2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	42	8	7	3	82	10	665
2017	3 to 10 years in the federal public service	21	41	14	13	11	62	24	2169
2017	11 to 20 years in the federal public service	22	41	13	12	11	64	23	2634
2017	More than 20 years in the federal public service	26	41	12	10	10	68	20	1606
2014	Less than 3 years in the federal public service	42	38	12	4	4	80	8	558
2014	3 to 10 years in the federal public service	22	44	14	11	9	66	20	3646
2014	11 to 20 years in the federal public service	24	43	13	11	9	68	20	2671
2014	More than 20 years in the federal public service	27	41	12	11	9	68	20	2261
2011	Less than 3 years in the federal public service	39	39	11	7	3	79	10	966
2011	3 to 10 years in the federal public service	25	41	14	12	8	66	20	4270
2011	11 to 20 years in the federal public service	29	41	12	11	8	70	19	2130
2011	More than 20 years in the federal public service	34	39	11	8	7	74	15	2628
2008	Less than 3 years in the federal public service	34	43	13	7	3	77	10	1427
2008	3 to 10 years in the federal public service	27	43	13	11	6	70	17	2973
2008	11 to 20 years in the federal public service	32	41	11	8	7	73	15	1933
2008	More than 20 years in the federal public service	34	40	11	8	6	74	15	2226

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	38	15	7	7	1	71	15	665
2017	3 to 10 years in the federal public service	13	29	17	17	23	0	43	40	2168
2017	11 to 20 years in the federal public service	13	28	16	19	23	0	42	43	2636
2017	More than 20 years in the federal public service	16	30	16	17	21	0	46	38	1608

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	33	8	4	1	87	5	660
2017	3 to 10 years in the federal public service	41	36	13	6	4	77	10	2163
2017	11 to 20 years in the federal public service	41	38	11	5	4	80	9	2621
2017	More than 20 years in the federal public service	50	32	9	5	3	82	8	1602
2014	Less than 3 years in the federal public service	65	27	5	2	1	92	3	558
2014	3 to 10 years in the federal public service	49	33	11	4	3	82	7	3644
2014	11 to 20 years in the federal public service	54	30	10	3	3	84	6	2668
2014	More than 20 years in the federal public service	56	28	9	3	3	84	7	2260
2011	Less than 3 years in the federal public service	56	32	8	2	1	89	3	967
2011	3 to 10 years in the federal public service	47	36	10	4	3	84	6	4275
2011	11 to 20 years in the federal public service	54	33	8	3	2	87	5	2133
2011	More than 20 years in the federal public service	59	29	8	3	2	87	5	2637

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	37	9	3	2	1	85	5	659
2017	3 to 10 years in the federal public service	26	41	15	11	7	0	67	18	2164
2017	11 to 20 years in the federal public service	25	42	16	9	7	0	68	16	2621
2017	More than 20 years in the federal public service	32	39	14	8	7	0	70	16	1589
2014	Less than 3 years in the federal public service	54	32	10	3	1	0	86	4	558
2014	3 to 10 years in the federal public service	30	42	14	7	7	0	73	14	3645
2014	11 to 20 years in the federal public service	33	40	14	8	6	0	72	13	2673
2014	More than 20 years in the federal public service	35	38	13	8	6	0	73	14	2260
2011	Less than 3 years in the federal public service	49	37	8	4	1	0	87	5	965
2011	3 to 10 years in the federal public service	33	43	11	8	4	0	76	13	4274
2011	11 to 20 years in the federal public service	35	42	11	8	4	0	78	12	2132
2011	More than 20 years in the federal public service	42	40	9	6	4	0	82	10	2634
2008	Less than 3 years in the federal public service	43	43	8	4	2	0	86	6	1436
2008	3 to 10 years in the federal public service	34	46	10	7	3	0	80	10	2983
2008	11 to 20 years in the federal public service	40	42	8	5	5	0	82	10	1948
2008	More than 20 years in the federal public service	41	42	7	6	4	0	83	10	2242

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	35	13	6	5	1	76	12	661
2017	3 to 10 years in the federal public service	14	27	20	18	20	0	41	38	2165
2017	11 to 20 years in the federal public service	10	23	21	21	25	1	33	45	2630
2017	More than 20 years in the federal public service	13	25	20	19	22	1	39	41	1609
2014	Less than 3 years in the federal public service	42	37	11	6	3	1	79	9	558
2014	3 to 10 years in the federal public service	16	32	20	17	14	1	49	31	3643
2014	11 to 20 years in the federal public service	14	28	20	19	18	1	42	37	2672
2014	More than 20 years in the federal public service	14	31	18	17	18	1	46	36	2261
2011	Less than 3 years in the federal public service	40	37	12	6	3	1	78	10	964
2011	3 to 10 years in the federal public service	17	34	22	14	11	1	52	26	4273
2011	11 to 20 years in the federal public service	17	32	22	16	12	1	50	28	2132
2011	More than 20 years in the federal public service	20	33	20	13	12	1	54	25	2631

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	37	12	8	4	1	76	12	663
2017	3 to 10 years in the federal public service	13	28	19	20	20	0	41	40	2166
2017	11 to 20 years in the federal public service	9	25	20	22	23	1	35	45	2630
2017	More than 20 years in the federal public service	13	27	18	20	22	0	40	42	1606
2014	Less than 3 years in the federal public service	39	36	12	8	4	0	76	12	558
2014	3 to 10 years in the federal public service	15	32	19	19	15	0	47	34	3644
2014	11 to 20 years in the federal public service	13	29	19	20	19	0	42	39	2673
2014	More than 20 years in the federal public service	14	30	17	19	19	0	45	38	2258
2011	Less than 3 years in the federal public service	37	39	12	7	3	1	77	10	964
2011	3 to 10 years in the federal public service	15	35	20	16	13	0	51	29	4260
2011	11 to 20 years in the federal public service	16	34	18	17	14	0	50	32	2129
2011	More than 20 years in the federal public service	19	36	17	15	12	0	55	27	2628
2008	Less than 3 years in the federal public service	32	40	15	10	3	0	72	13	1437
2008	3 to 10 years in the federal public service	17	37	18	17	11	0	54	28	2983
2008	11 to 20 years in the federal public service	16	38	16	15	14	0	54	30	1954
2008	More than 20 years in the federal public service	20	37	15	15	13	0	57	28	2240

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	24	13	13	9	6	1	62	23	664
2017	3 to 10 years in the federal public service	14	21	18	19	23	5	0	37	45	2165
2017	11 to 20 years in the federal public service	13	22	19	18	24	4	0	36	44	2629
2017	More than 20 years in the federal public service	19	26	19	14	19	3	1	46	34	1607
2014	Less than 3 years in the federal public service	34	26	18	11	6	6	1	64	18	558
2014	3 to 10 years in the federal public service	17	23	19	18	18	4	0	42	38	3645
2014	11 to 20 years in the federal public service	17	23	19	18	19	4	0	42	38	2672
2014	More than 20 years in the federal public service	22	25	19	14	15	3	1	49	31	2261
2011	Less than 3 years in the federal public service	34	26	17	11	7	4	1	63	19	964
2011	3 to 10 years in the federal public service	19	25	19	16	16	5	0	46	35	4267
2011	11 to 20 years in the federal public service	21	26	17	15	15	5	0	50	32	2132
2011	More than 20 years in the federal public service	28	29	17	12	10	3	1	59	23	2633
2008	Less than 3 years in the federal public service	26	28	19	14	8	5	0	57	23	1436
2008	3 to 10 years in the federal public service	19	27	19	17	13	5	1	48	32	2981
2008	11 to 20 years in the federal public service	21	30	17	15	11	4	0	54	27	1952
2008	More than 20 years in the federal public service	27	31	15	11	9	6	1	62	21	2241

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	31	10	4	4	4	2	80	9	664
2017	3 to 10 years in the federal public service	30	31	16	11	10	2	0	62	22	2167
2017	11 to 20 years in the federal public service	29	31	15	12	11	1	1	61	23	2629
2017	More than 20 years in the federal public service	29	33	16	11	9	2	1	64	20	1609
2014	Less than 3 years in the federal public service	48	30	11	5	3	2	1	80	9	559
2014	3 to 10 years in the federal public service	31	32	15	10	9	2	1	65	20	3646
2014	11 to 20 years in the federal public service	31	31	15	11	10	2	1	63	22	2670
2014	More than 20 years in the federal public service	31	33	15	9	9	2	1	66	19	2261
2011	Less than 3 years in the federal public service	44	32	12	5	4	2	1	79	9	967
2011	3 to 10 years in the federal public service	29	31	15	11	11	2	0	61	23	4273
2011	11 to 20 years in the federal public service	30	31	15	11	11	1	0	62	23	2127
2011	More than 20 years in the federal public service	33	31	14	10	9	2	1	66	19	2630
2008	Less than 3 years in the federal public service	37	34	12	9	4	4	0	74	14	1438
2008	3 to 10 years in the federal public service	28	28	15	12	12	4	1	60	25	2984
2008	11 to 20 years in the federal public service	30	29	16	11	10	2	0	61	22	1949
2008	More than 20 years in the federal public service	32	30	14	11	10	3	0	64	22	2244

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	30	12	7	4	2	1	76	12	664
2017	3 to 10 years in the federal public service	28	33	13	13	12	0	0	62	25	2166
2017	11 to 20 years in the federal public service	29	33	13	13	12	1	1	62	25	2628
2017	More than 20 years in the federal public service	28	35	13	13	10	1	0	63	24	1610
2014	Less than 3 years in the federal public service	45	30	10	8	5	1	1	77	13	559
2014	3 to 10 years in the federal public service	29	35	14	11	10	0	0	64	21	3645
2014	11 to 20 years in the federal public service	29	33	13	13	10	1	0	63	23	2670
2014	More than 20 years in the federal public service	30	35	13	13	9	0	0	65	22	2261
2011	Less than 3 years in the federal public service	39	35	12	7	4	1	0	76	12	963
2011	3 to 10 years in the federal public service	26	34	14	14	11	1	0	61	25	4269
2011	11 to 20 years in the federal public service	27	35	12	13	12	1	0	63	25	2123
2011	More than 20 years in the federal public service	31	35	11	11	11	0	0	67	22	2629
2008	Less than 3 years in the federal public service	35	33	15	10	6	1	0	69	17	1438
2008	3 to 10 years in the federal public service	26	32	14	14	13	1	1	59	27	2983
2008	11 to 20 years in the federal public service	28	33	13	13	12	1	0	61	26	1945
2008	More than 20 years in the federal public service	29	35	11	12	11	1	1	65	23	2242

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	29	10	6	4	1	1	79	11	662
2017	3 to 10 years in the federal public service	34	29	15	10	12	0	0	62	22	2170
2017	11 to 20 years in the federal public service	35	27	14	12	12	0	0	62	24	2624
2017	More than 20 years in the federal public service	36	30	13	10	10	0	0	66	20	1604
2014	Less than 3 years in the federal public service	48	31	8	7	5	1	0	80	12	559
2014	3 to 10 years in the federal public service	35	30	15	10	10	1	0	65	20	3644
2014	11 to 20 years in the federal public service	36	27	15	10	11	0	0	64	21	2669
2014	More than 20 years in the federal public service	37	30	14	9	10	0	0	68	19	2255

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	31	14	7	4	9	0	73	12	665
2017	3 to 10 years in the federal public service	12	25	19	15	22	7	1	40	39	2170
2017	11 to 20 years in the federal public service	10	23	20	18	23	5	0	36	44	2632
2017	More than 20 years in the federal public service	12	25	19	16	21	6	0	40	40	1612
2014	Less than 3 years in the federal public service	38	29	13	6	6	8	1	73	14	559
2014	3 to 10 years in the federal public service	14	27	18	15	19	7	0	44	37	3642
2014	11 to 20 years in the federal public service	13	26	19	16	21	5	0	41	38	2672
2014	More than 20 years in the federal public service	14	25	20	14	18	7	0	43	35	2259
2011	Less than 3 years in the federal public service	29	31	18	8	6	8	1	66	15	966
2011	3 to 10 years in the federal public service	14	25	19	16	19	6	0	42	38	4264
2011	11 to 20 years in the federal public service	13	26	19	15	20	6	0	42	38	2132
2011	More than 20 years in the federal public service	16	26	21	13	16	7	0	46	32	2625

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	31	13	11	7	5	0	68	19	665
2017	3 to 10 years in the federal public service	9	22	16	20	31	2	0	32	52	2170
2017	11 to 20 years in the federal public service	7	19	18	23	32	1	0	26	56	2632
2017	More than 20 years in the federal public service	10	21	16	21	30	2	0	31	52	1611
2014	Less than 3 years in the federal public service	33	26	17	10	9	4	1	62	20	559
2014	3 to 10 years in the federal public service	10	22	19	21	26	2	0	33	48	3643
2014	11 to 20 years in the federal public service	8	22	18	21	29	1	0	31	50	2673
2014	More than 20 years in the federal public service	11	22	18	22	25	2	0	34	48	2260
2011	Less than 3 years in the federal public service	29	32	17	9	8	4	0	64	18	964
2011	3 to 10 years in the federal public service	11	24	19	19	26	2	0	36	45	4264
2011	11 to 20 years in the federal public service	10	27	19	17	26	1	0	37	43	2129
2011	More than 20 years in the federal public service	12	26	19	19	21	3	0	39	41	2627
2008	Less than 3 years in the federal public service	24	34	16	13	8	4	0	61	22	1438
2008	3 to 10 years in the federal public service	13	26	18	16	23	3	0	41	40	2983
2008	11 to 20 years in the federal public service	12	27	17	19	22	2	0	40	42	1950
2008	More than 20 years in the federal public service	13	27	17	17	23	2	0	41	42	2240

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	28	17	12	8	9	1	60	21	663
2017	3 to 10 years in the federal public service	6	17	17	23	32	4	0	24	58	2167
2017	11 to 20 years in the federal public service	5	14	18	25	35	3	0	20	62	2630
2017	More than 20 years in the federal public service	5	18	17	25	31	4	0	24	58	1608
2014	Less than 3 years in the federal public service	24	26	17	16	11	6	0	53	29	558
2014	3 to 10 years in the federal public service	7	18	18	24	29	4	0	26	55	3642
2014	11 to 20 years in the federal public service	5	18	19	24	31	3	0	24	57	2672
2014	More than 20 years in the federal public service	6	19	18	25	28	3	0	26	55	2259
2011	Less than 3 years in the federal public service	20	30	21	12	7	9	0	55	21	962
2011	3 to 10 years in the federal public service	6	21	20	24	24	4	0	29	50	4272
2011	11 to 20 years in the federal public service	5	23	20	24	24	4	0	30	50	2130
2011	More than 20 years in the federal public service	7	25	21	23	20	5	0	33	45	2628
2008	Less than 3 years in the federal public service	15	27	21	19	10	7	1	46	31	1436
2008	3 to 10 years in the federal public service	7	22	18	24	24	5	0	31	50	2983
2008	11 to 20 years in the federal public service	5	22	18	28	23	3	0	28	53	1955
2008	More than 20 years in the federal public service	6	22	19	26	23	4	0	29	51	2241

