2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	42	14	10	8	68	18	2910
2017	Language requirement of position - Unilingual English	23	41	12	13	11	64	24	3179
2017	Language requirement of position - Unilingual French	22	48	12	10	7	70	18	36
2017	Language requirement of position - Either English or French	24	42	11	12	11	65	23	1057
2014	Language requirement of position - Bilingual	25	44	14	10	7	69	17	3729
2014	Language requirement of position - Unilingual English	25	42	12	12	9	67	21	4033
2014	Language requirement of position - Unilingual French	33	43	16	7	2	76	9	43
2014	Language requirement of position - Either English or French	25	41	13	11	10	66	20	1457
2011	Language requirement of position - Bilingual	31	41	14	8	6	72	14	3818
2011	Language requirement of position - Unilingual English	29	40	11	11	8	69	20	4316
2011	Language requirement of position - Unilingual French	39	30	20	12	0	68	12	59
2011	Language requirement of position - Either English or French	28	40	12	11	8	68	19	1836
2008	Language requirement of position - Bilingual	31	45	12	7	4	77	11	3236
2008	Language requirement of position - Unilingual English	31	40	11	10	7	71	17	3815
2008	Language requirement of position - Unilingual French	21	62	14	1	3	83	4	77
2008	Language requirement of position - Either English or French	31	39	13	10	7	69	17	1473

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	35	17	15	16	52	31	2909
2017	Language requirement of position - Unilingual English	15	27	16	18	24	42	42	3182
2017	Language requirement of position - Unilingual French	17	40	28	5	10	56	16	36
2017	Language requirement of position - Either English or French	14	26	16	19	25	40	44	1057

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	37	11	5	3	0	81	8	2899
2017	Language requirement of position - Unilingual English	45	34	11	6	4	0	79	10	3170
2017	Language requirement of position - Unilingual French	25	59	13	3	0	0	84	3	36
2017	Language requirement of position - Either English or French	45	37	9	5	4	0	83	8	1050
2014	Language requirement of position - Bilingual	52	32	10	3	2	0	85	5	3727
2014	Language requirement of position - Unilingual English	54	29	9	4	3	0	84	7	4031
2014	Language requirement of position - Unilingual French	56	30	9	0	2	2	89	2	43
2014	Language requirement of position - Either English or French	52	30	10	4	3	0	82	7	1453
2011	Language requirement of position - Bilingual	51	35	9	3	2	0	86	5	3822
2011	Language requirement of position - Unilingual English	54	32	8	3	2	0	86	6	4324
2011	Language requirement of position - Unilingual French	64	26	10	0	0	0	90	0	59
2011	Language requirement of position - Either English or French	52	32	10	3	3	0	84	6	1843

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	42	14	8	6	0	72	14	2896
2017	Language requirement of position - Unilingual English	28	40	14	10	8	0	68	18	3160
2017	Language requirement of position - Unilingual French	28	45	20	5	2	0	73	7	36
2017	Language requirement of position - Either English or French	31	39	15	8	6	0	71	14	1050
2014	Language requirement of position - Bilingual	33	42	13	7	5	0	75	12	3726
2014	Language requirement of position - Unilingual English	34	38	14	8	6	0	72	14	4034
2014	Language requirement of position - Unilingual French	41	41	14	2	2	0	82	4	43
2014	Language requirement of position - Either English or French	33	40	13	7	7	0	73	14	1459
2011	Language requirement of position - Bilingual	39	41	10	6	3	0	80	10	3821
2011	Language requirement of position - Unilingual English	37	41	10	7	4	0	78	12	4321
2011	Language requirement of position - Unilingual French	45	33	15	3	2	2	80	5	59
2011	Language requirement of position - Either English or French	35	42	10	8	4	0	78	12	1838
2008	Language requirement of position - Bilingual	39	46	9	4	2	0	85	6	3252
2008	Language requirement of position - Unilingual English	38	42	9	7	4	0	80	11	3833
2008	Language requirement of position - Unilingual French	24	67	4	1	4	0	91	5	77
2008	Language requirement of position - Either English or French	39	41	8	7	4	0	81	11	1489

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	28	20	18	17	1	44	36	2906
2017	Language requirement of position - Unilingual English	14	24	20	19	23	1	38	42	3175
2017	Language requirement of position - Unilingual French	18	37	30	11	5	0	54	16	36
2017	Language requirement of position - Either English or French	17	24	19	16	23	0	41	40	1056
2014	Language requirement of position - Bilingual	17	33	21	16	12	1	50	28	3727
2014	Language requirement of position - Unilingual English	16	29	17	18	18	1	46	37	4032
2014	Language requirement of position - Unilingual French	17	36	26	12	9	0	53	21	43
2014	Language requirement of position - Either English or French	16	30	18	17	18	1	46	35	1458
2011	Language requirement of position - Bilingual	21	36	21	12	9	1	57	21	3816
2011	Language requirement of position - Unilingual English	20	33	20	15	12	1	53	27	4321
2011	Language requirement of position - Unilingual French	18	46	21	13	2	0	64	15	59
2011	Language requirement of position - Either English or French	20	32	20	14	12	1	53	27	1842

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	30	19	20	16	1	45	36	2904
2017	Language requirement of position - Unilingual English	13	25	18	20	23	0	39	43	3179
2017	Language requirement of position - Unilingual French	21	41	19	11	8	0	62	19	35
2017	Language requirement of position - Either English or French	16	25	17	20	21	0	42	41	1055
2014	Language requirement of position - Bilingual	16	33	21	17	12	0	50	29	3727
2014	Language requirement of position - Unilingual English	15	29	16	20	19	0	45	39	4031
2014	Language requirement of position - Unilingual French	15	34	31	11	7	2	50	19	43
2014	Language requirement of position - Either English or French	15	30	16	19	20	0	45	39	1458
2011	Language requirement of position - Bilingual	20	38	20	14	9	0	58	22	3801
2011	Language requirement of position - Unilingual English	18	34	17	16	14	1	52	31	4319
2011	Language requirement of position - Unilingual French	18	51	23	7	2	0	69	9	59
2011	Language requirement of position - Either English or French	18	33	19	16	14	0	51	30	1839
2008	Language requirement of position - Bilingual	21	42	18	13	6	0	63	19	3253
2008	Language requirement of position - Unilingual English	19	35	15	16	14	0	55	30	3839
2008	Language requirement of position - Unilingual French	17	43	33	2	4	0	60	7	77
2008	Language requirement of position - Either English or French	20	34	17	16	12	0	55	28	1487

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	24	19	15	19	5	0	44	36	2910
2017	Language requirement of position - Unilingual English	15	22	17	18	22	4	0	39	43	3175
2017	Language requirement of position - Unilingual French	23	17	33	16	9	2	0	41	25	36
2017	Language requirement of position - Either English or French	19	20	17	17	23	4	0	40	42	1052
2014	Language requirement of position - Bilingual	19	25	20	16	15	4	1	46	32	3728
2014	Language requirement of position - Unilingual English	19	23	18	17	18	4	0	45	36	4032
2014	Language requirement of position - Unilingual French	22	18	29	7	15	9	0	44	25	43
2014	Language requirement of position - Either English or French	19	22	18	17	20	3	0	43	38	1459
2011	Language requirement of position - Bilingual	23	28	18	14	12	5	1	54	27	3816
2011	Language requirement of position - Unilingual English	24	25	17	15	14	4	0	51	31	4323
2011	Language requirement of position - Unilingual French	17	44	23	7	5	5	0	64	12	59
2011	Language requirement of position - Either English or French	21	26	18	16	16	4	0	48	33	1836
2008	Language requirement of position - Bilingual	24	30	19	14	8	5	1	57	23	3250
2008	Language requirement of position - Unilingual English	23	28	16	15	13	5	0	54	29	3839
2008	Language requirement of position - Unilingual French	21	18	24	20	6	12	0	44	29	77
2008	Language requirement of position - Either English or French	20	28	18	16	12	6	0	51	30	1485

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	34	16	9	8	2	1	66	17	2907
2017	Language requirement of position - Unilingual English	31	29	14	12	11	2	0	62	24	3179
2017	Language requirement of position - Unilingual French	30	42	14	11	3	0	0	73	13	36
2017	Language requirement of position - Either English or French	31	29	15	10	12	2	1	62	22	1055
2014	Language requirement of position - Bilingual	32	33	16	9	7	2	1	67	16	3728
2014	Language requirement of position - Unilingual English	33	30	13	11	10	2	1	65	22	4031
2014	Language requirement of position - Unilingual French	30	41	23	2	2	2	0	72	4	43
2014	Language requirement of position - Either English or French	28	32	16	11	11	2	0	61	22	1458
2011	Language requirement of position - Bilingual	32	34	15	9	7	2	0	68	16	3817
2011	Language requirement of position - Unilingual English	33	29	13	11	11	2	1	63	23	4318
2011	Language requirement of position - Unilingual French	35	38	15	8	2	3	0	75	10	59
2011	Language requirement of position - Either English or French	28	29	17	11	13	1	1	59	24	1838
2008	Language requirement of position - Bilingual	30	33	16	11	7	4	0	66	18	3251
2008	Language requirement of position - Unilingual English	32	29	13	11	11	3	0	63	23	3836
2008	Language requirement of position - Unilingual French	25	40	6	12	8	10	1	72	22	77
2008	Language requirement of position - Either English or French	31	27	15	13	11	3	0	60	24	1492

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	36	14	11	9	1	1	66	20	2906
2017	Language requirement of position - Unilingual English	30	32	12	14	12	1	0	62	26	3178
2017	Language requirement of position - Unilingual French	23	44	16	12	5	0	0	67	17	36
2017	Language requirement of position - Either English or French	32	29	13	12	13	0	1	62	25	1056
2014	Language requirement of position - Bilingual	31	36	14	11	7	0	0	67	18	3729
2014	Language requirement of position - Unilingual English	31	33	12	13	11	1	0	64	24	4032
2014	Language requirement of position - Unilingual French	34	39	16	8	2	0	0	73	10	43
2014	Language requirement of position - Either English or French	26	34	15	13	10	1	0	61	24	1457
2011	Language requirement of position - Bilingual	29	38	14	11	8	1	0	68	19	3807
2011	Language requirement of position - Unilingual English	29	33	11	14	13	1	0	62	26	4317
2011	Language requirement of position - Unilingual French	30	44	13	8	3	2	0	75	11	59
2011	Language requirement of position - Either English or French	26	35	14	12	13	1	1	61	25	1837
2008	Language requirement of position - Bilingual	28	35	15	12	8	1	0	64	20	3248
2008	Language requirement of position - Unilingual English	29	31	12	13	13	1	1	61	27	3833
2008	Language requirement of position - Unilingual French	23	42	7	13	5	2	8	72	20	77
2008	Language requirement of position - Either English or French	29	32	14	12	12	1	0	62	25	1491

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	31	14	10	8	1	69	18	2904
2017	Language requirement of position - Unilingual English	36	26	14	11	13	0	63	24	3172
2017	Language requirement of position - Unilingual French	38	40	12	5	5	0	78	11	36
2017	Language requirement of position - Either English or French	33	28	16	10	12	0	61	23	1055
2014	Language requirement of position - Bilingual	36	32	14	9	8	0	69	17	3723
2014	Language requirement of position - Unilingual English	38	27	13	10	11	0	66	21	4030
2014	Language requirement of position - Unilingual French	26	60	8	5	2	0	86	6	43
2014	Language requirement of position - Either English or French	32	28	16	11	12	1	61	23	1457

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	29	21	14	15	7	0	46	31	2912
2017	Language requirement of position - Unilingual English	13	23	17	17	23	6	0	38	43	3181
2017	Language requirement of position - Unilingual French	14	40	15	11	3	17	0	65	17	36
2017	Language requirement of position - Either English or French	16	21	18	14	25	5	0	39	42	1058
2014	Language requirement of position - Bilingual	16	30	21	13	12	8	0	50	28	3726
2014	Language requirement of position - Unilingual English	15	24	17	16	21	6	0	42	40	4032
2014	Language requirement of position - Unilingual French	12	45	19	7	2	12	2	67	11	43
2014	Language requirement of position - Either English or French	12	23	17	16	26	5	0	38	44	1457
2011	Language requirement of position - Bilingual	17	29	21	13	11	8	1	51	26	3811
2011	Language requirement of position - Unilingual English	16	25	18	15	20	6	0	44	37	4317
2011	Language requirement of position - Unilingual French	13	35	23	13	5	10	0	54	20	58
2011	Language requirement of position - Either English or French	13	22	19	16	23	6	1	37	42	1835

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	24	20	20	23	3	0	35	44	2913
2017	Language requirement of position - Unilingual English	10	20	14	21	32	2	0	31	55	3179
2017	Language requirement of position - Unilingual French	14	38	34	8	3	3	0	54	12	36
2017	Language requirement of position - Either English or French	14	18	14	18	34	2	0	33	53	1057
2014	Language requirement of position - Bilingual	12	25	21	20	19	2	0	38	40	3725
2014	Language requirement of position - Unilingual English	11	21	16	20	30	2	0	32	51	4034
2014	Language requirement of position - Unilingual French	5	46	26	17	5	0	2	52	22	43
2014	Language requirement of position - Either English or French	10	20	16	21	32	2	0	30	54	1459
2011	Language requirement of position - Bilingual	14	29	23	16	16	2	0	44	33	3802
2011	Language requirement of position - Unilingual English	12	25	16	19	26	2	0	38	46	4317
2011	Language requirement of position - Unilingual French	12	31	35	8	7	7	2	46	16	59
2011	Language requirement of position - Either English or French	12	22	17	18	29	2	0	35	48	1840
2008	Language requirement of position - Bilingual	15	33	20	17	12	3	0	49	30	3254
2008	Language requirement of position - Unilingual English	15	26	15	17	25	2	0	42	43	3834
2008	Language requirement of position - Unilingual French	22	27	25	7	8	11	1	55	17	77
2008	Language requirement of position - Either English or French	15	24	17	17	24	3	0	41	42	1487

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	19	22	23	24	4	0	27	49	2904
2017	Language requirement of position - Unilingual English	7	16	15	24	35	4	0	24	61	3180
2017	Language requirement of position - Unilingual French	15	23	36	14	3	9	0	41	19	35
2017	Language requirement of position - Either English or French	11	16	12	22	36	4	0	28	60	1057
2014	Language requirement of position - Bilingual	8	20	22	24	22	4	0	29	48	3725
2014	Language requirement of position - Unilingual English	7	18	15	24	33	4	0	25	59	4032
2014	Language requirement of position - Unilingual French	2	31	34	10	7	14	2	40	20	43
2014	Language requirement of position - Either English or French	6	18	16	23	33	3	0	25	58	1457
2011	Language requirement of position - Bilingual	7	26	25	21	15	5	0	35	39	3816
2011	Language requirement of position - Unilingual English	8	23	17	23	24	4	0	32	50	4313
2011	Language requirement of position - Unilingual French	12	23	31	11	5	18	0	42	20	59
2011	Language requirement of position - Either English or French	8	20	18	23	27	4	0	29	52	1838
2008	Language requirement of position - Bilingual	7	26	23	25	13	5	0	36	40	3252
2008	Language requirement of position - Unilingual English	7	22	16	25	26	5	0	30	53	3837
2008	Language requirement of position - Unilingual French	7	30	38	13	4	6	2	40	19	77
2008	Language requirement of position - Either English or French	9	21	16	24	25	4	1	31	52	1490

