41 8 8 8 8 0 73 18 12
2014 ES 26 35 5 10 10 13 0 70 24 37
2011 ES 19 42 19 5 16 0 0 60 21 43
2011 ES-03 10 40 20 10 20 0 0 50 30 10
2011 ES-05 8 38 15 8 31 0 0 46 38 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 34 29 10 23 0 0 3 66 24 28
2017 ES-05 34 25 0 41 0 0 0 59 41 12
2014 ES 34 21 14 13 8 10 0 61 23 37
2011 ES 26 33 14 9 19 0 0 58 28 43
2011 ES-03 0 10 40 20 30 0 0 10 50 10
2011 ES-05 8 46 8 8 31 0 0 54 38 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 17 39 10 20 7 3 3 61 29 28
2017 ES-05 18 33 16 8 16 8 0 55 27 12
2014 ES 26 28 8 19 8 10 0 61 30 37
2011 ES 16 25 16 20 23 0 0 41 43 44
2011 ES-03 0 0 27 36 36 0 0 0 73 11
2011 ES-05 0 31 8 31 31 0 0 31 62 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 17 26 7 27 13 7 3 49 44 28
2017 ES-05 10 25 8 33 8 16 0 41 49 12
2014 ES 26 19 17 21 8 10 0 50 32 37
2011 ES 20 25 14 16 20 5 0 48 38 44
2011 ES-03 0 0 36 27 27 9 0 0 60 11
2011 ES-05 15 23 15 15 31 0 0 38 46 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 13 37 10 26 10 0 3 52 37 28
2017 ES-05 8 67 0 16 8 0 0 75 25 12
2014 ES 24 23 13 22 5 13 0 54 31 37
2011 ES 16 32 16 20 14 2 0 49 35 44
2011 ES-03 0 27 18 36 18 0 0 27 55 11
2011 ES-05 0 23 15 31 23 8 0 25 58 13
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 23 32 7 35 3 0 0 55 38 29
2017 ES-05 16 41 18 25 0 0 0 57 25 12
2014 ES 43 36 5 11 5 0 0 79 16 36
2011 ES 16 50 18 11 5 0 0 66 16 44
2011 ES-03 0 73 9 9 9 0 0 73 18 11
2011 ES-05 23 31 15 23 8 0 0 54 31 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 19 35 13 26 6 0 0 55 32 29
2017 ES-05 16 49 8 10 16 0 0 66 26 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 10 19 6 26 16 16 7 38 54 29
2017 ES-05 16 16 0 25 0 25 18 57 43 12
2014 ES 19 5 10 24 23 13 5 30 57 37

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 39 16 13 25 4 0 3 56 30 29
2017 ES-05 41 25 16 8 10 0 0 66 18 12
2014 ES 52 32 3 0 8 3 3 89 8 36
2011 ES 50 18 9 11 9 0 2 70 21 44
2011 ES-03 64 18 0 9 9 0 0 82 18 11
2011 ES-05 38 15 15 8 23 0 0 54 31 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 39 48 10 3 0 0 0 87 3 29
2017 ES-05 51 41 8 0 0 0 0 92 0 12
2014 ES 23 34 19 13 5 3 3 60 20 37
2011 ES 32 34 7 18 7 0 2 67 26 44
2011 ES-03 36 36 0 18 9 0 0 73 27 11
2011 ES-05 23 31 8 23 8 0 8 58 33 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 29 35 7 10 3 13 3 76 15 29
2017 ES-05 25 25 10 8 8 16 8 65 22 12
2014 ES 18 35 16 13 5 8 5 61 21 37
2011 ES 39 23 7 14 7 11 0 69 23 44
2011 ES-03 45 36 0 0 9 9 0 90 10 11
2011 ES-05 31 15 23 15 8 8 0 50 25 13

