2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 37 6 4 2 0 0 88 6 125
2017 Scientific and Professional 29 39 12 12 7 0 0 69 19 143
2017 Administration and Foreign Services 27 42 13 10 8 0 0 69 18 1274
2017 Technical 54 36 11 0 0 0 0 89 0 18
2017 Administrative Support 21 41 16 12 9 0 0 62 21 527
2017 Operational 22 42 13 13 11 0 0 64 24 4648
2017 Other 44 40 9 6 2 0 0 84 8 255
2014 Executive 50 38 4 8 1 0 1 88 8 169
2014 Scientific and Professional 28 41 6 15 10 0 0 69 25 157
2014 Administration and Foreign Services 26 44 13 10 7 0 0 70 17 1754
2014 Technical 33 36 11 14 7 0 0 69 21 28
2014 Administrative Support 23 44 15 9 8 0 0 67 17 781
2014 Operational 24 42 12 11 9 0 0 67 21 6011
2014 Other 33 41 16 4 6 0 0 74 10 223

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 31 8 9 7 0 0 76 15 124
2017 Scientific and Professional 23 41 16 12 9 0 0 64 20 143
2017 Administration and Foreign Services 23 36 15 13 12 0 0 60 25 1273
2017 Technical 32 27 21 14 5 0 0 59 19 18
2017 Administrative Support 23 32 17 12 16 1 0 55 28 527
2017 Operational 11 28 17 19 25 0 0 39 45 4652
2017 Other 43 35 11 6 5 0 0 79 11 255

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 25 4 3 0 0 0 93 3 124
2017 Scientific and Professional 44 37 11 5 3 0 0 82 8 143
2017 Administration and Foreign Services 46 36 10 5 2 0 0 83 7 1266
2017 Technical 70 25 5 0 0 0 0 95 0 18
2017 Administrative Support 47 33 13 3 4 0 0 80 6 525
2017 Operational 42 36 11 6 4 0 0 79 10 4633
2017 Other 58 29 8 4 1 0 0 88 5 254
2014 Executive 83 15 1 1 1 0 1 98 1 169
2014 Scientific and Professional 50 27 13 6 4 0 0 78 9 157
2014 Administration and Foreign Services 56 31 8 3 2 0 0 87 5 1754
2014 Technical 65 21 7 7 0 0 0 86 7 28
2014 Administrative Support 57 29 9 2 2 0 0 86 5 779
2014 Operational 52 31 10 4 3 0 0 83 7 6006
2014 Other 57 30 8 3 1 0 0 87 4 223

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 36 6 7 2 0 0 86 8 124
2017 Scientific and Professional 29 42 16 8 4 0 0 71 13 143
2017 Administration and Foreign Services 32 41 12 8 6 0 0 74 14 1265
2017 Technical 62 22 11 0 5 0 0 84 5 18
2017 Administrative Support 29 41 14 8 7 0 0 70 15 524
2017 Operational 26 41 16 10 7 0 0 67 17 4624
2017 Other 53 34 8 3 1 1 0 88 4 254
2014 Executive 58 25 7 8 1 0 1 84 10 169
2014 Scientific and Professional 34 38 10 12 7 0 0 72 18 157
2014 Administration and Foreign Services 34 42 12 7 5 0 0 76 12 1752
2014 Technical 36 43 17 0 4 0 0 79 4 28
2014 Administrative Support 34 39 15 6 6 0 0 73 12 781
2014 Operational 32 40 14 7 6 0 0 73 14 6013
2014 Other 44 38 10 6 2 0 0 82 7 223

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 35 12 15 10 0 0 63 25 124
2017 Scientific and Professional 12 21 26 24 18 0 0 33 41 142
2017 Administration and Foreign Services 18 27 21 16 17 1 0 45 33 1274
2017 Technical 21 41 5 16 16 0 0 62 32 18
2017 Administrative Support 24 35 19 11 11 1 0 59 22 523
2017 Operational 11 24 20 20 24 1 0 35 44 4645
2017 Other 53 29 11 3 3 0 0 83 7 255
2014 Executive 35 28 12 12 13 1 0 63 25 169
2014 Scientific and Professional 16 30 20 17 16 1 0 46 33 158
2014 Administration and Foreign Services 21 33 19 15 11 1 0 55 26 1754
2014 Technical 32 32 21 0 15 0 0 64 15 28
2014 Administrative Support 25 34 18 10 11 1 0 61 21 780
2014 Operational 14 30 19 19 18 1 0 44 37 6010
2014 Other 38 33 14 8 6 0 0 71 15 222

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 39 8 18 7 0 0 67 25 124
2017 Scientific and Professional 12 24 22 28 13 0 1 36 42 142
2017 Administration and Foreign Services 18 31 19 17 14 0 0 50 31 1273
2017 Technical 16 41 16 11 16 0 0 57 27 18
2017 Administrative Support 22 36 20 13 9 1 0 58 22 525
2017 Operational 10 25 19 22 24 1 0 35 46 4644
2017 Other 54 31 9 4 2 0 0 84 6 255
2014 Executive 38 29 11 12 9 0 0 67 21 169
2014 Scientific and Professional 16 31 21 17 15 0 0 47 32 158
2014 Administration and Foreign Services 20 36 19 14 10 0 0 56 25 1754
2014 Technical 25 39 14 7 15 0 0 64 22 28
2014 Administrative Support 25 35 18 11 10 1 0 60 22 780
2014 Operational 12 29 18 21 20 0 0 42 40 6009
2014 Other 38 33 14 8 7 0 0 71 16 222

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 26 14 16 7 1 0 62 24 124
2017 Scientific and Professional 14 22 14 28 16 5 1 38 46 143
2017 Administration and Foreign Services 19 23 19 16 18 4 0 45 36 1271
2017 Technical 16 35 11 16 21 0 0 51 38 18
2017 Administrative Support 25 23 17 14 15 5 1 51 31 523
2017 Operational 13 22 18 18 24 4 0 37 44 4647
2017 Other 42 19 12 11 8 7 2 66 21 255
2014 Executive 37 25 11 15 12 1 0 62 27 169
2014 Scientific and Professional 18 20 16 18 23 5 1 40 43 158
2014 Administration and Foreign Services 22 24 21 14 14 4 1 48 30 1753
2014 Technical 28 14 14 18 18 7 0 46 39 28
2014 Administrative Support 25 25 17 14 13 5 0 53 28 779
2014 Operational 17 24 19 17 18 4 0 43 37 6014
2014 Other 29 25 15 12 12 7 0 58 26 222
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 32 9 5 7 1 0 80 12 125
2017 Scientific and Professional 47 26 9 9 7 1 1 75 16 142
2017 Administration and Foreign Services 42 32 11 8 5 1 1 76 13 1276
2017 Technical 48 21 0 5 16 9 0 76 24 18
2017 Administrative Support 37 30 15 7 7 3 1 70 15 525
2017 Operational 25 31 17 12 12 2 0 58 24 4646
2017 Other 56 26 9 3 2 2 3 86 5 255
2014 Executive 55 28 6 5 4 1 1 85 9 169
2014 Scientific and Professional 40 32 11 9 5 3 1 75 14 157
2014 Administration and Foreign Services 41 32 12 7 5 2 1 75 12 1754
2014 Technical 36 36 11 4 11 3 0 74 15 28
2014 Administrative Support 37 32 12 8 8 3 1 72 16 778
2014 Operational 28 32 16 11 11 2 0 61 22 6012
2014 Other 47 31 9 6 5 1 1 79 11 223

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 28 7 8 8 0 0 76 17 124
2017 Scientific and Professional 36 37 6 13 7 1 1 74 20 141
2017 Administration and Foreign Services 39 33 11 10 6 1 1 73 16 1276
2017 Technical 48 25 11 5 11 0 0 73 16 18
2017 Administrative Support 37 34 11 9 8 1 1 72 17 526
2017 Operational 25 33 14 14 13 1 0 59 27 4643
2017 Other 54 26 11 4 3 1 2 82 7 255
2014 Executive 53 32 5 6 4 0 1 85 9 169
2014 Scientific and Professional 34 35 13 11 6 0 1 70 17 158
2014 Administration and Foreign Services 41 32 11 9 6 0 0 74 15 1754
2014 Technical 39 39 4 4 15 0 0 78 18 28
2014 Administrative Support 34 35 12 10 9 1 0 69 19 779
2014 Operational 26 34 15 14 10 1 0 61 24 6011
2014 Other 44 29 9 9 7 2 0 74 17 223

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 29 5 3 8 1 0 83 12 125
2017 Scientific and Professional 50 31 7 3 8 1 0 81 12 143
2017 Administration and Foreign Services 47 29 9 8 6 0 0 76 14 1272
2017 Technical 65 14 11 0 11 0 0 79 11 18
2017 Administrative Support 46 26 13 6 7 1 0 73 14 525
2017 Operational 30 29 16 12 13 0 0 59 25 4638
2017 Other 62 23 7 4 3 0 1 86 7 253
2014 Executive 53 28 8 5 4 0 2 83 9 169
2014 Scientific and Professional 45 26 13 8 8 0 0 71 16 158
2014 Administration and Foreign Services 49 27 11 6 6 0 0 77 12 1752
2014 Technical 46 32 3 7 11 0 0 79 18 28
2014 Administrative Support 47 28 12 5 6 1 0 76 11 780
2014 Operational 31 30 15 11 12 0 0 62 23 6004
2014 Other 46 31 12 3 6 1 1 78 10 223

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 39 6 11 8 0 0 75 19 124
2017 Scientific and Professional 14 31 19 16 12 10 0 49 30 143
2017 Administration and Foreign Services 18 30 20 13 12 7 0 52 27 1276
2017 Technical 43 25 5 11 5 11 0 76 18 18
2017 Administrative Support 22 29 21 11 8 7 1 56 21 527
2017 Operational 9 23 19 17 25 6 0 34 45 4652
2017 Other 45 29 10 5 1 9 1 83 6 255
2014 Executive 39 29 9 13 8 1 0 69 22 169
2014 Scientific and Professional 16 30 21 13 8 12 0 53 24 158
2014 Administration and Foreign Services 19 33 18 13 9 8 0 57 24 1753
2014 Technical 28 29 14 4 11 14 0 66 17 28
2014 Administrative Support 24 27 19 10 10 8 1 56 22 781
2014 Operational 12 25 19 16 23 6 0 39 41 6007
2014 Other 44 25 10 4 6 10 0 77 12 223

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 41 10 9 9 0 0 72 18 124
2017 Scientific and Professional 9 27 17 26 19 1 0 36 47 143
2017 Administration and Foreign Services 14 26 19 19 20 3 0 41 40 1275
2017 Technical 26 33 11 25 5 0 0 59 30 18
2017 Administrative Support 21 29 20 12 13 5 1 52 27 527
2017 Operational 6 18 16 23 35 2 0 25 59 4651
2017 Other 45 29 12 6 4 4 1 77 10 255
2014 Executive 35 32 7 18 8 0 0 67 26 169
2014 Scientific and Professional 14 25 22 19 19 0 0 40 38 158
2014 Administration and Foreign Services 14 30 20 17 15 3 0 46 33 1754
2014 Technical 18 32 7 14 15 14 0 58 34 28
2014 Administrative Support 21 28 19 15 13 3 0 52 29 780
2014 Operational 8 19 18 22 31 1 0 28 54 6010
2014 Other 39 20 12 12 11 5 1 63 24 223

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 37 17 17 12 0 0 54 29 125
2017 Scientific and Professional 5 19 18 32 23 3 0 24 57 142
2017 Administration and Foreign Services 10 22 20 22 21 5 0 34 45 1276
2017 Technical 21 27 27 19 5 0 0 48 25 18
2017 Administrative Support 15 23 22 18 13 8 1 42 34 526
2017 Operational 4 14 17 25 37 3 0 19 64 4643
2017 Other 36 28 14 10 3 7 1 71 14 254
2014 Executive 19 35 11 23 11 0 0 55 34 169
2014 Scientific and Professional 6 23 19 26 23 3 0 30 50 158
2014 Administration and Foreign Services 10 24 22 21 17 6 0 37 40 1754
2014 Technical 11 39 11 11 22 7 0 53 35 28
2014 Administrative Support 16 28 19 16 14 6 0 47 33 781
2014 Operational 4 16 17 26 34 3 0 21 61 6006
2014 Other 32 19 15 13 12 8 0 55 28 222

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 30 15 12 11 0 0 62 23 125
2017 Scientific and Professional 5 21 17 27 26 5 0 27 55 143
2017 Administration and Foreign Services 12 20 18 19 26 6 0 34 47 1273
2017 Technical 16 11 21 22 25 5 0 28 49 18
2017 Administrative Support 16 18 19 18 19 9 0 38 41 526
2017 Operational 5 12 13 19 47 4 0 18 69 4653
2017 Other 39 24 14 9 4 8 1 69 15 255
2014 Executive 38 28 11 13 10 1 0 67 23 169
2014 Scientific and Professional 8 17 17 21 27 11 0 28 54 158
2014 Administration and Foreign Services 12 24 20 16 22 7 0 39 40 1753
2014 Technical 14 24 11 14 25 7 4 43 44 28
2014 Administrative Support 15 24 18 13 21 9 0 43 37 781
2014 Operational 6 14 16 19 40 5 0 21 63 6009
2014 Other 31 16 15 13 17 8 0 51 32 223

