2017 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 44 7 4 2 0 0 87 6 340
2014 Language requirement of position - Bilingual 34 48 10 5 3 0 0 82 8 317
2014 Language requirement of position - Unilingual English 46 31 18 5 0 0 0 77 5 22

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 40 11 7 3 0 0 79 10 340

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 32 5 1 1 0 0 93 2 341
2014 Language requirement of position - Bilingual 63 28 6 1 1 0 0 92 2 317
2014 Language requirement of position - Unilingual English 69 27 0 5 0 0 0 95 5 22

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 40 6 2 2 0 0 91 3 341
2014 Language requirement of position - Bilingual 44 39 9 4 3 0 0 83 7 317
2014 Language requirement of position - Unilingual English 46 37 13 5 0 0 0 82 5 22

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 31 7 3 2 1 0 89 5 341
2014 Language requirement of position - Bilingual 46 36 11 4 2 0 0 83 6 317
2014 Language requirement of position - Unilingual English 37 41 18 5 0 0 0 78 5 22

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 33 7 4 2 0 0 88 5 341
2014 Language requirement of position - Bilingual 47 35 11 5 2 0 0 82 7 317
2014 Language requirement of position - Unilingual English 32 54 9 5 0 0 0 86 5 22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 26 17 4 6 2 1 72 10 340
2014 Language requirement of position - Bilingual 40 28 16 10 5 1 0 69 15 317
2014 Language requirement of position - Unilingual English 23 37 9 18 0 14 0 69 20 22
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 25 7 6 2 1 1 85 8 341
2014 Language requirement of position - Bilingual 47 32 12 4 3 0 1 80 8 317
2014 Language requirement of position - Unilingual English 37 37 22 0 5 0 0 73 5 22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 28 8 8 2 1 1 81 10 340
2014 Language requirement of position - Bilingual 43 36 9 8 3 1 0 79 11 317
2014 Language requirement of position - Unilingual English 41 36 18 5 0 0 0 77 5 22

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 24 7 5 3 0 0 85 8 341
2014 Language requirement of position - Bilingual 49 31 7 8 3 0 0 81 12 317
2014 Language requirement of position - Unilingual English 41 23 27 9 0 0 0 64 9 22

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 36 12 4 3 3 1 80 7 340
2014 Language requirement of position - Bilingual 37 40 9 7 5 3 0 78 12 317
2014 Language requirement of position - Unilingual English 37 31 9 9 9 5 0 71 19 22

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 39 15 6 4 1 1 75 10 339
2014 Language requirement of position - Bilingual 31 41 13 9 4 1 0 73 14 317
2014 Language requirement of position - Unilingual English 32 31 14 9 9 5 0 66 19 22

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 38 21 10 5 3 1 63 16 339
2014 Language requirement of position - Bilingual 21 45 16 10 5 3 0 67 16 317
2014 Language requirement of position - Unilingual English 18 27 27 5 9 14 0 53 16 22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 31 17 12 5 3 1 64 18 340
2014 Language requirement of position - Bilingual 23 33 15 15 9 5 0 59 25 317
2014 Language requirement of position - Unilingual English 27 18 23 9 14 9 0 50 24 22

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 38 18 13 6 2 1 62 19 340
2014 Language requirement of position - Bilingual 18 40 16 20 5 1 0 59 25 317
2014 Language requirement of position - Unilingual English 32 23 14 18 9 5 0 58 28 22
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 36 12 13 4 0 0 71 17 340
2014 Language requirement of position - Bilingual 29 37 15 13 6 0 0 66 19 317
2014 Language requirement of position - Unilingual English 27 37 18 18 0 0 0 64 18 22

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 42 11 6 3 0 0 80 9 340

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 25 14 16 9 22 2 49 32 341
2014 Language requirement of position - Bilingual 13 24 15 22 11 12 3 43 39 317
2014 Language requirement of position - Unilingual English 5 27 0 23 14 31 0 47 53 22

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 30 8 8 3 0 1 81 11 341
2014 Language requirement of position - Bilingual 41 36 8 10 3 1 0 78 14 317
2014 Language requirement of position - Unilingual English 37 37 18 9 0 0 0 73 9 22

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 34 10 11 7 2 10 67 21 124
2014 Language requirement of position - Bilingual 29 35 14 8 2 2 9 73 12 127

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 38 8 6 2 0 0 84 8 341
2014 Language requirement of position - Bilingual 38 43 8 8 3 0 0 82 11 317
2014 Language requirement of position - Unilingual English 27 45 9 18 0 0 0 73 18 22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 30 8 9 3 9 2 78 13 341
2014 Language requirement of position - Bilingual 36 31 11 12 4 6 0 71 17 317
2014 Language requirement of position - Unilingual English 32 27 9 14 9 9 0 65 25 22

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 42 10 8 2 0 0 80 10 341
2014 Language requirement of position - Bilingual 28 39 13 13 8 0 0 67 20 317
2014 Language requirement of position - Unilingual English 32 36 5 27 0 0 0 68 27 22

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 43 9 4 2 0 0 85 6 341
2014 Language requirement of position - Bilingual 41 41 9 6 3 0 0 82 9 317
2014 Language requirement of position - Unilingual English 46 37 13 5 0 0 0 82 5 22

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 33 6 6 1 0 0 87 7 341
2014 Language requirement of position - Bilingual 51 33 8 5 3 0 0 84 8 317
2014 Language requirement of position - Unilingual English 59 31 5 5 0 0 0 91 5 22

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 41 12 9 5 2 1 73 15 340
2014 Language requirement of position - Bilingual 19 38 16 15 10 2 0 58 26 317
2014 Language requirement of position - Unilingual English 14 22 23 23 14 5 0 38 38 22

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 32 14 16 13 3 2 55 30 341
2014 Language requirement of position - Bilingual 14 30 17 20 16 1 2 45 37 316
2014 Language requirement of position - Unilingual English 14 14 5 23 37 9 0 30 65 22

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 40 8 6 4 0 0 82 10 341
2014 Language requirement of position - Bilingual 28 46 13 9 3 0 0 75 12 317
2014 Language requirement of position - Unilingual English 23 50 9 18 0 0 0 73 18 22

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 36 9 6 4 0 0 82 10 340
2014 Language requirement of position - Bilingual 37 42 10 6 3 0 1 80 10 317
2014 Language requirement of position - Unilingual English 23 55 14 9 0 0 0 78 9 22

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 38 11 6 2 0 0 81 8 341
2014 Language requirement of position - Bilingual 34 41 14 7 4 0 1 75 11 317
2014 Language requirement of position - Unilingual English 37 45 5 14 0 0 0 82 14 22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 45 15 8 3 4 0 73 11 339

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 30 7 5 2 0 0 86 7 340
2014 Language requirement of position - Bilingual 43 32 12 8 4 1 1 76 12 316
2014 Language requirement of position - Unilingual English 46 37 9 5 0 4 0 86 5 22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 23 10 9 4 1 16 73 15 340
2014 Language requirement of position - Bilingual 34 23 10 11 10 2 10 65 24 317
2014 Language requirement of position - Unilingual English 18 32 9 9 18 13 0 58 32 22

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 34 17 5 2 0 0 77 6 341
2014 Language requirement of position - Bilingual 35 38 15 10 1 0 0 74 11 317
2014 Language requirement of position - Unilingual English 18 59 14 5 5 0 0 77 9 22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 68 18 3 2 3 2 3 91 6 341
2014 Language requirement of position - Bilingual 58 21 5 5 5 2 4 84 10 317
2014 Language requirement of position - Unilingual English 50 27 5 9 5 5 0 81 14 22

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 42 32 340
2014 Language requirement of position - Bilingual 31 40 29 317
2014 Language requirement of position - Unilingual English 27 32 41 22

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 28 34 5 9 4 89
2014 Language requirement of position - Bilingual 13 33 31 11 9999 11 97
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 36 6 2 1 0 0 90 4 339
2014 Language requirement of position - Bilingual 52 39 4 3 1 0 0 91 4 317
2014 Language requirement of position - Unilingual English 55 41 5 0 0 0 0 95 0 22

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 45 10 5 2 1 0 83 8 340
2014 Language requirement of position - Bilingual 37 45 12 4 2 0 0 83 5 317
2014 Language requirement of position - Unilingual English 50 18 18 9 5 0 0 68 14 22

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 17 42 24 11 1 2 35 22 340
2014 Language requirement of position - Bilingual 5 23 37 23 9 0 2 33 29 316
2014 Language requirement of position - Unilingual English 0 32 41 18 5 5 0 24 34 22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 5 16 24 28 21 4 3 52 22 339
2014 Language requirement of position - Bilingual 6 14 27 28 19 2 3 50 22 316
2014 Language requirement of position - Unilingual English 5 14 37 27 14 5 0 42 19 22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 21 33 22 11 1 2 35 31 341
2014 Language requirement of position - Bilingual 9 25 31 23 10 1 2 34 35 316
2014 Language requirement of position - Unilingual English 9 27 32 18 14 0 0 32 36 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 13 31 34 16 1 2 52 16 339
2014 Language requirement of position - Bilingual 4 18 38 29 11 0 1 40 22 315
2014 Language requirement of position - Unilingual English 18 5 41 18 18 0 0 36 23 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 21 31 21 14 2 4 37 30 340
2014 Language requirement of position - Bilingual 17 27 32 15 6 0 3 22 45 316
2014 Language requirement of position - Unilingual English 27 23 27 5 9 5 5 15 55 22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 21 29 24 12 3 3 38 31 339
2014 Language requirement of position - Bilingual 9 16 34 25 12 1 3 39 26 315
2014 Language requirement of position - Unilingual English 0 14 23 37 14 13 0 58 16 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 19 41 19 10 2 2 30 27 339
2014 Language requirement of position - Bilingual 7 23 35 23 10 1 1 33 31 316
2014 Language requirement of position - Unilingual English 9 22 27 23 14 5 0 38 33 22

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 32 5 6 2 1 0 86 8 340
2014 Language requirement of position - Bilingual 47 34 7 9 3 0 0 81 12 316
2014 Language requirement of position - Unilingual English 45 37 5 5 9 0 0 82 14 22

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 31 5 4 1 0 0 90 4 341
2014 Language requirement of position - Bilingual 53 35 6 4 2 0 0 88 6 316
2014 Language requirement of position - Unilingual English 41 50 0 5 5 0 0 91 9 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 37 11 3 2 3 0 83 5 338
2014 Language requirement of position - Bilingual 44 33 15 3 1 4 0 80 4 317
2014 Language requirement of position - Unilingual English 41 32 14 4 0 5 5 81 4 22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 39 7 5 1 1 0 87 5 339
2014 Language requirement of position - Bilingual 48 38 9 4 1 0 0 87 5 317
2014 Language requirement of position - Unilingual English 41 50 5 0 0 5 0 95 0 22

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 31 5 1 1 0 0 92 3 340
2014 Language requirement of position - Bilingual 63 28 7 2 1 0 0 91 3 316
2014 Language requirement of position - Unilingual English 64 27 9 0 0 0 0 91 0 22

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 32 12 10 5 4 6 70 16 341
2014 Language requirement of position - Bilingual 30 32 15 9 6 3 5 67 17 317
2014 Language requirement of position - Unilingual English 32 41 0 14 0 13 0 84 16 22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 34 9 2 0 2 0 89 2 341
2014 Language requirement of position - Bilingual 54 37 6 1 0 2 0 92 2 317
2014 Language requirement of position - Unilingual English 55 31 5 5 0 5 0 90 5 22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 29 14 10 5 3 0 71 15 340
2014 Language requirement of position - Bilingual 40 33 10 9 3 3 1 77 13 317
2014 Language requirement of position - Unilingual English 23 37 14 14 4 9 0 65 19 22

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 26 21 9 3 5 1 64 13 340
2014 Language requirement of position - Bilingual 22 37 21 12 4 4 2 62 16 317
2014 Language requirement of position - Unilingual English 23 23 27 13 5 5 5 50 19 22

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 22 20 14 12 14 3 44 31 341
2014 Language requirement of position - Bilingual 14 20 18 20 13 11 3 40 40 317
2014 Language requirement of position - Unilingual English 18 14 18 23 5 18 5 41 35 22