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 32 38 10 19 0 0 0 71 19 29
2017 ES-05 25 41 18 16 0 0 0 66 16 12
2014 ES 27 39 16 19 0 0 0 66 19 36
2011 ES 36 39 7 14 5 0 0 75 18 44
2011 ES-03 27 55 9 0 9 0 0 82 9 11
2011 ES-05 15 31 8 38 8 0 0 46 46 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 43 38 3 16 0 0 0 81 16 29
2017 ES-05 34 41 8 16 0 0 0 75 16 12
2014 ES 39 45 0 11 5 0 0 84 16 35
2011 ES 36 48 9 2 5 0 0 84 7 44
2011 ES-03 45 27 9 9 9 0 0 73 18 11
2011 ES-05 38 62 0 0 0 0 0 100 0 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 46 35 3 16 0 0 0 81 16 29
2017 ES-05 43 41 8 8 0 0 0 84 8 12
2014 ES 43 37 12 5 3 0 0 80 8 36
2011 ES 52 32 7 5 5 0 0 84 9 44
2011 ES-03 55 27 0 0 18 0 0 82 18 11
2011 ES-05 46 54 0 0 0 0 0 100 0 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 19 35 3 36 0 3 3 59 38 29
2017 ES-05 16 33 8 43 0 0 0 49 43 12
2014 ES 23 28 15 13 10 8 3 57 26 37
2011 ES 18 36 7 16 14 5 5 60 33 44
2011 ES-03 9 64 0 9 18 0 0 73 27 11
2011 ES-05 15 23 8 23 23 8 0 42 50 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 19 32 16 17 10 3 3 55 28 29
2017 ES-05 8 41 25 26 0 0 0 49 26 12
2014 ES 23 40 3 3 15 16 0 75 22 37
2011 ES 9 23 20 11 25 5 7 36 41 44
2011 ES-03 9 27 18 9 36 0 0 36 45 11
2011 ES-05 8 15 15 15 31 8 8 27 55 13

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 29 55 3 10 3 0 0 84 13 29
2017 ES-05 25 67 8 0 0 0 0 92 0 12
2014 ES 42 29 5 19 5 0 0 71 24 36
2011 ES 25 30 11 18 14 0 2 56 33 44
2011 ES-03 45 9 0 27 18 0 0 55 45 11
2011 ES-05 8 23 23 23 23 0 0 31 46 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 30 35 16 16 3 0 0 65 19 29
2017 ES-05 26 49 16 8 0 0 0 75 8 12
2014 ES 30 46 13 5 3 3 0 78 8 36

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 23 44 3 23 3 3 0 70 27 29
2017 ES-05 26 41 8 25 0 0 0 67 25 12
2014 ES 34 50 5 5 3 3 0 86 8 36
2011 ES 32 41 9 16 2 0 0 73 18 44
2011 ES-03 45 27 9 18 0 0 0 73 18 11
2011 ES-05 15 38 8 31 8 0 0 54 38 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 20 38 16 13 3 7 3 65 18 29
2017 ES-05 26 41 8 16 0 8 0 73 18 12

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 42 42 10 6 0 0 0 84 6 29
2017 ES-05 51 41 0 8 0 0 0 92 8 12
2014 ES 52 24 11 5 5 0 3 78 11 36
2011 ES 50 30 7 2 11 0 0 80 14 44
2011 ES-03 36 45 9 0 9 0 0 82 9 11
2011 ES-05 46 23 8 8 15 0 0 69 23 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 33 26 10 16 12 0 3 60 30 29
2017 ES-05 34 33 0 16 8 0 8 73 27 12
2014 ES 40 27 12 8 5 3 5 73 14 36
2011 ES 45 16 7 7 20 0 5 64 29 44
2011 ES-03 64 0 9 0 27 0 0 64 27 11
2011 ES-05 46 15 8 0 31 0 0 62 31 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 36 32 26 3 3 0 0 68 6 29
2017 ES-05 34 41 16 0 8 0 0 75 8 12
2014 ES 58 31 5 3 0 3 0 92 3 36
2011 ES 45 34 14 5 2 0 0 80 7 44
2011 ES-03 36 27 27 9 0 0 0 64 9 11
2011 ES-05 38 38 8 8 8 0 0 77 15 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 55 32 0 3 6 0 3 90 10 29
2017 ES-05 67 33 0 0 0 0 0 100 0 12
2014 ES 44 25 8 8 0 8 8 82 9 37
2011 ES 48 23 2 5 11 5 7 79 18 44
2011 ES-03 55 27 0 9 9 0 0 82 18 11
2011 ES-05 38 38 0 8 15 0 0 77 23 13