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	17	18	19	32	6	0	27	55	2912
2017	Language requirement of position - Unilingual English	8	14	13	18	43	4	0	23	64	3179
2017	Language requirement of position - Unilingual French	8	28	28	19	8	8	0	40	30	36
2017	Language requirement of position - Either English or French	11	13	12	17	43	5	0	25	63	1057
2014	Language requirement of position - Bilingual	10	17	20	19	27	7	0	29	50	3724
2014	Language requirement of position - Unilingual English	9	16	15	17	39	5	0	26	59	4034
2014	Language requirement of position - Unilingual French	5	37	24	23	6	4	0	43	31	43
2014	Language requirement of position - Either English or French	8	15	15	16	41	5	0	24	60	1459
2011	Language requirement of position - Bilingual	9	24	20	19	19	8	0	37	42	3814
2011	Language requirement of position - Unilingual English	10	20	15	19	30	6	0	32	52	4319
2011	Language requirement of position - Unilingual French	10	23	28	10	15	15	0	39	29	59
2011	Language requirement of position - Either English or French	9	17	15	19	34	6	0	28	56	1840
2008	Language requirement of position - Bilingual	9	23	22	20	17	9	0	35	41	3252
2008	Language requirement of position - Unilingual English	9	20	14	19	31	7	0	31	54	3838
2008	Language requirement of position - Unilingual French	9	20	21	8	28	12	2	34	42	77
2008	Language requirement of position - Either English or French	9	19	15	18	32	7	1	31	54	1491

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	24	20	20	25	3	33	46	2910
2017	Language requirement of position - Unilingual English	8	20	13	23	34	3	28	58	3175
2017	Language requirement of position - Unilingual French	15	33	32	17	3	0	48	20	35
2017	Language requirement of position - Either English or French	11	20	12	21	34	3	32	56	1055
2014	Language requirement of position - Bilingual	8	25	20	23	21	2	35	45	3725
2014	Language requirement of position - Unilingual English	8	22	15	23	30	2	30	54	4031
2014	Language requirement of position - Unilingual French	7	38	28	19	2	7	48	23	43
2014	Language requirement of position - Either English or French	7	21	15	21	32	2	29	55	1456
2011	Language requirement of position - Bilingual	9	32	21	21	14	3	42	36	3810
2011	Language requirement of position - Unilingual English	9	26	15	22	25	3	36	48	4313
2011	Language requirement of position - Unilingual French	11	43	25	11	2	8	59	14	59
2011	Language requirement of position - Either English or French	10	26	16	22	24	2	37	47	1838
2008	Language requirement of position - Bilingual	10	35	21	20	11	3	46	32	3250
2008	Language requirement of position - Unilingual English	10	29	14	24	21	2	39	47	3839
2008	Language requirement of position - Unilingual French	18	25	33	17	6	1	44	23	77
2008	Language requirement of position - Either English or French	11	28	15	24	20	2	40	45	1490

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	34	17	17	16	0	51	33	2910
2017	Language requirement of position - Unilingual English	13	28	16	21	23	0	41	44	3177
2017	Language requirement of position - Unilingual French	12	42	31	8	8	0	54	16	36
2017	Language requirement of position - Either English or French	15	25	15	20	25	0	40	44	1056
2014	Language requirement of position - Bilingual	15	33	19	18	14	0	49	32	3726
2014	Language requirement of position - Unilingual English	14	29	15	19	22	0	43	42	4034
2014	Language requirement of position - Unilingual French	25	33	23	17	2	0	59	19	43
2014	Language requirement of position - Either English or French	11	26	17	20	25	0	38	45	1458
2011	Language requirement of position - Bilingual	17	35	19	16	12	0	53	28	3814
2011	Language requirement of position - Unilingual English	14	34	14	18	20	0	48	38	4322
2011	Language requirement of position - Unilingual French	28	51	12	8	2	0	79	10	59
2011	Language requirement of position - Either English or French	12	29	16	19	23	1	41	43	1841

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	41	17	15	9	60	23	2906
2017	Language requirement of position - Unilingual English	19	37	15	16	12	57	28	3182
2017	Language requirement of position - Unilingual French	12	57	14	11	6	69	17	36
2017	Language requirement of position - Either English or French	19	36	17	16	12	55	27	1055

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	17	18	22	23	11	2	28	52	2913
2017	Language requirement of position - Unilingual English	6	13	15	22	32	10	1	21	61	3180
2017	Language requirement of position - Unilingual French	3	24	21	20	14	19	0	33	41	36
2017	Language requirement of position - Either English or French	8	14	15	21	33	8	1	24	60	1056
2014	Language requirement of position - Bilingual	8	19	19	21	21	10	2	31	48	3726
2014	Language requirement of position - Unilingual English	7	16	17	20	30	9	1	26	56	4031
2014	Language requirement of position - Unilingual French	12	18	30	23	7	8	2	33	33	43
2014	Language requirement of position - Either English or French	6	13	16	21	36	7	1	21	61	1458

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	36	16	11	9	1	0	63	21	2913
2017	Language requirement of position - Unilingual English	26	34	13	14	12	0	0	60	27	3183
2017	Language requirement of position - Unilingual French	24	50	14	6	5	0	0	74	12	36
2017	Language requirement of position - Either English or French	27	32	14	12	14	0	1	60	26	1058
2014	Language requirement of position - Bilingual	28	37	15	11	8	0	0	66	19	3726
2014	Language requirement of position - Unilingual English	30	32	14	12	11	0	0	63	24	4035
2014	Language requirement of position - Unilingual French	33	38	19	2	6	0	2	72	9	42
2014	Language requirement of position - Either English or French	25	34	15	14	13	0	0	59	26	1457
2011	Language requirement of position - Bilingual	27	37	15	13	8	1	0	64	20	3818
2011	Language requirement of position - Unilingual English	26	32	13	15	14	0	0	59	29	4322
2011	Language requirement of position - Unilingual French	33	41	13	12	2	0	0	74	13	59
2011	Language requirement of position - Either English or French	23	33	13	15	16	1	1	56	31	1837
2008	Language requirement of position - Bilingual	25	35	15	14	9	1	0	61	23	3252
2008	Language requirement of position - Unilingual English	24	32	14	15	14	1	1	57	29	3833
2008	Language requirement of position - Unilingual French	23	32	19	12	12	2	1	56	24	77
2008	Language requirement of position - Either English or French	24	33	14	15	14	1	0	57	29	1492

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	34	20	16	9	2	2	53	26	750
2017	Language requirement of position - Unilingual English	19	33	17	17	12	1	1	54	29	413
2017	Language requirement of position - Either English or French	12	47	8	18	10	0	4	62	30	49
2014	Language requirement of position - Bilingual	23	35	17	13	7	2	4	61	21	886
2014	Language requirement of position - Unilingual English	23	36	15	15	10	1	1	60	25	566
2014	Language requirement of position - Either English or French	18	38	11	15	13	5	0	59	29	87

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	37	17	16	10	1	1	56	27	2909
2017	Language requirement of position - Unilingual English	15	26	16	22	18	2	1	42	41	3175
2017	Language requirement of position - Unilingual French	18	39	21	8	6	3	5	62	15	36
2017	Language requirement of position - Either English or French	16	25	16	21	20	1	1	41	42	1055
2014	Language requirement of position - Bilingual	18	40	17	16	7	1	1	59	24	3728
2014	Language requirement of position - Unilingual English	16	34	14	20	13	1	1	52	34	4032
2014	Language requirement of position - Unilingual French	18	46	14	15	3	0	5	67	18	43
2014	Language requirement of position - Either English or French	12	32	14	24	16	1	1	45	40	1458
2011	Language requirement of position - Bilingual	21	38	16	15	8	1	0	60	24	3824
2011	Language requirement of position - Unilingual English	16	32	14	21	15	1	1	49	37	4322
2011	Language requirement of position - Unilingual French	13	51	22	8	0	5	0	68	9	58
2011	Language requirement of position - Either English or French	13	29	15	24	17	1	0	43	42	1841
2008	Language requirement of position - Bilingual	19	38	16	17	8	2	1	59	25	3250
2008	Language requirement of position - Unilingual English	18	32	13	20	15	2	1	51	36	3840
2008	Language requirement of position - Unilingual French	14	41	21	6	15	1	2	56	22	77
2008	Language requirement of position - Either English or French	16	32	12	21	17	1	1	49	39	1492

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	27	17	15	15	7	1	48	33	2913
2017	Language requirement of position - Unilingual English	12	21	16	19	24	7	2	36	47	3184
2017	Language requirement of position - Unilingual French	15	19	29	7	6	15	8	45	17	36
2017	Language requirement of position - Either English or French	12	20	16	19	25	7	1	35	48	1056
2014	Language requirement of position - Bilingual	19	29	18	14	12	6	1	52	28	3729
2014	Language requirement of position - Unilingual English	16	24	16	17	19	6	1	43	39	4031
2014	Language requirement of position - Unilingual French	16	43	14	7	5	6	9	70	14	43
2014	Language requirement of position - Either English or French	11	22	17	19	24	7	1	35	47	1457
2011	Language requirement of position - Bilingual	23	28	17	14	12	6	1	54	28	3819
2011	Language requirement of position - Unilingual English	17	24	15	17	21	6	1	43	40	4321
2011	Language requirement of position - Unilingual French	20	38	18	8	4	9	3	66	14	58
2011	Language requirement of position - Either English or French	12	20	17	19	24	7	1	35	46	1836
2008	Language requirement of position - Bilingual	22	32	16	13	10	6	1	58	25	3252
2008	Language requirement of position - Unilingual English	19	24	15	17	17	7	1	47	37	3837
2008	Language requirement of position - Unilingual French	10	23	32	21	8	4	2	35	31	77
2008	Language requirement of position - Either English or French	16	24	17	17	18	8	1	44	38	1491

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	33	15	21	18	0	46	39	2911
2017	Language requirement of position - Unilingual English	11	31	11	25	21	0	43	46	3180
2017	Language requirement of position - Unilingual French	9	28	31	19	13	0	38	32	36
2017	Language requirement of position - Either English or French	13	31	11	23	22	0	44	45	1057
2014	Language requirement of position - Bilingual	14	34	16	21	14	1	49	36	3727
2014	Language requirement of position - Unilingual English	11	32	12	23	21	0	43	45	4031
2014	Language requirement of position - Unilingual French	20	37	21	9	9	4	59	19	43
2014	Language requirement of position - Either English or French	9	29	12	27	22	0	39	49	1458
2011	Language requirement of position - Bilingual	17	39	16	18	9	1	56	27	3820
2011	Language requirement of position - Unilingual English	15	38	13	19	15	1	53	34	4321
2011	Language requirement of position - Unilingual French	20	45	18	8	8	0	65	17	59
2011	Language requirement of position - Either English or French	12	39	12	19	17	1	52	36	1838
2008	Language requirement of position - Bilingual	18	40	17	16	9	0	58	25	3254
2008	Language requirement of position - Unilingual English	15	40	12	19	14	1	55	33	3834
2008	Language requirement of position - Unilingual French	12	38	17	5	13	16	59	21	77
2008	Language requirement of position - Either English or French	15	38	14	19	14	0	53	33	1490

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	41	11	9	5	0	0	75	13	2907
2017	Language requirement of position - Unilingual English	36	38	12	8	6	0	0	73	14	3181
2017	Language requirement of position - Unilingual French	24	44	24	9	0	0	0	68	9	36
2017	Language requirement of position - Either English or French	36	39	13	8	5	0	0	75	13	1055
2014	Language requirement of position - Bilingual	35	39	12	9	5	0	0	75	13	3727
2014	Language requirement of position - Unilingual English	37	38	11	7	6	0	0	75	13	4034
2014	Language requirement of position - Unilingual French	39	38	17	4	2	0	0	76	6	43
2014	Language requirement of position - Either English or French	36	38	12	8	6	0	0	74	13	1457
2011	Language requirement of position - Bilingual	38	38	12	7	4	0	0	76	11	3810
2011	Language requirement of position - Unilingual English	39	37	11	7	5	0	0	76	12	4314
2011	Language requirement of position - Unilingual French	35	40	16	5	2	2	0	76	7	59
2011	Language requirement of position - Either English or French	37	38	12	7	5	0	1	76	12	1841
2008	Language requirement of position - Bilingual	35	44	11	7	3	0	0	79	10	3252
2008	Language requirement of position - Unilingual English	35	41	11	7	5	0	0	76	12	3838
2008	Language requirement of position - Unilingual French	17	48	26	5	5	0	0	64	10	77
2008	Language requirement of position - Either English or French	34	42	11	7	5	0	0	76	12	1487

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	40	10	7	4	79	12	2905
2017	Language requirement of position - Unilingual English	39	40	9	7	5	78	12	3177
2017	Language requirement of position - Unilingual French	28	53	14	5	0	80	5	36
2017	Language requirement of position - Either English or French	40	39	10	6	5	79	11	1058
2014	Language requirement of position - Bilingual	38	41	9	7	4	79	11	3726
2014	Language requirement of position - Unilingual English	41	39	8	7	5	80	12	4033
2014	Language requirement of position - Unilingual French	43	43	9	3	2	86	5	43
2014	Language requirement of position - Either English or French	38	38	11	7	6	77	13	1457
2011	Language requirement of position - Bilingual	37	44	10	6	3	81	10	3821
2011	Language requirement of position - Unilingual English	42	40	8	6	4	82	10	4319
2011	Language requirement of position - Unilingual French	36	39	20	2	3	75	5	59
2011	Language requirement of position - Either English or French	39	42	9	6	4	81	10	1839
2008	Language requirement of position - Bilingual	37	45	10	5	3	82	8	3254
2008	Language requirement of position - Unilingual English	38	44	8	5	4	82	9	3835
2008	Language requirement of position - Unilingual French	25	44	25	1	6	69	6	77
2008	Language requirement of position - Either English or French	36	45	9	6	4	81	10	1490

