2017 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 47 4 5 2 0 0 89 6 113
2017 Female gender 45 42 7 4 2 0 0 86 6 247
2014 Male gender 30 50 11 3 5 0 0 80 9 115
2014 Female gender 38 45 10 5 2 0 0 83 7 227

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 47 15 3 3 0 0 79 6 113
2017 Female gender 40 39 9 9 3 0 0 79 12 247

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 61 33 4 0 3 0 0 93 3 114
2017 Female gender 62 32 5 1 1 0 0 93 2 247
2014 Male gender 54 36 7 2 1 0 0 90 3 115
2014 Female gender 68 25 5 1 0 0 0 93 2 227

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 42 6 2 3 0 0 90 4 114
2017 Female gender 53 38 5 2 1 0 0 92 3 247
2014 Male gender 42 39 10 5 3 0 0 81 9 115
2014 Female gender 46 39 9 4 2 0 0 85 5 227

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 30 9 3 3 0 0 85 6 114
2017 Female gender 55 34 6 3 1 1 0 90 4 247
2014 Male gender 37 37 20 5 1 0 0 74 6 115
2014 Female gender 50 37 8 4 2 0 0 87 6 227

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 33 8 5 3 0 0 85 8 114
2017 Female gender 55 34 7 3 1 0 0 89 4 247
2014 Male gender 36 41 16 6 1 1 0 77 7 115
2014 Female gender 51 34 8 4 2 0 0 85 6 227

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 30 15 6 9 1 1 69 16 114
2017 Female gender 46 27 16 4 4 2 0 75 8 246
2014 Male gender 34 30 15 13 7 2 0 65 20 115
2014 Female gender 42 28 16 9 3 2 0 71 12 227
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 23 11 5 2 1 2 82 7 114
2017 Female gender 59 25 6 7 2 2 0 85 9 247
2014 Male gender 50 24 18 3 4 0 0 74 8 115
2014 Female gender 46 36 9 4 3 0 1 83 8 227

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 50 29 12 7 2 0 1 79 9 114
2017 Female gender 52 29 7 9 2 1 0 82 11 246
2014 Male gender 42 32 16 7 3 1 0 75 10 115
2014 Female gender 44 37 7 8 4 0 0 82 11 227

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 28 8 5 3 0 0 85 8 114
2017 Female gender 62 23 8 5 3 0 0 84 8 247
2014 Male gender 44 35 10 8 3 0 0 79 10 115
2014 Female gender 52 28 7 8 4 0 0 81 12 227

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 36 14 4 4 3 3 77 8 114
2017 Female gender 42 36 10 5 2 4 1 82 7 246
2014 Male gender 33 35 16 5 5 5 1 72 11 115
2014 Female gender 38 42 6 7 5 2 0 81 13 227

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 34 18 7 6 0 1 69 13 114
2017 Female gender 34 42 13 6 2 2 1 78 8 245
2014 Male gender 29 35 17 12 5 2 0 65 18 115
2014 Female gender 33 43 11 7 4 2 0 78 11 227

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 31 30 8 7 1 1 54 15 114
2017 Female gender 22 42 16 12 3 5 1 68 16 245
2014 Male gender 16 36 26 11 7 3 0 54 19 115
2014 Female gender 23 48 12 9 4 3 0 73 14 227

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 31 18 14 7 2 1 60 21 114
2017 Female gender 32 32 17 11 5 3 1 66 16 246
2014 Male gender 19 29 17 17 14 4 0 50 33 115
2014 Female gender 26 34 16 13 6 5 0 63 20 227

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 31 23 10 8 1 1 58 18 114
2017 Female gender 21 41 16 14 5 2 0 64 20 246
2014 Male gender 16 37 17 24 3 3 0 54 28 115
2014 Female gender 21 40 15 16 7 1 0 61 23 227
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 35 17 12 3 0 0 68 15 113
2017 Female gender 36 36 10 13 4 0 0 73 17 247
2014 Male gender 29 39 15 10 7 0 0 68 17 115
2014 Female gender 29 37 15 14 5 0 0 66 19 227

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 43 15 5 4 0 0 76 10 113
2017 Female gender 40 44 8 6 2 0 0 84 8 247

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 18 19 15 10 14 3 47 30 114
2017 Female gender 9 26 12 18 9 25 2 48 36 247
2014 Male gender 16 26 12 18 11 15 1 50 35 115
2014 Female gender 11 23 15 25 11 12 4 40 43 227