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 ES 48 16 36 29
2017 ES-05 41 25 34 12
2014 ES 15 34 51 37
2011 ES 27 34 39 44
2011 ES-03 27 55 18 11
2011 ES-05 15 46 38 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 ES 7 40 32 0 14 7 14
2011 ES 33 42 17 0 9999 8 12
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 35 44 17 3 0 0 0 80 3 29
2017 ES-05 33 49 18 0 0 0 0 82 0 12
2014 ES 47 42 0 5 5 0 0 89 11 36
2011 ES 36 48 7 5 5 0 0 84 9 44
2011 ES-03 27 55 9 9 0 0 0 82 9 11
2011 ES-05 38 46 0 0 15 0 0 85 15 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 30 54 13 0 0 0 3 87 0 29
2017 ES-05 34 49 16 0 0 0 0 84 0 12
2014 ES 31 45 16 0 3 5 0 80 3 37
2011 ES 42 44 5 5 5 0 0 86 9 43
2011 ES-03 27 45 18 0 9 0 0 73 9 11
2011 ES-05 54 23 0 15 8 0 0 77 23 13

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 7 38 29 20 6 0 0 27 45 29
2017 ES-05 8 41 25 26 0 0 0 26 49 12
2014 ES 3 13 38 32 8 5 0 43 17 36
2011 ES 14 18 34 14 14 0 7 29 34 44
2011 ES-03 18 18 45 0 9 0 9 10 40 11
2011 ES-05 31 15 38 15 0 0 0 15 46 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 3 20 41 16 16 3 0 33 24 29
2017 ES-05 8 43 25 8 16 0 0 25 51 12
2014 ES 5 8 34 28 14 11 0 46 15 35
2011 ES 14 9 32 20 18 2 5 41 24 44
2011 ES-03 18 9 18 18 18 9 9 44 33 11
2011 ES-05 31 0 54 15 0 0 0 15 31 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 22 29 30 10 6 3 0 17 53 29
2017 ES-05 25 25 43 8 0 0 0 8 49 12
2014 ES 9 11 21 35 11 11 3 53 23 36
2011 ES 34 11 20 16 11 2 5 29 49 44
2011 ES-03 45 27 9 0 9 0 9 10 80 11
2011 ES-05 62 8 15 15 0 0 0 15 69 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 3 23 19 33 22 0 0 55 26 29
2017 ES-05 8 33 8 43 8 0 0 51 41 12
2014 ES 0 8 24 31 27 5 5 64 9 36
2011 ES 11 7 27 25 23 2 5 51 20 44
2011 ES-03 0 9 64 18 0 0 9 20 10 11
2011 ES-05 31 15 23 31 0 0 0 31 46 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 16 16 29 13 26 0 0 39 32 29
2017 ES-05 25 16 25 16 18 0 0 34 41 12
2014 ES 5 32 16 23 13 8 3 41 42 36
2011 ES 14 23 27 9 20 2 5 32 39 44
2011 ES-03 0 27 36 18 0 9 9 22 33 11
2011 ES-05 38 38 15 8 0 0 0 8 77 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 16 23 35 0 19 3 3 20 42 29
2017 ES-05 33 26 25 0 16 0 0 16 59 12
2014 ES 5 11 21 36 16 11 0 58 18 36
2011 ES 5 9 23 27 30 0 7 61 15 44
2011 ES-03 0 0 27 27 27 0 18 67 0 11
2011 ES-05 8 15 23 31 23 0 0 54 23 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 6 35 26 19 6 3 3 27 45 29
2017 ES-05 8 49 26 8 8 0 0 16 57 12
2014 ES 12 8 34 19 8 11 8 33 24 36

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 49 32 7 13 0 0 0 81 13 29
2017 ES-05 51 41 0 8 0 0 0 92 8 12
2014 ES 45 32 5 10 5 3 0 79 16 37

