2017 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 39 2 4 1 0 0 93 5 131
2017 Non-supervisor 38 46 9 5 2 0 0 84 7 236
2014 Supervisor 42 42 5 8 3 0 0 85 11 130
2014 Non-supervisor 30 50 13 3 3 0 0 80 6 217

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 40 11 6 3 0 0 80 9 131
2017 Non-supervisor 36 42 12 8 3 0 0 77 11 236

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 68 30 1 0 1 0 0 98 1 131
2017 Non-supervisor 56 34 7 1 2 0 0 90 3 237
2014 Supervisor 67 25 5 2 0 0 0 92 2 130
2014 Non-supervisor 61 31 6 1 1 0 0 92 2 217

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 36 5 1 1 0 0 92 2 131
2017 Non-supervisor 48 42 6 2 2 0 0 89 5 237
2014 Supervisor 55 29 8 6 2 0 0 84 8 130
2014 Non-supervisor 38 45 11 3 2 0 0 83 6 217

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 29 7 1 2 1 0 90 3 131
2017 Non-supervisor 52 34 8 5 1 1 0 87 6 237
2014 Supervisor 55 32 10 2 2 0 0 86 4 130
2014 Non-supervisor 40 40 12 5 2 0 0 80 7 217

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 30 7 1 3 0 0 90 4 131
2017 Non-supervisor 50 36 8 6 1 0 0 86 6 237
2014 Supervisor 51 34 8 5 2 1 0 85 6 130
2014 Non-supervisor 43 38 12 5 2 0 0 81 7 217

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 25 18 3 5 2 0 74 8 130
2017 Non-supervisor 39 30 16 6 6 2 1 72 12 237
2014 Supervisor 47 31 10 8 4 1 0 78 12 130
2014 Non-supervisor 34 27 20 12 5 3 0 63 17 217
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 25 7 6 4 1 1 83 10 131
2017 Non-supervisor 58 24 8 7 1 1 1 84 8 237
2014 Supervisor 47 30 9 6 5 1 2 79 12 130
2014 Non-supervisor 46 34 14 3 3 0 0 80 5 217

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 32 7 8 3 0 1 82 11 131
2017 Non-supervisor 52 28 10 8 2 1 0 81 9 236
2014 Supervisor 41 35 9 9 4 1 1 77 13 130
2014 Non-supervisor 45 35 10 6 3 0 0 81 9 217

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 29 6 5 3 0 0 86 8 131
2017 Non-supervisor 61 21 9 5 2 0 0 83 8 237
2014 Supervisor 47 33 5 13 2 0 1 81 15 130
2014 Non-supervisor 51 29 11 5 5 0 0 79 10 217

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 36 11 4 4 1 2 80 9 130
2017 Non-supervisor 39 36 13 5 1 5 1 80 7 237
2014 Supervisor 42 39 5 8 5 2 0 83 13 130
2014 Non-supervisor 32 39 12 6 6 4 0 75 13 217

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 42 14 5 4 0 1 77 9 130
2017 Non-supervisor 33 38 15 7 3 2 0 74 10 236
2014 Supervisor 35 45 5 9 4 1 0 81 13 130
2014 Non-supervisor 29 37 18 9 5 2 0 68 14 217

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 41 22 11 6 1 1 61 17 130
2017 Non-supervisor 23 37 20 12 3 5 0 63 16 236
2014 Supervisor 20 49 16 10 5 1 0 69 15 130
2014 Non-supervisor 21 42 17 10 6 5 0 66 17 217

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 31 19 11 4 1 1 64 16 130
2017 Non-supervisor 29 32 16 12 6 4 0 64 19 237
2014 Supervisor 26 36 12 17 7 2 0 64 24 130
2014 Non-supervisor 22 30 18 13 10 6 0 55 25 217

