2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	38	15	13	11	61	24	274
2017	Non-Aboriginal	24	42	13	12	10	66	21	6874
2014	Aboriginal	25	37	13	11	14	62	25	335
2014	Non-Aboriginal	25	43	13	11	8	68	19	8902
2011	Aboriginal	31	36	13	11	8	68	20	335
2011	Non-Aboriginal	30	41	12	10	7	70	17	9651
2008	Aboriginal	30	39	12	8	10	70	18	274
2008	Non-Aboriginal	31	42	12	9	6	73	15	8311

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	22	17	19	27	0	0	37	46	274
2017	Non-Aboriginal	16	30	16	17	21	0	0	46	38	6876

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	31	11	5	6	78	11	271
2017	Non-Aboriginal	44	36	11	5	3	81	9	6849
2014	Aboriginal	49	28	12	5	6	78	10	334
2014	Non-Aboriginal	53	31	10	3	3	84	6	8897
2011	Aboriginal	53	30	10	2	4	83	6	335
2011	Non-Aboriginal	53	33	9	3	2	86	5	9669

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	28	34	18	12	8	0	62	20	270
2017	Non-Aboriginal	29	41	14	9	6	0	70	15	6839
2014	Aboriginal	35	32	15	10	8	0	67	18	335
2014	Non-Aboriginal	33	40	13	7	6	0	74	13	8902
2011	Aboriginal	40	36	9	11	4	1	76	15	336
2011	Non-Aboriginal	37	41	10	7	4	0	79	11	9662
2008	Aboriginal	37	45	5	7	5	0	83	12	276
2008	Non-Aboriginal	39	44	9	6	3	0	82	9	8359

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	21	16	19	28	1	36	48	273
2017	Non-Aboriginal	15	26	20	18	20	1	41	38	6866
2014	Aboriginal	16	24	17	18	24	1	41	42	335
2014	Non-Aboriginal	17	31	19	17	16	1	48	33	8900
2011	Aboriginal	21	29	19	15	17	0	50	32	336
2011	Non-Aboriginal	20	34	20	13	11	1	55	24	9658

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	24	15	21	25	1	39	46	274
2017	Non-Aboriginal	14	27	18	20	19	0	42	40	6865
2014	Aboriginal	14	25	17	19	25	1	39	44	335
2014	Non-Aboriginal	16	31	18	18	16	0	47	35	8899
2011	Aboriginal	20	26	16	20	17	0	46	37	336
2011	Non-Aboriginal	19	36	18	15	12	0	55	27	9638
2008	Aboriginal	20	31	16	14	18	0	51	32	277
2008	Non-Aboriginal	20	38	16	15	11	0	58	25	8364

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	17	12	22	26	6	1	36	52	274
2017	Non-Aboriginal	17	23	18	17	21	4	0	41	40	6865
2014	Aboriginal	18	17	16	16	30	2	0	36	47	335
2014	Non-Aboriginal	19	24	19	17	17	4	0	45	35	8902
2011	Aboriginal	23	20	15	18	19	4	0	46	39	335
2011	Non-Aboriginal	23	26	18	14	13	5	0	52	29	9653
2008	Aboriginal	18	27	19	16	14	5	0	48	32	276
2008	Non-Aboriginal	23	29	18	15	11	5	1	55	27	8360

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	26	15	11	15	1	0	59	26	272
2017	Non-Aboriginal	31	32	15	11	9	2	1	64	21	6871
2014	Aboriginal	33	29	12	11	12	2	1	64	24	335
2014	Non-Aboriginal	32	32	15	10	9	2	1	65	19	8900
2011	Aboriginal	29	27	13	12	18	1	0	57	30	336
2011	Non-Aboriginal	32	31	15	10	10	2	1	64	20	9653
2008	Aboriginal	30	29	14	10	15	1	0	60	26	276
2008	Non-Aboriginal	31	30	14	11	9	3	0	64	21	8365

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	29	12	9	17	1	0	61	27	274
2017	Non-Aboriginal	30	33	13	13	10	1	0	64	23	6868
2014	Aboriginal	33	30	13	14	9	0	0	64	23	334
2014	Non-Aboriginal	30	34	13	12	9	1	0	65	22	8902
2011	Aboriginal	29	28	13	13	17	0	0	57	30	334
2011	Non-Aboriginal	29	35	13	12	10	1	0	64	23	9642
2008	Aboriginal	27	32	10	13	17	1	0	59	30	275
2008	Non-Aboriginal	29	33	13	13	11	1	1	63	24	8359

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	27	13	7	16	0	64	22	272
2017	Non-Aboriginal	36	28	14	10	10	0	65	21	6861
2014	Aboriginal	39	23	17	10	10	1	63	20	335
2014	Non-Aboriginal	36	30	14	10	10	0	66	20	8893

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	17	19	13	28	5	37	43	274
2017	Non-Aboriginal	14	25	19	16	20	6	42	38	6879
2014	Aboriginal	15	24	18	16	24	4	41	41	335
2014	Non-Aboriginal	15	27	19	15	18	7	45	35	8898
2011	Aboriginal	17	21	16	19	23	4	40	44	336
2011	Non-Aboriginal	16	26	19	14	17	7	45	34	9642

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	14	17	22	32	1	29	54	274
2017	Non-Aboriginal	11	22	16	20	29	2	33	50	6877
2014	Aboriginal	11	18	17	20	33	1	29	53	335
2014	Non-Aboriginal	11	22	18	21	25	2	35	47	8901
2011	Aboriginal	12	24	16	16	31	2	36	48	336
2011	Non-Aboriginal	13	26	19	17	22	2	40	41	9640
2008	Aboriginal	13	25	16	14	27	5	40	44	276
2008	Non-Aboriginal	15	28	18	17	20	2	44	38	8361

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	14	13	23	34	5	25	60	274
2017	Non-Aboriginal	8	17	18	23	30	4	26	56	6868
2014	Aboriginal	7	18	16	23	34	3	25	58	335
2014	Non-Aboriginal	7	19	18	24	28	4	27	54	8897
2011	Aboriginal	8	22	16	21	29	4	31	52	336
2011	Non-Aboriginal	8	24	20	22	21	5	33	46	9646
2008	Aboriginal	7	20	15	25	29	4	28	56	277
2008	Non-Aboriginal	8	23	19	24	21	5	33	47	8364