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	24	16	11	13	9	0	56	27	665
2017	3 to 10 years in the federal public service	7	14	13	18	42	5	0	22	64	2168
2017	11 to 20 years in the federal public service	6	13	14	20	43	4	0	19	66	2633
2017	More than 20 years in the federal public service	7	15	16	19	38	4	0	23	59	1610
2014	Less than 3 years in the federal public service	27	22	17	11	15	8	0	52	29	559
2014	3 to 10 years in the federal public service	8	15	16	18	36	6	0	25	58	3645
2014	11 to 20 years in the federal public service	7	16	17	17	38	5	0	24	58	2671
2014	More than 20 years in the federal public service	9	18	17	20	31	5	0	29	54	2259
2011	Less than 3 years in the federal public service	22	28	17	13	11	9	0	55	27	966
2011	3 to 10 years in the federal public service	7	18	16	21	31	7	0	27	56	4273
2011	11 to 20 years in the federal public service	8	22	16	21	27	6	0	32	51	2131
2011	More than 20 years in the federal public service	10	24	19	17	24	7	0	36	44	2628
2008	Less than 3 years in the federal public service	15	25	17	15	16	11	1	46	34	1437
2008	3 to 10 years in the federal public service	7	19	16	20	30	8	0	28	54	2983
2008	11 to 20 years in the federal public service	6	20	17	21	29	6	0	29	53	1955
2008	More than 20 years in the federal public service	9	21	18	19	27	6	0	32	49	2242

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	33	13	12	7	6	1	65	21	664
2017	3 to 10 years in the federal public service	7	21	15	22	32	3	0	29	55	2169
2017	11 to 20 years in the federal public service	5	18	17	24	34	2	0	24	59	2627
2017	More than 20 years in the federal public service	6	22	17	21	31	2	0	29	54	1607
2014	Less than 3 years in the federal public service	24	32	17	13	10	3	0	58	24	559
2014	3 to 10 years in the federal public service	7	22	18	23	28	2	0	30	52	3643
2014	11 to 20 years in the federal public service	6	22	17	23	30	2	0	29	54	2672
2014	More than 20 years in the federal public service	8	25	17	24	24	2	0	33	49	2255
2011	Less than 3 years in the federal public service	22	35	18	12	7	5	0	60	20	963
2011	3 to 10 years in the federal public service	8	26	17	24	23	2	0	34	48	4265
2011	11 to 20 years in the federal public service	6	28	18	22	23	2	0	35	47	2130
2011	More than 20 years in the federal public service	9	31	17	21	20	3	0	41	42	2629
2008	Less than 3 years in the federal public service	19	36	18	17	8	3	0	56	26	1437
2008	3 to 10 years in the federal public service	9	28	16	25	20	2	0	38	45	2984
2008	11 to 20 years in the federal public service	7	29	16	25	21	2	0	37	47	1950
2008	More than 20 years in the federal public service	9	32	17	22	17	2	0	42	40	2243

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	39	13	10	7	0	0	70	17	665
2017	3 to 10 years in the federal public service	12	30	15	19	23	0	0	42	42	2165
2017	11 to 20 years in the federal public service	12	27	17	21	22	0	0	39	44	2634
2017	More than 20 years in the federal public service	14	31	17	19	19	0	0	45	38	1607
2014	Less than 3 years in the federal public service	30	34	17	12	6	1	0	64	18	558
2014	3 to 10 years in the federal public service	13	29	18	19	20	0	0	43	39	3644
2014	11 to 20 years in the federal public service	13	29	16	20	21	0	0	42	41	2672
2014	More than 20 years in the federal public service	15	32	16	19	19	0	0	46	38	2261
2011	Less than 3 years in the federal public service	26	39	18	10	7	1	1	65	17	964
2011	3 to 10 years in the federal public service	12	32	17	19	19	0	0	44	39	4273
2011	11 to 20 years in the federal public service	14	32	17	18	19	0	0	46	37	2129
2011	More than 20 years in the federal public service	16	35	15	16	17	0	0	52	33	2634

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	42	12	9	3	76	12	665
2017	3 to 10 years in the federal public service	16	39	17	17	11	55	27	2167
2017	11 to 20 years in the federal public service	17	37	17	18	12	53	30	2631
2017	More than 20 years in the federal public service	19	41	15	14	10	61	25	1608

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	20	14	16	14	19	2	45	38	664
2017	3 to 10 years in the federal public service	5	12	15	22	35	10	1	19	64	2170
2017	11 to 20 years in the federal public service	5	14	17	22	31	9	1	21	60	2636
2017	More than 20 years in the federal public service	7	19	17	24	23	8	2	29	52	1607
2014	Less than 3 years in the federal public service	17	16	17	18	14	17	1	40	39	558
2014	3 to 10 years in the federal public service	6	14	17	23	31	9	2	22	59	3641
2014	11 to 20 years in the federal public service	7	18	17	21	29	8	1	27	55	2673
2014	More than 20 years in the federal public service	9	20	20	19	23	8	1	32	46	2261

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	34	12	8	6	2	0	73	15	665
2017	3 to 10 years in the federal public service	25	34	14	14	13	1	0	59	26	2171
2017	11 to 20 years in the federal public service	25	34	15	14	12	0	0	60	26	2634
2017	More than 20 years in the federal public service	26	37	14	12	10	0	0	63	23	1612
2014	Less than 3 years in the federal public service	44	30	13	7	5	1	0	75	12	559
2014	3 to 10 years in the federal public service	26	36	14	12	10	1	0	63	23	3643
2014	11 to 20 years in the federal public service	28	33	15	13	11	0	0	61	24	2672
2014	More than 20 years in the federal public service	29	34	14	11	10	0	0	64	22	2260
2011	Less than 3 years in the federal public service	33	38	12	9	5	1	1	73	15	966
2011	3 to 10 years in the federal public service	23	33	13	16	14	1	0	57	29	4270
2011	11 to 20 years in the federal public service	25	35	13	14	12	0	0	60	27	2130
2011	More than 20 years in the federal public service	29	33	15	12	11	0	0	62	23	2633
2008	Less than 3 years in the federal public service	30	35	13	12	9	0	1	65	22	1438
2008	3 to 10 years in the federal public service	22	33	14	16	14	1	1	56	30	2982
2008	11 to 20 years in the federal public service	23	32	17	15	12	1	0	56	28	1948
2008	More than 20 years in the federal public service	24	35	15	13	12	1	1	60	26	2245

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	16	28	25	15	10	4	2	47	26	185
2017	11 to 20 years in the federal public service	17	32	19	17	11	1	2	51	29	543
2017	More than 20 years in the federal public service	19	39	15	15	9	1	2	60	25	458
2014	3 to 10 years in the federal public service	18	31	21	17	8	2	3	52	27	271
2014	11 to 20 years in the federal public service	24	32	15	14	10	2	3	59	25	599
2014	More than 20 years in the federal public service	24	40	14	12	7	1	2	66	20	655

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	32	13	10	7	3	1	68	18	663
2017	3 to 10 years in the federal public service	14	29	16	23	16	1	1	43	40	2170
2017	11 to 20 years in the federal public service	14	29	17	20	17	1	1	45	38	2623
2017	More than 20 years in the federal public service	15	33	15	19	15	1	1	49	35	1611
2014	Less than 3 years in the federal public service	31	40	11	12	4	2	1	72	16	558
2014	3 to 10 years in the federal public service	15	35	17	20	12	1	1	51	33	3644
2014	11 to 20 years in the federal public service	15	36	15	19	13	1	1	52	33	2672
2014	More than 20 years in the federal public service	17	38	15	17	11	1	1	56	29	2261
2011	Less than 3 years in the federal public service	29	37	15	11	5	3	0	68	16	967
2011	3 to 10 years in the federal public service	14	31	15	23	15	1	0	47	38	4276
2011	11 to 20 years in the federal public service	16	34	15	20	14	1	0	51	34	2132
2011	More than 20 years in the federal public service	19	36	14	17	12	2	1	56	29	2635
2008	Less than 3 years in the federal public service	25	37	14	16	7	1	1	63	23	1437
2008	3 to 10 years in the federal public service	15	31	15	21	16	2	0	46	38	2984
2008	11 to 20 years in the federal public service	16	34	14	20	14	2	1	52	34	1951
2008	More than 20 years in the federal public service	18	38	12	17	12	2	1	58	30	2246

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	22	15	11	6	14	3	61	21	665
2017	3 to 10 years in the federal public service	11	24	16	18	23	7	1	38	44	2169
2017	11 to 20 years in the federal public service	13	23	16	19	23	6	1	38	45	2635
2017	More than 20 years in the federal public service	14	24	17	18	19	6	2	41	40	1612
2014	Less than 3 years in the federal public service	29	28	14	9	4	14	2	67	16	557
2014	3 to 10 years in the federal public service	14	25	17	17	18	7	1	42	39	3644
2014	11 to 20 years in the federal public service	16	26	17	17	19	5	1	44	38	2672
2014	More than 20 years in the federal public service	17	27	18	15	16	5	2	48	33	2261
2011	Less than 3 years in the federal public service	29	25	16	11	6	12	1	63	19	967
2011	3 to 10 years in the federal public service	14	24	16	18	21	6	1	41	42	4274
2011	11 to 20 years in the federal public service	18	24	17	16	20	5	1	45	38	2129
2011	More than 20 years in the federal public service	21	25	17	15	17	5	1	49	33	2626
2008	Less than 3 years in the federal public service	26	29	13	13	9	9	1	61	24	1437
2008	3 to 10 years in the federal public service	15	25	18	17	17	7	1	44	37	2985
2008	11 to 20 years in the federal public service	18	26	16	17	16	6	1	48	35	1950
2008	More than 20 years in the federal public service	21	29	15	14	15	5	1	53	31	2244

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	38	13	14	7	0	66	22	664
2017	3 to 10 years in the federal public service	10	29	13	24	23	0	39	47	2169
2017	11 to 20 years in the federal public service	9	31	12	25	22	0	41	47	2631
2017	More than 20 years in the federal public service	13	34	13	21	18	0	47	40	1612
2014	Less than 3 years in the federal public service	21	36	15	18	9	1	58	27	558
2014	3 to 10 years in the federal public service	10	31	13	26	19	0	41	45	3646
2014	11 to 20 years in the federal public service	11	32	13	23	21	0	44	43	2669
2014	More than 20 years in the federal public service	14	34	14	20	18	0	48	37	2260
2011	Less than 3 years in the federal public service	22	38	12	15	9	2	62	25	967
2011	3 to 10 years in the federal public service	12	37	15	20	15	0	49	36	4274
2011	11 to 20 years in the federal public service	14	38	13	20	14	0	53	34	2128
2011	More than 20 years in the federal public service	19	41	15	14	10	1	60	25	2634
2008	Less than 3 years in the federal public service	18	40	15	17	10	0	58	28	1437
2008	3 to 10 years in the federal public service	14	37	14	20	14	1	52	34	2987
2008	11 to 20 years in the federal public service	15	41	13	19	12	0	56	31	1948
2008	More than 20 years in the federal public service	18	42	14	15	10	1	60	25	2241

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	39	8	6	3	0	83	9	664
2017	3 to 10 years in the federal public service	31	40	13	9	6	0	72	15	2166
2017	11 to 20 years in the federal public service	33	40	12	8	6	0	74	14	2630
2017	More than 20 years in the federal public service	38	37	12	8	5	0	75	13	1611
2014	Less than 3 years in the federal public service	45	39	7	5	3	1	85	8	558
2014	3 to 10 years in the federal public service	33	40	13	8	6	0	73	14	3644
2014	11 to 20 years in the federal public service	38	37	11	8	5	0	75	13	2673
2014	More than 20 years in the federal public service	39	37	11	8	5	0	76	13	2260
2011	Less than 3 years in the federal public service	43	35	12	8	2	0	78	10	967
2011	3 to 10 years in the federal public service	35	39	12	8	5	0	75	13	4264
2011	11 to 20 years in the federal public service	39	37	12	7	5	0	76	12	2129
2011	More than 20 years in the federal public service	43	35	11	6	5	0	78	10	2631
2008	Less than 3 years in the federal public service	35	43	11	7	3	0	78	11	1437
2008	3 to 10 years in the federal public service	31	44	12	8	5	0	76	13	2982
2008	11 to 20 years in the federal public service	36	42	11	7	5	0	78	11	1948
2008	More than 20 years in the federal public service	38	39	12	6	5	0	78	10	2245

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	39	7	4	4	85	8	665
2017	3 to 10 years in the federal public service	36	41	10	8	5	77	13	2166
2017	11 to 20 years in the federal public service	37	41	10	7	5	79	11	2627
2017	More than 20 years in the federal public service	41	37	10	6	6	79	12	1610
2014	Less than 3 years in the federal public service	48	34	8	7	3	83	10	558
2014	3 to 10 years in the federal public service	36	41	10	8	5	77	12	3643
2014	11 to 20 years in the federal public service	41	40	8	6	5	80	11	2673
2014	More than 20 years in the federal public service	43	38	7	7	5	80	12	2259
2011	Less than 3 years in the federal public service	40	40	10	6	3	80	10	963
2011	3 to 10 years in the federal public service	36	43	10	6	4	80	11	4276
2011	11 to 20 years in the federal public service	41	41	8	6	3	83	9	2128
2011	More than 20 years in the federal public service	43	40	8	5	4	83	9	2637
2008	Less than 3 years in the federal public service	34	45	10	7	4	79	10	1438
2008	3 to 10 years in the federal public service	35	45	9	6	4	81	10	2987
2008	11 to 20 years in the federal public service	39	44	8	5	4	83	9	1947
2008	More than 20 years in the federal public service	40	44	9	4	3	84	7	2243

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	30	14	12	8	6	1	63	22	662
2017	3 to 10 years in the federal public service	8	19	15	24	32	1	0	27	57	2170
2017	11 to 20 years in the federal public service	6	19	16	26	31	2	0	25	58	2630
2017	More than 20 years in the federal public service	6	21	19	24	26	2	0	28	52	1611
2014	Less than 3 years in the federal public service	22	29	16	13	8	10	2	58	24	557
2014	3 to 10 years in the federal public service	9	21	17	22	28	2	0	31	52	3643
2014	11 to 20 years in the federal public service	8	21	17	24	28	2	0	30	53	2672
2014	More than 20 years in the federal public service	9	24	20	21	23	2	0	34	46	2258
2011	Less than 3 years in the federal public service	22	33	16	15	9	5	1	58	25	966
2011	3 to 10 years in the federal public service	9	24	18	22	26	1	0	33	49	4272
2011	11 to 20 years in the federal public service	9	26	19	21	25	1	0	35	46	2133
2011	More than 20 years in the federal public service	11	27	21	19	19	1	0	40	39	2633
2008	Less than 3 years in the federal public service	18	32	20	16	10	4	0	52	27	1435
2008	3 to 10 years in the federal public service	12	27	19	21	19	1	0	40	41	2983
2008	11 to 20 years in the federal public service	10	30	19	21	20	1	0	40	41	1946
2008	More than 20 years in the federal public service	11	32	20	18	18	1	0	44	36	2243