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 55 32 7 6 0 0 0 87 6 29
2017 ES-05 59 33 8 0 0 0 0 92 0 12
2014 ES 52 24 8 11 3 3 0 78 14 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 35 35 10 3 3 10 3 81 7 29
2017 ES-05 16 49 8 8 0 18 0 80 10 12
2014 ES 46 26 8 5 3 13 0 82 9 37

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 32 44 3 10 0 7 3 86 11 29
2017 ES-05 25 57 0 8 0 10 0 91 9 12
2014 ES 48 29 13 8 0 3 0 79 8 37
2011 ES 41 25 11 14 7 2 0 67 21 44
2011 ES-03 27 36 9 18 9 0 0 64 27 11
2011 ES-05 31 8 23 15 15 8 0 42 33 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 58 29 0 10 0 0 3 90 10 29
2017 ES-05 43 41 0 16 0 0 0 84 16 12
2014 ES 53 32 8 3 3 3 0 87 5 37
2011 ES 48 30 5 9 9 0 0 77 18 44
2011 ES-03 36 27 9 27 0 0 0 64 27 11
2011 ES-05 31 38 0 0 31 0 0 69 31 13

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 22 30 13 22 0 3 10 60 25 29
2017 ES-05 25 34 16 8 0 0 16 71 10 12
2014 ES 25 31 16 10 8 8 3 62 20 37

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 43 35 13 6 0 0 3 80 7 29
2017 ES-05 67 25 0 8 0 0 0 92 8 12
2014 ES 51 21 10 8 3 8 0 78 11 37
2011 ES 45 39 5 5 5 2 0 86 9 44
2011 ES-03 45 36 9 9 0 0 0 82 9 11
2011 ES-05 54 23 8 0 15 0 0 77 15 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 36 22 13 12 10 3 3 63 24 29
2017 ES-05 34 41 16 0 8 0 0 75 8 12
2014 ES 46 28 8 8 3 8 0 80 11 37
2011 ES 41 30 9 7 9 5 0 74 17 44
2011 ES-03 36 36 9 18 0 0 0 73 18 11
2011 ES-05 23 31 8 0 31 8 0 58 33 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 20 26 16 25 10 0 3 47 36 29
2017 ES-05 18 33 25 25 0 0 0 51 25 12
2014 ES 23 25 15 18 8 11 0 54 29 37
2011 ES 14 26 23 21 12 5 0 41 34 43
2011 ES-03 10 40 30 10 10 0 0 50 20 10
2011 ES-05 15 8 23 23 31 0 0 23 54 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 13 16 10 16 22 17 6 38 50 29
2017 ES-05 8 16 16 41 8 10 0 27 55 12
2014 ES 27 18 5 13 15 16 5 57 36 37
2011 ES 19 23 14 7 23 12 2 49 35 43
2011 ES-03 10 20 10 10 30 20 0 38 50 10
2011 ES-05 8 15 15 15 38 8 0 25 58 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 46 41 0 10 3 0 0 87 13 29
2017 ES-05 51 33 0 8 8 0 0 84 16 12
2014 ES 42 47 0 11 0 0 0 89 11 36
2011 ES 34 61 0 5 0 0 0 95 5 44
2011 ES-03 55 45 0 0 0 0 0 100 0 11
2011 ES-05 31 62 0 8 0 0 0 92 8 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 36 38 0 6 19 0 0 74 26 29
2017 ES-05 34 33 0 8 25 0 0 67 33 12
2014 ES 55 34 3 5 3 0 0 89 8 36
2011 ES 52 39 2 2 5 0 0 91 7 44
2011 ES-03 82 18 0 0 0 0 0 100 0 11
2011 ES-05 38 54 0 0 8 0 0 92 8 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 58 29 3 10 0 0 0 87 10 29
2017 ES-05 57 34 0 8 0 0 0 92 8 12
2014 ES 40 38 8 13 0 0 0 79 13 36