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	12	14	14	44	4	24	61	274
2017	Non-Aboriginal	9	15	15	19	38	5	25	60	6876
2014	Aboriginal	8	15	12	19	41	5	24	63	335
2014	Non-Aboriginal	9	17	17	18	34	6	27	55	8900
2011	Aboriginal	11	18	13	18	37	4	30	57	336
2011	Non-Aboriginal	10	21	17	19	26	7	33	49	9652
2008	Aboriginal	7	20	14	14	39	5	28	56	277
2008	Non-Aboriginal	9	21	17	19	26	8	33	49	8366

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	9	17	14	22	33	3	28	57	271
2017	Non-Aboriginal	8	22	16	21	30	3	31	53	6870
2014	Aboriginal	10	20	14	18	36	2	30	56	335
2014	Non-Aboriginal	8	23	17	23	26	2	32	50	8895
2011	Aboriginal	12	20	15	23	29	2	32	53	335
2011	Non-Aboriginal	9	29	18	22	20	3	39	43	9642
2008	Aboriginal	7	26	14	24	27	2	34	52	276
2008	Non-Aboriginal	10	31	17	23	17	2	42	40	8365

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	26	15	18	27	39	46	274
2017	Non-Aboriginal	14	30	16	19	20	45	39	6871
2014	Aboriginal	14	25	17	17	27	39	44	335
2014	Non-Aboriginal	14	30	17	19	19	45	38	8902
2011	Aboriginal	13	30	16	18	23	43	41	335
2011	Non-Aboriginal	15	33	17	17	17	49	35	9657

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	39	15	16	12	0	0	57	28	274
2017	Non-Aboriginal	19	39	16	16	10	0	0	58	26	6872

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	6	12	17	20	36	9	1	20	61	273
2017	Non-Aboriginal	7	15	16	22	28	10	2	25	57	6878
2014	Aboriginal	6	15	16	19	36	8	0	23	59	334
2014	Non-Aboriginal	7	17	18	21	27	9	1	27	53	8899

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	29	13	13	16	1	58	29	274
2017	Non-Aboriginal	26	35	14	13	11	1	62	24	6882
2014	Aboriginal	32	29	16	13	10	0	61	23	335
2014	Non-Aboriginal	28	35	14	12	10	0	63	22	8900
2011	Aboriginal	25	26	16	15	17	1	52	32	336
2011	Non-Aboriginal	26	34	14	14	12	0	61	26	9655
2008	Aboriginal	24	30	13	14	17	1	55	31	276
2008	Non-Aboriginal	24	34	15	14	12	1	59	27	8363

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	29	20	22	4	0	2	52	27	49
2017	Non-Aboriginal	18	34	18	16	10	1	2	54	27	1159
2014	Aboriginal	25	37	9	14	9	4	2	66	24	50
2014	Non-Aboriginal	23	35	16	14	8	2	2	60	23	1489

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	24	18	18	21	2	1	41	40	273
2017	Non-Aboriginal	16	30	16	20	15	1	1	48	35	6869
2014	Aboriginal	14	33	15	19	18	1	0	47	38	334
2014	Non-Aboriginal	16	36	15	19	11	1	1	54	31	8902
2011	Aboriginal	15	29	14	21	19	1	0	45	41	336
2011	Non-Aboriginal	17	34	15	19	13	1	0	52	33	9666
2008	Aboriginal	16	33	12	18	20	1	0	49	39	276
2008	Non-Aboriginal	18	34	14	19	13	2	1	53	32	8368

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	21	15	15	29	6	3	35	48	273
2017	Non-Aboriginal	14	23	16	18	20	7	2	41	41	6882
2014	Aboriginal	13	24	18	15	25	5	0	39	43	333
2014	Non-Aboriginal	16	26	17	16	17	6	1	46	36	8902
2011	Aboriginal	15	18	17	18	27	5	0	35	48	335
2011	Non-Aboriginal	18	25	16	16	18	6	1	46	36	9653
2008	Aboriginal	17	23	15	17	23	4	0	42	42	276
2008	Non-Aboriginal	20	27	16	15	14	7	1	51	32	8366

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	36	10	19	25	0	0	46	44	272
2017	Non-Aboriginal	12	32	13	23	20	0	0	44	43	6878
2014	Aboriginal	11	33	9	26	20	1	1	44	47	335
2014	Non-Aboriginal	12	32	14	23	18	0	0	45	42	8899
2011	Aboriginal	14	36	13	20	16	0	0	50	37	336
2011	Non-Aboriginal	15	39	14	18	13	0	1	54	31	9658
2008	Aboriginal	15	35	13	20	18	0	0	49	38	276
2008	Non-Aboriginal	16	40	14	18	12	0	1	56	30	8363

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	38	12	10	7	71	17	273
2017	Non-Aboriginal	35	39	12	8	5	74	14	6872
2014	Aboriginal	35	34	14	11	7	69	17	335
2014	Non-Aboriginal	36	39	12	8	5	75	13	8901
2011	Aboriginal	36	36	14	9	5	73	13	335
2011	Non-Aboriginal	39	37	12	7	5	76	12	9647
2008	Aboriginal	31	43	12	8	5	75	13	276
2008	Non-Aboriginal	35	42	11	7	5	77	11	8362

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	37	11	9	7	73	16	274
2017	Non-Aboriginal	39	40	10	7	5	79	11	6868
2014	Aboriginal	38	36	13	6	7	74	13	335
2014	Non-Aboriginal	40	40	9	7	5	79	12	8899
2011	Aboriginal	40	43	7	5	4	84	10	333
2011	Non-Aboriginal	39	42	9	6	4	81	10	9662
2008	Aboriginal	42	37	11	6	4	79	10	275
2008	Non-Aboriginal	37	45	9	5	4	82	9	8365

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	8	18	16	22	34	1	27	56	273
2017	Non-Aboriginal	9	21	16	24	28	2	30	53	6874
2014	Aboriginal	10	21	15	19	32	3	32	53	334
2014	Non-Aboriginal	10	22	18	22	26	2	33	49	8896
2011	Aboriginal	10	21	16	24	28	1	31	53	336
2011	Non-Aboriginal	11	26	19	20	22	2	38	43	9659
2008	Aboriginal	12	23	17	21	24	3	36	46	275
2008	Non-Aboriginal	12	30	19	19	17	1	43	37	8358