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	27	14	10	10	8	9	59	24	662
2017	3 to 10 years in the federal public service	8	19	13	22	34	2	1	29	57	2171
2017	11 to 20 years in the federal public service	8	19	13	22	36	1	1	28	59	2628
2017	More than 20 years in the federal public service	9	18	17	20	33	2	3	28	55	1611
2014	Less than 3 years in the federal public service	21	24	16	11	13	9	6	53	29	558
2014	3 to 10 years in the federal public service	10	22	14	21	30	2	1	33	52	3642
2014	11 to 20 years in the federal public service	10	22	14	20	31	1	1	33	52	2673
2014	More than 20 years in the federal public service	10	21	17	19	30	1	3	32	51	2261
2011	Less than 3 years in the federal public service	19	32	18	13	10	5	1	55	25	964
2011	3 to 10 years in the federal public service	11	26	16	20	25	1	1	39	46	4274
2011	11 to 20 years in the federal public service	11	26	15	20	27	1	1	37	48	2125
2011	More than 20 years in the federal public service	11	26	16	19	25	1	3	38	45	2635
2008	Less than 3 years in the federal public service	23	41	14	12	5	3	2	67	19	1436
2008	3 to 10 years in the federal public service	17	36	14	16	14	1	0	55	30	2981
2008	11 to 20 years in the federal public service	13	34	14	19	18	1	0	48	38	1949
2008	More than 20 years in the federal public service	12	31	15	19	19	1	2	45	40	2240

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	34	15	13	8	1	1	64	21	660
2017	3 to 10 years in the federal public service	13	32	15	20	19	0	0	45	39	2160
2017	11 to 20 years in the federal public service	15	34	14	19	18	0	0	49	37	2622
2017	More than 20 years in the federal public service	18	36	13	16	16	0	0	54	33	1598
2014	Less than 3 years in the federal public service	19	37	19	13	9	1	1	58	23	558
2014	3 to 10 years in the federal public service	12	33	16	19	19	1	0	46	39	3647
2014	11 to 20 years in the federal public service	14	35	13	18	20	0	0	49	38	2673
2014	More than 20 years in the federal public service	16	35	14	17	17	0	0	51	35	2261
2011	Less than 3 years in the federal public service	24	35	20	10	8	1	2	60	19	966
2011	3 to 10 years in the federal public service	17	32	15	18	17	0	0	49	36	4268
2011	11 to 20 years in the federal public service	21	36	12	16	15	0	0	57	31	2127
2011	More than 20 years in the federal public service	25	37	12	13	13	0	0	62	26	2630

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	29	18	11	6	1	1	64	17	661
2017	3 to 10 years in the federal public service	17	28	18	18	18	0	0	45	37	2160
2017	11 to 20 years in the federal public service	18	30	17	18	18	0	0	48	36	2623
2017	More than 20 years in the federal public service	20	32	17	15	16	0	0	52	31	1599
2014	Less than 3 years in the federal public service	28	37	16	12	5	1	0	66	17	558
2014	3 to 10 years in the federal public service	17	31	19	16	18	0	0	48	33	3647
2014	11 to 20 years in the federal public service	19	32	16	15	18	0	0	51	34	2669
2014	More than 20 years in the federal public service	20	31	16	16	16	0	0	51	32	2258

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	36	13	8	4	1	1	75	12	659
2017	3 to 10 years in the federal public service	16	33	19	16	15	0	0	50	31	2160
2017	11 to 20 years in the federal public service	15	31	19	19	15	0	0	47	34	2622
2017	More than 20 years in the federal public service	20	32	18	17	13	0	0	52	30	1597
2014	Less than 3 years in the federal public service	34	40	13	8	3	1	0	76	11	558
2014	3 to 10 years in the federal public service	17	34	20	15	14	0	0	52	28	3643
2014	11 to 20 years in the federal public service	17	34	18	17	14	0	0	51	31	2670
2014	More than 20 years in the federal public service	20	34	18	15	13	0	0	54	29	2261
2011	Less than 3 years in the federal public service	41	37	13	5	2	2	1	80	7	966
2011	3 to 10 years in the federal public service	23	39	17	12	7	1	0	63	20	4261
2011	11 to 20 years in the federal public service	25	38	16	12	8	1	0	64	20	2126
2011	More than 20 years in the federal public service	29	38	15	10	7	0	0	68	17	2627

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	26	20	9	8	11	3	56	20	663
2017	3 to 10 years in the federal public service	8	24	24	19	21	4	0	33	42	2166
2017	11 to 20 years in the federal public service	7	25	23	22	20	3	0	33	43	2630
2017	More than 20 years in the federal public service	9	28	23	19	17	3	0	38	38	1609

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	32	13	7	6	1	1	74	13	664
2017	3 to 10 years in the federal public service	24	31	13	13	19	0	0	55	32	2167
2017	11 to 20 years in the federal public service	24	29	13	16	18	0	0	53	34	2631
2017	More than 20 years in the federal public service	27	33	13	12	14	0	0	60	27	1610
2014	Less than 3 years in the federal public service	39	32	13	9	6	1	1	72	15	557
2014	3 to 10 years in the federal public service	24	30	15	14	15	0	0	55	30	3644
2014	11 to 20 years in the federal public service	22	31	14	16	16	0	0	54	32	2673
2014	More than 20 years in the federal public service	25	33	14	14	13	0	1	59	27	2257
2011	Less than 3 years in the federal public service	38	35	14	6	5	1	1	75	11	967
2011	3 to 10 years in the federal public service	25	34	14	14	13	1	0	59	27	4275
2011	11 to 20 years in the federal public service	27	34	12	13	13	0	0	61	26	2126
2011	More than 20 years in the federal public service	31	35	12	11	10	0	1	67	21	2632

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	24	8	8	4	3	10	78	13	665
2017	3 to 10 years in the federal public service	36	24	10	9	13	1	6	65	24	2167
2017	11 to 20 years in the federal public service	30	26	10	12	15	1	7	59	30	2629
2017	More than 20 years in the federal public service	24	25	11	13	16	1	10	56	32	1610
2014	Less than 3 years in the federal public service	44	22	9	6	6	2	12	77	13	558
2014	3 to 10 years in the federal public service	36	26	9	11	12	1	5	66	24	3644
2014	11 to 20 years in the federal public service	31	26	10	13	14	1	5	60	29	2672
2014	More than 20 years in the federal public service	29	24	10	12	15	1	9	59	30	2260
2011	Less than 3 years in the federal public service	50	22	7	6	4	2	10	81	11	967
2011	3 to 10 years in the federal public service	39	27	7	11	10	1	5	70	22	4272
2011	11 to 20 years in the federal public service	34	25	8	13	12	1	6	64	27	2132
2011	More than 20 years in the federal public service	34	24	8	11	14	0	9	64	27	2633
2008	Less than 3 years in the federal public service	52	24	7	6	4	1	7	82	11	1434
2008	3 to 10 years in the federal public service	45	27	7	9	7	1	3	75	17	2981
2008	11 to 20 years in the federal public service	40	26	6	11	11	1	4	70	24	1948
2008	More than 20 years in the federal public service	38	26	7	11	11	0	6	69	23	2243

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	31	9	2	0	0	2	89	2	665
2017	3 to 10 years in the federal public service	38	35	16	6	3	0	2	75	9	2169
2017	11 to 20 years in the federal public service	33	35	18	8	5	0	2	69	13	2632
2017	More than 20 years in the federal public service	33	32	17	9	6	1	3	67	15	1614
2014	Less than 3 years in the federal public service	55	32	10	2	1	0	1	88	3	558
2014	3 to 10 years in the federal public service	36	34	18	6	5	0	1	71	11	3646
2014	11 to 20 years in the federal public service	26	34	22	10	6	0	2	62	15	2673
2014	More than 20 years in the federal public service	30	31	20	11	7	0	2	62	18	2261
2011	Less than 3 years in the federal public service	50	35	10	2	1	0	2	86	3	963
2011	3 to 10 years in the federal public service	35	37	17	6	3	0	2	73	10	4271
2011	11 to 20 years in the federal public service	29	33	20	9	6	0	2	64	15	2128
2011	More than 20 years in the federal public service	29	34	20	8	6	0	2	65	15	2630
2008	Less than 3 years in the federal public service	42	36	16	3	1	0	1	79	5	1433
2008	3 to 10 years in the federal public service	29	39	21	6	4	0	1	69	10	2986
2008	11 to 20 years in the federal public service	26	36	22	9	6	0	2	63	15	1947
2008	More than 20 years in the federal public service	26	37	21	9	5	0	1	64	14	2244

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	22	9	5	6	6	14	76	13	660
2017	3 to 10 years in the federal public service	30	20	11	7	18	3	11	58	30	2169
2017	11 to 20 years in the federal public service	34	22	10	9	16	2	8	62	27	2631
2017	More than 20 years in the federal public service	35	26	11	6	13	2	8	67	21	1611
2014	Less than 3 years in the federal public service	43	18	11	5	6	5	12	75	13	559
2014	3 to 10 years in the federal public service	33	21	10	7	15	4	10	63	25	3646
2014	11 to 20 years in the federal public service	37	23	9	6	15	2	8	66	23	2673
2014	More than 20 years in the federal public service	37	24	10	7	10	2	8	69	20	2260
2011	Less than 3 years in the federal public service	36	23	14	7	7	4	9	68	16	964
2011	3 to 10 years in the federal public service	29	24	11	10	19	2	6	57	31	4273
2011	11 to 20 years in the federal public service	33	27	9	8	15	2	5	65	26	2132
2011	More than 20 years in the federal public service	38	26	9	8	13	1	4	69	22	2633

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	28	40	32	664
2017	3 to 10 years in the federal public service	31	31	38	2166
2017	11 to 20 years in the federal public service	26	33	41	2634
2017	More than 20 years in the federal public service	31	38	30	1606
2014	Less than 3 years in the federal public service	25	42	33	558
2014	3 to 10 years in the federal public service	30	32	37	3646
2014	11 to 20 years in the federal public service	24	38	38	2670
2014	More than 20 years in the federal public service	27	41	32	2260
2011	Less than 3 years in the federal public service	29	43	28	966
2011	3 to 10 years in the federal public service	33	32	36	4280
2011	11 to 20 years in the federal public service	25	41	34	2133
2011	More than 20 years in the federal public service	28	44	28	2636

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	1	20	22	7	47	2	182
2017	3 to 10 years in the federal public service	1	31	47	13	2	7	681
2017	11 to 20 years in the federal public service	4	30	49	9	0	7	705
2017	More than 20 years in the federal public service	59	10	18	5	1	6	507
2014	Less than 3 years in the federal public service	1	34	22	17	9999	26	148
2014	3 to 10 years in the federal public service	1	46	36	10	9999	7	1131
2014	11 to 20 years in the federal public service	4	41	41	8	9999	7	669
2014	More than 20 years in the federal public service	49	21	16	6	9999	7	619
2011	Less than 3 years in the federal public service	1	41	31	13	9999	14	283
2011	3 to 10 years in the federal public service	1	52	33	8	9999	6	1412
2011	11 to 20 years in the federal public service	5	49	35	5	9999	6	527
2011	More than 20 years in the federal public service	60	19	13	4	9999	4	742

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	38	10	6	4	0	80	10	663
2017	3 to 10 years in the federal public service	23	38	15	12	11	1	62	23	2166
2017	11 to 20 years in the federal public service	23	39	15	12	11	1	63	23	2632
2017	More than 20 years in the federal public service	29	39	14	10	8	1	68	18	1606
2014	Less than 3 years in the federal public service	38	41	10	7	3	2	80	10	557
2014	3 to 10 years in the federal public service	24	39	16	11	9	1	63	21	3644
2014	11 to 20 years in the federal public service	26	37	16	11	9	1	64	20	2671
2014	More than 20 years in the federal public service	30	38	14	10	7	1	69	17	2260
2011	Less than 3 years in the federal public service	36	40	13	7	2	1	78	9	966
2011	3 to 10 years in the federal public service	22	40	17	11	10	1	62	21	4278
2011	11 to 20 years in the federal public service	26	42	13	10	7	1	69	17	2128
2011	More than 20 years in the federal public service	31	40	13	8	6	1	73	15	2636
2008	Less than 3 years in the federal public service	40	40	11	6	2	0	80	8	1430
2008	3 to 10 years in the federal public service	31	40	14	8	6	1	72	14	2983
2008	11 to 20 years in the federal public service	36	37	13	7	6	1	73	13	1949
2008	More than 20 years in the federal public service	36	38	13	6	6	1	75	12	2241

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	38	13	7	3	2	76	11	663
2017	3 to 10 years in the federal public service	14	34	20	17	15	1	48	32	2165
2017	11 to 20 years in the federal public service	11	34	21	18	15	1	45	33	2628
2017	More than 20 years in the federal public service	14	36	21	14	13	1	51	28	1609
2014	Less than 3 years in the federal public service	33	40	15	6	3	2	75	10	559
2014	3 to 10 years in the federal public service	16	37	21	13	11	1	54	25	3645
2014	11 to 20 years in the federal public service	16	38	20	13	11	1	55	25	2673
2014	More than 20 years in the federal public service	18	40	20	12	9	1	58	21	2261
2011	Less than 3 years in the federal public service	37	40	12	5	4	1	78	9	966
2011	3 to 10 years in the federal public service	20	40	18	13	8	1	60	21	4270
2011	11 to 20 years in the federal public service	19	42	17	12	8	1	62	20	2131
2011	More than 20 years in the federal public service	23	40	18	10	7	1	64	18	2631

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	16	32	22	16	4	5	42	23	665
2017	3 to 10 years in the federal public service	19	27	32	13	6	1	2	20	47	2161
2017	11 to 20 years in the federal public service	21	32	32	9	4	1	2	14	54	2623
2017	More than 20 years in the federal public service	22	31	31	10	3	1	2	14	55	1600
2014	Less than 3 years in the federal public service	7	17	33	23	13	3	4	39	26	557
2014	3 to 10 years in the federal public service	18	28	32	14	5	1	2	19	47	3644
2014	11 to 20 years in the federal public service	21	35	30	9	3	1	1	13	57	2670
2014	More than 20 years in the federal public service	20	35	32	8	3	1	2	12	56	2257
2011	Less than 3 years in the federal public service	6	18	30	23	17	2	4	42	26	962
2011	3 to 10 years in the federal public service	16	29	32	15	5	1	2	21	46	4264
2011	11 to 20 years in the federal public service	16	31	34	12	4	1	2	16	48	2126
2011	More than 20 years in the federal public service	18	32	32	11	4	0	2	16	51	2623
2008	Less than 3 years in the federal public service	6	19	34	24	13	2	2	38	26	1434
2008	3 to 10 years in the federal public service	12	27	35	17	6	1	1	24	40	2980
2008	11 to 20 years in the federal public service	14	29	37	14	4	0	1	19	44	1948
2008	More than 20 years in the federal public service	14	36	35	11	2	0	1	13	51	2234

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	13	24	23	21	7	4	50	23	664
2017	3 to 10 years in the federal public service	25	26	26	13	6	2	2	20	54	2160
2017	11 to 20 years in the federal public service	29	29	26	9	4	1	1	14	59	2623
2017	More than 20 years in the federal public service	28	31	25	9	4	1	3	13	60	1599
2014	Less than 3 years in the federal public service	9	16	25	21	20	5	4	45	27	557
2014	3 to 10 years in the federal public service	24	27	27	13	6	2	2	20	52	3644
2014	11 to 20 years in the federal public service	28	30	26	10	4	1	1	15	59	2668
2014	More than 20 years in the federal public service	26	31	26	10	4	1	2	15	59	2256
2011	Less than 3 years in the federal public service	8	14	21	22	25	6	5	52	24	964
2011	3 to 10 years in the federal public service	20	26	27	16	8	2	2	25	47	4267
2011	11 to 20 years in the federal public service	20	28	28	14	6	2	1	21	50	2123
2011	More than 20 years in the federal public service	21	27	28	13	6	1	3	20	50	2630
2008	Less than 3 years in the federal public service	9	20	26	23	17	2	3	43	30	1434
2008	3 to 10 years in the federal public service	19	26	27	17	8	2	1	26	47	2977
2008	11 to 20 years in the federal public service	20	26	31	15	6	1	2	21	47	1941
2008	More than 20 years in the federal public service	20	28	32	13	5	1	2	18	49	2233