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 40 19 10 9 1 1 61 19 130
2017 Non-supervisor 24 36 18 15 5 3 0 62 20 237
2014 Supervisor 18 42 18 17 4 0 0 61 21 130
2014 Non-supervisor 19 37 14 21 6 2 0 58 28 217
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 31 12 14 5 0 0 69 19 131
2017 Non-supervisor 33 38 13 12 4 0 0 71 16 236
2014 Supervisor 36 30 11 16 7 0 0 66 23 130
2014 Non-supervisor 24 42 17 12 5 0 0 67 16 217

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 43 9 6 4 0 0 80 11 131
2017 Non-supervisor 37 44 12 6 1 0 0 80 8 236

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 39 11 13 12 10 1 60 29 131
2017 Non-supervisor 12 16 17 18 8 27 3 40 36 237
2014 Supervisor 13 33 15 20 11 6 2 50 34 130
2014 Non-supervisor 12 18 14 24 12 16 3 38 44 217

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 27 10 9 4 0 1 77 13 131
2017 Non-supervisor 48 33 6 9 2 0 0 82 11 237
2014 Supervisor 37 39 7 12 3 2 1 78 15 130
2014 Non-supervisor 42 35 10 9 3 0 0 78 13 217

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 32 11 11 7 2 12 67 21 130
2014 Supervisor 29 35 15 8 2 2 9 72 11 130

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 36 5 3 2 1 0 90 5 131
2017 Non-supervisor 41 37 11 10 1 0 0 78 11 237
2014 Supervisor 45 40 7 5 3 0 0 85 8 130
2014 Non-supervisor 33 45 8 11 3 0 0 79 14 217

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 31 7 6 2 7 0 84 9 131
2017 Non-supervisor 34 30 10 10 3 10 2 73 15 237
2014 Supervisor 44 32 9 10 2 2 0 78 13 130
2014 Non-supervisor 31 30 12 14 6 8 0 66 21 217

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 44 5 10 2 0 0 82 13 131
2017 Non-supervisor 36 41 12 8 2 0 0 78 10 237
2014 Supervisor 27 44 8 15 5 0 0 71 21 130
2014 Non-supervisor 29 35 15 12 8 0 0 64 20 217

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 40 5 2 1 0 0 93 3 131
2017 Non-supervisor 35 46 11 5 2 0 0 82 7 237
2014 Supervisor 51 32 8 7 1 0 0 84 8 130
2014 Non-supervisor 34 46 11 5 5 0 0 80 9 217

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 31 3 3 1 0 0 93 4 131
2017 Non-supervisor 48 36 7 7 2 0 0 84 8 237
2014 Supervisor 61 24 7 5 2 0 0 85 8 130
2014 Non-supervisor 46 38 8 5 4 0 0 84 8 217

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 49 13 9 6 0 0 72 15 130
2017 Non-supervisor 32 37 12 11 4 3 2 72 16 237
2014 Supervisor 16 43 18 14 8 1 0 60 23 130
2014 Non-supervisor 20 34 15 17 12 3 0 55 29 217

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 34 15 20 8 2 1 56 28 131
2017 Non-supervisor 18 32 14 15 16 3 3 53 32 237
2014 Supervisor 17 36 13 18 14 1 2 54 32 130
2014 Non-supervisor 12 24 18 22 19 3 2 38 43 216

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 40 9 5 1 0 0 84 7 131
2017 Non-supervisor 39 40 9 7 5 0 0 79 12 237
2014 Supervisor 35 45 8 8 4 0 0 80 12 130
2014 Non-supervisor 24 47 15 11 2 0 0 72 13 217

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 37 9 4 4 0 0 82 9 130
2017 Non-supervisor 44 35 9 7 4 0 0 80 11 237
2014 Supervisor 42 41 8 6 3 0 0 83 9 130
2014 Non-supervisor 33 44 12 7 3 0 1 78 10 217

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 45 12 6 4 0 0 78 10 131
2017 Non-supervisor 46 34 13 7 1 0 0 80 7 237
2014 Supervisor 34 39 16 8 3 0 0 73 11 130
2014 Non-supervisor 34 43 11 6 4 0 1 78 11 217