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	23	18	25	23	2	0	32	49	2907
2017	Language requirement of position - Unilingual English	8	19	15	24	32	2	0	28	57	3181
2017	Language requirement of position - Unilingual French	15	31	29	16	5	3	0	48	22	36
2017	Language requirement of position - Either English or French	10	21	15	22	31	2	1	31	54	1057
2014	Language requirement of position - Bilingual	11	25	21	23	19	2	0	36	43	3725
2014	Language requirement of position - Unilingual English	9	21	16	21	30	2	0	31	53	4030
2014	Language requirement of position - Unilingual French	8	32	31	12	12	2	2	43	25	43
2014	Language requirement of position - Either English or French	9	19	15	22	32	3	1	28	56	1457
2011	Language requirement of position - Bilingual	12	30	21	20	16	1	0	43	36	3821
2011	Language requirement of position - Unilingual English	10	24	17	21	26	2	0	35	48	4318
2011	Language requirement of position - Unilingual French	18	31	28	11	7	5	0	52	19	59
2011	Language requirement of position - Either English or French	9	24	16	20	28	2	1	34	50	1842
2008	Language requirement of position - Bilingual	13	33	23	19	11	2	0	47	30	3251
2008	Language requirement of position - Unilingual English	12	28	17	20	21	1	0	40	42	3835
2008	Language requirement of position - Unilingual French	4	33	23	17	12	2	8	41	33	77
2008	Language requirement of position - Either English or French	12	29	17	20	20	2	0	42	41	1486

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	22	16	20	26	2	2	35	49	2908
2017	Language requirement of position - Unilingual English	9	18	13	20	37	2	2	28	59	3181
2017	Language requirement of position - Unilingual French	6	14	21	22	25	4	9	22	54	36
2017	Language requirement of position - Either English or French	9	18	14	21	33	3	3	28	58	1056
2014	Language requirement of position - Bilingual	12	26	16	19	23	2	2	39	44	3724
2014	Language requirement of position - Unilingual English	10	19	14	20	33	2	1	31	55	4034
2014	Language requirement of position - Unilingual French	9	16	17	28	14	8	8	30	49	43
2014	Language requirement of position - Either English or French	8	19	15	19	35	2	2	28	56	1459
2011	Language requirement of position - Bilingual	14	31	17	18	17	1	1	46	36	3819
2011	Language requirement of position - Unilingual English	11	24	14	20	28	1	1	36	50	4319
2011	Language requirement of position - Unilingual French	10	31	23	16	11	2	6	45	30	59
2011	Language requirement of position - Either English or French	10	24	15	19	28	2	1	35	49	1837
2008	Language requirement of position - Bilingual	19	37	15	15	10	1	1	58	26	3252
2008	Language requirement of position - Unilingual English	14	34	14	18	19	1	1	48	38	3831
2008	Language requirement of position - Unilingual French	11	32	13	18	8	9	8	53	32	77
2008	Language requirement of position - Either English or French	17	35	14	16	15	2	1	54	32	1488

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	36	16	17	13	0	0	54	30	2898
2017	Language requirement of position - Unilingual English	16	33	13	19	19	0	0	49	39	3164
2017	Language requirement of position - Unilingual French	15	30	24	26	6	0	0	45	31	36
2017	Language requirement of position - Either English or French	14	34	14	18	20	0	0	47	39	1051
2014	Language requirement of position - Bilingual	15	37	16	17	14	0	0	52	31	3729
2014	Language requirement of position - Unilingual English	14	34	13	18	21	0	0	48	39	4034
2014	Language requirement of position - Unilingual French	26	21	30	14	9	0	0	47	23	43
2014	Language requirement of position - Either English or French	11	30	15	19	24	1	0	41	43	1459
2011	Language requirement of position - Bilingual	23	37	15	15	10	0	0	60	25	3811
2011	Language requirement of position - Unilingual English	20	34	13	16	17	0	0	54	33	4317
2011	Language requirement of position - Unilingual French	34	40	11	11	3	0	0	74	15	59
2011	Language requirement of position - Either English or French	15	31	15	17	20	1	1	47	38	1839

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	31	18	16	13	0	53	29	2900
2017	Language requirement of position - Unilingual English	19	30	16	17	19	0	48	36	3163
2017	Language requirement of position - Unilingual French	23	32	23	19	3	0	56	21	36
2017	Language requirement of position - Either English or French	18	26	19	18	19	0	44	37	1052
2014	Language requirement of position - Bilingual	21	33	18	15	13	0	54	27	3726
2014	Language requirement of position - Unilingual English	19	31	16	16	18	0	50	34	4031
2014	Language requirement of position - Unilingual French	24	29	23	20	4	0	52	24	43
2014	Language requirement of position - Either English or French	14	28	18	16	23	1	42	39	1457

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	35	20	16	10	0	0	54	26	2898
2017	Language requirement of position - Unilingual English	19	31	17	17	15	0	0	51	32	3165
2017	Language requirement of position - Unilingual French	18	30	31	16	5	0	0	48	21	36
2017	Language requirement of position - Either English or French	17	32	16	17	17	0	0	49	34	1048
2014	Language requirement of position - Bilingual	19	37	19	14	10	0	0	57	24	3726
2014	Language requirement of position - Unilingual English	19	33	17	16	15	0	0	52	31	4030
2014	Language requirement of position - Unilingual French	30	33	28	5	2	2	0	64	7	43
2014	Language requirement of position - Either English or French	16	31	20	16	17	0	0	47	33	1459
2011	Language requirement of position - Bilingual	27	40	17	11	5	1	0	67	16	3809
2011	Language requirement of position - Unilingual English	28	38	14	11	8	1	0	67	19	4317
2011	Language requirement of position - Unilingual French	23	49	18	7	3	0	0	72	10	59
2011	Language requirement of position - Either English or French	24	37	18	12	8	1	1	62	20	1834

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	28	25	18	15	5	1	39	35	2906
2017	Language requirement of position - Unilingual English	9	25	22	20	21	3	0	35	42	3176
2017	Language requirement of position - Unilingual French	12	26	35	14	5	9	0	41	21	36
2017	Language requirement of position - Either English or French	10	21	23	20	22	4	1	32	43	1057

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	33	15	12	12	0	1	61	24	2907
2017	Language requirement of position - Unilingual English	26	29	12	15	18	0	0	55	33	3182
2017	Language requirement of position - Unilingual French	36	37	16	6	3	0	2	75	9	36
2017	Language requirement of position - Either English or French	22	29	13	11	23	0	0	52	35	1055
2014	Language requirement of position - Bilingual	25	33	16	14	11	0	1	59	25	3726
2014	Language requirement of position - Unilingual English	25	30	13	14	16	0	0	56	30	4031
2014	Language requirement of position - Unilingual French	29	33	25	4	5	0	3	64	10	43
2014	Language requirement of position - Either English or French	20	30	14	16	19	0	0	51	35	1457
2011	Language requirement of position - Bilingual	29	35	15	11	8	0	1	65	20	3818
2011	Language requirement of position - Unilingual English	30	33	11	12	13	0	0	63	25	4320
2011	Language requirement of position - Unilingual French	30	47	8	7	2	0	6	82	9	59
2011	Language requirement of position - Either English or French	23	34	13	14	15	1	0	57	29	1839

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	26	9	10	12	1	8	65	25	2906
2017	Language requirement of position - Unilingual English	30	24	11	12	15	1	7	59	29	3180
2017	Language requirement of position - Unilingual French	41	30	2	5	3	0	19	87	10	36
2017	Language requirement of position - Either English or French	35	25	9	10	14	1	6	65	25	1056
2014	Language requirement of position - Bilingual	35	25	9	11	11	1	8	66	24	3726
2014	Language requirement of position - Unilingual English	31	25	10	13	15	1	6	60	29	4034
2014	Language requirement of position - Unilingual French	28	31	11	0	9	2	19	75	11	43
2014	Language requirement of position - Either English or French	36	26	10	10	13	1	4	65	25	1457
2011	Language requirement of position - Bilingual	40	24	8	9	9	1	9	71	20	3819
2011	Language requirement of position - Unilingual English	36	26	8	12	12	1	6	66	26	4322
2011	Language requirement of position - Unilingual French	53	26	6	5	2	2	7	86	7	59
2011	Language requirement of position - Either English or French	38	28	8	11	11	1	5	69	22	1838
2008	Language requirement of position - Bilingual	43	25	8	9	8	1	7	73	19	3248
2008	Language requirement of position - Unilingual English	42	27	6	11	9	1	4	73	20	3834
2008	Language requirement of position - Unilingual French	40	26	5	3	12	1	11	76	18	77
2008	Language requirement of position - Either English or French	47	25	7	8	7	1	4	77	16	1489

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	35	15	8	4	2	73	12	2909
2017	Language requirement of position - Unilingual English	37	33	17	7	4	3	72	11	3185
2017	Language requirement of position - Unilingual French	60	25	6	5	5	0	85	10	36
2017	Language requirement of position - Either English or French	38	32	17	6	3	3	73	9	1057
2014	Language requirement of position - Bilingual	33	35	18	8	6	1	68	14	3727
2014	Language requirement of position - Unilingual English	32	33	20	9	5	2	66	14	4035
2014	Language requirement of position - Unilingual French	43	36	15	2	5	0	78	7	43
2014	Language requirement of position - Either English or French	33	31	22	7	4	2	66	12	1459
2011	Language requirement of position - Bilingual	33	35	18	8	5	1	69	13	3818
2011	Language requirement of position - Unilingual English	34	35	18	7	4	2	70	11	4317
2011	Language requirement of position - Unilingual French	40	33	20	5	3	0	73	8	59
2011	Language requirement of position - Either English or French	36	35	17	6	4	3	73	10	1835
2008	Language requirement of position - Bilingual	29	37	20	8	4	1	67	13	3252
2008	Language requirement of position - Unilingual English	30	37	20	7	4	1	68	11	3835
2008	Language requirement of position - Unilingual French	37	38	17	7	2	0	75	9	77
2008	Language requirement of position - Either English or French	31	37	20	5	3	2	70	9	1488

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	26	10	7	11	2	10	67	21	2910
2017	Language requirement of position - Unilingual English	34	19	10	8	17	3	9	61	28	3178
2017	Language requirement of position - Unilingual French	34	38	10	3	9	0	6	77	13	36
2017	Language requirement of position - Either English or French	30	21	11	7	18	4	10	59	29	1054
2014	Language requirement of position - Bilingual	36	25	11	6	10	3	10	70	18	3727
2014	Language requirement of position - Unilingual English	38	20	9	7	15	3	8	65	25	4034
2014	Language requirement of position - Unilingual French	30	32	14	2	0	11	10	79	3	43
2014	Language requirement of position - Either English or French	28	20	11	9	17	4	10	57	30	1459
2011	Language requirement of position - Bilingual	34	28	11	8	11	2	7	67	21	3819
2011	Language requirement of position - Unilingual English	35	23	9	9	17	2	6	62	28	4319
2011	Language requirement of position - Unilingual French	50	39	3	0	2	2	5	95	2	59
2011	Language requirement of position - Either English or French	26	24	11	9	22	2	5	54	34	1842

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	32	36	32	2910
2017	Language requirement of position - Unilingual English	27	33	39	3175
2017	Language requirement of position - Unilingual French	37	37	25	36
2017	Language requirement of position - Either English or French	25	34	41	1056
2014	Language requirement of position - Bilingual	32	34	34	3729
2014	Language requirement of position - Unilingual English	26	37	37	4030
2014	Language requirement of position - Unilingual French	28	50	22	43
2014	Language requirement of position - Either English or French	21	39	40	1457
2011	Language requirement of position - Bilingual	34	37	29	3826
2011	Language requirement of position - Unilingual English	27	38	34	4324
2011	Language requirement of position - Unilingual French	25	45	30	58
2011	Language requirement of position - Either English or French	25	39	36	1842

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	14	26	44	7	2	7	950
2017	Language requirement of position - Unilingual English	19	24	34	11	7	5	880
2017	Language requirement of position - Unilingual French	35	6	22	0	29	7	13
2017	Language requirement of position - Either English or French	13	22	33	12	13	6	259
2014	Language requirement of position - Bilingual	11	39	36	6	9999	7	1220
2014	Language requirement of position - Unilingual English	17	36	28	10	9999	9	1048
2014	Language requirement of position - Unilingual French	8	38	17	8	9999	29	13
2014	Language requirement of position - Either English or French	11	37	31	12	9999	9	317
2011	Language requirement of position - Bilingual	15	44	31	4	9999	6	1322
2011	Language requirement of position - Unilingual English	18	40	26	9	9999	7	1176
2011	Language requirement of position - Unilingual French	46	7	7	0	9999	40	14
2011	Language requirement of position - Either English or French	13	44	25	11	9999	7	457

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	41	14	9	7	0	69	17	2904
2017	Language requirement of position - Unilingual English	25	38	14	12	11	1	63	23	3177
2017	Language requirement of position - Unilingual French	31	53	9	5	3	0	83	8	36
2017	Language requirement of position - Either English or French	25	34	15	13	12	1	60	25	1057
2014	Language requirement of position - Bilingual	28	41	14	9	6	1	70	16	3726
2014	Language requirement of position - Unilingual English	28	36	15	11	10	1	64	21	4033
2014	Language requirement of position - Unilingual French	30	45	16	7	2	0	75	9	43
2014	Language requirement of position - Either English or French	22	36	17	13	11	1	58	24	1456
2011	Language requirement of position - Bilingual	28	43	15	8	5	1	72	13	3822
2011	Language requirement of position - Unilingual English	27	39	14	10	9	1	67	19	4318
2011	Language requirement of position - Unilingual French	42	27	21	3	5	2	70	8	59
2011	Language requirement of position - Either English or French	22	40	15	12	9	1	63	21	1843
2008	Language requirement of position - Bilingual	36	42	13	6	3	1	78	9	3251
2008	Language requirement of position - Unilingual English	35	38	12	8	7	1	73	15	3829
2008	Language requirement of position - Unilingual French	29	43	24	1	2	2	73	3	77
2008	Language requirement of position - Either English or French	35	35	14	8	7	1	71	15	1487

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	37	21	16	10	1	0	53	26	2905
2017	Language requirement of position - Unilingual English	14	33	20	17	14	1	0	48	32	3177
2017	Language requirement of position - Unilingual French	21	45	19	4	3	8	0	72	7	35
2017	Language requirement of position - Either English or French	17	32	18	15	17	1	0	50	32	1056
2014	Language requirement of position - Bilingual	19	40	21	11	7	1	0	61	18	3729
2014	Language requirement of position - Unilingual English	17	36	20	13	12	1	0	54	26	4033
2014	Language requirement of position - Unilingual French	9	51	30	7	2	0	2	60	9	43
2014	Language requirement of position - Either English or French	15	36	21	14	13	1	0	52	27	1459
2011	Language requirement of position - Bilingual	23	42	18	10	6	1	0	66	16	3817
2011	Language requirement of position - Unilingual English	23	40	16	12	8	1	0	63	20	4318
2011	Language requirement of position - Unilingual French	20	49	23	5	0	3	0	71	5	58
2011	Language requirement of position - Either English or French	20	38	19	12	10	1	0	58	22	1841