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 34 13 19 12 0 0 57 31 124
2017 Scientific and Professional 8 22 20 20 27 3 0 32 48 143
2017 Administration and Foreign Services 11 26 18 22 21 3 0 38 44 1274
2017 Technical 16 27 5 41 11 0 0 43 52 18
2017 Administrative Support 16 28 18 17 16 4 0 47 35 526
2017 Operational 4 19 15 23 36 3 0 24 60 4645
2017 Other 38 33 11 10 3 5 1 74 13 254
2014 Executive 27 40 9 15 10 0 0 67 24 169
2014 Scientific and Professional 6 25 17 25 21 5 0 33 49 158
2014 Administration and Foreign Services 11 29 17 21 19 3 0 41 41 1752
2014 Technical 14 32 7 21 18 7 0 50 42 28
2014 Administrative Support 15 30 18 15 18 4 0 47 35 780
2014 Operational 5 20 17 24 31 2 0 26 56 6006
2014 Other 27 33 15 9 10 5 0 64 21 223
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 34 13 11 6 0 0 70 17 125
2017 Scientific and Professional 24 38 15 14 9 0 0 62 23 143
2017 Administration and Foreign Services 21 37 16 15 11 0 0 58 26 1272
2017 Technical 16 43 16 14 11 0 0 59 25 18
2017 Administrative Support 19 35 16 13 16 1 0 55 29 527
2017 Operational 10 27 17 22 24 0 0 37 46 4647
2017 Other 41 39 10 5 4 0 0 80 9 255
2014 Executive 29 40 12 11 8 0 1 69 19 169
2014 Scientific and Professional 19 36 15 14 17 0 0 54 31 157
2014 Administration and Foreign Services 21 35 16 16 11 0 0 57 27 1754
2014 Technical 21 29 18 18 15 0 0 50 33 28
2014 Administrative Support 18 38 16 14 15 0 0 55 29 780
2014 Operational 11 28 17 21 23 0 0 39 44 6011
2014 Other 31 30 18 12 8 0 0 62 20 223

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 47 8 8 3 0 0 80 12 125
2017 Scientific and Professional 27 34 16 12 10 0 0 61 23 143
2017 Administration and Foreign Services 23 38 16 14 8 0 0 62 22 1272
2017 Technical 38 36 10 5 11 0 0 73 16 18
2017 Administrative Support 25 43 16 9 7 0 0 68 16 526
2017 Operational 15 38 17 18 12 0 0 54 30 4648
2017 Other 46 38 8 4 3 0 0 85 7 255

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 43 13 14 2 0 2 71 16 125
2017 Scientific and Professional 8 21 20 16 19 15 2 34 42 143
2017 Administration and Foreign Services 10 21 20 17 14 15 3 38 38 1274
2017 Technical 11 22 16 16 11 25 0 43 36 18
2017 Administrative Support 6 15 21 20 18 18 1 27 46 525
2017 Operational 4 12 15 24 36 7 1 18 66 4653
2017 Other 23 22 12 9 9 21 3 60 25 254
2014 Executive 24 47 16 10 4 0 1 71 13 169
2014 Scientific and Professional 13 15 19 19 18 14 3 33 44 157
2014 Administration and Foreign Services 11 22 20 18 13 13 3 39 37 1753
2014 Technical 7 21 21 11 15 21 4 37 34 28
2014 Administrative Support 10 18 20 17 21 12 1 33 44 779
2014 Operational 5 15 17 22 33 7 1 22 60 6010
2014 Other 19 20 15 16 15 13 1 46 37 223

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 40 8 6 7 0 0 78 13 124
2017 Scientific and Professional 38 33 11 5 12 1 1 72 17 143
2017 Administration and Foreign Services 38 35 12 8 6 0 0 73 14 1276
2017 Technical 54 25 11 5 5 0 0 79 11 18
2017 Administrative Support 35 36 14 6 8 1 0 71 15 526
2017 Operational 22 34 15 15 13 1 0 56 28 4655
2017 Other 43 31 9 9 5 1 1 75 15 255
2014 Executive 45 39 6 4 5 1 1 85 9 169
2014 Scientific and Professional 36 32 11 13 7 0 1 69 20 158
2014 Administration and Foreign Services 39 33 12 9 7 0 0 72 15 1754
2014 Technical 32 35 14 4 15 0 0 67 18 28
2014 Administrative Support 34 34 13 9 8 1 0 69 18 778
2014 Operational 24 35 15 14 12 0 0 59 25 6011
2014 Other 41 32 9 8 8 0 1 75 16 223

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 40 10 8 2 1 0 80 9 120
2017 Scientific and Professional 9 29 13 13 15 8 13 48 36 23
2017 Administration and Foreign Services 16 35 21 15 7 2 4 55 23 302
2017 Operational 16 33 19 19 12 1 2 50 31 710
2014 Executive 35 44 7 6 3 1 4 83 9 163
2014 Scientific and Professional 14 32 19 16 16 0 3 47 33 35
2014 Administration and Foreign Services 23 31 16 13 7 4 5 60 22 421
2014 Administrative Support 51 39 0 10 0 0 0 90 10 10
2014 Operational 21 36 16 15 9 1 1 58 25 882

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 47 8 5 3 0 0 84 8 125
2017 Scientific and Professional 29 34 12 14 9 1 1 65 23 143
2017 Administration and Foreign Services 23 37 15 14 9 2 2 61 23 1276
2017 Technical 32 16 21 25 5 0 0 48 31 18
2017 Administrative Support 16 31 19 18 11 3 2 49 30 526
2017 Operational 12 28 17 22 18 1 1 41 41 4640
2017 Other 44 27 9 6 7 4 2 75 15 255
2014 Executive 38 46 5 6 3 0 1 85 9 169
2014 Scientific and Professional 34 32 9 16 7 1 1 67 24 158
2014 Administration and Foreign Services 23 41 13 14 6 2 1 67 20 1754
2014 Technical 36 28 22 4 7 0 4 66 11 28
2014 Administrative Support 20 33 18 15 10 3 1 55 26 780
2014 Operational 13 35 16 21 13 1 1 49 35 6010
2014 Other 31 38 9 12 8 1 1 71 20 223

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 30 8 6 4 0 0 82 10 125
2017 Scientific and Professional 24 38 14 8 7 6 2 68 17 143
2017 Administration and Foreign Services 22 26 17 13 11 8 2 54 27 1274
2017 Technical 32 21 5 14 11 16 0 64 29 18
2017 Administrative Support 12 22 18 16 19 11 2 39 40 526
2017 Operational 10 22 17 20 24 6 1 34 48 4655
2017 Other 39 19 10 8 4 17 4 74 14 255
2014 Executive 61 26 4 5 3 0 1 88 8 169
2014 Scientific and Professional 27 22 26 7 10 7 1 53 18 158
2014 Administration and Foreign Services 24 30 16 13 9 8 2 59 24 1754
2014 Technical 35 14 18 7 11 11 4 58 21 28
2014 Administrative Support 16 25 19 13 17 9 2 46 33 780
2014 Operational 13 25 18 18 20 6 1 40 41 6010
2014 Other 34 21 12 6 12 13 3 65 21 222

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 44 9 13 4 0 0 74 17 125
2017 Scientific and Professional 17 36 13 18 16 0 0 53 34 143
2017 Administration and Foreign Services 16 33 14 19 17 0 0 49 37 1275
2017 Technical 16 27 0 35 22 0 0 43 57 18
2017 Administrative Support 20 30 17 20 13 0 1 50 33 524
2017 Operational 8 31 12 25 23 0 0 39 49 4653
2017 Other 42 38 10 8 2 0 0 80 10 255
2014 Executive 32 46 13 6 2 0 1 80 8 169
2014 Scientific and Professional 21 30 15 19 16 0 0 51 35 157
2014 Administration and Foreign Services 18 37 14 19 12 0 0 55 31 1754
2014 Technical 28 36 25 0 11 0 0 64 11 28
2014 Administrative Support 18 36 14 16 15 0 1 54 32 781
2014 Operational 9 31 13 26 22 0 0 39 47 6009
2014 Other 31 34 13 14 6 0 2 67 20 222

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 32 3 2 3 0 0 92 5 125
2017 Scientific and Professional 40 40 8 7 6 0 0 80 13 143
2017 Administration and Foreign Services 35 41 11 8 4 0 0 77 13 1273
2017 Technical 64 36 0 0 0 0 0 100 0 18
2017 Administrative Support 22 36 16 12 12 0 0 59 25 526
2017 Operational 34 40 13 8 5 0 0 74 13 4650
2017 Other 45 36 10 6 2 0 0 82 9 253
2014 Executive 64 30 2 3 1 0 0 94 4 169
2014 Scientific and Professional 46 35 6 10 4 0 0 81 13 157
2014 Administration and Foreign Services 36 40 11 8 5 0 0 76 13 1753
2014 Technical 43 43 11 0 4 0 0 86 4 28
2014 Administrative Support 23 39 16 12 10 0 1 62 22 779
2014 Operational 37 38 12 7 5 0 0 76 12 6013
2014 Other 38 40 11 5 4 0 2 80 9 223

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 30 2 3 0 0 0 96 3 125
2017 Scientific and Professional 47 37 6 5 4 0 0 85 9 142
2017 Administration and Foreign Services 44 37 9 6 4 0 0 81 10 1273
2017 Technical 67 33 0 0 0 0 0 100 0 18
2017 Administrative Support 26 37 11 14 12 0 0 63 26 526
2017 Operational 37 42 10 6 5 0 0 79 11 4647
2017 Other 50 34 9 4 3 0 0 84 7 254
2014 Executive 71 24 2 1 2 0 0 96 2 169
2014 Scientific and Professional 51 34 5 8 2 0 0 85 10 157
2014 Administration and Foreign Services 44 38 8 7 3 0 0 82 10 1753
2014 Technical 47 46 4 4 0 0 0 93 4 28
2014 Administrative Support 28 38 11 13 10 0 0 66 24 779
2014 Operational 39 41 9 6 5 0 0 80 11 6011
2014 Other 41 33 11 10 3 0 1 76 13 223

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 39 12 19 10 1 0 58 30 125
2017 Scientific and Professional 11 23 15 28 20 1 1 35 49 143
2017 Administration and Foreign Services 11 27 19 21 19 3 0 39 41 1275
2017 Technical 27 0 38 16 11 9 0 29 29 18
2017 Administrative Support 14 22 17 20 20 5 1 39 43 525
2017 Operational 5 18 16 26 34 1 0 23 60 4648
2017 Other 42 29 12 7 2 6 1 77 10 254
2014 Executive 18 43 17 16 6 0 0 61 22 169
2014 Scientific and Professional 15 22 24 20 21 0 0 36 40 158
2014 Administration and Foreign Services 16 28 19 19 15 3 0 45 35 1752
2014 Technical 25 29 25 4 18 0 0 53 22 28
2014 Administrative Support 15 24 19 14 22 5 1 41 39 778
2014 Operational 7 20 17 24 30 2 0 27 56 6009
2014 Other 28 29 13 12 8 7 2 63 23 222

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 38 5 9 9 0 2 77 18 125
2017 Scientific and Professional 14 20 12 24 23 3 3 36 51 143
2017 Administration and Foreign Services 14 22 16 18 27 2 2 36 47 1274
2017 Technical 5 11 11 22 38 0 14 19 69 18
2017 Administrative Support 8 15 13 22 34 4 4 26 60 526
2017 Operational 7 19 14 21 35 2 1 27 58 4647
2017 Other 29 22 11 7 7 6 18 67 19 254
2014 Executive 35 32 6 13 11 0 2 69 25 169
2014 Scientific and Professional 14 20 12 23 24 5 1 37 51 158
2014 Administration and Foreign Services 13 27 15 18 23 3 2 42 43 1753
2014 Technical 14 18 14 7 43 4 0 33 52 28
2014 Administrative Support 10 15 14 19 36 3 4 26 59 779
2014 Operational 9 21 15 20 31 2 1 32 53 6011
2014 Other 22 19 11 10 19 7 11 50 36 223

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 38 5 10 1 0 0 85 11 124
2017 Scientific and Professional 20 49 13 11 5 0 1 70 17 143
2017 Administration and Foreign Services 25 38 16 12 8 0 0 64 20 1265
2017 Technical 27 57 16 0 0 0 0 84 0 18
2017 Administrative Support 22 38 15 13 11 0 0 60 24 524
2017 Operational 12 32 14 21 21 0 0 44 42 4630
2017 Other 34 33 12 10 7 1 2 70 18 254
2014 Executive 45 40 5 5 4 1 0 86 9 169
2014 Scientific and Professional 22 44 9 15 9 1 0 66 24 157
2014 Administration and Foreign Services 22 43 13 13 9 0 0 65 22 1754
2014 Technical 17 43 14 11 15 0 0 60 26 28
2014 Administrative Support 17 41 16 15 11 0 0 58 26 780
2014 Operational 11 31 15 20 22 0 0 42 43 6015
2014 Other 21 30 18 11 17 2 1 52 29 223

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 33 5 11 2 0 0 82 13 124
2017 Scientific and Professional 30 38 12 11 10 0 0 67 20 143
2017 Administration and Foreign Services 29 36 16 12 7 0 0 65 19 1266
2017 Technical 41 33 16 10 0 0 0 73 10 18
2017 Administrative Support 28 32 18 12 9 1 0 61 21 524
2017 Operational 14 27 18 19 21 0 0 42 40 4631
2017 Other 44 29 14 7 4 0 2 75 11 254
2014 Executive 48 31 6 9 5 0 1 79 14 169
2014 Scientific and Professional 28 37 12 11 12 0 0 65 23 157
2014 Administration and Foreign Services 27 39 15 11 7 0 0 66 19 1752
2014 Technical 39 25 11 11 15 0 0 64 25 28
2014 Administrative Support 24 39 17 10 9 1 0 63 19 780
2014 Operational 15 29 18 18 20 0 0 44 38 6009
2014 Other 32 27 14 15 11 0 1 60 26 223