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 74 13 0 13 0 0 0 87 13 29
2017 ES-05 67 33 0 0 0 0 0 100 0 12
2014 ES 76 16 5 3 0 0 0 92 3 36
2011 ES 80 16 0 0 5 0 0 95 5 44
2011 ES-03 91 9 0 0 0 0 0 100 0 11
2011 ES-05 77 8 0 0 15 0 0 85 15 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 64 10 10 10 6 0 0 73 17 29
2017 ES-05 66 8 8 10 8 0 0 74 18 12
2014 ES 73 11 6 3 5 0 3 86 8 36
2011 ES 70 9 5 2 7 0 7 85 10 44
2011 ES-03 91 9 0 0 0 0 0 100 0 11
2011 ES-05 77 8 0 0 15 0 0 85 15 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 64 23 3 3 6 0 0 87 10 29
2017 ES-05 74 10 0 8 8 0 0 84 16 12
2014 ES 74 8 3 3 5 3 5 89 8 37
2011 ES 73 9 2 9 5 0 2 84 14 44
2011 ES-03 82 0 0 18 0 0 0 82 18 11
2011 ES-05 77 8 0 0 15 0 0 85 15 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 74 7 6 3 6 0 3 83 10 29
2017 ES-05 84 0 0 8 8 0 0 84 16 12
2014 ES 82 5 0 5 0 3 5 94 6 37
2011 ES 80 5 9 0 2 0 5 88 2 44
2011 ES-03 91 0 9 0 0 0 0 91 0 11
2011 ES-05 69 8 15 0 0 0 8 83 0 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 51 16 16 6 0 4 6 75 7 29
2017 ES-05 57 0 16 16 0 10 0 64 18 12
2014 ES 66 8 5 5 3 5 8 85 9 37

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 58 23 6 6 0 0 7 87 6 29
2017 ES-05 66 25 0 0 0 0 10 100 0 12
2014 ES 64 10 3 0 3 15 5 93 3 37
2011 ES 77 7 9 2 0 2 2 88 2 44
2011 ES-03 82 0 9 0 0 0 9 90 0 11
2011 ES-05 77 0 23 0 0 0 0 77 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ES 23 77 29
2014 ES 23 77 37

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 13 10 19 16 6 27 10 35 35 29
2017 ES-05 8 8 25 16 0 26 16 29 29 12
2014 ES 21 5 19 8 5 37 5 45 23 37

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 23 29 22 10 0 13 3 62 11 29
2017 ES-05 26 33 25 8 0 8 0 64 9 12
2014 ES 32 16 18 10 8 15 0 57 21 37
2011 ES 43 23 18 9 2 5 0 69 12 44
2011 ES-03 55 18 18 9 0 0 0 73 9 11
2011 ES-05 23 31 23 15 8 0 0 54 23 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 ES 0 100 29
2017 ES-05 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 6 16 13 10 0 49 6 50 21 29
2017 ES-05 0 25 16 0 0 51 8 60 0 12
2014 ES 19 11 16 3 3 44 5 58 11 36

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 22 29 19 3 6 17 3 64 12 29
2017 ES-05 16 25 33 0 0 26 0 56 0 12
2014 ES 33 13 21 3 5 24 0 61 11 36
2011 ES 43 23 14 9 2 9 0 73 13 44
2011 ES-03 55 18 18 9 0 0 0 73 9 11
2011 ES-05 31 23 15 15 8 8 0 58 25 13