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	29	32	13	6	1	2	19	48	2903
2017	Language requirement of position - Unilingual English	20	28	32	12	6	1	2	18	49	3165
2017	Language requirement of position - Unilingual French	16	27	35	15	6	0	0	22	44	36
2017	Language requirement of position - Either English or French	20	28	30	12	5	1	4	18	51	1052
2014	Language requirement of position - Bilingual	18	33	30	12	4	1	2	17	52	3725
2014	Language requirement of position - Unilingual English	20	30	32	11	5	1	2	16	51	4029
2014	Language requirement of position - Unilingual French	9	36	42	6	4	0	2	11	46	43
2014	Language requirement of position - Either English or French	18	28	34	13	4	1	2	18	48	1455
2011	Language requirement of position - Bilingual	15	32	32	14	5	1	2	20	47	3817
2011	Language requirement of position - Unilingual English	16	28	33	13	6	1	2	21	46	4301
2011	Language requirement of position - Unilingual French	11	44	27	10	3	2	3	14	58	59
2011	Language requirement of position - Either English or French	15	27	33	15	6	1	3	22	43	1834
2008	Language requirement of position - Bilingual	10	31	35	16	5	1	2	21	43	3247
2008	Language requirement of position - Unilingual English	13	27	36	16	6	1	1	22	41	3826
2008	Language requirement of position - Unilingual French	14	27	28	15	13	0	2	29	43	77
2008	Language requirement of position - Either English or French	12	25	34	18	9	1	1	27	38	1488

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	27	26	11	6	2	2	18	55	2903
2017	Language requirement of position - Unilingual English	25	27	25	12	7	2	2	20	54	3166
2017	Language requirement of position - Unilingual French	17	23	22	21	6	2	8	31	45	35
2017	Language requirement of position - Either English or French	27	26	23	12	7	2	3	20	56	1050
2014	Language requirement of position - Bilingual	23	30	27	11	6	2	2	18	55	3723
2014	Language requirement of position - Unilingual English	26	27	25	12	6	2	2	19	55	4026
2014	Language requirement of position - Unilingual French	11	30	35	7	7	4	5	16	45	43
2014	Language requirement of position - Either English or French	25	27	27	12	6	2	2	18	54	1458
2011	Language requirement of position - Bilingual	18	27	28	15	8	2	2	24	47	3815
2011	Language requirement of position - Unilingual English	20	24	26	15	9	2	3	26	47	4304
2011	Language requirement of position - Unilingual French	10	33	20	12	12	10	5	27	50	59
2011	Language requirement of position - Either English or French	18	24	26	17	9	2	2	28	45	1840
2008	Language requirement of position - Bilingual	16	28	30	15	7	2	2	23	46	3244
2008	Language requirement of position - Unilingual English	18	23	30	17	9	1	2	27	43	3820
2008	Language requirement of position - Unilingual French	14	32	29	10	3	11	1	15	52	77
2008	Language requirement of position - Either English or French	19	23	26	18	11	1	2	29	44	1486

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	29	23	10	5	2	3	15	60	2905
2017	Language requirement of position - Unilingual English	26	25	24	13	6	2	4	20	54	3173
2017	Language requirement of position - Unilingual French	19	32	22	15	6	2	3	22	54	35
2017	Language requirement of position - Either English or French	24	21	23	15	8	3	5	25	50	1052
2014	Language requirement of position - Bilingual	27	30	24	9	4	2	3	14	60	3721
2014	Language requirement of position - Unilingual English	28	25	24	13	5	2	3	19	56	4025
2014	Language requirement of position - Unilingual French	21	30	29	4	3	11	2	8	59	43
2014	Language requirement of position - Either English or French	23	25	27	13	6	3	3	20	51	1453
2011	Language requirement of position - Bilingual	22	28	26	13	5	2	3	19	53	3809
2011	Language requirement of position - Unilingual English	19	24	27	17	8	2	3	26	45	4304
2011	Language requirement of position - Unilingual French	11	35	33	8	5	2	6	14	50	59
2011	Language requirement of position - Either English or French	16	22	27	19	7	3	5	28	42	1831
2008	Language requirement of position - Bilingual	18	28	28	15	6	2	3	22	49	3244
2008	Language requirement of position - Unilingual English	18	23	31	17	7	1	3	26	42	3823
2008	Language requirement of position - Unilingual French	23	16	20	34	3	1	3	39	40	77
2008	Language requirement of position - Either English or French	15	23	27	20	8	3	4	30	41	1485

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	20	28	21	8	2	6	31	38	2889
2017	Language requirement of position - Unilingual English	11	15	27	26	14	1	5	43	28	3155
2017	Language requirement of position - Unilingual French	8	14	45	16	12	0	5	29	24	35
2017	Language requirement of position - Either English or French	10	11	23	30	15	2	9	50	24	1046
2014	Language requirement of position - Bilingual	19	22	29	18	8	2	4	27	42	3718
2014	Language requirement of position - Unilingual English	15	17	28	24	10	1	4	36	34	4016
2014	Language requirement of position - Unilingual French	12	11	39	14	12	9	4	29	26	43
2014	Language requirement of position - Either English or French	11	14	27	27	14	2	6	45	26	1450
2011	Language requirement of position - Bilingual	16	22	30	19	9	1	4	29	40	3812
2011	Language requirement of position - Unilingual English	9	14	28	28	15	1	6	46	24	4299
2011	Language requirement of position - Unilingual French	8	23	31	26	7	0	5	35	32	59
2011	Language requirement of position - Either English or French	8	10	24	32	16	1	9	53	20	1827
2008	Language requirement of position - Bilingual	13	22	30	21	9	1	4	32	36	3243
2008	Language requirement of position - Unilingual English	7	13	29	32	14	1	5	48	21	3814
2008	Language requirement of position - Unilingual French	13	14	19	32	18	1	2	52	28	77
2008	Language requirement of position - Either English or French	5	8	26	34	19	1	7	57	14	1485

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	27	20	11	6	1	2	17	62	2898
2017	Language requirement of position - Unilingual English	35	24	21	10	7	1	2	17	61	3169
2017	Language requirement of position - Unilingual French	28	21	17	22	9	0	3	31	51	35
2017	Language requirement of position - Either English or French	34	20	23	12	6	1	3	19	57	1055
2014	Language requirement of position - Bilingual	30	29	24	10	5	1	2	15	60	3722
2014	Language requirement of position - Unilingual English	35	26	21	10	5	1	2	16	63	4024
2014	Language requirement of position - Unilingual French	20	23	25	18	8	3	2	28	45	43
2014	Language requirement of position - Either English or French	33	25	22	11	5	2	2	17	61	1456
2011	Language requirement of position - Bilingual	24	27	27	13	7	1	3	20	52	3814
2011	Language requirement of position - Unilingual English	26	25	25	13	7	1	3	21	53	4310
2011	Language requirement of position - Unilingual French	17	22	28	16	5	3	8	24	44	59
2011	Language requirement of position - Either English or French	25	23	24	15	8	1	4	25	50	1835
2008	Language requirement of position - Bilingual	16	27	28	17	8	1	3	26	45	3242
2008	Language requirement of position - Unilingual English	20	25	28	16	8	1	2	25	47	3815
2008	Language requirement of position - Unilingual French	21	22	16	19	17	0	5	37	46	77
2008	Language requirement of position - Either English or French	20	20	25	19	12	1	3	32	42	1484

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	22	27	18	8	2	3	27	45	2903
2017	Language requirement of position - Unilingual English	20	19	25	20	11	2	4	32	41	3163
2017	Language requirement of position - Unilingual French	14	13	34	18	9	3	9	31	31	35
2017	Language requirement of position - Either English or French	20	18	24	17	11	4	5	31	42	1051
2014	Language requirement of position - Bilingual	15	22	27	21	10	2	4	32	39	3723
2014	Language requirement of position - Unilingual English	17	19	27	21	11	2	4	34	37	4025
2014	Language requirement of position - Unilingual French	7	18	38	24	4	4	5	31	27	43
2014	Language requirement of position - Either English or French	16	17	25	21	12	3	4	36	36	1454
2011	Language requirement of position - Bilingual	17	23	26	18	9	2	4	29	43	3809
2011	Language requirement of position - Unilingual English	14	19	27	21	13	2	4	37	35	4294
2011	Language requirement of position - Unilingual French	10	33	21	16	10	5	5	29	47	59
2011	Language requirement of position - Either English or French	14	18	23	22	13	4	6	39	36	1828
2008	Language requirement of position - Bilingual	25	29	22	13	7	1	2	21	56	3245
2008	Language requirement of position - Unilingual English	21	22	26	16	9	2	3	27	46	3826
2008	Language requirement of position - Unilingual French	32	19	17	22	5	2	4	28	54	76
2008	Language requirement of position - Either English or French	20	23	25	16	10	2	3	28	46	1488

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	26	30	11	5	3	3	17	52	2898
2017	Language requirement of position - Unilingual English	27	24	28	10	6	2	3	17	54	3172
2017	Language requirement of position - Unilingual French	12	22	31	23	6	0	6	31	36	35
2017	Language requirement of position - Either English or French	25	23	24	12	7	3	6	22	53	1051
2014	Language requirement of position - Bilingual	23	28	30	11	5	2	3	16	53	3721
2014	Language requirement of position - Unilingual English	27	24	27	11	6	2	3	18	54	4026
2014	Language requirement of position - Unilingual French	17	27	29	5	7	13	4	14	52	43
2014	Language requirement of position - Either English or French	24	23	28	13	6	3	3	20	50	1455

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	34	12	12	10	1	0	66	22	2908
2017	Language requirement of position - Unilingual English	27	25	12	18	18	1	0	52	36	3174
2017	Language requirement of position - Unilingual French	30	37	19	8	5	0	0	67	13	36
2017	Language requirement of position - Either English or French	25	26	13	15	19	1	1	52	35	1054
2014	Language requirement of position - Bilingual	36	30	12	12	8	1	0	68	20	3725
2014	Language requirement of position - Unilingual English	33	29	10	14	14	1	0	62	28	4034
2014	Language requirement of position - Unilingual French	38	34	12	12	4	0	0	72	16	43
2014	Language requirement of position - Either English or French	27	29	12	15	16	0	0	57	31	1458

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	44	12	10	5	72	15	2909
2017	Language requirement of position - Unilingual English	24	38	13	15	9	62	24	3178
2017	Language requirement of position - Unilingual French	33	43	14	8	3	76	11	36
2017	Language requirement of position - Either English or French	25	36	15	14	9	61	24	1055
2014	Language requirement of position - Bilingual	31	45	12	8	4	76	12	3725
2014	Language requirement of position - Unilingual English	30	40	11	11	7	71	18	4027
2014	Language requirement of position - Unilingual French	29	52	10	5	4	81	9	43
2014	Language requirement of position - Either English or French	24	41	15	12	8	65	20	1458

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	34	22	7	6	6	1	61	15	2909
2017	Language requirement of position - Unilingual English	23	31	23	7	9	5	1	58	18	3174
2017	Language requirement of position - Unilingual French	24	39	21	3	3	5	5	70	6	36
2017	Language requirement of position - Either English or French	26	30	20	7	11	4	1	59	20	1056
2014	Language requirement of position - Bilingual	30	36	19	5	4	5	1	70	10	3726
2014	Language requirement of position - Unilingual English	32	31	18	6	6	5	1	67	13	4028
2014	Language requirement of position - Unilingual French	24	41	18	7	2	6	0	70	11	43
2014	Language requirement of position - Either English or French	31	33	18	6	7	4	1	67	14	1457

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	42	18	8	6	3	0	66	14	2907
2017	Language requirement of position - Unilingual English	21	35	19	12	11	2	0	57	24	3181
2017	Language requirement of position - Unilingual French	23	53	18	3	3	0	0	76	6	36
2017	Language requirement of position - Either English or French	24	33	19	11	11	1	0	58	23	1055
2014	Language requirement of position - Bilingual	28	39	18	7	4	3	0	70	12	3729
2014	Language requirement of position - Unilingual English	27	33	17	10	9	3	0	62	20	4033
2014	Language requirement of position - Unilingual French	30	31	26	7	0	7	0	65	7	43
2014	Language requirement of position - Either English or French	25	35	17	11	9	3	0	62	21	1457
2011	Language requirement of position - Bilingual	23	40	18	8	7	3	0	66	15	3808
2011	Language requirement of position - Unilingual English	23	34	18	11	12	3	0	59	23	4315
2011	Language requirement of position - Unilingual French	21	37	30	3	2	5	2	63	5	59
2011	Language requirement of position - Either English or French	21	34	19	11	13	2	0	56	24	1838

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	40	15	11	8	0	66	18	2908
2017	Language requirement of position - Unilingual English	22	34	15	14	15	0	56	29	3183
2017	Language requirement of position - Unilingual French	29	52	14	0	5	0	81	5	36
2017	Language requirement of position - Either English or French	24	32	16	13	15	0	56	28	1056
2014	Language requirement of position - Bilingual	30	39	15	9	7	0	70	16	3724
2014	Language requirement of position - Unilingual English	27	34	14	13	12	0	61	25	4034
2014	Language requirement of position - Unilingual French	39	33	21	6	0	0	73	6	43
2014	Language requirement of position - Either English or French	25	34	15	12	13	0	60	25	1458
2011	Language requirement of position - Bilingual	28	42	15	8	6	0	71	14	3803
2011	Language requirement of position - Unilingual English	27	36	14	11	11	0	63	23	4299
2011	Language requirement of position - Unilingual French	26	54	13	3	3	0	80	7	59
2011	Language requirement of position - Either English or French	26	35	16	10	12	0	62	22	1835
2008	Language requirement of position - Bilingual	26	43	15	10	6	0	69	16	3254
2008	Language requirement of position - Unilingual English	25	36	13	13	14	0	61	26	3837
2008	Language requirement of position - Unilingual French	41	35	19	4	2	0	76	6	77
2008	Language requirement of position - Either English or French	27	35	14	11	12	1	62	23	1488

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	30	18	14	13	3	4	50	30	2906
2017	Language requirement of position - Unilingual English	17	26	17	17	18	3	2	45	37	3180
2017	Language requirement of position - Unilingual French	15	25	24	8	11	12	5	48	23	36
2017	Language requirement of position - Either English or French	15	28	17	15	19	3	4	46	36	1057
2014	Language requirement of position - Bilingual	23	31	17	12	10	3	3	58	24	3727
2014	Language requirement of position - Unilingual English	24	30	16	13	13	3	2	56	27	4034
2014	Language requirement of position - Unilingual French	22	34	21	10	6	6	0	60	17	43
2014	Language requirement of position - Either English or French	19	29	18	14	15	3	2	50	31	1458