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 45 8 9 4 0 0 79 13 124
2017 Scientific and Professional 22 40 12 16 10 0 0 61 26 143
2017 Administration and Foreign Services 26 36 15 14 8 0 0 62 22 1265
2017 Technical 41 22 22 16 0 0 0 63 16 18
2017 Administrative Support 26 34 20 11 8 1 0 61 18 524
2017 Operational 14 31 20 19 16 0 0 45 35 4629
2017 Other 49 33 10 4 2 0 1 83 7 253
2014 Executive 40 34 9 9 6 1 1 76 15 169
2014 Scientific and Professional 25 39 12 10 13 1 0 65 23 157
2014 Administration and Foreign Services 27 38 16 12 8 0 0 65 20 1754
2014 Technical 28 46 11 4 11 0 0 75 15 28
2014 Administrative Support 24 40 18 9 9 0 0 64 18 781
2014 Operational 15 33 19 17 15 0 0 48 33 6007
2014 Other 36 30 18 8 6 0 1 68 14 223

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 40 10 6 4 1 0 80 10 125
2017 Scientific and Professional 13 32 20 20 11 3 1 47 33 142
2017 Administration and Foreign Services 14 31 27 12 11 5 1 47 24 1272
2017 Technical 16 38 30 11 5 0 0 54 16 18
2017 Administrative Support 13 27 26 14 12 6 1 43 29 524
2017 Operational 6 24 23 22 22 3 0 30 46 4648
2017 Other 32 22 17 6 8 11 3 63 17 254

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 34 12 16 7 0 1 65 23 124
2017 Scientific and Professional 42 34 6 10 7 0 1 77 17 143
2017 Administration and Foreign Services 39 33 10 10 7 0 0 72 17 1274
2017 Technical 73 27 0 0 0 0 0 100 0 18
2017 Administrative Support 37 35 12 6 8 1 1 73 15 526
2017 Operational 19 30 14 15 20 0 0 50 36 4650
2017 Other 52 27 10 4 4 2 2 81 9 254
2014 Executive 22 34 12 19 12 0 1 56 31 169
2014 Scientific and Professional 35 34 12 11 7 1 1 70 18 157
2014 Administration and Foreign Services 37 35 11 10 6 0 0 72 17 1749
2014 Technical 29 36 21 3 11 0 0 64 14 28
2014 Administrative Support 34 35 15 7 8 1 1 70 15 781
2014 Operational 20 30 15 16 18 0 0 50 34 6012
2014 Other 42 29 12 6 9 0 3 73 15 222

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 4 6 10 16 0 61 19 65 125
2017 Scientific and Professional 29 26 10 12 12 1 10 62 27 143
2017 Administration and Foreign Services 28 25 14 11 13 2 8 59 26 1274
2017 Technical 54 21 0 0 11 0 14 87 13 18
2017 Administrative Support 32 22 13 8 7 2 15 65 19 526
2017 Operational 33 26 9 12 15 1 5 62 28 4648
2017 Other 39 18 10 8 5 3 17 71 16 254
2014 Executive 2 2 10 6 18 0 62 10 64 169
2014 Scientific and Professional 20 23 18 14 17 4 5 46 34 157
2014 Administration and Foreign Services 32 25 11 12 11 1 8 62 25 1751
2014 Technical 36 29 11 11 7 0 7 70 19 28
2014 Administrative Support 27 22 14 9 10 2 16 59 24 781
2014 Operational 35 26 8 12 14 1 4 65 27 6013
2014 Other 33 21 9 6 8 2 22 70 18 223

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 30 25 14 20 0 1 40 35 125
2017 Scientific and Professional 40 32 13 7 9 0 1 72 15 143
2017 Administration and Foreign Services 34 34 16 8 6 0 1 69 14 1276
2017 Technical 47 21 27 5 0 0 0 68 5 18
2017 Administrative Support 48 32 11 6 2 1 1 81 8 527
2017 Operational 34 35 17 7 4 0 3 71 11 4651
2017 Other 71 20 5 0 0 0 4 94 1 255
2014 Executive 9 12 23 32 23 0 1 21 56 169
2014 Scientific and Professional 28 38 19 9 7 0 0 66 15 157
2014 Administration and Foreign Services 31 35 19 9 5 0 0 66 15 1754
2014 Technical 17 44 14 18 3 0 4 63 22 28
2014 Administrative Support 44 32 14 5 3 0 1 77 8 780
2014 Operational 31 34 20 8 5 0 2 66 13 6014
2014 Other 62 24 7 2 0 0 3 89 3 223

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 27 9 6 5 2 22 74 15 125
2017 Scientific and Professional 58 24 7 3 3 2 3 86 6 143
2017 Administration and Foreign Services 48 26 7 6 8 2 3 78 15 1275
2017 Technical 86 14 0 0 0 0 0 100 0 18
2017 Administrative Support 48 22 8 5 8 3 6 77 14 526
2017 Operational 27 21 11 8 18 3 11 56 31 4649
2017 Other 46 20 7 4 4 3 17 83 9 252
2014 Executive 30 20 9 7 4 1 31 72 16 169
2014 Scientific and Professional 46 23 5 9 8 5 4 76 19 158
2014 Administration and Foreign Services 52 25 7 6 5 3 4 81 11 1754
2014 Technical 68 14 0 0 11 3 3 88 12 28
2014 Administrative Support 49 23 8 3 9 4 5 78 12 781
2014 Operational 29 22 11 8 16 3 11 59 28 6011
2014 Other 46 19 7 4 8 5 11 77 14 223

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 41 43 16 125
2017 Scientific and Professional 43 28 29 143
2017 Administration and Foreign Services 35 29 37 1274
2017 Technical 27 38 36 18
2017 Administrative Support 36 30 34 525
2017 Operational 26 37 37 4648
2017 Other 38 25 37 254
2014 Executive 44 30 26 169
2014 Scientific and Professional 44 25 31 158
2014 Administration and Foreign Services 35 27 38 1753
2014 Technical 17 39 43 28
2014 Administrative Support 31 30 39 779
2014 Operational 24 41 35 6011
2014 Other 45 22 33 222

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 26 22 39 4 0 8 51
2017 Scientific and Professional 6 21 66 1 2 3 61
2017 Administration and Foreign Services 14 20 53 6 1 7 443
2017 Administrative Support 13 31 39 5 7 5 188
2017 Operational 19 27 35 12 0 6 1211
2017 Other 0 9 8 3 76 3 95
2014 Executive 19 21 54 3 9999 3 74
2014 Scientific and Professional 6 15 62 12 9999 6 72
2014 Administration and Foreign Services 12 27 47 6 9999 8 623
2014 Administrative Support 13 40 31 7 9999 8 240
2014 Operational 14 44 25 9 9999 7 1433
2014 Other 1 17 24 26 9999 31 99
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 32 7 1 1 0 0 92 2 124
2017 Scientific and Professional 37 42 9 5 8 0 0 78 13 143
2017 Administration and Foreign Services 32 44 11 8 5 0 0 76 13 1274
2017 Technical 59 30 0 11 0 0 0 89 11 18
2017 Administrative Support 35 39 14 6 5 1 0 75 11 526
2017 Operational 21 38 16 13 12 1 0 59 25 4643
2017 Other 54 33 4 6 3 0 0 87 9 254
2014 Executive 64 32 2 1 1 0 1 96 2 168
2014 Scientific and Professional 38 34 7 12 8 1 0 73 19 156
2014 Administration and Foreign Services 35 42 12 7 4 1 0 77 11 1752
2014 Technical 43 35 7 7 4 4 0 81 11 28
2014 Administrative Support 34 40 13 6 6 1 0 75 12 780
2014 Operational 23 37 17 12 10 1 0 60 23 6012
2014 Other 40 37 11 5 7 0 0 78 12 223

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 46 7 11 7 0 0 74 18 125
2017 Scientific and Professional 18 30 20 20 12 0 0 48 32 143
2017 Administration and Foreign Services 18 39 20 14 7 1 0 58 22 1274
2017 Technical 16 41 27 11 5 0 0 57 16 18
2017 Administrative Support 21 37 22 10 7 2 1 60 18 522
2017 Operational 11 33 21 18 16 1 0 45 34 4644
2017 Other 51 33 7 5 1 2 1 86 6 254
2014 Executive 42 36 8 12 2 0 0 78 14 169
2014 Scientific and Professional 16 41 24 13 5 1 0 58 19 158
2014 Administration and Foreign Services 23 43 18 9 6 1 0 67 16 1754
2014 Technical 21 32 18 4 21 4 0 55 26 28
2014 Administrative Support 24 39 20 6 8 3 0 65 14 780
2014 Operational 14 37 21 14 12 1 0 52 26 6013
2014 Other 35 36 14 9 4 1 1 73 13 223

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 35 32 13 5 0 0 17 51 125
2017 Scientific and Professional 19 29 32 14 4 0 2 18 49 142
2017 Administration and Foreign Services 20 30 32 10 5 0 2 16 52 1270
2017 Technical 22 32 16 19 5 0 5 26 57 18
2017 Administrative Support 10 19 36 20 8 1 7 30 31 517
2017 Operational 21 30 32 11 4 1 1 15 52 4640
2017 Other 3 11 29 24 22 3 8 52 16 255
2014 Executive 15 40 34 6 4 0 1 10 55 168
2014 Scientific and Professional 23 30 33 10 5 0 0 15 53 157
2014 Administration and Foreign Services 18 33 30 12 4 1 2 17 53 1754
2014 Technical 11 25 35 18 7 0 4 26 37 28
2014 Administrative Support 12 22 34 18 8 2 4 28 36 779
2014 Operational 20 32 32 11 4 1 1 15 53 6004
2014 Other 10 16 28 25 14 2 5 42 27 223

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 36 20 15 7 0 0 22 58 125
2017 Scientific and Professional 28 30 21 7 7 4 2 16 62 142
2017 Administration and Foreign Services 23 26 28 11 7 2 3 19 52 1271
2017 Technical 38 16 16 9 16 0 5 26 57 18
2017 Administrative Support 17 18 29 19 9 3 6 30 39 517
2017 Operational 28 29 25 10 5 1 1 16 59 4636
2017 Other 5 14 20 22 27 6 6 56 21 255
2014 Executive 17 26 31 17 8 0 2 25 44 169
2014 Scientific and Professional 28 21 23 17 8 2 1 26 50 157
2014 Administration and Foreign Services 19 26 29 15 7 2 2 23 47 1752
2014 Technical 29 18 21 14 7 3 7 24 52 28
2014 Administrative Support 17 21 26 18 11 2 5 31 41 780
2014 Operational 27 30 26 10 5 1 1 15 59 6003
2014 Other 15 10 24 19 21 4 6 46 28 222

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 34 29 9 2 0 0 11 60 125
2017 Scientific and Professional 32 30 18 12 5 2 1 17 65 142
2017 Administration and Foreign Services 31 28 24 9 5 1 3 15 61 1271
2017 Technical 38 32 16 9 0 0 5 9 74 18
2017 Administrative Support 13 19 26 19 11 4 8 34 36 518
2017 Operational 28 27 24 11 4 2 3 17 58 4648
2017 Other 8 12 20 22 24 5 8 54 23 254
2014 Executive 29 33 25 7 3 1 1 10 64 168
2014 Scientific and Professional 39 27 19 10 3 1 1 13 67 157
2014 Administration and Foreign Services 29 27 28 8 4 2 2 12 59 1749
2014 Technical 43 18 32 7 0 0 0 7 61 28
2014 Administrative Support 15 23 27 19 7 3 6 29 42 780
2014 Operational 28 28 24 11 4 2 3 17 58 5999
2014 Other 11 17 20 18 20 5 9 44 32 222

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 32 37 6 2 0 0 9 54 125
2017 Scientific and Professional 20 24 23 21 9 1 2 31 45 141
2017 Administration and Foreign Services 18 21 33 18 7 1 2 25 41 1267
2017 Technical 11 21 16 35 11 0 5 49 34 18
2017 Administrative Support 4 11 28 31 17 1 8 53 16 514
2017 Operational 13 16 27 26 10 2 6 39 32 4619
2017 Other 1 4 10 25 45 3 12 83 6 253
2014 Executive 33 36 27 3 1 0 1 4 69 169
2014 Scientific and Professional 23 21 29 20 5 0 1 26 45 157
2014 Administration and Foreign Services 21 23 31 16 6 1 2 23 45 1746
2014 Technical 15 0 35 28 14 0 7 46 16 28
2014 Administrative Support 7 14 27 28 15 2 6 47 23 771
2014 Operational 15 17 28 23 10 1 5 35 35 5994
2014 Other 4 5 17 25 33 5 11 69 10 223