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	14	27	21	16	6	6	43	27	660
2017	3 to 10 years in the federal public service	24	27	22	14	6	3	4	21	55	2164
2017	11 to 20 years in the federal public service	29	28	25	9	4	1	3	14	60	2629
2017	More than 20 years in the federal public service	32	27	23	10	4	1	3	14	62	1604
2014	Less than 3 years in the federal public service	11	18	24	21	15	5	5	40	33	555
2014	3 to 10 years in the federal public service	25	27	25	13	5	3	3	19	55	3639
2014	11 to 20 years in the federal public service	30	29	25	10	4	1	2	14	60	2667
2014	More than 20 years in the federal public service	31	28	25	9	4	1	2	13	61	2255
2011	Less than 3 years in the federal public service	9	18	25	20	18	5	6	42	30	963
2011	3 to 10 years in the federal public service	20	25	27	16	6	3	4	23	48	4261
2011	11 to 20 years in the federal public service	22	28	27	15	5	1	3	21	51	2120
2011	More than 20 years in the federal public service	22	27	27	14	5	1	3	20	51	2623
2008	Less than 3 years in the federal public service	12	17	30	22	13	3	4	37	31	1432
2008	3 to 10 years in the federal public service	18	25	27	17	6	2	3	25	46	2980
2008	11 to 20 years in the federal public service	20	25	29	16	5	1	3	22	47	1943
2008	More than 20 years in the federal public service	19	29	31	14	4	1	2	19	49	2233

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	4	14	31	35	4	10	76	8	657
2017	3 to 10 years in the federal public service	11	14	26	28	13	1	7	45	27	2150
2017	11 to 20 years in the federal public service	14	19	29	23	8	2	5	33	35	2619
2017	More than 20 years in the federal public service	17	21	30	19	6	1	5	27	41	1591
2014	Less than 3 years in the federal public service	3	4	21	31	29	5	7	68	9	555
2014	3 to 10 years in the federal public service	12	15	28	26	12	2	5	41	29	3633
2014	11 to 20 years in the federal public service	19	21	28	20	7	1	4	28	42	2664
2014	More than 20 years in the federal public service	20	23	31	16	6	1	3	22	45	2251
2011	Less than 3 years in the federal public service	3	7	19	28	31	2	9	66	12	964
2011	3 to 10 years in the federal public service	10	14	27	28	13	1	6	45	26	4258
2011	11 to 20 years in the federal public service	13	19	30	23	9	1	4	34	34	2122
2011	More than 20 years in the federal public service	14	21	31	20	8	1	4	30	37	2618
2008	Less than 3 years in the federal public service	3	8	19	36	26	1	6	67	12	1432
2008	3 to 10 years in the federal public service	8	13	28	29	14	1	6	47	23	2974
2008	11 to 20 years in the federal public service	11	17	32	25	9	1	4	37	29	1943
2008	More than 20 years in the federal public service	12	21	34	24	6	0	3	31	34	2228

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	13	22	24	22	5	6	52	24	658
2017	3 to 10 years in the federal public service	35	23	20	11	7	1	3	18	61	2162
2017	11 to 20 years in the federal public service	38	28	20	8	4	1	2	12	67	2626
2017	More than 20 years in the federal public service	39	26	22	7	4	1	2	11	66	1603
2014	Less than 3 years in the federal public service	10	16	22	22	19	4	5	46	29	554
2014	3 to 10 years in the federal public service	31	26	23	12	5	1	2	18	59	3643
2014	11 to 20 years in the federal public service	37	27	21	9	4	1	1	13	66	2668
2014	More than 20 years in the federal public service	35	30	21	7	4	1	2	11	67	2255
2011	Less than 3 years in the federal public service	10	13	25	21	21	4	6	46	26	961
2011	3 to 10 years in the federal public service	26	25	25	14	7	1	3	22	52	4268
2011	11 to 20 years in the federal public service	28	28	26	11	5	1	2	17	56	2127
2011	More than 20 years in the federal public service	26	29	26	11	5	1	3	16	57	2627
2008	Less than 3 years in the federal public service	10	15	23	26	21	2	4	50	26	1426
2008	3 to 10 years in the federal public service	19	25	27	17	9	1	3	27	45	2972
2008	11 to 20 years in the federal public service	23	27	30	13	5	0	2	19	51	1944
2008	More than 20 years in the federal public service	22	30	29	13	4	0	2	17	53	2234

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	12	18	22	24	11	7	56	23	657
2017	3 to 10 years in the federal public service	21	19	26	18	9	2	4	29	43	2159
2017	11 to 20 years in the federal public service	21	22	27	18	8	1	3	27	45	2625
2017	More than 20 years in the federal public service	21	23	26	18	7	1	4	26	46	1603
2014	Less than 3 years in the federal public service	6	11	18	25	24	10	6	59	20	556
2014	3 to 10 years in the federal public service	16	19	26	21	11	3	4	35	37	3641
2014	11 to 20 years in the federal public service	17	21	28	20	9	2	3	30	40	2665
2014	More than 20 years in the federal public service	17	20	28	21	9	1	4	31	40	2257
2011	Less than 3 years in the federal public service	6	13	19	20	24	9	9	53	23	962
2011	3 to 10 years in the federal public service	16	21	25	20	11	2	4	34	39	4257
2011	11 to 20 years in the federal public service	17	21	26	20	10	2	4	31	41	2120
2011	More than 20 years in the federal public service	16	21	28	19	9	1	4	30	40	2620
2008	Less than 3 years in the federal public service	16	19	22	20	16	4	4	39	37	1434
2008	3 to 10 years in the federal public service	26	26	22	14	7	2	2	22	55	2979
2008	11 to 20 years in the federal public service	24	27	26	14	6	1	3	20	52	1945
2008	More than 20 years in the federal public service	21	26	27	16	7	1	3	23	49	2235

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	15	25	20	19	7	7	45	26	662
2017	3 to 10 years in the federal public service	26	24	28	11	5	2	3	18	53	2163
2017	11 to 20 years in the federal public service	28	26	29	9	4	2	3	13	57	2623
2017	More than 20 years in the federal public service	26	28	28	9	4	2	3	14	57	1600
2014	Less than 3 years in the federal public service	12	15	26	19	16	6	6	39	31	556
2014	3 to 10 years in the federal public service	23	25	29	12	5	2	3	18	51	3642
2014	11 to 20 years in the federal public service	28	28	28	10	4	1	1	14	57	2668
2014	More than 20 years in the federal public service	28	26	28	9	4	1	3	14	57	2255

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	29	10	13	7	2	0	68	21	661
2017	3 to 10 years in the federal public service	26	28	13	15	17	1	0	55	32	2169
2017	11 to 20 years in the federal public service	26	29	12	15	16	1	0	56	32	2625
2017	More than 20 years in the federal public service	31	29	11	14	13	1	1	61	28	1609
2014	Less than 3 years in the federal public service	42	29	9	11	7	1	0	73	18	558
2014	3 to 10 years in the federal public service	31	30	13	13	12	1	0	61	25	3646
2014	11 to 20 years in the federal public service	33	28	11	14	13	1	0	62	27	2671
2014	More than 20 years in the federal public service	36	30	9	12	12	1	0	67	24	2259

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	39	11	9	3	1	76	13	665
2017	3 to 10 years in the federal public service	24	41	14	13	8	0	65	21	2167
2017	11 to 20 years in the federal public service	25	39	14	13	9	0	64	22	2635
2017	More than 20 years in the federal public service	27	41	12	12	8	0	68	20	1603
2014	Less than 3 years in the federal public service	42	38	8	9	3	0	80	12	558
2014	3 to 10 years in the federal public service	27	43	14	10	6	0	70	16	3640
2014	11 to 20 years in the federal public service	29	42	12	10	6	0	72	16	2671
2014	More than 20 years in the federal public service	32	42	10	10	6	0	74	17	2258

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	32	12	3	3	8	2	80	6	663
2017	3 to 10 years in the federal public service	21	33	22	8	10	5	1	58	19	2167
2017	11 to 20 years in the federal public service	20	32	24	8	9	5	1	56	19	2632
2017	More than 20 years in the federal public service	24	32	24	7	8	5	1	58	16	1605
2014	Less than 3 years in the federal public service	48	31	11	3	2	3	1	83	6	558
2014	3 to 10 years in the federal public service	31	33	19	5	6	5	1	68	12	3645
2014	11 to 20 years in the federal public service	30	33	19	7	6	5	1	67	14	2669
2014	More than 20 years in the federal public service	29	34	19	6	6	5	1	67	12	2257

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	37	8	5	4	2	1	83	8	663
2017	3 to 10 years in the federal public service	22	38	19	11	9	2	0	61	20	2166
2017	11 to 20 years in the federal public service	17	37	21	12	10	2	0	56	22	2630
2017	More than 20 years in the federal public service	20	38	21	10	9	3	0	59	19	1612
2014	Less than 3 years in the federal public service	47	35	10	3	3	2	0	84	6	559
2014	3 to 10 years in the federal public service	28	35	18	9	7	3	0	65	16	3646
2014	11 to 20 years in the federal public service	24	36	17	11	8	3	0	62	20	2671
2014	More than 20 years in the federal public service	26	36	19	8	7	3	0	65	15	2260
2011	Less than 3 years in the federal public service	40	40	11	3	3	3	0	82	7	962
2011	3 to 10 years in the federal public service	21	35	19	11	11	3	0	58	22	4269
2011	11 to 20 years in the federal public service	19	38	19	10	11	2	0	58	22	2127
2011	More than 20 years in the federal public service	21	37	19	10	9	3	0	59	21	2628

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	35	6	5	2	1	86	8	664
2017	3 to 10 years in the federal public service	23	38	16	12	11	0	61	23	2169
2017	11 to 20 years in the federal public service	19	36	17	14	14	0	55	28	2630
2017	More than 20 years in the federal public service	20	37	16	13	14	0	57	27	1612
2014	Less than 3 years in the federal public service	54	33	6	4	2	1	88	6	559
2014	3 to 10 years in the federal public service	29	37	13	11	9	0	67	20	3645
2014	11 to 20 years in the federal public service	25	34	16	13	12	0	59	25	2668
2014	More than 20 years in the federal public service	25	36	15	12	12	0	61	23	2261
2011	Less than 3 years in the federal public service	50	35	8	4	3	1	85	7	964
2011	3 to 10 years in the federal public service	25	39	16	10	9	0	64	20	4263
2011	11 to 20 years in the federal public service	23	40	15	10	12	0	63	22	2122
2011	More than 20 years in the federal public service	26	38	15	11	10	0	64	21	2616
2008	Less than 3 years in the federal public service	41	39	11	6	3	1	81	9	1434
2008	3 to 10 years in the federal public service	24	37	16	12	11	0	61	23	2985
2008	11 to 20 years in the federal public service	21	38	15	14	13	0	59	27	1953
2008	More than 20 years in the federal public service	22	39	13	12	13	0	62	25	2242

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	29	13	9	8	9	6	65	20	663
2017	3 to 10 years in the federal public service	15	27	17	16	18	3	3	45	37	2170
2017	11 to 20 years in the federal public service	16	26	19	16	19	3	2	44	36	2627
2017	More than 20 years in the federal public service	16	31	18	16	15	2	3	49	32	1611
2014	Less than 3 years in the federal public service	32	28	15	6	5	8	4	69	14	558
2014	3 to 10 years in the federal public service	22	29	18	13	12	4	3	54	27	3647
2014	11 to 20 years in the federal public service	21	31	16	15	13	2	2	54	29	2672
2014	More than 20 years in the federal public service	23	31	17	12	12	2	2	57	25	2260

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	39	11	4	2	2	82	7	663
2017	3 to 10 years in the federal public service	25	45	16	8	5	2	71	13	2165
2017	11 to 20 years in the federal public service	27	43	15	8	5	2	71	13	2625
2017	More than 20 years in the federal public service	29	43	15	7	5	2	73	12	1613
2014	Less than 3 years in the federal public service	47	37	10	2	1	2	86	4	558
2014	3 to 10 years in the federal public service	29	47	13	6	4	2	77	10	3641
2014	11 to 20 years in the federal public service	32	44	12	6	3	2	78	9	2673
2014	More than 20 years in the federal public service	34	43	11	6	3	2	79	9	2257
2011	Less than 3 years in the federal public service	39	39	12	5	2	3	81	7	961
2011	3 to 10 years in the federal public service	25	43	16	8	5	2	70	13	4269
2011	11 to 20 years in the federal public service	28	43	15	8	4	2	73	12	2127
2011	More than 20 years in the federal public service	30	41	15	8	4	2	73	12	2627

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	36	12	5	3	4	1	78	9	662
2017	3 to 10 years in the federal public service	23	39	15	11	8	3	1	64	20	2162
2017	11 to 20 years in the federal public service	23	39	14	11	10	2	0	64	21	2626
2017	More than 20 years in the federal public service	28	39	13	10	7	2	1	69	18	1610
2014	Less than 3 years in the federal public service	42	32	11	7	4	4	1	78	11	557
2014	3 to 10 years in the federal public service	26	39	14	11	7	3	1	67	19	3647
2014	11 to 20 years in the federal public service	29	38	12	10	8	2	1	68	19	2670
2014	More than 20 years in the federal public service	33	37	12	10	6	2	1	72	16	2260
2011	Less than 3 years in the federal public service	38	34	11	6	4	5	1	77	11	964
2011	3 to 10 years in the federal public service	26	36	15	11	9	3	1	64	21	4266
2011	11 to 20 years in the federal public service	30	38	12	10	8	3	1	70	18	2127
2011	More than 20 years in the federal public service	32	36	13	9	7	3	1	71	16	2619
2008	Less than 3 years in the federal public service	30	36	14	11	5	3	1	69	16	1434
2008	3 to 10 years in the federal public service	25	36	14	12	9	4	1	64	22	2984
2008	11 to 20 years in the federal public service	26	38	14	10	8	3	1	67	19	1950
2008	More than 20 years in the federal public service	31	36	14	7	8	4	1	70	16	2239

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	34	20	10	5	8	2	62	16	663
2017	3 to 10 years in the federal public service	13	31	22	16	13	4	1	46	31	2166
2017	11 to 20 years in the federal public service	14	31	23	15	13	3	1	47	29	2626
2017	More than 20 years in the federal public service	16	33	21	14	11	3	1	52	26	1610
2014	Less than 3 years in the federal public service	22	26	22	11	6	9	4	56	19	559
2014	3 to 10 years in the federal public service	13	30	24	15	11	5	1	46	28	3645
2014	11 to 20 years in the federal public service	17	30	23	13	11	4	1	50	26	2673
2014	More than 20 years in the federal public service	19	30	21	14	11	4	1	51	26	2261
2011	Less than 3 years in the federal public service	17	32	22	13	7	8	2	54	22	965
2011	3 to 10 years in the federal public service	11	32	23	16	12	5	1	45	30	4264
2011	11 to 20 years in the federal public service	14	33	21	15	12	4	1	49	28	2131
2011	More than 20 years in the federal public service	17	31	22	13	11	5	1	51	26	2624

