2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	42	15	9	7	0	0	68	16	453
2017	AS-01	21	46	20	9	5	0	0	66	14	96
2017	AS-02	23	38	12	11	15	0	0	61	26	135
2017	AS-03	23	41	19	9	8	0	0	64	17	81
2017	AS-04	34	47	16	3	0	0	0	81	3	32
2017	AS-05	35	45	9	10	2	0	0	79	11	65
2017	AS-06	39	41	12	4	0	4	0	83	4	25
2017	AS-07	28	63	9	0	0	0	0	91	0	11
2014	AS	27	44	13	10	6	0	0	71	16	611
2014	AS-01	26	40	15	11	7	1	0	67	19	150
2014	AS-02	27	43	15	9	6	0	0	70	15	182
2014	AS-03	24	47	14	10	5	0	0	70	15	110
2014	AS-04	19	54	10	11	6	0	0	73	17	48
2014	AS-05	29	46	12	10	4	0	0	74	14	70
2014	AS-06	40	45	5	8	3	0	0	84	10	38
2011	AS	37	38	12	8	6	0	0	75	13	684
2011	AS-01	31	35	18	9	7	0	0	66	16	178
2011	AS-02	38	40	9	8	5	0	0	78	13	222
2011	AS-03	36	42	9	7	6	0	0	78	13	107
2011	AS-04	33	39	22	4	2	0	0	72	6	54
2011	AS-05	42	41	5	7	1	1	1	86	8	73
2011	AS-06	43	26	6	11	14	0	0	69	26	35
2011	AS-07	60	27	13	0	0	0	0	87	0	15
2008	AS	42	39	10	5	4	0	0	81	9	593
2008	AS-01	36	40	14	5	4	1	0	77	10	146
2008	AS-02	45	38	9	4	3	1	0	84	7	181
2008	AS-03	38	44	8	5	5	0	0	82	11	93
2008	AS-04	38	38	11	8	5	0	0	76	13	63
2008	AS-05	51	35	10	3	2	0	0	86	5	63
2008	AS-06	53	27	13	7	0	0	0	80	7	30

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	33	16	13	12	59	25	453
2017	AS-01	23	38	15	14	10	60	24	96
2017	AS-02	25	28	20	11	16	53	27	135
2017	AS-03	25	34	11	17	13	58	31	81
2017	AS-04	40	29	16	12	3	69	16	32
2017	AS-05	34	36	12	5	12	70	18	65
2017	AS-06	20	33	12	24	11	53	35	25
2017	AS-07	9	53	9	19	9	63	28	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	34	12	5	2	0	0	82	7	451
2017	AS-01	40	40	16	4	0	0	0	80	4	94
2017	AS-02	44	34	12	7	4	0	0	78	10	135
2017	AS-03	49	30	11	8	1	0	0	80	9	82
2017	AS-04	65	22	12	0	0	0	0	88	0	32
2017	AS-05	51	34	8	5	2	0	0	85	6	64
2017	AS-06	51	41	8	0	0	0	0	92	0	25
2017	AS-07	55	45	0	0	0	0	0	100	0	11
2014	AS	60	29	6	3	2	0	0	89	4	611
2014	AS-01	56	31	8	2	3	1	0	87	5	150
2014	AS-02	60	31	4	2	2	0	1	92	4	182
2014	AS-03	60	28	6	5	1	0	0	88	5	110
2014	AS-04	60	27	6	4	2	0	0	88	6	48
2014	AS-05	61	27	9	1	1	0	0	89	3	70
2014	AS-06	73	19	5	3	0	0	0	92	3	38
2011	AS	59	29	8	3	1	0	0	88	4	683
2011	AS-01	49	34	12	3	2	0	0	83	5	177
2011	AS-02	64	25	7	3	1	0	0	89	4	222
2011	AS-03	61	28	7	3	1	0	0	89	4	107
2011	AS-04	57	30	9	2	2	0	0	87	4	54
2011	AS-05	67	27	5	0	0	0	0	95	0	73
2011	AS-06	66	29	0	6	0	0	0	94	6	35
2011	AS-07	73	27	0	0	0	0	0	100	0	15

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	38	14	7	6	0	0	73	13	451
2017	AS-01	33	37	20	6	5	0	0	69	11	95
2017	AS-02	28	39	14	9	9	1	0	68	18	135
2017	AS-03	33	38	11	10	7	1	0	72	17	82
2017	AS-04	44	46	6	3	0	0	0	90	3	31
2017	AS-05	45	36	11	3	5	0	0	81	8	64
2017	AS-06	51	24	20	0	4	0	0	76	4	25
2017	AS-07	27	61	11	0	0	0	0	89	0	11
2014	AS	40	39	11	6	4	0	0	79	10	610
2014	AS-01	38	39	11	7	4	1	0	78	11	150
2014	AS-02	38	40	10	6	5	0	0	79	11	181
2014	AS-03	38	41	13	5	3	0	0	79	8	110
2014	AS-04	42	31	13	6	8	0	0	73	15	48
2014	AS-05	41	34	14	6	4	0	0	76	10	70
2014	AS-06	56	31	8	3	3	0	0	87	5	38
2011	AS	43	38	9	7	3	0	0	81	10	684
2011	AS-01	39	38	11	10	3	0	0	76	13	178
2011	AS-02	45	34	9	8	2	0	1	81	10	222
2011	AS-03	36	46	9	6	4	0	0	81	9	107
2011	AS-04	39	44	13	2	2	0	0	83	4	54
2011	AS-05	51	42	3	3	0	0	1	94	3	73
2011	AS-06	51	26	9	6	9	0	0	77	14	35
2011	AS-07	60	33	0	7	0	0	0	93	7	15
2008	AS	48	39	7	3	3	0	0	87	6	599
2008	AS-01	44	38	10	4	4	0	0	82	8	147
2008	AS-02	53	36	5	3	3	0	0	89	6	184
2008	AS-03	44	47	5	0	4	0	0	90	4	94
2008	AS-04	43	38	11	6	2	0	0	81	8	63
2008	AS-05	52	41	3	5	0	0	0	92	5	64
2008	AS-06	60	33	7	0	0	0	0	93	0	30

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	29	23	14	11	0	1	51	25	453
2017	AS-01	20	38	24	10	7	1	0	59	17	96
2017	AS-02	24	31	18	16	9	0	1	57	25	135
2017	AS-03	27	20	23	17	12	1	0	47	29	82
2017	AS-04	25	25	25	12	12	0	0	50	24	32
2017	AS-05	18	31	19	16	16	0	0	50	31	64
2017	AS-06	8	24	37	8	23	0	0	32	31	25
2017	AS-07	18	9	28	36	9	0	0	27	45	11
2014	AS	24	35	17	13	11	1	0	60	23	611
2014	AS-01	26	38	11	13	11	1	0	65	25	150
2014	AS-02	27	37	14	13	7	2	0	66	20	182
2014	AS-03	24	34	19	12	12	0	0	57	24	110
2014	AS-04	12	36	23	15	14	0	0	48	29	48
2014	AS-05	19	26	33	10	13	0	0	44	23	70
2014	AS-06	29	29	13	16	13	0	0	58	29	38
2011	AS	26	36	20	10	7	1	0	63	18	681
2011	AS-01	28	32	23	11	6	1	0	60	17	176
2011	AS-02	25	35	22	7	8	2	1	62	15	221
2011	AS-03	21	46	16	9	7	1	0	67	17	107
2011	AS-04	20	37	22	15	4	0	2	58	19	54
2011	AS-05	26	42	14	11	5	1	0	69	17	73
2011	AS-06	31	23	9	20	17	0	0	54	37	35
2011	AS-07	40	27	13	13	7	0	0	67	20	15

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	33	20	15	9	0	55	25	452
2017	AS-01	21	41	18	13	6	0	62	19	96
2017	AS-02	25	33	20	13	8	1	58	22	135
2017	AS-03	27	21	21	19	12	0	48	31	82
2017	AS-04	19	32	25	16	9	0	50	24	32
2017	AS-05	19	38	18	11	14	0	57	25	63
2017	AS-06	15	33	12	29	11	0	48	40	25
2017	AS-07	18	26	19	28	9	0	44	38	11
2014	AS	24	37	18	11	10	0	61	21	611
2014	AS-01	22	43	14	10	11	0	65	20	150
2014	AS-02	30	37	14	12	7	1	67	18	182
2014	AS-03	24	31	22	9	13	1	56	22	110
2014	AS-04	10	36	29	13	12	0	46	25	48
2014	AS-05	20	33	23	11	13	0	53	24	70
2014	AS-06	29	35	16	13	8	0	63	21	38
2011	AS	25	40	17	11	6	0	65	17	677
2011	AS-01	26	37	20	10	7	1	63	17	176
2011	AS-02	25	43	18	8	5	0	68	13	220
2011	AS-03	24	40	14	14	8	0	63	23	106
2011	AS-04	17	48	13	19	4	0	65	22	54
2011	AS-05	26	42	22	7	3	0	68	10	73
2011	AS-06	30	24	12	18	15	0	55	33	33
2011	AS-07	27	53	7	13	0	0	80	13	15
2008	AS	33	38	14	11	4	0	71	15	599
2008	AS-01	37	35	13	8	5	1	73	14	146
2008	AS-02	38	36	14	10	2	0	73	13	184
2008	AS-03	28	42	13	13	4	0	71	17	95
2008	AS-04	21	37	22	14	6	0	57	21	63
2008	AS-05	30	45	8	16	2	0	75	17	64
2008	AS-06	37	37	20	0	7	0	73	7	30

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	24	18	16	16	3	1	48	34	453
2017	AS-01	24	25	21	17	11	2	0	50	29	96
2017	AS-02	19	27	15	15	16	6	1	49	34	135
2017	AS-03	26	18	15	19	20	1	1	45	40	82
2017	AS-04	25	31	19	16	3	3	3	60	20	32
2017	AS-05	22	22	21	13	20	3	0	45	34	64
2017	AS-06	15	25	16	12	31	0	0	41	43	25
2017	AS-07	18	19	18	28	9	7	0	40	41	11
2014	AS	23	27	19	13	14	4	1	52	28	611
2014	AS-01	23	28	21	12	12	4	0	53	25	150
2014	AS-02	28	28	18	13	7	5	1	59	22	182
2014	AS-03	23	22	18	14	18	5	0	47	34	110
2014	AS-04	12	23	19	15	26	0	4	37	44	48
2014	AS-05	20	27	20	13	20	0	0	47	33	70
2014	AS-06	30	21	18	18	13	0	0	50	31	38
2011	AS	26	28	16	15	11	5	0	56	27	683
2011	AS-01	30	24	17	14	11	5	0	56	26	177
2011	AS-02	25	30	14	14	9	8	0	60	25	222
2011	AS-03	26	31	14	14	11	4	0	59	26	107
2011	AS-04	11	33	19	22	9	6	0	47	33	54
2011	AS-05	29	23	18	15	12	3	0	54	28	73
2011	AS-06	23	23	20	14	17	0	3	47	32	35
2011	AS-07	33	27	20	13	7	0	0	60	20	15
2008	AS	31	30	15	11	8	5	0	64	20	599
2008	AS-01	35	27	14	9	11	4	0	65	21	146
2008	AS-02	35	27	11	14	6	6	0	66	21	184
2008	AS-03	25	33	17	9	9	5	1	62	20	95
2008	AS-04	21	32	25	10	8	5	0	55	18	63
2008	AS-05	34	33	14	16	3	0	0	67	19	64
2008	AS-06	33	43	10	3	7	3	0	79	10	30

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	31	12	8	5	2	1	75	13	454
2017	AS-01	40	37	13	6	4	0	0	77	10	96
2017	AS-02	41	29	12	9	5	3	2	74	14	135
2017	AS-03	45	33	9	9	2	2	0	80	11	82
2017	AS-04	56	25	6	3	6	4	0	84	10	32
2017	AS-05	43	26	16	8	8	0	0	69	15	65
2017	AS-06	24	37	16	19	4	0	0	61	23	25
2017	AS-07	34	56	0	9	0	0	0	91	9	11
2014	AS	43	31	12	7	5	2	1	76	12	611
2014	AS-01	43	34	11	5	4	2	1	80	9	150
2014	AS-02	44	33	11	5	5	2	0	79	10	182
2014	AS-03	38	29	14	12	4	2	2	70	16	110
2014	AS-04	48	21	10	0	12	4	4	75	14	48
2014	AS-05	38	31	11	12	4	3	0	72	16	70
2014	AS-06	50	24	21	3	0	0	3	75	3	38
2011	AS	42	30	11	8	5	3	1	75	14	681
2011	AS-01	47	27	14	5	3	4	0	78	8	177
2011	AS-02	40	33	12	7	4	4	1	76	11	222
2011	AS-03	37	34	6	15	8	1	0	71	23	106
2011	AS-04	44	24	19	7	6	0	0	69	13	54
2011	AS-05	40	31	11	10	7	0	1	72	17	72
2011	AS-06	43	31	6	9	9	3	0	76	18	35
2011	AS-07	47	20	13	13	0	7	0	71	14	15
2008	AS	44	30	10	8	6	3	0	76	14	598
2008	AS-01	50	27	12	6	3	3	0	78	10	147
2008	AS-02	45	27	12	9	3	3	1	75	12	183
2008	AS-03	45	32	5	9	9	1	0	77	17	94
2008	AS-04	33	35	8	6	14	2	2	70	21	63
2008	AS-05	38	36	11	6	5	5	0	77	11	64
2008	AS-06	53	23	3	10	7	3	0	79	17	30

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	33	11	9	6	1	1	73	15	454
2017	AS-01	34	41	11	7	7	0	0	75	14	96
2017	AS-02	37	34	10	10	5	2	2	74	15	135
2017	AS-03	47	26	10	14	4	0	0	72	18	82
2017	AS-04	50	22	10	9	6	3	0	74	16	32
2017	AS-05	40	37	12	5	6	0	0	77	11	65
2017	AS-06	28	25	24	8	15	0	0	53	23	25
2017	AS-07	27	45	11	17	0	0	0	72	17	11
2014	AS	43	31	12	8	5	0	1	75	13	611
2014	AS-01	42	33	10	8	6	0	0	76	14	150
2014	AS-02	44	33	10	8	4	1	0	78	12	182
2014	AS-03	39	26	19	12	4	0	0	66	15	110
2014	AS-04	48	24	6	4	10	0	7	78	16	48
2014	AS-05	41	32	16	4	7	0	0	73	11	70
2014	AS-06	50	29	10	11	0	0	0	79	11	38
2011	AS	40	35	9	10	5	1	0	76	16	680
2011	AS-01	38	37	9	11	3	1	1	76	15	175
2011	AS-02	38	36	10	9	5	1	1	76	14	221
2011	AS-03	41	31	7	13	7	1	0	73	20	107
2011	AS-04	43	39	6	6	7	0	0	81	13	54
2011	AS-05	44	30	11	12	3	0	0	74	15	73
2011	AS-06	43	29	6	14	9	0	0	71	23	35
2011	AS-07	40	47	0	13	0	0	0	87	13	15
2008	AS	42	31	10	10	6	0	0	74	16	598
2008	AS-01	43	31	12	9	4	1	1	75	13	147
2008	AS-02	48	26	10	13	2	1	0	75	15	183
2008	AS-03	36	35	9	9	12	0	0	71	20	94
2008	AS-04	25	38	11	13	11	0	2	65	24	63
2008	AS-05	44	34	9	11	2	0	0	78	13	64
2008	AS-06	60	20	7	3	10	0	0	80	13	30

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	29	11	6	5	0	0	77	11	452
2017	AS-01	44	36	9	7	3	1	0	81	10	95
2017	AS-02	47	30	10	7	7	0	0	77	14	135
2017	AS-03	50	25	15	10	1	0	0	74	11	81
2017	AS-04	71	17	6	3	3	0	0	88	6	32
2017	AS-05	52	28	9	2	8	2	0	81	10	65
2017	AS-06	32	33	20	4	11	0	0	65	15	25
2017	AS-07	35	35	30	0	0	0	0	70	0	11
2014	AS	53	25	10	6	5	0	0	79	11	611
2014	AS-01	57	23	11	5	4	1	0	80	9	150
2014	AS-02	51	29	10	5	5	0	0	80	10	182
2014	AS-03	48	25	13	8	5	0	0	74	14	110
2014	AS-04	55	20	8	4	8	2	2	78	13	48
2014	AS-05	53	23	7	9	7	1	0	77	16	70
2014	AS-06	58	27	10	3	3	0	0	84	5	38

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	31	20	12	10	6	1	55	24	454
2017	AS-01	24	26	26	9	6	8	1	55	17	96
2017	AS-02	21	32	16	11	10	9	2	59	23	135
2017	AS-03	16	29	20	16	12	7	0	49	30	82
2017	AS-04	19	35	22	12	9	3	0	55	22	32
2017	AS-05	26	30	12	16	13	3	0	58	29	65
2017	AS-06	11	37	24	8	20	0	0	48	28	25
2017	AS-07	17	53	9	9	11	0	0	70	21	11
2014	AS	23	36	18	9	8	6	0	63	18	611
2014	AS-01	26	40	15	6	9	4	1	69	16	150
2014	AS-02	23	39	18	6	5	9	1	69	12	182
2014	AS-03	19	36	20	12	10	3	0	57	23	110
2014	AS-04	21	25	19	12	8	14	0	54	24	48
2014	AS-05	21	31	22	14	10	1	0	53	25	70
2014	AS-06	23	40	8	13	10	3	3	67	25	38
2011	AS	25	31	18	13	8	6	0	59	22	682
2011	AS-01	25	34	19	10	7	5	0	63	18	177
2011	AS-02	21	30	21	13	6	8	0	56	21	221
2011	AS-03	23	33	12	15	12	5	0	59	28	107
2011	AS-04	22	22	22	11	9	11	2	51	23	54
2011	AS-05	29	29	16	18	5	3	0	59	24	73
2011	AS-06	31	31	11	11	14	0	0	63	26	35
2011	AS-07	53	27	7	7	7	0	0	80	13	15