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 38 20 7 3 0 0 10 70 125
2017 Scientific and Professional 32 27 16 15 5 2 2 22 61 143
2017 Administration and Foreign Services 34 27 21 10 6 1 2 16 63 1268
2017 Technical 32 32 11 19 0 0 5 20 68 18
2017 Administrative Support 18 19 25 18 11 1 6 32 41 520
2017 Operational 39 25 20 9 5 1 2 14 65 4640
2017 Other 6 9 18 24 31 4 9 62 17 253
2014 Executive 34 34 24 5 2 0 1 7 69 168
2014 Scientific and Professional 22 29 25 16 6 1 1 22 53 157
2014 Administration and Foreign Services 26 27 24 12 6 2 3 19 56 1749
2014 Technical 29 32 14 17 4 0 4 22 64 28
2014 Administrative Support 19 23 26 16 10 1 5 28 45 780
2014 Operational 37 27 21 9 4 1 1 13 65 6002
2014 Other 12 17 14 22 23 5 7 51 33 222

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 26 37 15 5 0 0 20 43 124
2017 Scientific and Professional 22 19 26 15 11 1 4 28 44 142
2017 Administration and Foreign Services 23 22 27 16 6 2 4 24 48 1269
2017 Technical 16 11 11 31 22 5 5 59 30 18
2017 Administrative Support 18 20 24 17 11 2 8 31 43 519
2017 Operational 20 21 26 19 9 2 3 29 43 4637
2017 Other 6 7 13 19 34 12 8 67 16 253
2014 Executive 11 18 43 20 7 1 0 27 29 169
2014 Scientific and Professional 17 16 22 24 14 2 5 40 36 157
2014 Administration and Foreign Services 14 19 27 22 10 3 4 35 36 1750
2014 Technical 14 14 22 18 22 7 4 45 31 28
2014 Administrative Support 15 20 22 19 14 3 7 36 39 778
2014 Operational 17 20 28 21 10 2 3 32 39 6000
2014 Other 11 9 16 23 26 6 9 58 23 223

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 25 28 34 12 2 0 0 14 52 125
2017 Scientific and Professional 28 24 28 9 6 3 3 15 55 141
2017 Administration and Foreign Services 26 27 27 11 5 2 3 17 55 1269
2017 Technical 33 27 35 0 0 0 5 0 63 18
2017 Administrative Support 11 19 30 18 10 4 8 32 34 522
2017 Operational 28 26 28 9 4 2 3 14 56 4637
2017 Other 5 11 18 19 29 7 11 59 19 254
2014 Executive 34 29 27 7 2 1 1 9 64 169
2014 Scientific and Professional 28 28 24 9 4 3 4 14 61 157
2014 Administration and Foreign Services 23 26 30 11 5 2 2 17 52 1749
2014 Technical 39 14 25 11 4 0 7 16 57 28
2014 Administrative Support 13 16 32 16 11 4 7 31 33 778
2014 Operational 27 27 28 10 4 2 2 15 56 6002
2014 Other 10 19 22 19 17 6 8 41 34 223

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 25 5 3 4 0 0 88 7 124
2017 Scientific and Professional 42 23 12 10 12 1 0 66 22 143
2017 Administration and Foreign Services 40 31 10 10 7 1 0 72 17 1273
2017 Technical 43 27 0 30 0 0 0 70 30 18
2017 Administrative Support 30 31 14 11 13 1 1 62 24 525
2017 Operational 23 28 13 17 17 1 0 52 35 4643
2017 Other 48 21 11 12 7 1 0 70 19 253
2014 Executive 61 26 4 6 2 1 0 88 8 169
2014 Scientific and Professional 42 33 8 8 9 1 1 75 17 158
2014 Administration and Foreign Services 42 30 9 11 7 1 0 73 18 1753
2014 Technical 44 25 14 11 7 0 0 69 17 28
2014 Administrative Support 35 28 12 11 12 1 1 64 23 781
2014 Operational 30 30 12 14 13 1 0 60 28 6008
2014 Other 41 26 9 10 12 1 1 68 23 223

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 45 2 5 2 0 0 91 7 124
2017 Scientific and Professional 42 35 8 10 5 0 0 77 16 143
2017 Administration and Foreign Services 39 38 10 9 4 0 0 78 12 1273
2017 Technical 57 38 5 0 0 0 0 95 0 18
2017 Administrative Support 31 40 12 10 7 0 0 71 17 523
2017 Operational 20 41 15 15 9 0 0 61 24 4649
2017 Other 49 30 9 6 3 0 1 81 10 255
2014 Executive 53 40 4 3 1 0 0 93 4 169
2014 Scientific and Professional 45 36 10 5 4 0 0 81 9 158
2014 Administration and Foreign Services 41 40 9 7 3 0 0 81 10 1753
2014 Technical 44 46 0 7 0 3 0 93 7 28
2014 Administrative Support 34 39 11 9 7 0 0 72 16 778
2014 Operational 25 44 13 11 7 0 0 69 18 6004
2014 Other 41 36 9 9 4 0 0 77 13 223

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 38 9 6 2 2 0 82 9 124
2017 Scientific and Professional 26 35 20 8 1 8 1 67 10 143
2017 Administration and Foreign Services 28 36 21 5 4 6 1 68 9 1273
2017 Technical 46 43 11 0 0 0 0 89 0 18
2017 Administrative Support 27 34 18 6 8 5 1 66 15 524
2017 Operational 20 31 24 9 10 5 1 54 20 4647
2017 Other 49 30 8 2 2 6 2 87 5 254
2014 Executive 49 37 7 7 0 1 0 86 7 168
2014 Scientific and Professional 26 34 20 6 2 11 1 67 10 158
2014 Administration and Foreign Services 36 34 17 4 3 6 1 75 7 1753
2014 Technical 42 25 21 4 8 0 0 67 11 28
2014 Administrative Support 36 33 16 5 4 6 1 73 10 781
2014 Operational 28 33 20 6 7 5 1 65 14 6006
2014 Other 54 31 9 2 3 2 0 87 4 222

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 40 9 9 2 0 0 81 11 125
2017 Scientific and Professional 23 40 19 12 4 2 1 64 17 140
2017 Administration and Foreign Services 27 44 15 6 4 2 0 74 11 1275
2017 Technical 57 38 5 0 0 0 0 95 0 18
2017 Administrative Support 30 40 17 5 5 3 0 72 11 526
2017 Operational 17 36 21 13 11 2 0 54 24 4648
2017 Other 56 32 4 5 1 2 0 90 6 255
2014 Executive 45 37 9 7 1 1 0 83 7 169
2014 Scientific and Professional 27 29 17 13 7 8 0 61 21 158
2014 Administration and Foreign Services 37 38 14 5 3 3 0 77 9 1753
2014 Technical 46 39 7 0 8 0 0 85 8 28
2014 Administrative Support 36 36 15 5 5 3 1 74 10 781
2014 Operational 23 35 19 11 8 3 0 60 20 6011
2014 Other 49 32 11 3 3 1 0 83 6 223

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 32 2 7 5 0 0 86 12 124
2017 Scientific and Professional 30 40 15 10 5 0 0 70 15 143
2017 Administration and Foreign Services 32 40 15 7 5 0 0 73 12 1275
2017 Technical 41 49 5 5 0 0 0 89 5 18
2017 Administrative Support 34 40 12 8 6 0 0 74 13 526
2017 Operational 17 36 17 15 15 0 0 53 30 4651
2017 Other 66 25 4 4 1 0 0 91 5 255
2014 Executive 48 34 7 6 5 0 0 82 11 169
2014 Scientific and Professional 34 33 15 10 8 0 0 67 18 158
2014 Administration and Foreign Services 39 38 12 6 4 0 0 78 11 1753
2014 Technical 39 46 7 0 8 0 0 85 8 28
2014 Administrative Support 39 36 11 6 7 0 0 75 13 781
2014 Operational 23 35 16 13 12 0 0 59 26 6009
2014 Other 51 33 5 4 6 0 0 85 10 222

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 39 9 8 3 0 1 80 11 125
2017 Scientific and Professional 25 34 13 8 11 2 7 64 22 142
2017 Administration and Foreign Services 23 32 18 11 8 4 4 60 21 1275
2017 Technical 38 27 16 14 5 0 0 64 19 18
2017 Administrative Support 18 32 17 13 13 4 4 54 27 525
2017 Operational 13 26 19 18 20 3 2 41 39 4647
2017 Other 39 25 11 8 4 6 8 73 14 254
2014 Executive 45 38 9 3 4 1 1 84 7 169
2014 Scientific and Professional 30 34 11 9 9 3 5 69 19 158
2014 Administration and Foreign Services 29 33 14 9 6 4 4 67 17 1754
2014 Technical 26 32 22 3 7 3 7 65 11 28
2014 Administrative Support 24 31 20 8 11 3 3 58 21 781
2014 Operational 20 29 18 15 14 3 2 52 30 6011
2014 Other 37 23 14 7 8 7 3 67 17 223

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 29 5 2 0 0 0 93 2 125
2017 Scientific and Professional 31 43 16 6 2 3 0 75 8 143
2017 Administration and Foreign Services 31 43 15 5 2 3 0 77 7 1274
2017 Technical 43 41 5 11 0 0 0 84 11 18
2017 Administrative Support 29 40 18 5 4 4 1 72 9 523
2017 Operational 25 45 15 8 6 1 0 70 14 4643
2017 Other 51 32 9 3 2 2 0 85 6 254
2014 Executive 62 30 4 3 0 0 0 93 3 169
2014 Scientific and Professional 36 39 15 6 2 3 0 76 8 158
2014 Administration and Foreign Services 34 44 12 4 1 5 1 82 5 1752
2014 Technical 50 39 4 0 3 4 0 93 3 28
2014 Administrative Support 33 42 13 4 3 4 1 79 8 778
2014 Operational 31 45 12 6 4 2 0 77 10 6008
2014 Other 45 37 9 3 3 2 1 84 6 223

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 26 6 6 2 0 0 86 8 125
2017 Scientific and Professional 26 33 16 10 9 3 3 63 20 143
2017 Administration and Foreign Services 31 41 12 8 6 2 0 74 14 1274
2017 Technical 32 52 11 0 5 0 0 84 5 18
2017 Administrative Support 31 37 15 7 6 4 0 70 14 523
2017 Operational 22 39 15 12 9 2 1 63 22 4639
2017 Other 47 27 10 7 2 5 0 79 10 252
2014 Executive 61 26 4 7 2 0 1 88 8 169
2014 Scientific and Professional 27 35 14 14 6 4 2 65 20 158
2014 Administration and Foreign Services 34 38 12 8 4 4 1 75 13 1753
2014 Technical 36 32 14 4 7 7 0 73 12 28
2014 Administrative Support 32 37 11 8 5 5 1 74 14 781
2014 Operational 27 38 13 11 8 2 1 67 20 6009
2014 Other 41 25 10 11 5 6 1 72 17 223

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 36 6 7 3 1 0 83 10 125
2017 Scientific and Professional 11 27 26 17 13 4 3 41 32 143
2017 Administration and Foreign Services 18 32 23 12 9 6 2 53 22 1275
2017 Technical 27 20 32 16 5 0 0 47 21 18
2017 Administrative Support 18 30 25 11 8 6 1 52 21 524
2017 Operational 12 32 23 16 14 3 1 46 31 4641
2017 Other 32 31 13 11 4 8 1 69 17 254
2014 Executive 48 36 5 7 4 1 1 84 11 169
2014 Scientific and Professional 14 24 27 16 13 4 1 41 31 158
2014 Administration and Foreign Services 18 27 25 12 8 7 2 50 23 1754
2014 Technical 11 21 43 0 18 7 0 34 20 28
2014 Administrative Support 16 30 23 10 10 9 2 51 23 780
2014 Operational 15 30 23 15 12 4 1 48 28 6013
2014 Other 23 23 17 13 8 10 6 55 25 223

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 18 13 8 13 3 15 57 27 125
2017 Scientific and Professional 12 18 15 18 19 14 3 36 46 143
2017 Administration and Foreign Services 14 21 21 15 17 9 4 39 37 1275
2017 Technical 35 27 27 5 0 5 0 66 6 18
2017 Administrative Support 16 23 24 15 12 8 3 44 30 518
2017 Operational 11 22 15 21 26 4 1 35 50 4644
2017 Other 34 22 14 8 5 8 9 68 16 254
2014 Executive 29 24 12 9 11 5 11 62 24 169
2014 Scientific and Professional 7 16 18 19 18 18 4 29 48 158
2014 Administration and Foreign Services 14 19 20 16 17 12 3 39 38 1753
2014 Technical 18 21 18 17 15 11 0 44 36 28
2014 Administrative Support 14 25 17 14 19 10 2 44 37 780
2014 Operational 11 23 16 19 26 5 1 36 47 6013
2014 Other 23 19 12 11 14 13 8 53 31 222

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 50 8 6 3 0 0 83 9 125
2017 Scientific and Professional 13 54 5 21 6 0 0 68 27 143
2017 Administration and Foreign Services 26 45 8 13 9 0 0 70 22 1274
2017 Technical 22 43 0 22 14 0 0 64 36 18
2017 Administrative Support 32 45 6 13 3 0 0 78 16 526
2017 Operational 11 44 8 22 15 0 0 55 37 4654
2017 Other 53 36 3 6 1 0 0 89 8 255
2014 Executive 37 44 2 10 6 0 0 81 17 169
2014 Scientific and Professional 26 46 4 14 9 0 0 72 24 157
2014 Administration and Foreign Services 26 50 6 13 5 0 0 76 18 1752
2014 Technical 29 53 0 0 18 0 0 82 18 28
2014 Administrative Support 36 44 4 11 4 0 0 80 15 781
2014 Operational 13 44 9 21 13 0 0 57 34 6011
2014 Other 41 43 5 7 4 0 0 84 11 223