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 49 11 9 3 1 0 77 12 131
2017 Non-supervisor 24 41 20 7 2 6 0 69 10 235

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 34 5 8 2 0 0 84 11 131
2017 Non-supervisor 56 29 8 5 2 0 0 86 7 236
2014 Supervisor 47 33 11 5 2 0 2 81 8 130
2014 Non-supervisor 41 32 12 8 4 1 1 75 13 216

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 26 7 11 6 1 15 71 20 131
2017 Non-supervisor 38 22 11 8 5 1 14 71 16 236
2014 Supervisor 30 24 12 11 9 2 11 63 23 130
2014 Non-supervisor 36 24 8 11 11 4 7 67 24 217

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 38 24 10 2 1 0 63 12 131
2017 Non-supervisor 51 31 14 2 1 0 0 83 3 237
2014 Supervisor 27 37 22 13 1 0 0 64 14 130
2014 Non-supervisor 39 42 11 7 2 0 0 81 9 217

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 20 3 2 1 2 3 93 4 131
2017 Non-supervisor 67 17 3 3 5 2 3 88 9 237
2014 Supervisor 57 20 6 5 2 2 8 85 8 130
2014 Non-supervisor 58 23 5 5 6 2 1 83 11 217

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 25 43 33 130
2017 Non-supervisor 27 40 33 237
2014 Supervisor 30 41 29 130
2014 Non-supervisor 29 39 32 217

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 37 21 24 6 6 6 32
2017 Non-supervisor 11 30 36 6 14 3 64
2014 Supervisor 23 31 28 8 9999 10 39
2014 Non-supervisor 8 33 31 13 9999 15 64
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 39 4 1 1 0 0 95 1 131
2017 Non-supervisor 50 38 8 4 1 0 0 87 5 235
2014 Supervisor 61 28 4 5 2 0 0 90 6 130
2014 Non-supervisor 46 47 4 2 0 0 0 93 3 217

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 45 9 6 4 1 0 82 9 131
2017 Non-supervisor 36 44 12 6 2 1 0 81 8 236
2014 Supervisor 39 42 13 4 1 1 0 82 5 130
2014 Non-supervisor 38 43 12 4 2 0 0 81 7 217

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 13 50 23 5 1 1 28 21 131
2017 Non-supervisor 3 20 38 25 12 0 2 38 23 236
2014 Supervisor 6 19 45 21 7 0 2 28 26 129
2014 Non-supervisor 5 25 33 24 10 1 2 35 31 217

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 20 32 27 15 2 1 44 24 130
2017 Non-supervisor 6 15 21 26 25 5 3 55 22 236
2014 Supervisor 4 15 32 32 17 0 1 49 19 129
2014 Non-supervisor 7 14 24 27 19 4 5 51 23 217

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 19 40 21 8 1 1 29 30 131
2017 Non-supervisor 8 23 30 23 11 2 2 36 32 237
2014 Supervisor 8 23 32 23 12 0 2 36 32 129
2014 Non-supervisor 9 25 30 23 8 2 2 32 36 217

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 13 36 36 9 1 1 46 18 130
2017 Non-supervisor 3 12 29 34 19 1 2 54 15 236
2014 Supervisor 3 19 42 30 6 0 0 36 22 129
2014 Non-supervisor 5 16 37 26 14 1 1 41 21 216

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 27 34 18 6 3 1 25 39 131
2017 Non-supervisor 6 19 29 23 16 1 6 42 26 236
2014 Supervisor 14 31 37 13 5 0 0 18 45 129
2014 Non-supervisor 19 23 28 16 8 1 5 25 45 217

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 28 32 20 8 1 0 28 39 130
2017 Non-supervisor 7 16 27 27 15 4 4 46 24 236
2014 Supervisor 8 16 35 28 12 0 2 40 24 129
2014 Non-supervisor 8 16 32 25 13 3 3 40 25 216