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	28	20	19	15	4	0	44	35	454
2017	AS-01	18	32	23	16	8	3	0	52	25	96
2017	AS-02	15	28	15	18	18	7	0	45	38	135
2017	AS-03	15	22	24	18	17	4	0	38	37	82
2017	AS-04	9	22	32	16	15	6	0	33	33	32
2017	AS-05	18	28	12	25	17	0	0	46	42	65
2017	AS-06	12	32	12	20	20	4	0	46	42	25
2017	AS-07	7	44	28	11	9	0	0	51	21	11
2014	AS	19	34	21	14	11	2	0	54	26	611
2014	AS-01	25	38	16	10	11	1	0	63	21	150
2014	AS-02	19	32	25	10	9	4	1	53	20	182
2014	AS-03	17	28	22	18	14	0	0	45	33	110
2014	AS-04	9	29	21	23	14	4	0	40	38	48
2014	AS-05	19	33	19	17	13	0	0	51	30	70
2014	AS-06	10	47	18	19	5	0	0	58	24	38
2011	AS	20	33	20	15	9	3	1	54	25	678
2011	AS-01	19	37	16	14	9	5	1	59	24	175
2011	AS-02	17	30	26	14	9	3	1	49	24	219
2011	AS-03	20	35	19	14	13	0	0	54	27	107
2011	AS-04	19	30	24	15	6	7	0	52	22	54
2011	AS-05	22	32	19	16	11	0	0	53	27	73
2011	AS-06	26	34	14	20	6	0	0	60	26	35
2011	AS-07	40	27	13	7	13	0	0	67	20	15
2008	AS	25	37	17	11	7	3	0	64	18	599
2008	AS-01	34	29	16	10	4	6	1	68	15	146
2008	AS-02	24	45	16	9	3	2	0	71	13	184
2008	AS-03	19	41	19	12	7	2	0	61	19	95
2008	AS-04	14	33	11	24	16	2	0	48	40	63
2008	AS-05	19	34	27	11	8	2	0	54	19	64
2008	AS-06	33	37	17	3	7	3	0	72	10	30

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	24	22	20	16	6	0	38	39	454
2017	AS-01	15	27	31	13	7	6	0	45	21	96
2017	AS-02	13	22	18	19	20	10	0	38	43	135
2017	AS-03	11	22	17	28	15	6	1	36	46	82
2017	AS-04	6	22	29	12	24	6	0	30	39	32
2017	AS-05	9	30	15	23	19	3	0	41	43	65
2017	AS-06	12	20	12	33	20	4	0	33	54	25
2017	AS-07	7	9	64	8	11	0	0	17	19	11
2014	AS	15	29	21	18	13	4	0	45	33	611
2014	AS-01	19	33	15	18	10	4	1	54	30	150
2014	AS-02	16	28	21	12	15	7	1	48	29	182
2014	AS-03	14	22	28	24	11	2	0	36	35	110
2014	AS-04	9	27	21	21	20	2	0	37	42	48
2014	AS-05	10	29	22	20	17	3	0	40	38	70
2014	AS-06	5	37	29	24	5	0	0	42	29	38
2011	AS	12	33	20	19	9	7	1	49	29	681
2011	AS-01	18	31	20	17	8	6	0	51	27	177
2011	AS-02	10	34	23	11	9	11	1	51	23	221
2011	AS-03	11	35	15	22	11	6	0	49	35	106
2011	AS-04	9	30	20	26	6	7	2	43	35	54
2011	AS-05	8	34	18	26	11	3	0	44	38	73
2011	AS-06	9	40	11	34	3	3	0	50	38	35
2011	AS-07	7	33	33	20	0	7	0	43	21	15
2008	AS	12	37	20	19	7	5	0	52	27	597
2008	AS-01	16	41	21	12	6	5	0	59	19	145
2008	AS-02	12	36	22	15	7	8	0	52	24	184
2008	AS-03	12	36	19	23	6	3	0	49	31	94
2008	AS-04	6	32	13	35	13	2	0	39	48	63
2008	AS-05	6	42	19	23	6	3	0	50	31	64
2008	AS-06	13	40	27	7	7	7	0	57	14	30

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	20	21	18	20	5	0	37	40	454
2017	AS-01	19	21	28	15	14	2	0	41	30	96
2017	AS-02	16	18	16	19	23	9	0	37	46	135
2017	AS-03	14	20	15	24	22	6	0	36	48	82
2017	AS-04	6	19	35	12	21	6	0	27	36	32
2017	AS-05	17	23	21	16	22	2	0	40	38	65
2017	AS-06	12	20	20	20	28	0	0	32	48	25
2017	AS-07	0	35	37	8	11	9	0	39	21	11
2014	AS	16	27	19	13	17	8	0	46	33	611
2014	AS-01	21	28	20	11	13	7	0	52	26	150
2014	AS-02	16	26	16	13	15	12	1	49	32	182
2014	AS-03	14	24	20	17	23	2	0	39	41	110
2014	AS-04	2	29	21	19	18	10	0	35	41	48
2014	AS-05	17	30	23	6	21	3	0	48	28	70
2014	AS-06	8	32	23	8	18	10	0	44	30	38
2011	AS	14	31	21	14	11	8	0	50	27	683
2011	AS-01	17	29	25	11	12	5	0	49	24	178
2011	AS-02	14	28	22	14	9	13	0	48	27	222
2011	AS-03	16	33	21	10	13	7	0	53	25	106
2011	AS-04	6	37	17	20	9	11	0	48	33	54
2011	AS-05	16	26	21	19	12	5	0	45	33	73
2011	AS-06	9	40	9	20	14	9	0	53	38	35
2011	AS-07	13	53	13	13	7	0	0	67	20	15
2008	AS	14	32	17	18	11	9	0	50	31	599
2008	AS-01	19	29	17	14	9	11	0	55	26	146
2008	AS-02	15	33	18	13	10	10	0	53	26	184
2008	AS-03	13	34	16	17	9	11	1	52	30	95
2008	AS-04	8	25	13	29	19	6	0	36	51	63
2008	AS-05	8	31	20	30	6	5	0	41	38	64
2008	AS-06	17	40	17	10	10	7	0	61	21	30

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	11	28	19	20	18	3	1	40	40	453
2017	AS-01	11	30	24	21	12	2	0	42	34	96
2017	AS-02	13	28	16	20	18	5	0	43	40	135
2017	AS-03	11	24	17	18	24	2	2	37	45	82
2017	AS-04	9	25	29	12	24	0	0	34	37	32
2017	AS-05	11	32	17	19	18	3	0	44	39	65
2017	AS-06	8	21	17	34	19	0	0	30	53	24
2017	AS-07	0	35	28	17	21	0	0	35	37	11
2014	AS	13	34	17	19	15	3	0	48	35	610
2014	AS-01	15	35	17	15	15	3	0	52	31	149
2014	AS-02	15	32	16	18	14	4	1	49	33	182
2014	AS-03	11	24	20	26	15	3	0	36	43	110
2014	AS-04	7	31	19	15	24	4	0	40	41	48
2014	AS-05	13	46	7	19	16	0	0	58	34	70
2014	AS-06	5	47	18	16	11	3	0	54	28	38
2011	AS	13	36	18	18	12	3	0	51	31	680
2011	AS-01	20	30	21	12	13	4	0	53	26	178
2011	AS-02	13	35	17	19	11	4	0	51	31	219
2011	AS-03	12	37	20	20	8	3	0	50	29	106
2011	AS-04	7	48	7	19	15	2	2	58	35	54
2011	AS-05	7	37	15	22	16	3	0	45	39	73
2011	AS-06	6	40	11	31	9	3	0	47	41	35
2011	AS-07	0	60	33	7	0	0	0	60	7	15
2008	AS	19	37	17	18	8	1	0	56	27	598
2008	AS-01	23	34	18	15	8	2	0	58	24	146
2008	AS-02	21	34	21	17	6	2	0	56	23	184
2008	AS-03	16	40	12	23	9	0	0	56	33	95
2008	AS-04	13	27	16	25	19	0	0	40	44	63
2008	AS-05	11	52	14	21	2	0	0	63	22	63
2008	AS-06	27	47	3	10	10	3	0	76	21	30

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	35	16	15	10	0	0	59	25	452
2017	AS-01	25	33	17	15	9	0	0	58	24	95
2017	AS-02	22	36	17	12	13	1	0	58	24	135
2017	AS-03	22	32	12	19	15	0	0	55	33	81
2017	AS-04	31	45	12	9	3	0	0	75	12	32
2017	AS-05	29	34	12	20	5	0	0	63	25	65
2017	AS-06	15	41	16	12	15	0	0	57	27	25
2017	AS-07	0	63	19	19	0	0	0	63	19	11
2014	AS	25	36	14	15	10	0	0	61	25	611
2014	AS-01	27	35	14	14	10	0	0	62	24	150
2014	AS-02	25	36	16	13	9	0	1	62	22	182
2014	AS-03	21	39	13	14	13	0	0	60	27	110
2014	AS-04	31	31	11	15	12	0	0	62	27	48
2014	AS-05	23	31	20	16	9	1	0	55	25	70
2014	AS-06	23	42	3	32	0	0	0	66	32	38
2011	AS	26	40	13	12	8	0	0	67	20	682
2011	AS-01	29	41	13	11	6	0	0	70	17	178
2011	AS-02	25	41	13	14	6	0	0	67	20	220
2011	AS-03	23	43	12	11	10	0	0	66	21	107
2011	AS-04	28	43	13	9	7	0	0	70	17	54
2011	AS-05	27	36	14	12	10	1	0	64	22	73
2011	AS-06	26	37	9	6	23	0	0	63	29	35
2011	AS-07	33	20	33	13	0	0	0	53	13	15

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	38	18	13	6	0	63	19	453
2017	AS-01	25	33	22	14	5	0	59	19	96
2017	AS-02	25	37	15	12	10	1	63	22	135
2017	AS-03	24	41	15	16	5	0	64	21	81
2017	AS-04	25	45	15	12	3	0	69	16	32
2017	AS-05	35	38	14	8	5	0	73	13	65
2017	AS-06	21	36	24	16	2	0	57	19	25
2017	AS-07	28	37	9	17	9	0	65	26	11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	11	21	19	17	14	16	2	39	37	452
2017	AS-01	9	21	17	17	13	23	0	38	39	96
2017	AS-02	14	17	22	15	15	14	3	37	36	133
2017	AS-03	10	27	15	14	17	16	1	44	38	82
2017	AS-04	3	31	25	12	6	22	0	44	24	32
2017	AS-05	14	14	23	23	15	9	2	31	43	65
2017	AS-06	16	28	20	12	11	13	0	50	26	25
2017	AS-07	28	25	9	26	11	0	0	53	38	11
2014	AS	11	26	20	16	13	13	2	43	34	610
2014	AS-01	11	23	22	17	15	11	0	38	37	150
2014	AS-02	12	28	21	13	8	15	3	48	26	182
2014	AS-03	10	20	18	17	16	12	5	37	41	109
2014	AS-04	6	27	15	17	15	16	4	42	39	48
2014	AS-05	10	26	17	19	17	11	0	40	40	70
2014	AS-06	8	42	19	13	8	10	0	56	23	38

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	35	13	8	5	0	0	74	13	454
2017	AS-01	37	39	14	5	5	0	0	76	10	96
2017	AS-02	38	37	10	8	5	1	1	77	14	135
2017	AS-03	45	26	17	7	5	0	0	71	12	82
2017	AS-04	46	32	9	9	3	0	0	78	12	32
2017	AS-05	41	34	11	8	6	0	0	75	14	65
2017	AS-06	24	37	16	19	4	0	0	61	23	25
2017	AS-07	42	47	11	0	0	0	0	89	0	11
2014	AS	43	31	12	8	6	0	1	75	14	611
2014	AS-01	44	28	15	9	4	0	1	72	13	150
2014	AS-02	43	35	10	5	7	1	0	78	12	182
2014	AS-03	39	34	12	11	5	0	0	73	15	110
2014	AS-04	47	19	12	6	13	0	2	68	19	48
2014	AS-05	40	34	9	6	7	1	3	77	13	70
2014	AS-06	44	29	16	11	0	0	0	73	11	38
2011	AS	37	36	13	9	4	1	0	74	14	682
2011	AS-01	38	34	15	8	5	1	0	73	13	177
2011	AS-02	34	36	15	10	3	1	1	71	13	221
2011	AS-03	39	35	8	10	7	0	0	74	18	107
2011	AS-04	43	41	7	4	6	0	0	83	9	54
2011	AS-05	36	40	10	12	1	1	0	76	14	73
2011	AS-06	37	29	11	14	6	3	0	68	21	35
2011	AS-07	40	33	13	7	0	7	0	79	7	15
2008	AS	39	32	11	10	8	0	0	71	18	597
2008	AS-01	44	31	9	9	6	0	1	76	15	147
2008	AS-02	41	28	15	9	6	1	0	70	15	183
2008	AS-03	36	37	7	11	9	0	0	73	19	94
2008	AS-04	29	30	13	16	13	0	0	59	29	63
2008	AS-05	38	43	5	11	3	0	0	81	14	63
2008	AS-06	40	27	13	13	7	0	0	67	20	30

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	37	23	12	5	3	3	57	18	65
2017	AS-03	18	55	9	9	0	9	0	80	10	11
2017	AS-05	19	33	24	19	0	0	4	54	20	21
2017	AS-06	22	28	22	4	15	0	7	55	21	14
2014	AS	32	32	15	12	3	2	3	67	16	97
2014	AS-02	8	23	54	8	0	8	0	33	8	13
2014	AS-03	33	33	0	27	0	0	7	71	29	15
2014	AS-05	37	33	15	4	7	0	4	73	12	27
2014	AS-06	46	30	8	8	0	4	4	82	9	24

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	34	17	14	7	2	1	60	22	454
2017	AS-01	24	34	17	13	6	4	1	62	20	96
2017	AS-02	24	34	19	12	7	2	1	61	20	135
2017	AS-03	19	36	17	13	10	2	2	58	24	82
2017	AS-04	32	32	9	19	3	3	3	67	23	32
2017	AS-05	27	37	14	14	8	0	0	64	22	65
2017	AS-06	20	20	33	16	6	4	0	42	24	25
2017	AS-07	0	52	27	21	0	0	0	52	21	11
2014	AS	22	42	13	14	6	2	1	66	21	611
2014	AS-01	22	40	13	14	7	5	0	65	22	150
2014	AS-02	24	47	9	12	6	1	2	73	18	182
2014	AS-03	18	35	20	16	9	1	1	54	26	110
2014	AS-04	15	50	8	19	4	2	2	68	24	48
2014	AS-05	19	44	19	13	6	0	0	63	19	70
2014	AS-06	32	40	10	13	5	0	0	71	18	38
2011	AS	27	37	13	14	6	3	1	67	20	682
2011	AS-01	26	34	17	12	6	3	1	63	19	177
2011	AS-02	24	40	13	14	5	3	1	66	20	222
2011	AS-03	25	42	12	12	6	1	1	69	18	106
2011	AS-04	26	39	9	15	6	6	0	69	22	54
2011	AS-05	32	34	10	19	4	1	0	67	24	73
2011	AS-06	40	26	6	14	11	3	0	68	26	35
2011	AS-07	53	33	7	7	0	0	0	87	7	15
2008	AS	28	37	14	12	7	2	1	67	19	599
2008	AS-01	31	36	12	10	6	3	1	70	17	146
2008	AS-02	30	35	16	13	4	1	2	67	17	184
2008	AS-03	17	39	17	12	14	2	0	57	26	95
2008	AS-04	25	40	8	11	16	0	0	65	27	63
2008	AS-05	33	34	13	17	2	2	0	68	19	64
2008	AS-06	33	47	10	7	3	0	0	80	10	30

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	28	17	15	11	7	1	53	28	452
2017	AS-01	21	28	18	17	9	7	0	53	28	95
2017	AS-02	22	27	18	14	10	8	1	55	26	134
2017	AS-03	21	24	18	11	17	6	2	49	31	82
2017	AS-04	27	25	19	6	9	13	0	61	18	32
2017	AS-05	17	35	18	15	9	6	0	55	26	65
2017	AS-06	28	20	8	29	6	4	4	52	39	25
2017	AS-07	26	35	9	30	0	0	0	61	30	11
2014	AS	24	31	16	13	9	6	1	59	23	611
2014	AS-01	19	36	17	15	7	6	1	58	24	150
2014	AS-02	25	35	14	8	10	7	2	65	20	182
2014	AS-03	24	21	19	24	7	4	1	48	32	110
2014	AS-04	17	31	17	8	12	14	0	56	24	48
2014	AS-05	29	26	19	16	7	4	0	57	24	70
2014	AS-06	34	44	8	5	8	0	0	79	13	38
2011	AS	31	27	13	13	10	5	1	62	24	683
2011	AS-01	30	25	15	13	10	7	1	59	24	178
2011	AS-02	25	28	13	14	11	8	1	59	27	222
2011	AS-03	31	30	13	14	10	1	1	62	25	107
2011	AS-04	34	28	17	8	8	6	0	66	16	53
2011	AS-05	38	23	10	18	8	3	0	63	27	73
2011	AS-06	46	26	3	9	11	3	3	76	21	35
2011	AS-07	60	33	7	0	0	0	0	93	0	15
2008	AS	31	28	14	12	9	6	1	63	22	598
2008	AS-01	36	26	17	9	7	6	0	65	17	145
2008	AS-02	29	28	13	11	9	8	2	64	22	184
2008	AS-03	29	25	15	14	12	5	0	58	27	95
2008	AS-04	25	25	16	13	17	3	0	52	31	63
2008	AS-05	33	33	13	16	5	2	0	67	21	64
2008	AS-06	43	33	7	10	3	3	0	79	14	30