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	25	15	10	8	11	5	60	21	662
2017	3 to 10 years in the federal public service	12	22	15	19	24	6	2	37	46	2166
2017	11 to 20 years in the federal public service	10	20	16	22	25	5	1	32	50	2627
2017	More than 20 years in the federal public service	14	23	18	17	21	4	2	40	41	1607
2014	Less than 3 years in the federal public service	21	24	15	10	10	15	4	57	25	558
2014	3 to 10 years in the federal public service	11	21	17	18	24	7	1	35	46	3646
2014	11 to 20 years in the federal public service	10	21	16	20	26	5	1	34	49	2672
2014	More than 20 years in the federal public service	15	25	16	17	21	5	2	42	41	2260
2011	Less than 3 years in the federal public service	20	24	17	12	9	15	4	53	26	966
2011	3 to 10 years in the federal public service	10	21	15	20	25	8	2	34	50	4274
2011	11 to 20 years in the federal public service	11	23	16	19	24	7	2	36	46	2129
2011	More than 20 years in the federal public service	15	24	19	17	18	6	2	42	38	2626

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	42	6	13	2	79	15	665
2017	3 to 10 years in the federal public service	15	44	7	20	14	59	34	2171
2017	11 to 20 years in the federal public service	14	42	8	21	14	57	35	2633
2017	More than 20 years in the federal public service	18	47	7	17	11	65	28	1610
2014	Less than 3 years in the federal public service	30	47	6	13	5	76	18	558
2014	3 to 10 years in the federal public service	18	43	8	20	11	61	31	3645
2014	11 to 20 years in the federal public service	16	45	8	20	11	62	31	2670
2014	More than 20 years in the federal public service	20	48	7	16	10	67	26	2261
2011	Less than 3 years in the federal public service	26	45	7	15	6	72	21	966
2011	3 to 10 years in the federal public service	15	44	7	22	12	59	34	4275
2011	11 to 20 years in the federal public service	17	49	5	19	10	65	29	2132
2011	More than 20 years in the federal public service	22	48	5	16	8	71	24	2634
2008	Less than 3 years in the federal public service	23	46	8	15	8	69	23	1437
2008	3 to 10 years in the federal public service	17	46	7	19	10	64	29	2984
2008	11 to 20 years in the federal public service	18	48	7	18	8	67	26	1947
2008	More than 20 years in the federal public service	25	49	6	14	7	74	21	2238

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	34	6	13	5	77	18	665
2017	3 to 10 years in the federal public service	22	33	11	20	15	55	35	2168
2017	11 to 20 years in the federal public service	23	33	10	18	16	56	34	2634
2017	More than 20 years in the federal public service	27	35	8	15	14	63	29	1606
2014	Less than 3 years in the federal public service	39	35	7	14	5	74	19	556
2014	3 to 10 years in the federal public service	26	32	10	18	15	57	33	3645
2014	11 to 20 years in the federal public service	25	36	9	16	14	61	30	2668
2014	More than 20 years in the federal public service	29	35	8	15	14	64	28	2260
2011	Less than 3 years in the federal public service	34	35	10	12	9	70	20	967
2011	3 to 10 years in the federal public service	23	34	11	16	15	58	31	4256
2011	11 to 20 years in the federal public service	27	34	10	15	14	61	29	2124
2011	More than 20 years in the federal public service	31	36	8	13	12	67	25	2621

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	36	7	7	4	82	10	664
2017	3 to 10 years in the federal public service	23	38	13	15	11	62	26	2160
2017	11 to 20 years in the federal public service	24	38	12	16	10	62	26	2620
2017	More than 20 years in the federal public service	30	40	9	12	8	70	20	1609
2014	Less than 3 years in the federal public service	42	36	10	8	3	78	12	558
2014	3 to 10 years in the federal public service	25	39	13	15	8	64	24	3641
2014	11 to 20 years in the federal public service	27	38	12	13	9	65	22	2669
2014	More than 20 years in the federal public service	34	38	11	11	6	72	17	2259

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	19	3	3	0	0	0	94	3	665
2017	3 to 10 years in the federal public service	62	25	5	4	2	1	1	89	6	2166
2017	11 to 20 years in the federal public service	60	26	7	4	2	1	1	87	6	2627
2017	More than 20 years in the federal public service	61	25	7	3	2	1	2	88	5	1604
2014	Less than 3 years in the federal public service	74	19	5	1	1	0	0	93	2	558
2014	3 to 10 years in the federal public service	63	24	6	4	2	1	1	88	6	3644
2014	11 to 20 years in the federal public service	59	27	6	4	2	0	1	88	6	2668
2014	More than 20 years in the federal public service	60	26	6	3	2	1	2	89	6	2261
2011	Less than 3 years in the federal public service	73	18	3	3	1	1	1	93	4	968
2011	3 to 10 years in the federal public service	64	23	5	4	2	1	1	89	6	4276
2011	11 to 20 years in the federal public service	62	23	6	3	2	1	1	88	5	2129
2011	More than 20 years in the federal public service	65	23	5	3	2	1	1	90	5	2635
2008	Less than 3 years in the federal public service	73	19	3	3	1	0	0	93	5	1435
2008	3 to 10 years in the federal public service	65	23	4	4	3	1	1	89	6	2980
2008	11 to 20 years in the federal public service	64	23	6	3	2	1	1	89	5	1946
2008	More than 20 years in the federal public service	65	24	5	3	2	1	1	91	5	2237

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	16	5	3	1	0	0	90	5	664
2017	3 to 10 years in the federal public service	62	21	6	5	4	0	1	85	9	2171
2017	11 to 20 years in the federal public service	59	22	7	7	4	0	1	82	12	2634
2017	More than 20 years in the federal public service	61	21	7	6	4	1	1	83	10	1611
2014	Less than 3 years in the federal public service	75	15	5	4	1	0	0	90	5	558
2014	3 to 10 years in the federal public service	61	20	7	6	4	0	1	82	11	3642
2014	11 to 20 years in the federal public service	59	22	7	7	5	0	1	82	11	2671
2014	More than 20 years in the federal public service	60	22	6	5	4	0	2	84	10	2260
2011	Less than 3 years in the federal public service	73	16	3	4	2	0	1	90	6	968
2011	3 to 10 years in the federal public service	64	20	5	6	3	0	1	85	9	4269
2011	11 to 20 years in the federal public service	63	19	6	6	4	0	1	83	11	2130
2011	More than 20 years in the federal public service	67	18	5	5	3	0	1	86	8	2636
2008	Less than 3 years in the federal public service	72	17	4	4	3	0	0	89	7	1434
2008	3 to 10 years in the federal public service	64	19	6	6	3	0	1	84	10	2982
2008	11 to 20 years in the federal public service	65	19	6	5	3	0	2	85	9	1946
2008	More than 20 years in the federal public service	66	19	5	5	3	0	2	87	8	2239

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	15	6	2	3	2	8	89	5	664
2017	3 to 10 years in the federal public service	64	15	8	4	3	1	5	84	8	2171
2017	11 to 20 years in the federal public service	64	16	8	4	4	0	4	84	8	2629
2017	More than 20 years in the federal public service	64	15	9	3	3	1	6	84	7	1613
2014	Less than 3 years in the federal public service	69	14	5	3	3	0	6	88	6	559
2014	3 to 10 years in the federal public service	66	16	6	3	4	1	4	86	7	3644
2014	11 to 20 years in the federal public service	65	16	6	4	4	0	4	86	9	2670
2014	More than 20 years in the federal public service	67	14	6	2	3	0	7	87	6	2260
2011	Less than 3 years in the federal public service	65	16	5	4	4	1	5	87	8	966
2011	3 to 10 years in the federal public service	65	15	7	4	4	1	4	85	8	4262
2011	11 to 20 years in the federal public service	64	15	7	4	4	1	6	84	8	2123
2011	More than 20 years in the federal public service	66	14	7	3	3	1	6	86	6	2629
2008	Less than 3 years in the federal public service	61	13	5	4	5	1	11	84	10	1438
2008	3 to 10 years in the federal public service	61	12	6	5	5	1	10	82	11	2987
2008	11 to 20 years in the federal public service	62	12	6	4	5	1	11	84	9	1949
2008	More than 20 years in the federal public service	64	13	6	3	3	1	11	86	7	2244

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	15	4	2	2	2	3	92	5	664
2017	3 to 10 years in the federal public service	73	13	5	2	3	0	3	90	5	2168
2017	11 to 20 years in the federal public service	71	14	6	3	3	0	3	88	6	2631
2017	More than 20 years in the federal public service	73	13	6	2	2	1	4	90	4	1608
2014	Less than 3 years in the federal public service	76	12	3	2	2	1	4	92	5	559
2014	3 to 10 years in the federal public service	75	12	5	2	3	0	3	90	4	3642
2014	11 to 20 years in the federal public service	73	12	5	2	3	0	4	89	5	2669
2014	More than 20 years in the federal public service	72	13	5	2	2	0	6	91	4	2260
2011	Less than 3 years in the federal public service	76	12	3	3	2	1	2	91	5	967
2011	3 to 10 years in the federal public service	72	12	6	2	4	1	4	88	6	4269
2011	11 to 20 years in the federal public service	70	12	7	2	3	0	5	87	6	2120
2011	More than 20 years in the federal public service	72	12	5	2	2	1	6	90	4	2628
2008	Less than 3 years in the federal public service	77	10	3	2	3	0	4	91	5	1437
2008	3 to 10 years in the federal public service	72	9	4	3	3	1	7	88	7	2983
2008	11 to 20 years in the federal public service	72	8	5	2	3	1	9	88	6	1946
2008	More than 20 years in the federal public service	74	9	3	2	3	1	8	91	5	2243

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	17	7	2	1	9	14	87	4	662
2017	3 to 10 years in the federal public service	53	18	10	4	4	4	8	81	8	2170
2017	11 to 20 years in the federal public service	53	19	10	6	3	2	6	79	10	2630
2017	More than 20 years in the federal public service	53	19	12	4	3	2	7	79	7	1610
2014	Less than 3 years in the federal public service	54	17	8	3	2	5	12	84	5	559
2014	3 to 10 years in the federal public service	52	20	10	4	3	3	9	81	8	3641
2014	11 to 20 years in the federal public service	53	19	11	5	3	2	7	79	9	2672
2014	More than 20 years in the federal public service	54	19	10	4	3	2	8	81	8	2257

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	20	4	2	1	4	3	93	3	664
2017	3 to 10 years in the federal public service	61	21	8	2	2	3	3	87	4	2169
2017	11 to 20 years in the federal public service	59	20	10	3	2	3	3	84	6	2627
2017	More than 20 years in the federal public service	59	19	11	3	2	2	4	84	5	1610
2014	Less than 3 years in the federal public service	66	16	6	2	1	5	5	90	3	558
2014	3 to 10 years in the federal public service	60	21	7	3	2	4	4	88	5	3641
2014	11 to 20 years in the federal public service	59	20	9	4	3	2	4	84	7	2673
2014	More than 20 years in the federal public service	58	19	9	2	2	3	6	85	5	2258
2011	Less than 3 years in the federal public service	68	16	6	2	1	3	4	90	3	965
2011	3 to 10 years in the federal public service	60	20	9	3	2	3	2	85	6	4257
2011	11 to 20 years in the federal public service	60	19	10	3	2	3	3	84	6	2129
2011	More than 20 years in the federal public service	61	20	8	2	1	3	4	87	4	2632
2008	Less than 3 years in the federal public service	68	17	6	3	2	3	1	89	5	1437
2008	3 to 10 years in the federal public service	61	19	7	3	2	3	3	86	6	2985
2008	11 to 20 years in the federal public service	60	19	9	3	2	3	4	85	5	1946
2008	More than 20 years in the federal public service	65	18	8	3	2	2	3	87	5	2243

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	11	89	664
2017	3 to 10 years in the federal public service	27	73	2166
2017	11 to 20 years in the federal public service	29	71	2628
2017	More than 20 years in the federal public service	27	73	1604
2014	Less than 3 years in the federal public service	11	89	556
2014	3 to 10 years in the federal public service	23	77	3637
2014	11 to 20 years in the federal public service	25	75	2671
2014	More than 20 years in the federal public service	23	77	2255

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	75	74
2017	3 to 10 years in the federal public service	61	575
2017	11 to 20 years in the federal public service	52	733
2017	More than 20 years in the federal public service	48	422
2014	Less than 3 years in the federal public service	77	58
2014	3 to 10 years in the federal public service	55	838
2014	11 to 20 years in the federal public service	50	668
2014	More than 20 years in the federal public service	48	507

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	43	74
2017	3 to 10 years in the federal public service	67	575
2017	11 to 20 years in the federal public service	72	733
2017	More than 20 years in the federal public service	65	422
2014	Less than 3 years in the federal public service	48	58
2014	3 to 10 years in the federal public service	66	838
2014	11 to 20 years in the federal public service	68	668
2014	More than 20 years in the federal public service	67	507

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	575
2017	11 to 20 years in the federal public service	9	733
2017	More than 20 years in the federal public service	14	422
2014	3 to 10 years in the federal public service	5	838
2014	11 to 20 years in the federal public service	8	668
2014	More than 20 years in the federal public service	9	507

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	74
2017	3 to 10 years in the federal public service	9	575
2017	11 to 20 years in the federal public service	6	733
2017	More than 20 years in the federal public service	3	422
2014	3 to 10 years in the federal public service	8	838
2014	11 to 20 years in the federal public service	5	668
2014	More than 20 years in the federal public service	3	507

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	575
2017	11 to 20 years in the federal public service	5	733
2017	More than 20 years in the federal public service	3	422
2014	3 to 10 years in the federal public service	3	838
2014	11 to 20 years in the federal public service	4	668
2014	More than 20 years in the federal public service	2	507

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	74
2017	3 to 10 years in the federal public service	25	575
2017	11 to 20 years in the federal public service	18	733
2017	More than 20 years in the federal public service	10	422
2014	Less than 3 years in the federal public service	26	58
2014	3 to 10 years in the federal public service	21	838
2014	11 to 20 years in the federal public service	19	668
2014	More than 20 years in the federal public service	10	507

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	2	575
2017	11 to 20 years in the federal public service	2	733
2017	More than 20 years in the federal public service	3	422
2014	3 to 10 years in the federal public service	3	838
2014	11 to 20 years in the federal public service	3	668
2014	More than 20 years in the federal public service	5	507

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	74
2017	3 to 10 years in the federal public service	42	575
2017	11 to 20 years in the federal public service	41	733
2017	More than 20 years in the federal public service	39	423
2014	Less than 3 years in the federal public service	22	58
2014	3 to 10 years in the federal public service	39	838
2014	11 to 20 years in the federal public service	42	668
2014	More than 20 years in the federal public service	37	507

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	74
2017	3 to 10 years in the federal public service	37	575
2017	11 to 20 years in the federal public service	40	733
2017	More than 20 years in the federal public service	40	423
2014	Less than 3 years in the federal public service	27	58
2014	3 to 10 years in the federal public service	34	838
2014	11 to 20 years in the federal public service	40	668
2014	More than 20 years in the federal public service	37	507

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	74
2017	3 to 10 years in the federal public service	47	575
2017	11 to 20 years in the federal public service	52	733
2017	More than 20 years in the federal public service	50	423
2014	Less than 3 years in the federal public service	45	58
2014	3 to 10 years in the federal public service	40	838
2014	11 to 20 years in the federal public service	50	668
2014	More than 20 years in the federal public service	46	507

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	48	74
2017	3 to 10 years in the federal public service	46	575
2017	11 to 20 years in the federal public service	42	733
2017	More than 20 years in the federal public service	45	423
2014	Less than 3 years in the federal public service	50	58
2014	3 to 10 years in the federal public service	45	838
2014	11 to 20 years in the federal public service	41	668
2014	More than 20 years in the federal public service	39	507

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	74
2017	3 to 10 years in the federal public service	30	575
2017	11 to 20 years in the federal public service	33	733
2017	More than 20 years in the federal public service	35	423
2014	Less than 3 years in the federal public service	14	58
2014	3 to 10 years in the federal public service	28	838
2014	11 to 20 years in the federal public service	30	668
2014	More than 20 years in the federal public service	33	507

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	64	74
2017	3 to 10 years in the federal public service	64	575
2017	11 to 20 years in the federal public service	59	733
2017	More than 20 years in the federal public service	55	423
2014	Less than 3 years in the federal public service	58	58
2014	3 to 10 years in the federal public service	67	838
2014	11 to 20 years in the federal public service	60	668
2014	More than 20 years in the federal public service	52	507

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	37	74
2017	3 to 10 years in the federal public service	43	575
2017	11 to 20 years in the federal public service	40	733
2017	More than 20 years in the federal public service	43	423
2014	Less than 3 years in the federal public service	38	58
2014	3 to 10 years in the federal public service	40	838
2014	11 to 20 years in the federal public service	35	668
2014	More than 20 years in the federal public service	38	507

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	575
2017	11 to 20 years in the federal public service	2	733
2017	More than 20 years in the federal public service	2	423
2014	3 to 10 years in the federal public service	2	838
2014	11 to 20 years in the federal public service	2	668
2014	More than 20 years in the federal public service	2	507

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	74
2017	3 to 10 years in the federal public service	17	575
2017	11 to 20 years in the federal public service	13	733
2017	More than 20 years in the federal public service	5	423
2014	Less than 3 years in the federal public service	14	58
2014	3 to 10 years in the federal public service	14	838
2014	11 to 20 years in the federal public service	11	668
2014	More than 20 years in the federal public service	7	507

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	74
2017	3 to 10 years in the federal public service	14	575
2017	11 to 20 years in the federal public service	13	733
2017	More than 20 years in the federal public service	15	423
2014	3 to 10 years in the federal public service	12	838
2014	11 to 20 years in the federal public service	15	668
2014	More than 20 years in the federal public service	13	507

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	74
2017	3 to 10 years in the federal public service	57	575
2017	11 to 20 years in the federal public service	61	733
2017	More than 20 years in the federal public service	53	423
2014	Less than 3 years in the federal public service	51	58
2014	3 to 10 years in the federal public service	55	838
2014	11 to 20 years in the federal public service	56	668
2014	More than 20 years in the federal public service	49	507

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	74
2017	3 to 10 years in the federal public service	32	575
2017	11 to 20 years in the federal public service	32	733
2017	More than 20 years in the federal public service	27	423
2014	Less than 3 years in the federal public service	23	58
2014	3 to 10 years in the federal public service	34	838
2014	11 to 20 years in the federal public service	32	668
2014	More than 20 years in the federal public service	29	507

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	74
2017	3 to 10 years in the federal public service	15	575
2017	11 to 20 years in the federal public service	14	733
2017	More than 20 years in the federal public service	15	423
2014	Less than 3 years in the federal public service	13	58
2014	3 to 10 years in the federal public service	16	838
2014	11 to 20 years in the federal public service	14	668
2014	More than 20 years in the federal public service	18	507

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	74
2017	3 to 10 years in the federal public service	46	575
2017	11 to 20 years in the federal public service	49	735
2017	More than 20 years in the federal public service	49	423
2014	Less than 3 years in the federal public service	48	58
2014	3 to 10 years in the federal public service	44	837
2014	11 to 20 years in the federal public service	47	667
2014	More than 20 years in the federal public service	48	507

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	74
2017	3 to 10 years in the federal public service	28	575
2017	11 to 20 years in the federal public service	30	735
2017	More than 20 years in the federal public service	26	423
2014	Less than 3 years in the federal public service	28	58
2014	3 to 10 years in the federal public service	31	837
2014	11 to 20 years in the federal public service	28	667
2014	More than 20 years in the federal public service	30	507

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	575
2017	11 to 20 years in the federal public service	7	735
2017	More than 20 years in the federal public service	7	423
2014	3 to 10 years in the federal public service	7	837
2014	11 to 20 years in the federal public service	6	667
2014	More than 20 years in the federal public service	10	507

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	74
2017	3 to 10 years in the federal public service	23	575
2017	11 to 20 years in the federal public service	24	735
2017	More than 20 years in the federal public service	23	423
2014	Less than 3 years in the federal public service	15	58
2014	3 to 10 years in the federal public service	25	837
2014	11 to 20 years in the federal public service	23	667
2014	More than 20 years in the federal public service	22	507

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	7	74
2017	3 to 10 years in the federal public service	7	575
2017	11 to 20 years in the federal public service	10	735
2017	More than 20 years in the federal public service	9	423
2014	3 to 10 years in the federal public service	9	837
2014	11 to 20 years in the federal public service	11	667
2014	More than 20 years in the federal public service	12	507

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	575
2017	11 to 20 years in the federal public service	11	735
2017	More than 20 years in the federal public service	14	423
2014	3 to 10 years in the federal public service	11	837
2014	11 to 20 years in the federal public service	11	667
2014	More than 20 years in the federal public service	15	507

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	74
2017	3 to 10 years in the federal public service	17	575
2017	11 to 20 years in the federal public service	15	735
2017	More than 20 years in the federal public service	16	423
2014	Less than 3 years in the federal public service	13	58
2014	3 to 10 years in the federal public service	19	837
2014	11 to 20 years in the federal public service	15	667
2014	More than 20 years in the federal public service	16	507

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	6	74
2017	3 to 10 years in the federal public service	10	575
2017	11 to 20 years in the federal public service	11	735
2017	More than 20 years in the federal public service	12	423
2014	3 to 10 years in the federal public service	11	837
2014	11 to 20 years in the federal public service	10	667
2014	More than 20 years in the federal public service	17	507

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	37	74
2017	3 to 10 years in the federal public service	29	575
2017	11 to 20 years in the federal public service	26	735
2017	More than 20 years in the federal public service	23	423
2014	Less than 3 years in the federal public service	40	58
2014	3 to 10 years in the federal public service	29	837
2014	11 to 20 years in the federal public service	28	667
2014	More than 20 years in the federal public service	22	507

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	73
2017	3 to 10 years in the federal public service	13	505
2017	11 to 20 years in the federal public service	10	653
2017	More than 20 years in the federal public service	9	366
2014	Less than 3 years in the federal public service	14	56
2014	3 to 10 years in the federal public service	11	746
2014	11 to 20 years in the federal public service	10	594
2014	More than 20 years in the federal public service	9	435

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	73
2017	3 to 10 years in the federal public service	21	505
2017	11 to 20 years in the federal public service	13	653
2017	More than 20 years in the federal public service	10	366
2014	Less than 3 years in the federal public service	29	56
2014	3 to 10 years in the federal public service	17	746
2014	11 to 20 years in the federal public service	13	594
2014	More than 20 years in the federal public service	9	435

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	73
2017	3 to 10 years in the federal public service	12	505
2017	11 to 20 years in the federal public service	10	653
2017	More than 20 years in the federal public service	6	366
2014	Less than 3 years in the federal public service	19	56
2014	3 to 10 years in the federal public service	12	746
2014	11 to 20 years in the federal public service	10	594
2014	More than 20 years in the federal public service	11	435

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	7	73
2017	3 to 10 years in the federal public service	7	505
2017	11 to 20 years in the federal public service	8	653
2017	More than 20 years in the federal public service	6	366
2014	3 to 10 years in the federal public service	9	746
2014	11 to 20 years in the federal public service	7	594
2014	More than 20 years in the federal public service	6	435

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	73
2017	3 to 10 years in the federal public service	7	505
2017	11 to 20 years in the federal public service	7	653
2017	More than 20 years in the federal public service	6	366
2014	Less than 3 years in the federal public service	11	56
2014	3 to 10 years in the federal public service	8	746
2014	11 to 20 years in the federal public service	6	594
2014	More than 20 years in the federal public service	8	435

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	505
2017	11 to 20 years in the federal public service	9	653
2017	More than 20 years in the federal public service	9	366
2014	Less than 3 years in the federal public service	8	56
2014	3 to 10 years in the federal public service	11	746
2014	11 to 20 years in the federal public service	9	594
2014	More than 20 years in the federal public service	10	435

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	505
2017	11 to 20 years in the federal public service	9	653
2017	More than 20 years in the federal public service	9	366
2014	Less than 3 years in the federal public service	9	56
2014	3 to 10 years in the federal public service	12	746
2014	11 to 20 years in the federal public service	8	594
2014	More than 20 years in the federal public service	9	435

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	73
2017	3 to 10 years in the federal public service	13	505
2017	11 to 20 years in the federal public service	8	653
2017	More than 20 years in the federal public service	7	366
2014	Less than 3 years in the federal public service	15	56
2014	3 to 10 years in the federal public service	10	746
2014	11 to 20 years in the federal public service	8	594
2014	More than 20 years in the federal public service	5	435

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	73
2017	3 to 10 years in the federal public service	11	505
2017	11 to 20 years in the federal public service	11	653
2017	More than 20 years in the federal public service	10	366
2014	3 to 10 years in the federal public service	10	746
2014	11 to 20 years in the federal public service	11	594
2014	More than 20 years in the federal public service	11	435

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	73
2017	3 to 10 years in the federal public service	32	505
2017	11 to 20 years in the federal public service	33	653
2017	More than 20 years in the federal public service	26	366
2014	Less than 3 years in the federal public service	39	56
2014	3 to 10 years in the federal public service	31	746
2014	11 to 20 years in the federal public service	29	594
2014	More than 20 years in the federal public service	23	435

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	73
2017	3 to 10 years in the federal public service	11	505
2017	11 to 20 years in the federal public service	10	653
2017	More than 20 years in the federal public service	10	366
2014	Less than 3 years in the federal public service	12	56
2014	3 to 10 years in the federal public service	11	746
2014	11 to 20 years in the federal public service	8	594
2014	More than 20 years in the federal public service	8	435

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	43	73
2017	3 to 10 years in the federal public service	51	505
2017	11 to 20 years in the federal public service	54	653
2017	More than 20 years in the federal public service	45	366
2014	Less than 3 years in the federal public service	56	56
2014	3 to 10 years in the federal public service	52	746
2014	11 to 20 years in the federal public service	49	594
2014	More than 20 years in the federal public service	41	435

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	73
2017	3 to 10 years in the federal public service	1	505
2017	11 to 20 years in the federal public service	1	653
2017	More than 20 years in the federal public service	2	366
2014	3 to 10 years in the federal public service	1	746
2014	11 to 20 years in the federal public service	1	594
2014	More than 20 years in the federal public service	1	435

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	73
2017	3 to 10 years in the federal public service	62	505
2017	11 to 20 years in the federal public service	60	653
2017	More than 20 years in the federal public service	59	366
2014	Less than 3 years in the federal public service	49	56
2014	3 to 10 years in the federal public service	60	746
2014	11 to 20 years in the federal public service	63	594
2014	More than 20 years in the federal public service	55	435

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	1	505
2017	11 to 20 years in the federal public service	2	653
2017	More than 20 years in the federal public service	2	366

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	73
2017	3 to 10 years in the federal public service	14	505
2017	11 to 20 years in the federal public service	13	653
2017	More than 20 years in the federal public service	17	366
2014	Less than 3 years in the federal public service	9	56
2014	3 to 10 years in the federal public service	11	746
2014	11 to 20 years in the federal public service	13	594
2014	More than 20 years in the federal public service	20	435

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	99	1	74
2017	3 to 10 years in the federal public service	97	3	574
2017	11 to 20 years in the federal public service	98	2	735
2017	More than 20 years in the federal public service	99	1	423

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	17	14	4	3	29	11	64	12	665
2017	3 to 10 years in the federal public service	8	14	21	13	17	19	7	31	41	2168
2017	11 to 20 years in the federal public service	8	15	24	11	20	18	4	29	40	2635
2017	More than 20 years in the federal public service	11	19	26	11	16	14	3	35	33	1612
2014	Less than 3 years in the federal public service	21	14	16	4	4	28	13	59	13	558
2014	3 to 10 years in the federal public service	10	14	21	10	13	24	8	35	34	3643
2014	11 to 20 years in the federal public service	9	17	24	11	15	20	5	34	34	2669
2014	More than 20 years in the federal public service	12	20	24	10	13	18	3	40	30	2260

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	27	15	5	3	13	3	72	10	664
2017	3 to 10 years in the federal public service	13	26	23	14	14	8	1	43	32	2168
2017	11 to 20 years in the federal public service	12	25	24	13	17	8	1	41	33	2630
2017	More than 20 years in the federal public service	16	30	22	11	14	6	1	49	28	1607
2014	Less than 3 years in the federal public service	30	24	18	5	3	16	3	67	10	558
2014	3 to 10 years in the federal public service	15	25	23	11	11	14	2	47	26	3643
2014	11 to 20 years in the federal public service	14	26	24	12	12	11	1	45	28	2671
2014	More than 20 years in the federal public service	17	29	23	10	12	8	0	51	24	2258
2011	Less than 3 years in the federal public service	36	34	16	5	2	7	0	75	8	966
2011	3 to 10 years in the federal public service	19	35	21	11	8	6	0	57	20	4272
2011	11 to 20 years in the federal public service	20	38	19	10	8	5	0	61	20	2130
2011	More than 20 years in the federal public service	25	37	18	9	7	4	0	64	17	2630

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	5	95	664
2017	3 to 10 years in the federal public service	14	86	2163
2017	11 to 20 years in the federal public service	16	84	2629
2017	More than 20 years in the federal public service	14	86	1609
2014	Less than 3 years in the federal public service	5	95	557
2014	3 to 10 years in the federal public service	12	88	3641
2014	11 to 20 years in the federal public service	14	86	2666
2014	More than 20 years in the federal public service	12	88	2254

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	61	31
2017	3 to 10 years in the federal public service	46	298
2017	11 to 20 years in the federal public service	38	413
2017	More than 20 years in the federal public service	34	212
2014	Less than 3 years in the federal public service	53	28
2014	3 to 10 years in the federal public service	35	439
2014	11 to 20 years in the federal public service	30	354
2014	More than 20 years in the federal public service	34	267

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	45	31
2017	3 to 10 years in the federal public service	80	298
2017	11 to 20 years in the federal public service	86	413
2017	More than 20 years in the federal public service	88	212
2014	Less than 3 years in the federal public service	65	28
2014	3 to 10 years in the federal public service	83	439
2014	11 to 20 years in the federal public service	86	354
2014	More than 20 years in the federal public service	84	267