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	45	16	7	3	2	0	73	10	2906
2017	Language requirement of position - Unilingual English	29	42	14	8	6	2	0	73	13	3176
2017	Language requirement of position - Unilingual French	21	39	29	6	0	6	0	63	6	36
2017	Language requirement of position - Either English or French	31	42	13	8	5	1	0	73	13	1055
2014	Language requirement of position - Bilingual	29	47	13	5	2	3	0	79	7	3723
2014	Language requirement of position - Unilingual English	35	42	11	6	4	2	0	79	10	4033
2014	Language requirement of position - Unilingual French	21	54	19	5	0	0	2	76	5	42
2014	Language requirement of position - Either English or French	30	44	12	7	5	2	0	76	12	1457
2011	Language requirement of position - Bilingual	26	43	17	6	3	4	0	73	10	3811
2011	Language requirement of position - Unilingual English	31	42	13	8	4	2	0	74	12	4314
2011	Language requirement of position - Unilingual French	15	47	25	8	0	5	0	65	9	59
2011	Language requirement of position - Either English or French	27	40	17	9	6	2	0	68	15	1837

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	41	14	10	7	2	0	68	17	2905
2017	Language requirement of position - Unilingual English	27	37	13	10	9	2	1	66	20	3175
2017	Language requirement of position - Unilingual French	17	55	13	15	0	0	0	72	15	36
2017	Language requirement of position - Either English or French	24	37	17	10	9	3	1	63	20	1051
2014	Language requirement of position - Bilingual	29	39	13	10	5	3	1	70	16	3727
2014	Language requirement of position - Unilingual English	31	36	12	10	8	2	1	69	19	4033
2014	Language requirement of position - Unilingual French	21	44	21	10	0	4	0	68	10	43
2014	Language requirement of position - Either English or French	25	37	13	12	9	3	1	65	21	1457
2011	Language requirement of position - Bilingual	30	37	13	10	6	3	1	69	17	3808
2011	Language requirement of position - Unilingual English	31	35	12	9	8	3	1	69	18	4307
2011	Language requirement of position - Unilingual French	26	38	16	8	7	5	0	67	16	59
2011	Language requirement of position - Either English or French	26	36	15	10	9	3	1	64	20	1839
2008	Language requirement of position - Bilingual	27	39	14	10	6	3	1	69	17	3248
2008	Language requirement of position - Unilingual English	28	35	13	10	9	3	1	67	20	3832
2008	Language requirement of position - Unilingual French	28	29	8	13	11	11	1	64	27	77
2008	Language requirement of position - Either English or French	25	37	15	10	8	4	1	65	19	1491

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	32	24	14	11	4	1	49	26	2904
2017	Language requirement of position - Unilingual English	15	32	21	15	12	4	0	49	29	3177
2017	Language requirement of position - Unilingual French	15	39	22	5	6	11	3	62	12	36
2017	Language requirement of position - Either English or French	17	30	21	15	12	3	1	49	29	1055
2014	Language requirement of position - Bilingual	16	30	24	14	9	5	1	49	25	3728
2014	Language requirement of position - Unilingual English	17	30	22	14	11	4	1	50	26	4035
2014	Language requirement of position - Unilingual French	7	26	32	13	9	10	2	38	25	43
2014	Language requirement of position - Either English or French	15	29	24	15	13	4	1	46	29	1458
2011	Language requirement of position - Bilingual	14	30	23	16	10	6	2	47	28	3807
2011	Language requirement of position - Unilingual English	15	33	22	14	12	4	1	50	27	4312
2011	Language requirement of position - Unilingual French	8	28	31	12	7	10	5	42	22	59
2011	Language requirement of position - Either English or French	11	34	23	15	12	4	1	47	29	1840

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	23	19	17	18	7	3	40	39	2903
2017	Language requirement of position - Unilingual English	13	20	15	21	25	5	1	36	49	3176
2017	Language requirement of position - Unilingual French	14	34	32	5	9	3	2	51	15	36
2017	Language requirement of position - Either English or French	14	22	13	19	25	4	2	38	47	1055
2014	Language requirement of position - Bilingual	12	24	19	18	18	8	2	40	39	3726
2014	Language requirement of position - Unilingual English	13	22	15	19	25	6	1	37	47	4035
2014	Language requirement of position - Unilingual French	16	26	28	9	5	13	3	50	17	43
2014	Language requirement of position - Either English or French	11	21	14	17	29	6	1	34	50	1458
2011	Language requirement of position - Bilingual	13	24	18	16	16	10	3	42	37	3813
2011	Language requirement of position - Unilingual English	13	20	15	19	24	7	1	36	47	4317
2011	Language requirement of position - Unilingual French	20	43	18	6	2	5	7	70	9	59
2011	Language requirement of position - Either English or French	10	21	15	20	26	5	2	34	50	1841

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	44	9	18	9	63	28	2911
2017	Language requirement of position - Unilingual English	17	44	6	20	13	60	34	3183
2017	Language requirement of position - Unilingual French	29	54	3	12	2	83	14	36
2017	Language requirement of position - Either English or French	17	43	7	18	14	60	32	1057
2014	Language requirement of position - Bilingual	21	47	8	16	7	68	24	3725
2014	Language requirement of position - Unilingual English	17	44	6	20	12	62	32	4033
2014	Language requirement of position - Unilingual French	24	56	10	0	10	81	10	43
2014	Language requirement of position - Either English or French	15	42	9	21	13	57	34	1459
2011	Language requirement of position - Bilingual	21	47	7	17	8	67	25	3817
2011	Language requirement of position - Unilingual English	18	46	5	20	11	64	31	4322
2011	Language requirement of position - Unilingual French	38	52	2	7	2	90	8	58
2011	Language requirement of position - Either English or French	15	45	6	21	12	60	34	1844
2008	Language requirement of position - Bilingual	24	48	9	13	6	72	19	3252
2008	Language requirement of position - Unilingual English	19	47	5	18	10	67	28	3833
2008	Language requirement of position - Unilingual French	31	35	16	9	9	66	18	77
2008	Language requirement of position - Either English or French	15	47	8	20	10	62	31	1486

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	35	11	15	12	62	27	2907
2017	Language requirement of position - Unilingual English	25	33	8	19	16	57	35	3181
2017	Language requirement of position - Unilingual French	43	24	14	14	6	66	20	36
2017	Language requirement of position - Either English or French	24	32	10	19	16	55	35	1057
2014	Language requirement of position - Bilingual	29	35	9	15	11	65	26	3725
2014	Language requirement of position - Unilingual English	26	33	8	17	15	59	32	4029
2014	Language requirement of position - Unilingual French	34	46	7	7	5	80	12	43
2014	Language requirement of position - Either English or French	22	33	9	19	17	55	36	1458
2011	Language requirement of position - Bilingual	29	35	10	14	12	64	25	3805
2011	Language requirement of position - Unilingual English	28	34	9	14	15	62	29	4308
2011	Language requirement of position - Unilingual French	32	38	15	12	3	70	15	59
2011	Language requirement of position - Either English or French	23	36	10	17	14	59	31	1833

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	41	11	11	7	71	18	2901
2017	Language requirement of position - Unilingual English	27	36	11	16	10	63	26	3170
2017	Language requirement of position - Unilingual French	32	49	10	5	3	82	8	36
2017	Language requirement of position - Either English or French	24	35	10	17	13	60	30	1054
2014	Language requirement of position - Bilingual	32	40	14	10	4	72	15	3725
2014	Language requirement of position - Unilingual English	28	37	11	14	10	65	24	4029
2014	Language requirement of position - Unilingual French	32	52	9	5	2	84	7	43
2014	Language requirement of position - Either English or French	22	37	11	18	12	60	30	1456

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	33	6	5	3	1	0	86	8	2906
2017	Language requirement of position - Unilingual English	70	18	6	2	1	1	2	90	3	3176
2017	Language requirement of position - Unilingual French	51	39	5	2	0	0	3	92	2	36
2017	Language requirement of position - Either English or French	66	21	6	3	2	1	2	89	5	1052
2014	Language requirement of position - Bilingual	52	33	6	5	3	1	0	85	8	3728
2014	Language requirement of position - Unilingual English	69	19	5	2	2	1	2	91	4	4028
2014	Language requirement of position - Unilingual French	57	33	0	5	2	3	0	93	7	43
2014	Language requirement of position - Either English or French	67	22	5	3	2	1	1	90	4	1458
2011	Language requirement of position - Bilingual	55	29	5	6	3	1	0	86	9	3819
2011	Language requirement of position - Unilingual English	72	18	5	2	1	1	2	92	3	4323
2011	Language requirement of position - Unilingual French	67	30	0	2	2	0	0	97	3	58
2011	Language requirement of position - Either English or French	68	21	5	3	2	1	1	90	4	1843
2008	Language requirement of position - Bilingual	55	31	5	7	2	0	0	86	9	3249
2008	Language requirement of position - Unilingual English	74	17	4	1	1	1	2	93	3	3831
2008	Language requirement of position - Unilingual French	63	31	5	1	0	0	0	94	1	77
2008	Language requirement of position - Either English or French	71	19	4	2	2	1	0	92	4	1484

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	28	9	12	7	0	0	72	19	2913
2017	Language requirement of position - Unilingual English	74	15	5	2	1	0	2	91	4	3182
2017	Language requirement of position - Unilingual French	42	44	9	5	0	0	0	86	5	36
2017	Language requirement of position - Either English or French	74	16	4	2	2	0	2	92	4	1057
2014	Language requirement of position - Bilingual	44	27	9	12	8	0	0	71	20	3727
2014	Language requirement of position - Unilingual English	73	16	5	2	1	0	2	91	4	4029
2014	Language requirement of position - Unilingual French	54	32	8	7	0	0	0	85	7	43
2014	Language requirement of position - Either English or French	72	17	5	2	2	0	2	91	4	1458
2011	Language requirement of position - Bilingual	48	26	7	12	6	0	0	74	19	3818
2011	Language requirement of position - Unilingual English	76	14	4	2	1	1	2	92	3	4317
2011	Language requirement of position - Unilingual French	65	23	7	5	0	0	0	88	5	59
2011	Language requirement of position - Either English or French	75	17	4	2	1	0	1	93	3	1842
2008	Language requirement of position - Bilingual	46	26	7	13	7	0	0	73	20	3248
2008	Language requirement of position - Unilingual English	78	14	4	1	1	0	2	94	2	3834
2008	Language requirement of position - Unilingual French	58	20	10	2	8	0	2	80	10	77
2008	Language requirement of position - Either English or French	78	15	4	1	1	0	1	94	2	1484

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	22	8	7	7	1	3	77	14	2910
2017	Language requirement of position - Unilingual English	73	10	7	1	1	1	7	90	2	3182
2017	Language requirement of position - Unilingual French	55	36	0	3	0	0	6	97	3	35
2017	Language requirement of position - Either English or French	69	11	8	2	2	1	8	88	4	1058
2014	Language requirement of position - Bilingual	56	21	6	7	7	0	3	79	14	3728
2014	Language requirement of position - Unilingual English	74	12	6	1	1	0	7	92	2	4031
2014	Language requirement of position - Unilingual French	65	18	4	0	2	2	10	94	2	43
2014	Language requirement of position - Either English or French	73	11	6	1	2	1	6	91	2	1457
2011	Language requirement of position - Bilingual	54	21	7	8	7	0	3	78	15	3804
2011	Language requirement of position - Unilingual English	71	11	7	1	2	1	7	90	3	4316
2011	Language requirement of position - Unilingual French	65	27	3	2	0	0	3	95	2	59
2011	Language requirement of position - Either English or French	69	13	7	2	1	2	6	90	3	1838
2008	Language requirement of position - Bilingual	52	18	7	9	8	1	6	75	18	3253
2008	Language requirement of position - Unilingual English	69	8	5	1	2	1	13	90	4	3840
2008	Language requirement of position - Unilingual French	54	18	0	8	0	9	11	90	10	77
2008	Language requirement of position - Either English or French	65	10	6	2	2	1	13	88	5	1490

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	19	5	4	5	0	1	86	9	2910
2017	Language requirement of position - Unilingual English	77	10	5	1	1	1	4	92	2	3181
2017	Language requirement of position - Unilingual French	70	27	3	0	0	0	0	97	0	35
2017	Language requirement of position - Either English or French	75	12	5	1	2	1	5	92	3	1053
2014	Language requirement of position - Bilingual	68	16	5	4	5	0	2	86	9	3725
2014	Language requirement of position - Unilingual English	77	10	5	1	1	1	6	93	2	4031
2014	Language requirement of position - Unilingual French	66	23	6	0	0	0	5	94	0	43
2014	Language requirement of position - Either English or French	77	10	6	1	1	1	4	91	2	1457
2011	Language requirement of position - Bilingual	67	16	5	4	6	0	1	85	10	3811
2011	Language requirement of position - Unilingual English	76	9	6	1	2	1	6	91	3	4309
2011	Language requirement of position - Unilingual French	75	18	2	0	0	3	2	98	0	59
2011	Language requirement of position - Either English or French	74	11	6	1	2	1	5	90	3	1841
2008	Language requirement of position - Bilingual	69	13	5	5	6	0	2	84	11	3249
2008	Language requirement of position - Unilingual English	76	6	4	1	1	1	11	93	3	3836
2008	Language requirement of position - Unilingual French	82	4	3	0	0	0	11	97	0	77
2008	Language requirement of position - Either English or French	76	8	3	1	1	1	9	94	2	1489

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	26	11	8	6	3	5	73	15	2908
2017	Language requirement of position - Unilingual English	62	13	10	2	1	2	9	85	3	3179
2017	Language requirement of position - Unilingual French	33	41	3	0	2	12	9	93	3	36
2017	Language requirement of position - Either English or French	59	13	10	2	2	5	10	84	4	1057
2014	Language requirement of position - Bilingual	41	26	11	8	6	2	6	73	15	3726
2014	Language requirement of position - Unilingual English	61	14	9	2	1	3	10	86	3	4029
2014	Language requirement of position - Unilingual French	44	23	11	2	2	4	13	81	5	42
2014	Language requirement of position - Either English or French	61	14	10	1	2	3	8	85	3	1458

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	29	10	5	3	3	2	81	9	2909
2017	Language requirement of position - Unilingual English	69	13	9	1	1	3	4	88	2	3176
2017	Language requirement of position - Unilingual French	32	41	8	5	5	4	5	80	11	36
2017	Language requirement of position - Either English or French	67	15	7	1	1	4	4	89	3	1057
2014	Language requirement of position - Bilingual	49	29	8	6	4	3	2	81	10	3723
2014	Language requirement of position - Unilingual English	67	14	7	1	1	4	6	90	2	4032
2014	Language requirement of position - Unilingual French	41	26	9	7	5	2	12	76	13	43
2014	Language requirement of position - Either English or French	67	15	9	1	1	4	5	89	2	1458
2011	Language requirement of position - Bilingual	51	27	9	6	3	2	2	81	9	3818
2011	Language requirement of position - Unilingual English	67	14	8	1	1	4	4	89	2	4309
2011	Language requirement of position - Unilingual French	57	25	5	3	0	3	7	91	3	59
2011	Language requirement of position - Either English or French	67	15	8	1	1	4	4	89	3	1829
2008	Language requirement of position - Bilingual	52	26	8	7	4	2	1	81	11	3253
2008	Language requirement of position - Unilingual English	70	13	7	1	1	3	4	90	2	3834
2008	Language requirement of position - Unilingual French	47	15	8	9	1	1	19	77	13	77
2008	Language requirement of position - Either English or French	69	15	6	1	1	5	3	91	2	1490