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	13	12	17	42	2	3	26	62	273
2017	Non-Aboriginal	10	20	14	20	32	2	2	31	54	6873
2014	Aboriginal	10	21	12	18	35	1	2	32	55	333
2014	Non-Aboriginal	11	22	15	20	29	2	2	34	51	8902
2011	Aboriginal	9	23	15	23	29	0	1	32	52	335
2011	Non-Aboriginal	12	27	16	19	24	1	1	40	44	9654
2008	Aboriginal	14	33	15	18	20	1	0	47	38	275
2008	Non-Aboriginal	16	35	14	17	15	1	1	53	32	8357

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	35	10	21	21	48	42	271
2017	Non-Aboriginal	16	34	14	18	17	51	35	6843
2014	Aboriginal	13	32	9	19	27	45	46	335
2014	Non-Aboriginal	14	34	15	18	18	49	36	8905
2011	Aboriginal	17	33	15	15	21	49	36	333
2011	Non-Aboriginal	20	35	14	16	15	55	30	9650

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	26	14	20	21	0	44	42	271
2017	Non-Aboriginal	20	30	18	17	16	0	50	33	6845
2014	Aboriginal	17	29	14	19	20	1	47	39	335
2014	Non-Aboriginal	19	32	17	15	16	0	51	32	8897

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	31	12	16	21	1	50	38	269
2017	Non-Aboriginal	19	33	18	17	13	0	52	30	6843
2014	Aboriginal	21	27	17	17	18	0	48	35	334
2014	Non-Aboriginal	19	35	18	15	13	0	53	28	8899
2011	Aboriginal	29	31	14	13	12	1	60	26	335
2011	Non-Aboriginal	27	39	16	11	6	1	66	18	9637

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	21	22	20	26	1	0	31	46	271
2017	Non-Aboriginal	9	26	23	19	18	4	0	37	39	6870

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	29	13	14	21	0	52	35	274
2017	Non-Aboriginal	26	31	13	13	16	0	57	29	6872
2014	Aboriginal	22	31	12	17	17	0	54	34	335
2014	Non-Aboriginal	25	31	15	14	14	1	57	29	8897
2011	Aboriginal	22	37	12	12	17	0	59	29	336
2011	Non-Aboriginal	28	34	13	12	11	1	63	24	9657

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	23	10	12	20	2	6	55	34	274
2017	Non-Aboriginal	32	25	10	11	13	1	7	63	26	6870
2014	Aboriginal	33	23	8	12	16	1	6	61	30	335
2014	Non-Aboriginal	33	25	10	11	13	1	6	63	26	8900
2011	Aboriginal	39	24	9	11	13	0	4	66	25	335
2011	Non-Aboriginal	38	26	8	11	11	1	7	69	23	9661
2008	Aboriginal	41	26	9	10	12	0	2	69	23	275
2008	Non-Aboriginal	44	26	7	10	8	1	5	74	19	8358

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	31	21	7	5	1	3	65	13	274
2017	Non-Aboriginal	37	34	16	7	4	0	2	73	11	6879
2014	Aboriginal	30	33	17	12	6	0	2	64	18	335
2014	Non-Aboriginal	33	33	19	8	5	0	1	67	13	8904
2011	Aboriginal	33	32	20	7	7	0	1	66	14	336
2011	Non-Aboriginal	34	35	18	7	4	0	2	70	12	9648
2008	Aboriginal	31	31	24	9	4	0	0	63	13	276
2008	Non-Aboriginal	30	38	20	7	4	0	1	68	11	8360

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	28	21	10	4	22	4	11	57	31	272
2017	Non-Aboriginal	33	22	10	7	15	3	9	63	25	6872
2014	Aboriginal	36	17	11	4	19	4	10	61	26	335
2014	Non-Aboriginal	36	23	10	7	13	3	9	66	23	8903
2011	Aboriginal	27	23	11	11	20	3	5	54	34	336
2011	Non-Aboriginal	33	25	10	9	15	2	6	63	26	9658

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Aboriginal	30	33	37	273
2017	Non-Aboriginal	29	35	37	6870
2014	Aboriginal	31	32	38	334
2014	Non-Aboriginal	27	37	36	8900
2011	Aboriginal	32	35	34	336
2011	Non-Aboriginal	29	38	33	9672

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Aboriginal	14	27	35	11	6	6	81
2017	Non-Aboriginal	16	25	38	9	6	6	2009
2014	Aboriginal	9	31	36	13	9999	11	105
2014	Non-Aboriginal	13	38	32	8	9999	8	2490
2011	Aboriginal	11	48	31	3	9999	7	106
2011	Non-Aboriginal	17	42	28	7	9999	6	2855

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	36	14	10	14	0	62	24	274
2017	Non-Aboriginal	26	39	14	11	9	1	65	20	6866
2014	Aboriginal	24	36	14	10	15	1	61	25	335
2014	Non-Aboriginal	27	38	15	10	8	1	66	19	8898
2011	Aboriginal	25	39	16	9	11	1	65	20	335
2011	Non-Aboriginal	27	41	15	10	7	1	68	17	9665
2008	Aboriginal	34	36	13	7	9	0	70	16	276
2008	Non-Aboriginal	35	39	13	7	5	1	74	12	8352

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	29	19	14	18	1	48	32	274
2017	Non-Aboriginal	15	35	20	16	13	1	51	29	6865
2014	Aboriginal	18	32	21	14	14	2	51	28	334
2014	Non-Aboriginal	17	38	20	12	10	1	57	23	8905
2011	Aboriginal	21	37	15	15	10	1	59	26	335
2011	Non-Aboriginal	22	41	17	11	8	1	64	19	9655

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	29	29	10	4	2	4	15	54	273
2017	Non-Aboriginal	19	28	32	12	6	1	2	18	49	6849
2014	Aboriginal	19	32	33	12	2	1	1	14	53	334
2014	Non-Aboriginal	19	31	31	12	5	1	2	17	51	8893
2011	Aboriginal	20	31	27	15	4	1	2	20	52	335
2011	Non-Aboriginal	15	29	33	14	6	1	2	21	46	9633
2008	Aboriginal	13	29	34	14	7	1	1	22	43	275
2008	Non-Aboriginal	12	28	35	16	6	1	2	23	41	8347