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 26 38 7 13 13 0 3 66 27 29
2017 ES-05 41 41 10 8 0 0 0 82 8 12
2014 ES 23 34 8 12 13 8 3 63 28 37
2011 ES 32 50 2 9 5 0 2 84 14 44
2011 ES-03 18 82 0 0 0 0 0 100 0 11
2011 ES-05 38 54 0 8 0 0 0 92 8 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 3 10 19 22 10 33 3 20 50 29
2017 ES-05 0 16 25 16 8 34 0 25 38 12
2014 ES 3 25 18 8 13 28 5 41 32 37
2011 ES 2 23 18 7 11 30 9 41 30 44
2011 ES-03 0 36 18 9 18 18 0 44 33 11
2011 ES-05 0 23 15 15 23 23 0 30 50 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 36 32 13 3 0 13 3 81 4 29
2017 ES-05 51 41 8 0 0 0 0 92 0 12
2014 ES 35 26 8 10 5 13 3 72 18 37
2011 ES 32 34 5 9 5 14 2 78 16 44
2011 ES-03 9 55 9 18 0 9 0 70 20 11
2011 ES-05 31 38 0 8 15 8 0 75 25 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 29 22 26 3 0 16 3 64 4 29
2017 ES-05 16 41 25 8 0 10 0 64 9 12
2014 ES 26 23 14 8 5 21 3 64 17 37
2011 ES 30 39 14 2 2 14 0 79 5 44
2011 ES-03 9 64 18 0 0 9 0 80 0 11
2011 ES-05 31 15 31 0 8 15 0 55 9 13
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 48 33 3 13 0 0 3 83 13 29
2017 ES-05 41 51 0 8 0 0 0 92 8 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 68 10 13 6 0 0 3 80 7 29
2017 ES-05 75 16 8 0 0 0 0 92 0 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 6 55 19 10 6 3 0 64 16 29
2017 ES-05 8 67 25 0 0 0 0 75 0 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 16 43 16 16 9 0 0 59 25 29
2017 ES-05 16 43 16 16 8 0 0 59 25 12

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 10 29 22 16 19 0 3 40 37 29
2017 ES-05 8 49 8 18 16 0 0 57 34 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 10 33 32 6 16 0 3 44 23 29
2017 ES-05 8 43 25 8 16 0 0 51 25 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 35 26 13 16 6 0 3 63 23 29
2017 ES-05 25 43 8 8 16 0 0 67 25 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 13 22 36 10 16 0 3 37 27 29
2017 ES-05 16 33 18 16 16 0 0 49 33 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 42 23 19 10 3 0 3 67 13 29
2017 ES-05 41 34 8 16 0 0 0 75 16 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 13 58 10 13 3 0 3 73 17 29
2017 ES-05 16 51 0 25 8 0 0 67 33 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 13 36 25 19 0 3 3 52 21 29
2017 ES-05 18 41 8 25 0 8 0 64 27 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 13 30 32 16 6 0 3 44 23 29
2017 ES-05 8 18 49 16 8 0 0 26 25 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 13 32 30 19 3 0 3 47 23 29
2017 ES-05 16 25 43 8 8 0 0 41 16 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 42 36 10 10 0 0 3 80 10 29
2017 ES-05 33 51 8 8 0 0 0 84 8 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 64 7 13 6 6 0 3 73 13 29
2017 ES-05 49 10 16 16 8 0 0 59 25 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 83 10 0 0 0 0 6 100 0 29
2017 ES-05 82 10 0 0 0 0 8 100 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 48 49 0 0 0 0 3 100 0 29
2017 ES-05 66 34 0 0 0 0 0 100 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 39 26 28 3 0 0 3 67 3 29
2017 ES-05 33 51 8 8 0 0 0 84 8 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 42 23 3 3 0 0 29 91 5 29
2017 ES-05 59 8 0 0 0 0 33 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 79 10 7 0 0 0 3 92 0 28
2017 ES-05 71 18 11 0 0 0 0 89 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 51 19 16 3 0 0 10 78 4 29
2017 ES-05 57 16 10 8 0 0 8 80 9 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 35 39 16 0 0 0 10 83 0 29
2017 ES-05 25 43 25 0 0 0 8 73 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 16 30 25 26 3 0 0 46 29 29
2017 ES-05 0 59 8 25 8 0 0 59 33 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 3 32 26 19 19 0 0 39 35 29
2017 ES-05 8 16 34 41 0 0 0 41 25 12
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 22 6 32 10 22 3 3 24 76 29
2017 ES-05 41 8 25 18 0 8 0 45 55 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 ES 22 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 ES 27 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 ES 24 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 ES 50 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 ES 5 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 ES 36 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 ES 15 35 25 6 0 19 18

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 5 14 23 31 14 0 15 21 52 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 ES 0 5 23 9 55 0 9 5 70 20
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