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 22 44 17 5 2 0 22 33 130
2017 Non-supervisor 7 16 39 21 12 2 3 35 24 236
2014 Supervisor 9 25 39 20 7 0 1 27 34 129
2014 Non-supervisor 6 21 32 24 12 3 1 37 29 217

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 27 3 5 2 1 0 89 8 131
2017 Non-supervisor 45 37 7 7 3 1 0 83 10 236
2014 Supervisor 47 37 5 7 3 0 0 84 10 129
2014 Non-supervisor 47 32 7 10 4 0 0 79 13 217

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 34 4 4 1 0 0 90 5 131
2017 Non-supervisor 58 30 5 6 1 0 0 88 7 237
2014 Supervisor 57 33 3 6 2 0 0 89 8 129
2014 Non-supervisor 50 38 6 3 2 0 0 88 5 217

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 36 11 2 2 1 0 84 5 130
2017 Non-supervisor 40 36 15 4 1 5 0 79 5 235
2014 Supervisor 36 39 16 2 2 5 0 79 4 130
2014 Non-supervisor 49 28 13 4 0 5 1 82 4 217

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 38 10 4 1 0 0 86 5 131
2017 Non-supervisor 44 42 6 6 1 2 0 87 7 235
2014 Supervisor 45 40 10 3 2 0 0 85 5 130
2014 Non-supervisor 49 39 7 4 0 1 0 89 4 217

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 29 2 1 2 0 0 94 4 131
2017 Non-supervisor 55 34 8 2 0 0 0 89 2 236
2014 Supervisor 71 21 7 2 0 0 0 92 2 130
2014 Non-supervisor 58 32 7 1 1 0 0 91 3 216

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 35 12 9 7 2 3 71 17 131
2017 Non-supervisor 30 31 12 10 5 5 7 69 17 237
2014 Supervisor 28 38 15 10 5 2 2 69 15 130
2014 Non-supervisor 31 28 13 9 6 5 6 67 18 217

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 23 5 2 0 0 0 93 2 131
2017 Non-supervisor 43 41 12 1 0 2 0 87 2 237
2014 Supervisor 62 30 6 1 1 0 0 92 2 130
2014 Non-supervisor 48 41 6 2 0 3 0 91 2 217

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 31 7 10 4 2 1 78 15 131
2017 Non-supervisor 35 28 18 10 5 3 1 66 16 236
2014 Supervisor 45 30 8 11 4 2 0 77 15 130
2014 Non-supervisor 36 35 12 9 3 5 1 75 12 217

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 26 15 13 2 3 0 69 15 131
2017 Non-supervisor 29 28 23 8 4 6 1 62 13 236
2014 Supervisor 31 35 18 9 3 2 1 69 13 130
2014 Non-supervisor 16 36 23 13 5 5 3 56 19 217

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 23 20 15 11 10 5 46 31 131
2017 Non-supervisor 13 23 20 13 13 15 3 44 32 237
2014 Supervisor 18 21 17 24 10 8 2 44 38 130
2014 Non-supervisor 12 18 19 18 14 14 4 37 40 217

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 57 4 8 5 0 0 84 13 131
2017 Non-supervisor 37 52 3 5 2 0 0 90 7 237
2014 Supervisor 29 52 2 13 4 0 0 81 17 130
2014 Non-supervisor 35 43 7 12 3 0 0 78 15 217

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 27 7 6 2 0 0 85 8 130
2017 Non-supervisor 49 37 8 4 1 0 0 86 6 236
2014 Supervisor 56 34 4 3 3 0 0 90 6 130
2014 Non-supervisor 48 34 10 7 2 0 0 82 8 216

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 28 7 1 0 0 0 91 1 129
2017 Non-supervisor 52 37 7 2 0 0 1 91 2 237
2014 Supervisor 56 31 7 5 2 0 0 87 6 130
2014 Non-supervisor 46 39 11 4 0 0 0 85 4 217