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 34 3 6 3 0 0 87 9 125
2017 Scientific and Professional 30 43 6 14 7 0 0 73 21 143
2017 Administration and Foreign Services 36 36 9 12 6 0 0 73 19 1275
2017 Technical 27 32 0 16 25 0 0 59 41 18
2017 Administrative Support 34 34 8 15 9 0 0 68 24 527
2017 Operational 20 32 10 20 18 0 0 52 38 4645
2017 Other 61 30 2 7 1 0 0 91 7 255
2014 Executive 57 29 4 7 4 0 0 86 11 169
2014 Scientific and Professional 32 36 10 14 7 0 0 68 21 156
2014 Administration and Foreign Services 39 37 7 10 7 0 0 76 17 1752
2014 Technical 39 29 10 14 8 0 0 68 22 28
2014 Administrative Support 39 34 7 12 8 0 0 73 20 781
2014 Operational 21 33 10 19 17 0 0 54 36 6007
2014 Other 45 36 7 7 5 0 1 81 13 223

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 32 3 2 1 0 0 94 2 125
2017 Scientific and Professional 43 32 15 5 5 0 0 75 10 142
2017 Administration and Foreign Services 39 38 11 8 4 0 0 78 12 1270
2017 Technical 43 52 0 5 0 0 0 95 5 18
2017 Administrative Support 32 39 11 11 6 1 0 72 17 525
2017 Operational 21 38 12 17 11 0 0 60 28 4639
2017 Other 61 31 5 2 0 0 0 93 3 254
2014 Executive 68 26 3 2 0 1 1 95 2 169
2014 Scientific and Professional 38 41 11 7 2 1 0 80 10 157
2014 Administration and Foreign Services 40 39 11 7 2 1 0 80 9 1749
2014 Technical 46 36 7 7 4 0 0 82 11 28
2014 Administrative Support 33 38 13 9 5 0 1 72 15 780
2014 Operational 23 38 12 16 10 0 0 62 26 6008
2014 Other 51 32 6 6 4 0 0 83 11 223

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 25 2 1 0 0 0 96 1 125
2017 Scientific and Professional 59 26 8 5 1 1 1 86 6 143
2017 Administration and Foreign Services 61 24 6 4 3 1 2 87 7 1273
2017 Technical 51 22 16 5 0 0 5 77 6 18
2017 Administrative Support 72 20 5 2 1 1 0 93 3 525
2017 Operational 60 26 6 4 2 1 1 87 6 4638
2017 Other 87 11 1 0 0 0 0 99 1 255
2014 Executive 74 21 3 1 1 1 0 95 2 169
2014 Scientific and Professional 58 24 6 7 2 1 2 85 9 156
2014 Administration and Foreign Services 61 25 7 3 2 1 1 88 6 1754
2014 Technical 43 32 7 7 11 0 0 75 18 28
2014 Administrative Support 67 25 4 2 1 1 1 93 3 780
2014 Operational 61 26 6 4 2 1 1 88 6 6008
2014 Other 82 13 3 0 1 0 0 95 2 223

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 20 1 8 1 0 0 90 9 125
2017 Scientific and Professional 56 27 6 9 1 0 1 83 10 143
2017 Administration and Foreign Services 55 23 7 9 5 0 1 79 14 1275
2017 Technical 52 27 5 11 5 0 0 79 16 18
2017 Administrative Support 71 20 4 2 2 1 1 92 4 526
2017 Operational 61 21 7 6 4 0 1 83 10 4653
2017 Other 84 11 3 2 0 0 0 95 2 255
2014 Executive 72 14 5 6 4 0 0 86 9 168
2014 Scientific and Professional 53 21 7 10 8 0 1 75 18 157
2014 Administration and Foreign Services 56 22 7 9 5 0 1 79 14 1753
2014 Technical 35 29 3 22 7 0 4 66 30 28
2014 Administrative Support 64 21 7 5 2 0 1 86 7 781
2014 Operational 62 21 6 6 4 0 2 84 10 6008
2014 Other 73 15 6 4 1 0 1 89 5 223

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 14 6 2 1 0 0 90 3 125
2017 Scientific and Professional 71 12 10 5 1 0 1 84 6 143
2017 Administration and Foreign Services 61 20 7 5 4 0 2 84 9 1275
2017 Technical 48 33 0 0 11 0 9 88 12 18
2017 Administrative Support 66 17 5 2 1 2 8 91 3 526
2017 Operational 63 14 9 4 4 1 6 83 8 4650
2017 Other 70 14 4 2 0 1 8 93 3 255
2014 Executive 79 13 2 4 1 0 1 93 4 169
2014 Scientific and Professional 63 18 4 7 6 1 2 83 13 158
2014 Administration and Foreign Services 64 18 6 5 4 0 3 85 9 1753
2014 Technical 43 28 3 14 7 0 4 74 22 28
2014 Administrative Support 69 13 6 2 2 1 6 88 5 780
2014 Operational 66 15 6 3 4 0 6 87 7 6010
2014 Other 73 10 6 3 1 0 6 89 4 223

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 85 8 3 2 1 0 1 94 3 125
2017 Scientific and Professional 78 9 5 3 2 1 1 89 6 143
2017 Administration and Foreign Services 75 14 4 3 2 0 2 91 4 1274
2017 Technical 59 22 0 5 5 0 9 88 12 18
2017 Administrative Support 77 13 3 1 2 1 3 94 3 524
2017 Operational 70 14 6 2 3 1 4 88 6 4647
2017 Other 79 13 2 1 1 2 2 96 2 255
2014 Executive 89 5 2 1 1 1 1 96 2 169
2014 Scientific and Professional 76 13 3 6 1 1 3 91 6 157
2014 Administration and Foreign Services 75 13 4 2 2 0 3 91 4 1753
2014 Technical 61 21 7 4 7 0 0 82 11 28
2014 Administrative Support 75 15 3 1 2 1 5 94 3 778
2014 Operational 72 12 6 2 3 0 5 89 5 6010
2014 Other 78 12 4 2 1 0 3 92 4 222

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 23 6 7 2 0 1 85 9 125
2017 Scientific and Professional 50 24 11 8 1 3 3 78 10 143
2017 Administration and Foreign Services 51 23 11 6 3 2 4 79 10 1271
2017 Technical 27 38 21 0 5 0 9 71 6 18
2017 Administrative Support 57 17 8 3 2 4 9 86 5 526
2017 Operational 52 18 11 4 4 3 8 79 9 4650
2017 Other 58 13 5 2 0 8 15 92 2 254
2014 Executive 71 16 4 7 1 1 1 88 8 169
2014 Scientific and Professional 47 28 7 11 4 1 3 78 15 158
2014 Administration and Foreign Services 51 23 11 6 3 1 4 78 10 1753
2014 Technical 36 21 21 7 7 0 7 62 15 28
2014 Administrative Support 56 19 8 3 2 3 9 86 5 779
2014 Operational 53 18 10 3 3 3 9 80 8 6006
2014 Other 58 14 6 2 2 4 14 88 4 223

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 18 4 4 0 2 2 92 4 124
2017 Scientific and Professional 59 21 10 3 1 3 3 85 4 143
2017 Administration and Foreign Services 57 23 9 2 2 2 3 85 5 1272
2017 Technical 43 43 0 0 5 0 9 94 6 18
2017 Administrative Support 63 19 8 1 2 5 4 89 2 526
2017 Operational 60 20 9 3 2 3 3 85 5 4648
2017 Other 77 16 1 1 0 3 2 97 1 255
2014 Executive 76 17 4 2 0 1 1 95 2 169
2014 Scientific and Professional 50 24 12 5 1 6 2 81 7 158
2014 Administration and Foreign Services 57 23 8 3 2 3 4 85 6 1752
2014 Technical 35 29 22 0 11 0 4 66 11 28
2014 Administrative Support 59 20 8 2 1 5 5 88 4 780
2014 Operational 60 19 8 3 2 3 4 86 6 6007
2014 Other 69 12 5 2 2 4 6 90 5 223

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 18 82 125
2017 Scientific and Professional 16 84 143
2017 Administration and Foreign Services 19 81 1271
2017 Administrative Support 24 76 523
2017 Operational 29 71 4642
2017 Other 10 90 255
2014 Executive 13 87 168
2014 Scientific and Professional 18 82 157
2014 Administration and Foreign Services 18 82 1750
2014 Technical 18 82 28
2014 Administrative Support 22 78 779
2014 Operational 25 75 6001
2014 Other 12 88 222

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Executive 34 23
2017 Scientific and Professional 52 22
2017 Administration and Foreign Services 53 247
2017 Administrative Support 67 125
2017 Operational 54 1351
2017 Other 88 24
2014 Scientific and Professional 33 28
2014 Administration and Foreign Services 45 313
2014 Administrative Support 68 168
2014 Operational 52 1512
2014 Other 78 26

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Executive 54 23
2017 Scientific and Professional 65 22
2017 Administration and Foreign Services 62 247
2017 Administrative Support 57 125
2017 Operational 70 1351
2017 Other 38 24
2014 Executive 77 22
2014 Scientific and Professional 90 28
2014 Administration and Foreign Services 68 313
2014 Administrative Support 60 168
2014 Operational 67 1512
2014 Other 44 26

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Executive 38 23
2017 Administration and Foreign Services 10 247
2017 Operational 9 1351
2017 Other 0 24
2014 Administration and Foreign Services 7 313
2014 Operational 8 1512
2014 Other 0 26

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 23
2017 Scientific and Professional 0 22
2017 Administrative Support 0 125
2017 Operational 8 1351
2014 Executive 0 22
2014 Scientific and Professional 0 28
2014 Administrative Support 0 168
2014 Operational 7 1512
2014 Other 0 26

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 22
2017 Administration and Foreign Services 5 247
2017 Operational 5 1351
2014 Administration and Foreign Services 4 313
2014 Administrative Support 5 168
2014 Operational 3 1512

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Executive 0 23
2017 Scientific and Professional 0 22
2017 Administration and Foreign Services 3 247
2017 Administrative Support 7 125
2017 Operational 22 1351
2017 Other 25 24
2014 Executive 0 22
2014 Scientific and Professional 0 28
2014 Administration and Foreign Services 2 313
2014 Administrative Support 8 168
2014 Operational 23 1512
2014 Other 18 26

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 22
2017 Administration and Foreign Services 2 247
2017 Administrative Support 4 125
2017 Operational 2 1351
2017 Other 0 24
2014 Scientific and Professional 0 28
2014 Administration and Foreign Services 3 313
2014 Operational 4 1512
2014 Other 0 26

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Executive 34 23
2017 Scientific and Professional 38 22
2017 Administration and Foreign Services 42 247
2017 Administrative Support 34 125
2017 Operational 41 1353
2017 Other 29 24
2014 Executive 50 22
2014 Scientific and Professional 37 28
2014 Administration and Foreign Services 39 313
2014 Administrative Support 38 169
2014 Operational 39 1511
2014 Other 22 26

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Executive 31 23
2017 Scientific and Professional 61 22
2017 Administration and Foreign Services 47 247
2017 Administrative Support 31 125
2017 Operational 38 1353
2017 Other 29 24
2014 Executive 59 22
2014 Scientific and Professional 33 28
2014 Administration and Foreign Services 42 313
2014 Administrative Support 37 169
2014 Operational 35 1511
2014 Other 20 26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Executive 54 23
2017 Scientific and Professional 49 22
2017 Administration and Foreign Services 52 247
2017 Administrative Support 45 125
2017 Operational 49 1353
2017 Other 50 24
2014 Executive 50 22
2014 Scientific and Professional 37 28
2014 Administration and Foreign Services 46 313
2014 Administrative Support 56 169
2014 Operational 44 1511
2014 Other 31 26

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Executive 42 23
2017 Scientific and Professional 53 22
2017 Administration and Foreign Services 44 247
2017 Administrative Support 46 125
2017 Operational 44 1353
2017 Other 42 24
2014 Executive 41 22
2014 Scientific and Professional 42 28
2014 Administration and Foreign Services 44 313
2014 Administrative Support 47 169
2014 Operational 41 1511
2014 Other 42 26

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Executive 44 23
2017 Scientific and Professional 28 22
2017 Administration and Foreign Services 33 247
2017 Administrative Support 26 125
2017 Operational 33 1353
2014 Executive 50 22
2014 Scientific and Professional 27 28
2014 Administration and Foreign Services 35 313
2014 Administrative Support 31 169
2014 Operational 29 1511

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Executive 51 23
2017 Scientific and Professional 60 22
2017 Administration and Foreign Services 54 247
2017 Administrative Support 59 125
2017 Operational 61 1353
2017 Other 50 24
2014 Executive 64 22
2014 Scientific and Professional 76 28
2014 Administration and Foreign Services 55 313
2014 Administrative Support 61 169
2014 Operational 61 1511
2014 Other 40 26

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Executive 38 23
2017 Scientific and Professional 22 22
2017 Administration and Foreign Services 40 247
2017 Administrative Support 42 125
2017 Operational 42 1353
2017 Other 33 24
2014 Executive 45 22
2014 Scientific and Professional 49 28
2014 Administration and Foreign Services 32 313
2014 Administrative Support 34 169
2014 Operational 39 1511
2014 Other 26 26

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Operational 3 1353
2017 Other 0 24
2014 Executive 0 22
2014 Scientific and Professional 0 28
2014 Operational 2 1511