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	26	26	28	9	7	1	3	17	54	274
2017	Non-Aboriginal	25	27	25	12	7	2	2	19	55	6846
2014	Aboriginal	26	28	26	13	4	1	2	18	55	335
2014	Non-Aboriginal	25	28	26	12	6	2	2	18	55	8890
2011	Aboriginal	22	28	23	14	9	2	1	23	53	335
2011	Non-Aboriginal	19	25	27	15	9	2	2	25	46	9641
2008	Aboriginal	17	27	25	17	12	0	2	29	45	276
2008	Non-Aboriginal	18	25	29	16	8	1	2	26	44	8335

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	26	23	13	6	2	4	19	57	273
2017	Non-Aboriginal	26	26	24	12	6	2	4	19	56	6858
2014	Aboriginal	27	24	25	14	5	1	3	19	54	334
2014	Non-Aboriginal	27	27	25	11	5	2	3	17	57	8883
2011	Aboriginal	25	23	25	15	7	2	4	23	51	335
2011	Non-Aboriginal	20	25	27	16	7	2	4	24	48	9623
2008	Aboriginal	18	23	33	16	8	1	2	24	42	275
2008	Non-Aboriginal	18	25	29	17	7	2	3	25	44	8339

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	17	26	28	10	2	7	41	31	269
2017	Non-Aboriginal	13	16	27	24	12	2	6	39	32	6822
2014	Aboriginal	16	17	24	25	12	2	4	39	35	334
2014	Non-Aboriginal	16	18	28	22	10	1	4	34	36	8868
2011	Aboriginal	16	14	28	26	12	0	4	39	31	335
2011	Non-Aboriginal	11	16	28	25	13	1	5	41	29	9620
2008	Aboriginal	9	15	28	28	16	1	3	46	25	274
2008	Non-Aboriginal	9	15	29	28	13	1	5	44	25	8329

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	39	21	20	12	4	1	3	16	63	273
2017	Non-Aboriginal	34	25	21	10	7	1	3	18	61	6850
2014	Aboriginal	35	27	20	11	5	1	2	16	64	335
2014	Non-Aboriginal	33	27	22	10	5	1	2	16	61	8885
2011	Aboriginal	32	27	21	14	5	1	1	19	60	336
2011	Non-Aboriginal	24	25	26	13	7	1	3	22	52	9640
2008	Aboriginal	25	23	29	13	7	2	1	21	49	276
2008	Non-Aboriginal	19	25	27	17	9	1	3	27	45	8326

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	18	25	21	10	2	4	33	41	272
2017	Non-Aboriginal	20	20	25	18	10	3	4	30	43	6846
2014	Aboriginal	18	21	25	20	9	1	5	31	42	334
2014	Non-Aboriginal	16	20	27	21	11	2	4	34	38	8885
2011	Aboriginal	20	26	22	20	9	1	2	30	48	334
2011	Non-Aboriginal	15	20	26	20	12	3	5	34	38	9615
2008	Aboriginal	25	29	22	13	8	1	2	22	56	276
2008	Non-Aboriginal	22	25	25	15	8	2	3	25	49	8343

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	28	24	29	9	4	2	5	14	55	274
2017	Non-Aboriginal	25	25	28	11	6	2	3	18	53	6848
2014	Aboriginal	28	22	29	14	2	2	3	17	52	334
2014	Non-Aboriginal	25	26	28	11	5	2	3	17	53	8886

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	24	14	15	24	1	0	47	39	274
2017	Non-Aboriginal	29	29	12	15	14	1	1	58	30	6864
2014	Aboriginal	29	26	13	15	16	1	0	55	31	335
2014	Non-Aboriginal	34	30	11	13	12	1	0	64	25	8899

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	35	14	14	15	57	29	272
2017	Non-Aboriginal	26	40	13	13	7	67	20	6872
2014	Aboriginal	27	37	13	13	10	63	23	334
2014	Non-Aboriginal	30	43	12	10	6	72	16	8893

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	28	20	7	16	3	1	55	24	274
2017	Non-Aboriginal	23	33	22	7	8	5	1	59	17	6867
2014	Aboriginal	26	32	19	9	9	5	0	61	19	335
2014	Non-Aboriginal	31	33	18	6	6	5	1	69	12	8894

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	31	16	15	16	2	52	31	273
2017	Non-Aboriginal	22	38	19	10	8	2	61	19	6872
2014	Aboriginal	24	34	17	12	11	3	60	23	335
2014	Non-Aboriginal	28	36	17	9	7	3	65	16	8902
2011	Aboriginal	19	31	18	15	15	1	51	30	335
2011	Non-Aboriginal	22	37	18	10	10	3	61	20	9642

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	31	16	13	20	0	51	33	273
2017	Non-Aboriginal	24	37	15	12	12	0	61	24	6876
2014	Aboriginal	27	30	15	11	15	1	57	27	334
2014	Non-Aboriginal	28	36	14	11	10	0	65	21	8900
2011	Aboriginal	25	33	18	9	15	0	58	24	335
2011	Non-Aboriginal	27	39	15	10	9	0	66	19	9619
2008	Aboriginal	22	33	14	14	15	0	56	30	276
2008	Non-Aboriginal	26	38	14	11	10	0	64	21	8365

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	22	20	17	21	3	1	39	40	274
2017	Non-Aboriginal	17	28	18	15	16	3	3	48	34	6871
2014	Aboriginal	20	26	19	17	15	2	1	47	33	335
2014	Non-Aboriginal	23	30	17	13	12	3	2	56	26	8902

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	39	16	8	9	1	67	18	274
2017	Non-Aboriginal	28	44	15	7	5	2	73	12	6866
2014	Aboriginal	31	44	11	8	4	1	77	12	335
2014	Non-Aboriginal	32	44	12	6	3	2	79	9	8895
2011	Aboriginal	30	38	14	12	6	1	68	18	334
2011	Non-Aboriginal	28	42	15	8	4	3	72	12	9643

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	26	33	14	11	13	3	0	61	25	273
2017	Non-Aboriginal	26	39	14	10	8	2	1	67	19	6860
2014	Aboriginal	27	38	11	14	8	2	1	67	22	335
2014	Non-Aboriginal	29	38	13	10	7	3	1	69	18	8900
2011	Aboriginal	31	33	12	10	10	2	1	66	22	334
2011	Non-Aboriginal	29	36	13	10	8	3	1	68	18	9634
2008	Aboriginal	29	29	13	14	13	1	1	60	27	276
2008	Non-Aboriginal	27	37	14	10	7	3	1	67	18	8357