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 35 10 7 3 0 2 79 10 114
2017 Female gender 53 29 6 9 3 0 0 82 12 247
2014 Male gender 39 40 10 8 3 0 0 79 11 115
2014 Female gender 41 36 7 11 3 1 0 78 14 227

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 38 11 9 13 0 8 64 24 46
2017 Female gender 29 29 11 12 4 2 13 69 19 81
2014 Male gender 31 29 20 8 2 2 8 67 11 51
2014 Female gender 28 38 10 8 3 3 10 76 12 78

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 39 8 9 2 0 0 82 10 114
2017 Female gender 46 36 9 7 2 0 0 82 9 247
2014 Male gender 39 37 11 11 1 0 0 76 12 115
2014 Female gender 37 46 6 7 4 0 0 84 11 227

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 31 10 7 3 3 1 78 11 114
2017 Female gender 37 30 8 10 2 11 1 76 15 247
2014 Male gender 38 25 17 12 1 7 0 68 14 115
2014 Female gender 35 33 8 12 6 6 0 72 19 227

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 41 12 15 1 0 0 72 16 114
2017 Female gender 41 42 9 6 2 0 0 83 8 247
2014 Male gender 22 38 17 12 10 0 0 61 23 115
2014 Female gender 32 38 10 14 5 0 0 71 19 227

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 40 12 3 3 0 0 83 5 114
2017 Female gender 41 46 6 5 2 0 0 88 6 247
2014 Male gender 38 44 9 4 4 0 0 83 9 115
2014 Female gender 42 39 11 5 3 0 0 82 8 227

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 34 5 3 2 0 0 90 5 114
2017 Female gender 53 33 6 6 1 0 0 87 7 247
2014 Male gender 50 32 10 3 4 0 0 83 7 115
2014 Female gender 53 32 6 6 3 0 0 85 8 227

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 43 12 9 9 2 1 70 18 114
2017 Female gender 31 40 12 10 3 2 1 73 14 246
2014 Male gender 12 35 24 18 8 3 0 48 27 115
2014 Female gender 22 38 13 15 11 1 0 61 26 227

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 37 14 17 15 1 3 52 33 114
2017 Female gender 22 30 14 16 12 4 2 55 30 247
2014 Male gender 11 27 19 22 19 2 0 39 42 115
2014 Female gender 16 30 14 20 15 2 3 48 37 226

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 40 10 7 4 0 0 80 11 114
2017 Female gender 42 41 8 6 3 0 0 82 10 247
2014 Male gender 28 47 10 11 3 0 0 75 15 115
2014 Female gender 29 45 14 9 2 0 0 74 12 227

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 39 11 5 3 0 0 80 9 114
2017 Female gender 46 35 8 6 4 0 0 82 10 246
2014 Male gender 32 44 12 9 3 0 0 76 12 115
2014 Female gender 38 43 9 5 3 0 1 82 8 227

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 39 15 3 3 0 0 80 5 114
2017 Female gender 42 39 11 8 2 0 0 80 9 247
2014 Male gender 33 38 16 8 5 0 0 71 13 115
2014 Female gender 35 42 12 7 3 0 1 78 10 227

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 42 16 12 4 1 0 69 16 113
2017 Female gender 26 45 17 5 2 6 0 75 8 246

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 37 10 2 3 0 1 86 4 114
2017 Female gender 59 28 4 8 2 0 0 87 9 246
2014 Male gender 43 30 16 7 2 1 2 75 9 114
2014 Female gender 44 34 9 8 4 1 1 79 12 227

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 20 12 11 3 0 18 68 18 114
2017 Female gender 38 26 8 8 6 2 13 74 16 246
2014 Male gender 35 22 10 9 10 5 10 66 21 115
2014 Female gender 33 25 9 12 11 2 8 65 25 227

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 38 19 3 2 0 0 76 5 114
2017 Female gender 44 32 17 5 2 0 0 77 7 247
2014 Male gender 34 45 13 8 0 0 0 79 8 115
2014 Female gender 35 37 16 10 2 0 0 71 12 227

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 67 19 3 3 3 2 4 92 6 114
2017 Female gender 69 17 2 3 4 2 3 90 7 247
2014 Male gender 57 22 7 7 3 3 2 83 10 115
2014 Female gender 58 21 4 4 5 2 5 85 10 227

