2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	41	13	12	10	65	22	3591
2017	Female gender	25	43	12	12	9	68	21	3455
2017	Gender diverse	24	27	26	8	15	51	23	27
2014	Male gender	25	42	14	11	9	66	20	4531
2014	Female gender	26	44	12	11	8	69	19	4663
2011	Male gender	30	40	12	10	8	70	18	4579
2011	Female gender	30	41	12	10	6	71	17	4960
2008	Male gender	29	42	13	8	7	72	15	3832
2008	Female gender	33	42	11	9	5	74	14	4662

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	29	18	17	22	43	39	3595
2017	Female gender	18	31	15	16	19	49	36	3453
2017	Gender diverse	6	15	14	23	41	21	65	27

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	36	11	6	4	80	10	3585
2017	Female gender	46	35	11	5	3	82	7	3434
2017	Gender diverse	35	31	11	8	15	66	23	27
2014	Male gender	51	31	10	4	4	82	8	4529
2014	Female gender	55	30	9	3	2	86	5	4658
2011	Male gender	51	34	9	3	3	85	6	4588
2011	Female gender	54	33	8	3	2	87	5	4969

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	40	16	9	7	0	68	16	3574
2017	Female gender	31	41	13	8	6	0	72	15	3432
2017	Gender diverse	9	49	20	4	15	4	60	20	27
2014	Male gender	31	40	15	8	6	0	71	14	4531
2014	Female gender	35	40	12	7	5	0	76	12	4663
2011	Male gender	37	41	10	7	4	0	78	11	4583
2011	Female gender	38	42	10	7	3	0	80	10	4967
2008	Male gender	38	43	9	6	4	0	81	10	3852
2008	Female gender	39	44	8	6	3	0	83	9	4691

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	25	19	18	23	1	40	41	3588
2017	Female gender	16	27	20	17	18	1	44	36	3449
2017	Gender diverse	4	5	29	15	43	4	9	61	27
2014	Male gender	16	29	20	17	18	1	45	35	4531
2014	Female gender	18	33	18	17	14	1	51	31	4662
2011	Male gender	20	34	20	14	12	1	54	26	4581
2011	Female gender	22	34	21	13	10	1	56	23	4962

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	25	18	21	22	1	39	43	3590
2017	Female gender	16	30	19	19	17	0	46	35	3447
2017	Gender diverse	4	16	19	24	37	0	20	61	27
2014	Male gender	14	29	18	19	19	0	44	38	4529
2014	Female gender	17	33	18	18	14	0	50	32	4662
2011	Male gender	17	35	18	16	14	0	52	29	4569
2011	Female gender	21	36	18	15	10	0	57	25	4958
2008	Male gender	17	37	16	16	14	0	54	30	3854
2008	Female gender	23	39	16	14	8	0	62	22	4695

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	22	19	17	22	4	0	40	41	3590
2017	Female gender	18	24	17	17	19	5	0	44	38	3447
2017	Gender diverse	8	8	22	15	44	4	0	16	62	27
2014	Male gender	18	24	20	16	18	3	0	44	36	4532
2014	Female gender	20	24	18	17	16	4	0	47	34	4662
2011	Male gender	22	27	19	14	14	4	1	51	29	4578
2011	Female gender	24	26	16	15	13	5	0	53	29	4963
2008	Male gender	21	30	18	15	11	4	0	54	27	3850
2008	Female gender	23	28	17	15	11	6	1	55	27	4695

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	33	15	11	10	2	0	64	21	3588
2017	Female gender	33	30	15	10	9	2	1	64	20	3453
2017	Gender diverse	19	18	27	11	19	6	0	39	32	27
2014	Male gender	31	32	15	10	10	2	0	65	20	4532
2014	Female gender	33	31	15	10	8	2	1	66	19	4661
2011	Male gender	31	32	15	10	10	2	0	64	21	4584
2011	Female gender	33	30	14	10	9	2	0	65	20	4959
2008	Male gender	30	30	16	11	10	3	0	62	22	3849
2008	Female gender	32	30	13	12	9	4	1	65	21	4700

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	34	14	12	11	1	0	63	23	3590
2017	Female gender	32	32	11	13	10	1	0	65	24	3450
2017	Gender diverse	18	24	20	19	19	0	0	43	38	27
2014	Male gender	29	35	14	11	10	0	0	65	21	4531
2014	Female gender	32	33	13	13	9	1	0	65	22	4662
2011	Male gender	28	36	13	12	11	0	0	64	23	4572
2011	Female gender	30	34	12	13	10	1	0	65	23	4957
2008	Male gender	27	33	15	13	11	1	0	61	24	3851
2008	Female gender	31	32	12	13	11	1	1	64	24	4692

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	29	14	11	11	0	0	63	22	3583
2017	Female gender	39	28	13	10	10	0	0	67	20	3448
2017	Gender diverse	27	17	30	8	11	4	4	47	20	27
2014	Male gender	33	30	15	10	11	0	0	64	21	4530
2014	Female gender	40	29	13	9	9	0	0	69	18	4655

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	23	19	16	23	6	38	42	3595
2017	Female gender	15	27	19	15	17	6	46	34	3456
2017	Gender diverse	8	4	11	28	37	12	13	74	27
2014	Male gender	14	24	19	14	22	7	41	39	4530
2014	Female gender	16	29	19	15	15	6	48	32	4660
2011	Male gender	15	25	19	14	19	7	44	35	4580
2011	Female gender	17	27	19	14	16	7	47	32	4953

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	19	16	20	33	2	30	54	3594
2017	Female gender	13	24	17	20	23	2	37	45	3455
2017	Gender diverse	0	4	15	32	45	4	4	80	27
2014	Male gender	11	19	18	20	30	2	31	51	4532
2014	Female gender	12	26	18	21	21	2	38	43	4661
2011	Male gender	12	24	18	18	25	2	37	44	4576
2011	Female gender	14	28	19	17	20	3	43	38	4956
2008	Male gender	13	26	18	17	25	2	39	43	3851
2008	Female gender	17	30	17	16	16	3	49	33	4694

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	15	17	22	35	4	23	59	3589
2017	Female gender	9	19	18	24	25	4	29	52	3452
2017	Gender diverse	0	4	0	35	52	9	4	96	26
2014	Male gender	6	16	18	23	33	3	23	58	4529
2014	Female gender	8	21	18	24	24	4	30	50	4660
2011	Male gender	7	21	20	22	25	4	30	49	4579
2011	Female gender	8	26	19	23	18	5	36	43	4956
2008	Male gender	5	21	20	25	25	4	27	52	3855
2008	Female gender	10	25	18	24	17	5	37	44	4695