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Executive 0 23
2017 Scientific and Professional 0 22
2017 Administration and Foreign Services 4 247
2017 Administrative Support 9 125
2017 Operational 14 1353
2017 Other 29 24
2014 Executive 0 22
2014 Administration and Foreign Services 7 313
2014 Administrative Support 7 169
2014 Operational 12 1511

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Executive 25 23
2017 Administration and Foreign Services 12 247
2017 Administrative Support 9 125
2017 Operational 14 1353
2014 Administration and Foreign Services 10 313
2014 Administrative Support 10 169
2014 Operational 14 1511

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Executive 49 23
2017 Scientific and Professional 54 22
2017 Administration and Foreign Services 49 247
2017 Administrative Support 49 125
2017 Operational 59 1353
2017 Other 50 24
2014 Executive 54 22
2014 Scientific and Professional 40 28
2014 Administration and Foreign Services 52 313
2014 Administrative Support 51 169
2014 Operational 54 1511
2014 Other 45 26

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Executive 25 23
2017 Administration and Foreign Services 28 247
2017 Administrative Support 27 125
2017 Operational 32 1353
2017 Other 21 24
2014 Administration and Foreign Services 26 313
2014 Administrative Support 28 169
2014 Operational 33 1511
2014 Other 33 26

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 0 23
2017 Administration and Foreign Services 9 247
2017 Administrative Support 13 125
2017 Operational 16 1353
2014 Administration and Foreign Services 9 313
2014 Administrative Support 14 169
2014 Operational 17 1511

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Executive 65 23
2017 Scientific and Professional 41 22
2017 Administration and Foreign Services 60 247
2017 Administrative Support 51 124
2017 Operational 46 1354
2017 Other 33 24
2014 Executive 59 22
2014 Scientific and Professional 47 28
2014 Administration and Foreign Services 52 312
2014 Administrative Support 46 169
2014 Operational 45 1510
2014 Other 26 26

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Executive 32 23
2017 Scientific and Professional 24 22
2017 Administration and Foreign Services 26 247
2017 Administrative Support 23 124
2017 Operational 29 1354
2017 Other 25 24
2014 Executive 27 22
2014 Scientific and Professional 17 28
2014 Administration and Foreign Services 30 312
2014 Administrative Support 33 169
2014 Operational 30 1510
2014 Other 26 26

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Executive 25 23
2017 Administration and Foreign Services 8 247
2017 Operational 7 1354
2017 Other 0 24
2014 Executive 37 22
2014 Scientific and Professional 17 28
2014 Administration and Foreign Services 9 312
2014 Administrative Support 4 169
2014 Operational 7 1510
2014 Other 0 26

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 23
2017 Administration and Foreign Services 17 247
2017 Administrative Support 25 124
2017 Operational 25 1354
2017 Other 0 24
2014 Executive 0 22
2014 Scientific and Professional 30 28
2014 Administration and Foreign Services 18 312
2014 Administrative Support 27 169
2014 Operational 24 1510
2014 Other 0 26

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 247
2017 Administrative Support 14 124
2017 Operational 8 1354
2014 Administration and Foreign Services 13 312
2014 Administrative Support 8 169
2014 Operational 10 1510

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 6 247
2017 Administrative Support 7 124
2017 Operational 14 1354
2017 Other 0 24
2014 Executive 0 22
2014 Administration and Foreign Services 5 312
2014 Administrative Support 13 169
2014 Operational 13 1510
2014 Other 0 26

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 15 247
2017 Administrative Support 17 124
2017 Operational 16 1354
2017 Other 29 24
2014 Administration and Foreign Services 13 312
2014 Administrative Support 18 169
2014 Operational 18 1510

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 247
2017 Administrative Support 8 124
2017 Operational 12 1354
2017 Other 0 24
2014 Executive 22 22
2014 Administration and Foreign Services 12 312
2014 Administrative Support 11 169
2014 Operational 12 1510

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Executive 21 23
2017 Scientific and Professional 42 22
2017 Administration and Foreign Services 24 247
2017 Administrative Support 30 124
2017 Operational 27 1354
2017 Other 42 24
2014 Executive 23 22
2014 Scientific and Professional 27 28
2014 Administration and Foreign Services 25 312
2014 Administrative Support 26 169
2014 Operational 28 1510
2014 Other 60 26

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 21
2017 Administration and Foreign Services 13 232
2017 Administrative Support 16 115
2017 Operational 11 1169
2017 Other 25 24
2014 Scientific and Professional 0 26
2014 Administration and Foreign Services 11 297
2014 Administrative Support 13 147
2014 Operational 10 1308

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 37 21
2017 Administration and Foreign Services 13 232
2017 Administrative Support 19 115
2017 Operational 15 1169
2017 Other 46 24
2014 Scientific and Professional 25 26
2014 Administration and Foreign Services 17 297
2014 Administrative Support 12 147
2014 Operational 14 1308
2014 Other 40 26

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 232
2017 Administrative Support 18 115
2017 Operational 9 1169
2014 Executive 0 22
2014 Administration and Foreign Services 8 297
2014 Administrative Support 13 147
2014 Operational 12 1308

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 21
2017 Scientific and Professional 0 21
2017 Administration and Foreign Services 9 232
2017 Administrative Support 12 115
2017 Operational 6 1169
2014 Executive 0 22
2014 Administration and Foreign Services 5 297
2014 Administrative Support 11 147
2014 Operational 8 1308

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 21
2017 Scientific and Professional 29 21
2017 Administration and Foreign Services 12 232
2017 Administrative Support 12 115
2017 Operational 5 1169
2014 Administration and Foreign Services 9 297
2014 Administrative Support 10 147
2014 Operational 7 1308

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 232
2017 Administrative Support 14 115
2017 Operational 8 1169
2014 Executive 22 22
2014 Administration and Foreign Services 12 297
2014 Administrative Support 13 147
2014 Operational 9 1308

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 17 232
2017 Administrative Support 8 115
2017 Operational 8 1169
2017 Other 0 24
2014 Scientific and Professional 31 26
2014 Administration and Foreign Services 15 297
2014 Administrative Support 6 147
2014 Operational 9 1308

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 21
2017 Administration and Foreign Services 11 232
2017 Administrative Support 13 115
2017 Operational 10 1169
2014 Scientific and Professional 18 26
2014 Administration and Foreign Services 6 297
2014 Administrative Support 13 147
2014 Operational 8 1308
2014 Other 23 26

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 21
2017 Administration and Foreign Services 13 232
2017 Administrative Support 15 115
2017 Operational 10 1169
2014 Administration and Foreign Services 11 297
2014 Administrative Support 18 147
2014 Operational 10 1308

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Executive 28 21
2017 Scientific and Professional 33 21
2017 Administration and Foreign Services 23 232
2017 Administrative Support 19 115
2017 Operational 33 1169
2017 Other 25 24
2014 Executive 33 22
2014 Scientific and Professional 18 26
2014 Administration and Foreign Services 25 297
2014 Administrative Support 24 147
2014 Operational 30 1308
2014 Other 31 26

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 232
2017 Administrative Support 4 115
2017 Operational 10 1169
2014 Administration and Foreign Services 9 297
2014 Administrative Support 7 147
2014 Operational 10 1308

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Executive 52 21
2017 Scientific and Professional 48 21
2017 Administration and Foreign Services 51 232
2017 Administrative Support 37 115
2017 Operational 51 1169
2017 Other 33 24
2014 Executive 45 22
2014 Scientific and Professional 51 26
2014 Administration and Foreign Services 49 297
2014 Administrative Support 44 147
2014 Operational 49 1308
2014 Other 47 26

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 21
2017 Administration and Foreign Services 0 232
2017 Operational 1 1169
2017 Other 0 24
2014 Executive 0 22
2014 Scientific and Professional 0 26
2014 Operational 1 1308
2014 Other 0 26

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Executive 46 21
2017 Scientific and Professional 68 21
2017 Administration and Foreign Services 53 232
2017 Administrative Support 44 115
2017 Operational 63 1169
2017 Other 38 24
2014 Executive 73 22
2014 Scientific and Professional 60 26
2014 Administration and Foreign Services 59 297
2014 Administrative Support 56 147
2014 Operational 60 1308
2014 Other 53 26

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Executive 0 21
2017 Scientific and Professional 0 21
2017 Administrative Support 0 115
2017 Operational 2 1169
2017 Other 0 24

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Executive 29 21
2017 Administration and Foreign Services 11 232
2017 Administrative Support 15 115
2017 Operational 14 1169
2017 Other 21 24
2014 Executive 23 22
2014 Administration and Foreign Services 11 297
2014 Administrative Support 16 147
2014 Operational 14 1308

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 96 4 23
2017 Scientific and Professional 100 0 22
2017 Administration and Foreign Services 92 8 248
2017 Administrative Support 95 5 125
2017 Operational 99 1 1352
2017 Other 92 8 24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 28 12 11 7 9 2 67 20 125
2017 Scientific and Professional 7 12 28 13 6 30 5 29 29 142
2017 Administration and Foreign Services 13 17 22 7 9 24 7 45 24 1274
2017 Technical 27 11 16 0 0 32 14 70 0 18
2017 Administrative Support 16 16 22 8 10 21 8 44 26 526
2017 Operational 7 15 23 13 21 16 4 28 42 4656
2017 Other 26 16 12 5 1 26 15 70 10 255
2014 Executive 34 29 13 7 5 10 3 72 13 169
2014 Scientific and Professional 5 11 22 3 9 37 13 33 23 157
2014 Administration and Foreign Services 11 17 21 7 7 28 9 45 22 1751
2014 Technical 11 14 15 0 10 35 14 50 20 28
2014 Administrative Support 16 17 20 6 10 21 9 48 23 781
2014 Operational 9 16 24 11 15 19 5 33 36 6009
2014 Other 25 9 17 5 5 28 10 56 17 222

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 31 9 10 5 4 0 75 16 124
2017 Scientific and Professional 14 24 28 12 6 15 1 45 22 143
2017 Administration and Foreign Services 20 29 22 9 7 11 1 57 18 1273
2017 Technical 53 24 12 0 0 12 0 87 0 17
2017 Administrative Support 24 26 25 8 7 10 1 55 17 525
2017 Operational 11 26 23 14 18 7 1 40 35 4647
2017 Other 41 21 15 5 2 13 4 74 8 255
2014 Executive 42 29 14 7 4 3 1 74 11 169
2014 Scientific and Professional 14 17 25 8 7 26 3 44 21 158
2014 Administration and Foreign Services 18 29 22 7 6 17 2 57 15 1750
2014 Technical 21 18 18 0 11 28 4 57 16 28
2014 Administrative Support 25 25 21 7 9 11 2 58 18 781
2014 Operational 14 26 24 12 13 10 1 44 29 6009
2014 Other 31 20 19 5 4 16 4 64 12 222

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 6 94 125
2017 Scientific and Professional 9 91 143
2017 Administration and Foreign Services 8 92 1268
2017 Technical 0 100 18
2017 Administrative Support 12 88 524
2017 Operational 17 83 4647
2017 Other 4 96 255
2014 Scientific and Professional 7 93 158
2014 Administration and Foreign Services 8 92 1747
2014 Administrative Support 10 90 779
2014 Operational 14 86 6003
2014 Other 4 96 222

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 48 12
2017 Administration and Foreign Services 44 98
2017 Administrative Support 44 61
2017 Operational 40 764
2014 Administration and Foreign Services 34 131
2014 Administrative Support 43 79
2014 Operational 32 856

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 84 12
2017 Administration and Foreign Services 84 98
2017 Administrative Support 82 61
2017 Operational 84 764
2014 Scientific and Professional 91 11
2014 Administration and Foreign Services 80 131
2014 Administrative Support 80 79
2014 Operational 85 856

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 5 98
2017 Operational 3 764
2014 Administration and Foreign Services 4 131
2014 Operational 2 856

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 5 98
2017 Administrative Support 0 61
2017 Operational 4 764
2014 Scientific and Professional 0 11
2014 Administrative Support 0 79
2014 Operational 4 856

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 9 98
2017 Operational 4 764
2014 Administrative Support 8 79
2014 Operational 4 856

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administrative Support 10 61
2017 Operational 17 764
2014 Scientific and Professional 0 11
2014 Administrative Support 6 79
2014 Operational 15 856

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Operational 5 764
2014 Administration and Foreign Services 11 131
2014 Administrative Support 10 79
2014 Operational 8 856

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 22 98
2017 Administrative Support 16 61
2017 Operational 20 765
2014 Administration and Foreign Services 15 131
2014 Administrative Support 16 79
2014 Operational 15 857

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 20 98
2017 Administrative Support 24 61
2017 Operational 16 765
2014 Administration and Foreign Services 16 131
2014 Administrative Support 22 79
2014 Operational 14 857

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 98
2017 Administrative Support 14 61
2017 Operational 12 765
2014 Administration and Foreign Services 10 131
2014 Administrative Support 18 79
2014 Operational 8 857

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administrative Support 8 61
2017 Operational 6 765
2014 Administration and Foreign Services 5 131
2014 Administrative Support 7 79
2014 Operational 4 857

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 26 98
2017 Administrative Support 26 61
2017 Operational 23 765
2014 Administration and Foreign Services 24 131
2014 Administrative Support 30 79
2014 Operational 22 857

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 33 98
2017 Administrative Support 20 61
2017 Operational 35 765
2014 Administration and Foreign Services 28 131
2014 Administrative Support 21 79
2014 Operational 27 857

