2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 37 6 4 2 0 0 88 6 125
2017 EX-01 46 40 8 5 1 0 0 86 7 70
2017 EX-02 50 33 8 4 4 0 0 83 8 24
2017 EX-03 60 40 0 0 0 0 0 100 0 23
2014 EX 50 38 4 8 1 0 1 88 8 169
2014 EX-01 42 43 4 9 1 0 1 85 10 97
2014 EX-02 51 35 5 9 0 0 0 86 9 37
2014 EX-03 71 29 0 0 0 0 0 100 0 24
2011 EX 56 34 6 3 2 0 0 90 4 159
2011 EX-01 56 33 7 3 2 0 0 88 5 104
2011 EX-02 46 54 0 0 0 0 0 100 0 24
2011 EX-03 62 24 10 0 5 0 0 86 5 21
2008 EX 58 34 1 6 1 0 0 92 7 124
2008 EX-01 55 36 0 8 1 0 0 91 9 87
2008 EX-02 58 42 0 0 0 0 0 100 0 19

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 31 8 9 7 0 0 76 15 124
2017 EX-01 45 28 9 11 7 0 0 72 19 70
2017 EX-02 42 34 8 8 8 0 0 76 17 24
2017 EX-03 47 40 9 4 0 0 0 87 4 23

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 67 25 4 3 0 0 0 93 3 124
2017 EX-01 65 26 5 3 0 0 0 92 3 69
2017 EX-02 66 25 0 8 0 0 0 92 8 24
2017 EX-03 69 31 0 0 0 0 0 100 0 23
2014 EX 83 15 1 1 1 0 1 98 1 169
2014 EX-01 79 17 2 0 1 0 1 97 1 97
2014 EX-02 86 11 0 3 0 0 0 97 3 37
2014 EX-03 88 13 0 0 0 0 0 100 0 24
2011 EX 83 14 2 1 0 0 0 97 1 159
2011 EX-01 80 16 3 1 0 0 0 96 1 104
2011 EX-02 88 13 0 0 0 0 0 100 0 24
2011 EX-03 86 14 0 0 0 0 0 100 0 21

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 50 36 6 7 2 0 0 86 8 124
2017 EX-01 45 38 10 8 0 0 0 83 8 69
2017 EX-02 58 30 4 4 4 0 0 87 8 24
2017 EX-03 51 40 0 9 0 0 0 91 9 23
2014 EX 58 25 7 8 1 0 1 84 10 169
2014 EX-01 50 28 9 11 1 0 1 79 12 97
2014 EX-02 64 22 3 8 3 0 0 86 11 37
2014 EX-03 75 25 0 0 0 0 0 100 0 24
2011 EX 58 32 6 3 1 0 0 91 4 158
2011 EX-01 58 30 8 5 0 0 0 88 5 104
2011 EX-02 58 42 0 0 0 0 0 100 0 24
2011 EX-03 70 20 5 0 5 0 0 90 5 20
2008 EX 61 37 2 0 0 0 0 98 0 124
2008 EX-01 59 39 2 0 0 0 0 98 0 87
2008 EX-02 63 37 0 0 0 0 0 100 0 19

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 35 12 15 10 0 0 63 25 124
2017 EX-01 24 35 11 19 12 0 0 59 31 70
2017 EX-02 29 34 24 9 4 0 0 63 13 24
2017 EX-03 31 42 9 9 9 0 0 73 18 22
2014 EX 35 28 12 12 13 1 0 63 25 169
2014 EX-01 31 25 12 14 16 1 0 57 30 97
2014 EX-02 35 37 5 11 11 0 0 72 22 37
2014 EX-03 46 29 17 4 4 0 0 75 8 24
2011 EX 49 29 9 8 4 1 0 78 12 158
2011 EX-01 42 33 10 9 6 1 0 76 15 104
2011 EX-02 61 26 4 9 0 0 0 87 9 23
2011 EX-03 57 14 19 5 5 0 0 71 10 21

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 39 8 18 7 0 0 67 25 124
2017 EX-01 24 38 7 22 9 0 0 62 31 69
2017 EX-02 21 50 20 4 4 0 0 71 8 24
2017 EX-03 34 40 4 21 0 0 0 74 21 23
2014 EX 38 29 11 12 9 0 0 67 21 169
2014 EX-01 33 28 12 16 12 0 0 61 28 97
2014 EX-02 45 33 5 8 9 0 0 78 17 37
2014 EX-03 46 29 17 8 0 0 0 75 8 24
2011 EX 51 28 8 9 3 1 0 80 12 158
2011 EX-01 43 32 9 12 4 1 0 76 16 104
2011 EX-02 74 17 0 9 0 0 0 91 9 23
2011 EX-03 52 24 19 0 5 0 0 76 5 21
2008 EX 43 39 6 9 3 0 0 82 12 123
2008 EX-01 43 38 5 11 3 0 0 80 15 87
2008 EX-02 26 53 16 5 0 0 0 79 5 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 26 14 16 7 1 0 62 24 124
2017 EX-01 33 26 14 18 7 1 0 60 25 69
2017 EX-02 42 25 12 17 4 0 0 67 21 24
2017 EX-03 26 36 13 17 9 0 0 61 26 23
2014 EX 37 25 11 15 12 1 0 62 27 169
2014 EX-01 35 20 8 19 16 1 0 56 36 97
2014 EX-02 41 35 8 8 9 0 0 75 17 37
2014 EX-03 38 25 25 8 4 0 0 63 13 24
2011 EX 50 21 11 9 5 3 1 75 14 159
2011 EX-01 45 24 10 10 7 5 0 73 17 104
2011 EX-02 50 29 13 8 0 0 0 79 8 24
2011 EX-03 62 10 14 5 5 0 5 75 10 21
2008 EX 45 24 10 11 3 6 1 74 16 123
2008 EX-01 41 28 10 11 3 5 1 73 16 87
2008 EX-02 42 16 16 11 5 11 0 65 18 19
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 32 9 5 7 1 0 80 12 125
2017 EX-01 45 29 7 7 10 2 0 75 18 70
2017 EX-02 45 38 13 4 0 0 0 83 4 24
2017 EX-03 47 44 9 0 0 0 0 91 0 23
2014 EX 55 28 6 5 4 1 1 85 9 169
2014 EX-01 54 26 7 6 5 0 1 81 12 97
2014 EX-02 57 30 5 5 3 0 0 87 8 37
2014 EX-03 58 42 0 0 0 0 0 100 0 24
2011 EX 55 31 6 4 3 2 0 88 6 159
2011 EX-01 55 30 7 5 2 2 0 86 7 104
2011 EX-02 54 38 0 0 4 4 0 96 4 24
2011 EX-03 48 38 5 5 5 0 0 86 10 21
2008 EX 47 36 10 3 2 2 0 84 6 124
2008 EX-01 44 39 9 5 2 1 0 84 7 87
2008 EX-02 53 32 11 0 5 0 0 84 5 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 48 28 7 8 8 0 0 76 17 124
2017 EX-01 43 31 4 10 12 0 0 74 22 70
2017 EX-02 45 30 8 13 4 0 0 75 17 24
2017 EX-03 66 21 13 0 0 0 0 87 0 23
2014 EX 53 32 5 6 4 0 1 85 9 169
2014 EX-01 46 35 7 7 5 0 0 81 12 97
2014 EX-02 57 35 5 3 0 0 0 92 3 37
2014 EX-03 67 25 0 8 0 0 0 92 8 24
2011 EX 54 33 7 4 3 0 0 87 6 157
2011 EX-01 53 30 9 5 3 0 0 83 8 102
2011 EX-02 58 38 4 0 0 0 0 96 0 24
2011 EX-03 48 43 5 0 5 0 0 90 5 21
2008 EX 48 39 5 4 5 0 0 86 9 124
2008 EX-01 45 40 6 3 6 0 0 85 9 87
2008 EX-02 47 37 5 5 5 0 0 84 11 19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 29 5 3 8 1 0 83 12 125
2017 EX-01 46 29 7 6 10 2 0 77 17 70
2017 EX-02 59 29 4 0 8 0 0 87 8 24
2017 EX-03 60 36 4 0 0 0 0 96 0 23
2014 EX 53 28 8 5 4 0 2 83 9 169
2014 EX-01 48 29 11 6 4 0 2 78 10 97
2014 EX-02 59 30 5 0 5 0 0 89 5 37
2014 EX-03 67 21 4 8 0 0 0 88 8 24

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 39 6 11 8 0 0 75 19 124
2017 EX-01 30 39 7 13 13 0 0 68 25 70
2017 EX-02 41 38 9 13 0 0 0 79 13 24
2017 EX-03 47 44 0 9 0 0 0 91 9 23
2014 EX 39 29 9 13 8 1 0 69 22 169
2014 EX-01 29 31 13 15 11 1 0 60 26 97
2014 EX-02 45 27 5 11 9 3 0 74 20 37
2014 EX-03 58 33 0 8 0 0 0 92 8 24
2011 EX 48 35 9 4 4 0 0 82 9 159
2011 EX-01 44 36 11 4 6 0 0 80 10 104
2011 EX-02 58 29 8 4 0 0 0 88 4 24
2011 EX-03 52 29 5 10 5 0 0 81 14 21