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	13	13	18	43	5	22	65	3595
2017	Female gender	10	17	16	19	32	5	29	54	3453
2017	Gender diverse	0	5	0	15	80	0	5	95	27
2014	Male gender	8	14	16	17	39	5	24	59	4531
2014	Female gender	10	19	18	19	29	6	30	51	4661
2011	Male gender	9	19	17	19	30	6	29	52	4581
2011	Female gender	10	24	16	19	23	8	37	45	4959
2008	Male gender	7	19	17	19	32	6	27	54	3855
2008	Female gender	10	23	17	19	21	9	37	44	4696

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	21	16	20	32	3	30	54	3589
2017	Female gender	8	23	16	23	28	3	32	52	3450
2017	Gender diverse	0	15	11	26	45	2	16	73	27
2014	Male gender	8	22	18	21	28	2	31	51	4530
2014	Female gender	8	24	16	24	25	2	33	50	4657
2011	Male gender	9	27	19	21	22	2	37	43	4578
2011	Female gender	10	29	16	22	20	3	40	43	4954
2008	Male gender	8	30	18	23	19	2	39	43	3852
2008	Female gender	12	31	16	22	16	3	45	39	4697

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	28	18	20	21	41	41	3590
2017	Female gender	16	32	14	18	19	49	37	3453
2017	Gender diverse	6	15	18	16	45	21	61	27
2014	Male gender	13	28	19	18	21	41	40	4530
2014	Female gender	16	32	15	19	17	48	37	4663
2011	Male gender	13	33	18	17	18	46	36	4580
2011	Female gender	17	34	15	17	16	51	34	4964

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	37	17	17	12	54	29	3591
2017	Female gender	22	41	15	14	8	63	23	3452
2017	Gender diverse	11	25	23	18	23	37	41	27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	15	16	21	31	8	2	24	58	3597
2017	Female gender	7	15	16	23	25	12	1	26	56	3452
2017	Gender diverse	8	8	11	18	47	8	0	16	71	27
2014	Male gender	7	16	18	20	30	8	1	25	55	4529
2014	Female gender	8	18	17	21	25	10	1	29	52	4661

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	35	15	13	12	1	0	59	25	3596
2017	Female gender	30	34	13	12	10	0	0	64	23	3458
2017	Gender diverse	18	33	15	15	15	0	4	53	31	27
2014	Male gender	26	36	15	12	11	0	0	62	23	4531
2014	Female gender	31	33	13	12	9	1	0	65	22	4661
2011	Male gender	24	35	14	14	12	0	0	59	26	4578
2011	Female gender	29	33	13	14	11	1	0	62	25	4967
2008	Male gender	22	34	16	15	12	1	0	56	28	3851
2008	Female gender	26	33	13	14	12	1	1	60	26	4697

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	34	19	16	11	1	3	52	28	615
2017	Female gender	20	34	17	16	9	1	2	56	26	576
2014	Male gender	20	36	18	12	10	2	2	58	23	817
2014	Female gender	26	34	14	16	6	1	3	63	22	711

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	29	17	20	16	1	1	46	37	3589
2017	Female gender	17	31	16	19	14	2	1	50	34	3450
2017	Gender diverse	16	13	11	33	23	4	0	30	58	27
2014	Male gender	15	35	17	18	13	1	1	51	32	4529
2014	Female gender	17	37	14	19	10	1	1	56	30	4664
2011	Male gender	16	33	16	20	14	1	0	50	34	4585
2011	Female gender	19	35	14	19	12	2	1	55	31	4968
2008	Male gender	15	34	15	19	15	1	0	50	35	3852
2008	Female gender	20	35	13	18	11	2	1	56	30	4700

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	22	16	17	22	7	2	39	43	3597
2017	Female gender	15	24	16	19	17	7	2	43	39	3456
2017	Gender diverse	8	24	15	11	38	4	0	34	51	27
2014	Male gender	16	25	18	16	19	6	1	44	37	4529
2014	Female gender	17	27	17	17	15	7	1	47	35	4663
2011	Male gender	18	24	18	15	19	6	1	45	36	4580
2011	Female gender	19	25	15	16	17	7	1	48	36	4963
2008	Male gender	18	26	17	16	15	6	1	48	34	3852
2008	Female gender	20	28	15	15	14	7	1	52	32	4698

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	31	13	23	22	0	42	45	3592
2017	Female gender	14	33	12	23	17	0	47	41	3456
2017	Gender diverse	0	25	4	34	37	0	25	71	27
2014	Male gender	11	31	14	23	20	0	42	44	4528
2014	Female gender	13	34	13	23	17	0	48	40	4663
2011	Male gender	15	38	15	18	14	1	53	32	4585
2011	Female gender	16	39	13	19	12	1	56	31	4962
2008	Male gender	14	39	15	18	13	0	53	31	3850
2008	Female gender	17	41	13	18	11	1	58	29	4697

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	40	13	7	5	75	12	3591
2017	Female gender	34	39	11	9	6	74	15	3453
2017	Gender diverse	39	30	11	8	11	69	20	27
2014	Male gender	37	39	11	7	5	76	12	4532
2014	Female gender	36	38	12	8	5	74	14	4661
2011	Male gender	40	37	11	7	4	78	11	4580
2011	Female gender	38	37	13	8	5	75	13	4958
2008	Male gender	35	43	11	6	4	79	10	3853
2008	Female gender	34	42	11	7	5	76	12	4693

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	40	10	6	5	0	79	11	3589
2017	Female gender	38	40	9	7	5	0	78	12	3451
2017	Gender diverse	43	27	11	0	15	4	73	16	27
2014	Male gender	40	40	9	6	4	0	80	11	4531
2014	Female gender	39	39	9	8	5	0	79	13	4660
2011	Male gender	40	41	9	5	4	0	82	9	4585
2011	Female gender	39	42	9	7	3	0	81	10	4962
2008	Male gender	38	44	9	5	3	0	82	8	3852
2008	Female gender	37	45	9	6	4	0	81	9	4697

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	20	16	23	31	2	28	55	3594
2017	Female gender	10	22	17	24	24	2	33	50	3451
2017	Gender diverse	0	17	16	26	41	0	17	67	27
2014	Male gender	8	20	19	22	28	2	29	51	4530
2014	Female gender	11	24	16	22	24	3	36	47	4657
2011	Male gender	10	25	19	20	25	1	36	45	4584
2011	Female gender	12	27	18	21	20	2	40	42	4965
2008	Male gender	10	28	21	20	20	1	39	40	3849
2008	Female gender	14	31	18	19	15	2	47	35	4692