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Male gender 30 40 30 113
2017 Female gender 24 43 33 247
2014 Male gender 33 40 27 115
2014 Female gender 28 40 32 227

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Male gender 18 23 42 6 12 0 34
2017 Female gender 21 30 26 7 10 7 59
2014 Male gender 8 35 37 5 9999 15 38
2014 Female gender 17 31 27 13 9999 12 64
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 34 11 2 2 0 0 85 4 113
2017 Female gender 53 40 4 3 1 0 0 93 4 246
2014 Male gender 47 47 2 2 3 0 0 94 4 115
2014 Female gender 55 36 5 4 0 0 0 91 4 227

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 44 15 7 3 0 0 75 10 114
2017 Female gender 39 46 8 4 2 1 0 86 6 246
2014 Male gender 31 46 16 4 1 2 0 79 5 115
2014 Female gender 42 42 10 4 2 0 0 84 6 227

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 14 42 27 8 0 3 36 21 114
2017 Female gender 4 19 43 22 11 0 1 34 23 246
2014 Male gender 3 30 33 23 8 2 1 32 34 115
2014 Female gender 5 20 40 23 10 0 3 33 26 226

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 7 21 21 30 18 1 2 49 29 114
2017 Female gender 3 15 25 25 24 5 3 54 19 245
2014 Male gender 4 21 25 32 16 1 1 48 26 115
2014 Female gender 6 11 28 27 20 4 4 51 18 226

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 5 20 41 20 11 0 4 32 26 114
2017 Female gender 11 22 30 24 10 2 1 35 34 247
2014 Male gender 10 24 26 26 10 2 1 37 36 115
2014 Female gender 8 25 34 21 10 1 3 32 34 226

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 3 15 28 38 15 0 2 54 18 114
2017 Female gender 3 12 34 34 15 1 2 51 15 245
2014 Male gender 6 21 37 23 13 1 0 36 27 115
2014 Female gender 4 15 39 30 11 0 1 42 19 225

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 20 31 19 14 1 3 34 34 114
2017 Female gender 5 22 31 23 13 2 5 38 28 246
2014 Male gender 20 34 23 17 4 2 0 22 55 115
2014 Female gender 15 23 37 13 8 0 4 22 40 226

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 8 19 25 34 11 2 1 46 28 114
2017 Female gender 8 21 31 20 14 4 3 36 30 245
2014 Male gender 7 14 30 30 16 3 0 47 22 114
2014 Female gender 8 17 35 24 11 1 4 37 26 226

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 9 19 42 21 7 1 2 28 29 114
2017 Female gender 7 17 41 19 11 2 2 31 26 245
2014 Male gender 8 23 39 16 10 3 1 27 32 115
2014 Female gender 7 22 33 26 10 1 1 37 29 226

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 53 30 7 8 1 2 0 84 9 114
2017 Female gender 51 35 4 6 4 0 0 86 10 246
2014 Male gender 52 32 10 5 2 0 0 83 7 114
2014 Female gender 45 35 5 10 4 0 0 80 15 227

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 28 9 6 0 0 0 84 6 114
2017 Female gender 59 33 3 4 2 0 0 91 6 247
2014 Male gender 53 37 6 2 2 0 0 90 3 115
2014 Female gender 52 36 5 5 2 0 0 88 7 226

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 34 16 5 2 3 0 76 7 114
2017 Female gender 44 37 12 2 2 4 0 84 4 244
2014 Male gender 37 30 21 5 1 5 1 71 6 115
2014 Female gender 48 34 11 2 1 4 0 86 3 227

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 45 35 13 5 1 1 0 81 6 113
2017 Female gender 45 43 4 5 1 2 0 90 6 246
2014 Male gender 43 43 10 3 2 0 0 85 4 115
2014 Female gender 51 38 7 3 0 1 0 89 4 227

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 62 27 8 3 1 0 0 88 3 114
2017 Female gender 58 35 4 1 1 0 0 93 2 246
2014 Male gender 60 30 10 1 0 0 0 90 1 115
2014 Female gender 65 27 5 2 1 0 0 92 3 226

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 29 11 8 4 6 3 75 14 114
2017 Female gender 29 32 13 11 6 3 7 67 19 247
2014 Male gender 33 32 15 9 3 4 3 71 13 115
2014 Female gender 29 32 13 10 7 4 5 67 19 227

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 30 10 3 1 1 0 86 3 114
2017 Female gender 52 37 8 1 0 2 0 91 1 247
2014 Male gender 50 36 10 3 0 2 0 88 3 115
2014 Female gender 55 38 4 1 0 2 0 95 1 227

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 29 13 9 5 3 1 72 15 114
2017 Female gender 38 28 14 11 5 2 1 69 17 246
2014 Male gender 31 37 13 9 4 5 1 72 14 115
2014 Female gender 44 31 9 10 2 4 1 78 12 227

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 26 26 8 5 5 0 59 14 114
2017 Female gender 35 27 18 11 2 5 1 67 15 246
2014 Male gender 19 42 21 10 4 3 1 64 15 115
2014 Female gender 23 33 22 12 3 4 3 60 17 227

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 22 25 16 11 9 3 41 31 114
2017 Female gender 15 23 17 12 13 15 4 47 31 247
2014 Male gender 13 19 22 20 12 11 3 37 38 115
2014 Female gender 15 19 17 21 12 12 4 41 39 227

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 61 4 4 3 0 0 89 7 114
2017 Female gender 37 51 3 7 2 0 0 88 9 247
2014 Male gender 25 46 9 15 5 0 0 71 20 115
2014 Female gender 37 46 4 11 2 0 0 83 14 227

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 50 30 14 6 0 0 0 80 6 112
2017 Female gender 55 34 5 4 2 0 0 88 7 247
2014 Male gender 40 37 11 7 4 0 0 77 11 115
2014 Female gender 57 31 6 4 1 0 0 89 6 226

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 30 11 3 0 0 2 86 3 114
2017 Female gender 58 36 5 1 0 0 0 94 1 245
2014 Male gender 43 37 14 5 1 0 0 80 6 115
2014 Female gender 53 35 7 4 1 0 0 89 4 227

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 66 24 5 3 1 2 0 91 4 114
2017 Female gender 72 24 1 2 0 0 0 97 2 245
2014 Male gender 62 24 8 7 0 0 0 85 7 115
2014 Female gender 79 15 3 1 1 0 0 95 2 227

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 61 23 10 5 1 0 1 85 6 114
2017 Female gender 64 27 3 6 1 0 0 91 6 246
2014 Male gender 62 18 6 10 4 0 0 80 14 115
2014 Female gender 56 28 4 9 3 0 1 84 12 227

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 77 17 3 2 1 0 0 94 3 114
2017 Female gender 79 16 3 2 0 0 0 95 2 246
2014 Male gender 72 16 3 7 3 0 0 88 10 115
2014 Female gender 76 18 2 3 0 0 1 95 3 227

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 80 13 2 2 1 0 3 96 3 114
2017 Female gender 86 12 2 0 0 0 0 98 0 247
2014 Male gender 79 13 3 1 3 0 0 92 4 115
2014 Female gender 81 13 1 2 2 0 1 95 4 227

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 66 23 7 3 0 0 3 90 3 114
2017 Female gender 68 24 6 1 0 1 1 93 1 247
2014 Male gender 61 22 7 6 2 2 1 85 8 115
2014 Female gender 66 26 3 4 0 0 1 93 4 227

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 69 23 2 2 0 3 2 96 2 113
2017 Female gender 74 20 4 0 0 1 0 96 0 247
2014 Male gender 60 28 4 5 0 2 1 90 5 115
2014 Female gender 72 22 1 2 0 2 1 97 2 227

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 12 88 114
2017 Female gender 16 84 247
2014 Male gender 12 88 115
2014 Female gender 12 88 227

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Female gender 65 38
2014 Male gender 43 14
2014 Female gender 43 28

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Male gender 69 13
2017 Female gender 43 38
2014 Male gender 57 14
2014 Female gender 68 28

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2017 Female gender 0 38
2014 Male gender 0 14
2014 Female gender 0 28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2014 Male gender 0 14
2014 Female gender 0 28

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 38
2014 Male gender 0 14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2014 Female gender 0 28

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Male gender 54 13
2017 Female gender 50 38
2014 Female gender 36 28

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Male gender 54 13
2017 Female gender 24 38
2014 Female gender 32 28

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Male gender 45 13
2017 Female gender 33 38
2014 Female gender 36 28

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Female gender 26 38
2014 Female gender 46 28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Female gender 34 38
2014 Female gender 18 28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Male gender 54 13
2017 Female gender 70 38
2014 Female gender 61 28

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Female gender 44 38
2014 Male gender 36 14
2014 Female gender 39 28

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2017 Female gender 0 38
2014 Male gender 0 14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2014 Male gender 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Male gender 69 13
2017 Female gender 34 38
2014 Male gender 50 14
2014 Female gender 43 28

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Female gender 24 38
2014 Female gender 39 28

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Female gender 18 38

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Male gender 54 13
2017 Female gender 74 38
2014 Male gender 43 14
2014 Female gender 64 28

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Female gender 44 38
2014 Female gender 32 28

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Female gender 17 38
2014 Female gender 25 28

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2014 Male gender 0 14
2014 Female gender 0 28

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Female gender 18 38

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2014 Male gender 0 14
2014 Female gender 0 28

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Female gender 15 38
2014 Male gender 0 14
2014 Female gender 21 28

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 14
2014 Female gender 25 28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 Male gender 43 14

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2017 Female gender 17 35
2014 Female gender 21 28

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Female gender 17 35

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Female gender 14 35

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Female gender 22 35
2014 Female gender 21 28

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Female gender 14 35

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2017 Female gender 22 35
2014 Male gender 0 14
2014 Female gender 21 28

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Female gender 18 35
2014 Male gender 0 14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2017 Female gender 0 35

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Female gender 24 35
2014 Female gender 29 28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Male gender 60 13
2017 Female gender 41 35
2014 Male gender 36 14
2014 Female gender 50 28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2017 Female gender 0 35
2014 Male gender 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Male gender 61 13
2017 Female gender 38 35
2014 Male gender 43 14
2014 Female gender 50 28

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 13
2017 Female gender 0 35

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 86 14 14
2017 Female gender 95 5 38

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 22 15 5 6 27 8 60 17 114
2017 Female gender 13 17 14 8 8 31 10 50 27 247
2014 Male gender 15 14 17 8 5 30 12 49 22 115
2014 Female gender 9 12 18 12 7 31 11 36 33 227

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 27 19 7 4 8 1 67 12 114
2017 Female gender 32 34 15 6 3 11 0 73 10 247
2014 Male gender 27 27 23 6 2 14 2 64 9 115
2014 Female gender 24 30 19 5 4 16 2 65 11 227

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 7 93 247
2014 Female gender 4 96 227

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Female gender 28 18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Female gender 83 18
2014 Female gender 100 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18
2014 Female gender 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18
2014 Female gender 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18
2014 Female gender 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Female gender 33 18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Female gender 56 18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18
2014 Female gender 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18
2014 Female gender 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18
2014 Female gender 0 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Female gender 28 18

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 18

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Female gender 67 18
2014 Female gender 50 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 16

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 16
2014 Female gender 0 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Female gender 38 16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 16
2014 Female gender 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Female gender 63 16
2014 Female gender 80 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 16

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 78 22 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 18 15 1 3 34 10 66 8 114
2017 Female gender 17 13 13 3 3 40 12 62 12 247
2014 Male gender 15 14 15 2 1 40 13 62 6 114
2014 Female gender 15 12 16 4 1 41 12 57 9 226

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 23 18 2 3 11 2 74 6 114
2017 Female gender 34 35 12 4 2 11 1 79 7 247
2014 Male gender 29 31 19 2 1 17 3 74 3 114
2014 Female gender 32 26 18 2 2 19 3 73 5 227

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 14 86 114
2017 Female gender 21 79 247
2014 Male gender 12 88 114
2014 Female gender 14 86 227

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 64 36 15
2017 Female gender 79 21 53
2014 Male gender 86 14 14
2014 Female gender 91 9 32

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Female gender 55 45 0 0 0 0 0 100 0 42
2014 Male gender 49 25 25 0 0 0 0 75 0 12
2014 Female gender 52 31 7 7 3 0 0 83 10 29

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 32 15 4 2 1 24 71 8 114
2017 Female gender 21 37 9 6 2 3 23 77 11 247
2014 Male gender 6 23 10 6 2 3 50 61 17 115
2014 Female gender 12 26 10 2 1 4 45 75 6 227

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 3 7 14 2 7 7 61 31 26 114
2017 Female gender 4 9 8 1 2 15 61 53 12 247
2014 Male gender 3 5 5 1 5 9 72 41 32 115
2014 Female gender 2 5 12 2 0 9 70 35 10 227

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 21 13 3 1 6 25 76 5 114
2017 Female gender 37 21 6 1 0 12 23 90 2 247
2014 Male gender 13 16 5 3 0 13 49 77 9 115
2014 Female gender 18 15 9 1 0 10 47 77 3 227

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 19 17 2 1 9 24 70 4 114
2017 Female gender 34 21 8 0 2 13 22 84 3 247
2014 Male gender 14 15 9 1 1 11 49 73 4 115
2014 Female gender 17 14 10 2 0 10 48 72 4 227
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 66 22 5 4 1 1 1 89 5 114
2017 Female gender 67 21 5 4 2 0 0 89 6 246

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 63 20 8 5 3 1 1 84 8 114
2017 Female gender 65 24 6 2 2 1 0 90 5 245

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 39 14 3 2 3 0 81 5 114
2017 Female gender 49 36 7 4 3 2 0 87 6 246

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 38 18 7 3 3 0 71 11 114
2017 Female gender 33 45 8 10 3 0 0 79 13 246

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 33 14 8 7 0 3 70 15 114
2017 Female gender 45 29 12 6 5 0 2 76 12 247

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 29 31 18 7 0 1 45 25 114
2017 Female gender 16 27 30 18 8 0 1 43 27 247

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 26 29 14 4 0 3 52 19 114
2017 Female gender 28 29 25 11 4 0 2 58 16 247

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 28 25 20 9 0 2 45 30 114
2017 Female gender 21 27 27 13 9 2 1 49 23 247

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 25 19 7 1 1 10 70 9 114
2017 Female gender 44 28 13 4 1 1 10 81 5 246

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 28 31 9 2 0 2 57 11 114
2017 Female gender 28 34 20 15 3 0 0 62 18 247

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 40 21 15 1 0 1 63 15 114
2017 Female gender 30 38 18 11 2 1 1 68 13 247

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 34 31 16 2 0 1 51 17 114
2017 Female gender 28 29 28 10 2 0 2 58 13 247

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 38 19 12 2 0 1 67 14 114
2017 Female gender 33 32 21 9 3 0 1 67 12 247

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 33 19 13 3 0 2 65 16 114
2017 Female gender 37 30 20 8 4 0 0 68 12 245

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 18 14 2 1 0 7 83 3 114
2017 Female gender 66 23 6 3 1 0 1 91 4 247

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 74 15 6 2 1 1 2 91 3 114
2017 Female gender 75 12 6 3 1 0 2 89 5 246

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 25 13 3 2 0 2 82 5 114
2017 Female gender 59 26 10 3 1 0 2 86 4 247

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 63 20 8 3 3 1 2 85 7 113
2017 Female gender 67 20 7 2 2 0 2 89 4 246

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 14 2 5 2 0 23 89 8 112
2017 Female gender 56 9 5 2 0 0 27 89 4 247

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 65 18 6 2 1 0 8 91 3 114
2017 Female gender 66 23 5 1 0 0 5 93 1 246

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 22 8 5 4 1 3 83 9 114
2017 Female gender 67 17 7 1 3 0 4 88 5 246

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 27 13 4 2 0 3 81 6 114
2017 Female gender 49 30 14 3 2 0 2 81 5 244

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 35 35 16 2 0 0 47 18 114
2017 Female gender 14 31 41 12 2 0 0 44 15 246

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 2 19 41 22 17 0 0 38 21 113
2017 Female gender 7 13 44 24 12 0 0 36 20 247
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 27 12 3 2 3 1 54 46 114
2017 Female gender 58 19 10 5 1 4 2 62 38 247

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 28 49
2017 Female gender 22 89

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 30 49
2017 Female gender 24 89

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 14 49
2017 Female gender 28 89

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 46 49
2017 Female gender 46 89

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Male gender 6 49
2017 Female gender 8 89

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 34 49
2017 Female gender 39 89

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Male gender 10 70 12 8 0 0 48
2017 Female gender 7 72 6 6 6 4 88

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 38 8 12 6 0 8 72 20 50
2017 Female gender 29 23 8 21 11 1 7 56 35 89

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 15 10 10 9 0 34 55 30 50
2017 Female gender 8 9 6 16 10 4 48 35 54 88
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