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Operational 4 765
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 5 131
2014 Administrative Support 0 79
2014 Operational 4 857

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 0 98
2017 Administrative Support 0 61
2017 Operational 1 765

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 16 98
2017 Administrative Support 8 61
2017 Operational 11 765
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 6 131
2014 Operational 12 857

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 22 98
2017 Administrative Support 23 61
2017 Operational 26 765
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 14 131
2014 Administrative Support 14 79
2014 Operational 28 857

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 0 98
2017 Administrative Support 0 61
2017 Operational 1 765

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 98
2017 Administrative Support 20 61
2017 Operational 19 765
2014 Administration and Foreign Services 17 131
2014 Administrative Support 22 79
2014 Operational 20 857

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 0 98
2017 Administrative Support 0 61
2014 Scientific and Professional 0 10
2014 Administrative Support 0 79
2014 Operational 1 857

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 21 98
2017 Administrative Support 20 61
2017 Operational 17 765
2014 Administration and Foreign Services 30 131
2014 Administrative Support 37 79
2014 Operational 25 857

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 44 12
2017 Administration and Foreign Services 32 99
2017 Administrative Support 33 60
2017 Operational 30 766
2014 Administration and Foreign Services 25 131
2014 Administrative Support 28 79
2014 Operational 34 857

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 99
2017 Administrative Support 18 60
2017 Operational 16 766
2014 Administration and Foreign Services 10 131
2014 Administrative Support 19 79
2014 Operational 16 857

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 99
2017 Operational 6 766
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 5 131
2014 Operational 6 857

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 18 99
2017 Administrative Support 28 60
2017 Operational 23 766
2014 Administration and Foreign Services 11 131
2014 Administrative Support 23 79
2014 Operational 26 857

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 7 99
2017 Administrative Support 12 60
2017 Operational 4 766
2014 Administration and Foreign Services 5 131
2014 Administrative Support 6 79
2014 Operational 6 857

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Operational 12 766
2014 Scientific and Professional 0 10
2014 Administrative Support 16 79
2014 Operational 13 857

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 12 99
2017 Operational 8 766
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 8 131
2014 Administrative Support 10 79
2014 Operational 11 857

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 7 99
2017 Operational 8 766
2014 Administration and Foreign Services 13 131
2014 Administrative Support 8 79
2014 Operational 12 857

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 56 12
2017 Administration and Foreign Services 49 99
2017 Administrative Support 49 60
2017 Operational 47 766
2014 Scientific and Professional 49 10
2014 Administration and Foreign Services 52 131
2014 Administrative Support 49 79
2014 Operational 43 857

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Operational 5 677
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 5 128
2014 Administrative Support 9 66
2014 Operational 6 744

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 95
2017 Administrative Support 12 57
2017 Operational 9 677
2014 Administration and Foreign Services 7 128
2014 Administrative Support 12 66
2014 Operational 7 744

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Operational 4 677
2014 Scientific and Professional 0 10
2014 Operational 4 744

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administrative Support 0 57
2017 Operational 3 677
2014 Operational 2 744

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Operational 1 677
2014 Scientific and Professional 0 10
2014 Operational 1 744

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Operational 5 677
2014 Administration and Foreign Services 8 128
2014 Administrative Support 9 66
2014 Operational 4 744

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 95
2017 Operational 4 677
2014 Administration and Foreign Services 10 128
2014 Administrative Support 8 66
2014 Operational 4 744

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 95
2017 Administrative Support 11 57
2017 Operational 10 677
2014 Administration and Foreign Services 9 128
2014 Administrative Support 20 66
2014 Operational 8 744

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 95
2017 Administrative Support 12 57
2017 Operational 7 677
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 8 128
2014 Administrative Support 14 66
2014 Operational 9 744

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 23 95
2017 Administrative Support 16 57
2017 Operational 26 677
2014 Administration and Foreign Services 26 128
2014 Administrative Support 24 66
2014 Operational 29 744

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 22 95
2017 Operational 10 677
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 9 128
2014 Operational 10 744

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 52 12
2017 Administration and Foreign Services 49 95
2017 Administrative Support 40 57
2017 Operational 46 677
2014 Scientific and Professional 51 10
2014 Administration and Foreign Services 48 128
2014 Administrative Support 49 66
2014 Operational 48 744

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Operational 2 677
2014 Scientific and Professional 0 10
2014 Operational 1 744

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 56 12
2017 Administration and Foreign Services 68 95
2017 Administrative Support 62 57
2017 Operational 67 677
2014 Scientific and Professional 49 10
2014 Administration and Foreign Services 67 128
2014 Administrative Support 73 66
2014 Operational 69 744

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 0 95
2017 Administrative Support 0 57
2017 Operational 1 677

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 10 95
2017 Administrative Support 14 57
2017 Operational 12 677
2014 Administration and Foreign Services 12 128
2014 Administrative Support 14 66
2014 Operational 15 744

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 92 8 12
2017 Administration and Foreign Services 91 9 99
2017 Administrative Support 95 5 61
2017 Operational 99 1 764

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 28 8 2 4 14 5 83 6 125
2017 Scientific and Professional 10 14 23 5 3 37 8 43 14 143
2017 Administration and Foreign Services 13 17 24 4 4 31 7 49 12 1275
2017 Technical 27 11 16 0 0 46 0 69 0 18
2017 Administrative Support 16 20 22 5 5 24 7 53 15 525
2017 Operational 9 17 28 7 12 22 5 35 26 4655
2017 Other 30 16 9 1 1 30 12 80 3 255
2014 Executive 36 24 15 2 0 20 4 78 2 169
2014 Scientific and Professional 5 9 15 4 4 50 14 37 20 158
2014 Administration and Foreign Services 13 15 24 3 2 35 8 49 9 1751
2014 Technical 21 11 11 0 4 46 7 68 9 28
2014 Administrative Support 17 17 23 3 6 25 9 51 15 781
2014 Operational 11 17 27 7 9 25 5 39 23 6011
2014 Other 26 12 17 2 3 27 14 64 7 220

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 30 8 2 3 5 2 86 6 125
2017 Scientific and Professional 16 33 22 5 4 17 2 61 12 142
2017 Administration and Foreign Services 22 29 24 4 4 16 2 62 9 1271
2017 Technical 32 25 16 0 0 27 0 77 0 18
2017 Administrative Support 26 29 21 5 5 12 2 64 11 525
2017 Operational 15 27 25 9 11 11 2 48 23 4642
2017 Other 48 24 7 4 1 13 4 86 6 255
2014 Executive 44 29 15 1 1 9 1 81 2 169
2014 Scientific and Professional 14 20 18 7 2 36 2 55 15 158
2014 Administration and Foreign Services 22 28 21 4 3 21 2 64 10 1751
2014 Technical 28 11 18 4 8 32 0 57 16 28
2014 Administrative Support 25 25 22 3 6 15 3 62 11 779
2014 Operational 16 27 24 8 9 14 1 51 20 6004
2014 Other 34 22 15 3 2 18 5 74 7 222

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 5 95 125
2017 Scientific and Professional 18 82 143
2017 Administration and Foreign Services 18 82 1271
2017 Administrative Support 21 79 525
2017 Operational 26 74 4647
2017 Other 10 90 255
2014 Scientific and Professional 12 88 158
2014 Administration and Foreign Services 13 87 1752
2014 Technical 0 100 28
2014 Administrative Support 16 84 776
2014 Operational 21 79 5998
2014 Other 7 93 222

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 63 37 26
2017 Administration and Foreign Services 75 25 229
2017 Administrative Support 70 30 112
2017 Operational 77 23 1201
2017 Other 60 40 25
2014 Scientific and Professional 79 21 19
2014 Administration and Foreign Services 73 27 230
2014 Administrative Support 75 25 123
2014 Operational 77 23 1287
2014 Other 94 6 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 47 6 12 29 6 0 0 53 35 17
2017 Administration and Foreign Services 48 34 4 9 3 1 0 83 12 173
2017 Administrative Support 44 33 4 10 5 3 1 80 16 78
2017 Operational 38 36 7 11 7 1 0 75 19 929
2017 Other 53 33 7 0 0 0 7 93 0 15
2014 Scientific and Professional 46 33 8 0 13 0 0 79 13 15
2014 Administration and Foreign Services 53 32 6 6 2 1 0 86 8 169
2014 Administrative Support 40 40 11 7 1 0 1 81 8 92
2014 Operational 38 34 7 12 9 0 0 73 21 985
2014 Other 50 34 0 9 0 0 7 90 10 14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 15 2 1 0 0 52 93 2 125
2017 Scientific and Professional 20 57 12 7 2 1 2 79 10 143
2017 Administration and Foreign Services 30 48 10 4 1 1 6 84 6 1275
2017 Technical 27 62 11 0 0 0 0 89 0 18
2017 Administrative Support 23 48 14 8 2 3 2 75 11 527
2017 Operational 29 52 10 6 2 1 1 83 8 4653
2017 Other 16 17 7 7 9 13 30 59 28 255
2014 Executive 25 20 2 1 0 0 52 94 1 168
2014 Scientific and Professional 18 59 12 8 2 1 0 78 10 158
2014 Administration and Foreign Services 29 49 10 5 1 1 5 83 6 1752
2014 Technical 22 49 14 7 7 0 0 72 14 28
2014 Administrative Support 19 50 13 8 3 4 2 74 12 781
2014 Operational 28 54 9 5 2 1 0 84 7 6012
2014 Other 13 12 7 6 8 13 41 55 31 222

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 32 13 6 3 8 22 70 12 125
2017 Scientific and Professional 8 7 34 5 6 35 5 25 17 143
2017 Administration and Foreign Services 8 21 25 8 6 21 11 44 20 1275
2017 Technical 5 32 16 5 11 30 0 54 23 18
2017 Administrative Support 10 23 28 9 9 16 5 42 23 527
2017 Operational 6 22 23 19 19 10 2 31 43 4650
2017 Other 13 13 10 3 2 21 37 63 13 254
2014 Executive 19 25 11 3 2 9 32 74 8 169
2014 Scientific and Professional 2 14 26 9 5 35 9 28 25 158
2014 Administration and Foreign Services 8 19 23 7 5 25 13 43 19 1750
2014 Technical 11 18 18 4 18 28 4 41 32 28
2014 Administrative Support 8 20 27 9 12 16 8 37 28 781
2014 Operational 7 26 24 16 14 9 3 38 35 6010
2014 Other 9 6 14 2 4 20 45 43 16 222

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 19 2 0 0 3 50 96 0 125
2017 Scientific and Professional 42 28 11 4 4 9 2 79 9 143
2017 Administration and Foreign Services 37 34 11 3 2 8 6 82 6 1276
2017 Technical 54 30 11 0 5 0 0 84 5 18
2017 Administrative Support 33 35 14 3 4 10 2 77 7 527
2017 Operational 26 36 16 9 7 5 1 66 17 4652
2017 Other 27 10 8 2 1 21 31 77 6 255
2014 Executive 29 14 4 1 0 1 52 90 3 169
2014 Scientific and Professional 29 37 18 6 2 7 1 72 9 158
2014 Administration and Foreign Services 37 34 12 3 1 8 5 81 5 1753
2014 Technical 47 25 11 0 3 14 0 84 4 28
2014 Administrative Support 32 37 14 3 4 8 3 77 7 780
2014 Operational 27 38 15 9 5 5 1 70 15 6007
2014 Other 17 10 8 2 2 21 41 72 8 222

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 16 5 2 0 2 47 87 3 125
2017 Scientific and Professional 24 31 17 8 3 16 2 66 14 142
2017 Administration and Foreign Services 26 31 16 6 3 12 6 70 11 1275
2017 Technical 43 35 16 5 0 0 0 78 5 18
2017 Administrative Support 25 33 19 4 5 12 2 67 10 525
2017 Operational 14 28 19 14 17 7 1 46 33 4640
2017 Other 22 12 8 1 1 23 32 76 5 255
2014 Executive 28 18 2 1 1 2 47 92 4 169
2014 Scientific and Professional 21 29 23 6 2 17 1 62 10 158
2014 Administration and Foreign Services 28 32 15 4 2 12 5 73 8 1750
2014 Technical 35 25 11 0 11 18 0 73 13 28
2014 Administrative Support 21 34 19 5 5 13 3 65 12 780
2014 Operational 15 30 18 14 14 7 1 50 30 6010
2014 Other 15 7 10 1 3 21 43 60 13 221
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 20 8 6 9 1 0 77 15 125
2017 Scientific and Professional 54 29 3 5 6 1 1 85 11 142
2017 Administration and Foreign Services 52 28 8 6 5 0 0 81 11 1276
2017 Technical 79 5 16 0 0 0 0 84 0 18
2017 Administrative Support 47 27 11 6 7 1 1 76 13 524
2017 Operational 33 31 12 10 12 1 0 65 22 4647
2017 Other 59 22 7 5 3 2 1 84 9 253

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 20 6 4 8 2 0 82 12 125
2017 Scientific and Professional 54 24 9 6 5 1 1 79 12 143
2017 Administration and Foreign Services 53 26 10 5 5 1 0 80 10 1274
2017 Technical 65 25 5 5 0 0 0 89 5 18
2017 Administrative Support 47 28 14 4 6 1 0 76 10 525
2017 Operational 34 29 15 8 12 2 0 64 21 4645
2017 Other 63 17 10 4 4 2 1 83 7 252