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	19	15	19	33	2	2	30	54	3591
2017	Female gender	10	21	13	22	30	2	2	32	54	3454
2017	Gender diverse	0	13	8	30	41	4	5	14	77	27
2014	Male gender	11	21	16	18	31	2	1	33	51	4531
2014	Female gender	11	22	14	20	28	2	2	35	51	4661
2011	Male gender	12	27	16	18	24	1	1	40	44	4585
2011	Female gender	12	26	15	20	23	1	2	40	44	4957
2008	Male gender	14	36	15	17	16	2	1	51	34	3849
2008	Female gender	18	35	14	17	13	1	1	55	31	4693

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	33	15	18	19	48	37	3579
2017	Female gender	18	35	13	18	14	54	33	3433
2017	Gender diverse	0	29	18	15	38	29	53	27
2014	Male gender	13	32	16	18	20	46	38	4533
2014	Female gender	15	37	13	18	17	52	35	4664
2011	Male gender	19	34	15	16	16	53	32	4583
2011	Female gender	22	35	14	16	13	57	29	4955

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	27	18	19	19	44	38	3582
2017	Female gender	22	33	17	14	13	55	27	3432
2017	Gender diverse	8	28	18	4	41	37	45	27
2014	Male gender	17	28	19	17	19	45	36	4529
2014	Female gender	21	35	15	15	14	56	28	4660

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	31	20	17	14	0	48	31	3579
2017	Female gender	21	34	16	17	11	0	56	28	3431
2017	Gender diverse	8	28	11	15	37	0	37	52	27
2014	Male gender	17	32	21	15	15	0	49	30	4529
2014	Female gender	21	36	16	15	11	0	57	27	4661
2011	Male gender	26	38	18	11	7	1	64	18	4578
2011	Female gender	29	39	14	11	6	1	68	17	4948

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	23	22	20	21	4	1	34	43	3592
2017	Female gender	10	28	24	18	15	4	0	40	35	3448
2017	Gender diverse	4	21	22	11	42	0	0	24	54	27

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	30	15	13	18	0	0	53	32	3589
2017	Female gender	29	32	12	13	13	0	0	62	27	3455
2017	Gender diverse	22	14	11	26	26	0	0	36	53	27
2014	Male gender	21	31	17	14	16	0	0	53	30	4528
2014	Female gender	28	31	12	15	13	0	1	60	28	4661
2011	Male gender	25	34	15	12	12	1	1	60	25	4584
2011	Female gender	31	35	11	12	11	0	1	67	23	4963

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	26	9	10	13	1	6	66	24	3589
2017	Female gender	29	23	11	12	14	1	9	59	29	3453
2017	Gender diverse	16	30	15	8	26	0	4	48	36	27
2014	Male gender	35	26	9	11	13	1	5	65	25	4532
2014	Female gender	31	25	10	12	13	1	8	61	28	4660
2011	Male gender	39	27	8	10	11	1	5	70	22	4584
2011	Female gender	37	25	8	12	11	1	8	67	24	4964
2008	Male gender	43	28	7	9	9	0	4	74	18	3851
2008	Female gender	44	25	7	10	8	1	6	74	19	4689

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	35	16	7	4	3	73	11	3596
2017	Female gender	37	33	17	7	4	2	72	11	3455
2017	Gender diverse	29	34	22	8	8	0	63	15	27
2014	Male gender	31	35	19	8	5	2	67	13	4531
2014	Female gender	34	32	20	8	5	1	67	14	4665
2011	Male gender	32	36	18	7	4	2	70	12	4583
2011	Female gender	36	33	18	7	5	2	70	12	4956
2008	Male gender	29	38	20	7	4	1	68	12	3852
2008	Female gender	31	37	20	7	4	1	69	11	4693

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	22	12	7	16	3	11	60	26	3585
2017	Female gender	37	23	8	7	14	2	8	67	24	3457
2017	Gender diverse	28	8	11	8	15	23	8	51	33	27
2014	Male gender	31	23	11	7	14	3	11	62	25	4532
2014	Female gender	41	22	9	7	12	3	8	70	21	4663
2011	Male gender	28	26	12	8	16	2	7	59	27	4585
2011	Female gender	38	25	8	9	14	2	4	67	25	4964

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	29	37	34	3590
2017	Female gender	29	32	39	3451
2017	Gender diverse	40	11	48	27
2014	Male gender	27	38	34	4533
2014	Female gender	28	35	38	4659
2011	Male gender	29	39	32	4589
2011	Female gender	30	37	33	4972

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	15	24	39	12	5	6	1035
2017	Female gender	17	26	37	6	7	7	1018
2017	Gender diverse	14	19	28	19	12	9	11
2014	Male gender	14	37	31	11	9999	8	1272
2014	Female gender	13	39	33	6	9999	9	1306
2011	Male gender	16	43	27	9	9999	5	1354
2011	Female gender	17	42	29	5	9999	8	1472

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	38	14	12	11	1	62	23	3590
2017	Female gender	29	40	13	10	7	1	69	17	3449
2017	Gender diverse	27	9	23	15	23	4	37	39	27
2014	Male gender	25	38	16	11	9	1	63	21	4528
2014	Female gender	29	39	14	10	7	1	68	17	4662
2011	Male gender	25	41	15	9	8	1	67	18	4589
2011	Female gender	29	40	14	10	7	1	70	16	4964
2008	Male gender	32	38	14	8	7	1	71	14	3845
2008	Female gender	37	39	12	6	4	1	77	11	4691

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	32	21	17	16	1	45	33	3592
2017	Female gender	17	38	19	14	10	1	56	25	3446
2017	Gender diverse	5	29	11	21	26	8	37	51	27
2014	Male gender	15	37	21	14	12	1	52	26	4531
2014	Female gender	20	40	20	11	8	2	61	19	4665
2011	Male gender	19	40	18	12	10	1	60	22	4578
2011	Female gender	26	41	17	9	6	1	68	15	4965

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	30	31	12	6	1	2	18	50	3584
2017	Female gender	19	27	32	13	6	1	3	19	47	3437
2017	Gender diverse	34	23	26	10	4	4	0	15	59	27
2014	Male gender	18	33	31	12	4	1	1	16	52	4527
2014	Female gender	19	30	32	12	5	1	2	17	50	4657
2011	Male gender	16	29	33	14	6	1	2	21	46	4573
2011	Female gender	15	30	32	14	6	1	3	21	46	4949
2008	Male gender	13	29	35	16	6	1	1	22	42	3849
2008	Female gender	11	28	35	16	6	1	2	24	40	4681

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	28	24	12	7	2	2	19	56	3578
2017	Female gender	24	26	27	12	7	2	3	19	53	3440
2017	Gender diverse	41	23	22	3	4	4	4	7	69	27
2014	Male gender	26	29	25	12	6	2	2	18	56	4527
2014	Female gender	24	28	27	12	6	2	2	19	53	4655
2011	Male gender	20	26	26	15	9	2	2	25	47	4577
2011	Female gender	18	25	27	16	9	2	3	26	46	4954
2008	Male gender	19	26	30	15	7	1	1	23	46	3847
2008	Female gender	16	24	28	17	10	2	2	28	42	4672

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	25	24	12	6	2	3	19	56	3585
2017	Female gender	25	27	24	13	6	2	4	20	55	3444
2017	Gender diverse	33	26	23	8	6	4	0	14	62	27
2014	Male gender	28	28	24	11	5	2	2	16	58	4519
2014	Female gender	25	26	26	12	5	2	3	18	55	4655
2011	Male gender	19	26	27	15	7	2	3	23	48	4569
2011	Female gender	20	24	27	16	7	2	4	24	47	4945
2008	Male gender	20	26	28	16	6	2	3	23	48	3847
2008	Female gender	15	24	30	18	7	2	3	27	41	4676

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	15	27	26	12	2	6	42	29	3566
2017	Female gender	14	18	27	22	12	1	6	36	34	3426
2017	Gender diverse	15	7	40	30	0	8	0	33	24	27
2014	Male gender	14	18	29	23	10	2	4	35	34	4516
2014	Female gender	17	19	28	21	10	1	4	33	38	4643
2011	Male gender	10	15	28	26	14	1	5	42	28	4564
2011	Female gender	12	17	28	25	12	1	5	39	31	4946
2008	Male gender	9	15	29	28	14	1	4	44	25	3836
2008	Female gender	9	15	29	28	13	1	5	44	26	4676

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	24	21	10	6	1	2	18	61	3578
2017	Female gender	34	25	21	11	7	1	3	18	61	3443
2017	Gender diverse	37	34	13	12	4	0	0	16	71	27
2014	Male gender	34	27	22	10	5	1	2	15	63	4523
2014	Female gender	32	26	22	11	6	1	3	17	60	4654
2011	Male gender	26	25	26	13	7	1	2	21	52	4572
2011	Female gender	24	25	26	13	8	1	3	22	51	4958
2008	Male gender	21	26	27	17	8	1	2	25	47	3837
2008	Female gender	17	24	28	17	10	1	3	28	43	4674

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	20	26	19	10	3	3	31	41	3578
2017	Female gender	20	21	25	18	9	2	5	29	44	3438
2017	Gender diverse	30	19	32	4	11	4	0	16	51	27
2014	Male gender	15	19	28	21	11	3	3	34	36	4526
2014	Female gender	17	20	25	21	10	2	4	33	40	4650
2011	Male gender	15	20	27	20	12	3	4	34	37	4569
2011	Female gender	16	20	25	20	12	2	5	34	39	4939
2008	Male gender	24	25	24	15	8	2	2	24	51	3843
2008	Female gender	21	25	25	16	9	2	3	26	48	4684

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	26	26	11	5	3	3	17	56	3584
2017	Female gender	22	24	30	11	6	2	4	19	49	3436
2017	Gender diverse	34	14	32	11	4	5	0	16	51	27
2014	Male gender	27	27	27	11	5	2	2	16	56	4527
2014	Female gender	23	24	30	12	6	2	3	19	49	4650

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	29	13	14	14	1	1	58	29	3594
2017	Female gender	28	29	12	16	15	1	0	58	31	3442
2017	Gender diverse	15	22	8	12	40	4	0	38	54	27
2014	Male gender	33	30	12	13	12	1	0	63	25	4529
2014	Female gender	34	29	10	13	12	1	0	64	25	4662

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	41	15	11	8	0	67	19	3591
2017	Female gender	27	39	12	14	8	0	66	22	3451
2017	Gender diverse	26	23	11	19	17	4	51	37	27
2014	Male gender	28	43	13	10	6	0	71	15	4526
2014	Female gender	31	41	11	10	6	0	73	17	4658

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	32	24	7	8	6	1	58	17	3591
2017	Female gender	25	33	21	8	8	4	1	61	17	3449
2017	Gender diverse	10	26	19	19	15	11	0	41	38	27
2014	Male gender	30	33	19	6	6	5	1	67	13	4527
2014	Female gender	32	34	18	5	5	5	1	70	11	4659

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	37	19	10	10	2	59	21	3588
2017	Female gender	24	38	18	10	7	2	63	18	3455
2017	Gender diverse	14	19	23	14	30	0	33	45	27
2014	Male gender	26	35	18	10	8	3	63	18	4529
2014	Female gender	29	36	17	9	6	3	67	16	4665
2011	Male gender	22	36	19	9	10	2	60	20	4578
2011	Female gender	23	37	17	10	9	3	62	20	4952

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	35	16	13	14	56	28	3593
2017	Female gender	26	39	15	11	9	65	20	3454
2017	Gender diverse	4	23	18	17	38	27	55	27
2014	Male gender	26	34	15	12	13	60	25	4533
2014	Female gender	31	38	14	10	8	69	18	4658
2011	Male gender	26	37	16	10	11	64	20	4576
2011	Female gender	29	39	14	10	8	69	18	4937
2008	Male gender	23	37	14	12	13	60	25	3854
2008	Female gender	28	39	14	11	8	68	19	4695

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	28	18	15	16	4	3	47	33	3595
2017	Female gender	17	28	17	16	16	3	3	48	34	3448
2017	Gender diverse	15	19	11	11	36	8	0	37	51	27
2014	Male gender	22	30	18	12	12	3	2	56	25	4529
2014	Female gender	23	30	16	13	12	3	3	56	27	4665

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	44	14	8	6	1	72	14	3587
2017	Female gender	28	43	16	6	4	2	73	10	3451
2017	Gender diverse	20	30	23	11	11	6	53	23	27
2014	Male gender	32	45	12	6	4	2	78	10	4530
2014	Female gender	32	44	12	5	3	3	79	8	4657
2011	Male gender	29	42	15	8	5	2	72	13	4574
2011	Female gender	28	42	16	7	3	3	73	11	4955

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	38	16	10	9	2	1	65	19	3587
2017	Female gender	28	39	13	11	7	2	1	69	18	3444
2017	Gender diverse	17	30	14	5	26	8	0	51	34	27
2014	Male gender	27	38	14	10	7	3	1	67	18	4531
2014	Female gender	31	38	11	10	6	3	1	71	17	4661
2011	Male gender	28	36	14	10	8	3	1	67	19	4575
2011	Female gender	32	36	12	10	7	3	1	70	17	4949
2008	Male gender	24	37	16	11	8	3	1	64	20	3850
2008	Female gender	30	37	12	10	7	3	1	70	17	4691

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	32	23	15	12	4	1	48	28	3590
2017	Female gender	17	32	22	15	11	3	1	51	26	3447
2017	Gender diverse	11	30	23	9	26	0	0	42	36	27
2014	Male gender	15	31	24	14	11	4	1	48	26	4531
2014	Female gender	17	29	22	14	10	5	1	50	26	4665
2011	Male gender	13	32	24	15	12	4	1	48	28	4579
2011	Female gender	15	31	21	14	11	6	1	50	27	4951

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	22	17	18	22	6	2	39	43	3588
2017	Female gender	13	22	16	19	22	6	3	38	45	3446
2017	Gender diverse	4	11	15	23	43	5	0	16	68	27
2014	Male gender	12	23	17	17	23	7	1	38	44	4532
2014	Female gender	12	22	16	19	23	7	2	37	45	4662
2011	Male gender	13	22	17	17	21	8	2	39	43	4582
2011	Female gender	12	22	16	19	20	8	2	38	44	4959

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	42	9	20	15	57	35	3595
2017	Female gender	21	46	6	18	8	67	27	3456
2017	Gender diverse	8	24	8	33	26	33	60	27
2014	Male gender	15	43	9	20	12	58	33	4529
2014	Female gender	22	47	6	17	8	69	25	4663
2011	Male gender	16	45	7	20	12	60	33	4589
2011	Female gender	21	48	5	18	8	69	26	4963
2008	Male gender	17	44	9	19	11	61	30	3851
2008	Female gender	23	50	5	15	6	74	21	4689

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	32	10	19	17	54	36	3588
2017	Female gender	29	35	8	16	11	65	27	3457
2017	Gender diverse	23	9	15	11	41	33	52	27
2014	Male gender	24	33	10	17	16	57	33	4528
2014	Female gender	30	35	8	16	11	65	27	4659
2011	Male gender	24	34	11	15	15	59	31	4576
2011	Female gender	30	35	9	14	11	66	25	4946

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	38	12	14	11	63	25	3586
2017	Female gender	31	39	10	13	7	70	20	3441
2017	Gender diverse	11	20	16	23	31	30	54	26
2014	Male gender	26	38	13	13	9	64	22	4526
2014	Female gender	31	38	11	13	7	70	19	4659

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	26	7	4	2	1	1	87	6	3584
2017	Female gender	66	23	5	3	1	1	1	90	5	3450
2017	Gender diverse	48	23	11	0	15	4	0	73	16	27
2014	Male gender	59	26	7	4	2	1	1	87	7	4527
2014	Female gender	65	24	5	3	2	1	1	90	5	4662
2011	Male gender	62	24	6	4	2	1	1	88	6	4587
2011	Female gender	68	22	4	3	2	1	1	91	5	4968
2008	Male gender	64	23	6	3	3	1	1	88	6	3847
2008	Female gender	69	22	3	3	1	1	1	92	5	4686

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	61	21	7	6	4	1	83	10	3596
2017	Female gender	64	20	5	6	3	1	85	10	3456
2017	Gender diverse	55	15	11	0	15	4	73	16	27
2014	Male gender	60	21	7	5	5	1	83	10	4530
2014	Female gender	62	20	6	7	3	1	83	10	4660
2011	Male gender	65	19	6	5	3	1	85	9	4583
2011	Female gender	66	19	4	6	3	1	86	9	4966
2008	Male gender	67	18	6	5	3	1	86	8	3848
2008	Female gender	66	19	5	6	3	1	86	9	4686

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	15	9	4	4	1	6	83	8	3596
2017	Female gender	66	15	7	4	3	1	5	86	7	3453
2017	Gender diverse	62	8	11	4	11	0	4	73	16	27
2014	Male gender	64	16	7	3	4	0	5	85	8	4529
2014	Female gender	69	14	5	4	3	0	5	88	7	4662
2011	Male gender	62	16	8	4	4	1	5	84	8	4580
2011	Female gender	67	14	6	4	3	1	5	87	7	4947
2008	Male gender	60	12	7	4	5	1	11	82	10	3853
2008	Female gender	64	12	5	4	4	1	10	85	9	4699

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	70	14	6	2	3	1	3	88	6	3589
2017	Female gender	75	13	4	2	2	0	3	91	5	3454
2017	Gender diverse	59	15	15	0	8	0	4	77	8	27
2014	Male gender	70	14	6	2	3	0	5	89	5	4527
2014	Female gender	76	12	4	2	2	0	4	92	4	4661
2011	Male gender	70	13	6	2	3	1	5	88	5	4573
2011	Female gender	74	12	5	2	3	1	4	90	5	4955
2008	Male gender	71	9	5	2	3	1	8	89	6	3849
2008	Female gender	75	8	4	2	3	1	7	90	6	4694

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	50	19	12	4	4	4	8	78	9	3592
2017	Female gender	56	18	9	4	3	3	7	82	8	3452
2017	Gender diverse	39	11	26	0	8	8	8	60	9	27
2014	Male gender	50	19	12	4	4	3	9	78	9	4529
2014	Female gender	56	19	8	4	2	2	7	83	7	4658

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	21	10	3	2	3	3	84	5	3593
2017	Female gender	63	19	8	3	1	3	3	87	4	3449
2017	Gender diverse	55	4	26	0	4	8	4	66	4	27
2014	Male gender	57	21	9	3	2	3	4	84	6	4528
2014	Female gender	62	19	7	3	2	4	4	88	5	4660
2011	Male gender	59	21	9	3	2	3	3	86	5	4569
2011	Female gender	63	18	8	3	2	3	3	86	5	4957
2008	Male gender	62	19	8	3	2	3	3	86	5	3852
2008	Female gender	65	18	7	3	2	3	3	87	5	4693

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	24	76	3588
2017	Female gender	28	72	3445
2017	Gender diverse	56	44	27
2014	Male gender	22	78	4523
2014	Female gender	24	76	4653

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	53	846
2017	Female gender	57	943
2017	Gender diverse	87	14
2014	Male gender	50	979
2014	Female gender	54	1109

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	70	846
2017	Female gender	64	943
2017	Gender diverse	58	14
2014	Male gender	69	979
2014	Female gender	64	1109

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	846
2017	Female gender	8	943
2014	Male gender	8	979
2014	Female gender	6	1109

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	846
2017	Female gender	3	943
2017	Gender diverse	36	14
2014	Male gender	9	979
2014	Female gender	3	1109

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	846
2017	Female gender	3	943
2014	Male gender	4	979
2014	Female gender	2	1109

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	846
2017	Female gender	14	943
2017	Gender diverse	51	14
2014	Male gender	24	979
2014	Female gender	13	1109

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	846
2017	Female gender	2	943
2014	Male gender	4	979
2014	Female gender	4	1109

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	45	847
2017	Female gender	36	943
2017	Gender diverse	60	15
2014	Male gender	42	979
2014	Female gender	36	1109

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	847
2017	Female gender	34	943
2017	Gender diverse	34	15
2014	Male gender	40	979
2014	Female gender	33	1109

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	49	847
2017	Female gender	49	943
2017	Gender diverse	67	15
2014	Male gender	44	979
2014	Female gender	46	1109

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	847
2017	Female gender	42	943
2017	Gender diverse	40	15
2014	Male gender	44	979
2014	Female gender	40	1109

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	33	847
2017	Female gender	31	943
2017	Gender diverse	46	15
2014	Male gender	29	979
2014	Female gender	30	1109

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	60	847
2017	Female gender	60	943
2017	Gender diverse	73	15
2014	Male gender	61	979
2014	Female gender	60	1109

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	847
2017	Female gender	39	943
2017	Gender diverse	53	15
2014	Male gender	41	979
2014	Female gender	35	1109

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	847
2017	Female gender	1	943
2014	Male gender	3	979
2014	Female gender	1	1109

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	847
2017	Female gender	16	943
2014	Male gender	7	979
2014	Female gender	15	1109

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Male gender	18	847
2017	Female gender	10	943
2017	Gender diverse	34	15
2014	Male gender	17	979
2014	Female gender	10	1109

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	62	847
2017	Female gender	52	943
2017	Gender diverse	80	15
2014	Male gender	57	979
2014	Female gender	50	1109

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	34	847
2017	Female gender	26	943
2017	Gender diverse	60	15
2014	Male gender	34	979
2014	Female gender	29	1109

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	847
2017	Female gender	14	943
2014	Male gender	16	979
2014	Female gender	17	1109

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	847
2017	Female gender	52	942
2017	Gender diverse	73	15
2014	Male gender	42	978
2014	Female gender	50	1108

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	847
2017	Female gender	29	942
2014	Male gender	27	978
2014	Female gender	32	1108

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	847
2017	Female gender	6	942
2014	Male gender	6	978
2014	Female gender	8	1108

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	847
2017	Female gender	20	942
2017	Gender diverse	40	15
2014	Male gender	23	978
2014	Female gender	24	1108

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	847
2017	Female gender	8	942
2014	Male gender	9	978
2014	Female gender	12	1108

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	847
2017	Female gender	9	942
2014	Male gender	14	978
2014	Female gender	10	1108

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	847
2017	Female gender	14	942
2014	Male gender	19	978
2014	Female gender	16	1108

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	847
2017	Female gender	13	942
2014	Male gender	12	978
2014	Female gender	12	1108

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	847
2017	Female gender	26	942
2014	Male gender	30	978
2014	Female gender	25	1108

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	724
2017	Female gender	11	856
2017	Gender diverse	0	12
2014	Male gender	11	846
2014	Female gender	10	999

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	724
2017	Female gender	17	856
2014	Male gender	14	846
2014	Female gender	14	999

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	724
2017	Female gender	10	856
2017	Gender diverse	0	12
2014	Male gender	12	846
2014	Female gender	11	999

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	724
2017	Female gender	7	856
2017	Gender diverse	0	12
2014	Male gender	8	846
2014	Female gender	8	999

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	724
2017	Female gender	8	856
2014	Male gender	6	846
2014	Female gender	8	999

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	724
2017	Female gender	10	856
2014	Male gender	9	846
2014	Female gender	10	999

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	724
2017	Female gender	10	856
2014	Male gender	8	846
2014	Female gender	11	999

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	724
2017	Female gender	9	856
2014	Male gender	9	846
2014	Female gender	7	999

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	724
2017	Female gender	12	856
2017	Gender diverse	0	12
2014	Male gender	9	846
2014	Female gender	12	999

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	32	724
2017	Female gender	28	856
2017	Gender diverse	42	12
2014	Male gender	29	846
2014	Female gender	28	999

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	724
2017	Female gender	10	856
2014	Male gender	10	846
2014	Female gender	9	999

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	49	724
2017	Female gender	50	856
2017	Gender diverse	76	12
2014	Male gender	51	846
2014	Female gender	47	999

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	724
2017	Female gender	2	856
2017	Gender diverse	0	12
2014	Male gender	1	846
2014	Female gender	1	999

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	62	724
2017	Female gender	57	856
2017	Gender diverse	83	12
2014	Male gender	60	846
2014	Female gender	58	999

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	724
2017	Female gender	1	856
2017	Gender diverse	0	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	724
2017	Female gender	16	856
2014	Male gender	12	846
2014	Female gender	15	999

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	99	1	847
2017	Female gender	98	2	942
2017	Gender diverse	100	0	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	17	22	10	17	18	5	36	35	3595
2017	Female gender	10	15	22	12	16	19	6	33	37	3457
2017	Gender diverse	0	8	19	11	46	16	0	9	69	27
2014	Male gender	11	16	23	10	13	21	5	37	31	4527
2014	Female gender	10	16	22	10	13	22	7	37	32	4661

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	27	22	12	14	8	1	47	29	3591
2017	Female gender	15	26	22	13	14	8	1	46	29	3449
2017	Gender diverse	12	15	4	19	43	8	0	29	66	27
2014	Male gender	17	26	23	11	11	11	1	49	25	4525
2014	Female gender	16	26	23	10	11	13	1	48	25	4663
2011	Male gender	22	37	20	9	7	5	0	62	17	4578
2011	Female gender	23	35	19	11	7	5	0	61	19	4964

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	13	87	3591
2017	Female gender	15	85	3446
2017	Gender diverse	31	69	27
2014	Male gender	12	88	4525
2014	Female gender	13	87	4652

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	36	444
2017	Female gender	45	500
2014	Male gender	31	514
2014	Female gender	35	581

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	84	444
2017	Female gender	83	500
2014	Male gender	82	514
2014	Female gender	85	581

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	444
2017	Female gender	3	500
2014	Male gender	3	514
2014	Female gender	2	581

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	444
2017	Female gender	2	500
2014	Male gender	4	514
2014	Female gender	2	581

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	444
2017	Female gender	4	500
2014	Male gender	6	514
2014	Female gender	4	581

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	444
2017	Female gender	14	500
2014	Male gender	15	514
2014	Female gender	11	581

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	444
2017	Female gender	3	500
2014	Male gender	10	514
2014	Female gender	8	581

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	444
2017	Female gender	15	501
2014	Male gender	20	513
2014	Female gender	11	582

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	444
2017	Female gender	12	501
2014	Male gender	20	513
2014	Female gender	10	582

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Male gender	17	444
2017	Female gender	8	501
2014	Male gender	11	513
2014	Female gender	7	582

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	444
2017	Female gender	3	501
2014	Male gender	6	513
2014	Female gender	3	582

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	444
2017	Female gender	24	501
2014	Male gender	24	513
2014	Female gender	23	582

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	444
2017	Female gender	46	501
2014	Male gender	15	513
2014	Female gender	36	582

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	444
2017	Female gender	2	501
2014	Male gender	6	513
2014	Female gender	2	582

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	444

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	444
2017	Female gender	11	501
2014	Male gender	9	513
2014	Female gender	12	582

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	444
2017	Female gender	28	501
2014	Male gender	20	513
2014	Female gender	29	582

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	444

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Male gender	18	444
2017	Female gender	18	501
2014	Male gender	19	513
2014	Female gender	20	582

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	501
2014	Male gender	1	513

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	444
2017	Female gender	14	501
2014	Male gender	29	513
2014	Female gender	24	582

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	446
2017	Female gender	31	500
2014	Male gender	32	513
2014	Female gender	33	582

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Male gender	14	446
2017	Female gender	18	500
2014	Male gender	15	513
2014	Female gender	16	582

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	446
2017	Female gender	6	500
2014	Male gender	6	513
2014	Female gender	6	582

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	446
2017	Female gender	22	500
2014	Male gender	22	513
2014	Female gender	25	582

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	446
2017	Female gender	6	500
2014	Male gender	5	513
2014	Female gender	6	582

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	446
2017	Female gender	9	500
2014	Male gender	12	513
2014	Female gender	12	582

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	446
2017	Female gender	6	500
2014	Male gender	11	513
2014	Female gender	10	582

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	446
2017	Female gender	9	500
2014	Male gender	13	513
2014	Female gender	11	582

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	49	446
2017	Female gender	46	500
2014	Male gender	46	513
2014	Female gender	43	582

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	391
2017	Female gender	6	459
2014	Male gender	6	455
2014	Female gender	5	512

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	391
2017	Female gender	11	459
2014	Male gender	8	455
2014	Female gender	8	512

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	391
2017	Female gender	3	459
2014	Male gender	4	455
2014	Female gender	4	512

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	391
2017	Female gender	3	459
2014	Male gender	2	455
2014	Female gender	3	512

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	391
2017	Female gender	3	459
2014	Male gender	1	455
2014	Female gender	1	512

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	391
2017	Female gender	6	459
2014	Male gender	5	455
2014	Female gender	5	512

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	3	391
2017	Female gender	7	459
2014	Male gender	4	455
2014	Female gender	7	512

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	391
2017	Female gender	9	459
2014	Male gender	9	455
2014	Female gender	9	512

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	391
2017	Female gender	7	459
2014	Male gender	9	455
2014	Female gender	9	512

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	391
2017	Female gender	24	459
2014	Male gender	30	455
2014	Female gender	26	512

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	391
2017	Female gender	11	459
2014	Male gender	9	455
2014	Female gender	9	512

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	391
2017	Female gender	48	459
2014	Male gender	47	455
2014	Female gender	48	512

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	391
2017	Female gender	2	459
2014	Male gender	2	455
2014	Female gender	1	512

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	67	391
2017	Female gender	67	459
2014	Male gender	71	455
2014	Female gender	68	512

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Female gender	1	459

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	391
2017	Female gender	12	459
2014	Male gender	15	455
2014	Female gender	14	512

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	98	2	445
2017	Female gender	98	2	500

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	18	26	6	9	23	5	42	21	3596
2017	Female gender	11	17	26	6	9	25	6	41	22	3458
2017	Gender diverse	4	17	23	8	27	18	4	26	45	26
2014	Male gender	12	17	25	6	8	27	5	43	19	4528
2014	Female gender	11	16	25	6	7	28	7	42	20	4662

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	28	24	7	9	11	2	54	19	3592
2017	Female gender	19	28	23	8	8	12	2	54	19	3444
2017	Gender diverse	4	23	11	8	34	21	0	34	52	27
2014	Male gender	19	27	23	7	8	14	2	55	17	4526
2014	Female gender	18	26	23	7	7	17	2	54	18	4658
2011	Male gender	27	37	18	7	5	7	0	68	12	4569
2011	Female gender	27	37	17	7	4	7	0	70	12	4951

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	20	80	3593
2017	Female gender	27	73	3447
2017	Gender diverse	28	72	27
2014	Male gender	15	85	4519
2014	Female gender	23	77	4653

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	71	29	695
2017	Female gender	80	20	909
2014	Male gender	70	30	650
2014	Female gender	80	20	1033

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	36	7	12	7	1	0	74	19	490
2017	Female gender	42	35	5	10	6	1	0	78	17	731
2014	Male gender	38	34	7	12	7	0	1	73	20	452
2014	Female gender	41	35	7	10	7	0	0	76	17	829

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	48	11	6	2	2	3	80	9	3597
2017	Female gender	28	50	9	5	2	2	4	83	8	3456
2017	Gender diverse	26	61	8	0	0	5	0	92	0	27
2014	Male gender	27	51	11	6	2	1	3	81	8	4530
2014	Female gender	27	53	9	5	2	2	3	84	7	4662
2011	Male gender	26	51	10	7	2	1	3	80	9	4576
2011	Female gender	26	52	9	7	2	1	3	82	9	4961
2008	Male gender	26	46	11	8	3	1	4	76	12	3857
2008	Female gender	25	48	11	8	3	2	4	77	12	4703

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	6	21	23	16	19	11	4	32	41	3594
2017	Female gender	8	23	22	14	12	15	7	39	32	3454
2017	Gender diverse	0	4	23	26	35	12	0	4	70	27
2014	Male gender	6	24	23	15	15	11	6	36	36	4527
2014	Female gender	9	24	24	12	9	15	8	42	27	4662
2011	Male gender	7	26	22	15	13	12	4	39	34	4575
2011	Female gender	9	26	22	14	9	16	5	44	28	4951

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	35	14	8	7	6	4	68	16	3595
2017	Female gender	31	34	14	6	4	6	4	73	12	3458
2017	Gender diverse	14	15	30	15	15	10	0	33	34	27
2014	Male gender	26	37	15	8	5	5	3	69	15	4526
2014	Female gender	32	36	13	6	3	7	3	76	10	4662
2011	Male gender	28	36	14	8	6	6	3	70	15	4578
2011	Female gender	33	35	12	6	4	7	3	76	11	4965
2008	Male gender	24	38	14	8	5	6	4	69	15	3852
2008	Female gender	30	37	12	5	3	8	4	76	9	4703

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	26	18	12	16	8	4	47	32	3589
2017	Female gender	20	30	18	10	8	10	4	59	20	3447
2017	Gender diverse	11	8	26	15	34	7	0	19	52	27
2014	Male gender	16	28	18	13	14	8	3	49	31	4527
2014	Female gender	21	33	16	9	6	10	3	63	18	4660
2011	Male gender	18	31	16	12	12	8	3	55	27	4574
2011	Female gender	23	33	16	9	6	9	3	65	17	4950
2008	Male gender	20	32	15	12	12	5	4	57	27	3849
2008	Female gender	24	34	15	10	6	6	4	65	19	4693

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	32	12	8	10	1	70	18	3588
2017	Female gender	42	28	10	9	10	1	71	19	3454
2017	Gender diverse	29	36	11	5	15	4	68	20	27

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	29	14	8	10	2	68	17	3584
2017	Female gender	42	26	13	7	9	2	70	17	3455
2017	Gender diverse	37	21	15	8	15	4	60	24	27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	39	20	11	11	3	57	22	3587
2017	Female gender	22	42	15	11	8	2	65	19	3456
2017	Gender diverse	15	20	23	11	30	0	35	41	27

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	28	20	21	22	1	36	44	3594
2017	Female gender	11	30	17	20	20	2	41	41	3448
2017	Gender diverse	8	13	4	21	54	0	20	76	26

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	26	21	12	15	1	50	28	3583
2017	Female gender	26	27	19	12	13	2	55	25	3445
2017	Gender diverse	17	19	23	11	30	0	36	41	27

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	25	25	17	14	1	1	44	31	3589
2017	Female gender	19	26	25	15	14	0	1	45	30	3452
2017	Gender diverse	9	39	23	8	22	0	0	48	29	27

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	27	21	12	9	1	4	57	21	3577
2017	Female gender	25	27	22	13	10	0	4	54	24	3443
2017	Gender diverse	21	38	19	4	19	0	0	58	23	27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	16	20	20	32	1	1	27	52	3585
2017	Female gender	13	17	20	21	27	1	1	30	49	3445
2017	Gender diverse	8	2	23	26	37	0	4	10	66	27

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	25	18	8	6	1	6	66	15	3583
2017	Female gender	40	22	14	6	5	1	11	70	14	3443
2017	Gender diverse	28	26	12	4	19	0	11	61	25	27

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	26	25	15	14	1	46	29	3575
2017	Female gender	22	26	23	15	13	1	48	29	3429
2017	Gender diverse	13	29	15	4	39	0	43	42	27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	26	25	17	13	1	1	44	31	3577
2017	Female gender	19	29	24	15	10	1	1	50	26	3428
2017	Gender diverse	13	15	30	15	26	0	0	28	42	27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	25	25	19	16	1	1	40	35	3577
2017	Female gender	17	26	23	18	13	1	2	44	32	3428
2017	Gender diverse	6	27	17	19	31	0	0	33	50	26

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	26	23	16	14	1	1	47	30	3582
2017	Female gender	23	27	22	15	11	1	2	51	27	3431
2017	Gender diverse	15	16	11	23	31	4	0	33	56	27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	27	23	15	12	1	1	50	27	3576
2017	Female gender	25	29	22	12	9	1	2	56	22	3422
2017	Gender diverse	9	23	15	26	19	8	0	35	49	27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	26	17	8	5	1	68	14	3592
2017	Female gender	43	27	15	8	5	2	71	14	3453
2017	Gender diverse	25	22	26	8	19	0	47	26	27

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	17	9	6	6	1	2	79	12	3589
2017	Female gender	56	19	9	6	6	1	3	78	13	3445
2017	Gender diverse	21	28	16	12	20	0	4	51	33	26

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	31	13	6	3	1	1	78	9	3591
2017	Female gender	45	31	12	6	4	0	2	77	10	3451
2017	Gender diverse	20	37	20	12	12	0	0	57	23	26

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	24	13	9	8	1	1	69	18	3589
2017	Female gender	48	22	12	8	7	1	2	73	15	3449
2017	Gender diverse	17	48	12	8	16	0	0	65	23	26

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	50	12	6	3	1	1	27	86	6	3587
2017	Female gender	47	11	5	2	2	0	32	87	5	3445
2017	Gender diverse	32	26	0	8	11	0	23	76	24	27

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	25	11	5	3	1	4	81	8	3565
2017	Female gender	57	21	8	3	2	0	8	86	5	3433
2017	Gender diverse	40	26	11	4	19	0	0	66	23	27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	18	7	3	3	1	4	87	6	3591
2017	Female gender	61	19	6	4	4	1	5	85	8	3451
2017	Gender diverse	54	19	4	8	15	0	0	73	23	27

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	30	12	4	2	2	81	6	3587
2017	Female gender	45	31	13	5	3	3	78	8	3444
2017	Gender diverse	32	26	15	12	11	4	60	24	27

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	27	37	17	8	36	26	3596
2017	Female gender	9	27	39	16	9	36	25	3456
2017	Gender diverse	2	11	53	19	15	13	34	27

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	23	38	19	9	29	33	3586
2017	Female gender	13	24	39	17	7	24	37	3448
2017	Gender diverse	23	27	41	8	2	9	49	27

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	27	17	7	6	8	1	37	63	3596
2017	Female gender	39	26	16	6	6	5	1	42	58	3456
2017	Gender diverse	18	29	19	4	11	19	0	22	78	27

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	18	2027
2017	Female gender	20	1859
2017	Gender diverse	13	16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	2027
2017	Female gender	28	1859
2017	Gender diverse	65	16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	2027
2017	Female gender	20	1859
2017	Gender diverse	19	16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	54	2027
2017	Female gender	53	1859
2017	Gender diverse	54	16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	2027
2017	Female gender	5	1859
2017	Gender diverse	6	16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	29	2027
2017	Female gender	29	1859
2017	Gender diverse	13	16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	9	58	16	6	2	7	1973
2017	Female gender	10	58	14	7	3	8	1808
2017	Gender diverse	14	35	19	13	0	19	16

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	22	21	14	24	2	8	34	43	2045
2017	Female gender	10	21	16	17	23	2	11	36	46	1877
2017	Gender diverse	6	9	24	18	18	12	13	20	48	17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	15	21	12	26	4	18	26	48	2039
2017	Female gender	5	14	16	15	25	4	21	25	54	1874
2017	Gender diverse	0	15	18	12	24	18	13	22	52	17

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 114. What is your gender?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.