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	31	15	18	19	0	0	48	37	454
2017	AS-01	13	40	20	20	8	0	0	53	27	96
2017	AS-02	18	22	12	18	30	0	0	40	48	135
2017	AS-03	16	33	11	26	15	0	0	49	40	82
2017	AS-04	21	41	29	6	3	0	0	62	9	32
2017	AS-05	19	29	15	14	20	0	2	49	35	65
2017	AS-06	24	34	8	16	17	0	0	59	33	25
2017	AS-07	17	18	18	9	37	0	0	35	47	11
2014	AS	21	39	12	18	10	0	0	60	28	611
2014	AS-01	19	42	13	18	9	0	0	61	26	150
2014	AS-02	28	38	8	19	7	1	0	67	26	182
2014	AS-03	17	35	17	20	11	0	0	52	31	110
2014	AS-04	6	44	19	15	12	0	4	53	28	48
2014	AS-05	21	41	7	16	14	0	0	63	30	70
2014	AS-06	21	37	10	16	17	0	0	57	32	38
2011	AS	28	37	14	12	8	0	1	66	20	683
2011	AS-01	25	39	17	12	6	1	1	65	18	178
2011	AS-02	30	34	15	10	9	0	2	66	19	221
2011	AS-03	20	40	13	15	10	0	2	61	26	107
2011	AS-04	26	41	9	11	11	0	2	68	23	54
2011	AS-05	30	38	12	12	7	0	0	68	19	73
2011	AS-06	40	34	3	14	9	0	0	74	23	35
2011	AS-07	47	33	7	7	0	0	7	86	7	15
2008	AS	28	38	15	12	6	0	1	67	18	597
2008	AS-01	29	37	13	14	7	0	1	66	21	147
2008	AS-02	33	38	13	8	7	1	0	72	15	183
2008	AS-03	18	40	16	17	9	0	0	59	26	94
2008	AS-04	22	38	19	13	8	0	0	60	21	63
2008	AS-05	25	44	19	13	0	0	0	69	13	64
2008	AS-06	47	33	10	10	0	0	0	80	10	30

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	40	15	9	5	0	0	71	14	454
2017	AS-01	20	36	24	16	5	0	0	55	21	96
2017	AS-02	26	42	15	7	9	1	0	68	17	135
2017	AS-03	26	43	16	10	5	0	0	70	15	82
2017	AS-04	43	44	6	3	3	0	0	88	6	32
2017	AS-05	47	34	10	8	1	0	0	81	9	65
2017	AS-06	59	37	0	4	0	0	0	96	4	25
2017	AS-07	63	37	0	0	0	0	0	100	0	11
2014	AS	33	38	14	9	5	0	0	72	15	610
2014	AS-01	22	39	20	12	7	1	0	61	19	150
2014	AS-02	33	35	15	9	8	1	0	68	17	182
2014	AS-03	31	46	15	6	2	0	0	76	8	110
2014	AS-04	33	39	11	10	6	0	0	72	17	48
2014	AS-05	37	44	6	9	4	0	0	81	13	70
2014	AS-06	67	25	0	8	0	0	0	92	8	37
2011	AS	41	36	10	8	4	0	0	77	12	681
2011	AS-01	35	33	17	8	7	0	0	68	15	177
2011	AS-02	38	36	9	10	5	1	0	75	16	222
2011	AS-03	38	41	9	8	3	0	0	79	11	107
2011	AS-04	42	46	6	4	2	0	0	88	6	52
2011	AS-05	56	32	5	5	0	0	1	89	6	73
2011	AS-06	54	31	6	3	6	0	0	86	9	35
2011	AS-07	60	33	0	7	0	0	0	93	7	15
2008	AS	42	38	12	4	4	1	0	81	8	598
2008	AS-01	32	36	16	7	8	1	0	68	16	147
2008	AS-02	44	38	13	2	2	1	0	83	4	184
2008	AS-03	44	41	10	0	5	0	0	85	5	93
2008	AS-04	32	49	13	5	2	0	0	81	6	63
2008	AS-05	59	34	3	2	2	0	0	94	3	64
2008	AS-06	60	27	7	7	0	0	0	87	7	30

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	35	13	6	5	0	0	77	11	454
2017	AS-01	29	37	19	10	5	0	0	66	16	96
2017	AS-02	37	35	13	6	8	0	0	73	14	135
2017	AS-03	40	34	15	6	4	0	1	75	10	82
2017	AS-04	44	44	9	0	3	0	0	88	3	32
2017	AS-05	56	31	10	3	0	0	0	87	3	65
2017	AS-06	63	24	4	4	4	0	0	88	8	25
2017	AS-07	91	9	0	0	0	0	0	100	0	11
2014	AS	40	38	10	8	4	0	0	78	12	610
2014	AS-01	29	39	17	10	5	0	0	68	16	150
2014	AS-02	41	36	9	10	4	1	0	77	14	182
2014	AS-03	38	45	9	5	3	0	0	84	7	110
2014	AS-04	44	35	8	12	0	0	0	79	12	48
2014	AS-05	40	43	9	4	4	0	0	83	9	70
2014	AS-06	67	28	3	3	0	0	0	95	3	37
2011	AS	43	40	7	6	4	0	0	83	10	683
2011	AS-01	34	41	10	10	6	0	0	75	16	178
2011	AS-02	40	41	8	5	5	0	0	82	10	221
2011	AS-03	43	42	7	7	2	0	0	85	8	107
2011	AS-04	43	48	6	4	0	0	0	91	4	54
2011	AS-05	56	38	3	1	1	0	0	95	3	73
2011	AS-06	66	26	0	6	3	0	0	91	9	35
2011	AS-07	67	20	13	0	0	0	0	87	0	15
2008	AS	46	39	8	3	3	0	0	86	6	598
2008	AS-01	37	41	10	7	4	1	1	79	11	147
2008	AS-02	47	40	9	2	3	0	0	87	4	183
2008	AS-03	45	39	10	4	2	0	0	84	6	94
2008	AS-04	46	41	10	0	3	0	0	87	3	63
2008	AS-05	56	39	2	2	2	0	0	95	3	64
2008	AS-06	73	20	7	0	0	0	0	93	0	30

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	27	20	18	16	5	0	43	36	454
2017	AS-01	14	26	27	18	12	2	0	41	31	96
2017	AS-02	17	23	17	18	18	7	0	43	38	135
2017	AS-03	12	26	16	16	24	5	1	40	43	82
2017	AS-04	22	35	16	19	6	3	0	58	26	32
2017	AS-05	9	29	22	24	11	6	0	40	37	65
2017	AS-06	8	44	16	16	15	0	0	52	32	25
2017	AS-07	18	17	18	35	11	0	0	35	47	11
2014	AS	18	31	18	17	12	4	1	51	30	610
2014	AS-01	17	29	18	20	10	3	3	50	31	150
2014	AS-02	25	29	16	13	13	4	0	56	27	182
2014	AS-03	16	26	18	24	13	3	0	44	37	110
2014	AS-04	8	34	29	10	10	6	2	46	23	48
2014	AS-05	10	38	13	17	19	3	0	50	37	70
2014	AS-06	19	37	27	9	5	3	0	58	14	37
2011	AS	23	33	15	16	10	2	0	58	27	682
2011	AS-01	26	29	18	15	9	3	1	57	24	178
2011	AS-02	24	36	14	14	9	2	1	61	24	221
2011	AS-03	17	35	12	22	13	1	0	52	35	106
2011	AS-04	28	33	17	7	9	6	0	65	18	54
2011	AS-05	19	33	15	18	14	1	0	53	32	73
2011	AS-06	23	34	9	20	14	0	0	57	34	35
2011	AS-07	13	40	20	13	7	7	0	57	21	15
2008	AS	24	39	16	12	7	2	0	64	20	596
2008	AS-01	21	42	20	10	5	2	0	64	15	145
2008	AS-02	28	39	11	12	7	3	1	69	19	183
2008	AS-03	27	34	16	11	11	2	0	62	22	94
2008	AS-04	8	37	21	22	11	2	0	45	34	63
2008	AS-05	19	47	14	16	3	2	0	67	19	64
2008	AS-06	53	27	10	3	7	0	0	80	10	30

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	20	19	17	26	3	2	35	44	453
2017	AS-01	14	19	22	15	25	2	2	35	42	96
2017	AS-02	16	16	22	13	27	4	3	34	43	135
2017	AS-03	10	20	12	21	33	2	2	31	57	82
2017	AS-04	9	33	10	26	19	0	3	43	46	31
2017	AS-05	14	20	26	11	23	4	1	36	36	65
2017	AS-06	15	24	12	29	19	0	0	40	48	25
2017	AS-07	9	42	19	19	11	0	0	51	30	11
2014	AS	13	29	14	18	20	4	2	45	40	610
2014	AS-01	16	20	21	17	20	4	3	39	39	150
2014	AS-02	15	28	9	21	20	4	2	46	45	182
2014	AS-03	9	31	13	19	23	4	2	42	44	110
2014	AS-04	6	40	8	15	20	6	4	52	39	48
2014	AS-05	7	38	14	22	16	1	1	47	38	70
2014	AS-06	16	32	28	11	11	3	0	50	22	37
2011	AS	14	32	15	18	17	2	1	48	36	681
2011	AS-01	19	29	13	22	14	1	2	49	37	178
2011	AS-02	13	30	17	17	20	2	2	44	38	220
2011	AS-03	7	32	19	20	21	0	1	40	42	107
2011	AS-04	17	39	13	17	13	2	0	57	30	54
2011	AS-05	12	42	12	18	12	3	0	56	31	73
2011	AS-06	26	35	12	3	21	3	0	64	24	34
2011	AS-07	7	40	27	13	13	0	0	47	27	15
2008	AS	17	33	17	18	11	2	2	52	30	596
2008	AS-01	17	31	17	18	10	3	3	51	30	146
2008	AS-02	19	32	18	20	7	2	2	53	29	182
2008	AS-03	16	36	16	15	15	2	0	53	30	94
2008	AS-04	14	29	17	19	19	2	0	44	39	63
2008	AS-05	11	45	17	19	5	3	0	58	24	64
2008	AS-06	40	23	17	10	10	0	0	63	20	30

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	36	17	13	7	0	0	62	20	452
2017	AS-01	19	38	25	11	7	0	0	57	18	95
2017	AS-02	23	27	21	16	12	0	0	50	28	135
2017	AS-03	29	38	16	12	5	0	0	67	17	82
2017	AS-04	28	56	6	9	0	0	0	84	9	32
2017	AS-05	38	30	15	11	6	0	0	68	17	64
2017	AS-06	24	57	0	13	6	0	0	80	20	25
2017	AS-07	18	61	0	11	9	0	0	79	21	11
2014	AS	25	42	11	13	8	0	0	67	22	611
2014	AS-01	23	38	18	13	7	0	1	62	19	150
2014	AS-02	25	40	12	13	10	1	1	65	23	182
2014	AS-03	19	50	10	14	7	0	0	69	21	110
2014	AS-04	17	50	6	17	10	0	0	66	27	48
2014	AS-05	34	42	0	14	10	0	0	76	24	70
2014	AS-06	37	37	5	16	5	0	0	73	21	38
2011	AS	35	38	13	8	5	0	0	74	13	683
2011	AS-01	32	39	15	9	5	0	0	71	14	177
2011	AS-02	32	35	20	9	4	0	0	67	13	222
2011	AS-03	36	44	4	7	7	0	1	81	15	107
2011	AS-04	30	46	11	6	7	0	0	76	13	54
2011	AS-05	49	34	7	8	0	1	0	85	8	73
2011	AS-06	49	26	6	11	9	0	0	74	20	35
2011	AS-07	40	53	7	0	0	0	0	93	0	15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	36	15	11	6	0	0	67	18	451
2017	AS-01	27	35	22	11	4	1	0	63	15	95
2017	AS-02	27	35	19	10	9	0	0	62	18	134
2017	AS-03	34	38	9	13	6	0	0	72	19	82
2017	AS-04	46	28	16	9	0	0	0	75	9	32
2017	AS-05	40	33	7	14	7	0	0	73	21	64
2017	AS-06	20	50	12	8	11	0	0	69	19	25
2017	AS-07	34	45	11	9	0	0	0	79	9	11
2014	AS	32	39	13	11	5	0	0	71	16	611
2014	AS-01	31	43	13	9	5	0	0	73	13	150
2014	AS-02	31	40	12	11	5	0	1	71	17	182
2014	AS-03	27	42	14	11	6	0	0	69	17	110
2014	AS-04	31	39	13	10	6	0	0	70	17	48
2014	AS-05	36	36	10	13	6	0	0	71	19	70
2014	AS-06	45	18	21	13	3	0	0	63	16	38

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	34	15	14	8	0	0	63	22	451
2017	AS-01	29	34	21	11	4	0	0	63	15	95
2017	AS-02	27	33	10	15	15	0	0	59	30	135
2017	AS-03	31	35	14	12	8	0	0	66	21	81
2017	AS-04	37	32	9	19	3	0	0	68	22	32
2017	AS-05	35	39	10	10	5	0	2	76	14	64
2017	AS-06	24	28	29	15	4	0	0	52	19	25
2017	AS-07	19	28	27	17	9	0	0	47	26	11
2014	AS	31	38	12	11	7	0	0	69	19	611
2014	AS-01	29	42	16	9	5	0	0	71	13	150
2014	AS-02	32	38	13	8	8	0	1	71	16	182
2014	AS-03	30	38	7	16	8	0	0	68	24	110
2014	AS-04	25	41	13	10	10	0	0	66	21	48
2014	AS-05	36	26	14	13	10	1	0	62	23	70
2014	AS-06	32	34	10	21	3	0	0	66	24	38
2011	AS	36	42	10	9	3	0	0	78	11	681
2011	AS-01	35	46	10	7	2	0	0	81	8	178
2011	AS-02	38	38	12	8	3	0	0	76	11	222
2011	AS-03	37	38	8	12	4	0	0	76	16	107
2011	AS-04	28	55	8	8	2	0	0	83	9	53
2011	AS-05	34	40	14	12	0	0	0	74	12	73
2011	AS-06	36	33	6	12	9	0	3	72	22	33
2011	AS-07	47	47	7	0	0	0	0	93	0	15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	30	29	9	10	6	1	48	21	454
2017	AS-01	16	22	31	12	7	9	2	43	22	96
2017	AS-02	13	30	29	12	9	7	1	46	22	135
2017	AS-03	12	27	29	7	15	7	2	43	24	82
2017	AS-04	22	34	26	3	9	6	0	60	13	32
2017	AS-05	13	38	33	3	11	1	0	53	14	65
2017	AS-06	11	37	24	13	15	0	0	48	28	25
2017	AS-07	25	37	21	17	0	0	0	62	17	11

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	32	12	10	6	0	0	72	16	454
2017	AS-01	37	42	9	8	3	0	0	80	11	96
2017	AS-02	45	23	9	12	10	1	1	69	22	135
2017	AS-03	38	34	16	8	3	0	1	73	11	82
2017	AS-04	43	41	9	7	0	0	0	84	7	32
2017	AS-05	40	31	12	9	8	0	0	71	17	65
2017	AS-06	30	33	21	8	8	0	0	63	16	25
2017	AS-07	36	19	27	18	0	0	0	54	18	11
2014	AS	41	30	11	11	5	1	0	72	16	609
2014	AS-01	40	35	12	9	2	1	1	76	12	150
2014	AS-02	43	29	13	11	3	1	0	73	14	181
2014	AS-03	36	29	11	10	12	2	0	67	22	110
2014	AS-04	50	25	8	8	6	2	0	77	15	48
2014	AS-05	41	33	11	7	7	0	0	74	14	70
2014	AS-06	41	19	8	29	3	0	0	60	32	37
2011	AS	43	35	10	7	4	0	1	78	12	684
2011	AS-01	44	37	10	7	2	0	1	81	9	178
2011	AS-02	39	39	12	4	4	0	2	80	8	222
2011	AS-03	45	29	6	14	4	0	3	76	18	107
2011	AS-04	39	37	15	2	7	0	0	76	9	54
2011	AS-05	42	37	4	10	7	0	0	79	16	73
2011	AS-06	46	23	11	11	9	0	0	69	20	35
2011	AS-07	67	0	7	20	7	0	0	67	27	15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	24	17	10	14	2	8	54	27	454
2017	AS-01	17	19	24	12	7	4	18	46	24	96
2017	AS-02	27	22	15	10	17	1	8	54	30	135
2017	AS-03	28	29	15	14	10	2	2	60	24	82
2017	AS-04	31	19	17	6	12	6	9	58	22	32
2017	AS-05	33	23	14	6	19	0	5	59	26	65
2017	AS-06	11	46	15	12	16	0	0	56	28	25
2017	AS-07	7	26	18	9	29	0	9	37	43	11
2014	AS	33	27	9	13	10	1	7	65	25	609
2014	AS-01	33	25	8	11	7	1	15	69	22	149
2014	AS-02	34	27	10	13	11	1	6	65	25	182
2014	AS-03	35	26	8	12	14	2	5	64	27	110
2014	AS-04	31	27	12	12	6	0	11	65	21	48
2014	AS-05	29	33	9	20	9	0	1	62	29	70
2014	AS-06	38	21	11	16	14	0	0	59	30	37
2011	AS	36	24	12	9	10	2	7	66	21	684
2011	AS-01	34	22	18	4	8	2	11	65	14	178
2011	AS-02	35	24	10	10	11	3	6	65	23	222
2011	AS-03	42	29	5	13	8	0	3	73	22	107
2011	AS-04	31	22	13	15	7	4	7	60	25	54
2011	AS-05	41	26	10	10	11	0	3	69	21	73
2011	AS-06	37	26	9	11	11	3	3	67	24	35
2011	AS-07	40	13	13	7	20	0	7	57	29	15
2008	AS	46	26	8	8	6	1	5	77	15	598
2008	AS-01	47	29	8	4	3	1	8	84	7	146
2008	AS-02	49	23	9	9	5	1	4	76	15	184
2008	AS-03	48	22	9	9	9	1	3	73	18	94
2008	AS-04	35	35	6	13	6	2	3	73	20	63
2008	AS-05	47	28	5	8	9	2	2	77	18	64
2008	AS-06	43	30	0	10	10	0	7	79	21	30

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	32	16	10	7	0	1	67	17	454
2017	AS-01	37	37	17	4	4	0	0	74	8	96
2017	AS-02	35	32	11	9	12	0	1	68	21	135
2017	AS-03	36	28	18	10	8	0	0	65	17	82
2017	AS-04	50	12	16	16	3	0	3	64	20	32
2017	AS-05	31	31	24	11	3	0	0	62	14	65
2017	AS-06	10	58	12	16	0	0	4	70	17	25
2017	AS-07	8	26	19	30	18	0	0	34	48	11
2014	AS	32	34	19	9	5	0	0	67	14	611
2014	AS-01	37	38	16	8	1	0	0	75	9	150
2014	AS-02	38	30	20	8	4	1	0	68	12	182
2014	AS-03	31	30	22	8	9	0	0	61	17	110
2014	AS-04	31	38	17	8	6	0	0	69	15	48
2014	AS-05	21	41	21	9	7	0	0	63	16	70
2014	AS-06	24	32	29	10	5	0	0	56	16	38
2011	AS	32	33	21	9	5	0	0	65	14	684
2011	AS-01	35	33	17	10	5	0	0	68	15	178
2011	AS-02	34	32	20	8	5	0	1	67	13	222
2011	AS-03	31	33	25	8	3	0	0	64	11	107
2011	AS-04	35	26	22	11	6	0	0	61	17	54
2011	AS-05	21	38	26	8	5	0	1	60	14	73
2011	AS-06	26	29	26	17	3	0	0	54	20	35
2011	AS-07	20	33	33	7	7	0	0	53	13	15
2008	AS	23	36	22	11	7	0	0	59	18	599
2008	AS-01	21	46	19	10	4	0	0	67	14	147
2008	AS-02	31	29	22	10	7	0	1	60	17	184
2008	AS-03	12	37	27	14	10	0	1	49	24	94
2008	AS-04	25	33	22	6	13	0	0	59	19	63
2008	AS-05	20	44	19	13	5	0	0	64	17	64
2008	AS-06	23	23	20	27	7	0	0	47	33	30

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	26	9	5	8	2	4	77	14	454
2017	AS-01	48	24	9	6	6	2	5	78	13	96
2017	AS-02	43	24	10	5	13	1	4	71	19	135
2017	AS-03	42	28	11	5	6	2	6	76	12	82
2017	AS-04	65	17	9	3	3	3	0	84	6	32
2017	AS-05	49	24	11	5	8	3	0	76	13	65
2017	AS-06	36	48	0	4	12	0	0	84	16	25
2017	AS-07	36	46	0	0	0	0	18	100	0	11
2014	AS	52	22	8	5	5	3	5	80	11	611
2014	AS-01	47	26	8	4	2	5	7	84	7	150
2014	AS-02	52	23	5	6	7	3	4	81	14	182
2014	AS-03	49	23	11	3	9	1	5	76	12	110
2014	AS-04	59	17	6	6	2	4	6	84	9	48
2014	AS-05	56	24	9	3	6	0	3	82	9	70
2014	AS-06	58	13	8	10	5	3	3	75	17	38
2011	AS	47	28	9	6	6	1	2	78	12	681
2011	AS-01	45	31	8	9	3	2	3	80	12	176
2011	AS-02	50	27	8	6	7	0	1	78	13	222
2011	AS-03	50	25	7	7	8	0	3	78	16	106
2011	AS-04	44	31	15	2	4	4	0	79	6	54
2011	AS-05	44	33	10	4	5	1	3	80	10	73
2011	AS-06	43	20	17	6	6	6	3	69	13	35
2011	AS-07	47	27	7	7	13	0	0	73	20	15

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	36	28	37	453
2017	AS-01	34	27	39	96
2017	AS-02	28	30	42	135
2017	AS-03	38	24	38	82
2017	AS-04	42	33	25	31
2017	AS-05	35	30	34	65
2017	AS-06	64	16	20	25
2017	AS-07	30	26	44	11
2014	AS	39	24	36	611
2014	AS-01	39	24	37	150
2014	AS-02	40	25	35	182
2014	AS-03	32	28	40	110
2014	AS-04	44	23	33	48
2014	AS-05	52	20	29	70
2014	AS-06	37	19	44	38
2011	AS	34	33	32	683
2011	AS-01	43	28	29	177
2011	AS-02	34	34	32	222
2011	AS-03	26	30	44	107
2011	AS-04	28	41	31	54
2011	AS-05	23	45	32	73
2011	AS-06	43	34	23	35
2011	AS-07	60	20	20	15

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	18	23	47	5	1	6	161
2017	AS-01	9	46	24	9	3	9	33
2017	AS-02	18	26	50	3	0	3	38
2017	AS-03	16	17	52	6	0	9	31
2017	AS-04	23	24	53	0	0	0	13
2017	AS-05	17	9	56	4	0	14	23
2017	AS-06	33	6	57	4	0	0	16
2014	AS	16	28	41	6	9999	10	241
2014	AS-01	10	38	34	7	9999	11	58
2014	AS-02	19	29	36	7	9999	9	73
2014	AS-03	17	26	46	6	9999	6	35
2014	AS-04	19	14	48	8	9999	10	21
2014	AS-05	17	30	36	3	9999	14	36
2014	AS-06	14	7	79	0	9999	0	14
2011	AS	13	37	41	3	9999	6	234
2011	AS-01	13	38	41	1	9999	7	76
2011	AS-02	12	45	34	4	9999	5	74
2011	AS-03	0	39	50	4	9999	7	28
2011	AS-04	13	20	40	7	9999	20	15
2011	AS-05	12	35	47	0	9999	6	17
2011	AS-06	20	13	60	7	9999	0	15

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	43	13	7	4	0	0	76	11	453
2017	AS-01	24	47	16	12	1	0	0	70	13	96
2017	AS-02	35	40	12	7	6	0	0	75	13	135
2017	AS-03	30	41	17	6	6	0	0	71	12	81
2017	AS-04	40	41	12	3	3	0	0	81	6	32
2017	AS-05	44	38	5	10	3	0	0	82	13	65
2017	AS-06	35	45	16	0	4	0	0	80	4	25
2017	AS-07	30	70	0	0	0	0	0	100	0	11
2014	AS	36	42	11	7	3	1	0	79	10	610
2014	AS-01	32	41	13	8	5	1	0	74	13	150
2014	AS-02	37	44	8	6	2	1	1	83	9	182
2014	AS-03	35	43	12	6	4	0	0	78	10	110
2014	AS-04	38	29	18	11	4	0	0	68	15	47
2014	AS-05	36	44	10	7	3	0	0	80	10	70
2014	AS-06	50	40	5	5	0	0	0	90	5	38
2011	AS	37	41	12	5	3	1	0	80	8	682
2011	AS-01	35	37	16	7	3	1	0	73	11	178
2011	AS-02	34	43	12	6	3	2	1	79	9	221
2011	AS-03	37	43	10	5	4	1	0	81	8	107
2011	AS-04	35	44	11	0	7	2	0	81	8	54
2011	AS-05	41	44	7	5	1	1	0	86	7	73
2011	AS-06	56	35	9	0	0	0	0	91	0	34
2011	AS-07	67	33	0	0	0	0	0	100	0	15
2008	AS	49	35	8	5	2	1	0	85	7	599
2008	AS-01	37	42	12	7	1	0	1	79	9	147
2008	AS-02	56	28	8	4	3	1	0	85	7	184
2008	AS-03	51	33	5	4	4	2	0	86	9	94
2008	AS-04	41	43	10	5	2	0	0	84	6	63
2008	AS-05	59	38	2	0	0	2	0	98	0	64
2008	AS-06	67	17	10	3	3	0	0	83	7	30

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	41	20	10	5	1	0	64	16	452
2017	AS-01	22	41	21	10	4	2	0	64	14	96
2017	AS-02	21	42	20	9	6	1	1	64	15	133
2017	AS-03	24	37	18	12	5	3	0	63	18	82
2017	AS-04	19	47	22	9	3	0	0	66	12	32
2017	AS-05	23	40	23	8	6	0	0	63	14	65
2017	AS-06	20	37	24	16	2	0	0	57	19	25
2017	AS-07	18	61	9	11	0	0	0	79	11	11
2014	AS	25	44	16	7	5	2	0	71	13	611
2014	AS-01	23	44	19	8	3	2	1	69	12	150
2014	AS-02	27	44	14	4	8	2	0	73	12	182
2014	AS-03	29	38	18	9	5	1	0	68	14	110
2014	AS-04	23	42	21	8	2	4	0	68	11	48
2014	AS-05	26	47	16	3	7	1	0	74	10	70
2014	AS-06	21	45	13	19	0	3	0	67	19	38
2011	AS	29	43	16	7	3	2	0	74	10	682
2011	AS-01	31	38	18	5	5	3	0	71	10	177
2011	AS-02	28	42	17	8	4	1	0	71	11	222
2011	AS-03	30	48	13	6	1	2	0	80	7	106
2011	AS-04	24	39	20	9	4	4	0	65	13	54
2011	AS-05	27	52	10	8	1	1	0	81	10	73
2011	AS-06	34	43	9	9	6	0	0	77	14	35
2011	AS-07	33	53	7	7	0	0	0	87	7	15

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	29	33	11	6	0	2	18	48	450
2017	AS-01	15	27	37	13	5	0	2	18	43	95
2017	AS-02	20	31	28	10	7	2	3	17	53	133
2017	AS-03	22	22	38	11	6	0	0	17	44	81
2017	AS-04	9	34	35	12	9	0	0	22	43	32
2017	AS-05	14	31	32	12	8	0	3	21	46	65
2017	AS-06	16	35	33	12	3	0	0	15	51	25
2017	AS-07	46	37	17	0	0	0	0	0	83	11
2014	AS	17	34	29	12	5	0	2	18	53	611
2014	AS-01	14	33	34	15	4	0	1	19	47	150
2014	AS-02	16	33	24	12	8	1	5	21	53	182
2014	AS-03	17	36	31	11	5	0	0	16	53	110
2014	AS-04	23	31	21	14	8	2	0	23	55	48
2014	AS-05	19	37	26	14	3	0	1	17	56	70
2014	AS-06	13	40	40	5	3	0	0	8	53	38
2011	AS	15	29	35	12	5	1	3	18	46	681
2011	AS-01	9	27	40	14	7	1	2	22	37	177
2011	AS-02	18	25	34	13	5	1	5	20	45	220
2011	AS-03	16	30	35	13	5	1	1	18	47	107
2011	AS-04	17	39	31	6	0	2	6	6	60	54
2011	AS-05	21	34	29	8	3	0	5	12	58	73
2011	AS-06	14	40	31	14	0	0	0	14	54	35
2011	AS-07	7	20	60	13	0	0	0	13	27	15
2008	AS	16	29	34	14	5	1	2	19	46	597
2008	AS-01	14	27	35	12	8	1	3	21	42	146
2008	AS-02	20	24	33	15	5	1	2	21	45	183
2008	AS-03	19	32	35	10	2	1	1	12	52	94
2008	AS-04	10	41	30	13	3	2	2	16	52	63
2008	AS-05	14	27	39	17	2	0	2	19	41	64
2008	AS-06	10	33	20	20	13	0	3	34	45	30

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	25	28	12	9	2	3	22	49	450
2017	AS-01	14	28	29	14	6	5	3	22	46	95
2017	AS-02	18	23	27	15	11	1	4	28	44	134
2017	AS-03	22	26	26	14	6	2	4	21	51	81
2017	AS-04	28	22	37	3	9	0	0	12	50	32
2017	AS-05	22	22	32	6	14	2	3	21	46	64
2017	AS-06	36	28	16	12	7	0	0	20	64	25
2017	AS-07	37	37	26	0	0	0	0	0	74	11
2014	AS	18	28	26	15	8	2	3	23	49	610
2014	AS-01	17	23	31	16	7	5	1	24	43	149
2014	AS-02	18	26	20	15	12	3	7	29	49	182
2014	AS-03	20	28	27	17	6	1	1	24	49	110
2014	AS-04	29	25	23	10	9	2	2	20	57	48
2014	AS-05	13	43	29	10	4	0	1	14	57	70
2014	AS-06	13	34	32	18	3	0	0	21	47	38
2011	AS	16	26	26	17	8	2	4	27	45	680
2011	AS-01	12	22	24	20	12	5	5	36	38	177
2011	AS-02	19	21	30	16	8	2	4	26	42	219
2011	AS-03	18	30	22	19	7	0	4	27	50	107
2011	AS-04	22	26	26	17	4	2	4	22	51	54
2011	AS-05	16	32	30	10	7	0	5	17	51	73
2011	AS-06	11	49	23	11	3	0	3	15	62	35
2011	AS-07	7	40	27	20	7	0	0	27	47	15
2008	AS	12	24	30	18	10	2	4	29	39	594
2008	AS-01	8	21	27	22	14	3	6	39	32	146
2008	AS-02	11	20	31	20	12	2	5	34	33	182
2008	AS-03	17	21	31	18	9	1	3	28	40	94
2008	AS-04	16	35	29	10	2	3	6	12	56	63
2008	AS-05	16	30	34	13	5	2	2	18	47	64
2008	AS-06	14	29	29	14	14	0	0	29	43	28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	27	26	9	6	0	4	16	57	450
2017	AS-01	31	22	28	4	10	0	4	15	56	94
2017	AS-02	24	29	21	13	4	1	7	19	58	134
2017	AS-03	28	28	28	7	6	0	2	14	58	82
2017	AS-04	16	35	22	19	6	0	3	26	52	32
2017	AS-05	22	30	31	6	8	0	3	15	53	64
2017	AS-06	39	29	24	3	4	0	0	7	68	25
2017	AS-07	46	9	37	7	0	0	0	7	56	11
2014	AS	26	26	32	8	4	2	3	13	54	610
2014	AS-01	23	31	24	11	5	4	2	17	58	149
2014	AS-02	23	22	34	7	7	1	5	15	48	182
2014	AS-03	25	24	41	7	2	0	1	8	50	110
2014	AS-04	37	17	29	4	4	4	4	9	59	48
2014	AS-05	27	27	36	9	1	0	0	10	54	70
2014	AS-06	37	37	16	8	3	0	0	10	73	38
2011	AS	23	30	28	10	5	1	4	16	55	679
2011	AS-01	18	27	27	15	9	1	3	25	47	176
2011	AS-02	22	26	30	9	5	1	6	15	53	219
2011	AS-03	17	33	32	13	4	0	2	17	50	107
2011	AS-04	37	31	24	2	0	2	4	2	73	54
2011	AS-05	34	34	23	5	3	0	0	8	68	73
2011	AS-06	23	34	31	9	0	0	3	9	59	35
2011	AS-07	27	47	20	7	0	0	0	7	73	15
2008	AS	19	24	32	14	7	2	3	22	45	595
2008	AS-01	12	27	33	14	10	2	2	25	40	145
2008	AS-02	17	21	31	16	9	2	4	26	40	182
2008	AS-03	21	24	34	11	6	1	2	18	47	94
2008	AS-04	25	25	30	10	5	2	3	15	53	63
2008	AS-05	23	30	23	20	2	0	2	22	54	64
2008	AS-06	33	13	37	7	10	0	0	17	47	30

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	24	32	19	7	0	3	27	39	449
2017	AS-01	11	21	34	20	9	1	3	31	34	95
2017	AS-02	18	20	30	23	4	1	4	29	40	132
2017	AS-03	16	26	35	13	7	0	2	21	43	82
2017	AS-04	6	19	35	22	16	0	3	38	26	32
2017	AS-05	11	28	27	19	11	0	3	31	41	64
2017	AS-06	16	28	37	18	0	0	0	18	45	25
2017	AS-07	11	53	28	7	0	0	0	7	65	11
2014	AS	18	21	35	16	7	1	2	23	41	609
2014	AS-01	15	20	33	17	10	3	1	28	37	148
2014	AS-02	17	18	34	16	7	2	5	25	38	182
2014	AS-03	15	28	35	16	5	0	0	21	44	110
2014	AS-04	21	17	31	12	15	2	2	28	39	48
2014	AS-05	20	22	37	19	3	0	0	21	42	70
2014	AS-06	27	29	37	5	3	0	0	8	55	38
2011	AS	13	23	36	19	5	0	3	25	38	680
2011	AS-01	13	18	39	21	7	1	2	29	31	176
2011	AS-02	11	24	30	24	6	0	5	31	38	220
2011	AS-03	9	26	42	17	5	0	1	22	36	107
2011	AS-04	20	22	48	6	4	0	0	9	43	54
2011	AS-05	15	29	37	14	3	1	1	17	45	73
2011	AS-06	26	20	34	17	3	0	0	20	46	35
2011	AS-07	20	33	27	20	0	0	0	20	53	15
2008	AS	14	22	33	20	9	1	1	29	37	595
2008	AS-01	13	21	32	21	11	1	2	32	35	146
2008	AS-02	13	19	36	18	12	1	2	31	33	182
2008	AS-03	15	23	32	26	3	1	0	29	39	94
2008	AS-04	11	23	35	19	8	2	2	28	35	62
2008	AS-05	16	28	30	19	6	0	2	25	44	64
2008	AS-06	20	30	20	20	10	0	0	30	50	30

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	27	20	10	8	1	2	19	61	449
2017	AS-01	24	25	25	10	11	2	2	22	51	96
2017	AS-02	35	23	18	11	7	1	3	20	61	132
2017	AS-03	35	32	17	9	6	1	1	15	68	82
2017	AS-04	34	19	25	12	6	0	3	19	54	32
2017	AS-05	25	31	20	12	9	0	2	22	57	64
2017	AS-06	43	28	17	8	3	0	0	12	71	24
2017	AS-07	57	43	0	0	0	0	0	0	100	11
2014	AS	27	28	22	12	7	1	3	20	57	608
2014	AS-01	21	28	21	16	9	3	2	26	52	148
2014	AS-02	28	25	16	17	7	1	7	26	57	181
2014	AS-03	28	27	28	11	6	0	0	17	55	110
2014	AS-04	31	21	23	10	9	2	4	20	56	48
2014	AS-05	24	40	27	3	3	0	3	6	66	70
2014	AS-06	32	37	24	5	3	0	0	8	68	38
2011	AS	21	27	27	15	6	1	4	22	50	682
2011	AS-01	18	22	27	20	8	1	4	30	42	177
2011	AS-02	17	27	29	14	6	0	6	22	47	221
2011	AS-03	21	32	24	17	5	0	1	22	54	107
2011	AS-04	30	26	22	15	4	0	4	19	58	54
2011	AS-05	22	33	27	7	5	3	3	13	58	73
2011	AS-06	34	31	26	0	3	0	6	3	70	35
2011	AS-07	33	13	47	7	0	0	0	7	47	15
2008	AS	19	23	27	18	9	1	3	28	44	594
2008	AS-01	14	18	28	23	14	1	3	38	33	146
2008	AS-02	20	17	28	19	12	1	3	33	38	182
2008	AS-03	18	28	31	17	2	1	2	20	48	93
2008	AS-04	23	34	21	18	2	2	2	20	58	62
2008	AS-05	23	28	28	14	6	0	0	20	52	64
2008	AS-06	23	20	33	13	7	0	3	21	45	30

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	21	28	15	8	2	6	25	45	450
2017	AS-01	22	27	22	12	8	4	4	22	53	95
2017	AS-02	14	22	26	20	6	3	9	30	41	133
2017	AS-03	25	16	30	13	9	1	6	24	44	82
2017	AS-04	25	19	28	6	9	0	13	18	50	32
2017	AS-05	18	14	36	15	14	0	3	30	33	65
2017	AS-06	24	25	31	13	8	0	0	20	49	24
2017	AS-07	37	39	15	9	0	0	0	9	76	11
2014	AS	18	23	24	19	9	3	4	30	44	608
2014	AS-01	19	24	27	16	7	5	1	25	46	149
2014	AS-02	14	26	18	19	13	3	7	36	44	181
2014	AS-03	20	14	26	24	14	1	2	39	35	109
2014	AS-04	29	21	24	13	7	4	2	21	53	48
2014	AS-05	16	34	21	23	1	0	4	25	52	70
2014	AS-06	16	21	40	16	6	0	3	22	37	38
2011	AS	14	24	24	20	12	2	5	34	40	678
2011	AS-01	14	22	23	22	13	2	5	37	38	176
2011	AS-02	13	24	24	19	13	2	5	35	40	220
2011	AS-03	10	25	25	25	11	0	4	37	36	106
2011	AS-04	19	26	25	13	9	2	6	24	49	53
2011	AS-05	14	25	27	16	12	3	3	30	41	73
2011	AS-06	17	29	29	14	6	0	6	21	48	35
2011	AS-07	20	27	20	13	13	0	7	29	50	15
2008	AS	19	25	27	15	9	1	4	25	47	597
2008	AS-01	14	28	24	18	8	2	7	28	46	146
2008	AS-02	18	21	26	16	12	2	4	30	42	183
2008	AS-03	22	17	38	13	4	1	4	18	42	94
2008	AS-04	33	30	16	10	8	2	2	18	66	63
2008	AS-05	17	30	31	13	8	0	2	21	48	64
2008	AS-06	13	33	27	13	13	0	0	27	47	30

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	27	28	11	5	3	5	18	52	451
2017	AS-01	17	27	25	10	6	6	7	19	51	95
2017	AS-02	22	25	23	13	4	6	6	20	54	134
2017	AS-03	22	31	33	10	4	0	1	14	53	82
2017	AS-04	22	15	35	16	9	0	3	26	38	32
2017	AS-05	19	28	33	9	6	0	5	16	49	64
2017	AS-06	16	37	32	11	4	0	0	15	53	25
2017	AS-07	46	35	9	0	0	0	9	0	90	11
2014	AS	22	25	30	11	6	3	3	18	50	608
2014	AS-01	20	28	27	10	8	5	1	20	52	147
2014	AS-02	18	21	29	16	6	4	6	25	43	182
2014	AS-03	24	24	32	12	7	1	0	19	48	110
2014	AS-04	22	23	32	8	6	4	4	16	49	48
2014	AS-05	21	33	37	3	4	0	1	7	55	70
2014	AS-06	37	29	32	0	3	0	0	3	66	38

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	34	12	9	7	1	1	71	17	453
2017	AS-01	33	33	14	7	12	0	0	66	19	96
2017	AS-02	37	31	11	10	7	2	1	70	18	134
2017	AS-03	36	31	14	13	5	0	1	68	18	82
2017	AS-04	44	25	12	16	0	3	0	71	16	32
2017	AS-05	38	37	10	6	9	0	0	75	15	65
2017	AS-06	34	50	8	4	4	0	0	84	8	25
2017	AS-07	37	44	19	0	0	0	0	81	0	11
2014	AS	39	32	9	11	7	1	0	72	18	611
2014	AS-01	38	33	8	13	7	1	0	72	20	150
2014	AS-02	41	36	8	10	2	2	1	79	13	182
2014	AS-03	36	27	9	13	14	0	1	63	27	110
2014	AS-04	39	31	11	6	10	2	0	72	17	48
2014	AS-05	36	29	17	9	9	1	0	65	18	70
2014	AS-06	47	27	8	13	5	0	0	74	18	38

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	38	11	12	3	0	74	15	452
2017	AS-01	39	34	9	16	2	0	73	18	96
2017	AS-02	35	41	8	10	6	1	76	16	134
2017	AS-03	31	42	12	12	3	0	73	15	82
2017	AS-04	47	38	9	6	0	0	84	6	32
2017	AS-05	38	29	18	11	5	0	67	15	65
2017	AS-06	29	47	11	13	0	0	76	13	24
2017	AS-07	30	70	0	0	0	0	100	0	11
2014	AS	40	39	8	8	5	0	80	12	610
2014	AS-01	36	41	11	7	5	0	77	12	150
2014	AS-02	44	41	5	6	2	1	87	8	181
2014	AS-03	32	41	8	12	7	0	73	19	110
2014	AS-04	46	35	6	6	6	0	81	12	48
2014	AS-05	40	36	10	7	7	0	76	14	70
2014	AS-06	45	37	8	8	3	0	82	10	38

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	35	21	4	5	4	1	68	10	451
2017	AS-01	24	40	26	5	3	2	0	65	8	95
2017	AS-02	34	35	12	7	7	5	1	73	14	135
2017	AS-03	28	29	30	1	6	6	0	61	7	82
2017	AS-04	44	31	22	0	0	3	0	77	0	32
2017	AS-05	30	37	14	6	8	3	2	70	15	63
2017	AS-06	20	44	29	0	6	0	0	64	6	25
2017	AS-07	30	44	9	7	0	9	0	82	8	11
2014	AS	37	35	17	3	3	5	0	76	6	610
2014	AS-01	34	40	14	2	3	5	1	79	6	150
2014	AS-02	44	29	18	2	1	7	0	78	3	181
2014	AS-03	36	36	20	4	3	2	0	73	6	110
2014	AS-04	29	42	17	2	4	6	0	76	7	48
2014	AS-05	31	37	14	6	9	3	0	70	15	70
2014	AS-06	31	34	21	3	0	10	0	73	3	38

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	44	16	5	4	1	0	74	9	453
2017	AS-01	28	45	18	6	1	2	0	74	7	96
2017	AS-02	30	48	11	4	5	2	0	80	9	135
2017	AS-03	28	37	23	8	2	0	1	65	11	82
2017	AS-04	40	37	13	3	3	3	0	80	6	32
2017	AS-05	32	38	19	3	8	0	0	70	11	64
2017	AS-06	12	60	17	0	11	0	0	72	11	25
2017	AS-07	26	65	0	9	0	0	0	91	9	11
2014	AS	37	38	15	3	3	3	0	78	6	611
2014	AS-01	39	38	16	3	1	3	1	79	4	150
2014	AS-02	43	33	15	2	2	4	0	79	5	182
2014	AS-03	31	42	16	6	3	2	1	75	9	110
2014	AS-04	36	42	15	4	2	0	2	79	6	48
2014	AS-05	37	40	10	3	9	1	0	78	12	70
2014	AS-06	26	53	16	3	0	3	0	81	3	38
2011	AS	30	37	17	7	4	5	0	71	12	682
2011	AS-01	33	38	16	6	4	3	0	73	11	178
2011	AS-02	31	35	16	8	3	6	0	71	12	221
2011	AS-03	27	37	19	8	3	6	0	68	12	106
2011	AS-04	33	30	13	11	2	11	0	71	15	54
2011	AS-05	27	42	19	3	7	1	0	71	10	73
2011	AS-06	14	46	20	6	9	6	0	64	15	35
2011	AS-07	47	33	13	7	0	0	0	80	7	15

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	40	14	7	5	0	0	74	12	453
2017	AS-01	33	43	13	10	1	0	0	76	11	96
2017	AS-02	36	40	15	2	6	1	0	76	8	135
2017	AS-03	33	36	14	11	6	0	0	69	17	82
2017	AS-04	43	38	9	6	3	0	0	81	9	32
2017	AS-05	37	39	8	11	5	0	0	76	16	64
2017	AS-06	24	37	24	4	11	0	0	61	15	25
2017	AS-07	34	56	0	9	0	0	0	91	9	11
2014	AS	41	37	13	5	4	0	0	78	9	611
2014	AS-01	37	41	12	3	5	0	1	79	9	150
2014	AS-02	46	33	12	8	1	0	0	79	9	182
2014	AS-03	37	39	14	5	5	0	0	76	10	110
2014	AS-04	44	33	13	4	6	0	0	77	10	48
2014	AS-05	38	36	13	4	7	1	0	75	12	70
2014	AS-06	45	34	16	0	5	0	0	79	5	38
2011	AS	35	42	13	6	4	0	0	77	9	679
2011	AS-01	37	36	15	6	6	0	0	72	12	177
2011	AS-02	34	45	14	4	3	0	0	79	7	220
2011	AS-03	35	43	13	5	3	1	0	79	8	106
2011	AS-04	40	36	15	9	0	0	0	75	9	53
2011	AS-05	29	51	11	7	3	0	0	79	10	73
2011	AS-06	43	31	11	9	6	0	0	74	14	35
2011	AS-07	40	53	0	7	0	0	0	93	7	15
2008	AS	38	40	13	6	3	0	0	78	9	599
2008	AS-01	40	40	12	5	2	1	0	81	7	146
2008	AS-02	42	38	11	5	4	0	0	80	9	184
2008	AS-03	35	42	15	5	3	0	0	77	8	95
2008	AS-04	25	40	19	6	10	0	0	65	16	63
2008	AS-05	41	38	14	8	0	0	0	78	8	64
2008	AS-06	47	40	7	7	0	0	0	87	7	30

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	32	18	13	9	4	4	57	23	454
2017	AS-01	25	31	16	12	7	4	4	61	21	96
2017	AS-02	21	28	18	13	11	6	3	54	27	135
2017	AS-03	16	39	16	15	6	4	5	60	23	82
2017	AS-04	25	37	16	6	6	6	3	69	14	32
2017	AS-05	23	26	22	10	17	2	2	50	27	65
2017	AS-06	15	45	16	13	6	0	4	63	20	25
2017	AS-07	17	46	19	19	0	0	0	62	19	11
2014	AS	29	33	14	9	7	5	3	67	18	611
2014	AS-01	31	31	15	5	9	5	4	68	15	150
2014	AS-02	30	35	14	10	2	7	2	72	13	182
2014	AS-03	23	33	16	14	12	3	1	58	26	110
2014	AS-04	21	37	13	9	10	4	6	65	21	48
2014	AS-05	26	31	17	7	10	4	4	62	19	70
2014	AS-06	39	29	13	13	3	0	3	70	16	38

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	46	17	3	2	3	0	77	5	453
2017	AS-01	26	45	26	1	2	1	0	71	3	96
2017	AS-02	31	47	16	1	2	4	0	81	3	134
2017	AS-03	27	50	10	6	2	5	0	81	9	82
2017	AS-04	25	44	25	3	0	3	0	71	3	32
2017	AS-05	29	40	16	7	2	6	0	73	10	65
2017	AS-06	42	33	20	5	0	0	0	75	5	25
2017	AS-07	24	67	9	0	0	0	0	91	0	11
2014	AS	32	43	14	4	1	6	0	80	5	610
2014	AS-01	31	41	16	4	1	7	0	78	5	149
2014	AS-02	37	39	10	4	0	8	2	84	4	182
2014	AS-03	30	47	14	4	1	5	0	81	5	110
2014	AS-04	25	43	13	6	2	11	0	76	9	48
2014	AS-05	29	43	24	3	1	0	0	71	4	70
2014	AS-06	37	47	13	3	0	0	0	84	3	38
2011	AS	33	43	12	5	2	4	1	80	8	677
2011	AS-01	32	42	15	3	2	4	1	78	6	176
2011	AS-02	33	38	11	7	3	6	2	77	11	220
2011	AS-03	33	47	12	5	0	3	0	83	5	106
2011	AS-04	25	45	13	4	4	6	4	77	8	53
2011	AS-05	38	44	6	7	1	3	1	86	9	72
2011	AS-06	34	51	11	3	0	0	0	86	3	35
2011	AS-07	53	47	0	0	0	0	0	100	0	15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	42	12	8	5	3	0	74	13	452
2017	AS-01	21	51	12	11	3	2	0	73	14	95
2017	AS-02	30	38	11	9	6	5	1	72	16	134
2017	AS-03	28	52	9	7	4	1	0	81	11	82
2017	AS-04	37	37	12	3	6	4	0	77	10	32
2017	AS-05	39	27	17	8	8	1	0	67	16	65
2017	AS-06	39	46	11	4	0	0	0	85	4	25
2017	AS-07	33	48	9	9	0	0	0	81	9	11
2014	AS	36	40	11	7	2	3	1	79	9	610
2014	AS-01	31	45	12	6	2	3	1	79	8	150
2014	AS-02	36	39	9	6	3	5	1	80	9	181
2014	AS-03	33	46	11	7	1	1	2	80	8	110
2014	AS-04	33	38	8	6	4	8	2	79	12	48
2014	AS-05	38	33	13	14	1	0	0	71	16	70
2014	AS-06	58	27	10	3	3	0	0	84	5	38
2011	AS	36	36	12	7	4	4	1	76	12	679
2011	AS-01	32	42	11	6	4	4	1	78	11	178
2011	AS-02	29	43	11	7	5	4	1	76	12	220
2011	AS-03	33	32	18	8	4	4	1	69	12	105
2011	AS-04	46	26	11	9	0	6	2	78	10	54
2011	AS-05	50	28	8	8	4	1	0	79	13	72
2011	AS-06	49	26	9	11	3	3	0	76	15	35
2011	AS-07	80	7	7	7	0	0	0	87	7	15
2008	AS	38	36	11	8	5	3	1	76	13	596
2008	AS-01	34	35	13	8	4	4	1	73	13	145
2008	AS-02	39	32	11	9	7	1	1	72	16	183
2008	AS-03	39	36	5	10	6	3	0	78	16	94
2008	AS-04	25	46	16	5	3	3	2	75	8	63
2008	AS-05	45	38	6	6	2	3	0	85	8	64
2008	AS-06	53	23	10	10	0	3	0	79	10	30

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	33	22	11	7	5	2	57	19	453
2017	AS-01	17	38	29	10	4	3	0	56	14	96
2017	AS-02	18	26	20	14	10	7	5	50	27	134
2017	AS-03	23	34	26	7	4	5	1	61	11	82
2017	AS-04	25	31	16	6	12	10	0	62	20	32
2017	AS-05	24	31	12	14	11	6	2	60	27	65
2017	AS-06	25	50	16	4	0	4	0	79	4	25
2017	AS-07	26	35	21	19	0	0	0	61	19	11
2014	AS	20	27	24	13	6	8	2	53	20	611
2014	AS-01	18	32	24	10	5	9	3	56	17	150
2014	AS-02	18	23	23	13	6	13	3	49	23	182
2014	AS-03	21	26	26	16	5	4	2	50	22	110
2014	AS-04	18	21	27	12	6	10	4	46	22	48
2014	AS-05	17	31	23	20	6	3	0	50	26	70
2014	AS-06	39	34	16	3	5	3	0	75	9	38
2011	AS	19	30	23	13	7	6	2	53	22	680
2011	AS-01	19	29	24	15	7	5	1	51	23	177
2011	AS-02	13	32	25	8	9	10	3	52	19	220
2011	AS-03	21	31	23	15	5	2	4	54	21	107
2011	AS-04	15	30	23	15	6	6	6	51	23	53
2011	AS-05	26	25	19	19	7	4	0	53	27	73
2011	AS-06	26	37	11	17	9	0	0	63	26	35
2011	AS-07	47	27	20	7	0	0	0	73	7	15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	24	20	14	17	7	4	42	35	453
2017	AS-01	11	30	19	11	17	9	3	46	32	96
2017	AS-02	16	19	25	12	16	10	2	39	33	134
2017	AS-03	12	26	18	18	16	4	6	42	38	82
2017	AS-04	16	22	18	16	9	16	3	47	31	32
2017	AS-05	15	26	18	13	23	1	3	43	38	65
2017	AS-06	8	37	12	20	15	0	7	49	38	25
2017	AS-07	9	9	19	37	9	8	9	22	56	11
2014	AS	16	22	17	15	17	9	4	43	37	611
2014	AS-01	16	24	16	14	15	12	3	47	34	150
2014	AS-02	16	22	15	14	17	12	4	45	37	182
2014	AS-03	14	24	24	14	19	4	1	40	35	110
2014	AS-04	8	10	19	19	21	10	13	24	51	48
2014	AS-05	17	23	14	20	19	3	4	43	41	70
2014	AS-06	27	21	16	10	16	5	5	53	29	38
2011	AS	17	23	18	16	13	10	3	45	33	683
2011	AS-01	16	29	15	11	14	11	5	53	29	177
2011	AS-02	16	17	20	17	13	14	3	40	36	222
2011	AS-03	17	23	20	20	16	4	1	42	37	107
2011	AS-04	11	24	22	17	11	11	4	41	33	54
2011	AS-05	22	23	16	16	12	7	3	50	32	73
2011	AS-06	14	29	26	14	14	3	0	44	29	35
2011	AS-07	27	20	13	13	13	13	0	54	31	15

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	43	8	11	8	0	73	19	454
2017	AS-01	32	49	6	6	6	0	81	13	96
2017	AS-02	28	40	7	15	11	0	68	26	135
2017	AS-03	26	48	10	10	7	0	73	17	82
2017	AS-04	27	45	16	9	3	0	72	12	32
2017	AS-05	36	35	11	11	6	0	72	17	65
2017	AS-06	32	31	12	17	8	0	63	25	25
2017	AS-07	11	56	0	26	7	0	67	33	11
2014	AS	33	47	5	11	4	0	80	15	610
2014	AS-01	36	49	5	7	3	1	85	10	150
2014	AS-02	33	50	4	8	5	0	83	13	182
2014	AS-03	34	41	7	15	3	0	75	18	110
2014	AS-04	23	57	8	12	0	0	80	12	48
2014	AS-05	34	41	0	17	7	0	76	24	70
2014	AS-06	24	43	3	19	11	0	67	30	37
2011	AS	37	45	4	10	3	0	82	14	682
2011	AS-01	44	40	5	6	6	0	84	11	176
2011	AS-02	33	48	5	11	2	0	82	14	222
2011	AS-03	38	43	4	13	2	0	81	15	107
2011	AS-04	31	48	2	15	4	0	80	19	54
2011	AS-05	32	51	3	14	1	0	82	15	73
2011	AS-06	40	40	6	9	6	0	80	14	35
2011	AS-07	27	60	13	0	0	0	87	0	15
2008	AS	36	50	3	8	2	0	87	10	599
2008	AS-01	43	48	3	5	1	0	91	6	147
2008	AS-02	42	47	4	6	1	0	89	7	184
2008	AS-03	29	59	1	7	4	0	87	12	94
2008	AS-04	24	56	6	10	5	0	79	14	63
2008	AS-05	27	52	3	17	2	0	78	19	64
2008	AS-06	37	47	0	10	7	0	83	17	30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	37	9	10	6	0	0	75	16	454
2017	AS-01	35	41	10	6	7	0	0	76	13	96
2017	AS-02	36	35	10	10	9	0	1	71	19	135
2017	AS-03	39	41	5	12	4	0	0	80	16	82
2017	AS-04	40	38	6	12	3	0	0	78	16	32
2017	AS-05	43	30	15	6	6	0	0	73	12	65
2017	AS-06	30	41	4	21	4	0	0	71	25	25
2017	AS-07	38	52	9	0	0	0	0	91	0	11
2014	AS	42	38	6	9	5	0	0	80	14	611
2014	AS-01	39	40	7	9	4	1	0	80	13	150
2014	AS-02	47	35	6	7	6	0	0	81	13	182
2014	AS-03	50	32	7	6	5	0	0	82	12	110
2014	AS-04	35	42	2	15	6	0	0	77	21	48
2014	AS-05	34	50	6	9	1	0	0	84	10	70
2014	AS-06	37	32	3	16	13	0	0	69	29	38
2011	AS	43	39	7	6	5	0	0	82	11	681
2011	AS-01	41	45	6	3	4	1	1	87	7	177
2011	AS-02	42	36	9	7	5	0	0	79	12	222
2011	AS-03	53	33	7	6	2	0	0	86	8	106
2011	AS-04	31	46	9	6	7	0	0	78	13	54
2011	AS-05	40	42	1	10	7	0	0	82	16	73
2011	AS-06	35	32	15	6	12	0	0	68	18	34
2011	AS-07	60	27	0	7	7	0	0	87	13	15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	39	9	9	4	0	0	77	13	453
2017	AS-01	32	48	11	7	1	0	0	80	8	96
2017	AS-02	38	31	11	9	10	0	1	70	19	135
2017	AS-03	34	42	10	11	4	0	0	76	14	82
2017	AS-04	53	38	0	6	0	0	3	94	6	32
2017	AS-05	38	43	9	8	2	0	0	81	10	64
2017	AS-06	46	41	4	8	0	0	0	88	8	25
2017	AS-07	37	37	0	26	0	0	0	74	26	11
2014	AS	38	42	9	8	2	1	0	81	10	609
2014	AS-01	36	39	11	10	3	1	1	76	13	150
2014	AS-02	38	43	9	7	2	1	0	82	9	181
2014	AS-03	45	39	7	5	3	0	1	84	8	110
2014	AS-04	31	50	10	6	0	2	0	83	6	48
2014	AS-05	40	44	6	10	0	0	0	84	10	70
2014	AS-06	41	37	6	13	3	0	0	78	16	37

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	62	25	5	4	3	0	1	88	7	453
2017	AS-01	59	29	7	3	2	0	0	88	5	95
2017	AS-02	68	18	5	5	2	0	1	87	8	135
2017	AS-03	54	39	2	2	0	0	2	95	2	82
2017	AS-04	53	25	6	9	3	3	0	81	13	32
2017	AS-05	69	17	3	5	5	0	2	87	9	65
2017	AS-06	60	24	0	5	11	0	0	85	15	25
2017	AS-07	46	37	17	0	0	0	0	83	0	11
2014	AS	61	26	6	4	2	1	0	88	6	611
2014	AS-01	58	24	9	3	4	1	1	83	7	150
2014	AS-02	65	27	2	3	2	0	1	93	5	182
2014	AS-03	68	22	4	4	2	1	0	91	5	110
2014	AS-04	54	31	7	4	2	2	0	87	6	48
2014	AS-05	53	32	7	4	3	0	1	86	7	70
2014	AS-06	50	29	10	11	0	0	0	79	11	38
2011	AS	66	23	5	4	1	1	1	90	5	683
2011	AS-01	69	23	4	2	2	1	0	92	4	177
2011	AS-02	66	24	6	2	0	0	1	91	2	222
2011	AS-03	60	27	5	5	1	1	2	89	6	107
2011	AS-04	76	17	4	4	0	0	0	93	4	54
2011	AS-05	63	21	4	8	3	1	0	85	11	73
2011	AS-06	71	11	9	6	3	0	0	83	9	35
2011	AS-07	47	40	7	7	0	0	0	87	7	15
2008	AS	68	23	3	5	2	0	0	91	6	599
2008	AS-01	73	21	1	3	2	0	0	94	5	147
2008	AS-02	70	21	2	5	2	0	0	91	7	184
2008	AS-03	68	20	3	4	2	2	0	90	7	94
2008	AS-04	54	35	5	3	3	0	0	89	6	63
2008	AS-05	66	25	5	5	0	0	0	91	5	64
2008	AS-06	67	30	3	0	0	0	0	97	0	30

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	23	7	9	4	0	1	80	13	454
2017	AS-01	55	29	6	6	4	0	0	83	10	96
2017	AS-02	62	17	7	8	3	0	2	81	11	135
2017	AS-03	58	23	5	9	2	0	2	83	12	82
2017	AS-04	44	32	6	16	0	0	3	78	16	32
2017	AS-05	52	19	8	14	6	0	2	71	21	65
2017	AS-06	48	28	8	9	6	0	0	76	15	25
2017	AS-07	63	9	18	0	9	0	0	73	9	11
2014	AS	56	23	5	9	5	0	1	81	14	611
2014	AS-01	55	23	6	10	5	0	3	79	15	150
2014	AS-02	57	22	6	7	6	0	2	81	13	182
2014	AS-03	64	21	2	10	4	0	0	85	14	110
2014	AS-04	44	31	13	10	2	0	0	75	12	48
2014	AS-05	53	24	1	12	9	0	1	78	20	70
2014	AS-06	58	27	5	8	3	0	0	84	10	38
2011	AS	58	23	6	8	4	0	1	81	12	682
2011	AS-01	57	24	8	7	4	0	0	81	11	177
2011	AS-02	59	24	4	8	2	0	2	86	10	222
2011	AS-03	61	20	7	6	6	1	1	82	11	107
2011	AS-04	55	25	11	6	4	0	0	79	9	53
2011	AS-05	59	19	3	11	8	0	0	78	19	73
2011	AS-06	49	23	6	11	11	0	0	71	23	35
2011	AS-07	47	27	7	13	7	0	0	73	20	15
2008	AS	58	20	7	11	4	0	0	78	15	599
2008	AS-01	64	16	7	9	3	0	1	81	12	147
2008	AS-02	61	18	9	9	3	0	1	80	11	184
2008	AS-03	56	28	4	6	5	0	0	84	12	94
2008	AS-04	48	24	2	19	8	0	0	71	27	63
2008	AS-05	52	20	6	17	5	0	0	72	22	64
2008	AS-06	63	17	13	0	7	0	0	80	7	30

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	23	6	5	3	0	2	85	9	453
2017	AS-01	55	26	9	6	2	0	3	83	8	96
2017	AS-02	67	20	5	3	2	0	3	89	5	135
2017	AS-03	58	23	4	10	3	0	2	84	13	81
2017	AS-04	66	25	0	6	3	0	0	91	9	32
2017	AS-05	58	23	9	3	5	0	2	82	8	65
2017	AS-06	52	33	4	8	2	0	0	85	11	25
2017	AS-07	54	27	9	9	0	0	0	81	9	11
2014	AS	66	18	5	4	3	0	3	87	7	611
2014	AS-01	61	20	7	5	2	0	6	86	7	150
2014	AS-02	69	21	2	4	2	0	2	92	6	182
2014	AS-03	74	14	6	4	2	0	1	89	5	110
2014	AS-04	64	19	7	4	4	0	2	85	8	48
2014	AS-05	58	14	9	6	10	0	3	75	16	70
2014	AS-06	71	16	8	3	0	0	3	89	3	38
2011	AS	60	22	6	6	3	0	3	85	9	682
2011	AS-01	59	23	5	6	3	0	4	85	9	178
2011	AS-02	62	24	5	4	2	0	5	90	6	221
2011	AS-03	60	20	7	7	4	0	3	82	11	107
2011	AS-04	59	22	7	6	6	0	0	81	11	54
2011	AS-05	58	22	7	11	3	0	0	79	14	73
2011	AS-06	59	12	12	6	9	0	3	73	15	34
2011	AS-07	67	27	0	0	7	0	0	93	7	15
2008	AS	61	16	7	6	3	0	7	83	10	599
2008	AS-01	65	17	8	1	1	1	6	88	3	147
2008	AS-02	62	11	7	10	2	0	9	80	13	183
2008	AS-03	59	20	6	5	3	1	5	84	9	95
2008	AS-04	49	21	8	8	10	0	5	73	18	63
2008	AS-05	61	20	3	6	3	0	6	87	10	64
2008	AS-06	77	7	7	0	3	0	7	89	4	30

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	74	17	5	3	0	0	2	92	3	453
2017	AS-01	70	18	7	2	1	1	1	89	3	96
2017	AS-02	79	15	1	3	1	0	1	95	4	135
2017	AS-03	77	16	4	1	0	0	2	95	1	82
2017	AS-04	84	10	0	6	0	0	0	94	6	31
2017	AS-05	71	18	6	3	0	0	2	90	3	65
2017	AS-06	50	33	12	4	0	0	0	84	4	25
2017	AS-07	63	28	9	0	0	0	0	91	0	11
2014	AS	74	14	5	2	2	0	3	91	4	611
2014	AS-01	74	14	6	2	1	0	3	91	3	150
2014	AS-02	75	15	3	3	3	0	2	91	6	182
2014	AS-03	77	15	4	0	2	0	2	94	2	110
2014	AS-04	81	9	6	0	2	0	2	92	2	48
2014	AS-05	68	14	7	3	1	0	6	88	5	70
2014	AS-06	73	13	5	5	0	0	3	89	5	38
2011	AS	72	14	5	4	3	0	2	88	7	681
2011	AS-01	71	16	6	4	2	0	1	88	6	177
2011	AS-02	75	12	4	4	2	0	4	90	6	221
2011	AS-03	72	10	8	3	3	1	3	85	6	106
2011	AS-04	74	17	0	2	7	0	0	91	9	54
2011	AS-05	66	21	4	5	3	0	1	88	8	73
2011	AS-06	74	3	9	6	6	0	3	79	12	35
2011	AS-07	73	13	13	0	0	0	0	87	0	15
2008	AS	78	8	3	3	2	1	6	92	5	600
2008	AS-01	81	6	3	1	1	2	6	95	2	147
2008	AS-02	76	9	2	4	2	1	7	92	6	184
2008	AS-03	81	7	4	1	2	1	3	92	3	95
2008	AS-04	73	8	2	3	6	2	6	88	10	63
2008	AS-05	81	9	3	2	0	0	5	95	2	64
2008	AS-06	83	0	0	7	3	0	7	89	11	30

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	53	21	10	5	3	2	5	81	9	452
2017	AS-01	54	19	7	4	1	5	10	86	6	96
2017	AS-02	59	20	7	4	4	2	5	84	9	135
2017	AS-03	51	17	17	7	2	1	4	71	10	81
2017	AS-04	64	26	0	3	6	0	0	90	10	31
2017	AS-05	47	23	12	6	3	3	5	76	11	65
2017	AS-06	36	37	20	4	2	0	0	73	6	25
2017	AS-07	54	27	19	0	0	0	0	81	0	11
2014	AS	54	24	8	6	3	1	4	82	9	610
2014	AS-01	54	21	9	6	3	1	7	81	9	150
2014	AS-02	56	28	3	6	2	1	3	88	8	182
2014	AS-03	57	22	11	2	3	2	4	84	5	110
2014	AS-04	54	17	17	6	2	0	4	74	9	48
2014	AS-05	44	26	13	9	4	0	4	73	14	70
2014	AS-06	59	24	5	6	3	0	3	86	9	37

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	23	10	1	2	2	3	86	4	453
2017	AS-01	59	20	12	2	1	3	2	84	3	96
2017	AS-02	60	24	7	2	1	1	4	89	4	135
2017	AS-03	56	26	7	1	5	0	5	86	6	81
2017	AS-04	68	19	3	0	0	9	0	97	0	32
2017	AS-05	64	13	18	0	2	2	2	80	2	65
2017	AS-06	36	47	12	0	5	0	0	83	5	25
2017	AS-07	63	28	9	0	0	0	0	91	0	11
2014	AS	58	23	7	3	1	3	4	88	5	609
2014	AS-01	57	24	3	5	2	3	5	89	7	150
2014	AS-02	64	24	4	2	1	2	3	93	3	182
2014	AS-03	63	21	10	2	0	3	2	87	2	110
2014	AS-04	46	27	6	4	2	6	8	86	7	48
2014	AS-05	48	23	12	7	3	4	3	77	11	69
2014	AS-06	62	19	11	3	0	0	5	85	3	37
2011	AS	61	20	11	1	2	2	2	85	3	681
2011	AS-01	65	17	12	1	1	1	2	85	2	178
2011	AS-02	63	18	10	2	2	2	3	86	4	221
2011	AS-03	55	23	13	2	0	5	2	84	2	107
2011	AS-04	50	30	9	0	6	2	4	84	6	54
2011	AS-05	60	22	10	3	3	3	0	84	6	72
2011	AS-06	65	15	12	0	3	0	6	84	3	34
2011	AS-07	60	33	0	0	0	7	0	100	0	15
2008	AS	66	21	5	4	1	1	2	89	6	595
2008	AS-01	69	21	3	2	1	2	1	94	3	146
2008	AS-02	69	17	7	4	1	1	2	88	4	183
2008	AS-03	63	24	3	5	2	1	1	89	8	94
2008	AS-04	56	27	5	6	3	2	0	85	10	62
2008	AS-05	66	22	6	6	0	0	0	88	6	64
2008	AS-06	73	13	3	0	3	0	7	93	4	30

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	21	79	453
2017	AS-01	25	75	96
2017	AS-02	18	82	135
2017	AS-03	22	78	82
2017	AS-04	19	81	32
2017	AS-05	28	72	64
2017	AS-07	0	100	11
2014	AS	20	80	609
2014	AS-01	17	83	149
2014	AS-02	21	79	182
2014	AS-03	16	84	110
2014	AS-04	27	73	48
2014	AS-05	27	73	70
2014	AS-06	19	81	37

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	53	98
2017	AS-01	72	25
2017	AS-02	46	24
2017	AS-03	51	18
2017	AS-05	49	18
2014	AS	45	121
2014	AS-01	59	25
2014	AS-02	29	38
2014	AS-03	50	16
2014	AS-05	63	19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	62	98
2017	AS-01	48	25
2017	AS-02	71	24
2017	AS-03	67	18
2017	AS-05	62	18
2014	AS	69	121
2014	AS-01	68	25
2014	AS-02	76	38
2014	AS-03	63	16
2014	AS-04	78	13
2014	AS-05	58	19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AS	9	98
2017	AS-01	0	25
2014	AS	5	121
2014	AS-01	0	25
2014	AS-02	0	38

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AS-01	25
2017	AS-02	24
2017	AS-05	18
2014	AS-01	25
2014	AS-02	38
2014	AS-03	16
2014	AS-04	13
2014	AS-05	19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	AS-03	0	18
2014	AS	5	121
2014	AS-01	0	25
2014	AS-03	0	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	AS-05	18
2014	AS-01	25
2014	AS-03	16
2014	AS-05	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	AS-01	25
2017	AS-02	24
2017	AS-03	18
2014	AS-01	25
2014	AS-03	16
2014	AS-04	13
2014	AS-05	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AS	41	98
2017	AS-01	37	25
2017	AS-02	37	24
2017	AS-03	39	18
2017	AS-05	56	18
2014	AS	37	121
2014	AS-01	36	25
2014	AS-02	29	38
2014	AS-03	38	16
2014	AS-04	36	13
2014	AS-05	37	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AS	45	98
2017	AS-01	52	25
2017	AS-02	37	24
2017	AS-03	56	18
2017	AS-05	39	18
2014	AS	42	121
2014	AS-01	45	25
2014	AS-02	39	38
2014	AS-03	38	16
2014	AS-04	70	13
2014	AS-05	37	19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	48	98
2017	AS-01	36	25
2017	AS-02	38	24
2017	AS-03	53	18
2017	AS-05	62	18
2014	AS	48	121
2014	AS-01	44	25
2014	AS-02	29	38
2014	AS-03	50	16
2014	AS-04	60	13
2014	AS-05	74	19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	49	98
2017	AS-01	39	25
2017	AS-02	58	24
2017	AS-03	44	18
2017	AS-05	57	18
2014	AS	41	121
2014	AS-01	36	25
2014	AS-02	29	38
2014	AS-04	54	13
2014	AS-05	58	19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AS	29	98
2017	AS-01	28	25
2017	AS-02	25	24
2017	AS-03	26	18
2017	AS-05	39	18
2014	AS	32	121
2014	AS-01	31	25
2014	AS-02	21	38
2014	AS-03	31	16
2014	AS-04	47	13
2014	AS-05	42	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	53	98
2017	AS-01	60	25
2017	AS-02	67	24
2017	AS-03	46	18
2017	AS-05	51	18
2014	AS	65	121
2014	AS-01	60	25
2014	AS-02	53	38
2014	AS-03	56	16
2014	AS-04	85	13
2014	AS-05	89	19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AS	41	98
2017	AS-01	31	25
2017	AS-02	46	24
2017	AS-03	28	18
2017	AS-05	56	18
2014	AS	37	121
2014	AS-01	40	25
2014	AS-02	29	38
2014	AS-03	38	16
2014	AS-04	38	13
2014	AS-05	32	19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	AS	98
2017	AS-01	25
2017	AS-02	24
2017	AS-03	18
2017	AS-05	18
2014	AS-01	25
2014	AS-02	38
2014	AS-03	16
2014	AS-04	13
2014	AS-05	19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	AS	5	98
2017	AS-03	0	18
2017	AS-05	0	18
2014	AS	6	121
2014	AS-03	0	16
2014	AS-04	0	13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	AS	8	98
2014	AS	10	121
2014	AS-01	20	25
2014	AS-03	0	16