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 46 6 5 4 2 0 85 9 125
2017 Scientific and Professional 19 42 16 9 7 7 0 66 18 143
2017 Administration and Foreign Services 22 42 20 9 5 3 0 65 14 1271
2017 Technical 48 36 11 0 5 0 0 84 5 18
2017 Administrative Support 29 40 15 7 5 3 0 71 13 525
2017 Operational 16 40 18 12 12 2 0 58 24 4649
2017 Other 31 34 15 7 3 9 2 73 11 255

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 42 12 16 12 0 0 60 27 125
2017 Scientific and Professional 12 32 18 19 19 1 0 44 38 143
2017 Administration and Foreign Services 12 35 19 18 13 2 0 48 32 1275
2017 Technical 29 28 23 6 6 9 0 62 13 17
2017 Administrative Support 17 33 20 17 10 2 0 52 28 524
2017 Operational 6 26 18 22 26 1 0 32 49 4645
2017 Other 27 38 16 9 4 5 0 69 14 255

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 22 13 13 7 0 0 68 20 125
2017 Scientific and Professional 29 20 21 15 15 1 1 49 30 142
2017 Administration and Foreign Services 28 24 19 12 15 0 3 53 28 1272
2017 Technical 54 24 16 0 0 0 5 83 0 18
2017 Administrative Support 30 27 19 10 11 1 3 59 22 520
2017 Operational 23 27 21 12 15 0 1 51 28 4639
2017 Other 27 30 19 8 13 0 2 58 22 255

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 18 29 24 24 0 0 23 48 125
2017 Scientific and Professional 13 29 27 16 15 0 0 42 31 142
2017 Administration and Foreign Services 13 27 26 16 16 0 1 41 33 1273
2017 Technical 11 41 11 32 5 0 0 51 38 18
2017 Administrative Support 25 26 25 10 10 1 2 53 21 525
2017 Operational 17 25 25 17 15 0 1 43 32 4645
2017 Other 43 26 18 8 1 1 2 72 10 255

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 24 28 22 21 0 0 29 43 124
2017 Scientific and Professional 25 18 27 16 14 0 1 43 30 143
2017 Administration and Foreign Services 15 26 26 17 13 0 2 43 30 1272
2017 Technical 22 32 11 21 5 0 9 59 29 18
2017 Administrative Support 35 31 18 7 5 1 4 69 12 522
2017 Operational 25 28 21 12 10 1 4 55 23 4630
2017 Other 61 16 10 3 2 1 7 84 5 255

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 21 17 29 29 0 1 24 59 124
2017 Scientific and Professional 9 18 25 21 26 0 1 27 48 143
2017 Administration and Foreign Services 12 18 23 21 24 1 1 30 46 1271
2017 Technical 10 27 11 21 22 0 9 41 47 18
2017 Administrative Support 21 24 16 16 20 1 2 46 37 524
2017 Operational 9 15 20 22 33 0 1 24 56 4638
2017 Other 36 18 17 13 10 1 4 58 24 255

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 24 25 16 18 0 3 39 35 125
2017 Scientific and Professional 42 29 11 5 5 0 7 77 11 143
2017 Administration and Foreign Services 37 24 15 6 5 1 12 70 13 1274
2017 Technical 43 32 5 5 0 0 14 88 6 18
2017 Administrative Support 55 13 8 1 1 2 19 87 3 518
2017 Operational 35 25 18 8 7 1 7 65 16 4637
2017 Other 61 20 7 4 2 0 5 86 6 255

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 36 28 16 15 0 0 42 30 122
2017 Scientific and Professional 30 28 24 9 6 1 1 59 16 143
2017 Administration and Foreign Services 27 28 23 12 8 0 2 56 21 1262
2017 Technical 43 22 35 0 0 0 0 65 0 18
2017 Administrative Support 37 29 19 7 6 0 1 67 14 520
2017 Operational 16 25 25 17 17 0 0 41 34 4628
2017 Other 39 28 18 8 4 0 2 69 12 255

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 26 25 14 9 0 0 52 23 122
2017 Scientific and Professional 20 31 27 14 7 0 1 51 21 143
2017 Administration and Foreign Services 20 32 23 13 9 1 2 53 23 1261
2017 Technical 32 30 27 11 0 0 0 63 11 18
2017 Administrative Support 30 31 20 10 5 1 3 63 16 518
2017 Operational 14 27 26 18 14 1 1 41 33 4633
2017 Other 49 26 12 6 3 0 4 79 9 254

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 20 32 22 16 0 0 30 38 122
2017 Scientific and Professional 16 27 23 20 13 0 1 43 34 143
2017 Administration and Foreign Services 14 25 28 18 13 0 2 39 32 1260
2017 Technical 16 46 16 16 5 0 0 62 22 18
2017 Administrative Support 30 28 24 10 5 0 3 60 16 518
2017 Operational 12 25 24 20 17 1 1 38 38 4633
2017 Other 48 26 15 6 2 0 3 76 8 254

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 20 32 25 12 9 0 1 53 22 122
2017 Scientific and Professional 23 23 23 14 15 1 1 47 29 143
2017 Administration and Foreign Services 20 27 23 17 10 0 2 48 28 1263
2017 Technical 32 41 11 5 11 0 0 73 16 18
2017 Administrative Support 35 29 18 8 6 1 3 66 15 518
2017 Operational 18 27 22 17 15 1 1 45 32 4639
2017 Other 48 22 17 6 5 0 2 72 11 254

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 31 27 11 9 0 0 53 20 122
2017 Scientific and Professional 32 31 16 13 8 0 1 63 21 143
2017 Administration and Foreign Services 25 28 22 13 8 1 3 55 22 1261
2017 Technical 32 32 25 5 5 0 0 64 11 18
2017 Administrative Support 35 32 16 7 4 0 4 71 12 515
2017 Operational 19 28 23 16 12 1 1 48 28 4628
2017 Other 53 23 13 5 3 1 2 79 8 255

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 22 11 2 2 0 1 86 3 125
2017 Scientific and Professional 53 24 12 5 5 0 1 78 10 143
2017 Administration and Foreign Services 50 23 13 6 4 0 4 76 10 1275
2017 Technical 38 27 11 11 9 0 5 68 21 18
2017 Administrative Support 48 24 12 7 6 0 3 75 13 522
2017 Operational 37 28 18 9 6 0 1 66 16 4650
2017 Other 69 20 6 3 1 0 2 90 4 255

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 12 7 3 5 0 1 85 8 124
2017 Scientific and Professional 70 15 3 5 4 0 3 88 9 143
2017 Administration and Foreign Services 65 13 9 3 4 1 5 83 8 1269
2017 Technical 84 5 0 5 0 5 0 94 6 18
2017 Administrative Support 64 14 7 5 5 1 4 82 10 523
2017 Operational 53 20 10 7 7 1 2 75 14 4646
2017 Other 79 12 3 2 1 1 2 94 3 255

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 26 8 3 3 0 1 85 7 125
2017 Scientific and Professional 55 23 11 7 3 0 2 79 9 143
2017 Administration and Foreign Services 52 26 11 5 3 1 3 81 8 1272
2017 Technical 48 30 16 5 0 0 0 78 5 18
2017 Administrative Support 46 30 11 6 4 1 2 78 11 525
2017 Operational 41 33 14 6 4 0 1 76 10 4647
2017 Other 63 23 8 4 1 0 2 87 5 254

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 21 11 7 4 0 1 78 11 125
2017 Scientific and Professional 56 17 13 4 7 0 3 76 11 143
2017 Administration and Foreign Services 54 21 10 6 5 1 3 78 11 1273
2017 Technical 65 27 9 0 0 0 0 91 0 18
2017 Administrative Support 56 19 10 6 5 2 2 78 11 524
2017 Operational 40 25 14 10 9 0 1 66 20 4642
2017 Other 74 16 4 3 2 0 2 92 4 254

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 39 14 5 3 0 1 77 9 125
2017 Scientific and Professional 57 11 3 4 1 1 23 89 7 143
2017 Administration and Foreign Services 52 11 5 2 2 1 27 88 5 1273
2017 Technical 59 11 0 0 0 0 30 100 0 18
2017 Administrative Support 52 7 3 2 0 0 34 92 4 523
2017 Operational 46 12 6 3 2 0 32 85 6 4642
2017 Other 72 5 2 1 0 0 20 97 2 251

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 26 5 1 0 0 1 94 1 124
2017 Scientific and Professional 68 15 8 1 0 0 7 90 1 143
2017 Administration and Foreign Services 67 15 4 2 1 1 10 92 3 1260
2017 Technical 71 17 6 0 0 0 6 94 0 17
2017 Administrative Support 64 14 5 3 2 1 12 89 5 522
2017 Operational 49 26 12 5 3 0 5 80 8 4623
2017 Other 68 18 8 1 1 0 4 89 3 253

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 85 4 7 2 2 0 1 90 3 124
2017 Scientific and Professional 66 15 7 4 3 0 4 85 8 143
2017 Administration and Foreign Services 62 19 7 3 3 1 5 86 7 1275
2017 Technical 65 16 19 0 0 0 0 81 0 18
2017 Administrative Support 61 17 7 5 3 1 5 84 9 524
2017 Operational 63 19 7 3 3 1 4 87 6 4648
2017 Other 54 18 6 7 8 0 5 77 17 255

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 29 5 3 0 0 1 92 3 125
2017 Scientific and Professional 54 26 14 2 2 1 2 82 4 143
2017 Administration and Foreign Services 50 28 12 4 2 0 4 81 6 1273
2017 Technical 64 25 5 0 0 0 5 94 0 18
2017 Administrative Support 47 28 13 4 3 0 4 78 8 525
2017 Operational 44 32 13 5 3 0 3 79 8 4636
2017 Other 64 24 4 4 2 0 3 91 5 254

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 15 45 24 10 0 0 20 34 125
2017 Scientific and Professional 9 31 38 13 9 0 0 40 22 143
2017 Administration and Foreign Services 9 27 38 16 9 0 1 36 25 1274
2017 Technical 16 41 43 0 0 0 0 57 0 18
2017 Administrative Support 16 33 34 10 5 0 1 50 16 527
2017 Operational 7 25 40 18 10 0 0 32 28 4653
2017 Other 25 47 21 4 0 1 0 74 4 255

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 27 44 14 4 0 0 18 38 124
2017 Scientific and Professional 8 22 38 19 13 0 0 32 31 143
2017 Administration and Foreign Services 12 23 39 18 7 0 1 25 36 1274
2017 Technical 0 16 43 20 22 0 0 41 16 18
2017 Administrative Support 8 20 37 21 13 0 1 35 28 525
2017 Operational 13 24 38 17 6 0 0 24 37 4643
2017 Other 3 8 38 27 23 0 1 50 12 252
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 25 12 4 5 3 1 51 49 125
2017 Scientific and Professional 27 26 20 11 10 5 1 29 71 143
2017 Administration and Foreign Services 41 24 16 7 8 4 1 43 57 1274
2017 Technical 79 11 5 0 0 5 0 83 17 18
2017 Administrative Support 45 19 13 7 6 9 2 51 49 527
2017 Operational 36 29 16 6 6 7 1 38 62 4654
2017 Other 26 18 20 13 10 10 2 30 70 255

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 2 58
2017 Scientific and Professional 15 96
2017 Administration and Foreign Services 15 677
2017 Administrative Support 29 231
2017 Operational 16 2637
2017 Other 59 155

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 13 58
2017 Scientific and Professional 32 96
2017 Administration and Foreign Services 26 677
2017 Administrative Support 29 231
2017 Operational 27 2637
2017 Other 51 155

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 7 58
2017 Scientific and Professional 14 96
2017 Administration and Foreign Services 14 677
2017 Administrative Support 24 231
2017 Operational 24 2637
2017 Other 32 155

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 57 58
2017 Scientific and Professional 57 96
2017 Administration and Foreign Services 55 677
2017 Administrative Support 32 231
2017 Operational 57 2637
2017 Other 34 155

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 2 58
2017 Scientific and Professional 13 96
2017 Administration and Foreign Services 4 677
2017 Administrative Support 5 231
2017 Operational 6 2637
2017 Other 4 155

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 40 58
2017 Scientific and Professional 34 96
2017 Administration and Foreign Services 40 677
2017 Administrative Support 36 231
2017 Operational 27 2637
2017 Other 17 155

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 24 54 14 2 2 5 55
2017 Scientific and Professional 5 53 19 10 4 8 96
2017 Administration and Foreign Services 9 54 17 9 2 9 660
2017 Administrative Support 12 55 16 8 4 6 218
2017 Operational 9 59 15 7 3 7 2571
2017 Other 13 60 16 5 1 6 155

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 28 23 4 22 5 8 44 30 58
2017 Scientific and Professional 8 14 17 24 29 2 5 24 58 95
2017 Administration and Foreign Services 12 20 16 15 26 1 9 36 46 685
2017 Administrative Support 14 26 17 14 18 2 10 45 35 233
2017 Operational 7 22 19 15 25 2 10 32 46 2662
2017 Other 29 22 11 17 10 4 7 57 31 156

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 15 21 7 22 7 22 30 40 58
2017 Scientific and Professional 3 7 14 26 33 3 12 12 71 96
2017 Administration and Foreign Services 4 10 15 12 29 5 25 20 58 683
2017 Administrative Support 10 17 16 14 24 3 17 34 46 232
2017 Operational 4 15 19 14 25 4 19 25 50 2656
2017 Other 14 18 13 15 20 8 12 40 43 155
Report a problem or mistake on this page
Date modified: