2017 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 38 8 7 2 0 0 83 9 42
2017 Non-visible minority 43 44 7 4 2 0 0 87 6 323
2014 Visible minority 30 53 11 0 6 0 0 83 6 36
2014 Non-visible minority 36 46 10 5 3 0 0 82 8 308

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 32 19 5 0 0 0 77 5 42
2017 Non-visible minority 36 42 11 8 3 0 0 78 11 323

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 30 13 0 0 0 0 87 0 42
2017 Non-visible minority 61 33 4 1 1 0 0 93 2 324
2014 Visible minority 58 33 6 3 0 0 0 92 3 36
2014 Non-visible minority 64 28 6 1 1 0 0 92 2 308

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 36 5 2 2 0 0 91 5 42
2017 Non-visible minority 51 40 6 2 1 0 0 90 4 324
2014 Visible minority 50 31 16 0 3 0 0 81 3 36
2014 Non-visible minority 43 40 9 5 2 0 0 84 7 308

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 62 26 5 5 0 2 0 90 5 42
2017 Non-visible minority 54 33 8 3 2 1 0 87 5 324
2014 Visible minority 41 37 19 0 3 0 0 78 3 36
2014 Non-visible minority 46 37 11 5 2 0 0 83 7 308

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 35 5 5 0 0 0 91 5 42
2017 Non-visible minority 53 34 8 4 2 0 0 87 6 324
2014 Visible minority 41 39 14 3 3 0 0 80 6 36
2014 Non-visible minority 46 36 10 5 2 0 0 83 7 308

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 28 17 7 2 2 0 73 10 41
2017 Non-visible minority 42 28 16 5 6 2 1 73 11 324
2014 Visible minority 30 28 17 19 0 6 0 62 20 36
2014 Non-visible minority 40 29 16 9 5 2 0 70 14 308
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 68 17 9 2 2 0 0 86 5 42
2017 Non-visible minority 56 25 8 7 2 1 1 83 9 324
2014 Visible minority 41 28 28 3 0 0 0 69 3 36
2014 Non-visible minority 47 33 11 4 4 0 1 81 8 308

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 33 2 10 2 0 0 85 13 42
2017 Non-visible minority 51 29 10 8 2 1 1 80 10 323
2014 Visible minority 41 36 17 3 3 0 0 78 6 36
2014 Non-visible minority 43 35 9 8 3 1 0 79 11 308

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 62 19 14 0 5 0 0 81 5 42
2017 Non-visible minority 59 25 8 6 2 0 0 84 8 324
2014 Visible minority 47 31 11 6 6 0 0 78 11 36
2014 Non-visible minority 50 31 8 8 3 0 0 80 11 308

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 23 14 5 0 7 5 79 5 42
2017 Non-visible minority 39 37 12 5 3 4 1 80 8 323
2014 Visible minority 33 36 14 6 6 6 0 73 12 36
2014 Non-visible minority 37 39 8 7 6 3 0 79 13 308

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 35 16 2 0 5 2 80 3 42
2017 Non-visible minority 33 40 14 7 4 1 1 74 11 322
2014 Visible minority 25 36 22 3 8 6 0 64 12 36
2014 Non-visible minority 32 40 12 10 4 1 0 74 14 308

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 47 16 7 0 10 2 73 8 42
2017 Non-visible minority 22 37 21 12 5 3 1 61 17 322
2014 Visible minority 19 45 16 8 6 6 0 68 15 36
2014 Non-visible minority 21 44 17 10 6 3 0 66 16 308

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 37 23 7 0 7 2 66 8 42
2017 Non-visible minority 31 31 16 12 6 2 1 64 19 323
2014 Visible minority 22 39 17 11 6 6 0 65 17 36
2014 Non-visible minority 24 31 16 15 9 5 0 58 26 308

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 40 21 9 0 2 0 69 10 42
2017 Non-visible minority 22 37 18 14 7 2 1 61 21 323
2014 Visible minority 22 31 14 22 8 3 0 54 31 36
2014 Non-visible minority 18 40 16 19 5 1 0 59 24 308
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 38 17 7 0 2 0 75 7 42
2017 Non-visible minority 35 35 12 13 5 0 0 70 18 323
2014 Visible minority 14 59 16 8 3 0 0 72 11 36
2014 Non-visible minority 30 35 15 14 6 0 0 66 20 308

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 35 19 2 0 0 0 79 2 42
2017 Non-visible minority 36 44 10 7 3 0 0 80 10 323

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 23 21 7 0 34 0 57 11 42
2017 Non-visible minority 13 24 14 17 11 19 3 47 36 324
2014 Visible minority 13 14 20 25 6 22 0 35 40 36
2014 Non-visible minority 12 25 14 22 12 12 3 44 40 308

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 30 3 7 2 0 0 87 9 42
2017 Non-visible minority 48 31 8 9 3 0 1 80 12 324
2014 Visible minority 36 42 11 11 0 0 0 78 11 36
2014 Non-visible minority 41 36 8 10 4 1 0 78 14 308

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 25 25 8 0 0 16 61 10 12
2017 Non-visible minority 25 34 9 11 8 2 11 67 22 116
2014 Non-visible minority 28 36 13 8 3 3 10 72 12 120

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 28 19 5 0 0 2 76 5 42
2017 Non-visible minority 45 38 7 7 2 0 0 83 9 324
2014 Visible minority 30 45 11 11 3 0 0 75 14 36
2014 Non-visible minority 39 43 7 8 3 0 0 82 11 308

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 30 9 5 0 14 5 83 6 42
2017 Non-visible minority 39 30 9 10 3 8 1 76 14 324
2014 Visible minority 30 25 6 17 8 14 0 64 29 36
2014 Non-visible minority 37 31 12 12 4 5 0 72 16 308

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 52 2 9 0 0 0 88 9 42
2017 Non-visible minority 38 40 11 9 2 0 0 78 11 324
2014 Visible minority 27 42 11 11 8 0 0 69 20 36
2014 Non-visible minority 29 38 12 14 7 0 0 67 21 308

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 52 9 6 2 0 0 83 8 42
2017 Non-visible minority 43 43 9 4 2 0 0 86 5 324
2014 Visible minority 27 56 5 6 6 0 0 84 11 36
2014 Non-visible minority 42 39 10 5 3 0 0 81 8 308

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 45 6 7 2 0 0 85 9 42
2017 Non-visible minority 54 33 6 5 1 0 0 88 6 324
2014 Visible minority 44 42 6 0 8 0 0 86 8 36
2014 Non-visible minority 53 31 8 5 3 0 0 84 8 308

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 40 21 7 2 5 0 68 10 42
2017 Non-visible minority 29 41 11 11 5 2 1 72 16 323
2014 Visible minority 10 47 11 20 8 3 0 60 29 36
2014 Non-visible minority 19 35 17 15 11 2 0 56 27 308

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 38 19 9 9 0 5 61 20 42
2017 Non-visible minority 18 31 14 18 13 3 2 52 33 324
2014 Visible minority 10 31 11 14 25 8 0 45 43 36
2014 Non-visible minority 15 28 16 22 16 1 2 44 39 307

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 46 7 5 0 0 0 88 5 42
2017 Non-visible minority 41 39 9 7 4 0 0 80 10 324
2014 Visible minority 27 51 11 11 0 0 0 78 11 36
2014 Non-visible minority 28 46 13 10 3 0 0 74 13 308

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 29 7 9 2 0 0 81 12 42
2017 Non-visible minority 44 37 9 6 4 0 0 81 10 323
2014 Visible minority 27 53 8 11 0 0 0 81 11 36
2014 Non-visible minority 37 42 11 6 4 0 1 80 10 308

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 40 9 5 0 0 0 86 5 42
2017 Non-visible minority 41 38 12 7 2 0 0 79 9 324
2014 Visible minority 25 56 8 6 6 0 0 80 11 36
2014 Non-visible minority 35 40 14 7 4 0 1 75 11 308

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 41 14 10 0 10 0 73 11 41
2017 Non-visible minority 25 44 17 8 3 3 0 72 11 323

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 45 0 5 0 0 0 95 5 42
2017 Non-visible minority 55 29 7 6 2 0 0 84 9 323
2014 Visible minority 53 25 8 6 6 2 0 80 12 36
2014 Non-visible minority 42 33 12 8 3 1 1 77 11 307

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 33 7 9 0 2 13 81 11 42
2017 Non-visible minority 37 23 10 9 6 1 15 70 18 323
2014 Visible minority 31 16 17 14 3 5 14 58 21 36
2014 Non-visible minority 34 25 8 10 11 3 8 66 24 308

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 37 21 0 2 0 0 77 2 42
2017 Non-visible minority 42 34 17 5 1 0 0 76 7 324
2014 Visible minority 27 45 20 6 3 0 0 72 8 36
2014 Non-visible minority 35 39 15 10 1 0 0 74 11 308

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 25 5 0 7 0 0 88 7 42
2017 Non-visible minority 68 17 3 3 3 2 4 90 7 324
2014 Visible minority 44 31 11 8 3 0 3 77 11 36
2014 Non-visible minority 59 21 5 5 5 2 4 85 10 308

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 22 19 59 42
2017 Non-visible minority 27 44 29 323
2014 Visible minority 44 31 25 36
2014 Non-visible minority 28 41 31 308

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-visible minority 20 28 31 7 10 4 87
2014 Visible minority 12 25 25 19 9999 18 16
2014 Non-visible minority 14 33 31 9 9999 12 87
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 41 2 0 0 0 0 98 0 42
2017 Non-visible minority 51 37 7 3 1 0 0 89 4 322
2014 Visible minority 41 53 0 3 3 0 0 94 6 36
2014 Non-visible minority 53 38 5 3 1 0 0 92 4 308

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 53 2 0 2 5 0 95 3 41
2017 Non-visible minority 36 43 12 6 2 0 0 80 9 324
2014 Visible minority 36 45 11 0 6 3 0 83 6 36
2014 Non-visible minority 39 43 12 5 1 0 0 82 6 308

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 14 46 23 7 0 5 32 20 42
2017 Non-visible minority 4 17 42 24 10 1 1 35 22 323
2014 Visible minority 8 28 33 27 3 0 0 30 37 36
2014 Non-visible minority 4 23 38 22 10 1 2 33 28 307

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 14 23 32 19 0 7 55 20 42
2017 Non-visible minority 4 17 25 26 22 4 2 51 23 322
2014 Visible minority 11 6 34 27 19 3 0 48 17 36
2014 Non-visible minority 5 15 26 29 18 3 4 51 21 307

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 2 23 35 32 2 0 5 36 27 42
2017 Non-visible minority 10 21 34 21 12 1 1 34 31 324
2014 Visible minority 8 31 37 14 8 0 3 22 40 36
2014 Non-visible minority 9 24 30 24 10 1 2 35 34 307

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 2 14 22 36 19 0 7 58 18 42
2017 Non-visible minority 3 12 33 35 15 1 1 51 15 322
2014 Visible minority 6 14 39 33 5 0 3 39 20 36
2014 Non-visible minority 4 17 38 27 12 1 1 40 22 306

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 21 23 25 22 0 5 48 27 42
2017 Non-visible minority 8 21 32 21 12 2 4 35 31 323
2014 Visible minority 14 28 41 8 2 0 6 12 45 36
2014 Non-visible minority 17 26 31 16 7 1 3 23 45 307

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 7 16 30 25 14 2 5 42 25 42
2017 Non-visible minority 8 20 29 24 12 3 2 39 30 322
2014 Visible minority 11 20 28 22 14 2 3 38 33 36
2014 Non-visible minority 7 15 34 26 12 2 3 41 24 306

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 7 9 45 30 7 0 2 38 17 42
2017 Non-visible minority 8 19 41 18 9 2 2 29 28 322
2014 Visible minority 11 25 42 8 8 3 3 17 38 36
2014 Non-visible minority 7 22 34 24 10 2 1 35 29 307

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 40 9 2 0 0 0 88 2 42
2017 Non-visible minority 51 32 5 7 3 1 0 85 10 323
2014 Visible minority 47 34 6 11 3 0 0 80 14 36
2014 Non-visible minority 47 34 7 8 4 0 0 81 12 307

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 33 5 2 0 0 0 93 2 42
2017 Non-visible minority 57 31 5 5 1 0 0 88 7 324
2014 Visible minority 41 45 11 3 0 0 0 86 3 36
2014 Non-visible minority 54 35 5 4 2 0 0 89 6 307

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 37 23 2 0 5 0 73 3 40
2017 Non-visible minority 43 36 12 3 2 3 0 82 5 323
2014 Visible minority 33 34 11 11 0 11 0 75 12 36
2014 Non-visible minority 45 32 15 2 1 4 1 81 3 308

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 50 7 2 2 0 0 88 5 42
2017 Non-visible minority 46 39 8 5 1 2 0 86 6 322
2014 Visible minority 36 53 3 3 3 3 0 91 6 36
2014 Non-visible minority 49 38 9 4 1 0 0 87 4 308

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 32 9 2 0 0 0 88 2 42
2017 Non-visible minority 59 32 6 2 1 0 0 91 3 323
2014 Visible minority 53 36 11 0 0 0 0 89 0 36
2014 Non-visible minority 64 27 6 2 1 0 0 91 3 307

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 47 9 5 0 2 14 83 6 42
2017 Non-visible minority 33 30 13 10 6 4 4 68 18 324
2014 Visible minority 25 31 14 11 3 14 3 66 17 36
2014 Non-visible minority 31 32 14 9 6 3 5 68 17 308

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 35 12 0 0 6 0 88 0 42
2017 Non-visible minority 53 35 9 2 0 1 0 89 2 324
2014 Visible minority 41 50 6 0 0 3 0 94 0 36
2014 Non-visible minority 55 35 6 2 0 2 0 92 2 308

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 38 22 0 2 2 2 75 3 41
2017 Non-visible minority 39 28 13 12 5 3 0 70 17 324
2014 Visible minority 36 37 3 8 5 11 0 81 15 36
2014 Non-visible minority 40 33 11 10 3 3 1 75 13 308

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 36 20 2 5 5 0 72 7 42
2017 Non-visible minority 33 26 20 11 3 5 1 64 15 323
2014 Visible minority 19 33 20 14 6 6 3 57 21 36
2014 Non-visible minority 22 36 21 11 4 4 2 61 16 308

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 26 32 14 2 12 2 44 20 42
2017 Non-visible minority 14 23 18 14 14 13 4 45 33 324
2014 Visible minority 19 20 20 20 8 14 0 45 33 36
2014 Non-visible minority 14 19 18 21 13 11 4 39 40 308

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 60 2 0 2 0 0 95 2 42
2017 Non-visible minority 34 54 3 7 3 0 0 87 10 324
2014 Visible minority 41 28 11 14 6 0 0 69 20 36
2014 Non-visible minority 32 48 5 12 3 0 0 80 15 308

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 39 14 2 2 0 0 81 5 42
2017 Non-visible minority 54 32 7 5 2 0 0 86 7 322
2014 Visible minority 47 39 6 8 0 0 0 86 8 36
2014 Non-visible minority 51 33 8 5 3 0 0 85 8 307

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 40 9 0 0 0 0 91 0 42
2017 Non-visible minority 57 33 7 2 0 0 1 91 2 322
2014 Visible minority 50 31 6 14 0 0 0 80 14 36
2014 Non-visible minority 50 37 9 3 1 0 0 87 4 308

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 72 21 0 7 0 0 0 93 7 42
2017 Non-visible minority 69 25 3 2 1 1 0 95 3 323
2014 Visible minority 78 14 3 3 3 0 0 92 6 36
2014 Non-visible minority 73 19 5 3 0 0 0 92 4 308

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 70 25 5 0 0 0 0 95 0 42
2017 Non-visible minority 62 26 5 6 1 0 0 88 7 323
2014 Visible minority 66 17 8 6 3 0 0 83 8 36
2014 Non-visible minority 57 26 4 9 3 0 1 83 13 308

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 74 22 2 2 0 0 0 95 2 42
2017 Non-visible minority 78 17 3 2 0 0 0 94 3 323
2014 Visible minority 75 17 6 0 3 0 0 92 3 36
2014 Non-visible minority 74 18 2 5 1 0 1 93 6 308

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 74 17 5 0 2 0 2 93 2 42
2017 Non-visible minority 85 12 1 1 0 0 1 98 1 324
2014 Visible minority 75 22 3 0 0 0 0 97 0 36
2014 Non-visible minority 81 12 2 2 3 0 1 93 5 308

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 26 7 0 0 2 7 92 0 42
2017 Non-visible minority 68 24 6 2 0 0 1 92 2 324
2014 Visible minority 55 28 11 0 2 3 0 86 3 36
2014 Non-visible minority 65 25 3 5 1 0 1 91 6 308

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 68 22 7 0 0 2 0 93 0 41
2017 Non-visible minority 72 22 3 1 0 2 1 96 1 324
2014 Visible minority 69 25 6 0 0 0 0 94 0 36
2014 Non-visible minority 67 24 2 3 0 2 1 95 3 308

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 12 88 42
2017 Non-visible minority 15 85 324
2014 Visible minority 20 80 36
2014 Non-visible minority 12 88 308

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 57 48
2014 Non-visible minority 42 36

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 50 48
2014 Non-visible minority 67 36

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 48
2014 Non-visible minority 0 36

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 Non-visible minority 0 36

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 Non-visible minority 0 36

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 50 48
2014 Non-visible minority 39 36

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 33 48
2014 Non-visible minority 33 36

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 36 48
2014 Non-visible minority 33 36

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 25 48
2014 Non-visible minority 39 36

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 31 48
2014 Non-visible minority 22 36

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 64 48
2014 Non-visible minority 53 36

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 37 48
2014 Non-visible minority 44 36

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 48

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 43 48
2014 Non-visible minority 50 36

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 25 48
2014 Non-visible minority 33 36

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 19 48

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 69 48
2014 Non-visible minority 50 36

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 37 48
2014 Non-visible minority 25 36

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 20 48
2014 Non-visible minority 25 36

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Non-visible minority 0 36

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 12 48

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Non-visible minority 0 36

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 16 48
2014 Non-visible minority 14 36

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Non-visible minority 22 36

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 14 48
2014 Non-visible minority 22 36

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 45
2014 Non-visible minority 19 36

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 22 45
2014 Non-visible minority 14 36

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 45

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 15 45
2014 Non-visible minority 19 36

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 45
2014 Non-visible minority 14 36

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 45
2014 Non-visible minority 14 36

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 14 45

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 Non-visible minority 14 36

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 28 45
2014 Non-visible minority 31 36

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 47 45
2014 Non-visible minority 44 36

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 45

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 47 45
2014 Non-visible minority 44 36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 45

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 45

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 94 6 48

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 17 19 9 2 28 8 52 18 42
2017 Non-visible minority 14 19 14 7 8 30 9 53 24 324
2014 Visible minority 8 6 28 14 0 28 16 24 25 36
2014 Non-visible minority 11 13 16 10 7 30 11 42 30 308

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 20 23 5 2 14 0 65 8 42
2017 Non-visible minority 31 33 15 7 3 10 1 72 11 324
2014 Visible minority 16 39 20 3 0 20 3 71 4 36
2014 Non-visible minority 26 28 21 6 4 14 2 64 12 308

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 5 95 324
2014 Visible minority 17 83 36
2014 Non-visible minority 3 97 308

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 28 18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 94 18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 28 18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 50 18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 28 18

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 61 18

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 16

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 16

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 16

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 38 16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 69 16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 89 11 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 17 26 2 2 26 15 48 8 42
2017 Non-visible minority 17 15 12 3 3 40 11 65 12 324
2014 Visible minority 11 11 28 6 0 31 14 40 10 36
2014 Non-visible minority 15 13 14 3 1 42 12 61 9 306

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 39 19 0 2 5 0 78 2 42
2017 Non-visible minority 36 31 14 4 3 12 2 77 7 324
2014 Visible minority 30 37 20 0 0 14 0 77 0 36
2014 Non-visible minority 31 26 18 2 2 18 3 72 5 307

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 19 81 42
2017 Non-visible minority 19 81 324
2014 Non-visible minority 14 86 307

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 75 25 62
2014 Non-visible minority 88 12 43

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 53 47 0 0 0 0 0 100 0 46
2014 Non-visible minority 53 29 11 5 3 0 0 82 8 38

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 35 5 7 6 5 19 77 17 42
2017 Non-visible minority 20 35 11 6 1 2 25 75 10 324
2014 Visible minority 8 28 14 0 0 11 39 72 0 36
2014 Non-visible minority 10 24 9 4 1 3 48 70 11 308

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 14 14 2 0 12 48 59 6 42
2017 Non-visible minority 3 7 10 1 4 13 63 41 20 324
2014 Visible minority 2 8 8 0 0 8 72 56 0 36
2014 Non-visible minority 2 5 10 2 2 9 70 34 19 308

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 19 9 0 0 15 21 85 0 42
2017 Non-visible minority 34 21 8 2 1 10 25 85 4 324
2014 Visible minority 11 19 14 0 0 17 39 68 0 36
2014 Non-visible minority 17 15 7 2 0 10 49 78 6 308

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 23 9 0 0 15 21 85 0 42
2017 Non-visible minority 31 19 11 1 1 12 24 79 4 324
2014 Visible minority 11 14 20 0 0 17 39 56 0 36
2014 Non-visible minority 16 14 8 2 0 10 50 74 5 308
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 26 6 5 2 0 0 87 7 42
2017 Non-visible minority 66 22 5 5 2 1 0 89 6 323

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 25 5 2 2 2 0 90 5 42
2017 Non-visible minority 63 23 6 3 3 1 0 87 6 322

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 36 12 0 0 0 0 88 0 41
2017 Non-visible minority 44 38 8 4 3 3 0 84 7 324

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 53 5 7 0 2 0 88 7 42
2017 Non-visible minority 32 42 12 10 3 1 0 74 14 323

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 39 12 5 5 0 0 79 9 42
2017 Non-visible minority 42 29 13 7 6 0 3 74 13 324

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 12 38 27 5 0 0 31 32 42
2017 Non-visible minority 15 29 29 16 8 1 1 45 25 324

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 26 23 13 5 2 2 57 18 42
2017 Non-visible minority 26 28 26 12 4 0 2 56 17 324

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 22 21 14 14 0 0 51 28 42
2017 Non-visible minority 18 28 26 16 9 1 2 48 25 324

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 24 23 5 0 2 2 70 5 42
2017 Non-visible minority 42 27 14 5 1 1 11 78 6 323

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 39 21 7 0 0 0 72 7 42
2017 Non-visible minority 27 31 24 13 3 0 1 59 17 324

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 38 19 13 5 0 0 64 17 42
2017 Non-visible minority 27 38 20 12 2 1 1 66 14 324

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 31 33 10 2 0 5 52 13 42
2017 Non-visible minority 25 31 28 12 2 0 1 57 14 324

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 33 17 5 2 0 5 74 7 42
2017 Non-visible minority 30 34 21 10 3 0 1 65 14 323

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 36 13 5 2 2 0 80 7 42
2017 Non-visible minority 34 30 21 11 3 0 1 65 14 322

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 12 16 2 0 0 2 81 2 42
2017 Non-visible minority 63 23 8 3 1 0 3 88 4 324

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 72 16 5 5 2 0 0 88 7 42
2017 Non-visible minority 75 13 6 3 1 0 2 90 4 324

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 29 12 0 2 0 0 86 2 42
2017 Non-visible minority 58 26 10 3 1 0 2 85 5 324

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 23 5 2 2 0 0 91 5 42
2017 Non-visible minority 65 20 8 3 2 1 2 87 5 323

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 18 5 0 2 2 22 91 3 41
2017 Non-visible minority 56 10 3 3 1 1 26 90 6 323

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 27 7 0 2 2 5 90 3 42
2017 Non-visible minority 67 20 5 1 0 0 6 93 2 324

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 20 7 2 5 2 2 85 7 42
2017 Non-visible minority 64 19 8 2 3 0 3 86 6 324

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 26 7 5 5 0 0 83 10 41
2017 Non-visible minority 49 29 14 3 2 0 3 81 5 323

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 40 34 9 0 0 0 57 9 42
2017 Non-visible minority 13 31 39 14 3 0 0 44 17 323

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 2 14 41 33 9 0 0 43 16 42
2017 Non-visible minority 6 15 44 22 14 0 0 36 20 323
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 23 14 2 2 9 2 52 48 42
2017 Non-visible minority 57 22 10 5 1 3 1 60 40 324

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 18
2017 Non-visible minority 25 121

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 18
2017 Non-visible minority 29 121

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 18
2017 Non-visible minority 22 121

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 18
2017 Non-visible minority 45 121

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 18
2017 Non-visible minority 8 121

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 39 18
2017 Non-visible minority 37 121

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 12 75 0 6 0 6 16
2017 Non-visible minority 7 70 9 7 4 3 121

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 17 0 28 11 0 0 61 39 18
2017 Non-visible minority 26 31 9 16 9 1 8 63 28 122

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 6 0 17 11 0 50 44 56 18
2017 Non-visible minority 12 12 8 13 11 3 41 43 42 121
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