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 41 10 9 9 0 0 72 18 124
2017 EX-01 25 37 11 11 15 0 0 62 26 70
2017 EX-02 21 62 9 8 0 0 0 83 8 24
2017 EX-03 54 37 4 4 0 0 0 91 4 22
2014 EX 35 32 7 18 8 0 0 67 26 169
2014 EX-01 24 29 11 25 10 0 0 53 35 97
2014 EX-02 45 38 0 11 6 0 0 83 17 37
2014 EX-03 46 46 0 8 0 0 0 92 8 24
2011 EX 45 36 7 8 4 1 0 82 11 159
2011 EX-01 38 38 8 11 5 1 0 77 16 104
2011 EX-02 67 29 4 0 0 0 0 96 0 24
2011 EX-03 38 48 5 5 5 0 0 86 10 21
2008 EX 33 46 6 11 3 1 0 80 15 124
2008 EX-01 28 46 7 16 2 1 0 74 19 87
2008 EX-02 42 47 5 0 5 0 0 89 5 19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 17 37 17 17 12 0 0 54 29 125
2017 EX-01 11 38 15 20 17 0 0 49 36 70
2017 EX-02 13 42 16 21 8 0 0 55 29 24
2017 EX-03 30 34 27 9 0 0 0 64 9 23
2014 EX 19 35 11 23 11 0 0 55 34 169
2014 EX-01 14 28 13 29 16 0 0 42 45 97
2014 EX-02 21 40 11 16 11 0 0 62 28 37
2014 EX-03 21 63 4 13 0 0 0 83 13 24
2011 EX 22 48 13 12 5 1 0 70 17 159
2011 EX-01 16 45 14 17 6 1 0 62 23 104
2011 EX-02 29 63 4 0 4 0 0 92 4 24
2011 EX-03 33 48 10 5 5 0 0 81 10 21
2008 EX 13 41 6 29 10 0 1 54 40 124
2008 EX-01 11 40 6 31 11 0 0 52 43 87
2008 EX-02 11 42 11 26 5 0 5 56 33 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 30 15 12 11 0 0 62 23 125
2017 EX-01 27 27 17 14 15 0 0 54 29 70
2017 EX-02 25 41 17 13 4 0 0 66 17 24
2017 EX-03 53 30 9 4 4 0 0 83 9 23
2014 EX 38 28 11 13 10 1 0 67 23 169
2014 EX-01 30 25 15 16 13 2 0 56 29 97
2014 EX-02 43 29 8 8 11 0 0 72 20 37
2014 EX-03 50 42 0 8 0 0 0 92 8 24
2011 EX 40 40 9 6 5 1 0 80 11 159
2011 EX-01 36 41 9 7 7 1 0 78 14 104
2011 EX-02 46 46 4 4 0 0 0 92 4 24
2011 EX-03 43 33 19 0 5 0 0 76 5 21
2008 EX 31 43 10 9 6 1 1 75 16 124
2008 EX-01 28 43 11 11 7 0 0 70 18 87
2008 EX-02 37 42 5 0 5 5 5 88 6 19

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 23 34 13 19 12 0 0 57 31 124
2017 EX-01 19 33 14 16 18 0 0 52 35 70
2017 EX-02 13 44 8 35 0 0 0 57 35 23
2017 EX-03 34 30 19 17 0 0 0 64 17 23
2014 EX 27 40 9 15 10 0 0 67 24 169
2014 EX-01 21 38 11 15 14 0 0 60 29 97
2014 EX-02 29 49 8 11 3 0 0 78 14 37
2014 EX-03 33 33 4 25 4 0 0 67 29 24
2011 EX 28 52 6 12 3 0 0 80 14 159
2011 EX-01 24 55 5 13 3 0 0 79 16 104
2011 EX-02 38 46 13 4 0 0 0 83 4 24
2011 EX-03 33 43 5 14 5 0 0 76 19 21
2008 EX 19 54 9 15 2 0 1 73 18 123
2008 EX-01 21 46 11 18 3 0 0 67 22 87
2008 EX-02 11 74 0 11 0 0 5 89 11 19
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 34 13 11 6 0 0 70 17 125
2017 EX-01 36 31 14 11 8 0 0 67 19 70
2017 EX-02 34 21 24 17 4 0 0 55 21 24
2017 EX-03 30 57 4 9 0 0 0 87 9 23
2014 EX 29 40 12 11 8 0 1 69 19 169
2014 EX-01 23 40 13 14 8 0 2 65 22 97
2014 EX-02 32 38 14 8 8 0 0 70 16 37
2014 EX-03 46 38 4 8 4 0 0 83 13 24
2011 EX 27 47 9 13 3 0 0 75 16 158
2011 EX-01 27 45 10 15 3 0 0 72 18 104
2011 EX-02 33 46 8 8 4 0 0 79 13 24
2011 EX-03 19 62 5 10 5 0 0 81 14 21

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 47 8 8 3 0 0 80 12 125
2017 EX-01 28 50 10 8 5 0 0 78 12 70
2017 EX-02 29 50 4 17 0 0 0 79 17 24
2017 EX-03 53 39 9 0 0 0 0 91 0 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 43 13 14 2 0 2 71 16 125
2017 EX-01 25 42 14 15 3 0 2 68 18 70
2017 EX-02 13 55 16 17 0 0 0 67 17 24
2017 EX-03 39 40 9 9 4 0 0 79 13 23
2014 EX 24 47 16 10 4 0 1 71 13 169
2014 EX-01 23 46 13 10 6 0 1 70 17 97
2014 EX-02 16 49 27 9 0 0 0 65 9 37
2014 EX-03 33 54 4 8 0 0 0 88 8 24

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 40 8 6 7 0 0 78 13 124
2017 EX-01 40 35 10 7 9 0 0 75 16 70
2017 EX-02 22 66 4 0 9 0 0 88 9 23
2017 EX-03 39 44 9 9 0 0 0 83 9 23
2014 EX 45 39 6 4 5 1 1 85 9 169
2014 EX-01 40 40 7 5 7 0 1 80 13 97
2014 EX-02 46 41 8 5 0 0 0 87 5 37
2014 EX-03 63 38 0 0 0 0 0 100 0 24
2011 EX 45 33 8 9 4 1 0 78 13 159
2011 EX-01 43 33 9 11 4 1 0 77 15 104
2011 EX-02 46 42 4 4 4 0 0 88 8 24
2011 EX-03 38 38 10 10 5 0 0 76 14 21
2008 EX 29 43 10 14 4 0 0 72 18 124
2008 EX-01 25 45 9 17 3 0 0 70 21 87
2008 EX-02 37 37 21 0 5 0 0 74 5 19

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 40 10 8 2 1 0 80 9 120
2017 EX-01 37 40 14 8 1 0 0 77 9 68
2017 EX-02 32 50 4 14 0 0 0 82 14 22
2017 EX-03 54 33 9 0 0 4 0 91 0 22
2014 EX 35 44 7 6 3 1 4 83 9 163
2014 EX-01 25 49 7 7 3 2 6 81 11 94
2014 EX-02 51 29 6 8 3 0 3 83 12 35
2014 EX-03 50 42 8 0 0 0 0 92 0 24

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 47 8 5 3 0 0 84 8 125
2017 EX-01 33 49 9 6 3 0 0 82 9 70
2017 EX-02 41 50 4 4 0 0 0 92 4 24
2017 EX-03 30 53 4 4 9 0 0 83 13 23
2014 EX 38 46 5 6 3 0 1 85 9 169
2014 EX-01 30 53 6 6 4 0 1 84 10 97
2014 EX-02 51 35 6 5 3 0 0 86 8 37
2014 EX-03 54 33 4 8 0 0 0 88 8 24
2011 EX 46 47 5 2 1 0 0 92 3 159
2011 EX-01 44 50 5 1 0 0 0 94 1 104
2011 EX-02 50 38 8 0 4 0 0 88 4 24
2011 EX-03 43 48 0 10 0 0 0 90 10 21
2008 EX 42 48 2 6 2 0 0 90 8 124
2008 EX-01 39 52 0 6 3 0 0 91 9 87
2008 EX-02 37 53 5 5 0 0 0 89 5 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 30 8 6 4 0 0 82 10 125
2017 EX-01 48 28 12 6 6 0 0 76 12 70
2017 EX-02 46 50 0 4 0 0 0 96 4 24
2017 EX-03 61 21 9 4 4 0 0 83 9 23
2014 EX 61 26 4 5 3 0 1 88 8 169
2014 EX-01 55 27 6 7 3 0 1 83 11 97
2014 EX-02 70 27 0 0 3 0 0 97 3 37
2014 EX-03 67 25 4 4 0 0 0 92 4 24
2011 EX 67 21 6 4 1 1 0 89 4 159
2011 EX-01 62 26 6 4 1 2 0 89 5 104
2011 EX-02 79 8 8 4 0 0 0 88 4 24
2011 EX-03 67 19 10 5 0 0 0 86 5 21
2008 EX 59 35 2 3 2 0 0 94 5 124
2008 EX-01 55 38 2 3 1 0 0 93 5 87
2008 EX-02 68 26 0 0 5 0 0 95 5 19

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 44 9 13 4 0 0 74 17 125
2017 EX-01 29 40 11 15 5 0 0 69 20 70
2017 EX-02 25 46 8 20 0 0 0 71 20 24
2017 EX-03 34 57 4 0 4 0 0 91 4 23
2014 EX 32 46 13 6 2 0 1 80 8 169
2014 EX-01 34 43 13 6 2 0 2 79 8 97
2014 EX-02 32 46 11 8 3 0 0 78 11 37
2014 EX-03 25 58 13 4 0 0 0 83 4 24
2011 EX 45 37 10 4 3 0 1 83 7 158
2011 EX-01 44 39 10 4 4 0 0 83 8 103
2011 EX-02 46 33 17 4 0 0 0 79 4 24
2011 EX-03 57 24 10 0 5 0 5 85 5 21
2008 EX 31 43 16 8 1 0 2 75 9 124
2008 EX-01 29 48 14 7 1 0 1 78 8 87
2008 EX-02 37 21 32 11 0 0 0 58 11 19

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 32 3 2 3 0 0 92 5 125
2017 EX-01 53 35 6 4 2 0 0 88 6 70
2017 EX-02 54 42 0 0 4 0 0 96 4 24
2017 EX-03 83 17 0 0 0 0 0 100 0 23
2014 EX 64 30 2 3 1 0 0 94 4 169
2014 EX-01 55 35 4 4 1 0 0 91 5 97
2014 EX-02 75 25 0 0 0 0 0 100 0 37
2014 EX-03 75 25 0 0 0 0 0 100 0 24
2011 EX 67 21 5 5 2 0 0 88 7 158
2011 EX-01 67 19 7 5 2 0 0 86 7 103
2011 EX-02 63 33 0 4 0 0 0 96 4 24
2011 EX-03 67 19 5 5 5 0 0 86 10 21
2008 EX 58 38 2 2 1 0 0 96 2 124
2008 EX-01 56 39 1 2 1 0 0 95 3 87
2008 EX-02 58 37 5 0 0 0 0 95 0 19

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 66 30 2 3 0 0 0 96 3 125
2017 EX-01 63 33 1 3 0 0 0 96 3 70
2017 EX-02 55 41 0 4 0 0 0 96 4 24
2017 EX-03 87 13 0 0 0 0 0 100 0 23
2014 EX 71 24 2 1 2 0 0 96 2 169
2014 EX-01 68 27 3 0 2 0 0 95 2 97
2014 EX-02 75 22 0 3 0 0 0 97 3 37
2014 EX-03 75 25 0 0 0 0 0 100 0 24
2011 EX 67 28 3 3 0 0 0 94 3 159
2011 EX-01 61 31 4 5 0 0 0 91 5 104
2011 EX-02 71 29 0 0 0 0 0 100 0 24
2011 EX-03 86 14 0 0 0 0 0 100 0 21
2008 EX 65 34 2 0 0 0 0 98 0 124
2008 EX-01 62 36 2 0 0 0 0 98 0 87
2008 EX-02 74 26 0 0 0 0 0 100 0 19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 19 39 12 19 10 1 0 58 30 125
2017 EX-01 16 36 9 24 14 0 0 53 39 70
2017 EX-02 13 46 24 13 4 0 0 59 17 24
2017 EX-03 30 40 13 9 4 4 0 73 13 23
2014 EX 18 43 17 16 6 0 0 61 22 169
2014 EX-01 13 46 19 16 5 0 0 60 22 97
2014 EX-02 21 35 19 16 8 0 0 57 25 37
2014 EX-03 29 38 13 21 0 0 0 67 21 24
2011 EX 21 44 14 14 4 1 0 66 19 159
2011 EX-01 21 39 15 17 5 2 0 62 23 104
2011 EX-02 29 58 4 8 0 0 0 88 8 24
2011 EX-03 19 43 19 14 5 0 0 62 19 21
2008 EX 18 49 10 18 5 0 0 67 23 124
2008 EX-01 16 49 11 17 6 0 0 66 23 87
2008 EX-02 21 42 11 21 5 0 0 63 26 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 38 38 5 9 9 0 2 77 18 125
2017 EX-01 30 41 3 13 12 0 1 72 25 70
2017 EX-02 42 34 12 8 4 0 0 76 13 24
2017 EX-03 53 43 4 0 0 0 0 96 0 23
2014 EX 35 32 6 13 11 0 2 69 25 169
2014 EX-01 25 38 9 13 13 0 2 64 27 97
2014 EX-02 46 33 3 11 5 0 3 81 16 37
2014 EX-03 50 13 0 21 13 0 4 65 35 24
2011 EX 43 30 9 9 5 1 3 76 14 158
2011 EX-01 38 32 11 12 6 2 0 72 18 104
2011 EX-02 48 35 9 4 0 0 4 86 5 23
2011 EX-03 57 24 5 5 10 0 0 81 14 21
2008 EX 46 31 10 6 6 0 2 78 12 124
2008 EX-01 52 28 9 6 5 0 1 80 10 87
2008 EX-02 32 42 5 11 11 0 0 74 21 19

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 47 38 5 10 1 0 0 85 11 124
2017 EX-01 41 42 6 12 0 0 0 82 12 69
2017 EX-02 45 38 0 17 0 0 0 83 17 24
2017 EX-03 60 36 4 0 0 0 0 96 0 23
2014 EX 45 40 5 5 4 1 0 86 9 169
2014 EX-01 42 42 4 4 5 2 0 86 10 97
2014 EX-02 40 43 5 8 3 0 0 83 11 37
2014 EX-03 54 42 4 0 0 0 0 96 0 24
2011 EX 61 30 3 4 1 0 0 92 5 158
2011 EX-01 56 35 4 6 0 0 0 90 6 104
2011 EX-02 79 17 4 0 0 0 0 96 0 24
2011 EX-03 55 40 0 0 5 0 0 95 5 20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 33 5 11 2 0 0 82 13 124
2017 EX-01 47 30 7 14 1 0 0 77 16 69
2017 EX-02 37 46 0 13 4 0 0 83 17 24
2017 EX-03 66 34 0 0 0 0 0 100 0 23
2014 EX 48 31 6 9 5 0 1 79 14 169
2014 EX-01 43 32 8 11 5 0 1 76 16 97
2014 EX-02 45 38 3 5 9 0 0 83 14 37
2014 EX-03 63 25 4 8 0 0 0 88 8 24

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 45 8 9 4 0 0 79 13 124
2017 EX-01 29 43 13 10 5 0 0 72 15 69
2017 EX-02 29 58 4 8 0 0 0 87 8 24
2017 EX-03 47 49 0 4 0 0 0 96 4 23
2014 EX 40 34 9 9 6 1 1 76 15 169
2014 EX-01 35 37 8 10 7 1 2 74 17 97
2014 EX-02 35 37 11 9 8 0 0 72 17 37
2014 EX-03 58 25 13 4 0 0 0 83 4 24
2011 EX 51 35 7 6 1 0 0 86 7 158
2011 EX-01 47 38 9 5 1 0 0 86 6 104
2011 EX-02 63 29 0 8 0 0 0 92 8 24
2011 EX-03 57 24 5 10 5 0 0 81 14 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 40 10 6 4 1 0 80 10 125
2017 EX-01 33 38 13 9 5 1 0 72 14 70
2017 EX-02 29 58 4 8 0 0 0 87 8 24
2017 EX-03 66 30 4 0 0 0 0 96 0 23

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 34 12 16 7 0 1 65 23 124
2017 EX-01 29 32 19 11 9 0 0 61 21 69
2017 EX-02 30 41 0 29 0 0 0 71 29 24
2017 EX-03 30 36 4 21 4 0 4 69 27 23
2014 EX 22 34 12 19 12 0 1 56 31 169
2014 EX-01 21 36 12 20 11 0 0 56 31 97
2014 EX-02 21 35 17 8 19 0 0 56 27 37
2014 EX-03 38 29 4 25 4 0 0 67 29 24
2011 EX 25 46 7 14 8 0 0 70 23 159
2011 EX-01 28 46 6 13 7 0 0 74 20 104
2011 EX-02 21 42 13 17 8 0 0 63 25 24
2011 EX-03 19 48 5 19 10 0 0 67 29 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 3 4 6 10 16 0 61 19 65 125
2017 EX-01 1 5 10 13 16 0 54 15 64 70
2017 EX-02 4 0 4 8 13 0 71 14 71 24
2017 EX-03 0 0 0 4 13 0 83 0 100 23
2014 EX 2 2 10 6 18 0 62 10 64 169
2014 EX-01 1 4 11 8 16 0 60 12 61 97
2014 EX-02 0 0 11 3 25 0 62 0 71 37
2014 EX-03 0 0 8 0 13 0 79 0 60 24
2011 EX 3 6 4 5 19 0 63 25 64 159
2011 EX-01 3 7 3 3 21 0 63 26 66 104
2011 EX-02 4 4 4 13 13 0 63 22 67 24
2011 EX-03 5 5 5 10 19 0 57 22 67 21
2008 EX 6 4 2 8 19 0 61 25 69 124
2008 EX-01 6 5 2 7 18 0 62 27 67 87
2008 EX-02 11 0 5 11 26 0 47 20 70 19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 30 25 14 20 0 1 40 35 125
2017 EX-01 10 33 28 13 14 0 1 44 28 70
2017 EX-02 4 29 13 17 38 0 0 33 55 24
2017 EX-03 14 26 17 17 26 0 0 40 43 23
2014 EX 9 12 23 32 23 0 1 21 56 169
2014 EX-01 11 16 26 24 22 0 0 27 47 97
2014 EX-02 3 8 16 44 27 0 3 11 73 37
2014 EX-03 17 4 21 38 21 0 0 21 58 24
2011 EX 7 25 29 19 19 0 1 32 39 159
2011 EX-01 10 31 25 18 15 0 1 41 34 104
2011 EX-02 4 17 38 17 25 0 0 21 42 24
2011 EX-03 0 14 33 29 19 0 5 15 50 21
2008 EX 10 19 27 27 18 0 0 28 45 124
2008 EX-01 8 21 30 25 16 0 0 29 41 87
2008 EX-02 16 16 16 26 26 0 0 32 53 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 27 9 6 5 2 22 74 15 125
2017 EX-01 24 28 11 9 4 0 23 68 17 70
2017 EX-02 25 37 13 0 8 4 13 75 10 24
2017 EX-03 36 17 0 4 4 4 34 86 14 23
2014 EX 30 20 9 7 4 1 31 72 16 169
2014 EX-01 30 23 9 5 2 1 30 76 11 97
2014 EX-02 25 14 11 5 8 0 37 62 21 37
2014 EX-03 33 13 8 8 8 0 29 65 24 24
2011 EX 28 27 5 9 4 3 25 75 18 159
2011 EX-01 34 24 5 11 2 3 22 77 17 104
2011 EX-02 25 29 13 0 8 0 25 72 11 24
2011 EX-03 10 33 0 14 10 5 29 64 36 21

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EX 41 43 16 125
2017 EX-01 42 40 18 70
2017 EX-02 42 42 16 24
2017 EX-03 34 53 13 23
2014 EX 44 30 26 169
2014 EX-01 45 25 30 97
2014 EX-02 41 41 19 37
2014 EX-03 46 29 25 24
2011 EX 38 42 21 159
2011 EX-01 35 41 24 104
2011 EX-02 42 42 17 24
2011 EX-03 43 48 10 21

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EX 26 22 39 4 0 8 51
2017 EX-01 16 25 42 4 0 13 29
2017 EX-02 70 10 20 0 0 0 10
2014 EX 19 21 54 3 9999 3 74
2014 EX-01 14 25 55 5 9999 2 44
2014 EX-02 39 13 47 0 9999 0 15
2014 EX-03 18 27 45 0 9999 9 11
2011 EX 32 45 22 2 9999 0 60
2011 EX-01 28 44 25 3 9999 0 36
2011 EX-02 30 70 0 0 9999 0 10
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 32 7 1 1 0 0 92 2 124
2017 EX-01 54 37 8 1 0 0 0 91 1 70
2017 EX-02 59 34 8 0 0 0 0 92 0 24
2017 EX-03 78 18 4 0 0 0 0 96 0 22
2014 EX 64 32 2 1 1 0 1 96 2 168
2014 EX-01 54 40 3 1 1 0 1 95 2 96
2014 EX-02 75 25 0 0 0 0 0 100 0 37
2014 EX-03 83 17 0 0 0 0 0 100 0 24
2011 EX 69 26 2 2 1 0 0 95 3 159
2011 EX-01 65 28 3 3 1 0 0 93 4 104
2011 EX-02 71 29 0 0 0 0 0 100 0 24
2011 EX-03 81 14 0 0 5 0 0 95 5 21
2008 EX 77 17 2 2 2 0 0 94 4 124
2008 EX-01 71 21 2 3 2 0 0 92 6 87
2008 EX-02 89 11 0 0 0 0 0 100 0 19

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 46 7 11 7 0 0 74 18 125
2017 EX-01 26 52 6 8 8 0 0 78 16 70
2017 EX-02 25 46 12 13 4 0 0 71 17 24
2017 EX-03 34 36 9 17 4 0 0 70 21 23
2014 EX 42 36 8 12 2 0 0 78 14 169
2014 EX-01 35 38 12 13 2 0 0 72 15 97
2014 EX-02 54 32 0 11 3 0 0 86 14 37
2014 EX-03 54 33 0 13 0 0 0 88 13 24
2011 EX 49 39 5 4 3 0 0 88 7 159
2011 EX-01 43 40 8 7 2 0 0 84 9 104
2011 EX-02 63 33 0 0 4 0 0 96 4 24
2011 EX-03 57 38 0 0 5 0 0 95 5 21

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 16 35 32 13 5 0 0 17 51 125
2017 EX-01 17 40 28 13 3 0 0 16 56 70
2017 EX-02 21 34 41 0 4 0 0 4 55 24
2017 EX-03 4 34 31 26 4 0 0 30 39 23
2014 EX 15 40 34 6 4 0 1 10 55 168
2014 EX-01 18 42 31 5 4 0 0 9 60 96
2014 EX-02 14 43 35 3 3 0 3 5 58 37
2014 EX-03 13 38 33 17 0 0 0 17 50 24
2011 EX 19 27 42 9 1 0 1 11 47 159
2011 EX-01 19 32 39 8 2 0 0 10 51 104
2011 EX-02 21 17 46 13 0 0 4 13 39 24
2011 EX-03 19 24 38 19 0 0 0 19 43 21
2008 EX 8 38 40 11 3 0 0 15 46 124
2008 EX-01 9 40 36 13 2 0 0 15 49 87
2008 EX-02 0 37 58 5 0 0 0 5 37 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 23 36 20 15 7 0 0 22 58 125
2017 EX-01 30 34 18 12 5 0 0 18 64 70
2017 EX-02 17 42 24 13 4 0 0 17 59 24
2017 EX-03 4 43 27 17 9 0 0 26 47 23
2014 EX 17 26 31 17 8 0 2 25 44 169
2014 EX-01 20 32 27 12 7 0 2 20 53 97
2014 EX-02 17 24 35 14 5 0 5 20 43 37
2014 EX-03 13 13 38 29 8 0 0 38 25 24
2011 EX 11 31 33 15 9 0 1 24 43 159
2011 EX-01 11 37 34 11 9 0 0 19 47 104
2011 EX-02 13 13 33 29 8 0 4 39 26 24
2011 EX-03 14 38 24 19 5 0 0 24 52 21
2008 EX 13 31 35 14 6 0 1 20 45 124
2008 EX-01 15 31 36 14 3 0 1 17 47 87
2008 EX-02 11 32 37 16 5 0 0 21 42 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 34 29 9 2 0 0 11 60 125
2017 EX-01 30 30 29 8 3 0 0 11 60 70
2017 EX-02 30 45 25 0 0 0 0 0 75 24
2017 EX-03 9 36 34 17 4 0 0 21 44 23
2014 EX 29 33 25 7 3 1 1 10 64 168
2014 EX-01 32 32 26 7 2 1 0 9 65 97
2014 EX-02 27 37 16 11 3 0 5 15 68 36
2014 EX-03 33 29 33 0 4 0 0 4 63 24
2011 EX 23 33 28 10 6 0 1 16 56 159
2011 EX-01 23 38 29 6 5 0 0 11 61 104
2011 EX-02 17 29 25 21 4 0 4 26 48 24
2011 EX-03 33 19 29 10 10 0 0 19 52 21
2008 EX 24 34 27 12 2 0 0 15 58 124
2008 EX-01 24 38 23 14 1 0 0 15 62 87
2008 EX-02 21 26 42 11 0 0 0 11 47 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 22 32 37 6 2 0 0 9 54 125
2017 EX-01 23 38 33 4 1 0 0 5 61 70
2017 EX-02 25 29 37 4 4 0 0 8 55 24
2017 EX-03 13 21 43 19 4 0 0 23 34 23
2014 EX 33 36 27 3 1 0 1 4 69 169
2014 EX-01 34 36 26 4 0 0 0 4 70 97
2014 EX-02 38 27 29 0 3 0 3 3 67 37
2014 EX-03 25 50 21 4 0 0 0 4 75 24
2011 EX 27 34 34 4 1 0 1 6 61 158
2011 EX-01 28 37 28 6 2 0 0 8 64 104
2011 EX-02 17 35 43 0 0 0 4 0 55 23
2011 EX-03 24 24 48 5 0 0 0 5 48 21
2008 EX 26 34 30 9 2 0 0 10 60 124
2008 EX-01 26 34 29 9 1 0 0 10 61 87
2008 EX-02 26 32 42 0 0 0 0 0 58 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 32 38 20 7 3 0 0 10 70 125
2017 EX-01 40 32 18 10 0 0 0 10 72 70
2017 EX-02 30 50 8 4 8 0 0 13 79 24
2017 EX-03 13 43 36 0 9 0 0 9 56 23
2014 EX 34 34 24 5 2 0 1 7 69 168
2014 EX-01 42 26 24 5 2 0 1 7 69 96
2014 EX-02 32 33 25 8 3 0 0 11 65 37
2014 EX-03 13 67 21 0 0 0 0 0 79 24
2011 EX 26 38 26 8 2 1 1 10 64 159
2011 EX-01 27 38 27 5 3 1 0 8 65 104
2011 EX-02 21 42 29 4 0 0 4 4 65 24
2011 EX-03 24 33 24 19 0 0 0 19 57 21
2008 EX 24 32 32 10 2 0 0 11 56 124
2008 EX-01 28 24 37 10 1 0 0 11 52 87
2008 EX-02 16 63 21 0 0 0 0 0 79 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 17 26 37 15 5 0 0 20 43 124
2017 EX-01 20 21 33 21 4 0 0 25 42 70
2017 EX-02 13 39 43 4 0 0 0 4 53 23
2017 EX-03 4 36 43 9 9 0 0 17 40 23
2014 EX 11 18 43 20 7 1 0 27 29 169
2014 EX-01 13 16 44 21 5 1 0 26 29 97
2014 EX-02 11 21 38 21 8 0 0 29 32 37
2014 EX-03 4 21 54 13 8 0 0 21 25 24
2011 EX 10 25 44 13 6 1 2 20 35 157
2011 EX-01 10 25 45 14 6 1 0 20 35 103
2011 EX-02 9 22 48 9 4 0 9 14 33 23
2011 EX-03 5 38 38 14 5 0 0 19 43 21
2008 EX 18 36 33 9 4 0 0 13 54 123
2008 EX-01 18 38 33 7 3 0 0 10 56 87
2008 EX-02 16 37 26 16 5 0 0 21 53 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 28 34 12 2 0 0 14 52 125
2017 EX-01 29 27 28 11 4 0 0 15 57 70
2017 EX-02 21 29 41 8 0 0 0 8 50 24
2017 EX-03 9 31 47 13 0 0 0 13 40 23
2014 EX 34 29 27 7 2 1 1 9 64 169
2014 EX-01 38 26 29 3 2 1 1 5 65 97
2014 EX-02 30 27 27 14 3 0 0 16 57 37
2014 EX-03 38 42 13 8 0 0 0 8 79 24

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 25 5 3 4 0 0 88 7 124
2017 EX-01 61 23 9 5 3 0 0 84 7 70
2017 EX-02 69 26 0 0 4 0 0 96 4 23
2017 EX-03 60 36 0 0 4 0 0 96 4 23
2014 EX 61 26 4 6 2 1 0 88 8 169
2014 EX-01 62 27 3 6 1 1 0 89 7 97
2014 EX-02 59 24 6 5 5 0 0 83 11 37
2014 EX-03 58 33 4 4 0 0 0 92 4 24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 46 45 2 5 2 0 0 91 7 124
2017 EX-01 45 47 1 7 0 0 0 91 7 70
2017 EX-02 35 52 9 4 0 0 0 87 4 23
2017 EX-03 57 39 0 0 4 0 0 96 4 23
2014 EX 53 40 4 3 1 0 0 93 4 169
2014 EX-01 49 43 4 3 1 0 0 92 4 97
2014 EX-02 46 46 5 3 0 0 0 92 3 37
2014 EX-03 79 17 0 4 0 0 0 96 4 24

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 43 38 9 6 2 2 0 82 9 124
2017 EX-01 35 38 14 7 4 2 0 74 11 69
2017 EX-02 42 45 0 8 0 4 0 91 9 24
2017 EX-03 60 40 0 0 0 0 0 100 0 23
2014 EX 49 37 7 7 0 1 0 86 7 168
2014 EX-01 37 45 12 6 0 0 0 82 6 96
2014 EX-02 59 30 3 8 0 0 0 89 8 37
2014 EX-03 71 21 0 4 0 4 0 96 4 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 40 9 9 2 0 0 81 11 125
2017 EX-01 35 41 11 10 3 0 0 75 13 70
2017 EX-02 29 45 13 13 0 0 0 75 13 24
2017 EX-03 64 36 0 0 0 0 0 100 0 23
2014 EX 45 37 9 7 1 1 0 83 7 169
2014 EX-01 38 41 12 7 1 1 0 80 8 97
2014 EX-02 57 30 5 8 0 0 0 87 8 37
2014 EX-03 54 38 4 4 0 0 0 92 4 24
2011 EX 43 39 12 3 2 1 0 83 5 159
2011 EX-01 40 42 10 4 2 2 0 84 6 104
2011 EX-02 42 33 25 0 0 0 0 75 0 24
2011 EX-03 57 19 14 5 5 0 0 76 10 21

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 32 2 7 5 0 0 86 12 124
2017 EX-01 49 32 3 9 8 0 0 80 17 69
2017 EX-02 54 34 4 8 0 0 0 87 8 24
2017 EX-03 60 40 0 0 0 0 0 100 0 23
2014 EX 48 34 7 6 5 0 0 82 11 169
2014 EX-01 40 34 11 10 5 0 0 74 15 97
2014 EX-02 53 38 3 0 5 0 0 92 5 37
2014 EX-03 67 29 0 4 0 0 0 96 4 24
2011 EX 56 30 8 4 3 1 0 86 6 158
2011 EX-01 51 31 9 6 3 1 0 83 9 104
2011 EX-02 65 30 4 0 0 0 0 96 0 23
2011 EX-03 57 29 10 0 5 0 0 86 5 21
2008 EX 58 34 2 5 2 0 0 92 7 123
2008 EX-01 56 34 2 6 1 0 0 91 7 87
2008 EX-02 53 42 0 5 0 0 0 95 5 19

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 39 9 8 3 0 1 80 11 125
2017 EX-01 37 40 10 11 3 0 0 76 14 70
2017 EX-02 38 45 13 4 0 0 0 83 4 24
2017 EX-03 43 44 4 4 4 0 0 87 9 23
2014 EX 45 38 9 3 4 1 1 84 7 169
2014 EX-01 41 41 10 4 2 1 1 84 6 97
2014 EX-02 43 33 13 0 11 0 0 75 11 37
2014 EX-03 58 29 4 8 0 0 0 88 8 24

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 29 5 2 0 0 0 93 2 125
2017 EX-01 57 35 5 3 0 0 0 92 3 70
2017 EX-02 75 21 4 0 0 0 0 96 0 24
2017 EX-03 74 17 9 0 0 0 0 91 0 23
2014 EX 62 30 4 3 0 0 0 93 3 169
2014 EX-01 61 33 5 1 0 0 0 94 1 97
2014 EX-02 59 29 6 5 0 0 0 89 5 37
2014 EX-03 75 17 0 8 0 0 0 92 8 24
2011 EX 60 31 5 1 1 2 0 94 1 159
2011 EX-01 57 33 8 1 0 2 0 91 1 104
2011 EX-02 71 29 0 0 0 0 0 100 0 24
2011 EX-03 57 38 0 0 5 0 0 95 5 21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 26 6 6 2 0 0 86 8 125
2017 EX-01 59 24 7 10 0 0 0 83 10 70
2017 EX-02 50 45 0 0 4 0 0 96 4 24
2017 EX-03 73 23 4 0 0 0 0 96 0 23
2014 EX 61 26 4 7 2 0 1 88 8 169
2014 EX-01 58 28 5 8 1 0 0 86 9 97
2014 EX-02 67 21 0 3 5 0 3 91 9 37
2014 EX-03 58 29 4 8 0 0 0 88 8 24
2011 EX 62 29 4 3 3 0 1 91 5 159
2011 EX-01 56 34 4 3 3 0 1 90 6 104
2011 EX-02 71 25 4 0 0 0 0 96 0 24
2011 EX-03 67 19 5 5 5 0 0 86 10 21
2008 EX 69 23 2 4 2 0 0 93 6 124
2008 EX-01 67 26 1 3 2 0 0 93 6 87
2008 EX-02 68 21 0 11 0 0 0 89 11 19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 47 36 6 7 3 1 0 83 10 125
2017 EX-01 41 36 9 12 3 0 0 77 15 70
2017 EX-02 41 55 4 0 0 0 0 96 0 24
2017 EX-03 64 27 4 0 4 0 0 91 4 23
2014 EX 48 36 5 7 4 1 1 84 11 169
2014 EX-01 40 42 5 7 4 0 1 83 12 97
2014 EX-02 57 27 6 3 5 3 0 86 8 37
2014 EX-03 58 25 4 13 0 0 0 83 13 24
2011 EX 50 29 9 8 3 2 0 80 11 159
2011 EX-01 44 32 11 9 3 2 0 77 12 104
2011 EX-02 67 17 8 8 0 0 0 83 8 24
2011 EX-03 43 33 5 10 5 5 0 80 15 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 29 18 13 8 13 3 15 57 27 125
2017 EX-01 24 15 15 9 18 2 17 48 33 70
2017 EX-02 25 21 20 13 8 0 13 53 24 24
2017 EX-03 51 23 4 4 4 4 9 85 10 23
2014 EX 29 24 12 9 11 5 11 62 24 169
2014 EX-01 22 27 13 9 12 6 11 58 25 97
2014 EX-02 37 14 13 8 11 3 13 61 23 37
2014 EX-03 33 29 8 8 13 4 4 68 23 24
2011 EX 31 22 8 13 6 3 16 66 24 158
2011 EX-01 27 24 9 16 5 3 16 63 26 104
2011 EX-02 50 25 4 8 4 4 4 82 14 24
2011 EX-03 20 10 5 10 15 5 35 50 42 20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 33 50 8 6 3 0 0 83 9 125
2017 EX-01 28 51 11 8 1 0 0 80 10 70
2017 EX-02 42 50 4 0 4 0 0 92 4 24
2017 EX-03 36 47 9 4 4 0 0 83 9 23
2014 EX 37 44 2 10 6 0 0 81 17 169
2014 EX-01 38 44 1 8 9 0 0 82 17 97
2014 EX-02 38 45 0 14 3 0 0 83 17 37
2014 EX-03 29 50 4 13 4 0 0 79 17 24
2011 EX 39 45 3 10 3 0 0 83 13 157
2011 EX-01 37 44 5 11 3 0 0 81 14 102
2011 EX-02 54 38 0 8 0 0 0 92 8 24
2011 EX-03 19 62 0 14 5 0 0 81 19 21
2008 EX 43 45 0 9 3 0 0 88 12 124
2008 EX-01 39 47 0 11 2 0 0 86 14 87
2008 EX-02 42 53 0 5 0 0 0 95 5 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 34 3 6 3 0 0 87 9 125
2017 EX-01 56 31 3 7 3 0 0 87 10 70
2017 EX-02 50 38 4 4 4 0 0 87 8 24
2017 EX-03 49 39 4 9 0 0 0 87 9 23
2014 EX 57 29 4 7 4 0 0 86 11 169
2014 EX-01 54 27 4 8 6 0 0 81 15 97
2014 EX-02 65 33 3 0 0 0 0 97 0 37
2014 EX-03 58 33 4 4 0 0 0 92 4 24
2011 EX 57 28 3 7 6 0 0 85 13 159
2011 EX-01 61 28 2 7 3 0 0 88 10 104
2011 EX-02 50 25 4 13 8 0 0 75 21 24
2011 EX-03 48 29 0 5 19 0 0 76 24 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 63 32 3 2 1 0 0 94 2 125
2017 EX-01 63 28 6 3 0 0 0 91 3 70
2017 EX-02 66 34 0 0 0 0 0 100 0 24
2017 EX-03 56 40 0 0 4 0 0 96 4 23
2014 EX 68 26 3 2 0 1 1 95 2 169
2014 EX-01 67 23 4 3 0 1 2 93 3 97
2014 EX-02 75 25 0 0 0 0 0 100 0 37
2014 EX-03 58 42 0 0 0 0 0 100 0 24

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 71 25 2 1 0 0 0 96 1 125
2017 EX-01 66 30 3 1 0 0 0 96 1 70
2017 EX-02 76 17 4 3 0 0 0 92 3 24
2017 EX-03 83 17 0 0 0 0 0 100 0 23
2014 EX 74 21 3 1 1 1 0 95 2 169
2014 EX-01 73 21 3 1 1 1 0 95 2 97
2014 EX-02 83 14 3 0 0 0 0 97 0 37
2014 EX-03 67 25 4 4 0 0 0 92 4 24
2011 EX 72 20 3 3 2 0 0 92 4 159
2011 EX-01 72 21 4 2 1 0 0 93 3 104
2011 EX-02 83 8 0 0 8 0 0 92 8 24
2011 EX-03 57 33 0 10 0 0 0 90 10 21
2008 EX 81 14 0 2 2 1 1 96 4 124
2008 EX-01 83 13 0 1 1 1 1 98 2 87
2008 EX-02 68 21 0 5 5 0 0 89 11 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 20 1 8 1 0 0 90 9 125
2017 EX-01 68 20 1 9 1 0 0 88 10 70
2017 EX-02 67 24 0 8 0 0 0 92 8 24
2017 EX-03 79 17 0 4 0 0 0 96 4 23
2014 EX 72 14 5 6 4 0 0 86 9 168
2014 EX-01 64 19 3 8 6 0 0 83 14 97
2014 EX-02 87 5 5 3 0 0 0 92 3 37
2014 EX-03 91 4 0 4 0 0 0 96 4 23
2011 EX 72 19 3 3 3 0 0 91 6 159
2011 EX-01 70 18 5 4 3 0 0 88 7 104
2011 EX-02 79 17 0 0 4 0 0 96 4 24
2011 EX-03 71 19 0 5 5 0 0 90 10 21
2008 EX 70 20 2 6 2 0 0 90 7 124
2008 EX-01 71 18 2 7 1 0 0 90 8 87
2008 EX-02 47 42 0 5 5 0 0 89 11 19

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 76 14 6 2 1 0 0 90 3 125
2017 EX-01 70 17 10 3 0 0 0 87 3 70
2017 EX-02 76 17 4 3 0 0 0 92 3 24
2017 EX-03 91 9 0 0 0 0 0 100 0 23
2014 EX 79 13 2 4 1 0 1 93 4 169
2014 EX-01 77 12 2 7 1 0 1 90 8 97
2014 EX-02 89 11 0 0 0 0 0 100 0 37
2014 EX-03 83 17 0 0 0 0 0 100 0 24
2011 EX 75 18 1 4 2 0 1 94 6 159
2011 EX-01 72 18 1 5 3 0 1 91 8 104
2011 EX-02 92 8 0 0 0 0 0 100 0 24
2011 EX-03 62 33 0 5 0 0 0 95 5 21
2008 EX 77 12 2 3 4 0 1 90 7 124
2008 EX-01 78 10 3 2 5 0 1 90 7 87
2008 EX-02 63 21 0 11 5 0 0 84 16 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 85 8 3 2 1 0 1 94 3 125
2017 EX-01 82 9 5 3 0 0 1 92 3 70
2017 EX-02 92 4 4 0 0 0 0 96 0 24
2017 EX-03 87 13 0 0 0 0 0 100 0 23
2014 EX 89 5 2 1 1 1 1 96 2 169
2014 EX-01 86 5 3 1 2 1 1 94 3 97
2014 EX-02 95 5 0 0 0 0 0 100 0 37
2014 EX-03 92 8 0 0 0 0 0 100 0 24
2011 EX 87 3 3 4 1 0 1 92 5 158
2011 EX-01 85 3 5 4 1 0 2 90 5 103
2011 EX-02 92 4 0 4 0 0 0 96 4 24
2011 EX-03 86 5 0 5 5 0 0 90 10 21
2008 EX 89 6 1 2 1 0 2 97 2 124
2008 EX-01 90 6 1 1 1 0 1 97 2 87
2008 EX-02 84 16 0 0 0 0 0 100 0 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 61 23 6 7 2 0 1 85 9 125
2017 EX-01 57 24 7 10 1 0 1 82 11 70
2017 EX-02 71 16 8 4 0 0 0 87 4 24
2017 EX-03 61 30 4 4 0 0 0 91 4 23
2014 EX 71 16 4 7 1 1 1 88 8 169
2014 EX-01 64 18 3 11 1 1 1 85 12 97
2014 EX-02 86 5 3 5 0 0 0 92 5 37
2014 EX-03 71 25 4 0 0 0 0 96 0 24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 18 4 4 0 2 2 92 4 124
2017 EX-01 68 16 6 7 0 2 1 87 7 69
2017 EX-02 80 16 0 0 0 0 4 100 0 24
2017 EX-03 69 19 4 0 0 4 4 95 0 23
2014 EX 76 17 4 2 0 1 1 95 2 169
2014 EX-01 71 19 5 3 0 1 1 91 3 97
2014 EX-02 87 11 3 0 0 0 0 97 0 37
2014 EX-03 79 21 0 0 0 0 0 100 0 24
2011 EX 81 11 4 1 0 2 1 95 1 159
2011 EX-01 85 9 4 1 0 2 0 95 1 104
2011 EX-02 83 8 8 0 0 0 0 92 0 24
2011 EX-03 67 24 0 0 0 5 5 100 0 21
2008 EX 81 11 4 1 1 1 1 94 2 124
2008 EX-01 82 13 6 0 0 0 0 94 0 87
2008 EX-02 74 16 0 5 5 0 0 89 11 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 18 82 125
2017 EX-01 17 83 70
2017 EX-02 21 79 24
2014 EX 13 87 168
2014 EX-01 11 89 96
2014 EX-02 14 86 37
2014 EX-03 21 79 24

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EX 34 23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EX 54 23
2017 EX-01 61 12
2014 EX 77 22
2014 EX-01 82 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EX 38 23

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EX 0 23
2017 EX-01 0 12
2014 EX 0 22
2014 EX-01 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 EX-01 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EX 0 23
2017 EX-01 0 12
2014 EX 0 22
2014 EX-01 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EX 34 23
2014 EX 50 22
2014 EX-01 55 11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EX 31 23
2014 EX 59 22
2014 EX-01 64 11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EX 54 23
2017 EX-01 61 12
2014 EX 50 22
2014 EX-01 55 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EX 42 23
2014 EX 41 22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EX 44 23
2017 EX-01 42 12
2014 EX 50 22
2014 EX-01 55 11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EX 51 23
2017 EX-01 39 12
2014 EX 64 22
2014 EX-01 64 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EX 38 23
2014 EX 45 22
2014 EX-01 55 11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 12
2014 EX 0 22
2014 EX-01 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EX 0 23
2017 EX-01 0 12
2014 EX 0 22
2014 EX-01 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EX 25 23

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EX 49 23
2017 EX-01 53 12
2014 EX 54 22
2014 EX-01 45 11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EX 25 23

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 0 23
2017 EX-01 0 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EX 65 23
2017 EX-01 58 12
2014 EX 59 22
2014 EX-01 73 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EX 32 23
2014 EX 27 22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EX 25 23
2017 EX-01 0 12
2014 EX 37 22

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EX 0 23
2017 EX-01 0 12
2014 EX 0 22
2014 EX-01 0 11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 EX-01 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 12
2014 EX 0 22
2014 EX-01 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 EX-01 0 11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 12
2014 EX 22 22

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EX 21 23
2014 EX 23 22

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EX 0 21
2017 EX-01 0 12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 EX-01 0 11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EX-01 0 12
2014 EX 0 22
2014 EX-01 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EX 0 21
2017 EX-01 0 12
2014 EX 0 22
2014 EX-01 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EX 0 21
2017 EX-01 0 12
2014 EX-01 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 EX 22 22

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EX 0 21
2017 EX-01 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EX 0 21
2017 EX-01 0 12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EX 28 21
2017 EX-01 39 12
2014 EX 33 22

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EX 52 21
2017 EX-01 58 12
2014 EX 45 22

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EX 0 21
2017 EX-01 0 12
2014 EX 0 22
2014 EX-01 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EX 46 21
2017 EX-01 39 12
2014 EX 73 22
2014 EX-01 73 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EX 0 21
2017 EX-01 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EX 29 21
2014 EX 23 22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 96 4 23
2017 EX-01 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 28 12 11 7 9 2 67 20 125
2017 EX-01 28 28 14 9 7 11 3 66 18 70
2017 EX-02 33 21 8 25 4 8 0 59 32 24
2017 EX-03 39 31 13 0 9 4 4 77 9 23
2014 EX 34 29 13 7 5 10 3 72 13 169
2014 EX-01 25 32 17 5 5 12 5 67 12 97
2014 EX-02 45 24 8 9 8 5 0 73 18 37
2014 EX-03 42 29 8 8 0 13 0 81 10 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 31 9 10 5 4 0 75 16 124
2017 EX-01 38 31 8 11 7 5 0 72 19 69
2017 EX-02 37 34 17 9 0 4 0 74 9 24
2017 EX-03 60 27 4 4 4 0 0 87 9 23
2014 EX 42 29 14 7 4 3 1 74 11 169
2014 EX-01 33 37 16 5 5 3 1 73 11 97
2014 EX-02 53 16 11 14 5 0 0 70 19 37
2014 EX-03 54 21 17 0 0 8 0 82 0 24
2011 EX 49 36 6 4 1 4 0 88 5 159
2011 EX-01 48 35 7 5 1 5 0 87 6 104
2011 EX-02 54 42 4 0 0 0 0 96 0 24
2011 EX-03 48 33 10 5 0 5 0 85 5 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 6 94 125
2017 EX-01 8 92 70

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 28 8 2 4 14 5 83 6 125
2017 EX-01 37 31 8 1 5 13 4 82 8 70
2017 EX-02 34 29 13 0 4 20 0 79 5 24
2017 EX-03 53 17 9 4 0 9 9 85 5 23
2014 EX 36 24 15 2 0 20 4 78 2 169
2014 EX-01 28 23 18 2 0 25 4 72 3 97
2014 EX-02 48 21 14 3 0 8 5 80 4 37
2014 EX-03 42 33 8 0 0 17 0 90 0 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 30 8 2 3 5 2 86 6 125
2017 EX-01 45 37 4 3 3 6 1 89 6 70
2017 EX-02 45 29 17 0 4 4 0 78 4 24
2017 EX-03 61 17 4 4 4 4 4 86 9 23
2014 EX 44 29 15 1 1 9 1 81 2 169
2014 EX-01 38 32 17 1 1 11 1 79 2 97
2014 EX-02 53 29 11 3 0 3 0 85 3 37
2014 EX-03 46 29 13 0 0 13 0 86 0 24
2011 EX 53 34 6 3 0 4 0 91 3 158
2011 EX-01 51 33 8 4 0 5 0 88 4 104
2011 EX-02 70 26 0 0 0 4 0 100 0 23
2011 EX-03 38 48 5 5 0 5 0 90 5 21

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EX 5 95 125
2017 EX-03 0 100 23
2014 EX-03 0 100 23

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 15 2 1 0 0 52 93 2 125
2017 EX-01 32 16 3 0 0 0 49 94 0 70
2017 EX-02 42 17 3 0 0 0 38 95 0 24
2017 EX-03 17 10 0 4 0 0 69 86 14 23
2014 EX 25 20 2 1 0 0 52 94 1 168
2014 EX-01 23 22 2 1 0 0 52 94 2 96
2014 EX-02 33 11 3 0 0 0 53 94 0 37
2014 EX-03 17 25 0 0 0 0 58 100 0 24
2011 EX 34 16 4 2 0 0 45 90 3 159
2011 EX-01 38 18 4 3 0 0 37 89 5 104
2011 EX-02 38 13 4 0 0 0 46 92 0 24
2011 EX-03 24 14 5 0 0 0 57 89 0 21
2008 EX 27 20 4 2 0 0 48 89 3 124
2008 EX-01 29 24 5 2 0 0 40 88 4 87
2008 EX-02 26 21 0 0 0 0 53 100 0 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 16 32 13 6 3 8 22 70 12 125
2017 EX-01 15 34 20 5 3 7 16 64 10 70
2017 EX-02 17 42 4 8 0 12 17 82 12 24
2017 EX-03 13 27 4 9 4 4 39 70 22 23
2014 EX 19 25 11 3 2 9 32 74 8 169
2014 EX-01 15 23 14 2 1 9 36 70 6 97
2014 EX-02 13 30 8 5 3 5 35 72 13 37
2014 EX-03 29 29 8 4 4 17 8 78 11 24
2011 EX 25 33 14 5 1 6 16 74 8 159
2011 EX-01 26 33 18 5 1 7 11 71 7 104
2011 EX-02 21 29 8 4 0 8 29 80 7 24
2011 EX-03 19 43 5 5 5 5 19 81 13 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 19 2 0 0 3 50 96 0 125
2017 EX-01 27 20 3 0 0 2 48 94 0 70
2017 EX-02 34 25 0 0 0 8 34 100 0 24
2017 EX-03 13 14 0 0 0 4 69 100 0 23
2014 EX 29 14 4 1 0 1 52 90 3 169
2014 EX-01 30 15 6 0 0 0 49 88 0 97
2014 EX-02 22 11 0 6 0 0 62 85 15 37
2014 EX-03 33 13 0 0 0 0 54 100 0 24
2011 EX 32 16 4 0 0 2 46 92 0 158
2011 EX-01 37 17 7 0 0 2 37 89 0 103
2011 EX-02 29 29 0 0 0 4 38 100 0 24
2011 EX-03 24 5 0 0 0 0 71 100 0 21
2008 EX 31 13 4 0 0 0 52 92 0 124
2008 EX-01 33 16 6 0 0 0 45 90 0 87
2008 EX-02 32 11 0 0 0 0 58 100 0 19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 28 16 5 2 0 2 47 87 3 125
2017 EX-01 27 14 6 3 0 2 48 82 6 70
2017 EX-02 42 21 8 0 0 4 25 89 0 24
2017 EX-03 17 19 0 0 0 0 64 100 0 23
2014 EX 28 18 2 1 1 2 47 92 4 169
2014 EX-01 29 21 4 0 1 1 44 91 2 97
2014 EX-02 21 13 0 6 0 0 59 84 16 37
2014 EX-03 33 17 0 0 0 4 46 100 0 24
2011 EX 35 16 4 1 0 2 43 92 1 157
2011 EX-01 37 17 6 1 0 2 37 89 2 102
2011 EX-02 33 25 0 0 0 0 42 100 0 24
2011 EX-03 29 10 0 0 0 5 57 100 0 21
2008 EX 38 16 2 2 0 0 43 94 3 124
2008 EX-01 40 18 2 2 0 0 37 93 4 87
2008 EX-02 37 21 0 0 0 0 42 100 0 19
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 20 8 6 9 1 0 77 15 125
2017 EX-01 50 17 11 8 12 2 0 68 21 70
2017 EX-02 62 21 8 4 4 0 0 83 8 24
2017 EX-03 60 36 0 0 4 0 0 96 4 23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 20 6 4 8 2 0 82 12 125
2017 EX-01 56 17 8 4 10 3 0 76 15 70
2017 EX-02 50 30 8 8 4 0 0 79 13 24
2017 EX-03 77 23 0 0 0 0 0 100 0 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 46 6 5 4 2 0 85 9 125
2017 EX-01 29 53 6 4 6 2 0 83 11 70
2017 EX-02 37 50 4 4 4 0 0 87 8 24
2017 EX-03 53 39 0 4 0 4 0 96 4 23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 18 42 12 16 12 0 0 60 27 125
2017 EX-01 19 38 10 18 15 0 0 57 33 70
2017 EX-02 17 42 16 21 4 0 0 59 25 24
2017 EX-03 17 51 19 4 9 0 0 69 13 23

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 22 13 13 7 0 0 68 20 125
2017 EX-01 40 20 13 16 11 0 0 60 28 70
2017 EX-02 42 29 13 17 0 0 0 70 17 24
2017 EX-03 56 27 13 0 4 0 0 83 4 23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 18 29 24 24 0 0 23 48 125
2017 EX-01 4 14 36 28 18 0 0 18 45 70
2017 EX-02 8 13 13 21 45 0 0 21 66 24
2017 EX-03 4 27 30 13 26 0 0 31 39 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 24 28 22 21 0 0 29 43 124
2017 EX-01 3 22 27 29 19 0 0 25 48 70
2017 EX-02 8 8 33 13 38 0 0 17 50 24
2017 EX-03 9 46 18 13 13 0 0 55 27 22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 3 21 17 29 29 0 1 24 59 124
2017 EX-01 3 19 19 29 30 0 1 22 60 70
2017 EX-02 9 18 4 22 47 0 0 26 69 23
2017 EX-03 0 30 21 36 13 0 0 30 49 23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 13 24 25 16 18 0 3 39 35 125
2017 EX-01 14 25 30 14 15 0 3 40 30 70
2017 EX-02 13 20 17 17 29 0 4 34 48 24
2017 EX-03 4 31 21 21 21 0 0 36 43 23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 36 28 16 15 0 0 42 30 122
2017 EX-01 7 41 25 16 11 0 0 48 27 68
2017 EX-02 8 20 34 17 21 0 0 29 38 24
2017 EX-03 0 33 31 13 22 0 0 33 36 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 26 25 14 9 0 0 52 23 122
2017 EX-01 20 23 30 17 10 0 0 43 27 68
2017 EX-02 29 25 17 21 8 0 0 54 29 24
2017 EX-03 37 36 18 0 9 0 0 73 9 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 20 32 22 16 0 0 30 38 122
2017 EX-01 10 16 30 28 16 0 0 26 44 68
2017 EX-02 4 17 45 13 21 0 0 21 34 24
2017 EX-03 13 31 31 15 9 0 0 45 24 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 20 32 25 12 9 0 1 53 22 122
2017 EX-01 20 25 29 15 9 0 2 46 24 68
2017 EX-02 8 33 38 13 8 0 0 41 21 24
2017 EX-03 27 55 4 9 4 0 0 82 13 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 22 31 27 11 9 0 0 53 20 122
2017 EX-01 22 30 21 16 12 0 0 52 27 68
2017 EX-02 21 21 41 9 8 0 0 42 17 24
2017 EX-03 22 37 31 4 4 0 0 60 9 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 22 11 2 2 0 1 86 3 125
2017 EX-01 69 18 9 0 3 0 1 88 3 70
2017 EX-02 62 34 4 0 0 0 0 96 0 24
2017 EX-03 49 26 21 4 0 0 0 74 4 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 73 12 7 3 5 0 1 85 8 124
2017 EX-01 78 7 7 2 6 0 0 85 8 70
2017 EX-02 60 13 13 9 0 0 4 77 9 23
2017 EX-03 66 26 4 0 4 0 0 91 4 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 26 8 3 3 0 1 85 7 125
2017 EX-01 54 26 12 5 3 0 0 81 7 70
2017 EX-02 55 29 4 4 4 0 4 87 9 24
2017 EX-03 61 30 4 0 4 0 0 91 4 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 21 11 7 4 0 1 78 11 125
2017 EX-01 55 16 16 9 4 0 0 71 13 70
2017 EX-02 62 17 8 8 0 0 4 82 9 24
2017 EX-03 57 39 0 0 4 0 0 96 4 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 37 39 14 5 3 0 1 77 9 125
2017 EX-01 35 42 15 5 3 0 0 77 8 70
2017 EX-02 46 17 20 8 4 0 4 66 13 24
2017 EX-03 26 57 9 4 4 0 0 83 9 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 67 26 5 1 0 0 1 94 1 124
2017 EX-01 65 28 6 1 0 0 0 92 1 69
2017 EX-02 71 25 0 0 0 0 4 100 0 24
2017 EX-03 66 26 9 0 0 0 0 91 0 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 85 4 7 2 2 0 1 90 3 124
2017 EX-01 85 1 9 1 1 0 2 88 3 69
2017 EX-02 87 8 4 0 0 0 0 96 0 24
2017 EX-03 83 9 4 4 0 0 0 91 4 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 62 29 5 3 0 0 1 92 3 125
2017 EX-01 62 32 3 2 0 0 2 95 2 70
2017 EX-02 55 25 13 8 0 0 0 79 8 24
2017 EX-03 66 26 4 4 0 0 0 91 4 23

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 5 15 45 24 10 0 0 20 34 125
2017 EX-01 3 19 45 26 9 0 0 21 34 70
2017 EX-02 4 8 45 34 8 0 0 13 42 24
2017 EX-03 6 13 51 13 17 0 0 19 30 23

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 27 44 14 4 0 0 18 38 124
2017 EX-01 10 25 48 15 1 0 0 16 35 69
2017 EX-02 8 45 29 13 4 0 0 17 54 24
2017 EX-03 17 17 51 4 10 0 0 14 34 23
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 25 12 4 5 3 1 51 49 125
2017 EX-01 45 24 15 7 7 1 0 46 54 70
2017 EX-02 46 29 8 0 4 8 4 52 48 24
2017 EX-03 57 26 13 0 4 0 0 57 43 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 2 58
2017 EX-01 0 36
2017 EX-02 0 10
2017 EX-03 10 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 13 58
2017 EX-01 16 36
2017 EX-02 10 10
2017 EX-03 10 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 7 58
2017 EX-01 8 36
2017 EX-02 0 10
2017 EX-03 10 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EX 57 58
2017 EX-01 66 36
2017 EX-02 30 10
2017 EX-03 50 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EX 2 58
2017 EX-01 3 36
2017 EX-02 0 10
2017 EX-03 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EX 40 58
2017 EX-01 32 36
2017 EX-02 70 10
2017 EX-03 40 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EX 24 54 14 2 2 5 55
2017 EX-01 22 52 16 0 2 7 36
2017 EX-02 30 60 10 0 0 0 10

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 10 28 23 4 22 5 8 44 30 58
2017 EX-01 8 26 25 6 24 3 8 38 33 36
2017 EX-02 10 30 20 0 10 10 20 57 15 10
2017 EX-03 20 20 20 0 30 10 0 44 33 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 7 15 21 7 22 7 22 30 40 58
2017 EX-01 8 13 25 9 29 3 14 25 45 36
2017 EX-02 10 20 10 0 0 10 50 75 0 10
2017 EX-03 0 20 20 10 20 10 20 29 43 10
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