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	24	76	2900
2017	Language requirement of position - Unilingual English	28	72	3179
2017	Language requirement of position - Either English or French	26	74	1054
2014	Language requirement of position - Bilingual	22	78	3722
2014	Language requirement of position - Unilingual English	24	76	4022
2014	Language requirement of position - Unilingual French	18	82	43
2014	Language requirement of position - Either English or French	25	75	1456

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	675
2017	Language requirement of position - Unilingual English	55	879
2017	Language requirement of position - Either English or French	60	280
2014	Language requirement of position - Bilingual	51	806
2014	Language requirement of position - Unilingual English	51	932
2014	Language requirement of position - Either English or French	55	361

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	65	675
2017	Language requirement of position - Unilingual English	69	879
2017	Language requirement of position - Either English or French	66	280
2014	Language requirement of position - Bilingual	65	806
2014	Language requirement of position - Unilingual English	67	932
2014	Language requirement of position - Either English or French	67	361

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	675
2017	Language requirement of position - Unilingual English	8	879
2017	Language requirement of position - Either English or French	5	280
2014	Language requirement of position - Bilingual	8	806
2014	Language requirement of position - Unilingual English	7	932
2014	Language requirement of position - Either English or French	5	361

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	675
2017	Language requirement of position - Unilingual English	8	879
2017	Language requirement of position - Either English or French	6	280
2014	Language requirement of position - Bilingual	4	806
2014	Language requirement of position - Unilingual English	6	932
2014	Language requirement of position - Either English or French	9	361

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	675
2017	Language requirement of position - Unilingual English	5	879
2017	Language requirement of position - Either English or French	5	280
2014	Language requirement of position - Bilingual	3	806
2014	Language requirement of position - Unilingual English	3	932
2014	Language requirement of position - Either English or French	4	361

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	675
2017	Language requirement of position - Unilingual English	22	879
2017	Language requirement of position - Either English or French	24	280
2014	Language requirement of position - Bilingual	10	806
2014	Language requirement of position - Unilingual English	20	932
2014	Language requirement of position - Either English or French	30	361

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	675
2017	Language requirement of position - Unilingual English	2	879
2017	Language requirement of position - Either English or French	3	280
2014	Language requirement of position - Bilingual	3	806
2014	Language requirement of position - Unilingual English	4	932
2014	Language requirement of position - Either English or French	4	361

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	675
2017	Language requirement of position - Unilingual English	42	880
2017	Language requirement of position - Either English or French	40	280
2014	Language requirement of position - Bilingual	37	804
2014	Language requirement of position - Unilingual English	39	933
2014	Language requirement of position - Either English or French	44	361

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	675
2017	Language requirement of position - Unilingual English	38	880
2017	Language requirement of position - Either English or French	38	280
2014	Language requirement of position - Bilingual	39	804
2014	Language requirement of position - Unilingual English	35	933
2014	Language requirement of position - Either English or French	33	361

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	675
2017	Language requirement of position - Unilingual English	49	880
2017	Language requirement of position - Either English or French	51	280
2014	Language requirement of position - Bilingual	44	804
2014	Language requirement of position - Unilingual English	47	933
2014	Language requirement of position - Either English or French	42	361

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	675
2017	Language requirement of position - Unilingual English	43	880
2017	Language requirement of position - Either English or French	48	280
2014	Language requirement of position - Bilingual	41	804
2014	Language requirement of position - Unilingual English	41	933
2014	Language requirement of position - Either English or French	47	361

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	675
2017	Language requirement of position - Unilingual English	36	880
2017	Language requirement of position - Either English or French	24	280
2014	Language requirement of position - Bilingual	29	804
2014	Language requirement of position - Unilingual English	30	933
2014	Language requirement of position - Either English or French	28	361

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	62	675
2017	Language requirement of position - Unilingual English	57	880
2017	Language requirement of position - Either English or French	62	280
2014	Language requirement of position - Bilingual	62	804
2014	Language requirement of position - Unilingual English	59	933
2014	Language requirement of position - Either English or French	62	361

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	41	675
2017	Language requirement of position - Unilingual English	42	880
2017	Language requirement of position - Either English or French	39	280
2014	Language requirement of position - Bilingual	37	804
2014	Language requirement of position - Unilingual English	37	933
2014	Language requirement of position - Either English or French	43	361

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	675
2017	Language requirement of position - Unilingual English	3	880
2017	Language requirement of position - Either English or French	3	280
2014	Language requirement of position - Bilingual	1	804
2014	Language requirement of position - Unilingual English	3	933
2014	Language requirement of position - Either English or French	2	361

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	675
2017	Language requirement of position - Unilingual English	13	880
2017	Language requirement of position - Either English or French	14	280
2014	Language requirement of position - Bilingual	9	804
2014	Language requirement of position - Unilingual English	12	933
2014	Language requirement of position - Either English or French	13	361

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	675
2017	Language requirement of position - Unilingual English	13	880
2017	Language requirement of position - Either English or French	16	280
2014	Language requirement of position - Bilingual	13	804
2014	Language requirement of position - Unilingual English	14	933
2014	Language requirement of position - Either English or French	10	361

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	49	675
2017	Language requirement of position - Unilingual English	60	880
2017	Language requirement of position - Either English or French	63	280
2014	Language requirement of position - Bilingual	48	804
2014	Language requirement of position - Unilingual English	56	933
2014	Language requirement of position - Either English or French	59	361

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	675
2017	Language requirement of position - Unilingual English	34	880
2017	Language requirement of position - Either English or French	28	280
2014	Language requirement of position - Bilingual	27	804
2014	Language requirement of position - Unilingual English	33	933
2014	Language requirement of position - Either English or French	39	361

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	675
2017	Language requirement of position - Unilingual English	15	880
2017	Language requirement of position - Either English or French	16	280
2014	Language requirement of position - Bilingual	15	804
2014	Language requirement of position - Unilingual English	18	933
2014	Language requirement of position - Either English or French	16	361

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	51	675
2017	Language requirement of position - Unilingual English	47	881
2017	Language requirement of position - Either English or French	43	280
2014	Language requirement of position - Bilingual	50	805
2014	Language requirement of position - Unilingual English	44	933
2014	Language requirement of position - Either English or French	43	358

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	29	675
2017	Language requirement of position - Unilingual English	28	881
2017	Language requirement of position - Either English or French	25	280
2014	Language requirement of position - Bilingual	30	805
2014	Language requirement of position - Unilingual English	29	933
2014	Language requirement of position - Either English or French	31	358

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	675
2017	Language requirement of position - Unilingual English	6	881
2017	Language requirement of position - Either English or French	5	280
2014	Language requirement of position - Bilingual	10	805
2014	Language requirement of position - Unilingual English	5	933
2014	Language requirement of position - Either English or French	6	358

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	675
2017	Language requirement of position - Unilingual English	23	881
2017	Language requirement of position - Either English or French	27	280
2014	Language requirement of position - Bilingual	21	805
2014	Language requirement of position - Unilingual English	24	933
2014	Language requirement of position - Either English or French	27	358

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	675
2017	Language requirement of position - Unilingual English	7	881
2017	Language requirement of position - Either English or French	9	280
2014	Language requirement of position - Bilingual	11	805
2014	Language requirement of position - Unilingual English	9	933
2014	Language requirement of position - Either English or French	11	358

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	675
2017	Language requirement of position - Unilingual English	12	881
2017	Language requirement of position - Either English or French	14	280
2014	Language requirement of position - Bilingual	11	805
2014	Language requirement of position - Unilingual English	12	933
2014	Language requirement of position - Either English or French	12	358

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	675
2017	Language requirement of position - Unilingual English	16	881
2017	Language requirement of position - Either English or French	14	280
2014	Language requirement of position - Bilingual	19	805
2014	Language requirement of position - Unilingual English	15	933
2014	Language requirement of position - Either English or French	19	358

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	675
2017	Language requirement of position - Unilingual English	10	881
2017	Language requirement of position - Either English or French	13	280
2014	Language requirement of position - Bilingual	13	805
2014	Language requirement of position - Unilingual English	11	933
2014	Language requirement of position - Either English or French	11	358

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	675
2017	Language requirement of position - Unilingual English	28	881
2017	Language requirement of position - Either English or French	28	280
2014	Language requirement of position - Bilingual	23	805
2014	Language requirement of position - Unilingual English	30	933
2014	Language requirement of position - Either English or French	29	358

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	605
2017	Language requirement of position - Unilingual English	10	776
2017	Language requirement of position - Either English or French	14	240
2014	Language requirement of position - Bilingual	11	722
2014	Language requirement of position - Unilingual English	9	820
2014	Language requirement of position - Either English or French	13	316

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	605
2017	Language requirement of position - Unilingual English	18	776
2017	Language requirement of position - Either English or French	15	240
2014	Language requirement of position - Bilingual	15	722
2014	Language requirement of position - Unilingual English	14	820
2014	Language requirement of position - Either English or French	14	316

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	605
2017	Language requirement of position - Unilingual English	9	776
2017	Language requirement of position - Either English or French	9	240
2014	Language requirement of position - Bilingual	13	722
2014	Language requirement of position - Unilingual English	10	820
2014	Language requirement of position - Either English or French	13	316

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	605
2017	Language requirement of position - Unilingual English	5	776
2017	Language requirement of position - Either English or French	8	240
2014	Language requirement of position - Bilingual	8	722
2014	Language requirement of position - Unilingual English	8	820
2014	Language requirement of position - Either English or French	9	316

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	605
2017	Language requirement of position - Unilingual English	6	776
2017	Language requirement of position - Either English or French	8	240
2014	Language requirement of position - Bilingual	7	722
2014	Language requirement of position - Unilingual English	8	820
2014	Language requirement of position - Either English or French	6	316

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	605
2017	Language requirement of position - Unilingual English	8	776
2017	Language requirement of position - Either English or French	8	240
2014	Language requirement of position - Bilingual	12	722
2014	Language requirement of position - Unilingual English	9	820
2014	Language requirement of position - Either English or French	7	316

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	605
2017	Language requirement of position - Unilingual English	8	776
2017	Language requirement of position - Either English or French	5	240
2014	Language requirement of position - Bilingual	12	722
2014	Language requirement of position - Unilingual English	8	820
2014	Language requirement of position - Either English or French	7	316

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	605
2017	Language requirement of position - Unilingual English	10	776
2017	Language requirement of position - Either English or French	9	240
2014	Language requirement of position - Bilingual	8	722
2014	Language requirement of position - Unilingual English	8	820
2014	Language requirement of position - Either English or French	11	316

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	605
2017	Language requirement of position - Unilingual English	10	776
2017	Language requirement of position - Either English or French	12	240
2014	Language requirement of position - Bilingual	11	722
2014	Language requirement of position - Unilingual English	11	820
2014	Language requirement of position - Either English or French	8	316

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	605
2017	Language requirement of position - Unilingual English	33	776
2017	Language requirement of position - Either English or French	34	240
2014	Language requirement of position - Bilingual	25	722
2014	Language requirement of position - Unilingual English	30	820
2014	Language requirement of position - Either English or French	31	316

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	605
2017	Language requirement of position - Unilingual English	9	776
2017	Language requirement of position - Either English or French	9	240
2014	Language requirement of position - Bilingual	11	722
2014	Language requirement of position - Unilingual English	8	820
2014	Language requirement of position - Either English or French	10	316

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	605
2017	Language requirement of position - Unilingual English	51	776
2017	Language requirement of position - Either English or French	48	240
2014	Language requirement of position - Bilingual	46	722
2014	Language requirement of position - Unilingual English	50	820
2014	Language requirement of position - Either English or French	52	316

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	605
2017	Language requirement of position - Unilingual English	1	776
2017	Language requirement of position - Either English or French	0	240
2014	Language requirement of position - Bilingual	2	722
2014	Language requirement of position - Unilingual English	1	820

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	55	605
2017	Language requirement of position - Unilingual English	63	776
2017	Language requirement of position - Either English or French	61	240
2014	Language requirement of position - Bilingual	55	722
2014	Language requirement of position - Unilingual English	63	820
2014	Language requirement of position - Either English or French	61	316

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	1	605
2017	Language requirement of position - Unilingual English	2	776

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	605
2017	Language requirement of position - Unilingual English	14	776
2017	Language requirement of position - Either English or French	12	240
2014	Language requirement of position - Bilingual	13	722
2014	Language requirement of position - Unilingual English	15	820
2014	Language requirement of position - Either English or French	14	316

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	98	2	675
2017	Language requirement of position - Unilingual English	98	2	881
2017	Language requirement of position - Either English or French	99	1	280

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	17	21	10	14	22	7	37	33	2913
2017	Language requirement of position - Unilingual English	10	16	22	12	19	16	4	33	39	3182
2017	Language requirement of position - Unilingual French	12	24	21	0	6	29	8	58	9	36
2017	Language requirement of position - Either English or French	11	14	24	10	19	16	6	32	37	1057
2014	Language requirement of position - Bilingual	10	17	22	9	10	25	7	40	28	3725
2014	Language requirement of position - Unilingual English	11	16	23	11	15	20	5	36	33	4030
2014	Language requirement of position - Unilingual French	11	29	16	6	7	23	7	57	20	43
2014	Language requirement of position - Either English or French	11	15	23	10	17	19	6	34	35	1458

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	29	23	11	11	10	1	50	25	2905
2017	Language requirement of position - Unilingual English	15	25	22	13	17	7	1	44	32	3181
2017	Language requirement of position - Unilingual French	20	47	13	0	6	15	0	78	7	36
2017	Language requirement of position - Either English or French	16	24	22	13	16	7	1	44	32	1054
2014	Language requirement of position - Bilingual	15	28	24	9	8	14	1	51	20	3725
2014	Language requirement of position - Unilingual English	17	24	23	12	12	11	1	46	28	4031
2014	Language requirement of position - Unilingual French	16	32	23	6	7	12	2	56	16	43
2014	Language requirement of position - Either English or French	15	26	23	11	14	9	2	46	28	1457
2011	Language requirement of position - Bilingual	23	39	19	9	5	6	0	66	14	3815
2011	Language requirement of position - Unilingual English	23	34	18	11	9	5	0	60	21	4320
2011	Language requirement of position - Unilingual French	25	44	17	5	0	10	0	76	6	59
2011	Language requirement of position - Either English or French	20	34	23	10	9	4	0	56	20	1842

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	12	88	2905
2017	Language requirement of position - Unilingual English	15	85	3176
2017	Language requirement of position - Unilingual French	0	100	36
2017	Language requirement of position - Either English or French	15	85	1056
2014	Language requirement of position - Bilingual	11	89	3722
2014	Language requirement of position - Unilingual English	13	87	4024
2014	Language requirement of position - Either English or French	15	85	1453

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	342
2017	Language requirement of position - Unilingual English	39	469
2017	Language requirement of position - Either English or French	47	159
2014	Language requirement of position - Bilingual	34	387
2014	Language requirement of position - Unilingual English	32	512
2014	Language requirement of position - Either English or French	34	205

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	83	342
2017	Language requirement of position - Unilingual English	85	469
2017	Language requirement of position - Either English or French	81	159
2014	Language requirement of position - Bilingual	80	387
2014	Language requirement of position - Unilingual English	84	512
2014	Language requirement of position - Either English or French	88	205

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	342
2017	Language requirement of position - Unilingual English	3	469
2017	Language requirement of position - Either English or French	3	159
2014	Language requirement of position - Bilingual	4	387
2014	Language requirement of position - Unilingual English	2	512

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	1	342
2017	Language requirement of position - Unilingual English	5	469
2017	Language requirement of position - Either English or French	6	159
2014	Language requirement of position - Bilingual	2	387
2014	Language requirement of position - Unilingual English	4	512
2014	Language requirement of position - Either English or French	3	205

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	342
2017	Language requirement of position - Unilingual English	5	469
2017	Language requirement of position - Either English or French	4	159
2014	Language requirement of position - Bilingual	5	387
2014	Language requirement of position - Unilingual English	4	512
2014	Language requirement of position - Either English or French	6	205

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	342
2017	Language requirement of position - Unilingual English	17	469
2017	Language requirement of position - Either English or French	21	159
2014	Language requirement of position - Bilingual	10	387
2014	Language requirement of position - Unilingual English	12	512
2014	Language requirement of position - Either English or French	21	205

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	342
2017	Language requirement of position - Unilingual English	5	469
2017	Language requirement of position - Either English or French	6	159
2014	Language requirement of position - Bilingual	7	387
2014	Language requirement of position - Unilingual English	9	512
2014	Language requirement of position - Either English or French	11	205

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	344
2017	Language requirement of position - Unilingual English	20	468
2017	Language requirement of position - Either English or French	24	159
2014	Language requirement of position - Bilingual	12	386
2014	Language requirement of position - Unilingual English	16	512
2014	Language requirement of position - Either English or French	19	206

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	344
2017	Language requirement of position - Unilingual English	16	468
2017	Language requirement of position - Either English or French	17	159
2014	Language requirement of position - Bilingual	17	386
2014	Language requirement of position - Unilingual English	11	512
2014	Language requirement of position - Either English or French	18	206

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	344
2017	Language requirement of position - Unilingual English	12	468
2017	Language requirement of position - Either English or French	15	159
2014	Language requirement of position - Bilingual	6	386
2014	Language requirement of position - Unilingual English	10	512
2014	Language requirement of position - Either English or French	11	206

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	344
2017	Language requirement of position - Unilingual English	6	468
2017	Language requirement of position - Either English or French	8	159
2014	Language requirement of position - Bilingual	4	386
2014	Language requirement of position - Unilingual English	6	512
2014	Language requirement of position - Either English or French	3	206

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	344
2017	Language requirement of position - Unilingual English	25	468
2017	Language requirement of position - Either English or French	28	159
2014	Language requirement of position - Bilingual	21	386
2014	Language requirement of position - Unilingual English	27	512
2014	Language requirement of position - Either English or French	16	206

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	344
2017	Language requirement of position - Unilingual English	36	468
2017	Language requirement of position - Either English or French	38	159
2014	Language requirement of position - Bilingual	24	386
2014	Language requirement of position - Unilingual English	28	512
2014	Language requirement of position - Either English or French	27	206

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	344
2017	Language requirement of position - Unilingual English	4	468
2017	Language requirement of position - Either English or French	4	159
2014	Language requirement of position - Bilingual	4	386
2014	Language requirement of position - Unilingual English	3	512
2014	Language requirement of position - Either English or French	4	206

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	344
2017	Language requirement of position - Unilingual English	2	468

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	344
2017	Language requirement of position - Unilingual English	13	468
2017	Language requirement of position - Either English or French	11	159
2014	Language requirement of position - Bilingual	9	386
2014	Language requirement of position - Unilingual English	11	512
2014	Language requirement of position - Either English or French	14	206

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	344
2017	Language requirement of position - Unilingual English	27	468
2017	Language requirement of position - Either English or French	25	159
2014	Language requirement of position - Bilingual	25	386
2014	Language requirement of position - Unilingual English	24	512
2014	Language requirement of position - Either English or French	26	206

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	344
2017	Language requirement of position - Unilingual English	21	468
2017	Language requirement of position - Either English or French	17	159
2014	Language requirement of position - Bilingual	15	386
2014	Language requirement of position - Unilingual English	21	512
2014	Language requirement of position - Either English or French	24	206

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	344
2017	Language requirement of position - Unilingual English	17	468
2017	Language requirement of position - Either English or French	16	159
2014	Language requirement of position - Bilingual	32	386
2014	Language requirement of position - Unilingual English	25	512
2014	Language requirement of position - Either English or French	22	206

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	344
2017	Language requirement of position - Unilingual English	29	468
2017	Language requirement of position - Either English or French	29	160
2014	Language requirement of position - Bilingual	35	386
2014	Language requirement of position - Unilingual English	30	512
2014	Language requirement of position - Either English or French	32	206

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	344
2017	Language requirement of position - Unilingual English	15	468
2017	Language requirement of position - Either English or French	12	160
2014	Language requirement of position - Bilingual	19	386
2014	Language requirement of position - Unilingual English	13	512
2014	Language requirement of position - Either English or French	14	206

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	344
2017	Language requirement of position - Unilingual English	5	468
2017	Language requirement of position - Either English or French	4	160
2014	Language requirement of position - Bilingual	6	386
2014	Language requirement of position - Unilingual English	6	512
2014	Language requirement of position - Either English or French	7	206

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	344
2017	Language requirement of position - Unilingual English	21	468
2017	Language requirement of position - Either English or French	27	160
2014	Language requirement of position - Bilingual	22	386
2014	Language requirement of position - Unilingual English	22	512
2014	Language requirement of position - Either English or French	29	206

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	344
2017	Language requirement of position - Unilingual English	5	468
2014	Language requirement of position - Bilingual	6	386
2014	Language requirement of position - Unilingual English	4	512
2014	Language requirement of position - Either English or French	7	206

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	344
2017	Language requirement of position - Unilingual English	9	468
2017	Language requirement of position - Either English or French	11	160
2014	Language requirement of position - Bilingual	10	386
2014	Language requirement of position - Unilingual English	12	512
2014	Language requirement of position - Either English or French	15	206

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	344
2017	Language requirement of position - Unilingual English	8	468
2017	Language requirement of position - Either English or French	8	160
2014	Language requirement of position - Bilingual	13	386
2014	Language requirement of position - Unilingual English	8	512
2014	Language requirement of position - Either English or French	11	206

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	344
2017	Language requirement of position - Unilingual English	8	468
2017	Language requirement of position - Either English or French	8	160
2014	Language requirement of position - Bilingual	13	386
2014	Language requirement of position - Unilingual English	11	512
2014	Language requirement of position - Either English or French	11	206

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	344
2017	Language requirement of position - Unilingual English	50	468
2017	Language requirement of position - Either English or French	43	160
2014	Language requirement of position - Bilingual	40	386
2014	Language requirement of position - Unilingual English	49	512
2014	Language requirement of position - Either English or French	43	206

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	307
2017	Language requirement of position - Unilingual English	4	425
2017	Language requirement of position - Either English or French	6	142
2014	Language requirement of position - Bilingual	7	347
2014	Language requirement of position - Unilingual English	5	453

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	307
2017	Language requirement of position - Unilingual English	11	425
2017	Language requirement of position - Either English or French	9	142
2014	Language requirement of position - Bilingual	10	347
2014	Language requirement of position - Unilingual English	7	453
2014	Language requirement of position - Either English or French	5	176

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	307
2017	Language requirement of position - Unilingual English	4	425
2014	Language requirement of position - Bilingual	4	347
2014	Language requirement of position - Unilingual English	4	453

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	307
2017	Language requirement of position - Unilingual English	2	425
2017	Language requirement of position - Either English or French	4	142
2014	Language requirement of position - Bilingual	3	347
2014	Language requirement of position - Unilingual English	2	453
2014	Language requirement of position - Either English or French	3	176

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	307
2017	Language requirement of position - Unilingual English	1	425
2014	Language requirement of position - Bilingual	2	347

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	307
2017	Language requirement of position - Unilingual English	6	425
2014	Language requirement of position - Bilingual	7	347
2014	Language requirement of position - Unilingual English	3	453
2014	Language requirement of position - Either English or French	4	176

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	307
2017	Language requirement of position - Unilingual English	6	425
2017	Language requirement of position - Either English or French	4	142
2014	Language requirement of position - Bilingual	6	347
2014	Language requirement of position - Unilingual English	6	453
2014	Language requirement of position - Either English or French	3	176

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	307
2017	Language requirement of position - Unilingual English	11	425
2017	Language requirement of position - Either English or French	8	142
2014	Language requirement of position - Bilingual	8	347
2014	Language requirement of position - Unilingual English	8	453
2014	Language requirement of position - Either English or French	12	176

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	307
2017	Language requirement of position - Unilingual English	8	425
2017	Language requirement of position - Either English or French	8	142
2014	Language requirement of position - Bilingual	10	347
2014	Language requirement of position - Unilingual English	8	453
2014	Language requirement of position - Either English or French	8	176

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	307
2017	Language requirement of position - Unilingual English	27	425
2017	Language requirement of position - Either English or French	26	142
2014	Language requirement of position - Bilingual	26	347
2014	Language requirement of position - Unilingual English	28	453
2014	Language requirement of position - Either English or French	31	176

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	307
2017	Language requirement of position - Unilingual English	10	425
2017	Language requirement of position - Either English or French	7	142
2014	Language requirement of position - Bilingual	10	347
2014	Language requirement of position - Unilingual English	8	453
2014	Language requirement of position - Either English or French	11	176

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	43	307
2017	Language requirement of position - Unilingual English	49	425
2017	Language requirement of position - Either English or French	45	142
2014	Language requirement of position - Bilingual	42	347
2014	Language requirement of position - Unilingual English	49	453
2014	Language requirement of position - Either English or French	54	176

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	307
2017	Language requirement of position - Unilingual English	2	425
2014	Language requirement of position - Unilingual English	2	453

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	60	307
2017	Language requirement of position - Unilingual English	72	425
2017	Language requirement of position - Either English or French	66	142
2014	Language requirement of position - Bilingual	62	347
2014	Language requirement of position - Unilingual English	74	453
2014	Language requirement of position - Either English or French	70	176

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	307

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	307
2017	Language requirement of position - Unilingual English	11	425
2017	Language requirement of position - Either English or French	11	142
2014	Language requirement of position - Bilingual	15	347
2014	Language requirement of position - Unilingual English	15	453
2014	Language requirement of position - Either English or French	12	176

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	97	3	343
2017	Language requirement of position - Unilingual English	98	2	468
2017	Language requirement of position - Either English or French	98	2	160

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	18	24	5	7	27	7	45	19	2911
2017	Language requirement of position - Unilingual English	12	17	27	7	10	23	5	40	23	3185
2017	Language requirement of position - Unilingual French	12	33	19	3	3	23	9	65	8	36
2017	Language requirement of position - Either English or French	13	15	28	7	10	21	6	38	24	1057
2014	Language requirement of position - Bilingual	11	18	23	5	5	32	7	46	16	3728
2014	Language requirement of position - Unilingual English	13	16	26	6	9	25	5	41	21	4030
2014	Language requirement of position - Unilingual French	13	28	16	7	0	22	14	63	11	43
2014	Language requirement of position - Either English or French	12	15	28	7	10	23	5	38	24	1457

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	30	24	6	7	14	2	57	15	2906
2017	Language requirement of position - Unilingual English	19	27	24	8	10	10	2	52	21	3176
2017	Language requirement of position - Unilingual French	17	44	18	3	3	11	4	72	7	36
2017	Language requirement of position - Either English or French	20	25	24	8	11	10	2	51	22	1053
2014	Language requirement of position - Bilingual	17	29	22	6	5	19	2	58	13	3722
2014	Language requirement of position - Unilingual English	20	25	24	7	9	14	2	53	19	4031
2014	Language requirement of position - Unilingual French	17	40	21	7	0	11	5	67	9	43
2014	Language requirement of position - Either English or French	17	25	24	9	10	13	2	50	22	1455
2011	Language requirement of position - Bilingual	26	39	17	6	3	8	0	71	10	3805
2011	Language requirement of position - Unilingual English	28	35	17	7	6	7	0	68	14	4312
2011	Language requirement of position - Unilingual French	20	53	13	3	0	11	0	82	4	59
2011	Language requirement of position - Either English or French	25	36	20	7	6	6	0	65	14	1837

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	19	81	2907
2017	Language requirement of position - Unilingual English	25	75	3177
2017	Language requirement of position - Either English or French	27	73	1055
2014	Language requirement of position - Bilingual	15	85	3719
2014	Language requirement of position - Unilingual English	20	80	4022
2014	Language requirement of position - Either English or French	23	77	1454

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	76	24	557
2017	Language requirement of position - Unilingual English	78	22	788
2017	Language requirement of position - Either English or French	72	28	288
2014	Language requirement of position - Bilingual	73	27	561
2014	Language requirement of position - Unilingual English	79	21	803
2014	Language requirement of position - Either English or French	74	26	330

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	37	6	9	4	1	80	14	421
2017	Language requirement of position - Unilingual English	41	33	7	11	7	1	74	19	613
2017	Language requirement of position - Either English or French	34	39	5	12	10	0	73	22	207
2014	Language requirement of position - Bilingual	45	35	8	6	4	0	81	10	412
2014	Language requirement of position - Unilingual English	37	35	6	12	9	0	72	22	633
2014	Language requirement of position - Either English or French	39	33	7	14	7	0	72	21	245

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	48	12	6	2	1	5	79	9	2910
2017	Language requirement of position - Unilingual English	31	51	8	4	2	2	3	85	7	3186
2017	Language requirement of position - Unilingual French	19	59	9	3	3	0	7	84	6	36
2017	Language requirement of position - Either English or French	25	48	11	7	3	3	3	77	11	1057
2014	Language requirement of position - Bilingual	24	52	11	6	2	1	4	80	8	3726
2014	Language requirement of position - Unilingual English	32	51	8	4	2	1	2	86	6	4033
2014	Language requirement of position - Unilingual French	12	53	26	0	3	0	5	69	4	43
2014	Language requirement of position - Either English or French	22	53	11	8	2	1	3	78	11	1458
2011	Language requirement of position - Bilingual	24	51	11	7	2	1	5	79	9	3816
2011	Language requirement of position - Unilingual English	31	52	7	6	2	1	1	85	8	4314
2011	Language requirement of position - Unilingual French	20	47	15	5	4	0	10	74	10	58
2011	Language requirement of position - Either English or French	21	53	11	9	2	1	3	77	12	1838
2008	Language requirement of position - Bilingual	22	47	13	8	3	1	6	74	13	3257
2008	Language requirement of position - Unilingual English	31	48	8	7	3	1	2	82	10	3842
2008	Language requirement of position - Unilingual French	11	33	8	6	9	9	25	66	22	77
2008	Language requirement of position - Either English or French	19	46	13	10	5	3	5	70	16	1492

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	20	23	14	12	16	7	36	34	2907
2017	Language requirement of position - Unilingual English	7	23	22	16	17	11	4	35	39	3183
2017	Language requirement of position - Unilingual French	12	24	26	3	3	10	22	53	8	36
2017	Language requirement of position - Either English or French	7	20	24	15	19	10	4	32	40	1058
2014	Language requirement of position - Bilingual	7	23	25	12	9	17	8	40	27	3725
2014	Language requirement of position - Unilingual English	8	24	23	14	14	11	6	38	34	4031
2014	Language requirement of position - Unilingual French	3	47	12	4	2	25	7	73	9	43
2014	Language requirement of position - Either English or French	6	25	24	17	14	8	5	37	36	1458
2011	Language requirement of position - Bilingual	8	25	22	13	7	18	6	44	26	3809
2011	Language requirement of position - Unilingual English	9	27	21	15	13	12	3	41	34	4307
2011	Language requirement of position - Unilingual French	8	36	20	5	0	18	12	64	7	58
2011	Language requirement of position - Either English or French	6	25	24	17	14	11	4	36	36	1840

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	37	13	5	4	6	5	75	10	2911
2017	Language requirement of position - Unilingual English	29	32	15	8	6	6	3	68	16	3186
2017	Language requirement of position - Unilingual French	21	56	11	3	0	6	4	85	3	36
2017	Language requirement of position - Either English or French	25	31	16	9	8	8	3	63	19	1056
2014	Language requirement of position - Bilingual	29	39	13	6	3	6	5	76	9	3723
2014	Language requirement of position - Unilingual English	31	35	13	8	5	6	2	72	14	4032
2014	Language requirement of position - Unilingual French	13	63	15	0	0	4	5	84	0	43
2014	Language requirement of position - Either English or French	23	35	17	9	6	8	3	65	16	1458
2011	Language requirement of position - Bilingual	32	37	11	6	3	6	5	78	10	3818
2011	Language requirement of position - Unilingual English	32	34	13	7	6	6	2	71	14	4315
2011	Language requirement of position - Unilingual French	26	52	10	3	0	2	7	85	4	58
2011	Language requirement of position - Either English or French	22	35	16	9	6	8	3	65	18	1842
2008	Language requirement of position - Bilingual	26	41	13	5	3	6	6	76	9	3257
2008	Language requirement of position - Unilingual English	31	36	13	7	5	6	2	73	13	3841
2008	Language requirement of position - Unilingual French	22	28	10	3	0	20	16	79	5	77
2008	Language requirement of position - Either English or French	22	35	16	7	4	10	5	67	14	1488

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	32	18	8	8	9	5	61	18	2907
2017	Language requirement of position - Unilingual English	17	26	17	13	15	9	3	49	31	3177
2017	Language requirement of position - Unilingual French	14	49	13	3	3	9	9	77	7	36
2017	Language requirement of position - Either English or French	14	22	20	13	18	11	3	42	36	1052
2014	Language requirement of position - Bilingual	21	34	17	9	6	9	4	63	17	3724
2014	Language requirement of position - Unilingual English	18	28	16	12	13	9	2	53	29	4032
2014	Language requirement of position - Unilingual French	11	45	23	2	2	11	5	67	6	43
2014	Language requirement of position - Either English or French	13	27	20	13	14	9	3	46	31	1456
2011	Language requirement of position - Bilingual	23	35	15	7	5	9	5	68	14	3808
2011	Language requirement of position - Unilingual English	21	30	16	11	11	9	2	57	25	4311
2011	Language requirement of position - Unilingual French	18	53	12	2	2	7	7	82	4	58
2011	Language requirement of position - Either English or French	14	29	18	14	13	8	3	48	31	1833
2008	Language requirement of position - Bilingual	24	38	15	9	5	4	6	68	15	3250
2008	Language requirement of position - Unilingual English	22	31	15	13	11	5	3	58	26	3831
2008	Language requirement of position - Unilingual French	25	31	11	2	9	5	16	73	13	77
2008	Language requirement of position - Either English or French	18	29	17	12	12	8	4	53	27	1491

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	31	11	8	7	1	1	73	16	2911
2017	Language requirement of position - Unilingual English	38	29	10	10	11	1	0	68	22	3176
2017	Language requirement of position - Unilingual French	41	43	8	5	3	0	0	84	8	36
2017	Language requirement of position - Either English or French	38	28	12	9	11	1	1	68	20	1055

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	28	13	7	8	2	0	71	15	2908
2017	Language requirement of position - Unilingual English	39	27	14	8	11	2	0	67	19	3175
2017	Language requirement of position - Unilingual French	46	32	13	8	0	0	0	78	8	36
2017	Language requirement of position - Either English or French	39	25	16	7	11	1	1	65	18	1055

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	42	19	9	7	3	0	63	17	2907
2017	Language requirement of position - Unilingual English	19	40	16	12	11	2	0	60	23	3178
2017	Language requirement of position - Unilingual French	12	72	11	2	3	0	0	84	5	36
2017	Language requirement of position - Either English or French	18	37	18	11	13	2	1	57	25	1058

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	31	21	21	16	2	41	38	2905
2017	Language requirement of position - Unilingual English	9	27	17	21	25	1	36	47	3178
2017	Language requirement of position - Unilingual French	8	35	41	11	3	2	44	14	36
2017	Language requirement of position - Either English or French	9	27	16	20	25	2	37	46	1057

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	25	20	12	15	2	52	27	2909
2017	Language requirement of position - Unilingual English	25	29	20	11	13	1	54	25	3166
2017	Language requirement of position - Unilingual French	28	21	23	14	11	2	51	25	36
2017	Language requirement of position - Either English or French	22	26	21	13	17	1	49	30	1053

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	24	27	17	15	1	41	32	2911
2017	Language requirement of position - Unilingual English	19	26	24	16	13	1	46	30	3175
2017	Language requirement of position - Unilingual French	24	16	31	14	12	2	42	27	36
2017	Language requirement of position - Either English or French	21	28	22	14	13	1	50	27	1054

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	25	23	16	12	1	3	47	29	2899
2017	Language requirement of position - Unilingual English	29	29	20	11	8	0	4	60	20	3166
2017	Language requirement of position - Unilingual French	24	20	30	14	10	0	2	45	24	36
2017	Language requirement of position - Either English or French	32	28	19	8	7	1	7	64	15	1054

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	18	21	22	26	1	1	29	49	2907
2017	Language requirement of position - Unilingual English	12	16	19	21	30	1	1	28	52	3172
2017	Language requirement of position - Unilingual French	20	17	22	20	19	0	2	38	40	36
2017	Language requirement of position - Either English or French	11	14	20	19	35	1	1	26	54	1051

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	25	18	8	6	1	8	64	15	2905
2017	Language requirement of position - Unilingual English	41	23	15	6	6	1	9	70	13	3168
2017	Language requirement of position - Unilingual French	45	20	14	0	7	0	13	75	8	35
2017	Language requirement of position - Either English or French	39	23	14	8	7	1	8	68	16	1054

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	27	25	15	11	1	49	26	2895
2017	Language requirement of position - Unilingual English	19	26	24	15	16	1	45	31	3159
2017	Language requirement of position - Unilingual French	36	28	22	0	11	2	66	11	36
2017	Language requirement of position - Either English or French	20	26	21	15	17	1	46	32	1050

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	29	26	15	10	1	2	48	25	2891
2017	Language requirement of position - Unilingual English	17	27	24	17	13	1	1	45	30	3163
2017	Language requirement of position - Unilingual French	32	27	17	11	8	0	5	62	20	36
2017	Language requirement of position - Either English or French	20	25	22	17	13	1	2	46	31	1051

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	26	26	18	13	1	1	42	32	2890
2017	Language requirement of position - Unilingual English	15	26	23	19	16	1	1	41	35	3162
2017	Language requirement of position - Unilingual French	26	27	18	19	8	0	2	54	28	36
2017	Language requirement of position - Either English or French	19	23	22	18	16	1	2	43	35	1052

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	27	24	15	12	1	1	49	27	2896
2017	Language requirement of position - Unilingual English	20	27	21	17	14	1	1	48	31	3166
2017	Language requirement of position - Unilingual French	30	35	8	8	17	0	2	66	26	36
2017	Language requirement of position - Either English or French	22	26	22	14	14	0	2	49	29	1051

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	29	23	13	9	1	2	54	22	2891
2017	Language requirement of position - Unilingual English	22	28	22	15	12	1	1	50	27	3159
2017	Language requirement of position - Unilingual French	39	31	16	7	5	0	2	71	13	36
2017	Language requirement of position - Either English or French	24	29	20	14	11	1	2	54	25	1047

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	24	16	7	4	2	72	12	2912
2017	Language requirement of position - Unilingual English	40	27	15	9	7	1	68	16	3177
2017	Language requirement of position - Unilingual French	51	24	14	6	3	2	77	9	36
2017	Language requirement of position - Either English or French	38	28	17	8	7	2	67	16	1056

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	17	9	5	5	1	3	80	11	2903
2017	Language requirement of position - Unilingual English	57	18	9	7	6	1	2	77	13	3176
2017	Language requirement of position - Unilingual French	73	13	3	6	0	0	5	91	6	36
2017	Language requirement of position - Either English or French	56	18	10	7	7	1	2	76	14	1054

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	29	12	6	4	1	2	78	9	2907
2017	Language requirement of position - Unilingual English	43	33	13	6	4	0	1	77	10	3176
2017	Language requirement of position - Unilingual French	54	19	10	14	0	0	2	75	14	36
2017	Language requirement of position - Either English or French	45	31	12	6	4	1	1	78	10	1058

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	23	12	8	6	1	2	74	14	2909
2017	Language requirement of position - Unilingual English	44	24	13	9	9	0	1	69	18	3173
2017	Language requirement of position - Unilingual French	66	11	5	13	0	0	5	81	14	36
2017	Language requirement of position - Either English or French	42	24	13	10	9	1	1	67	19	1054

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	13	6	3	2	1	27	85	6	2903
2017	Language requirement of position - Unilingual English	47	11	5	2	1	0	32	86	6	3175
2017	Language requirement of position - Unilingual French	66	6	2	0	0	0	26	97	0	36
2017	Language requirement of position - Either English or French	52	10	3	2	1	1	31	91	4	1054

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	20	8	3	2	0	7	86	5	2891
2017	Language requirement of position - Unilingual English	51	25	10	4	2	1	6	82	7	3159
2017	Language requirement of position - Unilingual French	68	13	5	2	0	0	11	91	3	36
2017	Language requirement of position - Either English or French	50	24	12	5	3	0	6	78	9	1048

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	17	6	3	3	1	5	88	6	2910
2017	Language requirement of position - Unilingual English	61	20	7	3	4	1	4	85	8	3175
2017	Language requirement of position - Unilingual French	60	12	4	2	9	0	13	82	14	36
2017	Language requirement of position - Either English or French	60	21	7	3	4	1	4	84	8	1057

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	28	13	4	2	3	80	6	2907
2017	Language requirement of position - Unilingual English	44	32	13	5	3	3	79	8	3171
2017	Language requirement of position - Unilingual French	43	36	8	5	3	5	83	8	36
2017	Language requirement of position - Either English or French	45	32	12	4	3	3	80	8	1053

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	27	39	18	8	0	0	35	26	2911
2017	Language requirement of position - Unilingual English	9	26	39	16	9	0	0	35	26	3184
2017	Language requirement of position - Unilingual French	16	39	24	11	7	0	3	57	18	36
2017	Language requirement of position - Either English or French	11	28	35	16	9	1	0	40	25	1057

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	23	38	19	10	0	29	32	2907
2017	Language requirement of position - Unilingual English	13	24	39	17	6	0	23	38	3173
2017	Language requirement of position - Unilingual French	10	7	45	24	11	3	36	18	36
2017	Language requirement of position - Either English or French	13	22	37	19	8	1	27	35	1054

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	25	16	7	7	5	1	42	58	2911
2017	Language requirement of position - Unilingual English	35	28	17	6	6	7	1	38	62	3185
2017	Language requirement of position - Unilingual French	55	27	8	7	0	0	3	57	43	36
2017	Language requirement of position - Either English or French	33	27	16	8	7	8	1	36	64	1057

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	1573
2017	Language requirement of position - Unilingual English	20	1773
2017	Language requirement of position - Unilingual French	8	15
2017	Language requirement of position - Either English or French	26	603

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	1573
2017	Language requirement of position - Unilingual English	27	1773
2017	Language requirement of position - Unilingual French	51	15
2017	Language requirement of position - Either English or French	30	603

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	1573
2017	Language requirement of position - Unilingual English	25	1773
2017	Language requirement of position - Unilingual French	17	15
2017	Language requirement of position - Either English or French	25	603

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	57	1573
2017	Language requirement of position - Unilingual English	53	1773
2017	Language requirement of position - Unilingual French	13	15
2017	Language requirement of position - Either English or French	52	603

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	1573
2017	Language requirement of position - Unilingual English	5	1773
2017	Language requirement of position - Unilingual French	0	15
2017	Language requirement of position - Either English or French	6	603

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	1573
2017	Language requirement of position - Unilingual English	30	1773
2017	Language requirement of position - Unilingual French	43	15
2017	Language requirement of position - Either English or French	26	603

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	10	57	15	7	3	9	1530
2017	Language requirement of position - Unilingual English	9	60	15	7	2	7	1736
2017	Language requirement of position - Unilingual French	19	45	21	8	0	7	15
2017	Language requirement of position - Either English or French	10	56	18	6	3	7	576

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	19	17	16	26	2	12	31	49	1589
2017	Language requirement of position - Unilingual English	11	23	18	15	22	2	8	38	42	1791
2017	Language requirement of position - Unilingual French	29	28	14	0	15	7	7	66	17	15
2017	Language requirement of position - Either English or French	8	23	22	15	22	2	9	35	41	607

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	4	13	18	14	28	3	21	21	55	1583
2017	Language requirement of position - Unilingual English	6	15	18	13	24	5	20	28	49	1789
2017	Language requirement of position - Unilingual French	0	38	15	0	8	7	32	62	14	15
2017	Language requirement of position - Either English or French	5	18	21	15	24	4	14	28	46	606

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 108. What are the language requirements of your position?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.