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 71 20 4 3 1 1 0 92 4 129
2017 Non-supervisor 68 27 1 3 0 0 0 95 3 237
2014 Supervisor 74 18 2 5 1 0 0 92 5 130
2014 Non-supervisor 74 18 6 2 0 0 0 91 3 217

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 27 3 8 0 0 0 89 8 131
2017 Non-supervisor 63 25 6 5 1 0 0 88 6 236
2014 Supervisor 56 28 2 9 5 0 0 85 14 130
2014 Non-supervisor 58 24 6 9 2 0 1 82 11 217

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 83 11 3 4 0 0 0 93 4 131
2017 Non-supervisor 74 21 3 1 0 0 0 95 2 236
2014 Supervisor 78 14 0 6 2 0 0 92 8 130
2014 Non-supervisor 71 20 3 3 1 0 1 93 4 217

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 84 12 1 1 0 0 2 97 1 131
2017 Non-supervisor 83 13 2 0 1 0 1 97 1 237
2014 Supervisor 82 8 3 3 4 0 1 90 7 130
2014 Non-supervisor 78 17 2 1 1 0 0 96 2 217

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 20 6 3 0 0 1 91 3 131
2017 Non-supervisor 64 26 6 1 0 1 1 92 1 237
2014 Supervisor 70 20 2 7 1 0 0 90 8 130
2014 Non-supervisor 60 28 5 3 1 1 1 91 4 217

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 78 17 1 0 0 2 2 99 0 131
2017 Non-supervisor 68 24 5 1 0 2 0 94 1 236
2014 Supervisor 72 24 2 2 0 2 0 97 2 130
2014 Non-supervisor 65 24 3 4 0 2 2 93 4 217

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 15 85 131
2017 Non-supervisor 15 85 237
2014 Supervisor 13 87 130
2014 Non-supervisor 13 87 217

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 50 18
2017 Non-supervisor 63 34
2014 Supervisor 41 17
2014 Non-supervisor 44 27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 54 18
2017 Non-supervisor 45 34
2014 Supervisor 53 17
2014 Non-supervisor 74 27

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 34
2014 Non-supervisor 0 27

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2017 Non-supervisor 0 34
2014 Supervisor 0 17
2014 Non-supervisor 0 27

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2014 Non-supervisor 0 27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2014 Non-supervisor 0 27

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2014 Non-supervisor 0 27

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 51 18
2017 Non-supervisor 46 34
2014 Supervisor 53 17
2014 Non-supervisor 22 27

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 18
2017 Non-supervisor 32 34
2014 Supervisor 29 17
2014 Non-supervisor 37 27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 27 18
2017 Non-supervisor 42 34
2014 Supervisor 29 17
2014 Non-supervisor 37 27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 38 34
2014 Supervisor 35 17
2014 Non-supervisor 37 27

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 18
2017 Non-supervisor 28 34
2014 Non-supervisor 19 27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 72 18
2017 Non-supervisor 66 34
2014 Supervisor 47 17
2014 Non-supervisor 56 27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 18
2017 Non-supervisor 46 34
2014 Supervisor 35 17
2014 Non-supervisor 44 27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2017 Non-supervisor 0 34
2014 Supervisor 0 17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2014 Supervisor 0 17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 18
2017 Non-supervisor 46 34
2014 Supervisor 47 17
2014 Non-supervisor 48 27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 30 34
2014 Supervisor 47 17
2014 Non-supervisor 22 27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 20 34

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 67 18
2017 Non-supervisor 73 34
2014 Supervisor 71 17
2014 Non-supervisor 48 27

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 52 18
2017 Non-supervisor 31 34
2014 Supervisor 29 17
2014 Non-supervisor 22 27

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 21 34
2014 Non-supervisor 26 27

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 18
2014 Supervisor 0 17
2014 Non-supervisor 0 27

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 14 34
2014 Supervisor 0 17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Supervisor 0 17
2014 Non-supervisor 0 27