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 52 3 7 3 0 0 87 9 341
2014 Language requirement of position - Bilingual 31 48 5 13 3 0 0 78 16 317
2014 Language requirement of position - Unilingual English 50 32 5 14 0 0 0 82 14 22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 32 8 5 2 0 0 85 7 339
2014 Language requirement of position - Bilingual 50 34 8 6 3 0 0 84 8 316
2014 Language requirement of position - Unilingual English 55 41 5 0 0 0 0 95 0 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 32 7 2 0 0 1 91 2 339
2014 Language requirement of position - Bilingual 50 36 9 4 1 0 0 86 5 317
2014 Language requirement of position - Unilingual English 46 36 9 9 0 0 0 82 9 22

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 70 24 2 3 1 1 0 95 4 339
2014 Language requirement of position - Bilingual 73 18 4 3 1 0 0 92 4 317
2014 Language requirement of position - Unilingual English 77 18 5 0 0 0 0 95 0 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 26 5 6 1 0 0 88 7 340
2014 Language requirement of position - Bilingual 55 26 5 10 3 0 1 82 13 317
2014 Language requirement of position - Unilingual English 82 18 0 0 0 0 0 100 0 22

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 78 17 3 2 0 0 0 95 2 340
2014 Language requirement of position - Bilingual 74 18 2 4 1 0 1 92 6 317
2014 Language requirement of position - Unilingual English 86 9 5 0 0 0 0 95 0 22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 84 12 2 1 0 0 1 97 1 341
2014 Language requirement of position - Bilingual 80 13 2 2 3 0 1 93 4 317
2014 Language requirement of position - Unilingual English 82 18 0 0 0 0 0 100 0 22

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 68 23 6 2 0 1 1 92 2 341
2014 Language requirement of position - Bilingual 64 26 4 5 1 0 1 91 5 317
2014 Language requirement of position - Unilingual English 64 23 9 0 4 0 0 87 4 22

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 72 22 3 1 0 2 0 96 1 340
2014 Language requirement of position - Bilingual 68 25 3 3 0 2 1 95 3 317
2014 Language requirement of position - Unilingual English 69 13 0 9 0 5 5 90 10 22

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 85 341
2014 Language requirement of position - Bilingual 13 87 317

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 49
2014 Language requirement of position - Bilingual 41 41

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 49
2014 Language requirement of position - Bilingual 66 41

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 49
2014 Language requirement of position - Bilingual 0 41

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 49
2014 Language requirement of position - Bilingual 37 41

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 49
2014 Language requirement of position - Bilingual 37 41

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 49
2014 Language requirement of position - Bilingual 37 41

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 49
2014 Language requirement of position - Bilingual 39 41

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 49
2014 Language requirement of position - Bilingual 20 41

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 72 49
2014 Language requirement of position - Bilingual 54 41

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 49
2014 Language requirement of position - Bilingual 44 41

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 49

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 49
2014 Language requirement of position - Bilingual 46 41

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 49
2014 Language requirement of position - Bilingual 34 41

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 49

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 69 49
2014 Language requirement of position - Bilingual 56 41

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 49
2014 Language requirement of position - Bilingual 24 41

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 49
2014 Language requirement of position - Bilingual 20 41

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 41

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 49

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 41

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 49
2014 Language requirement of position - Bilingual 12 41

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 20 41

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 49
2014 Language requirement of position - Bilingual 20 41

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 47
2014 Language requirement of position - Bilingual 15 41

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 47
2014 Language requirement of position - Bilingual 12 41

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 47
2014 Language requirement of position - Bilingual 12 41

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 47
2014 Language requirement of position - Bilingual 15 41

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 47
2014 Language requirement of position - Bilingual 12 41

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 47
2014 Language requirement of position - Bilingual 15 41

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 47

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 12 41

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 47

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 47
2014 Language requirement of position - Bilingual 29 41

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 47
2014 Language requirement of position - Bilingual 49 41

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 47

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 47
2014 Language requirement of position - Bilingual 49 41

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 47

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 92 8 50

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 19 13 7 6 31 9 55 23 341
2014 Language requirement of position - Bilingual 11 13 18 11 7 28 11 41 30 317
2014 Language requirement of position - Unilingual English 9 5 14 9 9 41 14 30 40 22

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 32 15 6 3 11 0 73 10 341
2014 Language requirement of position - Bilingual 25 29 22 5 4 14 2 63 11 317
2014 Language requirement of position - Unilingual English 27 31 5 18 0 18 0 72 22 22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 5 95 341
2014 Language requirement of position - Bilingual 4 96 317

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 84 19
2014 Language requirement of position - Bilingual 93 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19
2014 Language requirement of position - Bilingual 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19
2014 Language requirement of position - Bilingual 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19
2014 Language requirement of position - Bilingual 0 14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 36 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19
2014 Language requirement of position - Bilingual 0 14

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 36 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 18

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 18
2014 Language requirement of position - Bilingual 64 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 16

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 16

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 16
2014 Language requirement of position - Bilingual 36 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 16
2014 Language requirement of position - Bilingual 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 16
2014 Language requirement of position - Bilingual 86 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 74 26 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 14 13 2 3 39 12 64 9 341
2014 Language requirement of position - Bilingual 15 13 17 3 1 38 12 58 8 315
2014 Language requirement of position - Unilingual English 5 14 9 5 0 54 14 57 14 22

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 31 14 2 3 11 2 78 6 341
2014 Language requirement of position - Bilingual 30 27 19 2 2 17 3 72 5 316
2014 Language requirement of position - Unilingual English 32 32 14 0 0 18 5 82 0 22

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 80 341
2014 Language requirement of position - Bilingual 13 87 316
2014 Language requirement of position - Unilingual English 22 78 22

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 75 25 67
2014 Language requirement of position - Bilingual 88 12 41

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 45 0 2 0 0 0 98 2 50
2014 Language requirement of position - Bilingual 47 31 14 6 3 0 0 78 8 36

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 35 9 6 2 2 23 77 11 341
2014 Language requirement of position - Bilingual 11 25 11 3 1 2 48 71 8 317
2014 Language requirement of position - Unilingual English 0 18 5 9 5 23 41 50 38 22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 8 9 1 4 12 62 45 19 341
2014 Language requirement of position - Bilingual 2 6 9 2 2 8 71 39 17 317
2014 Language requirement of position - Unilingual English 0 0 14 0 0 23 63 0 0 22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 21 7 2 0 9 24 87 3 341
2014 Language requirement of position - Bilingual 18 15 7 2 0 9 49 78 4 317
2014 Language requirement of position - Unilingual English 0 14 9 5 0 32 41 50 17 22

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 21 10 1 1 11 23 82 3 341
2014 Language requirement of position - Bilingual 17 15 9 1 0 8 49 75 4 317
2014 Language requirement of position - Unilingual English 0 5 18 5 0 32 41 17 17 22
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 21 4 5 1 1 0 89 6 340

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 66 23 5 3 3 1 0 90 5 339

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 37 9 4 2 2 0 85 6 340

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 44 11 9 3 1 0 77 12 340

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 31 13 7 5 0 2 74 12 341

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 27 30 18 8 1 1 43 26 341

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 28 26 12 5 1 2 56 17 341

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 28 24 16 9 1 2 50 26 341

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 26 14 5 1 1 11 77 6 340

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 32 24 12 3 0 1 61 15 341

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 37 19 11 2 1 1 67 14 341

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 31 28 12 2 0 2 57 15 341

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 34 20 10 3 0 1 67 13 340

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 31 19 10 3 0 1 68 13 339

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 22 8 3 1 0 3 88 4 341

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 74 14 6 3 1 0 2 90 4 340

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 26 10 3 1 0 2 86 4 341

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 66 20 6 3 2 1 2 89 5 339

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 11 4 2 1 1 26 90 5 339

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 22 5 1 0 0 6 93 2 340

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 18 7 2 3 0 4 87 6 340

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 28 13 3 2 0 3 81 6 338

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 32 39 13 3 0 0 45 16 340

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 5 15 44 22 14 0 0 36 20 340
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 23 11 4 2 4 2 58 42 341

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 133

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 133

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 133

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 133

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 133

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 133

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 71 8 7 4 2 132

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 30 8 13 10 1 8 66 25 134

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 11 4 14 10 3 44 46 46 133
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