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	298
2017	11 to 20 years in the federal public service	3	413
2017	More than 20 years in the federal public service	4	212
2014	3 to 10 years in the federal public service	3	439
2014	11 to 20 years in the federal public service	3	354

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	298
2017	11 to 20 years in the federal public service	3	413
2017	More than 20 years in the federal public service	3	212
2014	3 to 10 years in the federal public service	5	439
2014	11 to 20 years in the federal public service	3	354

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	298
2017	11 to 20 years in the federal public service	5	413
2017	More than 20 years in the federal public service	4	212
2014	3 to 10 years in the federal public service	6	439
2014	11 to 20 years in the federal public service	4	354
2014	More than 20 years in the federal public service	4	267

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	31
2017	3 to 10 years in the federal public service	20	298
2017	11 to 20 years in the federal public service	15	413
2017	More than 20 years in the federal public service	7	212
2014	Less than 3 years in the federal public service	26	28
2014	3 to 10 years in the federal public service	17	439
2014	11 to 20 years in the federal public service	10	354
2014	More than 20 years in the federal public service	9	267

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	298
2017	11 to 20 years in the federal public service	4	413
2017	More than 20 years in the federal public service	3	212
2014	3 to 10 years in the federal public service	8	439
2014	11 to 20 years in the federal public service	8	354
2014	More than 20 years in the federal public service	11	267

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	31
2017	3 to 10 years in the federal public service	23	298
2017	11 to 20 years in the federal public service	20	412
2017	More than 20 years in the federal public service	15	215
2014	Less than 3 years in the federal public service	25	28
2014	3 to 10 years in the federal public service	18	440
2014	11 to 20 years in the federal public service	15	354
2014	More than 20 years in the federal public service	12	266

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	31
2017	3 to 10 years in the federal public service	21	298
2017	11 to 20 years in the federal public service	16	412
2017	More than 20 years in the federal public service	13	215
2014	Less than 3 years in the federal public service	19	28
2014	3 to 10 years in the federal public service	17	440
2014	11 to 20 years in the federal public service	13	354
2014	More than 20 years in the federal public service	12	266

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	298
2017	11 to 20 years in the federal public service	13	412
2017	More than 20 years in the federal public service	4	215
2014	3 to 10 years in the federal public service	10	440
2014	11 to 20 years in the federal public service	9	354
2014	More than 20 years in the federal public service	7	266

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	298
2017	11 to 20 years in the federal public service	5	412
2017	More than 20 years in the federal public service	3	215
2014	3 to 10 years in the federal public service	6	440
2014	11 to 20 years in the federal public service	4	354
2014	More than 20 years in the federal public service	4	266

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	298
2017	11 to 20 years in the federal public service	18	412
2017	More than 20 years in the federal public service	40	215
2014	Less than 3 years in the federal public service	27	28
2014	3 to 10 years in the federal public service	18	440
2014	11 to 20 years in the federal public service	19	354
2014	More than 20 years in the federal public service	36	266

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	31
2017	3 to 10 years in the federal public service	34	298
2017	11 to 20 years in the federal public service	39	412
2017	More than 20 years in the federal public service	23	215
2014	Less than 3 years in the federal public service	22	28
2014	3 to 10 years in the federal public service	33	440
2014	11 to 20 years in the federal public service	26	354
2014	More than 20 years in the federal public service	16	266

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	298
2017	11 to 20 years in the federal public service	2	412
2017	More than 20 years in the federal public service	4	215
2014	3 to 10 years in the federal public service	4	440
2014	11 to 20 years in the federal public service	4	354
2014	More than 20 years in the federal public service	3	266

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	2	215

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	298
2017	11 to 20 years in the federal public service	14	412
2017	More than 20 years in the federal public service	6	215
2014	3 to 10 years in the federal public service	13	440
2014	11 to 20 years in the federal public service	11	354
2014	More than 20 years in the federal public service	6	266

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	31
2017	3 to 10 years in the federal public service	25	298
2017	11 to 20 years in the federal public service	31	412
2017	More than 20 years in the federal public service	16	215
2014	3 to 10 years in the federal public service	27	440
2014	11 to 20 years in the federal public service	31	354
2014	More than 20 years in the federal public service	11	266

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	298
2017	11 to 20 years in the federal public service	18	412
2017	More than 20 years in the federal public service	24	215
2014	3 to 10 years in the federal public service	12	440
2014	11 to 20 years in the federal public service	22	354
2014	More than 20 years in the federal public service	29	266

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	31
2014	Less than 3 years in the federal public service	0	28

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	31
2017	3 to 10 years in the federal public service	18	298
2017	11 to 20 years in the federal public service	17	412
2017	More than 20 years in the federal public service	18	215
2014	Less than 3 years in the federal public service	26	28
2014	3 to 10 years in the federal public service	25	440
2014	11 to 20 years in the federal public service	27	354
2014	More than 20 years in the federal public service	30	266

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	31
2017	3 to 10 years in the federal public service	28	297
2017	11 to 20 years in the federal public service	30	414
2017	More than 20 years in the federal public service	33	215
2014	Less than 3 years in the federal public service	26	28
2014	3 to 10 years in the federal public service	32	440
2014	11 to 20 years in the federal public service	33	354
2014	More than 20 years in the federal public service	34	266

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	297
2017	11 to 20 years in the federal public service	17	414
2017	More than 20 years in the federal public service	16	215
2014	3 to 10 years in the federal public service	15	440
2014	11 to 20 years in the federal public service	14	354
2014	More than 20 years in the federal public service	16	266

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	297
2017	11 to 20 years in the federal public service	5	414
2017	More than 20 years in the federal public service	5	215
2014	3 to 10 years in the federal public service	5	440
2014	11 to 20 years in the federal public service	5	354
2014	More than 20 years in the federal public service	8	266

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	31
2017	3 to 10 years in the federal public service	21	297
2017	11 to 20 years in the federal public service	24	414
2017	More than 20 years in the federal public service	23	215
2014	Less than 3 years in the federal public service	23	28
2014	3 to 10 years in the federal public service	23	440
2014	11 to 20 years in the federal public service	24	354
2014	More than 20 years in the federal public service	24	266

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	3	297
2017	11 to 20 years in the federal public service	5	414
2017	More than 20 years in the federal public service	7	215
2014	3 to 10 years in the federal public service	5	440
2014	11 to 20 years in the federal public service	5	354
2014	More than 20 years in the federal public service	6	266

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	297
2017	11 to 20 years in the federal public service	9	414
2017	More than 20 years in the federal public service	11	215
2014	3 to 10 years in the federal public service	10	440
2014	11 to 20 years in the federal public service	11	354
2014	More than 20 years in the federal public service	16	266

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	297
2017	11 to 20 years in the federal public service	6	414
2017	More than 20 years in the federal public service	8	215
2014	Less than 3 years in the federal public service	0	28
2014	3 to 10 years in the federal public service	11	440
2014	11 to 20 years in the federal public service	10	354
2014	More than 20 years in the federal public service	10	266

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	297
2017	11 to 20 years in the federal public service	9	414
2017	More than 20 years in the federal public service	10	215
2014	3 to 10 years in the federal public service	9	440
2014	11 to 20 years in the federal public service	10	354
2014	More than 20 years in the federal public service	18	266

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	51	31
2017	3 to 10 years in the federal public service	53	297
2017	11 to 20 years in the federal public service	47	414
2017	More than 20 years in the federal public service	40	215
2014	Less than 3 years in the federal public service	64	28
2014	3 to 10 years in the federal public service	46	440
2014	11 to 20 years in the federal public service	47	354
2014	More than 20 years in the federal public service	39	266

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	263
2017	11 to 20 years in the federal public service	5	377
2017	More than 20 years in the federal public service	3	191
2014	Less than 3 years in the federal public service	0	25
2014	3 to 10 years in the federal public service	7	397
2014	11 to 20 years in the federal public service	3	315
2014	More than 20 years in the federal public service	6	224

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	30
2017	3 to 10 years in the federal public service	13	263
2017	11 to 20 years in the federal public service	8	377
2017	More than 20 years in the federal public service	5	191
2014	Less than 3 years in the federal public service	25	25
2014	3 to 10 years in the federal public service	11	397
2014	11 to 20 years in the federal public service	4	315
2014	More than 20 years in the federal public service	6	224

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	263
2017	11 to 20 years in the federal public service	3	377
2014	3 to 10 years in the federal public service	4	397
2014	11 to 20 years in the federal public service	4	315

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	30
2017	3 to 10 years in the federal public service	3	263
2017	11 to 20 years in the federal public service	2	377
2017	More than 20 years in the federal public service	4	191
2014	Less than 3 years in the federal public service	0	25
2014	3 to 10 years in the federal public service	3	397
2014	11 to 20 years in the federal public service	2	315
2014	More than 20 years in the federal public service	2	224

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	1	377
2017	More than 20 years in the federal public service	3	191
2014	Less than 3 years in the federal public service	0	25
2014	3 to 10 years in the federal public service	2	397

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	30
2017	3 to 10 years in the federal public service	3	263
2017	11 to 20 years in the federal public service	6	377
2017	More than 20 years in the federal public service	6	191
2014	3 to 10 years in the federal public service	4	397
2014	11 to 20 years in the federal public service	6	315
2014	More than 20 years in the federal public service	3	224

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	30
2017	3 to 10 years in the federal public service	5	263
2017	11 to 20 years in the federal public service	6	377
2017	More than 20 years in the federal public service	4	191
2014	3 to 10 years in the federal public service	6	397
2014	11 to 20 years in the federal public service	5	315
2014	More than 20 years in the federal public service	6	224

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	263
2017	11 to 20 years in the federal public service	10	377
2017	More than 20 years in the federal public service	12	191
2014	3 to 10 years in the federal public service	12	397
2014	11 to 20 years in the federal public service	8	315
2014	More than 20 years in the federal public service	6	224

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	263
2017	11 to 20 years in the federal public service	6	377
2017	More than 20 years in the federal public service	13	191
2014	3 to 10 years in the federal public service	9	397
2014	11 to 20 years in the federal public service	10	315
2014	More than 20 years in the federal public service	9	224

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	30
2017	3 to 10 years in the federal public service	26	263
2017	11 to 20 years in the federal public service	24	377
2017	More than 20 years in the federal public service	26	191
2014	Less than 3 years in the federal public service	37	25
2014	3 to 10 years in the federal public service	29	397
2014	11 to 20 years in the federal public service	29	315
2014	More than 20 years in the federal public service	22	224

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	263
2017	11 to 20 years in the federal public service	12	377
2017	More than 20 years in the federal public service	11	191
2014	3 to 10 years in the federal public service	9	397
2014	11 to 20 years in the federal public service	9	315
2014	More than 20 years in the federal public service	10	224

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	30
2017	3 to 10 years in the federal public service	45	263
2017	11 to 20 years in the federal public service	49	377
2017	More than 20 years in the federal public service	43	191
2014	Less than 3 years in the federal public service	44	25
2014	3 to 10 years in the federal public service	52	397
2014	11 to 20 years in the federal public service	53	315
2014	More than 20 years in the federal public service	32	224

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	4	191
2014	11 to 20 years in the federal public service	2	315

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	30
2017	3 to 10 years in the federal public service	67	263
2017	11 to 20 years in the federal public service	66	377
2017	More than 20 years in the federal public service	69	191
2014	Less than 3 years in the federal public service	54	25
2014	3 to 10 years in the federal public service	72	397
2014	11 to 20 years in the federal public service	70	315
2014	More than 20 years in the federal public service	65	224

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	2	263

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	30
2017	3 to 10 years in the federal public service	12	263
2017	11 to 20 years in the federal public service	12	377
2017	More than 20 years in the federal public service	9	191
2014	Less than 3 years in the federal public service	19	25
2014	3 to 10 years in the federal public service	12	397
2014	11 to 20 years in the federal public service	15	315
2014	More than 20 years in the federal public service	19	224

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	91	9	30
2017	3 to 10 years in the federal public service	97	3	298
2017	11 to 20 years in the federal public service	98	2	413
2017	More than 20 years in the federal public service	99	1	214

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	18	14	2	2	32	10	71	6	665
2017	3 to 10 years in the federal public service	10	16	25	6	9	26	6	40	23	2168
2017	11 to 20 years in the federal public service	9	16	28	8	11	23	5	35	26	2635
2017	More than 20 years in the federal public service	12	21	29	6	9	19	5	43	20	1613
2014	Less than 3 years in the federal public service	20	15	16	2	3	32	12	63	9	556
2014	3 to 10 years in the federal public service	11	16	23	6	7	30	8	43	20	3644
2014	11 to 20 years in the federal public service	11	16	27	6	9	26	5	39	22	2670
2014	More than 20 years in the federal public service	13	18	28	6	7	22	4	43	19	2261

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	29	10	3	2	14	4	81	6	665
2017	3 to 10 years in the federal public service	16	28	25	7	9	13	2	52	19	2169
2017	11 to 20 years in the federal public service	16	26	25	10	10	12	2	49	23	2621
2017	More than 20 years in the federal public service	19	30	25	7	9	9	1	54	18	1608
2014	Less than 3 years in the federal public service	34	25	16	3	2	17	4	74	6	557
2014	3 to 10 years in the federal public service	17	26	23	7	7	19	2	54	18	3642
2014	11 to 20 years in the federal public service	16	27	25	8	8	15	1	51	19	2668
2014	More than 20 years in the federal public service	20	28	24	7	8	12	1	56	17	2258
2011	Less than 3 years in the federal public service	42	33	12	3	1	8	1	82	4	962
2011	3 to 10 years in the federal public service	23	37	19	7	5	8	0	66	14	4265
2011	11 to 20 years in the federal public service	25	38	17	8	6	6	0	67	15	2122
2011	More than 20 years in the federal public service	29	38	17	6	4	6	0	71	11	2627

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	12	88	665
2017	3 to 10 years in the federal public service	23	77	2164
2017	11 to 20 years in the federal public service	26	74	2632
2017	More than 20 years in the federal public service	24	76	1606
2014	Less than 3 years in the federal public service	5	95	558
2014	3 to 10 years in the federal public service	18	82	3633
2014	11 to 20 years in the federal public service	21	79	2665
2014	More than 20 years in the federal public service	20	80	2259

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	53	47	78
2017	3 to 10 years in the federal public service	74	26	480
2017	11 to 20 years in the federal public service	79	21	677
2017	More than 20 years in the federal public service	78	22	381
2014	Less than 3 years in the federal public service	73	27	29
2014	3 to 10 years in the federal public service	77	23	637
2014	11 to 20 years in the federal public service	73	27	561
2014	More than 20 years in the federal public service	79	21	448

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	34	14	7	2	2	3	76	9	41
2017	3 to 10 years in the federal public service	38	34	5	14	8	1	0	72	22	356
2017	11 to 20 years in the federal public service	41	34	6	11	7	0	0	76	19	533
2017	More than 20 years in the federal public service	41	38	8	7	5	2	0	80	12	299
2014	Less than 3 years in the federal public service	67	24	5	0	0	0	4	95	0	22
2014	3 to 10 years in the federal public service	41	34	8	12	5	0	0	75	17	490
2014	11 to 20 years in the federal public service	37	39	6	9	9	0	1	76	18	411
2014	More than 20 years in the federal public service	41	31	6	11	10	1	1	73	21	351