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	28	21	15	15	4	0	46	32	274
2017	Non-Aboriginal	15	32	22	15	11	4	1	49	27	6864
2014	Aboriginal	18	29	20	16	11	4	1	50	29	335
2014	Non-Aboriginal	16	30	23	14	11	5	1	49	26	8904
2011	Aboriginal	15	27	21	16	15	4	1	45	33	335
2011	Non-Aboriginal	14	32	23	15	11	5	1	48	27	9640

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	13	14	24	31	3	2	27	58	274
2017	Non-Aboriginal	13	22	16	19	22	6	2	38	44	6862
2014	Aboriginal	14	17	15	21	27	5	2	33	51	335
2014	Non-Aboriginal	12	23	16	18	23	7	2	38	44	8902
2011	Aboriginal	12	19	13	22	28	4	1	33	53	336
2011	Non-Aboriginal	12	22	16	18	21	8	2	38	43	9650

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	38	8	21	17	0	54	38	274
2017	Non-Aboriginal	18	44	8	19	12	0	62	31	6879
2014	Aboriginal	15	41	11	19	13	1	57	32	335
2014	Non-Aboriginal	18	45	7	18	10	0	64	29	8900
2011	Aboriginal	17	45	5	21	13	0	62	34	336
2011	Non-Aboriginal	19	46	6	19	10	0	65	29	9663
2008	Aboriginal	18	44	6	18	14	0	62	32	276
2008	Non-Aboriginal	21	48	7	16	8	0	68	25	8357

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	33	14	14	22	50	36	274
2017	Non-Aboriginal	26	33	9	18	14	60	32	6873
2014	Aboriginal	20	32	11	16	19	53	36	335
2014	Non-Aboriginal	27	34	9	16	14	61	30	8895
2011	Aboriginal	22	31	10	15	21	53	36	335
2011	Non-Aboriginal	27	35	10	15	13	63	28	9625

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	35	11	17	15	57	32	269
2017	Non-Aboriginal	28	38	11	14	9	66	23	6858
2014	Aboriginal	25	38	9	16	12	63	28	334
2014	Non-Aboriginal	28	38	12	13	8	67	21	8894

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	60	23	8	5	2	1	0	84	7	270
2017	Non-Aboriginal	62	24	6	3	2	1	1	89	6	6866
2014	Aboriginal	63	24	6	3	2	1	1	88	5	335
2014	Non-Aboriginal	62	25	6	3	2	1	1	89	6	8898
2011	Aboriginal	62	21	6	4	4	1	2	85	8	336
2011	Non-Aboriginal	65	23	5	3	2	1	1	90	5	9664
2008	Aboriginal	62	21	10	4	2	1	1	84	6	276
2008	Non-Aboriginal	67	23	4	3	2	1	1	90	5	8349

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	58	22	9	6	4	1	81	10	274
2017	Non-Aboriginal	62	20	6	6	4	1	84	10	6880
2014	Aboriginal	62	15	7	7	5	2	80	13	335
2014	Non-Aboriginal	61	21	7	6	4	1	83	10	8898
2011	Aboriginal	68	14	6	7	3	2	84	9	336
2011	Non-Aboriginal	65	19	5	6	3	1	86	9	9658
2008	Aboriginal	66	18	7	5	2	1	85	7	276
2008	Non-Aboriginal	66	18	5	5	3	1	86	9	8352

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	60	13	10	5	5	1	5	78	11	274
2017	Non-Aboriginal	64	15	8	4	3	1	6	85	7	6877
2014	Aboriginal	63	12	6	5	8	0	5	80	13	335
2014	Non-Aboriginal	67	15	6	3	3	0	5	87	7	8900
2011	Aboriginal	62	14	9	4	5	1	6	81	9	336
2011	Non-Aboriginal	65	15	7	4	3	1	5	85	8	9637
2008	Aboriginal	61	9	8	5	3	1	12	81	10	276
2008	Non-Aboriginal	62	12	6	4	4	1	10	84	9	8367

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	69	11	7	2	6	0	5	84	9	273
2017	Non-Aboriginal	72	14	5	2	3	1	3	90	5	6872
2014	Aboriginal	71	9	7	3	4	0	5	85	8	335
2014	Non-Aboriginal	73	13	5	2	2	0	4	90	4	8897
2011	Aboriginal	70	10	7	1	7	0	5	85	8	336
2011	Non-Aboriginal	72	12	6	2	3	1	4	89	5	9640
2008	Aboriginal	71	6	6	3	4	3	7	86	8	276
2008	Non-Aboriginal	74	9	4	2	3	1	7	90	6	8360

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	51	14	11	6	6	3	9	74	13	274
2017	Non-Aboriginal	53	19	10	4	3	3	8	80	8	6872
2014	Aboriginal	54	15	11	3	5	2	10	78	9	333
2014	Non-Aboriginal	53	19	10	4	3	3	8	81	8	8898

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	58	17	11	5	3	1	5	80	9	273
2017	Non-Aboriginal	61	20	9	3	2	3	3	86	5	6871
2014	Aboriginal	61	15	9	2	2	5	5	85	5	334
2014	Non-Aboriginal	60	20	8	3	2	3	4	86	5	8898
2011	Aboriginal	60	17	11	2	2	2	5	83	5	335
2011	Non-Aboriginal	61	19	9	3	2	3	3	86	5	9636
2008	Aboriginal	62	21	8	3	2	3	2	87	5	275
2008	Non-Aboriginal	63	18	7	3	2	3	3	87	5	8362

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	39	61	273
2017	Non-Aboriginal	25	75	6863
2014	Aboriginal	35	65	333
2014	Non-Aboriginal	23	77	8886

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	58	106
2017	Non-Aboriginal	55	1720
2014	Aboriginal	49	115
2014	Non-Aboriginal	52	1990

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	69	106
2017	Non-Aboriginal	67	1720
2014	Aboriginal	65	115
2014	Non-Aboriginal	66	1990

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	6	106
2017	Non-Aboriginal	9	1720
2014	Aboriginal	8	115
2014	Non-Aboriginal	7	1990

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	10	106
2017	Non-Aboriginal	6	1720
2014	Aboriginal	9	115
2014	Non-Aboriginal	5	1990

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	6	106
2017	Non-Aboriginal	4	1720
2014	Aboriginal	7	115
2014	Non-Aboriginal	3	1990