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	53	98
2017	AS-01	33	25
2017	AS-02	59	24
2017	AS-03	72	18
2017	AS-05	61	18
2014	AS	52	121
2014	AS-01	60	25
2014	AS-02	47	38
2014	AS-03	44	16
2014	AS-04	39	13
2014	AS-05	53	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AS	26	98
2017	AS-01	36	25
2017	AS-03	28	18
2014	AS	24	121
2014	AS-02	24	38
2014	AS-05	26	19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	9	98
2017	AS-03	0	18
2014	AS	11	121

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	61	98
2017	AS-01	64	25
2017	AS-02	42	24
2017	AS-03	61	18
2017	AS-05	60	18
2014	AS	55	121
2014	AS-01	56	25
2014	AS-02	43	38
2014	AS-03	56	16
2014	AS-04	45	13
2014	AS-05	74	19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AS	29	98
2017	AS-01	23	25
2017	AS-02	21	24
2017	AS-03	33	18
2017	AS-05	27	18
2014	AS	31	121
2014	AS-01	20	25
2014	AS-02	29	38
2014	AS-03	38	16
2014	AS-05	26	19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AS	9	98
2017	AS-01	0	25
2014	AS	9	121

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AS	19	98
2017	AS-01	24	25
2017	AS-02	21	24
2014	AS	22	121
2014	AS-01	28	25
2014	AS-04	55	13

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AS	7	98
2017	AS-01	0	25
2017	AS-05	0	18
2014	AS	18	121
2014	AS-01	20	25
2014	AS-05	37	19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	11	98
2014	AS	9	121
2014	AS-01	20	25
2014	AS-02	0	38
2014	AS-03	0	16

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AS	11	98
2014	AS	11	121
2014	AS-04	0	13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	12	98
2014	AS	15	121
2014	AS-01	19	25
2014	AS-02	13	38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	23	98
2017	AS-01	20	25
2017	AS-02	34	24
2017	AS-05	34	18
2014	AS	18	121
2014	AS-02	31	38
2014	AS-03	31	16

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	16	87
2014	AS	10	110
2014	AS-01	0	20

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AS	17	87
2014	AS	17	110
2014	AS-02	22	38
2014	AS-04	0	11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AS	12	87
2014	AS	7	110
2014	AS-02	13	38
2014	AS-04	0	11
2014	AS-05	0	17

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS	9	87
2014	AS	6	110
2014	AS-01	0	20
2014	AS-05	0	17

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AS	12	87
2014	AS	9	110
2014	AS-02	13	38

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	7	87
2017	AS-03	0	16
2014	AS	14	110

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	18	87
2017	AS-03	29	16
2014	AS	14	110
2014	AS-02	19	38
2014	AS-03	0	16

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AS	17	87
2017	AS-02	38	21
2014	AS	8	110
2014	AS-05	0	17

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AS	13	87
2014	AS	12	110
2014	AS-01	25	20
2014	AS-05	0	17

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	23	87
2017	AS-03	29	16
2014	AS	23	110
2014	AS-01	35	20
2014	AS-02	21	38
2014	AS-04	45	11

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	10	87
2014	AS	10	110
2014	AS-04	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	45	87
2017	AS-01	36	22
2017	AS-02	58	21
2017	AS-03	42	16
2017	AS-05	44	16
2014	AS	48	110
2014	AS-01	65	20
2014	AS-02	42	38
2014	AS-03	63	16
2014	AS-04	45	11
2014	AS-05	41	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	AS	87
2017	AS-01	22
2017	AS-02	21
2017	AS-03	16
2017	AS-05	16
2014	AS-02	38
2014	AS-03	16
2014	AS-04	11
2014	AS-05	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	52	87
2017	AS-01	50	22
2017	AS-02	72	21
2017	AS-03	49	16
2014	AS	54	110
2014	AS-01	80	20
2014	AS-02	47	38
2014	AS-03	63	16
2014	AS-04	45	11
2014	AS-05	47	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	AS	87
2017	AS-01	22
2017	AS-02	21
2017	AS-03	16
2017	AS-05	16

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	9	87
2017	AS-05	0	16
2014	AS	13	110

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	91	9	98
2017	AS-01	95	5	25
2017	AS-02	84	16	24
2017	AS-03	91	9	18
2017	AS-05	95	5	18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	21	21	8	9	23	6	47	23	454
2017	AS-01	14	25	18	7	9	21	5	53	22	96
2017	AS-02	13	17	22	7	7	28	7	46	21	135
2017	AS-03	12	25	22	7	9	20	5	49	21	82
2017	AS-04	12	16	19	9	9	28	6	43	29	32
2017	AS-05	15	25	19	4	12	16	9	53	22	65
2017	AS-06	12	16	24	12	15	16	4	36	34	25
2017	AS-07	9	9	36	21	9	15	0	22	35	11
2014	AS	13	19	21	9	7	23	8	46	22	609
2014	AS-01	9	21	21	7	7	22	13	47	22	150
2014	AS-02	15	18	20	6	4	28	8	52	16	182
2014	AS-03	12	24	23	12	6	19	4	46	24	109
2014	AS-04	6	11	17	11	10	34	11	31	39	47
2014	AS-05	13	19	30	10	10	16	3	38	24	70
2014	AS-06	21	18	19	16	5	16	5	50	27	38

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	32	20	9	7	10	2	60	18	452
2017	AS-01	18	42	15	8	9	6	2	65	18	95
2017	AS-02	21	29	20	8	5	16	1	60	16	134
2017	AS-03	22	39	14	9	8	6	4	67	18	82
2017	AS-04	34	19	19	6	9	12	0	61	18	32
2017	AS-05	20	32	22	12	5	8	1	57	19	65
2017	AS-06	12	20	36	8	15	8	0	35	26	25
2017	AS-07	17	18	39	9	9	7	0	38	20	11
2014	AS	19	33	21	7	5	14	2	61	14	610
2014	AS-01	18	33	23	5	5	15	1	61	12	150
2014	AS-02	21	34	21	4	2	17	2	67	7	182
2014	AS-03	19	35	17	11	5	10	2	61	19	109
2014	AS-04	13	29	17	8	8	21	4	55	22	48
2014	AS-05	16	29	27	11	7	10	0	49	21	70
2014	AS-06	21	34	24	5	8	8	0	60	14	38
2011	AS	30	38	15	8	3	7	0	73	11	683
2011	AS-01	29	40	14	7	2	8	0	75	10	177
2011	AS-02	31	37	15	5	1	9	1	76	7	222
2011	AS-03	29	39	9	10	5	7	0	74	16	107
2011	AS-04	28	31	26	6	2	7	0	64	8	54
2011	AS-05	27	41	18	10	4	0	0	68	14	73
2011	AS-06	31	31	14	17	6	0	0	63	23	35
2011	AS-07	47	27	7	20	0	0	0	73	20	15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	7	93	449
2017	AS-01	8	92	95
2017	AS-02	5	95	133
2017	AS-03	6	94	82
2017	AS-05	11	89	63
2014	AS	8	92	607
2014	AS-01	10	90	149
2014	AS-02	6	94	182
2014	AS-03	6	94	108
2014	AS-04	12	88	48
2014	AS-05	10	90	70
2014	AS-06	0	100	37

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	44	32
2014	AS	33	48
2014	AS-01	39	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	81	32
2014	AS	75	48
2014	AS-01	74	15
2014	AS-02	72	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	AS-01	0	15
2014	AS-02	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2014	AS	48
2014	AS-01	15
2014	AS-02	11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2014	AS	48
2014	AS-01	15
2014	AS-02	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	AS-01	0	15
2014	AS-02	0	11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	AS	15	48

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	AS	22	32
2014	AS	14	48

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	AS	16	32
2014	AS	10	48

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	AS	0	32
2014	AS-02	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2014	AS	25	48

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AS	27	32
2014	AS	21	48
2014	AS-02	46	11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	AS-02	0	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	AS	0	32

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	AS-02	0	11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	AS	25	32
2014	AS	17	48

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	AS	0	32

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2014	AS	25	48

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	AS	32
2014	AS-01	15
2014	AS-02	11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	25	32
2014	AS	33	48
2014	AS-01	39	15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	30	33
2014	AS	19	48

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2014	AS-02	0	11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	AS-01	0	15
2014	AS-02	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AS	18	33
2014	AS	15	48
2014	AS-02	0	11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	AS-02	0	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	AS-02	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	AS-02	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	AS	21	48

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	43	33
2014	AS	48	48
2014	AS-01	40	15
2014	AS-02	73	11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2014	AS	46
2014	AS-01	14
2014	AS-02	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AS	16	31
2014	AS-02	0	11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	AS	31
2014	AS	46
2014	AS-01	14
2014	AS-02	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	AS-01	0	14
2014	AS-02	0	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2014	AS	46
2014	AS-01	14
2014	AS-02	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	AS	11	46
2014	AS-02	0	11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	18	31

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	AS	11	46

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	26	31
2014	AS	24	46

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	23	31
2014	AS	15	46

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	57	31
2014	AS	54	46
2014	AS-01	58	14
2014	AS-02	45	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	AS	31
2014	AS	46
2014	AS-01	14
2014	AS-02	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	64	31
2014	AS	72	46
2014	AS-01	65	14
2014	AS-02	64	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS	0	31

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	AS	13	46

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	84	16	33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	19	22	3	3	31	7	54	11	454
2017	AS-01	19	25	24	3	3	21	5	59	8	96
2017	AS-02	13	12	21	4	4	38	8	47	14	135
2017	AS-03	13	25	21	4	2	30	5	59	9	82
2017	AS-04	19	12	16	0	0	50	3	67	0	32
2017	AS-05	15	23	21	5	6	21	9	55	15	65
2017	AS-06	8	16	36	0	6	25	8	37	10	25
2017	AS-07	27	9	21	0	0	43	0	64	0	11
2014	AS	15	17	26	3	2	31	7	50	8	611
2014	AS-01	15	18	23	5	3	27	9	51	13	150
2014	AS-02	18	15	24	2	1	34	7	56	4	182
2014	AS-03	12	20	27	3	1	32	6	51	6	110
2014	AS-04	6	10	26	2	8	37	11	32	20	48
2014	AS-05	14	19	34	5	3	24	1	44	10	70
2014	AS-06	16	10	34	3	0	32	5	41	4	38

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	30	21	3	3	15	2	67	7	453
2017	AS-01	26	32	27	2	3	9	1	64	5	96
2017	AS-02	24	26	20	3	4	19	3	65	10	135
2017	AS-03	23	38	15	4	2	15	2	75	7	81
2017	AS-04	40	25	12	0	0	22	0	84	0	32
2017	AS-05	23	34	20	8	3	11	2	65	12	65
2017	AS-06	15	24	41	0	6	12	0	45	7	25
2017	AS-07	35	9	21	0	0	35	0	68	0	11
2014	AS	22	29	23	5	2	17	2	64	8	609
2014	AS-01	22	32	20	6	1	19	1	67	8	149
2014	AS-02	25	30	21	1	1	19	2	70	3	181
2014	AS-03	18	32	27	4	4	14	2	60	9	110
2014	AS-04	21	15	23	8	4	22	6	50	17	48
2014	AS-05	20	26	31	6	4	13	0	52	12	70
2014	AS-06	29	32	19	8	0	13	0	69	9	38
2011	AS	33	38	15	4	1	9	0	78	6	679
2011	AS-01	36	36	16	5	1	6	0	77	6	176
2011	AS-02	31	39	14	4	1	10	1	79	5	222
2011	AS-03	30	40	15	2	4	9	0	77	6	106
2011	AS-04	39	28	17	6	0	11	0	75	6	54
2011	AS-05	30	42	14	4	1	8	0	79	6	73
2011	AS-06	26	32	15	12	3	12	0	67	17	34
2011	AS-07	36	50	0	7	0	7	0	92	8	14

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	17	83	453
2017	AS-01	21	79	95
2017	AS-02	15	85	135
2017	AS-03	17	83	82
2017	AS-04	16	84	32
2017	AS-05	20	80	65
2014	AS	14	86	610
2014	AS-01	12	88	150
2014	AS-02	11	89	182
2014	AS-03	13	87	110
2014	AS-04	25	75	48
2014	AS-05	19	81	70
2014	AS-06	13	87	37

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	72	28	77
2017	AS-01	75	25	20
2017	AS-02	66	34	21
2017	AS-03	80	20	14
2017	AS-05	61	39	13
2014	AS	71	29	83
2014	AS-01	73	27	18
2014	AS-02	65	35	20
2014	AS-03	72	28	14
2014	AS-04	58	42	12
2014	AS-05	92	8	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	30	4	11	4	2	81	15	55
2017	AS-01	41	39	0	20	0	0	80	20	15
2017	AS-02	57	21	0	7	7	7	85	15	14
2017	AS-03	54	18	10	9	9	0	72	18	11
2014	AS	56	27	5	8	3	0	83	12	59
2014	AS-01	55	22	8	7	7	0	77	15	13
2014	AS-02	69	31	0	0	0	0	100	0	13
2014	AS-03	61	20	0	20	0	0	80	20	10
2014	AS-05	50	25	17	8	0	0	75	8	12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	49	9	4	2	2	2	85	6	453
2017	AS-01	24	50	10	7	2	2	5	79	10	96
2017	AS-02	39	48	6	2	2	2	0	89	4	135
2017	AS-03	31	52	10	4	0	1	2	86	4	82
2017	AS-04	34	43	14	0	6	3	0	80	6	32
2017	AS-05	35	52	5	7	2	0	0	87	8	64
2017	AS-06	43	33	15	4	0	0	4	80	4	25
2017	AS-07	21	70	9	0	0	0	0	91	0	11
2014	AS	32	48	10	5	2	1	3	83	7	610
2014	AS-01	20	51	15	8	2	1	3	74	10	149
2014	AS-02	34	44	10	4	5	2	2	81	9	182
2014	AS-03	34	51	8	5	0	1	1	87	5	110
2014	AS-04	27	58	4	0	4	2	4	91	4	48
2014	AS-05	44	43	4	6	0	0	3	90	6	70
2014	AS-06	37	37	8	5	0	0	13	85	6	38
2011	AS	31	50	9	6	2	1	1	83	8	682
2011	AS-01	23	58	8	7	2	1	1	82	10	177
2011	AS-02	33	46	10	7	2	1	1	81	9	221
2011	AS-03	33	50	10	5	2	1	0	83	7	107
2011	AS-04	33	43	15	4	6	0	0	76	9	54
2011	AS-05	44	44	3	3	3	0	4	91	6	73
2011	AS-06	20	66	6	6	0	0	3	88	6	35
2011	AS-07	40	53	0	0	0	0	7	100	0	15
2008	AS	36	44	10	6	2	1	1	81	8	601
2008	AS-01	22	51	16	7	1	1	1	76	8	147
2008	AS-02	41	39	10	5	3	1	1	81	9	185
2008	AS-03	35	44	13	6	1	1	0	80	7	95
2008	AS-04	33	56	3	6	0	2	0	90	6	63
2008	AS-05	48	33	8	5	3	2	2	84	8	64
2008	AS-06	43	47	3	3	0	3	0	93	3	30

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	8	22	27	8	6	22	7	42	20	454
2017	AS-01	5	26	21	10	6	22	9	45	24	96
2017	AS-02	11	21	29	8	7	18	6	43	19	135
2017	AS-03	10	20	35	12	5	12	7	36	21	82
2017	AS-04	3	22	22	3	9	38	3	42	21	32
2017	AS-05	5	29	19	6	6	29	6	52	19	65
2017	AS-06	4	12	37	8	6	20	12	24	22	25
2017	AS-07	18	9	39	0	8	26	0	38	10	11
2014	AS	9	19	25	7	6	25	9	42	21	609
2014	AS-01	5	19	27	9	7	22	11	36	24	149
2014	AS-02	11	17	21	6	5	31	8	47	18	182
2014	AS-03	7	24	29	10	5	19	6	41	19	110
2014	AS-04	4	17	23	6	12	29	9	34	30	48
2014	AS-05	12	22	27	5	7	22	6	46	16	69
2014	AS-06	10	10	27	3	5	26	19	38	14	38
2011	AS	9	26	22	10	3	24	6	49	19	682
2011	AS-01	10	25	26	8	3	23	6	49	15	178
2011	AS-02	10	25	20	10	2	27	5	51	18	220
2011	AS-03	5	29	25	11	5	21	5	45	21	107
2011	AS-04	7	26	17	15	6	22	7	47	29	54
2011	AS-05	15	23	18	14	5	18	7	51	25	73
2011	AS-06	3	26	26	9	0	29	9	45	14	35
2011	AS-07	0	33	27	7	0	27	7	50	10	15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	36	11	4	1	8	2	82	6	454
2017	AS-01	29	40	16	2	1	6	5	78	3	96
2017	AS-02	44	33	7	5	1	9	0	84	7	135
2017	AS-03	39	35	10	5	0	9	2	84	5	82
2017	AS-04	52	32	7	0	0	9	0	92	0	32
2017	AS-05	40	32	11	8	2	8	0	78	10	65
2017	AS-06	27	46	15	4	0	4	4	79	4	25
2017	AS-07	45	46	9	0	0	0	0	91	0	11
2014	AS	41	35	10	3	1	8	3	84	4	610
2014	AS-01	34	32	18	3	1	9	3	75	4	149
2014	AS-02	46	32	8	3	2	8	2	87	5	182
2014	AS-03	43	40	5	3	0	9	1	92	3	110
2014	AS-04	32	41	4	4	0	15	4	90	5	48
2014	AS-05	41	36	14	1	1	3	3	82	3	70
2014	AS-06	42	32	10	0	0	5	10	88	0	38
2011	AS	43	35	10	4	2	5	1	84	6	682
2011	AS-01	44	37	9	3	1	6	1	86	4	177
2011	AS-02	39	36	11	4	2	6	2	82	6	222
2011	AS-03	47	30	9	7	3	4	0	80	11	107
2011	AS-04	48	31	2	6	2	11	0	90	8	54
2011	AS-05	49	32	7	3	3	3	4	87	6	72
2011	AS-06	31	43	20	0	3	3	0	76	3	35
2011	AS-07	47	33	7	0	0	0	13	92	0	15
2008	AS	43	35	9	4	1	7	1	85	6	601
2008	AS-01	41	36	6	5	1	10	1	86	7	147
2008	AS-02	50	31	9	2	1	6	1	88	3	185
2008	AS-03	35	44	8	5	1	6	0	84	7	95
2008	AS-04	38	35	11	10	2	5	0	77	12	63
2008	AS-05	36	36	13	5	0	8	3	81	5	64
2008	AS-06	57	33	7	0	0	3	0	93	0	30

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	30	20	7	3	13	2	66	11	454
2017	AS-01	20	29	26	6	1	12	6	60	8	96
2017	AS-02	30	27	18	7	3	16	0	68	11	135
2017	AS-03	25	32	17	7	4	12	2	67	13	82
2017	AS-04	34	35	13	3	3	12	0	79	6	32
2017	AS-05	24	32	21	6	4	12	0	64	12	65
2017	AS-06	20	41	16	11	0	8	4	69	12	25
2017	AS-07	42	9	19	11	0	19	0	63	14	11
2014	AS	33	32	15	4	2	11	3	76	7	610
2014	AS-01	25	34	22	3	1	12	3	70	5	149
2014	AS-02	42	27	11	3	2	13	2	82	6	182
2014	AS-03	31	33	18	6	3	8	2	70	9	110
2014	AS-04	23	40	6	8	2	14	7	79	13	48
2014	AS-05	31	33	19	1	4	9	3	72	6	70
2014	AS-06	32	42	8	0	0	8	10	90	0	38
2011	AS	33	35	13	5	2	11	2	78	8	682
2011	AS-01	35	34	15	2	1	12	1	79	4	178
2011	AS-02	29	37	13	5	2	13	2	77	8	222
2011	AS-03	32	36	12	7	2	10	1	77	10	106
2011	AS-04	41	22	13	6	4	15	0	74	11	54
2011	AS-05	37	36	7	4	5	5	5	82	11	73
2011	AS-06	26	41	18	6	3	6	0	72	9	34
2011	AS-07	47	27	7	7	0	0	13	85	8	15
2008	AS	38	34	11	7	3	6	2	78	10	599
2008	AS-01	42	35	7	5	3	6	1	84	9	146
2008	AS-02	42	35	9	5	1	7	2	84	7	184
2008	AS-03	32	36	19	6	2	5	0	71	9	95
2008	AS-04	29	32	11	14	6	6	2	66	22	63
2008	AS-05	28	36	19	5	3	6	3	71	9	64
2008	AS-06	53	27	17	0	0	3	0	83	0	30

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	29	8	5	5	0	0	81	10	454
2017	AS-01	52	35	6	3	4	0	0	87	7	96
2017	AS-02	47	31	9	7	5	0	1	79	12	135
2017	AS-03	53	23	12	8	2	1	0	77	11	82
2017	AS-04	71	20	3	3	3	0	0	91	6	32
2017	AS-05	55	26	8	3	8	0	0	81	11	65
2017	AS-06	51	24	8	4	12	0	0	76	16	25
2017	AS-07	42	47	11	0	0	0	0	89	0	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	28	11	5	4	1	0	80	9	453
2017	AS-01	49	35	8	3	3	2	0	86	6	96
2017	AS-02	47	30	13	5	5	1	0	77	10	135
2017	AS-03	56	20	10	9	4	0	1	78	12	82
2017	AS-04	74	16	7	3	0	0	0	90	3	32
2017	AS-05	53	30	3	5	6	3	0	85	12	64
2017	AS-06	41	28	23	0	8	0	0	69	8	25
2017	AS-07	42	37	21	0	0	0	0	79	0	11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	41	18	8	4	2	69	13	452
2017	AS-01	20	42	22	12	2	3	63	15	96
2017	AS-02	25	39	18	8	6	4	67	15	134
2017	AS-03	33	37	16	7	7	0	70	14	82
2017	AS-04	34	35	22	6	0	3	72	6	32
2017	AS-05	28	47	14	6	3	1	76	9	65
2017	AS-06	17	51	28	4	0	0	68	4	24
2017	AS-07	35	56	9	0	0	0	91	0	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	38	22	15	10	3	53	25	453
2017	AS-01	11	47	13	21	7	2	58	28	96
2017	AS-02	12	33	22	14	14	5	48	29	135
2017	AS-03	14	41	19	14	9	4	58	23	81
2017	AS-04	19	47	25	6	3	0	66	9	32
2017	AS-05	18	32	26	10	14	0	50	24	65
2017	AS-06	8	28	32	25	6	0	37	32	25
2017	AS-07	19	35	46	0	0	0	54	0	11

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	22	16	13	22	0	3	47	36	452
2017	AS-01	20	23	19	11	22	1	4	46	35	95
2017	AS-02	22	19	13	15	28	0	4	43	44	134
2017	AS-03	27	28	16	11	16	0	2	56	28	82
2017	AS-04	16	16	28	6	31	0	3	32	39	32
2017	AS-05	32	18	11	14	24	0	2	50	38	65
2017	AS-06	28	41	7	12	6	0	5	73	20	25
2017	AS-07	9	18	38	18	17	0	0	27	35	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	27	24	13	19	2	43	33	452
2017	AS-01	18	29	24	16	10	3	49	27	94
2017	AS-02	15	22	25	10	27	1	38	37	135
2017	AS-03	12	34	20	14	19	1	47	33	82
2017	AS-04	25	28	21	10	16	0	53	26	32
2017	AS-05	15	29	23	15	17	0	45	32	65
2017	AS-06	14	12	37	16	20	0	26	37	25
2017	AS-07	9	19	26	19	27	0	28	46	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	26	27	16	11	0	2	44	28	452
2017	AS-01	18	27	32	10	7	1	4	48	18	95
2017	AS-02	18	26	23	14	18	0	1	44	32	135
2017	AS-03	12	31	27	20	11	0	0	43	31	82
2017	AS-04	19	28	34	16	3	0	0	47	19	32
2017	AS-05	20	23	27	15	12	0	2	44	28	65
2017	AS-06	11	24	24	33	8	0	0	35	41	25
2017	AS-07	0	19	30	52	0	0	0	19	52	10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	19	21	22	23	1	2	32	46	451
2017	AS-01	10	23	25	20	16	2	3	35	38	95
2017	AS-02	15	18	17	17	32	0	2	33	50	134
2017	AS-03	11	15	25	24	22	0	2	26	48	82
2017	AS-04	19	16	22	24	16	3	0	36	41	31
2017	AS-05	14	23	20	23	20	0	0	37	43	65
2017	AS-06	4	16	28	28	24	0	0	20	52	25
2017	AS-07	0	11	17	44	28	0	0	11	72	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	20	14	6	4	2	14	71	12	453
2017	AS-01	42	18	8	4	3	2	23	79	10	96
2017	AS-02	41	16	15	4	7	1	15	68	14	135
2017	AS-03	43	22	14	6	4	2	9	73	11	81
2017	AS-04	37	21	19	0	0	3	19	75	0	32
2017	AS-05	43	17	15	14	2	0	10	66	17	65
2017	AS-06	26	37	20	4	8	0	4	66	13	25
2017	AS-07	11	26	35	9	9	9	0	41	20	11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	30	19	10	9	0	2	61	19	448
2017	AS-01	34	23	24	8	7	1	3	60	16	91
2017	AS-02	28	30	17	10	13	0	2	59	23	135
2017	AS-03	28	34	18	10	9	0	1	63	19	82
2017	AS-04	37	32	16	9	6	0	0	69	16	32
2017	AS-05	29	27	25	12	5	0	2	57	18	64
2017	AS-06	24	43	16	8	8	0	0	67	16	25
2017	AS-07	28	35	9	18	9	0	0	64	27	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	31	22	12	7	1	3	58	19	446
2017	AS-01	32	30	19	6	7	2	5	66	14	90
2017	AS-02	24	31	18	12	10	1	4	58	23	134
2017	AS-03	28	26	27	15	5	0	0	54	19	82
2017	AS-04	28	32	15	16	6	0	4	62	23	32
2017	AS-05	28	28	22	16	5	2	0	57	21	64
2017	AS-06	7	46	28	11	8	0	0	53	19	25
2017	AS-07	0	19	64	8	9	0	0	19	17	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	26	29	16	10	0	2	43	27	446
2017	AS-01	14	24	30	21	5	1	3	41	28	89
2017	AS-02	18	23	27	15	13	1	3	43	28	135
2017	AS-03	22	28	21	18	11	0	0	50	29	82
2017	AS-04	22	24	22	16	12	0	4	48	30	32
2017	AS-05	14	28	33	13	11	0	2	43	24	64
2017	AS-06	7	21	47	16	8	0	0	28	24	25
2017	AS-07	0	18	65	0	17	0	0	18	17	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	28	23	16	9	0	3	51	25	448
2017	AS-01	19	27	27	13	6	1	7	50	21	91
2017	AS-02	22	30	20	14	12	1	1	53	26	135
2017	AS-03	28	27	15	20	10	0	1	56	30	82
2017	AS-04	22	22	37	9	9	0	0	44	19	32
2017	AS-05	20	26	23	24	3	0	3	48	28	64
2017	AS-06	25	20	36	11	8	0	0	46	19	25
2017	AS-07	7	36	30	19	8	0	0	44	26	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	26	21	12	11	1	3	54	24	447
2017	AS-01	23	27	22	11	10	2	5	55	22	91
2017	AS-02	25	25	19	13	16	0	2	51	29	135
2017	AS-03	29	23	17	16	14	0	1	53	30	82
2017	AS-04	24	34	29	6	3	3	0	60	10	32
2017	AS-05	24	28	20	14	7	2	5	56	22	63
2017	AS-06	34	25	28	12	0	0	0	59	12	25
2017	AS-07	39	9	43	0	9	0	0	48	9	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	22	11	5	4	0	4	79	9	453
2017	AS-01	63	18	7	4	3	1	4	85	7	96
2017	AS-02	47	24	13	8	5	0	3	73	14	135
2017	AS-03	49	29	13	1	2	0	5	82	4	82
2017	AS-04	69	12	3	9	3	3	0	84	13	32
2017	AS-05	53	24	12	3	5	0	3	79	8	64
2017	AS-06	50	12	21	4	12	0	0	63	16	25
2017	AS-07	76	17	8	0	0	0	0	92	0	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	64	13	10	2	5	1	5	82	7	450
2017	AS-01	60	14	14	2	6	1	3	77	8	94
2017	AS-02	70	9	8	2	4	1	6	85	6	134
2017	AS-03	61	18	10	2	1	2	5	85	4	82
2017	AS-04	73	12	3	0	3	3	6	93	3	32
2017	AS-05	57	14	12	5	8	2	3	74	13	64
2017	AS-06	69	12	4	0	11	0	3	84	12	25
2017	AS-07	91	9	0	0	0	0	0	100	0	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	27	13	5	4	1	3	78	9	452
2017	AS-01	51	22	16	2	4	1	3	77	6	96
2017	AS-02	52	26	7	7	5	1	2	81	12	133
2017	AS-03	45	28	18	6	2	0	1	74	9	82
2017	AS-04	48	31	12	0	3	3	3	84	3	32
2017	AS-05	48	25	15	6	5	0	2	74	11	65
2017	AS-06	41	44	4	4	4	0	3	87	8	25
2017	AS-07	65	27	8	0	0	0	0	92	0	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	20	11	6	5	0	3	77	11	453
2017	AS-01	55	21	11	2	7	0	3	79	9	96
2017	AS-02	51	24	10	4	6	1	3	79	11	134
2017	AS-03	52	16	14	13	4	0	1	69	17	82
2017	AS-04	57	19	9	6	3	3	3	80	10	32
2017	AS-05	56	19	12	8	3	0	3	76	11	65
2017	AS-06	53	21	12	4	6	0	3	76	11	25
2017	AS-07	81	9	0	0	9	0	0	91	9	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	10	4	1	2	1	32	90	4	453
2017	AS-01	53	12	0	0	0	0	34	100	0	96
2017	AS-02	57	5	3	0	2	1	31	92	3	134
2017	AS-03	40	9	6	3	1	1	40	83	7	82
2017	AS-04	53	9	0	0	3	3	31	95	5	32
2017	AS-05	53	14	4	1	2	0	26	90	4	65
2017	AS-06	44	23	16	0	5	0	12	76	6	25
2017	AS-07	39	27	26	0	7	0	0	67	7	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	15	5	1	1	1	10	92	3	447
2017	AS-01	65	14	2	1	1	0	17	95	2	95
2017	AS-02	66	12	7	1	3	1	9	87	5	132
2017	AS-03	63	23	6	1	0	0	6	92	1	81
2017	AS-04	68	16	3	3	0	3	6	93	4	31
2017	AS-05	72	15	5	0	0	0	8	95	0	65
2017	AS-06	69	16	8	0	2	0	4	89	3	25
2017	AS-07	82	18	0	0	0	0	0	100	0	10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	16	9	2	5	1	7	83	8	454
2017	AS-01	53	19	12	4	5	0	7	77	10	96
2017	AS-02	56	18	7	3	7	1	8	81	11	135
2017	AS-03	62	21	5	0	3	1	7	91	4	82
2017	AS-04	53	15	12	0	9	3	7	76	10	32
2017	AS-05	69	11	9	3	2	0	6	85	5	65
2017	AS-06	88	0	8	0	4	0	0	88	4	25
2017	AS-07	74	9	9	7	0	0	0	83	7	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	26	12	5	2	0	4	80	8	452
2017	AS-01	41	34	14	7	2	0	2	77	9	95
2017	AS-02	47	25	15	7	3	0	4	75	10	135
2017	AS-03	49	31	10	4	4	0	4	82	8	82
2017	AS-04	55	16	6	6	3	3	10	82	11	31
2017	AS-05	64	18	15	1	0	0	2	83	2	65
2017	AS-06	61	27	4	0	4	0	4	92	4	25
2017	AS-07	58	24	9	0	0	0	9	90	0	11

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	27	36	14	11	0	1	38	26	453
2017	AS-01	9	30	43	12	5	0	0	39	17	96
2017	AS-02	10	23	30	13	20	0	3	34	35	134
2017	AS-03	15	32	30	15	9	0	0	46	23	82
2017	AS-04	19	34	29	16	3	0	0	53	19	32
2017	AS-05	8	28	36	15	13	0	0	36	28	65
2017	AS-06	7	24	40	16	8	4	0	33	25	25
2017	AS-07	0	0	73	18	9	0	0	0	27	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	22	37	19	7	0	1	26	36	453
2017	AS-01	8	28	33	23	6	1	1	30	37	96
2017	AS-02	20	20	34	15	9	1	2	25	40	134
2017	AS-03	15	23	37	17	8	0	0	25	38	82
2017	AS-04	10	12	40	28	9	0	0	38	22	32
2017	AS-05	13	21	43	17	6	0	0	23	34	65
2017	AS-06	12	16	39	33	0	0	0	33	28	25
2017	AS-07	9	19	63	9	0	0	0	9	28	11

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	23	18	7	11	2	1	40	60	453
2017	AS-01	40	22	13	6	15	4	1	42	58	96
2017	AS-02	35	27	20	5	10	2	1	36	64	134
2017	AS-03	44	24	19	6	7	0	0	44	56	82
2017	AS-04	44	13	16	7	21	0	0	44	56	32
2017	AS-05	40	23	16	8	12	2	0	41	59	65
2017	AS-06	45	13	26	8	4	4	0	47	53	25
2017	AS-07	37	17	18	20	7	0	0	37	63	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	17	260
2017	AS-01	32	51
2017	AS-02	16	81
2017	AS-03	13	46
2017	AS-04	23	18
2017	AS-05	5	38
2017	AS-06	16	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	30	260
2017	AS-01	19	51
2017	AS-02	34	81
2017	AS-03	39	46
2017	AS-04	32	18
2017	AS-05	24	38
2017	AS-06	24	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	16	260
2017	AS-01	16	51
2017	AS-02	12	81
2017	AS-03	24	46
2017	AS-04	28	18
2017	AS-05	14	38
2017	AS-06	8	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	55	260
2017	AS-01	50	51
2017	AS-02	45	81
2017	AS-03	68	46
2017	AS-04	67	18
2017	AS-05	53	38
2017	AS-06	62	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	5	260
2017	AS-01	8	51
2017	AS-02	3	81
2017	AS-03	2	46
2017	AS-04	6	18
2017	AS-05	3	38
2017	AS-06	8	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	42	260
2017	AS-01	42	51
2017	AS-02	49	81
2017	AS-03	32	46
2017	AS-04	28	18
2017	AS-05	47	38
2017	AS-06	35	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	12	49	16	10	2	11	252
2017	AS-01	11	46	19	10	2	12	51
2017	AS-02	17	52	16	3	4	9	77
2017	AS-03	9	53	13	13	2	11	46
2017	AS-04	6	62	11	6	0	16	18
2017	AS-05	9	43	25	12	3	9	34
2017	AS-06	0	46	8	30	0	16	13

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	19	16	15	25	1	8	39	43	263
2017	AS-01	16	21	11	19	23	4	5	41	47	52
2017	AS-02	23	18	19	8	25	0	6	43	36	83
2017	AS-03	21	22	13	15	20	0	9	47	38	46
2017	AS-04	0	6	17	29	38	0	12	6	75	18
2017	AS-05	16	22	19	13	21	0	10	41	37	38
2017	AS-06	8	25	14	8	44	0	0	33	52	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	5	9	13	10	31	5	27	20	60	262
2017	AS-01	5	10	18	13	31	15	8	20	57	52
2017	AS-02	6	12	11	5	30	3	34	29	54	83
2017	AS-03	2	10	11	13	22	2	39	21	60	46
2017	AS-04	0	11	11	17	38	6	18	14	71	18
2017	AS-05	8	3	16	11	36	3	24	14	63	38
2017	AS-06	0	0	14	9	41	0	36	0	78	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.