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	31	11	11	8	9	14	60	25	665
2017	3 to 10 years in the federal public service	22	52	12	8	3	2	2	77	11	2170
2017	11 to 20 years in the federal public service	31	52	9	4	1	1	2	85	6	2634
2017	More than 20 years in the federal public service	37	49	7	2	0	0	3	90	3	1612
2014	Less than 3 years in the federal public service	12	32	13	14	9	6	13	56	28	558
2014	3 to 10 years in the federal public service	21	54	12	7	2	1	2	78	10	3644
2014	11 to 20 years in the federal public service	30	54	9	3	1	0	2	87	4	2671
2014	More than 20 years in the federal public service	36	50	7	3	1	1	3	89	4	2261
2011	Less than 3 years in the federal public service	14	41	13	14	6	4	9	62	23	964
2011	3 to 10 years in the federal public service	21	53	12	9	2	1	2	76	12	4270
2011	11 to 20 years in the federal public service	30	55	7	4	1	1	2	87	5	2126
2011	More than 20 years in the federal public service	36	50	7	3	1	0	3	90	4	2631
2008	Less than 3 years in the federal public service	9	35	18	16	9	4	9	51	29	1439
2008	3 to 10 years in the federal public service	19	50	12	10	3	2	4	73	14	2987
2008	11 to 20 years in the federal public service	33	50	8	4	1	1	2	86	6	1953
2008	More than 20 years in the federal public service	39	49	6	3	1	0	2	90	3	2247

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	19	18	5	6	21	19	51	20	664
2017	3 to 10 years in the federal public service	6	18	23	17	18	14	4	30	42	2168
2017	11 to 20 years in the federal public service	6	22	23	17	16	12	4	33	39	2634
2017	More than 20 years in the federal public service	8	26	23	14	14	10	4	39	33	1610
2014	Less than 3 years in the federal public service	10	17	16	7	7	22	21	47	25	558
2014	3 to 10 years in the federal public service	7	23	23	14	12	14	6	37	34	3643
2014	11 to 20 years in the federal public service	8	24	25	14	12	12	5	38	32	2669
2014	More than 20 years in the federal public service	9	26	25	13	11	10	6	41	29	2261
2011	Less than 3 years in the federal public service	10	19	22	7	7	24	12	45	21	963
2011	3 to 10 years in the federal public service	6	24	22	16	12	15	4	37	35	4264
2011	11 to 20 years in the federal public service	8	28	21	15	12	12	3	42	33	2130
2011	More than 20 years in the federal public service	11	30	22	14	10	10	3	47	27	2623

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	26	11	3	1	17	14	77	6	665
2017	3 to 10 years in the federal public service	27	35	15	8	7	6	2	68	16	2169
2017	11 to 20 years in the federal public service	29	35	14	8	6	5	2	70	15	2634
2017	More than 20 years in the federal public service	30	36	14	7	5	4	3	72	13	1613
2014	Less than 3 years in the federal public service	29	25	13	2	1	17	14	77	4	558
2014	3 to 10 years in the federal public service	27	38	14	7	4	7	2	72	13	3642
2014	11 to 20 years in the federal public service	31	35	14	8	4	4	3	71	14	2671
2014	More than 20 years in the federal public service	31	38	14	6	4	4	3	74	11	2259
2011	Less than 3 years in the federal public service	29	30	13	3	2	13	9	77	6	966
2011	3 to 10 years in the federal public service	27	37	14	8	5	7	2	71	14	4274
2011	11 to 20 years in the federal public service	32	35	12	8	6	5	3	72	15	2127
2011	More than 20 years in the federal public service	35	35	12	6	4	4	3	75	12	2631
2008	Less than 3 years in the federal public service	24	31	16	4	2	15	9	72	8	1438
2008	3 to 10 years in the federal public service	23	38	15	7	5	8	4	70	14	2986
2008	11 to 20 years in the federal public service	30	39	13	8	5	4	2	73	13	1953
2008	More than 20 years in the federal public service	33	40	10	6	4	3	3	78	11	2244

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	24	13	4	3	19	15	71	10	665
2017	3 to 10 years in the federal public service	16	28	19	12	14	9	2	50	29	2163
2017	11 to 20 years in the federal public service	16	29	19	12	14	8	2	50	29	2631
2017	More than 20 years in the federal public service	20	29	18	12	12	6	3	54	26	1608
2014	Less than 3 years in the federal public service	22	20	16	5	2	21	14	64	11	555
2014	3 to 10 years in the federal public service	17	31	18	11	11	10	2	54	26	3644
2014	11 to 20 years in the federal public service	19	31	17	12	11	7	3	55	26	2670
2014	More than 20 years in the federal public service	20	32	17	11	10	6	3	58	23	2260
2011	Less than 3 years in the federal public service	25	27	16	4	3	16	9	70	8	967
2011	3 to 10 years in the federal public service	18	32	17	11	10	10	2	56	25	4265
2011	11 to 20 years in the federal public service	20	33	15	11	10	7	3	60	24	2122
2011	More than 20 years in the federal public service	24	34	16	10	8	6	3	63	20	2622
2008	Less than 3 years in the federal public service	24	29	15	7	5	12	7	66	15	1438
2008	3 to 10 years in the federal public service	19	33	16	13	10	5	4	57	25	2979
2008	11 to 20 years in the federal public service	21	34	16	13	10	3	2	59	25	1950
2008	More than 20 years in the federal public service	26	34	14	11	9	3	3	64	22	2242

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	30	7	6	5	3	1	82	11	661
2017	3 to 10 years in the federal public service	38	31	11	9	10	1	0	69	19	2168
2017	11 to 20 years in the federal public service	39	28	12	10	11	1	0	67	21	2630
2017	More than 20 years in the federal public service	39	30	11	9	9	1	0	70	18	1611

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	26	13	4	5	3	1	77	10	659
2017	3 to 10 years in the federal public service	39	28	14	8	10	1	0	68	18	2167
2017	11 to 20 years in the federal public service	39	27	14	8	11	1	0	67	19	2630
2017	More than 20 years in the federal public service	39	29	14	7	9	2	0	70	16	1610

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	37	15	9	4	9	1	70	14	663
2017	3 to 10 years in the federal public service	16	39	19	13	11	2	0	56	24	2167
2017	11 to 20 years in the federal public service	17	41	18	11	12	2	0	59	23	2632
2017	More than 20 years in the federal public service	23	43	16	9	7	1	0	67	17	1610

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	38	16	14	7	4	61	22	665
2017	3 to 10 years in the federal public service	8	27	19	22	23	1	35	46	2169
2017	11 to 20 years in the federal public service	7	25	18	23	26	1	33	49	2628
2017	More than 20 years in the federal public service	9	33	20	18	19	1	43	37	1607

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	28	20	11	11	1	2	57	23	663
2017	3 to 10 years in the federal public service	21	24	21	14	18	0	1	46	33	2166
2017	11 to 20 years in the federal public service	24	29	20	11	14	0	2	55	25	2623
2017	More than 20 years in the federal public service	30	25	20	11	12	0	2	56	24	1605

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	28	21	9	4	1	1	65	13	665
2017	3 to 10 years in the federal public service	20	26	24	15	13	0	1	46	29	2168
2017	11 to 20 years in the federal public service	15	25	26	17	16	0	1	40	34	2629
2017	More than 20 years in the federal public service	15	25	26	18	15	0	1	40	34	1607

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	25	12	4	2	2	6	80	6	663
2017	3 to 10 years in the federal public service	29	28	20	10	8	1	4	59	19	2162
2017	11 to 20 years in the federal public service	21	27	23	14	11	0	3	50	26	2619
2017	More than 20 years in the federal public service	18	27	22	16	13	0	4	47	30	1604

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	19	19	16	14	2	3	48	32	665
2017	3 to 10 years in the federal public service	11	16	19	20	33	0	1	27	54	2164
2017	11 to 20 years in the federal public service	9	16	21	22	31	1	1	25	54	2626
2017	More than 20 years in the federal public service	10	17	21	21	29	1	1	28	51	1603

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	23	14	4	3	1	4	77	7	665
2017	3 to 10 years in the federal public service	37	24	16	8	7	0	7	66	16	2164
2017	11 to 20 years in the federal public service	35	24	17	7	6	1	9	66	15	2629
2017	More than 20 years in the federal public service	37	22	15	7	6	1	12	68	14	1597

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	29	20	9	7	1	1	63	16	664
2017	3 to 10 years in the federal public service	19	24	24	15	16	0	0	44	31	2153
2017	11 to 20 years in the federal public service	16	25	25	18	16	0	0	41	34	2618
2017	More than 20 years in the federal public service	23	28	23	12	12	0	1	52	24	1597

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	27	16	8	3	1	3	73	11	663
2017	3 to 10 years in the federal public service	17	27	24	17	13	1	1	45	31	2153
2017	11 to 20 years in the federal public service	14	28	27	18	12	1	1	42	31	2620
2017	More than 20 years in the federal public service	15	29	25	17	12	1	1	46	29	1597

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	30	18	8	3	2	2	71	11	662
2017	3 to 10 years in the federal public service	16	26	24	18	13	1	1	43	32	2154
2017	11 to 20 years in the federal public service	12	24	25	20	17	1	1	37	38	2620
2017	More than 20 years in the federal public service	11	24	24	21	18	1	1	36	40	1597

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	28	18	7	6	1	2	68	13	664
2017	3 to 10 years in the federal public service	21	27	21	16	13	1	1	49	30	2156
2017	11 to 20 years in the federal public service	18	26	23	17	15	0	1	44	32	2622
2017	More than 20 years in the federal public service	19	27	23	16	14	1	2	46	30	1599

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	27	19	9	4	1	2	67	13	663
2017	3 to 10 years in the federal public service	25	30	21	12	10	1	1	56	22	2152
2017	11 to 20 years in the federal public service	21	27	23	16	10	1	2	49	27	2616
2017	More than 20 years in the federal public service	17	27	24	16	14	1	2	46	30	1594

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	22	9	4	2	1	2	85	6	663
2017	3 to 10 years in the federal public service	39	27	17	9	6	0	2	67	16	2167
2017	11 to 20 years in the federal public service	39	27	17	9	6	0	1	67	16	2634
2017	More than 20 years in the federal public service	43	26	16	7	6	0	3	70	13	1609

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	12	3	3	2	1	3	92	5	665
2017	3 to 10 years in the federal public service	56	19	8	6	7	1	3	78	13	2165
2017	11 to 20 years in the federal public service	53	19	10	7	7	1	2	75	14	2628
2017	More than 20 years in the federal public service	58	17	11	6	6	1	2	77	12	1603

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	25	8	3	1	1	2	87	5	663
2017	3 to 10 years in the federal public service	43	31	13	7	4	1	1	75	11	2168
2017	11 to 20 years in the federal public service	42	33	14	6	4	0	1	76	10	2631
2017	More than 20 years in the federal public service	46	30	13	5	4	0	2	77	9	1608

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	18	5	3	2	1	2	89	6	663
2017	3 to 10 years in the federal public service	44	24	13	8	9	1	2	69	18	2163
2017	11 to 20 years in the federal public service	41	24	14	10	8	0	1	66	19	2632
2017	More than 20 years in the federal public service	46	24	12	9	7	0	2	71	17	1606

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	6	2	1	0	1	22	96	1	661
2017	3 to 10 years in the federal public service	51	9	4	1	2	0	32	89	4	2162
2017	11 to 20 years in the federal public service	45	13	6	3	2	1	31	85	6	2630
2017	More than 20 years in the federal public service	43	15	7	4	2	0	29	82	8	1607

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	19	9	3	1	1	5	87	4	660
2017	3 to 10 years in the federal public service	53	23	10	4	3	1	5	81	8	2159
2017	11 to 20 years in the federal public service	53	23	10	5	2	1	7	82	7	2618
2017	More than 20 years in the federal public service	57	22	8	3	2	0	7	86	6	1589

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	16	8	5	5	1	4	81	10	664
2017	3 to 10 years in the federal public service	63	20	6	4	3	1	4	87	7	2169
2017	11 to 20 years in the federal public service	62	20	7	3	3	1	5	86	6	2632
2017	More than 20 years in the federal public service	66	16	6	3	3	1	5	87	6	1605

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	26	7	3	3	1	2	87	6	664
2017	3 to 10 years in the federal public service	47	30	13	5	3	0	3	79	7	2167
2017	11 to 20 years in the federal public service	43	32	14	5	3	0	2	78	8	2631
2017	More than 20 years in the federal public service	47	30	12	4	3	1	3	80	7	1599

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	41	27	8	3	1	62	11	665
2017	3 to 10 years in the federal public service	9	28	39	16	8	0	37	24	2170
2017	11 to 20 years in the federal public service	7	23	40	20	10	0	30	30	2633
2017	More than 20 years in the federal public service	8	25	40	17	10	0	33	27	1612

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	13	33	27	20	1	48	19	662
2017	3 to 10 years in the federal public service	12	22	38	19	8	0	27	35	2165
2017	11 to 20 years in the federal public service	13	25	39	16	6	0	22	38	2629
2017	More than 20 years in the federal public service	12	25	40	17	5	0	22	38	1608

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	22	19	9	8	8	2	35	65	664
2017	3 to 10 years in the federal public service	31	27	19	9	9	5	1	33	67	2170
2017	11 to 20 years in the federal public service	38	28	15	5	6	6	1	41	59	2635
2017	More than 20 years in the federal public service	44	27	13	4	4	7	1	47	53	1611

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	381
2017	3 to 10 years in the federal public service	21	1356
2017	11 to 20 years in the federal public service	14	1420
2017	More than 20 years in the federal public service	9	762

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	381
2017	3 to 10 years in the federal public service	30	1356
2017	11 to 20 years in the federal public service	26	1420
2017	More than 20 years in the federal public service	22	762

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	381
2017	3 to 10 years in the federal public service	25	1356
2017	11 to 20 years in the federal public service	20	1420
2017	More than 20 years in the federal public service	16	762

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	37	381
2017	3 to 10 years in the federal public service	58	1356
2017	11 to 20 years in the federal public service	58	1420
2017	More than 20 years in the federal public service	49	762

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	2	381
2017	3 to 10 years in the federal public service	6	1356
2017	11 to 20 years in the federal public service	7	1420
2017	More than 20 years in the federal public service	2	762

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	381
2017	3 to 10 years in the federal public service	27	1356
2017	11 to 20 years in the federal public service	30	1420
2017	More than 20 years in the federal public service	34	762

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	12	59	15	7	1	6	372
2017	3 to 10 years in the federal public service	8	57	16	8	3	8	1327
2017	11 to 20 years in the federal public service	9	58	15	6	3	9	1373
2017	More than 20 years in the federal public service	12	59	13	7	4	5	747

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	25	16	16	12	4	8	50	32	384
2017	3 to 10 years in the federal public service	7	19	19	16	29	2	8	29	50	1365
2017	11 to 20 years in the federal public service	8	22	18	16	24	2	10	34	46	1432
2017	More than 20 years in the federal public service	9	24	20	12	19	2	14	39	37	775

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	20	20	15	17	7	12	36	40	383
2017	3 to 10 years in the federal public service	4	12	18	15	30	3	17	20	57	1365
2017	11 to 20 years in the federal public service	4	14	18	12	25	4	22	25	51	1431
2017	More than 20 years in the federal public service	6	17	18	12	21	4	22	31	44	768

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.