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	21	106
2017	Non-Aboriginal	18	1720
2014	Aboriginal	28	115
2014	Non-Aboriginal	18	1990

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	2	1720
2014	Aboriginal	4	115
2014	Non-Aboriginal	4	1990

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	42	106
2017	Non-Aboriginal	40	1720
2014	Aboriginal	42	115
2014	Non-Aboriginal	39	1989

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	45	106
2017	Non-Aboriginal	38	1720
2014	Aboriginal	37	115
2014	Non-Aboriginal	36	1989

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	57	106
2017	Non-Aboriginal	49	1720
2014	Aboriginal	51	115
2014	Non-Aboriginal	45	1989

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	46	106
2017	Non-Aboriginal	44	1720
2014	Aboriginal	43	115
2014	Non-Aboriginal	42	1989

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	40	106
2017	Non-Aboriginal	31	1720
2014	Aboriginal	34	115
2014	Non-Aboriginal	29	1989

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	62	106
2017	Non-Aboriginal	60	1720
2014	Aboriginal	68	115
2014	Non-Aboriginal	60	1989

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	57	106
2017	Non-Aboriginal	40	1720
2014	Aboriginal	43	115
2014	Non-Aboriginal	37	1989

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	106
2017	Non-Aboriginal	2	1720
2014	Aboriginal	4	115
2014	Non-Aboriginal	2	1989

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	20	106
2017	Non-Aboriginal	12	1720
2014	Aboriginal	12	115
2014	Non-Aboriginal	11	1989

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	22	106
2017	Non-Aboriginal	13	1720
2014	Aboriginal	15	115
2014	Non-Aboriginal	13	1989

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	61	106
2017	Non-Aboriginal	57	1720
2014	Aboriginal	60	115
2014	Non-Aboriginal	53	1989

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	40	106
2017	Non-Aboriginal	30	1720
2014	Aboriginal	30	115
2014	Non-Aboriginal	32	1989

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	106
2017	Non-Aboriginal	15	1720
2014	Aboriginal	21	115
2014	Non-Aboriginal	16	1989

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	48	106
2017	Non-Aboriginal	48	1721
2014	Aboriginal	50	115
2014	Non-Aboriginal	46	1987

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	36	106
2017	Non-Aboriginal	28	1721
2014	Aboriginal	34	115
2014	Non-Aboriginal	29	1987

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	106
2017	Non-Aboriginal	7	1721
2014	Aboriginal	11	115
2014	Non-Aboriginal	7	1987

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	34	106
2017	Non-Aboriginal	22	1721
2014	Aboriginal	26	115
2014	Non-Aboriginal	23	1987

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	16	106
2017	Non-Aboriginal	8	1721
2014	Aboriginal	11	115
2014	Non-Aboriginal	10	1987

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	19	106
2017	Non-Aboriginal	11	1721
2014	Aboriginal	14	115
2014	Non-Aboriginal	12	1987

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	20	106
2017	Non-Aboriginal	16	1721
2014	Aboriginal	16	115
2014	Non-Aboriginal	17	1987

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	16	106
2017	Non-Aboriginal	11	1721
2014	Aboriginal	14	115
2014	Non-Aboriginal	12	1987

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	23	106
2017	Non-Aboriginal	27	1721
2014	Aboriginal	30	115
2014	Non-Aboriginal	27	1987

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	86
2017	Non-Aboriginal	11	1526
2014	Aboriginal	11	99
2014	Non-Aboriginal	10	1762

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	86
2017	Non-Aboriginal	16	1526
2014	Aboriginal	12	99
2014	Non-Aboriginal	15	1762

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	86
2017	Non-Aboriginal	10	1526
2014	Aboriginal	11	99
2014	Non-Aboriginal	12	1762

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	18	86
2017	Non-Aboriginal	6	1526
2014	Aboriginal	9	99
2014	Non-Aboriginal	8	1762

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	7	1526
2014	Aboriginal	5	99
2014	Non-Aboriginal	7	1762

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	13	86
2017	Non-Aboriginal	9	1526
2014	Aboriginal	10	99
2014	Non-Aboriginal	10	1762

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	86
2017	Non-Aboriginal	9	1526
2014	Aboriginal	8	99
2014	Non-Aboriginal	10	1762

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	8	86
2017	Non-Aboriginal	10	1526
2014	Aboriginal	11	99
2014	Non-Aboriginal	8	1762

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	10	86
2017	Non-Aboriginal	11	1526
2014	Aboriginal	11	99
2014	Non-Aboriginal	10	1762

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	29	86
2017	Non-Aboriginal	30	1526
2014	Aboriginal	32	99
2014	Non-Aboriginal	28	1762

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	86
2017	Non-Aboriginal	10	1526
2014	Aboriginal	11	99
2014	Non-Aboriginal	9	1762

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	43	86
2017	Non-Aboriginal	51	1526
2014	Aboriginal	55	99
2014	Non-Aboriginal	48	1762

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	1	1526
2014	Non-Aboriginal	1	1762

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	59	86
2017	Non-Aboriginal	60	1526
2014	Aboriginal	59	99
2014	Non-Aboriginal	59	1762

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	2	1526

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	18	86
2017	Non-Aboriginal	14	1526
2014	Aboriginal	16	99
2014	Non-Aboriginal	14	1762

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	99	1	106
2017	Non-Aboriginal	98	2	1721

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	15	20	14	22	15	4	31	45	274
2017	Non-Aboriginal	10	16	22	11	17	19	6	34	36	6880
2014	Aboriginal	10	14	22	11	21	19	4	31	42	334
2014	Non-Aboriginal	11	16	23	10	13	22	6	37	31	8897

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	21	19	14	21	7	1	41	38	274
2017	Non-Aboriginal	15	27	22	12	14	8	1	46	29	6869
2014	Aboriginal	14	22	24	11	20	9	1	40	34	335
2014	Non-Aboriginal	16	26	23	11	11	12	1	49	25	8896
2011	Aboriginal	18	31	21	13	13	4	0	51	27	336
2011	Non-Aboriginal	22	36	19	10	7	5	0	62	18	9655

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	24	76	273
2017	Non-Aboriginal	13	87	6866
2014	Aboriginal	18	82	335
2014	Non-Aboriginal	12	88	8883

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	54	65
2017	Non-Aboriginal	40	898
2014	Aboriginal	41	59
2014	Non-Aboriginal	33	1044

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	83	65
2017	Non-Aboriginal	83	898
2014	Aboriginal	78	59
2014	Non-Aboriginal	84	1044

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	3	898
2014	Non-Aboriginal	3	1044

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	4	898
2014	Aboriginal	9	59
2014	Non-Aboriginal	3	1044

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	5	898
2014	Aboriginal	9	59
2014	Non-Aboriginal	4	1044

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	19	65
2017	Non-Aboriginal	15	898
2014	Aboriginal	21	59
2014	Non-Aboriginal	13	1044

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	5	898
2014	Aboriginal	10	59
2014	Non-Aboriginal	9	1044

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	24	65
2017	Non-Aboriginal	20	899
2014	Aboriginal	23	60
2014	Non-Aboriginal	15	1043

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	26	65
2017	Non-Aboriginal	17	899
2014	Aboriginal	15	60
2014	Non-Aboriginal	15	1043

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	13	899
2014	Aboriginal	10	60
2014	Non-Aboriginal	9	1043

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	65
2017	Non-Aboriginal	6	899
2014	Non-Aboriginal	5	1043

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	28	65
2017	Non-Aboriginal	24	899
2014	Aboriginal	30	60
2014	Non-Aboriginal	23	1043

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	34	65
2017	Non-Aboriginal	33	899
2014	Aboriginal	24	60
2014	Non-Aboriginal	26	1043

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	8	65
2017	Non-Aboriginal	4	899
2014	Non-Aboriginal	4	1043

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	1	899

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	20	65
2017	Non-Aboriginal	11	899
2014	Aboriginal	22	60
2014	Non-Aboriginal	10	1043

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	28	65
2017	Non-Aboriginal	25	899
2014	Aboriginal	23	60
2014	Non-Aboriginal	25	1043

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	1	899

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	23	65
2017	Non-Aboriginal	18	899
2014	Aboriginal	20	60
2014	Non-Aboriginal	20	1043

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	65
2014	Non-Aboriginal	0	1043

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	20	65
2017	Non-Aboriginal	18	899
2014	Aboriginal	27	60
2014	Non-Aboriginal	27	1043

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	40	65
2017	Non-Aboriginal	30	900
2014	Aboriginal	29	60
2014	Non-Aboriginal	33	1043

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	22	65
2017	Non-Aboriginal	16	900
2014	Aboriginal	20	60
2014	Non-Aboriginal	15	1043

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	900
2014	Non-Aboriginal	6	1043

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	32	65
2017	Non-Aboriginal	22	900
2014	Aboriginal	31	60
2014	Non-Aboriginal	23	1043

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	65
2017	Non-Aboriginal	5	900
2014	Aboriginal	8	60
2014	Non-Aboriginal	5	1043

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	11	65
2017	Non-Aboriginal	10	900
2014	Aboriginal	10	60
2014	Non-Aboriginal	12	1043

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	7	65
2017	Non-Aboriginal	8	900
2014	Aboriginal	14	60
2014	Non-Aboriginal	10	1043

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	65
2017	Non-Aboriginal	8	900
2014	Aboriginal	12	60
2014	Non-Aboriginal	12	1043

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	37	65
2017	Non-Aboriginal	48	900
2014	Aboriginal	49	60
2014	Non-Aboriginal	44	1043

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	5	809
2014	Aboriginal	9	54
2014	Non-Aboriginal	5	920

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	11	58
2017	Non-Aboriginal	10	809
2014	Non-Aboriginal	8	920

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	3	809
2014	Non-Aboriginal	4	920

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	3	809
2014	Aboriginal	0	54
2014	Non-Aboriginal	3	920

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	2	809
2014	Aboriginal	0	54
2014	Non-Aboriginal	1	920

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	58
2017	Non-Aboriginal	4	809
2014	Non-Aboriginal	5	920

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	58
2017	Non-Aboriginal	4	809
2014	Aboriginal	0	54
2014	Non-Aboriginal	6	920

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	11	809
2014	Non-Aboriginal	9	920

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	7	809
2014	Aboriginal	11	54
2014	Non-Aboriginal	9	920

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	26	58
2017	Non-Aboriginal	25	809
2014	Aboriginal	34	54
2014	Non-Aboriginal	27	920

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	11	809
2014	Aboriginal	9	54
2014	Non-Aboriginal	9	920

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	34	58
2017	Non-Aboriginal	47	809
2014	Aboriginal	50	54
2014	Non-Aboriginal	47	920

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	2	809
2014	Aboriginal	0	54
2014	Non-Aboriginal	1	920

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	59	58
2017	Non-Aboriginal	67	809
2014	Aboriginal	74	54
2014	Non-Aboriginal	69	920

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	1	809

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	18	58
2017	Non-Aboriginal	11	809
2014	Aboriginal	14	54
2014	Non-Aboriginal	15	920

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	99	1	65
2017	Non-Aboriginal	98	2	899

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	15	24	7	16	22	4	35	32	274
2017	Non-Aboriginal	12	17	26	6	9	24	6	42	21	6881
2014	Aboriginal	12	13	27	8	12	24	4	35	28	335
2014	Non-Aboriginal	12	17	25	6	7	27	6	43	19	8898

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	20	25	9	15	10	1	45	27	274
2017	Non-Aboriginal	19	28	24	7	9	12	2	54	18	6863
2014	Aboriginal	19	22	24	10	11	13	1	47	24	335
2014	Non-Aboriginal	19	27	23	7	7	16	2	55	17	8892
2011	Aboriginal	22	31	21	11	8	7	1	57	21	336
2011	Non-Aboriginal	27	37	17	7	5	7	0	69	12	9632

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	30	70	274
2017	Non-Aboriginal	23	77	6868
2014	Aboriginal	26	74	335
2014	Non-Aboriginal	18	82	8878

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	74	26	82
2017	Non-Aboriginal	76	24	1550
2014	Aboriginal	77	23	87
2014	Non-Aboriginal	76	24	1602

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	38	41	3	10	8	0	79	18	61
2017	Non-Aboriginal	40	35	6	11	7	1	76	18	1181
2014	Aboriginal	37	32	8	12	11	0	69	23	67
2014	Non-Aboriginal	40	35	7	10	7	0	75	18	1220

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	42	8	5	2	3	3	84	7	274
2017	Non-Aboriginal	28	49	10	6	2	2	4	81	8	6881
2014	Aboriginal	33	47	8	5	2	2	3	84	7	335
2014	Non-Aboriginal	27	52	10	6	2	1	3	82	8	8900
2011	Aboriginal	30	49	8	7	2	1	3	82	10	336
2011	Non-Aboriginal	26	52	10	7	2	1	3	81	9	9648
2008	Aboriginal	31	44	12	5	3	1	5	79	8	277
2008	Non-Aboriginal	25	47	11	8	3	2	4	77	12	8375

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	8	21	22	17	22	8	3	32	43	274
2017	Non-Aboriginal	7	22	23	15	15	13	6	35	37	6876
2014	Aboriginal	8	24	23	16	18	6	6	36	38	334
2014	Non-Aboriginal	7	24	24	13	12	13	7	39	31	8898
2011	Aboriginal	8	27	18	17	15	11	3	41	37	336
2011	Non-Aboriginal	8	26	22	14	11	14	4	42	31	9637

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	26	17	10	9	5	4	61	21	273
2017	Non-Aboriginal	28	35	14	7	5	7	4	70	14	6882
2014	Aboriginal	33	33	14	6	7	6	2	71	14	334
2014	Non-Aboriginal	29	37	14	7	4	6	3	72	12	8897
2011	Aboriginal	26	35	13	12	6	4	2	66	19	335
2011	Non-Aboriginal	30	35	13	7	5	6	3	73	13	9654
2008	Aboriginal	27	32	14	10	7	5	5	65	19	277
2008	Non-Aboriginal	27	38	13	6	4	7	4	73	12	8370

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	19	20	18	17	6	4	39	39	274
2017	Non-Aboriginal	18	29	18	11	12	9	4	53	26	6864
2014	Aboriginal	17	26	18	10	19	7	3	48	32	335
2014	Non-Aboriginal	18	31	17	11	10	9	3	56	24	8895
2011	Aboriginal	17	28	18	15	12	7	3	50	30	334
2011	Non-Aboriginal	21	32	16	10	9	9	3	60	22	9633
2008	Aboriginal	22	26	15	13	14	6	4	54	30	276
2008	Non-Aboriginal	22	33	15	11	9	5	4	61	22	8358

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	39	25	10	10	15	0	0	65	25	272
2017	Non-Aboriginal	39	30	11	9	9	1	0	70	19	6872

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	26	16	7	13	1	0	63	21	271
2017	Non-Aboriginal	40	28	14	7	10	2	0	69	17	6869

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	36	16	14	15	2	0	54	29	273
2017	Non-Aboriginal	19	41	18	11	9	2	0	61	21	6872

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	21	20	24	23	2	0	31	48	273
2017	Non-Aboriginal	9	29	18	20	21	2	0	39	43	6869

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	22	23	13	17	1	1	46	31	272
2017	Non-Aboriginal	25	27	20	12	14	0	2	53	27	6858

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	24	23	14	17	0	2	45	32	273
2017	Non-Aboriginal	18	26	25	16	14	0	1	44	30	6869

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	23	17	11	13	1	3	57	25	273
2017	Non-Aboriginal	25	27	21	12	9	1	4	55	23	6848

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	17	15	20	36	1	1	28	57	274
2017	Non-Aboriginal	12	16	20	21	29	1	1	28	51	6858

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	26	15	11	7	0	10	64	20	273
2017	Non-Aboriginal	38	23	16	7	6	1	8	68	14	6855

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	24	23	17	18	0	0	41	36	272
2017	Non-Aboriginal	20	26	24	15	14	0	1	47	29	6834

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	23	27	16	16	0	2	40	33	273
2017	Non-Aboriginal	18	28	24	16	11	1	1	47	28	6834

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	21	27	18	18	0	1	36	37	273
2017	Non-Aboriginal	16	26	24	18	14	1	1	42	34	6833

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	27	22	13	16	0	0	48	30	273
2017	Non-Aboriginal	21	27	22	16	13	1	1	48	29	6842

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	24	25	13	15	1	0	46	28	273
2017	Non-Aboriginal	23	28	22	14	10	1	2	53	25	6826

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	25	20	11	8	0	1	60	19	274
2017	Non-Aboriginal	42	26	16	8	5	0	2	70	14	6873

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	48	20	12	8	9	1	1	70	18	274
2017	Non-Aboriginal	58	18	9	6	6	1	3	78	12	6861

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	26	17	7	7	0	2	67	15	274
2017	Non-Aboriginal	45	31	13	6	3	0	1	78	10	6869

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	39	21	13	11	14	0	1	61	26	274
2017	Non-Aboriginal	46	23	12	9	7	1	2	71	17	6864

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	13	7	3	2	0	31	84	6	274
2017	Non-Aboriginal	49	12	5	2	2	0	30	87	6	6860

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	52	25	7	5	4	0	6	82	10	274
2017	Non-Aboriginal	55	23	10	4	2	1	6	83	7	6827

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	57	17	10	4	6	1	5	78	11	274
2017	Non-Aboriginal	63	19	6	3	3	1	4	86	7	6870

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	29	15	4	5	0	3	75	9	274
2017	Non-Aboriginal	47	30	13	4	2	0	3	80	7	6859

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	9	21	37	17	15	1	0	30	33	274
2017	Non-Aboriginal	9	27	38	17	8	0	0	36	25	6880

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	27	32	17	8	0	0	25	43	273
2017	Non-Aboriginal	12	23	39	18	8	0	0	26	35	6862

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	30	15	6	8	7	1	35	65	274
2017	Non-Aboriginal	37	27	16	7	6	6	1	40	60	6880

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	19	161
2017	Non-Aboriginal	19	3790

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	31	161
2017	Non-Aboriginal	28	3790

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	20	161
2017	Non-Aboriginal	22	3790

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	53	161
2017	Non-Aboriginal	54	3790

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	5	161
2017	Non-Aboriginal	5	3790

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	28	161
2017	Non-Aboriginal	29	3790

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Aboriginal	10	58	10	8	3	10	154
2017	Non-Aboriginal	10	58	15	7	3	7	3691

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	8	15	21	22	23	2	8	26	50	162
2017	Non-Aboriginal	9	22	18	15	24	2	10	35	44	3827

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	4	11	20	16	27	4	17	20	55	162
2017	Non-Aboriginal	5	15	18	14	25	4	20	26	51	3818

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 116. Are you an Aboriginal person?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.