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 20 34

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Non-supervisor 19 27

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 Non-supervisor 26 27

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 18 32
2014 Non-supervisor 19 27

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 18 32

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 21 32

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 21 32
2014 Non-supervisor 19 27

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 16 32

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2017 Non-supervisor 0 32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 30 32
2014 Supervisor 35 17
2014 Non-supervisor 26 27

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 Supervisor 0 17
2014 Non-supervisor 19 27

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 17
2017 Non-supervisor 48 32
2014 Supervisor 41 17
2014 Non-supervisor 52 27

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2017 Non-supervisor 0 32
2014 Supervisor 0 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 17
2017 Non-supervisor 48 32
2014 Supervisor 53 17
2014 Non-supervisor 48 27

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 17
2017 Non-supervisor 0 32

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Supervisor 0 17

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 95 5 18
2017 Non-supervisor 92 8 35

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 24 13 10 5 28 4 59 21 131
2017 Non-supervisor 13 16 14 5 9 31 12 51 25 237
2014 Supervisor 13 13 22 13 6 25 7 39 28 130
2014 Non-supervisor 10 12 14 9 7 34 14 41 32 217

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 39 13 7 2 6 0 76 10 131
2017 Non-supervisor 32 27 18 6 4 12 1 68 11 237
2014 Supervisor 25 36 22 4 2 9 1 68 7 130
2014 Non-supervisor 24 24 19 7 4 19 2 61 14 217

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 4 96 131
2017 Non-supervisor 7 93 237
2014 Supervisor 5 95 130
2014 Non-supervisor 4 96 216

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 81 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 38 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 50 16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 31 16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 33 15

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 53 15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 57 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 75 25 16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 21 9 2 3 38 5 75 9 131
2017 Non-supervisor 14 12 16 3 3 38 14 55 12 237
2014 Supervisor 17 13 19 3 2 36 11 56 9 128
2014 Non-supervisor 13 13 14 3 1 43 13 59 9 216

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 38 13 2 3 4 1 81 5 131
2017 Non-supervisor 34 28 15 4 2 15 2 74 8 237
2014 Supervisor 33 26 23 4 2 11 2 68 6 130
2014 Non-supervisor 29 28 16 0 2 22 3 76 3 215

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 15 85 131
2017 Non-supervisor 22 78 237
2014 Supervisor 14 86 129
2014 Non-supervisor 13 87 216

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 85 15 20
2017 Non-supervisor 71 29 51
2014 Supervisor 89 11 18
2014 Non-supervisor 89 11 28

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 77 23 0 0 0 0 0 100 0 17
2017 Non-supervisor 43 55 0 3 0 0 0 97 3 36
2014 Supervisor 50 31 13 6 0 0 0 81 6 16
2014 Non-supervisor 52 28 12 4 4 0 0 80 8 25

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 39 4 4 0 1 20 90 5 131
2017 Non-supervisor 14 33 14 7 3 3 26 66 14 237
2014 Supervisor 14 26 6 1 0 1 52 85 2 130
2014 Non-supervisor 8 24 13 5 2 6 43 62 14 216

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 10 9 1 6 8 63 46 23 131
2017 Non-supervisor 3 7 10 2 2 15 60 42 15 237
2014 Supervisor 3 7 10 2 2 5 72 42 16 130
2014 Non-supervisor 2 5 9 2 2 11 69 33 19 216

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 26 4 4 0 2 21 89 5 131
2017 Non-supervisor 30 18 10 0 1 15 26 82 2 237
2014 Supervisor 16 16 7 2 0 3 55 78 6 130
2014 Non-supervisor 16 15 8 2 0 16 43 76 5 216

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 24 9 1 1 3 20 85 3 131
2017 Non-supervisor 25 18 12 1 1 17 25 76 4 237
2014 Supervisor 18 14 8 3 0 2 55 73 7 130
2014 Non-supervisor 14 14 11 0 0 15 44 71 2 216
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 25 3 5 1 1 1 90 7 130
2017 Non-supervisor 66 21 6 4 2 0 0 88 6 237

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 26 2 5 4 0 1 90 9 130
2017 Non-supervisor 63 22 9 2 2 1 0 87 5 236

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 33 6 3 3 1 0 88 6 130
2017 Non-supervisor 39 40 11 5 2 3 0 82 7 237

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 47 7 9 3 1 0 81 12 131
2017 Non-supervisor 31 41 13 10 3 1 0 73 13 236

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 33 11 5 5 0 0 78 10 131
2017 Non-supervisor 40 29 13 8 6 0 3 72 14 237

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 18 37 24 13 1 0 26 37 131
2017 Non-supervisor 20 32 27 14 5 0 1 52 20 237

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 30 29 17 5 1 1 48 23 131
2017 Non-supervisor 32 26 24 9 5 0 3 60 14 237

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 28 30 20 12 1 1 37 32 131
2017 Non-supervisor 25 27 24 13 8 1 2 54 22 237

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 34 25 7 1 1 3 67 8 130
2017 Non-supervisor 49 23 10 3 1 1 14 83 5 237

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 28 32 15 4 0 1 49 19 131
2017 Non-supervisor 31 34 20 11 2 0 1 66 14 237

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 43 18 15 2 0 1 64 18 131
2017 Non-supervisor 31 35 21 10 2 1 1 67 12 237

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 32 31 16 4 0 1 48 20 131
2017 Non-supervisor 29 30 28 10 1 0 2 60 11 237

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 35 21 12 5 0 1 62 17 131
2017 Non-supervisor 34 33 20 9 2 0 2 69 11 236

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 31 19 13 5 0 1 62 19 131
2017 Non-supervisor 37 31 20 8 2 1 1 69 10 235

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 15 11 3 1 0 3 84 5 131
2017 Non-supervisor 62 25 7 2 0 0 3 90 3 237

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 77 14 5 3 1 0 1 92 4 131
2017 Non-supervisor 73 13 7 3 1 0 2 88 4 236

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 29 10 3 1 0 0 86 4 131
2017 Non-supervisor 58 24 11 3 2 0 2 85 5 237

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 21 8 4 3 1 1 85 7 130
2017 Non-supervisor 66 20 7 2 2 0 2 89 4 236

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 20 8 7 2 1 1 84 9 131
2017 Non-supervisor 51 6 2 1 0 1 39 94 2 235

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 25 4 1 1 1 2 93 2 131
2017 Non-supervisor 65 19 6 1 0 0 9 92 1 236

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 81 14 2 0 2 1 0 96 2 131
2017 Non-supervisor 54 22 11 3 4 0 5 80 8 236

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 24 18 1 1 0 1 79 2 131
2017 Non-supervisor 46 33 10 4 3 0 3 82 7 234

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 27 41 19 4 0 0 36 22 131
2017 Non-supervisor 15 35 37 11 2 0 0 50 13 236

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 19 46 25 5 0 0 30 24 130
2017 Non-supervisor 5 13 42 22 17 0 0 40 18 237
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 22 14 5 1 2 1 55 45 131
2017 Non-supervisor 57 22 9 4 1 5 2 61 39 237

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 57
2017 Non-supervisor 23 84

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 57
2017 Non-supervisor 30 84

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 57
2017 Non-supervisor 24 84

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 60 57
2017 Non-supervisor 37 84

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 57
2017 Non-supervisor 7 84

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 57
2017 Non-supervisor 41 84

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 4 77 9 7 2 2 56
2017 Non-supervisor 10 67 7 6 5 5 83

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 33 8 14 9 0 5 67 24 57
2017 Non-supervisor 27 27 7 20 10 1 8 60 32 85

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 14 3 14 10 3 46 45 48 57
2017 Non-supervisor 15 10 10 13 11 2 40 43 40 84
Report a problem or mistake on this page
Date modified: